Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
We are excited to share this opportunity to become one of the first Staff Software Engineers at Adaptive! Your technical expertise will be instrumental in guiding the direction of our engineering efforts and ensuring the delivery of high-quality software.
Reporting to the VP of Engineering, you will work closely with our engineering and product team of 20, playing a key role in the architectural design, development, and optimization of our products.
Own the execution and delivery of product priorities in collaboration with the product and design team
Lead the technical architecture and design of our software, ensuring scalability, efficiency, and security
Align technical solutions with business needs and product vision
Drive technical discussions and decision-making processes, ensuring alignment with overall company goals and technology strategy
Mentor and guide a team of engineers, fostering a culture of technical excellence and continuous improvement
Lead by example in writing high-quality, maintainable, and robust code
Stay on top of emerging technologies and industry trends, advocating for the adoption of new technologies where appropriate
8+ years of experience in software engineering, with a proven track record in SaaS, fintech or related fields
Deep expertise in modern software development practices and a broad range of technologies and frameworks
Demonstrated problem-solving skills and a passion for tackling complex technical challenges
Excellent leadership and communication skills, with the ability to mentor and inspire engineering teams
Experience in architectural design and decision-making for scalable, high-performance systems
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday - Thursday in our sunny Union Square office.
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
We are excited to share this opportunity to join our growing team at Adaptive! Your technical expertise will be instrumental in guiding the direction of our engineering efforts and ensuring the delivery of high-quality software.
Reporting to the VP of Engineering, you will work closely with our engineering and product team of 20, playing a key role in the architectural design, development, and optimization of our products.
Own the execution and delivery of projects in collaboration with the product and design team
Align technical solutions with business needs and product vision
Drive technical discussions and decision-making processes, ensuring alignment with overall company goals and technology strategy
Lead by example in writing high-quality, maintainable, and robust code
5+ years of experience in software engineering, with a proven track record in SaaS, fintech or related fields
Deep expertise in modern software development practices and a broad range of technologies and frameworks
Demonstrated problem-solving skills and a passion for tackling complex technical challenges
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday - Thursday in our sunny Union Square office.
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
We're looking for a Mid-Market Account Executive to help us bring Adaptive to more builders across the country. Over 1000 builders rely on Adaptive to give them real-time financial clarity and help protect their profit margins through better cash flow management, faster draws, and automated job costing.
In this role, you'll own a full-cycle sales process — from first touch to close — targeting mid-market construction companies with more complex needs, longer sales cycles, and multi-stakeholder buying groups. You'll work closely with our high-performing BDR team to develop a territory strategy, build a strategic pipeline, and drive net-new business. If you're excited about ownership, consultative selling, and building a category-defining product, this is the role for you
Develop and execute a territory plan: Work hand-in-hand with your BDR(s) to identify and prioritize mid-market builders in your assigned territory, leverage social proof, and build a high-quality pipeline of net-new opportunities.
Run full-cycle sales: Own discovery, demos, proposals, and negotiation through to signed contract — navigating multi-stakeholder buying groups including operations, finance, and executive leadership.
Lead strategic deal execution: Conduct deep discovery to uncover operational inefficiencies and business pain, deliver tailored presentations and proposals aligned to each customer's workflows and scale, and drive deals to close with urgency and precision.
Manage your pipeline with rigor: Maintain disciplined pipeline coverage, accurate forecasting, and proactive deal inspection to move opportunities through the funnel.
Collaborate across teams: Partner with Marketing, Product, and Customer Success to bring customer feedback and insights back to the business, and support smooth handoffs through implementation.
Represent Adaptive: Position Adaptive as the trusted financial operations platform for mid-market builders.
3–5 years of full-cycle SaaS closing experience, with a track record selling into mid-market accounts
Proven ability to consistently meet or exceed quota managing complex, multi-stakeholder deals with longer sales cycles
Strong discovery and consultative selling skills — you can quickly uncover pain points, build a business case, and create urgency with economic buyers
Experience navigating multi-stakeholder buying processes and engaging at the executive level
Comfortable building and managing a strategic pipeline in a defined territory with a balance of inbound and outbound motion
Highly motivated self-starter who thrives with autonomy and ownership
Familiarity with construction, fintech, or ERP software is a plus, but not required
Build something meaningful: help reshape construction finance for thousands of builders
High-impact, quota-carrying role with real ownership over a defined mid-market territory
Work closely with a supporting BDR team to drive strategic pipeline
Fast-moving, high-trust team culture where your contributions are visible
Competitive compensation, equity, and benefits
Backed by world-class investors including Andreessen Horowitz and Emergence Capital
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday - Thursday in our Boston or New York office
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
Adaptive powers the construction CAS practices of leading accounting firms like CLA, Pinion, and Melton & Melton — and we’re just getting started.
We’re looking for a Partner Account Executive to own and grow our Partner ecosystem. In this role, you’ll be responsible for expanding our partnerships program and deepening relationships with existing partners — driving revenue and distribution through trusted industry relationships.
This is a full-cycle sales role: you'll prospect, pitch, close, and manage ongoing partner growth. If you’re excited about ownership, moving fast, and working in a high-impact environment, this role is for you.
Drive partner acquisition: Identify, prospect, and close new partnerships with accounting firms, fractional CFOs, consultants, and other key industry players.
Own the partner relationship: Build trusted, long-term relationships with our partners to help them grow their business with Adaptive.
Enable partners: Deliver enablement, training, and resources to activate and deepen partner adoption.
Hit quota and grow pipeline: Proactively manage your sales pipeline and hit monthly and quarterly revenue targets.
Collaborate across teams: Work closely with our Sales, Marketing, and Product teams to optimize the partner experience and capture feedback.
Champion Adaptive in the market: Represent Adaptive at industry events, on partner calls, and in demos to position Adaptive as the go-to solution for construction financial clarity.
2–4 years of SaaS sales experience, with at least 2 years closing new business in a partnerships role
Proven track record of hitting or exceeding quota in a high-velocity environment
Experience selling to (or through) accounting firms, consultants, or channel partners is a major plus
Strong relationship builder with excellent communication and presentation skills
Highly motivated, self-starter mentality — you thrive with autonomy and ownership
Comfortable running a full-cycle sales motion: from cold outreach to negotiation to expansion
Curious and coachable: you seek feedback and act on it
Prior experience with HubSpot, Salesforce, or similar CRM a plus
Build something meaningful: help reshape construction finance for thousands of builders
High impact: your work will directly accelerate Adaptive’s growth trajectory and shape Adaptive's partner strategy
Fast-moving, high-trust team culture
Competitive compensation, equity, and benefits
Work from Boston, with opportunities for travel and industry events
Backed by world-class investors including Andreessen Horowitz and Emergence Capital
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
You’ll be responsible for identifying and qualifying net-new sales opportunities among the SMB construction community – specifically, general contractors, subcontractors and trades. Successful BDRs are results-driven, and possess excellent written and verbal communication skills, are passionate about their company and product, and can quickly build rapport and trust with prospects. You’ll be the tip of the spear to Adaptive’s growth, and have unlimited opportunities for growth as we expand the sales team.
Possess a hunter mentality, with the ability to execute on outbound prospecting activities including strategic account research, cold calling, and email marketing
Quickly uncover detailed information around client need, size, and operations in order to accurately qualify true sales opportunities into the Account Executive pipeline
Develop an understanding of our product, our value proposition, and how we fit into the market
Ideally, 6 months of experience in a business development role generating leads using outbound phone, email, and other prospecting techniques.
New college graduate with a history of achievement
Stellar verbal and written communication skills
Consistent over-quota performance
Highly organized with the ability to work multiple opportunities through your pipeline simultaneously
Sharp, self-motivated, and skilled at researching and hunting new opportunities
Experience with HubSpot is a plus
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday - Thursday in our Boston office
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
We are excited to share this opportunity to join our growing team at Adaptive! Your technical expertise will be instrumental in guiding the direction of our engineering efforts and ensuring the delivery of high-quality software.
Reporting to the VP of Engineering, you will work closely with our engineering and product team of 20, playing a key role in the architectural design, development, and optimization of our products.
Own the execution and delivery of backend- and infrastructure-focused projects in collaboration with the product and design team
Ensure backend systems are secure, scalable, resilient, and performant as we grow
Align technical solutions with business needs and product vision
Drive technical discussions and decision-making processes, ensuring alignment with overall company goals and technology strategy
Lead by example in writing high-quality, maintainable, and robust code
5+ years of experience in software engineering, with a proven track record in SaaS, fintech or related fields
Deep expertise in backend development, including service architectures, API design, data modeling, and modern software development practices
Demonstrated problem-solving skills and a passion for tackling complex technical challenges
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday - Thursday in our sunny Union Square office.
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
As a Customer Success Manager at Adaptive, you'll be the primary advocate, technical partner, and growth driver for our customers from Day 1 onward. Reporting to the Manager of Customer Success and collaborating closely with our existing team of CSMs, you'll own the end-to-end onboarding experience, drive ongoing adoption and value realization, and grow each account by expanding the team of AI agents running their accounting.
Adaptive's Project Accounting Agents run construction accounting 24/7, and customers can start with a single agent or hire the full team. A core part of this role is knowing each customer's workflows well enough to spot where an additional agent — a Billings Clerk, an AP Clerk, a WIP and Forecasting Analyst, and beyond — will unlock more value, and then leading that expansion. You'll need to be technical enough to configure agents, guide integrations with customers' PM and ERP systems, and troubleshoot alongside our engineers.
Above all, this role is for someone who builds with AI rather than just talks about it — you'll be hands-on with the agents every day, shaping how they map to real customer workflows. This is an individual contributor role with ample opportunity to shape our customer success practices and grow your career alongside a fast-growing team.
Lead kickoff calls, discovery sessions, and training to ensure a smooth, efficient product launch.
Own the technical setup: configure agents, connect and validate integrations with customers' PM/ERP systems, and map each customer's accounting workflows to the right agents.
Decompose each customer's messy, real-world accounting process into agent logic — defining triggers, tools, approval gates, override paths, and dry-run modes — and decide where automation is safe versus where a human stays in the loop.
Customize implementation plans to align with each customer's workflows and objectives.
Develop and maintain onboarding materials: guides, checklists, video tutorials, and FAQs.
Serve as the day-to-day point of contact and trusted technical advisor.
Conduct regular business reviews to track adoption metrics, agent performance, usage patterns, and ROI.
Identify at-risk customers early and execute retention strategies to maximize renewals.
Own expansion within your book of business: identify where additional agents will drive value and lead the upsell from initial agents to the full team.
Analyze customer data and agent output to surface concrete upsell and cross-sell opportunities.
Partner with Sales on expansion plays and with Product on feature requests, and carry expansion targets tied to net revenue retention.
Champion customer feedback across the organization to inform roadmap priorities.
Partner with Engineering to diagnose and resolve agent behavior, output quality, and integration issues.
Tune agent configurations, prompts, and workflows as customer needs evolve, and refine agent logic when edge cases surface.
Exercise judgment about where automation is performing reliably versus where an output needs human review, and adjust approval gates and override paths accordingly.
Translate between customer requirements and technical implementation, so customers always understand what their agents are doing and why.
Continuously refine our success playbooks and workflows for scalability.
Build with AI to automate repetitive parts of your own workflow, and partner with Engineering to standardize best practices across the team.
Implement metrics and dashboards to monitor health scores, agent performance, and team performance.
Work alongside Support and Engineering to resolve complex issues.
Liaise with Marketing to develop case studies, testimonials, and referenceable success stories.
Share customer insights in weekly leadership meetings to align on strategy.
AI fluency. You build with AI, not just talk about it. You have hands-on experience using LLMs as a working instrument — prompt engineering, agent architecture, and skill/workflow design. You know how to decompose a messy human process into agent logic (triggers, tools, approval gates, override paths, dry-run modes), and you have judgment about where automation is reliable versus where it needs a human in the loop.
3+ years of SaaS Customer Success, Onboarding, or Enablement experience.
Demonstrated track record of managing full-lifecycle customer relationships and driving both retention and expansion revenue (upsell/cross-sell).
Technical aptitude: comfortable configuring software, working with integrations and APIs, reading and interpreting data, and troubleshooting technical issues directly with customers and engineers.
Exceptional verbal and written communication skills, with an ability to simplify complex technical concepts.
Data-driven mindset; comfortable using CRMs, reporting tools, and customer health platforms.
Highly organized, self-starter attitude; thrives in a fast-paced, evolving environment.
Bonus: experience in construction, real estate, accounting, or related verticals; familiarity with PM/ERP systems (e.g., Procore, Sage, QuickBooks); or a background working with AI/automation products.
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling fintech startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday–Thursday in our Boston office located at 10 High Street.
","descriptionPlain":"WHAT WE DO\n\n\nAdaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.\n\n\n\n\nWHY JOIN US?\n\n\nWin a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company\n\n\n\nBuild a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat\n\n\n\nWork with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction\n\n\n\nServe the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life\n\n \n \n\n\nROLE SUMMARY\n\nAs a Customer Success Manager at Adaptive, you'll be the primary advocate, technical partner, and growth driver for our customers from Day 1 onward. Reporting to the Manager of Customer Success and collaborating closely with our existing team of CSMs, you'll own the end-to-end onboarding experience, drive ongoing adoption and value realization, and grow each account by expanding the team of AI agents running their accounting.\n\n\n\nAdaptive's Project Accounting Agents run construction accounting 24/7, and customers can start with a single agent or hire the full team. A core part of this role is knowing each customer's workflows well enough to spot where an additional agent — a Billings Clerk, an AP Clerk, a WIP and Forecasting Analyst, and beyond — will unlock more value, and then leading that expansion. You'll need to be technical enough to configure agents, guide integrations with customers' PM and ERP systems, and troubleshoot alongside our engineers.\n\n\n\nAbove all, this role is for someone who builds with AI rather than just talks about it — you'll be hands-on with the agents every day, shaping how they map to real customer workflows. This is an individual contributor role with ample opportunity to shape our customer success practices and grow your career alongside a fast-growing team.\n\n\n\n\nRESPONSIBILITIES\n\n\nONBOARDING & TECHNICAL IMPLEMENTATION\n\n - Lead kickoff calls, discovery sessions, and training to ensure a smooth, efficient product launch.\n\n - Own the technical setup: configure agents, connect and validate integrations with customers' PM/ERP systems, and map each customer's accounting workflows to the right agents.\n\n - Decompose each customer's messy, real-world accounting process into agent logic — defining triggers, tools, approval gates, override paths, and dry-run modes — and decide where automation is safe versus where a human stays in the loop.\n\n - Customize implementation plans to align with each customer's workflows and objectives.\n\n - Develop and maintain onboarding materials: guides, checklists, video tutorials, and FAQs.\n\n\nCUSTOMER RELATIONSHIP MANAGEMENT\n\n - Serve as the day-to-day point of contact and trusted technical advisor.\n\n - Conduct regular business reviews to track adoption metrics, agent performance, usage patterns, and ROI.\n\n - Identify at-risk customers early and execute retention strategies to maximize renewals.\n\n\nADOPTION & EXPANSION\n\n - Own expansion within your book of business: identify where additional agents will drive value and lead the upsell from initial agents to the full team.\n\n - Analyze customer data and agent output to surface concrete upsell and cross-sell opportunities.\n\n - Partner with Sales on expansion plays and with Product on feature requests, and carry expansion targets tied to net revenue retention.\n\n - Champion customer feedback across the organization to inform roadmap priorities.\n\n\nTECHNICAL ENABLEMENT & TROUBLESHOOTING\n\n - Partner with Engineering to diagnose and resolve agent behavior, output quality, and integration issues.\n\n - Tune agent configurations, prompts, and workflows as customer needs evolve, and refine agent logic when edge cases surface.\n\n - Exercise judgment about where automation is performing reliably versus where an output needs human review, and adjust approval gates and override paths accordingly.\n\n - Translate between customer requirements and technical implementation, so customers always understand what their agents are doing and why.\n\n\nPROCESS IMPROVEMENT & AUTOMATION\n\n - Continuously refine our success playbooks and workflows for scalability.\n\n - Build with AI to automate repetitive parts of your own workflow, and partner with Engineering to standardize best practices across the team.\n\n - Implement metrics and dashboards to monitor health scores, agent performance, and team performance.\n\n\nCROSS-FUNCTIONAL COLLABORATION\n\n - Work alongside Support and Engineering to resolve complex issues.\n\n - Liaise with Marketing to develop case studies, testimonials, and referenceable success stories.\n\n - Share customer insights in weekly leadership meetings to align on strategy.\n\n\n\n\nQUALIFICATIONS\n\n - AI fluency. You build with AI, not just talk about it. You have hands-on experience using LLMs as a working instrument — prompt engineering, agent architecture, and skill/workflow design. You know how to decompose a messy human process into agent logic (triggers, tools, approval gates, override paths, dry-run modes), and you have judgment about where automation is reliable versus where it needs a human in the loop.\n\n - 3+ years of SaaS Customer Success, Onboarding, or Enablement experience.\n\n - Demonstrated track record of managing full-lifecycle customer relationships and driving both retention and expansion revenue (upsell/cross-sell).\n\n - Technical aptitude: comfortable configuring software, working with integrations and APIs, reading and interpreting data, and troubleshooting technical issues directly with customers and engineers.\n\n - Exceptional verbal and written communication skills, with an ability to simplify complex technical concepts.\n\n - Data-driven mindset; comfortable using CRMs, reporting tools, and customer health platforms.\n\n - Highly organized, self-starter attitude; thrives in a fast-paced, evolving environment.\n\n - Bonus: experience in construction, real estate, accounting, or related verticals; familiarity with PM/ERP systems (e.g., Procore, Sage, QuickBooks); or a background working with AI/automation products.\n\n\n\n\nWHAT WE OFFER\n\n - Competitive salary plus meaningful equity\n\n - Comprehensive health, dental, and vision insurance\n\n - 401(k) match and flexible PTO policy\n\n - A seat at the table in a rapidly scaling fintech startup\n\n - Unlimited opportunities for professional growth and leadership\n\n\n\n\nIN-OFFICE MANDATE\n\nThis role requires you to work Monday–Thursday in our Boston office located at 10 High Street."},{"id":"ce427248-5bf6-4241-af16-ef9ff2500831","title":"Sales Engineer (Pre-Sales)","department":"Solutions","team":"Solutions","employmentType":"FullTime","location":"New York or Boston ","secondaryLocations":[],"publishedAt":"2026-07-21T14:51:08.871+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/Adaptive/ce427248-5bf6-4241-af16-ef9ff2500831","applyUrl":"https://jobs.ashbyhq.com/Adaptive/ce427248-5bf6-4241-af16-ef9ff2500831/application","descriptionHtml":"Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
Adaptive is the AI-native financial automation platform for the construction industry. As a Sales Engineer, you own the technical side of the sales cycle. You partner with Account Executives on every serious opportunity: running discovery, designing the solution, building and delivering demos, and handling technical objections from finance buyers who have seen a lot of software and believe very little of it.
Partner with AEs to own the technical thread of the deal: discovery, solution design, demos, proof-of-concept environments, and objection handling
Run discovery that gets underneath the surface ask, mapping the prospect's systems, workflows, and reporting needs
Build tailored demo environments seeded with realistic data so buyers see their own operation, not a sandbox
Deliver demos to executive and operational audiences, from CFOs to project accountants
Scope technical requirements and integrations, and translate them into SOWs and deal documentation
Support RFPs, security reviews, and technical evaluation processes
Feed field learnings back to product and marketing
4+ years in pre-sales solutions engineering, sales engineering, or a similar technical customer-facing role at a B2B SaaS company
Strong demo craft: you can build an environment, tell a story with data, and adjust live when the room shifts
Comfort with data and systems: expert Excel, ability to read API docs, understanding of how integrations work
Working fluency with AI tools and the ability to speak credibly about AI capabilities and limits to a skeptical buyer
Executive presence and clear communication with finance and operations audiences
Strong written output: SOWs, technical responses, follow-up documentation
Construction or ERP experience is a plus, not a requirement. We will teach the domain to the right person
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
This role requires you to work Monday - Thursday in either our New York or Boston offices.
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
Adaptive has spent four years building a robust, mission-critical platform now relied upon by over a thousand construction companies to run their project accounting and operations. On the strength of that foundation, we're moving upmarket: mid-market and enterprise construction companies are pulling hard for agentic AI capabilities, and we've been investing heavily to deliver them.
We're looking for a Product Manager to help drive this next chapter of our growth, shipping reliable, enterprise-grade AI agents and expanding our platform to deliver industry-changing outcomes for the largest construction companies in the world. You’ll work directly with our Product Lead & Head of Growth, partnering day-to-day with our design and engineering team to build and maintain ERP integrations. If you've been watching the rapid improvements in model capabilities and want to get direct experience building real agents that actually matter to real businesses, this role is for you.
We're building a suite of AI agents that automate the back-office work construction companies have been stuck doing manually for decades — things like compliance document tracking, subcontractor payment workflows, and field-to-office coordination. You'll run discovery for integrations to integrate with our customers' tech stack for these agents and the rest of the Adaptive product suite.
• Own product initiatives end-to-end, focusing on outcomes and real-world impact — not just outputs, timelines, or feature delivery
• Define and shape product vision and strategy by distilling user needs, workflow complexity, and business priorities into a clear, scalable roadmap.
• Be the voice of the customer. Run discovery calls, mine support tickets, and translate what you hear into clear problem statements — not feature requests.
• Build, launch, and iterate on new capabilities from 0→1 and from 1→scale, ensuring fast learning cycles and high-quality execution.
• Create clarity and alignment across design, engineering, and go-to-market teams
• Set a high bar for execution, usability, and coherence across the platform.
• 5-7 years of experience leading development of integrations with a proven history of delivering complex technical products
• Demonstrated experience building or launching Construction ERP Integrations, experience with Quickbooks, Sage 100 Contractor, Sage 300 CRE, Sage Intacct for Construction, and Procore a plus.
• Strong technical acumen—you can go deep with engineers on tactical decisions and translate them into customer value
• Exceptional product sense and user empathy, especially when navigating the complex solutions of multiple system integration.
• High ownership mindset — you treat the product like it's yours, move fast when it matters, and don't wait to be told what to do
• Competitive salary plus meaningful equity
• Comprehensive health, dental, and vision insurance
• 401(k) match and flexible PTO policy
• A seat at the table in a rapidly scaling vertical AI startup
• Unlimited opportunities for professional growth and leadership
We have offices in NYC and Boston, this role could also be remote.
Adaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.
Win a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company
Build a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat
Work with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction
Serve the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life
About the role:
Adaptive has spent four years building a robust, mission-critical platform now relied upon by over a thousand construction companies to run their project accounting and operations. On the strength of that foundation, we're moving upmarket: mid-market and enterprise construction companies are pulling hard for agentic AI capabilities, and we've been investing heavily to deliver them.
We’re looking for a Product Manager with deep construction accounting expertise to help drive this next chapter of our growth, shipping reliable, enterprise-grade AI agents and expanding our platform to deliver industry-changing outcomes for the largest construction companies in the world. You’ll work directly with our Head of Product, partnering day-to-day with our design and engineering team of ~25 to ship products end-to-end. If you’ve been watching the rapid improvements in model capabilities and want to get direct experience building real agents that actually matter to real businesses, this role is for you.
We’re building a suite of AI agents that automate the back-office work construction companies have been stuck doing manually for decades — things like compliance document tracking, subcontractor payment workflows, and field-to-office coordination. You’ll run discovery for new agents, define what “reliable enough to ship” means, and partner with engineering to build evaluation frameworks that let us measure and improve agent performance over time. You’ll also bring a strong point of view on what it takes to become the accounting platform of choice for mid-market and enterprise contractors, and help shape how these agents fit into our broader platform as we scale from 1,000 to 10,000 customers.
Responsibilities:
Own product initiatives end-to-end, focusing on outcomes and real-world impact — not just outputs, timelines, or feature delivery
Define and shape product vision and strategy by distilling user needs, workflow complexity, and business priorities into a clear, scalable roadmap.
Bring an informed, opinionated POV on the core accounting capabilities mid-market and enterprise construction finance teams need, from job costing and WIP to multi-entity, revenue recognition, and audit-ready controls, and turn it into a clear build plan.
Be the voice of the customer. Run discovery calls, mine support tickets, and translate what you hear into clear problem statements — not feature requests.
Build, launch, and iterate on new capabilities from 0→1 and from 1→scale, ensuring fast learning cycles and high-quality execution.
Create clarity and alignment across design, engineering, and go-to-market teams
Set a high bar for execution, usability, and coherence across the platform.
Qualifications:
Prior experience working in accounting at a construction company. You understand firsthand job costing, WIP schedules, retainage, AIA billing, committed costs, and how contractors close their books
Familiarity with the mid-market and enterprise construction ERP landscape (e.g., Viewpoint, CMiC, Sage Intacct, Acumatica) and a clear view of where those tools fall short.
Ideally, 3-5 years of experience as a product manager with a proven history of delivering complex technical products
Demonstrated experience building or launching AI-native or workflow automation products; comfortable reasoning about model behavior, edge cases, and tradeoffs
Strong technical acumen—you can go deep with engineers on tactical decisions and translate them into customer value
High ownership mindset — you treat the product like it’s yours, move fast when it matters, and don’t wait to be told what to do
What we offer
Competitive salary plus meaningful equity
Comprehensive health, dental, and vision insurance
401(k) match and flexible PTO policy
A seat at the table in a rapidly scaling vertical AI startup
Unlimited opportunities for professional growth and leadership
In-office mandate
This role requires you to work Monday - Thursday in our sunny Union Square office.
","descriptionPlain":"WHAT WE DO\n\n\nAdaptive is a vertical AI company of 50, building the agentic operating system for the $2 trillion U.S. construction industry. We work with over 1,000 customers, partner with over 50 accounting firms, and have raised $26m from Emergence, a16z, and other top funds.\n\n\n\n\nWHY JOIN US?\n\n\nWin a massive category that's up for grabs. Construction is among the least digitized industries left, and no AI king has been crowned. With our momentum, team, and backing, we are in position to be that company\n\n\n\nBuild a moat that compounds. We orchestrate multi-stakeholder workflows across an industry that today runs on paper, email, and phone calls. Every process we manage generates data no one else has. That data makes each new use case easier to expand to, while building a compounding moat\n\n\n\nWork with the rare team that can pull this off. Winning here takes deep construction knowledge and deep AI fluency in the same room. That intersection is rare, and we have it with backgrounds across finance, technology, and construction\n\n\n\nServe the people building the world around you. Your favorite local café. The new house on the corner. The massive new skyscraper at Central Park South. All built by our customers: skilled, creative people who have spent their lives bringing neighborhoods to life\n\n \n\nAbout the role:\n\nAdaptive has spent four years building a robust, mission-critical platform now relied upon by over a thousand construction companies to run their project accounting and operations. On the strength of that foundation, we're moving upmarket: mid-market and enterprise construction companies are pulling hard for agentic AI capabilities, and we've been investing heavily to deliver them.\n\n\n\nWe’re looking for a Product Manager with deep construction accounting expertise to help drive this next chapter of our growth, shipping reliable, enterprise-grade AI agents and expanding our platform to deliver industry-changing outcomes for the largest construction companies in the world. You’ll work directly with our Head of Product, partnering day-to-day with our design and engineering team of ~25 to ship products end-to-end. If you’ve been watching the rapid improvements in model capabilities and want to get direct experience building real agents that actually matter to real businesses, this role is for you.\n\n\n\nWe’re building a suite of AI agents that automate the back-office work construction companies have been stuck doing manually for decades — things like compliance document tracking, subcontractor payment workflows, and field-to-office coordination. You’ll run discovery for new agents, define what “reliable enough to ship” means, and partner with engineering to build evaluation frameworks that let us measure and improve agent performance over time. You’ll also bring a strong point of view on what it takes to become the accounting platform of choice for mid-market and enterprise contractors, and help shape how these agents fit into our broader platform as we scale from 1,000 to 10,000 customers.\n\n\n\nResponsibilities:\n\n - Own product initiatives end-to-end, focusing on outcomes and real-world impact — not just outputs, timelines, or feature delivery\n\n - Define and shape product vision and strategy by distilling user needs, workflow complexity, and business priorities into a clear, scalable roadmap.\n\n - Bring an informed, opinionated POV on the core accounting capabilities mid-market and enterprise construction finance teams need, from job costing and WIP to multi-entity, revenue recognition, and audit-ready controls, and turn it into a clear build plan.\n\n - Be the voice of the customer. Run discovery calls, mine support tickets, and translate what you hear into clear problem statements — not feature requests.\n\n - Build, launch, and iterate on new capabilities from 0→1 and from 1→scale, ensuring fast learning cycles and high-quality execution.\n\n - Create clarity and alignment across design, engineering, and go-to-market teams\n\n - Set a high bar for execution, usability, and coherence across the platform.\n\n\n\nQualifications:\n\n - Prior experience working in accounting at a construction company. You understand firsthand job costing, WIP schedules, retainage, AIA billing, committed costs, and how contractors close their books\n\n - Familiarity with the mid-market and enterprise construction ERP landscape (e.g., Viewpoint, CMiC, Sage Intacct, Acumatica) and a clear view of where those tools fall short.\n\n - Ideally, 3-5 years of experience as a product manager with a proven history of delivering complex technical products\n\n - Demonstrated experience building or launching AI-native or workflow automation products; comfortable reasoning about model behavior, edge cases, and tradeoffs\n\n - Strong technical acumen—you can go deep with engineers on tactical decisions and translate them into customer value\n\n - High ownership mindset — you treat the product like it’s yours, move fast when it matters, and don’t wait to be told what to do\n\n\n\nWhat we offer\n\n - Competitive salary plus meaningful equity\n\n - Comprehensive health, dental, and vision insurance\n\n - 401(k) match and flexible PTO policy\n\n - A seat at the table in a rapidly scaling vertical AI startup\n\n - Unlimited opportunities for professional growth and leadership\n\n\n\nIn-office mandate\n\nThis role requires you to work Monday - Thursday in our sunny Union Square office."}],"apiVersion":"1"}