Bastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.
We operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.
We are going to be growing over the coming months and years, and want to be connected to the best people as soon as we can.
We won't always have an open role that fits your background, but if you have found this and are curious to learn more, please apply.
We will look here before we open roles up formally, and will periodically reach out to applicants with updates or for an introductory call if we think there could be a future fit.
Thanks for reading.
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
","descriptionPlain":"ABOUT BASTION\n\nBastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.\n\nWe operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.\n\nWe are going to be growing over the coming months and years, and want to be connected to the best people as soon as we can. \n\nWe won't always have an open role that fits your background, but if you have found this and are curious to learn more, please apply. \n\nWe will look here before we open roles up formally, and will periodically reach out to applicants with updates or for an introductory call if we think there could be a future fit. \n\nThanks for reading. \n\nBastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fc523fc6-78a4-4f02-807f-de5218f593e3","title":"Senior Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-22T16:51:33.868+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/Bastion/fc523fc6-78a4-4f02-807f-de5218f593e3","applyUrl":"https://jobs.ashbyhq.com/Bastion/fc523fc6-78a4-4f02-807f-de5218f593e3/application","descriptionHtml":"Bastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.
We operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.
We are looking for a Senior Software Engineer to join our engineering team and build the core infrastructure that powers our stablecoin platform. In this role, you'll design and ship services that handle custody, transfers, issuance, and compliance workflows—systems that process real money and require exceptional reliability and security.
You'll work within one of our product verticals (Custody, On/Off Ramps, Issuance, or Shared Services), collaborating closely with product managers, compliance, and other engineers. Our teams are small and cross-functional, which means your work ships fast and has direct impact on customers and partners.
This is an opportunity to build financial infrastructure at a 30+ person company where ownership is real. We expect engineers to take initiative. Whether that's shipping features, improving observability, or strengthening the codebase. If you want to work on hard problems in a regulated domain where your contributions matter immediately, we'd love to talk.
Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.
We are a startup, so the pace is fast and the specific work will change. You need to be okay with that.
If you think this is something you can handle, we will be excited to speak with you.
We are building out our engineering hub in New York City, and this role is based our of our SoHo office. We work in a hybrid-but-flexible way (no set days in the office, come in when you think its effective, travel when you like) - most of us are in 2-3 days a week.
Ramp on service architecture, CI/CD, observability, and engineering conventions
Ship a small feature slice or quality-of-life improvement in one service
Add tests, dashboards, or runbook notes for the areas you touch
Build relationships with your vertical team and cross-functional partners
Outcomes
Multiple safe production deploys with follow-up verification
You can run core services locally and trace requests through logs/metrics
Updated documentation and/or PRs that improve onboarding in your area
Take ownership of a service or capability across our product, with an eye toward production-readiness
Lead a medium-scope project: updating an API contract, implementing a partner integration, or improving robustness of a critical path
Strengthen reliability with better logging, tracing, alerts, and failure handling
Outcomes
A delivered feature or refactor that improves a product metric, SLO, or developer ergonomics
You're a go-to person for your service domain
Lead a cross-service initiative, such as an API versioning plan, a data model migration, or a compliance-driven workflow change
Shape technical direction with design docs and mentoring
Partner with product and compliance to make pragmatic, regulation-aware tradeoffs
Outcomes
A multi-sprint delivery that simplifies the system and unlocks product velocity
Clear before/after reliability or performance improvements
Documentation and designs that help others ship faster and safer
Designing stable, evolvable APIs for custody, transfers, or issuance without breaking downstream clients
Building idempotent job flows for high-throughput transfers with strong audit trails
Hardening key operations using hardware-backed isolation and robust key policies
Improving p95 latency through query tuning, caching, or backpressure strategies
Navigating tradeoffs between product velocity and compliance requirements in a regulated environment
Building services that integrate with banking partners and crypto infrastructure providers
Languages: Go and TypeScript/Node.js; some services in Rust as needed
Service patterns: gRPC and REST; GraphQL/tRPC at the edge for frontend BFFs
Data and async processing: Postgres, Redis, Kafka
Workflow Management: Temporal
Infra: AWS, containers, Kubernetes, Terraform; hardware-backed key isolation with Nitro Enclaves for sensitive operations
Observability and ops: Datadog, Grafana, Sentry, Incident.io
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
","descriptionPlain":"ABOUT BASTION\n\nBastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.\n\nWe operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.\n\n\nOVERVIEW\n\nWe are looking for a Senior Software Engineer to join our engineering team and build the core infrastructure that powers our stablecoin platform. In this role, you'll design and ship services that handle custody, transfers, issuance, and compliance workflows—systems that process real money and require exceptional reliability and security.\n\nYou'll work within one of our product verticals (Custody, On/Off Ramps, Issuance, or Shared Services), collaborating closely with product managers, compliance, and other engineers. Our teams are small and cross-functional, which means your work ships fast and has direct impact on customers and partners.\n\nThis is an opportunity to build financial infrastructure at a 30+ person company where ownership is real. We expect engineers to take initiative. Whether that's shipping features, improving observability, or strengthening the codebase. If you want to work on hard problems in a regulated domain where your contributions matter immediately, we'd love to talk.\n\n\n\n\nWORK TO BE DONE\n\nInstead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.\n\nWe are a startup, so the pace is fast and the specific work will change. You need to be okay with that.\n\nIf you think this is something you can handle, we will be excited to speak with you.\n\nWe are building out our engineering hub in New York City, and this role is based our of our SoHo office. We work in a hybrid-but-flexible way (no set days in the office, come in when you think its effective, travel when you like) - most of us are in 2-3 days a week. \n\n\n\n\nFIRST 30 DAYS: LEARN THE RAILS, SHIP CONFIDENTLY\n\n - Ramp on service architecture, CI/CD, observability, and engineering conventions\n\n - Ship a small feature slice or quality-of-life improvement in one service\n\n - Add tests, dashboards, or runbook notes for the areas you touch\n\n - Build relationships with your vertical team and cross-functional partners\n\n - Outcomes\n \n - Multiple safe production deploys with follow-up verification\n \n - You can run core services locally and trace requests through logs/metrics\n \n - Updated documentation and/or PRs that improve onboarding in your area\n\n\nBY 90 DAYS: OWN A SERVICE SURFACE AND RAISE THE BAR\n\n - Take ownership of a service or capability across our product, with an eye toward production-readiness\n\n - Lead a medium-scope project: updating an API contract, implementing a partner integration, or improving robustness of a critical path\n\n - Strengthen reliability with better logging, tracing, alerts, and failure handling\n\n - Outcomes\n \n - A delivered feature or refactor that improves a product metric, SLO, or developer ergonomics\n \n - You're a go-to person for your service domain\n\n\nBY 180 DAYS: DRIVE CROSS-SERVICE IMPACT\n\n - Lead a cross-service initiative, such as an API versioning plan, a data model migration, or a compliance-driven workflow change\n\n - Shape technical direction with design docs and mentoring\n\n - Partner with product and compliance to make pragmatic, regulation-aware tradeoffs\n\n - Outcomes\n \n - A multi-sprint delivery that simplifies the system and unlocks product velocity\n \n - Clear before/after reliability or performance improvements\n \n - Documentation and designs that help others ship faster and safer\n\n\nSOME CHALLENGES YOU MIGHT TACKLE\n\n - Designing stable, evolvable APIs for custody, transfers, or issuance without breaking downstream clients\n\n - Building idempotent job flows for high-throughput transfers with strong audit trails\n\n - Hardening key operations using hardware-backed isolation and robust key policies\n\n - Improving p95 latency through query tuning, caching, or backpressure strategies\n\n - Navigating tradeoffs between product velocity and compliance requirements in a regulated environment\n\n - Building services that integrate with banking partners and crypto infrastructure providers\n\n\nYOUR TEAM'S TYPICAL STACK\n\n - Languages: Go and TypeScript/Node.js; some services in Rust as needed\n\n - Service patterns: gRPC and REST; GraphQL/tRPC at the edge for frontend BFFs\n\n - Data and async processing: Postgres, Redis, Kafka\n\n - Workflow Management: Temporal\n\n - Infra: AWS, containers, Kubernetes, Terraform; hardware-backed key isolation with Nitro Enclaves for sensitive operations\n\n - Observability and ops: Datadog, Grafana, Sentry, Incident.io http://Incident.io\n\nBastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.","compensation":{"compensationTierSummary":"$240K – $270K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $270K","compensationTiers":[{"id":"fb135191-fd3d-4d5b-962a-54394557a9c4","tierSummary":"$240K – $270K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8e16d490-0691-4159-93d2-ecf556fe646d","summary":"$240K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":270000},{"id":"821382c9-fa23-4c8e-b694-6b8758b6b9dc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":270000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"04a403af-fcae-4e10-9960-b9970243a4aa","title":"Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"NYC Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-08-24T11:30:29.748+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/Bastion/04a403af-fcae-4e10-9960-b9970243a4aa","applyUrl":"https://jobs.ashbyhq.com/Bastion/04a403af-fcae-4e10-9960-b9970243a4aa/application","descriptionHtml":"Bastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.
We operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.
We are looking for a Product Manager to own our Shared Services vertical, the set of foundational capabilities that every other product area at Bastion depends on. You'll turn ambiguous, compliance-heavy problems into clear, sequenced, shippable work. You'll own the roadmap, requirements, compliance checkpoints, quality bar, and stakeholder communication for a vertical that gates customer commitments across the platform.
Shared Services sits where product, engineering, and compliance meet. Much of the work centers on the controls and obligations that make stablecoin infrastructure trustworthy: identity and due-diligence flows, third-party risk controls, regulatory reporting, and the policies that govern how money moves.
This is a high-leverage IC role with real ownership from week one. It may be up-leveled to Senior PM depending on the candidate and interview performance.
We are open to candidates anywhere in the United States, with an advantage for those in (or willing to relocate or travel often to) New York City.
No prior experience working with stablecoins is required. We have a preference for prior experience with fintech, compliance, or risk.
Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.
We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month.
If you think this is something you can handle, we will be excited to speak with you.
Map the Shared Services surface area: the foundational capabilities other verticals depend on, their current state, and where delivery risk is concentrated
Meet your partners in Engineering, Compliance, and GTM; learn the escalation paths and how Shared Services work gates commitments elsewhere
Take ownership of requirements for at least one active compliance-critical workstream and turn it into clear, sequenced, engineer-ready specs
Stand up a lightweight triage cadence so incoming requirements and issues stop piling up
Ship or unblock visible progress on at least one customer-gating milestone
Outcomes
A clear picture of the Shared Services roadmap and how its items gate customer commitments
Partners know what you own and how to route work to you
At least one workstream materially advanced through sharper requirements and sequencing
Own the Shared Services roadmap end to end: themes, sequencing, milestones, and compliance checkpoints aligned to company priorities
Run a predictable operating rhythm (planning, triage, risk tracking, and stakeholder updates) that Engineering and Compliance can rely on
Drive requirements and delivery across several concurrent regulated workstreams, holding the quality bar on each
Partner with Compliance to define and track checkpoints that keep flows defensible without stalling delivery
Keep stakeholders across verticals current on status, risks, and tradeoffs for the items that gate their commitments
Outcomes
Shared Services has a clear, sequenced roadmap with defined compliance checkpoints
Delivery runs on a predictable cadence with proactive risk management
Measurable progress on the workstreams that gate customer commitments
Sustain delivery across several regulated workstreams with the quality bar consistently met
Build the instrumentation and feedback loops that make prioritization and compliance tracking repeatable rather than ad hoc
Institutionalize the requirements, triage, and checkpoint practices so the vertical runs consistently as load grows
Anticipate upcoming regulatory and customer obligations and get ahead of them in the roadmap
Find ways to reduce recurring load on Engineering through better sequencing and reusable capability
Outcomes
Shared Services operates with repeatable processes and clear decision-making
Compliance checkpoints and quality bars are documented and consistently applied
Clear, measurable reduction in delivery ambiguity for the teams that depend on the vertical
Turning open-ended compliance obligations (identity and due-diligence flows, third-party risk controls, regulatory reporting, travel-rule requirements) into clear, shippable product work
Sequencing a heavily loaded vertical so the highest-gating items land first
Reasoning clearly about stablecoin infrastructure (issuance, custody, settlement, and on-chain movement) to make sound product tradeoffs
Keeping a reliable triage and requirements cadence under a heavy, shifting workload
Creating clarity from ambiguity when obligations are incomplete or customer needs conflict
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
","descriptionPlain":"ABOUT BASTION\n\nBastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.\n\nWe operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.\n\n\nOVERVIEW\n\nWe are looking for a Product Manager to own our Shared Services vertical, the set of foundational capabilities that every other product area at Bastion depends on. You'll turn ambiguous, compliance-heavy problems into clear, sequenced, shippable work. You'll own the roadmap, requirements, compliance checkpoints, quality bar, and stakeholder communication for a vertical that gates customer commitments across the platform.\n\nShared Services sits where product, engineering, and compliance meet. Much of the work centers on the controls and obligations that make stablecoin infrastructure trustworthy: identity and due-diligence flows, third-party risk controls, regulatory reporting, and the policies that govern how money moves.\n\nThis is a high-leverage IC role with real ownership from week one. It may be up-leveled to Senior PM depending on the candidate and interview performance. \n\nWe are open to candidates anywhere in the United States, with an advantage for those in (or willing to relocate or travel often to) New York City.\n\nNo prior experience working with stablecoins is required. We have a preference for prior experience with fintech, compliance, or risk.\n\n\n\n\nWORK TO BE DONE\n\nInstead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.\n\nWe are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month.\n\nIf you think this is something you can handle, we will be excited to speak with you.\n\n\nFIRST 30 DAYS: LEARN THE VERTICAL AND TAKE WORK OFF THE TABLE\n\n - Map the Shared Services surface area: the foundational capabilities other verticals depend on, their current state, and where delivery risk is concentrated\n\n - Meet your partners in Engineering, Compliance, and GTM; learn the escalation paths and how Shared Services work gates commitments elsewhere\n\n - Take ownership of requirements for at least one active compliance-critical workstream and turn it into clear, sequenced, engineer-ready specs\n\n - Stand up a lightweight triage cadence so incoming requirements and issues stop piling up\n\n - Ship or unblock visible progress on at least one customer-gating milestone\n\n - Outcomes\n \n - A clear picture of the Shared Services roadmap and how its items gate customer commitments\n \n - Partners know what you own and how to route work to you\n \n - At least one workstream materially advanced through sharper requirements and sequencing\n\n\nBY 90 DAYS: OWN THE ROADMAP AND RUN THE CADENCE\n\n - Own the Shared Services roadmap end to end: themes, sequencing, milestones, and compliance checkpoints aligned to company priorities\n\n - Run a predictable operating rhythm (planning, triage, risk tracking, and stakeholder updates) that Engineering and Compliance can rely on\n\n - Drive requirements and delivery across several concurrent regulated workstreams, holding the quality bar on each\n\n - Partner with Compliance to define and track checkpoints that keep flows defensible without stalling delivery\n\n - Keep stakeholders across verticals current on status, risks, and tradeoffs for the items that gate their commitments\n\n - Outcomes\n \n - Shared Services has a clear, sequenced roadmap with defined compliance checkpoints\n \n - Delivery runs on a predictable cadence with proactive risk management\n \n - Measurable progress on the workstreams that gate customer commitments\n\n\nBY 180 DAYS: SCALE THE VERTICAL'S RELIABILITY\n\n - Sustain delivery across several regulated workstreams with the quality bar consistently met\n\n - Build the instrumentation and feedback loops that make prioritization and compliance tracking repeatable rather than ad hoc\n\n - Institutionalize the requirements, triage, and checkpoint practices so the vertical runs consistently as load grows\n\n - Anticipate upcoming regulatory and customer obligations and get ahead of them in the roadmap\n\n - Find ways to reduce recurring load on Engineering through better sequencing and reusable capability\n\n - Outcomes\n \n - Shared Services operates with repeatable processes and clear decision-making\n \n - Compliance checkpoints and quality bars are documented and consistently applied\n \n - Clear, measurable reduction in delivery ambiguity for the teams that depend on the vertical\n\n\nSOME CHALLENGES YOU MIGHT TACKLE\n\n - Turning open-ended compliance obligations (identity and due-diligence flows, third-party risk controls, regulatory reporting, travel-rule requirements) into clear, shippable product work\n\n - Sequencing a heavily loaded vertical so the highest-gating items land first\n\n - Reasoning clearly about stablecoin infrastructure (issuance, custody, settlement, and on-chain movement) to make sound product tradeoffs\n\n - Keeping a reliable triage and requirements cadence under a heavy, shifting workload\n\n - Creating clarity from ambiguity when obligations are incomplete or customer needs conflict\n\nBastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.","compensation":{"compensationTierSummary":"$160K – $220K • Offers Equity","scrapeableCompensationSalarySummary":"$160K - $220K","compensationTiers":[{"id":"63c7c5c3-9ea4-4a4e-a2f4-dd108ce5a688","tierSummary":"$160K – $220K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"50e024ce-f9a7-4fb2-b216-633dea43cd34","summary":"$160K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":220000},{"id":"f80227e3-cd6a-4720-af70-d9f442849238","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":220000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"f187c64c-7b4a-4d3c-8247-2057459ac479","title":"Payment Operations Associate","department":"Operations","team":"Operations","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"NYC Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-08-24T11:36:59.152+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/Bastion/f187c64c-7b4a-4d3c-8247-2057459ac479","applyUrl":"https://jobs.ashbyhq.com/Bastion/f187c64c-7b4a-4d3c-8247-2057459ac479/application","descriptionHtml":"Bastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.
We operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.
We're hiring a Payment Operations Associate to sit at the center of daily money movement across Bastion's payments and stablecoin infrastructure. You'll own execution from week one, working with the Payment Operations Lead to keep our operations accurate, reliable, and efficient.
You'll monitor payment flows across domestic and international rails and keep them running cleanly. That means catching and resolving transaction issues, validating pricing and reconciliation, supporting partner integrations, and driving operational incidents to resolution. You'll work across teams to hold SLAs, sharpen workflows, and strengthen monitoring and alerting.
You'll also bring an AI-first approach to the work, using automation to cut manual effort, improve exception handling, and build processes that scale. You'll expand what you own as the function grows.
We are open to candidates across the United States, though we have a preference for candidates based in the NYC area or candidates on/willing to work East Coast hours.
Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.
We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month.
If you think this is something you can handle, we will be excited to speak with you.
Run daily reconciliation of crypto and fiat across banks, PFIs, liquidity providers, and exchanges, and start clearing breaks yourself.
Monitor live payment flows across on/off-ramp and payment rails, and flag stalled or failed transactions as you learn the systems.
Pick up your first exceptions—returns, rejects, recalls—and drive them to resolution.
Map how current reconciliation and monitoring workflows actually run, and name one thing worth fixing.
Outcomes
Owning daily reconciliation for at least one partner or rail with minimal support.
A short written read on the biggest gap you've found in current tooling or process.
Own daily reconciliation and exception handling across your assigned rails and partners end to end.
Serve as an escalation point for payment issues, settlement delays, and failed conversions, partnering with Customer Support to close them out.
Coordinate with Treasury on operating balances, prefunding, rebalancing, and settlement timing.
Ship improvements to reconciliation systems, dashboards, and reporting, and track KPIs like throughput, settlement latency, and exception rates.
Build or rewrite SOPs and runbooks for the workflows you own.
Outcomes
Full independent ownership of reconciliation and exceptions for your rails.
At least one manual workflow measurably reduced through automation or an AI-enabled process.
Cut manual work across the operation through automation and AI-enabled workflows, scaling through better systems rather than headcount.
Partner with Product and GTM to launch new rails, partners, and corridors: define acceptance criteria, support end-to-end testing, and validate settlement and reconciliation before go-live.
Support product readiness and QA by turning Payment Operations requirements into clear specs and testing new functionality before launch.
Build monitoring and alerting that catches problems before they reach customers.
Outcomes
A repeatable playbook for bringing new rails and partners into production.
Measurable gains in operational efficiency—lower exception rates, faster resolution, or reduced manual load.
Reconciling crypto and fiat across many banks, PFIs, liquidity providers, and exchanges, each with its own quirks and timing.
Diagnosing why a payment stalled or failed when the answer spans several partners and systems.
Deciding when an exception needs escalation versus a fix you can own directly.
Building automation and AI-enabled workflows that hold up as volume grows.
Keeping settlement and reconciliation accurate while new rails and corridors launch around you.
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
","descriptionPlain":"ABOUT BASTION\n\nBastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.\n\nWe operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.\n\n\nOVERVIEW\n\nWe're hiring a Payment Operations Associate to sit at the center of daily money movement across Bastion's payments and stablecoin infrastructure. You'll own execution from week one, working with the Payment Operations Lead to keep our operations accurate, reliable, and efficient.\n\nYou'll monitor payment flows across domestic and international rails and keep them running cleanly. That means catching and resolving transaction issues, validating pricing and reconciliation, supporting partner integrations, and driving operational incidents to resolution. You'll work across teams to hold SLAs, sharpen workflows, and strengthen monitoring and alerting.\n\nYou'll also bring an AI-first approach to the work, using automation to cut manual effort, improve exception handling, and build processes that scale. You'll expand what you own as the function grows.\n\nWe are open to candidates across the United States, though we have a preference for candidates based in the NYC area or candidates on/willing to work East Coast hours.\n\n\n\n\nWORK TO BE DONE\n\nInstead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.\n\nWe are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month.\n\nIf you think this is something you can handle, we will be excited to speak with you.\n\n\nFIRST 30 DAYS: CONTRIBUTE FROM WEEK ONE\n\n - Run daily reconciliation of crypto and fiat across banks, PFIs, liquidity providers, and exchanges, and start clearing breaks yourself.\n\n - Monitor live payment flows across on/off-ramp and payment rails, and flag stalled or failed transactions as you learn the systems.\n\n - Pick up your first exceptions—returns, rejects, recalls—and drive them to resolution.\n\n - Map how current reconciliation and monitoring workflows actually run, and name one thing worth fixing.\n\n - Outcomes\n \n - Owning daily reconciliation for at least one partner or rail with minimal support.\n \n - A short written read on the biggest gap you've found in current tooling or process.\n\n\nBY 90 DAYS: OWN YOUR DOMAIN\n\n - Own daily reconciliation and exception handling across your assigned rails and partners end to end.\n\n - Serve as an escalation point for payment issues, settlement delays, and failed conversions, partnering with Customer Support to close them out.\n\n - Coordinate with Treasury on operating balances, prefunding, rebalancing, and settlement timing.\n\n - Ship improvements to reconciliation systems, dashboards, and reporting, and track KPIs like throughput, settlement latency, and exception rates.\n\n - Build or rewrite SOPs and runbooks for the workflows you own.\n\n - Outcomes\n \n - Full independent ownership of reconciliation and exceptions for your rails.\n \n - At least one manual workflow measurably reduced through automation or an AI-enabled process.\n\n\nBY 180 DAYS: SCALE THE FUNCTION\n\n - Cut manual work across the operation through automation and AI-enabled workflows, scaling through better systems rather than headcount.\n\n - Partner with Product and GTM to launch new rails, partners, and corridors: define acceptance criteria, support end-to-end testing, and validate settlement and reconciliation before go-live.\n\n - Support product readiness and QA by turning Payment Operations requirements into clear specs and testing new functionality before launch.\n\n - Build monitoring and alerting that catches problems before they reach customers.\n\n - Outcomes\n \n - A repeatable playbook for bringing new rails and partners into production.\n \n - Measurable gains in operational efficiency—lower exception rates, faster resolution, or reduced manual load.\n\n\nSOME CHALLENGES YOU MIGHT TACKLE\n\n - Reconciling crypto and fiat across many banks, PFIs, liquidity providers, and exchanges, each with its own quirks and timing.\n\n - Diagnosing why a payment stalled or failed when the answer spans several partners and systems.\n\n - Deciding when an exception needs escalation versus a fix you can own directly.\n\n - Building automation and AI-enabled workflows that hold up as volume grows.\n\n - Keeping settlement and reconciliation accurate while new rails and corridors launch around you.\n\nBastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.","compensation":{"compensationTierSummary":"$100K – $160K • Offers Equity","scrapeableCompensationSalarySummary":"$100K - $160K","compensationTiers":[{"id":"1f2eebd6-4b0c-4389-9501-6ba67c2509ae","tierSummary":"$100K – $160K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"394cb18d-1e0d-4edf-89d3-a523c4c2e7c4","summary":"$100K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":160000},{"id":"c52c9284-fec4-457f-b18e-ac413fed390f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":160000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"376f0c70-ffe9-4533-b829-67e8355656a0","title":"Founding Account Executive","department":"GTM","team":"GTM","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-29T08:09:54.846+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/Bastion/376f0c70-ffe9-4533-b829-67e8355656a0","applyUrl":"https://jobs.ashbyhq.com/Bastion/376f0c70-ffe9-4533-b829-67e8355656a0/application","descriptionHtml":"Bastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.
We operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.
We’re hiring an Account Executive to run Bastion’s sales motion for our custody and conversion products. Our customers are fintechs, payments providers, and crypto companies that need wallet infrastructure and global asset conversion rails. Your job is to find them, get in front of them, and close them.
Your targets already know they need to move money. The sale is showing them Bastion does it better, faster, and with regulatory coverage they can trust. You will use our outbound infrastructure to generate pipeline at scale, qualify inbound, and convert prospects into customers moving live volume.
You will partner with our technical account manager on technical evaluation and integration scoping, our commercial strategy lead on deal structuring and pricing, and our legal team on agreement terms. The technical and commercial heavy lifting is supported. You find the right companies, run a clean process, and close.
This is an individual contributor role, building the custody and conversion motion from the ground up on a small team. You will own your own pipeline and operate independently. You will be polished enough to sit in on enterprise conversations when it helps, and your own number is the custody and conversion motion.
This role is based in New York City in a flexible, hybrid environment. It reports to our CEO.
Instead of a long list of requirements, here is what success should look like in your first 60 days.
We move quickly. You should be contributing in your first week, showing clear impact within 30 days, and operating independently by day 60. By then, it should be clear to both sides that this is the right fit.
If you think this is something you can handle, we will be excited to speak with you.
Join live customer calls in week one to see how we position, price, and close
Take over inbound qualification by week two, running structured discovery on every prospect
Learn our outbound tooling and target list logic, then generate your own pipeline
Map the active pipeline and identify which conversations you can move forward now
Learn the products well enough to run a credible first call solo
Run the full sales process end to end
Hit a sustainable outbound cadence across email, LinkedIn, warm intros, and conference follow-ups
Generate enough qualified pipeline to support quarterly revenue and payment volume targets
Document the sales process with clear stages, exit criteria, and SLAs per team
Disqualify poor-fit prospects fast so your time goes to deals that close
Give leadership a forecast they can rely on
Refine outbound messaging and targeting against your own conversion data
Feed segment and win-loss patterns back to commercial strategy and product
Build a playbook a second seller could run: talk tracks, objections, pricing, templates
Expand into the adjacent segments or geographies where demand is strongest
Partner with brand and comms to turn wins into case studies and references
Leave a documented motion that runs without your personal relationships
You will sell to two buyers in the same deal. CTOs and engineering leads want API specs and integration architecture. Finance teams want flow of funds and settlement mechanics. Getting both to a decision on the same timeline is the work.
Some customers want to integrate this week. That urgency is real, and it is your advantage if you can match it. It means same-day sandbox access, stripping friction out of every step, and knowing which internal favors to call in.
The best prospects have not started looking yet. Most companies that need custody and conversion infrastructure do not know it is a category they should be shopping. You will find them before an RFP exists, which means building the target thesis yourself rather than waiting on demand.
Well-funded competitors will be in most of your deals. Bastion wins on product flexibility, regulatory coverage, and speed of integration. You will need to make those advantages concrete to a buyer comparing datasheets, and recognize the deals worth walking away from.
The market will move under you. Regulation, competitive dynamics, and customer needs are all shifting quickly. The targeting and positioning that work in month one will not hold by month six, and you will be the first to notice.
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
","descriptionPlain":"ABOUT BASTION\n\nBastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.\n\nWe operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.\n\n\nOVERVIEW\n\nWe’re hiring an Account Executive to run Bastion’s sales motion for our custody and conversion products. Our customers are fintechs, payments providers, and crypto companies that need wallet infrastructure and global asset conversion rails. Your job is to find them, get in front of them, and close them.\n\nYour targets already know they need to move money. The sale is showing them Bastion does it better, faster, and with regulatory coverage they can trust. You will use our outbound infrastructure to generate pipeline at scale, qualify inbound, and convert prospects into customers moving live volume.\n\nYou will partner with our technical account manager on technical evaluation and integration scoping, our commercial strategy lead on deal structuring and pricing, and our legal team on agreement terms. The technical and commercial heavy lifting is supported. You find the right companies, run a clean process, and close.\n\nThis is an individual contributor role, building the custody and conversion motion from the ground up on a small team. You will own your own pipeline and operate independently. You will be polished enough to sit in on enterprise conversations when it helps, and your own number is the custody and conversion motion.\n\nThis role is based in New York City in a flexible, hybrid environment. It reports to our CEO.\n\n\nWORK TO BE DONE\n\nInstead of a long list of requirements, here is what success should look like in your first 60 days.\n\nWe move quickly. You should be contributing in your first week, showing clear impact within 30 days, and operating independently by day 60. By then, it should be clear to both sides that this is the right fit.\n\nIf you think this is something you can handle, we will be excited to speak with you.\n\n\nFIRST 15 DAYS: SELL WHILE YOU LEARN\n\n - Join live customer calls in week one to see how we position, price, and close\n\n - Take over inbound qualification by week two, running structured discovery on every prospect\n\n - Learn our outbound tooling and target list logic, then generate your own pipeline\n\n - Map the active pipeline and identify which conversations you can move forward now\n\n - Learn the products well enough to run a credible first call solo\n\n\nBY 30 DAYS: OWN THE NUMBER\n\n - Run the full sales process end to end\n\n - Hit a sustainable outbound cadence across email, LinkedIn, warm intros, and conference follow-ups\n\n - Generate enough qualified pipeline to support quarterly revenue and payment volume targets\n\n - Document the sales process with clear stages, exit criteria, and SLAs per team\n\n - Disqualify poor-fit prospects fast so your time goes to deals that close\n\n - Give leadership a forecast they can rely on\n\n\nBY 60 DAYS: SCALE WHAT WORKS\n\n - Refine outbound messaging and targeting against your own conversion data\n\n - Feed segment and win-loss patterns back to commercial strategy and product\n\n - Build a playbook a second seller could run: talk tracks, objections, pricing, templates\n\n - Expand into the adjacent segments or geographies where demand is strongest\n\n - Partner with brand and comms to turn wins into case studies and references\n\n - Leave a documented motion that runs without your personal relationships\n\n\nCHALLENGES YOU WILL TACKLE\n\nYou will sell to two buyers in the same deal. CTOs and engineering leads want API specs and integration architecture. Finance teams want flow of funds and settlement mechanics. Getting both to a decision on the same timeline is the work.\n\nSome customers want to integrate this week. That urgency is real, and it is your advantage if you can match it. It means same-day sandbox access, stripping friction out of every step, and knowing which internal favors to call in.\n\nThe best prospects have not started looking yet. Most companies that need custody and conversion infrastructure do not know it is a category they should be shopping. You will find them before an RFP exists, which means building the target thesis yourself rather than waiting on demand.\n\nWell-funded competitors will be in most of your deals. Bastion wins on product flexibility, regulatory coverage, and speed of integration. You will need to make those advantages concrete to a buyer comparing datasheets, and recognize the deals worth walking away from.\n\nThe market will move under you. Regulation, competitive dynamics, and customer needs are all shifting quickly. The targeting and positioning that work in month one will not hold by month six, and you will be the first to notice.\n\nBastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.","compensation":{"compensationTierSummary":"$150K – $200K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$150K - $200K","compensationTiers":[{"id":"81736207-027a-4b7d-a827-be60ad920490","tierSummary":"$150K – $200K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"8d42bad5-0a54-4264-9a29-50a6d656f47f","summary":"$150K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"id":"4f82d8f4-4b84-42b0-a419-1852e44ed084","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4bf720ad-a697-4bac-afe5-1ab11c699846","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"127cf582-aabd-4ee7-9352-4a8280635632","title":"Brand and Communications Lead","department":"GTM","team":"GTM","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-09-04T14:53:05.773+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/Bastion/127cf582-aabd-4ee7-9352-4a8280635632","applyUrl":"https://jobs.ashbyhq.com/Bastion/127cf582-aabd-4ee7-9352-4a8280635632/application","descriptionHtml":"Bastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.
We operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.
We are hiring a Brand and Communications Lead to make Bastion known to every institution that should be building with us.
Bastion already has the substance: proven product-market fit, marquee enterprise customers, a regulated trust charter, and infrastructure major institutions rely on. What we need now is a market presence that matches the strength of the business.
You will own how Bastion is positioned and shows up in the world, from messaging and visual identity to press, executive visibility, industry relationships, and targeted campaigns. Your work should build trust, bring the right customers to Bastion, and shape how the market thinks about the future of financial infrastructure.
You will work directly with the CEO on building Bastion’s image, voice, and presence in the market.
Fintech or financial services experience is a strong advantage. This market rewards credibility, precision, and a real understanding of how institutions make decisions.
This role is ideally based in New York City, with a flexible hybrid setup.
We move quickly. You should be contributing in your first week, showing clear impact within 30 days, and operating independently by day 60. By then, it should be clear to both sides that this is the right fit.
Learn Bastion’s product, customers, regulatory position, and competitive landscape
Understand how buyers find us, what matters in sales conversations, and where our story is weak
Audit our website, content, press, events, and overall market presence
Ship impactful work in your first week
Define the target audiences, messaging, and channels to prioritize
Develop a scalable content and communications production workflow leveraging AI tooling and contractors to operate at high velocity
Improve how Bastion shows up across social media, website, and other prioritized channels
Build an active pipeline of press, events, and speaking opportunities
Align with Product, Legal, and Compliance teams to ensure a steady stream of high signal communications from Bastion to the market
Launch the first targeted campaigns for the businesses we want to work with
Start tracking performance of brand & comms work via inbound qualified leads and pipeline influence
Own Bastion’s positioning, voice, and external communications calendar
Establish a steady cadence of high-signal company news, content, executive communications, and market commentary
Secure initial press coverage, speaking opportunities, or other credible third-party visibility, with a strong pipeline behind it
Have targeted campaigns live and reaching the right businesses and decision-makers
Build a direct feedback loop with the Commercial team so our messaging reflects what moves buyers and we can see where the work is influencing customer conversations and pipeline
Know what is working, what is not, and where to focus next
Operate independently, make good judgment calls, and maintain a high quality bar without slowing down
As a result of your work, we see a fast growing amount of qualified inbound leads and positively influenced qualified leads on the rest of the pipeline
Building brand awareness from scratch. There’s no existing playbook, press list, or event history to build from. You will be building the function while running it, making decisions with imperfect information, testing quickly, and iterating toward what works.
Creating a market presence breakthrough. Incremental progress will not be enough. Bastion needs to go from being known mainly within our existing network to being recognized by the institutions, partners, reporters, and talent that matter. You will need to find the campaigns, moments, and relationships that can make that happen.
Earning press in a space that's noisy and focuses on already known household names. Most coverage goes to the biggest companies and the loudest stories. You will need to find genuinely newsworthy angles in Bastion’s work, build real relationships with reporters, and earn attention without relying on existing hype.
Buyers of Bastion are diverse. Bastion’s customers include Fortune 500 companies, financial institutions, fintechs, and stablecoin-native payments companies. They do not speak the same language or make decisions the same way. You need to adapt the message to each audience without creating a different company story for each one.
Operating as a team of one, with the impact of a team of 5. We expect you to leverage AI tooling and contractors for your work using your best judgement to maintain a high quality bar, in a space that’s very sensitive to AI slop. Your ultimate metric of success is influenced pipeline and inbound qualified leads.
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
","descriptionPlain":"ABOUT BASTION\n\nBastion provides the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow.\n\nWe operate through our own regulated entities, with compliance and risk controls built directly into the platform. We can also support customers operating under their own licenses with the compliance and financial operations required to run their programs.\n\n\nOVERVIEW\n\nWe are hiring a Brand and Communications Lead to make Bastion known to every institution that should be building with us.\n\nBastion already has the substance: proven product-market fit, marquee enterprise customers, a regulated trust charter, and infrastructure major institutions rely on. What we need now is a market presence that matches the strength of the business.\n\nYou will own how Bastion is positioned and shows up in the world, from messaging and visual identity to press, executive visibility, industry relationships, and targeted campaigns. Your work should build trust, bring the right customers to Bastion, and shape how the market thinks about the future of financial infrastructure.\n\nYou will work directly with the CEO on building Bastion’s image, voice, and presence in the market.\n\nFintech or financial services experience is a strong advantage. This market rewards credibility, precision, and a real understanding of how institutions make decisions.\n\nThis role is ideally based in New York City, with a flexible hybrid setup.\n\n\nWORK TO BE DONE\n\n\n\n\nINSTEAD OF A LONG LIST OF REQUIREMENTS, HERE IS WHAT SUCCESS SHOULD LOOK LIKE IN YOUR FIRST 60 DAYS.\n\nWe move quickly. You should be contributing in your first week, showing clear impact within 30 days, and operating independently by day 60. By then, it should be clear to both sides that this is the right fit.\n\n\nFIRST 15 DAYS: LEARN THE BUSINESS AND START SHIPPING\n\n - Learn Bastion’s product, customers, regulatory position, and competitive landscape\n\n - Understand how buyers find us, what matters in sales conversations, and where our story is weak\n\n - Audit our website, content, press, events, and overall market presence\n\n - Ship impactful work in your first week\n\n\nBY 30 DAYS: SET THE DIRECTION AND BUILD MOMENTUM\n\n - Define the target audiences, messaging, and channels to prioritize\n\n - Develop a scalable content and communications production workflow leveraging AI tooling and contractors to operate at high velocity\n\n - Improve how Bastion shows up across social media, website, and other prioritized channels\n\n - Build an active pipeline of press, events, and speaking opportunities\n\n - Align with Product, Legal, and Compliance teams to ensure a steady stream of high signal communications from Bastion to the market\n\n - Launch the first targeted campaigns for the businesses we want to work with\n\n - Start tracking performance of brand & comms work via inbound qualified leads and pipeline influence\n\n\nBY 60 DAYS: MARKET SEES BASTION\n\n - Own Bastion’s positioning, voice, and external communications calendar\n\n - Establish a steady cadence of high-signal company news, content, executive communications, and market commentary\n\n - Secure initial press coverage, speaking opportunities, or other credible third-party visibility, with a strong pipeline behind it\n\n - Have targeted campaigns live and reaching the right businesses and decision-makers\n\n - Build a direct feedback loop with the Commercial team so our messaging reflects what moves buyers and we can see where the work is influencing customer conversations and pipeline\n\n - Know what is working, what is not, and where to focus next\n\n - Operate independently, make good judgment calls, and maintain a high quality bar without slowing down\n\n - As a result of your work, we see a fast growing amount of qualified inbound leads and positively influenced qualified leads on the rest of the pipeline\n\n\nHARD CHALLENGES YOU WILL TACKLE\n\nBuilding brand awareness from scratch. There’s no existing playbook, press list, or event history to build from. You will be building the function while running it, making decisions with imperfect information, testing quickly, and iterating toward what works.\n\nCreating a market presence breakthrough. Incremental progress will not be enough. Bastion needs to go from being known mainly within our existing network to being recognized by the institutions, partners, reporters, and talent that matter. You will need to find the campaigns, moments, and relationships that can make that happen.\n\nEarning press in a space that's noisy and focuses on already known household names. Most coverage goes to the biggest companies and the loudest stories. You will need to find genuinely newsworthy angles in Bastion’s work, build real relationships with reporters, and earn attention without relying on existing hype.\n\nBuyers of Bastion are diverse. Bastion’s customers include Fortune 500 companies, financial institutions, fintechs, and stablecoin-native payments companies. They do not speak the same language or make decisions the same way. You need to adapt the message to each audience without creating a different company story for each one.\n\nOperating as a team of one, with the impact of a team of 5. We expect you to leverage AI tooling and contractors for your work using your best judgement to maintain a high quality bar, in a space that’s very sensitive to AI slop. Your ultimate metric of success is influenced pipeline and inbound qualified leads.\n\nBastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.","compensation":{"compensationTierSummary":"$150K – $225K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $225K","compensationTiers":[{"id":"ac2144c8-0a30-46ab-9477-b76c6b7d8bbc","tierSummary":"$150K – $225K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"07dc184a-5a4c-4721-adba-cd715d886fff","summary":"$150K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":225000},{"id":"975ff3c5-533a-4c2e-8816-f4959881cc86","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":225000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}}],"apiVersion":"1"}