Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
Our backend tech stack consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools.
We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark, TaskTiger, LimitLion and ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
When you apply, you’ll have an opportunity to highlight the team that appeals to you the most. We’ll do our best to honor this preference, but we'll also be evaluating skillset fit and the needs of the business.
One thing to know up front: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close - this team is where you’ll start, but over time you’ll likely have the opportunity to work on many different projects.
The work splits roughly like this. Pick the team that excites you most:
Agents. Build Close’s agentic platform and customer-facing AI experiences. Voice Agents, Custom Agents, and Ask Chloe are already in flight. You’d work on the shared intelligence and orchestration layer that powers AI-driven processes across the product. That includes the ecosystem around our APIs and MCP surface, which enables external agents like Claude and ChatGPT to operate Close. This team is pushing deeper into applied AI, retrieval, and agent infrastructure more than ever before.
Communications. Own the voice, SMS, and email infrastructure powering Close — Twilio, WebRTC, WebSockets, AssemblyAI, ElevenLabs, and more. You’ll help build our voice, messaging, and conversational AI agents while scaling real-time AI across calls, email, and calendar sync infrastructure.
CRM. Build the structured context layer that humans and agents both depend on. We're rebuilding the data model so it flexes with real businesses, making the CRM agent-ready (retrieval, traversal, action coverage through MCP and our public API), and shipping the next generation of AI-native CRM features (AI Enrich, Autofill, AI Search). Operating on billions of Mongo documents with Elasticsearch underneath.
Growth. Run the experiments and own the billing infrastructure that turn trials into paid customers. Stripe metered billing, AI credit top-ups, the activation and conversion funnel, and the team's biggest bet right now: agentic onboarding (an agent that walks new customers through setup, configuration, and first comms). Hypothesis-driven, metric-first.
A seasoned engineer. Python is our backbone, but perhaps you’ve worked across Go, Rust, or TypeScript. You pick the right tool for the problem rather than retreating to what you know. You’ve seen a variety of problems, can collaborate and self-direct.
Building AI. You've shipped LLM-backed features for real users and have a POV on where they're trustworthy, where they fall over, and how to get them production-ready when customers bet revenue on the output. We use Pydantic, Temporal, LangFuse, and other modern AI infrastructure tooling to power our agent platform.
Working with AI in your day-to-day. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex and other best-in-class developer tools) and treat learning and experimentation as part of the work.
A builder first. You’d rather get the first iteration of a feature in front of fifty customers than spend three weeks fretting over a perfect PR. You ship.
Opinionated about API design for modern software. You've shipped internet-facing APIs and you think about who's on the other end - apps, agents, humans poking around in docs - and what each of them needs.
Battle-tested. You've debugged incidents where latency budgets didn't hold, owned a system everyone else relied on, or carried a pager for something with real customer impact.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"ABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n\n\n\nOUR STACK\n\nOur backend tech stack consists primarily of Python Flask web apps with our TaskTiger https://github.com/closeio/tasktiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API https://developer.close.com/ that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. \n\nWe love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.\n\nAI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting. \n\n\n\n\nOUR TEAMS\n\nWhen you apply, you’ll have an opportunity to highlight the team that appeals to you the most. We’ll do our best to honor this preference, but we'll also be evaluating skillset fit and the needs of the business.\n\nOne thing to know up front: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close - this team is where you’ll start, but over time you’ll likely have the opportunity to work on many different projects.\n\nThe work splits roughly like this. Pick the team that excites you most:\n\n - Agents. Build Close’s agentic platform and customer-facing AI experiences. Voice Agents, Custom Agents, and Ask Chloe are already in flight. You’d work on the shared intelligence and orchestration layer that powers AI-driven processes across the product. That includes the ecosystem around our APIs and MCP surface, which enables external agents like Claude and ChatGPT to operate Close. This team is pushing deeper into applied AI, retrieval, and agent infrastructure more than ever before.\n\n - Communications. Own the voice, SMS, and email infrastructure powering Close — Twilio, WebRTC, WebSockets, AssemblyAI, ElevenLabs, and more. You’ll help build our voice, messaging, and conversational AI agents while scaling real-time AI across calls, email, and calendar sync infrastructure.\n\n - CRM. Build the structured context layer that humans and agents both depend on. We're rebuilding the data model so it flexes with real businesses, making the CRM agent-ready (retrieval, traversal, action coverage through MCP and our public API), and shipping the next generation of AI-native CRM features (AI Enrich, Autofill, AI Search). Operating on billions of Mongo documents with Elasticsearch underneath.\n\n - Growth. Run the experiments and own the billing infrastructure that turn trials into paid customers. Stripe metered billing, AI credit top-ups, the activation and conversion funnel, and the team's biggest bet right now: agentic onboarding (an agent that walks new customers through setup, configuration, and first comms). Hypothesis-driven, metric-first.\n\n\n\n\nYOU ARE\n\n - A seasoned engineer. Python is our backbone, but perhaps you’ve worked across Go, Rust, or TypeScript. You pick the right tool for the problem rather than retreating to what you know. You’ve seen a variety of problems, can collaborate and self-direct.\n\n - Building AI. You've shipped LLM-backed features for real users and have a POV on where they're trustworthy, where they fall over, and how to get them production-ready when customers bet revenue on the output. We use Pydantic, Temporal, LangFuse, and other modern AI infrastructure tooling to power our agent platform.\n\n - Working with AI in your day-to-day. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex and other best-in-class developer tools) and treat learning and experimentation as part of the work.\n\n - A builder first. You’d rather get the first iteration of a feature in front of fifty customers than spend three weeks fretting over a perfect PR. You ship.\n\n - Opinionated about API design for modern software. You've shipped internet-facing APIs and you think about who's on the other end - apps, agents, humans poking around in docs - and what each of them needs.\n\n - Battle-tested. You've debugged incidents where latency budgets didn't hold, owned a system everyone else relied on, or carried a pager for something with real customer impact.\n\n\n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bbd78474-bee4-4fdc-a670-9234457bcf29","title":"Senior Frontend Engineer – Growth (USA Only, 100% Remote)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"USA - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T19:57:55.306+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"USA","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/Close/bbd78474-bee4-4fdc-a670-9234457bcf29","applyUrl":"https://jobs.ashbyhq.com/Close/bbd78474-bee4-4fdc-a670-9234457bcf29/application","descriptionHtml":"Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
Our frontend is a single-page TypeScript web app built in React. We bundle with Vite and target modern browsers only. We test with Vitest, React Testing Library, Playwright, and Chromatic for visual regression. Our UI updates in near real-time using WebSockets and WebRTC, is styled via CSS modules, and is performance-tuned with route-based code splitting and skeleton UI. We've built our own design system, documented in an extensive Storybook.
We sweat the UI/UX details and work collaboratively with Product throughout the design process - from lo-fi wireframes through Figma and into code. Our frontend is built on top of our REST API and GraphQL endpoints, backed by a Python/Flask/FastAPI, MongoDB, Postgres and Elasticsearch stack running on AWS.
We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller, use-infinite-scroll, use-abortable-effect, and smart-tooltip-delay or insights from our day-to-day work like Under the Hood: Developing Close's AI-Powered Call Assistant, Cutting our Lead page LCP by half, and Highlights From a Complex Downshift.js Refactor.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
The Growth team owns the surfaces that turn someone who just signed up into a paying customer who sticks around — onboarding, activation, billing and checkout. The operating mode is simple: find the fastest path to learning, ship it, then standardize and clean up. The Growth team ships in weeks what other teams might take months to do.
Two of our exciting projects right now:
Agent-forward experience. We're exploring how agents and AI can make the experience better for our customers and demonstrate the value of Close faster. Our focus is helping users get real value from the product, not just automating on their behalf.
Creating data from unstructured sources. We're building ways to turn the information customers already have, like their inbox, into a working CRM, so they can skip the manual data entry and see value from Close faster.
One thing to know up front: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close.
A seasoned frontend engineer. React is our bread and butter, but perhaps you've worked across Vue, Svelte, or Solid. You pick the right tool for the problem rather than retreating to what you know. You've seen a variety of problems, can collaborate and self-direct.
Fluent in experimentation. You understand what data points to capture in an experiment, what a funnel looks like, and how to design a feature so it produces meaningful data — not just ship it and hope. This is the core of the role.
Experienced with B2B experiment structure. A strong bonus: you've worked in Amplitude on the implementation side, not just the technical configuration side.
Building AI-powered interfaces. You've shipped LLM-backed features for real users and have an opinion on where they're trustworthy, where they fall over, and how to make them feel reliable. You know how to design for streamed responses, uncertain states, and agent-driven UIs.
Working with AI daily. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex, and other best-in-class developer tools) and treat learning and experimentation as part of the work.
A builder first. You'd rather get the first iteration of a feature in front of fifty customers than spend three weeks fretting over a perfect PR. You ship — and you're comfortable standardizing and cleaning up after the learning lands.
Build agent-forward onboarding. An agent that teaches by doing: clicking around, highlighting, demonstrating the app while it talks to the user. You'll own the UI layer that makes an agent feel like a trainer instead of a chat window — and help find the balance between the agent doing everything and the user learning enough to make Close's workflow their own.
Turn an inbox into a CRM. Build the experience around our unstructured-data pipeline: a user connects their email, and we surface detected deals, contacts, and a full book of business. Your job is making that moment feel like magic — and making it trustworthy enough to act on.
Design experiments, not just features. Decide what to instrument, define the funnel, and structure metrics so a B2B reality (org-level conversion, user-level behavior) still yields clean answers. You'll own this in Amplitude end to end.
Work across the whole app. Growth doesn't stay in its lane — onboarding, activation, billing, import, and whatever surface the next experiment needs. The Growth team experiments touch every aspect of the product.
Move at learning speed. Fastest path to insight first, then standardize and clean up. You'll ship in weeks what elsewhere takes months, and help decide which prototypes deserve to become permanent.
Have ownership and autonomy. The team is relatively new. How Growth frontend engineering works at Close is, in part, yours to shape.
Tech you'll touch: TypeScript, React, Vite, Amplitude, CSS Modules, Storybook, Playwright, WebSockets — plus the agent stack behind Chloe.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"ABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n\n\n\nOUR STACK\n\nOur frontend is a single-page TypeScript web app built in React. We bundle with Vite and target modern browsers only. We test with Vitest, React Testing Library, Playwright, and Chromatic for visual regression. Our UI updates in near real-time using WebSockets and WebRTC, is styled via CSS modules, and is performance-tuned with route-based code splitting and skeleton UI. We've built our own design system, documented in an extensive Storybook.\n\nWe sweat the UI/UX details and work collaboratively with Product throughout the design process - from lo-fi wireframes through Figma and into code. Our frontend is built on top of our REST API and GraphQL endpoints, backed by a Python/Flask/FastAPI, MongoDB, Postgres and Elasticsearch stack running on AWS.\n\nWe love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller https://making.close.com/posts/introducting-react-custom-scroller-component, use-infinite-scroll https://making.close.com/posts/introducting-use-infinite-scroll-react-hook, use-abortable-effect https://making.close.com/posts/introducting-use-abortable-effect-react-hook, and smart-tooltip-delay https://making.close.com/posts/introducing-smart-tooltip-delay-library or insights from our day-to-day work like Under the Hood: Developing Close's AI-Powered Call Assistant https://making.close.com/posts/developing-the-call-assistant, Cutting our Lead page LCP by half https://making.close.com/posts/cutting-our-lead-page-lcp-by-half, and Highlights From a Complex Downshift.js Refactor https://making.close.com/posts/highlights-from-a-complex-downshift-js-refactor/.\n\nAI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.\n\n \n\n\nABOUT THE ROLE\n\nThe Growth team owns the surfaces that turn someone who just signed up into a paying customer who sticks around — onboarding, activation, billing and checkout. The operating mode is simple: find the fastest path to learning, ship it, then standardize and clean up. The Growth team ships in weeks what other teams might take months to do.\n\nTwo of our exciting projects right now:\n\n - Agent-forward experience. We're exploring how agents and AI can make the experience better for our customers and demonstrate the value of Close faster. Our focus is helping users get real value from the product, not just automating on their behalf.\n\n - Creating data from unstructured sources. We're building ways to turn the information customers already have, like their inbox, into a working CRM, so they can skip the manual data entry and see value from Close faster.\n\nOne thing to know up front: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close.\n\n\n\n\nYOU ARE\n\n - A seasoned frontend engineer. React is our bread and butter, but perhaps you've worked across Vue, Svelte, or Solid. You pick the right tool for the problem rather than retreating to what you know. You've seen a variety of problems, can collaborate and self-direct.\n\n - Fluent in experimentation. You understand what data points to capture in an experiment, what a funnel looks like, and how to design a feature so it produces meaningful data — not just ship it and hope. This is the core of the role.\n\n - Experienced with B2B experiment structure. A strong bonus: you've worked in Amplitude on the implementation side, not just the technical configuration side.\n\n - Building AI-powered interfaces. You've shipped LLM-backed features for real users and have an opinion on where they're trustworthy, where they fall over, and how to make them feel reliable. You know how to design for streamed responses, uncertain states, and agent-driven UIs.\n\n - Working with AI daily. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex, and other best-in-class developer tools) and treat learning and experimentation as part of the work.\n\n - A builder first. You'd rather get the first iteration of a feature in front of fifty customers than spend three weeks fretting over a perfect PR. You ship — and you're comfortable standardizing and cleaning up after the learning lands.\n\n\n\n\nYOU WILL\n\n - Build agent-forward onboarding. An agent that teaches by doing: clicking around, highlighting, demonstrating the app while it talks to the user. You'll own the UI layer that makes an agent feel like a trainer instead of a chat window — and help find the balance between the agent doing everything and the user learning enough to make Close's workflow their own.\n\n - Turn an inbox into a CRM. Build the experience around our unstructured-data pipeline: a user connects their email, and we surface detected deals, contacts, and a full book of business. Your job is making that moment feel like magic — and making it trustworthy enough to act on.\n\n - Design experiments, not just features. Decide what to instrument, define the funnel, and structure metrics so a B2B reality (org-level conversion, user-level behavior) still yields clean answers. You'll own this in Amplitude end to end.\n\n - Work across the whole app. Growth doesn't stay in its lane — onboarding, activation, billing, import, and whatever surface the next experiment needs. The Growth team experiments touch every aspect of the product.\n\n - Move at learning speed. Fastest path to insight first, then standardize and clean up. You'll ship in weeks what elsewhere takes months, and help decide which prototypes deserve to become permanent.\n\n - Have ownership and autonomy. The team is relatively new. How Growth frontend engineering works at Close is, in part, yours to shape.\n\nTech you'll touch: TypeScript, React, Vite, Amplitude, CSS Modules, Storybook, Playwright, WebSockets — plus the agent stack behind Chloe.\n\n\n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8b67d1fa-5852-4f7d-b8c2-cedc20b16da7","title":"Senior Software Engineer – Frontend/React (USA Only, 100% Remote)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"USA - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-02T22:25:19.120+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"USA","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/Close/8b67d1fa-5852-4f7d-b8c2-cedc20b16da7","applyUrl":"https://jobs.ashbyhq.com/Close/8b67d1fa-5852-4f7d-b8c2-cedc20b16da7/application","descriptionHtml":"Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
Our frontend is a single-page TypeScript web app built in React. We bundle with Vite and target modern browsers only. We test with Vitest, React Testing Library, Playwright, and Chromatic for visual regression. Our UI updates in near real-time using WebSockets and WebRTC, is styled via CSS modules, and is performance-tuned with route-based code splitting and skeleton UI. We've built our own design system, documented in an extensive Storybook.
We sweat the UI/UX details and work collaboratively with Product throughout the design process - from lo-fi wireframes through Figma and into code. Our frontend is built on top of our REST API and GraphQL endpoints, backed by a Python/Flask/FastAPI, MongoDB, Postgres and Elasticsearch stack running on AWS.
We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller, use-infinite-scroll, use-abortable-effect, and smart-tooltip-delay or insights from our day-to-day work like Under the Hood: Developing Close's AI-Powered Call Assistant, Cutting our Lead page LCP by half, and Highlights From a Complex Downshift.js Refactor.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
When you apply, you’ll have an opportunity to highlight the team that appeals to you the most. We’ll do our best to honor this preference, but we'll also be evaluating skillset fit and the needs of the business.
One thing to know up front: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close - this team is where you’ll start, but over time you’ll likely have the opportunity to work on many different projects.
The work splits roughly like this. Pick the team that excites you most:
Agents. Build the UI that puts AI in the hands of Close customers. This means the creation and configuration experiences for Close's growing family of agents, the conversational interface through which users ask questions and get answers in plain language, and the observability surfaces that let customers see what their agents are doing and why. The design challenges here are genuinely new: you'll be figuring out how AI capabilities should surface in the product.
Communications. Own the UI for one of the most real-time, high-stakes surfaces in Close: calls. You'll build in-call experiences that run on WebRTC and WebSockets, live transcript and coaching views where latency visibly matters, power dialing flows built for reps making hundreds of calls a week, and the email, SMS, and scheduling surfaces that keep async outreach moving.
CRM. Build the core surfaces that salespeople and agents both depend on: lead pages, pipeline views, smart search, activity feeds. You'll make these interactions fast and delightful for humans navigating familiar patterns, while also building the AI-powered features that are making the CRM smarter.
Growth. Own the surfaces that turn someone who just signed up into a paying customer who sticks around. That means onboarding flows, activation moments, billing and checkout UI, and the import experience - the first things new users touch. You'll work in a hypothesis-driven, experiment-first environment: ship fast, measure the impact on conversion and activation, and iterate. If you like knowing whether your work moved the needle, this is the team for it.
A seasoned frontend engineer. React is our bread and butter, but perhaps you've worked across Vue, Svelte, or Solid. You pick the right tool for the problem rather than retreating to what you know. You've seen a variety of problems, can collaborate and self-direct.
Building AI-powered interfaces. You've shipped LLM-backed features for real users and have a POV on where they're trustworthy, where they fall over, and how to make them feel reliable when customers bet their workflow on the output. You know how to design for streamed responses, uncertain states, and agent-driven UIs.
Working with AI daily. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex, and other best-in-class developer tools) and treat learning and experimentation as part of the work.
A builder first. You'd rather get the first iteration of a feature in front of fifty customers than spend three weeks fretting over a perfect PR. You ship.
Opinionated about UI craft and component design. You've built reusable systems that other engineers loved using, and you think about who's on the other end — sales reps in the middle of a call, power users who live in the keyboard, and customers who just need it to work.
Battle-tested. You've debugged performance regressions in production, owned a component library everyone else relied on, or shipped a high-stakes release where the UX had to be right under real customer pressure.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"ABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n\n\n\nOUR STACK\n\nOur frontend is a single-page TypeScript web app built in React. We bundle with Vite and target modern browsers only. We test with Vitest, React Testing Library, Playwright, and Chromatic for visual regression. Our UI updates in near real-time using WebSockets and WebRTC, is styled via CSS modules, and is performance-tuned with route-based code splitting and skeleton UI. We've built our own design system, documented in an extensive Storybook.\n\nWe sweat the UI/UX details and work collaboratively with Product throughout the design process - from lo-fi wireframes through Figma and into code. Our frontend is built on top of our REST API and GraphQL endpoints, backed by a Python/Flask/FastAPI, MongoDB, Postgres and Elasticsearch stack running on AWS.\n\nWe love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller https://making.close.com/posts/introducting-react-custom-scroller-component, use-infinite-scroll https://making.close.com/posts/introducting-use-infinite-scroll-react-hook, use-abortable-effect https://making.close.com/posts/introducting-use-abortable-effect-react-hook, and smart-tooltip-delay https://making.close.com/posts/introducing-smart-tooltip-delay-library or insights from our day-to-day work like Under the Hood: Developing Close's AI-Powered Call Assistant https://making.close.com/posts/developing-the-call-assistant, Cutting our Lead page LCP by half https://making.close.com/posts/cutting-our-lead-page-lcp-by-half, and Highlights From a Complex Downshift.js Refactor https://making.close.com/posts/highlights-from-a-complex-downshift-js-refactor/.\n\nAI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.\n\n\n\n\nOUR TEAMS\n\nWhen you apply, you’ll have an opportunity to highlight the team that appeals to you the most. We’ll do our best to honor this preference, but we'll also be evaluating skillset fit and the needs of the business.\n\nOne thing to know up front: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close - this team is where you’ll start, but over time you’ll likely have the opportunity to work on many different projects.\n\nThe work splits roughly like this. Pick the team that excites you most:\n\n - Agents. Build the UI that puts AI in the hands of Close customers. This means the creation and configuration experiences for Close's growing family of agents, the conversational interface through which users ask questions and get answers in plain language, and the observability surfaces that let customers see what their agents are doing and why. The design challenges here are genuinely new: you'll be figuring out how AI capabilities should surface in the product.\n\n - Communications. Own the UI for one of the most real-time, high-stakes surfaces in Close: calls. You'll build in-call experiences that run on WebRTC and WebSockets, live transcript and coaching views where latency visibly matters, power dialing flows built for reps making hundreds of calls a week, and the email, SMS, and scheduling surfaces that keep async outreach moving.\n\n - CRM. Build the core surfaces that salespeople and agents both depend on: lead pages, pipeline views, smart search, activity feeds. You'll make these interactions fast and delightful for humans navigating familiar patterns, while also building the AI-powered features that are making the CRM smarter.\n\n - Growth. Own the surfaces that turn someone who just signed up into a paying customer who sticks around. That means onboarding flows, activation moments, billing and checkout UI, and the import experience - the first things new users touch. You'll work in a hypothesis-driven, experiment-first environment: ship fast, measure the impact on conversion and activation, and iterate. If you like knowing whether your work moved the needle, this is the team for it.\n\n\n\n\nYOU ARE\n\n - A seasoned frontend engineer. React is our bread and butter, but perhaps you've worked across Vue, Svelte, or Solid. You pick the right tool for the problem rather than retreating to what you know. You've seen a variety of problems, can collaborate and self-direct.\n\n - Building AI-powered interfaces. You've shipped LLM-backed features for real users and have a POV on where they're trustworthy, where they fall over, and how to make them feel reliable when customers bet their workflow on the output. You know how to design for streamed responses, uncertain states, and agent-driven UIs.\n\n - Working with AI daily. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex, and other best-in-class developer tools) and treat learning and experimentation as part of the work.\n\n - A builder first. You'd rather get the first iteration of a feature in front of fifty customers than spend three weeks fretting over a perfect PR. You ship.\n\n - Opinionated about UI craft and component design. You've built reusable systems that other engineers loved using, and you think about who's on the other end — sales reps in the middle of a call, power users who live in the keyboard, and customers who just need it to work.\n\n - Battle-tested. You've debugged performance regressions in production, owned a component library everyone else relied on, or shipped a high-stakes release where the UX had to be right under real customer pressure.\n\n\n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6d680d21-e779-4b3d-9771-23eb04d65f81","title":"Senior Software Engineer – Marketing (USA Only, 100% Remote)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"USA - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T17:38:46.141+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"USA","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/Close/6d680d21-e779-4b3d-9771-23eb04d65f81","applyUrl":"https://jobs.ashbyhq.com/Close/6d680d21-e779-4b3d-9771-23eb04d65f81/application","descriptionHtml":"💫 This job description was written by a person
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
One of our values is “Build a house you want to live in.” In this metaphor, Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Software Engineer, Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering.
A tried-and-true marketing website engineer. You’ve been building beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you.
Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io.
Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to parter with Marketing and Growth to move these numbers.
Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling.
Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste.
Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle.
Build and continuously improve a world-class marketing website. We want close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality.
Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents.
Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve.
Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems.
Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents.
Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"💫 This job description was written by a person\n\n\n\n\nABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n\n\n\nABOUT THE ROLE\n\nOne of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Software Engineer, Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering.\n\n\n\n\nYOU ARE\n\n - A tried-and-true marketing website engineer. You’ve been building beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you.\n\n - Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io.\n\n - Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to parter with Marketing and Growth to move these numbers.\n\n - Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling.\n\n - Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste.\n\n - Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle.\n\n\n\n\nYOU WILL\n\n - Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality.\n\n - Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents.\n\n - Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve.\n\n - Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems.\n\n - Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents.\n\n - Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person.\n\n\n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n \n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.\n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!\n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n \n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1022d31e-238a-4236-a44d-9d59c94f1ccd","title":"Senior Backend Engineer - CRM (USA Only, 100% Remote)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"USA - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T18:04:14.597+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"USA","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/Close/1022d31e-238a-4236-a44d-9d59c94f1ccd","applyUrl":"https://jobs.ashbyhq.com/Close/1022d31e-238a-4236-a44d-9d59c94f1ccd/application","descriptionHtml":"Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
Our backend tech stack consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools.
We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark, TaskTiger, LimitLion and ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
The CRM team owns everything that Close’s customers touch all day, every day: leads, contacts, opportunities, tasks, activities, custom objects, and search. Each time a call is logged, an email is threaded, a meeting is summarized, it lands on the record this team owns, and every agent we ship starts there.
Today, this team is making big moves towards the next iteration of Close's core data model, our largest engineering effort currently underway. We're reopening assumptions made a decade ago and asking what a modern CRM's data model should look like — one that makes Close flexible for our small, scaling business customers. This is a long series of migrations and rearchitecture projects. If you like greenfield and you like hairy, this is both: help design the next version of Close, and untangle the current one.
One thing to know: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close — this team is where you'd start, but over time you'll likely have the opportunity to work on many different projects.
A seasoned engineer. Python is our backbone, but perhaps you've worked across Go, Rust, or TypeScript. You pick the right tool for the workload rather than retreating to what you know.
Architecturally minded. This is the thing we care about most. You've designed systems others built on, planned a migration that couldn't take the product down, and know how to sequence a rearchitecture into pieces that ship independently.
Drawn to data model and retrieval problems. Schemas, relationships, normalization, query design, type systems. The plumbing decides whether a CRM feels fast and we pride ourselves on being fast.
Experienced in search — this is a serious bonus. Elasticsearch especially, and anything adjacent: Lucene internals, query planning, relevance, indexing at scale, building or operating a search engine.
AI-native in production. You've shipped meaningful LLM-backed or agentic features to real users, and you have a POV on where AI earns its place in a CRM workflow and where a structured system wins.
Working with AI in your day-to-day. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund best-in-class developer tools and treat experimentation as part of the work.
Battle-tested. You've debugged incidents where latency budgets didn't hold, owned a system everyone else relied on, or carried a pager for something with real customer impact.
A builder first. You'd rather get a sloppy v1 in front of fifty customers than spend three weeks on abstractions. You ship.
Rearchitect the core CRM data model. Rework how leads, contacts, opportunities, and custom objects relate to each other so each of our customers can represent their business the way it operates.
Make Close usable by agents. The Agents team builds the MCP foundation; we build the tools and endpoints on top of it that expose the CRM's data and actions. The hard part is search: any MCP-compatible harness should be able to traverse, filter, and reason over a customer's CRM without learning our private query language first.
Ship AI-native CRM features. This team built agentic enrichment: instead of paying a third-party data provider, an agent goes and researches whatever field you need, in bulk or automatically inside a workflow. There's a lot more of this ahead, including AI-powered data cleaning and richer AI search.
Keep the hot paths fast. Finding a lead, updating a deal, scanning a pipeline, running a bulk action. Salespeople do these hundreds of times a week and no amount of clever architecture matters if they're slow.
Tech you'll touch: Python, Flask, FastAPI, MongoDB, Elasticsearch, PostgreSQL, Redis, TaskTiger, MCP — plus whichever LLM ships next.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"ABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n \n\n\nOUR STACK\n\nOur backend tech stack consists primarily of Python Flask web apps with our TaskTiger https://github.com/closeio/tasktiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API https://developer.close.com/ that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. \n\nWe love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.\n\nAI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting. \n\n\n\nABOUT THE ROLE\n\nThe CRM team owns everything that Close’s customers touch all day, every day: leads, contacts, opportunities, tasks, activities, custom objects, and search. Each time a call is logged, an email is threaded, a meeting is summarized, it lands on the record this team owns, and every agent we ship starts there.\n\nToday, this team is making big moves towards the next iteration of Close's core data model, our largest engineering effort currently underway. We're reopening assumptions made a decade ago and asking what a modern CRM's data model should look like — one that makes Close flexible for our small, scaling business customers. This is a long series of migrations and rearchitecture projects. If you like greenfield and you like hairy, this is both: help design the next version of Close, and untangle the current one.\n\nOne thing to know: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close — this team is where you'd start, but over time you'll likely have the opportunity to work on many different projects.\n\n\n\n\nYOU ARE\n\n - A seasoned engineer. Python is our backbone, but perhaps you've worked across Go, Rust, or TypeScript. You pick the right tool for the workload rather than retreating to what you know.\n\n - Architecturally minded. This is the thing we care about most. You've designed systems others built on, planned a migration that couldn't take the product down, and know how to sequence a rearchitecture into pieces that ship independently.\n\n - Drawn to data model and retrieval problems. Schemas, relationships, normalization, query design, type systems. The plumbing decides whether a CRM feels fast and we pride ourselves on being fast.\n\n - Experienced in search — this is a serious bonus. Elasticsearch especially, and anything adjacent: Lucene internals, query planning, relevance, indexing at scale, building or operating a search engine.\n\n - AI-native in production. You've shipped meaningful LLM-backed or agentic features to real users, and you have a POV on where AI earns its place in a CRM workflow and where a structured system wins.\n\n - Working with AI in your day-to-day. You use AI tools in your own workflow to ship faster, write tighter code, and reason about unfamiliar parts of the codebase. We fund best-in-class developer tools and treat experimentation as part of the work.\n\n - Battle-tested. You've debugged incidents where latency budgets didn't hold, owned a system everyone else relied on, or carried a pager for something with real customer impact.\n\n - A builder first. You'd rather get a sloppy v1 in front of fifty customers than spend three weeks on abstractions. You ship.\n\n\n\n\nYOU WILL\n\n - Rearchitect the core CRM data model. Rework how leads, contacts, opportunities, and custom objects relate to each other so each of our customers can represent their business the way it operates.\n\n - Make Close usable by agents. The Agents team builds the MCP foundation; we build the tools and endpoints on top of it that expose the CRM's data and actions. The hard part is search: any MCP-compatible harness should be able to traverse, filter, and reason over a customer's CRM without learning our private query language first.\n\n - Ship AI-native CRM features. This team built agentic enrichment: instead of paying a third-party data provider, an agent goes and researches whatever field you need, in bulk or automatically inside a workflow. There's a lot more of this ahead, including AI-powered data cleaning and richer AI search.\n\n - Keep the hot paths fast. Finding a lead, updating a deal, scanning a pipeline, running a bulk action. Salespeople do these hundreds of times a week and no amount of clever architecture matters if they're slow.\n\n\n\nTech you'll touch: Python, Flask, FastAPI, MongoDB, Elasticsearch, PostgreSQL, Redis, TaskTiger, MCP — plus whichever LLM ships next.\n\n \n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":"$140K – $210K","scrapeableCompensationSalarySummary":"$140K - $210K","compensationTiers":[{"id":"e30c8c3a-a41e-4e8d-8d79-a2d058585ea3","tierSummary":"Our compensation ranges and final offers are determined by a number of factors, including level, experience, and geographic location. $140K – $210K","title":"USA Based","additionalInformation":null,"components":[{"id":"f73aafc1-66e3-48f5-a6e4-f7876edf833f","summary":"Our compensation ranges and final offers are determined by a number of factors, including level, experience, and geographic location. $140K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000}]}},{"id":"5bf4629b-d2ee-4129-980f-e31b96185c9c","title":"Senior Backend Engineer - Backend Platform (USA Only, 100% Remote)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"USA - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T17:59:56.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"USA","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/Close/5bf4629b-d2ee-4129-980f-e31b96185c9c","applyUrl":"https://jobs.ashbyhq.com/Close/5bf4629b-d2ee-4129-980f-e31b96185c9c/application","descriptionHtml":"Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
Our backend tech stack consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools.
We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark, TaskTiger, LimitLion and ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
Close runs on Python: Flask web apps, TaskTiger, billions of MongoDB documents, a public REST API that customers and external agents both build on. Four product teams ship features on top of that every week. Backend Platforms owns the foundation underneath it all.
As an Engineer on our Backend Platforms team, you’re building for other engineers. When a product team adds a new API endpoint, most of what they write isn't their feature — it's wiring: authentication, permissions, rate limiting, the shape the endpoint has to take so it looks like every other endpoint when you squint. Multiply that across telemetry, eventing, database migrations, authorization, and local development, and you get the problem this team exists to solve: make the paved road faster to walk than the trail.
The other half of the team's mandate is the AI development platform. We've built DevDawg, cloud-based development environments preconfigured for our entire application stack and our engineering practices, and Spice, our extension layer on top of a coding agent that runs internal review workflows and root cause analysis. Spice is hooked into GitHub and can already approve mergeable pull requests on its own for simple changes. This team is responsible for expanding what it can safely handle.
This is a new team. You would be one of the first hires, and you'd have unusual influence over what the team owns and how it operates.
One thing to know: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close — this team is where you'd start, but over time you'll likely have the opportunity to work on many different projects.
This role is open at the Senior and Staff levels. You don't need to pick one when you apply: we'll calibrate together during the process.
A seasoned Python engineer. Python is our backbone and it matters in this role more than on other teams at Close. Architectural patterns don't port cleanly between languages, and you'll be setting the patterns. Go, Rust, or TypeScript alongside it is welcome.
Drawn to meta-problems. This team doesn't ship features to customers; it changes how features get built.
AI-native in production. You've shipped meaningful LLM-backed or agentic work to real users. For a team building AI tooling that other engineers depend on, this is foundational to the role.
Working with AI in your day-to-day. You use coding agents in your own workflow and have a real POV on where they help and where they get in the way. On this team, your POV becomes the product. We fund best-in-class developer tools and treat experimentation as part of the work.
Fluent in observability and production practice. Telemetry, metrics, tracing, alerting, Sentry ownership, what production-ready actually means. You've been the person who made a system legible when it broke.
Opinionated about API design. You've shipped internet-facing APIs and you think about who's on the other end — apps, agents, humans reading docs — and what each needs.
Battle-tested. You've debugged incidents where latency budgets didn't hold, owned a system everyone else relied on, or carried a pager for something with real customer impact.
A builder first. You'd rather get a rough v1 in front of five engineers than spend three weeks on abstractions.
Energized by internal customers. Your users are a Slack DM away. You'll talk to them directly instead of through a PM, and you'll use most of what you build yourself.
Expand DevDawg and Spice. Cloud development environments for our full stack, paired with automated review and root-cause tooling that can approve real pull requests. Making that safe enough to cover more of our review surface is one of the team's biggest projects.
Build the paved roads for our API layer. REST blueprints, GraphQL schema, OpenAPI, realtime, and the auth and permission plumbing that every endpoint needs. Consistent patterns are what make shared utilities possible.
Modernize the backend framework layer. Web and async compute frameworks, performance, and migration paths (Flask → FastAPI, among others) — with clear defaults, examples, and migrations teams can adopt without asking permission.
Own how we see production. Observability, metrics, alerting, and the readiness bar teams meet before shipping. When the same issues keep showing up in incident reviews, you make sure the underlying cause gets owned rather than re-triaged.
Ship shared backend services and primitives. Eventing patterns and the event log, database-change safety and migration guardrails, delegated access and auditability, the internal admin framework and support-facing APIs.
Set the guardrails for coding agents in our backend. Static analysis, linting, hooks, test harnesses — the constraints that make agent-written code safe to merge at volume.
Partner across the org. Infrastructure owns the substrate (AWS, Kubernetes, datastores); you own the application layer on top.
Tech you'll touch: Python, Flask, FastAPI, GraphQL, TaskTiger, Rust, Typescript, Kafka, Redis, MongoDB, PostgreSQL, Elasticsearch, Docker, Kubernetes, GitHub Actions — plus whatever coding agent ships next.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"ABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n \n\n\nOUR STACK\n\nOur backend tech stack consists primarily of Python Flask web apps with our TaskTiger https://github.com/closeio/tasktiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API https://developer.close.com/ that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. \n\nWe love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.\n\nAI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting. \n\n\n\nABOUT THE ROLE\n\nClose runs on Python: Flask web apps, TaskTiger, billions of MongoDB documents, a public REST API that customers and external agents both build on. Four product teams ship features on top of that every week. Backend Platforms owns the foundation underneath it all.\n\nAs an Engineer on our Backend Platforms team, you’re building for other engineers. When a product team adds a new API endpoint, most of what they write isn't their feature — it's wiring: authentication, permissions, rate limiting, the shape the endpoint has to take so it looks like every other endpoint when you squint. Multiply that across telemetry, eventing, database migrations, authorization, and local development, and you get the problem this team exists to solve: make the paved road faster to walk than the trail.\n\nThe other half of the team's mandate is the AI development platform. We've built DevDawg, cloud-based development environments preconfigured for our entire application stack and our engineering practices, and Spice, our extension layer on top of a coding agent that runs internal review workflows and root cause analysis. Spice is hooked into GitHub and can already approve mergeable pull requests on its own for simple changes. This team is responsible for expanding what it can safely handle.\n\nThis is a new team. You would be one of the first hires, and you'd have unusual influence over what the team owns and how it operates.\n\nOne thing to know: we do move people between teams as the work shifts. Most engineers here end up on more than one team over their time at Close — this team is where you'd start, but over time you'll likely have the opportunity to work on many different projects.\n\nThis role is open at the Senior and Staff levels. You don't need to pick one when you apply: we'll calibrate together during the process.\n\n\n\n\nYOU ARE\n\n - A seasoned Python engineer. Python is our backbone and it matters in this role more than on other teams at Close. Architectural patterns don't port cleanly between languages, and you'll be setting the patterns. Go, Rust, or TypeScript alongside it is welcome.\n\n - Drawn to meta-problems. This team doesn't ship features to customers; it changes how features get built.\n\n - AI-native in production. You've shipped meaningful LLM-backed or agentic work to real users. For a team building AI tooling that other engineers depend on, this is foundational to the role.\n\n - Working with AI in your day-to-day. You use coding agents in your own workflow and have a real POV on where they help and where they get in the way. On this team, your POV becomes the product. We fund best-in-class developer tools and treat experimentation as part of the work.\n\n - Fluent in observability and production practice. Telemetry, metrics, tracing, alerting, Sentry ownership, what production-ready actually means. You've been the person who made a system legible when it broke.\n\n - Opinionated about API design. You've shipped internet-facing APIs and you think about who's on the other end — apps, agents, humans reading docs — and what each needs.\n\n - Battle-tested. You've debugged incidents where latency budgets didn't hold, owned a system everyone else relied on, or carried a pager for something with real customer impact.\n\n - A builder first. You'd rather get a rough v1 in front of five engineers than spend three weeks on abstractions.\n\n - Energized by internal customers. Your users are a Slack DM away. You'll talk to them directly instead of through a PM, and you'll use most of what you build yourself.\n\n\nYOU WILL\n\n - Expand DevDawg and Spice. Cloud development environments for our full stack, paired with automated review and root-cause tooling that can approve real pull requests. Making that safe enough to cover more of our review surface is one of the team's biggest projects.\n\n - Build the paved roads for our API layer. REST blueprints, GraphQL schema, OpenAPI, realtime, and the auth and permission plumbing that every endpoint needs. Consistent patterns are what make shared utilities possible.\n\n - Modernize the backend framework layer. Web and async compute frameworks, performance, and migration paths (Flask → FastAPI, among others) — with clear defaults, examples, and migrations teams can adopt without asking permission.\n\n - Own how we see production. Observability, metrics, alerting, and the readiness bar teams meet before shipping. When the same issues keep showing up in incident reviews, you make sure the underlying cause gets owned rather than re-triaged.\n\n - Ship shared backend services and primitives. Eventing patterns and the event log, database-change safety and migration guardrails, delegated access and auditability, the internal admin framework and support-facing APIs.\n\n - Set the guardrails for coding agents in our backend. Static analysis, linting, hooks, test harnesses — the constraints that make agent-written code safe to merge at volume.\n\n - Partner across the org. Infrastructure owns the substrate (AWS, Kubernetes, datastores); you own the application layer on top.\n\nTech you'll touch: Python, Flask, FastAPI, GraphQL, TaskTiger, Rust, Typescript, Kafka, Redis, MongoDB, PostgreSQL, Elasticsearch, Docker, Kubernetes, GitHub Actions — plus whatever coding agent ships next.\n\n\n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":"$140K – $210K","scrapeableCompensationSalarySummary":"$140K - $210K","compensationTiers":[{"id":"e30c8c3a-a41e-4e8d-8d79-a2d058585ea3","tierSummary":"Our compensation ranges and final offers are determined by a number of factors, including level, experience, and geographic location. $140K – $210K","title":"USA Based","additionalInformation":null,"components":[{"id":"f73aafc1-66e3-48f5-a6e4-f7876edf833f","summary":"Our compensation ranges and final offers are determined by a number of factors, including level, experience, and geographic location. $140K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000}]}},{"id":"26b8da1b-702b-4e8e-a485-7b1ba79203fd","title":"Staff GTM Analyst (USA Only, 100% Remote)","department":"Data","team":"Data","employmentType":"FullTime","location":"USA - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T15:03:49.943+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"USA","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/Close/26b8da1b-702b-4e8e-a485-7b1ba79203fd","applyUrl":"https://jobs.ashbyhq.com/Close/26b8da1b-702b-4e8e-a485-7b1ba79203fd/application","descriptionHtml":"💫 This job description was written by a person
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
Our GTM org has a lot of questions. Most of the questions we care about can’t be answered by spinning up a cute dashboard. Is branded search creating new customers or capturing demand that already existed? Did the homepage redesign improve conversion, or did our traffic mix change? If we’ve got some wild ideas for our next bet, where should the money go?
These kinds of big-picture questions require someone who can interrogate the metric, trace it through the warehouse, understand the business context, and turn it into action. This person will be our first Staff GTM Analyst. You’ll work alongside GTM leadership to make consequential decisions while still staying hands-on in the nitty gritty of all the data.
The best part: the way we answer these questions is changing. Effective SQL is just a few tokens away, dashboards can be Claude-ed in minutes, and teammates increasingly expect to find their own answers. You’ll build the semantic layers, context, and guardrails that make self-service possible, even trustworthy, then determine where an analyst’s expertise is indispensable.
An experienced analyst. You have roughly 8 years of hands-on, highly technical analytics experience. Most importantly: you’re backed by the pattern recognition that comes with having seen all sorts of hairy problems. You’re at the point in your career where you can take an ambiguous business question, dive head-first into the data, turn your findings into a decision, and bring everyone else along with you.
A bridge between the technical and the business. You can build a model in dbt, work directly in Snowflake, and translate it into something actionable. You’ll partner closely with our Lead Analytics Engineer but you need to be willing and able to dive in and self-serve.
Fluent in the quirks of GTM data. Attribution, channel definitions, UTMs, bots and broken tracking are known quantities. You don’t need to have been a dedicated GTM Analyst, but you should certainly know your way around this part of the business.
Pushing the boundary of what AI means for analytics. AI is writing your first-draft SQL, analysis, and reporting and you’ve shifted that energy to bringing analysis into the future: building the semantic layers, context, and guardrails that let the team self-serve trustworthy answers.
A trusted cross-functional leader. Teammates across functions and levels listen to you. You immerse yourself in the context of their needs and bridge gaps in understanding.
Fiercely independent and accountable. You welcome a vague ask with aplomb. You’ll scope the problem, find the dependencies, bring in the right people, and drive the work through the analysis, recommendation…all the way to a fix.
More concerned with impact than output. A polished dashboard is useful only when it changes what we do. You prioritize the questions that can materially improve acquisition, conversion, retention, and revenue.
Make our GTM data trustworthy. You’ll define metrics, model the funnel from first touch through paid conversion, and reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and our ad platforms.
Explain what we’re seeing. Why are trials up while paid conversion isn’t? Why are Snowflake and Amplitude disagreeing? Which channel is driving volume but producing low-quality customers? You’ll dig into the data until we understand what changed and why.
Help decide what to do next. Are we on track to hit our goals? What would another investment in paid media produce? You’ll forecast, model the tradeoffs, and empower leadership to make the best possible decision.
Own the outcome. Whether you uncover something small like broken campaign tracking or you’re focused on moving a major business metric, you’ll bring in the right people and shepherd the team to the data-driven outcome.
Define the next era of Data at Close. You’ll help us move from a queue of reactive requests to a system where an agent spots changes, assembles the context, and gets the right insight to the right person at the right time.
Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
","descriptionPlain":"💫 This job description was written by a person\n\n \n\n\nABOUT US\n\nSince 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.\n\nWe're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.\n\n\n\n\nABOUT THE ROLE\n\nOur GTM org has a lot of questions. Most of the questions we care about can’t be answered by spinning up a cute dashboard. Is branded search creating new customers or capturing demand that already existed? Did the homepage redesign improve conversion, or did our traffic mix change? If we’ve got some wild ideas for our next bet, where should the money go?\n\nThese kinds of big-picture questions require someone who can interrogate the metric, trace it through the warehouse, understand the business context, and turn it into action. This person will be our first Staff GTM Analyst. You’ll work alongside GTM leadership to make consequential decisions while still staying hands-on in the nitty gritty of all the data.\n\nThe best part: the way we answer these questions is changing. Effective SQL is just a few tokens away, dashboards can be Claude-ed in minutes, and teammates increasingly expect to find their own answers. You’ll build the semantic layers, context, and guardrails that make self-service possible, even trustworthy, then determine where an analyst’s expertise is indispensable.\n\n\n\n\nYOU ARE\n\n - An experienced analyst. You have roughly 8 years of hands-on, highly technical analytics experience. Most importantly: you’re backed by the pattern recognition that comes with having seen all sorts of hairy problems. You’re at the point in your career where you can take an ambiguous business question, dive head-first into the data, turn your findings into a decision, and bring everyone else along with you.\n\n - A bridge between the technical and the business. You can build a model in dbt, work directly in Snowflake, and translate it into something actionable. You’ll partner closely with our Lead Analytics Engineer but you need to be willing and able to dive in and self-serve.\n\n - Fluent in the quirks of GTM data. Attribution, channel definitions, UTMs, bots and broken tracking are known quantities. You don’t need to have been a dedicated GTM Analyst, but you should certainly know your way around this part of the business.\n\n - Pushing the boundary of what AI means for analytics. AI is writing your first-draft SQL, analysis, and reporting and you’ve shifted that energy to bringing analysis into the future: building the semantic layers, context, and guardrails that let the team self-serve trustworthy answers.\n\n - A trusted cross-functional leader. Teammates across functions and levels listen to you. You immerse yourself in the context of their needs and bridge gaps in understanding.\n\n - Fiercely independent and accountable. You welcome a vague ask with aplomb. You’ll scope the problem, find the dependencies, bring in the right people, and drive the work through the analysis, recommendation…all the way to a fix.\n\n - More concerned with impact than output. A polished dashboard is useful only when it changes what we do. You prioritize the questions that can materially improve acquisition, conversion, retention, and revenue.\n\n\nYOU WILL\n\n - Make our GTM data trustworthy. You’ll define metrics, model the funnel from first touch through paid conversion, and reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and our ad platforms.\n\n - Explain what we’re seeing. Why are trials up while paid conversion isn’t? Why are Snowflake and Amplitude disagreeing? Which channel is driving volume but producing low-quality customers? You’ll dig into the data until we understand what changed and why.\n\n - Help decide what to do next. Are we on track to hit our goals? What would another investment in paid media produce? You’ll forecast, model the tradeoffs, and empower leadership to make the best possible decision.\n\n - Own the outcome. Whether you uncover something small like broken campaign tracking or you’re focused on moving a major business metric, you’ll bring in the right people and shepherd the team to the data-driven outcome.\n\n - Define the next era of Data at Close. You’ll help us move from a queue of reactive requests to a system where an agent spots changes, assembles the context, and gets the right insight to the right person at the right time.\n\n\n\n\nBENEFITS\n\n - Compensation: Competitive pay plus an organization-wide goal-based bonus\n\n - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.\n\n - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay\n\n - Parental Leave: Paid leave for primary and secondary caregivers\n\n - Sabbatical: A 1-month paid sabbatical every 5 years with the team\n\n - Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability\n\n - 401k (US residents): We match your contributions up to 6%, vested immediately\n\n\n\n\nOUR VALUES\n\nBuild a house you want to live in - Examine long-term thinking and action\n\nNo BS - Practice transparency and honesty, especially when it’s hard\n\nInvest in each other - Build successful relationships with your coworkers and customers\n\nDiscipline equals freedom - Keep your word to yourself and others\n\nStrive for greatness - Constantly challenge yourself and others\n\n\n\n\nLEARN MORE\n\nListen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint. \n\nWatch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! \n\nExplore our product. Check out a demo https://www.close.com/demo-site!\n\n\n\n\nOUR HIRING PROCESS\n\nWe ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.\n\nWe use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.\n\nRegardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.\n\nIf you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}