Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Lightfield's AI/ML team builds the experiences at the core of our product, developing new applications to wow our customers.
Today, the team is focused on building a powerful, domain-specific AI that outperforms generic LLMs.
We’re inspired by the challenge of creating innovative new AI products for people doing serious work, and we’re looking to grow our AI/ML team to meet that challenge.
Create and ship magical, highly-differentiated AI experiences that sales teams are eager to use
Craft Lightfield's AI/ML strategy in tight collaboration with founders and execs
Identify user needs that are well suited for AI/ML solutions, frame the problems, and collaborate with product leaders on solutions
Prototype innovative, LLM-powered experiences, and drive their development into robust product features
Help build a world class AI/ML engineering team by recruiting and mentoring teammates
You have a BS or MS degree in CS, AI, or applied math
You have 7+ years of experience building AI/ML based products in NLP domains
You have a strong understanding of deep learning AI/ML frameworks or cloud services
You have hands-on ML Ops experience
Experience leading AI/ML product initiatives
Publications in applied AI/ML scientific journals
Experience navigating open source/vendor solutions in LLM ops space (LangChain, Llama, Pinecone, etc)
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We’re looking for an experienced, creative, and versatile engineer who is eager to tackle the challenge of architecting, building, and scaling the core infrastructure and systems powering Lightfield's AI-driven CRM.
At Lightfield, engineers take ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what’s possible in applied AI and data systems. You’ll play a critical role in designing and building the data models and infrastructure that support a next-generation CRM, ensuring our system is performant, scalable, and resilient.
Build and maintain full-stack systems, end-to-end, ensuring reliability, scalability, and performance.
Architect and scale the data infrastructure and backend services that power Lightfield AI-driven CRM.
Design and optimize data models to support CRM workflows, customer interactions, and AI-driven insights.
Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement.
Mentor teammates, participate in code reviews, and help shape engineering culture and practices.
Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing.
7+ years of experience in software development, with a strong background in infrastructure, data modeling, and backend systems.
Deep experience building scalable, high-performance data infrastructure that can support complex customer workflows and large-scale data processing.
Strong understanding of database design, indexing strategies, and query optimization, especially in PostgreSQL or similar relational databases.
You’re excited about Large Language Models (LLMs) and the opportunity to build systems that support and leverage them.
You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and PostgreSQL.
Strong fundamentals in software engineering, with a degree in Computer Science or a related field.
Thrives in ambiguity, able to independently drive projects and deliver results in a fast-moving environment.
Clear communicator, capable of articulating technical decisions to both technical and non-technical stakeholders.
Passionate about building products customers love, ensuring our CRM is intuitive, intelligent, and indispensable.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We’re looking for a driven, creative engineer who is excited about the challenge of leveraging LLMs to build exceptionally innovative product experiences.
You’ll join us at the frontier of AI product development, developing industry-leading approaches to solve important customer problems.
Engineers at Lightfield own and drive projects from inception to impact, working with teammates of all functions along the way.
You’ll also push our company’s overall product and technical vision as we learn from each project and continue to scale.
Collaborate with product leaders to identify customer problems, scope requirements, and implement LLM-powered solutions.
Apply LLMs as reasoning engines to build domain-specific AI assistants.
Create and enhance prompts, applying techniques like few-shot learning and chain-of-thought.
Develop and optimize end-to-end RAG pipelines and agent architectures to leverage public and proprietary data.
Improve end-to-end AI agent quality (e.g. relevance, fidelity, latency) via empirical evaluation and iteration.
Build and enhance systems and tools that enable high-velocity experimentation (e.g. LLM-powered automated evaluation) and customized product experiences.
Stay at the forefront of AI research and incorporate state-of-the-art techniques.
Shape technical direction and best practices for AI application development at Lightfield.
Help build a world-class engineering team by recruiting and mentoring teammates.
You have 7+ years experience and the ability to ramp up quickly on a tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and Aurora PostgreSQL.
You have explored working with LLMs, either through professional projects or personal experimentation.
You have a degree in Computer Science or a related field, with a strong foundation in software engineering principles.
You are familiar with AI and ML concepts (e.g. training, evaluation techniques).
You are passionate about keeping up with and exploring the latest advancements in LLMs and LLMOps (including open source solutions).
You are excited to develop new best practices in an emerging domain.
You can drive a project with an ambiguous problem independently.
You enjoy strategically balancing ambitious vision with frequent delivery of user value.
You are able to clearly communicate your reasoning and decisions to your teammates (technical and nontechnical) at an appropriate altitude of detail.
You are energized by building software experiences customers will use directly and depend on to do their jobs successfully.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We’re looking for an experienced engineer who is product-minded, eager to tackle the challenge of building highly scalable, performant, and reliable features and systems that deliver exceptionally innovative AI product experiences.
At Lightfield, engineers take end-to-end ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what’s possible in applied AI systems development. You’ll work alongside a talented team to deliver industry-leading solutions and play a key role in shaping Lightfield’s product and technical vision.
Collaborate with product leaders to define strategic initiatives, identify critical customer problems, and drive requirements into technical execution.
Build and maintain complex full-stack product features and systems, end-to-end, ensuring reliability, scalability, and performance.
Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement.
Lead technical design discussions, mentor teammates at multiple levels, conduct thorough code reviews, and help set engineering best practices and standards.
Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing.
7+ years of experience in software development, with a strong background in both front-end and back-end technologies.
Experience building large-scale, high-performance, and mission-critical systems that support complex customer workflows and large-scale data processing.
You’re excited about Large Language Models (LLMs) and the opportunity to build systems that support and leverage them.
You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and PostgreSQL.
Proven ability to design, architect, and scale distributed systems in production environments.
Strong fundamentals in software engineering, with a degree in Computer Science or a related field (or equivalent industry experience).
Thrives in ambiguity, able to independently scope, plan, and lead projects while delivering results in a fast-moving environment.
Clear communicator, capable of articulating technical decisions to both technical and non-technical stakeholders.
Passionate about building products customers love, ensuring our CRM is intuitive, intelligent, and indispensable.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Our power users are genuinely obsessed — they rebuild their entire GTM motion around us and then tell everyone they know. Right now that energy is scattered across individual conversations. Our job is to give it a home.
We're hiring a Community and Events Lead to build the places where the Lightfield community happens — in real rooms and online. You'll run an intimate dinner program that puts our best prospects around a table with our founders and customers, own our presence at the industry events where our buyers show up, and build a virtual community where our power users teach each other things we couldn't teach them ourselves.
This is a role for someone who understands that the best pipeline doesn't come from a form fill. It comes from a room where the right fifteen people had a real conversation, and from a community people check because it's genuinely useful.
This role reports directly to our Head of GTM.
Run a prospect dinner program. Design and execute intimate dinners that our target buyers rearrange their evening for. You'll own it end to end — the thesis for each dinner, the guest list, the venue, the seating, the conversation design, and the follow-up that turns a great night into real pipeline.
Run events at our San Francisco HQ. Build a recurring rhythm of gatherings at our office that makes Lightfield a place people in the GTM world want to be.
Turn community into content. Capture what's said at dinners, in sessions, and in the community, and turn it into material the rest of marketing can use — clips, posts, templates, and stories.
Build and run the Lightfield power user community. Create a virtual community where the people getting the most out of Lightfield share what they've built. Recruit the founding members, seed the conversations, make the introductions, spotlight the best work, and grow it into something people check without being prompted.
Build programs that turn power users into advocates. Design the structures — champion programs, template exchanges, office hours, user-led sessions — that give our best users a stage and give everyone else a reason to level up.
Close the loop with GTM. Work tightly with sales on who to invite, what happened in the room, and what to do next. Every event and every community interaction should be visible in the pipeline, not just in a recap doc.
Own our presence at industry events. Be the single point of accountability for tradeshows and conferences: which ones we attend, what we do there, the booth, the side events, the speaking slots, the staffing plan, and the budget. You'll make our presence feel deliberate rather than obligatory, and you'll know what we got for the spend.
You're a world-class event operator. You sweat the details — the guest list, the room composition, the timing, the first five minutes. You've shipped events end to end and can tell us about formats that worked and formats that didn't.
You know how to get busy, senior people to show up. You write invitations people answer. You understand that who's in the room matters more than how many, and you're willing to say no to fill a seat properly.
You've built a community from nothing. You know the difference between a Slack channel and a community, and you've done the unglamorous work of seeding the first hundred conversations yourself.
You're commercially minded. You think about events and community as growth investments. You know which metrics matter, you track them, and you can make the case for where the next dollar goes.
You're a strong writer and communicator. Crisp, no-fluff invites, follow-ups, and posts that get responses. You're comfortable on stage or moderating a panel, and you don't mind being a visible face of the community.
You're credible on GTM and passionate about AI. You can hold your own in a conversation with a founder or a VP of Sales about how they're actually running their pipeline. You can talk go-to-market, not just \"community.\"
You operate at & prefer early-stage pace. You're comfortable wearing many hats, working without a playbook, holding a high bar under an intense pace and want to be in the middle of teams figuring this out in real time.
4+ years in community, events, or field marketing.
Experience running field marketing or events at a B2B SaaS company.
An existing network in the startup, GTM, or AI ecosystem.
Experience with community platforms and the tooling around them.
Video, photo, or content capture skills.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We've shipped a product that founders love, with over 5,000 companies signing up since our launch in November, and aggressively scaling our direct sales motion. Lightfield has strong product-led traction in self-serve—now we need someone who can turn that signal into $20K+ deals with Series A/B startups.
This is a founding role. You won't inherit a playbook or a team, but you will inherit real demand. We have a growing base of multi-seat accounts, active teams, and high-intent signals waiting to be worked. The pipeline is there; we need someone who can convert it. You'll mine our PLG data for high-potential accounts, layer in targeted outbound into VC-backed startups, and own the full sales cycle from first meeting through close.
You'll report directly to the Head of GTM. In the near term, you'll be the entire sales motion—writing talk tracks, building pilot frameworks, and closing deals. Over time, you'll help define what the sales org looks like as we scale upmarket.
Own the full sales cycle. Run discovery, demo, pilot, and close for $20K–$50K deals with 30 day cycles. Your buyers are VP Sales, RevOps leads, and technical founder-CEOs at 20–250 person startups.
Work the pipeline we already have—and build on top of it. We have hundreds of active accounts with team adoption, multi-seat usage, and CRM migration signals. You'll enrich and prioritize that existing base, then layer in targeted outbound into Series A/B portfolios to build 3–4x pipeline coverage.
Shape the sales playbook. Build the pilot templates, mutual action plans, and collateral that become the foundation for the team that follows.
Run pilots that convert. Design and execute pilots with co-authored success criteria. Keep them tight—if pilots linger, deals die.
Be the market signal for the company. Synthesize what you hear from prospects—objections, competitive positioning, feature gaps—into actionable insights for product and GTM leadership.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
At Lightfield, the backend is not a layer beneath the product. It is the product's foundation.
Lightfield builds a living model of a company's customers from emails, calls, meetings, and other signals. It structures that raw history into customer-defined objects, attributes, relationships, and versioned values, then exposes the same underlying capabilities to the product UI, external APIs, automations, and agents. Decisions about the data model, authorization, event propagation, and execution semantics directly determine what customers can do.
As a Software Engineer, Backend, you'll own those decisions for important product capabilities. You'll start with an ambiguous customer or product problem, define the behavior and system boundaries, design the data model and APIs, sequence migrations, and carry the capability through rollout and production. Recent examples include record-level permissions, field history and audit, durable workflows, and consumption metering.
These foundations already operate at meaningful scale:
Our Postgres fleet serves 5B+ queries a month — roughly 2,500 QPS steady state, with sustained spikes past 25,000 QPS — and database workload more than doubled last month.
Redis sustains ~50,000 commands per second behind a job platform that executes 10M+ background job runs a day across ~170 queues.
We ingest tens of millions of emails and calendar events a month.
Scale makes the product work technically serious: new abstractions must be fast, reliable, observable, and safe under real load. But this is not primarily a role for keeping the lights on. It's a chance to define foundational pieces of an AI-native product while the architecture is still taking shape—and to see those decisions change what customers and agents can accomplish.
This role can be based in San Francisco or Cambridge. In San Francisco, you'd work from our HQ alongside the founders and most of the engineering team. In Cambridge, you'd join an initial group of staff-level engineers at our new Kendall Square site, working alongside one of our most senior infrastructure engineers. We aim to build the site and organization around this group as the company scales.
Own core product capabilities end to end—from customer requirement and behavioral semantics through data model, API, migration, rollout, and operation.
Design the shared abstractions used by Lightfield's UI, public API, agents, automations, and internal engineering teams.
Evolve a schema-flexible, graph-shaped data model on Postgres, where customers define objects, attributes, and relationships at runtime and values change over time.
Build systems for authorization, history, event propagation, durable execution, and metering that become visible parts of the customer experience.
Partner directly with product engineers, product leadership, and customers to turn ambiguous needs into practical backend architecture.
Make high-throughput Node.js services, Postgres query paths, APIs, queues, and background jobs fast, reliable, observable, and understandable.
Debug production behavior across application code, database execution, distributed workflows, and observability data rather than treating each layer in isolation.
Decide when a focused fix is enough and when the product needs a durable new primitive or architectural change.
Raise the technical bar through design leadership, code review, operational ownership, and clear engineering judgment.
The work is organized around consequential product problems rather than a fixed infrastructure lane. Projects you might own or extend include:
Permissions: define and enforce record-level access across the product UI, REST API, search, dashboards, agent context, captured interactions, and exports—then migrate customers safely onto the model.
History and audit: make field and relationship changes queryable and trustworthy for customers, agents, APIs, and compliance-sensitive workflows.
Change propagation: evolve the transactional outbox that fans CRM mutations into search, summarization, automations, and downstream systems without losing ordering, attribution, or observability.
Durable work: build the execution model behind long-running workflows and automations, including retries, scheduling, versioning, debugging, and safe code execution.
Usage and billing: design metering primitives that connect product behavior to consumption limits, customer analytics, and billing.
Data and search evolution: ship zero-downtime changes across Postgres and search infrastructure while preserving correctness for a live, multi-tenant product.
You'll move among projects as priorities change, sometimes leading a small pod and sometimes contributing to one. The constant is end-to-end ownership: understanding why the capability matters, making the architecture concrete, shipping it, and staying close to how it behaves for customers in production.
7+ years experience.
Strong software engineering fundamentals and substantial experience building backend systems.
A record of owning significant product-facing systems or ambiguous technical projects from design through production.
Strong judgment about data models, APIs, system boundaries, migrations, and incremental rollout.
Experience operating systems with real reliability, latency, throughput, and correctness requirements.
Comfort debugging across multiple layers of the stack, especially when product behavior and system behavior do not line up neatly.
Product orientation: you care about the customer-visible consequences of backend decisions, not only the elegance of the implementation.
The ability to make practical tradeoffs, communicate clearly, and create alignment without relying on formal authority.
You do not need all of these:
Node.js or similar high-throughput service environments.
Postgres performance tuning, query planning, indexing, transaction design, or multi-tenant data modeling.
APIs, queues, workflow systems, background jobs, and distributed systems.
Observability, incident response, service ownership, and production debugging.
Experience in a high-growth product environment.
Most companies separate product work from platform work: one team decides what customers should experience, and another builds the systems underneath it. At Lightfield, many of the most important product questions are backend questions. What does a customer record mean when its schema can change at runtime? How should permissions apply to an agent, an automation, a search result, or a meeting captured tomorrow? How do you make historical state, background execution, and customer-facing APIs reliable enough to become product primitives?
You'll get to answer questions like these while the answers are still being formed. The abstractions you design will be used by customers, product engineers, external developers, and agents—and will shape which products Lightfield can build next. The appeal is not just technical depth or scale. It's the chance to own consequential pieces of the product, from the customer problem to the production system, at a stage when individual engineering judgment still has outsized influence.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
CRM is one of the largest categories in software, and it is being rebuilt from scratch right now. Lightfield is the fastest-adopted product in that rebuild — over 5,000 companies in under a year, a product customers evangelize without being asked, and a technical moat that competitors are still trying to describe. What we don't yet have is a single owner for how the market understands all of it.
We're hiring a Head of Product Marketing to own that. You'll define the category and our position in it, build the messaging architecture the entire company sells and writes from, refine pricing and packaging, and arm a fast-growing sales team with the assets that win competitive deals against Salesforce, HubSpot, and other AI-native challengers.
This role reports directly to our Head of GTM.
Own positioning and the category narrative. Clarify for the market what an agentic CRM is, why it’s needed, and why we are the leader. You'll build the narrative that shows up in our website, our pitch, our launches, our fundraising, and eventually in how analysts and competitors describe the space.
Build the messaging architecture the whole company runs on. Own and maintain a source of truth for how we describe the product across segments and personas — founders, sales leaders, RevOps — and the discipline to keep every rep, every page, and every deck consistent with it.
Own pricing and packaging. You'll define how we package and price value that isn't measured in seats, run the analysis and customer research behind it, model the revenue impact, and drive the changes through the company.
Arm the sales team to win. Own the sales asset library end to end: the pitch deck, battle cards, competitive teardowns, ROI models, comparison pages, one-pagers, security and objection handling. The materials in the room when a prospect is deciding are your responsibility.
Run enablement. Build the onboarding and ongoing enablement that gets new reps productive fast — call reviews, talk tracks, objection libraries, certification on the pitch. You'll measure success in win rates and ramp time, not asset counts.
Own competitive intelligence. Know the competition better than they know themselves. Build the muscle that tracks their moves, feeds the field in real time, and turns their positioning into our advantage.
Drive launches that land. Partner with product and the founders to bring every major release to market with a clear story, the right proof, and coordinated GTM behind it.
You’ve defined or redefined how a market understands a product. Not “why us over them,” but “why this kind of thing should exist at all” - and you've directly improved win rate and pipeline generation through positioning work. You can walk us through the before, the after, and what changed deals as a result.
You're an excellent writer. Positioning lives or dies in the sentences. You write with precision and taste, and you can tell the difference between messaging that tests well in a workshop versus messaging that changes what a prospect says in a deal.
You're commercially fluent. You've owned pricing and packaging decisions, built the models behind them, and lived with the consequences. You think in win rates, ACV, conversion, and ramp time.
You love working with sales. You've sat on sales calls, listened to recordings, and tested messaging live with prospects, instead of operating under assumptions. Reps ask for your materials rather than making their own.
You're technically curious. You don't need to be an engineer, but you're genuinely interested in how products work under the hood — data models, integrations, agent architecture — and you can explain them simply without dumbing them down.
You're AI-native. You use AI to run competitive research, synthesize customer calls, draft and iterate, and move at speeds that weren't possible two years ago.
You operate at early-stage pace. You've built a function from zero. You're energized by ambiguity, you ship rather than debate frameworks, and you'd rather write the battle card today than schedule a workshop about it.
7+ years in product marketing, with time at both an early-stage company and a company that scaled.
Experience at a technical product company, or in a developer/data/AI-adjacent space.
You've marketed to founders, sales leaders, or RevOps buyers.
You've navigated a pricing model transition (seats to usage, or similar).
You've hired and managed product marketers.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We’re on an exponential growth trajectory with unit economics that justify a significant investment in paid acquisition. We're hiring a Performance Marketing Lead to build the most AI-native version of performance marketing we can, in service of our vision of becoming the de facto CRM for every startup.
AI has radically transformed what’s possible with performance marketing. This is an opportunity to build an AI-native growth machine from the ground up. You'll own a paid mix that spans direct response and intentional brand investment across major platforms like Google and LinkedIn, plus the full self-serve funnel from ad to activation.
This role reports directly to our Head of GTM.
Build an AI-native performance marketing engine. You’ll architect every part of our growth machine - including experiment design, creative production, and analysis - with agents (and the Lightfield platform) at the center. You’ll set the bar for what this discipline looks like in 2026.
Run paid acquisition. You’ll run strategy and execution across Google, LinkedIn, Meta, Reddit, X, and newsletter sponsorships.
Optimize our self-serve funnel. You’ll own our self-serve sign-up and conversion targets, and systematically address friction at every point in our self-serve customer acquisition journey.
Own lifecycle marketing. You'll design and optimize every touch from signup through expansion, including onboarding sequences, trial nudges, and churned user re-engagement.
Build the measurement systems we need to scale. You’ll architect first-touch and last-touch attribution tracking, define how we measure the impact of brand campaigns, and surface this data in a way that guides where we invest in growth.
You’re AI-native. You use AI tools to pull analyses, generate and test creative, brief landing pages, and move at speeds that weren't possible two years ago.
You’re deeply hands-on with Google and LinkedIn. You can sit in each platform and performance tune campaigns yourself without outside assistance.
You’re fluent in measuring brand, not just direct response. You've owned a mixed brand-and-performance budget and know how to evaluate channels designed to produce halo, not last-click. You have opinions on MMM vs. multi-touch vs. self-reported attribution, and you've run incrementality tests.
You’re a strong written communicator. You write crisp briefs, sharp ad copy, and clear analyses.
You have a track record of success at a fast-paced early-stage company. You’re comfortable with a less-structured work environment and shipping daily.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Lightfield is reinventing CRM from the ground up - and we're doing it fast. We're an early-stage startup where every hire directly shapes our trajectory, and we're looking for a hands-on technical recruiter to help us build the next phase of our engineering team.
You'll own technical recruiting across the company, with a focus on scaling our Engineering team across software engineering, ML, and infrastructure. You'll work closely with our technical leaders to source exceptional candidates, run initial screens, manage processes end-to-end, and help us close great people.
This is a highly hands-on role for someone who loves recruiting, moves quickly, has strong judgment on technical talent, and wants significant ownership at an early-stage company.
Full-cycle technical recruiting - end-to-end ownership across our technical roles, with a focus on scaling our Engineering team. Senior engineers, ML specialists, infrastructure leads - you know how to find them, pitch them, and close them in competitive markets.
Sourcing engine, zero → one - proactively build strong technical candidate pipelines rather than relying on inbound. You'll figure out where the best engineers are, how to reach them, and how to get them excited about Lightfield across outbound, referrals, and other creative sourcing channels.
Screening & talent judgment - run initial screens and develop a strong understanding of what great looks like at Lightfield, so our engineering team spends its time with the right candidates.
Process & tooling - implement the right amount of ATS structure and communication discipline for a lean, fast-moving startup so no great candidate ever falls through the cracks - without over-engineering for a company our size.
Candidate experience - run a crisp, high-velocity process that respects candidates' time and turns skeptics into advocates, hired or not.
Hiring manager partnership - work closely with engineering leaders to define profiles, calibrate quickly, keep searches moving, and identify what's working or not working in each funnel. Track key recruiting metrics and use them to continuously improve sourcing and conversion.
4+ years of full-cycle technical recruiting experience, ideally in fast-paced, high-growth startup environments
Strong experience recruiting technical roles across software engineering, ML, and/or infrastructure, including senior and staff-level talent
An excellent sourcer who knows how to proactively identify and engage exceptional technical candidates rather than relying primarily on inbound
A strong communicator who can get technical candidates excited about an early-stage company and help close them in competitive processes
Highly organized and able to manage multiple searches simultaneously without letting candidates or processes fall through the cracks
Comfortable with speed and ambiguity - at an early-stage startup, the priorities shift, the roles evolve, and the bar keeps moving; you adjust without losing momentum
Autonomous and decisive - you operate well as a team of one, make trade-offs without hand-holding, and iterate fast
Genuinely motivated by the mission, not just the process - you want to help build something from the ground up, not just fill seats
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We're building the infrastructure foundation for a fast-growing AI product company serving thousands of customers:
Our Postgres fleet serves 5B+ queries a month — roughly 2,500 QPS steady state, with sustained spikes past 25,000 QPS — and database workload more than doubled last month.
Redis sustains ~50,000 commands per second behind a job platform that executes 10M+ background job runs a day across ~170 queues.
We ingest tens of millions of emails and calendar events a month.
That growth creates scaling pressure across backend systems, infrastructure, and data infrastructure. We're hiring a staff-level engineer who spikes in data infrastructure but is excited to work across backend systems, infrastructure, and product-facing data problems. The work is close to the product, close to customers, and close to production.
As a Software Engineer, Data Infrastructure, you'll build the next generation of our data systems. We got remarkably far on a deliberately simple stack: Postgres as the system of record, a sharded transactional outbox for change events, Redis-buffered sync into Typesense for search, BullMQ for processing, and Postgres-backed customer-facing analytics with per-organization row-level security.
The next phase is evolving that pragmatic foundation into best-practice data architecture: change data capture, event modeling, schema design, query performance, freshness guarantees, and the right boundary between transactional and analytical workloads.
The system of record itself is unusual. Customers define their own objects, attributes, and relationships at runtime, so the core data model is a schema-flexible, graph-shaped store: entity-attribute-value with typed edges, versioned attribute values, and relationship history. That makes schema design, indexing, and query performance genuinely hard problems rather than routine tuning.
The surface area is wider than analytics: customer-facing dashboards, historical and audit data, datasets that power pipeline-generation products, and evaluation data that measures our AI agents. This is data infrastructure work, not a BI or dashboarding role. It's a good fit for someone who likes high-volume data systems, pragmatic architecture decisions, and building foundations that product and engineering teams can actually depend on.
This role can be based in San Francisco or Cambridge. In San Francisco, you'd work from our HQ alongside the founders and most of the engineering team. In Cambridge, you'd join an initial group of staff-level engineers at our new, infrastructure-focused Kendall Square site, working alongside one of our most senior infrastructure engineers. We aim to build the site and organization around this group as the company scales.
Scale the analytics engine behind customer-facing dashboards, tackling query performance under row-level security, workload isolation, read architecture, and observability as data volume grows.
Design the ingestion paths, event models, schemas, and query patterns that move data from transactional writes into search, dashboards, and history—with clear guarantees around freshness, correctness, replay, and failure recovery.
Evolve our schema-flexible, graph-shaped data model so customer-defined objects, attributes, and relationships remain fast to query as their size and complexity grow.
Build the foundations for historical reporting and auditability, including attribute versioning, relationship history, and change capture.
Build reliable data systems for usage metering, pipeline generation, and AI evaluation, where errors have direct customer, product, or financial consequences.
Decide when our existing architecture remains the right foundation and when new analytical, streaming, or workflow systems earn their added complexity.
Set the technical direction, abstractions, ownership boundaries, and engineering practices for data systems as the company grows.
Scaling the analytics serving path behind customer-facing dashboards is the anchor project, but the work stays close to the product. The current slate also includes:
Zero-downtime schema migrations for an 18-collection Typesense search deployment.
A usage-metering pipeline for consumption billing.
Historical and audit data modeling.
Evaluation data infrastructure for our AI agents.
Expect a first year that mixes foundational data systems with product-shaped projects, with the scope to own the technical direction for how data is modeled, moved, and served across Lightfield—and to shape the architecture, abstractions, and team we build as the company scales.
7+ years experience.
Strong software engineering fundamentals.
Experience owning production data systems where query plans, replication lag, backfills, data freshness, schema evolution, or data correctness had real user-facing consequences.
Comfort debugging across multiple layers of the stack.
Good judgment about when to make a tactical fix and when to invest in a more durable platform or architecture change.
Product orientation: you care about how data infrastructure decisions affect customers, users, and engineering velocity.
Clear communication, strong ownership, and a bias toward practical tradeoffs.
You do not need all of these:
ClickHouse, OLAP systems, event pipelines, data warehouses, or analytical infrastructure.
Kafka, Flink, Spark, Iceberg, or similar streaming and lakehouse systems.
Postgres at scale, and the boundary between OLTP and OLAP systems.
APIs, queues, workflow systems, and distributed systems.
Observability, incident response, service ownership, and production debugging.
Data for ML/AI systems: enrichment pipelines, eval harnesses, or data-quality tooling.
Experience in a high-growth product environment.
You'd be building our analytical data architecture from close to the beginning — the foundations are deliberately simple, and the architecture that scales them is yours to shape. Customer-facing data products are on the roadmap, database workload more than doubled last month, and the foundations you build will carry the company for years.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Our best growth channel is people telling other people about Lightfield and most of them arrived through a founder's post, a customer's recommendation, or a story that traveled. That's not an accident, but it isn't yet a machine.
We’re hiring a Head of Content to build the machine - and to make Lightfield the default answer when someone asks how modern GTM should work whether they’re asking Google or asking AI. Almost nobody owns both of those yet. You would.
You’ll be the engine behind our founders’ voices in the market, turn our most vocal customers into stories the industry repeats, and build the search and answer-engine presence underneat all of it.
This is a builder's role with a wide surface area: founder thought leadership, customer stories, SEO and AEO, our newsletters, and a creator program that puts Lightfield in front of the audiences that matter. You'll work directly with the founders and hire the team as the function grows.
This role reports directly to our Head of GTM.
Be the engine behind our founders' voices. Our founders have earned real credibility building and selling AI products. You'll turn that into a consistent, high-signal presence — posts, essays, podcasts, talks, and video — with a process that makes it sustainable rather than dependent on inspiration striking.
Turn customer outcomes into compelling stories that build our brand. Build a repeatable pipeline for customer stories — sourcing, interviewing, writing, and distributing them across formats. Word-of-mouth is our strongest growth lever, and it runs on stories worth retelling.
Own SEO and AEO. You'll own traditional organic search and the newer discipline of getting Lightfield accurately represented in AI answers — structured content, citable source material, and the technical foundations behind both.
Scale our creator program. Identify and partner with the creators, operators, and practitioners whose audiences trust them, and build real relationships rather than one-off sponsorships.
Build the content operating system. Editorial calendar, briefs, standards, freelance and agency bench, distribution playbook, and the analytics to know what's working. You'll make quality repeatable.
Scale output through contractors and agencies. Bring on writers, editors, and content operators as we scale, while staying hands-on enough to write the piece that has to be perfect.
Partner with growth marketing to drive growth. Use data on what content is driving the most impressions and pipeline to guide content strategy.
You're an exceptional writer and editor with taste and standards. You have range — a founder's LinkedIn post, a technical explainer, a customer story, and a newsletter all sound right coming from you. Your portfolio shows real artifacts, not decks about artifacts, and you'd rather ship less and have it matter.
You've ghostwritten for a strong voice before. You can capture how someone thinks and sounds, and produce work they'd have written if they'd had the time. You know how to extract a point of view from a busy founder in twenty minutes.
You understand distribution as well as creation. You know that publishing is the easy half. You have a real point of view on how content travels in 2026 — social, newsletters, communities, creators, search, and AI answers.
You're fluent in modern search. You've done serious SEO work and you're already thinking hard about how AI assistants surface and cite sources. You can talk credibly about both, and you've shipped against both.
You're AI-native. You use AI throughout your workflow — research, drafting, repurposing, analysis — while keeping a bar for quality that most AI-assisted content never clears.
You operate at early-stage pace. You've built a content function without a calendar handed to you. You're comfortable with ambiguity, high standards, and shipping daily.
You're passionate about startups and modern GTM. You're genuinely curious about how AI is reshaping how teams sell, and you want to be documenting it from the inside.
6+ years in content marketing, editorial, or journalism.
Experience at a technical product company, or in a developer/data/AI-adjacent space.
You've built or run a creator or influencer program in B2B.
Video and short-form production experience, or comfort being on camera yourself.
You've published work you'd point to as an example of how AI answers should cite a source.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Everything above about our inbound funnel is true, and this isn't that seat.
Strategic sells to high growth Series B and C companies ready to make Lightfield their entire GTM system — not a CRM sitting alongside six other tools, but the thing sales, marketing and customer success all run on. That means the sale includes sales methodology, reporting and forecasting, and it means you're replacing systems and process a company has already built around.
There aren't many of these deals. Each one runs $80–150K, takes real discovery, and is won across a buying committee rather than with a champion. You'll spend more time on fewer accounts than anyone else, and each one you land changes the company's revenue profile.
There's no strategic playbook to inherit. There's a product with real traction, a category argument that hasn't been made yet at this deal size, and a founder who'll be in your deals with you.
Own a small book of Series B and C target accounts, self-sourced and worked deliberately
Run deep discovery — how they sell today, what their methodology is, where forecasting breaks, what they've built process around
Multi-thread across sales, marketing and customer success leadership, because the whole GTM is the sale and no one of those three can buy it alone
Design the implementation: what gets migrated, in what order, which team goes live first, what the first 90 days look like
Displace incumbent systems — data, migration and change-management objections alongside product ones
Build the strategic motion itself: target account criteria, the discovery framework, the migration story, the pilot structure
Partner with product on what Series B and C companies need that we don't have yet
5–10 years selling B2B SaaS, with a documented record closing at $80K+ ACV
You self-source. Tell us what percentage of your closed-won you generated yourself, and how.
Your discovery is the strongest part of your game. At this deal size the win is decided before the demo.
You multi-thread across functions, not just seniority levels. Name the three departments you had to align in your last big deal.
You've scoped an implementation as part of a sale — not handed it to a solutions team after signature.
You've displaced an incumbent system, or replaced a process a company had already committed to.
You've sold at a startup, pre-seed through Series D, and you know what it's like when the answer to \"does the product do that\" is sometimes not yet.
You sell consultatively. At this deal size there is no other way.
Grit that shows up somewhere verifiable.
Sold a multi-product platform rather than a point solution
Sold CRM, sales tooling or GTM software — Gong, Outreach, Salesloft, Clari, Apollo, Clay, Attio, Common Room
Ran a displacement motion against Salesforce or HubSpot
Understands forecasting and sales methodology well enough to have an opinion in front of a VP of Sales
Bachelor's from a selective university; engineering or technical undergrad
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We've shipped a product founders love, with over 5,000 companies signing up since our launch in November, and are now in a race to cement category leadership. Our product is technically differentiated, our customers are vocal fans, and our story is ready to be told well—we just need someone who can tell it.
We're hiring a Product Marketing Manager to turn product depth and customer insight into the content that drives our go-to-market. This isn't a strategy-first PMM role. It's a high-output, hands-on role for someone who learns fast, writes exceptionally well, and can ship polished work at the pace of an early-stage company.
You'll work directly with the founders and GTM team to create content that helps prospects understand what Lightfield does, helps customers see themselves in our story, and gives our sales team the materials they need to win. Over time, you'll help shape how we talk about the product and the category—but you'll earn that influence through the quality of what you ship.
Create content that explains how the product works. Write product walkthroughs, feature breakdowns, and educational content that makes Lightfield's technical depth accessible. You'll turn complex product capabilities into clear, compelling narratives that resonate with founders and sales leaders.
Turn customer conversations into proof. Work closely with customers and the GTM team to produce customer stories, case studies, and proof points that show real outcomes. This is our most powerful growth lever—word-of-mouth runs on stories worth repeating.
Build sales enablement materials. Create battle cards, comparison pages, one-pagers, and competitive collateral that help our sales team win deals. You'll own the materials that show up in the room when a prospect is evaluating Lightfield against Salesforce, HubSpot, or the status quo.
Ship launch and feature content. Partner with product and founders on launches—positioning new features, writing release content, and creating the assets that bring product updates to market.
Produce product videos and demos. Create product walkthroughs, demo videos, and visual content that let prospects experience Lightfield before they sign up.
Refine messaging through execution. You'll help sharpen our positioning not by debating frameworks in a conference room, but by shipping content, seeing what lands, and iterating. The best messaging insights will come from the work itself.
You're an exceptional writer with high output. You produce clear, precise, credible content—quickly. You have strong taste and can tell the difference between marketing that sounds good and marketing that actually works. Your portfolio shows real artifacts, not decks about artifacts.
You learn fast. You can absorb a technical product, a competitive landscape, and a customer's world in weeks, not months. You have clear evidence of slope—you've ramped into unfamiliar domains and produced strong work before anyone expected you to.
You're technically curious. You don't need to be an engineer, but you're genuinely interested in how products work under the hood. You can engage with technical concepts—data models, integrations, AI capabilities—and explain them simply without dumbing them down.
You're a builder, not a bureaucrat. You've worked at an early-stage company (or operate like someone who has). You're energized by ambiguity, comfortable without a content calendar handed to you, and excited to produce a lot of real work rather than manage process.
You're commercially minded. You understand that content exists to drive business outcomes. You think about what a prospect needs to hear at each stage of the funnel, and you build for that.
You're passionate about startups and modern GTM. You're excited about how AI is reshaping the tools teams use to sell, and you want to help define how a new category gets built.
Experience at a technical product company or in a developer/data/AI-adjacent space.
Background that blends content marketing and product marketing rather than narrow specialization in one.
Experience creating product demos, video content, or customer stories.
2–5 years in product marketing, content marketing, technical marketing, sales enablement, or a similarly writing-heavy role.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We’re looking for a creative, and versatile engineer who is eager to tackle the challenge of building scaled, performant features and systems that deliver exceptionally innovative AI product experiences.
At Lightfield, engineers take ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what’s possible in applied AI systems development. You’ll work alongside a talented team to deliver industry-leading solutions and contribute to Lightfield product and technical vision
Collaborate with product leaders to identify customer problems, scope requirements, and implement solutions.
Build and maintain full-stack product features and systems, end-to-end, ensuring reliability, scalability, and performance.
Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement.
Mentor teammates, participate in code reviews, and help shape engineering culture and practices.
Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing.
You’re excited about Large Language Models (LLMs) and the opportunity to build systems that support and leverage them.
You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and PostgreSQL.
Strong fundamentals in software engineering, with a degree in Computer Science or a related field.
Thrives in ambiguity, able to independently drive projects and deliver results in a fast-moving environment.
Clear communicator, capable of articulating technical decisions to both technical and non-technical stakeholders.
Passionate about building products customers love, ensuring our CRM is intuitive, intelligent, and indispensable.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Every customer success team is told to drive adoption in a product they can't configure, then waits on engineering for every change. Lightfield is different. The product configures itself, and the agents do the execution, so this job is about judgment and the customer, not chasing tickets.
We've shipped a product founders love, with nearly 5,000 companies signed up since our November launch. For teams who go deep, Lightfield replaces a whole stack: the CRM, the enrichment, the sequencing, and the operator who wired it all together. We need someone to own what happens after they sign, and to get them there: migrated, live, and growing.
This is a founding role. We've built the early foundation - the processes, the playbooks, the first customers - and now we need someone to own it and take it further. You'll inherit real accounts, high-growth startups already running on Lightfield, and take them from signed to running their business on us, and getting more from it every month.
You'll do the account work directly at first, and the scope grows quickly, into larger customers and more responsibility as you build. For the right person, it's a seat you build a function or a career on. You'll report to the Head of Customer Success and work daily with sales, product, and engineering.
You're equal parts operator, builder, and trusted advisor. Lightfield's agents do the execution. You bring the judgment that guides them and own the relationship with the customer.
You own our most important customers from the moment they sign, and you own the value they get and how much they grow:
Migrate them onto Lightfield and get their business running on it quickly
Build their workflows and automations in the product, so Lightfield does the work they used to do by hand
Drive adoption across the whole team, until Lightfield is where their daily work happens
Spot where they can get more from the platform, make the case, and grow the account as they do
Own the outcomes: retention, net revenue retention, and expansion across your book. With consumption pricing, adoption is revenue
You're in the product with your customers throughout, building alongside engineers who stay close to the people they build for.
4+ years in customer success, account management, or solutions consulting at a technical B2B product, carrying your own book and a number
You've owned accounts from onboarding through expansion, and can name the ones you grew, by how much, and what you did to get there
You build in the products you run. You've shipped the automations, workflows, and integrations that made a customer successful, with your own hands
You've taken a stalled or underused account and turned it around, and can take us through exactly how
You engage founders and VPs as a peer on their whole business - their pipeline, their process, their goals
You teach so well that customers outgrow needing you
You're the first dedicated customer success hire on the team. You'll build on the foundation we have and shape how the function grows
Bonus: you've worked inside consumption or usage-based pricing, and you know how usage, value, and expansion feed each other
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
We're hiring a founding member of our Growth & Delivery team.
The team activates customers on the Lightfield platform, delivers their pipeline generation motion, supports strategic deals alongside our leadership team, and drives special projects across GTM and business operations.
You'll work directly with founders and their teams to build their customer memory on Lightfield, put agents to work generating pipeline, and help their business grow. The agents do the work—you bring the judgment and taste that guide them, and the advisory relationship with the customer.
You're both an operator and a builder: running many customer engagements at once, and turning what works into playbooks the whole team can run.
Activate new customers on Lightfield: set up their workspace, migrate their data, build their customer memory, and enable their team, so Lightfield becomes the system their company runs on
Deliver pipeline generation for a portfolio of customers: understand each business, define the ICP and targeting strategy, and direct Lightfield's agents from first outreach to booked meetings
Advise founders and GTM leaders on their go-to-market: what to target, what to say, and what to try next
Own the outcomes: time-to-activation, meetings booked, and the quality of the pipeline behind them
Support strategic deals alongside our leadership team, from scoping POCs to helping convert evaluations into customers
Take on special projects across GTM and business operations, from business analysis to competitive research to new initiatives
Turn what works into playbooks, and feed what you learn back to product so the agents get better
3+ years of experience in consulting, banking, investing, or go-to-market and operating roles
A strong generalist, comfortable across delivery, growth, and customer-facing work. You don't wait to be handed a lane and instead figure out what needs to happen and do it
A trusted advisor to founders and GTM leaders - curious and analytical, able to read a business and its customers quickly, move from qualitative signals to a clear hypothesis, and back your view with data.
A systems thinker who brings structure to open-ended problems and builds playbooks and repeatable processes, not just completed tasks
High agency and thrives in ambiguity, able to independently drive projects and deliver results in a fast-moving environment
You're excited about AI agents and the opportunity to deliver customer outcomes with them
Eager to learn GTM and outbound. Prior experience is a plus, not a prerequisite
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
If you want to be part of the AI wave and are drawn to the systems challenges of a product used by both people and agents, this role is for you. Lightfield's infrastructure supports human-interactive requests, agent-driven queries and actions, scheduled agents, and continuous ingestion of email, calendar, and meeting data. Based in our Cambridge office, you'll work on the databases, scheduling, permissions, and distributed systems that keep these workloads fast, isolated, and reliable as they share the same underlying customer data.
The work is not research, but many of the same habits matter: forming hypotheses, reading unfamiliar systems deeply, designing careful experiments, and explaining what the evidence shows. You'll use those habits on problems like these:
Querying a schema-flexible data model. Customers define their own object types, fields, and relationships at runtime, while the underlying data is stored in Postgres. We work on query planning, indexing, and data-access patterns that keep those records fast to filter and aggregate as datasets grow.
Record-level permissions across relationships. Access can come from ownership, direct grants, group membership, or inheritance from another record. We need a permissions model that evaluates those paths efficiently and produces the same answer across the application, API, search, dashboards, and agents.
Balancing real-time and batch workloads. Search indexing competes with historical imports and backfills for shared database and queue capacity. We use concurrency controls, prioritization, and backpressure to keep real-time updates moving while still processing large batches.
You'll design and review systems, debug production behavior, and gradually take full ownership of one or more subsystems. You'll ship production work early with close design and code review, then take on increasingly open-ended projects as you demonstrate readiness.
You'd join a small, systems-focused engineering group in our new Kendall Square office early enough to help establish how it works, alongside a site lead who is one of our most senior infrastructure engineers.
Ship production work early with close design and code review, then grow into end-to-end ownership of a system.
Investigate systems methodically: reproduce behavior, add instrumentation, form a hypothesis, and test it against production evidence.
Work on query performance, data modeling, permissions, scheduling, and keeping customer-facing data fresh.
Debug real production issues across application code, databases, queues, and infrastructure.
Learn how production systems are designed and operated through code review, incident response, and owning what you ship.
Strong computer science fundamentals and a degree in CS or a related field.
Depth somewhere systems-shaped: research experience, coursework you went deep on (operating systems, databases, distributed systems, security), a systems-flavored internship, or a project you can talk about for an hour.
Curiosity about how things actually work. You'd rather understand the query planner than work around it.
Ownership: you finish things, and you care that they keep working after you ship them.
Clear communication about technical decisions and tradeoffs.
Most new grad roles put you several layers away from the systems that matter. This one doesn't. You'll see how decisions about data models, query plans, permissions, and scheduling affect real customers, while working closely with experienced infrastructure engineers. If you want to turn academic depth into production judgment and do serious systems work without leaving Cambridge, this is that job.
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
Lightfield is reinventing CRM from the ground up - and we're doing it fast. We're an early-stage startup where every hire directly shapes our trajectory, and we're looking for a hands-on recruiter to help us build the next phase of the team.
You'll own recruiting across the company, with an immediate focus on scaling our GTM organization across Sales, Customer Success, and Delivery. You'll work closely with hiring managers to source exceptional candidates, run initial screens, manage processes end-to-end, and help us close great people.
This is a highly hands-on role for someone who loves recruiting, moves quickly, has strong judgment on talent, and wants significant ownership at an early-stage company.
Full-cycle recruiting - end-to-end ownership across the company, with an immediate focus on Sales, Customer Success, and Delivery. You'll own the process from sourcing and initial screens through interviews, offers, and closing.
Sourcing engine, zero → one - proactively build strong candidate pipelines rather than relying on inbound. You'll figure out where the best candidates are, how to reach them, and how to get them excited about Lightfield.
Screening & talent judgment - run initial screens and develop a strong understanding of what great looks like at Lightfield, so hiring managers spend their time with the right candidates.
Process & tooling - implement the right amount of ATS structure and communication discipline for a lean, fast-moving startup so no great candidate ever falls through the cracks - without over-engineering for a company our size.
Candidate experience - run a crisp, high-velocity process that respects candidates' time and turns skeptics into advocates, hired or not.
Hiring manager partnership - work closely with hiring managers to define profiles, calibrate quickly, keep searches moving, and identify what's working or not working in each funnel.
4+ years of full-cycle recruiting, ideally in fast-paced, high-growth startup environments
Strong experience recruiting GTM and business roles, particularly Sales; experience across Customer Success, Operations, or other business functions is a plus
An excellent sourcer who knows how to proactively identify and engage strong candidates rather than relying primarily on inbound
A strong communicator who can get candidates excited about an early-stage company and help close them in competitive processes
Highly organized and able to manage multiple searches simultaneously without letting candidates or processes fall through the cracks
Comfortable with speed and ambiguity - at an early-stage startup, the priorities shift, the roles evolve, and the bar keeps moving; you adjust without losing momentum
Autonomous and decisive - you operate well as a team of one, make trade-offs without hand-holding, and iterate fast
Genuinely motivated by the mission, not just the process - you want to help build something from the ground up, not just fill seats
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend