Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring
We're hiring a Chief of Staff to the CEO to be a strategic partner to our CEO and leadership team as we scale. This role is for an analytical, execution-oriented leader who thrives where strategy, operations, and communication meet.
You'll be a force multiplier for the CEO. You'll drive alignment across the company, own critical initiatives, and make sure Maven executes with speed, clarity, and rigor. You'll work across product, go-to-market, engineering, and operations, turning company priorities into concrete plans and measurable outcomes. It's a high-impact seat with direct exposure to company strategy, executive decision-making, and what it takes to scale an AI-first enterprise business.
Partner with the CEO on strategic planning, goal-setting, and execution across the company
Own and lead high-priority cross-functional initiatives, from new product bets to operational improvements
Act as the connective layer between teams so priorities, timelines, and outcomes stay aligned
Write executive briefings, internal communications, and decision memos that make complex topics clear
Spot gaps, risks, and opportunities early, and drive solutions before they escalate
Strengthen the operating cadence (OKRs, metrics, exec meetings, planning) so the company scales well
Represent the CEO in meetings when appropriate, and follow through so decisions turn into action
5+ years in a high-growth startup, management consulting, investment banking, product operations, or a similarly fast-paced environment
Background in venture capital or top-tier management consulting; VC experience strongly preferred
Deep familiarity with investor processes, including financial modeling, data room construction, and fundraising support
Track record of leading change management in fast-growing organizations
Strategic thinker who turns vision into structure, execution, and results
Influences outcomes across functions without formal authority
Thrives in ambiguity; prioritizes, executes, and iterates quickly on your own
Exceptional writer and communicator who can synthesize complex ideas clearly
Highly organized and detail-oriented across multiple high-stakes workstreams
Uses data and metrics to drive decisions and measure impact
Has led or supported company-wide initiatives with multiple senior stakeholders
Known for anticipating needs and acting before issues escalate
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"CHIEF OF STAFF TO THE CEO — MAVEN AGI\n\n\n\n\nCOMPANY OVERVIEW\n\nMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. \n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring\n\n\n\n\nPOSITION OVERVIEW\n\nWe're hiring a Chief of Staff to the CEO to be a strategic partner to our CEO and leadership team as we scale. This role is for an analytical, execution-oriented leader who thrives where strategy, operations, and communication meet.\n\nYou'll be a force multiplier for the CEO. You'll drive alignment across the company, own critical initiatives, and make sure Maven executes with speed, clarity, and rigor. You'll work across product, go-to-market, engineering, and operations, turning company priorities into concrete plans and measurable outcomes. It's a high-impact seat with direct exposure to company strategy, executive decision-making, and what it takes to scale an AI-first enterprise business.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with the CEO on strategic planning, goal-setting, and execution across the company\n\n - Own and lead high-priority cross-functional initiatives, from new product bets to operational improvements\n\n - Act as the connective layer between teams so priorities, timelines, and outcomes stay aligned\n\n - Write executive briefings, internal communications, and decision memos that make complex topics clear\n\n - Spot gaps, risks, and opportunities early, and drive solutions before they escalate\n\n - Strengthen the operating cadence (OKRs, metrics, exec meetings, planning) so the company scales well\n\n - Represent the CEO in meetings when appropriate, and follow through so decisions turn into action\n\n\nWHO YOU ARE\n\n - 5+ years in a high-growth startup, management consulting, investment banking, product operations, or a similarly fast-paced environment\n\n - Background in venture capital or top-tier management consulting; VC experience strongly preferred\n\n - Deep familiarity with investor processes, including financial modeling, data room construction, and fundraising support\n\n - Track record of leading change management in fast-growing organizations\n\n - Strategic thinker who turns vision into structure, execution, and results\n\n - Influences outcomes across functions without formal authority\n\n - Thrives in ambiguity; prioritizes, executes, and iterates quickly on your own\n\n - Exceptional writer and communicator who can synthesize complex ideas clearly\n\n - Highly organized and detail-oriented across multiple high-stakes workstreams\n\n - Uses data and metrics to drive decisions and measure impact\n\n - Has led or supported company-wide initiatives with multiple senior stakeholders\n\n - Known for anticipating needs and acting before issues escalate\n\n\nHOW YOU SHOW UP\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\nWHAT WE OFFER\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."},{"id":"e5986fa0-38b7-448f-8df1-6c42b0e7b9a7","title":"Senior DevOps Engineer","department":"Engineering & Product","team":"Engineering & Product","employmentType":"FullTime","location":"Boston","secondaryLocations":[],"publishedAt":"2026-08-12T00:44:35.897+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/e5986fa0-38b7-448f-8df1-6c42b0e7b9a7","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/e5986fa0-38b7-448f-8df1-6c42b0e7b9a7/application","descriptionHtml":"Maven AGI is an enterprise AI platform founded in July 2023 by executives from HubSpot, Google, and Stripe. We build conversational AI agents for autonomous customer support at scale. Our platform unifies fragmented systems, integrates knowledge sources, and enables intelligent actions without costly infrastructure changes.
Our team includes talent from Google, Meta, Amazon, Microsoft, and Stripe, with advisors from OpenAI, Google, HubSpot, and Stripe.
The Role
We’re looking for a Senior DevOps Engineer to own and evolve the infrastructure powering Maven AGI’s AI platform. You’ll design, build, and operate production systems across cloud providers, Kubernetes clusters, on-premises environments, and CI/CD pipelines, ensuring our platform scales reliably as we onboard enterprise customers with complex deployment and security requirements. This is a high-leverage role where your work directly impacts platform availability, developer velocity, and customer trust.
What you'll do:
Design, implement, and maintain both cloud and on-premise infrastructure (Azure, AWS, datacenter) using infrastructure-as-code (Pulumi, Bicep, Terraform)
Own Kubernetes cluster operations: deployments, scaling, monitoring, and incident response
Build and optimize CI/CD pipelines for a large-scale monorepo
Implement observability across services (metrics, logging, tracing, alerting)
Drive reliability practices: SLOs, capacity planning, disaster recovery, and runbook development
Operationalize and scale enterprise AI deployments on-premise, including GPU resource orchestration, model inference performance tuning, and high-concurrency platform management.
Collaborate with engineering teams to improve developer experience and deployment velocity
Manage secrets, access controls, and infrastructure security posture
Evaluate and adopt new tooling to reduce operational toil
What we're looking for:
3-7 years of professional DevOps/SRE/Infrastructure experience
Deep expertise with Kubernetes in production (AKS, EKS, or GKE)
Strong infrastructure-as-code skills (Pulumi, Terraform, or Bicep)
Experience operating CI/CD systems (GitHub Actions, ArgoCD, or Jenkins)
Proficiency in at least one scripting/programming language (Python, Go, TypeScript, or Bash)
Solid understanding of IaaS providers, networking, DNS, load balancing, and TLS
Experience with monitoring and observability stacks (Datadog, Prometheus, Grafana, or similar)
Experience with multi-cloud or hybrid (cloud + on-prem) deployments
Strong communication and cross-team collaboration skills
Organized, great attention to detail, comfortable operating in a ticketing environment
Thrives in fast-paced startup environments
Nice to have:
Experience with GPU infrastructure and ML/LLM serving workloads (vLLM, TEI)
Familiarity with Temporal or other workflow orchestration systems
Security and compliance background (SOC 2, HIPAA, GDPR)
Cost optimization experience at scale
How you show up:
What unites us is our values and the passion we share to live by them:
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.
What We Offer:
High Impact in cutting-edge field. Be at the vanguard of AI innovation.
Competitive salary, comprehensive benefits, and meaningful equity stakes.
A diverse and welcoming work environment where everyone’s voice is heard.
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support.
","descriptionPlain":"Maven AGI is an enterprise AI platform founded in July 2023 by executives from HubSpot, Google, and Stripe. We build conversational AI agents for autonomous customer support at scale. Our platform unifies fragmented systems, integrates knowledge sources, and enables intelligent actions without costly infrastructure changes.\n\nOur team includes talent from Google, Meta, Amazon, Microsoft, and Stripe, with advisors from OpenAI, Google, HubSpot, and Stripe.\n\nThe Role\n\nWe’re looking for a Senior DevOps Engineer to own and evolve the infrastructure powering Maven AGI’s AI platform. You’ll design, build, and operate production systems across cloud providers, Kubernetes clusters, on-premises environments, and CI/CD pipelines, ensuring our platform scales reliably as we onboard enterprise customers with complex deployment and security requirements. This is a high-leverage role where your work directly impacts platform availability, developer velocity, and customer trust.\n\nWhat you'll do:\n\n - Design, implement, and maintain both cloud and on-premise infrastructure (Azure, AWS, datacenter) using infrastructure-as-code (Pulumi, Bicep, Terraform)\n\n - Own Kubernetes cluster operations: deployments, scaling, monitoring, and incident response\n\n - Build and optimize CI/CD pipelines for a large-scale monorepo\n\n - Implement observability across services (metrics, logging, tracing, alerting)\n\n - Drive reliability practices: SLOs, capacity planning, disaster recovery, and runbook development\n\n - Operationalize and scale enterprise AI deployments on-premise, including GPU resource orchestration, model inference performance tuning, and high-concurrency platform management.\n\n - Collaborate with engineering teams to improve developer experience and deployment velocity\n\n - Manage secrets, access controls, and infrastructure security posture\n\n - Evaluate and adopt new tooling to reduce operational toil\n\nWhat we're looking for:\n\n - 3-7 years of professional DevOps/SRE/Infrastructure experience\n\n - Deep expertise with Kubernetes in production (AKS, EKS, or GKE)\n\n - Strong infrastructure-as-code skills (Pulumi, Terraform, or Bicep)\n\n - Experience operating CI/CD systems (GitHub Actions, ArgoCD, or Jenkins)\n\n - Proficiency in at least one scripting/programming language (Python, Go, TypeScript, or Bash)\n\n - Solid understanding of IaaS providers, networking, DNS, load balancing, and TLS\n\n - Experience with monitoring and observability stacks (Datadog, Prometheus, Grafana, or similar)\n\n - Experience with multi-cloud or hybrid (cloud + on-prem) deployments\n\n - Strong communication and cross-team collaboration skills\n\n - Organized, great attention to detail, comfortable operating in a ticketing environment\n\n - Thrives in fast-paced startup environments\n\nNice to have:\n\n - Experience with GPU infrastructure and ML/LLM serving workloads (vLLM, TEI)\n\n - Familiarity with Temporal or other workflow orchestration systems\n\n - Security and compliance background (SOC 2, HIPAA, GDPR)\n\n - Cost optimization experience at scale\n\nHow you show up:\n\nWhat unites us is our values and the passion we share to live by them:\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.\n\nWhat We Offer:\n\n - High Impact in cutting-edge field. Be at the vanguard of AI innovation.\n\n - Competitive salary, comprehensive benefits, and meaningful equity stakes.\n\n - A diverse and welcoming work environment where everyone’s voice is heard.\n\nMavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support."},{"id":"ada22978-7e15-403b-953a-761f9a117bc0","title":"Staff Software Engineer – Platform Team","department":"Engineering & Product","team":"Platform","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"San Francisco ","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-10-01T17:33:07.017+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/ada22978-7e15-403b-953a-761f9a117bc0","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/ada22978-7e15-403b-953a-761f9a117bc0/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
We are seeking a seasoned Staff Software Engineer to join our Platform team. This is a high-impact, senior technical leadership role where you’ll help define the technical direction of our systems and mentor other engineers. You will be a key driver of architecture, design, and implementation, helping us build and scale robust, high-quality systems in a dynamic, fast-paced startup environment.
Contribute to the architecture and development of a world class agentic platform that powers intelligent, scalable, production grade AI agents.
Work with cross functional partners to define requirements and translate them into clear, maintainable technical solutions.
Lead or support high impact initiatives that expand the capabilities of our platform and accelerate our roadmap.
Mentor engineers, provide thoughtful feedback, and help elevate the overall quality of the team’s technical work.
Build well structured, testable, and resilient services that can operate at scale in production environments.
Adapt quickly to evolving priorities and contribute effectively in an environment that values iteration, ownership, and continuous improvement.
You have 8+ years of professional software engineering experience with a strong track record of delivering production quality systems.
You're based in Boston, MA or San Francisco, CA and able to work out of one of our offices on a hybrid model.
You have experience building backend services in Typescript/Node as well as Java. Experience with Spring Boot is highly desirable.
You have experience setting technical direction for teams, making architecture decisions, and influencing engineering best practices.
You bring relevant telephony experience, such as SIP, Twilio, or similar communication platforms, or you have demonstrated the ability to rapidly learn and operate within this domain. This may include work on voice routing, call flow orchestration, messaging pipelines, or integrating telephony services into distributed systems.
You communicate clearly, collaborate well across functions, and can articulate technical tradeoffs in a way that supports strong decision making.
You are excited to work in a fast paced startup environment, embrace ambiguity, and enjoy driving clarity and momentum across complex initiatives.
Familiarity with areas such as LLMs, retrieval augmented generation, or agentic systems is a plus.
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years, small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!
","descriptionPlain":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\n\n\nTEAM:\n\nMaven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.\n\n\n\nPOSITION OVERVIEW:\n\nWe are seeking a seasoned Staff Software Engineer to join our Platform team. This is a high-impact, senior technical leadership role where you’ll help define the technical direction of our systems and mentor other engineers. You will be a key driver of architecture, design, and implementation, helping us build and scale robust, high-quality systems in a dynamic, fast-paced startup environment.\n\n\n\nWHAT YOU’LL DO:\n\n - Contribute to the architecture and development of a world class agentic platform that powers intelligent, scalable, production grade AI agents.\n\n - Work with cross functional partners to define requirements and translate them into clear, maintainable technical solutions.\n\n - Lead or support high impact initiatives that expand the capabilities of our platform and accelerate our roadmap.\n\n - Mentor engineers, provide thoughtful feedback, and help elevate the overall quality of the team’s technical work.\n\n - Build well structured, testable, and resilient services that can operate at scale in production environments.\n\n - Adapt quickly to evolving priorities and contribute effectively in an environment that values iteration, ownership, and continuous improvement.\n\n\n\nWHO YOU ARE:\n\n - You have 8+ years of professional software engineering experience with a strong track record of delivering production quality systems.\n\n - You're based in Boston, MA or San Francisco, CA and able to work out of one of our offices on a hybrid model.\n\n - You have experience building backend services in Typescript/Node as well as Java. Experience with Spring Boot is highly desirable.\n\n - You have experience setting technical direction for teams, making architecture decisions, and influencing engineering best practices.\n\n - You bring relevant telephony experience, such as SIP, Twilio, or similar communication platforms, or you have demonstrated the ability to rapidly learn and operate within this domain. This may include work on voice routing, call flow orchestration, messaging pipelines, or integrating telephony services into distributed systems.\n\n - You communicate clearly, collaborate well across functions, and can articulate technical tradeoffs in a way that supports strong decision making.\n\n - You are excited to work in a fast paced startup environment, embrace ambiguity, and enjoy driving clarity and momentum across complex initiatives.\n\n - Familiarity with areas such as LLMs, retrieval augmented generation, or agentic systems is a plus.\n\n\n\nHOW YOU SHOW UP:\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\n\nWHAT WE OFFER:\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years, small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!"},{"id":"88bd1e0f-59ed-4894-a4af-3dbff0b579b7","title":"Senior Product Manager, Integrations","department":"Engineering & Product","team":"Product","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"San Francisco ","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-10-21T01:26:24.453+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/88bd1e0f-59ed-4894-a4af-3dbff0b579b7","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/88bd1e0f-59ed-4894-a4af-3dbff0b579b7/application","descriptionHtml":"Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
Maven's agents are only as good as the systems they can reach. Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools. Our agents have to read from all of them, take action inside them, and do it reliably.
The Integrations layer is what makes that possible. It's how our agents fetch a customer's order history from Shopify, update a ticket in Zendesk, look up an account in Salesforce, pull a knowledge article from Confluence, and trigger a refund inside a homegrown billing system.
We're hiring a Senior PM to own this layer end-to-end. You'll define what Maven integrates with, how deep those integrations go, and how we scale the platform so that adding the next integrations doesn't require building each one by hand. You'll own the roadmap, the P&L, and the direct relationships with the enterprise customers whose stacks we live inside.
Roadmap and prioritization for Maven's integration portfolio. Which systems we support, at what depth, and in what order.
The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.
Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.
Enterprise customer engagement. You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.
Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.
Partner ecosystem strategy. Which platforms warrant a formal partnership, which stay in our own build queue, and how we approach marketplace listings on Salesforce AppExchange, Zendesk Marketplace, and similar channels.
Cross-functional partnership with GTM to convert integration depth into enterprise wins, and with customer success to turn integration issues into product improvements rather than support tickets.
5-7+ years of product management experience, with meaningful time on integrations, APIs, developer platforms, or iPaaS products.
You've built and shipped integration products before. You understand the difference between a connector, an integration platform, and an actions framework, and you can explain the difference,
Direct experience with the systems Maven agents touch: CRMs (Salesforce, HubSpot), ticketing (Zendesk, ServiceNow, Freshdesk), knowledge bases (Confluence, Notion, Guru), commerce (Shopify, Stripe), and identity (Okta, Auth0). You don't need all of them, but you've worked inside several.
Fluent in the technical building blocks: REST and GraphQL APIs, webhooks, OAuth, rate limits, event streams, and the failure modes that come with each.
You've operated in both startup and scaled environments and know when to build in-house versus when to buy or partner.
You extract requirements from messy customer conversations and turn them into PRDs. Non-negotiable.
You're a problem solver, not a project manager. You've been the person deciding what to build and why.
Real enthusiasm for AI, LLMs, and autonomous agents, and a clear point of view on how integrations change when the caller is an agent instead of a human developer.
Strong communication across audiences. Technical enough to hold your own with engineering, but clear enough to translate for enterprise stakeholders and GTM.
Hybrid in Boston or San Francisco.
Base salary of $175,000 to $230,000, plus bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.
You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.
Integrations at Maven is not a services function or a \"nice to have.\" It's the difference between an agent that can talk about a customer's problem and an agent that can actually solve it.
Maven has the strongest product on the market for complex enterprise AI use cases. Our conversion rate from first conversation to close speaks for itself.
A growing roster of enterprise brands is betting on Maven for their AI agent strategy.
This isn't a proof of concept! We're deploying AI agents into production for enterprise customers today.
Join us in changing the face of enterprise customer support!
","descriptionPlain":"Maven AGI is an enterprise https://www.mavenagi.com/ AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.\n\nOur platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.\n\nWe’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.\n\nWe are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.\n\n\n\nTEAM:\n\nMaven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.\n\n\n\n\nTHE ROLE\n\nMaven's agents are only as good as the systems they can reach. Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools. Our agents have to read from all of them, take action inside them, and do it reliably.\n\nThe Integrations layer is what makes that possible. It's how our agents fetch a customer's order history from Shopify, update a ticket in Zendesk, look up an account in Salesforce, pull a knowledge article from Confluence, and trigger a refund inside a homegrown billing system.\n\nWe're hiring a Senior PM to own this layer end-to-end. You'll define what Maven integrates with, how deep those integrations go, and how we scale the platform so that adding the next integrations doesn't require building each one by hand. You'll own the roadmap, the P&L, and the direct relationships with the enterprise customers whose stacks we live inside.\n\n\n\n\nWHAT YOU'LL OWN:\n\n - Roadmap and prioritization for Maven's integration portfolio. Which systems we support, at what depth, and in what order.\n\n - The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.\n\n - Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.\n\n - Enterprise customer engagement. You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.\n\n - Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.\n\n - Partner ecosystem strategy. Which platforms warrant a formal partnership, which stay in our own build queue, and how we approach marketplace listings on Salesforce AppExchange, Zendesk Marketplace, and similar channels.\n\n - Cross-functional partnership with GTM to convert integration depth into enterprise wins, and with customer success to turn integration issues into product improvements rather than support tickets.\n\n\n\n\nWHO YOU ARE:\n\n - 5-7+ years of product management experience, with meaningful time on integrations, APIs, developer platforms, or iPaaS products.\n\n - You've built and shipped integration products before. You understand the difference between a connector, an integration platform, and an actions framework, and you can explain the difference,\n\n - Direct experience with the systems Maven agents touch: CRMs (Salesforce, HubSpot), ticketing (Zendesk, ServiceNow, Freshdesk), knowledge bases (Confluence, Notion, Guru), commerce (Shopify, Stripe), and identity (Okta, Auth0). You don't need all of them, but you've worked inside several.\n\n - Fluent in the technical building blocks: REST and GraphQL APIs, webhooks, OAuth, rate limits, event streams, and the failure modes that come with each.\n\n - You've operated in both startup and scaled environments and know when to build in-house versus when to buy or partner.\n\n - You extract requirements from messy customer conversations and turn them into PRDs. Non-negotiable.\n\n - You're a problem solver, not a project manager. You've been the person deciding what to build and why.\n\n - Real enthusiasm for AI, LLMs, and autonomous agents, and a clear point of view on how integrations change when the caller is an agent instead of a human developer.\n\n - Strong communication across audiences. Technical enough to hold your own with engineering, but clear enough to translate for enterprise stakeholders and GTM.\n\n\n\nLOCATION:\n\nHybrid in Boston or San Francisco. \n\n\n\nCOMPENSATION:\n\nBase salary of $175,000 to $230,000, plus bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.\n\n\n\nWHY MAVEN:\n\n - You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.\n\n - Integrations at Maven is not a services function or a \"nice to have.\" It's the difference between an agent that can talk about a customer's problem and an agent that can actually solve it.\n\n - Maven has the strongest product on the market for complex enterprise AI use cases. Our conversion rate from first conversation to close speaks for itself.\n\n - A growing roster of enterprise brands is betting on Maven for their AI agent strategy.\n\n - This isn't a proof of concept! We're deploying AI agents into production for enterprise customers today.\n\nJoin us in changing the face of enterprise customer support!"},{"id":"745da0f9-6cab-4daa-94b9-8e6781c5105b","title":"DevOps Engineering Manager","department":"Engineering & Product","team":"Engineering & Product","employmentType":"FullTime","location":"Boston","secondaryLocations":[],"publishedAt":"2026-10-08T12:31:16.654+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/745da0f9-6cab-4daa-94b9-8e6781c5105b","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/745da0f9-6cab-4daa-94b9-8e6781c5105b/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
We’re looking for a DevOps Manager to lead and evolve the infrastructure powering Maven AGI’s AI platform. You will manage and scale a high-performing infrastructure team while helping ensure our systems remain reliable, secure, and scalable across cloud and on-premises environments.
This is a technical leadership role that combines people management, operational ownership, and strong infrastructure judgment. You will partner closely with engineering leaders and technical leads to translate business and customer requirements into clear infrastructure priorities and execution plans.
You will also work directly with enterprise customers to understand complex deployment requirements, particularly for private-cloud and on-premises environments, and coordinate stakeholders across the organization to deliver sustainable solutions.
Leadership and Management Responsibilities:
Manage, coach, and develop a team of DevOps and infrastructure engineers
Establish clear expectations, ownership, and accountability across the team
Partner with technical leads to align technical strategy, architecture, and execution
Hire and onboard engineers as the team grows
Lead performance management, career development, and regular feedback
Own team planning, prioritization, capacity management, and delivery
Balance reliability, security, customer commitments, and long-term platform investments
Communicate infrastructure risks, trade-offs, and progress to technical and non-technical stakeholders
Build strong partnerships across Engineering, Product, Security, and Customer Success
Improve operational processes while avoiding unnecessary overhead and reducing team toil
Technical and Operational Responsibilities:
Guide the design, implementation, and operation of cloud and on-premises infrastructure across Azure, AWS, and customer-managed environments
Oversee infrastructure-as-code practices using Pulumi, Bicep, Terraform, or similar tools
Own the reliability and operation of production Kubernetes environments, including deployments, scaling, monitoring, and incident response
Drive the development and improvement of CI/CD pipelines for a large-scale monorepo
Establish consistent observability practices across metrics, logs, traces, and alerting
Advance reliability practices, including SLOs, capacity planning, disaster recovery, and runbook development
Support and scale enterprise AI deployments, including GPU infrastructure, model-serving workloads, and high-concurrency systems
Partner with engineering teams to improve developer experience, platform usability, and deployment velocity
Strengthen secrets management, access controls, and infrastructure security
Evaluate and adopt tools that improve reliability, scalability, and operational efficiency
Participate in incident response and ensure incidents lead to durable improvements
Required Qualifications:
7+ years of professional DevOps/SRE/Infrastructure experience
3+ years of experience managing teams
Deep expertise with Kubernetes in production (AKS, EKS, or GKE)
Strong infrastructure-as-code skills (Pulumi, Terraform, or Bicep)
Experience operating CI/CD systems (GitHub Actions, ArgoCD, or Jenkins)
Proficiency in at least one scripting/programming language (Python, Go, TypeScript, or Bash)
Solid understanding of IaaS providers, networking, DNS, load balancing, and TLS
Experience with monitoring and observability stacks (Datadog, Prometheus, Grafana, or similar)
Experience with multi-cloud or hybrid (cloud + on-prem) deployments
Strong communication and cross-team collaboration skills
Organized, great attention to detail, comfortable operating in a ticketing environment
Thrives in fast-paced startup environments
Nice to have:
Experience with GPU infrastructure and ML/LLM serving workloads (vLLM, TEI)
Familiarity with Temporal or other workflow orchestration systems
Security and compliance background (SOC 2, HIPAA, GDPR)
Experience managing infrastructure costs and capacity at scale
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!
","descriptionPlain":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\n\n\nTHE POSITION\n\nWe’re looking for a DevOps Manager to lead and evolve the infrastructure powering Maven AGI’s AI platform. You will manage and scale a high-performing infrastructure team while helping ensure our systems remain reliable, secure, and scalable across cloud and on-premises environments.\n\nThis is a technical leadership role that combines people management, operational ownership, and strong infrastructure judgment. You will partner closely with engineering leaders and technical leads to translate business and customer requirements into clear infrastructure priorities and execution plans.\n\nYou will also work directly with enterprise customers to understand complex deployment requirements, particularly for private-cloud and on-premises environments, and coordinate stakeholders across the organization to deliver sustainable solutions.\n\nLeadership and Management Responsibilities:\n\n - Manage, coach, and develop a team of DevOps and infrastructure engineers\n\n - Establish clear expectations, ownership, and accountability across the team\n\n - Partner with technical leads to align technical strategy, architecture, and execution\n\n - Hire and onboard engineers as the team grows\n\n - Lead performance management, career development, and regular feedback\n\n - Own team planning, prioritization, capacity management, and delivery\n\n - Balance reliability, security, customer commitments, and long-term platform investments\n\n - Communicate infrastructure risks, trade-offs, and progress to technical and non-technical stakeholders\n\n - Build strong partnerships across Engineering, Product, Security, and Customer Success\n\n - Improve operational processes while avoiding unnecessary overhead and reducing team toil\n\nTechnical and Operational Responsibilities:\n\n - Guide the design, implementation, and operation of cloud and on-premises infrastructure across Azure, AWS, and customer-managed environments\n\n - Oversee infrastructure-as-code practices using Pulumi, Bicep, Terraform, or similar tools\n\n - Own the reliability and operation of production Kubernetes environments, including deployments, scaling, monitoring, and incident response\n\n - Drive the development and improvement of CI/CD pipelines for a large-scale monorepo\n\n - Establish consistent observability practices across metrics, logs, traces, and alerting\n\n - Advance reliability practices, including SLOs, capacity planning, disaster recovery, and runbook development\n\n - Support and scale enterprise AI deployments, including GPU infrastructure, model-serving workloads, and high-concurrency systems\n\n - Partner with engineering teams to improve developer experience, platform usability, and deployment velocity\n\n - Strengthen secrets management, access controls, and infrastructure security\n\n - Evaluate and adopt tools that improve reliability, scalability, and operational efficiency\n\n - Participate in incident response and ensure incidents lead to durable improvements\n\nRequired Qualifications:\n\n - 7+ years of professional DevOps/SRE/Infrastructure experience\n\n - 3+ years of experience managing teams\n\n - Deep expertise with Kubernetes in production (AKS, EKS, or GKE)\n\n - Strong infrastructure-as-code skills (Pulumi, Terraform, or Bicep)\n\n - Experience operating CI/CD systems (GitHub Actions, ArgoCD, or Jenkins)\n\n - Proficiency in at least one scripting/programming language (Python, Go, TypeScript, or Bash)\n\n - Solid understanding of IaaS providers, networking, DNS, load balancing, and TLS\n\n - Experience with monitoring and observability stacks (Datadog, Prometheus, Grafana, or similar)\n\n - Experience with multi-cloud or hybrid (cloud + on-prem) deployments\n\n - Strong communication and cross-team collaboration skills\n\n - Organized, great attention to detail, comfortable operating in a ticketing environment\n\n - Thrives in fast-paced startup environments\n\nNice to have:\n\n - Experience with GPU infrastructure and ML/LLM serving workloads (vLLM, TEI)\n\n - Familiarity with Temporal or other workflow orchestration systems\n\n - Security and compliance background (SOC 2, HIPAA, GDPR)\n\n - Experience managing infrastructure costs and capacity at scale\n\n\n\nHOW YOU SHOW UP:\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\n\nWHAT WE OFFER:\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!"},{"id":"47218db9-6e2a-4ebf-a39a-7553bfe0b71d","title":"Strategic Account Executive ","department":"Go To Market","team":"Go To Market","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"Remote - EST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - CST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - MST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Austin","address":{"postalAddress":{"postalCode":"78701","addressCountry":"United States"}}},{"location":"Remote - PST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"San Francisco ","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}},{"location":"New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-10T14:28:55.946+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/47218db9-6e2a-4ebf-a39a-7553bfe0b71d","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/47218db9-6e2a-4ebf-a39a-7553bfe0b71d/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring
We're looking for a seasoned Strategic Account Executive to own and expand complex enterprise relationships. This role is built for a consultative seller who thrives in long-cycle, high-ACV deals and knows how to navigate executive buyers, cross-functional stakeholders, and rigorous enterprise buying processes. You'll sell transformation and outcomes — not features — and partner closely with Solutions, Product, and Customer teams to drive durable customer value.
Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion
Run deep discovery to understand customer pain, success metrics, and decision criteria
Build and manage mutual success plans aligned to executive priorities
Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement
Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership
Forecast accurately and maintain disciplined pipeline management
Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure
7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies
Proven track record of closing 500K-2M+ ACV deals
Demonstrated success managing 6–12 month sales cycles
Experience leading or co-owning POCs, pilots, and enterprise evaluations
History of success selling into complex, multi-stakeholder environments
Comfortable owning deals from initial discovery through procurement and close
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"STRATEGIC ACCOUNT EXECUTIVE — MAVEN AGI\n\n\nCOMPANY OVERVIEW\n\nMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring\n\n \n\n\nPOSITION OVERVIEW\n\nWe're looking for a seasoned Strategic Account Executive to own and expand complex enterprise relationships. This role is built for a consultative seller who thrives in long-cycle, high-ACV deals and knows how to navigate executive buyers, cross-functional stakeholders, and rigorous enterprise buying processes. You'll sell transformation and outcomes — not features — and partner closely with Solutions, Product, and Customer teams to drive durable customer value.\n\n \n\n\nWHAT YOU'LL DO\n\n - Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion\n\n - Run deep discovery to understand customer pain, success metrics, and decision criteria\n\n - Build and manage mutual success plans aligned to executive priorities\n\n - Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement\n\n - Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership\n\n - Forecast accurately and maintain disciplined pipeline management\n\n - Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure\n\n\nWHO YOU ARE\n\n - 7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies\n\n - Proven track record of closing 500K-2M+ ACV deals\n\n - Demonstrated success managing 6–12 month sales cycles\n\n - Experience leading or co-owning POCs, pilots, and enterprise evaluations\n\n - History of success selling into complex, multi-stakeholder environments\n\n - Comfortable owning deals from initial discovery through procurement and close\n\n\nHOW YOU SHOW UP\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\nWHAT WE OFFER\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."},{"id":"74aabc03-17f4-4809-a456-6fe1e2513d51","title":"Sales Development Representative - Boston","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Boston","secondaryLocations":[],"publishedAt":"2026-09-24T19:42:02.475+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/74aabc03-17f4-4809-a456-6fe1e2513d51","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/74aabc03-17f4-4809-a456-6fe1e2513d51/application","descriptionHtml":"Company Overview:
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
Position Overview:
As a Sales Development Representative (SDR) at Maven AGI, you will play a crucial role in expanding our reach and generating new business opportunities. You’ll be responsible for identifying, engaging, and qualifying potential clients, setting the foundation for strong customer relationships. The ideal candidate is proactive, results-oriented, and possesses a strong ability to articulate Maven AGI’s value proposition to diverse audiences.
*This role is in office 5 days per week at our Back Bay office — ideal for someone who thrives on high energy and real-time deal celebrations!
What You’ll Do:
Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies.
Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision-makers, and nurture relationships.
Assess prospect needs, challenges, and fit to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities.
Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales.
Maintain accurate and up-to-date records in our CRM, tracking lead interactions and progress.
Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified.
Who You Are:
1–3 years of experience in an SDR, BDR, or similar sales role, preferably in a SaaS or technology environment.
Proven experience in cold calling and lead generation.
Familiarity with technical concepts, including API integrations and data ingestion processes.
Strong communication, interpersonal, and organizational skills.
Self-motivated with a drive to succeed and a passion for AI and technology.
Experience with CRM software (such as Salesforce) and sales automation tools.
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Ability to thrive in a fast-paced, early-stage startup environment.
Growth Opportunities:
At Maven AGI, we are committed to investing in our team members’ growth. This is an excellent opportunity for individuals who are looking to advance quickly within our sales organization and take on greater responsibilities as we expand.
How you show up:
What unites us is our values and the passion we share to live by them:
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.
What We Offer:
100% of medical, dental, and vision premiums covered for you; 80% for family.
HSA and FSA plans available.
Unlimited vacation and 100% paid parental leave.
Free lunches, onsite gym, and commuter benefits for in-office employees.
$1,000 home office stipend and $5,000/year for continuing education.
Competitive salary, comprehensive benefits, and meaningful equity.
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale.
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"Company Overview:\n\nMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\nPosition Overview:\n\nAs a Sales Development Representative (SDR) at Maven AGI, you will play a crucial role in expanding our reach and generating new business opportunities. You’ll be responsible for identifying, engaging, and qualifying potential clients, setting the foundation for strong customer relationships. The ideal candidate is proactive, results-oriented, and possesses a strong ability to articulate Maven AGI’s value proposition to diverse audiences.\n\n*This role is in office 5 days per week at our Back Bay office — ideal for someone who thrives on high energy and real-time deal celebrations!\n\nWhat You’ll Do:\n\n - Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies.\n\n - Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision-makers, and nurture relationships.\n\n - Assess prospect needs, challenges, and fit to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities.\n\n - Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales.\n\n - Maintain accurate and up-to-date records in our CRM, tracking lead interactions and progress.\n\n - Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified.\n\nWho You Are:\n\n - 1–3 years of experience in an SDR, BDR, or similar sales role, preferably in a SaaS or technology environment.\n\n - Proven experience in cold calling and lead generation.\n\n - Familiarity with technical concepts, including API integrations and data ingestion processes.\n\n - Strong communication, interpersonal, and organizational skills.\n\n - Self-motivated with a drive to succeed and a passion for AI and technology.\n\n - Experience with CRM software (such as Salesforce) and sales automation tools.\n\n - Bachelor’s degree in Business, Marketing, Communications, or a related field.\n\n - Ability to thrive in a fast-paced, early-stage startup environment.\n\nGrowth Opportunities:\n\nAt Maven AGI, we are committed to investing in our team members’ growth. This is an excellent opportunity for individuals who are looking to advance quickly within our sales organization and take on greater responsibilities as we expand.\n\nHow you show up:\n\nWhat unites us is our values and the passion we share to live by them:\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.\n\nWhat We Offer:\n\n - 100% of medical, dental, and vision premiums covered for you; 80% for family.\n\n - HSA and FSA plans available.\n\n - Unlimited vacation and 100% paid parental leave.\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees.\n\n - $1,000 home office stipend and $5,000/year for continuing education.\n\n - Competitive salary, comprehensive benefits, and meaningful equity.\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale.\n \n\nMavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."},{"id":"62902e8a-65df-47db-a24b-f22d1d5b525d","title":"Director, People Business Partner","department":"Business Operations ","team":"People","employmentType":"FullTime","location":"Boston","secondaryLocations":[],"publishedAt":"2026-09-14T21:25:48.424+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/62902e8a-65df-47db-a24b-f22d1d5b525d","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/62902e8a-65df-47db-a24b-f22d1d5b525d/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work: autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost. Not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers, they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results (customers report resolving 70–93% of interactions autonomously) and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
We're looking for a Director, People Business Partner to help build and scale the People function at Maven during a period of significant growth. This is a high-impact, hands-on role for someone who can move seamlessly between partnering with senior leaders on complex People challenges and rolling up their sleeves to build and execute the processes that make a growing company run.
You'll own a broad range of work across the employee lifecycle, including performance management, employee relations, promotions, terminations, policies, compliance, onboarding and offboarding, while helping build the People infrastructure and playbooks Maven needs for its next stage of growth.
Just as importantly, you'll serve as a trusted thought partner to leaders across the company. We're looking for someone who brings strong judgment, intellectual curiosity, and the confidence to challenge assumptions, push back when needed, and help leaders navigate difficult People and organizational decisions.
This is not a traditional HRBP role where you'll advise one function from within a large, established People organization, nor is it a role where strategy happens at the expense of execution. We're looking for a high-agency builder who thrives in fast-moving environments, sees what needs to happen and drives it forward, and is equally energized by strategic partnership and hands-on execution.
*This is a hybrid in-office role in our Boston Back Bay office (~3 days per week)
Partner closely with senior leaders on organizational and People challenges, bringing strong judgment, perspective, and a willingness to constructively challenge and push thinking
Own and continuously improve core People practices across the employee lifecycle, including onboarding, employee changes, promotions, performance management, leaves, and offboarding
Advise and coach managers on performance, feedback, employee relations, organizational changes, promotions, and terminations
Navigate sensitive and complex employee matters with sound judgment, balancing employee experience, business needs, and risk
Help design and run company-wide performance review and promotion cycles, creating clear and scalable processes for managers and employees
Develop, document, and scale People policies, processes, and playbooks that support Maven as we continue to grow
Own and evolve our employee handbook, ensuring policies remain practical, compliant, and aligned with how we operate
Ensure compliance with applicable employment laws and regulations and proactively identify where our practices need to evolve as the company scales
Identify emerging People and organizational needs before they become problems, and take ownership of developing practical solutions
Partner cross-functionally to translate business needs into People programs, processes, and organizational solutions
Work alongside our People & Talent Operations Associate to create efficient, high-quality operational processes across the People function
Identify opportunities to automate, simplify, and improve People workflows, systems, documentation, and employee experiences
Move quickly from problem to action, even when the path isn't fully defined, bringing in the right people and information along the way
Jump into whatever needs to be built or solved, from high-level organizational initiatives to the operational details required to make them successful
You have 8+ years of progressive HR, People Operations, People Business Partner, or related experience, ideally including meaningful experience within a venture-backed, high-growth technology company
You've experienced meaningful organizational growth and change firsthand, ideally within a Series A, B, or C environment, and understand what it takes to build People practices while a company is scaling quickly
You're a true HR/People generalist and builder, with hands-on experience across employee relations, performance management, terminations, promotions, onboarding/offboarding, HR policy, compliance, and People Operations
You've personally built or significantly improved People programs, policies, processes, or infrastructure rather than solely operating within established systems
You're a credible partner to senior leaders who can build trust quickly, offer a strong point of view, and respectfully challenge or push back when the business needs it
You have strong judgment and can navigate sensitive, ambiguous People situations without needing a playbook for every scenario
You're highly proactive and self-directed. You identify what needs to happen, create a path forward, and move with urgency without waiting for someone to tell you what to do
You're intellectually curious, learn quickly, ask thoughtful questions, and enjoy getting to the root of unfamiliar or complex problems
You're energized by growth and ownership and want an environment where there is still a lot to build, improve, and figure out
You're comfortable moving constantly between strategic and tactical work, advising an executive in one moment and digging into the underlying process, documentation, or employee issue in the next
You're personable, approachable, and able to build strong relationships across levels while also navigating challenging conversations with clarity and confidence
You bring a practical, business-minded approach to People and know how to create structure without introducing unnecessary bureaucracy
Most importantly, you're excited to help build the People foundation of a rapidly scaling startup and want your impact and scope to grow alongside the company
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~120 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work: autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information. \n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost. Not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.\n\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers, they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results (customers report resolving 70–93% of interactions autonomously) and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\n\n\n\nPOSITION OVERVIEW\n\nWe're looking for a Director, People Business Partner to help build and scale the People function at Maven during a period of significant growth. This is a high-impact, hands-on role for someone who can move seamlessly between partnering with senior leaders on complex People challenges and rolling up their sleeves to build and execute the processes that make a growing company run.\n\nYou'll own a broad range of work across the employee lifecycle, including performance management, employee relations, promotions, terminations, policies, compliance, onboarding and offboarding, while helping build the People infrastructure and playbooks Maven needs for its next stage of growth.\n\nJust as importantly, you'll serve as a trusted thought partner to leaders across the company. We're looking for someone who brings strong judgment, intellectual curiosity, and the confidence to challenge assumptions, push back when needed, and help leaders navigate difficult People and organizational decisions.\n\nThis is not a traditional HRBP role where you'll advise one function from within a large, established People organization, nor is it a role where strategy happens at the expense of execution. We're looking for a high-agency builder who thrives in fast-moving environments, sees what needs to happen and drives it forward, and is equally energized by strategic partnership and hands-on execution.\n\n\n\n*This is a hybrid in-office role in our Boston Back Bay office (~3 days per week)\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner closely with senior leaders on organizational and People challenges, bringing strong judgment, perspective, and a willingness to constructively challenge and push thinking\n\n - Own and continuously improve core People practices across the employee lifecycle, including onboarding, employee changes, promotions, performance management, leaves, and offboarding\n\n - Advise and coach managers on performance, feedback, employee relations, organizational changes, promotions, and terminations\n\n - Navigate sensitive and complex employee matters with sound judgment, balancing employee experience, business needs, and risk\n\n - Help design and run company-wide performance review and promotion cycles, creating clear and scalable processes for managers and employees\n\n - Develop, document, and scale People policies, processes, and playbooks that support Maven as we continue to grow\n\n - Own and evolve our employee handbook, ensuring policies remain practical, compliant, and aligned with how we operate\n\n - Ensure compliance with applicable employment laws and regulations and proactively identify where our practices need to evolve as the company scales\n\n - Identify emerging People and organizational needs before they become problems, and take ownership of developing practical solutions\n\n - Partner cross-functionally to translate business needs into People programs, processes, and organizational solutions\n\n - Work alongside our People & Talent Operations Associate to create efficient, high-quality operational processes across the People function\n\n - Identify opportunities to automate, simplify, and improve People workflows, systems, documentation, and employee experiences\n\n - Move quickly from problem to action, even when the path isn't fully defined, bringing in the right people and information along the way\n\n - Jump into whatever needs to be built or solved, from high-level organizational initiatives to the operational details required to make them successful\n\n\n\n\nWHO YOU ARE\n\n - You have 8+ years of progressive HR, People Operations, People Business Partner, or related experience, ideally including meaningful experience within a venture-backed, high-growth technology company\n\n - You've experienced meaningful organizational growth and change firsthand, ideally within a Series A, B, or C environment, and understand what it takes to build People practices while a company is scaling quickly\n\n - You're a true HR/People generalist and builder, with hands-on experience across employee relations, performance management, terminations, promotions, onboarding/offboarding, HR policy, compliance, and People Operations\n\n - You've personally built or significantly improved People programs, policies, processes, or infrastructure rather than solely operating within established systems\n\n - You're a credible partner to senior leaders who can build trust quickly, offer a strong point of view, and respectfully challenge or push back when the business needs it\n\n - You have strong judgment and can navigate sensitive, ambiguous People situations without needing a playbook for every scenario\n\n - You're highly proactive and self-directed. You identify what needs to happen, create a path forward, and move with urgency without waiting for someone to tell you what to do\n\n - You're intellectually curious, learn quickly, ask thoughtful questions, and enjoy getting to the root of unfamiliar or complex problems\n\n - You're energized by growth and ownership and want an environment where there is still a lot to build, improve, and figure out\n\n - You're comfortable moving constantly between strategic and tactical work, advising an executive in one moment and digging into the underlying process, documentation, or employee issue in the next\n\n - You're personable, approachable, and able to build strong relationships across levels while also navigating challenging conversations with clarity and confidence\n\n - You bring a practical, business-minded approach to People and know how to create structure without introducing unnecessary bureaucracy\n\n - Most importantly, you're excited to help build the People foundation of a rapidly scaling startup and want your impact and scope to grow alongside the company\n\n\n\n\nHOW YOU SHOW UP\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\n\n\nWHAT WE OFFER\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~120 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\n\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."},{"id":"84fa4f3f-27ab-40f1-acfb-bf985e53ac6b","title":"Senior Solutions Engineer","department":"Go To Market","team":"Solutions Engineering","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"Remote - EST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - CST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - MST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Austin","address":{"postalAddress":{"postalCode":"78701","addressCountry":"United States"}}},{"location":"Remote - PST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"San Francisco ","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}},{"location":"New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-25T17:50:14.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/84fa4f3f-27ab-40f1-acfb-bf985e53ac6b","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/84fa4f3f-27ab-40f1-acfb-bf985e53ac6b/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most AI support tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
Position Overview
As a Solutions Engineer at Maven AGI, you will be a critical member of our go-to-market team, driving the adoption of our AI solutions. Your role involves understanding customer challenges, designing tailored solutions, and demonstrating how our technology delivers tangible business value. This position demands technical curiosity, sales acumen, and a passion for helping customers succeed—often in an environment where there is no playbook.
Technical Demonstrations: Lead compelling technical demos and proof-of-concept exercises that guide prospects through the art of the possible with AI-powered customer support.
Solution Design & Scoping: Partner with sales to translate customer requirements into tailored solutions, scoping engagements that address specific pain points and deliver measurable ROI.
Customer Discovery: Engage directly with customers—from VPs of Support to CTOs—to understand their business goals and technical requirements, acting as a trusted advisor throughout the sales cycle.
POC Ownership: Run proof-of-concept engagements as the primary technical resource, ensuring successful outcomes that build confidence and drive deals forward.
Implementation Planning: Build clear implementation plans that capture requirements, define scope, and enable smooth handoffs to Forward Deployed Engineers and post-sales teams.
Demo Development: Build and modify demo applications using AI-assisted development tools to showcase product capabilities and support customer-specific use cases.
Feedback Loop: Gather insights from customer interactions to inform product development and improve our offerings.
Obsessively Curious: You tinker with things until you understand them. You're a self-starter who thrives when there's no playbook.
Comfortable with AI-Assisted Development: You regularly use tools like Claude Code, Cursor, or GitHub Copilot. You can understand what code does at a high level and leverage AI to build functional demos and prototypes.
Technically Fluent: Comfortable with NodeJS/NextJS/TypeScript stack. Foundational knowledge of software development lifecycle, cloud infrastructure, and basic security concepts.
Broad AI/LLM Understanding: You understand how enterprise AI solutions work (RAG, embeddings, knowledge retrieval) at a conceptual level, with the ability to learn depth on the job.
Sales-Focused Mindset: Previous experience in sales engineering or pre-sales, with a track record of supporting successful sales outcomes.
Confident Communicator: Comfortable presenting technical content to audiences with more experience and seniority than you. You become the product expert in the room.
Thrives in Ambiguity: You can prioritize effectively when facing competing demands with limited guidance. You're comfortable making decisions without a playbook.
Customer-Centric: Strong interpersonal skills with the ability to build relationships and influence decision-makers at all levels.
Technical Requirements
Familiarity with NodeJS/NextJS/TypeScript (primary stack)
Regular use of AI-assisted development tools (Claude Code, Cursor, GitHub Copilot, etc.)
Foundational understanding of SDLC, CI/CD, and development workflows
Basic knowledge of cloud infrastructure (AWS, GCP, or Azure concepts)
Understanding of basic security posturing and compliance considerations
Ability to read, understand, and explain code—even when AI-generated
Experience with REST APIs
Nice to Haves
Experience with ETL tools, and data integration solutions
Background in customer support operations or CX technology
Experience with platforms like Salesforce, Zendesk, or Freshdesk
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"COMPANY OVERVIEW\n\nMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most AI support tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. \n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\nPosition Overview\n\nAs a Solutions Engineer at Maven AGI, you will be a critical member of our go-to-market team, driving the adoption of our AI solutions. Your role involves understanding customer challenges, designing tailored solutions, and demonstrating how our technology delivers tangible business value. This position demands technical curiosity, sales acumen, and a passion for helping customers succeed—often in an environment where there is no playbook.\n\n \n\n\nWHAT YOU'LL DO\n\n - Technical Demonstrations: Lead compelling technical demos and proof-of-concept exercises that guide prospects through the art of the possible with AI-powered customer support.\n\n - Solution Design & Scoping: Partner with sales to translate customer requirements into tailored solutions, scoping engagements that address specific pain points and deliver measurable ROI.\n\n - Customer Discovery: Engage directly with customers—from VPs of Support to CTOs—to understand their business goals and technical requirements, acting as a trusted advisor throughout the sales cycle.\n\n - POC Ownership: Run proof-of-concept engagements as the primary technical resource, ensuring successful outcomes that build confidence and drive deals forward.\n\n - Implementation Planning: Build clear implementation plans that capture requirements, define scope, and enable smooth handoffs to Forward Deployed Engineers and post-sales teams.\n\n - Demo Development: Build and modify demo applications using AI-assisted development tools to showcase product capabilities and support customer-specific use cases.\n\n - Feedback Loop: Gather insights from customer interactions to inform product development and improve our offerings.\n\n \n\n\nWHO YOU ARE\n\n - Obsessively Curious: You tinker with things until you understand them. You're a self-starter who thrives when there's no playbook.\n\n - Comfortable with AI-Assisted Development: You regularly use tools like Claude Code, Cursor, or GitHub Copilot. You can understand what code does at a high level and leverage AI to build functional demos and prototypes.\n\n - Technically Fluent: Comfortable with NodeJS/NextJS/TypeScript stack. Foundational knowledge of software development lifecycle, cloud infrastructure, and basic security concepts.\n\n - Broad AI/LLM Understanding: You understand how enterprise AI solutions work (RAG, embeddings, knowledge retrieval) at a conceptual level, with the ability to learn depth on the job.\n\n - Sales-Focused Mindset: Previous experience in sales engineering or pre-sales, with a track record of supporting successful sales outcomes.\n\n - Confident Communicator: Comfortable presenting technical content to audiences with more experience and seniority than you. You become the product expert in the room.\n\n - Thrives in Ambiguity: You can prioritize effectively when facing competing demands with limited guidance. You're comfortable making decisions without a playbook.\n\n - Customer-Centric: Strong interpersonal skills with the ability to build relationships and influence decision-makers at all levels.\n\nTechnical Requirements\n\n \n\n - Familiarity with NodeJS/NextJS/TypeScript (primary stack)\n\n - Regular use of AI-assisted development tools (Claude Code, Cursor, GitHub Copilot, etc.)\n\n - Foundational understanding of SDLC, CI/CD, and development workflows\n\n - Basic knowledge of cloud infrastructure (AWS, GCP, or Azure concepts)\n\n - Understanding of basic security posturing and compliance considerations\n\n - Ability to read, understand, and explain code—even when AI-generated\n\n - Experience with REST APIs\n\nNice to Haves\n\n \n\n - Experience with ETL tools, and data integration solutions\n\n - Background in customer support operations or CX technology\n\n - Experience with platforms like Salesforce, Zendesk, or Freshdesk\n\n \n\n\nWHAT WE OFFER\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."},{"id":"6490894f-9a50-41e3-8922-7b07631c13d6","title":"Senior Product Manager, Integrations","department":"Engineering & Product","team":"Product","employmentType":"FullTime","location":"Boston","secondaryLocations":[],"publishedAt":"2026-10-21T01:29:34.918+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/6490894f-9a50-41e3-8922-7b07631c13d6","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/6490894f-9a50-41e3-8922-7b07631c13d6/application","descriptionHtml":"Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
Maven's agents are only as good as the systems they can reach. Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools. Our agents have to read from all of them, take action inside them, and do it reliably.
The Integrations layer is what makes that possible. It's how our agents fetch a customer's order history from Shopify, update a ticket in Zendesk, look up an account in Salesforce, pull a knowledge article from Confluence, and trigger a refund inside a homegrown billing system.
We're hiring a Senior PM to own this layer end-to-end. You'll define what Maven integrates with, how deep those integrations go, and how we scale the platform so that adding the next integrations doesn't require building each one by hand. You'll own the roadmap, the P&L, and the direct relationships with the enterprise customers whose stacks we live inside.
Roadmap and prioritization for Maven's integration portfolio. Which systems we support, at what depth, and in what order.
The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.
Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.
Enterprise customer engagement. You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.
Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.
Partner ecosystem strategy. Which platforms warrant a formal partnership, which stay in our own build queue, and how we approach marketplace listings on Salesforce AppExchange, Zendesk Marketplace, and similar channels.
Cross-functional partnership with GTM to convert integration depth into enterprise wins, and with customer success to turn integration issues into product improvements rather than support tickets.
5-7+ years of product management experience, with meaningful time on integrations, APIs, developer platforms, or iPaaS products.
You've built and shipped integration products before. You understand the difference between a connector, an integration platform, and an actions framework, and you can explain the difference,
Direct experience with the systems Maven agents touch: CRMs (Salesforce, HubSpot), ticketing (Zendesk, ServiceNow, Freshdesk), knowledge bases (Confluence, Notion, Guru), commerce (Shopify, Stripe), and identity (Okta, Auth0). You don't need all of them, but you've worked inside several.
Fluent in the technical building blocks: REST and GraphQL APIs, webhooks, OAuth, rate limits, event streams, and the failure modes that come with each.
You've operated in both startup and scaled environments and know when to build in-house versus when to buy or partner.
You extract requirements from messy customer conversations and turn them into PRDs. Non-negotiable.
You're a problem solver, not a project manager. You've been the person deciding what to build and why.
Real enthusiasm for AI, LLMs, and autonomous agents, and a clear point of view on how integrations change when the caller is an agent instead of a human developer.
Strong communication across audiences. Technical enough to hold your own with engineering, but clear enough to translate for enterprise stakeholders and GTM.
Hybrid in Boston or San Francisco.
Base salary of $175,000 to $230,000, plus bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.
You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.
Integrations at Maven is not a services function or a \"nice to have.\" It's the difference between an agent that can talk about a customer's problem and an agent that can actually solve it.
Maven has the strongest product on the market for complex enterprise AI use cases. Our conversion rate from first conversation to close speaks for itself.
A growing roster of enterprise brands is betting on Maven for their AI agent strategy.
This isn't a proof of concept! We're deploying AI agents into production for enterprise customers today.
Join us in changing the face of enterprise customer support!
","descriptionPlain":"Maven AGI is an enterprise https://www.mavenagi.com/ AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.\n\nOur platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.\n\nWe’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.\n\nWe are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.\n\n\n\nTEAM:\n\nMaven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.\n\n\n\n\nTHE ROLE\n\nMaven's agents are only as good as the systems they can reach. Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools. Our agents have to read from all of them, take action inside them, and do it reliably.\n\nThe Integrations layer is what makes that possible. It's how our agents fetch a customer's order history from Shopify, update a ticket in Zendesk, look up an account in Salesforce, pull a knowledge article from Confluence, and trigger a refund inside a homegrown billing system.\n\nWe're hiring a Senior PM to own this layer end-to-end. You'll define what Maven integrates with, how deep those integrations go, and how we scale the platform so that adding the next integrations doesn't require building each one by hand. You'll own the roadmap, the P&L, and the direct relationships with the enterprise customers whose stacks we live inside.\n\n\n\n\nWHAT YOU'LL OWN:\n\n - Roadmap and prioritization for Maven's integration portfolio. Which systems we support, at what depth, and in what order.\n\n - The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.\n\n - Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.\n\n - Enterprise customer engagement. You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.\n\n - Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.\n\n - Partner ecosystem strategy. Which platforms warrant a formal partnership, which stay in our own build queue, and how we approach marketplace listings on Salesforce AppExchange, Zendesk Marketplace, and similar channels.\n\n - Cross-functional partnership with GTM to convert integration depth into enterprise wins, and with customer success to turn integration issues into product improvements rather than support tickets.\n\n\n\n\nWHO YOU ARE:\n\n - 5-7+ years of product management experience, with meaningful time on integrations, APIs, developer platforms, or iPaaS products.\n\n - You've built and shipped integration products before. You understand the difference between a connector, an integration platform, and an actions framework, and you can explain the difference,\n\n - Direct experience with the systems Maven agents touch: CRMs (Salesforce, HubSpot), ticketing (Zendesk, ServiceNow, Freshdesk), knowledge bases (Confluence, Notion, Guru), commerce (Shopify, Stripe), and identity (Okta, Auth0). You don't need all of them, but you've worked inside several.\n\n - Fluent in the technical building blocks: REST and GraphQL APIs, webhooks, OAuth, rate limits, event streams, and the failure modes that come with each.\n\n - You've operated in both startup and scaled environments and know when to build in-house versus when to buy or partner.\n\n - You extract requirements from messy customer conversations and turn them into PRDs. Non-negotiable.\n\n - You're a problem solver, not a project manager. You've been the person deciding what to build and why.\n\n - Real enthusiasm for AI, LLMs, and autonomous agents, and a clear point of view on how integrations change when the caller is an agent instead of a human developer.\n\n - Strong communication across audiences. Technical enough to hold your own with engineering, but clear enough to translate for enterprise stakeholders and GTM.\n\n\n\nLOCATION:\n\nHybrid in Boston or San Francisco. \n\n\n\nCOMPENSATION:\n\nBase salary of $175,000 to $230,000, plus bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.\n\n\n\nWHY MAVEN:\n\n - You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.\n\n - Integrations at Maven is not a services function or a \"nice to have.\" It's the difference between an agent that can talk about a customer's problem and an agent that can actually solve it.\n\n - Maven has the strongest product on the market for complex enterprise AI use cases. Our conversion rate from first conversation to close speaks for itself.\n\n - A growing roster of enterprise brands is betting on Maven for their AI agent strategy.\n\n - This isn't a proof of concept! We're deploying AI agents into production for enterprise customers today.\n\nJoin us in changing the face of enterprise customer support!"},{"id":"b1800a12-714f-4ed1-ae6c-9b7d81183889","title":"Sales Development Representative - San Francisco","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco ","secondaryLocations":[],"publishedAt":"2026-09-24T19:45:13.291+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/b1800a12-714f-4ed1-ae6c-9b7d81183889","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/b1800a12-714f-4ed1-ae6c-9b7d81183889/application","descriptionHtml":"Company Overview:
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
Position Overview:
As a Sales Development Representative (SDR) at Maven AGI, you will play a crucial role in expanding our reach and generating new business opportunities. You’ll be responsible for identifying, engaging, and qualifying potential clients, setting the foundation for strong customer relationships. The ideal candidate is proactive, results-oriented, and possesses a strong ability to articulate Maven AGI’s value proposition to diverse audiences.
*This role is onsite in our San Francisco office, coming soon!*
What You’ll Do:
Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies.
Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision-makers, and nurture relationships.
Assess prospect needs, challenges, and fit to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities.
Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales.
Maintain accurate and up-to-date records in our CRM, tracking lead interactions and progress.
Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified.
Who You Are:
1–3 years of experience in an SDR, BDR, or similar sales role, preferably in a SaaS or technology environment.
Proven experience in cold calling and lead generation.
Familiarity with technical concepts, including API integrations and data ingestion processes.
Strong communication, interpersonal, and organizational skills.
Self-motivated with a drive to succeed and a passion for AI and technology.
Experience with CRM software (such as Salesforce) and sales automation tools.
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Ability to thrive in a fast-paced, early-stage startup environment.
Growth Opportunities:
At Maven AGI, we are committed to investing in our team members’ growth. This is an excellent opportunity for individuals who are looking to advance quickly within our sales organization and take on greater responsibilities as we expand.
How you show up:
What unites us is our values and the passion we share to live by them:
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.
What We Offer:
100% of medical, dental, and vision premiums covered for you; 80% for family.
HSA and FSA plans available.
Unlimited vacation and 100% paid parental leave.
Free lunches, onsite gym, and commuter benefits for in-office employees.
$1,000 home office stipend and $5,000/year for continuing education.
Competitive salary, comprehensive benefits, and meaningful equity.
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale.
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"Company Overview:\n\nMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\nPosition Overview:\n\nAs a Sales Development Representative (SDR) at Maven AGI, you will play a crucial role in expanding our reach and generating new business opportunities. You’ll be responsible for identifying, engaging, and qualifying potential clients, setting the foundation for strong customer relationships. The ideal candidate is proactive, results-oriented, and possesses a strong ability to articulate Maven AGI’s value proposition to diverse audiences.\n\n*This role is onsite in our San Francisco office, coming soon!*\n\nWhat You’ll Do:\n\n - Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies.\n\n - Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision-makers, and nurture relationships.\n\n - Assess prospect needs, challenges, and fit to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities.\n\n - Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales.\n\n - Maintain accurate and up-to-date records in our CRM, tracking lead interactions and progress.\n\n - Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified.\n\nWho You Are:\n\n - 1–3 years of experience in an SDR, BDR, or similar sales role, preferably in a SaaS or technology environment.\n\n - Proven experience in cold calling and lead generation.\n\n - Familiarity with technical concepts, including API integrations and data ingestion processes.\n\n - Strong communication, interpersonal, and organizational skills.\n\n - Self-motivated with a drive to succeed and a passion for AI and technology.\n\n - Experience with CRM software (such as Salesforce) and sales automation tools.\n\n - Bachelor’s degree in Business, Marketing, Communications, or a related field.\n\n - Ability to thrive in a fast-paced, early-stage startup environment.\n\nGrowth Opportunities:\n\nAt Maven AGI, we are committed to investing in our team members’ growth. This is an excellent opportunity for individuals who are looking to advance quickly within our sales organization and take on greater responsibilities as we expand.\n\nHow you show up:\n\nWhat unites us is our values and the passion we share to live by them:\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.\n\nWhat We Offer:\n\n - 100% of medical, dental, and vision premiums covered for you; 80% for family.\n\n - HSA and FSA plans available.\n\n - Unlimited vacation and 100% paid parental leave.\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees.\n\n - $1,000 home office stipend and $5,000/year for continuing education.\n\n - Competitive salary, comprehensive benefits, and meaningful equity.\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale.\n \n\nMavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."},{"id":"84eae175-bd94-45f9-bea7-ec3c4a4fc206","title":"Senior Software Engineer – Platform Team","department":"Engineering & Product","team":"Platform","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"San Francisco ","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-10-01T17:33:15.315+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/84eae175-bd94-45f9-bea7-ec3c4a4fc206","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/84eae175-bd94-45f9-bea7-ec3c4a4fc206/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
We are seeking a seasoned Senior Software Engineer to join our Platform team. This is a high-impact, senior engineering role where you’ll help define the technical direction of our systems and mentor other engineers. You will be a key driver of architecture, design, and implementation, helping us build and scale robust, high-quality systems in a dynamic, fast-paced startup environment.
Contribute to the architecture and development of a world class agentic platform that powers intelligent, scalable, production grade AI agents.
Work with cross functional partners to define requirements and translate them into clear, maintainable technical solutions.
Lead or support high impact initiatives that expand the capabilities of our platform and accelerate our roadmap.
Mentor engineers, provide thoughtful feedback, and help elevate the overall quality of the team’s technical work.
Build well structured, testable, and resilient services that can operate at scale in production environments.
Adapt quickly to evolving priorities and contribute effectively in an environment that values iteration, ownership, and continuous improvement.
You have 5+ years of professional software engineering experience with a strong track record of delivering production quality systems.
You're based in Boston, MA or San Francisco, CA and able to work out of one of our offices on a hybrid model.
You have experience building backend services in Typescript/Node as well as Java. Experience with Spring Boot is highly desirable.
You have experience setting technical direction for teams, making architecture decisions, and influencing engineering best practices.
You bring relevant telephony experience, such as SIP, Twilio, or similar communication platforms, or you have demonstrated the ability to rapidly learn and operate within this domain. This may include work on voice routing, call flow orchestration, messaging pipelines, or integrating telephony services into distributed systems.
You communicate clearly, collaborate well across functions, and can articulate technical tradeoffs in a way that supports strong decision making.
You are excited to work in a fast paced startup environment, embrace ambiguity, and enjoy driving clarity and momentum across complex initiatives.
Familiarity with areas such as LLMs, retrieval augmented generation, or agentic systems is a plus.
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years, small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!
","descriptionPlain":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\n\n\nTEAM:\n\nMaven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.\n\n\n\nPOSITION OVERVIEW:\n\nWe are seeking a seasoned Senior Software Engineer to join our Platform team. This is a high-impact, senior engineering role where you’ll help define the technical direction of our systems and mentor other engineers. You will be a key driver of architecture, design, and implementation, helping us build and scale robust, high-quality systems in a dynamic, fast-paced startup environment.\n\n\n\nWHAT YOU’LL DO:\n\n - Contribute to the architecture and development of a world class agentic platform that powers intelligent, scalable, production grade AI agents.\n\n - Work with cross functional partners to define requirements and translate them into clear, maintainable technical solutions.\n\n - Lead or support high impact initiatives that expand the capabilities of our platform and accelerate our roadmap.\n\n - Mentor engineers, provide thoughtful feedback, and help elevate the overall quality of the team’s technical work.\n\n - Build well structured, testable, and resilient services that can operate at scale in production environments.\n\n - Adapt quickly to evolving priorities and contribute effectively in an environment that values iteration, ownership, and continuous improvement.\n\n\n\nWHO YOU ARE:\n\n - You have 5+ years of professional software engineering experience with a strong track record of delivering production quality systems.\n\n - You're based in Boston, MA or San Francisco, CA and able to work out of one of our offices on a hybrid model.\n\n - You have experience building backend services in Typescript/Node as well as Java. Experience with Spring Boot is highly desirable.\n\n - You have experience setting technical direction for teams, making architecture decisions, and influencing engineering best practices.\n\n - You bring relevant telephony experience, such as SIP, Twilio, or similar communication platforms, or you have demonstrated the ability to rapidly learn and operate within this domain. This may include work on voice routing, call flow orchestration, messaging pipelines, or integrating telephony services into distributed systems.\n\n - You communicate clearly, collaborate well across functions, and can articulate technical tradeoffs in a way that supports strong decision making.\n\n - You are excited to work in a fast paced startup environment, embrace ambiguity, and enjoy driving clarity and momentum across complex initiatives.\n\n - Familiarity with areas such as LLMs, retrieval augmented generation, or agentic systems is a plus.\n\n\n\nHOW YOU SHOW UP:\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\n\nWHAT WE OFFER:\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years, small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!"},{"id":"eb2b87d6-c6d8-4f40-b8ac-c1f51c2d76ae","title":"Software Engineering Manager/Tech Lead, Maven Voice","department":"Engineering & Product","team":"Engineering & Product","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"San Francisco ","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-10-08T11:46:30.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02116","addressRegion":"MA","streetAddress":"","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/eb2b87d6-c6d8-4f40-b8ac-c1f51c2d76ae","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/eb2b87d6-c6d8-4f40-b8ac-c1f51c2d76ae/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers, they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories.
We’re looking for an Engineering Manager/Technical Lead to help build Maven AGI’s Voice Agent platform.
Maven Voice enables enterprise customers to automate real customer conversations through AI agents that can understand intent in real time, respond naturally, handle interruptions, execute workflows, and seamlessly hand conversations off to human agents when needed.
This is a technical leadership role that combines people mentorship, product execution, and strong engineering judgment. You will support managing our team of engineers working across real-time voice infrastructure, conversational AI, agent orchestration, integrations, and customer-facing product experiences.
You will partner closely with Product, AI/ML, Design, Customer Success, and other engineering teams to turn complex customer needs into reliable, scalable product capabilities. You’ll also work directly with enterprise customers and internal stakeholders to understand voice workflows, contact-center environments, and technical constraints, then help the team deliver solutions that work in production at scale.
Manage and co-develop with a team of software engineers building Maven’s Voice Agent platform
Partner with Product and Design to define scope, sequencing, and technical approaches for new Voice capabilities
Partner closely with other technical leads to align architecture, engineering priorities, and execution
Help onboard engineers as the Voice team grows
Balance customer commitments, product velocity, platform reliability, and longer-term technical investments
Communicate technical risks, trade-offs, dependencies, and progress across the organization
Build strong partnerships across Engineering, Product, AI/ML, Customer Success, and Go-to-Market teams
Improve engineering processes while keeping the team fast, pragmatic, and focused on shipping high-quality products
Build a culture of technical ownership, experimentation, and continuous improvement
Guide the design, development, and operation of real-time voice and conversational AI systems
Lead engineering efforts across voice agents, conversation orchestration, telephony integrations, and customer workflows
Help the team build responsive, natural conversational experiences that handle interruptions, changing context, accents, languages, and unpredictable user behavior
Partner with AI/ML teams to integrate speech recognition, text-to-speech, LLMs, and other AI models into production voice experiences
Drive improvements in latency, reliability, call quality, scalability, and overall user experience
Guide integrations with telephony and contact-center infrastructure, including SIP, PSTN, WebRTC, Twilio, Genesys, Cisco, RingCentral, Zendesk Talk, and similar platforms
Build systems that allow AI agents to execute real-world workflows such as account updates, transactions, scheduling, refunds, and other customer actions
Ensure voice conversations can transition smoothly to human agents with the appropriate context, transcripts, summaries, and interaction history
Establish strong observability and debugging practices for distributed, real-time systems
Partner with customer-facing teams to investigate production issues and turn customer feedback into durable product improvements
Help define technical architecture and engineering standards as the Voice platform scales across customers and use cases
Evaluate and adopt technologies that improve voice quality, developer velocity, reliability, and product performance
7+ years of software engineering experience
3+ years of experience managing engineering teams
Strong technical background building and operating production software systems
Experience leading teams working on distributed, real-time, or high-concurrency applications
Strong understanding of APIs, backend systems, service-oriented architectures, and cloud infrastructure
Experience working with asynchronous systems, streaming data, event-driven architectures, or similar real-time workloads
Strong product judgment and experience partnering closely with Product and Design
Comfortable working across both technical architecture and day-to-day execution
Experience operating customer-facing systems where reliability and responsiveness are critical
Ability to communicate complex technical trade-offs clearly to both technical and non-technical stakeholders
Strong cross-functional collaboration skills
Comfortable working directly with customers to understand technical requirements and production issues
Comfortable operating in a fast-paced startup environment
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!
","descriptionPlain":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers, they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories.\n\n\n\n\nTHE POSITION\n\nWe’re looking for an Engineering Manager/Technical Lead to help build Maven AGI’s Voice Agent platform.\n\nMaven Voice enables enterprise customers to automate real customer conversations through AI agents that can understand intent in real time, respond naturally, handle interruptions, execute workflows, and seamlessly hand conversations off to human agents when needed.\n\nThis is a technical leadership role that combines people mentorship, product execution, and strong engineering judgment. You will support managing our team of engineers working across real-time voice infrastructure, conversational AI, agent orchestration, integrations, and customer-facing product experiences.\n\nYou will partner closely with Product, AI/ML, Design, Customer Success, and other engineering teams to turn complex customer needs into reliable, scalable product capabilities. You’ll also work directly with enterprise customers and internal stakeholders to understand voice workflows, contact-center environments, and technical constraints, then help the team deliver solutions that work in production at scale.\n\n\n\nWHAT YOU’LL DO:\n\n - Manage and co-develop with a team of software engineers building Maven’s Voice Agent platform\n\n - Partner with Product and Design to define scope, sequencing, and technical approaches for new Voice capabilities\n\n - Partner closely with other technical leads to align architecture, engineering priorities, and execution\n\n - Help onboard engineers as the Voice team grows\n\n - Balance customer commitments, product velocity, platform reliability, and longer-term technical investments\n\n - Communicate technical risks, trade-offs, dependencies, and progress across the organization\n\n - Build strong partnerships across Engineering, Product, AI/ML, Customer Success, and Go-to-Market teams\n\n - Improve engineering processes while keeping the team fast, pragmatic, and focused on shipping high-quality products\n\n - Build a culture of technical ownership, experimentation, and continuous improvement\n\n\nTECHNICAL AND PRODUCT RESPONSIBILITIES:\n\n - Guide the design, development, and operation of real-time voice and conversational AI systems\n\n - Lead engineering efforts across voice agents, conversation orchestration, telephony integrations, and customer workflows\n\n - Help the team build responsive, natural conversational experiences that handle interruptions, changing context, accents, languages, and unpredictable user behavior\n\n - Partner with AI/ML teams to integrate speech recognition, text-to-speech, LLMs, and other AI models into production voice experiences\n\n - Drive improvements in latency, reliability, call quality, scalability, and overall user experience\n\n - Guide integrations with telephony and contact-center infrastructure, including SIP, PSTN, WebRTC, Twilio, Genesys, Cisco, RingCentral, Zendesk Talk, and similar platforms\n\n - Build systems that allow AI agents to execute real-world workflows such as account updates, transactions, scheduling, refunds, and other customer actions\n\n - Ensure voice conversations can transition smoothly to human agents with the appropriate context, transcripts, summaries, and interaction history\n\n - Establish strong observability and debugging practices for distributed, real-time systems\n\n - Partner with customer-facing teams to investigate production issues and turn customer feedback into durable product improvements\n\n - Help define technical architecture and engineering standards as the Voice platform scales across customers and use cases\n\n - Evaluate and adopt technologies that improve voice quality, developer velocity, reliability, and product performance\n\n\n\nWHO YOU ARE:\n\n - 7+ years of software engineering experience\n\n - 3+ years of experience managing engineering teams\n\n - Strong technical background building and operating production software systems\n\n - Experience leading teams working on distributed, real-time, or high-concurrency applications\n\n - Strong understanding of APIs, backend systems, service-oriented architectures, and cloud infrastructure\n\n - Experience working with asynchronous systems, streaming data, event-driven architectures, or similar real-time workloads\n\n - Strong product judgment and experience partnering closely with Product and Design\n\n - Comfortable working across both technical architecture and day-to-day execution\n\n - Experience operating customer-facing systems where reliability and responsiveness are critical\n\n - Ability to communicate complex technical trade-offs clearly to both technical and non-technical stakeholders\n\n - Strong cross-functional collaboration skills\n\n - Comfortable working directly with customers to understand technical requirements and production issues\n\n - Comfortable operating in a fast-paced startup environment\n\n\n\n\nHOW YOU SHOW UP\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\n\nWHAT WE OFFER\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!"},{"id":"b09fd12e-bf49-4fe5-b55e-9f0d64c1567e","title":"Enterprise Account Executive","department":"Go To Market","team":"Go To Market","employmentType":"FullTime","location":"Remote - PST","secondaryLocations":[{"location":"Remote - EST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - CST","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - MST","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-14T14:43:24.453+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/Maven-agi/b09fd12e-bf49-4fe5-b55e-9f0d64c1567e","applyUrl":"https://jobs.ashbyhq.com/Maven-agi/b09fd12e-bf49-4fe5-b55e-9f0d64c1567e/application","descriptionHtml":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
As a member of our growing Enterprise sales team, you'll be instrumental in generating pipeline and landing and expanding business with large enterprise customers. You set ambitious personal goals and hold yourself accountable to a consistent, repeatable process to achieve them. You're a big-picture thinker who enables customers to move quickly through a value-based sales approach.
Drive Enterprise Sales: Identify, engage, and close new business with large enterprise clients, building long-term strategic relationships.
Account Management & Expansion: Manage and expand key accounts, identifying growth opportunities and deepening engagement across customer organizations.
Value-Based Selling: Guide clients through complex sales cycles with a consultative, solution-oriented approach, demonstrating the value of Maven AGI against their business objectives.
Collaborate Cross-Functionally: Partner closely with Product, Customer Success, and Marketing to align on customer needs and ensure seamless implementation and support.
Market Research & Strategy: Stay ahead of industry trends and the competitive landscape to shape targeted sales strategies.
Pipeline & Forecast Management: Maintain a robust pipeline, forecast accurately, and report regularly against revenue targets.
Represent Maven AGI: Serve as a brand ambassador at industry events, conferences, and meetings.
Meet and Exceed Targets: Consistently hit or exceed quarterly and annual sales goals through disciplined execution.
Experience: 5+ years in enterprise sales, with a proven record of closing deals and exceeding targets within large organizations.
Strategic Selling Skills: Demonstrated ability to sell to C-suite and senior-level executives, particularly within Fortune 1000 companies.
Market Knowledge: Deep understanding of Customer Experience, Customer Support, or SaaS markets, with experience selling high-value solutions.
Account Management: Skilled at both new-customer acquisition and account expansion — a balance of hunter and farmer mindsets.
Solution-Oriented: Expertise in consultative, value-based selling, able to clearly connect solutions to customer needs and business value.
Business Acumen: Strong financial, technical, and business insight to navigate complex sales cycles and tailor solutions.
Collaboration Skills: Track record working cross-functionally with product, customer success, and marketing.
Attributes: High energy, entrepreneurial mindset, disciplined execution, and a genuine passion for customer-centric relationships.
Education: Bachelor's degree in Business or related field; MBA is a plus.
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
","descriptionPlain":"ENTERPRISE ACCOUNT EXECUTIVE — MAVEN AGI\n\n\nCOMPANY OVERVIEW\n\nMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\n\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.\n\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\n\n \n\n\nPOSITION OVERVIEW\n\nAs a member of our growing Enterprise sales team, you'll be instrumental in generating pipeline and landing and expanding business with large enterprise customers. You set ambitious personal goals and hold yourself accountable to a consistent, repeatable process to achieve them. You're a big-picture thinker who enables customers to move quickly through a value-based sales approach.\n\n \n\n\nWHAT YOU'LL DO\n\n - Drive Enterprise Sales: Identify, engage, and close new business with large enterprise clients, building long-term strategic relationships.\n\n - Account Management & Expansion: Manage and expand key accounts, identifying growth opportunities and deepening engagement across customer organizations.\n\n - Value-Based Selling: Guide clients through complex sales cycles with a consultative, solution-oriented approach, demonstrating the value of Maven AGI against their business objectives.\n\n - Collaborate Cross-Functionally: Partner closely with Product, Customer Success, and Marketing to align on customer needs and ensure seamless implementation and support.\n\n - Market Research & Strategy: Stay ahead of industry trends and the competitive landscape to shape targeted sales strategies.\n\n - Pipeline & Forecast Management: Maintain a robust pipeline, forecast accurately, and report regularly against revenue targets.\n\n - Represent Maven AGI: Serve as a brand ambassador at industry events, conferences, and meetings.\n\n - Meet and Exceed Targets: Consistently hit or exceed quarterly and annual sales goals through disciplined execution.\n\n\nWHO YOU ARE\n\n - Experience: 5+ years in enterprise sales, with a proven record of closing deals and exceeding targets within large organizations.\n\n - Strategic Selling Skills: Demonstrated ability to sell to C-suite and senior-level executives, particularly within Fortune 1000 companies.\n\n - Market Knowledge: Deep understanding of Customer Experience, Customer Support, or SaaS markets, with experience selling high-value solutions.\n\n - Account Management: Skilled at both new-customer acquisition and account expansion — a balance of hunter and farmer mindsets.\n\n - Solution-Oriented: Expertise in consultative, value-based selling, able to clearly connect solutions to customer needs and business value.\n\n - Business Acumen: Strong financial, technical, and business insight to navigate complex sales cycles and tailor solutions.\n\n - Collaboration Skills: Track record working cross-functionally with product, customer success, and marketing.\n\n - Attributes: High energy, entrepreneurial mindset, disciplined execution, and a genuine passion for customer-centric relationships.\n\n - Education: Bachelor's degree in Business or related field; MBA is a plus.\n\n\nHOW YOU SHOW UP\n\n - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\n - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\n - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\n - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\n\nWHAT WE OFFER\n\n - 100% of medical, dental, and vision premiums covered for you, 80% for family\n\n - HSA and FSA plans available\n\n - Unlimited vacation and 100% paid parental leave\n\n - Free lunches, onsite gym, and commuter benefits for in-office employees\n\n - $1,000 home office stipend and $5,000/year for continuing education\n\n - Competitive salary, comprehensive benefits, and meaningful equity\n\n - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.\n\nJoin us in changing the face of enterprise customer support."}],"apiVersion":"1"}