Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Valon is deploying ValonOS, an AI‑native operating system for complex, regulated operations, with a high‑touch implementation model that pairs great software with world‑class on‑the‑ground execution. As an Implementation Manager, you keep complex, multi‑stakeholder programs moving with clarity, pace, and trust. You are the client’s primary day‑to‑day partner and the internal conductor who aligns Deployment Strategy, Forward‑Deployed Engineering, Product, and Operations to deliver outcomes quickly and safely.
Own the plan of record for an enterprise deployment
Keep track of all tasks, risks, issues, and open items across different work areas. Surface critical path, dependencies, and decision needs with precision.
Drive execution to timeline
Anticipate long‑lead blockers, assign DRIs, set clear timelines, and burn down risks. Balance speed with quality in regulated, legacy environments.
Be the main client touchpoint
Build trusted relationships with project manager counterparts and business leaders. Read the room, manage expectations, and translate feedback into crisp actions.
Orchestrate cross‑functional teams
Coordinate Deployment Strategists, Forward Deployed Engineers, Engineering, Product, and Analytics from discovery through go live.
Manage scope and change
Capture requests, cluster themes, and route to the minimum viable path. Use off‑the‑shelf assets and sessions to avoid bespoke work where possible.
Land enablement and adoption
Plan and run training, comms, and readiness for target user cohorts. Track adoption against thresholds and close gaps.
Run executive cadence
Prepare materials and drive steering forums with client executives. Keep decisions, risks, and value tracking transparent and on‑track.
Contribute to the playbook
Codify templates, checklists, and talk tracks that make future deployments faster and more repeatable.
Clear, living plan of record with no surprises on critical path.
Risks and dependencies surfaced early and burned down proactively.
Transition completed smoothly with minimal business disruption and contingency plans ready but not needed.
Client stakeholders trust the program and feel well‑managed; decisions made to cadence.
Adoption targets achieved with trained users and a stable support model.
Minimal bespoke build through smart expectation‑setting and strong use of existing assets.
6+ years in implementation management, consulting, program management, or similar roles driving complex enterprise rollouts.
Exceptional organization and written/verbal communication. Operate with clarity in ambiguity and high‑stakes settings.
Relationship builder with high EQ who earns trusted‑advisor status with counterparts and executives.
Strong judgment on when to escalate, when to say no, and how to scope to the minimum viable path.
Comfortable coordinating across multiple vendors and stakeholders in complex, compliance‑sensitive environments.
Experience in implementation management, consulting, investment banking, private equity, hedge funds, or enterprise software deployment where you managed cross‑functional workstreams under tight timelines.
Background in forward‑deployed work with product or engineering teams.
Fluency with program tools like Notion, Google Workspace, and project/issue trackers.
This is a full-remote role but can be hybrid in our NY or SF offices
High‑ownership environment with small, senior teams.
Expected travel ~10% to client sites and key working sessions, flexing up around milestones.
Small, high‑trust teams where ownership beats ceremony.
We treat implementation as 50% of the product: success = software + deployment.
Builders over coordinators. You own outcomes, not just tasks.
Proven in the real world. ValonOS is battle‑tested in live operations, so you’re not pushing a slide‑ware roadmap — you’re deploying capabilities that already deliver value.
Build with elite partners. You’ll work shoulder‑to‑shoulder with former founders, ex‑FAANG engineers, and consultants who prize ownership and pace over ceremony.
Direct line to impact. Your programs unlock measurable P&L outcomes for customers — faster time‑to‑value, lower cost to operate, better customer experience — and those wins shape our product roadmap.
High‑trust autonomy. Small, senior teams with clear goals. You’ll make the calls, run the room, and ship. We optimize for leverage, not meetings.
Career compounder. The role blends executive customer exposure, complex transformation, and product influence — a rare mix that compounds your judgment and scope.
Momentum and market pull. Legacy transformations are inevitable; our AI‑native approach lets enterprises leapfrog, not inch forward. You’ll be at the tip of that spear.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nABOUT THE ROLE\n\nValon is deploying ValonOS, an AI‑native operating system for complex, regulated operations, with a high‑touch implementation model that pairs great software with world‑class on‑the‑ground execution. As an Implementation Manager, you keep complex, multi‑stakeholder programs moving with clarity, pace, and trust. You are the client’s primary day‑to‑day partner and the internal conductor who aligns Deployment Strategy, Forward‑Deployed Engineering, Product, and Operations to deliver outcomes quickly and safely.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the plan of record for an enterprise deployment\n \n Keep track of all tasks, risks, issues, and open items across different work areas. Surface critical path, dependencies, and decision needs with precision.\n\n - Drive execution to timeline\n \n Anticipate long‑lead blockers, assign DRIs, set clear timelines, and burn down risks. Balance speed with quality in regulated, legacy environments.\n\n - Be the main client touchpoint\n \n Build trusted relationships with project manager counterparts and business leaders. Read the room, manage expectations, and translate feedback into crisp actions.\n\n - Orchestrate cross‑functional teams\n \n Coordinate Deployment Strategists, Forward Deployed Engineers, Engineering, Product, and Analytics from discovery through go live.\n\n - Manage scope and change\n \n Capture requests, cluster themes, and route to the minimum viable path. Use off‑the‑shelf assets and sessions to avoid bespoke work where possible.\n\n - Land enablement and adoption\n \n Plan and run training, comms, and readiness for target user cohorts. Track adoption against thresholds and close gaps.\n\n - Run executive cadence\n \n Prepare materials and drive steering forums with client executives. Keep decisions, risks, and value tracking transparent and on‑track.\n\n - Contribute to the playbook\n \n Codify templates, checklists, and talk tracks that make future deployments faster and more repeatable.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Clear, living plan of record with no surprises on critical path.\n\n - Risks and dependencies surfaced early and burned down proactively.\n\n - Transition completed smoothly with minimal business disruption and contingency plans ready but not needed.\n\n - Client stakeholders trust the program and feel well‑managed; decisions made to cadence.\n\n - Adoption targets achieved with trained users and a stable support model.\n\n - Minimal bespoke build through smart expectation‑setting and strong use of existing assets.\n\n\n\n\nQUALIFICATIONS\n\n - 6+ years in implementation management, consulting, program management, or similar roles driving complex enterprise rollouts.\n\n - Exceptional organization and written/verbal communication. Operate with clarity in ambiguity and high‑stakes settings.\n\n - Relationship builder with high EQ who earns trusted‑advisor status with counterparts and executives.\n\n - Strong judgment on when to escalate, when to say no, and how to scope to the minimum viable path.\n\n - Comfortable coordinating across multiple vendors and stakeholders in complex, compliance‑sensitive environments.\n\n\n\n\nPREFERRED BACKGROUNDS\n\n - Experience in implementation management, consulting, investment banking, private equity, hedge funds, or enterprise software deployment where you managed cross‑functional workstreams under tight timelines.\n\n - Background in forward‑deployed work with product or engineering teams.\n\n - Fluency with program tools like Notion, Google Workspace, and project/issue trackers.\n\n\n\n\nWORK ENVIRONMENT\n\n - This is a full-remote role but can be hybrid in our NY or SF offices\n\n - High‑ownership environment with small, senior teams.\n\n - Expected travel ~10% to client sites and key working sessions, flexing up around milestones.\n\n\n\n\nHOW WE WORK\n\n - Small, high‑trust teams where ownership beats ceremony.\n\n - We treat implementation as 50% of the product: success = software + deployment.\n\n - Builders over coordinators. You own outcomes, not just tasks.\n\n\n\n\nWHY VALON\n\n - Proven in the real world. ValonOS is battle‑tested in live operations, so you’re not pushing a slide‑ware roadmap — you’re deploying capabilities that already deliver value.\n\n - Build with elite partners. You’ll work shoulder‑to‑shoulder with former founders, ex‑FAANG engineers, and consultants who prize ownership and pace over ceremony.\n\n - Direct line to impact. Your programs unlock measurable P&L outcomes for customers — faster time‑to‑value, lower cost to operate, better customer experience — and those wins shape our product roadmap.\n\n - High‑trust autonomy. Small, senior teams with clear goals. You’ll make the calls, run the room, and ship. We optimize for leverage, not meetings.\n\n - Career compounder. The role blends executive customer exposure, complex transformation, and product influence — a rare mix that compounds your judgment and scope.\n\n - Momentum and market pull. Legacy transformations are inevitable; our AI‑native approach lets enterprises leapfrog, not inch forward. You’ll be at the tip of that spear.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"0f1fbd7d-e30d-4b8c-9e3d-04ff6bfd7638","title":"Senior Product Manager, Product Infrastructure","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-03T21:05:55.516+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/0f1fbd7d-e30d-4b8c-9e3d-04ff6bfd7638","applyUrl":"https://jobs.ashbyhq.com/Valon/0f1fbd7d-e30d-4b8c-9e3d-04ff6bfd7638/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
You’ll join the core Platform & Infrastructure product org. This team builds the foundational systems and services that serve as the backbone for features across our entire product suite.
While many infrastructure teams operate behind the scenes, ours sits at an intersection. We build systems that internal vertical teams depend on, and we also deliver features that directly touch end users (e.g. platforms, self-service tools, dashboards). Because of that, you’ll balance deep technical rigor with customer empathy.
We operate in a high-growth, high-authenticity engineering culture. You’ll partner with senior engineers, architects, and cross-functional leads, and have high visibility across the org.
As a Senior Product Manager, Infrastructure & Platform, you will:
Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)
Deeply engage with internal stakeholders (engineering leads, vertical PMs, operations) and our customers to drive discovery and specification.
Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration.
Work directly with customers/stakeholders (sometimes on-site at their operations) so that your deliverables are finely tuned to their unique and complex processes
Ensure infrastructure is resilient, scalable, observable, and secure — balancing performance, reliability, and long-term extensibility.
Lead discovery for complex customer processes: conduct customer interviews and complete process mapping across multiple customers of varying profiles
Deep ability to map processes and systems even in high ambiguity — e.g. you can take a domain with many moving pieces and build a reliable abstraction
Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge
Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt
Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs
5+ years of product management (or equivalent) experience, ideally with exposure to b2b saas products, product infrastructure, and platforms
Strong technical fluency: experience working with engineers around systems, APIs, data models, etc.
Excellent customer discovery skills: comfortable conducting interviews, writing journey maps, and synthesizing qualitative + quantitative inputs
Track record of shipping infrastructure or platform features that were adopted broadly or had measurable impact
Highly structured thinker, able to write and communicate complex concepts simply
Comfortable operating with high autonomy, ambiguity, and responsibility
Strong collaboration skills: able to manage stakeholders, drive alignment, and hold cross-team accountability
Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nABOUT THE TEAM\n\nYou’ll join the core Platform & Infrastructure product org. This team builds the foundational systems and services that serve as the backbone for features across our entire product suite.\n\nWhile many infrastructure teams operate behind the scenes, ours sits at an intersection. We build systems that internal vertical teams depend on, and we also deliver features that directly touch end users (e.g. platforms, self-service tools, dashboards). Because of that, you’ll balance deep technical rigor with customer empathy.\n\nWe operate in a high-growth, high-authenticity engineering culture. You’ll partner with senior engineers, architects, and cross-functional leads, and have high visibility across the org.\n\n\n\n\nRESPONSIBILITIES\n\nAs a Senior Product Manager, Infrastructure & Platform, you will:\n\n - Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)\n\n - Deeply engage with internal stakeholders (engineering leads, vertical PMs, operations) and our customers to drive discovery and specification.\n\n - Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration.\n\n - Work directly with customers/stakeholders (sometimes on-site at their operations) so that your deliverables are finely tuned to their unique and complex processes\n\n - Ensure infrastructure is resilient, scalable, observable, and secure — balancing performance, reliability, and long-term extensibility.\n\n - Lead discovery for complex customer processes: conduct customer interviews and complete process mapping across multiple customers of varying profiles\n\n - Deep ability to map processes and systems even in high ambiguity — e.g. you can take a domain with many moving pieces and build a reliable abstraction\n\n - Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge\n\n - Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt\n\n - Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs\n\n\n\n\nIDEAL BACKGROUND\n\n - 5+ years of product management (or equivalent) experience, ideally with exposure to b2b saas products, product infrastructure, and platforms\n\n - Strong technical fluency: experience working with engineers around systems, APIs, data models, etc. \n\n - Excellent customer discovery skills: comfortable conducting interviews, writing journey maps, and synthesizing qualitative + quantitative inputs\n\n - Track record of shipping infrastructure or platform features that were adopted broadly or had measurable impact\n\n - Highly structured thinker, able to write and communicate complex concepts simply\n\n - Comfortable operating with high autonomy, ambiguity, and responsibility\n\n - Strong collaboration skills: able to manage stakeholders, drive alignment, and hold cross-team accountability\n\n - Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"abfd5aa5-57e2-4116-97da-7ae4d98f10bd","title":"Staff Product Designer, Product Infrastructure","department":"Design","team":"Design","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-07-28T14:42:58.707+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/abfd5aa5-57e2-4116-97da-7ae4d98f10bd","applyUrl":"https://jobs.ashbyhq.com/Valon/abfd5aa5-57e2-4116-97da-7ae4d98f10bd/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Design at Valon goes beyond creating products. We’re rebuilding trust in the mortgage industry by simplifying the complex, empowering users to make confident decisions, and delivering peace of mind. We create transparency for homeowners and provide scalable, efficient tools for servicers, setting new standards that improve user experiences and business efficiency.
Your application requires a portfolio for consideration.
We’re seeking a Staff Product Designer to lead end-to-end design for our Product Infrastructure team. This team is responsible for building the core foundations that will transform Valon’s in-house mortgage servicing platform into a scalable, flexible SaaS product for any servicer. Your work will empower other product teams to move faster and with greater quality, driving critical impact on Valon’s business. You'll partner closely with cross-functional stakeholders to untangle complex problems and deliver elegant, user-centered solutions.
This role is for someone who excels in execution, thrives in ambiguity, moves with urgency, and leads by example.
Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization.
Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why.
Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike.
Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency.
Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.
User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams.
Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact.
Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success.
Balanced Approach: Cares about the big picture but executes with precision in design details.
Startup Mindset: I am excited to work in a fast-paced, evolving startup environment.
3+ years of product design experience, preferably in a D2C fintech environment.
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.
Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
Excellent communication and organizational skills, with a collaborative mindset and attention to detail.
Familiarity with LLM/Generative AI tools.
Experience designing workflows, internal tools, or B2B SaaS products
Familiarity with user research, usability testing, and data-driven design decisions
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nDESIGN AT VALON\n\nDesign at Valon goes beyond creating products. We’re rebuilding trust in the mortgage industry by simplifying the complex, empowering users to make confident decisions, and delivering peace of mind. We create transparency for homeowners and provide scalable, efficient tools for servicers, setting new standards that improve user experiences and business efficiency.\n\nYour application requires a portfolio for consideration.\n\n\n\n\nABOUT THE ROLE\n\nWe’re seeking a Staff Product Designer to lead end-to-end design for our Product Infrastructure team. This team is responsible for building the core foundations that will transform Valon’s in-house mortgage servicing platform into a scalable, flexible SaaS product for any servicer. Your work will empower other product teams to move faster and with greater quality, driving critical impact on Valon’s business. You'll partner closely with cross-functional stakeholders to untangle complex problems and deliver elegant, user-centered solutions.\n\nThis role is for someone who excels in execution, thrives in ambiguity, moves with urgency, and leads by example.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization.\n\n - Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why.\n\n - Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike.\n\n - Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency.\n\n - Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.\n\n\n\n\nQUALITIES WE VALUE ON THE DESIGN TEAM\n\n - User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.\n\n - Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams.\n\n - Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact.\n\n - Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success.\n\n - Balanced Approach: Cares about the big picture but executes with precision in design details.\n\n - Startup Mindset: I am excited to work in a fast-paced, evolving startup environment.\n\n\n\n\nREQUIRED BACKGROUND\n\n - 3+ years of product design experience, preferably in a D2C fintech environment.\n\n - A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.\n\n - Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.\n\n - Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.\n\n - Excellent communication and organizational skills, with a collaborative mindset and attention to detail.\n\n\n\n\nBONUS POINTS FOR\n\n - Familiarity with LLM/Generative AI tools.\n\n - Experience designing workflows, internal tools, or B2B SaaS products\n\n - Familiarity with user research, usability testing, and data-driven design decisions\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"b132e642-2148-429f-92b5-951a2713afc4","title":"Senior Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-11-21T22:19:56.901+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/b132e642-2148-429f-92b5-951a2713afc4","applyUrl":"https://jobs.ashbyhq.com/Valon/b132e642-2148-429f-92b5-951a2713afc4/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
As a Senior Product Manager, you will own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior IC role reporting to the Director of Product.
Develop and manage a cohesive product roadmap, prioritize features that deliver measurable business outcomes for our SaaS customers
Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering
Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements
Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality
Ensure successful rollouts in partnership with Deployment Strategy and Product Operations
5+ years of product management experience
Proven track record of shipping complex B2B software products from concept to production
Ability to balance near-term business goals while setting a longer-term product strategy
Demonstrated leadership to bring together stakeholders and drive alignment
Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions
Strong written communication skills; an effective partner to engineering
Comfortable managing multiple initiatives and ensuring their collective success
Ability to handle ambiguity and make decisions with incomplete information
Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field
Transform a $12 trillion industry by building the operating system for mortgage servicing, replacing 40-year-old legacy systems with modern, AI-powered infrastructure
Join at a pivotal moment: We're rapidly scaling from 1M to XXM+ loans under management, with contracts signed or in negotiation representing nearly XX% of the entire mortgage servicing market
Work on complex, high-impact problems with massive scale, our platform will power servicing operations for millions of homeowners across the country
Product and Engineering-led culture with exceptional talent density, work alongside world-class engineers and product leaders who value velocity, clarity, and deep technical excellence
Real product ownership with enterprise impact: your decisions will directly influence how major financial institutions operate and serve their customers
Unique market position: We're winning against entrenched incumbents by delivering XX%+ cost reduction and a modern software experience that were previously not possible
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nRESPONSIBILITIES\n\nAs a Senior Product Manager, you will own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior IC role reporting to the Director of Product.\n\n - Develop and manage a cohesive product roadmap, prioritize features that deliver measurable business outcomes for our SaaS customers\n\n - Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering\n\n - Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements\n\n - Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality\n\n - Ensure successful rollouts in partnership with Deployment Strategy and Product Operations\n\n\n\n\nIDEAL BACKGROUND\n\n - 5+ years of product management experience\n\n - Proven track record of shipping complex B2B software products from concept to production\n\n - Ability to balance near-term business goals while setting a longer-term product strategy\n\n - Demonstrated leadership to bring together stakeholders and drive alignment\n\n - Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions\n\n - Strong written communication skills; an effective partner to engineering\n\n - Comfortable managing multiple initiatives and ensuring their collective success\n\n - Ability to handle ambiguity and make decisions with incomplete information\n\n - Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field\n\n\n\n\nWHY JOIN VALON?\n\n - Transform a $12 trillion industry by building the operating system for mortgage servicing, replacing 40-year-old legacy systems with modern, AI-powered infrastructure\n\n - Join at a pivotal moment: We're rapidly scaling from 1M to XXM+ loans under management, with contracts signed or in negotiation representing nearly XX% of the entire mortgage servicing market\n\n - Work on complex, high-impact problems with massive scale, our platform will power servicing operations for millions of homeowners across the country\n\n - Product and Engineering-led culture with exceptional talent density, work alongside world-class engineers and product leaders who value velocity, clarity, and deep technical excellence\n\n - Real product ownership with enterprise impact: your decisions will directly influence how major financial institutions operate and serve their customers\n\n - Unique market position: We're winning against entrenched incumbents by delivering XX%+ cost reduction and a modern software experience that were previously not possible\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"457cbb87-6c9b-4a21-96f8-f99701411754","title":"Product Operations Senior Associate","department":"Business Operations","team":"Business Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2025-11-24T19:38:10.618+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/457cbb87-6c9b-4a21-96f8-f99701411754","applyUrl":"https://jobs.ashbyhq.com/Valon/457cbb87-6c9b-4a21-96f8-f99701411754/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Valon is rolling out its AI-powered platform to enterprise clients operating in a highly regulated, operationally complex industry. We are building a dedicated Product Operations function that ensures customers have a seamless, reliable, and intuitive experience with ValonOS during and after implementation.
As a Product Operations Senior Associate, you’ll sit at the intersection of Product, Engineering, and our customers—giving you end-to-end visibility into how the product is built, released, and adopted in the real world. You will be the eyes and ears of the Product organization, translating live customer usage into insights that meaningfully shape our roadmap, quality standards, and release strategy.
This is a high-impact, high-ownership role for someone who wants to work closely with product managers and engineers, influence product direction, and help build the foundation of a world-class customer-facing product organization. You’ll combine analytical problem-solving, product sense, and empathy for users to ensure that ValonOS delivers at scale.
Be the Product Team’s Frontline Partner
Act as the primary interface between customers and R&D, deeply understanding how users interact with ValonOS in production.
Translate real-world user behavior and feedback into structured insights that directly inform product requirements, prioritization discussions, and roadmap planning.
Identify patterns in issues, surfacing product gaps and opportunities early to Product Managers.
Triage, Troubleshoot & Drive Product Quality
Investigate and resolve customer-reported issues—from workflow questions to bugs to SEV 1/2/3 incidents—in tight partnership with Engineering and FDA.
Validate product functionality across product areas using data, SQL queries, logs, and internal tooling.
Maintain high-quality issue definitions that improve product engineering’s ability to respond quickly and accurately.
Support Product Releases & Adoption
Play a key role in our release process: coordinating alpha testing, collecting usability insights, and ensuring readiness for broader rollout.
Communicate release changes to customers, support training on new features, and ensure smooth adoption.
Partner with Product to refine release notes, customer-facing documentation, and help-center content.
2–4+ years in product operations, product-adjacent roles, business operations, consulting, customer success, or a similar analytical environment.
Strong analytical skills with the ability to break down ambiguous problems and uncover root causes.
Technical curiosity—you’re eager to learn SQL or work with data to understand product behavior.
Clear communicator who can translate between technical teams and end users with ease.
High sense of ownership, reliability, and urgency in driving issues to full resolution.
Comfort partnering closely with product managers and engineers, and contributing to product thinking.
Bachelor’s degree required.
Experience supporting or implementing enterprise SaaS products.
Exposure to regulated or process-heavy industries (mortgage servicing, financial services, healthcare).
Familiarity with incident management, workflow tools, or customer support platforms.
Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary range provided encompasses multiple levels and will be based on a combination of past experience and interview performance.
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nABOUT THE ROLE\n\nValon is rolling out its AI-powered platform to enterprise clients operating in a highly regulated, operationally complex industry. We are building a dedicated Product Operations function that ensures customers have a seamless, reliable, and intuitive experience with ValonOS during and after implementation.\n\n\n\nAs a Product Operations Senior Associate, you’ll sit at the intersection of Product, Engineering, and our customers—giving you end-to-end visibility into how the product is built, released, and adopted in the real world. You will be the eyes and ears of the Product organization, translating live customer usage into insights that meaningfully shape our roadmap, quality standards, and release strategy.\n\n\n\nThis is a high-impact, high-ownership role for someone who wants to work closely with product managers and engineers, influence product direction, and help build the foundation of a world-class customer-facing product organization. You’ll combine analytical problem-solving, product sense, and empathy for users to ensure that ValonOS delivers at scale.\n\n\n\n\nRESPONSIBILITIES\n\nBe the Product Team’s Frontline Partner\n\n - Act as the primary interface between customers and R&D, deeply understanding how users interact with ValonOS in production.\n\n - Translate real-world user behavior and feedback into structured insights that directly inform product requirements, prioritization discussions, and roadmap planning.\n\n - Identify patterns in issues, surfacing product gaps and opportunities early to Product Managers.\n\nTriage, Troubleshoot & Drive Product Quality\n\n - Investigate and resolve customer-reported issues—from workflow questions to bugs to SEV 1/2/3 incidents—in tight partnership with Engineering and FDA.\n\n - Validate product functionality across product areas using data, SQL queries, logs, and internal tooling.\n\n - Maintain high-quality issue definitions that improve product engineering’s ability to respond quickly and accurately.\n\nSupport Product Releases & Adoption\n\n - Play a key role in our release process: coordinating alpha testing, collecting usability insights, and ensuring readiness for broader rollout.\n\n - Communicate release changes to customers, support training on new features, and ensure smooth adoption.\n\n - Partner with Product to refine release notes, customer-facing documentation, and help-center content.\n\n\n\n\nIDEAL BACKGROUND\n\n - 2–4+ years in product operations, product-adjacent roles, business operations, consulting, customer success, or a similar analytical environment.\n\n - Strong analytical skills with the ability to break down ambiguous problems and uncover root causes.\n\n - Technical curiosity—you’re eager to learn SQL or work with data to understand product behavior.\n\n - Clear communicator who can translate between technical teams and end users with ease.\n\n - High sense of ownership, reliability, and urgency in driving issues to full resolution.\n\n - Comfort partnering closely with product managers and engineers, and contributing to product thinking.\n\nBachelor’s degree required.\n\n\n\n\nNICE TO HAVE\n\n - Experience supporting or implementing enterprise SaaS products.\n\n - Exposure to regulated or process-heavy industries (mortgage servicing, financial services, healthcare).\n\n - Familiarity with incident management, workflow tools, or customer support platforms.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary range provided encompasses multiple levels and will be based on a combination of past experience and interview performance.\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"de0903c4-f947-47d5-8888-175f5a4fa541","title":"Deployment Strategist","department":"Deployment","team":"Deployment","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-04T23:15:21.306+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/de0903c4-f947-47d5-8888-175f5a4fa541","applyUrl":"https://jobs.ashbyhq.com/Valon/de0903c4-f947-47d5-8888-175f5a4fa541/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Deployment Strategists own live enterprise deployments of ValonOS: part operator, part product strategist, part data investigator, and part executive translator. You diagnose how a regulated servicing operation works, decide what needs to change, configure the solution, and stay accountable until client operators are live and the business outcome is measurable.
The job is not to make recommendations from the outside. The job is to figure out what is true, make the right call under ambiguity, and drive the work until the outcome exists in the real world.
How many times in your career are you going to get the chance to deploy an eight- or nine-figure software contract into one of the most regulated industries on the planet?
Not many. That's what we do here.
Valon is the AI-native operating system for mortgage servicing - a $13 trillion industry running on infrastructure built before the iPhone. We did not try to fix it from the outside. We bought our way in: built and operate our own mortgage servicing business managing $110B+ in loans, used that operation to deeply understand every workflow that breaks at scale, and then built the software we wished existed.
The result: a 0% margin business turned 60%+. Our own servicing operation runs at 4x the employee efficiency of the industry. Major enterprise servicers - including Newrez - are now deploying ValonOS across the industry. The contracts we are rolling out are some of the largest and most complex enterprise software deployments anywhere in financial services right now.
Deployment Strategists are the people who make those rollouts actually work.
Every monthly payment from a homeowner triggers a chain reaction: money has to move, accounting entries have to balance, escrow has to disburse to the right counties and insurers, and every step has to satisfy regulators across all 50 states - each with its own foreclosure rules, notice timelines, fee restrictions, and licensing regimes. Get any of it wrong and you have created a CFPB headline.
Now do that for millions of loans, with hundreds of legacy vendors, dozens of capital partners, and operators who have been doing it one way for 30 years.
Mortgage servicing has resisted software automation for decades not because the individual problems are unsolvable, but because the abstractions are so hard to model correctly that no one had done it. We did. It took six years. Now we are deploying it across the industry - and that is where you come in.
A client recently described what we do as \"open-heart surgery while the patient is still walking around running their business.\" That is accurate. You are handed a multi-decade-old operation processing hundreds of thousands of loans, with a reputation, a regulator, and a P&L - and you have to migrate it onto our platform without anything breaking. Under tight timelines. With executives watching.
A Deployment Strategist:
Maps a client's current operation, identifies the gaps to ValonOS, sequences the roadmap, and gets sign-off from leaders who have been doing this for 25 years.
Spends Tuesday querying the data warehouse to figure out whether a payoff event has actually occurred across our system, the servicer's ops, and a capital partner's books - and then drives a decision the business is willing to bet on.
Translates between groups that do not naturally talk to each other: engineering, the client's servicing operations team, capital partners, compliance, product, and executives.
Sits onsite watching foreclosure, escrow, loss mitigation, or cash operations specialists work, then comes back and helps rebuild the workflow.
Configures and deploys the solution, watches client operators actually use it, and stays accountable for whether the workflow produces the measurable business outcome.
Briefs everyone else. The DS does not get briefed. The work starts with raw data, raw code, and raw conversations, and ends in a decision the business commits to.
A few things we actually believe, not aspirationally:
You own the outcome, not the recommendation. This is the anti-consulting role. You do not hand off a deck and walk away. You configure, deploy, iterate, and measure the result. Our contracts are performance-based, so when your deployment works, Valon wins. Your work shows up in the P&L.
You figure it out. There will be incomplete data, undocumented legacy behavior, tense client tradeoffs, and unclear ownership. The job is to create clarity anyway.
You build alignment, but you do not hide behind consensus. You synthesize, recommend, commit, and defend the decision with evidence.
Code and data beat decks. A working query, a real workflow, a shipped change, or a clear operating decision wins over prettier slides.
AI fluency is how the work gets done, not a nice-to-have. Our team uses coding agents, builds custom skills, and develops an internal knowledge layer, DeploymentOS, that you will use and extend. Our highest performers do not just use these tools - they tell our engineers what to build next and ship workflows themselves when waiting would be too slow.
You are writing the playbook, not executing one. Every framework we use was built by someone in this seat figuring it out for the first time. The next versions will be written by you.
You are succeeding here if senior leaders trust you with ambiguous, high-stakes problems and feel the work is in safe hands.
That means:
You can walk into a domain you do not understand, build a working model quickly, find the data and people who matter, make a recommendation, and drive it to an operational outcome.
You move fast without becoming sloppy. You are energized by incomplete context, not paralyzed by it.
You can reason through a regulated operating system from first principles instead of relying on generic frameworks or waiting for a subject-matter expert to hand you the answer.
You use SQL, Python, AI tools, conversations, documents, and judgment to answer the question yourself.
You can hold a room of senior client leaders and still go low-level enough to debug a workflow, query, data pipeline, or operating edge case.
You turn ambiguity into a plan, a decision, and a measurable result.
If you manage people, your pod gets sharper because of you: clearer decisions, faster learning loops, better client trust, and stronger ICs.
The strongest people in this role have raw problem-solving horsepower plus ownership maturity. They are high-velocity operators who can grow into safe-hands operating leaders.
This role is for people who have repeatedly been handed messy, important problems and found a way through.
We are especially excited by high-horsepower operators, consultants, bankers, investors, Chiefs of Staff, founders, product or business operators, and people from other intense environments who have had to solve ambiguous problems under pressure. The common thread is not pedigree. It is speed of learning, quality of judgment, and willingness to own the outcome.
You may be a fit if:
You are restless around ambiguity. You do not need perfect context to start making progress.
You have taught yourself new tools because the work demanded it.
You are comfortable being both strategic and extremely low-level in the same day.
You can communicate clearly with executives, operators, engineers, and clients without changing the substance of your thinking.
You care about building something durable, not just being near an interesting problem.
We are direct about fit because the cost of a mismatch is high, for us and for you.
This is probably not the right role if:
You are looking for a predictable implementation lane with clear requirements handed to you.
You prefer making recommendations over being accountable for whether the recommendation actually works.
You are uncomfortable with technical ambiguity, data messiness, or learning tools like SQL, Python, and AI agents quickly.
You want a role where client, product, engineering, and operating problems are neatly separated.
You are looking for generic enterprise SaaS deployment work. We are rebuilding the operating system for a complex, regulated industry.
The first six months are intense. That is not because we value intensity for its own sake; it is because the problems are real, the timelines matter, and the work sits close to company strategy.
This posting covers multiple levels. We calibrate level during interviews based on scope, operating judgment, leadership evidence, and the size of problem you are ready to own.
Deployment Strategist: Own a workstream within an active deployment end-to-end: a domain, product surface, client function, or operational workflow. You are the DRI for outcomes and the bridge to engineering, product, and client leadership.
Deployment Strategist Manager: Lead a pod of 3-5 Deployment Strategists across a deployment or set of deployments. You own broader delivery, coach ICs through ambiguous problems, raise the quality bar, and partner directly with senior client leaders and our R&D org.
Deployment Lead: Own a major deployment domain or cross-functional outcome with limited scaffolding. You drive strategy, sequence tradeoffs, unblock teams, and become a trusted operator for senior client and Valon leaders.
The work is the same shape across levels; scope and leverage change.
A track record of structured problem solving under pressure: operating roles, strategy consulting, banking, investing, Chief of Staff roles, founding experience, product or business operations, high-stakes customer work, or other environments where you had to figure things out quickly.
Strong analytical and quantitative horsepower. You can decompose ambiguous problems and find the levers that matter.
Practical comfort with technical tools. You do not need to be a professional engineer, but you should be the kind of person who will use SQL, Python, AI tools, or whatever else is needed to answer the question yourself instead of waiting for someone else to unblock you.
Demonstrated AI fluency - not \"I've used ChatGPT,\" but evidence that you have taught yourself to work with coding agents, build small tools, or restructure your own workflows around AI.
Clear, calibrated communication with technical and non-technical stakeholders.
Ownership maturity: you can move quickly, make decisions with incomplete information, and stay accountable when the answer changes.
Bachelor’s degree required.
Nice to have: Background in financial services, healthcare, government, infrastructure, or another regulated, operationally intense industry. Prior exposure to enterprise software implementation, workflow design, migration projects, or operating teams at scale.
Mortgage servicing knowledge is not required. Curiosity, horsepower, and the ability to learn a regulated system quickly are required.
We are NYC and SF-centered and use in-person time as a tool for speed, trust, and hard problem-solving. In practice, Deployment Strategists should expect to spend substantial time in the NYC and/or SF office, often 3-5 days per week depending on deployment phase, client work, and team needs.
Travel is real during high-impact deployment phases, typically around 10-20%, and may be higher depending on client needs or where you are based. We do not manage this by rigid attendance rules; we expect people in this role to use judgment about where the work gets done best.
Compensation: competitive salary range of $135K-$240K with a meaningful stake in the company via equity, and 401k plan. The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance.
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nWHAT THIS ROLE IS\n\nDeployment Strategists own live enterprise deployments of ValonOS: part operator, part product strategist, part data investigator, and part executive translator. You diagnose how a regulated servicing operation works, decide what needs to change, configure the solution, and stay accountable until client operators are live and the business outcome is measurable.\n\nThe job is not to make recommendations from the outside. The job is to figure out what is true, make the right call under ambiguity, and drive the work until the outcome exists in the real world.\n\n \n\n\nWHY VALON\n\nHow many times in your career are you going to get the chance to deploy an eight- or nine-figure software contract into one of the most regulated industries on the planet?\n\nNot many. That's what we do here.\n\nValon is the AI-native operating system for mortgage servicing - a $13 trillion industry running on infrastructure built before the iPhone. We did not try to fix it from the outside. We bought our way in: built and operate our own mortgage servicing business managing $110B+ in loans, used that operation to deeply understand every workflow that breaks at scale, and then built the software we wished existed.\n\nThe result: a 0% margin business turned 60%+. Our own servicing operation runs at 4x the employee efficiency of the industry. Major enterprise servicers - including Newrez - are now deploying ValonOS across the industry. The contracts we are rolling out are some of the largest and most complex enterprise software deployments anywhere in financial services right now.\n\nDeployment Strategists are the people who make those rollouts actually work.\n\n \n\n\nWHY MORTGAGE SERVICING IS THE MOST INTERESTING PROBLEM YOU'VE (PROBABLY) NEVER THOUGHT ABOUT\n\nEvery monthly payment from a homeowner triggers a chain reaction: money has to move, accounting entries have to balance, escrow has to disburse to the right counties and insurers, and every step has to satisfy regulators across all 50 states - each with its own foreclosure rules, notice timelines, fee restrictions, and licensing regimes. Get any of it wrong and you have created a CFPB headline.\n\nNow do that for millions of loans, with hundreds of legacy vendors, dozens of capital partners, and operators who have been doing it one way for 30 years.\n\nMortgage servicing has resisted software automation for decades not because the individual problems are unsolvable, but because the abstractions are so hard to model correctly that no one had done it. We did. It took six years. Now we are deploying it across the industry - and that is where you come in.\n\n \n\n\nWHAT YOU WILL DO\n\nA client recently described what we do as \"open-heart surgery while the patient is still walking around running their business.\" That is accurate. You are handed a multi-decade-old operation processing hundreds of thousands of loans, with a reputation, a regulator, and a P&L - and you have to migrate it onto our platform without anything breaking. Under tight timelines. With executives watching.\n\nA Deployment Strategist:\n\n - Maps a client's current operation, identifies the gaps to ValonOS, sequences the roadmap, and gets sign-off from leaders who have been doing this for 25 years.\n\n - Spends Tuesday querying the data warehouse to figure out whether a payoff event has actually occurred across our system, the servicer's ops, and a capital partner's books - and then drives a decision the business is willing to bet on.\n\n - Translates between groups that do not naturally talk to each other: engineering, the client's servicing operations team, capital partners, compliance, product, and executives.\n\n - Sits onsite watching foreclosure, escrow, loss mitigation, or cash operations specialists work, then comes back and helps rebuild the workflow.\n\n - Configures and deploys the solution, watches client operators actually use it, and stays accountable for whether the workflow produces the measurable business outcome.\n\n - Briefs everyone else. The DS does not get briefed. The work starts with raw data, raw code, and raw conversations, and ends in a decision the business commits to.\n\n \n\n\nHOW WE WORK\n\nA few things we actually believe, not aspirationally:\n\n - You own the outcome, not the recommendation. This is the anti-consulting role. You do not hand off a deck and walk away. You configure, deploy, iterate, and measure the result. Our contracts are performance-based, so when your deployment works, Valon wins. Your work shows up in the P&L.\n\n - You figure it out. There will be incomplete data, undocumented legacy behavior, tense client tradeoffs, and unclear ownership. The job is to create clarity anyway.\n\n - You build alignment, but you do not hide behind consensus. You synthesize, recommend, commit, and defend the decision with evidence.\n\n - Code and data beat decks. A working query, a real workflow, a shipped change, or a clear operating decision wins over prettier slides.\n\n - AI fluency is how the work gets done, not a nice-to-have. Our team uses coding agents, builds custom skills, and develops an internal knowledge layer, DeploymentOS, that you will use and extend. Our highest performers do not just use these tools - they tell our engineers what to build next and ship workflows themselves when waiting would be too slow.\n\n - You are writing the playbook, not executing one. Every framework we use was built by someone in this seat figuring it out for the first time. The next versions will be written by you.\n\n \n\n\nWHAT SUCCESS LOOKS LIKE\n\nYou are succeeding here if senior leaders trust you with ambiguous, high-stakes problems and feel the work is in safe hands.\n\nThat means:\n\n - You can walk into a domain you do not understand, build a working model quickly, find the data and people who matter, make a recommendation, and drive it to an operational outcome.\n\n - You move fast without becoming sloppy. You are energized by incomplete context, not paralyzed by it.\n\n - You can reason through a regulated operating system from first principles instead of relying on generic frameworks or waiting for a subject-matter expert to hand you the answer.\n\n - You use SQL, Python, AI tools, conversations, documents, and judgment to answer the question yourself.\n\n - You can hold a room of senior client leaders and still go low-level enough to debug a workflow, query, data pipeline, or operating edge case.\n\n - You turn ambiguity into a plan, a decision, and a measurable result.\n\n - If you manage people, your pod gets sharper because of you: clearer decisions, faster learning loops, better client trust, and stronger ICs.\n\nThe strongest people in this role have raw problem-solving horsepower plus ownership maturity. They are high-velocity operators who can grow into safe-hands operating leaders.\n\n \n\n\nWHO THRIVES HERE\n\nThis role is for people who have repeatedly been handed messy, important problems and found a way through.\n\nWe are especially excited by high-horsepower operators, consultants, bankers, investors, Chiefs of Staff, founders, product or business operators, and people from other intense environments who have had to solve ambiguous problems under pressure. The common thread is not pedigree. It is speed of learning, quality of judgment, and willingness to own the outcome.\n\nYou may be a fit if:\n\n - You are restless around ambiguity. You do not need perfect context to start making progress.\n\n - You have taught yourself new tools because the work demanded it.\n\n - You are comfortable being both strategic and extremely low-level in the same day.\n\n - You can communicate clearly with executives, operators, engineers, and clients without changing the substance of your thinking.\n\n - You care about building something durable, not just being near an interesting problem.\n\n \n\n\nWHO MAY STRUGGLE HERE\n\nWe are direct about fit because the cost of a mismatch is high, for us and for you.\n\nThis is probably not the right role if:\n\n - You are looking for a predictable implementation lane with clear requirements handed to you.\n\n - You prefer making recommendations over being accountable for whether the recommendation actually works.\n\n - You are uncomfortable with technical ambiguity, data messiness, or learning tools like SQL, Python, and AI agents quickly.\n\n - You want a role where client, product, engineering, and operating problems are neatly separated.\n\n - You are looking for generic enterprise SaaS deployment work. We are rebuilding the operating system for a complex, regulated industry.\n\nThe first six months are intense. That is not because we value intensity for its own sake; it is because the problems are real, the timelines matter, and the work sits close to company strategy.\n\n \n\n\nLEVELS\n\nThis posting covers multiple levels. We calibrate level during interviews based on scope, operating judgment, leadership evidence, and the size of problem you are ready to own.\n\n - Deployment Strategist: Own a workstream within an active deployment end-to-end: a domain, product surface, client function, or operational workflow. You are the DRI for outcomes and the bridge to engineering, product, and client leadership.\n\n - Deployment Strategist Manager: Lead a pod of 3-5 Deployment Strategists across a deployment or set of deployments. You own broader delivery, coach ICs through ambiguous problems, raise the quality bar, and partner directly with senior client leaders and our R&D org.\n\n - Deployment Lead: Own a major deployment domain or cross-functional outcome with limited scaffolding. You drive strategy, sequence tradeoffs, unblock teams, and become a trusted operator for senior client and Valon leaders.\n\nThe work is the same shape across levels; scope and leverage change.\n\n \n\n\nWHAT WE LOOK FOR\n\n - A track record of structured problem solving under pressure: operating roles, strategy consulting, banking, investing, Chief of Staff roles, founding experience, product or business operations, high-stakes customer work, or other environments where you had to figure things out quickly.\n\n - Strong analytical and quantitative horsepower. You can decompose ambiguous problems and find the levers that matter.\n\n - Practical comfort with technical tools. You do not need to be a professional engineer, but you should be the kind of person who will use SQL, Python, AI tools, or whatever else is needed to answer the question yourself instead of waiting for someone else to unblock you.\n\n - Demonstrated AI fluency - not \"I've used ChatGPT,\" but evidence that you have taught yourself to work with coding agents, build small tools, or restructure your own workflows around AI.\n\n - Clear, calibrated communication with technical and non-technical stakeholders.\n\n - Ownership maturity: you can move quickly, make decisions with incomplete information, and stay accountable when the answer changes.\n\nBachelor’s degree required.\n\nNice to have: Background in financial services, healthcare, government, infrastructure, or another regulated, operationally intense industry. Prior exposure to enterprise software implementation, workflow design, migration projects, or operating teams at scale.\n\nMortgage servicing knowledge is not required. Curiosity, horsepower, and the ability to learn a regulated system quickly are required.\n\n \n\n\nLOCATION AND TRAVEL\n\nWe are NYC and SF-centered and use in-person time as a tool for speed, trust, and hard problem-solving. In practice, Deployment Strategists should expect to spend substantial time in the NYC and/or SF office, often 3-5 days per week depending on deployment phase, client work, and team needs.\n\nTravel is real during high-impact deployment phases, typically around 10-20%, and may be higher depending on client needs or where you are based. We do not manage this by rigid attendance rules; we expect people in this role to use judgment about where the work gets done best.\n\n \n\n\nBENEFITS\n\n - Compensation: competitive salary range of $135K-$240K with a meaningful stake in the company via equity, and 401k plan. The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance.\n \n - This Base Compensation pay range applies to our New York City located staff and may differ according to location.\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"d0f50f35-8200-4417-8f09-354c9e1825a0","title":"Product Operations Lead","department":"Business Operations","team":"Business Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-04-29T14:48:51.588+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/d0f50f35-8200-4417-8f09-354c9e1825a0","applyUrl":"https://jobs.ashbyhq.com/Valon/d0f50f35-8200-4417-8f09-354c9e1825a0/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Valon is rolling out its AI-powered platform to enterprise clients operating in a highly regulated, operationally complex industry. We are building a dedicated Product Operations function that ensures customers have a seamless, reliable, and intuitive experience with ValonOS during and after implementation.
As a Product Operations Lead, you will operate as a horizontal force across Product, Engineering, and Customer teams. Your role is to design and own the mechanisms, frameworks, and feedback loops that turn real-world usage into durable product insight. Rather than focusing on a single product area, you’ll work across the breadth of ValonOS, identifying cross-cutting patterns and shaping how the company operates, builds, and ships product.
This role is ideal for someone who thrives in ambiguity, thinks in systems rather than tickets, and wants to influence product direction through leverage instead of org charts. You’ll be trusted to independently identify the highest-impact problems, define structure where none exists, and drive improvements that raise the bar for product quality, reliability, and customer experience across Valon.
Build & Own Scalable Product Operations Systems
Design and evolve the core Product Operations frameworks that allow Valon to learn from production at scale, including user acceptance testing, data migration testing, etc.
Identify structural gaps in how product insights are captured, prioritized, and acted on, and create durable mechanisms that work across teams and product areas.
Operate horizontally across ValonOS, focusing on cross-cutting patterns rather than isolated customer or feature-level issues.
Drive Product Quality, Reliability & Release Learning
Lead investigation of complex, ambiguous, or recurring issues that span multiple teams, going beyond symptom-level fixes to systemic root causes.
Partner with Engineering and FDA to improve issue definition, incident response, and long-term prevention.
Own and refine how Valon validates product readiness and learns from releases through alpha testing, rollout feedback, and post-launch analysis.
Influence Product Direction Through Insight & Leverage
Act as a senior systems-level partner to Product and Engineering, translating real-world usage, operational complexity, and regulatory nuance into clear product implications.
Synthesize signals across customers, data, and incidents to surface risks and opportunities that inform roadmap and prioritization decisions.
Operate as a force multiplier by creating artifacts, documentation, and processes that raise the bar for product quality and decision-making across the organization.
5-7+ years in product operations, product-adjacent roles, business operations, consulting, customer success, or a similar analytical environment.
Strong analytical skills with the ability to break down ambiguous problems and uncover root causes.
Technical curiosity—you’re eager to learn SQL or work with data to understand product behavior.
Clear communicator who can translate between technical teams and end users with ease.
High sense of ownership, reliability, and urgency in driving issues to full resolution.
Comfort partnering closely with product managers and engineers, and contributing to product thinking.
Bachelor’s degree required.
Experience supporting or implementing enterprise SaaS products.
Exposure to regulated or process-heavy industries (mortgage servicing, financial services, healthcare).
Familiarity with incident management, workflow tools, or customer support platforms.
Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary range provided encompasses multiple levels and will be based on a combination of past experience and interview performance.
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nABOUT THE ROLE\n\nValon is rolling out its AI-powered platform to enterprise clients operating in a highly regulated, operationally complex industry. We are building a dedicated Product Operations function that ensures customers have a seamless, reliable, and intuitive experience with ValonOS during and after implementation.\n\n\n\nAs a Product Operations Lead, you will operate as a horizontal force across Product, Engineering, and Customer teams. Your role is to design and own the mechanisms, frameworks, and feedback loops that turn real-world usage into durable product insight. Rather than focusing on a single product area, you’ll work across the breadth of ValonOS, identifying cross-cutting patterns and shaping how the company operates, builds, and ships product.\n\n\n\nThis role is ideal for someone who thrives in ambiguity, thinks in systems rather than tickets, and wants to influence product direction through leverage instead of org charts. You’ll be trusted to independently identify the highest-impact problems, define structure where none exists, and drive improvements that raise the bar for product quality, reliability, and customer experience across Valon.\n\n\n\n\nRESPONSIBILITIES\n\nBuild & Own Scalable Product Operations Systems\n\n - Design and evolve the core Product Operations frameworks that allow Valon to learn from production at scale, including user acceptance testing, data migration testing, etc.\n\n - Identify structural gaps in how product insights are captured, prioritized, and acted on, and create durable mechanisms that work across teams and product areas.\n\n - Operate horizontally across ValonOS, focusing on cross-cutting patterns rather than isolated customer or feature-level issues.\n\nDrive Product Quality, Reliability & Release Learning\n\n - Lead investigation of complex, ambiguous, or recurring issues that span multiple teams, going beyond symptom-level fixes to systemic root causes.\n\n - Partner with Engineering and FDA to improve issue definition, incident response, and long-term prevention.\n\n - Own and refine how Valon validates product readiness and learns from releases through alpha testing, rollout feedback, and post-launch analysis.\n\nInfluence Product Direction Through Insight & Leverage\n\n - Act as a senior systems-level partner to Product and Engineering, translating real-world usage, operational complexity, and regulatory nuance into clear product implications.\n\n - Synthesize signals across customers, data, and incidents to surface risks and opportunities that inform roadmap and prioritization decisions.\n\n - Operate as a force multiplier by creating artifacts, documentation, and processes that raise the bar for product quality and decision-making across the organization.\n\n\n\n\nIDEAL BACKGROUND\n\n - 5-7+ years in product operations, product-adjacent roles, business operations, consulting, customer success, or a similar analytical environment.\n\n - Strong analytical skills with the ability to break down ambiguous problems and uncover root causes.\n\n - Technical curiosity—you’re eager to learn SQL or work with data to understand product behavior.\n\n - Clear communicator who can translate between technical teams and end users with ease.\n\n - High sense of ownership, reliability, and urgency in driving issues to full resolution.\n\n - Comfort partnering closely with product managers and engineers, and contributing to product thinking.\n\nBachelor’s degree required.\n\n\n\n\nNICE TO HAVE\n\n - Experience supporting or implementing enterprise SaaS products.\n\n - Exposure to regulated or process-heavy industries (mortgage servicing, financial services, healthcare).\n\n - Familiarity with incident management, workflow tools, or customer support platforms.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary range provided encompasses multiple levels and will be based on a combination of past experience and interview performance.\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"346151a0-db68-46f1-bf0c-31ccf89181a9","title":"Narrative and Brand Lead (Staff/Director)","department":"People","team":"People","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-01-11T18:27:57.617+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/346151a0-db68-46f1-bf0c-31ccf89181a9","applyUrl":"https://jobs.ashbyhq.com/Valon/346151a0-db68-46f1-bf0c-31ccf89181a9/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Make the best builders in America understand that Valon is one of the most interesting places to work, and feel proud if they get in.
For six years, we built and ran our own mortgage servicer, proving that AI-native infrastructure could hold up in one of the country's most regulated, unforgiving environments, where getting it wrong has real consequences for real families. It held up. We turned a 0%-margin business into 60%+ margins while making it easier for families to pay their mortgages. In May 2026 we sold the servicer, and now we license the OS behind it.
That's the short version of a good story. Almost no one knows it yet.
We're hiring someone to fix that. You'll own Valon's external brand, starting with talent: how the company comes across to the engineers, operators, designers, and other builders we most want to hire. The job is equal parts strategy and writing, plus the judgment that connects them. You figure out what Valon's story should be and who it's for, decide what's worth saying, then say it well in whatever medium fits.
This isn't employer branding in the usual sense. There's no template and no agency to manage. You'll function as a high-impact IC running a small newsroom inside the company. You find the real stories, tell them so a person actually wants to read them, the place where they’re most likely to engage, and build a repeatable way to keep doing it.
Stripe made payments infrastructure feel like a generational mission. Anduril made a space engineers were avoiding feel like the most important work around. Valon's story is that big, and it's sitting there almost entirely untold. You'd be the first person to tell it properly.
Most communicators are torn between telling the mission story that attracts talent and investors and a more clinical marketing message for customers. We already know how to reach our customers, which means you get to focus solely on the talent brand (at least to start). You're writing for people making an identity decision, not a business transaction. The engineers are deciding what story they want to tell about this chapter of their life.
And while we're biased, we think the raw material here is pretty great. We've already built and outgrown one successful business (our mortgage servicer), and now we're taking on new industries. It's a substantive story, not a hype-y one (we're allergic to hype), and it's your job to convey the seriousness of our engineering story - building compliant, zero-downtime financial infrastructure - with heart, humor, and an allergy to spin.
Work out how to explain Valon clearly: what we're building, why it's hard, and why a strong candidate should care. Then build the material the rest of the company can reuse, including messaging for candidates and outside audiences, the specific stories and numbers that back it up, and clear answers to why people join.
Get Valon in front of the people who form opinions about where to work:
Founder essays and posts, in the founders' voice
Company updates and longer memos
\"Why I joined\" and team stories
Product and technical stories written for a wider audience
Candidate-facing material that explains the company and the work
The skill is finding the best material already inside the company and writing it up so it reads like a person wrote it, not a press release.
Owned content only goes so far. You should know the writers, podcasters, and newsletter authors who would find Valon genuinely interesting, build real relationships with them as humans, and pitch in a way that earns coverage rather than begs for it. The pitch is never \"come cover our company.\" It's \"here's an interesting thing happening in the world, and we're the best people to explain it.\"
Give recruiting sharper tools to tell the story, especially late in the process when someone is deciding whether to take an offer. That means a better \"Why Valon\" deck, candidate FAQs and offer-stage materials, pitch materials for specific roles, and straight answers to the doubts candidates actually raise. You'll learn what excites candidates, where they hesitate, and what gets them to yes.
A lot happens inside Valon, and part of the job is judgment about which of it the outside world should see, and in what form. You'll spot the moments, people, and proof points worth writing about, decide whether something is a founder post, a candidate asset, or a longer piece, and protect the signal. Not everything needs to be published.
We don't want the occasional good post. We want a repeatable way to find and tell stories: pulling ideas out of founders and teams, interviewing people and catching good stories early, turning milestones into something worth reading, publishing on a regular cadence without heavy process, and tracking what's actually moving candidates.
You're a strong writer with good taste and sharp judgment. You're probably a fit if:
You're constitutionally incapable of letting a good story go untold. When something happens, you're already drafting it in your head and thinking about who needs to read it.
You understand that a career decision is an identity decision, and you write to that.
You're genuinely moved by what Valon is doing: a small, serious team rebuilding the financial infrastructure the American dream depends on. If that lands flat, this isn't the right fit.
You can write in someone else's voice and make it sound like them.
You work across mediums yourself, and you can make complicated things clear without making them simplistic.
You've been the primary or founding brand or editorial voice somewhere, and you can point to results. Engineers shared your work. Candidates applied because of it.
You're writing the playbook, not executing one. There's no template for this. Stripe figured it out their way. Anduril figured out theirs. We'll figure out ours, and you're the one figuring it out.
You measure the right things. Offer accept rates and pipeline, not reach and impressions.
You might come from brand or content at a consumer company that got identity right, from journalism or entertainment, from founder communications, or from a writing-heavy operator role. The background matters less than whether you can find the real story and make people care.
An agency or consulting seat with no real in-house ownership.
A chase for viral moments. We're playing a long game, and this person needs to believe in that.
A job for someone who needs to be out front. Much of the best work here goes uncredited.
A brand strategist who \"manages vendors\" and hands the actual writing to someone else.
Staff IC to Director, probably 6 to 10 years in, and someone who has been the primary or founding voice somewhere rather than one writer on a large team. Comp is likely $200–260K, with room to adjust for the right person.
This role is based in New York City. We use in-person time as a tool for speed, trust, and building a shared sense of what Valon's story is, which matters even more for a role this close to the founders and the rest of the company. Expect to be in the NYC office regularly. We don't manage this with rigid attendance rules; we trust you to use judgment about where the work gets done best, and to show up in person for the work that needs it.
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nABOUT THE ROLE\n\nMake the best builders in America understand that Valon is one of the most interesting places to work, and feel proud if they get in.\n\nFor six years, we built and ran our own mortgage servicer, proving that AI-native infrastructure could hold up in one of the country's most regulated, unforgiving environments, where getting it wrong has real consequences for real families. It held up. We turned a 0%-margin business into 60%+ margins while making it easier for families to pay their mortgages. In May 2026 we sold the servicer, and now we license the OS behind it.\n\nThat's the short version of a good story. Almost no one knows it yet.\n\nWe're hiring someone to fix that. You'll own Valon's external brand, starting with talent: how the company comes across to the engineers, operators, designers, and other builders we most want to hire. The job is equal parts strategy and writing, plus the judgment that connects them. You figure out what Valon's story should be and who it's for, decide what's worth saying, then say it well in whatever medium fits.\n\nThis isn't employer branding in the usual sense. There's no template and no agency to manage. You'll function as a high-impact IC https://www.elenaverna.com/p/ic-work-is-the-new-career-flex running a small newsroom inside the company. You find the real stories, tell them so a person actually wants to read them, the place where they’re most likely to engage, and build a repeatable way to keep doing it.\n\nStripe made payments infrastructure feel like a generational mission. Anduril made a space engineers were avoiding feel like the most important work around. Valon's story is that big, and it's sitting there almost entirely untold. You'd be the first person to tell it properly.\n\n\n\n\nWHY BRAND-BUILDING HERE IS THE MOST INTERESTING PROBLEM YOU'VE (PROBABLY) NEVER THOUGHT ABOUT\n\nMost communicators are torn between telling the mission story that attracts talent and investors and a more clinical marketing message for customers. We already know how to reach our customers, which means you get to focus solely on the talent brand (at least to start). You're writing for people making an identity decision, not a business transaction. The engineers are deciding what story they want to tell about this chapter of their life.\n\nAnd while we're biased, we think the raw material here is pretty great. We've already built and outgrown one successful business (our mortgage servicer), and now we're taking on new industries. It's a substantive story, not a hype-y one (we're allergic to hype), and it's your job to convey the seriousness of our engineering story - building compliant, zero-downtime financial infrastructure - with heart, humor, and an allergy to spin.\n\n\n\n\nWHAT YOU'LL DO\n\n\nSHAPE THE STORY\n\nWork out how to explain Valon clearly: what we're building, why it's hard, and why a strong candidate should care. Then build the material the rest of the company can reuse, including messaging for candidates and outside audiences, the specific stories and numbers that back it up, and clear answers to why people join.\n\n\nWRITE THE CONTENT\n\nGet Valon in front of the people who form opinions about where to work:\n\n - Founder essays and posts, in the founders' voice\n\n - Company updates and longer memos\n\n - \"Why I joined\" and team stories\n\n - Product and technical stories written for a wider audience\n\n - Candidate-facing material that explains the company and the work\n\nThe skill is finding the best material already inside the company and writing it up so it reads like a person wrote it, not a press release.\n\n\nGET OTHER PEOPLE TALKING\n\nOwned content only goes so far. You should know the writers, podcasters, and newsletter authors who would find Valon genuinely interesting, build real relationships with them as humans, and pitch in a way that earns coverage rather than begs for it. The pitch is never \"come cover our company.\" It's \"here's an interesting thing happening in the world, and we're the best people to explain it.\"\n\n\nHELP RECRUITING CLOSE\n\nGive recruiting sharper tools to tell the story, especially late in the process when someone is deciding whether to take an offer. That means a better \"Why Valon\" deck, candidate FAQs and offer-stage materials, pitch materials for specific roles, and straight answers to the doubts candidates actually raise. You'll learn what excites candidates, where they hesitate, and what gets them to yes.\n\n\nDECIDE WHAT'S WORTH SHARING\n\nA lot happens inside Valon, and part of the job is judgment about which of it the outside world should see, and in what form. You'll spot the moments, people, and proof points worth writing about, decide whether something is a founder post, a candidate asset, or a longer piece, and protect the signal. Not everything needs to be published.\n\n\nBUILD A SYSTEM THAT LASTS\n\nWe don't want the occasional good post. We want a repeatable way to find and tell stories: pulling ideas out of founders and teams, interviewing people and catching good stories early, turning milestones into something worth reading, publishing on a regular cadence without heavy process, and tracking what's actually moving candidates.\n\n\nWHO YOU ARE\n\nYou're a strong writer with good taste and sharp judgment. You're probably a fit if:\n\n - You're constitutionally incapable of letting a good story go untold. When something happens, you're already drafting it in your head and thinking about who needs to read it.\n\n - You understand that a career decision is an identity decision, and you write to that.\n\n - You're genuinely moved by what Valon is doing: a small, serious team rebuilding the financial infrastructure the American dream depends on. If that lands flat, this isn't the right fit.\n\n - You can write in someone else's voice and make it sound like them.\n\n - You work across mediums yourself, and you can make complicated things clear without making them simplistic.\n\n - You've been the primary or founding brand or editorial voice somewhere, and you can point to results. Engineers shared your work. Candidates applied because of it.\n\n - You're writing the playbook, not executing one. There's no template for this. Stripe figured it out their way. Anduril figured out theirs. We'll figure out ours, and you're the one figuring it out.\n\n - You measure the right things. Offer accept rates and pipeline, not reach and impressions.\n\nYou might come from brand or content at a consumer company that got identity right, from journalism or entertainment, from founder communications, or from a writing-heavy operator role. The background matters less than whether you can find the real story and make people care.\n\n\n\n\nWHAT THIS ROLE IS NOT\n\n - An agency or consulting seat with no real in-house ownership.\n\n - A chase for viral moments. We're playing a long game, and this person needs to believe in that.\n\n - A job for someone who needs to be out front. Much of the best work here goes uncredited.\n\n - A brand strategist who \"manages vendors\" and hands the actual writing to someone else.\n\n\nLEVEL & COMPENSATION\n\nStaff IC to Director, probably 6 to 10 years in, and someone who has been the primary or founding voice somewhere rather than one writer on a large team. Comp is likely $200–260K, with room to adjust for the right person.\n\n\n\n\nLOCATION\n\nThis role is based in New York City. We use in-person time as a tool for speed, trust, and building a shared sense of what Valon's story is, which matters even more for a role this close to the founders and the rest of the company. Expect to be in the NYC office regularly. We don't manage this with rigid attendance rules; we trust you to use judgment about where the work gets done best, and to show up in person for the work that needs it.\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"32fc3fab-87e3-4fed-9b92-db050da6fa40","title":"Engineering Manager, Platform - Cloud Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-01-16T23:55:41.087+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/32fc3fab-87e3-4fed-9b92-db050da6fa40","applyUrl":"https://jobs.ashbyhq.com/Valon/32fc3fab-87e3-4fed-9b92-db050da6fa40/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team powers a modern software ecosystem designed to disrupt one of the most outdated and heavily regulated industries in finance: mortgage servicing. We’ve built the foundation of a scalable platform capable of managing billions in assets with precision and reliability. Now we’re focused on scaling infrastructure, improving developer experience, and building high-leverage systems that support rapid product iteration and long-term business growth. We’re a tight-knit, high-agency group of engineers from Stripe, Jane Street, Meta, and Google, and we aim to do the best work of our lives—together.
Our headquarters are in New York City, with a new San Francisco office opening this year. We also fully support remote work.
We’re looking for an Engineering Manager to lead our Cloud Infrastructure efforts on the Platform team. In this role, you’ll manage and grow a high-impact team responsible for the foundational infrastructure powering all of Valon’s products. You’ll work across all our production systems (compute, databases, storage, and networking)—ensuring our platform is scalable, secure, and reliable. We handle over 100mm background jobs per day and expect to scale >10x over the next 2 years. Some example projects on the roadmap:
Adopt new data stores that support our growth: Vitess, Clickhouse, Redis.
Scale our batch processing control plane for faster component creation and fulfillment.
Production-equivalent sandbox environment for customer testing, demos, etc.
You’ll operate with a product management mindset, balancing near-term priorities with long-term platform vision. You’ll partner closely with engineering, product, and operations to define and deliver cross-cutting infrastructure initiatives. This is a hands-on leadership role—you’ll guide architecture decisions, write code when needed, and deeply understand how our systems work. You'll also be a people-first leader, focused on recruiting, coaching, giving feedback, and helping engineers thrive through 360° feedback and continuous development.
Lead a team of 5+ engineers focused on infrastructure and platform tooling.
Own technical strategy, planning, and execution for core platform initiatives, with an emphasis on scalability, reliability, and security.
Act as a strong technical mentor and hands-on contributor when needed—guiding architecture, writing code, and debugging systems.
Collaborate with stakeholders across engineering, product, and operations to build infrastructure that unlocks product innovation and operational excellence.
Establish and evolve engineering processes for continuous improvement, velocity, and quality.
Invest in recruiting and developing engineering talent through coaching, mentorship, and ongoing feedback (including 360 feedback).
Promote a high-agency, high-accountability team culture with a bias for action and clear communication.
Advocate for technical excellence and pragmatic decision-making, grounded in deep system knowledge.
4+ years of software engineering experience, with at least 1+ years in a tech lead or engineering management role.
Experience working on infrastructure, platform engineering, DevOps, or cloud systems.
Strong systems thinking and understanding of how backend and infrastructure layers interact.
Track record of leading teams in fast-paced, high-growth environments.
Demonstrated ability to mentor and grow engineers while fostering a high-performance, feedback-driven team culture.
Excellent communication skills and ability to align cross-functional partners around platform strategy.
Hands-on experience with cloud providers (e.g., AWS, GCP), containerization (Docker, Kubernetes), and distributed systems.
A strong product mindset and the ability to translate business problems into scalable technical solutions.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
#LI-Remote
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team powers a modern software ecosystem designed to disrupt one of the most outdated and heavily regulated industries in finance: mortgage servicing. We’ve built the foundation of a scalable platform capable of managing billions in assets with precision and reliability. Now we’re focused on scaling infrastructure, improving developer experience, and building high-leverage systems that support rapid product iteration and long-term business growth. We’re a tight-knit, high-agency group of engineers from Stripe, Jane Street, Meta, and Google, and we aim to do the best work of our lives—together.\n\nOur headquarters are in New York City, with a new San Francisco office opening this year. We also fully support remote work.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an Engineering Manager to lead our Cloud Infrastructure efforts on the Platform team. In this role, you’ll manage and grow a high-impact team responsible for the foundational infrastructure powering all of Valon’s products. You’ll work across all our production systems (compute, databases, storage, and networking)—ensuring our platform is scalable, secure, and reliable. We handle over 100mm background jobs per day and expect to scale >10x over the next 2 years. Some example projects on the roadmap:\n\n - Adopt new data stores that support our growth: Vitess, Clickhouse, Redis.\n\n - Scale our batch processing control plane for faster component creation and fulfillment.\n\n - Production-equivalent sandbox environment for customer testing, demos, etc.\n\nYou’ll operate with a product management mindset, balancing near-term priorities with long-term platform vision. You’ll partner closely with engineering, product, and operations to define and deliver cross-cutting infrastructure initiatives. This is a hands-on leadership role—you’ll guide architecture decisions, write code when needed, and deeply understand how our systems work. You'll also be a people-first leader, focused on recruiting, coaching, giving feedback, and helping engineers thrive through 360° feedback and continuous development.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead a team of 5+ engineers focused on infrastructure and platform tooling.\n\n - Own technical strategy, planning, and execution for core platform initiatives, with an emphasis on scalability, reliability, and security.\n\n - Act as a strong technical mentor and hands-on contributor when needed—guiding architecture, writing code, and debugging systems.\n\n - Collaborate with stakeholders across engineering, product, and operations to build infrastructure that unlocks product innovation and operational excellence.\n\n - Establish and evolve engineering processes for continuous improvement, velocity, and quality.\n\n - Invest in recruiting and developing engineering talent through coaching, mentorship, and ongoing feedback (including 360 feedback).\n\n - Promote a high-agency, high-accountability team culture with a bias for action and clear communication.\n\n - Advocate for technical excellence and pragmatic decision-making, grounded in deep system knowledge.\n\n\n\n\nIDEAL BACKGROUND\n\n - 4+ years of software engineering experience, with at least 1+ years in a tech lead or engineering management role.\n\n - Experience working on infrastructure, platform engineering, DevOps, or cloud systems.\n\n - Strong systems thinking and understanding of how backend and infrastructure layers interact.\n\n - Track record of leading teams in fast-paced, high-growth environments.\n\n - Demonstrated ability to mentor and grow engineers while fostering a high-performance, feedback-driven team culture.\n\n - Excellent communication skills and ability to align cross-functional partners around platform strategy.\n\n - Hands-on experience with cloud providers (e.g., AWS, GCP), containerization (Docker, Kubernetes), and distributed systems.\n\n - A strong product mindset and the ability to translate business problems into scalable technical solutions.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n#LI-Remote\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911","title":"Senior Security Engineer, Identity & Access Management","department":"Technical Infrastructure","team":"Security","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-05-14T22:30:02.148+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911","applyUrl":"https://jobs.ashbyhq.com/Valon/7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.
In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. As AI becomes central to how Valon builds and operates, our team is responsible for securing AI-powered systems and pipelines while also leveraging AI tools to optimize security and defense capabilities. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.
Valon offices are located in New York City and San Francisco, but we fully support remote work!
We are seeking a skilled and experienced Senior Security Engineer, Identity & Access Management to join our team. In this role, you'll own the design, implementation, and operation of IAM systems for Valon’s enterprise identity stack that powers Valon's workforce, and support security for customer-facing authentication and authorization capabilities embedded in ValonOS. You'll be the connective tissue between IT, Engineering, and Security — ensuring every identity, human or machine, is governed consistently and securely.
Design and support end-to-end lifecycle of workforce identity systems including identity automation, access management, and least-privilege enforcement across internal systems
Support design of secure identity design patterns for product teams building on ValonOS
Manage and evolve Valon's IdP in conjunction with IT including SSO integrations, MFA policies, conditional access rules, and directory synchronization
Define and enforce RBAC and group-based access policies for internal applications, cloud environments, and development tooling
Support privileged access management (PAM) for internal infrastructure in conjunction with Engineering teams
Design and build AI-assisted workflows that automate and accelerate core IAM operations
Evaluate AI risks across IAM pipelines, ensuring appropriate security controls around data exposure, prompt injection and other threats
Collaborate with Product, Engineering, Data, Compliance, Legal, and other teams to identify and drive mitigation for data security risks
Support other operational and on-call duties such as vulnerability management, regulatory compliance (SOC 2, CCPA, NYDFS, FTC), policy development, incident response and security reviews.
Extensive hands-on IAM security engineer with proven ownership of enterprise identity solutions, able to operate autonomously, drive complex cross-functional efforts, and influence across teams
Deep expertise in modern identity protocols and standards: SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, and related specifications
Proven experience administering and scaling IdP platforms (e.g., Okta, Azure AD / Entra ID, Google Workspace) including SSO, MFA, conditional access, and directory sync
Solid background in cloud IAM (GCP preferred), including service accounts, workload identity federation, and policy-as-code approaches
Strong expertise in building PAM solutions / identity vaults and enforcing least-privilege across human and non-human identities
Experience building AI/LLM-powered workflows — ideally in a security or operations context — with a practical understanding of the identity and access risks they introduce
Familiarity with securing non-human and agentic identities, including AI service accounts, API key governance, and audit logging for automated systems
Applied knowledge with industry security and compliance frameworks (OWASP, NIST, CIS, SOC 2/ISO 27001 concepts)
Excellent communication and collaboration skills, including the ability to explain complex security concepts to both technical and non-technical stakeholders.
Experience working in high-growth or startup environments is a plus.
5+ years in security engineering roles with a core focus on identity and access management
Bachelor's degree in Information Security, Computer Science, Technology or related field
Relevant security certifications (e.g., CISSP, CISM, CCSK, CCSP or similar)
Hands-on experience with an enterprise IdP (Okta, Entra ID, or Google Workspace) including SSO, MFA, SCIM
Deep understanding of authentication and authorization models across applications - SAML, OIDC/OAuth 2.0, RBAC, ABAC, and API access controls
Hands-on experience with modern identity security technologies and tooling
Base Compensation Band: $180K - 230K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: Flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nSECURITY AT VALON\n\nOur customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.\n\n\n\nIn addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. As AI becomes central to how Valon builds and operates, our team is responsible for securing AI-powered systems and pipelines while also leveraging AI tools to optimize security and defense capabilities. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.\n\n\n\nValon offices are located in New York City and San Francisco, but we fully support remote work!\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a skilled and experienced Senior Security Engineer, Identity & Access Management to join our team. In this role, you'll own the design, implementation, and operation of IAM systems for Valon’s enterprise identity stack that powers Valon's workforce, and support security for customer-facing authentication and authorization capabilities embedded in ValonOS. You'll be the connective tissue between IT, Engineering, and Security — ensuring every identity, human or machine, is governed consistently and securely.\n\n\n\n\nRESPONSIBILITIES\n\n - Design and support end-to-end lifecycle of workforce identity systems including identity automation, access management, and least-privilege enforcement across internal systems\n\n - Support design of secure identity design patterns for product teams building on ValonOS\n\n - Manage and evolve Valon's IdP in conjunction with IT including SSO integrations, MFA policies, conditional access rules, and directory synchronization\n\n - Define and enforce RBAC and group-based access policies for internal applications, cloud environments, and development tooling\n\n - Support privileged access management (PAM) for internal infrastructure in conjunction with Engineering teams\n\n - Design and build AI-assisted workflows that automate and accelerate core IAM operations\n\n - Evaluate AI risks across IAM pipelines, ensuring appropriate security controls around data exposure, prompt injection and other threats\n\n - Collaborate with Product, Engineering, Data, Compliance, Legal, and other teams to identify and drive mitigation for data security risks\n\n - Support other operational and on-call duties such as vulnerability management, regulatory compliance (SOC 2, CCPA, NYDFS, FTC), policy development, incident response and security reviews.\n\n\n\n\nIDEAL BACKGROUND\n\n - Extensive hands-on IAM security engineer with proven ownership of enterprise identity solutions, able to operate autonomously, drive complex cross-functional efforts, and influence across teams\n\n - Deep expertise in modern identity protocols and standards: SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, and related specifications\n\n - Proven experience administering and scaling IdP platforms (e.g., Okta, Azure AD / Entra ID, Google Workspace) including SSO, MFA, conditional access, and directory sync\n\n - Solid background in cloud IAM (GCP preferred), including service accounts, workload identity federation, and policy-as-code approaches\n\n - Strong expertise in building PAM solutions / identity vaults and enforcing least-privilege across human and non-human identities\n\n - Experience building AI/LLM-powered workflows — ideally in a security or operations context — with a practical understanding of the identity and access risks they introduce\n\n - Familiarity with securing non-human and agentic identities, including AI service accounts, API key governance, and audit logging for automated systems\n\n - Applied knowledge with industry security and compliance frameworks (OWASP, NIST, CIS, SOC 2/ISO 27001 concepts)\n\n - Excellent communication and collaboration skills, including the ability to explain complex security concepts to both technical and non-technical stakeholders.\n\n - Experience working in high-growth or startup environments is a plus.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 5+ years in security engineering roles with a core focus on identity and access management\n\n - Bachelor's degree in Information Security, Computer Science, Technology or related field\n\n - Relevant security certifications (e.g., CISSP, CISM, CCSK, CCSP or similar)\n\n - Hands-on experience with an enterprise IdP (Okta, Entra ID, or Google Workspace) including SSO, MFA, SCIM\n\n - Deep understanding of authentication and authorization models across applications - SAML, OIDC/OAuth 2.0, RBAC, ABAC, and API access controls\n\n - Hands-on experience with modern identity security technologies and tooling\n\n\n\n\nBENEFITS\n\n - Base Compensation Band: $180K - 230K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills\n \n - This Base Compensation pay range applies to our New York City located staff and may differ according to location.\n\n - Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan\n\n - Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: Flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"7803a34d-471f-4935-bcea-f54b34a3ce95","title":"Sales Engineer","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-11T17:53:21.538+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/7803a34d-471f-4935-bcea-f54b34a3ce95","applyUrl":"https://jobs.ashbyhq.com/Valon/7803a34d-471f-4935-bcea-f54b34a3ce95/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Own the technical proof and demo motion for Valon's strategic commercial deals. This person turns executive interest into credible technical validation by crafting and delivering compelling customer-relevant demos, answering technical questions about how the system works, mapping mortgage workflows to Valon's product model, and helping customers understand how Valon will work inside their real operating environment.
As a founding member of Valon's Sales Engineering function, you'll help scale our enterprise GTM motion — leading technical discovery, crafting and delivering compelling product demonstrations, and partnering with Strategic AEs and executives to win and close enterprise deals. It's a highly consultative role that rewards deep curiosity, technical fluency, and the ability to translate complex systems and requirements into clear, actionable solutions for mortgage industry buyers.
Willing and able to learn the detailed complexities of the mortgage and regulated financial-services sectors, with a track record of delivering complex technical demos to customers.
Strong technical sales skills — you can demonstrate a product through deep technical know-how and translate it into terms customers understand.
Strong communicator — you can connect and communicate with mortgage operators.
A genuine partner to the sales team who takes ownership of revenue goals and the role you play in hitting them.
A self-starter who takes initiative and thrives without a lot of structure and process.
A company builder and team player — excited to shape and grow the product alongside the culture and operating rhythm of a fast-growing company.
Partner with Strategic AEs and executives from early discovery through product validation and close.
Configure and run high impact customer-relevant demos using existing demo fixtures, demo data, and product surfaces.
Lead technical discovery with enterprise prospects to deeply understand their requirements and pain points.
Answer technical questions about how the system works across product surfaces, configuration, and integrations.
Translate field learnings into reusable demo assets, evaluation playbooks, implementation patterns, and product feedback.
Support sales outcomes by owning the technical component of the sales cycle and helping close enterprise deals.
Travel to clients 25% of the time.
5-10+ years in sales engineering, solutions engineering, technical consulting, enterprise implementation, or customer-facing technical roles.
Strong technical fluency with APIs, data models, integrations, SQL, cloud systems, workflow automation, and enterprise software architecture.
Experience supporting complex enterprise evaluations and production deployments.
Ability to communicate with executives, operators, and technical stakeholders.
Strong systems thinking and customer empathy in messy operational environments.
Comfort operating in a founder-led, high-ambiguity GTM motion.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nMISSION\n\nOwn the technical proof and demo motion for Valon's strategic commercial deals. This person turns executive interest into credible technical validation by crafting and delivering compelling customer-relevant demos, answering technical questions about how the system works, mapping mortgage workflows to Valon's product model, and helping customers understand how Valon will work inside their real operating environment.\n\n\n\n\nABOUT THE ROLE\n\nAs a founding member of Valon's Sales Engineering function, you'll help scale our enterprise GTM motion — leading technical discovery, crafting and delivering compelling product demonstrations, and partnering with Strategic AEs and executives to win and close enterprise deals. It's a highly consultative role that rewards deep curiosity, technical fluency, and the ability to translate complex systems and requirements into clear, actionable solutions for mortgage industry buyers.\n\n\n\n\nWHO YOU ARE\n\n - Willing and able to learn the detailed complexities of the mortgage and regulated financial-services sectors, with a track record of delivering complex technical demos to customers.\n\n - Strong technical sales skills — you can demonstrate a product through deep technical know-how and translate it into terms customers understand.\n\n - Strong communicator — you can connect and communicate with mortgage operators.\n\n - A genuine partner to the sales team who takes ownership of revenue goals and the role you play in hitting them.\n\n - A self-starter who takes initiative and thrives without a lot of structure and process.\n\n - A company builder and team player — excited to shape and grow the product alongside the culture and operating rhythm of a fast-growing company.\n\n\n\n\nRESPONSIBILITIES\n\n - Partner with Strategic AEs and executives from early discovery through product validation and close.\n\n - Configure and run high impact customer-relevant demos using existing demo fixtures, demo data, and product surfaces.\n\n - Lead technical discovery with enterprise prospects to deeply understand their requirements and pain points.\n\n - Answer technical questions about how the system works across product surfaces, configuration, and integrations.\n\n - Translate field learnings into reusable demo assets, evaluation playbooks, implementation patterns, and product feedback.\n\n - Support sales outcomes by owning the technical component of the sales cycle and helping close enterprise deals.\n\n - Travel to clients 25% of the time.\n\n\n\n\nQUALIFICATIONS\n\n - 5-10+ years in sales engineering, solutions engineering, technical consulting, enterprise implementation, or customer-facing technical roles.\n\n - Strong technical fluency with APIs, data models, integrations, SQL, cloud systems, workflow automation, and enterprise software architecture.\n\n - Experience supporting complex enterprise evaluations and production deployments.\n\n - Ability to communicate with executives, operators, and technical stakeholders.\n\n - Strong systems thinking and customer empathy in messy operational environments.\n\n - Comfort operating in a founder-led, high-ambiguity GTM motion.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"09322cc1-b9ac-44a9-a530-fcf9c0b72e76","title":"Strategic Account Executive","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-11T18:01:37.203+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/09322cc1-b9ac-44a9-a530-fcf9c0b72e76","applyUrl":"https://jobs.ashbyhq.com/Valon/09322cc1-b9ac-44a9-a530-fcf9c0b72e76/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
As a founding enterprise sales hire for Valon, you will own the full sales cycle for enterprise mortgage lenders and servicers — from first outreach through close — and help establish the GTM sales playbook. This role owns executive relationship-building, account strategy, pipeline progression, commercial negotiation, and close for mortgage enterprises.
An entrepreneurial enterprise-software sales professional who thrives in early-stage environments and is energized by building from the ground up.
A track record of closing complex, high-value deals; comfortable owning the full sales cycle from prospecting to close.
A strong relationship-builder who connects with stakeholders at all levels and builds consensus across large organizations.
Able to quickly grasp complex technical concepts and communicate them to diverse audiences.
A self-starter with excellent organizational skills and follow-through.
Someone who combines deep sales expertise with genuine curiosity about customers' challenges and a collaborative approach to solutions.
Mortgage / servicing industry familiarity is a plus, but not required.
Own the full sales cycle for a portfolio of enterprise mortgage lenders and servicers, from initial outreach through closing.
Build and maintain relationships with key industry stakeholders and partners.
Conduct detailed discovery calls and product demos.
Develop and document repeatable sales processes that scale with the growing team.
Contribute strategic insights to shape the product roadmap based on customer feedback.
Represent Valon at industry conferences and events.
Own forecast quality, stage progression, pipeline generation, and deal inspection for 6-12 month enterprise cycles.
Travel to clients 25% of the time.
5-10+ years of enterprise SaaS sales experience, with evidence of strategic-account ownership and complex deal execution.
Track record selling mission-critical software into large enterprises with executive, technical, legal, security, procurement, and operations stakeholders.
Proven ability to build C-suite trust and manage multi-threaded buying committees.
Strong technical fluency: able to understand integrations, data movement, implementation risk, security review, and workflow transformation.
Product and roadmap fluency deep enough to handle detailed customer questions.
High agency in ambiguous, founder-led, zero-to-one GTM environments.
Ability and desire to learn mortgage deeply; prior mortgage experience is helpful but not required.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nMISSION\n\nAs a founding enterprise sales hire for Valon, you will own the full sales cycle for enterprise mortgage lenders and servicers — from first outreach through close — and help establish the GTM sales playbook. This role owns executive relationship-building, account strategy, pipeline progression, commercial negotiation, and close for mortgage enterprises.\n\n\n\n\nWHO YOU ARE\n\n - An entrepreneurial enterprise-software sales professional who thrives in early-stage environments and is energized by building from the ground up.\n\n - A track record of closing complex, high-value deals; comfortable owning the full sales cycle from prospecting to close.\n\n - A strong relationship-builder who connects with stakeholders at all levels and builds consensus across large organizations.\n\n - Able to quickly grasp complex technical concepts and communicate them to diverse audiences.\n\n - A self-starter with excellent organizational skills and follow-through.\n\n - Someone who combines deep sales expertise with genuine curiosity about customers' challenges and a collaborative approach to solutions.\n\n - Mortgage / servicing industry familiarity is a plus, but not required.\n\n\n\n\nRESPONSIBILITIES\n\n - Own the full sales cycle for a portfolio of enterprise mortgage lenders and servicers, from initial outreach through closing.\n\n - Build and maintain relationships with key industry stakeholders and partners.\n\n - Conduct detailed discovery calls and product demos.\n\n - Develop and document repeatable sales processes that scale with the growing team.\n\n - Contribute strategic insights to shape the product roadmap based on customer feedback.\n\n - Represent Valon at industry conferences and events.\n\n - Own forecast quality, stage progression, pipeline generation, and deal inspection for 6-12 month enterprise cycles.\n\n - Travel to clients 25% of the time.\n\n\n\n\nQUALIFICATIONS\n\n - 5-10+ years of enterprise SaaS sales experience, with evidence of strategic-account ownership and complex deal execution.\n\n - Track record selling mission-critical software into large enterprises with executive, technical, legal, security, procurement, and operations stakeholders.\n\n - Proven ability to build C-suite trust and manage multi-threaded buying committees.\n\n - Strong technical fluency: able to understand integrations, data movement, implementation risk, security review, and workflow transformation.\n\n - Product and roadmap fluency deep enough to handle detailed customer questions.\n\n - High agency in ambiguous, founder-led, zero-to-one GTM environments.\n\n - Ability and desire to learn mortgage deeply; prior mortgage experience is helpful but not required.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"7827fd75-02a2-4236-b661-67c53ce657ef","title":"Senior Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-05T23:35:39.946+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/7827fd75-02a2-4236-b661-67c53ce657ef","applyUrl":"https://jobs.ashbyhq.com/Valon/7827fd75-02a2-4236-b661-67c53ce657ef/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.
We have offices in New York City and San Francisco. Plus, we fully support remote work!
Location: New York, NY; San Francisco, CA; Remote.
Learn new concepts and technologies quickly and apply them to challenging problems
Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations
Dive deep to understand the inner workings of a highly complex industry
Work with Product and Design to define the best experience for our customers
4+ years of software engineering experience building quality software applications at scale
Strong communicator. Able to work cross-functionally to balance product and technical requirements
Bachelor's Degree in Computer Science preferred
Great at building scalable systems from scratch with a fast turnaround
Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management
Time management skills that will maximize efficiency in a fast paced startup environment
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.\n\n\n\nWe have offices in New York City and San Francisco. Plus, we fully support remote work!\n\n\n\nLocation: New York, NY; San Francisco, CA; Remote.\n\n\n\n\nRESPONSIBILITIES\n\n - Learn new concepts and technologies quickly and apply them to challenging problems\n\n - Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations\n\n - Dive deep to understand the inner workings of a highly complex industry\n\n - Work with Product and Design to define the best experience for our customers\n\n\n\n\nIDEAL BACKGROUND\n\n - 4+ years of software engineering experience building quality software applications at scale\n\n - Strong communicator. Able to work cross-functionally to balance product and technical requirements\n\n - Bachelor's Degree in Computer Science preferred\n\n - Great at building scalable systems from scratch with a fast turnaround\n\n - Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management\n\n - Time management skills that will maximize efficiency in a fast paced startup environment\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"9d1af085-b312-4f75-9b50-5d8fa4413fa8","title":"Staff Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-06T00:24:12.193+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/9d1af085-b312-4f75-9b50-5d8fa4413fa8","applyUrl":"https://jobs.ashbyhq.com/Valon/9d1af085-b312-4f75-9b50-5d8fa4413fa8/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
We are building a world-class engineering team to automate one of the most regulated spaces in the financial sector - the mortgage and housing industry. We come from companies like Google, Facebook, Spotify, Oscar Health, and Twilio. You’ll join a small, tight-knit group of engineers who are developing flexible backend architecture to accurately handle billions of dollars at scale. In addition, our team of engineers is fulfilling Valon’s mission by creating a great user experience to help homeowners manage their mortgages through a platform that delivers new features quickly and with quality. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.
We have offices in New York City and San Francisco. Plus, we fully support remote work!
Learn new concepts and technologies quickly and apply them to challenging problems
Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations
Dive deep to understand the inner workings of a highly complex industry
Work with Product and Design to define the best experience for our customers
7+ years of software engineering experience building quality software applications at scale
Strong communicator
Able to work cross-functionally to balance product and technical requirements
Great at building scalable systems from scratch with a fast turnaround
Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management
Time management skills that will maximize efficiency in a fast-paced startup environment
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nWe are building a world-class engineering team to automate one of the most regulated spaces in the financial sector - the mortgage and housing industry. We come from companies like Google, Facebook, Spotify, Oscar Health, and Twilio. You’ll join a small, tight-knit group of engineers who are developing flexible backend architecture to accurately handle billions of dollars at scale. In addition, our team of engineers is fulfilling Valon’s mission by creating a great user experience to help homeowners manage their mortgages through a platform that delivers new features quickly and with quality. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.\n\n\n\nWe have offices in New York City and San Francisco. Plus, we fully support remote work!\n\n\n\n\nRESPONSIBILITIES\n\n - Learn new concepts and technologies quickly and apply them to challenging problems\n\n - Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations\n\n - Dive deep to understand the inner workings of a highly complex industry\n\n - Work with Product and Design to define the best experience for our customers\n\n\n\n\nIDEAL BACKGROUND\n\n - 7+ years of software engineering experience building quality software applications at scale\n\n - Strong communicator\n\n - Able to work cross-functionally to balance product and technical requirements\n\n - Great at building scalable systems from scratch with a fast turnaround\n\n - Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management\n\n - Time management skills that will maximize efficiency in a fast-paced startup environment\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"1f0a9125-8a46-45e6-aa6d-89c83b607500","title":"Engineering Manager","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-06T13:59:04.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/1f0a9125-8a46-45e6-aa6d-89c83b607500","applyUrl":"https://jobs.ashbyhq.com/Valon/1f0a9125-8a46-45e6-aa6d-89c83b607500/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact.
We have offices in New York City and San Francisco. Plus, we fully support remote work!
We’re looking for an engineering manager to support Valon’s growing engineering team. In this role, you’ll lead 4+ engineers across one or more teams, working closely with your reports and partnering with product, design, and operations to build the future of Valon. You’ll empower your team through mentorship, defining long term strategy, strong technical leadership, business acumen, and more to ensure maximum impact and business value. You’ll also work closely with your peers to set the engineering culture and direction at Valon.
You are responsible for ensuring the successful business outcomes of your team.
Partner with product managers, designers, and operations to develop and successfully execute the R&D strategy to solve business problems that directly impact homeowners.
Build and develop an incredibly talented team of driven, high performing engineers.
Set a high standard for your team with strong technical leadership, guidance, and mentorship. This is a hands-on role that will require some coding and architecture design.
Define and evangelize new processes to make your team more effective and deliver an outsized impact.
Push for continuous improvements and innovation using data-driven decisions.
Partner with other engineering leaders to build a cohesive engineering culture and direction for Valon overall.
Tech Lead or Engineering Management experience preferred.
At least 4+ years of software engineering experience.
Demonstrated track record of building and empowering long lasting teams.
Experience working in a highly complex and technical environment.
Experience working in a fast paced and ambiguous startup environment.
Passion for providing the biggest impact with inventive resource planning.
Good written and verbal communication skills.
Demonstrates excellent judgment, problem solving, and decision making.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact.\n\n\n\nWe have offices in New York City and San Francisco. Plus, we fully support remote work! \n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an engineering manager to support Valon’s growing engineering team. In this role, you’ll lead 4+ engineers across one or more teams, working closely with your reports and partnering with product, design, and operations to build the future of Valon. You’ll empower your team through mentorship, defining long term strategy, strong technical leadership, business acumen, and more to ensure maximum impact and business value. You’ll also work closely with your peers to set the engineering culture and direction at Valon.\n\n\n\n\nRESPONSIBILITIES\n\n - You are responsible for ensuring the successful business outcomes of your team.\n\n - Partner with product managers, designers, and operations to develop and successfully execute the R&D strategy to solve business problems that directly impact homeowners.\n\n - Build and develop an incredibly talented team of driven, high performing engineers.\n\n - Set a high standard for your team with strong technical leadership, guidance, and mentorship. This is a hands-on role that will require some coding and architecture design.\n\n - Define and evangelize new processes to make your team more effective and deliver an outsized impact.\n\n - Push for continuous improvements and innovation using data-driven decisions.\n\n - Partner with other engineering leaders to build a cohesive engineering culture and direction for Valon overall.\n\n\n\n\nIDEAL BACKGROUND\n\n - Tech Lead or Engineering Management experience preferred.\n\n - At least 4+ years of software engineering experience.\n\n - Demonstrated track record of building and empowering long lasting teams.\n\n - Experience working in a highly complex and technical environment.\n\n - Experience working in a fast paced and ambiguous startup environment.\n\n - Passion for providing the biggest impact with inventive resource planning.\n\n - Good written and verbal communication skills.\n\n - Demonstrates excellent judgment, problem solving, and decision making.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"2de94485-130f-4f93-abe7-c21d70401b0b","title":"Software Engineer II","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-11T19:53:01.358+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/2de94485-130f-4f93-abe7-c21d70401b0b","applyUrl":"https://jobs.ashbyhq.com/Valon/2de94485-130f-4f93-abe7-c21d70401b0b/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.
Our headquarters are in New York City, and this year, we’re excited to open a new office in San Francisco. Plus, we fully support remote work!
Responsible for learning new concepts and technologies quickly and apply them to challenging problems.
Designing and building robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations.
Dive deep to understand the inner workings of a highly complex industry.
Work with Product and Design to define the best experience for our customers.
Bachelor’s degree in Computer Science or related field.
Requires 1 year of software engineering experience building quality software applications at scale, including ability to work cross-functionally to balance product and technical requirements, building scalable systems from scratch with a fast turnaround.
Experience with one of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management.
Must have legal authority to work in the U.S. EEOE.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.\n\n\n\nOur headquarters are in New York City, and this year, we’re excited to open a new office in San Francisco. Plus, we fully support remote work! \n\n\n\n\nRESPONSIBILITIES\n\n - Responsible for learning new concepts and technologies quickly and apply them to challenging problems. \n\n - Designing and building robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations. \n\n - Dive deep to understand the inner workings of a highly complex industry.\n\n - Work with Product and Design to define the best experience for our customers.\n\n\n\n\nIDEAL BACKGROUND\n\n - Bachelor’s degree in Computer Science or related field. \n\n - Requires 1 year of software engineering experience building quality software applications at scale, including ability to work cross-functionally to balance product and technical requirements, building scalable systems from scratch with a fast turnaround.\n\n - Experience with one of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management.\n\n - Must have legal authority to work in the U.S. EEOE.\n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance\n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"44a25836-c079-4814-9b3e-262c9f6804bf","title":"Senior Product Designer, Servicing","department":"Design","team":"Design","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-28T14:43:39.822+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/44a25836-c079-4814-9b3e-262c9f6804bf","applyUrl":"https://jobs.ashbyhq.com/Valon/44a25836-c079-4814-9b3e-262c9f6804bf/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Valon’s Design team is a tight-knit and ambitious team; As a user-centered design team, we create meaningful and intuitive experiences that set the industry bar. Today, our core products include a mortgage servicing platform that empowers our servicing agents and a homeowner console to manage all things mortgage-related easily.
Our company is at the unique stage where you’ll have the opportunity to help shape the core experiences of the homeowners we serve. Sitting inside the product organization, you’ll work closely with our world-class cross-functional teams to make products that deliver value to homeowners, servicing agents, and mortgage lenders.
A portfolio is required for consideration.
We seek a talented Senior Product Designer to join our Mortgage Delinquency Team (DQ). As a Senior Product Designer, you will be able to define the ideal user experience for homeowners facing financial hardships. In addition, you will create our servicing agents tool to help us better serve our homeowners as they navigate a stressful time in their financial lives.
The complicated delinquent states often come with various edge case considerations; you will need to be comfortable working in ambiguity and partner with internal stakeholders to distill such complexity into simple solutions. Finally, you will work closely with cross-functional teams to deliver high-quality products that solve real user problems and meet business goals.
Design large-scale zero-to-one product experience — using end-to-end design process from research, prototyping, testing, to delivery.
Build expertise in multiple DQ verticals and context switch efficiently in a fast and iterative environment.
Create user journeys, wireframes, and high-fidelity designs that communicate design solutions and align with business goals.
Collaborate with product managers, engineers, legal experts, and stakeholders to ensure designs are feasible, scalable, and comply with laws and regulations.
Champion user-centered design principles and advocate for user needs throughout the product development lifecycle.
Mentor and guide junior designers, sharing best practices and fostering a culture of design excellence.
Work within and help evolve our design system, ensuring a cohesive and consistent visual language and user experience across all products and platforms.
Collaborate with cross-functional teams to ensure a cohesive user experience across multiple products and platforms.
Senior at Valon means
A track record of creating intuitive flows and elegant user experiences. Despite working with complex edge cases, compliance considerations, and technical constraints.
Plan and execute projects independently. You discover impactful problems to work on, prioritize or deprioritize work with little or no guidance, and determine when to cut scope if necessary.
Shape the vision for your product area. Using your domain expertise and understanding of how your product area’s efforts impact company objectives. You participate in developing your team’s roadmap, processes, and organizational plans.
Cross-team leadership. You’re proactive about driving impactful initiatives forward, coordinating with others to resolve cross-domain challenges, and investing in others’ growth through actionable feedback and coaching.
Think and design at a system level. Not just at a feature level. While solving a specific problem, you consider how it relates to similar issues in other areas and how to build consistent experience.
User empathy and advocacy.
Strong communication and collaboration.
Critical thinker and thought partners.
Humble and growth-oriented mindset.
Caring about the big picture as much as the pixel-perfect work.
Excitement about working in a startup environment.
5+ years of experience with user-centered product design
A solid portfolio
Experience working within the context of digital products
Ability to balance methodological rigor with scrappiness and creativity
Excellent written and verbal communication skills
Experience with the following is not required but is a big plus:
Startup experience
Familiarity with the mortgage landscape / financial systems
Experience with both consumer tech as well as enterprise software
Base salary band: $148,750 to $201,250
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nTHE DESIGN TEAM AT VALON\n\nValon’s Design team is a tight-knit and ambitious team; As a user-centered design team, we create meaningful and intuitive experiences that set the industry bar. Today, our core products include a mortgage servicing platform that empowers our servicing agents and a homeowner console to manage all things mortgage-related easily.\n\n\n\nOur company is at the unique stage where you’ll have the opportunity to help shape the core experiences of the homeowners we serve. Sitting inside the product organization, you’ll work closely with our world-class cross-functional teams to make products that deliver value to homeowners, servicing agents, and mortgage lenders.\n\n\n\nA portfolio is required for consideration.\n\n\n\n\nABOUT THE ROLE\n\nWe seek a talented Senior Product Designer to join our Mortgage Delinquency Team (DQ). As a Senior Product Designer, you will be able to define the ideal user experience for homeowners facing financial hardships. In addition, you will create our servicing agents tool to help us better serve our homeowners as they navigate a stressful time in their financial lives. \n\n\n\nThe complicated delinquent states often come with various edge case considerations; you will need to be comfortable working in ambiguity and partner with internal stakeholders to distill such complexity into simple solutions. Finally, you will work closely with cross-functional teams to deliver high-quality products that solve real user problems and meet business goals.\n\n\n\n\nRESPONSIBILITIES\n\n - Design large-scale zero-to-one product experience — using end-to-end design process from research, prototyping, testing, to delivery. \n\n - Build expertise in multiple DQ verticals and context switch efficiently in a fast and iterative environment. \n\n - Create user journeys, wireframes, and high-fidelity designs that communicate design solutions and align with business goals.\n\n - Collaborate with product managers, engineers, legal experts, and stakeholders to ensure designs are feasible, scalable, and comply with laws and regulations.\n\n - Champion user-centered design principles and advocate for user needs throughout the product development lifecycle.\n\n - Mentor and guide junior designers, sharing best practices and fostering a culture of design excellence.\n\n - Work within and help evolve our design system, ensuring a cohesive and consistent visual language and user experience across all products and platforms.\n\n - Collaborate with cross-functional teams to ensure a cohesive user experience across multiple products and platforms.\n\nSenior at Valon means\n\n - A track record of creating intuitive flows and elegant user experiences. Despite working with complex edge cases, compliance considerations, and technical constraints. \n\n - Plan and execute projects independently. You discover impactful problems to work on, prioritize or deprioritize work with little or no guidance, and determine when to cut scope if necessary. \n\n - Shape the vision for your product area. Using your domain expertise and understanding of how your product area’s efforts impact company objectives. You participate in developing your team’s roadmap, processes, and organizational plans.\n\n - Cross-team leadership. You’re proactive about driving impactful initiatives forward, coordinating with others to resolve cross-domain challenges, and investing in others’ growth through actionable feedback and coaching. \n\n - Think and design at a system level. Not just at a feature level. While solving a specific problem, you consider how it relates to similar issues in other areas and how to build consistent experience. \n\n\n\n\nQUALITIES WE VALUE ON THE DESIGN TEAM\n\n - User empathy and advocacy. \n\n - Strong communication and collaboration. \n\n - Critical thinker and thought partners. \n\n - Humble and growth-oriented mindset. \n\n - Caring about the big picture as much as the pixel-perfect work. \n\n - Excitement about working in a startup environment. \n\n\n\n\nIDEAL BACKGROUND\n\n - 5+ years of experience with user-centered product design\n\n - A solid portfolio \n\n - Experience working within the context of digital products\n\n - Ability to balance methodological rigor with scrappiness and creativity\n\n - Excellent written and verbal communication skills\n\nExperience with the following is not required but is a big plus:\n\n - Startup experience\n\n - Familiarity with the mortgage landscape / financial systems\n\n - Experience with both consumer tech as well as enterprise software\n\n\n\n\nBENEFITS\n\n - Base salary band: $148,750 to $201,250\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan \n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries \n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays \n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"b5a62c0c-823c-42dd-8cb5-e4b1455bcc64","title":"Software Engineer Intern","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-01T21:01:57.937+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/b5a62c0c-823c-42dd-8cb5-e4b1455bcc64","applyUrl":"https://jobs.ashbyhq.com/Valon/b5a62c0c-823c-42dd-8cb5-e4b1455bcc64/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.
Our office locations are based in New York City and in San Francisco.
Responsible for learning new concepts and technologies quickly and apply them to challenging problems.
Designing and building robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations.
Dive deep to understand the inner workings of a highly complex industry.
Work with Product and Design to define the best experience for our customers.
Currently in pursuit of a Bachelor's degree in Computer Science or related field.
Exceptional programming and design skills.
Ability to build quality software applications at scale, including ability to work cross-functionally to balance product and technical requirements, building scalable systems from scratch with a fast turnaround.
Communicate effectively in a collaborative, complex, and highly technical team environment.
Experience with one of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management.
Deep curiosity and willingness to ask a lot of questions in order to learn quickly.
Must have legal authority to work in the U.S. EEOE.
Salary Expectations: The compensation for our interns is $60/hour USD + stipend.
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.\n\n\n\nOur office locations are based in New York City and in San Francisco. \n\n\n\n\nRESPONSIBILITIES\n\n - Responsible for learning new concepts and technologies quickly and apply them to challenging problems.\n\n - Designing and building robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations.\n\n - Dive deep to understand the inner workings of a highly complex industry.\n\n - Work with Product and Design to define the best experience for our customers.\n\n\n\n\nIDEAL BACKGROUND\n\n - Currently in pursuit of a Bachelor's degree in Computer Science or related field.\n\n - Exceptional programming and design skills.\n\n - Ability to build quality software applications at scale, including ability to work cross-functionally to balance product and technical requirements, building scalable systems from scratch with a fast turnaround.\n\n - Communicate effectively in a collaborative, complex, and highly technical team environment.\n\n - Experience with one of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management.\n\n - Deep curiosity and willingness to ask a lot of questions in order to learn quickly.\n\n - Must have legal authority to work in the U.S. EEOE.\n\n\n\n\nCOMPENSATION\n\nSalary Expectations: The compensation for our interns is $60/hour USD + stipend.\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"b7ea1044-07af-4b46-ae3d-c3fe7f9f76f5","title":"Technical Program Manager (Data)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-18T22:38:23.821+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/b7ea1044-07af-4b46-ae3d-c3fe7f9f76f5","applyUrl":"https://jobs.ashbyhq.com/Valon/b7ea1044-07af-4b46-ae3d-c3fe7f9f76f5/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Valon is rebuilding the mortgage servicing industry from the ground up. We're looking for a Technical Program Manager (TPM) to join our team and help us coordinate and launch complex data deployment workstreams that will revolutionize how mortgage servicers operate. This is an exciting opportunity to shape the future of our TPM function and make a significant impact on our data team execution.
In this role, you'll be instrumental in coordinating efforts across multiple teams (data, deployment strategy, engineering, product), ensuring seamless communication, and driving the successful delivery of our most critical initiatives. If you're a seasoned TPM with a passion for tackling challenging problems and a desire to build a function from the ground up, we encourage you to apply.
What You'll Do
Lead End-to-End Program Management: Own the planning, execution, and delivery of complex technical programs from conception through launch, including defining scope, setting timelines, and managing risks.
Drive Cross-Functional Coordination: Facilitate effective communication and collaboration between data, deployment strategy, engineering, product, and other stakeholders to ensure alignment and shared understanding.
Optimize Development Processes: Identify and implement process improvements to enhance efficiency, predictability, and quality across the development lifecycle.
Manage Stakeholder Expectations: Proactively communicate program status, risks, and dependencies to all relevant stakeholders, ensuring transparency and alignment.
Mitigate Risks and Resolve Issues: Identify potential roadblocks and actively work to resolve technical, operational, and organizational challenges that may impact program delivery.
Define and Track Metrics: Establish clear success metrics for programs and regularly track progress, providing data-driven insights to inform decision-making.
Contribute to Team Growth: As our second TPM, you'll have a unique opportunity to help define the vision, strategy, and best practices for the TPM function at Valon.
5+ years of experience as a Technical Program Manager in a fast-paced, complex software development environment.
Proven track record of successfully delivering large-scale, cross-functional technical programs.
Strong understanding of the software development lifecycle (SDLC) and various agile methodologies.
Exceptional communication and interpersonal skills, with the ability to influence and align diverse stakeholders.
Excellent problem-solving abilities and a proactive approach to identifying and mitigating risks.
Ability to thrive in a dynamic, rapidly evolving startup environment.
Prior experience in fintech team is a plus, but not required.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. Base salary will be dependent on leveling but can range between $185k-250k
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nABOUT THE ROLE\n\nValon is rebuilding the mortgage servicing industry from the ground up. We're looking for a Technical Program Manager (TPM) to join our team and help us coordinate and launch complex data deployment workstreams that will revolutionize how mortgage servicers operate. This is an exciting opportunity to shape the future of our TPM function and make a significant impact on our data team execution.\n\nIn this role, you'll be instrumental in coordinating efforts across multiple teams (data, deployment strategy, engineering, product), ensuring seamless communication, and driving the successful delivery of our most critical initiatives. If you're a seasoned TPM with a passion for tackling challenging problems and a desire to build a function from the ground up, we encourage you to apply. \n\nWhat You'll Do\n\n - Lead End-to-End Program Management: Own the planning, execution, and delivery of complex technical programs from conception through launch, including defining scope, setting timelines, and managing risks.\n\n - Drive Cross-Functional Coordination: Facilitate effective communication and collaboration between data, deployment strategy, engineering, product, and other stakeholders to ensure alignment and shared understanding.\n\n - Optimize Development Processes: Identify and implement process improvements to enhance efficiency, predictability, and quality across the development lifecycle.\n\n - Manage Stakeholder Expectations: Proactively communicate program status, risks, and dependencies to all relevant stakeholders, ensuring transparency and alignment.\n\n - Mitigate Risks and Resolve Issues: Identify potential roadblocks and actively work to resolve technical, operational, and organizational challenges that may impact program delivery.\n\n - Define and Track Metrics: Establish clear success metrics for programs and regularly track progress, providing data-driven insights to inform decision-making.\n\n - Contribute to Team Growth: As our second TPM, you'll have a unique opportunity to help define the vision, strategy, and best practices for the TPM function at Valon.\n\n\n\n\nWHAT YOU'LL BRING\n\n - 5+ years of experience as a Technical Program Manager in a fast-paced, complex software development environment.\n\n - Proven track record of successfully delivering large-scale, cross-functional technical programs.\n\n - Strong understanding of the software development lifecycle (SDLC) and various agile methodologies.\n\n - Exceptional communication and interpersonal skills, with the ability to influence and align diverse stakeholders.\n\n - Excellent problem-solving abilities and a proactive approach to identifying and mitigating risks.\n\n - Ability to thrive in a dynamic, rapidly evolving startup environment.\n\n - Prior experience in fintech team is a plus, but not required. \n\n\n\n\nBENEFITS\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. Base salary will be dependent on leveling but can range between $185k-250k \n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays \n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"3baebeb6-36d1-4834-805e-2985eeed473e","title":"Senior Security Engineer, Threat & Offensive Security ","department":"Technical Infrastructure","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-31T16:25:48.855+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/3baebeb6-36d1-4834-805e-2985eeed473e","applyUrl":"https://jobs.ashbyhq.com/Valon/3baebeb6-36d1-4834-805e-2985eeed473e/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.
In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.
Valon offices are located in New York City and San Francisco, but we fully support remote work!
We are seeking an experienced and skilled Senior Security Engineer, Threat & Offensive Security to join our growing team! As a key security member at Valon, you will help scale and strengthen our offensive security and threat operations, proactively identifying weaknesses in our systems, networks, and applications as the company continues to grow.
This position requires a deep understanding of adversarial techniques, security testing methodologies, threat intelligence, and incident response, along with the ability to collaborate with cross-functional teams. Importantly, this role requires an AI and automation-first approach to security work, using modern tools to scale testing, threat management, and response. You will help ensure security is embedded across our environment and that we continue to safeguard our most critical assets and maintain the trust of our customers and stakeholders.
Drive and conduct security testing and penetration tests across applications, infrastructure, and networks to identify exploitable vulnerabilities
Manage and implement security testing tools and frameworks to simulate real-world attacks and validate the effectiveness of existing security controls
Design and implement AI-enabled workflows to scale security testing and threat related operations.
Manage and operationalize threat intelligence to anticipate emerging threats and adjust defenses proactively
Partner with external pentesting firms for periodic, independent reviews
Perform security reviews of new systems, features, architectures, and third-party integrations, providing actionable risk-based recommendations
Collaborate with Engineering, IT, Product and other teams to remediate identified vulnerabilities and strengthen security controls
Develop and refine playbooks, procedures, and standards for offensive security testing, threat monitoring, and incident response
Monitor and manage security alerts and incidents, analyze data, and respond to security events
Support operational activities including general security reviews, security monitoring, vendor security, issue remediation, security awareness, audit/compliance, and other processes
Proven experience in security engineering, red team, or threat management role, with a focus on penetration testing, security testing, threat intelligence, and/or incident response
Hands-on experience with security testing tools and frameworks (e.g., Burp Suite, Metasploit, Nmap, Cobalt Strike, or similar)
Demonstrated experience leveraging AI and automation to improve the efficiency and scalability of threat detection, testing, and response operations
Proficient in both manual and automated testing techniques, understanding when manual analysis is needed versus pure automated testing
Strong understanding of common attack techniques, exploitation methods, and MITRE ATT&CK or related
Experience with SIEM, EDR, and other detection/monitoring platforms
Experience with cloud security and environments (GCP, AWS)
Ability to work autonomously, lead projects, and navigate complex, ambiguous security investigations
Ability to foster strong relationships and partner with stakeholders to drive remediation and results
Excellent communication and collaboration skills, with the ability to explain technical findings and risk to both technical and non-technical stakeholders
Applied knowledge of industry security and testing frameworks (OWASP, NIST, MITRE ATT&CK, CIS, SOC 2/ISO 27001 concepts)
Experience or exposure to startup environments is a plus
Minimum of 5 years in a security engineering, penetration testing, threat intelligence, or similar roles with relevant responsibilities and background
Bachelor's degree in Computer Science, Information Security, Technology, or a related field
Relevant security certifications (e.g., CISSP, CEH, OSCP, GPEN, GCIH or similar)
Knowledge of cloud environments
Experience with security testing, monitoring, and response technologies (threat intelligence platforms, vulnerability scanners, SIEM, EDR, or similar)
Base Compensation Band: $180K - 230K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: Flexible paid time off, sick days, and 11 company holidays
Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nSECURITY AT VALON\n\nOur customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.\n\n\n\nIn addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.\n\n\n\nValon offices are located in New York City and San Francisco, but we fully support remote work!\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking an experienced and skilled Senior Security Engineer, Threat & Offensive Security to join our growing team! As a key security member at Valon, you will help scale and strengthen our offensive security and threat operations, proactively identifying weaknesses in our systems, networks, and applications as the company continues to grow.\n\n\n\nThis position requires a deep understanding of adversarial techniques, security testing methodologies, threat intelligence, and incident response, along with the ability to collaborate with cross-functional teams. Importantly, this role requires an AI and automation-first approach to security work, using modern tools to scale testing, threat management, and response. You will help ensure security is embedded across our environment and that we continue to safeguard our most critical assets and maintain the trust of our customers and stakeholders.\n\n\n\n\nRESPONSIBILITIES\n\n - Drive and conduct security testing and penetration tests across applications, infrastructure, and networks to identify exploitable vulnerabilities\n\n - Manage and implement security testing tools and frameworks to simulate real-world attacks and validate the effectiveness of existing security controls\n\n - Design and implement AI-enabled workflows to scale security testing and threat related operations.\n\n - Manage and operationalize threat intelligence to anticipate emerging threats and adjust defenses proactively\n\n - Partner with external pentesting firms for periodic, independent reviews\n\n - Perform security reviews of new systems, features, architectures, and third-party integrations, providing actionable risk-based recommendations\n\n - Collaborate with Engineering, IT, Product and other teams to remediate identified vulnerabilities and strengthen security controls\n\n - Develop and refine playbooks, procedures, and standards for offensive security testing, threat monitoring, and incident response\n\n - Monitor and manage security alerts and incidents, analyze data, and respond to security events\n\n - Support operational activities including general security reviews, security monitoring, vendor security, issue remediation, security awareness, audit/compliance, and other processes\n\n\n\n\nIDEAL BACKGROUND\n\n - Proven experience in security engineering, red team, or threat management role, with a focus on penetration testing, security testing, threat intelligence, and/or incident response\n\n - Hands-on experience with security testing tools and frameworks (e.g., Burp Suite, Metasploit, Nmap, Cobalt Strike, or similar)\n\n - Demonstrated experience leveraging AI and automation to improve the efficiency and scalability of threat detection, testing, and response operations\n\n - Proficient in both manual and automated testing techniques, understanding when manual analysis is needed versus pure automated testing\n\n - Strong understanding of common attack techniques, exploitation methods, and MITRE ATT&CK or related\n\n - Experience with SIEM, EDR, and other detection/monitoring platforms\n\n - Experience with cloud security and environments (GCP, AWS)\n\n - Ability to work autonomously, lead projects, and navigate complex, ambiguous security investigations\n\n - Ability to foster strong relationships and partner with stakeholders to drive remediation and results\n\n - Excellent communication and collaboration skills, with the ability to explain technical findings and risk to both technical and non-technical stakeholders\n\n - Applied knowledge of industry security and testing frameworks (OWASP, NIST, MITRE ATT&CK, CIS, SOC 2/ISO 27001 concepts)\n\n - Experience or exposure to startup environments is a plus\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - Minimum of 5 years in a security engineering, penetration testing, threat intelligence, or similar roles with relevant responsibilities and background\n\n - Bachelor's degree in Computer Science, Information Security, Technology, or a related field\n\n - Relevant security certifications (e.g., CISSP, CEH, OSCP, GPEN, GCIH or similar)\n\n - Knowledge of cloud environments\n\n - Experience with security testing, monitoring, and response technologies (threat intelligence platforms, vulnerability scanners, SIEM, EDR, or similar)\n\n\n\n\nBENEFITS\n\n - Base Compensation Band: $180K - 230K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills\n \n - This Base Compensation pay range applies to our New York City located staff and may differ according to location.\n\n - Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan\n\n - Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: Flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"a0fc3496-aba7-4bd6-b148-c18528a71371","title":"Senior Security Analyst","department":"Technical Infrastructure","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-31T16:31:01.775+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/a0fc3496-aba7-4bd6-b148-c18528a71371","applyUrl":"https://jobs.ashbyhq.com/Valon/a0fc3496-aba7-4bd6-b148-c18528a71371/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.
In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.
Valon offices are located in New York City and San Francisco, but we fully support remote work!
We are seeking a motivated Sr. Security Analyst to join our growing team! As a key security member working closely with the Head of Security GRC and the Security team at Valon, you will play a critical role in ensuring the security of our organization's systems, cloud infrastructure, products and data.
This position requires a strong foundation in security risk and compliance principles, hands-on experience leveraging AI-assisted processes to strengthen GRC functions and operational activities, an automation first mindset, and a proactive approach to problem-solving. You will collaborate with cross-functional teams to protect our most critical assets and uphold trust with our customers and stakeholders.
Implement and maintain compliance with frameworks (SOC 2, NIST CSF, CIS) and regulatory requirements (NYDFS, GLBA, Safeguards, CCPA and related)
Support internal and external security audits and exams, including evidence gathering and remediation tracking
Build AI assisted GRC workflows for scaling GRC and security functions
Maintain and manage security risk register, risk assessments, and remediation processes
Manage security governance and compliance projects, and assist with other project management efforts
Manage security metrics, KPIs and reporting
Support customer security due diligence processes
Review, manage, and monitor security policies for compliance
Facilitate remediation for security and compliance issues across stakeholders
Manage vendor security risk assessments
Support on-call and operational security activities including security monitoring, incident management, general security reviews, security awareness and training, and other tasks
Ideal Background
Proven experience in a security analyst related role, with a focus on security compliance, risk management, security issue management, and/or security program management.
Experience with security and compliance frameworks and requirements (OWASP, SOC 2, NIST CSF / 800-53, ISO 27001/2, CIS, NYDFS, CCPA or others.)
Basic knowledge of cloud security and public cloud environments
Self-starter that can work autonomously, be agile, and balance multiple projects and operational efforts
Excellent communication and collaboration skills, with the ability to explain security concepts to technical and non-technical stakeholders
Experience developing, automating, and scaling security and GRC processes leveraging AI tools / agentic capabilities
Experience maintaining a security risk register and issue management processes
Strong organization and project management skills
Experience or exposure to startup environments is a plus
Experience or exposure to financial services or tech organizations is a plus
Minimum of 5+ years as a security analyst or security program manager with relevant responsibilities and background
Bachelor's degree in Computer Science, Information Security, Technology, or a related field
Relevant security certifications based on career experience (CompTIA Security+, CC, SSCP or related), or seasoned career level (CISSP, CISM, CRISC or related)
Experience with security compliance frameworks and risk assessments
Experience with operational activities including issue management, security reviews, control monitoring, incident management, and reporting
Hand-on experience with AI tooling and assisted workflows
Base Compensation Band: $115K - 145K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: Flexible paid time off, sick days, and 11 company holidays
Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nSECURITY AT VALON\n\nOur customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.\n\n\n\nIn addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.\n\n\n\nValon offices are located in New York City and San Francisco, but we fully support remote work!\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a motivated Sr. Security Analyst to join our growing team! As a key security member working closely with the Head of Security GRC and the Security team at Valon, you will play a critical role in ensuring the security of our organization's systems, cloud infrastructure, products and data.\n\n\n\nThis position requires a strong foundation in security risk and compliance principles, hands-on experience leveraging AI-assisted processes to strengthen GRC functions and operational activities, an automation first mindset, and a proactive approach to problem-solving. You will collaborate with cross-functional teams to protect our most critical assets and uphold trust with our customers and stakeholders.\n\n\n\n\nRESPONSIBILITIES\n\n - Implement and maintain compliance with frameworks (SOC 2, NIST CSF, CIS) and regulatory requirements (NYDFS, GLBA, Safeguards, CCPA and related)\n\n - Support internal and external security audits and exams, including evidence gathering and remediation tracking\n\n - Build AI assisted GRC workflows for scaling GRC and security functions\n\n - Maintain and manage security risk register, risk assessments, and remediation processes\n\n - Manage security governance and compliance projects, and assist with other project management efforts\n\n - Manage security metrics, KPIs and reporting\n\n - Support customer security due diligence processes\n\n - Review, manage, and monitor security policies for compliance\n\n - Facilitate remediation for security and compliance issues across stakeholders\n\n - Manage vendor security risk assessments\n\n - Support on-call and operational security activities including security monitoring, incident management, general security reviews, security awareness and training, and other tasks\n\n\nIdeal Background\n\n - Proven experience in a security analyst related role, with a focus on security compliance, risk management, security issue management, and/or security program management.\n\n - Experience with security and compliance frameworks and requirements (OWASP, SOC 2, NIST CSF / 800-53, ISO 27001/2, CIS, NYDFS, CCPA or others.)\n\n - Basic knowledge of cloud security and public cloud environments\n\n - Self-starter that can work autonomously, be agile, and balance multiple projects and operational efforts\n\n - Excellent communication and collaboration skills, with the ability to explain security concepts to technical and non-technical stakeholders\n\n - Experience developing, automating, and scaling security and GRC processes leveraging AI tools / agentic capabilities\n\n - Experience maintaining a security risk register and issue management processes\n\n - Strong organization and project management skills\n\n - Experience or exposure to startup environments is a plus\n\n - Experience or exposure to financial services or tech organizations is a plus\n\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - Minimum of 5+ years as a security analyst or security program manager with relevant responsibilities and background\n\n - Bachelor's degree in Computer Science, Information Security, Technology, or a related field\n\n - Relevant security certifications based on career experience (CompTIA Security+, CC, SSCP or related), or seasoned career level (CISSP, CISM, CRISC or related)\n\n - Experience with security compliance frameworks and risk assessments\n\n - Experience with operational activities including issue management, security reviews, control monitoring, incident management, and reporting\n\n - Hand-on experience with AI tooling and assisted workflows\n \n\n\nBENEFITS\n\n - Base Compensation Band: $115K - 145K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills\n \n - This Base Compensation pay range applies to our New York City located staff and may differ according to location.\n\n - Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan\n\n - Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: Flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"5be21988-9138-49d9-85bd-ffb4a2dd503d","title":"Web Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-31T16:49:42.175+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/5be21988-9138-49d9-85bd-ffb4a2dd503d","applyUrl":"https://jobs.ashbyhq.com/Valon/5be21988-9138-49d9-85bd-ffb4a2dd503d/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact.
Learn new concepts and technologies quickly and apply them to challenging problems
Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations
Dive deep to understand the inner workings of a highly complex industry
Work with Product and Design to define the best experience for our customers
4+ years of software engineering experience building quality software applications at scale
Strong communicator. Able to work cross-functionally to balance product and technical requirements
Great at building scalable systems from scratch with a fast turnaround
Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management
Time management skills that will maximize efficiency in a fast paced startup environment
Base Compensation Band: $150,000-$265,000. This band spans multiple levels of seniority, which will be narrowed during the interview process.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact.\n\n\n\n\nRESPONSIBILITIES\n\n - Learn new concepts and technologies quickly and apply them to challenging problems\n\n - Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations\n\n - Dive deep to understand the inner workings of a highly complex industry\n\n - Work with Product and Design to define the best experience for our customers\n\n\n\n\nIDEAL BACKGROUND\n\n - 4+ years of software engineering experience building quality software applications at scale\n\n - Strong communicator. Able to work cross-functionally to balance product and technical requirements\n\n - Great at building scalable systems from scratch with a fast turnaround\n\n - Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management\n\n - Time management skills that will maximize efficiency in a fast paced startup environment\n\n\n\n\nBENEFITS\n\n - Base Compensation Band: $150,000-$265,000. This band spans multiple levels of seniority, which will be narrowed during the interview process.\n\n - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan \n\n - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: flexible paid time off, sick days, and 11 company holidays \n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."},{"id":"e08ad09a-4408-4210-8c1b-da6510f83324","title":"Software Engineer New Grad","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-01T20:57:49.100+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/Valon/e08ad09a-4408-4210-8c1b-da6510f83324","applyUrl":"https://jobs.ashbyhq.com/Valon/e08ad09a-4408-4210-8c1b-da6510f83324/application","descriptionHtml":"Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Our engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.
Our office locations are based in New York City and in San Francisco.
Learn new concepts and technologies quickly and apply them to challenging problems
Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations
Dive deep to understand the inner workings of a highly complex industry
Work with Product and Design to define the best experience for our customers
0-1 year of software engineering experience building quality software applications at scale
Bachelor's degree in Computer Science or related field
Strong communicator. Able to work cross-functionally to balance product and technical requirements
Great at building scalable systems from scratch with a fast turnaround
Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management
Time management skills that will maximize efficiency in a fast paced startup environment
Base Compensation Band: $135,000-$160,000. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: Flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
","descriptionPlain":"ABOUT THE COMPANY\n\nValon is building the AI-native operating system for regulated finance, starting with mortgage servicing.\n\nWe're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.\n\nRather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.\n\nThe results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.\n\nValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.\n\n\n\n\nENGINEERING AT VALON\n\nOur engineering team is here to power the software ecosystem to disrupt one of the most outdated and regulated spaces in the financial sector - the mortgage industry. We’ve built out the foundation of a modern mortgage servicing platform that can accurately handle billions of dollars at scale, but we’re just getting started. At Valon, we want you to do the best work of your life. You'll be surrounded by a tight-knit community of exceptional people from places like Stripe, Jane Street, Meta, and Google who care deeply about their work and each other. Our problem space is complex, but you’ll get a lot of autonomy so that you can learn quickly, execute effectively, and deliver the highest level of business impact. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.\n\n\n\nOur office locations are based in New York City and in San Francisco. \n\n\n\n\nRESPONSIBILITIES\n\n - Learn new concepts and technologies quickly and apply them to challenging problems\n\n - Design and build robust and extensible infrastructure to handle evolving and complex federal, state, and agency regulations\n\n - Dive deep to understand the inner workings of a highly complex industry\n\n - Work with Product and Design to define the best experience for our customers\n \n \n\n\nIDEAL BACKGROUND\n\n - 0-1 year of software engineering experience building quality software applications at scale\n\n - Bachelor's degree in Computer Science or related field\n\n - Strong communicator. Able to work cross-functionally to balance product and technical requirements\n\n - Great at building scalable systems from scratch with a fast turnaround\n\n - Experience with one or more of the following: web application development, mobile application development, building large-scale distributed systems, or infrastructure management\n\n - Time management skills that will maximize efficiency in a fast paced startup environment\n \n \n\n\nBENEFITS\n\n - Base Compensation Band: $135,000-$160,000. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills\n \n - This Base Compensation pay range applies to our New York City located staff and may differ according to location.\n\n - Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan\n\n - Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits\n\n - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient\n\n - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback\n\n - Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!\n\n - Generous time off: Flexible paid time off, sick days, and 11 company holidays\n\n - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition\n\n\n\nThroughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.\n\n\n\nValon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time."}],"apiVersion":"1"}