{"jobs":[{"id":"097490e8-48c6-46e3-a0ce-882151fb4fa2","title":"Machine Learning Scientist (All Levels)","department":"Builder","team":"Science","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-07-11T22:30:33.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/097490e8-48c6-46e3-a0ce-882151fb4fa2","applyUrl":"https://jobs.ashbyhq.com/abridge/097490e8-48c6-46e3-a0ce-882151fb4fa2/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">From transcribing medical conversations to delivering key takeaways, our trailblazing work in machine learning research makes the Abridge experience possible. We're currently looking to hire research scientists with experience in machine learning and natural language processing. The ideal candidate will bring technical mastery, fluency with foundation models, genuine interest in the medical domain, and strong critical thinking skills to the role. At Abridge, all of our ML work has a strong research component, and all of our research scientists contribute directly to real products that impact the lives of doctors. </p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Advance the state of the art in medical NLP, in areas including conversation summarization, evidence extraction, outcome prediction, evaluation techniques, and experimentation.</p></li><li><p style=\"min-height:1.5em\">Actively contribute to the wider research community by sharing and publishing original research</p></li><li><p style=\"min-height:1.5em\">Help to define important problems, identify appropriate baselines, develop state-of-the-art methods, and ship them into production.</p></li><li><p style=\"min-height:1.5em\">Dial deeply into real-time feedback from clinicians to guide further refinements and innovations</p></li><li><p style=\"min-height:1.5em\">Be results-oriented in the face of ambiguous problems and uncertain outcomes</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong research background, as demonstrated through papers and a graduate degree (MS or PhD) in Electrical Engineering, Computer Sciences, Mathematics, or equivalent experience.</p></li><li><p style=\"min-height:1.5em\">High-impact publications at peer-reviewed AI conferences (e.g. ACL, COLM, EACL, NAACL, NeurIPS, ICML, ICLR, Interspeech, ICASSP, SLT, MLHC, ML4H).</p></li><li><p style=\"min-height:1.5em\">Significant real-world impact, as demonstrated through open source contributions and deployed technology.</p></li><li><p style=\"min-height:1.5em\">Strong programming skills with proven experience crafting, prototyping, and delivering machine learning solutions into production.</p></li><li><p style=\"min-height:1.5em\">Experience with deep learning libraries (e.g. PyTorch, Jax, Tensorflow) and platforms, multi-GPU training, and statistical analyses of observational and experimental data.</p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nFrom transcribing medical conversations to delivering key takeaways, our trailblazing work in machine learning research makes the Abridge experience possible. We're currently looking to hire research scientists with experience in machine learning and natural language processing. The ideal candidate will bring technical mastery, fluency with foundation models, genuine interest in the medical domain, and strong critical thinking skills to the role. At Abridge, all of our ML work has a strong research component, and all of our research scientists contribute directly to real products that impact the lives of doctors.\n\n\nWHAT YOU'LL DO\n\n - Advance the state of the art in medical NLP, in areas including conversation summarization, evidence extraction, outcome prediction, evaluation techniques, and experimentation.\n\n - Actively contribute to the wider research community by sharing and publishing original research\n\n - Help to define important problems, identify appropriate baselines, develop state-of-the-art methods, and ship them into production.\n\n - Dial deeply into real-time feedback from clinicians to guide further refinements and innovations\n\n - Be results-oriented in the face of ambiguous problems and uncertain outcomes\n\n\nWHAT YOU'LL BRING\n\n - Strong research background, as demonstrated through papers and a graduate degree (MS or PhD) in Electrical Engineering, Computer Sciences, Mathematics, or equivalent experience.\n\n - High-impact publications at peer-reviewed AI conferences (e.g. ACL, COLM, EACL, NAACL, NeurIPS, ICML, ICLR, Interspeech, ICASSP, SLT, MLHC, ML4H).\n\n - Significant real-world impact, as demonstrated through open source contributions and deployed technology.\n\n - Strong programming skills with proven experience crafting, prototyping, and delivering machine learning solutions into production.\n\n - Experience with deep learning libraries (e.g. PyTorch, Jax, Tensorflow) and platforms, multi-GPU training, and statistical analyses of observational and experimental data.\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nMust be willing to work from our SF office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"d980a314-1c5f-422e-99f9-d36bda21f49d","title":"Senior Platform Engineer","department":"Builder","team":"Infrastructure Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-05-21T17:35:10.484+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/d980a314-1c5f-422e-99f9-d36bda21f49d","applyUrl":"https://jobs.ashbyhq.com/abridge/d980a314-1c5f-422e-99f9-d36bda21f49d/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Abridge’s services and engineering teams are in hyperscale mode. We  are looking for experienced Platform Engineers to join our team and help scale all of our cloud infrastructure and developer experience in kind. You’ll work on a centralized Platform team whose work spans platform building, adoption, and ongoing support of existing tooling and software. This role is  approximately 80% infrastructure focused and 20% application software focused.</p><p style=\"min-height:1.5em\">You will help us take our infrastructure stack multi-tenant and multi-cloud, drive implementation and adoption of cloud security practices, build and manage modular Terraform, and help build and integrate new cloud infrastructure into our stack in production to scale.. You’ll also be implementing things like service templates and other developer tools including canary releases and featuring flagging, load testing, CI and CD pipelines, and more.</p><p style=\"min-height:1.5em\">The platform we are building needs to maximize both engineering velocity and security, will be under tremendous scale, and presents many opportunities to leverage creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and scale cloud infrastructure including networking, IAM, Kubernetes, databases, streaming and pubsub platforms, storage, distribution, and more.</p></li><li><p style=\"min-height:1.5em\">Design and implement build pipelines, branching strategies, and release management tooling that will serve an engineering team that is doubling in size and massively growing the volume of code that is being shipped and that must be tested.</p></li><li><p style=\"min-height:1.5em\">Design, implement, and scale cloud security practices including CI and deployment scans, least privileged access controls, auditing, and maintaining SoC2 and HIPAA compliance.</p></li><li><p style=\"min-height:1.5em\">Help advocate for, design, implement, and adopt fast and scalable application testing pipelines including end to end UI tests as well as hyperscale load tests.</p></li><li><p style=\"min-height:1.5em\">Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.</p></li><li><p style=\"min-height:1.5em\">Bridge the gap between local development and production environments in a way that is seamless for engineers and maximizes engineering velocity and security while minimizing quality issues arising from environment drift and configuration tangles.</p></li><li><p style=\"min-height:1.5em\">Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools.</p></li><li><p style=\"min-height:1.5em\">Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.</p></li></ul><p style=\"min-height:1.5em\"><strong>Who You Are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of software engineering experience, including 3+ years of infrastructure-as-code experience in a cloud-first organization.</p></li><li><p style=\"min-height:1.5em\">Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc.</p></li><li><p style=\"min-height:1.5em\">Familiar with the care+feeding of Kubernetes clusters, including version upgrades, service mesh management, and maintaining helm charts for application deployments.</p></li><li><p style=\"min-height:1.5em\">Experience creating and maintaining CI/CD pipelines for both Infrastructure as code deployments as well as application code deployments. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)</p></li><li><p style=\"min-height:1.5em\">Experience with monitoring and observability tooling and practices (metrics, logs, traces) and their management at scale. Experience with major obs platforms eg Grafana, Datadog, Honeycomb.</p></li><li><p style=\"min-height:1.5em\">Comfortable implementing and securing services in Google Cloud Platform as Infrastructure as code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies</p></li><li><p style=\"min-height:1.5em\">Experience with backend languages (e.g. Python, GoLang, Node, Rust)</p></li><li><p style=\"min-height:1.5em\">Up-to-date on industry best-practices and tools, and enjoy learning new things</p></li><li><p style=\"min-height:1.5em\">Excited about being hands-on in a fast-moving, productive, and supportive environment</p></li><li><p style=\"min-height:1.5em\">Willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li></ul><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\">This role has a rotational on-call schedule. You will have the opportunity to shape incident response practices for the team and throughout the organization.</p><p style=\"min-height:1.5em\"><strong>Must be willing to travel up to 10%</strong></p><p style=\"min-height:1.5em\">Abridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person.</p><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\nThe Role\n\nAbridge’s services and engineering teams are in hyperscale mode. We are looking for experienced Platform Engineers to join our team and help scale all of our cloud infrastructure and developer experience in kind. You’ll work on a centralized Platform team whose work spans platform building, adoption, and ongoing support of existing tooling and software. This role is approximately 80% infrastructure focused and 20% application software focused.\n\nYou will help us take our infrastructure stack multi-tenant and multi-cloud, drive implementation and adoption of cloud security practices, build and manage modular Terraform, and help build and integrate new cloud infrastructure into our stack in production to scale.. You’ll also be implementing things like service templates and other developer tools including canary releases and featuring flagging, load testing, CI and CD pipelines, and more.\n\nThe platform we are building needs to maximize both engineering velocity and security, will be under tremendous scale, and presents many opportunities to leverage creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.\n\n\n\nWhat You'll Do\n\n - Design, build, and scale cloud infrastructure including networking, IAM, Kubernetes, databases, streaming and pubsub platforms, storage, distribution, and more.\n\n - Design and implement build pipelines, branching strategies, and release management tooling that will serve an engineering team that is doubling in size and massively growing the volume of code that is being shipped and that must be tested.\n\n - Design, implement, and scale cloud security practices including CI and deployment scans, least privileged access controls, auditing, and maintaining SoC2 and HIPAA compliance.\n\n - Help advocate for, design, implement, and adopt fast and scalable application testing pipelines including end to end UI tests as well as hyperscale load tests.\n\n - Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.\n\n - Bridge the gap between local development and production environments in a way that is seamless for engineers and maximizes engineering velocity and security while minimizing quality issues arising from environment drift and configuration tangles.\n\n - Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools.\n\n - Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.\n\nWho You Are\n\n - 8+ years of software engineering experience, including 3+ years of infrastructure-as-code experience in a cloud-first organization.\n\n - Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc.\n\n - Familiar with the care+feeding of Kubernetes clusters, including version upgrades, service mesh management, and maintaining helm charts for application deployments.\n\n - Experience creating and maintaining CI/CD pipelines for both Infrastructure as code deployments as well as application code deployments. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)\n\n - Experience with monitoring and observability tooling and practices (metrics, logs, traces) and their management at scale. Experience with major obs platforms eg Grafana, Datadog, Honeycomb.\n\n - Comfortable implementing and securing services in Google Cloud Platform as Infrastructure as code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies\n\n - Experience with backend languages (e.g. Python, GoLang, Node, Rust)\n\n - Up-to-date on industry best-practices and tools, and enjoy learning new things\n\n - Excited about being hands-on in a fast-moving, productive, and supportive environment\n\n - Willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nThis role has a rotational on-call schedule. You will have the opportunity to shape incident response practices for the team and throughout the organization.\n\nMust be willing to travel up to 10%\n\nAbridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person.\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7a28a84b-6756-4fe6-8af9-501fc8772a62","title":"Senior Full Stack Engineer, Integrations VistA ","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2025-10-15T17:06:46.991+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7a28a84b-6756-4fe6-8af9-501fc8772a62","applyUrl":"https://jobs.ashbyhq.com/abridge/7a28a84b-6756-4fe6-8af9-501fc8772a62/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.</p><p style=\"min-height:1.5em\"></p><h3><strong>What You’ll Do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.</p></li><li><p style=\"min-height:1.5em\">Scale up our business by designing, building, and supporting our integrations and infrastructure</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security</p></li><li><p style=\"min-height:1.5em\">Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt</p></li><li><p style=\"min-height:1.5em\">Build deep user empathy and maintain a user-centric mindset</p></li><li><p style=\"min-height:1.5em\">Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You’ll Bring</strong></p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience launching business-critical integrations with large enterprises</p></li><li><p style=\"min-height:1.5em\">2+ years of VistA Integration experience</p></li><li><p style=\"min-height:1.5em\">Experience with mPage Workflow components, Dynamic Documentation, and CCL</p></li><li><p style=\"min-height:1.5em\">Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS</p></li><li><p style=\"min-height:1.5em\">Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform</p></li><li><p style=\"min-height:1.5em\">Passionate about working in healthcare integrations</p></li><li><p style=\"min-height:1.5em\">Ability to act with autonomy &amp; self-direction while working well in a team environment</p></li><li><p style=\"min-height:1.5em\">Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li><li><p style=\"min-height:1.5em\">Comfortable with working across domains and languages with a curiosity to experiment &amp; learn new things</p></li><li><p style=\"min-height:1.5em\">Strong communication with internal and external stakeholders</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience working with healthcare data integrations</p></li><li><p style=\"min-height:1.5em\">Experienced in delivering integrations with EHRs like Oracle Health/VistA and others</p></li><li><p style=\"min-height:1.5em\">Familiarity with one or more of the following technologies: FHIR, HL7, X12</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWe’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.\n\n - Scale up our business by designing, building, and supporting our integrations and infrastructure\n\n - Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.\n\n - Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security\n\n - Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt\n\n - Build deep user empathy and maintain a user-centric mindset\n\n - Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company\n   \n   \n   \n   What You’ll Bring\n\n - 5+ years of experience launching business-critical integrations with large enterprises\n\n - 2+ years of VistA Integration experience\n\n - Experience with mPage Workflow components, Dynamic Documentation, and CCL\n\n - Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS\n\n - Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform\n\n - Passionate about working in healthcare integrations\n\n - Ability to act with autonomy & self-direction while working well in a team environment\n\n - Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\n - Comfortable with working across domains and languages with a curiosity to experiment & learn new things\n\n - Strong communication with internal and external stakeholders\n\n\nNICE TO HAVE\n\n - 2+ years of experience working with healthcare data integrations\n\n - Experienced in delivering integrations with EHRs like Oracle Health/VistA and others\n\n - Familiarity with one or more of the following technologies: FHIR, HL7, X12\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7745d77e-66a0-4175-89f4-1f18c4d3d405","title":"Director, Product Management - AI/ML, Core Product","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2025-12-10T23:29:21.651+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7745d77e-66a0-4175-89f4-1f18c4d3d405","applyUrl":"https://jobs.ashbyhq.com/abridge/7745d77e-66a0-4175-89f4-1f18c4d3d405/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge’s ability to deliver the most accurate, personalized, and clinically useful notes is the foundation of our product strategy. Note quality determines clinician trust and our right to expand into more workflows. This role will be responsible for the quality and level of personalization around all notes.</p><p style=\"min-height:1.5em\">The Note Generation group sits at the center of this mission. It owns the models that power documentation, the evaluation systems that measure quality at scale, and the specialty and workflow engines that ensure our output matches how clinicians practice across diverse settings.</p><p style=\"min-height:1.5em\">We are hiring a product leader to lead the product vision, strategy, and execution for Note Generation. You will manage a team of PMs and partner closely with engineering, ML, design, clinical leaders, and our specialty councils. You will set the bar for note quality, guide our model and evaluation roadmap, and ensure we deliver the table stakes and differentiated capabilities required to win the market.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead AI product strategy for Note Generation.</strong> Define the long term strategy for Abridge’s core note models and evaluation stack.</p></li><li><p style=\"min-height:1.5em\"><strong>Oversee the evaluation platform and measurement systems.</strong> Build a world class note quality evaluation system across human annotation, LLM judges, automated backtesting, and in production analytics. Partner with ML and engineering to ensure reliable benchmarks, continuous validation, and fast iteration cycles.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive depth across specialties and clinical contexts.</strong> Own the specialty roadmap and ensure we prioritize specialties that drive adoption, revenue opportunities, or deeper defensibility. Ensure that specialty notes reflect clinical expectations, use the right terminology and structure, and match professional norms across care settings. Partner with clinical leaders to define gold standards and systematic approaches to specialty expansion.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead and develop a team of PMs.</strong> Manage a team of product managers spanning models, quality, eval, and specialty workflow.</p></li><li><p style=\"min-height:1.5em\"><strong>Foster a culture of excellence, speed, and accountability.</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Cross functional leadership.</strong> Work closely with Engineering and ML leadership to align on architecture, model iteration schedules, evaluation methodologies, and system reliability. Partner with Product Design to define user control surfaces that leverage model outputs while keeping clinicians in control. Collaborate with customer facing teams to understand quality expectations and close the loop between real world feedback and model development.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7 to 10+ years of product management experience with significant ownership of ML powered products or platform systems.</p></li><li><p style=\"min-height:1.5em\">Experience managing PMs and leading high performance product teams.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design.</p></li><li><p style=\"min-height:1.5em\">Strong technical fluency across ML, data pipelines, and distributed systems.</p></li><li><p style=\"min-height:1.5em\">Experience working closely with ML researchers and engineers to drive impact in production.</p></li><li><p style=\"min-height:1.5em\">Ability to balance long term architectural investments with near term quality improvements.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives.</p></li><li><p style=\"min-height:1.5em\">A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines.</p></li><li><p style=\"min-height:1.5em\">You have worked in clinical, healthcare, or regulated environments with high bar for accuracy and compliance.</p></li><li><p style=\"min-height:1.5em\">You have overseen specialty specific or domain specific model adaptations.</p></li><li><p style=\"min-height:1.5em\">You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products.</p></li><li><p style=\"min-height:1.5em\">You have experience shipping large scale ML products with human in the loop workflows.</p></li></ul><p style=\"min-height:1.5em\"><strong>Location Office: Hybrid- SF</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge’s ability to deliver the most accurate, personalized, and clinically useful notes is the foundation of our product strategy. Note quality determines clinician trust and our right to expand into more workflows. This role will be responsible for the quality and level of personalization around all notes.\n\nThe Note Generation group sits at the center of this mission. It owns the models that power documentation, the evaluation systems that measure quality at scale, and the specialty and workflow engines that ensure our output matches how clinicians practice across diverse settings.\n\nWe are hiring a product leader to lead the product vision, strategy, and execution for Note Generation. You will manage a team of PMs and partner closely with engineering, ML, design, clinical leaders, and our specialty councils. You will set the bar for note quality, guide our model and evaluation roadmap, and ensure we deliver the table stakes and differentiated capabilities required to win the market.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead AI product strategy for Note Generation. Define the long term strategy for Abridge’s core note models and evaluation stack.\n\n - Oversee the evaluation platform and measurement systems. Build a world class note quality evaluation system across human annotation, LLM judges, automated backtesting, and in production analytics. Partner with ML and engineering to ensure reliable benchmarks, continuous validation, and fast iteration cycles.\n\n - Drive depth across specialties and clinical contexts. Own the specialty roadmap and ensure we prioritize specialties that drive adoption, revenue opportunities, or deeper defensibility. Ensure that specialty notes reflect clinical expectations, use the right terminology and structure, and match professional norms across care settings. Partner with clinical leaders to define gold standards and systematic approaches to specialty expansion.\n\n - Lead and develop a team of PMs. Manage a team of product managers spanning models, quality, eval, and specialty workflow.\n\n - Foster a culture of excellence, speed, and accountability.\n\n - Cross functional leadership. Work closely with Engineering and ML leadership to align on architecture, model iteration schedules, evaluation methodologies, and system reliability. Partner with Product Design to define user control surfaces that leverage model outputs while keeping clinicians in control. Collaborate with customer facing teams to understand quality expectations and close the loop between real world feedback and model development.\n\n\nWHAT YOU’LL BRING\n\n - 7 to 10+ years of product management experience with significant ownership of ML powered products or platform systems.\n\n - Experience managing PMs and leading high performance product teams.\n\n - Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design.\n\n - Strong technical fluency across ML, data pipelines, and distributed systems.\n\n - Experience working closely with ML researchers and engineers to drive impact in production.\n\n - Ability to balance long term architectural investments with near term quality improvements.\n\n - Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives.\n\n - A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount.\n\n\nBONUS POINTS IF…\n\n - You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines.\n\n - You have worked in clinical, healthcare, or regulated environments with high bar for accuracy and compliance.\n\n - You have overseen specialty specific or domain specific model adaptations.\n\n - You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products.\n\n - You have experience shipping large scale ML products with human in the loop workflows.\n\nLocation Office: Hybrid- SF\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"57967034-08cb-4cfe-8243-4e9564acc32e","title":"Senior Application Security Engineer","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2025-04-14T16:55:01.344+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/57967034-08cb-4cfe-8243-4e9564acc32e","applyUrl":"https://jobs.ashbyhq.com/abridge/57967034-08cb-4cfe-8243-4e9564acc32e/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated <strong>Senior Application Security Engineer</strong> to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices. Impact both the vision and hands-on execution of our secure software development lifecycle (SDLC) across the entire product portfolio. You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, and mentor others to build secure-by-default systems at scale in the age of AI. This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><h3><strong>Secure Development &amp; Architecture Leadership</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead Threat Modeling and Design Reviews:</strong> Impact the product from ideation through to code that is shipping to production. Conduct advanced <strong>threat modeling</strong> and security architecture reviews for complex systems, new products, and platform initiatives, providing expert guidance and requirements to meet Abridge’s security goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Define Security Strategy:</strong> Define and implement the technical roadmap for the Application Security program, focusing on scalable assurance, proactive security measures, and setting clear standards and guardrails.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and Enable:</strong> Act as a subject matter expert and trusted advisor to product and engineering teams, providing mentorship on security features, product defense, secure coding practices, application architecture, and vulnerability remediation strategies.</p></li><li><p style=\"min-height:1.5em\"><strong>Conduct Training &amp; Awareness</strong>: Develop training materials for engineers to build a foundation of security best practices across the engineering organization.</p></li></ul><h3><strong>Vulnerability Management &amp; Incident Response</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Code and Security Reviews:</strong> Perform and lead in-depth <strong>secure code reviews</strong> (both manual and tool-assisted) to identify complex security vulnerabilities and flaws, including logic and authorization vulnerabilities that automated tools often miss. Get hands on with assessing AI models, agents, and architectures.</p></li><li><p style=\"min-height:1.5em\"><strong>Internal Penetration Testing</strong>: Lead internal penetration testing engagements for net new products and historical systems identify security risks across our environment.</p></li><li><p style=\"min-height:1.5em\"><strong>Vulnerability Program Oversight:</strong> Design and enhance the end-to-end vulnerability management program for Abridge’s products and applications, ensuring timely identification, prioritization, and remediation of critical security issues while doing so in as developer-friendly a way as possible.</p></li><li><p style=\"min-height:1.5em\"><strong>Security Incident Response:</strong> Serve as an expert on Abridge’s products and applications for the security incident response team, assisting in investigating and resolving security events and incidents.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 7+ years of direct experience in an Application Security role, with a demonstrated history of designing and implementing security improvements at scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Programming Fluency:</strong> Deep proficiency in one or more major programming languages (Python and NextJS a big plus) and a solid background in software development principles.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; Containers:</strong> Extensive experience securing applications deployed in <strong>Cloud environments</strong> (GCP a big plus) and knowledge of containerization technologies (Kubernetes).</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Depth:</strong> Expert-level knowledge of web application security techniques and principles, APIs, IAM (including identity, authentication/authorization, RBAC, ABAC), applied cryptography, etc.</p></li><li><p style=\"min-height:1.5em\"><strong>AI Security: </strong>Deep understanding of the security of AI and ML models, agents, and associated systems.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Security Research:</strong> Proven experience contributing to or leveraging open-source security tools, publishing security research, managing bug bounty programs, and active engagement in the security industry.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence:</strong> Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Security:</strong> Experience defining and utilizing security metrics to measure and report on the effectiveness of the AppSec program to both technical and executive audiences.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated Senior Application Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices. Impact both the vision and hands-on execution of our secure software development lifecycle (SDLC) across the entire product portfolio. You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, and mentor others to build secure-by-default systems at scale in the age of AI. This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization.\n\n\n\n\n\nWHAT YOU’LL DO\n\n\nSECURE DEVELOPMENT & ARCHITECTURE LEADERSHIP\n\n - Lead Threat Modeling and Design Reviews: Impact the product from ideation through to code that is shipping to production. Conduct advanced threat modeling and security architecture reviews for complex systems, new products, and platform initiatives, providing expert guidance and requirements to meet Abridge’s security goals.\n\n - Define Security Strategy: Define and implement the technical roadmap for the Application Security program, focusing on scalable assurance, proactive security measures, and setting clear standards and guardrails.\n\n - Mentor and Enable: Act as a subject matter expert and trusted advisor to product and engineering teams, providing mentorship on security features, product defense, secure coding practices, application architecture, and vulnerability remediation strategies.\n\n - Conduct Training & Awareness: Develop training materials for engineers to build a foundation of security best practices across the engineering organization.\n\n\nVULNERABILITY MANAGEMENT & INCIDENT RESPONSE\n\n - Code and Security Reviews: Perform and lead in-depth secure code reviews (both manual and tool-assisted) to identify complex security vulnerabilities and flaws, including logic and authorization vulnerabilities that automated tools often miss. Get hands on with assessing AI models, agents, and architectures.\n\n - Internal Penetration Testing: Lead internal penetration testing engagements for net new products and historical systems identify security risks across our environment.\n\n - Vulnerability Program Oversight: Design and enhance the end-to-end vulnerability management program for Abridge’s products and applications, ensuring timely identification, prioritization, and remediation of critical security issues while doing so in as developer-friendly a way as possible.\n\n - Security Incident Response: Serve as an expert on Abridge’s products and applications for the security incident response team, assisting in investigating and resolving security events and incidents.\n\n\n\n\nWHAT YOU’LL BRING\n\n - Experience: 7+ years of direct experience in an Application Security role, with a demonstrated history of designing and implementing security improvements at scale.\n\n - Programming Fluency: Deep proficiency in one or more major programming languages (Python and NextJS a big plus) and a solid background in software development principles.\n\n - Cloud & Containers: Extensive experience securing applications deployed in Cloud environments (GCP a big plus) and knowledge of containerization technologies (Kubernetes).\n\n - Technical Depth: Expert-level knowledge of web application security techniques and principles, APIs, IAM (including identity, authentication/authorization, RBAC, ABAC), applied cryptography, etc.\n\n - AI Security: Deep understanding of the security of AI and ML models, agents, and associated systems.\n\n\nBONUS POINTS IF…\n\n - Security Research: Proven experience contributing to or leveraging open-source security tools, publishing security research, managing bug bounty programs, and active engagement in the security industry.\n\n - Cross-Functional Influence: Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization.\n\n - Data-Driven Security: Experience defining and utilizing security metrics to measure and report on the effectiveness of the AppSec program to both technical and executive audiences.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"dd85cb94-d1c1-4e37-a26e-4648e9ebc714","title":"Senior Software Engineer, Scaling AI Systems","department":"Builder","team":"Infrastructure Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-05-21T17:34:59.111+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/dd85cb94-d1c1-4e37-a26e-4648e9ebc714","applyUrl":"https://jobs.ashbyhq.com/abridge/dd85cb94-d1c1-4e37-a26e-4648e9ebc714/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Abridge’s services and engineering team are in hyperscale mode. We are looking for experienced software engineers to join our team and help improve the performance, stability, and scalability of our software by multiples. This is a distributed systems oriented role and is approximately 80% software focused and 20% cloud infrastructure focused.</p><p style=\"min-height:1.5em\">You will help us build load testing and chaos engineering into our development cycle, leverage observability and profiling tools to identify performance bottlenecks and resolve them, work with diverse teams to help rehome their applications onto more scalable platforms, and ensure a smooth ride as we hyperscale our application adoption in the healthcare space. You may be embedded with application teams for weeks or months.</p><p style=\"min-height:1.5em\">The platform we are building needs to maximize both engineering velocity and security, will be under tremendous scale, and presents many opportunities to leverage creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Leverage load testing, chaos engineering, and other test practices to identify performance and latency bottlenecks across all of our systems, and make changes to application code to resolve them.</p></li><li><p style=\"min-height:1.5em\">Drive software changes that can rehome applications at the code level onto new infrastructure (run times, event driven infrastructure, databases, and more) in order to dramatically improve scalability as well as enable multi-tenant deployments.</p></li><li><p style=\"min-height:1.5em\">Identify and implement software configuration changes and performance tuning parameters that will dramatically improve performance and scalability.</p></li><li><p style=\"min-height:1.5em\">Build developer tools and software modules that help engineers build code faster and more effectively with more enablements to the entire engineering organization.</p></li><li><p style=\"min-height:1.5em\">Work with the Platform team to develop, and application teams to adopt, emerging elements of our internal developer platform, such as service templates and self-serve infrastructure.</p></li><li><p style=\"min-height:1.5em\">Work with application teams to establish and adopt SLOs and error budgets, and drive better metrics for application health that can drive automated canary releases, improved health monitoring, and better engineering practices.</p></li><li><p style=\"min-height:1.5em\">Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.</p></li><li><p style=\"min-height:1.5em\">Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools.</p></li><li><p style=\"min-height:1.5em\">Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.</p></li></ul><p style=\"min-height:1.5em\"><strong>Who You Are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of software engineering experience focused on distributed systems or tooling, with an interest in engineering enablement and software scaling.</p></li><li><p style=\"min-height:1.5em\">At least 2 years experience as a back-end engineer focused on system performance and scalability.</p></li><li><p style=\"min-height:1.5em\">Experience reducing latency in software by  multiples through leveraging observability and profiling tools and deriving great pleasure from doing so.</p></li><li><p style=\"min-height:1.5em\">Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc.</p></li><li><p style=\"min-height:1.5em\">Comfortable implementing and securing services in Google Cloud Platform with Infrastructure as Code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies. Candidates without GCP experience but who have experience with Kubernetes are encouraged to apply.</p></li><li><p style=\"min-height:1.5em\">Experience building software with backend languages (e.g. Python, GoLang, Node, and Rust).</p></li><li><p style=\"min-height:1.5em\">Experience monitoring distributed systems with Prometheus, OpenTelemetry Collector, and Grafana (or something similar), including metrics collection, visualization, alerting, and using observability data to drive performance optimizations.</p></li><li><p style=\"min-height:1.5em\">Passion for engineering enablement and solving software and distributed systems scaling challenges under pressure.</p></li></ul><p style=\"min-height:1.5em\"><strong>Must be willing to travel up to 10%</strong></p><p style=\"min-height:1.5em\">Abridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person.</p><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\nThe Role\n\nAbridge’s services and engineering team are in hyperscale mode. We are looking for experienced software engineers to join our team and help improve the performance, stability, and scalability of our software by multiples. This is a distributed systems oriented role and is approximately 80% software focused and 20% cloud infrastructure focused.\n\nYou will help us build load testing and chaos engineering into our development cycle, leverage observability and profiling tools to identify performance bottlenecks and resolve them, work with diverse teams to help rehome their applications onto more scalable platforms, and ensure a smooth ride as we hyperscale our application adoption in the healthcare space. You may be embedded with application teams for weeks or months.\n\nThe platform we are building needs to maximize both engineering velocity and security, will be under tremendous scale, and presents many opportunities to leverage creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.\n\nWhat You'll Do\n\n - Leverage load testing, chaos engineering, and other test practices to identify performance and latency bottlenecks across all of our systems, and make changes to application code to resolve them.\n\n - Drive software changes that can rehome applications at the code level onto new infrastructure (run times, event driven infrastructure, databases, and more) in order to dramatically improve scalability as well as enable multi-tenant deployments.\n\n - Identify and implement software configuration changes and performance tuning parameters that will dramatically improve performance and scalability.\n\n - Build developer tools and software modules that help engineers build code faster and more effectively with more enablements to the entire engineering organization.\n\n - Work with the Platform team to develop, and application teams to adopt, emerging elements of our internal developer platform, such as service templates and self-serve infrastructure.\n\n - Work with application teams to establish and adopt SLOs and error budgets, and drive better metrics for application health that can drive automated canary releases, improved health monitoring, and better engineering practices.\n\n - Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.\n\n - Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools.\n\n - Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.\n\nWho You Are\n\n - 8+ years of software engineering experience focused on distributed systems or tooling, with an interest in engineering enablement and software scaling.\n\n - At least 2 years experience as a back-end engineer focused on system performance and scalability.\n\n - Experience reducing latency in software by multiples through leveraging observability and profiling tools and deriving great pleasure from doing so.\n\n - Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc.\n\n - Comfortable implementing and securing services in Google Cloud Platform with Infrastructure as Code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies. Candidates without GCP experience but who have experience with Kubernetes are encouraged to apply.\n\n - Experience building software with backend languages (e.g. Python, GoLang, Node, and Rust).\n\n - Experience monitoring distributed systems with Prometheus, OpenTelemetry Collector, and Grafana (or something similar), including metrics collection, visualization, alerting, and using observability data to drive performance optimizations.\n\n - Passion for engineering enablement and solving software and distributed systems scaling challenges under pressure.\n\nMust be willing to travel up to 10%\n\nAbridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person.\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c3837e7e-2d59-49b6-95dc-0f670494fb31","title":"Senior Data Scientist","department":"Operations","team":"Data Science","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-10-08T21:04:12.671+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c3837e7e-2d59-49b6-95dc-0f670494fb31","applyUrl":"https://jobs.ashbyhq.com/abridge/c3837e7e-2d59-49b6-95dc-0f670494fb31/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Our generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Senior Data Scientist to join our growing US-based Data Science team. Your work will be instrumental in driving product strategy, directly influencing how healthcare professionals engage with patient data. You’ll work across Abridge’s full product portfolio, partnering with product, engineering, science, commercial and finance teams to drive decisions with data.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Extract meaningful insights</strong> and <strong>identify trends and patterns</strong> relevant to our business and product, by collecting, cleaning, and analyzing internal and external data.</p></li><li><p style=\"min-height:1.5em\"><strong>Ensure end-to-end visibility and understanding of our AI generation pipelines</strong>, from internal quality metrics to automated assessment in production.</p></li><li><p style=\"min-height:1.5em\"><strong>Investigate and correct issues identified</strong> through data operations monitors, tools, and reports.</p></li><li><p style=\"min-height:1.5em\"><strong>User Behavior Modeling:</strong> Identify user patterns and insights by analyzing user interactions, engagement metrics, funnel analysis, etc. for product improvement and feature development. It is critical for data to drive increased user engagement and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>A/B Testing:</strong> Design and analyze A/B tests to evaluate the effectiveness of product features and design changes.</p></li><li><p style=\"min-height:1.5em\"><strong>AI model evaluation:</strong> Design and analyze metrics to evaluate our AI models, guide the team on gaps in evaluation processes, and drive solutions to improve measurable outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration with Product Teams:</strong> Work closely with product managers, designers, and engineers to translate data insights into product priorities.</p></li><li><p style=\"min-height:1.5em\"><strong>Serve as a domain expert for the business context of our analytics data</strong>, sharing your understanding of the assumptions and limitations of our business metrics.</p></li><li><p style=\"min-height:1.5em\"><strong>Continually enhance our understanding of the business and product</strong>, by identifying and filling gaps in our data sources. This includes working closely with multidisciplinary teams such as product, engineering, partner success, and the executive team.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years using Python, R, SQL for analytics</p></li><li><p style=\"min-height:1.5em\">5+ years in product-facing roles, driving product outcomes through A/B testing, defining aggressive project and company-level goals, and helping teams achieve them.</p></li><li><p style=\"min-height:1.5em\">Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)</p></li><li><p style=\"min-height:1.5em\">Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.</p></li><li><p style=\"min-height:1.5em\">Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing are all a plus</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.</p><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\n\n\nTHE ROLE\n\nOur generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Senior Data Scientist to join our growing US-based Data Science team. Your work will be instrumental in driving product strategy, directly influencing how healthcare professionals engage with patient data. You’ll work across Abridge’s full product portfolio, partnering with product, engineering, science, commercial and finance teams to drive decisions with data.\n\n\n\n\nWHAT YOU'LL DO\n\n - Extract meaningful insights and identify trends and patterns relevant to our business and product, by collecting, cleaning, and analyzing internal and external data.\n\n - Ensure end-to-end visibility and understanding of our AI generation pipelines, from internal quality metrics to automated assessment in production.\n\n - Investigate and correct issues identified through data operations monitors, tools, and reports.\n\n - User Behavior Modeling: Identify user patterns and insights by analyzing user interactions, engagement metrics, funnel analysis, etc. for product improvement and feature development. It is critical for data to drive increased user engagement and retention.\n\n - A/B Testing: Design and analyze A/B tests to evaluate the effectiveness of product features and design changes.\n\n - AI model evaluation: Design and analyze metrics to evaluate our AI models, guide the team on gaps in evaluation processes, and drive solutions to improve measurable outcomes.\n\n - Collaboration with Product Teams: Work closely with product managers, designers, and engineers to translate data insights into product priorities.\n\n - Serve as a domain expert for the business context of our analytics data, sharing your understanding of the assumptions and limitations of our business metrics.\n\n - Continually enhance our understanding of the business and product, by identifying and filling gaps in our data sources. This includes working closely with multidisciplinary teams such as product, engineering, partner success, and the executive team.\n\n\n\n\nWHAT YOU'LL BRING\n\n - 8+ years using Python, R, SQL for analytics\n\n - 5+ years in product-facing roles, driving product outcomes through A/B testing, defining aggressive project and company-level goals, and helping teams achieve them.\n\n - Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)\n\n - Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.\n\n - Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning\n\nBonus\n\n - Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing are all a plus\n   \n   \n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c7f09dee-07ca-444f-803d-961e7f88056b","title":"Machine Learning Infrastructure Engineer, Model Inference ","department":"Builder","team":"ML Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2025-08-25T17:05:29.951+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c7f09dee-07ca-444f-803d-961e7f88056b","applyUrl":"https://jobs.ashbyhq.com/abridge/c7f09dee-07ca-444f-803d-961e7f88056b/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h3><strong>About Abridge</strong></h3><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the SoHo neighborhood of New York, the Mission District in San Francisco, and Lawrenceville in Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an <strong>ML Infrastructure Engineer, Model Inference</strong> at Abridge, you’ll play a pivotal role in building and optimizing the core inference infrastructure that powers our machine learning models. Your work will be instrumental in enhancing the scalability, efficiency, and performance of our AI-driven solutions. You will work with our Infrastructure and Research teams to build, deploy, optimize and orchestrate across our AI models.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, deploy and maintain scalable Kubernetes clusters for AI model inference and training</p></li><li><p style=\"min-height:1.5em\">Develop, optimize, and maintain ML model serving infrastructure, ensuring high-performance and low-latency.</p></li><li><p style=\"min-height:1.5em\">Collaborate with ML and product teams to scale backend infrastructure for AI-driven products, focusing on model deployment, throughput optimization, and compute efficiency.</p></li><li><p style=\"min-height:1.5em\">Optimize compute-heavy workflows and enhance GPU utilization for ML workloads.</p></li><li><p style=\"min-height:1.5em\">Build a robust model API orchestration system</p></li><li><p style=\"min-height:1.5em\">Collaborate with leadership to define and implement strategies for scaling infrastructure as the company grows, ensuring long-term efficiency and performance.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You’ll Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience in building and deploying machine learning models in production environments.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of container orchestration and distributed systems architecture</p></li><li><p style=\"min-height:1.5em\">Expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management</p></li><li><p style=\"min-height:1.5em\">Experience developing APIs and managing distributed systems for both batch and real-time workloads</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to interface between research and product engineering</p></li></ul><p style=\"min-height:1.5em\"><strong>Ideally, You Have</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Expertise with model serving frameworks such as NVIDIA Triton Server, VLLM, TRT-LLM and so on.</p></li><li><p style=\"min-height:1.5em\">Expertise with ML toolchains such as PyTorch, Tensorflow or distributed training and inference libraries.</p></li><li><p style=\"min-height:1.5em\">Familiarity with GPU cluster management and CUDA optimization</p></li><li><p style=\"min-height:1.5em\">Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices</p></li><li><p style=\"min-height:1.5em\">Experience with container registries, image optimization, and multi-stage builds for ML workloads</p></li><li><p style=\"min-height:1.5em\">Experience orchestrating across ASR models or LLM models for building various GenAI applications</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the SoHo neighborhood of New York, the Mission District in San Francisco, and Lawrenceville in Pittsburgh.\n\n\nTHE ROLE\n\nAs an ML Infrastructure Engineer, Model Inference at Abridge, you’ll play a pivotal role in building and optimizing the core inference infrastructure that powers our machine learning models. Your work will be instrumental in enhancing the scalability, efficiency, and performance of our AI-driven solutions. You will work with our Infrastructure and Research teams to build, deploy, optimize and orchestrate across our AI models.\n\nWhat You'll Do\n\n - Design, deploy and maintain scalable Kubernetes clusters for AI model inference and training\n\n - Develop, optimize, and maintain ML model serving infrastructure, ensuring high-performance and low-latency.\n\n - Collaborate with ML and product teams to scale backend infrastructure for AI-driven products, focusing on model deployment, throughput optimization, and compute efficiency.\n\n - Optimize compute-heavy workflows and enhance GPU utilization for ML workloads.\n\n - Build a robust model API orchestration system\n\n - Collaborate with leadership to define and implement strategies for scaling infrastructure as the company grows, ensuring long-term efficiency and performance.\n\nWhat You’ll Bring\n\n - 2+ years of experience in building and deploying machine learning models in production environments.\n\n - Deep understanding of container orchestration and distributed systems architecture\n\n - Expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management\n\n - Experience developing APIs and managing distributed systems for both batch and real-time workloads\n\n - Excellent communication skills, with the ability to interface between research and product engineering\n\nIdeally, You Have\n\n - Expertise with model serving frameworks such as NVIDIA Triton Server, VLLM, TRT-LLM and so on.\n\n - Expertise with ML toolchains such as PyTorch, Tensorflow or distributed training and inference libraries.\n\n - Familiarity with GPU cluster management and CUDA optimization\n\n - Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices\n\n - Experience with container registries, image optimization, and multi-stage builds for ML workloads\n\n - Experience orchestrating across ASR models or LLM models for building various GenAI applications\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"6aab826b-a60a-434e-889d-e4648f289305","title":"Senior Product Designer","department":"Builder","team":"Product Design","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-08-20T21:19:57.330+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/6aab826b-a60a-434e-889d-e4648f289305","applyUrl":"https://jobs.ashbyhq.com/abridge/6aab826b-a60a-434e-889d-e4648f289305/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As our Senior Product Designer, you won't just be designing software. <strong>You'll be redesigning the future of healthcare delivery. </strong>You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.</p><p style=\"min-height:1.5em\">Healthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers.</p><p style=\"min-height:1.5em\">This role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing.</p><h2><strong>What You'll Do</strong></h2><p style=\"min-height:1.5em\">As our Senior Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.</p><p style=\"min-height:1.5em\">You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Simplify the Complex:</strong> Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Our Craft:</strong> Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead End-to-End Design Execution:</strong> Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion User-Centered Design:</strong> Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points.</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5-7+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience.</p></li><li><p style=\"min-height:1.5em\">A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes.</p></li><li><p style=\"min-height:1.5em\">A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same.</p></li><li><p style=\"min-height:1.5em\">Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels.</p></li><li><p style=\"min-height:1.5em\">A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team.</p></li></ul><h2><strong>Bonus Points If...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">AI/ML products</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Consumer mobile</p></li><li><p style=\"min-height:1.5em\">Enterprise product experience</p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs our Senior Product Designer, you won't just be designing software. You'll be redesigning the future of healthcare delivery. You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.\n\nHealthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers.\n\nThis role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing.\n\n\nWHAT YOU'LL DO\n\nAs our Senior Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.\n\nYou’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle.\n\n - Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences.\n\n - Elevate Our Craft: Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection.\n\n - Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products.\n\n - Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points.\n\n\nWHAT YOU'LL BRING\n\n - 5-7+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience.\n\n - A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes.\n\n - A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same.\n\n - Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels.\n\n - A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team.\n\n\nBONUS POINTS IF...\n\n - AI/ML products\n\n - Consumer mobile\n\n - Enterprise product experience\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"d48553c1-a360-4509-a1e0-9df6d8b480f6","title":"Staff Product Designer","department":"Builder","team":"Product Design","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-09-02T22:25:07.056+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/d48553c1-a360-4509-a1e0-9df6d8b480f6","applyUrl":"https://jobs.ashbyhq.com/abridge/d48553c1-a360-4509-a1e0-9df6d8b480f6/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As our Staff Product Designer, you won't just be designing software. <strong>You'll be redesigning the future of healthcare delivery. </strong>You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.</p><p style=\"min-height:1.5em\">Healthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers.</p><p style=\"min-height:1.5em\">This role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing.</p><h2><strong>What You'll Do</strong></h2><p style=\"min-height:1.5em\">As our Staff Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.</p><p style=\"min-height:1.5em\">You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Simplify the Complex:</strong> Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Our Craft and Establish Design Standards</strong> Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead End-to-End Design Execution:</strong> Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion User-Centered Design:</strong> Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points.</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7-12+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience.</p></li><li><p style=\"min-height:1.5em\">A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes.</p></li><li><p style=\"min-height:1.5em\">A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same.</p></li><li><p style=\"min-height:1.5em\">Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels.</p></li><li><p style=\"min-height:1.5em\">A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">AI/ML products</p></li><li><p style=\"min-height:1.5em\">Consumer mobile</p></li><li><p style=\"min-height:1.5em\">Enterprise product experience</p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs our Staff Product Designer, you won't just be designing software. You'll be redesigning the future of healthcare delivery. You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.\n\nHealthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers.\n\nThis role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing.\n\n\nWHAT YOU'LL DO\n\nAs our Staff Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.\n\nYou’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle.\n\n - Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences.\n\n - Elevate Our Craft and Establish Design Standards Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection.\n\n - Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products.\n\n - Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points.\n\n\nWHAT YOU'LL BRING\n\n - 7-12+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience.\n\n - A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes.\n\n - A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same.\n\n - Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels.\n\n - A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team.\n\n\nBONUS POINTS IF…\n\n - AI/ML products\n\n - Consumer mobile\n\n - Enterprise product experience\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"3150f377-a19f-4547-afbe-719551bf63a7","title":"Manager, Enterprise Security","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-29T17:40:35.303+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/3150f377-a19f-4547-afbe-719551bf63a7","applyUrl":"https://jobs.ashbyhq.com/abridge/3150f377-a19f-4547-afbe-719551bf63a7/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated<strong> Enterprise Security Manager</strong> to join our team as one of the first leaders on the Abridge Security team. In this role, you'll own the strategy, roadmap, and execution of enterprise security across the organization—securing the identities, endpoints, SaaS applications, and corporate infrastructure that our employees rely on every day.</p><p style=\"min-height:1.5em\">You'll build and lead a high-performing team while partnering closely with IT, Legal, Compliance, and People teams to deliver security that scales alongside rapid growth. This position requires deep expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder's mindset and excellent communication skills to influence security culture across the organization.</p><p style=\"min-height:1.5em\">This is a <strong>greenfield opportunity</strong> to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.</p><p style=\"min-height:1.5em\"><strong>This is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.</strong></p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own Enterprise Security Strategy:</strong> Define and drive the vision, roadmap, and execution of Abridge's enterprise security program—spanning identity, endpoint, SaaS, email, and corporate network security—ensuring capabilities scale with the organization</p></li><li><p style=\"min-height:1.5em\"><strong>Build and Lead the Team:</strong> Recruit, mentor, and develop a team of enterprise security engineers, setting the technical bar from day one and establishing engineering best practices that attract top talent</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Identity and Access Management:</strong> Design, implement, and operate IAM and Zero Trust access controls, including SSO, MFA, authentication protocols, access lifecycle management, and identity governance across cloud and SaaS environments</p></li><li><p style=\"min-height:1.5em\"><strong>Secure the Endpoint Fleet:</strong> Own the strategy and tooling for endpoint detection and response (EDR), device management (MDM), and endpoint compliance, ensuring every device connecting to Abridge systems meets security standards</p></li><li><p style=\"min-height:1.5em\"><strong>Drive SaaS and Third-Party Security:</strong> Establish and operate programs for SaaS security posture management, shadow IT discovery, vendor security assessments, and third-party risk management to maintain control as the SaaS footprint grows</p></li><li><p style=\"min-height:1.5em\"><strong>Automate and Scale:</strong> Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems</p></li><li><p style=\"min-height:1.5em\"><strong>Partner Cross-Functionally:</strong> Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don't slow down the organization</p></li><li><p style=\"min-height:1.5em\"><strong>Lead Enterprise AI Security:</strong> Define and execute Abridge's strategy for securing corporate AI adoption end-to-end—from establishing governance frameworks and sanctioned tool inventories, to implementing technical controls around data loss prevention, prompt injection risks, and third-party AI vendor assessments—ensuring employees can leverage AI safely and at speed</p></li><li><p style=\"min-height:1.5em\"><strong>Define Build vs. Buy:</strong> Evaluate and select enterprise security tooling, making pragmatic build-vs-buy decisions that maximize coverage while minimizing complexity</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Depth of Experience:</strong> 8+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with at least 2+ years in a management or team-lead capacity</p></li><li><p style=\"min-height:1.5em\"><strong>Identity and Access Expertise:</strong> Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust security architectures in modern enterprise environments</p></li><li><p style=\"min-height:1.5em\"><strong>Endpoint Security Proficiency:</strong> Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud and SaaS Fluency:</strong> Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Mindset:</strong> Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Leadership:</strong> Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using</p></li><li><p style=\"min-height:1.5em\"><strong>Communication and Executive Presence:</strong> Exceptional communicator who can translate complex security risks into clear business terms for audiences from engineers to executive leadership</p></li><li><p style=\"min-height:1.5em\"><strong>Pragmatic Execution:</strong> You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup</p></li><li><p style=\"min-height:1.5em\">You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST</p></li><li><p style=\"min-height:1.5em\">You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness</p></li><li><p style=\"min-height:1.5em\">You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate</p></li><li><p style=\"min-height:1.5em\">You participate in the security community via talks, papers, blogs, or open-source contributions</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated Enterprise Security Manager to join our team as one of the first leaders on the Abridge Security team. In this role, you'll own the strategy, roadmap, and execution of enterprise security across the organization—securing the identities, endpoints, SaaS applications, and corporate infrastructure that our employees rely on every day.\n\nYou'll build and lead a high-performing team while partnering closely with IT, Legal, Compliance, and People teams to deliver security that scales alongside rapid growth. This position requires deep expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder's mindset and excellent communication skills to influence security culture across the organization.\n\nThis is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.\n\nThis is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own Enterprise Security Strategy: Define and drive the vision, roadmap, and execution of Abridge's enterprise security program—spanning identity, endpoint, SaaS, email, and corporate network security—ensuring capabilities scale with the organization\n\n - Build and Lead the Team: Recruit, mentor, and develop a team of enterprise security engineers, setting the technical bar from day one and establishing engineering best practices that attract top talent\n\n - Architect Identity and Access Management: Design, implement, and operate IAM and Zero Trust access controls, including SSO, MFA, authentication protocols, access lifecycle management, and identity governance across cloud and SaaS environments\n\n - Secure the Endpoint Fleet: Own the strategy and tooling for endpoint detection and response (EDR), device management (MDM), and endpoint compliance, ensuring every device connecting to Abridge systems meets security standards\n\n - Drive SaaS and Third-Party Security: Establish and operate programs for SaaS security posture management, shadow IT discovery, vendor security assessments, and third-party risk management to maintain control as the SaaS footprint grows\n\n - Automate and Scale: Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems\n\n - Partner Cross-Functionally: Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don't slow down the organization\n\n - Lead Enterprise AI Security: Define and execute Abridge's strategy for securing corporate AI adoption end-to-end—from establishing governance frameworks and sanctioned tool inventories, to implementing technical controls around data loss prevention, prompt injection risks, and third-party AI vendor assessments—ensuring employees can leverage AI safely and at speed\n\n - Define Build vs. Buy: Evaluate and select enterprise security tooling, making pragmatic build-vs-buy decisions that maximize coverage while minimizing complexity\n\n\nWHAT YOU’LL BRING\n\n - Depth of Experience: 8+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with at least 2+ years in a management or team-lead capacity\n\n - Identity and Access Expertise: Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust security architectures in modern enterprise environments\n\n - Endpoint Security Proficiency: Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux\n\n - Cloud and SaaS Fluency: Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk\n\n - Engineering Mindset: Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus\n\n - Cross-Functional Leadership: Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using\n\n - Communication and Executive Presence: Exceptional communicator who can translate complex security risks into clear business terms for audiences from engineers to executive leadership\n\n - Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture\n\n\nBONUS POINTS IF…\n\n - You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup\n\n - You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST\n\n - You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness\n\n - You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate\n\n - You participate in the security community via talks, papers, blogs, or open-source contributions\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c45524b6-96b2-49f0-9cd5-176b998d6ba7","title":"Product Manager - Core Product Experiences","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-03-10T02:58:41.450+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c45524b6-96b2-49f0-9cd5-176b998d6ba7","applyUrl":"https://jobs.ashbyhq.com/abridge/c45524b6-96b2-49f0-9cd5-176b998d6ba7/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2>The Role</h2><p style=\"min-height:1.5em\">Abridge's Core Product Experiences pillar is the foundation of everything we do — the documentation and workflow experiences that clinicians interact with every day, and the engine that drives adoption, retention, and expansion across our customer base. Deployed across 250+ health systems, Abridge has powered over 80 million clinical conversations — and that number is accelerating. Yet the opportunity ahead is massive: clinicians see the potential to accelerate more of their workflows through AI, health system expectations are growing, and the competitive landscape is intensifying.</p><p style=\"min-height:1.5em\">This is an opportunity to drive meaningful impact on clinicians' lives, at scale, across some of the largest health systems in the United States.</p><p style=\"min-height:1.5em\">We are looking for a Product Manager to own product strategy and execution for a core product area. You'll build the workflows, systems, and AI-generated artifacts that help clinicians with their daily lives — whether preparing for visits, completing documentation, or reducing administrative burden after the patient leaves. You'll do this across care settings: ambulatory, emergency, and inpatient.</p><p style=\"min-height:1.5em\">This is a role for a builder — someone with strong product taste, deep user empathy, and the drive to ship experiences that clinicians love. You'll spend significant time with physicians, and care teams to understand how they actually work, then translate those insights into product decisions that move our most important metrics. You'll work across ML, engineering, design, clinical science, and commercial teams to deliver outcomes features.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own product strategy for a Core Product area.</strong> Define the vision, roadmap, and success metrics for your domain — whether that's note quality, clinical workflows, personalization, or care settings. Prioritize ruthlessly based on user impact, competitive dynamics, and data.</p></li><li><p style=\"min-height:1.5em\"><strong>Go deep with clinicians.</strong> Conduct hands-on user research — shadowing clinicians in exam rooms, watching them interact with notes, understanding the friction they face across specialties and care settings. Turn those insights into product conviction.</p></li><li><p style=\"min-height:1.5em\"><strong>Ship high-quality clinical workflows.</strong> Partner with engineering, design, and ML to build experiences that are intuitive, reliable, and clinically useful. Sweat the details — you care about the difference between a note that's \"fine\" and one that makes a clinician trust the product.</p></li><li><p style=\"min-height:1.5em\"><strong>Integrate deeply with EHR environments.</strong> Work across Epic and other EHR surfaces to ensure Abridge workflows fit seamlessly into existing clinical routines. Understand the constraints and opportunities of embedded vs. standalone experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Define metrics and drive outcomes.</strong> Establish clear KPIs — adoption, retention, encounter share, quality scores — and use data to evaluate what's working. Build a culture of measurement and iteration on your team.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate ambiguity and move fast.</strong> Create structure and clarity in areas where the right answer isn't obvious. Form hypotheses, test them quickly, and update your approach when the data says you're wrong.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.</p></li><li><p style=\"min-height:1.5em\">Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.</p></li><li><p style=\"min-height:1.5em\">Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights. You've built that instinct through direct, repeated exposure to users.</p></li><li><p style=\"min-height:1.5em\">Healthcare or clinical workflow experience strongly preferred. You understand how clinicians work, how health systems buy, and why healthcare products are hard to get right.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.</p></li><li><p style=\"min-height:1.5em\">Cross-functional credibility. You can go deep with ML engineers on model tradeoffs, partner with design on interaction details, and present strategy to health system executives. You earn trust through competence and follow-through.</p></li></ul><h2>Bonus Points If…</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have built ML/AI-powered products and understand how to design around model capabilities and limitations.</p></li><li><p style=\"min-height:1.5em\">You have worked with Epic or other EHR platforms and understand what it takes to build great embedded experiences.</p></li><li><p style=\"min-height:1.5em\">You actively use AI tools in your own work — prototyping, analysis, writing, coding — and have strong intuition for how AI products should behave and where they fall short.</p></li><li><p style=\"min-height:1.5em\">You have a technical background (engineering, CS, or similar) and are comfortable going deep on system design, data models, and technical tradeoffs with engineering teams.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge's Core Product Experiences pillar is the foundation of everything we do — the documentation and workflow experiences that clinicians interact with every day, and the engine that drives adoption, retention, and expansion across our customer base. Deployed across 250+ health systems, Abridge has powered over 80 million clinical conversations — and that number is accelerating. Yet the opportunity ahead is massive: clinicians see the potential to accelerate more of their workflows through AI, health system expectations are growing, and the competitive landscape is intensifying.\n\nThis is an opportunity to drive meaningful impact on clinicians' lives, at scale, across some of the largest health systems in the United States.\n\nWe are looking for a Product Manager to own product strategy and execution for a core product area. You'll build the workflows, systems, and AI-generated artifacts that help clinicians with their daily lives — whether preparing for visits, completing documentation, or reducing administrative burden after the patient leaves. You'll do this across care settings: ambulatory, emergency, and inpatient.\n\nThis is a role for a builder — someone with strong product taste, deep user empathy, and the drive to ship experiences that clinicians love. You'll spend significant time with physicians, and care teams to understand how they actually work, then translate those insights into product decisions that move our most important metrics. You'll work across ML, engineering, design, clinical science, and commercial teams to deliver outcomes features.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own product strategy for a Core Product area. Define the vision, roadmap, and success metrics for your domain — whether that's note quality, clinical workflows, personalization, or care settings. Prioritize ruthlessly based on user impact, competitive dynamics, and data.\n\n - Go deep with clinicians. Conduct hands-on user research — shadowing clinicians in exam rooms, watching them interact with notes, understanding the friction they face across specialties and care settings. Turn those insights into product conviction.\n\n - Ship high-quality clinical workflows. Partner with engineering, design, and ML to build experiences that are intuitive, reliable, and clinically useful. Sweat the details — you care about the difference between a note that's \"fine\" and one that makes a clinician trust the product.\n\n - Integrate deeply with EHR environments. Work across Epic and other EHR surfaces to ensure Abridge workflows fit seamlessly into existing clinical routines. Understand the constraints and opportunities of embedded vs. standalone experiences.\n\n - Define metrics and drive outcomes. Establish clear KPIs — adoption, retention, encounter share, quality scores — and use data to evaluate what's working. Build a culture of measurement and iteration on your team.\n\n - Navigate ambiguity and move fast. Create structure and clarity in areas where the right answer isn't obvious. Form hypotheses, test them quickly, and update your approach when the data says you're wrong.\n\n\n\n\nWHAT YOU BRING\n\n - 5+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.\n\n - Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.\n\n - Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights. You've built that instinct through direct, repeated exposure to users.\n\n - Healthcare or clinical workflow experience strongly preferred. You understand how clinicians work, how health systems buy, and why healthcare products are hard to get right.\n\n - Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.\n\n - Cross-functional credibility. You can go deep with ML engineers on model tradeoffs, partner with design on interaction details, and present strategy to health system executives. You earn trust through competence and follow-through.\n\n\nBONUS POINTS IF…\n\n - You have built ML/AI-powered products and understand how to design around model capabilities and limitations.\n\n - You have worked with Epic or other EHR platforms and understand what it takes to build great embedded experiences.\n\n - You actively use AI tools in your own work — prototyping, analysis, writing, coding — and have strong intuition for how AI products should behave and where they fall short.\n\n - You have a technical background (engineering, CS, or similar) and are comfortable going deep on system design, data models, and technical tradeoffs with engineering teams.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"fe4bb4c9-9834-48a6-8f02-8f0ce03db78c","title":"Senior Enterprise Security Engineer","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-03T17:41:21.663+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/fe4bb4c9-9834-48a6-8f02-8f0ce03db78c","applyUrl":"https://jobs.ashbyhq.com/abridge/fe4bb4c9-9834-48a6-8f02-8f0ce03db78c/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We’re looking for an experienced and highly motivated <strong>Senior Enterprise Security Engineer</strong> to join our team as one of the first engineers on the Abridge Security team. In this role, you’ll be a key technical contributor, implementing and operating the enterprise security controls that protect the identities, endpoints, SaaS applications, and corporate infrastructure our employees rely on every day.</p><p style=\"min-height:1.5em\">You’ll work cross-functionally with IT, Security, Legal, Compliance, and People teams to engineer security solutions that scale alongside rapid growth. This position requires deep hands-on expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder’s mindset and excellent communication skills to influence security culture across the organization.</p><p style=\"min-height:1.5em\">This is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Implement and Operate Identity and Access Management: </strong>Design, deploy, and manage IAM and Zero Trust access controls—including SSO, MFA, authentication protocols, access lifecycle management, and identity governance—across cloud and SaaS environments. Ensure every identity is accounted for and every access decision is defensible.</p></li><li><p style=\"min-height:1.5em\"><strong>Secure the Endpoint Fleet: </strong>Engineer and operate endpoint detection and response (EDR), device management (MDM), and endpoint compliance tooling, ensuring every device connecting to Abridge systems meets security standards across macOS, Windows, and Linux.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive SaaS and Third-Party Security: </strong>Build and operate programs for SaaS security posture management, shadow IT discovery, and third-party risk assessment to maintain control as the SaaS footprint grows.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate and Scale: </strong>Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineer Corporate Network Security: </strong>Design and maintain secure corporate network architectures, including VPN, ZTNA, network segmentation, and Wi-Fi security, ensuring robust protection for both on-premises and remote work environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Support Enterprise AI Security: </strong>Help implement Abridge’s strategy for securing corporate AI adoption—from enforcing governance frameworks and sanctioned tool inventories to deploying technical controls around data loss prevention and third-party AI vendor risk.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner Cross-Functionally: </strong>Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don’t slow down the organization.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Depth of Experience: </strong>7+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with a demonstrated track record of hands-on implementation and operational ownership.</p></li><li><p style=\"min-height:1.5em\"><strong>Identity and Access Expertise: </strong>Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust architectures in modern enterprise environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Endpoint Security Proficiency: </strong>Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud and SaaS Fluency: </strong>Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Mindset: </strong>Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence: </strong>Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication Skills: </strong>Strong communicator who can translate technical security topics into clear terms for audiences ranging from engineers to executive leadership.</p></li><li><p style=\"min-height:1.5em\"><strong>Pragmatic Execution: </strong>You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup.</p></li><li><p style=\"min-height:1.5em\">You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST.</p></li><li><p style=\"min-height:1.5em\">You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness.</p></li><li><p style=\"min-height:1.5em\">You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate.</p></li><li><p style=\"min-height:1.5em\">You participate in the security community via talks, papers, blogs, or open-source contributions.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We’re looking for an experienced and highly motivated Senior Enterprise Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you’ll be a key technical contributor, implementing and operating the enterprise security controls that protect the identities, endpoints, SaaS applications, and corporate infrastructure our employees rely on every day.\n\nYou’ll work cross-functionally with IT, Security, Legal, Compliance, and People teams to engineer security solutions that scale alongside rapid growth. This position requires deep hands-on expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder’s mindset and excellent communication skills to influence security culture across the organization.\n\nThis is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Implement and Operate Identity and Access Management: Design, deploy, and manage IAM and Zero Trust access controls—including SSO, MFA, authentication protocols, access lifecycle management, and identity governance—across cloud and SaaS environments. Ensure every identity is accounted for and every access decision is defensible.\n\n - Secure the Endpoint Fleet: Engineer and operate endpoint detection and response (EDR), device management (MDM), and endpoint compliance tooling, ensuring every device connecting to Abridge systems meets security standards across macOS, Windows, and Linux.\n\n - Drive SaaS and Third-Party Security: Build and operate programs for SaaS security posture management, shadow IT discovery, and third-party risk assessment to maintain control as the SaaS footprint grows.\n\n - Automate and Scale: Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems.\n\n - Engineer Corporate Network Security: Design and maintain secure corporate network architectures, including VPN, ZTNA, network segmentation, and Wi-Fi security, ensuring robust protection for both on-premises and remote work environments.\n\n - Support Enterprise AI Security: Help implement Abridge’s strategy for securing corporate AI adoption—from enforcing governance frameworks and sanctioned tool inventories to deploying technical controls around data loss prevention and third-party AI vendor risk.\n\n - Partner Cross-Functionally: Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don’t slow down the organization.\n\n\nWHAT YOU’LL BRING\n\n - Depth of Experience: 7+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with a demonstrated track record of hands-on implementation and operational ownership.\n\n - Identity and Access Expertise: Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust architectures in modern enterprise environments.\n\n - Endpoint Security Proficiency: Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux.\n\n - Cloud and SaaS Fluency: Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk.\n\n - Engineering Mindset: Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus.\n\n - Cross-Functional Influence: Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using.\n\n - Communication Skills: Strong communicator who can translate technical security topics into clear terms for audiences ranging from engineers to executive leadership.\n\n - Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture.\n\n\nBONUS POINTS IF…\n\n - You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup.\n\n - You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST.\n\n - You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness.\n\n - You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate.\n\n - You participate in the security community via talks, papers, blogs, or open-source contributions.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"d948060a-3321-4f81-84a7-e8d3840886ec","title":"Engineering Manager, Model Inference","department":"Builder","team":"ML Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-05-20T20:19:51.219+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/d948060a-3321-4f81-84a7-e8d3840886ec","applyUrl":"https://jobs.ashbyhq.com/abridge/d948060a-3321-4f81-84a7-e8d3840886ec/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Our generative AI-powered products are transforming the practice of medicine—and the inference systems that power them need to be fast, reliable, and world-class. We’re looking for an Engineering Manager to lead and grow our Model Inference team.</p><p style=\"min-height:1.5em\">The Inference team owns the end-to-end technical direction of how our models are served: from architecting low-latency, high-throughput infrastructure to pushing the frontier of LLM serving techniques. You’ll lead a high-performing team of AI inference engineers, partner closely with ML Research and the broader AI Platform, and ensure the systems underpinning every clinician interaction are operating at peak efficiency and reliability.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead and grow a high-performing team of <strong>AI inference engineers</strong> focused on building and scaling infrastructure for Abridge’s products and APIs</p></li><li><p style=\"min-height:1.5em\">Own the technical direction of our inference systems—making key decisions around <strong>batching, throughput, latency, and GPU utilization</strong></p></li><li><p style=\"min-height:1.5em\">Architect and scale <strong>inference infrastructure</strong> for reliability, efficiency, and observability; lead incident response</p></li><li><p style=\"min-height:1.5em\">Benchmark and eliminate bottlenecks throughout the inference stack</p></li><li><p style=\"min-height:1.5em\"><strong>Partner with ML Research</strong> teams on model optimization, quantization, and deployment</p></li><li><p style=\"min-height:1.5em\">Develop APIs for AI inference used by both internal teams and external customers</p></li><li><p style=\"min-height:1.5em\">Recruit, mentor, and develop engineering talent; establish team processes, engineering standards, and operational excellence</p></li><li><p style=\"min-height:1.5em\">Work closely with the GenAI Platform, Data, and Product teams to plan and execute projects that directly impact clinicians and patients</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of engineering experience with 1+ years in a technical leadership or management role</p></li><li><p style=\"min-height:1.5em\">Deep, hands-on experience with ML systems and inference frameworks (e.g., PyTorch, TensorRT, vLLM, TensorFlow)</p></li><li><p style=\"min-height:1.5em\">Strong understanding of LLM architecture (eg. Multi-Head Attention, Multi/Grouped-Query Attention, and common transformer components)</p></li><li><p style=\"min-height:1.5em\">Experience with inference optimizations (eg. batching, quantization, kernel fusion, FlashAttention)</p></li><li><p style=\"min-height:1.5em\">Familiarity with GPU characteristics, roofline models, and performance analysis</p></li><li><p style=\"min-height:1.5em\">Experience deploying reliable, distributed, real-time systems at scale</p></li><li><p style=\"min-height:1.5em\">Experience with parallelism strategies: tensor parallelism, pipeline parallelism, expert parallelism</p></li><li><p style=\"min-height:1.5em\">Skilled at hiring and mentorship, with a demonstrated track record of helping engineers grow their skills and careers</p></li><li><p style=\"min-height:1.5em\">Strong technical communication and cross-functional collaboration skills</p></li><li><p style=\"min-height:1.5em\">Comfortable giving constructive feedback on technical designs and code reviews</p></li><li><p style=\"min-height:1.5em\">Has thrived in a fast-growing startup and knows how to operate with urgency and focus</p></li></ul><p style=\"min-height:1.5em\"><strong>Added Bonus</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Background in training infrastructure and RL workloads</p></li><li><p style=\"min-height:1.5em\">Skilled in building secure, compliant systems on major cloud platforms (GCP preferred, AWS experience welcome)</p></li><li><p style=\"min-height:1.5em\">Experience with Kubernetes and container orchestration at scale</p></li><li><p style=\"min-height:1.5em\">Published work or contributions to inference optimization research</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nOur generative AI-powered products are transforming the practice of medicine—and the inference systems that power them need to be fast, reliable, and world-class. We’re looking for an Engineering Manager to lead and grow our Model Inference team.\n\nThe Inference team owns the end-to-end technical direction of how our models are served: from architecting low-latency, high-throughput infrastructure to pushing the frontier of LLM serving techniques. You’ll lead a high-performing team of AI inference engineers, partner closely with ML Research and the broader AI Platform, and ensure the systems underpinning every clinician interaction are operating at peak efficiency and reliability.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead and grow a high-performing team of AI inference engineers focused on building and scaling infrastructure for Abridge’s products and APIs\n\n - Own the technical direction of our inference systems—making key decisions around batching, throughput, latency, and GPU utilization\n\n - Architect and scale inference infrastructure for reliability, efficiency, and observability; lead incident response\n\n - Benchmark and eliminate bottlenecks throughout the inference stack\n\n - Partner with ML Research teams on model optimization, quantization, and deployment\n\n - Develop APIs for AI inference used by both internal teams and external customers\n\n - Recruit, mentor, and develop engineering talent; establish team processes, engineering standards, and operational excellence\n\n - Work closely with the GenAI Platform, Data, and Product teams to plan and execute projects that directly impact clinicians and patients\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of engineering experience with 1+ years in a technical leadership or management role\n\n - Deep, hands-on experience with ML systems and inference frameworks (e.g., PyTorch, TensorRT, vLLM, TensorFlow)\n\n - Strong understanding of LLM architecture (eg. Multi-Head Attention, Multi/Grouped-Query Attention, and common transformer components)\n\n - Experience with inference optimizations (eg. batching, quantization, kernel fusion, FlashAttention)\n\n - Familiarity with GPU characteristics, roofline models, and performance analysis\n\n - Experience deploying reliable, distributed, real-time systems at scale\n\n - Experience with parallelism strategies: tensor parallelism, pipeline parallelism, expert parallelism\n\n - Skilled at hiring and mentorship, with a demonstrated track record of helping engineers grow their skills and careers\n\n - Strong technical communication and cross-functional collaboration skills\n\n - Comfortable giving constructive feedback on technical designs and code reviews\n\n - Has thrived in a fast-growing startup and knows how to operate with urgency and focus\n\nAdded Bonus\n\n - Background in training infrastructure and RL workloads\n\n - Skilled in building secure, compliant systems on major cloud platforms (GCP preferred, AWS experience welcome)\n\n - Experience with Kubernetes and container orchestration at scale\n\n - Published work or contributions to inference optimization research\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"b55901ff-e42e-44bc-b2ec-c2c40410b6e7","title":"Senior/Staff Infrastructure Security Engineer","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"United States - Remote","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-07-09T21:36:11.035+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/b55901ff-e42e-44bc-b2ec-c2c40410b6e7","applyUrl":"https://jobs.ashbyhq.com/abridge/b55901ff-e42e-44bc-b2ec-c2c40410b6e7/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated <strong>Senior or Staff Infrastructure Security Engineer</strong> to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices.</p><p style=\"min-height:1.5em\">You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, design and implement the high-scale infrastructure and data pipelines that power our security organization, and mentor others to build secure-by-default systems at scale in the age of AI.</p><p style=\"min-height:1.5em\">This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization. This is a greenfield opportunity to architect the way forward for security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that modern security is, at its core, a large-scale data and automation challenge.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineer Internal Security Platforms:</strong> Develop and maintain self-service platforms that allow security teams to manage secrets, identity perimeters, and security guardrails at scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Automation and DevSecOps:</strong> Write production-grade services to automate complex security workflows, turning manual interventions into reliable, code-driven processes.</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure-as-Code (IaC):</strong> Establish automated security guardrails and golden path modules that ensure our cloud resources are secure by default. Codify infrastructure including networking, IAM, Kubernetes, databases, streaming and pubsub platforms, storage, distribution, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Build the Security Data Backbone:</strong> Design, build, and operate high-scale data pipelines to ingest, normalize, and enrich security telemetry for our detection and response functions.</p></li><li><p style=\"min-height:1.5em\"><strong>Enable Cross-Functional Teams:</strong> Partner with platform and product engineering to integrate security requirements into the developer lifecycle without introducing friction.</p></li><li><p style=\"min-height:1.5em\"><strong>Greenfield Leadership:</strong> Influence the selection of our security stack, evaluating build vs. buy for core security tooling, and establishing the engineering standards for a growing team.</p></li></ul><h2><br /><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineering Maturity:</strong> 8+ years of software engineering experience, including 5+ years of infrastructure-as-code experience in a cloud-first organization. You bring the seasoned perspective required to establish infrastructure standards for a founding team.</p></li><li><p style=\"min-height:1.5em\"><strong>The \"Platform First\" Mindset:</strong> You are a software or systems engineer who has spent years building in cloud-native environments (GCP or AWS). You view security as a platform service, not a gate, and have a track record of building tools that people actually enjoy using.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Architecture:</strong> Experience designing for high availability and scale. You understand how to handle \"bursty\" security log traffic and build resilient, distributed systems. Experience building and maintaining data pipelines is a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>Software Engineering:</strong> Expert proficiency in at least one modern general-purpose language (Python is a plus). You write clean, testable, and maintainable code.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence:</strong> Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Pragmatic Execution:</strong> You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing paved road solutions that empower your internal partners and developers.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You are excited to be a founding member of a security team, setting the technical bar from day one and building paved road solutions that empower your internal security partners and developers.</p></li><li><p style=\"min-height:1.5em\">You thrive in ambiguity and are excited about a greenfield environment.</p></li><li><p style=\"min-height:1.5em\">You believe that detection and governance are only as good as the infrastructure supporting them.</p></li><li><p style=\"min-height:1.5em\">You treat infrastructure as code and data as a first-class citizen.</p></li><li><p style=\"min-height:1.5em\">You enjoy moving between high-level architectural design and deep-dive coding/debugging.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated Senior or Staff Infrastructure Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices.\n\nYou'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, design and implement the high-scale infrastructure and data pipelines that power our security organization, and mentor others to build secure-by-default systems at scale in the age of AI.\n\nThis position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization. This is a greenfield opportunity to architect the way forward for security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that modern security is, at its core, a large-scale data and automation challenge.\n\n\n\n\nWHAT YOU’LL DO\n\n - Engineer Internal Security Platforms: Develop and maintain self-service platforms that allow security teams to manage secrets, identity perimeters, and security guardrails at scale.\n\n - Automation and DevSecOps: Write production-grade services to automate complex security workflows, turning manual interventions into reliable, code-driven processes.\n\n - Infrastructure-as-Code (IaC): Establish automated security guardrails and golden path modules that ensure our cloud resources are secure by default. Codify infrastructure including networking, IAM, Kubernetes, databases, streaming and pubsub platforms, storage, distribution, and more.\n\n - Build the Security Data Backbone: Design, build, and operate high-scale data pipelines to ingest, normalize, and enrich security telemetry for our detection and response functions.\n\n - Enable Cross-Functional Teams: Partner with platform and product engineering to integrate security requirements into the developer lifecycle without introducing friction.\n\n - Greenfield Leadership: Influence the selection of our security stack, evaluating build vs. buy for core security tooling, and establishing the engineering standards for a growing team.\n\n\n\nWHAT YOU’LL BRING\n\n - Engineering Maturity: 8+ years of software engineering experience, including 5+ years of infrastructure-as-code experience in a cloud-first organization. You bring the seasoned perspective required to establish infrastructure standards for a founding team.\n\n - The \"Platform First\" Mindset: You are a software or systems engineer who has spent years building in cloud-native environments (GCP or AWS). You view security as a platform service, not a gate, and have a track record of building tools that people actually enjoy using.\n\n - Systems Architecture: Experience designing for high availability and scale. You understand how to handle \"bursty\" security log traffic and build resilient, distributed systems. Experience building and maintaining data pipelines is a plus.\n\n - Software Engineering: Expert proficiency in at least one modern general-purpose language (Python is a plus). You write clean, testable, and maintainable code.\n\n - Cross-Functional Influence: Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization.\n\n - Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing paved road solutions that empower your internal partners and developers.\n\n\nBONUS POINTS IF…\n\n - You are excited to be a founding member of a security team, setting the technical bar from day one and building paved road solutions that empower your internal security partners and developers.\n\n - You thrive in ambiguity and are excited about a greenfield environment.\n\n - You believe that detection and governance are only as good as the infrastructure supporting them.\n\n - You treat infrastructure as code and data as a first-class citizen.\n\n - You enjoy moving between high-level architectural design and deep-dive coding/debugging.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c1bfc262-9232-49b8-96ea-a5d7de260775","title":"Director, Data Science","department":"Operations","team":"Data Science","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-04-16T15:39:21.780+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c1bfc262-9232-49b8-96ea-a5d7de260775","applyUrl":"https://jobs.ashbyhq.com/abridge/c1bfc262-9232-49b8-96ea-a5d7de260775/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As the Director of Data Science at Abridge you will be responsible for building a world-class data team, implementing a comprehensive data strategy that can help democratize data in the age of AI and use data to drive actionable insights. We’re looking for a leader who has high-agency, strong taste, and wants to make a high impact while growing our U.S. based team.</p><p style=\"min-height:1.5em\">This role is crucial to our company as the data science team will serve as a central resource to provide insight and clarity while speeding up decision making. Your key cross-functional partners will include our Product, Engineering and Science teams, as well as our commercial and finance teams to ultimately help guide our decision making.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><p style=\"min-height:1.5em\">As the leader of our data science function, you’ll be responsible for:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build and manage</strong> a world-class team of data scientists, providing guidance, mentorship and high standards while growing the team</p></li><li><p style=\"min-height:1.5em\"><strong>Foster a high impact and collaborative team culture, focused on having agency, providing clarity of thinking to the organization and pride in authorship</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Drive product strategy</strong> through data-driven insights across our growing product portfolio, including user behavior analysis, deep-dives into product performance metrics, causal inference experimentation</p></li><li><p style=\"min-height:1.5em\"><strong>Partner with our product, strategy, and research teams</strong> to develop sophisticated ROI frameworks for our customers, ingesting real-time data and demonstrating impact</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate with our world-class research team on models and model evaluation,</strong> including shaping our model evaluation frameworks, production performance monitoring, and defining quality metrics that matter clinically</p></li><li><p style=\"min-height:1.5em\"><strong>Effectively communicate our data strategy, complex analyses and key insights to cross-functional partners including the executive team</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Structure the company’s data strategy, working closely with our Data Engineering team to identify gaps in data sources, ingest internal &amp; external data, and structure that data for optimal use across the company</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Make critical technical infrastructure decisions</strong> for the data organization, including tooling choices, build vs buy tradeoffs for analytics platforms, and setting technical standards that enable the team to move fast without creating technical debt</p></li><li><p style=\"min-height:1.5em\"><strong>Build the data science org of the future, incorporating the current and soon-to-come best practices in order to utilize AI to speed up data ingestion and insight generation</strong></p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MS or PhD in quantitative field (statistics, mathematics, computer science, physics, or related)</p></li><li><p style=\"min-height:1.5em\">12+ years in data-science or analytics, especially in product-facing roles where you had to drive impact by using data to shape product strategy, goal setting and execution</p></li><li><p style=\"min-height:1.5em\">Depth of experience using Python, R, SQL for large-scale analytics</p></li><li><p style=\"min-height:1.5em\">Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning</p></li><li><p style=\"min-height:1.5em\">Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)</p></li><li><p style=\"min-height:1.5em\">Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.</p></li><li><p style=\"min-height:1.5em\">A strong leader who is able to help build great teams, drive urgency in execution while ensuring we prioritize appropriately in a rapid growth environment</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing</p></li><li><p style=\"min-height:1.5em\">Experience diving into / shaping Analytics Engineering (recruiting &amp; supporting)</p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs the Director of Data Science at Abridge you will be responsible for building a world-class data team, implementing a comprehensive data strategy that can help democratize data in the age of AI and use data to drive actionable insights. We’re looking for a leader who has high-agency, strong taste, and wants to make a high impact while growing our U.S. based team.\n\nThis role is crucial to our company as the data science team will serve as a central resource to provide insight and clarity while speeding up decision making. Your key cross-functional partners will include our Product, Engineering and Science teams, as well as our commercial and finance teams to ultimately help guide our decision making.\n\n\n\n\n\nWHAT YOU’LL DO\n\nAs the leader of our data science function, you’ll be responsible for:\n\n - Build and manage a world-class team of data scientists, providing guidance, mentorship and high standards while growing the team\n\n - Foster a high impact and collaborative team culture, focused on having agency, providing clarity of thinking to the organization and pride in authorship\n\n - Drive product strategy through data-driven insights across our growing product portfolio, including user behavior analysis, deep-dives into product performance metrics, causal inference experimentation\n\n - Partner with our product, strategy, and research teams to develop sophisticated ROI frameworks for our customers, ingesting real-time data and demonstrating impact\n\n - Collaborate with our world-class research team on models and model evaluation, including shaping our model evaluation frameworks, production performance monitoring, and defining quality metrics that matter clinically\n\n - Effectively communicate our data strategy, complex analyses and key insights to cross-functional partners including the executive team\n\n - Structure the company’s data strategy, working closely with our Data Engineering team to identify gaps in data sources, ingest internal & external data, and structure that data for optimal use across the company\n\n - Make critical technical infrastructure decisions for the data organization, including tooling choices, build vs buy tradeoffs for analytics platforms, and setting technical standards that enable the team to move fast without creating technical debt\n\n - Build the data science org of the future, incorporating the current and soon-to-come best practices in order to utilize AI to speed up data ingestion and insight generation\n   \n   \n\n\nWHAT YOU’LL BRING\n\n - MS or PhD in quantitative field (statistics, mathematics, computer science, physics, or related)\n\n - 12+ years in data-science or analytics, especially in product-facing roles where you had to drive impact by using data to shape product strategy, goal setting and execution\n\n - Depth of experience using Python, R, SQL for large-scale analytics\n\n - Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning\n\n - Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)\n\n - Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.\n\n - A strong leader who is able to help build great teams, drive urgency in execution while ensuring we prioritize appropriately in a rapid growth environment\n   \n   \n\n\nBONUS POINTS\n\n - Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing\n\n - Experience diving into / shaping Analytics Engineering (recruiting & supporting)\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"480c4c99-2ca8-4dc7-ba6b-29a9ee28ed95","title":"Senior Data Engineer","department":"Builder","team":"Data Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-07-09T15:28:16.441+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/480c4c99-2ca8-4dc7-ba6b-29a9ee28ed95","applyUrl":"https://jobs.ashbyhq.com/abridge/480c4c99-2ca8-4dc7-ba6b-29a9ee28ed95/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Our generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Data Engineer to join our growing US-based Data Engineering team. In this crucial role, you will build and optimize large scale data infrastructure to drive business decisions and machine learning research.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain scalable data services, pipelines and storage solutions for the feedback of unstructured application data for ML training and evaluation purposes.</p></li><li><p style=\"min-height:1.5em\">Build and manage OLAP databases, ELTs and general data tooling  for analytics , business decisions and products features.</p></li><li><p style=\"min-height:1.5em\">Work closely with a team of frontend and backend engineers, product managers, and analysts.</p></li><li><p style=\"min-height:1.5em\">Optimize data infrastructure to enhance the throughput, latency and reliability of the data system.</p></li><li><p style=\"min-height:1.5em\">Investigate and correct issues identified through data operations monitors, tools, and reports.</p></li><li><p style=\"min-height:1.5em\">Designs data integrations and data quality framework.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of experience in Data Engineering or Backend Engineering with a focus on data systems.</p></li><li><p style=\"min-height:1.5em\">Proficient in at least one general purpose programming language (e.g., Python, Java, Scala) and SQL (any variant)</p></li><li><p style=\"min-height:1.5em\">Proficiency with at least one modern cloud provider (GCP, AWS, Azure) and accompanying data services</p></li><li><p style=\"min-height:1.5em\">Experience in building systems that manage the ingest, transformation, and management of both structured and unstructured data types</p></li><li><p style=\"min-height:1.5em\">Deep knowledge of modern data infrastructure best practices</p></li><li><p style=\"min-height:1.5em\">Experience with distributed systems and different distributed processing frameworks</p></li><li><p style=\"min-height:1.5em\">Experience with Terraform, Kubernetes, and containerization technologies.</p></li><li><p style=\"min-height:1.5em\">Familiarity with the deploying ML models at scale a bonus</p></li><li><p style=\"min-height:1.5em\">Experience in building data products that are well-modeled, documented and easy to understand and maintain.</p></li><li><p style=\"min-height:1.5em\">Ability to prioritize amidst changing priorities in a fast moving environment</p></li></ul><h2></h2><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nOur generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Data Engineer to join our growing US-based Data Engineering team. In this crucial role, you will build and optimize large scale data infrastructure to drive business decisions and machine learning research.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and maintain scalable data services, pipelines and storage solutions for the feedback of unstructured application data for ML training and evaluation purposes.\n\n - Build and manage OLAP databases, ELTs and general data tooling for analytics , business decisions and products features.\n\n - Work closely with a team of frontend and backend engineers, product managers, and analysts.\n\n - Optimize data infrastructure to enhance the throughput, latency and reliability of the data system.\n\n - Investigate and correct issues identified through data operations monitors, tools, and reports.\n\n - Designs data integrations and data quality framework.\n\n\nWHAT YOU’LL BRING\n\n - 8+ years of experience in Data Engineering or Backend Engineering with a focus on data systems.\n\n - Proficient in at least one general purpose programming language (e.g., Python, Java, Scala) and SQL (any variant)\n\n - Proficiency with at least one modern cloud provider (GCP, AWS, Azure) and accompanying data services\n\n - Experience in building systems that manage the ingest, transformation, and management of both structured and unstructured data types\n\n - Deep knowledge of modern data infrastructure best practices\n\n - Experience with distributed systems and different distributed processing frameworks\n\n - Experience with Terraform, Kubernetes, and containerization technologies.\n\n - Familiarity with the deploying ML models at scale a bonus\n\n - Experience in building data products that are well-modeled, documented and easy to understand and maintain.\n\n - Ability to prioritize amidst changing priorities in a fast moving environment\n\n\n\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"aef83f6a-0bc8-4d6a-b310-24415918ee3c","title":"Founding Forward Deployed Product Manager","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-22T17:17:11.072+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/aef83f6a-0bc8-4d6a-b310-24415918ee3c","applyUrl":"https://jobs.ashbyhq.com/abridge/aef83f6a-0bc8-4d6a-b310-24415918ee3c/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h1>The Role</h1><p style=\"min-height:1.5em\">Abridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product.</p><p style=\"min-height:1.5em\">This is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall.</p><p style=\"min-height:1.5em\"><em><strong>This role is based out of our San Francisco office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model in San Francisco. </strong></em></p><p style=\"min-height:1.5em\"></p><h1>What You’ll Do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written.</p></li><li><p style=\"min-height:1.5em\">Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.</p></li><li><p style=\"min-height:1.5em\">Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.</p></li><li><p style=\"min-height:1.5em\">Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.</p></li><li><p style=\"min-height:1.5em\">Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.</p></li></ul><h1>What you'll bring</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.</p></li><li><p style=\"min-height:1.5em\">Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.</p></li><li><p style=\"min-height:1.5em\">Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.</p></li><li><p style=\"min-height:1.5em\">Cross-functional credibility. You can go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product<br />voice in front of CMOs, CMIOs, CIOs, and CFOs.</p></li><li><p style=\"min-height:1.5em\">Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus points if:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.</p></li><li><p style=\"min-height:1.5em\">Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product.\n\nThis is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall.\n\nThis role is based out of our San Francisco office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model in San Francisco.\n\n\n\n\nWHAT YOU’LL DO\n\n - Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written.\n\n - Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.\n\n - Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.\n\n - Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.\n\n - Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.\n\n\nWHAT YOU'LL BRING\n\n - 7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.\n\n - Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.\n\n - Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights.\n\n - Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.\n\n - Cross-functional credibility. You can go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product\n   voice in front of CMOs, CMIOs, CIOs, and CFOs.\n\n - Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.\n\n - Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.\n\nBonus points if:\n\n - Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.\n\n - Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"23264e1f-0988-475d-8330-ea2960f3a6a4","title":"Senior Research Data Scientist ","department":"Builder","team":"Strategic Research","employmentType":"FullTime","location":"NYC Office","secondaryLocations":[],"publishedAt":"2026-03-19T16:46:20.845+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/23264e1f-0988-475d-8330-ea2960f3a6a4","applyUrl":"https://jobs.ashbyhq.com/abridge/23264e1f-0988-475d-8330-ea2960f3a6a4/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is hiring a Senior Research Data Scientist to join our Strategic Research team. This role sits at the intersection of rigorous research, complex empirical data work, and deep cross-functional engagement with our commercial and builder organizations. You will be the team's resident expert on the data assets, structures, and pipelines that underpin our research — operating flexibly across the boundaries of data engineering, data analysis, and applied science to ensure the team can move quickly and confidently from raw data to credible insight.</p><p style=\"min-height:1.5em\">You will partner with research scientists to explore complex, messy real-world healthcare data: building and maintaining the data infrastructure the team depends on, developing and stress-testing metrics, conducting causal and descriptive analyses, and interrogating the assumptions embedded in our evaluation frameworks.  You will work at startup pace with research rigor, with a mandate to go beyond off-the-shelf metrics and analyses to ensure that our evaluations capture what truly matters to clinicians and patients — not just what is easiest to measure.</p><p style=\"min-height:1.5em\">Equally important, you will translate complex analyses into clear, compelling narratives grounded in data, so that research insights inform product decisions, guide strategy, and help establish rigorous evidence for the real-world impact of ambient AI in healthcare.</p><p style=\"min-height:1.5em\"><strong>About Strategic Research</strong>.  The Strategic Research team at Abridge has two primary functions: (i) designing and conducting rigorous research studies investigating the impact of ambient AI as an intervention in partnership with collaborating health systems; and (ii) conducting health care research that leverages Abridge data, and supporting external research efforts to do the same. In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our Science and Engineering teams on core model evaluation. The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><h3><strong>Evaluation, Measurement, and Empirical Analysis</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Conduct quantitative evaluations of Abridge models and products using data from real-world deployments, offline evaluations, and customer feedback</p></li><li><p style=\"min-height:1.5em\">Develop and validate metrics that reflect meaningful outcomes for providers and patients — including assessing construct validity, characterizing measurement error, and surfacing selection bias in observational signals like user ratings and feedback</p></li><li><p style=\"min-height:1.5em\">Design and execute analyses that address the team's core research questions: validating automated evaluation frameworks against human judgment, characterizing heterogeneity in adoption and usage trajectories, estimating causal effects of ambient AI on clinical and operational outcomes, and extracting structured characterizations of clinical practice from unstructured conversation data</p></li><li><p style=\"min-height:1.5em\">Build deep familiarity with existing metrics and evaluation frameworks used at Abridge and beyond, interrogating underlying assumptions and proposing alternatives where appropriate</p></li></ul><h3><strong>Data Infrastructure and Expertise</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and maintain deep expertise in Abridge's data assets — including production data, user feedback signals, and clinical conversation data — and serve as the team's authority on data provenance, structure, and limitations for research studies</p></li><li><p style=\"min-height:1.5em\">Build, extend, and maintain the data pipelines that support internal and external research efforts, working across raw data sources to produce clean, well-documented, research-ready datasets</p></li><li><p style=\"min-height:1.5em\">Collaborate with Data Engineering and platform teams to ensure that the data the research team needs is accessible, reliable, and well-understood</p></li></ul><h3><strong>Cross-Functional Research Collaboration and Communication</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Collaborate closely with product, engineering, science, and data teams to ensure evaluation and analysis are credible, decision-relevant, and grounded in a deep understanding of product development and integration</p></li><li><p style=\"min-height:1.5em\">Partner with commercial teams, and liaise with customers through relationships owned by our Partner Experience organization, to ensure measurement and evaluation reflect how products are used and experienced in real-world practice</p></li><li><p style=\"min-height:1.5em\">Translate complex analyses into clear, nuanced narratives grounded in data, tailoring communication to different audiences and contexts</p></li><li><p style=\"min-height:1.5em\">Produce technical analyses, reports, and presentations that inform product decisions, guide strategy, and contribute to a rigorous evidence base for the real-world impact of ambient AI in healthcare</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years using SQL and Python or R for data science, including experience building or working closely with data pipelines and data infrastructure</p></li><li><p style=\"min-height:1.5em\">3+ years of data science experience in academic or industry research settings where you contributed to research studies relying on complex data processing and analysis</p></li><li><p style=\"min-height:1.5em\">Comfort operating across the spectrum from data engineering to applied science — you can develop data pipelines and also conduct a rigorous evaluation study in collaboration with research scientists</p></li><li><p style=\"min-height:1.5em\">Experience with code-based data visualization tools (e.g., Seaborn, ggplot2)</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to conduct empirical evaluations using observational or experimental data, grounded in a rigorous quantitative or mixed-methods approach</p></li><li><p style=\"min-height:1.5em\">A problem-before-method mindset: you do not change the question to make it amenable to simple analysis, but instead push the methodological frontier to solve the real-world problems that matter to health systems, clinicians, and patients</p></li><li><p style=\"min-height:1.5em\">Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion</p></li><li><p style=\"min-height:1.5em\">A team player, comfortable assisting others across the organization in solving data problems and answering questions with data</p></li></ul><p style=\"min-height:1.5em\"><strong>Must be willing to work from our NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is hiring a Senior Research Data Scientist to join our Strategic Research team. This role sits at the intersection of rigorous research, complex empirical data work, and deep cross-functional engagement with our commercial and builder organizations. You will be the team's resident expert on the data assets, structures, and pipelines that underpin our research — operating flexibly across the boundaries of data engineering, data analysis, and applied science to ensure the team can move quickly and confidently from raw data to credible insight.\n\nYou will partner with research scientists to explore complex, messy real-world healthcare data: building and maintaining the data infrastructure the team depends on, developing and stress-testing metrics, conducting causal and descriptive analyses, and interrogating the assumptions embedded in our evaluation frameworks. You will work at startup pace with research rigor, with a mandate to go beyond off-the-shelf metrics and analyses to ensure that our evaluations capture what truly matters to clinicians and patients — not just what is easiest to measure.\n\nEqually important, you will translate complex analyses into clear, compelling narratives grounded in data, so that research insights inform product decisions, guide strategy, and help establish rigorous evidence for the real-world impact of ambient AI in healthcare.\n\nAbout Strategic Research. The Strategic Research team at Abridge has two primary functions: (i) designing and conducting rigorous research studies investigating the impact of ambient AI as an intervention in partnership with collaborating health systems; and (ii) conducting health care research that leverages Abridge data, and supporting external research efforts to do the same. In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our Science and Engineering teams on core model evaluation. The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value.\n\n\n\n\nWHAT YOU'LL DO\n\n\nEVALUATION, MEASUREMENT, AND EMPIRICAL ANALYSIS\n\n - Conduct quantitative evaluations of Abridge models and products using data from real-world deployments, offline evaluations, and customer feedback\n\n - Develop and validate metrics that reflect meaningful outcomes for providers and patients — including assessing construct validity, characterizing measurement error, and surfacing selection bias in observational signals like user ratings and feedback\n\n - Design and execute analyses that address the team's core research questions: validating automated evaluation frameworks against human judgment, characterizing heterogeneity in adoption and usage trajectories, estimating causal effects of ambient AI on clinical and operational outcomes, and extracting structured characterizations of clinical practice from unstructured conversation data\n\n - Build deep familiarity with existing metrics and evaluation frameworks used at Abridge and beyond, interrogating underlying assumptions and proposing alternatives where appropriate\n\n\nDATA INFRASTRUCTURE AND EXPERTISE\n\n - Develop and maintain deep expertise in Abridge's data assets — including production data, user feedback signals, and clinical conversation data — and serve as the team's authority on data provenance, structure, and limitations for research studies\n\n - Build, extend, and maintain the data pipelines that support internal and external research efforts, working across raw data sources to produce clean, well-documented, research-ready datasets\n\n - Collaborate with Data Engineering and platform teams to ensure that the data the research team needs is accessible, reliable, and well-understood\n\n\nCROSS-FUNCTIONAL RESEARCH COLLABORATION AND COMMUNICATION\n\n - Collaborate closely with product, engineering, science, and data teams to ensure evaluation and analysis are credible, decision-relevant, and grounded in a deep understanding of product development and integration\n\n - Partner with commercial teams, and liaise with customers through relationships owned by our Partner Experience organization, to ensure measurement and evaluation reflect how products are used and experienced in real-world practice\n\n - Translate complex analyses into clear, nuanced narratives grounded in data, tailoring communication to different audiences and contexts\n\n - Produce technical analyses, reports, and presentations that inform product decisions, guide strategy, and contribute to a rigorous evidence base for the real-world impact of ambient AI in healthcare\n\n\nWHAT YOU'LL BRING\n\n - 8+ years using SQL and Python or R for data science, including experience building or working closely with data pipelines and data infrastructure\n\n - 3+ years of data science experience in academic or industry research settings where you contributed to research studies relying on complex data processing and analysis\n\n - Comfort operating across the spectrum from data engineering to applied science — you can develop data pipelines and also conduct a rigorous evaluation study in collaboration with research scientists\n\n - Experience with code-based data visualization tools (e.g., Seaborn, ggplot2)\n\n - Demonstrated ability to conduct empirical evaluations using observational or experimental data, grounded in a rigorous quantitative or mixed-methods approach\n\n - A problem-before-method mindset: you do not change the question to make it amenable to simple analysis, but instead push the methodological frontier to solve the real-world problems that matter to health systems, clinicians, and patients\n\n - Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion\n\n - A team player, comfortable assisting others across the organization in solving data problems and answering questions with data\n\nMust be willing to work from our NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"991c2527-c2f9-41bb-a68f-282581b78794","title":"Product Lead, Revenue Cycle Management (New Bets)","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-03-03T20:39:55.541+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/991c2527-c2f9-41bb-a68f-282581b78794","applyUrl":"https://jobs.ashbyhq.com/abridge/991c2527-c2f9-41bb-a68f-282581b78794/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2>The Role</h2><p style=\"min-height:1.5em\">Abridge sits at the point of care and captures structured clinical data from every patient-clinician conversation in real-time: diagnoses, procedures, clinical history, treatment plans, and medical necessity narratives. This positions us uniquely to expand beyond clinical documentation into revenue cycle workflows where clinical data drives reimbursement.</p><p style=\"min-height:1.5em\">The current processes between payers and providers creates friction, administrative burden, delays in care, and worse experiences for patients and clinicians alike, and an “AI arms race” might only make it worse.</p><p style=\"min-height:1.5em\"><strong>We believe there’s a different path.</strong> We want build bridges between payers and providers—products that shift administrative work left to where the clinical decision happens, without turning clinicians into coders, to create fewer denials, faster reimbursement, reduced administrative costs, and better experiences for everyone involved.</p><p style=\"min-height:1.5em\">We need a strategic Product Manager who can define, ship, and scale 0→1 products that unlock this vision. You’ll build deep partnerships with health system revenue cycle leaders and payers (expanding on our already-announced collaborations with the ecosystem), identify the right workflows to solve first, and create products that deliver measurable value while fitting seamlessly into clinical and operational workflows.</p><p style=\"min-height:1.5em\">You will shape one of these new products from day-1, defining what we build and in what order, build cross-functional alignment on roadmap + success metrics, and help establish Abridge as a trusted partner in bridging the payer-provider divide.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Define product strategy and roadmap.</strong> Identify the workflows where Abridge’s clinical data creates defensible competitive advantage. Prioritize across different sets of opportunities based on buyer value, clinical workflow fit, and potential to build bridges between payers and providers rather than exacerbate adversarial dynamics.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate complex clinical and operational workflows.</strong> Design product experiences that shift administrative work left to the point of care without creating clinician burden or turning clinicians into coders. Balance real-time intervention opportunities with operational batch workflows. Ensure deep integration with EHR, billing systems, and payer platforms.</p></li><li><p style=\"min-height:1.5em\"><strong>Leverage domain expertise in healthcare and/or revenue cycle management,</strong> e.g. the end-to-end claims lifecycle, payer policies, prior authorization requirements, and how clinical documentation connects to reimbursement. Understand incentive structures, where friction exists between payers and providers, and where collaboration creates mutual value.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive enterprise partnerships with both providers and payers.</strong> Partner closely with Abridge’s commercial leadership and the clinical and revenue cycle leadership at payers and health systems to understand pain points + operational impact, and validate product direction. Translate complex, sometimes competing stakeholder needs into clear product requirements that create value for all parties.</p></li><li><p style=\"min-height:1.5em\"><strong>Ship 0→1 products that deliver measurable impact.</strong> Define and execute on MVP scope that proves value with design partners. Establish clear KPIs around administrative efficiency, time savings, reimbursement cycle time, and user experience. Build toward a defensible ROI story that demonstrates value for providers, payers, and patients.</p></li></ul><h2>What You Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience with expertise in B2B healthcare products, ideally in revenue cycle management, health IT, or adjacent domains.</p></li><li><p style=\"min-height:1.5em\">Commercial fluency. You've worked closely with sales, partnerships, or BD on early-stage deals</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. You're good at running discovery, forming hypotheses, and updating quickly when you're wrong.</p></li><li><p style=\"min-height:1.5em\">Strong cross-functional credibility. You can talk to ML scientists about model outputs, to lawyers about data use agreements, and to a pharma VP about their clinical development pipeline.</p></li><li><p style=\"min-height:1.5em\">Clear, direct communication. You write and speak well. You can take something complicated and make it simple without losing precision.</p></li></ul><h2>Bonus Points If…</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have built products at the intersection of clinical workflows and financial/administrative operations.</p></li><li><p style=\"min-height:1.5em\">You have expertise in revenue cycle management and direct experience shipping revenue cycle, billing, coding, or prior authorization products.</p></li><li><p style=\"min-height:1.5em\">You understand payer policies, medical necessity criteria, and prior authorization workflows.</p></li><li><p style=\"min-height:1.5em\">You have experience with Epic, Cerner, or other EHR billing and revenue cycle modules.</p></li><li><p style=\"min-height:1.5em\">You have managed design partner relationships or early-stage enterprise pilots in healthcare.</p></li><li><p style=\"min-height:1.5em\">You have experience building collaborative solutions that create value for multiple stakeholders with competing interests.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge sits at the point of care and captures structured clinical data from every patient-clinician conversation in real-time: diagnoses, procedures, clinical history, treatment plans, and medical necessity narratives. This positions us uniquely to expand beyond clinical documentation into revenue cycle workflows where clinical data drives reimbursement.\n\nThe current processes between payers and providers creates friction, administrative burden, delays in care, and worse experiences for patients and clinicians alike, and an “AI arms race” might only make it worse.\n\nWe believe there’s a different path. We want build bridges between payers and providers—products that shift administrative work left to where the clinical decision happens, without turning clinicians into coders, to create fewer denials, faster reimbursement, reduced administrative costs, and better experiences for everyone involved.\n\nWe need a strategic Product Manager who can define, ship, and scale 0→1 products that unlock this vision. You’ll build deep partnerships with health system revenue cycle leaders and payers (expanding on our already-announced collaborations with the ecosystem), identify the right workflows to solve first, and create products that deliver measurable value while fitting seamlessly into clinical and operational workflows.\n\nYou will shape one of these new products from day-1, defining what we build and in what order, build cross-functional alignment on roadmap + success metrics, and help establish Abridge as a trusted partner in bridging the payer-provider divide.\n\n\n\n\nWHAT YOU’LL DO\n\n - Define product strategy and roadmap. Identify the workflows where Abridge’s clinical data creates defensible competitive advantage. Prioritize across different sets of opportunities based on buyer value, clinical workflow fit, and potential to build bridges between payers and providers rather than exacerbate adversarial dynamics.\n\n - Navigate complex clinical and operational workflows. Design product experiences that shift administrative work left to the point of care without creating clinician burden or turning clinicians into coders. Balance real-time intervention opportunities with operational batch workflows. Ensure deep integration with EHR, billing systems, and payer platforms.\n\n - Leverage domain expertise in healthcare and/or revenue cycle management, e.g. the end-to-end claims lifecycle, payer policies, prior authorization requirements, and how clinical documentation connects to reimbursement. Understand incentive structures, where friction exists between payers and providers, and where collaboration creates mutual value.\n\n - Drive enterprise partnerships with both providers and payers. Partner closely with Abridge’s commercial leadership and the clinical and revenue cycle leadership at payers and health systems to understand pain points + operational impact, and validate product direction. Translate complex, sometimes competing stakeholder needs into clear product requirements that create value for all parties.\n\n - Ship 0→1 products that deliver measurable impact. Define and execute on MVP scope that proves value with design partners. Establish clear KPIs around administrative efficiency, time savings, reimbursement cycle time, and user experience. Build toward a defensible ROI story that demonstrates value for providers, payers, and patients.\n\n\nWHAT YOU BRING\n\n - 5+ years of product management experience with expertise in B2B healthcare products, ideally in revenue cycle management, health IT, or adjacent domains.\n\n - Commercial fluency. You've worked closely with sales, partnerships, or BD on early-stage deals\n\n - Comfort with ambiguity. You're good at running discovery, forming hypotheses, and updating quickly when you're wrong.\n\n - Strong cross-functional credibility. You can talk to ML scientists about model outputs, to lawyers about data use agreements, and to a pharma VP about their clinical development pipeline.\n\n - Clear, direct communication. You write and speak well. You can take something complicated and make it simple without losing precision.\n\n\nBONUS POINTS IF…\n\n - You have built products at the intersection of clinical workflows and financial/administrative operations.\n\n - You have expertise in revenue cycle management and direct experience shipping revenue cycle, billing, coding, or prior authorization products.\n\n - You understand payer policies, medical necessity criteria, and prior authorization workflows.\n\n - You have experience with Epic, Cerner, or other EHR billing and revenue cycle modules.\n\n - You have managed design partner relationships or early-stage enterprise pilots in healthcare.\n\n - You have experience building collaborative solutions that create value for multiple stakeholders with competing interests.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"03a3231f-8361-405e-87a6-192d710ca912","title":"Research Scientist (Measurement and Evaluation)","department":"Builder","team":"Strategic Research","employmentType":"FullTime","location":"NYC Office","secondaryLocations":[],"publishedAt":"2026-03-03T21:19:40.269+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/03a3231f-8361-405e-87a6-192d710ca912","applyUrl":"https://jobs.ashbyhq.com/abridge/03a3231f-8361-405e-87a6-192d710ca912/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is hiring Research Scientists to join our Strategic Research team to rigorously evaluate and advance the real-world impact of ambient AI on patient outcomes, care quality, and provider experience. In this role, you will design and lead empirical studies of Abridge models and products in partnership with health systems, leveraging large-scale clinical conversation data to generate new insights about care delivery, documentation quality, clinical decision-making, and downstream patient outcomes. You will operationalize complex constructs—such as quality of care, safety, cognitive burden, and return on investment—using principled measurement frameworks and rigorous experimental or quasi-experimental methods.  Working closely with our science and product teams, you will also develop evaluation frameworks that inform model development and product strategy.  Your work will contribute to broader scientific understanding of how AI systems affect patients and providers in the real world. This role sits at the intersection of methodological innovation and practical impact, applying serious measurement science to systems that directly shape patient care.</p><p style=\"min-height:1.5em\"><strong>About Strategic Research</strong>: The Strategic Research team at Abridge has two primary functions: (i) designing and conducting rigorous research studies investigating the impact of ambient <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://pubmed.ncbi.nlm.nih.gov/39775871/\"><u>AI as an intervention</u></a> in partnership with collaborating health systems; and (ii) supporting external research efforts that leverage Abridge data.  In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our science and engineering teams on core model evaluation.  The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value.</p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and conduct evaluations of Abridge models and products</p></li><li><p style=\"min-height:1.5em\">Engage with external researchers and other stakeholders on designing and conducting research on ambient AI and research that leverages Abridge data</p></li><li><p style=\"min-height:1.5em\">Develop a strong user-centric and patient-centric mindset, grounding the research in empathy for the real world experience of providers and patients</p></li><li><p style=\"min-height:1.5em\">Collaborate across our cross-functional product teams to ensure the research is deeply informed by current practices and our product roadmap</p></li><li><p style=\"min-height:1.5em\">Write technical reports and give presentations to internal and external stakeholders</p></li><li><p style=\"min-height:1.5em\">Actively contribute to the wider research community by publishing original research in leading peer-reviewed publication venues</p></li><li><p style=\"min-height:1.5em\">Mentor research interns</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">PhD in statistics, biostatistics, computer science, economics, information systems, clinical informatics, or a related field.</p></li><li><p style=\"min-height:1.5em\">Expertise in rigorous quantitative or mixed-methods approaches for conducting evaluations using observational and experimental data.</p></li><li><p style=\"min-height:1.5em\">Strong research track record in evaluation and measurement, as evidenced by high-impact publications at peer-reviewed journals or conferences.</p></li><li><p style=\"min-height:1.5em\">A problem-before-method mindset.  You do not change the question to make it amenable to simple analysis, but instead push the methodological frontier to solve the real world problems that matter to health systems, providers, and patients.</p></li><li><p style=\"min-height:1.5em\">A curious, adaptable, and proactive mindset, with a desire to learn and grow as a researcher in a fast-paced startup environment.</p></li><li><p style=\"min-height:1.5em\">Passion for and understanding of Abridge’s mission.</p></li></ul><h2><strong>Must be willing to work from our New York City office at least 3x per week.</strong></h2><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City.</p><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is hiring Research Scientists to join our Strategic Research team to rigorously evaluate and advance the real-world impact of ambient AI on patient outcomes, care quality, and provider experience. In this role, you will design and lead empirical studies of Abridge models and products in partnership with health systems, leveraging large-scale clinical conversation data to generate new insights about care delivery, documentation quality, clinical decision-making, and downstream patient outcomes. You will operationalize complex constructs—such as quality of care, safety, cognitive burden, and return on investment—using principled measurement frameworks and rigorous experimental or quasi-experimental methods. Working closely with our science and product teams, you will also develop evaluation frameworks that inform model development and product strategy. Your work will contribute to broader scientific understanding of how AI systems affect patients and providers in the real world. This role sits at the intersection of methodological innovation and practical impact, applying serious measurement science to systems that directly shape patient care.\n\nAbout Strategic Research: The Strategic Research team at Abridge has two primary functions: (i) designing and conducting rigorous research studies investigating the impact of ambient AI as an intervention https://pubmed.ncbi.nlm.nih.gov/39775871/ in partnership with collaborating health systems; and (ii) supporting external research efforts that leverage Abridge data. In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our science and engineering teams on core model evaluation. The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value.\n\n\nWHAT YOU’LL DO\n\n - Design and conduct evaluations of Abridge models and products\n\n - Engage with external researchers and other stakeholders on designing and conducting research on ambient AI and research that leverages Abridge data\n\n - Develop a strong user-centric and patient-centric mindset, grounding the research in empathy for the real world experience of providers and patients\n\n - Collaborate across our cross-functional product teams to ensure the research is deeply informed by current practices and our product roadmap\n\n - Write technical reports and give presentations to internal and external stakeholders\n\n - Actively contribute to the wider research community by publishing original research in leading peer-reviewed publication venues\n\n - Mentor research interns\n\n\nWHAT YOU’LL BRING\n\n - PhD in statistics, biostatistics, computer science, economics, information systems, clinical informatics, or a related field.\n\n - Expertise in rigorous quantitative or mixed-methods approaches for conducting evaluations using observational and experimental data.\n\n - Strong research track record in evaluation and measurement, as evidenced by high-impact publications at peer-reviewed journals or conferences.\n\n - A problem-before-method mindset. You do not change the question to make it amenable to simple analysis, but instead push the methodological frontier to solve the real world problems that matter to health systems, providers, and patients.\n\n - A curious, adaptable, and proactive mindset, with a desire to learn and grow as a researcher in a fast-paced startup environment.\n\n - Passion for and understanding of Abridge’s mission.\n\n\nMUST BE WILLING TO WORK FROM OUR NEW YORK CITY OFFICE AT LEAST 3X PER WEEK.\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City.\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7bdbfaa8-1f66-48a6-8a98-907a9bea4305","title":"Director, Life Sciences Strategy & Development","department":"Operations","team":"Finance and Strategy","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-06-04T22:55:01.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7bdbfaa8-1f66-48a6-8a98-907a9bea4305","applyUrl":"https://jobs.ashbyhq.com/abridge/7bdbfaa8-1f66-48a6-8a98-907a9bea4305/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"><strong>The Role</strong><br /><br />This is a zero-to-one role. You’ll be the first strategy and development lead for our life sciences business, responsible for figuring out which use cases are worth pursuing, what value the products will drive, and how to structure the first deals. You’ll work directly with Abridge’s product, strategy, clinical, and commercial teams. The right person has done life sciences business development and partnerships before – they’ve sat across the table from pharma executives, structured complex deals, and shaped what their company built based on what the market actually wanted.</p><p style=\"min-height:1.5em\"><strong>What You’ll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Shape the life sciences strategy. Identify the highest-value use cases, prioritize them, and shape what Abridge brings to market first.</p></li><li><p style=\"min-height:1.5em\">Gather market intelligence from life sciences prospects, existing health system customers, and industry trends to inform product priorities.</p></li><li><p style=\"min-height:1.5em\">Lead discovery with pharma partners. Sit with executives across commercial, medical affairs, R&amp;D, and market access. Understand their workflows, data needs, buying processes, and willingness to pay.</p></li><li><p style=\"min-height:1.5em\">Build and manage the partner pipeline, cultivating relationships and target accounts across pharma. Leverage Abridge’s scale and network to open doors.</p></li><li><p style=\"min-height:1.5em\">Own deals from first conversation to signed contract. Negotiate NDAs, MSAs, SOWs, and data use agreements. Structure pilots with clear scope and success criteria.</p></li><li><p style=\"min-height:1.5em\">Navigate data, compliance, and trust constraints. Work with legal, clinical, and product to understand what we can sell, under what conditions, and how to structure agreements that protect clinician trust.</p></li><li><p style=\"min-height:1.5em\">Execute 0-to-1 product launches with customers, collaborating internally and externally to ensure ease of launch.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years in life sciences BD, partnerships, or strategy, with meaningful time spent at a pharma, biotech, or health tech / data company. You’ve been in rooms with pharma executives and you know how those conversations work.</p></li><li><p style=\"min-height:1.5em\">0-to-1 experience. You’ve shaped something that wasn’t fully defined yet, and helped define it through customer discovery.</p></li><li><p style=\"min-height:1.5em\">Deal track record. You can walk through the mechanics of complex deals you’ve personally owned – stakeholders, key terms, inflection points. You’ve negotiated NDAs, MSAs, and SOWs yourself.</p></li><li><p style=\"min-height:1.5em\">Pharma fluency. You can seamlessly map a pharma buying process across commercial, medical affairs, R&amp;D, market access.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. You’re good at running discovery, forming hypotheses, and updating quickly when you’re wrong.</p></li><li><p style=\"min-height:1.5em\">Strong collaborator. You share what you learn, surface problems early, and don’t run ahead of the group.</p></li><li><p style=\"min-height:1.5em\">Clear, direct communication. You write and speak well. You can take something complicated and make it simple without losing precision.</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus Points</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with real-world data, clinical data platforms, or health data partnerships (e.g., Flatiron, Tempus, IQVIA, Symphony).</p></li><li><p style=\"min-height:1.5em\">Relationships with pharma digital health, medical affairs, or commercial innovation leaders.</p></li><li><p style=\"min-height:1.5em\">Familiarity with ambient AI, clinical documentation, or point-of-care data.</p></li><li><p style=\"min-height:1.5em\">Prior work building new business lines at growth-stage healthcare technology companies.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\nThe Role\n\nThis is a zero-to-one role. You’ll be the first strategy and development lead for our life sciences business, responsible for figuring out which use cases are worth pursuing, what value the products will drive, and how to structure the first deals. You’ll work directly with Abridge’s product, strategy, clinical, and commercial teams. The right person has done life sciences business development and partnerships before – they’ve sat across the table from pharma executives, structured complex deals, and shaped what their company built based on what the market actually wanted.\n\nWhat You’ll Do\n\n - Shape the life sciences strategy. Identify the highest-value use cases, prioritize them, and shape what Abridge brings to market first.\n\n - Gather market intelligence from life sciences prospects, existing health system customers, and industry trends to inform product priorities.\n\n - Lead discovery with pharma partners. Sit with executives across commercial, medical affairs, R&D, and market access. Understand their workflows, data needs, buying processes, and willingness to pay.\n\n - Build and manage the partner pipeline, cultivating relationships and target accounts across pharma. Leverage Abridge’s scale and network to open doors.\n\n - Own deals from first conversation to signed contract. Negotiate NDAs, MSAs, SOWs, and data use agreements. Structure pilots with clear scope and success criteria.\n\n - Navigate data, compliance, and trust constraints. Work with legal, clinical, and product to understand what we can sell, under what conditions, and how to structure agreements that protect clinician trust.\n\n - Execute 0-to-1 product launches with customers, collaborating internally and externally to ensure ease of launch.\n\nWhat You Bring\n\n - 7+ years in life sciences BD, partnerships, or strategy, with meaningful time spent at a pharma, biotech, or health tech / data company. You’ve been in rooms with pharma executives and you know how those conversations work.\n\n - 0-to-1 experience. You’ve shaped something that wasn’t fully defined yet, and helped define it through customer discovery.\n\n - Deal track record. You can walk through the mechanics of complex deals you’ve personally owned – stakeholders, key terms, inflection points. You’ve negotiated NDAs, MSAs, and SOWs yourself.\n\n - Pharma fluency. You can seamlessly map a pharma buying process across commercial, medical affairs, R&D, market access.\n\n - Comfort with ambiguity. You’re good at running discovery, forming hypotheses, and updating quickly when you’re wrong.\n\n - Strong collaborator. You share what you learn, surface problems early, and don’t run ahead of the group.\n\n - Clear, direct communication. You write and speak well. You can take something complicated and make it simple without losing precision.\n\nBonus Points\n\n - Experience with real-world data, clinical data platforms, or health data partnerships (e.g., Flatiron, Tempus, IQVIA, Symphony).\n\n - Relationships with pharma digital health, medical affairs, or commercial innovation leaders.\n\n - Familiarity with ambient AI, clinical documentation, or point-of-care data.\n\n - Prior work building new business lines at growth-stage healthcare technology companies.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"800ca14f-0ba9-4841-be65-f4435992b893","title":"Senior Manager, Enterprise Security","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-29T17:40:26.425+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/800ca14f-0ba9-4841-be65-f4435992b893","applyUrl":"https://jobs.ashbyhq.com/abridge/800ca14f-0ba9-4841-be65-f4435992b893/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated <strong>Senior Manager, Enterprise Security</strong> to join our team as one of the first leaders on the Abridge Security team. In this role, you'll own the strategy, roadmap, and execution of enterprise security across the organization—securing the identities, endpoints, SaaS applications, and corporate infrastructure that our employees rely on every day.</p><p style=\"min-height:1.5em\">You'll build and lead a high-performing team while partnering closely with IT, Legal, Compliance, and People teams to deliver security that scales alongside rapid growth. This position requires deep expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder's mindset and excellent communication skills to influence security culture across the organization.</p><p style=\"min-height:1.5em\">This is a <strong>greenfield opportunity</strong> to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.</p><p style=\"min-height:1.5em\"><strong>This is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.</strong></p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own Enterprise Security Strategy:</strong> Define and drive the vision, roadmap, and execution of Abridge's enterprise security program—spanning identity, endpoint, SaaS, email, and corporate network security—ensuring capabilities scale with the organization</p></li><li><p style=\"min-height:1.5em\"><strong>Build and Lead the Team:</strong> Recruit, mentor, and develop a team of enterprise security engineers, setting the technical bar from day one and establishing engineering best practices that attract top talent</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Identity and Access Management:</strong> Design, implement, and operate IAM and Zero Trust access controls, including SSO, MFA, authentication protocols, access lifecycle management, and identity governance across cloud and SaaS environments</p></li><li><p style=\"min-height:1.5em\"><strong>Secure the Endpoint Fleet:</strong> Own the strategy and tooling for endpoint detection and response (EDR), device management (MDM), and endpoint compliance, ensuring every device connecting to Abridge systems meets security standards</p></li><li><p style=\"min-height:1.5em\"><strong>Drive SaaS and Third-Party Security:</strong> Establish and operate programs for SaaS security posture management, shadow IT discovery, vendor security assessments, and third-party risk management to maintain control as the SaaS footprint grows</p></li><li><p style=\"min-height:1.5em\"><strong>Automate and Scale:</strong> Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems</p></li><li><p style=\"min-height:1.5em\"><strong>Partner Cross-Functionally:</strong> Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don't slow down the organization</p></li><li><p style=\"min-height:1.5em\"><strong>Lead Enterprise AI Security:</strong> Define and execute Abridge's strategy for securing corporate AI adoption end-to-end—from establishing governance frameworks and sanctioned tool inventories, to implementing technical controls around data loss prevention, prompt injection risks, and third-party AI vendor assessments—ensuring employees can leverage AI safely and at speed</p></li><li><p style=\"min-height:1.5em\"><strong>Define Build vs. Buy:</strong> Evaluate and select enterprise security tooling, making pragmatic build-vs-buy decisions that maximize coverage while minimizing complexity</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Depth of Experience:</strong> 8+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with at least 5+ years in a management capacity</p></li><li><p style=\"min-height:1.5em\"><strong>Identity and Access Expertise:</strong> Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust security architectures in modern enterprise environments</p></li><li><p style=\"min-height:1.5em\"><strong>Endpoint Security Proficiency:</strong> Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud and SaaS Fluency:</strong> Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Mindset:</strong> Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Leadership:</strong> Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using</p></li><li><p style=\"min-height:1.5em\"><strong>Communication and Executive Presence:</strong> Exceptional communicator who can translate complex security risks into clear business terms for audiences from engineers to executive leadership</p></li><li><p style=\"min-height:1.5em\"><strong>Pragmatic Execution:</strong> You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup</p></li><li><p style=\"min-height:1.5em\">You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST</p></li><li><p style=\"min-height:1.5em\">You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness</p></li><li><p style=\"min-height:1.5em\">You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate</p></li><li><p style=\"min-height:1.5em\">You participate in the security community via talks, papers, blogs, or open-source contributions</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated Senior Manager, Enterprise Security to join our team as one of the first leaders on the Abridge Security team. In this role, you'll own the strategy, roadmap, and execution of enterprise security across the organization—securing the identities, endpoints, SaaS applications, and corporate infrastructure that our employees rely on every day.\n\nYou'll build and lead a high-performing team while partnering closely with IT, Legal, Compliance, and People teams to deliver security that scales alongside rapid growth. This position requires deep expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder's mindset and excellent communication skills to influence security culture across the organization.\n\nThis is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.\n\nThis is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own Enterprise Security Strategy: Define and drive the vision, roadmap, and execution of Abridge's enterprise security program—spanning identity, endpoint, SaaS, email, and corporate network security—ensuring capabilities scale with the organization\n\n - Build and Lead the Team: Recruit, mentor, and develop a team of enterprise security engineers, setting the technical bar from day one and establishing engineering best practices that attract top talent\n\n - Architect Identity and Access Management: Design, implement, and operate IAM and Zero Trust access controls, including SSO, MFA, authentication protocols, access lifecycle management, and identity governance across cloud and SaaS environments\n\n - Secure the Endpoint Fleet: Own the strategy and tooling for endpoint detection and response (EDR), device management (MDM), and endpoint compliance, ensuring every device connecting to Abridge systems meets security standards\n\n - Drive SaaS and Third-Party Security: Establish and operate programs for SaaS security posture management, shadow IT discovery, vendor security assessments, and third-party risk management to maintain control as the SaaS footprint grows\n\n - Automate and Scale: Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems\n\n - Partner Cross-Functionally: Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don't slow down the organization\n\n - Lead Enterprise AI Security: Define and execute Abridge's strategy for securing corporate AI adoption end-to-end—from establishing governance frameworks and sanctioned tool inventories, to implementing technical controls around data loss prevention, prompt injection risks, and third-party AI vendor assessments—ensuring employees can leverage AI safely and at speed\n\n - Define Build vs. Buy: Evaluate and select enterprise security tooling, making pragmatic build-vs-buy decisions that maximize coverage while minimizing complexity\n\n\nWHAT YOU’LL BRING\n\n - Depth of Experience: 8+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with at least 5+ years in a management capacity\n\n - Identity and Access Expertise: Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust security architectures in modern enterprise environments\n\n - Endpoint Security Proficiency: Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux\n\n - Cloud and SaaS Fluency: Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk\n\n - Engineering Mindset: Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus\n\n - Cross-Functional Leadership: Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using\n\n - Communication and Executive Presence: Exceptional communicator who can translate complex security risks into clear business terms for audiences from engineers to executive leadership\n\n - Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture\n\n\nBONUS POINTS IF…\n\n - You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup\n\n - You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST\n\n - You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness\n\n - You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate\n\n - You participate in the security community via talks, papers, blogs, or open-source contributions\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"6ab9f912-83ce-40cc-b70c-67dfb4445c66","title":"Implementation Director - Nursing","department":"Commercial","team":"Implementation - Nursing","employmentType":"FullTime","location":"Remote - Tier 1","secondaryLocations":[{"location":"Remote - Tier 3","address":{"postalAddress":{}}},{"location":"United States - Remote","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote - Tier 2","address":{"postalAddress":{}}}],"publishedAt":"2026-04-10T21:11:41.975+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/6ab9f912-83ce-40cc-b70c-67dfb4445c66","applyUrl":"https://jobs.ashbyhq.com/abridge/6ab9f912-83ce-40cc-b70c-67dfb4445c66/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an Implementation Director - Nursing at Abridge, you will play a critical role in ensuring the successful deployment and implementation of the Abridge Nursing product with our customers. You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with internal and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our users. </p><p style=\"min-height:1.5em\">Ideally, you thrive in a startup environment, specifically with a culture that’s built on seeing obstacles as opportunities, having a bias toward execution, being a little nerdy and perpetually curious, and helping teammates succeed.</p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships.</p></li><li><p style=\"min-height:1.5em\">Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.</p></li><li><p style=\"min-height:1.5em\">Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.</p></li><li><p style=\"min-height:1.5em\">Identify and manage project risks and issues, and develop contingency plans as needed.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner.</p></li><li><p style=\"min-height:1.5em\">Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment.</p></li><li><p style=\"min-height:1.5em\">Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a track record of driving successful healthcare technology implementation projects from initiation to completion.</p></li><li><p style=\"min-height:1.5em\">Excel at communication and can synthesize information in a concise way.</p></li><li><p style=\"min-height:1.5em\">Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality.</p></li><li><p style=\"min-height:1.5em\">Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation.</p></li><li><p style=\"min-height:1.5em\">Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership. </p></li><li><p style=\"min-height:1.5em\">Have the ability to smell smoke and escalate early, with proposed solutions.</p></li><li><p style=\"min-height:1.5em\">Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.</p></li><li><p style=\"min-height:1.5em\">Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.</p></li><li><p style=\"min-height:1.5em\">Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.) </p></li></ul><h2><strong>Bonus points if...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with systems requiring strict adherence to privacy and security protocols.</p></li><li><p style=\"min-height:1.5em\">Knowledge of tiered support organizations and escalation protocols.</p></li><li><p style=\"min-height:1.5em\">Epic ClinDoc experience</p></li></ul><p style=\"min-height:1.5em\"><em><strong>***This position will require up to 40% travel***</strong></em></p><p style=\"min-height:1.5em\"><em><strong>***This position must be based in the Central or Mountain Time Zone***</strong></em></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs an Implementation Director - Nursing at Abridge, you will play a critical role in ensuring the successful deployment and implementation of the Abridge Nursing product with our customers. You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with internal and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our users.\n\nIdeally, you thrive in a startup environment, specifically with a culture that’s built on seeing obstacles as opportunities, having a bias toward execution, being a little nerdy and perpetually curious, and helping teammates succeed.\n\n\nWHAT YOU'LL DO\n\n - Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships.\n\n - Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.\n\n - Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.\n\n - Identify and manage project risks and issues, and develop contingency plans as needed.\n\n - Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner.\n\n - Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals.\n\n - Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment.\n\n - Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.\n\n\nWHAT YOU'LL BRING\n\n - Have a track record of driving successful healthcare technology implementation projects from initiation to completion.\n\n - Excel at communication and can synthesize information in a concise way.\n\n - Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality.\n\n - Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation.\n\n - Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership.\n\n - Have the ability to smell smoke and escalate early, with proposed solutions.\n\n - Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.\n\n - Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.\n\n - Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.)\n\n\nBONUS POINTS IF...\n\n - Familiarity with systems requiring strict adherence to privacy and security protocols.\n\n - Knowledge of tiered support organizations and escalation protocols.\n\n - Epic ClinDoc experience\n\n***This position will require up to 40% travel***\n\n***This position must be based in the Central or Mountain Time Zone***\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"584738e0-6a87-4c63-b12f-b31239cd00ea","title":"Enterprise Development Associate — Key Accounts","department":"Commercial","team":"Sales - Commercial","employmentType":"FullTime","location":"Remote - Tier 3","secondaryLocations":[],"publishedAt":"2026-04-03T20:22:17.346+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/abridge/584738e0-6a87-4c63-b12f-b31239cd00ea","applyUrl":"https://jobs.ashbyhq.com/abridge/584738e0-6a87-4c63-b12f-b31239cd00ea/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\"><br />Abridge is seeking an Enterprise Development Associate – Key Accounts to help generate new business within Key Accounts by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. The Enterprise Development Associate – Key Accounts’s primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. This role will develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Sales Directors.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.</p></li><li><p style=\"min-height:1.5em\">Conduct initial qualification calls and meetings with potential customers to understand their needs and how our solution may benefit them.</p></li><li><p style=\"min-height:1.5em\">Develop email campaigns, and use other social mediums, such as LinkedIn, to educate the value of our solution to prospects.</p></li><li><p style=\"min-height:1.5em\">Research target leads and personas and create an analysis of the prospect before handing them off to Sales Directors.</p></li><li><p style=\"min-height:1.5em\">Refine your sales skills, and quickly learn about our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions.</p></li><li><p style=\"min-height:1.5em\">Maintain detailed and updated documentation and lead management activity using Salesforce and other tools.</p></li><li><p style=\"min-height:1.5em\">Consistently achieve qualified opportunity quotas, lead conversion goals and key performance indicators (KPIs).</p></li></ul><h2><strong>Who You Are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have a passion for the healthcare sector and understand the unique challenges it faces.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You are a self-starter, motivated to reach and exceed your goals.</p></li><li><p style=\"min-height:1.5em\">You have great communication skills and can relate to individuals at all levels within an organization.</p></li><li><p style=\"min-height:1.5em\">You're not afraid to take risks and think outside the box to come up with new strategies for reaching potential clients and engaging with potential clients.</p></li><li><p style=\"min-height:1.5em\">You are a team player and can collaborate effectively with a diverse range of stakeholders.</p></li><li><p style=\"min-height:1.5em\">You have a keen interest in technology, specifically Healthcare Technology and AI, and can quickly learn and articulate the benefits of new solutions</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You'll Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in communications, business, marketing or related degree field</p></li><li><p style=\"min-height:1.5em\">1-2 years of experience working in healthcare and/or health-tech</p></li><li><p style=\"min-height:1.5em\">3-5 years of experience in business development or full-cycle sales in a fast-paced start-up environment</p></li><li><p style=\"min-height:1.5em\">Experience using Hubspot, Salesforce, Definitive Healthcare, and Google Workspace</p></li><li><p style=\"min-height:1.5em\">Polished and engaging communication skills, both written and verbal</p></li><li><p style=\"min-height:1.5em\">Strong problem solving skills with the ability to overcome objections and think on your feet</p></li><li><p style=\"min-height:1.5em\">Strong planning and organizational skills, familiarity with data analysis</p></li><li><p style=\"min-height:1.5em\">Flexible and adaptable with an ability to receive and learn from feedback</p></li><li><p style=\"min-height:1.5em\">Strong grit to stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment</p></li><li><p style=\"min-height:1.5em\">Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research</p></li><li><p style=\"min-height:1.5em\">Collaborative and team-oriented mindset</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\n\nAbridge is seeking an Enterprise Development Associate – Key Accounts to help generate new business within Key Accounts by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. The Enterprise Development Associate – Key Accounts’s primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. This role will develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Sales Directors.\n\n\n\n\nWHAT YOU'LL DO\n\n - Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.\n\n - Conduct initial qualification calls and meetings with potential customers to understand their needs and how our solution may benefit them.\n\n - Develop email campaigns, and use other social mediums, such as LinkedIn, to educate the value of our solution to prospects.\n\n - Research target leads and personas and create an analysis of the prospect before handing them off to Sales Directors.\n\n - Refine your sales skills, and quickly learn about our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions.\n\n - Maintain detailed and updated documentation and lead management activity using Salesforce and other tools.\n\n - Consistently achieve qualified opportunity quotas, lead conversion goals and key performance indicators (KPIs).\n\n\nWHO YOU ARE\n\n - You have a passion for the healthcare sector and understand the unique challenges it faces.\n\n - You are a self-starter, motivated to reach and exceed your goals.\n\n - You have great communication skills and can relate to individuals at all levels within an organization.\n\n - You're not afraid to take risks and think outside the box to come up with new strategies for reaching potential clients and engaging with potential clients.\n\n - You are a team player and can collaborate effectively with a diverse range of stakeholders.\n\n - You have a keen interest in technology, specifically Healthcare Technology and AI, and can quickly learn and articulate the benefits of new solutions\n\n\n\nWhat You'll Bring\n\n - Bachelor's degree in communications, business, marketing or related degree field\n\n - 1-2 years of experience working in healthcare and/or health-tech\n\n - 3-5 years of experience in business development or full-cycle sales in a fast-paced start-up environment\n\n - Experience using Hubspot, Salesforce, Definitive Healthcare, and Google Workspace\n\n - Polished and engaging communication skills, both written and verbal\n\n - Strong problem solving skills with the ability to overcome objections and think on your feet\n\n - Strong planning and organizational skills, familiarity with data analysis\n\n - Flexible and adaptable with an ability to receive and learn from feedback\n\n - Strong grit to stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment\n\n - Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research\n\n - Collaborative and team-oriented mindset\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"bcf3593b-7439-4b2a-9c54-2958886c3c98","title":"Implementation Director - Nursing","department":"Commercial","team":"Implementation - Nursing","employmentType":"FullTime","location":"Remote - Tier 1","secondaryLocations":[{"location":"Remote - Tier 3","address":{"postalAddress":{}}},{"location":"Remote - Tier 2","address":{"postalAddress":{}}}],"publishedAt":"2026-04-09T16:03:47.290+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/bcf3593b-7439-4b2a-9c54-2958886c3c98","applyUrl":"https://jobs.ashbyhq.com/abridge/bcf3593b-7439-4b2a-9c54-2958886c3c98/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an Implementation Director - Nursing at Abridge, you will play a critical role in ensuring the successful deployment and implementation of the Abridge Nursing product with our customers. You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with internal and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our users. </p><p style=\"min-height:1.5em\">Ideally, you thrive in a startup environment, specifically with a culture that’s built on seeing obstacles as opportunities, having a bias toward execution, being a little nerdy and perpetually curious, and helping teammates succeed.</p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships.</p></li><li><p style=\"min-height:1.5em\">Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.</p></li><li><p style=\"min-height:1.5em\">Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.</p></li><li><p style=\"min-height:1.5em\">Identify and manage project risks and issues, and develop contingency plans as needed.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner.</p></li><li><p style=\"min-height:1.5em\">Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment.</p></li><li><p style=\"min-height:1.5em\">Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a track record of driving successful healthcare technology implementation projects from initiation to completion.</p></li><li><p style=\"min-height:1.5em\">Excel at communication and can synthesize information in a concise way.</p></li><li><p style=\"min-height:1.5em\">Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality.</p></li><li><p style=\"min-height:1.5em\">Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation.</p></li><li><p style=\"min-height:1.5em\">Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership. </p></li><li><p style=\"min-height:1.5em\">Have the ability to smell smoke and escalate early, with proposed solutions.</p></li><li><p style=\"min-height:1.5em\">Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.</p></li><li><p style=\"min-height:1.5em\">Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.</p></li><li><p style=\"min-height:1.5em\">Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.) </p></li></ul><h2><strong>Bonus points if...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with systems requiring strict adherence to privacy and security protocols.</p></li><li><p style=\"min-height:1.5em\">Knowledge of tiered support organizations and escalation protocols.</p></li><li><p style=\"min-height:1.5em\">Epic ClinDoc experience</p></li></ul><p style=\"min-height:1.5em\"><em><strong>***This position will require up to 40% travel***</strong></em></p><p style=\"min-height:1.5em\"><em><strong>***This position must be based in the Pacific Time Zone***</strong></em></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs an Implementation Director - Nursing at Abridge, you will play a critical role in ensuring the successful deployment and implementation of the Abridge Nursing product with our customers. You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with internal and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our users.\n\nIdeally, you thrive in a startup environment, specifically with a culture that’s built on seeing obstacles as opportunities, having a bias toward execution, being a little nerdy and perpetually curious, and helping teammates succeed.\n\n\nWHAT YOU'LL DO\n\n - Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships.\n\n - Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.\n\n - Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.\n\n - Identify and manage project risks and issues, and develop contingency plans as needed.\n\n - Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner.\n\n - Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals.\n\n - Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment.\n\n - Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.\n\n\nWHAT YOU'LL BRING\n\n - Have a track record of driving successful healthcare technology implementation projects from initiation to completion.\n\n - Excel at communication and can synthesize information in a concise way.\n\n - Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality.\n\n - Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation.\n\n - Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership.\n\n - Have the ability to smell smoke and escalate early, with proposed solutions.\n\n - Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.\n\n - Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.\n\n - Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.)\n\n\nBONUS POINTS IF...\n\n - Familiarity with systems requiring strict adherence to privacy and security protocols.\n\n - Knowledge of tiered support organizations and escalation protocols.\n\n - Epic ClinDoc experience\n\n***This position will require up to 40% travel***\n\n***This position must be based in the Pacific Time Zone***\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"3897d978-77c0-4132-ae33-1bf9356be630","title":"Senior Full Stack Engineer, Integrations Cerner","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-04-09T17:04:19.581+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/3897d978-77c0-4132-ae33-1bf9356be630","applyUrl":"https://jobs.ashbyhq.com/abridge/3897d978-77c0-4132-ae33-1bf9356be630/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.</p><p style=\"min-height:1.5em\"></p><h3><strong>What You’ll Do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Scale up our business by designing, building, and supporting our integrations and infrastructure</p></li><li><p style=\"min-height:1.5em\">Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security</p></li><li><p style=\"min-height:1.5em\">Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt</p></li><li><p style=\"min-height:1.5em\">Build deep user empathy and maintain a user-centric mindset</p></li><li><p style=\"min-height:1.5em\">Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div></li></ul><h3><strong>What You’ll Bring</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience launching business-critical integrations with large enterprises</p></li><li><p style=\"min-height:1.5em\">2+ years of Cerner Integration experience</p></li><li><p style=\"min-height:1.5em\">Experience with mPage Workflow components, Dynamic Documentation, and CCL</p></li><li><p style=\"min-height:1.5em\">Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS</p></li><li><p style=\"min-height:1.5em\">Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform</p></li><li><p style=\"min-height:1.5em\">Passionate about working in healthcare integrations</p></li><li><p style=\"min-height:1.5em\">Ability to act with autonomy &amp; self-direction while working well in a team environment</p></li><li><p style=\"min-height:1.5em\">Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li><li><p style=\"min-height:1.5em\">Comfortable with working across domains and languages with a curiosity to experiment &amp; learn new things</p></li><li><p style=\"min-height:1.5em\">Strong communication with internal and external stakeholders</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWe’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.\n\n\n\n\nWHAT YOU’LL DO\n\n - Scale up our business by designing, building, and supporting our integrations and infrastructure\n\n - Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.\n\n - Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.\n\n - Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security\n\n - Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt\n\n - Build deep user empathy and maintain a user-centric mindset\n\n - Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company\n   \n    \n\n\nWHAT YOU’LL BRING\n\n - 5+ years of experience launching business-critical integrations with large enterprises\n\n - 2+ years of Cerner Integration experience\n\n - Experience with mPage Workflow components, Dynamic Documentation, and CCL\n\n - Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS\n\n - Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform\n\n - Passionate about working in healthcare integrations\n\n - Ability to act with autonomy & self-direction while working well in a team environment\n\n - Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\n - Comfortable with working across domains and languages with a curiosity to experiment & learn new things\n\n - Strong communication with internal and external stakeholders\n   \n    \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"44814e98-7791-45c6-a474-f841d969fa08","title":"Senior Full Stack Engineer, Integrations Epic","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"California","secondaryLocations":[],"publishedAt":"2026-04-09T16:49:35.517+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/44814e98-7791-45c6-a474-f841d969fa08","applyUrl":"https://jobs.ashbyhq.com/abridge/44814e98-7791-45c6-a474-f841d969fa08/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.</p><h3><strong>What You’ll Do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Scale up our business by designing, building, and supporting our integrations and infrastructure</p></li><li><p style=\"min-height:1.5em\">Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security</p></li><li><p style=\"min-height:1.5em\">Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt</p></li><li><p style=\"min-height:1.5em\">Build deep user empathy and maintain a user-centric mindset</p></li><li><p style=\"min-height:1.5em\">Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company</p></li></ul><h3><strong>What You’ll Bring</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience launching business-critical integrations with large enterprises</p></li><li><p style=\"min-height:1.5em\">2+ years of Epic Integration experience launching embedded and external apps in Hyperspace/Haiku/Rover</p></li><li><p style=\"min-height:1.5em\">Experience with integrating via FHIR APIs and working with Smartlinks</p></li><li><p style=\"min-height:1.5em\">Experience working with REST APIs, OAuth2.0, mTLS</p></li><li><p style=\"min-height:1.5em\">Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform</p></li><li><p style=\"min-height:1.5em\">Passionate about working in healthcare integrations</p></li><li><p style=\"min-height:1.5em\">Ability to act with autonomy &amp; self-direction while working well in a team environment</p></li><li><p style=\"min-height:1.5em\">Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li><li><p style=\"min-height:1.5em\">Comfortable with working across domains and languages with a curiosity to experiment &amp; learn new things</p></li><li><p style=\"min-height:1.5em\">Strong communication with internal and external stakeholders</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWe’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.\n\n\nWHAT YOU’LL DO\n\n - Scale up our business by designing, building, and supporting our integrations and infrastructure\n\n - Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.\n\n - Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.\n\n - Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security\n\n - Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt\n\n - Build deep user empathy and maintain a user-centric mindset\n\n - Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of experience launching business-critical integrations with large enterprises\n\n - 2+ years of Epic Integration experience launching embedded and external apps in Hyperspace/Haiku/Rover\n\n - Experience with integrating via FHIR APIs and working with Smartlinks\n\n - Experience working with REST APIs, OAuth2.0, mTLS\n\n - Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform\n\n - Passionate about working in healthcare integrations\n\n - Ability to act with autonomy & self-direction while working well in a team environment\n\n - Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\n - Comfortable with working across domains and languages with a curiosity to experiment & learn new things\n\n - Strong communication with internal and external stakeholders\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"87e7978d-002c-4f8b-bab4-15f39e540731","title":"Head of Growth Marketing","department":"Commercial","team":"Marketing","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-04-17T21:18:47.915+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/87e7978d-002c-4f8b-bab4-15f39e540731","applyUrl":"https://jobs.ashbyhq.com/abridge/87e7978d-002c-4f8b-bab4-15f39e540731/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is building the intelligence layer for healthcare. We've grown fast, and we're hiring a Director of Growth Marketing to lead the engine that turns awareness into pipeline and pipeline into momentum.</p><p style=\"min-height:1.5em\">This is a high-ownership role at the intersection of paid, demand generation, social, and lifecycle marketing—reporting directly to the VP of Marketing. You'll inherit a strong team and a genuine category-defining opportunity. We want a player-coach with sharp strategic instincts, a brand mindset, and a bias for experimentation.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead a cross-functional growth team</strong> across paid, demand generation, email/CRM, and social. Set direction, develop talent, and hold the team accountable to outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the demand generation engine</strong> including paid advertising across Google Search, LinkedIn, and X, organic programs, account-based plays, and channel strategy across the full funnel. Partner with Sales and RevOps to align on pipeline targets and ensure tight feedback loops between marketing activity and revenue.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive email and lifecycle marketing</strong>, building the cadence to nurture prospects, re-engage interest, and support expansion in partnership with Customer Marketing.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate content and social as growth channels</strong>, not just for awareness, but as measurable pipeline contributors. Develop strategies rooted in SEO, AEO, ABM, distribution logic, and audience insight.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive web performance and content</strong> in deep partnership with the Creative lead, creating the strategy and execution behind what lives on our site: performance optimization, content architecture, and the experience that turns visitors into pipeline.</p></li><li><p style=\"min-height:1.5em\"><strong>Monitor attribution in partnership with Data/GTM Tech team</strong>, helping define how marketing tracks and learns from performance across channels. Bring rigor and transparency to what's driving results.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate across the marketing org</strong>, partnering closely with Product Marketing, Events &amp; Customer Marketing, Comms and Creative to ensure programs are well-resourced, on-brand, and timed right.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">12+ years of marketing experience, with at least 6 years in a growth or demand gen leadership role at a high-growth tech company, with a preference for AI company experience</p></li><li><p style=\"min-height:1.5em\">Proven ability to build and lead multi-disciplinary teams—you hire well, develop people, and drive results through others</p></li><li><p style=\"min-height:1.5em\">Strong B2B foundation paired with B2C instincts—you know how to reach and activate end users, not just economic buyers</p></li><li><p style=\"min-height:1.5em\">Data-driven mindset with a proven ability to define and accomplish KPIs quarter over quarter. Be able to convert commercially-centric KPIs to marketing-oriented leading/lagging indicators</p></li><li><p style=\"min-height:1.5em\">Experience aligning with Sales and RevOps on pipeline goals, ICP, and ABM or segment-based plays</p></li><li><p style=\"min-height:1.5em\">A growth mindset that doesn't stop at the funnel—you understand brand's role in demand creation and build programs that drive pipeline without eroding identity</p></li><li><p style=\"min-height:1.5em\">Comfort building internal tools and workflows with AI. You  see AI as a force multiplier for your team and actively find ways to use it to drive speed, quality, and efficiency</p></li><li><p style=\"min-height:1.5em\">Fluency working with a strong creative function—you brief well, give useful feedback, and treat creative as a strategic partner</p></li><li><p style=\"min-height:1.5em\">Low ego, high standards—direct, collaborative, and focused on outcomes over credit</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Background building content and social programs that punch above their weight—turning a small team into a meaningful distribution channel</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is building the intelligence layer for healthcare. We've grown fast, and we're hiring a Director of Growth Marketing to lead the engine that turns awareness into pipeline and pipeline into momentum.\n\nThis is a high-ownership role at the intersection of paid, demand generation, social, and lifecycle marketing—reporting directly to the VP of Marketing. You'll inherit a strong team and a genuine category-defining opportunity. We want a player-coach with sharp strategic instincts, a brand mindset, and a bias for experimentation.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead a cross-functional growth team across paid, demand generation, email/CRM, and social. Set direction, develop talent, and hold the team accountable to outcomes.\n\n - Own the demand generation engine including paid advertising across Google Search, LinkedIn, and X, organic programs, account-based plays, and channel strategy across the full funnel. Partner with Sales and RevOps to align on pipeline targets and ensure tight feedback loops between marketing activity and revenue.\n\n - Drive email and lifecycle marketing, building the cadence to nurture prospects, re-engage interest, and support expansion in partnership with Customer Marketing.\n\n - Elevate content and social as growth channels, not just for awareness, but as measurable pipeline contributors. Develop strategies rooted in SEO, AEO, ABM, distribution logic, and audience insight.\n\n - Drive web performance and content in deep partnership with the Creative lead, creating the strategy and execution behind what lives on our site: performance optimization, content architecture, and the experience that turns visitors into pipeline.\n\n - Monitor attribution in partnership with Data/GTM Tech team, helping define how marketing tracks and learns from performance across channels. Bring rigor and transparency to what's driving results.\n\n - Collaborate across the marketing org, partnering closely with Product Marketing, Events & Customer Marketing, Comms and Creative to ensure programs are well-resourced, on-brand, and timed right.\n\n\n\n\nWHAT YOU’LL BRING\n\n - 12+ years of marketing experience, with at least 6 years in a growth or demand gen leadership role at a high-growth tech company, with a preference for AI company experience\n\n - Proven ability to build and lead multi-disciplinary teams—you hire well, develop people, and drive results through others\n\n - Strong B2B foundation paired with B2C instincts—you know how to reach and activate end users, not just economic buyers\n\n - Data-driven mindset with a proven ability to define and accomplish KPIs quarter over quarter. Be able to convert commercially-centric KPIs to marketing-oriented leading/lagging indicators\n\n - Experience aligning with Sales and RevOps on pipeline goals, ICP, and ABM or segment-based plays\n\n - A growth mindset that doesn't stop at the funnel—you understand brand's role in demand creation and build programs that drive pipeline without eroding identity\n\n - Comfort building internal tools and workflows with AI. You see AI as a force multiplier for your team and actively find ways to use it to drive speed, quality, and efficiency\n\n - Fluency working with a strong creative function—you brief well, give useful feedback, and treat creative as a strategic partner\n\n - Low ego, high standards—direct, collaborative, and focused on outcomes over credit\n   \n   \n\n\nBONUS POINTS\n\n - Background building content and social programs that punch above their weight—turning a small team into a meaningful distribution channel\n\n\n\nMust be willing to work from our SF office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"0de36f0e-a059-4ef1-9d33-d40fb8995a00","title":"Brand Design Director","department":"Builder","team":"Product Design","employmentType":"FullTime","location":"California","secondaryLocations":[{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-05-12T18:45:19.769+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/0de36f0e-a059-4ef1-9d33-d40fb8995a00","applyUrl":"https://jobs.ashbyhq.com/abridge/0de36f0e-a059-4ef1-9d33-d40fb8995a00/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As a Brand Design Director at Abridge, you will set a new standard for design in healthcare, redefining what brand means in healthcare and shaping how Abridge looks, feels, and communicates at every touchpoint of the user experience.</p><p style=\"min-height:1.5em\">We’re reimagining the future of healthcare, and you’ll play a pivotal role in defining what comes next. You’ll own the brand design system that creates the first consumer grade experience across healthcare systems and drives meaningful impact. With a refined, premium aesthetic and sharp strategic instincts, you’ll collaborate closely with product designers and push the team toward ever-higher standards. Your work will transform bold ideas into tangible brand moments to build a presence that is distinctive, consistent, and unforgettable.</p><p style=\"min-height:1.5em\">This role is ideal for a creative, systems-minded designer with exceptional taste and a bias toward action, someone who thrives in a fast-paced, mission-driven environment and is motivated by work that truly matters.</p><p style=\"min-height:1.5em\"></p><h2><strong>What you’ll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Define and evolve our brand to clarify us as the leader and expert in healthcare AI. Own future brand refresh / rebrand work, and establish principles and direction that guide the brand at scale.</p></li><li><p style=\"min-height:1.5em\">Own Abridge’s visual design system across Product and Marketing to support future growth. Create flexible frameworks, templates and libraries that empower others while maintaining cohesion.</p></li><li><p style=\"min-height:1.5em\">Take a product-first approach to brand design, first focusing on the foundation of our typography, color, motion, iconography, and illustration</p></li><li><p style=\"min-height:1.5em\">Inspire and elevate the design team through thoughtful critique, ambitious vision, and clarity of perspective. Drive alignment across stakeholders and confidently articulate the “why” behind creative decisions.</p></li><li><p style=\"min-height:1.5em\">Partner cross-functionally to concept and launch new initiatives from the ground up. Bring both strategic direction and hands-on craft to early-stage work.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What you’ll bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">9+ years of experience in visual , product brand and crafting design systems at scale. Work that reflects not just visual polish, but the ability to build, evolve, and diversify brand systems over time.</p></li><li><p style=\"min-height:1.5em\">Strong communication and storytelling skills, with the ability to articulate how brand decisions impact product experience and user trust.</p></li><li><p style=\"min-height:1.5em\">You can clearly articulate creative rationale, lead brainstorms, and build alignment across marketing, product, content, engineering and leadership teams.</p></li><li><p style=\"min-height:1.5em\">A portfolio that demonstrates a mastery of your craft. Deep expertise in visual design fundamentals: typography, composition, hierarchy, and interaction design, with meticulous attention to detail and experience applying brand to product.</p></li><li><p style=\"min-height:1.5em\">Experience working in a fast-paced environment and the ability to be able to tackle multiple projects simultaneously, moving between strategic thinking and visual execution with ease</p></li><li><p style=\"min-height:1.5em\">You have a general passion for design and are actively exploring how AI and emerging technologies are reshaping design workflows, systems, and creative possibilities.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"><em><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></em></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\n\n\nTHE ROLE\n\nAs a Brand Design Director at Abridge, you will set a new standard for design in healthcare, redefining what brand means in healthcare and shaping how Abridge looks, feels, and communicates at every touchpoint of the user experience.\n\nWe’re reimagining the future of healthcare, and you’ll play a pivotal role in defining what comes next. You’ll own the brand design system that creates the first consumer grade experience across healthcare systems and drives meaningful impact. With a refined, premium aesthetic and sharp strategic instincts, you’ll collaborate closely with product designers and push the team toward ever-higher standards. Your work will transform bold ideas into tangible brand moments to build a presence that is distinctive, consistent, and unforgettable.\n\nThis role is ideal for a creative, systems-minded designer with exceptional taste and a bias toward action, someone who thrives in a fast-paced, mission-driven environment and is motivated by work that truly matters.\n\n\n\n\nWHAT YOU’LL DO\n\n - Define and evolve our brand to clarify us as the leader and expert in healthcare AI. Own future brand refresh / rebrand work, and establish principles and direction that guide the brand at scale.\n\n - Own Abridge’s visual design system across Product and Marketing to support future growth. Create flexible frameworks, templates and libraries that empower others while maintaining cohesion.\n\n - Take a product-first approach to brand design, first focusing on the foundation of our typography, color, motion, iconography, and illustration\n\n - Inspire and elevate the design team through thoughtful critique, ambitious vision, and clarity of perspective. Drive alignment across stakeholders and confidently articulate the “why” behind creative decisions.\n\n - Partner cross-functionally to concept and launch new initiatives from the ground up. Bring both strategic direction and hands-on craft to early-stage work.\n\n\n\n\nWHAT YOU’LL BRING\n\n - 9+ years of experience in visual , product brand and crafting design systems at scale. Work that reflects not just visual polish, but the ability to build, evolve, and diversify brand systems over time.\n\n - Strong communication and storytelling skills, with the ability to articulate how brand decisions impact product experience and user trust.\n\n - You can clearly articulate creative rationale, lead brainstorms, and build alignment across marketing, product, content, engineering and leadership teams.\n\n - A portfolio that demonstrates a mastery of your craft. Deep expertise in visual design fundamentals: typography, composition, hierarchy, and interaction design, with meticulous attention to detail and experience applying brand to product.\n\n - Experience working in a fast-paced environment and the ability to be able to tackle multiple projects simultaneously, moving between strategic thinking and visual execution with ease\n\n - You have a general passion for design and are actively exploring how AI and emerging technologies are reshaping design workflows, systems, and creative possibilities.\n   \n   \n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"89db9a1b-a590-4f17-be65-ac21507945c0","title":"Clinician Scientist","department":"Builder","team":"Clinician Science","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-04-22T21:51:24.763+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/89db9a1b-a590-4f17-be65-ac21507945c0","applyUrl":"https://jobs.ashbyhq.com/abridge/89db9a1b-a590-4f17-be65-ac21507945c0/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is looking for Clinician Scientists to drive the development of our AI-powered clinician tools. We’re looking for someone who can combine deep clinical expertise with a background in AI. In this role, you will help shape AI-driven tools and ensure our models generate accurate, high-quality products that enhance clinician efficiency and patient care. You’ll work closely with engineers, researchers, product managers, and clinicians to refine AI models, validate outputs, and develop new capabilities that improve documentation workflows.</p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of three times per week. Relocation assistance is available for candidates willing to move to San Francisco.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and refine AI-driven clinical tools across notes, risk adjustment (HCC capture), clinical decision support, and prior authorization using clinical expertise and prompt engineering</p></li><li><p style=\"min-height:1.5em\">Define what “clinically meaningful” output looks like for each product area, including acceptable error rates, failure modes, and quality thresholds</p></li><li><p style=\"min-height:1.5em\">Collaborate with cross-functional teams (engineers, data scientists, clinicians) to integrate medical insights into AI models.</p></li><li><p style=\"min-height:1.5em\">Write, review, and optimize prompts to improve AI model performance in clinical contexts.</p></li><li><p style=\"min-height:1.5em\">Build and refine evaluation tools to streamline medical documentation quality assessment, including hallucination detection, omission detection, and medication safety checks</p></li><li><p style=\"min-height:1.5em\">Translate clinical needs into technical specifications and data models.</p></li><li><p style=\"min-height:1.5em\">Define clinical guardrail metrics and baselines; own pre/post evaluation requirements for any model update that affects clinical output</p></li><li><p style=\"min-height:1.5em\">Contribute to product development, revenue cycle management, and broader business initiatives</p></li><li><p style=\"min-height:1.5em\">Monitor clinical guideline update cycles and flag when product behavior needs to evolve based on new standards or payer policies</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MD, PA, DO (or equivalent clinical degree) with direct experience working in clinical practice</p></li><li><p style=\"min-height:1.5em\">Deep understanding of medical documentation, clinical workflows, and medical terminology</p></li><li><p style=\"min-height:1.5em\">Ability to evaluate AI-generated clinical notes, provide structured feedback, and guide improvements</p></li><li><p style=\"min-height:1.5em\">Strong knowledge of healthcare data standards (e.g., FHIR, HL7) and privacy regulations (e.g., HIPAA)</p></li><li><p style=\"min-height:1.5em\">Hands-on experience in clinical data validation and quality assessment</p></li><li><p style=\"min-height:1.5em\">Experience collaborating with engineers and product teams to build AI-powered clinical tools</p></li><li><p style=\"min-height:1.5em\">Strong analytical and problem-solving skills</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills</p></li></ul><h2><strong>Nice to Have</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in software engineering, particularly in prompt engineering or AI model development</p></li><li><p style=\"min-height:1.5em\">Python programming skills and experience with deep learning frameworks such as PyTorch, JAX, and/or TensorFlow</p></li><li><p style=\"min-height:1.5em\">Previous experience in AI-powered clinical documentation tools or clinical decision support systems</p></li><li><p style=\"min-height:1.5em\">Published research in AI, machine learning, or healthcare technology</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is looking for Clinician Scientists to drive the development of our AI-powered clinician tools. We’re looking for someone who can combine deep clinical expertise with a background in AI. In this role, you will help shape AI-driven tools and ensure our models generate accurate, high-quality products that enhance clinician efficiency and patient care. You’ll work closely with engineers, researchers, product managers, and clinicians to refine AI models, validate outputs, and develop new capabilities that improve documentation workflows.\n\nMust be willing to work from our SF office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of three times per week. Relocation assistance is available for candidates willing to move to San Francisco.\n\n\n\n\nWHAT YOU’LL DO\n\n - Develop and refine AI-driven clinical tools across notes, risk adjustment (HCC capture), clinical decision support, and prior authorization using clinical expertise and prompt engineering\n\n - Define what “clinically meaningful” output looks like for each product area, including acceptable error rates, failure modes, and quality thresholds\n\n - Collaborate with cross-functional teams (engineers, data scientists, clinicians) to integrate medical insights into AI models.\n\n - Write, review, and optimize prompts to improve AI model performance in clinical contexts.\n\n - Build and refine evaluation tools to streamline medical documentation quality assessment, including hallucination detection, omission detection, and medication safety checks\n\n - Translate clinical needs into technical specifications and data models.\n\n - Define clinical guardrail metrics and baselines; own pre/post evaluation requirements for any model update that affects clinical output\n\n - Contribute to product development, revenue cycle management, and broader business initiatives\n\n - Monitor clinical guideline update cycles and flag when product behavior needs to evolve based on new standards or payer policies\n\n\nWHAT YOU’LL BRING\n\n - MD, PA, DO (or equivalent clinical degree) with direct experience working in clinical practice\n\n - Deep understanding of medical documentation, clinical workflows, and medical terminology\n\n - Ability to evaluate AI-generated clinical notes, provide structured feedback, and guide improvements\n\n - Strong knowledge of healthcare data standards (e.g., FHIR, HL7) and privacy regulations (e.g., HIPAA)\n\n - Hands-on experience in clinical data validation and quality assessment\n\n - Experience collaborating with engineers and product teams to build AI-powered clinical tools\n\n - Strong analytical and problem-solving skills\n\n - Excellent written and verbal communication skills\n\n\nNICE TO HAVE\n\n - Experience in software engineering, particularly in prompt engineering or AI model development\n\n - Python programming skills and experience with deep learning frameworks such as PyTorch, JAX, and/or TensorFlow\n\n - Previous experience in AI-powered clinical documentation tools or clinical decision support systems\n\n - Published research in AI, machine learning, or healthcare technology\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"b64d7beb-3f9b-4a65-bb76-ceec5f3c8b11","title":"Staff Platform Engineer","department":"Builder","team":"Infrastructure Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-05-22T17:57:41.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/b64d7beb-3f9b-4a65-bb76-ceec5f3c8b11","applyUrl":"https://jobs.ashbyhq.com/abridge/b64d7beb-3f9b-4a65-bb76-ceec5f3c8b11/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h1><strong>The Role</strong></h1><p style=\"min-height:1.5em\">Abridge’s services and engineering teams are in hyperscale mode. We are looking for experienced Staff Platform Engineers to join our team and help scale our cloud infrastructure, developer platform, and operational maturity in kind. You’ll work on a centralized Platform team whose work spans platform architecture, developer enablement, infrastructure reliability, adoption, and ongoing support of existing tooling and software. This role is approximately 80% infrastructure focused and 20% application software focused.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">You will help us evolve our infrastructure stack into a scalable multi-tenant and multi-cloud platform, drive secure-by-default cloud infrastructure practices, build and manage modular Terraform platforms, and help define the long-term architecture and operational standards for infrastructure running in production at scale. You’ll also help shape and integrate developer platform capabilities including service templates, canary releases, feature flagging, load testing, CI/CD pipelines, observability tooling, and self-service infrastructure workflows.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">The platform we are building needs to maximize engineering velocity, reliability, scalability, and security while operating under tremendous growth and regulatory requirements. This role presents opportunities to leverage deep technical expertise, systems thinking, autonomy, and organizational leadership to take platform capabilities from 0 to 1 and scale them across the company. This is a unique opportunity to help shape the future of AI-first, cloud-native, security-first infrastructure at scale.</p><p style=\"min-height:1.5em\"></p><h1><strong>What You'll Do</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and evolve cloud infrastructure platforms including networking, IAM, Kubernetes, databases, streaming and pubsub platforms, storage, distribution, observability, and more.</p></li><li><p style=\"min-height:1.5em\">Lead the architecture and operational evolution of multi-tenant, multi-region, and multi-cloud infrastructure with strong reliability, scalability, and security boundaries.</p></li><li><p style=\"min-height:1.5em\">Design and implement build pipelines, branching strategies, release management tooling, and self-service platform workflows that will serve an engineering organization that is rapidly growing in both size and operational complexity.</p></li><li><p style=\"min-height:1.5em\">Design, implement, and scale secure-by-default cloud infrastructure practices including CI and deployment scans, least privileged access controls, auditing, policy enforcement, and maintaining SoC2 and HIPAA compliance.</p></li><li><p style=\"min-height:1.5em\">Build reusable infrastructure abstractions, Terraform modules, golden paths, and developer platform capabilities that allow engineering teams to move quickly while maintaining operational consistency and governance.</p></li><li><p style=\"min-height:1.5em\">Help advocate for, design, implement, and adopt fast and scalable application testing pipelines including end-to-end UI tests, hyperscale load tests, resiliency testing, and progressive delivery patterns.</p></li><li><p style=\"min-height:1.5em\">Drive improvements in observability, operational readiness, incident response, SLO-driven reliability practices, and platform debuggability across the organization.</p></li><li><p style=\"min-height:1.5em\">Bridge the gap between local development and production environments in a way that is seamless for engineers and maximizes engineering velocity, reliability, and security while minimizing quality issues arising from environment drift and configuration tangles.</p></li><li><p style=\"min-height:1.5em\">Partner closely with engineering, security, and compliance teams to balance platform standardization with developer flexibility and evolving business requirements.</p></li><li><p style=\"min-height:1.5em\">Influence infrastructure cost and capacity strategy by balancing reliability, scalability, performance, and operational efficiency across cloud environments.</p></li><li><p style=\"min-height:1.5em\">Evangelize, document, mentor, and train the engineering team on the solutions being built and help uplevel the organization on cloud-native platform engineering strategies and operational excellence.</p></li><li><p style=\"min-height:1.5em\">Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first, cloud-native-first, security-first implementations at scale.</p></li></ul><p style=\"min-height:1.5em\"></p><h1><strong>Who You Are</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of software and infrastructure engineering experience, including significant experience operating infrastructure-as-code platforms in cloud-first organizations.</p></li><li><p style=\"min-height:1.5em\">Experience designing and operating large-scale Kubernetes platforms and scaling compute services on Kubernetes; experience with related cloud-native technologies including ArgoCD, Argo Rollouts, Istio, etc.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of Kubernetes platform architecture and operations, including workload isolation, autoscaling, networking, service mesh management, ingress patterns, observability, upgrades, and multi-tenant cluster design.</p></li><li><p style=\"min-height:1.5em\">Experience designing and maintaining CI/CD systems for both infrastructure-as-code deployments and application delivery workflows. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)</p></li><li><p style=\"min-height:1.5em\">Experience building scalable infrastructure-as-code platforms using Terraform and related tooling, including modular architectures, remote state management, policy enforcement, deployment orchestration, and reusable infrastructure patterns.</p></li><li><p style=\"min-height:1.5em\">Experience with monitoring and observability tooling and practices (metrics, logs, traces) and their management at scale. Experience with major observability platforms such as Grafana, Datadog, Honeycomb, etc.</p></li><li><p style=\"min-height:1.5em\">Comfortable implementing and securing services in Google Cloud Platform as infrastructure-as-code, including GCP Projects, VPC Networks, Google Kubernetes Engine, IAM Roles, Groups, policies, and secure networking patterns.</p></li><li><p style=\"min-height:1.5em\">Experience designing secure-by-default infrastructure including least-privilege access controls, workload identity, network segmentation, secret management, auditability, and compliance-oriented platform controls.</p></li><li><p style=\"min-height:1.5em\">Strong operational instincts and experience debugging complex distributed systems, leading incident response efforts, and improving reliability through automation and observability.</p></li><li><p style=\"min-height:1.5em\">Experience balancing developer experience, platform governance, operational reliability, and organizational scalability in fast-growing engineering environments.</p></li><li><p style=\"min-height:1.5em\">Experience with backend languages (e.g. Python, GoLang, Node, Rust).</p></li><li><p style=\"min-height:1.5em\">Up-to-date on industry best practices and tools, and enjoy learning new things.</p></li><li><p style=\"min-height:1.5em\">Excited about being hands-on while also driving platform direction, architecture decisions, and operational maturity in a fast-moving and supportive environment.</p></li><li><p style=\"min-height:1.5em\">Willing to pitch in wherever needed — as a fast-moving startup we need to do good work, quickly.</p></li><li><p style=\"min-height:1.5em\">Demonstrates strong curiosity and a proactive interest in AI, actively exploring and applying emerging technologies.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">This role has a rotational on-call schedule. You will have the opportunity to shape incident response practices, operational standards, and platform reliability strategy for the team and throughout the organization.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge’s services and engineering teams are in hyperscale mode. We are looking for experienced Staff Platform Engineers to join our team and help scale our cloud infrastructure, developer platform, and operational maturity in kind. You’ll work on a centralized Platform team whose work spans platform architecture, developer enablement, infrastructure reliability, adoption, and ongoing support of existing tooling and software. This role is approximately 80% infrastructure focused and 20% application software focused.\n\n \n\nYou will help us evolve our infrastructure stack into a scalable multi-tenant and multi-cloud platform, drive secure-by-default cloud infrastructure practices, build and manage modular Terraform platforms, and help define the long-term architecture and operational standards for infrastructure running in production at scale. You’ll also help shape and integrate developer platform capabilities including service templates, canary releases, feature flagging, load testing, CI/CD pipelines, observability tooling, and self-service infrastructure workflows.\n\n \n\nThe platform we are building needs to maximize engineering velocity, reliability, scalability, and security while operating under tremendous growth and regulatory requirements. This role presents opportunities to leverage deep technical expertise, systems thinking, autonomy, and organizational leadership to take platform capabilities from 0 to 1 and scale them across the company. This is a unique opportunity to help shape the future of AI-first, cloud-native, security-first infrastructure at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and evolve cloud infrastructure platforms including networking, IAM, Kubernetes, databases, streaming and pubsub platforms, storage, distribution, observability, and more.\n\n - Lead the architecture and operational evolution of multi-tenant, multi-region, and multi-cloud infrastructure with strong reliability, scalability, and security boundaries.\n\n - Design and implement build pipelines, branching strategies, release management tooling, and self-service platform workflows that will serve an engineering organization that is rapidly growing in both size and operational complexity.\n\n - Design, implement, and scale secure-by-default cloud infrastructure practices including CI and deployment scans, least privileged access controls, auditing, policy enforcement, and maintaining SoC2 and HIPAA compliance.\n\n - Build reusable infrastructure abstractions, Terraform modules, golden paths, and developer platform capabilities that allow engineering teams to move quickly while maintaining operational consistency and governance.\n\n - Help advocate for, design, implement, and adopt fast and scalable application testing pipelines including end-to-end UI tests, hyperscale load tests, resiliency testing, and progressive delivery patterns.\n\n - Drive improvements in observability, operational readiness, incident response, SLO-driven reliability practices, and platform debuggability across the organization.\n\n - Bridge the gap between local development and production environments in a way that is seamless for engineers and maximizes engineering velocity, reliability, and security while minimizing quality issues arising from environment drift and configuration tangles.\n\n - Partner closely with engineering, security, and compliance teams to balance platform standardization with developer flexibility and evolving business requirements.\n\n - Influence infrastructure cost and capacity strategy by balancing reliability, scalability, performance, and operational efficiency across cloud environments.\n\n - Evangelize, document, mentor, and train the engineering team on the solutions being built and help uplevel the organization on cloud-native platform engineering strategies and operational excellence.\n\n - Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first, cloud-native-first, security-first implementations at scale.\n\n\n\n\nWHO YOU ARE\n\n - 10+ years of software and infrastructure engineering experience, including significant experience operating infrastructure-as-code platforms in cloud-first organizations.\n\n - Experience designing and operating large-scale Kubernetes platforms and scaling compute services on Kubernetes; experience with related cloud-native technologies including ArgoCD, Argo Rollouts, Istio, etc.\n\n - Deep understanding of Kubernetes platform architecture and operations, including workload isolation, autoscaling, networking, service mesh management, ingress patterns, observability, upgrades, and multi-tenant cluster design.\n\n - Experience designing and maintaining CI/CD systems for both infrastructure-as-code deployments and application delivery workflows. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)\n\n - Experience building scalable infrastructure-as-code platforms using Terraform and related tooling, including modular architectures, remote state management, policy enforcement, deployment orchestration, and reusable infrastructure patterns.\n\n - Experience with monitoring and observability tooling and practices (metrics, logs, traces) and their management at scale. Experience with major observability platforms such as Grafana, Datadog, Honeycomb, etc.\n\n - Comfortable implementing and securing services in Google Cloud Platform as infrastructure-as-code, including GCP Projects, VPC Networks, Google Kubernetes Engine, IAM Roles, Groups, policies, and secure networking patterns.\n\n - Experience designing secure-by-default infrastructure including least-privilege access controls, workload identity, network segmentation, secret management, auditability, and compliance-oriented platform controls.\n\n - Strong operational instincts and experience debugging complex distributed systems, leading incident response efforts, and improving reliability through automation and observability.\n\n - Experience balancing developer experience, platform governance, operational reliability, and organizational scalability in fast-growing engineering environments.\n\n - Experience with backend languages (e.g. Python, GoLang, Node, Rust).\n\n - Up-to-date on industry best practices and tools, and enjoy learning new things.\n\n - Excited about being hands-on while also driving platform direction, architecture decisions, and operational maturity in a fast-moving and supportive environment.\n\n - Willing to pitch in wherever needed — as a fast-moving startup we need to do good work, quickly.\n\n - Demonstrates strong curiosity and a proactive interest in AI, actively exploring and applying emerging technologies.\n\n \n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n \n\nThis role has a rotational on-call schedule. You will have the opportunity to shape incident response practices, operational standards, and platform reliability strategy for the team and throughout the organization.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"2f91886b-d8b5-4c1c-bbd5-41acad45d9c5","title":"Partner Education Lead","department":"Commercial","team":"PX Operations","employmentType":"FullTime","location":"PGH Office","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-05-26T18:17:27.768+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Pennsylvania","addressCountry":"USA","addressLocality":"Pittsburgh"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/2f91886b-d8b5-4c1c-bbd5-41acad45d9c5","applyUrl":"https://jobs.ashbyhq.com/abridge/2f91886b-d8b5-4c1c-bbd5-41acad45d9c5/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As the Partner Education Lead, you will own the full end-to-end clinician training machine at Abridge — from content strategy and production to LMS administration and partner-facing delivery. You will be responsible for designing and executing a best-in-class onboarding and training experience that drives clinician engagement, adoption, and long-term success.</p><p style=\"min-height:1.5em\">This role is the connective tissue between our product releases and the training experience our end users receive. You'll ensure that every feature Abridge ships has a corresponding training decision, every module is current and polished, and every partner can access what they need, when they need it.</p><p style=\"min-height:1.5em\">This is a highly strategic and collaborative role that requires a passion for user experience, education design, and operational excellence. By delivering consistent and effective training programs tailored to the clinician journey, you’ll help ensure our technology has a lasting and meaningful impact on clinical workflows.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><p style=\"min-height:1.5em\"><u>Training Program Leadership</u></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and lead the clinician onboarding and end user training programs across all implementations.</p></li><li><p style=\"min-height:1.5em\">Run the  monthly training update cadence aligned to Abridge's product release cycle, ensuring content updates are complete by each GA date.</p></li><li><p style=\"min-height:1.5em\">Develop and refine the onboarding strategy tailored to clinician roles and points in the customer journey.</p></li><li><p style=\"min-height:1.5em\">Triage and respond to incoming training requests from the broader team , ensuring PX has the assets they need when they need them</p></li><li><p style=\"min-height:1.5em\">Partner with the Partner Experience team to design scalable, high-touch resourcing models that meet partner needs, reduce effort on our partners, and improve clinician ramp up times.</p></li><li><p style=\"min-height:1.5em\">Coordinate across Clinical Success, Product, PMM, and Implementation to ensure nothing falls through the cracks on a release</p></li></ul><p style=\"min-height:1.5em\"><u>Content Creation and Management</u></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and maintain a comprehensive curriculum for clinician training, across all formats (i.e. live, virtual, and self-serve)</p></li><li><p style=\"min-height:1.5em\">Ensure content is up-to-date, clinically relevant, and aligned with evolving product functionality and customer workflows.</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with teams like Product, Product Marketing, and Customer Operations to maintain content accuracy and alignment.</p></li></ul><p style=\"min-height:1.5em\"><u>LMS Administration</u></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and administer the LMS - including SOP documentation, learning path configuration, partner specific pages, and engagement reporting.</p></li><li><p style=\"min-height:1.5em\">Create partner-specific LMS pages with appropriate branding, learning pathways by care setting, and product configuration</p></li><li><p style=\"min-height:1.5em\">Build materials and tooling that scale — reducing burden on partner-facing teams over time</p></li><li><p style=\"min-height:1.5em\">Partner with Implementation teams on LMS onboarding updates and ensure the right Engineering support for SSO configuration and provisioning at scale</p></li></ul><p style=\"min-height:1.5em\"><u>Continuous Improvement</u></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Track training effectiveness through feedback loops, engagement metrics, and adoption outcomes; report to PX leadership regularly</p></li><li><p style=\"min-height:1.5em\">Iterate on the training model as Abridge scales, raising the bar on clinician satisfaction and long-term retention</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of experience in clinician training, learning &amp; development, or a related enablement role — ideally in health tech or clinical education</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience owning end-to-end content production across live, recorded, and self-serve formats</p></li><li><p style=\"min-height:1.5em\">Experience implementing or administering an LMS (learning management system)</p></li><li><p style=\"min-height:1.5em\">Strong project management instincts — you can run a monthly cadence, manage competing requests, and keep a module library current without dropping anything</p></li><li><p style=\"min-height:1.5em\">High craft standard for content quality, brand consistency, and clinician-appropriate communication</p></li><li><p style=\"min-height:1.5em\">Comfortable working cross-functionally with Product, PMM, Clinical, and Ops stakeholders</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and the ability to build trust with both internal teams and partner organizations</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with Epic</p></li><li><p style=\"min-height:1.5em\">Experience with tools like Tight Studio, Loom, or Pitch for video and deck production</p></li><li><p style=\"min-height:1.5em\">Background working in or alongside a Partner Experience or Customer Success org</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs the Partner Education Lead, you will own the full end-to-end clinician training machine at Abridge — from content strategy and production to LMS administration and partner-facing delivery. You will be responsible for designing and executing a best-in-class onboarding and training experience that drives clinician engagement, adoption, and long-term success.\n\nThis role is the connective tissue between our product releases and the training experience our end users receive. You'll ensure that every feature Abridge ships has a corresponding training decision, every module is current and polished, and every partner can access what they need, when they need it.\n\nThis is a highly strategic and collaborative role that requires a passion for user experience, education design, and operational excellence. By delivering consistent and effective training programs tailored to the clinician journey, you’ll help ensure our technology has a lasting and meaningful impact on clinical workflows.\n\n\n\n\nWHAT YOU’LL DO\n\nTraining Program Leadership\n\n - Own and lead the clinician onboarding and end user training programs across all implementations.\n\n - Run the monthly training update cadence aligned to Abridge's product release cycle, ensuring content updates are complete by each GA date.\n\n - Develop and refine the onboarding strategy tailored to clinician roles and points in the customer journey.\n\n - Triage and respond to incoming training requests from the broader team , ensuring PX has the assets they need when they need them\n\n - Partner with the Partner Experience team to design scalable, high-touch resourcing models that meet partner needs, reduce effort on our partners, and improve clinician ramp up times.\n\n - Coordinate across Clinical Success, Product, PMM, and Implementation to ensure nothing falls through the cracks on a release\n\nContent Creation and Management\n\n - Design and maintain a comprehensive curriculum for clinician training, across all formats (i.e. live, virtual, and self-serve)\n\n - Ensure content is up-to-date, clinically relevant, and aligned with evolving product functionality and customer workflows.\n\n - Collaborate cross-functionally with teams like Product, Product Marketing, and Customer Operations to maintain content accuracy and alignment.\n\nLMS Administration\n\n - Own and administer the LMS - including SOP documentation, learning path configuration, partner specific pages, and engagement reporting.\n\n - Create partner-specific LMS pages with appropriate branding, learning pathways by care setting, and product configuration\n\n - Build materials and tooling that scale — reducing burden on partner-facing teams over time\n\n - Partner with Implementation teams on LMS onboarding updates and ensure the right Engineering support for SSO configuration and provisioning at scale\n\nContinuous Improvement\n\n - Track training effectiveness through feedback loops, engagement metrics, and adoption outcomes; report to PX leadership regularly\n\n - Iterate on the training model as Abridge scales, raising the bar on clinician satisfaction and long-term retention\n\n\n\n\nWHAT YOU’LL BRING\n\n - 4+ years of experience in clinician training, learning & development, or a related enablement role — ideally in health tech or clinical education\n\n - Demonstrated experience owning end-to-end content production across live, recorded, and self-serve formats\n\n - Experience implementing or administering an LMS (learning management system)\n\n - Strong project management instincts — you can run a monthly cadence, manage competing requests, and keep a module library current without dropping anything\n\n - High craft standard for content quality, brand consistency, and clinician-appropriate communication\n\n - Comfortable working cross-functionally with Product, PMM, Clinical, and Ops stakeholders\n\n - Strong communication skills and the ability to build trust with both internal teams and partner organizations\n\n\nBONUS POINTS IF…\n\n - Familiarity with Epic\n\n - Experience with tools like Tight Studio, Loom, or Pitch for video and deck production\n\n - Background working in or alongside a Partner Experience or Customer Success org\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"ae7a2c75-f87f-4dab-b579-81e9148f3162","title":"Implementation Engineer","department":"Commercial","team":"Implementation","employmentType":"FullTime","location":"PGH Office","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-06-05T00:00:17.540+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Pennsylvania","addressCountry":"USA","addressLocality":"Pittsburgh"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/ae7a2c75-f87f-4dab-b579-81e9148f3162","applyUrl":"https://jobs.ashbyhq.com/abridge/ae7a2c75-f87f-4dab-b579-81e9148f3162/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an Implementation Engineer at Abridge, you will be the technical backbone of our post-sales journey as the person our health systems rely on to remove technical barriers, keep integrations running smoothly, and ensure Abridge performs at its best in their unique deployments. You'll work directly with our partners, diagnosing issues, advising on product decisions, proactively monitoring integration health, and building the documentation and tooling that allow our partner-facing teams to scale.</p><p style=\"min-height:1.5em\">Ideally, you thrive in a startup environment, specifically with a culture that's built on seeing obstacles as opportunities, having a bias toward execution, perpetually curious, and helping teammates and partners succeed.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the post-sales technical execution of Abridge product deployments and expertise, ensuring we meet our partner growth goals. Be the person who instills technical confidence in our partners and internal teams alike.</p></li><li><p style=\"min-height:1.5em\">Diagnose and troubleshoot technical issues across a variety of failure points like API connectivity, authentication problems, networking constraints, data inconsistencies, EHR configuration, or internal to Abridge failures and drive them to resolution so adoption and growth are never blocked.</p></li><li><p style=\"min-height:1.5em\">Own higher-level technical escalations from partner-facing teams, driving issues to resolution or coordinating with engineering when deeper intervention is needed.</p></li><li><p style=\"min-height:1.5em\">Proactively monitor key account integration and product health metrics, to identify optimization opportunities and address technical risks before they become partner-reported issues.</p></li><li><p style=\"min-height:1.5em\">Act as the technical bridge between our partners and internal teams (Integration Engineering, Partner Success, and Implementation), ensuring clear communication, informed product development decisions based upon your expertise, and fast problem resolution.</p></li><li><p style=\"min-height:1.5em\">Advise partners and internal teams on technical strategies for managing Abridge alongside complex partner-side projects, such as mergers and acquisitions, instance consolidations, EHR upgrades, and other infrastructure changes.</p></li><li><p style=\"min-height:1.5em\">Serve as an internal SME over different product areas within Abridge and serve as the Partner Experience (PX) expert in product innovations with our partners.</p></li><li><p style=\"min-height:1.5em\">Develop and maintain our product deployment playbook alongside our builders, including deployment guides, troubleshooting playbooks, and integration best practices that scale across all partners.</p></li><li><p style=\"min-height:1.5em\">Consult on technical requirements and risks related to new feature deployments that require significant changes or additional integrations, and support partner-facing teams in feature adoption from releases.</p></li><li><p style=\"min-height:1.5em\">Partner with our engineering team to develop tooling that enhances our ability to serve partners in real time, including frameworks for integration health observability.</p></li><li><p style=\"min-height:1.5em\">Lead and coordinate after-hours support requirements for partner accounts when contracted to ensure the success of updates or technical changes.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a strong understanding of networking concepts, API architectures, authentication protocols (OAuth, SAML, JWT), and cloud infrastructure.</p></li><li><p style=\"min-height:1.5em\">Can debug API failures, network issues (DNS, firewalls, load balancers), and integration failures across distributed systems — and know your way around tools like Postman, system logs, and GCP.</p></li><li><p style=\"min-height:1.5em\">Excel at communication and can translate technically complex topics for any audience, whether it's an engineer or a partner executive. Deeply cross-functional and enjoy being the bridge between teams.</p></li><li><p style=\"min-height:1.5em\">Have keen attention to detail and the ability to find creative solutions for complex, ambiguous problems.</p></li><li><p style=\"min-height:1.5em\">Can turn learnings into repeatable technical processes that scale.</p></li><li><p style=\"min-height:1.5em\">Thrive partnering with customers to achieve their goals, utilize product deployment to reach strategic goals, and genuinely enjoy the customer-facing side of technical work.</p></li><li><p style=\"min-height:1.5em\">Have 5+ years of experience supporting business-critical relationships with deep technical expertise.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience integrating with electronic health record systems at large, complex organizations and deep expertise in Epic system configurations.</p></li><li><p style=\"min-height:1.5em\">Familiarity with writing scripts (Python, Bash, or SQL queries) to automate troubleshooting or technical solutions.</p></li><li><p style=\"min-height:1.5em\">Familiarity with systems requiring strict adherence to privacy and security protocols.</p></li><li><p style=\"min-height:1.5em\">Experience spanning success or account management and tiered support organizations and escalation protocols.</p></li></ul><p style=\"min-height:1.5em\"><strong>Must be willing to travel up to 20%</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs an Implementation Engineer at Abridge, you will be the technical backbone of our post-sales journey as the person our health systems rely on to remove technical barriers, keep integrations running smoothly, and ensure Abridge performs at its best in their unique deployments. You'll work directly with our partners, diagnosing issues, advising on product decisions, proactively monitoring integration health, and building the documentation and tooling that allow our partner-facing teams to scale.\n\nIdeally, you thrive in a startup environment, specifically with a culture that's built on seeing obstacles as opportunities, having a bias toward execution, perpetually curious, and helping teammates and partners succeed.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the post-sales technical execution of Abridge product deployments and expertise, ensuring we meet our partner growth goals. Be the person who instills technical confidence in our partners and internal teams alike.\n\n - Diagnose and troubleshoot technical issues across a variety of failure points like API connectivity, authentication problems, networking constraints, data inconsistencies, EHR configuration, or internal to Abridge failures and drive them to resolution so adoption and growth are never blocked.\n\n - Own higher-level technical escalations from partner-facing teams, driving issues to resolution or coordinating with engineering when deeper intervention is needed.\n\n - Proactively monitor key account integration and product health metrics, to identify optimization opportunities and address technical risks before they become partner-reported issues.\n\n - Act as the technical bridge between our partners and internal teams (Integration Engineering, Partner Success, and Implementation), ensuring clear communication, informed product development decisions based upon your expertise, and fast problem resolution.\n\n - Advise partners and internal teams on technical strategies for managing Abridge alongside complex partner-side projects, such as mergers and acquisitions, instance consolidations, EHR upgrades, and other infrastructure changes.\n\n - Serve as an internal SME over different product areas within Abridge and serve as the Partner Experience (PX) expert in product innovations with our partners.\n\n - Develop and maintain our product deployment playbook alongside our builders, including deployment guides, troubleshooting playbooks, and integration best practices that scale across all partners.\n\n - Consult on technical requirements and risks related to new feature deployments that require significant changes or additional integrations, and support partner-facing teams in feature adoption from releases.\n\n - Partner with our engineering team to develop tooling that enhances our ability to serve partners in real time, including frameworks for integration health observability.\n\n - Lead and coordinate after-hours support requirements for partner accounts when contracted to ensure the success of updates or technical changes.\n\n\nWHAT YOU’LL BRING\n\n - Have a strong understanding of networking concepts, API architectures, authentication protocols (OAuth, SAML, JWT), and cloud infrastructure.\n\n - Can debug API failures, network issues (DNS, firewalls, load balancers), and integration failures across distributed systems — and know your way around tools like Postman, system logs, and GCP.\n\n - Excel at communication and can translate technically complex topics for any audience, whether it's an engineer or a partner executive. Deeply cross-functional and enjoy being the bridge between teams.\n\n - Have keen attention to detail and the ability to find creative solutions for complex, ambiguous problems.\n\n - Can turn learnings into repeatable technical processes that scale.\n\n - Thrive partnering with customers to achieve their goals, utilize product deployment to reach strategic goals, and genuinely enjoy the customer-facing side of technical work.\n\n - Have 5+ years of experience supporting business-critical relationships with deep technical expertise.\n\n\nBONUS POINTS IF…\n\n - Experience integrating with electronic health record systems at large, complex organizations and deep expertise in Epic system configurations.\n\n - Familiarity with writing scripts (Python, Bash, or SQL queries) to automate troubleshooting or technical solutions.\n\n - Familiarity with systems requiring strict adherence to privacy and security protocols.\n\n - Experience spanning success or account management and tiered support organizations and escalation protocols.\n\nMust be willing to travel up to 20%\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"3c7662fb-6b41-4652-96da-282461e21f1f","title":"Senior Social Media Marketer","department":"Commercial","team":"Growth","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-05-29T15:34:21.792+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/3c7662fb-6b41-4652-96da-282461e21f1f","applyUrl":"https://jobs.ashbyhq.com/abridge/3c7662fb-6b41-4652-96da-282461e21f1f/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2>The Role</h2><p style=\"min-height:1.5em\">We are looking for a Senior Social Media Marketer to own how Abridge shows up in public. This is a role for someone who treats social as a craft, not a calendar, and who can build a presence that the AI community, clinicians, and health system leaders genuinely want to follow.</p><p style=\"min-height:1.5em\">Abridge is an AI company building in healthcare, and we believe the next generation of category leaders are being shaped on social right now. We have the substance to back a real public voice: a product that clinicians use and love, a team of practicing physicians and AI researchers, and a CEO who is himself a practicing cardiologist. What we need is someone who can translate that substance into content, community, and conversation that compound week over week.</p><p style=\"min-height:1.5em\">In this role, you will own Abridge's presence on X and LinkedIn end to end. You will build the operating system that turns our employees into credible public voices in their own right. You will write, brief, capture, and ship content with the speed of a creator and the judgment of a brand lead. And you will do this across two distinct audiences that rarely overlap as much as people assume: the broader AI and technology community, where the conversation moves quickly and rewards originality, and the healthcare community, where credibility is built more deliberately over time.</p><p style=\"min-height:1.5em\">This is a senior individual contributor role. You will partner closely with our Comms Lead, our Creative team (led by Paula), and the VP of Marketing on brand voice and editorial direction.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own Abridge's social strategy across X and LinkedIn, with Instagram as a secondary platform. You will set the editorial direction, the cadence, the content mix, and the standard for what ships.</p></li><li><p style=\"min-height:1.5em\">Build two parallel social motions in service of one coherent brand: one tuned to the AI and technology community, the other to the healthcare community. The voices, formats, and rhythms will be different by design.</p></li><li><p style=\"min-height:1.5em\">Run our employee-as-influencer program. You will identify the right internal voices among our clinicians, researchers, and leaders; coach them on platform-native writing; build the operating model that gets them posting consistently; and measure the lift their voices create over time.</p></li><li><p style=\"min-height:1.5em\">Write at volume and at a high standard. Posts, threads, carousels, comments, and replies will all pass through you as either the first draft or the final eye.</p></li><li><p style=\"min-height:1.5em\">Brief, capture, and create content across formats. You will storyboard short-form video, direct shoots at events and in the office, edit when speed matters, and brief the Creative team when polish matters. Knowing which mode to operate in is part of the job.</p></li><li><p style=\"min-height:1.5em\">Build community, not just an audience. This means replying with intention, surfacing customer voices, amplifying the right conversations, and hosting real-time moments around launches and flagship events such as Conversation 2026.</p></li><li><p style=\"min-height:1.5em\">Use AI as a force multiplier across the entire workflow, from research and ideation to drafting, repurposing, editing, and scheduling. You will set the bar for how the broader marketing organization uses AI for content.</p></li><li><p style=\"min-height:1.5em\">Measure what matters. You will connect social activity to brand lift, audience growth, engagement quality, and pipeline influence, and bring rigor and transparency to what is and isn't working.</p></li><li><p style=\"min-height:1.5em\">Partner across the marketing organization with Comms, Product Marketing, Customer Marketing, Events, and Growth. Social is the distribution layer for everything else we ship, and the role only works when those partnerships do.</p></li></ul><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Six to eight years of experience in social media or content marketing, with a track record of building brands from a small footprint into a meaningful community.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience building social presence for a vertical industry audience and a technology or AI audience in parallel. Vertical-market brand building is a requirement; direct healthcare experience is a strong plus but not a prerequisite.</p></li><li><p style=\"min-height:1.5em\">Hands-on fluency with X and LinkedIn, including the algorithmic and cultural differences between the two, and the ability to write natively for each. Instagram experience is welcome but not required.</p></li><li><p style=\"min-height:1.5em\">A real track record of building employees into credible public voices. You have coached executives, founders, or subject-matter experts into consistent public posters, and you can speak specifically to the audience growth that resulted.</p></li><li><p style=\"min-height:1.5em\">Outstanding writing across short and long form. You can write an opening line, a thread, and a piece of microcopy that earns the open, the read, and the share, and you edit your own work with discipline.</p></li><li><p style=\"min-height:1.5em\">Strong content sense across formats, including writing, short-form video, carousels, and photography. You know what good content looks like before it is made.</p></li><li><p style=\"min-height:1.5em\">An AI-native working style. You build with AI every day, hold considered opinions about where it strengthens the work and where it weakens it, and actively seek out new tools and workflows.</p></li><li><p style=\"min-height:1.5em\">Experience inside a high-growth technology or AI company, with a clear understanding of how brands move and resonate in that orbit.</p></li><li><p style=\"min-height:1.5em\">Scrappy execution instincts. You can ship a post in an hour and brief a shoot in a day when the moment calls for it, without sacrificing quality.</p></li><li><p style=\"min-height:1.5em\">Excellent collaboration and communication skills. You brief well, give useful feedback, and treat creative partners as strategic peers rather than service providers.</p></li><li><p style=\"min-height:1.5em\">A low-ego, high-standards posture. You are direct, generous with your collaborators, and focused on outcomes over credit.</p></li></ul><h2>Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A background as a creator, journalist, or editor in your own right</p></li><li><p style=\"min-height:1.5em\">A personal handle on X or LinkedIn that you have grown to a meaningful following</p></li><li><p style=\"min-height:1.5em\">Comfort on camera, or behind it</p></li></ul><h2>Working at Abridge</h2><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of working from our San Francisco office a minimum of three days per week. Relocation assistance is available for candidates who are willing to move to San Francisco.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWe are looking for a Senior Social Media Marketer to own how Abridge shows up in public. This is a role for someone who treats social as a craft, not a calendar, and who can build a presence that the AI community, clinicians, and health system leaders genuinely want to follow.\n\nAbridge is an AI company building in healthcare, and we believe the next generation of category leaders are being shaped on social right now. We have the substance to back a real public voice: a product that clinicians use and love, a team of practicing physicians and AI researchers, and a CEO who is himself a practicing cardiologist. What we need is someone who can translate that substance into content, community, and conversation that compound week over week.\n\nIn this role, you will own Abridge's presence on X and LinkedIn end to end. You will build the operating system that turns our employees into credible public voices in their own right. You will write, brief, capture, and ship content with the speed of a creator and the judgment of a brand lead. And you will do this across two distinct audiences that rarely overlap as much as people assume: the broader AI and technology community, where the conversation moves quickly and rewards originality, and the healthcare community, where credibility is built more deliberately over time.\n\nThis is a senior individual contributor role. You will partner closely with our Comms Lead, our Creative team (led by Paula), and the VP of Marketing on brand voice and editorial direction.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own Abridge's social strategy across X and LinkedIn, with Instagram as a secondary platform. You will set the editorial direction, the cadence, the content mix, and the standard for what ships.\n\n - Build two parallel social motions in service of one coherent brand: one tuned to the AI and technology community, the other to the healthcare community. The voices, formats, and rhythms will be different by design.\n\n - Run our employee-as-influencer program. You will identify the right internal voices among our clinicians, researchers, and leaders; coach them on platform-native writing; build the operating model that gets them posting consistently; and measure the lift their voices create over time.\n\n - Write at volume and at a high standard. Posts, threads, carousels, comments, and replies will all pass through you as either the first draft or the final eye.\n\n - Brief, capture, and create content across formats. You will storyboard short-form video, direct shoots at events and in the office, edit when speed matters, and brief the Creative team when polish matters. Knowing which mode to operate in is part of the job.\n\n - Build community, not just an audience. This means replying with intention, surfacing customer voices, amplifying the right conversations, and hosting real-time moments around launches and flagship events such as Conversation 2026.\n\n - Use AI as a force multiplier across the entire workflow, from research and ideation to drafting, repurposing, editing, and scheduling. You will set the bar for how the broader marketing organization uses AI for content.\n\n - Measure what matters. You will connect social activity to brand lift, audience growth, engagement quality, and pipeline influence, and bring rigor and transparency to what is and isn't working.\n\n - Partner across the marketing organization with Comms, Product Marketing, Customer Marketing, Events, and Growth. Social is the distribution layer for everything else we ship, and the role only works when those partnerships do.\n\n\nWHAT YOU'LL BRING\n\n - Six to eight years of experience in social media or content marketing, with a track record of building brands from a small footprint into a meaningful community.\n\n - Demonstrated experience building social presence for a vertical industry audience and a technology or AI audience in parallel. Vertical-market brand building is a requirement; direct healthcare experience is a strong plus but not a prerequisite.\n\n - Hands-on fluency with X and LinkedIn, including the algorithmic and cultural differences between the two, and the ability to write natively for each. Instagram experience is welcome but not required.\n\n - A real track record of building employees into credible public voices. You have coached executives, founders, or subject-matter experts into consistent public posters, and you can speak specifically to the audience growth that resulted.\n\n - Outstanding writing across short and long form. You can write an opening line, a thread, and a piece of microcopy that earns the open, the read, and the share, and you edit your own work with discipline.\n\n - Strong content sense across formats, including writing, short-form video, carousels, and photography. You know what good content looks like before it is made.\n\n - An AI-native working style. You build with AI every day, hold considered opinions about where it strengthens the work and where it weakens it, and actively seek out new tools and workflows.\n\n - Experience inside a high-growth technology or AI company, with a clear understanding of how brands move and resonate in that orbit.\n\n - Scrappy execution instincts. You can ship a post in an hour and brief a shoot in a day when the moment calls for it, without sacrificing quality.\n\n - Excellent collaboration and communication skills. You brief well, give useful feedback, and treat creative partners as strategic peers rather than service providers.\n\n - A low-ego, high-standards posture. You are direct, generous with your collaborators, and focused on outcomes over credit.\n\n\nBONUS POINTS\n\n - A background as a creator, journalist, or editor in your own right\n\n - A personal handle on X or LinkedIn that you have grown to a meaningful following\n\n - Comfort on camera, or behind it\n\n\nWORKING AT ABRIDGE\n\nThis position requires a commitment to a hybrid work model, with the expectation of working from our San Francisco office a minimum of three days per week. Relocation assistance is available for candidates who are willing to move to San Francisco.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"4e2ed1d1-5421-4bb0-b57a-9614fba2d7b4","title":"Partner Success Director - Midwest","department":"Commercial","team":"Partner Success - Strategic","employmentType":"FullTime","location":"Remote - Tier 2","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}}],"publishedAt":"2026-06-03T17:13:05.212+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/abridge/4e2ed1d1-5421-4bb0-b57a-9614fba2d7b4","applyUrl":"https://jobs.ashbyhq.com/abridge/4e2ed1d1-5421-4bb0-b57a-9614fba2d7b4/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As a Partner Success Director at Abridge, you own the relationship with your health system partners — full stop. You are the face of Abridge: the person executives call, the person clinicians trust, and the person who knows each partner’s people, priorities, and growth potential better than anyone. This is a high-touch, high-ownership role. You’ll go deep with a focused book and deliver a level of service, urgency, and strategic partnership that sets Abridge apart.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Partner Development:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain strong executive, operational, and technical relationships across your health system partners — going wide enough to ensure no critical relationship is a single point of failure, and deep enough that partners see Abridge as indispensable.</p></li><li><p style=\"min-height:1.5em\">Be the first call your partners make — serving as the primary point of contact and providing clear, timely, and reliable communication that earns confidence at every touchpoint and keeps all stakeholders informed and aligned.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor to health system leaders, offering strategic guidance and best practices that connect Abridge’s capabilities to the partner’s clinical and operational priorities.</p></li><li><p style=\"min-height:1.5em\">Know your partner data inside and out — usage trends, adoption patterns, growth potential — and use it to spot early signals, get ahead of risk, and build a compelling, data-backed story for every stakeholder conversation.</p></li><li><p style=\"min-height:1.5em\">Conduct regular executive business reviews with key stakeholders, assessing product performance, sharing value attainment, and aligning around continued opportunity to expand impact.</p></li><li><p style=\"min-height:1.5em\">Collaborate with the sales team to identify and advance expansion opportunities, outlining goals, milestones, and action plans and presenting new features and solutions with clear articulation of benefits and ROI.</p></li><li><p style=\"min-height:1.5em\">Track partner expansion metrics and contribute directly to revenue growth and retention targets.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Clinician Success:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build deep, trusted relationships with clinicians and healthcare professionals across your strategic customers — understanding their workflows, pain points, and objectives well enough to anticipate needs before they surface.</p></li><li><p style=\"min-height:1.5em\">Offer guidance and best practices that genuinely move the needle for clinicians — connecting Abridge’s capabilities directly to their workflows, productivity, and patient outcomes.</p></li><li><p style=\"min-height:1.5em\">Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.</p></li><li><p style=\"min-height:1.5em\">Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.</p></li><li><p style=\"min-height:1.5em\">Monitor clinician satisfaction and adoption data closely, identifying early signals of engagement or friction and converting them into targeted interventions that drive scaled, sustainable utilization.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Partner Advocacy:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner internally across sales, product, and other cross-functional teams to drive partner growth, remove barriers to adoption, and ensure partners experience Abridge at its best.</p></li><li><p style=\"min-height:1.5em\">Serve as the voice of the customer internally, sharing partner insights, feedback, and success stories to drive product and service improvements.</p></li><li><p style=\"min-height:1.5em\">Contribute to the development of partner success resources and best practices, such as case studies, engagement materials, and new communication strategies, ensuring your wins become team wins</p></li></ul></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience and a passion for customer, client facing roles, including but not excluded to a background in management consulting, enterprise SaaS, or health system innovation.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of the healthcare landscape, including the dynamics and challenges faced by large health enterprises and clinicians.</p></li><li><p style=\"min-height:1.5em\">Strong problem-solving skills, with a proactive and results-oriented mindset.</p></li><li><p style=\"min-height:1.5em\">Thrive in a high-touch model: you’re managing a focused book of strategic partners, not a high-volume portfolio. The depth of your relationships and the quality of your outcomes matter far more than breadth.</p></li><li><p style=\"min-height:1.5em\">Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.</p></li><li><p style=\"min-height:1.5em\">Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.</p></li><li><p style=\"min-height:1.5em\">Genuine passion for Abridge’s mission — people who are energized by what we’re building and why it needs to exist</p></li><li><p style=\"min-height:1.5em\">Strong organizational and project management capabilities.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAs a Partner Success Director at Abridge, you own the relationship with your health system partners — full stop. You are the face of Abridge: the person executives call, the person clinicians trust, and the person who knows each partner’s people, priorities, and growth potential better than anyone. This is a high-touch, high-ownership role. You’ll go deep with a focused book and deliver a level of service, urgency, and strategic partnership that sets Abridge apart.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Partner Development:\n   \n   - Build and maintain strong executive, operational, and technical relationships across your health system partners — going wide enough to ensure no critical relationship is a single point of failure, and deep enough that partners see Abridge as indispensable.\n   \n   - Be the first call your partners make — serving as the primary point of contact and providing clear, timely, and reliable communication that earns confidence at every touchpoint and keeps all stakeholders informed and aligned.\n   \n   - Act as a trusted advisor to health system leaders, offering strategic guidance and best practices that connect Abridge’s capabilities to the partner’s clinical and operational priorities.\n   \n   - Know your partner data inside and out — usage trends, adoption patterns, growth potential — and use it to spot early signals, get ahead of risk, and build a compelling, data-backed story for every stakeholder conversation.\n   \n   - Conduct regular executive business reviews with key stakeholders, assessing product performance, sharing value attainment, and aligning around continued opportunity to expand impact.\n   \n   - Collaborate with the sales team to identify and advance expansion opportunities, outlining goals, milestones, and action plans and presenting new features and solutions with clear articulation of benefits and ROI.\n   \n   - Track partner expansion metrics and contribute directly to revenue growth and retention targets.\n\n - Clinician Success:\n   \n   - Build deep, trusted relationships with clinicians and healthcare professionals across your strategic customers — understanding their workflows, pain points, and objectives well enough to anticipate needs before they surface.\n   \n   - Offer guidance and best practices that genuinely move the needle for clinicians — connecting Abridge’s capabilities directly to their workflows, productivity, and patient outcomes.\n   \n   - Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.\n   \n   - Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.\n   \n   - Monitor clinician satisfaction and adoption data closely, identifying early signals of engagement or friction and converting them into targeted interventions that drive scaled, sustainable utilization.\n\n - Partner Advocacy:\n   \n   - Partner internally across sales, product, and other cross-functional teams to drive partner growth, remove barriers to adoption, and ensure partners experience Abridge at its best.\n   \n   - Serve as the voice of the customer internally, sharing partner insights, feedback, and success stories to drive product and service improvements.\n   \n   - Contribute to the development of partner success resources and best practices, such as case studies, engagement materials, and new communication strategies, ensuring your wins become team wins\n\n\nWHAT YOU’LL BRING\n\n - Proven experience and a passion for customer, client facing roles, including but not excluded to a background in management consulting, enterprise SaaS, or health system innovation.\n\n - Strong understanding of the healthcare landscape, including the dynamics and challenges faced by large health enterprises and clinicians.\n\n - Strong problem-solving skills, with a proactive and results-oriented mindset.\n\n - Thrive in a high-touch model: you’re managing a focused book of strategic partners, not a high-volume portfolio. The depth of your relationships and the quality of your outcomes matter far more than breadth.\n\n - Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.\n\n - Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.\n\n - Genuine passion for Abridge’s mission — people who are energized by what we’re building and why it needs to exist\n\n - Strong organizational and project management capabilities.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"f180b849-6ccd-48e7-921e-eaec5556b196","title":"Senior Event Marketer","department":"Commercial","team":"Partners and Events","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-17T15:23:40.754+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/f180b849-6ccd-48e7-921e-eaec5556b196","applyUrl":"https://jobs.ashbyhq.com/abridge/f180b849-6ccd-48e7-921e-eaec5556b196/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is building the intelligence layer for healthcare — and events are central to how we earn trust, build relationships, and drive growth. We're hiring a Senior Event Marketer to own and elevate how we show up in the world.</p><p style=\"min-height:1.5em\">This is a high-ownership role at the intersection of creative execution and commercial impact. You'll be responsible for the end-to-end planning, logistics, and execution of experiences that bring Abridge's brand values to life — from trade shows to  executive forums to owned events. The ideal candidate brings clear structure, meticulous organization,  a business-driven mindset, and a genuine passion for building memorable experiences. You'll partner closely with our marketing, creative, sales, revenue operation teams, as well as external vendors and agency partners.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full lifecycle of events — from concept and budget planning through execution and post-event follow-up — across a portfolio of owned and third-party events including trade shows, executive forums, and owned events</p></li><li><p style=\"min-height:1.5em\">Partner closely with commercial teams to align programs to account priorities and revenue goals, connecting every experience directly to pipeline outcomes.</p></li><li><p style=\"min-height:1.5em\">Build and manage relationships with vendors, agencies, healthcare associations, and industry groups to deliver seamless, high-quality experiences that reflect Abridge's brand.</p></li><li><p style=\"min-height:1.5em\">Drive measurement and analytics across events, reporting clearly to senior stakeholders and using insights to continuously sharpen strategy.</p></li><li><p style=\"min-height:1.5em\">Support pre- and post-event email campaigns, social media storytelling, and ABM-informed engagement strategies to nurture leads and deepen relationships.</p></li><li><p style=\"min-height:1.5em\">Manage multiple programs across markets and timelines with operational rigor and attention to detail — without ever sacrificing quality.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6–8 years of event planning experience in a corporate or high-growth startup environment, with a proven track record of exceptional end-to-end execution.</p></li><li><p style=\"min-height:1.5em\">Strong commercial mindset — you understand how events drive pipeline and have worked hand-in-hand with sales teams to make it happen.</p></li><li><p style=\"min-height:1.5em\">Experience across both owned events and third-party conference strategy, from intimate executive dinners to large-scale conferences.</p></li><li><p style=\"min-height:1.5em\">Familiarity with account-based marketing (ABM) and executive engagement strategies.</p></li><li><p style=\"min-height:1.5em\">Excellent communication and stakeholder management skills, with the ability to influence across functions and clearly articulate plans and results.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel domestically for events — you're energized by being on the ground, bringing programs to life and building relationships in-market.</p></li><li><p style=\"min-height:1.5em\">Background in or passion for healthcare is a plus.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree in Marketing, Communications, Hospitality, or related field (or equivalent experience).</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is building the intelligence layer for healthcare — and events are central to how we earn trust, build relationships, and drive growth. We're hiring a Senior Event Marketer to own and elevate how we show up in the world.\n\nThis is a high-ownership role at the intersection of creative execution and commercial impact. You'll be responsible for the end-to-end planning, logistics, and execution of experiences that bring Abridge's brand values to life — from trade shows to executive forums to owned events. The ideal candidate brings clear structure, meticulous organization, a business-driven mindset, and a genuine passion for building memorable experiences. You'll partner closely with our marketing, creative, sales, revenue operation teams, as well as external vendors and agency partners.\n\nWhat You'll Do\n\n - Own the full lifecycle of events — from concept and budget planning through execution and post-event follow-up — across a portfolio of owned and third-party events including trade shows, executive forums, and owned events\n\n - Partner closely with commercial teams to align programs to account priorities and revenue goals, connecting every experience directly to pipeline outcomes.\n\n - Build and manage relationships with vendors, agencies, healthcare associations, and industry groups to deliver seamless, high-quality experiences that reflect Abridge's brand.\n\n - Drive measurement and analytics across events, reporting clearly to senior stakeholders and using insights to continuously sharpen strategy.\n\n - Support pre- and post-event email campaigns, social media storytelling, and ABM-informed engagement strategies to nurture leads and deepen relationships.\n\n - Manage multiple programs across markets and timelines with operational rigor and attention to detail — without ever sacrificing quality.\n\nWhat You'll Bring\n\n - 6–8 years of event planning experience in a corporate or high-growth startup environment, with a proven track record of exceptional end-to-end execution.\n\n - Strong commercial mindset — you understand how events drive pipeline and have worked hand-in-hand with sales teams to make it happen.\n\n - Experience across both owned events and third-party conference strategy, from intimate executive dinners to large-scale conferences.\n\n - Familiarity with account-based marketing (ABM) and executive engagement strategies.\n\n - Excellent communication and stakeholder management skills, with the ability to influence across functions and clearly articulate plans and results.\n\n - Willingness to travel domestically for events — you're energized by being on the ground, bringing programs to life and building relationships in-market.\n\n - Background in or passion for healthcare is a plus.\n\n - Bachelor's degree in Marketing, Communications, Hospitality, or related field (or equivalent experience).\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"bdbe64c1-cb3e-4ba6-a0fe-0bf76372a673","title":"Product Operations and Strategy Manager","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-03T22:30:44.184+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/bdbe64c1-cb3e-4ba6-a0fe-0bf76372a673","applyUrl":"https://jobs.ashbyhq.com/abridge/bdbe64c1-cb3e-4ba6-a0fe-0bf76372a673/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is growing rapidly and we're building out the Product Operations and Strategy team to help our product organization scale with excellence. Your time will be split between execution (fixing systems that no longer scale, running cross-functional workstreams end-to-end, keeping the team shipping with speed) and forward-looking strategy (helping product leadership see around corners, forming a point of view on what new bets we should be pursuing). You will flex across both, and the exact split will shift by quarter as the team's needs change. Day-to-day, you’ll be embedded within our Builders org and act as a key operating partner to product leadership, while working closely with cross-functional partners across Partner Experience, Commercial, and Finance.</p><p style=\"min-height:1.5em\">Reporting into the Senior Manager of Product Operations &amp; Strategy, this is a hands-on, high-impact role for a high-EQ, structured thinker with GSD energy who loves building the operating system of a world-class product org.</p><p style=\"min-height:1.5em\"><strong>This is a hybrid role with a minimum of 3 days weekly in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco. </strong></p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><p style=\"min-height:1.5em\">Below is a representative sample of current priorities. Expect them to shift quarter to quarter as the team scales.</p><p style=\"min-height:1.5em\"><strong>Execution and process design</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify product development processes that no longer scale and ship better ones in days.</p></li><li><p style=\"min-height:1.5em\">Get PMs and builders in front of customers, and close the loop between field signal and roadmap decisions.</p></li><li><p style=\"min-height:1.5em\">Design systems that surface key product knowledge and roadmap visibility throughout the org, so we continue to stay in sync as we scale.</p></li><li><p style=\"min-height:1.5em\">Reinvent how we hire and cultivate product talent, from redesigning our interview process to sharpening onboarding so new hires ramp to creating user value faster.</p></li></ul><p style=\"min-height:1.5em\"><strong>Strategy and forward planning</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ramp on the thorniest strategic questions product leadership needs answered, drive them to clear recommendations, and implement end-to-end.</p></li><li><p style=\"min-height:1.5em\">Translate shifts in the competitive landscape and regulatory environment into roadmap and GTM implications.</p></li><li><p style=\"min-height:1.5em\">Develop points of view on new bets and adjacent markets the company should be running at next.</p></li></ul><p style=\"min-height:1.5em\"><strong>Builder velocity and AI enablement</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Shape and measure the program that holds engineering and product teams accountable for real AI adoption. Treat every new AI tool as a chance to compound builder velocity.</p></li><li><p style=\"min-height:1.5em\">Host clinician and builder hackathons that strengthen our connection to the broader builder and clinician community.</p></li><li><p style=\"min-height:1.5em\">Build a shared context layer for the product org that powers our AI tooling and learns in real time, surfacing field insight and customer signal to the people who need it.</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years in consulting, investment banking, investing or similar roles (startup experience on top of that is a plus)</p></li><li><p style=\"min-height:1.5em\">Incredibly AI-pilled. This is a requirement of the role. You use AI tools every day, at work and on the side. You try new tools the week they launch and you build systems yourself (scripts, agents, workflows)</p></li><li><p style=\"min-height:1.5em\">Bias to action. High ownership mentality. You would rather ship something imperfect and iterate than over-plan.</p></li><li><p style=\"min-height:1.5em\">High EQ and the ability to influence without authority. You earn trust from engineers, PMs, GTM leaders, and executives because you are clear, reliable, and useful.</p></li><li><p style=\"min-height:1.5em\">First-principles thinker. You design operating systems that fit the context you're in, not playbooks copied from somewhere else.</p></li><li><p style=\"min-height:1.5em\">Numerate. You can present a point of view backed by analysis. You are as comfortable in a spreadsheet as in a stakeholder meeting.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. The mix of execution and strategy will shift quarter by quarter. You are energized by that, not destabilized.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is growing rapidly and we're building out the Product Operations and Strategy team to help our product organization scale with excellence. Your time will be split between execution (fixing systems that no longer scale, running cross-functional workstreams end-to-end, keeping the team shipping with speed) and forward-looking strategy (helping product leadership see around corners, forming a point of view on what new bets we should be pursuing). You will flex across both, and the exact split will shift by quarter as the team's needs change. Day-to-day, you’ll be embedded within our Builders org and act as a key operating partner to product leadership, while working closely with cross-functional partners across Partner Experience, Commercial, and Finance.\n\nReporting into the Senior Manager of Product Operations & Strategy, this is a hands-on, high-impact role for a high-EQ, structured thinker with GSD energy who loves building the operating system of a world-class product org.\n\nThis is a hybrid role with a minimum of 3 days weekly in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.\n\n\n\n\nWHAT YOU'LL DO\n\nBelow is a representative sample of current priorities. Expect them to shift quarter to quarter as the team scales.\n\nExecution and process design\n\n - Identify product development processes that no longer scale and ship better ones in days.\n\n - Get PMs and builders in front of customers, and close the loop between field signal and roadmap decisions.\n\n - Design systems that surface key product knowledge and roadmap visibility throughout the org, so we continue to stay in sync as we scale.\n\n - Reinvent how we hire and cultivate product talent, from redesigning our interview process to sharpening onboarding so new hires ramp to creating user value faster.\n\nStrategy and forward planning\n\n - Ramp on the thorniest strategic questions product leadership needs answered, drive them to clear recommendations, and implement end-to-end.\n\n - Translate shifts in the competitive landscape and regulatory environment into roadmap and GTM implications.\n\n - Develop points of view on new bets and adjacent markets the company should be running at next.\n\nBuilder velocity and AI enablement\n\n - Shape and measure the program that holds engineering and product teams accountable for real AI adoption. Treat every new AI tool as a chance to compound builder velocity.\n\n - Host clinician and builder hackathons that strengthen our connection to the broader builder and clinician community.\n\n - Build a shared context layer for the product org that powers our AI tooling and learns in real time, surfacing field insight and customer signal to the people who need it.\n\n\nWHAT YOU'LL BRING\n\n - 2+ years in consulting, investment banking, investing or similar roles (startup experience on top of that is a plus)\n\n - Incredibly AI-pilled. This is a requirement of the role. You use AI tools every day, at work and on the side. You try new tools the week they launch and you build systems yourself (scripts, agents, workflows)\n\n - Bias to action. High ownership mentality. You would rather ship something imperfect and iterate than over-plan.\n\n - High EQ and the ability to influence without authority. You earn trust from engineers, PMs, GTM leaders, and executives because you are clear, reliable, and useful.\n\n - First-principles thinker. You design operating systems that fit the context you're in, not playbooks copied from somewhere else.\n\n - Numerate. You can present a point of view backed by analysis. You are as comfortable in a spreadsheet as in a stakeholder meeting.\n\n - Comfort with ambiguity. The mix of execution and strategy will shift quarter by quarter. You are energized by that, not destabilized.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"2ed6d729-3a7f-4877-a037-2171aab1b0b0","title":"Staff Software Engineer, Scaling AI Systems","department":"Builder","team":"Infrastructure Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-09T20:22:47.937+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/2ed6d729-3a7f-4877-a037-2171aab1b0b0","applyUrl":"https://jobs.ashbyhq.com/abridge/2ed6d729-3a7f-4877-a037-2171aab1b0b0/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Abridge’s services and engineering team are in hyperscale mode. We are looking for experienced software engineers to join our team and help improve the performance, stability, and scalability of our software by multiples. This is a distributed systems oriented role and is approximately 80% software focused and 20% cloud infrastructure focused.</p><p style=\"min-height:1.5em\">You will help us build load testing and chaos engineering into our development cycle, leverage observability and profiling tools to identify performance bottlenecks and resolve them, work with diverse teams to help rehome their applications onto more scalable platforms, and ensure a smooth ride as we hyperscale our application adoption in the healthcare space. You may be embedded with application teams for weeks or months.</p><p style=\"min-height:1.5em\">The platform we are building needs to maximize both engineering velocity and security, will be under tremendous scale, and presents many opportunities to leverage creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Leverage load testing, chaos engineering, and other test practices to identify performance and latency bottlenecks across all of our systems, and make changes to application code to resolve them.</p></li><li><p style=\"min-height:1.5em\">Drive software changes that can rehome applications at the code level onto new infrastructure (run times, event driven infrastructure, databases, and more) in order to dramatically improve scalability as well as enable multi-tenant deployments.</p></li><li><p style=\"min-height:1.5em\">Identify and implement software configuration changes and performance tuning parameters that will dramatically improve performance and scalability.</p></li><li><p style=\"min-height:1.5em\">Build developer tools and software modules that help engineers build code faster and more effectively with more enablements to the entire engineering organization.</p></li><li><p style=\"min-height:1.5em\">Work with the Platform team to develop, and application teams to adopt, emerging elements of our internal developer platform, such as service templates and self-serve infrastructure.</p></li><li><p style=\"min-height:1.5em\">Work with application teams to establish and adopt SLOs and error budgets, and drive better metrics for application health that can drive automated canary releases, improved health monitoring, and better engineering practices.</p></li><li><p style=\"min-height:1.5em\">Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.</p></li><li><p style=\"min-height:1.5em\">Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools.</p></li><li><p style=\"min-height:1.5em\">Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.</p></li></ul><p style=\"min-height:1.5em\"><strong>Who You Are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of software engineering experience focused on distributed systems or tooling, with an interest in engineering enablement and software scaling.</p></li><li><p style=\"min-height:1.5em\">Experience as a back-end engineer focused on system performance and scalability.</p></li><li><p style=\"min-height:1.5em\">Experience reducing latency in software by  multiples through leveraging observability and profiling tools and deriving great pleasure from doing so.</p></li><li><p style=\"min-height:1.5em\">Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc.</p></li><li><p style=\"min-height:1.5em\">Comfortable implementing and securing services in Google Cloud Platform with Infrastructure as Code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies. Candidates without GCP experience but who have experience with Kubernetes are encouraged to apply.</p></li><li><p style=\"min-height:1.5em\">Experience building software with backend languages (e.g. Python, GoLang, Node, and Rust).</p></li><li><p style=\"min-height:1.5em\">Experience monitoring distributed systems with Prometheus, OpenTelemetry Collector, and Grafana (or something similar), including metrics collection, visualization, alerting, and using observability data to drive performance optimizations.</p></li><li><p style=\"min-height:1.5em\">Passion for engineering enablement and solving software and distributed systems scaling challenges under pressure.</p></li></ul><p style=\"min-height:1.5em\"><strong>Must be willing to travel up to 10%</strong></p><p style=\"min-height:1.5em\">Abridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person.</p><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\nThe Role\n\nAbridge’s services and engineering team are in hyperscale mode. We are looking for experienced software engineers to join our team and help improve the performance, stability, and scalability of our software by multiples. This is a distributed systems oriented role and is approximately 80% software focused and 20% cloud infrastructure focused.\n\nYou will help us build load testing and chaos engineering into our development cycle, leverage observability and profiling tools to identify performance bottlenecks and resolve them, work with diverse teams to help rehome their applications onto more scalable platforms, and ensure a smooth ride as we hyperscale our application adoption in the healthcare space. You may be embedded with application teams for weeks or months.\n\nThe platform we are building needs to maximize both engineering velocity and security, will be under tremendous scale, and presents many opportunities to leverage creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.\n\nWhat You'll Do\n\n - Leverage load testing, chaos engineering, and other test practices to identify performance and latency bottlenecks across all of our systems, and make changes to application code to resolve them.\n\n - Drive software changes that can rehome applications at the code level onto new infrastructure (run times, event driven infrastructure, databases, and more) in order to dramatically improve scalability as well as enable multi-tenant deployments.\n\n - Identify and implement software configuration changes and performance tuning parameters that will dramatically improve performance and scalability.\n\n - Build developer tools and software modules that help engineers build code faster and more effectively with more enablements to the entire engineering organization.\n\n - Work with the Platform team to develop, and application teams to adopt, emerging elements of our internal developer platform, such as service templates and self-serve infrastructure.\n\n - Work with application teams to establish and adopt SLOs and error budgets, and drive better metrics for application health that can drive automated canary releases, improved health monitoring, and better engineering practices.\n\n - Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.\n\n - Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools.\n\n - Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.\n\nWho You Are\n\n - 10+ years of software engineering experience focused on distributed systems or tooling, with an interest in engineering enablement and software scaling.\n\n - Experience as a back-end engineer focused on system performance and scalability.\n\n - Experience reducing latency in software by multiples through leveraging observability and profiling tools and deriving great pleasure from doing so.\n\n - Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc.\n\n - Comfortable implementing and securing services in Google Cloud Platform with Infrastructure as Code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies. Candidates without GCP experience but who have experience with Kubernetes are encouraged to apply.\n\n - Experience building software with backend languages (e.g. Python, GoLang, Node, and Rust).\n\n - Experience monitoring distributed systems with Prometheus, OpenTelemetry Collector, and Grafana (or something similar), including metrics collection, visualization, alerting, and using observability data to drive performance optimizations.\n\n - Passion for engineering enablement and solving software and distributed systems scaling challenges under pressure.\n\nMust be willing to travel up to 10%\n\nAbridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person.\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"b8206fdb-4d85-472c-bd8f-7c7a2dcbfa69","title":"Staff Application Security Engineer","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-10T21:16:24.706+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/b8206fdb-4d85-472c-bd8f-7c7a2dcbfa69","applyUrl":"https://jobs.ashbyhq.com/abridge/b8206fdb-4d85-472c-bd8f-7c7a2dcbfa69/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated <strong>Staff Application Security Engineer</strong> to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices. Impact both the vision and hands-on execution of our secure software development lifecycle (SDLC) across the entire product portfolio. You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, and mentor others to build secure-by-default systems at scale in the age of AI. This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><h3><strong>Secure Development &amp; Architecture Leadership</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead Threat Modeling and Design Reviews:</strong> Impact the product from ideation through to code that is shipping to production. Conduct advanced <strong>threat modeling</strong> and security architecture reviews for complex systems, new products, and platform initiatives, providing expert guidance and requirements to meet Abridge’s security goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Define Security Strategy:</strong> Define and implement the technical roadmap for the Application Security program, focusing on scalable assurance, proactive security measures, and setting clear standards and guardrails.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and Enable:</strong> Act as a subject matter expert and trusted advisor to product and engineering teams, providing mentorship on security features, product defense, secure coding practices, application architecture, and vulnerability remediation strategies.</p></li><li><p style=\"min-height:1.5em\"><strong>Conduct Training &amp; Awareness</strong>: Develop training materials for engineers to build a foundation of security best practices across the engineering organization.</p></li></ul><h3><strong>Vulnerability Management &amp; Incident Response</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Code and Security Reviews:</strong> Perform and lead in-depth <strong>secure code reviews</strong> (both manual and tool-assisted) to identify complex security vulnerabilities and flaws, including logic and authorization vulnerabilities that automated tools often miss. Get hands on with assessing AI models, agents, and architectures.</p></li><li><p style=\"min-height:1.5em\"><strong>Internal Penetration Testing</strong>: Lead internal penetration testing engagements for net new products and historical systems identify security risks across our environment.</p></li><li><p style=\"min-height:1.5em\"><strong>Vulnerability Program Oversight:</strong> Design and enhance the end-to-end vulnerability management program for Abridge’s products and applications, ensuring timely identification, prioritization, and remediation of critical security issues while doing so in as developer-friendly a way as possible.</p></li><li><p style=\"min-height:1.5em\"><strong>Security Incident Response:</strong> Serve as an expert on Abridge’s products and applications for the security incident response team, assisting in investigating and resolving security events and incidents.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 10+ years of direct experience in an Application Security role, with a demonstrated history of designing and implementing security improvements at scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Programming Fluency:</strong> Deep proficiency in one or more major programming languages (Python and NextJS a big plus) and a solid background in software development principles.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; Containers:</strong> Extensive experience securing applications deployed in <strong>Cloud environments</strong> (GCP a big plus) and knowledge of containerization technologies (Kubernetes).</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Depth:</strong> Expert-level knowledge of web application security techniques and principles, APIs, IAM (including identity, authentication/authorization, RBAC, ABAC), applied cryptography, etc.</p></li><li><p style=\"min-height:1.5em\"><strong>AI Security: </strong>Deep understanding of the security of AI and ML models, agents, and associated systems.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Security Research:</strong> Proven experience contributing to or leveraging open-source security tools, publishing security research, managing bug bounty programs, and active engagement in the security industry.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence:</strong> Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Security:</strong> Experience defining and utilizing security metrics to measure and report on the effectiveness of the AppSec program to both technical and executive audiences.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated Staff Application Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices. Impact both the vision and hands-on execution of our secure software development lifecycle (SDLC) across the entire product portfolio. You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, and mentor others to build secure-by-default systems at scale in the age of AI. This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization.\n\n\n\n\n\nWHAT YOU’LL DO\n\n\nSECURE DEVELOPMENT & ARCHITECTURE LEADERSHIP\n\n - Lead Threat Modeling and Design Reviews: Impact the product from ideation through to code that is shipping to production. Conduct advanced threat modeling and security architecture reviews for complex systems, new products, and platform initiatives, providing expert guidance and requirements to meet Abridge’s security goals.\n\n - Define Security Strategy: Define and implement the technical roadmap for the Application Security program, focusing on scalable assurance, proactive security measures, and setting clear standards and guardrails.\n\n - Mentor and Enable: Act as a subject matter expert and trusted advisor to product and engineering teams, providing mentorship on security features, product defense, secure coding practices, application architecture, and vulnerability remediation strategies.\n\n - Conduct Training & Awareness: Develop training materials for engineers to build a foundation of security best practices across the engineering organization.\n\n\nVULNERABILITY MANAGEMENT & INCIDENT RESPONSE\n\n - Code and Security Reviews: Perform and lead in-depth secure code reviews (both manual and tool-assisted) to identify complex security vulnerabilities and flaws, including logic and authorization vulnerabilities that automated tools often miss. Get hands on with assessing AI models, agents, and architectures.\n\n - Internal Penetration Testing: Lead internal penetration testing engagements for net new products and historical systems identify security risks across our environment.\n\n - Vulnerability Program Oversight: Design and enhance the end-to-end vulnerability management program for Abridge’s products and applications, ensuring timely identification, prioritization, and remediation of critical security issues while doing so in as developer-friendly a way as possible.\n\n - Security Incident Response: Serve as an expert on Abridge’s products and applications for the security incident response team, assisting in investigating and resolving security events and incidents.\n\n \n\n\nWHAT YOU’LL BRING\n\n - Experience: 10+ years of direct experience in an Application Security role, with a demonstrated history of designing and implementing security improvements at scale.\n\n - Programming Fluency: Deep proficiency in one or more major programming languages (Python and NextJS a big plus) and a solid background in software development principles.\n\n - Cloud & Containers: Extensive experience securing applications deployed in Cloud environments (GCP a big plus) and knowledge of containerization technologies (Kubernetes).\n\n - Technical Depth: Expert-level knowledge of web application security techniques and principles, APIs, IAM (including identity, authentication/authorization, RBAC, ABAC), applied cryptography, etc.\n\n - AI Security: Deep understanding of the security of AI and ML models, agents, and associated systems.\n\n\nBONUS POINTS IF…\n\n - Security Research: Proven experience contributing to or leveraging open-source security tools, publishing security research, managing bug bounty programs, and active engagement in the security industry.\n\n - Cross-Functional Influence: Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization.\n\n - Data-Driven Security: Experience defining and utilizing security metrics to measure and report on the effectiveness of the AppSec program to both technical and executive audiences.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"5413b10b-532f-46a7-b1f3-d5490d78120e","title":"Senior / Staff Software Engineer, Agentic Engineering","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-13T01:57:40.332+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/5413b10b-532f-46a7-b1f3-d5490d78120e","applyUrl":"https://jobs.ashbyhq.com/abridge/5413b10b-532f-46a7-b1f3-d5490d78120e/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge's platform is scaling fast alongside our expanding customer base and product growth. We're building a new agentic engineering team — one of our top company priorities — working directly with our CTO. We're looking for Engineers to help build the agentic infrastructure every engineer at Abridge relies on.</p><p style=\"min-height:1.5em\">You'll work at the intersection of AI tooling, CI/CD and developer experience — building the internal systems and agents that power how we develop and ship software. As an early member of this team, you'll tackle high-impact, high-ambiguity problems spanning CI/CD pipelines, MCP servers, and AI agents. Your work will directly shape how engineers build and deploy across Abridge.</p><p style=\"min-height:1.5em\">This is a rapidly-evolving role that sits at the intersection of AI, developer experience, platform engineering, and healthcare.</p><p style=\"min-height:1.5em\"><strong>This is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.</strong></p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build and evolve developer infrastructure:</strong> Own CI/CD systems, build tooling, and developer platforms that improve velocity and reliability across engineering. Drive measurable improvements in build/test times, deployment frequency, and onboarding experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Design and implement agentic workflows:</strong> Build MCP servers, autonomous agents, and AI-assisted tooling that embed AI deeply into the development lifecycle. Help teams integrate these tools effectively into their day-to-day work.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the developer experience:</strong> Improve the end-to-end developer journey — from local development and testing to deployment and observability. Identify and eliminate friction, treating internal engineers as your customers.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive technical excellence:</strong> Bring strong systems thinking to architecture and tooling decisions that improve developer ergonomics, feedback loops, and development velocity.</p></li><li><p style=\"min-height:1.5em\"><strong>Evaluate and adopt AI tooling:</strong> Stay current on AI-powered development tools and guide adoption across the engineering org to deliver measurable productivity gains.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong experience building and evolving CI/CD systems and build tooling (e.g., Bazel, Buck, GitHub Actions, Buildkite, CircleCI).</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with agentic frameworks, MCP servers, LLM tooling, or AI-assisted development workflows.</p></li><li><p style=\"min-height:1.5em\">Experience improving developer experience across local development, CI/CD pipelines, internal tooling, and developer workflows.</p></li><li><p style=\"min-height:1.5em\">Familiarity with production systems in public cloud environments (AWS, GCP, or similar).</p></li><li><p style=\"min-height:1.5em\">Experience with containerized environments, Kubernetes, and modern infrastructure tooling (e.g., ArgoCD, Istio, Atmos).</p></li><li><p style=\"min-height:1.5em\">Strong track record of leveraging AI tools and workflows to materially improve engineering velocity and operational efficiency.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and ability to collaborate across teams and functions.</p></li><li><p style=\"min-height:1.5em\">Genuine passion for Abridge's mission to improve healthcare in America and across the world.</p></li></ul><h2><strong>Bonus Points if...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've built or contributed to an internal developer platform (IDP) at scale.</p></li><li><p style=\"min-height:1.5em\">You have experience with multi-agent orchestration (LangGraph, LangChain, or similar).</p></li><li><p style=\"min-height:1.5em\">You've worked in regulated industries or healthcare environments.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nAbridge's platform is scaling fast alongside our expanding customer base and product growth. We're building a new agentic engineering team — one of our top company priorities — working directly with our CTO. We're looking for Engineers to help build the agentic infrastructure every engineer at Abridge relies on.\n\nYou'll work at the intersection of AI tooling, CI/CD and developer experience — building the internal systems and agents that power how we develop and ship software. As an early member of this team, you'll tackle high-impact, high-ambiguity problems spanning CI/CD pipelines, MCP servers, and AI agents. Your work will directly shape how engineers build and deploy across Abridge.\n\nThis is a rapidly-evolving role that sits at the intersection of AI, developer experience, platform engineering, and healthcare.\n\nThis is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and evolve developer infrastructure: Own CI/CD systems, build tooling, and developer platforms that improve velocity and reliability across engineering. Drive measurable improvements in build/test times, deployment frequency, and onboarding experience.\n\n - Design and implement agentic workflows: Build MCP servers, autonomous agents, and AI-assisted tooling that embed AI deeply into the development lifecycle. Help teams integrate these tools effectively into their day-to-day work.\n\n - Own the developer experience: Improve the end-to-end developer journey — from local development and testing to deployment and observability. Identify and eliminate friction, treating internal engineers as your customers.\n\n - Drive technical excellence: Bring strong systems thinking to architecture and tooling decisions that improve developer ergonomics, feedback loops, and development velocity.\n\n - Evaluate and adopt AI tooling: Stay current on AI-powered development tools and guide adoption across the engineering org to deliver measurable productivity gains.\n\n\nWHAT YOU’LL BRING\n\n - Strong experience building and evolving CI/CD systems and build tooling (e.g., Bazel, Buck, GitHub Actions, Buildkite, CircleCI).\n\n - Hands-on experience with agentic frameworks, MCP servers, LLM tooling, or AI-assisted development workflows.\n\n - Experience improving developer experience across local development, CI/CD pipelines, internal tooling, and developer workflows.\n\n - Familiarity with production systems in public cloud environments (AWS, GCP, or similar).\n\n - Experience with containerized environments, Kubernetes, and modern infrastructure tooling (e.g., ArgoCD, Istio, Atmos).\n\n - Strong track record of leveraging AI tools and workflows to materially improve engineering velocity and operational efficiency.\n\n - Strong communication skills and ability to collaborate across teams and functions.\n\n - Genuine passion for Abridge's mission to improve healthcare in America and across the world.\n\n\nBONUS POINTS IF...\n\n - You've built or contributed to an internal developer platform (IDP) at scale.\n\n - You have experience with multi-agent orchestration (LangGraph, LangChain, or similar).\n\n - You've worked in regulated industries or healthcare environments.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"9c7ba6c3-7744-48b8-a5b3-dab55c22e4b3","title":"Product Lead, AI/ML (Evals) ","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-22T16:15:32.850+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/9c7ba6c3-7744-48b8-a5b3-dab55c22e4b3","applyUrl":"https://jobs.ashbyhq.com/abridge/9c7ba6c3-7744-48b8-a5b3-dab55c22e4b3/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Abridge's has multiple products - the core product is ambient clinical notes, but we’ve expanded surfaces: billing, clinical decision support, orders, nursing, etc. Measuring quality reliably and iterating fast without breaking clinician trust sit at the core of every single product’s success.</p><p style=\"min-height:1.5em\">The Evals team owns the tooling, templates, and consultation that product teams use across the eval lifecycle: curate, build, iterate, and deploy. This builds the strategy, platform, and process that enables evals to be fast, trustworthy, consistent, and a true moat.</p><p style=\"min-height:1.5em\">We are hiring a Product Manager to lead this platform. You will work with 10+ teams and partner closely with engineering, ML, data science, and clinician science. You will help set the standard for how Abridge measures AI quality, decide what the platform builds, and make evaluating a new model cheap and routine as frontier models ship frequently.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive product strategy and execution for the evals platform. Own the roadmap across the eval lifecycle and own outcomes against it.</p></li><li><p style=\"min-height:1.5em\">Build the shared measurement infrastructure. Help build the systems that let any pod define quality, run experiments, compare models, and watch production. Own the standards for LLM judges, rule-based evaluators, human annotation, and online monitoring, and be clear about where each belongs.</p></li><li><p style=\"min-height:1.5em\">Make model selection fast and routine. Give teams a repeatable way to evaluate a new frontier model within days of release, and a defensible framework for when a post-trained specialty model is worth it over a prompted frontier one. Keep the eval system model-agnostic so it stays a neutral referee.</p></li><li><p style=\"min-height:1.5em\">Own the operating model across pods. Define the eval gates from early build through GA and steady-state monitoring, which gates are hard versus advisory, and who owns non-negotiable floors like critical-error rates. Land this across pods you don't own, without formal authority.</p></li><li><p style=\"min-height:1.5em\">Cross functional execution. Work with Data Engineering on the de-identification pipeline, Data Science on bootstrapping judge quality with less human annotation, Clinical Science on flagged production cases, and the agent platform team as workflows go agentic.</p></li><li><p style=\"min-height:1.5em\">Operate with a high bar for quality, speed, and accountability.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience with significant ownership of ML powered products or platform systems.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design.</p></li><li><p style=\"min-height:1.5em\">Strong technical fluency across ML, data pipelines, and distributed systems.</p></li><li><p style=\"min-height:1.5em\">Experience working closely with ML researchers and engineers to drive impact in production.</p></li><li><p style=\"min-height:1.5em\">Ability to balance long term architectural investments with near term quality improvements.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives.</p></li><li><p style=\"min-height:1.5em\">A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount.</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus Points If…</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines.</p></li><li><p style=\"min-height:1.5em\">You have worked in clinical, healthcare, or regulated environments with a high bar for accuracy and compliance.</p></li><li><p style=\"min-height:1.5em\">You have worked on specialty specific or domain specific model adaptations.</p></li><li><p style=\"min-height:1.5em\">You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products.</p></li><li><p style=\"min-height:1.5em\">You have experience shipping large scale ML products with human in the loop workflows.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\nThe Role\n\nAbridge's has multiple products - the core product is ambient clinical notes, but we’ve expanded surfaces: billing, clinical decision support, orders, nursing, etc. Measuring quality reliably and iterating fast without breaking clinician trust sit at the core of every single product’s success.\n\nThe Evals team owns the tooling, templates, and consultation that product teams use across the eval lifecycle: curate, build, iterate, and deploy. This builds the strategy, platform, and process that enables evals to be fast, trustworthy, consistent, and a true moat.\n\nWe are hiring a Product Manager to lead this platform. You will work with 10+ teams and partner closely with engineering, ML, data science, and clinician science. You will help set the standard for how Abridge measures AI quality, decide what the platform builds, and make evaluating a new model cheap and routine as frontier models ship frequently.\n\nWhat You'll Do\n\n - Drive product strategy and execution for the evals platform. Own the roadmap across the eval lifecycle and own outcomes against it.\n\n - Build the shared measurement infrastructure. Help build the systems that let any pod define quality, run experiments, compare models, and watch production. Own the standards for LLM judges, rule-based evaluators, human annotation, and online monitoring, and be clear about where each belongs.\n\n - Make model selection fast and routine. Give teams a repeatable way to evaluate a new frontier model within days of release, and a defensible framework for when a post-trained specialty model is worth it over a prompted frontier one. Keep the eval system model-agnostic so it stays a neutral referee.\n\n - Own the operating model across pods. Define the eval gates from early build through GA and steady-state monitoring, which gates are hard versus advisory, and who owns non-negotiable floors like critical-error rates. Land this across pods you don't own, without formal authority.\n\n - Cross functional execution. Work with Data Engineering on the de-identification pipeline, Data Science on bootstrapping judge quality with less human annotation, Clinical Science on flagged production cases, and the agent platform team as workflows go agentic.\n\n - Operate with a high bar for quality, speed, and accountability.\n\nWhat You Bring\n\n - 5+ years of product management experience with significant ownership of ML powered products or platform systems.\n\n - Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design.\n\n - Strong technical fluency across ML, data pipelines, and distributed systems.\n\n - Experience working closely with ML researchers and engineers to drive impact in production.\n\n - Ability to balance long term architectural investments with near term quality improvements.\n\n - Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives.\n\n - A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount.\n\nBonus Points If…\n\n - You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines.\n\n - You have worked in clinical, healthcare, or regulated environments with a high bar for accuracy and compliance.\n\n - You have worked on specialty specific or domain specific model adaptations.\n\n - You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products.\n\n - You have experience shipping large scale ML products with human in the loop workflows.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"9f8b30d1-e88a-4b44-9b45-3ceced4d39a7","title":"Director of Strategic Sales","department":"Commercial","team":"Sales - Strategic","employmentType":"FullTime","location":"Remote - Tier 1","secondaryLocations":[{"location":"Texas","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"US"}}},{"location":"California","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-06-24T20:58:27.246+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/9f8b30d1-e88a-4b44-9b45-3ceced4d39a7","applyUrl":"https://jobs.ashbyhq.com/abridge/9f8b30d1-e88a-4b44-9b45-3ceced4d39a7/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">We are looking for a highly motivated Director of Strategic Sales to join our dynamic team at Abridge. In this role, you will have the unique opportunity to drive new customer bookings, expand pilot opportunities, and articulate the value of Abridge solutions to healthcare executives and clinicians. With your extensive experience in consultative selling, knowledge of large healthcare systems, and exceptional communication skills, you will play a pivotal role in our rapid growth and establish Abridge as a leading innovator in generative AI applications for healthcare.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive booking for net new customers and expansion of pilot opportunities</p></li><li><p style=\"min-height:1.5em\">Articulate value of Abridge solution and technology to Health Systems executives and clinicians</p></li><li><p style=\"min-height:1.5em\">Develop pipeline within an assigned region to penetrate new accounts and create opportunities for Abridge solutions</p></li><li><p style=\"min-height:1.5em\">Work with health systems to define success criteria for initial Abridge usage and convert pilots into long-term customer agreements</p></li><li><p style=\"min-height:1.5em\">Execute recommended activities with prospective customers in alignment with the sales process to advance evaluation of Abridge solutions and drive opportunities to closure</p></li><li><p style=\"min-height:1.5em\">Build relationships with key decision makers and C-Level executives within IDNs and work directly with Physicians and Physician Services executives</p></li><li><p style=\"min-height:1.5em\">Develop account plans to fully deploy Abridge solutions by working with customers to build roadmaps for future expansion</p></li><li><p style=\"min-height:1.5em\">Work cross-functionally with relevant team members including product, implementations, support, legal, and marketing to enable customer success</p></li><li><p style=\"min-height:1.5em\">Proactively develops and expands network of relationships to generate opportunities</p></li><li><p style=\"min-height:1.5em\">Serve as an ambassador for Abridge in representing the company and our thoughtful approach to generative AI uses in healthcare environments</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years direct sales experience in Healthcare SaaS and technology solutions</p></li><li><p style=\"min-height:1.5em\">Evidence of success in roles focused on new customer acquisition</p></li><li><p style=\"min-height:1.5em\">Tech-forward experience when it comes to learning new internal tools (Slack, Google Suite, Notion, Figma)</p></li><li><p style=\"min-height:1.5em\">Experience selling to Integrated Delivery Networks and Enterprise Health Systems</p></li><li><p style=\"min-height:1.5em\">Demonstrated track record of consultative selling ability at C-suite level</p></li><li><p style=\"min-height:1.5em\">Previous responsibility with 7 figure contracts and multi-million dollar quotas</p></li><li><p style=\"min-height:1.5em\">Proven track record of consistent new business growth and relationship development</p></li><li><p style=\"min-height:1.5em\">Strong executive-level negotiation skills including contract and business terms</p></li><li><p style=\"min-height:1.5em\">Ability to communicate and influence at all organizational levels</p></li><li><p style=\"min-height:1.5em\">Strong interpersonal, time management, and presentation skills</p></li><li><p style=\"min-height:1.5em\">Ability to travel within the assigned territory to support sales objectives</p></li></ul><p style=\"min-height:1.5em\"><strong>LOCATION: This team member must reside in CA or TX.</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWe are looking for a highly motivated Director of Strategic Sales to join our dynamic team at Abridge. In this role, you will have the unique opportunity to drive new customer bookings, expand pilot opportunities, and articulate the value of Abridge solutions to healthcare executives and clinicians. With your extensive experience in consultative selling, knowledge of large healthcare systems, and exceptional communication skills, you will play a pivotal role in our rapid growth and establish Abridge as a leading innovator in generative AI applications for healthcare.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Drive booking for net new customers and expansion of pilot opportunities\n\n - Articulate value of Abridge solution and technology to Health Systems executives and clinicians\n\n - Develop pipeline within an assigned region to penetrate new accounts and create opportunities for Abridge solutions\n\n - Work with health systems to define success criteria for initial Abridge usage and convert pilots into long-term customer agreements\n\n - Execute recommended activities with prospective customers in alignment with the sales process to advance evaluation of Abridge solutions and drive opportunities to closure\n\n - Build relationships with key decision makers and C-Level executives within IDNs and work directly with Physicians and Physician Services executives\n\n - Develop account plans to fully deploy Abridge solutions by working with customers to build roadmaps for future expansion\n\n - Work cross-functionally with relevant team members including product, implementations, support, legal, and marketing to enable customer success\n\n - Proactively develops and expands network of relationships to generate opportunities\n\n - Serve as an ambassador for Abridge in representing the company and our thoughtful approach to generative AI uses in healthcare environments\n\n\nWHAT YOU’LL BRING\n\n - 10+ years direct sales experience in Healthcare SaaS and technology solutions\n\n - Evidence of success in roles focused on new customer acquisition\n\n - Tech-forward experience when it comes to learning new internal tools (Slack, Google Suite, Notion, Figma)\n\n - Experience selling to Integrated Delivery Networks and Enterprise Health Systems\n\n - Demonstrated track record of consultative selling ability at C-suite level\n\n - Previous responsibility with 7 figure contracts and multi-million dollar quotas\n\n - Proven track record of consistent new business growth and relationship development\n\n - Strong executive-level negotiation skills including contract and business terms\n\n - Ability to communicate and influence at all organizational levels\n\n - Strong interpersonal, time management, and presentation skills\n\n - Ability to travel within the assigned territory to support sales objectives\n\nLOCATION: This team member must reside in CA or TX.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7d6ae2be-cd53-466c-8151-2dae2e87aace","title":"Software Engineer- Early Careers","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-07-13T17:24:11.136+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7d6ae2be-cd53-466c-8151-2dae2e87aace","applyUrl":"https://jobs.ashbyhq.com/abridge/7d6ae2be-cd53-466c-8151-2dae2e87aace/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. </p><h2>The Role</h2><p style=\"min-height:1.5em\">We're looking for early-career Software Engineers who are highly driven and passionate about making a real-world impact through AI for healthcare. You'll join a cross-functional team of researchers, clinicians, and engineers to help translate cutting-edge language model capabilities into dependable clinical systems. You'll be building AI-powered features that touch real clinical workflows, shipping production code, and growing fast in an environment where GenAI is at the center of everything we build.</p><p style=\"min-height:1.5em\">You will be given an unusual amount of responsibility and autonomy. You will be surrounded by people who want to do their best work. You will experience accelerated learning and career growth. You will have a path to become a future leader of the company. The journey will be demanding but rewarding.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and iterate on agentic LLM systems — including retrieval pipelines, structured tool use, and chained LLM workflows — as part of a collaborative engineering team</p></li><li><p style=\"min-height:1.5em\">Contribute to evaluation frameworks that measure accuracy, robustness, and clinical reliability — including automated pipelines and human-in-the-loop review</p></li><li><p style=\"min-height:1.5em\">Contribute to backend and frontend systems across Abridge</p></li><li><p style=\"min-height:1.5em\">Think with an agent-first approach. Continuously learn and relearn agentic coding.</p></li><li><p style=\"min-height:1.5em\">Fine-tune your judgment on where the human in the loop is critical.</p></li><li><p style=\"min-height:1.5em\">Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.)</p></li><li><p style=\"min-height:1.5em\">Contribute to monitoring and observability systems that keep our LLM workflows healthy in production</p></li><li><p style=\"min-height:1.5em\">Collaborate across ML, infrastructure, product, and clinical teams — and develop a genuine understanding of the users and clinicians we serve</p></li><li><p style=\"min-height:1.5em\">Learn from senior engineers and bring curiosity and fresh perspective to every problem</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A degree in CS or a related field, or equivalent experience (projects, bootcamp, open source — we care about what you can build not where you learned it)</p></li><li><p style=\"min-height:1.5em\">Hands-on GenAI experience — through coursework, personal projects, internships, or hackathons. You've integrated an LLM API, built a RAG pipeline, experimented with agents, or shipped something AI-powered and can speak to what you learned</p></li><li><p style=\"min-height:1.5em\">Familiarity with LLM orchestration concepts (prompt chaining, tool use, retrieval) even if you haven't yet used them in a production setting</p></li><li><p style=\"min-height:1.5em\">AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify</p></li><li><p style=\"min-height:1.5em\">Curiosity about model evaluation, failure modes, and what it actually takes to make an LLM system reliable</p></li><li><p style=\"min-height:1.5em\">Collaborative, low-ego mindset — we move fast, and we need teammates who pitch in wherever needed</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">*This role is onsite 5 days a week in either our NYC or SF offices.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\nTHE ROLE\n\nWe're looking for early-career Software Engineers who are highly driven and passionate about making a real-world impact through AI for healthcare. You'll join a cross-functional team of researchers, clinicians, and engineers to help translate cutting-edge language model capabilities into dependable clinical systems. You'll be building AI-powered features that touch real clinical workflows, shipping production code, and growing fast in an environment where GenAI is at the center of everything we build.\n\nYou will be given an unusual amount of responsibility and autonomy. You will be surrounded by people who want to do their best work. You will experience accelerated learning and career growth. You will have a path to become a future leader of the company. The journey will be demanding but rewarding.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and iterate on agentic LLM systems — including retrieval pipelines, structured tool use, and chained LLM workflows — as part of a collaborative engineering team\n\n - Contribute to evaluation frameworks that measure accuracy, robustness, and clinical reliability — including automated pipelines and human-in-the-loop review\n\n - Contribute to backend and frontend systems across Abridge\n\n - Think with an agent-first approach. Continuously learn and relearn agentic coding.\n\n - Fine-tune your judgment on where the human in the loop is critical.\n\n - Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.)\n\n - Contribute to monitoring and observability systems that keep our LLM workflows healthy in production\n\n - Collaborate across ML, infrastructure, product, and clinical teams — and develop a genuine understanding of the users and clinicians we serve\n\n - Learn from senior engineers and bring curiosity and fresh perspective to every problem\n\n\n\n\nWHAT YOU'LL BRING\n\n - A degree in CS or a related field, or equivalent experience (projects, bootcamp, open source — we care about what you can build not where you learned it)\n\n - Hands-on GenAI experience — through coursework, personal projects, internships, or hackathons. You've integrated an LLM API, built a RAG pipeline, experimented with agents, or shipped something AI-powered and can speak to what you learned\n\n - Familiarity with LLM orchestration concepts (prompt chaining, tool use, retrieval) even if you haven't yet used them in a production setting\n\n - AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify\n\n - Curiosity about model evaluation, failure modes, and what it actually takes to make an LLM system reliable\n\n - Collaborative, low-ego mindset — we move fast, and we need teammates who pitch in wherever needed\n\n\n\n*This role is onsite 5 days a week in either our NYC or SF offices.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "}],"apiVersion":"1"}