{"jobs":[{"id":"097490e8-48c6-46e3-a0ce-882151fb4fa2","title":"Member of Technical Staff, Machine Learning","department":"Builder","team":"Science","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-07-11T22:30:33.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/097490e8-48c6-46e3-a0ce-882151fb4fa2","applyUrl":"https://jobs.ashbyhq.com/abridge/097490e8-48c6-46e3-a0ce-882151fb4fa2/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">From transcribing medical conversations to delivering key takeaways, our trailblazing work in machine learning research makes the Abridge experience possible. We're currently looking to hire research scientists with experience in machine learning and natural language processing. The ideal candidate will bring technical mastery, fluency with foundation models, genuine interest in the medical domain, and strong critical thinking skills to the role. At Abridge, all of our ML work has a strong research component, and all of our research scientists contribute directly to real products that impact the lives of doctors. </p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Advance the state of the art in medical NLP, in areas including conversation summarization, evidence extraction, outcome prediction, evaluation techniques, and experimentation.</p></li><li><p style=\"min-height:1.5em\">Actively contribute to the wider research community by sharing and publishing original research</p></li><li><p style=\"min-height:1.5em\">Help to define important problems, identify appropriate baselines, develop state-of-the-art methods, and ship them into production.</p></li><li><p style=\"min-height:1.5em\">Dial deeply into real-time feedback from clinicians to guide further refinements and innovations</p></li><li><p style=\"min-height:1.5em\">Be results-oriented in the face of ambiguous problems and uncertain outcomes</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong research background, as demonstrated through papers and a graduate degree (MS or PhD) in Electrical Engineering, Computer Sciences, Mathematics, or equivalent experience.</p></li><li><p style=\"min-height:1.5em\">High-impact publications at peer-reviewed AI conferences (e.g. ACL, COLM, EACL, NAACL, NeurIPS, ICML, ICLR, Interspeech, ICASSP, SLT, MLHC, ML4H).</p></li><li><p style=\"min-height:1.5em\">Significant real-world impact, as demonstrated through open source contributions and deployed technology.</p></li><li><p style=\"min-height:1.5em\">Strong programming skills with proven experience crafting, prototyping, and delivering machine learning solutions into production.</p></li><li><p style=\"min-height:1.5em\">Experience with deep learning libraries (e.g. PyTorch, Jax, Tensorflow) and platforms, multi-GPU training, and statistical analyses of observational and experimental data.</p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nFrom transcribing medical conversations to delivering key takeaways, our trailblazing work in machine learning research makes the Abridge experience possible. We're currently looking to hire research scientists with experience in machine learning and natural language processing. The ideal candidate will bring technical mastery, fluency with foundation models, genuine interest in the medical domain, and strong critical thinking skills to the role. At Abridge, all of our ML work has a strong research component, and all of our research scientists contribute directly to real products that impact the lives of doctors. \n\n\nWHAT YOU'LL DO\n\n - Advance the state of the art in medical NLP, in areas including conversation summarization, evidence extraction, outcome prediction, evaluation techniques, and experimentation.\n\n - Actively contribute to the wider research community by sharing and publishing original research\n\n - Help to define important problems, identify appropriate baselines, develop state-of-the-art methods, and ship them into production.\n\n - Dial deeply into real-time feedback from clinicians to guide further refinements and innovations\n\n - Be results-oriented in the face of ambiguous problems and uncertain outcomes\n\n\nWHAT YOU'LL BRING\n\n - Strong research background, as demonstrated through papers and a graduate degree (MS or PhD) in Electrical Engineering, Computer Sciences, Mathematics, or equivalent experience.\n\n - High-impact publications at peer-reviewed AI conferences (e.g. ACL, COLM, EACL, NAACL, NeurIPS, ICML, ICLR, Interspeech, ICASSP, SLT, MLHC, ML4H).\n\n - Significant real-world impact, as demonstrated through open source contributions and deployed technology.\n\n - Strong programming skills with proven experience crafting, prototyping, and delivering machine learning solutions into production.\n\n - Experience with deep learning libraries (e.g. PyTorch, Jax, Tensorflow) and platforms, multi-GPU training, and statistical analyses of observational and experimental data.\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nMust be willing to work from our SF office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7a28a84b-6756-4fe6-8af9-501fc8772a62","title":"Member of Technical Staff, VistA Integrations","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-10-15T17:06:46.991+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7a28a84b-6756-4fe6-8af9-501fc8772a62","applyUrl":"https://jobs.ashbyhq.com/abridge/7a28a84b-6756-4fe6-8af9-501fc8772a62/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.</p><p style=\"min-height:1.5em\"></p><h3><strong>What You’ll Do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.</p></li><li><p style=\"min-height:1.5em\">Scale up our business by designing, building, and supporting our integrations and infrastructure</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security</p></li><li><p style=\"min-height:1.5em\">Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt</p></li><li><p style=\"min-height:1.5em\">Build deep user empathy and maintain a user-centric mindset</p></li><li><p style=\"min-height:1.5em\">Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company</p></li><li><p style=\"min-height:1.5em\">Partner with VA clinical, technical, and security stakeholders and deliver within a secure, compliant federal environment</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You’ll Bring</strong></p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience launching business-critical integrations with large enterprises</p></li><li><p style=\"min-height:1.5em\">2+ years of VistA Integration experience</p></li><li><p style=\"min-height:1.5em\">Experience with mPage Workflow components, Dynamic Documentation, and CCL</p></li><li><p style=\"min-height:1.5em\">Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS</p></li><li><p style=\"min-height:1.5em\">Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform</p></li><li><p style=\"min-height:1.5em\">Passionate about working in healthcare integrations</p></li><li><p style=\"min-height:1.5em\">Ability to act with autonomy &amp; self-direction while working well in a team environment</p></li><li><p style=\"min-height:1.5em\">Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li><li><p style=\"min-height:1.5em\">Comfortable with working across domains and languages with a curiosity to experiment &amp; learn new things</p></li><li><p style=\"min-height:1.5em\">Strong communication with internal and external stakeholders</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience working with healthcare data integrations</p></li><li><p style=\"min-height:1.5em\">Experienced in delivering integrations with EHRs like Oracle Health/VistA and others</p></li><li><p style=\"min-height:1.5em\">Familiarity with one or more of the following technologies: FHIR, HL7, X12</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.\n\n - Scale up our business by designing, building, and supporting our integrations and infrastructure\n\n - Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.\n\n - Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security\n\n - Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt\n\n - Build deep user empathy and maintain a user-centric mindset\n\n - Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company\n\n - Partner with VA clinical, technical, and security stakeholders and deliver within a secure, compliant federal environment\n   \n   \n   \n   What You’ll Bring\n\n - 5+ years of experience launching business-critical integrations with large enterprises\n\n - 2+ years of VistA Integration experience\n\n - Experience with mPage Workflow components, Dynamic Documentation, and CCL\n\n - Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS\n\n - Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform\n\n - Passionate about working in healthcare integrations\n\n - Ability to act with autonomy & self-direction while working well in a team environment\n\n - Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\n - Comfortable with working across domains and languages with a curiosity to experiment & learn new things\n\n - Strong communication with internal and external stakeholders\n\n\nNICE TO HAVE\n\n - 2+ years of experience working with healthcare data integrations\n\n - Experienced in delivering integrations with EHRs like Oracle Health/VistA and others\n\n - Familiarity with one or more of the following technologies: FHIR, HL7, X12\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c3837e7e-2d59-49b6-95dc-0f670494fb31","title":"Member of Data Science Staff","department":"Operations","team":"Data Science","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2025-10-08T21:04:12.671+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c3837e7e-2d59-49b6-95dc-0f670494fb31","applyUrl":"https://jobs.ashbyhq.com/abridge/c3837e7e-2d59-49b6-95dc-0f670494fb31/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Our generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Senior Data Scientist to join our growing US-based Data Science team. Your work will be instrumental in driving product strategy, directly influencing how healthcare professionals engage with patient data. You’ll work across Abridge’s full product portfolio, partnering with product, engineering, science, commercial and finance teams to drive decisions with data.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Extract meaningful insights</strong> and <strong>identify trends and patterns</strong> relevant to our business and product, by collecting, cleaning, and analyzing internal and external data.</p></li><li><p style=\"min-height:1.5em\"><strong>Ensure end-to-end visibility and understanding of our AI generation pipelines</strong>, from internal quality metrics to automated assessment in production.</p></li><li><p style=\"min-height:1.5em\"><strong>Investigate and correct issues identified</strong> through data operations monitors, tools, and reports.</p></li><li><p style=\"min-height:1.5em\"><strong>User Behavior Modeling:</strong> Identify user patterns and insights by analyzing user interactions, engagement metrics, funnel analysis, etc. for product improvement and feature development. It is critical for data to drive increased user engagement and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>A/B Testing:</strong> Design and analyze A/B tests to evaluate the effectiveness of product features and design changes.</p></li><li><p style=\"min-height:1.5em\"><strong>AI model evaluation:</strong> Design and analyze metrics to evaluate our AI models, guide the team on gaps in evaluation processes, and drive solutions to improve measurable outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration with Product Teams:</strong> Work closely with product managers, designers, and engineers to translate data insights into product priorities.</p></li><li><p style=\"min-height:1.5em\"><strong>Serve as a domain expert for the business context of our analytics data</strong>, sharing your understanding of the assumptions and limitations of our business metrics.</p></li><li><p style=\"min-height:1.5em\"><strong>Continually enhance our understanding of the business and product</strong>, by identifying and filling gaps in our data sources. This includes working closely with multidisciplinary teams such as product, engineering, partner success, and the executive team.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years using Python, R, SQL for analytics</p></li><li><p style=\"min-height:1.5em\">5+ years in product-facing roles, driving product outcomes through A/B testing, defining aggressive project and company-level goals, and helping teams achieve them.</p></li><li><p style=\"min-height:1.5em\">Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)</p></li><li><p style=\"min-height:1.5em\">Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.</p></li><li><p style=\"min-height:1.5em\">Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing are all a plus</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.</p><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\n\n\nTHE ROLE\n\nOur generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Senior Data Scientist to join our growing US-based Data Science team. Your work will be instrumental in driving product strategy, directly influencing how healthcare professionals engage with patient data. You’ll work across Abridge’s full product portfolio, partnering with product, engineering, science, commercial and finance teams to drive decisions with data.\n\n\n\n\nWHAT YOU'LL DO\n\n - Extract meaningful insights and identify trends and patterns relevant to our business and product, by collecting, cleaning, and analyzing internal and external data.\n\n - Ensure end-to-end visibility and understanding of our AI generation pipelines, from internal quality metrics to automated assessment in production.\n\n - Investigate and correct issues identified through data operations monitors, tools, and reports.\n\n - User Behavior Modeling: Identify user patterns and insights by analyzing user interactions, engagement metrics, funnel analysis, etc. for product improvement and feature development. It is critical for data to drive increased user engagement and retention.\n\n - A/B Testing: Design and analyze A/B tests to evaluate the effectiveness of product features and design changes.\n\n - AI model evaluation: Design and analyze metrics to evaluate our AI models, guide the team on gaps in evaluation processes, and drive solutions to improve measurable outcomes.\n\n - Collaboration with Product Teams: Work closely with product managers, designers, and engineers to translate data insights into product priorities.\n\n - Serve as a domain expert for the business context of our analytics data, sharing your understanding of the assumptions and limitations of our business metrics.\n\n - Continually enhance our understanding of the business and product, by identifying and filling gaps in our data sources. This includes working closely with multidisciplinary teams such as product, engineering, partner success, and the executive team.\n\n\n\n\nWHAT YOU'LL BRING\n\n - 8+ years using Python, R, SQL for analytics\n\n - 5+ years in product-facing roles, driving product outcomes through A/B testing, defining aggressive project and company-level goals, and helping teams achieve them.\n\n - Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)\n\n - Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.\n\n - Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning\n\nBonus\n\n - Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing are all a plus\n   \n   \n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c7f09dee-07ca-444f-803d-961e7f88056b","title":"Member of Technical Staff, Machine Learning","department":"Builder","team":"ML Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2025-08-25T17:05:29.951+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c7f09dee-07ca-444f-803d-961e7f88056b","applyUrl":"https://jobs.ashbyhq.com/abridge/c7f09dee-07ca-444f-803d-961e7f88056b/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an <strong>ML Infrastructure Engineer</strong> at Abridge, you’ll play a pivotal role in building and optimizing the core inference infrastructure that powers our machine learning models. Your work will be instrumental in enhancing the scalability, efficiency, and performance of our AI-driven solutions. You will work with our Infrastructure and Research teams to build, deploy, optimize and orchestrate across our AI models.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, deploy and maintain scalable Kubernetes clusters for AI model inference and training</p></li><li><p style=\"min-height:1.5em\">Develop, optimize, and maintain ML model serving infrastructure, ensuring high-performance and low-latency.</p></li><li><p style=\"min-height:1.5em\">Collaborate with ML and product teams to scale backend infrastructure for AI-driven products, focusing on model deployment, throughput optimization, and compute efficiency.</p></li><li><p style=\"min-height:1.5em\">Optimize compute-heavy workflows and enhance GPU utilization for ML workloads.</p></li><li><p style=\"min-height:1.5em\">Build a robust model API orchestration system</p></li><li><p style=\"min-height:1.5em\">Collaborate with leadership to define and implement strategies for scaling infrastructure as the company grows, ensuring long-term efficiency and performance.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You’ll Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in building and deploying machine learning models in production environments.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of container orchestration and distributed systems architecture</p></li><li><p style=\"min-height:1.5em\">Expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management</p></li><li><p style=\"min-height:1.5em\">Experience developing APIs and managing distributed systems for both batch and real-time workloads</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to interface between research and product engineering</p></li></ul><p style=\"min-height:1.5em\"><strong>Ideally, You Have</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Expertise with model serving frameworks such as NVIDIA Triton Server, VLLM, TRT-LLM and so on.</p></li><li><p style=\"min-height:1.5em\">Expertise with ML toolchains such as PyTorch, Tensorflow or distributed training and inference libraries.</p></li><li><p style=\"min-height:1.5em\">Familiarity with GPU cluster management and CUDA optimization</p></li><li><p style=\"min-height:1.5em\">Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices</p></li><li><p style=\"min-height:1.5em\">Experience with container registries, image optimization, and multi-stage builds for ML workloads</p></li><li><p style=\"min-height:1.5em\">Experience orchestrating across ASR models or LLM models for building various GenAI applications</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAs an ML Infrastructure Engineer at Abridge, you’ll play a pivotal role in building and optimizing the core inference infrastructure that powers our machine learning models. Your work will be instrumental in enhancing the scalability, efficiency, and performance of our AI-driven solutions. You will work with our Infrastructure and Research teams to build, deploy, optimize and orchestrate across our AI models.\n\nWhat You'll Do\n\n - Design, deploy and maintain scalable Kubernetes clusters for AI model inference and training\n\n - Develop, optimize, and maintain ML model serving infrastructure, ensuring high-performance and low-latency.\n\n - Collaborate with ML and product teams to scale backend infrastructure for AI-driven products, focusing on model deployment, throughput optimization, and compute efficiency.\n\n - Optimize compute-heavy workflows and enhance GPU utilization for ML workloads.\n\n - Build a robust model API orchestration system\n\n - Collaborate with leadership to define and implement strategies for scaling infrastructure as the company grows, ensuring long-term efficiency and performance.\n\nWhat You’ll Bring\n\n - 5+ years of experience in building and deploying machine learning models in production environments.\n\n - Deep understanding of container orchestration and distributed systems architecture\n\n - Expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management\n\n - Experience developing APIs and managing distributed systems for both batch and real-time workloads\n\n - Excellent communication skills, with the ability to interface between research and product engineering\n\nIdeally, You Have\n\n - Expertise with model serving frameworks such as NVIDIA Triton Server, VLLM, TRT-LLM and so on.\n\n - Expertise with ML toolchains such as PyTorch, Tensorflow or distributed training and inference libraries.\n\n - Familiarity with GPU cluster management and CUDA optimization\n\n - Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices\n\n - Experience with container registries, image optimization, and multi-stage builds for ML workloads\n\n - Experience orchestrating across ASR models or LLM models for building various GenAI applications\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"d48553c1-a360-4509-a1e0-9df6d8b480f6","title":"Member of Design Staff, Product Design","department":"Builder","team":"Product Design","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2025-09-02T22:25:07.056+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/d48553c1-a360-4509-a1e0-9df6d8b480f6","applyUrl":"https://jobs.ashbyhq.com/abridge/d48553c1-a360-4509-a1e0-9df6d8b480f6/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Product Designer at Abridge, you won’t just be designing software. You’ll be redesigning the future of healthcare delivery. You’ll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.</p><p style=\"min-height:1.5em\">Healthcare is broken in ways most people don’t see. Clinicians spend much of their time on administrative tasks, contributing to unprecedented burnout and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients and looking at their computers.</p><p style=\"min-height:1.5em\">We’re hiring product designers with a range of experience levels, strengths, and areas of expertise. Your scope will reflect what you bring to the team, but every designer at Abridge is expected to take meaningful ownership, navigate ambiguity, and help raise the quality of our products and practice.</p><p style=\"min-height:1.5em\">This role is for someone who dreams big and can reimagine experiences. You’ll work on problems that have never been solved before, in an industry where design decisions directly affect human lives and well-being.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><p style=\"min-height:1.5em\">As a Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.</p><p style=\"min-height:1.5em\">You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re exploring new ideas or refining existing experiences, you’ll advocate for design excellence throughout the product lifecycle.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Simplify the Complex:</strong> Tackle challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive, thoughtful, and delightful experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Our Craft and Standards:</strong> Push the boundaries of visual and interaction design. Bring a strong command of design principles, motion, and prototyping; contribute to our evolving design standards; and ensure every detail and interaction is carefully considered.</p></li><li><p style=\"min-height:1.5em\"><strong>Own End-to-End Design Execution:</strong> Design for today’s needs and tomorrow’s challenges, translating early ideas into clear product direction, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it contributes to building an exceptional product.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion User-Centered Design:</strong> Advocate passionately for the clinicians and care teams who rely on our product every day. Engage in user research, synthesize insights, and ground design decisions in a deep understanding of users’ needs and pain points.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead Through Collaboration:</strong> Build strong partnerships across design, product, engineering, research, and other disciplines. Communicate clearly, invite feedback, and help teams make thoughtful decisions that balance user needs, business goals, and technical realities.</p></li></ul><h2>What You’ll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience shipping impactful digital products, ideally within complex domains. Experience with AI-powered products is a plus.</p></li><li><p style=\"min-height:1.5em\">A strong track record of taking meaningful design initiatives from concept through launch and demonstrating an impact on users and the business.</p></li><li><p style=\"min-height:1.5em\">The ability to bring clarity and momentum to ambiguous problems, adapting your approach and level of ownership to the needs of the work.</p></li><li><p style=\"min-height:1.5em\">A high craft bar that you consistently meet and help others elevate. You care deeply about the details while maintaining sight of the larger product experience.</p></li><li><p style=\"min-height:1.5em\">Exceptional communication, presentation, and storytelling skills, with the ability to articulate design rationale and influence partners across functions.</p></li><li><p style=\"min-height:1.5em\">A highly collaborative spirit and low ego, along with a genuine desire to learn, teach, give and receive feedback, and grow with a fast-paced, high-performing team.</p></li></ul><h2>Bonus Points If You Have Experience With</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">AI or machine-learning products</p></li><li><p style=\"min-height:1.5em\">Consumer mobile products</p></li><li><p style=\"min-height:1.5em\">Enterprise products</p></li></ul><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAs a Product Designer at Abridge, you won’t just be designing software. You’ll be redesigning the future of healthcare delivery. You’ll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.\n\nHealthcare is broken in ways most people don’t see. Clinicians spend much of their time on administrative tasks, contributing to unprecedented burnout and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients and looking at their computers.\n\nWe’re hiring product designers with a range of experience levels, strengths, and areas of expertise. Your scope will reflect what you bring to the team, but every designer at Abridge is expected to take meaningful ownership, navigate ambiguity, and help raise the quality of our products and practice.\n\nThis role is for someone who dreams big and can reimagine experiences. You’ll work on problems that have never been solved before, in an industry where design decisions directly affect human lives and well-being.\n\n\n\n\nWHAT YOU’LL DO\n\nAs a Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.\n\nYou’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re exploring new ideas or refining existing experiences, you’ll advocate for design excellence throughout the product lifecycle.\n\n - Simplify the Complex: Tackle challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive, thoughtful, and delightful experiences.\n\n - Elevate Our Craft and Standards: Push the boundaries of visual and interaction design. Bring a strong command of design principles, motion, and prototyping; contribute to our evolving design standards; and ensure every detail and interaction is carefully considered.\n\n - Own End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into clear product direction, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it contributes to building an exceptional product.\n\n - Champion User-Centered Design: Advocate passionately for the clinicians and care teams who rely on our product every day. Engage in user research, synthesize insights, and ground design decisions in a deep understanding of users’ needs and pain points.\n\n - Lead Through Collaboration: Build strong partnerships across design, product, engineering, research, and other disciplines. Communicate clearly, invite feedback, and help teams make thoughtful decisions that balance user needs, business goals, and technical realities.\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of experience shipping impactful digital products, ideally within complex domains. Experience with AI-powered products is a plus.\n\n - A strong track record of taking meaningful design initiatives from concept through launch and demonstrating an impact on users and the business.\n\n - The ability to bring clarity and momentum to ambiguous problems, adapting your approach and level of ownership to the needs of the work.\n\n - A high craft bar that you consistently meet and help others elevate. You care deeply about the details while maintaining sight of the larger product experience.\n\n - Exceptional communication, presentation, and storytelling skills, with the ability to articulate design rationale and influence partners across functions.\n\n - A highly collaborative spirit and low ego, along with a genuine desire to learn, teach, give and receive feedback, and grow with a fast-paced, high-performing team.\n\n\nBONUS POINTS IF YOU HAVE EXPERIENCE WITH\n\n - AI or machine-learning products\n\n - Consumer mobile products\n\n - Enterprise products\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"fe4bb4c9-9834-48a6-8f02-8f0ce03db78c","title":"Senior Enterprise Security Engineer","department":"Builder","team":"Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-03T17:41:21.663+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/fe4bb4c9-9834-48a6-8f02-8f0ce03db78c","applyUrl":"https://jobs.ashbyhq.com/abridge/fe4bb4c9-9834-48a6-8f02-8f0ce03db78c/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We’re looking for an experienced and highly motivated <strong>Senior Enterprise Security Engineer</strong> to join our team as one of the first engineers on the Abridge Security team. In this role, you’ll be a key technical contributor, implementing and operating the enterprise security controls that protect the identities, endpoints, SaaS applications, and corporate infrastructure our employees rely on every day.</p><p style=\"min-height:1.5em\">You’ll work cross-functionally with IT, Security, Legal, Compliance, and People teams to engineer security solutions that scale alongside rapid growth. This position requires deep hands-on expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder’s mindset and excellent communication skills to influence security culture across the organization.</p><p style=\"min-height:1.5em\">This is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Implement and Operate Identity and Access Management: </strong>Design, deploy, and manage IAM and Zero Trust access controls—including SSO, MFA, authentication protocols, access lifecycle management, and identity governance—across cloud and SaaS environments. Ensure every identity is accounted for and every access decision is defensible.</p></li><li><p style=\"min-height:1.5em\"><strong>Secure the Endpoint Fleet: </strong>Engineer and operate endpoint detection and response (EDR), device management (MDM), and endpoint compliance tooling, ensuring every device connecting to Abridge systems meets security standards across macOS, Windows, and Linux.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive SaaS and Third-Party Security: </strong>Build and operate programs for SaaS security posture management, shadow IT discovery, and third-party risk assessment to maintain control as the SaaS footprint grows.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate and Scale: </strong>Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineer Corporate Network Security: </strong>Design and maintain secure corporate network architectures, including VPN, ZTNA, network segmentation, and Wi-Fi security, ensuring robust protection for both on-premises and remote work environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Support Enterprise AI Security: </strong>Help implement Abridge’s strategy for securing corporate AI adoption—from enforcing governance frameworks and sanctioned tool inventories to deploying technical controls around data loss prevention and third-party AI vendor risk.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner Cross-Functionally: </strong>Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don’t slow down the organization.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Depth of Experience: </strong>7+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with a demonstrated track record of hands-on implementation and operational ownership.</p></li><li><p style=\"min-height:1.5em\"><strong>Identity and Access Expertise: </strong>Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust architectures in modern enterprise environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Endpoint Security Proficiency: </strong>Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud and SaaS Fluency: </strong>Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Mindset: </strong>Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence: </strong>Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication Skills: </strong>Strong communicator who can translate technical security topics into clear terms for audiences ranging from engineers to executive leadership.</p></li><li><p style=\"min-height:1.5em\"><strong>Pragmatic Execution: </strong>You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup.</p></li><li><p style=\"min-height:1.5em\">You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST.</p></li><li><p style=\"min-height:1.5em\">You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness.</p></li><li><p style=\"min-height:1.5em\">You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate.</p></li><li><p style=\"min-height:1.5em\">You participate in the security community via talks, papers, blogs, or open-source contributions.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWant to work on building out security from the ground up at the leading edge of AI in healthcare globally? We’re looking for an experienced and highly motivated Senior Enterprise Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you’ll be a key technical contributor, implementing and operating the enterprise security controls that protect the identities, endpoints, SaaS applications, and corporate infrastructure our employees rely on every day.\n\nYou’ll work cross-functionally with IT, Security, Legal, Compliance, and People teams to engineer security solutions that scale alongside rapid growth. This position requires deep hands-on expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder’s mindset and excellent communication skills to influence security culture across the organization.\n\nThis is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Implement and Operate Identity and Access Management: Design, deploy, and manage IAM and Zero Trust access controls—including SSO, MFA, authentication protocols, access lifecycle management, and identity governance—across cloud and SaaS environments. Ensure every identity is accounted for and every access decision is defensible.\n\n - Secure the Endpoint Fleet: Engineer and operate endpoint detection and response (EDR), device management (MDM), and endpoint compliance tooling, ensuring every device connecting to Abridge systems meets security standards across macOS, Windows, and Linux.\n\n - Drive SaaS and Third-Party Security: Build and operate programs for SaaS security posture management, shadow IT discovery, and third-party risk assessment to maintain control as the SaaS footprint grows.\n\n - Automate and Scale: Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems.\n\n - Engineer Corporate Network Security: Design and maintain secure corporate network architectures, including VPN, ZTNA, network segmentation, and Wi-Fi security, ensuring robust protection for both on-premises and remote work environments.\n\n - Support Enterprise AI Security: Help implement Abridge’s strategy for securing corporate AI adoption—from enforcing governance frameworks and sanctioned tool inventories to deploying technical controls around data loss prevention and third-party AI vendor risk.\n\n - Partner Cross-Functionally: Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don’t slow down the organization.\n\n\nWHAT YOU’LL BRING\n\n - Depth of Experience: 7+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with a demonstrated track record of hands-on implementation and operational ownership.\n\n - Identity and Access Expertise: Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust architectures in modern enterprise environments.\n\n - Endpoint Security Proficiency: Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux.\n\n - Cloud and SaaS Fluency: Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk.\n\n - Engineering Mindset: Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus.\n\n - Cross-Functional Influence: Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using.\n\n - Communication Skills: Strong communicator who can translate technical security topics into clear terms for audiences ranging from engineers to executive leadership.\n\n - Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture.\n\n\nBONUS POINTS IF…\n\n - You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup.\n\n - You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST.\n\n - You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness.\n\n - You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate.\n\n - You participate in the security community via talks, papers, blogs, or open-source contributions.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"aef83f6a-0bc8-4d6a-b310-24415918ee3c","title":"Member of Product Staff, Forward Deployed","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-06-22T17:17:11.072+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/aef83f6a-0bc8-4d6a-b310-24415918ee3c","applyUrl":"https://jobs.ashbyhq.com/abridge/aef83f6a-0bc8-4d6a-b310-24415918ee3c/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h1>The Role</h1><p style=\"min-height:1.5em\">Abridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product.</p><p style=\"min-height:1.5em\">This is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall.</p><p style=\"min-height:1.5em\"><em><strong>This role can be based out of our San Francisco or NYC office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model. </strong></em></p><p style=\"min-height:1.5em\"></p><h1>What You’ll Do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written.</p></li><li><p style=\"min-height:1.5em\">Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.</p></li><li><p style=\"min-height:1.5em\">Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.</p></li><li><p style=\"min-height:1.5em\">Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.</p></li><li><p style=\"min-height:1.5em\">Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.</p></li></ul><h1>What you'll bring</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.</p></li><li><p style=\"min-height:1.5em\">Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.</p></li><li><p style=\"min-height:1.5em\">Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.</p></li><li><p style=\"min-height:1.5em\">Cross-functional credibility. You can go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product<br />voice in front of CMOs, CMIOs, CIOs, and CFOs.</p></li><li><p style=\"min-height:1.5em\">Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus points if:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.</p></li><li><p style=\"min-height:1.5em\">Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product.\n\nThis is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall.\n\nThis role can be based out of our San Francisco or NYC office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model. \n\n\n\n\nWHAT YOU’LL DO\n\n - Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written.\n\n - Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.\n\n - Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.\n\n - Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.\n\n - Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.\n\n\nWHAT YOU'LL BRING\n\n - 7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.\n\n - Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.\n\n - Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights.\n\n - Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.\n\n - Cross-functional credibility. You can go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product\n   voice in front of CMOs, CMIOs, CIOs, and CFOs.\n\n - Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.\n\n - Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.\n\nBonus points if:\n\n - Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.\n\n - Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"03a3231f-8361-405e-87a6-192d710ca912","title":"Member of Technical Staff, Research Science","department":"Builder","team":"Strategic Research","employmentType":"FullTime","location":"NYC Office","secondaryLocations":[],"publishedAt":"2026-03-03T21:19:40.269+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/03a3231f-8361-405e-87a6-192d710ca912","applyUrl":"https://jobs.ashbyhq.com/abridge/03a3231f-8361-405e-87a6-192d710ca912/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is hiring Members of Technical Staff to join our Strategic Research team. We are looking for candidates who combine strong computational and quantitative research skills with a deep understanding of clinical care—and who want to apply these skills in translational research to develop better clinical AI, establish better evidence, and support better care delivery.</p><p style=\"min-height:1.5em\">You may be a clinician-engineer or clinician informaticist with an established record of high-impact research, or a computational scientist who has years of experience working closely with clinicians and health systems. You understand how care is delivered, have worked extensively with clinical data, and can lead scientific collaborations with experienced researchers and clinical leaders across health systems and research institutions.</p><p style=\"min-height:1.5em\">In this role, you will drive research studies of Abridge models and products in partnership with health systems, leveraging large-scale clinical conversation data to generate new insights about care delivery, documentation quality, clinical decision-making, and downstream patient outcomes. Working closely with our science and product teams, your work will inform model development and evaluation frameworks. Your work will contribute to broader scientific understanding of how clinical AI systems affect patients and providers in the real world. Potential directions include evaluating clinical AI, measuring care quality and patient-clinician communication, developing feedback tools for medical education, and generating real world evidence from clinical conversations alongside electronic health records. You will help identify which questions matter most and develop methods and prototypes that can inform Abridge’s products.</p><p style=\"min-height:1.5em\"><strong>About Strategic Research</strong>: The Strategic Research team at Abridge designs and conducts rigorous research to understand and improve the impact of ambient AI in clinical care, and supports external research efforts that use Abridge data. In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our science and engineering teams on AI development and evaluation. The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify clinically important research questions and lead projects from initial formulation through study design, implementation, analysis, and publication.</p></li><li><p style=\"min-height:1.5em\">Engage with external researchers and other stakeholders on designing and conducting research on ambient AI and research that leverages Abridge data.<br />Take ownership of moving research forward, working with collaborators to resolve data, tooling, and study-execution blockers and adapting plans when needed.</p></li><li><p style=\"min-height:1.5em\">Develop a strong user-centric and patient-centric mindset, grounding the research in empathy for the real world experience of providers and patients</p></li><li><p style=\"min-height:1.5em\">Work directly with clinical and product teams to ground research in real workflows and translate findings into product decisions and capabilities.</p></li><li><p style=\"min-height:1.5em\">Write technical reports and give presentations to internal and external stakeholders</p></li><li><p style=\"min-height:1.5em\">Actively contribute to the wider research community by publishing original research in leading peer-reviewed publication venues</p></li><li><p style=\"min-height:1.5em\">Mentor research interns</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MD, PhD, or equivalent research background. Relevant PhD fields include computer science, biomedical or clinical informatics, statistics, biostatistics, and related disciplines. Physician applicants should bring substantial quantitative or computational research experience; a PhD is not required.</p></li><li><p style=\"min-height:1.5em\">3+ years of research experience within clinical environments or through sustained collaboration with clinicians and health systems in addition to research conducted during doctorate studies. This experience may include, but is not limited to, work conducted during research or clinical training.</p></li><li><p style=\"min-height:1.5em\">Prior experience with applying ML/NLP methods to unstructured text data, as evidenced by significant coursework or research publications.</p></li><li><p style=\"min-height:1.5em\">A strong record of leading rigorous research in clinical informatics, AI in healthcare, or related fields, demonstrated through peer-reviewed publications in top venues and clear ownership of the underlying work.</p></li><li><p style=\"min-height:1.5em\">Strong judgment about clinical data and study design: you recognize when an outcome is poorly measured, a study is confounded, or an evaluation does not support the intended clinical claim.</p></li><li><p style=\"min-height:1.5em\">The ability to lead substantive scientific discussions with experienced clinical investigators and researchers, explain methodological tradeoffs clearly, and build productive collaborations.</p></li><li><p style=\"min-height:1.5em\"><strong>Rigor at speed</strong>. You can scope and execute scientifically rigorous work under compressed timelines. You make thoughtful tradeoffs to deliver credible evidence where and when it is needed most.</p></li><li><p style=\"min-height:1.5em\"><strong>A problem-before-method mindset</strong>. You do not change the question to make it amenable to simple analysis.   You use established methods when they are sufficient, learn unfamiliar approaches when needed, and develop new methods when existing ones fall short.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Must be willing to work from our New York City office at least 3x per week.</h2><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City.</p><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\n\n\nTHE ROLE\n\nAbridge is hiring Members of Technical Staff to join our Strategic Research team. We are looking for candidates who combine strong computational and quantitative research skills with a deep understanding of clinical care—and who want to apply these skills in translational research to develop better clinical AI, establish better evidence, and support better care delivery.\n\nYou may be a clinician-engineer or clinician informaticist with an established record of high-impact research, or a computational scientist who has years of experience working closely with clinicians and health systems. You understand how care is delivered, have worked extensively with clinical data, and can lead scientific collaborations with experienced researchers and clinical leaders across health systems and research institutions.\n\nIn this role, you will drive research studies of Abridge models and products in partnership with health systems, leveraging large-scale clinical conversation data to generate new insights about care delivery, documentation quality, clinical decision-making, and downstream patient outcomes. Working closely with our science and product teams, your work will inform model development and evaluation frameworks. Your work will contribute to broader scientific understanding of how clinical AI systems affect patients and providers in the real world. Potential directions include evaluating clinical AI, measuring care quality and patient-clinician communication, developing feedback tools for medical education, and generating real world evidence from clinical conversations alongside electronic health records. You will help identify which questions matter most and develop methods and prototypes that can inform Abridge’s products.\n\nAbout Strategic Research: The Strategic Research team at Abridge designs and conducts rigorous research to understand and improve the impact of ambient AI in clinical care, and supports external research efforts that use Abridge data. In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our science and engineering teams on AI development and evaluation. The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value.\n\n\n\n\nWHAT YOU’LL DO\n\n - Identify clinically important research questions and lead projects from initial formulation through study design, implementation, analysis, and publication.\n\n - Engage with external researchers and other stakeholders on designing and conducting research on ambient AI and research that leverages Abridge data.\n   Take ownership of moving research forward, working with collaborators to resolve data, tooling, and study-execution blockers and adapting plans when needed.\n\n - Develop a strong user-centric and patient-centric mindset, grounding the research in empathy for the real world experience of providers and patients\n\n - Work directly with clinical and product teams to ground research in real workflows and translate findings into product decisions and capabilities.\n\n - Write technical reports and give presentations to internal and external stakeholders\n\n - Actively contribute to the wider research community by publishing original research in leading peer-reviewed publication venues\n\n - Mentor research interns\n\n\n\n\nWHAT YOU’LL BRING\n\n - MD, PhD, or equivalent research background. Relevant PhD fields include computer science, biomedical or clinical informatics, statistics, biostatistics, and related disciplines. Physician applicants should bring substantial quantitative or computational research experience; a PhD is not required.\n\n - 3+ years of research experience within clinical environments or through sustained collaboration with clinicians and health systems in addition to research conducted during doctorate studies. This experience may include, but is not limited to, work conducted during research or clinical training.\n\n - Prior experience with applying ML/NLP methods to unstructured text data, as evidenced by significant coursework or research publications.\n\n - A strong record of leading rigorous research in clinical informatics, AI in healthcare, or related fields, demonstrated through peer-reviewed publications in top venues and clear ownership of the underlying work.\n\n - Strong judgment about clinical data and study design: you recognize when an outcome is poorly measured, a study is confounded, or an evaluation does not support the intended clinical claim.\n\n - The ability to lead substantive scientific discussions with experienced clinical investigators and researchers, explain methodological tradeoffs clearly, and build productive collaborations.\n\n - Rigor at speed. You can scope and execute scientifically rigorous work under compressed timelines. You make thoughtful tradeoffs to deliver credible evidence where and when it is needed most.\n\n - A problem-before-method mindset. You do not change the question to make it amenable to simple analysis.   You use established methods when they are sufficient, learn unfamiliar approaches when needed, and develop new methods when existing ones fall short.\n   \n   \n\n\nMUST BE WILLING TO WORK FROM OUR NEW YORK CITY OFFICE AT LEAST 3X PER WEEK.\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City.\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"9fca445b-16e9-4a49-986f-f107a29b56ae","title":"Manager of Physical Security","department":"Operations","team":"Physical Security","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-10-28T00:19:12.466+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/9fca445b-16e9-4a49-986f-f107a29b56ae","applyUrl":"https://jobs.ashbyhq.com/abridge/9fca445b-16e9-4a49-986f-f107a29b56ae/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is at the leading edge of AI in healthcare, and our Physical Security &amp; Life Safety program is built to match. We’re looking for an experienced Manager, Physical Security &amp; Life Safety to own day-to-day operations at our San Francisco office and take an established program to the next level. You’ll lead our contract security team, run our employee safety programs, and be the person our people trust to keep them safe at work and on the way there.</p><p style=\"min-height:1.5em\">This position requires deep expertise in physical security, a proactive mindset for implementing safeguards, and excellent communication skills to influence security protocols across the organization. This is an opportunity to mature and scale a program that is already delivering results. You will thrive here if you are passionate about building and securing facilities that effectively blend security requirements with the employee experience.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Owning physical security operations</strong> for our San Francisco Office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management</p></li><li><p style=\"min-height:1.5em\"><strong>Managing the contract security guard force</strong>, including staffing schedules, post orders, patrol routes, escort services, performance management, training standards, and ensuring consistent service delivery aligned with Abridge's standards and culture</p></li><li><p style=\"min-height:1.5em\"><strong>Developing and maintaining the office's life safety program</strong>, including fire safety plans, emergency action plans, evacuation procedures, shelter-in-place protocols, and AED/first aid readiness</p></li><li><p style=\"min-height:1.5em\"><strong>Leading incident response</strong> for all physical security and life safety events at the office, conducting investigations, writing after-action reports, and driving corrective actions</p></li><li><p style=\"min-height:1.5em\"><strong>Conducting regular risk assessments and security audits</strong> of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborating with Facilities, IT, and People teams</strong> on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives</p></li><li><p style=\"min-height:1.5em\"><strong>Managing security technology systems</strong> including access control platforms, video management systems, intrusion detection, and intercoms, owning vendor performance, standards, maintenance, and upgrades</p></li><li><p style=\"min-height:1.5em\"><strong>Running employee safety programs</strong>, including in-person escorts, commute and neighborhood risk management, and employee safety monitoring.</p></li><li><p style=\"min-height:1.5em\"><strong>Monitoring the local threat environment</strong>, including protests, demonstrations, and activism targeting the AI industry, and communicating timely guidance to employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Creating and delivering security awareness training</strong> for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>5+ years of experience in physical security, corporate security, or related fields</strong>, with at least 2 years in a supervisory or site-lead capacity</p></li><li><p style=\"min-height:1.5em\"><strong>Hands-on experience managing a contract security guard force</strong>, including staffing, scheduling, post orders, training, and performance accountability</p></li><li><p style=\"min-height:1.5em\"><strong>Strong vendor and contractor management skills</strong>, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards</p></li><li><p style=\"min-height:1.5em\"><strong>Experience developing or managing life safety programs</strong>, including fire and evacuation plans, emergency action plans, and conducting drills</p></li><li><p style=\"min-height:1.5em\"><strong>Comfort leading incident response</strong> for physical security events in an urban environment, including de-escalation, documentation, and coordination with law enforcement when needed</p></li><li><p style=\"min-height:1.5em\"><strong>Working knowledge of security technology systems</strong> such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms</p></li><li><p style=\"min-height:1.5em\"><strong>Familiarity with local and federal safety regulations</strong> including OSHA, fire codes, and building safety standards</p></li><li><p style=\"min-height:1.5em\"><strong>Excellent communication and interpersonal skills</strong>, with the ability to work effectively across all levels of the organization—from front desk staff to executive leadership</p></li><li><p style=\"min-height:1.5em\"><strong>Highly organized and self-directed</strong>, able to manage multiple priorities independently in a fast-paced, high-growth environment</p></li><li><p style=\"min-height:1.5em\"><strong>Sound judgment and calm under pressure</strong>, with the ability to make critical decisions during security incidents or emergencies</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Professional certification such as CPP (Certified Protection Professional) or PSP (Physical Security Professional)</p></li><li><p style=\"min-height:1.5em\">Experience working in a high-growth tech or healthcare company where the security program evolved alongside the business</p></li><li><p style=\"min-height:1.5em\">Familiarity with workplace violence prevention programs and threat assessment methodologies</p></li><li><p style=\"min-height:1.5em\">Background in emergency management (CPR/AED certification, CERT training, or equivalent)</p></li><li><p style=\"min-height:1.5em\">Exposure to in house executive protection programs</p></li><li><p style=\"min-height:1.5em\">Active participation in the Physical Security community and/or professional organizations</p></li></ul><p style=\"min-height:1.5em\"><strong>This role is an in person role based in San Francisco, CA</strong></p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\n\n\nTHE ROLE\n\nAbridge is at the leading edge of AI in healthcare, and our Physical Security & Life Safety program is built to match. We’re looking for an experienced Manager, Physical Security & Life Safety to own day-to-day operations at our San Francisco office and take an established program to the next level. You’ll lead our contract security team, run our employee safety programs, and be the person our people trust to keep them safe at work and on the way there.\n\nThis position requires deep expertise in physical security, a proactive mindset for implementing safeguards, and excellent communication skills to influence security protocols across the organization. This is an opportunity to mature and scale a program that is already delivering results. You will thrive here if you are passionate about building and securing facilities that effectively blend security requirements with the employee experience.\n\n\n\n\nWHAT YOU’LL DO\n\n - Owning physical security operations for our San Francisco Office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management\n\n - Managing the contract security guard force, including staffing schedules, post orders, patrol routes, escort services, performance management, training standards, and ensuring consistent service delivery aligned with Abridge's standards and culture\n\n - Developing and maintaining the office's life safety program, including fire safety plans, emergency action plans, evacuation procedures, shelter-in-place protocols, and AED/first aid readiness\n\n - Leading incident response for all physical security and life safety events at the office, conducting investigations, writing after-action reports, and driving corrective actions\n\n - Conducting regular risk assessments and security audits of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures\n\n - Collaborating with Facilities, IT, and People teams on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives\n\n - Managing security technology systems including access control platforms, video management systems, intrusion detection, and intercoms, owning vendor performance, standards, maintenance, and upgrades\n\n - Running employee safety programs, including in-person escorts, commute and neighborhood risk management, and employee safety monitoring.\n\n - Monitoring the local threat environment, including protests, demonstrations, and activism targeting the AI industry, and communicating timely guidance to employees.\n\n - Creating and delivering security awareness training for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness\n\n\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of experience in physical security, corporate security, or related fields, with at least 2 years in a supervisory or site-lead capacity\n\n - Hands-on experience managing a contract security guard force, including staffing, scheduling, post orders, training, and performance accountability\n\n - Strong vendor and contractor management skills, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards\n\n - Experience developing or managing life safety programs, including fire and evacuation plans, emergency action plans, and conducting drills\n\n - Comfort leading incident response for physical security events in an urban environment, including de-escalation, documentation, and coordination with law enforcement when needed\n\n - Working knowledge of security technology systems such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms\n\n - Familiarity with local and federal safety regulations including OSHA, fire codes, and building safety standards\n\n - Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization—from front desk staff to executive leadership\n\n - Highly organized and self-directed, able to manage multiple priorities independently in a fast-paced, high-growth environment\n\n - Sound judgment and calm under pressure, with the ability to make critical decisions during security incidents or emergencies\n\n\n\n\nBONUS POINTS IF…\n\n - Professional certification such as CPP (Certified Protection Professional) or PSP (Physical Security Professional)\n\n - Experience working in a high-growth tech or healthcare company where the security program evolved alongside the business\n\n - Familiarity with workplace violence prevention programs and threat assessment methodologies\n\n - Background in emergency management (CPR/AED certification, CERT training, or equivalent)\n\n - Exposure to in house executive protection programs\n\n - Active participation in the Physical Security community and/or professional organizations\n\nThis role is an in person role based in San Francisco, CA\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"3897d978-77c0-4132-ae33-1bf9356be630","title":"Member of Technical Staff, Cerner Integrations","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-04-09T17:04:19.581+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/3897d978-77c0-4132-ae33-1bf9356be630","applyUrl":"https://jobs.ashbyhq.com/abridge/3897d978-77c0-4132-ae33-1bf9356be630/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.</p><p style=\"min-height:1.5em\"></p><h3><strong>What You’ll Do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Scale up our business by designing, building, and supporting our integrations and infrastructure</p></li><li><p style=\"min-height:1.5em\">Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security</p></li><li><p style=\"min-height:1.5em\">Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt</p></li><li><p style=\"min-height:1.5em\">Build deep user empathy and maintain a user-centric mindset</p></li><li><p style=\"min-height:1.5em\">Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h3><strong>What You’ll Bring</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience launching business-critical integrations with large enterprises</p></li><li><p style=\"min-height:1.5em\">2+ years of Cerner Integration experience</p></li><li><p style=\"min-height:1.5em\">Experience with mPage Workflow components, Dynamic Documentation, and CCL</p></li><li><p style=\"min-height:1.5em\">Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS</p></li><li><p style=\"min-height:1.5em\">Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform</p></li><li><p style=\"min-height:1.5em\">Passionate about working in healthcare integrations</p></li><li><p style=\"min-height:1.5em\">Ability to act with autonomy &amp; self-direction while working well in a team environment</p></li><li><p style=\"min-height:1.5em\">Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li><li><p style=\"min-height:1.5em\">Comfortable with working across domains and languages with a curiosity to experiment &amp; learn new things</p></li><li><p style=\"min-height:1.5em\">Strong communication with internal and external stakeholders</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients.\n\n\n\n\nWHAT YOU’LL DO\n\n - Scale up our business by designing, building, and supporting our integrations and infrastructure\n\n - Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs.\n\n - Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders.\n\n - Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security\n\n - Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt\n\n - Build deep user empathy and maintain a user-centric mindset\n\n - Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company\n   \n    \n\n\nWHAT YOU’LL BRING\n\n - 5+ years of experience launching business-critical integrations with large enterprises\n\n - 2+ years of Cerner Integration experience\n\n - Experience with mPage Workflow components, Dynamic Documentation, and CCL\n\n - Experience working with technologies REST-like APIs (FHIR), OAuth2.0, mTLS\n\n - Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform\n\n - Passionate about working in healthcare integrations\n\n - Ability to act with autonomy & self-direction while working well in a team environment\n\n - Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\n - Comfortable with working across domains and languages with a curiosity to experiment & learn new things\n\n - Strong communication with internal and external stakeholders\n   \n    \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"3c7662fb-6b41-4652-96da-282461e21f1f","title":"Senior Social Media Marketer, Growth","department":"Commercial","team":"Growth","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-05-29T15:34:21.792+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/3c7662fb-6b41-4652-96da-282461e21f1f","applyUrl":"https://jobs.ashbyhq.com/abridge/3c7662fb-6b41-4652-96da-282461e21f1f/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2>The Role</h2><p style=\"min-height:1.5em\">We're looking for a Senior Social Media Marketer to own how Abridge grows across social. This is a role for someone who treats social as a performance channel with a funnel behind it: someone who can build an audience from a standing start, run a real experiment cadence, and connect audience growth to outcomes further down the funnel like email capture, content consumption, event registration, pipeline influence, and recruiting.</p><p style=\"min-height:1.5em\">Abridge is an AI company building in healthcare, and we have the substance to build a meaningful public presence: a product that clinicians use and love, a team of practicing physicians and AI researchers, and a CEO who is himself a practicing cardiologist. Two conversations we should be central to, the AI conversation and the healthcare conversation, are happening every day on social without us in them. What we need is someone who can close that gap deliberately, with a plan, a stack, and a number they're accountable to.</p><p style=\"min-height:1.5em\">Writing matters in this role. You'll be publishing in the brand voice and in the voices of our executives and clinicians, and the work has to be native and genuinely good. But the hard requirement here is growth: we're looking for a growth operator who writes well, not a writer who also reads dashboards. You'll have editorial and creative partners for the craft, and you'll be the one deciding what to test, what to scale, what to kill, and what any of it did for the business.</p><p style=\"min-height:1.5em\">This role reports into Growth and partners closely with Creative, Comms, Product Marketing, Customer Marketing, Events, and Recruiting. You'll own social strategy, channel prioritization, distribution, experimentation, and measurement end to end.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own audience growth as a number.</strong> Set and hit targets for follower growth, reach, and engaged audience by platform, and own the framework that connects social activity to ToFu, MoFu, and BoFu outcomes. Be able to say what a month of work produced and what you'd do differently next month.</p></li><li><p style=\"min-height:1.5em\"><strong>Build and own the measurement layer.</strong> Define the metrics that matter, instrument the tracking (UTM discipline, analytics, self-reported attribution, event and campaign tagging), and report to marketing leadership on a regular cadence. Bring insights back that change what we make.</p></li><li><p style=\"min-height:1.5em\"><strong>Run a continuous experiment program.</strong> Maintain a live backlog of hypotheses across hooks, formats, cadence, first frames and thumbnails, posting time, cross-posting, and audience targeting. Design tests that can actually be read, and be disciplined about killing what doesn't work.</p></li><li><p style=\"min-height:1.5em\"><strong>Decide which platforms we play on and how.</strong> Own LinkedIn and X as our primary channels, and make the call on where else we should be investing across Instagram, YouTube, Reddit, TikTok, etc. Each one has a different audience, algorithm, and reason to exist for us.</p></li><li><p style=\"min-height:1.5em\"><strong>Build the growth stack outside the native platforms.</strong> Stand up and operate the tooling that makes growth repeatable: publishing and scheduling, audience research and enrichment, listening and monitoring, link tagging, competitive and creator tracking, reporting. Automate the parts that should be automated, with clear judgment about where third-party tooling crosses a line we don't want to cross as a healthcare company.</p></li><li><p style=\"min-height:1.5em\"><strong>Use paid amplification where organic hits a ceiling.</strong> Partner with Growth to put budget behind what's working, run retargeting off social audiences, and understand the interplay between organic reach and paid distribution.</p></li><li><p style=\"min-height:1.5em\"><strong>Build an employee and executive amplification program that runs as a system.</strong> Identify the right internal voices among our clinicians, researchers, executives, and subject-matter experts, and build the operating model that keeps them posting: content supply, drafting support, approval flow, tooling, and measurable reach. Success here is a program that works without you writing every post.</p></li><li><p style=\"min-height:1.5em\"><strong>Publish at a high standard and at real volume.</strong> Write, edit, ship, and iterate across posts, threads, carousels, comments, executive content, short-form video, and emerging formats. Know when something needs polish and when speed and native execution matter more.</p></li><li><p style=\"min-height:1.5em\"><strong>Identify the stories worth distributing.</strong> Proactively find what's worth posting across the company (product launches, customer impact, research, clinicians, events, cultural moments, the people building Abridge) and bring a strong point of view on the angle and the channel.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner with Creative to get assets made.</strong> Brief designers, writers, videographers, and agencies with clear strategic and creative context. Contribute to ideation, give useful feedback, and treat creative partners as collaborators.</p></li><li><p style=\"min-height:1.5em\"><strong>Build community.</strong> Reply with intention, surface customer and community voices, participate where our audiences actually are, and create real-time moments around launches and flagship events.</p></li><li><p style=\"min-height:1.5em\"><strong>Use AI as a force multiplier.</strong> Incorporate AI throughout your workflow, from audience research and ideation to drafting, editing, repurposing, analysis, and reporting. Experiment with new tools and workflows, and have a considered view on where AI makes the work better and where it doesn't.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner across marketing and the company.</strong> Work alongside Growth, Product Marketing, Customer Marketing, and Events. Bring a distribution and audience perspective into planning early, and turn company priorities into social opportunities.</p></li></ul><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Five to eight years in social media marketing or growth marketing,</strong> with direct hands-on ownership of social as a growth channel.</p></li><li><p style=\"min-height:1.5em\"><strong>A demonstrated track record of growing an audience,</strong> with real numbers attached. You can walk through what the account looked like when you started, where it got to, and specifically what drove it.</p></li><li><p style=\"min-height:1.5em\"><strong>Fluency with the funnel.</strong> You've been held accountable to metrics beyond engagement, and you can explain how you connected social activity to downstream outcomes like email signups, registrations, demo requests, or pipeline, including where the attribution was imperfect and how you worked around it.</p></li><li><p style=\"min-height:1.5em\"><strong>Analytics and attribution chops.</strong> You're comfortable in platform analytics and in tools like GA4 or Amplitude, you're rigorous about tagging and tracking, and you can build a report that leadership actually uses.</p></li><li><p style=\"min-height:1.5em\"><strong>Hands-on fluency across multiple platforms,</strong> including LinkedIn and X, plus real working knowledge of at least a couple of others (e.g., Instagram, YouTube, Reddit, and TikTok). You understand the cultural, algorithmic, and creative differences between them and can create natively for each.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience with the tooling layer around social.</strong> You've built or automated workflows for publishing, audience research, listening, enrichment, or reporting, and you have a point of view on which tools are worth it and which create more risk than value.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience running paid social,</strong> even at modest budget, and an understanding of how paid and organic compound.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong writing and editorial judgment.</strong> You can find the hook, write an opening line that earns attention, develop an idea clearly, and edit your own work. You don't need to be the best writer on the marketing team, but you need to be good enough that nothing waits on someone else to make it publishable.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience building executive, employee, or subject-matter-expert voices.</strong> You've helped people become credible public voices and can speak specifically to what made the program work and how you kept it running.</p></li><li><p style=\"min-height:1.5em\"><strong>An AI-native working style.</strong> You use AI every day, have considered opinions about where it strengthens the work and where it weakens it, and actively experiment with new tools and workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience inside a high-growth technology or AI company,</strong> where priorities move quickly and you're often creating structure where none exists.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional execution.</strong> You're comfortable moving fast, making decisions with incomplete information, and shipping consistently.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong cross-functional influence.</strong> You can bring people together around a point of view and move work forward without formal authority.</p></li><li><p style=\"min-height:1.5em\"><strong>A proactive, low-ego mindset.</strong> You're curious, generous with your expertise, and motivated by work that compounds.</p></li></ul><h2>Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've grown a personal presence on X, LinkedIn, YouTube, or TikTok to a meaningful following.</p></li><li><p style=\"min-height:1.5em\">You've grown an audience in a regulated or specialized industry, where credibility is built slowly and mistakes are expensive.</p></li><li><p style=\"min-height:1.5em\">You've built communities: Slack groups, subreddits, newsletters, events.</p></li><li><p style=\"min-height:1.5em\">Experience in healthcare, health tech, or selling to clinical audiences.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Working at Abridge</h2><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of working from our San Francisco or NYC office a minimum of three days per week. Relocation assistance is available for candidates who are willing to move to San Francisco or NYC.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe're looking for a Senior Social Media Marketer to own how Abridge grows across social. This is a role for someone who treats social as a performance channel with a funnel behind it: someone who can build an audience from a standing start, run a real experiment cadence, and connect audience growth to outcomes further down the funnel like email capture, content consumption, event registration, pipeline influence, and recruiting.\n\nAbridge is an AI company building in healthcare, and we have the substance to build a meaningful public presence: a product that clinicians use and love, a team of practicing physicians and AI researchers, and a CEO who is himself a practicing cardiologist. Two conversations we should be central to, the AI conversation and the healthcare conversation, are happening every day on social without us in them. What we need is someone who can close that gap deliberately, with a plan, a stack, and a number they're accountable to.\n\nWriting matters in this role. You'll be publishing in the brand voice and in the voices of our executives and clinicians, and the work has to be native and genuinely good. But the hard requirement here is growth: we're looking for a growth operator who writes well, not a writer who also reads dashboards. You'll have editorial and creative partners for the craft, and you'll be the one deciding what to test, what to scale, what to kill, and what any of it did for the business.\n\nThis role reports into Growth and partners closely with Creative, Comms, Product Marketing, Customer Marketing, Events, and Recruiting. You'll own social strategy, channel prioritization, distribution, experimentation, and measurement end to end.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own audience growth as a number. Set and hit targets for follower growth, reach, and engaged audience by platform, and own the framework that connects social activity to ToFu, MoFu, and BoFu outcomes. Be able to say what a month of work produced and what you'd do differently next month.\n\n - Build and own the measurement layer. Define the metrics that matter, instrument the tracking (UTM discipline, analytics, self-reported attribution, event and campaign tagging), and report to marketing leadership on a regular cadence. Bring insights back that change what we make.\n\n - Run a continuous experiment program. Maintain a live backlog of hypotheses across hooks, formats, cadence, first frames and thumbnails, posting time, cross-posting, and audience targeting. Design tests that can actually be read, and be disciplined about killing what doesn't work.\n\n - Decide which platforms we play on and how. Own LinkedIn and X as our primary channels, and make the call on where else we should be investing across Instagram, YouTube, Reddit, TikTok, etc. Each one has a different audience, algorithm, and reason to exist for us.\n\n - Build the growth stack outside the native platforms. Stand up and operate the tooling that makes growth repeatable: publishing and scheduling, audience research and enrichment, listening and monitoring, link tagging, competitive and creator tracking, reporting. Automate the parts that should be automated, with clear judgment about where third-party tooling crosses a line we don't want to cross as a healthcare company.\n\n - Use paid amplification where organic hits a ceiling. Partner with Growth to put budget behind what's working, run retargeting off social audiences, and understand the interplay between organic reach and paid distribution.\n\n - Build an employee and executive amplification program that runs as a system. Identify the right internal voices among our clinicians, researchers, executives, and subject-matter experts, and build the operating model that keeps them posting: content supply, drafting support, approval flow, tooling, and measurable reach. Success here is a program that works without you writing every post.\n\n - Publish at a high standard and at real volume. Write, edit, ship, and iterate across posts, threads, carousels, comments, executive content, short-form video, and emerging formats. Know when something needs polish and when speed and native execution matter more.\n\n - Identify the stories worth distributing. Proactively find what's worth posting across the company (product launches, customer impact, research, clinicians, events, cultural moments, the people building Abridge) and bring a strong point of view on the angle and the channel.\n\n - Partner with Creative to get assets made. Brief designers, writers, videographers, and agencies with clear strategic and creative context. Contribute to ideation, give useful feedback, and treat creative partners as collaborators.\n\n - Build community. Reply with intention, surface customer and community voices, participate where our audiences actually are, and create real-time moments around launches and flagship events.\n\n - Use AI as a force multiplier. Incorporate AI throughout your workflow, from audience research and ideation to drafting, editing, repurposing, analysis, and reporting. Experiment with new tools and workflows, and have a considered view on where AI makes the work better and where it doesn't.\n\n - Partner across marketing and the company. Work alongside Growth, Product Marketing, Customer Marketing, and Events. Bring a distribution and audience perspective into planning early, and turn company priorities into social opportunities.\n\n\nWHAT YOU'LL BRING\n\n - Five to eight years in social media marketing or growth marketing, with direct hands-on ownership of social as a growth channel.\n\n - A demonstrated track record of growing an audience, with real numbers attached. You can walk through what the account looked like when you started, where it got to, and specifically what drove it.\n\n - Fluency with the funnel. You've been held accountable to metrics beyond engagement, and you can explain how you connected social activity to downstream outcomes like email signups, registrations, demo requests, or pipeline, including where the attribution was imperfect and how you worked around it.\n\n - Analytics and attribution chops. You're comfortable in platform analytics and in tools like GA4 or Amplitude, you're rigorous about tagging and tracking, and you can build a report that leadership actually uses.\n\n - Hands-on fluency across multiple platforms, including LinkedIn and X, plus real working knowledge of at least a couple of others (e.g., Instagram, YouTube, Reddit, and TikTok). You understand the cultural, algorithmic, and creative differences between them and can create natively for each.\n\n - Experience with the tooling layer around social. You've built or automated workflows for publishing, audience research, listening, enrichment, or reporting, and you have a point of view on which tools are worth it and which create more risk than value.\n\n - Experience running paid social, even at modest budget, and an understanding of how paid and organic compound.\n\n - Strong writing and editorial judgment. You can find the hook, write an opening line that earns attention, develop an idea clearly, and edit your own work. You don't need to be the best writer on the marketing team, but you need to be good enough that nothing waits on someone else to make it publishable.\n\n - Experience building executive, employee, or subject-matter-expert voices. You've helped people become credible public voices and can speak specifically to what made the program work and how you kept it running.\n\n - An AI-native working style. You use AI every day, have considered opinions about where it strengthens the work and where it weakens it, and actively experiment with new tools and workflows.\n\n - Experience inside a high-growth technology or AI company, where priorities move quickly and you're often creating structure where none exists.\n\n - Exceptional execution. You're comfortable moving fast, making decisions with incomplete information, and shipping consistently.\n\n - Strong cross-functional influence. You can bring people together around a point of view and move work forward without formal authority.\n\n - A proactive, low-ego mindset. You're curious, generous with your expertise, and motivated by work that compounds.\n\n\nBONUS POINTS\n\n - You've grown a personal presence on X, LinkedIn, YouTube, or TikTok to a meaningful following.\n\n - You've grown an audience in a regulated or specialized industry, where credibility is built slowly and mistakes are expensive.\n\n - You've built communities: Slack groups, subreddits, newsletters, events.\n\n - Experience in healthcare, health tech, or selling to clinical audiences.\n\n\n\n\nWORKING AT ABRIDGE\n\nThis position requires a commitment to a hybrid work model, with the expectation of working from our San Francisco or NYC office a minimum of three days per week. Relocation assistance is available for candidates who are willing to move to San Francisco or NYC.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"f180b849-6ccd-48e7-921e-eaec5556b196","title":"Senior Event Marketer","department":"Commercial","team":"Partners and Events","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-06-17T15:23:40.754+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/f180b849-6ccd-48e7-921e-eaec5556b196","applyUrl":"https://jobs.ashbyhq.com/abridge/f180b849-6ccd-48e7-921e-eaec5556b196/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is building the intelligence layer for healthcare — and events are central to how we earn trust, build relationships, and drive growth. We're hiring a Senior Event Marketer to own and elevate how we show up in the world.</p><p style=\"min-height:1.5em\">This is a high-ownership role at the intersection of creative execution and commercial impact. You'll be responsible for the end-to-end planning, logistics, and execution of experiences that bring Abridge's brand values to life — from trade shows to  executive forums to owned events. The ideal candidate brings clear structure, meticulous organization,  a business-driven mindset, and a genuine passion for building memorable experiences. You'll partner closely with our marketing, creative, sales, revenue operation teams, as well as external vendors and agency partners.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full lifecycle of events — from concept and budget planning through execution and post-event follow-up — across a portfolio of owned and third-party events including trade shows, executive forums, and owned events</p></li><li><p style=\"min-height:1.5em\">Partner closely with commercial teams to align programs to account priorities and revenue goals, connecting every experience directly to pipeline outcomes.</p></li><li><p style=\"min-height:1.5em\">Build and manage relationships with vendors, agencies, healthcare associations, and industry groups to deliver seamless, high-quality experiences that reflect Abridge's brand.</p></li><li><p style=\"min-height:1.5em\">Drive measurement and analytics across events, reporting clearly to senior stakeholders and using insights to continuously sharpen strategy.</p></li><li><p style=\"min-height:1.5em\">Support pre- and post-event email campaigns, social media storytelling, and ABM-informed engagement strategies to nurture leads and deepen relationships.</p></li><li><p style=\"min-height:1.5em\">Manage multiple programs across markets and timelines with operational rigor and attention to detail — without ever sacrificing quality.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6–8 years of event planning experience in a corporate or high-growth startup environment, with a proven track record of exceptional end-to-end execution.</p></li><li><p style=\"min-height:1.5em\">Strong commercial mindset — you understand how events drive pipeline and have worked hand-in-hand with sales teams to make it happen.</p></li><li><p style=\"min-height:1.5em\">Experience across both owned events and third-party conference strategy, from intimate executive dinners to large-scale conferences.</p></li><li><p style=\"min-height:1.5em\">Familiarity with account-based marketing (ABM) and executive engagement strategies.</p></li><li><p style=\"min-height:1.5em\">Excellent communication and stakeholder management skills, with the ability to influence across functions and clearly articulate plans and results.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel domestically for events — you're energized by being on the ground, bringing programs to life and building relationships in-market.</p></li><li><p style=\"min-height:1.5em\">Background in or passion for healthcare is a plus.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree in Marketing, Communications, Hospitality, or related field (or equivalent experience).</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is building the intelligence layer for healthcare — and events are central to how we earn trust, build relationships, and drive growth. We're hiring a Senior Event Marketer to own and elevate how we show up in the world.\n\nThis is a high-ownership role at the intersection of creative execution and commercial impact. You'll be responsible for the end-to-end planning, logistics, and execution of experiences that bring Abridge's brand values to life — from trade shows to  executive forums to owned events. The ideal candidate brings clear structure, meticulous organization,  a business-driven mindset, and a genuine passion for building memorable experiences. You'll partner closely with our marketing, creative, sales, revenue operation teams, as well as external vendors and agency partners.\n\nWhat You'll Do\n\n - Own the full lifecycle of events — from concept and budget planning through execution and post-event follow-up — across a portfolio of owned and third-party events including trade shows, executive forums, and owned events\n\n - Partner closely with commercial teams to align programs to account priorities and revenue goals, connecting every experience directly to pipeline outcomes.\n\n - Build and manage relationships with vendors, agencies, healthcare associations, and industry groups to deliver seamless, high-quality experiences that reflect Abridge's brand.\n\n - Drive measurement and analytics across events, reporting clearly to senior stakeholders and using insights to continuously sharpen strategy.\n\n - Support pre- and post-event email campaigns, social media storytelling, and ABM-informed engagement strategies to nurture leads and deepen relationships.\n\n - Manage multiple programs across markets and timelines with operational rigor and attention to detail — without ever sacrificing quality.\n\nWhat You'll Bring\n\n - 6–8 years of event planning experience in a corporate or high-growth startup environment, with a proven track record of exceptional end-to-end execution.\n\n - Strong commercial mindset — you understand how events drive pipeline and have worked hand-in-hand with sales teams to make it happen.\n\n - Experience across both owned events and third-party conference strategy, from intimate executive dinners to large-scale conferences.\n\n - Familiarity with account-based marketing (ABM) and executive engagement strategies.\n\n - Excellent communication and stakeholder management skills, with the ability to influence across functions and clearly articulate plans and results.\n\n - Willingness to travel domestically for events — you're energized by being on the ground, bringing programs to life and building relationships in-market.\n\n - Background in or passion for healthcare is a plus.\n\n - Bachelor's degree in Marketing, Communications, Hospitality, or related field (or equivalent experience).\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"bdbe64c1-cb3e-4ba6-a0fe-0bf76372a673","title":"Member of Product Operations & Strategy Staff","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-03T22:30:44.184+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/bdbe64c1-cb3e-4ba6-a0fe-0bf76372a673","applyUrl":"https://jobs.ashbyhq.com/abridge/bdbe64c1-cb3e-4ba6-a0fe-0bf76372a673/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is growing rapidly and we're building out the Product Operations and Strategy team to help our product organization scale with excellence. Your time will be split between execution (fixing systems that no longer scale, running cross-functional workstreams end-to-end, keeping the team shipping with speed) and forward-looking strategy (helping product leadership see around corners, forming a point of view on what new bets we should be pursuing). You will flex across both, and the exact split will shift by quarter as the team's needs change. Day-to-day, you’ll be embedded within our Builders org and act as a key operating partner to product leadership, while working closely with cross-functional partners across Partner Experience, Commercial, and Finance.</p><p style=\"min-height:1.5em\">Reporting into the Senior Manager of Product Operations &amp; Strategy, this is a hands-on, high-impact role for a high-EQ, structured thinker with GSD energy who loves building the operating system of a world-class product org.</p><p style=\"min-height:1.5em\"><strong>This is a hybrid role with a minimum of 3 days weekly in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco. </strong></p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><p style=\"min-height:1.5em\">Below is a representative sample of current priorities. Expect them to shift quarter to quarter as the team scales.</p><p style=\"min-height:1.5em\"><strong>Execution and process design</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify product development processes that no longer scale and ship better ones in days.</p></li><li><p style=\"min-height:1.5em\">Get PMs and builders in front of customers, and close the loop between field signal and roadmap decisions.</p></li><li><p style=\"min-height:1.5em\">Design systems that surface key product knowledge and roadmap visibility throughout the org, so we continue to stay in sync as we scale.</p></li><li><p style=\"min-height:1.5em\">Reinvent how we hire and cultivate product talent, from redesigning our interview process to sharpening onboarding so new hires ramp to creating user value faster.</p></li></ul><p style=\"min-height:1.5em\"><strong>Strategy and forward planning</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ramp on the thorniest strategic questions product leadership needs answered, drive them to clear recommendations, and implement end-to-end.</p></li><li><p style=\"min-height:1.5em\">Translate shifts in the competitive landscape and regulatory environment into roadmap and GTM implications.</p></li><li><p style=\"min-height:1.5em\">Develop points of view on new bets and adjacent markets the company should be running at next.</p></li></ul><p style=\"min-height:1.5em\"><strong>Builder velocity and AI enablement</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Shape and measure the program that holds engineering and product teams accountable for real AI adoption. Treat every new AI tool as a chance to compound builder velocity.</p></li><li><p style=\"min-height:1.5em\">Host clinician and builder hackathons that strengthen our connection to the broader builder and clinician community.</p></li><li><p style=\"min-height:1.5em\">Build a shared context layer for the product org that powers our AI tooling and learns in real time, surfacing field insight and customer signal to the people who need it.</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years in consulting, investment banking, investing or similar roles (startup experience on top of that is a plus)</p></li><li><p style=\"min-height:1.5em\">Incredibly AI-pilled. This is a requirement of the role. You use AI tools every day, at work and on the side. You try new tools the week they launch and you build systems yourself (scripts, agents, workflows)</p></li><li><p style=\"min-height:1.5em\">Bias to action. High ownership mentality. You would rather ship something imperfect and iterate than over-plan.</p></li><li><p style=\"min-height:1.5em\">High EQ and the ability to influence without authority. You earn trust from engineers, PMs, GTM leaders, and executives because you are clear, reliable, and useful.</p></li><li><p style=\"min-height:1.5em\">First-principles thinker. You design operating systems that fit the context you're in, not playbooks copied from somewhere else.</p></li><li><p style=\"min-height:1.5em\">Numerate. You can present a point of view backed by analysis. You are as comfortable in a spreadsheet as in a stakeholder meeting.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. The mix of execution and strategy will shift quarter by quarter. You are energized by that, not destabilized.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAbridge is growing rapidly and we're building out the Product Operations and Strategy team to help our product organization scale with excellence. Your time will be split between execution (fixing systems that no longer scale, running cross-functional workstreams end-to-end, keeping the team shipping with speed) and forward-looking strategy (helping product leadership see around corners, forming a point of view on what new bets we should be pursuing). You will flex across both, and the exact split will shift by quarter as the team's needs change. Day-to-day, you’ll be embedded within our Builders org and act as a key operating partner to product leadership, while working closely with cross-functional partners across Partner Experience, Commercial, and Finance.\n\nReporting into the Senior Manager of Product Operations & Strategy, this is a hands-on, high-impact role for a high-EQ, structured thinker with GSD energy who loves building the operating system of a world-class product org.\n\nThis is a hybrid role with a minimum of 3 days weekly in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco. \n\n\n\n\nWHAT YOU'LL DO\n\nBelow is a representative sample of current priorities. Expect them to shift quarter to quarter as the team scales.\n\nExecution and process design\n\n - Identify product development processes that no longer scale and ship better ones in days.\n\n - Get PMs and builders in front of customers, and close the loop between field signal and roadmap decisions.\n\n - Design systems that surface key product knowledge and roadmap visibility throughout the org, so we continue to stay in sync as we scale.\n\n - Reinvent how we hire and cultivate product talent, from redesigning our interview process to sharpening onboarding so new hires ramp to creating user value faster.\n\nStrategy and forward planning\n\n - Ramp on the thorniest strategic questions product leadership needs answered, drive them to clear recommendations, and implement end-to-end.\n\n - Translate shifts in the competitive landscape and regulatory environment into roadmap and GTM implications.\n\n - Develop points of view on new bets and adjacent markets the company should be running at next.\n\nBuilder velocity and AI enablement\n\n - Shape and measure the program that holds engineering and product teams accountable for real AI adoption. Treat every new AI tool as a chance to compound builder velocity.\n\n - Host clinician and builder hackathons that strengthen our connection to the broader builder and clinician community.\n\n - Build a shared context layer for the product org that powers our AI tooling and learns in real time, surfacing field insight and customer signal to the people who need it.\n\n\nWHAT YOU'LL BRING\n\n - 2+ years in consulting, investment banking, investing or similar roles (startup experience on top of that is a plus)\n\n - Incredibly AI-pilled. This is a requirement of the role. You use AI tools every day, at work and on the side. You try new tools the week they launch and you build systems yourself (scripts, agents, workflows)\n\n - Bias to action. High ownership mentality. You would rather ship something imperfect and iterate than over-plan.\n\n - High EQ and the ability to influence without authority. You earn trust from engineers, PMs, GTM leaders, and executives because you are clear, reliable, and useful.\n\n - First-principles thinker. You design operating systems that fit the context you're in, not playbooks copied from somewhere else.\n\n - Numerate. You can present a point of view backed by analysis. You are as comfortable in a spreadsheet as in a stakeholder meeting.\n\n - Comfort with ambiguity. The mix of execution and strategy will shift quarter by quarter. You are energized by that, not destabilized.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"9c7ba6c3-7744-48b8-a5b3-dab55c22e4b3","title":"Member of Product Staff, AI/ML (Evals)","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-06-22T16:15:32.850+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/9c7ba6c3-7744-48b8-a5b3-dab55c22e4b3","applyUrl":"https://jobs.ashbyhq.com/abridge/9c7ba6c3-7744-48b8-a5b3-dab55c22e4b3/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Abridge's has multiple products - the core product is ambient clinical notes, but we’ve expanded surfaces: billing, clinical decision support, orders, nursing, etc. Measuring quality reliably and iterating fast without breaking clinician trust sit at the core of every single product’s success.</p><p style=\"min-height:1.5em\">The Evals team owns the tooling, templates, and consultation that product teams use across the eval lifecycle: curate, build, iterate, and deploy. This builds the strategy, platform, and process that enables evals to be fast, trustworthy, consistent, and a true moat.</p><p style=\"min-height:1.5em\">We are hiring a Product Manager to lead this platform. You will work with 10+ teams and partner closely with engineering, ML, data science, and clinician science. You will help set the standard for how Abridge measures AI quality, decide what the platform builds, and make evaluating a new model cheap and routine as frontier models ship frequently.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive product strategy and execution for the evals platform. Own the roadmap across the eval lifecycle and own outcomes against it.</p></li><li><p style=\"min-height:1.5em\">Build the shared measurement infrastructure. Help build the systems that let any pod define quality, run experiments, compare models, and watch production. Own the standards for LLM judges, rule-based evaluators, human annotation, and online monitoring, and be clear about where each belongs.</p></li><li><p style=\"min-height:1.5em\">Make model selection fast and routine. Give teams a repeatable way to evaluate a new frontier model within days of release, and a defensible framework for when a post-trained specialty model is worth it over a prompted frontier one. Keep the eval system model-agnostic so it stays a neutral referee.</p></li><li><p style=\"min-height:1.5em\">Own the operating model across pods. Define the eval gates from early build through GA and steady-state monitoring, which gates are hard versus advisory, and who owns non-negotiable floors like critical-error rates. Land this across pods you don't own, without formal authority.</p></li><li><p style=\"min-height:1.5em\">Cross functional execution. Work with Data Engineering on the de-identification pipeline, Data Science on bootstrapping judge quality with less human annotation, Clinical Science on flagged production cases, and the agent platform team as workflows go agentic.</p></li><li><p style=\"min-height:1.5em\">Operate with a high bar for quality, speed, and accountability.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience with significant ownership of ML powered products or platform systems.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design.</p></li><li><p style=\"min-height:1.5em\">Strong technical fluency across ML, data pipelines, and distributed systems.</p></li><li><p style=\"min-height:1.5em\">Experience working closely with ML researchers and engineers to drive impact in production.</p></li><li><p style=\"min-height:1.5em\">Ability to balance long term architectural investments with near term quality improvements.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives.</p></li><li><p style=\"min-height:1.5em\">A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount.</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus Points If…</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines.</p></li><li><p style=\"min-height:1.5em\">You have worked in clinical, healthcare, or regulated environments with a high bar for accuracy and compliance.</p></li><li><p style=\"min-height:1.5em\">You have worked on specialty specific or domain specific model adaptations.</p></li><li><p style=\"min-height:1.5em\">You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products.</p></li><li><p style=\"min-height:1.5em\">You have experience shipping large scale ML products with human in the loop workflows.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\nThe Role\n\nAbridge's has multiple products - the core product is ambient clinical notes, but we’ve expanded surfaces: billing, clinical decision support, orders, nursing, etc. Measuring quality reliably and iterating fast without breaking clinician trust sit at the core of every single product’s success.\n\nThe Evals team owns the tooling, templates, and consultation that product teams use across the eval lifecycle: curate, build, iterate, and deploy. This builds the strategy, platform, and process that enables evals to be fast, trustworthy, consistent, and a true moat.\n\nWe are hiring a Product Manager to lead this platform. You will work with 10+ teams and partner closely with engineering, ML, data science, and clinician science. You will help set the standard for how Abridge measures AI quality, decide what the platform builds, and make evaluating a new model cheap and routine as frontier models ship frequently.\n\nWhat You'll Do\n\n - Drive product strategy and execution for the evals platform. Own the roadmap across the eval lifecycle and own outcomes against it.\n\n - Build the shared measurement infrastructure. Help build the systems that let any pod define quality, run experiments, compare models, and watch production. Own the standards for LLM judges, rule-based evaluators, human annotation, and online monitoring, and be clear about where each belongs.\n\n - Make model selection fast and routine. Give teams a repeatable way to evaluate a new frontier model within days of release, and a defensible framework for when a post-trained specialty model is worth it over a prompted frontier one. Keep the eval system model-agnostic so it stays a neutral referee.\n\n - Own the operating model across pods. Define the eval gates from early build through GA and steady-state monitoring, which gates are hard versus advisory, and who owns non-negotiable floors like critical-error rates. Land this across pods you don't own, without formal authority.\n\n - Cross functional execution. Work with Data Engineering on the de-identification pipeline, Data Science on bootstrapping judge quality with less human annotation, Clinical Science on flagged production cases, and the agent platform team as workflows go agentic.\n\n - Operate with a high bar for quality, speed, and accountability.\n\nWhat You Bring\n\n - 5+ years of product management experience with significant ownership of ML powered products or platform systems.\n\n - Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design.\n\n - Strong technical fluency across ML, data pipelines, and distributed systems.\n\n - Experience working closely with ML researchers and engineers to drive impact in production.\n\n - Ability to balance long term architectural investments with near term quality improvements.\n\n - Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives.\n\n - A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount.\n\nBonus Points If…\n\n - You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines.\n\n - You have worked in clinical, healthcare, or regulated environments with a high bar for accuracy and compliance.\n\n - You have worked on specialty specific or domain specific model adaptations.\n\n - You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products.\n\n - You have experience shipping large scale ML products with human in the loop workflows.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7d6ae2be-cd53-466c-8151-2dae2e87aace","title":"Member of Technical Staff, Early Career","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-09-15T17:54:29.518+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7d6ae2be-cd53-466c-8151-2dae2e87aace","applyUrl":"https://jobs.ashbyhq.com/abridge/7d6ae2be-cd53-466c-8151-2dae2e87aace/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2>The Role</h2><p style=\"min-height:1.5em\">We're looking for early-career Software Engineers who are highly driven and passionate about making a real-world impact through AI for healthcare. You'll join a cross-functional team of researchers, clinicians, and engineers to help translate cutting-edge language model capabilities into dependable clinical systems. You'll be building AI-powered features that touch real clinical workflows, shipping production code, and growing fast in an environment where GenAI is at the center of everything we build.</p><p style=\"min-height:1.5em\">You will be given an unusual amount of responsibility and autonomy. You will be surrounded by people who want to do their best work. You will experience accelerated learning and career growth. You will have a path to become a future leader of the company. The journey will be demanding but rewarding.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute to backend and frontend systems across Abridge</p></li><li><p style=\"min-height:1.5em\">Shift projects, tackling a wide variety of challenges as you grow and upskill at a startup operating at scale</p></li><li><p style=\"min-height:1.5em\">Collaborate across ML, infrastructure, product, and clinical teams — and develop a genuine understanding of the users and clinicians we serve</p></li><li><p style=\"min-height:1.5em\">Contribute to evaluation frameworks that measure accuracy, robustness, and clinical reliability — including automated pipelines and human-in-the-loop review</p></li><li><p style=\"min-height:1.5em\">Think with an agent-first approach. Continuously learn and relearn agentic coding.</p></li><li><p style=\"min-height:1.5em\">Fine-tune your judgment on where the human in the loop is critical.</p></li><li><p style=\"min-height:1.5em\">Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.)</p></li><li><p style=\"min-height:1.5em\">Build and iterate on agentic LLM systems — including retrieval pipelines, structured tool use, and chained LLM workflows — as part of a collaborative engineering team</p></li><li><p style=\"min-height:1.5em\">Contribute to monitoring and observability systems that keep our LLM workflows healthy in production</p></li><li><p style=\"min-height:1.5em\">Learn from senior engineers and bring curiosity and fresh perspective to every problem</p></li></ul><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A degree in CS or a related field, or equivalent experience (projects, bootcamp, open source — we care about what you can build not where you learned it)</p></li><li><p style=\"min-height:1.5em\">Hands-on GenAI experience — through coursework, personal projects, internships, or hackathons. You've integrated an LLM API, built a RAG pipeline, experimented with agents, or shipped something AI-powered and can speak to what you learned</p></li><li><p style=\"min-height:1.5em\">Familiarity with LLM orchestration concepts (prompt chaining, tool use, retrieval) even if you haven't yet used them in a production setting</p></li><li><p style=\"min-height:1.5em\">AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify</p></li><li><p style=\"min-height:1.5em\">Curiosity about model evaluation, failure modes, and what it actually takes to make an LLM system reliable</p></li><li><p style=\"min-height:1.5em\">Collaborative, low-ego mindset — we move fast, and we need teammates who pitch in wherever needed</p></li></ul><p style=\"min-height:1.5em\"><br /><strong>How we work</strong><br />We’re a fast-moving team. New grads join us in the office five days a week in [SF/NYC] because we learn fastest, and ship fastest, when we’re side by side. You’ll own real work early. Within your first weeks expect to build and ship out features. The pace is high, and there are stretches (launches, production issues, tight deadlines) when the team stays late to get it done. We care about the outcome, and we support each other through those stretches.<br /></p><p style=\"min-height:1.5em\"><strong>You’ll thrive here if you:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Take initiative and don’t wait to be told what’s next</p></li><li><p style=\"min-height:1.5em\">Stay with a hard problem when you’re stuck</p></li><li><p style=\"min-height:1.5em\">Care about the outcome, not just finishing the task</p></li><li><p style=\"min-height:1.5em\">Want to learn quickly and are comfortable with high expectations</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe're looking for early-career Software Engineers who are highly driven and passionate about making a real-world impact through AI for healthcare. You'll join a cross-functional team of researchers, clinicians, and engineers to help translate cutting-edge language model capabilities into dependable clinical systems. You'll be building AI-powered features that touch real clinical workflows, shipping production code, and growing fast in an environment where GenAI is at the center of everything we build.\n\nYou will be given an unusual amount of responsibility and autonomy. You will be surrounded by people who want to do their best work. You will experience accelerated learning and career growth. You will have a path to become a future leader of the company. The journey will be demanding but rewarding.\n\n\n\n\nWHAT YOU'LL DO\n\n - Contribute to backend and frontend systems across Abridge\n\n - Shift projects, tackling a wide variety of challenges as you grow and upskill at a startup operating at scale\n\n - Collaborate across ML, infrastructure, product, and clinical teams — and develop a genuine understanding of the users and clinicians we serve\n\n - Contribute to evaluation frameworks that measure accuracy, robustness, and clinical reliability — including automated pipelines and human-in-the-loop review\n\n - Think with an agent-first approach. Continuously learn and relearn agentic coding.\n\n - Fine-tune your judgment on where the human in the loop is critical.\n\n - Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.)\n\n - Build and iterate on agentic LLM systems — including retrieval pipelines, structured tool use, and chained LLM workflows — as part of a collaborative engineering team\n\n - Contribute to monitoring and observability systems that keep our LLM workflows healthy in production\n\n - Learn from senior engineers and bring curiosity and fresh perspective to every problem\n\n\nWHAT YOU'LL BRING\n\n - A degree in CS or a related field, or equivalent experience (projects, bootcamp, open source — we care about what you can build not where you learned it)\n\n - Hands-on GenAI experience — through coursework, personal projects, internships, or hackathons. You've integrated an LLM API, built a RAG pipeline, experimented with agents, or shipped something AI-powered and can speak to what you learned\n\n - Familiarity with LLM orchestration concepts (prompt chaining, tool use, retrieval) even if you haven't yet used them in a production setting\n\n - AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify\n\n - Curiosity about model evaluation, failure modes, and what it actually takes to make an LLM system reliable\n\n - Collaborative, low-ego mindset — we move fast, and we need teammates who pitch in wherever needed\n\n\nHow we work\nWe’re a fast-moving team. New grads join us in the office five days a week in [SF/NYC] because we learn fastest, and ship fastest, when we’re side by side. You’ll own real work early. Within your first weeks expect to build and ship out features. The pace is high, and there are stretches (launches, production issues, tight deadlines) when the team stays late to get it done. We care about the outcome, and we support each other through those stretches.\n\n\nYou’ll thrive here if you:\n\n - Take initiative and don’t wait to be told what’s next\n\n - Stay with a hard problem when you’re stuck\n\n - Care about the outcome, not just finishing the task\n\n - Want to learn quickly and are comfortable with high expectations\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"5b66aac3-cb7a-4bbc-a28c-9fb38cf16656","title":"Member of Product Staff, Foundation Models & Post-Training","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-08-26T21:53:00.962+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/5b66aac3-cb7a-4bbc-a28c-9fb38cf16656","applyUrl":"https://jobs.ashbyhq.com/abridge/5b66aac3-cb7a-4bbc-a28c-9fb38cf16656/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2>The Role</h2><p style=\"min-height:1.5em\">Abridge was founded to power deeper understanding in healthcare. Our ambient AI platform transforms clinical conversations into high-quality documentation and is expanding into clinical workflows such as coding, clinical decision support, and care navigation. The quality of these products depends on the models beneath them - and on our ability to improve those models using signals that only Abridge can access at scale.</p><p style=\"min-height:1.5em\">We are hiring a Product Lead to partner with ML Science on Abridge's foundation-model and post-training work. You will help turn our proprietary corpus of clinical conversations, clinician edits, EHR context, and downstream actions into durable model capabilities. You will own the product strategy that connects research bets to product outcomes: where an in-house model can create meaningful advantage, which capabilities and workloads to prioritize, what evidence is required to scale an approach, and how a successful model moves from experiment to production.</p><p style=\"min-height:1.5em\">This is not a traditional feature-PM role, and it is not a research-program-manager role. You will operate at the intersection of model science, platform strategy, and clinical product delivery. You will need enough technical depth to challenge assumptions and make consequential tradeoffs with scientists and engineers, while keeping the work anchored in clinician value, patient safety, and business impact.</p><p style=\"min-height:1.5em\"><strong>You must be located in San Francisco for this opportunity or willing to relocate to San Francisco. </strong></p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Set the product strategy for Abridge's model family.</strong> Translate company and product priorities into a coherent portfolio of models, with explicit choices across capability, quality, latency, cost, safety, and controllability.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the path from research to product impact.</strong> Define the hypotheses, milestones, decision gates, and success metrics that move models from experiments into shadow mode and production.</p></li><li><p style=\"min-height:1.5em\"><strong>Turn proprietary data into a product advantage.</strong> Shape how Abridge uses de-identified conversations, final notes, clinician edits, EHR context, and care actions as training and feedback signals, in partnership with Data, Privacy, Security, and Clinical teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Make model investment decisions legible.</strong> Build clear frameworks for when to use a frontier model, an open model, a prompted workflow, or an Abridge-trained model; quantify expected quality, serving-cost, latency, control, and strategic benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner with Evals on promotion criteria.</strong> Define the product-relevant capabilities and failure modes that matter for each model use case, while the Evals team owns shared measurement infrastructure and neutral evaluation standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Create a tight learning loop with product teams.</strong> Convert production failures, clinician feedback, edit behavior, and emerging product needs into training priorities; make model improvements visible in user and business outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive cross-functional execution.</strong> Align ML Science, ML Engineering, Product Engineering, Clinical Science, Data, Evals, and product pods around priorities, interfaces, ownership, and delivery - often without formal authority.</p></li><li><p style=\"min-height:1.5em\"><strong>Communicate the strategy.</strong> Make complex research choices understandable to executives and product teams, clearly separating demonstrated results, working hypotheses, and long-term bets.</p></li></ul><h2>What You Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of product-management or closely related experience, including substantial ownership of ML-powered products, model platforms, or AI infrastructure.</p></li><li><p style=\"min-height:1.5em\">A track record of turning ambiguous technical capabilities into shipped products and measurable user or business outcomes.</p></li><li><p style=\"min-height:1.5em\">Strong working knowledge of the modern model-development lifecycle, including data strategy, fine-tuning and preference optimization, evaluation, inference, experimentation, and production monitoring.</p></li><li><p style=\"min-height:1.5em\">The technical judgment to reason with ML scientists and engineers about training objectives, reward design, data quality, model selection, scaling, latency, and serving cost - without pretending to be the scientist in the room.</p></li><li><p style=\"min-height:1.5em\">Strong product judgment about where proprietary models create durable differentiation versus where external models or conventional systems are the better choice.</p></li><li><p style=\"min-height:1.5em\">Experience creating clarity across multiple teams: defining decision rights, sequencing dependencies, resolving disagreement, and maintaining speed in a high-ambiguity environment.</p></li><li><p style=\"min-height:1.5em\">A high bar for evidence, safety, and trust. You know that aggregate model scores can hide consequential failures and that clinical AI requires explicit escalation, abstention, and human-review paths.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication, including the ability to explain a technical strategy to both research teams and company leadership.</p></li></ul><h2>Bonus Points If...</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have directly worked on LLM post-training, reinforcement learning, preference optimization, distillation, model routing, or domain-adaptive pretraining.</p></li><li><p style=\"min-height:1.5em\">You have managed a portfolio spanning frontier APIs, open-source models, and in-house models.</p></li><li><p style=\"min-height:1.5em\">You have experience with human-feedback or expert-annotation systems, especially where feedback is sparse, subjective, or expensive.</p></li><li><p style=\"min-height:1.5em\">You have shipped AI in healthcare, life sciences, or another safety-critical and regulated domain.</p></li><li><p style=\"min-height:1.5em\">You have worked on products involving clinical documentation, medical reasoning, agentic workflows, or longitudinal context.</p></li><li><p style=\"min-height:1.5em\">You have partnered with research teams on high-compute bets where staged evidence was required before scaling investment.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAbridge was founded to power deeper understanding in healthcare. Our ambient AI platform transforms clinical conversations into high-quality documentation and is expanding into clinical workflows such as coding, clinical decision support, and care navigation. The quality of these products depends on the models beneath them - and on our ability to improve those models using signals that only Abridge can access at scale.\n\nWe are hiring a Product Lead to partner with ML Science on Abridge's foundation-model and post-training work. You will help turn our proprietary corpus of clinical conversations, clinician edits, EHR context, and downstream actions into durable model capabilities. You will own the product strategy that connects research bets to product outcomes: where an in-house model can create meaningful advantage, which capabilities and workloads to prioritize, what evidence is required to scale an approach, and how a successful model moves from experiment to production.\n\nThis is not a traditional feature-PM role, and it is not a research-program-manager role. You will operate at the intersection of model science, platform strategy, and clinical product delivery. You will need enough technical depth to challenge assumptions and make consequential tradeoffs with scientists and engineers, while keeping the work anchored in clinician value, patient safety, and business impact.\n\nYou must be located in San Francisco for this opportunity or willing to relocate to San Francisco. \n\n\n\n\nWHAT YOU'LL DO\n\n - Set the product strategy for Abridge's model family. Translate company and product priorities into a coherent portfolio of models, with explicit choices across capability, quality, latency, cost, safety, and controllability.\n\n - Own the path from research to product impact. Define the hypotheses, milestones, decision gates, and success metrics that move models from experiments into shadow mode and production.\n\n - Turn proprietary data into a product advantage. Shape how Abridge uses de-identified conversations, final notes, clinician edits, EHR context, and care actions as training and feedback signals, in partnership with Data, Privacy, Security, and Clinical teams.\n\n - Make model investment decisions legible. Build clear frameworks for when to use a frontier model, an open model, a prompted workflow, or an Abridge-trained model; quantify expected quality, serving-cost, latency, control, and strategic benefits.\n\n - Partner with Evals on promotion criteria. Define the product-relevant capabilities and failure modes that matter for each model use case, while the Evals team owns shared measurement infrastructure and neutral evaluation standards.\n\n - Create a tight learning loop with product teams. Convert production failures, clinician feedback, edit behavior, and emerging product needs into training priorities; make model improvements visible in user and business outcomes.\n\n - Drive cross-functional execution. Align ML Science, ML Engineering, Product Engineering, Clinical Science, Data, Evals, and product pods around priorities, interfaces, ownership, and delivery - often without formal authority.\n\n - Communicate the strategy. Make complex research choices understandable to executives and product teams, clearly separating demonstrated results, working hypotheses, and long-term bets.\n\n\nWHAT YOU BRING\n\n - 7+ years of product-management or closely related experience, including substantial ownership of ML-powered products, model platforms, or AI infrastructure.\n\n - A track record of turning ambiguous technical capabilities into shipped products and measurable user or business outcomes.\n\n - Strong working knowledge of the modern model-development lifecycle, including data strategy, fine-tuning and preference optimization, evaluation, inference, experimentation, and production monitoring.\n\n - The technical judgment to reason with ML scientists and engineers about training objectives, reward design, data quality, model selection, scaling, latency, and serving cost - without pretending to be the scientist in the room.\n\n - Strong product judgment about where proprietary models create durable differentiation versus where external models or conventional systems are the better choice.\n\n - Experience creating clarity across multiple teams: defining decision rights, sequencing dependencies, resolving disagreement, and maintaining speed in a high-ambiguity environment.\n\n - A high bar for evidence, safety, and trust. You know that aggregate model scores can hide consequential failures and that clinical AI requires explicit escalation, abstention, and human-review paths.\n\n - Excellent written and verbal communication, including the ability to explain a technical strategy to both research teams and company leadership.\n\n\nBONUS POINTS IF...\n\n - You have directly worked on LLM post-training, reinforcement learning, preference optimization, distillation, model routing, or domain-adaptive pretraining.\n\n - You have managed a portfolio spanning frontier APIs, open-source models, and in-house models.\n\n - You have experience with human-feedback or expert-annotation systems, especially where feedback is sparse, subjective, or expensive.\n\n - You have shipped AI in healthcare, life sciences, or another safety-critical and regulated domain.\n\n - You have worked on products involving clinical documentation, medical reasoning, agentic workflows, or longitudinal context.\n\n - You have partnered with research teams on high-compute bets where staged evidence was required before scaling investment.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"228d2bfe-cada-406a-a4c0-99c4ec13a242","title":"Staff IT Engineer","department":"Operations","team":"IT Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-09-05T01:23:24.024+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/228d2bfe-cada-406a-a4c0-99c4ec13a242","applyUrl":"https://jobs.ashbyhq.com/abridge/228d2bfe-cada-406a-a4c0-99c4ec13a242/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As a Staff IT Engineer, you will be a technical leader responsible for driving efficiency and scale across the entire corporate IT infrastructure and enterprise ecosystem. You will design, build, and maintain mission-critical automation solutions that eliminate manual processes, enhance security posture, and improve the employee experience globally. This role requires deep engineering expertise, an IT product mindset for automation, and the ability to mentor junior team members while tackling the organization's most complex integration and scaling challenges. You will work directly with IT leadership, Security leadership, and department heads across the company.</p><p style=\"min-height:1.5em\">Operating at the intersection of healthcare AI and enterprise IT, you will be expected to architect and enforce automation standards that meet the rigorous demands of a HIPAA-compliant, SOC 2-audited environment.<br /></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Workflow Automation:</strong> Develop scalable, resilient workflow automation solutions to streamline critical business processes, including onboarding/offboarding, access requests, compliance enforcement, and self-service IT support.</p></li><li><p style=\"min-height:1.5em\"><strong>API and Integration Development:</strong> Serve as the subject matter expert for integrating disparate systems by building robust, fault-tolerant connections using APIs and event-driven architectures.</p></li><li><p style=\"min-height:1.5em\"><strong>Identity and Access Management (IAM):</strong> Drive automation within the IAM infrastructure, focusing on automated role assignment, least-privilege policy enforcement, and audit-friendly logging of authentication and authorization events.</p></li><li><p style=\"min-height:1.5em\"><strong>Enterprise Data Engineering:</strong> Architect and engineer robust data platforms for IT, ensuring efficient collection, normalization, and secure storage of high-volume enterprise data for reporting, audit, and advanced analytics.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Leadership:</strong> Act as a force multiplier for the team — establishing engineering best practices, leading code reviews, documenting architectures, and mentoring engineers in automation principles.</p></li><li><p style=\"min-height:1.5em\"><strong>Business Systems &amp; Custom Application Deployment:</strong> Own the end-to-end deployment and lifecycle management of business-critical systems and custom-built applications, from architecture and vendor evaluation through implementation, integration, and ongoing support — ensuring solutions are secure, scalable, and aligned with enterprise IT standards.<br /></p></li></ul><h2><strong>What You'll Need</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 10+ years in IT Engineering, IT Apps Development, or DevOps, with at least 5 years dedicated to large-scale enterprise automation.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; Platform Expertise:</strong> Deep hands-on experience automating complex operations and governance across GCP, AWS, and/or Azure. You will bring an ability to build and modularize infrastructure provisioning using Infrastructure as Code (i.e. Terraform).</p></li><li><p style=\"min-height:1.5em\"><strong>Programming Proficiency:</strong> Highly proficient in at least one modern programming language; strong preference for Python.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Integration:</strong> Proven experience with REST/GraphQL APIs and querying and managing relational databases (SQL strongly preferred).</p></li><li><p style=\"min-height:1.5em\"><strong>Automation Platforms:</strong> Extensive experience designing and managing centralized automation platforms (e.g., n8n, SOAR, Ansible, Workato, or custom frameworks).</p></li><li><p style=\"min-height:1.5em\"><strong>Compliance Context:</strong> Experience operating in regulated industries (healthcare, finance, or similar) with exposure to SOC 2, HIPAA, or equivalent compliance frameworks.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication:</strong> Able to communicate effectively across a wide range of audiences — from engineers to GTM stakeholders, from individual contributors to executives.</p></li></ul><h2><strong>Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with agentic AI or ML models applied to IT automation (proactive issue detection, intelligent routing, NLP).</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAs a Staff IT Engineer, you will be a technical leader responsible for driving efficiency and scale across the entire corporate IT infrastructure and enterprise ecosystem. You will design, build, and maintain mission-critical automation solutions that eliminate manual processes, enhance security posture, and improve the employee experience globally. This role requires deep engineering expertise, an IT product mindset for automation, and the ability to mentor junior team members while tackling the organization's most complex integration and scaling challenges. You will work directly with IT leadership, Security leadership, and department heads across the company.\n\nOperating at the intersection of healthcare AI and enterprise IT, you will be expected to architect and enforce automation standards that meet the rigorous demands of a HIPAA-compliant, SOC 2-audited environment.\n\n\n\nWHAT YOU'LL DO\n\n - Workflow Automation: Develop scalable, resilient workflow automation solutions to streamline critical business processes, including onboarding/offboarding, access requests, compliance enforcement, and self-service IT support.\n\n - API and Integration Development: Serve as the subject matter expert for integrating disparate systems by building robust, fault-tolerant connections using APIs and event-driven architectures.\n\n - Identity and Access Management (IAM): Drive automation within the IAM infrastructure, focusing on automated role assignment, least-privilege policy enforcement, and audit-friendly logging of authentication and authorization events.\n\n - Enterprise Data Engineering: Architect and engineer robust data platforms for IT, ensuring efficient collection, normalization, and secure storage of high-volume enterprise data for reporting, audit, and advanced analytics.\n\n - Technical Leadership: Act as a force multiplier for the team — establishing engineering best practices, leading code reviews, documenting architectures, and mentoring engineers in automation principles.\n\n - Business Systems & Custom Application Deployment: Own the end-to-end deployment and lifecycle management of business-critical systems and custom-built applications, from architecture and vendor evaluation through implementation, integration, and ongoing support — ensuring solutions are secure, scalable, and aligned with enterprise IT standards.\n   \n\n\nWHAT YOU'LL NEED\n\n - Experience: 10+ years in IT Engineering, IT Apps Development, or DevOps, with at least 5 years dedicated to large-scale enterprise automation.\n\n - Cloud & Platform Expertise: Deep hands-on experience automating complex operations and governance across GCP, AWS, and/or Azure. You will bring an ability to build and modularize infrastructure provisioning using Infrastructure as Code (i.e. Terraform).\n\n - Programming Proficiency: Highly proficient in at least one modern programming language; strong preference for Python.\n\n - Systems Integration: Proven experience with REST/GraphQL APIs and querying and managing relational databases (SQL strongly preferred).\n\n - Automation Platforms: Extensive experience designing and managing centralized automation platforms (e.g., n8n, SOAR, Ansible, Workato, or custom frameworks).\n\n - Compliance Context: Experience operating in regulated industries (healthcare, finance, or similar) with exposure to SOC 2, HIPAA, or equivalent compliance frameworks.\n\n - Communication: Able to communicate effectively across a wide range of audiences — from engineers to GTM stakeholders, from individual contributors to executives.\n\n\nBONUS POINTS\n\n - Experience with agentic AI or ML models applied to IT automation (proactive issue detection, intelligent routing, NLP).\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"99db1c40-ace4-4f39-a9a6-7da985fa91b5","title":"Member of Product Staff, Nursing","department":"Builder","team":"Product","employmentType":"FullTime","location":"NYC Office","secondaryLocations":[{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-23T03:40:27.834+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/99db1c40-ace4-4f39-a9a6-7da985fa91b5","applyUrl":"https://jobs.ashbyhq.com/abridge/99db1c40-ace4-4f39-a9a6-7da985fa91b5/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.</p><p style=\"min-height:1.5em\">Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.</p><p style=\"min-height:1.5em\">We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">Abridge is expanding beyond physicians and into broader care team workflows, and Nursing is one of Abridge’s most important new product areas. Nurses carry a large share of documentation and care coordination, especially in inpatient and ED settings. Their workflows involve frequent handoffs, fragmented data, and significant administrative load.</p><p style=\"min-height:1.5em\">As PM Lead for Nursing, you will own the nursing journey end to end. You will lead discovery with nurses and nursing leaders, set product strategy, and work closely with engineering, design, clinical science, machine learning, and customer teams to build experiences that nurses return to throughout their shifts. The opportunity is to combine conversations, longitudinal chart context, and explicit nurse direction to help nurses understand their patients, document efficiently, coordinate care, and get work done.</p><p style=\"min-height:1.5em\">You will shape the end-to-end Nursing experience across Abridge surfaces and EHR integrations and partner closely with clinical experts, engineering, design, and health system leaders. </p><p style=\"min-height:1.5em\">This is a hybrid role, with a preference for this PM to be based out of NYC, but open to SF. </p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead Nursing product strategy and discovery.</strong> Define the product vision and roadmap for Nursing across inpatient, ED, and ambulatory use cases. Identify and prioritize workflows that create real time time savings, operational ROI, and measurable impact for health systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Deliver clinician love for a new user type.</strong> Conduct deep user research with nurses, nurse managers, and CNIOs to understand documentation patterns, care coordination gaps, and device-specific workflows. Test hypotheses quickly and iterate based on adoption, retention, and perceived time savings.</p></li><li><p style=\"min-height:1.5em\"><strong>Deliver high quality Nursing workflows.</strong> Partner with engineering and design to build intuitive and reliable documentation and handoff experiences across mobile, desktop, and EHR surfaces. Support workflows like many-to-one documentation, team-based notes, carry-forward, and handoff summaries.</p></li><li><p style=\"min-height:1.5em\"><strong>Integrate deeply with EHR and enterprise environments.</strong> Work across Epic, Cerner, and Meditech workflows to ensure we meet table stakes expectations and can scale nursing adoption inside large hospital systems. Ensure data and context flows align with our broader strategy of leveraging clinical context to create defensible value.</p></li><li><p style=\"min-height:1.5em\"><strong>Define success and measure impact.</strong> Establish KPIs such as time saved per shift, documentation completeness, task throughput, and workflow adoption. Build a clear path to monetization and demonstrate early value through design partners and beta deployments.</p></li></ul><h2>What You Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience with 0 to 1 ownership in a complex domain.</p></li><li><p style=\"min-height:1.5em\">Strong ability to understand and design for highly variable workflows across settings and roles.</p></li><li><p style=\"min-height:1.5em\">Experience partnering closely with engineering, design, and ML teams</p></li><li><p style=\"min-height:1.5em\">Ability to translate strategic goals into clear product decisions, sequencing, and measurable outcomes.</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguity and creating structure where little exists.</p></li><li><p style=\"min-height:1.5em\">Excellent communication and stakeholder management skills, especially with clinical audiences.</p></li><li><p style=\"min-height:1.5em\">Deep customer empathy and product taste </p></li></ul><h2>Bonus Points If…</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with clinical SMEs, and health system stakeholders.</p></li><li><p style=\"min-height:1.5em\">You have worked directly with nursing, inpatient, or ED operational workflows.</p></li><li><p style=\"min-height:1.5em\">You have experience with Electronic Health Records like Epic, Cerner, Meditech.</p></li><li><p style=\"min-height:1.5em\">You have built productivity tools, workflow automation, or ambient intelligence products.</p></li><li><p style=\"min-height:1.5em\">You have worked in health systems, health IT, or clinical operations roles.</p></li><li><p style=\"min-height:1.5em\">You have hands-on experience shipping products that deliver measurable operational or financial ROI in healthcare.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nABOUT ABRIDGE\n\nAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.\n\nOur enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.\n\nWe are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.\n\n\n\n\nTHE ROLE\n\nAbridge is expanding beyond physicians and into broader care team workflows, and Nursing is one of Abridge’s most important new product areas. Nurses carry a large share of documentation and care coordination, especially in inpatient and ED settings. Their workflows involve frequent handoffs, fragmented data, and significant administrative load.\n\nAs PM Lead for Nursing, you will own the nursing journey end to end. You will lead discovery with nurses and nursing leaders, set product strategy, and work closely with engineering, design, clinical science, machine learning, and customer teams to build experiences that nurses return to throughout their shifts. The opportunity is to combine conversations, longitudinal chart context, and explicit nurse direction to help nurses understand their patients, document efficiently, coordinate care, and get work done.\n\nYou will shape the end-to-end Nursing experience across Abridge surfaces and EHR integrations and partner closely with clinical experts, engineering, design, and health system leaders. \n\nThis is a hybrid role, with a preference for this PM to be based out of NYC, but open to SF. \n\n\n\n\nWHAT YOU’LL DO\n\n - Lead Nursing product strategy and discovery. Define the product vision and roadmap for Nursing across inpatient, ED, and ambulatory use cases. Identify and prioritize workflows that create real time time savings, operational ROI, and measurable impact for health systems.\n\n - Deliver clinician love for a new user type. Conduct deep user research with nurses, nurse managers, and CNIOs to understand documentation patterns, care coordination gaps, and device-specific workflows. Test hypotheses quickly and iterate based on adoption, retention, and perceived time savings.\n\n - Deliver high quality Nursing workflows. Partner with engineering and design to build intuitive and reliable documentation and handoff experiences across mobile, desktop, and EHR surfaces. Support workflows like many-to-one documentation, team-based notes, carry-forward, and handoff summaries.\n\n - Integrate deeply with EHR and enterprise environments. Work across Epic, Cerner, and Meditech workflows to ensure we meet table stakes expectations and can scale nursing adoption inside large hospital systems. Ensure data and context flows align with our broader strategy of leveraging clinical context to create defensible value.\n\n - Define success and measure impact. Establish KPIs such as time saved per shift, documentation completeness, task throughput, and workflow adoption. Build a clear path to monetization and demonstrate early value through design partners and beta deployments.\n\n\nWHAT YOU BRING\n\n - 5+ years of product management experience with 0 to 1 ownership in a complex domain.\n\n - Strong ability to understand and design for highly variable workflows across settings and roles.\n\n - Experience partnering closely with engineering, design, and ML teams\n\n - Ability to translate strategic goals into clear product decisions, sequencing, and measurable outcomes.\n\n - Comfortable operating in ambiguity and creating structure where little exists.\n\n - Excellent communication and stakeholder management skills, especially with clinical audiences.\n\n - Deep customer empathy and product taste \n\n\nBONUS POINTS IF…\n\n - Experience working with clinical SMEs, and health system stakeholders.\n\n - You have worked directly with nursing, inpatient, or ED operational workflows.\n\n - You have experience with Electronic Health Records like Epic, Cerner, Meditech.\n\n - You have built productivity tools, workflow automation, or ambient intelligence products.\n\n - You have worked in health systems, health IT, or clinical operations roles.\n\n - You have hands-on experience shipping products that deliver measurable operational or financial ROI in healthcare.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"1bff8d14-d779-4e7b-9e11-01a57e0979c4","title":"Revenue Operations Manager","department":"Commercial","team":"RevOps","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}},{"location":"PGH Office","address":{"postalAddress":{"addressRegion":"Pennsylvania","addressCountry":"USA","addressLocality":"Pittsburgh"}}}],"publishedAt":"2026-10-30T04:00:46.467+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/1bff8d14-d779-4e7b-9e11-01a57e0979c4","applyUrl":"https://jobs.ashbyhq.com/abridge/1bff8d14-d779-4e7b-9e11-01a57e0979c4/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"><strong>The Role:</strong></p><p style=\"min-height:1.5em\">We are looking for a strategic and results-oriented <strong>Revenue Operations Manager</strong> to join our Revenue Operations team as the operational backbone of our Partner Experience (PX) organization — Partner Success, Clinical Success, Implementation, Support, and PX Ops. In this key role, you will own the systems, workflows, and analytics that power PX — including administration of Planhat and Zendesk — while keeping the post-sale motion tightly aligned with Sales, Marketing, and Finance.</p><p style=\"min-height:1.5em\">As a trusted partner to leadership, you will provide actionable insights that align operations with company goals, helping to accelerate growth and optimize the partner journey — from implementation through expansion and renewal.</p><p style=\"min-height:1.5em\"><strong>What You'll Do:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own the PX Tech Stack</strong>: Serve as administrator and product owner for Planhat and Zendesk — health scoring, playbooks, workflows, triggers, SLAs, routing, Salesforce integrations, and reporting. Assist with administration of our LMS/CMS platforms supporting partner education and enablement. Continuously improve these systems so PX teams maintain optimal performance.</p></li><li><p style=\"min-height:1.5em\"><strong>Optimize Operational Workflows</strong>: Design, refine, QA, and implement workflows and processes that enable PX teams to operate at peak efficiency. Streamline operations to ensure seamless handoffs across the full partner lifecycle — from deal close through implementation, clinical adoption, support, and renewal.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower Data-Driven Insights and Strategic Decisions</strong>: Develop and maintain reports and dashboards that provide leadership with real-time visibility into key metrics, including partner health, adoption and utilization, support volume and SLA attainment, and retention trends. Use data to drive actionable strategies that improve decision making and operational performance.</p></li><li><p style=\"min-height:1.5em\"><strong>Enhance Revenue &amp; Forecast Clarity</strong>: Partner with Finance to support renewal and retention forecasting, analyze commission reports, and generate revenue-related insights that align with business goals and drive clarity across the organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Business Partner to PX Leadership</strong>: Act as the dedicated operations partner to leaders across Partner Success, Clinical Success, Implementation, Support, and PX Ops — translating their priorities into systems, process, and reporting, and representing PX needs in cross-functional RevOps planning with Sales, Marketing, and Finance.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Bring:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in Revenue Operations, Customer Success Operations, Sales Operations, or a similar role in a SaaS company (healthcare experience is a plus).</p></li><li><p style=\"min-height:1.5em\">Extensive experience with SaaS tools such as Salesforce, Planhat (or Gainsight/similar CS platform), Zendesk, and exposure to LMS/CMS administration. Administration experience with a CS platform or support platform strongly preferred.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of go-to-market strategies and key metrics that influence success in Sales, Marketing, and Partner Success.</p></li><li><p style=\"min-height:1.5em\">Direct experience business-partnering with post-sale leadership — Customer/Partner Success, Clinical or Implementation teams, or Support — you understand how these functions operate and what they need from operations.</p></li><li><p style=\"min-height:1.5em\">Fluency in post-sale metrics: net revenue retention, gross retention, adoption and utilization, NPS, CSAT, and support SLA performance.</p></li><li><p style=\"min-height:1.5em\">Exceptional AI and Business Intelligence experience (Claude, OpenAI, Excel/Google Sheets, SQL, Business Intelligence tools, etc.), with the ability to interpret complex data, identify trends, and translate insights into actionable operational plans.</p></li><li><p style=\"min-height:1.5em\">Proven track record in building and maintaining commercial dashboards and reports that provide clarity and support data-driven decision-making.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to align cross-functional teams around shared goals, priorities, and revenue-driving strategies.</p></li><li><p style=\"min-height:1.5em\">Excellent project management skills, with a history of successfully leading and driving complex initiatives to completion.</p></li><li><p style=\"min-height:1.5em\">Strong communication and interpersonal skills, with the ability to influence stakeholders and collaborate effectively across teams.</p></li><li><p style=\"min-height:1.5em\">A proactive, problem-solving mindset, with a focus on continuous improvement and operational scalability.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\nThe Role:\n\nWe are looking for a strategic and results-oriented Revenue Operations Manager to join our Revenue Operations team as the operational backbone of our Partner Experience (PX) organization — Partner Success, Clinical Success, Implementation, Support, and PX Ops. In this key role, you will own the systems, workflows, and analytics that power PX — including administration of Planhat and Zendesk — while keeping the post-sale motion tightly aligned with Sales, Marketing, and Finance.\n\nAs a trusted partner to leadership, you will provide actionable insights that align operations with company goals, helping to accelerate growth and optimize the partner journey — from implementation through expansion and renewal.\n\nWhat You'll Do:\n\n - Own the PX Tech Stack: Serve as administrator and product owner for Planhat and Zendesk — health scoring, playbooks, workflows, triggers, SLAs, routing, Salesforce integrations, and reporting. Assist with administration of our LMS/CMS platforms supporting partner education and enablement. Continuously improve these systems so PX teams maintain optimal performance.\n\n - Optimize Operational Workflows: Design, refine, QA, and implement workflows and processes that enable PX teams to operate at peak efficiency. Streamline operations to ensure seamless handoffs across the full partner lifecycle — from deal close through implementation, clinical adoption, support, and renewal.\n\n - Empower Data-Driven Insights and Strategic Decisions: Develop and maintain reports and dashboards that provide leadership with real-time visibility into key metrics, including partner health, adoption and utilization, support volume and SLA attainment, and retention trends. Use data to drive actionable strategies that improve decision making and operational performance.\n\n - Enhance Revenue & Forecast Clarity: Partner with Finance to support renewal and retention forecasting, analyze commission reports, and generate revenue-related insights that align with business goals and drive clarity across the organization.\n\n - Business Partner to PX Leadership: Act as the dedicated operations partner to leaders across Partner Success, Clinical Success, Implementation, Support, and PX Ops — translating their priorities into systems, process, and reporting, and representing PX needs in cross-functional RevOps planning with Sales, Marketing, and Finance.\n\nWhat You'll Bring:\n\n - 5+ years of experience in Revenue Operations, Customer Success Operations, Sales Operations, or a similar role in a SaaS company (healthcare experience is a plus).\n\n - Extensive experience with SaaS tools such as Salesforce, Planhat (or Gainsight/similar CS platform), Zendesk, and exposure to LMS/CMS administration. Administration experience with a CS platform or support platform strongly preferred.\n\n - Strong understanding of go-to-market strategies and key metrics that influence success in Sales, Marketing, and Partner Success.\n\n - Direct experience business-partnering with post-sale leadership — Customer/Partner Success, Clinical or Implementation teams, or Support — you understand how these functions operate and what they need from operations.\n\n - Fluency in post-sale metrics: net revenue retention, gross retention, adoption and utilization, NPS, CSAT, and support SLA performance.\n\n - Exceptional AI and Business Intelligence experience (Claude, OpenAI, Excel/Google Sheets, SQL, Business Intelligence tools, etc.), with the ability to interpret complex data, identify trends, and translate insights into actionable operational plans.\n\n - Proven track record in building and maintaining commercial dashboards and reports that provide clarity and support data-driven decision-making.\n\n - Demonstrated ability to align cross-functional teams around shared goals, priorities, and revenue-driving strategies.\n\n - Excellent project management skills, with a history of successfully leading and driving complex initiatives to completion.\n\n - Strong communication and interpersonal skills, with the ability to influence stakeholders and collaborate effectively across teams.\n\n - A proactive, problem-solving mindset, with a focus on continuous improvement and operational scalability.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"076d288f-4636-4a05-8520-d5c257f39b51","title":"Finance & Strategy Lead","department":"Operations","team":"Finance and Strategy","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-10-26T20:51:18.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/076d288f-4636-4a05-8520-d5c257f39b51","applyUrl":"https://jobs.ashbyhq.com/abridge/076d288f-4636-4a05-8520-d5c257f39b51/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">The Finance &amp; Strategy team is an integral thought partner to Abridge’s cross-functional leadership. As a Finance &amp; Strategy Lead, you’ll have a unique opportunity to play a pivotal part in our financial management and strategic planning process. The role will be integral in driving our company's financial health and visibility, and offers a chance to work at the cutting edge of AI technology and healthcare. We are seeking an individual who is passionate about their work, eager to engage in dynamic financial planning, and ready to contribute significantly to our company's success.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><p style=\"min-height:1.5em\">You’ll join a growing Finance &amp; Strategy team, acting as a crucial link between Finance leaders and partners across the entire organization. You will principally be responsible for driving our financial planning process, inclusive of: budgeting, scaling processes &amp; tooling, and cross functional communication / thought partnership. Specific responsibilities will include:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><u>Financial Planning &amp; Analysis</u>: Develop comprehensive financial plans and forecasts aligned with our strategic objectives, and manage financial planning cadence &amp; processes, including budgeting and variance analyses.</p></li><li><p style=\"min-height:1.5em\"><u>Financial Close Coordination</u>: Implement scalable practices in financial close and accounting processes, partnering with our Financial Operations team to install and document accounting workflows / best practices.</p></li><li><p style=\"min-height:1.5em\"><u>Cross-Functional Partnership</u>: Collaborate with various departments to distill complex financial data into real-time insights that drive decision making.</p></li><li><p style=\"min-height:1.5em\"><u>Automation Through AI</u>: Lead end-to-end efforts to enhance and automate financial processes and systems with AI tooling, from reporting to insight generation to cross-functional partnership.</p></li><li><p style=\"min-height:1.5em\"><u>Strategic Partnership with Finance Leadership</u>: Work on a number of strategic areas alongside the Finance Leaders, including board &amp; investor presentations and executive reporting.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3-5 years of experience in Big 4 Audit, Transaction Services, Investing, Management Consulting or a closely related field with experience in technical accounting, financial modeling, valuation, and/or deal diligence.</p></li><li><p style=\"min-height:1.5em\">Additional cross-functional FP&amp;A operating experience in a fast-paced technology and/or healthcare environment is a significant plus, but not a requirement.</p></li><li><p style=\"min-height:1.5em\">Proficient in financial analysis and Microsoft Excel, with strong analytical skills and data interpretation abilities.</p></li><li><p style=\"min-height:1.5em\">Systems architect mindset, focus on building / simplifying products and processes, willingness to engage in new systems and tools (e.g. AI enablement).</p></li><li><p style=\"min-height:1.5em\">Experience researching, summarizing, and presenting complex financial data to non-financial stakeholders.</p></li><li><p style=\"min-height:1.5em\">Excellent communication and interpersonal skills for effective stakeholder engagement.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree in Finance, Economics, Business Administration, Accounting, Mathematics, or a related field.</p></li><li><p style=\"min-height:1.5em\">Team play &amp; commitment to providing world-class cross-functional service.</p></li><li><p style=\"min-height:1.5em\">A deep desire to build, contribute and learn.</p></li></ul><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nThe Finance & Strategy team is an integral thought partner to Abridge’s cross-functional leadership. As a Finance & Strategy Lead, you’ll have a unique opportunity to play a pivotal part in our financial management and strategic planning process. The role will be integral in driving our company's financial health and visibility, and offers a chance to work at the cutting edge of AI technology and healthcare. We are seeking an individual who is passionate about their work, eager to engage in dynamic financial planning, and ready to contribute significantly to our company's success.\n\n\n\n\n\nWHAT YOU’LL DO\n\nYou’ll join a growing Finance & Strategy team, acting as a crucial link between Finance leaders and partners across the entire organization. You will principally be responsible for driving our financial planning process, inclusive of: budgeting, scaling processes & tooling, and cross functional communication / thought partnership. Specific responsibilities will include:\n\n - Financial Planning & Analysis: Develop comprehensive financial plans and forecasts aligned with our strategic objectives, and manage financial planning cadence & processes, including budgeting and variance analyses.\n\n - Financial Close Coordination: Implement scalable practices in financial close and accounting processes, partnering with our Financial Operations team to install and document accounting workflows / best practices.\n\n - Cross-Functional Partnership: Collaborate with various departments to distill complex financial data into real-time insights that drive decision making.\n\n - Automation Through AI: Lead end-to-end efforts to enhance and automate financial processes and systems with AI tooling, from reporting to insight generation to cross-functional partnership.\n\n - Strategic Partnership with Finance Leadership: Work on a number of strategic areas alongside the Finance Leaders, including board & investor presentations and executive reporting.\n   \n   \n\n\nWHAT YOU’LL BRING\n\n - 3-5 years of experience in Big 4 Audit, Transaction Services, Investing, Management Consulting or a closely related field with experience in technical accounting, financial modeling, valuation, and/or deal diligence.\n\n - Additional cross-functional FP&A operating experience in a fast-paced technology and/or healthcare environment is a significant plus, but not a requirement.\n\n - Proficient in financial analysis and Microsoft Excel, with strong analytical skills and data interpretation abilities.\n\n - Systems architect mindset, focus on building / simplifying products and processes, willingness to engage in new systems and tools (e.g. AI enablement).\n\n - Experience researching, summarizing, and presenting complex financial data to non-financial stakeholders.\n\n - Excellent communication and interpersonal skills for effective stakeholder engagement.\n\n - Bachelor's degree in Finance, Economics, Business Administration, Accounting, Mathematics, or a related field.\n\n - Team play & commitment to providing world-class cross-functional service.\n\n - A deep desire to build, contribute and learn.\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"6cc498cb-7235-4300-a3a9-4b2f178678cb","title":"Engineering Leadership, NY Site Lead","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"NYC Office","secondaryLocations":[],"publishedAt":"2026-09-18T23:05:46.897+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/6cc498cb-7235-4300-a3a9-4b2f178678cb","applyUrl":"https://jobs.ashbyhq.com/abridge/6cc498cb-7235-4300-a3a9-4b2f178678cb/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Our agentic AI-powered products are bringing joy back to the practice of medicine, and we're building out our engineering presence in New York. We're looking for an engineering leader to be the senior technical presence in our SoHo office — someone who will own business-critical product areas end-to-end while setting the bar, the culture, and the pace for the engineers we hire around them.</p><p style=\"min-height:1.5em\">This is a builder's role first and a site leader's role second. You'll scope and ship product in an area that is still being defined, grow a team from a small core, and represent Abridge engineering in New York.</p><p style=\"min-height:1.5em\"><strong>This role is based in New York and requires working from our SoHo office five days / week.</strong> We believe the fastest way to build this team is in person, and we're looking for someone who wants to set that example.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build our New York engineering presence:</strong> Be the senior engineering voice in our NY office. Establish the operating rhythm, quality bar, and culture of the office. Make New York a place strong engineers want to do their best work.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-native leadership:</strong> Bring a real point of view on how agentic engineering changes the way software gets built — in the product you ship and in how your team works.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive pace and performance:</strong> Raise the execution velocity of the org around you. Set business context for your team, partner closely with product and design, and be a multiplier for the leaders and engineers you work alongside.</p></li><li><p style=\"min-height:1.5em\"><strong>Own an area and ship it:</strong> Take a product area from ambiguity to shipped, enterprise-grade software. You'll set technical direction, make the architecture calls, and be accountable for the output of your team. We don't expect you to code daily, but we expect you to be close enough to the tech to unblock, and to still enjoy being hands-on.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 5+ years managing software engineering teams — including time as a manager of managers or as the most senior engineering leader in a location.</p></li><li><p style=\"min-height:1.5em\">Track record of building something from zero to real scale, and of owning the product outcome rather than just the engineering process.</p></li><li><p style=\"min-height:1.5em\">Hands-on technically. You can read and review the code your team is shipping, get into a codebase when something needs unblocking, and hold your own in a technical design discussion.</p></li><li><p style=\"min-height:1.5em\">A clear, well-formed point of view on AI and agentic engineering, and evidence you've acted on it.</p></li><li><p style=\"min-height:1.5em\">Skilled at hiring and mentorship, with a track record of helping engineers grow their skills and careers — and of hiring quickly while keeping the bar high.</p></li><li><p style=\"min-height:1.5em\">Has thrived in a fast-growing startup and knows how to operate in that environment. Excited to be hands-on in a fast-moving, productive, and supportive environment, and willing to pitch in wherever needed.</p></li><li><p style=\"min-height:1.5em\">Based in New York and excited to be in the SoHo office five days a week.</p></li><li><p style=\"min-height:1.5em\">Genuine passion for Abridge's mission to improve healthcare in America and across the world.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience as a site lead, or as the founding senior engineering leader for a new office or region.</p></li><li><p style=\"min-height:1.5em\">Experience managing or working directly with AI/ML engineering teams and shipping AI- or ML-powered product features.</p></li><li><p style=\"min-height:1.5em\">Experience working in a health tech environment, or in another highly regulated, enterprise-sold domain.</p></li><li><p style=\"min-height:1.5em\">Founder or early-employee experience.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nOur agentic AI-powered products are bringing joy back to the practice of medicine, and we're building out our engineering presence in New York. We're looking for an engineering leader to be the senior technical presence in our SoHo office — someone who will own business-critical product areas end-to-end while setting the bar, the culture, and the pace for the engineers we hire around them.\n\nThis is a builder's role first and a site leader's role second. You'll scope and ship product in an area that is still being defined, grow a team from a small core, and represent Abridge engineering in New York.\n\nThis role is based in New York and requires working from our SoHo office five days / week. We believe the fastest way to build this team is in person, and we're looking for someone who wants to set that example.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Build our New York engineering presence: Be the senior engineering voice in our NY office. Establish the operating rhythm, quality bar, and culture of the office. Make New York a place strong engineers want to do their best work.\n\n - AI-native leadership: Bring a real point of view on how agentic engineering changes the way software gets built — in the product you ship and in how your team works.\n\n - Drive pace and performance: Raise the execution velocity of the org around you. Set business context for your team, partner closely with product and design, and be a multiplier for the leaders and engineers you work alongside.\n\n - Own an area and ship it: Take a product area from ambiguity to shipped, enterprise-grade software. You'll set technical direction, make the architecture calls, and be accountable for the output of your team. We don't expect you to code daily, but we expect you to be close enough to the tech to unblock, and to still enjoy being hands-on.\n\n\nWHAT YOU’LL BRING\n\n - At least 5+ years managing software engineering teams — including time as a manager of managers or as the most senior engineering leader in a location.\n\n - Track record of building something from zero to real scale, and of owning the product outcome rather than just the engineering process.\n\n - Hands-on technically. You can read and review the code your team is shipping, get into a codebase when something needs unblocking, and hold your own in a technical design discussion.\n\n - A clear, well-formed point of view on AI and agentic engineering, and evidence you've acted on it.\n\n - Skilled at hiring and mentorship, with a track record of helping engineers grow their skills and careers — and of hiring quickly while keeping the bar high.\n\n - Has thrived in a fast-growing startup and knows how to operate in that environment. Excited to be hands-on in a fast-moving, productive, and supportive environment, and willing to pitch in wherever needed.\n\n - Based in New York and excited to be in the SoHo office five days a week.\n\n - Genuine passion for Abridge's mission to improve healthcare in America and across the world.\n\n\nBONUS POINTS IF…\n\n - Experience as a site lead, or as the founding senior engineering leader for a new office or region.\n\n - Experience managing or working directly with AI/ML engineering teams and shipping AI- or ML-powered product features.\n\n - Experience working in a health tech environment, or in another highly regulated, enterprise-sold domain.\n\n - Founder or early-employee experience.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"e645e5ae-459b-4bb8-abe5-a4689d3a0820","title":"Growth Marketing","department":"Commercial","team":"Growth","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-10-27T21:41:25.675+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/e645e5ae-459b-4bb8-abe5-a4689d3a0820","applyUrl":"https://jobs.ashbyhq.com/abridge/e645e5ae-459b-4bb8-abe5-a4689d3a0820/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">We're hiring an experienced Growth Marketer to build and own our product-led growth motion: the engine that turns clinicians who hear about Abridge into clinicians who use it every day, and turns that usage into expansion.</p><p style=\"min-height:1.5em\">This is a senior individual contributor role with a heavy focus on PLG. You'll run point on all paid marketing (paid social, Google, programmatic, and OOH) and own the paid budget. You'll be the subject-matter expert for PLG across Marketing, setting direction for how we acquire, activate, and retain end users, partnering closely with Product, Data, and Sales to connect bottoms-up adoption to enterprise pipeline. You'll also be the go-to advisor for growth for the broader marketing team, coaching across enterprise demand, lifecycle, and expansion. We're looking for someone who can design the strategy, run the experiments, and raise the bar for everyone around them.</p><h2></h2><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Define the PLG roadmap and connect it to every growth motion.</strong> Translate company goals into a prioritized plan for end-user acquisition, activation, engagement, and expansion, and align it with Product, Sales, and RevOps.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the end-user funnel.</strong> Map the clinician journey from first touch to habitual use. Identify the biggest drop-offs and build programs that move them: onboarding, in-product prompts, lifecycle email, and referral loops.</p></li><li><p style=\"min-height:1.5em\"><strong>Run a high-velocity experimentation program.</strong> Set the hypothesis backlog, test design standards, and readout cadence. Ship tests across web, product surfaces, paid, and lifecycle, and scale what works.</p></li><li><p style=\"min-height:1.5em\"><strong>Own paid marketing and the paid budget.</strong> Run point on all paid activity across paid social, Google, programmatic, and OOH. Set channel mix and budget allocation, manage platform and agency partners, and work with Product Marketing, Creative, Events, and Sales to plan, launch, and optimize campaigns against adoption and pipeline targets.</p></li><li><p style=\"min-height:1.5em\"><strong>Connect bottoms-up adoption to enterprise pipeline.</strong> Partner with Sales and RevOps to define product-qualified signals, route them to the right teams, and show how usage drives expansion within health systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Build the measurement foundation for PLG.</strong> In partnership with Data Science and GTM Tech, define activation and retention metrics, attribution for product-led paths, and the dashboards the team runs on.</p></li><li><p style=\"min-height:1.5em\"><strong>Pioneer new methods with AI.</strong> Build tools and workflows that speed up research, personalization, testing, and analysis, and coach the team to use them.</p></li><li><p style=\"min-height:1.5em\"><strong>Advise on growth more broadly.</strong> Be the team's growth advisor beyond PLG. Coach marketers on experimentation, funnel analysis, and channel strategy, pressure-test growth plans for demand, lifecycle, and campaigns, and set standards others adopt.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of growth marketing experience, with at least 4 years owning product-led growth at a high-growth software company; AI company experience preferred</p></li><li><p style=\"min-height:1.5em\">A track record of moving activation, conversion, or retention metrics at scale, and the funnel math to show it</p></li><li><p style=\"min-height:1.5em\">Deep experimentation skills: Experiment across channels and tactics to drive user acquisition and translate results into scalable playbooks</p></li><li><p style=\"min-height:1.5em\">Hands-on experience running paid programs across paid social, search, programmatic, and OOH, including owning the budget and reporting on its return</p></li><li><p style=\"min-height:1.5em\">Strong B2C instincts in a B2B setting: you know how to reach and activate end users, and how their adoption earns the economic buyer's attention</p></li><li><p style=\"min-height:1.5em\">Comfort building internal tools and workflows with AI, and a habit of using it to work faster and better</p></li><li><p style=\"min-height:1.5em\">Low ego, high standards: direct, collaborative, and focused on outcomes over credit</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience driving PLG in healthcare, or selling to clinicians and other professional end users</p></li><li><p style=\"min-height:1.5em\">Background building a self-serve or freemium motion from zero to one</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with referral, community, or word-of-mouth loops that grew a user base efficiently</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Must be willing to work from our SF or NYC office at least 3x per week</strong></p><p style=\"min-height:1.5em\">This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.</p><p style=\"min-height:1.5em\">We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\n\n\nTHE ROLE\n\nWe're hiring an experienced Growth Marketer to build and own our product-led growth motion: the engine that turns clinicians who hear about Abridge into clinicians who use it every day, and turns that usage into expansion.\n\nThis is a senior individual contributor role with a heavy focus on PLG. You'll run point on all paid marketing (paid social, Google, programmatic, and OOH) and own the paid budget. You'll be the subject-matter expert for PLG across Marketing, setting direction for how we acquire, activate, and retain end users, partnering closely with Product, Data, and Sales to connect bottoms-up adoption to enterprise pipeline. You'll also be the go-to advisor for growth for the broader marketing team, coaching across enterprise demand, lifecycle, and expansion. We're looking for someone who can design the strategy, run the experiments, and raise the bar for everyone around them.\n\n\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Define the PLG roadmap and connect it to every growth motion. Translate company goals into a prioritized plan for end-user acquisition, activation, engagement, and expansion, and align it with Product, Sales, and RevOps.\n\n - Own the end-user funnel. Map the clinician journey from first touch to habitual use. Identify the biggest drop-offs and build programs that move them: onboarding, in-product prompts, lifecycle email, and referral loops.\n\n - Run a high-velocity experimentation program. Set the hypothesis backlog, test design standards, and readout cadence. Ship tests across web, product surfaces, paid, and lifecycle, and scale what works.\n\n - Own paid marketing and the paid budget. Run point on all paid activity across paid social, Google, programmatic, and OOH. Set channel mix and budget allocation, manage platform and agency partners, and work with Product Marketing, Creative, Events, and Sales to plan, launch, and optimize campaigns against adoption and pipeline targets.\n\n - Connect bottoms-up adoption to enterprise pipeline. Partner with Sales and RevOps to define product-qualified signals, route them to the right teams, and show how usage drives expansion within health systems.\n\n - Build the measurement foundation for PLG. In partnership with Data Science and GTM Tech, define activation and retention metrics, attribution for product-led paths, and the dashboards the team runs on.\n\n - Pioneer new methods with AI. Build tools and workflows that speed up research, personalization, testing, and analysis, and coach the team to use them.\n\n - Advise on growth more broadly. Be the team's growth advisor beyond PLG. Coach marketers on experimentation, funnel analysis, and channel strategy, pressure-test growth plans for demand, lifecycle, and campaigns, and set standards others adopt.\n\n\n\n\nWHAT YOU’LL BRING\n\n - 10+ years of growth marketing experience, with at least 4 years owning product-led growth at a high-growth software company; AI company experience preferred\n\n - A track record of moving activation, conversion, or retention metrics at scale, and the funnel math to show it\n\n - Deep experimentation skills: Experiment across channels and tactics to drive user acquisition and translate results into scalable playbooks\n\n - Hands-on experience running paid programs across paid social, search, programmatic, and OOH, including owning the budget and reporting on its return\n\n - Strong B2C instincts in a B2B setting: you know how to reach and activate end users, and how their adoption earns the economic buyer's attention\n\n - Comfort building internal tools and workflows with AI, and a habit of using it to work faster and better\n\n - Low ego, high standards: direct, collaborative, and focused on outcomes over credit\n   \n   \n\n\nBONUS POINTS\n\n - Experience driving PLG in healthcare, or selling to clinicians and other professional end users\n\n - Background building a self-serve or freemium motion from zero to one\n\n - Hands-on experience with referral, community, or word-of-mouth loops that grew a user base efficiently\n\n\n\nMust be willing to work from our SF or NYC office at least 3x per week\n\nThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.\n\nWe value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"c004d078-2a78-470a-be20-7c7332350edd","title":"People Operations Generalist","department":"Operations","team":"People Ops","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-10-15T23:26:06.043+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/c004d078-2a78-470a-be20-7c7332350edd","applyUrl":"https://jobs.ashbyhq.com/abridge/c004d078-2a78-470a-be20-7c7332350edd/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><h2></h2><p style=\"min-height:1.5em\">Abridge is looking for a People Operations Generalist to join our People team and keep our core People Ops work running smoothly: onboarding, benefits, workers’ comp, compliance, and HR support tickets. You’ll work closely with the Head of People Operations and the rest of the People team to keep things running smoothly and build processes that keep up as we scale.</p><p style=\"min-height:1.5em\">This role suits someone who is proactive, moves fast, and brings solutions instead of questions. They’re resilient when priorities shift, comfortable with ambiguity, and have a bias for action. They enjoy owning the details, switching between tasks easily, and want to help scale People Ops at a fast-growing startup.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HR Support &amp; Systems</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Triage and respond to employee questions in our HR ticketing system quickly and accurately, and escalate when needed.</p></li><li><p style=\"min-height:1.5em\">Use Rippling day to day to manage employee data and pull reports. Spot data issues and fix them before they cause problems.</p></li><li><p style=\"min-height:1.5em\">Find recurring ticket themes and turn them into self-serve resources or process fixes.</p></li></ul><p style=\"min-height:1.5em\"><strong>Onboarding &amp; Employee Lifecycle</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own new hire onboarding from offer to first day, including paperwork, Rippling setup, and coordination with IT on devices and access.</p></li><li><p style=\"min-height:1.5em\">Make sure every new hire has a smooth, well-organized experience, and keep improving the experience as hiring accelerates.</p></li></ul><p style=\"min-height:1.5em\"><strong>Benefits &amp; Workers’ Comp</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Administer employee benefits, including enrollments, qualifying life events, open enrollment, and renewals, and be the first point of contact for employee benefits questions.</p></li><li><p style=\"min-height:1.5em\">Manage workers’ compensation claims from start to finish.</p></li></ul><p style=\"min-height:1.5em\"><strong>Compliance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates.</p></li><li><p style=\"min-height:1.5em\">Lead compliance reporting requirements such as EEO-1 and state-specific filings, making sure submissions are on time and accurate.</p></li><li><p style=\"min-height:1.5em\">Maintain internal documentation (policies, calendars, audit trails) and build scalable processes that can flex with our team’s growth.</p></li><li><p style=\"min-height:1.5em\">Support audits and respond to regulatory inquiries with thorough, organized documentation and clear processes.</p></li></ul><p style=\"min-height:1.5em\"><strong>Cross-Functional Partnership</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Work with Payroll, Legal, Finance, and IT to give employees a seamless experience.</p></li><li><p style=\"min-height:1.5em\">Jump in wherever there’s an operational gap, and help bring clarity and structure as we grow.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with an HRIS. Rippling is strongly preferred.</p></li><li><p style=\"min-height:1.5em\">Experience administering benefits and managing workers’ comp claims.</p></li><li><p style=\"min-height:1.5em\">Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates.</p></li><li><p style=\"min-height:1.5em\">The ability to prioritize on your own in a fast-paced environment where priorities shift.</p></li><li><p style=\"min-height:1.5em\">A proactive, solutions-first mindset. You notice gaps and fix them without waiting to be asked.</p></li><li><p style=\"min-height:1.5em\">High attention to detail and strong organizational skills.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication. You can explain HR and compliance topics in a way employees understand.</p></li></ul><h2></h2><p style=\"min-height:1.5em\"><strong>This role is a hybrid position (Mondays, Wednesdays, and Fridays) based in San Francisco. </strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\n\n\n\nAbridge is looking for a People Operations Generalist to join our People team and keep our core People Ops work running smoothly: onboarding, benefits, workers’ comp, compliance, and HR support tickets. You’ll work closely with the Head of People Operations and the rest of the People team to keep things running smoothly and build processes that keep up as we scale.\n\nThis role suits someone who is proactive, moves fast, and brings solutions instead of questions. They’re resilient when priorities shift, comfortable with ambiguity, and have a bias for action. They enjoy owning the details, switching between tasks easily, and want to help scale People Ops at a fast-growing startup.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\nHR Support & Systems\n\n - Triage and respond to employee questions in our HR ticketing system quickly and accurately, and escalate when needed.\n\n - Use Rippling day to day to manage employee data and pull reports. Spot data issues and fix them before they cause problems.\n\n - Find recurring ticket themes and turn them into self-serve resources or process fixes.\n\nOnboarding & Employee Lifecycle\n\n - Own new hire onboarding from offer to first day, including paperwork, Rippling setup, and coordination with IT on devices and access.\n\n - Make sure every new hire has a smooth, well-organized experience, and keep improving the experience as hiring accelerates.\n\nBenefits & Workers’ Comp\n\n - Administer employee benefits, including enrollments, qualifying life events, open enrollment, and renewals, and be the first point of contact for employee benefits questions.\n\n - Manage workers’ compensation claims from start to finish.\n\nCompliance\n\n - Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates.\n\n - Lead compliance reporting requirements such as EEO-1 and state-specific filings, making sure submissions are on time and accurate.\n\n - Maintain internal documentation (policies, calendars, audit trails) and build scalable processes that can flex with our team’s growth.\n\n - Support audits and respond to regulatory inquiries with thorough, organized documentation and clear processes.\n\nCross-Functional Partnership\n\n - Work with Payroll, Legal, Finance, and IT to give employees a seamless experience.\n\n - Jump in wherever there’s an operational gap, and help bring clarity and structure as we grow.\n\n\n\n\nWHAT YOU’LL BRING\n\n - 3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles.\n\n - Hands-on experience with an HRIS. Rippling is strongly preferred.\n\n - Experience administering benefits and managing workers’ comp claims.\n\n - Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates.\n\n - The ability to prioritize on your own in a fast-paced environment where priorities shift.\n\n - A proactive, solutions-first mindset. You notice gaps and fix them without waiting to be asked.\n\n - High attention to detail and strong organizational skills.\n\n - Excellent written and verbal communication. You can explain HR and compliance topics in a way employees understand.\n\n\n\n\nThis role is a hybrid position (Mondays, Wednesdays, and Fridays) based in San Francisco. \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"1a61daf7-45cf-46a0-b030-cf9617741e23","title":"Head of Workplace","department":"Operations","team":"Workplaces","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-09-23T20:40:54.453+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/1a61daf7-45cf-46a0-b030-cf9617741e23","applyUrl":"https://jobs.ashbyhq.com/abridge/1a61daf7-45cf-46a0-b030-cf9617741e23/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">The Head of Workplace owns the strategy, standards, and long-term vision for Abridge’s physical workplaces across San Francisco, New York, Pittsburgh, and Chicago. This leader ensures our offices support company growth, deliver an exceptional employee experience, and reflect thoughtful investment in design, infrastructure, and operations.</p><p style=\"min-height:1.5em\">This role requires a strong facilities and real estate background, including hands-on experience with building systems, construction, lease negotiations, and vendor management. The ideal candidate pairs that technical grounding with strong design judgment, financial discipline, and the ability to lead people and align senior stakeholders around consequential decisions.</p><p style=\"min-height:1.5em\">The Head of Workplace directly owns real estate strategy, executive alignment, design direction, and major investment recommendations. They partner with the Facilities Manager on infrastructure and operational priorities while building the systems, standards, and management capacity that enable daily operations and employee-facing services to run independently.</p><p style=\"min-height:1.5em\">This role leads the Facilities and Workplace Experience functions, currently comprising one Facilities Manager, two Office Managers, and two Workplace Experience Coordinators.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><p style=\"min-height:1.5em\"><strong>Real Estate &amp; Facilities Strategy</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own portfolio strategy, including capacity planning, site selection, lease negotiations, renewals, and long-term capital needs, informed by company growth, office utilization, and team requirements.</p></li><li><p style=\"min-height:1.5em\">Apply deep facilities expertise to evaluate technical recommendations, infrastructure needs, and the long-term implications of real estate and investment decisions.</p></li><li><p style=\"min-height:1.5em\">Partner with the Facilities Manager on building conditions, infrastructure priorities, and maintenance planning, ensuring technical recommendations inform scope, budgets, and timelines.</p></li><li><p style=\"min-height:1.5em\">Develop investment recommendations that balance employee experience, cost, flexibility, and operational reliability.</p></li></ul><p style=\"min-height:1.5em\"><strong>Workplace Design &amp; Delivery</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Set the vision and design standards for new offices, renovations, and major investments, with an approved scope and budget that support the intended outcome.</p></li><li><p style=\"min-height:1.5em\">Lead project delivery in partnership with Facilities, IT, Security, Finance, Legal, and external specialists, involving them early enough to shape key decisions.</p></li><li><p style=\"min-height:1.5em\">Ensure permitting, safety, accessibility, and operational requirements are incorporated into project planning, with support from qualified experts and clear escalation of unresolved concerns.</p></li><li><p style=\"min-height:1.5em\">Manage scope, budgets, schedules, and material changes through documented approvals, ensuring completed spaces are ready for occupancy and ongoing use.</p></li></ul><p style=\"min-height:1.5em\"><strong>Team Leadership &amp; Workplace Operations</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead and develop the Facilities and Workplace Experience functions, establishing clear ownership, decision authority, and escalation paths as the team grows.</p></li><li><p style=\"min-height:1.5em\">Empower the Facilities Manager and Workplace Experience team to lead their respective operations, providing resources, technical guidance, and senior stakeholder support.</p></li><li><p style=\"min-height:1.5em\">Own operating and capital budgets, vendor accountability, and service standards, using employee feedback and operational data to prioritize improvements across offices.</p></li><li><p style=\"min-height:1.5em\">Ensure clear ownership of workplace safety, emergency preparedness, and business continuity in partnership with relevant functions.</p></li></ul><p style=\"min-height:1.5em\"><strong>Stakeholder &amp; Executive Partnership</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build trusted relationships with executive leadership and cross-functional partners, proactively managing expectations around design preferences, shifting priorities, and competing requests.</p></li><li><p style=\"min-height:1.5em\">Serve as the primary point of contact for the Workplace team on complex or sensitive stakeholder situations, representing the team’s recommendations and securing clear decisions.</p></li><li><p style=\"min-height:1.5em\">Align stakeholders early on space strategy, workplace investments, and major initiatives, including the intended standard, required resources, and tradeoffs.</p></li><li><p style=\"min-height:1.5em\">Establish an agreed framework with executive leadership for approving design, scope, and budget, resolving conflicting direction, and revisiting decisions when circumstances change.</p></li><li><p style=\"min-height:1.5em\">Represent Workplaces as a strategic business function that enables company growth, with accountability grounded in approved decisions and available resources.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience leading a multi-office workplace portfolio through growth or significant change.</p></li><li><p style=\"min-height:1.5em\">A strong, hands-on background in facilities, building systems, construction, and vendor management, complemented by experience in commercial real estate transactions and financial planning.</p></li><li><p style=\"min-height:1.5em\">A record of delivering workplace projects with disciplined management of scope, budget, schedule, and operational readiness.</p></li><li><p style=\"min-height:1.5em\">Strong design judgment that balances aesthetics, functionality, accessibility, maintenance, and cost.</p></li><li><p style=\"min-height:1.5em\">Experience developing teams and managers who operate with clear accountability and meaningful autonomy.</p></li><li><p style=\"min-height:1.5em\">Credibility with senior leaders and the ability to communicate clear recommendations, navigate disagreement, and secure decisions under ambiguity.</p></li></ul><p style=\"min-height:1.5em\"><strong>This role requires in-office presence 5 days a week in San Francisco. </strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nThe Head of Workplace owns the strategy, standards, and long-term vision for Abridge’s physical workplaces across San Francisco, New York, Pittsburgh, and Chicago. This leader ensures our offices support company growth, deliver an exceptional employee experience, and reflect thoughtful investment in design, infrastructure, and operations.\n\nThis role requires a strong facilities and real estate background, including hands-on experience with building systems, construction, lease negotiations, and vendor management. The ideal candidate pairs that technical grounding with strong design judgment, financial discipline, and the ability to lead people and align senior stakeholders around consequential decisions.\n\nThe Head of Workplace directly owns real estate strategy, executive alignment, design direction, and major investment recommendations. They partner with the Facilities Manager on infrastructure and operational priorities while building the systems, standards, and management capacity that enable daily operations and employee-facing services to run independently.\n\nThis role leads the Facilities and Workplace Experience functions, currently comprising one Facilities Manager, two Office Managers, and two Workplace Experience Coordinators.\n\n\n\n\nWHAT YOU'LL DO\n\nReal Estate & Facilities Strategy\n\n - Own portfolio strategy, including capacity planning, site selection, lease negotiations, renewals, and long-term capital needs, informed by company growth, office utilization, and team requirements.\n\n - Apply deep facilities expertise to evaluate technical recommendations, infrastructure needs, and the long-term implications of real estate and investment decisions.\n\n - Partner with the Facilities Manager on building conditions, infrastructure priorities, and maintenance planning, ensuring technical recommendations inform scope, budgets, and timelines.\n\n - Develop investment recommendations that balance employee experience, cost, flexibility, and operational reliability.\n\nWorkplace Design & Delivery\n\n - Set the vision and design standards for new offices, renovations, and major investments, with an approved scope and budget that support the intended outcome.\n\n - Lead project delivery in partnership with Facilities, IT, Security, Finance, Legal, and external specialists, involving them early enough to shape key decisions.\n\n - Ensure permitting, safety, accessibility, and operational requirements are incorporated into project planning, with support from qualified experts and clear escalation of unresolved concerns.\n\n - Manage scope, budgets, schedules, and material changes through documented approvals, ensuring completed spaces are ready for occupancy and ongoing use.\n\nTeam Leadership & Workplace Operations\n\n - Lead and develop the Facilities and Workplace Experience functions, establishing clear ownership, decision authority, and escalation paths as the team grows.\n\n - Empower the Facilities Manager and Workplace Experience team to lead their respective operations, providing resources, technical guidance, and senior stakeholder support.\n\n - Own operating and capital budgets, vendor accountability, and service standards, using employee feedback and operational data to prioritize improvements across offices.\n\n - Ensure clear ownership of workplace safety, emergency preparedness, and business continuity in partnership with relevant functions.\n\nStakeholder & Executive Partnership\n\n - Build trusted relationships with executive leadership and cross-functional partners, proactively managing expectations around design preferences, shifting priorities, and competing requests.\n\n - Serve as the primary point of contact for the Workplace team on complex or sensitive stakeholder situations, representing the team’s recommendations and securing clear decisions.\n\n - Align stakeholders early on space strategy, workplace investments, and major initiatives, including the intended standard, required resources, and tradeoffs.\n\n - Establish an agreed framework with executive leadership for approving design, scope, and budget, resolving conflicting direction, and revisiting decisions when circumstances change.\n\n - Represent Workplaces as a strategic business function that enables company growth, with accountability grounded in approved decisions and available resources.\n\n\nWHAT YOU’LL BRING\n\n - Experience leading a multi-office workplace portfolio through growth or significant change.\n\n - A strong, hands-on background in facilities, building systems, construction, and vendor management, complemented by experience in commercial real estate transactions and financial planning.\n\n - A record of delivering workplace projects with disciplined management of scope, budget, schedule, and operational readiness.\n\n - Strong design judgment that balances aesthetics, functionality, accessibility, maintenance, and cost.\n\n - Experience developing teams and managers who operate with clear accountability and meaningful autonomy.\n\n - Credibility with senior leaders and the ability to communicate clear recommendations, navigate disagreement, and secure decisions under ambiguity.\n\nThis role requires in-office presence 5 days a week in San Francisco. \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"90b90681-9bcf-4808-b58a-9c582d85ecac","title":"Senior Recruiter, Emerging Talent","department":"Operations","team":"Talent","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-09-30T20:04:04.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/90b90681-9bcf-4808-b58a-9c582d85ecac","applyUrl":"https://jobs.ashbyhq.com/abridge/90b90681-9bcf-4808-b58a-9c582d85ecac/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><h2></h2><p style=\"min-height:1.5em\">Early talent is one of the highest-leverage investments we can make in Abridge's future. We are looking for a University Recruiter to help us identify and hire exceptional emerging talent with the ability, drive, and mission alignment to build meaningful careers here.</p><p style=\"min-height:1.5em\">We want to create an early talent program that reaches broadly and assesses people for their potential, not only their pedigree. That includes exceptional candidates from leading universities as well as community colleges, bootcamps, apprenticeships, career transitions, and other paths.</p><p style=\"min-height:1.5em\">You will partner closely with our Early Talent Program Manager and engineering leaders to build this capability from the ground up. You will own recruiting for interns and early career talent, primarily across software engineering, while helping us expand into other functions over time.</p><p style=\"min-height:1.5em\">This is an opportunity for someone who loves recruiting, exercises strong judgment, and is energized by building a program—not simply inheriting one.</p><p style=\"min-height:1.5em\">This role is based in our San Francisco office and requires being in the office three days per week.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own end-to-end intern and early career recruiting, initially focused on software engineering</p></li><li><p style=\"min-height:1.5em\">Partner with our Early Talent Program Manager to build and execute a differentiated hiring strategy</p></li><li><p style=\"min-height:1.5em\">Find exceptional candidates across universities, technical communities, bootcamps, apprenticeships, and other talent channels including event strategies</p></li><li><p style=\"min-height:1.5em\">Work with engineering leaders to define exceptional potential and build a rigorous, consistent evaluation process</p></li><li><p style=\"min-height:1.5em\">Deliver a candidate experience that reflects how we operate at Abridge: demanding, caring, and mission-driven</p></li><li><p style=\"min-height:1.5em\">Use pipeline data and hiring outcomes to continually improve our approach</p></li><li><p style=\"min-height:1.5em\">Build the systems and partnerships needed to scale the program</p></li><li><p style=\"min-height:1.5em\">Support other critical technical roles outside peak early talent cycles</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience recruiting software engineers, ideally including interns or early career talent</p></li><li><p style=\"min-height:1.5em\">A track record of finding strong candidates through a range of sourcing channels</p></li><li><p style=\"min-height:1.5em\">Enough technical fluency to evaluate engineering profiles and partner credibly with hiring managers</p></li><li><p style=\"min-height:1.5em\">Strong judgment for recognizing potential, learning velocity, and motivation beyond traditional credentials</p></li><li><p style=\"min-height:1.5em\">A builder's mindset and comfort creating structure in an ambiguous, fast-moving environment</p></li><li><p style=\"min-height:1.5em\">High ownership, urgency, and care for the candidate experience</p></li><li><p style=\"min-height:1.5em\">Genuine connection to Abridge's mission and excitement about helping emerging talent begin their careers here</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have built or scaled an early talent program</p></li><li><p style=\"min-height:1.5em\">You have recruited across both technical and non-technical early career roles</p></li><li><p style=\"min-height:1.5em\">You have developed partnerships with bootcamps, apprenticeships, community colleges, or other alternative talent communities</p></li></ul><p style=\"min-height:1.5em\"><strong>This is a hybrid role requiring a minimum of 2 days per week in our San Francisco office (Monday + Wednesday) , with flexibility for remote work on other days.</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\n\n\n\nEarly talent is one of the highest-leverage investments we can make in Abridge's future. We are looking for a University Recruiter to help us identify and hire exceptional emerging talent with the ability, drive, and mission alignment to build meaningful careers here.\n\nWe want to create an early talent program that reaches broadly and assesses people for their potential, not only their pedigree. That includes exceptional candidates from leading universities as well as community colleges, bootcamps, apprenticeships, career transitions, and other paths.\n\nYou will partner closely with our Early Talent Program Manager and engineering leaders to build this capability from the ground up. You will own recruiting for interns and early career talent, primarily across software engineering, while helping us expand into other functions over time.\n\nThis is an opportunity for someone who loves recruiting, exercises strong judgment, and is energized by building a program—not simply inheriting one.\n\nThis role is based in our San Francisco office and requires being in the office three days per week.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own end-to-end intern and early career recruiting, initially focused on software engineering\n\n - Partner with our Early Talent Program Manager to build and execute a differentiated hiring strategy\n\n - Find exceptional candidates across universities, technical communities, bootcamps, apprenticeships, and other talent channels including event strategies\n\n - Work with engineering leaders to define exceptional potential and build a rigorous, consistent evaluation process\n\n - Deliver a candidate experience that reflects how we operate at Abridge: demanding, caring, and mission-driven\n\n - Use pipeline data and hiring outcomes to continually improve our approach\n\n - Build the systems and partnerships needed to scale the program\n\n - Support other critical technical roles outside peak early talent cycles\n\n\nWHAT YOU’LL BRING\n\n - Experience recruiting software engineers, ideally including interns or early career talent\n\n - A track record of finding strong candidates through a range of sourcing channels\n\n - Enough technical fluency to evaluate engineering profiles and partner credibly with hiring managers\n\n - Strong judgment for recognizing potential, learning velocity, and motivation beyond traditional credentials\n\n - A builder's mindset and comfort creating structure in an ambiguous, fast-moving environment\n\n - High ownership, urgency, and care for the candidate experience\n\n - Genuine connection to Abridge's mission and excitement about helping emerging talent begin their careers here\n\n\nBONUS POINTS IF…\n\n - You have built or scaled an early talent program\n\n - You have recruited across both technical and non-technical early career roles\n\n - You have developed partnerships with bootcamps, apprenticeships, community colleges, or other alternative talent communities\n\nThis is a hybrid role requiring a minimum of 2 days per week in our San Francisco office (Monday + Wednesday) , with flexibility for remote work on other days.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"0c29a63c-53e7-4b51-afd3-2123354eda7e","title":"Senior Technical Recruiter","department":"Operations","team":"Talent","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-09-30T20:04:36.162+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/0c29a63c-53e7-4b51-afd3-2123354eda7e","applyUrl":"https://jobs.ashbyhq.com/abridge/0c29a63c-53e7-4b51-afd3-2123354eda7e/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><h2></h2><p style=\"min-height:1.5em\">Join Abridge as a Senior Technical Recruiter and help us build world-class Platform and ML Engineering teams! Our Engineering organization is at the forefront of developing cutting-edge AI solutions for healthcare, and we're looking for an exceptional talent partner to fuel our growth.</p><p style=\"min-height:1.5em\">This position will be instrumental in Abridge's continued success as we plan to double our team size this year. If you're passionate about identifying and attracting top-tier technical talent while making a meaningful impact in healthcare technology, we want to hear from you.</p><p style=\"min-height:1.5em\">This full-cycle recruiting role offers the opportunity to shape our technical hiring strategy while working alongside a passionate, innovative, and supportive team that's transforming healthcare through AI.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own the full recruiting lifecycle</strong> for Platform Engineering and Machine Learning roles, from sourcing and screening to offer negotiation and closing</p></li><li><p style=\"min-height:1.5em\"><strong>Partner strategically</strong> with Engineering leadership to understand technical requirements, team dynamics, and hiring priorities</p></li><li><p style=\"min-height:1.5em\"><strong>Source passive candidates</strong> through creative outreach, networking, and building strong talent pipelines for current and future needs</p></li><li><p style=\"min-height:1.5em\"><strong>Drive inclusive recruiting practices</strong> that attract diverse talent and create equitable hiring experiences for all candidates</p></li><li><p style=\"min-height:1.5em\"><strong>Enhance our employer brand</strong> by representing Abridge's mission and culture to the technical community</p></li><li><p style=\"min-height:1.5em\"><strong>Optimize recruiting processes</strong> to ensure efficient, candidate-friendly experiences that reflect our values</p></li><li><p style=\"min-height:1.5em\"><strong>Provide data-driven insights</strong> on market trends, compensation benchmarks, and recruiting metrics to inform hiring strategy</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>5+ years of full-cycle technical recruiting experience</strong> at fast-growing startups or high-growth technology companies</p></li><li><p style=\"min-height:1.5em\"><strong>Proven track record</strong> of successfully recruiting senior-level Engineering and Machine Learning talent in competitive markets</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic partnership skills</strong> – experience being a trusted advisor to hiring managers, challenging assumptions, and driving high-quality hiring decisions</p></li><li><p style=\"min-height:1.5em\"><strong>Business acumen</strong> to assess team skill gaps, determine optimal role requirements, and understand how new hires will impact team performance and business outcomes</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional communication skills</strong> with the ability to build rapport with technical candidates and articulate complex role requirements clearly</p></li><li><p style=\"min-height:1.5em\"><strong>Strong project management abilities</strong> – proven experience juggling multiple priorities, managing stakeholder expectations, and communicating decisions across various audiences</p></li><li><p style=\"min-height:1.5em\"><strong>ATS proficiency</strong> with hands-on experience using and optimizing recruiting technology and tools</p></li><li><p style=\"min-height:1.5em\"><strong>Passion for healthcare technology</strong> and understanding of how AI can transform patient outcomes</p></li></ul><p style=\"min-height:1.5em\"><strong>This is a hybrid role requiring a minimum of 2 days per week in our San Francisco or NYC office (Monday + Wednesday), with flexibility for remote work on other days.</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\n\n\n\nJoin Abridge as a Senior Technical Recruiter and help us build world-class Platform and ML Engineering teams! Our Engineering organization is at the forefront of developing cutting-edge AI solutions for healthcare, and we're looking for an exceptional talent partner to fuel our growth.\n\nThis position will be instrumental in Abridge's continued success as we plan to double our team size this year. If you're passionate about identifying and attracting top-tier technical talent while making a meaningful impact in healthcare technology, we want to hear from you.\n\nThis full-cycle recruiting role offers the opportunity to shape our technical hiring strategy while working alongside a passionate, innovative, and supportive team that's transforming healthcare through AI.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the full recruiting lifecycle for Platform Engineering and Machine Learning roles, from sourcing and screening to offer negotiation and closing\n\n - Partner strategically with Engineering leadership to understand technical requirements, team dynamics, and hiring priorities\n\n - Source passive candidates through creative outreach, networking, and building strong talent pipelines for current and future needs\n\n - Drive inclusive recruiting practices that attract diverse talent and create equitable hiring experiences for all candidates\n\n - Enhance our employer brand by representing Abridge's mission and culture to the technical community\n\n - Optimize recruiting processes to ensure efficient, candidate-friendly experiences that reflect our values\n\n - Provide data-driven insights on market trends, compensation benchmarks, and recruiting metrics to inform hiring strategy\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of full-cycle technical recruiting experience at fast-growing startups or high-growth technology companies\n\n - Proven track record of successfully recruiting senior-level Engineering and Machine Learning talent in competitive markets\n\n - Strategic partnership skills – experience being a trusted advisor to hiring managers, challenging assumptions, and driving high-quality hiring decisions\n\n - Business acumen to assess team skill gaps, determine optimal role requirements, and understand how new hires will impact team performance and business outcomes\n\n - Exceptional communication skills with the ability to build rapport with technical candidates and articulate complex role requirements clearly\n\n - Strong project management abilities – proven experience juggling multiple priorities, managing stakeholder expectations, and communicating decisions across various audiences\n\n - ATS proficiency with hands-on experience using and optimizing recruiting technology and tools\n\n - Passion for healthcare technology and understanding of how AI can transform patient outcomes\n\nThis is a hybrid role requiring a minimum of 2 days per week in our San Francisco or NYC office (Monday + Wednesday), with flexibility for remote work on other days.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"32610a0f-60b3-4ec5-b97c-91118e2639de","title":"Implementation Director, Federal","department":"Commercial","team":"Implementation","employmentType":"FullTime","location":"NYC Office","secondaryLocations":[],"publishedAt":"2026-10-01T19:00:38.573+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/32610a0f-60b3-4ec5-b97c-91118e2639de","applyUrl":"https://jobs.ashbyhq.com/abridge/32610a0f-60b3-4ec5-b97c-91118e2639de/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><h2></h2><p style=\"min-height:1.5em\">As an Implementation Director, Federal at Abridge, you will play a critical role in ensuring the successful deployment and implementation of Abridge products and services within our Federal program. You will be the primary point of contact for our Implementation workstream and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with the Abridge Federal program team, internal, and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our clinicians.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead new site, product implementations, and large scale expansion events. Serve as the primary point of contact for Abridge’s Federal counterparts during their initial deployment and ongoing product implementation deployments.</p></li><li><p style=\"min-height:1.5em\">Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.</p></li><li><p style=\"min-height:1.5em\">Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live success.</p></li><li><p style=\"min-height:1.5em\">Identify and manage project risks and issues, and develop contingency plans as needed.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Push our goals forward with a focus on new site activations and ongoing feature and product adoption. You’ll develop the implementation strategy as well as execute critical work efforts, either yourself or managing teams to execute dependent work</p></li><li><p style=\"min-height:1.5em\">Collaborate within the broader company and the Abridge Federal program team to identify and implement areas for process and tool improvements in a dynamic and growing environment.</p></li><li><p style=\"min-height:1.5em\">Participate in the creation of repeatable processes that will scale to build a thriving Federal program team and function at Abridge.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a track record of driving successful healthcare technology implementation projects from initiation to completion.</p></li><li><p style=\"min-height:1.5em\">Experience in both new site implementation as well as driving ongoing implementation efforts with a focus on product implementation and product adoption.</p></li><li><p style=\"min-height:1.5em\">Both an exceptional strategist as well as an executor. You’ll own the implementation methodology for our Federal accounts as well as the execution of the Implementation efforts. This will be both as a direct contributor as well as managing scaled teams for work efforts.</p></li><li><p style=\"min-height:1.5em\">Are extremely organized and seek continuous process improvement. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality in a high-speed and results driven environment.</p></li><li><p style=\"min-height:1.5em\">Build strong relationships with various stakeholders, to ensure a long lasting partnership in alignment with our Partner Experience principles and high caliber of service.</p></li><li><p style=\"min-height:1.5em\">Use data to inform all aspects of your work. Data drives our decisions, recommendations, is an early indicator of issues, and tells the story of our partnership and success with Abridge.</p></li><li><p style=\"min-height:1.5em\">Have the ability to smell smoke and escalate early, with proposed <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://solutions.You\">solutions.You</a> are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.</p></li><li><p style=\"min-height:1.5em\">Have 7+ years of experience in project management, with a focus on software deployment and implementation.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience implementing within the Federal ecosystem, with collaboration with the VA a significant plus.</p></li><li><p style=\"min-height:1.5em\">Familiarity with systems requiring strict adherence to privacy and security protocols.</p></li><li><p style=\"min-height:1.5em\">Knowledge of tiered support organizations and escalation protocols</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>This is a hybrid role requiring a minimum of 3 days per week in our New York City office, with flexibility for remote work on other days. Please note that approximately 40% travel is expected for this position.</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\n\n\n\nAs an Implementation Director, Federal at Abridge, you will play a critical role in ensuring the successful deployment and implementation of Abridge products and services within our Federal program. You will be the primary point of contact for our Implementation workstream and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with the Abridge Federal program team, internal, and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our clinicians.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead new site, product implementations, and large scale expansion events. Serve as the primary point of contact for Abridge’s Federal counterparts during their initial deployment and ongoing product implementation deployments.\n\n - Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.\n\n - Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live success.\n\n - Identify and manage project risks and issues, and develop contingency plans as needed.\n\n - Push our goals forward with a focus on new site activations and ongoing feature and product adoption. You’ll develop the implementation strategy as well as execute critical work efforts, either yourself or managing teams to execute dependent work\n\n - Collaborate within the broader company and the Abridge Federal program team to identify and implement areas for process and tool improvements in a dynamic and growing environment.\n\n - Participate in the creation of repeatable processes that will scale to build a thriving Federal program team and function at Abridge.\n\n\nWHAT YOU’LL BRING\n\n - Have a track record of driving successful healthcare technology implementation projects from initiation to completion.\n\n - Experience in both new site implementation as well as driving ongoing implementation efforts with a focus on product implementation and product adoption.\n\n - Both an exceptional strategist as well as an executor. You’ll own the implementation methodology for our Federal accounts as well as the execution of the Implementation efforts. This will be both as a direct contributor as well as managing scaled teams for work efforts.\n\n - Are extremely organized and seek continuous process improvement. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality in a high-speed and results driven environment.\n\n - Build strong relationships with various stakeholders, to ensure a long lasting partnership in alignment with our Partner Experience principles and high caliber of service.\n\n - Use data to inform all aspects of your work. Data drives our decisions, recommendations, is an early indicator of issues, and tells the story of our partnership and success with Abridge.\n\n - Have the ability to smell smoke and escalate early, with proposed solutions.You http://solutions.You are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.\n\n - Have 7+ years of experience in project management, with a focus on software deployment and implementation.\n\n\nBONUS POINTS IF…\n\n - Experience implementing within the Federal ecosystem, with collaboration with the VA a significant plus.\n\n - Familiarity with systems requiring strict adherence to privacy and security protocols.\n\n - Knowledge of tiered support organizations and escalation protocols\n\n\n\nThis is a hybrid role requiring a minimum of 3 days per week in our New York City office, with flexibility for remote work on other days. Please note that approximately 40% travel is expected for this position.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"62a5fc12-55b4-4d66-a4b1-ba491137e011","title":"Revenue & Technical Accounting Manager","department":"Operations","team":"Finance Operations","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-10-01T21:59:51.148+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/62a5fc12-55b4-4d66-a4b1-ba491137e011","applyUrl":"https://jobs.ashbyhq.com/abridge/62a5fc12-55b4-4d66-a4b1-ba491137e011/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">We're looking for a Revenue &amp; Technical Accounting Manager to own how Abridge accounts for its most complex arrangements, and to design the agentic systems that let a lean team do that work at scale.</p><p style=\"min-height:1.5em\">Abridge's AI is used by clinicians at hundreds of health systems. As we grow into a multi-product platform, our commercial and business operations are becoming more sophisticated, and each one brings new accounting challenges.</p><p style=\"min-height:1.5em\">The role has three parts:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Revenue accounting.</strong> Turn those arrangements into accurate, well-documented, audit-ready financials, and get the answer right <em>before</em> the close, not after.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical accounting.</strong> Research and document the questions a fast-growing, pre-IPO company faces: stock-based compensation, financings, M&amp;A, and customer incentives paid in equity. Coordinate with external specialists on technical accounting matters requiring specialized expertise, managing inputs, timelines, and deliverables.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic systems design.</strong> You'll be on point to design and build the agentic systems that take in our agreements, pull out the terms that matter, and account for them, with people reviewing the judgment calls. This is systems design work, not just using tools someone else built. No coding background is required—just curiosity, openness to learning, and a willingness to experiment and build.</p></li></ul><p style=\"min-height:1.5em\">You'll report to our Senior Manager of Revenue &amp; Technical Accounting. You'll work closely with:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">our GL Accounting Manager, who runs the close</p></li><li><p style=\"min-height:1.5em\">our FinOps Lead, who handles day-to-day subscription setups and basic contract changes</p></li><li><p style=\"min-height:1.5em\">our Systems, RevOps, Legal, and Deal Desk partners</p></li><li><p style=\"min-height:1.5em\">our Big 4 auditors</p></li></ul><p style=\"min-height:1.5em\">We're an automation- and agentic-first team. We build our own apps, agents, and workflows so a lean team can keep up with a fast-scaling business, and you'll help set the direction for agentic accounting and technical research at Abridge.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><p style=\"min-height:1.5em\"><strong>Own Revenue Accounting</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the revenue accounting that feeds our monthly, quarterly, and year-end close: complex revenue entries, deferred revenue and unbilled rollforwards, and revenue flux review. Our GL Accounting Manager runs the close. You make sure revenue is right going in.</p></li><li><p style=\"min-height:1.5em\">Review complex new and amended customer contracts. That means identifying performance obligations, determining transaction price, allocating standalone selling price (SSP), and flagging non-standard terms early with Deal Desk and Legal.</p></li><li><p style=\"min-height:1.5em\">Partner with our FinOps Lead, who owns standard subscription setups and basic contract modifications. You're the escalation point when a contract gets complicated.</p></li><li><p style=\"min-height:1.5em\">Own the accounting for consideration payable to customers, including service credits and equity-based customer incentives such as warrants. This includes quarterly assessments of whether milestones are probable, and the resulting catch-up adjustments.</p></li><li><p style=\"min-height:1.5em\">Maintain our SSP analysis. Own the accounting for partner revenue-share arrangements and for capitalized contract costs (commissions under ASC 340-40).</p></li></ul><p style=\"min-height:1.5em\"><strong>Research, Document, and Defend Technical Positions</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Research and draft decision-ready memos on the questions a pre-IPO company faces: stock-based compensation, financings and preferred stock, M&amp;A and purchase accounting, and equity-based customer incentives. Other areas include ASC 606, ASC 842 leases, and ASC 350-40 capitalized software.</p></li><li><p style=\"min-height:1.5em\">Settle technical positions ahead of the audit, not during it. Partner with our auditors and external advisors so conclusions are agreed before the books are final.</p></li><li><p style=\"min-height:1.5em\">Keep our revenue recognition policy and related accounting policies current as new products, pricing models, and transactions come up.</p></li><li><p style=\"min-height:1.5em\">Translate complex accounting into plain language for commercial, product, and executive stakeholders. Help them understand how deal structure drives the P&amp;L.</p></li></ul><p style=\"min-height:1.5em\"><strong>Design Agentic Systems for Our Agreements</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and build the agentic system that takes in new and amended agreements, extracts pricing, terms, and non-standard clauses, and drafts the accounting treatment and entries for review.</p></li><li><p style=\"min-height:1.5em\">Define the workflow end to end: where agents do the work, where a person reviews, the controls and audit trail, and the exception path.</p></li><li><p style=\"min-height:1.5em\">Co-own oversight of our revenue agent with our FinOps Lead: review its output, refine its rules, and keep improving its accuracy.</p></li><li><p style=\"min-height:1.5em\">Partner with our Systems team on the data flow from Salesforce and our contract management system into our ERP.</p></li><li><p style=\"min-height:1.5em\">Bring the same approach to technical research: agents that pull guidance, draft first-pass memos, and keep a record of our positions.</p></li></ul><p style=\"min-height:1.5em\"><strong>Be Audit-Ready</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as a primary point of contact for our Big 4 auditors on revenue and technical accounting areas: PBC schedules, walkthroughs, and responses to technical queries.</p></li><li><p style=\"min-height:1.5em\">Draft the revenue and technical accounting sections of our annual financial statements and footnotes.</p></li><li><p style=\"min-height:1.5em\">Design and document the key controls over revenue, including the controls around our agentic systems, as we build toward public-company readiness.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Big 4 foundation:</strong> Assurance or Accounting Advisory experience at a Big 4 firm, at Senior to Manager level. We're open to candidates coming directly from Big 4. Some private-industry experience is a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical strength:</strong> A very strong technical foundation, with exposure across revenue recognition, stock-based compensation, financings, M&amp;A, and leases.</p></li><li><p style=\"min-height:1.5em\"><strong>Credentials:</strong> Active CPA license.</p></li><li><p style=\"min-height:1.5em\"><strong>ASC 606 experience:</strong> Hands-on ASC 606 experience, in any industry.</p></li><li><p style=\"min-height:1.5em\"><strong>Memo writing that holds up:</strong> You've written technical memos that auditors accepted, or evaluated technical memos as an auditor, and you're comfortable defending a position with a Big 4 engagement team.</p></li><li><p style=\"min-height:1.5em\"><strong>Builder mindset (required):</strong> You've built apps, scripts, or automations, or you're eager to build agentic AI workflows, and you want to help shape how agentic accounting and research work here. Everyone on our team builds. Advanced Excel/Google Sheets and working knowledge of SQL, Python, or AI tools will help you hit the ground running.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems thinking:</strong> You can design a workflow end to end, including the data, the controls, and the exception handling, not just automate a single task.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication:</strong> You can explain a complex accounting conclusion to a sales leader in two sentences.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Some private-industry experience, ideally owning revenue recognition at a high-growth SaaS, AI, or tech company.</p></li><li><p style=\"min-height:1.5em\">Apps, agents, or automations you've built that other people use.</p></li><li><p style=\"min-height:1.5em\">Worked through stock-based compensation, financings, or M&amp;A at a pre-IPO or recently public company.</p></li><li><p style=\"min-height:1.5em\">Applied ASC 718 to warrants or equity instruments issued to customers or partners.</p></li><li><p style=\"min-height:1.5em\">Experience with ASC 842, ASC 340-40, or purchase accounting (ASC 805).</p></li><li><p style=\"min-height:1.5em\">Led or supported an ERP or revenue-system implementation.</p></li><li><p style=\"min-height:1.5em\">Worked with health systems or other enterprise customers operating under master agreements with many statements of work.</p></li><li><p style=\"min-height:1.5em\">Exposure to IPO readiness, SOX, or SEC reporting.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you're interested in the role but aren't sure whether you're a good fit, we'd still like to hear from you.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>This role is based in San Francisco. You must be able to work in our SF office on a regular hybrid schedule (M/W/F).</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe're looking for a Revenue & Technical Accounting Manager to own how Abridge accounts for its most complex arrangements, and to design the agentic systems that let a lean team do that work at scale.\n\nAbridge's AI is used by clinicians at hundreds of health systems. As we grow into a multi-product platform, our commercial and business operations are becoming more sophisticated, and each one brings new accounting challenges.\n\nThe role has three parts:\n\n - Revenue accounting. Turn those arrangements into accurate, well-documented, audit-ready financials, and get the answer right before the close, not after.\n\n - Technical accounting. Research and document the questions a fast-growing, pre-IPO company faces: stock-based compensation, financings, M&A, and customer incentives paid in equity. Coordinate with external specialists on technical accounting matters requiring specialized expertise, managing inputs, timelines, and deliverables.\n\n - Agentic systems design. You'll be on point to design and build the agentic systems that take in our agreements, pull out the terms that matter, and account for them, with people reviewing the judgment calls. This is systems design work, not just using tools someone else built. No coding background is required—just curiosity, openness to learning, and a willingness to experiment and build.\n\nYou'll report to our Senior Manager of Revenue & Technical Accounting. You'll work closely with:\n\n - our GL Accounting Manager, who runs the close\n\n - our FinOps Lead, who handles day-to-day subscription setups and basic contract changes\n\n - our Systems, RevOps, Legal, and Deal Desk partners\n\n - our Big 4 auditors\n\nWe're an automation- and agentic-first team. We build our own apps, agents, and workflows so a lean team can keep up with a fast-scaling business, and you'll help set the direction for agentic accounting and technical research at Abridge.\n\n\n\n\nWHAT YOU'LL DO\n\nOwn Revenue Accounting\n\n - Own the revenue accounting that feeds our monthly, quarterly, and year-end close: complex revenue entries, deferred revenue and unbilled rollforwards, and revenue flux review. Our GL Accounting Manager runs the close. You make sure revenue is right going in.\n\n - Review complex new and amended customer contracts. That means identifying performance obligations, determining transaction price, allocating standalone selling price (SSP), and flagging non-standard terms early with Deal Desk and Legal.\n\n - Partner with our FinOps Lead, who owns standard subscription setups and basic contract modifications. You're the escalation point when a contract gets complicated.\n\n - Own the accounting for consideration payable to customers, including service credits and equity-based customer incentives such as warrants. This includes quarterly assessments of whether milestones are probable, and the resulting catch-up adjustments.\n\n - Maintain our SSP analysis. Own the accounting for partner revenue-share arrangements and for capitalized contract costs (commissions under ASC 340-40).\n\nResearch, Document, and Defend Technical Positions\n\n - Research and draft decision-ready memos on the questions a pre-IPO company faces: stock-based compensation, financings and preferred stock, M&A and purchase accounting, and equity-based customer incentives. Other areas include ASC 606, ASC 842 leases, and ASC 350-40 capitalized software.\n\n - Settle technical positions ahead of the audit, not during it. Partner with our auditors and external advisors so conclusions are agreed before the books are final.\n\n - Keep our revenue recognition policy and related accounting policies current as new products, pricing models, and transactions come up.\n\n - Translate complex accounting into plain language for commercial, product, and executive stakeholders. Help them understand how deal structure drives the P&L.\n\nDesign Agentic Systems for Our Agreements\n\n - Design and build the agentic system that takes in new and amended agreements, extracts pricing, terms, and non-standard clauses, and drafts the accounting treatment and entries for review.\n\n - Define the workflow end to end: where agents do the work, where a person reviews, the controls and audit trail, and the exception path.\n\n - Co-own oversight of our revenue agent with our FinOps Lead: review its output, refine its rules, and keep improving its accuracy.\n\n - Partner with our Systems team on the data flow from Salesforce and our contract management system into our ERP.\n\n - Bring the same approach to technical research: agents that pull guidance, draft first-pass memos, and keep a record of our positions.\n\nBe Audit-Ready\n\n - Serve as a primary point of contact for our Big 4 auditors on revenue and technical accounting areas: PBC schedules, walkthroughs, and responses to technical queries.\n\n - Draft the revenue and technical accounting sections of our annual financial statements and footnotes.\n\n - Design and document the key controls over revenue, including the controls around our agentic systems, as we build toward public-company readiness.\n\n\nWHAT YOU’LL BRING\n\n - Big 4 foundation: Assurance or Accounting Advisory experience at a Big 4 firm, at Senior to Manager level. We're open to candidates coming directly from Big 4. Some private-industry experience is a plus.\n\n - Technical strength: A very strong technical foundation, with exposure across revenue recognition, stock-based compensation, financings, M&A, and leases.\n\n - Credentials: Active CPA license.\n\n - ASC 606 experience: Hands-on ASC 606 experience, in any industry.\n\n - Memo writing that holds up: You've written technical memos that auditors accepted, or evaluated technical memos as an auditor, and you're comfortable defending a position with a Big 4 engagement team.\n\n - Builder mindset (required): You've built apps, scripts, or automations, or you're eager to build agentic AI workflows, and you want to help shape how agentic accounting and research work here. Everyone on our team builds. Advanced Excel/Google Sheets and working knowledge of SQL, Python, or AI tools will help you hit the ground running.\n\n - Systems thinking: You can design a workflow end to end, including the data, the controls, and the exception handling, not just automate a single task.\n\n - Communication: You can explain a complex accounting conclusion to a sales leader in two sentences.\n\n\nBONUS POINTS IF…\n\n - Some private-industry experience, ideally owning revenue recognition at a high-growth SaaS, AI, or tech company.\n\n - Apps, agents, or automations you've built that other people use.\n\n - Worked through stock-based compensation, financings, or M&A at a pre-IPO or recently public company.\n\n - Applied ASC 718 to warrants or equity instruments issued to customers or partners.\n\n - Experience with ASC 842, ASC 340-40, or purchase accounting (ASC 805).\n\n - Led or supported an ERP or revenue-system implementation.\n\n - Worked with health systems or other enterprise customers operating under master agreements with many statements of work.\n\n - Exposure to IPO readiness, SOX, or SEC reporting.\n\n\n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you're interested in the role but aren't sure whether you're a good fit, we'd still like to hear from you.\n\n\n\nThis role is based in San Francisco. You must be able to work in our SF office on a regular hybrid schedule (M/W/F).\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"ac00ad68-9ad0-40cb-a107-e6444cd51b01","title":"GTM Strategy Lead","department":"Commercial","team":"GTM Strategy & Pricing","employmentType":"FullTime","location":"CHI Office","secondaryLocations":[{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-10-16T16:40:16.639+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/ac00ad68-9ad0-40cb-a107-e6444cd51b01","applyUrl":"https://jobs.ashbyhq.com/abridge/ac00ad68-9ad0-40cb-a107-e6444cd51b01/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge is growing from one product into a platform, creating new ways to serve health systems and reach different buyers. Each opportunity brings choices about the offer and the commercial motion that will make it work.</p><p style=\"min-height:1.5em\">You will own those choices for a focused set of commercial priorities, from the first hypothesis through a tested recommendation. You will determine which buyers to pursue and build an offer around the problem they need to solve. Pricing and packaging will be central to that work, alongside the economic case and the path to a sale.</p><p style=\"min-height:1.5em\">This is a senior individual contributor role on the Commercial Strategy team. You will do the analysis and write the first draft yourself, working closely with colleagues who bring product expertise and customer context. Your work should give leadership a clear decision and give the field an offer a buyer can understand and carry forward internally.</p><p style=\"min-height:1.5em\">You will carry each body of work through an initial test and a clear handoff to the teams responsible for execution. The role requires commercial judgment and the ability to finish work that others can use.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Setting direction</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Recommend where we focus next and finish the work we choose.</strong> Compare opportunities against the resources and dependencies each requires. Agree on the decision to resolve and the handoff with the teams involved. Drive the work to a conclusion, raising unresolved choices early enough to keep it moving.</p></li><li><p style=\"min-height:1.5em\"><strong>Own segmentation and targeting.</strong> Recommend which accounts we pursue for each offer, in what order, and through which buyer. Build cohort models from our own systems and public data, then translate them into prioritized account lists. Set proposed quarterly goals with Sales leaders, grounded in the opportunity and the capacity to execute.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Defining the offer</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Shape new products and sales motions early.</strong> Work with Product and Finance while there is still room to influence the offer. Assess which segments to pursue and how to enter them, including opportunities to bundle capabilities or sell a standalone product. Define what we need to learn before committing further resources. This often means defining an offer for a buyer we haven't sold to before, where there is no existing pricing precedent.</p></li><li><p style=\"min-height:1.5em\"><strong>Develop the commercial thesis for new offers.</strong> Define the target buyer and the problem worth solving, then recommend the package and pricing model. Explain how the offer gets bought and how it should evolve at expansion or renewal. Ground the recommendation in customer evidence and a model of the economics.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Aligning and launching</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Translate pricing decisions into terms the business can apply.</strong> Partner with Deal Desk and Finance on the price book and approval rules. Make the intended tradeoffs clear, including when a commercial concession could unlock broader adoption or an expansion. Hand off guidance that can be applied consistently, and revisit it when results challenge the thesis.</p></li><li><p style=\"min-height:1.5em\"><strong>Build and test the first commercial argument.</strong> Turn product capabilities into a buyer's reason to act, supported by a credible value case. Work with Sales and Partner Success to test it in customer conversations. Partner with Product Marketing and Enablement to turn the initial work into a repeatable field motion.</p></li><li><p style=\"min-height:1.5em\"><strong>Close the evidence gaps behind a decision.</strong> Draw on Commercial Insights and conduct targeted buyer research where needed. Build the model yourself, making assumptions visible and showing how the recommendation changes under different scenarios. Distinguish demonstrated customer value from what still needs to be tested.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Reviewing and handing off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Use commercial results to recommend changes.</strong> Review pricing performance with Finance and Deal Desk, alongside what we are learning about adoption and buying behavior. Identify where the offer is working and where it needs to change. Bring a recommendation and the evidence behind it.</p></li><li><p style=\"min-height:1.5em\"><strong>Recommend where we focus next and finish the work we choose.</strong> Compare opportunities against the resources and dependencies each requires. Agree on the decision to resolve and the handoff with the teams involved. Drive the work to a conclusion, raising unresolved choices early enough to keep it moving.</p></li></ul></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience developing commercial strategy for a complex B2B product, with work that reached customers and changed how the company sold. You can point to specific offers you defined that went to market, and to what happened to price, adoption or sales cycle afterward.</p></li><li><p style=\"min-height:1.5em\">Hands-on pricing and packaging experience. You can explain the economics behind an offer and translate them into terms a buyer understands. You've set list prices, tiers or discount floors that a Deal Desk or sales team then applied, and you've changed a pricing model when the evidence called for it.</p></li><li><p style=\"min-height:1.5em\">Experience pricing a product with no existing reference point, such as a new category, a new buyer or a new pricing unit, where you had to build the model from research instead of benchmarks.</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills. You can build a working model from incomplete inputs and identify which assumptions determine the recommendation. You work directly with account and usage data, combining it with external evidence to build actionable cohorts.</p></li><li><p style=\"min-height:1.5em\">Clear writing that carries a skeptical reader through the reasoning. You produce a usable first draft and improve it through focused feedback.</p></li><li><p style=\"min-height:1.5em\">Independent judgment. You take a position with the evidence available and change it when you learn something that warrants a different answer.</p></li><li><p style=\"min-height:1.5em\">Ownership through completion. You have taken an ambiguous question through a decision and left other teams equipped to act.</p></li><li><p style=\"min-height:1.5em\">The ability to influence across functions without owning every dependency. You can resolve competing priorities and surface decisions that need leadership involvement.</p></li><li><p style=\"min-height:1.5em\">Curiosity about the product and the buyer's workflow. You learn enough about both to spot when an attractive idea will be difficult to buy or implement.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Bonus Points if</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have worked in healthcare technology and understand how health systems evaluate clinical or revenue cycle investments.</p></li><li><p style=\"min-height:1.5em\">You have helped a company expand from a single product into a platform, or developed a commercial motion against an established incumbent.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\n\n\nTHE ROLE\n\nAbridge is growing from one product into a platform, creating new ways to serve health systems and reach different buyers. Each opportunity brings choices about the offer and the commercial motion that will make it work.\n\nYou will own those choices for a focused set of commercial priorities, from the first hypothesis through a tested recommendation. You will determine which buyers to pursue and build an offer around the problem they need to solve. Pricing and packaging will be central to that work, alongside the economic case and the path to a sale.\n\nThis is a senior individual contributor role on the Commercial Strategy team. You will do the analysis and write the first draft yourself, working closely with colleagues who bring product expertise and customer context. Your work should give leadership a clear decision and give the field an offer a buyer can understand and carry forward internally.\n\nYou will carry each body of work through an initial test and a clear handoff to the teams responsible for execution. The role requires commercial judgment and the ability to finish work that others can use.\n\n\n\n\nWHAT YOU'LL DO\n\n - Setting direction\n   \n   - Recommend where we focus next and finish the work we choose. Compare opportunities against the resources and dependencies each requires. Agree on the decision to resolve and the handoff with the teams involved. Drive the work to a conclusion, raising unresolved choices early enough to keep it moving.\n   \n   - Own segmentation and targeting. Recommend which accounts we pursue for each offer, in what order, and through which buyer. Build cohort models from our own systems and public data, then translate them into prioritized account lists. Set proposed quarterly goals with Sales leaders, grounded in the opportunity and the capacity to execute.\n\n - Defining the offer\n   \n   - Shape new products and sales motions early. Work with Product and Finance while there is still room to influence the offer. Assess which segments to pursue and how to enter them, including opportunities to bundle capabilities or sell a standalone product. Define what we need to learn before committing further resources. This often means defining an offer for a buyer we haven't sold to before, where there is no existing pricing precedent.\n   \n   - Develop the commercial thesis for new offers. Define the target buyer and the problem worth solving, then recommend the package and pricing model. Explain how the offer gets bought and how it should evolve at expansion or renewal. Ground the recommendation in customer evidence and a model of the economics.\n\n - Aligning and launching\n   \n   - Translate pricing decisions into terms the business can apply. Partner with Deal Desk and Finance on the price book and approval rules. Make the intended tradeoffs clear, including when a commercial concession could unlock broader adoption or an expansion. Hand off guidance that can be applied consistently, and revisit it when results challenge the thesis.\n   \n   - Build and test the first commercial argument. Turn product capabilities into a buyer's reason to act, supported by a credible value case. Work with Sales and Partner Success to test it in customer conversations. Partner with Product Marketing and Enablement to turn the initial work into a repeatable field motion.\n   \n   - Close the evidence gaps behind a decision. Draw on Commercial Insights and conduct targeted buyer research where needed. Build the model yourself, making assumptions visible and showing how the recommendation changes under different scenarios. Distinguish demonstrated customer value from what still needs to be tested.\n\n - Reviewing and handing off\n   \n   - Use commercial results to recommend changes. Review pricing performance with Finance and Deal Desk, alongside what we are learning about adoption and buying behavior. Identify where the offer is working and where it needs to change. Bring a recommendation and the evidence behind it.\n   \n   - Recommend where we focus next and finish the work we choose. Compare opportunities against the resources and dependencies each requires. Agree on the decision to resolve and the handoff with the teams involved. Drive the work to a conclusion, raising unresolved choices early enough to keep it moving.\n\n\n\n\nWHAT YOU'LL BRING\n\n - Experience developing commercial strategy for a complex B2B product, with work that reached customers and changed how the company sold. You can point to specific offers you defined that went to market, and to what happened to price, adoption or sales cycle afterward.\n\n - Hands-on pricing and packaging experience. You can explain the economics behind an offer and translate them into terms a buyer understands. You've set list prices, tiers or discount floors that a Deal Desk or sales team then applied, and you've changed a pricing model when the evidence called for it.\n\n - Experience pricing a product with no existing reference point, such as a new category, a new buyer or a new pricing unit, where you had to build the model from research instead of benchmarks.\n\n - Strong analytical skills. You can build a working model from incomplete inputs and identify which assumptions determine the recommendation. You work directly with account and usage data, combining it with external evidence to build actionable cohorts.\n\n - Clear writing that carries a skeptical reader through the reasoning. You produce a usable first draft and improve it through focused feedback.\n\n - Independent judgment. You take a position with the evidence available and change it when you learn something that warrants a different answer.\n\n - Ownership through completion. You have taken an ambiguous question through a decision and left other teams equipped to act.\n\n - The ability to influence across functions without owning every dependency. You can resolve competing priorities and surface decisions that need leadership involvement.\n\n - Curiosity about the product and the buyer's workflow. You learn enough about both to spot when an attractive idea will be difficult to buy or implement.\n\n\n\n\nBONUS POINTS IF\n\n - You have worked in healthcare technology and understand how health systems evaluate clinical or revenue cycle investments.\n\n - You have helped a company expand from a single product into a platform, or developed a commercial motion against an established incumbent.\n\n \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"7cc34b49-b9e9-4639-a0e3-326ea32898e4","title":"Senior Commercial Counsel - Government Contracting","department":"Operations","team":"Legal","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"Washington, D.C.","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-10-07T16:41:00.128+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/7cc34b49-b9e9-4639-a0e3-326ea32898e4","applyUrl":"https://jobs.ashbyhq.com/abridge/7cc34b49-b9e9-4639-a0e3-326ea32898e4/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Abridge’s government business is growing in both volume and complexity, and this role will own the contract product, and compliance work that powers it. We are looking for a seasoned attorney with experience building relationships with and contracting with government agencies. As a Senior Corporate Counsel - Government Contracting, you will be at the front lines of making Abridge a success, working with internal stakeholders across the sales, partner success, security and product teams to support contracting, product development, and compliance with some of our most complex customers.</p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive customer growth by drafting, reviewing, and negotiating complex government contracts, ensuring compliance with Federal Acquisition Regulation (FAR) and agency specific requirements</p></li><li><p style=\"min-height:1.5em\">Provide guidance throughout the entire lifecycle of product build and government contracting, from government sales strategy and solicitation review through bid submission, negotiation, to implementation and ongoing regulatory and government contract compliance</p></li><li><p style=\"min-height:1.5em\">Work with our commercial legal team in iterating on and improving our templates, and developing playbooks and processes for improving accuracy and efficiency</p></li><li><p style=\"min-height:1.5em\">Facilitate automation and efficiencies in collaboration with our Legal Ops team</p></li><li><p style=\"min-height:1.5em\">Stay abreast of regulatory and policy developments that may impact decision making</p></li><li><p style=\"min-height:1.5em\">Work with and manage outside counsel to navigate complex and novel questions</p></li><li><p style=\"min-height:1.5em\">Please note, while we anticipate the majority of time will be spent supporting government contracting, the exact percentage may vary week-to-week, and this role will be expected to support other aspects of the commercial legal function when core work is slower</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of experience in a legal function with at least 3 years of advising on  working with government contracting and related compliance.</p></li><li><p style=\"min-height:1.5em\">Established ability to advise on government contract implementation and ongoing compliance, including translating contract obligations into internal processes and assessing adherence to those obligations.</p></li><li><p style=\"min-height:1.5em\">Comfort with juggling tight timelines, competing priorities, and a high volume of contracts</p></li><li><p style=\"min-height:1.5em\">Passion for Abridge’s mission and the energy and drive to support a fast-moving commercial team</p></li><li><p style=\"min-height:1.5em\">A customer-service mindset; we approach our deals as collaborative projects and treat negotiations as a tool to establish strong partnerships with our customers</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to work independently; interest in joining a small team that prioritizes autonomy and trust</p></li><li><p style=\"min-height:1.5em\">Proven ability to work cross-functionally, particularly with technical teams, security, and sales teams, building relationships and earning their confidence</p></li><li><p style=\"min-height:1.5em\">Creativity in solving and navigating novel contractual matters; experience in crafting new approaches and language to meet the needs of a rapidly-moving enterprise in a novel industry</p></li><li><p style=\"min-height:1.5em\">Familiarity with bid protest proceedings and experience in healthcare or healthcare technology are helpful but not required.</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAbridge’s government business is growing in both volume and complexity, and this role will own the contract product, and compliance work that powers it. We are looking for a seasoned attorney with experience building relationships with and contracting with government agencies. As a Senior Corporate Counsel - Government Contracting, you will be at the front lines of making Abridge a success, working with internal stakeholders across the sales, partner success, security and product teams to support contracting, product development, and compliance with some of our most complex customers.\n\n\nWHAT YOU'LL DO\n\n - Drive customer growth by drafting, reviewing, and negotiating complex government contracts, ensuring compliance with Federal Acquisition Regulation (FAR) and agency specific requirements\n\n - Provide guidance throughout the entire lifecycle of product build and government contracting, from government sales strategy and solicitation review through bid submission, negotiation, to implementation and ongoing regulatory and government contract compliance\n\n - Work with our commercial legal team in iterating on and improving our templates, and developing playbooks and processes for improving accuracy and efficiency\n\n - Facilitate automation and efficiencies in collaboration with our Legal Ops team\n\n - Stay abreast of regulatory and policy developments that may impact decision making\n\n - Work with and manage outside counsel to navigate complex and novel questions\n\n - Please note, while we anticipate the majority of time will be spent supporting government contracting, the exact percentage may vary week-to-week, and this role will be expected to support other aspects of the commercial legal function when core work is slower\n\n\nWHAT YOU'LL BRING\n\n - 7+ years of experience in a legal function with at least 3 years of advising on  working with government contracting and related compliance.\n\n - Established ability to advise on government contract implementation and ongoing compliance, including translating contract obligations into internal processes and assessing adherence to those obligations.\n\n - Comfort with juggling tight timelines, competing priorities, and a high volume of contracts\n\n - Passion for Abridge’s mission and the energy and drive to support a fast-moving commercial team\n\n - A customer-service mindset; we approach our deals as collaborative projects and treat negotiations as a tool to establish strong partnerships with our customers\n\n - Demonstrated ability to work independently; interest in joining a small team that prioritizes autonomy and trust\n\n - Proven ability to work cross-functionally, particularly with technical teams, security, and sales teams, building relationships and earning their confidence\n\n - Creativity in solving and navigating novel contractual matters; experience in crafting new approaches and language to meet the needs of a rapidly-moving enterprise in a novel industry\n\n - Familiarity with bid protest proceedings and experience in healthcare or healthcare technology are helpful but not required.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"2f52cea3-24c3-4f61-960b-9f29b8169d7c","title":"Senior Corporate Counsel, Product","department":"Operations","team":"Legal","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-10-08T18:37:53.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/2f52cea3-24c3-4f61-960b-9f29b8169d7c","applyUrl":"https://jobs.ashbyhq.com/abridge/2f52cea3-24c3-4f61-960b-9f29b8169d7c/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\">The Role<br />Abridge’s in-house legal team is a group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for a practical, versatile product lawyer to join our growing legal team. The right person can identify the legal issue quickly, learn the product deeply, and give the business a practical path forward.<br /><br />You will serve as a trusted advisor to product and engineering teams, embedding legal and compliance frameworks into our product lifecycle. You will own matters independently and help turn recurring questions into clear guidance and durable systems that support innovation while ensuring compliance with healthcare, privacy, and other regulatory requirements. This is a unique opportunity to be at the forefront of both AI and healthcare.<br /><br />What You’ll Do</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as a primary legal partner for our products and features from early design through launch and post-launch review.</p></li><li><p style=\"min-height:1.5em\">Partner with cross-functional teams including product, engineering, policy, partner experience, marketing, IT, finance, corporate development, and commercial to ensure alignment and mitigate risk.</p></li><li><p style=\"min-height:1.5em\">Review product launches, feature changes, user-facing disclosures, and marketing claims</p></li><li><p style=\"min-height:1.5em\">Develop and scale practical legal processes, frameworks, and templates that enable teams to move quickly with appropriate guardrails</p></li><li><p style=\"min-height:1.5em\">Provide actionable legal guidance on regulatory, privacy, and compliance matters, including the evolving AI/ML landscape.</p></li><li><p style=\"min-height:1.5em\">Flex across the broader Product, Privacy and Regulatory Legal portfolio as company priorities and risk change.</p></li><li><p style=\"min-height:1.5em\">Coordinate with external counsel to resolve specialist issues and ensure fast delivery of actionable legal guidance and risk analysis.</p></li><li><p style=\"min-height:1.5em\">Monitor emerging laws and regulations affecting Abridge’s products and data practices and advise internal stakeholders on their implications.</p></li></ul><p style=\"min-height:1.5em\">What You’ll Bring</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Passion for Abridge’s mission and the energy and drive to support fast-moving product and operational teams</p></li><li><p style=\"min-height:1.5em\">5+ years of legal experience, including 3+ years in product counseling. Prior in-house experience at a technology company is a requirement.</p></li><li><p style=\"min-height:1.5em\">Working knowledge of privacy and data protection, consumer protection, and intellectual property issues as they apply to technology products</p></li><li><p style=\"min-height:1.5em\">Ability to spot issues across a broad range of legal areas, dig into unfamiliar regulatory questions, and know when to bring in specialist expertise</p></li><li><p style=\"min-height:1.5em\">Proven ability to communicate and translate complex regulatory and legal concepts into clear, practical guidance for non-legal counterparts and colleagues.</p></li><li><p style=\"min-height:1.5em\">Comfort and confidence with juggling a high volume of projects, tight timelines, and competing priorities.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to work independently and exercise business judgement; interest in joining a small team that prioritizes autonomy and trust.</p></li><li><p style=\"min-height:1.5em\">Proven ability to work cross-functionally, particularly with technical teams, designers, and commercial teams, building relationships and earning their confidence.</p></li><li><p style=\"min-height:1.5em\">Creativity in solving and navigating novel legal matters; experience in crafting new processes and language to meet the needs of a rapidly-moving enterprise in a novel industry.</p></li></ul><p style=\"min-height:1.5em\">Bonus Points If…</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Expertise in intellectual property, AI, or software and technology transactions (e.g., licensing, open source)</p></li><li><p style=\"min-height:1.5em\">Familiarity with recent trends in AI, particularly with large language models and responsible AI principles</p></li><li><p style=\"min-height:1.5em\">Prior experience at a growth-stage, AI-native, or healthcare technology company</p></li><li><p style=\"min-height:1.5em\">Strong understanding of and experience with federal and state healthcare laws, including HIPAA and state health privacy laws</p></li><li><p style=\"min-height:1.5em\">Experience with healthcare regulatory matters, including FDA, FTC, fraud, waste, and abuse laws, health data interoperability and information blocking rules, and related state laws</p></li></ul><p style=\"min-height:1.5em\">This role is in San Francisco or New York City. Monday/Wednesday/Friday are in office days.</p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\nThe Role\nAbridge’s in-house legal team is a group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for a practical, versatile product lawyer to join our growing legal team. The right person can identify the legal issue quickly, learn the product deeply, and give the business a practical path forward.\n\nYou will serve as a trusted advisor to product and engineering teams, embedding legal and compliance frameworks into our product lifecycle. You will own matters independently and help turn recurring questions into clear guidance and durable systems that support innovation while ensuring compliance with healthcare, privacy, and other regulatory requirements. This is a unique opportunity to be at the forefront of both AI and healthcare.\n\nWhat You’ll Do\n\n - Serve as a primary legal partner for our products and features from early design through launch and post-launch review.\n\n - Partner with cross-functional teams including product, engineering, policy, partner experience, marketing, IT, finance, corporate development, and commercial to ensure alignment and mitigate risk.\n\n - Review product launches, feature changes, user-facing disclosures, and marketing claims\n\n - Develop and scale practical legal processes, frameworks, and templates that enable teams to move quickly with appropriate guardrails\n\n - Provide actionable legal guidance on regulatory, privacy, and compliance matters, including the evolving AI/ML landscape.\n\n - Flex across the broader Product, Privacy and Regulatory Legal portfolio as company priorities and risk change.\n\n - Coordinate with external counsel to resolve specialist issues and ensure fast delivery of actionable legal guidance and risk analysis.\n\n - Monitor emerging laws and regulations affecting Abridge’s products and data practices and advise internal stakeholders on their implications.\n\nWhat You’ll Bring\n\n - Passion for Abridge’s mission and the energy and drive to support fast-moving product and operational teams\n\n - 5+ years of legal experience, including 3+ years in product counseling. Prior in-house experience at a technology company is a requirement.\n\n - Working knowledge of privacy and data protection, consumer protection, and intellectual property issues as they apply to technology products\n\n - Ability to spot issues across a broad range of legal areas, dig into unfamiliar regulatory questions, and know when to bring in specialist expertise\n\n - Proven ability to communicate and translate complex regulatory and legal concepts into clear, practical guidance for non-legal counterparts and colleagues.\n\n - Comfort and confidence with juggling a high volume of projects, tight timelines, and competing priorities.\n\n - Demonstrated ability to work independently and exercise business judgement; interest in joining a small team that prioritizes autonomy and trust.\n\n - Proven ability to work cross-functionally, particularly with technical teams, designers, and commercial teams, building relationships and earning their confidence.\n\n - Creativity in solving and navigating novel legal matters; experience in crafting new processes and language to meet the needs of a rapidly-moving enterprise in a novel industry.\n\nBonus Points If…\n\n - Expertise in intellectual property, AI, or software and technology transactions (e.g., licensing, open source)\n\n - Familiarity with recent trends in AI, particularly with large language models and responsible AI principles\n\n - Prior experience at a growth-stage, AI-native, or healthcare technology company\n\n - Strong understanding of and experience with federal and state healthcare laws, including HIPAA and state health privacy laws\n\n - Experience with healthcare regulatory matters, including FDA, FTC, fraud, waste, and abuse laws, health data interoperability and information blocking rules, and related state laws\n\nThis role is in San Francisco or New York City. Monday/Wednesday/Friday are in office days.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"79cf5ff2-a07f-43a9-8096-6abeb1117e74","title":"Implementation Director, Federal","department":"Commercial","team":"Implementation","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}}],"publishedAt":"2026-10-05T20:51:26.425+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/79cf5ff2-a07f-43a9-8096-6abeb1117e74","applyUrl":"https://jobs.ashbyhq.com/abridge/79cf5ff2-a07f-43a9-8096-6abeb1117e74/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an Implementation Director, Federal at Abridge, you will play a critical role in ensuring the successful deployment and implementation of Abridge products and services within our Federal program. You will be the primary point of contact for our Implementation workstream and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with the Abridge Federal program team, internal, and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our clinicians.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead new site, product implementations, and large scale expansion events. Serve as the primary point of contact for Abridge’s Federal counterparts during their initial deployment and ongoing product implementation deployments.</p></li><li><p style=\"min-height:1.5em\">Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.</p></li><li><p style=\"min-height:1.5em\">Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live success.</p></li><li><p style=\"min-height:1.5em\">Identify and manage project risks and issues, and develop contingency plans as needed.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Push our goals forward with a focus on new site activations and ongoing feature and product adoption. You’ll develop the implementation strategy as well as execute critical work efforts, either yourself or managing teams to execute dependent work</p></li><li><p style=\"min-height:1.5em\">Collaborate within the broader company and the Abridge Federal program team to identify and implement areas for process and tool improvements in a dynamic and growing environment.</p></li><li><p style=\"min-height:1.5em\">Participate in the creation of repeatable processes that will scale to build a thriving Federal program team and function at Abridge.</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a track record of driving successful healthcare technology implementation projects from initiation to completion.</p></li><li><p style=\"min-height:1.5em\">Experience in both new site implementation as well as driving ongoing implementation efforts with a focus on product implementation and product adoption.</p></li><li><p style=\"min-height:1.5em\">Both an exceptional strategist as well as an executor. You’ll own the implementation methodology for our Federal accounts as well as the execution of the Implementation efforts. This will be both as a direct contributor as well as managing scaled teams for work efforts.</p></li><li><p style=\"min-height:1.5em\">Are extremely organized and seek continuous process improvement. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality in a high-speed and results driven environment.</p></li><li><p style=\"min-height:1.5em\">Build strong relationships with various stakeholders, to ensure a long lasting partnership in alignment with our Partner Experience principles and high caliber of service.</p></li><li><p style=\"min-height:1.5em\">Use data to inform all aspects of your work. Data drives our decisions, recommendations, is an early indicator of issues, and tells the story of our partnership and success with Abridge.</p></li><li><p style=\"min-height:1.5em\">Have the ability to smell smoke and escalate early, with proposed solutions. You are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.</p></li><li><p style=\"min-height:1.5em\">Have 7+ years of experience in project management, with a focus on software deployment and implementation.</p></li></ul><h2><strong>Bonus Points If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience implementing within the Federal ecosystem, with collaboration with the VA a significant plus.</p></li><li><p style=\"min-height:1.5em\">Familiarity with systems requiring strict adherence to privacy and security protocols.</p></li><li><p style=\"min-height:1.5em\">Knowledge of tiered support organizations and escalation protocols</p></li></ul><p style=\"min-height:1.5em\"><strong>This is a hybrid role requiring a minimum of 3 days per week in either our Chicago or our San Francisco office, with flexibility for remote work on other days. Please note that approximately 40% travel is expected for this position.</strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAs an Implementation Director, Federal at Abridge, you will play a critical role in ensuring the successful deployment and implementation of Abridge products and services within our Federal program. You will be the primary point of contact for our Implementation workstream and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with the Abridge Federal program team, internal, and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our clinicians.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead new site, product implementations, and large scale expansion events. Serve as the primary point of contact for Abridge’s Federal counterparts during their initial deployment and ongoing product implementation deployments.\n\n - Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.\n\n - Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live success.\n\n - Identify and manage project risks and issues, and develop contingency plans as needed.\n\n - Push our goals forward with a focus on new site activations and ongoing feature and product adoption. You’ll develop the implementation strategy as well as execute critical work efforts, either yourself or managing teams to execute dependent work\n\n - Collaborate within the broader company and the Abridge Federal program team to identify and implement areas for process and tool improvements in a dynamic and growing environment.\n\n - Participate in the creation of repeatable processes that will scale to build a thriving Federal program team and function at Abridge.\n\n\nWHAT YOU’LL BRING\n\n - Have a track record of driving successful healthcare technology implementation projects from initiation to completion.\n\n - Experience in both new site implementation as well as driving ongoing implementation efforts with a focus on product implementation and product adoption.\n\n - Both an exceptional strategist as well as an executor. You’ll own the implementation methodology for our Federal accounts as well as the execution of the Implementation efforts. This will be both as a direct contributor as well as managing scaled teams for work efforts.\n\n - Are extremely organized and seek continuous process improvement. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality in a high-speed and results driven environment.\n\n - Build strong relationships with various stakeholders, to ensure a long lasting partnership in alignment with our Partner Experience principles and high caliber of service.\n\n - Use data to inform all aspects of your work. Data drives our decisions, recommendations, is an early indicator of issues, and tells the story of our partnership and success with Abridge.\n\n - Have the ability to smell smoke and escalate early, with proposed solutions. You are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.\n\n - Have 7+ years of experience in project management, with a focus on software deployment and implementation.\n\n\nBONUS POINTS IF…\n\n - Experience implementing within the Federal ecosystem, with collaboration with the VA a significant plus.\n\n - Familiarity with systems requiring strict adherence to privacy and security protocols.\n\n - Knowledge of tiered support organizations and escalation protocols\n\nThis is a hybrid role requiring a minimum of 3 days per week in either our Chicago or our San Francisco office, with flexibility for remote work on other days. Please note that approximately 40% travel is expected for this position.\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"76b8fccd-a683-4583-bdbd-b64b8b407579","title":"Member of Product Staff, Life Sciences","department":"Builder","team":"Product","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-10-13T23:08:00.549+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/76b8fccd-a683-4583-bdbd-b64b8b407579","applyUrl":"https://jobs.ashbyhq.com/abridge/76b8fccd-a683-4583-bdbd-b64b8b407579/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2>The Role</h2><p style=\"min-height:1.5em\">We’re hiring a PM to join our growing Life Sciences team as its second PM. You’ll own a product area end to end, working alongside our existing Life Sciences PM to shape and build products that create value for life sciences partners and health systems.</p><p style=\"min-height:1.5em\">This is an early-stage opportunity with significant room to shape what we build. You’ll turn customer needs into a focused roadmap, lead discovery, and partner with engineering, ML, design, and clinical teams to bring new products to market. You’ll also work closely with business development and sales to connect product decisions to commercial outcomes.</p><p style=\"min-height:1.5em\">The right person has built products for or within life sciences, brings strong product judgment, and can move from an ambiguous opportunity to a product customers use and pay for.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own a Life Sciences product area end to end.</strong> Define the customer problem, product direction, roadmap, and success measures for your area, in alignment with the broader Life Sciences strategy.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape the strategy.</strong> Prioritize opportunities, coordinate shared dependencies, and make tradeoffs across the portfolio.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead discovery with life sciences partners.</strong> Understand their workflows, data needs, buying processes, and willingness to pay. Translate what you learn into clear product decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>Build and ship new products.</strong> Work with engineering, ML, design, and clinical teams to define requirements, scope initial releases, and deliver useful, trustworthy experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Turn early engagements into repeatable products.</strong> Distinguish customer-specific requests from needs shared across the market, and build capabilities that can serve multiple partners.</p></li><li><p style=\"min-height:1.5em\"><strong>Connect product development to commercialization.</strong> Partner with business development and sales on pilot scope, product positioning, pricing inputs, and measures of customer value.</p></li><li><p style=\"min-height:1.5em\"><strong>Build with privacy and trust at the center.</strong> Work with legal, clinical, and engineering teams to establish appropriate data use, evaluate constraints, and make decisions that protect patients and health system relationships.</p></li><li><p style=\"min-height:1.5em\"><strong>Measure outcomes and iterate.</strong> Define how you’ll assess product quality, adoption, customer value, and business impact, then use evidence to improve the product.</p></li></ul><h2>What You Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience, with meaningful time spent building products for or within life sciences. Pharma, biotech, medical device, or health data and analytics companies.</p></li><li><p style=\"min-height:1.5em\">0-to-1 experience. You’ve shipped new products.</p></li><li><p style=\"min-height:1.5em\">Commercial fluency. You've worked closely with sales, partnerships, or BD on early-stage deals</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity. You're good at running discovery, forming hypotheses, and updating quickly when you're wrong.</p></li><li><p style=\"min-height:1.5em\">Strong cross-functional credibility. You can talk to ML scientists about model outputs, to lawyers about data use agreements, and to a pharma VP about their clinical development pipeline.</p></li><li><p style=\"min-height:1.5em\">Clear, direct communication. You write and speak well. You can take something complicated and make it simple without losing precision.</p></li></ul><h2>Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with real-world evidence, observational data, or clinical data platforms (e.g. Flatiron, Symphony Health, IQVIA).</p></li><li><p style=\"min-height:1.5em\">Familiarity with how pharma companies structure and fund digital health partnerships or data licensing deals.</p></li><li><p style=\"min-height:1.5em\">Prior work at the intersection of AI/ML and clinical data.</p></li><li><p style=\"min-height:1.5em\">Experience with IRB considerations, HIPAA, or de-identification frameworks.</p></li></ul><p style=\"min-height:1.5em\">This role is a hybrid position and can be based out of our New York City office or San Francisco Office. It is 3-days in office, Monday, Wednesday, and Friday. There are no exceptions to location requirement or in-office policy. </p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe’re hiring a PM to join our growing Life Sciences team as its second PM. You’ll own a product area end to end, working alongside our existing Life Sciences PM to shape and build products that create value for life sciences partners and health systems.\n\nThis is an early-stage opportunity with significant room to shape what we build. You’ll turn customer needs into a focused roadmap, lead discovery, and partner with engineering, ML, design, and clinical teams to bring new products to market. You’ll also work closely with business development and sales to connect product decisions to commercial outcomes.\n\nThe right person has built products for or within life sciences, brings strong product judgment, and can move from an ambiguous opportunity to a product customers use and pay for.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own a Life Sciences product area end to end. Define the customer problem, product direction, roadmap, and success measures for your area, in alignment with the broader Life Sciences strategy.\n\n - Shape the strategy. Prioritize opportunities, coordinate shared dependencies, and make tradeoffs across the portfolio.\n\n - Lead discovery with life sciences partners. Understand their workflows, data needs, buying processes, and willingness to pay. Translate what you learn into clear product decisions.\n\n - Build and ship new products. Work with engineering, ML, design, and clinical teams to define requirements, scope initial releases, and deliver useful, trustworthy experiences.\n\n - Turn early engagements into repeatable products. Distinguish customer-specific requests from needs shared across the market, and build capabilities that can serve multiple partners.\n\n - Connect product development to commercialization. Partner with business development and sales on pilot scope, product positioning, pricing inputs, and measures of customer value.\n\n - Build with privacy and trust at the center. Work with legal, clinical, and engineering teams to establish appropriate data use, evaluate constraints, and make decisions that protect patients and health system relationships.\n\n - Measure outcomes and iterate. Define how you’ll assess product quality, adoption, customer value, and business impact, then use evidence to improve the product.\n\n\nWHAT YOU BRING\n\n - 5+ years of product management experience, with meaningful time spent building products for or within life sciences. Pharma, biotech, medical device, or health data and analytics companies.\n\n - 0-to-1 experience. You’ve shipped new products.\n\n - Commercial fluency. You've worked closely with sales, partnerships, or BD on early-stage deals\n\n - Comfort with ambiguity. You're good at running discovery, forming hypotheses, and updating quickly when you're wrong.\n\n - Strong cross-functional credibility. You can talk to ML scientists about model outputs, to lawyers about data use agreements, and to a pharma VP about their clinical development pipeline.\n\n - Clear, direct communication. You write and speak well. You can take something complicated and make it simple without losing precision.\n\n\nBONUS POINTS\n\n - Experience with real-world evidence, observational data, or clinical data platforms (e.g. Flatiron, Symphony Health, IQVIA).\n\n - Familiarity with how pharma companies structure and fund digital health partnerships or data licensing deals.\n\n - Prior work at the intersection of AI/ML and clinical data.\n\n - Experience with IRB considerations, HIPAA, or de-identification frameworks.\n\nThis role is a hybrid position and can be based out of our New York City office or San Francisco Office. It is 3-days in office, Monday, Wednesday, and Friday. There are no exceptions to location requirement or in-office policy. \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"5eaa14a4-004f-4b7a-a16c-590e67f561e7","title":"Leadership Recruiter","department":"Operations","team":"Talent","employmentType":"FullTime","location":"SF Office","secondaryLocations":[],"publishedAt":"2026-10-28T20:47:55.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/5eaa14a4-004f-4b7a-a16c-590e67f561e7","applyUrl":"https://jobs.ashbyhq.com/abridge/5eaa14a4-004f-4b7a-a16c-590e67f561e7/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're hiring an Leadership Recruiter, Tech to lead searches for our most critical technology, product, and design leaders. You'll own VP, Head-of, and Director-level searches in Engineering, AI/Research, Product, and Design. You'll work directly with our CTO and VP, Product to shape how Abridge hires leaders as we scale.</p><p style=\"min-height:1.5em\">This is a senior individual contributor role with no direct reports. You'll report to to the leader of Exec Recruiting.</p><h2></h2><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Run confidential, high-stakes searches for leaders in Engineering, AI/Research, Product, and Design</p></li><li><p style=\"min-height:1.5em\">Partner with executives to define role scope, success criteria, and interview panels</p></li><li><p style=\"min-height:1.5em\">Build your own pipeline through direct sourcing, networks, and referrals</p></li><li><p style=\"min-height:1.5em\">Work with external search firms when it makes sense, and decide when to use them</p></li><li><p style=\"min-height:1.5em\">Assess leadership strength, including scope, judgment, and how someone builds teams</p></li><li><p style=\"min-height:1.5em\">Guide candidates through the process and close them with a compelling story about our mission, team, and growth</p></li><li><p style=\"min-height:1.5em\">Structure and negotiate senior offers with Recruiting leadership and Finance</p></li><li><p style=\"min-height:1.5em\">Track market intelligence on talent, compensation, and competitors, and share it with leadership</p></li><li><p style=\"min-height:1.5em\">Improve our executive hiring process, scorecards, and candidate experience</p></li><li><p style=\"min-height:1.5em\">Use data to report on search progress and pipeline health</p></li></ul><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of recruiting experience, with 5+ years leading executive searches in tech (in-house, at a search firm, or both)</p></li><li><p style=\"min-height:1.5em\">A track record of closing VP+ hires in Engineering, AI/ML, Product, or Design</p></li><li><p style=\"min-height:1.5em\">Credibility with CEOs and executive teams, and comfort pushing back with data</p></li><li><p style=\"min-height:1.5em\">Strong judgment on leadership talent and the ability to give candid, evidence-based feedback</p></li><li><p style=\"min-height:1.5em\">Discretion with confidential searches</p></li><li><p style=\"min-height:1.5em\">Experience negotiating offers and equity for senior roles</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>This is a hybrid (Mondays and Wednesdays) role based in San Francisco. </strong></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\n\n\nWe're hiring an Leadership Recruiter, Tech to lead searches for our most critical technology, product, and design leaders. You'll own VP, Head-of, and Director-level searches in Engineering, AI/Research, Product, and Design. You'll work directly with our CTO and VP, Product to shape how Abridge hires leaders as we scale.\n\nThis is a senior individual contributor role with no direct reports. You'll report to to the leader of Exec Recruiting.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Run confidential, high-stakes searches for leaders in Engineering, AI/Research, Product, and Design\n\n - Partner with executives to define role scope, success criteria, and interview panels\n\n - Build your own pipeline through direct sourcing, networks, and referrals\n\n - Work with external search firms when it makes sense, and decide when to use them\n\n - Assess leadership strength, including scope, judgment, and how someone builds teams\n\n - Guide candidates through the process and close them with a compelling story about our mission, team, and growth\n\n - Structure and negotiate senior offers with Recruiting leadership and Finance\n\n - Track market intelligence on talent, compensation, and competitors, and share it with leadership\n\n - Improve our executive hiring process, scorecards, and candidate experience\n\n - Use data to report on search progress and pipeline health\n\n\nWHAT YOU’LL BRING\n\n - 10+ years of recruiting experience, with 5+ years leading executive searches in tech (in-house, at a search firm, or both)\n\n - A track record of closing VP+ hires in Engineering, AI/ML, Product, or Design\n\n - Credibility with CEOs and executive teams, and comfort pushing back with data\n\n - Strong judgment on leadership talent and the ability to give candid, evidence-based feedback\n\n - Discretion with confidential searches\n\n - Experience negotiating offers and equity for senior roles\n   \n   \n\nThis is a hybrid (Mondays and Wednesdays) role based in San Francisco. \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"ff567067-8918-4d4d-8441-1eae3f870c05","title":"Clinical Success Director","department":"Commercial","team":"Partner Success - Clinical Success","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-26T18:14:28.175+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/ff567067-8918-4d4d-8441-1eae3f870c05","applyUrl":"https://jobs.ashbyhq.com/abridge/ff567067-8918-4d4d-8441-1eae3f870c05/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As a Clinical Success Director, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.<br /><strong>What You’ll Do </strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors.</p></li><li><p style=\"min-height:1.5em\">Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap.</p></li><li><p style=\"min-height:1.5em\">Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences.</p></li><li><p style=\"min-height:1.5em\">Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value.</p></li><li><p style=\"min-height:1.5em\">Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.</p></li></ul><h2><strong>What You’ll Bring </strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience as a clinician (MD, DO, PA, NP)</p></li><li><p style=\"min-height:1.5em\">Experience with Epic and a deep understanding of clinical documentation workflows</p></li><li><p style=\"min-height:1.5em\">A passion for solving problems and creating new opportunities for clinicians</p></li><li><p style=\"min-height:1.5em\">Proven track record of leading successful initiatives from conception through launch. </p></li><li><p style=\"min-height:1.5em\">Ability to build relationships with different layers of an organization, from front-line staff to executives.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements</p></li><li><p style=\"min-height:1.5em\">Experience working with cross-functional teams in a fast-paced, startup environment</p></li></ul><p style=\"min-height:1.5em\"><em><strong>***This role requires up to 20% travel***</strong></em></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nAs a Clinical Success Director, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.\nWhat You’ll Do \n\n - Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors.\n\n - Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap.\n\n - Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences.\n\n - Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value.\n\n - Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.\n\n\nWHAT YOU’LL BRING \n\n - 5+ years of experience as a clinician (MD, DO, PA, NP)\n\n - Experience with Epic and a deep understanding of clinical documentation workflows\n\n - A passion for solving problems and creating new opportunities for clinicians\n\n - Proven track record of leading successful initiatives from conception through launch. \n\n - Ability to build relationships with different layers of an organization, from front-line staff to executives.\n\n - Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements\n\n - Experience working with cross-functional teams in a fast-paced, startup environment\n\n***This role requires up to 20% travel***\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"ef7c14cf-109c-40ee-87d7-70426db8ec24","title":"Clinical Success Manager - Federal","department":"Commercial","team":"Partner Success - Clinical Success","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}},{"location":"PGH Office","address":{"postalAddress":{"addressRegion":"Pennsylvania","addressCountry":"USA","addressLocality":"Pittsburgh"}}}],"publishedAt":"2026-10-26T18:14:08.748+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/ef7c14cf-109c-40ee-87d7-70426db8ec24","applyUrl":"https://jobs.ashbyhq.com/abridge/ef7c14cf-109c-40ee-87d7-70426db8ec24/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\"><strong>The Role<br /></strong>As the Clinical Success Manager for Federal accounts, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. You will be a key member of the commercial team and your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clinicians, administrators, and key stakeholders to understand their workflows and needs, provide support, and build and enable clinical champions in order to drive successful adoption and utilization of our products and services.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Provide clinician enablement by leading clinician enablement sessions, staff and leadership presentations, and building collateral to support adoption at every stage.</p></li><li><p style=\"min-height:1.5em\">Support the development and delivery of training tailored to federal clinical workflows and audiences, including enablement of stakeholders across the deployment who support adoption.</p></li><li><p style=\"min-height:1.5em\">Support implementation for new and scaling sites, helping each site launch successfully and grow utilization over time.</p></li><li><p style=\"min-height:1.5em\">Build and maintain relationships with clinical champions.</p></li><li><p style=\"min-height:1.5em\">Provide workflow and product support to clinicians to drive increased adoption and utilization.</p></li><li><p style=\"min-height:1.5em\">Monitor product performance in the field and collaborate with Product, Engineering, and other internal teams to elevate emerging issues, contribute to timely improvements, and advocate for clinician needs, with urgency matched to clinical impact.</p></li><li><p style=\"min-height:1.5em\">Surface clinician feedback to internal stakeholders to support product iteration and enhance the clinician experience.</p></li><li><p style=\"min-height:1.5em\">Drive clinical success outcomes by tracking utilization and related metrics, and report the value delivered to partners and internal teams.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Bring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience as a clinician (MD, DO, PA, NP)</p></li><li><p style=\"min-height:1.5em\">Experience with EHR documentation and a deep understanding of clinical documentation workflows</p></li><li><p style=\"min-height:1.5em\">A passion for solving problems and creating new opportunities for clinicians</p></li><li><p style=\"min-height:1.5em\">Experience leading initiatives from conception through launch</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and ability to build relationships with different layers of an organization, from front-line staff to executives</p></li><li><p style=\"min-height:1.5em\">Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements</p></li><li><p style=\"min-height:1.5em\">(Preferred) Federal clinical practice or clinical informatics experience, ideally with exposure to both federal and commercial healthcare environments</p></li><li><p style=\"min-height:1.5em\">(Preferred) Clinical leadership, education, or training experience</p></li><li><p style=\"min-height:1.5em\">(Preferred) Experience in a startup or fast-paced environment where you took ownership and worked with an entrepreneurial mindset</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\nThe Role\nAs the Clinical Success Manager for Federal accounts, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. You will be a key member of the commercial team and your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clinicians, administrators, and key stakeholders to understand their workflows and needs, provide support, and build and enable clinical champions in order to drive successful adoption and utilization of our products and services.\n\nWhat You'll Do\n\n - Provide clinician enablement by leading clinician enablement sessions, staff and leadership presentations, and building collateral to support adoption at every stage.\n\n - Support the development and delivery of training tailored to federal clinical workflows and audiences, including enablement of stakeholders across the deployment who support adoption.\n\n - Support implementation for new and scaling sites, helping each site launch successfully and grow utilization over time.\n\n - Build and maintain relationships with clinical champions.\n\n - Provide workflow and product support to clinicians to drive increased adoption and utilization.\n\n - Monitor product performance in the field and collaborate with Product, Engineering, and other internal teams to elevate emerging issues, contribute to timely improvements, and advocate for clinician needs, with urgency matched to clinical impact.\n\n - Surface clinician feedback to internal stakeholders to support product iteration and enhance the clinician experience.\n\n - Drive clinical success outcomes by tracking utilization and related metrics, and report the value delivered to partners and internal teams.\n\nWhat You'll Bring\n\n - 3+ years of experience as a clinician (MD, DO, PA, NP)\n\n - Experience with EHR documentation and a deep understanding of clinical documentation workflows\n\n - A passion for solving problems and creating new opportunities for clinicians\n\n - Experience leading initiatives from conception through launch\n\n - Strong communication skills and ability to build relationships with different layers of an organization, from front-line staff to executives\n\n - Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements\n\n - (Preferred) Federal clinical practice or clinical informatics experience, ideally with exposure to both federal and commercial healthcare environments\n\n - (Preferred) Clinical leadership, education, or training experience\n\n - (Preferred) Experience in a startup or fast-paced environment where you took ownership and worked with an entrepreneurial mindset\n\n\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"ac71d5b4-0cb7-4c32-a0c7-0dca6718b8c5","title":"Head of Customer Support","department":"Commercial","team":"Customer Support","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[{"location":"CHI Office","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"SF Office","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}},{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}},{"location":"PGH Office","address":{"postalAddress":{"addressRegion":"Pennsylvania","addressCountry":"USA","addressLocality":"Pittsburgh"}}}],"publishedAt":"2026-10-26T19:10:41.500+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/ac71d5b4-0cb7-4c32-a0c7-0dca6718b8c5","applyUrl":"https://jobs.ashbyhq.com/abridge/ac71d5b4-0cb7-4c32-a0c7-0dca6718b8c5/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><p style=\"min-height:1.5em\">As <strong>Head of Customer Support</strong>, you will lead <strong>our Customer and Technical Support teams</strong>, an organization of ~25.  You will work alongside the <strong>Partner Success</strong>, <strong>Clinical Strategy &amp; Success</strong>, and <strong>Implementation</strong> leaders, together owning how partners experience Abridge from go-live through everyday use.</p><p style=\"min-height:1.5em\">You will oversee two critical and complementary priorities:</p><ol style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Organizational Leadership &amp; Function Ownership</strong> – leading the leaders of Support, and owning strategy, headcount, and budget</p></li><li><p style=\"min-height:1.5em\"><strong>AI-Enabled, Human Human Centered</strong> – using AI to make support meaningfully more efficient and more human at the same time</p></li></ol><p style=\"min-height:1.5em\">This is a highly visible leadership role responsible for a function directly tied to partner trust, satisfaction, and long-term retention.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><h3><strong>Organizational Leadership &amp; Strategic Ownership</strong></h3><p style=\"min-height:1.5em\">Lead the leaders, and own the strategy behind their functions:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead the Customer Support and Technical Support leaders</strong>, who together lead the customer support, technical support, and knowledgebase teams</p></li><li><p style=\"min-height:1.5em\"><strong>Own the strategic direction, headcount, and budget</strong> for the support function, making resourcing and prioritization decisions as Abridge's products, care settings, and partner base expand</p></li><li><p style=\"min-height:1.5em\">Define and drive best practices, standards, and KPIs, ensuring consistent excellence regardless of product, care setting, or EHR</p></li><li><p style=\"min-height:1.5em\">Build succession and bench strength, developing the next generation of leaders under you</p></li><li><p style=\"min-height:1.5em\">Lead key customer relationships in these service phases and be a primary resolution point for customer escalations related to support and cross-functional impacts</p></li></ul><h3><strong>Support Leadership</strong></h3><p style=\"min-height:1.5em\">Set the bar for how Abridge is supported at scale, in partnership with the Support leaders:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Guide strategy and standards across support, technical support, and knowledgebase for a 25+ person organization</p></li><li><p style=\"min-height:1.5em\">Ensure support scales efficiently and consistently as partner volume, products, and complexity grow</p></li><li><p style=\"min-height:1.5em\">AI enable support while maintaining an exceptional human centered experience</p></li><li><p style=\"min-height:1.5em\">Deliver support in a manner that stands out as a differentiator compared to other vendors</p></li><li><p style=\"min-height:1.5em\">Champion a culture of responsiveness, quality and human connection that is represented consistently in support interactions</p></li></ul><h3><strong>AI-Enabled, Human Support</strong></h3><p style=\"min-height:1.5em\">Reimagine what modern support can look like:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Drive the use of AI capabilities to make support meaningfully more efficient</strong>, from ticket triage and resolution to knowledgebase generation and maintenance</p></li><li><p style=\"min-height:1.5em\">Ensure that efficiency gains from AI translate into a support experience that feels <strong>more human</strong>, not less—freeing the team to spend more time on judgment, empathy, and complex problem-solving</p></li><li><p style=\"min-height:1.5em\">Partner with Product and Engineering to build and pilot AI-powered support capabilities specific to healthcare and Abridge's partner base</p></li></ul><h3><strong>Cross-Functional &amp; Peer Leadership</strong></h3><p style=\"min-height:1.5em\">Operate as one of the senior leaders shaping the partner experience:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Work alongside the <strong>Partner Success, Clinical Strategy &amp; Success, and Implementation</strong> leaders to align into one coherent partner experience</p></li><li><p style=\"min-height:1.5em\">Represent Support priorities in company-wide strategic planning and resourcing decisions</p></li></ul><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">12+ years of professional experience, with significant leadership experience managing leaders and scaling support, or customer experience organizations</p></li><li><p style=\"min-height:1.5em\">A proven track record of owning strategy, headcount, and budget for functional areas</p></li><li><p style=\"min-height:1.5em\">Experience applying AI or automation to support or service delivery at scale, with a clear point of view on balancing efficiency and human quality</p></li><li><p style=\"min-height:1.5em\">Strong executive presence and the ability to operate as a true peer to other functional VPs</p></li><li><p style=\"min-height:1.5em\">Exceptional communication, cross-functional collaboration, and systems-thinking abilities</p></li><li><p style=\"min-height:1.5em\">Passion for transforming healthcare and building an implementation and support experience that sets a new industry standard</p></li></ul><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\nAs Head of Customer Support, you will lead our Customer and Technical Support teams, an organization of ~25.  You will work alongside the Partner Success, Clinical Strategy & Success, and Implementation leaders, together owning how partners experience Abridge from go-live through everyday use.\n\nYou will oversee two critical and complementary priorities:\n\n 1. Organizational Leadership & Function Ownership – leading the leaders of Support, and owning strategy, headcount, and budget\n\n 2. AI-Enabled, Human Human Centered – using AI to make support meaningfully more efficient and more human at the same time\n\nThis is a highly visible leadership role responsible for a function directly tied to partner trust, satisfaction, and long-term retention.\n\n\n\n\nWHAT YOU'LL DO\n\n\nORGANIZATIONAL LEADERSHIP & STRATEGIC OWNERSHIP\n\nLead the leaders, and own the strategy behind their functions:\n\n - Lead the Customer Support and Technical Support leaders, who together lead the customer support, technical support, and knowledgebase teams\n\n - Own the strategic direction, headcount, and budget for the support function, making resourcing and prioritization decisions as Abridge's products, care settings, and partner base expand\n\n - Define and drive best practices, standards, and KPIs, ensuring consistent excellence regardless of product, care setting, or EHR\n\n - Build succession and bench strength, developing the next generation of leaders under you\n\n - Lead key customer relationships in these service phases and be a primary resolution point for customer escalations related to support and cross-functional impacts\n\n\nSUPPORT LEADERSHIP\n\nSet the bar for how Abridge is supported at scale, in partnership with the Support leaders:\n\n - Guide strategy and standards across support, technical support, and knowledgebase for a 25+ person organization\n\n - Ensure support scales efficiently and consistently as partner volume, products, and complexity grow\n\n - AI enable support while maintaining an exceptional human centered experience\n\n - Deliver support in a manner that stands out as a differentiator compared to other vendors\n\n - Champion a culture of responsiveness, quality and human connection that is represented consistently in support interactions\n\n\nAI-ENABLED, HUMAN SUPPORT\n\nReimagine what modern support can look like:\n\n - Drive the use of AI capabilities to make support meaningfully more efficient, from ticket triage and resolution to knowledgebase generation and maintenance\n\n - Ensure that efficiency gains from AI translate into a support experience that feels more human, not less—freeing the team to spend more time on judgment, empathy, and complex problem-solving\n\n - Partner with Product and Engineering to build and pilot AI-powered support capabilities specific to healthcare and Abridge's partner base\n\n\nCROSS-FUNCTIONAL & PEER LEADERSHIP\n\nOperate as one of the senior leaders shaping the partner experience:\n\n - Work alongside the Partner Success, Clinical Strategy & Success, and Implementation leaders to align into one coherent partner experience\n\n - Represent Support priorities in company-wide strategic planning and resourcing decisions\n\n\nWHAT YOU'LL BRING\n\n - 12+ years of professional experience, with significant leadership experience managing leaders and scaling support, or customer experience organizations\n\n - A proven track record of owning strategy, headcount, and budget for functional areas\n\n - Experience applying AI or automation to support or service delivery at scale, with a clear point of view on balancing efficiency and human quality\n\n - Strong executive presence and the ability to operate as a true peer to other functional VPs\n\n - Exceptional communication, cross-functional collaboration, and systems-thinking abilities\n\n - Passion for transforming healthcare and building an implementation and support experience that sets a new industry standard\n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "},{"id":"b68ad2ef-daaa-4504-84ca-55eeabf0eee4","title":"Member of Technical Staff, VA","department":"Builder","team":"Product Engineering","employmentType":"FullTime","location":"SF Office","secondaryLocations":[{"location":"NYC Office","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}}}],"publishedAt":"2026-11-04T20:37:35.058+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/abridge/b68ad2ef-daaa-4504-84ca-55eeabf0eee4","applyUrl":"https://jobs.ashbyhq.com/abridge/b68ad2ef-daaa-4504-84ca-55eeabf0eee4/application","descriptionHtml":"<h2><strong>About Abridge</strong></h2><p style=\"min-height:1.5em\">Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.<br /><br />Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.<br /><br />Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.<br /><br />We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">We’re looking for a Senior Software Engineer to join our VA pod, the team bringing Abridge’s AI-powered clinical documentation to clinicians across the U.S. Department of Veterans Affairs. You’ll build and support the web applications, backend services, and EHR integrations that put Abridge in the hands of VA care teams, while meeting the security and compliance bar of a federal deployment. You’ll be writing code (mostly TypeScript), making architectural decisions, putting modern AI-driven development practices to work, and ensuring our systems scale reliably and securely for the Veterans who depend on them.</p><h2><br /><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Scale up our business by designing, building, and supporting easy-to-use web applications, including both front-end features and the backend services and data models that power them.</p></li><li><p style=\"min-height:1.5em\">Make &amp; implement technology decisions that support business needs without compromising security, privacy or quality</p></li><li><p style=\"min-height:1.5em\">Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security</p></li><li><p style=\"min-height:1.5em\">Advocate for high standards; make quality-of-life improvements to the codebase; and help limit the growth of technical debt</p></li><li><p style=\"min-height:1.5em\">Build deep user empathy and maintain a user-centric mindset</p></li><li><p style=\"min-height:1.5em\">Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company</p></li><li><p style=\"min-height:1.5em\">Partner with VA clinical, technical, and security stakeholders to integrate with VA systems (including VistA and Oracle Health/Cerner) and deliver within a secure, compliant federal environment</p></li></ul><h2><br /><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years experience building, shipping and operating web applications at scale. You’ve seen what works, and probably a few things that didn’t work.</p></li><li><p style=\"min-height:1.5em\">Experience as a lead engineer on a major component or subsystem of a software platform, or as the lead for the platform itself</p></li><li><p style=\"min-height:1.5em\">Excitement about working in our tech stack, which is primarily NodeJS (Typescript) and React running on Google Cloud (GCP)</p></li><li><p style=\"min-height:1.5em\">Ability to act with autonomy &amp; self-direction while working well in a team environment</p></li><li><p style=\"min-height:1.5em\">Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly</p></li><li><p style=\"min-height:1.5em\">Fluent in the latest AI-driven development practices, using AI coding agents and tools to ship high-quality software quickly and safely</p></li></ul><h2><br /><strong>Nice to Haves</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">EHR integration experience (e.g., Epic, VistA, Cerner)</p></li><li><p style=\"min-height:1.5em\">Experience working with government entities, such as the U.S. Department of Veterans Affairs (VA)<br /></p></li></ul><p style=\"min-height:1.5em\">We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Why Work at Abridge?</strong></h2><p style=\"min-height:1.5em\">At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.</p><p style=\"min-height:1.5em\">Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.</p><p style=\"min-height:1.5em\">Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.</p><p style=\"min-height:1.5em\">We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.</p><p style=\"min-height:1.5em\">If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<br /></p><h2><strong>How we take care of Abridgers:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Generous Time Off</strong>: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Health Plans</strong>: Medical, Dental, and Vision coverage for all full-time employees and their families.</p></li><li><p style=\"min-height:1.5em\"><strong>Generous HSA Contribution</strong>: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid Parental Leave</strong>: Generous paid parental leave for all full-time employees.</p></li><li><p style=\"min-height:1.5em\"><strong>Family Forming Benefits:</strong> Resources and financial support to help you build your family.</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) Matching</strong>: Contribution matching to help invest in your future.</p></li><li><p style=\"min-height:1.5em\"><strong>Personal Device Allowance</strong>: Tax free funds for personal device usage.</p></li><li><p style=\"min-height:1.5em\"><strong>Pre-tax Benefits:</strong> Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifestyle Wallet</strong>: Monthly contributions for fitness, professional development, coworking, and more.</p></li><li><p style=\"min-height:1.5em\"><strong>Mental Health Support</strong>: Dedicated access to therapy and coaching to help you reach your goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Sabbatical Leave</strong>: Paid Sabbatical Leave after 5 years of employment.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation and Equity</strong>: Competitive compensation and equity grants for full time employees.</p></li><li><p style=\"min-height:1.5em\">... and much more!</p></li></ul><h2><strong>Equal Opportunity Employer</strong></h2><p style=\"min-height:1.5em\">Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><p style=\"min-height:1.5em\">We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.</p><p style=\"min-height:1.5em\"></p><h2><strong>Staying safe - Protect yourself from recruitment fraud</strong></h2><p style=\"min-height:1.5em\">We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://abridge.com\">abridge.com</a> email address. You can learn more about how to protect yourself from these types of fraud by referring to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes\"><u>this article</u></a>. Please exercise caution and cease communications if something feels suspicious about your interactions. </p>","descriptionPlain":"ABOUT ABRIDGE\n\nFounded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.\n\nAbridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.\n\nAbridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.\n\nWe are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.\n\n\nTHE ROLE\n\nWe’re looking for a Senior Software Engineer to join our VA pod, the team bringing Abridge’s AI-powered clinical documentation to clinicians across the U.S. Department of Veterans Affairs. You’ll build and support the web applications, backend services, and EHR integrations that put Abridge in the hands of VA care teams, while meeting the security and compliance bar of a federal deployment. You’ll be writing code (mostly TypeScript), making architectural decisions, putting modern AI-driven development practices to work, and ensuring our systems scale reliably and securely for the Veterans who depend on them.\n\n\n\nWHAT YOU'LL DO\n\n - Scale up our business by designing, building, and supporting easy-to-use web applications, including both front-end features and the backend services and data models that power them.\n\n - Make & implement technology decisions that support business needs without compromising security, privacy or quality\n\n - Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security\n\n - Advocate for high standards; make quality-of-life improvements to the codebase; and help limit the growth of technical debt\n\n - Build deep user empathy and maintain a user-centric mindset\n\n - Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company\n\n - Partner with VA clinical, technical, and security stakeholders to integrate with VA systems (including VistA and Oracle Health/Cerner) and deliver within a secure, compliant federal environment\n\n\n\nWHAT YOU'LL BRING\n\n - 5+ years experience building, shipping and operating web applications at scale. You’ve seen what works, and probably a few things that didn’t work.\n\n - Experience as a lead engineer on a major component or subsystem of a software platform, or as the lead for the platform itself\n\n - Excitement about working in our tech stack, which is primarily NodeJS (Typescript) and React running on Google Cloud (GCP)\n\n - Ability to act with autonomy & self-direction while working well in a team environment\n\n - Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly\n\n - Fluent in the latest AI-driven development practices, using AI coding agents and tools to ship high-quality software quickly and safely\n\n\n\nNICE TO HAVES\n\n - EHR integration experience (e.g., Epic, VistA, Cerner)\n\n - Experience working with government entities, such as the U.S. Department of Veterans Affairs (VA)\n   \n\nWe value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.\n\n \n\n\nWHY WORK AT ABRIDGE?\n\nAt Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.\n\nJoining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.\n\nBeyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.\n\nWe’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.\n\nIf you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.\n\n\n\nHOW WE TAKE CARE OF ABRIDGERS:\n\n - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees\n\n - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.\n\n - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.\n\n - Paid Parental Leave: Generous paid parental leave for all full-time employees.\n\n - Family Forming Benefits: Resources and financial support to help you build your family.\n\n - 401(k) Matching: Contribution matching to help invest in your future.\n\n - Personal Device Allowance: Tax free funds for personal device usage.\n\n - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.\n\n - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.\n\n - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.\n\n - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.\n\n - Compensation and Equity: Competitive compensation and equity grants for full time employees.\n\n - ... and much more!\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\nWe're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.\n\n\n\n\nSTAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD\n\nWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions. "}],"apiVersion":"1"}