For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. Weâre changing that by building a single, system-wide platform that connects everyone through communication.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Our engineers have sat in GP waiting rooms. They've watched practice managers juggle three systems at once to send a single message to a patient. They build for that person.
What sets our Product Engineers apart is that they own the problem, not just the code. They shape what gets built and how - working with Product, Design and Clinical from the earliest stages - and they stay with the systems they build as they evolve. They bring engineering judgment into product decisions, and product thinking into engineering ones.
Our stack is primarily C# on the backend, TypeScript and React on the frontend, running on Azure. ML/AI work uses Python. We don't expect you to know all of it - we expect you to follow a problem wherever it leads.
Owning features end-to-end: from refining the problem with clinicians and product managers through to architecture, implementation, rollout, and long-term evolution
Engaging directly with NHS GPs, practice staff and patients to build a genuine understanding of the problems you're solving â research sessions, visiting practices
Designing architecture and API boundaries with the broader system in mind, not just the immediate surface
Holding the quality bar for what you ship: not just that the code works, but that the product is reliable, intuitive and safe in a clinical context
Making the architectural calls that keep our codebase sustainable â improving system health alongside shipping features, not instead of it
Pushing back constructively when something is wrong, and committing fully when a decision has been made
Comfortable building production software across the stack - you might be strongest in backend or frontend, but you can follow a problem across both to own a feature end-to-end
Proven ability to reason about systems - breaking ambiguous problems into tractable pieces, spotting trade-offs and second-order effects before they become incidents
Comfortable with ambiguity and early-stage problem definition; you shape the work rather than wait for a finished spec
You treat engineering quality as part of the job - managing technical debt pragmatically, reviewing AI-generated output critically, and pushing for the right architectural decisions under real constraints
Curiosity about AI tools and how they change the way you work, with the judgment to know when to rely on them and when not to
What weâre looking for to demonstrate as a Product Engineer at Accurx
You start from the user problem, not the technology. You know what to build, what not to build, and why. In the AI era, that also means knowing what to delegate, what needs human judgment, and what shouldn't exist at all.
You can break ambiguous problems into tractable pieces and see how those pieces connect across boundaries. You spot seams, trade-offs, and second-order effects â thinking both from big to small and small to big.
You can pick up unfamiliar code, systems, and assess AI-generated output. You spot flaws before being told, and you understand why something is wrong.
You have strong expertise in at least one area and can use it to build, debug, and improve real systems effectively. You know what âgreatâ looks like in your domain and can reliably get there.
You own outcomes, not just tasks. You influence across teams, navigate disagreement to reach the right answer, own your mistakes, and push hard for the wins that matter.
You actively experiment with AI tools to push the boundaries of what's possible today, with the scepticism to avoid overhyping what they can do.
You're actively learning and experimenting with AI tools, pushing the boundary of what's possible today, with the healthy scepticism that keeps you from overhyping what they can do.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ115,000 - ÂŁ135,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ50,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts.
Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
Transformation at Accurx is made up of experts who work with our NHS clients (Acute Trusts, CMH Trusts, GP Practices, ICBs etc.) to transform how care is delivered and enabled by the Accurx product suite.
A Transformation Manager independently leads the delivery of high-value pilots and contracts, transforming care delivery and building the case for wider adoption across the NHS. They work to establish playbooks in different areas and move our products from 0 to 1 to the 1 to many stage working closely with the Implementation team who run with playbooks at scale.
Turn pilots into lasting impact. Lead complex pilots for products like Scribe, Patient Triage and Neighbourhoods, from planning and onboarding through to measuring success, proving ROI and building the case for wider adoption.
Build relationships that unlock change. Partner with teams and senior leaders across the NHS, understanding their priorities and challenges, building trusted relationships and uncovering opportunities to expand Accurxâs impact.
Help NHS teams get the most from Accurx. Deliver engaging demos, training and resources that build confidence and drive adoption, while turning what works into repeatable approaches that can scale.
Bring the voice of the NHS into Accurx. Turn frontline feedback and real-world challenges into insights that shape our products and strategy, strengthen business cases and proposals, and uncover new opportunities for growth.
You have 2+ years of experience in large scale change management projects (e.g. consulting, NHS transformation).
Stakeholder management: Has excellent client-facing skills, and is able to engage and influence both internal and external stakeholders effectively, raise and resolve issues, and drive stakeholders to action.
Project Management: Proven ability to lead medium to large sized projects autonomously, ensuring project delivery within defined scope, timelines, and resource allocation.
Structured Problem Solving: Is self directed in demonstrating advanced skills in structured problem solving, employing systematic approaches and a range of methodologies to analyse complex operational challenges.
Data Analysis: Exhibits proficient skills in data analysis, employing a range of analytical techniques to derive insights from large data sets and dashboards.
Embedding Change: Leads implementation of change initiatives within their team, function or projects, ensuring effective communication, stakeholder engagement, and training.
Collaboration: Facilitates and promotes collaboration within the team and across departments, fostering a culture of open communication, teamwork, and shared success
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ45,000 - ÂŁ60,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ15,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that connects everyone through communication.
What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts.
Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
We take customer onboarding very seriously - weâre known for a âright first timeâ approach when we set up in a practice and as an Implementation Analyst, you will have a huge impact in scaling Scribe usage and adoption across the NHS. Our products are designed for ease of use across the healthcare space, so ensuring our end users feel confident is essential - this is where you come in.
This role will be supporting our customers in new regions - at the moment, this is Scotland, Wales and Northern Ireland. This means we may require occasional travel to these areas (maximum once per month).
Running training sessions for our users on Accurx products: this could be online or in person in NHS settings across the UK, covering between 30-300 people per session
Demo-ing the full functionality of Accurx products: our products are updated regularly, so ensuring youâre fully up to speed on whatâs new and whatâs coming for our users is essential
Designing, building and testing new training content: youâll get to deliver content how you want to and try new things
Using data, automation & AI to improve: weâre working on becoming truly AI native in 2026 and beyond, and weâre looking to adopt new practices to bring in automation and AI to make the lives of us and our end users even easier
Youâre an engaging and captivating trainer
User and customer experience is a top priority to you
You pride yourself on building genuine relationships and partnerships
When you spot something not working, you're quick to raise the issue and be part of the solution
Versatility is your strong suit - you can work independently or as part of a team
Youâve used data, automation and AI to make life easier, either in your professional or personal life
You have a passion for healthcare, Tech for Good or the NHS - we can teach you what you need to know, but you have to be passionate about our mission to Solve Healthcare Productivity
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ32,000 - ÂŁ45,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ7,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. Weâre changing that by building a single, system-wide platform that connects everyone through communication.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
We are a mission-driven team of 80 engineers based in London and the surrounding areas, united by the challenge of fixing healthcare communication. We are innovating for the NHS at a scale and depth that has never been done before, solving the real-world problems that stand between millions of patients and the care they need.
We are a highly cross-functional group where engineering, product, data, and security collaborate as true peers. We foster a low-ego, high-impact environment that values expertise and new ideas, maintaining the high standards required to build and scale a national healthcare communication platform.
As a Staff ML/AI Engineer, you'll operate across multiple product and platform teams - diving deep into selected ones to help them achieve great results with AI and ML. One key team you'll work closely with is our Triage Intelligence team, a high-impact, cross-functional group building the intelligence that powers how Accurx understands patient healthcare requests.
You will set the technical direction for how AI/ML capabilities are built, deployed, and evolved across the organisation - defining both the what and the how, and ensuring alignment with Accurx's broader product roadmap.
You will own the end-to-end quality strategy for ML systems - going beyond standard metrics to incorporate privacy, bias, security, and maintainability, and designing systems that don't depend on a single expert to maintain.
You will act as a force multiplier across teams, building reusable platform capabilities, mentoring engineers into senior roles, and shaping how we hire and grow ML talent at Accurx.
You will identify and champion new AI/ML-powered product opportunities, translating clinical and product objectives into capabilities with group-wide impact - and leading decisively when the path forward is unclear.
You have deep expertise across a range of ML techniques (e.g. Transformer-based NLP, Deep Learning, Tree-based methods, Bayesian modelling) and the judgment to select solutions that balance theoretical soundness against engineering practicality.
You have a proven track record of taking models from experimentation to high-availability production, designing systems (data versioning, training pipelines, model serving, monitoring) built for long-term maintainability.
You are comfortable setting technical direction for a team or area, making high-stakes build-vs-buy decisions, and influencing roadmaps beyond your immediate team.
You bring mastery of a production-grade language (e.g. Python, C#, or Go), with a focus on extensible, modular components and a strong instinct for system design.
You are a natural mentor and communicator, able to grow the next generation of senior engineers and tailor technical narratives to audiences from IC engineers to executive stakeholders.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ135,000 - ÂŁ175,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ50,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
It's a hands-on, delivery-focused role, and you'll make an impact from the start in risk management, security advisory, customer and tender responses, audit readiness and our data strategy.
This isn't a security engineering role. You won't configure firewalls or run vulnerability scans. Instead, you'll understand our technical environment well enough to spot risks and gaps, then recommend best practices for Engineering, DevOps and IT to put in place. A background in compliance management alone won't be enough for this role.
You'll report to our Senior Information Security Officer, who owns our GRC framework, ISO 27001 programme, CE/CE+ & DSPT compliance, and the security risk register. You'll help deliver across all of it.
Own risk management: run risk sessions across the business, keep the risk register current, write clear risk reports and chase treatment actions to completion
Advise the business: be the security voice with Engineering, DevOps, IT and Product, and a first point of contact for security questions from every team
Handle customers, tenders and suppliers: answer security questionnaires and tenders accurately, and assess suppliers before we approve them
Keep us audit-ready: gather evidence all year round for Cyber Essentials Plus, DSPT and ISO 27001, and flag control gaps with practical fixes
Deliver our data strategy: drive the data classification and access control programmes forward with data owners
You have hands-on infosec and risk experience: ideally in health-tech, regulated SaaS or software development. You've run risk sessions, managed a risk register and reported on risk to senior stakeholders.
You possess technical depth to hold your own: You understand authentication vs authorisation, least privilege, IAM, network segmentation and firewalls, patch and vulnerability management, endpoint protection and cloud infrastructure.
You understand frameworks: ISO 27001, DSPT, NIST and Cyber Essentials Plus, and a sense of what proportionate looks like in a fast-moving product company.
You work fast and independently: You manage your own workload, flag blockers early and can move between a tender, a questionnaire and an engineering conversation in the same day.
You care about healthcare: and know the data we protect belongs to patients and clinicians.
Nice to have: enterprise risk management experience, and having been through a CE+ audit cycle.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ65,000 - ÂŁ75,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ15,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
The Bid Lead is the strategic lead for each bid they own, from early capture to post-award handover. They set the bid's direction and win strategy and lead the cross-functional team that delivers it. They bring capture and bid expertise to produce outstanding responses to multi-million-pound tenders. They also lead Accurx's work on frameworks in their portfolio.
The role will lead Accurx's responses to trust-wide and/or ICB primary care bids.
Capture. Youâll shape our biggest primary care opportunities 6â12 months before release, working with opportunity owners and regional teams to build account insight, influence early engagement and turn customer needs into distinctive win themes.
Decide where we can win â and how. Youâll lead qualification and go / no-go decisions, bringing together NHS priorities, ICB needs, Accurxâs strategy and the commercial approach to build a clear strategy for winning each opportunity.
Lead multiple complex bids from start to finish. Youâll bring together and motivate cross-functional teams, owning the plan, governance, risks and deadlines from kick-off through to submission, presentations and handover â while keeping stakeholders informed along the way.
Turn our impact into responses that stand out. Working closely with the Bid Writer / Manager, youâll set the win themes, key messages and evidence for each response, lead quality reviews and make sure every submission is compelling, compliant and commercially sound.
Make every bid strengthen the next one. Youâll turn feedback, wins and losses into better content and ways of working, strengthen our position on the frameworks used to buy primary care digital services, and use tools including AI thoughtfully to make our capture and bid processes more effective.
You have APMP certification (Foundation or above) and/or equivalent proven bid expertise, with extensive experience leading multiple complex, high-value public sector tenders at the same time.
Youâre experienced in capture and pursuit management, with a track record of shaping opportunities before release, uncovering customer drivers and turning insight into clear pursuit and win strategies.
Youâre an excellent writer and reviewer, able to turn complex requirements, evidence and customer needs into compelling responses, with a strong focus on exceeding evaluation criteria and delivering high-quality, compliant submissions.
Youâre confident leading through influence, coordinating large cross-functional teams to tight deadlines, managing competing priorities and risks, and having difficult conversations when needed.
Youâre a detail-oriented completer-finisher with a strong working knowledge of public procurement, including the Procurement Act 2023, the Social Value Model and frameworks.
You understand clinical systems and workflows and can clearly explain how technology fits into them. For this role, that includes how Accurx works with GP clinical systems such as EMIS and SystmOne, and how it fits into practice and PCN workflows, including integration and hosting.
Ideally, youâve bid into NHS primary care, ICBs or CSUs and understand general practice, PCN operations and how digital primary care is commissioned. Experience leading bids for SaaS or digital transformation solutions would also be a strong advantage.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ70,000 - ÂŁ90,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ30,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. Weâre changing that by building a single, system-wide platform that connects everyone through communication.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
We have a massive vision and even more ideas, but right now, our ambitions are outstripping our capacity. Thatâs where you come in. We aren't looking for someone to just \"run the reports\" weâre looking for a foundational member of a growing function who is excited to help us redefine how data influences product.
At Accurx, we don't just wait for a roadmap to be handed down; we expect everyone to help shape it. While you'll be part of a team of expert data and product leaders, you'll be the one in the driver's seat for your domain. You won't be watching from the sidelines - you'll be proactively hunting for insights, challenging our current assumptions, and taking ownership of how data can save clinician time from day one. This is a role for a critical thinker who is energised by the \"blank canvas\" of a growing function and has the drive to turn raw data into a better reality for millions of patients.
You will steer product strategy by partnering with Product Managers to define what success looks like and by monitoring the KPIs that prove our impact on the frontline of healthcare.
You will interrogate user behaviour by performing deep-dive analyses that look past the surface to find the \"why,\" ensuring weâre solving the right problems for the right people.
You will lead rigorous experiments by helping design and run A/B tests, owning the process from the initial hypothesis through to the final, data-backed recommendation.
You will build the engine for self-service insights by creating the dashboards and visualisations that ensure your pod has high-quality data at their fingertips to move fast.
You've worked within a product team environment (not just as a standalone data or BI function), partnering directly with Product Managers, Engineers, and Designers on live product decisions, not just reporting on outcomes after the fact.
You are a proactive investigator who doesn't need a ticket to start digging; when things are quiet, youâre already looking for the next trend or bottleneck that weâve missed.
You have a \"get stuck in\" mindset - youâre excited by a lean environment where you can build your own processes and take on challenges that push you outside your comfort zone.
You bring strong Product Thinking with an understanding of user funnels and a hunger to master metrics like activation, retention, and cohort behaviour.
You are sharpening a strong technical toolkit, with a solid command of SQL and the ambition to use Python.
You are a delivery-focused collaborator who thrives in agile environments and knows how to communicate technical findings clearly to engineers and designers.
Youâve used tools like Mixpanel or Amplitude and are ready to become a power user who empowers the whole team through effective data storytelling.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ40,000 - ÂŁ60,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ14,500 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts.
Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
You be a strategic partner and a vital force multiplier for our Chief Product Officer, Tom (CPrO) and incoming Chief Technology Officer (CTO). By anticipating their needs, shaping their organisational engagement, and prioritising their diaries against company objectives, you will help turn their strategic vision into real momentum across the Product & Technology teams.
Owning the operating rhythm: You will proactively manage the executives' time and diaries, utilising your knowledge of Product Development Lifecycles and Engineering to effectively balance urgent requests with important strategic priorities.
Driving strategic communications: You will draft, shape, and constructively challenge key messaging from the executives, ensuring communications are clear, consistent, and land successfully with various audiences.
Preparing with a point of view: You will go beyond basic preparation by synthesising information, highlighting crucial details, and recommending decisions ahead of key meetings and board sessions.
Being the ear to the ground: You will stay attuned to team sentiment and blockers across Product & Technology, bringing insights to the executives early and advising on the best response.
Fostering an AI-native culture: You will partner with the executives and other Executive Assistants to design impactful cultural moments, such as hackathons and Town Hall meetings, ensuring momentum continues long after the events conclude.
Running the Product & Tech engine: You will oversee logistics for the Product & Tech Leadership forum, manage fast-changing schedules, and monitor asynchronous Slack conversations to highlight matters needing executive attention.
Delivering impactful projects and events: You will own and run projects on behalf of the executives from planning to delivery, while also managing the logistics for internal and external events, offsites, and team socials.
You are an experienced Executive Assistant: You have previously supported Product, Tech, or Engineering leaders within a B2B SaaS environment.
Proactive forward-thinking is your natural state: You excel at thinking multiple steps ahead, actioning potential next steps before the executives have even considered them.
You're a critical prioritisation partner: You are a critical thinker who has the ability to challenge executives on their priorities, messaging, or plans to keep them focused on what matters.
You use AI as your teammate: You are confident leveraging AI tools, effective prompting, and automation to redefine how you work and find smarter ways to execute.
You're the master of diaries and complex logistics: You have excellent time-management skills, meticulous attention to detail, and a proven track record managing fast-changing schedules and team events under tight deadlines.
You have strong industry and business acumen: You understand how product and engineering organisations deliver, enabling you to help leaders balance the urgent with the important.
You're an empathetic, high-EQ communicator: You influence senior stakeholders without formal authority, read how change lands across an organisation, and adapt your communication style seamlessly.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ60,000 - ÂŁ70,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ15,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
Our finance function continues to evolve, and we are looking for a driven finance leader to step in for a 12-month maternity cover, to keep our momentum going and materially upgrade how finance supports our commercial teams. You will run the core finance engine to a high standard, while taking this window of opportunity to raise the bar on commercial reporting, providing real margin insight, and ensuring finance has a genuine seat at the table in commercial decision-making.
Elevating the finance function: Moving beyond just keeping the lights on to fundamentally changing what \"good\" looks like for us and raising the bar in our reporting capability.
Driving trading insights: Developing core trading metrics and improving the speed, quality, and usefulness of commercial reporting to give leadership clear visibility of progress and risk.
Running the core engine: Overseeing all accounting, financial operations, treasury, and compliance, while managing the annual audit, budget, and quarterly forecasts.
Commercial business partnering: Acting as the lead finance partner to the commercial team by embedding yourself in planning and influencing decisions, rather than just reporting on them after the fact.
Margin and cost optimisation: Owning key trading initiatives focused on margin improvement
Automating for the future: Working alongside our data team to automate reporting through our data infrastructure and transition away from a reliance on spreadsheets.
Team leadership: Managing and guiding an established, high-performing team of two direct reports (FP&A Manager and Finance Ops Manager), helping them increase their business impact.
You have proven experience operating autonomously at a Finance Director, Head of Finance, or senior FP&A level, including line management of a finance team.
Prior experience in an interim role where you've left a high-performing function even better than you found it.
You are a fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
You have a strong track record as a genuine business partner to commercial or trading functions, with specific examples of influencing decisions through financial insight.
You have experience working within a mature-stage B2B SME, ideally in a fast-growing, PE/VC-backed business scaling between ÂŁ30m and ÂŁ200m.
You are comfortable taking full ownership of the complete finance remit, spanning accounting, treasury, compliance, audit, and FP&A.
You have experience collaborating with data teams to build, improve, and automate commercial reporting systems.
You are a driver, not a passenger who can operate with minimal direction
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
Salary DOE/Competitive
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
As our Business Development Lead for the North, you will act as a high-impact player-coach leading our mid-market SME sales strategy across primary care networks, GP practices, and federations. Youâll balance hands-on selling and revenue generation with building and coaching a high-performing outbound sales team as we launch exciting new products across the region.
Please note: while this role is based in London, travel throughout the North of England will be required.
Building an outbound sales machine: Establishing structured, high-volume mass cadences and buyer-signal-based strategies to scale mid-market SME adoption across the North
Leading as a player-coach: Closing your own key target deals while setting direction, coaching, and developing a team of BDAs and BDMs to hit team revenue targets
Driving new product growth: Unlocking expansion opportunities across our growing product suite, including Scribe. There's a things we can't talk about yet, but they are set to revolutionise the way care is delivered in Primary care
Data-driven market mapping: Utilising platforms, complex datasets, and spreadsheets to analyse market opportunities, forecast pipelines, and convert data into clear commercial priorities
Ground-level user engagement: Attending webinars, regional events, and speaking directly with primary care stakeholders to stay close to market needs and lead by example
Leveraging cutting-edge AI tools: Integrating AI tooling (such as Notion AI) into your team's workflow to capture customer insights, refine audience segmentation, and automate sequence tasks so your team spends more time with users.
Cross-functional collaboration: Partnering closely with marketing, the wider BD team and our Customer Success team to drive seamless deal conversion and wider regional growth
You're a proven sales expert: You are an established salesperson with a background in traditional sales (e.g., SDR, AE, or Sales Manager) who has carried a revenue target and knows what it takes to hit it consistently
You're passionate about people & leading them: You have some experience managing, mentoring, or coaching salespeople, with a passion for holding team members accountable and coaching them to high performance
You have high-velocity outbound expertise: You have hands-on experience running structured outbound cadences, converting high-volume pipelines, and executing mid-market sales motions at scale
You're fluent in data: You are highly proficient with spreadsheets, platforms, and complex data sets, able to turn raw figures into clear operational decisions and compelling customer pitches
You know how to forecast: You possess strong target-setting and pipeline forecasting capability, bringing commercial clarity to your teamâs plan
You thrive in pace and getting stuff done: You bring a driver mindset, moving with urgency and resourcefulness to build repeatable processes in a fast-changing startup environment.
You know healthcare or the public sector experience: You have experience selling into the NHS, primary care networks, or complex public sector and policy environments
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ75,000 - ÂŁ95,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ30,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
Accurx works with 41 of the 42 NHS ICBs and is growing fast in secondary care. To keep up with how the NHS is organising itself, our Account Management team has just moved to a regional model, with leads for London, the South and the North. The goal is simple: join up what weâre learning across primary care, secondary care, acute, community and mental health, and make sure the best opportunities get surfaced across the whole of England, not just in one set of ICBs.
Weâre hiring a Customer Success Lead for the North. Youâll lead a team of Customer Success Managers across primary and secondary care and be the strategic, zoomed-out view of the region. Your team is close to the accounts. Your job is to spot the patterns across them, turn what theyâre hearing into strategy, and help Accurx show up at a regional level.
Lead and grow a team of CSMs. Youâll start with three CSMs, each with their own region, customers and stage of the customer journey. Youâll coach them, unblock them and help them do the best work of their careers.
Bring two very different care settings together. Primary care is about deepening trust weâve built over years. Secondary care is about firsts: new services, longer implementations and goalposts that move. Youâll work out what connects them, what doesnât, and where learnings from one can speed up the other.
Turn insight into strategy. Your team will feed you whatâs happening on the ground. Youâll spot trends, gaps and duplicated effort across the region and turn them into projects, goals and growth opportunities in products like Accurx Scribe and Total Triage.
Own the commercial picture for your region. Youâll keep a close eye on churn, risk, renewals and upsell across your teamâs accounts, and represent the region at our weekly business reviews with the exec team.
Build the playbook with your fellow leads. The regional model is brand new. Alongside the leads for London and the South, youâll shape how we work, what best practice looks like and how we scale it.
Be the link across the business. Youâll work closely with implementation, transformation, support and business development, making sure the voice of our customers shapes where Accurx goes next.
Youâve led customer-facing teams. You have a few years of people management in customer success or account management, and you love helping others grow.
Youâve built things from the ground up. Youâve been on a startup to scale-up journey, worn a lot of hats, and taken customers from never having heard of you to being your biggest advocates.
You care about depth, not volume. Youâve looked after long-standing, strategic relationships rather than a high-volume queue, and you know that trust is what makes customers stick.
You can zoom out. You donât need to be in the weeds of every account. Youâre great at spotting patterns, asking the right questions and knowing where your team needs you most.
Youâre comfortable with ambiguity. Youâre happy to try something, get it wrong, learn and go again. Process is something you create, not something you wait for.
Youâre a big collaborator. Youâre an incredible communicator and listener, and you know the best outcomes come from working across teams.
Youâre curious about the NHS. Healthcare experience is welcome but not essential. What matters is empathy for the pressure the NHS is under and the patience to build trust in a complex system.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ70,000 - ÂŁ90,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ30,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
How youâll fix communication in healthcare as a Senior Communications & PR Lead (12m FTC)
At Accurx, weâve supported thousands of healthcare organisations to deliver care for over 60 million patients. Weâre used by 98% of GP practices and in 68% of NHS Trusts - thatâs over 200,000 NHS staff each week.
As the Senior Communications & PR Lead at Accurx (12m FTC), youâll drive brand awareness and interest through top of funnel content to shape Accurxâs reputation across the care settings we operate in and amongst our key audiences of NHS senior decision-makers and policymakers, with a particular focus on secondary care (acute and community & mental health hospitals).
Reporting into the Head of Marketing, youâll act as a communications expert within the business, providing advice and guidance to senior leaders and GTM teams about strategies and approaches that will help move us towards achieving our company goals, and executing on these.
This is a full-time 12 month fixed term contract, ideally starting from December 2026.
Your day to day tasks, should you choose to accept this missionâŚ
Leading day-to-day PR: Working closely with our PR agency, youâll draft press materials for key moments, secure media coverage and prepare spokespeople to ensure Accurx is consistently positioned as a thought-leader and news moments are maximised. Youâll manage crisis communications, handling media enquiries and drafting social media statements when needed. Youâll use data to measure PR effectiveness, and iterate on your strategy aligned with company goals.
Owning the Accurx Unprescribed podcast: Youâll own the production of the Accurx podcast, working directly with Accurxâs CEO (the host) and our freelance producer and videographer. Youâll source and book guests, create briefs for video content, write thought-leadership, website and social media content, and launch episodes. Youâll ensure podcast content supports company and communications objectives, aligns with brand messaging, and reaches key audiences effectively.
Running a thought-leadership & brand content programme: Youâll identify opportunities to create high-quality thought-leadership content, such as LinkedIn newsletter pieces, opinion pieces, reports and content for speaking opportunities, working closely with thought-leaders. Youâll own brand content, including Accurxâs brand narrative and other assets like brand videos.
Owning Accurxâs LinkedIn channel: Youâll create and optimise LinkedIn content that resonates highly with target audiences and drives engagement. Youâll educate and empower internal teams - particularly sales and leadership - to engage with and share LinkedIn content, helping to expand reach and influence. Youâll monitor LinkedIn performance and adjust content strategies to maximise visibility, engagement, and impact.
Weâd really like to hear from you, if you haveâŚ
PR & communications expertise: Proven experience in PR and communications working with clients or in-house in the B2B / SaaS / tech space - ideally within a regulated industry but not essential.
Agency experience: Background working in a PR agency and / or managing a PR agency, bringing a strong understanding of media relations and campaign execution, an ability to move things forward at pace and set clear expectations.
Delivered impactful campaigns: A strong track record of planning and executing communications campaigns that drive measurable impact.
Exceptional writing & messaging skills: Confident, adaptable writer able to translate complex or technical topics into clear, compelling content tailored to different audiences and channels.
Media relations skills: Proven success in pitching stories, building strong relationships with journalists, and understanding what makes a media story land.
Project leadership & stakeholder management: Skilled at managing end-to-end projects across multiple teams, balancing competing priorities, building relationships and delivering under tight deadlines.
Senior stakeholder confidence: Comfortable working with an exec team and senior leaders, offering comms guidance.
Creativity & tenacity: Creative thinker whoâs detail-oriented and persistent - able to find solutions, chase down information, and bring new ideas to life.
AI courage & curiosity: A curious, hands-on user of AI who experiments with new tools to work faster and smarter, from research to content creation. You apply it with sound judgement and a critical eye, and you share what works with others.
Rebrand & category positioning: Experience shaping and launching a rebrand or new category positioning externally, turning it into a clear, compelling story that lands with media and the market.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ85,000 - ÂŁ100,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
We're on a journey to steward AI into the NHS safely and responsibly. We've already deployed ambient voice technology to write up consultations, released our first AI triage products to help practices read and route hundreds of patient requests a day, and we're now working on deploying agents in healthcare settings.
The next few years will define how AI is used with patient data in the NHS. As Head of Data Protection and our in-house DPO, you'll help set that standard nationally: building the frameworks that let us move quickly and safely, and earning the trust of the patients, clinicians and organisations who rely on us.
This role is about building and shaping, not just running. You'll own data protection at Accurx end to end: the strategy, the statutory role, the team and the calls. You'll be a key leader in our Technology division, working as a trusted partner to our Chief Product Officer and Head of Legal.
Steward AI into the NHS: set Accurx's positions on how we build, deploy and monitor AI products at scale, from controllership and assistive vs automated, to retention of AI inputs and outputs, sub-processors and model hosting, without ever undermining the trust we've built with our users
Set guardrails, not gates: define clear guardrails so product teams can move fast inside them without asking permission each time, and make our positions public and credible so NHS DPOs can rely on them rather than starting from scratch
Bring privacy into product design: work with product, design and engineering to embed privacy by design. Much of what we're building hasn't been seen in the health system before, so you'll need to be unapologetically forward-looking and comfortable taking informed, calculated risks
Turn decisions into reusable patterns: with our in-house privacy team, build governance templates, pre-approved data flows and plain-English privacy notice wording that healthcare organisations can pick up and use, and shape how we responsibly use our data to improve products and patient outcomes
Hold the statutory DPO role with independence: inform, advise and monitor compliance under UK GDPR, including our record of processing, DPIAs, training and audits. You'll be our named contact for the ICO, NHS customers and data subjects, and lead testing, breach assessment and reporting
Run corporate privacy: own our core privacy obligations and registrations, keep the evidence current for regulators, customers and bids, lead privacy due diligence on suppliers, partners and corporate transactions, and oversee how we handle employee and corporate data as well as patient data
Build a function that moves at product speed: lead and grow a small, bar-raising privacy and data function, and make it easy for 200+ colleagues to get fast, consistent answers to privacy questions
You're product-minded about privacy: you've worked inside a product company and helped ship things, finding an approach that's both more private and better for the user. You've guided technology organisations through responsible innovation, especially where AI/ML meets sensitive data
You're AI-fluent with deep UK data protection expertise: you apply UK GDPR, the Data Protection Act 2018, the Data (Use and Access) Act 2025 and the common law duty of confidentiality in practice, understand how modern AI systems actually handle data, and have a view on ICO AI guidance and where regulation is heading
You've built and led privacy teams: you grow capability, bring your team into decisions, delegate real ownership and build trust across functions
You're confident externally: you can represent the business to regulators, NHS organisations and partners, and communicate complex positions clearly
You know health and the NHS, or have a fast route to it: controller and processor roles in primary care, DSPT, DTAC, the Caldicott Principles and the national data opt-out. You learn the NHS by going to see it
You challenge the status quo: you stay ahead of changes in digital health, AI and data ethics, and see privacy as something that enables the business to move at pace
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ110,000 - ÂŁ140,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ100,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, weâre changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. Weâve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. Weâre now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
Weâre not just shipping features. Weâre giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
Due to the nature of this role, you will be required to work onsite in our Shoreditch office full time, Monday - Friday.
As our Workplace Coordinator, you will take broad ownership of our day-to-day office environment and supporting internal events. Working alongside a team of 4 in a highly visible role, you will be one of the first faces people see in the morning, ensuring our facilities run seamlessly while creating consistent, memorable cultural events that bring our team together.
Managing daily operations: Taking charge of reception duties, building opening checks, deliveries, post, and maintaining meeting rooms to keep the office highly organised.
Championing the visitor experience: Acting as the first point of contact by warmly greeting visitors, managing security passes, and ensuring an exceptional front-of-house experience.
Overseeing facilities and maintenance: Managing stock, refreshments, and essential maintenance while handling relationships with landlords, contractors, and suppliers.
Improving and automating processes: Spotting opportunities to replace manual workflows with automated solutions for tasks like issue reporting, capacity tracking, and event workflows.
Creating memorable events: Planning and delivering company celebrations and cultural events, including sourcing suppliers, managing budgets, and documenting contingency plans.
Supporting the wider team: Working seamlessly across the workplace function to cover responsibilities, step in during absences, and collaborate with key stakeholders like IT, People, Finance, and the kitchen team.
You have proven experience in a customer-facing role - either in workplace, front of house, hospitality or general customer service - with a natural ability to provide a welcoming experience.
You possess meticulous attention to detail, consistently documenting your work and leaving no stone unturned.
You are a self-starter who proactively spots and fixes problems without needing to be prompted.
You have the ability to manage facilities work, general maintenance, and hold external contractors and suppliers accountable.
You love planning - events, holidays, travel, whatever it is, you're the go to when it comes to ensuring everything runs without a hitch.
You are tech-savvy, able to quickly learn new software and computer systems without extensive training.
You naturally align with our core principles: you are relentlessly resourceful, enjoy succeeding together, and you prefer to be a driver, not a passenger.
Youâll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
ÂŁ32,000 - ÂŁ36,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: ÂŁ7,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage youâre at in life
Built for collaboration: We are an office-first culture and ask that youâre in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: Youâll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat