Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll own Airwallex’s commercial strategy and results for Canada, shaping how we grow in an exciting market with significant room to build.
Own Airwallex’s commercial strategy and results for Canada, shaping how we grow in an exciting market with significant room to build.
Lead the team across sales, account management, and partnerships, building a consistent and repeatable growth engine.
Set direction while staying close to execution: coach deals, improve commercial performance, and raise the bar on hiring, performance, and team development.
Partner closely with Marketing, Strategy, Product, and regional leaders to improve market readiness, sharpen positioning, and build repeatable growth levers.
Represent Airwallex across Canadian customers, partners, and the broader market.
This role is based in Toronto, Canada, with three days a week in our downtown office.
What we're looking for
Essentials
Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment.
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
Ten years of commercial or go-to-market leadership experience, including time in strategy, operations, or high-growth technology businesses.
Five years of experience leading multifunctional teams of ten or more across sales, account management, partnerships, or marketing.
Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment.
Strong strategic and analytical instincts, with the ability to move from market strategy to execution detail when needed.
Preferred
A track record of building, scaling, or turning around a market at a key inflection point.
Experience developing multichannel growth strategies across new-logo acquisition, customer expansion, and partnerships.
Strong cross-functional leadership across commercial, product, marketing, and strategy teams.
A player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou’ll own Airwallex’s commercial strategy and results for Canada, shaping how we grow in an exciting market with significant room to build.\n\n - Own Airwallex’s commercial strategy and results for Canada, shaping how we grow in an exciting market with significant room to build.\n\n - Lead the team across sales, account management, and partnerships, building a consistent and repeatable growth engine.\n\n - Set direction while staying close to execution: coach deals, improve commercial performance, and raise the bar on hiring, performance, and team development.\n\n - Partner closely with Marketing, Strategy, Product, and regional leaders to improve market readiness, sharpen positioning, and build repeatable growth levers.\n\n - Represent Airwallex across Canadian customers, partners, and the broader market.\n\n\n\nThis role is based in Toronto, Canada, with three days a week in our downtown office.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment.\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - Ten years of commercial or go-to-market leadership experience, including time in strategy, operations, or high-growth technology businesses.\n\n - Five years of experience leading multifunctional teams of ten or more across sales, account management, partnerships, or marketing.\n\n - Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment.\n\n - Strong strategic and analytical instincts, with the ability to move from market strategy to execution detail when needed.\n \n \n\nPreferred\n\n - A track record of building, scaling, or turning around a market at a key inflection point.\n\n - Experience developing multichannel growth strategies across new-logo acquisition, customer expansion, and partnerships.\n\n - Strong cross-functional leadership across commercial, product, marketing, and strategy teams.\n\n - A player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$400K – CA$500K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$400K - CA$500K","compensationTiers":[{"id":"f244c616-6107-4683-a822-b080fde311ad","tierSummary":"OTE CA$400K – CA$500K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"ea2a6234-d1bb-41f6-a0f4-c5dbe7bdb72d","summary":"OTE CA$400K – CA$500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":400000,"maxValue":500000},{"id":"37f4e561-e127-4d59-b198-70369b548f32","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e349752b-3205-401b-bf15-f1ecac1e06b7","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":400000,"maxValue":500000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"330db6f4-079a-452a-a552-0c499d5c1473","title":"Senior Associate, Partner Marketing, CN","department":"Marketing","team":"Partner Marketing","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-26T07:40:49.337+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/330db6f4-079a-452a-a552-0c499d5c1473","applyUrl":"https://jobs.ashbyhq.com/airwallex/330db6f4-079a-452a-a552-0c499d5c1473/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Associate, Partner Marketing, you'll help build and execute partner marketing programmes that strengthen Airwallex's position with businesses in China. You'll work with internal teams and external partners to develop campaigns, content and go-to-market activities that create demand and support commercial growth.
Translate partner and customer insights into clear positioning, messaging and marketing materials that make Airwallex's platform relevant to the market
Coordinate stakeholders across marketing, sales, product and partnerships to deliver high-quality activity on time
Measure campaign performance, share learnings and improve how we work with partners over time
You'll work from our Shanghai office.
Essentials
Experience in partner marketing, channel marketing, field marketing, B2B marketing or a closely related role.
Experience developing and executing integrated marketing campaigns with external partners.
Strong project management skills, with the ability to coordinate multiple stakeholders and priorities.
Strong written and verbal communication skills in English and Chinese.
A commercial mindset and the ability to connect marketing activity to customer and business outcomes.
Preferred
Experience in fintech, payments, SaaS, financial services or another technology-led business.
Experience working with partners across China or the broader APAC region.
Experience using campaign performance data and customer insights to improve marketing programmes.
You're comfortable owning the roadmap yourself.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You stay close to your industry, follow trends, and bring outside perspective into your work.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Associate, Partner Marketing, you'll help build and execute partner marketing programmes that strengthen Airwallex's position with businesses in China. You'll work with internal teams and external partners to develop campaigns, content and go-to-market activities that create demand and support commercial growth.\n\n - Translate partner and customer insights into clear positioning, messaging and marketing materials that make Airwallex's platform relevant to the market\n\n - Coordinate stakeholders across marketing, sales, product and partnerships to deliver high-quality activity on time\n\n - Measure campaign performance, share learnings and improve how we work with partners over time\n\nYou'll work from our Shanghai office. \n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience in partner marketing, channel marketing, field marketing, B2B marketing or a closely related role.\n\n - Experience developing and executing integrated marketing campaigns with external partners.\n\n - Strong project management skills, with the ability to coordinate multiple stakeholders and priorities.\n\n - Strong written and verbal communication skills in English and Chinese.\n\n - A commercial mindset and the ability to connect marketing activity to customer and business outcomes.\n\nPreferred\n\n - Experience in fintech, payments, SaaS, financial services or another technology-led business.\n\n - Experience working with partners across China or the broader APAC region.\n\n - Experience using campaign performance data and customer insights to improve marketing programmes.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CN¥35K – CN¥50K per month • Offers Equity","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"1c9561c1-9c5d-46e5-88c1-015b8fe711d0","tierSummary":"CN¥35K – CN¥50K per month • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"849872bf-9245-45d0-b71c-e912d3407461","summary":"CN¥35K – CN¥50K per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"CNY","minValue":35000,"maxValue":50000},{"id":"47f0a8bb-23dc-4306-ac9a-e77ef37d0603","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"CNY","minValue":35000,"maxValue":50000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"6e975468-e033-4f50-95fe-0f4351457003","title":"Senior Data Platform Engineer, Knowledge Platform & AI Enablement","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-06T04:01:10.215+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6e975468-e033-4f50-95fe-0f4351457003","applyUrl":"https://jobs.ashbyhq.com/airwallex/6e975468-e033-4f50-95fe-0f4351457003/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Data Platform Engineering team is going to implement various data processing tasks on the newly built next-generation data platform. We aim to further optimize data storage, processing, application, interfaces, and other dimensions. Throughout the continuous iteration process, we will also incorporate new data components and consider new data architectures (such as Lake House) to achieve faster data scheduling, significantly reducing data latency and enabling more efficient operation of data engineering applications.
You’ll help build the next generation of Airwallex’s data and knowledge infrastructure, turning structured and unstructured information into trusted context for people and AI systems.
Own the design, development, and operation of large-scale distributed data systems across batch and streaming workloads, improving data latency, reliability, and engineering productivity.
Drive foundational technical decisions across data processing, service-layer infrastructure, application-layer systems, third-party data integrations, and performance optimisation.
Build and automate high-performance distributed data processing systems that support Airwallex’s data and AI capabilities.
Lead medium- and large-scale engineering projects from system design through delivery, creating impact across the team and wider organisation.
Raise engineering standards through scalable data architecture, shared tooling, high-quality software practices, and technical guidance for other engineers.
You'll work from our Singapore office five days a week.
5+ years of relevant experience as a data engineer.
A Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent experience.
Strong programming skills in one or more of Kotlin, Java, Scala, Python, and SQL.
Experience designing, building, and operating distributed systems, including establishing overarching data architecture.
Strong working knowledge of real-time and batch data processing systems.
Experience working with data at petabyte scale.
Experience making technical decisions across data processing, service-layer infrastructure, application-layer systems, third-party data integrations, and performance optimisation.
Experience developing and automating large-scale, high-performance distributed data processing systems.
A track record of driving medium- and large-scale engineering projects from design through delivery.
A commitment to high-quality software engineering practices and scalable data infrastructure.
Experience mentoring or providing technical guidance to other engineers.
Experience with Kafka, data lakes, Spark, Flink, dbt, Spring Boot, Hadoop, BigQuery, or Snowflake.
Experience contributing to shared data engineering standards, tools, or platforms that improve engineering productivity and output quality.
Experience with next-generation data architectures such as lakehouse systems.
Experience working in a high-growth or scaling environment.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You value in-person collaboration and are happy being in the office five days a week.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Data Platform Engineering team is going to implement various data processing tasks on the newly built next-generation data platform. We aim to further optimize data storage, processing, application, interfaces, and other dimensions. Throughout the continuous iteration process, we will also incorporate new data components and consider new data architectures (such as Lake House) to achieve faster data scheduling, significantly reducing data latency and enabling more efficient operation of data engineering applications.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll help build the next generation of Airwallex’s data and knowledge infrastructure, turning structured and unstructured information into trusted context for people and AI systems.\n\n - Own the design, development, and operation of large-scale distributed data systems across batch and streaming workloads, improving data latency, reliability, and engineering productivity.\n\n - Drive foundational technical decisions across data processing, service-layer infrastructure, application-layer systems, third-party data integrations, and performance optimisation.\n\n - Build and automate high-performance distributed data processing systems that support Airwallex’s data and AI capabilities.\n\n - Lead medium- and large-scale engineering projects from system design through delivery, creating impact across the team and wider organisation.\n\n - Raise engineering standards through scalable data architecture, shared tooling, high-quality software practices, and technical guidance for other engineers.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of relevant experience as a data engineer.\n\n - A Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent experience.\n\n - Strong programming skills in one or more of Kotlin, Java, Scala, Python, and SQL.\n\n - Experience designing, building, and operating distributed systems, including establishing overarching data architecture.\n\n - Strong working knowledge of real-time and batch data processing systems.\n\n - Experience working with data at petabyte scale.\n\n - Experience making technical decisions across data processing, service-layer infrastructure, application-layer systems, third-party data integrations, and performance optimisation.\n\n - Experience developing and automating large-scale, high-performance distributed data processing systems.\n\n - A track record of driving medium- and large-scale engineering projects from design through delivery.\n\n - A commitment to high-quality software engineering practices and scalable data infrastructure.\n\n - Experience mentoring or providing technical guidance to other engineers.\n\n\nPREFERRED\n\n - Experience with Kafka, data lakes, Spark, Flink, dbt, Spring Boot, Hadoop, BigQuery, or Snowflake.\n\n - Experience contributing to shared data engineering standards, tools, or platforms that improve engineering productivity and output quality.\n\n - Experience with next-generation data architectures such as lakehouse systems.\n\n - Experience working in a high-growth or scaling environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2fd283e7-a736-46b0-ba17-5fd3a5cefe17","title":"Staff Product Manager, Card Schemes","department":"Product","team":"Payments Platform","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-05T03:37:45.069+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2fd283e7-a736-46b0-ba17-5fd3a5cefe17","applyUrl":"https://jobs.ashbyhq.com/airwallex/2fd283e7-a736-46b0-ba17-5fd3a5cefe17/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead high-impact product initiatives across the card payments lifecycle, helping businesses collect credit card and other payments from consumers around the world.
Expand our coverage of card schemes and markets, working with partners such as Visa and Mastercard to help merchants accept major card brands globally.
Improve the competitiveness of our card payments infrastructure by adopting new industry standards and partnering with Machine Learning to increase payment success rates.
Build stable foundations that scale with business growth, reduce manual effort, and minimise the risk of service interruptions for merchants.
You'll work from our US - San Francisco office three days a week.
Essentials
8+ years of professional experience, ideally in a high-growth environment
Experience leading complex product initiatives from ideation through launch
Strong understanding of the card payments lifecycle, including scheme connections, authorisations, captures, refunds, and reconciliation
Ability to engage in architectural discussions with Engineering and translate technical concepts for non-technical audiences
Strong communication skills and experience working cross-functionally with technical and non-technical stakeholders
Ability to structure complex problems and inform decisions with data and first-principles thinking
Preferred
Bachelor’s degree or above, preferably with Engineering or Computer Science coursework
Deep expertise in payment processing, including direct integrations with Visa and Mastercard, preferably on the acquiring side
Experience working with card schemes, payment standards, or acquiring infrastructure
Experience partnering with Machine Learning teams to improve payment performance
Experience working in cross-cultural and globally distributed teams
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
You ask \"why\" before jumping to \"how.\"
Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead high-impact product initiatives across the card payments lifecycle, helping businesses collect credit card and other payments from consumers around the world.\n\n - Expand our coverage of card schemes and markets, working with partners such as Visa and Mastercard to help merchants accept major card brands globally.\n\n - Improve the competitiveness of our card payments infrastructure by adopting new industry standards and partnering with Machine Learning to increase payment success rates.\n\n - Build stable foundations that scale with business growth, reduce manual effort, and minimise the risk of service interruptions for merchants.\n\nYou'll work from our US - San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years of professional experience, ideally in a high-growth environment\n\n - Experience leading complex product initiatives from ideation through launch\n\n - Strong understanding of the card payments lifecycle, including scheme connections, authorisations, captures, refunds, and reconciliation\n\n - Ability to engage in architectural discussions with Engineering and translate technical concepts for non-technical audiences\n\n - Strong communication skills and experience working cross-functionally with technical and non-technical stakeholders\n\n - Ability to structure complex problems and inform decisions with data and first-principles thinking\n\nPreferred\n\n - Bachelor’s degree or above, preferably with Engineering or Computer Science coursework\n\n - Deep expertise in payment processing, including direct integrations with Visa and Mastercard, preferably on the acquiring side\n\n - Experience working with card schemes, payment standards, or acquiring infrastructure\n\n - Experience partnering with Machine Learning teams to improve payment performance\n\n - Experience working in cross-cultural and globally distributed teams\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You ask \"why\" before jumping to \"how.\"\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nProduct at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$175K – $250K","scrapeableCompensationSalarySummary":"$175K - $250K","compensationTiers":[{"id":"7e19da7c-59f0-4f00-96fc-0797fbd8e500","tierSummary":"Estimated Base Salary $175K – $250K","title":null,"additionalInformation":null,"components":[{"id":"2e3e039d-5b97-4460-bb5e-f87b896b7ae6","summary":"Estimated Base Salary $175K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":250000}]}},{"id":"2e2b7832-9e48-45da-ab0e-030708f0a45b","title":"Staff Product Designer","department":"Design","team":"Product Design","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-01T22:23:01.677+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2e2b7832-9e48-45da-ab0e-030708f0a45b","applyUrl":"https://jobs.ashbyhq.com/airwallex/2e2b7832-9e48-45da-ab0e-030708f0a45b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our Product Designers support and shape the evolution of Airwallex products. Working cross-functionally you will ensure consistency with, and contribute to, our brand and product architecture. We have big plans.
What You'll Do:
Partner with Product Managers, Engineers, Product Strategists, and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.
Indirectly lead the work of a team of talented designers, product managers and engineers as the defacto creative director of innovative projects.
Build strong relationships with leaders inside and outside of core product teams; show strong communication and executive stakeholder management skills.
Have a keen understanding of research methods, technological, business and user opportunities and constraints.
What You'll Bring:
8+ years of experience in product design.
Excellent UX, visual and interaction skills and craft —a master in your field.
The ability to define direction and process, and lead others through it.
Can effortlessly motivate and drive small to medium teams to transform a product.
Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.
Systems-thinker with the ability to think beyond the pixels and design for offline experiences.
Experience with making complex information, tools, and services easily digestible for your audience.
Strong storytelling, presentation, communication and stakeholder management skills.
0 to 1 experience or experience redesigning major elements of product, experience, or service design.
At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nOur Product Designers support and shape the evolution of Airwallex products. Working cross-functionally you will ensure consistency with, and contribute to, our brand and product architecture. We have big plans. \n\n\n\nWhat You'll Do:\n\n - Partner with Product Managers, Engineers, Product Strategists, and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.\n\n - Indirectly lead the work of a team of talented designers, product managers and engineers as the defacto creative director of innovative projects.\n\n - Build strong relationships with leaders inside and outside of core product teams; show strong communication and executive stakeholder management skills.\n\n - Have a keen understanding of research methods, technological, business and user opportunities and constraints.\n \n \n \n\nWhat You'll Bring:\n\n - 8+ years of experience in product design. \n\n - Excellent UX, visual and interaction skills and craft —a master in your field.\n\n - The ability to define direction and process, and lead others through it.\n\n - Can effortlessly motivate and drive small to medium teams to transform a product.\n\n - Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.\n\n - Systems-thinker with the ability to think beyond the pixels and design for offline experiences.\n\n - Experience with making complex information, tools, and services easily digestible for your audience.\n\n - Strong storytelling, presentation, communication and stakeholder management skills.\n\n - 0 to 1 experience or experience redesigning major elements of product, experience, or service design.\n\n\n\nAt Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c63335e7-1cb0-4cac-8799-4b31cf3ead3f","title":"Account Executive, SME & Growth - BENELUX","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T15:22:42.598+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c63335e7-1cb0-4cac-8799-4b31cf3ead3f","applyUrl":"https://jobs.ashbyhq.com/airwallex/c63335e7-1cb0-4cac-8799-4b31cf3ead3f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This role offers a unique opportunity to join as the fourth member of Airwallex’s commercial team in the Netherlands, helping expand our presence across the Benelux region. You’ll own the full sales cycle, from lead generation and prospecting through negotiation and closing, while building trusted relationships with new and existing clients.
Develop and execute sales plans that achieve and exceed sales targets.
Build trusted relationships with new and existing clients, helping founders and finance leaders solve complex financial challenges with Airwallex’s products and solutions.
Drive new client acquisition by managing opportunities from lead generation and prospecting through presentations, product demonstrations, negotiation and closing.
Partner with Marketing, Product and Operations to support customer success and international expansion.
Represent Airwallex in client meetings and events across the Netherlands, Belgium, Luxembourg and beyond, while bringing customer and market insight back to the Product team.
You'll work from our Amsterdam office three days a week.
Essentials
4+ years of experience in sales, preferably in fintech or payments, selling technical products.
A proven track record of meeting or exceeding sales targets.
The ability to speak and write in English and fluent Dutch.
The ability to understand complex technical requirements and craft solutions across multiple products.
Excellent communication and presentation skills, particularly in-person with multiple stakeholders, including CXOs.
Strong negotiation and closing skills.
The ability to work independently and collaboratively in a highly ambiguous and fast-paced environment.
Proficiency in CRM software and forecasting.
Willingness to travel as required.
Preferred
A bachelor’s degree in Business Administration, Finance, Economics, Marketing or a related field.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don’t wait for permission to fix what’s broken.
You have experience at a fintech, payments company, or other highly regulated business.
You adapt your communication style to your audience without losing your core message.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThis role offers a unique opportunity to join as the fourth member of Airwallex’s commercial team in the Netherlands, helping expand our presence across the Benelux region. You’ll own the full sales cycle, from lead generation and prospecting through negotiation and closing, while building trusted relationships with new and existing clients.\n\n - Develop and execute sales plans that achieve and exceed sales targets.\n\n - Build trusted relationships with new and existing clients, helping founders and finance leaders solve complex financial challenges with Airwallex’s products and solutions.\n\n - Drive new client acquisition by managing opportunities from lead generation and prospecting through presentations, product demonstrations, negotiation and closing.\n\n - Partner with Marketing, Product and Operations to support customer success and international expansion.\n\n - Represent Airwallex in client meetings and events across the Netherlands, Belgium, Luxembourg and beyond, while bringing customer and market insight back to the Product team.\n\nYou'll work from our Amsterdam office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 4+ years of experience in sales, preferably in fintech or payments, selling technical products.\n\n - A proven track record of meeting or exceeding sales targets.\n\n - The ability to speak and write in English and fluent Dutch.\n\n - The ability to understand complex technical requirements and craft solutions across multiple products.\n\n - Excellent communication and presentation skills, particularly in-person with multiple stakeholders, including CXOs.\n\n - Strong negotiation and closing skills.\n\n - The ability to work independently and collaboratively in a highly ambiguous and fast-paced environment.\n\n - Proficiency in CRM software and forecasting.\n\n - Willingness to travel as required.\n\nPreferred\n\n - A bachelor’s degree in Business Administration, Finance, Economics, Marketing or a related field.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You adapt your communication style to your audience without losing your core message.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9ce23136-d9ea-426c-b059-7c5b94ae3de2","title":"Associate Account Executive, AMER Region","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-08-12T11:35:32.838+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ce23136-d9ea-426c-b059-7c5b94ae3de2","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ce23136-d9ea-426c-b059-7c5b94ae3de2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As part of our global expansion, we are launching a Global Sales Hub in Bangalore to drive revenue growth across multiple regions. This hub will play a crucial role in accelerating our SME sales efforts worldwide. We are seeking dynamic sales leaders to build and scale a world-class sales team that delivers impactful results.
As an Associate Account Executive / Account Executive for our AMER region, you will be responsible for driving new business by selling Airwallex’s suite of products to SME prospects in your assigned region. You will be part of our outbound sales team, owning the full sales cycle from lead sourcing and qualification to discovery, solutioning, negotiation, closing, onboarding, and activation.
You will operate within your assigned region’s time zone and collaborate closely with regional sales leadership to deliver consistent revenue growth.
Please note: This is not a support role for in-region sales teams. You will independently own and drive sales within assigned territories, taking full accountability for pipeline generation, deal execution, and revenue delivery.
Own the full sales cycle - consistently delivering against revenue targets and key performance metrics.
Drive revenue growth by building and maintaining a healthy, high-converting pipeline of SME prospects.
Collaborate cross-functionally with regional sales, marketing, operations, and product teams to scale Airwallex’s go-to-market strategy.
Define and refine sales processes including outreach cadences, qualification workflows, CRM hygiene, and reporting to maximize productivity.
Negotiate commercial contracts and partnership agreements, working closely with legal, finance, and strategy teams to drive deal execution.
Establish and share best practices across the global sales organization, contributing to a high-performance sales culture and scalable playbook.
5 years of experience in sales roles, with at least 3 year of proven success in full-cycle, high-performance B2B sales.
Proven track record of performing in high-velocity B2B sales environments.
Proven ability to hunt for new business opportunities.
Relevant global selling experience.
Experience of global selling in EMEA, ANZ or AMER.
Experience in B2B full-cycle sales, deal negotiation, and revenue generation.
Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.
Self-starter, detail oriented, metrics driven, collaborative, with excellent communication and stakeholder management skills.
Experience in or understanding of the fintech/payments industry.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAs part of our global expansion, we are launching a Global Sales Hub in Bangalore to drive revenue growth across multiple regions. This hub will play a crucial role in accelerating our SME sales efforts worldwide. We are seeking dynamic sales leaders to build and scale a world-class sales team that delivers impactful results.\n\n\n\n\nABOUT THE ROLE\n\nAs an Associate Account Executive / Account Executive for our AMER region, you will be responsible for driving new business by selling Airwallex’s suite of products to SME prospects in your assigned region. You will be part of our outbound sales team, owning the full sales cycle from lead sourcing and qualification to discovery, solutioning, negotiation, closing, onboarding, and activation.\n\nYou will operate within your assigned region’s time zone and collaborate closely with regional sales leadership to deliver consistent revenue growth.\n\nPlease note: This is not a support role for in-region sales teams. You will independently own and drive sales within assigned territories, taking full accountability for pipeline generation, deal execution, and revenue delivery.\n\n\n\n\nRESPONSIBILITIES\n\n - Own the full sales cycle - consistently delivering against revenue targets and key performance metrics.\n\n - Drive revenue growth by building and maintaining a healthy, high-converting pipeline of SME prospects.\n\n - Collaborate cross-functionally with regional sales, marketing, operations, and product teams to scale Airwallex’s go-to-market strategy.\n\n - Define and refine sales processes including outreach cadences, qualification workflows, CRM hygiene, and reporting to maximize productivity.\n\n - Negotiate commercial contracts and partnership agreements, working closely with legal, finance, and strategy teams to drive deal execution.\n\n - Establish and share best practices across the global sales organization, contributing to a high-performance sales culture and scalable playbook.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 5 years of experience in sales roles, with at least 3 year of proven success in full-cycle, high-performance B2B sales.\n\n - Proven track record of performing in high-velocity B2B sales environments.\n\n - Proven ability to hunt for new business opportunities.\n\n - Relevant global selling experience.\n\n - Experience of global selling in EMEA, ANZ or AMER.\n\n - Experience in B2B full-cycle sales, deal negotiation, and revenue generation.\n\n - Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.\n\n - Self-starter, detail oriented, metrics driven, collaborative, with excellent communication and stakeholder management skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in or understanding of the fintech/payments industry.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5c2b3a16-52d3-4c3e-b3b1-c6deab07911f","title":"Staff Product Designer, Design Systems","department":"Design","team":"Product Design","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"SG - Singapore","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-10-08T04:01:58.847+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5c2b3a16-52d3-4c3e-b3b1-c6deab07911f","applyUrl":"https://jobs.ashbyhq.com/airwallex/5c2b3a16-52d3-4c3e-b3b1-c6deab07911f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Responsibilities:
Conduct audits to gather use cases and UX patterns across our digital products, create reusable component and pattern definitions that can support a diverse range of use cases.
Identify inconsistencies in existing component usage and design, and deviations from the existing design system
Work collaboratively with teams to ensure alignment and adoption of a consistent set of components and patterns
Work collaboratively with developers to implement and quality check components
Crafting component and pattern usage guidelines
Enforce processes to guide the appropriate usage and upkeep of the design system
Champion the value and advantages of the design system to internal stakeholders, advocating for its adoption within our organization, and demonstrating its positive impact on user experience and efficiency.
Continuously enhance and adapt the design system based on user feedback, industry best practices, and emerging design trends.
Qualifications:
7+ years as a designer, with preferably 2+ years of experience maintaining a design system
A portfolio that demonstrates a deep understanding of product design, craftsmanship, and innovative solutions from conception to launch
Strong UI design skills with proficiency in Figma
Content strategy, HTML/CSS knowledge is a bonus
Excellent methodical and critical thinking skills
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nResponsibilities: \n\n - Conduct audits to gather use cases and UX patterns across our digital products, create reusable component and pattern definitions that can support a diverse range of use cases. \n\n - Identify inconsistencies in existing component usage and design, and deviations from the existing design system\n\n - Work collaboratively with teams to ensure alignment and adoption of a consistent set of components and patterns\n\n - Work collaboratively with developers to implement and quality check components\n\n - Crafting component and pattern usage guidelines\n\n - Enforce processes to guide the appropriate usage and upkeep of the design system\n\n - Champion the value and advantages of the design system to internal stakeholders, advocating for its adoption within our organization, and demonstrating its positive impact on user experience and efficiency.\n\n - Continuously enhance and adapt the design system based on user feedback, industry best practices, and emerging design trends.\n\n\n\n\nQualifications: \n\n - 7+ years as a designer, with preferably 2+ years of experience maintaining a design system\n\n - A portfolio that demonstrates a deep understanding of product design, craftsmanship, and innovative solutions from conception to launch\n\n - Strong UI design skills with proficiency in Figma\n\n - Content strategy, HTML/CSS knowledge is a bonus \n\n - Excellent methodical and critical thinking skills\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"194ce53e-ed27-4976-bb64-58b2c77e5e93","title":"Senior Account Executive, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2025-04-24T19:43:27.909+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/194ce53e-ed27-4976-bb64-58b2c77e5e93","applyUrl":"https://jobs.ashbyhq.com/airwallex/194ce53e-ed27-4976-bb64-58b2c77e5e93/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritising our customers, and a deep understanding of the unique challenges faced by multinational organizations.
This is a Senior Enterprise Account Executive focused on selling our FX & Payment API product within one of our target verticals that are ideal for our product. You will use your deep network and industry experience to hit the ground running and deliver quick results. Success in this role is based on successfully achieving target volume and revenue targets and you will enjoy significant commission and share option upside for hitting those targets.
This role is based in San Francisco or New York City.
Responsibilities:
Acquire new enterprise customers across North America through your existing network and experience
Own and drive the entire deal cycle from prospecting to close for both, new logos and customer expansions
Identify new companies, use cases and prospects through research with help of our strategy and sales enablement team
Work collaboratively with people at all levels and across functions and cultures
Provide regular reporting against KPIs, metrics and targets
Ensure the best customer experience and on-boarding process for new customers
Negotiate partnership agreements and commercial contracts in conjunction with legal, finance and strategy through to execution
Build and manage a strong, reliable pipeline, as well as help define best practices that will be the foundation for the US sales team
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
At least 5 years of experience selling a complex technology product to enterprise accounts
Success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets
Willing to travel as required
Preferred qualifications:
Your sales experience includes 2 to 3 years in fintech or payments software
A top performing sales professional with a proven track record of new business solution selling, ideally within FX or payment sales in the target vertical, Travel
Broad existing network of key decision makers for payments solutions at our target prospects in the Travel vertical
A technical mindset, with prior experience in selling complex, API-driven solutions
Besides strong analytical skills and an organized way of working, you will have excellent communication and solution selling selling skills (directly tailored to customer needs) and experience in identifying and influencing key decision makers and stakeholders
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM \n\nThe Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritising our customers, and a deep understanding of the unique challenges faced by multinational organizations.\n\n\n\n\nWHAT YOU'LL DO \n\nThis is a Senior Enterprise Account Executive focused on selling our FX & Payment API product within one of our target verticals that are ideal for our product. You will use your deep network and industry experience to hit the ground running and deliver quick results. Success in this role is based on successfully achieving target volume and revenue targets and you will enjoy significant commission and share option upside for hitting those targets.\n\nThis role is based in San Francisco or New York City. \n\n\n\nResponsibilities:\n\n - Acquire new enterprise customers across North America through your existing network and experience\n\n - Own and drive the entire deal cycle from prospecting to close for both, new logos and customer expansions\n\n - Identify new companies, use cases and prospects through research with help of our strategy and sales enablement team\n\n - Work collaboratively with people at all levels and across functions and cultures\n\n - Provide regular reporting against KPIs, metrics and targets\n\n - Ensure the best customer experience and on-boarding process for new customers\n\n - Negotiate partnership agreements and commercial contracts in conjunction with legal, finance and strategy through to execution\n\n - Build and manage a strong, reliable pipeline, as well as help define best practices that will be the foundation for the US sales team\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - At least 5 years of experience selling a complex technology product to enterprise accounts\n\n - Success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets\n\n - Willing to travel as required\n\n\n\nPreferred qualifications:\n\n - Your sales experience includes 2 to 3 years in fintech or payments software\n\n - A top performing sales professional with a proven track record of new business solution selling, ideally within FX or payment sales in the target vertical, Travel\n\n - Broad existing network of key decision makers for payments solutions at our target prospects in the Travel vertical\n\n - A technical mindset, with prior experience in selling complex, API-driven solutions\n\n - Besides strong analytical skills and an organized way of working, you will have excellent communication and solution selling selling skills (directly tailored to customer needs) and experience in identifying and influencing key decision makers and stakeholders\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$300K – $400K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$300K - $400K","compensationTiers":[{"id":"1083b57b-09df-4be2-954b-7df2576b6a3c","tierSummary":"On-Target Earnings $300K – $400K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"de0ed8bf-0ebc-4f89-8cf9-70c448a17c7a","summary":"On-Target Earnings $300K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":400000},{"id":"f60681a1-c23b-46bb-bfb9-c22d8e5306b9","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d163cc65-ead8-4f0c-b2e4-f2ef46dc922c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":400000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"d6a11fda-76e0-439f-ab2f-bbdfd80d9da8","title":"Senior Account Executive, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-03-23T01:45:14.720+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d6a11fda-76e0-439f-ab2f-bbdfd80d9da8","applyUrl":"https://jobs.ashbyhq.com/airwallex/d6a11fda-76e0-439f-ab2f-bbdfd80d9da8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Enterprise sales team at Airwallex is a collaborative group focused on transforming how global enterprises manage payments and financial operations. We’re passionate about delivering innovative solutions that drive efficiency and growth, with a strong emphasis on strategic thinking, customer focus, and understanding the needs of multinational organizations.
We're looking for a sales-driven, high-energy individual to join our Enterprise Sales team in ANZ. In this role, you’ll be responsible for identifying, prospecting, negotiating, and closing high-value enterprise deals across a range of verticals. Reporting to the Head of Enterprise Sales, you’ll work in a fast-paced environment and play a key role in shaping the growth and success of our enterprise segment in the region.
Identify, pursue, and close large, complex enterprise deals across multiple industry verticals.
Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while effectively articulating product value.
Develop and execute strategic engagement plans tailored to key prospects.
Own your sales pipeline with precision - managing deal flow and providing accurate, timely forecasts.
Anticipate client challenges and proactively offer solutions that drive business value.
Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey
Minimum qualifications:
8–10+ years of experience in complex technology sales within enterprise accounts; experience in fintech or payments is a strong plus.
Proven success selling multi-product API solutions.
A strong network of industry advocates to support your success.
Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals.
Consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines.
Outstanding communication and presentation skills, with the ability to distill complex solutions into clear, compelling narratives.
Self-motivated, resilient, and adaptable - you thrive under pressure and think creatively to solve problems.
Results-driven, accountable, and aligned to key performance indicators and business outcomes.
Willingness to travel as needed and work effectively in a hybrid model, with at least 3 days per week in-office.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Enterprise sales team at Airwallex is a collaborative group focused on transforming how global enterprises manage payments and financial operations. We’re passionate about delivering innovative solutions that drive efficiency and growth, with a strong emphasis on strategic thinking, customer focus, and understanding the needs of multinational organizations.\n\nWe're looking for a sales-driven, high-energy individual to join our Enterprise Sales team in ANZ. In this role, you’ll be responsible for identifying, prospecting, negotiating, and closing high-value enterprise deals across a range of verticals. Reporting to the Head of Enterprise Sales, you’ll work in a fast-paced environment and play a key role in shaping the growth and success of our enterprise segment in the region.\n\n\n\n\nWHAT YOU’LL DO\n\n - Identify, pursue, and close large, complex enterprise deals across multiple industry verticals.\n\n - Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while effectively articulating product value.\n\n - Develop and execute strategic engagement plans tailored to key prospects.\n\n - Own your sales pipeline with precision - managing deal flow and providing accurate, timely forecasts.\n\n - Anticipate client challenges and proactively offer solutions that drive business value.\n\n - Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey\n\nMinimum qualifications:\n\n - 8–10+ years of experience in complex technology sales within enterprise accounts; experience in fintech or payments is a strong plus.\n\n - Proven success selling multi-product API solutions.\n\n - A strong network of industry advocates to support your success.\n\n - Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals.\n\n - Consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines.\n\n - Outstanding communication and presentation skills, with the ability to distill complex solutions into clear, compelling narratives.\n\n - Self-motivated, resilient, and adaptable - you thrive under pressure and think creatively to solve problems.\n\n - Results-driven, accountable, and aligned to key performance indicators and business outcomes.\n\n - Willingness to travel as needed and work effectively in a hybrid model, with at least 3 days per week in-office.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"260fdad2-74f5-4b94-b7af-caa7eec0393e","title":"Staff AI Engineer","department":"Engineering","team":"AI","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-05-21T01:39:08.350+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/260fdad2-74f5-4b94-b7af-caa7eec0393e","applyUrl":"https://jobs.ashbyhq.com/airwallex/260fdad2-74f5-4b94-b7af-caa7eec0393e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff AI Engineer, you’ll define the technical direction for next-generation AI solutions that improve internal efficiency and transform how customers interact with Airwallex. You’ll design and implement robust APIs and system architectures for AI applications, including agentic experiences, language-model-powered workflows, search and data analysis systems. You’ll shape AI application roadmaps, research and apply emerging technologies, and partner with diverse cross-functional teams to turn product goals into reliable systems. You’ll also help resolve application issues and software bugs with prompt, effective solutions while maintaining a high bar for customer experience.
You’ll work from our Singapore office five days a week.
10+ years of experience in backend software development, with a passion for AI and language technologies.
A proven track record of delivering major impact.
Proficiency in Python, TypeScript or JavaScript.
Experience designing and developing large-scale distributed systems with high concurrency, high load and high availability.
Experience working with vector databases.
A relevant degree in Computer Science, Mathematics or a related field.
Familiarity with MLOps practices and deployment pipelines for AI-driven products.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
AI at Airwallex is building the path from financial software to autonomous finance. At the center of this vision is Kai, Airwallex’s AI assistant and the intelligent interface to our global financial platform. Kai connects AI with capabilities across payments, accounts, transfers, cards, expenses, and other financial workflows—enabling customers to describe what they want to achieve while the system handles more of the complexity underneath.
You’ll build intelligent financial products and autonomous agents that understand business context, plan and reason across multi-step workflows, execute actions within clearly defined controls, and learn from outcomes. The work spans agent architecture, orchestration, context and knowledge systems, ontology, evaluation, governance, monitoring, and reliability.
The challenge is uniquely demanding: AI systems are probabilistic, while moving money requires precision, permissions, auditability, deterministic controls, and regulatory compliance. You’ll help define where AI should reason and where financial infrastructure must remain deterministic—turning frontier models into safe, controllable systems that businesses can trust.
Join exceptional engineers advancing Kai from assistance to action and, ultimately, toward autonomous finance—where customers define the outcome they want and intelligent systems securely execute more of the work required to achieve it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff AI Engineer, you’ll define the technical direction for next-generation AI solutions that improve internal efficiency and transform how customers interact with Airwallex. You’ll design and implement robust APIs and system architectures for AI applications, including agentic experiences, language-model-powered workflows, search and data analysis systems. You’ll shape AI application roadmaps, research and apply emerging technologies, and partner with diverse cross-functional teams to turn product goals into reliable systems. You’ll also help resolve application issues and software bugs with prompt, effective solutions while maintaining a high bar for customer experience.\n\n\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 10+ years of experience in backend software development, with a passion for AI and language technologies.\n\n - A proven track record of delivering major impact.\n\n - Proficiency in Python, TypeScript or JavaScript.\n\n - Experience designing and developing large-scale distributed systems with high concurrency, high load and high availability.\n\n - Experience working with vector databases.\n\n - A relevant degree in Computer Science, Mathematics or a related field.\n\n\nPREFERRED\n\n - Familiarity with MLOps practices and deployment pipelines for AI-driven products.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nAI at Airwallex is building the path from financial software to autonomous finance. At the center of this vision is Kai, Airwallex’s AI assistant and the intelligent interface to our global financial platform. Kai connects AI with capabilities across payments, accounts, transfers, cards, expenses, and other financial workflows—enabling customers to describe what they want to achieve while the system handles more of the complexity underneath.\n\nYou’ll build intelligent financial products and autonomous agents that understand business context, plan and reason across multi-step workflows, execute actions within clearly defined controls, and learn from outcomes. The work spans agent architecture, orchestration, context and knowledge systems, ontology, evaluation, governance, monitoring, and reliability.\n\nThe challenge is uniquely demanding: AI systems are probabilistic, while moving money requires precision, permissions, auditability, deterministic controls, and regulatory compliance. You’ll help define where AI should reason and where financial infrastructure must remain deterministic—turning frontier models into safe, controllable systems that businesses can trust.\n\nJoin exceptional engineers advancing Kai from assistance to action and, ultimately, toward autonomous finance—where customers define the outcome they want and intelligent systems securely execute more of the work required to achieve it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"34d5ea3b-08f0-465d-967b-ad2a054f3e36","title":"Head of Strategic Accounts, Enterprise, Americas","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-20T19:50:24.090+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/34d5ea3b-08f0-465d-967b-ad2a054f3e36","applyUrl":"https://jobs.ashbyhq.com/airwallex/34d5ea3b-08f0-465d-967b-ad2a054f3e36/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Enterprise Business team at Airwallex is a high-performing, collaborative group focused on transforming how large global businesses operate. We deliver innovative payments and financial technology solutions that simplify complex operations and support growth for enterprise clients. Our team values strategic thinking, customer focus, commercial excellence, and a deep understanding of the challenges faced by multinational organizations.
The Head of Strategic Accounts will be a founding sales role at Airwallex. As the first person in this role in the Americas, you will focus on selling our API-powered financial technology platform to Fortune 500 companies and organizations of comparable scale.
You will use your existing network, industry expertise, and enterprise sales experience to create immediate impact for the business. You will own high-value, complex sales cycles from account strategy and prospecting through negotiation, close, onboarding, and expansion. Success in this role will be measured by your ability to exceed volume and revenue targets, build a durable strategic-account pipeline, and establish best practices for the broader US sales organization. The role includes meaningful performance-based upside tied to achieving ambitious targets.
This role is based in San Francisco, CA.
Acquire new strategic customers across North America, with a focus on Fortune 100 and Fortune 500 companies, through your existing network and industry relationships
Own and drive sophisticated, multi-stakeholder sales cycles from ideation and prospecting through negotiation, closing, onboarding, and expansion
Identify new companies, use cases, and opportunities through research and close partnership with our strategy and sales enablement teams
Develop trusted relationships with senior decision-makers across finance, payments, treasury, technology, procurement, and other relevant functions
Build and manage a strong, reliable pipeline aligned to revenue and volume targets
Work collaboratively with colleagues across sales, product, engineering, solutions consulting, strategy, finance, legal, and implementation
Negotiate partnership agreements and commercial contracts in partnership with legal, finance, and strategy through execution
Ensure an exceptional customer experience and effective onboarding process for new customers
Provide regular, accurate reporting on pipeline health, forecasts, KPIs, and performance against targets
Help define the account strategy, sales methodology, and best practices that will form the foundation of the US strategic accounts motion
We’re looking for people who meet the minimum qualifications for this role. Preferred qualifications are valuable, but not required.
10+ years of experience selling complex technology solutions to enterprise accounts
An established network of senior decision-makers and influencers responsible for payments, financial operations, treasury, or related functions at Fortune 500 companies or organizations of comparable scale
Demonstrated experience selling API-driven or technically complex solutions with meaningful integration requirements
A track record of exceeding revenue and sales targets in sophisticated, consultative enterprise sales environments
Experience navigating long, complex sales cycles involving multiple stakeholders, business units, and geographies
Strong analytical skills, business acumen, and disciplined pipeline-management habits
Excellent communication, negotiation, presentation, and solution-selling skills
Experience identifying, influencing, and aligning key decision-makers and stakeholders
A collaborative and adaptable working style, with the ability to operate effectively across functions, cultures, and levels of seniority
Experience working at a fintech, payments, banking, or financial technology company
Experience selling infrastructure, APIs, embedded finance, or other technology products that require technical integration
A technical product mindset and a passion for solving complex customer problems through technology
Experience building a new sales motion, strategic accounts program, or market from the ground up
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM \n\nThe Enterprise Business team at Airwallex is a high-performing, collaborative group focused on transforming how large global businesses operate. We deliver innovative payments and financial technology solutions that simplify complex operations and support growth for enterprise clients. Our team values strategic thinking, customer focus, commercial excellence, and a deep understanding of the challenges faced by multinational organizations.\n\n\n\n\nWHAT YOU’LL DO \n\nThe Head of Strategic Accounts will be a founding sales role at Airwallex. As the first person in this role in the Americas, you will focus on selling our API-powered financial technology platform to Fortune 500 companies and organizations of comparable scale.\n\nYou will use your existing network, industry expertise, and enterprise sales experience to create immediate impact for the business. You will own high-value, complex sales cycles from account strategy and prospecting through negotiation, close, onboarding, and expansion. Success in this role will be measured by your ability to exceed volume and revenue targets, build a durable strategic-account pipeline, and establish best practices for the broader US sales organization. The role includes meaningful performance-based upside tied to achieving ambitious targets.\n\n\n\nThis role is based in San Francisco, CA.\n\n\n\n\nRESPONSIBILITIES:\n\n - Acquire new strategic customers across North America, with a focus on Fortune 100 and Fortune 500 companies, through your existing network and industry relationships\n\n - Own and drive sophisticated, multi-stakeholder sales cycles from ideation and prospecting through negotiation, closing, onboarding, and expansion\n\n - Identify new companies, use cases, and opportunities through research and close partnership with our strategy and sales enablement teams\n\n - Develop trusted relationships with senior decision-makers across finance, payments, treasury, technology, procurement, and other relevant functions\n\n - Build and manage a strong, reliable pipeline aligned to revenue and volume targets\n\n - Work collaboratively with colleagues across sales, product, engineering, solutions consulting, strategy, finance, legal, and implementation\n\n - Negotiate partnership agreements and commercial contracts in partnership with legal, finance, and strategy through execution\n\n - Ensure an exceptional customer experience and effective onboarding process for new customers\n\n - Provide regular, accurate reporting on pipeline health, forecasts, KPIs, and performance against targets\n\n - Help define the account strategy, sales methodology, and best practices that will form the foundation of the US strategic accounts motion\n\n\n\n\nWHO YOU ARE \n\nWe’re looking for people who meet the minimum qualifications for this role. Preferred qualifications are valuable, but not required.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 10+ years of experience selling complex technology solutions to enterprise accounts\n\n - An established network of senior decision-makers and influencers responsible for payments, financial operations, treasury, or related functions at Fortune 500 companies or organizations of comparable scale\n\n - Demonstrated experience selling API-driven or technically complex solutions with meaningful integration requirements\n\n - A track record of exceeding revenue and sales targets in sophisticated, consultative enterprise sales environments\n\n - Experience navigating long, complex sales cycles involving multiple stakeholders, business units, and geographies\n\n - Strong analytical skills, business acumen, and disciplined pipeline-management habits\n\n - Excellent communication, negotiation, presentation, and solution-selling skills\n\n - Experience identifying, influencing, and aligning key decision-makers and stakeholders\n\n - A collaborative and adaptable working style, with the ability to operate effectively across functions, cultures, and levels of seniority\n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience working at a fintech, payments, banking, or financial technology company\n\n - Experience selling infrastructure, APIs, embedded finance, or other technology products that require technical integration\n\n - A technical product mindset and a passion for solving complex customer problems through technology\n\n - Experience building a new sales motion, strategic accounts program, or market from the ground up\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$300K – $450K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$300K - $450K","compensationTiers":[{"id":"16610c52-bdb1-4dc7-aea6-730eba2ebe4c","tierSummary":"On Target Earnings $300K – $450K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"bf92527d-99bb-45af-bd45-4ff6d190f19c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"919aebb5-ca88-45d7-90f6-37d886b6c5a4","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8cf5d218-520f-4bc8-83d8-b2fd9170d4b8","summary":"On Target Earnings $300K – $450K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":450000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":450000}]}},{"id":"8323ef8a-a728-41a6-a82d-addb2d645a85","title":"Engineering Manager, Financial Platform","department":"Engineering","team":"Financial Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-08-14T05:06:38.662+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8323ef8a-a728-41a6-a82d-addb2d645a85","applyUrl":"https://jobs.ashbyhq.com/airwallex/8323ef8a-a728-41a6-a82d-addb2d645a85/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Financial Platform team builds the systems that underpin Airwallex’s financial integrity and global expansion. You’ll lead a team delivering reliable, scalable services that manage real-time balances, account for every transaction, and execute global settlements with precision.
Lead and mentor a team of software engineers, creating a supportive, high-performance environment.
Drive the delivery of complex engineering projects from design through production, balancing quality, timelines, and business objectives.
Partner with Finance and product teams across Payments, GTPN, Issuing, FX, and Billing to translate accounting requirements into robust technical solutions.
Provide technical direction on backend engineering practices, system architecture, security, scalability, and data integrity.
Improve engineering processes and delivery outcomes through data-driven decision-making and continuous improvement.
Strengthen collaboration between Engineering and Finance by communicating technical and financial concepts clearly to varied audiences.
Deliver secure, compliant, and resilient financial systems that support Airwallex’s customers and internal stakeholders.
Experience leading and mentoring a team of software engineers in a high-performance environment.
Strong backend engineering experience, with proficiency in a language such as Java or Kotlin.
Experience planning and delivering complex engineering projects from design through production.
A track record of partnering effectively with cross-functional stakeholders, including Finance, Product, and Engineering.
A solid understanding of software architecture, scalability, security, and data integrity.
Experience making decisions with data and improving engineering processes, reliability, and delivery outcomes.
Strong communication skills, with the ability to explain technical concepts and financial or accounting requirements to varied audiences.
A proactive, solutions-oriented approach to solving ambiguous problems and delivering meaningful results.
Experience working in fintech, payments, accounting, or another regulated industry.
Understanding of accrual-based accounting principles and bookkeeping practices.
Experience building or operating ledger, reconciliation, treasury, wallet, settlement, or financial reporting systems.
Experience working with globally distributed teams and products operating across multiple markets.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Financial Platform team is the core engine powering Airwallex's global expansion. We own the fundamental financial stack, including the Client Wallet, Transaction Processing Engine, and Internal Ledger. Together, these mission-critical systems manage real-time balances, account for every transaction, and execute global settlements at massive scale. Our mandate is to safeguard financial integrity and ensure absolute precision across all settlements while scaling our infrastructure to fuel hyper-growth. If you want to build high-visibility architecture where your code directly secures and drives our global platform, this is where you belong.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Financial Platform team builds the systems that underpin Airwallex’s financial integrity and global expansion. You’ll lead a team delivering reliable, scalable services that manage real-time balances, account for every transaction, and execute global settlements with precision.\n\n - Lead and mentor a team of software engineers, creating a supportive, high-performance environment.\n\n - Drive the delivery of complex engineering projects from design through production, balancing quality, timelines, and business objectives.\n\n - Partner with Finance and product teams across Payments, GTPN, Issuing, FX, and Billing to translate accounting requirements into robust technical solutions.\n\n - Provide technical direction on backend engineering practices, system architecture, security, scalability, and data integrity.\n\n - Improve engineering processes and delivery outcomes through data-driven decision-making and continuous improvement.\n\n - Strengthen collaboration between Engineering and Finance by communicating technical and financial concepts clearly to varied audiences.\n\n - Deliver secure, compliant, and resilient financial systems that support Airwallex’s customers and internal stakeholders.\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Experience leading and mentoring a team of software engineers in a high-performance environment.\n\n - Strong backend engineering experience, with proficiency in a language such as Java or Kotlin.\n\n - Experience planning and delivering complex engineering projects from design through production.\n\n - A track record of partnering effectively with cross-functional stakeholders, including Finance, Product, and Engineering.\n\n - A solid understanding of software architecture, scalability, security, and data integrity.\n\n - Experience making decisions with data and improving engineering processes, reliability, and delivery outcomes.\n\n - Strong communication skills, with the ability to explain technical concepts and financial or accounting requirements to varied audiences.\n\n - A proactive, solutions-oriented approach to solving ambiguous problems and delivering meaningful results.\n\n\nPREFERRED\n\n - Experience working in fintech, payments, accounting, or another regulated industry.\n\n - Understanding of accrual-based accounting principles and bookkeeping practices.\n\n - Experience building or operating ledger, reconciliation, treasury, wallet, settlement, or financial reporting systems.\n\n - Experience working with globally distributed teams and products operating across multiple markets.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Financial Platform team is the core engine powering Airwallex's global expansion. We own the fundamental financial stack, including the Client Wallet, Transaction Processing Engine, and Internal Ledger. Together, these mission-critical systems manage real-time balances, account for every transaction, and execute global settlements at massive scale. Our mandate is to safeguard financial integrity and ensure absolute precision across all settlements while scaling our infrastructure to fuel hyper-growth. If you want to build high-visibility architecture where your code directly secures and drives our global platform, this is where you belong.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ec98d60f-c7cd-4344-a77b-568cdfcd4706","title":"Sales Development Representative, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"CA - Toronto","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T14:32:29.074+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ec98d60f-c7cd-4344-a77b-568cdfcd4706","applyUrl":"https://jobs.ashbyhq.com/airwallex/ec98d60f-c7cd-4344-a77b-568cdfcd4706/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
We're not just looking for someone who can hit their targets. You'll help create new opportunities for Airwallex by connecting with small and mid-market businesses, understanding their financial challenges and showing how our platform can support their growth.
Identify and qualify prospective SME customers through phone, email, social media and other outbound channels.
Build relationships with potential customers and connect their needs to Airwallex's global payments, accounts and spend solutions.
Develop clear, compelling value propositions and lead thoughtful conversations that help prospects understand how Airwallex can support their growth.
Qualify opportunities and schedule high-quality meetings for Account Executives, creating a strong foundation for the sales process.
Learn quickly, improve continuously and build the skills needed to grow into an Account Executive role.
This role is based in Toronto, Canada, with three days a week in our downtown office.
What we're looking for
Essentials
A bachelor's degree or equivalent work experience.
At least one year of experience in outbound B2B sales.
Strong written and verbal communication skills.
An organised, analytical approach to managing prospects, activity and follow-up.
The curiosity and resilience to learn quickly, handle setbacks and keep improving.
A practical, resourceful approach to solving problems and achieving results.
Preferred
Experience working in a fast-growing environment, particularly in a 0-to-1 setting such as launching or growing a new product or region.
Experience leading solution-oriented partnership conversations rather than relying on a purely transactional sales approach.
Experience using Google Workspace and sales technology such as Salesforce, Outreach, ZoomInfo or LinkedIn Sales Navigator.
Experience in fintech, payments or another technology-led B2B environment.
You'll thrive here if
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You take feedback well and actively seek it. You see it as a tool, not a criticism.
You say what you mean. You're direct, but you lead with respect.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nWe're not just looking for someone who can hit their targets. You'll help create new opportunities for Airwallex by connecting with small and mid-market businesses, understanding their financial challenges and showing how our platform can support their growth.\n\n - Identify and qualify prospective SME customers through phone, email, social media and other outbound channels.\n\n - Build relationships with potential customers and connect their needs to Airwallex's global payments, accounts and spend solutions.\n\n - Develop clear, compelling value propositions and lead thoughtful conversations that help prospects understand how Airwallex can support their growth.\n\n - Qualify opportunities and schedule high-quality meetings for Account Executives, creating a strong foundation for the sales process.\n\n - Learn quickly, improve continuously and build the skills needed to grow into an Account Executive role.\n \n \n\nThis role is based in Toronto, Canada, with three days a week in our downtown office.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - A bachelor's degree or equivalent work experience.\n\n - At least one year of experience in outbound B2B sales.\n\n - Strong written and verbal communication skills.\n\n - An organised, analytical approach to managing prospects, activity and follow-up.\n\n - The curiosity and resilience to learn quickly, handle setbacks and keep improving.\n\n - A practical, resourceful approach to solving problems and achieving results.\n \n \n\nPreferred\n\n - Experience working in a fast-growing environment, particularly in a 0-to-1 setting such as launching or growing a new product or region.\n\n - Experience leading solution-oriented partnership conversations rather than relying on a purely transactional sales approach.\n\n - Experience using Google Workspace and sales technology such as Salesforce, Outreach, ZoomInfo or LinkedIn Sales Navigator.\n\n - Experience in fintech, payments or another technology-led B2B environment.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You take feedback well and actively seek it. You see it as a tool, not a criticism.\n\n - You say what you mean. You're direct, but you lead with respect.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$120K – CA$130K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$120K - CA$130K","compensationTiers":[{"id":"a69cb125-3d0b-4801-8c93-0f8f62b46479","tierSummary":"OTE CA$120K – CA$130K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"da7a4852-f7a4-458c-adca-603e0cf43287","summary":"OTE CA$120K – CA$130K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":120000,"maxValue":130000},{"id":"70b9b2aa-21fd-4d30-b564-f9c4af950bc9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9496eabf-926f-48d4-a552-790724b0e113","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":120000,"maxValue":130000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"a06a8ae0-1328-424a-ae5f-e0bfaa5dbf1a","title":"Senior Mobile Engineer (iOS), Global Payments","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-24T05:11:13.177+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a06a8ae0-1328-424a-ae5f-e0bfaa5dbf1a","applyUrl":"https://jobs.ashbyhq.com/airwallex/a06a8ae0-1328-424a-ae5f-e0bfaa5dbf1a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build Airwallex’s mobile payment solutions for customers acquiring payments from shoppers across the globe. You’ll lead the development of the Airi Consumer Wallet, Airwallex’s first consumer-facing wallet application and a networked checkout solution that builds a persistent shopper profile across its global merchant network.
Build secure, reliable, maintainable and developer-friendly iOS applications and libraries using native technologies.
Partner with engineering, product and internal business teams to define requirements, develop technical specifications and deliver products end to end.
Improve payment security and customer trust across real-time transaction scenarios, sensitive customer data and global regulatory requirements.
Refactor code and designs with architects to improve maintainability, extensibility and reusability.
Contribute to the broader engineering community as Airwallex grows and the roadmap evolves.
You’ll work from our Singapore office five days a week.
A BS or MS degree in Computer Science or an equivalent discipline.
5+ years of professional experience developing native iOS applications with Swift or SwiftUI.
Expert knowledge of iOS frameworks and the broader iOS ecosystem.
A strong understanding of design patterns for mobile development.
Experience working with RESTful APIs.
A track record of writing robust, maintainable code with high test coverage.
Experience maintaining automation pipelines for CI/CD.
The ability to work independently and collaboratively.
Fluency in English.
Experience developing for Android or familiarity with the Android platform.
Exposure to cross-platform frameworks such as React Native.
Experience working with Objective-C.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
Engineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.
#Singapore
#Singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build Airwallex’s mobile payment solutions for customers acquiring payments from shoppers across the globe. You’ll lead the development of the Airi Consumer Wallet, Airwallex’s first consumer-facing wallet application and a networked checkout solution that builds a persistent shopper profile across its global merchant network.\n\n - Build secure, reliable, maintainable and developer-friendly iOS applications and libraries using native technologies.\n\n - Partner with engineering, product and internal business teams to define requirements, develop technical specifications and deliver products end to end.\n\n - Improve payment security and customer trust across real-time transaction scenarios, sensitive customer data and global regulatory requirements.\n\n - Refactor code and designs with architects to improve maintainability, extensibility and reusability.\n\n - Contribute to the broader engineering community as Airwallex grows and the roadmap evolves.\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A BS or MS degree in Computer Science or an equivalent discipline.\n\n - 5+ years of professional experience developing native iOS applications with Swift or SwiftUI.\n\n - Expert knowledge of iOS frameworks and the broader iOS ecosystem.\n\n - A strong understanding of design patterns for mobile development.\n\n - Experience working with RESTful APIs.\n\n - A track record of writing robust, maintainable code with high test coverage.\n\n - Experience maintaining automation pipelines for CI/CD.\n\n - The ability to work independently and collaboratively.\n\n - Fluency in English.\n\n\nPREFERRED\n\n - Experience developing for Android or familiarity with the Android platform.\n\n - Exposure to cross-platform frameworks such as React Native.\n\n - Experience working with Objective-C.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEngineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.\n\n\n\n#Singapore\n\n \n\n#Singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f5c945c9-dc25-4b35-a6bd-ae2fef539727","title":"Senior AI Engineer","department":"Engineering","team":"AI","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-05-21T01:38:16.932+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f5c945c9-dc25-4b35-a6bd-ae2fef539727","applyUrl":"https://jobs.ashbyhq.com/airwallex/f5c945c9-dc25-4b35-a6bd-ae2fef539727/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Kai is Airwallex’s AI assistant, helping customers complete complex financial work with greater speed and control. As a senior engineer on the AI team, you'll build AI-driven products and systems that support internal teams, serve external customers and help Airwallex scale its expanding AI portfolio.
Build AI solutions that enable growth and improve internal efficiency across Airwallex.
Design robust APIs and system architecture for new AI applications.
Own the end-to-end development of AI-driven solutions for internal teams and external customers.
Shape the architecture and APIs that underpin advanced AI systems.
Partner with cross-functional teams to bring customer-focused AI solutions to life.
Raise engineering standards through high-quality, maintainable code, strong system design and effective mentoring.
You'll work from our Singapore office five days a week.
3+ years of backend software development experience, with a focus on AI.
Experience building internal or customer-facing products with LLMs.
Proficiency in Python.
Expertise in building efficient, large-scale software systems.
Experience designing and developing large-scale, distributed, high-concurrency, high-load and highly available systems.
A track record of writing high-quality, maintainable code.
Excellent communication and mentoring abilities.
A relevant degree in Computer Science, Mathematics or a related field.
Familiarity with MLOps practices and deployment pipelines for AI-driven products.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You simplify complexity rather than hiding behind it.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office five days a week.
AI at Airwallex is building the path from financial software to autonomous finance. At the center of this vision is Kai, Airwallex’s AI assistant and the intelligent interface to our global financial platform. Kai connects AI with capabilities across payments, accounts, transfers, cards, expenses, and other financial workflows—enabling customers to describe what they want to achieve while the system handles more of the complexity underneath.
You’ll build intelligent financial products and autonomous agents that understand business context, plan and reason across multi-step workflows, execute actions within clearly defined controls, and learn from outcomes. The work spans agent architecture, orchestration, context and knowledge systems, ontology, evaluation, governance, monitoring, and reliability.
The challenge is uniquely demanding: AI systems are probabilistic, while moving money requires precision, permissions, auditability, deterministic controls, and regulatory compliance. You’ll help define where AI should reason and where financial infrastructure must remain deterministic—turning frontier models into safe, controllable systems that businesses can trust.
Join exceptional engineers advancing Kai from assistance to action and, ultimately, toward autonomous finance—where customers define the outcome they want and intelligent systems securely execute more of the work required to achieve it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nKai is Airwallex’s AI assistant, helping customers complete complex financial work with greater speed and control. As a senior engineer on the AI team, you'll build AI-driven products and systems that support internal teams, serve external customers and help Airwallex scale its expanding AI portfolio.\n\n\n\n - Build AI solutions that enable growth and improve internal efficiency across Airwallex.\n\n - Design robust APIs and system architecture for new AI applications.\n\n - Own the end-to-end development of AI-driven solutions for internal teams and external customers.\n\n - Shape the architecture and APIs that underpin advanced AI systems.\n\n - Partner with cross-functional teams to bring customer-focused AI solutions to life.\n\n - Raise engineering standards through high-quality, maintainable code, strong system design and effective mentoring.\n\n\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3+ years of backend software development experience, with a focus on AI.\n\n - Experience building internal or customer-facing products with LLMs.\n\n - Proficiency in Python.\n\n - Expertise in building efficient, large-scale software systems.\n\n - Experience designing and developing large-scale, distributed, high-concurrency, high-load and highly available systems.\n\n - A track record of writing high-quality, maintainable code.\n\n - Excellent communication and mentoring abilities.\n\n - A relevant degree in Computer Science, Mathematics or a related field.\n\n\nPREFERRED\n\n - Familiarity with MLOps practices and deployment pipelines for AI-driven products.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You simplify complexity rather than hiding behind it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nAI at Airwallex is building the path from financial software to autonomous finance. At the center of this vision is Kai, Airwallex’s AI assistant and the intelligent interface to our global financial platform. Kai connects AI with capabilities across payments, accounts, transfers, cards, expenses, and other financial workflows—enabling customers to describe what they want to achieve while the system handles more of the complexity underneath.\n\nYou’ll build intelligent financial products and autonomous agents that understand business context, plan and reason across multi-step workflows, execute actions within clearly defined controls, and learn from outcomes. The work spans agent architecture, orchestration, context and knowledge systems, ontology, evaluation, governance, monitoring, and reliability.\n\nThe challenge is uniquely demanding: AI systems are probabilistic, while moving money requires precision, permissions, auditability, deterministic controls, and regulatory compliance. You’ll help define where AI should reason and where financial infrastructure must remain deterministic—turning frontier models into safe, controllable systems that businesses can trust.\n\nJoin exceptional engineers advancing Kai from assistance to action and, ultimately, toward autonomous finance—where customers define the outcome they want and intelligent systems securely execute more of the work required to achieve it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6c55b41b-824b-46cd-8590-b9e83eaa5de6","title":"Senior Product Manager, AI Risk & Onboarding","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-07T05:52:21.781+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6c55b41b-824b-46cd-8590-b9e83eaa5de6","applyUrl":"https://jobs.ashbyhq.com/airwallex/6c55b41b-824b-46cd-8590-b9e83eaa5de6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers’ needs to design and build unified, intuitive and scalable products.
As a team, we thrive in a collaborative and fast-paced environment. We constantly iterate, challenge conventional thinking and push boundaries to deliver exceptional product experiences for businesses around the world.
As the Senior Product Manager, AI Risk & Merchant Onboarding, you will shape the first and most important interactions that businesses have with Airwallex. You will own the strategy for creating a fast, intelligent and trusted onboarding experience—one that helps legitimate merchants get started quickly while identifying and responding to fraud and other risks proactively.
You’ll help build an AI-native risk system that can understand a merchant’s business, open new sources of insight and make smarter decisions in real time. Your work will sit at the intersection of onboarding, fraud prevention, payments, artificial intelligence and merchant experience.
You will also help optimise payment-method recommendations by balancing risk, cost, payment conversion and the overall experience for merchants and their customers.
Own the product strategy and roadmap for merchant onboarding, risk decisioning and related merchant experiences.
Map and optimise the end-to-end journey from discovery and sign-up through verification, activation and product adoption.
Build AI-powered capabilities that can interpret merchant business context, surface relevant signals and detect emerging risk patterns earlier.
Partner with Engineering, Data Science and Risk teams to develop AI agents that identify compromised accounts, illegal or prohibited selling activity and other suspicious behaviour.
Turn AI-generated insights into real-time actions through fraud and risk models, including intelligent step-ups, reviews, restrictions or approvals where appropriate.
Design risk experiences that proactively protect Airwallex and its customers while minimising unnecessary friction for legitimate merchants.
Develop intelligent payment-method recommendations that balance fraud risk, processing cost, payment conversion rate and merchant experience.
Use data, analytics and customer research to identify onboarding and payment pain points, define success metrics and prioritise opportunities.
Design and run experiments, including A/B tests, to improve onboarding UX, verification outcomes, activation and conversion.
Establish clear feedback loops between product performance, model outcomes, operational review and merchant experience.
Communicate product strategy, trade-offs and results clearly to technical and non-technical stakeholders, including senior leadership.
More legitimate merchants complete onboarding quickly and confidently.
Risk signals are identified earlier, with faster and more accurate real-time responses.
Fraud and abuse are reduced without introducing unnecessary friction or avoidable false positives.
Payment-method recommendations improve the balance between risk, cost, conversion and merchant experience.
Product decisions are increasingly informed by high-quality data, experimentation and AI-powered insight.
We’re looking for a product leader who is excited by the opportunity to use AI to solve complex problems in risk and payments. You combine strong product judgement with analytical depth, customer empathy and the ability to lead cross-functional teams through ambiguity.
5+ years of product management experience, with a track record of taking products from ideation through delivery and continuous optimisation.
Experience owning product strategy, roadmap planning, product discovery and execution for customer-facing or platform products.
Strong understanding of experimentation, analytics, user journeys and outcome-based product development.
Experience working closely with Engineering, Data Science, Design, Risk, Compliance or Operations teams.
Demonstrated ability to translate complex technical, data or risk concepts into simple product experiences and clear decisions.
Exceptional communication and stakeholder-management skills, with the ability to influence technical and non-technical audiences.
Bachelor’s degree or equivalent professional experience.
Experience in onboarding, fraud prevention, KYC/KYB, transaction monitoring, account security, payments or financial crime risk.
Experience building or scaling AI/ML-powered products, decisioning systems, recommendation engines or agentic workflows.
Understanding of how to use AI to discover merchant context, detect behavioural anomalies and support real-time risk decisions.
Experience balancing risk, operational cost, payment conversion and customer experience in a financial product.
Familiarity with payment-method optimisation, routing, authorisation or payment performance metrics.
Experience in a high-growth technology company or global product environment.
Technical fluency or experience partnering with software engineers, machine-learning engineers or data scientists.
Experience working with products serving merchants across multiple markets and regulatory environments.
This is an opportunity to define how AI can make financial products safer, faster and more intuitive. You’ll work on high-impact problems where better product decisions can directly improve merchant growth while protecting the Airwallex ecosystem from fraud and abuse.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers’ needs to design and build unified, intuitive and scalable products.\n\n\n\nAs a team, we thrive in a collaborative and fast-paced environment. We constantly iterate, challenge conventional thinking and push boundaries to deliver exceptional product experiences for businesses around the world.\n\n\n\nABOUT THE ROLE\n\nAs the Senior Product Manager, AI Risk & Merchant Onboarding, you will shape the first and most important interactions that businesses have with Airwallex. You will own the strategy for creating a fast, intelligent and trusted onboarding experience—one that helps legitimate merchants get started quickly while identifying and responding to fraud and other risks proactively.\n\n\n\nYou’ll help build an AI-native risk system that can understand a merchant’s business, open new sources of insight and make smarter decisions in real time. Your work will sit at the intersection of onboarding, fraud prevention, payments, artificial intelligence and merchant experience.\n\n\n\nYou will also help optimise payment-method recommendations by balancing risk, cost, payment conversion and the overall experience for merchants and their customers.\n\n\n\nWHAT YOU’LL DO\n\n - Own the product strategy and roadmap for merchant onboarding, risk decisioning and related merchant experiences.\n\n - Map and optimise the end-to-end journey from discovery and sign-up through verification, activation and product adoption.\n\n - Build AI-powered capabilities that can interpret merchant business context, surface relevant signals and detect emerging risk patterns earlier.\n\n - Partner with Engineering, Data Science and Risk teams to develop AI agents that identify compromised accounts, illegal or prohibited selling activity and other suspicious behaviour.\n\n - Turn AI-generated insights into real-time actions through fraud and risk models, including intelligent step-ups, reviews, restrictions or approvals where appropriate.\n\n - Design risk experiences that proactively protect Airwallex and its customers while minimising unnecessary friction for legitimate merchants.\n\n - Develop intelligent payment-method recommendations that balance fraud risk, processing cost, payment conversion rate and merchant experience.\n\n - Use data, analytics and customer research to identify onboarding and payment pain points, define success metrics and prioritise opportunities.\n\n - Design and run experiments, including A/B tests, to improve onboarding UX, verification outcomes, activation and conversion.\n\n - Establish clear feedback loops between product performance, model outcomes, operational review and merchant experience.\n\n - Communicate product strategy, trade-offs and results clearly to technical and non-technical stakeholders, including senior leadership.\n \n\n\nWHAT SUCCESS LOOKS LIKE\n\n - More legitimate merchants complete onboarding quickly and confidently.\n\n - Risk signals are identified earlier, with faster and more accurate real-time responses.\n\n - Fraud and abuse are reduced without introducing unnecessary friction or avoidable false positives.\n\n - Payment-method recommendations improve the balance between risk, cost, conversion and merchant experience.\n\n - Product decisions are increasingly informed by high-quality data, experimentation and AI-powered insight.\n \n\n\nWHO YOU ARE\n\nWe’re looking for a product leader who is excited by the opportunity to use AI to solve complex problems in risk and payments. You combine strong product judgement with analytical depth, customer empathy and the ability to lead cross-functional teams through ambiguity.\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 5+ years of product management experience, with a track record of taking products from ideation through delivery and continuous optimisation.\n\n - Experience owning product strategy, roadmap planning, product discovery and execution for customer-facing or platform products.\n\n - Strong understanding of experimentation, analytics, user journeys and outcome-based product development.\n\n - Experience working closely with Engineering, Data Science, Design, Risk, Compliance or Operations teams.\n\n - Demonstrated ability to translate complex technical, data or risk concepts into simple product experiences and clear decisions.\n\n - Exceptional communication and stakeholder-management skills, with the ability to influence technical and non-technical audiences.\n\n - Bachelor’s degree or equivalent professional experience.\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in onboarding, fraud prevention, KYC/KYB, transaction monitoring, account security, payments or financial crime risk.\n\n - Experience building or scaling AI/ML-powered products, decisioning systems, recommendation engines or agentic workflows.\n\n - Understanding of how to use AI to discover merchant context, detect behavioural anomalies and support real-time risk decisions.\n\n - Experience balancing risk, operational cost, payment conversion and customer experience in a financial product.\n\n - Familiarity with payment-method optimisation, routing, authorisation or payment performance metrics.\n\n - Experience in a high-growth technology company or global product environment.\n\n - Technical fluency or experience partnering with software engineers, machine-learning engineers or data scientists.\n\n - Experience working with products serving merchants across multiple markets and regulatory environments.\n \n\n\nWHY JOIN US?\n\nThis is an opportunity to define how AI can make financial products safer, faster and more intuitive. You’ll work on high-impact problems where better product decisions can directly improve merchant growth while protecting the Airwallex ecosystem from fraud and abuse.\n\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2a471f31-9cc8-4ab5-9f6c-921fc1f137d6","title":"Staff/Senior Product Manager (0-1 Billing)","department":"Product","team":"Billing","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-28T14:01:55.903+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2a471f31-9cc8-4ab5-9f6c-921fc1f137d6","applyUrl":"https://jobs.ashbyhq.com/airwallex/2a471f31-9cc8-4ab5-9f6c-921fc1f137d6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing.
Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements.
Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences).
Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance.
Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies.
Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data.
Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing.
Minimum Qualifications
5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services.
Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets.
Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments).
Strong ability to balance long-term product vision with short-term growth and execution needs.
Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions.
Flexibility to work across multiple time zones.
Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences.
Preferred Qualifications
Experience in building end-user experiences in invoicing, subscription billing, or merchant payment solutions, ideally with AI-powered automation.
Background in hyper-growth startup environments, fintech, or software engineering.
Experience collaborating with AI/ML engineers on billing and payments use cases such as fraud detection, automated reconciliation, invoice categorization, and revenue recognition.
Bachelor’s degree in Computer Science, Engineering, Data Science, Finance, or a related field is strongly preferred.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nRESPONSIBILITIES\n\n - Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing.\n\n - Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements.\n\n - Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences).\n\n - Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance.\n\n - Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies.\n\n - Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data.\n\n - Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing.\n\n\n\nMinimum Qualifications\n\n - 5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services.\n\n - Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets.\n\n - Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments).\n\n - Strong ability to balance long-term product vision with short-term growth and execution needs.\n\n - Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions.\n\n - Flexibility to work across multiple time zones.\n\n - Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences.\n\n\n\nPreferred Qualifications\n\n - Experience in building end-user experiences in invoicing, subscription billing, or merchant payment solutions, ideally with AI-powered automation.\n\n - Background in hyper-growth startup environments, fintech, or software engineering.\n\n - Experience collaborating with AI/ML engineers on billing and payments use cases such as fraud detection, automated reconciliation, invoice categorization, and revenue recognition.\n\n - Bachelor’s degree in Computer Science, Engineering, Data Science, Finance, or a related field is strongly preferred.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5aed702c-10e5-4dac-bf8d-d9ee3f8b351e","title":"Sales Development Representative, EMEA","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-13T14:46:32.357+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5aed702c-10e5-4dac-bf8d-d9ee3f8b351e","applyUrl":"https://jobs.ashbyhq.com/airwallex/5aed702c-10e5-4dac-bf8d-d9ee3f8b351e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build Airwallex’s future growth engine across the UK and Ireland by generating qualified meetings and opportunities for the SME & Growth Account Executive team through a mix of prospecting and lead engagement. You’ll make frequent cold calls, identify customer pain points, and create strong, structured sales conversations.
Drive qualified meetings and opportunities by understanding prospect needs and identifying where Airwallex can create value.
Build sales conversations across calls, email, chat, and social media.
Partner with one Account Executive to develop pipeline, with a particular focus on Payments while also supporting Expense and other Airwallex products.
Use Salesforce, Lusha, Gong, and other sales tools to research prospects, manage activity, and strengthen pipeline quality.
Deliver against key performance measures, including meetings booked and opportunities created per quarter.
Build your career through progression from SDR to Senior SDR, Velocity Account Executive, Mid-Market Account Executive, and Enterprise Account Executive, with progression tied to performance rather than tenure.
You’ll work from our London office three days a week.
A strong prospecting mindset and enthusiasm for making frequent cold calls.
The ability to identify customer pain points through thoughtful questioning and turn those insights into relevant sales conversations.
Strong verbal and written communication skills, with the ability to communicate clearly and in a structured way.
A driven, self-starting approach and the ability to operate in a hyper-growth environment.
Comfort managing your activity and performance against pipeline metrics, including meetings booked and opportunities created per quarter.
Experience in an SDR role.
Experience in B2B technology sales.
Interest in financial services.
Experience selling payments, expenses, or other financial products.
Experience using Salesforce, Lusha, Gong, or similar sales tools.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You treat setbacks as information. You get back up quickly.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build Airwallex’s future growth engine across the UK and Ireland by generating qualified meetings and opportunities for the SME & Growth Account Executive team through a mix of prospecting and lead engagement. You’ll make frequent cold calls, identify customer pain points, and create strong, structured sales conversations.\n\n\n\n - Drive qualified meetings and opportunities by understanding prospect needs and identifying where Airwallex can create value.\n\n - Build sales conversations across calls, email, chat, and social media.\n\n - Partner with one Account Executive to develop pipeline, with a particular focus on Payments while also supporting Expense and other Airwallex products.\n\n - Use Salesforce, Lusha, Gong, and other sales tools to research prospects, manage activity, and strengthen pipeline quality.\n\n - Deliver against key performance measures, including meetings booked and opportunities created per quarter.\n\n - Build your career through progression from SDR to Senior SDR, Velocity Account Executive, Mid-Market Account Executive, and Enterprise Account Executive, with progression tied to performance rather than tenure.\n\n\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - A strong prospecting mindset and enthusiasm for making frequent cold calls.\n\n - The ability to identify customer pain points through thoughtful questioning and turn those insights into relevant sales conversations.\n\n - Strong verbal and written communication skills, with the ability to communicate clearly and in a structured way.\n\n - A driven, self-starting approach and the ability to operate in a hyper-growth environment.\n\n - Comfort managing your activity and performance against pipeline metrics, including meetings booked and opportunities created per quarter.\n\n\nPREFERRED\n\n - Experience in an SDR role.\n\n - Experience in B2B technology sales.\n\n - Interest in financial services.\n\n - Experience selling payments, expenses, or other financial products.\n\n - Experience using Salesforce, Lusha, Gong, or similar sales tools.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You treat setbacks as information. You get back up quickly.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\n\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is the place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7ceae593-2d91-4eaf-bdf0-9d9a833d0675","title":"Senior Account Executive, AU, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-08-19T04:13:27.148+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7ceae593-2d91-4eaf-bdf0-9d9a833d0675","applyUrl":"https://jobs.ashbyhq.com/airwallex/7ceae593-2d91-4eaf-bdf0-9d9a833d0675/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
SME & Growth is expanding its Australian sales team with a senior individual contributor who can create pipeline, win new business and help customers understand the value of Airwallex’s broader financial platform. You’ll combine strong commercial judgement with a consultative approach to help businesses solve complex financial challenges across products such as Acquiring, Cards, FX and Payment APIs.
Own outbound pipeline creation across a defined territory, using prospecting, account prioritisation, industry expertise and relevant networks to develop new business opportunities.
Drive the full sales cycle from prospecting and qualification through discovery, solution design, negotiation, close and handover to post-sales teams.
Build multi-product solutions that connect customer needs to relevant Airwallex capabilities, rather than positioning a single product in isolation.
Lead structured discovery with founders, finance leaders, operators and senior commercial stakeholders, then translate their business priorities into clear, compelling value propositions.
Navigate complex commercial negotiations by partnering with Sales leadership, Product, Solutions Engineering, Legal, Finance, Operations, Risk and Compliance.
Maintain disciplined pipeline management, accurate forecasting and strong CRM hygiene while sharing customer insights, competitive intelligence and deal blockers with the wider business.
Contribute to sales best practices, onboarding, peer development and team capability uplift as a senior member of the sales team.
You’ll work from our Sydney or Melbourne office three days a week.
Essentials
Five or more years of experience in an Account Executive, business development or product sales role, ideally selling fintech, payments, SaaS or another complex B2B product.
A consistent track record of achieving or exceeding revenue, gross profit or other relevant sales targets.
Demonstrated experience creating outbound pipeline and owning new-business opportunities through negotiation and close.
Strong consultative discovery and solution-selling skills, with the ability to understand customer priorities and connect them to multi-product solutions.
Experience managing complex sales cycles involving multiple stakeholders across commercial, technical, legal, finance or operational teams.
Strong executive communication, presentation, negotiation and stakeholder management skills.
The technical aptitude to understand payment flows, APIs, integrations, data flows or other complex product requirements.
Preferred
Experience selling to founders, CFOs, finance, revenue operations, product, engineering or payments teams.
Experience in fintech, payments, eCommerce, SaaS, marketplaces, travel, retail or another payment-critical sector.
Familiarity with products or concepts including Acquiring, Cards, FX, Payment APIs, Global Accounts, alternative payment methods or multi-currency solutions.
Experience using Salesforce or an equivalent CRM to manage pipeline and forecasting.
Experience mentoring SDRs or peers, supporting onboarding or contributing to sales enablement and best practices.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You simplify complexity rather than hiding behind it.
You can advocate hard for a position, then fully support the team's direction once a call is made.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nSENIOR ACCOUNT EXECUTIVE, SME & GROWTH\n\n\nHOW YOU'LL MAKE IMPACT\n\nSME & Growth is expanding its Australian sales team with a senior individual contributor who can create pipeline, win new business and help customers understand the value of Airwallex’s broader financial platform. You’ll combine strong commercial judgement with a consultative approach to help businesses solve complex financial challenges across products such as Acquiring, Cards, FX and Payment APIs.\n\n - Own outbound pipeline creation across a defined territory, using prospecting, account prioritisation, industry expertise and relevant networks to develop new business opportunities.\n\n - Drive the full sales cycle from prospecting and qualification through discovery, solution design, negotiation, close and handover to post-sales teams.\n\n - Build multi-product solutions that connect customer needs to relevant Airwallex capabilities, rather than positioning a single product in isolation.\n\n - Lead structured discovery with founders, finance leaders, operators and senior commercial stakeholders, then translate their business priorities into clear, compelling value propositions.\n\n - Navigate complex commercial negotiations by partnering with Sales leadership, Product, Solutions Engineering, Legal, Finance, Operations, Risk and Compliance.\n\n - Maintain disciplined pipeline management, accurate forecasting and strong CRM hygiene while sharing customer insights, competitive intelligence and deal blockers with the wider business.\n\n - Contribute to sales best practices, onboarding, peer development and team capability uplift as a senior member of the sales team.\n\nYou’ll work from our Sydney or Melbourne office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Five or more years of experience in an Account Executive, business development or product sales role, ideally selling fintech, payments, SaaS or another complex B2B product.\n\n - A consistent track record of achieving or exceeding revenue, gross profit or other relevant sales targets.\n\n - Demonstrated experience creating outbound pipeline and owning new-business opportunities through negotiation and close.\n\n - Strong consultative discovery and solution-selling skills, with the ability to understand customer priorities and connect them to multi-product solutions.\n\n - Experience managing complex sales cycles involving multiple stakeholders across commercial, technical, legal, finance or operational teams.\n\n - Strong executive communication, presentation, negotiation and stakeholder management skills.\n\n - The technical aptitude to understand payment flows, APIs, integrations, data flows or other complex product requirements.\n\nPreferred\n\n - Experience selling to founders, CFOs, finance, revenue operations, product, engineering or payments teams.\n\n - Experience in fintech, payments, eCommerce, SaaS, marketplaces, travel, retail or another payment-critical sector.\n\n - Familiarity with products or concepts including Acquiring, Cards, FX, Payment APIs, Global Accounts, alternative payment methods or multi-currency solutions.\n\n - Experience using Salesforce or an equivalent CRM to manage pipeline and forecasting.\n\n - Experience mentoring SDRs or peers, supporting onboarding or contributing to sales enablement and best practices.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You simplify complexity rather than hiding behind it.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0e651e5d-bb16-4c54-b521-543876d23e28","title":"Account Executive, Mid-Market (Spend)","department":"SME & Growth Business","team":"Sales, Mid Market","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T10:52:01.210+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0e651e5d-bb16-4c54-b521-543876d23e28","applyUrl":"https://jobs.ashbyhq.com/airwallex/0e651e5d-bb16-4c54-b521-543876d23e28/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Account Executive on our Mid Market team, you’ll help ambitious businesses solve complex financial challenges across borders by bringing Airwallex’s global financial platform to more customers.
Own the full sales cycle, from prospecting and territory planning through negotiation and close.
Build relationships with senior stakeholders and understand their business needs.
Partner across teams to shape solutions spanning spend management and related products.
Manage your pipeline carefully and deliver accurate forecasting through disciplined CRM usage.
You'll work from our London office three days a week.
2+ years of experience in outbound business development and 1+ year in a closing sales role.
Experience selling a spend management tool or similar financial technology product.
A track record of strong sales performance and meeting targets.
Experience owning a full sales cycle, from prospecting through close.
The ability to understand complex customer requirements and craft solutions across multiple products.
Experience developing and executing territory plans.
Strong presentation and communication skills, particularly in meetings with multiple stakeholders and CXO-level audiences.
Superior verbal and written communication skills in English.
Experience using CRM systems consistently for pipeline management and forecasting.
Willingness to represent Airwallex at client meetings and events, with some travel required.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable owning the roadmap yourself.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You’re direct, but you lead with respect.
You’re motivated by working alongside people whose ambition pushes you to raise your own bar.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Account Executive on our Mid Market team, you’ll help ambitious businesses solve complex financial challenges across borders by bringing Airwallex’s global financial platform to more customers.\n\n - Own the full sales cycle, from prospecting and territory planning through negotiation and close.\n\n - Build relationships with senior stakeholders and understand their business needs.\n\n - Partner across teams to shape solutions spanning spend management and related products.\n\n - Manage your pipeline carefully and deliver accurate forecasting through disciplined CRM usage.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 2+ years of experience in outbound business development and 1+ year in a closing sales role.\n\n - Experience selling a spend management tool or similar financial technology product.\n\n - A track record of strong sales performance and meeting targets.\n\n - Experience owning a full sales cycle, from prospecting through close.\n\n - The ability to understand complex customer requirements and craft solutions across multiple products.\n\n - Experience developing and executing territory plans.\n\n - Strong presentation and communication skills, particularly in meetings with multiple stakeholders and CXO-level audiences.\n\n - Superior verbal and written communication skills in English.\n\n - Experience using CRM systems consistently for pipeline management and forecasting.\n\n - Willingness to represent Airwallex at client meetings and events, with some travel required.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable owning the roadmap yourself.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You’re direct, but you lead with respect.\n\n - You’re motivated by working alongside people whose ambition pushes you to raise your own bar.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5f86d8ab-9b0c-4bd9-ab6e-efa0cda538ab","title":"Director, Strategic Partnerships","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-05-16T06:52:21.648+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5f86d8ab-9b0c-4bd9-ab6e-efa0cda538ab","applyUrl":"https://jobs.ashbyhq.com/airwallex/5f86d8ab-9b0c-4bd9-ab6e-efa0cda538ab/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Responsibilities:
Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision
Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships
Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management
Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives
Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment
Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry
You will serve as a region expert while keeping in mind our global footprint
Who you are:
You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical
You thrive under pressure – and work well with constant change and the ambiguity of a startup environment
You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex
You can effectively lead a diverse team - of individuals who are specialists in their respective domains to achieve desired outcomes with the strategic partners they each manager
You have a strong network - of partners, experts and executives you have worked with over the years in a primarily partnerships role
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nResponsibilities:\n\n - Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision\n\n - Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships\n\n - Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management\n\n - Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives\n\n - Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment\n\n - Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry\n\n - You will serve as a region expert while keeping in mind our global footprint\n \n \n \n\nWho you are:\n\n - You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical\n\n - You thrive under pressure – and work well with constant change and the ambiguity of a startup environment\n\n - You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex\n\n - You can effectively lead a diverse team - of individuals who are specialists in their respective domains to achieve desired outcomes with the strategic partners they each manager\n\n - You have a strong network - of partners, experts and executives you have worked with over the years in a primarily partnerships role\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f217b125-5639-4e88-befd-7b070cc1b701","title":"Engineering Lead / Manager, KYC","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-09-09T04:24:16.367+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f217b125-5639-4e88-befd-7b070cc1b701","applyUrl":"https://jobs.ashbyhq.com/airwallex/f217b125-5639-4e88-befd-7b070cc1b701/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead the engineering direction for KYC systems that make user onboarding safer, faster, and more efficient at scale.
Build and improve automation and workflow systems that streamline registration approval and reduce manual effort for internal operations teams.
Develop AI- and data-driven solutions to identify user risk and help prevent fraudulent or malicious activity.
Partner closely with Product, Operations, Compliance, and Engineering to deliver effective technical solutions.
Raise the bar on architecture, reliability, performance, and engineering quality while mentoring and supporting the growth of engineers on the team.
You'll work from our Singapore office five days a week.
A bachelor’s degree in Computer Science or a related field.
5+ years of software engineering experience.
Strong ability to understand complex business processes quickly and translate them into effective technical solutions.
Strong organisational and communication skills, with experience collaborating across teams and stakeholder groups.
Solid software engineering skills, with experience in backend or frontend development using Kotlin, Java, React, or TypeScript.
Hands-on experience building scalable, robust automation or workflow systems.
A self-driven and proactive approach to identifying problems and driving improvements.
Experience contributing to architectural discussions, code reviews, system reliability, performance, and scalability.
The ability to mentor or guide engineers and act as a technical role model as the team grows.
Experience leading or mentoring engineers, ideally as a team lead or project lead.
Experience applying AI or machine learning to real-world problems, particularly automation or risk detection.
Familiarity with automation and workflow tools in cloud environments, such as AWS, GCP, Kubernetes, or CI/CD pipelines.
Experience working in fintech, payments, or a fast-growing technology environment.
Familiarity with compliance, risk control, or user onboarding domains.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You simplify complexity rather than hiding behind it.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead the engineering direction for KYC systems that make user onboarding safer, faster, and more efficient at scale.\n\n - Build and improve automation and workflow systems that streamline registration approval and reduce manual effort for internal operations teams.\n\n - Develop AI- and data-driven solutions to identify user risk and help prevent fraudulent or malicious activity.\n\n - Partner closely with Product, Operations, Compliance, and Engineering to deliver effective technical solutions.\n\n - Raise the bar on architecture, reliability, performance, and engineering quality while mentoring and supporting the growth of engineers on the team.\n\n\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree in Computer Science or a related field.\n\n - 5+ years of software engineering experience.\n\n - Strong ability to understand complex business processes quickly and translate them into effective technical solutions.\n\n - Strong organisational and communication skills, with experience collaborating across teams and stakeholder groups.\n\n - Solid software engineering skills, with experience in backend or frontend development using Kotlin, Java, React, or TypeScript.\n\n - Hands-on experience building scalable, robust automation or workflow systems.\n\n - A self-driven and proactive approach to identifying problems and driving improvements.\n\n - Experience contributing to architectural discussions, code reviews, system reliability, performance, and scalability.\n\n - The ability to mentor or guide engineers and act as a technical role model as the team grows.\n\n\nPREFERRED\n\n - Experience leading or mentoring engineers, ideally as a team lead or project lead.\n\n - Experience applying AI or machine learning to real-world problems, particularly automation or risk detection.\n\n - Familiarity with automation and workflow tools in cloud environments, such as AWS, GCP, Kubernetes, or CI/CD pipelines.\n\n - Experience working in fintech, payments, or a fast-growing technology environment.\n\n - Familiarity with compliance, risk control, or user onboarding domains.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"af69bf70-cb05-49c1-8773-ff3950173d97","title":"Senior Manager, Strategic Partnerships","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-02-23T22:45:33.954+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/af69bf70-cb05-49c1-8773-ff3950173d97","applyUrl":"https://jobs.ashbyhq.com/airwallex/af69bf70-cb05-49c1-8773-ff3950173d97/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Strategic Partnerships team at Airwallex is a collaborative group of dealmakers and relationship builders, passionate about forging strategic alliances that accelerate Airwallex's growth. We leverage our deep industry knowledge and financial acumen to identify and nurture win-win partnerships with leading companies, fintech innovators, and financial institutions. Together, we share a vision of unlocking opportunities for global businesses, working closely with internal stakeholders to ensure seamless integrations and maximize value for both Airwallex and our partners.
The Senior Manager, Strategic Partnerships, Americas, will play a critical role in driving business growth by identifying, developing, and managing some of the most pivotal and complex partnerships globally for Airwallex. Highly cross-functional, this role will work across key teams, including legal, product, operations, sales, marketing, and more, quarterbacking impactful strategic commercial and product integrations to accelerate Airwallex’s growth. This individual will be responsible for forming and nurturing key relationships with partners that align with the company’s business objectives, creating synergies that result in significant user adoption and revenue growth.
This role is based in San Francisco or New York.
Translate Airwallex’s key objectives into a comprehensive partnerships and outbound strategy, identifying target partners and mutually synergistic use-cases and being able to communicate and convince effectively
Establish and maintain strong relationships with key stakeholders, externally with executives and decision makers, and internally with cross-functional teams
Lead product integration scoping and structure/negotiate partnership agreement and value exchanges that are mutually beneficial, ensuring appropriate risk mitigation and securing collaborative cross-functional buy-in
Craft a multitude of deal types and own partner relationships across verticals, structures, and deal stages (pre-deal, implementation and post-deal partner management)
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Bachelor’s degree
Minimum 5 years of experience in strategic partnerships, business development, product or related roles
Proven track record of being able to think strategically and manage complex dynamics and motivations
Ability to earn trust and work effectively in a cross-cultural, global environment across teams and time-zones
Strong executive presence, including excellent communication and presentation skills
Ability to craft product integrations, think through product or commercial nuances
Strategic thinker with the ability to translate strategy into actionable plans, and deal with significant ambiguity
Quantitative capacity to measure partnership ROI, understand performance metrics and optimization levers
Prior fintech and payments experience
Prior partnerships and deal making experience
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Strategic Partnerships team at Airwallex is a collaborative group of dealmakers and relationship builders, passionate about forging strategic alliances that accelerate Airwallex's growth. We leverage our deep industry knowledge and financial acumen to identify and nurture win-win partnerships with leading companies, fintech innovators, and financial institutions. Together, we share a vision of unlocking opportunities for global businesses, working closely with internal stakeholders to ensure seamless integrations and maximize value for both Airwallex and our partners.\n\n\n\n\nWHAT YOU’LL DO\n\nThe Senior Manager, Strategic Partnerships, Americas, will play a critical role in driving business growth by identifying, developing, and managing some of the most pivotal and complex partnerships globally for Airwallex. Highly cross-functional, this role will work across key teams, including legal, product, operations, sales, marketing, and more, quarterbacking impactful strategic commercial and product integrations to accelerate Airwallex’s growth. This individual will be responsible for forming and nurturing key relationships with partners that align with the company’s business objectives, creating synergies that result in significant user adoption and revenue growth. \n\nThis role is based in San Francisco or New York.\n\n\n\n\nRESPONSIBILITIES:\n\n - Translate Airwallex’s key objectives into a comprehensive partnerships and outbound strategy, identifying target partners and mutually synergistic use-cases and being able to communicate and convince effectively\n\n - Establish and maintain strong relationships with key stakeholders, externally with executives and decision makers, and internally with cross-functional teams\n\n - Lead product integration scoping and structure/negotiate partnership agreement and value exchanges that are mutually beneficial, ensuring appropriate risk mitigation and securing collaborative cross-functional buy-in\n\n - Craft a multitude of deal types and own partner relationships across verticals, structures, and deal stages (pre-deal, implementation and post-deal partner management)\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - Bachelor’s degree\n\n - Minimum 5 years of experience in strategic partnerships, business development, product or related roles\n\n - Proven track record of being able to think strategically and manage complex dynamics and motivations\n\n - Ability to earn trust and work effectively in a cross-cultural, global environment across teams and time-zones\n\n - Strong executive presence, including excellent communication and presentation skills\n\n - Ability to craft product integrations, think through product or commercial nuances\n\n - Strategic thinker with the ability to translate strategy into actionable plans, and deal with significant ambiguity\n\n - Quantitative capacity to measure partnership ROI, understand performance metrics and optimization levers\n \n \n\n\nPREFERRED QUALIFICATIONS:\n\n - Prior fintech and payments experience \n\n - Prior partnerships and deal making experience\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$170K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$170K - $250K","compensationTiers":[{"id":"0ff84f87-eb44-4e27-9748-59a6d6e9d620","tierSummary":"$170K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"9a0ee314-3402-4bff-bd55-c1dae7295400","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e6459144-d10f-4b7f-8958-10b3ecd7d010","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7d5ddeb0-e7aa-40bb-8ed9-8a6db9885e33","summary":"$170K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":250000}]}},{"id":"d1070f2b-354c-453e-b697-ba5e0e3973f8","title":"Manager, Revenue Strategy Operations, CN","department":"Strategy & Operations","team":"Revenue Operations","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-14T10:15:49.581+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d1070f2b-354c-453e-b697-ba5e0e3973f8","applyUrl":"https://jobs.ashbyhq.com/airwallex/d1070f2b-354c-453e-b697-ba5e0e3973f8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Key Responsibilities
1. Account Handover Management
- Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs).
- Conduct quality checks to ensure smooth execution of account transitions.
- Maintain and update account handover documentation and workflows.
2. Sales Incentives Management
- Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team.
- Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs).
- Monitor and report on the effectiveness of incentive programs.
3. Incentives Design and Documentation
- Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams.
- Collaborate with cross-functional teams to design and implement incentive programs that align with business goals.
4. Client-Facing Materials Preparation
- Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team.
Qualifications
- Bachelor’s degree or higher from a reputable university.
- 3+ years of experience in sales operations, revenue operations, or a related field.
- Experience in a large-scale technology or financial services company is highly preferred.
Skills
- Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
- Excellent communication and collaboration skills, with the ability to work effectively across teams.
- Detail-oriented with strong organizational and project management skills.
- Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n Key Responsibilities\n1. Account Handover Management\n- Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs).\n- Conduct quality checks to ensure smooth execution of account transitions.\n- Maintain and update account handover documentation and workflows.\n\n2. Sales Incentives Management\n\n- Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team.\n- Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs).\n- Monitor and report on the effectiveness of incentive programs.\n\n3. Incentives Design and Documentation\n- Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams.\n- Collaborate with cross-functional teams to design and implement incentive programs that align with business goals.\n\n4. Client-Facing Materials Preparation\n- Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team.\n\nQualifications\n- Bachelor’s degree or higher from a reputable university.\n- 3+ years of experience in sales operations, revenue operations, or a related field.\n- Experience in a large-scale technology or financial services company is highly preferred.\n\nSkills\n- Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).\n- Excellent communication and collaboration skills, with the ability to work effectively across teams.\n- Detail-oriented with strong organizational and project management skills.\n- Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"04c3ceaf-0c1a-4f66-bdbb-f8e3cd0c1f85","title":"Staff Product Designer","department":"Design","team":"Product Design","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"SG - Singapore","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-03-01T22:18:59.842+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/04c3ceaf-0c1a-4f66-bdbb-f8e3cd0c1f85","applyUrl":"https://jobs.ashbyhq.com/airwallex/04c3ceaf-0c1a-4f66-bdbb-f8e3cd0c1f85/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our Product Designers support and shape the evolution of Airwallex products. Working cross-functionally you will ensure consistency with, and contribute to, our brand and product architecture. We have big plans.
What You'll Do:
Partner with Product Managers, Engineers, Product Strategists, and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.
Indirectly lead the work of a team of talented designers, product managers and engineers as the defacto creative director of innovative projects.
Build strong relationships with leaders inside and outside of core product teams; show strong communication and executive stakeholder management skills.
Have a keen understanding of research methods, technological, business and user opportunities and constraints.
What You'll Bring:
8+ years of experience in product design.
Excellent UX, visual and interaction skills and craft —a master in your field.
The ability to define direction and process, and lead others through it.
Can effortlessly motivate and drive small to medium teams to transform a product.
Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.
Systems-thinker with the ability to think beyond the pixels and design for offline experiences.
Experience with making complex information, tools, and services easily digestible for your audience.
Strong storytelling, presentation, communication and stakeholder management skills.
0 to 1 experience or experience redesigning major elements of product, experience, or service design.
At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nOur Product Designers support and shape the evolution of Airwallex products. Working cross-functionally you will ensure consistency with, and contribute to, our brand and product architecture. We have big plans. \n\n\n\nWhat You'll Do:\n\n - Partner with Product Managers, Engineers, Product Strategists, and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.\n\n - Indirectly lead the work of a team of talented designers, product managers and engineers as the defacto creative director of innovative projects.\n\n - Build strong relationships with leaders inside and outside of core product teams; show strong communication and executive stakeholder management skills.\n\n - Have a keen understanding of research methods, technological, business and user opportunities and constraints.\n \n \n\nWhat You'll Bring:\n\n - 8+ years of experience in product design. \n\n - Excellent UX, visual and interaction skills and craft —a master in your field.\n\n - The ability to define direction and process, and lead others through it.\n\n - Can effortlessly motivate and drive small to medium teams to transform a product.\n\n - Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.\n\n - Systems-thinker with the ability to think beyond the pixels and design for offline experiences.\n\n - Experience with making complex information, tools, and services easily digestible for your audience.\n\n - Strong storytelling, presentation, communication and stakeholder management skills.\n\n - 0 to 1 experience or experience redesigning major elements of product, experience, or service design.\n\n\n\nAt Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b8059bae-1a9e-4f4a-86f2-3eddb43d0d7e","title":"Senior Technical Account Manager","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-04T06:37:12.468+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b8059bae-1a9e-4f4a-86f2-3eddb43d0d7e","applyUrl":"https://jobs.ashbyhq.com/airwallex/b8059bae-1a9e-4f4a-86f2-3eddb43d0d7e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.
As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.
Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients
This role is based in San Francisco and requires work in our downtown office 3 days a week.
Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs
We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Bachelor's degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset
Experience integrating RESTful APIs into web applications
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.\n\n\n\n\nWHAT YOU’LL DO\n\nAs a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers. \n\nWithin the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients\n\n\n\nThis role is based in San Francisco and requires work in our downtown office 3 days a week.\n\n\n\n\nRESPONSIBILITIES:\n\n - Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients\n\n - Deliver an elevated services and technical support experience to your client portfolios\n\n - Build trusted relationships with your clients by becoming a subject matter expert on their business\n\n - Work with account managers from commercial team to explore optimization and upsell opportunities\n\n - Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products\n\n - Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients\n\n - Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs\n\n\n\n\nWHO YOU ARE\n\nWe are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - Bachelor's degree in a STEM discipline, with strong academic achievements\n\n - At least 5 years experience working in an engineering, technical support, or technical account manager role\n\n - Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment\n\n - Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver\n\n - Thorough understanding of the software development lifecycle and API architecture\n\n - Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers\n\n\n\n\nPREFERRED QUALIFICATIONS:\n\n - Knowledge of the payments domain / financial services will be advantageous\n\n - Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations\n\n - Strong organizational skills and self-starting mindset\n\n - Experience integrating RESTful APIs into web applications\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $220K","compensationTiers":[{"id":"c5390968-6ad8-42ae-8788-972d79be44b6","tierSummary":"$180K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"562a83a7-d801-47f0-8d17-1b5d4f3cd0b7","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"0f5b7ffe-f03e-457c-a401-c024fcd1bfa7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3c097dc1-273e-4b1e-8274-068949beffae","summary":"$180K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":220000}]}},{"id":"024757a7-7c4f-49e7-a981-2dafa0b6ae0d","title":"Senior Technical Account Manager","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-04T06:37:16.100+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/024757a7-7c4f-49e7-a981-2dafa0b6ae0d","applyUrl":"https://jobs.ashbyhq.com/airwallex/024757a7-7c4f-49e7-a981-2dafa0b6ae0d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.
As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.
Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients
This role is based in New York and requires work in our downtown office 3 days a week.
Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs
We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Bachelor's degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset
Experience integrating RESTful APIs into web applications
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.\n\n\n\n\nWHAT YOU’LL DO\n\nAs a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers. \n\nWithin the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients\n\n\n\nThis role is based in New York and requires work in our downtown office 3 days a week.\n\n\n\n\nRESPONSIBILITIES:\n\n - Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients\n\n - Deliver an elevated services and technical support experience to your client portfolios\n\n - Build trusted relationships with your clients by becoming a subject matter expert on their business\n\n - Work with account managers from commercial team to explore optimization and upsell opportunities\n\n - Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products\n\n - Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients\n\n - Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs\n\n\n\n\nWHO YOU ARE\n\nWe are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - Bachelor's degree in a STEM discipline, with strong academic achievements\n\n - At least 5 years experience working in an engineering, technical support, or technical account manager role\n\n - Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment\n\n - Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver\n\n - Thorough understanding of the software development lifecycle and API architecture\n\n - Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers\n\n\n\n\nPREFERRED QUALIFICATIONS:\n\n - Knowledge of the payments domain / financial services will be advantageous\n\n - Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations\n\n - Strong organizational skills and self-starting mindset\n\n - Experience integrating RESTful APIs into web applications\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $210K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $210K","compensationTiers":[{"id":"0cd7502d-ab24-4202-aeab-1605c7c40c55","tierSummary":"$160K – $210K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"1a642924-0a02-4a68-b91f-d6bb9bbfafd4","summary":"$160K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":210000},{"id":"7cc477be-cc18-43b4-bfba-98ea4c14d42a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5e3bd849-30da-423d-829c-66c8a7c055a2","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":210000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e84e3221-4685-4247-b684-b08703dd9021","title":"Manager, Revenue Strategy, SG","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-13T02:43:17.001+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e84e3221-4685-4247-b684-b08703dd9021","applyUrl":"https://jobs.ashbyhq.com/airwallex/e84e3221-4685-4247-b684-b08703dd9021/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Job
Airwallex aims at delivering the best financial products in the digital age, and the Revenue Strategy team plays a pivotal role in building up the product-market fit. The team is responsible for driving market insights, devising business strategies, contributing to key commercial deals, and collaborating with both internal and external stakeholders to enable sustainably high business growth in China. You will work closely with various functions and commercial leaders to drive commercial success.
Responsibilities
We are hiring for a wide range of roles within the Revenue Strategy team. Key responsibilities include:
Lead market research activities to identify key business opportunities for China businesses
Lead and contribute to internal cross-team strategic projects to identify and devise
Facilitate commercial decision-making with market insights and deep understanding of customer needs and product capabilities
Support the product team to outline and prioritize new product capabilities
Support partnership efforts with financial institutions and ecosystem partners
Research and study regulatory policies in support of existing and new business models and go-to-market strategies
Qualifications
Bachelor’s degree or above from a top institution, Master or MBA preferred
Around 4 years of work experience with management consulting, venture capital, or corporate development in a top fintech or TMT company or a professional firm
Passionate about startup culture, with a strong ownership mentality, high resilience under pressure, and abilities to navigate through a global organization
Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities or challenges
Experience working with and advising senior-level executives
Solid skills in data analysis, with some familiarity in data analytical tools and methodologies
Outstanding communication and interpersonal skills in order to coordinate with different parties and drive project implementation
Fluency in Mandarin and English
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Job\n\nAirwallex aims at delivering the best financial products in the digital age, and the Revenue Strategy team plays a pivotal role in building up the product-market fit. The team is responsible for driving market insights, devising business strategies, contributing to key commercial deals, and collaborating with both internal and external stakeholders to enable sustainably high business growth in China. You will work closely with various functions and commercial leaders to drive commercial success.\n\n\n\nResponsibilities\n\n - We are hiring for a wide range of roles within the Revenue Strategy team. Key responsibilities include:\n\n - Lead market research activities to identify key business opportunities for China businesses\n\n - Lead and contribute to internal cross-team strategic projects to identify and devise\n\n - Facilitate commercial decision-making with market insights and deep understanding of customer needs and product capabilities\n\n - Support the product team to outline and prioritize new product capabilities\n\n - Support partnership efforts with financial institutions and ecosystem partners\n\n - Research and study regulatory policies in support of existing and new business models and go-to-market strategies\n\n\n\nQualifications\n\n - Bachelor’s degree or above from a top institution, Master or MBA preferred\n\n - Around 4 years of work experience with management consulting, venture capital, or corporate development in a top fintech or TMT company or a professional firm\n\n - Passionate about startup culture, with a strong ownership mentality, high resilience under pressure, and abilities to navigate through a global organization\n\n - Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities or challenges\n\n - Experience working with and advising senior-level executives\n\n - Solid skills in data analysis, with some familiarity in data analytical tools and methodologies\n\n - Outstanding communication and interpersonal skills in order to coordinate with different parties and drive project implementation\n\n - Fluency in Mandarin and English\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9a87615c-17d7-4b94-b2ad-fb1e72c74e74","title":"Account Executive, Outbound Team 1, SME & Growth, CN","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Hangzhou","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Wenzhou","address":{"postalAddress":{"addressRegion":"Zhejiang","addressCountry":"China","addressLocality":"Wenzhou"}}},{"location":"CN - Fuzhou","address":{"postalAddress":{"addressRegion":"Fujian","addressCountry":"China","addressLocality":"Fuzhou"}}},{"location":"CN - Yiwu","address":{"postalAddress":{"addressRegion":"Yiwu","addressCountry":"China","addressLocality":"Yiwu"}}},{"location":"CN - Ningbo","address":{"postalAddress":{"addressRegion":"Ningbo","addressCountry":"China","addressLocality":"Ningbo"}}},{"location":"CN - Zhengzhou","address":{"postalAddress":{"addressRegion":"Zhengzhou","addressCountry":"China","addressLocality":"Zhengzhou"}}},{"location":"CN - Xiamen","address":{"postalAddress":{"addressRegion":"Xiamen","addressCountry":"China","addressLocality":"Xiamen"}}}],"publishedAt":"2025-03-10T07:30:51.176+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9a87615c-17d7-4b94-b2ad-fb1e72c74e74","applyUrl":"https://jobs.ashbyhq.com/airwallex/9a87615c-17d7-4b94-b2ad-fb1e72c74e74/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This role helps cross-border businesses solve complex payment and financial-operations challenges as they expand internationally. You'll own the full sales cycle, from prospecting and qualification through commercial negotiation, signing, onboarding, and ongoing customer growth.
Drive outbound growth across cross-border businesses, focusing on e-commerce and supply-chain ecosystems, gaming and entertainment, software and technology services, emerging services, and businesses expanding internationally, with accountability for profit targets.
Build a consistent pipeline through direct outreach, industry referrals, conferences, summits, and ecosystem partners such as ERP providers, advertising agencies, website-building platforms, and logistics providers.
Understand each customer's business model, including fund flows, settlement cycles, multi-currency requirements, and compliance challenges, then connect those needs to Airwallex's product suite through clear, differentiated payment solutions.
Lead customers from registration and KYC review through product launch and stable transaction activity, coordinating with Operations, Compliance, Risk, and Technical teams to accelerate onboarding, support customer success, and reduce churn.
Build and manage local commercial partnerships with industry associations, service-provider networks, and financial institutions. Design joint go-to-market plans, improve channel contribution, and create additional sources of qualified demand.
Apply sound risk awareness throughout the sales process by assessing transaction authenticity, source and flow of funds, customer eligibility, and ongoing account health. Work with Risk and Compliance to balance growth with a safe operating environment.
Develop long-term relationships with key customers, identifying opportunities for repeat business, expansion, and cross-sell. Use customer feedback and transaction insights to suggest product and service improvements.
Track developments in cross-border payments, target-industry policy, and competitor activity. Share market insights, bring customer feedback to Product and Marketing, and help improve our solutions and operating processes.
Essentials
A bachelor's degree or above and at least one year of experience in sales, business development, customer acquisition, or commercial partnerships.
A target-driven approach, strong prospecting mindset, resilience, and the ability to plan your own work while staying accountable for results.
Strong listening and communication skills, with the ability to understand customer pain points quickly and build professional trust with decision-makers.
The ability to connect customer scenarios to a portfolio of products and present clear, practical solutions.
Working knowledge of KYC, AML, and fund-flow compliance requirements, with the judgment to identify issues around transaction rationale and authenticity during the sales process.
The ability to manage multiple priorities and travel as needed, while adapting quickly to changing market and policy conditions.
Preferred
Experience selling in cross-border payments, cross-border e-commerce, or independent-site ecosystems, including website-building platforms, ERP, or marketing services.
Experience in outbound gaming, short-form video, social, SaaS, AI, cloud, OTA, or other software and technology services.
Experience building referral, ecosystem, or channel partnerships with associations, service providers, financial institutions, or other commercial partners.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThis role helps cross-border businesses solve complex payment and financial-operations challenges as they expand internationally. You'll own the full sales cycle, from prospecting and qualification through commercial negotiation, signing, onboarding, and ongoing customer growth.\n\n - Drive outbound growth across cross-border businesses, focusing on e-commerce and supply-chain ecosystems, gaming and entertainment, software and technology services, emerging services, and businesses expanding internationally, with accountability for profit targets.\n\n - Build a consistent pipeline through direct outreach, industry referrals, conferences, summits, and ecosystem partners such as ERP providers, advertising agencies, website-building platforms, and logistics providers.\n\n - Understand each customer's business model, including fund flows, settlement cycles, multi-currency requirements, and compliance challenges, then connect those needs to Airwallex's product suite through clear, differentiated payment solutions.\n\n - Lead customers from registration and KYC review through product launch and stable transaction activity, coordinating with Operations, Compliance, Risk, and Technical teams to accelerate onboarding, support customer success, and reduce churn.\n\n - Build and manage local commercial partnerships with industry associations, service-provider networks, and financial institutions. Design joint go-to-market plans, improve channel contribution, and create additional sources of qualified demand.\n\n - Apply sound risk awareness throughout the sales process by assessing transaction authenticity, source and flow of funds, customer eligibility, and ongoing account health. Work with Risk and Compliance to balance growth with a safe operating environment.\n\n - Develop long-term relationships with key customers, identifying opportunities for repeat business, expansion, and cross-sell. Use customer feedback and transaction insights to suggest product and service improvements.\n\n - Track developments in cross-border payments, target-industry policy, and competitor activity. Share market insights, bring customer feedback to Product and Marketing, and help improve our solutions and operating processes.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor's degree or above and at least one year of experience in sales, business development, customer acquisition, or commercial partnerships.\n\n - A target-driven approach, strong prospecting mindset, resilience, and the ability to plan your own work while staying accountable for results.\n\n - Strong listening and communication skills, with the ability to understand customer pain points quickly and build professional trust with decision-makers.\n\n - The ability to connect customer scenarios to a portfolio of products and present clear, practical solutions.\n\n - Working knowledge of KYC, AML, and fund-flow compliance requirements, with the judgment to identify issues around transaction rationale and authenticity during the sales process.\n\n - The ability to manage multiple priorities and travel as needed, while adapting quickly to changing market and policy conditions.\n\nPreferred\n\n - Experience selling in cross-border payments, cross-border e-commerce, or independent-site ecosystems, including website-building platforms, ERP, or marketing services.\n\n - Experience in outbound gaming, short-form video, social, SaaS, AI, cloud, OTA, or other software and technology services.\n\n - Experience building referral, ecosystem, or channel partnerships with associations, service providers, financial institutions, or other commercial partners.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f66e5842-a7ee-48ea-bedb-ac095185b89f","title":"Account Manager, SME & Growth, CN","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}}],"publishedAt":"2026-11-02T09:31:50.968+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f66e5842-a7ee-48ea-bedb-ac095185b89f","applyUrl":"https://jobs.ashbyhq.com/airwallex/f66e5842-a7ee-48ea-bedb-ac095185b89f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our SME and Growth customers rely on Airwallex to manage complex financial needs across borders. You'll build lasting customer relationships, support continued transaction activity and identify opportunities to expand the value they get from the platform.
Own a portfolio of industry customers handed over by Business Development and direct sales teams, building relationships that support retention, renewals and expansion.
Develop and execute customer maintenance, renewal and upsell plans aligned with Airwallex’s business strategy and growth goals.
Help customers maintain stable transaction activity, identify unmet needs and expand their use of Airwallex’s services, creating long-term value while growing platform payment volume and revenue.
Build a deep understanding of the cross-border payments, foreign exchange and risk-management challenges faced by businesses in import and export e-commerce, digital media, gaming, online education, B2B trade and international logistics. Bring customer and market insight to Product and internal teams to improve integrated solutions, customer experience and retention.
Track relevant market and industry developments, share timely recommendations and help support sustainable business growth.
You'll work from our Shenzhen office five days a week.
Essentials
Bachelor’s degree or above.
3+ years of relevant experience in sales, account management or customer operations.
Experience managing customer relationships across maintenance, renewals and expansion.
Strong self-motivation, a clear results orientation and personal accountability for outcomes.
Strong planning and customer communication skills, with the ability to analyse customer behaviour, identify common needs and build influence and long-term relationships across a customer portfolio.
Strong learning, communication and problem-solving skills, with the adaptability and resilience to work effectively under pressure.
Strong market awareness and analytical skills, with the ability to identify and respond to changing customer and industry needs.
Preferred
Experience in banking, cross-border payments, foreign exchange or cross-border e-commerce.
Experience leading or managing a sales or customer operations team.
Experience serving customers in import and export e-commerce, digital media, gaming, online education, B2B trade or international logistics.
Experience partnering with Product or other internal teams to develop customer solutions.
Demonstrated ability to lead collaboratively, develop others and build long-term partnerships.
You own the outcome and you don't wait for permission to fix what's broken.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur SME and Growth customers rely on Airwallex to manage complex financial needs across borders. You'll build lasting customer relationships, support continued transaction activity and identify opportunities to expand the value they get from the platform.\n\n - Own a portfolio of industry customers handed over by Business Development and direct sales teams, building relationships that support retention, renewals and expansion.\n\n - Develop and execute customer maintenance, renewal and upsell plans aligned with Airwallex’s business strategy and growth goals.\n\n - Help customers maintain stable transaction activity, identify unmet needs and expand their use of Airwallex’s services, creating long-term value while growing platform payment volume and revenue.\n\n - Build a deep understanding of the cross-border payments, foreign exchange and risk-management challenges faced by businesses in import and export e-commerce, digital media, gaming, online education, B2B trade and international logistics. Bring customer and market insight to Product and internal teams to improve integrated solutions, customer experience and retention.\n\n - Track relevant market and industry developments, share timely recommendations and help support sustainable business growth.\n\nYou'll work from our Shenzhen office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor’s degree or above.\n\n - 3+ years of relevant experience in sales, account management or customer operations.\n\n - Experience managing customer relationships across maintenance, renewals and expansion.\n\n - Strong self-motivation, a clear results orientation and personal accountability for outcomes.\n\n - Strong planning and customer communication skills, with the ability to analyse customer behaviour, identify common needs and build influence and long-term relationships across a customer portfolio.\n\n - Strong learning, communication and problem-solving skills, with the adaptability and resilience to work effectively under pressure.\n\n - Strong market awareness and analytical skills, with the ability to identify and respond to changing customer and industry needs.\n\nPreferred\n\n - Experience in banking, cross-border payments, foreign exchange or cross-border e-commerce.\n\n - Experience leading or managing a sales or customer operations team.\n\n - Experience serving customers in import and export e-commerce, digital media, gaming, online education, B2B trade or international logistics.\n\n - Experience partnering with Product or other internal teams to develop customer solutions.\n\n - Demonstrated ability to lead collaboratively, develop others and build long-term partnerships.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4cb0147f-889c-4c22-9569-0fb6093b04e5","title":"Customer Success Manager, Enterprise ","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T09:28:39.612+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4cb0147f-889c-4c22-9569-0fb6093b04e5","applyUrl":"https://jobs.ashbyhq.com/airwallex/4cb0147f-889c-4c22-9569-0fb6093b04e5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s enterprise customer success team helps customers get more value from cross-border payments and financial operations. You’ll manage strategic customer relationships, solve operational challenges, and turn customer insight into business and product improvements.
Drive growth for Airwallex’s cross-border payments business by managing enterprise customer relationships and uncovering scenario-based opportunities across cross-border finance.
Build trusted partnerships with enterprise merchants by reviewing their day-to-day cross-border payment activity, understanding their operating status, and identifying ways to support continued growth.
Resolve customer issues quickly and accurately across pricing configuration, KYC/KYB, transaction monitoring, and related payment operations.
Bring customer insight to Product, Engineering, Risk, Compliance, and other teams by collecting, organising, and analysing market feedback, then turning it into practical recommendations.
Use data analysis and optimisation expertise to help customers improve performance, while driving product, feature, and process improvements internally.
You'll work from our Shanghai office five days a week.
Essentials
3–5 years of experience in customer success, account management, payments, fintech, banking, or another relevant industry.
Experience supporting enterprise or large-scale customers, with the ability to manage complex relationships and multiple stakeholders.
Strong understanding of cross-border payments, financial operations, or related customer workflows.
Ability to identify customer needs and pain points, develop practical solutions, and uncover opportunities for business growth.
Strong data collection, analysis, and interpretation skills, with attention to detail and sensitivity to operational signals.
Clear, confident communication skills across internal and external stakeholders.
A proactive, results-driven approach, with strong logical thinking, resilience, and the ability to work effectively under pressure.
Willingness to partner closely with Product, Engineering, Risk, Compliance, and other teams to improve customer outcomes.
Preferred
Experience working with large enterprise merchants or multinational organisations.
Experience handling pricing configuration, KYC/KYB, transaction monitoring, or similar payment operations.
Experience driving product, feature, or process optimisation based on customer and market insights.
You have experience at a fintech, payments company, or other highly regulated business.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You own the outcome and you don't wait for permission to fix what's broken.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
You value in-person collaboration and are happy being in the office five days a week.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s enterprise customer success team helps customers get more value from cross-border payments and financial operations. You’ll manage strategic customer relationships, solve operational challenges, and turn customer insight into business and product improvements.\n\n - Drive growth for Airwallex’s cross-border payments business by managing enterprise customer relationships and uncovering scenario-based opportunities across cross-border finance.\n\n - Build trusted partnerships with enterprise merchants by reviewing their day-to-day cross-border payment activity, understanding their operating status, and identifying ways to support continued growth.\n\n - Resolve customer issues quickly and accurately across pricing configuration, KYC/KYB, transaction monitoring, and related payment operations.\n\n - Bring customer insight to Product, Engineering, Risk, Compliance, and other teams by collecting, organising, and analysing market feedback, then turning it into practical recommendations.\n\n - Use data analysis and optimisation expertise to help customers improve performance, while driving product, feature, and process improvements internally.\n\nYou'll work from our Shanghai office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3–5 years of experience in customer success, account management, payments, fintech, banking, or another relevant industry.\n\n - Experience supporting enterprise or large-scale customers, with the ability to manage complex relationships and multiple stakeholders.\n\n - Strong understanding of cross-border payments, financial operations, or related customer workflows.\n\n - Ability to identify customer needs and pain points, develop practical solutions, and uncover opportunities for business growth.\n\n - Strong data collection, analysis, and interpretation skills, with attention to detail and sensitivity to operational signals.\n\n - Clear, confident communication skills across internal and external stakeholders.\n\n - A proactive, results-driven approach, with strong logical thinking, resilience, and the ability to work effectively under pressure.\n\n - Willingness to partner closely with Product, Engineering, Risk, Compliance, and other teams to improve customer outcomes.\n\nPreferred\n\n - Experience working with large enterprise merchants or multinational organisations.\n\n - Experience handling pricing configuration, KYC/KYB, transaction monitoring, or similar payment operations.\n\n - Experience driving product, feature, or process optimisation based on customer and market insights.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6f6b742d-6baf-4c4c-988d-124436d7d6e5","title":"Account Manager, Enterprise","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T09:25:59.768+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6f6b742d-6baf-4c4c-988d-124436d7d6e5","applyUrl":"https://jobs.ashbyhq.com/airwallex/6f6b742d-6baf-4c4c-988d-124436d7d6e5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Enterprise customers rely on Airwallex to support critical financial operations. You'll build trusted relationships that strengthen retention, uncover expansion opportunities and improve the customer experience over time.
Own relationships with enterprise customers, building trusted partnerships that support retention, expansion and long-term value. Identify upsell opportunities, monitor account health with cross-functional partners and work toward outcomes that benefit both Airwallex and our customers.
Resolve day-to-day customer questions and issues by coordinating with internal and external stakeholders, keeping customers informed and managing expectations through to resolution. Use your customer relationships and judgment to prioritise urgent issues and maintain confidence during difficult conversations.
Lead face-to-face monthly or quarterly business reviews with enterprise clients, using data analysis to identify optimisation opportunities, recommend next steps and introduce relevant products and features.
Educate customers proactively on Airwallex's products and capabilities, helping them understand how our offering applies to their business and what they can expect from it.
Improve the customer journey by identifying root causes, raising change requests, improving processes and sharing feedback with other business areas.
Comply with all regulations, policies and standards, contributing to an effective risk culture.
You'll work from our Shanghai office five days a week.
Essentials
Experience managing customer relationships and improving customer experience.
3+ years' experience in a B2B customer-facing environment within financial services or software solutions.
Clear and positive written and verbal communication in English and Mandarin.
Ability to develop, maintain and leverage internal and external networks to resolve customer issues with stakeholders at all levels.
Ability to manage different forms of customer interaction, including difficult conversations, while setting and managing customer expectations.
Ability to think laterally about customer challenges and provide solutions that address the immediate issue and help prevent recurrence.
Effective time management and a willingness to learn and work in a fast-paced environment.
Preferred
Experience in the payments industry.
Experience managing enterprise-level accounts.
Experience leading monthly or quarterly business reviews with customers.
Experience identifying upsell or expansion opportunities.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
You value in-person collaboration and are happy being in the office five days a week.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nACCOUNT MANAGER, ENTERPRISE\n\n\nHOW YOU'LL MAKE IMPACT\n\nEnterprise customers rely on Airwallex to support critical financial operations. You'll build trusted relationships that strengthen retention, uncover expansion opportunities and improve the customer experience over time.\n\n - Own relationships with enterprise customers, building trusted partnerships that support retention, expansion and long-term value. Identify upsell opportunities, monitor account health with cross-functional partners and work toward outcomes that benefit both Airwallex and our customers.\n\n - Resolve day-to-day customer questions and issues by coordinating with internal and external stakeholders, keeping customers informed and managing expectations through to resolution. Use your customer relationships and judgment to prioritise urgent issues and maintain confidence during difficult conversations.\n\n - Lead face-to-face monthly or quarterly business reviews with enterprise clients, using data analysis to identify optimisation opportunities, recommend next steps and introduce relevant products and features.\n\n - Educate customers proactively on Airwallex's products and capabilities, helping them understand how our offering applies to their business and what they can expect from it.\n\n - Improve the customer journey by identifying root causes, raising change requests, improving processes and sharing feedback with other business areas.\n\n - Comply with all regulations, policies and standards, contributing to an effective risk culture.\n\nYou'll work from our Shanghai office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience managing customer relationships and improving customer experience.\n\n - 3+ years' experience in a B2B customer-facing environment within financial services or software solutions.\n\n - Clear and positive written and verbal communication in English and Mandarin.\n\n - Ability to develop, maintain and leverage internal and external networks to resolve customer issues with stakeholders at all levels.\n\n - Ability to manage different forms of customer interaction, including difficult conversations, while setting and managing customer expectations.\n\n - Ability to think laterally about customer challenges and provide solutions that address the immediate issue and help prevent recurrence.\n\n - Effective time management and a willingness to learn and work in a fast-paced environment.\n\nPreferred\n\n - Experience in the payments industry.\n\n - Experience managing enterprise-level accounts.\n\n - Experience leading monthly or quarterly business reviews with customers.\n\n - Experience identifying upsell or expansion opportunities.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"285f4b89-1eb3-4d30-99f5-3b52ac164353","title":"Manager, Account Management, SME & Growth, France","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T14:46:27.920+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/285f4b89-1eb3-4d30-99f5-3b52ac164353","applyUrl":"https://jobs.ashbyhq.com/airwallex/285f4b89-1eb3-4d30-99f5-3b52ac164353/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead and develop a team of four Account Managers responsible for retaining, supporting and expanding Airwallex’s French customer base. You’ll own the team’s post-sale operating model across onboarding, adoption, value realisation and expansion, while staying directly involved in strategic accounts, customer escalations, onboarding quality and growth opportunities.
Build practical playbooks, portfolio coverage models and operating cadences that improve customer outcomes, retention, adoption and expansion across payments, FX, cards, Spend, payouts and related products.
Improve visibility and predictability across onboarding progress, time-to-value, product adoption, customer health, expansion pipeline, GRR, NRR, satisfaction and retention.
Drive a repeatable, customer-led expansion motion based on validated customer needs, business triggers and demonstrated value.
Orchestrate complex level 2 customer issues with Support, KYC, Risk, Product and Operations, turning recurring friction into process improvements rather than repeated individual escalations.
Partner with Sales, Onboarding, Support, KYC, Risk, Product and Operations to improve customer outcomes and make Airwallex easier to adopt and grow in France.
Within the first 90 days, you’ll have mapped the portfolios, priority accounts, risks and expansion opportunities, established the team cadence and created visibility on the main customer and operational issues. Within six to twelve months, priority accounts should have clear plans and stakeholder coverage, the core playbooks should be consistently used, leading indicators should improve against an agreed baseline, and the four Account Managers should show stronger autonomy, commercial judgement and consistency.
You'll work from our Paris office three days a week.
Essentials
5+ years in Account Management, Customer Success, Sales, Expansion or a related B2B commercial role.
2+ years of direct people management experience, ideally leading a team of 3–8.
Proven ownership of retention, renewals, expansion, adoption, customer health or comparable outcomes.
Experience working with NRR, GRR, churn, expansion, adoption, time-to-value or customer satisfaction metrics.
Experience in B2B SaaS, fintech, payments, banking, FX, spend management, ERP or another complex operational environment.
Strong customer-facing experience with Finance, Operations, Treasury, Procurement, E-commerce, founders or senior executives.
Evidence of building or improving customer processes, playbooks, account segmentation, health reviews, handovers or escalation routines.
Ability to influence Support, KYC, Risk, Product and Operations without direct authority.
Fluent French and professional English.
Strong commercial judgement, ownership and comfort working in ambiguity.
Preferred
Experience in payments, fintech, banking, FX, cards, spend management or financial infrastructure.
Experience with KYC, AML, Risk, Compliance or regulated customer operations.
Experience managing strategic or multi-entity customers across France and international markets.
Experience in pre-sales, onboarding design or solution development.
Experience in Travel, E-commerce, SaaS, Technology or Professional Services.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead and develop a team of four Account Managers responsible for retaining, supporting and expanding Airwallex’s French customer base. You’ll own the team’s post-sale operating model across onboarding, adoption, value realisation and expansion, while staying directly involved in strategic accounts, customer escalations, onboarding quality and growth opportunities.\n\n - Build practical playbooks, portfolio coverage models and operating cadences that improve customer outcomes, retention, adoption and expansion across payments, FX, cards, Spend, payouts and related products.\n\n - Improve visibility and predictability across onboarding progress, time-to-value, product adoption, customer health, expansion pipeline, GRR, NRR, satisfaction and retention.\n\n - Drive a repeatable, customer-led expansion motion based on validated customer needs, business triggers and demonstrated value.\n\n - Orchestrate complex level 2 customer issues with Support, KYC, Risk, Product and Operations, turning recurring friction into process improvements rather than repeated individual escalations.\n\n - Partner with Sales, Onboarding, Support, KYC, Risk, Product and Operations to improve customer outcomes and make Airwallex easier to adopt and grow in France.\n\nWithin the first 90 days, you’ll have mapped the portfolios, priority accounts, risks and expansion opportunities, established the team cadence and created visibility on the main customer and operational issues. Within six to twelve months, priority accounts should have clear plans and stakeholder coverage, the core playbooks should be consistently used, leading indicators should improve against an agreed baseline, and the four Account Managers should show stronger autonomy, commercial judgement and consistency.\n\nYou'll work from our Paris office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years in Account Management, Customer Success, Sales, Expansion or a related B2B commercial role.\n\n - 2+ years of direct people management experience, ideally leading a team of 3–8.\n\n - Proven ownership of retention, renewals, expansion, adoption, customer health or comparable outcomes.\n\n - Experience working with NRR, GRR, churn, expansion, adoption, time-to-value or customer satisfaction metrics.\n\n - Experience in B2B SaaS, fintech, payments, banking, FX, spend management, ERP or another complex operational environment.\n\n - Strong customer-facing experience with Finance, Operations, Treasury, Procurement, E-commerce, founders or senior executives.\n\n - Evidence of building or improving customer processes, playbooks, account segmentation, health reviews, handovers or escalation routines.\n\n - Ability to influence Support, KYC, Risk, Product and Operations without direct authority.\n\n - Fluent French and professional English.\n\n - Strong commercial judgement, ownership and comfort working in ambiguity.\n\nPreferred\n\n - Experience in payments, fintech, banking, FX, cards, spend management or financial infrastructure.\n\n - Experience with KYC, AML, Risk, Compliance or regulated customer operations.\n\n - Experience managing strategic or multi-entity customers across France and international markets.\n\n - Experience in pre-sales, onboarding design or solution development.\n\n - Experience in Travel, E-commerce, SaaS, Technology or Professional Services.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"89fccb81-c8cc-4769-be0c-9ed078e1a03b","title":"Senior Software Engineer, Machine Learning Platform","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-08T06:45:55.384+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/89fccb81-c8cc-4769-be0c-9ed078e1a03b","applyUrl":"https://jobs.ashbyhq.com/airwallex/89fccb81-c8cc-4769-be0c-9ed078e1a03b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and scale the machine learning platform that powers risk decisioning across Airwallex, helping teams develop, deploy, monitor, and improve models that protect every dollar moving through our platform.
You’ll design reliable data and model infrastructure, productionise machine learning workflows, and improve the speed and quality of experimentation and decisioning across the Risk Platform.
You’ll partner closely with machine learning engineers, data scientists, product managers, and risk specialists to turn complex fraud and risk problems into dependable systems.
You’ll be based in Singapore and work from the office five days a week.
5+ years of software engineering experience, with at least 3+ years focused on model training infrastructure, model serving systems, or MLOps platforms.
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
Hands-on experience with modern deep learning frameworks (e.g., PyTorch, TensorFlow, JAX) and model training execution engines.
Strong proficiency in core programming languages such as Python, Java, or C++.
Experience with distributed orchestration and workflow management tools (e.g., Kubernetes, Ray, Kubeflow Pipelines, Airflow).
Solid understanding of GPUs, including GPU architecture, hardware acceleration, and GPU-based training or inference optimization.
Experience with model acceleration frameworks and Large Language Models (LLMs).
Proficiency in performance profiling and bottleneck identification using tools like NVIDIA Nsight Systems for training and inference optimization.
Experience with cloud platforms (e.g., AWS, GCP) and building large-scale, low-latency production machine learning infrastructure.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and scale the machine learning platform that powers risk decisioning across Airwallex, helping teams develop, deploy, monitor, and improve models that protect every dollar moving through our platform.\n\nYou’ll design reliable data and model infrastructure, productionise machine learning workflows, and improve the speed and quality of experimentation and decisioning across the Risk Platform.\n\nYou’ll partner closely with machine learning engineers, data scientists, product managers, and risk specialists to turn complex fraud and risk problems into dependable systems.\n\n\n\nYou’ll be based in Singapore and work from the office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of software engineering experience, with at least 3+ years focused on model training infrastructure, model serving systems, or MLOps platforms.\n\n - Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.\n\n - Hands-on experience with modern deep learning frameworks (e.g., PyTorch, TensorFlow, JAX) and model training execution engines.\n\n - Strong proficiency in core programming languages such as Python, Java, or C++.\n\n - Experience with distributed orchestration and workflow management tools (e.g., Kubernetes, Ray, Kubeflow Pipelines, Airflow).\n\n - Solid understanding of GPUs, including GPU architecture, hardware acceleration, and GPU-based training or inference optimization.\n\n\nPREFERRED\n\n - Experience with model acceleration frameworks and Large Language Models (LLMs).\n\n - Proficiency in performance profiling and bottleneck identification using tools like NVIDIA Nsight Systems for training and inference optimization.\n\n - Experience with cloud platforms (e.g., AWS, GCP) and building large-scale, low-latency production machine learning infrastructure.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"da172780-d69c-4685-8112-239fe1a04616","title":"Account Executive, SME & Growth, JP","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"JP - Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-20T01:44:59.035+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/da172780-d69c-4685-8112-239fe1a04616","applyUrl":"https://jobs.ashbyhq.com/airwallex/da172780-d69c-4685-8112-239fe1a04616/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What you'll do
Airwallex aspires to serve the fastest growing businesses globally. The Japan SME & Growth team focuses on bringing small-to-mid-market businesses across Japan, as well as Japan affiliated companies globally onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in the region while helping business owners, finance, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.
If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!
Responsibilities:
Identify high-potential prospects and use effective strategies to generate leads that drive revenue growth
Develop and implement scalable sales strategies to drive new customer acquisition
Identify and understand prospects' pain points to propose solutions, owning the full sales cycle from prospecting to close
Lead commercial negotiations to increase customer revenue
Develop strategies to maximize acquisition of new revenue and market share within a specified territory
Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
3+ years of sales experience, preferably selling a complex product with a track record of top performance
Passion for sales and a hands-on, ownership mindset - you’re ready to prospect, pitch, follow up, and close deals end-to-end
Experience identifying and influencing key decision makers and stakeholders from Finance Managers to CEOs, with strong presentation and communication skills
Proven ability to lead complex negotiations involving multiple products
Native-level fluency in Japanese and business-level English (spoken and written), with the ability to create persuasive sales materials, communicate effectively by phone, email, and in meetings with global stakeholders
Understanding of the Japanese business culture and decision-making process, and the ability to tailor sales messaging accordingly
Ability to operate in a highly ambiguous and fast-paced environment both independently and within a closely collaborating team environment
Strong interest in technology/financial services and a deep understanding of the space
Success-oriented and are willing to ‘go the extra mile’ in your work as needed to achieve results
Preferred qualifications:
Experience working in fast-paced start-up payments organization
Airwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Financeまでを一元的に提供しています。
2015年にオーストラリア・メルボルンで創業したAirwallexは、現在世界27拠点に2,300名以上のメンバーを擁し、企業価値は110億米ドルを超えています。Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家の支援を受けながら、次世代のグローバル金融インフラを構築しています。
私たちは、起業家精神を持ち、自ら課題を見つけて解決できる「Builder」を求めています。
オーナーシップを持って行動し、スピード感のある環境で成果を出し続けられる方。高い専門性と論理的思考力を持ちながらも、謙虚さと協調性を兼ね備え、チームとともに大きな成果を創り出せる方。
また、AIを活用しながら効率的に課題解決を行い、複雑で影響力の大きい課題に挑戦したい方に最適な環境です。
AirwallexのSME & Growth Businessチームは、中小企業（SME）がグローバル市場で成長するための支援を行う営業組織です。金融領域における深い専門知識と成長志向を組み合わせ、お客様の課題を理解しながら、クロスボーダー決済の効率化や新たな収益機会の創出を支援しています。
本ポジションは、日本国内の中小企業および海外展開を行う日系企業に対し、Airwallexのソリューションを提案・導入いただく営業ポジションです。
お客様の課題を深く理解し、提案、交渉、クロージングまで一貫して担当いただきます。企業の経営者、財務担当者、EC担当者などと密接に連携しながら、グローバルな金融オペレーションの変革を支援していただきます。
顧客との関係構築や提案営業に情熱を持ち、日本企業のグローバル展開を支援したい方を歓迎します。
新規顧客開拓に向けたターゲット企業の特定およびリード創出
新規顧客獲得に向けた営業戦略の立案・実行
顧客の課題を分析し、最適なソリューションを提案
リード獲得から契約締結までの営業プロセス全体を担当
商談および契約交渉を主導し、売上拡大を推進
担当地域・セグメントにおける市場シェア拡大施策の実行
オンボーディングプロセスを支援し、顧客体験の向上を推進
プロダクト、オペレーション、カスタマーサクセスなど社内関係部署と連携しながら顧客課題を解決
法人営業経験3年以上
複雑なソリューション営業において高い成果を上げた実績
新規開拓からクロージングまで一貫して営業活動を推進できる方
CFO、財務責任者、経営層など意思決定者との折衝経験
優れたプレゼンテーション能力およびコミュニケーション能力
複数のプロダクトを含む複雑な商談や契約交渉をリードした経験
ネイティブレベルの日本語力およびビジネスレベルの英語力（読み・書き・会話）
日本企業の意思決定プロセスや商習慣への理解
不確実性の高い環境において自律的に行動できる能力
テクノロジー、FinTech、決済業界への強い興味・関心
高い目標達成意欲と結果志向を持ち、必要に応じて期待以上の成果を追求できる方
FinTech、決済、SaaS業界での営業経験
スタートアップまたは急成長企業での勤務経験
クロスボーダー決済、金融サービス、B2Bソフトウェアの営業経験
急成長する組織で変化を楽しみながら成果を出した経験
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\nWhat you'll do\n\nAirwallex aspires to serve the fastest growing businesses globally. The Japan SME & Growth team focuses on bringing small-to-mid-market businesses across Japan, as well as Japan affiliated companies globally onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in the region while helping business owners, finance, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.\n\nIf you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!\n\n\nResponsibilities:\n\n - Identify high-potential prospects and use effective strategies to generate leads that drive revenue growth\n\n - Develop and implement scalable sales strategies to drive new customer acquisition\n\n - Identify and understand prospects' pain points to propose solutions, owning the full sales cycle from prospecting to close\n\n - Lead commercial negotiations to increase customer revenue\n\n - Develop strategies to maximize acquisition of new revenue and market share within a specified territory\n\n - Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - 3+ years of sales experience, preferably selling a complex product with a track record of top performance\n\n - Passion for sales and a hands-on, ownership mindset - you’re ready to prospect, pitch, follow up, and close deals end-to-end\n\n - Experience identifying and influencing key decision makers and stakeholders from Finance Managers to CEOs, with strong presentation and communication skills\n\n - Proven ability to lead complex negotiations involving multiple products\n\n - Native-level fluency in Japanese and business-level English (spoken and written), with the ability to create persuasive sales materials, communicate effectively by phone, email, and in meetings with global stakeholders\n\n - Understanding of the Japanese business culture and decision-making process, and the ability to tailor sales messaging accordingly\n\n - Ability to operate in a highly ambiguous and fast-paced environment both independently and within a closely collaborating team environment\n\n - Strong interest in technology/financial services and a deep understanding of the space\n\n - Success-oriented and are willing to ‘go the extra mile’ in your work as needed to achieve results\n\nPreferred qualifications:\n\n - Experience working in fast-paced start-up payments organization\n\n\n\n\nAIRWALLEXについて\n\nAirwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Financeまでを一元的に提供しています。\n\n2015年にオーストラリア・メルボルンで創業したAirwallexは、現在世界27拠点に2,300名以上のメンバーを擁し、企業価値は110億米ドルを超えています。Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家の支援を受けながら、次世代のグローバル金融インフラを構築しています。\n\n\n\n\nAIRWALLEXが求める人物像\n\n私たちは、起業家精神を持ち、自ら課題を見つけて解決できる「Builder」を求めています。\n\nオーナーシップを持って行動し、スピード感のある環境で成果を出し続けられる方。高い専門性と論理的思考力を持ちながらも、謙虚さと協調性を兼ね備え、チームとともに大きな成果を創り出せる方。\n\nまた、AIを活用しながら効率的に課題解決を行い、複雑で影響力の大きい課題に挑戦したい方に最適な環境です。\n\n\n\n\nチームについて\n\nAirwallexのSME & Growth Businessチームは、中小企業（SME）がグローバル市場で成長するための支援を行う営業組織です。金融領域における深い専門知識と成長志向を組み合わせ、お客様の課題を理解しながら、クロスボーダー決済の効率化や新たな収益機会の創出を支援しています。\n\n\n\n\nポジション概要\n\n本ポジションは、日本国内の中小企業および海外展開を行う日系企業に対し、Airwallexのソリューションを提案・導入いただく営業ポジションです。\n\nお客様の課題を深く理解し、提案、交渉、クロージングまで一貫して担当いただきます。企業の経営者、財務担当者、EC担当者などと密接に連携しながら、グローバルな金融オペレーションの変革を支援していただきます。\n\n顧客との関係構築や提案営業に情熱を持ち、日本企業のグローバル展開を支援したい方を歓迎します。\n\n\n\n\n主な業務内容\n\n - 新規顧客開拓に向けたターゲット企業の特定およびリード創出\n\n - 新規顧客獲得に向けた営業戦略の立案・実行\n\n - 顧客の課題を分析し、最適なソリューションを提案\n\n - リード獲得から契約締結までの営業プロセス全体を担当\n\n - 商談および契約交渉を主導し、売上拡大を推進\n\n - 担当地域・セグメントにおける市場シェア拡大施策の実行\n\n - オンボーディングプロセスを支援し、顧客体験の向上を推進\n\n - プロダクト、オペレーション、カスタマーサクセスなど社内関係部署と連携しながら顧客課題を解決\n\n\n\n\n応募資格\n\n\n必須要件\n\n - 法人営業経験3年以上\n\n - 複雑なソリューション営業において高い成果を上げた実績\n\n - 新規開拓からクロージングまで一貫して営業活動を推進できる方\n\n - CFO、財務責任者、経営層など意思決定者との折衝経験\n\n - 優れたプレゼンテーション能力およびコミュニケーション能力\n\n - 複数のプロダクトを含む複雑な商談や契約交渉をリードした経験\n\n - ネイティブレベルの日本語力およびビジネスレベルの英語力（読み・書き・会話）\n\n - 日本企業の意思決定プロセスや商習慣への理解\n\n - 不確実性の高い環境において自律的に行動できる能力\n\n - テクノロジー、FinTech、決済業界への強い興味・関心\n\n - 高い目標達成意欲と結果志向を持ち、必要に応じて期待以上の成果を追求できる方\n\n\n歓迎要件\n\n - FinTech、決済、SaaS業界での営業経験\n\n - スタートアップまたは急成長企業での勤務経験\n\n - クロスボーダー決済、金融サービス、B2Bソフトウェアの営業経験\n\n - 急成長する組織で変化を楽しみながら成果を出した経験\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c581a0dd-619f-4462-87e0-5ee946b3283a","title":"Senior Frontend Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-22T23:17:46.104+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c581a0dd-619f-4462-87e0-5ee946b3283a","applyUrl":"https://jobs.ashbyhq.com/airwallex/c581a0dd-619f-4462-87e0-5ee946b3283a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll build and improve frontend experiences that simplify expense management for businesses, from real-time expense tracking and automated receipt capture to approvals and integrations.
Build maintainable, scalable web interfaces using React and TypeScript, contributing to a domain-based Micro Frontend architecture.
Partner with product managers, designers, and backend engineers to clarify requirements, iterate quickly, and deliver high-quality experiences in production.
Integrate frontend applications with backend services through Apollo GraphQL and a Backend-for-Frontend layer, while contributing to shared UI components and the team's design system.
Raise engineering standards through code reviews, testing, documentation, bug triage, frontend performance improvements, and participation in Frontend Guild discussions, technical spikes, and experimentation.
You'll work from our San Francisco office three days a week.
6+ years of professional frontend software development experience.
A bachelor's degree in Computer Science, Engineering, or a related technical field.
Strong experience with JavaScript or TypeScript, React, HTML/CSS, and modern web development practices.
Experience integrating frontend applications with APIs and improving frontend performance.
A track record of writing well-tested, maintainable code and contributing to technical documentation.
Strong communication and collaboration skills, with the ability to work effectively across engineering, product, and design.
Experience with GraphQL, design systems, or Micro Frontend architecture.
Exposure to CI/CD, monitoring, and frontend observability tools.
An interest in product development and a user-centric mindset.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll build and improve frontend experiences that simplify expense management for businesses, from real-time expense tracking and automated receipt capture to approvals and integrations.\n\n - Build maintainable, scalable web interfaces using React and TypeScript, contributing to a domain-based Micro Frontend architecture.\n\n - Partner with product managers, designers, and backend engineers to clarify requirements, iterate quickly, and deliver high-quality experiences in production.\n\n - Integrate frontend applications with backend services through Apollo GraphQL and a Backend-for-Frontend layer, while contributing to shared UI components and the team's design system.\n\n - Raise engineering standards through code reviews, testing, documentation, bug triage, frontend performance improvements, and participation in Frontend Guild discussions, technical spikes, and experimentation.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 6+ years of professional frontend software development experience.\n\n - A bachelor's degree in Computer Science, Engineering, or a related technical field.\n\n - Strong experience with JavaScript or TypeScript, React, HTML/CSS, and modern web development practices.\n\n - Experience integrating frontend applications with APIs and improving frontend performance.\n\n - A track record of writing well-tested, maintainable code and contributing to technical documentation.\n\n - Strong communication and collaboration skills, with the ability to work effectively across engineering, product, and design.\n\n\n\n\nPREFERRED\n\n - Experience with GraphQL, design systems, or Micro Frontend architecture.\n\n - Exposure to CI/CD, monitoring, and frontend observability tools.\n\n - An interest in product development and a user-centric mindset.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$147K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$147K - $280K","compensationTiers":[{"id":"740a8fb3-f625-4ad6-bdfe-9ece8d97b9a8","tierSummary":"$147K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"0d7bdb3c-da26-4b57-b465-714772bbe3bf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a7bdab72-ffce-4f5f-9bc4-d3625e898a34","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e661ff25-603a-4301-8c38-c936e5b95c4e","summary":"$147K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":147000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":147000,"maxValue":280000}]}},{"id":"83fcc0e8-0e14-4eba-8c84-e5db0abf7310","title":"Sales, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-23T02:31:58.069+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/83fcc0e8-0e14-4eba-8c84-e5db0abf7310","applyUrl":"https://jobs.ashbyhq.com/airwallex/83fcc0e8-0e14-4eba-8c84-e5db0abf7310/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Enterprise customers are solving complex financial challenges across markets, products and stakeholders. You'll help them understand what’s possible with Airwallex’s FX and payment API solutions, while building the relationships and commercial momentum that move opportunities from prospecting to go-live.
Own the full enterprise sales cycle, from identifying and qualifying new opportunities through to go-live.
Build relationships with large, often multinational organisations across APAC, using your network, industry expertise and understanding of complex financial workflows to create meaningful commercial outcomes.
Partner with SDRs, Marketing, Strategy and cross-functional teams to build pipeline, improve funnel conversion and develop go-to-market strategies for priority industries and accounts.
You'll work from our Hong Kong office five days a week.
Essentials
8+ years of experience selling complex technology products to enterprise accounts, preferably with several years in fintech.
A proven track record of new-business solution selling in areas such as FX, payments, transaction banking or card issuing.
Experience selling to target sectors including eCommerce, marketplaces, fintech, online travel, digital content or similar network and platform businesses.
A strong network of decision-makers and stakeholders for payments or financial solutions across relevant enterprise prospects.
A track record of achieving revenue targets, sales KPIs and other commercial outcomes.
Strong analytical, organisational, communication and solution-selling skills, with the ability to tailor your approach to customer needs.
Experience identifying, influencing and managing complex buying groups and key decision-makers.
The ability to own the full deal cycle, from prospecting and pipeline development through to implementation and go-live.
The maturity, accountability and self-direction to operate effectively in a high-growth environment.
Preferred
Experience selling APIs or other technically complex, API-driven solutions.
Experience working with FX, payment, transaction banking or card-issuing products.
Experience developing go-to-market strategies for specific verticals, companies or use cases.
Experience helping establish sales practices, processes or playbooks for a growing regional team.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nEnterprise customers are solving complex financial challenges across markets, products and stakeholders. You'll help them understand what’s possible with Airwallex’s FX and payment API solutions, while building the relationships and commercial momentum that move opportunities from prospecting to go-live.\n\n - Own the full enterprise sales cycle, from identifying and qualifying new opportunities through to go-live.\n\n - Build relationships with large, often multinational organisations across APAC, using your network, industry expertise and understanding of complex financial workflows to create meaningful commercial outcomes.\n\n - Partner with SDRs, Marketing, Strategy and cross-functional teams to build pipeline, improve funnel conversion and develop go-to-market strategies for priority industries and accounts.\n\nYou'll work from our Hong Kong office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years of experience selling complex technology products to enterprise accounts, preferably with several years in fintech.\n\n - A proven track record of new-business solution selling in areas such as FX, payments, transaction banking or card issuing.\n\n - Experience selling to target sectors including eCommerce, marketplaces, fintech, online travel, digital content or similar network and platform businesses.\n\n - A strong network of decision-makers and stakeholders for payments or financial solutions across relevant enterprise prospects.\n\n - A track record of achieving revenue targets, sales KPIs and other commercial outcomes.\n\n - Strong analytical, organisational, communication and solution-selling skills, with the ability to tailor your approach to customer needs.\n\n - Experience identifying, influencing and managing complex buying groups and key decision-makers.\n\n - The ability to own the full deal cycle, from prospecting and pipeline development through to implementation and go-live.\n\n - The maturity, accountability and self-direction to operate effectively in a high-growth environment.\n\nPreferred\n\n - Experience selling APIs or other technically complex, API-driven solutions.\n\n - Experience working with FX, payment, transaction banking or card-issuing products.\n\n - Experience developing go-to-market strategies for specific verticals, companies or use cases.\n\n - Experience helping establish sales practices, processes or playbooks for a growing regional team.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1d4b22cd-33cd-44b8-83fe-108d11907f2f","title":"Software Engineer, Agentic AI","department":"Engineering","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-07T05:39:25.881+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1d4b22cd-33cd-44b8-83fe-108d11907f2f","applyUrl":"https://jobs.ashbyhq.com/airwallex/1d4b22cd-33cd-44b8-83fe-108d11907f2f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
2+ years of experience in applied AI/ML engineering with production deployments.
Strong Python skills and experience with ML frameworks such as PyTorch, JAX, or TensorFlow.
A track record of building and deploying AI agents, orchestration frameworks, or multi-step reasoning systems.
An understanding of monitoring, evaluation, and iteration in production AI systems.
The ability to balance innovation with reliability, scalability, and compliance.
Experience with agentic frameworks such as LangChain, LlamaIndex, AutoGen, CrewAI, Semantic Kernel, or emerging open-source stacks.
Experience integrating AI reasoning into secure, production systems.
Experience building intelligent automation for payments, payroll, bookkeeping, tax, or other financial workflows.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 2+ years of experience in applied AI/ML engineering with production deployments.\n\n - Strong Python skills and experience with ML frameworks such as PyTorch, JAX, or TensorFlow.\n\n - A track record of building and deploying AI agents, orchestration frameworks, or multi-step reasoning systems.\n\n - An understanding of monitoring, evaluation, and iteration in production AI systems.\n\n - The ability to balance innovation with reliability, scalability, and compliance.\n\n\n\n\nPREFERRED\n\n - Experience with agentic frameworks such as LangChain, LlamaIndex, AutoGen, CrewAI, Semantic Kernel, or emerging open-source stacks.\n\n - Experience integrating AI reasoning into secure, production systems.\n\n - Experience building intelligent automation for payments, payroll, bookkeeping, tax, or other financial workflows.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$120K – $200K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120K - $200K","compensationTiers":[{"id":"1da89a2b-4649-414e-a0c5-1e88898af58d","tierSummary":"$120K – $200K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ac6b7369-9fc6-4991-b0f0-9916d5ea6e60","summary":"$120K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":200000},{"id":"4bb393cc-ae22-442c-a479-125c211880a9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"777bae53-a95c-473c-93c7-0fe14b79f69b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":200000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"76737659-4f27-450f-8f7b-f690723faad5","title":"Senior Manager, Strategic Partnerships, EMEA","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}}],"publishedAt":"2025-05-20T13:31:52.661+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/76737659-4f27-450f-8f7b-f690723faad5","applyUrl":"https://jobs.ashbyhq.com/airwallex/76737659-4f27-450f-8f7b-f690723faad5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Senior Manager, Strategic Partnerships, EMEA, will drive business growth by identifying, developing and managing pivotal, complex partnerships for Airwallex. You’ll translate Airwallex’s objectives into a partnerships and outbound strategy, identifying target partners and mutually beneficial use cases. Working across Legal, Product, Operations, Sales, Marketing and other teams, you’ll lead strategic commercial and product integrations that support user adoption and revenue growth.
Build and maintain trusted relationships with external executives and decision-makers, as well as internal cross-functional teams.
Lead product integration scoping, and structure and negotiate partnership agreements and value exchanges that work for both sides.
Manage risk and secure cross-functional buy-in for partnership agreements and product integrations.
Shape a range of deal types and own partner relationships across verticals, structures and deal stages, from pre-deal strategy through implementation and ongoing partner management.
Measure partnership return on investment, understand performance metrics and identify optimisation levers.
This role is based in London or Amsterdam, with three days a week in the office.
Essentials
A bachelor’s degree.
At least 5 years of experience in strategic partnerships, business development, product or a related role.
A proven track record of thinking strategically and managing complex dynamics and motivations.
The ability to earn trust and work effectively in a cross-cultural, global environment across teams and time zones.
Strong executive presence, including excellent communication and presentation skills.
The ability to shape product integrations and think through product and commercial nuances.
A strategic mindset, with the ability to translate strategy into actionable plans and work effectively through significant ambiguity.
Strong quantitative skills, including the ability to measure partnership return on investment, understand performance metrics and identify optimisation levers.
Preferred
Experience in fintech and payments.
Experience in partnerships and deal-making.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You can advocate hard for a position, then fully support the team’s direction once a call is made.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You have experience at a fintech, payments company, or other highly regulated business.
Financial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.
It's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.
If you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Senior Manager, Strategic Partnerships, EMEA, will drive business growth by identifying, developing and managing pivotal, complex partnerships for Airwallex. You’ll translate Airwallex’s objectives into a partnerships and outbound strategy, identifying target partners and mutually beneficial use cases. Working across Legal, Product, Operations, Sales, Marketing and other teams, you’ll lead strategic commercial and product integrations that support user adoption and revenue growth.\n\n - Build and maintain trusted relationships with external executives and decision-makers, as well as internal cross-functional teams.\n\n - Lead product integration scoping, and structure and negotiate partnership agreements and value exchanges that work for both sides.\n\n - Manage risk and secure cross-functional buy-in for partnership agreements and product integrations.\n\n - Shape a range of deal types and own partner relationships across verticals, structures and deal stages, from pre-deal strategy through implementation and ongoing partner management.\n\n - Measure partnership return on investment, understand performance metrics and identify optimisation levers.\n\nThis role is based in London or Amsterdam, with three days a week in the office.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree.\n\n - At least 5 years of experience in strategic partnerships, business development, product or a related role.\n\n - A proven track record of thinking strategically and managing complex dynamics and motivations.\n\n - The ability to earn trust and work effectively in a cross-cultural, global environment across teams and time zones.\n\n - Strong executive presence, including excellent communication and presentation skills.\n\n - The ability to shape product integrations and think through product and commercial nuances.\n\n - A strategic mindset, with the ability to translate strategy into actionable plans and work effectively through significant ambiguity.\n\n - Strong quantitative skills, including the ability to measure partnership return on investment, understand performance metrics and identify optimisation levers.\n\nPreferred\n\n - Experience in fintech and payments.\n\n - Experience in partnerships and deal-making.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You can advocate hard for a position, then fully support the team’s direction once a call is made.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinancial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.\n\nIt's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.\n\nIf you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d943812b-edf6-4f92-bce3-1bbab2d8a480","title":"Senior Software Engineer, AI Tooling","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-02T22:49:59.311+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d943812b-edf6-4f92-bce3-1bbab2d8a480","applyUrl":"https://jobs.ashbyhq.com/airwallex/d943812b-edf6-4f92-bce3-1bbab2d8a480/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build AI tools and applications used by Airwallex employees, taking projects from inception through implementation. You’ll work across platform engineering, security, automation, and infrastructure to help teams operate more effectively.
Lead the development of AI tools and applications from inception through implementation
Build, monitor, and maintain infrastructure including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines
Partner with engineers and product engineering teams to identify opportunities for automation and tooling development
Support incident response by building tools for threat hunting, remediation, and security scanning
Deliver security improvements such as automated patching, gateways, and other services that reduce risk
Mentor Software Engineers and help grow the engineering team
You’ll work from our San Francisco office three days a week.
Essentials
A bachelor’s degree in Computer Science, Information Security, or a related field
8+ years of experience as a Software Engineer
Experience working with production codebases
Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++
Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes
A track record of working autonomously on projects and delivering high-quality work on time
Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
The ability to dive deep to find the best solution to a problem
Strong curiosity and a willingness to ask questions, gather context, and learn
Preferred
Experience working in a high-growth technology company
Hands-on experience with AI, specifically leveraging AI to build applications
Experience maintaining Linux operating systems
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build AI tools and applications used by Airwallex employees, taking projects from inception through implementation. You’ll work across platform engineering, security, automation, and infrastructure to help teams operate more effectively.\n\n - Lead the development of AI tools and applications from inception through implementation\n\n - Build, monitor, and maintain infrastructure including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines\n\n - Partner with engineers and product engineering teams to identify opportunities for automation and tooling development\n\n - Support incident response by building tools for threat hunting, remediation, and security scanning\n\n - Deliver security improvements such as automated patching, gateways, and other services that reduce risk\n\n - Mentor Software Engineers and help grow the engineering team\n\nYou’ll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Information Security, or a related field\n\n - 8+ years of experience as a Software Engineer\n\n - Experience working with production codebases\n\n - Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++\n\n - Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes\n\n - A track record of working autonomously on projects and delivering high-quality work on time\n\n - Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders\n\n - The ability to dive deep to find the best solution to a problem\n\n - Strong curiosity and a willingness to ask questions, gather context, and learn\n\nPreferred\n\n - Experience working in a high-growth technology company\n\n - Hands-on experience with AI, specifically leveraging AI to build applications\n\n - Experience maintaining Linux operating systems\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$200K - $250K","compensationTiers":[{"id":"3d16d5fa-1bd2-4c08-b71c-04f746fff692","tierSummary":"$200K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"3b5acd4d-feb1-43a6-bcf5-f3326148b270","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4c1fae9e-3c46-4265-917b-4822ec9e989f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"de8ccf68-bada-45b8-9729-8c1cc59f1bfb","summary":"$200K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":250000}]}},{"id":"92e5b670-da4a-4cc3-94ed-740ff37d68df","title":"Director, Sales, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-27T20:35:53.845+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/92e5b670-da4a-4cc3-94ed-740ff37d68df","applyUrl":"https://jobs.ashbyhq.com/airwallex/92e5b670-da4a-4cc3-94ed-740ff37d68df/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritizing our customers, and a deep understanding of the unique challenges faced by multinational organizations.
The Director, Enterprise Sales is a foundational sales role at Airwallex. This will be a hybrid position based in San Francisco or New York. As a Director, Enterprise Sales, you will be focused on selling our FX & Payment API product into one of our target verticals. You will use your deep network and industry experience to hit the ground running and deliver quick results. Success in this role is based on successfully achieving target volume and revenue targets and you will enjoy significant commission and share option upside for hitting those targets.
Responsibilities:
Acquire new enterprise customers across North America through your existing network and experience
Own and drive the entire deal cycle from prospecting to close for both, new logos and customer expansions
Identify new companies, use cases and prospects through research with help of our strategy and sales enablement team
Work collaboratively with people at all levels and across functions and cultures
Provide regular reporting against KPIs, metrics and targets
Ensure the best customer experience and on-boarding process for new customers
Negotiate partnership agreements and commercial contracts in conjunction with legal, finance and strategy through to execution
Build and manage a strong, reliable pipeline, as well as help define best practices that will be the foundation for the US sales team
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
At least 8 years of experience selling a complex technology product to enterprise accounts
Success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets
Willing to travel as required
Preferred qualifications:
Your sales experience includes 2 to 3 years in fintech or payments software
A top performing sales professional with a proven track record of new business solution selling, ideally within FX or payment sales
Broad existing network of key decision makers for payments solutions at our target prospects
A technical mindset, with prior experience in selling complex, API-driven solutions
Besides strong analytical skills and an organized way of working, you will have excellent communication and solution selling selling skills (directly tailored to customer needs) and experience in identifying and influencing key decision makers and stakeholders
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM \n\nThe Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritizing our customers, and a deep understanding of the unique challenges faced by multinational organizations.\n\n\n\n\nWHAT YOU'LL DO\n\nThe Director, Enterprise Sales is a foundational sales role at Airwallex. This will be a hybrid position based in San Francisco or New York. As a Director, Enterprise Sales, you will be focused on selling our FX & Payment API product into one of our target verticals. You will use your deep network and industry experience to hit the ground running and deliver quick results. Success in this role is based on successfully achieving target volume and revenue targets and you will enjoy significant commission and share option upside for hitting those targets.\n\n\n\nResponsibilities:\n\n - Acquire new enterprise customers across North America through your existing network and experience\n\n - Own and drive the entire deal cycle from prospecting to close for both, new logos and customer expansions\n\n - Identify new companies, use cases and prospects through research with help of our strategy and sales enablement team\n\n - Work collaboratively with people at all levels and across functions and cultures\n\n - Provide regular reporting against KPIs, metrics and targets\n\n - Ensure the best customer experience and on-boarding process for new customers\n\n - Negotiate partnership agreements and commercial contracts in conjunction with legal, finance and strategy through to execution\n\n - Build and manage a strong, reliable pipeline, as well as help define best practices that will be the foundation for the US sales team\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - At least 8 years of experience selling a complex technology product to enterprise accounts\n\n - Success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets\n\n - Willing to travel as required\n\n\n\nPreferred qualifications:\n\n - Your sales experience includes 2 to 3 years in fintech or payments software\n\n - A top performing sales professional with a proven track record of new business solution selling, ideally within FX or payment sales \n\n - Broad existing network of key decision makers for payments solutions at our target prospects\n\n - A technical mindset, with prior experience in selling complex, API-driven solutions\n\n - Besides strong analytical skills and an organized way of working, you will have excellent communication and solution selling selling skills (directly tailored to customer needs) and experience in identifying and influencing key decision makers and stakeholders\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$300K – $475K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$300K - $475K","compensationTiers":[{"id":"556524e4-7f33-4d93-866b-0c47a3287620","tierSummary":"On Target Earnings $300K – $475K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"fdca4970-76a3-4ac0-9893-314f96ba1bde","summary":"On Target Earnings $300K – $475K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":475000},{"id":"167cba7d-24b2-4656-af9d-15abea648995","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b8c2d206-caf4-4885-b4fc-04b297e59adc","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":475000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"14e496a6-d536-460f-90e3-b1e75dc4ae52","title":"Senior Manager, Strategic Sourcing","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T02:13:34.918+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/14e496a6-d536-460f-90e3-b1e75dc4ae52","applyUrl":"https://jobs.ashbyhq.com/airwallex/14e496a6-d536-460f-90e3-b1e75dc4ae52/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
Airwallex is looking for a Senior Manager, Strategic Sourcing to lead our strategic approach to third-party spend globally.
Reporting to the Head of Strategic Finance, you will shape category and vendor strategies, lead our most important commercial negotiations, and identify opportunities to optimize our vendor portfolio and cost base. The role spans major indirect spend categories, with particular focus on technology, software, cloud and other strategically important vendors.
This is a strategy-led, highly analytical role. We are looking for someone who can anticipate needs rather than react to procurement requests, challenge demand and requirements where appropriate, and balance cost discipline with quality, technical capability, risk and long-term strategic value. Procurement operations and transactional processes are supported separately.
What you'll do
Set category and vendor strategy
Develop category strategies across major areas of third-party spend, informed by business priorities, market dynamics, cost drivers and the vendor landscape.
Build a forward-looking view of Airwallex's vendor portfolio, identifying opportunities to consolidate, rationalize, re-source or deepen strategic relationships.
Shape sourcing decisions early, including requirements, vendor selection, commercial models, build-versus-buy considerations and longer-term vendor strategy.
Lead strategic sourcing and negotiations
Lead Airwallex's most important sourcing initiatives and vendor negotiations, from market assessment and commercial evaluation through contracting and renewal.
Develop rigorous negotiation strategies using benchmarks, usage and demand data, competitive alternatives, total cost of ownership and detailed vendor economics.
Optimize the full commercial structure, including pricing, commitments, contract duration, payment terms, renewals, price increases and service levels.
Drive value and cost discipline
Build and prioritize a pipeline of opportunities across pricing, demand, utilization, specifications, vendor consolidation and commercial structures.
Challenge whether spend is necessary and appropriately sized, rather than focusing solely on negotiating lower prices.
Quantify and track commercial outcomes, ensuring negotiated value translates into realized financial impact and informs budgeting and forward planning.
Build strategic sourcing capabilities
Establish clear frameworks and best practices for sourcing, supplier selection, negotiation, strategic vendor management and renewals.
Build a reliable source of truth across vendors, spend, contracts, commitments, renewals and key commercial risks.
Bring external benchmarks and market intelligence into decision-making, while establishing appropriate governance for Airwallex's most strategic vendors.
What we're looking for
8+ years of experience in strategic sourcing, category management, procurement, commercial strategy or a related field, ideally within technology, fintech or another fast-growing global business.
Strong track record of personally leading complex, high-value negotiations and delivering material commercial outcomes.
Deep experience in technology and software sourcing; exposure to cloud, data, professional services or other major indirect categories is highly desirable.
Strong strategic, analytical and financial capabilities, including experience evaluating pricing structures, usage, total cost of ownership and vendor economics.
Strong commercial judgment, with the ability to balance cost, capability, speed, risk and longer-term strategic value.
Ability to operate from strategy through execution, from developing a category roadmap to working through the detail of a complex pricing model or contract.
Strong communication and stakeholder management skills, with the credibility to influence senior internal stakeholders and vendor executives.
High ownership and comfort building structure and best practices in a fast-moving environment.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nAirwallex is looking for a Senior Manager, Strategic Sourcing to lead our strategic approach to third-party spend globally.\n\nReporting to the Head of Strategic Finance, you will shape category and vendor strategies, lead our most important commercial negotiations, and identify opportunities to optimize our vendor portfolio and cost base. The role spans major indirect spend categories, with particular focus on technology, software, cloud and other strategically important vendors.\n\nThis is a strategy-led, highly analytical role. We are looking for someone who can anticipate needs rather than react to procurement requests, challenge demand and requirements where appropriate, and balance cost discipline with quality, technical capability, risk and long-term strategic value. Procurement operations and transactional processes are supported separately.\n\n\n\nWhat you'll do\n\nSet category and vendor strategy\n\n - Develop category strategies across major areas of third-party spend, informed by business priorities, market dynamics, cost drivers and the vendor landscape.\n\n - Build a forward-looking view of Airwallex's vendor portfolio, identifying opportunities to consolidate, rationalize, re-source or deepen strategic relationships.\n\n - Shape sourcing decisions early, including requirements, vendor selection, commercial models, build-versus-buy considerations and longer-term vendor strategy.\n\n\n\nLead strategic sourcing and negotiations\n\n - Lead Airwallex's most important sourcing initiatives and vendor negotiations, from market assessment and commercial evaluation through contracting and renewal.\n\n - Develop rigorous negotiation strategies using benchmarks, usage and demand data, competitive alternatives, total cost of ownership and detailed vendor economics.\n\n - Optimize the full commercial structure, including pricing, commitments, contract duration, payment terms, renewals, price increases and service levels.\n\n\n\nDrive value and cost discipline\n\n - Build and prioritize a pipeline of opportunities across pricing, demand, utilization, specifications, vendor consolidation and commercial structures.\n\n - Challenge whether spend is necessary and appropriately sized, rather than focusing solely on negotiating lower prices.\n\n - Quantify and track commercial outcomes, ensuring negotiated value translates into realized financial impact and informs budgeting and forward planning.\n\n\n\nBuild strategic sourcing capabilities\n\n - Establish clear frameworks and best practices for sourcing, supplier selection, negotiation, strategic vendor management and renewals.\n\n - Build a reliable source of truth across vendors, spend, contracts, commitments, renewals and key commercial risks.\n\n - Bring external benchmarks and market intelligence into decision-making, while establishing appropriate governance for Airwallex's most strategic vendors.\n\n\n\nWhat we're looking for\n\n - 8+ years of experience in strategic sourcing, category management, procurement, commercial strategy or a related field, ideally within technology, fintech or another fast-growing global business.\n\n - Strong track record of personally leading complex, high-value negotiations and delivering material commercial outcomes.\n\n - Deep experience in technology and software sourcing; exposure to cloud, data, professional services or other major indirect categories is highly desirable.\n\n - Strong strategic, analytical and financial capabilities, including experience evaluating pricing structures, usage, total cost of ownership and vendor economics.\n\n - Strong commercial judgment, with the ability to balance cost, capability, speed, risk and longer-term strategic value.\n\n - Ability to operate from strategy through execution, from developing a category roadmap to working through the detail of a complex pricing model or contract.\n\n - Strong communication and stakeholder management skills, with the credibility to influence senior internal stakeholders and vendor executives.\n\n - High ownership and comfort building structure and best practices in a fast-moving environment.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8208fe0d-6aab-4783-98ff-3bf3c393d67e","title":"Senior Software Engineer, Financial Platform","department":"Engineering","team":"Financial Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-06-11T09:21:00.820+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8208fe0d-6aab-4783-98ff-3bf3c393d67e","applyUrl":"https://jobs.ashbyhq.com/airwallex/8208fe0d-6aab-4783-98ff-3bf3c393d67e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll engineer sophisticated and scalable backend systems that manage financial data and transactions efficiently and securely.
Build backend systems that support robust, scalable financial data and transaction processing.
Partner with Product Management, Design, and other Engineering teams to improve product functionality, meet customer needs, and work within regulatory requirements.
Improve product requirements through product insight and data-driven feedback, strengthening system robustness and scalability.
Raise financial data integrity by implementing and enhancing checks and processes that maintain accuracy and consistency.
Protect user data and transactions by applying security best practices and preventing unauthorised access.
You have a strong foundation in backend software engineering, with expertise in languages such as Java, Kotlin, or equivalent.
You leverage data to make informed decisions and enhance platform effectiveness.
You have a deep understanding of customer and financial data needs, guiding your approach to software development.
You work collaboratively, share knowledge, and embrace diverse perspectives to achieve collective goals.
You're eager to learn new skills and technologies and adapt quickly to changes in the fintech landscape.
You're focused on security, particularly protecting user data and preventing unauthorised access.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You simplify complexity rather than hiding behind it.
The Financial Platform team is the core engine powering Airwallex's global expansion. We own the fundamental financial stack, including the Client Wallet, Transaction Processing Engine, and Internal Ledger. Together, these mission-critical systems manage real-time balances, account for every transaction, and execute global settlements at massive scale. Our mandate is to safeguard financial integrity and ensure absolute precision across all settlements while scaling our infrastructure to fuel hyper-growth. If you want to build high-visibility architecture where your code directly secures and drives our global platform, this is where you belong.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll engineer sophisticated and scalable backend systems that manage financial data and transactions efficiently and securely.\n\n - Build backend systems that support robust, scalable financial data and transaction processing.\n\n - Partner with Product Management, Design, and other Engineering teams to improve product functionality, meet customer needs, and work within regulatory requirements.\n\n - Improve product requirements through product insight and data-driven feedback, strengthening system robustness and scalability.\n\n - Raise financial data integrity by implementing and enhancing checks and processes that maintain accuracy and consistency.\n\n - Protect user data and transactions by applying security best practices and preventing unauthorised access.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - You have a strong foundation in backend software engineering, with expertise in languages such as Java, Kotlin, or equivalent.\n\n - You leverage data to make informed decisions and enhance platform effectiveness.\n\n - You have a deep understanding of customer and financial data needs, guiding your approach to software development.\n\n - You work collaboratively, share knowledge, and embrace diverse perspectives to achieve collective goals.\n\n - You're eager to learn new skills and technologies and adapt quickly to changes in the fintech landscape.\n\n - You're focused on security, particularly protecting user data and preventing unauthorised access.\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You simplify complexity rather than hiding behind it.\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Financial Platform team is the core engine powering Airwallex's global expansion. We own the fundamental financial stack, including the Client Wallet, Transaction Processing Engine, and Internal Ledger. Together, these mission-critical systems manage real-time balances, account for every transaction, and execute global settlements at massive scale. Our mandate is to safeguard financial integrity and ensure absolute precision across all settlements while scaling our infrastructure to fuel hyper-growth. If you want to build high-visibility architecture where your code directly secures and drives our global platform, this is where you belong.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1711508a-927f-48c2-b3ef-0a79ccd0299d","title":"Staff Software Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-08-20T04:13:10.226+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1711508a-927f-48c2-b3ef-0a79ccd0299d","applyUrl":"https://jobs.ashbyhq.com/airwallex/1711508a-927f-48c2-b3ef-0a79ccd0299d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Software Engineer on the Spend team, you'll lead the architecture and development of backend systems that support Airwallex's financial operating layer for modern businesses. You'll shape technical direction across corporate cards, expenses, bills, and procurement while helping build reliable financial workflows at scale.
Lead the architecture, design, and evolution of complex backend systems that power Airwallex's Spend products, including corporate cards, expenses, bills, and procurement.
Drive cross-team technical initiatives and shape the long-term engineering strategy for scalable, secure, and reliable financial workflows.
Own backend services end to end, from technical discovery and design through implementation, testing, deployment, observability, and ongoing maintenance.
Raise the bar on system design, API quality, testing, reliability, and performance while helping teams make sound technical trade-offs.
Mentor engineers and collaborate closely with Product, Design, Infrastructure, Risk, and Compliance to deliver dependable solutions for global businesses.
You'll work from our Singapore office five days a week.
Essentials
A bachelor's degree in Computer Science, Software Engineering, or a related field.
8+ years of professional software engineering experience, including experience in technical leadership roles.
Proven experience architecting and scaling backend systems and APIs in production.
Strong computer science fundamentals, including data structures, algorithms, and distributed systems.
Expertise in at least one backend language, such as Java, Kotlin, Go, or Python.
Deep understanding of REST API design and modern backend frameworks, such as Spring Boot.
Experience with cloud infrastructure, such as AWS or GCP, and container orchestration tools such as Kubernetes.
Strong commitment to code quality, reliability, and performance.
Preferred
Experience leading cross-team initiatives and influencing technical direction at a system-wide level.
Proficiency with observability and monitoring tools, such as Grafana, Prometheus, or Splunk.
Familiarity with security and compliance considerations in financial services.
A passion for mentoring and helping others grow.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Software Engineer on the Spend team, you'll lead the architecture and development of backend systems that support Airwallex's financial operating layer for modern businesses. You'll shape technical direction across corporate cards, expenses, bills, and procurement while helping build reliable financial workflows at scale.\n\n - Lead the architecture, design, and evolution of complex backend systems that power Airwallex's Spend products, including corporate cards, expenses, bills, and procurement.\n\n - Drive cross-team technical initiatives and shape the long-term engineering strategy for scalable, secure, and reliable financial workflows.\n\n - Own backend services end to end, from technical discovery and design through implementation, testing, deployment, observability, and ongoing maintenance.\n\n - Raise the bar on system design, API quality, testing, reliability, and performance while helping teams make sound technical trade-offs.\n\n - Mentor engineers and collaborate closely with Product, Design, Infrastructure, Risk, and Compliance to deliver dependable solutions for global businesses.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor's degree in Computer Science, Software Engineering, or a related field.\n\n - 8+ years of professional software engineering experience, including experience in technical leadership roles.\n\n - Proven experience architecting and scaling backend systems and APIs in production.\n\n - Strong computer science fundamentals, including data structures, algorithms, and distributed systems.\n\n - Expertise in at least one backend language, such as Java, Kotlin, Go, or Python.\n\n - Deep understanding of REST API design and modern backend frameworks, such as Spring Boot.\n\n - Experience with cloud infrastructure, such as AWS or GCP, and container orchestration tools such as Kubernetes.\n\n - Strong commitment to code quality, reliability, and performance.\n\nPreferred\n\n - Experience leading cross-team initiatives and influencing technical direction at a system-wide level.\n\n - Proficiency with observability and monitoring tools, such as Grafana, Prometheus, or Splunk.\n\n - Familiarity with security and compliance considerations in financial services.\n\n - A passion for mentoring and helping others grow.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8c7f2601-c8c6-44e8-855e-699ad8ba3bda","title":"Senior Backend Engineer, Spend Team (Cards)","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-16T10:00:12.905+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8c7f2601-c8c6-44e8-855e-699ad8ba3bda","applyUrl":"https://jobs.ashbyhq.com/airwallex/8c7f2601-c8c6-44e8-855e-699ad8ba3bda/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Engineering team at Airwallex is a diverse group of innovators, builders, and problem solvers, driven by a mission to empower businesses to operate anywhere, anytime. We thrive in a collaborative and fast-paced environment, where we're constantly pushing the boundaries of what's possible in the financial technology space. As a team, we value technical craftsmanship, continuous learning, and a strong sense of ownership, working together to build scalable, reliable, and secure products that empower businesses of all sizes to grow without borders.
The Cards team at Airwallex builds and maintains distributed systems that enable businesses to issue debit cards and manage expenses at scale. The team addresses complex requirements around compliance, security, and the evolving needs of global users—supporting millions of seamless card transactions and ensuring robust, reliable expense management solutions for companies worldwide.
As a Senior Engineer on the Cards team, you will design and build scalable backend systems that power our card issuance and expense management products. You will collaborate with cross-functional teams to deliver reliable, secure features while mentoring engineers and influencing the technical direction of the platform.
This role is based in Singapore.
Design and implement scalable, secure backend services that power the Cards product.
Contribute to the architecture and long-term technical vision of our backend systems.
Own end-to-end delivery of new features and improvements—from design to production.
Write high-quality, testable code with attention to reliability and maintainability.
Promote and uphold engineering best practices, including observability and API design.
Collaborate with cross-functional teams including product, infrastructure, and design.
Provide technical mentorship and support the growth of other engineers on the team.
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
5+ years of professional software engineering experience.
Hands-on experience designing and building backend systems and APIs in production.
Strong computer science fundamentals, including algorithms, data structures, and distributed systems.
Proficient in at least one backend language (e.g., Java, Kotlin, Go, Python).
Solid understanding of REST API design and backend frameworks (e.g., Spring Boot).
Experience working with cloud infrastructure (e.g., AWS, GCP) and container orchestration (e.g., Kubernetes).
Strong focus on performance, reliability, and code quality.
Familiarity with observability and monitoring tools (e.g., Grafana, Prometheus, Splunk).
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Engineering team at Airwallex is a diverse group of innovators, builders, and problem solvers, driven by a mission to empower businesses to operate anywhere, anytime. We thrive in a collaborative and fast-paced environment, where we're constantly pushing the boundaries of what's possible in the financial technology space. As a team, we value technical craftsmanship, continuous learning, and a strong sense of ownership, working together to build scalable, reliable, and secure products that empower businesses of all sizes to grow without borders.\n\n\n\nThe Cards team at Airwallex builds and maintains distributed systems that enable businesses to issue debit cards and manage expenses at scale. The team addresses complex requirements around compliance, security, and the evolving needs of global users—supporting millions of seamless card transactions and ensuring robust, reliable expense management solutions for companies worldwide.\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nAs a Senior Engineer on the Cards team, you will design and build scalable backend systems that power our card issuance and expense management products. You will collaborate with cross-functional teams to deliver reliable, secure features while mentoring engineers and influencing the technical direction of the platform.\n\nThis role is based in Singapore.\n\n\n\n\n\n\nRESPONSIBILITIES\n\n - Design and implement scalable, secure backend services that power the Cards product.\n\n - Contribute to the architecture and long-term technical vision of our backend systems.\n\n - Own end-to-end delivery of new features and improvements—from design to production.\n\n - Write high-quality, testable code with attention to reliability and maintainability.\n\n - Promote and uphold engineering best practices, including observability and API design.\n\n - Collaborate with cross-functional teams including product, infrastructure, and design.\n\n - Provide technical mentorship and support the growth of other engineers on the team.\n\n\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - Bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - 5+ years of professional software engineering experience.\n\n - Hands-on experience designing and building backend systems and APIs in production.\n\n - Strong computer science fundamentals, including algorithms, data structures, and distributed systems.\n\n - Proficient in at least one backend language (e.g., Java, Kotlin, Go, Python).\n\n - Solid understanding of REST API design and backend frameworks (e.g., Spring Boot).\n\n - Experience working with cloud infrastructure (e.g., AWS, GCP) and container orchestration (e.g., Kubernetes).\n\n - Strong focus on performance, reliability, and code quality.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Familiarity with observability and monitoring tools (e.g., Grafana, Prometheus, Splunk).\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"aa6d6432-8871-4aea-9c8c-50f60e2bffa2","title":"Senior Software Engineer, Org & Identity","department":"Engineering","team":"Org & Identity","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-14T14:34:08.645+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/aa6d6432-8871-4aea-9c8c-50f60e2bffa2","applyUrl":"https://jobs.ashbyhq.com/airwallex/aa6d6432-8871-4aea-9c8c-50f60e2bffa2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll shape the long-term technical vision for Airwallex's identity, authentication, and core account domains. You'll work on highly available, cloud-native systems that secure our platform and support global scale.
Own the technical vision and architecture for our Identity and Access Management and account infrastructure domains.
Build highly available, cloud-native IAM products and account infrastructure using Java or Kotlin.
Partner with Product, Security, Compliance, Legal, and Engineering teams to turn business and regulatory requirements into scalable technical roadmaps.
Improve engineering quality through thoughtful system design, code reviews, automated testing, and best practices for performance, reliability, and security.
You'll work from our Singapore office five days a week.
A bachelor's degree or higher in Computer Science, Engineering, Information Technology, or a related field.
5+ years of professional software engineering experience, with a focus on backend development.
Strong proficiency in a modern programming language such as Java, Kotlin, Go, or Python.
Deep understanding of Identity and Access Management concepts, including authentication, authorization, SSO, and MFA.
Experience with cloud platforms such as AWS, GCP, or Azure, and containerisation technologies such as Docker and Kubernetes.
Solid knowledge of relational and non-relational databases, such as PostgreSQL, Cassandra, and Redis.
Experience mentoring engineers and helping level up team capabilities.
Familiarity with application security best practices and secure coding standards, including OWASP.
Experience designing, developing, and maintaining highly available products and scalable infrastructure.
Experience implementing security protocols such as OAuth2, OIDC, or SAML.
Experience working cross-functionally with Product, Security, Compliance, Legal, and Engineering teams.
Experience in the fintech, banking, or payments industry.
Experience with data governance tools or privacy-enhancing technologies.
Experience working in a high-growth startup environment.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
The Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll shape the long-term technical vision for Airwallex's identity, authentication, and core account domains. You'll work on highly available, cloud-native systems that secure our platform and support global scale.\n\n - Own the technical vision and architecture for our Identity and Access Management and account infrastructure domains.\n\n - Build highly available, cloud-native IAM products and account infrastructure using Java or Kotlin.\n\n - Partner with Product, Security, Compliance, Legal, and Engineering teams to turn business and regulatory requirements into scalable technical roadmaps.\n\n - Improve engineering quality through thoughtful system design, code reviews, automated testing, and best practices for performance, reliability, and security.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor's degree or higher in Computer Science, Engineering, Information Technology, or a related field.\n\n - 5+ years of professional software engineering experience, with a focus on backend development.\n\n - Strong proficiency in a modern programming language such as Java, Kotlin, Go, or Python.\n\n - Deep understanding of Identity and Access Management concepts, including authentication, authorization, SSO, and MFA.\n\n - Experience with cloud platforms such as AWS, GCP, or Azure, and containerisation technologies such as Docker and Kubernetes.\n\n - Solid knowledge of relational and non-relational databases, such as PostgreSQL, Cassandra, and Redis.\n\n - Experience mentoring engineers and helping level up team capabilities.\n\n - Familiarity with application security best practices and secure coding standards, including OWASP.\n\n - Experience designing, developing, and maintaining highly available products and scalable infrastructure.\n\n - Experience implementing security protocols such as OAuth2, OIDC, or SAML.\n\n - Experience working cross-functionally with Product, Security, Compliance, Legal, and Engineering teams.\n\n\nPREFERRED\n\n - Experience in the fintech, banking, or payments industry.\n\n - Experience with data governance tools or privacy-enhancing technologies.\n\n - Experience working in a high-growth startup environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"24c8ee2d-0c18-43ff-ba00-47f772709dab","title":"Inbound Sales Representative, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"NZ - Auckland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T05:33:04.717+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Auckland","addressCountry":"New Zealand","addressLocality":"Auckland"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/24c8ee2d-0c18-43ff-ba00-47f772709dab","applyUrl":"https://jobs.ashbyhq.com/airwallex/24c8ee2d-0c18-43ff-ba00-47f772709dab/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
This is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.
What you’ll do
As an Inbound Sales Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customers leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.
This role is based in Auckland.
Who you are
You love to talk to customers – you must be passionate about talking to customers directly, listening to what they want, explaining the benefits of Airwallex, and articulating how we can help them
You love sales – you need to be driven to achieve KPIs
You are focused on great customer experience – when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience
You are a great communicator on the phone and via email – you can provide information verbally and in a collaborative fashion with great customer rapport
You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them
Responsibilities
You are used to delivering value in complex situations and are energised by learning about new and existing products
You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
Update activity and contact information within the CRM system and support reporting efforts
Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging
Minimum qualifications
1-2+ years’ track record of success in sales
Excellent interpersonal and communication skills
Strong interest in technology and/or financial services
Self-starter who can operate in a hyper-growth environment
Bachelor’s degree or equivalent
Preferred Qualifications
Start-up & fintech experience preferred
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\nThis is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.\n\n \n\nWhat you’ll do\n\nAs an Inbound Sales Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customers leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.\n\n\n\nThis role is based in Auckland. \n\n \n\nWho you are\n\n - You love to talk to customers – you must be passionate about talking to customers directly, listening to what they want, explaining the benefits of Airwallex, and articulating how we can help them\n\n - You love sales – you need to be driven to achieve KPIs\n\n - You are focused on great customer experience – when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience\n\n - You are a great communicator on the phone and via email – you can provide information verbally and in a collaborative fashion with great customer rapport\n\n - You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them\n\nResponsibilities\n\n - You are used to delivering value in complex situations and are energised by learning about new and existing products\n\n - You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability \n\n - Update activity and contact information within the CRM system and support reporting efforts\n\n - Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging\n\nMinimum qualifications\n\n - 1-2+ years’ track record of success in sales\n\n - Excellent interpersonal and communication skills\n\n - Strong interest in technology and/or financial services\n\n - Self-starter who can operate in a hyper-growth environment\n\n - Bachelor’s degree or equivalent\n\nPreferred Qualifications\n\n - Start-up & fintech experience preferred\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0db2de68-86ac-47d3-a80f-9b1ffe9c2101","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"NZ - Auckland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T05:42:43.562+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Auckland","addressCountry":"New Zealand","addressLocality":"Auckland"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0db2de68-86ac-47d3-a80f-9b1ffe9c2101","applyUrl":"https://jobs.ashbyhq.com/airwallex/0db2de68-86ac-47d3-a80f-9b1ffe9c2101/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What you’ll do
This is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.
The Account Executive team is a core driver of growth within Airwallex. You will focus on selling our Acquiring, Card, FX & Payment API product to eCommerce retailers, marketplaces, online travel agents, and other industries that are ideal for our product.
We value candidates who exhibit a strong drive to succeed, possess high energy levels, and maintain a diligent work ethic, combined with a hunger for success and high emotional intelligence.
Be part of a team of passionate tech sales professionals and take part in driving growth and innovation in the dynamic world of fintech. Your expertise and dedication will play a vital role in empowering businesses across New Zealand with our cutting-edge solutions.
This role is based in Auckland.
Proactive Hunting & pursuing fresh business opportunities throughout New Zealand, leveraging your existing network, experience, and strategic prospecting in the SME segment.
Own and drive the entire sales cycle from prospecting to closing for new logos.
Negotiate partnership agreements and commercial contracts with legal, finance, and strategy through execution.
Build and manage a robust and reliable pipeline and help define best practices that will be the foundation for the NZ sales team.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
You are a skilled seller, hungry to achieve new business growth through exceptional communication and rapport-building skills over the phone and in person.
You have proven success in tech sales, which will be invaluable in driving the expansion of our market share.
You thrive on independence and are always eager to take the initiative. Your commitment to delivering results shines through in everything you do.
You are collaborative, you thrive working closely with various teams and customers to deliver world-class solutions.
You’re a strong communicator, you can speak to anyone, have exceptional communication skills, and are comfortable conversing with people from all walks of life, including tech experts.
You simplify complexity, your solution-selling skills are second to none. You enjoy working with unique use cases and providing a tailored approach.
You're all about success; you take full responsibility for achieving those crucial outcomes, hitting KPIs, and reaching revenue targets. You know how to get the job done with a track record of carrying quotas and selling solutions. Winning is your game; you focus on the nitty-gritty details when crafting winning proposals and brainstorming creative solutions.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\nWhat you’ll do\n\nThis is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.\n\nThe Account Executive team is a core driver of growth within Airwallex. You will focus on selling our Acquiring, Card, FX & Payment API product to eCommerce retailers, marketplaces, online travel agents, and other industries that are ideal for our product.\n\nWe value candidates who exhibit a strong drive to succeed, possess high energy levels, and maintain a diligent work ethic, combined with a hunger for success and high emotional intelligence.\n\nBe part of a team of passionate tech sales professionals and take part in driving growth and innovation in the dynamic world of fintech. Your expertise and dedication will play a vital role in empowering businesses across New Zealand with our cutting-edge solutions.\n\nThis role is based in Auckland.\n\n \n\n\nRESPONSIBILITIES:\n\n - Proactive Hunting & pursuing fresh business opportunities throughout New Zealand, leveraging your existing network, experience, and strategic prospecting in the SME segment.\n\n - Own and drive the entire sales cycle from prospecting to closing for new logos.\n\n - Negotiate partnership agreements and commercial contracts with legal, finance, and strategy through execution.\n\n - Build and manage a robust and reliable pipeline and help define best practices that will be the foundation for the NZ sales team.\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\n\nMINIMUM QUALIFICATIONS:\n\n - You are a skilled seller, hungry to achieve new business growth through exceptional communication and rapport-building skills over the phone and in person.\n\n - You have proven success in tech sales, which will be invaluable in driving the expansion of our market share.\n\n - You thrive on independence and are always eager to take the initiative. Your commitment to delivering results shines through in everything you do.\n\n - You are collaborative, you thrive working closely with various teams and customers to deliver world-class solutions.\n\n - You’re a strong communicator, you can speak to anyone, have exceptional communication skills, and are comfortable conversing with people from all walks of life, including tech experts.\n\n - You simplify complexity, your solution-selling skills are second to none. You enjoy working with unique use cases and providing a tailored approach.\n\n - You're all about success; you take full responsibility for achieving those crucial outcomes, hitting KPIs, and reaching revenue targets. You know how to get the job done with a track record of carrying quotas and selling solutions. Winning is your game; you focus on the nitty-gritty details when crafting winning proposals and brainstorming creative solutions.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0fb96b8b-65fe-439a-b0ce-3f9015945f84","title":"Director of Software Sales","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-01-16T23:16:08.420+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0fb96b8b-65fe-439a-b0ce-3f9015945f84","applyUrl":"https://jobs.ashbyhq.com/airwallex/0fb96b8b-65fe-439a-b0ce-3f9015945f84/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritizing our customers, and a deep understanding of the unique challenges faced by multinational organizations.
What you'll do
As a Director of Software Sales, you will be a founding member of our go-to-market team, responsible for defining and executing the sales strategy for Spend and Expense Management, one of our fastest-growing products. You will utilize your in-depth understanding of the spend management landscape to identify and penetrate new enterprise verticals, driving significant revenue growth and helping shape the future of our product offering.
This role is based in San Francisco or New York.
Responsibilities:
Define and Execute Strategy: You will be responsible for creating and implementing the go-to-market strategy for our software suite, which includes our Spend & Expense Management product. This includes identifying key target verticals and developing a plan to acquire new enterprise customers within them.
Drive Revenue Growth: You will own and manage the entire sales cycle, from prospecting and lead generation to contract negotiation and closing. You'll be expected to meet and exceed ambitious revenue targets and KPIs.
Build the Foundation: As a foundational member of the team, you will help establish best practices for the sales process, including refining our value proposition, creating sales tools, and contributing to the overall growth of the US sales team.
Become a Trusted Partner: You will build and maintain strong relationships with C-suite and senior-level decision-makers. You’ll engage in business-level and technical conversations to understand a client's specific needs and demonstrate how Airwallex's solution can address their pain points.
Collaborate and Influence: You will work closely with cross-functional teams, including Product, Engineering, Marketing, and Legal, to provide valuable market feedback that influences our product roadmap and strategy.
Who You Are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
You have a proven track record of selling a complex technology or SaaS product to enterprise accounts, with at least 10+ years of enterprise sales experience.
You are a builder with a founder-like energy. You are a self-starter who thrives in a fast-paced, ambiguous environment and is motivated by a desire to create real impact.
You are a strategic thinker who can identify new opportunities and develop a plan to capitalize on them.
You have a deep understanding of the fintech, payments, or spend management software space and a broad network of key decision-makers.
You are a top-performing sales professional with a history of exceeding new business revenue targets.
You have superior communication, negotiation, and solution-selling skills, and you are adept at presenting to multiple stakeholders, both in-person and remotely.
You are an intellectually honest and obsessively curious individual who consistently seeks to understand the \"why\" and is committed to data-driven decision-making.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritizing our customers, and a deep understanding of the unique challenges faced by multinational organizations.\n\n\n\nWhat you'll do\n\nAs a Director of Software Sales, you will be a founding member of our go-to-market team, responsible for defining and executing the sales strategy for Spend and Expense Management, one of our fastest-growing products. You will utilize your in-depth understanding of the spend management landscape to identify and penetrate new enterprise verticals, driving significant revenue growth and helping shape the future of our product offering.\n\nThis role is based in San Francisco or New York.\n\n\n\nResponsibilities:\n\n - Define and Execute Strategy: You will be responsible for creating and implementing the go-to-market strategy for our software suite, which includes our Spend & Expense Management product. This includes identifying key target verticals and developing a plan to acquire new enterprise customers within them.\n\n - Drive Revenue Growth: You will own and manage the entire sales cycle, from prospecting and lead generation to contract negotiation and closing. You'll be expected to meet and exceed ambitious revenue targets and KPIs.\n\n - Build the Foundation: As a foundational member of the team, you will help establish best practices for the sales process, including refining our value proposition, creating sales tools, and contributing to the overall growth of the US sales team.\n\n - Become a Trusted Partner: You will build and maintain strong relationships with C-suite and senior-level decision-makers. You’ll engage in business-level and technical conversations to understand a client's specific needs and demonstrate how Airwallex's solution can address their pain points.\n\n - Collaborate and Influence: You will work closely with cross-functional teams, including Product, Engineering, Marketing, and Legal, to provide valuable market feedback that influences our product roadmap and strategy.\n\n\n\nWho You Are\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - You have a proven track record of selling a complex technology or SaaS product to enterprise accounts, with at least 10+ years of enterprise sales experience.\n\n - You are a builder with a founder-like energy. You are a self-starter who thrives in a fast-paced, ambiguous environment and is motivated by a desire to create real impact.\n\n - You are a strategic thinker who can identify new opportunities and develop a plan to capitalize on them. \n\n - You have a deep understanding of the fintech, payments, or spend management software space and a broad network of key decision-makers.\n\n - You are a top-performing sales professional with a history of exceeding new business revenue targets.\n\n\n\n\nPREFERRED QUALIFICATIONS:\n\n - You have superior communication, negotiation, and solution-selling skills, and you are adept at presenting to multiple stakeholders, both in-person and remotely.\n\n - You are an intellectually honest and obsessively curious individual who consistently seeks to understand the \"why\" and is committed to data-driven decision-making.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$210K – $230K • $400K – $500K Equity • Offers Commission","scrapeableCompensationSalarySummary":"$210K - $230K","compensationTiers":[{"id":"0ebf09ab-49c5-4f04-a79d-008c270c154e","tierSummary":"$210K – $230K • $400K – $500K Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f8d18470-26c0-469d-bb11-696777d969dd","summary":"$210K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":230000},{"id":"3b056446-d46e-45d2-88a6-d0ccc72817cf","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fd3b950e-a9b0-4da0-a6b9-0cc34b0f46fe","summary":"$400K – $500K Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":230000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":500000}]}},{"id":"ca3eac30-f2d5-485d-8ad6-9574f1ab3b63","title":"Senior Network Engineer, Australia","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-10-29T03:14:56.294+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ca3eac30-f2d5-485d-8ad6-9574f1ab3b63","applyUrl":"https://jobs.ashbyhq.com/airwallex/ca3eac30-f2d5-485d-8ad6-9574f1ab3b63/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s corporate network needs to remain secure, reliable and scalable as our global footprint grows. You’ll own critical network infrastructure and help shape the systems, practices and team capabilities that support our people across regions.
Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities needed as we grow.
Design, deploy and maintain secure, highly available LAN, WAN, wireless and VPN infrastructure across our global offices and regions.
Design multi-region hybrid network patterns connecting physical offices, data centres and cloud environments, including AWS and Alibaba Cloud.
Configure and operate global connectivity across international leased lines and domestic internet connections, working across mixed-vendor environments.
Lead the configuration and troubleshooting of routers, switches, firewalls, load balancers and wireless access points.
Own CorpNet as a first responder and escalation point for complex network incidents, taking issues through to resolution and completing after-action reviews.
Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace and other teams to integrate network solutions and support business initiatives.
Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.
Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.
Develop and maintain network documentation, including diagrams, configurations and operational procedures.
Evaluate networking technologies and solutions that support Airwallex’s continued growth.
Mentor and coach network engineers, share knowledge, support skill development, manage performance and help attract strong talent.
Participate in a global follow-the-sun on-call rotation for corporate networking issues, with occasional after-hours or weekend work for network upgrades where needed to minimise business disruption.
You’ll work from our Australia office three days a week.
Senior-level experience designing, implementing and maintaining Juniper and Palo Alto Networks solutions.
Demonstrated experience working in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco and Aruba.
Experience with networking solutions for mainland China and international connectivity.
Strong fundamentals in Wi-Fi technology and endpoint engineering; hardware experience is a plus, including Juniper Mist, Cisco Meraki or Aruba.
Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.
Experience operating and troubleshooting complex corporate network environments.
Strong written and verbal English communication skills.
Ability to move quickly and make sound decisions with incomplete information when supporting a global business.
Strong knowledge of Palo Alto Networks GlobalProtect, Prisma and Prisma Cloud.
Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.
A bachelor’s degree in Information Technology, Computer Science or a related field, alongside five or more years of relevant experience.
Understanding of common identity standards, including SAML, OAuth and SSO.
Experience with cloud infrastructure, including AWS or GCP.
Understanding of RBAC, ABAC, PBAC, ACLs and common access-management principles in security and corporate IT environments.
Experience working with SaaS-based systems and applications.
Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf and Intune.
You're comfortable owning the roadmap yourself.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
Engineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.
#Singapore #Sydney #Melbourne #SanFrancisco #SF
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s corporate network needs to remain secure, reliable and scalable as our global footprint grows. You’ll own critical network infrastructure and help shape the systems, practices and team capabilities that support our people across regions.\n\n - Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities needed as we grow.\n\n - Design, deploy and maintain secure, highly available LAN, WAN, wireless and VPN infrastructure across our global offices and regions.\n\n - Design multi-region hybrid network patterns connecting physical offices, data centres and cloud environments, including AWS and Alibaba Cloud.\n\n - Configure and operate global connectivity across international leased lines and domestic internet connections, working across mixed-vendor environments.\n\n - Lead the configuration and troubleshooting of routers, switches, firewalls, load balancers and wireless access points.\n\n - Own CorpNet as a first responder and escalation point for complex network incidents, taking issues through to resolution and completing after-action reviews.\n\n - Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace and other teams to integrate network solutions and support business initiatives.\n\n - Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.\n\n - Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.\n\n - Develop and maintain network documentation, including diagrams, configurations and operational procedures.\n\n - Evaluate networking technologies and solutions that support Airwallex’s continued growth.\n\n - Mentor and coach network engineers, share knowledge, support skill development, manage performance and help attract strong talent.\n\n - Participate in a global follow-the-sun on-call rotation for corporate networking issues, with occasional after-hours or weekend work for network upgrades where needed to minimise business disruption.\n\nYou’ll work from our Australia office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Senior-level experience designing, implementing and maintaining Juniper and Palo Alto Networks solutions.\n\n - Demonstrated experience working in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco and Aruba.\n\n - Experience with networking solutions for mainland China and international connectivity.\n\n - Strong fundamentals in Wi-Fi technology and endpoint engineering; hardware experience is a plus, including Juniper Mist, Cisco Meraki or Aruba.\n\n - Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.\n\n - Experience operating and troubleshooting complex corporate network environments.\n\n - Strong written and verbal English communication skills.\n\n - Ability to move quickly and make sound decisions with incomplete information when supporting a global business.\n\n\nPREFERRED\n\n - Strong knowledge of Palo Alto Networks GlobalProtect, Prisma and Prisma Cloud.\n\n - Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.\n\n - A bachelor’s degree in Information Technology, Computer Science or a related field, alongside five or more years of relevant experience.\n\n - Understanding of common identity standards, including SAML, OAuth and SSO.\n\n - Experience with cloud infrastructure, including AWS or GCP.\n\n - Understanding of RBAC, ABAC, PBAC, ACLs and common access-management principles in security and corporate IT environments.\n\n - Experience working with SaaS-based systems and applications.\n\n - Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf and Intune.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEngineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.\n\n \n\n#Singapore #Sydney #Melbourne #SanFrancisco #SF\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b64077ca-eed1-4d03-8a5e-1fc5278ef38b","title":"Sales Development Representative, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-06-11T05:31:55.968+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b64077ca-eed1-4d03-8a5e-1fc5278ef38b","applyUrl":"https://jobs.ashbyhq.com/airwallex/b64077ca-eed1-4d03-8a5e-1fc5278ef38b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Small Medium Enterprise (SME) & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
Based out of our Melbourne office, this role will be focused on generating and qualifying leads that will build Airwallex’s ANZ sales pipeline. As a Sales Development Representative (SDR), you are excited about engaging with prospects to find out about their needs, adept at identifying high-value opportunities, and capable of managing early sales funnel activities.
This role is based in Melbourne.
You are used to delivering value in complex situations and are energised by learning about new and existing products.
Initiate contact with potential customers through diverse outreach strategies including email or cold calling and follow up on designated touch points in a customer journey
Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
Update activity and contact information within the CRM system and support reporting efforts
Collaborate and provide feedback and insights to cross functional teams, including Marketing to help improve targeting and messaging
Work closely with your designated Account Executive on the handover & first call
Track record of top performance or prior success in an SDR or BDR-related role
Superior verbal and written communication skills
Strong interest in technology and/or financial services
Self starter who can operate in a hyper growth environment
Bachelor's degree
Target oriented - you are motivated by stretch targets that facilitate business growth and reward you for direct impact
Customer focused - you are excited to learn about your prospect’s business and rely on data to help solve issues
Process driven - you enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
A team player - you are a natural at building relationships with your colleagues and can also work independently at ease
A master prioritiser - you leverage sound judgment to quickly assess all the tasks at hand and expertly prioritise them
Obsessively curious - you know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at the solution
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Small Medium Enterprise (SME) & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\n\nWHAT YOU’LL DO\n\nBased out of our Melbourne office, this role will be focused on generating and qualifying leads that will build Airwallex’s ANZ sales pipeline. As a Sales Development Representative (SDR), you are excited about engaging with prospects to find out about their needs, adept at identifying high-value opportunities, and capable of managing early sales funnel activities.\n\nThis role is based in Melbourne.\n\n\n\n\nRESPONSIBILITIES\n\n - You are used to delivering value in complex situations and are energised by learning about new and existing products. \n\n - Initiate contact with potential customers through diverse outreach strategies including email or cold calling and follow up on designated touch points in a customer journey\n\n - Move quality leads through the funnel while connecting them to a salesperson and arranging meetings\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales\n\n - Update activity and contact information within the CRM system and support reporting efforts\n\n - Collaborate and provide feedback and insights to cross functional teams, including Marketing to help improve targeting and messaging\n\n - Work closely with your designated Account Executive on the handover & first call\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - Track record of top performance or prior success in an SDR or BDR-related role\n\n - Superior verbal and written communication skills\n\n - Strong interest in technology and/or financial services\n\n - Self starter who can operate in a hyper growth environment\n\n - Bachelor's degree\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Target oriented - you are motivated by stretch targets that facilitate business growth and reward you for direct impact\n\n - Customer focused - you are excited to learn about your prospect’s business and rely on data to help solve issues\n\n - Process driven - you enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible\n\n - A team player - you are a natural at building relationships with your colleagues and can also work independently at ease\n\n - A master prioritiser - you leverage sound judgment to quickly assess all the tasks at hand and expertly prioritise them\n\n - Obsessively curious - you know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at the solution\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"078de7a5-2f5b-4420-ba5c-8d82a2110548","title":"Staff Software Engineer, Lending","department":"Engineering","team":"Lending","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T08:57:40.432+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/078de7a5-2f5b-4420-ba5c-8d82a2110548","applyUrl":"https://jobs.ashbyhq.com/airwallex/078de7a5-2f5b-4420-ba5c-8d82a2110548/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Software Engineer, you’ll architect, design, and build secure, scalable systems that power Airwallex’s lending platform and enable seamless, compliant credit experiences for enterprise clients and their users. You’ll design and maintain robust services and APIs that allow clients to embed and consume credit products within their own offerings, while building the technical foundation for future financing products.
Lead design reviews, advise on systems architecture, and mentor engineers to raise the bar for code quality and technical excellence.
Champion resilient distributed-systems design, automated testing, observability, and engineering practices that improve platform reliability, scalability, security, and delivery efficiency.
Build and maintain secure, scalable, well-documented APIs that enable clients to embed and consume credit products within their own offerings.
Partner with cross-functional teams to deliver effective lending solutions and support the platform’s continued expansion into new financing products.
You’ll work from our Singapore office five days a week.
A bachelor’s degree or above in Computer Science, Engineering, or a related technical field.
Seven or more years of hands-on software engineering experience, with strong exposure to modern engineering practices, continuous integration, and quality engineering.
At least two years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.
Strong computer science foundations and object-oriented programming skills, with proven experience building backend systems. We primarily use Java or Kotlin and the Spring / Spring Boot framework, but we’re open to engineers coming from other language backgrounds.
Extensive experience designing and building RESTful APIs, with familiarity with modern API design principles and tools.
Experience with domain-driven design and event-driven architectures in production environments.
A proven track record of designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.
Cloud experience with GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront, plus Docker and Kubernetes.
Familiarity with observability tooling such as Splunk, Grafana, and Prometheus.
Experience leading technical direction, making sound architectural trade-offs, and partnering effectively with cross-functional teams.
Experience in financial services, lending, payments, or credit products.
Experience building SaaS products offered as a platform.
Experience designing systems for embedded finance or enterprise clients.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You're low-ego. You care more about the right outcome than getting credit for it.
Lending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.
#singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Software Engineer, you’ll architect, design, and build secure, scalable systems that power Airwallex’s lending platform and enable seamless, compliant credit experiences for enterprise clients and their users. You’ll design and maintain robust services and APIs that allow clients to embed and consume credit products within their own offerings, while building the technical foundation for future financing products.\n\n - Lead design reviews, advise on systems architecture, and mentor engineers to raise the bar for code quality and technical excellence.\n\n - Champion resilient distributed-systems design, automated testing, observability, and engineering practices that improve platform reliability, scalability, security, and delivery efficiency.\n\n - Build and maintain secure, scalable, well-documented APIs that enable clients to embed and consume credit products within their own offerings.\n\n - Partner with cross-functional teams to deliver effective lending solutions and support the platform’s continued expansion into new financing products.\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or above in Computer Science, Engineering, or a related technical field.\n\n - Seven or more years of hands-on software engineering experience, with strong exposure to modern engineering practices, continuous integration, and quality engineering.\n\n - At least two years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.\n\n - Strong computer science foundations and object-oriented programming skills, with proven experience building backend systems. We primarily use Java or Kotlin and the Spring / Spring Boot framework, but we’re open to engineers coming from other language backgrounds.\n\n - Extensive experience designing and building RESTful APIs, with familiarity with modern API design principles and tools.\n\n - Experience with domain-driven design and event-driven architectures in production environments.\n\n - A proven track record of designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.\n\n - Cloud experience with GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront, plus Docker and Kubernetes.\n\n - Familiarity with observability tooling such as Splunk, Grafana, and Prometheus.\n\n - Experience leading technical direction, making sound architectural trade-offs, and partnering effectively with cross-functional teams.\n\n\nPREFERRED\n\n - Experience in financial services, lending, payments, or credit products.\n\n - Experience building SaaS products offered as a platform.\n\n - Experience designing systems for embedded finance or enterprise clients.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You're low-ego. You care more about the right outcome than getting credit for it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.\n\n\n\n#singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6c29e112-c94c-4346-9721-283aa4f4bcdc","title":"Senior Software Engineer, Lending","department":"Engineering","team":"Lending","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T08:57:44.962+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6c29e112-c94c-4346-9721-283aa4f4bcdc","applyUrl":"https://jobs.ashbyhq.com/airwallex/6c29e112-c94c-4346-9721-283aa4f4bcdc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll architect, design and build secure, scalable systems that power Airwallex’s lending platform and enable seamless, compliant credit experiences for enterprise clients and their users.
Design and build robust services that power lending and credit products.
Build secure, scalable and well-documented APIs that let clients embed and consume credit products within their own offerings.
Lead design reviews, advise on systems architecture and mentor engineers to raise the bar on code quality and technical excellence.
Champion resilient, distributed systems that perform reliably at global enterprise scale.
Partner with cross-functional teams to deliver effective lending solutions and improve engineering practices across testing, code review, monitoring and delivery.
You’ll work from our Singapore office five days a week.
A bachelor’s degree or above in Computer Science, Engineering or a related technical field.
5+ years of hands-on software engineering experience, with strong exposure to modern engineering practices, continuous integration and quality engineering.
At least 2 years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.
A strong computer science foundation and object-oriented programming skills, with proven experience building backend systems. We primarily use Java or Kotlin and the Spring / Spring Boot framework, though we’re open to engineers with experience in other languages.
Extensive experience designing and building RESTful APIs, with familiarity with modern API design principles and tools.
Experience with domain-driven design and event-driven architectures in production environments.
A proven track record designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.
Cloud experience with GCP or AWS, including services such as EC2, RDS, ELB and CloudFront, as well as Docker and Kubernetes.
Familiarity with observability tooling such as Splunk, Grafana and Prometheus.
Experience with SaaS products offered as a platform.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You value in-person collaboration and are happy being in the office five days a week.
Lending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.
#singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll architect, design and build secure, scalable systems that power Airwallex’s lending platform and enable seamless, compliant credit experiences for enterprise clients and their users.\n\n - Design and build robust services that power lending and credit products.\n\n - Build secure, scalable and well-documented APIs that let clients embed and consume credit products within their own offerings.\n\n - Lead design reviews, advise on systems architecture and mentor engineers to raise the bar on code quality and technical excellence.\n\n - Champion resilient, distributed systems that perform reliably at global enterprise scale.\n\n - Partner with cross-functional teams to deliver effective lending solutions and improve engineering practices across testing, code review, monitoring and delivery.\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or above in Computer Science, Engineering or a related technical field.\n\n - 5+ years of hands-on software engineering experience, with strong exposure to modern engineering practices, continuous integration and quality engineering.\n\n - At least 2 years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.\n\n - A strong computer science foundation and object-oriented programming skills, with proven experience building backend systems. We primarily use Java or Kotlin and the Spring / Spring Boot framework, though we’re open to engineers with experience in other languages.\n\n - Extensive experience designing and building RESTful APIs, with familiarity with modern API design principles and tools.\n\n - Experience with domain-driven design and event-driven architectures in production environments.\n\n - A proven track record designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.\n\n - Cloud experience with GCP or AWS, including services such as EC2, RDS, ELB and CloudFront, as well as Docker and Kubernetes.\n\n - Familiarity with observability tooling such as Splunk, Grafana and Prometheus.\n\n\nPREFERRED\n\n - Experience with SaaS products offered as a platform.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.\n\n\n\n#singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d6497250-bc29-4c4f-bafb-4d64688b607f","title":"Associate Director, Revenue Strategy, Enterprise, Americas","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-08T22:34:29.833+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d6497250-bc29-4c4f-bafb-4d64688b607f","applyUrl":"https://jobs.ashbyhq.com/airwallex/d6497250-bc29-4c4f-bafb-4d64688b607f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.
Airwallex is seeking a seasoned Associate Director of Revenue Strategy to lead high-stakes commercial initiatives for our Enterprise segment across the Americas. This is a leadership role designed for a heavy hitter who can bridge the gap between high-level corporate strategy and the tactical realities of winning complex, multi-million dollar deals.
You will be the strategic architect behind our Enterprise GTM motion, working directly with executive leadership to refine our competitive positioning, optimize the revenue funnel, and penetrate new markets (US, Canada, and LATAM). We need a leader who deeply understands the nuances of Enterprise Payments and Financial Infrastructure and can empower our global sales organization to win in a crowded marketplace.
Lead Enterprise GTM Strategy: Define and execute the long-range strategic roadmap for the Americas Enterprise business, ensuring alignment between regional revenue targets and global product capabilities.
Architect Commercial Frameworks: Partner with Enterprise Sales leadership to design sophisticated commercial structures, pricing models, and value-realization frameworks that accelerate deal cycles and maximize LTV.
High-Stakes Business Development: Act as a strategic advisor on \"must-win\" Enterprise accounts, helping formulate bespoke value propositions and engaging with C-suite stakeholders at Fortune 500-level companies.
Drive Cross-Functional Orchestration: Lead complex, large-scale projects involving Legal, Compliance, Product, and Finance to remove friction from the Enterprise onboarding journey and ensure seamless service delivery.
Optimize Sales Effectiveness: Direct the development of advanced sales enablement tools and methodologies, using data-driven insights to coach frontline teams on competitive displacement and complex solution selling.
Product-Revenue Feedback Loop: Serve as the primary commercial voice to the Product organization, translating Enterprise market requirements into prioritized roadmaps that unlock significant ARR.
Strategic Planning & Analytics: Own the regional planning and budgeting process, establishing North Star metrics and translating them into actionable, quantitative execution plans for the commercial team.
GTM Experimentation & Innovation: Design and oversee rigorous GTM experiments to test new vertical entries, partner ecosystems, and lead-gen channels, scaling what works across the region.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
10+ years of experience in top-tier Strategy/Management Consulting, Investment Banking, or a senior Strategy/Ops role within a high-growth Technology company.
Proven Leadership: Experience managing high-performing teams or leading large-scale, cross-functional initiatives in a matrixed environment.
Enterprise Expertise: Deep understanding of the Enterprise sales cycle and the complexities of selling technical solutions to sophisticated global organizations.
Master Communicator: Ability to distill highly complex financial products into compelling, vision-driven narratives for executive stakeholders.
Operational Rigor: A track record of taking theoretical strategies and turning them into documented, scalable processes.
Analytical Powerhouse: Advanced proficiency in financial modeling and data-driven storytelling; you use data to find the \"why\" behind the \"what.\"
Top-Tier Consulting Background: Prior experience at a premier global consultancy such as McKinsey, Bain, or BCG is highly preferred.
Fintech/Payments Subject Matter Expertise: Deep knowledge of the global payments landscape, including FX, local acquiring, and treasury management.
Scale Experience: Proven success in scaling a GTM motion from $50M to $250M+ in ARR.
Technical Proficiency: Advanced SQL skills and experience building executive-level dashboards in BI tools (Looker, Tableau).
Advanced Degree: MBA from a top-tier business school is highly desirable.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.\n\n\n\n\nWHAT YOU’LL DO\n\nAirwallex is seeking a seasoned Associate Director of Revenue Strategy to lead high-stakes commercial initiatives for our Enterprise segment across the Americas. This is a leadership role designed for a heavy hitter who can bridge the gap between high-level corporate strategy and the tactical realities of winning complex, multi-million dollar deals.\n\nYou will be the strategic architect behind our Enterprise GTM motion, working directly with executive leadership to refine our competitive positioning, optimize the revenue funnel, and penetrate new markets (US, Canada, and LATAM). We need a leader who deeply understands the nuances of Enterprise Payments and Financial Infrastructure and can empower our global sales organization to win in a crowded marketplace.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead Enterprise GTM Strategy: Define and execute the long-range strategic roadmap for the Americas Enterprise business, ensuring alignment between regional revenue targets and global product capabilities.\n\n - Architect Commercial Frameworks: Partner with Enterprise Sales leadership to design sophisticated commercial structures, pricing models, and value-realization frameworks that accelerate deal cycles and maximize LTV.\n\n - High-Stakes Business Development: Act as a strategic advisor on \"must-win\" Enterprise accounts, helping formulate bespoke value propositions and engaging with C-suite stakeholders at Fortune 500-level companies.\n\n - Drive Cross-Functional Orchestration: Lead complex, large-scale projects involving Legal, Compliance, Product, and Finance to remove friction from the Enterprise onboarding journey and ensure seamless service delivery.\n\n - Optimize Sales Effectiveness: Direct the development of advanced sales enablement tools and methodologies, using data-driven insights to coach frontline teams on competitive displacement and complex solution selling.\n\n - Product-Revenue Feedback Loop: Serve as the primary commercial voice to the Product organization, translating Enterprise market requirements into prioritized roadmaps that unlock significant ARR.\n\n - Strategic Planning & Analytics: Own the regional planning and budgeting process, establishing North Star metrics and translating them into actionable, quantitative execution plans for the commercial team.\n\n - GTM Experimentation & Innovation: Design and oversee rigorous GTM experiments to test new vertical entries, partner ecosystems, and lead-gen channels, scaling what works across the region.\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 10+ years of experience in top-tier Strategy/Management Consulting, Investment Banking, or a senior Strategy/Ops role within a high-growth Technology company.\n\n - Proven Leadership: Experience managing high-performing teams or leading large-scale, cross-functional initiatives in a matrixed environment.\n\n - Enterprise Expertise: Deep understanding of the Enterprise sales cycle and the complexities of selling technical solutions to sophisticated global organizations.\n\n - Master Communicator: Ability to distill highly complex financial products into compelling, vision-driven narratives for executive stakeholders.\n\n - Operational Rigor: A track record of taking theoretical strategies and turning them into documented, scalable processes.\n\n - Analytical Powerhouse: Advanced proficiency in financial modeling and data-driven storytelling; you use data to find the \"why\" behind the \"what.\"\n\n\nPREFERRED QUALIFICATIONS:\n\n - Top-Tier Consulting Background: Prior experience at a premier global consultancy such as McKinsey, Bain, or BCG is highly preferred.\n\n - Fintech/Payments Subject Matter Expertise: Deep knowledge of the global payments landscape, including FX, local acquiring, and treasury management.\n\n - Scale Experience: Proven success in scaling a GTM motion from $50M to $250M+ in ARR.\n\n - Technical Proficiency: Advanced SQL skills and experience building executive-level dashboards in BI tools (Looker, Tableau).\n\n - Advanced Degree: MBA from a top-tier business school is highly desirable.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $320K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $320K","compensationTiers":[{"id":"7ce9f733-a37a-49e5-a86f-557d56a75d88","tierSummary":"Including Incentivized Compensation $150K – $320K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c89786e3-183d-4d49-b35f-999a0ccbc87d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d23a23aa-bf73-4ad0-a052-03514b3b9815","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e30e4c93-6e6d-4fd0-aede-b8babfa85b8e","summary":"Including Incentivized Compensation $150K – $320K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":320000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":320000}]}},{"id":"d1d0116d-7edb-4b15-87bc-4dbd74bc83e0","title":"Business Development Manager","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"VN - Ho Chi Minh City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"VN - Hanoi","address":{"postalAddress":{"addressCountry":"Vietnam","addressLocality":"Hanoi"}}}],"publishedAt":"2026-04-24T00:55:39.314+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Vietnam","addressCountry":"Vietnam","addressLocality":"Ho Chi Minh City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d1d0116d-7edb-4b15-87bc-4dbd74bc83e0","applyUrl":"https://jobs.ashbyhq.com/airwallex/d1d0116d-7edb-4b15-87bc-4dbd74bc83e0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
Airwallex aspires to serve the fastest growing businesses globally. The SME & Growth team focuses on bringing in new startups and small-to-mid-market businesses across Southeast Asia onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in Vietnam while helping business owners, finance teams, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.
If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!
This role can be based in Hanoi or Ho Chi Minh City.
Identify high-potential prospects in the Vietnam market and use effective strategies to generate leads that drive revenue growth
Develop and implement scalable sales strategies to drive new customer acquisition within Vietnam
Identify and understand prospects' pain points within the Vietnamese market to propose solutions, owning the full sales cycle from prospecting to close
Lead commercial negotiations to increase customer revenue
Develop strategies to maximize acquisition of new revenue and market share within the Vietnam market
Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product
Maintain a database of current and potential customers using our CRM
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
3+ years of sales experience, preferably selling a complex product with a track record of top performance
Passionate about sales with the ability to develop and execute strategies for the Vietnam market
Experience identifying and influencing key decision makers and stakeholders from finance managers to CEOs, with strong presentation and communication skills
Proven ability to lead complex negotiations involving multiple products
Ability to operate in a highly ambiguous and fast-paced environment
Strong interest in technology/financial services and a deep understanding of the Vietnamese market and fintech landscape
Fluency in Vietnamese (both spoken and written) is essential to communicate effectively with key stakeholders and partners.
Success-oriented and are willing to \"go the extra mile\" in your work as needed to achieve results
Experience working in fast-paced start-up payments organization
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\n\nWHAT YOU’LL DO\n\nAirwallex aspires to serve the fastest growing businesses globally. The SME & Growth team focuses on bringing in new startups and small-to-mid-market businesses across Southeast Asia onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in Vietnam while helping business owners, finance teams, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.\n\nIf you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!\n\nThis role can be based in Hanoi or Ho Chi Minh City.\n\n\n\n\nRESPONSIBILITIES:\n\n - Identify high-potential prospects in the Vietnam market and use effective strategies to generate leads that drive revenue growth\n\n - Develop and implement scalable sales strategies to drive new customer acquisition within Vietnam\n\n - Identify and understand prospects' pain points within the Vietnamese market to propose solutions, owning the full sales cycle from prospecting to close\n\n - Lead commercial negotiations to increase customer revenue\n\n - Develop strategies to maximize acquisition of new revenue and market share within the Vietnam market\n\n - Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product\n\n - Maintain a database of current and potential customers using our CRM\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 3+ years of sales experience, preferably selling a complex product with a track record of top performance\n\n - Passionate about sales with the ability to develop and execute strategies for the Vietnam market\n\n - Experience identifying and influencing key decision makers and stakeholders from finance managers to CEOs, with strong presentation and communication skills\n\n - Proven ability to lead complex negotiations involving multiple products\n\n - Ability to operate in a highly ambiguous and fast-paced environment\n\n - Strong interest in technology/financial services and a deep understanding of the Vietnamese market and fintech landscape\n\n - Fluency in Vietnamese (both spoken and written) is essential to communicate effectively with key stakeholders and partners.\n\n - Success-oriented and are willing to \"go the extra mile\" in your work as needed to achieve results\n\n\n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience working in fast-paced start-up payments organization\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6d4c84e6-1418-4aee-a03b-525a77518648","title":"Sales Development Representative, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"MX - Mexico City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T14:22:16.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6d4c84e6-1418-4aee-a03b-525a77518648","applyUrl":"https://jobs.ashbyhq.com/airwallex/6d4c84e6-1418-4aee-a03b-525a77518648/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Join Airwallex’s founding commercial team in Mexico and help launch and scale our Growth business in the Mexican market. You’ll generate and qualify new business opportunities by identifying prospective clients, crafting compelling outreach, and building a healthy pipeline of qualified opportunities for Account Executives. You’ll shape early processes, influence our go-to-market strategy, and help build the commercial foundation for a new region.
You’ll identify and connect with leaders across Finance, Operations, and Treasury, lead discovery conversations, understand their challenges, and connect them with relevant Airwallex solutions. You’ll also partner with Marketing and cross-functional teams on targeted campaigns, content localization, and feedback loops that sharpen our messaging and go-to-market strategy for Mexico.
This role is based in Mexico City, MX. You’ll be expected to work from the office three days a week.
Bachelor’s degree or equivalent work experience.
1+ years of experience in outbound B2B sales, account management, or a related customer-facing role.
Experience or desire to work in a fast-paced, 0-to-1 environment, such as helping launch and grow a new product or region.
A strategic, solution-oriented approach, with the ability to lead partnership conversations rather than transactional sales conversations.
A FIO (Figure It Out) attitude and willingness to do what’s necessary to achieve results.
Excellent written and verbal communication skills in Spanish and English, with native or near-native Spanish fluency and professional English proficiency.
Strong analytical skills and an organised way of thinking and working.
Proficiency in GSuite and sales technology tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, or similar platforms.
Experience in fintech, payments, SaaS, or financial services, with an understanding of cross-border payments, FX, or global treasury operations.
Familiarity with the Mexican business ecosystem, including the local payments landscape, regulatory environment, and key industry verticals.
Experience moving quickly and growing in dynamic, collaborative, and ambiguous startup-like environments.
A relationship builder with a dynamic personality who enjoys speaking with potential customers, listening to their needs, and explaining the benefits of the Airwallex platform.
You own the outcome and you don't wait for permission to fix what's broken.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
Please submit your resume in English.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nJoin Airwallex’s founding commercial team in Mexico and help launch and scale our Growth business in the Mexican market. You’ll generate and qualify new business opportunities by identifying prospective clients, crafting compelling outreach, and building a healthy pipeline of qualified opportunities for Account Executives. You’ll shape early processes, influence our go-to-market strategy, and help build the commercial foundation for a new region.\n\nYou’ll identify and connect with leaders across Finance, Operations, and Treasury, lead discovery conversations, understand their challenges, and connect them with relevant Airwallex solutions. You’ll also partner with Marketing and cross-functional teams on targeted campaigns, content localization, and feedback loops that sharpen our messaging and go-to-market strategy for Mexico.\n\n\n\nThis role is based in Mexico City, MX. You’ll be expected to work from the office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Bachelor’s degree or equivalent work experience.\n\n - 1+ years of experience in outbound B2B sales, account management, or a related customer-facing role.\n\n - Experience or desire to work in a fast-paced, 0-to-1 environment, such as helping launch and grow a new product or region.\n\n - A strategic, solution-oriented approach, with the ability to lead partnership conversations rather than transactional sales conversations.\n\n - A FIO (Figure It Out) attitude and willingness to do what’s necessary to achieve results.\n\n - Excellent written and verbal communication skills in Spanish and English, with native or near-native Spanish fluency and professional English proficiency.\n\n - Strong analytical skills and an organised way of thinking and working.\n\n - Proficiency in GSuite and sales technology tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, or similar platforms.\n\n\n\n\nPREFERRED\n\n - Experience in fintech, payments, SaaS, or financial services, with an understanding of cross-border payments, FX, or global treasury operations.\n\n - Familiarity with the Mexican business ecosystem, including the local payments landscape, regulatory environment, and key industry verticals.\n\n - Experience moving quickly and growing in dynamic, collaborative, and ambiguous startup-like environments.\n\n - A relationship builder with a dynamic personality who enjoys speaking with potential customers, listening to their needs, and explaining the benefits of the Airwallex platform.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\nPlease submit your resume in English.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e1310dfb-e598-4a2e-8122-12dd40dd12a6","title":"Senior Software Engineer, Payments Platform ","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T10:00:33.884+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e1310dfb-e598-4a2e-8122-12dd40dd12a6","applyUrl":"https://jobs.ashbyhq.com/airwallex/e1310dfb-e598-4a2e-8122-12dd40dd12a6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Hiring Location: Amsterdam, Netherlands (Hybrid Mode)
Total Compensation: 150,000 to 200,000 EUR
You'll help build the infrastructure that makes international payments reliable, scalable, and easier for businesses to accept across markets.
Design and implement new capabilities across Airwallex's international payments platform, helping businesses accept and process payments reliably across markets.
Build REST services and integration components within a backend microservices architecture, connecting with our React frontend.
Shape the next generation of Payment Acceptance infrastructure, keeping merchant needs and business outcomes at the centre of your decisions.
Conduct architectural reviews, address technical debt, and improve the operational effectiveness of current and upcoming solutions.
Partner with the Payments Product team and, where needed, engineering teams at external partners.
You'll work in a hybrid setup, spending three days in the office.
Essentials
Over four years of experience using contemporary engineering methodologies, with an emphasis on continuous integration and quality engineering.
Experience taking concepts from inception through implementation, with a focus on delivering thoroughly tested, high-quality solutions.
Strong computer science fundamentals and recent hands-on experience with Java or Kotlin and Spring or Spring Boot.
Experience designing and building REST APIs and working with high-volume distributed systems.
Experience with Kafka event streams and distributed data storage systems such as Cassandra, Hazelcast, Oracle Coherence, or similar technologies.
Experience with cloud platforms such as GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront.
Experience with containerisation technologies such as Docker and Kubernetes.
Familiarity with operational tooling such as New Relic, StatsD, ELK, Datadog, or Prometheus.
Preferred
Extensive experience developing payment gateways, acquiring platforms, issuing platforms, or equivalent payment systems.
Experience integrating local payment methods such as iDEAL, Klarna, or Trustly.
Experience working with major card schemes such as Visa or Mastercard.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office three days a week.
Payments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHiring Location: Amsterdam, Netherlands (Hybrid Mode)\n\nTotal Compensation: 150,000 to 200,000 EUR \n\n\n\n\nSENIOR SOFTWARE ENGINEER, PAYMENTS PLATFORM\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help build the infrastructure that makes international payments reliable, scalable, and easier for businesses to accept across markets.\n\n - Design and implement new capabilities across Airwallex's international payments platform, helping businesses accept and process payments reliably across markets.\n\n - Build REST services and integration components within a backend microservices architecture, connecting with our React frontend.\n\n - Shape the next generation of Payment Acceptance infrastructure, keeping merchant needs and business outcomes at the centre of your decisions.\n\n - Conduct architectural reviews, address technical debt, and improve the operational effectiveness of current and upcoming solutions.\n\n - Partner with the Payments Product team and, where needed, engineering teams at external partners.\n\nYou'll work in a hybrid setup, spending three days in the office. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Over four years of experience using contemporary engineering methodologies, with an emphasis on continuous integration and quality engineering.\n\n - Experience taking concepts from inception through implementation, with a focus on delivering thoroughly tested, high-quality solutions.\n\n - Strong computer science fundamentals and recent hands-on experience with Java or Kotlin and Spring or Spring Boot.\n\n - Experience designing and building REST APIs and working with high-volume distributed systems.\n\n - Experience with Kafka event streams and distributed data storage systems such as Cassandra, Hazelcast, Oracle Coherence, or similar technologies.\n\n - Experience with cloud platforms such as GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront.\n\n - Experience with containerisation technologies such as Docker and Kubernetes.\n\n - Familiarity with operational tooling such as New Relic, StatsD, ELK, Datadog, or Prometheus.\n\nPreferred\n\n - Extensive experience developing payment gateways, acquiring platforms, issuing platforms, or equivalent payment systems.\n\n - Experience integrating local payment methods such as iDEAL, Klarna, or Trustly.\n\n - Experience working with major card schemes such as Visa or Mastercard.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nPayments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"€125K – €160K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"€125K - €160K","compensationTiers":[{"id":"83d54076-964c-4d43-8410-79a912b08f42","tierSummary":"€125K – €160K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"7c470395-2d05-4184-a77e-8c935d44baef","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2fc48853-a3ce-4824-9d3d-fc2bbe240e9f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null},{"id":"9538c5c5-ff69-45fe-91c1-38285acb7662","summary":"€125K – €160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":125000,"maxValue":160000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":125000,"maxValue":160000}]}},{"id":"3e8dfb37-cfdc-4278-8d6a-79b8725390a5","title":"Account Executive, SME & Growth, France","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T08:56:11.715+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3e8dfb37-cfdc-4278-8d6a-79b8725390a5","applyUrl":"https://jobs.ashbyhq.com/airwallex/3e8dfb37-cfdc-4278-8d6a-79b8725390a5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Join Airwallex as an Account Executive in Paris and help build our founding French team. You’ll own the full sales cycle for new SME customers with 50–1,000 employees, from prospecting and territory planning through pitching, negotiation and close. You’ll build relationships with founders and senior finance leaders, understand complex technical requirements, and shape multi-product solutions that help ambitious businesses manage global financial operations.
Own new SME customer acquisition across the full sales cycle, from prospecting and territory management through close.
Drive revenue growth by building relationships with founders and senior finance leaders.
Craft multi-product solutions that address complex technical requirements and help businesses manage their global financial operations.
Lead negotiations involving bespoke commercial agreements and multi-product sales.
Represent Airwallex at client meetings and events, while maintaining accurate CRM records and forecasts.
Partner with colleagues across our European offices to set new customer relationships up for success.
You'll work from our Paris office three days a week.
2+ years of sales experience, preferably selling a technical product, with a track record of top performance selling to SME customers in a competitive market.
Experience owning the full sales cycle, from prospecting to close, and managing a territory.
The ability to understand complex technical requirements and craft solutions across multiple products.
A passion for sales and the ability to develop and execute territory plans.
Strong presentation and communication skills, particularly in person with multiple stakeholders, including CXOs.
Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales.
Superior verbal and written communication skills in English and French.
The ability to operate in a highly ambiguous and fast-paced environment.
A strong interest in technology and a deep understanding of the space.
Meticulous CRM usage and forecasting.
Experience selling financial products, payments or other technical solutions to SME customers.
Experience working with customers across multiple markets or in a fast-growing international business.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re excited by a category that hasn’t been won yet, and want to be early enough to shape it.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nJoin Airwallex as an Account Executive in Paris and help build our founding French team. You’ll own the full sales cycle for new SME customers with 50–1,000 employees, from prospecting and territory planning through pitching, negotiation and close. You’ll build relationships with founders and senior finance leaders, understand complex technical requirements, and shape multi-product solutions that help ambitious businesses manage global financial operations.\n\n - Own new SME customer acquisition across the full sales cycle, from prospecting and territory management through close.\n\n - Drive revenue growth by building relationships with founders and senior finance leaders.\n\n - Craft multi-product solutions that address complex technical requirements and help businesses manage their global financial operations.\n\n - Lead negotiations involving bespoke commercial agreements and multi-product sales.\n\n - Represent Airwallex at client meetings and events, while maintaining accurate CRM records and forecasts.\n\n - Partner with colleagues across our European offices to set new customer relationships up for success.\n\nYou'll work from our Paris office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 2+ years of sales experience, preferably selling a technical product, with a track record of top performance selling to SME customers in a competitive market.\n\n - Experience owning the full sales cycle, from prospecting to close, and managing a territory.\n\n - The ability to understand complex technical requirements and craft solutions across multiple products.\n\n - A passion for sales and the ability to develop and execute territory plans.\n\n - Strong presentation and communication skills, particularly in person with multiple stakeholders, including CXOs.\n\n - Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales.\n\n - Superior verbal and written communication skills in English and French.\n\n - The ability to operate in a highly ambiguous and fast-paced environment.\n\n - A strong interest in technology and a deep understanding of the space.\n\n - Meticulous CRM usage and forecasting.\n\n\n\n\nPREFERRED\n\n - Experience selling financial products, payments or other technical solutions to SME customers.\n\n - Experience working with customers across multiple markets or in a fast-growing international business.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re excited by a category that hasn’t been won yet, and want to be early enough to shape it.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"€108K – €165K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"€108K - €165K","compensationTiers":[{"id":"47550659-64a8-4eda-ade1-b9d964ff30fa","tierSummary":"Annual On Target Earnings €108K – €165K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"611ea475-e355-4710-8d6e-6c6db4257aca","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"cbc60421-f7e0-4cb4-96cd-50e2390d1ff0","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null},{"id":"baf02a27-c153-468a-9a69-c37f625d28c0","summary":"Annual On Target Earnings €108K – €165K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":108000,"maxValue":165000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":108000,"maxValue":165000}]}},{"id":"7c5f487d-3f78-4673-a509-d74b691f34d8","title":"Chief of Staff, CN","department":"Strategy & Operations","team":"Strategy & Operations","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-22T07:20:52.939+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7c5f487d-3f78-4673-a509-d74b691f34d8","applyUrl":"https://jobs.ashbyhq.com/airwallex/7c5f487d-3f78-4673-a509-d74b691f34d8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This role will shape Airwallex’s commercial strategy in Greater China, identify the priorities that will move regional performance forward, and support the commercial team to deliver against them. You’ll analyze commercial results, translate insights into clear actions, and advise on strategy while coordinating internal resources around key commercial initiatives and deals.
You’ll lead cross-functional projects that standardize and improve commercial processes and systems, including commercial SOPs, CRM systems, data analytics toolkits, training programs, and other operating models. You’ll also take direct accountability for the most critical and complex special projects, working with colleagues across functions and around the world to deliver commercial, product, and operational priorities.
You'll work from our Shanghai or Shenzhen office five days a week.
Essentials
A bachelor’s degree or above from a top institution.
4–8 years of experience in a relevant role at a top-tier consulting firm, VC firm, or investment bank.
Experience synthesizing information from multiple sources into a coherent framework for addressing business opportunities or challenges.
Strong data analysis skills, with familiarity with data analytics tools and methodologies.
Outstanding communication and interpersonal skills, with the ability to coordinate across functions and drive project implementation.
A strong ownership mentality, resilience under pressure, and the ability to navigate a global organization.
Preferred
Experience supporting commercial strategy, revenue operations, or strategic projects in a startup, technology, fintech, or other high-growth environment.
Experience improving commercial processes, CRM systems, analytics toolkits, training programs, or operating models.
Experience working across Greater China or with globally distributed teams.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThis role will shape Airwallex’s commercial strategy in Greater China, identify the priorities that will move regional performance forward, and support the commercial team to deliver against them. You’ll analyze commercial results, translate insights into clear actions, and advise on strategy while coordinating internal resources around key commercial initiatives and deals.\n\nYou’ll lead cross-functional projects that standardize and improve commercial processes and systems, including commercial SOPs, CRM systems, data analytics toolkits, training programs, and other operating models. You’ll also take direct accountability for the most critical and complex special projects, working with colleagues across functions and around the world to deliver commercial, product, and operational priorities.\n\nYou'll work from our Shanghai or Shenzhen office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or above from a top institution.\n\n - 4–8 years of experience in a relevant role at a top-tier consulting firm, VC firm, or investment bank.\n\n - Experience synthesizing information from multiple sources into a coherent framework for addressing business opportunities or challenges.\n\n - Strong data analysis skills, with familiarity with data analytics tools and methodologies.\n\n - Outstanding communication and interpersonal skills, with the ability to coordinate across functions and drive project implementation.\n\n - A strong ownership mentality, resilience under pressure, and the ability to navigate a global organization.\n\nPreferred\n\n - Experience supporting commercial strategy, revenue operations, or strategic projects in a startup, technology, fintech, or other high-growth environment.\n\n - Experience improving commercial processes, CRM systems, analytics toolkits, training programs, or operating models.\n\n - Experience working across Greater China or with globally distributed teams.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"32192a89-66ef-460d-9e91-f44ff97da094","title":"Senior Software Engineer, Machine Learning Platform","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T14:19:09.380+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/32192a89-66ef-460d-9e91-f44ff97da094","applyUrl":"https://jobs.ashbyhq.com/airwallex/32192a89-66ef-460d-9e91-f44ff97da094/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and scale the machine learning platform that powers risk decisioning across Airwallex, helping teams develop, deploy, monitor, and improve models that protect every dollar moving through our platform.
You’ll design reliable data and model infrastructure, productionise machine learning workflows, and improve the speed and quality of experimentation and decisioning across the Risk Platform.
You’ll partner closely with machine learning engineers, data scientists, product managers, and risk specialists to turn complex fraud and risk problems into dependable systems.
You’ll be based in Seattle and work from the office 3 days a week.
5+ years of software engineering experience, with at least 3+ years focused on model training infrastructure, model serving systems, or MLOps platforms.
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
Hands-on experience with modern deep learning frameworks (e.g., PyTorch, TensorFlow, JAX) and model training execution engines.
Strong proficiency in core programming languages such as Python, Java, or C++.
Experience with distributed orchestration and workflow management tools (e.g., Kubernetes, Ray, Kubeflow Pipelines, Airflow).
Solid understanding of GPUs, including GPU architecture, hardware acceleration, and GPU-based training or inference optimization.
Experience with model acceleration frameworks and Large Language Models (LLMs).
Proficiency in performance profiling and bottleneck identification using tools like NVIDIA Nsight Systems for training and inference optimization.
Experience with cloud platforms (e.g., AWS, GCP) and building large-scale, low-latency production machine learning infrastructure.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and scale the machine learning platform that powers risk decisioning across Airwallex, helping teams develop, deploy, monitor, and improve models that protect every dollar moving through our platform.\n\nYou’ll design reliable data and model infrastructure, productionise machine learning workflows, and improve the speed and quality of experimentation and decisioning across the Risk Platform.\n\nYou’ll partner closely with machine learning engineers, data scientists, product managers, and risk specialists to turn complex fraud and risk problems into dependable systems.\n\n \n\nYou’ll be based in Seattle and work from the office 3 days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of software engineering experience, with at least 3+ years focused on model training infrastructure, model serving systems, or MLOps platforms.\n\n - Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.\n\n - Hands-on experience with modern deep learning frameworks (e.g., PyTorch, TensorFlow, JAX) and model training execution engines.\n\n - Strong proficiency in core programming languages such as Python, Java, or C++.\n\n - Experience with distributed orchestration and workflow management tools (e.g., Kubernetes, Ray, Kubeflow Pipelines, Airflow).\n\n - Solid understanding of GPUs, including GPU architecture, hardware acceleration, and GPU-based training or inference optimization.\n\n\nPREFERRED\n\n - Experience with model acceleration frameworks and Large Language Models (LLMs).\n\n - Proficiency in performance profiling and bottleneck identification using tools like NVIDIA Nsight Systems for training and inference optimization.\n\n - Experience with cloud platforms (e.g., AWS, GCP) and building large-scale, low-latency production machine learning infrastructure.\n\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$140 – $245 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140 - $245","compensationTiers":[{"id":"5d66a57c-8399-4556-a660-5aef1693493e","tierSummary":"$140 – $245 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c8e69ba4-4b68-45a1-8a34-e67d97660a02","summary":"$140 – $245","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140,"maxValue":245},{"id":"8475d912-e628-4803-bd46-bf67edc94b48","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"c2493d14-8ef0-4e08-8f09-eb44cdd1a279","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140,"maxValue":245},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"28bf838f-6ffc-454c-824c-7af983a614e9","title":"Payroll Partner, EMEA","department":"People & Talent","team":"People Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"FR - Paris","address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}}},{"location":"ES - Barcelona","address":{"postalAddress":{"addressRegion":"Catalonia","addressCountry":"Spain","addressLocality":"Barcelona"}}},{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}},{"location":"DE - Munich","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany"}}}],"publishedAt":"2026-05-14T11:04:17.306+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/28bf838f-6ffc-454c-824c-7af983a614e9","applyUrl":"https://jobs.ashbyhq.com/airwallex/28bf838f-6ffc-454c-824c-7af983a614e9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Payroll is central to a reliable employee experience and to the financial controls that support Airwallex’s global growth. In this role, you’ll focus on EMEA payroll while contributing to selected global projects and helping shape longer-term payroll capabilities.
Own accurate, efficient EMEA payroll operations, including payroll processing, region-specific securities regulations and employment tax requirements, reconciliations, and month-end and year-end close procedures.
Provide strategic direction across payroll operations, service delivery, control frameworks, advisory, cost reduction, and system improvements.
Lead payroll implementations and improvements, including the rollout of a unified global payroll solution for each entity and the optimisation of system integrations, workflows, and data automation.
Analyse global payroll data and provide insights that help Finance and HR understand employee-cost trends and improve forecasting, while supporting global payroll projects where needed.
Partner with Legal and HR on new entity setup and Employment of Record services as part of Airwallex’s international expansion, and support the evolution of payroll systems and tools.
Advise employees and stakeholders on pay issues, award changes, new policies, and payroll enquiries, resolving queries raised through JIRA and Slack professionally.
Build a practical payroll knowledge repository, including process documentation, FAQs, and response templates, while driving improvements that strengthen efficiency, accuracy, and the employee experience.
The role is flexible depending on location, but ideally you’ll work from the Airwallex office in the location you applied for three times a week.
At least 5 years’ regional experience managing end-to-end payroll processing, with strong EMEA payroll exposure.
Experience providing strategic direction across payroll operations, service delivery, controls, advisory, system improvements, and stakeholder management.
Experience leading or contributing to payroll implementation, HRIS/payroll integration, system optimisation, or workflow automation projects.
Strong understanding of payroll compliance, employment tax requirements, reconciliations, and month-end and year-end close procedures.
Demonstrated ability to identify and resolve payroll discrepancies and issues with accuracy and sound judgement.
Strong analytical and numerical skills, with the ability to analyse payroll data and produce meaningful reports for Finance and HR.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Strong organisational and time-management skills, with the ability to work independently and as part of a team in a high-growth environment.
Careful handling of confidential and sensitive information.
Familiarity with payroll vendor management and payroll-related HRIS integrations.
A bachelor’s degree in Accounting, Business Administration, Human Resources, or a related field.
Experience with private equity, RSU, ESOP schemes, and related reporting requirements.
Experience supporting entity setup and Employment of Record services.
Experience leading a team or coordinating work across payroll operations and implementation projects.
Experience working with JIRA, Slack, or similar tools to manage employee and stakeholder queries.
You’re consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Finance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.
This is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nPayroll is central to a reliable employee experience and to the financial controls that support Airwallex’s global growth. In this role, you’ll focus on EMEA payroll while contributing to selected global projects and helping shape longer-term payroll capabilities.\n\n - Own accurate, efficient EMEA payroll operations, including payroll processing, region-specific securities regulations and employment tax requirements, reconciliations, and month-end and year-end close procedures.\n\n - Provide strategic direction across payroll operations, service delivery, control frameworks, advisory, cost reduction, and system improvements.\n\n - Lead payroll implementations and improvements, including the rollout of a unified global payroll solution for each entity and the optimisation of system integrations, workflows, and data automation.\n\n - Analyse global payroll data and provide insights that help Finance and HR understand employee-cost trends and improve forecasting, while supporting global payroll projects where needed.\n\n - Partner with Legal and HR on new entity setup and Employment of Record services as part of Airwallex’s international expansion, and support the evolution of payroll systems and tools.\n\n - Advise employees and stakeholders on pay issues, award changes, new policies, and payroll enquiries, resolving queries raised through JIRA and Slack professionally.\n\n - Build a practical payroll knowledge repository, including process documentation, FAQs, and response templates, while driving improvements that strengthen efficiency, accuracy, and the employee experience.\n\nThe role is flexible depending on location, but ideally you’ll work from the Airwallex office in the location you applied for three times a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - At least 5 years’ regional experience managing end-to-end payroll processing, with strong EMEA payroll exposure.\n\n - Experience providing strategic direction across payroll operations, service delivery, controls, advisory, system improvements, and stakeholder management.\n\n - Experience leading or contributing to payroll implementation, HRIS/payroll integration, system optimisation, or workflow automation projects.\n\n - Strong understanding of payroll compliance, employment tax requirements, reconciliations, and month-end and year-end close procedures.\n\n - Demonstrated ability to identify and resolve payroll discrepancies and issues with accuracy and sound judgement.\n\n - Strong analytical and numerical skills, with the ability to analyse payroll data and produce meaningful reports for Finance and HR.\n\n - Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.\n\n - Strong organisational and time-management skills, with the ability to work independently and as part of a team in a high-growth environment.\n\n - Careful handling of confidential and sensitive information.\n\n - Familiarity with payroll vendor management and payroll-related HRIS integrations.\n\n\nPREFERRED\n\n - A bachelor’s degree in Accounting, Business Administration, Human Resources, or a related field.\n\n - Experience with private equity, RSU, ESOP schemes, and related reporting requirements.\n\n - Experience supporting entity setup and Employment of Record services.\n\n - Experience leading a team or coordinating work across payroll operations and implementation projects.\n\n - Experience working with JIRA, Slack, or similar tools to manage employee and stakeholder queries.\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You’re consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.\n\nThis is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1c78adee-5738-4dbe-b53c-3a18ddd7e607","title":"Customer Success Manager, SME & Growth, CN","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}}],"publishedAt":"2026-07-02T09:09:38.198+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1c78adee-5738-4dbe-b53c-3a18ddd7e607","applyUrl":"https://jobs.ashbyhq.com/airwallex/1c78adee-5738-4dbe-b53c-3a18ddd7e607/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Customer Success Manager, SME & Growth
主要职责
1.根据公司市场战略，负责对目标市场存量客户进行深度维护
2.负责搭建、运营客户自助服务平台和自动化客服工具，优化客户服务内外部流程
3.通过服务平台、自动化客服工具和高效服务流程，对存量客户提供主动服务，并高效响应客户咨询，提升服务效率、客户满意度和产品使用体验
4.协同战略、产研团队，挖掘客户需求痛点，推动产品优化
5.协同市场、销售、客户管理团队，培育挖掘沉睡、高潜客户，提升客户价值
6.协同运营、风控、合规团队，识别潜在业务风险
任职要求
· 本科及以上学历，中英文流利
· 2年以上客户服务、客户体验、客户成功相关工作经验，企业服务领域和跨境出海头部公司优先
· 具备结合一线业务和平台工具体系搭建及优化的能力，并能够基于数据分析决策
· 结果导向，具有成长性和好奇心
· 有团队合作精神，能跨团队协作推动复杂项目落地
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nCustomer Success Manager, SME & Growth\n\n主要职责\n\n1.根据公司市场战略，负责对目标市场存量客户进行深度维护\n\n2.负责搭建、运营客户自助服务平台和自动化客服工具，优化客户服务内外部流程\n\n3.通过服务平台、自动化客服工具和高效服务流程，对存量客户提供主动服务，并高效响应客户咨询，提升服务效率、客户满意度和产品使用体验\n\n4.协同战略、产研团队，挖掘客户需求痛点，推动产品优化\n\n5.协同市场、销售、客户管理团队，培育挖掘沉睡、高潜客户，提升客户价值\n\n6.协同运营、风控、合规团队，识别潜在业务风险\n\n\n\n任职要求\n\n· 本科及以上学历，中英文流利\n\n· 2年以上客户服务、客户体验、客户成功相关工作经验，企业服务领域和跨境出海头部公司优先\n\n· 具备结合一线业务和平台工具体系搭建及优化的能力，并能够基于数据分析决策\n\n· 结果导向，具有成长性和好奇心\n\n· 有团队合作精神，能跨团队协作推动复杂项目落地\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"24be39f7-8a94-42c6-98c8-0a7a2a057242","title":"Senior Network Engineer, Singapore","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-29T03:14:59.917+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/24be39f7-8a94-42c6-98c8-0a7a2a057242","applyUrl":"https://jobs.ashbyhq.com/airwallex/24be39f7-8a94-42c6-98c8-0a7a2a057242/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s corporate network needs to remain secure, reliable and scalable as our global footprint grows. You’ll own critical network infrastructure and help shape the systems, practices and team capabilities that support our people across regions.
Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities needed as we grow.
Design, deploy and maintain secure, highly available LAN, WAN, wireless and VPN infrastructure across our global offices and regions.
Design multi-region hybrid network patterns connecting physical offices, data centres and cloud environments, including AWS and Alibaba Cloud.
Configure and operate global connectivity across international leased lines and domestic internet connections, working across mixed-vendor environments.
Lead the configuration and troubleshooting of routers, switches, firewalls, load balancers and wireless access points.
Own CorpNet as a first responder and escalation point for complex network incidents, taking issues through to resolution and completing after-action reviews.
Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace and other teams to integrate network solutions and support business initiatives.
Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.
Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.
Develop and maintain network documentation, including diagrams, configurations and operational procedures.
Evaluate networking technologies and solutions that support Airwallex’s continued growth.
Mentor and coach network engineers, share knowledge, support skill development, manage performance and help attract strong talent.
Participate in a global follow-the-sun on-call rotation for corporate networking issues, with occasional after-hours or weekend work for network upgrades where needed to minimise business disruption.
You’ll work from our Singapore office five days a week.
Senior-level experience designing, implementing and maintaining Juniper and Palo Alto Networks solutions.
Demonstrated experience working in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco and Aruba.
Experience with networking solutions for mainland China and international connectivity.
Strong fundamentals in Wi-Fi technology and endpoint engineering; hardware experience is a plus, including Juniper Mist, Cisco Meraki or Aruba.
Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.
Experience operating and troubleshooting complex corporate network environments.
Strong written and verbal English communication skills.
Ability to move quickly and make sound decisions with incomplete information when supporting a global business.
Strong knowledge of Palo Alto Networks GlobalProtect, Prisma and Prisma Cloud.
Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.
A bachelor’s degree in Information Technology, Computer Science or a related field, alongside five or more years of relevant experience.
Understanding of common identity standards, including SAML, OAuth and SSO.
Experience with cloud infrastructure, including AWS or GCP.
Understanding of RBAC, ABAC, PBAC, ACLs and common access-management principles in security and corporate IT environments.
Experience working with SaaS-based systems and applications.
Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf and Intune.
You're comfortable owning the roadmap yourself.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
Engineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.
#Singapore #Sydney #Melbourne #SanFrancisco #SF
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s corporate network needs to remain secure, reliable and scalable as our global footprint grows. You’ll own critical network infrastructure and help shape the systems, practices and team capabilities that support our people across regions.\n\n - Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities needed as we grow.\n\n - Design, deploy and maintain secure, highly available LAN, WAN, wireless and VPN infrastructure across our global offices and regions.\n\n - Design multi-region hybrid network patterns connecting physical offices, data centres and cloud environments, including AWS and Alibaba Cloud.\n\n - Configure and operate global connectivity across international leased lines and domestic internet connections, working across mixed-vendor environments.\n\n - Lead the configuration and troubleshooting of routers, switches, firewalls, load balancers and wireless access points.\n\n - Own CorpNet as a first responder and escalation point for complex network incidents, taking issues through to resolution and completing after-action reviews.\n\n - Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace and other teams to integrate network solutions and support business initiatives.\n\n - Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.\n\n - Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.\n\n - Develop and maintain network documentation, including diagrams, configurations and operational procedures.\n\n - Evaluate networking technologies and solutions that support Airwallex’s continued growth.\n\n - Mentor and coach network engineers, share knowledge, support skill development, manage performance and help attract strong talent.\n\n - Participate in a global follow-the-sun on-call rotation for corporate networking issues, with occasional after-hours or weekend work for network upgrades where needed to minimise business disruption.\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Senior-level experience designing, implementing and maintaining Juniper and Palo Alto Networks solutions.\n\n - Demonstrated experience working in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco and Aruba.\n\n - Experience with networking solutions for mainland China and international connectivity.\n\n - Strong fundamentals in Wi-Fi technology and endpoint engineering; hardware experience is a plus, including Juniper Mist, Cisco Meraki or Aruba.\n\n - Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.\n\n - Experience operating and troubleshooting complex corporate network environments.\n\n - Strong written and verbal English communication skills.\n\n - Ability to move quickly and make sound decisions with incomplete information when supporting a global business.\n\n\nPREFERRED\n\n - Strong knowledge of Palo Alto Networks GlobalProtect, Prisma and Prisma Cloud.\n\n - Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.\n\n - A bachelor’s degree in Information Technology, Computer Science or a related field, alongside five or more years of relevant experience.\n\n - Understanding of common identity standards, including SAML, OAuth and SSO.\n\n - Experience with cloud infrastructure, including AWS or GCP.\n\n - Understanding of RBAC, ABAC, PBAC, ACLs and common access-management principles in security and corporate IT environments.\n\n - Experience working with SaaS-based systems and applications.\n\n - Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf and Intune.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEngineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.\n\n \n\n#Singapore #Sydney #Melbourne #SanFrancisco #SF\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ab0f0d30-cd79-4463-b95d-d308484335e9","title":"Senior Manager, Financial Crime Operations, GC & SEA","department":"Operations","team":"Financial Crime Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-18T04:24:25.323+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ab0f0d30-cd79-4463-b95d-d308484335e9","applyUrl":"https://jobs.ashbyhq.com/airwallex/ab0f0d30-cd79-4463-b95d-d308484335e9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As our Fincrime Ops Senior Manager in GC and SEA, you will be responsible for our first-line financial crime operations team. This team leader is expected to drive standards in transaction monitoring and sanctions screening through TM risk assessment completion, rule tuning, segmentation, and profiling to ensure our current and future customers have a seamless experience across all of Airwallex’s product suite, all while protecting Airwallex from financial and reputational risk. We expect you to have strong attention to detail and to develop and apply a comprehensive understanding of AML/CTF related functions.
You Are:
A natural leader, with strong leadership skills that enable you to influence and motivate those around you
Process-driven, ensuring we create procedures to build efficient and well-documented workflows
A team player who can also work independently
A master prioritiser with the ability to assess all of the tasks at hand and make the decision on the order in which you complete each task
You have an investigative and curious nature that allows you to know when to dive deeper to get to the bottom of a problem
You ask the right questions and make risk-based decisions
This role is based onsite in our Singapore office.
Responsibilities:
Understand the regulatory landscape and compliance requirements to further improve our investigations and rules
Analyse and investigate patterns and trends
Manage SLAs and deadlines to meet team and company goals
Act as the point of escalation and responsible for stakeholder management
Conduct investigations on suspicious transactions
Ensure adherence to local and global compliance policies and procedures
Take a data driven approach to problem solving
Handle special projects and ad hoc incoming requests, including deep dives on issues
Lead and inspire a team of transaction monitoring analysts, including both local and remote team members
Bachelor’s degree or equivalent in the relevant field
5+ years of compliance experience working in a transaction monitoring function, financial crime management, AML investigations, or other relevant experience
AICB, CAMS or CFE certifications strongly preferred
Process-oriented experience requiring meticulous attention to detail and deep investigative skills with well-honed written and verbal communications
Fintech experience strongly preferred
Proven track record of managing performance against objective targets and using data and analytics to make decisions
Prior leadership experience in managing a team of analysts is a plus
Strong analytical skills with proficiency in SQL preferred
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT YOU'LL DO\n\nAs our Fincrime Ops Senior Manager in GC and SEA, you will be responsible for our first-line financial crime operations team. This team leader is expected to drive standards in transaction monitoring and sanctions screening through TM risk assessment completion, rule tuning, segmentation, and profiling to ensure our current and future customers have a seamless experience across all of Airwallex’s product suite, all while protecting Airwallex from financial and reputational risk. We expect you to have strong attention to detail and to develop and apply a comprehensive understanding of AML/CTF related functions.\n\nYou Are:\n\n - A natural leader, with strong leadership skills that enable you to influence and motivate those around you\n\n - Process-driven, ensuring we create procedures to build efficient and well-documented workflows\n\n - A team player who can also work independently\n\n - A master prioritiser with the ability to assess all of the tasks at hand and make the decision on the order in which you complete each task\n\n - You have an investigative and curious nature that allows you to know when to dive deeper to get to the bottom of a problem\n\n - You ask the right questions and make risk-based decisions\n\nThis role is based onsite in our Singapore office.\n\nResponsibilities:\n\n - Understand the regulatory landscape and compliance requirements to further improve our investigations and rules\n\n - Analyse and investigate patterns and trends\n\n - Manage SLAs and deadlines to meet team and company goals\n\n - Act as the point of escalation and responsible for stakeholder management\n\n - Conduct investigations on suspicious transactions\n\n - Ensure adherence to local and global compliance policies and procedures\n\n - Take a data driven approach to problem solving\n\n - Handle special projects and ad hoc incoming requests, including deep dives on issues\n\n - Lead and inspire a team of transaction monitoring analysts, including both local and remote team members\n\n\nMINIMUM REQUIREMENTS:\n\n - Bachelor’s degree or equivalent in the relevant field\n\n - 5+ years of compliance experience working in a transaction monitoring function, financial crime management, AML investigations, or other relevant experience\n\n - AICB, CAMS or CFE certifications strongly preferred\n\n - Process-oriented experience requiring meticulous attention to detail and deep investigative skills with well-honed written and verbal communications\n\n - Fintech experience strongly preferred\n\n - Proven track record of managing performance against objective targets and using data and analytics to make decisions\n\n - Prior leadership experience in managing a team of analysts is a plus\n\n - Strong analytical skills with proficiency in SQL preferred\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"613cbcbf-18df-4f97-b17a-1a30821755d6","title":"Staff Backend Engineer, Agentic AI ","department":"Engineering","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-19T06:30:23.450+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/613cbcbf-18df-4f97-b17a-1a30821755d6","applyUrl":"https://jobs.ashbyhq.com/airwallex/613cbcbf-18df-4f97-b17a-1a30821755d6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
T:0 is building an AI-native accounting platform that helps businesses close the books, reconcile, and report continuously. As a Staff Backend Engineer, you'll design the systems that make intelligent financial workflows reliable, auditable, and ready to scale.
Design and operate distributed, event-driven systems that process high-volume, high-sensitivity financial data with strict correctness and latency guarantees.
Build typed, production-grade APIs and services in Python using FastAPI and Pydantic to power agentic workflows, AI copilots, and real-time financial infrastructure.
Own data architecture end to end, including schema design, event models, ledger primitives, and storage layers optimized for auditability, traceability, and scale.
Develop resilient infrastructure primitives—including queues, retries, idempotency, observability, and backpressure handling—that let teams ship quickly without sacrificing reliability.
Build feedback loops at the intersection of systems and AI, where product data continuously improves models and models improve system behavior.
Ship platform foundations, including internal frameworks, SDKs, and tooling that accelerate engineers across the organization.
Partner closely with ML and product teams to productionize research-grade ideas into customer-facing systems.
Define the architecture of an AI-native financial stack, designing software with AI as a first-class runtime rather than bolting AI onto existing systems.
You'll work from our San Francisco office three days a week.
8+ years of backend engineering experience, including substantial experience with Python at scale.
Deep knowledge of SQL and NoSQL database design.
Experience with distributed systems, event-driven architectures, or microservices.
Familiarity with GCP services such as Pub/Sub, Cloud Run, Cloud SQL, BigQuery, and KMS.
Strong understanding of security and compliance best practices.
Experience designing and operating reliable, production-grade backend systems.
A track record of owning complex technical problems end to end.
A strong interest in building the backend systems that power intelligent products.
Experience building agentic workflows, AI copilots, or AI-native products.
Experience with financial systems, ledgers, payments, accounting, or other high-integrity domains.
Experience building internal platforms, frameworks, SDKs, or developer tooling.
Experience partnering closely with ML and product teams to productionize research or prototypes.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
You ask \"why\" before jumping to \"how.\"
You simplify complexity rather than hiding behind it.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nT:0 is building an AI-native accounting platform that helps businesses close the books, reconcile, and report continuously. As a Staff Backend Engineer, you'll design the systems that make intelligent financial workflows reliable, auditable, and ready to scale.\n\n - Design and operate distributed, event-driven systems that process high-volume, high-sensitivity financial data with strict correctness and latency guarantees.\n\n - Build typed, production-grade APIs and services in Python using FastAPI and Pydantic to power agentic workflows, AI copilots, and real-time financial infrastructure.\n\n - Own data architecture end to end, including schema design, event models, ledger primitives, and storage layers optimized for auditability, traceability, and scale.\n\n - Develop resilient infrastructure primitives—including queues, retries, idempotency, observability, and backpressure handling—that let teams ship quickly without sacrificing reliability.\n\n - Build feedback loops at the intersection of systems and AI, where product data continuously improves models and models improve system behavior.\n\n - Ship platform foundations, including internal frameworks, SDKs, and tooling that accelerate engineers across the organization.\n\n - Partner closely with ML and product teams to productionize research-grade ideas into customer-facing systems.\n\n - Define the architecture of an AI-native financial stack, designing software with AI as a first-class runtime rather than bolting AI onto existing systems.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of backend engineering experience, including substantial experience with Python at scale.\n\n - Deep knowledge of SQL and NoSQL database design.\n\n - Experience with distributed systems, event-driven architectures, or microservices.\n\n - Familiarity with GCP services such as Pub/Sub, Cloud Run, Cloud SQL, BigQuery, and KMS.\n\n - Strong understanding of security and compliance best practices.\n\n - Experience designing and operating reliable, production-grade backend systems.\n\n - A track record of owning complex technical problems end to end.\n\n - A strong interest in building the backend systems that power intelligent products.\n\n\nPREFERRED\n\n - Experience building agentic workflows, AI copilots, or AI-native products.\n\n - Experience with financial systems, ledgers, payments, accounting, or other high-integrity domains.\n\n - Experience building internal platforms, frameworks, SDKs, or developer tooling.\n\n - Experience partnering closely with ML and product teams to productionize research or prototypes.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You ask \"why\" before jumping to \"how.\"\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$182K – $310K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$182K - $310K","compensationTiers":[{"id":"4966b3a7-25a7-43b1-8f76-592cd9253a51","tierSummary":"$182K – $310K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"2d553d2a-ef43-4a27-b462-0fcf8b62abdc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"978a8a9a-2f98-4933-810e-bed7d34337d9","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c1a464a9-7bf3-4f7b-a486-eea3687fec42","summary":"$182K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":182000,"maxValue":310000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":182000,"maxValue":310000}]}},{"id":"65cf9566-34b8-42e2-8f10-da4e0f3d8215","title":"Staff Data Scientist, Algorithm, Growth","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-14T03:31:23.501+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/65cf9566-34b8-42e2-8f10-da4e0f3d8215","applyUrl":"https://jobs.ashbyhq.com/airwallex/65cf9566-34b8-42e2-8f10-da4e0f3d8215/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll shape the next phase of Airwallex’s growth by building data science systems that improve how we acquire, activate, engage, retain, and expand customers globally.
Design, deploy, and iterate on predictive models, personalization and recommendation systems, LLM-powered applications, incentive optimization frameworks, and causal inference models that drive measurable business outcomes.
Partner with Growth, Marketing, Product, Sales, Engineering, and other cross-functional teams to turn data and AI into clear recommendations, stronger investment decisions, and effective go-to-market strategies.
Measure the causal impact of marketing and growth initiatives, identify what’s working, and translate those findings into action.
Raise the technical bar for the data science team through hands-on leadership, mentorship, and a clear vision for longer-term direction.
You’ll be based in Seattle and work from the office three days a week.
7+ years of industry experience and an advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, the Sciences, Computer Science, or Economics.
Expert knowledge of machine learning and statistical modelling for data-driven growth strategy.
Hands-on experience building, deploying, and maintaining machine learning models in production-grade systems, including cloud-based services and real-time or batch pipelines.
Strong experience with data querying languages such as SQL and scripting languages such as Python.
Experience applying machine learning and statistical models to measure the causal impact of marketing or growth initiatives.
Strong experience in AI harness and building AI agents.
Experience with schema design and dimensional data modelling.
Experience communicating analysis and recommendations to leadership and cross-functional teams to influence strategy.
Experience in technology, financial services, or a high-growth environment.
Experience providing technical mentorship on machine learning and experimentation in an industry setting.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
Data Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.
You’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.
You’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.
As AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.
The work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll shape the next phase of Airwallex’s growth by building data science systems that improve how we acquire, activate, engage, retain, and expand customers globally.\n\n - Design, deploy, and iterate on predictive models, personalization and recommendation systems, LLM-powered applications, incentive optimization frameworks, and causal inference models that drive measurable business outcomes.\n\n - Partner with Growth, Marketing, Product, Sales, Engineering, and other cross-functional teams to turn data and AI into clear recommendations, stronger investment decisions, and effective go-to-market strategies.\n\n - Measure the causal impact of marketing and growth initiatives, identify what’s working, and translate those findings into action.\n\n - Raise the technical bar for the data science team through hands-on leadership, mentorship, and a clear vision for longer-term direction.\n\nYou’ll be based in Seattle and work from the office three days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 7+ years of industry experience and an advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, the Sciences, Computer Science, or Economics.\n\n - Expert knowledge of machine learning and statistical modelling for data-driven growth strategy.\n\n - Hands-on experience building, deploying, and maintaining machine learning models in production-grade systems, including cloud-based services and real-time or batch pipelines.\n\n - Strong experience with data querying languages such as SQL and scripting languages such as Python.\n\n - Experience applying machine learning and statistical models to measure the causal impact of marketing or growth initiatives.\n\n - Strong experience in AI harness and building AI agents.\n\n \n\n\nPREFERRED\n\n - Experience with schema design and dimensional data modelling.\n\n - Experience communicating analysis and recommendations to leadership and cross-functional teams to influence strategy.\n\n - Experience in technology, financial services, or a high-growth environment.\n\n - Experience providing technical mentorship on machine learning and experimentation in an industry setting.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nData Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.\n\nYou’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.\n\nYou’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.\n\nAs AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.\n\nThe work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$250K – $299K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$250K - $299K","compensationTiers":[{"id":"37190c3f-36e3-41dd-87bb-f2325225a8c3","tierSummary":"$250K – $299K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c6d67362-308f-4060-bd63-75ec5331ad5f","summary":"$250K – $299K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":299000},{"id":"b76cf0b9-fe2e-4948-930d-f1d7c111416a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f0e582c6-536e-47a0-b42a-a5f0567831cf","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":299000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"00a7bbce-af16-4d4d-b36b-50034b5d9038","title":"Senior Manager, Financial Partnerships APAC","department":"Financial & Strategic Partnerships","team":"Financial Partnerships","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}},{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-02-04T06:36:55.931+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/00a7bbce-af16-4d4d-b36b-50034b5d9038","applyUrl":"https://jobs.ashbyhq.com/airwallex/00a7bbce-af16-4d4d-b36b-50034b5d9038/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The role:
As the Senior Manager, Financial Partnerships APAC, you will be responsible for building, evaluating and managing Airwallex’s key financial partnerships with banks across APAC, with the goal to deepen Airwallex’s product capabilities in the region, as well as enable Airwallex to launch in new markets.
You will play a critical role in the Financial Partnerships team by scoping, establishing, negotiating, implementing, and operationalising complex partnership engagements. This role will be the bridge between financial partners and internal stakeholders to drive strategic initiatives and outcomes for the company.
You will also contribute to M&A activities that will have a material impact on the business by providing access to regulatory licenses in new geographies. In addition to Financial Partnerships, you will help in collaborating in new market development efforts by identifying acquisition targets, financial analysis and due diligence process ensuring alignment with Airwallex’s strategic goals and regulatory needs.
The ideal candidate:
A partnerships expert with experience in the payments industry, preferably having managed partnerships with Financial Institutions including banks, schemes, payment methods, as well as other fintechs in the ecosystem.
You have experience working in both big organisations as well as fast-growing startups, and hence have the knowledge and experience in putting in place processes and structure, while remaining flexible and creative in ensuring they are effective and relevant for the business. You are resourceful, action-oriented, with strong organisational skills and attention to detail.
We’re after someone who can thrive under pressure and enjoys managing multiple stakeholders to drive towards a desired outcome.
Skills and experience:
At least 7 years of experience in a similar role in fintech / technology or top-tier management strategy/management consulting. Prior M&A Investment Banking experience is a plus.
Experience in commercial negotiation and partnership sourcing and management
Excellent written, verbal and in-person communication skills
Highly organised and able to manage multiple priorities
Enjoys working in a fast-paced and dynamic environment and thrives under pressure
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nThe role:\n\nAs the Senior Manager, Financial Partnerships APAC, you will be responsible for building, evaluating and managing Airwallex’s key financial partnerships with banks across APAC, with the goal to deepen Airwallex’s product capabilities in the region, as well as enable Airwallex to launch in new markets.\n\n\n\nYou will play a critical role in the Financial Partnerships team by scoping, establishing, negotiating, implementing, and operationalising complex partnership engagements. This role will be the bridge between financial partners and internal stakeholders to drive strategic initiatives and outcomes for the company.\n\n\n\nYou will also contribute to M&A activities that will have a material impact on the business by providing access to regulatory licenses in new geographies. In addition to Financial Partnerships, you will help in collaborating in new market development efforts by identifying acquisition targets, financial analysis and due diligence process ensuring alignment with Airwallex’s strategic goals and regulatory needs.\n\n\n\nThe ideal candidate:\n\nA partnerships expert with experience in the payments industry, preferably having managed partnerships with Financial Institutions including banks, schemes, payment methods, as well as other fintechs in the ecosystem. \n\n\n\nYou have experience working in both big organisations as well as fast-growing startups, and hence have the knowledge and experience in putting in place processes and structure, while remaining flexible and creative in ensuring they are effective and relevant for the business. You are resourceful, action-oriented, with strong organisational skills and attention to detail.\n\n\n\nWe’re after someone who can thrive under pressure and enjoys managing multiple stakeholders to drive towards a desired outcome.\n\n\n\nSkills and experience:\n\n - At least 7 years of experience in a similar role in fintech / technology or top-tier management strategy/management consulting. Prior M&A Investment Banking experience is a plus.\n\n - Experience in commercial negotiation and partnership sourcing and management \n\n - Excellent written, verbal and in-person communication skills\n\n - Highly organised and able to manage multiple priorities\n\n - Enjoys working in a fast-paced and dynamic environment and thrives under pressure\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"65c33a72-d6e5-4fe3-b39b-048b08e411e0","title":"Engineering Manager, Org & Identity","department":"Engineering","team":"Technology Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-09-15T07:24:31.036+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/65c33a72-d6e5-4fe3-b39b-048b08e411e0","applyUrl":"https://jobs.ashbyhq.com/airwallex/65c33a72-d6e5-4fe3-b39b-048b08e411e0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the team building and evolving Airwallex’s core identity and organization foundations, including user onboarding, authentication, access control, organization modelling, account ownership and org-level workflows.
Set the technical direction for highly available, scalable and secure identity systems that every Airwallex product can depend on.
Partner closely with Product, Design, Risk, Compliance, Onboarding and Engineering teams to deliver trusted IAM capabilities and solve complex platform problems.
Raise the bar on engineering excellence, including code quality, system design, performance, reliability and security, while supporting the team’s growth and delivery.
Use data to measure system and product effectiveness, identify opportunities for optimisation and guide decisions that create long-term value.
Build intuitive identity and access-management solutions that meet customer security needs without compromising usability.
Significant experience in software development, with a strong focus on high availability, access control, authentication and authorisation, or identity management.
Experience leading and developing engineers while maintaining high standards for technical execution and engineering quality.
Strong technical judgement and the ability to design and deliver robust, secure and scalable systems.
A strategic, forward-looking approach, with the ability to make decisions that create long-term value for the business and technology landscape.
A customer-focused mindset and an understanding of how to build intuitive identity and access-management solutions without compromising security.
A data-driven and analytical approach to measuring system and product effectiveness and identifying opportunities for optimisation.
Experience working collaboratively with product managers, designers and engineers across functions and regions.
Experience working in a growing technology or fintech company.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You simplify complexity rather than hiding behind it.
The Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the team building and evolving Airwallex’s core identity and organization foundations, including user onboarding, authentication, access control, organization modelling, account ownership and org-level workflows.\n\n - Set the technical direction for highly available, scalable and secure identity systems that every Airwallex product can depend on.\n\n - Partner closely with Product, Design, Risk, Compliance, Onboarding and Engineering teams to deliver trusted IAM capabilities and solve complex platform problems.\n\n - Raise the bar on engineering excellence, including code quality, system design, performance, reliability and security, while supporting the team’s growth and delivery.\n\n - Use data to measure system and product effectiveness, identify opportunities for optimisation and guide decisions that create long-term value.\n\n - Build intuitive identity and access-management solutions that meet customer security needs without compromising usability.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Significant experience in software development, with a strong focus on high availability, access control, authentication and authorisation, or identity management.\n\n - Experience leading and developing engineers while maintaining high standards for technical execution and engineering quality.\n\n - Strong technical judgement and the ability to design and deliver robust, secure and scalable systems.\n\n - A strategic, forward-looking approach, with the ability to make decisions that create long-term value for the business and technology landscape.\n\n - A customer-focused mindset and an understanding of how to build intuitive identity and access-management solutions without compromising security.\n\n - A data-driven and analytical approach to measuring system and product effectiveness and identifying opportunities for optimisation.\n\n - Experience working collaboratively with product managers, designers and engineers across functions and regions.\n\n\nPREFERRED\n\n - Experience working in a growing technology or fintech company.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6df32f20-e872-42ce-81d1-1abd35d4a9b3","title":"Account Executive, Outbound, SME & Growth,","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Qingdao","address":{"postalAddress":{"addressRegion":"Qingdao","addressCountry":"China","addressLocality":"Qingdao"}}},{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}},{"location":"CN - Yiwu","address":{"postalAddress":{"addressRegion":"Yiwu","addressCountry":"China","addressLocality":"Yiwu"}}},{"location":"CN - Shenzhen","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}}},{"location":"CN - Hangzhou","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}}},{"location":"CN - Xiamen","address":{"postalAddress":{"addressRegion":"Xiamen","addressCountry":"China","addressLocality":"Xiamen"}}}],"publishedAt":"2026-01-05T06:44:26.427+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6df32f20-e872-42ce-81d1-1abd35d4a9b3","applyUrl":"https://jobs.ashbyhq.com/airwallex/6df32f20-e872-42ce-81d1-1abd35d4a9b3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
工作职责：
1. 负责拓展并签约跨境客户，通过多种获客方式（直客、转介绍、展会、商务渠道合作等）寻找潜在客户，达成营收目标；
3. 关注以下垂直化行业动态：广告及相关泛娱乐、OTA、在线教育等。熟悉每个以上细分行业的支付痛点，并能在准确搜集行业产品需求后，与公司内部产品团队进行有效的沟通，积极形成更为完善、有针对性的行业综合解决方案，提升客户体验，增强客户粘性；
4.推动客户从注册、KYC、上线到持续交易的全流程，确保客户稳定使用；
5.关注客户交易合规性，具备基本的风险识别意识，能在销售过程中把控交易合理性与真实性；
6.持续维护客户关系，洞察客户潜在交易机会，提升客户生命周期价值；
7. 保持对行业相关领域内各类信息的敏感和追踪，及时反馈并建议，探索并推广新的商业合作模式，为公司业务带来可持续发展。
任职要求：
1. 大学本科及以上学历；
2. 三年以上销售工作经验，有跨境支付、跨境电商、独立站服务商、ERP、海外广告代理等相关行业经验者优先；
3. 有极强的自我驱动力，以结果为导向，对结果负责；
4. 具备优秀的客户沟通能力，能够与客户建立良好的合作关系；
5. 优秀的学习能力和沟通能力，思维敏捷、有良好的应变能力和承压能力；
6. 具有敏锐的市场洞察力和准确的分析能力，能够有效开发并维护客户资源。
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n工作职责：\n\n1. 负责拓展并签约跨境客户，通过多种获客方式（直客、转介绍、展会、商务渠道合作等）寻找潜在客户，达成营收目标；\n\n3. 关注以下垂直化行业动态：广告及相关泛娱乐、OTA、在线教育等。熟悉每个以上细分行业的支付痛点，并能在准确搜集行业产品需求后，与公司内部产品团队进行有效的沟通，积极形成更为完善、有针对性的行业综合解决方案，提升客户体验，增强客户粘性；\n\n4.推动客户从注册、KYC、上线到持续交易的全流程，确保客户稳定使用；\n\n5.关注客户交易合规性，具备基本的风险识别意识，能在销售过程中把控交易合理性与真实性；\n\n6.持续维护客户关系，洞察客户潜在交易机会，提升客户生命周期价值；\n\n7. 保持对行业相关领域内各类信息的敏感和追踪，及时反馈并建议，探索并推广新的商业合作模式，为公司业务带来可持续发展。\n\n任职要求：\n\n1. 大学本科及以上学历；\n\n2. 三年以上销售工作经验，有跨境支付、跨境电商、独立站服务商、ERP、海外广告代理等相关行业经验者优先；\n\n3. 有极强的自我驱动力，以结果为导向，对结果负责；\n\n4. 具备优秀的客户沟通能力，能够与客户建立良好的合作关系；\n\n5. 优秀的学习能力和沟通能力，思维敏捷、有良好的应变能力和承压能力；\n\n6. 具有敏锐的市场洞察力和准确的分析能力，能够有效开发并维护客户资源。\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1282ed12-37d7-415d-927a-2c4d33a3067a","title":"Product Lead, Growth","department":"Product","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-07T03:59:05.603+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1282ed12-37d7-415d-927a-2c4d33a3067a","applyUrl":"https://jobs.ashbyhq.com/airwallex/1282ed12-37d7-415d-927a-2c4d33a3067a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Product Lead, Growth you will define and drive the strategy, roadmap, and execution for Airwallex’s next-generation AI-powered products. You will work at the intersection of fintech, AI/ML, and global financial operations, building intelligent automation and customer experiences that scale across regions and languages. This is a high-impact, strategic role with the opportunity to shape the future of global payments, treasury, cards, and B2B financial operations.
Responsibilities:
Own the end-to-end product lifecycle for AI-powered features and platforms, from ideation to launch and ongoing optimization.
Mentor and lead a team of high impact product managers.
Define and champion the product vision and roadmap, balancing long-term innovation with short-term business needs.
Partner with engineering, data science, design, compliance, and commercial teams to deliver scalable, secure, and intuitive AI solutions.
Drive Product-Led Growth (PLG) initiatives, including in-product nudges, rewards, cross-sell systems, and lifecycle automation to enhance customer adoption, retention, and revenue generation.
Build and ship hands-on AI/ML-powered products (e.g., copilots, agents, chatbots, recommendation systems), not just integrate models into existing flows.
Leverage AI-driven technologies and data-driven insights to innovate, improve user experience, and reduce operational friction.
Lead the development of customer service and support automation (e.g., bots, self-serve flows, deflection journeys) to deliver intelligent automation across payments, onboarding, and support.
Ensure compliance, transparency, and responsible AI practices are embedded in all products, especially in regulated domains like payments, treasury, and cards.
Launch products across multiple regions and languages in a fast-paced, global environment, collaborating with local teams to ensure market fit and regulatory compliance.
Minimum qualifications:
7+ years of product management experience owning core product areas end-to-end for complex, multi-surface products (e.g., platforms, marketplaces, productivity tools), including 0→1 or early-stage products in high-ambiguity environments with a clear builder mindset.
Hands-on experience building and shipping AI/LLM-powered products, with deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored.
Data-driven, growth-oriented problem solver with strong analytical rigor (dashboards, SQL or product analytics tools) and a track record of running experiments (e.g., A/B tests) to improve activation, adoption, or retention.
Builder mindset, stakeholder management skills, able to align engineering, data, design, operations, CS, and GTM partners around strategy, roadmap, and execution.
Preferred qualifications:
Experience in fintech, payments, treasury, cards, or B2B financial operations, including working within compliance/risk/role-based access constraints.
Prior work on growth, lifecycle, or PLG products (e.g., in-product nudges, rewards, cross-sell systems, lifecycle automation).
Technical background or prior role in AI/ML, data science, or engineering.
Experience building customer service/support automation (e.g., bots, self-serve flows, deflection journeys).
Experience launching products across multiple regions and languages in a fast-paced, global environment.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT YOU'LL DO\n\nAs a Product Lead, Growth you will define and drive the strategy, roadmap, and execution for Airwallex’s next-generation AI-powered products. You will work at the intersection of fintech, AI/ML, and global financial operations, building intelligent automation and customer experiences that scale across regions and languages. This is a high-impact, strategic role with the opportunity to shape the future of global payments, treasury, cards, and B2B financial operations.\n\nResponsibilities:\n\n - Own the end-to-end product lifecycle for AI-powered features and platforms, from ideation to launch and ongoing optimization.\n\n - Mentor and lead a team of high impact product managers.\n\n - Define and champion the product vision and roadmap, balancing long-term innovation with short-term business needs.\n\n - Partner with engineering, data science, design, compliance, and commercial teams to deliver scalable, secure, and intuitive AI solutions.\n\n - Drive Product-Led Growth (PLG) initiatives, including in-product nudges, rewards, cross-sell systems, and lifecycle automation to enhance customer adoption, retention, and revenue generation.\n\n - Build and ship hands-on AI/ML-powered products (e.g., copilots, agents, chatbots, recommendation systems), not just integrate models into existing flows.\n\n - Leverage AI-driven technologies and data-driven insights to innovate, improve user experience, and reduce operational friction.\n\n - Lead the development of customer service and support automation (e.g., bots, self-serve flows, deflection journeys) to deliver intelligent automation across payments, onboarding, and support.\n\n - Ensure compliance, transparency, and responsible AI practices are embedded in all products, especially in regulated domains like payments, treasury, and cards.\n\n - Launch products across multiple regions and languages in a fast-paced, global environment, collaborating with local teams to ensure market fit and regulatory compliance.\n\nMinimum qualifications:\n\n - 7+ years of product management experience owning core product areas end-to-end for complex, multi-surface products (e.g., platforms, marketplaces, productivity tools), including 0→1 or early-stage products in high-ambiguity environments with a clear builder mindset.\n\n - Hands-on experience building and shipping AI/LLM-powered products, with deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored.\n\n - Data-driven, growth-oriented problem solver with strong analytical rigor (dashboards, SQL or product analytics tools) and a track record of running experiments (e.g., A/B tests) to improve activation, adoption, or retention.\n\n - Builder mindset, stakeholder management skills, able to align engineering, data, design, operations, CS, and GTM partners around strategy, roadmap, and execution.\n\nPreferred qualifications:\n\n - Experience in fintech, payments, treasury, cards, or B2B financial operations, including working within compliance/risk/role-based access constraints.\n\n - Prior work on growth, lifecycle, or PLG products (e.g., in-product nudges, rewards, cross-sell systems, lifecycle automation).\n\n - Technical background or prior role in AI/ML, data science, or engineering.\n\n - Experience building customer service/support automation (e.g., bots, self-serve flows, deflection journeys).\n\n - Experience launching products across multiple regions and languages in a fast-paced, global environment.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$210K – $300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$210K - $300K","compensationTiers":[{"id":"22f99407-3e1b-49eb-a5c9-0eb9900352aa","tierSummary":"$210K – $300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"22064c72-03d5-4dcb-ab48-30cdc4586fc2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"89ea07d1-0b68-4c6d-9a76-d8011a2bdeff","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a6cf9711-a8ed-43d9-9279-19c0b1788495","summary":"$210K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":300000}]}},{"id":"7adc7ed7-09e5-4b8c-9a18-3a7e5b671186","title":"Account Executive, South Korea","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-30T01:51:35.607+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7adc7ed7-09e5-4b8c-9a18-3a7e5b671186","applyUrl":"https://jobs.ashbyhq.com/airwallex/7adc7ed7-09e5-4b8c-9a18-3a7e5b671186/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new customers within South Korea’s trading and distribution ecosystem—authorized distributors, trading houses, and channel partners—and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally.
If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
The Outbound team at Airwallex Korea brings Korean businesses onto Airwallex through targeted, direct outreach.
In this role, you'll partner with established, high-growth Korean businesses taking their next step overseas, winning new customers across e-commerce and consumer brands (including K-beauty and cosmetics), manufacturing, and digital technology.
You'll own each deal end to end, from first outreach to go-live and revenue ramp-up. Your ideas will help shape how we grow in Korea.
Build and run an outbound pipeline targeting key decision-makers across e-commerce, manufacturing, and digital technology.
Run targeted, multi-channel outbound prospecting, tailored by industry and account, with a focus on quality and conversion over volume.
Work with Marketing to plan industry events and run our booths, and attend other relevant conferences to engage prospects directly.
Own the full sales cycle from prospecting to close, crafting solutions across multi-currency accounts, FX, and payments to solve customers' cross-border finance challenges.
Engage and influence multiple decision-makers within each customer, from finance leads to the C-suite, and lead pricing and contract negotiations through to close.
Own onboarding and ramp-up through go-live, so closed deals turn into live, revenue-generating accounts.
Maintain accurate CRM records and forecasts, and collaborate cross-functionally with other teams to accelerate customer outcomes.
4+ years of B2B sales experience, with a track record of consistently exceeding sales targets.
Full-cycle sales experience winning new B2B customers in Korea, from building your own pipeline through outbound to closing the deal.
A consultative approach: you understand the customer's business first, then recommend a solution that fits it.
Experience leading commercial negotiations, including pricing and contract terms, and closing deals that go through multiple sales stages.
A proactive mindset: you take ownership of your results, share ideas with the team, and adapt quickly in a fast-paced environment.
Experience working at a start-up or a fast-paced company.
Selling experience in e-commerce and consumer brands (especially K-beauty and cosmetics), manufacturing, digital technology (e.g., SaaS, AI, gaming), or entertainment.
Direct selling experience with multiple decision-makers within one customer, from finance leads to the C-suite.
Experience selling to complex customers through tailored, customer-specific proposals and formal evaluation processes.
Familiarity with payments, FX, or other cross-border financial products.
A steady, outbound-generated pipeline across our target industries.
Targeted outreach and event engagement converted into closed-won customers.
New customers live quickly and ramped to meaningful transaction volume.
Consistent delivery against ambitious growth targets, plus ideas that sharpen how we approach new industries in Korea.
Airwallex는 전 세계에서 가장 야심 찬 기업들과 파트너십을 맺는 것을 목표로 합니다. SME & Growth 영업팀은 그 파트너십이 시작되는 곳입니다.
한국에서는 국내 기업이 국경을 넘어 성장할 수 있도록 결제와 재무 과제를 해결합니다. 관계를 만들고, 영업하고, 협상하는 일을 좋아하며, 기업들이 글로벌로 거래하는 방식을 바꾸고 싶은 분을 찾고 있습니다.
고객을 먼저 생각하고, 해결책을 찾는 데 집중하며, 모든 것에 호기심이 많은 분이라면 이 포지션과 잘 맞습니다. 본인과 시장, 고객의 성장에 임팩트를 만들고 싶은 분을 환영합니다. 이 포지션은 커미션 구조상 계약 성사에 따른 상당한 업사이드가 있습니다.
열정적이고 영리하며 끈기 있는 좋은 팀원이라면 꼭 만나고 싶습니다!
Airwallex Korea Outbound 팀은 타깃 기업에 직접 접근해 국내 기업을 Airwallex 고객으로 모셔 옵니다.
이 포지션에서는 해외로 다음 단계를 준비하는, 이미 자리 잡은 고성장 국내 기업을 파트너로 신규 고객을 확보합니다. 대상은 이커머스·컨슈머 브랜드(K-뷰티, 화장품 포함), 제조, 디지털 테크 기업입니다.
첫 접근부터 go-live, 매출 램프업까지 모든 딜을 처음부터 끝까지 책임집니다. 여러분의 아이디어가 한국 사업의 성장 방식을 만들어 갑니다.
이커머스, 제조, 디지털 테크 업종의 핵심 의사결정자를 대상으로 아웃바운드 파이프라인을 구축하고 운영합니다.
업종과 기업별로 맞춤 설계한 멀티채널 아웃바운드 영업을 진행하며, 물량보다 품질과 전환율에 집중합니다.
마케팅팀과 함께 업계 행사를 기획하고 부스를 운영하며, 그 외 주요 컨퍼런스에도 직접 참석해 잠재 고객을 만납니다.
잠재 고객 발굴부터 계약 체결까지 전체 영업 사이클을 주도하고, 멀티커런시 계좌, FX, 결제 솔루션으로 고객의 국경 간 재무 과제를 해결합니다.
한 고객사 안의 재무 담당자부터 C-level까지 여러 의사결정자를 설득하고, 가격과 계약 조건 협상을 클로징까지 이끕니다.
신규 고객의 온보딩과 램프업을 go-live까지 책임져, 계약이 실제 매출로 이어지게 합니다.
CRM에 정확한 기록과 forecast를 관리하고, 유관 부서와 협업해 고객 성과를 앞당깁니다.
B2B 영업 경력 4년 이상, 영업 목표를 꾸준히 초과 달성한 실적을 보유한 분
한국에서 아웃바운드로 직접 파이프라인을 만들고 클로징까지 완주하며 신규 B2B 고객을 확보한 풀사이클 영업 경험
컨설팅형 접근: 고객의 비즈니스를 먼저 이해한 뒤 알맞은 솔루션을 제안할 수 있는 분
가격과 계약 조건을 포함한 상업적 협상을 주도하고, 여러 단계의 영업 과정을 거쳐 딜을 클로징한 경험
주도적인 태도: 본인 성과에 오너십을 갖고, 팀에 아이디어를 공유하며, 빠르게 돌아가는 환경에 신속히 적응하는 분
스타트업 또는 빠르게 성장하는 환경의 회사에서 근무한 분
이커머스·컨슈머 브랜드(특히 K-뷰티, 화장품), 제조, 디지털 테크(예: SaaS, AI, 게임), 엔터테인먼트 업종에 대한 세일즈 경험
한 고객사 안의 재무 담당자부터 C-level까지 여러 의사결정자를 상대로한 직접 세일즈 경험
고객 맞춤 제안과 공식 평가 절차를 거치는 복잡한 고객 대상 영업 경험
결제, FX 등 국경 간 금융 상품에 대한 이해도가 높은 분
목표 업종 전반에서 아웃바운드로 만들어 낸 꾸준한 파이프라인
타깃 아웃리치와 행사 접점을 클로즈드 윈 고객으로 전환
신규 고객을 빠르게 go-live시키고 의미 있는 거래량까지 램프업
도전적인 성장 목표의 꾸준한 달성, 그리고 한국에서 새로운 업종과 고객에 접근하는 방식을 개선하는 아이디어
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAirwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new customers within South Korea’s trading and distribution ecosystem—authorized distributors, trading houses, and channel partners—and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally.\n\nIf you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!\n\n\n\n\nWHAT YOU'LL DO\n\nThe Outbound team at Airwallex Korea brings Korean businesses onto Airwallex through targeted, direct outreach.\n\nIn this role, you'll partner with established, high-growth Korean businesses taking their next step overseas, winning new customers across e-commerce and consumer brands (including K-beauty and cosmetics), manufacturing, and digital technology.\n\nYou'll own each deal end to end, from first outreach to go-live and revenue ramp-up. Your ideas will help shape how we grow in Korea.\n\n\n\n\nRESPONSIBILITIES\n\n - Build and run an outbound pipeline targeting key decision-makers across e-commerce, manufacturing, and digital technology.\n\n - Run targeted, multi-channel outbound prospecting, tailored by industry and account, with a focus on quality and conversion over volume.\n\n - Work with Marketing to plan industry events and run our booths, and attend other relevant conferences to engage prospects directly.\n\n - Own the full sales cycle from prospecting to close, crafting solutions across multi-currency accounts, FX, and payments to solve customers' cross-border finance challenges.\n\n - Engage and influence multiple decision-makers within each customer, from finance leads to the C-suite, and lead pricing and contract negotiations through to close.\n\n - Own onboarding and ramp-up through go-live, so closed deals turn into live, revenue-generating accounts.\n\n - Maintain accurate CRM records and forecasts, and collaborate cross-functionally with other teams to accelerate customer outcomes.\n\n\nWHO YOU ARE\n\n - 4+ years of B2B sales experience, with a track record of consistently exceeding sales targets.\n\n - Full-cycle sales experience winning new B2B customers in Korea, from building your own pipeline through outbound to closing the deal.\n\n - A consultative approach: you understand the customer's business first, then recommend a solution that fits it.\n\n - Experience leading commercial negotiations, including pricing and contract terms, and closing deals that go through multiple sales stages.\n\n - A proactive mindset: you take ownership of your results, share ideas with the team, and adapt quickly in a fast-paced environment.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience working at a start-up or a fast-paced company.\n\n - Selling experience in e-commerce and consumer brands (especially K-beauty and cosmetics), manufacturing, digital technology (e.g., SaaS, AI, gaming), or entertainment.\n\n - Direct selling experience with multiple decision-makers within one customer, from finance leads to the C-suite.\n\n - Experience selling to complex customers through tailored, customer-specific proposals and formal evaluation processes.\n\n - Familiarity with payments, FX, or other cross-border financial products.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - A steady, outbound-generated pipeline across our target industries.\n\n - Targeted outreach and event engagement converted into closed-won customers.\n\n - New customers live quickly and ramped to meaningful transaction volume.\n\n - Consistent delivery against ambitious growth targets, plus ideas that sharpen how we approach new industries in Korea.\n\n\n\n\n국문 버전\n\n\nABOUT THE TEAM\n\nAirwallex는 전 세계에서 가장 야심 찬 기업들과 파트너십을 맺는 것을 목표로 합니다. SME & Growth 영업팀은 그 파트너십이 시작되는 곳입니다.\n\n한국에서는 국내 기업이 국경을 넘어 성장할 수 있도록 결제와 재무 과제를 해결합니다. 관계를 만들고, 영업하고, 협상하는 일을 좋아하며, 기업들이 글로벌로 거래하는 방식을 바꾸고 싶은 분을 찾고 있습니다.\n\n고객을 먼저 생각하고, 해결책을 찾는 데 집중하며, 모든 것에 호기심이 많은 분이라면 이 포지션과 잘 맞습니다. 본인과 시장, 고객의 성장에 임팩트를 만들고 싶은 분을 환영합니다. 이 포지션은 커미션 구조상 계약 성사에 따른 상당한 업사이드가 있습니다.\n\n열정적이고 영리하며 끈기 있는 좋은 팀원이라면 꼭 만나고 싶습니다!\n\n\n\n\nWHAT YOU'LL DO\n\nAirwallex Korea Outbound 팀은 타깃 기업에 직접 접근해 국내 기업을 Airwallex 고객으로 모셔 옵니다.\n\n이 포지션에서는 해외로 다음 단계를 준비하는, 이미 자리 잡은 고성장 국내 기업을 파트너로 신규 고객을 확보합니다. 대상은 이커머스·컨슈머 브랜드(K-뷰티, 화장품 포함), 제조, 디지털 테크 기업입니다.\n\n첫 접근부터 go-live, 매출 램프업까지 모든 딜을 처음부터 끝까지 책임집니다. 여러분의 아이디어가 한국 사업의 성장 방식을 만들어 갑니다.\n\n\n\n\nRESPONSIBILITIES\n\n - 이커머스, 제조, 디지털 테크 업종의 핵심 의사결정자를 대상으로 아웃바운드 파이프라인을 구축하고 운영합니다.\n\n - 업종과 기업별로 맞춤 설계한 멀티채널 아웃바운드 영업을 진행하며, 물량보다 품질과 전환율에 집중합니다.\n\n - 마케팅팀과 함께 업계 행사를 기획하고 부스를 운영하며, 그 외 주요 컨퍼런스에도 직접 참석해 잠재 고객을 만납니다.\n\n - 잠재 고객 발굴부터 계약 체결까지 전체 영업 사이클을 주도하고, 멀티커런시 계좌, FX, 결제 솔루션으로 고객의 국경 간 재무 과제를 해결합니다.\n\n - 한 고객사 안의 재무 담당자부터 C-level까지 여러 의사결정자를 설득하고, 가격과 계약 조건 협상을 클로징까지 이끕니다.\n\n - 신규 고객의 온보딩과 램프업을 go-live까지 책임져, 계약이 실제 매출로 이어지게 합니다.\n\n - CRM에 정확한 기록과 forecast를 관리하고, 유관 부서와 협업해 고객 성과를 앞당깁니다.\n\n\nWHO YOU ARE\n\n - B2B 영업 경력 4년 이상, 영업 목표를 꾸준히 초과 달성한 실적을 보유한 분\n\n - 한국에서 아웃바운드로 직접 파이프라인을 만들고 클로징까지 완주하며 신규 B2B 고객을 확보한 풀사이클 영업 경험\n\n - 컨설팅형 접근: 고객의 비즈니스를 먼저 이해한 뒤 알맞은 솔루션을 제안할 수 있는 분\n\n - 가격과 계약 조건을 포함한 상업적 협상을 주도하고, 여러 단계의 영업 과정을 거쳐 딜을 클로징한 경험\n\n - 주도적인 태도: 본인 성과에 오너십을 갖고, 팀에 아이디어를 공유하며, 빠르게 돌아가는 환경에 신속히 적응하는 분\n\n\nPREFERRED QUALIFICATIONS\n\n - 스타트업 또는 빠르게 성장하는 환경의 회사에서 근무한 분\n\n - 이커머스·컨슈머 브랜드(특히 K-뷰티, 화장품), 제조, 디지털 테크(예: SaaS, AI, 게임), 엔터테인먼트 업종에 대한 세일즈 경험\n\n - 한 고객사 안의 재무 담당자부터 C-level까지 여러 의사결정자를 상대로한 직접 세일즈 경험\n\n - 고객 맞춤 제안과 공식 평가 절차를 거치는 복잡한 고객 대상 영업 경험\n\n - 결제, FX 등 국경 간 금융 상품에 대한 이해도가 높은 분\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - 목표 업종 전반에서 아웃바운드로 만들어 낸 꾸준한 파이프라인\n\n - 타깃 아웃리치와 행사 접점을 클로즈드 윈 고객으로 전환\n\n - 신규 고객을 빠르게 go-live시키고 의미 있는 거래량까지 램프업\n\n - 도전적인 성장 목표의 꾸준한 달성, 그리고 한국에서 새로운 업종과 고객에 접근하는 방식을 개선하는 아이디어\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"739ae3d3-12ca-4f26-bd9a-a80a74c4b0e0","title":"Senior Frontend Engineer, Billing","department":"Engineering","team":"Billing","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T05:45:06.288+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/739ae3d3-12ca-4f26-bd9a-a80a74c4b0e0","applyUrl":"https://jobs.ashbyhq.com/airwallex/739ae3d3-12ca-4f26-bd9a-a80a74c4b0e0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Help build the next-generation billing platform that supports Airwallex internally and gives customers an easy-to-integrate way to manage billing and revenue workflows.
Build high-quality products with React and TypeScript, using the latest versions and modern frontend engineering practices.
Design and develop micro-frontend web applications using domain-based architecture and a single-SPA framework.
Build scalable, high-performance Node.js backend-for-frontend services with Apollo GraphQL and well-defined contracts for backend integration.
Partner with Design to develop a shared design system and reusable components, creating a consistent UI and UX across domain teams.
Deliver NPM packages, reusable library widgets, and open-source projects that make customer integration easier.
Deploy micro-frontends and Node.js services using GCP, Alibaba Cloud Kubernetes, bucket CDN, Cloudflare, and GitLab CI/CD.
Build reliable unit and end-to-end test coverage using React Testing Library, test-rendering tools, and Cypress.
Develop no-code and serverless CMS capabilities for corporate websites and branding landing pages using Contentful and Next.js.
Engage with the frontend guild, research emerging technologies, drive engineering initiatives, and help reduce technical debt.
You'll work from our Singapore office
Essentials
5+ years of frontend development experience, including 2+ years of frontend architecture experience.
Experience developing large-scale financial web systems.
A bachelor’s degree or above in computer science or a related field.
Strong knowledge of HTML5, CSS3, ECMAScript 6+, and TypeScript.
Strong experience with React, Vue, Angular, and their surrounding technology stacks.
Experience with Emotion, styled-components, and SCSS.
Familiarity with Material UI, Ant Design, Bootstrap 3, or other CSS frameworks.
Familiarity with HTTP/HTTPS protocols and RESTful API design.
Experience with Webpack, polyfills, and Rollup.js.
Experience building backend-for-frontend services with Node.js.
Preferred
Experience developing frontend frameworks.
A track record of sharing frontend technical work through blogs, public accounts, or similar channels.
Overseas study or work experience.
Experience with GraphQL, Next.js, Redis, and relational databases.
Experience with tracking and data analytics tools such as GA and GTM.
Experience with CSS animation, Zeplin, Abstract, responsive mobile web development, UI, or visual identity.
Experience with BDD, TDD, CI/CD, Docker, Kubernetes, Nginx, or other DevOps practices.
Experience with Java, Kotlin, or Shell development.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You value in-person collaboration and are happy being in the office five days a week.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
The Billing team at Airwallex builds a single platform that charges for everything: how we bill our customers, and how our customers bill theirs. We own the quote-to-cash engine behind Airwallex's fastest-growing revenue stream, from usage-based billing and pricing to the checkout experience that collects across 130+ currencies and 160+ payment methods. The hard part: one system serves two masters, Airwallex's own books and the revenue of every business that bills through us, so every number has to reconcile to the cent, in real time, under audit scrutiny. You'll thrive here if correctness is non-negotiable and you think like a product owner as much as an engineer. If you want billing to be the growth engine of the AI economy, this is where it's built.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nHelp build the next-generation billing platform that supports Airwallex internally and gives customers an easy-to-integrate way to manage billing and revenue workflows.\n\n - Build high-quality products with React and TypeScript, using the latest versions and modern frontend engineering practices.\n\n - Design and develop micro-frontend web applications using domain-based architecture and a single-SPA framework.\n\n - Build scalable, high-performance Node.js backend-for-frontend services with Apollo GraphQL and well-defined contracts for backend integration.\n\n - Partner with Design to develop a shared design system and reusable components, creating a consistent UI and UX across domain teams.\n\n - Deliver NPM packages, reusable library widgets, and open-source projects that make customer integration easier.\n\n - Deploy micro-frontends and Node.js services using GCP, Alibaba Cloud Kubernetes, bucket CDN, Cloudflare, and GitLab CI/CD.\n\n - Build reliable unit and end-to-end test coverage using React Testing Library, test-rendering tools, and Cypress.\n\n - Develop no-code and serverless CMS capabilities for corporate websites and branding landing pages using Contentful and Next.js.\n\n - Engage with the frontend guild, research emerging technologies, drive engineering initiatives, and help reduce technical debt.\n\nYou'll work from our Singapore office\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of frontend development experience, including 2+ years of frontend architecture experience.\n\n - Experience developing large-scale financial web systems.\n\n - A bachelor’s degree or above in computer science or a related field.\n\n - Strong knowledge of HTML5, CSS3, ECMAScript 6+, and TypeScript.\n\n - Strong experience with React, Vue, Angular, and their surrounding technology stacks.\n\n - Experience with Emotion, styled-components, and SCSS.\n\n - Familiarity with Material UI, Ant Design, Bootstrap 3, or other CSS frameworks.\n\n - Familiarity with HTTP/HTTPS protocols and RESTful API design.\n\n - Experience with Webpack, polyfills, and Rollup.js.\n\n - Experience building backend-for-frontend services with Node.js.\n\n\n\nPreferred\n\n\n\n - Experience developing frontend frameworks.\n\n - A track record of sharing frontend technical work through blogs, public accounts, or similar channels.\n\n - Overseas study or work experience.\n\n - Experience with GraphQL, Next.js, Redis, and relational databases.\n\n - Experience with tracking and data analytics tools such as GA and GTM.\n\n - Experience with CSS animation, Zeplin, Abstract, responsive mobile web development, UI, or visual identity.\n\n - Experience with BDD, TDD, CI/CD, Docker, Kubernetes, Nginx, or other DevOps practices.\n\n - Experience with Java, Kotlin, or Shell development.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Billing team at Airwallex builds a single platform that charges for everything: how we bill our customers, and how our customers bill theirs. We own the quote-to-cash engine behind Airwallex's fastest-growing revenue stream, from usage-based billing and pricing to the checkout experience that collects across 130+ currencies and 160+ payment methods. The hard part: one system serves two masters, Airwallex's own books and the revenue of every business that bills through us, so every number has to reconcile to the cent, in real time, under audit scrutiny. You'll thrive here if correctness is non-negotiable and you think like a product owner as much as an engineer. If you want billing to be the growth engine of the AI economy, this is where it's built.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"477f1194-c301-41df-b3bc-4d959165a6e2","title":"Senior Company Secretary","department":"Legal","team":"Legal","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T06:24:02.665+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/477f1194-c301-41df-b3bc-4d959165a6e2","applyUrl":"https://jobs.ashbyhq.com/airwallex/477f1194-c301-41df-b3bc-4d959165a6e2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
Legal at Airwallex sits at the heart of the decisions that shape how Airwallex grows. This team backs the visionary builders transforming Airwallex into a generational financial company, sharing the journey of product development and sales alongside our business partners. You’ll help shape a global licensing footprint most fintechs wish they had, while making sure our brand and data architecture stay best-in-class for customers entering the agentic economy and ready for its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the regulatory discipline that protects the moat.
It’s a team for lawyers, strategists, and regulatory specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
What you'll do
As Senior Corporate Secretary, you will play a pivotal role in Airwallex’s governance structure, supporting our board and senior management, and ensuring robust compliance and best-in-class corporate governance across our global group. You will lead the full spectrum of company secretarial matters for licensed entities across multiple regions and jurisdictions globally. This role is based in Singapore.
Key Responsibilities:
Handle the full spectrum of company secretarial matters for licensed entities across different regions
Organizing and facilitating board, committee and general meetings, including preparing agenda, resolutions, minutes and presentation materials
Maintaining and handling statutory filings and statutory registers
Handling group entities’ corporate matters, including incorporation, restructuring, capital injection, winding down and audit support
Ensuring timely and accurate regulatory filings
Lead the company secretarial function across jurisdictions and coordinate and manage external service providers
Maintain and enhance entity management systems and corporate records
Advise the board and senior management on governance, risk management, and compliance matters
Support entity-level audits and due diligence processes for financing, M&A, and regulatory reviews
Act as a key liaison with directors, investors, regulators and cross-functional teams
Support the implementation of best practices in data protection, cybersecurity, and technology risk management
Minimum qualifications:
Chartered Secretary / Chartered Governance Professional
Qualified lawyer (Singapore or common law jurisdiction)
At least 10–15 years of relevant experience, including significant experience in a regulated financial services or fintech environment
Proven track record in supporting boards and senior management in a global or regional corporate structure
Experience in a listed business
Prior experience managing multi-jurisdictional entities and complex group structures
Deep understanding of corporate governance frameworks, regulatory filings, and compliance obligations
Experience establishing and maintaining board and committee processes, corporate records and entity management systems
Excellent communication and interpersonal skills; able to interact effectively with Board members, investors, regulators and cross-functional teams
Strong drafting ability and attention to detail, especially for board papers, resolutions and disclosures
High integrity, discretion and sound judgment
Comfortable working in a fast-paced, high-growth global environment
Proactive, hands-on and solutions-oriented
Preferred qualifications:
Experience leading and mentoring a regional company secretarial team and managing external corporate service providers globally
Familiarity with Singapore’s regulatory landscape for fintech
Experience with data protection, cybersecurity and technology risk management in a regulated environment
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nLegal at Airwallex sits at the heart of the decisions that shape how Airwallex grows. This team backs the visionary builders transforming Airwallex into a generational financial company, sharing the journey of product development and sales alongside our business partners. You’ll help shape a global licensing footprint most fintechs wish they had, while making sure our brand and data architecture stay best-in-class for customers entering the agentic economy and ready for its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the regulatory discipline that protects the moat.\n\nIt’s a team for lawyers, strategists, and regulatory specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\n\nWhat you'll do\nAs Senior Corporate Secretary, you will play a pivotal role in Airwallex’s governance structure, supporting our board and senior management, and ensuring robust compliance and best-in-class corporate governance across our global group. You will lead the full spectrum of company secretarial matters for licensed entities across multiple regions and jurisdictions globally. This role is based in Singapore.\n\n\n\nKey Responsibilities:\n\n - Handle the full spectrum of company secretarial matters for licensed entities across different regions\n\n - Organizing and facilitating board, committee and general meetings, including preparing agenda, resolutions, minutes and presentation materials\n\n - Maintaining and handling statutory filings and statutory registers\n\n - Handling group entities’ corporate matters, including incorporation, restructuring, capital injection, winding down and audit support\n\n - Ensuring timely and accurate regulatory filings\n\n - Lead the company secretarial function across jurisdictions and coordinate and manage external service providers\n\n - Maintain and enhance entity management systems and corporate records\n\n - Advise the board and senior management on governance, risk management, and compliance matters\n\n - Support entity-level audits and due diligence processes for financing, M&A, and regulatory reviews\n\n - Act as a key liaison with directors, investors, regulators and cross-functional teams\n\n - Support the implementation of best practices in data protection, cybersecurity, and technology risk management\n\n\n\nMinimum qualifications:\n\n - Chartered Secretary / Chartered Governance Professional\n\n - Qualified lawyer (Singapore or common law jurisdiction)\n\n - At least 10–15 years of relevant experience, including significant experience in a regulated financial services or fintech environment\n\n - Proven track record in supporting boards and senior management in a global or regional corporate structure\n\n - Experience in a listed business\n\n - Prior experience managing multi-jurisdictional entities and complex group structures\n\n - Deep understanding of corporate governance frameworks, regulatory filings, and compliance obligations\n\n - Experience establishing and maintaining board and committee processes, corporate records and entity management systems\n\n - Excellent communication and interpersonal skills; able to interact effectively with Board members, investors, regulators and cross-functional teams\n\n - Strong drafting ability and attention to detail, especially for board papers, resolutions and disclosures\n\n - High integrity, discretion and sound judgment\n\n - Comfortable working in a fast-paced, high-growth global environment\n\n - Proactive, hands-on and solutions-oriented\n\n\n\nPreferred qualifications:\n\n - Experience leading and mentoring a regional company secretarial team and managing external corporate service providers globally\n\n - Familiarity with Singapore’s regulatory landscape for fintech\n\n - Experience with data protection, cybersecurity and technology risk management in a regulated environment\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f4d64c0e-2425-409c-a296-4c4c6b9fe824","title":"Software Engineer Backend, Billing","department":"Engineering","team":"Billing","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T06:53:00.922+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f4d64c0e-2425-409c-a296-4c4c6b9fe824","applyUrl":"https://jobs.ashbyhq.com/airwallex/f4d64c0e-2425-409c-a296-4c4c6b9fe824/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s Billing team is building the next generation of billing infrastructure for Airwallex and the businesses that use our platform. You’ll help shape the architecture and deliver reliable backend systems that support complex financial workflows.
Lead the planning, design, and implementation of backend systems for Airwallex’s billing platform.
Partner with Product and business teams to understand customer and business needs, shape technical direction, and deliver core functionality.
Build reliable components within a microservices architecture, including systems that support flexible pricing, invoicing, and quote-to-cash workflows.
Own the architecture and development of complex, distributed systems with high concurrency, high availability, and strong financial accuracy.
Introduce practical technologies and engineering approaches that improve how the team builds, operates, and scales billing products.
Raise the bar on engineering quality through clear design practices, coding standards, and constructive technical collaboration.
You'll work from our Singapore office
3 + years of core Java development experience, building internet applications, large-scale financial systems, or e-commerce platforms. 1+ year of experience developing payment platforms.
A bachelor’s degree in Computer Science or a related field.
Strong command of Java 8, including multithreading, high concurrency, I/O or NIO, and network communication.
Experience with common design patterns and the design and development of large-scale distributed, high-concurrency, high-load, and highly available systems.
Experience with server-side technologies and with optimising service response and data queries to maintain service quality.
A track record of solving complex engineering problems in production environments.
The ability to work closely with Product and business teams, translate business needs into technical solutions, and make sound architectural decisions.
Experience with international clearing and settlement or foreign exchange transactions.
Fluent in English and Mandarin.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You value in-person collaboration and are happy being in the office five days a week.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You simplify complexity rather than hiding behind it.
The Billing team at Airwallex builds a single platform that charges for everything: how we bill our customers, and how our customers bill theirs. We own the quote-to-cash engine behind Airwallex's fastest-growing revenue stream, from usage-based billing and pricing to the checkout experience that collects across 130+ currencies and 160+ payment methods. The hard part: one system serves two masters, Airwallex's own books and the revenue of every business that bills through us, so every number has to reconcile to the cent, in real time, under audit scrutiny. You'll thrive here if correctness is non-negotiable and you think like a product owner as much as an engineer. If you want billing to be the growth engine of the AI economy, this is where it's built.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s Billing team is building the next generation of billing infrastructure for Airwallex and the businesses that use our platform. You’ll help shape the architecture and deliver reliable backend systems that support complex financial workflows.\n\n - Lead the planning, design, and implementation of backend systems for Airwallex’s billing platform.\n\n - Partner with Product and business teams to understand customer and business needs, shape technical direction, and deliver core functionality.\n\n - Build reliable components within a microservices architecture, including systems that support flexible pricing, invoicing, and quote-to-cash workflows.\n\n - Own the architecture and development of complex, distributed systems with high concurrency, high availability, and strong financial accuracy.\n\n - Introduce practical technologies and engineering approaches that improve how the team builds, operates, and scales billing products.\n\n - Raise the bar on engineering quality through clear design practices, coding standards, and constructive technical collaboration.\n\nYou'll work from our Singapore office\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3 + years of core Java development experience, building internet applications, large-scale financial systems, or e-commerce platforms. 1+ year of experience developing payment platforms.\n\n - A bachelor’s degree in Computer Science or a related field.\n\n - Strong command of Java 8, including multithreading, high concurrency, I/O or NIO, and network communication.\n\n - Experience with common design patterns and the design and development of large-scale distributed, high-concurrency, high-load, and highly available systems.\n\n - Experience with server-side technologies and with optimising service response and data queries to maintain service quality.\n\n - A track record of solving complex engineering problems in production environments.\n\n - The ability to work closely with Product and business teams, translate business needs into technical solutions, and make sound architectural decisions.\n\n\nPREFERRED\n\n - Experience with international clearing and settlement or foreign exchange transactions.\n\n - Fluent in English and Mandarin.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Billing team at Airwallex builds a single platform that charges for everything: how we bill our customers, and how our customers bill theirs. We own the quote-to-cash engine behind Airwallex's fastest-growing revenue stream, from usage-based billing and pricing to the checkout experience that collects across 130+ currencies and 160+ payment methods. The hard part: one system serves two masters, Airwallex's own books and the revenue of every business that bills through us, so every number has to reconcile to the cent, in real time, under audit scrutiny. You'll thrive here if correctness is non-negotiable and you think like a product owner as much as an engineer. If you want billing to be the growth engine of the AI economy, this is where it's built.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1c1e3ac3-56c9-41bf-837d-2700120f4e1a","title":"Staff Data Scientist, Algorithm, Growth","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-12T06:53:47.716+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1c1e3ac3-56c9-41bf-837d-2700120f4e1a","applyUrl":"https://jobs.ashbyhq.com/airwallex/1c1e3ac3-56c9-41bf-837d-2700120f4e1a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll shape the next phase of Airwallex’s growth by building data science systems that improve how we acquire, activate, engage, retain, and expand customers globally.
Design, deploy, and iterate on predictive models, personalization and recommendation systems, LLM-powered applications, incentive optimization frameworks, and causal inference models that drive measurable business outcomes.
Partner with Growth, Marketing, Product, Sales, Engineering, and other cross-functional teams to turn data and AI into clear recommendations, stronger investment decisions, and effective go-to-market strategies.
Measure the causal impact of marketing and growth initiatives, identify what’s working, and translate those findings into action.
Raise the technical bar for the data science team through hands-on leadership, mentorship, and a clear vision for longer-term direction.
You’ll be based in San Francisco and work from the office three days a week.
7+ years of industry experience and an advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, the Sciences, Computer Science, or Economics.
Expert knowledge of machine learning and statistical modelling for data-driven growth strategy.
Hands-on experience building, deploying, and maintaining machine learning models in production-grade systems, including cloud-based services and real-time or batch pipelines.
Strong experience with data querying languages such as SQL and scripting languages such as Python.
Experience applying machine learning and statistical models to measure the causal impact of marketing or growth initiatives.
Strong experience in AI harness and building AI agents.
Experience with schema design and dimensional data modelling.
Experience communicating analysis and recommendations to leadership and cross-functional teams to influence strategy.
Experience in technology, financial services, or a high-growth environment.
Experience providing technical mentorship on machine learning and experimentation in an industry setting.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
Data Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.
You’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.
You’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.
As AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.
The work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll shape the next phase of Airwallex’s growth by building data science systems that improve how we acquire, activate, engage, retain, and expand customers globally.\n\n - Design, deploy, and iterate on predictive models, personalization and recommendation systems, LLM-powered applications, incentive optimization frameworks, and causal inference models that drive measurable business outcomes.\n\n - Partner with Growth, Marketing, Product, Sales, Engineering, and other cross-functional teams to turn data and AI into clear recommendations, stronger investment decisions, and effective go-to-market strategies.\n\n - Measure the causal impact of marketing and growth initiatives, identify what’s working, and translate those findings into action.\n\n - Raise the technical bar for the data science team through hands-on leadership, mentorship, and a clear vision for longer-term direction.\n\nYou’ll be based in San Francisco and work from the office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 7+ years of industry experience and an advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, the Sciences, Computer Science, or Economics.\n\n - Expert knowledge of machine learning and statistical modelling for data-driven growth strategy.\n\n - Hands-on experience building, deploying, and maintaining machine learning models in production-grade systems, including cloud-based services and real-time or batch pipelines.\n\n - Strong experience with data querying languages such as SQL and scripting languages such as Python.\n\n - Experience applying machine learning and statistical models to measure the causal impact of marketing or growth initiatives.\n\n - Strong experience in AI harness and building AI agents.\n\n\n\n\nPREFERRED\n\n - Experience with schema design and dimensional data modelling.\n\n - Experience communicating analysis and recommendations to leadership and cross-functional teams to influence strategy.\n\n - Experience in technology, financial services, or a high-growth environment.\n\n - Experience providing technical mentorship on machine learning and experimentation in an industry setting.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nData Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.\n\nYou’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.\n\nYou’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.\n\nAs AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.\n\nThe work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$250K – $299K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$250K - $299K","compensationTiers":[{"id":"bcfb02b8-2111-4e60-82bb-c94bea90e318","tierSummary":"$250K – $299K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"83c1711b-9eb7-4f13-9c2b-0fd3a77738f3","summary":"$250K – $299K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":299000},{"id":"eec5a114-6265-48f7-92f5-6c505f8acabb","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a9c0164d-bf08-476a-8ff5-6eff167ecb82","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":299000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6eab343a-527e-4296-b826-75e7a35e76e0","title":"Corporate Legal Counsel, France","department":"Legal","team":"Corporate Legal","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-26T07:54:29.221+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6eab343a-527e-4296-b826-75e7a35e76e0","applyUrl":"https://jobs.ashbyhq.com/airwallex/6eab343a-527e-4296-b826-75e7a35e76e0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal professionals and risk management experts. We’re passionate about safeguarding Airwallex’s operations, fostering a culture of compliance and integrity, and ensuring we navigate the global financial landscape responsibly. The team provides expert guidance and proactive support across all areas of the business—identifying, mitigating, and managing legal and financial risks to enable sustainable growth.
As Corporate Legal Counsel, you’ll play a key role in supporting Airwallex’s ambitious growth across France, Europe, and beyond. You’ll provide practical, business-focused legal advice to enable expansion, support fundraising activities, and ensure compliance with complex financial regulations. Working closely with cross-functional teams—including corporate development, compliance, risk, partnerships, and marketing—you’ll help Airwallex achieve its mission while managing legal risk in a fast-paced, high-growth environment.
You’ll support Airwallex’s growth across France, Europe and beyond by providing practical, business-focused legal advice.
Support fundraising rounds by partnering with Corporate Development on due diligence, structuring and execution.
Draft, review and negotiate commercial agreements, including referral agreements, NDAs, partnership agreements and marketing agreements.
Advise on marketing, advertising, promotions and data protection, while monitoring legal and regulatory developments across fintech.
Partner with Product, Compliance, Risk, Partnerships and Marketing to manage legal risk around regulated products, market expansion and new initiatives.
Manage external counsel where needed, ensuring high-quality and cost-effective legal support.
Identify and mitigate legal risks linked to fintech products and services, particularly data protection and cybersecurity.
You’ll work from our Paris office three days a week.
Essentials
5+ years’ experience in financial services or corporate law, ideally within a fast-growing technology company or top-tier law firm.
Bachelor of Laws (LLB) from a reputable university.
Qualification as a lawyer in good standing.
Strong interest in financial services regulation and the fintech industry.
Deep understanding of the legal and business environment in EMEA, with experience working in France.
Excellent negotiation, communication and stakeholder management skills.
Proven ability to collaborate effectively across functions.
Experience managing and directing external counsel.
Strong analytical and problem-solving skills.
Preferred
Admission to a French bar (Barreau), preferably Paris.
Experience supporting fundraising, M&A or international expansion in a regulated financial services or fintech environment.
Knowledge of data protection, cybersecurity and technology risk management.
Fluency in English and French.
Additional European languages.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Legal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.
It's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal professionals and risk management experts. We’re passionate about safeguarding Airwallex’s operations, fostering a culture of compliance and integrity, and ensuring we navigate the global financial landscape responsibly. The team provides expert guidance and proactive support across all areas of the business—identifying, mitigating, and managing legal and financial risks to enable sustainable growth.\n\n\n\n\nWHAT YOU’LL DO\n\nAs Corporate Legal Counsel, you’ll play a key role in supporting Airwallex’s ambitious growth across France, Europe, and beyond. You’ll provide practical, business-focused legal advice to enable expansion, support fundraising activities, and ensure compliance with complex financial regulations. Working closely with cross-functional teams—including corporate development, compliance, risk, partnerships, and marketing—you’ll help Airwallex achieve its mission while managing legal risk in a fast-paced, high-growth environment.\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll support Airwallex’s growth across France, Europe and beyond by providing practical, business-focused legal advice.\n\n - Support fundraising rounds by partnering with Corporate Development on due diligence, structuring and execution.\n\n - Draft, review and negotiate commercial agreements, including referral agreements, NDAs, partnership agreements and marketing agreements.\n\n - Advise on marketing, advertising, promotions and data protection, while monitoring legal and regulatory developments across fintech.\n\n - Partner with Product, Compliance, Risk, Partnerships and Marketing to manage legal risk around regulated products, market expansion and new initiatives.\n\n - Manage external counsel where needed, ensuring high-quality and cost-effective legal support.\n\n - Identify and mitigate legal risks linked to fintech products and services, particularly data protection and cybersecurity.\n\nYou’ll work from our Paris office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years’ experience in financial services or corporate law, ideally within a fast-growing technology company or top-tier law firm.\n\n - Bachelor of Laws (LLB) from a reputable university.\n\n - Qualification as a lawyer in good standing.\n\n - Strong interest in financial services regulation and the fintech industry.\n\n - Deep understanding of the legal and business environment in EMEA, with experience working in France.\n\n - Excellent negotiation, communication and stakeholder management skills.\n\n - Proven ability to collaborate effectively across functions.\n\n - Experience managing and directing external counsel.\n\n - Strong analytical and problem-solving skills.\n\nPreferred\n\n - Admission to a French bar (Barreau), preferably Paris.\n\n - Experience supporting fundraising, M&A or international expansion in a regulated financial services or fintech environment.\n\n - Knowledge of data protection, cybersecurity and technology risk management.\n\n - Fluency in English and French.\n\n - Additional European languages.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLegal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.\n\nIt's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f4366514-1eba-420f-82f5-04d12cf1b99e","title":"Senior Manager, Operations Strategy (Customer Experience)","department":"Operations","team":"Operations Strategy","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-10-22T03:22:39.548+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f4366514-1eba-420f-82f5-04d12cf1b99e","applyUrl":"https://jobs.ashbyhq.com/airwallex/f4366514-1eba-420f-82f5-04d12cf1b99e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Manager, Operations Strategy (Customer Experience), you’ll shape how Airwallex is perceived by customers and the broader market. You’ll design and implement qualitative and quantitative research methodologies, evaluate Airwallex’s positioning through direct customer engagement, and turn customer feedback into clear, data-driven recommendations for senior management. Working closely with Product, Engineering, Commercial, and other cross-functional teams, you’ll help integrate customer insights into product development and service improvements while staying close to fintech industry trends and customer experience best practices.
Lead qualitative and quantitative customer experience research, including interviews, surveys, and data analysis, to capture a comprehensive view of customer needs and perceptions.
Design and establish user research methodologies for Airwallex, creating consistent and effective approaches to gathering customer insights.
Conduct customer interviews to understand how customers assess Airwallex and how they position us in the market.
Analyse and synthesise customer feedback to identify key trends and actionable insights that inform product and business strategy.
Present research findings and recommendations to senior management in a clear, compelling, and data-driven way.
Partner with Product, Engineering, Commercial, and other cross-functional teams to integrate customer insights into product and service improvements.
Monitor and report on key customer experience metrics, identifying opportunities for continuous improvement and innovation.
You’ll work on site in our Singapore office five days a week.
Essentials
5–10 years of relevant experience in customer experience, user research, strategy, consulting, or a related field.
Proven expertise in designing and executing user research methodologies, including customer interviews, surveys, and feedback analysis.
Strong analytical skills, with the ability to interpret qualitative and quantitative data and translate insights into business recommendations.
Excellent written and verbal communication skills in English, with the ability to present findings clearly to senior stakeholders.
Experience working with cross-functional teams in a high-growth environment.
Preferred
Experience in the fintech, payments, B2B SaaS, or financial technology industry.
Experience at a top consulting firm.
Familiarity with CRM systems and data-driven customer insight tools.
Knowledge of regulatory issues, including KYC and AML.
An advanced degree in a relevant field.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You connect dots across functions and hold the big picture without losing grip on the details.
You come to the table with a point of view, not just a problem.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nSENIOR MANAGER, OPERATIONS STRATEGY (CUSTOMER EXPERIENCE)\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Manager, Operations Strategy (Customer Experience), you’ll shape how Airwallex is perceived by customers and the broader market. You’ll design and implement qualitative and quantitative research methodologies, evaluate Airwallex’s positioning through direct customer engagement, and turn customer feedback into clear, data-driven recommendations for senior management. Working closely with Product, Engineering, Commercial, and other cross-functional teams, you’ll help integrate customer insights into product development and service improvements while staying close to fintech industry trends and customer experience best practices.\n\n - Lead qualitative and quantitative customer experience research, including interviews, surveys, and data analysis, to capture a comprehensive view of customer needs and perceptions.\n\n - Design and establish user research methodologies for Airwallex, creating consistent and effective approaches to gathering customer insights.\n\n - Conduct customer interviews to understand how customers assess Airwallex and how they position us in the market.\n\n - Analyse and synthesise customer feedback to identify key trends and actionable insights that inform product and business strategy.\n\n - Present research findings and recommendations to senior management in a clear, compelling, and data-driven way.\n\n - Partner with Product, Engineering, Commercial, and other cross-functional teams to integrate customer insights into product and service improvements.\n\n - Monitor and report on key customer experience metrics, identifying opportunities for continuous improvement and innovation.\n\nYou’ll work on site in our Singapore office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5–10 years of relevant experience in customer experience, user research, strategy, consulting, or a related field.\n\n - Proven expertise in designing and executing user research methodologies, including customer interviews, surveys, and feedback analysis.\n\n - Strong analytical skills, with the ability to interpret qualitative and quantitative data and translate insights into business recommendations.\n\n - Excellent written and verbal communication skills in English, with the ability to present findings clearly to senior stakeholders.\n\n - Experience working with cross-functional teams in a high-growth environment.\n\nPreferred\n\n - Experience in the fintech, payments, B2B SaaS, or financial technology industry.\n\n - Experience at a top consulting firm.\n\n - Familiarity with CRM systems and data-driven customer insight tools.\n\n - Knowledge of regulatory issues, including KYC and AML.\n\n - An advanced degree in a relevant field.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You come to the table with a point of view, not just a problem.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"13e7b414-e2f1-4d9d-b162-80eb7d5c18aa","title":"Staff/ Senior Solutions Engineer (APAC)","department":"Merchant Services","team":"Solutions Engineering","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T07:35:35.538+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/13e7b414-e2f1-4d9d-b162-80eb7d5c18aa","applyUrl":"https://jobs.ashbyhq.com/airwallex/13e7b414-e2f1-4d9d-b162-80eb7d5c18aa/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff/Senior Solutions Engineer, you’ll partner with Account Executives to design solutions that solve critical business challenges throughout the pre-sales, solution design and implementation processes. You’ll build proof-of-concept applications on Airwallex, deliver technical demonstrations and help clients visualise the successful target state.
Guide customers and partners through multi-system REST API integrations, troubleshoot technical issues and apply best practices to create a strong developer experience.
Provide strategic insights to Product and Engineering teams on improvements that reduce time to go live, remove friction and accelerate time to transaction.
Own technical deliverables across the end-to-end project delivery lifecycle, ensuring they’re captured and delivered against the project plan.
Work closely with engineers, product managers, sales teams and C-level stakeholders to deliver compliant solutions that meet customer goals across APAC.
This role is based in Singapore, with the expectation that you’ll work from the office five days a week.
Essentials
A bachelor’s degree in a STEM discipline, with strong academic achievement.
5+ years of experience in a customer-facing engineering role such as Solutions Consultant, Solutions Architect, Sales Engineer or IT Consultant.
Strong problem-solving skills and comfort working with customers, partners and engineering teams to develop new products and solutions.
Working knowledge of at least one major programming language, such as PHP, Ruby, Python, JavaScript or Java.
Experience integrating RESTful APIs into web applications.
Professional-level or native English and Mandarin communication skills, as you’ll work with customers across APAC.
Preferred
Experience in payments, fintech or financial services.
Experience integrating with major accounting platforms such as Xero, NetSuite, Fusion Cloud or QuickBooks.
Experience developing proof-of-concept applications and delivering technical demonstrations to customers.
Strong executive engagement skills, with the ability to build credibility and relationships with decision-makers at all levels.
Strong organisational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Merchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.
The mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.
This is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff/Senior Solutions Engineer, you’ll partner with Account Executives to design solutions that solve critical business challenges throughout the pre-sales, solution design and implementation processes. You’ll build proof-of-concept applications on Airwallex, deliver technical demonstrations and help clients visualise the successful target state.\n\n\n\n - Guide customers and partners through multi-system REST API integrations, troubleshoot technical issues and apply best practices to create a strong developer experience.\n\n - Provide strategic insights to Product and Engineering teams on improvements that reduce time to go live, remove friction and accelerate time to transaction.\n\n - Own technical deliverables across the end-to-end project delivery lifecycle, ensuring they’re captured and delivered against the project plan.\n\n - Work closely with engineers, product managers, sales teams and C-level stakeholders to deliver compliant solutions that meet customer goals across APAC.\n\n\n\nThis role is based in Singapore, with the expectation that you’ll work from the office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n\n\n - A bachelor’s degree in a STEM discipline, with strong academic achievement.\n\n - 5+ years of experience in a customer-facing engineering role such as Solutions Consultant, Solutions Architect, Sales Engineer or IT Consultant.\n\n - Strong problem-solving skills and comfort working with customers, partners and engineering teams to develop new products and solutions.\n\n - Working knowledge of at least one major programming language, such as PHP, Ruby, Python, JavaScript or Java.\n\n - Experience integrating RESTful APIs into web applications.\n\n - Professional-level or native English and Mandarin communication skills, as you’ll work with customers across APAC.\n\n\n\nPreferred\n\n\n\n - Experience in payments, fintech or financial services.\n\n - Experience integrating with major accounting platforms such as Xero, NetSuite, Fusion Cloud or QuickBooks.\n\n - Experience developing proof-of-concept applications and delivering technical demonstrations to customers.\n\n - Strong executive engagement skills, with the ability to build credibility and relationships with decision-makers at all levels.\n\n - Strong organisational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMerchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.\n\n\n\nThe mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.\n\n\n\nThis is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"69f419e5-97a6-4efb-951a-ff33324fbbf6","title":"Senior Product Sales, Billing","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-28T14:01:08.633+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/69f419e5-97a6-4efb-951a-ff33324fbbf6","applyUrl":"https://jobs.ashbyhq.com/airwallex/69f419e5-97a6-4efb-951a-ff33324fbbf6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Product Sales is a team of functional and technical specialists who lead and advise on deals to drive adoption of Airwallex’s Billing solutions across new and existing customers. You'll combine product, technical, and commercial expertise to enable regional sales teams and help them win. Part product sales and part solution architecture, you'll join regional pitches and customer conversations to scope requirements and recommend the right technical solution across Subscription Management, Usage-Based Billing, Invoicing, Tax, and Payments. You'll work closely with sales, account management, marketing, Product, Engineering, Strategy, Revenue Operations, and Product Marketing to refine our go-to-market approach and bring regional customer needs into the roadmap.
Lead and advise on complex deals to drive adoption of Airwallex’s Billing solutions across new and existing customers.
Enable regional sales teams with the positioning, pitches, and technical expertise they need to sell Billing with confidence.
Partner with account executives on high-value opportunities, joining customer conversations to scope requirements and recommend the right solution across Subscription Management, Usage-Based Billing, Invoicing, Tax, and Payments.
Design solutions that map customer billing needs to Airwallex’s platform, explaining trade-offs clearly to both business and technical stakeholders.
Test and refine the market positioning and selling motion for Billing, working with Strategy, Revenue Operations, and Product Marketing to improve the go-to-market playbook.
Act as the bridge between regional customers, Product, and Engineering by bringing customer needs into the roadmap and informing commercial priorities.
You'll work from our San Francisco or New York City office three days a week.
Essentials
3–5 years of experience in product sales, solution architecture, or solution engineering at a technology company, ideally in billing or subscriptions.
Technical fluency to speak credibly with Product and Engineering stakeholders, understand APIs and integration patterns, and recommend sound solutions.
Experience driving sales cycles in collaboration with account executive and account management teams, translating technical detail into business value for customers.
A track record of working cross-functionally across multiple stakeholders to drive product or solution adoption.
Strong presentation skills for in-person and online meetings with stakeholders across finance, product, and engineering.
A self-starter who can drive business results with limited supervision.
Comfort dealing with ambiguity and working in an unstructured, fast-moving environment.
Experience at a billing platform or competitor such as Stripe, Chargebee, or Recurly, or at a billing startup.
Experience at a technical consulting firm such as Accenture, Deloitte Digital, or BCG X, designing and selling technical solutions.
Experience engaging in business-level and technical conversations with stakeholders at multiple levels, including CEOs, CFOs, and CTOs.
Experience building value in competitive situations and working on complex products that require deep product and technical knowledge.
Experience leading complex negotiations involving bespoke commercial agreements.
A track record of becoming a subject-matter expert, sharing knowledge, and improving the processes and organizations around you.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nProduct Sales is a team of functional and technical specialists who lead and advise on deals to drive adoption of Airwallex’s Billing solutions across new and existing customers. You'll combine product, technical, and commercial expertise to enable regional sales teams and help them win. Part product sales and part solution architecture, you'll join regional pitches and customer conversations to scope requirements and recommend the right technical solution across Subscription Management, Usage-Based Billing, Invoicing, Tax, and Payments. You'll work closely with sales, account management, marketing, Product, Engineering, Strategy, Revenue Operations, and Product Marketing to refine our go-to-market approach and bring regional customer needs into the roadmap.\n\n - Lead and advise on complex deals to drive adoption of Airwallex’s Billing solutions across new and existing customers.\n\n - Enable regional sales teams with the positioning, pitches, and technical expertise they need to sell Billing with confidence.\n\n - Partner with account executives on high-value opportunities, joining customer conversations to scope requirements and recommend the right solution across Subscription Management, Usage-Based Billing, Invoicing, Tax, and Payments.\n\n - Design solutions that map customer billing needs to Airwallex’s platform, explaining trade-offs clearly to both business and technical stakeholders.\n\n - Test and refine the market positioning and selling motion for Billing, working with Strategy, Revenue Operations, and Product Marketing to improve the go-to-market playbook.\n\n - Act as the bridge between regional customers, Product, and Engineering by bringing customer needs into the roadmap and informing commercial priorities.\n\n\n\nYou'll work from our San Francisco or New York City office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3–5 years of experience in product sales, solution architecture, or solution engineering at a technology company, ideally in billing or subscriptions.\n\n - Technical fluency to speak credibly with Product and Engineering stakeholders, understand APIs and integration patterns, and recommend sound solutions.\n\n - Experience driving sales cycles in collaboration with account executive and account management teams, translating technical detail into business value for customers.\n\n - A track record of working cross-functionally across multiple stakeholders to drive product or solution adoption.\n\n - Strong presentation skills for in-person and online meetings with stakeholders across finance, product, and engineering.\n\n - A self-starter who can drive business results with limited supervision.\n\n - Comfort dealing with ambiguity and working in an unstructured, fast-moving environment.\n\n\n\n\nPREFERRED\n\n - Experience at a billing platform or competitor such as Stripe, Chargebee, or Recurly, or at a billing startup.\n\n - Experience at a technical consulting firm such as Accenture, Deloitte Digital, or BCG X, designing and selling technical solutions.\n\n - Experience engaging in business-level and technical conversations with stakeholders at multiple levels, including CEOs, CFOs, and CTOs.\n\n - Experience building value in competitive situations and working on complex products that require deep product and technical knowledge.\n\n - Experience leading complex negotiations involving bespoke commercial agreements.\n\n - A track record of becoming a subject-matter expert, sharing knowledge, and improving the processes and organizations around you.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$230K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $285K","compensationTiers":[{"id":"881a8732-058e-4bdf-87d4-c2ff8a99112b","tierSummary":"$230K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a12e1a60-2560-4cdc-96f3-0ad441545a61","summary":"$230K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":285000},{"id":"74ba9f7f-9420-4d00-aa8d-317260e3092a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":285000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"fdfe0fe2-e7bf-4024-91d7-f6f209fe0dde","title":"Technical Support Lead (Asia Pacific incl. China coverage) ","department":"Operations","team":"Technical Support","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T07:07:35.448+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fdfe0fe2-e7bf-4024-91d7-f6f209fe0dde","applyUrl":"https://jobs.ashbyhq.com/airwallex/fdfe0fe2-e7bf-4024-91d7-f6f209fe0dde/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead technical support for Airwallex customers, particularly across APAC and China, helping troubleshoot integration and product issues through clear technical explanations, sample code, payment-log analysis and FAQs.
Manage and develop Technical Support Engineers across APAC and China, setting a high bar for customer service, technical problem-solving and operational execution.
Partner directly with developers and internal teams on post-integration issues, sharing best practices and turning recurring customer problems into product and process improvements.
Coordinate incident investigation and resolution with internal stakeholders, and help manage the response to system failures.
Contribute to tools, systems and processes that improve support productivity and product reliability.
You'll work from our Shanghai office five days a week.
Essentials
3+ years of experience managing people, with a track record of directly managing Technical Support Engineers across APAC and China.
5+ years of experience in customer-facing technical support.
Bachelor's degree or above in Computer Science or a related field.
Strong knowledge of REST, JSON, HTTP, HTTPS and SQL, including common HTTP errors and their resolutions.
Proven experience troubleshooting and solving technical issues.
Sufficient technical knowledge to communicate effectively with software development teams.
Familiarity with processes for escalating system incidents and coordinating resolution.
A strong commitment to delivering exceptional customer service at scale.
Excellent written, verbal and in-person communication skills in both English and Mandarin.
Preferred
Technical knowledge of Python or Go.
Experience with monitoring tools such as ELK, Splunk or Loki.
Experience in e-commerce, payments or fintech.
Strong command of both English and Mandarin.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Merchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.
The mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.
This is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead technical support for Airwallex customers, particularly across APAC and China, helping troubleshoot integration and product issues through clear technical explanations, sample code, payment-log analysis and FAQs.\n\n - Manage and develop Technical Support Engineers across APAC and China, setting a high bar for customer service, technical problem-solving and operational execution.\n\n - Partner directly with developers and internal teams on post-integration issues, sharing best practices and turning recurring customer problems into product and process improvements.\n\n - Coordinate incident investigation and resolution with internal stakeholders, and help manage the response to system failures.\n\n - Contribute to tools, systems and processes that improve support productivity and product reliability.\n\nYou'll work from our Shanghai office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3+ years of experience managing people, with a track record of directly managing Technical Support Engineers across APAC and China.\n\n - 5+ years of experience in customer-facing technical support.\n\n - Bachelor's degree or above in Computer Science or a related field.\n\n - Strong knowledge of REST, JSON, HTTP, HTTPS and SQL, including common HTTP errors and their resolutions.\n\n - Proven experience troubleshooting and solving technical issues.\n\n - Sufficient technical knowledge to communicate effectively with software development teams.\n\n - Familiarity with processes for escalating system incidents and coordinating resolution.\n\n - A strong commitment to delivering exceptional customer service at scale.\n\n - Excellent written, verbal and in-person communication skills in both English and Mandarin.\n\nPreferred\n\n - Technical knowledge of Python or Go.\n\n - Experience with monitoring tools such as ELK, Splunk or Loki.\n\n - Experience in e-commerce, payments or fintech.\n\n - Strong command of both English and Mandarin.\n\n\nYOU'LL THRIVE HERE IF\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMerchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.\n\nThe mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.\n\nThis is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3d59475d-bd7c-46de-a30e-1c4bf5c93b8c","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T10:59:04.823+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3d59475d-bd7c-46de-a30e-1c4bf5c93b8c","applyUrl":"https://jobs.ashbyhq.com/airwallex/3d59475d-bd7c-46de-a30e-1c4bf5c93b8c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth sales team is where Airwallex’s partnerships with ambitious businesses begin. You’ll help businesses across Hong Kong solve complex financial challenges while building lasting customer relationships.
Grow revenue and acquire new SME customers by building trusted relationships with ambitious businesses across Hong Kong.
Own the full sales cycle and territory management, from prospecting and discovery through negotiation, close and initial customer ramp-up.
Translate complex customer requirements into tailored solutions across Airwallex’s products, while delivering a thoughtful customer experience through onboarding.
Represent Airwallex in client meetings and events, and build relationships with multiple decision-makers and stakeholders.
Maintain accurate CRM records, manage pipeline forecasting and stay accountable for the outcomes that move the business forward.
You'll work from our Hong Kong office five days a week.
Essentials
4+ years of sales experience, preferably selling a technical or financial product, with a track record of top performance in business development and outbound sales.
Strong inside and outbound sales experience.
Excellent presentation, communication and solution-selling skills, with the ability to tailor your approach to customer needs.
Experience identifying and influencing multiple decision-makers and stakeholders.
Ability to understand complex technical requirements and craft solutions across multiple products.
Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales, progressing opportunities through a multi-stage sales cycle.
Strong analytical skills and an organised way of working.
Superior verbal and written communication skills in English and Cantonese.
A customer-first, solution-focused approach and the persistence to do what it takes to achieve results.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.
You’re motivated by working alongside people whose ambition pushes you to raise your own bar.
You value in-person collaboration and are happy being in the office five days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe SME & Growth sales team is where Airwallex’s partnerships with ambitious businesses begin. You’ll help businesses across Hong Kong solve complex financial challenges while building lasting customer relationships.\n\n - Grow revenue and acquire new SME customers by building trusted relationships with ambitious businesses across Hong Kong.\n\n - Own the full sales cycle and territory management, from prospecting and discovery through negotiation, close and initial customer ramp-up.\n\n - Translate complex customer requirements into tailored solutions across Airwallex’s products, while delivering a thoughtful customer experience through onboarding.\n\n - Represent Airwallex in client meetings and events, and build relationships with multiple decision-makers and stakeholders.\n\n - Maintain accurate CRM records, manage pipeline forecasting and stay accountable for the outcomes that move the business forward.\n\nYou'll work from our Hong Kong office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 4+ years of sales experience, preferably selling a technical or financial product, with a track record of top performance in business development and outbound sales.\n\n - Strong inside and outbound sales experience.\n\n - Excellent presentation, communication and solution-selling skills, with the ability to tailor your approach to customer needs.\n\n - Experience identifying and influencing multiple decision-makers and stakeholders.\n\n - Ability to understand complex technical requirements and craft solutions across multiple products.\n\n - Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales, progressing opportunities through a multi-stage sales cycle.\n\n - Strong analytical skills and an organised way of working.\n\n - Superior verbal and written communication skills in English and Cantonese.\n\n - A customer-first, solution-focused approach and the persistence to do what it takes to achieve results.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You’re motivated by working alongside people whose ambition pushes you to raise your own bar.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"287f8f70-a008-474e-b40a-efe8db850f04","title":"Director, Global Performance Marketing","department":"Marketing","team":"Global Growth Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T04:52:31.344+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/287f8f70-a008-474e-b40a-efe8db850f04","applyUrl":"https://jobs.ashbyhq.com/airwallex/287f8f70-a008-474e-b40a-efe8db850f04/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.
We’re looking for a strategic, data-driven, and growth-oriented marketing leader to lead our global Performance Marketing function — overseeing strategy, channel performance, investment efficiency, and innovation across paid search, paid social, display, and emerging digital platforms.
As the Director of Performance Marketing, you will define how we acquire and convert customers across every stage of the funnel. You’ll partner closely with Brand, Product Marketing, and Revenue Operations to deliver efficient, scalable growth through data, technology, and creative excellence.
This is a high-visibility leadership role for a builder who thrives on balancing strategy and execution — designing frameworks that optimize for both top-line growth and bottom-line efficiency (LTV:CAC) across regions.
This role is based in San Francisco.
Own the global performance marketing strategy, defining channel mix, audience frameworks, and investment models.
Set quarterly and annual growth objectives across paid search, paid social, display, and emerging performance channels.
Lead budget planning, pacing, and forecasting in alignment with Finance and Revenue goals.
Develop and implement scalable testing frameworks for creative, targeting, and messaging across markets.
Partner with Regional Marketing Directors (APAC, EMEA, ANZ, Americas) to ensure localized execution that aligns with global priorities.
Serve as the executive-level owner of performance KPIs — CAC, LTV:CAC, pipeline contribution, and ROI.
Oversee multi-channel execution and optimization across Google, LinkedIn, Meta, YouTube, and programmatic platforms.
Define best practices for campaign structure, bidding strategies, automation, and measurement.
Partner with SEO, Web, and Lifecycle teams to build seamless cross-channel journeys that maximize funnel efficiency.
Drive alignment between creative and performance teams to ensure messaging relevance and ad-to-landing page continuity.
Lead quarterly business reviews with major ad platforms and agencies to identify new opportunities and drive innovation.
Partner with Analytics and RevOps to build end-to-end attribution models and multi-touch reporting dashboards (GA4, Looker, Tableau).
Implement value-based bidding (VBB), offline conversion imports, and advanced data integrations with CRM systems (Salesforce, Marketo).
Establish processes for incrementality testing, holdout analysis, and cohort-based CAC tracking.
Evaluate and adopt emerging AI and automation tools to improve creative testing, targeting precision, and pacing accuracy.
Build and lead a high-performing global team of channel managers, strategists, and analysts.
Partner with Brand, Product Marketing, and Creative to align campaigns with product launches and brand narratives.
Collaborate with the CRO and AI & Creative teams to leverage insights for creative experimentation and landing-page optimization.
Drive operational excellence through clear documentation, dashboards, and cross-regional enablement.
Serve as a mentor and coach — cultivating a culture of experimentation, curiosity, and accountability.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
10+ years of experience in Performance Marketing or Growth, with a strong record of driving measurable business impact.
Deep understanding of paid media ecosystems, marketing automation, and analytics infrastructure.
Proven ability to manage multi-million-dollar global media budgets efficiently.
Strong analytical skills — comfortable with data modeling, forecasting, and investment decision-making.
Exceptional leadership, communication, and stakeholder management skills across functions and geographies.
Bachelor’s or Master’s degree in Statistics, Business Analytics, Computer Science, Data Analytics, or a related field.
Experience leading multi-region or global marketing teams (APAC, EMEA, ANZ, Americas).
Familiarity with AI-driven creative and media automation frameworks.
Strong understanding of pipeline contribution measurement and B2B demand-gen attribution.
Experience working cross-functionally with Finance, RevOps, and Data Science teams.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.\n\n\n\n\nWHAT YOU’LL DO\n\nWe’re looking for a strategic, data-driven, and growth-oriented marketing leader to lead our global Performance Marketing function — overseeing strategy, channel performance, investment efficiency, and innovation across paid search, paid social, display, and emerging digital platforms.\n\nAs the Director of Performance Marketing, you will define how we acquire and convert customers across every stage of the funnel. You’ll partner closely with Brand, Product Marketing, and Revenue Operations to deliver efficient, scalable growth through data, technology, and creative excellence.\n\nThis is a high-visibility leadership role for a builder who thrives on balancing strategy and execution — designing frameworks that optimize for both top-line growth and bottom-line efficiency (LTV:CAC) across regions.\n\nThis role is based in San Francisco.\n\n\n\n\nRESPONSIBILITIES:\n\n - Own the global performance marketing strategy, defining channel mix, audience frameworks, and investment models.\n\n - Set quarterly and annual growth objectives across paid search, paid social, display, and emerging performance channels.\n\n - Lead budget planning, pacing, and forecasting in alignment with Finance and Revenue goals.\n\n - Develop and implement scalable testing frameworks for creative, targeting, and messaging across markets.\n\n - Partner with Regional Marketing Directors (APAC, EMEA, ANZ, Americas) to ensure localized execution that aligns with global priorities.\n\n - Serve as the executive-level owner of performance KPIs — CAC, LTV:CAC, pipeline contribution, and ROI.\n\n - Oversee multi-channel execution and optimization across Google, LinkedIn, Meta, YouTube, and programmatic platforms.\n\n - Define best practices for campaign structure, bidding strategies, automation, and measurement.\n\n - Partner with SEO, Web, and Lifecycle teams to build seamless cross-channel journeys that maximize funnel efficiency.\n\n - Drive alignment between creative and performance teams to ensure messaging relevance and ad-to-landing page continuity.\n\n - Lead quarterly business reviews with major ad platforms and agencies to identify new opportunities and drive innovation.\n Partner with Analytics and RevOps to build end-to-end attribution models and multi-touch reporting dashboards (GA4, Looker, Tableau).\n\n - Implement value-based bidding (VBB), offline conversion imports, and advanced data integrations with CRM systems (Salesforce, Marketo).\n\n - Establish processes for incrementality testing, holdout analysis, and cohort-based CAC tracking.\n\n - Evaluate and adopt emerging AI and automation tools to improve creative testing, targeting precision, and pacing accuracy.\n\n - Build and lead a high-performing global team of channel managers, strategists, and analysts.\n\n - Partner with Brand, Product Marketing, and Creative to align campaigns with product launches and brand narratives.\n\n - Collaborate with the CRO and AI & Creative teams to leverage insights for creative experimentation and landing-page optimization.\n\n - Drive operational excellence through clear documentation, dashboards, and cross-regional enablement.\n\n - Serve as a mentor and coach — cultivating a culture of experimentation, curiosity, and accountability.\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 10+ years of experience in Performance Marketing or Growth, with a strong record of driving measurable business impact.\n\n - Deep understanding of paid media ecosystems, marketing automation, and analytics infrastructure.\n\n - Proven ability to manage multi-million-dollar global media budgets efficiently.\n\n - Strong analytical skills — comfortable with data modeling, forecasting, and investment decision-making.\n\n - Exceptional leadership, communication, and stakeholder management skills across functions and geographies.\n\n - Bachelor’s or Master’s degree in Statistics, Business Analytics, Computer Science, Data Analytics, or a related field.\n \n \n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience leading multi-region or global marketing teams (APAC, EMEA, ANZ, Americas).\n\n - Familiarity with AI-driven creative and media automation frameworks.\n\n - Strong understanding of pipeline contribution measurement and B2B demand-gen attribution.\n\n - Experience working cross-functionally with Finance, RevOps, and Data Science teams.\n \n \n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $280K","compensationTiers":[{"id":"c379f7fb-18e9-4337-a6f7-aa6f6e766d63","tierSummary":"Base $190K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"47f56299-2514-427a-a20c-5f0979f53455","summary":"Base $190K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":280000},{"id":"3c153454-7f60-4525-b01e-cd756c0d75cc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7a1054fc-690e-468f-940d-3635770b4fc1","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":280000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"af575d67-58af-4140-98cc-71125144d3e5","title":"Inbound Sales Representative, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-10-05T02:08:57.170+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/af575d67-58af-4140-98cc-71125144d3e5","applyUrl":"https://jobs.ashbyhq.com/airwallex/af575d67-58af-4140-98cc-71125144d3e5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SMB & Mid-Market Inbound Sales team is a key growth engine behind Airwallex’s scale. We work with inbound SMB and mid-market businesses, turning demand into customers through a fast, strategic sales process.
We’re looking for an experienced, high-energy sales professional who loves the phone, moves fast and knows how to turn conversations into customers.
This is a high-velocity, phone-first acquisition role. You’ll own inbound opportunities from first conversation through to activation, working with SME and mid-market businesses and managing a large pipeline at different stages of the sales journey.
You’ll bring a strong foundation in new-business sales, with experience progressing and closing deals with mid-market customers.
Own and convert inbound opportunities from qualification through to activation
Run strong discovery conversations to uncover customer needs and commercial opportunities
Progress and close deals with SME and mid-market businesses
Pick up the phone and create momentum. Calling is a core part of how you sell
Manage a large pipeline of customers across different stages of the sales cycle
Handle objections, create urgency and confidently move customers towards a decision
Use data to understand your pipeline, performance and where to focus
You understand sales: You have proven new-business sales experience and a track record of closing deals.
You love the phone: You enjoy speaking with customers, creating opportunities and moving deals forward through conversation.
You're structured and organised: You can manage a high volume of customers across different stages, identify what needs your attention and prioritise the actions that will have the greatest impact.
You're data-driven: You understand your numbers, use data to identify gaps and opportunities, and use those insights to decide where to focus.
You're resilient: You stay positive and focused through challenges, adapt quickly and maintain momentum in a fast-paced sales environment.
You learn quickly and independently: You pick up new products, processes and concepts quickly and can apply them without constant direction.
You take ownership: You take responsibility for your results and proactively work out what needs to happen next.
You move with pace: You're comfortable in a fast-moving environment, act with urgency and can manage multiple priorities at once.
You're team-oriented: You want to win, but you also want to see the people around you win. You share what works, support the team and contribute to a high-performing culture.
2+ years of proven success in a closing role, with consistent performance against quota
Experience selling technology, payments or financial services
Strong understanding of how businesses operate and financial services, with the ability to demonstrate this in customer conversations
Demonstrated ability to operate as a self-starter in a fast-paced, high-growth environment
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SMB & Mid-Market Inbound Sales team is a key growth engine behind Airwallex’s scale. We work with inbound SMB and mid-market businesses, turning demand into customers through a fast, strategic sales process.\n\nWe’re looking for an experienced, high-energy sales professional who loves the phone, moves fast and knows how to turn conversations into customers.\n\nThis is a high-velocity, phone-first acquisition role. You’ll own inbound opportunities from first conversation through to activation, working with SME and mid-market businesses and managing a large pipeline at different stages of the sales journey.\n\nYou’ll bring a strong foundation in new-business sales, with experience progressing and closing deals with mid-market customers.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and convert inbound opportunities from qualification through to activation\n\n - Run strong discovery conversations to uncover customer needs and commercial opportunities\n\n - Progress and close deals with SME and mid-market businesses\n\n - Pick up the phone and create momentum. Calling is a core part of how you sell\n\n - Manage a large pipeline of customers across different stages of the sales cycle\n\n - Handle objections, create urgency and confidently move customers towards a decision\n\n - Use data to understand your pipeline, performance and where to focus\n\n\nWHO YOU ARE\n\n - You understand sales: You have proven new-business sales experience and a track record of closing deals.\n\n - You love the phone: You enjoy speaking with customers, creating opportunities and moving deals forward through conversation.\n\n - You're structured and organised: You can manage a high volume of customers across different stages, identify what needs your attention and prioritise the actions that will have the greatest impact.\n\n - You're data-driven: You understand your numbers, use data to identify gaps and opportunities, and use those insights to decide where to focus.\n\n - You're resilient: You stay positive and focused through challenges, adapt quickly and maintain momentum in a fast-paced sales environment.\n\n - You learn quickly and independently: You pick up new products, processes and concepts quickly and can apply them without constant direction.\n\n - You take ownership: You take responsibility for your results and proactively work out what needs to happen next.\n\n - You move with pace: You're comfortable in a fast-moving environment, act with urgency and can manage multiple priorities at once.\n\n - You're team-oriented: You want to win, but you also want to see the people around you win. You share what works, support the team and contribute to a high-performing culture.\n\n\nMINIMUM QUALIFICATIONS\n\n - 2+ years of proven success in a closing role, with consistent performance against quota\n\n - Experience selling technology, payments or financial services\n\n - Strong understanding of how businesses operate and financial services, with the ability to demonstrate this in customer conversations\n\n - Demonstrated ability to operate as a self-starter in a fast-paced, high-growth environment\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1e224584-b55c-4755-bdad-dfd1ca995764","title":"Account Executive, B2B, SME & Growth, CN","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-11-21T02:43:55.648+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1e224584-b55c-4755-bdad-dfd1ca995764","applyUrl":"https://jobs.ashbyhq.com/airwallex/1e224584-b55c-4755-bdad-dfd1ca995764/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll grow funds under management and product revenue across B2B customers engaged in cross-border trade.
Acquire high-intent customers through referrals, outbound calling, and channel partnerships, delivering new-customer and revenue targets.
Understand each customer's business model and needs, then shape practical, integrated solutions across Airwallex's product suite.
Guide new customers through the full journey from registration and KYC to activation and ongoing transactions.
Retain existing customers, deepen product penetration, and grow revenue from existing accounts.
Identify transaction-compliance concerns and apply sound judgment to assess the reasonableness and authenticity of customer activity.
Track industry trends and customer feedback, and help improve products and business processes.
You'll work from our Shanghai office.
Essentials
Bachelor's degree or above, with 2+ years of customer acquisition experience across outbound calling, direct sales, or business-channel partnerships.
A results-oriented mindset and strong self-motivation, with the ability to manage customer follow-up and conversion independently.
Excellent communication skills, with the ability to hold substantive business conversations and build trusted customer relationships.
Strong learning agility and the ability to quickly understand customers' industries, business models, and products.
Strong solution design and structured-thinking skills, with the ability to create practical, actionable transaction solutions using company products.
Risk awareness and an understanding of cross-border business compliance requirements, with the ability to identify potential issues and mitigate risk during the sales process.
Preferred
Experience in cross-border payments, ERP, SaaS, banking, or foreign-trade industrial supply-chain businesses.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You stay close to your industry, follow trends, and bring outside perspective into your work.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll grow funds under management and product revenue across B2B customers engaged in cross-border trade.\n\n - Acquire high-intent customers through referrals, outbound calling, and channel partnerships, delivering new-customer and revenue targets.\n\n - Understand each customer's business model and needs, then shape practical, integrated solutions across Airwallex's product suite.\n\n - Guide new customers through the full journey from registration and KYC to activation and ongoing transactions.\n\n - Retain existing customers, deepen product penetration, and grow revenue from existing accounts.\n\n - Identify transaction-compliance concerns and apply sound judgment to assess the reasonableness and authenticity of customer activity.\n\n - Track industry trends and customer feedback, and help improve products and business processes.\n\nYou'll work from our Shanghai office. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor's degree or above, with 2+ years of customer acquisition experience across outbound calling, direct sales, or business-channel partnerships.\n\n - A results-oriented mindset and strong self-motivation, with the ability to manage customer follow-up and conversion independently.\n\n - Excellent communication skills, with the ability to hold substantive business conversations and build trusted customer relationships.\n\n - Strong learning agility and the ability to quickly understand customers' industries, business models, and products.\n\n - Strong solution design and structured-thinking skills, with the ability to create practical, actionable transaction solutions using company products.\n\n - Risk awareness and an understanding of cross-border business compliance requirements, with the ability to identify potential issues and mitigate risk during the sales process.\n\nPreferred\n\n - Experience in cross-border payments, ERP, SaaS, banking, or foreign-trade industrial supply-chain businesses.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3aeb4a81-9dcd-4e32-811c-97c2812241e6","title":"Staff Product Manager, Corporate Site (Growth)","department":"Product","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T02:18:09.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3aeb4a81-9dcd-4e32-811c-97c2812241e6","applyUrl":"https://jobs.ashbyhq.com/airwallex/3aeb4a81-9dcd-4e32-811c-97c2812241e6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our Growth squad is empowered to identify, scope, design and execute solutions along our customer funnel. This is a highly strategic team that is expected to drive our evolution to an increasingly self-serve experience. As a Staff Product Manager, Corporate Site you will be working with a talented and dedicated design, data and engineering team. You will lead them to generate meaningful commercial impact via our corporate website design.
Define the vision, strategy, and detailed roadmap for the corporate website, focusing on metrics like organic traffic, lead generation, conversion rate optimization, and product sign-ups.
Collaborate with our Onboarding and Website teams to design and deliver a best-in-class self-serve experience for our customers
A/B testing and experimental design in partnership with our GTM, Marketing and Engineering teams.
Collaborate with our Marketing and RevOps teams to improve campaign effectiveness
Lead the end-to-end process of hypothesis generation, design, execution, and analysis
Work closely with Design and UX teams to improve site navigation, information architecture, and core user flows to ensure a frictionless, high-converting experience.
Deeply analyze website performance data to identify drop-off points, user behavior patterns, and new growth opportunities. Communicate these insights clearly to stakeholders.
Partner with Marketing, SEO, Engineering, and other Product teams to ensure the corporate site effectively supports product launches, marketing campaigns, and the overall customer journey.
6 + years of overall professional experience within Product Management
Bachelor's degree or higher in a related field
Corporate Website product ownership
A/B testing and experimental design experience
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nOur Growth squad is empowered to identify, scope, design and execute solutions along our customer funnel. This is a highly strategic team that is expected to drive our evolution to an increasingly self-serve experience. As a Staff Product Manager, Corporate Site you will be working with a talented and dedicated design, data and engineering team. You will lead them to generate meaningful commercial impact via our corporate website design.\n\n \n\n\nRESPONSIBILITIES\n\n - Define the vision, strategy, and detailed roadmap for the corporate website, focusing on metrics like organic traffic, lead generation, conversion rate optimization, and product sign-ups.\n\n - Collaborate with our Onboarding and Website teams to design and deliver a best-in-class self-serve experience for our customers\n\n - A/B testing and experimental design in partnership with our GTM, Marketing and Engineering teams. \n\n - Collaborate with our Marketing and RevOps teams to improve campaign effectiveness\n\n - Lead the end-to-end process of hypothesis generation, design, execution, and analysis\n\n - Work closely with Design and UX teams to improve site navigation, information architecture, and core user flows to ensure a frictionless, high-converting experience.\n\n - Deeply analyze website performance data to identify drop-off points, user behavior patterns, and new growth opportunities. Communicate these insights clearly to stakeholders.\n\n - Partner with Marketing, SEO, Engineering, and other Product teams to ensure the corporate site effectively supports product launches, marketing campaigns, and the overall customer journey.\n\n\n\n\n\nWHO YOU ARE\n\n - 6 + years of overall professional experience within Product Management\n\n - Bachelor's degree or higher in a related field \n\n - Corporate Website product ownership\n\n - A/B testing and experimental design experience\n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $270K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $270K","compensationTiers":[{"id":"0e8d1190-4381-4f4e-8cdc-5f9adc1e7af1","tierSummary":"$190K – $270K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"361cc12d-69b2-4e56-9591-1f8985ab0f60","summary":"$190K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"id":"07e1c257-0264-4e72-bef6-08178a0b26db","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6f5d33f9-86f5-4f84-a93a-60706982a577","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c1f4b704-80db-42d3-bd8f-5d8ad972ab5d","title":"Senior Manager, Strategic Partnerships","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-04T00:50:49.372+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c1f4b704-80db-42d3-bd8f-5d8ad972ab5d","applyUrl":"https://jobs.ashbyhq.com/airwallex/c1f4b704-80db-42d3-bd8f-5d8ad972ab5d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Responsibilities:
Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision
Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships
Independently manage the end-to-end partnership lifecycle, from initial prospecting and deal structuring to long-term integration and optimization
Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management
Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the execution of strategically important partnership initiatives, aligned with the regional commercial objectives
Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment
Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry
You will serve as a region expert while keeping in mind our global footprint
Who you are:
You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical
You thrive under pressure – and work well with constant change and the ambiguity of a startup environment
You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex
You are a self-starter – capable of driving high-impact results with minimal supervision while collaborating effectively across cross-functional departments
You have a strong network – of partners, experts and executives you have worked with over the years in a primarily partnerships role
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nResponsibilities:\n\n - Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision\n\n - Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships\n\n - Independently manage the end-to-end partnership lifecycle, from initial prospecting and deal structuring to long-term integration and optimization\n\n - Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management\n\n - Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the execution of strategically important partnership initiatives, aligned with the regional commercial objectives\n\n - Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment\n\n - Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry\n\n - You will serve as a region expert while keeping in mind our global footprint\n\nWho you are:\n\n - You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical\n\n - You thrive under pressure – and work well with constant change and the ambiguity of a startup environment\n\n - You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex\n\n - You are a self-starter – capable of driving high-impact results with minimal supervision while collaborating effectively across cross-functional departments\n\n - You have a strong network – of partners, experts and executives you have worked with over the years in a primarily partnerships role\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fea86caa-5446-4253-ab63-cda20194a7d1","title":"Senior Director, Strategic Partnerships","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-26T18:51:19.806+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fea86caa-5446-4253-ab63-cda20194a7d1","applyUrl":"https://jobs.ashbyhq.com/airwallex/fea86caa-5446-4253-ab63-cda20194a7d1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Strategic Partnerships team at Airwallex is a collaborative group of dealmakers and relationship builders, passionate about forging strategic alliances that accelerate Airwallex's growth. We leverage our deep industry knowledge and financial acumen to identify and nurture win-win partnerships with leading companies, fintech innovators, and financial institutions. Together, we share a vision of unlocking opportunities for global businesses, working closely with internal stakeholders to ensure seamless integrations and maximize value for both Airwallex and our partners.
The Senior Director of Strategic Partnerships, Americas, will play a critical role in driving business growth by identifying, developing, and managing the most pivotal and complex partnerships globally for Airwallex. Highly cross-functional, this role will work across key teams, including legal, product, operations, sales, marketing, and more, quarterbacking impactful strategic commercial and product integrations to accelerate Airwallex’s growth. This individual will be responsible for forming and nurturing key relationships with partners that align with the company’s business objectives, creating synergies that result in significant user adoption and revenue growth.
This role is based in San Francisco or New York.
Responsibilities:
Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision
Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships
Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management
Be the main point of contact in the partnerships organization for our Americas region and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives
Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment
Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry
You will serve as a region expert while keeping in mind our global footprint
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree
Minimum 12 years of experience in strategic partnerships, business development, product or related roles
A proven track record effectively managing a lean yet high-performing team across different time zones
Proven track record of being able to think strategically and manage complex dynamics and motivations
Ability to earn trust and work effectively in a cross-cultural, global environment across teams and time-zones
Strong executive presence, including excellent communication and presentation skills
Ability to craft product integrations, think through product or commercial nuances
Strategic thinker with the ability to translate strategy into actionable plans, and deal with significant ambiguity
Quantitative capacity to measure partnership ROI, understand performance metrics and optimization levers
Preferred qualifications:
Prior fintech and payments experience
A strong understanding of and fascination with the global financial ecosystem, embedded finance landscape, and globalization of enterprises
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Strategic Partnerships team at Airwallex is a collaborative group of dealmakers and relationship builders, passionate about forging strategic alliances that accelerate Airwallex's growth. We leverage our deep industry knowledge and financial acumen to identify and nurture win-win partnerships with leading companies, fintech innovators, and financial institutions. Together, we share a vision of unlocking opportunities for global businesses, working closely with internal stakeholders to ensure seamless integrations and maximize value for both Airwallex and our partners.\n\n\n\nWHAT YOU'LL DO\n\nThe Senior Director of Strategic Partnerships, Americas, will play a critical role in driving business growth by identifying, developing, and managing the most pivotal and complex partnerships globally for Airwallex. Highly cross-functional, this role will work across key teams, including legal, product, operations, sales, marketing, and more, quarterbacking impactful strategic commercial and product integrations to accelerate Airwallex’s growth. This individual will be responsible for forming and nurturing key relationships with partners that align with the company’s business objectives, creating synergies that result in significant user adoption and revenue growth.\n\n\n\nThis role is based in San Francisco or New York.\n\n\n\nResponsibilities:\n\n - Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision\n\n - Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships\n\n - Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management\n\n - Be the main point of contact in the partnerships organization for our Americas region and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives\n\n - Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment\n\n - Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry\n\n - You will serve as a region expert while keeping in mind our global footprint\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Bachelor’s degree\n\n - Minimum 12 years of experience in strategic partnerships, business development, product or related roles\n\n - A proven track record effectively managing a lean yet high-performing team across different time zones\n\n - Proven track record of being able to think strategically and manage complex dynamics and motivations\n\n - Ability to earn trust and work effectively in a cross-cultural, global environment across teams and time-zones\n\n - Strong executive presence, including excellent communication and presentation skills\n\n - Ability to craft product integrations, think through product or commercial nuances\n\n - Strategic thinker with the ability to translate strategy into actionable plans, and deal with significant ambiguity\n\n - Quantitative capacity to measure partnership ROI, understand performance metrics and optimization levers\n\n\n\nPreferred qualifications:\n\n - Prior fintech and payments experience\n\n - A strong understanding of and fascination with the global financial ecosystem, embedded finance landscape, and globalization of enterprises\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$250K – $330K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$250K - $330K","compensationTiers":[{"id":"1dc9507d-eebb-4bd3-aa87-d2a24612e9e1","tierSummary":"$250K – $330K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"7e49a591-3f03-4932-a1d6-173a0f9cd781","summary":"$250K – $330K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":330000},{"id":"1609fc36-58c0-4e8d-99d2-dddd681a9b1b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"82284740-957e-4f3c-bfb7-799612040d90","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":330000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"57669e71-5a32-46a6-8821-e672bc57c774","title":"Staff Corporate Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-12T07:30:54.009+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/57669e71-5a32-46a6-8821-e672bc57c774","applyUrl":"https://jobs.ashbyhq.com/airwallex/57669e71-5a32-46a6-8821-e672bc57c774/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against threats including malware, phishing and unauthorised access. You’ll detect, investigate and prevent security issues across a modern corporate environment, using digital forensics, incident response and security tooling.
Defend Airwallex’s enterprise systems and employees against malware, phishing and unauthorised access.
Design, develop, test and evaluate corporate security controls across identity providers, endpoints, corporate networks and other platforms.
Build security alerts and workflows, and hunt through log sources to identify emerging threats.
Deploy, configure and operate security tooling with a focus on measurable impact.
Improve the quality and depth of incident response investigations across the corporate environment.
You’ll work from our Singapore office 5 days a week.
Essentials
A bachelor’s degree in Computer Science, Cybersecurity or a similar field.
7+ years’ experience in a security engineering or incident response role within a technology company.
Strong experience with CrowdStrike, Splunk or other common security monitoring tools.
An in-depth understanding of common attacker tools and techniques, including how to detect and prevent them.
Demonstrated ability to respond to incidents with thorough, high-quality investigations.
Experience securing endpoints, including with MDM tooling such as Kandji or Intune.
Strong communication skills, with the ability to explain technical security and software concepts to non-technical audiences.
A passion for solving complex challenges in high-growth startups.
Self-motivation and a drive to learn new skills or deepen existing ones.
Preferred
Experience with GCP, Alibaba Cloud or other cloud platforms.
Experience with Okta, Google Workspace and cloud-based VPN services.
A strong engineering background with scripting experience in Python, Bash or PowerShell.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You simplify complexity rather than hiding behind it.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against threats including malware, phishing and unauthorised access. You’ll detect, investigate and prevent security issues across a modern corporate environment, using digital forensics, incident response and security tooling.\n\n - Defend Airwallex’s enterprise systems and employees against malware, phishing and unauthorised access.\n\n - Design, develop, test and evaluate corporate security controls across identity providers, endpoints, corporate networks and other platforms.\n\n - Build security alerts and workflows, and hunt through log sources to identify emerging threats.\n\n - Deploy, configure and operate security tooling with a focus on measurable impact.\n\n - Improve the quality and depth of incident response investigations across the corporate environment.\n\nYou’ll work from our Singapore office 5 days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Cybersecurity or a similar field.\n\n - 7+ years’ experience in a security engineering or incident response role within a technology company.\n\n - Strong experience with CrowdStrike, Splunk or other common security monitoring tools.\n\n - An in-depth understanding of common attacker tools and techniques, including how to detect and prevent them.\n\n - Demonstrated ability to respond to incidents with thorough, high-quality investigations.\n\n - Experience securing endpoints, including with MDM tooling such as Kandji or Intune.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to non-technical audiences.\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and a drive to learn new skills or deepen existing ones.\n\nPreferred\n\n - Experience with GCP, Alibaba Cloud or other cloud platforms.\n\n - Experience with Okta, Google Workspace and cloud-based VPN services.\n\n - A strong engineering background with scripting experience in Python, Bash or PowerShell.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"SGD 200K – SGD 300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"SGD 200K - SGD 300K","compensationTiers":[{"id":"5809b14c-752a-4e8e-9e59-ec8364207185","tierSummary":"SGD 200K – SGD 300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"e8b50bdf-c629-463e-bf4e-4a8cdcd61520","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"79882fff-6444-4467-8027-c75bd67566e7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null},{"id":"0f5d272c-f407-4058-bb1a-3e29e6cdb8b0","summary":"SGD 200K – SGD 300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":200000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":200000,"maxValue":300000}]}},{"id":"d93e16f2-fea9-458b-a842-6e10b2fa2bdd","title":"Solutions Architect - Payments (pre-sales)","department":"Merchant Services","team":"Solutions Engineering","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-09-15T04:56:04.686+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d93e16f2-fea9-458b-a842-6e10b2fa2bdd","applyUrl":"https://jobs.ashbyhq.com/airwallex/d93e16f2-fea9-458b-a842-6e10b2fa2bdd/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Who you are
As a Solutions Architect within the Solutions Engineering team, you will work closely with our commercial leaders, regional GMs, CTO, Product leadership, and cross-functional stakeholders to shape winning technical strategies for our most strategic enterprise clients. You will lead the full pre-sales discovery process, translate complex requirements into scalable architectural designs, and guide customers in unlocking the full value of Airwallex’s technology. This role places a strong emphasis on technical solutioning, executive engagement, and GTM enablement while maintaining hands-on, engineering-level involvement where needed to drive customer success.
Beyond architecture and advisory, you will also take ownership of the end-to-end integration journey for high-impact strategic accounts, ensuring that the solutions you design are implemented correctly, on time, and in alignment with best practices. Working closely with Product and Engineering, you will support customers through their technical onboarding, troubleshoot complex API interactions, and ensure seamless integration outcomes.
You will serve as the trusted technical partner across the entire sales and delivery lifecycle, leading discovery, designing compliant and scalable payment solutions, delivering compelling product demonstrations, and advising on architectural and operational decisions. Your expertise in multi-system API integrations and payments technology will be instrumental in shaping our technical narratives and delivering world-class customer experiences.
As part of a rapidly expanding global team, you will contribute to the evolution of our solution frameworks and be pivotal in driving successful implementations and go-lives for enterprise customers.
Responsibilities:
Drive thought leadership and build executive relationships with key business and technical stakeholders
Develop white paper / competitor studies / support “how to win” strategy development with the enterprise commercial, strategy, and marketing teams
Own pre-sales activities for strategic customers from technical perspectives, owning RFP process and develop proof of concepts
Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes
Act as the voice of the customer to inform our product team on insights, product gaps, and opportunities across the markets
Oversee end-to-end implementation delivery for strategic accounts, identifying and troubleshooting technical issues and ensuring client’s integration follow the best practice guidelines to create best developer experience
Approximately 10% travel is anticipated, especially for in-person meetings
Minimum qualifications:
Bachelor's degree in a STEM discipline, with strong academic achievements
At least 10 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions
Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
Experience integrating RESTful APIs into web applications
Preferred qualifications:
Knowledge of the payments domain / financial services will be advantageous
Passionate about learning and actively seeks out knowledge
Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles
Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nWho you are\n\nAs a Solutions Architect within the Solutions Engineering team, you will work closely with our commercial leaders, regional GMs, CTO, Product leadership, and cross-functional stakeholders to shape winning technical strategies for our most strategic enterprise clients. You will lead the full pre-sales discovery process, translate complex requirements into scalable architectural designs, and guide customers in unlocking the full value of Airwallex’s technology. This role places a strong emphasis on technical solutioning, executive engagement, and GTM enablement while maintaining hands-on, engineering-level involvement where needed to drive customer success.\n\n\n\nBeyond architecture and advisory, you will also take ownership of the end-to-end integration journey for high-impact strategic accounts, ensuring that the solutions you design are implemented correctly, on time, and in alignment with best practices. Working closely with Product and Engineering, you will support customers through their technical onboarding, troubleshoot complex API interactions, and ensure seamless integration outcomes.\n\n\n\nYou will serve as the trusted technical partner across the entire sales and delivery lifecycle, leading discovery, designing compliant and scalable payment solutions, delivering compelling product demonstrations, and advising on architectural and operational decisions. Your expertise in multi-system API integrations and payments technology will be instrumental in shaping our technical narratives and delivering world-class customer experiences.\n\n\n\nAs part of a rapidly expanding global team, you will contribute to the evolution of our solution frameworks and be pivotal in driving successful implementations and go-lives for enterprise customers.\n\n\n\nResponsibilities:\n\n - Drive thought leadership and build executive relationships with key business and technical stakeholders\n\n - Develop white paper / competitor studies / support “how to win” strategy development with the enterprise commercial, strategy, and marketing teams\n\n - Own pre-sales activities for strategic customers from technical perspectives, owning RFP process and develop proof of concepts\n\n - Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes\n\n - Act as the voice of the customer to inform our product team on insights, product gaps, and opportunities across the markets\n\n - Oversee end-to-end implementation delivery for strategic accounts, identifying and troubleshooting technical issues and ensuring client’s integration follow the best practice guidelines to create best developer experience\n\n - Approximately 10% travel is anticipated, especially for in-person meetings\n\n\n\nMinimum qualifications:\n\n - Bachelor's degree in a STEM discipline, with strong academic achievements\n\n - At least 10 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels\n\n - Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers\n\n - Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions\n\n - Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)\n\n - Experience integrating RESTful APIs into web applications\n\n\n\nPreferred qualifications:\n\n - Knowledge of the payments domain / financial services will be advantageous\n\n - Passionate about learning and actively seeks out knowledge\n\n - Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.\n\n - Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles\n\n - Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d9d2da72-94d6-4d98-bcc8-a94edeec5333","title":"Regulatory Compliance Manager, Japan","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"JP - Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-02T02:44:55.347+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d9d2da72-94d6-4d98-bcc8-a94edeec5333","applyUrl":"https://jobs.ashbyhq.com/airwallex/d9d2da72-94d6-4d98-bcc8-a94edeec5333/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.
This role has a specific focus on our business in Japan. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Director, Regulatory Compliance, Asia (based in Singapore).
As Regulatory Compliance Manager, Japan you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.
Responsibilities:
Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes
Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Japan and support and / or manage regulatory requests
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business
Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences
Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity
Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required
Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications:
Bachelor’s degree with a minimum of 6 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above
Familiarity with financial regulatory laws, rules, regulations and industry best practices in Japan but also more broadly across the Asia region.
Data proficiency - ability to work with data and leverage it for strategic decision-making
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges
Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity
Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions
Understanding of financial products and related conduct risk, ethics, and controls
Preferred Qualification:
Demonstrable experience dealing with the FSA and other financial services regulators across the Asia region
Airwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらには組み込み型金融（Embedded Finance）までをシームレスに提供しています。
Airwallexはオーストラリア・メルボルンで創業し、現在では世界27拠点、2,300名以上の優秀なメンバーが在籍しています。企業価値は110億米ドルを超え、T. Rowe Price、Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家から支援を受けています。私たちは次世代のグローバル金融インフラを構築し、世界中の企業が国境を越えて成長できる未来を創っています。
大きな挑戦を通じてキャリアを加速させたい方をお待ちしています。
私たちは、起業家精神を持ち、自ら課題を発見し解決できる「ビルダー」を求めています。
インパクトの大きな仕事に挑戦したい方、急速な成長環境で学び続けたい方、そして高いオーナーシップを持って成果を追求できる方が活躍できる環境です。
論理的思考力と専門性を持ちながらも、謙虚で協調性があり、ゼロからイチを生み出し、最後までやり遂げる力を重視しています。また、AIを積極的に活用し、よりスマートに課題解決できることも歓迎します。
世界中の優秀な仲間とともに、グローバル金融の未来を創りたい方のご応募をお待ちしています。
Legal, Risk & Compliance（LRC）チームは、法務、リスク管理、コンプライアンスの専門家で構成されるグローバルチームです。Airwallexの事業運営を支え、高い倫理観とコンプライアンス文化を醸成しながら、グローバル金融業界における法的・規制上のリスクを適切に管理しています。
本ポジションが所属するGlobal Regulatory Compliance Teamは、LRC組織内における第二線防衛機能（2LOD）として、事業成長と戦略目標の達成を支援する重要な役割を担っています。規制対応におけるアドバイザリーおよび監督機能を提供し、ビジネスパートナーとして事業部門と密接に連携しています。
チームカルチャーは非常に協力的で、成果志向かつ継続的な改善を重視しています。透明性・オーナーシップ・高いパフォーマンスを大切にする環境です。
本ポジションは日本事業を担当し、シンガポール拠点のDirector, Regulatory Compliance, Asiaにレポートします。
Regulatory Compliance Manager, Japanとして、日本における規制当局対応戦略の推進および決済サービス・資金移動業に関するコンプライアンスプログラムの運営を担っていただきます。
ライセンス維持や規制対応をリードし、社内外の関係者と連携しながら法令遵守を確保します。また、新規・既存プロダクトのレビューを通じて規制上の観点から助言を行い、事業部門と協力しながら顧客向けおよび社内業務プロセスの高度化を推進します。
Airwallexグループの事業拡大を支援するため、ライセンス取得・認可プロセスにおけるコンプライアンス対応をリード
ライセンス申請、事業計画変更、規制当局からの情報照会等に関する主要な窓口として対応
日本における規制報告義務およびコンプライアンス報告体制の維持・管理
法令・規制変更への対応方針を策定し、事業部門へアドバイスを提供
第一線部門向けのコンプライアンス関連ポリシーや業務プロセスの策定・改善
Airwallexリスク管理フレームワークに基づく規制リスク管理およびエスカレーション対応
金融サービスライセンスに関連するコンダクトリスクや倫理リスクに関する助言
コンプライアンス・モニタリング・プログラムの実施およびテーマ別レビューの実行
全社向けコンプライアンス研修の企画・実施
ビジネス課題やオペレーション課題の解決を目的とした特別プロジェクトの推進
学士号取得者
金融機関、FinTech企業、法律事務所、コンサルティングファーム等におけるコンプライアンス関連業務経験6年以上
日本の金融規制・法令に関する深い知識を有し、アジア地域の規制環境についても理解している方
データを活用した分析および意思決定能力
複雑な規制課題に対して戦略的かつ創造的に対応できる能力
経営陣、規制当局、事業部門など多様なステークホルダーに対する優れたコミュニケーション能力
金融機関におけるコンプライアンスプログラムの構築・運営経験（特に決済関連業務経験があれば尚可）
ライセンス取得、規制対応、新規市場展開などに関する実務経験
金融商品に関する理解およびコンダクトリスク・内部統制に関する知識
ビジネスレベル以上の日本語・英語力
金融庁（FSA）との対応経験
アジア各国の金融規制当局との折衝経験
RegTechやテクノロジーを活用したコンプライアンスソリューション導入経験
グローバルな金融機関またはFinTech企業での勤務経験
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\nThe Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.\n\nThis role has a specific focus on our business in Japan. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Director, Regulatory Compliance, Asia (based in Singapore).\n\n\n\n\nWHAT YOU'LL DO\n\nAs Regulatory Compliance Manager, Japan you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.\n\nResponsibilities:\n\n - Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes\n\n - Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators\n\n - Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Japan and support and / or manage regulatory requests\n\n - Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate\n\n - Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business\n\n - Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)\n\n - Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences\n\n - Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity\n\n - Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required\n\n - Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum Qualifications:\n\n - Bachelor’s degree with a minimum of 6 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above\n\n - Familiarity with financial regulatory laws, rules, regulations and industry best practices in Japan but also more broadly across the Asia region.\n\n - Data proficiency - ability to work with data and leverage it for strategic decision-making\n\n - Ability to operate strategically and think creatively to solve complex regulatory compliance challenges\n\n - Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff\n\n - Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity\n\n - Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions\n\n - Understanding of financial products and related conduct risk, ethics, and controls\n\nPreferred Qualification:\n\n - Demonstrable experience dealing with the FSA and other financial services regulators across the Asia region\n\n\n\n\nAIRWALLEXについて\n\nAirwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらには組み込み型金融（Embedded Finance）までをシームレスに提供しています。\n\nAirwallexはオーストラリア・メルボルンで創業し、現在では世界27拠点、2,300名以上の優秀なメンバーが在籍しています。企業価値は110億米ドルを超え、T. Rowe Price、Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家から支援を受けています。私たちは次世代のグローバル金融インフラを構築し、世界中の企業が国境を越えて成長できる未来を創っています。\n\n大きな挑戦を通じてキャリアを加速させたい方をお待ちしています。\n\n\n\n\nAIRWALLEXが大切にする価値観\n\n私たちは、起業家精神を持ち、自ら課題を発見し解決できる「ビルダー」を求めています。\n\nインパクトの大きな仕事に挑戦したい方、急速な成長環境で学び続けたい方、そして高いオーナーシップを持って成果を追求できる方が活躍できる環境です。\n\n論理的思考力と専門性を持ちながらも、謙虚で協調性があり、ゼロからイチを生み出し、最後までやり遂げる力を重視しています。また、AIを積極的に活用し、よりスマートに課題解決できることも歓迎します。\n\n世界中の優秀な仲間とともに、グローバル金融の未来を創りたい方のご応募をお待ちしています。\n\n\n\n\nチームについて\n\nLegal, Risk & Compliance（LRC）チームは、法務、リスク管理、コンプライアンスの専門家で構成されるグローバルチームです。Airwallexの事業運営を支え、高い倫理観とコンプライアンス文化を醸成しながら、グローバル金融業界における法的・規制上のリスクを適切に管理しています。\n\n本ポジションが所属するGlobal Regulatory Compliance Teamは、LRC組織内における第二線防衛機能（2LOD）として、事業成長と戦略目標の達成を支援する重要な役割を担っています。規制対応におけるアドバイザリーおよび監督機能を提供し、ビジネスパートナーとして事業部門と密接に連携しています。\n\nチームカルチャーは非常に協力的で、成果志向かつ継続的な改善を重視しています。透明性・オーナーシップ・高いパフォーマンスを大切にする環境です。\n\n本ポジションは日本事業を担当し、シンガポール拠点のDirector, Regulatory Compliance, Asiaにレポートします。\n\n\n\n\nポジション概要\n\nRegulatory Compliance Manager, Japanとして、日本における規制当局対応戦略の推進および決済サービス・資金移動業に関するコンプライアンスプログラムの運営を担っていただきます。\n\nライセンス維持や規制対応をリードし、社内外の関係者と連携しながら法令遵守を確保します。また、新規・既存プロダクトのレビューを通じて規制上の観点から助言を行い、事業部門と協力しながら顧客向けおよび社内業務プロセスの高度化を推進します。\n\n\n\n\n主な業務内容\n\n - Airwallexグループの事業拡大を支援するため、ライセンス取得・認可プロセスにおけるコンプライアンス対応をリード\n\n - ライセンス申請、事業計画変更、規制当局からの情報照会等に関する主要な窓口として対応\n\n - 日本における規制報告義務およびコンプライアンス報告体制の維持・管理\n\n - 法令・規制変更への対応方針を策定し、事業部門へアドバイスを提供\n\n - 第一線部門向けのコンプライアンス関連ポリシーや業務プロセスの策定・改善\n\n - Airwallexリスク管理フレームワークに基づく規制リスク管理およびエスカレーション対応\n\n - 金融サービスライセンスに関連するコンダクトリスクや倫理リスクに関する助言\n\n - コンプライアンス・モニタリング・プログラムの実施およびテーマ別レビューの実行\n\n - 全社向けコンプライアンス研修の企画・実施\n\n - ビジネス課題やオペレーション課題の解決を目的とした特別プロジェクトの推進\n\n\n\n\n応募資格\n\n\n必須要件\n\n - 学士号取得者\n\n - 金融機関、FinTech企業、法律事務所、コンサルティングファーム等におけるコンプライアンス関連業務経験6年以上\n\n - 日本の金融規制・法令に関する深い知識を有し、アジア地域の規制環境についても理解している方\n\n - データを活用した分析および意思決定能力\n\n - 複雑な規制課題に対して戦略的かつ創造的に対応できる能力\n\n - 経営陣、規制当局、事業部門など多様なステークホルダーに対する優れたコミュニケーション能力\n\n - 金融機関におけるコンプライアンスプログラムの構築・運営経験（特に決済関連業務経験があれば尚可）\n\n - ライセンス取得、規制対応、新規市場展開などに関する実務経験\n\n - 金融商品に関する理解およびコンダクトリスク・内部統制に関する知識\n\n - ビジネスレベル以上の日本語・英語力\n\n\n歓迎要件\n\n - 金融庁（FSA）との対応経験\n\n - アジア各国の金融規制当局との折衝経験\n\n - RegTechやテクノロジーを活用したコンプライアンスソリューション導入経験\n\n - グローバルな金融機関またはFinTech企業での勤務経験\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"78985d8e-c710-41ca-958c-7900e910e4e1","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"DE - Berlin","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T10:33:40.581+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/78985d8e-c710-41ca-958c-7900e910e4e1","applyUrl":"https://jobs.ashbyhq.com/airwallex/78985d8e-c710-41ca-958c-7900e910e4e1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll bring on new customers across Germany, building a territory from the ground up through focused, AI-assisted outbound prospecting and close collaboration with SDR and Marketing teams.
You’ll own the full sales cycle, from pipeline creation and discovery through pitching, negotiation and close, helping ambitious businesses solve complex finance and payments challenges across accounts, FX, payments and cards.
You’ll build trusted relationships with founders, finance leaders and senior stakeholders, tailoring Airwallex’s value proposition to their needs while leading complex, multi-product commercial discussions.
You’ll maintain a disciplined operating cadence through accurate CRM management, forecasting, pipeline coverage and conversion, while using AI tools to accelerate research, personalisation and deal execution.
You’ll work from our Berlin office three days a week.
3+ years of sales experience, preferably selling a technical product, with a track record of top performance and at least 2+ years in an outbound role before that.
Experience launching a new territory or market and building pipeline from scratch.
Ability to understand complex technical requirements and craft solutions across multiple products, including accounts, FX, payments and cards, to solve customer finance and payments problems.
Experience developing and executing territory plans, with the judgment to design and iterate sales playbooks for Germany.
Strong presentation and communication skills for in-person meetings with multiple stakeholders, including CXO-level buyers.
Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales.
Superior verbal and written communication skills in German and English.
Strong interest in technology and a good understanding of the payments space.
Ability to operate in a highly ambitious, fast-paced environment with an entrepreneurial, builder mindset and strong intrinsic motivation.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You value in-person collaboration and are happy being in the office three days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll bring on new customers across Germany, building a territory from the ground up through focused, AI-assisted outbound prospecting and close collaboration with SDR and Marketing teams.\n\nYou’ll own the full sales cycle, from pipeline creation and discovery through pitching, negotiation and close, helping ambitious businesses solve complex finance and payments challenges across accounts, FX, payments and cards.\n\nYou’ll build trusted relationships with founders, finance leaders and senior stakeholders, tailoring Airwallex’s value proposition to their needs while leading complex, multi-product commercial discussions.\n\nYou’ll maintain a disciplined operating cadence through accurate CRM management, forecasting, pipeline coverage and conversion, while using AI tools to accelerate research, personalisation and deal execution.\n\nYou’ll work from our Berlin office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3+ years of sales experience, preferably selling a technical product, with a track record of top performance and at least 2+ years in an outbound role before that.\n\n - Experience launching a new territory or market and building pipeline from scratch.\n\n - Ability to understand complex technical requirements and craft solutions across multiple products, including accounts, FX, payments and cards, to solve customer finance and payments problems.\n\n - Experience developing and executing territory plans, with the judgment to design and iterate sales playbooks for Germany.\n\n - Strong presentation and communication skills for in-person meetings with multiple stakeholders, including CXO-level buyers.\n\n - Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales.\n\n - Superior verbal and written communication skills in German and English.\n\n - Strong interest in technology and a good understanding of the payments space.\n\n - Ability to operate in a highly ambitious, fast-paced environment with an entrepreneurial, builder mindset and strong intrinsic motivation.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e152b49c-39ad-4d00-8d54-98d1c3bd78fe","title":"Channel Partnerships Manager, DACH","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"DE - Berlin","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T14:41:13.169+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e152b49c-39ad-4d00-8d54-98d1c3bd78fe","applyUrl":"https://jobs.ashbyhq.com/airwallex/e152b49c-39ad-4d00-8d54-98d1c3bd78fe/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Partnerships Manager, you will be joining as a core member of Airwallex’s Commercial team in EMEA and the first partnerships manager on the ground in Germany. You will be responsible for identifying and building partnerships across our core verticals of travel, SaaS and e-Commerce. We are seeking a strategic, creative, and highly-driven Partnerships Manager who has 5+ years of experience working in a fast-paced or high-growth environment. We operate in a hybrid environment, with a minimum of 3 days a week working in our office in Berlin.
What You'll Be Doing...
You will lead, own, and develop a partnership strategy that aligns with our overall GTM in Germany
You will be accountable for identifying growth opportunities, testing new verticals, and building a high-quality portfolio of partners
You will design a scalable programme to consistently deliver growth in the partnerships channel
You will work closely with Marketing, Sales and Strategy teams to position Airwallex’s value proposition to partners and their clients in Germany
You will represent Airwallex at industry events and conferences, as well as speak on relevant panels and webinars
What You Bring...
Demonstrable interest in fintech, SaaS, and/or payments
Strong commercial instincts and a history of meeting or exceeding OKRs/KPIs consistently
5+ years of work experience in partnerships, strategy, business development, or a similar role in a high-growth, fast-paced environment
Comfortable working with data and spreadsheets (G-Suite, Looker) and building and delivering presentations for partners and clients
Superior verbal and written communication skills in German and English.
Who You Are...
Results-driven - you hold yourself accountable for delivering on your targets
Proactive - you identify, plan, and execute against opportunities to grow, and you enjoy problem-solving to achieve those goals
Laser-focused - you are ruthless in spending time on the highest-impact initiatives in a fast-paced environment
Commercially-minded - you enjoy negotiating and you strive to achieve the best outcomes for the business
Relationship-oriented - you can build deep and trusting relationships with partners
Excellent communicator - you have excellent written and presentation skills
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAs Partnerships Manager, you will be joining as a core member of Airwallex’s Commercial team in EMEA and the first partnerships manager on the ground in Germany. You will be responsible for identifying and building partnerships across our core verticals of travel, SaaS and e-Commerce. We are seeking a strategic, creative, and highly-driven Partnerships Manager who has 5+ years of experience working in a fast-paced or high-growth environment. We operate in a hybrid environment, with a minimum of 3 days a week working in our office in Berlin.\n\nWhat You'll Be Doing...\n\n - You will lead, own, and develop a partnership strategy that aligns with our overall GTM in Germany\n\n - You will be accountable for identifying growth opportunities, testing new verticals, and building a high-quality portfolio of partners\n\n - You will design a scalable programme to consistently deliver growth in the partnerships channel\n\n - You will work closely with Marketing, Sales and Strategy teams to position Airwallex’s value proposition to partners and their clients in Germany\n\n - You will represent Airwallex at industry events and conferences, as well as speak on relevant panels and webinars\n\nWhat You Bring...\n\n - Demonstrable interest in fintech, SaaS, and/or payments\n\n - Strong commercial instincts and a history of meeting or exceeding OKRs/KPIs consistently\n\n - 5+ years of work experience in partnerships, strategy, business development, or a similar role in a high-growth, fast-paced environment\n\n - Comfortable working with data and spreadsheets (G-Suite, Looker) and building and delivering presentations for partners and clients\n\n - Superior verbal and written communication skills in German and English.\n\nWho You Are...\n\n - Results-driven - you hold yourself accountable for delivering on your targets\n\n - Proactive - you identify, plan, and execute against opportunities to grow, and you enjoy problem-solving to achieve those goals\n\n - Laser-focused - you are ruthless in spending time on the highest-impact initiatives in a fast-paced environment\n\n - Commercially-minded - you enjoy negotiating and you strive to achieve the best outcomes for the business\n\n - Relationship-oriented - you can build deep and trusting relationships with partners\n\n - Excellent communicator - you have excellent written and presentation skills\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0041178d-9b99-4c6e-9ad0-d8399d77559f","title":"Senior Manager, Financial Partnerships, Card Issuing & Acquiring, EMEA","department":"Financial & Strategic Partnerships","team":"Financial Partnerships","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}}],"publishedAt":"2026-07-07T15:06:25.485+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0041178d-9b99-4c6e-9ad0-d8399d77559f","applyUrl":"https://jobs.ashbyhq.com/airwallex/0041178d-9b99-4c6e-9ad0-d8399d77559f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll scale Airwallex’s card issuing and acquiring businesses by building and managing partnerships with global card networks, including Visa, Mastercard and Amex, as well as regional and local card schemes.
You’ll lead Airwallex’s entry into new markets by coordinating network licensing, regulatory requirements and programme implementation. You’ll identify and execute strategic opportunities with network partners, including product and feature collaboration, new revenue streams, cost optimisation and co-marketing initiatives.
You’ll negotiate and structure mutually beneficial partnership agreements, then oversee Airwallex’s obligations and delivery under those agreements. You’ll also represent Airwallex at partner and industry events, building our profile with partners and customers while working closely with Product, Legal, Compliance, Finance and Commercial stakeholders on strategic planning, business analysis and critical initiatives.
You’ll work from our London or Amsterdam office three days a week.
Essentials
7+ years of experience working with payment networks, card schemes, financial institutions or other organisations in the card issuing or acquiring industry.
Deep understanding of card network dynamics, issuing and acquiring business models and economics.
A proven track record of building and managing strategic partnerships in a fast-paced, technology-led environment.
Strong negotiation, relationship management and commercial agreement-structuring skills.
Experience working cross-functionally with Product, Legal, Compliance, Finance and Commercial teams.
International experience, including working across multiple markets or managing cross-border relationships.
Exceptional communication and interpersonal skills, with the ability to connect with stakeholders at all levels and communicate project expectations and progress clearly.
Creative problem-solving skills and innate curiosity—you’re interested in exploring new business constructs, not just replicating the models used by industry incumbents.
Preferred
Experience at a global, high-growth fintech or pre-IPO startup.
Experience building financial partnerships in a new geography.
Experience with merchant acquiring and/or card portfolio management, including pricing, interchange and product profitability.
Recognition as an industry thought leader, with experience representing your company at industry events.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You connect dots across functions and hold the big picture without losing grip on the details.
Financial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.
It's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.
If you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll scale Airwallex’s card issuing and acquiring businesses by building and managing partnerships with global card networks, including Visa, Mastercard and Amex, as well as regional and local card schemes.\n\nYou’ll lead Airwallex’s entry into new markets by coordinating network licensing, regulatory requirements and programme implementation. You’ll identify and execute strategic opportunities with network partners, including product and feature collaboration, new revenue streams, cost optimisation and co-marketing initiatives.\n\nYou’ll negotiate and structure mutually beneficial partnership agreements, then oversee Airwallex’s obligations and delivery under those agreements. You’ll also represent Airwallex at partner and industry events, building our profile with partners and customers while working closely with Product, Legal, Compliance, Finance and Commercial stakeholders on strategic planning, business analysis and critical initiatives.\n\nYou’ll work from our London or Amsterdam office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years of experience working with payment networks, card schemes, financial institutions or other organisations in the card issuing or acquiring industry.\n\n - Deep understanding of card network dynamics, issuing and acquiring business models and economics.\n\n - A proven track record of building and managing strategic partnerships in a fast-paced, technology-led environment.\n\n - Strong negotiation, relationship management and commercial agreement-structuring skills.\n\n - Experience working cross-functionally with Product, Legal, Compliance, Finance and Commercial teams.\n\n - International experience, including working across multiple markets or managing cross-border relationships.\n\n - Exceptional communication and interpersonal skills, with the ability to connect with stakeholders at all levels and communicate project expectations and progress clearly.\n\n - Creative problem-solving skills and innate curiosity—you’re interested in exploring new business constructs, not just replicating the models used by industry incumbents.\n\nPreferred\n\n - Experience at a global, high-growth fintech or pre-IPO startup.\n\n - Experience building financial partnerships in a new geography.\n\n - Experience with merchant acquiring and/or card portfolio management, including pricing, interchange and product profitability.\n\n - Recognition as an industry thought leader, with experience representing your company at industry events.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinancial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.\n\nIt's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.\n\nIf you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1574051a-6b73-4f1a-bc6e-021c3e0e1bca","title":"Account Executive, eCom KA, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}},{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}},{"location":"CN - Hangzhou","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}}},{"location":"CN - Xiamen","address":{"postalAddress":{"addressRegion":"Xiamen","addressCountry":"China","addressLocality":"Xiamen"}}}],"publishedAt":"2025-12-12T02:55:49.561+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1574051a-6b73-4f1a-bc6e-021c3e0e1bca","applyUrl":"https://jobs.ashbyhq.com/airwallex/1574051a-6b73-4f1a-bc6e-021c3e0e1bca/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our SME and Growth business helps cross-border e-commerce companies solve financial challenges as they expand. You'll build relationships with platform customers and sellers, understand their business needs, and connect them with Airwallex solutions that support sustainable growth.
Expand and close relationships with cross-border e-commerce platform customers.
Build a regional pipeline through multiple acquisition channels, identify high-potential e-commerce sellers, and deliver activation and revenue outcomes.
Understand each customer's business model and financial needs, then combine Airwallex's products and capabilities into solutions that increase customer lifetime value.
Build trusted relationships within local business communities, identify market opportunities, and increase Airwallex's presence across the region.
Track industry trends and customer feedback, turn customer needs into actionable insights, and partner with internal teams to improve products and business processes.
You'll work from our Shenzhen, Guangzhou, Hangzhou, or Xiamen office on the required days for your assigned location.
Essentials
Bachelor's degree or above, with three or more years of experience in sales or customer acquisition.
A results-oriented mindset, with strong self-motivation and execution.
Strong communication, customer understanding, and business negotiation skills, with the ability to build trust quickly.
The ability to understand customer scenarios, connect business needs to product capabilities, and design suitable solutions across Airwallex's product suite.
An understanding of basic risk and compliance requirements, including KYC and compliant movement of funds.
Strong resilience and the ability to operate effectively in a fast-changing business environment.
Preferred
Experience in cross-border payments, cross-border e-commerce, independent-site services, ERP, overseas advertising agencies, financial services, or a related industry.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur SME and Growth business helps cross-border e-commerce companies solve financial challenges as they expand. You'll build relationships with platform customers and sellers, understand their business needs, and connect them with Airwallex solutions that support sustainable growth.\n\n - Expand and close relationships with cross-border e-commerce platform customers.\n\n - Build a regional pipeline through multiple acquisition channels, identify high-potential e-commerce sellers, and deliver activation and revenue outcomes.\n\n - Understand each customer's business model and financial needs, then combine Airwallex's products and capabilities into solutions that increase customer lifetime value.\n\n - Build trusted relationships within local business communities, identify market opportunities, and increase Airwallex's presence across the region.\n\n - Track industry trends and customer feedback, turn customer needs into actionable insights, and partner with internal teams to improve products and business processes.\n\nYou'll work from our Shenzhen, Guangzhou, Hangzhou, or Xiamen office on the required days for your assigned location.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor's degree or above, with three or more years of experience in sales or customer acquisition.\n\n - A results-oriented mindset, with strong self-motivation and execution.\n\n - Strong communication, customer understanding, and business negotiation skills, with the ability to build trust quickly.\n\n - The ability to understand customer scenarios, connect business needs to product capabilities, and design suitable solutions across Airwallex's product suite.\n\n - An understanding of basic risk and compliance requirements, including KYC and compliant movement of funds.\n\n - Strong resilience and the ability to operate effectively in a fast-changing business environment.\n\nPreferred\n\n - Experience in cross-border payments, cross-border e-commerce, independent-site services, ERP, overseas advertising agencies, financial services, or a related industry.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d18f4a94-34a8-4548-b3e4-85589f2c620d","title":"Staff Product Manager, Embedded Finance","department":"Product","team":"Scale Platform","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-09T06:11:09.127+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d18f4a94-34a8-4548-b3e4-85589f2c620d","applyUrl":"https://jobs.ashbyhq.com/airwallex/d18f4a94-34a8-4548-b3e4-85589f2c620d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Product team at Airwallex shapes the company's offerings by working at the intersection of commercial strategy, engineering, design, and financial compliance. You’ll join a dynamic, innovative group that defines, builds, and enhances global financial products for some of the fastest-growing businesses worldwide. We value creativity, hustle, and clear communication—our product members are empowered to collaborate across disciplines, iterate quickly, and solve tough challenges together. By joining us, you’ll play a critical role in scaling Airwallex’s Embedded Finance platform and have the opportunity to make a meaningful impact on our customers and the future of finance.
As Staff Product Manager, Embedded Finance, your mission is to lead Airwallex’s embedded finance products that empower platforms, SaaS companies, and marketplaces to offer world-class financial services to their end users. You’ll own product strategy, design solutions from the ground up, and guide high-velocity teams as you launch and scale global embedded finance experiences.
Define and own Airwallex’s embedded finance product strategy, solution design, roadmap, and delivery plans.
Collaborate closely with engineering, design, and commercial teams to build, launch, and iterate on embedded finance products—including payments, card issuing, banking-as-a-service, and FX—ensuring robustness and scalability as usage grows.
Partner with world-class platforms and marketplaces to drive integration and adoption of our embedded finance offerings, handling complex technical, regulatory, and commercial requirements across multiple regions.
Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.
Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.
Lead and mentor a high-performing team of Product Managers, developing ownership, curiosity, and excellence in execution.
Champion the developer experience for embedded finance integrations and ensure our API and component solutions remain industry-leading.
Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.
5+ years’ experience in Product Management, encompassing go-to-market, product design, solution architecture, and product planning.
Experience taking products from ideation to delivery at global scale—preferably in fintech, SaaS, payments, or platform product environments.
Demonstrated ability to balance user requirements and commercial strategy to deliver meaningful product growth.
Proven success in API/platform integration and technical go-to-market launches.
Ability to thrive in data-driven, cross-functional teams that move quickly from ideas to reality.
Comfortable working across multiple time zones and with exceptional written and verbal communication skills.
Bachelor’s degree in Computer Science, Engineering, Business, or a related field
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Product team at Airwallex shapes the company's offerings by working at the intersection of commercial strategy, engineering, design, and financial compliance. You’ll join a dynamic, innovative group that defines, builds, and enhances global financial products for some of the fastest-growing businesses worldwide. We value creativity, hustle, and clear communication—our product members are empowered to collaborate across disciplines, iterate quickly, and solve tough challenges together. By joining us, you’ll play a critical role in scaling Airwallex’s Embedded Finance platform and have the opportunity to make a meaningful impact on our customers and the future of finance.\n\n \n\n\nWHAT YOU'LL DO\n\n\nAs Staff Product Manager, Embedded Finance, your mission is to lead Airwallex’s embedded finance products that empower platforms, SaaS companies, and marketplaces to offer world-class financial services to their end users. You’ll own product strategy, design solutions from the ground up, and guide high-velocity teams as you launch and scale global embedded finance experiences.\n\n \n\n\nRESPONSIBILITIES:\n\n - Define and own Airwallex’s embedded finance product strategy, solution design, roadmap, and delivery plans.\n\n - Collaborate closely with engineering, design, and commercial teams to build, launch, and iterate on embedded finance products—including payments, card issuing, banking-as-a-service, and FX—ensuring robustness and scalability as usage grows.\n\n - Partner with world-class platforms and marketplaces to drive integration and adoption of our embedded finance offerings, handling complex technical, regulatory, and commercial requirements across multiple regions.\n\n - Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.\n\n - Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.\n\n - Lead and mentor a high-performing team of Product Managers, developing ownership, curiosity, and excellence in execution.\n\n - Champion the developer experience for embedded finance integrations and ensure our API and component solutions remain industry-leading.\n\n - Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.\n \n \n\n\nWHO YOU ARE\n\n - 5+ years’ experience in Product Management, encompassing go-to-market, product design, solution architecture, and product planning.\n\n - Experience taking products from ideation to delivery at global scale—preferably in fintech, SaaS, payments, or platform product environments.\n\n - Demonstrated ability to balance user requirements and commercial strategy to deliver meaningful product growth.\n\n - Proven success in API/platform integration and technical go-to-market launches.\n\n - Ability to thrive in data-driven, cross-functional teams that move quickly from ideas to reality.\n\n - Comfortable working across multiple time zones and with exceptional written and verbal communication skills.\n\n - Bachelor’s degree in Computer Science, Engineering, Business, or a related field\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $270K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $270K","compensationTiers":[{"id":"b9670b6b-5650-4185-82d0-99039a54f09d","tierSummary":"$190K – $270K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"4a8a3145-9554-4f3a-9c66-ddf2f7275435","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2ec62024-a19a-445d-8970-81eab7af5c69","summary":"$190K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"id":"628c3d92-a930-4fa9-a898-5e3dc322ae31","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"b96cc239-f22f-40ad-aaaf-240849223c15","title":"Senior Manager, Financial Partnerships, APAC (Local Payment Providers)","department":"Financial & Strategic Partnerships","team":"Financial Partnerships","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-25T02:06:37.328+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b96cc239-f22f-40ad-aaaf-240849223c15","applyUrl":"https://jobs.ashbyhq.com/airwallex/b96cc239-f22f-40ad-aaaf-240849223c15/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Financial Partnerships team at Airwallex is dedicated to building and managing strategic relationships with key financial institutions and partners worldwide. We work to expand Airwallex’s network, enhance our product offerings, and drive mutual growth. By fostering strong collaborations, we ensure our customers have access to the best financial solutions and services. Our team is committed to delivering value through innovative and seamless partnerships.
What you’ll do
We are looking for a dynamic Senior Manager, Financial Partnerships, LPMs, to expand and strengthen Airwallex’s global partner ecosystem. In this role, you will drive the development of our Local Payment Methods (LPMs) infrastructure across APAC, while managing key strategic relationships with financial institutions and payment partners.
The ideal candidate is a proactive, creative problem-solver with deep experience in payments, financial services, and partnership management. You will have a proven track record working for an LPM or within a Payment Institution or PSP, building global financial partnerships, and driving strategy in fast-paced, high-growth environments. A strong understanding of LPMs, stakeholder management, and operational excellence is essential.
Responsibilities:
Define and lead the LPM partnership strategy for APAC (including Greater CN, KR, SEA) to support Airwallex’s global growth.
Own and grow our most strategic partner relationships—serving as the primary point of contact and ensuring strong collaboration and commercial success.
Conduct market and competitive analysis to ensure Airwallex maintains a leadership position in global payments.
Identify, evaluate, negotiate, and onboard new partners, driving the commercial and legal contracting process for local payment methods, schemes, and bank transfer solutions.
Manage partner relationships and commercial growth, while proactively resolving complex operational escalations related to merchant onboarding, compliance, and transaction stability.
Establish yourself as an industry thought leader, representing Airwallex in partner meetings, industry events, and forums.
Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5+ years of experience working with eWallets, BNPLs, PSPs, financial institutions, card schemes, or payment networks.
Exceptional attention to detail and ability to build and maintain relationships.
A good understanding of compliance and onboarding with global and regional LPMs.
Experience working with cross-functional teams, including Product, Legal, Compliance, Finance, and Commercial teams.
International experience - working in multiple markets or managing cross-border relationships.
A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.
You are an exceptional communicator – you’re able to connect with people at all levels, both internally and externally, and communicate project expectations effectively.
You thrive under pressure – and work well with constant change and the ambiguity of a startup environment.
You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex.
You’re a team player - work cohesively with colleagues from across the organization and be able to inspire a shared vision.
This role is based in Singapore or Hong Kong.
Preferred qualifications:
Proven experience at a start up environment.
Working experience with Asian Local Payment Providers
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Financial Partnerships team at Airwallex is dedicated to building and managing strategic relationships with key financial institutions and partners worldwide. We work to expand Airwallex’s network, enhance our product offerings, and drive mutual growth. By fostering strong collaborations, we ensure our customers have access to the best financial solutions and services. Our team is committed to delivering value through innovative and seamless partnerships.\n\n\n\nWhat you’ll do\n\nWe are looking for a dynamic Senior Manager, Financial Partnerships, LPMs, to expand and strengthen Airwallex’s global partner ecosystem. In this role, you will drive the development of our Local Payment Methods (LPMs) infrastructure across APAC, while managing key strategic relationships with financial institutions and payment partners.\n\nThe ideal candidate is a proactive, creative problem-solver with deep experience in payments, financial services, and partnership management. You will have a proven track record working for an LPM or within a Payment Institution or PSP, building global financial partnerships, and driving strategy in fast-paced, high-growth environments. A strong understanding of LPMs, stakeholder management, and operational excellence is essential.\n\n\n\nResponsibilities:\n\n - Define and lead the LPM partnership strategy for APAC (including Greater CN, KR, SEA) to support Airwallex’s global growth.\n\n - Own and grow our most strategic partner relationships—serving as the primary point of contact and ensuring strong collaboration and commercial success.\n\n - Conduct market and competitive analysis to ensure Airwallex maintains a leadership position in global payments.\n\n - Identify, evaluate, negotiate, and onboard new partners, driving the commercial and legal contracting process for local payment methods, schemes, and bank transfer solutions.\n\n - Manage partner relationships and commercial growth, while proactively resolving complex operational escalations related to merchant onboarding, compliance, and transaction stability.\n\n - Establish yourself as an industry thought leader, representing Airwallex in partner meetings, industry events, and forums.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 5+ years of experience working with eWallets, BNPLs, PSPs, financial institutions, card schemes, or payment networks.\n\n - Exceptional attention to detail and ability to build and maintain relationships.\n A good understanding of compliance and onboarding with global and regional LPMs.\n\n - Experience working with cross-functional teams, including Product, Legal, Compliance, Finance, and Commercial teams.\n\n - International experience - working in multiple markets or managing cross-border relationships.\n\n - A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.\n\n - You are an exceptional communicator – you’re able to connect with people at all levels, both internally and externally, and communicate project expectations effectively.\n\n - You thrive under pressure – and work well with constant change and the ambiguity of a startup environment.\n\n - You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex.\n\n - You’re a team player - work cohesively with colleagues from across the organization and be able to inspire a shared vision.\n\n - This role is based in Singapore or Hong Kong.\n\n\n\nPreferred qualifications:\n\n - Proven experience at a start up environment.\n\n - Working experience with Asian Local Payment Providers\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3292eef3-8648-43c1-af0b-7ed09a6fc7c9","title":"(Senior) Manager, Regulatory Compliance, New Zealand","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"NZ - Auckland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-19T09:23:50.555+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Auckland","addressCountry":"New Zealand","addressLocality":"Auckland"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3292eef3-8648-43c1-af0b-7ed09a6fc7c9","applyUrl":"https://jobs.ashbyhq.com/airwallex/3292eef3-8648-43c1-af0b-7ed09a6fc7c9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Legal, Risk & Compliance (LRC) team is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment and high performance.
This role is a newly created role with a specific focus on our New Zealand business. You will be a key member of the Global Regulatory Compliance Team, based in Auckland with a direct reporting line to the Director, Regulatory Compliance, ANZ (based in Sydney).
As (Senior) Manager, Regulatory Compliance, New Zealand you will deliver on the regulatory engagement strategy and maintain our licensing responsibilities for our regulated financial services entity in New Zealand. You will coordinate with all internal and external parties to ensure compliance through the communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes and interfacing with our regulators. You will also help to continue to build our global regulatory compliance program based on the 3 lines of defence principle. You will analyse new and existing products and provide guidance to ensure that our 2LOD second line of defence controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.
Responsibilities:
Direct point of contact with the FMA in New Zealand
Deliver the regulatory engagement strategy in the region
Support the Airwallex Group’s expansion by managing the regulatory compliance components of any licence authorisation processes
Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and any risk / breach reporting obligations are maintained for all Airwallex Group entities in the region
Support and / or manage on-site exams and inspections (in collaboration with other LRC colleagues)
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business
Manage regulatory compliance risk within the Airwallex Enterprise Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences
Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity
Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required
Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly
Bachelor’s / Master’s degree in law from a recognised university or analogous Compliance qualifications / experience;
At least 10 years experience in regulatory compliance in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above;
Familiarity with financial regulatory laws, rules, regulations and industry best practices across the ANZ region with a specific focus on New Zealand;
Experience in dealing with Regulators including the FMA, DIA and other financial services regulators across the region;
Data proficiency - ability to work with data and leverage it for strategic decision-making;
Outstanding time management, presentation, and relationship-building skills, coupled with the ability to understand the larger picture while operating in a focused manner;
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges;
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity;
Ability to work in a fast-paced start-up environment by multitasking effortlessly and managing competing priorities under demanding deadlines;
Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions; and
Deep understanding of financial products/services and related conduct risk, ethics, and controls.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Legal, Risk & Compliance (LRC) team is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\nThe Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment and high performance.\n\nThis role is a newly created role with a specific focus on our New Zealand business. You will be a key member of the Global Regulatory Compliance Team, based in Auckland with a direct reporting line to the Director, Regulatory Compliance, ANZ (based in Sydney).\n\n\n\n\nWHAT YOU'LL DO\n\nAs (Senior) Manager, Regulatory Compliance, New Zealand you will deliver on the regulatory engagement strategy and maintain our licensing responsibilities for our regulated financial services entity in New Zealand. You will coordinate with all internal and external parties to ensure compliance through the communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes and interfacing with our regulators. You will also help to continue to build our global regulatory compliance program based on the 3 lines of defence principle. You will analyse new and existing products and provide guidance to ensure that our 2LOD second line of defence controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.\n\nResponsibilities:\n\n - Direct point of contact with the FMA in New Zealand\n\n - Deliver the regulatory engagement strategy in the region\n\n - Support the Airwallex Group’s expansion by managing the regulatory compliance components of any licence authorisation processes\n\n - Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators\n\n - Ensure that our regulatory compliance and any risk / breach reporting obligations are maintained for all Airwallex Group entities in the region\n\n - Support and / or manage on-site exams and inspections (in collaboration with other LRC colleagues)\n\n - Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate\n\n - Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business\n\n - Manage regulatory compliance risk within the Airwallex Enterprise Risk Management Framework and associated escalation process (inc. the Group Risk Committee)\n\n - Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences\n\n - Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity\n\n - Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required\n\n - Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly\n\n\n\n\nWHAT YOU'LL BRING\n\n - Bachelor’s / Master’s degree in law from a recognised university or analogous Compliance qualifications / experience;\n\n - At least 10 years experience in regulatory compliance in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above;\n\n - Familiarity with financial regulatory laws, rules, regulations and industry best practices across the ANZ region with a specific focus on New Zealand;\n\n - Experience in dealing with Regulators including the FMA, DIA and other financial services regulators across the region;\n\n - Data proficiency - ability to work with data and leverage it for strategic decision-making;\n\n - Outstanding time management, presentation, and relationship-building skills, coupled with the ability to understand the larger picture while operating in a focused manner;\n\n - Ability to operate strategically and think creatively to solve complex regulatory compliance challenges;\n\n - Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity;\n\n - Ability to work in a fast-paced start-up environment by multitasking effortlessly and managing competing priorities under demanding deadlines;\n\n - Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions; and\n\n - Deep understanding of financial products/services and related conduct risk, ethics, and controls.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"60654f81-6b3c-42f1-be22-9a915abdf84d","title":"Senior IT Engineer, LRC","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-10T01:13:56.777+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/60654f81-6b3c-42f1-be22-9a915abdf84d","applyUrl":"https://jobs.ashbyhq.com/airwallex/60654f81-6b3c-42f1-be22-9a915abdf84d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior IT Engineer, you’ll help our Legal, Risk and Compliance (LRC) teams work faster by building the workflows, automations and systems that support their day-to-day work. You’ll serve as a trusted technical partner to LRC and a core member of our IT Engineering team, working across tools such as Workato, Okta Workflows, Zapier, Google Workspace, Ironclad, AuditBoard and Atlassian products.
You’ll own solutions end to end, from proof of concept through implementation, operations and maintenance. You’ll integrate SaaS platforms and cloud services through APIs, develop custom tools where needed, explore AI-enabled solutions for legal workflows, and help build a scalable technology foundation for a global organisation. You’ll also handle escalations, contribute to incident response, document your solutions, and partner with InfoSec, People Ops, Engineering and IT Operations.
Own the technical partnership with LRC, improving and scaling the workflows that support their work across regions.
Build workflows, automations and orchestrations that connect systems and improve how LRC teams operate.
Deliver AI-enabled solutions and legal technology implementations that help LRC teams work more efficiently.
Integrate SaaS platforms, cloud services and enterprise applications through APIs, while building custom tools where needed.
Drive the full lifecycle of systems and features, from proof of concept through implementation, operations, maintenance and incident response.
Partner with InfoSec, People Ops, Engineering and IT Operations to deliver reliable systems, resolve escalations and support global growth.
You'll work from our San Francisco office three days a week.
5+ years of relevant experience in IT engineering, corporate IT, business systems engineering or a similar role.
Experience serving as a technical partner or primary IT engineer for business functions, ideally Legal, Risk, Compliance or another highly regulated function.
Expert understanding of identity standards and access management, including SAML, OAuth, SSO, RBAC, ABAC, PBAC and ACLs.
Strong experience designing and implementing workflows, automations and orchestrations using tools such as Workato, Okta Workflows or Zapier.
Experience working with APIs and integrating common SaaS vendors into a broader technology stack.
Experience with SaaS systems and applications, including service desk and collaboration platforms such as Jira, Confluence and Google Workspace.
Experience with cloud infrastructure, including AWS or GCP.
Experience with a programming language such as Python and infrastructure as code such as Terraform.
Experience owning systems or products across the full lifecycle, from proof of concept and implementation through operations, maintenance and incident response.
Strong technical writing skills, with the ability to create clear documentation and maintain readable system diagrams.
Strong understanding of MDM systems across macOS and Windows, including tools such as Kandji, Jamf or Intune.
High trustworthiness and empathy when working with privileged and sensitive information.
Ability to work autonomously, move quickly, make sound decisions with incomplete information and deliver in high-pressure situations.
Willingness to participate in an on-call roster or respond to incidents in emergencies.
Experience building or implementing AI-enabled tools and workflows for legal, risk or compliance teams.
Experience with legal applications such as Ironclad or AuditBoard.
Experience integrating cloud, SaaS and enterprise platforms such as Okta, Google, GCP, Aliyun, Salesforce and Slack.
A bachelor’s degree in Information Technology, Computer Science or a related field.
Experience working in a global, distributed organisation with teams across multiple countries and time zones.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You value in-person collaboration and are happy being in the office three days a week.
Enterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior IT Engineer, you’ll help our Legal, Risk and Compliance (LRC) teams work faster by building the workflows, automations and systems that support their day-to-day work. You’ll serve as a trusted technical partner to LRC and a core member of our IT Engineering team, working across tools such as Workato, Okta Workflows, Zapier, Google Workspace, Ironclad, AuditBoard and Atlassian products.\n\n\n\nYou’ll own solutions end to end, from proof of concept through implementation, operations and maintenance. You’ll integrate SaaS platforms and cloud services through APIs, develop custom tools where needed, explore AI-enabled solutions for legal workflows, and help build a scalable technology foundation for a global organisation. You’ll also handle escalations, contribute to incident response, document your solutions, and partner with InfoSec, People Ops, Engineering and IT Operations.\n\n\n\n - Own the technical partnership with LRC, improving and scaling the workflows that support their work across regions.\n\n - Build workflows, automations and orchestrations that connect systems and improve how LRC teams operate.\n\n - Deliver AI-enabled solutions and legal technology implementations that help LRC teams work more efficiently.\n\n - Integrate SaaS platforms, cloud services and enterprise applications through APIs, while building custom tools where needed.\n\n - Drive the full lifecycle of systems and features, from proof of concept through implementation, operations, maintenance and incident response.\n\n - Partner with InfoSec, People Ops, Engineering and IT Operations to deliver reliable systems, resolve escalations and support global growth.\n\n\n\nYou'll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of relevant experience in IT engineering, corporate IT, business systems engineering or a similar role.\n\n - Experience serving as a technical partner or primary IT engineer for business functions, ideally Legal, Risk, Compliance or another highly regulated function.\n\n - Expert understanding of identity standards and access management, including SAML, OAuth, SSO, RBAC, ABAC, PBAC and ACLs.\n\n - Strong experience designing and implementing workflows, automations and orchestrations using tools such as Workato, Okta Workflows or Zapier.\n\n - Experience working with APIs and integrating common SaaS vendors into a broader technology stack.\n\n - Experience with SaaS systems and applications, including service desk and collaboration platforms such as Jira, Confluence and Google Workspace.\n\n - Experience with cloud infrastructure, including AWS or GCP.\n\n - Experience with a programming language such as Python and infrastructure as code such as Terraform.\n\n - Experience owning systems or products across the full lifecycle, from proof of concept and implementation through operations, maintenance and incident response.\n\n - Strong technical writing skills, with the ability to create clear documentation and maintain readable system diagrams.\n\n - Strong understanding of MDM systems across macOS and Windows, including tools such as Kandji, Jamf or Intune.\n\n - High trustworthiness and empathy when working with privileged and sensitive information.\n\n - Ability to work autonomously, move quickly, make sound decisions with incomplete information and deliver in high-pressure situations.\n\n - Willingness to participate in an on-call roster or respond to incidents in emergencies.\n\n\nPREFERRED\n\n - Experience building or implementing AI-enabled tools and workflows for legal, risk or compliance teams.\n\n - Experience with legal applications such as Ironclad or AuditBoard.\n\n - Experience integrating cloud, SaaS and enterprise platforms such as Okta, Google, GCP, Aliyun, Salesforce and Slack.\n\n - A bachelor’s degree in Information Technology, Computer Science or a related field.\n\n - Experience working in a global, distributed organisation with teams across multiple countries and time zones.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $250K","compensationTiers":[{"id":"f488f6a7-3051-4a6a-954d-c518761636b9","tierSummary":"$150K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f221c6e1-44bc-4970-88cc-971bc8b2d5e6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"862e1947-7344-4e9f-a58e-8c59b9f5281c","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8970cd14-13d4-410c-8763-ff7948b5d675","summary":"$150K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000}]}},{"id":"8f5b5c0d-28c9-4181-82e0-92d06597072b","title":"Director of Solutions Engineering - EMEA","department":"Merchant Services","team":"Solutions Engineering","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T04:53:25.435+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8f5b5c0d-28c9-4181-82e0-92d06597072b","applyUrl":"https://jobs.ashbyhq.com/airwallex/8f5b5c0d-28c9-4181-82e0-92d06597072b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world-class solution engineering organisation across EMEA. This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients.
You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.
Lead, mentor, and scale our high-performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration.
Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives.
Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges.
Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.
Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.
Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders.
You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity.
You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands-on designing and delivering complex software solutions.
You are a strategic thinker with a deep understanding of enterprise sales cycles, go-to-market motions, and how to position a technical solution to solve core business problems.
You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API-driven platform.
You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences.
Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.
Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.)
This role is based in London, 3 days in office.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nTHE TEAM\n\nAirwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world-class solution engineering organisation across EMEA. This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients.\n\nYou will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, mentor, and scale our high-performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration.\n\n - Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives.\n\n - Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges.\n\n - Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.\n\n - Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.\n\n - Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders.\n\n\n\n\nWHO YOU ARE\n\n - You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity.\n\n - You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands-on designing and delivering complex software solutions.\n\n - You are a strategic thinker with a deep understanding of enterprise sales cycles, go-to-market motions, and how to position a technical solution to solve core business problems.\n\n - You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API-driven platform.\n\n - You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences.\n\n - Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.\n\n - Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.)\n\n\n\nThis role is based in London, 3 days in office. \n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6cc722d6-175e-424a-a46e-11cb2e9bbf6b","title":"Staff Corporate Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-03-07T04:51:22.452+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6cc722d6-175e-424a-a46e-11cb2e9bbf6b","applyUrl":"https://jobs.ashbyhq.com/airwallex/6cc722d6-175e-424a-a46e-11cb2e9bbf6b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against threats including malware, phishing and unauthorised access. You’ll detect, investigate and prevent security issues across a modern corporate environment, using digital forensics, incident response and security tooling.
Defend Airwallex’s enterprise systems and employees against malware, phishing and unauthorised access.
Design, develop, test and evaluate corporate security controls across identity providers, endpoints, corporate networks and other platforms.
Build security alerts and workflows, and hunt through log sources to identify emerging threats.
Deploy, configure and operate security tooling with a focus on measurable impact.
Improve the quality and depth of incident response investigations across the corporate environment.
You’ll work from our Melbourne or Sydney office three days a week.
Essentials
A bachelor’s degree in Computer Science, Cybersecurity or a similar field.
7+ years’ experience in a security engineering or incident response role within a technology company.
Strong experience with CrowdStrike, Splunk or other common security monitoring tools.
An in-depth understanding of common attacker tools and techniques, including how to detect and prevent them.
Demonstrated ability to respond to incidents with thorough, high-quality investigations.
Experience securing endpoints, including with MDM tooling such as Kandji or Intune.
Strong communication skills, with the ability to explain technical security and software concepts to non-technical audiences.
A passion for solving complex challenges in high-growth startups.
Self-motivation and a drive to learn new skills or deepen existing ones.
Preferred
Experience with GCP, Alibaba Cloud or other cloud platforms.
Experience with Okta, Google Workspace and cloud-based VPN services.
A strong engineering background with scripting experience in Python, Bash or PowerShell.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You simplify complexity rather than hiding behind it.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against threats including malware, phishing and unauthorised access. You’ll detect, investigate and prevent security issues across a modern corporate environment, using digital forensics, incident response and security tooling.\n\n - Defend Airwallex’s enterprise systems and employees against malware, phishing and unauthorised access.\n\n - Design, develop, test and evaluate corporate security controls across identity providers, endpoints, corporate networks and other platforms.\n\n - Build security alerts and workflows, and hunt through log sources to identify emerging threats.\n\n - Deploy, configure and operate security tooling with a focus on measurable impact.\n\n - Improve the quality and depth of incident response investigations across the corporate environment.\n\nYou’ll work from our Melbourne or Sydney office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Cybersecurity or a similar field.\n\n - 7+ years’ experience in a security engineering or incident response role within a technology company.\n\n - Strong experience with CrowdStrike, Splunk or other common security monitoring tools.\n\n - An in-depth understanding of common attacker tools and techniques, including how to detect and prevent them.\n\n - Demonstrated ability to respond to incidents with thorough, high-quality investigations.\n\n - Experience securing endpoints, including with MDM tooling such as Kandji or Intune.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to non-technical audiences.\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and a drive to learn new skills or deepen existing ones.\n\nPreferred\n\n - Experience with GCP, Alibaba Cloud or other cloud platforms.\n\n - Experience with Okta, Google Workspace and cloud-based VPN services.\n\n - A strong engineering background with scripting experience in Python, Bash or PowerShell.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9ff4c0f1-d279-40c4-8dfd-beba4ba69815","title":"Staff Software Engineer, Risk","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-06T06:46:57.639+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ff4c0f1-d279-40c4-8dfd-beba4ba69815","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ff4c0f1-d279-40c4-8dfd-beba4ba69815/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Engineer on the Risk Platform, you’ll be a senior technical leader and hands-on builder. You’ll own critical parts of our real-time detection platform and client-facing risk and fraud management products, setting technical direction and raising the engineering bar while working closely with your manager and cross-functional partners.
Lead the technical direction of core risk services, including real-time detection, decision engines, and risk tooling, ensuring they’re reliable, scalable, and cost-efficient under high-throughput and low-latency constraints.
Design and evolve distributed, event-driven risk systems—including microservices, streaming pipelines, feature stores, and model-serving layers—that support global products and regulatory requirements.
Own complex initiatives end to end, from high-level design and technical specifications through implementation, rollout, and continuous improvement.
Stay hands-on in code and design, writing high-quality production software primarily in Java and Spring Boot, and leading design reviews, RFCs, and architecture discussions.
Partner with the Engineering Manager and Product Manager to shape the roadmap, define technical milestones, and translate business and risk objectives into robust engineering solutions.
Raise the engineering bar across the Risk Platform stack by setting standards for code quality, observability, reliability, security, and performance.
Improve detection effectiveness by integrating models, rules, and features into production systems, and by designing experimentation and evaluation capabilities with data and ML teams.
Drive operational excellence through stronger on-call readiness, incident response, postmortems, SLIs/SLOs, capacity planning, and resilience patterns such as graceful degradation, fallbacks, retries, timeouts, and backpressure.
Mentor and uplevel engineers, including senior individual contributors, through technical coaching, pair programming, design guidance, and feedback.
Collaborate with platform, data, SRE, security, and product engineering teams to define clear interfaces, SLAs, and ownership boundaries for shared services and infrastructure.
Identify and pay down technical debt deliberately, balancing short-term impact with long-term platform health.
You’ll work from our Singapore office five days a week.
10+ years of back-end engineering experience, including substantial experience owning and operating complex distributed systems in production.
Deep experience in risk, fraud, fintech, payments, banking, trading, or another high-stakes domain where correctness and reliability are critical.
Strong proficiency in Java, including multithreading, high-concurrency patterns, performance tuning, and networked service design across I/O/NIO, HTTP/TCP, and REST.
Hands-on experience designing distributed systems, including event-driven architectures, partitioning and sharding, consistency models, caching strategies, and resilience patterns.
Proficiency with Spring or Spring Boot and build tools such as Gradle or Maven.
Practical production experience with Docker and Kubernetes.
Solid understanding of observability and operations, including logging, metrics, tracing, dashboards, and incident management for large-scale systems.
Experience leading complex technical initiatives end to end and influencing engineers and stakeholders without relying on formal management authority.
Strong communication skills, with the ability to explain complex technical topics clearly to engineers, product managers, and non-technical stakeholders.
A bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
Experience with risk-specific components such as rule engines, feature stores, model-serving frameworks, real-time stream processing, and A/B testing or experimentation platforms.
Working knowledge of machine learning in production, including model lifecycle, feature engineering, evaluation metrics, and online/offline consistency.
Experience with modern data and storage technologies such as Cassandra, Redis, NoSQL databases, Hadoop, Kafka, Flink, or Spark.
Polyglot engineering experience with Kotlin, Scala, Python, or Golang.
Cloud experience with Alibaba Cloud, AWS, or GCP, including cloud networking, security best practices, and cost awareness.
Familiarity with regulatory and security standards relevant to payments and financial services, such as PCI DSS, SOC 2, and data privacy and protection best practices.
Demonstrated impact as a Staff or Principal Engineer, or equivalent, in a high-growth, high-scale environment.
You’re comfortable owning the roadmap yourself.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You connect dots across functions and hold the big picture without losing grip on the details.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Engineer on the Risk Platform, you’ll be a senior technical leader and hands-on builder. You’ll own critical parts of our real-time detection platform and client-facing risk and fraud management products, setting technical direction and raising the engineering bar while working closely with your manager and cross-functional partners.\n\n - Lead the technical direction of core risk services, including real-time detection, decision engines, and risk tooling, ensuring they’re reliable, scalable, and cost-efficient under high-throughput and low-latency constraints.\n\n - Design and evolve distributed, event-driven risk systems—including microservices, streaming pipelines, feature stores, and model-serving layers—that support global products and regulatory requirements.\n\n - Own complex initiatives end to end, from high-level design and technical specifications through implementation, rollout, and continuous improvement.\n\n - Stay hands-on in code and design, writing high-quality production software primarily in Java and Spring Boot, and leading design reviews, RFCs, and architecture discussions.\n\n - Partner with the Engineering Manager and Product Manager to shape the roadmap, define technical milestones, and translate business and risk objectives into robust engineering solutions.\n\n - Raise the engineering bar across the Risk Platform stack by setting standards for code quality, observability, reliability, security, and performance.\n\n - Improve detection effectiveness by integrating models, rules, and features into production systems, and by designing experimentation and evaluation capabilities with data and ML teams.\n\n - Drive operational excellence through stronger on-call readiness, incident response, postmortems, SLIs/SLOs, capacity planning, and resilience patterns such as graceful degradation, fallbacks, retries, timeouts, and backpressure.\n\n - Mentor and uplevel engineers, including senior individual contributors, through technical coaching, pair programming, design guidance, and feedback.\n\n - Collaborate with platform, data, SRE, security, and product engineering teams to define clear interfaces, SLAs, and ownership boundaries for shared services and infrastructure.\n\n - Identify and pay down technical debt deliberately, balancing short-term impact with long-term platform health.\n\n\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 10+ years of back-end engineering experience, including substantial experience owning and operating complex distributed systems in production.\n\n - Deep experience in risk, fraud, fintech, payments, banking, trading, or another high-stakes domain where correctness and reliability are critical.\n\n - Strong proficiency in Java, including multithreading, high-concurrency patterns, performance tuning, and networked service design across I/O/NIO, HTTP/TCP, and REST.\n\n - Hands-on experience designing distributed systems, including event-driven architectures, partitioning and sharding, consistency models, caching strategies, and resilience patterns.\n\n - Proficiency with Spring or Spring Boot and build tools such as Gradle or Maven.\n\n - Practical production experience with Docker and Kubernetes.\n\n - Solid understanding of observability and operations, including logging, metrics, tracing, dashboards, and incident management for large-scale systems.\n\n - Experience leading complex technical initiatives end to end and influencing engineers and stakeholders without relying on formal management authority.\n\n - Strong communication skills, with the ability to explain complex technical topics clearly to engineers, product managers, and non-technical stakeholders.\n\n - A bachelor’s degree in Computer Science or a related field, or equivalent practical experience.\n\n\nPREFERRED\n\n - Experience with risk-specific components such as rule engines, feature stores, model-serving frameworks, real-time stream processing, and A/B testing or experimentation platforms.\n\n - Working knowledge of machine learning in production, including model lifecycle, feature engineering, evaluation metrics, and online/offline consistency.\n\n - Experience with modern data and storage technologies such as Cassandra, Redis, NoSQL databases, Hadoop, Kafka, Flink, or Spark.\n\n - Polyglot engineering experience with Kotlin, Scala, Python, or Golang.\n\n - Cloud experience with Alibaba Cloud, AWS, or GCP, including cloud networking, security best practices, and cost awareness.\n\n - Familiarity with regulatory and security standards relevant to payments and financial services, such as PCI DSS, SOC 2, and data privacy and protection best practices.\n\n - Demonstrated impact as a Staff or Principal Engineer, or equivalent, in a high-growth, high-scale environment.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0014706e-279e-4a19-8d55-7dd5cdacc51b","title":"GTM Partnerships Manager, B2B, SME & Growth, CN","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}},{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}},{"location":"CN - Hangzhou","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}}}],"publishedAt":"2026-10-30T02:32:48.770+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0014706e-279e-4a19-8d55-7dd5cdacc51b","applyUrl":"https://jobs.ashbyhq.com/airwallex/0014706e-279e-4a19-8d55-7dd5cdacc51b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll help expand Airwallex's cross-border B2B payments business by building and managing effective partnership channels. You'll identify partners with access to B2B customers, create sustainable referral relationships, and help partners understand where Airwallex can deliver the most value.
Build and manage partnership channels for Airwallex's cross-border B2B payments business
Identify and develop partners with access to B2B customers through direct prospecting, referrals, industry events and other relationship-building channels
Negotiate commercial partnerships, align both sides around shared value, and create sustainable referral models that support your business goals
Strengthen partner relationships through regular communication and training, helping partners understand our target customer profile and communicate the value of Airwallex's products more effectively
Identify and manage risks in channel partnerships, anticipate potential issues, and put appropriate safeguards in place
Essentials
Bachelor's degree or above
Two or more years of experience developing B2B business channels or partnerships
Strong communication and presentation skills, with the ability to lead commercial negotiations independently and manage ongoing partner relationships
Strong learning ability, with the ability to quickly understand Airwallex's products and relevant industry knowledge
A results-oriented and self-motivated approach, with resilience in a fast-paced environment
Strong logical thinking and synthesis skills, including experience breaking business goals into channel targets and process-management metrics
A clear understanding of risk awareness and the ability to identify potential issues in cross-border payments and channel partnerships
Preferred
Experience managing channels in cross-border payments, SaaS, ERP, banking, finance or tax services
Experience building long-term partner relationships through partner enablement, training and regular business reviews
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help expand Airwallex's cross-border B2B payments business by building and managing effective partnership channels. You'll identify partners with access to B2B customers, create sustainable referral relationships, and help partners understand where Airwallex can deliver the most value.\n\n - Build and manage partnership channels for Airwallex's cross-border B2B payments business\n\n - Identify and develop partners with access to B2B customers through direct prospecting, referrals, industry events and other relationship-building channels\n\n - Negotiate commercial partnerships, align both sides around shared value, and create sustainable referral models that support your business goals\n\n - Strengthen partner relationships through regular communication and training, helping partners understand our target customer profile and communicate the value of Airwallex's products more effectively\n\n - Identify and manage risks in channel partnerships, anticipate potential issues, and put appropriate safeguards in place\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor's degree or above\n\n - Two or more years of experience developing B2B business channels or partnerships\n\n - Strong communication and presentation skills, with the ability to lead commercial negotiations independently and manage ongoing partner relationships\n\n - Strong learning ability, with the ability to quickly understand Airwallex's products and relevant industry knowledge\n\n - A results-oriented and self-motivated approach, with resilience in a fast-paced environment\n\n - Strong logical thinking and synthesis skills, including experience breaking business goals into channel targets and process-management metrics\n\n - A clear understanding of risk awareness and the ability to identify potential issues in cross-border payments and channel partnerships\n\nPreferred\n\n - Experience managing channels in cross-border payments, SaaS, ERP, banking, finance or tax services\n\n - Experience building long-term partner relationships through partner enablement, training and regular business reviews\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b909c48-b8d2-4ef3-946f-2e8fe0385c3f","title":"Operations Quality Assurance, Associate (Merchant Risk / Underwriting)","department":"Operations","team":"Operations Management","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-05T09:12:38.968+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3b909c48-b8d2-4ef3-946f-2e8fe0385c3f","applyUrl":"https://jobs.ashbyhq.com/airwallex/3b909c48-b8d2-4ef3-946f-2e8fe0385c3f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Operations Quality Assurance Associate, you’ll strengthen the quality, consistency, and efficiency of risk operations across merchant risk and underwriting. You’ll apply your risk domain expertise to assess operational work against internal standards and external regulatory requirements, identify root causes behind quality gaps, and turn findings into practical improvements. Working with global stakeholders, you’ll help improve procedures, systems, and risk operations programmes while supporting a robust risk management framework.
Conduct daily quality assurance checks on risk operations work to assess compliance with internal standards and external regulatory requirements.
Own risk domain QA programmes, ensuring evaluations are completed with high productivity, precision, and consistency.
Deliver monthly QA reports that identify operational errors, procedural gaps, system limitations, and opportunities to improve operational quality.
Analyse the root causes of QA findings, recommend actionable solutions, and closely monitor remediation through to completion.
Apply your understanding of regulatory requirements, brand risk, credit risk, fraud, and dispute management to assess the quality of risk operations work.
Collaborate with global stakeholders across functions to improve operational quality, procedures, and systems.
Lead or support global projects and initiatives that improve quality, process efficiency, and operational standards.
Essentials
At least 4-5 years of risk management experience in payments, financial services, or a related industry, such as underwriting, merchant risk monitoring, or dispute handling.
Deep understanding of regulatory requirements, brand risk, credit risk, fraud, and dispute management.
At least 1–2 years of experience in process optimisation.
Previous Quality Assurance or Quality Control experience.
Strong analytical and problem-solving skills, with the ability to interrogate data and processes, identify root causes, and propose practical solutions.
Excellent verbal and written communication skills in both Mandarin and English.
A quick-learning, self-motivated, results-oriented approach, with the adaptability to manage changing priorities in a fast-paced environment.
You own the outcome and you don't wait for permission to fix what's broken.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You connect dots across functions and hold the big picture without losing grip on the details.
You come to the table with a point of view, not just a problem.
You say what you mean. You're direct, but you lead with respect.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nOPERATIONS QUALITY ASSURANCE, ASSOCIATE (MERCHANT RISK AND UNDERWRITING)\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Operations Quality Assurance Associate, you’ll strengthen the quality, consistency, and efficiency of risk operations across merchant risk and underwriting. You’ll apply your risk domain expertise to assess operational work against internal standards and external regulatory requirements, identify root causes behind quality gaps, and turn findings into practical improvements. Working with global stakeholders, you’ll help improve procedures, systems, and risk operations programmes while supporting a robust risk management framework.\n\n - Conduct daily quality assurance checks on risk operations work to assess compliance with internal standards and external regulatory requirements.\n\n - Own risk domain QA programmes, ensuring evaluations are completed with high productivity, precision, and consistency.\n\n - Deliver monthly QA reports that identify operational errors, procedural gaps, system limitations, and opportunities to improve operational quality.\n\n - Analyse the root causes of QA findings, recommend actionable solutions, and closely monitor remediation through to completion.\n\n - Apply your understanding of regulatory requirements, brand risk, credit risk, fraud, and dispute management to assess the quality of risk operations work.\n\n - Collaborate with global stakeholders across functions to improve operational quality, procedures, and systems.\n\n - Lead or support global projects and initiatives that improve quality, process efficiency, and operational standards.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - At least 4-5 years of risk management experience in payments, financial services, or a related industry, such as underwriting, merchant risk monitoring, or dispute handling.\n\n - Deep understanding of regulatory requirements, brand risk, credit risk, fraud, and dispute management.\n\n - At least 1–2 years of experience in process optimisation.\n\n - Previous Quality Assurance or Quality Control experience.\n\n - Strong analytical and problem-solving skills, with the ability to interrogate data and processes, identify root causes, and propose practical solutions.\n\n - Excellent verbal and written communication skills in both Mandarin and English.\n\n - A quick-learning, self-motivated, results-oriented approach, with the adaptability to manage changing priorities in a fast-paced environment.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You come to the table with a point of view, not just a problem.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0c466f77-19ee-47d5-bc88-7200f27fbe02","title":"Senior Manager, Operations Global Quality Assurance (KYC/TM/ Fraud Risk)","department":"Operations","team":"Quality Assurance","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-01-05T09:14:04.244+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0c466f77-19ee-47d5-bc88-7200f27fbe02","applyUrl":"https://jobs.ashbyhq.com/airwallex/0c466f77-19ee-47d5-bc88-7200f27fbe02/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Opportunity：
This role will work closely with regional and global Compliance, Risk, Product and Operations teams to ensure that Airwallex meets its regulatory obligations and risk management standards through a robust, data‑driven Operations Quality Assurance (QA) framework, in line with our risk appetite and culture of compliance.
As Senior Manager of Global Quality Assurance, you will:
Lead a global team of QA analysts with different domain expertises (e.g., KYC, Transaction Monitoring, Name Screening, Underwriting, Merchant Risk Monitoring, etc.);
Design, implement and continuously enhance QA programs that cover all key operational functions; and
Deliver high‑quality QA reports and track remediation initiatives to effective closure.
You are expected to apply strong attention to detail, sound and objective business judgement, and excellent project management and stakeholder management skills in a fast‑growing business environment.
What you’ll be doing:
Gain an in‑depth understanding of Airwallex’s product offerings and AML / Risk‑related processes and controls across the end‑to‑end customer and transaction lifecycle;
Design and maintain a comprehensive operations QA framework covering compliance, risk controls and key customer-supporting functions to ensure operational standards;
Lead a team of QA analysts and oversee the execution of monthly QA testing, ensuring team productivity and accuracy with high-quality deliverables;
Identify operational risks, process gaps and system limitations, determine root causes and impact, and provide suitable recommendations for remediations and enhancements;
Communicate QA outcomes clearly and concisely with key stakeholders and senior leadership, and track remedial actions and optimisation opportunities to effective closure;
Drive and support global projects and initiatives for operations excellence, providing data‑driven analytics and insights to support informed decision‑making
What you’ll bring:
Bachelor’s degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines;
8+ years of relevant experience in financial services, fintech or consulting, with one of the following profiles: Compliance expertise in AML/compliance review and advisory (preferably with CAMS/AAMLP certification); OR Risk control expertise in credit, fraud, brand and/or consumer risk management; OR QA/Auditing/Consulting backgrounds with strong exposures to compliance testing and risk assessments;
Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech industries;
Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring)
Strong communication and time/project management skills
Strong analytical and problem‑solving skills
Fluency in both English (spoken and written); Mandarin is a plus.
Data and analytics skills (e.g. SQL, Looker) is a plus
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nThe Opportunity：\n\nThis role will work closely with regional and global Compliance, Risk, Product and Operations teams to ensure that Airwallex meets its regulatory obligations and risk management standards through a robust, data‑driven Operations Quality Assurance (QA) framework, in line with our risk appetite and culture of compliance.\n\nAs Senior Manager of Global Quality Assurance, you will:\n\n - Lead a global team of QA analysts with different domain expertises (e.g., KYC, Transaction Monitoring, Name Screening, Underwriting, Merchant Risk Monitoring, etc.);\n\n - Design, implement and continuously enhance QA programs that cover all key operational functions; and\n\n - Deliver high‑quality QA reports and track remediation initiatives to effective closure.\n\nYou are expected to apply strong attention to detail, sound and objective business judgement, and excellent project management and stakeholder management skills in a fast‑growing business environment.\n\nWhat you’ll be doing:\n\n - Gain an in‑depth understanding of Airwallex’s product offerings and AML / Risk‑related processes and controls across the end‑to‑end customer and transaction lifecycle;\n\n - Design and maintain a comprehensive operations QA framework covering compliance, risk controls and key customer-supporting functions to ensure operational standards;\n\n - Lead a team of QA analysts and oversee the execution of monthly QA testing, ensuring team productivity and accuracy with high-quality deliverables;\n\n - Identify operational risks, process gaps and system limitations, determine root causes and impact, and provide suitable recommendations for remediations and enhancements;\n\n - Communicate QA outcomes clearly and concisely with key stakeholders and senior leadership, and track remedial actions and optimisation opportunities to effective closure;\n\n - Drive and support global projects and initiatives for operations excellence, providing data‑driven analytics and insights to support informed decision‑making\n\nWhat you’ll bring:\n\n - Bachelor’s degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines;\n\n - 8+ years of relevant experience in financial services, fintech or consulting, with one of the following profiles: Compliance expertise in AML/compliance review and advisory (preferably with CAMS/AAMLP certification); OR Risk control expertise in credit, fraud, brand and/or consumer risk management; OR QA/Auditing/Consulting backgrounds with strong exposures to compliance testing and risk assessments;\n\n - Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech industries;\n\n - Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring)\n\n - Strong communication and time/project management skills\n\n - Strong analytical and problem‑solving skills\n\n - Fluency in both English (spoken and written); Mandarin is a plus.\n\n - Data and analytics skills (e.g. SQL, Looker) is a plus\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f30c261a-28e3-4d6f-b53d-155be22db05d","title":"Manager, Sales, SME & Growth ","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-04T01:31:05.214+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f30c261a-28e3-4d6f-b53d-155be22db05d","applyUrl":"https://jobs.ashbyhq.com/airwallex/f30c261a-28e3-4d6f-b53d-155be22db05d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
Airwallex aspires to serve the fastest-growing businesses globally. As the Manager, Sales, SME & Growth, you will lead and scale a team of Account Executives responsible for acquiring and closing customers within SMB segments.
You will be accountable for revenue, pipeline health, deal quality, and execution velocity. This role requires a hands-on sales leader who can coach AEs on discovery, deal strategy, and closing, while also building the processes, metrics, and operating cadence needed to scale a high-performing SMB sales motion.
If you are a data-driven leader who thrives on intensity, accountability, and continuous improvement and developing strong closers. This role offers the opportunity to shape one of Airwallex’s most important growth engines.
This role is based in Singapore.
Lead, coach, and develop a team of Account Executives, with a strong focus on closing excellence and consistent revenue delivery
Partner closely with the outbound sales leader and cross-functional team leaders to continuously explore, test, and refine ICPs, evaluate new SMB verticals, and provide structured feedback based on deal quality, win/loss insights, and revenue outcomes
Coach AEs on prioritizing leads and opportunities effectively, ensuring time and effort are focused on the highest-conversion, highest-revenue deals
Drive best-in-class pipeline management practices, including deal qualification, stage progression discipline, pipeline coverage, and forecast accuracy
Develop AEs’ ability to run strong discovery, identify economic buyers, and manage multi-stakeholder deal cycles within SMB organizations
Coach and inspect deals on negotiation strategy, objection handling, pricing conversations, and close planning to improve win rates
Instill structured deal management habits, including clear next steps, mutual action plans, and close plans for every active opportunity
Drive a metrics-led operating cadence focused on deal velocity, stage conversion, win rates, and pipeline quality
Leverage data, AI, and sales tools to improve account research, deal strategy, and pipeline visibility
Maintain high standards of CRM hygiene, deal inspection, and sales process adherence
Minimum of 6 years of experience in B2B sales, with experience managing/coaching Account Executives
Preferred experience selling payments, fintech, or banking/card products to SMB customers
Proven track record closing deals and managing complex SMB pipelines end-to-end
Strong commercial judgment with the ability to prioritize leads, assess deal quality, and forecast accurately
Deep experience coaching AEs on closing, negotiation, objection handling, and pipeline management
Comfortable managing multi-stakeholder deal cycles, including traditional business owners and finance teams
Excellent communication skills - structured, persuasive, and credible in commercial negotiations
Comfortable operating in fast-paced, high-growth environments with high accountability
Experience leading SMB sales teams in fintech, payments, or trade-related platforms
Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities
Demonstrated ability to improve close rates, deal velocity, and win consistency
Experience leveraging AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy
Relationship-first leadership style with a strong coaching and talent-development mindset
Experience in high-growth startups or scale-ups
Fluency in Mandarin
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\nWHAT YOU’LL DO\n\nAirwallex aspires to serve the fastest-growing businesses globally. As the Manager, Sales, SME & Growth, you will lead and scale a team of Account Executives responsible for acquiring and closing customers within SMB segments.\n\nYou will be accountable for revenue, pipeline health, deal quality, and execution velocity. This role requires a hands-on sales leader who can coach AEs on discovery, deal strategy, and closing, while also building the processes, metrics, and operating cadence needed to scale a high-performing SMB sales motion.\n\nIf you are a data-driven leader who thrives on intensity, accountability, and continuous improvement and developing strong closers. This role offers the opportunity to shape one of Airwallex’s most important growth engines.\n\nThis role is based in Singapore.\n\n\n\nRESPONSIBILITIES:\n\n - Lead, coach, and develop a team of Account Executives, with a strong focus on closing excellence and consistent revenue delivery\n\n - Partner closely with the outbound sales leader and cross-functional team leaders to continuously explore, test, and refine ICPs, evaluate new SMB verticals, and provide structured feedback based on deal quality, win/loss insights, and revenue outcomes\n\n - Coach AEs on prioritizing leads and opportunities effectively, ensuring time and effort are focused on the highest-conversion, highest-revenue deals\n\n - Drive best-in-class pipeline management practices, including deal qualification, stage progression discipline, pipeline coverage, and forecast accuracy\n\n - Develop AEs’ ability to run strong discovery, identify economic buyers, and manage multi-stakeholder deal cycles within SMB organizations\n\n - Coach and inspect deals on negotiation strategy, objection handling, pricing conversations, and close planning to improve win rates\n\n - Instill structured deal management habits, including clear next steps, mutual action plans, and close plans for every active opportunity\n\n - Drive a metrics-led operating cadence focused on deal velocity, stage conversion, win rates, and pipeline quality\n\n - Leverage data, AI, and sales tools to improve account research, deal strategy, and pipeline visibility\n\n - Maintain high standards of CRM hygiene, deal inspection, and sales process adherence\n\n\nMINIMUM QUALIFICATIONS\n\n - Minimum of 6 years of experience in B2B sales, with experience managing/coaching Account Executives\n\n - Preferred experience selling payments, fintech, or banking/card products to SMB customers\n\n - Proven track record closing deals and managing complex SMB pipelines end-to-end\n\n - Strong commercial judgment with the ability to prioritize leads, assess deal quality, and forecast accurately\n\n - Deep experience coaching AEs on closing, negotiation, objection handling, and pipeline management\n\n - Comfortable managing multi-stakeholder deal cycles, including traditional business owners and finance teams\n\n - Excellent communication skills - structured, persuasive, and credible in commercial negotiations\n\n - Comfortable operating in fast-paced, high-growth environments with high accountability\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading SMB sales teams in fintech, payments, or trade-related platforms\n\n - Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities\n\n - Demonstrated ability to improve close rates, deal velocity, and win consistency\n\n - Experience leveraging AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy\n\n - Relationship-first leadership style with a strong coaching and talent-development mindset\n\n - Experience in high-growth startups or scale-ups\n\n - Fluency in Mandarin\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d0969475-3db8-4a39-a221-e587385dc484","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CA - Toronto","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T14:24:01.700+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d0969475-3db8-4a39-a221-e587385dc484","applyUrl":"https://jobs.ashbyhq.com/airwallex/d0969475-3db8-4a39-a221-e587385dc484/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You'll own a greenfield territory across multiple verticals, building pipeline and driving new business through a strong outbound sales motion. You'll help Canadian businesses solve financial challenges as they grow across borders.
Own the full sales cycle, from prospecting through close, while building trusted customer relationships.
Partner with Canadian businesses to understand their challenges and deliver solutions that create real, measurable impact.
Explain the challenges in cross-border payments and the value of Airwallex's solutions to companies expanding globally.
Partner with Legal, Finance and Strategy to negotiate partnership agreements and commercial contracts through to execution.
Help craft and redesign processes so Airwallex can move quickly and succeed at scale.
Set the standard for the SME sales function through strong collaboration, judgment and execution.
This role is based in Toronto, Canada, with 3 days a week in our downtown office.
What we're looking for
Essentials
Three years of outbound sales experience in SaaS or high-tech growth companies.
A proven record of exceeding targets in outbound B2B sales, ideally selling solutions to e-commerce, marketplace or SaaS/technology businesses.
The ability to lead strategic partnership conversations rather than transactional sales conversations, with a solution-oriented approach.
A figure-it-out attitude and willingness to do what's necessary to achieve results.
Excellent written and verbal communication skills.
Proficiency with Google Workspace and sales technology such as Salesforce, Outreach, ZoomInfo and LinkedIn Sales Navigator.
Preferred
B2B payments API experience.
Fintech experience.
Experience working in a fast-paced environment, particularly in a 0-to-1 setting, such as launching and growing a new product or region.
You'll thrive here if
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You value in-person collaboration and are happy being in the office three days a week.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou'll own a greenfield territory across multiple verticals, building pipeline and driving new business through a strong outbound sales motion. You'll help Canadian businesses solve financial challenges as they grow across borders.\n\n - Own the full sales cycle, from prospecting through close, while building trusted customer relationships.\n\n - Partner with Canadian businesses to understand their challenges and deliver solutions that create real, measurable impact.\n\n - Explain the challenges in cross-border payments and the value of Airwallex's solutions to companies expanding globally.\n\n - Partner with Legal, Finance and Strategy to negotiate partnership agreements and commercial contracts through to execution.\n\n - Help craft and redesign processes so Airwallex can move quickly and succeed at scale.\n\n - Set the standard for the SME sales function through strong collaboration, judgment and execution.\n\nThis role is based in Toronto, Canada, with 3 days a week in our downtown office.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - Three years of outbound sales experience in SaaS or high-tech growth companies.\n\n - A proven record of exceeding targets in outbound B2B sales, ideally selling solutions to e-commerce, marketplace or SaaS/technology businesses.\n\n - The ability to lead strategic partnership conversations rather than transactional sales conversations, with a solution-oriented approach.\n\n - A figure-it-out attitude and willingness to do what's necessary to achieve results.\n\n - Excellent written and verbal communication skills.\n\n - Proficiency with Google Workspace and sales technology such as Salesforce, Outreach, ZoomInfo and LinkedIn Sales Navigator.\n \n \n\nPreferred\n\n - B2B payments API experience.\n\n - Fintech experience.\n\n - Experience working in a fast-paced environment, particularly in a 0-to-1 setting, such as launching and growing a new product or region.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$200K – CA$300K • Offers Equity • Offers Commission • 50/50 Split - Base & Variable","scrapeableCompensationSalarySummary":"CA$200K - CA$300K","compensationTiers":[{"id":"fba13d80-b794-4743-9b3e-4611cfbf3b30","tierSummary":"OTE CA$200K – CA$300K • Offers Equity • Offers Commission • 50/50 Split - Base & Variable","title":null,"additionalInformation":"50/50 Split - Base & Variable","components":[{"id":"74d2dceb-e26e-4920-b922-4fd0d85464b5","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"b30f79e8-c99f-42a6-a651-a29a81ad2607","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"94bc7f87-3b81-4e1d-81ec-31e28a9920e6","summary":"OTE CA$200K – CA$300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":300000}]}},{"id":"52f9e4a0-021c-4118-845f-4b8e58c5dfa7","title":"Account Executive, Mid-Market (Billing)","department":"SME & Growth Business","team":"Sales, Mid Market","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T14:14:29.972+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/52f9e4a0-021c-4118-845f-4b8e58c5dfa7","applyUrl":"https://jobs.ashbyhq.com/airwallex/52f9e4a0-021c-4118-845f-4b8e58c5dfa7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We’re looking for an Account Executive to help ambitious mid-market businesses solve complex financial and billing challenges. You’ll own the customer relationship from first conversation through close, partnering with internal teams to set each opportunity up for success.
Own the full sales cycle for mid-market customers, from prospecting and territory planning through negotiation and close.
Drive new customer acquisition and revenue growth by helping businesses solve complex financial and billing challenges.
Build trusted relationships with senior stakeholders, including CXOs, and represent Airwallex in customer meetings and events.
Translate complex customer requirements into solutions across Airwallex’s products.
Maintain accurate CRM activity and forecasting so the team has a clear view of pipeline, priorities and performance.
You’ll work from our London office three days a week.
Essentials
2+ years of experience in outbound business development.
1+ years of experience in a closing capacity.
Experience selling a billing tool or similar product.
A track record of strong sales performance and hitting targets.
Experience owning a full sales cycle, from prospecting through close.
The ability to understand complex technical requirements and craft solutions across multiple products.
Strong presentation and communication skills, particularly in person with multiple senior stakeholders.
Superior verbal and written communication skills in English.
Preferred
Experience working with mid-market customers.
Experience in fintech, payments, SaaS or another highly regulated or technically complex environment.
Experience creating and executing territory plans.
Experience representing a company at customer events, with some travel required.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nWe’re looking for an Account Executive to help ambitious mid-market businesses solve complex financial and billing challenges. You’ll own the customer relationship from first conversation through close, partnering with internal teams to set each opportunity up for success.\n\n - Own the full sales cycle for mid-market customers, from prospecting and territory planning through negotiation and close.\n\n - Drive new customer acquisition and revenue growth by helping businesses solve complex financial and billing challenges.\n\n - Build trusted relationships with senior stakeholders, including CXOs, and represent Airwallex in customer meetings and events.\n\n - Translate complex customer requirements into solutions across Airwallex’s products.\n\n - Maintain accurate CRM activity and forecasting so the team has a clear view of pipeline, priorities and performance.\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 2+ years of experience in outbound business development.\n\n - 1+ years of experience in a closing capacity.\n\n - Experience selling a billing tool or similar product.\n\n - A track record of strong sales performance and hitting targets.\n\n - Experience owning a full sales cycle, from prospecting through close.\n\n - The ability to understand complex technical requirements and craft solutions across multiple products.\n\n - Strong presentation and communication skills, particularly in person with multiple senior stakeholders.\n\n - Superior verbal and written communication skills in English.\n\nPreferred\n\n - Experience working with mid-market customers.\n\n - Experience in fintech, payments, SaaS or another highly regulated or technically complex environment.\n\n - Experience creating and executing territory plans.\n\n - Experience representing a company at customer events, with some travel required.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8e780725-465a-4105-88bd-bae0be2297be","title":"GTM Partnerships Manager, SME & Growth, KR","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T03:45:38.308+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8e780725-465a-4105-88bd-bae0be2297be","applyUrl":"https://jobs.ashbyhq.com/airwallex/8e780725-465a-4105-88bd-bae0be2297be/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What you'll do
The GTM Partnerships team at Airwallex drives new customer acquisition through strategic partners and builds scalable partnership models that convert ecosystem relationships into meaningful business outcomes.
This role focuses on cross-border e-commerce ecosystem, corporate secretarial firms etc. This role is expected to generate qualified leads and turn institutional relationships into customer onboarding opportunities and create repeatable collaboration models that help Korean businesses grow globally with Airwallex.
Responsibilities:
Build and deepen partnerships with partners to drive lead generation for Airwallex.
Develop structured collaboration plans that translate institutional partnerships into customer onboarding opportunities.
Lead joint initiatives such as seminars, workshops, webinars, campaigns, referral programs, and member education sessions with partner organizations.
Work closely with external institutions to identify member needs and position Airwallex as a practical solution for cross-border growth.
Drive partnership discussions from relationship building to execution, including collaboration frameworks and formal partnership agreements where relevant.
Build repeatable partner motions that help institutional partners consistently introduce and onboard qualified businesses to Airwallex.
Collaborate internally with sales, marketing, product, and operations teams to ensure partnership programs convert into measurable outcomes.
Who you are
Requirements:
Someone with experience generating leads through partnerships in the cross-border e-commerce space.
Someone who has worked closely with marketplaces, e-commerce enablers, agencies, logistics providers, tax advisors, settlement partners, or similar ecosystem players.
Someone who understands the merchant journey and can identify where partnership collaboration can create commercial value.
Someone who may not have direct lead generation ownership, but has worked in a partnership-led sales environment and driven meaningful commercial outcomes.
Someone who can work across multiple stakeholders and convert ecosystem collaboration into tangible pipeline.
Preferred qualifications:
Experience with partner-led lead generation or co-selling in cross-border e-commerce.
Strong understanding of merchant pain points across payments, FX, operations, logistics, tax, and reconciliation.
Experience selling to or supporting Korean merchants expanding internationally.
Knowledge of competitive solutions and ecosystem dynamics in global commerce.
What success looks like:
Build a strong network of ecosystem partners that already serve cross-border merchants.
Launch repeatable campaigns and co-selling motions that generate measurable pipeline.
Improve lead quality and conversion by refining partner targeting, messaging, and execution.
Position Airwallex as a relevant operating partner for merchants scaling internationally.
Airwallex의 GTM Partnerships 팀은 전략적 파트너와의 협업을 통해 신규 고객 유입을 만들고, 파트너십을 실제 사업 성과로 연결하는 구조를 설계하고 운영합니다.
이 역할은 정부기관, 산업 협회, 상공회의소, 유관 단체 등 한국 기업의 커머스, 수출, 핀테크 도입, 해외 진출을 지원하는 기관들과의 협업에 초점을 둡니다. 단순한 관계 구축을 넘어, 기관 협력을 실제 고객사 온보딩과 반복 가능한 리드 소스로 연결하는 역할이 중요합니다.
크로스보더 비즈니스와 관련된 조직 (예: 크로스보더이커머스, 해외 현지 법인 설립 등)과의 파트너십을 발굴하고 강화합니다.
파트너십을 통해 고객사 온보딩으로 연결할 수 있는 구조화된 협업 모델을 설계합니다.
세미나, 웨비나, 교육 세션, 공동 캠페인, 추천 프로그램 등 기관과의 공동 프로그램을 기획하고 실행합니다.
기관/조직이 보유한 회원사 또는 지원 대상 기업의 니즈를 파악하고, Airwallex를 해외 확장을 위한 실질적 솔루션으로 포지셔닝합니다.
관계 형성부터 실행까지 주도하며, 필요 시 협업 프레임워크나 MOU 체결 논의도 리드합니다.
기관 파트너가 지속적으로 적합한 고객사를 소개하고 온보딩할 수 있도록 반복 가능한 운영 방식을 만듭니다.
내부 영업, 마케팅, 제품, 운영 팀과 협업해 파트너십 프로그램이 실제 성과로 이어지도록 관리합니다.
정부기관, 협회, 유관 단체와의 파트너십 운영 경험이 있는 분
한국 기업의 수출, 커머스, 핀테크, 해외 진출 지원 구조에 대한 이해가 있는 분
신뢰 기반의 외부 관계를 실제 사업 성과와 고객 온보딩으로 연결해본 경험이 있는 분
다양한 이해관계자를 조율하고, 프로그램성 협업을 꾸준히 실행할 수 있는 분
관계 중심 환경에서도 사업 감각을 갖고 실행할 수 있는 분
KITA, KOTRA, 핀테크 협회, 뷰티 협회, 상공회의소, 현지법인설립사 등과 긴밀히 협업한 경험
MOU 체결 논의 또는 공식 파트너십 프레임워크 수립 경험
한국 기업의 해외 진출 지원 프로그램 관련 경험
외환, 크로스보더 비즈니스, 해외 법인 설립 관련 이해 또는 경험
What success looks like
이 역할의 성공은 신뢰도 높은 기관 파트너십을 구축하고, 이를 통해 Airwallex에 적합한 고객사의 온보딩 기회를 꾸준히 만드는 것입니다.
우선순위가 높은 기관 파트너 포트폴리오를 구축하고 긴밀한 협업 관계를 만듭니다.
반복 가능한 공동 프로그램을 통해 인지도, 리드, 온보딩을 지속적으로 창출합니다.
한국 기업의 해외 확장을 지원하는 신뢰도 높은 파트너로 Airwallex를 포지셔닝합니다.
관계 중심의 협업을 실제 파이프라인과 온보딩 성과로 연결합니다.
Application tips
지원서에는 아래 내용이 잘 드러나면 좋습니다.
어떤 기관, 협회, 공공 생태계 파트너를 담당했는지
어떤 공동 프로그램을 운영했고, 어떤 사업 성과를 만들었는지
MOU, 공식 파트너십 구조, 회원사 프로그램 운영 경험이 있는지
생태계 관계를 어떻게 온보딩, 파이프라인, 매출 기회로 연결했는지
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\nWhat you'll do\n\nThe GTM Partnerships team at Airwallex drives new customer acquisition through strategic partners and builds scalable partnership models that convert ecosystem relationships into meaningful business outcomes.\n\nThis role focuses on cross-border e-commerce ecosystem, corporate secretarial firms etc. This role is expected to generate qualified leads and turn institutional relationships into customer onboarding opportunities and create repeatable collaboration models that help Korean businesses grow globally with Airwallex.\n\n\nResponsibilities:\n\n - Build and deepen partnerships with partners to drive lead generation for Airwallex.\n\n - Develop structured collaboration plans that translate institutional partnerships into customer onboarding opportunities.\n\n - Lead joint initiatives such as seminars, workshops, webinars, campaigns, referral programs, and member education sessions with partner organizations.\n\n - Work closely with external institutions to identify member needs and position Airwallex as a practical solution for cross-border growth.\n\n - Drive partnership discussions from relationship building to execution, including collaboration frameworks and formal partnership agreements where relevant.\n\n - Build repeatable partner motions that help institutional partners consistently introduce and onboard qualified businesses to Airwallex.\n\n - Collaborate internally with sales, marketing, product, and operations teams to ensure partnership programs convert into measurable outcomes.\n\n\nWho you are\nRequirements:\n\n - Someone with experience generating leads through partnerships in the cross-border e-commerce space.\n\n - Someone who has worked closely with marketplaces, e-commerce enablers, agencies, logistics providers, tax advisors, settlement partners, or similar ecosystem players.\n\n - Someone who understands the merchant journey and can identify where partnership collaboration can create commercial value.\n\n - Someone who may not have direct lead generation ownership, but has worked in a partnership-led sales environment and driven meaningful commercial outcomes.\n\n - Someone who can work across multiple stakeholders and convert ecosystem collaboration into tangible pipeline.\n\nPreferred qualifications:\n\n - Experience with partner-led lead generation or co-selling in cross-border e-commerce.\n\n - Strong understanding of merchant pain points across payments, FX, operations, logistics, tax, and reconciliation.\n\n - Experience selling to or supporting Korean merchants expanding internationally.\n\n - Knowledge of competitive solutions and ecosystem dynamics in global commerce.\n\nWhat success looks like:\n\n - Build a strong network of ecosystem partners that already serve cross-border merchants.\n\n - Launch repeatable campaigns and co-selling motions that generate measurable pipeline.\n\n - Improve lead quality and conversion by refining partner targeting, messaging, and execution.\n\n - Position Airwallex as a relevant operating partner for merchants scaling internationally.\n\n\n\n\n\n\n국문 버전\nABOUT THE TEAM\n\nAirwallex의 GTM Partnerships 팀은 전략적 파트너와의 협업을 통해 신규 고객 유입을 만들고, 파트너십을 실제 사업 성과로 연결하는 구조를 설계하고 운영합니다.\n이 역할은 정부기관, 산업 협회, 상공회의소, 유관 단체 등 한국 기업의 커머스, 수출, 핀테크 도입, 해외 진출을 지원하는 기관들과의 협업에 초점을 둡니다. 단순한 관계 구축을 넘어, 기관 협력을 실제 고객사 온보딩과 반복 가능한 리드 소스로 연결하는 역할이 중요합니다.\n\n\n\nWHAT YOU’LL DO\n\n - 크로스보더 비즈니스와 관련된 조직 (예: 크로스보더이커머스, 해외 현지 법인 설립 등)과의 파트너십을 발굴하고 강화합니다.\n\n - 파트너십을 통해 고객사 온보딩으로 연결할 수 있는 구조화된 협업 모델을 설계합니다.\n\n - 세미나, 웨비나, 교육 세션, 공동 캠페인, 추천 프로그램 등 기관과의 공동 프로그램을 기획하고 실행합니다.\n\n - 기관/조직이 보유한 회원사 또는 지원 대상 기업의 니즈를 파악하고, Airwallex를 해외 확장을 위한 실질적 솔루션으로 포지셔닝합니다.\n\n - 관계 형성부터 실행까지 주도하며, 필요 시 협업 프레임워크나 MOU 체결 논의도 리드합니다.\n\n - 기관 파트너가 지속적으로 적합한 고객사를 소개하고 온보딩할 수 있도록 반복 가능한 운영 방식을 만듭니다.\n\n - 내부 영업, 마케팅, 제품, 운영 팀과 협업해 파트너십 프로그램이 실제 성과로 이어지도록 관리합니다.\n\n\nWHO WE’RE LOOKING FOR\n\n - 정부기관, 협회, 유관 단체와의 파트너십 운영 경험이 있는 분\n\n - 한국 기업의 수출, 커머스, 핀테크, 해외 진출 지원 구조에 대한 이해가 있는 분\n\n - 신뢰 기반의 외부 관계를 실제 사업 성과와 고객 온보딩으로 연결해본 경험이 있는 분\n\n - 다양한 이해관계자를 조율하고, 프로그램성 협업을 꾸준히 실행할 수 있는 분\n\n - 관계 중심 환경에서도 사업 감각을 갖고 실행할 수 있는 분\n\n\nPREFERRED QUALIFICATIONS\n\n - KITA, KOTRA, 핀테크 협회, 뷰티 협회, 상공회의소, 현지법인설립사 등과 긴밀히 협업한 경험\n\n - MOU 체결 논의 또는 공식 파트너십 프레임워크 수립 경험\n\n - 한국 기업의 해외 진출 지원 프로그램 관련 경험\n\n - 외환, 크로스보더 비즈니스, 해외 법인 설립 관련 이해 또는 경험\n\nWhat success looks like\n이 역할의 성공은 신뢰도 높은 기관 파트너십을 구축하고, 이를 통해 Airwallex에 적합한 고객사의 온보딩 기회를 꾸준히 만드는 것입니다.\n\n - 우선순위가 높은 기관 파트너 포트폴리오를 구축하고 긴밀한 협업 관계를 만듭니다.\n\n - 반복 가능한 공동 프로그램을 통해 인지도, 리드, 온보딩을 지속적으로 창출합니다.\n\n - 한국 기업의 해외 확장을 지원하는 신뢰도 높은 파트너로 Airwallex를 포지셔닝합니다.\n\n - 관계 중심의 협업을 실제 파이프라인과 온보딩 성과로 연결합니다.\n\nApplication tips\n지원서에는 아래 내용이 잘 드러나면 좋습니다.\n\n - 어떤 기관, 협회, 공공 생태계 파트너를 담당했는지\n\n - 어떤 공동 프로그램을 운영했고, 어떤 사업 성과를 만들었는지\n\n - MOU, 공식 파트너십 구조, 회원사 프로그램 운영 경험이 있는지\n\n - 생태계 관계를 어떻게 온보딩, 파이프라인, 매출 기회로 연결했는지\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b0269bf6-01b3-4793-bd3a-3565d60ed2cc","title":"Staff Data Scientist, Algorithm, Financial Markets","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T08:48:00.283+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b0269bf6-01b3-4793-bd3a-3565d60ed2cc","applyUrl":"https://jobs.ashbyhq.com/airwallex/b0269bf6-01b3-4793-bd3a-3565d60ed2cc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Financial Markets team is building the data science capabilities that support FX pricing, execution and risk decisions. You'll own the modelling and analysis roadmap for the FX product and turn rigorous statistical and machine learning work into better trading, product and commercial decisions.
Own and drive the technical direction and modelling roadmap for the FX product, identifying high-impact opportunities and prioritising work in collaboration with Product Managers.
Develop and productionise models to forecast and monitor FX rate volatility, providing actionable insights to support trading and execution strategy.
Apply statistical and machine learning models to optimise FX trade execution, focusing on minimising cost, improving routing efficiency and managing market risk exposure.
Establish robust backtesting, validation, monitoring and governance practices for financial-market models.
Partner with Product Managers, Traders, Risk, Engineering and other stakeholders to translate analytical findings into trading and product decisions.
Define success metrics and evaluate the incremental impact of models and strategies in production.
Move quickly from analysis to decision-ready recommendations, communicating clearly with executives and cross-functional partners—even when the data or problem is ambiguous.
Conduct customer and commercial analysis where it directly informs FX strategy, pricing or product priorities.
You'll work from our Singapore office five days a week.
7+ years of industry experience and an advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, Sciences, Computer Science or Economics.
Significant experience applying statistics, machine learning or optimisation to financial markets, trading, fintech or other dynamic decision systems.
Strong understanding of FX, execution, pricing, liquidity, market risk or related quantitative domains.
Expert Python skills and strong SQL skills; experience with R or other quantitative tools is a plus.
Strong foundations in time-series modelling, statistical inference, optimisation and experimental design.
Ability to do schema design and dimensional data modelling, taking models from research/prototyping into reliable production systems.
Proven ability to set direction, influence and communicate with senior stakeholders and deliver through cross-functional teams.
Experience in technology, financial services, a trading environment and/or a high-growth environment.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Data Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.
You’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.
You’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.
As AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.
The work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Financial Markets team is building the data science capabilities that support FX pricing, execution and risk decisions. You'll own the modelling and analysis roadmap for the FX product and turn rigorous statistical and machine learning work into better trading, product and commercial decisions.\n\n - Own and drive the technical direction and modelling roadmap for the FX product, identifying high-impact opportunities and prioritising work in collaboration with Product Managers.\n\n - Develop and productionise models to forecast and monitor FX rate volatility, providing actionable insights to support trading and execution strategy.\n\n - Apply statistical and machine learning models to optimise FX trade execution, focusing on minimising cost, improving routing efficiency and managing market risk exposure.\n\n - Establish robust backtesting, validation, monitoring and governance practices for financial-market models.\n\n - Partner with Product Managers, Traders, Risk, Engineering and other stakeholders to translate analytical findings into trading and product decisions.\n\n - Define success metrics and evaluate the incremental impact of models and strategies in production.\n\n - Move quickly from analysis to decision-ready recommendations, communicating clearly with executives and cross-functional partners—even when the data or problem is ambiguous.\n\n - Conduct customer and commercial analysis where it directly informs FX strategy, pricing or product priorities.\n \n \n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 7+ years of industry experience and an advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, Sciences, Computer Science or Economics.\n\n - Significant experience applying statistics, machine learning or optimisation to financial markets, trading, fintech or other dynamic decision systems.\n\n - Strong understanding of FX, execution, pricing, liquidity, market risk or related quantitative domains.\n\n - Expert Python skills and strong SQL skills; experience with R or other quantitative tools is a plus.\n\n - Strong foundations in time-series modelling, statistical inference, optimisation and experimental design.\n\n - Ability to do schema design and dimensional data modelling, taking models from research/prototyping into reliable production systems.\n\n - Proven ability to set direction, influence and communicate with senior stakeholders and deliver through cross-functional teams.\n\n\nPREFERRED\n\n - Experience in technology, financial services, a trading environment and/or a high-growth environment.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nData Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.\n\nYou’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.\n\nYou’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.\n\nAs AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.\n\nThe work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"edf012e3-aeb6-4c6f-a002-416df8c4dc91","title":"Senior Frontend Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-19T20:48:26.595+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/edf012e3-aeb6-4c6f-a002-416df8c4dc91","applyUrl":"https://jobs.ashbyhq.com/airwallex/edf012e3-aeb6-4c6f-a002-416df8c4dc91/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As a Senior Frontend Engineer, you'll design, build, and own high-performance web experiences and frontend platforms that power Growth at scale. You'll work on everything from customer-facing acquisition and conversion journeys to AI-powered internal tools, combining frontend engineering excellence with rapid experimentation and measurable business impact.
Build scalable frontend experiences, including high-performance websites, landing pages, growth funnels, campaign management platforms, and personalized customer journeys using React and TypeScript.
Develop AI-native user experiences, building intuitive interfaces and workflows that help teams leverage AI-powered insights, automation, and intelligent decision-making.
Own end-to-end technical delivery, independently designing, implementing, testing, deploying, and optimizing complex frontend applications and components.
Drive performance and experimentation, improving web performance, SEO, accessibility, and conversion through experimentation, feature flagging, and data-driven iteration.
Solve ambiguous business problems, partnering with Product, Design, Marketing, Data Science, and Backend Engineering to translate requirements into intuitive, scalable solutions.
Elevate frontend engineering quality through thoughtful architecture, reusable component systems, code reviews, knowledge sharing, and mentoring other engineers.
US: You'll work from our San Francisco office three days a week.
5+ years of professional frontend engineering experience, including building and operating production web applications, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong proficiency in JavaScript, TypeScript, React, and modern frontend development practices, with solid computer science fundamentals and experience building clean, modular, maintainable applications.
Strong understanding of frontend architecture and web performance, including component design, state management, API integration, responsive design, accessibility, and performance optimization.
Proven ability to independently design and deliver complex frontend solutions, making sound technical tradeoffs and owning features from implementation through production.
Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively with cross-functional teams, and deliver high-quality solutions with minimal oversight.
Experience building growth platforms, campaign management systems, content management systems, experimentation frameworks, or customer-facing conversion funnels.
Experience developing AI-powered applications or agentic user experiences, including interactive AI workflows, streaming responses, and human-in-the-loop interfaces.
Experience with web performance optimization, A/B testing, feature flagging, analytics instrumentation, and conversion optimization.
Experience with modern frontend ecosystems, including Next.js, server-side rendering, static generation, design systems, and frontend build tooling.
Experience with rapid prototyping and using data to validate product hypotheses and guide iteration.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
Experience mentoring engineers and improving frontend engineering practices.
You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.
You're a strong builder. You enjoy turning ideas into polished, production-ready experiences and take pride in usability, performance, and code quality.
You're pragmatic and outcome-oriented. You balance engineering excellence with speed of execution and focus on measurable customer and business impact.
You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.
You have strong product intuition. You care about the customer experience, challenge assumptions, and use data and experimentation to guide decisions.
You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.
You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build agentic AI platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs a Senior Frontend Engineer, you'll design, build, and own high-performance web experiences and frontend platforms that power Growth at scale. You'll work on everything from customer-facing acquisition and conversion journeys to AI-powered internal tools, combining frontend engineering excellence with rapid experimentation and measurable business impact.\n\n - Build scalable frontend experiences, including high-performance websites, landing pages, growth funnels, campaign management platforms, and personalized customer journeys using React and TypeScript.\n\n - Develop AI-native user experiences, building intuitive interfaces and workflows that help teams leverage AI-powered insights, automation, and intelligent decision-making.\n\n - Own end-to-end technical delivery, independently designing, implementing, testing, deploying, and optimizing complex frontend applications and components.\n\n - Drive performance and experimentation, improving web performance, SEO, accessibility, and conversion through experimentation, feature flagging, and data-driven iteration.\n\n - Solve ambiguous business problems, partnering with Product, Design, Marketing, Data Science, and Backend Engineering to translate requirements into intuitive, scalable solutions.\n\n - Elevate frontend engineering quality through thoughtful architecture, reusable component systems, code reviews, knowledge sharing, and mentoring other engineers.\n\n\n\nUS: You'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional frontend engineering experience, including building and operating production web applications, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong proficiency in JavaScript, TypeScript, React, and modern frontend development practices, with solid computer science fundamentals and experience building clean, modular, maintainable applications.\n\n - Strong understanding of frontend architecture and web performance, including component design, state management, API integration, responsive design, accessibility, and performance optimization.\n\n - Proven ability to independently design and deliver complex frontend solutions, making sound technical tradeoffs and owning features from implementation through production.\n\n - Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively with cross-functional teams, and deliver high-quality solutions with minimal oversight.\n\n\nPREFERRED\n\n - Experience building growth platforms, campaign management systems, content management systems, experimentation frameworks, or customer-facing conversion funnels.\n\n - Experience developing AI-powered applications or agentic user experiences, including interactive AI workflows, streaming responses, and human-in-the-loop interfaces.\n\n - Experience with web performance optimization, A/B testing, feature flagging, analytics instrumentation, and conversion optimization.\n\n - Experience with modern frontend ecosystems, including Next.js, server-side rendering, static generation, design systems, and frontend build tooling.\n\n - Experience with rapid prototyping and using data to validate product hypotheses and guide iteration.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n\n - Experience mentoring engineers and improving frontend engineering practices.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.\n\n - You're a strong builder. You enjoy turning ideas into polished, production-ready experiences and take pride in usability, performance, and code quality.\n\n - You're pragmatic and outcome-oriented. You balance engineering excellence with speed of execution and focus on measurable customer and business impact.\n\n - You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.\n\n - You have strong product intuition. You care about the customer experience, challenge assumptions, and use data and experimentation to guide decisions.\n\n - You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.\n\n - You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build agentic AI platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$158K – $225K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$158K - $225K","compensationTiers":[{"id":"31dcbc91-bdcb-4967-b3e5-5c4ad642a1b9","tierSummary":"$158K – $225K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"a677652f-e145-46e4-9d75-957db879703c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"be069731-a947-4cf5-a8b6-180b81051825","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4270aed6-615d-4ad0-9861-fc3473b14d76","summary":"$158K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}},{"id":"c8a7f1a8-88da-4108-9f22-14354e38faec","title":"Startups Sales, Enterprise","department":"Startups","team":"Sales, Startups","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T06:07:27.748+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c8a7f1a8-88da-4108-9f22-14354e38faec","applyUrl":"https://jobs.ashbyhq.com/airwallex/c8a7f1a8-88da-4108-9f22-14354e38faec/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This is a sales role focused on early-stage, high-potential startups. You’ll build Airwallex’s presence among Chinese technology startups, particularly in AI, SaaS and other emerging sectors, and identify teams with the potential to expand globally. Through professional service and a deep understanding of cross-border business, you’ll help founders solve pain points related to global treasury management and compliance, becoming a trusted partner as their businesses grow.
Build Airwallex’s presence among high-potential Chinese technology startups, particularly in AI, SaaS and other emerging sectors.
Identify and engage early-stage teams with global potential through independent research, market insight and networking.
Drive the full sales cycle from discovery through signing, addressing founders’ specific needs across global treasury management and compliance.
Build and maintain trusted, long-term relationships with early-stage clients so Airwallex remains their partner of choice as they scale.
Bring market insights and client feedback to internal teams to help improve solutions for the startup segment.
This role is based in Shanghai, and you’ll work from the office five days a week.
Essentials
3–5 years of experience in B2B sales or account management.
Strong execution and self-drive, with the ability to work independently and navigate a fast-paced environment.
Genuine interest in technology, especially AI, with the commercial acumen to understand startup business models.
Native-level Mandarin and professional proficiency in English for effective internal and external communication.
A customer-centric mindset, with the patience to build trust and invest in clients’ long-term growth.
Preferred
Experience in FinTech, SaaS or the startup ecosystem.
Experience selling to early-stage technology companies or working with founders.
Experience supporting businesses with cross-border operations, global treasury management or compliance needs.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re excited by a category that hasn’t been won yet, and want to be early enough to shape it.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
The Startups team at Airwallex partners with the most promising venture-backed companies in Asia as they build across borders from day one. Sitting at the intersection of fintech, venture networks, and founder communities, we help startups put the right financial infrastructure in place early, so they can scale with more clarity, control, and momentum.
The work is equal parts commercial and ecosystem. You’ll build deep relationships with founders, investors, accelerators, and partners across the region, while helping high-growth companies navigate the operational complexity that comes with scaling across markets. It is a team for people who think like builders: commercially sharp, deeply curious, and energised by the chance to back the next generation of companies early. If you want to work close to founders, build trust in the ecosystems that matter, and help ambitious companies grow with conviction, this is where you can make a mark.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU’LL MAKE IMPACT\n\nThis is a sales role focused on early-stage, high-potential startups. You’ll build Airwallex’s presence among Chinese technology startups, particularly in AI, SaaS and other emerging sectors, and identify teams with the potential to expand globally. Through professional service and a deep understanding of cross-border business, you’ll help founders solve pain points related to global treasury management and compliance, becoming a trusted partner as their businesses grow.\n\n - Build Airwallex’s presence among high-potential Chinese technology startups, particularly in AI, SaaS and other emerging sectors.\n\n - Identify and engage early-stage teams with global potential through independent research, market insight and networking.\n\n - Drive the full sales cycle from discovery through signing, addressing founders’ specific needs across global treasury management and compliance.\n\n - Build and maintain trusted, long-term relationships with early-stage clients so Airwallex remains their partner of choice as they scale.\n\n - Bring market insights and client feedback to internal teams to help improve solutions for the startup segment.\n\nThis role is based in Shanghai, and you’ll work from the office five days a week.\n\n\nWHAT WE’RE LOOKING FOR\n\nEssentials\n\n - 3–5 years of experience in B2B sales or account management.\n\n - Strong execution and self-drive, with the ability to work independently and navigate a fast-paced environment.\n\n - Genuine interest in technology, especially AI, with the commercial acumen to understand startup business models.\n\n - Native-level Mandarin and professional proficiency in English for effective internal and external communication.\n\n - A customer-centric mindset, with the patience to build trust and invest in clients’ long-term growth.\n\nPreferred\n\n - Experience in FinTech, SaaS or the startup ecosystem.\n\n - Experience selling to early-stage technology companies or working with founders.\n\n - Experience supporting businesses with cross-border operations, global treasury management or compliance needs.\n\n\nYOU’LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re excited by a category that hasn’t been won yet, and want to be early enough to shape it.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Startups team at Airwallex partners with the most promising venture-backed companies in Asia as they build across borders from day one. Sitting at the intersection of fintech, venture networks, and founder communities, we help startups put the right financial infrastructure in place early, so they can scale with more clarity, control, and momentum.\n\nThe work is equal parts commercial and ecosystem. You’ll build deep relationships with founders, investors, accelerators, and partners across the region, while helping high-growth companies navigate the operational complexity that comes with scaling across markets. It is a team for people who think like builders: commercially sharp, deeply curious, and energised by the chance to back the next generation of companies early. If you want to work close to founders, build trust in the ecosystems that matter, and help ambitious companies grow with conviction, this is where you can make a mark.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1df7fce4-4592-41c4-a914-0bcea38418e1","title":"Account Executive/Senior Account Executive, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-16T09:00:25.134+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1df7fce4-4592-41c4-a914-0bcea38418e1","applyUrl":"https://jobs.ashbyhq.com/airwallex/1df7fce4-4592-41c4-a914-0bcea38418e1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Enterprise customers are solving complex financial challenges across markets, products and stakeholders. You'll help them understand what’s possible with Airwallex’s FX and payment API solutions, while building the relationships and commercial momentum that move opportunities from prospecting to go-live.
Own the full enterprise sales cycle, from identifying and qualifying new opportunities through to go-live.
Build relationships with large, often multinational organisations across APAC, using your network, industry expertise and understanding of complex financial workflows to create meaningful commercial outcomes.
Partner with SDRs, Marketing, Strategy and cross-functional teams to build pipeline, improve funnel conversion and develop go-to-market strategies for priority industries and accounts.
You'll work from our Hong Kong office five days a week.
Essentials
8+ years of experience selling complex technology products to enterprise accounts, preferably with several years in fintech.
A proven track record of new-business solution selling in areas such as FX, payments, transaction banking or card issuing.
Experience selling to target sectors including eCommerce, marketplaces, fintech, online travel, digital content or similar network and platform businesses.
A strong network of decision-makers and stakeholders for payments or financial solutions across relevant enterprise prospects.
A track record of achieving revenue targets, sales KPIs and other commercial outcomes.
Strong analytical, organisational, communication and solution-selling skills, with the ability to tailor your approach to customer needs.
Experience identifying, influencing and managing complex buying groups and key decision-makers.
The ability to own the full deal cycle, from prospecting and pipeline development through to implementation and go-live.
The maturity, accountability and self-direction to operate effectively in a high-growth environment.
Preferred
Experience selling APIs or other technically complex, API-driven solutions.
Experience working with FX, payment, transaction banking or card-issuing products.
Experience developing go-to-market strategies for specific verticals, companies or use cases.
Experience helping establish sales practices, processes or playbooks for a growing regional team.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nEnterprise customers are solving complex financial challenges across markets, products and stakeholders. You'll help them understand what’s possible with Airwallex’s FX and payment API solutions, while building the relationships and commercial momentum that move opportunities from prospecting to go-live.\n\n - Own the full enterprise sales cycle, from identifying and qualifying new opportunities through to go-live.\n\n - Build relationships with large, often multinational organisations across APAC, using your network, industry expertise and understanding of complex financial workflows to create meaningful commercial outcomes.\n\n - Partner with SDRs, Marketing, Strategy and cross-functional teams to build pipeline, improve funnel conversion and develop go-to-market strategies for priority industries and accounts.\n\nYou'll work from our Hong Kong office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years of experience selling complex technology products to enterprise accounts, preferably with several years in fintech.\n\n - A proven track record of new-business solution selling in areas such as FX, payments, transaction banking or card issuing.\n\n - Experience selling to target sectors including eCommerce, marketplaces, fintech, online travel, digital content or similar network and platform businesses.\n\n - A strong network of decision-makers and stakeholders for payments or financial solutions across relevant enterprise prospects.\n\n - A track record of achieving revenue targets, sales KPIs and other commercial outcomes.\n\n - Strong analytical, organisational, communication and solution-selling skills, with the ability to tailor your approach to customer needs.\n\n - Experience identifying, influencing and managing complex buying groups and key decision-makers.\n\n - The ability to own the full deal cycle, from prospecting and pipeline development through to implementation and go-live.\n\n - The maturity, accountability and self-direction to operate effectively in a high-growth environment.\n\nPreferred\n\n - Experience selling APIs or other technically complex, API-driven solutions.\n\n - Experience working with FX, payment, transaction banking or card-issuing products.\n\n - Experience developing go-to-market strategies for specific verticals, companies or use cases.\n\n - Experience helping establish sales practices, processes or playbooks for a growing regional team.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"706b42e2-4a62-448d-96e3-e3f43ff4e576","title":"Team Lead, Sales, SME & Growth, CN","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}},{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}},{"location":"CN - Hangzhou","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}}}],"publishedAt":"2026-10-30T02:25:32.595+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/706b42e2-4a62-448d-96e3-e3f43ff4e576","applyUrl":"https://jobs.ashbyhq.com/airwallex/706b42e2-4a62-448d-96e3-e3f43ff4e576/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth team is expanding cross-border payment solutions for growth-stage businesses across a wide range of industries. You'll lead the Business Development team, shape sales strategy and turn market opportunities into sustainable business growth.
Expand cross-border payment business across growth-stage sectors including cross-border e-commerce, direct-to-consumer brands, online entertainment, gaming, marketing, SaaS, logistics, online travel, AI, cloud and education.
Shape sales strategy by identifying industry needs, standardising products and solutions, developing pricing and promotional packages, and informing go-to-market strategy. You'll represent market dynamics and customer needs across the business.
Set sales targets and translate them into clear plans, while improving sales processes and management tools. You'll ensure company strategy is executed effectively and remain accountable for activation, revenue and transaction volume targets.
Manage the performance of your own portfolio and the wider Business Development team, balancing sales outcomes with the quality and consistency of sales activity. Use performance data and market changes to adjust sales and promotion strategies, and coach underperforming team members through joint customer visits, training and targeted support.
Partner with Product, Marketing, Strategy, Account Management and Service teams to drive the cross-functional collaboration, change and initiatives that support business growth.
Build relationships with prospective customers and develop commercial partnerships through your industry network, external resources and industry events.
Stay close to developments across relevant industries, identify new partnership models and turn market opportunities into sustainable business growth.
Essentials
A bachelor's degree or above, with professional fluency in both spoken and written Chinese and English.
Proven experience leading a Business Development or sales team, including at least three years of successful people-management experience as a Team Leader.
Strong experience in cross-border payments, cross-border e-commerce, cross-border ERP, website-building platforms or another cross-border industry.
Strong self-motivation, disciplined execution and a clear sense of accountability for both process and results.
Strong analytical and structured problem-solving skills, with concise, direct communication and the ability to identify and influence key decision-makers and stakeholders.
Agility, resilience under pressure, strong market insight and sound judgment, with the ability to respond to changing conditions while maintaining a long-term view.
Preferred
Experience building commercial partnerships through personal networks, external resources or industry events.
Experience developing standardised sales solutions, pricing or promotional packages for growth-stage businesses.
Experience collaborating across Product, Marketing, Strategy, Account Management and Service teams in a fast-changing business.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You own the outcome and you don't wait for permission to fix what's broken.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe SME & Growth team is expanding cross-border payment solutions for growth-stage businesses across a wide range of industries. You'll lead the Business Development team, shape sales strategy and turn market opportunities into sustainable business growth.\n\n - Expand cross-border payment business across growth-stage sectors including cross-border e-commerce, direct-to-consumer brands, online entertainment, gaming, marketing, SaaS, logistics, online travel, AI, cloud and education.\n\n - Shape sales strategy by identifying industry needs, standardising products and solutions, developing pricing and promotional packages, and informing go-to-market strategy. You'll represent market dynamics and customer needs across the business.\n\n - Set sales targets and translate them into clear plans, while improving sales processes and management tools. You'll ensure company strategy is executed effectively and remain accountable for activation, revenue and transaction volume targets.\n\n - Manage the performance of your own portfolio and the wider Business Development team, balancing sales outcomes with the quality and consistency of sales activity. Use performance data and market changes to adjust sales and promotion strategies, and coach underperforming team members through joint customer visits, training and targeted support.\n\n - Partner with Product, Marketing, Strategy, Account Management and Service teams to drive the cross-functional collaboration, change and initiatives that support business growth.\n\n - Build relationships with prospective customers and develop commercial partnerships through your industry network, external resources and industry events.\n\n - Stay close to developments across relevant industries, identify new partnership models and turn market opportunities into sustainable business growth.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor's degree or above, with professional fluency in both spoken and written Chinese and English.\n\n - Proven experience leading a Business Development or sales team, including at least three years of successful people-management experience as a Team Leader.\n\n - Strong experience in cross-border payments, cross-border e-commerce, cross-border ERP, website-building platforms or another cross-border industry.\n\n - Strong self-motivation, disciplined execution and a clear sense of accountability for both process and results.\n\n - Strong analytical and structured problem-solving skills, with concise, direct communication and the ability to identify and influence key decision-makers and stakeholders.\n\n - Agility, resilience under pressure, strong market insight and sound judgment, with the ability to respond to changing conditions while maintaining a long-term view.\n\nPreferred\n\n - Experience building commercial partnerships through personal networks, external resources or industry events.\n\n - Experience developing standardised sales solutions, pricing or promotional packages for growth-stage businesses.\n\n - Experience collaborating across Product, Marketing, Strategy, Account Management and Service teams in a fast-changing business.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"20ded8cd-8993-4b13-a0fe-f3cfcac2b160","title":"GTM Partnerships Manager, SME & Growth, CN","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}},{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}},{"location":"CN - Hangzhou","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}}}],"publishedAt":"2026-01-21T09:31:42.848+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/20ded8cd-8993-4b13-a0fe-f3cfcac2b160","applyUrl":"https://jobs.ashbyhq.com/airwallex/20ded8cd-8993-4b13-a0fe-f3cfcac2b160/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and manage a partner and agency network across industries, creating new routes to market and driving revenue for Airwallex.
Build and manage a partner and agency network across industries, creating new routes to market and driving revenue for Airwallex
Recruit, onboard and develop new channel partners, using partner profiles and tiered operating models to create sustainable growth
Own the partner sales lifecycle from prospecting and commercial and contract negotiation through to signing, activation and ongoing relationship management
Enable partners and their sales teams to understand Airwallex’s products, position them effectively for their customers and generate high-quality leads and downstream revenue
Partner with Sales, Legal, Finance, Marketing and Product to support partner-led growth and help partners achieve their channel goals
Essentials
A bachelor’s degree or above
Experience managing channels and agencies in the cross-border industry, including nationwide local channel and agency management
Experience building channel business models, profiling and segmenting partners, recruiting and developing channel partners, and driving their sustainable growth
Strong indirect channel management skills, with a track record of achieving sales outcomes through others
The ability to communicate and collaborate effectively with multiple stakeholders across different teams and functions
Fluency in Mandarin and English
Preferred
Strong data analysis skills
An optimistic, composed and self-aware approach, with ambition to achieve results and the humility to build trusted relationships
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and manage a partner and agency network across industries, creating new routes to market and driving revenue for Airwallex.\n\n - Build and manage a partner and agency network across industries, creating new routes to market and driving revenue for Airwallex\n\n - Recruit, onboard and develop new channel partners, using partner profiles and tiered operating models to create sustainable growth\n\n - Own the partner sales lifecycle from prospecting and commercial and contract negotiation through to signing, activation and ongoing relationship management\n\n - Enable partners and their sales teams to understand Airwallex’s products, position them effectively for their customers and generate high-quality leads and downstream revenue\n\n - Partner with Sales, Legal, Finance, Marketing and Product to support partner-led growth and help partners achieve their channel goals\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or above\n\n - Experience managing channels and agencies in the cross-border industry, including nationwide local channel and agency management\n\n - Experience building channel business models, profiling and segmenting partners, recruiting and developing channel partners, and driving their sustainable growth\n\n - Strong indirect channel management skills, with a track record of achieving sales outcomes through others\n\n - The ability to communicate and collaborate effectively with multiple stakeholders across different teams and functions\n\n - Fluency in Mandarin and English\n\nPreferred\n\n - Strong data analysis skills\n\n - An optimistic, composed and self-aware approach, with ambition to achieve results and the humility to build trusted relationships\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"36cd6d1e-e52a-4ec5-b743-967c8e6d1aff","title":"Senior Regulatory Compliance Manager, Brazil","department":"Regulatory & Compliance","team":"Regulatory Compliance","employmentType":"FullTime","location":"BZ - Sao Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T17:49:31.878+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Sao Paulo","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/36cd6d1e-e52a-4ec5-b743-967c8e6d1aff","applyUrl":"https://jobs.ashbyhq.com/airwallex/36cd6d1e-e52a-4ec5-b743-967c8e6d1aff/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
Build and mature Airwallex’s regulatory compliance programme in Brazil, turning local regulatory requirements into practical policies, procedures, controls and processes that can scale with the business.
Own regulatory engagement and compliance execution across Brazil, including coordinating with the contractor who holds the statutory director role, responding to requests from the Central Bank of Brazil, preparing regulatory applications and reports, and keeping regulatory obligations on track against important deadlines.
Partner with Product, Legal, Risk, Controls, Operations and global stakeholders, including colleagues in Singapore, to assess products and processes, provide clear compliance advice, and help embed effective change-management tools and controls.
Bring structure, prioritization and reliable execution to a maturing Brazil function, providing regular updates and turning complex regulatory requirements into clear actions that help Airwallex grow safely.
The role is hybrid, based in São Paulo.
What we're looking for
Essentials
8+ years' experience in regulatory compliance within a bank, payments institution or other regulated financial services business.
Strong knowledge of Brazilian financial services and payments regulations, including experience working with the Central Bank of Brazil.
Experience building or managing compliance programmes, including policies, procedures, reporting and controls.
Comfortable working cross-functionally with Product and other teams to assess regulatory requirements and ensure compliant products and processes.
Strong understanding of licensing, regulatory reporting, compliance monitoring and regulatory change management, with the ability to turn requirements into practical actions.
Fluent in Portuguese and English, with a hands-on approach and the right to work in Brazil.
A hands-on, execution-focused approach, with a track record of meeting deadlines and managing multiple regulatory priorities.
The right to work in Brazil.
Preferred
Experience engaging directly with the Central Bank of Brazil or supporting regulatory examinations, applications or information requests.
Experience in a Brazilian bank, payment institution or fintech that has gone through a licensing or regulatory authorisation process.
Experience working across borders with distributed teams and stakeholders in multiple time zones.
Experience building compliance programmes or operating models in a growing or still-maturing business.
Proficiency in Spanish.
You'll thrive here if
You own the outcome and you don't wait for permission to fix what's broken.
You're energized by change. Your grow in steps, not a straight line, and priorities shift as you learn.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
Learn more about your team
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nBuild and mature Airwallex’s regulatory compliance programme in Brazil, turning local regulatory requirements into practical policies, procedures, controls and processes that can scale with the business.\n\n - Own regulatory engagement and compliance execution across Brazil, including coordinating with the contractor who holds the statutory director role, responding to requests from the Central Bank of Brazil, preparing regulatory applications and reports, and keeping regulatory obligations on track against important deadlines.\n\n - Partner with Product, Legal, Risk, Controls, Operations and global stakeholders, including colleagues in Singapore, to assess products and processes, provide clear compliance advice, and help embed effective change-management tools and controls.\n\n - Bring structure, prioritization and reliable execution to a maturing Brazil function, providing regular updates and turning complex regulatory requirements into clear actions that help Airwallex grow safely.\n \n \n\nThe role is hybrid, based in São Paulo. \n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - 8+ years' experience in regulatory compliance within a bank, payments institution or other regulated financial services business.\n\n - Strong knowledge of Brazilian financial services and payments regulations, including experience working with the Central Bank of Brazil.\n\n - Experience building or managing compliance programmes, including policies, procedures, reporting and controls.\n\n - Comfortable working cross-functionally with Product and other teams to assess regulatory requirements and ensure compliant products and processes.\n\n - Strong understanding of licensing, regulatory reporting, compliance monitoring and regulatory change management, with the ability to turn requirements into practical actions.\n\n - Fluent in Portuguese and English, with a hands-on approach and the right to work in Brazil.\n\n - A hands-on, execution-focused approach, with a track record of meeting deadlines and managing multiple regulatory priorities.\n\n - The right to work in Brazil.\n \n \n\nPreferred\n\n - Experience engaging directly with the Central Bank of Brazil or supporting regulatory examinations, applications or information requests.\n\n - Experience in a Brazilian bank, payment institution or fintech that has gone through a licensing or regulatory authorisation process.\n\n - Experience working across borders with distributed teams and stakeholders in multiple time zones.\n\n - Experience building compliance programmes or operating models in a growing or still-maturing business.\n\n - Proficiency in Spanish.\n \n \n\nYou'll thrive here if\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're energized by change. Your grow in steps, not a straight line, and priorities shift as you learn.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n \n \n\nLearn more about your team\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ef549b3f-5c16-4597-bde0-3c47335c2868","title":"Senior Account Executive, Enterprise, CN ","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-20T07:15:45.885+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ef549b3f-5c16-4597-bde0-3c47335c2868","applyUrl":"https://jobs.ashbyhq.com/airwallex/ef549b3f-5c16-4597-bde0-3c47335c2868/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Enterprise customers are rethinking how they manage payments and financial operations. You'll help them understand what's possible with Airwallex and turn complex opportunities into lasting commercial outcomes.
Identify, pursue, and close large, complex enterprise deals across multiple industry verticals
Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while clearly articulating product value
Develop and execute strategic engagement plans tailored to key prospects
Own your sales pipeline with precision, managing deal flow and providing accurate, timely forecasts
Anticipate client challenges and proactively offer solutions that drive business value
Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey
You'll work from our Shanghai or Shenzhen office five days a week.
Essentials
Eight or more years of experience in complex technology sales within enterprise accounts
Proven success selling multi-product API solutions
A strong network of industry advocates to support your success
Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals
A consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines
Outstanding communication and presentation skills, with the ability to distil complex solutions into clear, compelling narratives
Self-motivated, resilient, and adaptable — you thrive under pressure and think creatively to solve problems
Results-driven, accountable, and aligned to key performance indicators and business outcomes
Willingness to travel as needed
Preferred
Experience selling fintech, payments, financial infrastructure, or other regulated technology products
Experience managing complex, multi-stakeholder enterprise sales cycles in China
Experience selling API-led or multi-product platforms to multinational organisations
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nEnterprise customers are rethinking how they manage payments and financial operations. You'll help them understand what's possible with Airwallex and turn complex opportunities into lasting commercial outcomes.\n\n - Identify, pursue, and close large, complex enterprise deals across multiple industry verticals\n\n - Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while clearly articulating product value\n\n - Develop and execute strategic engagement plans tailored to key prospects\n\n - Own your sales pipeline with precision, managing deal flow and providing accurate, timely forecasts\n\n - Anticipate client challenges and proactively offer solutions that drive business value\n\n - Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey\n\nYou'll work from our Shanghai or Shenzhen office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Eight or more years of experience in complex technology sales within enterprise accounts\n\n - Proven success selling multi-product API solutions\n\n - A strong network of industry advocates to support your success\n\n - Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals\n\n - A consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines\n\n - Outstanding communication and presentation skills, with the ability to distil complex solutions into clear, compelling narratives\n\n - Self-motivated, resilient, and adaptable — you thrive under pressure and think creatively to solve problems\n\n - Results-driven, accountable, and aligned to key performance indicators and business outcomes\n\n - Willingness to travel as needed\n\nPreferred\n\n - Experience selling fintech, payments, financial infrastructure, or other regulated technology products\n\n - Experience managing complex, multi-stakeholder enterprise sales cycles in China\n\n - Experience selling API-led or multi-product platforms to multinational organisations\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c2618022-2509-4164-9fe0-ee0587c8496a","title":"Engineering Lead / Manager, KYC (Relocation to Singapore)","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-30T02:59:44.445+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c2618022-2509-4164-9fe0-ee0587c8496a","applyUrl":"https://jobs.ashbyhq.com/airwallex/c2618022-2509-4164-9fe0-ee0587c8496a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead the engineering direction for KYC systems that make user onboarding safer, faster, and more efficient at scale.
Build and improve automation and workflow systems that streamline registration approval and reduce manual effort for internal operations teams.
Develop AI- and data-driven solutions to identify user risk and help prevent fraudulent or malicious activity.
Partner closely with Product, Operations, Compliance, and Engineering to deliver effective technical solutions.
Raise the bar on architecture, reliability, performance, and engineering quality while mentoring and supporting the growth of engineers on the team.
You'll work from our Singapore office five days a week.
A bachelor’s degree in Computer Science or a related field.
5+ years of software engineering experience.
Strong ability to understand complex business processes quickly and translate them into effective technical solutions.
Strong organisational and communication skills, with experience collaborating across teams and stakeholder groups.
Solid software engineering skills, with experience in backend or frontend development using Kotlin, Java, React, or TypeScript.
Hands-on experience building scalable, robust automation or workflow systems.
A self-driven and proactive approach to identifying problems and driving improvements.
Experience contributing to architectural discussions, code reviews, system reliability, performance, and scalability.
The ability to mentor or guide engineers and act as a technical role model as the team grows.
Experience leading or mentoring engineers, ideally as a team lead or project lead.
Experience applying AI or machine learning to real-world problems, particularly automation or risk detection.
Familiarity with automation and workflow tools in cloud environments, such as AWS, GCP, Kubernetes, or CI/CD pipelines.
Experience working in fintech, payments, or a fast-growing technology environment.
Familiarity with compliance, risk control, or user onboarding domains.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You simplify complexity rather than hiding behind it.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead the engineering direction for KYC systems that make user onboarding safer, faster, and more efficient at scale.\n\n - Build and improve automation and workflow systems that streamline registration approval and reduce manual effort for internal operations teams.\n\n - Develop AI- and data-driven solutions to identify user risk and help prevent fraudulent or malicious activity.\n\n - Partner closely with Product, Operations, Compliance, and Engineering to deliver effective technical solutions.\n\n - Raise the bar on architecture, reliability, performance, and engineering quality while mentoring and supporting the growth of engineers on the team.\n\n \n\nYou'll work from our Singapore office five days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree in Computer Science or a related field.\n\n - 5+ years of software engineering experience.\n\n - Strong ability to understand complex business processes quickly and translate them into effective technical solutions.\n\n - Strong organisational and communication skills, with experience collaborating across teams and stakeholder groups.\n\n - Solid software engineering skills, with experience in backend or frontend development using Kotlin, Java, React, or TypeScript.\n\n - Hands-on experience building scalable, robust automation or workflow systems.\n\n - A self-driven and proactive approach to identifying problems and driving improvements.\n\n - Experience contributing to architectural discussions, code reviews, system reliability, performance, and scalability.\n\n - The ability to mentor or guide engineers and act as a technical role model as the team grows.\n\n\nPREFERRED\n\n - Experience leading or mentoring engineers, ideally as a team lead or project lead.\n\n - Experience applying AI or machine learning to real-world problems, particularly automation or risk detection.\n\n - Familiarity with automation and workflow tools in cloud environments, such as AWS, GCP, Kubernetes, or CI/CD pipelines.\n\n - Experience working in fintech, payments, or a fast-growing technology environment.\n\n - Familiarity with compliance, risk control, or user onboarding domains.\n\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You simplify complexity rather than hiding behind it.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"SGD 250 – SGD 400 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"SGD 250 - SGD 400","compensationTiers":[{"id":"540af580-07c7-42ee-bd92-7734b57b9a46","tierSummary":"SGD 250 – SGD 400 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"b89e779e-2e40-4b6a-abc8-da298f0d86e0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"86369b94-1d66-491a-aaad-dc0888e581cf","summary":"SGD 250 – SGD 400","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":250,"maxValue":400},{"id":"169a0ac8-75bc-4630-bd7e-23205bbeabba","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":250,"maxValue":400},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null}]}},{"id":"b0628876-8e67-4e58-974e-a17558798daa","title":"Engineering Lead / Manager, KYC (Relocation to Singapore)","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-03-30T03:04:31.198+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b0628876-8e67-4e58-974e-a17558798daa","applyUrl":"https://jobs.ashbyhq.com/airwallex/b0628876-8e67-4e58-974e-a17558798daa/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead the engineering direction for KYC systems that make user onboarding safer, faster, and more efficient at scale.
Build and improve automation and workflow systems that streamline registration approval and reduce manual effort for internal operations teams.
Develop AI- and data-driven solutions to identify user risk and help prevent fraudulent or malicious activity.
Partner closely with Product, Operations, Compliance, and Engineering to deliver effective technical solutions.
Raise the bar on architecture, reliability, performance, and engineering quality while mentoring and supporting the growth of engineers on the team.
You'll work from our Singapore office five days a week.
A bachelor’s degree in Computer Science or a related field.
5+ years of software engineering experience.
Strong ability to understand complex business processes quickly and translate them into effective technical solutions.
Strong organisational and communication skills, with experience collaborating across teams and stakeholder groups.
Solid software engineering skills, with experience in backend or frontend development using Kotlin, Java, React, or TypeScript.
Hands-on experience building scalable, robust automation or workflow systems.
A self-driven and proactive approach to identifying problems and driving improvements.
Experience contributing to architectural discussions, code reviews, system reliability, performance, and scalability.
The ability to mentor or guide engineers and act as a technical role model as the team grows.
Experience leading or mentoring engineers, ideally as a team lead or project lead.
Experience applying AI or machine learning to real-world problems, particularly automation or risk detection.
Familiarity with automation and workflow tools in cloud environments, such as AWS, GCP, Kubernetes, or CI/CD pipelines.
Experience working in fintech, payments, or a fast-growing technology environment.
Familiarity with compliance, risk control, or user onboarding domains.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You simplify complexity rather than hiding behind it.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead the engineering direction for KYC systems that make user onboarding safer, faster, and more efficient at scale.\n\n - Build and improve automation and workflow systems that streamline registration approval and reduce manual effort for internal operations teams.\n\n - Develop AI- and data-driven solutions to identify user risk and help prevent fraudulent or malicious activity.\n\n - Partner closely with Product, Operations, Compliance, and Engineering to deliver effective technical solutions.\n\n - Raise the bar on architecture, reliability, performance, and engineering quality while mentoring and supporting the growth of engineers on the team.\n\n \n\nYou'll work from our Singapore office five days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree in Computer Science or a related field.\n\n - 5+ years of software engineering experience.\n\n - Strong ability to understand complex business processes quickly and translate them into effective technical solutions.\n\n - Strong organisational and communication skills, with experience collaborating across teams and stakeholder groups.\n\n - Solid software engineering skills, with experience in backend or frontend development using Kotlin, Java, React, or TypeScript.\n\n - Hands-on experience building scalable, robust automation or workflow systems.\n\n - A self-driven and proactive approach to identifying problems and driving improvements.\n\n - Experience contributing to architectural discussions, code reviews, system reliability, performance, and scalability.\n\n - The ability to mentor or guide engineers and act as a technical role model as the team grows.\n\n\nPREFERRED\n\n - Experience leading or mentoring engineers, ideally as a team lead or project lead.\n\n - Experience applying AI or machine learning to real-world problems, particularly automation or risk detection.\n\n - Familiarity with automation and workflow tools in cloud environments, such as AWS, GCP, Kubernetes, or CI/CD pipelines.\n\n - Experience working in fintech, payments, or a fast-growing technology environment.\n\n - Familiarity with compliance, risk control, or user onboarding domains.\n\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You simplify complexity rather than hiding behind it.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ce5adcaa-73ae-4e6f-a5d8-5fe5e8dc09fb","title":"Product Marketing Manager, Business Accounts","department":"Marketing","team":"Global Product Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:33:55.335+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ce5adcaa-73ae-4e6f-a5d8-5fe5e8dc09fb","applyUrl":"https://jobs.ashbyhq.com/airwallex/ce5adcaa-73ae-4e6f-a5d8-5fe5e8dc09fb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Product Marketing Manager, you’ll connect customer insight, product strategy, commercial execution and marketing to make Airwallex’s Business Accounts suite easier to understand and adopt. You’ll shape clear, differentiated positioning and messaging, then turn it into the launches, campaigns and enablement that help sales teams win and customers see the value of the product. You’ll work globally across Product, Sales, Marketing, Strategy and regional teams, using qualitative and quantitative insight to influence the roadmap and drive product adoption.
Develop a deep understanding of customers, their needs, competitors and Airwallex’s unique edge to shape our value proposition.
Define, test and refine global product positioning, messaging and value propositions in partnership with Product, Sales and Marketing.
Create compelling, high-impact enablement assets that help upmarket sales teams accelerate deal cycles and win key accounts.
Partner with marketing teams to plan and execute campaigns that increase acquisition and product adoption.
Drive comprehensive, end-to-end global product go-to-market launches.
Use qualitative and quantitative insights across channels, customers and product to influence and improve the product roadmap.
Work cross-functionally across global and regional Strategy, Product, Sales and Marketing teams to drive impact.
You’ll work from our San Francisco office on Mondays, Wednesdays and Thursdays.
3+ years of experience in product marketing at a fast-growing technology company.
A bachelor’s degree or equivalent experience.
Strong written and spoken communication skills, with the ability to explain complex concepts simply.
A self-starter mindset, with the ability to identify and prioritise opportunities, roll up your sleeves and go deep into a problem.
A track record of collaborating across functions and driving impact with Product, Sales, Marketing, Design and Data Analytics teams.
Experience in growth marketing, sales or sales enablement.
Experience working with mid-market or enterprise businesses.
Experience working with global Marketing, Commercial and Product teams.
Experience in technology, financial services or B2B.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You simplify complexity rather than hiding behind it.
You say what you mean. You're direct, but you lead with respect.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Product Marketing Manager, you’ll connect customer insight, product strategy, commercial execution and marketing to make Airwallex’s Business Accounts suite easier to understand and adopt. You’ll shape clear, differentiated positioning and messaging, then turn it into the launches, campaigns and enablement that help sales teams win and customers see the value of the product. You’ll work globally across Product, Sales, Marketing, Strategy and regional teams, using qualitative and quantitative insight to influence the roadmap and drive product adoption.\n\n - Develop a deep understanding of customers, their needs, competitors and Airwallex’s unique edge to shape our value proposition.\n\n - Define, test and refine global product positioning, messaging and value propositions in partnership with Product, Sales and Marketing.\n\n - Create compelling, high-impact enablement assets that help upmarket sales teams accelerate deal cycles and win key accounts.\n\n - Partner with marketing teams to plan and execute campaigns that increase acquisition and product adoption.\n\n - Drive comprehensive, end-to-end global product go-to-market launches.\n\n - Use qualitative and quantitative insights across channels, customers and product to influence and improve the product roadmap.\n\n - Work cross-functionally across global and regional Strategy, Product, Sales and Marketing teams to drive impact.\n\nYou’ll work from our San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3+ years of experience in product marketing at a fast-growing technology company.\n\n - A bachelor’s degree or equivalent experience.\n\n - Strong written and spoken communication skills, with the ability to explain complex concepts simply.\n\n - A self-starter mindset, with the ability to identify and prioritise opportunities, roll up your sleeves and go deep into a problem.\n\n - A track record of collaborating across functions and driving impact with Product, Sales, Marketing, Design and Data Analytics teams.\n\n\nPREFERRED\n\n - Experience in growth marketing, sales or sales enablement.\n\n - Experience working with mid-market or enterprise businesses.\n\n - Experience working with global Marketing, Commercial and Product teams.\n\n - Experience in technology, financial services or B2B.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You simplify complexity rather than hiding behind it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\n\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $180K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $180K","compensationTiers":[{"id":"4a6104f7-9ef1-4b3a-8bda-baa42a90c7a4","tierSummary":"$150K – $180K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"90b76168-35bc-43a0-adf0-ec3dd1c12d7d","summary":"$150K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":180000},{"id":"51e0b416-6294-411a-a713-dbdccb814c1a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2c684ad5-deac-4039-a31d-d02f03bdedc9","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":180000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9e064013-6286-4984-9541-7bd702286d64","title":"Senior Software Engineer Backend, Billing","department":"Engineering","team":"Billing","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T04:06:37.300+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9e064013-6286-4984-9541-7bd702286d64","applyUrl":"https://jobs.ashbyhq.com/airwallex/9e064013-6286-4984-9541-7bd702286d64/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s Billing team is building the next generation of billing infrastructure for Airwallex and the businesses that use our platform. You’ll help shape the architecture and deliver reliable backend systems that support complex financial workflows.
Lead the planning, design, and implementation of backend systems for Airwallex’s billing platform.
Partner with Product and business teams to understand customer and business needs, shape technical direction, and deliver core functionality.
Build reliable components within a microservices architecture, including systems that support flexible pricing, invoicing, and quote-to-cash workflows.
Own the architecture and development of complex, distributed systems with high concurrency, high availability, and strong financial accuracy.
Introduce practical technologies and engineering approaches that improve how the team builds, operates, and scales billing products.
Raise the bar on engineering quality through clear design practices, coding standards, and constructive technical collaboration.
You'll work from our Singapore office
6+ years of core Java development experience and 5+ years building internet applications, large-scale financial systems, or e-commerce platforms. 1+ year of experience developing payment platforms.
A bachelor’s degree in Computer Science or a related field.
Strong command of Java 8, including multithreading, high concurrency, I/O or NIO, and network communication.
Experience with common design patterns and the design and development of large-scale distributed, high-concurrency, high-load, and highly available systems.
Experience with server-side technologies and with optimising service response and data queries to maintain service quality.
A track record of solving complex engineering problems in production environments.
The ability to work closely with Product and business teams, translate business needs into technical solutions, and make sound architectural decisions.
Experience with international clearing and settlement or foreign exchange transactions.
Fluent English.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You value in-person collaboration and are happy being in the office five days a week.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You simplify complexity rather than hiding behind it.
The Billing team at Airwallex builds a single platform that charges for everything: how we bill our customers, and how our customers bill theirs. We own the quote-to-cash engine behind Airwallex's fastest-growing revenue stream, from usage-based billing and pricing to the checkout experience that collects across 130+ currencies and 160+ payment methods. The hard part: one system serves two masters, Airwallex's own books and the revenue of every business that bills through us, so every number has to reconcile to the cent, in real time, under audit scrutiny. You'll thrive here if correctness is non-negotiable and you think like a product owner as much as an engineer. If you want billing to be the growth engine of the AI economy, this is where it's built.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s Billing team is building the next generation of billing infrastructure for Airwallex and the businesses that use our platform. You’ll help shape the architecture and deliver reliable backend systems that support complex financial workflows.\n\n - Lead the planning, design, and implementation of backend systems for Airwallex’s billing platform.\n\n - Partner with Product and business teams to understand customer and business needs, shape technical direction, and deliver core functionality.\n\n - Build reliable components within a microservices architecture, including systems that support flexible pricing, invoicing, and quote-to-cash workflows.\n\n - Own the architecture and development of complex, distributed systems with high concurrency, high availability, and strong financial accuracy.\n\n - Introduce practical technologies and engineering approaches that improve how the team builds, operates, and scales billing products.\n\n - Raise the bar on engineering quality through clear design practices, coding standards, and constructive technical collaboration.\n\nYou'll work from our Singapore office\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 6+ years of core Java development experience and 5+ years building internet applications, large-scale financial systems, or e-commerce platforms. 1+ year of experience developing payment platforms.\n\n - A bachelor’s degree in Computer Science or a related field.\n\n - Strong command of Java 8, including multithreading, high concurrency, I/O or NIO, and network communication.\n\n - Experience with common design patterns and the design and development of large-scale distributed, high-concurrency, high-load, and highly available systems.\n\n - Experience with server-side technologies and with optimising service response and data queries to maintain service quality.\n\n - A track record of solving complex engineering problems in production environments.\n\n - The ability to work closely with Product and business teams, translate business needs into technical solutions, and make sound architectural decisions.\n\n\nPREFERRED\n\n - Experience with international clearing and settlement or foreign exchange transactions.\n\n - Fluent English.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Billing team at Airwallex builds a single platform that charges for everything: how we bill our customers, and how our customers bill theirs. We own the quote-to-cash engine behind Airwallex's fastest-growing revenue stream, from usage-based billing and pricing to the checkout experience that collects across 130+ currencies and 160+ payment methods. The hard part: one system serves two masters, Airwallex's own books and the revenue of every business that bills through us, so every number has to reconcile to the cent, in real time, under audit scrutiny. You'll thrive here if correctness is non-negotiable and you think like a product owner as much as an engineer. If you want billing to be the growth engine of the AI economy, this is where it's built.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b2187af7-8fc3-4429-a866-1b45fa065349","title":"Director, SME, Sweden","department":"SME & Growth Business","team":"SME & Growth Management","employmentType":"FullTime","location":"SE - Stockholm","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T13:36:54.841+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Stockholm","addressCountry":"Sweden","addressLocality":"Stockholm"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b2187af7-8fc3-4429-a866-1b45fa065349","applyUrl":"https://jobs.ashbyhq.com/airwallex/b2187af7-8fc3-4429-a866-1b45fa065349/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Sweden is a key expansion market for our Nordics region and will play an important role in Airwallex’s commercial success across EMEA and globally. You’ll join the commercial leadership team for Benelux and the Nordics, driving strategic decisions and aligning Sweden’s growth with broader regional objectives.
You’ll launch and lead an SME & Growth team in Sweden, owning the go-to-market strategy across new customer acquisition, existing customer growth, upsells and cross-sells. You’ll hire, lead and inspire Sales Development and Inbound/Outbound Sales teams, using data, market insight and key revenue channels to deliver annual OKRs while managing commercial contribution margin, budgets and investments.
You’ll work directly with customers and prospects, lead strategic deals, and partner with the global Product organisation to shape customer-focused strategies. You’ll also build a high-performing team culture, lead quarterly Sales Kick-Offs, strengthen Airwallex’s brand across Sweden and the Nordics, represent the company at key events, and collaborate with regional and global teams on commercial strategies and campaigns.
Essentials
At least 8 years’ experience in sales, revenue growth or go-to-market leadership, including leading cross-functional teams to achieve ambitious targets.
Experience building and scaling high-performing teams in dynamic, high-growth environments, with a track record of fostering team engagement and success.
A strong analytical and data-driven approach to strategy and execution, with experience using market and customer insights to optimise commercial outcomes.
Excellent communication and stakeholder management skills, including the ability to collaborate across diverse teams, influence global product strategies and represent the organisation externally.
Preferred
A strong academic background, ideally from a top-tier university, complemented by early-career success in consulting or another strategic role.
Experience launching and scaling go-to-market teams in hyper-growth startups, particularly in fintech or payments.
Proven ability to navigate ambiguity and adapt quickly to evolving market conditions, demonstrating resilience and innovative problem-solving.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You’re motivated by working alongside people whose ambition pushes you to raise your own bar.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nSweden is a key expansion market for our Nordics region and will play an important role in Airwallex’s commercial success across EMEA and globally. You’ll join the commercial leadership team for Benelux and the Nordics, driving strategic decisions and aligning Sweden’s growth with broader regional objectives.\n\nYou’ll launch and lead an SME & Growth team in Sweden, owning the go-to-market strategy across new customer acquisition, existing customer growth, upsells and cross-sells. You’ll hire, lead and inspire Sales Development and Inbound/Outbound Sales teams, using data, market insight and key revenue channels to deliver annual OKRs while managing commercial contribution margin, budgets and investments.\n\nYou’ll work directly with customers and prospects, lead strategic deals, and partner with the global Product organisation to shape customer-focused strategies. You’ll also build a high-performing team culture, lead quarterly Sales Kick-Offs, strengthen Airwallex’s brand across Sweden and the Nordics, represent the company at key events, and collaborate with regional and global teams on commercial strategies and campaigns.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - At least 8 years’ experience in sales, revenue growth or go-to-market leadership, including leading cross-functional teams to achieve ambitious targets.\n\n - Experience building and scaling high-performing teams in dynamic, high-growth environments, with a track record of fostering team engagement and success.\n\n - A strong analytical and data-driven approach to strategy and execution, with experience using market and customer insights to optimise commercial outcomes.\n\n - Excellent communication and stakeholder management skills, including the ability to collaborate across diverse teams, influence global product strategies and represent the organisation externally.\n\nPreferred\n\n - A strong academic background, ideally from a top-tier university, complemented by early-career success in consulting or another strategic role.\n\n - Experience launching and scaling go-to-market teams in hyper-growth startups, particularly in fintech or payments.\n\n - Proven ability to navigate ambiguity and adapt quickly to evolving market conditions, demonstrating resilience and innovative problem-solving.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You’re motivated by working alongside people whose ambition pushes you to raise your own bar.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d575970a-3030-4045-b305-65eee0063c8a","title":"Senior Manager, Strategy & Operations, Regulatory & Compliance","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"Contract","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-13T09:36:24.599+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d575970a-3030-4045-b305-65eee0063c8a","applyUrl":"https://jobs.ashbyhq.com/airwallex/d575970a-3030-4045-b305-65eee0063c8a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. Operating within the Strategy & Operations Office of Regulatory & Compliance, we serve as the central strategic engine driving group-wide transformation, regulatory growth, and operational scaling. We work at the intersection of business strategy, regulatory requirements, technology, and execution. It’s a team for structured, highly analytical, and commercially minded problem-solvers who thrive on tackling complex, high-stakes challenges in a fast-moving, hyper-growth environment.
What you’ll do
This is a high-visibility, group-wide role within the Regulatory & Compliance Strategy & Operations Office, responsible for shaping and executing Airwallex’s strategic priorities globally. Reporting to the Head of Strategy & Operations (Regulatory & Compliance), you will own and drive critical strategic initiatives—from global market expansion and operating model redesigns to cutting-edge AI and automation initiatives across compliance workflows.
As an ex-strategy consultant, you will bring rigorous problem-solving, structured frameworks, and executive-level stakeholder management to bridge the gap between high-level regulatory strategy and operational execution. You will partner closely with Global Leadership, Product, Engineering, Risk, and Regional Operations to ensure our regulatory infrastructure scales efficiently alongside our business expansion.
This role is based in Singapore.
Responsibilities:
Strategic Project Leadership: Own and drive end-to-end execution of group-wide strategic projects, including new market expansion strategies, global regulatory licensing roadmaps, and cross-functional operating model redesigns.
Compliance Transformation & Automation: Partner with Product, Data Science, and Engineering to identify, architect, and deploy AI-driven tools, automation workflows, and scalable tech infrastructure across regulatory and compliance operations.
Operating Model & Strategy Architecture: Diagnose operational bottlenecks and design modern, scalable 1LOD/2LOD interaction models, governance structures, and global compliance frameworks.
Executive & Group-Wide Alignment: Act as a trusted strategic advisor to senior leadership, preparing board-level presentations, strategic business cases, and quantitative decision frameworks for the Chief Regulatory & Compliance Officer and Global Executive Team.
Cross-Functional Execution: Mobilize matrixed project teams across Legal, Compliance, Product, Engineering, Finance, and Operations to deliver high-priority strategic mandates on time and within budget.
Performance & Metrics Governance: Define, track, and optimize key strategic metrics, operational efficiency benchmarks, and ROI on major compliance transformation investments.
Who you are
You have a 'founder's mentality'—you are equally comfortable debating high-level strategy with the C-suite as you are rolling up your sleeves to build a new process from scratch.
Minimum qualifications:
6–8+ years of total professional experience, with a minimum of 4+ years at a top-tier strategy consulting firm.
Demonstrated experience delivering strategic projects within financial services, global payments, fintech, or technology platforms.
Exceptional problem-solving skills, with a proven ability to structure ambiguous strategic questions into clear hypotheses, analytical frameworks, and operational roadmaps.
Strong quantitative and analytical capabilities, with a track record of translating complex data into actionable executive insights.
Superior communication, storytelling, and executive presence, with experience influencing C-suite stakeholders and matrixed global teams.
Preferred qualifications:
Advanced degree (e.g., MBA or Master’s in Finance, Economics, or Business).
Deep domain familiarity with global payments infrastructure, cross-border flows, digital wallets, or multi-jurisdictional licensing regimes.
Hands-on experience leading digital transformation, process automation, or AI implementation within financial operations or compliance.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. Operating within the Strategy & Operations Office of Regulatory & Compliance, we serve as the central strategic engine driving group-wide transformation, regulatory growth, and operational scaling. We work at the intersection of business strategy, regulatory requirements, technology, and execution. It’s a team for structured, highly analytical, and commercially minded problem-solvers who thrive on tackling complex, high-stakes challenges in a fast-moving, hyper-growth environment.\n\n\nWhat you’ll do\n\nThis is a high-visibility, group-wide role within the Regulatory & Compliance Strategy & Operations Office, responsible for shaping and executing Airwallex’s strategic priorities globally. Reporting to the Head of Strategy & Operations (Regulatory & Compliance), you will own and drive critical strategic initiatives—from global market expansion and operating model redesigns to cutting-edge AI and automation initiatives across compliance workflows.\n\nAs an ex-strategy consultant, you will bring rigorous problem-solving, structured frameworks, and executive-level stakeholder management to bridge the gap between high-level regulatory strategy and operational execution. You will partner closely with Global Leadership, Product, Engineering, Risk, and Regional Operations to ensure our regulatory infrastructure scales efficiently alongside our business expansion.\n\n\n\nThis role is based in Singapore.\n\n\nResponsibilities:\n\n - Strategic Project Leadership: Own and drive end-to-end execution of group-wide strategic projects, including new market expansion strategies, global regulatory licensing roadmaps, and cross-functional operating model redesigns.\n\n - Compliance Transformation & Automation: Partner with Product, Data Science, and Engineering to identify, architect, and deploy AI-driven tools, automation workflows, and scalable tech infrastructure across regulatory and compliance operations.\n\n - Operating Model & Strategy Architecture: Diagnose operational bottlenecks and design modern, scalable 1LOD/2LOD interaction models, governance structures, and global compliance frameworks.\n\n - Executive & Group-Wide Alignment: Act as a trusted strategic advisor to senior leadership, preparing board-level presentations, strategic business cases, and quantitative decision frameworks for the Chief Regulatory & Compliance Officer and Global Executive Team.\n\n - Cross-Functional Execution: Mobilize matrixed project teams across Legal, Compliance, Product, Engineering, Finance, and Operations to deliver high-priority strategic mandates on time and within budget.\n\n - Performance & Metrics Governance: Define, track, and optimize key strategic metrics, operational efficiency benchmarks, and ROI on major compliance transformation investments.\n \n\nWho you are\n\nYou have a 'founder's mentality'—you are equally comfortable debating high-level strategy with the C-suite as you are rolling up your sleeves to build a new process from scratch.\n\nMinimum qualifications:\n\n - 6–8+ years of total professional experience, with a minimum of 4+ years at a top-tier strategy consulting firm.\n\n - Demonstrated experience delivering strategic projects within financial services, global payments, fintech, or technology platforms.\n\n - Exceptional problem-solving skills, with a proven ability to structure ambiguous strategic questions into clear hypotheses, analytical frameworks, and operational roadmaps.\n\n - Strong quantitative and analytical capabilities, with a track record of translating complex data into actionable executive insights.\n\n - Superior communication, storytelling, and executive presence, with experience influencing C-suite stakeholders and matrixed global teams.\n\nPreferred qualifications:\n\n - Advanced degree (e.g., MBA or Master’s in Finance, Economics, or Business).\n\n - Deep domain familiarity with global payments infrastructure, cross-border flows, digital wallets, or multi-jurisdictional licensing regimes.\n\n - Hands-on experience leading digital transformation, process automation, or AI implementation within financial operations or compliance.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b10d4dad-e0c6-451a-9dae-a4e5b86276fe","title":"Director of Product Design - Payments","department":"Design","team":"Product Design","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-30T23:39:02.138+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b10d4dad-e0c6-451a-9dae-a4e5b86276fe","applyUrl":"https://jobs.ashbyhq.com/airwallex/b10d4dad-e0c6-451a-9dae-a4e5b86276fe/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We are seeking a visionary, hands-on Director of Product Design to define the future of Airwallex’s payments platform, the global infrastructure that powers how businesses accept payments online and in-person across currencies, methods, and markets. You will own the design strategy and execution of our core payments capabilities, including global e-commerce, point-of-sale, one-click-checkout, and risk and compliance-critical experiences.
You’ll partner closely with product and engineering leaders across Payments and Risk teams, and lead a high-performing team of product designers building powerful payment experiences, APIs, and workflows.
Define a clear, opinionated design strategy for how customers understand and use cash, high-yield, and credit accounts, and inter-account transfers as their organisation grows.
Partner with PM leaders to frame problems, prioritise opportunities, and ensure design is embedded early in product strategy, not only at execution time.
Establish moving money into, within, and out of Airwallex as a user experience foundation that other product areas (e.g. Spend management, Subscription billing, etc.) can build on top of.
Lead end-to-end experience design: Oversee research, object modeling, interaction design, research and testing, and UI design for your team’s products and features.
Raise the quality bar: Set and maintain a world-class standard for UX and UI quality in complex, data-rich screens (e.g. tables, charts, reconciliation views, approvals), ensuring work is robust and polished across desktop, mobile web, and native mobile apps.
Drive a rigorous discovery and validation practice: Ensure your teams use research, experimentation, and product analytics to understand customer behaviour.
Build a collaborative, growth-oriented design practice: Help shape the rituals, feedback practices, and shared standards that keep designers connected across regions and domains.
Integrate with design systems and platform patterns: Collaborate with the design system team to ensure your team’s experiences use and extend shared patterns.
Lead and grow a high-performing design team: Manage and develop senior and staff-level product designers across our London and Singapore design studios, setting clear expectations for impact, craft, and ownership.
Create healthy, effective design-product-engineering partnerships: Develop ways of working that make collaboration with PMs and engineers productive, with design engaged from problem framing through to launch and iteration.
Experience: 12+ years in product / UX design with significant time spent on complex, system-heavy products (e.g. B2B SaaS, developer platforms, financial or payments products). 4+ years leading designers, including managing senior designers or design managers.
Domain knowledge: Experience in online payments, risk & compliance, or adjacent financial products.
Design craft & systems thinking: Deep strengths in interaction design, information architecture, and UX for complex workflows and data-heavy products. Able to think at both the screen and system level: flows, states, permissions, object relationships, and edge cases.
Leadership & influence: Proven ability to set vision, align stakeholders, and lead multi-quarter initiatives that cut across multiple domains and teams. Comfortable debating trade-offs with senior product and engineering leaders, and advocating for customer outcomes with clarity and pragmatism.
Data- and research-informed: Familiar with partnering closely on user research and quantitative analysis to inform decisions, validate designs, and measure impact.
Communication & storytelling: Excellent written and verbal communication skills, with the ability to make complex financial and technical concepts accessible to diverse audiences.
Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities and ambiguous constraints.
Background working with API products and developer-facing experiences.
Degree in Design, HCI, Computer Science, or a related field.
We work in a hybrid model, with teams collaborating in-office and remotely across regions.
Airwallex is a high performance, high responsibility, high impact workplace where you’ll be expected to take ownership and ship meaningful work.
If you’re excited to design the financial operating system for modern businesses and lead a pivotal part of that experience, we’d love to hear from you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nWe are seeking a visionary, hands-on Director of Product Design to define the future of Airwallex’s payments platform, the global infrastructure that powers how businesses accept payments online and in-person across currencies, methods, and markets. You will own the design strategy and execution of our core payments capabilities, including global e-commerce, point-of-sale, one-click-checkout, and risk and compliance-critical experiences.\n\nYou’ll partner closely with product and engineering leaders across Payments and Risk teams, and lead a high-performing team of product designers building powerful payment experiences, APIs, and workflows.\n\n\n\n\nRESPONSIBILITIES\n\n\nPRODUCT & DESIGN STRATEGY\n\n - Define a clear, opinionated design strategy for how customers understand and use cash, high-yield, and credit accounts, and inter-account transfers as their organisation grows.\n\n - Partner with PM leaders to frame problems, prioritise opportunities, and ensure design is embedded early in product strategy, not only at execution time.\n\n - Establish moving money into, within, and out of Airwallex as a user experience foundation that other product areas (e.g. Spend management, Subscription billing, etc.) can build on top of.\n\n\nDESIGN LEADERSHIP & EXECUTION\n\n - Lead end-to-end experience design: Oversee research, object modeling, interaction design, research and testing, and UI design for your team’s products and features.\n\n - Raise the quality bar: Set and maintain a world-class standard for UX and UI quality in complex, data-rich screens (e.g. tables, charts, reconciliation views, approvals), ensuring work is robust and polished across desktop, mobile web, and native mobile apps.\n\n - Drive a rigorous discovery and validation practice: Ensure your teams use research, experimentation, and product analytics to understand customer behaviour.\n\n - Build a collaborative, growth-oriented design practice: Help shape the rituals, feedback practices, and shared standards that keep designers connected across regions and domains.\n\n - Integrate with design systems and platform patterns: Collaborate with the design system team to ensure your team’s experiences use and extend shared patterns.\n\n\nPEOPLE LEADERSHIP & ORG BUILDING\n\n - Lead and grow a high-performing design team: Manage and develop senior and staff-level product designers across our London and Singapore design studios, setting clear expectations for impact, craft, and ownership.\n\n - Create healthy, effective design-product-engineering partnerships: Develop ways of working that make collaboration with PMs and engineers productive, with design engaged from problem framing through to launch and iteration.\n\n\nREQUIREMENTS\n\n - Experience: 12+ years in product / UX design with significant time spent on complex, system-heavy products (e.g. B2B SaaS, developer platforms, financial or payments products). 4+ years leading designers, including managing senior designers or design managers.\n\n - Domain knowledge: Experience in online payments, risk & compliance, or adjacent financial products.\n\n - Design craft & systems thinking: Deep strengths in interaction design, information architecture, and UX for complex workflows and data-heavy products. Able to think at both the screen and system level: flows, states, permissions, object relationships, and edge cases.\n\n - Leadership & influence: Proven ability to set vision, align stakeholders, and lead multi-quarter initiatives that cut across multiple domains and teams. Comfortable debating trade-offs with senior product and engineering leaders, and advocating for customer outcomes with clarity and pragmatism.\n\n - Data- and research-informed: Familiar with partnering closely on user research and quantitative analysis to inform decisions, validate designs, and measure impact.\n\n - Communication & storytelling: Excellent written and verbal communication skills, with the ability to make complex financial and technical concepts accessible to diverse audiences.\n\n - Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities and ambiguous constraints.\n\n\nNICE TO HAVES\n\n - Background working with API products and developer-facing experiences.\n\n - Degree in Design, HCI, Computer Science, or a related field.\n\n\nWORKING AT AIRWALLEX\n\n - We work in a hybrid model, with teams collaborating in-office and remotely across regions.\n\n - Airwallex is a high performance, high responsibility, high impact workplace where you’ll be expected to take ownership and ship meaningful work.\n\n - If you’re excited to design the financial operating system for modern businesses and lead a pivotal part of that experience, we’d love to hear from you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1a424b60-e6c0-4b21-8a42-4b0da4589b5a","title":"Manager, Performance Marketing, Ad Tech & Measurement","department":"Marketing","team":"Global Growth Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T22:09:31.131+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1a424b60-e6c0-4b21-8a42-4b0da4589b5a","applyUrl":"https://jobs.ashbyhq.com/airwallex/1a424b60-e6c0-4b21-8a42-4b0da4589b5a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own full-funnel B2B brandformance across programmatic display and video, CTV, YouTube, LinkedIn, Meta, and emerging channels, connecting upper-funnel media to qualified pipeline and revenue.
You’ll build and manage the campaign infrastructure and measurement systems behind that work, including campaign architecture, audience strategy, budgets, pacing, frequency, creative optimization, tagging, first-party audiences, lead enrichment, and signal flows between media platforms, Marketo, Salesforce, and analytics.
You’ll investigate lead and account-level data, develop leading indicators of lead quality, and use AI and analytical approaches to make smarter investment decisions while B2B conversion cycles mature.
You’ll design measurement and incrementality frameworks, build feedback loops between media performance and downstream outcomes, and partner closely with Marketing Operations, RevOps, Data Science, Analytics, and technical teams.
You’ll work from our San Francisco office three days a week.
5+ years of experience in B2B performance marketing, brandformance, programmatic media, demand generation, or a related discipline.
Proven experience connecting upper-funnel media to qualified leads, pipeline, and revenue through full-funnel campaign strategy and measurement.
Hands-on expertise with DV360 and programmatic media, including campaign architecture, insertion orders, line items, audience targeting, pacing, frequency, and optimisation.
Strong working knowledge of CTV and digital advertising measurement, including impression tracking, view-through measurement, conversion tracking, and attribution.
Advanced experience with Google Tag Manager and digital measurement implementation, including tagging requirements, QA, troubleshooting, and data validation.
Strong experience with Marketo and Salesforce and an understanding of how media, lead, account, opportunity, and attribution data connect across the funnel.
Strong analytical and problem-solving skills, with the ability to investigate lead and account-level data and translate media signals into actionable insights.
Excellent cross-functional communication skills, with the ability to partner effectively with Marketing, RevOps, Data Science, Analytics, and technical teams.
Experience with first-party audience activation, lead enrichment, firmographic and account data, and CRM-to-media integrations.
Experience designing or evaluating incrementality tests, lift studies, geo experiments, holdouts, or other causal measurement approaches.
Experience using AI, machine learning, predictive scoring, or advanced analytics to improve audience targeting or lead-quality assessment.
Experience building scalable measurement frameworks, tagging governance, and campaign QA processes across multiple channels or markets.
Experience in a complex B2B SaaS, fintech, payments, or enterprise technology environment with longer sales cycles.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own full-funnel B2B brandformance across programmatic display and video, CTV, YouTube, LinkedIn, Meta, and emerging channels, connecting upper-funnel media to qualified pipeline and revenue.\n\nYou’ll build and manage the campaign infrastructure and measurement systems behind that work, including campaign architecture, audience strategy, budgets, pacing, frequency, creative optimization, tagging, first-party audiences, lead enrichment, and signal flows between media platforms, Marketo, Salesforce, and analytics.\n\nYou’ll investigate lead and account-level data, develop leading indicators of lead quality, and use AI and analytical approaches to make smarter investment decisions while B2B conversion cycles mature.\n\nYou’ll design measurement and incrementality frameworks, build feedback loops between media performance and downstream outcomes, and partner closely with Marketing Operations, RevOps, Data Science, Analytics, and technical teams.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of experience in B2B performance marketing, brandformance, programmatic media, demand generation, or a related discipline.\n\n - Proven experience connecting upper-funnel media to qualified leads, pipeline, and revenue through full-funnel campaign strategy and measurement.\n\n - Hands-on expertise with DV360 and programmatic media, including campaign architecture, insertion orders, line items, audience targeting, pacing, frequency, and optimisation.\n\n - Strong working knowledge of CTV and digital advertising measurement, including impression tracking, view-through measurement, conversion tracking, and attribution.\n\n - Advanced experience with Google Tag Manager and digital measurement implementation, including tagging requirements, QA, troubleshooting, and data validation.\n\n - Strong experience with Marketo and Salesforce and an understanding of how media, lead, account, opportunity, and attribution data connect across the funnel.\n\n - Strong analytical and problem-solving skills, with the ability to investigate lead and account-level data and translate media signals into actionable insights.\n\n - Excellent cross-functional communication skills, with the ability to partner effectively with Marketing, RevOps, Data Science, Analytics, and technical teams.\n\n\nPREFERRED\n\n - Experience with first-party audience activation, lead enrichment, firmographic and account data, and CRM-to-media integrations.\n\n - Experience designing or evaluating incrementality tests, lift studies, geo experiments, holdouts, or other causal measurement approaches.\n\n - Experience using AI, machine learning, predictive scoring, or advanced analytics to improve audience targeting or lead-quality assessment.\n\n - Experience building scalable measurement frameworks, tagging governance, and campaign QA processes across multiple channels or markets.\n\n - Experience in a complex B2B SaaS, fintech, payments, or enterprise technology environment with longer sales cycles.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$110K – $170K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$110K - $170K","compensationTiers":[{"id":"d8072b07-346c-44ab-9f05-1b5b25d3c2ad","tierSummary":"$110K – $170K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"2b314444-0cdd-40ae-95f8-183da2a448f4","summary":"$110K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":170000},{"id":"e9fe7827-de27-4296-9f45-2c3af1b2fd76","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"17db8f94-31a1-40cb-8852-e6e763e8160c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":170000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"74c8283c-24d9-411f-be8c-495b59887676","title":"Staff Corporate Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-05T05:21:21.910+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/74c8283c-24d9-411f-be8c-495b59887676","applyUrl":"https://jobs.ashbyhq.com/airwallex/74c8283c-24d9-411f-be8c-495b59887676/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against threats including malware, phishing and unauthorised access. You’ll detect, investigate and prevent security issues across a modern corporate environment, using digital forensics, incident response and security tooling.
Defend Airwallex’s enterprise systems and employees against malware, phishing and unauthorised access.
Design, develop, test and evaluate corporate security controls across identity providers, endpoints, corporate networks and other platforms.
Build security alerts and workflows, and hunt through log sources to identify emerging threats.
Deploy, configure and operate security tooling with a focus on measurable impact.
Improve the quality and depth of incident response investigations across the corporate environment.
You’ll work from our San Francisco office three days a week.
Essentials
A bachelor’s degree in Computer Science, Cybersecurity or a similar field.
7+ years’ experience in a security engineering or incident response role within a technology company.
Strong experience with CrowdStrike, Splunk or other common security monitoring tools.
An in-depth understanding of common attacker tools and techniques, including how to detect and prevent them.
Demonstrated ability to respond to incidents with thorough, high-quality investigations.
Experience securing endpoints, including with MDM tooling such as Kandji or Intune.
Strong communication skills, with the ability to explain technical security and software concepts to non-technical audiences.
A passion for solving complex challenges in high-growth startups.
Self-motivation and a drive to learn new skills or deepen existing ones.
Preferred
Experience with GCP, Alibaba Cloud or other cloud platforms.
Experience with Okta, Google Workspace and cloud-based VPN services.
A strong engineering background with scripting experience in Python, Bash or PowerShell.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You simplify complexity rather than hiding behind it.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against threats including malware, phishing and unauthorised access. You’ll detect, investigate and prevent security issues across a modern corporate environment, using digital forensics, incident response and security tooling.\n\n - Defend Airwallex’s enterprise systems and employees against malware, phishing and unauthorised access.\n\n - Design, develop, test and evaluate corporate security controls across identity providers, endpoints, corporate networks and other platforms.\n\n - Build security alerts and workflows, and hunt through log sources to identify emerging threats.\n\n - Deploy, configure and operate security tooling with a focus on measurable impact.\n\n - Improve the quality and depth of incident response investigations across the corporate environment.\n\nYou’ll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Cybersecurity or a similar field.\n\n - 7+ years’ experience in a security engineering or incident response role within a technology company.\n\n - Strong experience with CrowdStrike, Splunk or other common security monitoring tools.\n\n - An in-depth understanding of common attacker tools and techniques, including how to detect and prevent them.\n\n - Demonstrated ability to respond to incidents with thorough, high-quality investigations.\n\n - Experience securing endpoints, including with MDM tooling such as Kandji or Intune.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to non-technical audiences.\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and a drive to learn new skills or deepen existing ones.\n\nPreferred\n\n - Experience with GCP, Alibaba Cloud or other cloud platforms.\n\n - Experience with Okta, Google Workspace and cloud-based VPN services.\n\n - A strong engineering background with scripting experience in Python, Bash or PowerShell.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$175K – $270K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$175K - $270K","compensationTiers":[{"id":"1985e8f1-5a23-45ec-834a-ef464880e70e","tierSummary":"$175K – $270K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c137bf14-8789-4337-a12a-c0404030f91c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d60944fb-8e79-447e-bb4b-fa2860275650","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"35f9f1d7-9c4a-4d4d-a980-386f1ccb458a","summary":"$175K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":270000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":270000}]}},{"id":"bcddc6a4-bcf2-4729-852e-c5ba4612b344","title":"Senior IT Support Engineer, China","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-04T10:25:18.827+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bcddc6a4-bcf2-4729-852e-c5ba4612b344","applyUrl":"https://jobs.ashbyhq.com/airwallex/bcddc6a4-bcf2-4729-852e-c5ba4612b344/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll provide outstanding on-site and remote IT support for Airwallex employees and contractors across hardware, software, SaaS applications, networking and office technology. You'll deliver a high-quality support experience across new-hire onboarding, service desk tickets, walk-up support, meeting rooms and all-hands events.
Own a reliable support experience across hardware, software, SaaS applications, networking and office technology.
Deliver smooth new-hire onboarding, service desk and walk-up support, as well as meeting-room and all-hands event support.
Run weekly new-hire IT onboarding events, helping new starters set up their computers, accounts and access to Airwallex systems.
Administer and troubleshoot core SaaS applications, including Google Workspace, Slack, Okta, Confluence, Jira and Zoom, while building clear documentation and knowledge guides.
Improve global IT Operations processes by handling complex requests, triaging competing priorities, escalating where needed and sharing feedback with international peers.
Support occasional events and operational needs, including network upgrades and marketing events, as part of a basic on-call schedule.
You'll work from our Shanghai office five days a week.
Exceptional customer service and hospitality skills, with the patience and empathy to support people in time-sensitive situations.
Exceptional written and verbal communication skills.
Strong documentation skills, with the ability to document your work and write clear, high-quality knowledge articles.
Prior macOS support experience.
Experience administering or supporting Google Workspace, Okta, Confluence, Jira and Zoom.
Strong Slack skills and the ability to communicate technical issues efficiently and clearly.
Experience supporting employees in an international company with offices and leaders in other countries.
Strong foundational technical troubleshooting skills across hardware and software.
Intermediate networking troubleshooting skills, including familiarity with Wi-Fi, DNS and office network issues.
Experience working in high-growth, multinational technology companies, with an understanding of different cultures and the patience to work through technical problems across languages.
Experience working in a matrix environment, with projects spanning multiple teams.
The ability to multitask and manage competing priorities, quickly identifying what needs to happen first and what can wait.
Flexibility to participate in a basic on-call schedule and support occasional events, such as network upgrades or marketing events.
The ability to lift and move common IT hardware, including desktop monitors and accessories, and perform basic tool-assisted assembly and disassembly where reasonably necessary.
Experience in financial services, fintech or payments.
Experience in hospitality or another customer-focused environment.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You say what you mean. You're direct, but you lead with respect.
Enterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll provide outstanding on-site and remote IT support for Airwallex employees and contractors across hardware, software, SaaS applications, networking and office technology. You'll deliver a high-quality support experience across new-hire onboarding, service desk tickets, walk-up support, meeting rooms and all-hands events.\n\n - Own a reliable support experience across hardware, software, SaaS applications, networking and office technology.\n\n - Deliver smooth new-hire onboarding, service desk and walk-up support, as well as meeting-room and all-hands event support.\n\n - Run weekly new-hire IT onboarding events, helping new starters set up their computers, accounts and access to Airwallex systems.\n\n - Administer and troubleshoot core SaaS applications, including Google Workspace, Slack, Okta, Confluence, Jira and Zoom, while building clear documentation and knowledge guides.\n\n - Improve global IT Operations processes by handling complex requests, triaging competing priorities, escalating where needed and sharing feedback with international peers.\n\n - Support occasional events and operational needs, including network upgrades and marketing events, as part of a basic on-call schedule.\n\n\n\nYou'll work from our Shanghai office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Exceptional customer service and hospitality skills, with the patience and empathy to support people in time-sensitive situations.\n\n - Exceptional written and verbal communication skills.\n\n - Strong documentation skills, with the ability to document your work and write clear, high-quality knowledge articles.\n\n - Prior macOS support experience.\n\n - Experience administering or supporting Google Workspace, Okta, Confluence, Jira and Zoom.\n\n - Strong Slack skills and the ability to communicate technical issues efficiently and clearly.\n\n - Experience supporting employees in an international company with offices and leaders in other countries.\n\n - Strong foundational technical troubleshooting skills across hardware and software.\n\n - Intermediate networking troubleshooting skills, including familiarity with Wi-Fi, DNS and office network issues.\n\n - Experience working in high-growth, multinational technology companies, with an understanding of different cultures and the patience to work through technical problems across languages.\n\n - Experience working in a matrix environment, with projects spanning multiple teams.\n\n - The ability to multitask and manage competing priorities, quickly identifying what needs to happen first and what can wait.\n\n - Flexibility to participate in a basic on-call schedule and support occasional events, such as network upgrades or marketing events.\n\n - The ability to lift and move common IT hardware, including desktop monitors and accessories, and perform basic tool-assisted assembly and disassembly where reasonably necessary.\n\n\nPREFERRED\n\n - Experience in financial services, fintech or payments.\n\n - Experience in hospitality or another customer-focused environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6d70c4e9-add4-40f4-b2df-e26b37c856c5","title":"Senior Site Reliability Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-20T07:36:13.710+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6d70c4e9-add4-40f4-b2df-e26b37c856c5","applyUrl":"https://jobs.ashbyhq.com/airwallex/6d70c4e9-add4-40f4-b2df-e26b37c856c5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Site Reliability Engineer, you’ll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure for key product initiatives. You’ll lead infrastructure design and delivery for complex, high-risk projects, including launching new services, executing global data centre migrations, and modernising data pipelines.
Improve reliability, performance, observability, and operational readiness across critical systems.
Partner with development, DevOps, and security teams to build resilient services.
Own infrastructure design and delivery for new services and roadmap initiatives.
Drive incident response, automation, team-level SLOs, runbooks, and DevOps performance metrics.
Deliver reliable infrastructure for complex, cross-functional projects with high availability and compliance requirements.
You'll work from our San Francisco office three days a week.
At least 5 years’ experience in an SRE, DevOps, or infrastructure-focused engineering role.
A bachelor’s degree in Computer Science, Software Engineering, or a related field.
Expertise in cloud platforms such as AWS or GCP, Kubernetes, observability, and incident response.
Experience leading SRE strategy for large-scale, cross-functional projects.
Strong experience supporting production systems with high availability and compliance requirements.
A proven ability to work closely with developers and guide reliability best practices.
Experience architecting and implementing cloud infrastructure for new services and roadmap initiatives.
Experience embedding with development teams to improve reliability, performance, and operational readiness.
Experience leading incident response, observability, and automation across critical systems.
Experience owning team-level SLOs, runbooks, and DevOps performance metrics.
Experience collaborating with central DevOps and security teams to ensure compliance and resilience.
Experience in a fintech or similarly regulated industry.
Familiarity with data streaming, analytics pipelines, or financial data systems.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Site Reliability Engineer, you’ll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure for key product initiatives. You’ll lead infrastructure design and delivery for complex, high-risk projects, including launching new services, executing global data centre migrations, and modernising data pipelines.\n\n - Improve reliability, performance, observability, and operational readiness across critical systems.\n\n - Partner with development, DevOps, and security teams to build resilient services.\n\n - Own infrastructure design and delivery for new services and roadmap initiatives.\n\n - Drive incident response, automation, team-level SLOs, runbooks, and DevOps performance metrics.\n\n - Deliver reliable infrastructure for complex, cross-functional projects with high availability and compliance requirements.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - At least 5 years’ experience in an SRE, DevOps, or infrastructure-focused engineering role.\n\n - A bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Expertise in cloud platforms such as AWS or GCP, Kubernetes, observability, and incident response.\n\n - Experience leading SRE strategy for large-scale, cross-functional projects.\n\n - Strong experience supporting production systems with high availability and compliance requirements.\n\n - A proven ability to work closely with developers and guide reliability best practices.\n\n - Experience architecting and implementing cloud infrastructure for new services and roadmap initiatives.\n\n - Experience embedding with development teams to improve reliability, performance, and operational readiness.\n\n - Experience leading incident response, observability, and automation across critical systems.\n\n - Experience owning team-level SLOs, runbooks, and DevOps performance metrics.\n\n - Experience collaborating with central DevOps and security teams to ensure compliance and resilience.\n\n\nPREFERRED\n\n - Experience in a fintech or similarly regulated industry.\n\n - Familiarity with data streaming, analytics pipelines, or financial data systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $250K","compensationTiers":[{"id":"673cb7d7-948e-4758-bf3c-e1d41026affa","tierSummary":"$160K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"79f36d26-5b48-4d09-a793-1c3933236b05","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"20511e61-6fd7-4e66-adb4-fa6bcd4853af","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ec2f9521-417b-4bad-bc12-ee9966de3f54","summary":"$160K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":250000}]}},{"id":"62807cda-3cd0-4501-ab89-5560723c7eca","title":"Senior Technical Account Manager","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T05:43:59.878+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/62807cda-3cd0-4501-ab89-5560723c7eca","applyUrl":"https://jobs.ashbyhq.com/airwallex/62807cda-3cd0-4501-ab89-5560723c7eca/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Enterprise Business team partners with some of the most sophisticated and high-potential businesses in the world, helping them leverage Airwallex’s products to scale globally. We work closely with product, engineering, marketing and operations teams to solve complex problems for our customers and deliver long-term value. You’ll join a collaborative, ambitious and supportive team that thrives on ownership, customer impact and continuous improvement.
What you'll do
As a Technical Account Manager, you’ll be the trusted technical advisor for a portfolio of enterprise and high‑growth customers across Europe. You’ll sit at the intersection of product, engineering and commercial teams: guiding complex API integrations, troubleshooting issues, and using data to drive adoption, expansion and long‑term retention. You’ll combine deep technical understanding of APIs and payment flows with strong stakeholder management skills – from hands‑on engineers through to senior commercial leaders.
This role is based in London, with a 3 days in office policy.
Responsibilities:
Act as the technical owner for a portfolio of customers integrating and scaling on Airwallex’s platforms (APIs, SDKs and system integrations), with a solid understanding of complex technical architectures.
Build deep, hands‑on expertise in Airwallex’s payment, treasury, issuing and embedded finance products, advising customers on best‑practice integration patterns and optimisation opportunities.
Diagnose and resolve complex technical and operational challenges across the stack, coordinating with Commercial, Engineering, Product and Compliance teams to drive timely, high‑quality outcomes.
Serve as a strategic technical partner for enterprise clients: understand their roadmap and priorities, align Airwallex solutions to their goals, and proactively manage the post‑sale relationship to drive adoption, growth and retention.
Plan and lead regular business and technical reviews (e.g. QBRs) with the commercial owner, surfacing insights on performance, risks and opportunities – and turning them into clear action plans.
Own technical escalations for your accounts, providing calm, structured leadership through incidents and ensuring clear, executive‑ready communication throughout.
Partner closely with Account Executives and Account Managers to identify and shape expansion opportunities (upsell and cross‑sell), contributing technical insight into account plans and commercial proposals.
Use product usage data, commercial metrics and client health indicators to monitor account health, prioritise initiatives, and recommend strategies that improve outcomes for both customers and Airwallex.
Stay current on the European payments and fintech landscape (including regulations such as PSD2 and local market nuances) and translate that knowledge into practical guidance for customers.
Communicate complex technical concepts clearly and confidently to both technical and non‑technical stakeholders, adapting your style across cultures and audiences.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5+ years in a technical customer‑facing role (e.g. Technical Account Manager, Solutions Consultant, Technical CSM, Implementation Manager) within payments, fintech, SaaS or financial services.
Strong technical foundation with solid understanding of APIs, SDKs, webhooks and system integrations, and the ability to quickly grasp complex technical architectures.
Proven, hands‑on experience designing, implementing and supporting integrations for payment or similar financial product stacks.
Demonstrated track record of diagnosing and solving complex technical and operational issues, working through cross‑functional teams to drive resolution.
Experience acting as a trusted technical advisor to enterprise customers, including managing post‑sale relationships, leading structured reviews (e.g. QBRs) and handling high‑stakes escalations.
Evidence of a commercial mindset – comfortable partnering with sales and account management teams to identify and shape upsell and cross‑sell opportunities.
Fluency in English, with excellent written and verbal communication skills and the ability to clearly explain technical concepts to both engineers and senior non‑technical stakeholders.
Self‑starter who thrives in a fast‑paced, high‑growth environment, able to manage multiple complex accounts and willing to travel within Europe as required.
Preferred qualifications:
Deep domain knowledge of the European payments, fintech or financial services landscape, including familiarity with regulations such as PSD2, SEPA and major local payment methods.
Proficiency in at least one additional major European language (e.g. German, French, Spanish or Dutch) to support client engagement across the region.
Experience using data and analytics (e.g. dashboards, logs, basic querying) to monitor product usage, understand client behaviour and inform recommendations or prioritisation.
Background working closely with or within Product, Engineering, Compliance and Operations teams, with a track record of influencing roadmaps based on customer needs and market insights.
Prior experience in a scale‑up or similar high‑growth environment, with comfort navigating ambiguity and contributing to building new processes and best practices.About the team
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Enterprise Business team partners with some of the most sophisticated and high-potential businesses in the world, helping them leverage Airwallex’s products to scale globally. We work closely with product, engineering, marketing and operations teams to solve complex problems for our customers and deliver long-term value. You’ll join a collaborative, ambitious and supportive team that thrives on ownership, customer impact and continuous improvement.\n\nWhat you'll do\n\nAs a Technical Account Manager, you’ll be the trusted technical advisor for a portfolio of enterprise and high‑growth customers across Europe. You’ll sit at the intersection of product, engineering and commercial teams: guiding complex API integrations, troubleshooting issues, and using data to drive adoption, expansion and long‑term retention. You’ll combine deep technical understanding of APIs and payment flows with strong stakeholder management skills – from hands‑on engineers through to senior commercial leaders.\n\nThis role is based in London, with a 3 days in office policy.\n\nResponsibilities:\n\n - Act as the technical owner for a portfolio of customers integrating and scaling on Airwallex’s platforms (APIs, SDKs and system integrations), with a solid understanding of complex technical architectures.\n\n - Build deep, hands‑on expertise in Airwallex’s payment, treasury, issuing and embedded finance products, advising customers on best‑practice integration patterns and optimisation opportunities.\n\n - Diagnose and resolve complex technical and operational challenges across the stack, coordinating with Commercial, Engineering, Product and Compliance teams to drive timely, high‑quality outcomes.\n\n - Serve as a strategic technical partner for enterprise clients: understand their roadmap and priorities, align Airwallex solutions to their goals, and proactively manage the post‑sale relationship to drive adoption, growth and retention.\n\n - Plan and lead regular business and technical reviews (e.g. QBRs) with the commercial owner, surfacing insights on performance, risks and opportunities – and turning them into clear action plans.\n\n - Own technical escalations for your accounts, providing calm, structured leadership through incidents and ensuring clear, executive‑ready communication throughout.\n\n - Partner closely with Account Executives and Account Managers to identify and shape expansion opportunities (upsell and cross‑sell), contributing technical insight into account plans and commercial proposals.\n\n - Use product usage data, commercial metrics and client health indicators to monitor account health, prioritise initiatives, and recommend strategies that improve outcomes for both customers and Airwallex.\n\n - Stay current on the European payments and fintech landscape (including regulations such as PSD2 and local market nuances) and translate that knowledge into practical guidance for customers.\n\n - Communicate complex technical concepts clearly and confidently to both technical and non‑technical stakeholders, adapting your style across cultures and audiences.\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - 5+ years in a technical customer‑facing role (e.g. Technical Account Manager, Solutions Consultant, Technical CSM, Implementation Manager) within payments, fintech, SaaS or financial services.\n\n - Strong technical foundation with solid understanding of APIs, SDKs, webhooks and system integrations, and the ability to quickly grasp complex technical architectures.\n\n - Proven, hands‑on experience designing, implementing and supporting integrations for payment or similar financial product stacks.\n\n - Demonstrated track record of diagnosing and solving complex technical and operational issues, working through cross‑functional teams to drive resolution.\n\n - Experience acting as a trusted technical advisor to enterprise customers, including managing post‑sale relationships, leading structured reviews (e.g. QBRs) and handling high‑stakes escalations.\n\n - Evidence of a commercial mindset – comfortable partnering with sales and account management teams to identify and shape upsell and cross‑sell opportunities.\n\n - Fluency in English, with excellent written and verbal communication skills and the ability to clearly explain technical concepts to both engineers and senior non‑technical stakeholders.\n\n - Self‑starter who thrives in a fast‑paced, high‑growth environment, able to manage multiple complex accounts and willing to travel within Europe as required.\n\nPreferred qualifications:\n\n - Deep domain knowledge of the European payments, fintech or financial services landscape, including familiarity with regulations such as PSD2, SEPA and major local payment methods.\n\n - Proficiency in at least one additional major European language (e.g. German, French, Spanish or Dutch) to support client engagement across the region.\n\n - Experience using data and analytics (e.g. dashboards, logs, basic querying) to monitor product usage, understand client behaviour and inform recommendations or prioritisation.\n\n - Background working closely with or within Product, Engineering, Compliance and Operations teams, with a track record of influencing roadmaps based on customer needs and market insights.\n\n - Prior experience in a scale‑up or similar high‑growth environment, with comfort navigating ambiguity and contributing to building new processes and best practices.About the team\n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0248185e-80e7-49e5-bef2-269323b4c0c4","title":"(Senior) iOS Engineer, Mobile - Identity & Org","department":"Engineering","team":"Org & Identity","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-03T07:38:05.686+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0248185e-80e7-49e5-bef2-269323b4c0c4","applyUrl":"https://jobs.ashbyhq.com/airwallex/0248185e-80e7-49e5-bef2-269323b4c0c4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an experienced iOS Engineer, you’ll build and evolve the Airwallex Mobile App, helping customers access our payment products globally while they’re on the go. You’ll design and implement native iOS applications and libraries in Swift, partnering with product managers, designers and engineers to deliver secure, reliable and maintainable mobile experiences. You’ll contribute across the full product development lifecycle, from defining requirements and technical specifications through to implementation, testing and ongoing improvement. You’ll also help strengthen our architecture, developer experience and engineering practices as Airwallex continues to grow.
Essentials
5+ years of professional experience developing native iOS applications using Swift.
Expert knowledge of iOS frameworks and the broader iOS ecosystem.
Strong understanding of mobile development design patterns.
Experience working with RESTful APIs.
Experience designing and implementing enterprise applications and reusable iOS libraries.
A track record of owning product development end to end, from requirements and technical design through to delivery.
Experience writing robust, maintainable code with high test coverage.
Experience maintaining automation pipelines for CI/CD.
Strong understanding of practices for protecting sensitive customer data and supporting regulatory compliance.
Ability to work independently and collaborate effectively with product, design and engineering stakeholders.
Fluency in English.
Preferred
Experience developing for Android or working with native Android technologies.
A bachelor’s or master’s degree in Computer Science or a related field.
Experience working on secure, reliable and developer-friendly financial or payment products.
You're comfortable owning the roadmap yourself.
You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an experienced iOS Engineer, you’ll build and evolve the Airwallex Mobile App, helping customers access our payment products globally while they’re on the go. You’ll design and implement native iOS applications and libraries in Swift, partnering with product managers, designers and engineers to deliver secure, reliable and maintainable mobile experiences. You’ll contribute across the full product development lifecycle, from defining requirements and technical specifications through to implementation, testing and ongoing improvement. You’ll also help strengthen our architecture, developer experience and engineering practices as Airwallex continues to grow.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of professional experience developing native iOS applications using Swift.\n\n - Expert knowledge of iOS frameworks and the broader iOS ecosystem.\n\n - Strong understanding of mobile development design patterns.\n\n - Experience working with RESTful APIs.\n\n - Experience designing and implementing enterprise applications and reusable iOS libraries.\n\n - A track record of owning product development end to end, from requirements and technical design through to delivery.\n\n - Experience writing robust, maintainable code with high test coverage.\n\n - Experience maintaining automation pipelines for CI/CD.\n\n - Strong understanding of practices for protecting sensitive customer data and supporting regulatory compliance.\n\n - Ability to work independently and collaborate effectively with product, design and engineering stakeholders.\n\n - Fluency in English.\n\nPreferred\n\n - Experience developing for Android or working with native Android technologies.\n\n - A bachelor’s or master’s degree in Computer Science or a related field.\n\n - Experience working on secure, reliable and developer-friendly financial or payment products.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"SGD 203K – SGD 263K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"SGD 203K - SGD 263K","compensationTiers":[{"id":"b4ce2512-0a87-406b-99b4-79d41a588bdd","tierSummary":"SGD 203K – SGD 263K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ccdb2e0e-7421-4adf-bc02-f4c2ada8be3a","summary":"SGD 203K – SGD 263K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":203000,"maxValue":263000},{"id":"64a57c11-cbc3-40ab-8677-15b263da712d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3bec0971-1bda-42dc-8a4e-676a7d340e62","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":203000,"maxValue":263000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null}]}},{"id":"967a6fef-cfb1-4a1b-98c2-50690489bd4e","title":"Director of Product Design - Developer Platform","department":"Design","team":"Product Design","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-30T23:39:17.218+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/967a6fef-cfb1-4a1b-98c2-50690489bd4e","applyUrl":"https://jobs.ashbyhq.com/airwallex/967a6fef-cfb1-4a1b-98c2-50690489bd4e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We are seeking a visionary, hands-on Director of Product Design to lead the design of Airwallex’s developer platform. You will own the design strategy and execution for our end-to-end developer experience, spanning our APIs, SDKs, developer tools, documentation, ecosystem integrations, and whitelabel customer management tools.
You’ll partner closely with product and engineering leaders across the company and high-performing team of product designers focused on world-class developer experiences that power a thriving embedded finance and partner ecosystem.
Define a clear, opinionated design strategy for how customers understand and use cash, high-yield, and credit accounts, and inter-account transfers as their organisation grows.
Partner with PM leaders to frame problems, prioritise opportunities, and ensure design is embedded early in product strategy, not only at execution time.
Establish moving money into, within, and out of Airwallex as a user experience foundation that other product areas (e.g. Spend management, Subscription billing, etc.) can build on top of.
Lead end-to-end experience design: Oversee research, object modeling, interaction design, research and testing, and UI design for your team’s products and features.
Raise the quality bar: Set and maintain a world-class standard for UX and UI quality in complex, data-rich screens (e.g. tables, charts, reconciliation views, approvals), ensuring work is robust and polished across desktop, mobile web, and native mobile apps.
Drive a rigorous discovery and validation practice: Ensure your teams use research, experimentation, and product analytics to understand customer behaviour.
Build a collaborative, growth-oriented design practice: Help shape the rituals, feedback practices, and shared standards that keep designers connected across regions and domains.
Integrate with design systems and platform patterns: Collaborate with the design system team to ensure your team’s experiences use and extend shared patterns.
Lead and grow a high-performing design team: Manage and develop senior and staff-level product designers across our London and Singapore design studios, setting clear expectations for impact, craft, and ownership.
Create healthy, effective design-product-engineering partnerships: Develop ways of working that make collaboration with PMs and engineers productive, with design engaged from problem framing through to launch and iteration.
Experience: 12+ years in product / UX design with significant time spent on complex, system-heavy products (e.g. B2B SaaS, developer platforms, financial or payments products). 4+ years leading designers, including managing senior designers or design managers.
Domain knowledge: Experience with developer platforms, APIs, SDKs, and technical tooling in fintech, payments, or financial infrastructure, ideally with exposure to embedded finance.
Design craft & systems thinking: Deep strengths in interaction design, information architecture, and UX for complex workflows and data-heavy products. Able to think at both the screen and system level: flows, states, permissions, object relationships, and edge cases.
Leadership & influence: Proven ability to set vision, align stakeholders, and lead multi-quarter initiatives that cut across multiple domains and teams. Comfortable debating trade-offs with senior product and engineering leaders, and advocating for customer outcomes with clarity and pragmatism.
Data- and research-informed: Familiar with partnering closely on user research and quantitative analysis to inform decisions, validate designs, and measure impact.
Communication & storytelling: Excellent written and verbal communication skills, with the ability to make complex financial and technical concepts accessible to diverse audiences.
Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities and ambiguous constraints.
Background working with API products and developer-facing experiences.
Degree in Design, HCI, Computer Science, or a related field.
We work in a hybrid model, with teams collaborating in-office and remotely across regions.
Airwallex is a high performance, high responsibility, high impact workplace where you’ll be expected to take ownership and ship meaningful work.
If you’re excited to design the financial operating system for modern businesses and lead a pivotal part of that experience, we’d love to hear from you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nWe are seeking a visionary, hands-on Director of Product Design to lead the design of Airwallex’s developer platform. You will own the design strategy and execution for our end-to-end developer experience, spanning our APIs, SDKs, developer tools, documentation, ecosystem integrations, and whitelabel customer management tools.\n\nYou’ll partner closely with product and engineering leaders across the company and high-performing team of product designers focused on world-class developer experiences that power a thriving embedded finance and partner ecosystem.\n\n\n\n\nRESPONSIBILITIES\n\n\nPRODUCT & DESIGN STRATEGY\n\n - Define a clear, opinionated design strategy for how customers understand and use cash, high-yield, and credit accounts, and inter-account transfers as their organisation grows.\n\n - Partner with PM leaders to frame problems, prioritise opportunities, and ensure design is embedded early in product strategy, not only at execution time.\n\n - Establish moving money into, within, and out of Airwallex as a user experience foundation that other product areas (e.g. Spend management, Subscription billing, etc.) can build on top of.\n\n\nDESIGN LEADERSHIP & EXECUTION\n\n - Lead end-to-end experience design: Oversee research, object modeling, interaction design, research and testing, and UI design for your team’s products and features.\n\n - Raise the quality bar: Set and maintain a world-class standard for UX and UI quality in complex, data-rich screens (e.g. tables, charts, reconciliation views, approvals), ensuring work is robust and polished across desktop, mobile web, and native mobile apps.\n\n - Drive a rigorous discovery and validation practice: Ensure your teams use research, experimentation, and product analytics to understand customer behaviour.\n\n - Build a collaborative, growth-oriented design practice: Help shape the rituals, feedback practices, and shared standards that keep designers connected across regions and domains.\n\n - Integrate with design systems and platform patterns: Collaborate with the design system team to ensure your team’s experiences use and extend shared patterns.\n\n\nPEOPLE LEADERSHIP & ORG BUILDING\n\n - Lead and grow a high-performing design team: Manage and develop senior and staff-level product designers across our London and Singapore design studios, setting clear expectations for impact, craft, and ownership.\n\n - Create healthy, effective design-product-engineering partnerships: Develop ways of working that make collaboration with PMs and engineers productive, with design engaged from problem framing through to launch and iteration.\n\n\nREQUIREMENTS\n\n - Experience: 12+ years in product / UX design with significant time spent on complex, system-heavy products (e.g. B2B SaaS, developer platforms, financial or payments products). 4+ years leading designers, including managing senior designers or design managers.\n\n - Domain knowledge: Experience with developer platforms, APIs, SDKs, and technical tooling in fintech, payments, or financial infrastructure, ideally with exposure to embedded finance.\n\n - Design craft & systems thinking: Deep strengths in interaction design, information architecture, and UX for complex workflows and data-heavy products. Able to think at both the screen and system level: flows, states, permissions, object relationships, and edge cases.\n\n - Leadership & influence: Proven ability to set vision, align stakeholders, and lead multi-quarter initiatives that cut across multiple domains and teams. Comfortable debating trade-offs with senior product and engineering leaders, and advocating for customer outcomes with clarity and pragmatism.\n\n - Data- and research-informed: Familiar with partnering closely on user research and quantitative analysis to inform decisions, validate designs, and measure impact.\n\n - Communication & storytelling: Excellent written and verbal communication skills, with the ability to make complex financial and technical concepts accessible to diverse audiences.\n\n - Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities and ambiguous constraints.\n\n\nNICE TO HAVES\n\n - Background working with API products and developer-facing experiences.\n\n - Degree in Design, HCI, Computer Science, or a related field.\n\n\nWORKING AT AIRWALLEX\n\n - We work in a hybrid model, with teams collaborating in-office and remotely across regions.\n\n - Airwallex is a high performance, high responsibility, high impact workplace where you’ll be expected to take ownership and ship meaningful work.\n\n - If you’re excited to design the financial operating system for modern businesses and lead a pivotal part of that experience, we’d love to hear from you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bc9c0595-e1ff-46ee-b57f-9eb41cbe7bab","title":"Senior Account Executive, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-23T01:45:36.199+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bc9c0595-e1ff-46ee-b57f-9eb41cbe7bab","applyUrl":"https://jobs.ashbyhq.com/airwallex/bc9c0595-e1ff-46ee-b57f-9eb41cbe7bab/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Enterprise sales team at Airwallex is a collaborative group focused on transforming how global enterprises manage payments and financial operations. We’re passionate about delivering innovative solutions that drive efficiency and growth, with a strong emphasis on strategic thinking, customer focus, and understanding the needs of multinational organizations.
We're looking for a sales-driven, high-energy individual to join our Enterprise Sales team in ANZ. In this role, you’ll be responsible for identifying, prospecting, negotiating, and closing high-value enterprise deals across a range of verticals. Reporting to the Head of Enterprise Sales, you’ll work in a fast-paced environment and play a key role in shaping the growth and success of our enterprise segment in the region.
Identify, pursue, and close large, complex enterprise deals across multiple industry verticals.
Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while effectively articulating product value.
Develop and execute strategic engagement plans tailored to key prospects.
Own your sales pipeline with precision - managing deal flow and providing accurate, timely forecasts.
Anticipate client challenges and proactively offer solutions that drive business value.
Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey
Minimum qualifications:
8–10+ years of experience in complex technology sales within enterprise accounts; experience in fintech or payments is a strong plus.
Proven success selling multi-product API solutions.
A strong network of industry advocates to support your success.
Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals.
Consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines.
Outstanding communication and presentation skills, with the ability to distill complex solutions into clear, compelling narratives.
Self-motivated, resilient, and adaptable - you thrive under pressure and think creatively to solve problems.
Results-driven, accountable, and aligned to key performance indicators and business outcomes.
Willingness to travel as needed and work effectively in a hybrid model, with at least 3 days per week in-office.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Enterprise sales team at Airwallex is a collaborative group focused on transforming how global enterprises manage payments and financial operations. We’re passionate about delivering innovative solutions that drive efficiency and growth, with a strong emphasis on strategic thinking, customer focus, and understanding the needs of multinational organizations.\n\nWe're looking for a sales-driven, high-energy individual to join our Enterprise Sales team in ANZ. In this role, you’ll be responsible for identifying, prospecting, negotiating, and closing high-value enterprise deals across a range of verticals. Reporting to the Head of Enterprise Sales, you’ll work in a fast-paced environment and play a key role in shaping the growth and success of our enterprise segment in the region.\n\n\n\n\nWHAT YOU’LL DO\n\n - Identify, pursue, and close large, complex enterprise deals across multiple industry verticals.\n\n - Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while effectively articulating product value.\n\n - Develop and execute strategic engagement plans tailored to key prospects.\n\n - Own your sales pipeline with precision - managing deal flow and providing accurate, timely forecasts.\n\n - Anticipate client challenges and proactively offer solutions that drive business value.\n\n - Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey\n\nMinimum qualifications:\n\n - 8–10+ years of experience in complex technology sales within enterprise accounts; experience in fintech or payments is a strong plus.\n\n - Proven success selling multi-product API solutions.\n\n - A strong network of industry advocates to support your success.\n\n - Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals.\n\n - Consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines.\n\n - Outstanding communication and presentation skills, with the ability to distill complex solutions into clear, compelling narratives.\n\n - Self-motivated, resilient, and adaptable - you thrive under pressure and think creatively to solve problems.\n\n - Results-driven, accountable, and aligned to key performance indicators and business outcomes.\n\n - Willingness to travel as needed and work effectively in a hybrid model, with at least 3 days per week in-office.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6bcc9f8e-8dd6-4c78-b0b9-43e93b164c09","title":"Associate Director, Strategy & Operations - CEO Office","department":"Operations","team":"CEO Office","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-08T07:47:08.939+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6bcc9f8e-8dd6-4c78-b0b9-43e93b164c09","applyUrl":"https://jobs.ashbyhq.com/airwallex/6bcc9f8e-8dd6-4c78-b0b9-43e93b164c09/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organisational priorities.
This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organisational scaling, and AI transformation.
The team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.
Airwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.
This role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.
What you’ll do
As part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.
You will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.
Projects may include:
Scaling new products and business lines globally
International expansion and market entry strategy
Regulatory and banking infrastructure initiatives
Organisational effectiveness and operating model design
Commercial acceleration and go-to-market execution
M&A evaluation and post-merger integration
AI-enabled operational transformation
Cross-functional strategic initiatives tied to company priorities
You will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams.
This role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.
The pace is fast, expectations are high, and the problems are often ambiguous, but the learning curve and opportunity for impact are exceptional. The role is designed for individuals who want to accelerate their development and take on increasingly broad leadership responsibility over time.
Who you are
You are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.
You are someone who:
Learns quickly and enjoys steep learning curves
Communicates clearly and concisely
Has strong business judgment
Can balance detail orientation with speed
Is comfortable with high expectations and high ownership
Enjoys building rather than observing
Minimum qualifications:
Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
Exceptional problem-solving and structured thinking abilities
Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely
Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
Strong stakeholder management and influencing skills across seniority levels and functions
High degree of commercial judgment and operational pragmatism
Bachelor’s degree or equivalent practical experience
Preferred qualifications:
Experience in fintech, financial services, or other regulated industries
Experience working directly with senior executives or founders
Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
Experience scaling products, markets, or operational functions in international environments
Strong data analysis and business modeling capabilities
Demonstrated ability to balance strategic thinking with hands-on execution
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organisational priorities.\n\nThis is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organisational scaling, and AI transformation.\n\nThe team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.\n\nAirwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.\n\nThis role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.\n\n\n\nWhat you’ll do\n\nAs part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.\n\nYou will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.\n\nProjects may include:\n\n - Scaling new products and business lines globally\n\n - International expansion and market entry strategy\n\n - Regulatory and banking infrastructure initiatives\n\n - Organisational effectiveness and operating model design\n\n - Commercial acceleration and go-to-market execution\n\n - M&A evaluation and post-merger integration\n\n - AI-enabled operational transformation\n\n - Cross-functional strategic initiatives tied to company priorities\n\n\n\nYou will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams.\n\nThis role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.\n\nThe pace is fast, expectations are high, and the problems are often ambiguous, but the learning curve and opportunity for impact are exceptional. The role is designed for individuals who want to accelerate their development and take on increasingly broad leadership responsibility over time.\n\n\n\nWho you are\n\nYou are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.\n\nYou are someone who:\n\n - Learns quickly and enjoys steep learning curves\n\n - Communicates clearly and concisely\n\n - Has strong business judgment\n\n - Can balance detail orientation with speed\n\n - Is comfortable with high expectations and high ownership\n\n - Enjoys building rather than observing\n\n\n\nMinimum qualifications:\n\n - Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments\n\n - Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes\n\n - Exceptional problem-solving and structured thinking abilities\n\n - Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely\n\n - Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability\n\n - Strong stakeholder management and influencing skills across seniority levels and functions\n\n - High degree of commercial judgment and operational pragmatism\n\n - Bachelor’s degree or equivalent practical experience\n\n\n\nPreferred qualifications:\n\n - Experience in fintech, financial services, or other regulated industries\n\n - Experience working directly with senior executives or founders\n\n - Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance\n\n - Experience scaling products, markets, or operational functions in international environments\n\n - Strong data analysis and business modeling capabilities\n\n - Demonstrated ability to balance strategic thinking with hands-on execution\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"85b5e044-65eb-4bba-85bc-33283e7352c6","title":"Manager, Revenue Enablement","department":"Strategy & Operations","team":"Global Revenue Strategy","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-03T05:35:19.357+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/85b5e044-65eb-4bba-85bc-33283e7352c6","applyUrl":"https://jobs.ashbyhq.com/airwallex/85b5e044-65eb-4bba-85bc-33283e7352c6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Revenue Strategy & Enablement team at Airwallex is at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.
Airwallex is looking for a commercially driven enablement leader with fintech experience to accelerate the impact of our Bangalore-based teams and help power our global growth.
You’ll work at the intersection of GTM, Product, and Commercial – training our commercial teams and unlocking new revenue opportunities. We’re seeking someone with a strong foundation (or a strong interest) in Banking, Financial Services, Fintech, or Payments.
If you’re passionate about scaling businesses and enabling teams to win, we’d love to hear from you.
Partner with Commercial and Revenue Strategy leaders to identify the highest-leverage enablement initiatives that will drive growth across the funnel.
Translate GTM priorities into clear, actionable enablement programs that improve sales execution across both core and new products, in multiple regions across the globe.
Develop and deliver high-impact onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.
Lead the design and rollout of scalable content, AI tools, and systems in partnership with Revenue Operations to improve rep effectiveness and deal velocity.
Collaborate cross-functionally to strengthen the commercial operating rhythm, including SKOs, training cadences, and feedback loops.
Analyse funnel performance and sales data to surface gaps, inform enablement priorities, and guide coaching efforts.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
8+ years of experience in Revenue Enablement or Sales Enablement, or a related field, ideally in the Fintech field
Proven track record of collaborating with commercial leaders and driving impactful enablement programs.
Experience designing and delivering sales training, onboarding, and enablement content for commercial teams.
Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.
Highly organized, able to manage multiple priorities, and thrive in a fast-paced, dynamic environment.
Self-starter mentality with a high degree of motivation to understand root causes and deliver success.
High attention to detail and a “do what it takes” attitude to own and execute high-quality outcomes.
Experience with Salesforce (or similar CRM) and familiarity with sales tools (e.g., Chorus, Outreach).
Preferred qualifications:
Scale-up or fintech experience.
Experience with data-driven enablement program measurement and iteration.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Revenue Strategy & Enablement team at Airwallex is at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.\n\n\n\n\nWHAT YOU’LL DO\n\nAirwallex is looking for a commercially driven enablement leader with fintech experience to accelerate the impact of our Bangalore-based teams and help power our global growth.\n\nYou’ll work at the intersection of GTM, Product, and Commercial – training our commercial teams and unlocking new revenue opportunities. We’re seeking someone with a strong foundation (or a strong interest) in Banking, Financial Services, Fintech, or Payments.\n\nIf you’re passionate about scaling businesses and enabling teams to win, we’d love to hear from you.\n\n\n\n\nRESPONSIBILITIES:\n\n - Partner with Commercial and Revenue Strategy leaders to identify the highest-leverage enablement initiatives that will drive growth across the funnel.\n\n - Translate GTM priorities into clear, actionable enablement programs that improve sales execution across both core and new products, in multiple regions across the globe.\n\n - Develop and deliver high-impact onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.\n\n - Lead the design and rollout of scalable content, AI tools, and systems in partnership with Revenue Operations to improve rep effectiveness and deal velocity.\n\n - Collaborate cross-functionally to strengthen the commercial operating rhythm, including SKOs, training cadences, and feedback loops.\n\n - Analyse funnel performance and sales data to surface gaps, inform enablement priorities, and guide coaching efforts.\n\n\n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 8+ years of experience in Revenue Enablement or Sales Enablement, or a related field, ideally in the Fintech field\n\n - Proven track record of collaborating with commercial leaders and driving impactful enablement programs.\n\n - Experience designing and delivering sales training, onboarding, and enablement content for commercial teams.\n\n - Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.\n\n - Highly organized, able to manage multiple priorities, and thrive in a fast-paced, dynamic environment.\n\n - Self-starter mentality with a high degree of motivation to understand root causes and deliver success.\n\n - High attention to detail and a “do what it takes” attitude to own and execute high-quality outcomes.\n\n - Experience with Salesforce (or similar CRM) and familiarity with sales tools (e.g., Chorus, Outreach).\n\nPreferred qualifications:\n\n - Scale-up or fintech experience.\n\n - Experience with data-driven enablement program measurement and iteration.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fd1ea805-4546-442a-9538-d66e213f3663","title":"Data Platform Principal Architect","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-25T09:07:44.993+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fd1ea805-4546-442a-9538-d66e213f3663","applyUrl":"https://jobs.ashbyhq.com/airwallex/fd1ea805-4546-442a-9538-d66e213f3663/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll architect the governed, reusable data, knowledge, and skills layers that power analytics, AI agents, and real-time decision systems across Airwallex. You’ll define scalable patterns for structured datasets, semantic models, business metrics, entity relationships, contextual documentation, analytical workflows, agent-callable tools, and transformation primitives.
Own the technical execution of regional and global data localisation strategies within Databricks, balancing regulatory requirements with a unified global data model across priority markets.
Design scalable patterns for governed datasets, semantic models, knowledge artifacts, analytical workflows, agent-callable tools, and transformation primitives.
Reconcile local compliance constraints with global consistency in data definitions, metrics, and knowledge assets.
Partner with Data Science, AI Engineering, Product, and Risk teams to support experimentation, high-quality decision-making, and reliable AI-enabled workflows.
Lead global data modelling efforts, define Agent Interfaces through APIs and tools, and embed automated lineage and quality controls through Governance-as-Code.
Serve as the primary technical authority as the team’s most senior individual contributor, leading design reviews and mentoring engineers.
You’ll work from our Singapore office five days a week.
Essentials
10+ years of experience designing and building large-scale data systems with strong architectural fundamentals.
Hands-on experience with the Databricks ecosystem, including Unity Catalog and Delta Lake.
Experience implementing semantic layers or metric stores to enable consistent reporting and analytics.
Strong understanding of how AI and agent-based systems consume data, with experience building APIs or data services to support them.
Experience designing data solutions that meet regional data residency and compliance requirements.
Demonstrated senior-level individual contributor experience, including leading design reviews and mentoring engineers.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll architect the governed, reusable data, knowledge, and skills layers that power analytics, AI agents, and real-time decision systems across Airwallex. You’ll define scalable patterns for structured datasets, semantic models, business metrics, entity relationships, contextual documentation, analytical workflows, agent-callable tools, and transformation primitives.\n\n - Own the technical execution of regional and global data localisation strategies within Databricks, balancing regulatory requirements with a unified global data model across priority markets.\n\n - Design scalable patterns for governed datasets, semantic models, knowledge artifacts, analytical workflows, agent-callable tools, and transformation primitives.\n\n - Reconcile local compliance constraints with global consistency in data definitions, metrics, and knowledge assets.\n\n - Partner with Data Science, AI Engineering, Product, and Risk teams to support experimentation, high-quality decision-making, and reliable AI-enabled workflows.\n\n - Lead global data modelling efforts, define Agent Interfaces through APIs and tools, and embed automated lineage and quality controls through Governance-as-Code.\n\n - Serve as the primary technical authority as the team’s most senior individual contributor, leading design reviews and mentoring engineers.\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience designing and building large-scale data systems with strong architectural fundamentals.\n\n - Hands-on experience with the Databricks ecosystem, including Unity Catalog and Delta Lake.\n\n - Experience implementing semantic layers or metric stores to enable consistent reporting and analytics.\n\n - Strong understanding of how AI and agent-based systems consume data, with experience building APIs or data services to support them.\n\n - Experience designing data solutions that meet regional data residency and compliance requirements.\n\n - Demonstrated senior-level individual contributor experience, including leading design reviews and mentoring engineers.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dbf4f8c7-c9a0-4160-96bc-3bb6443779cc","title":"Senior Product Marketing Manager, EMEA ","department":"Marketing","team":"Global Growth Marketing","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T16:36:04.031+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/dbf4f8c7-c9a0-4160-96bc-3bb6443779cc","applyUrl":"https://jobs.ashbyhq.com/airwallex/dbf4f8c7-c9a0-4160-96bc-3bb6443779cc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Product Marketing Manager, EMEA, you'll shape how Airwallex's products are understood and adopted across the region. You'll translate complex financial products into clear, compelling stories for customers, prospects, and internal teams, while connecting product, marketing, sales, and regional priorities.
Own product positioning and messaging for Airwallex across EMEA.
Develop go-to-market strategies and launch plans that bring product narratives to market.
Partner closely with Product, Sales, Brand, Demand Generation, and regional leaders to deliver campaigns and launches.
Turn customer insight, market trends, and competitive intelligence into sharper messaging, sales enablement, and marketing programmes.
Build feedback loops that help Product and Commercial teams understand what resonates in the market and where we need to improve.
You'll work from our London office three days a week.
Essentials
Strong product marketing experience, ideally in fintech, payments, financial services, SaaS, or another complex B2B environment.
Experience developing positioning, messaging, go-to-market strategies, and launch plans.
A track record of working cross-functionally with Product, Sales, Brand, Demand Generation, and regional stakeholders.
Excellent written and verbal communication skills, with the ability to make complex products clear and compelling.
Strong commercial judgment and the ability to connect customer needs, market context, and business priorities.
Preferred
Experience marketing products across multiple EMEA markets.
Experience working in a high-growth or scaling company.
Familiarity with payments, financial infrastructure, embedded finance, or other regulated products.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Product Marketing Manager, EMEA, you'll shape how Airwallex's products are understood and adopted across the region. You'll translate complex financial products into clear, compelling stories for customers, prospects, and internal teams, while connecting product, marketing, sales, and regional priorities.\n\n - Own product positioning and messaging for Airwallex across EMEA.\n\n - Develop go-to-market strategies and launch plans that bring product narratives to market.\n\n - Partner closely with Product, Sales, Brand, Demand Generation, and regional leaders to deliver campaigns and launches.\n\n - Turn customer insight, market trends, and competitive intelligence into sharper messaging, sales enablement, and marketing programmes.\n\n - Build feedback loops that help Product and Commercial teams understand what resonates in the market and where we need to improve.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Strong product marketing experience, ideally in fintech, payments, financial services, SaaS, or another complex B2B environment.\n\n - Experience developing positioning, messaging, go-to-market strategies, and launch plans.\n\n - A track record of working cross-functionally with Product, Sales, Brand, Demand Generation, and regional stakeholders.\n\n - Excellent written and verbal communication skills, with the ability to make complex products clear and compelling.\n\n - Strong commercial judgment and the ability to connect customer needs, market context, and business priorities.\n\nPreferred\n\n - Experience marketing products across multiple EMEA markets.\n\n - Experience working in a high-growth or scaling company.\n\n - Familiarity with payments, financial infrastructure, embedded finance, or other regulated products.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"70f6500b-5b70-485e-88b0-9ab77d739a7e","title":"Senior Data Scientist, Anaytics (Risk & Compliance)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T07:37:52.583+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/70f6500b-5b70-485e-88b0-9ab77d739a7e","applyUrl":"https://jobs.ashbyhq.com/airwallex/70f6500b-5b70-485e-88b0-9ab77d739a7e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This isn’t a traditional reporting role. You’ll own the analytical layer of Airwallex’s regulatory data infrastructure, defining what “correct” means and building systems that prove it. You’ll work at the intersection of data engineering, compliance logic and product intelligence to help transform how Airwallex manages regulatory reporting and risk oversight.
Lead the analytical and data design for priority regulatory reports, translating requirements into data logic, testing and go-live processes.
Partner with Regulatory Compliance, Financial Crime Compliance, Finance, Data Operations and Data Engineering to standardise common dimensions such as accounts, FX, products and entities across reports.
Co-design data models and mart-layer logic with Data Engineering, shaping how reporting dimensions are structured, tested and versioned upstream.
Define automated test suites and manual quality-assurance playbooks that reports must pass before submission to regulators.
Investigate anomalies, requests for information and audit findings by quantifying impact, identifying root causes across products and entities, and proposing remediation options.
Shape requirements for a scalable regulatory reporting and risk analytics platform.
Raise the standard of analytical rigour, documentation and validation across risk and compliance topics, while mentoring analysts and data scientists in adjacent teams.
This is an in-office role — you’ll be in our Singapore office five days a week.
Essentials
A bachelor’s degree in Mathematics, Statistics, Operations Research, Finance, Economics or a related quantitative discipline.
5+ years of hands-on experience extracting and manipulating large datasets with SQL, plus scripting experience in Python, Shell or R.
5+ years of proven risk management experience or equivalent, including analytics, model implementation and stakeholder management.
Experience with analytics engineering practices, including writing modular, tested and documented SQL transformations using dbt or an equivalent tool, and thinking in layers across sources, staging and marts.
Experience building exploratory and production-grade analytics with modern data tools, such as Hex, Evidence or notebook-style environments where SQL, Python and visualisation work together.
Excellent communication and stakeholder-management skills, with the ability to explain technical data topics to non-technical audiences, document assumptions clearly and influence partners across Legal, Risk, Compliance, Finance and Engineering.
Preferred
Direct experience working on regulatory reporting in risk and compliance domains.
Hands-on experience with dbt, including models, tests, documentation and macros, and a modern data warehouse such as BigQuery, Databricks or Snowflake.
Experience owning a data model end to end rather than only querying existing tables.
Understanding of data pipeline design, including when a problem belongs in the transformation, application or reporting layer, and the ability to discuss these trade-offs with Data Engineering peers.
Exposure to model risk or AI/ML governance, such as model inventories, validation and monitoring, and an interest in how these frameworks intersect with regulatory reporting and compliance analytics.
Experience working with cross-functional, geographically distributed teams and managing by influence.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You simplify complexity rather than hiding behind it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
The Regulatory Reporting team at Airwallex owns one of the most consequential data functions in the company: ensuring our financial activities are reported accurately, completely, and on time to regulators and central banks in every jurisdiction where we hold a license. We're platform engineers and data professionals who own the full regulatory reporting lifecycle, from interpreting requirements and building the pipelines that produce filings, to submission, tracking, and maintaining an audit trail that holds up to scrutiny. We partner closely with Regulatory Compliance, Legal, Finance Operations, and Product, using modern data tooling, cloud infrastructure, and increasingly AI-driven automation to make that lifecycle reliable and efficient at scale. If you're motivated by problems that are technically demanding, operationally high-stakes, and genuinely global, we'd like to meet you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nThis isn’t a traditional reporting role. You’ll own the analytical layer of Airwallex’s regulatory data infrastructure, defining what “correct” means and building systems that prove it. You’ll work at the intersection of data engineering, compliance logic and product intelligence to help transform how Airwallex manages regulatory reporting and risk oversight.\n\n\n\n - Lead the analytical and data design for priority regulatory reports, translating requirements into data logic, testing and go-live processes.\n\n - Partner with Regulatory Compliance, Financial Crime Compliance, Finance, Data Operations and Data Engineering to standardise common dimensions such as accounts, FX, products and entities across reports.\n\n - Co-design data models and mart-layer logic with Data Engineering, shaping how reporting dimensions are structured, tested and versioned upstream.\n\n - Define automated test suites and manual quality-assurance playbooks that reports must pass before submission to regulators.\n\n - Investigate anomalies, requests for information and audit findings by quantifying impact, identifying root causes across products and entities, and proposing remediation options.\n\n - Shape requirements for a scalable regulatory reporting and risk analytics platform.\n\n - Raise the standard of analytical rigour, documentation and validation across risk and compliance topics, while mentoring analysts and data scientists in adjacent teams.\n\n\n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nEssentials\n\n\n\n - A bachelor’s degree in Mathematics, Statistics, Operations Research, Finance, Economics or a related quantitative discipline.\n\n - 5+ years of hands-on experience extracting and manipulating large datasets with SQL, plus scripting experience in Python, Shell or R.\n\n - 5+ years of proven risk management experience or equivalent, including analytics, model implementation and stakeholder management.\n\n - Experience with analytics engineering practices, including writing modular, tested and documented SQL transformations using dbt or an equivalent tool, and thinking in layers across sources, staging and marts.\n\n - Experience building exploratory and production-grade analytics with modern data tools, such as Hex, Evidence or notebook-style environments where SQL, Python and visualisation work together.\n\n - Excellent communication and stakeholder-management skills, with the ability to explain technical data topics to non-technical audiences, document assumptions clearly and influence partners across Legal, Risk, Compliance, Finance and Engineering.\n\n\n\nPreferred\n\n\n\n - Direct experience working on regulatory reporting in risk and compliance domains.\n\n - Hands-on experience with dbt, including models, tests, documentation and macros, and a modern data warehouse such as BigQuery, Databricks or Snowflake.\n\n - Experience owning a data model end to end rather than only querying existing tables.\n\n - Understanding of data pipeline design, including when a problem belongs in the transformation, application or reporting layer, and the ability to discuss these trade-offs with Data Engineering peers.\n\n - Exposure to model risk or AI/ML governance, such as model inventories, validation and monitoring, and an interest in how these frameworks intersect with regulatory reporting and compliance analytics.\n\n - Experience working with cross-functional, geographically distributed teams and managing by influence.\n\n\nYOU’LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You simplify complexity rather than hiding behind it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Regulatory Reporting team at Airwallex owns one of the most consequential data functions in the company: ensuring our financial activities are reported accurately, completely, and on time to regulators and central banks in every jurisdiction where we hold a license. We're platform engineers and data professionals who own the full regulatory reporting lifecycle, from interpreting requirements and building the pipelines that produce filings, to submission, tracking, and maintaining an audit trail that holds up to scrutiny. We partner closely with Regulatory Compliance, Legal, Finance Operations, and Product, using modern data tooling, cloud infrastructure, and increasingly AI-driven automation to make that lifecycle reliable and efficient at scale. If you're motivated by problems that are technically demanding, operationally high-stakes, and genuinely global, we'd like to meet you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c54f9e87-56f0-4bb1-9dce-fbf3b0b7060c","title":"Senior Data Scientist, Analytics (Regulatory Reporting)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T07:37:55.628+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c54f9e87-56f0-4bb1-9dce-fbf3b0b7060c","applyUrl":"https://jobs.ashbyhq.com/airwallex/c54f9e87-56f0-4bb1-9dce-fbf3b0b7060c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This isn’t a traditional reporting role. You’ll own the analytical layer of Airwallex’s regulatory data infrastructure, defining what “correct” means and building systems that prove it. You’ll work at the intersection of data engineering, compliance logic and product intelligence to help transform how Airwallex manages regulatory reporting and risk oversight.
Lead the analytical and data design for priority regulatory reports, translating requirements into data logic, testing and go-live processes.
Partner with Regulatory Compliance, Financial Crime Compliance, Finance, Data Operations and Data Engineering to standardise common dimensions such as accounts, FX, products and entities across reports.
Co-design data models and mart-layer logic with Data Engineering, shaping how reporting dimensions are structured, tested and versioned upstream.
Define automated test suites and manual quality-assurance playbooks that reports must pass before submission to regulators.
Investigate anomalies, requests for information and audit findings by quantifying impact, identifying root causes across products and entities, and proposing remediation options.
Shape requirements for a scalable regulatory reporting and risk analytics platform.
Raise the standard of analytical rigour, documentation and validation across risk and compliance topics, while mentoring analysts and data scientists in adjacent teams.
This is an in-office role — you’ll be in our Singapore office five days a week.
Essentials
A bachelor’s degree in Mathematics, Statistics, Operations Research, Finance, Economics or a related quantitative discipline.
5+ years of hands-on experience extracting and manipulating large datasets with SQL, plus scripting experience in Python, Shell or R.
5+ years of proven risk management experience or equivalent, including analytics, model implementation and stakeholder management.
Experience with analytics engineering practices, including writing modular, tested and documented SQL transformations using dbt or an equivalent tool, and thinking in layers across sources, staging and marts.
Experience building exploratory and production-grade analytics with modern data tools, such as Hex, Evidence or notebook-style environments where SQL, Python and visualisation work together.
Excellent communication and stakeholder-management skills, with the ability to explain technical data topics to non-technical audiences, document assumptions clearly and influence partners across Legal, Risk, Compliance, Finance and Engineering.
Preferred
Direct experience working on regulatory reporting in risk and compliance domains.
Hands-on experience with dbt, including models, tests, documentation and macros, and a modern data warehouse such as BigQuery, Databricks or Snowflake.
Experience owning a data model end to end rather than only querying existing tables.
Understanding of data pipeline design, including when a problem belongs in the transformation, application or reporting layer, and the ability to discuss these trade-offs with Data Engineering peers.
Exposure to model risk or AI/ML governance, such as model inventories, validation and monitoring, and an interest in how these frameworks intersect with regulatory reporting and compliance analytics.
Experience working with cross-functional, geographically distributed teams and managing by influence.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You simplify complexity rather than hiding behind it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
The Regulatory Reporting team at Airwallex owns one of the most consequential data functions in the company: ensuring our financial activities are reported accurately, completely, and on time to regulators and central banks in every jurisdiction where we hold a license. We're platform engineers and data professionals who own the full regulatory reporting lifecycle, from interpreting requirements and building the pipelines that produce filings, to submission, tracking, and maintaining an audit trail that holds up to scrutiny. We partner closely with Regulatory Compliance, Legal, Finance Operations, and Product, using modern data tooling, cloud infrastructure, and increasingly AI-driven automation to make that lifecycle reliable and efficient at scale. If you're motivated by problems that are technically demanding, operationally high-stakes, and genuinely global, we'd like to meet you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nThis isn’t a traditional reporting role. You’ll own the analytical layer of Airwallex’s regulatory data infrastructure, defining what “correct” means and building systems that prove it. You’ll work at the intersection of data engineering, compliance logic and product intelligence to help transform how Airwallex manages regulatory reporting and risk oversight.\n\n \n\n - Lead the analytical and data design for priority regulatory reports, translating requirements into data logic, testing and go-live processes.\n\n - Partner with Regulatory Compliance, Financial Crime Compliance, Finance, Data Operations and Data Engineering to standardise common dimensions such as accounts, FX, products and entities across reports.\n\n - Co-design data models and mart-layer logic with Data Engineering, shaping how reporting dimensions are structured, tested and versioned upstream.\n\n - Define automated test suites and manual quality-assurance playbooks that reports must pass before submission to regulators.\n\n - Investigate anomalies, requests for information and audit findings by quantifying impact, identifying root causes across products and entities, and proposing remediation options.\n\n - Shape requirements for a scalable regulatory reporting and risk analytics platform.\n\n - Raise the standard of analytical rigour, documentation and validation across risk and compliance topics, while mentoring analysts and data scientists in adjacent teams.\n\n \n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n \n\n\nWHAT WE’RE LOOKING FOR\n\nEssentials\n\n \n\n - A bachelor’s degree in Mathematics, Statistics, Operations Research, Finance, Economics or a related quantitative discipline.\n\n - 5+ years of hands-on experience extracting and manipulating large datasets with SQL, plus scripting experience in Python, Shell or R.\n\n - 5+ years of proven risk management experience or equivalent, including analytics, model implementation and stakeholder management.\n\n - Experience with analytics engineering practices, including writing modular, tested and documented SQL transformations using dbt or an equivalent tool, and thinking in layers across sources, staging and marts.\n\n - Experience building exploratory and production-grade analytics with modern data tools, such as Hex, Evidence or notebook-style environments where SQL, Python and visualisation work together.\n\n - Excellent communication and stakeholder-management skills, with the ability to explain technical data topics to non-technical audiences, document assumptions clearly and influence partners across Legal, Risk, Compliance, Finance and Engineering.\n\n \n\nPreferred\n\n \n\n - Direct experience working on regulatory reporting in risk and compliance domains.\n\n - Hands-on experience with dbt, including models, tests, documentation and macros, and a modern data warehouse such as BigQuery, Databricks or Snowflake.\n\n - Experience owning a data model end to end rather than only querying existing tables.\n\n - Understanding of data pipeline design, including when a problem belongs in the transformation, application or reporting layer, and the ability to discuss these trade-offs with Data Engineering peers.\n\n - Exposure to model risk or AI/ML governance, such as model inventories, validation and monitoring, and an interest in how these frameworks intersect with regulatory reporting and compliance analytics.\n\n - Experience working with cross-functional, geographically distributed teams and managing by influence.\n\n\nYOU’LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You simplify complexity rather than hiding behind it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Regulatory Reporting team at Airwallex owns one of the most consequential data functions in the company: ensuring our financial activities are reported accurately, completely, and on time to regulators and central banks in every jurisdiction where we hold a license. We're platform engineers and data professionals who own the full regulatory reporting lifecycle, from interpreting requirements and building the pipelines that produce filings, to submission, tracking, and maintaining an audit trail that holds up to scrutiny. We partner closely with Regulatory Compliance, Legal, Finance Operations, and Product, using modern data tooling, cloud infrastructure, and increasingly AI-driven automation to make that lifecycle reliable and efficient at scale. If you're motivated by problems that are technically demanding, operationally high-stakes, and genuinely global, we'd like to meet you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d7cec28b-1eee-4bc0-b40b-adc19096041a","title":"(Senior) Manager, Regulatory Compliance, Indonesia","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"ID - Jakarta","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-26T09:51:59.213+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Indonesia","addressCountry":"Indonesia","addressLocality":"Jakarta"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d7cec28b-1eee-4bc0-b40b-adc19096041a","applyUrl":"https://jobs.ashbyhq.com/airwallex/d7cec28b-1eee-4bc0-b40b-adc19096041a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.
This role has a specific focus on our business in Indonesia. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Director, Regulatory Compliance, Asia (based in Singapore).
As Senior Manager, Regulatory Compliance, Indonesia you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.
Responsibilities:
Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes
Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Indonesia and support and / or manage regulatory requests
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business
Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences
Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity
Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required
Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications:
Bachelor’s degree with a minimum of 10 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above
Familiarity with financial regulatory laws, rules, regulations and industry best practices in Indonesia but also more broadly across the Asia region
Data proficiency - ability to work with data and leverage it for strategic decision-making
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges
Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity
Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions
Understanding of financial products and related conduct risk, ethics, and controls
Preferred Qualification:
Demonstrable experience dealing with Bank Indonesia and other financial services regulators across the Asia region
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\nThe Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.\n\nThis role has a specific focus on our business in Indonesia. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Director, Regulatory Compliance, Asia (based in Singapore).\n\n\n\n\nWHAT YOU'LL DO\n\nAs Senior Manager, Regulatory Compliance, Indonesia you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.\n\n\n\nResponsibilities:\n\n - Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes\n\n - Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators\n\n - Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Indonesia and support and / or manage regulatory requests\n\n - Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate\n\n - Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business\n\n - Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)\n\n - Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences\n\n - Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity\n\n - Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required\n\n - Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly\n \n \n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum Qualifications:\n\n - Bachelor’s degree with a minimum of 10 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above\n\n - Familiarity with financial regulatory laws, rules, regulations and industry best practices in Indonesia but also more broadly across the Asia region\n\n - Data proficiency - ability to work with data and leverage it for strategic decision-making\n\n - Ability to operate strategically and think creatively to solve complex regulatory compliance challenges\n\n - Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff\n\n - Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity\n\n - Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions\n\n - Understanding of financial products and related conduct risk, ethics, and controls\n\nPreferred Qualification:\n\n - Demonstrable experience dealing with Bank Indonesia and other financial services regulators across the Asia region\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e557a1a8-6deb-4539-8031-b6610d376e8b","title":"Manager, Sales Development, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T14:26:40.764+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e557a1a8-6deb-4539-8031-b6610d376e8b","applyUrl":"https://jobs.ashbyhq.com/airwallex/e557a1a8-6deb-4539-8031-b6610d376e8b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth sales team helps international businesses manage global financial flows, control spend and replace fragmented banking, card, expense and accounts-payable tools.
As Sales Development Manager, you will lead two outbound SDR teams covering Payment Acceptance and Spend across French SMB and Mid-Market accounts. You will build the operating rhythm, coaching culture and processes that make the teams more productive and create higher-quality pipeline.
This is a highly hands-on role. You will work directly with reps on territories, account lists, sequences, messaging, call reviews, role plays and product training. You will also make outbound calls yourself to lead by example and stay close to what works in a competitive French market.
The team’s target is for at least 60% of pipeline to be sourced from SDR activity. You will own both sides of this ambition: creating enough outbound volume while improving quality through meeting attendance, follow-up, AE acceptance, conversion and win-rate visibility on SDR-sourced deals.
Lead, coach and develop the Payment Acceptance and Spend SDR teams across SMB and Mid-Market.
Build effective territories, account lists, sequences and outbound plays by segment, persona and use case.
Establish clear standards for activity, qualification, meeting preparation, follow-up and handover.
Run regular 1:1s, call reviews, role plays, team training and individual development plans.
Track cold calls, conversations, meetings, no-shows, opportunities, pipeline, conversion and win rate; turn insights into practical coaching and process improvements.
Create and maintain simple playbooks covering outbound execution, product knowledge, qualification and competitive messaging.
Partner closely with Sales Managers and AEs on ICP, account ownership, meeting quality and pipeline feedback.
Work with Marketing, RevOps and Enablement to improve data, messaging, tooling, routing and training.
Regularly join call blocks and demonstrate strong cold calling, objection handling and follow-up.
4+ years of B2B sales experience, including meaningful experience managing or leading SDR/BDR teams.
Experience running outbound motions across SMB and Mid-Market accounts.
Strong personal cold-calling and multi-channel prospecting experience.
A track record of coaching reps and improving individual and team performance.
Experience building or standardising territories, sequences, qualification processes or sales playbooks.
Confidence discussing activity volume, meetings, pipeline, conversion and win rate.
Experience in a high-volume but non-transactional environment, ideally in SaaS, fintech, payments, banking, FX, ERP, procurement or spend management.
Strong communication and stakeholder-management skills, with the ability to work with SDRs, AEs, Sales Managers, Marketing and RevOps.
Fluent French and professional English.
A hands-on, data-driven and high-ownership approach to management.
You build two well-coached, consistently executing SDR teams that generate meaningful outbound impact for both Payment Acceptance and Spend.
Success means:
At least 60% of pipeline is sourced from SDR activity.
Outbound volume is consistent, while meeting quality and relevance improve.
No-shows are actively managed and meeting-to-opportunity conversion improves.
SDR-sourced pipeline has clear AE acceptance, follow-up and win-rate visibility.
Reps receive regular coaching, product training and clear development plans.
Territories, sequences, qualification standards and playbooks are documented and adopted.
Sales Managers and SDRs operate with a shared view of ICP, quality and performance.
You will have direct ownership of a strategic French growth engine and the opportunity to shape how outbound is built across Payment Acceptance and Spend.
You will work with an ambitious international team across Sales, Marketing, RevOps, Product and Enablement, with the autonomy to test ideas, learn quickly and create visible impact.
Commercial role focused on the strategic French market.
Hybrid role: minimum three days per week in our Paris office.
Competitive salary, commission and equity.
Clear opportunity to develop teams, playbooks and the French sales organisation.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nTHE ROLE\n\nThe SME & Growth sales team helps international businesses manage global financial flows, control spend and replace fragmented banking, card, expense and accounts-payable tools.\n\nAs Sales Development Manager, you will lead two outbound SDR teams covering Payment Acceptance and Spend across French SMB and Mid-Market accounts. You will build the operating rhythm, coaching culture and processes that make the teams more productive and create higher-quality pipeline.\n\nThis is a highly hands-on role. You will work directly with reps on territories, account lists, sequences, messaging, call reviews, role plays and product training. You will also make outbound calls yourself to lead by example and stay close to what works in a competitive French market.\n\nThe team’s target is for at least 60% of pipeline to be sourced from SDR activity. You will own both sides of this ambition: creating enough outbound volume while improving quality through meeting attendance, follow-up, AE acceptance, conversion and win-rate visibility on SDR-sourced deals.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach and develop the Payment Acceptance and Spend SDR teams across SMB and Mid-Market.\n\n - Build effective territories, account lists, sequences and outbound plays by segment, persona and use case.\n\n - Establish clear standards for activity, qualification, meeting preparation, follow-up and handover.\n\n - Run regular 1:1s, call reviews, role plays, team training and individual development plans.\n\n - Track cold calls, conversations, meetings, no-shows, opportunities, pipeline, conversion and win rate; turn insights into practical coaching and process improvements.\n\n - Create and maintain simple playbooks covering outbound execution, product knowledge, qualification and competitive messaging.\n\n - Partner closely with Sales Managers and AEs on ICP, account ownership, meeting quality and pipeline feedback.\n\n - Work with Marketing, RevOps and Enablement to improve data, messaging, tooling, routing and training.\n\n - Regularly join call blocks and demonstrate strong cold calling, objection handling and follow-up.\n\n\nWHAT YOU’LL BRING\n\n - 4+ years of B2B sales experience, including meaningful experience managing or leading SDR/BDR teams.\n\n - Experience running outbound motions across SMB and Mid-Market accounts.\n\n - Strong personal cold-calling and multi-channel prospecting experience.\n\n - A track record of coaching reps and improving individual and team performance.\n\n - Experience building or standardising territories, sequences, qualification processes or sales playbooks.\n\n - Confidence discussing activity volume, meetings, pipeline, conversion and win rate.\n\n - Experience in a high-volume but non-transactional environment, ideally in SaaS, fintech, payments, banking, FX, ERP, procurement or spend management.\n\n - Strong communication and stakeholder-management skills, with the ability to work with SDRs, AEs, Sales Managers, Marketing and RevOps.\n\n - Fluent French and professional English.\n\n - A hands-on, data-driven and high-ownership approach to management.\n\n\nWHAT SUCCESS LOOKS LIKE\n\nYou build two well-coached, consistently executing SDR teams that generate meaningful outbound impact for both Payment Acceptance and Spend.\n\nSuccess means:\n\n - At least 60% of pipeline is sourced from SDR activity.\n\n - Outbound volume is consistent, while meeting quality and relevance improve.\n\n - No-shows are actively managed and meeting-to-opportunity conversion improves.\n\n - SDR-sourced pipeline has clear AE acceptance, follow-up and win-rate visibility.\n\n - Reps receive regular coaching, product training and clear development plans.\n\n - Territories, sequences, qualification standards and playbooks are documented and adopted.\n\n - Sales Managers and SDRs operate with a shared view of ICP, quality and performance.\n\n\nWHY JOIN AIRWALLEX\n\nYou will have direct ownership of a strategic French growth engine and the opportunity to shape how outbound is built across Payment Acceptance and Spend.\n\nYou will work with an ambitious international team across Sales, Marketing, RevOps, Product and Enablement, with the autonomy to test ideas, learn quickly and create visible impact.\n\n - Commercial role focused on the strategic French market.\n\n - Hybrid role: minimum three days per week in our Paris office.\n\n - Competitive salary, commission and equity.\n\n - Clear opportunity to develop teams, playbooks and the French sales organisation. \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"43853328-cb5d-4b4a-af89-5fc3e5f83106","title":"Global AML Manager","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"US - Dallas","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T22:25:53.249+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75201","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/43853328-cb5d-4b4a-af89-5fc3e5f83106","applyUrl":"https://jobs.ashbyhq.com/airwallex/43853328-cb5d-4b4a-af89-5fc3e5f83106/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll strengthen Airwallex's global AML/CTF framework so the business can grow safely across markets, products, and payment flows. You'll develop and maintain risk-based policies, processes, controls, and guidance covering customer due diligence, enhanced due diligence, beneficial ownership, transaction monitoring, sanctions-related financial crime controls, and higher-risk customer management. You'll translate regulatory developments and financial crime risks into practical requirements, partnering with Product, Risk, Data, Engineering, Operations, Compliance Technology, and regional compliance teams to improve onboarding, screening, monitoring, payment, and case-management workflows. You'll support escalated customer, account, and transaction reviews, regulatory examinations, partner bank inquiries, audits, governance reporting, training, remediation, and continuous improvement across the global programme.
This is a remote role based in Dallas, Texas.
Essentials
7+ years of experience in AML/CTF, financial crime compliance, or a related risk or regulatory function within financial services, fintech, payments, banking, or a similarly complex regulated environment.
Demonstrated understanding of AML/CTF laws, regulations, enforcement trends, and industry practices across multiple jurisdictions.
Experience supporting or managing AML programme components such as customer risk assessment, customer due diligence, enhanced due diligence, transaction monitoring, suspicious activity investigations, or sanctions-related financial crime controls.
Experience working with customer onboarding, transaction monitoring, screening, case-management, or other compliance technology, including alert review, case disposition, or control enhancement processes.
Ability to assess complex customer profiles, commercial transactions, products, and cross-border payment flows and identify practical, risk-based recommendations.
Strong written communication, analytical, project management, and stakeholder management skills, with the ability to work independently and collaborate across a global programme.
Preferred
CAMS or an equivalent globally recognised AML or financial crime compliance credential.
Experience interacting with regulators, auditors, correspondent banks, financial institution partners, or other external stakeholders on AML/CTF matters.
Experience in fintech and payments, including cross-border payments, virtual accounts, multi-currency wallets, or multi-entity regulated groups.
Experience partnering with Product, Data, Engineering, or Operations teams to embed AML/CTF requirements into automated workflows, dashboards, or other technology-enabled compliance tools.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You say what you mean. You're direct, but you lead with respect.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\n\nYou'll strengthen Airwallex's global AML/CTF framework so the business can grow safely across markets, products, and payment flows. You'll develop and maintain risk-based policies, processes, controls, and guidance covering customer due diligence, enhanced due diligence, beneficial ownership, transaction monitoring, sanctions-related financial crime controls, and higher-risk customer management. You'll translate regulatory developments and financial crime risks into practical requirements, partnering with Product, Risk, Data, Engineering, Operations, Compliance Technology, and regional compliance teams to improve onboarding, screening, monitoring, payment, and case-management workflows. You'll support escalated customer, account, and transaction reviews, regulatory examinations, partner bank inquiries, audits, governance reporting, training, remediation, and continuous improvement across the global programme. \n\nThis is a remote role based in Dallas, Texas.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nEssentials\n\n - 7+ years of experience in AML/CTF, financial crime compliance, or a related risk or regulatory function within financial services, fintech, payments, banking, or a similarly complex regulated environment.\n\n - Demonstrated understanding of AML/CTF laws, regulations, enforcement trends, and industry practices across multiple jurisdictions.\n\n - Experience supporting or managing AML programme components such as customer risk assessment, customer due diligence, enhanced due diligence, transaction monitoring, suspicious activity investigations, or sanctions-related financial crime controls.\n\n - Experience working with customer onboarding, transaction monitoring, screening, case-management, or other compliance technology, including alert review, case disposition, or control enhancement processes.\n\n - Ability to assess complex customer profiles, commercial transactions, products, and cross-border payment flows and identify practical, risk-based recommendations.\n\n - Strong written communication, analytical, project management, and stakeholder management skills, with the ability to work independently and collaborate across a global programme.\n \n \n\nPreferred\n\n - CAMS or an equivalent globally recognised AML or financial crime compliance credential.\n\n - Experience interacting with regulators, auditors, correspondent banks, financial institution partners, or other external stakeholders on AML/CTF matters.\n\n - Experience in fintech and payments, including cross-border payments, virtual accounts, multi-currency wallets, or multi-entity regulated groups.\n\n - Experience partnering with Product, Data, Engineering, or Operations teams to embed AML/CTF requirements into automated workflows, dashboards, or other technology-enabled compliance tools.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You say what you mean. You're direct, but you lead with respect.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"742c9126-c528-4f57-8e5f-e081d626e8b8","title":"Senior Regulatory Counsel, Americas","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-27T20:36:18.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/742c9126-c528-4f57-8e5f-e081d626e8b8","applyUrl":"https://jobs.ashbyhq.com/airwallex/742c9126-c528-4f57-8e5f-e081d626e8b8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll advise on regulatory matters across the Americas, helping Airwallex navigate complex payments and financial services requirements, support cross-border products and expansion, and manage regulatory risk.
Own regulatory legal matters across the Americas, advising on existing licences and registrations and potential future licence applications.
Monitor, report on, and influence regulatory developments affecting payments and financial services, identifying implications for business operations and strategic objectives.
Partner with Product Legal, Regulatory Compliance, Risk, and Financial Crime Compliance on applicable requirements, including money transmission, stored value, FX, remittance, and card issuing rules.
Support Product, Strategy, Management, and regional Commercial teams with market entry, regulatory mapping, licensing advice, and licence expansion for new products and features.
Provide pragmatic regulatory legal advice and risk assessments to global stakeholders on initiatives affecting the Americas.
For the Senior Regulatory Counsel level, lead complex regulatory workstreams and engagements with regulators in key jurisdictions, contributing to regional regulatory strategy. For the Regulatory Counsel level, own defined workstreams with support and mentorship from senior members of the team.
Manage external legal counsel and consultants in the Americas, ensuring effective support aligned with Airwallex's business drivers and risk appetite.
Advise on ongoing regulatory obligations, reports, and filings in relevant Americas jurisdictions, partnering with Regulatory Compliance on timely and accurate submissions.
Support government relations outreach to legislators and regulatory agencies in key Americas markets, helping shape policy and regulatory approaches relevant to the business.
Use AI and other tools to improve the scale, efficiency, and effectiveness of the Regulatory Legal team.
This role is remote in the US, with a preference for candidates in New York or San Francisco. Employees based in New York or San Francisco are expected to work from the office three days a week on Mondays, Wednesdays, and Thursdays.
Essentials
Qualified lawyer with relevant post-qualification experience. The Senior Regulatory Counsel level is expected to have at least eight years of relevant experience, while the Regulatory Counsel level is expected to have at least five years.
Strong regulatory experience gained in fintech, reputable law firms, and/or financial institutions, ideally covering payments, e-money, FX, remittances, and/or card issuing in the Americas.
Experience advising on regulatory matters, submissions, filings, and regulatory strategy in financial services or payments, ideally including direct engagement with federal and state or provincial regulators.
Strong understanding of the financial services regulatory environment in the Americas, particularly payments, remittance, FX, issuing, and digital financial services.
Strong stakeholder-management skills, with the ability to work cross-functionally and build trust with business, legal, compliance, and external-counsel stakeholders.
Proactive, results-driven, and ownership-oriented, with a clear track record of managing multiple priorities and deadlines.
Ability to influence stakeholders, explain complex legal topics to non-lawyers, and frame business-relevant solutions.
Collaborative and comfortable working through ambiguity in evolving environments.
Preferred
A mix of private-practice and in-house experience.
Experience supporting expansion into new markets and launching regulatory licences in fintech, payments, or financial services.
Experience advising on consumer and commercial regulatory matters, including state money transmitter licensing requirements and oversight by federal prudential regulators, with familiarity with regulations such as Reg E, UDAAP, and TILA.
Experience using, deploying, or developing RegTech, LegalTech, or AI tools to enhance the legal function.
Canadian payment-processing and money-services-business experience, including familiarity with RPAA, FINTRAC, and provincial financial licensing.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll advise on regulatory matters across the Americas, helping Airwallex navigate complex payments and financial services requirements, support cross-border products and expansion, and manage regulatory risk.\n\n\n - Own regulatory legal matters across the Americas, advising on existing licences and registrations and potential future licence applications.\n\n - Monitor, report on, and influence regulatory developments affecting payments and financial services, identifying implications for business operations and strategic objectives.\n\n - Partner with Product Legal, Regulatory Compliance, Risk, and Financial Crime Compliance on applicable requirements, including money transmission, stored value, FX, remittance, and card issuing rules.\n\n - Support Product, Strategy, Management, and regional Commercial teams with market entry, regulatory mapping, licensing advice, and licence expansion for new products and features.\n\n - Provide pragmatic regulatory legal advice and risk assessments to global stakeholders on initiatives affecting the Americas.\n\n - For the Senior Regulatory Counsel level, lead complex regulatory workstreams and engagements with regulators in key jurisdictions, contributing to regional regulatory strategy. For the Regulatory Counsel level, own defined workstreams with support and mentorship from senior members of the team.\n\n - Manage external legal counsel and consultants in the Americas, ensuring effective support aligned with Airwallex's business drivers and risk appetite.\n\n - Advise on ongoing regulatory obligations, reports, and filings in relevant Americas jurisdictions, partnering with Regulatory Compliance on timely and accurate submissions.\n\n - Support government relations outreach to legislators and regulatory agencies in key Americas markets, helping shape policy and regulatory approaches relevant to the business.\n\n - Use AI and other tools to improve the scale, efficiency, and effectiveness of the Regulatory Legal team.\n \n \n\nThis role is remote in the US, with a preference for candidates in New York or San Francisco. Employees based in New York or San Francisco are expected to work from the office three days a week on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nEssentials\n\n - Qualified lawyer with relevant post-qualification experience. The Senior Regulatory Counsel level is expected to have at least eight years of relevant experience, while the Regulatory Counsel level is expected to have at least five years.\n\n - Strong regulatory experience gained in fintech, reputable law firms, and/or financial institutions, ideally covering payments, e-money, FX, remittances, and/or card issuing in the Americas.\n\n - Experience advising on regulatory matters, submissions, filings, and regulatory strategy in financial services or payments, ideally including direct engagement with federal and state or provincial regulators.\n\n - Strong understanding of the financial services regulatory environment in the Americas, particularly payments, remittance, FX, issuing, and digital financial services.\n\n - Strong stakeholder-management skills, with the ability to work cross-functionally and build trust with business, legal, compliance, and external-counsel stakeholders.\n\n - Proactive, results-driven, and ownership-oriented, with a clear track record of managing multiple priorities and deadlines.\n\n - Ability to influence stakeholders, explain complex legal topics to non-lawyers, and frame business-relevant solutions.\n\n - Collaborative and comfortable working through ambiguity in evolving environments.\n \n \n\nPreferred\n\n - A mix of private-practice and in-house experience.\n\n - Experience supporting expansion into new markets and launching regulatory licences in fintech, payments, or financial services.\n\n - Experience advising on consumer and commercial regulatory matters, including state money transmitter licensing requirements and oversight by federal prudential regulators, with familiarity with regulations such as Reg E, UDAAP, and TILA.\n\n - Experience using, deploying, or developing RegTech, LegalTech, or AI tools to enhance the legal function.\n\n - Canadian payment-processing and money-services-business experience, including familiarity with RPAA, FINTRAC, and provincial financial licensing.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $240K","compensationTiers":[{"id":"1da1f04b-66e6-4b75-a20b-d17349b8c8e2","tierSummary":"Base $180K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"97bfa3f3-e1d2-405d-920a-fd04d5ef4af5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4d966f91-e41c-45df-9778-9933d1eb7925","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3d03767b-55e0-428d-86bf-931988436408","summary":"Base $180K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000}]}},{"id":"4b470f84-dab8-494d-8565-2de6a0ab8355","title":"Account Executive, Outbound Team 3, SME & Growth, CN","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Tianjin","address":{"postalAddress":{"addressRegion":"Tianjin","addressCountry":"China","addressLocality":"Tianjin"}}},{"location":"CN - Shenzhen","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}}},{"location":"CN - Hangzhou","address":{"postalAddress":{"addressRegion":"Hangzhou","addressCountry":"China","addressLocality":"Hangzhou"}}},{"location":"CN - Wuhan","address":{"postalAddress":{"addressRegion":"CN - Wuhan","addressCountry":"China","addressLocality":"CN - Wuhan"}}},{"location":"CN - Xi'an","address":{"postalAddress":{"addressRegion":"Xi'an","addressCountry":"China","addressLocality":"Xi'an"}}}],"publishedAt":"2026-09-11T09:13:16.478+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4b470f84-dab8-494d-8565-2de6a0ab8355","applyUrl":"https://jobs.ashbyhq.com/airwallex/4b470f84-dab8-494d-8565-2de6a0ab8355/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll help small and mid-market businesses solve cross-border financial challenges by building new customer relationships and helping them adopt Airwallex successfully.
Grow and close new cross-border customer opportunities through outbound prospecting, referrals, events, and business-channel partnerships, owning the path to revenue.
Build expertise across advertising and adjacent entertainment, online travel, and online education, identifying payment pain points and translating customer needs into focused, industry-specific solutions with Product.
Move customers from registration and KYC through launch and sustained transaction activity, helping them adopt Airwallex successfully and keep using the platform.
Apply sound judgment around transaction compliance, identifying potential risks and assessing whether transaction activity is reasonable and genuine during the sales process.
Deepen customer relationships, uncover new transaction opportunities, and increase customer lifetime value.
Track market developments, share timely insights and recommendations, and explore new commercial partnership models that support sustainable growth.
You'll be based in Shanghai, Changsha, Wuhan, Chengdu, or Shenzhen, with the required days in the office to be confirmed.
Essentials
A bachelor's degree or above.
3+ years of sales experience, with the ability to develop and maintain customer relationships.
Strong self-motivation, a results-oriented mindset, and clear accountability for outcomes.
Excellent customer communication skills and the ability to build trusted working relationships.
Strong learning and communication skills, with agile thinking, adaptability, and resilience under pressure.
Sharp market awareness and strong analytical skills, with the ability to develop and maintain customer resources effectively.
Preferred
Experience in cross-border payments, cross-border e-commerce, independent-site service providers, ERP, overseas advertising agencies, or a related industry.
Experience selling into advertising and adjacent entertainment, online travel, or online education.
Familiarity with customer onboarding, KYC, transaction operations, or payment compliance.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You’ve operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help small and mid-market businesses solve cross-border financial challenges by building new customer relationships and helping them adopt Airwallex successfully.\n\n - Grow and close new cross-border customer opportunities through outbound prospecting, referrals, events, and business-channel partnerships, owning the path to revenue.\n\n - Build expertise across advertising and adjacent entertainment, online travel, and online education, identifying payment pain points and translating customer needs into focused, industry-specific solutions with Product.\n\n - Move customers from registration and KYC through launch and sustained transaction activity, helping them adopt Airwallex successfully and keep using the platform.\n\n - Apply sound judgment around transaction compliance, identifying potential risks and assessing whether transaction activity is reasonable and genuine during the sales process.\n\n - Deepen customer relationships, uncover new transaction opportunities, and increase customer lifetime value.\n\n - Track market developments, share timely insights and recommendations, and explore new commercial partnership models that support sustainable growth.\n\nYou'll be based in Shanghai, Changsha, Wuhan, Chengdu, or Shenzhen, with the required days in the office to be confirmed.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor's degree or above.\n\n - 3+ years of sales experience, with the ability to develop and maintain customer relationships.\n\n - Strong self-motivation, a results-oriented mindset, and clear accountability for outcomes.\n\n - Excellent customer communication skills and the ability to build trusted working relationships.\n\n - Strong learning and communication skills, with agile thinking, adaptability, and resilience under pressure.\n\n - Sharp market awareness and strong analytical skills, with the ability to develop and maintain customer resources effectively.\n\nPreferred\n\n - Experience in cross-border payments, cross-border e-commerce, independent-site service providers, ERP, overseas advertising agencies, or a related industry.\n\n - Experience selling into advertising and adjacent entertainment, online travel, or online education.\n\n - Familiarity with customer onboarding, KYC, transaction operations, or payment compliance.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You’ve operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a4c847b0-1867-4154-ab61-4dfe9a1ddaec","title":"Staff Product Manager, Yield","department":"Product","team":"Yield","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-09T04:54:30.962+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a4c847b0-1867-4154-ab61-4dfe9a1ddaec","applyUrl":"https://jobs.ashbyhq.com/airwallex/a4c847b0-1867-4154-ab61-4dfe9a1ddaec/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Yield Team is the strategic force behind our investment product—a solution that empowers businesses to earn competitive returns on their idle cash without the restrictions of traditional term deposits. We’re focused on leveraging this flexibility to drive customer stickiness and long-term engagement.
As one of the fastest-growing business units at Airwallex, Yield operates like a startup within a startup, offering unparalleled opportunities for innovation and career growth. We’re expanding aggressively on a global scale.
Define and own Airwallex’s yield product strategy, solution design, roadmap, and delivery plans.
Partner closely with Sydney-based engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.
Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.
Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.
Lead the extension of Yield into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.
Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.
6 + years of overall professional experience within Product Management
Bachelor's degree or higher in a related field
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Yield Team is the strategic force behind our investment product—a solution that empowers businesses to earn competitive returns on their idle cash without the restrictions of traditional term deposits. We’re focused on leveraging this flexibility to drive customer stickiness and long-term engagement.\n\nAs one of the fastest-growing business units at Airwallex, Yield operates like a startup within a startup, offering unparalleled opportunities for innovation and career growth. We’re expanding aggressively on a global scale. \n\n\n\n\nRESPONSIBILITIES\n\n - Define and own Airwallex’s yield product strategy, solution design, roadmap, and delivery plans.\n\n - Partner closely with Sydney-based engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.\n\n - Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.\n\n - Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.\n\n - Lead the extension of Yield into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.\n\n - Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.\n\n\nWHO YOU ARE\n\n - 6 + years of overall professional experience within Product Management\n\n - Bachelor's degree or higher in a related field \n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"19bd4876-a691-4497-a31e-893cf62d1d5f","title":"Senior Product Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-06-30T08:17:04.538+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/19bd4876-a691-4497-a31e-893cf62d1d5f","applyUrl":"https://jobs.ashbyhq.com/airwallex/19bd4876-a691-4497-a31e-893cf62d1d5f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Product Security Engineer, you'll help protect Airwallex's products, infrastructure, systems and data from evolving cybersecurity threats. You'll work closely with Infrastructure, Product and Engineering teams to analyse applications, software and services, design and implement security controls, and drive practical improvements across the organisation.
Partner with Infrastructure, Product and Engineering teams to strengthen the security of applications, software and services.
Build and improve security controls, detection strategies and incident response workflows for a growing technology environment.
Investigate cybersecurity incidents and hunt for threats across endpoint, network and cloud data.
Design, deploy and maintain cybersecurity infrastructure projects that support secure systems and effective defensive operations.
Assess systems and networks for vulnerabilities, configuration deviations and policy gaps, then support mitigation and remediation.
Collect, examine and preserve digital forensic evidence using analytical and investigative techniques.
You'll work from our San Francisco office three days a week.
Essentials
5+ years’ experience in security engineering or incident response within a technology company
In-depth experience with at least one major cloud platform
Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines
A comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with depth and quality
Experience analysing applications, software, services, systems and networks to identify vulnerabilities, configuration deviations and policy gaps
Experience designing, testing, implementing, deploying and maintaining cybersecurity infrastructure and controls
Experience with incident response, threat hunting, detection engineering, tactical forensic analysis or defensive operations
Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience
A passion for solving complex challenges in high-growth startups
Self-motivation and drive to learn new skills or deepen existing ones
Preferred
A bachelor’s degree in Cybersecurity, Computer Science or a similar field
Recognised cybersecurity training or certifications, such as OSCP, GIAC or CEH
Strong experience with Splunk and other security monitoring tools
DevOps or SRE experience with Kubernetes
Experience with GCP or Alibaba Cloud, with or without certification
Experience with Okta, GSuite and cloud-based VPN services
Experience with Python, Java or Kotlin
Published articles, journal papers or blogs related to cybersecurity
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You simplify complexity rather than hiding behind it.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Product Security Engineer, you'll help protect Airwallex's products, infrastructure, systems and data from evolving cybersecurity threats. You'll work closely with Infrastructure, Product and Engineering teams to analyse applications, software and services, design and implement security controls, and drive practical improvements across the organisation.\n\n - Partner with Infrastructure, Product and Engineering teams to strengthen the security of applications, software and services.\n\n - Build and improve security controls, detection strategies and incident response workflows for a growing technology environment.\n\n - Investigate cybersecurity incidents and hunt for threats across endpoint, network and cloud data.\n\n - Design, deploy and maintain cybersecurity infrastructure projects that support secure systems and effective defensive operations.\n\n - Assess systems and networks for vulnerabilities, configuration deviations and policy gaps, then support mitigation and remediation.\n\n - Collect, examine and preserve digital forensic evidence using analytical and investigative techniques.\n\nYou'll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years’ experience in security engineering or incident response within a technology company\n\n - In-depth experience with at least one major cloud platform\n\n - Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines\n\n - A comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with depth and quality\n\n - Experience analysing applications, software, services, systems and networks to identify vulnerabilities, configuration deviations and policy gaps\n\n - Experience designing, testing, implementing, deploying and maintaining cybersecurity infrastructure and controls\n\n - Experience with incident response, threat hunting, detection engineering, tactical forensic analysis or defensive operations\n\n - Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience\n\n - A passion for solving complex challenges in high-growth startups\n\n - Self-motivation and drive to learn new skills or deepen existing ones\n\nPreferred\n\n - A bachelor’s degree in Cybersecurity, Computer Science or a similar field\n\n - Recognised cybersecurity training or certifications, such as OSCP, GIAC or CEH\n\n - Strong experience with Splunk and other security monitoring tools\n\n - DevOps or SRE experience with Kubernetes\n\n - Experience with GCP or Alibaba Cloud, with or without certification\n\n - Experience with Okta, GSuite and cloud-based VPN services\n\n - Experience with Python, Java or Kotlin\n\n - Published articles, journal papers or blogs related to cybersecurity\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $250K","compensationTiers":[{"id":"8e99376c-5758-46f5-a87a-7b0260ab9717","tierSummary":"$160K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"9062027b-1f0c-45b6-be07-a6da493e3953","summary":"$160K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":250000},{"id":"7e847522-99d3-4e68-a036-f5bc17a75309","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d7770242-9c80-41cb-9d3d-b8ef43e79500","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":250000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"96a870c7-9a25-4e8a-8b4d-7ae5456e7475","title":"Engineering Lead, Full Stack, Growth Team","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T03:40:55.623+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/96a870c7-9a25-4e8a-8b4d-7ae5456e7475","applyUrl":"https://jobs.ashbyhq.com/airwallex/96a870c7-9a25-4e8a-8b4d-7ae5456e7475/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and high-performance web experiences that connect product, sales, and marketing to drive measurable business outcomes.
As an Engineering Lead, Full Stack, you'll lead a team of engineers to design, build, and scale the web experiences and growth platforms that power Airwallex's customer acquisition and conversion journeys. You'll own the technical direction and execution of customer-facing web applications, corporate websites, content management systems, and growth capabilities, combining strong full-stack engineering expertise with technical leadership and product judgment.
Own web engineering and full-stack delivery, leading the design, development, and evolution of high-performance websites, landing pages, CMS-powered experiences, and customer-facing web applications.
Drive technical architecture and direction, making pragmatic decisions across frontend applications, backend services, APIs, content platforms, and integrations to build scalable, maintainable, and reliable systems.
Build and develop a high-performing engineering team, providing technical mentorship, coaching, clear expectations, and fostering a culture of ownership, collaboration, and engineering excellence.
Enable growth and experimentation, building capabilities for rapid content iteration, A/B testing, personalization, conversion optimization, and marketing automation to accelerate customer acquisition and activation.
Partner across functions, working closely with Product, Design, Marketing, Data Science, and other engineering teams to translate ambiguous business needs into intuitive experiences and scalable technical solutions.
Drive measurable business outcomes, using performance metrics, experimentation, and customer insights to improve website performance, conversion, engagement, and overall growth effectiveness.
Raise the engineering bar, establishing strong engineering practices for code quality, web performance, accessibility, SEO, security, reliability, observability, and operational excellence.
SG: You'll work from our Singapore office five days a week.
8+ years of professional software engineering experience, including experience leading engineers or complex technical initiatives, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong full-stack engineering expertise, with hands-on experience building and operating production web applications using modern frontend technologies such as React, Next.js, and TypeScript, alongside backend technologies such as Python, Java/Kotlin, or Node.js.
Demonstrated ownership of web engineering, with experience architecting, building, and scaling customer-facing websites, web applications, CMS platforms, landing pages, or similar digital experiences, including integrations with backend services and third-party systems.
Proven technical leadership and execution skills, with a track record of leading complex engineering initiatives, making sound architectural decisions, navigating technical tradeoffs, and delivering high-quality solutions end to end.
Strong product judgment, ownership, and people leadership, with the ability to mentor and develop engineers, work effectively with Product, Design, and Marketing, navigate ambiguity, and translate business goals into measurable engineering outcomes.
Experience building or owning growth-oriented web platforms, including corporate websites, headless CMS, landing page platforms, marketing websites, or self-service product experiences.
Experience with growth systems and conversion optimization, including experimentation platforms, A/B testing, personalization, SEO, web analytics, attribution, or marketing technology integrations.
Experience designing and scaling modern web architectures, including server-side rendering, static site generation, CDN/edge infrastructure, caching, and web performance optimization.
Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience leading cross-functional engineering initiatives involving Product, Design, Marketing, Data Science, or Revenue Operations.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency and ownership. You proactively identify opportunities, take accountability for outcomes, and empower your team to deliver.
You're a hands-on full-stack technical leader. You're equally comfortable discussing frontend architecture, backend services, web performance, and end-to-end system design, and you stay close enough to implementation to guide critical technical decisions.
You care about the intersection of engineering, user experience, and growth. You understand that fast, reliable, intuitive web experiences directly influence acquisition, engagement, and conversion.
You're pragmatic and outcome-oriented. You balance engineering quality, delivery speed, and business impact, prioritizing solutions that deliver meaningful customer and business value.
You're comfortable leading through ambiguity. You bring structure to complex problems, establish clear priorities, and make thoughtful decisions with incomplete information.
You grow people and teams. You coach engineers, delegate effectively, create clarity, and build a culture of ownership and continuous improvement.
You communicate proactively and influence effectively. You align stakeholders, surface risks early, navigate tradeoffs, and drive decisions across functions.
You thrive in a global environment. You're comfortable leading and collaborating across distributed teams in APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE AN IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and high-performance web experiences that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs an Engineering Lead, Full Stack, you'll lead a team of engineers to design, build, and scale the web experiences and growth platforms that power Airwallex's customer acquisition and conversion journeys. You'll own the technical direction and execution of customer-facing web applications, corporate websites, content management systems, and growth capabilities, combining strong full-stack engineering expertise with technical leadership and product judgment.\n\n - Own web engineering and full-stack delivery, leading the design, development, and evolution of high-performance websites, landing pages, CMS-powered experiences, and customer-facing web applications.\n\n - Drive technical architecture and direction, making pragmatic decisions across frontend applications, backend services, APIs, content platforms, and integrations to build scalable, maintainable, and reliable systems.\n\n - Build and develop a high-performing engineering team, providing technical mentorship, coaching, clear expectations, and fostering a culture of ownership, collaboration, and engineering excellence.\n\n - Enable growth and experimentation, building capabilities for rapid content iteration, A/B testing, personalization, conversion optimization, and marketing automation to accelerate customer acquisition and activation.\n\n - Partner across functions, working closely with Product, Design, Marketing, Data Science, and other engineering teams to translate ambiguous business needs into intuitive experiences and scalable technical solutions.\n\n - Drive measurable business outcomes, using performance metrics, experimentation, and customer insights to improve website performance, conversion, engagement, and overall growth effectiveness.\n\n - Raise the engineering bar, establishing strong engineering practices for code quality, web performance, accessibility, SEO, security, reliability, observability, and operational excellence.\n\n\n\nSG: You'll work from our Singapore office five days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of professional software engineering experience, including experience leading engineers or complex technical initiatives, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong full-stack engineering expertise, with hands-on experience building and operating production web applications using modern frontend technologies such as React, Next.js, and TypeScript, alongside backend technologies such as Python, Java/Kotlin, or Node.js.\n\n - Demonstrated ownership of web engineering, with experience architecting, building, and scaling customer-facing websites, web applications, CMS platforms, landing pages, or similar digital experiences, including integrations with backend services and third-party systems.\n\n - Proven technical leadership and execution skills, with a track record of leading complex engineering initiatives, making sound architectural decisions, navigating technical tradeoffs, and delivering high-quality solutions end to end.\n\n - Strong product judgment, ownership, and people leadership, with the ability to mentor and develop engineers, work effectively with Product, Design, and Marketing, navigate ambiguity, and translate business goals into measurable engineering outcomes.\n\n\n\n\n\nPREFERRED\n\n - Experience building or owning growth-oriented web platforms, including corporate websites, headless CMS, landing page platforms, marketing websites, or self-service product experiences.\n\n - Experience with growth systems and conversion optimization, including experimentation platforms, A/B testing, personalization, SEO, web analytics, attribution, or marketing technology integrations.\n\n - Experience designing and scaling modern web architectures, including server-side rendering, static site generation, CDN/edge infrastructure, caching, and web performance optimization.\n\n - Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience leading cross-functional engineering initiatives involving Product, Design, Marketing, Data Science, or Revenue Operations.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency and ownership. You proactively identify opportunities, take accountability for outcomes, and empower your team to deliver.\n\n - You're a hands-on full-stack technical leader. You're equally comfortable discussing frontend architecture, backend services, web performance, and end-to-end system design, and you stay close enough to implementation to guide critical technical decisions.\n\n - You care about the intersection of engineering, user experience, and growth. You understand that fast, reliable, intuitive web experiences directly influence acquisition, engagement, and conversion.\n\n - You're pragmatic and outcome-oriented. You balance engineering quality, delivery speed, and business impact, prioritizing solutions that deliver meaningful customer and business value.\n\n - You're comfortable leading through ambiguity. You bring structure to complex problems, establish clear priorities, and make thoughtful decisions with incomplete information.\n\n - You grow people and teams. You coach engineers, delegate effectively, create clarity, and build a culture of ownership and continuous improvement.\n\n - You communicate proactively and influence effectively. You align stakeholders, surface risks early, navigate tradeoffs, and drive decisions across functions.\n\n - You thrive in a global environment. You're comfortable leading and collaborating across distributed teams in APAC, EMEA, and the US.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"79cc6de9-aa85-4326-8bd0-ad26d7dcf13d","title":"Senior Marketing Manager, KR","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T12:02:49.002+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/79cc6de9-aa85-4326-8bd0-ad26d7dcf13d","applyUrl":"https://jobs.ashbyhq.com/airwallex/79cc6de9-aa85-4326-8bd0-ad26d7dcf13d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We’re looking for a strategic, resourceful, and market-savvy Senior Marketing Manager to lead marketing in Korea: one of Airwallex’s fastest-growing and most exciting markets.
As our first marketing hire in Korea, you’ll be responsible for shaping and executing our go-to-market and brand strategy locally. This is a unique opportunity to build the Airwallex brand from the ground up in Korea, working closely with our global and regional marketing teams, Head of SME & Growth, along with the sales, product, and PR/comms teams.
You’ll bring a deep understanding of the Korean business and cultural landscape, ensuring our campaigns and messaging resonate locally while aligning with Airwallex’s global positioning. You’ll also manage and mentor a Marketing Executive (contractor) to support execution across events, campaigns, content localisation and other initiatives. This role will suit a resilient builder who is energised by ambiguity, comfortable creating structure where none exists, and motivated by the opportunity to build a market rather than inherit an established playbook.
This is a critical and strategic role for Airwallex Korea in terms of increasing awareness and relevance, strengthening engagement with critical customers and partners, supporting the growth of Airwallex Korea alongside the CM and sales team.
Marketing Strategy & Planning
Develop and own the marketing strategy and annual plan for Korea, aligned with APAC and global objectives.
Partner closely with CM and commercial teams to design and execute fully integrated marketing campaigns that drive awareness, consideration, and pipeline growth.
Provide market insights into Korea’s competitive landscape, customer needs, product-market fit, regulatory environment, and emerging opportunities.
Events & Partnerships
Develop and execute an events strategy for Korea in collaboration with the regional field marketing team: from industry conferences to Airwallex-hosted experiences.
Support partnerships with key associations, affiliates, and ecosystem partners to drive revenue and brand visibility.
Build relationships with influential business and fintech communities to amplify Airwallex’s presence and credibility.
Campaigns, Content & Localisation
Localise global and regional campaigns for Korea: adapting messaging, tone, and creative assets for local resonance.
Lead the creation and localisation of marketing content, including customer stories, blogs, social media, web copy, and email campaigns.
Work with the product and sales teams to support go-to-market launches and ensure feedback loops between marketing and commercial teams.
Account Based Marketing (ABM)
Develop and Execute Target Account Strategy: Define and lead the ABM strategy for high-value enterprise, mid-market and large SME accounts
Create Account Specific Marketing Initiatives: Design and implement highly customized marketing programs, content, and touchpoints to engage decision-makers within target accounts and accelerate pipeline conversion.
Measure and Optimize ABM ROI: Track and report on key ABM metrics, including account engagement and pipeline impact, using insights to continuously refine the target list and campaign execution for maximum effectiveness.
PR & Communications
Partner with the regional and global PR & Communications teams to identify local stories, spokespeople, and media opportunities.
Provide market insights and support for press releases, thought leadership, and public-facing communications.
Performance, Reporting & Budget Management
Track and report on marketing performance metrics: including brand awareness, lead generation, and campaign ROI.
Manage and allocate the Korea marketing budget effectively, ensuring resources are used strategically for maximum impact.
Provide on-the-ground insights to refine targeting, creative performance, and audience engagement.
Project Management & Problem Solving
Manage end-to-end marketing initiatives: Lead and deliver complex marketing projects (e.g., product launches, major events).
Proactive Issue Resolution: Identify and solve project roadblocks to ensure strategic goals are met.
Vendor & Resource Coordination: Coordinate budget, internal stakeholders, external vendors, and the Marketing Executive to maximize output.
An entrepreneurial self-starter and builder with a strong understanding of Korea’s business and marketing landscape, who is excited by the opportunity to create, test, learn, and build from the ground up.
A strategic thinker who can translate insight into impactful marketing initiatives, and a hands-on executor who is equally comfortable rolling up their sleeves to make them happen.
A resilient, pragmatic problem solver who stays effective through ambiguity, change, and setbacks, and collaborates seamlessly across local, regional, and global teams.
A clear and persuasive communicator, fluent in both Korean and English.
Experienced in B2B, tech, SaaS, or fintech marketing, ideally with exposure to fast-scaling global brands.
What You’ll Bring
6+ years’ experience in marketing, with proven success in Korea’s B2B or tech sectors.
Demonstrated ability to navigate ambiguity, create structure from incomplete information, make sound decisions, and keep momentum when the path forward is not obvious.
Experience managing integrated marketing campaigns across multiple channels.
Strong understanding of the Korean SME and mid-market audience.
Knowledge across key disciplines including field marketing, ABM, partnerships, content creation and amplification, as well as digital performance marketing.
Experience managing vendors, agencies, or outsourced teams.
High resilience and ownership, with the ability to operate autonomously, adapt quickly, and thrive in a fast-paced, evolving global environment.
A genuine entrepreneurial and builder mentality, with evidence of creating new programs, propositions, channels, or market opportunities rather than simply managing established activity.
Experience managing or mentoring junior team members.
Experience in event planning and management
Excellent communication skill that enables close working relationships with key leaders internally and externally.
Excellent written, verbal and in-person communication skills
Strong analytical skills
Bachelor’s degree or equivalent
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT YOU'LL DO\n\nWe’re looking for a strategic, resourceful, and market-savvy Senior Marketing Manager to lead marketing in Korea: one of Airwallex’s fastest-growing and most exciting markets.\n\nAs our first marketing hire in Korea, you’ll be responsible for shaping and executing our go-to-market and brand strategy locally. This is a unique opportunity to build the Airwallex brand from the ground up in Korea, working closely with our global and regional marketing teams, Head of SME & Growth, along with the sales, product, and PR/comms teams.\n\nYou’ll bring a deep understanding of the Korean business and cultural landscape, ensuring our campaigns and messaging resonate locally while aligning with Airwallex’s global positioning. You’ll also manage and mentor a Marketing Executive (contractor) to support execution across events, campaigns, content localisation and other initiatives. This role will suit a resilient builder who is energised by ambiguity, comfortable creating structure where none exists, and motivated by the opportunity to build a market rather than inherit an established playbook.\n\nThis is a critical and strategic role for Airwallex Korea in terms of increasing awareness and relevance, strengthening engagement with critical customers and partners, supporting the growth of Airwallex Korea alongside the CM and sales team.\n\n\n\nRESPONSIBILITIES:\n\nMarketing Strategy & Planning\n\n - Develop and own the marketing strategy and annual plan for Korea, aligned with APAC and global objectives.\n\n - Partner closely with CM and commercial teams to design and execute fully integrated marketing campaigns that drive awareness, consideration, and pipeline growth.\n\n - Provide market insights into Korea’s competitive landscape, customer needs, product-market fit, regulatory environment, and emerging opportunities.\n\nEvents & Partnerships\n\n - Develop and execute an events strategy for Korea in collaboration with the regional field marketing team: from industry conferences to Airwallex-hosted experiences.\n\n - Support partnerships with key associations, affiliates, and ecosystem partners to drive revenue and brand visibility.\n\n - Build relationships with influential business and fintech communities to amplify Airwallex’s presence and credibility.\n\nCampaigns, Content & Localisation\n\n - Localise global and regional campaigns for Korea: adapting messaging, tone, and creative assets for local resonance.\n\n - Lead the creation and localisation of marketing content, including customer stories, blogs, social media, web copy, and email campaigns.\n\n - Work with the product and sales teams to support go-to-market launches and ensure feedback loops between marketing and commercial teams.\n\nAccount Based Marketing (ABM)\n\n - Develop and Execute Target Account Strategy: Define and lead the ABM strategy for high-value enterprise, mid-market and large SME accounts\n\n - Create Account Specific Marketing Initiatives: Design and implement highly customized marketing programs, content, and touchpoints to engage decision-makers within target accounts and accelerate pipeline conversion.\n\n - Measure and Optimize ABM ROI: Track and report on key ABM metrics, including account engagement and pipeline impact, using insights to continuously refine the target list and campaign execution for maximum effectiveness.\n\nPR & Communications\n\n - Partner with the regional and global PR & Communications teams to identify local stories, spokespeople, and media opportunities.\n\n - Provide market insights and support for press releases, thought leadership, and public-facing communications.\n\nPerformance, Reporting & Budget Management\n\n - Track and report on marketing performance metrics: including brand awareness, lead generation, and campaign ROI.\n\n - Manage and allocate the Korea marketing budget effectively, ensuring resources are used strategically for maximum impact.\n\n - Provide on-the-ground insights to refine targeting, creative performance, and audience engagement.\n\nProject Management & Problem Solving\n\n - Manage end-to-end marketing initiatives: Lead and deliver complex marketing projects (e.g., product launches, major events).\n\n - Proactive Issue Resolution: Identify and solve project roadblocks to ensure strategic goals are met.\n\n - Vendor & Resource Coordination: Coordinate budget, internal stakeholders, external vendors, and the Marketing Executive to maximize output.\n\n\n\nWHO YOU ARE\n\n - An entrepreneurial self-starter and builder with a strong understanding of Korea’s business and marketing landscape, who is excited by the opportunity to create, test, learn, and build from the ground up.\n\n - A strategic thinker who can translate insight into impactful marketing initiatives, and a hands-on executor who is equally comfortable rolling up their sleeves to make them happen.\n\n - A resilient, pragmatic problem solver who stays effective through ambiguity, change, and setbacks, and collaborates seamlessly across local, regional, and global teams.\n\n - A clear and persuasive communicator, fluent in both Korean and English.\n\n - Experienced in B2B, tech, SaaS, or fintech marketing, ideally with exposure to fast-scaling global brands.\n\nWhat You’ll Bring\n\n - 6+ years’ experience in marketing, with proven success in Korea’s B2B or tech sectors.\n\n - Demonstrated ability to navigate ambiguity, create structure from incomplete information, make sound decisions, and keep momentum when the path forward is not obvious.\n\n - Experience managing integrated marketing campaigns across multiple channels.\n\n - Strong understanding of the Korean SME and mid-market audience.\n\n - Knowledge across key disciplines including field marketing, ABM, partnerships, content creation and amplification, as well as digital performance marketing.\n\n - Experience managing vendors, agencies, or outsourced teams.\n\n - High resilience and ownership, with the ability to operate autonomously, adapt quickly, and thrive in a fast-paced, evolving global environment.\n\n - A genuine entrepreneurial and builder mentality, with evidence of creating new programs, propositions, channels, or market opportunities rather than simply managing established activity.\n\n - Experience managing or mentoring junior team members.\n\n - Experience in event planning and management\n\n - Excellent communication skill that enables close working relationships with key leaders internally and externally.\n\n - Excellent written, verbal and in-person communication skills \n\n - Strong analytical skills \n\n - Bachelor’s degree or equivalent\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"71cf818c-627f-4036-8ab5-5f420a93f767","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-06T10:16:25.320+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/71cf818c-627f-4036-8ab5-5f420a93f767","applyUrl":"https://jobs.ashbyhq.com/airwallex/71cf818c-627f-4036-8ab5-5f420a93f767/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex aspires to serve the fastest growing businesses globally. The SME & Growth team focuses on bringing in new startups and small-to-mid-market businesses onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in the region while helping business owners, finance teams, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.
If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!
Identify high-potential prospects and use effective strategies to generate leads that drive revenue growth.
Develop and implement scalable sales strategies to drive new customer acquisition.
Identify and understand prospects' pain points to propose solutions, owning the full sales cycle from prospecting to close.
Lead commercial negotiations to increase customer revenue.
Develop strategies to maximize acquisition of new revenue and market share within a specified territory.
Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product.
Maintain a database of current and potential customers using our CRM.
5+ years of sales experience, preferably selling a complex product with a track record of top performance.
Passionate about sales with the ability to develop and execute strategies for a particular territory.
Experience identifying and influencing key decision makers and stakeholders from finance managers to CEOs, with strong presentation and communication skills.
Proven ability to lead complex negotiations involving multiple products.
Ability to operate in a highly ambiguous and fast-paced environment.
Strong interest in technology/financial services and a deep understanding of the space.
Success-oriented and are willing to \"go the extra mile\" in your work as needed to achieve results.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM:\n\nAirwallex aspires to serve the fastest growing businesses globally. The SME & Growth team focuses on bringing in new startups and small-to-mid-market businesses onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in the region while helping business owners, finance teams, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.\n\nIf you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!\n\n\n\n\nRESPONSIBILITIES:\n\n - Identify high-potential prospects and use effective strategies to generate leads that drive revenue growth.\n\n - Develop and implement scalable sales strategies to drive new customer acquisition.\n\n - Identify and understand prospects' pain points to propose solutions, owning the full sales cycle from prospecting to close.\n\n - Lead commercial negotiations to increase customer revenue.\n\n - Develop strategies to maximize acquisition of new revenue and market share within a specified territory.\n\n - Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product.\n\n - Maintain a database of current and potential customers using our CRM.\n\n\n\n\nREQUIREMENTS:\n\n - 5+ years of sales experience, preferably selling a complex product with a track record of top performance.\n\n - Passionate about sales with the ability to develop and execute strategies for a particular territory.\n\n - Experience identifying and influencing key decision makers and stakeholders from finance managers to CEOs, with strong presentation and communication skills.\n\n - Proven ability to lead complex negotiations involving multiple products.\n\n - Ability to operate in a highly ambiguous and fast-paced environment.\n\n - Strong interest in technology/financial services and a deep understanding of the space.\n\n - Success-oriented and are willing to \"go the extra mile\" in your work as needed to achieve results.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"01a121bf-11d3-47e2-85be-0744c7c0d952","title":"Director, Strategic Partnerships (Relocation to Singapore)","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}},{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-08-27T02:28:41.950+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/01a121bf-11d3-47e2-85be-0744c7c0d952","applyUrl":"https://jobs.ashbyhq.com/airwallex/01a121bf-11d3-47e2-85be-0744c7c0d952/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Responsibilities:
Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision
Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships
Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management
Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives
Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment
Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry
You will serve as a region expert while keeping in mind our global footprint
Who you are:
You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical
You thrive under pressure – and work well with constant change and the ambiguity of a startup environment
You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex
You can effectively lead a diverse team - of individuals who are specialists in their respective domains to achieve desired outcomes with the strategic partners they each manager
You have a strong network - of partners, experts and executives you have worked with over the years in a primarily partnerships role
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nResponsibilities:\n\n - Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision\n\n - Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships\n\n - Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management\n\n - Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives\n\n - Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment\n\n - Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry\n\n - You will serve as a region expert while keeping in mind our global footprint\n \n \n \n\nWho you are:\n\n - You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical\n\n - You thrive under pressure – and work well with constant change and the ambiguity of a startup environment\n\n - You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex\n\n - You can effectively lead a diverse team - of individuals who are specialists in their respective domains to achieve desired outcomes with the strategic partners they each manager\n\n - You have a strong network - of partners, experts and executives you have worked with over the years in a primarily partnerships role\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2ce410bf-9236-4d2d-861e-3afffe591891","title":"Bilingual Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CA - Toronto","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T14:23:48.534+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2ce410bf-9236-4d2d-861e-3afffe591891","applyUrl":"https://jobs.ashbyhq.com/airwallex/2ce410bf-9236-4d2d-861e-3afffe591891/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help grow Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada. You’ll create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business. You’ll own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close. You’ll become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses, while partnering with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution. You’ll also help shape and improve sales processes so Airwallex can move quickly and succeed at scale.
Build Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada.
Create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business.
Own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close.
Become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses.
Partner with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution.
Help shape and improve sales processes so Airwallex can move quickly and succeed at scale.
This role is based in Toronto, Canada, with 3 days a week in our downtown office.
What we're looking for
Essentials
Fluency in both French and English, with excellent written and verbal communication skills in both languages.
At least 2 years of outbound sales experience in SaaS or high-tech growth companies.
A proven record of exceeding targets in outbound B2B sales, ideally selling solutions to e-commerce, marketplaces, or SaaS and technology companies.
The ability to lead strategic, solution-oriented partnership conversations rather than purely transactional sales conversations.
A figure-it-out attitude and the willingness to do what’s necessary to achieve results.
Experience building pipeline and closing business with customers in Quebec or other French-speaking markets in Canada.
Preferred
B2B fintech or payments experience.
Experience selling into finance departments.
Experience working in a fast-paced, 0-to-1 environment, such as helping launch and grow a new product or region.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're motivated by working alongside people whose ambition pushes you to raise your own bar.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou’ll help grow Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada. You’ll create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business. You’ll own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close. You’ll become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses, while partnering with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution. You’ll also help shape and improve sales processes so Airwallex can move quickly and succeed at scale.\n\n - Build Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada.\n\n - Create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business.\n\n - Own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close.\n\n - Become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses.\n\n - Partner with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution.\n\n - Help shape and improve sales processes so Airwallex can move quickly and succeed at scale.\n\nThis role is based in Toronto, Canada, with 3 days a week in our downtown office.\n\n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - Fluency in both French and English, with excellent written and verbal communication skills in both languages.\n\n - At least 2 years of outbound sales experience in SaaS or high-tech growth companies.\n\n - A proven record of exceeding targets in outbound B2B sales, ideally selling solutions to e-commerce, marketplaces, or SaaS and technology companies.\n\n - The ability to lead strategic, solution-oriented partnership conversations rather than purely transactional sales conversations.\n\n - A figure-it-out attitude and the willingness to do what’s necessary to achieve results.\n\n - Experience building pipeline and closing business with customers in Quebec or other French-speaking markets in Canada.\n\nPreferred\n\n - B2B fintech or payments experience.\n\n - Experience selling into finance departments.\n\n - Experience working in a fast-paced, 0-to-1 environment, such as helping launch and grow a new product or region.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're motivated by working alongside people whose ambition pushes you to raise your own bar.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$200K – CA$300K • Offers Equity • Offers Commission • 50/50 Split - Base & Variable","scrapeableCompensationSalarySummary":"CA$200K - CA$300K","compensationTiers":[{"id":"3985051b-0665-4a99-ae3c-06ea6432006e","tierSummary":"OTE CA$200K – CA$300K • Offers Equity • Offers Commission • 50/50 Split - Base & Variable","title":null,"additionalInformation":"50/50 Split - Base & Variable","components":[{"id":"f34d26d3-84be-47cc-be2d-a6675e9061b2","summary":"OTE CA$200K – CA$300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":300000},{"id":"45e25010-683f-420d-899a-708893e94f5e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5172984e-8b17-4d62-9ad2-87312e89eb17","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"5847f0f9-49c5-498b-a5f1-ff450c1ee844","title":"Staff Software Engineer, Data Platform","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-01T10:45:05.569+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5847f0f9-49c5-498b-a5f1-ff450c1ee844","applyUrl":"https://jobs.ashbyhq.com/airwallex/5847f0f9-49c5-498b-a5f1-ff450c1ee844/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is building a data and AI platform that helps teams turn information into better decisions and action. You'll shape the architecture, development, and operation of the systems that make this possible across the company.
Set the technical direction for Airwallex's data and AI platforms, shaping reliable systems that turn data and AI into measurable business impact.
Lead the identification and resolution of company-wide challenges through scalable data platform solutions, working across teams to influence technical roadmaps and decision-making.
Build and evolve the infrastructure behind Airwallex's data ecosystem, including Databricks, Spark, Kafka, real-time analytics, knowledge retrieval and indexing, model infrastructure, and agent capabilities.
Raise the bar on engineering craft, platform governance, security, reliability, and operational excellence while staying hands-on with complex technical problems.
Mentor engineers and technical contributors, helping build a high-performing team and a culture of innovation, ownership, and continuous learning.
You'll work from our Singapore office five days a week.
8+ years of experience in data platforms, data engineering, distributed systems, or an equivalent combination of professional and academic experience in a quantitative field.
Experience leading company-wide initiatives across multiple teams or influencing technical roadmap planning.
A track record of collaborating with diverse teams and stakeholders to deliver tangible business outcomes.
The ability to balance execution and velocity with rigorous research, statistical understanding, and scalable system design.
Experience mentoring and investing in the development of engineers, scientists, and peers.
Technical leadership experience across significant data platform projects, including ETL frameworks, metrics stores, infrastructure management, and data security.
Experience building, deploying, and maintaining reliable, multi-region data pipelines at scale.
Familiarity with workflow and orchestration frameworks such as Airflow or dbt.
Hands-on experience designing data processing patterns for a modern lakehouse architecture.
Experience designing and developing standard framework modules, high-performance services, and client libraries for big data systems.
Experience with technologies such as GCP, Databricks, BigQuery, Dataproc, Kafka, Kubernetes, Spark, Dataflow, Google Cloud Storage, and Airflow.
Excellent written and verbal communication skills, with the ability to tailor technical concepts for leadership, users, and company-wide audiences.
Experience rapidly evaluating technologies and running proofs of concept to inform architecture decisions.
Experience thriving in a complex, fast-moving environment.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is building a data and AI platform that helps teams turn information into better decisions and action. You'll shape the architecture, development, and operation of the systems that make this possible across the company.\n\n - Set the technical direction for Airwallex's data and AI platforms, shaping reliable systems that turn data and AI into measurable business impact.\n\n - Lead the identification and resolution of company-wide challenges through scalable data platform solutions, working across teams to influence technical roadmaps and decision-making.\n\n - Build and evolve the infrastructure behind Airwallex's data ecosystem, including Databricks, Spark, Kafka, real-time analytics, knowledge retrieval and indexing, model infrastructure, and agent capabilities.\n\n - Raise the bar on engineering craft, platform governance, security, reliability, and operational excellence while staying hands-on with complex technical problems.\n\n - Mentor engineers and technical contributors, helping build a high-performing team and a culture of innovation, ownership, and continuous learning.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of experience in data platforms, data engineering, distributed systems, or an equivalent combination of professional and academic experience in a quantitative field.\n\n - Experience leading company-wide initiatives across multiple teams or influencing technical roadmap planning.\n\n - A track record of collaborating with diverse teams and stakeholders to deliver tangible business outcomes.\n\n - The ability to balance execution and velocity with rigorous research, statistical understanding, and scalable system design.\n\n - Experience mentoring and investing in the development of engineers, scientists, and peers.\n\n - Technical leadership experience across significant data platform projects, including ETL frameworks, metrics stores, infrastructure management, and data security.\n\n - Experience building, deploying, and maintaining reliable, multi-region data pipelines at scale.\n\n - Familiarity with workflow and orchestration frameworks such as Airflow or dbt.\n\n\nPREFERRED\n\n - Hands-on experience designing data processing patterns for a modern lakehouse architecture.\n\n - Experience designing and developing standard framework modules, high-performance services, and client libraries for big data systems.\n\n - Experience with technologies such as GCP, Databricks, BigQuery, Dataproc, Kafka, Kubernetes, Spark, Dataflow, Google Cloud Storage, and Airflow.\n\n - Excellent written and verbal communication skills, with the ability to tailor technical concepts for leadership, users, and company-wide audiences.\n\n - Experience rapidly evaluating technologies and running proofs of concept to inform architecture decisions.\n\n - Experience thriving in a complex, fast-moving environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0887ecca-15c1-479b-b4be-b0cb705d168a","title":"Senior Software Engineer, Lending Platform","department":"Engineering","team":"Lending","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T08:57:49.334+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0887ecca-15c1-479b-b4be-b0cb705d168a","applyUrl":"https://jobs.ashbyhq.com/airwallex/0887ecca-15c1-479b-b4be-b0cb705d168a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll architect, design, and implement large-scale, secure, and scalable systems for Airwallex’s lending platform. You’ll build robust services and secure APIs that help enterprise clients embed credit products into their own offerings, while laying the technical foundation for future financing products.
Own the design and delivery of robust services that power lending and credit products.
Build secure, scalable, and well-documented APIs that enable clients to embed and consume credit products within their own offerings.
Lead design reviews, advise on systems architecture, and mentor engineers to raise the bar on code quality and technical excellence.
Drive resilient distributed-systems design and engineering practices that support reliability, scalability, and security at global enterprise scale.
Improve platform stability and delivery efficiency through automated testing, code review, monitoring, and continuous improvement.
Partner with cross-functional teams to deliver effective lending solutions and stay close to industry trends that can strengthen the platform.
This is an in-office role — you’ll be in our Singapore office five days a week.
A bachelor’s degree or above in Computer Science, Engineering, or a related technical field.
5+ years of hands-on experience in software engineering, with strong exposure to modern engineering practices, continuous integration, and quality engineering.
At least 2 years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.
A strong computer science foundation and object-oriented programming skills, with proven experience building backend systems.
Experience with Java or Kotlin and the Spring / Spring Boot framework, or strong transferable experience in another backend language and framework.
Extensive experience designing and building RESTful APIs, with familiarity with modern API design principles and tools.
Experience with domain-driven design and event-driven architectures in production environments.
A track record of designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.
Cloud experience with GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront, together with Docker and Kubernetes.
Familiarity with observability tooling such as Splunk, Grafana, and Prometheus.
Experience collaborating with cross-functional teams to deliver effective lending or financial technology solutions.
A commitment to robust automated testing, code review, monitoring, and continuous improvement.
Experience with SaaS products offered as a platform.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You value in-person collaboration and are happy being in the office five days a week.
Lending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.
#singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll architect, design, and implement large-scale, secure, and scalable systems for Airwallex’s lending platform. You’ll build robust services and secure APIs that help enterprise clients embed credit products into their own offerings, while laying the technical foundation for future financing products.\n\n - Own the design and delivery of robust services that power lending and credit products.\n\n - Build secure, scalable, and well-documented APIs that enable clients to embed and consume credit products within their own offerings.\n\n - Lead design reviews, advise on systems architecture, and mentor engineers to raise the bar on code quality and technical excellence.\n\n - Drive resilient distributed-systems design and engineering practices that support reliability, scalability, and security at global enterprise scale.\n\n - Improve platform stability and delivery efficiency through automated testing, code review, monitoring, and continuous improvement.\n\n - Partner with cross-functional teams to deliver effective lending solutions and stay close to industry trends that can strengthen the platform.\n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or above in Computer Science, Engineering, or a related technical field.\n\n - 5+ years of hands-on experience in software engineering, with strong exposure to modern engineering practices, continuous integration, and quality engineering.\n\n - At least 2 years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.\n\n - A strong computer science foundation and object-oriented programming skills, with proven experience building backend systems.\n\n - Experience with Java or Kotlin and the Spring / Spring Boot framework, or strong transferable experience in another backend language and framework.\n\n - Extensive experience designing and building RESTful APIs, with familiarity with modern API design principles and tools.\n\n - Experience with domain-driven design and event-driven architectures in production environments.\n\n - A track record of designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.\n\n - Cloud experience with GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront, together with Docker and Kubernetes.\n\n - Familiarity with observability tooling such as Splunk, Grafana, and Prometheus.\n\n - Experience collaborating with cross-functional teams to deliver effective lending or financial technology solutions.\n\n - A commitment to robust automated testing, code review, monitoring, and continuous improvement.\n\n\nPREFERRED\n\n - Experience with SaaS products offered as a platform.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.\n\n\n\n#singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4a1e2e02-59c0-4c96-bc86-4164609eedfb","title":"Staff Software Engineer, Lending Platform","department":"Engineering","team":"Lending","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T08:57:53.980+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4a1e2e02-59c0-4c96-bc86-4164609eedfb","applyUrl":"https://jobs.ashbyhq.com/airwallex/4a1e2e02-59c0-4c96-bc86-4164609eedfb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Software Engineer, you’ll architect, design, and build secure, scalable systems that power Airwallex’s lending platform and enable fast, seamless, and compliant credit experiences. You’ll own the technical direction of robust lending services, APIs, and distributed systems that support enterprise clients embedding credit products into their own offerings.
Lead design reviews, shape systems architecture, and mentor engineers while raising the bar for code quality, technical excellence, and engineering practices.
Build resilient, high-throughput services that perform reliably at global enterprise scale, supported by strong testing, observability, monitoring, and operational discipline.
Partner with Product, Risk, Compliance, and other engineering teams to evolve the platform and support expansion into new financing products.
Own the technical foundations that enable secure, scalable lending services and APIs for enterprise clients and their users.
This is an in-office role — you’ll be in our Singapore office five days a week.
A bachelor’s degree or above in Computer Science, Engineering, or a related technical field.
7+ years of hands-on software engineering experience, including modern engineering practices, continuous integration, and quality engineering.
At least 2 years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.
Strong computer science fundamentals and object-oriented programming skills, with proven experience building backend systems.
Strong experience with Java or Kotlin and the Spring or Spring Boot framework, or comparable backend technologies.
Extensive experience designing and building RESTful APIs, with a solid understanding of modern API design principles and tools.
Experience with domain-driven design and event-driven architectures in production environments.
A proven track record designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.
Cloud experience with GCP or AWS, plus Docker and Kubernetes.
Familiarity with observability tooling such as Splunk, Grafana, or Prometheus.
Experience in financial services, lending, payments, or credit products.
Experience building SaaS products offered as a platform.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You value in-person collaboration and are happy being in the office five days a week.
Lending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.
#singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Software Engineer, you’ll architect, design, and build secure, scalable systems that power Airwallex’s lending platform and enable fast, seamless, and compliant credit experiences. You’ll own the technical direction of robust lending services, APIs, and distributed systems that support enterprise clients embedding credit products into their own offerings.\n\n - Lead design reviews, shape systems architecture, and mentor engineers while raising the bar for code quality, technical excellence, and engineering practices.\n\n - Build resilient, high-throughput services that perform reliably at global enterprise scale, supported by strong testing, observability, monitoring, and operational discipline.\n\n - Partner with Product, Risk, Compliance, and other engineering teams to evolve the platform and support expansion into new financing products.\n\n - Own the technical foundations that enable secure, scalable lending services and APIs for enterprise clients and their users.\n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or above in Computer Science, Engineering, or a related technical field.\n\n - 7+ years of hands-on software engineering experience, including modern engineering practices, continuous integration, and quality engineering.\n\n - At least 2 years in a technical leadership role, mentoring engineers and leading the definition and execution of engineering strategy.\n\n - Strong computer science fundamentals and object-oriented programming skills, with proven experience building backend systems.\n\n - Strong experience with Java or Kotlin and the Spring or Spring Boot framework, or comparable backend technologies.\n\n - Extensive experience designing and building RESTful APIs, with a solid understanding of modern API design principles and tools.\n\n - Experience with domain-driven design and event-driven architectures in production environments.\n\n - A proven track record designing and maintaining high-throughput, low-latency, highly available distributed systems at scale.\n\n - Cloud experience with GCP or AWS, plus Docker and Kubernetes.\n\n - Familiarity with observability tooling such as Splunk, Grafana, or Prometheus.\n\n\nPREFERRED\n\n - Experience in financial services, lending, payments, or credit products.\n\n - Experience building SaaS products offered as a platform.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLending at Airwallex brings together flexible capital and financial infrastructure so fast-growing businesses can scale with confidence. We own the end-to-end credit platform: the backend systems, risk engines, and integrations that power business credit products and embedded financing. The challenge is balancing speed with safety, building resilient, high-throughput services that assess creditworthiness in real time, orchestrate fund flows seamlessly, and scale reliably across global markets. This is a team for product-minded engineers who want ownership and enjoy solving complex technical problems. If you want to help redefine the financial infrastructure that lets businesses around the world grow, this is where that work happens.\n\n\n\n#singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b43dec04-3c19-4729-abae-dd734d8b5fb7","title":"Engineering Lead, Scale ","department":"Engineering","team":"Scale Platform","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-15T09:47:24.337+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b43dec04-3c19-4729-abae-dd734d8b5fb7","applyUrl":"https://jobs.ashbyhq.com/airwallex/b43dec04-3c19-4729-abae-dd734d8b5fb7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Engineering Lead, Scale, you’ll lead a team building critical platform capabilities for Airwallex’s embedded finance products. You’ll manage engineers directly and be accountable for team health, execution, and long-term technical quality, while staying technically credible and involved at an architectural level.
Own technical direction for scalable, reliable backend systems and partner with senior engineers on architecture and design.
Drive high standards for system design, code quality, testing, and operational excellence.
Improve reliability, observability, security, and developer productivity across the team.
Partner with product, design, compliance, sales, and engineering leaders to align execution with business priorities.
Translate enterprise customer and commercial requirements into pragmatic technical solutions.
Coach and grow engineers through feedback, performance management, and career development.
You’ll work from our London office three days a week.
5+ years of software engineering experience, with at least 1+ years in a people leadership role.
Strong backend development experience with an object-oriented programming language.
Proven experience designing and operating large-scale, distributed production systems.
Strong system design and object-oriented design fundamentals.
Ability to balance abstraction, simplicity, and speed in technical decision-making.
Excellent communication and stakeholder management skills.
Demonstrated ability to mentor engineers and lead technical execution.
Experience in fintech, payments, or other regulated domains.
Experience with multi-tenant SaaS or platform architecture.
Familiarity with PostgreSQL, Redis, Kafka, and cloud platforms such as AWS or GCP.
Experience with API design, OAuth 2.0, or developer-facing platforms.
Exposure to cross-region deployment, data residency, or customer-facing technical architecture.
You’re comfortable owning the roadmap yourself.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You own the outcome and you don’t wait for permission to fix what’s broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
The Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Engineering Lead, Scale, you’ll lead a team building critical platform capabilities for Airwallex’s embedded finance products. You’ll manage engineers directly and be accountable for team health, execution, and long-term technical quality, while staying technically credible and involved at an architectural level.\n\n - Own technical direction for scalable, reliable backend systems and partner with senior engineers on architecture and design.\n\n - Drive high standards for system design, code quality, testing, and operational excellence.\n\n - Improve reliability, observability, security, and developer productivity across the team.\n\n - Partner with product, design, compliance, sales, and engineering leaders to align execution with business priorities.\n\n - Translate enterprise customer and commercial requirements into pragmatic technical solutions.\n\n - Coach and grow engineers through feedback, performance management, and career development.\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - 5+ years of software engineering experience, with at least 1+ years in a people leadership role.\n\n - Strong backend development experience with an object-oriented programming language.\n\n - Proven experience designing and operating large-scale, distributed production systems.\n\n - Strong system design and object-oriented design fundamentals.\n\n - Ability to balance abstraction, simplicity, and speed in technical decision-making.\n\n - Excellent communication and stakeholder management skills.\n\n - Demonstrated ability to mentor engineers and lead technical execution.\n\n\n\nPREFERRED\n\n - Experience in fintech, payments, or other regulated domains.\n\n - Experience with multi-tenant SaaS or platform architecture.\n\n - Familiarity with PostgreSQL, Redis, Kafka, and cloud platforms such as AWS or GCP.\n\n - Experience with API design, OAuth 2.0, or developer-facing platforms.\n\n - Exposure to cross-region deployment, data residency, or customer-facing technical architecture.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"903b6ba1-dc86-476e-90f4-f92e8d272216","title":"Staff Software Engineer, Productivity","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-09T02:13:25.816+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/903b6ba1-dc86-476e-90f4-f92e8d272216","applyUrl":"https://jobs.ashbyhq.com/airwallex/903b6ba1-dc86-476e-90f4-f92e8d272216/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s global engineering organization relies on strong developer platforms to move quickly, ship high-quality software, and operate efficiently. You’ll lead the technical strategy and delivery of the productivity systems that make that possible.
Lead the technical strategy and delivery of developer productivity platforms that help Airwallex’s global engineering organization move faster, ship higher-quality software, and operate more efficiently.
Identify productivity bottlenecks with feature teams, then design and build scalable solutions across developer tooling, CI/CD, cloud infrastructure, observability, messaging, and workflow automation.
Define and drive an AI-powered developer productivity strategy, evaluating and deploying solutions such as AI-assisted code review, automated test generation, intelligent build optimization, and agent-based root-cause analysis.
Set the technical bar across the Infrastructure & Productivity domain by shaping architecture, reviewing RFCs, establishing engineering practices, mentoring engineers, and balancing performance, scalability, maintainability, and cost.
Partner with engineers, SREs, and stakeholders across Airwallex to measure and improve developer experience through signals such as build times, deployment frequency, deployment reliability, and developer satisfaction.
You'll work from our Seattle office three days a week.
8+ years of professional software engineering experience, including experience building or maintaining CI/CD pipelines, developer tooling, or platform infrastructure at scale.
Strong proficiency in a backend programming language such as Python, Java, Go, Kotlin, Rust, or Node.js, along with experience using the relevant frameworks.
Experience designing and developing large-scale distributed systems with high concurrency, high load, and high availability requirements.
Strong system design skills and experience defining technical strategy for a team or domain, including architectural decisions that balance performance, scalability, maintainability, and cost.
Hands-on experience with cloud services such as AWS, GCP, or Aliyun, and infrastructure management tools such as Terraform, Kubernetes, and Docker.
Experience providing technical leadership across teams, making architectural decisions, reviewing designs or RFCs, mentoring engineers, and raising engineering quality standards.
Experience with server technologies and the ability to optimise service response and data queries while addressing high-concurrency and high-availability challenges.
Experience partnering with engineering teams and stakeholders to understand workflows, identify productivity needs, and deliver reliable platform solutions.
Experience using AI, machine learning, or LLM integrations to improve developer workflows, automate code review, generate tests, or accelerate engineering productivity.
Familiarity with AI-powered development tools such as Cursor or Copilot, and a perspective on how AI will transform developer productivity engineering.
Experience with observability and monitoring tools such as Grafana, Prometheus, Datadog, or the ELK stack.
Experience operating production infrastructure with strong incident-response practices.
Solid understanding of messaging systems such as Kafka, data streaming, container orchestration, and microservices architecture.
Experience in platform engineering or developer experience at a technology or fintech company.
A data-driven approach to measuring and improving developer productivity, including build times, deployment frequency, DORA metrics, or developer NPS.
Experience with build systems such as Bazel or Gradle, or internal developer portals.
A track record of moving quickly and developing solutions in dynamic, collaborative, and ambiguous environments while working with diverse decision-makers.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s global engineering organization relies on strong developer platforms to move quickly, ship high-quality software, and operate efficiently. You’ll lead the technical strategy and delivery of the productivity systems that make that possible.\n\n - Lead the technical strategy and delivery of developer productivity platforms that help Airwallex’s global engineering organization move faster, ship higher-quality software, and operate more efficiently.\n\n - Identify productivity bottlenecks with feature teams, then design and build scalable solutions across developer tooling, CI/CD, cloud infrastructure, observability, messaging, and workflow automation.\n\n - Define and drive an AI-powered developer productivity strategy, evaluating and deploying solutions such as AI-assisted code review, automated test generation, intelligent build optimization, and agent-based root-cause analysis.\n\n - Set the technical bar across the Infrastructure & Productivity domain by shaping architecture, reviewing RFCs, establishing engineering practices, mentoring engineers, and balancing performance, scalability, maintainability, and cost.\n\n - Partner with engineers, SREs, and stakeholders across Airwallex to measure and improve developer experience through signals such as build times, deployment frequency, deployment reliability, and developer satisfaction.\n\nYou'll work from our Seattle office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of professional software engineering experience, including experience building or maintaining CI/CD pipelines, developer tooling, or platform infrastructure at scale.\n\n - Strong proficiency in a backend programming language such as Python, Java, Go, Kotlin, Rust, or Node.js, along with experience using the relevant frameworks.\n\n - Experience designing and developing large-scale distributed systems with high concurrency, high load, and high availability requirements.\n\n - Strong system design skills and experience defining technical strategy for a team or domain, including architectural decisions that balance performance, scalability, maintainability, and cost.\n\n - Hands-on experience with cloud services such as AWS, GCP, or Aliyun, and infrastructure management tools such as Terraform, Kubernetes, and Docker.\n\n - Experience providing technical leadership across teams, making architectural decisions, reviewing designs or RFCs, mentoring engineers, and raising engineering quality standards.\n\n - Experience with server technologies and the ability to optimise service response and data queries while addressing high-concurrency and high-availability challenges.\n\n - Experience partnering with engineering teams and stakeholders to understand workflows, identify productivity needs, and deliver reliable platform solutions.\n\n\nPREFERRED\n\n - Experience using AI, machine learning, or LLM integrations to improve developer workflows, automate code review, generate tests, or accelerate engineering productivity.\n\n - Familiarity with AI-powered development tools such as Cursor or Copilot, and a perspective on how AI will transform developer productivity engineering.\n\n - Experience with observability and monitoring tools such as Grafana, Prometheus, Datadog, or the ELK stack.\n\n - Experience operating production infrastructure with strong incident-response practices.\n\n - Solid understanding of messaging systems such as Kafka, data streaming, container orchestration, and microservices architecture.\n\n - Experience in platform engineering or developer experience at a technology or fintech company.\n\n - A data-driven approach to measuring and improving developer productivity, including build times, deployment frequency, DORA metrics, or developer NPS.\n\n - Experience with build systems such as Bazel or Gradle, or internal developer portals.\n\n - A track record of moving quickly and developing solutions in dynamic, collaborative, and ambiguous environments while working with diverse decision-makers.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$163K – $260K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$163K - $260K","compensationTiers":[{"id":"097ec68f-0819-4c12-b283-bc9bba69f5e3","tierSummary":"$163K – $260K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f4caf271-fc1b-4a8e-a3e7-8808ac36eb99","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b4aac44e-9e86-49dd-bd85-3c0112d4b359","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4393ab31-9f5d-40e7-b5df-bbd238b0e198","summary":"$163K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":163000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":163000,"maxValue":260000}]}},{"id":"f24a33dd-3fe3-460a-bc6c-6adc78fc90e7","title":"Senior Software Engineer, Productivity","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-09T02:14:29.906+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f24a33dd-3fe3-460a-bc6c-6adc78fc90e7","applyUrl":"https://jobs.ashbyhq.com/airwallex/f24a33dd-3fe3-460a-bc6c-6adc78fc90e7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our Infrastructure & Productivity team builds the platforms that help Airwallex engineers move faster, ship higher-quality software, and operate reliably. You'll work across developer productivity, AI-enabled automation, CI/CD, and cloud infrastructure to improve how engineering teams build and deliver software.
Enhance developer productivity by using AI and machine learning to streamline developer workflows, automate repetitive tasks, and improve code quality across the engineering organization.
Design, implement, and continuously improve CI/CD pipelines to increase software delivery efficiency, reduce build times, and improve deployment frequency.
Build and maintain scalable internal developer platforms and tooling, including messaging platforms, observability systems, and workflow automation tools used by engineering teams across Airwallex.
Drive infrastructure reliability and operational excellence through monitoring, alerting, incident management, on-call participation, and postmortems for P1/P2 incidents.
Partner with engineering teams across Airwallex to identify productivity bottlenecks, understand their needs, and deliver tooling that improves the developer experience.
Write clean, well-tested code, contribute to technical standards and documentation, and champion quality gates and change-management practices.
You'll work from our Seattle office three days a week.
Experience with common design patterns and designing and developing large-scale, distributed, highly concurrent, highly loaded, and highly available systems.
Strong knowledge of server technologies, including the ability to optimize service response and data queries while solving for high concurrency and high availability.
Strong proficiency in backend programming languages such as Python, Java, Go, Kotlin, Rust, or Node.js and their corresponding frameworks.
5+ years of professional software engineering experience, including experience building or maintaining CI/CD pipelines, developer tooling, or platform infrastructure at scale.
A track record of technical leadership, architectural decision-making, and mentoring across teams.
Hands-on experience with cloud services such as AWS, GCP, or Aliyun, and infrastructure management tools such as Terraform, Kubernetes, and Docker.
Strong system design skills, with the ability to define and own the technical strategy for a team or domain while balancing performance, scalability, maintainability, and cost.
Experience reviewing RFCs and providing deep insights on high-quality system designs.
Experience using AI/ML tools or integrating LLMs to improve developer workflows, automate code review, or accelerate engineering productivity.
Familiarity with AI-powered development tools such as Cursor or Copilot.
Experience with observability and monitoring tools such as Grafana, Prometheus, Datadog, or the ELK stack.
Experience operating production infrastructure with strong incident response practices.
Experience moving quickly and growing in dynamic, collaborative, and ambiguous environments, including proposing solutions across diverse groups of decision-makers.
Experience in platform engineering or developer experience at a technology or fintech company.
A data-driven approach to measuring and improving developer productivity, such as tracking build times, deployment frequency, or developer NPS.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur Infrastructure & Productivity team builds the platforms that help Airwallex engineers move faster, ship higher-quality software, and operate reliably. You'll work across developer productivity, AI-enabled automation, CI/CD, and cloud infrastructure to improve how engineering teams build and deliver software.\n\n - Enhance developer productivity by using AI and machine learning to streamline developer workflows, automate repetitive tasks, and improve code quality across the engineering organization.\n\n - Design, implement, and continuously improve CI/CD pipelines to increase software delivery efficiency, reduce build times, and improve deployment frequency.\n\n - Build and maintain scalable internal developer platforms and tooling, including messaging platforms, observability systems, and workflow automation tools used by engineering teams across Airwallex.\n\n - Drive infrastructure reliability and operational excellence through monitoring, alerting, incident management, on-call participation, and postmortems for P1/P2 incidents.\n\n - Partner with engineering teams across Airwallex to identify productivity bottlenecks, understand their needs, and deliver tooling that improves the developer experience.\n\n - Write clean, well-tested code, contribute to technical standards and documentation, and champion quality gates and change-management practices.\n\nYou'll work from our Seattle office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Experience with common design patterns and designing and developing large-scale, distributed, highly concurrent, highly loaded, and highly available systems.\n\n - Strong knowledge of server technologies, including the ability to optimize service response and data queries while solving for high concurrency and high availability.\n\n - Strong proficiency in backend programming languages such as Python, Java, Go, Kotlin, Rust, or Node.js and their corresponding frameworks.\n\n - 5+ years of professional software engineering experience, including experience building or maintaining CI/CD pipelines, developer tooling, or platform infrastructure at scale.\n\n - A track record of technical leadership, architectural decision-making, and mentoring across teams.\n\n - Hands-on experience with cloud services such as AWS, GCP, or Aliyun, and infrastructure management tools such as Terraform, Kubernetes, and Docker.\n\n - Strong system design skills, with the ability to define and own the technical strategy for a team or domain while balancing performance, scalability, maintainability, and cost.\n\n - Experience reviewing RFCs and providing deep insights on high-quality system designs.\n\n\nPREFERRED\n\n - Experience using AI/ML tools or integrating LLMs to improve developer workflows, automate code review, or accelerate engineering productivity.\n\n - Familiarity with AI-powered development tools such as Cursor or Copilot.\n\n - Experience with observability and monitoring tools such as Grafana, Prometheus, Datadog, or the ELK stack.\n\n - Experience operating production infrastructure with strong incident response practices.\n\n - Experience moving quickly and growing in dynamic, collaborative, and ambiguous environments, including proposing solutions across diverse groups of decision-makers.\n\n - Experience in platform engineering or developer experience at a technology or fintech company.\n\n - A data-driven approach to measuring and improving developer productivity, such as tracking build times, deployment frequency, or developer NPS.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$142K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$142K - $220K","compensationTiers":[{"id":"becd074f-5370-4e33-8d69-bfe212947a6c","tierSummary":"$142K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"684a17d9-e975-4024-bb9d-b667bba2dd78","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"0bdf720e-3a8b-48ee-8409-f868da86624a","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"715eaa1e-1884-428d-a6b6-ebd77afce4e7","summary":"$142K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":220000}]}},{"id":"ff940e41-7faf-4399-915e-7a9aa48c752e","title":"Talent Acquisition Partner","department":"People & Talent","team":"Talent Acquisition","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T07:40:25.249+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ff940e41-7faf-4399-915e-7a9aa48c752e","applyUrl":"https://jobs.ashbyhq.com/airwallex/ff940e41-7faf-4399-915e-7a9aa48c752e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic HR initiatives, and a deep understanding of our people’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex’s continued growth and success.
We are seeking a highly skilled and motivated full cycle Recruiter to support hiring across key corporate functions, including Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing. This is a hands-on role requiring end-to-end recruitment expertise, from sourcing and interviewing to offer negotiation and placement. The recruiter will work closely with executives and hiring managers to attract top talent for positions ranging from junior to Director level.
The ideal candidate is results-driven, innovative, and capable of executing quickly in a fast-paced environment. You will be a trusted partner to senior leaders, demonstrating strong attention to detail, the ability to push back when needed, and utilizing data and insights to drive decision-making. Your ability to build and execute creative sourcing strategies will be key to ensuring we attract diverse, high-quality talent to meet the evolving needs of our business.
Collaborate directly with senior leaders and hiring managers to understand business needs, define role requirements, and establish a clear hiring strategy.
Develop and implement creative, data-driven sourcing strategies to identify and engage a diverse pool of talent, leveraging various platforms, networking events, and creative outreach techniques.
Conduct thorough screenings, interviews, and assessments to evaluate candidates’ qualifications, skills, and overall fit. Provide guidance to hiring managers on selection processes.
Manage the offer process, including compensation negotiation, and provide an exceptional candidate experience throughout the hiring journey.
Utilize recruitment data and analytics to track key metrics, optimize processes, and influence decisions. Provide insights into trends, market conditions, and candidate behaviors.
Assertively challenge hiring assumptions when necessary, offering informed recommendations based on data and market insights, while maintaining strong relationships with stakeholders.
Work on enhancing the company’s brand and reputation to attract top talent in competitive markets. Stay up-to-date with industry trends and labor market dynamics.
Continuously assess and refine the recruitment process to improve efficiency, speed, and candidate quality while ensuring compliance with internal policies and industry regulations.
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
7 years of experience in a full-cycle Talent Acquisition / Recruitment role ideally within a tech startup environment
Demonstrated ability to work directly with executives and senior leaders and influence decision-making
Ability to use data and analytics to drive decisions, optimize recruiting processes, and provide insights to hiring managers
Proven experience in developing innovative sourcing strategies and using multiple channels to identify and engage talent
Strong sense of urgency with the ability to deliver results in a fast-paced environment
Excellent verbal and written communication skills, with the ability to present data and recommendations clearly and confidently
Skilled in negotiating offers and managing complex candidate scenarios
Able to pivot strategies quickly and solve problems creatively while managing competing priorities
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic HR initiatives, and a deep understanding of our people’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex’s continued growth and success.\n\n \n\n\nWHAT YOU’LL DO\n\nWe are seeking a highly skilled and motivated full cycle Recruiter to support hiring across key corporate functions, including Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing. This is a hands-on role requiring end-to-end recruitment expertise, from sourcing and interviewing to offer negotiation and placement. The recruiter will work closely with executives and hiring managers to attract top talent for positions ranging from junior to Director level.\n\nThe ideal candidate is results-driven, innovative, and capable of executing quickly in a fast-paced environment. You will be a trusted partner to senior leaders, demonstrating strong attention to detail, the ability to push back when needed, and utilizing data and insights to drive decision-making. Your ability to build and execute creative sourcing strategies will be key to ensuring we attract diverse, high-quality talent to meet the evolving needs of our business.\n\n \n\n\nRESPONSIBILITIES:\n\n - Collaborate directly with senior leaders and hiring managers to understand business needs, define role requirements, and establish a clear hiring strategy.\n\n - Develop and implement creative, data-driven sourcing strategies to identify and engage a diverse pool of talent, leveraging various platforms, networking events, and creative outreach techniques.\n\n - Conduct thorough screenings, interviews, and assessments to evaluate candidates’ qualifications, skills, and overall fit. Provide guidance to hiring managers on selection processes.\n\n - Manage the offer process, including compensation negotiation, and provide an exceptional candidate experience throughout the hiring journey.\n\n - Utilize recruitment data and analytics to track key metrics, optimize processes, and influence decisions. Provide insights into trends, market conditions, and candidate behaviors.\n\n - Assertively challenge hiring assumptions when necessary, offering informed recommendations based on data and market insights, while maintaining strong relationships with stakeholders.\n\n - Work on enhancing the company’s brand and reputation to attract top talent in competitive markets. Stay up-to-date with industry trends and labor market dynamics.\n\n - Continuously assess and refine the recruitment process to improve efficiency, speed, and candidate quality while ensuring compliance with internal policies and industry regulations.\n\n \n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\n\nMINIMUM QUALIFICATIONS:\n\n - 7 years of experience in a full-cycle Talent Acquisition / Recruitment role ideally within a tech startup environment\n\n - Demonstrated ability to work directly with executives and senior leaders and influence decision-making\n\n - Ability to use data and analytics to drive decisions, optimize recruiting processes, and provide insights to hiring managers\n\n - Proven experience in developing innovative sourcing strategies and using multiple channels to identify and engage talent\n\n - Strong sense of urgency with the ability to deliver results in a fast-paced environment\n\n - Excellent verbal and written communication skills, with the ability to present data and recommendations clearly and confidently\n\n - Skilled in negotiating offers and managing complex candidate scenarios\n\n - Able to pivot strategies quickly and solve problems creatively while managing competing priorities\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"77f8b197-c938-4cc6-a270-3094e80d4b6d","title":"Senior Account Executive (Shanghai)","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-10T08:39:36.799+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/77f8b197-c938-4cc6-a270-3094e80d4b6d","applyUrl":"https://jobs.ashbyhq.com/airwallex/77f8b197-c938-4cc6-a270-3094e80d4b6d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll help large, complex organisations solve financial challenges across multiple industries by building trusted relationships and turning business needs into clear, commercially valuable solutions. You’ll own enterprise opportunities from initial prospecting through negotiation and close, working across multi-threaded sales cycles and engaging stakeholders from end users to C-level executives.
Identify, pursue, and close large, complex enterprise deals across multiple industry verticals.
Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while clearly articulating product value.
Develop and execute strategic engagement plans tailored to key prospects.
Own your sales pipeline with precision, managing deal flow and providing accurate, timely forecasts.
Anticipate client challenges and proactively offer solutions that drive business value.
Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey.
You’ll work from our Shanghai office five days a week.
Essentials
5–8+ years of experience in complex technology sales within enterprise accounts; experience in fintech or payments is a strong plus.
Proven success selling multi-product API solutions.
A strong network of industry advocates to support your success.
Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals.
A consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines.
Outstanding communication and presentation skills, with the ability to distill complex solutions into clear, compelling narratives.
Self-motivated, resilient, and adaptable — you thrive under pressure and think creatively to solve problems.
Results-driven, accountable, and aligned to key performance indicators and business outcomes.
Willingness to travel as needed and work effectively.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You're energized by change. Your grow in steps, not a straight line, and priorities shift as you learn.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll help large, complex organisations solve financial challenges across multiple industries by building trusted relationships and turning business needs into clear, commercially valuable solutions. You’ll own enterprise opportunities from initial prospecting through negotiation and close, working across multi-threaded sales cycles and engaging stakeholders from end users to C-level executives.\n\n - Identify, pursue, and close large, complex enterprise deals across multiple industry verticals.\n\n - Navigate and manage multi-threaded sales cycles, engaging stakeholders from end users to C-level executives while clearly articulating product value.\n\n - Develop and execute strategic engagement plans tailored to key prospects.\n\n - Own your sales pipeline with precision, managing deal flow and providing accurate, timely forecasts.\n\n - Anticipate client challenges and proactively offer solutions that drive business value.\n\n - Deliver a high-impact, insight-led experience at every stage of the prospect and customer journey.\n\nYou’ll work from our Shanghai office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5–8+ years of experience in complex technology sales within enterprise accounts; experience in fintech or payments is a strong plus.\n\n - Proven success selling multi-product API solutions.\n\n - A strong network of industry advocates to support your success.\n\n - Demonstrated ability to identify, reach, and build relationships with decision-makers across key industry verticals.\n\n - A consistent track record of meeting or exceeding sales quotas, with experience managing full sales pipelines.\n\n - Outstanding communication and presentation skills, with the ability to distill complex solutions into clear, compelling narratives.\n\n - Self-motivated, resilient, and adaptable — you thrive under pressure and think creatively to solve problems.\n\n - Results-driven, accountable, and aligned to key performance indicators and business outcomes.\n\n - Willingness to travel as needed and work effectively.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're energized by change. Your grow in steps, not a straight line, and priorities shift as you learn.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"089d131a-0b3c-4f5d-9eb4-db8643eb42fc","title":" Staff Data Scientist, Algorithm (Payments Fraud & Optimization)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-08T03:27:04.683+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/089d131a-0b3c-4f5d-9eb4-db8643eb42fc","applyUrl":"https://jobs.ashbyhq.com/airwallex/089d131a-0b3c-4f5d-9eb4-db8643eb42fc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Role:
We are seeking a highly skilled and experienced Staff Data Scientist to drive the technical direction of our Payments Optimization team. This is a critical Individual Contributor (IC) role that will focus on designing and implementing advanced algorithms to optimize payments. You will act as a key strategic partner to Product, Engineering, and Commercial leaders, identifying complex, unique opportunities to improve payments performance and drive product adoption at scale.
Responsibilities:
Define and drive the technical strategy for multi-objective payments optimization, ensuring that AWX optimizes payment conversion rates, fraud risk, and transaction costs.
Act as the strong technical owner on cross-functional initiatives, solving unique, critical, and complex problems that have a broad impact on the business.
Provide technical thought leadership on various optimization algorithms (e.g. contextual bandits) and experimentation techniques (e.g. A/B testing, causal inference).
Collaborate with engineering teams to design and build tools and infrastructure to enable optimization at scale and deploy ML systems to production.
Partner with Product, Engineering, Risk, and other cross-functional teams to inform and influence product strategy and investment decisions.
Clearly and persuasively communicate complex data insights and technical recommendations to both technical and non-technical audiences, ensuring your findings influence stakeholders at all levels.
Mentor and coach junior data scientists and engineers.
Qualifications:
Advanced degree (PhD or MS) in a quantitative field such as Statistics, Engineering, Computer Science, Economics, or related disciplines.
5+ years of industry experience in data science or applied ML.
Proven experience in experimentation and causal inference to drive data-informed product decisions with concrete impact.
Strong experience in deploying ML systems to production is a big plus.
Demonstrated ability to operate as a technical leader, defining and developing critical systems and influencing product strategy in high-growth environments.
Proficient in SQL and Python/R.
Experience using LLM, AI and Agent to improve processes and ML models
Why Join Us:
Opportunity to work on impactful problems that directly influence payments success and business outcomes.
Collaborate with a talented, cross-functional team in a fast-paced, high-growth environment.
Drive the adoption of advanced data science techniques and experimentation to improve customer and business outcomes.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Role:\nWe are seeking a highly skilled and experienced Staff Data Scientist to drive the technical direction of our Payments Optimization team. This is a critical Individual Contributor (IC) role that will focus on designing and implementing advanced algorithms to optimize payments. You will act as a key strategic partner to Product, Engineering, and Commercial leaders, identifying complex, unique opportunities to improve payments performance and drive product adoption at scale.\n\n\n\nResponsibilities:\n\n - Define and drive the technical strategy for multi-objective payments optimization, ensuring that AWX optimizes payment conversion rates, fraud risk, and transaction costs.\n\n - Act as the strong technical owner on cross-functional initiatives, solving unique, critical, and complex problems that have a broad impact on the business.\n\n - Provide technical thought leadership on various optimization algorithms (e.g. contextual bandits) and experimentation techniques (e.g. A/B testing, causal inference).\n\n - Collaborate with engineering teams to design and build tools and infrastructure to enable optimization at scale and deploy ML systems to production.\n\n - Partner with Product, Engineering, Risk, and other cross-functional teams to inform and influence product strategy and investment decisions.\n\n - Clearly and persuasively communicate complex data insights and technical recommendations to both technical and non-technical audiences, ensuring your findings influence stakeholders at all levels.\n\n - Mentor and coach junior data scientists and engineers.\n\n\n\nQualifications:\n\n - Advanced degree (PhD or MS) in a quantitative field such as Statistics, Engineering, Computer Science, Economics, or related disciplines.\n\n - 5+ years of industry experience in data science or applied ML.\n\n - Proven experience in experimentation and causal inference to drive data-informed product decisions with concrete impact.\n\n - Strong experience in deploying ML systems to production is a big plus.\n\n - Demonstrated ability to operate as a technical leader, defining and developing critical systems and influencing product strategy in high-growth environments.\n\n - Proficient in SQL and Python/R.\n\n - Experience using LLM, AI and Agent to improve processes and ML models\n\n\n\nWhy Join Us:\n\n - Opportunity to work on impactful problems that directly influence payments success and business outcomes.\n\n - Collaborate with a talented, cross-functional team in a fast-paced, high-growth environment.\n\n - Drive the adoption of advanced data science techniques and experimentation to improve customer and business outcomes.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1220e43e-b5f4-4254-81d5-670efd24d0ff","title":"Director, Strategic Partnerships (Relocation to Singapore)","department":"Financial & Strategic Partnerships","team":"Strategic Partnerships","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-27T02:29:28.006+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1220e43e-b5f4-4254-81d5-670efd24d0ff","applyUrl":"https://jobs.ashbyhq.com/airwallex/1220e43e-b5f4-4254-81d5-670efd24d0ff/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Responsibilities:
Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision
Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships
Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management
Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives
Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment
Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry
You will serve as a region expert while keeping in mind our global footprint
Who you are:
You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical
You thrive under pressure – and work well with constant change and the ambiguity of a startup environment
You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex
You can effectively lead a diverse team - of individuals who are specialists in their respective domains to achieve desired outcomes with the strategic partners they each manager
You have a strong network - of partners, experts and executives you have worked with over the years in a primarily partnerships role
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nResponsibilities:\n\n - Lead, develop, own, refine, and implement a partnerships strategy that aligns with and supports our overall business vision\n\n - Manage our most strategically important partnership opportunities in the region, both existing and new, and own executive level relationships\n\n - Understand the competitive landscape to ensure that Airwallex remains a ‘partner-of-choice’ and proactively present recommendations to executive management\n\n - Be the main point of contact in the partnerships organization for our APAC General Manager and ensure the team are executing strategically important partnership initiatives, aligned with the regional commercial objectives\n\n - Coordinate due diligence processes with prospective partners and project-manage internal stakeholders through commercial, product and systems assessment\n\n - Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry\n\n - You will serve as a region expert while keeping in mind our global footprint\n \n \n \n\nWho you are:\n\n - You are an exceptional communicator – being able to connect with people at all levels, both internally and with external stakeholders, and communicate project expectations effectively is critical\n\n - You thrive under pressure – and work well with constant change and the ambiguity of a startup environment\n\n - You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex\n\n - You can effectively lead a diverse team - of individuals who are specialists in their respective domains to achieve desired outcomes with the strategic partners they each manager\n\n - You have a strong network - of partners, experts and executives you have worked with over the years in a primarily partnerships role\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"SGD 250K – SGD 350K","scrapeableCompensationSalarySummary":"SGD 250K - SGD 350K","compensationTiers":[{"id":"aec501dc-05d6-4715-9f41-71b17fdb9239","tierSummary":"Base Salary SGD 250K – SGD 350K","title":null,"additionalInformation":null,"components":[{"id":"a745ab05-6845-4c0c-8335-8290d2765dc1","summary":"Base Salary SGD 250K – SGD 350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":250000,"maxValue":350000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":250000,"maxValue":350000}]}},{"id":"31dfbbce-3274-4dca-8939-36cceff1c60e","title":"Senior Data Engineer (San Francisco)","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T18:31:11.506+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/31dfbbce-3274-4dca-8939-36cceff1c60e","applyUrl":"https://jobs.ashbyhq.com/airwallex/31dfbbce-3274-4dca-8939-36cceff1c60e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our Strategic Data team builds the data foundations that support business intelligence, machine learning, and operational decision-making. You'll help create reliable, scalable data models and pipelines while improving how teams use data across the business.
Design and implement robust, scalable data models that support business intelligence, machine learning, and operational needs.
Select appropriate schema designs—including star schema, snowflake, normalized, and denormalized models—based on the use case.
Partner with business teams to translate data needs into clean, structured, and well-documented models, while promoting a single source of truth across data layers and pipelines.
Build and maintain batch and streaming ETL pipelines across the full data workflow, from ingestion and transformation through delivery.
Maintain data consistency, traceability, and quality across multiple data sources and domains, including distributed or multi-datacenter environments where relevant.
Contribute to data governance strategies, policies, and standards across areas such as data quality, stewardship, metadata, master data, privacy, security, and lifecycle management.
Work with Data Platform Engineers and Product Managers to identify root causes of data issues and deliver efficient, scalable solutions.
Explore practical ways for data engineering and AI to work together across our products and operations.
This role is based in San Francisco or Seattle, and you'll be expected to work from the office three days a week.
Bachelor's degree or higher in Computer Science, Information Systems, Finance, Mathematics, or a related field.
Five or more years of experience designing and implementing ETL pipelines using tools such as Informatica, Talend, Apache NiFi, or similar data integration platforms.
Strong experience with data modeling, data schemas, ETL, and end-to-end data workflows.
Proficiency in SQL, database management systems such as MySQL, PostgreSQL, or Oracle, and data warehousing solutions.
Familiarity with Google Cloud Platform, particularly BigQuery and Airflow.
Excellent problem-solving skills, attention to detail, and commitment to producing high-quality work.
Strong communication and collaboration skills, including the ability to work effectively with globally distributed teams.
Strength in at least one core area of data engineering, particularly data modeling or ETL, with the ability to contribute across the broader data engineering discipline.
Experience in financial services, payments, or fintech.
Knowledge of data governance practices and regulatory requirements in the financial industry.
Experience with scripting languages such as Python or R for data analysis and automation.
Experience working with distributed or multi-datacenter data systems, including data migration, duplication, and consistency challenges.
Certification in data management or related technologies.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
At Airwallex, you can make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur Strategic Data team builds the data foundations that support business intelligence, machine learning, and operational decision-making. You'll help create reliable, scalable data models and pipelines while improving how teams use data across the business.\n\n - Design and implement robust, scalable data models that support business intelligence, machine learning, and operational needs.\n\n - Select appropriate schema designs—including star schema, snowflake, normalized, and denormalized models—based on the use case.\n\n - Partner with business teams to translate data needs into clean, structured, and well-documented models, while promoting a single source of truth across data layers and pipelines.\n\n - Build and maintain batch and streaming ETL pipelines across the full data workflow, from ingestion and transformation through delivery.\n\n - Maintain data consistency, traceability, and quality across multiple data sources and domains, including distributed or multi-datacenter environments where relevant.\n\n - Contribute to data governance strategies, policies, and standards across areas such as data quality, stewardship, metadata, master data, privacy, security, and lifecycle management.\n\n - Work with Data Platform Engineers and Product Managers to identify root causes of data issues and deliver efficient, scalable solutions.\n\n - Explore practical ways for data engineering and AI to work together across our products and operations.\n\nThis role is based in San Francisco or Seattle, and you'll be expected to work from the office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - Bachelor's degree or higher in Computer Science, Information Systems, Finance, Mathematics, or a related field.\n\n - Five or more years of experience designing and implementing ETL pipelines using tools such as Informatica, Talend, Apache NiFi, or similar data integration platforms.\n\n - Strong experience with data modeling, data schemas, ETL, and end-to-end data workflows.\n\n - Proficiency in SQL, database management systems such as MySQL, PostgreSQL, or Oracle, and data warehousing solutions.\n\n - Familiarity with Google Cloud Platform, particularly BigQuery and Airflow.\n\n - Excellent problem-solving skills, attention to detail, and commitment to producing high-quality work.\n\n - Strong communication and collaboration skills, including the ability to work effectively with globally distributed teams.\n\n - Strength in at least one core area of data engineering, particularly data modeling or ETL, with the ability to contribute across the broader data engineering discipline.\n\n\nPREFERRED\n\n - Experience in financial services, payments, or fintech.\n\n - Knowledge of data governance practices and regulatory requirements in the financial industry.\n\n - Experience with scripting languages such as Python or R for data analysis and automation.\n\n - Experience working with distributed or multi-datacenter data systems, including data migration, duplication, and consistency challenges.\n\n - Certification in data management or related technologies.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nAt Airwallex, you can make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $260K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $260K","compensationTiers":[{"id":"7195f657-cc72-4393-b131-f22c72584444","tierSummary":"$160K – $260K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"36f5dcb5-f99f-4dda-a777-24a4eba462b9","summary":"$160K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":260000},{"id":"89b0f2a0-4092-485d-952f-cdf48eab3f79","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"069328d0-2522-4581-9193-f47f1a914201","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":260000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"f5acfb5f-c352-4099-8443-101551777f35","title":"Senior Manager, Financial Partnerships, Banking & New Market Development, EMEA","department":"Financial & Strategic Partnerships","team":"Financial Partnerships","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T12:10:12.994+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f5acfb5f-c352-4099-8443-101551777f35","applyUrl":"https://jobs.ashbyhq.com/airwallex/f5acfb5f-c352-4099-8443-101551777f35/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own Airwallex’s banking partnerships strategy across the UK and Europe, supporting the growth of our global collections and payouts network.
Build and manage strategic relationships with banking partners, financial institutions, payment networks, local acquirers and payment methods, acting as the main point of contact between Airwallex and our partners.
Identify and evaluate partnership opportunities as Airwallex expands into new geographies, using market research and competitive insight to strengthen our position as a payments leader.
Coordinate due diligence and project-manage onboarding with prospective partners, working across Product, Legal, Compliance, Finance and Commercial teams to move complex opportunities forward.
Develop your profile as an industry thought leader while working with banking infrastructure that supports Airwallex’s growth across the UK and Europe.
You'll work from our London office three days a week.
Essentials
10+ years’ experience working with financial institutions, global and regional banks, and payment networks.
Experience building and maintaining relationships with financial institutions in the UK and Europe while working at a payment institution or EMI.
A strong network of banking partners, financial institutions and payment networks.
Strong understanding of compliance and onboarding requirements for global and regional banks.
Experience working with cross-functional teams, including Product, Legal, Compliance, Finance and Commercial.
International experience working across multiple markets or managing cross-border relationships.
A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.
Exceptional communication skills, with the ability to connect with people at all levels and communicate project expectations clearly.
Strong negotiation skills, with the judgment to navigate complex commercial discussions and secure the best outcomes for Airwallex.
Exceptional attention to detail and the ability to build and maintain trusted relationships.
A self-starter who thinks creatively and works effectively through ambiguity and constant change.
A collaborative team player who can work cohesively across the organisation and inspire a shared vision.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Financial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.
It's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.
If you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn Airwallex’s banking partnerships strategy across the UK and Europe, supporting the growth of our global collections and payouts network.\n\n - Build and manage strategic relationships with banking partners, financial institutions, payment networks, local acquirers and payment methods, acting as the main point of contact between Airwallex and our partners.\n\n - Identify and evaluate partnership opportunities as Airwallex expands into new geographies, using market research and competitive insight to strengthen our position as a payments leader.\n\n - Coordinate due diligence and project-manage onboarding with prospective partners, working across Product, Legal, Compliance, Finance and Commercial teams to move complex opportunities forward.\n\n - Develop your profile as an industry thought leader while working with banking infrastructure that supports Airwallex’s growth across the UK and Europe.\n\nYou'll work from our London office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years’ experience working with financial institutions, global and regional banks, and payment networks.\n\n - Experience building and maintaining relationships with financial institutions in the UK and Europe while working at a payment institution or EMI.\n\n - A strong network of banking partners, financial institutions and payment networks.\n\n - Strong understanding of compliance and onboarding requirements for global and regional banks.\n\n - Experience working with cross-functional teams, including Product, Legal, Compliance, Finance and Commercial.\n\n - International experience working across multiple markets or managing cross-border relationships.\n\n - A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.\n\n - Exceptional communication skills, with the ability to connect with people at all levels and communicate project expectations clearly.\n\n - Strong negotiation skills, with the judgment to navigate complex commercial discussions and secure the best outcomes for Airwallex.\n\n - Exceptional attention to detail and the ability to build and maintain trusted relationships.\n\n - A self-starter who thinks creatively and works effectively through ambiguity and constant change.\n\n - A collaborative team player who can work cohesively across the organisation and inspire a shared vision.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinancial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.\n\nIt's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.\n\nIf you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"28f09265-db9a-454e-9659-c0a6f5a25adf","title":"Bilingual Sales Development Representative, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"CA - Toronto","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T14:34:59.872+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/28f09265-db9a-454e-9659-c0a6f5a25adf","applyUrl":"https://jobs.ashbyhq.com/airwallex/28f09265-db9a-454e-9659-c0a6f5a25adf/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You'll help build Airwallex's pipeline with bilingual customers across English- and French-speaking markets, particularly in Quebec and across Canada. You'll create meaningful relationships with prospective customers by understanding their financial challenges and identifying where Airwallex can help.
Build and qualify pipeline with bilingual customers across English- and French-speaking markets, particularly in Quebec and across Canada.
Present tailored value propositions in both English and French through phone, email, social media, and other outbound channels.
Qualify opportunities and schedule high-quality meetings for Account Executives while helping expand our presence across Canada.
You'll work from our Toronto, Canada downtown office three days a week.
What we're looking for
Essentials
A bachelor's degree or equivalent work experience.
Fluency in both French and English, with strong written and verbal communication skills in both languages.
Preferred
1+ years of experience in outbound B2B sales.
Experience working in a fast-growing environment, particularly in a 0-to-1 setting such as launching or growing a new product or region.
A consultative, solution-oriented approach to customer conversations.
Strong analytical skills and an organised way of thinking and working.
Experience using Google Workspace and sales technology such as Salesforce, Outreach, ZoomInfo, or LinkedIn Sales Navigator.
You'll thrive here if
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou'll help build Airwallex's pipeline with bilingual customers across English- and French-speaking markets, particularly in Quebec and across Canada. You'll create meaningful relationships with prospective customers by understanding their financial challenges and identifying where Airwallex can help.\n\n - Build and qualify pipeline with bilingual customers across English- and French-speaking markets, particularly in Quebec and across Canada.\n\n - Present tailored value propositions in both English and French through phone, email, social media, and other outbound channels.\n\n - Qualify opportunities and schedule high-quality meetings for Account Executives while helping expand our presence across Canada.\n\n\n\nYou'll work from our Toronto, Canada downtown office three days a week.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - A bachelor's degree or equivalent work experience.\n\n - Fluency in both French and English, with strong written and verbal communication skills in both languages.\n \n \n\nPreferred\n\n - 1+ years of experience in outbound B2B sales.\n\n - Experience working in a fast-growing environment, particularly in a 0-to-1 setting such as launching or growing a new product or region.\n\n - A consultative, solution-oriented approach to customer conversations.\n\n - Strong analytical skills and an organised way of thinking and working.\n\n - Experience using Google Workspace and sales technology such as Salesforce, Outreach, ZoomInfo, or LinkedIn Sales Navigator.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$120K – CA$130K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$120K - CA$130K","compensationTiers":[{"id":"f1952fde-2edb-4645-b0c5-72867d4f7ad5","tierSummary":"OTE CA$120K – CA$130K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"988e96c2-e5d7-4690-aa35-a180f8cbcaa5","summary":"OTE CA$120K – CA$130K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":120000,"maxValue":130000},{"id":"2db2f37b-d778-47ee-8b97-7b7a73b29d9b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f91f8a16-394e-474e-9063-9dcf4a893fc5","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":120000,"maxValue":130000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"73c4d180-bf75-48f3-819a-8fe832768512","title":"Enterprise Sales Development Representative - Israel","department":"Enterprise Business","team":"Sales Development, Enterprise","employmentType":"FullTime","location":"IL - Tel Aviv","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-11T18:17:41.139+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Gush Dan","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/73c4d180-bf75-48f3-819a-8fe832768512","applyUrl":"https://jobs.ashbyhq.com/airwallex/73c4d180-bf75-48f3-819a-8fe832768512/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Based out of our Tel-Aviv office, this role will be focused on generating and qualifying leads that will build Airwallex’s Enterprise sales pipeline across the Middle East market. As a Hebrew-speaking Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high-value opportunities and capable of managing early sales funnel activities.
You are used to delivering value in complex situations and are energised by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.
With the commission structure for this role, there is a significant upside for won opportunities.
With the team, there are many opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
We operate in an onsite model, we work from the office a minimum of 4 days a week.
What you'll be doing
Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey
Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
Update activity and contact information within the CRM system and support reporting efforts
Inform and recommend outreach strategies and best practices through testing various types of touchpoints
Contribute to building out best practices in this area as we grow the team
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
Work closely with Account Executives on the handover & first call
About you:
Target-oriented - You are motivated by stretch targets that facilitate business growth and reward you for direct impact
Customer focused - You are excited to learn about your prospect’s business and rely on data to help solve issues
Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
A team player - You are a natural at building relationships with your colleagues but can work independently at ease
A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them
Obsessively Curious - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision
What you'll bring:
Track record of top performance or prior success in a related activity
Advanced verbal and written communication skills in Hebrew are a must
Strong interest in technology and/or financial services
Self-starter who is able to operate in a hyper-growth environment
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nBased out of our Tel-Aviv office, this role will be focused on generating and qualifying leads that will build Airwallex’s Enterprise sales pipeline across the Middle East market. As a Hebrew-speaking Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high-value opportunities and capable of managing early sales funnel activities.\n\n\n\nYou are used to delivering value in complex situations and are energised by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.\n\n\n\nWith the commission structure for this role, there is a significant upside for won opportunities.\n\n\n\nWith the team, there are many opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!\n\n\n\nWe operate in an onsite model, we work from the office a minimum of 4 days a week.\n\n\n\nWhat you'll be doing\n\n\n\n - Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey\n\n - Move quality leads through the funnel while connecting them to a salesperson and arranging meetings\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales\n\n - Update activity and contact information within the CRM system and support reporting efforts\n\n - Inform and recommend outreach strategies and best practices through testing various types of touchpoints\n\n - Contribute to building out best practices in this area as we grow the team\n\n - Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging\n\n - Work closely with Account Executives on the handover & first call\n \n\nAbout you:\n\n - Target-oriented - You are motivated by stretch targets that facilitate business growth and reward you for direct impact\n\n - Customer focused - You are excited to learn about your prospect’s business and rely on data to help solve issues\n\n - Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible\n\n - A team player - You are a natural at building relationships with your colleagues but can work independently at ease\n\n - A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them\n\n - Obsessively Curious - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision\n \n\nWhat you'll bring:\n\n - Track record of top performance or prior success in a related activity\n\n - Advanced verbal and written communication skills in Hebrew are a must\n\n - Strong interest in technology and/or financial services\n\n - Self-starter who is able to operate in a hyper-growth environment\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a139d336-cea8-4b73-b391-e1078e8c3994","title":"Implementation Manager - Spend/ERP","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T04:44:18.969+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a139d336-cea8-4b73-b391-e1078e8c3994","applyUrl":"https://jobs.ashbyhq.com/airwallex/a139d336-cea8-4b73-b391-e1078e8c3994/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex.
We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across the US.
What you’ll do
As the Implementation Manager for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across the US. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.
You’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.
This role is based in SF (3 days in office), with implementation coverage across the US.
Responsibilities:
Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.
Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.
4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).
Preferred qualifications:
Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts.
Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.
Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex.\n\nWe influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across the US.\n\n \n\nWhat you’ll do\n\nAs the Implementation Manager for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across the US. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.\n\nYou’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.\n\nThis role is based in SF (3 days in office), with implementation coverage across the US.\n\n \n\nResponsibilities:\n\n - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.\n\n - Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.\n\n - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.\n\n - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.\n\n - Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.\n\n - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.\n\n - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.\n\n \n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.\n\n - 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n - Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).\n\n \n\nPreferred qualifications:\n\n - Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts.\n\n - Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.\n\n - Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $250K","compensationTiers":[{"id":"60bb153e-b1a3-40ce-b633-dc6e00c49ffe","tierSummary":"$150K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f00a37de-74a2-4a62-833c-c6ce93a1ebf5","summary":"$150K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"id":"888bfb59-0bde-4889-9bb3-9558ffbfa01e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7852c3d0-9e32-4857-9d80-69be19b108cf","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1a0430a3-6692-4bee-bf99-58538d2b9a86","title":"Associate Director, Revenue Strategy, CN","department":"Strategy & Operations","team":"Strategy & Operations","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T09:55:41.147+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1a0430a3-6692-4bee-bf99-58538d2b9a86","applyUrl":"https://jobs.ashbyhq.com/airwallex/1a0430a3-6692-4bee-bf99-58538d2b9a86/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Job
Airwallex aims at delivering the best financial products in the digital age, and the Revenue Strategy team plays a pivotal role in building up the product-market fit. The team is responsible for driving market insights, devising business strategies, contributing to key commercial deals, and collaborating with both internal and external stakeholders to enable sustainably high business growth in China. You will work closely with various functions and commercial leaders to drive commercial success.
Responsibilities
We are hiring for a wide range of roles within the Revenue Strategy team. Key responsibilities include:
Lead market research activities to identify key business opportunities for China businesses
Lead and contribute to internal cross-team strategic projects to identify and devise
Facilitate commercial decision-making with market insights and deep understanding of customer needs and product capabilities
Support the product team to outline and prioritize new product capabilities
Support partnership efforts with financial institutions and ecosystem partners
Research and study regulatory policies in support of existing and new business models and go-to-market strategies
Qualifications
Bachelor’s degree or above from a top institution, Master or MBA preferred
Around 8 years of work experience with management consulting, venture capital, or corporate development in a top fintech or TMT company or a professional firm
Passionate about startup culture, with a strong ownership mentality, high resilience under pressure, and abilities to navigate through a global organization
Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities or challenges
Experience working with and advising senior-level executives
Solid skills in data analysis, with some familiarity in data analytical tools and methodologies
Outstanding communication and interpersonal skills in order to coordinate with different parties and drive project implementation
Fluency in Mandarin and English
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Job\n\nAirwallex aims at delivering the best financial products in the digital age, and the Revenue Strategy team plays a pivotal role in building up the product-market fit. The team is responsible for driving market insights, devising business strategies, contributing to key commercial deals, and collaborating with both internal and external stakeholders to enable sustainably high business growth in China. You will work closely with various functions and commercial leaders to drive commercial success.\n\n\n\nResponsibilities\n\nWe are hiring for a wide range of roles within the Revenue Strategy team. Key responsibilities include:\n\n - Lead market research activities to identify key business opportunities for China businesses\n\n - Lead and contribute to internal cross-team strategic projects to identify and devise\n\n - Facilitate commercial decision-making with market insights and deep understanding of customer needs and product capabilities\n\n - Support the product team to outline and prioritize new product capabilities\n\n - Support partnership efforts with financial institutions and ecosystem partners\n\n - Research and study regulatory policies in support of existing and new business models and go-to-market strategies\n\n\n\nQualifications\n\n - Bachelor’s degree or above from a top institution, Master or MBA preferred\n\n - Around 8 years of work experience with management consulting, venture capital, or corporate development in a top fintech or TMT company or a professional firm\n\n - Passionate about startup culture, with a strong ownership mentality, high resilience under pressure, and abilities to navigate through a global organization\n\n - Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities or challenges\n\n - Experience working with and advising senior-level executives\n\n - Solid skills in data analysis, with some familiarity in data analytical tools and methodologies\n\n - Outstanding communication and interpersonal skills in order to coordinate with different parties and drive project implementation\n\n - Fluency in Mandarin and English\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3a6145b5-b452-4ecb-b6ee-807ad3775f30","title":"Senior Fullstack Engineer, Scale ","department":"Engineering","team":"Scale Platform","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T16:23:20.959+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3a6145b5-b452-4ecb-b6ee-807ad3775f30","applyUrl":"https://jobs.ashbyhq.com/airwallex/3a6145b5-b452-4ecb-b6ee-807ad3775f30/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own the frontend work for the Scale team, taking responsibility for the design, implementation, and ongoing quality of user-facing experiences across our platform products. You'll work independently on ambiguous problems, partnering with backend engineers, Product, Design, and other stakeholders to turn customer and business requirements into reliable, maintainable solutions.
Build and maintain frontend experiences across the stack, with particular ownership and depth in React-based development
Deliver reliable, maintainable solutions for multi-tenant platforms, enterprise integrations, and cross-domain product features
Partner with backend engineers, Product, Design, and other stakeholders to turn customer and business requirements into effective technical solutions
Make pragmatic decisions in ambiguous situations, balancing flexibility, simplicity, and maintainability in system and component design
You'll work from our London office three days a week.
Strong experience building frontend applications with ReactJS.
Experience with modern JavaScript or TypeScript.
Experience working across the full stack, with the ability to own frontend work end to end.
A track record of working independently and delivering high-quality software with minimal oversight.
The ability to make pragmatic technical decisions in ambiguous situations.
Clear communication across technical and non-technical stakeholders.
Make pragmatic decisions on when to optimize for performance vs. velocity based on business impact
Thrive in cross-functional environments spanning Product, Design, Compliance, and Sales
Design for scale, maintainability, and production excellence
Fintech, payments, or regulated industry experience.
High-scale performance tuning (100k+ QPS, large user bases, strict latency SLAs).
Multi-tenant SaaS or platform architecture background.
Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms (AWS/GCP/Azure).
Experience with OAuth2.0, API design, or developer documentation.
Cross-region deployment or data residency compliance experience.
Solutions engineering or customer-facing technical experience.
The Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn the frontend work for the Scale team, taking responsibility for the design, implementation, and ongoing quality of user-facing experiences across our platform products. You'll work independently on ambiguous problems, partnering with backend engineers, Product, Design, and other stakeholders to turn customer and business requirements into reliable, maintainable solutions.\n\n - Build and maintain frontend experiences across the stack, with particular ownership and depth in React-based development\n\n - Deliver reliable, maintainable solutions for multi-tenant platforms, enterprise integrations, and cross-domain product features\n\n - Partner with backend engineers, Product, Design, and other stakeholders to turn customer and business requirements into effective technical solutions\n\n - Make pragmatic decisions in ambiguous situations, balancing flexibility, simplicity, and maintainability in system and component design\n\nYou'll work from our London office three days a week.\n\n\n\n\nESSENTIALS\n\n - Strong experience building frontend applications with ReactJS.\n\n - Experience with modern JavaScript or TypeScript.\n\n - Experience working across the full stack, with the ability to own frontend work end to end.\n\n - A track record of working independently and delivering high-quality software with minimal oversight.\n\n - The ability to make pragmatic technical decisions in ambiguous situations.\n\n - Clear communication across technical and non-technical stakeholders.\n\n - Make pragmatic decisions on when to optimize for performance vs. velocity based on business impact\n\n - Thrive in cross-functional environments spanning Product, Design, Compliance, and Sales\n\n - Design for scale, maintainability, and production excellence\n\n \n\n\nPREFERRED \n\n - Fintech, payments, or regulated industry experience.\n\n - High-scale performance tuning (100k+ QPS, large user bases, strict latency SLAs).\n\n - Multi-tenant SaaS or platform architecture background.\n\n - Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms (AWS/GCP/Azure).\n\n - Experience with OAuth2.0, API design, or developer documentation.\n\n - Cross-region deployment or data residency compliance experience.\n\n - Solutions engineering or customer-facing technical experience.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"36f3a7d5-6f03-4ac9-bcd5-520f408fa021","title":"Senior Software Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-24T09:20:44.170+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/36f3a7d5-6f03-4ac9-bcd5-520f408fa021","applyUrl":"https://jobs.ashbyhq.com/airwallex/36f3a7d5-6f03-4ac9-bcd5-520f408fa021/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build backend systems that power Spend’s financial workflows, helping businesses manage corporate cards, expenses, bills and procurement. You’ll own features end to end while shaping reliable, scalable services for complex financial data and transaction workflows.
Design and build scalable, secure backend services that power Spend’s financial workflows, including corporate cards, expenses, bills and procurement.
Own features end to end, from technical design and implementation through to production operation, with a focus on accuracy, reliability and compliance across financial data.
Shape the long-term architecture of backend systems, APIs and distributed services that support complex, high-volume transaction workflows.
Partner closely with Product, Infrastructure, Design and other Engineering teams to turn customer and business needs into reliable technical solutions.
Raise the engineering bar through high-quality, testable code, strong observability and thoughtful technical mentorship.
You’ll work from our Melbourne office on Monday, Thursday and Friday.
Essentials
A bachelor’s degree in Computer Science, Software Engineering or a related field.
5+ years of professional software engineering experience.
Hands-on experience designing and building backend systems and APIs in production.
Strong computer science fundamentals, including algorithms, data structures and distributed systems.
Proficiency in at least one backend language, such as Java, Kotlin, Go or Python.
Solid understanding of REST API design and backend frameworks, such as Spring Boot.
Experience working with cloud infrastructure, such as AWS or GCP, and container orchestration, such as Kubernetes.
A strong focus on performance, reliability, maintainability and code quality.
Preferred
Familiarity with observability and monitoring tools, such as Grafana, Prometheus or Splunk.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build backend systems that power Spend’s financial workflows, helping businesses manage corporate cards, expenses, bills and procurement. You’ll own features end to end while shaping reliable, scalable services for complex financial data and transaction workflows.\n\n - Design and build scalable, secure backend services that power Spend’s financial workflows, including corporate cards, expenses, bills and procurement.\n\n - Own features end to end, from technical design and implementation through to production operation, with a focus on accuracy, reliability and compliance across financial data.\n\n - Shape the long-term architecture of backend systems, APIs and distributed services that support complex, high-volume transaction workflows.\n\n - Partner closely with Product, Infrastructure, Design and other Engineering teams to turn customer and business needs into reliable technical solutions.\n\n - Raise the engineering bar through high-quality, testable code, strong observability and thoughtful technical mentorship.\n\nYou’ll work from our Melbourne office on Monday, Thursday and Friday.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Software Engineering or a related field.\n\n - 5+ years of professional software engineering experience.\n\n - Hands-on experience designing and building backend systems and APIs in production.\n\n - Strong computer science fundamentals, including algorithms, data structures and distributed systems.\n\n - Proficiency in at least one backend language, such as Java, Kotlin, Go or Python.\n\n - Solid understanding of REST API design and backend frameworks, such as Spring Boot.\n\n - Experience working with cloud infrastructure, such as AWS or GCP, and container orchestration, such as Kubernetes.\n\n - A strong focus on performance, reliability, maintainability and code quality.\n\nPreferred\n\n - Familiarity with observability and monitoring tools, such as Grafana, Prometheus or Splunk.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3c2e4da0-adfa-4382-85a0-5c0fce73ef53","title":"Senior Software Engineer, Infrastructure AI","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T22:54:58.550+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3c2e4da0-adfa-4382-85a0-5c0fce73ef53","applyUrl":"https://jobs.ashbyhq.com/airwallex/3c2e4da0-adfa-4382-85a0-5c0fce73ef53/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Infrastructure AI is building the systems that will change how infrastructure work gets done at Airwallex. You'll design and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across our global infrastructure.
Build goal-oriented infrastructure AI agents on Airwallex’s internal agent platform to automate SRE, DevOps, and DBA workflows, including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.
Design reliable agent architectures with planning, reasoning, tool use, error recovery, safety guardrails, auditability, and human-in-the-loop escalation for systems that interact with production infrastructure.
Integrate agents with Kubernetes, Terraform, cloud APIs across AWS, GCP, and Aliyun, monitoring and observability platforms, databases, and CI/CD pipelines through well-designed tool interfaces.
Define and improve evaluation frameworks for agent effectiveness, including task completion, accuracy, time to resolution, and escalation rates.
Partner with SRE, DevOps, and platform engineering teams to identify high-value workflows for automation and translate operational pain points into effective agent capabilities.
Help shape Airwallex’s technical vision for AI-driven infrastructure operations by bringing forward new ideas in agent architecture, reliability, safety, and evaluation.
You'll work from our Seattle office on Mondays, Wednesdays, and Thursdays.
5+ years of professional software engineering experience, with strong proficiency in a backend language such as Python, Go, Java, or Kotlin.
Practical experience with cloud platforms such as AWS, GCP, or Aliyun; container orchestration with Kubernetes; infrastructure as code with Terraform; and CI/CD systems.
Strong system design skills, with the ability to architect reliable, safe, and scalable systems that interact with production infrastructure.
Experience building agentic AI systems that autonomously plan, reason, and execute multi-step tasks using large language models, including agent-loop design, tool-use orchestration, and agent state or memory.
Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.
Experience with agent orchestration frameworks such as LangGraph, CrewAI, AutoGen, or custom agent frameworks, and LLM APIs such as OpenAI or Anthropic.
Experience with observability and monitoring systems such as Grafana, Prometheus, Datadog, or the ELK stack.
Experience with database administration or automation, including schema migrations, query optimisation, and backup and recovery.
Understanding of SRE practices, including incident response, runbooks, postmortems, and SLOs/SLIs.
A forward-thinking perspective on agent reliability, safety, evaluation, and the path toward increasingly autonomous infrastructure systems.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nInfrastructure AI is building the systems that will change how infrastructure work gets done at Airwallex. You'll design and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across our global infrastructure.\n\n - Build goal-oriented infrastructure AI agents on Airwallex’s internal agent platform to automate SRE, DevOps, and DBA workflows, including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.\n\n - Design reliable agent architectures with planning, reasoning, tool use, error recovery, safety guardrails, auditability, and human-in-the-loop escalation for systems that interact with production infrastructure.\n\n - Integrate agents with Kubernetes, Terraform, cloud APIs across AWS, GCP, and Aliyun, monitoring and observability platforms, databases, and CI/CD pipelines through well-designed tool interfaces.\n\n - Define and improve evaluation frameworks for agent effectiveness, including task completion, accuracy, time to resolution, and escalation rates.\n\n - Partner with SRE, DevOps, and platform engineering teams to identify high-value workflows for automation and translate operational pain points into effective agent capabilities.\n\n - Help shape Airwallex’s technical vision for AI-driven infrastructure operations by bringing forward new ideas in agent architecture, reliability, safety, and evaluation.\n\n\n\nYou'll work from our Seattle office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional software engineering experience, with strong proficiency in a backend language such as Python, Go, Java, or Kotlin.\n\n - Practical experience with cloud platforms such as AWS, GCP, or Aliyun; container orchestration with Kubernetes; infrastructure as code with Terraform; and CI/CD systems.\n\n - Strong system design skills, with the ability to architect reliable, safe, and scalable systems that interact with production infrastructure.\n\n - Experience building agentic AI systems that autonomously plan, reason, and execute multi-step tasks using large language models, including agent-loop design, tool-use orchestration, and agent state or memory.\n\n - Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.\n\n\n\n\nPREFERRED\n\n - Experience with agent orchestration frameworks such as LangGraph, CrewAI, AutoGen, or custom agent frameworks, and LLM APIs such as OpenAI or Anthropic.\n\n - Experience with observability and monitoring systems such as Grafana, Prometheus, Datadog, or the ELK stack.\n\n - Experience with database administration or automation, including schema migrations, query optimisation, and backup and recovery.\n\n - Understanding of SRE practices, including incident response, runbooks, postmortems, and SLOs/SLIs.\n\n - A forward-thinking perspective on agent reliability, safety, evaluation, and the path toward increasingly autonomous infrastructure systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$140K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140K - $240K","compensationTiers":[{"id":"9c9a6b11-10b2-492f-acac-558bd09694c2","tierSummary":"Base Compensation $140K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"612f5a30-631a-486f-b510-bc1c9e52d535","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"30e37edc-a1b1-4351-bfa5-3cc679840cbf","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"14c69051-997c-48d9-af1d-ef8ef3d028b7","summary":"Base Compensation $140K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":240000}]}},{"id":"d51e0e50-7b26-4a94-af91-58de6287b48c","title":"Senior Software Engineer - Database","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-16T17:23:25.268+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d51e0e50-7b26-4a94-af91-58de6287b48c","applyUrl":"https://jobs.ashbyhq.com/airwallex/d51e0e50-7b26-4a94-af91-58de6287b48c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Software Engineer on the Database SRE team, you’ll design and build the platforms, automation, and AI-driven tooling that power Airwallex’s database infrastructure. You’ll work across PostgreSQL, Google CloudSQL, Redis, Google Memorystore, and GCP to solve problems at the intersection of database reliability engineering, platform automation, and AI. Your work will directly improve the availability, performance, security, and operational scalability of the data layer supporting Airwallex’s global payments platform.
Build a unified database observability platform that provides real-time visibility into availability, security posture, reliability metrics, and latency across database instances.
Design secure MCP (Model Context Protocol) interfaces that enable AI agents to query and interact with production databases while maintaining strict access controls.
Develop an agentic AI DBA to automate performance tuning, capacity planning, schema review, incident triage, and remediation.
Create self-service workflows that allow product engineering teams to provision, configure, scale, and manage PostgreSQL and Redis instances with built-in security, compliance, and reliability guardrails.
Establish database reliability practices across connection pooling, query optimization, backup and recovery, failover, and change management, and participate in on-call rotations for database incidents.
Partner with product engineers to diagnose performance issues, review schema designs, and improve data modelling and access patterns.
You’ll be based in Seattle and work from the office three days a week: Monday, Wednesday, and Thursday.
5+ years of professional software engineering experience, with strong proficiency in a backend language such as Python, Go, Java, or Kotlin.
Deep experience with PostgreSQL, including performance tuning, query optimization, replication, backup and recovery, schema design, and operational best practices.
Experience with Redis, including data modelling, clustering, persistence strategies, and operational management.
Hands-on experience with GCP or an equivalent cloud provider, infrastructure as code such as Terraform, Kubernetes, and Docker.
A track record of building automation, tooling, or platforms that replace manual operational work and make database operations scalable.
Strong system design skills, with the ability to architect reliable and scalable infrastructure services.
Experience with Google CloudSQL and/or Google Memorystore.
Experience building internal developer platforms, database-as-a-service systems, or self-service infrastructure tooling.
Experience with AI/ML technologies, LLM integration, or AI-powered automation, particularly for infrastructure or operations use cases.
Familiarity with MCP or similar patterns for safe programmatic access to production systems.
Experience with observability tools such as Grafana, Prometheus, or Datadog, and with building monitoring and alerting systems for database infrastructure.
Experience in fintech, payments, or another regulated industry where data integrity, security, and compliance are critical.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You simplify complexity rather than hiding behind it.
You value in-person collaboration and are happy being in the office three days a week.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Software Engineer on the Database SRE team, you’ll design and build the platforms, automation, and AI-driven tooling that power Airwallex’s database infrastructure. You’ll work across PostgreSQL, Google CloudSQL, Redis, Google Memorystore, and GCP to solve problems at the intersection of database reliability engineering, platform automation, and AI. Your work will directly improve the availability, performance, security, and operational scalability of the data layer supporting Airwallex’s global payments platform.\n\n - Build a unified database observability platform that provides real-time visibility into availability, security posture, reliability metrics, and latency across database instances.\n\n - Design secure MCP (Model Context Protocol) interfaces that enable AI agents to query and interact with production databases while maintaining strict access controls.\n\n - Develop an agentic AI DBA to automate performance tuning, capacity planning, schema review, incident triage, and remediation.\n\n - Create self-service workflows that allow product engineering teams to provision, configure, scale, and manage PostgreSQL and Redis instances with built-in security, compliance, and reliability guardrails.\n\n - Establish database reliability practices across connection pooling, query optimization, backup and recovery, failover, and change management, and participate in on-call rotations for database incidents.\n\n - Partner with product engineers to diagnose performance issues, review schema designs, and improve data modelling and access patterns.\n\n\n\nYou’ll be based in Seattle and work from the office three days a week: Monday, Wednesday, and Thursday.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional software engineering experience, with strong proficiency in a backend language such as Python, Go, Java, or Kotlin.\n\n - Deep experience with PostgreSQL, including performance tuning, query optimization, replication, backup and recovery, schema design, and operational best practices.\n\n - Experience with Redis, including data modelling, clustering, persistence strategies, and operational management.\n\n - Hands-on experience with GCP or an equivalent cloud provider, infrastructure as code such as Terraform, Kubernetes, and Docker.\n\n - A track record of building automation, tooling, or platforms that replace manual operational work and make database operations scalable.\n\n - Strong system design skills, with the ability to architect reliable and scalable infrastructure services.\n\n\nPREFERRED\n\n - Experience with Google CloudSQL and/or Google Memorystore.\n\n - Experience building internal developer platforms, database-as-a-service systems, or self-service infrastructure tooling.\n\n - Experience with AI/ML technologies, LLM integration, or AI-powered automation, particularly for infrastructure or operations use cases.\n\n - Familiarity with MCP or similar patterns for safe programmatic access to production systems.\n\n - Experience with observability tools such as Grafana, Prometheus, or Datadog, and with building monitoring and alerting systems for database infrastructure.\n\n - Experience in fintech, payments, or another regulated industry where data integrity, security, and compliance are critical.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$140K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140K - $240K","compensationTiers":[{"id":"34ae13ea-8780-4baa-8286-4fe2cfde264d","tierSummary":"Base Compensation $140K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"98de3353-b660-46f5-99fb-7a3c88086b25","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"74003f80-5f51-4b4e-8366-8c0e18156d1c","summary":"Base Compensation $140K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":240000},{"id":"4ad5a35b-6a02-4d68-9cdd-33c84b0ace65","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":240000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"dec2ab16-75ee-45c4-a730-63d7462c42fa","title":"Implementation Manager - Spend/ERP ","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T04:40:30.606+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/dec2ab16-75ee-45c4-a730-63d7462c42fa","applyUrl":"https://jobs.ashbyhq.com/airwallex/dec2ab16-75ee-45c4-a730-63d7462c42fa/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex.
We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across EMEA.
What you’ll do
As the Implementation Manager for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.
You’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.
This role is based in London (3 days in office), with implementation coverage across EMEA.
Responsibilities:
Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.
Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.
4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).
Preferred qualifications:
Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts.
Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.
Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex.\n\nWe influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across EMEA.\n\n\n\nWhat you’ll do\n\nAs the Implementation Manager for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.\n\nYou’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.\n\nThis role is based in London (3 days in office), with implementation coverage across EMEA.\n\n\n\nResponsibilities:\n\n - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.\n\n - Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.\n\n - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.\n\n - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.\n\n - Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.\n\n - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.\n\n - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.\n\n\n\n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.\n\n - 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n - Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).\n\n\n\nPreferred qualifications:\n\n - Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts.\n\n - Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.\n\n - Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"£85K – £120K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"£85K - £120K","compensationTiers":[{"id":"9ef71086-52d8-4586-a304-e20dbc276897","tierSummary":"£85K – £120K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f6eba551-2b7d-40ab-a512-1020ce9a188e","summary":"£85K – £120K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":85000,"maxValue":120000},{"id":"f4bcc354-748a-461c-9551-7e3f2fbda698","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f684c5f7-579a-45fc-9d5d-77041e163773","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":85000,"maxValue":120000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}},{"id":"9ccb29da-56e0-48d7-8476-4c2b0b716598","title":"Staff Engineer, Agentic AI","department":"Engineering","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-19T22:38:41.366+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ccb29da-56e0-48d7-8476-4c2b0b716598","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ccb29da-56e0-48d7-8476-4c2b0b716598/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll design and deploy intelligent systems that automate complex, multi-step financial workflows. You’ll turn agentic frameworks, orchestration layers, and pragmatic model selection into reliable production systems at scale.
Architect intelligent systems that automate complex, multi-step financial workflows
Apply prompting, retrieval-augmented generation, fine-tuning, or training models from scratch as appropriate to the problem
Design and optimize agent architectures for reasoning, tool use, and workflow automation
Build systems that improve with usage and create compounding AI flywheels
Partner with backend and frontend engineers to integrate AI reasoning into secure, production systems
You’ll work from our San Francisco office three days a week.
5+ years of experience in applied AI/ML engineering, including production deployments
Strong Python skills and experience with ML frameworks such as PyTorch, JAX, or TensorFlow
A track record of building and deploying AI agents, orchestration frameworks, or multi-step reasoning systems
Experience designing monitoring, evaluation, and iteration practices for production AI systems
Ability to balance innovation with reliability, scalability, and compliance
Experience architecting and deploying intelligent systems that automate complex, multi-step financial workflows
Experience using agentic frameworks, orchestration layers, and pragmatic model selection to build production systems
Experience designing AI systems for reasoning, tool use, and workflow automation
Experience building systems that improve with usage and create compounding AI flywheels
Experience partnering with backend and frontend engineers to integrate AI reasoning into secure, production systems
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You simplify complexity rather than hiding behind it.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll design and deploy intelligent systems that automate complex, multi-step financial workflows. You’ll turn agentic frameworks, orchestration layers, and pragmatic model selection into reliable production systems at scale.\n\n - Architect intelligent systems that automate complex, multi-step financial workflows\n\n - Apply prompting, retrieval-augmented generation, fine-tuning, or training models from scratch as appropriate to the problem\n\n - Design and optimize agent architectures for reasoning, tool use, and workflow automation\n\n - Build systems that improve with usage and create compounding AI flywheels\n\n - Partner with backend and frontend engineers to integrate AI reasoning into secure, production systems\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of experience in applied AI/ML engineering, including production deployments\n\n - Strong Python skills and experience with ML frameworks such as PyTorch, JAX, or TensorFlow\n\n - A track record of building and deploying AI agents, orchestration frameworks, or multi-step reasoning systems\n\n - Experience designing monitoring, evaluation, and iteration practices for production AI systems\n\n - Ability to balance innovation with reliability, scalability, and compliance\n\n\n\n\nPREFERRED\n\n - Experience architecting and deploying intelligent systems that automate complex, multi-step financial workflows\n\n - Experience using agentic frameworks, orchestration layers, and pragmatic model selection to build production systems\n\n - Experience designing AI systems for reasoning, tool use, and workflow automation\n\n - Experience building systems that improve with usage and create compounding AI flywheels\n\n - Experience partnering with backend and frontend engineers to integrate AI reasoning into secure, production systems\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$182K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$182K - $310K","compensationTiers":[{"id":"c0b0aae1-d95c-497a-a325-947dadf80b4f","tierSummary":"$182K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ca81ef4f-95e7-4c2c-a61c-ed8b8609f78b","summary":"$182K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":182000,"maxValue":310000},{"id":"0c69cbf0-43bd-46e3-8269-cd36b96142a4","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":182000,"maxValue":310000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"2088a1f2-4516-485f-ac0d-c3ea58999567","title":"Regulatory Counsel, EMEA","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}}],"publishedAt":"2026-04-17T09:19:21.975+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2088a1f2-4516-485f-ac0d-c3ea58999567","applyUrl":"https://jobs.ashbyhq.com/airwallex/2088a1f2-4516-485f-ac0d-c3ea58999567/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s Regulatory Legal team is a high‑impact, collaborative group that plays a central role in enabling our expansion and success across the regions we’re present in. We support Airwallex’s continued growth by providing expert legal guidance on regulatory matters, partnering closely with Product Legal, Regulatory Compliance, Financial Crime Compliance, and other teams to deliver innovative financial products compliantly and at scale.
This is a fast-paced, growth-oriented environment where you’ll work alongside committed colleagues, engage in strategic projects with global reach, and have direct influence on business-critical decisions. We value curiosity, ownership, and the ambition to drive outcomes in a complex, ever-evolving regulatory landscape.
You will be based in London or Amsterdam, with responsibility for regulatory legal support across EMEA, with a particular focus on the EU/EEA regulatory framework. Experience with the UK payments regime is also desirable.
This role will focus on advising on complex regulatory issues relating to payments services in Europe, including licensing, pasporting, conduct and prudential requirements, and supporting cross‑border product launches.
You will support the build‑out and maintenance of our licensing and registration portfolio in EMEA by advising on regulatory requirements, legal risk and licensing implications, and by partnering closely with Regulatory Compliance, Global Expansion & Licensing Strategy and other control functions.
You will be a valuable member of the global legal and compliance team and will have the opportunity to support a rapidly growing business and the management team to navigate an increasingly complex regulatory landscape. This dynamic role is ideal for someone who enjoys wearing multiple hats and solving complex issues and blockers for our clients, is detail‑oriented, willing to take on challenges and changes, obsessively curious and intellectually honest, thrives on taking actions and delivering impactful results, and aims to inspire and be inspired.
Be responsible for handling regulatory legal issues relating to our business in EMEA, with a focus on EU/EEA markets, and for providing strategic advice to cross‑functional stakeholders relating to existing licences/registrations, passporting, branch structures and potential future licence applications in the region.
Monitor, report, and analyse trends and developments in payments and financial services regulation in Europe (e.g. PSD2/PSD3, EMI regimes, AML/CTF), actively identifying and anticipating changes that may impact business operations or strategic objectives.
Partner closely with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams to advise on applicable EU, EEA and local laws and regulations, and to embed regulatory requirements into product design and operations.
Support local and global Product, Strategy, and Management teams and regional Commercial teams on new market entry and expansion of regulatory licence(s) in EMEA, including regulatory mapping, licensing/passporting advice and branch establishment analysis.
Liaise with senior Airwallex stakeholders globally, providing timely, pragmatic regulatory legal advice and risk assessments on business initiatives impacting EMEA.
Manage external legal counsel and consultants across EMEA, ensuring high-quality, cost‑effective support aligned with Airwallex’s business drivers and risk appetite.
Leverage AI and other tooling to enhance the scale, efficiency and effectiveness of the Regulatory Legal team.
Provide legal advice on Airwallex’s regulatory compliance obligations with respect to ongoing regulatory compliance and submission of regulatory reports and filings in EMEA, partnering with the Regulatory Compliance team to support timely and accurate filings.
Support and, where appropriate, lead engagement with legislators and regulatory agencies in key EMEA markets, including licensing discussions, supervisory engagement, RFIs, inspections, thematic reviews and policy matters relevant to the business.
Qualified lawyer with around 6–8 years of relevant post‑qualification experience
Strong regulatory experience gained in the fintech industry, reputable law firms and/or financial institutions, with a focus on EU/EEA financial services, payments, e‑money, FX, remittances and/or card issuing.
A mix of private practice and in‑house experience is ideal but not mandatory.
Demonstrated success advising on regulatory matters and handling regulatory submissions, filings and regulatory strategy, ideally including direct engagement with EU and national regulators (e.g. central banks, financial supervisory authorities).
Deep knowledge of the European financial services regulatory environment, particularly as it relates to payments, remittance, FX, issuing and digital financial services.
Experience supporting expansion into new markets and launching new regulatory licences in the fintech, payments, or financial services sectors will be advantageous.
Strong stakeholder management skills, with the ability to work cross‑functionally and build trust with business, legal, compliance and external counsel stakeholders.
Proactive, results‑driven, and ownership‑oriented, with a clear track record of managing multiple priorities and deadlines.
Fluent in English, with strong drafting and negotiation skills; additional European languages are an advantage.
Ability to influence, explain complex legal topics to non‑lawyers, and frame business‑relevant solutions.
Collaborative team player, embraces managing ambiguity, and thriving in fast‑paced, evolving environments.
Experience using, deploying or developing RegTech, LegalTech or AI tools to enhance the legal function is ideal but not mandatory.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAirwallex’s Regulatory Legal team is a high‑impact, collaborative group that plays a central role in enabling our expansion and success across the regions we’re present in. We support Airwallex’s continued growth by providing expert legal guidance on regulatory matters, partnering closely with Product Legal, Regulatory Compliance, Financial Crime Compliance, and other teams to deliver innovative financial products compliantly and at scale.\n\nThis is a fast-paced, growth-oriented environment where you’ll work alongside committed colleagues, engage in strategic projects with global reach, and have direct influence on business-critical decisions. We value curiosity, ownership, and the ambition to drive outcomes in a complex, ever-evolving regulatory landscape.\n\n\n\n\nWHAT YOU’LL DO\n\nYou will be based in London or Amsterdam, with responsibility for regulatory legal support across EMEA, with a particular focus on the EU/EEA regulatory framework. Experience with the UK payments regime is also desirable.\n\nThis role will focus on advising on complex regulatory issues relating to payments services in Europe, including licensing, pasporting, conduct and prudential requirements, and supporting cross‑border product launches.\n\nYou will support the build‑out and maintenance of our licensing and registration portfolio in EMEA by advising on regulatory requirements, legal risk and licensing implications, and by partnering closely with Regulatory Compliance, Global Expansion & Licensing Strategy and other control functions.\n\nYou will be a valuable member of the global legal and compliance team and will have the opportunity to support a rapidly growing business and the management team to navigate an increasingly complex regulatory landscape. This dynamic role is ideal for someone who enjoys wearing multiple hats and solving complex issues and blockers for our clients, is detail‑oriented, willing to take on challenges and changes, obsessively curious and intellectually honest, thrives on taking actions and delivering impactful results, and aims to inspire and be inspired.\n\n\nRESPONSIBILITIES\n\n - Be responsible for handling regulatory legal issues relating to our business in EMEA, with a focus on EU/EEA markets, and for providing strategic advice to cross‑functional stakeholders relating to existing licences/registrations, passporting, branch structures and potential future licence applications in the region.\n\n - Monitor, report, and analyse trends and developments in payments and financial services regulation in Europe (e.g. PSD2/PSD3, EMI regimes, AML/CTF), actively identifying and anticipating changes that may impact business operations or strategic objectives.\n\n - Partner closely with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams to advise on applicable EU, EEA and local laws and regulations, and to embed regulatory requirements into product design and operations.\n\n - Support local and global Product, Strategy, and Management teams and regional Commercial teams on new market entry and expansion of regulatory licence(s) in EMEA, including regulatory mapping, licensing/passporting advice and branch establishment analysis.\n\n - Liaise with senior Airwallex stakeholders globally, providing timely, pragmatic regulatory legal advice and risk assessments on business initiatives impacting EMEA.\n\n - Manage external legal counsel and consultants across EMEA, ensuring high-quality, cost‑effective support aligned with Airwallex’s business drivers and risk appetite.\n\n - Leverage AI and other tooling to enhance the scale, efficiency and effectiveness of the Regulatory Legal team.\n\n - Provide legal advice on Airwallex’s regulatory compliance obligations with respect to ongoing regulatory compliance and submission of regulatory reports and filings in EMEA, partnering with the Regulatory Compliance team to support timely and accurate filings.\n\n - Support and, where appropriate, lead engagement with legislators and regulatory agencies in key EMEA markets, including licensing discussions, supervisory engagement, RFIs, inspections, thematic reviews and policy matters relevant to the business.\n\n\nQUALIFICATIONS\n\n - Qualified lawyer with around 6–8 years of relevant post‑qualification experience\n\n - Strong regulatory experience gained in the fintech industry, reputable law firms and/or financial institutions, with a focus on EU/EEA financial services, payments, e‑money, FX, remittances and/or card issuing.\n\n - A mix of private practice and in‑house experience is ideal but not mandatory.\n\n - Demonstrated success advising on regulatory matters and handling regulatory submissions, filings and regulatory strategy, ideally including direct engagement with EU and national regulators (e.g. central banks, financial supervisory authorities).\n\n - Deep knowledge of the European financial services regulatory environment, particularly as it relates to payments, remittance, FX, issuing and digital financial services.\n\n - Experience supporting expansion into new markets and launching new regulatory licences in the fintech, payments, or financial services sectors will be advantageous.\n\n - Strong stakeholder management skills, with the ability to work cross‑functionally and build trust with business, legal, compliance and external counsel stakeholders.\n\n - Proactive, results‑driven, and ownership‑oriented, with a clear track record of managing multiple priorities and deadlines.\n\n - Fluent in English, with strong drafting and negotiation skills; additional European languages are an advantage.\n\n - Ability to influence, explain complex legal topics to non‑lawyers, and frame business‑relevant solutions.\n\n - Collaborative team player, embraces managing ambiguity, and thriving in fast‑paced, evolving environments.\n\n - Experience using, deploying or developing RegTech, LegalTech or AI tools to enhance the legal function is ideal but not mandatory.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0045fa10-c1a6-4e00-84c5-80e762ffb380","title":"Senior Regulatory Counsel, Americas","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T01:37:11.057+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0045fa10-c1a6-4e00-84c5-80e762ffb380","applyUrl":"https://jobs.ashbyhq.com/airwallex/0045fa10-c1a6-4e00-84c5-80e762ffb380/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
What you'll do
You will be primarily responsible for regulatory matters across the Americas region. This role will have a strong focus on advising on complex regulatory issues relating to payments and financial services, including licensing, money transmission and related requirements, and supporting cross-border product offerings. You will be responsible for supporting our licensing, registration and ongoing compliance obligations in relevant Americas markets by helping to design and implement appropriate measures and controls, and by partnering closely with Regulatory Compliance and other control functions.
As a Senior Regulatory Counsel, you will serve as a senior advisor to the business and control functions in the Americas, owning complex regulatory workstreams, leading engagements with regulators in key jurisdictions, and contributing to the development of regional regulatory strategy.
You will be a valuable member of the global legal and compliance team and will have the opportunity to support a rapidly growing business and the management team to navigate an increasingly complex regulatory landscape. This dynamic role is ideal for someone who enjoys wearing multiple hats and solving complex issues and blockers for our clients, is detail-oriented, willing to take on challenges and changes, obsessively curious and intellectually honest, thrives on taking actions and delivering impactful results, and aims to inspire and be inspired.
This remote role is based in the US.
Responsibilities:
Be responsible for handling regulatory legal issues relating to our business across the Americas, and for providing strategic advice to cross-functional stakeholders relating to our existing licenses/registrations and potential future licence applications in the region, to ensure Airwallex can successfully scale in the Americas.
Monitor, report, and influence trends and developments in payments and financial services regulation in the Americas, actively identifying and anticipating changes that may impact business operations or strategic objectives.
Partner closely with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams to ensure robust compliance with applicable laws and regulations, including money transmission, stored value, FX, remittance and card issuing rules in relevant markets.
Support local and global Product, Strategy, and Management teams and regional Commercial teams on new market entry and expansion of regulatory licence(s) in the Americas, providing regulatory mapping and licensing advice for new products and features.
Liaise with senior Airwallex stakeholders globally, providing timely, pragmatic regulatory legal advice and risk assessments on various business initiatives impacting the Americas region.
Manage external legal counsel and consultants in the Americas, ensuring high-quality, cost-effective support aligned with Airwallex's business drivers and risk appetite.
Leverage AI and other tooling to enhance the scale, efficiency and effectiveness of the Regulatory Legal team.
Provide legal advice on Airwallex's regulatory compliance obligations with respect to ongoing regulatory compliance and submission of regulatory reports and filings in relevant Americas jurisdictions, partnering with the Regulatory Compliance team to ensure timely and accurate filings.
Support government relations outreach to legislators and regulatory agencies in key Americas markets, helping to shape policy and regulatory approaches relevant to the business.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Qualified lawyer with 8 years of relevant post-qualification experience.
Strong regulatory experience gained in the fintech industry, reputable law firms and/or financial institutions, ideally with exposure to payments, e-money, FX, remittances and/or card issuing in the Americas region.
Deep experience and demonstrated success advising on regulatory matters and handling regulatory submissions, filings and regulatory strategy in financial services or payments, ideally including direct engagement with regulators in key Americas markets (e.g. federal and state/provincial regulators).
Strong understanding of the financial services regulatory environment in the Americas, particularly as relates to payments, remittance, FX, issuing and digital financial services.
Strong stakeholder management skills, with the ability to work cross-functionally and build trust with business, legal, compliance and external counsel stakeholders.
Proactive, results-driven, and ownership-oriented, with a clear track record of managing multiple priorities and deadlines.
Ability to influence, explain complex legal topics to non-lawyers, and frame business-relevant solutions.
Collaborative team player, embraces managing ambiguity, and thriving in fast-paced, evolving environments.
Preferred qualifications:
A mix of private practice and in-house experience.
Experience supporting expansion into new markets and launching new regulatory licences in the fintech, payments, or financial services sectors.
Experience advising on consumer and commercial regulatory matters, including state money transmitter licensing (MTL) requirements and oversight by federal prudential regulators, with familiarity in regulations such as Reg E, UDAAP, and TILA.
Experience using, deploying or developing RegTech, LegalTech or AI tools to enhance the legal function.
Canadian payment processing and money services business experience including familiarity with RPAA, Fintrac and provincial financial licensing.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\n\n\nWhat you'll do\n\nYou will be primarily responsible for regulatory matters across the Americas region. This role will have a strong focus on advising on complex regulatory issues relating to payments and financial services, including licensing, money transmission and related requirements, and supporting cross-border product offerings. You will be responsible for supporting our licensing, registration and ongoing compliance obligations in relevant Americas markets by helping to design and implement appropriate measures and controls, and by partnering closely with Regulatory Compliance and other control functions.\n\n\n\nAs a Senior Regulatory Counsel, you will serve as a senior advisor to the business and control functions in the Americas, owning complex regulatory workstreams, leading engagements with regulators in key jurisdictions, and contributing to the development of regional regulatory strategy.\n\n\n\nYou will be a valuable member of the global legal and compliance team and will have the opportunity to support a rapidly growing business and the management team to navigate an increasingly complex regulatory landscape. This dynamic role is ideal for someone who enjoys wearing multiple hats and solving complex issues and blockers for our clients, is detail-oriented, willing to take on challenges and changes, obsessively curious and intellectually honest, thrives on taking actions and delivering impactful results, and aims to inspire and be inspired.\n\n\n\nThis remote role is based in the US. \n\n\n\nResponsibilities:\n\n - Be responsible for handling regulatory legal issues relating to our business across the Americas, and for providing strategic advice to cross-functional stakeholders relating to our existing licenses/registrations and potential future licence applications in the region, to ensure Airwallex can successfully scale in the Americas.\n\n - Monitor, report, and influence trends and developments in payments and financial services regulation in the Americas, actively identifying and anticipating changes that may impact business operations or strategic objectives.\n\n - Partner closely with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams to ensure robust compliance with applicable laws and regulations, including money transmission, stored value, FX, remittance and card issuing rules in relevant markets.\n\n - Support local and global Product, Strategy, and Management teams and regional Commercial teams on new market entry and expansion of regulatory licence(s) in the Americas, providing regulatory mapping and licensing advice for new products and features.\n\n - Liaise with senior Airwallex stakeholders globally, providing timely, pragmatic regulatory legal advice and risk assessments on various business initiatives impacting the Americas region.\n\n - Manage external legal counsel and consultants in the Americas, ensuring high-quality, cost-effective support aligned with Airwallex's business drivers and risk appetite.\n\n - Leverage AI and other tooling to enhance the scale, efficiency and effectiveness of the Regulatory Legal team.\n\n - Provide legal advice on Airwallex's regulatory compliance obligations with respect to ongoing regulatory compliance and submission of regulatory reports and filings in relevant Americas jurisdictions, partnering with the Regulatory Compliance team to ensure timely and accurate filings.\n\n - Support government relations outreach to legislators and regulatory agencies in key Americas markets, helping to shape policy and regulatory approaches relevant to the business.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Qualified lawyer with 8 years of relevant post-qualification experience.\n\n - Strong regulatory experience gained in the fintech industry, reputable law firms and/or financial institutions, ideally with exposure to payments, e-money, FX, remittances and/or card issuing in the Americas region.\n\n - Deep experience and demonstrated success advising on regulatory matters and handling regulatory submissions, filings and regulatory strategy in financial services or payments, ideally including direct engagement with regulators in key Americas markets (e.g. federal and state/provincial regulators).\n\n - Strong understanding of the financial services regulatory environment in the Americas, particularly as relates to payments, remittance, FX, issuing and digital financial services.\n\n - Strong stakeholder management skills, with the ability to work cross-functionally and build trust with business, legal, compliance and external counsel stakeholders.\n\n - Proactive, results-driven, and ownership-oriented, with a clear track record of managing multiple priorities and deadlines.\n\n - Ability to influence, explain complex legal topics to non-lawyers, and frame business-relevant solutions.\n\n - Collaborative team player, embraces managing ambiguity, and thriving in fast-paced, evolving environments.\n\n\n\nPreferred qualifications:\n\n - A mix of private practice and in-house experience.\n\n - Experience supporting expansion into new markets and launching new regulatory licences in the fintech, payments, or financial services sectors.\n\n - Experience advising on consumer and commercial regulatory matters, including state money transmitter licensing (MTL) requirements and oversight by federal prudential regulators, with familiarity in regulations such as Reg E, UDAAP, and TILA.\n\n - Experience using, deploying or developing RegTech, LegalTech or AI tools to enhance the legal function.\n\n - Canadian payment processing and money services business experience including familiarity with RPAA, Fintrac and provincial financial licensing.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$142K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$142K - $220K","compensationTiers":[{"id":"25e367ee-5858-4879-9f2d-d921274112f2","tierSummary":"Base $142K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"018c7368-d173-4850-bdf0-fc833befbee2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b93a3923-2b2d-427f-a937-5f3420e56460","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d3ecc25b-4665-416f-b3f7-84138d8dd322","summary":"Base $142K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":220000}]}},{"id":"3b77ef83-5a92-45e2-b70f-b1c7be7685c5","title":"Director, Revenue Strategy & Enablement, Americas","department":"Strategy & Operations","team":"Global Revenue Operations","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-27T19:55:30.029+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3b77ef83-5a92-45e2-b70f-b1c7be7685c5","applyUrl":"https://jobs.ashbyhq.com/airwallex/3b77ef83-5a92-45e2-b70f-b1c7be7685c5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead revenue enablement across the Americas, setting the strategy, building and leading the team that delivers it, and accelerating seller ramp, field execution, and adoption of new products.
You'll work at the intersection of go-to-market, Product, and Commercial, partnering with senior leaders across SME & Growth, Mid-Market, and Startups to focus enablement where it can move revenue most.
You'll shape onboarding, coaching, go-to-market readiness, content, AI tools, systems, and the commercial operating rhythm, using funnel and sales data to show impact through measures such as ramp time, attainment, and win rate.
You'll work from our San Francisco or New York City office three days a week.
10+ years of experience in Revenue Enablement, Sales, Revenue Operations, or a related commercial field, ideally in financial services or fintech.
5+ years of people leadership, with a track record of hiring, developing, and retaining high performers and building a team's capability, not just running its programs.
A record of owning enablement strategy, including the plan and budget behind it, and delivering quantifiable results such as faster ramp, higher productivity, or stronger win rates.
Experience designing and scaling sales training, onboarding, and coaching programs for commercial teams, and developing frontline sellers and managers through structured feedback, call coaching, and performance improvement.
Executive-level written and verbal communication skills, with the credibility to influence senior leaders across Sales, Product, Marketing, and Finance without direct authority.
Strong analytical skills, with experience using funnel and sales data to find gaps, set priorities, and show the business impact of enablement.
Hands-on experience with Salesforce or a similar CRM and the modern sales technology stack, such as Gong, Outreach, Highspot, LMS platforms, and AI tools, with the judgment to decide which tools earn their place.
Preferred
Experience building or scaling an enablement function in a high-growth fintech or technology scale-up.
Experience enabling US SME & Growth, Mid-Market, Enterprise and/or Startups sales teams.
Experience leading go-to-market enablement for a major product launch or market entry.
Experience implementing and scaling AI-enabled sales workflows and enablement programs, with measured impact on rep productivity.
Experience measuring enablement against revenue outcomes and iterating on what the data shows.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead revenue enablement across the Americas, setting the strategy, building and leading the team that delivers it, and accelerating seller ramp, field execution, and adoption of new products.\n\nYou'll work at the intersection of go-to-market, Product, and Commercial, partnering with senior leaders across SME & Growth, Mid-Market, and Startups to focus enablement where it can move revenue most.\n\nYou'll shape onboarding, coaching, go-to-market readiness, content, AI tools, systems, and the commercial operating rhythm, using funnel and sales data to show impact through measures such as ramp time, attainment, and win rate.\n\n\n\nYou'll work from our San Francisco or New York City office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 10+ years of experience in Revenue Enablement, Sales, Revenue Operations, or a related commercial field, ideally in financial services or fintech.\n\n - 5+ years of people leadership, with a track record of hiring, developing, and retaining high performers and building a team's capability, not just running its programs.\n\n - A record of owning enablement strategy, including the plan and budget behind it, and delivering quantifiable results such as faster ramp, higher productivity, or stronger win rates.\n\n - Experience designing and scaling sales training, onboarding, and coaching programs for commercial teams, and developing frontline sellers and managers through structured feedback, call coaching, and performance improvement.\n\n - Executive-level written and verbal communication skills, with the credibility to influence senior leaders across Sales, Product, Marketing, and Finance without direct authority.\n\n - Strong analytical skills, with experience using funnel and sales data to find gaps, set priorities, and show the business impact of enablement.\n\n - Hands-on experience with Salesforce or a similar CRM and the modern sales technology stack, such as Gong, Outreach, Highspot, LMS platforms, and AI tools, with the judgment to decide which tools earn their place.\n\n\n\nPreferred\n\n - Experience building or scaling an enablement function in a high-growth fintech or technology scale-up.\n\n - Experience enabling US SME & Growth, Mid-Market, Enterprise and/or Startups sales teams.\n\n - Experience leading go-to-market enablement for a major product launch or market entry.\n\n - Experience implementing and scaling AI-enabled sales workflows and enablement programs, with measured impact on rep productivity.\n\n - Experience measuring enablement against revenue outcomes and iterating on what the data shows.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$220K – $300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$220K - $300K","compensationTiers":[{"id":"117ef833-8100-4687-b3d2-7b17c3dc30a1","tierSummary":"Base $220K – $300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ccd8d25d-c0e4-43e0-82c4-860701af84c8","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6d681fa3-677a-4d48-810d-58b830d89de0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b1b44436-31a3-4b76-8ca6-5035eaace12b","summary":"Base $220K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":300000}]}},{"id":"065caf94-4ec2-421b-95c2-ded5782abbef","title":"Senior Technical Account Manager","department":"Merchant Services","team":"Solutions Engineering","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T07:41:06.304+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/065caf94-4ec2-421b-95c2-ded5782abbef","applyUrl":"https://jobs.ashbyhq.com/airwallex/065caf94-4ec2-421b-95c2-ded5782abbef/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.
As a Technical Account Manager (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.
Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer’s architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients
Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client’s experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs
We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Bachelor’s degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset
Experience integrating RESTful APIs into web applications
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.\n\n\n\n\nWHAT YOU’LL DO\n\nAs a Technical Account Manager (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.\n\nWithin the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer’s architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients\n\n\n\n\nRESPONSIBILITIES:\n\n - Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients\n\n - Deliver an elevated services and technical support experience to your client portfolios\n\n - Build trusted relationships with your clients by becoming a subject matter expert on their business\n\n - Work with account managers from commercial team to explore optimization and upsell opportunities\n\n - Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client’s experience with Airwallex products\n\n - Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients\n\n - Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs\n\n\nWHO YOU ARE\n\nWe are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - Bachelor’s degree in a STEM discipline, with strong academic achievements\n\n - At least 5 years experience working in an engineering, technical support, or technical account manager role\n\n - Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment\n\n - Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver\n\n - Thorough understanding of the software development lifecycle and API architecture\n\n - Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers\n\n\nPREFERRED QUALIFICATIONS:\n\n - Knowledge of the payments domain / financial services will be advantageous\n\n - Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations\n\n - Strong organizational skills and self-starting mindset\n\n - Experience integrating RESTful APIs into web applications\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"07055859-7ded-4c23-8e2d-fe67c96ea8da","title":"Product Director, Financial Markets (FX) & Financial Platform ","department":"Product","team":"Financial Markets","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-07T00:39:33.609+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/07055859-7ded-4c23-8e2d-fe67c96ea8da","applyUrl":"https://jobs.ashbyhq.com/airwallex/07055859-7ded-4c23-8e2d-fe67c96ea8da/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.
This strategic leadership role gives you full ownership of Airwallex’s financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you’ll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements.
This role can be based in SF, Singapore, Melbourne or Sydney
Define and own Airwallex’s financial market’s product strategy, solution design, roadmap, and delivery plans.
Lead, mentor and develop a team of high performing product managers.
Partner closely with engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.
Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.
Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.
Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.
Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.
8 + years of overall professional experience within Product Management, Engineering or a related technical field
Bachelor's degree or higher in a related field
A understanding of e-trading, efx, trading technology
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\n\n\nThe Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\nThis strategic leadership role gives you full ownership of Airwallex’s financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you’ll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements.\n\nThis role can be based in SF, Singapore, Melbourne or Sydney\n\n\n\n\nRESPONSIBILITIES\n\n - Define and own Airwallex’s financial market’s product strategy, solution design, roadmap, and delivery plans.\n\n - Lead, mentor and develop a team of high performing product managers.\n\n - Partner closely with engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.\n\n - Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.\n\n - Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.\n\n - Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.\n\n - Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.\n\n\nWHO YOU ARE\n\n - 8 + years of overall professional experience within Product Management, Engineering or a related technical field\n\n - Bachelor's degree or higher in a related field\n\n - A understanding of e-trading, efx, trading technology \n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a532b09a-bfdc-4537-8bb7-d1c35f5dc0bc","title":"Senior Software Engineer, Risk","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-06T05:46:12.722+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a532b09a-bfdc-4537-8bb7-d1c35f5dc0bc","applyUrl":"https://jobs.ashbyhq.com/airwallex/a532b09a-bfdc-4537-8bb7-d1c35f5dc0bc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and enhance Airwallex’s payment products and transaction systems using Java or Kotlin. You’ll design and develop components on our microservice framework, with a focus on scalable and reliable services. You’ll improve the systems that protect Airwallex’s products and services, using technologies such as graph databases, machine learning and LLMs to support risk management.
Drive architectural improvements across distributed, high-concurrency systems by experimenting with new technologies and applying sound engineering judgment.
Improve the reliability and scalability of payment products, transaction systems and risk-management capabilities.
Build services that support the detection and mitigation of evolving fraud risks across Airwallex’s products.
Partner with senior engineers to raise software engineering practices and coding standards.
Mentor less-experienced engineers and help strengthen the team’s technical capability.
You'll be in our Singapore office five days a week.
More than four years of core Java development experience and more than five years of experience building internet applications, large financial systems or e-commerce platforms.
More than three years of experience developing risk or payment platforms.
A bachelor’s degree in computer science or a related discipline.
Strong proficiency in Java, including Java multithreading, high concurrency, I/O, NIO and network communication.
Experience with common design patterns and the design and development of large-scale, distributed, high-concurrency, high-load and highly available systems.
Strong knowledge of server technologies, including service-response and data-query optimisation, service quality and high-concurrency and high-availability problem solving.
Familiarity with Spring, Spring Boot and RESTful services.
Experience with Gradle, Maven or other build tools.
Familiarity with JSON and XML.
In-depth knowledge of risk-management strategies and fraud-detection techniques, particularly in financial services or fintech.
Familiarity with graph databases and their use in pattern and anomaly detection.
Experience with machine-learning models and frameworks for predictive risk analytics.
Familiarity with real-time data-streaming technologies such as Apache Kafka or Flink.
Strong data-analytics skills, with experience using ClickHouse, Spark or NoSQL databases for large-scale data processing and risk analysis.
Advanced problem-solving skills, including experience with incident response and risk-mitigation planning.
Strong communication skills and a collaborative approach to working with teammates and partners.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and enhance Airwallex’s payment products and transaction systems using Java or Kotlin. You’ll design and develop components on our microservice framework, with a focus on scalable and reliable services. You’ll improve the systems that protect Airwallex’s products and services, using technologies such as graph databases, machine learning and LLMs to support risk management.\n\n - Drive architectural improvements across distributed, high-concurrency systems by experimenting with new technologies and applying sound engineering judgment.\n\n - Improve the reliability and scalability of payment products, transaction systems and risk-management capabilities.\n\n - Build services that support the detection and mitigation of evolving fraud risks across Airwallex’s products.\n\n - Partner with senior engineers to raise software engineering practices and coding standards.\n\n - Mentor less-experienced engineers and help strengthen the team’s technical capability.\n\n\n\nYou'll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - More than four years of core Java development experience and more than five years of experience building internet applications, large financial systems or e-commerce platforms.\n\n - More than three years of experience developing risk or payment platforms.\n\n - A bachelor’s degree in computer science or a related discipline.\n\n - Strong proficiency in Java, including Java multithreading, high concurrency, I/O, NIO and network communication.\n\n - Experience with common design patterns and the design and development of large-scale, distributed, high-concurrency, high-load and highly available systems.\n\n - Strong knowledge of server technologies, including service-response and data-query optimisation, service quality and high-concurrency and high-availability problem solving.\n\n - Familiarity with Spring, Spring Boot and RESTful services.\n\n - Experience with Gradle, Maven or other build tools.\n\n - Familiarity with JSON and XML.\n\n\nPREFERRED\n\n - In-depth knowledge of risk-management strategies and fraud-detection techniques, particularly in financial services or fintech.\n\n - Familiarity with graph databases and their use in pattern and anomaly detection.\n\n - Experience with machine-learning models and frameworks for predictive risk analytics.\n\n - Familiarity with real-time data-streaming technologies such as Apache Kafka or Flink.\n\n - Strong data-analytics skills, with experience using ClickHouse, Spark or NoSQL databases for large-scale data processing and risk analysis.\n\n - Advanced problem-solving skills, including experience with incident response and risk-mitigation planning.\n\n - Strong communication skills and a collaborative approach to working with teammates and partners.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e645791c-e52a-4184-ade3-62932b8e0cdb","title":"Head of Sales, SME, US","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-04T01:25:01.710+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e645791c-e52a-4184-ade3-62932b8e0cdb","applyUrl":"https://jobs.ashbyhq.com/airwallex/e645791c-e52a-4184-ade3-62932b8e0cdb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Role
We’re hiring a Head of Sales, SME, US to build and lead a world‑class, high‑growth commercial engine across the region. You will own new business, account expansion, and GTM partnerships, with a mandate to scale a high‑performing sales organization and crack product–market fit in new verticals, including eCommerce, software & technology, trading, import & export, and manufacturing.
This is a hands‑on leadership role for a high‑energy, commercially obsessed builder who loves being in the field with customers as much as they enjoy designing the systems, processes, and talent strategy behind a top‑tier sales organization.
Location: Based in San Francisco/ New York, with the ability to travel across the US and occasionally internationally as needed.
What You’ll Do
Own the US commercial engine
Own new business revenue, expansion, and retention targets across the US.
Lead and scale our AEs and sales managers to drive high‑quality pipeline and consistent new customer acquisition.
Build a world‑class sales organization
Design and implement the sales operating model across segments, territories, and verticals (including eCommerce, software/tech, trading, import/export, and manufacturing).
Establish and continuously improve sales processes and methodologies – from discovery, qualification, and value articulation through to negotiation and closing.
Build the recruiting framework for sales: define profiles, interview loops, and assessment criteria; partner with Talent Acquisition to hire and onboard top‑tier sales and AM leaders and ICs.
Implement best practices in forecasting, pipeline hygiene, territory planning, and quota setting, in close partnership with RevOps and Finance.
Lead from the front with customers
Personally lead executive‑level discovery, solutioning, and deal execution with strategic prospects and customers.
Act as a trusted advisor to C‑level and VP‑level stakeholders across our target industries, bringing a deep understanding of payments, FX, and financial operations.
Champion Airwallex in the market through customer meetings, events, and partner engagements, setting the bar for what great looks like in senior client interaction.
Coach, develop, and inspire the team
Be a culture‑builder who sets a high‑energy, high‑ownership tone for the US sales organization.
Coach and develop managers and ICs through structured 1:1s, deal reviews, and regular training on discovery, objection handling, and closing.
Instill a learning and experimentation mindset – continuously test new approaches, share learnings, and raise the bar on performance and craftsmanship.
Shape strategy and product–market fit
Partner closely with Product, Marketing, and Risk to identify and validate product–market fit in new verticals and segments.
Bring structured market, customer, and competitive insights back into product roadmaps and GTM strategy.
Define and refine our ideal customer profiles, use cases, and value propositions across eCommerce, software/tech, trading, import & export, and manufacturing.
Who You Are
Proven sales leader: You have significant experience leading high‑growth B2B sales organizations (ideally in payments, fintech, or software/technology) with clear ownership of new business and expansion targets.
Builder of teams and culture: You’ve built or scaled sales teams from the ground up, including hiring, onboarding, and developing AEs and sales Managers, and are known for creating a high‑performance, high‑trust culture.
Process and systems thinker: You bring a disciplined approach to sales operations – from discovery frameworks and sales methodologies to forecasting, pipeline management, and tools.
Exceptional coach and communicator: You are an inspirational leader who can attract talent, set clear expectations, and coach people to their next level; you communicate complex ideas simply and persuasively.
Customer‑obsessed and commercially sharp: You love spending time with customers, understanding their businesses deeply, and structuring creative, win‑win deals that drive long‑term value.
Curious, high‑horsepower operator: You learn fast, ask great questions, and thrive in an environment with ambiguity, pace, and high expectations.
Vertical experience (nice to have): Experience selling into eCommerce, software/SaaS, trading, import & export, or manufacturing is a strong plus.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nThe Role\n\nWe’re hiring a Head of Sales, SME, US to build and lead a world‑class, high‑growth commercial engine across the region. You will own new business, account expansion, and GTM partnerships, with a mandate to scale a high‑performing sales organization and crack product–market fit in new verticals, including eCommerce, software & technology, trading, import & export, and manufacturing.\n\nThis is a hands‑on leadership role for a high‑energy, commercially obsessed builder who loves being in the field with customers as much as they enjoy designing the systems, processes, and talent strategy behind a top‑tier sales organization.\n\nLocation: Based in San Francisco/ New York, with the ability to travel across the US and occasionally internationally as needed.\n\n\n\nWhat You’ll Do\n\nOwn the US commercial engine\n\n - Own new business revenue, expansion, and retention targets across the US.\n\n - Lead and scale our AEs and sales managers to drive high‑quality pipeline and consistent new customer acquisition.\n\nBuild a world‑class sales organization\n\n - Design and implement the sales operating model across segments, territories, and verticals (including eCommerce, software/tech, trading, import/export, and manufacturing).\n\n - Establish and continuously improve sales processes and methodologies – from discovery, qualification, and value articulation through to negotiation and closing.\n\n - Build the recruiting framework for sales: define profiles, interview loops, and assessment criteria; partner with Talent Acquisition to hire and onboard top‑tier sales and AM leaders and ICs.\n\n - Implement best practices in forecasting, pipeline hygiene, territory planning, and quota setting, in close partnership with RevOps and Finance.\n\nLead from the front with customers\n\n - Personally lead executive‑level discovery, solutioning, and deal execution with strategic prospects and customers.\n\n - Act as a trusted advisor to C‑level and VP‑level stakeholders across our target industries, bringing a deep understanding of payments, FX, and financial operations.\n\n - Champion Airwallex in the market through customer meetings, events, and partner engagements, setting the bar for what great looks like in senior client interaction.\n\nCoach, develop, and inspire the team\n\n - Be a culture‑builder who sets a high‑energy, high‑ownership tone for the US sales organization.\n\n - Coach and develop managers and ICs through structured 1:1s, deal reviews, and regular training on discovery, objection handling, and closing.\n\n - Instill a learning and experimentation mindset – continuously test new approaches, share learnings, and raise the bar on performance and craftsmanship.\n\nShape strategy and product–market fit\n\n - Partner closely with Product, Marketing, and Risk to identify and validate product–market fit in new verticals and segments.\n\n - Bring structured market, customer, and competitive insights back into product roadmaps and GTM strategy.\n\n - Define and refine our ideal customer profiles, use cases, and value propositions across eCommerce, software/tech, trading, import & export, and manufacturing.\n\nWho You Are\n\n - Proven sales leader: You have significant experience leading high‑growth B2B sales organizations (ideally in payments, fintech, or software/technology) with clear ownership of new business and expansion targets.\n\n - Builder of teams and culture: You’ve built or scaled sales teams from the ground up, including hiring, onboarding, and developing AEs and sales Managers, and are known for creating a high‑performance, high‑trust culture.\n\n - Process and systems thinker: You bring a disciplined approach to sales operations – from discovery frameworks and sales methodologies to forecasting, pipeline management, and tools.\n\n - Exceptional coach and communicator: You are an inspirational leader who can attract talent, set clear expectations, and coach people to their next level; you communicate complex ideas simply and persuasively.\n\n - Customer‑obsessed and commercially sharp: You love spending time with customers, understanding their businesses deeply, and structuring creative, win‑win deals that drive long‑term value.\n\n - Curious, high‑horsepower operator: You learn fast, ask great questions, and thrive in an environment with ambiguity, pace, and high expectations.\n\n - Vertical experience (nice to have): Experience selling into eCommerce, software/SaaS, trading, import & export, or manufacturing is a strong plus.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$260K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$260K - $280K","compensationTiers":[{"id":"97ffb547-3649-4ace-9ad8-229ad352eb0a","tierSummary":"$260K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"40398e8c-83ce-46e0-a193-72def819e9e5","summary":"$260K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":260000,"maxValue":280000},{"id":"79d7b230-c754-47cc-9f58-71c0df45be58","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"52e39a01-321f-4df7-b785-3539538bc019","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":260000,"maxValue":280000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"fc1158b4-bbc3-4406-ae57-d85fb60bc613","title":"Senior Product Manager, Payments","department":"Product","team":"Product","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-26T14:56:58.478+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fc1158b4-bbc3-4406-ae57-d85fb60bc613","applyUrl":"https://jobs.ashbyhq.com/airwallex/fc1158b4-bbc3-4406-ae57-d85fb60bc613/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Product Manager, you will play a defining role in shaping the future of global money movement, embedded commerce, and unified payment acceptance at Airwallex. Operating at the intersection of core clearing/settlement infrastructure, merchant-facing experiences, and developer-first toolkits, you will own the end-to-end product lifecycle—from long-term strategy and architectural design to global roadmap execution.
In this role, you will bridge our online payments-for-platforms suite (enabling marketplaces and SaaS platforms to collect, route, and embed payments) with next-generation in-person commerce (smart POS, SoftPOS, hardware/software integrations, and loyalty engines). You will lead cross-functional teams to modernise omnichannel workflows, scale coverage across international markets, and deploy AI-native capabilities that remove operational friction for global merchants.
Own the vision, roadmap, and delivery plans for Airwallex’s platform payments and in-person commerce solutions, expanding our reach across key verticals, marketplaces, and global geographies.
Architect seamless integrations connecting POS terminal workflows and embedded platform checkouts directly to core clearing, ledgering, and multi-currency settlement engines—optimising for processing speed, fee netting, and dynamic routing.
Build developer-first APIs, unified commerce SDKs, and intuitive terminal management systems (TMS) that drastically reduce integration overhead for marketplaces, platforms, and third-party software vendors.
Pioneer AI workflows and autonomous agents across merchant onboarding, automated terminal setup, dispute/risk management, transaction reconciliation, and proactive loyalty/reward engine optimisations.
Expand capabilities around alternative payment methods (APMs), card acquiring, and integrated loyalty redemption loops to help platforms monetize payments and retain underlying sellers.
Ensure high-availability infrastructure (including offline POS processing resilience) while delivering tooling to help merchants satisfy regulatory mandates (PCI-DSS, EMV, PSD3/local frameworks) and manage platform risk.
Partner closely with Engineering, Hardware/Firmware, Commercial, Legal/Compliance, and Operations teams to build scalable feedback loops and launch high-impact products from concept to global scale.
Minimum Requirements
5+ years of product management experience building high-scale, mission-critical platform products in fintech, payments, or commerce infrastructure (Staff-level scope).
Hands-on domain expertise in card acquiring, embedded finance/platform payment models (marketplaces, payfac-like setups), or card-present ecosystems (POS/SoftPOS, EMV/NFC standards, terminal management).
Proven ability to engage deeply with engineering on complex architectural discussions covering API design, distributed ledgers, high-throughput transaction processing, and hardware/software interfaces.
Exceptional analytical rigor with a track record of structuring complex ecosystem workflows, leveraging data to drive strategic trade-offs, and solving ambiguous problems.
High agency, persistence, and an entrepreneurial bias for action—capable of executing fast and driving complex initiatives to completion in a high-growth environment.
Outstanding written and verbal communication skills; proven success influencing cross-functional teams and executive stakeholders across diverse international regions.
Bachelor’s degree or higher with strong academic performance, preferably with coursework in Computer Science, Engineering, or quantitative disciplines.
Preferred Qualifications
Prior experience designing or scaling developer-first payment APIs, unified commerce SDKs, or multi-sided platform architectures.
Hands-on exposure to deploying Generative AI, agentic workflows, or automated intelligence in fintech operations, transaction reconciliation, or onboarding.
Working familiarity with international card networks, alternative payment methods (APMs), cross-border settlement rails, and regional regulatory frameworks (UK/EU, APAC, or Americas).
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE ROLE\n\nAs a Senior Product Manager, you will play a defining role in shaping the future of global money movement, embedded commerce, and unified payment acceptance at Airwallex. Operating at the intersection of core clearing/settlement infrastructure, merchant-facing experiences, and developer-first toolkits, you will own the end-to-end product lifecycle—from long-term strategy and architectural design to global roadmap execution.\n\nIn this role, you will bridge our online payments-for-platforms suite (enabling marketplaces and SaaS platforms to collect, route, and embed payments) with next-generation in-person commerce (smart POS, SoftPOS, hardware/software integrations, and loyalty engines). You will lead cross-functional teams to modernise omnichannel workflows, scale coverage across international markets, and deploy AI-native capabilities that remove operational friction for global merchants.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the vision, roadmap, and delivery plans for Airwallex’s platform payments and in-person commerce solutions, expanding our reach across key verticals, marketplaces, and global geographies.\n\n - Architect seamless integrations connecting POS terminal workflows and embedded platform checkouts directly to core clearing, ledgering, and multi-currency settlement engines—optimising for processing speed, fee netting, and dynamic routing.\n\n - Build developer-first APIs, unified commerce SDKs, and intuitive terminal management systems (TMS) that drastically reduce integration overhead for marketplaces, platforms, and third-party software vendors.\n\n - Pioneer AI workflows and autonomous agents across merchant onboarding, automated terminal setup, dispute/risk management, transaction reconciliation, and proactive loyalty/reward engine optimisations.\n\n - Expand capabilities around alternative payment methods (APMs), card acquiring, and integrated loyalty redemption loops to help platforms monetize payments and retain underlying sellers.\n\n - Ensure high-availability infrastructure (including offline POS processing resilience) while delivering tooling to help merchants satisfy regulatory mandates (PCI-DSS, EMV, PSD3/local frameworks) and manage platform risk.\n\n - Partner closely with Engineering, Hardware/Firmware, Commercial, Legal/Compliance, and Operations teams to build scalable feedback loops and launch high-impact products from concept to global scale.\n\n\n\n\nWHO YOU ARE\n\nMinimum Requirements\n\n - 5+ years of product management experience building high-scale, mission-critical platform products in fintech, payments, or commerce infrastructure (Staff-level scope).\n\n - Hands-on domain expertise in card acquiring, embedded finance/platform payment models (marketplaces, payfac-like setups), or card-present ecosystems (POS/SoftPOS, EMV/NFC standards, terminal management).\n\n - Proven ability to engage deeply with engineering on complex architectural discussions covering API design, distributed ledgers, high-throughput transaction processing, and hardware/software interfaces.\n\n - Exceptional analytical rigor with a track record of structuring complex ecosystem workflows, leveraging data to drive strategic trade-offs, and solving ambiguous problems.\n\n - High agency, persistence, and an entrepreneurial bias for action—capable of executing fast and driving complex initiatives to completion in a high-growth environment.\n\n - Outstanding written and verbal communication skills; proven success influencing cross-functional teams and executive stakeholders across diverse international regions.\n\n - Bachelor’s degree or higher with strong academic performance, preferably with coursework in Computer Science, Engineering, or quantitative disciplines.\n\nPreferred Qualifications\n\n - Prior experience designing or scaling developer-first payment APIs, unified commerce SDKs, or multi-sided platform architectures.\n\n - Hands-on exposure to deploying Generative AI, agentic workflows, or automated intelligence in fintech operations, transaction reconciliation, or onboarding.\n\n - Working familiarity with international card networks, alternative payment methods (APMs), cross-border settlement rails, and regional regulatory frameworks (UK/EU, APAC, or Americas).\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3e50e26a-ea9d-4b63-bdfa-3d3fc6a43908","title":"Senior Product Manager, Identity","department":"Product","team":"Product","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T02:14:17.216+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3e50e26a-ea9d-4b63-bdfa-3d3fc6a43908","applyUrl":"https://jobs.ashbyhq.com/airwallex/3e50e26a-ea9d-4b63-bdfa-3d3fc6a43908/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Product Manager, you’ll lead the Identity Verification and KYC products that power trusted onboarding for businesses globally. You’ll define the roadmap for AI-driven verification, spanning evidence collection, orchestration, decisioning, review workflows and straight-through processing optimisation.
Build intelligent identity systems that combine vendor integrations, in-house models, AI-assisted review and workflow automation to improve conversion, risk outcomes and operational efficiency.
Create verification experiences that feel fast and simple for customers while handling complex regulatory, fraud and geographic requirements behind the scenes.
Evolve Airwallex’s identity provider ecosystem, optimising coverage, reliability, performance, cost and quality across global markets.
Identify opportunities to turn identity verification into a differentiated product advantage and future revenue driver.
Partner closely with Engineering, Security, Risk, Compliance, Operations and Design to take problems from discovery through delivery, rollout and iteration.
You’ll work from our Singapore office five days a week.
Essentials
6+ years of Product Management experience, including leading complex, cross-functional initiatives for platform, infrastructure or B2B products at scale.
Experience building and shipping customer- or developer-facing capabilities in payments, financial services, SaaS platforms, security or infrastructure.
Strong technical fluency across APIs, services, data pipelines and observability, with the ability to go deep with Engineering on architecture and trade-offs.
Experience working in regulated or risk-sensitive environments such as fintech, payments, banking or a similar policy-heavy domain.
A data-driven approach, including defining metrics, using SQL or dashboards for self-serve analysis, and combining qualitative and quantitative insights to make decisions.
Strong cross-functional leadership skills, with experience leading complex, multi-team initiatives across Product, Engineering, Security, Risk, Compliance, Operations and Design.
Excellent written and verbal communication, with the ability to simplify complex technical and risk concepts for engineers, executives and external partners.
A track record of owning problems end to end, from problem framing and discovery through design, delivery, rollout and iteration.
Preferred
Experience with identity, access or security platforms, including IAM, authentication, authorisation, policy engines, audit or logging.
Experience with large-scale notification systems such as email, SMS or push.
A background in fraud prevention, security engineering or risk, especially account security, abuse prevention or incident response.
Experience building platform capabilities such as APIs, services, SDKs or shared components for multiple product teams, including versioning, SLAs and documentation.
Familiarity with SMS and email infrastructure, abuse vectors such as SMS pumping and phishing, and mitigations that balance cost, deliverability and security.
Experience operating at global scale and shipping features across multiple countries and regulatory regimes.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Identity and User Security team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Product Manager, you’ll lead the Identity Verification and KYC products that power trusted onboarding for businesses globally. You’ll define the roadmap for AI-driven verification, spanning evidence collection, orchestration, decisioning, review workflows and straight-through processing optimisation.\n\n - Build intelligent identity systems that combine vendor integrations, in-house models, AI-assisted review and workflow automation to improve conversion, risk outcomes and operational efficiency.\n\n - Create verification experiences that feel fast and simple for customers while handling complex regulatory, fraud and geographic requirements behind the scenes.\n\n - Evolve Airwallex’s identity provider ecosystem, optimising coverage, reliability, performance, cost and quality across global markets.\n\n - Identify opportunities to turn identity verification into a differentiated product advantage and future revenue driver.\n\n - Partner closely with Engineering, Security, Risk, Compliance, Operations and Design to take problems from discovery through delivery, rollout and iteration.\n\n\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 6+ years of Product Management experience, including leading complex, cross-functional initiatives for platform, infrastructure or B2B products at scale.\n\n - Experience building and shipping customer- or developer-facing capabilities in payments, financial services, SaaS platforms, security or infrastructure.\n\n - Strong technical fluency across APIs, services, data pipelines and observability, with the ability to go deep with Engineering on architecture and trade-offs.\n\n - Experience working in regulated or risk-sensitive environments such as fintech, payments, banking or a similar policy-heavy domain.\n\n - A data-driven approach, including defining metrics, using SQL or dashboards for self-serve analysis, and combining qualitative and quantitative insights to make decisions.\n\n - Strong cross-functional leadership skills, with experience leading complex, multi-team initiatives across Product, Engineering, Security, Risk, Compliance, Operations and Design.\n\n - Excellent written and verbal communication, with the ability to simplify complex technical and risk concepts for engineers, executives and external partners.\n\n - A track record of owning problems end to end, from problem framing and discovery through design, delivery, rollout and iteration.\n\nPreferred\n\n - Experience with identity, access or security platforms, including IAM, authentication, authorisation, policy engines, audit or logging.\n\n - Experience with large-scale notification systems such as email, SMS or push.\n\n - A background in fraud prevention, security engineering or risk, especially account security, abuse prevention or incident response.\n\n - Experience building platform capabilities such as APIs, services, SDKs or shared components for multiple product teams, including versioning, SLAs and documentation.\n\n - Familiarity with SMS and email infrastructure, abuse vectors such as SMS pumping and phishing, and mitigations that balance cost, deliverability and security.\n\n - Experience operating at global scale and shipping features across multiple countries and regulatory regimes.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Identity and User Security team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"caac5828-41f2-4221-8ce1-e0aadbc9d8a7","title":"Channel RFI & Transaction Monitoring, Senior Analyst","department":"Operations","team":"Financial Crime Operations","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-19T03:45:04.559+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/caac5828-41f2-4221-8ce1-e0aadbc9d8a7","applyUrl":"https://jobs.ashbyhq.com/airwallex/caac5828-41f2-4221-8ce1-e0aadbc9d8a7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Channel RFI Senior Analyst, you’ll manage Airwallex’s first-line response to external enquiries from correspondent and partner banks, law enforcement agencies, regulators, and other competent authorities. You’ll review cross-border payment activity, interpret SWIFT messages and payment flows, and produce clear, well-supported responses that meet regulatory, contractual, and internal policy expectations. Working across Financial Crime Compliance, Transaction Monitoring, KYC, Financial Partnerships, Legal, Sanctions Compliance, and regional Operations, you’ll help protect Airwallex from financial crime risk while keeping high-priority cases moving with accuracy and urgency.
Own the external RFI mailbox and workflow, ensuring enquiries are triaged, tracked, documented, and closed within agreed SLAs.
Respond to correspondent bank RFIs covering cross-border wires and virtual account flows by reviewing end-to-end payment journeys and coordinating inputs from relevant teams.
Handle law enforcement enquiries from police, regulators, tax and customs authorities, and other competent agencies, escalating sensitive or complex matters to FIU, Legal, or the MLRO when appropriate.
Perform targeted account and transaction reviews, assess payment patterns and counterparties against customer KYC profiles, and recommend risk-based actions such as freezes, offboarding, or enhanced monitoring.
Draft concise, accurate, and audit-ready responses and case files that clearly document evidence, rationale, decisions, and approvals.
Partner with Financial Crime Compliance, Transaction Monitoring, KYC, Financial Partnerships, Legal, Sanctions Compliance, and regional Operations to align positions on complex cases and implement remediation or control improvements.
Improve the Channel RFI process through playbooks, templates, training materials, and dashboards that raise efficiency, response quality, and SLA performance.
You’ll work on site in Malaysia.
3+ years of relevant experience in financial crime operations, AML, sanctions, or investigations within a bank, payments institution, or fintech.
Direct experience managing correspondent banking RFIs and law enforcement enquiries from police, regulators, or other competent authorities.
Strong understanding of cross-border payments and corridors, including how funds move through correspondent banks and payment networks.
Experience reviewing international wires, e-wallet flows, virtual account activity, counterparties, and common cross-border payment risk indicators.
Demonstrated ability to manage law enforcement RFIs within tight statutory, regulatory, or contractual deadlines, using sound judgement on escalation and data protection.
Proven ability to work with strict SLAs and high case volumes while maintaining quality, accuracy, and audit-ready records.
Solid knowledge of AML, CFT, and sanctions concepts, including common cross-border payment typologies such as layering through intermediaries, third-party payments, and trade-related flows.
Excellent written and verbal communication skills in English, with the ability to communicate professionally and clearly with external banks, authorities, and internal stakeholders.
Highly detail-oriented and organised, with the ability to work across multiple systems and datasets and piece together customer and transaction narratives from fragmented information.
Strong stakeholder management skills, sound judgement, and confidence engaging with external banks and authorities in a professional and controlled manner.
Mandarin proficiency, given Airwallex’s customer and banking partner base.
Professional certification such as CAMS, CFCS, ICA Advanced AML, or an equivalent qualification.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nCHANNEL RFI & TRANSACTION MONITORING SENIOR ANALYST\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Channel RFI Senior Analyst, you’ll manage Airwallex’s first-line response to external enquiries from correspondent and partner banks, law enforcement agencies, regulators, and other competent authorities. You’ll review cross-border payment activity, interpret SWIFT messages and payment flows, and produce clear, well-supported responses that meet regulatory, contractual, and internal policy expectations. Working across Financial Crime Compliance, Transaction Monitoring, KYC, Financial Partnerships, Legal, Sanctions Compliance, and regional Operations, you’ll help protect Airwallex from financial crime risk while keeping high-priority cases moving with accuracy and urgency.\n\n - Own the external RFI mailbox and workflow, ensuring enquiries are triaged, tracked, documented, and closed within agreed SLAs.\n\n - Respond to correspondent bank RFIs covering cross-border wires and virtual account flows by reviewing end-to-end payment journeys and coordinating inputs from relevant teams.\n\n - Handle law enforcement enquiries from police, regulators, tax and customs authorities, and other competent agencies, escalating sensitive or complex matters to FIU, Legal, or the MLRO when appropriate.\n\n - Perform targeted account and transaction reviews, assess payment patterns and counterparties against customer KYC profiles, and recommend risk-based actions such as freezes, offboarding, or enhanced monitoring.\n\n - Draft concise, accurate, and audit-ready responses and case files that clearly document evidence, rationale, decisions, and approvals.\n\n - Partner with Financial Crime Compliance, Transaction Monitoring, KYC, Financial Partnerships, Legal, Sanctions Compliance, and regional Operations to align positions on complex cases and implement remediation or control improvements.\n\n - Improve the Channel RFI process through playbooks, templates, training materials, and dashboards that raise efficiency, response quality, and SLA performance.\n\nYou’ll work on site in Malaysia.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3+ years of relevant experience in financial crime operations, AML, sanctions, or investigations within a bank, payments institution, or fintech.\n\n - Direct experience managing correspondent banking RFIs and law enforcement enquiries from police, regulators, or other competent authorities.\n\n - Strong understanding of cross-border payments and corridors, including how funds move through correspondent banks and payment networks.\n\n - Experience reviewing international wires, e-wallet flows, virtual account activity, counterparties, and common cross-border payment risk indicators.\n\n - Demonstrated ability to manage law enforcement RFIs within tight statutory, regulatory, or contractual deadlines, using sound judgement on escalation and data protection.\n\n - Proven ability to work with strict SLAs and high case volumes while maintaining quality, accuracy, and audit-ready records.\n\n - Solid knowledge of AML, CFT, and sanctions concepts, including common cross-border payment typologies such as layering through intermediaries, third-party payments, and trade-related flows.\n\n - Excellent written and verbal communication skills in English, with the ability to communicate professionally and clearly with external banks, authorities, and internal stakeholders.\n\n - Highly detail-oriented and organised, with the ability to work across multiple systems and datasets and piece together customer and transaction narratives from fragmented information.\n\n - Strong stakeholder management skills, sound judgement, and confidence engaging with external banks and authorities in a professional and controlled manner.\n\n\nPREFERRED\n\n - Mandarin proficiency, given Airwallex’s customer and banking partner base.\n\n - Professional certification such as CAMS, CFCS, ICA Advanced AML, or an equivalent qualification.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"242cd512-a29d-4684-96f0-1930bf068743","title":"Principal AI Engineer, Business Accounts","department":"Engineering","team":"Business Accounts","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-06T10:09:11.180+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/242cd512-a29d-4684-96f0-1930bf068743","applyUrl":"https://jobs.ashbyhq.com/airwallex/242cd512-a29d-4684-96f0-1930bf068743/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Define the technical and strategic vision for AI solutions that improve internal efficiency and transform the customer experience.
Build intelligent systems using language models and related AI technologies, with a focus on reliable production use cases across Airwallex’s business account ecosystem.
Design and implement robust APIs and system architecture for new AI applications, including systems that support liquidity optimisation, automated transfers and dynamic responses to business activity.
Shape the AI application roadmap and technical strategy, partnering with Product, Engineering and other cross-functional teams to turn business goals into scalable solutions.
Research, evaluate and integrate emerging AI technologies while extending existing capabilities to meet product goals.
Raise the standard for AI engineering excellence across the team through strong technical judgment, practical delivery and a focus on maintainable systems.
Diagnose application issues and software bugs, providing prompt solutions or workarounds that keep customer-facing and internal systems reliable.
This role is based in Sydney, and you’ll work from the office on Monday, Thursday and Friday.
Essentials
10+ years of experience in backend software development, with a strong interest in AI and language technologies.
A track record of delivering significant technical or business impact.
Strong proficiency in Python, TypeScript or JavaScript.
Experience designing and developing large-scale distributed systems with high concurrency, high throughput and high availability.
Experience working with vector databases.
A relevant degree in Computer Science, Mathematics or a related field.
Preferred
Experience in financial services, lending, payments or credit products.
Experience building or working with SaaS products delivered as a platform.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nDefine the technical and strategic vision for AI solutions that improve internal efficiency and transform the customer experience.\n\n - Build intelligent systems using language models and related AI technologies, with a focus on reliable production use cases across Airwallex’s business account ecosystem.\n\n - Design and implement robust APIs and system architecture for new AI applications, including systems that support liquidity optimisation, automated transfers and dynamic responses to business activity.\n\n - Shape the AI application roadmap and technical strategy, partnering with Product, Engineering and other cross-functional teams to turn business goals into scalable solutions.\n\n - Research, evaluate and integrate emerging AI technologies while extending existing capabilities to meet product goals.\n\n - Raise the standard for AI engineering excellence across the team through strong technical judgment, practical delivery and a focus on maintainable systems.\n\n - Diagnose application issues and software bugs, providing prompt solutions or workarounds that keep customer-facing and internal systems reliable.\n\nThis role is based in Sydney, and you’ll work from the office on Monday, Thursday and Friday.\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in backend software development, with a strong interest in AI and language technologies.\n\n - A track record of delivering significant technical or business impact.\n\n - Strong proficiency in Python, TypeScript or JavaScript.\n\n - Experience designing and developing large-scale distributed systems with high concurrency, high throughput and high availability.\n\n - Experience working with vector databases.\n\n - A relevant degree in Computer Science, Mathematics or a related field.\n\nPreferred\n\n - Experience in financial services, lending, payments or credit products.\n\n - Experience building or working with SaaS products delivered as a platform.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eb19617a-4993-458b-bdf5-3d3e64e37294","title":"Staff Software Engineer, Business Accounts","department":"Engineering","team":"Business Accounts","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-11T10:13:02.205+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/eb19617a-4993-458b-bdf5-3d3e64e37294","applyUrl":"https://jobs.ashbyhq.com/airwallex/eb19617a-4993-458b-bdf5-3d3e64e37294/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Software Engineer, you’ll help build the intelligent orchestration layer connecting Cash, Yield, Lending and broader Airwallex product surfaces into one unified financial experience for businesses. You’ll shape the architecture and long-term technical vision of backend systems, helping define engineering strategy and framework choices for the Yield squad.
Own the delivery of core investment workflows, including client signup, investment and redemption, from design through production.
Build and maintain mission-critical financial infrastructure, including reconciliation controls, unit registries and investment ledgers.
Write high-quality, testable code focused on reliability and maintainability, while integrating with external investment providers.
Raise engineering standards across observability, API design, automated testing and robust integration rails.
Partner with Product, Infrastructure, Design and other teams to deliver reliable experiences for businesses.
You'll work from our Sydney office on Monday, Thursday and Friday.
Essentials
7+ years of professional software engineering experience.
A bachelor’s degree or higher in computer science, software engineering or a related field.
Experience solving distributed-systems challenges involving scalability, consistency and latency.
Strong backend engineering experience. Our current stack includes Kotlin with Vert.x, Temporal and Kafka, but we’re open to engineers who’ve worked primarily in other languages.
Experience with automated testing and software quality processes.
Experience with cloud technologies such as GCP or AWS, including Docker and Kubernetes.
Experience integrating observability tooling such as Splunk, New Relic, Prometheus or Grafana.
Experience designing, building and operating reliable production systems end to end.
Preferred
Experience in financial services, lending, payments or credit products.
Experience building SaaS products or platform offerings.
Experience with investment workflows, ledgers, reconciliation or other financial infrastructure.
Experience working in an early-stage or greenfield product area.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Software Engineer, you’ll help build the intelligent orchestration layer connecting Cash, Yield, Lending and broader Airwallex product surfaces into one unified financial experience for businesses. You’ll shape the architecture and long-term technical vision of backend systems, helping define engineering strategy and framework choices for the Yield squad.\n\n - Own the delivery of core investment workflows, including client signup, investment and redemption, from design through production.\n\n - Build and maintain mission-critical financial infrastructure, including reconciliation controls, unit registries and investment ledgers.\n\n - Write high-quality, testable code focused on reliability and maintainability, while integrating with external investment providers.\n\n - Raise engineering standards across observability, API design, automated testing and robust integration rails.\n\n - Partner with Product, Infrastructure, Design and other teams to deliver reliable experiences for businesses.\n\nYou'll work from our Sydney office on Monday, Thursday and Friday.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years of professional software engineering experience.\n\n - A bachelor’s degree or higher in computer science, software engineering or a related field.\n\n - Experience solving distributed-systems challenges involving scalability, consistency and latency.\n\n - Strong backend engineering experience. Our current stack includes Kotlin with Vert.x, Temporal and Kafka, but we’re open to engineers who’ve worked primarily in other languages.\n\n - Experience with automated testing and software quality processes.\n\n - Experience with cloud technologies such as GCP or AWS, including Docker and Kubernetes.\n\n - Experience integrating observability tooling such as Splunk, New Relic, Prometheus or Grafana.\n\n - Experience designing, building and operating reliable production systems end to end.\n\nPreferred\n\n - Experience in financial services, lending, payments or credit products.\n\n - Experience building SaaS products or platform offerings.\n\n - Experience with investment workflows, ledgers, reconciliation or other financial infrastructure.\n\n - Experience working in an early-stage or greenfield product area.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8fcbf399-427e-4ebb-a350-6e849a5c25e0","title":"Staff Mobile Engineer, Foundation","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T10:10:44.513+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8fcbf399-427e-4ebb-a350-6e849a5c25e0","applyUrl":"https://jobs.ashbyhq.com/airwallex/8fcbf399-427e-4ebb-a350-6e849a5c25e0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Mobile Engineer on the Mobile Foundations team, you’ll lead the technical direction of Airwallex’s native mobile platform across iOS and Android. You’ll shape the architecture, shared libraries, and tooling that help product squads ship faster, more reliably, and with a consistent user experience.
Define and evolve the shared mobile architecture across navigation, state management, networking, offline strategies, error handling, modularisation, and boundaries between platform foundations and product features.
Own critical mobile platform capabilities, including design system components, analytics, feature flags, experimentation, authentication, payments, and observability, making them stable, well-documented, and easy for product teams to adopt.
Improve mobile application security, reliability, performance, and observability through anti-tampering measures, certificate pinning, security best practices, crash reporting, logging, metrics, and tracing.
Define and track platform-level measures such as crash-free sessions, ANRs, app start-up time, bundle size, and network performance, using data to guide priorities with product teams.
Own and continuously improve mobile CI/CD pipelines and release workflows across iOS and Android, reducing build times, test flakiness, and friction in shipping new versions.
Drive cross-squad technical initiatives from problem definition through rollout and adoption, aligning engineering, product, design, and platform stakeholders around technical direction and trade-offs.
Raise the bar for mobile engineering through hands-on technical leadership, design reviews, mentoring, documentation, automation, best practices, hiring, and community building.
This is an in-office role — you'll be in our Singapore office five days a week.
8–10+ years of experience building native mobile applications on iOS or Android, including at least 3+ years operating at a Senior or Staff level.
Deep expertise in one native mobile platform: Swift, SwiftUI, Combine, and async/await on iOS, or Kotlin, AndroidX, Jetpack, Coroutines, and Hilt on Android, with commercial knowledge of both platforms.
A proven track record of leading cross-team technical initiatives and evolving mobile architectures, such as modularisation, design systems, networking, or offline support.
Strong focus on code quality and reliability, including designing for testability and maintainability and writing high-quality automated tests.
Experience owning and improving mobile CI/CD pipelines, including build optimisation, test stability, and release workflows using tools such as GitHub Actions or Bitrise.
Experience driving mobile application security, performance, reliability, observability, or release engineering.
Demonstrated ability to influence without authority, align engineers, product managers, and designers around technical direction, and make pragmatic trade-offs.
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Experience defining and driving a mobile platform roadmap while balancing foundational work with product delivery needs.
Prior ownership of shared mobile libraries or frameworks used by multiple product teams at scale.
Hands-on experience with mobile design systems and component libraries.
Experience with mobile analytics, experimentation, and feature flagging.
Experience with observability tooling such as Crashlytics, Sentry, or logging and metrics platforms.
Experience in payments, fintech, or B2B SaaS, especially in environments where reliability, security, and regulatory requirements are critical.
Experience mentoring senior engineers and contributing to hiring and growing mobile engineering teams.
Contributions to the mobile community through open source, talks, blog posts, or thought leadership in mobile architecture and foundations.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You value in-person collaboration and are happy being in the office five days a week.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Mobile Foundations team sits at the core of Airwallex’s mobile stack. We build and evolve the shared architecture, libraries, and tooling that power our fully native iOS and Android apps. Our apps help businesses manage global B2B payments, submit and approve expenses, and control both virtual and physical Airwallex cards—complete with seamless Apple Pay and Google Pay integration. On iOS, we work with Swift, SwiftUI, Combine, and async/await. On Android, we use Kotlin, AndroidX, Coroutines, Hilt, and the Jetpack ecosystem. Mobile Foundations is a platform / horizontal team: we don’t just build features, we create the building blocks that enable product squads to ship faster, more reliably, and with a consistent, high-quality user experience.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Mobile Engineer on the Mobile Foundations team, you’ll lead the technical direction of Airwallex’s native mobile platform across iOS and Android. You’ll shape the architecture, shared libraries, and tooling that help product squads ship faster, more reliably, and with a consistent user experience.\n\n - Define and evolve the shared mobile architecture across navigation, state management, networking, offline strategies, error handling, modularisation, and boundaries between platform foundations and product features.\n\n - Own critical mobile platform capabilities, including design system components, analytics, feature flags, experimentation, authentication, payments, and observability, making them stable, well-documented, and easy for product teams to adopt.\n\n - Improve mobile application security, reliability, performance, and observability through anti-tampering measures, certificate pinning, security best practices, crash reporting, logging, metrics, and tracing.\n\n - Define and track platform-level measures such as crash-free sessions, ANRs, app start-up time, bundle size, and network performance, using data to guide priorities with product teams.\n\n - Own and continuously improve mobile CI/CD pipelines and release workflows across iOS and Android, reducing build times, test flakiness, and friction in shipping new versions.\n\n - Drive cross-squad technical initiatives from problem definition through rollout and adoption, aligning engineering, product, design, and platform stakeholders around technical direction and trade-offs.\n\n - Raise the bar for mobile engineering through hands-on technical leadership, design reviews, mentoring, documentation, automation, best practices, hiring, and community building.\n\nThis is an in-office role — you'll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8–10+ years of experience building native mobile applications on iOS or Android, including at least 3+ years operating at a Senior or Staff level.\n\n - Deep expertise in one native mobile platform: Swift, SwiftUI, Combine, and async/await on iOS, or Kotlin, AndroidX, Jetpack, Coroutines, and Hilt on Android, with commercial knowledge of both platforms.\n\n - A proven track record of leading cross-team technical initiatives and evolving mobile architectures, such as modularisation, design systems, networking, or offline support.\n\n - Strong focus on code quality and reliability, including designing for testability and maintainability and writing high-quality automated tests.\n\n - Experience owning and improving mobile CI/CD pipelines, including build optimisation, test stability, and release workflows using tools such as GitHub Actions or Bitrise.\n\n - Experience driving mobile application security, performance, reliability, observability, or release engineering.\n\n - Demonstrated ability to influence without authority, align engineers, product managers, and designers around technical direction, and make pragmatic trade-offs.\n\n - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n\n\nPREFERRED\n\n - Experience defining and driving a mobile platform roadmap while balancing foundational work with product delivery needs.\n\n - Prior ownership of shared mobile libraries or frameworks used by multiple product teams at scale.\n\n - Hands-on experience with mobile design systems and component libraries.\n\n - Experience with mobile analytics, experimentation, and feature flagging.\n\n - Experience with observability tooling such as Crashlytics, Sentry, or logging and metrics platforms.\n\n - Experience in payments, fintech, or B2B SaaS, especially in environments where reliability, security, and regulatory requirements are critical.\n\n - Experience mentoring senior engineers and contributing to hiring and growing mobile engineering teams.\n\n - Contributions to the mobile community through open source, talks, blog posts, or thought leadership in mobile architecture and foundations.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Mobile Foundations team sits at the core of Airwallex’s mobile stack. We build and evolve the shared architecture, libraries, and tooling that power our fully native iOS and Android apps. Our apps help businesses manage global B2B payments, submit and approve expenses, and control both virtual and physical Airwallex cards—complete with seamless Apple Pay and Google Pay integration. On iOS, we work with Swift, SwiftUI, Combine, and async/await. On Android, we use Kotlin, AndroidX, Coroutines, Hilt, and the Jetpack ecosystem. Mobile Foundations is a platform / horizontal team: we don’t just build features, we create the building blocks that enable product squads to ship faster, more reliably, and with a consistent, high-quality user experience.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6bc6683e-8b02-4348-8816-5a52aa465adb","title":"Staff Mobile Engineer, Foundation","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T10:10:47.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6bc6683e-8b02-4348-8816-5a52aa465adb","applyUrl":"https://jobs.ashbyhq.com/airwallex/6bc6683e-8b02-4348-8816-5a52aa465adb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Mobile Engineer on the Mobile Foundations team, you’ll lead the technical direction of Airwallex’s native mobile platform across iOS and Android. You’ll shape the architecture, shared libraries, and tooling that help product squads ship faster, more reliably, and with a consistent user experience.
Define and evolve the shared mobile architecture across navigation, state management, networking, offline strategies, error handling, modularisation, and boundaries between platform foundations and product features.
Own critical mobile platform capabilities, including design system components, analytics, feature flags, experimentation, authentication, payments, and observability, making them stable, well-documented, and easy for product teams to adopt.
Improve mobile application security, reliability, performance, and observability through anti-tampering measures, certificate pinning, security best practices, crash reporting, logging, metrics, and tracing.
Define and track platform-level measures such as crash-free sessions, ANRs, app start-up time, bundle size, and network performance, using data to guide priorities with product teams.
Own and continuously improve mobile CI/CD pipelines and release workflows across iOS and Android, reducing build times, test flakiness, and friction in shipping new versions.
Drive cross-squad technical initiatives from problem definition through rollout and adoption, aligning engineering, product, design, and platform stakeholders around technical direction and trade-offs.
Raise the bar for mobile engineering through hands-on technical leadership, design reviews, mentoring, documentation, automation, best practices, hiring, and community building.
This is a hybrid role based in Melbourne — you’ll be in the office on Monday, Wednesday and Thursday.
8–10+ years of experience building native mobile applications on iOS or Android, including at least 3+ years operating at a Senior or Staff level.
Deep expertise in one native mobile platform: Swift, SwiftUI, Combine, and async/await on iOS, or Kotlin, AndroidX, Jetpack, Coroutines, and Hilt on Android, with commercial knowledge of both platforms.
A proven track record of leading cross-team technical initiatives and evolving mobile architectures, such as modularisation, design systems, networking, or offline support.
Strong focus on code quality and reliability, including designing for testability and maintainability and writing high-quality automated tests.
Experience owning and improving mobile CI/CD pipelines, including build optimisation, test stability, and release workflows using tools such as GitHub Actions or Bitrise.
Experience driving mobile application security, performance, reliability, observability, or release engineering.
Demonstrated ability to influence without authority, align engineers, product managers, and designers around technical direction, and make pragmatic trade-offs.
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Experience defining and driving a mobile platform roadmap while balancing foundational work with product delivery needs.
Prior ownership of shared mobile libraries or frameworks used by multiple product teams at scale.
Hands-on experience with mobile design systems and component libraries.
Experience with mobile analytics, experimentation, and feature flagging.
Experience with observability tooling such as Crashlytics, Sentry, or logging and metrics platforms.
Experience in payments, fintech, or B2B SaaS, especially in environments where reliability, security, and regulatory requirements are critical.
Experience mentoring senior engineers and contributing to hiring and growing mobile engineering teams.
Contributions to the mobile community through open source, talks, blog posts, or thought leadership in mobile architecture and foundations.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You value in-person collaboration and are happy being in the office five days a week.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Mobile Foundations team sits at the core of Airwallex’s mobile stack. We build and evolve the shared architecture, libraries, and tooling that power our fully native iOS and Android apps. Our apps help businesses manage global B2B payments, submit and approve expenses, and control both virtual and physical Airwallex cards—complete with seamless Apple Pay and Google Pay integration. On iOS, we work with Swift, SwiftUI, Combine, and async/await. On Android, we use Kotlin, AndroidX, Coroutines, Hilt, and the Jetpack ecosystem. Mobile Foundations is a platform / horizontal team: we don’t just build features, we create the building blocks that enable product squads to ship faster, more reliably, and with a consistent, high-quality user experience.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Mobile Engineer on the Mobile Foundations team, you’ll lead the technical direction of Airwallex’s native mobile platform across iOS and Android. You’ll shape the architecture, shared libraries, and tooling that help product squads ship faster, more reliably, and with a consistent user experience.\n\n - Define and evolve the shared mobile architecture across navigation, state management, networking, offline strategies, error handling, modularisation, and boundaries between platform foundations and product features.\n\n - Own critical mobile platform capabilities, including design system components, analytics, feature flags, experimentation, authentication, payments, and observability, making them stable, well-documented, and easy for product teams to adopt.\n\n - Improve mobile application security, reliability, performance, and observability through anti-tampering measures, certificate pinning, security best practices, crash reporting, logging, metrics, and tracing.\n\n - Define and track platform-level measures such as crash-free sessions, ANRs, app start-up time, bundle size, and network performance, using data to guide priorities with product teams.\n\n - Own and continuously improve mobile CI/CD pipelines and release workflows across iOS and Android, reducing build times, test flakiness, and friction in shipping new versions.\n\n - Drive cross-squad technical initiatives from problem definition through rollout and adoption, aligning engineering, product, design, and platform stakeholders around technical direction and trade-offs.\n\n - Raise the bar for mobile engineering through hands-on technical leadership, design reviews, mentoring, documentation, automation, best practices, hiring, and community building.\n\nThis is a hybrid role based in Melbourne — you’ll be in the office on Monday, Wednesday and Thursday.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8–10+ years of experience building native mobile applications on iOS or Android, including at least 3+ years operating at a Senior or Staff level.\n\n - Deep expertise in one native mobile platform: Swift, SwiftUI, Combine, and async/await on iOS, or Kotlin, AndroidX, Jetpack, Coroutines, and Hilt on Android, with commercial knowledge of both platforms.\n\n - A proven track record of leading cross-team technical initiatives and evolving mobile architectures, such as modularisation, design systems, networking, or offline support.\n\n - Strong focus on code quality and reliability, including designing for testability and maintainability and writing high-quality automated tests.\n\n - Experience owning and improving mobile CI/CD pipelines, including build optimisation, test stability, and release workflows using tools such as GitHub Actions or Bitrise.\n\n - Experience driving mobile application security, performance, reliability, observability, or release engineering.\n\n - Demonstrated ability to influence without authority, align engineers, product managers, and designers around technical direction, and make pragmatic trade-offs.\n\n - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n\n\nPREFERRED\n\n - Experience defining and driving a mobile platform roadmap while balancing foundational work with product delivery needs.\n\n - Prior ownership of shared mobile libraries or frameworks used by multiple product teams at scale.\n\n - Hands-on experience with mobile design systems and component libraries.\n\n - Experience with mobile analytics, experimentation, and feature flagging.\n\n - Experience with observability tooling such as Crashlytics, Sentry, or logging and metrics platforms.\n\n - Experience in payments, fintech, or B2B SaaS, especially in environments where reliability, security, and regulatory requirements are critical.\n\n - Experience mentoring senior engineers and contributing to hiring and growing mobile engineering teams.\n\n - Contributions to the mobile community through open source, talks, blog posts, or thought leadership in mobile architecture and foundations.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Mobile Foundations team sits at the core of Airwallex’s mobile stack. We build and evolve the shared architecture, libraries, and tooling that power our fully native iOS and Android apps. Our apps help businesses manage global B2B payments, submit and approve expenses, and control both virtual and physical Airwallex cards—complete with seamless Apple Pay and Google Pay integration. On iOS, we work with Swift, SwiftUI, Combine, and async/await. On Android, we use Kotlin, AndroidX, Coroutines, Hilt, and the Jetpack ecosystem. Mobile Foundations is a platform / horizontal team: we don’t just build features, we create the building blocks that enable product squads to ship faster, more reliably, and with a consistent, high-quality user experience.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d5d5457a-1cec-4050-ae77-7593ebb2f3f2","title":"Senior Manager, Regulatory Operations, APAC ","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}},{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-08-17T01:57:32.648+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d5d5457a-1cec-4050-ae77-7593ebb2f3f2","applyUrl":"https://jobs.ashbyhq.com/airwallex/d5d5457a-1cec-4050-ae77-7593ebb2f3f2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. We work at the intersection of law, regulation, risk, and business execution, partnering closely with teams across the company to navigate complexity, enable growth, and protect the trust our customers, partners, and regulators place in us. It’s a team for people who are thoughtful, practical, and energized by solving hard problems in a fast-moving, highly regulated environment.
What you’ll do
As Senior Manager, Regulatory Operations, APAC, you will build and run the engine that turns complex regulatory and partner obligations into real, tested, and well‑evidenced controls across our APAC‑licensed entities and products. You will sit within Regulatory Legal & Compliance and work closely with Regulatory Compliance, Regulatory Legal, Risk, Product, Operations, Finance, and external financial partners to strengthen a control environment that is practical, scalable, and regulator‑ready. This role is hands‑on and execution‑focused: you will not just interpret rules, you will design, implement, and continuously improve the controls, documentation, and reporting that demonstrate we are meeting our obligations day‑to‑day.
This role is based in Singapore.
Responsibilities:
Identify, interpret, and operationalize regulatory and partner obligations across APAC jurisdictions, products, and licensed entities, and translate those obligations into clear governance, controls, and execution requirements.
Manage the end‑to‑end design of key regulatory and partner controls through implementation, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems.
Build and maintain regulator and partner‑ready documentation for your control scope, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.
Engage with third parties such as regulators, auditors, and financial partners in connection with inquiries relating to controls, confidently explaining our obligations, our control architecture, and how specific controls operate in practice.
Support regulatory exams, audits, inspections, RFIs, and related supervisory engagements in APAC by coordinating responses, curating consistent evidence packages, maintaining “exam‑ready” documentation, and partnering with Regulatory Compliance and Regulatory Legal.
Support the governance process for material changes to controls, ensuring that relevant obligation owners and stakeholders across Product, Operations, Engineering and Compliance are notified and aligned before changes to shared controls are implemented, and that the obligations register reflects the updated control design.
Contribute to the design and operation of regional regulatory reporting and obligations governance, ensuring that what must be reported, by whom, when, and from which systems is clearly defined and appropriately controlled.
Identify gaps, inconsistencies, or duplication in obligations, controls, and evidence across APAC, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact.
Use and contribute to the team's GRC tooling and compliance dashboards, maintaining accurate and current records of APAC obligations, controls, evidence and open issues within the central system, and supporting the transition towards an AI Native GRC tooling.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
10+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast‑growing tech startup and/or financial services, payments, or fintech company.
Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting.
Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due‑diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams.
Strong project management skills, with a track record of driving cross‑functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk.
Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam‑ready materials.
Comfort operating in a fast‑moving, high‑standards environment with evolving priorities and meaningful cross‑functional ownership, consistent with Airwallex’s broader operating model.
Preferred qualifications:
Experience with payments, e‑money, card issuing or acquiring, treasury, embedded finance, or other multi‑jurisdiction fintech business models.
Prior exposure to APAC regulators or regulatory frameworks (for example MAS, HKMA, AUSTRAC, SFC, or local central banks) and to regional bank or card scheme partners on control or reporting topics.
Experience building or enhancing obligations registers, controls libraries, regulatory reporting operating models, or similar second‑line compliance infrastructure.
Familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale.
Relevant professional certifications (such as CAMS, CRCM, CIA, CISA) or formal legal / compliance‑related education.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. We work at the intersection of law, regulation, risk, and business execution, partnering closely with teams across the company to navigate complexity, enable growth, and protect the trust our customers, partners, and regulators place in us. It’s a team for people who are thoughtful, practical, and energized by solving hard problems in a fast-moving, highly regulated environment.\n\n\n\nWhat you’ll do\n\nAs Senior Manager, Regulatory Operations, APAC, you will build and run the engine that turns complex regulatory and partner obligations into real, tested, and well‑evidenced controls across our APAC‑licensed entities and products. You will sit within Regulatory Legal & Compliance and work closely with Regulatory Compliance, Regulatory Legal, Risk, Product, Operations, Finance, and external financial partners to strengthen a control environment that is practical, scalable, and regulator‑ready. This role is hands‑on and execution‑focused: you will not just interpret rules, you will design, implement, and continuously improve the controls, documentation, and reporting that demonstrate we are meeting our obligations day‑to‑day.\n\n\n\nThis role is based in Singapore.\n\n\n\nResponsibilities:\n\n - Identify, interpret, and operationalize regulatory and partner obligations across APAC jurisdictions, products, and licensed entities, and translate those obligations into clear governance, controls, and execution requirements.\n\n - Manage the end‑to‑end design of key regulatory and partner controls through implementation, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems.\n\n - Build and maintain regulator and partner‑ready documentation for your control scope, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.\n\n - Engage with third parties such as regulators, auditors, and financial partners in connection with inquiries relating to controls, confidently explaining our obligations, our control architecture, and how specific controls operate in practice.\n\n - Support regulatory exams, audits, inspections, RFIs, and related supervisory engagements in APAC by coordinating responses, curating consistent evidence packages, maintaining “exam‑ready” documentation, and partnering with Regulatory Compliance and Regulatory Legal.\n\n - Support the governance process for material changes to controls, ensuring that relevant obligation owners and stakeholders across Product, Operations, Engineering and Compliance are notified and aligned before changes to shared controls are implemented, and that the obligations register reflects the updated control design.\n\n - Contribute to the design and operation of regional regulatory reporting and obligations governance, ensuring that what must be reported, by whom, when, and from which systems is clearly defined and appropriately controlled.\n\n - Identify gaps, inconsistencies, or duplication in obligations, controls, and evidence across APAC, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact.\n\n - Use and contribute to the team's GRC tooling and compliance dashboards, maintaining accurate and current records of APAC obligations, controls, evidence and open issues within the central system, and supporting the transition towards an AI Native GRC tooling.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 10+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast‑growing tech startup and/or financial services, payments, or fintech company.\n\n - Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting.\n\n - Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due‑diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams.\n\n - Strong project management skills, with a track record of driving cross‑functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk.\n\n - Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam‑ready materials.\n\n - Comfort operating in a fast‑moving, high‑standards environment with evolving priorities and meaningful cross‑functional ownership, consistent with Airwallex’s broader operating model.\n\n\n\nPreferred qualifications:\n\n - Experience with payments, e‑money, card issuing or acquiring, treasury, embedded finance, or other multi‑jurisdiction fintech business models.\n\n - Prior exposure to APAC regulators or regulatory frameworks (for example MAS, HKMA, AUSTRAC, SFC, or local central banks) and to regional bank or card scheme partners on control or reporting topics.\n\n - Experience building or enhancing obligations registers, controls libraries, regulatory reporting operating models, or similar second‑line compliance infrastructure.\n\n - Familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale.\n\n - Relevant professional certifications (such as CAMS, CRCM, CIA, CISA) or formal legal / compliance‑related education.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"52dfc23a-08ff-49bd-859a-fd4512b93792","title":"Staff Optimization Consultant","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-24T06:55:29.158+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/52dfc23a-08ff-49bd-859a-fd4512b93792","applyUrl":"https://jobs.ashbyhq.com/airwallex/52dfc23a-08ff-49bd-859a-fd4512b93792/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll identify high-impact opportunities to improve payment performance by analysing merchant data, transaction trends, and industry benchmarks.
Identify opportunities to improve payment performance through merchant data, transaction trends, and industry benchmarks.
Build and refine payment optimisation methodologies and playbooks that help Airwallex stay ahead of industry developments.
Lead deep-dive conversations with enterprise merchants about payment performance, acting as a trusted strategic advisor to improve transaction outcomes.
Partner with Product, Engineering, and Data Science to develop optimisation levers, including AI- and machine-learning-powered approaches to smart routing, cost reduction, and payment success.
Translate merchant feedback and frontline insights into product roadmap recommendations.
Enable Sales and Account Management teams with practical payment optimisation knowledge, tools, and training.
Build relationships with external stakeholders, including card issuers and payment networks, to improve the end-to-end payment experience.
You'll work from our London office three days a week.
Essentials
5+ years of experience in payments, with strong knowledge of e-commerce, card-based processing, and payment optimisation.
Strong understanding of card network rules, local payment methods, and regulatory requirements such as PSD2 and PSD3.
Strong analytical skills and experience using data and business intelligence tools to identify opportunities and explain performance trends.
Experience turning complex analysis into clear recommendations for both technical and commercial audiences.
Excellent communication and presentation skills, with confidence engaging enterprise clients and senior stakeholders.
Experience working cross-functionally with Product, Engineering, Data Science, Sales, and Account Management teams.
A self-directed approach and the ability to make progress in ambiguous, fast-moving environments.
Intellectual curiosity and a practical approach to solving complex customer and payment problems.
Preferred
Experience with BI and data platforms such as Looker, Power BI, Tableau, or Databricks.
Experience working with payment optimisation, smart routing, fraud mitigation, or transaction success-rate improvement.
Experience engaging directly with card issuers, payment networks, or other global payments stakeholders.
Experience creating standardised methodologies, playbooks, or enablement programmes for commercial teams.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Merchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.
The mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.
This is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll identify high-impact opportunities to improve payment performance by analysing merchant data, transaction trends, and industry benchmarks.\n\n - Identify opportunities to improve payment performance through merchant data, transaction trends, and industry benchmarks.\n\n - Build and refine payment optimisation methodologies and playbooks that help Airwallex stay ahead of industry developments.\n\n - Lead deep-dive conversations with enterprise merchants about payment performance, acting as a trusted strategic advisor to improve transaction outcomes.\n\n - Partner with Product, Engineering, and Data Science to develop optimisation levers, including AI- and machine-learning-powered approaches to smart routing, cost reduction, and payment success.\n\n - Translate merchant feedback and frontline insights into product roadmap recommendations.\n\n - Enable Sales and Account Management teams with practical payment optimisation knowledge, tools, and training.\n\n - Build relationships with external stakeholders, including card issuers and payment networks, to improve the end-to-end payment experience.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of experience in payments, with strong knowledge of e-commerce, card-based processing, and payment optimisation.\n\n - Strong understanding of card network rules, local payment methods, and regulatory requirements such as PSD2 and PSD3.\n\n - Strong analytical skills and experience using data and business intelligence tools to identify opportunities and explain performance trends.\n\n - Experience turning complex analysis into clear recommendations for both technical and commercial audiences.\n\n - Excellent communication and presentation skills, with confidence engaging enterprise clients and senior stakeholders.\n\n - Experience working cross-functionally with Product, Engineering, Data Science, Sales, and Account Management teams.\n\n - A self-directed approach and the ability to make progress in ambiguous, fast-moving environments.\n\n - Intellectual curiosity and a practical approach to solving complex customer and payment problems.\n\nPreferred\n\n - Experience with BI and data platforms such as Looker, Power BI, Tableau, or Databricks.\n\n - Experience working with payment optimisation, smart routing, fraud mitigation, or transaction success-rate improvement.\n\n - Experience engaging directly with card issuers, payment networks, or other global payments stakeholders.\n\n - Experience creating standardised methodologies, playbooks, or enablement programmes for commercial teams.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMerchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.\n\nThe mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.\n\nThis is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ddc58463-f79f-42ee-a7a9-92bae908d509","title":"Implementation Manager - Embedded Finance","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-15T04:43:15.667+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ddc58463-f79f-42ee-a7a9-92bae908d509","applyUrl":"https://jobs.ashbyhq.com/airwallex/ddc58463-f79f-42ee-a7a9-92bae908d509/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market
What you’ll do
As a Technical Implementation Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre‑sale through go‑live and early optimisation runs smoothly.
This role can be based in San Francisco or New York (3 days in office).
Responsibilities:
Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).
Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.
Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.
Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.
Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.
Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.
Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field.
5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.
5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).
Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Preferred qualifications:
Experience delivering large‑scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance).
Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web and API concepts.
Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.
Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market\n\n\n\nWhat you’ll do\n\nAs a Technical Implementation Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre‑sale through go‑live and early optimisation runs smoothly.\n\nThis role can be based in San Francisco or New York (3 days in office). \n\n\n\nResponsibilities:\n\n - Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).\n\n - Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.\n\n - Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.\n\n - Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.\n\n - Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.\n\n - Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.\n\n - Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.\n\n - Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.\n\n - Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field.\n\n - 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).\n\n - Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n\n\nPreferred qualifications:\n\n - Experience delivering large‑scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance).\n\n - Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web and API concepts.\n\n - Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.\n\n - Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $250K","compensationTiers":[{"id":"7b7d519a-0888-46d2-9b29-98cefdc047fa","tierSummary":"$150K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f8f4ecdb-143e-4215-96e2-18f149897a28","summary":"$150K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"id":"ed817c8d-911d-42ea-922f-6a19cbb368c2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8d526e0f-dbf9-4e75-80e0-52eb1fba6f40","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3a82d245-2ef3-4a37-b85a-f772e5f46469","title":"Product Director, Financial Markets (FX) & Financial Platform ","department":"Product","team":"Financial Markets","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-12T04:54:26.574+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3a82d245-2ef3-4a37-b85a-f772e5f46469","applyUrl":"https://jobs.ashbyhq.com/airwallex/3a82d245-2ef3-4a37-b85a-f772e5f46469/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.
This strategic leadership role gives you full ownership of Airwallex’s financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you’ll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements.
This role can be based in SF, Singapore, Melbourne or Sydney
Define and own Airwallex’s financial market’s product strategy, solution design, roadmap, and delivery plans.
Lead, mentor and develop a team of high performing product managers.
Partner closely with engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.
Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.
Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.
Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.
Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.
8 + years of overall professional experience within Product Management, Engineering or a related technical field
Bachelor's degree or higher in a related field
A understanding of e-trading, efx, trading technology
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\n\n\nThe Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\nThis strategic leadership role gives you full ownership of Airwallex’s financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you’ll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements.\n\nThis role can be based in SF, Singapore, Melbourne or Sydney\n\n\n\n\nRESPONSIBILITIES\n\n - Define and own Airwallex’s financial market’s product strategy, solution design, roadmap, and delivery plans.\n\n - Lead, mentor and develop a team of high performing product managers.\n\n - Partner closely with engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.\n\n - Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.\n\n - Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.\n\n - Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.\n\n - Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.\n\n\nWHO YOU ARE\n\n - 8 + years of overall professional experience within Product Management, Engineering or a related technical field\n\n - Bachelor's degree or higher in a related field\n\n - A understanding of e-trading, efx, trading technology \n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$240K – $340K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$240K - $340K","compensationTiers":[{"id":"6be2ba0c-8edf-4dd0-9942-204e0a973068","tierSummary":"Base Salary $240K – $340K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"e10723ee-426e-4151-a12d-11f41ab2f290","summary":"Base Salary $240K – $340K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":340000},{"id":"e5722760-b907-471f-8be0-3e87863edca7","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b91433f6-a185-482d-ae13-1d7e74395cfe","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":340000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"dc1c2b14-ecc3-4d64-84f1-6d53e1d16ef1","title":"Account Executive, Commercial","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CA - Ottawa","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T22:42:14.195+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"K1A 0A2","addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Ottawa"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/dc1c2b14-ecc3-4d64-84f1-6d53e1d16ef1","applyUrl":"https://jobs.ashbyhq.com/airwallex/dc1c2b14-ecc3-4d64-84f1-6d53e1d16ef1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is based in Ottawa.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is based in Ottawa. \n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$204K – CA$260K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$204K - CA$260K","compensationTiers":[{"id":"bd57166f-8e1d-465d-93cc-c08ba8dda300","tierSummary":"OTE CA$204K – CA$260K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"943ab488-256a-4dfc-a726-a380328a4070","summary":"OTE CA$204K – CA$260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":204000,"maxValue":260000},{"id":"74ba139b-9fc5-4aec-bea7-c5e98e3f8273","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"d5b31cb8-5529-4113-8f9a-dce368dab5f0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":204000,"maxValue":260000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"c4894a60-2291-4802-8a79-af52b9444bdf","title":"Associate Director, Strategy & Operations - CEO Office","department":"Operations","team":"CEO Office","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-04T12:28:57.467+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c4894a60-2291-4802-8a79-af52b9444bdf","applyUrl":"https://jobs.ashbyhq.com/airwallex/c4894a60-2291-4802-8a79-af52b9444bdf/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organizational priorities.
This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organizational scaling, and AI transformation.
The team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.
Airwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.
This role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.
What you’ll do
As part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.
You will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.
Projects may include:
Scaling new products and business lines globally
International expansion and market entry strategy
Regulatory and banking infrastructure initiatives
Organisational effectiveness and operating model design
Commercial acceleration and go-to-market execution
M&A evaluation and post-merger integration
AI-enabled operational transformation
Cross-functional strategic initiatives tied to company priorities
You will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams.
This role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.
The pace is fast, expectations are high, and the problems are often ambiguous, but the learning curve and opportunity for impact are exceptional. The role is designed for individuals who want to accelerate their development and take on increasingly broad leadership responsibility over time.
Who you are
You are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.
You are someone who:
Learns quickly and enjoys steep learning curves
Communicates clearly and concisely
Has strong business judgment
Can balance detail orientation with speed
Is comfortable with high expectations and high ownership
Enjoys building rather than observing
Minimum qualifications:
5–8 years of experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
Exceptional problem-solving and structured thinking abilities
Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely
Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
Strong stakeholder management and influencing skills across seniority levels and functions
High degree of commercial judgment and operational pragmatism
Bachelor’s degree or equivalent practical experience
Preferred qualifications:
Experience in fintech, financial services, or other regulated industries
Experience working directly with senior executives or founders
Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
Experience scaling products, markets, or operational functions in international environments
Strong data analysis and business modelling capabilities
Demonstrated ability to balance strategic thinking with hands-on execution
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organizational priorities.\n\nThis is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organizational scaling, and AI transformation.\n\nThe team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.\n\nAirwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.\n\nThis role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.\n\n \n\nWhat you’ll do\n\nAs part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.\n\nYou will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.\n\nProjects may include:\n\n - Scaling new products and business lines globally\n\n - International expansion and market entry strategy\n\n - Regulatory and banking infrastructure initiatives\n\n - Organisational effectiveness and operating model design\n\n - Commercial acceleration and go-to-market execution\n\n - M&A evaluation and post-merger integration\n\n - AI-enabled operational transformation\n\n - Cross-functional strategic initiatives tied to company priorities\n\n \n\nYou will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams.\n\nThis role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.\n\nThe pace is fast, expectations are high, and the problems are often ambiguous, but the learning curve and opportunity for impact are exceptional. The role is designed for individuals who want to accelerate their development and take on increasingly broad leadership responsibility over time.\n\n \n\nWho you are\n\nYou are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.\n\nYou are someone who:\n\n - Learns quickly and enjoys steep learning curves\n\n - Communicates clearly and concisely\n\n - Has strong business judgment\n\n - Can balance detail orientation with speed\n\n - Is comfortable with high expectations and high ownership\n\n - Enjoys building rather than observing\n\n \n\nMinimum qualifications:\n\n - 5–8 years of experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments\n\n - Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes\n\n - Exceptional problem-solving and structured thinking abilities\n\n - Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely\n\n - Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability\n\n - Strong stakeholder management and influencing skills across seniority levels and functions\n\n - High degree of commercial judgment and operational pragmatism\n\n - Bachelor’s degree or equivalent practical experience\n\n \n\nPreferred qualifications:\n\n - Experience in fintech, financial services, or other regulated industries\n\n - Experience working directly with senior executives or founders\n\n - Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance\n\n - Experience scaling products, markets, or operational functions in international environments\n\n - Strong data analysis and business modelling capabilities\n\n - Demonstrated ability to balance strategic thinking with hands-on execution\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$170K – $300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$170K - $300K","compensationTiers":[{"id":"ca3dd1fa-187b-4d41-bcb8-e62a7f841ed5","tierSummary":"$170K – $300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"082a6022-6119-45ab-a2f2-e5293d1bf4be","summary":"$170K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":300000},{"id":"4407cd04-06b6-455b-a39e-fed57a9c9d10","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a6d57b2a-6696-471e-b69d-f0aa4fd6d095","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cae93ca6-b6a0-42fa-b149-c6f84406546a","title":"Account Manager, SME & Growth - Hong Kong","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-13T09:38:44.980+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/cae93ca6-b6a0-42fa-b149-c6f84406546a","applyUrl":"https://jobs.ashbyhq.com/airwallex/cae93ca6-b6a0-42fa-b149-c6f84406546a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of SME customers.
We are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business.
This role is based in Hong Kong.
Build deep relationships with your portfolio to best understand their needs & provide value based solutions utilising our range of products and services
Be an advocate for Airwallex and ensure our Business Account (SME) customers are using our services to their full potential
Achieve revenue targets by focusing on input metrics to deliver the relevant outputs
Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you’re driving
Build relationships with internal stakeholders to share insights from customers & help build out the roadmap of products from this
You have experience – at least 3+ years of B2B experience managing and growing technology/Fintech relationships with SME accounts
Strong verbal and written communication in English
You have worked previously with complex sales, feeling comfortable selling to C-level executives
You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally
You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains
You are a problem solver – you look for creative solutions and understand new products and ask the right questions before figuring out a solution. You can easily simplify complexity for others
You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets
You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT YOU’LL DO\n\nAs an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of SME customers. \n\nWe are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business. \n\nThis role is based in Hong Kong. \n\n \n\n\nRESPONSIBILITIES:\n\n - Build deep relationships with your portfolio to best understand their needs & provide value based solutions utilising our range of products and services\n\n - Be an advocate for Airwallex and ensure our Business Account (SME) customers are using our services to their full potential\n\n - Achieve revenue targets by focusing on input metrics to deliver the relevant outputs\n\n - Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you’re driving\n\n - Build relationships with internal stakeholders to share insights from customers & help build out the roadmap of products from this\n\n \n\n\nMINIMUM QUALIFICATIONS:\n\n - You have experience – at least 3+ years of B2B experience managing and growing technology/Fintech relationships with SME accounts\n\n - Strong verbal and written communication in English \n\n - You have worked previously with complex sales, feeling comfortable selling to C-level executives\n\n - You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally\n\n - You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains\n\n - You are a problem solver – you look for creative solutions and understand new products and ask the right questions before figuring out a solution. You can easily simplify complexity for others\n\n - You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets\n\n - You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1eb8b363-5880-4ba4-8a4d-74e2c45cd7ff","title":"Risk Manager, CN","department":"Communications & Public Affairs","team":"Public Affairs","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-07T06:16:05.920+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1eb8b363-5880-4ba4-8a4d-74e2c45cd7ff","applyUrl":"https://jobs.ashbyhq.com/airwallex/1eb8b363-5880-4ba4-8a4d-74e2c45cd7ff/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
核心工作事项:
对新业务新产品的风控评审，识别风险敞口制定相应的风控策略；
结合监管要求，搭建完整的风控体系，包括制定风险内控制度，梳理风控系统、风控模型建设需求，牵头对接监管、清算机构、协会指定的各类风控相关的系统等；
制订商户管理标准，负责日常商户准入审批、商户监测、商户清退、风险事件处置，司法合作（反赌反诈）等；目标人选画像：
目标人选画像：
本科以上学历，支付领域从业五年以上工作经验；
了解国内监管部门对支付机构风控管理相关要求，有参与现场检查相关经验优先；
熟悉跨境支付领域的业务模式和风险特征；兼具国内风控经验优先；
具有风控系统建设、风控模型建设和优化的等相关项目推进经验。
沟通能力强，善于内部协同；
英语读写熟练，可进行日常交流。
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n核心工作事项: \n\n 1. 对新业务新产品的风控评审，识别风险敞口制定相应的风控策略；\n\n 2. 结合监管要求，搭建完整的风控体系，包括制定风险内控制度，梳理风控系统、风控模型建设需求，牵头对接监管、清算机构、协会指定的各类风控相关的系统等；\n\n 3. 制订商户管理标准，负责日常商户准入审批、商户监测、商户清退、风险事件处置，司法合作（反赌反诈）等；目标人选画像：\n\n\n\n目标人选画像：\n\n 1. 本科以上学历，支付领域从业五年以上工作经验；\n\n 2. 了解国内监管部门对支付机构风控管理相关要求，有参与现场检查相关经验优先；\n\n 3. 熟悉跨境支付领域的业务模式和风险特征；兼具国内风控经验优先；\n\n 4. 具有风控系统建设、风控模型建设和优化的等相关项目推进经验。\n\n 5. 沟通能力强，善于内部协同；\n\n 6. 英语读写熟练，可进行日常交流。\n\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"19a91ec6-35af-4b5a-a684-1ec2b9a68083","title":"Inbound Sales, Germany (European Sales Hub, Barcelona)","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"ES - Barcelona","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-04T10:46:08.232+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Catalonia","addressCountry":"Spain","addressLocality":"Barcelona"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/19a91ec6-35af-4b5a-a684-1ec2b9a68083","applyUrl":"https://jobs.ashbyhq.com/airwallex/19a91ec6-35af-4b5a-a684-1ec2b9a68083/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Inbound Sales Representative for Germany, you’ll drive new business by selling Airwallex’s suite of products to German SME prospects. You’ll own the full sales cycle, from qualification and discovery through solutioning, commercial negotiation, closing, onboarding and activation. You’ll work primarily with high-intent inbound leads generated through marketing and product channels, while using targeted follow-ups and re-engagement cadences to maximise conversion. You’ll partner with Germany sales leadership and regional sales, marketing, operations and product teams to deliver predictable revenue growth and scale Airwallex’s go-to-market strategy in Germany.
Own the full sales cycle for German SME customers, from qualification and discovery through solutioning, negotiation, closing, onboarding and activation.
Convert high-intent inbound leads generated through marketing and product channels into new business, while running targeted follow-ups and re-engagement cadences to maximise conversion.
Build and manage a healthy, high-converting pipeline of German SME prospects, consistently delivering against conversion, revenue and activity targets.
Partner with Germany sales leadership and regional sales, marketing, operations and product teams to deliver predictable revenue growth and scale Airwallex’s go-to-market strategy in Germany.
Define and refine outreach cadences, qualification workflows, CRM hygiene and reporting, while negotiating commercial contracts and sharing best practices across the global sales organisation.
You’ll work from our Barcelona office three days a week.
3+ years of experience in sales roles, including at least 1 year of proven success in B2B closing roles.
A track record of performing in high-velocity B2B sales environments.
Experience with B2B sales closure, deal negotiation and revenue generation.
Experience selling to or in European markets, ideally with exposure to Germany.
Strong familiarity with AI-powered sales engagement tools, CRM workflows and automation strategies.
Native-level German and fluent English.
A self-starting, detail-oriented and metrics-driven approach, with strong communication and stakeholder management skills.
Experience in, or understanding of, the fintech, payments or SaaS industry.
Experience working in a hub or commercial centre model serving multiple countries.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You value in-person collaboration and are happy being in the office three days a week.
You own the outcome and you don't wait for permission to fix what's broken.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Inbound Sales Representative for Germany, you’ll drive new business by selling Airwallex’s suite of products to German SME prospects. You’ll own the full sales cycle, from qualification and discovery through solutioning, commercial negotiation, closing, onboarding and activation. You’ll work primarily with high-intent inbound leads generated through marketing and product channels, while using targeted follow-ups and re-engagement cadences to maximise conversion. You’ll partner with Germany sales leadership and regional sales, marketing, operations and product teams to deliver predictable revenue growth and scale Airwallex’s go-to-market strategy in Germany.\n\n - Own the full sales cycle for German SME customers, from qualification and discovery through solutioning, negotiation, closing, onboarding and activation.\n\n - Convert high-intent inbound leads generated through marketing and product channels into new business, while running targeted follow-ups and re-engagement cadences to maximise conversion.\n\n - Build and manage a healthy, high-converting pipeline of German SME prospects, consistently delivering against conversion, revenue and activity targets.\n\n - Partner with Germany sales leadership and regional sales, marketing, operations and product teams to deliver predictable revenue growth and scale Airwallex’s go-to-market strategy in Germany.\n\n - Define and refine outreach cadences, qualification workflows, CRM hygiene and reporting, while negotiating commercial contracts and sharing best practices across the global sales organisation.\n\nYou’ll work from our Barcelona office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - 3+ years of experience in sales roles, including at least 1 year of proven success in B2B closing roles.\n\n - A track record of performing in high-velocity B2B sales environments.\n\n - Experience with B2B sales closure, deal negotiation and revenue generation.\n\n - Experience selling to or in European markets, ideally with exposure to Germany.\n\n - Strong familiarity with AI-powered sales engagement tools, CRM workflows and automation strategies.\n\n - Native-level German and fluent English.\n\n - A self-starting, detail-oriented and metrics-driven approach, with strong communication and stakeholder management skills.\n\n\nPREFERRED\n\n - Experience in, or understanding of, the fintech, payments or SaaS industry.\n\n - Experience working in a hub or commercial centre model serving multiple countries.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7c222cea-98be-41ea-9fde-b785b69ecf3e","title":"Inbound Sales Representative, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T05:50:12.482+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7c222cea-98be-41ea-9fde-b785b69ecf3e","applyUrl":"https://jobs.ashbyhq.com/airwallex/7c222cea-98be-41ea-9fde-b785b69ecf3e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What You’ll Do
As an ISR - You will own the end-to-end sales funnel for clients sourced via the Marketing and/or Partnerships channel. Your responsibilities start from the prospects being assigned to you, to qualifying, pitching, onboarding, and then ramping up to their qualified volumes. We are looking for a salesperson who can manage the high lead volumes coming in on a day to day basis, while at the same time, managing a qualified pipeline where the objective is to prioritise and bring in revenue in the shortest possible time.
Responsibilities
Full-Cycle Ownership: Manage the entire journey from lead response to closed won. You are responsible for ensuring clients go through the sign up flow, actively transact, and ramp up their qualified volumes before it is passed to our account management team.
Deep Qualification: Fully understand Airwallex’s product suite and ideal customer profiles, such that you can value-sell relevant value propositions to incoming prospects that would solve their pain points.
Velocity: Strong daily discipline in clearing incoming leads, along with rigorous follow-up cadencing. Workflows should be optimised through structured processes that maximise output and quality.
Operational Discipline: Maintain accurate and updated data hygiene in Salesforce, which is used as our source of truth in sales activities. You will be expected to prioritise leads based on forecasting and pipeline management using Salesforce.
Cross-functional Collab: Aside from working with our account managers & operational teams that support our client’s experiences, you will be expected to work very closely with ou\tr Marketing or Partnership stakeholders to provide a thorough feedback loop that improves our top of funnel quality, which will in turn improve business goals.
Who You Are
Commercially Sharp: You process information at high speed, can handle curveballs thrown, and can think on your feet during client conversations.
Bias for Action: You have a natural sense of urgency. You don’t wait for instructions - you find the shortest path towards getting a client activated and transacting towards qualified volumes.
Fast Paced: You are resourceful, quick to master new products and SOPs, and gel in an environment where we’ll have to move with conviction
Outcome Driven: You aren’t satisfied with short, quick wins. You are driven by seeing your deals fully ramped and successfully utilising the platform.
Minimum Qualifications
Drive & Hustle: A proven track record of meeting or exceeding KPIs in a fast-paced environment.
Communication: Strong written & verbal communication, with the ability to synthesise complicated information into simple, understandable content for prospective customers
Sales Experience: Minimally 2 years in sales, with past closing experience preferred. We are however open to consider candidates that have what it takes to succeed through IQ, hunger and coachability.
Sales Tooling: Experience with Salesforce and Outreach is highly preferred.
Language: English and Chinese required
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\nWhat You’ll Do\n\nAs an ISR - You will own the end-to-end sales funnel for clients sourced via the Marketing and/or Partnerships channel. Your responsibilities start from the prospects being assigned to you, to qualifying, pitching, onboarding, and then ramping up to their qualified volumes. We are looking for a salesperson who can manage the high lead volumes coming in on a day to day basis, while at the same time, managing a qualified pipeline where the objective is to prioritise and bring in revenue in the shortest possible time.\n\nResponsibilities\n\n - Full-Cycle Ownership: Manage the entire journey from lead response to closed won. You are responsible for ensuring clients go through the sign up flow, actively transact, and ramp up their qualified volumes before it is passed to our account management team.\n\n - Deep Qualification: Fully understand Airwallex’s product suite and ideal customer profiles, such that you can value-sell relevant value propositions to incoming prospects that would solve their pain points.\n\n - Velocity: Strong daily discipline in clearing incoming leads, along with rigorous follow-up cadencing. Workflows should be optimised through structured processes that maximise output and quality.\n\n - Operational Discipline: Maintain accurate and updated data hygiene in Salesforce, which is used as our source of truth in sales activities. You will be expected to prioritise leads based on forecasting and pipeline management using Salesforce.\n\n - Cross-functional Collab: Aside from working with our account managers & operational teams that support our client’s experiences, you will be expected to work very closely with ou r Marketing or Partnership stakeholders to provide a thorough feedback loop that improves our top of funnel quality, which will in turn improve business goals.\n\nWho You Are\n\n - Commercially Sharp: You process information at high speed, can handle curveballs thrown, and can think on your feet during client conversations.\n\n - Bias for Action: You have a natural sense of urgency. You don’t wait for instructions - you find the shortest path towards getting a client activated and transacting towards qualified volumes.\n\n - Fast Paced: You are resourceful, quick to master new products and SOPs, and gel in an environment where we’ll have to move with conviction\n\n - Outcome Driven: You aren’t satisfied with short, quick wins. You are driven by seeing your deals fully ramped and successfully utilising the platform.\n\nMinimum Qualifications\n\n - Drive & Hustle: A proven track record of meeting or exceeding KPIs in a fast-paced environment.\n\n - Communication: Strong written & verbal communication, with the ability to synthesise complicated information into simple, understandable content for prospective customers\n\n - Sales Experience: Minimally 2 years in sales, with past closing experience preferred. We are however open to consider candidates that have what it takes to succeed through IQ, hunger and coachability.\n\n - Sales Tooling: Experience with Salesforce and Outreach is highly preferred.\n\n - Language: English and Chinese required\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b82cbd55-7f36-4e6d-8372-d91bd7402428","title":"Implementation Manager - Embedded Finance","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T04:41:58.060+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b82cbd55-7f36-4e6d-8372-d91bd7402428","applyUrl":"https://jobs.ashbyhq.com/airwallex/b82cbd55-7f36-4e6d-8372-d91bd7402428/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market
What you’ll do
As a Technical Implementation Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre‑sale through go‑live and early optimisation runs smoothly.
This role is based in London (3 days in office).
Responsibilities:
Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).
Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.
Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.
Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.
Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.
Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.
Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field.
5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.
5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).
Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Preferred qualifications:
Experience delivering large‑scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance).
Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web and API concepts.
Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.
Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market\n\n \n\nWhat you’ll do\n\nAs a Technical Implementation Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre‑sale through go‑live and early optimisation runs smoothly.\n\nThis role is based in London (3 days in office). \n\n \n\nResponsibilities:\n\n - Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).\n\n - Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.\n\n - Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.\n\n - Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.\n\n - Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.\n\n - Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.\n\n - Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.\n\n - Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.\n\n - Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.\n\n \n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field.\n\n - 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).\n\n - Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n \n\nPreferred qualifications:\n\n - Experience delivering large‑scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance).\n\n - Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web and API concepts.\n\n - Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.\n\n - Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"375dda82-b04f-4cfd-bcb1-0fb63f605a5d","title":"Manager, Regulatory Compliance, Australia","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-05-17T14:29:24.142+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/375dda82-b04f-4cfd-bcb1-0fb63f605a5d","applyUrl":"https://jobs.ashbyhq.com/airwallex/375dda82-b04f-4cfd-bcb1-0fb63f605a5d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.
This role has a specific focus on our Australian business and can be based in either Sydney or Melbourne. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Regulatory Compliance Director, ANZ.
As Manager, Regulatory Compliance you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyze new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.
Responsibilities:
Support Airwallex Group’s expansion by managing the regulatory compliance components of license authorization processes
Act as a key stakeholder in relation to license applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and integrity risk reporting obligations are maintained for all Airwallex Group entities in the region
Support and / or manage regulatory requests
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business
Manage regulatory compliance risk within Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licenses
Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organizational maturity
Deliver Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required
Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications:
Bachelor’s degree with a minimum of 8 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above
Familiarity with financial regulatory laws, rules, regulations and industry best practices across the region
Data proficiency - ability to work with data and leverage it for strategic decision-making
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges
Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity
Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions
Deep understanding of financial products/services and related conduct risk and controls
Preferred Qualification:
Demonstrable experience dealing with ASIC, APRA, AFCA and the FMA and other regulatory authorities / bodies across the region
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\nThe Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.\n\nThis role has a specific focus on our Australian business and can be based in either Sydney or Melbourne. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Regulatory Compliance Director, ANZ.\n\n\n\n\nWHAT YOU'LL DO\n\nAs Manager, Regulatory Compliance you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyze new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.\n\n\n\nResponsibilities:\n\n - Support Airwallex Group’s expansion by managing the regulatory compliance components of license authorization processes\n\n - Act as a key stakeholder in relation to license applications, business plan updates and information requests between Airwallex and our regulators\n\n - Ensure that our regulatory compliance and integrity risk reporting obligations are maintained for all Airwallex Group entities in the region\n\n - Support and / or manage regulatory requests\n\n - Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate\n\n - Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business\n\n - Manage regulatory compliance risk within Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)\n\n - Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licenses\n\n - Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organizational maturity\n\n - Deliver Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required\n\n - Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum Qualifications:\n\n - Bachelor’s degree with a minimum of 8 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above\n\n - Familiarity with financial regulatory laws, rules, regulations and industry best practices across the region\n\n - Data proficiency - ability to work with data and leverage it for strategic decision-making\n\n - Ability to operate strategically and think creatively to solve complex regulatory compliance challenges\n\n - Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff\n\n - Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity\n\n - Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions\n\n - Deep understanding of financial products/services and related conduct risk and controls\n \n \n\nPreferred Qualification:\n\n - Demonstrable experience dealing with ASIC, APRA, AFCA and the FMA and other regulatory authorities / bodies across the region\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fe00d5d7-9db3-4a12-8ac2-3e5373857782","title":"Software Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-15T08:16:16.929+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fe00d5d7-9db3-4a12-8ac2-3e5373857782","applyUrl":"https://jobs.ashbyhq.com/airwallex/fe00d5d7-9db3-4a12-8ac2-3e5373857782/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll design and build backend services that power Airwallex’s global financial platform, with a focus on Spend and Accounting. You’ll work on services that help customers track, reconcile and account for spend transactions, ensuring financial data is accurate, reliable and compliant.
You’ll own features end to end, from technical design and implementation through to production operation, while helping shape the long-term architecture of our backend systems. You’ll partner closely with Product, Infrastructure and other Engineering teams, and help raise the engineering bar through high-quality code, thoughtful technical decisions and mentorship.
Design and build scalable, secure backend services that support Spend and Accounting workflows.
Shape the long-term architecture of backend systems that help customers track, reconcile and account for spend transactions.
Deliver features from technical design and implementation through to reliable production operation.
Improve system reliability, maintainability and observability through high-quality code and sound engineering practices.
Partner with Product, Infrastructure and Engineering teams to deliver accurate, reliable and compliant financial experiences.
Raise the engineering bar through technical mentorship and a strong focus on code quality.
You’ll work from our Melbourne office on Monday, Wednesday and Thursday.
Essentials
A bachelor’s degree in Computer Science, Software Engineering or a related field.
2+ years of professional software engineering experience.
Hands-on experience designing and building backend systems and APIs in production.
Strong computer science fundamentals, including algorithms, data structures and distributed systems.
Proficiency in at least one backend language, such as Java, Kotlin, Go or Python.
Solid understanding of REST API design and backend frameworks, such as Spring Boot.
Experience working with cloud infrastructure, such as AWS or GCP, and container orchestration, such as Kubernetes.
A strong focus on performance, reliability and code quality.
Preferred
Familiarity with observability and monitoring tools, such as Grafana, Prometheus or Splunk.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You ask \"why\" before jumping to \"how.\"
You simplify complexity rather than hiding behind it.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll design and build backend services that power Airwallex’s global financial platform, with a focus on Spend and Accounting. You’ll work on services that help customers track, reconcile and account for spend transactions, ensuring financial data is accurate, reliable and compliant.\n\n\n\nYou’ll own features end to end, from technical design and implementation through to production operation, while helping shape the long-term architecture of our backend systems. You’ll partner closely with Product, Infrastructure and other Engineering teams, and help raise the engineering bar through high-quality code, thoughtful technical decisions and mentorship.\n\n\n\n - Design and build scalable, secure backend services that support Spend and Accounting workflows.\n\n - Shape the long-term architecture of backend systems that help customers track, reconcile and account for spend transactions.\n\n - Deliver features from technical design and implementation through to reliable production operation.\n\n - Improve system reliability, maintainability and observability through high-quality code and sound engineering practices.\n\n - Partner with Product, Infrastructure and Engineering teams to deliver accurate, reliable and compliant financial experiences.\n\n - Raise the engineering bar through technical mentorship and a strong focus on code quality.\n\n\n\nYou’ll work from our Melbourne office on Monday, Wednesday and Thursday.\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Software Engineering or a related field.\n\n - 2+ years of professional software engineering experience.\n\n - Hands-on experience designing and building backend systems and APIs in production.\n\n - Strong computer science fundamentals, including algorithms, data structures and distributed systems.\n\n - Proficiency in at least one backend language, such as Java, Kotlin, Go or Python.\n\n - Solid understanding of REST API design and backend frameworks, such as Spring Boot.\n\n - Experience working with cloud infrastructure, such as AWS or GCP, and container orchestration, such as Kubernetes.\n\n - A strong focus on performance, reliability and code quality.\n\n\n\nPreferred\n\n - Familiarity with observability and monitoring tools, such as Grafana, Prometheus or Splunk.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You ask \"why\" before jumping to \"how.\"\n\n - You simplify complexity rather than hiding behind it.\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ad877e85-6c71-4e6b-afc7-3d87b9488adb","title":"Senior Director, AML & Sanctions, Governance & Policy","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T20:25:55.389+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ad877e85-6c71-4e6b-afc7-3d87b9488adb","applyUrl":"https://jobs.ashbyhq.com/airwallex/ad877e85-6c71-4e6b-afc7-3d87b9488adb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defense model. As the independent second line, FCC owns the global AML/CTF program, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.
What you'll do
As Senior Director, AML & Sanctions, Governance & Policy, you will shape and scale Airwallex’s global financial crime policy and risk based program, establish risk appetite and design global risk assessment processes, and define governance frameworks, ensuring compliance is a strategic enabler of growth. You will establish the baseline core compliance standards while guiding regional adaptations, oversee definition of controls across the FCC control framework, strengthen executive risk reporting, oversee risk-informed product engineering, and defend the integrity of the platform before global regulators and institutional partners. You will work closely with the Chief Regulatory and Compliance Officer, Global Head of FCC and senior leaders across the business to turn complex compliance trends into clear action, and shape strategic priorities and initiatives while scaling a high-performing, multi-disciplinary global team.
This role is based in London.
Responsibilities:
Lead the evolution and maintenance of Airwallex's Global Core FCC Policy Framework, ensuring the compliance baseline meets the expectations of global regulators while supporting business growth and regional scalability.
Lead the definition and oversight of the FCC governance model and risk management framework, including establishment of risk appetite incorporating business strategy, establishing the risk management framework, including risk acceptance & governance structure, and overseeing design and execution of the enterprise risk assessment
Define the methodology, thresholds, and data-scoring models used to identify and mitigate financial crime risks globally, partnering with Product, Data Science, and Engineering executives to embed automated compliance controls into the proprietary platform.
Translate complex compliance data, issues, and audit findings into clear, decision-useful reporting for executive leadership and the Board’s Audit and Risk Committee, establishing clear protocols for material risk escalations.
Oversee the strategy for regulatory examination defense and disclosure governance, ensuring the team delivers uniform, legally defensible evidence portfolios to global regulators and external clearing partners.
Drive a unified, risk-aware compliance culture across the organization by establishing the strategic vision for global financial crime training and capability building from engineering to sales teams.
Support the Global Head of FCC and Chief Regulatory and Compliance Officer in setting and overseeing strategic FCC program priorities and continuous improvement initiatives
Build and lead a high-performing global second line team of compliance attorneys, quantitative risk modelers, policy writers, and governance managers, supporting Airwallex’s growth with technology-enabled compliance oversight.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in Law, Criminology, Public Policy, Finance, Business Administration, International Relations, or a related analytical field.
CAMS certification or an equivalent globally recognized compliance credential (e.g., ICA International Diploma in AML).
12 to 15+ years of experience in AML, Sanctions, and Financial Crime Compliance within financial services, fintech, payments, or banking.
At least 5+ years leading a global or multi-jurisdictional compliance policy, governance, or risk methodology function at a senior level.
Proven experience designing enterprise-wide risk assessment frameworks and maintaining highly centralized global policies with localized regional addenda.
Demonstrated experience preparing risk papers and leading the defense during high-stakes regulatory examinations and internal or external audits.
A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to influence cross-functional executives and board audiences.
Preferred qualifications:
Advanced degree such as a Juris Doctor (JD), Master of Laws (LLM), or a Master’s degree in Regulatory Compliance or Financial Crime.
Advanced professional designations such as CAMS-Audit, CGSS (Certified Global Sanctions Specialist), or CAMS-RM (Risk Management).
Deep fintech and payments experience, including a strong understanding of cross-border payment mechanisms, virtual accounts, multi-currency wallets, or multi-entity regulated groups.
Experience partnering directly with Product, Data Science, and Engineering teams to hardcode policy thresholds into automated transaction monitoring, screening, and onboarding workflows.
Strong data literacy and a clear bias toward digital modernization, including the use of automated GRC systems, dashboards, and technology-enabled tools to improve compliance office efficiency.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defense model. As the independent second line, FCC owns the global AML/CTF program, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.\n\n\n\nWhat you'll do\n\nAs Senior Director, AML & Sanctions, Governance & Policy, you will shape and scale Airwallex’s global financial crime policy and risk based program, establish risk appetite and design global risk assessment processes, and define governance frameworks, ensuring compliance is a strategic enabler of growth. You will establish the baseline core compliance standards while guiding regional adaptations, oversee definition of controls across the FCC control framework, strengthen executive risk reporting, oversee risk-informed product engineering, and defend the integrity of the platform before global regulators and institutional partners. You will work closely with the Chief Regulatory and Compliance Officer, Global Head of FCC and senior leaders across the business to turn complex compliance trends into clear action, and shape strategic priorities and initiatives while scaling a high-performing, multi-disciplinary global team.\n\n\n\nThis role is based in London.\n\n\n\nResponsibilities:\n\n - Lead the evolution and maintenance of Airwallex's Global Core FCC Policy Framework, ensuring the compliance baseline meets the expectations of global regulators while supporting business growth and regional scalability.\n\n - Lead the definition and oversight of the FCC governance model and risk management framework, including establishment of risk appetite incorporating business strategy, establishing the risk management framework, including risk acceptance & governance structure, and overseeing design and execution of the enterprise risk assessment\n\n - Define the methodology, thresholds, and data-scoring models used to identify and mitigate financial crime risks globally, partnering with Product, Data Science, and Engineering executives to embed automated compliance controls into the proprietary platform.\n\n - Translate complex compliance data, issues, and audit findings into clear, decision-useful reporting for executive leadership and the Board’s Audit and Risk Committee, establishing clear protocols for material risk escalations.\n\n - Oversee the strategy for regulatory examination defense and disclosure governance, ensuring the team delivers uniform, legally defensible evidence portfolios to global regulators and external clearing partners.\n\n - Drive a unified, risk-aware compliance culture across the organization by establishing the strategic vision for global financial crime training and capability building from engineering to sales teams.\n\n - Support the Global Head of FCC and Chief Regulatory and Compliance Officer in setting and overseeing strategic FCC program priorities and continuous improvement initiatives\n\n - Build and lead a high-performing global second line team of compliance attorneys, quantitative risk modelers, policy writers, and governance managers, supporting Airwallex’s growth with technology-enabled compliance oversight.\n\n \n \n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Bachelor’s degree in Law, Criminology, Public Policy, Finance, Business Administration, International Relations, or a related analytical field.\n\n - CAMS certification or an equivalent globally recognized compliance credential (e.g., ICA International Diploma in AML).\n\n - 12 to 15+ years of experience in AML, Sanctions, and Financial Crime Compliance within financial services, fintech, payments, or banking.\n\n - At least 5+ years leading a global or multi-jurisdictional compliance policy, governance, or risk methodology function at a senior level.\n\n - Proven experience designing enterprise-wide risk assessment frameworks and maintaining highly centralized global policies with localized regional addenda.\n\n - Demonstrated experience preparing risk papers and leading the defense during high-stakes regulatory examinations and internal or external audits.\n\n - A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to influence cross-functional executives and board audiences.\n\n\n\nPreferred qualifications:\n\n - Advanced degree such as a Juris Doctor (JD), Master of Laws (LLM), or a Master’s degree in Regulatory Compliance or Financial Crime.\n\n - Advanced professional designations such as CAMS-Audit, CGSS (Certified Global Sanctions Specialist), or CAMS-RM (Risk Management).\n\n - Deep fintech and payments experience, including a strong understanding of cross-border payment mechanisms, virtual accounts, multi-currency wallets, or multi-entity regulated groups.\n\n - Experience partnering directly with Product, Data Science, and Engineering teams to hardcode policy thresholds into automated transaction monitoring, screening, and onboarding workflows.\n\n - Strong data literacy and a clear bias toward digital modernization, including the use of automated GRC systems, dashboards, and technology-enabled tools to improve compliance office efficiency.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6939898c-bdae-4438-8eff-8e6c25f663da","title":"Senior Director, Enterprise Risk Management","department":"Regulatory & Compliance","team":"Risk","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-26T10:23:03.484+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6939898c-bdae-4438-8eff-8e6c25f663da","applyUrl":"https://jobs.ashbyhq.com/airwallex/6939898c-bdae-4438-8eff-8e6c25f663da/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Director, Enterprise Risk Management, you'll shape and scale Airwallex's enterprise risk management capability across the US and EMEA, ensuring risk management enables growth rather than becoming a check-the-box exercise. You'll translate Board-approved risk appetite into practical decision-making, strengthen governance and reporting, and turn complex risk signals into clear action for senior leaders.
Shape Airwallex's enterprise risk architecture, including risk appetite, taxonomy, governance standards, escalation protocols and enterprise-wide oversight.
Translate complex risk data, issues and trends into clear, decision-useful reporting for the C-suite, Board committees and external stakeholders, while providing independent challenge where initiatives exceed approved risk appetite or control maturity.
Guide risk-informed governance for new products, markets, major systems changes and organisational changes, maintaining effective controls and clear accountability for material issues.
Strengthen the enterprise crisis management framework, including escalation triggers, governance and executive response mechanisms, and improve preparedness for severe but plausible events across operational, regulatory, technology and business domains.
Build a unified, risk-aware culture and lead a high-performing global second-line team, partnering with Product, Engineering, Operations, Commercial, Compliance, Legal, Treasury, Finance and regional leadership.
You'll work from our London office three days a week.
Essentials
A bachelor's degree in Finance, Economics, Business, Law, STEM or another relevant quantitative field.
10 to 15+ years of experience in risk management, operational risk, enterprise risk, compliance, controls or audit within financial services, fintech, payments, banking or another highly regulated environment.
At least 5+ years leading enterprise risk management, operational risk or governance programmes in a complex, matrixed, multi-jurisdiction organisation.
Experience designing, building or scaling second-line-of-defence frameworks, including risk appetite statements, risk taxonomies, governance processes and escalation mechanisms.
Strong familiarity with the regulatory environment relevant to electronic money institutions and payments firms, including practical exposure to regulators such as the FCA, DNB, Bank of Lithuania, MAS and FinCEN.
Experience preparing risk papers and communicating effectively with senior executives, Board or committee audiences, regulators or auditors, with excellent written and verbal communication skills.
Experience defining crisis or incident governance frameworks and leading or supporting executive-level responses to material operational, regulatory or business events.
A high-ownership, pragmatic approach, with the ability to operate effectively in a fast-paced environment with evolving priorities and significant cross-functional collaboration.
Preferred
An advanced degree such as an MBA, Master's in Risk Management or JD.
A professional certification such as FRM, PRM, CRMA, CAMS or CFE.
Deep fintech and payments experience, including exposure to cross-border payments, merchant acquiring, card scheme environments, local payment methods or multi-entity regulated groups.
Experience managing risk approvals and governance in a high-velocity product and engineering environment where new features, products, markets or operating models are launched frequently.
Strong data literacy and comfort using dashboards, metrics and technology-enabled tools to support risk oversight and reporting.
A clear bias toward automation, AI and scalable tooling to improve issue management, reporting and second-line efficiency, paired with the judgment to balance innovation, business agility and control effectiveness.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
The Global Risk team at Airwallex plays a critical role in enabling the company's growth by building a strong, scalable, and globally consistent approach to risk management. The team works across the business to define risk appetite, develop frameworks and policies, support strategic decision-making, and provide oversight of key risks as Airwallex expands across products, markets, and regulatory environments. You'll be part of a highly collaborative group that partners closely with Product, Engineering, Operations, Commercial, Financial Crime Compliance, Regulatory Compliance, and Legal teams to help Airwallex grow responsibly and with confidence. This is a team where you'll tackle complex, high-impact challenges, shape how risk is managed at a global fintech, and help build the foundations for long-term scale.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Director, Enterprise Risk Management, you'll shape and scale Airwallex's enterprise risk management capability across the US and EMEA, ensuring risk management enables growth rather than becoming a check-the-box exercise. You'll translate Board-approved risk appetite into practical decision-making, strengthen governance and reporting, and turn complex risk signals into clear action for senior leaders.\n\n\n\n - Shape Airwallex's enterprise risk architecture, including risk appetite, taxonomy, governance standards, escalation protocols and enterprise-wide oversight.\n\n - Translate complex risk data, issues and trends into clear, decision-useful reporting for the C-suite, Board committees and external stakeholders, while providing independent challenge where initiatives exceed approved risk appetite or control maturity.\n\n - Guide risk-informed governance for new products, markets, major systems changes and organisational changes, maintaining effective controls and clear accountability for material issues.\n\n - Strengthen the enterprise crisis management framework, including escalation triggers, governance and executive response mechanisms, and improve preparedness for severe but plausible events across operational, regulatory, technology and business domains.\n\n - Build a unified, risk-aware culture and lead a high-performing global second-line team, partnering with Product, Engineering, Operations, Commercial, Compliance, Legal, Treasury, Finance and regional leadership.\n\n\n\nYou'll work from our London office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n\n\n - A bachelor's degree in Finance, Economics, Business, Law, STEM or another relevant quantitative field.\n\n - 10 to 15+ years of experience in risk management, operational risk, enterprise risk, compliance, controls or audit within financial services, fintech, payments, banking or another highly regulated environment.\n\n - At least 5+ years leading enterprise risk management, operational risk or governance programmes in a complex, matrixed, multi-jurisdiction organisation.\n\n - Experience designing, building or scaling second-line-of-defence frameworks, including risk appetite statements, risk taxonomies, governance processes and escalation mechanisms.\n\n - Strong familiarity with the regulatory environment relevant to electronic money institutions and payments firms, including practical exposure to regulators such as the FCA, DNB, Bank of Lithuania, MAS and FinCEN.\n\n - Experience preparing risk papers and communicating effectively with senior executives, Board or committee audiences, regulators or auditors, with excellent written and verbal communication skills.\n\n - Experience defining crisis or incident governance frameworks and leading or supporting executive-level responses to material operational, regulatory or business events.\n\n - A high-ownership, pragmatic approach, with the ability to operate effectively in a fast-paced environment with evolving priorities and significant cross-functional collaboration.\n\n\n\nPreferred\n\n\n\n - An advanced degree such as an MBA, Master's in Risk Management or JD.\n\n - A professional certification such as FRM, PRM, CRMA, CAMS or CFE.\n\n - Deep fintech and payments experience, including exposure to cross-border payments, merchant acquiring, card scheme environments, local payment methods or multi-entity regulated groups.\n\n - Experience managing risk approvals and governance in a high-velocity product and engineering environment where new features, products, markets or operating models are launched frequently.\n\n - Strong data literacy and comfort using dashboards, metrics and technology-enabled tools to support risk oversight and reporting.\n\n - A clear bias toward automation, AI and scalable tooling to improve issue management, reporting and second-line efficiency, paired with the judgment to balance innovation, business agility and control effectiveness.\n\n\nYOU'LL THRIVE HERE IF\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Global Risk team at Airwallex plays a critical role in enabling the company's growth by building a strong, scalable, and globally consistent approach to risk management. The team works across the business to define risk appetite, develop frameworks and policies, support strategic decision-making, and provide oversight of key risks as Airwallex expands across products, markets, and regulatory environments. You'll be part of a highly collaborative group that partners closely with Product, Engineering, Operations, Commercial, Financial Crime Compliance, Regulatory Compliance, and Legal teams to help Airwallex grow responsibly and with confidence. This is a team where you'll tackle complex, high-impact challenges, shape how risk is managed at a global fintech, and help build the foundations for long-term scale.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b9b4bd2b-9d0a-4e73-a92e-5fbf7f77f353","title":"Product GM, Spend","department":"Product","team":"Spend","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T13:40:47.525+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b9b4bd2b-9d0a-4e73-a92e-5fbf7f77f353","applyUrl":"https://jobs.ashbyhq.com/airwallex/b9b4bd2b-9d0a-4e73-a92e-5fbf7f77f353/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll help define how Airwallex grows and wins in one of the most competitive and high-potential areas of fintech. You'll lead the strategy, commercialisation, and business performance of our global Spend offering, spanning cards, expense management, and adjacent workflows.
Own the P&L for Airwallex Spend and define the global strategy across cards, expense management, and related workflows, with a focus on growth, adoption, and long-term market position.
Lead end-to-end go-to-market and commercial strategy for Spend, including pricing, packaging, segmentation, market prioritisation, and competitive positioning.
Act as the voice of the customer and the market, turning customer pain points, adoption data, and competitive intelligence into recommendations that shape roadmap priorities and investment decisions.
Partner closely with Product and Engineering leadership to balance immediate commercial opportunities with longer-term platform and infrastructure investments.
Build scalable operating mechanisms and go-to-market playbooks that improve conversion, adoption, expansion, and unit economics across the Spend customer lifecycle.
Serve as a central connective point across Product, Engineering, Marketing, Sales, Partnerships, Finance, and Operations to align strategy, launches, and execution across regions and segments.
You'll work from our San Francisco office three days a week.
Essentials
10+ years of experience in high-impact roles across fintech, payments, spend management, financial infrastructure, or complex B2B SaaS environments.
Demonstrated success in product strategy, go-to-market strategy, P&L ownership, revenue operations, business operations, commercialisation, or a closely related function, with a track record of driving growth and market impact.
Foundational product management experience, with the ability to engage credibly on roadmap, customer needs, technical trade-offs, and product direction.
Strong commercial judgment across pricing, packaging, segmentation, positioning, and launch strategy.
Technical fluency and the ability to work effectively with engineering teams on APIs, SDKs, payment gateways, card acquiring, local payment methods, and broader fintech infrastructure.
Exceptional structured problem-solving skills and a data-driven mindset, with experience diagnosing bottlenecks, evaluating unit economics, and unlocking growth opportunities.
Excellent communication and stakeholder management skills, with the ability to translate complex product capabilities into clear commercial decisions and influence senior leaders across technical and business functions.
Preferred
Experience owning or shaping a global or multi-region business line spanning product strategy, commercial strategy, and go-to-market execution.
Experience in spend management, corporate cards, expense software, or adjacent financial workflows and infrastructure.
Experience helping a business move upmarket into enterprise segments or expand into new geographies and customer segments.
Familiarity with competitive environments shaped by companies such as Ramp, Brex, Stripe, Adyen, Checkout, or Revolut.
An entrepreneurial, founder-like mindset with high ownership, strong urgency, comfort with ambiguity, and a bias toward action in fast-moving environments.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help define how Airwallex grows and wins in one of the most competitive and high-potential areas of fintech. You'll lead the strategy, commercialisation, and business performance of our global Spend offering, spanning cards, expense management, and adjacent workflows.\n\n - Own the P&L for Airwallex Spend and define the global strategy across cards, expense management, and related workflows, with a focus on growth, adoption, and long-term market position.\n\n - Lead end-to-end go-to-market and commercial strategy for Spend, including pricing, packaging, segmentation, market prioritisation, and competitive positioning.\n\n - Act as the voice of the customer and the market, turning customer pain points, adoption data, and competitive intelligence into recommendations that shape roadmap priorities and investment decisions.\n\n - Partner closely with Product and Engineering leadership to balance immediate commercial opportunities with longer-term platform and infrastructure investments.\n\n - Build scalable operating mechanisms and go-to-market playbooks that improve conversion, adoption, expansion, and unit economics across the Spend customer lifecycle.\n\n - Serve as a central connective point across Product, Engineering, Marketing, Sales, Partnerships, Finance, and Operations to align strategy, launches, and execution across regions and segments.\n\n\n\nYou'll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in high-impact roles across fintech, payments, spend management, financial infrastructure, or complex B2B SaaS environments.\n\n - Demonstrated success in product strategy, go-to-market strategy, P&L ownership, revenue operations, business operations, commercialisation, or a closely related function, with a track record of driving growth and market impact.\n\n - Foundational product management experience, with the ability to engage credibly on roadmap, customer needs, technical trade-offs, and product direction.\n\n - Strong commercial judgment across pricing, packaging, segmentation, positioning, and launch strategy.\n\n - Technical fluency and the ability to work effectively with engineering teams on APIs, SDKs, payment gateways, card acquiring, local payment methods, and broader fintech infrastructure.\n\n - Exceptional structured problem-solving skills and a data-driven mindset, with experience diagnosing bottlenecks, evaluating unit economics, and unlocking growth opportunities.\n\n - Excellent communication and stakeholder management skills, with the ability to translate complex product capabilities into clear commercial decisions and influence senior leaders across technical and business functions.\n\n\n\nPreferred\n\n - Experience owning or shaping a global or multi-region business line spanning product strategy, commercial strategy, and go-to-market execution.\n\n - Experience in spend management, corporate cards, expense software, or adjacent financial workflows and infrastructure.\n\n - Experience helping a business move upmarket into enterprise segments or expand into new geographies and customer segments.\n\n - Familiarity with competitive environments shaped by companies such as Ramp, Brex, Stripe, Adyen, Checkout, or Revolut.\n\n - An entrepreneurial, founder-like mindset with high ownership, strong urgency, comfort with ambiguity, and a bias toward action in fast-moving environments.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nProduct at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$250K – $350K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$250K - $350K","compensationTiers":[{"id":"0ba3f481-9074-41df-aac3-2efbccd83c09","tierSummary":"Estimated base salary $250K – $350K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"5f9caf06-84bb-45fa-a3ac-0fb578c9479a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"fc0e8b1c-55da-4453-bf5e-7c068f0b1077","summary":"Estimated base salary $250K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":350000},{"id":"fc852295-a578-4a93-b44c-c6f1c034099f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":350000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"fa7a4b6f-e1be-40e5-9fe3-5724352ba01e","title":"Senior Site Reliability Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-22T07:43:14.914+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fa7a4b6f-e1be-40e5-9fe3-5724352ba01e","applyUrl":"https://jobs.ashbyhq.com/airwallex/fa7a4b6f-e1be-40e5-9fe3-5724352ba01e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Site Reliability Engineer, you’ll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure for key product initiatives. You’ll lead infrastructure design and delivery for complex, high-risk projects, including launching new services, executing global data centre migrations, and modernising data pipelines.
Improve reliability, performance, observability, and operational readiness across critical systems.
Partner with development, DevOps, and security teams to build resilient services.
Own infrastructure design and delivery for new services and roadmap initiatives.
Drive incident response, automation, team-level SLOs, runbooks, and DevOps performance metrics.
Deliver reliable infrastructure for complex, cross-functional projects with high availability and compliance requirements.
You'll work from our Melbourne office five days a week.
At least 5 years’ experience in an SRE, DevOps, or infrastructure-focused engineering role.
A bachelor’s degree in Computer Science, Software Engineering, or a related field.
Expertise in cloud platforms such as AWS or GCP, Kubernetes, observability, and incident response.
Experience leading SRE strategy for large-scale, cross-functional projects.
Strong experience supporting production systems with high availability and compliance requirements.
A proven ability to work closely with developers and guide reliability best practices.
Experience architecting and implementing cloud infrastructure for new services and roadmap initiatives.
Experience embedding with development teams to improve reliability, performance, and operational readiness.
Experience leading incident response, observability, and automation across critical systems.
Experience owning team-level SLOs, runbooks, and DevOps performance metrics.
Experience collaborating with central DevOps and security teams to ensure compliance and resilience.
Experience in a fintech or similarly regulated industry.
Familiarity with data streaming, analytics pipelines, or financial data systems.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Site Reliability Engineer, you’ll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure for key product initiatives. You’ll lead infrastructure design and delivery for complex, high-risk projects, including launching new services, executing global data centre migrations, and modernising data pipelines.\n\n - Improve reliability, performance, observability, and operational readiness across critical systems.\n\n - Partner with development, DevOps, and security teams to build resilient services.\n\n - Own infrastructure design and delivery for new services and roadmap initiatives.\n\n - Drive incident response, automation, team-level SLOs, runbooks, and DevOps performance metrics.\n\n - Deliver reliable infrastructure for complex, cross-functional projects with high availability and compliance requirements.\n\nYou'll work from our Melbourne office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - At least 5 years’ experience in an SRE, DevOps, or infrastructure-focused engineering role.\n\n - A bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Expertise in cloud platforms such as AWS or GCP, Kubernetes, observability, and incident response.\n\n - Experience leading SRE strategy for large-scale, cross-functional projects.\n\n - Strong experience supporting production systems with high availability and compliance requirements.\n\n - A proven ability to work closely with developers and guide reliability best practices.\n\n - Experience architecting and implementing cloud infrastructure for new services and roadmap initiatives.\n\n - Experience embedding with development teams to improve reliability, performance, and operational readiness.\n\n - Experience leading incident response, observability, and automation across critical systems.\n\n - Experience owning team-level SLOs, runbooks, and DevOps performance metrics.\n\n - Experience collaborating with central DevOps and security teams to ensure compliance and resilience.\n\n\nPREFERRED\n\n - Experience in a fintech or similarly regulated industry.\n\n - Familiarity with data streaming, analytics pipelines, or financial data systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5fa97d90-9c8c-452a-9ec0-d0949ec10ae0","title":"Staff Data Platform Engineer, Knowledge Platform","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-22T12:03:58.223+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5fa97d90-9c8c-452a-9ec0-d0949ec10ae0","applyUrl":"https://jobs.ashbyhq.com/airwallex/5fa97d90-9c8c-452a-9ec0-d0949ec10ae0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own the design and delivery of data platform capabilities that turn structured and unstructured information into trusted, reusable context for people and AI systems.
Build and evolve scalable data infrastructure across technologies such as Databricks, ClickHouse, Spark, and Kafka, alongside real-time analytics, knowledge retrieval and indexing, model infrastructure, and AI interaction history.
Establish the evaluation, annotation, feedback, governance, permission, and freshness frameworks needed to operate AI reliably at global financial scale.
Partner with engineering, data, and AI teams to make Airwallex’s ecosystem agent-ready, enabling natural-language data exploration, real-time investigation of business drivers, and secure access to the context and capabilities required to support decisions and execute workflows.
Influence technical direction, raise engineering standards, and help take ambiguous, technically complex problems from definition through delivery with substantial ownership.
This is an in-office role — you’ll be in our Singapore office five days a week.
Essentials
Experience designing, building, and operating scalable data platforms or data-intensive backend systems in production.
Strong software engineering skills in a language such as Python, Java, or Scala.
Hands-on experience with distributed data processing and streaming technologies such as Spark and Kafka.
Experience working with data warehouses, lakehouses, analytical databases, or data infrastructure at scale.
Strong understanding of data quality, governance, access control, observability, and platform reliability.
A track record of taking ambiguous, technically complex problems from definition through delivery with substantial ownership.
Ability to influence technical direction, raise engineering standards, and work effectively across engineering, data, and AI teams.
Preferred
Experience with Databricks, ClickHouse, real-time analytics, knowledge retrieval, search, indexing, or model infrastructure.
Experience building data or platform capabilities that support machine learning, generative AI, or agentic workflows.
Experience designing evaluation, feedback, annotation, provenance, or freshness systems for AI and data products.
Experience working in fintech, payments, or another regulated environment.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You connect dots across functions and hold the big picture without losing grip on the details.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own the design and delivery of data platform capabilities that turn structured and unstructured information into trusted, reusable context for people and AI systems.\n\n - Build and evolve scalable data infrastructure across technologies such as Databricks, ClickHouse, Spark, and Kafka, alongside real-time analytics, knowledge retrieval and indexing, model infrastructure, and AI interaction history.\n\n - Establish the evaluation, annotation, feedback, governance, permission, and freshness frameworks needed to operate AI reliably at global financial scale.\n\n - Partner with engineering, data, and AI teams to make Airwallex’s ecosystem agent-ready, enabling natural-language data exploration, real-time investigation of business drivers, and secure access to the context and capabilities required to support decisions and execute workflows.\n\n - Influence technical direction, raise engineering standards, and help take ambiguous, technically complex problems from definition through delivery with substantial ownership.\n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience designing, building, and operating scalable data platforms or data-intensive backend systems in production.\n\n - Strong software engineering skills in a language such as Python, Java, or Scala.\n\n - Hands-on experience with distributed data processing and streaming technologies such as Spark and Kafka.\n\n - Experience working with data warehouses, lakehouses, analytical databases, or data infrastructure at scale.\n\n - Strong understanding of data quality, governance, access control, observability, and platform reliability.\n\n - A track record of taking ambiguous, technically complex problems from definition through delivery with substantial ownership.\n\n - Ability to influence technical direction, raise engineering standards, and work effectively across engineering, data, and AI teams.\n\nPreferred\n\n - Experience with Databricks, ClickHouse, real-time analytics, knowledge retrieval, search, indexing, or model infrastructure.\n\n - Experience building data or platform capabilities that support machine learning, generative AI, or agentic workflows.\n\n - Experience designing evaluation, feedback, annotation, provenance, or freshness systems for AI and data products.\n\n - Experience working in fintech, payments, or another regulated environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5bcf2ca6-804d-4252-b794-363ee33bcb29","title":"Head of Risk","department":"Regulatory & Compliance","team":"Risk","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}}],"publishedAt":"2026-05-28T22:17:59.869+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5bcf2ca6-804d-4252-b794-363ee33bcb29","applyUrl":"https://jobs.ashbyhq.com/airwallex/5bcf2ca6-804d-4252-b794-363ee33bcb29/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Global Risk team at Airwallex plays a critical role in enabling the company’s growth by building a strong, scalable, and globally consistent approach to risk management. The team works across the business to define risk appetite, develop frameworks and policies, support strategic decision-making, and provide oversight of key risks as Airwallex expands across products, markets, and regulatory environments. You’ll be part of a highly collaborative group that partners closely with Product, Engineering, Operations, Commercial, Financial Crime Compliance, Regulatory Compliance, and Legal teams to help Airwallex grow responsibly and with confidence. This is a team where you’ll tackle complex, high-impact challenges, shape how risk is managed at a global fintech, and help build the foundations for long-term scale.
What you'll do
As Head of Risk, you will lead and scale Airwallex’s global second line risk management function across our worldwide operations. This is a senior leadership role for someone who can turn risk management into a business enabler by building robust frameworks, clear governance, effective monitoring, and a strong risk culture across a fast-growing fintech.
You will work closely with the Chief Regulatory and Compliance Officer and senior executives across the company to shape Airwallex’s risk strategy, strengthen enterprise oversight, and ensure our products, markets, and entities operate within approved risk appetite and tolerance levels.
This role is based in UK/Netherlands.
Responsibilities:
Develop and lead Airwallex’s global risk management function and framework, spanning risk monitoring, detection, policy development, governance, escalation, and assurance activities across the Group’s worldwide operations.
Create and execute risk strategies, guidelines, performance metrics, and monitoring mechanisms that identify and mitigate vulnerabilities across Airwallex’s existing and future products, while keeping risk management aligned to business priorities and approved risk appetite.
Partner closely with Risk Product, Risk Operations, Engineering, Product, Data Science, Commercial, Operations, Compliance, and other stakeholders to manage risk at the product, portfolio, market, merchant, and entity levels.
Communicate Airwallex’s risk appetite clearly and effectively across the company, helping teams make sound decisions and strengthening consistent adoption of risk standards and accountability.
Collaborate with business, operations, technology, and product leaders to deliver measurable business outcomes while minimising exposure to financial crime, fraud, counterparty, liability, and broader enterprise risks.
Monitor, enhance, and embed the Risk Management Framework so that all global entities operate within acceptable risk tolerance levels and in line with Airwallex’s governance expectations.
Work closely with the Chief Regulatory and Compliance Officer, the CEO, and other senior executives on risk, control, governance, and strategic decision-making topics, including escalation of material issues where appropriate.
Advise management on external risk, governance, and regulatory requirements across the markets in which Airwallex operates, and help ensure the company’s risk posture evolves with its global footprint.
Champion a strong and practical risk culture across Airwallex by reinforcing that risk excellence is a competitive advantage and a shared responsibility across the company.
Recruit, develop, and lead a high performing global team of risk professionals, and help build a scalable second line organisation that can support Airwallex’s next phase of growth.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in Finance, Accounting, Risk Management, Law, or a related field.
15+ years of relevant experience in Risk Management, Compliance, Control, or Audit within fintech, payments, remittance, banking, or broader financial services.
Strong experience building or leading risk management frameworks, governance models, and oversight programmes in a complex, multi jurisdiction environment.
Demonstrated ability to define and operationalise risk appetite, policies, metrics, and escalation processes that support business growth while maintaining effective control standards.
Experience working closely with senior management and cross functional teams, with excellent verbal and written communication skills and the ability to influence at executive level.
Experience leading international teams and operating effectively in a fast-paced environment with high standards, evolving priorities, and significant cross functional collaboration.
Preferred qualifications:
Experience in fintech and financial services, especially in payments, consumer finance, remittance, or other global money movement businesses.
A combination of advisory and hands on risk management experience within a financial institution or similarly regulated environment.
Experience partnering with regulators, auditors, boards, or executive risk committees on enterprise risk, governance, and control matters.
Comfort working across a broad risk landscape, including enterprise risk, fraud, counterparty risk, operational risk, and regulatory risk.
An independent, high ownership mindset, with the judgment and pragmatism to balance control effectiveness, innovation, and growth in a scaling global business.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Global Risk team at Airwallex plays a critical role in enabling the company’s growth by building a strong, scalable, and globally consistent approach to risk management. The team works across the business to define risk appetite, develop frameworks and policies, support strategic decision-making, and provide oversight of key risks as Airwallex expands across products, markets, and regulatory environments. You’ll be part of a highly collaborative group that partners closely with Product, Engineering, Operations, Commercial, Financial Crime Compliance, Regulatory Compliance, and Legal teams to help Airwallex grow responsibly and with confidence. This is a team where you’ll tackle complex, high-impact challenges, shape how risk is managed at a global fintech, and help build the foundations for long-term scale.\n\nWhat you'll do\n\nAs Head of Risk, you will lead and scale Airwallex’s global second line risk management function across our worldwide operations. This is a senior leadership role for someone who can turn risk management into a business enabler by building robust frameworks, clear governance, effective monitoring, and a strong risk culture across a fast-growing fintech.\n\nYou will work closely with the Chief Regulatory and Compliance Officer and senior executives across the company to shape Airwallex’s risk strategy, strengthen enterprise oversight, and ensure our products, markets, and entities operate within approved risk appetite and tolerance levels.\n\nThis role is based in UK/Netherlands.\n\nResponsibilities:\n\n - Develop and lead Airwallex’s global risk management function and framework, spanning risk monitoring, detection, policy development, governance, escalation, and assurance activities across the Group’s worldwide operations.\n\n - Create and execute risk strategies, guidelines, performance metrics, and monitoring mechanisms that identify and mitigate vulnerabilities across Airwallex’s existing and future products, while keeping risk management aligned to business priorities and approved risk appetite.\n\n - Partner closely with Risk Product, Risk Operations, Engineering, Product, Data Science, Commercial, Operations, Compliance, and other stakeholders to manage risk at the product, portfolio, market, merchant, and entity levels.\n\n - Communicate Airwallex’s risk appetite clearly and effectively across the company, helping teams make sound decisions and strengthening consistent adoption of risk standards and accountability.\n\n - Collaborate with business, operations, technology, and product leaders to deliver measurable business outcomes while minimising exposure to financial crime, fraud, counterparty, liability, and broader enterprise risks.\n\n - Monitor, enhance, and embed the Risk Management Framework so that all global entities operate within acceptable risk tolerance levels and in line with Airwallex’s governance expectations.\n\n - Work closely with the Chief Regulatory and Compliance Officer, the CEO, and other senior executives on risk, control, governance, and strategic decision-making topics, including escalation of material issues where appropriate.\n\n - Advise management on external risk, governance, and regulatory requirements across the markets in which Airwallex operates, and help ensure the company’s risk posture evolves with its global footprint.\n\n - Champion a strong and practical risk culture across Airwallex by reinforcing that risk excellence is a competitive advantage and a shared responsibility across the company.\n\n - Recruit, develop, and lead a high performing global team of risk professionals, and help build a scalable second line organisation that can support Airwallex’s next phase of growth.\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - Bachelor’s degree in Finance, Accounting, Risk Management, Law, or a related field.\n\n - 15+ years of relevant experience in Risk Management, Compliance, Control, or Audit within fintech, payments, remittance, banking, or broader financial services.\n\n - Strong experience building or leading risk management frameworks, governance models, and oversight programmes in a complex, multi jurisdiction environment.\n\n - Demonstrated ability to define and operationalise risk appetite, policies, metrics, and escalation processes that support business growth while maintaining effective control standards.\n\n - Experience working closely with senior management and cross functional teams, with excellent verbal and written communication skills and the ability to influence at executive level.\n\n - Experience leading international teams and operating effectively in a fast-paced environment with high standards, evolving priorities, and significant cross functional collaboration.\n\nPreferred qualifications:\n\n - Experience in fintech and financial services, especially in payments, consumer finance, remittance, or other global money movement businesses.\n\n - A combination of advisory and hands on risk management experience within a financial institution or similarly regulated environment.\n\n - Experience partnering with regulators, auditors, boards, or executive risk committees on enterprise risk, governance, and control matters.\n\n - Comfort working across a broad risk landscape, including enterprise risk, fraud, counterparty risk, operational risk, and regulatory risk.\n\n - An independent, high ownership mindset, with the judgment and pragmatism to balance control effectiveness, innovation, and growth in a scaling global business.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7f8e4376-146e-49a5-8673-cc298552f6cc","title":"Senior Network Engineer, San Francisco","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T03:15:03.426+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7f8e4376-146e-49a5-8673-cc298552f6cc","applyUrl":"https://jobs.ashbyhq.com/airwallex/7f8e4376-146e-49a5-8673-cc298552f6cc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s corporate network needs to remain secure, reliable and scalable as our global footprint grows. You’ll own critical network infrastructure and help shape the systems, practices and team capabilities that support our people across regions.
Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities needed as we grow.
Design, deploy and maintain secure, highly available LAN, WAN, wireless and VPN infrastructure across our global offices and regions.
Design multi-region hybrid network patterns connecting physical offices, data centres and cloud environments, including AWS and Alibaba Cloud.
Configure and operate global connectivity across international leased lines and domestic internet connections, working across mixed-vendor environments.
Lead the configuration and troubleshooting of routers, switches, firewalls, load balancers and wireless access points.
Own CorpNet as a first responder and escalation point for complex network incidents, taking issues through to resolution and completing after-action reviews.
Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace and other teams to integrate network solutions and support business initiatives.
Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.
Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.
Develop and maintain network documentation, including diagrams, configurations and operational procedures.
Evaluate networking technologies and solutions that support Airwallex’s continued growth.
Mentor and coach network engineers, share knowledge, support skill development, manage performance and help attract strong talent.
Participate in a global follow-the-sun on-call rotation for corporate networking issues, with occasional after-hours or weekend work for network upgrades where needed to minimise business disruption.
You’ll work from our San Francisco office three days a week.
Senior-level experience designing, implementing and maintaining Juniper and Palo Alto Networks solutions.
Demonstrated experience working in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco and Aruba.
Experience with networking solutions for mainland China and international connectivity.
Strong fundamentals in Wi-Fi technology and endpoint engineering; hardware experience is a plus, including Juniper Mist, Cisco Meraki or Aruba.
Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.
Experience operating and troubleshooting complex corporate network environments.
Strong written and verbal English communication skills.
Ability to move quickly and make sound decisions with incomplete information when supporting a global business.
Strong knowledge of Palo Alto Networks GlobalProtect, Prisma and Prisma Cloud.
Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.
A bachelor’s degree in Information Technology, Computer Science or a related field, alongside five or more years of relevant experience.
Understanding of common identity standards, including SAML, OAuth and SSO.
Experience with cloud infrastructure, including AWS or GCP.
Understanding of RBAC, ABAC, PBAC, ACLs and common access-management principles in security and corporate IT environments.
Experience working with SaaS-based systems and applications.
Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf and Intune.
You're comfortable owning the roadmap yourself.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
Engineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.
#Singapore #Sydney #Melbourne #SanFrancisco #SF
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s corporate network needs to remain secure, reliable and scalable as our global footprint grows. You’ll own critical network infrastructure and help shape the systems, practices and team capabilities that support our people across regions.\n\n - Build the foundations of Airwallex’s corporate network and help shape the team structure and capabilities needed as we grow.\n\n - Design, deploy and maintain secure, highly available LAN, WAN, wireless and VPN infrastructure across our global offices and regions.\n\n - Design multi-region hybrid network patterns connecting physical offices, data centres and cloud environments, including AWS and Alibaba Cloud.\n\n - Configure and operate global connectivity across international leased lines and domestic internet connections, working across mixed-vendor environments.\n\n - Lead the configuration and troubleshooting of routers, switches, firewalls, load balancers and wireless access points.\n\n - Own CorpNet as a first responder and escalation point for complex network incidents, taking issues through to resolution and completing after-action reviews.\n\n - Partner with CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace and other teams to integrate network solutions and support business initiatives.\n\n - Work with IT Engineering and IT Support to troubleshoot endpoint network issues and build core networking capability across the team.\n\n - Use infrastructure-as-code and automation, including Terraform and Ansible, to improve network consistency and operational efficiency.\n\n - Develop and maintain network documentation, including diagrams, configurations and operational procedures.\n\n - Evaluate networking technologies and solutions that support Airwallex’s continued growth.\n\n - Mentor and coach network engineers, share knowledge, support skill development, manage performance and help attract strong talent.\n\n - Participate in a global follow-the-sun on-call rotation for corporate networking issues, with occasional after-hours or weekend work for network upgrades where needed to minimise business disruption.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Senior-level experience designing, implementing and maintaining Juniper and Palo Alto Networks solutions.\n\n - Demonstrated experience working in a global, multi-vendor networking environment, including technologies such as Juniper, Palo Alto, Cisco and Aruba.\n\n - Experience with networking solutions for mainland China and international connectivity.\n\n - Strong fundamentals in Wi-Fi technology and endpoint engineering; hardware experience is a plus, including Juniper Mist, Cisco Meraki or Aruba.\n\n - Expert command-line configuration skills across networking hardware and vendors, including JunOS and IOS.\n\n - Experience operating and troubleshooting complex corporate network environments.\n\n - Strong written and verbal English communication skills.\n\n - Ability to move quickly and make sound decisions with incomplete information when supporting a global business.\n\n\nPREFERRED\n\n - Strong knowledge of Palo Alto Networks GlobalProtect, Prisma and Prisma Cloud.\n\n - Experience managing or leading a team of network engineers, ideally in a startup or scaling environment.\n\n - A bachelor’s degree in Information Technology, Computer Science or a related field, alongside five or more years of relevant experience.\n\n - Understanding of common identity standards, including SAML, OAuth and SSO.\n\n - Experience with cloud infrastructure, including AWS or GCP.\n\n - Understanding of RBAC, ABAC, PBAC, ACLs and common access-management principles in security and corporate IT environments.\n\n - Experience working with SaaS-based systems and applications.\n\n - Strong understanding of MDM systems across macOS and Windows, including Kandji, Jamf and Intune.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEngineering at Airwallex is for people who want to define a category, not maintain one. We're reimagining how businesses interact with finance from the ground up, AI- and agent-native by default, think agent wallets, agentic bookkeepers, and spend-management autopilots, with APIs designed for agents as first-class users. The hard part is trust: building agent-native systems precise enough to move real money autonomously, on top of a decade of real infrastructure. This is a team for engineers who'd rather own an unsolved problem than inherit a mature one. If you want frontier problems, teammates who raise your standards, and a genuine clean slate on world-class infrastructure, this is the place to build it.\n\n \n\n#Singapore #Sydney #Melbourne #SanFrancisco #SF\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $260K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $260K","compensationTiers":[{"id":"60639c0a-5c48-44ca-8525-885631d5d18c","tierSummary":"$160K – $260K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"54972652-9259-4698-a6af-9adfc392ff35","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"c819a221-75b0-47db-9c23-db9f5c818439","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5c21e44d-cf7d-49c6-923d-c6c8c78c5b29","summary":"$160K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":260000}]}},{"id":"4546739b-1b74-4811-8048-c5b55a690391","title":"Inbound Sales Representative, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-09T09:28:01.235+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4546739b-1b74-4811-8048-c5b55a690391","applyUrl":"https://jobs.ashbyhq.com/airwallex/4546739b-1b74-4811-8048-c5b55a690391/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
As an Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, you will also be shaping our initial processes, customer segments and our product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team.
Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products.
Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points.
Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise.
Achieve revenue targets from new customers.
Engage in customer conversations, understanding what their needs are and how we can help their business scale.
Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience.
Work across diverse global offices and different team functions.
You have experience – at least 2+ years of B2B experience in a sales related role.
Strong motivator and self starter who is able to operate in a hyper growth environment.
Strong verbal and written communication in English. Mandarin is preferred
You have worked previously with complex sales, feeling comfortable selling to senior executives and business owners.
You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally.
You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\n\nWHAT YOU'LL DO\n\nAs an Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, you will also be shaping our initial processes, customer segments and our product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team.\n\n\n\n\nRESPONSIBILITIES:\n\n - Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products.\n\n - Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points.\n\n - Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise.\n\n - Achieve revenue targets from new customers.\n\n - Engage in customer conversations, understanding what their needs are and how we can help their business scale.\n\n - Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience.\n\n - Work across diverse global offices and different team functions.\n\n\nREQUIREMENTS:\n\n - You have experience – at least 2+ years of B2B experience in a sales related role.\n\n - Strong motivator and self starter who is able to operate in a hyper growth environment.\n\n - Strong verbal and written communication in English. Mandarin is preferred\n\n - You have worked previously with complex sales, feeling comfortable selling to senior executives and business owners.\n\n - You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally.\n\n - You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"54a449ac-0018-45a9-91fe-19d1a8b9ef30","title":"GTM Partnerships Manager, AU, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-10-01T07:48:16.796+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/54a449ac-0018-45a9-91fe-19d1a8b9ef30","applyUrl":"https://jobs.ashbyhq.com/airwallex/54a449ac-0018-45a9-91fe-19d1a8b9ef30/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Australia’s SME market presents a significant opportunity to help more businesses manage their financial operations through Airwallex. You’ll build the partnerships and go-to-market motion that turns that opportunity into growth.
Own and grow strategic partnerships across accountants, bookkeepers, virtual CFOs, business advisory firms, venture capital and startup networks, and e-commerce agencies.
Build a healthy partner portfolio by acquiring, onboarding, enabling and activating new partners, while re-engaging relationships that have become inactive.
Develop joint go-to-market plans with partners and coordinate with Sales, Marketing, Strategy, Operations, Finance, Legal and Compliance to move initiatives from idea through execution.
Manage senior internal and external stakeholders, negotiate commercial arrangements and create clear plans that keep partners engaged and opportunities moving.
Use partner, market and customer insights to identify new routes to growth, measure commercial impact and refine the partnerships strategy.
This role can be based in Sydney or Melbourne, and you’ll be expected to work from the office three days a week.
Essentials
3 to 8 years of experience in partnerships, business development, channel sales, strategic alliances or a related commercial role.
A track record of building and managing external partnerships that deliver commercial or customer outcomes.
Strong commercial judgment, with the ability to assess opportunities, structure proposals and negotiate effectively.
Experience managing the partner lifecycle, including prospecting, contracting, onboarding, enablement, activation and ongoing portfolio management.
Strong written, verbal and in-person communication and presentation skills, with the ability to influence senior internal and external stakeholders.
Experience working cross-functionally with teams such as Sales, Marketing, Strategy, Operations, Finance, Legal and Compliance.
Comfort working independently in an ambiguous environment and turning strategy into execution.
Preferred
Existing relationships across the Australian SME, accounting, bookkeeping, advisory, technology, fintech or startup ecosystem.
Experience developing joint go-to-market strategies, co-selling, co-marketing or partner-led growth programs.
Experience in fintech, payments, SaaS or another regulated or compliance-heavy environment.
Experience using partner, pipeline or customer data to measure performance and refine go-to-market activity.
Experience managing technology platforms, referral networks, resellers or integration partners.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nGTM PARTNERSHIPS MANAGER, AU, SME & GROWTH\n\n\nHOW YOU'LL MAKE IMPACT\n\nAustralia’s SME market presents a significant opportunity to help more businesses manage their financial operations through Airwallex. You’ll build the partnerships and go-to-market motion that turns that opportunity into growth.\n\n - Own and grow strategic partnerships across accountants, bookkeepers, virtual CFOs, business advisory firms, venture capital and startup networks, and e-commerce agencies.\n\n - Build a healthy partner portfolio by acquiring, onboarding, enabling and activating new partners, while re-engaging relationships that have become inactive.\n\n - Develop joint go-to-market plans with partners and coordinate with Sales, Marketing, Strategy, Operations, Finance, Legal and Compliance to move initiatives from idea through execution.\n\n - Manage senior internal and external stakeholders, negotiate commercial arrangements and create clear plans that keep partners engaged and opportunities moving.\n\n - Use partner, market and customer insights to identify new routes to growth, measure commercial impact and refine the partnerships strategy.\n\nThis role can be based in Sydney or Melbourne, and you’ll be expected to work from the office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3 to 8 years of experience in partnerships, business development, channel sales, strategic alliances or a related commercial role.\n\n - A track record of building and managing external partnerships that deliver commercial or customer outcomes.\n\n - Strong commercial judgment, with the ability to assess opportunities, structure proposals and negotiate effectively.\n\n - Experience managing the partner lifecycle, including prospecting, contracting, onboarding, enablement, activation and ongoing portfolio management.\n\n - Strong written, verbal and in-person communication and presentation skills, with the ability to influence senior internal and external stakeholders.\n\n - Experience working cross-functionally with teams such as Sales, Marketing, Strategy, Operations, Finance, Legal and Compliance.\n\n - Comfort working independently in an ambiguous environment and turning strategy into execution.\n\nPreferred\n\n - Existing relationships across the Australian SME, accounting, bookkeeping, advisory, technology, fintech or startup ecosystem.\n\n - Experience developing joint go-to-market strategies, co-selling, co-marketing or partner-led growth programs.\n\n - Experience in fintech, payments, SaaS or another regulated or compliance-heavy environment.\n\n - Experience using partner, pipeline or customer data to measure performance and refine go-to-market activity.\n\n - Experience managing technology platforms, referral networks, resellers or integration partners.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You say what you mean. You're direct, but you lead with respect.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"72a6eb9c-6e30-4602-8318-33540d7b7fd3","title":"Senior Payroll Tax Manager","department":"Finance & Corporate Development","team":"Tax","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T11:09:46.891+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/72a6eb9c-6e30-4602-8318-33540d7b7fd3","applyUrl":"https://jobs.ashbyhq.com/airwallex/72a6eb9c-6e30-4602-8318-33540d7b7fd3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Global Payroll team at Airwallex is responsible for delivering accurate, timely and compliant payroll for employees across all of our entities and markets worldwide. They partner closely with Legal and local People Operations to navigate country-specific regulations, optimise our HR and payroll systems, and drive automation, controls and process improvements as we scale. This team plays a critical role in the overall employee experience, ensuring every team member is paid correctly while enabling data-driven insights on people costs and supporting Airwallex’s global expansion.
What you'll do
We are looking for a Senior Manager, Payroll Tax to own and evolve Airwallex’s global payroll tax strategy and operating framework. You will be the subject matter expert for employment tax, payroll withholding, employer social security, benefits-in-kind, equity compensation and related reporting obligations across our entities and jurisdictions.
You will work closely with Global Payroll, People Operations, HR, Finance, Legal, Accounting, Global Mobility, HRIS and external advisers to ensure payroll tax is accurate, compliant and scalable. You will also help strengthen controls, improve data quality and use automation to reduce manual work across the payroll tax lifecycle.
This role is based in Singapore.
Responsibilities:
Own Airwallex’s global payroll tax strategy, policies and operating framework across entities and jurisdictions.
Establish standards for payroll tax governance, ownership, controls, documentation, escalation and audit readiness.
Monitor legislative and regulatory developments affecting employment tax, payroll withholding, employer social security, benefits-in-kind, equity compensation and related reporting.
Partner with Global Payroll to ensure accurate and timely payroll processing, tax calculations, reconciliations, payments, year-end reporting and statutory filings.
Oversee payroll tax compliance across multiple jurisdictions, including income tax reporting, employer contributions, social security, pension obligations and local levies.
Review payroll registers, tax calculations, payroll journals and reconciliations, ensuring discrepancies are identified and resolved before filing or payment deadlines.
Advise on payroll tax implications arising from new hires, terminations, bonuses, commissions, benefits, allowances, equity awards and employee relocations.
Provide subject matter expertise on benefits-in-kind, including valuation, withholding, employer contributions and reporting requirements.
Oversee the tax treatment and reporting of equity arrangements, including ESOPs, RSUs, share awards, tender offers and other equity transactions.
Partner with Legal, People and business teams on new entity launches, market entry and changes to employment models.
Manage payroll tax audits, authority correspondence, notices and information requests.
Manage external payroll tax advisers and vendors, ensuring quality, consistency, timeliness and appropriate escalation.
Drive standardisation of payroll elements, tax treatment, chart-of-accounts mapping and reporting requirements across regions.
Identify opportunities to automate calculations, reconciliations, validations, tax reporting
Use data and analytics to identify anomalies, recurring issues, control gaps and opportunities for process improvement.
Communicate complex technical matters clearly to senior stakeholders and educate partners on payroll tax responsibilities, deadlines and control requirements.
Minimum qualifications:
Bachelor’s degree in Accounting, Finance, Tax, Human Resources or a related discipline.
At least 8 years of experience in payroll tax, employment tax, global mobility tax, payroll operations or a related discipline.
Strong experience working across multiple jurisdictions in a multinational organisation.
Demonstrated knowledge of payroll withholding, employer social security, benefits-in-kind, equity compensation and employment tax compliance.
Experience managing payroll vendors and partnering with HRIS, payroll and finance systems teams.
Strong understanding of payroll reconciliations, controls, year-end reporting, statutory filings and audit processes.
Excellent analytical, organisational and project-management skills.
Ability to interpret complex legislation and communicate practical recommendations clearly.
High level of discretion when handling confidential employee, payroll and compensation information.
Strong ownership, attention to detail and ability to operate effectively in a fast-paced, high-growth environment.
Preferred qualifications:
Experience in a global technology, financial services or fintech organisation.
Experience supporting payroll transformation, payroll platform implementation or HRIS and payroll integration projects.
Experience with equity compensation tax and reporting, including RSUs, ESOPs or share awards.
Experience with Employer of Record arrangements, contractors and cross-border employee mobility.
Professional qualification such as CPA, CTA, CA, ACCA or equivalent.
Experience using data, automation or AI-enabled tools to improve tax and payroll processes.
Experience leading cross-functional projects, influencing senior stakeholders or mentoring team members.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Global Payroll team at Airwallex is responsible for delivering accurate, timely and compliant payroll for employees across all of our entities and markets worldwide. They partner closely with Legal and local People Operations to navigate country-specific regulations, optimise our HR and payroll systems, and drive automation, controls and process improvements as we scale. This team plays a critical role in the overall employee experience, ensuring every team member is paid correctly while enabling data-driven insights on people costs and supporting Airwallex’s global expansion.\n\n\n\nWhat you'll do\n\nWe are looking for a Senior Manager, Payroll Tax to own and evolve Airwallex’s global payroll tax strategy and operating framework. You will be the subject matter expert for employment tax, payroll withholding, employer social security, benefits-in-kind, equity compensation and related reporting obligations across our entities and jurisdictions.\n\nYou will work closely with Global Payroll, People Operations, HR, Finance, Legal, Accounting, Global Mobility, HRIS and external advisers to ensure payroll tax is accurate, compliant and scalable. You will also help strengthen controls, improve data quality and use automation to reduce manual work across the payroll tax lifecycle. \n\nThis role is based in Singapore.\n\n\n\nResponsibilities:\n\n - Own Airwallex’s global payroll tax strategy, policies and operating framework across entities and jurisdictions.\n\n - Establish standards for payroll tax governance, ownership, controls, documentation, escalation and audit readiness.\n\n - Monitor legislative and regulatory developments affecting employment tax, payroll withholding, employer social security, benefits-in-kind, equity compensation and related reporting.\n\n - Partner with Global Payroll to ensure accurate and timely payroll processing, tax calculations, reconciliations, payments, year-end reporting and statutory filings.\n\n - Oversee payroll tax compliance across multiple jurisdictions, including income tax reporting, employer contributions, social security, pension obligations and local levies.\n\n - Review payroll registers, tax calculations, payroll journals and reconciliations, ensuring discrepancies are identified and resolved before filing or payment deadlines.\n\n - Advise on payroll tax implications arising from new hires, terminations, bonuses, commissions, benefits, allowances, equity awards and employee relocations.\n\n - Provide subject matter expertise on benefits-in-kind, including valuation, withholding, employer contributions and reporting requirements.\n\n - Oversee the tax treatment and reporting of equity arrangements, including ESOPs, RSUs, share awards, tender offers and other equity transactions.\n\n - Partner with Legal, People and business teams on new entity launches, market entry and changes to employment models.\n\n - Manage payroll tax audits, authority correspondence, notices and information requests.\n\n - Manage external payroll tax advisers and vendors, ensuring quality, consistency, timeliness and appropriate escalation.\n\n - Drive standardisation of payroll elements, tax treatment, chart-of-accounts mapping and reporting requirements across regions.\n\n - Identify opportunities to automate calculations, reconciliations, validations, tax reporting\n\n - Use data and analytics to identify anomalies, recurring issues, control gaps and opportunities for process improvement.\n\n - Communicate complex technical matters clearly to senior stakeholders and educate partners on payroll tax responsibilities, deadlines and control requirements.\n\n\n\nMinimum qualifications:\n\n - Bachelor’s degree in Accounting, Finance, Tax, Human Resources or a related discipline.\n\n - At least 8 years of experience in payroll tax, employment tax, global mobility tax, payroll operations or a related discipline.\n\n - Strong experience working across multiple jurisdictions in a multinational organisation.\n\n - Demonstrated knowledge of payroll withholding, employer social security, benefits-in-kind, equity compensation and employment tax compliance.\n\n - Experience managing payroll vendors and partnering with HRIS, payroll and finance systems teams.\n\n - Strong understanding of payroll reconciliations, controls, year-end reporting, statutory filings and audit processes.\n\n - Excellent analytical, organisational and project-management skills.\n\n - Ability to interpret complex legislation and communicate practical recommendations clearly.\n\n - High level of discretion when handling confidential employee, payroll and compensation information.\n\n - Strong ownership, attention to detail and ability to operate effectively in a fast-paced, high-growth environment.\n \n \n\nPreferred qualifications:\n\n - Experience in a global technology, financial services or fintech organisation.\n\n - Experience supporting payroll transformation, payroll platform implementation or HRIS and payroll integration projects.\n\n - Experience with equity compensation tax and reporting, including RSUs, ESOPs or share awards.\n\n - Experience with Employer of Record arrangements, contractors and cross-border employee mobility.\n\n - Professional qualification such as CPA, CTA, CA, ACCA or equivalent.\n\n - Experience using data, automation or AI-enabled tools to improve tax and payroll processes.\n\n - Experience leading cross-functional projects, influencing senior stakeholders or mentoring team members.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f77a698d-b8f1-481a-8827-eb2262acc177","title":"Staff Product Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-06-02T06:38:15.241+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f77a698d-b8f1-481a-8827-eb2262acc177","applyUrl":"https://jobs.ashbyhq.com/airwallex/f77a698d-b8f1-481a-8827-eb2262acc177/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Product Security Engineer, you’ll help protect Airwallex’s applications, software, services, infrastructure, and networks as the business scales. You’ll work across security engineering and incident response to strengthen our defensive capabilities and embed security into how teams build and operate.
Build and strengthen security controls that help Airwallex scale securely across applications, software, services, infrastructure, and networks.
Design and deliver security improvements, detection strategies, response workflows, and cybersecurity infrastructure that improve resilience and the speed and effectiveness of incident response.
Use endpoint, network, and cloud telemetry, threat intelligence, and forensic evidence to identify, investigate, contain, and respond to cybersecurity threats, while conducting defensive operations, tactical forensics, and threat hunting.
Partner with Infrastructure, Product, Engineering, and other teams to embed security into new and existing applications, software, and services, and drive continuous improvement across Airwallex’s security posture.
You'll work from our Melbourne or Sydney office three days a week.
Essentials
8+ years working in a security engineering or incident response role within a technology company.
In-depth expertise with at least one major cloud platform.
Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines.
Comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with high depth and quality of investigation.
Experience designing, developing, and managing infrastructure projects, processes, and standards related to the security of networks, systems, and applications.
Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.
A passion for solving complex challenges in high-growth startups.
Self-motivation and drive to learn new skills or deepen existing ones.
Preferred
Bachelor’s degree in Cybersecurity, Computer Science, or a similar field.
Recognised cybersecurity training or certifications, such as OSCP, GIAC, or CEH.
Strong experience with Splunk and other common security monitoring tools.
Previous DevOps or SRE experience with Kubernetes.
Experience with GCP or Alibaba Cloud, with or without certification.
Experience with Okta, GSuite, and cloud-based VPN services.
Experience with Python and Java or Kotlin.
Published articles, journal papers, or blogs related to cybersecurity.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Product Security Engineer, you’ll help protect Airwallex’s applications, software, services, infrastructure, and networks as the business scales. You’ll work across security engineering and incident response to strengthen our defensive capabilities and embed security into how teams build and operate.\n\n - Build and strengthen security controls that help Airwallex scale securely across applications, software, services, infrastructure, and networks.\n\n - Design and deliver security improvements, detection strategies, response workflows, and cybersecurity infrastructure that improve resilience and the speed and effectiveness of incident response.\n\n - Use endpoint, network, and cloud telemetry, threat intelligence, and forensic evidence to identify, investigate, contain, and respond to cybersecurity threats, while conducting defensive operations, tactical forensics, and threat hunting.\n\n - Partner with Infrastructure, Product, Engineering, and other teams to embed security into new and existing applications, software, and services, and drive continuous improvement across Airwallex’s security posture.\n\nYou'll work from our Melbourne or Sydney office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years working in a security engineering or incident response role within a technology company.\n\n - In-depth expertise with at least one major cloud platform.\n\n - Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines.\n\n - Comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with high depth and quality of investigation.\n\n - Experience designing, developing, and managing infrastructure projects, processes, and standards related to the security of networks, systems, and applications.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and drive to learn new skills or deepen existing ones.\n\nPreferred\n\n - Bachelor’s degree in Cybersecurity, Computer Science, or a similar field.\n\n - Recognised cybersecurity training or certifications, such as OSCP, GIAC, or CEH.\n\n - Strong experience with Splunk and other common security monitoring tools.\n\n - Previous DevOps or SRE experience with Kubernetes.\n\n - Experience with GCP or Alibaba Cloud, with or without certification.\n\n - Experience with Okta, GSuite, and cloud-based VPN services.\n\n - Experience with Python and Java or Kotlin.\n\n - Published articles, journal papers, or blogs related to cybersecurity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"af0cf998-fd74-47d0-ac11-849655df74e2","title":"Product Director, Financial Markets (FX) & Financial Platform (Relocation to San Francisco or Singapore)","department":"Product","team":"Financial Markets","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-03T01:03:37.565+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/af0cf998-fd74-47d0-ac11-849655df74e2","applyUrl":"https://jobs.ashbyhq.com/airwallex/af0cf998-fd74-47d0-ac11-849655df74e2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.
This strategic leadership role gives you full ownership of Airwallex’s financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you’ll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements.
This role can be based in SF, Singapore, Melbourne or Sydney
Define and own Airwallex’s financial market’s product strategy, solution design, roadmap, and delivery plans.
Lead, mentor and develop a team of high performing product managers.
Partner closely with engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.
Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.
Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.
Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.
Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.
8 + years of overall professional experience within Product Management, Engineering or a related technical field
Bachelor's degree or higher in a related field
A understanding of e-trading, efx, trading technology
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\n\n\nThe Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\nThis strategic leadership role gives you full ownership of Airwallex’s financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you’ll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements.\n\nThis role can be based in SF, Singapore, Melbourne or Sydney\n\n\n\n\nRESPONSIBILITIES\n\n - Define and own Airwallex’s financial market’s product strategy, solution design, roadmap, and delivery plans.\n\n - Lead, mentor and develop a team of high performing product managers.\n\n - Partner closely with engineering and design teams to build high‑quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade‑offs and timelines.\n\n - Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization.\n\n - Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment.\n\n - Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch.\n\n - Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology.\n\n\nWHO YOU ARE\n\n - 8 + years of overall professional experience within Product Management, Engineering or a related technical field\n\n - Bachelor's degree or higher in a related field\n\n - A understanding of e-trading, efx, trading technology \n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$240K – $340K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$240K - $340K","compensationTiers":[{"id":"21c643ee-74ab-4245-be93-267a463641bf","tierSummary":"Base Salary $240K – $340K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"036af8b0-acc9-4ae3-a26f-529197cc6776","summary":"Base Salary $240K – $340K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":340000},{"id":"70bb3e1b-e726-41e9-8b51-a1eb2fa08b2e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b7dfdb97-7c48-49d8-95bc-feabc21b7367","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":340000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9dee394c-6e2d-4314-98f1-ff313180bae4","title":"Senior Backend Engineer, Agentic AI ","department":"Engineering","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-17T18:15:52.033+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9dee394c-6e2d-4314-98f1-ff313180bae4","applyUrl":"https://jobs.ashbyhq.com/airwallex/9dee394c-6e2d-4314-98f1-ff313180bae4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll help design the backend foundations for T:0’s intelligent finance systems: scalable services, resilient APIs, and thoughtful data models that support agentic workflows, AI copilots, and real-time financial infrastructure.
Build typed, production-grade APIs and services in Python using FastAPI and Pydantic.
Develop resilient infrastructure primitives, including queues, retries, idempotency, observability, and backpressure handling, so teams can ship quickly without sacrificing reliability.
Work at the intersection of systems and AI, building feedback loops where product data continuously improves models and models improve system behaviour.
Ship platform foundations, including internal frameworks, SDKs, and tooling, that accelerate engineers across the organisation.
Partner closely with ML and product teams to productionise research-grade ideas into customer-facing systems.
Help define the architecture of an AI-native financial stack by designing software with AI as a first-class runtime rather than bolting AI onto existing systems.
You’ll work from our San Francisco office three days a week.
5+ years of backend engineering experience with Python at scale.
Deep knowledge of SQL and NoSQL database design.
Experience with distributed systems, event-driven architectures, or microservices.
Familiarity with GCP services such as Pub/Sub, Cloud Run, Cloud SQL, BigQuery, and KMS.
Strong understanding of security and compliance best practices.
Experience designing and operating reliable, production-grade services.
A passion for building the backend systems that power intelligent products.
Experience building agentic workflows, AI copilots, or AI-native products.
Experience with financial systems, ledgers, payments, accounting, or other high-integrity domains.
Experience building internal platforms, frameworks, SDKs, or developer tooling.
Experience partnering closely with ML and product teams to productionize research or prototypes.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll help design the backend foundations for T:0’s intelligent finance systems: scalable services, resilient APIs, and thoughtful data models that support agentic workflows, AI copilots, and real-time financial infrastructure.\n\n - Build typed, production-grade APIs and services in Python using FastAPI and Pydantic.\n\n - Develop resilient infrastructure primitives, including queues, retries, idempotency, observability, and backpressure handling, so teams can ship quickly without sacrificing reliability.\n\n - Work at the intersection of systems and AI, building feedback loops where product data continuously improves models and models improve system behaviour.\n\n - Ship platform foundations, including internal frameworks, SDKs, and tooling, that accelerate engineers across the organisation.\n\n - Partner closely with ML and product teams to productionise research-grade ideas into customer-facing systems.\n\n - Help define the architecture of an AI-native financial stack by designing software with AI as a first-class runtime rather than bolting AI onto existing systems.\n\nYou’ll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of backend engineering experience with Python at scale.\n\n - Deep knowledge of SQL and NoSQL database design.\n\n - Experience with distributed systems, event-driven architectures, or microservices.\n\n - Familiarity with GCP services such as Pub/Sub, Cloud Run, Cloud SQL, BigQuery, and KMS.\n\n - Strong understanding of security and compliance best practices.\n\n - Experience designing and operating reliable, production-grade services.\n\n - A passion for building the backend systems that power intelligent products.\n\n\nPREFERRED\n\n - Experience building agentic workflows, AI copilots, or AI-native products.\n\n - Experience with financial systems, ledgers, payments, accounting, or other high-integrity domains.\n\n - Experience building internal platforms, frameworks, SDKs, or developer tooling.\n\n - Experience partnering closely with ML and product teams to productionize research or prototypes.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $245K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $245K","compensationTiers":[{"id":"984c8a85-ef6d-45e0-818e-e5b96a81c9b5","tierSummary":"$150K – $245K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"b411c498-d04b-45c9-b6d4-79b2bc3cad20","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d669ae79-70d9-4169-8f3f-b058b85ea1ab","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"52613f8f-6698-4b2a-b83f-397f0658c003","summary":"$150K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":245000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":245000}]}},{"id":"f0e85c9a-19bc-4219-85a8-364d5e6b695d","title":"Staff Software Engineer, AI Tooling","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-05T08:32:17.672+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f0e85c9a-19bc-4219-85a8-364d5e6b695d","applyUrl":"https://jobs.ashbyhq.com/airwallex/f0e85c9a-19bc-4219-85a8-364d5e6b695d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the development of AI tools and applications used by Airwallex employees, turning ideas into working apps, dashboards, workflow tools, and internal automation. You’ll partner with teams across the company to identify high-impact opportunities, including streamlining how we operate, supporting threat hunting and incident response, and building tooling around large-scale log pipelines.
Lead AI tools and applications from inception through implementation, helping employees turn ideas into useful internal products.
Build automation and ad hoc tooling that supports threat hunting, incident response, remediation, and security scanning.
Build, monitor, and maintain the infrastructure behind these tools, including Kubernetes clusters, serverless workloads, ETL pipelines, and large-scale log pipelines.
Partner with engineering teams to identify opportunities for automation and develop services that improve security outcomes, including patching automation and gateways that reduce risk.
Mentor engineers and help grow a strong engineering team.
You’ll work from our San Francisco office three days a week.
Essentials
A bachelor’s degree in Computer Science, Information Security, or a related field.
8+ years of experience as a software engineer.
Experience working with production codebases.
Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++.
Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes.
Experience owning projects autonomously and delivering high-quality work on time.
Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
The ability to dive deep to find the best solution to a problem.
Curiosity and a willingness to ask questions, gather context, and learn.
Preferred
Experience working in a high-growth technology company.
Hands-on experience with AI, particularly using AI to build applications.
Experience maintaining Linux operating systems.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You can advocate hard for a position, then fully support the team's direction once a call is made.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the development of AI tools and applications used by Airwallex employees, turning ideas into working apps, dashboards, workflow tools, and internal automation. You’ll partner with teams across the company to identify high-impact opportunities, including streamlining how we operate, supporting threat hunting and incident response, and building tooling around large-scale log pipelines.\n\n - Lead AI tools and applications from inception through implementation, helping employees turn ideas into useful internal products.\n\n - Build automation and ad hoc tooling that supports threat hunting, incident response, remediation, and security scanning.\n\n - Build, monitor, and maintain the infrastructure behind these tools, including Kubernetes clusters, serverless workloads, ETL pipelines, and large-scale log pipelines.\n\n - Partner with engineering teams to identify opportunities for automation and develop services that improve security outcomes, including patching automation and gateways that reduce risk.\n\n - Mentor engineers and help grow a strong engineering team.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science, Information Security, or a related field.\n\n - 8+ years of experience as a software engineer.\n\n - Experience working with production codebases.\n\n - Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++.\n\n - Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes.\n\n - Experience owning projects autonomously and delivering high-quality work on time.\n\n - Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.\n\n - The ability to dive deep to find the best solution to a problem.\n\n - Curiosity and a willingness to ask questions, gather context, and learn.\n\nPreferred\n\n - Experience working in a high-growth technology company.\n\n - Hands-on experience with AI, particularly using AI to build applications.\n\n - Experience maintaining Linux operating systems.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$200K - $280K","compensationTiers":[{"id":"a9781e74-a702-4489-957b-aeded434d584","tierSummary":"$200K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c8e52976-0de5-4683-9ec8-7edb3d72dadc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5988b7bb-7428-4b7f-9fcb-05a566ce282e","summary":"$200K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":280000},{"id":"5b8882a5-d5ef-4580-8b9c-048b16c9533b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":280000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8d1db39e-2323-4628-a801-25579fe3124a","title":"Head of SME & Growth, Malaysia","department":"SME & Growth Business","team":"SME & Growth Management","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-31T03:39:40.959+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8d1db39e-2323-4628-a801-25579fe3124a","applyUrl":"https://jobs.ashbyhq.com/airwallex/8d1db39e-2323-4628-a801-25579fe3124a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll build and lead Airwallex's Malaysia SME & Growth sales organisation, shaping how we acquire, activate and grow small and mid-market customers through inbound, outbound and partnership motions.
Build and lead the Malaysia SME & Growth sales organisation, with a particular focus on Channel Partnership Managers (CPMs) and Inbound Sales Representatives (ISRs).
Own the go-to-market strategy across inbound, outbound and partnership motions, and be accountable for new business and gross profit targets.
Design and scale an integrated CPM and ISR operating model that turns partner referrals and inbound demand into activated, growing customers, with clear ownership rules, service-level agreements, lead-routing processes and handovers into Mid-book and Account Management teams.
Develop and execute a channel partnerships strategy for Malaysia by identifying, acquiring and growing high-potential partners, including corporate secretaries, accounting and consulting firms, digital platforms and other ecosystem partners.
Partner with Marketing and GTM Partnerships on campaigns, events and partner-led plays that generate inbound demand and referrals, and ensure strong lead routing, conversion and reporting across CPM and ISR teams.
Work with Product, Payments, Operations and regional leadership to enable the sales organisation on Airwallex's product stack, strengthen CRM and data quality, embed AI-enabled sales tools, and bring local market insight into regional planning and SEA expansion.
You'll work from our KL office five days a week.
Essentials
10+ years of experience in sales and business development in high-growth environments, including end-to-end ownership of complex B2B deals.
5+ years of experience leading sales teams or sales managers, ideally across inside or inbound sales and channel or partnership motions.
A proven track record of building and leading high-performing sales teams and commercial motions that consistently meet or exceed revenue and gross profit targets, with experience designing lead-routing, handover and shared-KPI models across CPM, ISR, AE and AM teams.
Strong knowledge of payments and financial technology, with familiarity with Payment Service Provider (PSP) and merchant acquiring models, and the ability to translate complex products into clear customer value for SMEs and platforms.
Experience running a data-driven sales organisation through CRM and commercial tools such as Salesforce, including pipeline management, forecasting, territory management and performance tracking, as well as experience using or piloting AI-enabled sales and productivity tools.
Excellent communication and stakeholder management skills, fluency in English, and strong knowledge of the Malaysian business environment, with the confidence to engage local SMEs, partners and, where needed, regulators.
Preferred
Direct experience in a PSP, payment gateway, acquirer or payments-focused fintech, or in a fast-growing technology company selling to SMEs or enterprise customers in Southeast Asia.
Experience building or scaling a new market or country P&L, including headcount planning and go-to-market design and execution across inbound, outbound and partnerships.
Hands-on experience with channel partner programmes in ecosystems such as accounting or ERP platforms, ecommerce platforms, payment orchestrators or corporate service providers, including revenue-share structures and partner performance management.
Familiarity with high-velocity sales environments, including CPM, ISR and AM pod models, service-level-agreement-driven handovers and structured performance management, together with the ability to build structure and culture in scaling teams.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You can advocate hard for a position, then fully support the team's direction once a call is made.
You connect dots across functions and hold the big picture without losing grip on the details.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll build and lead Airwallex's Malaysia SME & Growth sales organisation, shaping how we acquire, activate and grow small and mid-market customers through inbound, outbound and partnership motions.\n\n\n\n - Build and lead the Malaysia SME & Growth sales organisation, with a particular focus on Channel Partnership Managers (CPMs) and Inbound Sales Representatives (ISRs).\n\n - Own the go-to-market strategy across inbound, outbound and partnership motions, and be accountable for new business and gross profit targets.\n\n - Design and scale an integrated CPM and ISR operating model that turns partner referrals and inbound demand into activated, growing customers, with clear ownership rules, service-level agreements, lead-routing processes and handovers into Mid-book and Account Management teams.\n\n - Develop and execute a channel partnerships strategy for Malaysia by identifying, acquiring and growing high-potential partners, including corporate secretaries, accounting and consulting firms, digital platforms and other ecosystem partners.\n\n - Partner with Marketing and GTM Partnerships on campaigns, events and partner-led plays that generate inbound demand and referrals, and ensure strong lead routing, conversion and reporting across CPM and ISR teams.\n\n - Work with Product, Payments, Operations and regional leadership to enable the sales organisation on Airwallex's product stack, strengthen CRM and data quality, embed AI-enabled sales tools, and bring local market insight into regional planning and SEA expansion.\n\n\n\nYou'll work from our KL office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n\n\n - 10+ years of experience in sales and business development in high-growth environments, including end-to-end ownership of complex B2B deals.\n\n - 5+ years of experience leading sales teams or sales managers, ideally across inside or inbound sales and channel or partnership motions.\n\n - A proven track record of building and leading high-performing sales teams and commercial motions that consistently meet or exceed revenue and gross profit targets, with experience designing lead-routing, handover and shared-KPI models across CPM, ISR, AE and AM teams.\n\n - Strong knowledge of payments and financial technology, with familiarity with Payment Service Provider (PSP) and merchant acquiring models, and the ability to translate complex products into clear customer value for SMEs and platforms.\n\n - Experience running a data-driven sales organisation through CRM and commercial tools such as Salesforce, including pipeline management, forecasting, territory management and performance tracking, as well as experience using or piloting AI-enabled sales and productivity tools.\n\n - Excellent communication and stakeholder management skills, fluency in English, and strong knowledge of the Malaysian business environment, with the confidence to engage local SMEs, partners and, where needed, regulators.\n\n\n\nPreferred\n\n\n\n - Direct experience in a PSP, payment gateway, acquirer or payments-focused fintech, or in a fast-growing technology company selling to SMEs or enterprise customers in Southeast Asia.\n\n - Experience building or scaling a new market or country P&L, including headcount planning and go-to-market design and execution across inbound, outbound and partnerships.\n\n - Hands-on experience with channel partner programmes in ecosystems such as accounting or ERP platforms, ecommerce platforms, payment orchestrators or corporate service providers, including revenue-share structures and partner performance management.\n\n - Familiarity with high-velocity sales environments, including CPM, ISR and AM pod models, service-level-agreement-driven handovers and structured performance management, together with the ability to build structure and culture in scaling teams.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\n\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\n\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9d00b932-722c-4b50-b780-f95b969a37b0","title":"Inbound Sales Representative, SME & Growth, AMER","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-12T05:54:29.145+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9d00b932-722c-4b50-b780-f95b969a37b0","applyUrl":"https://jobs.ashbyhq.com/airwallex/9d00b932-722c-4b50-b780-f95b969a37b0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As part of our continued global expansion, our Bangalore-based Global Sales Hub has been operational for over 1.5 years, driving revenue growth and accelerating SME sales across multiple regions. We are looking for dynamic sales professionals to join and help scale a world-class team delivering meaningful business impact worldwide.
As an Inbound Sales Representative for AMER , you will be responsible for driving new business by selling Airwallex’s suite of products to SME prospects in your assigned region. You will be part of our inbound sales team, owning everything from qualification to discovery, solutioning, negotiation, closing, onboarding, and activation.
You will operate within your assigned region’s time zone and collaborate closely with regional sales leadership to deliver consistent revenue growth.
Please note: This is not a support role for in-region sales teams. You will independently own and drive sales within assigned territories, taking full accountability for deal execution, and revenue delivery.
Own the full sales cycle from lead to closure - consistently delivering against revenue targets and key performance metrics.
Drive revenue growth by building and maintaining a healthy, high-converting pipeline of SME prospects.
Collaborate cross-functionally with regional sales, marketing, operations, and product teams to scale Airwallex’s go-to-market strategy.
Define and refine sales processes including outreach cadences, qualification workflows, CRM hygiene, and reporting to maximize productivity.
Negotiate commercial contracts and partnership agreements, working closely with legal, finance, and strategy teams to drive deal execution.
Establish and share best practices across the global sales organization, contributing to a high-performance sales culture and scalable playbook.
5 years of experience in sales roles, with at least 2 years of proven success in B2B closing roles.
Proven track record of performing in high-velocity B2B sales environments.
Relevant global selling experience.
Experience in B2B sales closure, deal negotiation, and revenue generation.
Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.
Self-starter, detail oriented, metrics driven, collaborative, with excellent communication and stakeholder management skills.
Experience in or understanding of the fintech/payments industry.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAs part of our continued global expansion, our Bangalore-based Global Sales Hub has been operational for over 1.5 years, driving revenue growth and accelerating SME sales across multiple regions. We are looking for dynamic sales professionals to join and help scale a world-class team delivering meaningful business impact worldwide. \n\n \n\n\nABOUT THE ROLE\n\nAs an Inbound Sales Representative for AMER , you will be responsible for driving new business by selling Airwallex’s suite of products to SME prospects in your assigned region. You will be part of our inbound sales team, owning everything from qualification to discovery, solutioning, negotiation, closing, onboarding, and activation.\n\nYou will operate within your assigned region’s time zone and collaborate closely with regional sales leadership to deliver consistent revenue growth. \n\nPlease note: This is not a support role for in-region sales teams. You will independently own and drive sales within assigned territories, taking full accountability for deal execution, and revenue delivery.\n\n \n\n\nRESPONSIBILITIES\n\n - Own the full sales cycle from lead to closure - consistently delivering against revenue targets and key performance metrics.\n\n - Drive revenue growth by building and maintaining a healthy, high-converting pipeline of SME prospects.\n\n - Collaborate cross-functionally with regional sales, marketing, operations, and product teams to scale Airwallex’s go-to-market strategy.\n\n - Define and refine sales processes including outreach cadences, qualification workflows, CRM hygiene, and reporting to maximize productivity.\n\n - Negotiate commercial contracts and partnership agreements, working closely with legal, finance, and strategy teams to drive deal execution.\n\n - Establish and share best practices across the global sales organization, contributing to a high-performance sales culture and scalable playbook.\n\n \n\n\nMINIMUM QUALIFICATIONS\n\n - 5 years of experience in sales roles, with at least 2 years of proven success in B2B closing roles.\n\n - Proven track record of performing in high-velocity B2B sales environments.\n\n - Relevant global selling experience.\n\n - Experience in B2B sales closure, deal negotiation, and revenue generation.\n\n - Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.\n\n - Self-starter, detail oriented, metrics driven, collaborative, with excellent communication and stakeholder management skills.\n\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in or understanding of the fintech/payments industry.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b9f4b98-1731-4e1b-8895-0ca1b1bb1279","title":"Senior Software Engineer, New Products ","department":"Engineering","team":"CTO Office","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T10:55:37.781+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3b9f4b98-1731-4e1b-8895-0ca1b1bb1279","applyUrl":"https://jobs.ashbyhq.com/airwallex/3b9f4b98-1731-4e1b-8895-0ca1b1bb1279/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Hiring Location: London (Hybrid Mode)
Total Compensation: 140,000 to 200,000 GBP
The Founders’ Lab turns ambitious, ambiguous ideas into financial products that can be tested with real users. You’ll combine software engineering and product judgement to move from executive vision to working software quickly, with ownership across the full product lifecycle.
Partner directly with the CEO and global leadership to turn strategic visions and disruptive AI capabilities into functional, market-ready financial software in weeks, not quarters.
Shape product direction by synthesising business requirements, regulatory realities, user needs and emerging technology. You won’t just build to a specification — you’ll help define what to build and why.
Run rapid proofs of concept, deploy products to live users, test market fit and balance fast iteration with sound technical foundations.
Deliver end-to-end solutions across the stack, from backend architecture and API design through to frontend polish, putting useful products in the hands of global users.
Build clean, maintainable software from ambiguous executive direction, with complete end-to-end ownership across both product and engineering.
You'll work from our London office three days a week.
6+ years of software engineering experience, with a strong foundation in backend architecture and the ability to work confidently across the full stack when needed.
A track record of personally shipping products from scratch in a high-growth startup, corporate innovation lab or greenfield environment.
Strong product and commercial judgement, with the ability to challenge assumptions and evaluate technical decisions through the lens of user experience and business impact.
A pragmatic, resourceful approach to problem-solving, with a track record of finding creative paths around institutional and technical roadblocks.
Comfort working with high ambiguity and translating high-level strategic or executive direction into clean, maintainable software.
Experience building software that uses generative AI, large language models or intelligent workflow automation.
Experience in fintech, payments, compliance or money-movement infrastructure.
Experience as a startup founder, founding engineer or technical lead of a rapid-prototyping team.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You value in-person collaboration and are happy being in the office three days a week.
The Founders’ Lab is Airwallex’s elite internal innovation hub. Operating like an agile startup backed by our global network, we partner directly with our CEO and Co-Founder to architect, build, and ship next-generation Fintech AI Innovations and 0-to-1 product lines.
We don't build in isolation, nor do we over-engineer for theoretical problems. Our mandate is high-velocity validation: we take raw, ambitious, and ambiguous concepts from the executive suite, build the MVP, and deploy it onto our global financial infrastructure to test with real users.
We look for High-Agency Builders. There are no layers of middle management or rigid ticketing queues here. You will hold complete end-to-end technical and product ownership—wearing the hat of a Product Manager to define the what and the why, and acting as a lead engineer to build the how.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHiring Location: London (Hybrid Mode)\n\nTotal Compensation: 140,000 to 200,000 GBP \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Founders’ Lab turns ambitious, ambiguous ideas into financial products that can be tested with real users. You’ll combine software engineering and product judgement to move from executive vision to working software quickly, with ownership across the full product lifecycle.\n\n - Partner directly with the CEO and global leadership to turn strategic visions and disruptive AI capabilities into functional, market-ready financial software in weeks, not quarters.\n\n - Shape product direction by synthesising business requirements, regulatory realities, user needs and emerging technology. You won’t just build to a specification — you’ll help define what to build and why.\n\n - Run rapid proofs of concept, deploy products to live users, test market fit and balance fast iteration with sound technical foundations.\n\n - Deliver end-to-end solutions across the stack, from backend architecture and API design through to frontend polish, putting useful products in the hands of global users.\n\n - Build clean, maintainable software from ambiguous executive direction, with complete end-to-end ownership across both product and engineering.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 6+ years of software engineering experience, with a strong foundation in backend architecture and the ability to work confidently across the full stack when needed.\n\n - A track record of personally shipping products from scratch in a high-growth startup, corporate innovation lab or greenfield environment.\n\n - Strong product and commercial judgement, with the ability to challenge assumptions and evaluate technical decisions through the lens of user experience and business impact.\n\n - A pragmatic, resourceful approach to problem-solving, with a track record of finding creative paths around institutional and technical roadblocks.\n\n - Comfort working with high ambiguity and translating high-level strategic or executive direction into clean, maintainable software.\n\n\nPREFERRED\n\n - Experience building software that uses generative AI, large language models or intelligent workflow automation.\n\n - Experience in fintech, payments, compliance or money-movement infrastructure.\n\n - Experience as a startup founder, founding engineer or technical lead of a rapid-prototyping team.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Founders’ Lab is Airwallex’s elite internal innovation hub. Operating like an agile startup backed by our global network, we partner directly with our CEO and Co-Founder to architect, build, and ship next-generation Fintech AI Innovations and 0-to-1 product lines.\n\nWe don't build in isolation, nor do we over-engineer for theoretical problems. Our mandate is high-velocity validation: we take raw, ambitious, and ambiguous concepts from the executive suite, build the MVP, and deploy it onto our global financial infrastructure to test with real users.\n\nWe look for High-Agency Builders. There are no layers of middle management or rigid ticketing queues here. You will hold complete end-to-end technical and product ownership—wearing the hat of a Product Manager to define the what and the why, and acting as a lead engineer to build the how.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6a05f3f0-7302-49a2-8d17-d6f652a36f1a","title":"Staff Software Engineer, New Products ","department":"Engineering","team":"CTO Office","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T11:45:23.225+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6a05f3f0-7302-49a2-8d17-d6f652a36f1a","applyUrl":"https://jobs.ashbyhq.com/airwallex/6a05f3f0-7302-49a2-8d17-d6f652a36f1a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Founders’ Lab turns ambitious, high-level concepts into functional software and new product lines. You’ll work across product and engineering to validate ideas quickly, build practical solutions, and establish the foundations for products that can scale within Airwallex.
Partner directly with the CEO and global leadership to translate strategic visions and emerging AI capabilities into functional, market-ready software.
Lead the technical evaluation and implementation of fintech AI technologies and intelligent workflows, identifying how they can best serve Airwallex’s financial platform.
Make pragmatic architectural decisions by prototyping quickly to validate ideas, then structuring successful solutions so they can be handed off and scaled.
Own delivery across the stack, steering backend architecture and systems design while building complete solutions from data models through to user interfaces.
Establish the technical foundations for successful incubation projects and help transition them into standalone product lines within Airwallex.
You'll work from our London office with a hybrid working model.
Essentials
10+ years of software engineering experience, including operating at Staff level or leading technical direction in greenfield environments.
Strong product sense: you look at engineering through a commercial lens and care about user experience, business impact, and why a product is being built—not just the code itself.
Comfort with ambiguity: you enjoy working where requirements aren’t fully defined and can independently map technical specifications from high-level direction.
A pragmatic, resourceful, and self-directed approach to solving problems and working through technical or institutional blockers.
Deep backend and full-stack capabilities, with solid fundamentals in high-performance backend ecosystems and the practical ability to build frontend interfaces when moving quickly.
Clear communication skills, with the ability to discuss deep technical trade-offs with core infrastructure teams and present simplified product outcomes to executive stakeholders.
Preferred
Experience building software that leverages Generative AI, LLMs, or automated agent workflows.
Experience in fintech, payments, multi-currency ledgering, or regulated financial systems.
Prior experience as a founding engineer, technical lead of an R&D team, or technical co-founder.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Founders’ Lab turns ambitious, high-level concepts into functional software and new product lines. You’ll work across product and engineering to validate ideas quickly, build practical solutions, and establish the foundations for products that can scale within Airwallex.\n\n - Partner directly with the CEO and global leadership to translate strategic visions and emerging AI capabilities into functional, market-ready software.\n\n - Lead the technical evaluation and implementation of fintech AI technologies and intelligent workflows, identifying how they can best serve Airwallex’s financial platform.\n\n - Make pragmatic architectural decisions by prototyping quickly to validate ideas, then structuring successful solutions so they can be handed off and scaled.\n\n - Own delivery across the stack, steering backend architecture and systems design while building complete solutions from data models through to user interfaces.\n\n - Establish the technical foundations for successful incubation projects and help transition them into standalone product lines within Airwallex.\n\nYou'll work from our London office with a hybrid working model. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of software engineering experience, including operating at Staff level or leading technical direction in greenfield environments.\n\n - Strong product sense: you look at engineering through a commercial lens and care about user experience, business impact, and why a product is being built—not just the code itself.\n\n - Comfort with ambiguity: you enjoy working where requirements aren’t fully defined and can independently map technical specifications from high-level direction.\n\n - A pragmatic, resourceful, and self-directed approach to solving problems and working through technical or institutional blockers.\n\n - Deep backend and full-stack capabilities, with solid fundamentals in high-performance backend ecosystems and the practical ability to build frontend interfaces when moving quickly.\n\n - Clear communication skills, with the ability to discuss deep technical trade-offs with core infrastructure teams and present simplified product outcomes to executive stakeholders.\n\nPreferred\n\n - Experience building software that leverages Generative AI, LLMs, or automated agent workflows.\n\n - Experience in fintech, payments, multi-currency ledgering, or regulated financial systems.\n\n - Prior experience as a founding engineer, technical lead of an R&D team, or technical co-founder.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"£95,796 – £177,907 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"£95,796 - £177,907","compensationTiers":[{"id":"bf55b93b-0045-475f-ae91-aa9bfb28d3c0","tierSummary":"Base Salary £95,796 – £177,907 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"4e1bd974-c4ee-495a-a2d4-746007094839","summary":"Base Salary £95,796 – £177,907","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":95796,"maxValue":177907},{"id":"76f37dfe-3c8e-4c6d-aced-e8638ecf4e64","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d05c3619-6a3e-4f13-973c-1e39be25699a","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":95796,"maxValue":177907},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}},{"id":"cd3c9842-d328-4175-a63c-f823afddd0e2","title":"Sales Manager, SME & Growth ","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T18:10:14.055+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/cd3c9842-d328-4175-a63c-f823afddd0e2","applyUrl":"https://jobs.ashbyhq.com/airwallex/cd3c9842-d328-4175-a63c-f823afddd0e2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is building toward 10B ARR by 2030, and the SME & Growth business is one of our biggest opportunities because the market remains largely untapped. As Sales Manager, you’ll lead and scale a team of full-cycle Account Executives acquiring and closing customers with 1–500 employees across segments such as travel, ecommerce, and SaaS.
Own revenue delivery, pipeline health, deal quality, and execution velocity across the team.
Coach Account Executives on discovery, deal strategy, negotiation, objection handling, and closing.
Build the processes, metrics, and operating cadence needed to scale a high-performing outbound sales motion.
Use data, AI, and sales tools to improve account research, deal strategy, pipeline visibility, and forecasting accuracy.
Partner with sales leadership and cross-functional teams to refine our ideal customer profile, test new SMB verticals, and turn win/loss insights and revenue outcomes into better execution.
Recruit and develop your team, strengthen our sales motion, and raise the bar on how we serve ambitious businesses.
This role is fully remote.
At least 6 years of experience in B2B sales, including experience managing and coaching Account Executives.
A proven track record of closing deals and managing complex SMB pipelines end to end.
Strong commercial judgment, with the ability to prioritise leads, assess deal quality, and forecast accurately.
Deep experience coaching Account Executives on closing, negotiation, objection handling, and pipeline management.
Experience managing multi-stakeholder deal cycles, including with business owners and finance teams.
Excellent communication skills — structured, persuasive, and credible in commercial negotiations.
Experience operating in a high-growth environment with high accountability.
Experience leading outbound sales motions, including prospecting and cold calling.
A builder mindset, with examples of creating or improving sales processes, enablement, or operating rhythms without relying on an established framework.
Experience leading SMB sales teams in fintech, payments, or trade-related platforms.
Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities.
A demonstrated ability to improve close rates, deal velocity, and win consistency.
Experience using AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy.
A relationship-first leadership style with a strong coaching and talent-development mindset.
Experience in high-growth startups or scale-ups.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You value in-person collaboration and are happy being in the office three days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is building toward 10B ARR by 2030, and the SME & Growth business is one of our biggest opportunities because the market remains largely untapped. As Sales Manager, you’ll lead and scale a team of full-cycle Account Executives acquiring and closing customers with 1–500 employees across segments such as travel, ecommerce, and SaaS.\n\n - Own revenue delivery, pipeline health, deal quality, and execution velocity across the team.\n\n - Coach Account Executives on discovery, deal strategy, negotiation, objection handling, and closing.\n\n - Build the processes, metrics, and operating cadence needed to scale a high-performing outbound sales motion.\n\n - Use data, AI, and sales tools to improve account research, deal strategy, pipeline visibility, and forecasting accuracy.\n\n - Partner with sales leadership and cross-functional teams to refine our ideal customer profile, test new SMB verticals, and turn win/loss insights and revenue outcomes into better execution.\n\n - Recruit and develop your team, strengthen our sales motion, and raise the bar on how we serve ambitious businesses.\n\n\n\nThis role is fully remote.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n \n\n\nESSENTIALS\n\n - At least 6 years of experience in B2B sales, including experience managing and coaching Account Executives.\n\n - A proven track record of closing deals and managing complex SMB pipelines end to end.\n\n - Strong commercial judgment, with the ability to prioritise leads, assess deal quality, and forecast accurately.\n\n - Deep experience coaching Account Executives on closing, negotiation, objection handling, and pipeline management.\n\n - Experience managing multi-stakeholder deal cycles, including with business owners and finance teams.\n\n - Excellent communication skills — structured, persuasive, and credible in commercial negotiations.\n\n - Experience operating in a high-growth environment with high accountability.\n\n - Experience leading outbound sales motions, including prospecting and cold calling.\n\n - A builder mindset, with examples of creating or improving sales processes, enablement, or operating rhythms without relying on an established framework.\n\n \n\n\nPREFERRED\n\n - Experience leading SMB sales teams in fintech, payments, or trade-related platforms.\n\n - Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities.\n\n - A demonstrated ability to improve close rates, deal velocity, and win consistency.\n\n - Experience using AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy.\n\n - A relationship-first leadership style with a strong coaching and talent-development mindset.\n\n - Experience in high-growth startups or scale-ups.\n\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$240K – $290K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$240K - $290K","compensationTiers":[{"id":"7ab4ee80-c8a2-4c34-b420-7fe152b9704c","tierSummary":"Estimated OTE $240K – $290K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"bcee2302-7dff-4244-a8ec-8770c8aef1e4","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1e303002-8be2-4a0a-99b3-319b3a25ecc0","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"cd97572d-17a9-434a-94ab-c31430a8dba5","summary":"Estimated OTE $240K – $290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":290000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":290000}]}},{"id":"00a99ed3-90f1-4bdf-861e-0cbca8940208","title":"Product Lead, Embedded Finance","department":"Product","team":"Scale Platform","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T03:58:12.978+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/00a99ed3-90f1-4bdf-861e-0cbca8940208","applyUrl":"https://jobs.ashbyhq.com/airwallex/00a99ed3-90f1-4bdf-861e-0cbca8940208/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Embedded Finance is a significant growth opportunity for Airwallex and the broader financial industry. You'll shape the product strategy and lead the teams building the capabilities that make sophisticated financial infrastructure accessible to customers and partners.
Own the long-term product vision, strategy, and roadmap for Airwallex’s Embedded Finance portfolio, spanning embedded payments, financial accounts, cards, treasury services, and global money movement.
Lead and develop a high-performing team of Product Managers, creating a culture of ownership, product quality, customer focus, and continuous learning.
Identify opportunities to expand how customers and partners use Airwallex’s financial infrastructure, balancing platform investments with immediate customer and business needs.
Partner with Engineering, Design, Commercial, Partnerships, Operations, Compliance, Risk, Legal, and Executive Leadership to deliver scalable products and align complex stakeholder groups.
Use customer insights, market dynamics, competitive intelligence, and data to set priorities, establish success metrics, and measure customer and business outcomes.
Shape company strategy through a deep understanding of customer needs, market opportunities, and the evolving embedded finance ecosystem.
Act as a thought partner to senior leadership on platform strategy, ecosystem growth, and the future direction of Airwallex’s financial infrastructure products.
You'll work from our San Francisco office three days a week.
Essentials
10+ years of product management experience, including significant experience leading product teams in high-growth technology or fintech environments.
A proven track record of defining and scaling successful platform, infrastructure, payments, fintech, or ecosystem products.
The ability to connect customer needs, technical capabilities, and business objectives into a clear product vision.
Deep customer empathy and strong product intuition, with a passion for creating simple, elegant experiences that solve meaningful customer problems.
Proven success with API or platform integrations and technical go-to-market launches.
A strong analytical and commercial mindset, with experience making data-informed decisions and prioritising high-impact opportunities.
Comfort working across multiple time zones, with exceptional written and verbal communication skills.
A strong record of academic achievement from a highly respected university.
Preferred
Experience in Embedded Finance, Banking-as-a-Service, Payments, Treasury, Cards, Financial Infrastructure, Platform Products, APIs, or Developer Platforms.
Experience building products for businesses, software platforms, marketplaces, or ecosystem partners.
Experience operating in global markets and navigating regulatory, operational, and technical complexity at scale.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited about building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nEmbedded Finance is a significant growth opportunity for Airwallex and the broader financial industry. You'll shape the product strategy and lead the teams building the capabilities that make sophisticated financial infrastructure accessible to customers and partners.\n\n - Own the long-term product vision, strategy, and roadmap for Airwallex’s Embedded Finance portfolio, spanning embedded payments, financial accounts, cards, treasury services, and global money movement.\n\n - Lead and develop a high-performing team of Product Managers, creating a culture of ownership, product quality, customer focus, and continuous learning.\n\n - Identify opportunities to expand how customers and partners use Airwallex’s financial infrastructure, balancing platform investments with immediate customer and business needs.\n\n - Partner with Engineering, Design, Commercial, Partnerships, Operations, Compliance, Risk, Legal, and Executive Leadership to deliver scalable products and align complex stakeholder groups.\n\n - Use customer insights, market dynamics, competitive intelligence, and data to set priorities, establish success metrics, and measure customer and business outcomes.\n\n - Shape company strategy through a deep understanding of customer needs, market opportunities, and the evolving embedded finance ecosystem.\n\n - Act as a thought partner to senior leadership on platform strategy, ecosystem growth, and the future direction of Airwallex’s financial infrastructure products.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of product management experience, including significant experience leading product teams in high-growth technology or fintech environments.\n\n - A proven track record of defining and scaling successful platform, infrastructure, payments, fintech, or ecosystem products.\n\n - The ability to connect customer needs, technical capabilities, and business objectives into a clear product vision.\n\n - Deep customer empathy and strong product intuition, with a passion for creating simple, elegant experiences that solve meaningful customer problems.\n\n - Proven success with API or platform integrations and technical go-to-market launches.\n\n - A strong analytical and commercial mindset, with experience making data-informed decisions and prioritising high-impact opportunities.\n\n - Comfort working across multiple time zones, with exceptional written and verbal communication skills.\n\n - A strong record of academic achievement from a highly respected university.\n\nPreferred\n\n - Experience in Embedded Finance, Banking-as-a-Service, Payments, Treasury, Cards, Financial Infrastructure, Platform Products, APIs, or Developer Platforms.\n\n - Experience building products for businesses, software platforms, marketplaces, or ecosystem partners.\n\n - Experience operating in global markets and navigating regulatory, operational, and technical complexity at scale.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nProduct at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited about building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$240K – $340K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$240K - $340K","compensationTiers":[{"id":"821bacaa-837d-4ba2-9cc1-59a15dd1636a","tierSummary":"$240K – $340K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"61fc9bcd-ebf5-4bad-b166-af0f607d34a6","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"546cf033-8c88-4783-98b0-2f95d888d933","summary":"$240K – $340K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":340000},{"id":"b71ebb17-66cc-4f4e-8b91-6ed76290b2a6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":340000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"ece86a2d-7c0d-48c8-89df-74046880433a","title":"Senior Manager, Obligations Management","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-27T20:42:33.448+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ece86a2d-7c0d-48c8-89df-74046880433a","applyUrl":"https://jobs.ashbyhq.com/airwallex/ece86a2d-7c0d-48c8-89df-74046880433a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As the Senior Manager, Obligations Management, you'll manage and continue to develop the central governance infrastructure used to identify, catalogue, and track regulatory and financial partner requirements across Airwallex’s global footprint. You’ll translate complex requirements into a structured, data-driven, and audit-ready compliance inventory that supports consistent execution across a distributed global organization.
Own and continuously improve the Global Obligations Register, cataloguing international regulatory rules, statutory requirements, and Tier 1 financial partner obligations alongside their compliance controls.
Partner with Risk and Compliance stakeholders to structure mapped controls and reporting obligations for effective independent monitoring, validation, and testing.
Manage and evolve the central global RFI knowledge base, synthesising input from Regulatory Compliance teams and curating consistent, well-supported evidence portfolios for banking partners and regulatory bodies.
Maintain the global central audit register, tracking internal audit findings, external examination gaps, and material regulatory issues while driving accountability for remediation and verified closure.
Partner with Regulatory Legal teams to incorporate legal interpretations and horizon-scanning insights, keeping the obligations registry current and reducing the risk of compliance gaps or control drift.
Establish and improve operating procedures, data standards, governance routines, and reporting for obligations management, RFI responses, and audit issue tracking.
Identify opportunities to replace manual trackers and spreadsheet dependencies with scalable GRC tooling, workflow automation, and compliance dashboards, supporting implementation and adoption with relevant stakeholders.
Coordinate and influence regional and cross-functional contributors to maintain consistent central standards while reflecting local regulatory requirements.
Produce clear management reporting and concise analysis on obligations coverage, control mapping, RFI readiness, audit issues, remediation progress, and emerging risks.
You’ll be based in London, UK or Amsterdam, Netherlands, hybrid in office 3 days a week - Mondays, Wednesdays, and Thursdays.
Essentials
8 to 10+ years of experience in corporate governance, regulatory compliance, internal audit, operational risk management, or a related discipline within a highly regulated financial services, fintech, or banking environment.
3+ years of experience managing a compliance inventory, regulatory obligations framework, audit issue program, RFI process, or GRC work stream in a multi-jurisdictional environment.
Demonstrated experience building or maintaining compliance matrices, mapping internal controls to regulatory requirements, managing audit or examination issues, and coordinating evidence or RFI responses.
Strong ability to translate complex regulatory or legal requirements into clear processes, data structures, ownership models, and actionable reporting.
A high-ownership, systematic approach to problem-solving, with strong written communication and corporate drafting skills.
Proven ability to influence and coordinate regional and cross-functional teams in a global, matrixed organization without relying solely on formal authority.
Experience improving operational processes and implementing practical tooling, workflows, or reporting solutions in a fast-growing environment.
Preferred
Bachelor’s degree in Law, Public Policy, Risk Management, Business Administration, or a related analytical discipline.
Juris Doctor, Master of Laws, or a master’s degree in Regulatory Compliance, Risk Management, or Business Administration.
Professional designation such as Certified Anti-Money Laundering Specialist, Certified Internal Auditor, or an equivalent GRC-related credential.
Experience working within a high-growth cross-border payments company, top-tier neobank, or API-driven digital platform handling high volumes of regulated transactions.
Direct experience selecting, deploying, or configuring Governance, Risk, and Compliance software to support regulatory mapping, evidence management, issue remediation, or workflow automation.
Experience leading projects or mentoring colleagues in obligations management, regulatory change management, compliance operations, audit, or related programs.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.Z
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs the Senior Manager, Obligations Management, you'll manage and continue to develop the central governance infrastructure used to identify, catalogue, and track regulatory and financial partner requirements across Airwallex’s global footprint. You’ll translate complex requirements into a structured, data-driven, and audit-ready compliance inventory that supports consistent execution across a distributed global organization.\n\n - Own and continuously improve the Global Obligations Register, cataloguing international regulatory rules, statutory requirements, and Tier 1 financial partner obligations alongside their compliance controls.\n\n - Partner with Risk and Compliance stakeholders to structure mapped controls and reporting obligations for effective independent monitoring, validation, and testing.\n\n - Manage and evolve the central global RFI knowledge base, synthesising input from Regulatory Compliance teams and curating consistent, well-supported evidence portfolios for banking partners and regulatory bodies.\n\n - Maintain the global central audit register, tracking internal audit findings, external examination gaps, and material regulatory issues while driving accountability for remediation and verified closure.\n\n - Partner with Regulatory Legal teams to incorporate legal interpretations and horizon-scanning insights, keeping the obligations registry current and reducing the risk of compliance gaps or control drift.\n\n - Establish and improve operating procedures, data standards, governance routines, and reporting for obligations management, RFI responses, and audit issue tracking.\n\n - Identify opportunities to replace manual trackers and spreadsheet dependencies with scalable GRC tooling, workflow automation, and compliance dashboards, supporting implementation and adoption with relevant stakeholders.\n\n - Coordinate and influence regional and cross-functional contributors to maintain consistent central standards while reflecting local regulatory requirements.\n\n - Produce clear management reporting and concise analysis on obligations coverage, control mapping, RFI readiness, audit issues, remediation progress, and emerging risks.\n \n \n\nYou’ll be based in London, UK or Amsterdam, Netherlands, hybrid in office 3 days a week - Mondays, Wednesdays, and Thursdays. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8 to 10+ years of experience in corporate governance, regulatory compliance, internal audit, operational risk management, or a related discipline within a highly regulated financial services, fintech, or banking environment.\n\n - 3+ years of experience managing a compliance inventory, regulatory obligations framework, audit issue program, RFI process, or GRC work stream in a multi-jurisdictional environment.\n\n - Demonstrated experience building or maintaining compliance matrices, mapping internal controls to regulatory requirements, managing audit or examination issues, and coordinating evidence or RFI responses.\n\n - Strong ability to translate complex regulatory or legal requirements into clear processes, data structures, ownership models, and actionable reporting.\n\n - A high-ownership, systematic approach to problem-solving, with strong written communication and corporate drafting skills.\n\n - Proven ability to influence and coordinate regional and cross-functional teams in a global, matrixed organization without relying solely on formal authority.\n\n - Experience improving operational processes and implementing practical tooling, workflows, or reporting solutions in a fast-growing environment.\n \n \n\nPreferred\n\n - Bachelor’s degree in Law, Public Policy, Risk Management, Business Administration, or a related analytical discipline.\n\n - Juris Doctor, Master of Laws, or a master’s degree in Regulatory Compliance, Risk Management, or Business Administration.\n\n - Professional designation such as Certified Anti-Money Laundering Specialist, Certified Internal Auditor, or an equivalent GRC-related credential.\n\n - Experience working within a high-growth cross-border payments company, top-tier neobank, or API-driven digital platform handling high volumes of regulated transactions.\n\n - Direct experience selecting, deploying, or configuring Governance, Risk, and Compliance software to support regulatory mapping, evidence management, issue remediation, or workflow automation.\n\n - Experience leading projects or mentoring colleagues in obligations management, regulatory change management, compliance operations, audit, or related programs.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.Z\n\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"741af157-0000-4097-b13c-1e4677a7db49","title":"Director, Channel Partnerships, SME & Growth, Americas","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"MX - Mexico City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T14:19:09.164+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/741af157-0000-4097-b13c-1e4677a7db49","applyUrl":"https://jobs.ashbyhq.com/airwallex/741af157-0000-4097-b13c-1e4677a7db49/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is building its channel partnerships strategy across the Americas, starting with Mexico as part of our market entry. You'll shape how Airwallex wins through partnerships in a new market and build the foundations for broader regional growth.
Lead and scale Airwallex’s channel partnerships strategy across the Americas, starting with building the channel from the ground up in Mexico.
Own the full partner lifecycle, from identifying and qualifying high-value partners to designing scalable network, referral, co-sell, affiliate, co-marketing, and integration programs that drive partner-sourced and partner-influenced growth.
Build a high-quality portfolio across Big 4 consulting firms, ERPs, SaaS platforms, accounting and bookkeeping firms, PE and VC networks, and fintech ecosystem players. Partner with Sales, Marketing, Product, Strategy, and Operations to position Airwallex’s multi-product platform — including FX, cross-border and local payments, cards, treasury, and billing — to partners and their clients.
Build, mentor, and lead a high-performing team of Channel and GTM Partnership Managers as the Americas partnerships function scales.
Represent Airwallex at industry events, conferences, partner forums, panels, and webinars, while owning channel KPIs, pipeline health, conversion metrics, and revenue reporting through CRM tools such as Salesforce.
You'll work from our Mexico City office three days a week.
Demonstrable interest in financial services, fintech, SaaS, and/or payments, with a strong understanding of cross-border payment solutions and global financial infrastructure.
Strong commercial instincts and a track record of consistently meeting or exceeding OKRs and KPIs, with the ability to lead partnership conversations rather than traditional sales conversations.
8+ years of experience in channel partnerships, business development, strategic sales, or a similar role, including at least 3 years in a leadership capacity, ideally in a high-growth, fast-paced environment.
Experience building and delivering presentations for partners, clients, and internal stakeholders, with confidence working with data and spreadsheets using tools such as G-Suite, Looker, and Salesforce.
Excellent written and verbal communication skills in both Spanish and English; fluency in both languages is required.
Experience building a channel partnerships or GTM partnerships function from zero to one, particularly in a new or emerging market such as Mexico or broader Latin America, with knowledge of local payment methods, FX dynamics, and regulatory considerations such as KYC and AML compliance.
An entrepreneurial mindset with a bias toward action and continuous improvement; comfort operating amid evolving priorities, licensing timelines, and limited existing infrastructure.
Curiosity to learn quickly, adapt fast, and grow through stretch opportunities, with a strong ownership mentality aligned with Airwallex’s Operating Principles.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
Please submit your resume in English.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is building its channel partnerships strategy across the Americas, starting with Mexico as part of our market entry. You'll shape how Airwallex wins through partnerships in a new market and build the foundations for broader regional growth.\n\n - Lead and scale Airwallex’s channel partnerships strategy across the Americas, starting with building the channel from the ground up in Mexico.\n\n - Own the full partner lifecycle, from identifying and qualifying high-value partners to designing scalable network, referral, co-sell, affiliate, co-marketing, and integration programs that drive partner-sourced and partner-influenced growth.\n\n - Build a high-quality portfolio across Big 4 consulting firms, ERPs, SaaS platforms, accounting and bookkeeping firms, PE and VC networks, and fintech ecosystem players. Partner with Sales, Marketing, Product, Strategy, and Operations to position Airwallex’s multi-product platform — including FX, cross-border and local payments, cards, treasury, and billing — to partners and their clients.\n\n - Build, mentor, and lead a high-performing team of Channel and GTM Partnership Managers as the Americas partnerships function scales.\n\n - Represent Airwallex at industry events, conferences, partner forums, panels, and webinars, while owning channel KPIs, pipeline health, conversion metrics, and revenue reporting through CRM tools such as Salesforce.\n\n\n\nYou'll work from our Mexico City office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Demonstrable interest in financial services, fintech, SaaS, and/or payments, with a strong understanding of cross-border payment solutions and global financial infrastructure.\n\n - Strong commercial instincts and a track record of consistently meeting or exceeding OKRs and KPIs, with the ability to lead partnership conversations rather than traditional sales conversations.\n\n - 8+ years of experience in channel partnerships, business development, strategic sales, or a similar role, including at least 3 years in a leadership capacity, ideally in a high-growth, fast-paced environment.\n\n - Experience building and delivering presentations for partners, clients, and internal stakeholders, with confidence working with data and spreadsheets using tools such as G-Suite, Looker, and Salesforce.\n\n - Excellent written and verbal communication skills in both Spanish and English; fluency in both languages is required.\n\n\n\n\nPREFERRED\n\n - Experience building a channel partnerships or GTM partnerships function from zero to one, particularly in a new or emerging market such as Mexico or broader Latin America, with knowledge of local payment methods, FX dynamics, and regulatory considerations such as KYC and AML compliance.\n\n - An entrepreneurial mindset with a bias toward action and continuous improvement; comfort operating amid evolving priorities, licensing timelines, and limited existing infrastructure.\n\n - Curiosity to learn quickly, adapt fast, and grow through stretch opportunities, with a strong ownership mentality aligned with Airwallex’s Operating Principles.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\nPlease submit your resume in English.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"35a87b30-97cb-4b41-b44b-90aaee593697","title":"Account Executive, Commercial","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CA - British Columbia ","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"CA - Vancouver","address":{"postalAddress":{"postalCode":"V5R 4C1","addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}}],"publishedAt":"2026-10-22T16:55:28.488+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"V5R 4C1","addressRegion":"British Columbia","addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/35a87b30-97cb-4b41-b44b-90aaee593697","applyUrl":"https://jobs.ashbyhq.com/airwallex/35a87b30-97cb-4b41-b44b-90aaee593697/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This role is remote and open to candidates based in British Columbia.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis role is remote and open to candidates based in British Columbia. \n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n\n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n\n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$204K – CA$260K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$204K - CA$260K","compensationTiers":[{"id":"79fbec60-e8e9-4f62-b9bf-e7c3c9729483","tierSummary":"Estimated OTE CA$204K – CA$260K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"d48b3750-c705-4626-a489-6f840cd21f5e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"4e327165-f28c-4c85-aa4d-0facb5b83c27","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7f416f56-87bb-4b4f-8939-c615dad7cbb7","summary":"Estimated OTE CA$204K – CA$260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":204000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":204000,"maxValue":260000}]}},{"id":"9f8b52f7-cad6-40d1-9f98-2f2ed0cb3905","title":"Staff Product Manager, T:0 (Agentic) Finance","department":"Product","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-22T02:59:31.820+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9f8b52f7-cad6-40d1-9f98-2f2ed0cb3905","applyUrl":"https://jobs.ashbyhq.com/airwallex/9f8b52f7-cad6-40d1-9f98-2f2ed0cb3905/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast.
The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact
This role will be part of T:0, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work.
In this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new agentic product.
Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans
Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there
Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape
7 + years of overall professional experience
Demonstrated experience in novel fields like AI, ML, LLM etc
Previous experience as a startup founder or early joiner is highly desirable
Bachelor's degree or higher within STEM
Experience in product management building products from 0-1
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
At Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nWe leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast. \n\nThe team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact\n\n \n\n\nRESPONSIBILITIES\n\nThis role will be part of T:0 https://t0.ai/about, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work. \n\nIn this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new agentic product. \n\n - Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans\n\n - Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there\n\n - Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape\n\n \n\n\nTHIS ROLE IS BASED IN SF\n\n \n\n\nWHO YOU ARE\n\n - 7 + years of overall professional experience \n\n - Demonstrated experience in novel fields like AI, ML, LLM etc\n\n - Previous experience as a startup founder or early joiner is highly desirable \n\n - Bachelor's degree or higher within STEM \n\n - Experience in product management building products from 0-1\n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n \n\n\nCOMPANY CULTURE\n\nAt Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $270K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $270K","compensationTiers":[{"id":"654124f8-a1b9-44e8-86d4-ef6651dd7eec","tierSummary":"$190K – $270K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"faaa7d70-387f-44bf-8cbf-9c98ed7f0538","summary":"$190K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"id":"5367f406-35cc-408d-95a0-8aaad2259b0c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5a31f391-9def-4013-a8e5-fe30b8821b00","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"16b7b0fd-a514-4c3a-802a-15dcf3b6fb64","title":"Product Lead, T:0 (Agentic) Finance","department":"Product","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-22T03:00:19.262+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/16b7b0fd-a514-4c3a-802a-15dcf3b6fb64","applyUrl":"https://jobs.ashbyhq.com/airwallex/16b7b0fd-a514-4c3a-802a-15dcf3b6fb64/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This team is building agentic finance that eliminates financial busy work for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.
We leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast.
The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact
This role will be part of T:0, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work.
In this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new agentic product.
Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans
Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there
Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape
6 + years of overall professional experience
Demonstrated experience using AI, LLM, ML etc
Previous experience as a startup founder or early joiner
Bachelor's degree or higher within STEM
Experience in product management building products from 0-1
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
At Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThis team is building agentic finance that eliminates financial busy work for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.\n\nWe leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast. \n\nThe team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact\n\n \n\n\nRESPONSIBILITIES\n\nThis role will be part of T:0 https://t0.ai/about, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work. \n\nIn this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new agentic product. \n\n - Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans\n\n - Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there\n\n - Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape\n\n \n\n\nTHIS ROLE IS BASED IN SF\n\n \n\n\nWHO YOU ARE\n\n - 6 + years of overall professional experience \n\n - Demonstrated experience using AI, LLM, ML etc\n\n - Previous experience as a startup founder or early joiner \n\n - Bachelor's degree or higher within STEM\n\n - Experience in product management building products from 0-1\n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n \n\n\nCOMPANY CULTURE\n\nAt Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$210K – $290K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$210K - $290K","compensationTiers":[{"id":"d661cefa-1e89-4ccc-a009-c2416ba93eda","tierSummary":"$210K – $290K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"97bc6b8e-d7d7-4795-888e-808eb2585ad9","summary":"$210K – $290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":290000},{"id":"73d8c4a1-7498-4cfd-9d7d-d1ff9783326d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"59b2de93-2f64-4dce-ad38-949c596284be","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":290000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a10accf6-67ae-4ea4-b555-4f59f20e5882","title":"Senior Software Engineer, Infrastructure (Citizen Dev)","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-19T08:06:00.557+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a10accf6-67ae-4ea4-b555-4f59f20e5882","applyUrl":"https://jobs.ashbyhq.com/airwallex/a10accf6-67ae-4ea4-b555-4f59f20e5882/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Citizen Developers Infrastructure team builds the internal platform that helps non-product engineering groups create and operate workflows and automations safely. You'll shape the platform services, developer experience, and guardrails that help teams ship value quickly without deep infrastructure knowledge.
Design, build, and evolve the citizen-developer platform and tools that make it easier to create and operate automations and applications.
Establish secure software development lifecycle practices and guardrails so security, compliance, and engineering best practices are built in by default.
Build self-serve development and operations tooling that helps teams move faster while reducing dependence on central platform engineers.
Design, build, and maintain Temporal-based workflow infrastructure, solving for multi-tenancy, high availability, reliability, and cost effectiveness.
Strengthen the Kubernetes and GitOps foundation, including ArgoCD, Helm, and Terraform, so deployments are safe, repeatable, and auditable.
Partner with application teams and citizen developers to define clear tooling, patterns, APIs, contracts, and development processes.
Lead incident response for workflow-related services and drive long-term fixes through code reviews, technical design discussions, and on-call support.
Document standards, best practices, and reference architectures so teams building on the platform have clear, self-serve guidance.
You'll work from our Singapore office five days a week.
6+ years of experience in software or platform engineering, building and operating backend or platform services in production.
Strong hands-on experience with at least one strongly typed backend language, such as Golang or Java, and familiarity with Python or Bash for tooling and automation.
Experience designing and building internal platforms or developer tooling used by multiple teams, with a strong focus on developer experience.
Experience with Kubernetes and GitOps practices and tooling, ideally including ArgoCD and Terraform.
Experience working in highly collaborative, multi-team environments, translating platform constraints into clear APIs, contracts, and paved paths for application teams and citizen developers.
A practical, proactive approach to problem-solving, with the ability to navigate ambiguity, break down complex technical problems, and drive them to closure.
Experience building platforms or tooling for non-product engineering users, such as operations, finance, or analysts, or working with low-code, no-code, or citizen-developer environments.
Proven experience with Temporal or similar workflow and orchestration systems, such as Cadence, Step Functions, or Airflow.
Experience operating large-scale stateful workloads, such as Redis clusters, Cassandra, or HBase, in production.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Citizen Developers Infrastructure team builds the internal platform that helps non-product engineering groups create and operate workflows and automations safely. You'll shape the platform services, developer experience, and guardrails that help teams ship value quickly without deep infrastructure knowledge.\n\n - Design, build, and evolve the citizen-developer platform and tools that make it easier to create and operate automations and applications.\n\n - Establish secure software development lifecycle practices and guardrails so security, compliance, and engineering best practices are built in by default.\n\n - Build self-serve development and operations tooling that helps teams move faster while reducing dependence on central platform engineers.\n\n - Design, build, and maintain Temporal-based workflow infrastructure, solving for multi-tenancy, high availability, reliability, and cost effectiveness.\n\n - Strengthen the Kubernetes and GitOps foundation, including ArgoCD, Helm, and Terraform, so deployments are safe, repeatable, and auditable.\n\n - Partner with application teams and citizen developers to define clear tooling, patterns, APIs, contracts, and development processes.\n\n - Lead incident response for workflow-related services and drive long-term fixes through code reviews, technical design discussions, and on-call support.\n\n - Document standards, best practices, and reference architectures so teams building on the platform have clear, self-serve guidance.\n\nYou'll work from our Singapore office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 6+ years of experience in software or platform engineering, building and operating backend or platform services in production.\n\n - Strong hands-on experience with at least one strongly typed backend language, such as Golang or Java, and familiarity with Python or Bash for tooling and automation.\n\n - Experience designing and building internal platforms or developer tooling used by multiple teams, with a strong focus on developer experience.\n\n - Experience with Kubernetes and GitOps practices and tooling, ideally including ArgoCD and Terraform.\n\n - Experience working in highly collaborative, multi-team environments, translating platform constraints into clear APIs, contracts, and paved paths for application teams and citizen developers.\n\n - A practical, proactive approach to problem-solving, with the ability to navigate ambiguity, break down complex technical problems, and drive them to closure.\n\n\nPREFERRED\n\n - Experience building platforms or tooling for non-product engineering users, such as operations, finance, or analysts, or working with low-code, no-code, or citizen-developer environments.\n\n - Proven experience with Temporal or similar workflow and orchestration systems, such as Cadence, Step Functions, or Airflow.\n\n - Experience operating large-scale stateful workloads, such as Redis clusters, Cassandra, or HBase, in production.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"245a60b1-7e47-442d-af76-e10419024329","title":"Manager, Revenue Enablement, CN","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-23T03:33:58.346+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/245a60b1-7e47-442d-af76-e10419024329","applyUrl":"https://jobs.ashbyhq.com/airwallex/245a60b1-7e47-442d-af76-e10419024329/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and scale revenue enablement for Airwallex’s China go-to-market organisation, helping sales and commercial teams execute with greater clarity, consistency, and speed. You’ll translate business priorities, product updates, customer insights, and market context into practical enablement programmes, content, and operating rhythms that improve how teams sell and serve customers.
Build enablement programmes, content, and operating rhythms that help customer-facing teams execute consistently across China.
Translate complex product, market, and business information into clear guidance that supports better commercial conversations.
Partner with Sales, Product, Product Marketing, Strategy & Operations, and regional leadership to identify capability gaps and equip teams for new initiatives.
Turn feedback from the field into practical improvements to sales tools, learning content, and ways of working.
Improve the clarity, consistency, and speed of go-to-market execution across China.
You’ll work from our Shanghai or Shenzhen office five days a week.
Essentials
Experience in revenue enablement, sales enablement, commercial operations, go-to-market strategy, or a closely related role.
Experience designing and delivering enablement programmes, learning content, sales tools, or communications for customer-facing teams.
Strong understanding of sales processes and the ability to turn complex product, market, and business information into clear, practical guidance.
Experience partnering with senior stakeholders across Sales, Product, Marketing, and Operations in a fast-moving organisation.
Strong project management and communication skills, with the ability to manage multiple priorities and drive work from idea through execution.
Fluency in Mandarin and English, with the ability to communicate clearly with stakeholders across China and global teams.
Preferred
Experience in fintech, payments, financial services, SaaS, or another technology-led business.
Experience supporting a China or APAC go-to-market organisation.
Experience using data, CRM insights, or frontline feedback to measure enablement effectiveness and improve programmes.
Experience working in a high-growth or scaling environment.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
主要职责
中国区 Revenue Enablement 团队负责提升中国区销售团队的商业能力、产品理解和销售效率。通过销售培训、内容建设、流程优化、AI 工具应用和跨部门协作，帮助销售团队更好地理解客户需求，传递 Airwallex 产品价值，并推动重点产品和商业项目落地。
该岗位将重点参与 AI-native 销售赋能体系建设，把 AI 工具、知识库、销售内容和业务流程结合起来，提升销售团队获取信息、准备客户沟通、沉淀最佳实践和复制成功经验的效率。
1. 开发和实施销售赋能计划：
- 设计并执行中国区销售赋能策略，包括培训、销售工具、知识库、销售流程和最佳实践
- 帮助销售团队快速理解 Airwallex 产品、客户场景和核心价值主张
- 建立可复制的销售方法和赋能机制，提升销售团队的效率和业务表现
2. 推动 AI 赋能和销售效率提升：
- 探索并落地 AI 在销售赋能中的应用，包括产品知识问答、销售材料生成、客户场景分析、培训内容整理和销售辅导
- 与业务团队合作，将分散的产品信息、客户案例、FAQ 和销售经验沉淀为可复用的 AI-ready 知识资产
- 持续评估 AI 工具输出质量和使用效果，帮助销售团队更高效、更准确地获取信息和准备客户沟通
3. 销售培训和新人培养：
- 开发和协调定期销售培训，覆盖产品知识、市场趋势、客户案例、销售技巧和常见异议处理
- 为新员工设计并执行 onboarding 计划，帮助其快速熟悉产品、销售流程和商业场景
- 将线下培训、线上材料、录播内容、AI 知识助手和自助学习资源结合，提升培训覆盖和复用效率
4. 内容、工具和知识体系建设：
- 创建、管理和优化销售材料及工具，如销售演示、产品手册、案例研究、FAQ、销售话术和竞争分析
- 与产品、市场和销售团队合作，确保销售内容准确、清晰、易用，并能支持实际销售场景
- 结合 AI 工具提升内容生产、知识整理、信息检索和销售支持效率，让 enablement 内容可以持续更新和规模化复用
5. 支持重点产品和 GTM 项目：
- 参与重点产品发布和 go-to-market 项目，协助梳理目标客户、使用场景、销售切入点和商业价值
- 推动产品、市场、销售和运营团队之间的信息同步，确保销售团队及时获得最新市场信息和产品更新
- 跟踪销售团队对培训、材料、AI 工具和销售流程的使用反馈，持续优化赋能方式
6. 跨部门协作：
- 与 Sales、Product、Product Marketing、Strategy、Operations 等团队紧密合作，推动销售赋能项目落地
- 作为不同团队之间的连接点，确保信息传递清晰、责任明确、执行顺畅
## 任职要求
1. 3 年以上销售赋能、GTM、产品营销、销售运营、客户管理或相关岗位经验
2. 具备较强的学习能力，能快速理解复杂产品、客户场景和商业模式
3. 具备优秀的沟通和跨部门协作能力，能够与销售、产品、市场和运营团队有效合作
4. 能够将复杂信息转化为清晰、实用的销售内容、培训材料和销售工具
5. 熟悉主流 AI 工具，并能在实际工作中使用 AI 提升内容生产、知识管理、信息检索、问题拆解和销售支持效率
6. 能够判断 AI 输出的准确性、适用场景和风险边界，而不是只把 AI 作为简单文案工具
7. 熟悉销售流程、销售工具或 CRM 系统，有销售自动化、知识库或 AI 工作流使用经验优先
8. 具备良好的项目管理能力，能够同时推进多个赋能项目和培训计划
9. 中英文沟通熟练，书写能力优秀
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and scale revenue enablement for Airwallex’s China go-to-market organisation, helping sales and commercial teams execute with greater clarity, consistency, and speed. You’ll translate business priorities, product updates, customer insights, and market context into practical enablement programmes, content, and operating rhythms that improve how teams sell and serve customers.\n\n - Build enablement programmes, content, and operating rhythms that help customer-facing teams execute consistently across China.\n\n - Translate complex product, market, and business information into clear guidance that supports better commercial conversations.\n\n - Partner with Sales, Product, Product Marketing, Strategy & Operations, and regional leadership to identify capability gaps and equip teams for new initiatives.\n\n - Turn feedback from the field into practical improvements to sales tools, learning content, and ways of working.\n\n - Improve the clarity, consistency, and speed of go-to-market execution across China.\n\nYou’ll work from our Shanghai or Shenzhen office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience in revenue enablement, sales enablement, commercial operations, go-to-market strategy, or a closely related role.\n\n - Experience designing and delivering enablement programmes, learning content, sales tools, or communications for customer-facing teams.\n\n - Strong understanding of sales processes and the ability to turn complex product, market, and business information into clear, practical guidance.\n\n - Experience partnering with senior stakeholders across Sales, Product, Marketing, and Operations in a fast-moving organisation.\n\n - Strong project management and communication skills, with the ability to manage multiple priorities and drive work from idea through execution.\n\n - Fluency in Mandarin and English, with the ability to communicate clearly with stakeholders across China and global teams.\n\nPreferred\n\n - Experience in fintech, payments, financial services, SaaS, or another technology-led business.\n\n - Experience supporting a China or APAC go-to-market organisation.\n\n - Experience using data, CRM insights, or frontline feedback to measure enablement effectiveness and improve programmes.\n\n - Experience working in a high-growth or scaling environment.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\n\n主要职责\n\n\n\n中国区 Revenue Enablement 团队负责提升中国区销售团队的商业能力、产品理解和销售效率。通过销售培训、内容建设、流程优化、AI 工具应用和跨部门协作，帮助销售团队更好地理解客户需求，传递 Airwallex 产品价值，并推动重点产品和商业项目落地。\n\n该岗位将重点参与 AI-native 销售赋能体系建设，把 AI 工具、知识库、销售内容和业务流程结合起来，提升销售团队获取信息、准备客户沟通、沉淀最佳实践和复制成功经验的效率。\n\n\n\n1. 开发和实施销售赋能计划：\n\n - 设计并执行中国区销售赋能策略，包括培训、销售工具、知识库、销售流程和最佳实践\n\n - 帮助销售团队快速理解 Airwallex 产品、客户场景和核心价值主张\n\n - 建立可复制的销售方法和赋能机制，提升销售团队的效率和业务表现\n\n\n\n2. 推动 AI 赋能和销售效率提升：\n\n - 探索并落地 AI 在销售赋能中的应用，包括产品知识问答、销售材料生成、客户场景分析、培训内容整理和销售辅导\n\n - 与业务团队合作，将分散的产品信息、客户案例、FAQ 和销售经验沉淀为可复用的 AI-ready 知识资产\n\n - 持续评估 AI 工具输出质量和使用效果，帮助销售团队更高效、更准确地获取信息和准备客户沟通\n\n\n\n3. 销售培训和新人培养：\n\n - 开发和协调定期销售培训，覆盖产品知识、市场趋势、客户案例、销售技巧和常见异议处理\n\n - 为新员工设计并执行 onboarding 计划，帮助其快速熟悉产品、销售流程和商业场景\n\n - 将线下培训、线上材料、录播内容、AI 知识助手和自助学习资源结合，提升培训覆盖和复用效率\n\n\n\n4. 内容、工具和知识体系建设：\n\n - 创建、管理和优化销售材料及工具，如销售演示、产品手册、案例研究、FAQ、销售话术和竞争分析\n\n - 与产品、市场和销售团队合作，确保销售内容准确、清晰、易用，并能支持实际销售场景\n\n - 结合 AI 工具提升内容生产、知识整理、信息检索和销售支持效率，让 enablement 内容可以持续更新和规模化复用\n\n\n\n5. 支持重点产品和 GTM 项目：\n\n - 参与重点产品发布和 go-to-market 项目，协助梳理目标客户、使用场景、销售切入点和商业价值\n\n - 推动产品、市场、销售和运营团队之间的信息同步，确保销售团队及时获得最新市场信息和产品更新\n\n - 跟踪销售团队对培训、材料、AI 工具和销售流程的使用反馈，持续优化赋能方式\n\n\n\n6. 跨部门协作：\n\n - 与 Sales、Product、Product Marketing、Strategy、Operations 等团队紧密合作，推动销售赋能项目落地\n\n - 作为不同团队之间的连接点，确保信息传递清晰、责任明确、执行顺畅\n\n\n\n## 任职要求\n\n\n\n1. 3 年以上销售赋能、GTM、产品营销、销售运营、客户管理或相关岗位经验\n\n2. 具备较强的学习能力，能快速理解复杂产品、客户场景和商业模式\n\n3. 具备优秀的沟通和跨部门协作能力，能够与销售、产品、市场和运营团队有效合作\n\n4. 能够将复杂信息转化为清晰、实用的销售内容、培训材料和销售工具\n\n5. 熟悉主流 AI 工具，并能在实际工作中使用 AI 提升内容生产、知识管理、信息检索、问题拆解和销售支持效率\n\n6. 能够判断 AI 输出的准确性、适用场景和风险边界，而不是只把 AI 作为简单文案工具\n\n7. 熟悉销售流程、销售工具或 CRM 系统，有销售自动化、知识库或 AI 工作流使用经验优先\n\n8. 具备良好的项目管理能力，能够同时推进多个赋能项目和培训计划\n\n9. 中英文沟通熟练，书写能力优秀\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a7108bf6-2e75-4688-85fc-f034d339d949","title":"Product Lead, Agentic Payments Platform","department":"Product","team":"Product","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}}],"publishedAt":"2026-06-24T02:54:34.980+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a7108bf6-2e75-4688-85fc-f034d339d949","applyUrl":"https://jobs.ashbyhq.com/airwallex/a7108bf6-2e75-4688-85fc-f034d339d949/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Role
At Airwallex, product is at the heart of everything we do. We are looking for visionaries to come build the next-generation payments platform. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what’s possible, and build world-class solutions that scale globally.
As a Product Lead, you’ll play a defining role in shaping the future of our payments infrastructure by pioneering an Agentic Payments Platform. You will be tasked to reimagine existing industry workflows with AI-native capabilities—designing strategy, defining solutions, and driving delivery from concept to launch. You’ll lead our Payments Product team, focused on building and optimizing the core clearing and settlement platform that powers how money moves across card networks, banks, ledgers, and most importantly: our merchants' wallets. As we grow and scale transaction volume worldwide, this platform needs to go beyond being robust and cost-efficient; it must actively anticipate and automate the future of money movement.
In this role, you’ll lead key initiatives end-to-end, including:
Owning the end-to-end merchant experience: From instant, low-friction onboarding through to the ongoing lifecycle, reducing complexity at every step.
Optimizing global payment flows: Enhancing platform capabilities (e.g., intelligent batching, fee netting, routing) to improve settlement speed, accuracy, and cash velocity.
Strengthening infrastructure: Driving reliability, compliance, and liquidity management to deliver resilient capabilities for reconciliation and regulatory reporting.
Deploying AI-native capabilities: Embedding autonomous agents into how we interact with merchants, collect feedback, and automate traditional industry workflows—powering smarter support, proactive insights, and real-time visibility.
You’ll work closely with product, engineering, design, and commercial teams to bring these cutting-edge capabilities to life, and help shape the infrastructure behind one of the most dynamic, AI-forward fintech platforms in the world.
10+ years of experience in a high-growth environment, ideally in fintech or platform products.
Bachelor’s degree or higher, with strong academic performance; technical or engineering coursework a plus.
Technical fluency and the ability to engage confidently in architectural discussions around high-scale, mission-critical systems.
Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams.
Analytical rigour: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset.
Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly.
Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams.
Experience building or scaling API products, ideally in a fintech or payments environment
This is a chance to own core infrastructure that powers global money movement - and make an outsized impact at one of the fastest-growing fintech companies in the world.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nThe Role\n\nAt Airwallex, product is at the heart of everything we do. We are looking for visionaries to come build the next-generation payments platform. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what’s possible, and build world-class solutions that scale globally.\n\nAs a Product Lead, you’ll play a defining role in shaping the future of our payments infrastructure by pioneering an Agentic Payments Platform. You will be tasked to reimagine existing industry workflows with AI-native capabilities—designing strategy, defining solutions, and driving delivery from concept to launch. You’ll lead our Payments Product team, focused on building and optimizing the core clearing and settlement platform that powers how money moves across card networks, banks, ledgers, and most importantly: our merchants' wallets. As we grow and scale transaction volume worldwide, this platform needs to go beyond being robust and cost-efficient; it must actively anticipate and automate the future of money movement.\n\nIn this role, you’ll lead key initiatives end-to-end, including:\n\n - Owning the end-to-end merchant experience: From instant, low-friction onboarding through to the ongoing lifecycle, reducing complexity at every step.\n\n - Optimizing global payment flows: Enhancing platform capabilities (e.g., intelligent batching, fee netting, routing) to improve settlement speed, accuracy, and cash velocity.\n\n - Strengthening infrastructure: Driving reliability, compliance, and liquidity management to deliver resilient capabilities for reconciliation and regulatory reporting.\n\n - Deploying AI-native capabilities: Embedding autonomous agents into how we interact with merchants, collect feedback, and automate traditional industry workflows—powering smarter support, proactive insights, and real-time visibility.\n\nYou’ll work closely with product, engineering, design, and commercial teams to bring these cutting-edge capabilities to life, and help shape the infrastructure behind one of the most dynamic, AI-forward fintech platforms in the world.\n\n\n\n\nREQUIREMENTS\n\n - 10+ years of experience in a high-growth environment, ideally in fintech or platform products.\n\n - Bachelor’s degree or higher, with strong academic performance; technical or engineering coursework a plus.\n\n - Technical fluency and the ability to engage confidently in architectural discussions around high-scale, mission-critical systems.\n\n - Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams.\n\n - Analytical rigour: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset.\n\n - Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly.\n\n - Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams.\n\n\n\n\nPREFERRED\n\n - Experience building or scaling API products, ideally in a fintech or payments environment\n\nThis is a chance to own core infrastructure that powers global money movement - and make an outsized impact at one of the fastest-growing fintech companies in the world.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"281e3717-87dc-4036-ab1c-5d35bb83b319","title":"Staff Mobile Engineer, Foundation","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T10:10:51.023+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/281e3717-87dc-4036-ab1c-5d35bb83b319","applyUrl":"https://jobs.ashbyhq.com/airwallex/281e3717-87dc-4036-ab1c-5d35bb83b319/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Mobile Engineer on the Mobile Foundations team, you’ll lead the technical direction of Airwallex’s native mobile platform across iOS and Android. You’ll shape the architecture, shared libraries, and tooling that help product squads ship faster, more reliably, and with a consistent user experience.
Define and evolve the shared mobile architecture across navigation, state management, networking, offline strategies, error handling, modularisation, and boundaries between platform foundations and product features.
Own critical mobile platform capabilities, including design system components, analytics, feature flags, experimentation, authentication, payments, and observability, making them stable, well-documented, and easy for product teams to adopt.
Improve mobile application security, reliability, performance, and observability through anti-tampering measures, certificate pinning, security best practices, crash reporting, logging, metrics, and tracing.
Define and track platform-level measures such as crash-free sessions, ANRs, app start-up time, bundle size, and network performance, using data to guide priorities with product teams.
Own and continuously improve mobile CI/CD pipelines and release workflows across iOS and Android, reducing build times, test flakiness, and friction in shipping new versions.
Drive cross-squad technical initiatives from problem definition through rollout and adoption, aligning engineering, product, design, and platform stakeholders around technical direction and trade-offs.
Raise the bar for mobile engineering through hands-on technical leadership, design reviews, mentoring, documentation, automation, best practices, hiring, and community building.
This is a hybrid role based in San Francisco — you’ll be in the office on Monday, Wednesday and Thursday.
8–10+ years of experience building native mobile applications on iOS or Android, including at least 3+ years operating at a Senior or Staff level.
Deep expertise in one native mobile platform: Swift, SwiftUI, Combine, and async/await on iOS, or Kotlin, AndroidX, Jetpack, Coroutines, and Hilt on Android, with commercial knowledge of both platforms.
A proven track record of leading cross-team technical initiatives and evolving mobile architectures, such as modularisation, design systems, networking, or offline support.
Strong focus on code quality and reliability, including designing for testability and maintainability and writing high-quality automated tests.
Experience owning and improving mobile CI/CD pipelines, including build optimisation, test stability, and release workflows using tools such as GitHub Actions or Bitrise.
Experience driving mobile application security, performance, reliability, observability, or release engineering.
Demonstrated ability to influence without authority, align engineers, product managers, and designers around technical direction, and make pragmatic trade-offs.
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Experience defining and driving a mobile platform roadmap while balancing foundational work with product delivery needs.
Prior ownership of shared mobile libraries or frameworks used by multiple product teams at scale.
Hands-on experience with mobile design systems and component libraries.
Experience with mobile analytics, experimentation, and feature flagging.
Experience with observability tooling such as Crashlytics, Sentry, or logging and metrics platforms.
Experience in payments, fintech, or B2B SaaS, especially in environments where reliability, security, and regulatory requirements are critical.
Experience mentoring senior engineers and contributing to hiring and growing mobile engineering teams.
Contributions to the mobile community through open source, talks, blog posts, or thought leadership in mobile architecture and foundations.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You value in-person collaboration and are happy being in the office five days a week.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Mobile Foundations team sits at the core of Airwallex’s mobile stack. We build and evolve the shared architecture, libraries, and tooling that power our fully native iOS and Android apps. Our apps help businesses manage global B2B payments, submit and approve expenses, and control both virtual and physical Airwallex cards—complete with seamless Apple Pay and Google Pay integration. On iOS, we work with Swift, SwiftUI, Combine, and async/await. On Android, we use Kotlin, AndroidX, Coroutines, Hilt, and the Jetpack ecosystem. Mobile Foundations is a platform / horizontal team: we don’t just build features, we create the building blocks that enable product squads to ship faster, more reliably, and with a consistent, high-quality user experience.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Mobile Engineer on the Mobile Foundations team, you’ll lead the technical direction of Airwallex’s native mobile platform across iOS and Android. You’ll shape the architecture, shared libraries, and tooling that help product squads ship faster, more reliably, and with a consistent user experience.\n\n - Define and evolve the shared mobile architecture across navigation, state management, networking, offline strategies, error handling, modularisation, and boundaries between platform foundations and product features.\n\n - Own critical mobile platform capabilities, including design system components, analytics, feature flags, experimentation, authentication, payments, and observability, making them stable, well-documented, and easy for product teams to adopt.\n\n - Improve mobile application security, reliability, performance, and observability through anti-tampering measures, certificate pinning, security best practices, crash reporting, logging, metrics, and tracing.\n\n - Define and track platform-level measures such as crash-free sessions, ANRs, app start-up time, bundle size, and network performance, using data to guide priorities with product teams.\n\n - Own and continuously improve mobile CI/CD pipelines and release workflows across iOS and Android, reducing build times, test flakiness, and friction in shipping new versions.\n\n - Drive cross-squad technical initiatives from problem definition through rollout and adoption, aligning engineering, product, design, and platform stakeholders around technical direction and trade-offs.\n\n - Raise the bar for mobile engineering through hands-on technical leadership, design reviews, mentoring, documentation, automation, best practices, hiring, and community building.\n\nThis is a hybrid role based in San Francisco — you’ll be in the office on Monday, Wednesday and Thursday.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8–10+ years of experience building native mobile applications on iOS or Android, including at least 3+ years operating at a Senior or Staff level.\n\n - Deep expertise in one native mobile platform: Swift, SwiftUI, Combine, and async/await on iOS, or Kotlin, AndroidX, Jetpack, Coroutines, and Hilt on Android, with commercial knowledge of both platforms.\n\n - A proven track record of leading cross-team technical initiatives and evolving mobile architectures, such as modularisation, design systems, networking, or offline support.\n\n - Strong focus on code quality and reliability, including designing for testability and maintainability and writing high-quality automated tests.\n\n - Experience owning and improving mobile CI/CD pipelines, including build optimisation, test stability, and release workflows using tools such as GitHub Actions or Bitrise.\n\n - Experience driving mobile application security, performance, reliability, observability, or release engineering.\n\n - Demonstrated ability to influence without authority, align engineers, product managers, and designers around technical direction, and make pragmatic trade-offs.\n\n - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n\n\nPREFERRED\n\n - Experience defining and driving a mobile platform roadmap while balancing foundational work with product delivery needs.\n\n - Prior ownership of shared mobile libraries or frameworks used by multiple product teams at scale.\n\n - Hands-on experience with mobile design systems and component libraries.\n\n - Experience with mobile analytics, experimentation, and feature flagging.\n\n - Experience with observability tooling such as Crashlytics, Sentry, or logging and metrics platforms.\n\n - Experience in payments, fintech, or B2B SaaS, especially in environments where reliability, security, and regulatory requirements are critical.\n\n - Experience mentoring senior engineers and contributing to hiring and growing mobile engineering teams.\n\n - Contributions to the mobile community through open source, talks, blog posts, or thought leadership in mobile architecture and foundations.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Mobile Foundations team sits at the core of Airwallex’s mobile stack. We build and evolve the shared architecture, libraries, and tooling that power our fully native iOS and Android apps. Our apps help businesses manage global B2B payments, submit and approve expenses, and control both virtual and physical Airwallex cards—complete with seamless Apple Pay and Google Pay integration. On iOS, we work with Swift, SwiftUI, Combine, and async/await. On Android, we use Kotlin, AndroidX, Coroutines, Hilt, and the Jetpack ecosystem. Mobile Foundations is a platform / horizontal team: we don’t just build features, we create the building blocks that enable product squads to ship faster, more reliably, and with a consistent, high-quality user experience.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $300K","compensationTiers":[{"id":"60c7aedb-2ecd-480e-a5b1-482af1c7e0cb","tierSummary":"$180K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"af2d83d4-8baa-426d-8e7d-756b4f0ba552","summary":"$180K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":300000},{"id":"4b1be2fc-4804-4b93-9d55-a6292e74bff6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"879ff772-adc3-4873-a011-09bc1f747b8d","title":"Senior Product Manager, Liquidity Platform","department":"Product","team":"Financial Markets","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-23T23:39:47.252+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/879ff772-adc3-4873-a011-09bc1f747b8d","applyUrl":"https://jobs.ashbyhq.com/airwallex/879ff772-adc3-4873-a011-09bc1f747b8d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Liquidity Platform sits at the heart of Airwallex's financial infrastructure, making sure that money is always in the right place, at the right time, and used in the most effective way. The team manages liquidity across both customer-held funds and Airwallex's own funds, spanning safeguarding, rebalancing, cash investments, bank account management, counterparty risk, and the data foundations that power all of it.
We automate complex, cross-regional financial operations at scale, managing funds efficiently, securely, and intelligently with an AI-native mindset. This is what enables Airwallex to enter new markets confidently, meet regulatory standards across diverse markets, and improve financial performance as the platform grows.
As the Senior Product Manager, Liquidity Platform, you will own a critical part of Airwallex’s Liquidity Platform. You will define strategy, shape roadmap, and drive execution with a primary focus on safeguarding. At Airwallex's scale, safeguarding is far more than a compliance requirement. It is a core product capability that enables new market entry, underpins the trust of hundreds of thousands of businesses, and unlocks real operational efficiency and material financial return. Beyond safeguarding, you will also own bank account lifecycle management, counterparty risk monitoring, and play a key role in building AI-powered liquidity insights.
You will work closely with Engineering, Finance, Compliance, Financial Partnerships, and banking partners to translate regulatory, operational, and financial requirements into scalable platform capabilities. This is a high-impact role for someone who enjoys ambiguity, leads with ownership, and is motivated by solving structural problems in a fast-moving fintech environment.
Own product strategy, roadmap, and execution for key areas within the Liquidity Platform, with a primary focus on safeguarding and adjacent risk and control capabilities.
Design and deliver compliant, scalable safeguarding automation to support new market launches and maintain accurate, up-to-date product logic as regulations evolve.
Identify and drive structural improvements to safeguarding operations, including buffer management, FX exposure management, and interest returns on safeguarded cash.
Own the roadmap for bank account management across account opening, changes, and closure, improving reliability of bank account data foundation and reducing manual overhead as Airwallex’s partner network grows.
Build systematic product capabilities for counterparty risk management, helping Airwallex proactively monitor and mitigate unintended exposure to partner banks, before risk crystallises into losses.
Drive the development of intelligent cash reporting and analytics capabilities, giving Finance an accurate view of current positions as well as reliable forecasts.
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
6 years of overall professional experience, including strong product management experience in fintech, financial services, payments, treasury, or other regulated industries.
Experience owning and prioritising multi-quarter product roadmaps in complex cross-functional environments.
Strong ability to translate regulatory, operational, and financial requirements into scalable product solutions.
Proven track record of solving structural, recurring problems through technology, systems thinking and data-driven decision-making.
Strong stakeholder management and communication skills, with the ability to influence technical and non-technical audiences across functions.
Strong analytical capability, with hands-on comfort using data and AI tooling as part of day-to-day product work.
STEM Bachelor’s degree or higher with strong academic achievement.
Experience with liquidity management, safeguarding, bank account management, treasury infrastructure, and/or counterparty risk management.
Experience working closely with Engineering, Finance, Compliance, Financial partnerships, or banking partners in a regulated environment.
Experience supporting global or multi-market product launches where regulatory requirements vary meaningfully by region.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Liquidity Platform sits at the heart of Airwallex's financial infrastructure, making sure that money is always in the right place, at the right time, and used in the most effective way. The team manages liquidity across both customer-held funds and Airwallex's own funds, spanning safeguarding, rebalancing, cash investments, bank account management, counterparty risk, and the data foundations that power all of it.\n\n\n\nWe automate complex, cross-regional financial operations at scale, managing funds efficiently, securely, and intelligently with an AI-native mindset. This is what enables Airwallex to enter new markets confidently, meet regulatory standards across diverse markets, and improve financial performance as the platform grows.\n\n\n\n\nWHAT YOU’LL DO\n\nAs the Senior Product Manager, Liquidity Platform, you will own a critical part of Airwallex’s Liquidity Platform. You will define strategy, shape roadmap, and drive execution with a primary focus on safeguarding. At Airwallex's scale, safeguarding is far more than a compliance requirement. It is a core product capability that enables new market entry, underpins the trust of hundreds of thousands of businesses, and unlocks real operational efficiency and material financial return. Beyond safeguarding, you will also own bank account lifecycle management, counterparty risk monitoring, and play a key role in building AI-powered liquidity insights.\n\n\n\nYou will work closely with Engineering, Finance, Compliance, Financial Partnerships, and banking partners to translate regulatory, operational, and financial requirements into scalable platform capabilities. This is a high-impact role for someone who enjoys ambiguity, leads with ownership, and is motivated by solving structural problems in a fast-moving fintech environment.\n\n\n\n\nRESPONSIBILITIES\n\n - Own product strategy, roadmap, and execution for key areas within the Liquidity Platform, with a primary focus on safeguarding and adjacent risk and control capabilities.\n\n - Design and deliver compliant, scalable safeguarding automation to support new market launches and maintain accurate, up-to-date product logic as regulations evolve.\n\n - Identify and drive structural improvements to safeguarding operations, including buffer management, FX exposure management, and interest returns on safeguarded cash.\n\n - Own the roadmap for bank account management across account opening, changes, and closure, improving reliability of bank account data foundation and reducing manual overhead as Airwallex’s partner network grows.\n\n - Build systematic product capabilities for counterparty risk management, helping Airwallex proactively monitor and mitigate unintended exposure to partner banks, before risk crystallises into losses.\n\n - Drive the development of intelligent cash reporting and analytics capabilities, giving Finance an accurate view of current positions as well as reliable forecasts.\n \n \n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 6 years of overall professional experience, including strong product management experience in fintech, financial services, payments, treasury, or other regulated industries.\n\n - Experience owning and prioritising multi-quarter product roadmaps in complex cross-functional environments.\n\n - Strong ability to translate regulatory, operational, and financial requirements into scalable product solutions.\n\n - Proven track record of solving structural, recurring problems through technology, systems thinking and data-driven decision-making.\n\n - Strong stakeholder management and communication skills, with the ability to influence technical and non-technical audiences across functions.\n\n - Strong analytical capability, with hands-on comfort using data and AI tooling as part of day-to-day product work.\n\n - STEM Bachelor’s degree or higher with strong academic achievement.\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with liquidity management, safeguarding, bank account management, treasury infrastructure, and/or counterparty risk management.\n\n - Experience working closely with Engineering, Finance, Compliance, Financial partnerships, or banking partners in a regulated environment.\n\n - Experience supporting global or multi-market product launches where regulatory requirements vary meaningfully by region.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5a56c650-1c11-4559-ab5a-b3f6297582dc","title":"Senior Manager, Startup Marketing","department":"Marketing","team":"Field Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T20:25:49.602+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5a56c650-1c11-4559-ab5a-b3f6297582dc","applyUrl":"https://jobs.ashbyhq.com/airwallex/5a56c650-1c11-4559-ab5a-b3f6297582dc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As the Senior Manager, Startup Marketing, you'll own the end-to-end, integrated go-to-market strategy and execution for attracting, nurturing, and driving pipeline from high-growth startups. You'll build community among founders, VCs, and accelerators, scale startup marketing across physical and digital channels, activate influencers and advocates, convert ecosystem awareness into pipeline, and use data to prove impact.
Own the go-to-market strategy, execution, and launch of integrated, multi-touch demand-generation campaigns tied directly to pipeline and revenue targets.
Build Airwallex's presence within the startup ecosystem by developing partnerships with VCs, accelerators, and founders, and creating high-impact experiences such as founder dinner series, VC community events, and tactical workshops.
Scale the startup digital engine across owned and paid channels, including lifecycle marketing, events, LinkedIn, founder newsletters, Reddit, and YouTube.
Identify, cultivate, and manage relationships with startup influencers, operators, and high-profile founders to amplify the Airwallex story and drive organic network effects.
Build and deploy automated email nurture programs and targeted outbound campaigns that convert ecosystem awareness into active program interest.
Measure performance, prioritize spend, and report on funnel and pipeline impact to leadership.
This role is based in San Francisco
10+ years of growth or startup marketing experience, with a proven track record in full-stack B2B marketing, growth marketing, or ecosystem management and deep roots in startup, accelerator, or venture capital landscapes.
Strong hands-on experience spanning physical community building, including events and dinners, and digital growth mechanics, including integrated campaigns and email nurtures.
An entrepreneurial, high-initiative mindset with a bias for action, comfort operating with ambiguity, and the grit to build new programs from scratch.
A commercial mindset with a history of owning the full funnel and direct accountability for KPIs such as program enrollments, measurable pipeline, and revenue metrics.
Exceptional interpersonal and communication skills, with the executive presence to engage confidently with VC partners, startup founders, and industry influencers.
Experience driving startup acquisition or developer relations within fintech, payments, or high-growth B2B SaaS.
An established network within the Silicon Valley, NYC, or broader North American startup and venture capital ecosystems.
Advanced proficiency with modern marketing technology stacks, such as Salesforce, Marketo, Outreach, and analytics tools, to independently launch, track, and optimize campaigns.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs the Senior Manager, Startup Marketing, you'll own the end-to-end, integrated go-to-market strategy and execution for attracting, nurturing, and driving pipeline from high-growth startups. You'll build community among founders, VCs, and accelerators, scale startup marketing across physical and digital channels, activate influencers and advocates, convert ecosystem awareness into pipeline, and use data to prove impact.\n\n - Own the go-to-market strategy, execution, and launch of integrated, multi-touch demand-generation campaigns tied directly to pipeline and revenue targets.\n\n - Build Airwallex's presence within the startup ecosystem by developing partnerships with VCs, accelerators, and founders, and creating high-impact experiences such as founder dinner series, VC community events, and tactical workshops.\n\n - Scale the startup digital engine across owned and paid channels, including lifecycle marketing, events, LinkedIn, founder newsletters, Reddit, and YouTube.\n\n - Identify, cultivate, and manage relationships with startup influencers, operators, and high-profile founders to amplify the Airwallex story and drive organic network effects.\n\n - Build and deploy automated email nurture programs and targeted outbound campaigns that convert ecosystem awareness into active program interest.\n\n - Measure performance, prioritize spend, and report on funnel and pipeline impact to leadership.\n\nThis role is based in San Francisco\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 10+ years of growth or startup marketing experience, with a proven track record in full-stack B2B marketing, growth marketing, or ecosystem management and deep roots in startup, accelerator, or venture capital landscapes.\n\n - Strong hands-on experience spanning physical community building, including events and dinners, and digital growth mechanics, including integrated campaigns and email nurtures.\n\n - An entrepreneurial, high-initiative mindset with a bias for action, comfort operating with ambiguity, and the grit to build new programs from scratch.\n\n - A commercial mindset with a history of owning the full funnel and direct accountability for KPIs such as program enrollments, measurable pipeline, and revenue metrics.\n\n - Exceptional interpersonal and communication skills, with the executive presence to engage confidently with VC partners, startup founders, and industry influencers.\n \n \n\n\nPREFERRED\n\n - Experience driving startup acquisition or developer relations within fintech, payments, or high-growth B2B SaaS.\n\n - An established network within the Silicon Valley, NYC, or broader North American startup and venture capital ecosystems.\n\n - Advanced proficiency with modern marketing technology stacks, such as Salesforce, Marketo, Outreach, and analytics tools, to independently launch, track, and optimize campaigns.\n\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n \n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $220K","compensationTiers":[{"id":"203f5ba2-ead5-4d1a-a749-d3c863dac858","tierSummary":"$180K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"57ab9f2a-df6e-4937-88c7-84bc478f8f60","summary":"$180K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":220000},{"id":"303e5826-8965-4fdd-9ba8-721bd0006a7e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"61b1f951-70de-4659-8714-2f8149742b7b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":220000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7bef59e5-5498-4483-9e46-37c750c6a694","title":"Global Lead, Commercial Risk Strategy","department":"Strategy & Operations","team":"Revenue Operations","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T20:55:17.221+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7bef59e5-5498-4483-9e46-37c750c6a694","applyUrl":"https://jobs.ashbyhq.com/airwallex/7bef59e5-5498-4483-9e46-37c750c6a694/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll build and lead Airwallex's first-line commercial risk function globally, reporting directly to the Chief Revenue Officer and shaping how we originate, structure and grow the commercial book. You'll define the frameworks, guidance and governance that help the business pursue sustainable growth while making sound risk decisions.
Own the commercial risk strategy and supportability frameworks for the customers and use cases Airwallex backs.
Drive structured guidance for complex or high-risk merchant opportunities, helping commercial teams move the right opportunities forward while escalating appropriately.
Translate second-line risk appetite and policies into practical commercial playbooks, controls and operating processes.
Build continuous portfolio monitoring that brings together risk tiers, fraud or loss rates, revenue concentration and risk-adjusted commercial performance.
Lead incident post-mortems, root-cause analysis, remediation and governance across multiple lines of defense.
Partner with Sales, Partnerships, Account Management, Revenue Strategy & Operations, Data, Legal, Risk and Compliance to strengthen commercial risk capability and scale global coverage.
You'll work from our San Francisco office on Mondays, Wednesdays and Thursdays.
10–12 years of risk management experience within financial services, including significant experience in first-line or business-aligned roles interfacing directly with front-office or Sales teams.
Deep expertise in at least two of the following areas: credit and portfolio risk, payments or merchant risk, operational and conduct risk, or enterprise risk.
A track record of designing and implementing practical risk frameworks that materially influence commercial strategy within a Three Lines of Defense model.
Strong analytical and data literacy, with the ability to define KPIs, interrogate dashboards, and balance quantitative metrics with qualitative business judgment.
Exceptional communication skills, including the ability to translate complex risk concepts into clear commercial language and navigate challenging risk-versus-revenue discussions with senior stakeholders.
Experience defining commercial risk strategy and supportability frameworks for complex or high-risk customers or use cases.
Experience translating risk appetite and policies into practical playbooks, controls and operating processes for commercial teams.
Experience designing portfolio monitoring frameworks and tracking indicators such as risk tiers, fraud or loss rates, revenue concentration and risk-adjusted commercial performance.
Experience leading incident post-mortems, root-cause analysis, remediation and governance across multiple lines of defense.
Experience partnering with senior commercial, revenue operations, data, legal, risk and compliance stakeholders.
Experience in a high-growth, product-led fintech environment, particularly in payments, issuing, FX or modern banking.
Familiarity with global regulatory and scheme frameworks relevant to B2B fintech, including KYC/AML, sanctions, card network rules and data privacy.
Experience designing portfolio early-warning indicators, concentration limits and stress testing.
Experience recruiting and developing a high-impact risk team with global coverage.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You connect dots across functions and hold the big picture without losing grip on the details.
The Commercial Risk Control team sits in the first line of defense within the Commercial organization and partners directly with Sales, Partnerships, Account Management, Revenue Strategy & Operations and other Legal, Risk and Compliance teams across Airwallex. Our mandate is to embed risk discipline into how we originate, structure and grow our commercial book so that revenue is sustainable and commensurate with the risk we take. We help the business win the right customers faster, avoid the wrong ones earlier, and build a culture where every commercial leader thinks like an owner of our risk profile. You will join at a moment where we are formalising our first line commercial risk function globally, with strong sponsorship from our Chief Revenue Officer (“CRO”), Chief Regulatory and Compliance Officer (“CRCO”) and senior commercial leadership
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll build and lead Airwallex's first-line commercial risk function globally, reporting directly to the Chief Revenue Officer and shaping how we originate, structure and grow the commercial book. You'll define the frameworks, guidance and governance that help the business pursue sustainable growth while making sound risk decisions.\n\n - Own the commercial risk strategy and supportability frameworks for the customers and use cases Airwallex backs.\n\n - Drive structured guidance for complex or high-risk merchant opportunities, helping commercial teams move the right opportunities forward while escalating appropriately.\n\n - Translate second-line risk appetite and policies into practical commercial playbooks, controls and operating processes.\n\n - Build continuous portfolio monitoring that brings together risk tiers, fraud or loss rates, revenue concentration and risk-adjusted commercial performance.\n\n - Lead incident post-mortems, root-cause analysis, remediation and governance across multiple lines of defense.\n\n - Partner with Sales, Partnerships, Account Management, Revenue Strategy & Operations, Data, Legal, Risk and Compliance to strengthen commercial risk capability and scale global coverage.\n\nYou'll work from our San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 10–12 years of risk management experience within financial services, including significant experience in first-line or business-aligned roles interfacing directly with front-office or Sales teams.\n\n - Deep expertise in at least two of the following areas: credit and portfolio risk, payments or merchant risk, operational and conduct risk, or enterprise risk.\n\n - A track record of designing and implementing practical risk frameworks that materially influence commercial strategy within a Three Lines of Defense model.\n\n - Strong analytical and data literacy, with the ability to define KPIs, interrogate dashboards, and balance quantitative metrics with qualitative business judgment.\n\n - Exceptional communication skills, including the ability to translate complex risk concepts into clear commercial language and navigate challenging risk-versus-revenue discussions with senior stakeholders.\n\n - Experience defining commercial risk strategy and supportability frameworks for complex or high-risk customers or use cases.\n\n - Experience translating risk appetite and policies into practical playbooks, controls and operating processes for commercial teams.\n\n - Experience designing portfolio monitoring frameworks and tracking indicators such as risk tiers, fraud or loss rates, revenue concentration and risk-adjusted commercial performance.\n\n - Experience leading incident post-mortems, root-cause analysis, remediation and governance across multiple lines of defense.\n\n - Experience partnering with senior commercial, revenue operations, data, legal, risk and compliance stakeholders.\n\n\nPREFERRED\n\n - Experience in a high-growth, product-led fintech environment, particularly in payments, issuing, FX or modern banking.\n\n - Familiarity with global regulatory and scheme frameworks relevant to B2B fintech, including KYC/AML, sanctions, card network rules and data privacy.\n\n - Experience designing portfolio early-warning indicators, concentration limits and stress testing.\n\n - Experience recruiting and developing a high-impact risk team with global coverage.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Commercial Risk Control team sits in the first line of defense within the Commercial organization and partners directly with Sales, Partnerships, Account Management, Revenue Strategy & Operations and other Legal, Risk and Compliance teams across Airwallex. Our mandate is to embed risk discipline into how we originate, structure and grow our commercial book so that revenue is sustainable and commensurate with the risk we take. We help the business win the right customers faster, avoid the wrong ones earlier, and build a culture where every commercial leader thinks like an owner of our risk profile. You will join at a moment where we are formalising our first line commercial risk function globally, with strong sponsorship from our Chief Revenue Officer (“CRO”), Chief Regulatory and Compliance Officer (“CRCO”) and senior commercial leadership\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $300K","compensationTiers":[{"id":"ea9db03d-5b73-411f-b7b1-e01df24b7b17","tierSummary":"$190K – $300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"4515f34a-3791-4906-9471-39d732ca7d3a","summary":"$190K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":300000},{"id":"4bfb2b03-bda5-4454-a7ee-f9582b818d4b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"22ecc503-c904-4d73-98cd-3042996399ea","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3084b1ab-48f4-4968-b97e-c8c5055e9e88","title":"Counsel, Product Legal, Financial Partnerships","department":"Legal","team":"Product Legal","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"MY - Kuala Lumpur","address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}}}],"publishedAt":"2026-06-29T02:11:55.221+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3084b1ab-48f4-4968-b97e-c8c5055e9e88","applyUrl":"https://jobs.ashbyhq.com/airwallex/3084b1ab-48f4-4968-b97e-c8c5055e9e88/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Legal and Licensing team at Airwallex is a collaborative group of legal minds and licensing experts. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.
What you’ll do
As Counsel, Product Legal, Financial Partnerships, you will play a key role in the legal strategy and execution for Airwallex’s global network of banking and strategic partners, with a primary base in Singapore.
You will partner closely with our Financial Partnerships, Product and Risk teams to structure, negotiate and scale complex deals that underpin our issuing, payments, embedded finance, and yield products. You will also work on partnerships that will enable new market launches and enhance customer acquisition..
In addition to working on complex deals, you will design processes and playbooks that enable fast, repeatable contracting, and help embed AI into our workflows to increase quality and velocity.
This dynamic role is ideal for a product / partnerships lawyer who is comfortable operating at pace in a high‑growth fintech, balancing commercial outcomes with rigorous risk management, and thrives on taking action and delivering results.
This role can be based in Singapore or Malaysia.
Responsibilities:
Lead and execute complex negotiations with banking partners, payment schemes and other financial institutions, using centralized playbooks, escalation matrices and AI‑enabled workflows to manage legal and commercial risk.
Establish and maintain high standards for documentation hygiene, including centralized deal trackers, legal risk registers and contract repositories integrated with AI tooling, so the business can self‑serve and re‑use prior work effectively.
Design, implement and continuously improve processes, templates and playbooks for contracting with financial partners, including intake, risk review, escalation, execution, storage and implementation handoffs to product domain owners and user terms owners.
Champion the use of AI tools in Product Legal, including AI‑assisted contract review, legal risk reviews and PRD analysis, to drive scalable, repeatable workflows and measurable improvements in speed and quality.
Partner with Product, Financial Partnerships, Regulatory Legal, Risk and Commercial teams on new product launches, new regions and complex deal structures, ensuring alignment with Airwallex’s licensing, risk appetite and AI‑native strategy.
Act as a trusted advisor to executives and deal owners on risk‑weighted options, escalation decisions and trade‑offs in high‑value or strategically significant partnerships.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5-10 years of post‑qualification experience as a lawyer, including significant time at a top‑tier law firm and/or in‑house in fintech, payments, banking or adjacent financial services.
Experience drafting and negotiating complex commercial and regulatory‑sensitive agreements , ideally across multiple regions.
Demonstrated ability to build and improve legal processes, playbooks and templates that enable efficient, repeatable contracting at scale, while maintaining strong controls and clear escalation paths.
Excellent communication and stakeholder management skills, with the ability to influence senior commercial, product and risk leaders in a fast‑moving, high‑growth environment.
Qualified to practice law in a common law jurisdiction (for example, Singapore, England & Wales, US, Australia) or equivalent, with strong academic credentials.
Preferred qualifications:
Familiarity with payments, issuing, embedded finance or related products, and the regulatory frameworks that apply to cross‑border financial services.
Prior experience in a legal role at a high‑growth technology company, payments company or bank.
Experience implementing or working with AI‑enabled legal tools (e.g. Harvey, Claude etc.) to enhance contract review processes and knowledge management, and comfort driving AI adoption in a legal team.
Experience supporting partnerships that enable issuing, card programs, embedded finance, stablecoin or digital asset rails, or other next‑generation financial infrastructure.
Ability to operate autonomously, prioritize ruthlessly and move fast with conviction in an AI‑native, global organization, while upholding high standards of craftsmanship and long‑term risk management.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Legal and Licensing team at Airwallex is a collaborative group of legal minds and licensing experts. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.\n\n\n\nWhat you’ll do\n\nAs Counsel, Product Legal, Financial Partnerships, you will play a key role in the legal strategy and execution for Airwallex’s global network of banking and strategic partners, with a primary base in Singapore.\n\nYou will partner closely with our Financial Partnerships, Product and Risk teams to structure, negotiate and scale complex deals that underpin our issuing, payments, embedded finance, and yield products. You will also work on partnerships that will enable new market launches and enhance customer acquisition..\n\nIn addition to working on complex deals, you will design processes and playbooks that enable fast, repeatable contracting, and help embed AI into our workflows to increase quality and velocity.\n\nThis dynamic role is ideal for a product / partnerships lawyer who is comfortable operating at pace in a high‑growth fintech, balancing commercial outcomes with rigorous risk management, and thrives on taking action and delivering results. \n\nThis role can be based in Singapore or Malaysia.\n\n\n\nResponsibilities:\n\n - Lead and execute complex negotiations with banking partners, payment schemes and other financial institutions, using centralized playbooks, escalation matrices and AI‑enabled workflows to manage legal and commercial risk.\n\n - Establish and maintain high standards for documentation hygiene, including centralized deal trackers, legal risk registers and contract repositories integrated with AI tooling, so the business can self‑serve and re‑use prior work effectively.\n\n - Design, implement and continuously improve processes, templates and playbooks for contracting with financial partners, including intake, risk review, escalation, execution, storage and implementation handoffs to product domain owners and user terms owners.\n\n - Champion the use of AI tools in Product Legal, including AI‑assisted contract review, legal risk reviews and PRD analysis, to drive scalable, repeatable workflows and measurable improvements in speed and quality.\n\n - Partner with Product, Financial Partnerships, Regulatory Legal, Risk and Commercial teams on new product launches, new regions and complex deal structures, ensuring alignment with Airwallex’s licensing, risk appetite and AI‑native strategy.\n\n - Act as a trusted advisor to executives and deal owners on risk‑weighted options, escalation decisions and trade‑offs in high‑value or strategically significant partnerships.\n \n \n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - 5-10 years of post‑qualification experience as a lawyer, including significant time at a top‑tier law firm and/or in‑house in fintech, payments, banking or adjacent financial services.\n\n - Experience drafting and negotiating complex commercial and regulatory‑sensitive agreements , ideally across multiple regions.\n\n - Demonstrated ability to build and improve legal processes, playbooks and templates that enable efficient, repeatable contracting at scale, while maintaining strong controls and clear escalation paths.\n\n - Excellent communication and stakeholder management skills, with the ability to influence senior commercial, product and risk leaders in a fast‑moving, high‑growth environment.\n\n - Qualified to practice law in a common law jurisdiction (for example, Singapore, England & Wales, US, Australia) or equivalent, with strong academic credentials.\n\nPreferred qualifications:\n\n - Familiarity with payments, issuing, embedded finance or related products, and the regulatory frameworks that apply to cross‑border financial services.\n\n - Prior experience in a legal role at a high‑growth technology company, payments company or bank.\n\n - Experience implementing or working with AI‑enabled legal tools (e.g. Harvey, Claude etc.) to enhance contract review processes and knowledge management, and comfort driving AI adoption in a legal team.\n\n - Experience supporting partnerships that enable issuing, card programs, embedded finance, stablecoin or digital asset rails, or other next‑generation financial infrastructure.\n\n - Ability to operate autonomously, prioritize ruthlessly and move fast with conviction in an AI‑native, global organization, while upholding high standards of craftsmanship and long‑term risk management.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2c7d5655-3bef-40ec-9455-fe129b7c09e8","title":"Senior Product Manager, T:0 (Agentic) Finance","department":"Product","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-29T02:52:37.908+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2c7d5655-3bef-40ec-9455-fe129b7c09e8","applyUrl":"https://jobs.ashbyhq.com/airwallex/2c7d5655-3bef-40ec-9455-fe129b7c09e8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This team is building production AI that eliminates financial busywork for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.
We leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast.
The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact
This role will be part of T:0, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work.
In this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new agentic product.
Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans
Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there
Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape
4 + years of overall professional experience
Demonstrated experience in fields like AI, ML, LLM etc
Previous experience as a startup founder or early joiner is highly desirable
Bachelor's degree or higher within STEM
Experience in product management building products from 0-1
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
At Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThis team is building production AI that eliminates financial busywork for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.\n\nWe leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast. \n\nThe team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact\n\n \n\n\nRESPONSIBILITIES\n\nThis role will be part of T:0 https://t0.ai/about, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work. \n\nIn this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new agentic product. \n\n - Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans\n\n - Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there\n\n - Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape\n\n \n\n\nTHIS ROLE IS BASED IN SF\n\n \n\n\nWHO YOU ARE\n\n - 4 + years of overall professional experience \n\n - Demonstrated experience in fields like AI, ML, LLM etc\n\n - Previous experience as a startup founder or early joiner is highly desirable \n\n - Bachelor's degree or higher within STEM \n\n - Experience in product management building products from 0-1\n\n - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences\n\n - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights\n\n - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time\n\n - Ability to thrive in cross-cultural and cross-functional teams\n\n - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth\n\n \n\n\nCOMPANY CULTURE\n\nAt Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $270K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $270K","compensationTiers":[{"id":"e0ddcf50-3d52-4871-ab55-55e146cdaf10","tierSummary":"$190K – $270K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"493936e8-5e53-48b9-8d56-92c5bea93ab2","summary":"$190K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"id":"12cc4408-594d-45e4-93f9-1a3a739d55b4","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2295e7cf-b241-4998-b80d-3fb6e84725e0","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"288d26cf-6dd4-4da9-912c-d082d388928f","title":"GTM Partnerships Manager, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-29T06:04:25.167+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/288d26cf-6dd4-4da9-912c-d082d388928f","applyUrl":"https://jobs.ashbyhq.com/airwallex/288d26cf-6dd4-4da9-912c-d082d388928f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You will work closely with other members of the GTM partnerships team and the sales team to nurture and grow both new and existing partners, and you will take ownership over the account management and continued growth of partners. This is a great opportunity to join that team and help shape the next phase of Airwallex’s growth in the Hong Kong region.
Recruit, qualify, and onboard new channel partners to generate client referrals.
Educate partners on the Airwallex product suite and the partner journey, activate partners to increase overall client referral activities, and manage the day-to-day operations and maintenance of partners.
Uncover partners' motivations and devise initiatives and incentives to drive scalable growth across different groups of partners.
Identify and resolve roadblocks/ objections to obtain buy-ins from partners and key stakeholders.
Coordinate with cross-functional teams within Airwallex, including strategy, operations and finance where required to deliver a seamless experience for our partners.
You are results-driven and hold yourself accountable for delivering on growth targets.
You are a relationship builder with strong channel partnerships and contacts to leverage from.
You are creative and are excited about delivering impactful partnerships in unique and strategic ways.
You have extensive experience with best-practice partnership management.
You are a proactive self-starter who can independently identify and execute new partnership opportunities.
You are comfortable with change. You can navigate through ambiguity and are excited to be part of a fast-paced company experiencing hyper-growth.
You are relatable and effective at communicating and managing relationships with external partners.
4+ years’ experience in partnership acquisition or business development.
Experience in negotiation and partnership proposal development preferred.
Experience in sales or working in tech or a fast-growing start-up would be advantageous.
Excellent communication skill that enables close working relationships with key leaders internally and externally.
Excellent written, verbal and in-person communication skills (Cantonese & English mandatory, Chinese good-to-have)
Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
Bachelor’s degree or equivalent.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT YOU'LL DO\n\n\nYou will work closely with other members of the GTM partnerships team and the sales team to nurture and grow both new and existing partners, and you will take ownership over the account management and continued growth of partners. This is a great opportunity to join that team and help shape the next phase of Airwallex’s growth in the Hong Kong region.\n\n \n\n\nRESPONSIBILITIES:\n\n - Recruit, qualify, and onboard new channel partners to generate client referrals.\n\n - Educate partners on the Airwallex product suite and the partner journey, activate partners to increase overall client referral activities, and manage the day-to-day operations and maintenance of partners.\n\n - Uncover partners' motivations and devise initiatives and incentives to drive scalable growth across different groups of partners.\n\n - Identify and resolve roadblocks/ objections to obtain buy-ins from partners and key stakeholders.\n\n - Coordinate with cross-functional teams within Airwallex, including strategy, operations and finance where required to deliver a seamless experience for our partners.\n\n \n\n\nWHO YOU ARE:\n\n - You are results-driven and hold yourself accountable for delivering on growth targets.\n\n - You are a relationship builder with strong channel partnerships and contacts to leverage from.\n\n - You are creative and are excited about delivering impactful partnerships in unique and strategic ways.\n\n - You have extensive experience with best-practice partnership management.\n\n - You are a proactive self-starter who can independently identify and execute new partnership opportunities.\n\n - You are comfortable with change. You can navigate through ambiguity and are excited to be part of a fast-paced company experiencing hyper-growth.\n\n - You are relatable and effective at communicating and managing relationships with external partners.\n\n \n\n\nWHAT YOU WILL BRING:\n\n - 4+ years’ experience in partnership acquisition or business development.\n\n - Experience in negotiation and partnership proposal development preferred.\n\n - Experience in sales or working in tech or a fast-growing start-up would be advantageous.\n\n - Excellent communication skill that enables close working relationships with key leaders internally and externally.\n\n - Excellent written, verbal and in-person communication skills (Cantonese & English mandatory, Chinese good-to-have)\n\n - Strong analytical skills with experience with tools including Excel, PowerPoint, etc.\n\n - Bachelor’s degree or equivalent.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bcf0307f-f4d3-4dca-be57-727130f55dce","title":"Account Executive, Startups","department":"Startups","team":"Sales, Startups","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T08:41:12.275+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bcf0307f-f4d3-4dca-be57-727130f55dce","applyUrl":"https://jobs.ashbyhq.com/airwallex/bcf0307f-f4d3-4dca-be57-727130f55dce/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Startups team at Airwallex partners with the most promising venture-backed companies across Asia to provide seamless access to our global financial infrastructure — empowering them to scale without borders. We sit at the intersection of fintech product, venture capital networks, and founder communities, taking a hands-on, consultative approach to helping startups professionalise their cross-border financial operations from their earliest institutional funding round through to growth stage and beyond.
Our motion is equal parts commercial and ecosystem. We build deep relationships with top-tier VCs, co-host events with accelerators and ecosystem partners, and embed ourselves in the startup communities across Singapore and the broader region. We are a tight, high-conviction team seeking to seed and grow lasting relationships with the companies that will define the next decade of innovation in Asia.
This is not a standard payments sales role. Airwallex has built AgentOS — a production-grade toolkit that lets AI agents work directly with a company's Airwallex account, so founders and finance teams can run cross-border finance operations in plain English instead of clicking through a dashboard. We're one of the first cross-border platforms in the world to ship this, and Singapore is one of the first markets where we're taking it to founders.
As the AI Solutions AE for Singapore startups, you'll be on the front line of that motion. You won't just sell accounts and FX — you'll help AI-native and AI-curious founders reimagine how their finance function runs: multi-currency cash visibility, supplier onboarding, corporate cards and spend, and billing, increasingly driven by agentic workflows. You'll be expected to become genuinely fluent in our AI finance story, translate an early and fast-moving capability into concrete value for each company, and help us build some of our first AgentOS customer stories. Comfort with ambiguity and a real interest in where AI is taking finance are essential — this is beta-stage, frontier work.
As an Account Executive on the Startups team, you will own the full sales cycle — from sourcing and prospecting through to close, onboarding, and ongoing account growth. You will work closely with venture capital partners, ecosystem organisations, and founders directly to build pipeline, convert high-value startup customers, and grow their usage of the Airwallex platform — including our AI finance and AgentOS capabilities — over time.
This is a role for someone passionate about the startup world, energised by founder conversations, excited by AI, and looking to be known in the ecosystem as a trusted partner who helps startups get their financial plumbing right and points them toward what's next.
Own the end-to-end sales process for startup prospects — from initial outreach and discovery through to commercial negotiation, onboarding, and go-live.
Lead consultative, needs-based conversations with founders, finance managers, and CFOs to uncover cross-border pain points and map Airwallex solutions to their specific stage, vertical, and expansion plans.
Develop a strong command of our product and common startup financial operations challenges — including multi-currency treasury, FX cost management, corporate card and spend management, entity setup across jurisdictions, and global payouts — and position Airwallex as the platform that consolidates and simplifies these workflows.
Build and present tailored business cases that go beyond feature comparison, helping prospects understand the downstream implications of their current setup and the strategic value of upgrading their financial infrastructure early.
Develop deep, credible fluency in Airwallex's AI finance offering and keep pace as the product rapidly evolves.
Identify which prospects and existing customers are the best fit for agentic finance workflows, and design concrete, company-specific use cases that map AgentOS skills to real pains.
Run discovery and demos that bring the workflow shift to life, while framing trust and safety honestly for non-technical founders (the agent prepares and drafts; humans approve anything that moves money).
Help seed and document our first AgentOS customer stories in Singapore, and feed learnings back to product and the broader Startups team to sharpen the motion.
Retain and grow a named portfolio of existing startup customers, ensuring they remain active, satisfied, and expanding their usage of the platform.
Monitor customer activity levels, flag churn risks early, and proactively identify upsell and cross-sell opportunities — particularly around product adoption (e.g. spend management, billing/PA, yield, and AI finance workflows).
Serve as the primary relationship holder for your portfolio, maintaining regular touchpoints with founders and finance teams and acting as their internal advocate.
Identify and action graduation opportunities — surfacing high-growth accounts to enterprise or theme teams when deal complexity or GP potential warrants a co-sell or handover.
Work closely with our Venture Partnerships function to convert VC relationships into qualified, warm introductions to portfolio companies.
Develop familiarity with the portfolio companies of our priority VC partners and maintain a clear view of which companies represent the strongest product-market fit for Airwallex.
Contribute insights back to the Venture Partnerships team on what's resonating with portfolio companies, what objections arise, and where we can sharpen our value proposition to VCs.
Actively participate in startup community events, founder networking sessions, VC-hosted gatherings, and ecosystem activations.
Represent Airwallex at external events with credibility and enthusiasm, engaging founders in genuine conversation and building relationships that extend beyond a single transaction.
Attend and engage with industry meetups, accelerator demo days, and partner events.
Contribute to the team's community presence through activities such as social media engagement, content sharing, and being a visible and helpful presence in the startup ecosystem.
5 years of sales experience in a B2B SaaS, fintech, or payments environment, with a track record of meeting or exceeding targets.
Experience selling into venture-backed startups or working within the startup/VC ecosystem.
Familiarity with the Asia startup landscape — key VCs, accelerators, co-working communities, and the general rhythm of the ecosystem.
Demonstrated ability to run a full sales cycle independently — from self-sourced prospecting through to negotiation and close.
Strong consultative selling instincts — you lead with curiosity, ask sharp discovery questions, and build value through understanding rather than pitching features.
Strong acumen with current AI tools, deploying and managing agents, and AI-native solution design. You're the kind of person who experiments with AI tools, follows where the space is going, and gets energised (not intimidated) by an early-stage, fast-changing product.
Genuine affinity and experience in the startup ecosystem.
Comfort with cross-border financial operations concepts.
Excellent communication and relationship-building skills — you're articulate, professional, and equally comfortable presenting to a room of founders as you are doing a 1:1 deep-dive with a finance lead over coffee.
Proficiency with CRM systems (e.g. Salesforce) and structured pipeline management.
Background in fintech, payments, or financial services with an understanding of products such as global accounts, payment acceptance, FX, card issuing, or spend management.
Hands-on exposure to AI tools and agentic workflows (e.g. Claude, Cursor, or similar), or a track record of being an early adopter who can make new technology tangible for non-technical audiences.
Experience managing a backbook or portfolio of accounts alongside new business responsibilities, with demonstrated ability to retain and grow existing customers.
A visible personal presence in the startup community — whether through event attendance, LinkedIn activity, community involvement, or existing relationships with founders and investors.
Entrepreneurial mindset — prior founder experience or side-project background is a genuine plus, as it deepens your empathy for the customers we serve.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Startups team at Airwallex partners with the most promising venture-backed companies across Asia to provide seamless access to our global financial infrastructure — empowering them to scale without borders. We sit at the intersection of fintech product, venture capital networks, and founder communities, taking a hands-on, consultative approach to helping startups professionalise their cross-border financial operations from their earliest institutional funding round through to growth stage and beyond.\n\nOur motion is equal parts commercial and ecosystem. We build deep relationships with top-tier VCs, co-host events with accelerators and ecosystem partners, and embed ourselves in the startup communities across Singapore and the broader region. We are a tight, high-conviction team seeking to seed and grow lasting relationships with the companies that will define the next decade of innovation in Asia.\n\n \n\n\nWHY THIS ROLE IS DIFFERENT — AI SOLUTIONS\n\nThis is not a standard payments sales role. Airwallex has built AgentOS — a production-grade toolkit that lets AI agents work directly with a company's Airwallex account, so founders and finance teams can run cross-border finance operations in plain English instead of clicking through a dashboard. We're one of the first cross-border platforms in the world to ship this, and Singapore is one of the first markets where we're taking it to founders.\n\nAs the AI Solutions AE for Singapore startups, you'll be on the front line of that motion. You won't just sell accounts and FX — you'll help AI-native and AI-curious founders reimagine how their finance function runs: multi-currency cash visibility, supplier onboarding, corporate cards and spend, and billing, increasingly driven by agentic workflows. You'll be expected to become genuinely fluent in our AI finance story, translate an early and fast-moving capability into concrete value for each company, and help us build some of our first AgentOS customer stories. Comfort with ambiguity and a real interest in where AI is taking finance are essential — this is beta-stage, frontier work.\n\n \n\n\nWHAT YOU'LL DO\n\nAs an Account Executive on the Startups team, you will own the full sales cycle — from sourcing and prospecting through to close, onboarding, and ongoing account growth. You will work closely with venture capital partners, ecosystem organisations, and founders directly to build pipeline, convert high-value startup customers, and grow their usage of the Airwallex platform — including our AI finance and AgentOS capabilities — over time.\n\nThis is a role for someone passionate about the startup world, energised by founder conversations, excited by AI, and looking to be known in the ecosystem as a trusted partner who helps startups get their financial plumbing right and points them toward what's next.\n\n\n\n\n\nRESPONSIBILITIES\n\n \n\n\nFULL-CYCLE SALES & CONSULTATIVE SELLING\n\n - Own the end-to-end sales process for startup prospects — from initial outreach and discovery through to commercial negotiation, onboarding, and go-live.\n\n - Lead consultative, needs-based conversations with founders, finance managers, and CFOs to uncover cross-border pain points and map Airwallex solutions to their specific stage, vertical, and expansion plans.\n\n - Develop a strong command of our product and common startup financial operations challenges — including multi-currency treasury, FX cost management, corporate card and spend management, entity setup across jurisdictions, and global payouts — and position Airwallex as the platform that consolidates and simplifies these workflows.\n\n - Build and present tailored business cases that go beyond feature comparison, helping prospects understand the downstream implications of their current setup and the strategic value of upgrading their financial infrastructure early.\n\n\n\n\n\nAI FINANCE & AGENTOS SOLUTIONING\n\n - Develop deep, credible fluency in Airwallex's AI finance offering and keep pace as the product rapidly evolves.\n\n - Identify which prospects and existing customers are the best fit for agentic finance workflows, and design concrete, company-specific use cases that map AgentOS skills to real pains.\n\n - Run discovery and demos that bring the workflow shift to life, while framing trust and safety honestly for non-technical founders (the agent prepares and drafts; humans approve anything that moves money).\n\n - Help seed and document our first AgentOS customer stories in Singapore, and feed learnings back to product and the broader Startups team to sharpen the motion.\n\n \n\n\nBACKBOOK OWNERSHIP & ACCOUNT GROWTH\n\n - Retain and grow a named portfolio of existing startup customers, ensuring they remain active, satisfied, and expanding their usage of the platform.\n\n - Monitor customer activity levels, flag churn risks early, and proactively identify upsell and cross-sell opportunities — particularly around product adoption (e.g. spend management, billing/PA, yield, and AI finance workflows).\n\n - Serve as the primary relationship holder for your portfolio, maintaining regular touchpoints with founders and finance teams and acting as their internal advocate.\n\n - Identify and action graduation opportunities — surfacing high-growth accounts to enterprise or theme teams when deal complexity or GP potential warrants a co-sell or handover.\n\n \n\n\nVC PARTNERSHIPS & WARM INTRODUCTIONS\n\n - Work closely with our Venture Partnerships function to convert VC relationships into qualified, warm introductions to portfolio companies.\n\n - Develop familiarity with the portfolio companies of our priority VC partners and maintain a clear view of which companies represent the strongest product-market fit for Airwallex.\n\n - Contribute insights back to the Venture Partnerships team on what's resonating with portfolio companies, what objections arise, and where we can sharpen our value proposition to VCs.\n\n \n\n\nCOMMUNITY, EVENTS & ECOSYSTEM ENGAGEMENT\n\n - Actively participate in startup community events, founder networking sessions, VC-hosted gatherings, and ecosystem activations.\n\n - Represent Airwallex at external events with credibility and enthusiasm, engaging founders in genuine conversation and building relationships that extend beyond a single transaction.\n\n - Attend and engage with industry meetups, accelerator demo days, and partner events.\n\n - Contribute to the team's community presence through activities such as social media engagement, content sharing, and being a visible and helpful presence in the startup ecosystem.\n \n \n\n\nWHO YOU ARE\n\n \n\n\nMINIMUM QUALIFICATIONS\n\n - 5 years of sales experience in a B2B SaaS, fintech, or payments environment, with a track record of meeting or exceeding targets.\n\n - Experience selling into venture-backed startups or working within the startup/VC ecosystem.\n\n - Familiarity with the Asia startup landscape — key VCs, accelerators, co-working communities, and the general rhythm of the ecosystem.\n\n - Demonstrated ability to run a full sales cycle independently — from self-sourced prospecting through to negotiation and close.\n\n - Strong consultative selling instincts — you lead with curiosity, ask sharp discovery questions, and build value through understanding rather than pitching features.\n\n - Strong acumen with current AI tools, deploying and managing agents, and AI-native solution design. You're the kind of person who experiments with AI tools, follows where the space is going, and gets energised (not intimidated) by an early-stage, fast-changing product.\n\n - Genuine affinity and experience in the startup ecosystem.\n\n - Comfort with cross-border financial operations concepts.\n\n - Excellent communication and relationship-building skills — you're articulate, professional, and equally comfortable presenting to a room of founders as you are doing a 1:1 deep-dive with a finance lead over coffee.\n\n - Proficiency with CRM systems (e.g. Salesforce) and structured pipeline management.\n\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Background in fintech, payments, or financial services with an understanding of products such as global accounts, payment acceptance, FX, card issuing, or spend management.\n\n - Hands-on exposure to AI tools and agentic workflows (e.g. Claude, Cursor, or similar), or a track record of being an early adopter who can make new technology tangible for non-technical audiences.\n\n - Experience managing a backbook or portfolio of accounts alongside new business responsibilities, with demonstrated ability to retain and grow existing customers.\n\n - A visible personal presence in the startup community — whether through event attendance, LinkedIn activity, community involvement, or existing relationships with founders and investors.\n\n - Entrepreneurial mindset — prior founder experience or side-project background is a genuine plus, as it deepens your empathy for the customers we serve.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b5fe8f0-6d21-4f89-8913-6b9e4daa06a0","title":"Product Finance Director ","department":"Finance & Corporate Development","team":"Product Finance","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-29T14:41:35.384+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3b5fe8f0-6d21-4f89-8913-6b9e4daa06a0","applyUrl":"https://jobs.ashbyhq.com/airwallex/3b5fe8f0-6d21-4f89-8913-6b9e4daa06a0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Director of Product Finance, you will own the accounting, reconciliation, and financial governance layer that sits at the heart of Airwallex's core product suite, covering payments, issuing, acquiring, FX, intercompany flows, and our wallet infrastructure.
This is a high-impact, cross-functional role that sits at the intersection of finance, product, and technology. You will be the primary finance partner for Product, Engineering, and Treasury teams, ensuring that every new product launch, fund flow design, and revenue model is built on a sound accounting and controls foundation from day one. At the same time, you will lead the transformation of reconciliation operations through AI and automation, moving the team from largely manual processes toward scalable, technology-first financial operations.
Drive AI adoption and automation in reconciliation: Lead the implementation of AI-based reconciliation tools and automated workflows across cash, intercompany, AR, and treasury operations.
Product accounting ownership: Serve as the primary accounting authority for all product-related fund flows, payment clearing, issuing revenue, acquiring settlements, rebate netting, FX revaluation and intercompany rebalancing. Ensure accounting treatment is documented, reviewed, and consistently applied across entities.
Fee governance and revenue integrity: Own the accounting treatment sign-off process for all new fee types and revenue models. Design and maintain a structured governance framework (with audit trail) for accounting decisions on commercial arrangements, ensuring alignment with US GAAP group standards and local requirements.
Reconciliation operations leadership: Lead the reconciliation and financial operations team, ensuring bank statement access, break resolution, and close-related recon tasks are executed accurately and on time. Drive the team toward T+3 close standards and measurable reduction in open breaks.
Financial Risk Monitoring: Provide monitoring metric for financial risk committee on AR balances and credit risk exposures.
Cost Engine Build-Up: Lead the design and build-out of a scalable cost engine to support cost accruals and reconciliation. Define cost drivers, allocation logic, data sources, and calculation methodologies in collaboration with Product and Engineering teams.
FR and MR Topline Reconciliation Own the reconciliation and continuous improvement of Financial Reporting and Management Reporting topline figures, ensuring consistency between the two outputs, including driving initiatives to bridge the gaps.
Product partnership: Engage early with Product, Engineering, and Legal on new product launches, feature changes, and fund flow redesigns to ensure finance requirements (accounting, controls, reporting, regulatory) are built in from the start.
FX Hub and treasury infrastructure: Support the operationalization of a new FX Hub and related intercompany structures. Lead the accounting design for back-to-back hedge arrangements..
Systems and data quality: Maintain accountability for ledger data quality underpinning reconciliation (e.g. Oracle movement types, BAM records, Leapfin domain tagging). Drive resolution of structural data issues with Engineering and Ops counterparts.
Experience: 10+ years of progressive finance experience, with meaningful exposure to payments, fintech, or financial infrastructure businesses. Prior product finance, technical accounting, or financial operations leadership experience is strongly preferred;.
Qualifications: Master's degree in Accounting, Finance, or a related field; CA/CPA or equivalent professional certification is preferred.
Technical aptitude: A builder's mindset with genuine interest in AI and automation tools. Comfort with data concepts, SQL, or scripting is a plus. Demonstrated ability to work with Engineering and Product teams to solve finance problems through technology rather than headcount.
Product accounting depth: Strong working knowledge of payment product accounting including clearing, settlement, FX revaluation, intercompany and revenue recognition. The ability to design accounting frameworks for novel product structures with limited precedent.
Leadership: Experienced people manager, able to develop a team of managers and individual contributors, build clear ownership, and foster a high-performance culture that prizes quality, speed, and continuous improvement.
Stakeholder management: Comfortable operating as a peer to Product, Engineering, and Treasury leaders. Able to influence decisions without authority and communicate complex accounting positions clearly to non-finance audiences.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE ROLE\n\nAs Director of Product Finance, you will own the accounting, reconciliation, and financial governance layer that sits at the heart of Airwallex's core product suite, covering payments, issuing, acquiring, FX, intercompany flows, and our wallet infrastructure.\n\nThis is a high-impact, cross-functional role that sits at the intersection of finance, product, and technology. You will be the primary finance partner for Product, Engineering, and Treasury teams, ensuring that every new product launch, fund flow design, and revenue model is built on a sound accounting and controls foundation from day one. At the same time, you will lead the transformation of reconciliation operations through AI and automation, moving the team from largely manual processes toward scalable, technology-first financial operations.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n - Drive AI adoption and automation in reconciliation: Lead the implementation of AI-based reconciliation tools and automated workflows across cash, intercompany, AR, and treasury operations.\n\n - Product accounting ownership: Serve as the primary accounting authority for all product-related fund flows, payment clearing, issuing revenue, acquiring settlements, rebate netting, FX revaluation and intercompany rebalancing. Ensure accounting treatment is documented, reviewed, and consistently applied across entities.\n\n - Fee governance and revenue integrity: Own the accounting treatment sign-off process for all new fee types and revenue models. Design and maintain a structured governance framework (with audit trail) for accounting decisions on commercial arrangements, ensuring alignment with US GAAP group standards and local requirements.\n\n - Reconciliation operations leadership: Lead the reconciliation and financial operations team, ensuring bank statement access, break resolution, and close-related recon tasks are executed accurately and on time. Drive the team toward T+3 close standards and measurable reduction in open breaks.\n\n - Financial Risk Monitoring: Provide monitoring metric for financial risk committee on AR balances and credit risk exposures.\n\n - Cost Engine Build-Up: Lead the design and build-out of a scalable cost engine to support cost accruals and reconciliation. Define cost drivers, allocation logic, data sources, and calculation methodologies in collaboration with Product and Engineering teams.\n\n - FR and MR Topline Reconciliation Own the reconciliation and continuous improvement of Financial Reporting and Management Reporting topline figures, ensuring consistency between the two outputs, including driving initiatives to bridge the gaps.\n\n - Product partnership: Engage early with Product, Engineering, and Legal on new product launches, feature changes, and fund flow redesigns to ensure finance requirements (accounting, controls, reporting, regulatory) are built in from the start.\n\n - FX Hub and treasury infrastructure: Support the operationalization of a new FX Hub and related intercompany structures. Lead the accounting design for back-to-back hedge arrangements..\n\n - Systems and data quality: Maintain accountability for ledger data quality underpinning reconciliation (e.g. Oracle movement types, BAM records, Leapfin domain tagging). Drive resolution of structural data issues with Engineering and Ops counterparts.\n \n \n\n\nWHAT YOU BRING:\n\n - Experience: 10+ years of progressive finance experience, with meaningful exposure to payments, fintech, or financial infrastructure businesses. Prior product finance, technical accounting, or financial operations leadership experience is strongly preferred;.\n\n - Qualifications: Master's degree in Accounting, Finance, or a related field; CA/CPA or equivalent professional certification is preferred.\n\n - Technical aptitude: A builder's mindset with genuine interest in AI and automation tools. Comfort with data concepts, SQL, or scripting is a plus. Demonstrated ability to work with Engineering and Product teams to solve finance problems through technology rather than headcount.\n\n - Product accounting depth: Strong working knowledge of payment product accounting including clearing, settlement, FX revaluation, intercompany and revenue recognition. The ability to design accounting frameworks for novel product structures with limited precedent.\n\n - Leadership: Experienced people manager, able to develop a team of managers and individual contributors, build clear ownership, and foster a high-performance culture that prizes quality, speed, and continuous improvement.\n\n - Stakeholder management: Comfortable operating as a peer to Product, Engineering, and Treasury leaders. Able to influence decisions without authority and communicate complex accounting positions clearly to non-finance audiences.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"96d1ac4f-4990-4d30-ba62-a545caef83ad","title":"Compliance Manager, MLRO","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"ES - Barcelona","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-22T17:32:48.164+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Catalonia","addressCountry":"Spain","addressLocality":"Barcelona"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/96d1ac4f-4990-4d30-ba62-a545caef83ad","applyUrl":"https://jobs.ashbyhq.com/airwallex/96d1ac4f-4990-4d30-ba62-a545caef83ad/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defense model. As the independent second line, FCC owns the global AML/CTF program, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.
The Role
Airwallex is establishing a Spanish Branch Office of Airwallex Netherlands B.V. (\"Airwallex NL\"), its Dutch-licensed e-money institution regulated by De Nederlandsche Bank (\"DNB\"), to support its go-to-market strategy in Spain and the broader Southern European region.
As Manager, Financial Crime Compliance & the Money Laundering Reporting Officer (\"MLRO\") for the Spanish Branch Office, you will be responsible for supporting the launch and ongoing compliance maintenance of the Branch Office from a financial crime, regulatory and governance perspective. You will ensure that the Spanish Branch Office operates in accordance with applicable Spanish AML/CTF requirements under Ley 10/2010 de Prevención del Blanqueo de Capitales y de la Financiación del Terrorismo (\"Ley 10/2010\") and its implementing regulation Real Decreto 304/2014 (\"RD 304/2014\"), SEPBLAC expectations and reporting requirements, applicable EU AML/CTF and sanctions frameworks, and Airwallex NL's global and regional FCC standards.
You will act as the designated Representante ante el SEPBLAC and local FCC lead for Airwallex's Spanish Branch Office, serving as a key point of contact for SEPBLAC, Banco de España, law enforcement agencies, and other relevant Spanish and EU authorities.
In addition, you will work cross-functionally with Product, Commercial, Operations, Data, and Legal colleagues to ensure our controls effectively prevent, detect, and report financial crime while enabling sustainable growth in the Spanish and Southern European markets.
Responsibilities
Regulatory Leadership & SEPBLAC Liaison
Serve as the designated MLRO and Representante ante el SEPBLAC for the Airwallex Spanish Branch, fulfilling local AML/CTF obligations under Ley 10/2010 and RD 304/2014, as applicable to a branch of a DNB-supervised institution operating in Spain.
Act as the primary local contact for SEPBLAC and Banco de España in respect of branch-level supervisory matters, regulatory notifications, and any correspondence or inspections relating to the Spanish Branch.
Support the EMEA Regulatory and Compliance team in managing the Spanish branch notification and approval process with the relevant Spanish authorities, and maintain ongoing compliance with any conditions or requirements attached to branch authorisation.
Local Compliance Oversight
Maintain ongoing FCC oversight of the Spanish Branch Office, ensuring that local activities remain within the approved branch perimeter and aligned to Airwallex NL's regulatory permissions.
Provide local compliance advice on Spain-based sales, marketing, and account management activity, ensuring that commercial activity is appropriately controlled and consistent with the Spanish Branch Office model.
Ensure that Spanish-specific AML/CTF and sanctions requirements under Ley 10/2010 and RD 304/2014 are appropriately reflected in local policies, procedures, escalation routes, training, governance, and reporting.
Commission or facilitate the periodic external expert review of the branch's AML programme required under Article 28 of RD 304/2014, and oversee remediation of any findings.
Suspicious Activity Reporting & SEPBLAC Engagement
Oversee local processes for identifying, escalating, assessing, and, where required, reporting suspicious activity (comunicaciones de operaciones sospechosas) to SEPBLAC via its secure reporting platform, in accordance with Articles 18–19 of Ley 10/2010.
Work closely with the EMEA FCC team to ensure that Spain-related suspicious activity is identified, investigated, escalated, and documented appropriately, in compliance with the tipping-off prohibition under Article 24 of Ley 10/2010.
Provide MLRO review and decision-making input on Spain-related suspicious activity, customer exits, account restrictions, law enforcement requests, and other financial crime risk outcomes where local Spanish input is required.
Commercial Enablement & Risk Advisory
Serve as the embedded compliance partner for the Spanish commercial and sales team, providing day-to-day regulatory guidance on customer queries, product use cases, and market-specific risk scenarios relevant to the Spanish and Southern European market.
Advise on Spanish market-specific compliance considerations for complex client engagements, ensuring appropriate escalation to the EMEA FCC and KYC Ops teams where required.
Support the assessment and launch of new products or commercial initiatives targeting the Spanish market, ensuring controls are proportionate and consistent with SEPBLAC expectations and Airwallex NL's risk appetite.
Governance & Reporting
Provide regular compliance MI and reporting to Airwallex NL senior management and relevant Group Risk Committees, covering branch-level risk indicators, regulatory developments, and the effectiveness of local controls.
Maintain and update the branch's formal risk assessment under RD 304/2014, ensuring it reflects the current risk profile of the Spanish Branch and is reviewed at least annually.
Fulfil any local reporting obligations to SEPBLAC or Banco de España arising from the branch's regulatory status, in coordination with Airwallex NL's Compliance and Legal teams.
Audit & Remediation
Support the response to SEPBLAC and Banco de España branch-level supervisory enquiries, internal audits, and independent AML reviews, coordinating with the Internal Audit function where necessary.
Drive timely identification and remediation of any local compliance deficiencies, maintaining robust evidence of actions taken.
Who You Are
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications
Education: Bachelor's Degree in Law, Finance, Business, or a related field is preferred.
Experience: 5+ years of experience in financial crime compliance with experience as an MLRO or Representante ante el SEPBLAC within a regulated financial institution, payment institution, or fintech operating in Spain or the broader EU/EEA market.
Regulatory Knowledge: Sound knowledge of Spanish AML/CTF obligations under Ley 10/2010 and RD 304/2014, the role of SEPBLAC as Spain's FIU and supervisory authority, the Órgano de Control Interno (OCI) framework, and Banco de España's oversight of payment institutions; familiarity with how EU AML Directives (AMLD4/AMLD5/AMLD6) and the forthcoming EU AML Regulation (EU) 2024/1624 apply in Spain.
Regulatory Exposure: Prior experience interacting with SEPBLAC and/or Banco de España, whether in a direct or supporting capacity (e.g., branch notifications, STR filings, regulatory correspondence, supervisory inspections).
Operational Judgement: Demonstrated ability to manage suspicious activity escalations, STR filings via SEPBLAC's secure reporting platform, and to make sound, timely compliance decisions in a fast-paced commercial environment.
Stakeholder Management: Ability to credibly engage internal stakeholders across compliance, legal, and commercial functions, and to represent Airwallex professionally before Spanish regulatory authorities.
Language: Business-level proficiency in both Spanish and English is required; the ability to conduct regulatory correspondence and draft compliance documentation in Spanish is essential.
Preferred Qualifications
Experience supporting a branch office or cross-border operation of a foreign-licensed financial institution or e-money institution in Spain, with an understanding of the DNB/SEPBLAC and DNB/Banco de España supervisory interface.
Experience in payments, fintech, or e-commerce, supporting cross-border products, card issuing/acquiring, or embedded finance use cases in the Spanish and/or EU market
Recognised professional certification in compliance or financial crime (e.g., CAMS, ICA Diploma, or CGSS).
Experience operating within a regional or global FCC function and partnering across multiple jurisdictions and time zones — particularly within the EU/EEA regulatory framework.
Prior exposure to EU and UN sanctions compliance frameworks and their application in a Spanish commercial context.
Familiarity with SEPBLAC's published sectoral guidance documents, typologies, and risk indicators, and their practical application within a payments/fintech business model.
Strong ability to build relationships and influence senior stakeholders across commercial and compliance functions, balancing business enablement with regulatory rigour.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defense model. As the independent second line, FCC owns the global AML/CTF program, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.\n\n\n\nThe Role\n\nAirwallex is establishing a Spanish Branch Office of Airwallex Netherlands B.V. (\"Airwallex NL\"), its Dutch-licensed e-money institution regulated by De Nederlandsche Bank (\"DNB\"), to support its go-to-market strategy in Spain and the broader Southern European region.\n\nAs Manager, Financial Crime Compliance & the Money Laundering Reporting Officer (\"MLRO\") for the Spanish Branch Office, you will be responsible for supporting the launch and ongoing compliance maintenance of the Branch Office from a financial crime, regulatory and governance perspective. You will ensure that the Spanish Branch Office operates in accordance with applicable Spanish AML/CTF requirements under Ley 10/2010 de Prevención del Blanqueo de Capitales y de la Financiación del Terrorismo (\"Ley 10/2010\") and its implementing regulation Real Decreto 304/2014 (\"RD 304/2014\"), SEPBLAC expectations and reporting requirements, applicable EU AML/CTF and sanctions frameworks, and Airwallex NL's global and regional FCC standards.\n\nYou will act as the designated Representante ante el SEPBLAC and local FCC lead for Airwallex's Spanish Branch Office, serving as a key point of contact for SEPBLAC, Banco de España, law enforcement agencies, and other relevant Spanish and EU authorities.\n\nIn addition, you will work cross-functionally with Product, Commercial, Operations, Data, and Legal colleagues to ensure our controls effectively prevent, detect, and report financial crime while enabling sustainable growth in the Spanish and Southern European markets.\n\n\n\nResponsibilities\n\nRegulatory Leadership & SEPBLAC Liaison\n\n - Serve as the designated MLRO and Representante ante el SEPBLAC for the Airwallex Spanish Branch, fulfilling local AML/CTF obligations under Ley 10/2010 and RD 304/2014, as applicable to a branch of a DNB-supervised institution operating in Spain.\n\n - Act as the primary local contact for SEPBLAC and Banco de España in respect of branch-level supervisory matters, regulatory notifications, and any correspondence or inspections relating to the Spanish Branch.\n\n - Support the EMEA Regulatory and Compliance team in managing the Spanish branch notification and approval process with the relevant Spanish authorities, and maintain ongoing compliance with any conditions or requirements attached to branch authorisation.\n\nLocal Compliance Oversight\n\n - Maintain ongoing FCC oversight of the Spanish Branch Office, ensuring that local activities remain within the approved branch perimeter and aligned to Airwallex NL's regulatory permissions.\n\n - Provide local compliance advice on Spain-based sales, marketing, and account management activity, ensuring that commercial activity is appropriately controlled and consistent with the Spanish Branch Office model.\n\n - Ensure that Spanish-specific AML/CTF and sanctions requirements under Ley 10/2010 and RD 304/2014 are appropriately reflected in local policies, procedures, escalation routes, training, governance, and reporting.\n\n - Commission or facilitate the periodic external expert review of the branch's AML programme required under Article 28 of RD 304/2014, and oversee remediation of any findings.\n\nSuspicious Activity Reporting & SEPBLAC Engagement\n\n - Oversee local processes for identifying, escalating, assessing, and, where required, reporting suspicious activity (comunicaciones de operaciones sospechosas) to SEPBLAC via its secure reporting platform, in accordance with Articles 18–19 of Ley 10/2010.\n\n - Work closely with the EMEA FCC team to ensure that Spain-related suspicious activity is identified, investigated, escalated, and documented appropriately, in compliance with the tipping-off prohibition under Article 24 of Ley 10/2010.\n\n - Provide MLRO review and decision-making input on Spain-related suspicious activity, customer exits, account restrictions, law enforcement requests, and other financial crime risk outcomes where local Spanish input is required.\n\nCommercial Enablement & Risk Advisory\n\n - Serve as the embedded compliance partner for the Spanish commercial and sales team, providing day-to-day regulatory guidance on customer queries, product use cases, and market-specific risk scenarios relevant to the Spanish and Southern European market.\n\n - Advise on Spanish market-specific compliance considerations for complex client engagements, ensuring appropriate escalation to the EMEA FCC and KYC Ops teams where required.\n\n - Support the assessment and launch of new products or commercial initiatives targeting the Spanish market, ensuring controls are proportionate and consistent with SEPBLAC expectations and Airwallex NL's risk appetite.\n\nGovernance & Reporting\n\n - Provide regular compliance MI and reporting to Airwallex NL senior management and relevant Group Risk Committees, covering branch-level risk indicators, regulatory developments, and the effectiveness of local controls.\n\n - Maintain and update the branch's formal risk assessment under RD 304/2014, ensuring it reflects the current risk profile of the Spanish Branch and is reviewed at least annually.\n\n - Fulfil any local reporting obligations to SEPBLAC or Banco de España arising from the branch's regulatory status, in coordination with Airwallex NL's Compliance and Legal teams.\n\nAudit & Remediation\n\n - Support the response to SEPBLAC and Banco de España branch-level supervisory enquiries, internal audits, and independent AML reviews, coordinating with the Internal Audit function where necessary.\n\n - Drive timely identification and remediation of any local compliance deficiencies, maintaining robust evidence of actions taken.\n\nWho You Are\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum Qualifications\n\n - Education: Bachelor's Degree in Law, Finance, Business, or a related field is preferred.\n\n - Experience: 5+ years of experience in financial crime compliance with experience as an MLRO or Representante ante el SEPBLAC within a regulated financial institution, payment institution, or fintech operating in Spain or the broader EU/EEA market.\n\n - Regulatory Knowledge: Sound knowledge of Spanish AML/CTF obligations under Ley 10/2010 and RD 304/2014, the role of SEPBLAC as Spain's FIU and supervisory authority, the Órgano de Control Interno (OCI) framework, and Banco de España's oversight of payment institutions; familiarity with how EU AML Directives (AMLD4/AMLD5/AMLD6) and the forthcoming EU AML Regulation (EU) 2024/1624 apply in Spain.\n\n - Regulatory Exposure: Prior experience interacting with SEPBLAC and/or Banco de España, whether in a direct or supporting capacity (e.g., branch notifications, STR filings, regulatory correspondence, supervisory inspections).\n\n - Operational Judgement: Demonstrated ability to manage suspicious activity escalations, STR filings via SEPBLAC's secure reporting platform, and to make sound, timely compliance decisions in a fast-paced commercial environment.\n\n - Stakeholder Management: Ability to credibly engage internal stakeholders across compliance, legal, and commercial functions, and to represent Airwallex professionally before Spanish regulatory authorities.\n\n - Language: Business-level proficiency in both Spanish and English is required; the ability to conduct regulatory correspondence and draft compliance documentation in Spanish is essential.\n \n \n\nPreferred Qualifications\n\n - Experience supporting a branch office or cross-border operation of a foreign-licensed financial institution or e-money institution in Spain, with an understanding of the DNB/SEPBLAC and DNB/Banco de España supervisory interface.\n\n - Experience in payments, fintech, or e-commerce, supporting cross-border products, card issuing/acquiring, or embedded finance use cases in the Spanish and/or EU market\n\n - Recognised professional certification in compliance or financial crime (e.g., CAMS, ICA Diploma, or CGSS).\n\n - Experience operating within a regional or global FCC function and partnering across multiple jurisdictions and time zones — particularly within the EU/EEA regulatory framework.\n\n - Prior exposure to EU and UN sanctions compliance frameworks and their application in a Spanish commercial context.\n\n - Familiarity with SEPBLAC's published sectoral guidance documents, typologies, and risk indicators, and their practical application within a payments/fintech business model.\n\n - Strong ability to build relationships and influence senior stakeholders across commercial and compliance functions, balancing business enablement with regulatory rigour.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"167c2a28-268d-4df4-a00b-5470c90302c5","title":"Manager, Revenue Strategy & Enablement, EMEA ","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-30T16:02:29.509+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/167c2a28-268d-4df4-a00b-5470c90302c5","applyUrl":"https://jobs.ashbyhq.com/airwallex/167c2a28-268d-4df4-a00b-5470c90302c5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead enablement initiatives that accelerate Airwallex’s growth across EMEA, translating GTM priorities into programs that improve commercial execution across both core and new products. You’ll partner with Commercial and Revenue Strategy leaders to design onboarding, product training, coaching, content, AI tools, and systems that improve rep effectiveness, deal velocity, and time-to-productivity.
Own high-leverage enablement initiatives that support commercial growth across the funnel and improve execution across core and new products.
Deliver onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.
Build scalable content, AI tools, and systems that improve rep effectiveness and deal velocity in partnership with Revenue Operations.
Coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.
Strengthen the commercial operating rhythm through SKOs, training cadences, and feedback loops.
Improve enablement priorities by using funnel performance and sales data to identify gaps, guide coaching, and support program iteration.
You’ll work from the office you applied for three times a week.
5+ years of experience in Revenue Enablement or Sales, or a related field, ideally in financial services.
A proven track record of collaborating with commercial leaders and driving impactful enablement programs.
Experience designing and delivering sales training, onboarding, and enablement content for commercial teams.
Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.
Strong organisation skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.
A self-starter mentality, with a high degree of motivation to understand root causes and deliver successful outcomes.
Demonstrated ability to coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.
High attention to detail and a “do what it takes” attitude to own and execute high-quality work.
Experience working with Salesforce or a similar CRM and modern sales technology stacks, such as Gong, Outreach, Highspot, LMS platforms, or AI tools.
Experience in a high-growth fintech or technology scale-up environment.
Experience working with EMEA sales teams.
Experience implementing and scaling AI-enabled sales workflows and enablement programs.
Experience measuring and iterating data-driven enablement programs.
Fluency in English and German or French.
You're comfortable owning the roadmap yourself.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You connect dots across functions and hold the big picture without losing grip on the details.
You come to the table with a point of view, not just a problem.
The Revenue Strategy & Enablement team at Airwallex sits at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping and coaching our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead enablement initiatives that accelerate Airwallex’s growth across EMEA, translating GTM priorities into programs that improve commercial execution across both core and new products. You’ll partner with Commercial and Revenue Strategy leaders to design onboarding, product training, coaching, content, AI tools, and systems that improve rep effectiveness, deal velocity, and time-to-productivity.\n\n - Own high-leverage enablement initiatives that support commercial growth across the funnel and improve execution across core and new products.\n\n - Deliver onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.\n\n - Build scalable content, AI tools, and systems that improve rep effectiveness and deal velocity in partnership with Revenue Operations.\n\n - Coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.\n\n - Strengthen the commercial operating rhythm through SKOs, training cadences, and feedback loops.\n\n - Improve enablement priorities by using funnel performance and sales data to identify gaps, guide coaching, and support program iteration.\n\nYou’ll work from the office you applied for three times a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 5+ years of experience in Revenue Enablement or Sales, or a related field, ideally in financial services.\n\n - A proven track record of collaborating with commercial leaders and driving impactful enablement programs.\n\n - Experience designing and delivering sales training, onboarding, and enablement content for commercial teams.\n\n - Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.\n\n - Strong organisation skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.\n\n - A self-starter mentality, with a high degree of motivation to understand root causes and deliver successful outcomes.\n\n - Demonstrated ability to coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.\n\n - High attention to detail and a “do what it takes” attitude to own and execute high-quality work.\n\n - Experience working with Salesforce or a similar CRM and modern sales technology stacks, such as Gong, Outreach, Highspot, LMS platforms, or AI tools.\n\n\nPREFERRED\n\n - Experience in a high-growth fintech or technology scale-up environment.\n\n - Experience working with EMEA sales teams.\n\n - Experience implementing and scaling AI-enabled sales workflows and enablement programs.\n\n - Experience measuring and iterating data-driven enablement programs.\n\n - Fluency in English and German or French.\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You come to the table with a point of view, not just a problem.\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Revenue Strategy & Enablement team at Airwallex sits at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping and coaching our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"150a94e9-5603-46b9-a1fe-bd7415ae64b3","title":"Senior Associate, Revenue Strategy & Enablement, EMEA","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-30T16:05:46.538+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/150a94e9-5603-46b9-a1fe-bd7415ae64b3","applyUrl":"https://jobs.ashbyhq.com/airwallex/150a94e9-5603-46b9-a1fe-bd7415ae64b3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll help accelerate Airwallex’s growth across EMEA by turning GTM priorities into practical enablement programs that help commercial teams win across both core and new products. You’ll partner with Commercial, Revenue Strategy, Product Marketing, and Revenue Operations to improve sales execution through onboarding, product training, content, AI tools, and systems.
Drive enablement initiatives that support commercial growth across the funnel and improve execution across core and new products.
Deliver onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.
Build scalable content, AI tools, and systems that improve rep effectiveness and deal velocity.
Strengthen the commercial operating rhythm through SKOs, training cadences, and feedback loops.
Improve enablement priorities by analysing funnel performance and sales data to identify gaps and guide coaching efforts.
You’ll work from the office you applied for three times a week.
3+ years of experience in Revenue Enablement or Strategy, or a related field, ideally in Financial Services or Technology.
A proven track record of collaborating with commercial leaders and driving impactful programs.
Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.
Strong organisation skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.
A self-starter mentality, with a high degree of motivation to understand root causes and deliver successful outcomes.
High attention to detail and a “do what it takes” attitude to own and execute high-quality work.
Experience working with Salesforce or a similar CRM and modern sales technology stacks, such as Gong, Outreach, Highspot, LMS platforms, or AI tools.
Experience in a high-growth fintech or technology scale-up environment.
Experience working with EMEA-based sales teams.
Experience implementing and scaling AI-enabled sales workflows and enablement programs.
Experience measuring and iterating data-driven enablement programs.
Fluency in English and German or French.
You're comfortable owning the roadmap yourself.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You connect dots across functions and hold the big picture without losing grip on the details.
You come to the table with a point of view, not just a problem.
The Revenue Strategy & Enablement team at Airwallex sits at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping and coaching our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\n\nYou’ll help accelerate Airwallex’s growth across EMEA by turning GTM priorities into practical enablement programs that help commercial teams win across both core and new products. You’ll partner with Commercial, Revenue Strategy, Product Marketing, and Revenue Operations to improve sales execution through onboarding, product training, content, AI tools, and systems.\n\n - Drive enablement initiatives that support commercial growth across the funnel and improve execution across core and new products.\n\n - Deliver onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.\n\n - Build scalable content, AI tools, and systems that improve rep effectiveness and deal velocity.\n\n - Strengthen the commercial operating rhythm through SKOs, training cadences, and feedback loops.\n\n - Improve enablement priorities by analysing funnel performance and sales data to identify gaps and guide coaching efforts.\n\nYou’ll work from the office you applied for three times a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 3+ years of experience in Revenue Enablement or Strategy, or a related field, ideally in Financial Services or Technology.\n\n - A proven track record of collaborating with commercial leaders and driving impactful programs.\n\n - Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.\n\n - Strong organisation skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.\n\n - A self-starter mentality, with a high degree of motivation to understand root causes and deliver successful outcomes.\n\n - High attention to detail and a “do what it takes” attitude to own and execute high-quality work.\n\n - Experience working with Salesforce or a similar CRM and modern sales technology stacks, such as Gong, Outreach, Highspot, LMS platforms, or AI tools.\n\n\nPREFERRED\n\n - Experience in a high-growth fintech or technology scale-up environment.\n\n - Experience working with EMEA-based sales teams.\n\n - Experience implementing and scaling AI-enabled sales workflows and enablement programs.\n\n - Experience measuring and iterating data-driven enablement programs.\n\n - Fluency in English and German or French.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You come to the table with a point of view, not just a problem.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Revenue Strategy & Enablement team at Airwallex sits at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping and coaching our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"74c78e01-3f2c-45c1-8af6-58255ff58c57","title":"Corporate Counsel","department":"Legal","team":"Corporate Legal","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-24T10:31:38.188+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/74c78e01-3f2c-45c1-8af6-58255ff58c57","applyUrl":"https://jobs.ashbyhq.com/airwallex/74c78e01-3f2c-45c1-8af6-58255ff58c57/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Corporate Counsel, you’ll support Airwallex’s growth in the UK by providing practical, business-focused legal advice on corporate, regulatory and commercial matters. You’ll work closely with Corporate Development on strategic transactions such as fundraising and M&A, partner with UK and regional leaders on new-market entry, support licence expansion, and help align Airwallex’s global policies and governance with UK and relevant EMEA requirements. You’ll also advise on marketing, referral and partnership initiatives, helping the business move quickly while managing legal and regulatory risk.
Provide clear, pragmatic advice on UK and relevant EMEA legal and regulatory requirements, helping teams navigate applicable rules while enabling responsible growth.
Support Corporate Development on fundraising rounds and strategic transactions, including due diligence, data rooms, corporate approvals, investment documentation, cap table changes and ongoing governance.
Partner with the business, Regulatory Legal and Regulatory Compliance teams on expansion into and launches in new markets across the UK and EMEA, including regulatory mapping, entity and licensing considerations, and corporate governance requirements.
Align Airwallex’s policies, procedures and corporate governance frameworks across jurisdictions, with particular focus on UK requirements.
Draft, review and negotiate referral agreements, marketing and sponsorship agreements, and other commercial arrangements, ensuring risks are appropriately managed and documented.
Advise on marketing, advertising and promotions, including claims, disclosures, digital campaigns, co-marketing and referral programmes, while supporting the review of customer-facing materials for legal and regulatory compliance.
Coordinate and manage outside counsel on specialised matters in the UK and across EMEA, ensuring advice is high-quality, cost-effective and aligned to Airwallex’s risk appetite and business goals.
Use technology and AI-enabled tools, including templates, playbooks, contract lifecycle tools and knowledge bases, to increase the speed, consistency and quality of legal work.
You’ll work from our London office three days a week.
Essentials
Qualification as a solicitor or barrister in England and Wales, or an equivalent qualification in another UK jurisdiction, and in good standing with the relevant professional body.
Proven experience in financial services and corporate law, preferably gained at a fast-growing technology or fintech company and/or a top-tier law firm.
Demonstrated interest in financial services regulation and the fintech industry, with willingness to go deep on payments, e-money, money services and related regulatory topics in the UK and EMEA.
In-depth knowledge of, or strong familiarity with, the UK legal and business environment, including how UK legislation, FCA requirements and cross-border rules impact fintech and payments businesses.
Proven experience drafting and negotiating corporate and commercial agreements, with strong written and verbal communication skills that make complex issues clear to non-lawyers.
Strong stakeholder management skills and the ability to collaborate effectively with cross-functional teams, including Corporate Development, Finance, Product, Compliance, Risk and Marketing, across time zones.
Demonstrated capability in managing and leading outside counsel, including scoping work, controlling costs and consolidating advice into clear recommendations.
Strong analytical and problem-solving abilities, with a practical, business-oriented approach and comfort operating in a fast-paced, high-growth environment.
Preferred
Experience supporting fundraising transactions, M&A or strategic investments, including due diligence and deal execution, ideally in a technology or fintech context.
Prior in-house experience in a fintech, payments or broader financial services company, particularly one operating across the UK and multiple EMEA jurisdictions.
Experience advising on legal issues related to marketing, advertising and promotions, including digital marketing, performance marketing, referral programmes and brand partnerships.
Exposure to UK financial services regulatory frameworks, including the Financial Services and Markets Act 2000, the Payment Services Regulations 2017, the Electronic Money Regulations 2011, FCA rules and guidance, and applicable financial promotions requirements.
Experience partnering with Regulatory Legal, Regulatory Compliance or licensing teams on market expansion initiatives and regulatory change.
Comfort using technology, AI and legal operations tools to increase the speed and quality of legal work, for example playbooks, templates, contract lifecycle tools or knowledge bases.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You have experience at a fintech, payments company, or other highly regulated business.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Legal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.
It's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Corporate Counsel, you’ll support Airwallex’s growth in the UK by providing practical, business-focused legal advice on corporate, regulatory and commercial matters. You’ll work closely with Corporate Development on strategic transactions such as fundraising and M&A, partner with UK and regional leaders on new-market entry, support licence expansion, and help align Airwallex’s global policies and governance with UK and relevant EMEA requirements. You’ll also advise on marketing, referral and partnership initiatives, helping the business move quickly while managing legal and regulatory risk.\n\n\n\n - Provide clear, pragmatic advice on UK and relevant EMEA legal and regulatory requirements, helping teams navigate applicable rules while enabling responsible growth.\n\n - Support Corporate Development on fundraising rounds and strategic transactions, including due diligence, data rooms, corporate approvals, investment documentation, cap table changes and ongoing governance.\n\n - Partner with the business, Regulatory Legal and Regulatory Compliance teams on expansion into and launches in new markets across the UK and EMEA, including regulatory mapping, entity and licensing considerations, and corporate governance requirements.\n\n - Align Airwallex’s policies, procedures and corporate governance frameworks across jurisdictions, with particular focus on UK requirements.\n\n - Draft, review and negotiate referral agreements, marketing and sponsorship agreements, and other commercial arrangements, ensuring risks are appropriately managed and documented.\n\n - Advise on marketing, advertising and promotions, including claims, disclosures, digital campaigns, co-marketing and referral programmes, while supporting the review of customer-facing materials for legal and regulatory compliance.\n\n - Coordinate and manage outside counsel on specialised matters in the UK and across EMEA, ensuring advice is high-quality, cost-effective and aligned to Airwallex’s risk appetite and business goals.\n\n - Use technology and AI-enabled tools, including templates, playbooks, contract lifecycle tools and knowledge bases, to increase the speed, consistency and quality of legal work.\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Qualification as a solicitor or barrister in England and Wales, or an equivalent qualification in another UK jurisdiction, and in good standing with the relevant professional body.\n\n - Proven experience in financial services and corporate law, preferably gained at a fast-growing technology or fintech company and/or a top-tier law firm.\n\n - Demonstrated interest in financial services regulation and the fintech industry, with willingness to go deep on payments, e-money, money services and related regulatory topics in the UK and EMEA.\n\n - In-depth knowledge of, or strong familiarity with, the UK legal and business environment, including how UK legislation, FCA requirements and cross-border rules impact fintech and payments businesses.\n\n - Proven experience drafting and negotiating corporate and commercial agreements, with strong written and verbal communication skills that make complex issues clear to non-lawyers.\n\n - Strong stakeholder management skills and the ability to collaborate effectively with cross-functional teams, including Corporate Development, Finance, Product, Compliance, Risk and Marketing, across time zones.\n\n - Demonstrated capability in managing and leading outside counsel, including scoping work, controlling costs and consolidating advice into clear recommendations.\n\n - Strong analytical and problem-solving abilities, with a practical, business-oriented approach and comfort operating in a fast-paced, high-growth environment.\n\nPreferred\n\n - Experience supporting fundraising transactions, M&A or strategic investments, including due diligence and deal execution, ideally in a technology or fintech context.\n\n - Prior in-house experience in a fintech, payments or broader financial services company, particularly one operating across the UK and multiple EMEA jurisdictions.\n\n - Experience advising on legal issues related to marketing, advertising and promotions, including digital marketing, performance marketing, referral programmes and brand partnerships.\n\n - Exposure to UK financial services regulatory frameworks, including the Financial Services and Markets Act 2000, the Payment Services Regulations 2017, the Electronic Money Regulations 2011, FCA rules and guidance, and applicable financial promotions requirements.\n\n - Experience partnering with Regulatory Legal, Regulatory Compliance or licensing teams on market expansion initiatives and regulatory change.\n\n - Comfort using technology, AI and legal operations tools to increase the speed and quality of legal work, for example playbooks, templates, contract lifecycle tools or knowledge bases.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLegal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.\n\nIt's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1139d8f0-093c-4537-91c8-6796158e53ab","title":"Account Manager, Enterprise","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-07T04:48:55.258+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1139d8f0-093c-4537-91c8-6796158e53ab","applyUrl":"https://jobs.ashbyhq.com/airwallex/1139d8f0-093c-4537-91c8-6796158e53ab/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own and grow a portfolio of Enterprise customers in Hong Kong, building trusted relationships and helping them get more value from Airwallex, with a focus on Payment Acceptance and Point of Sale use cases.
Drive adoption, onboarding, post-launch optimisation, retention, and expansion by understanding each customer’s payment flows, operational setup, and growth priorities.
Partner closely with Sales, Product, Operations, Strategy, and other internal teams to resolve issues, share customer feedback, and deliver strong commercial and customer outcomes.
You'll work from our Hong Kong office five days a week.
2+ years of experience in account management, customer success, business development, partnerships, or another customer-facing commercial role
Experience working with B2B customers in fintech, payments, SaaS, e-commerce, or a high-growth technology environment
Strong relationship management skills and confidence working with multiple stakeholders across customer organisations
Commercial acumen and the ability to balance customer value, retention, and growth outcomes
Strong problem-solving ability, with a practical and proactive approach to customer needs and issue resolution
Ability to manage multiple accounts, priorities, and internal stakeholders in a fast-paced environment
Strong verbal and written communication skills in English and Chinese (Cantonese & Mandarin)
High ownership, attention to detail, and willingness to learn
Good understanding of payment products, acquiring, payment acceptance, POS, or adjacent commerce solutions
Experience using Salesforce or similar CRM tools
Experience managing and growing Enterprise customer accounts
Experience supporting customers through onboarding, implementation, go-live, and post-launch optimisation
Experience identifying upsell, cross-sell, and expansion opportunities across a product suite
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office five days a week.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn and grow a portfolio of Enterprise customers in Hong Kong, building trusted relationships and helping them get more value from Airwallex, with a focus on Payment Acceptance and Point of Sale use cases.\n\n\n\nDrive adoption, onboarding, post-launch optimisation, retention, and expansion by understanding each customer’s payment flows, operational setup, and growth priorities.\n\n\n\nPartner closely with Sales, Product, Operations, Strategy, and other internal teams to resolve issues, share customer feedback, and deliver strong commercial and customer outcomes.\n\n\n\nYou'll work from our Hong Kong office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 2+ years of experience in account management, customer success, business development, partnerships, or another customer-facing commercial role\n\n - Experience working with B2B customers in fintech, payments, SaaS, e-commerce, or a high-growth technology environment\n\n - Strong relationship management skills and confidence working with multiple stakeholders across customer organisations\n\n - Commercial acumen and the ability to balance customer value, retention, and growth outcomes\n\n - Strong problem-solving ability, with a practical and proactive approach to customer needs and issue resolution\n\n - Ability to manage multiple accounts, priorities, and internal stakeholders in a fast-paced environment\n\n - Strong verbal and written communication skills in English and Chinese (Cantonese & Mandarin)\n\n - High ownership, attention to detail, and willingness to learn\n\n\nPREFERRED\n\n - Good understanding of payment products, acquiring, payment acceptance, POS, or adjacent commerce solutions\n\n - Experience using Salesforce or similar CRM tools\n\n - Experience managing and growing Enterprise customer accounts\n\n - Experience supporting customers through onboarding, implementation, go-live, and post-launch optimisation\n\n - Experience identifying upsell, cross-sell, and expansion opportunities across a product suite\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\n\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8e7e3a2c-c593-49a7-959b-323b7aa57662","title":"Account Executive, Enterprise Spend - Benelux & Nordics","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-07T12:44:17.670+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8e7e3a2c-c593-49a7-959b-323b7aa57662","applyUrl":"https://jobs.ashbyhq.com/airwallex/8e7e3a2c-c593-49a7-959b-323b7aa57662/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll help build Airwallex’s new Enterprise Spend sales motion across the Benelux and Nordics, winning and expanding large enterprise customers around spend management and expense solutions. As one of the first Enterprise Account Executives in the team, you’ll shape the sales playbook and go-to-market strategy while owning complex, multi-stakeholder opportunities from prospecting through contract signature.
Build a high-quality enterprise pipeline through outbound prospecting, partner referrals, field events and industry networks.
Lead consultative sales processes with CFOs, Finance Directors, Heads of Operations and other senior stakeholders, connecting Airwallex’s spend management capabilities to clear customer outcomes.
Partner with Solutions Engineering, Product, Marketing and Implementation to run tailored sales processes, influence roadmap priorities and ensure strong handovers after close.
Develop deep expertise in enterprise spend management, T&E, invoice automation and corporate cards, strengthening messaging, objection handling and competitive positioning as the category develops.
You'll work from our Amsterdam office three days a week.
5+ years of B2B enterprise software or SaaS sales experience, with a proven track record of exceeding quota in a new business hunting role.
Demonstrable experience closing complex, multi-stakeholder enterprise deals, typically worth $100K+ ARR, across long sales cycles.
Experience owning the full commercial process, including bespoke agreements, procurement and legal negotiations, and cross-functional coordination.
Executive presence and credibility, with the ability to lead conversations with CFOs and tailor your message to different buying personas.
Strong commercial acumen, with the ability to communicate business value, ROI and customer outcomes rather than product features alone.
A consultative, curious approach: you ask strong questions, listen actively and build solutions around customer needs.
A hunter mindset and the energy to build pipeline from scratch rather than manage an inherited book.
Comfort working in ambiguity and contributing to a newly formed team without a fully defined playbook.
Rigorous CRM usage, forecasting discipline and attention to deal quality.
Superior written and verbal communication skills in English.
Background in fintech, spend management, T&E, ERP or adjacent enterprise software.
Accounting knowledge.
Experience working with corporate cards, invoice automation or enterprise expense solutions.
Additional European language skills.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll help build Airwallex’s new Enterprise Spend sales motion across the Benelux and Nordics, winning and expanding large enterprise customers around spend management and expense solutions. As one of the first Enterprise Account Executives in the team, you’ll shape the sales playbook and go-to-market strategy while owning complex, multi-stakeholder opportunities from prospecting through contract signature.\n\n - Build a high-quality enterprise pipeline through outbound prospecting, partner referrals, field events and industry networks.\n\n - Lead consultative sales processes with CFOs, Finance Directors, Heads of Operations and other senior stakeholders, connecting Airwallex’s spend management capabilities to clear customer outcomes.\n\n - Partner with Solutions Engineering, Product, Marketing and Implementation to run tailored sales processes, influence roadmap priorities and ensure strong handovers after close.\n\n - Develop deep expertise in enterprise spend management, T&E, invoice automation and corporate cards, strengthening messaging, objection handling and competitive positioning as the category develops.\n\nYou'll work from our Amsterdam office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of B2B enterprise software or SaaS sales experience, with a proven track record of exceeding quota in a new business hunting role.\n\n - Demonstrable experience closing complex, multi-stakeholder enterprise deals, typically worth $100K+ ARR, across long sales cycles.\n\n - Experience owning the full commercial process, including bespoke agreements, procurement and legal negotiations, and cross-functional coordination.\n\n - Executive presence and credibility, with the ability to lead conversations with CFOs and tailor your message to different buying personas.\n\n - Strong commercial acumen, with the ability to communicate business value, ROI and customer outcomes rather than product features alone.\n\n - A consultative, curious approach: you ask strong questions, listen actively and build solutions around customer needs.\n\n - A hunter mindset and the energy to build pipeline from scratch rather than manage an inherited book.\n\n - Comfort working in ambiguity and contributing to a newly formed team without a fully defined playbook.\n\n - Rigorous CRM usage, forecasting discipline and attention to deal quality.\n\n - Superior written and verbal communication skills in English.\n\n\nPREFERRED\n\n - Background in fintech, spend management, T&E, ERP or adjacent enterprise software.\n\n - Accounting knowledge.\n\n - Experience working with corporate cards, invoice automation or enterprise expense solutions.\n\n - Additional European language skills.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"afcbe63c-d248-4efb-9f71-e0ebb349cc79","title":"Manager, Operations, South Korea","department":"Operations","team":"Operations Management","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-09T07:38:32.672+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/afcbe63c-d248-4efb-9f71-e0ebb349cc79","applyUrl":"https://jobs.ashbyhq.com/airwallex/afcbe63c-d248-4efb-9f71-e0ebb349cc79/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.
Based in our South Korea office (Seoul), this role will own the South Korea operations function to ensure our current and future customers have a seamless experience with Airwallex. With our business continuing to expand globally and our South Korea client base scaling rapidly, the Operations Manager will have the opportunity to build and lead a team in a way that is scalable and efficient.
Through optimising current operations processes and implementing new ones, the ultimate goal of this function is to ensure all local rules and regulations are followed and that the end-user experience is seamless.
Identify and drive strategic projects to improve our customer experience, as well as help operationalize various internal Airwallex functions
Take a data-driven approach to problem solving
Work across functions to ensure stakeholder alignment and deliver desired outcomes
Help build processes relating to customer support
Manage the daily operation and monitoring of AML/compliance programs
Work with the Compliance Manager to operationalise emerging regulatory and compliance requirements (such as KYC, AML, CTF) on a regular basis
Work with the product teams to promote our Operations product and excellence our operations affairs
Monitoring and improving the efficiency of key compliance operations functions including transaction monitoring, KYC, and name screening
Monitoring payment and treasury related operations for the regional business
Help define key KPIs and build the appropriate reports to improve the customer experience while driving efficiency improvements
A natural leader - You have strong leadership skills that enable you to influence and motivate those around you
A decision-maker - You are not afraid to call the shots in order to move forward
A people person - building relationships with internal and external stakeholders comes easily to you
Extremely curious - Your analytical skills are second to none and excel gets you excited
Process driven - You enjoy following and creating procedures to ensure an efficient and well-documented process
A team player - But you enjoy working independently as much as you enjoy working with a team
A master prioritiser - You use your sound judgment to assess all of the tasks at hand and make the decision on the order in which you complete each task
Bachelor’s Degree or equivalent
7+ years relevant experience
Experience working in a global environment is preferred
Experience in FinTech or start-up or fast-growing tech company experience is preferred
Experience in Top-tier strategy/management consulting is preferred
Fluency in English and Korean
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.\n\n\n\n\nABOUT THE ROLE\n\nBased in our South Korea office (Seoul), this role will own the South Korea operations function to ensure our current and future customers have a seamless experience with Airwallex. With our business continuing to expand globally and our South Korea client base scaling rapidly, the Operations Manager will have the opportunity to build and lead a team in a way that is scalable and efficient.\n\nThrough optimising current operations processes and implementing new ones, the ultimate goal of this function is to ensure all local rules and regulations are followed and that the end-user experience is seamless.\n\n\n\n\nWHAT YOU'LL DO\n\n - Identify and drive strategic projects to improve our customer experience, as well as help operationalize various internal Airwallex functions\n\n - Take a data-driven approach to problem solving\n\n - Work across functions to ensure stakeholder alignment and deliver desired outcomes\n\n - Help build processes relating to customer support\n\n - Manage the daily operation and monitoring of AML/compliance programs\n\n - Work with the Compliance Manager to operationalise emerging regulatory and compliance requirements (such as KYC, AML, CTF) on a regular basis\n\n - Work with the product teams to promote our Operations product and excellence our operations affairs\n\n - Monitoring and improving the efficiency of key compliance operations functions including transaction monitoring, KYC, and name screening\n\n - Monitoring payment and treasury related operations for the regional business\n\n - Help define key KPIs and build the appropriate reports to improve the customer experience while driving efficiency improvements\n \n \n\n\nWHO YOU ARE\n\n - A natural leader - You have strong leadership skills that enable you to influence and motivate those around you\n\n - A decision-maker - You are not afraid to call the shots in order to move forward\n\n - A people person - building relationships with internal and external stakeholders comes easily to you\n\n - Extremely curious - Your analytical skills are second to none and excel gets you excited\n\n - Process driven - You enjoy following and creating procedures to ensure an efficient and well-documented process\n\n - A team player - But you enjoy working independently as much as you enjoy working with a team\n\n - A master prioritiser - You use your sound judgment to assess all of the tasks at hand and make the decision on the order in which you complete each task\n\n\nREQUIREMENTS:\n\n - Bachelor’s Degree or equivalent\n\n - 7+ years relevant experience\n\n - Experience working in a global environment is preferred\n\n - Experience in FinTech or start-up or fast-growing tech company experience is preferred\n\n - Experience in Top-tier strategy/management consulting is preferred\n\n - Fluency in English and Korean\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"085add61-a2ff-488e-8d36-c8757d4df38a","title":"Senior IT Engineer, Corporate Platforms","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T20:46:58.178+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/085add61-a2ff-488e-8d36-c8757d4df38a","applyUrl":"https://jobs.ashbyhq.com/airwallex/085add61-a2ff-488e-8d36-c8757d4df38a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an IT Engineer, you'll own the collaboration platforms that help Airwallex work together and connect with customers every day. You'll combine hands-on technical execution with platform ownership to build secure, scalable solutions across our global environment.
Own and evolve Airwallex's collaboration platform stack, including Slack, Google Workspace, Zoom, and the surfaces employees use to connect with customers and work together every day.
Build and operate integrations and workflows across enterprise SaaS applications using code, clickops, command-line tools, terminals, and other technical approaches.
Lead Google Workspace operations across a complex global environment, bringing Google products together with Identity Engineering to create a cohesive and reliable employee experience.
Partner with INFOSEC, Revenue Operations, and IT teams around the world to solve hard problems and build secure solutions across the many regions where Airwallex operates.
Drive the onboarding and enablement of AI products and features across the collaboration stack, experimenting, trialling, and turning useful capabilities into faster ways of working.
You'll work from our San Francisco office three days a week.
Experience owning and operating collaboration platforms, including Slack and Google Workspace.
Hands-on experience building and managing integrations and workflows across enterprise SaaS applications.
Technical fluency with code, command-line tools, terminals, and clickops.
Experience managing Google Workspace operations at scale and partnering with identity or security teams.
A track record of solving complex, ambiguous problems with curiosity, sound judgment, and persistence.
Experience with Zoom or other enterprise collaboration platforms.
Experience working with Slack Enterprise Grid.
Experience onboarding, evaluating, or enabling AI products in an enterprise environment.
Experience partnering with INFOSEC, Revenue Operations, and globally distributed IT teams.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You connect dots across functions and hold the big picture without losing grip on the details.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Enterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an IT Engineer, you'll own the collaboration platforms that help Airwallex work together and connect with customers every day. You'll combine hands-on technical execution with platform ownership to build secure, scalable solutions across our global environment.\n\n - Own and evolve Airwallex's collaboration platform stack, including Slack, Google Workspace, Zoom, and the surfaces employees use to connect with customers and work together every day.\n\n - Build and operate integrations and workflows across enterprise SaaS applications using code, clickops, command-line tools, terminals, and other technical approaches.\n\n - Lead Google Workspace operations across a complex global environment, bringing Google products together with Identity Engineering to create a cohesive and reliable employee experience.\n\n - Partner with INFOSEC, Revenue Operations, and IT teams around the world to solve hard problems and build secure solutions across the many regions where Airwallex operates.\n\n - Drive the onboarding and enablement of AI products and features across the collaboration stack, experimenting, trialling, and turning useful capabilities into faster ways of working.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Experience owning and operating collaboration platforms, including Slack and Google Workspace.\n\n - Hands-on experience building and managing integrations and workflows across enterprise SaaS applications.\n\n - Technical fluency with code, command-line tools, terminals, and clickops.\n\n - Experience managing Google Workspace operations at scale and partnering with identity or security teams.\n\n - A track record of solving complex, ambiguous problems with curiosity, sound judgment, and persistence.\n\n\nPREFERRED\n\n - Experience with Zoom or other enterprise collaboration platforms.\n\n - Experience working with Slack Enterprise Grid.\n\n - Experience onboarding, evaluating, or enabling AI products in an enterprise environment.\n\n - Experience partnering with INFOSEC, Revenue Operations, and globally distributed IT teams.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $250K","compensationTiers":[{"id":"1238ba86-08ee-4172-8524-dc7a230cbaf4","tierSummary":"$150K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"23e51a81-959f-4d00-9d29-6079ed18e070","summary":"$150K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"id":"9a807a21-8305-4650-b047-e44f997f2a71","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a2ee4884-04c6-4439-837d-08b938d6e968","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9261f89e-0703-45c0-a80e-d5f6a1cc03e1","title":"Senior Manager, FCC Program Management","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T15:36:14.633+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9261f89e-0703-45c0-a80e-d5f6a1cc03e1","applyUrl":"https://jobs.ashbyhq.com/airwallex/9261f89e-0703-45c0-a80e-d5f6a1cc03e1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead a global, multi-year transformation of Airwallex’s financial crime compliance framework across operating model, processes, systems, testing, and controls.
You’ll build and drive the roadmap, sequencing priorities, dependencies, and risks across complex global workstreams, while using AI, automation, and data tools to improve program tracking, reporting, and delivery.
Working closely with FCC and cross-functional leaders, you’ll turn complexity into clear plans, decisions, and action; run disciplined governance across working groups, SteerCos, RAID, and executive updates; and define success measures that evidence progress and support a smooth transition into BAU.
You’ll work from our London office three days a week.
Essentials
10 years’ experience leading large, multi-workstream transformation programs in financial services or fintech.
Direct experience delivering financial crime program change across areas such as AML/CTF, sanctions, FCC operations, and monitoring and testing.
Practical experience using AI, automation, and modern tools to improve program planning, reporting, and execution in complex environments.
A track record of delivering multiple global or multi-region programs at more than one complex institution.
Highly organised, hands-on, and strong at turning complexity into action.
Strong executive presence and clear communication skills.
Project management certification such as PMP or PRINCE2.
Preferred
Experience in fintech, payments, or digital banking, ideally in fast-moving, global environments.
Background in consulting, regulatory remediation, or large-scale risk and compliance change.
Strong proficiency with program tools, dashboards, and executive reporting.
You're comfortable owning the roadmap yourself.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You simplify complexity rather than hiding behind it.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Financial Crimes Compliance team builds and oversees Airwallex’s global financial crime framework across AML/CTF, sanctions, risk assessment, FCC operations, monitoring and testing, and investigations. The team works closely with Product, Operations, Risk, Regulatory Legal & Compliance, and regional MLROs to make sure our controls are well designed, practical, and effective as Airwallex scales globally.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead a global, multi-year transformation of Airwallex’s financial crime compliance framework across operating model, processes, systems, testing, and controls.\n\nYou’ll build and drive the roadmap, sequencing priorities, dependencies, and risks across complex global workstreams, while using AI, automation, and data tools to improve program tracking, reporting, and delivery.\n\nWorking closely with FCC and cross-functional leaders, you’ll turn complexity into clear plans, decisions, and action; run disciplined governance across working groups, SteerCos, RAID, and executive updates; and define success measures that evidence progress and support a smooth transition into BAU.\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10 years’ experience leading large, multi-workstream transformation programs in financial services or fintech.\n\n - Direct experience delivering financial crime program change across areas such as AML/CTF, sanctions, FCC operations, and monitoring and testing.\n\n - Practical experience using AI, automation, and modern tools to improve program planning, reporting, and execution in complex environments.\n\n - A track record of delivering multiple global or multi-region programs at more than one complex institution.\n\n - Highly organised, hands-on, and strong at turning complexity into action.\n\n - Strong executive presence and clear communication skills.\n\n - Project management certification such as PMP or PRINCE2.\n\nPreferred\n\n - Experience in fintech, payments, or digital banking, ideally in fast-moving, global environments.\n\n - Background in consulting, regulatory remediation, or large-scale risk and compliance change.\n\n - Strong proficiency with program tools, dashboards, and executive reporting.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You simplify complexity rather than hiding behind it.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Financial Crimes Compliance team builds and oversees Airwallex’s global financial crime framework across AML/CTF, sanctions, risk assessment, FCC operations, monitoring and testing, and investigations. The team works closely with Product, Operations, Risk, Regulatory Legal & Compliance, and regional MLROs to make sure our controls are well designed, practical, and effective as Airwallex scales globally.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3111e077-f7fa-4b1f-8621-57204ffce2e5","title":"Staff Software Engineer, Risk","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T09:24:12.137+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3111e077-f7fa-4b1f-8621-57204ffce2e5","applyUrl":"https://jobs.ashbyhq.com/airwallex/3111e077-f7fa-4b1f-8621-57204ffce2e5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our mission is to keep Airwallex’s products and services safe and secure while making Airwallex a trusted partner for businesses around the world. You’ll build risk capabilities across payment products and transaction systems, working with graph technologies, machine learning, and LLMs.
Own the design and development of highly available, high-concurrency components within our microservice architecture using Java or Kotlin.
Improve fraud detection, risk decisioning, and alert triage through graph technologies, machine learning, and LLMs.
Partner with senior technical leaders and globally distributed teams across Seattle, Singapore, and China to strengthen our approach to risk management.
Experiment with new technologies and turn architectural improvements into stronger, more scalable systems.
Raise engineering standards by mentoring less-experienced engineers and promoting strong software practices.
You'll work from our Seattle office three days a week.
8+ years of core Java development experience and 5+ years building internet applications, large-scale financial systems, or e-commerce platforms.
3+ years of experience developing risk or payment platforms.
A bachelor’s degree in computer science or a related field.
Strong proficiency in Java, including multithreading, high concurrency, I/O or NIO, and network communication.
Experience designing and developing large-scale distributed, high-concurrency, high-load, and highly available systems.
Strong knowledge of server technologies and experience optimising service response, data queries, service quality, concurrency, and availability.
Experience with Spring or Spring Boot and RESTful services.
Experience with Gradle, Maven, or other build tools.
Familiarity with JSON and XML.
Experience working effectively with senior technical stakeholders and mentoring less-experienced engineers.
In-depth knowledge of risk management strategies and fraud detection techniques, particularly in financial services or fintech.
Familiarity with graph databases and using them for pattern and anomaly detection.
Experience with machine learning models and frameworks for predictive risk analytics.
Experience with real-time data-streaming technologies such as Apache Kafka or Flink.
Strong data analytics skills, including experience with ClickHouse, Spark, or NoSQL databases for large-scale data processing and risk analysis.
Experience with incident response and risk mitigation planning.
Strong communication and collaboration skills.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You value in-person collaboration and are happy being in the office three days a week.
You simplify complexity rather than hiding behind it.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur mission is to keep Airwallex’s products and services safe and secure while making Airwallex a trusted partner for businesses around the world. You’ll build risk capabilities across payment products and transaction systems, working with graph technologies, machine learning, and LLMs.\n\n - Own the design and development of highly available, high-concurrency components within our microservice architecture using Java or Kotlin.\n\n - Improve fraud detection, risk decisioning, and alert triage through graph technologies, machine learning, and LLMs.\n\n - Partner with senior technical leaders and globally distributed teams across Seattle, Singapore, and China to strengthen our approach to risk management.\n\n - Experiment with new technologies and turn architectural improvements into stronger, more scalable systems.\n\n - Raise engineering standards by mentoring less-experienced engineers and promoting strong software practices.\n\n\n\nYou'll work from our Seattle office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of core Java development experience and 5+ years building internet applications, large-scale financial systems, or e-commerce platforms.\n\n - 3+ years of experience developing risk or payment platforms.\n\n - A bachelor’s degree in computer science or a related field.\n\n - Strong proficiency in Java, including multithreading, high concurrency, I/O or NIO, and network communication.\n\n - Experience designing and developing large-scale distributed, high-concurrency, high-load, and highly available systems.\n\n - Strong knowledge of server technologies and experience optimising service response, data queries, service quality, concurrency, and availability.\n\n - Experience with Spring or Spring Boot and RESTful services.\n\n - Experience with Gradle, Maven, or other build tools.\n\n - Familiarity with JSON and XML.\n\n - Experience working effectively with senior technical stakeholders and mentoring less-experienced engineers.\n\n\nPREFERRED\n\n - In-depth knowledge of risk management strategies and fraud detection techniques, particularly in financial services or fintech.\n\n - Familiarity with graph databases and using them for pattern and anomaly detection.\n\n - Experience with machine learning models and frameworks for predictive risk analytics.\n\n - Experience with real-time data-streaming technologies such as Apache Kafka or Flink.\n\n - Strong data analytics skills, including experience with ClickHouse, Spark, or NoSQL databases for large-scale data processing and risk analysis.\n\n - Experience with incident response and risk mitigation planning.\n\n - Strong communication and collaboration skills.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200 – $330 • 15% – 30% • Offers Bonus","scrapeableCompensationSalarySummary":"$200 - $330","compensationTiers":[{"id":"5e6586c0-7017-4a28-ae73-047457ae21b0","tierSummary":"$200 – $330 • 15% – 30% • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"31d82719-7610-49b4-8518-15d79d0111dc","summary":"$200 – $330","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200,"maxValue":330},{"id":"60415d5f-1c14-405a-b02d-5b59ba806a9f","summary":"15% – 30%","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":15,"maxValue":30},{"id":"bcf85c94-068e-4a82-a3d8-1fa2f76246e7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200,"maxValue":330},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":15,"maxValue":30},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"67822c40-c428-47a7-b93c-eafb8c1ec033","title":"Senior Manager, Merchant Risk Operations, APAC [Relocation to Singapore]","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"AE - Dubai","address":{"postalAddress":{"addressRegion":"Dubai","addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}},{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}},{"location":"NL - Amsterdam","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}},{"location":"IE - Dublin","address":{"postalAddress":{"addressRegion":"Dublin","addressCountry":"Ireland","addressLocality":"Dublin"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"TW - Taipei","address":{"postalAddress":{"addressRegion":"Taiwan Province","addressCountry":"Taiwan","addressLocality":"Taipei"}}},{"location":"CN - Shenzhen","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}}},{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"HK - Hong Kong SAR","address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}}}],"publishedAt":"2026-09-22T06:16:16.906+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/67822c40-c428-47a7-b93c-eafb8c1ec033","applyUrl":"https://jobs.ashbyhq.com/airwallex/67822c40-c428-47a7-b93c-eafb8c1ec033/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As part of our Risk Operations team, you’ll be responsible for strengthening our global risk control strategy, managing a well-performed risk operation team and ensuring portfolio risk level aligned with the enterprise risk appetite. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.
Lead APAC Merchant Risk Operations team for Payments
Own end‑to‑end operational performance for APAC merchant risk operations, including SLAs, quality, loss metrics, and customer impact
Oversee design and execution of merchant monitoring, investigation and escalation workflows across APAC region
Partner with global legal, risk and compliance team to implement new policies and control changes efficiently into operations
Work with Product and Engineering to evolve risk tooling (rules engines, case management, AI/LLM‑based workflows, analytics surfaces) for higher accuracy and efficiency
Champion automation and AI to reduce manual work, speed up decisions, and improve reviewer effectiveness while maintaining strong control standards
Drive the key performance metrics (fraud ratio, chargeback ratio, etc) in MRM team to meet the company OKR
Proactive stakeholder management including risk, compliance, commercial, product etc.
Always challenge the status quo and continuously strive for operational excellence
You are an experienced risk operations leader who is equally comfortable in the details of complex cases and in board‑level conversations about strategy and risk appetite. You know how to scale teams, influence cross‑functional stakeholders, and build systems that enable both growth and protection.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
8+ years of experience in payments / fintech / acquiring with at least 3+ years people management experiences
Deep expertise in one or more of Merchant Risk:
credit and fraud risk ( reserves and exposure management)
brand risk (AUP and compliance management)
Proven track record managing senior ICs in multi‑location teams
Demonstrated ability to operate fast in ambiguity, set clear priorities, and drive outcomes in a fast‑moving, high‑growth environment
A strong desire to learn about new payment trends and technologies.
Bachelor’s degree or equivalent practical experience
Strong analytical and data skills – comfortable using dashboards and data tools to diagnose issues, design experiments, and measure impact
Experience building or scaling risk operations in a global fintech or top‑tier payments company
Hands‑on experience partnering with Product/Engineering to design risk tooling or automation, including use of AI/ML/LLMs in operations
Mandarin language proficiency.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAs part of our Risk Operations team, you’ll be responsible for strengthening our global risk control strategy, managing a well-performed risk operation team and ensuring portfolio risk level aligned with the enterprise risk appetite. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.\n\n\nWHAT YOU WILL DO\n\n - Lead APAC Merchant Risk Operations team for Payments\n\n - Own end‑to‑end operational performance for APAC merchant risk operations, including SLAs, quality, loss metrics, and customer impact\n\n - Oversee design and execution of merchant monitoring, investigation and escalation workflows across APAC region\n\n - Partner with global legal, risk and compliance team to implement new policies and control changes efficiently into operations\n\n - Work with Product and Engineering to evolve risk tooling (rules engines, case management, AI/LLM‑based workflows, analytics surfaces) for higher accuracy and efficiency\n\n - Champion automation and AI to reduce manual work, speed up decisions, and improve reviewer effectiveness while maintaining strong control standards\n\n - Drive the key performance metrics (fraud ratio, chargeback ratio, etc) in MRM team to meet the company OKR\n\n - Proactive stakeholder management including risk, compliance, commercial, product etc.\n\n - Always challenge the status quo and continuously strive for operational excellence\n\n\nWHO YOU ARE\n\nYou are an experienced risk operations leader who is equally comfortable in the details of complex cases and in board‑level conversations about strategy and risk appetite. You know how to scale teams, influence cross‑functional stakeholders, and build systems that enable both growth and protection.\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 8+ years of experience in payments / fintech / acquiring with at least 3+ years people management experiences\n\n - Deep expertise in one or more of Merchant Risk:\n \n - credit and fraud risk ( reserves and exposure management)\n \n - brand risk (AUP and compliance management)\n\n - Proven track record managing senior ICs in multi‑location teams\n\n - Demonstrated ability to operate fast in ambiguity, set clear priorities, and drive outcomes in a fast‑moving, high‑growth environment\n\n - A strong desire to learn about new payment trends and technologies.\n\n - Bachelor’s degree or equivalent practical experience\n\n\nPREFERRED QUALIFICATIONS:\n\n - Strong analytical and data skills – comfortable using dashboards and data tools to diagnose issues, design experiments, and measure impact\n\n - Experience building or scaling risk operations in a global fintech or top‑tier payments company\n\n - Hands‑on experience partnering with Product/Engineering to design risk tooling or automation, including use of AI/ML/LLMs in operations\n\n - Mandarin language proficiency.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"SGD 155K – SGD 240K","scrapeableCompensationSalarySummary":"SGD 155K - SGD 240K","compensationTiers":[{"id":"fc955170-7fb8-4989-b28b-8fc056a396a0","tierSummary":"SGD 155K – SGD 240K","title":null,"additionalInformation":null,"components":[{"id":"98af3dd0-3388-46f6-a92c-8709cc24964f","summary":"SGD 155K – SGD 240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":155000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":155000,"maxValue":240000}]}},{"id":"ac1e2bbc-4446-4ceb-9ffe-c5d23dd1d3fd","title":"Account Executive, SME & Mid Market (Payments & Billing)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-08-13T12:22:06.917+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ac1e2bbc-4446-4ceb-9ffe-c5d23dd1d3fd","applyUrl":"https://jobs.ashbyhq.com/airwallex/ac1e2bbc-4446-4ceb-9ffe-c5d23dd1d3fd/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This role will help expand Airwallex’s Payments and Billing business across high-potential SME and mid-market customers in Australia. You’ll combine commercial judgement with enough product and technical fluency to turn complex payment, billing and revenue workflows into practical solutions.
Drive adoption of Payments and Billing solutions, including card acquiring, alternative payment methods, invoicing, subscription management and usage-based billing.
Own opportunities from discovery and qualification through solution design, negotiation, close and handover to post-sales teams.
Lead structured discovery across customers’ payment, billing and revenue workflows, then partner with Product, Solutions Engineering and other internal specialists to shape tailored multi-product solutions.
Present clear commercial recommendations to senior stakeholders, including founders, CFOs, CTOs and Heads of Payments.
Build customer references, early adopter testimonials and joint success stories that strengthen Airwallex’s Payments and Billing go-to-market approach.
Maintain accurate pipeline, forecasting and CRM hygiene, while sharing customer needs, competitive dynamics and deal blockers with Product and go-to-market teams.
You’ll work from our Sydney or Melbourne office.
Essentials
Experience in an Account Executive, business development or product sales role selling fintech, payments, billing, SaaS or another complex B2B product.
A track record of owning commercial opportunities through negotiation and close, with evidence of achieving revenue, gross profit or other relevant sales targets.
Experience running structured discovery and translating complex customer requirements into clear commercial proposals.
Strong understanding of card acquiring, payment flows, alternative payment methods or billing and revenue workflows, including how payment methods can affect conversion, risk and economics.
Strong presentation, negotiation and stakeholder management skills across technical, commercial and executive audiences.
Preferred
Experience selling to finance, revenue operations, product, engineering or payments teams at SaaS, fintech, marketplace, subscription-driven or other technology businesses.
Familiarity with billing or revenue platforms such as Stripe Billing, Chargebee, Zuora, Recurly or equivalent systems.
Exposure to global payments, FX, multi-currency products, APIs, integrations or data flows.
Experience in eCommerce, retail, SaaS, marketplaces, travel or other sectors where payments and billing are business-critical.
Experience working in a high-growth or regulated environment where priorities evolve and commercial processes are still being refined.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You simplify complexity rather than hiding behind it.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nACCOUNT EXECUTIVE, SME & MID MARKET (PAYMENTS & BILLING)\n\n\nHOW YOU'LL MAKE IMPACT\n\nThis role will help expand Airwallex’s Payments and Billing business across high-potential SME and mid-market customers in Australia. You’ll combine commercial judgement with enough product and technical fluency to turn complex payment, billing and revenue workflows into practical solutions.\n\n - Drive adoption of Payments and Billing solutions, including card acquiring, alternative payment methods, invoicing, subscription management and usage-based billing.\n\n - Own opportunities from discovery and qualification through solution design, negotiation, close and handover to post-sales teams.\n\n - Lead structured discovery across customers’ payment, billing and revenue workflows, then partner with Product, Solutions Engineering and other internal specialists to shape tailored multi-product solutions.\n\n - Present clear commercial recommendations to senior stakeholders, including founders, CFOs, CTOs and Heads of Payments.\n\n - Build customer references, early adopter testimonials and joint success stories that strengthen Airwallex’s Payments and Billing go-to-market approach.\n\n - Maintain accurate pipeline, forecasting and CRM hygiene, while sharing customer needs, competitive dynamics and deal blockers with Product and go-to-market teams.\n\nYou’ll work from our Sydney or Melbourne office. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience in an Account Executive, business development or product sales role selling fintech, payments, billing, SaaS or another complex B2B product.\n\n - A track record of owning commercial opportunities through negotiation and close, with evidence of achieving revenue, gross profit or other relevant sales targets.\n\n - Experience running structured discovery and translating complex customer requirements into clear commercial proposals.\n\n - Strong understanding of card acquiring, payment flows, alternative payment methods or billing and revenue workflows, including how payment methods can affect conversion, risk and economics.\n\n - Strong presentation, negotiation and stakeholder management skills across technical, commercial and executive audiences.\n\nPreferred\n\n - Experience selling to finance, revenue operations, product, engineering or payments teams at SaaS, fintech, marketplace, subscription-driven or other technology businesses.\n\n - Familiarity with billing or revenue platforms such as Stripe Billing, Chargebee, Zuora, Recurly or equivalent systems.\n\n - Exposure to global payments, FX, multi-currency products, APIs, integrations or data flows.\n\n - Experience in eCommerce, retail, SaaS, marketplaces, travel or other sectors where payments and billing are business-critical.\n\n - Experience working in a high-growth or regulated environment where priorities evolve and commercial processes are still being refined.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You simplify complexity rather than hiding behind it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"552c4ab2-f483-4ecf-a631-f28880db7df5","title":"Staff Product Designer, T:0 (Agentic) Finance","department":"Design","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T00:22:43.885+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/552c4ab2-f483-4ecf-a631-f28880db7df5","applyUrl":"https://jobs.ashbyhq.com/airwallex/552c4ab2-f483-4ecf-a631-f28880db7df5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Design at Airwallex sits close to the centre of the product, which is exactly what makes it a team for designers who are looking for impact, not just execution. You work side by side with product and engineering from day one, challenging the brief and shaping the solution to deliver the best outcomes for our customers. Design is an equal partner in defining what gets built and how it comes together.
Our designers have real access to senior leadership. The problems are complex, the standards are high, and the impact is visible at a global scale. Airwallex is growing fast, and our design team keeps pace. This is a genuinely exciting stage to be doing work that matters.
If you're on the steep ramp in your career and want influence, ambitious work, and the chance to grow fast, this is a rare place to do it.
This team is building production AI that eliminates financial busywork for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.
We leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast.
The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact
Define and drive product design vision for your area, from first sketch to shipped product, in partnership with product and engineering.
Collaborate with product managers to scope design requirements, and build lean project plans that leave room for research, exploration, and testing — not just execution.
Research, understand, and advocate for user needs at every stage of product development, translating complex financial workflows into approachable experiences.
Lead end-to-end design across desktop, mobile web, and native app experiences, working closely with engineers through critical moments of the process and a smooth handoff.
Partner with cross-functional teams, including the design system team, to explore and deliver solutions that hold together as a system, not just as individual screens.
Build deep domain knowledge so you can see the big picture and connect the work happening across your team.
Contribute to product strategy, roadmap, and customer validation — and help shape the design culture and principles of the team as you go.
Experience: 7+ years as a UX/product designer, with expertise across desktop web, mobile web, and native app experiences.
Portfolio: strong work demonstrating complex systems, multi-channel user journeys, and intricate object relationships — not just polished screens.
Skills: proficient in UX methods (generative research, information architecture, interaction design, user testing) and comfortable thinking in systems.
Communication: can articulate design rationale clearly to both technical and non-technical stakeholders.
Delivery: a proven track record of leading projects end to end in fast-paced, ambiguous environments.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nDESIGN AT AIRWALLEX\n\nDesign at Airwallex sits close to the centre of the product, which is exactly what makes it a team for designers who are looking for impact, not just execution. You work side by side with product and engineering from day one, challenging the brief and shaping the solution to deliver the best outcomes for our customers. Design is an equal partner in defining what gets built and how it comes together.\n\nOur designers have real access to senior leadership. The problems are complex, the standards are high, and the impact is visible at a global scale. Airwallex is growing fast, and our design team keeps pace. This is a genuinely exciting stage to be doing work that matters.\n\nIf you're on the steep ramp in your career and want influence, ambitious work, and the chance to grow fast, this is a rare place to do it.\n\n\n\n\nABOUT T:0 https://t0.ai/about\n\nThis team is building production AI that eliminates financial busywork for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.\n\nWe leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast. \n\nThe team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and drive product design vision for your area, from first sketch to shipped product, in partnership with product and engineering.\n\n - Collaborate with product managers to scope design requirements, and build lean project plans that leave room for research, exploration, and testing — not just execution.\n\n - Research, understand, and advocate for user needs at every stage of product development, translating complex financial workflows into approachable experiences.\n\n - Lead end-to-end design across desktop, mobile web, and native app experiences, working closely with engineers through critical moments of the process and a smooth handoff.\n\n - Partner with cross-functional teams, including the design system team, to explore and deliver solutions that hold together as a system, not just as individual screens.\n\n - Build deep domain knowledge so you can see the big picture and connect the work happening across your team.\n\n - Contribute to product strategy, roadmap, and customer validation — and help shape the design culture and principles of the team as you go.\n\n\nWHO YOU ARE\n\n - Experience: 7+ years as a UX/product designer, with expertise across desktop web, mobile web, and native app experiences.\n\n - Portfolio: strong work demonstrating complex systems, multi-channel user journeys, and intricate object relationships — not just polished screens.\n\n - Skills: proficient in UX methods (generative research, information architecture, interaction design, user testing) and comfortable thinking in systems.\n\n - Communication: can articulate design rationale clearly to both technical and non-technical stakeholders.\n\n - Delivery: a proven track record of leading projects end to end in fast-paced, ambiguous environments.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $210K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $210K","compensationTiers":[{"id":"fae44250-a296-4cec-8928-7cfcb3bd9464","tierSummary":"$160K – $210K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ab2e775e-0555-46fc-a620-b43c7b52ff28","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"567987dd-e79b-4f87-93d5-e8eff7c749de","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7bf0433e-fd1a-49a1-89a1-2059da0596b5","summary":"$160K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":210000}]}},{"id":"6585fb9d-138c-4cb6-b871-7672b253965a","title":"Manager, Revenue Strategy & Operations","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"ES - Barcelona","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T13:16:19.535+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Catalonia","addressCountry":"Spain","addressLocality":"Barcelona"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6585fb9d-138c-4cb6-b871-7672b253965a","applyUrl":"https://jobs.ashbyhq.com/airwallex/6585fb9d-138c-4cb6-b871-7672b253965a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own the operational backbone for Airwallex’s Spain commercial teams, building the systems, insights and processes that support sustainable growth across Spain and Southern Europe.
You’ll partner with commercial leadership as the local strategy and operations expert, providing performance and forecasting support, running country QBRs and identifying opportunities to improve execution.
You’ll lead revenue strategy and go-to-market initiatives across EMEA, including product-market-fit assessment, product localisation, competitor analysis, win-rate analysis and vertical experimentation.
You’ll align stakeholders across Sales, Marketing, Product, Operations, Compliance and Legal, while using AI-driven tools and automation to improve commercial workflows, reporting and decision-making.
You’ll work from our Barcelona office three days a week.
5+ years of experience, ideally combining top-tier strategy consulting and/or high-growth startup experience with meaningful experience in commercial strategy or revenue operations
Strong analytical skills, including data modelling and working with data reporting tools
Experience building and running operational processes, systems or tooling end to end
Experience partnering with senior commercial stakeholders and influencing without authority
Excellent written, verbal and presentation skills
Native or near-native Spanish, with the ability to speak, read, write and understand Spanish
A track record of taking ownership, working with data and driving tangible outcomes
Experience in a high-growth fintech, financial services or technology environment
Experience with complex, cross-functional commercial operations and scaling go-to-market processes
Experience using AI tools or automation to improve commercial workflows and reporting
An outstanding record of academic achievement
You're comfortable owning the roadmap yourself.
You like defining your own space rather than staying in one narrow lane.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own the operational backbone for Airwallex’s Spain commercial teams, building the systems, insights and processes that support sustainable growth across Spain and Southern Europe.\n\nYou’ll partner with commercial leadership as the local strategy and operations expert, providing performance and forecasting support, running country QBRs and identifying opportunities to improve execution.\n\nYou’ll lead revenue strategy and go-to-market initiatives across EMEA, including product-market-fit assessment, product localisation, competitor analysis, win-rate analysis and vertical experimentation.\n\nYou’ll align stakeholders across Sales, Marketing, Product, Operations, Compliance and Legal, while using AI-driven tools and automation to improve commercial workflows, reporting and decision-making.\n\nYou’ll work from our Barcelona office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of experience, ideally combining top-tier strategy consulting and/or high-growth startup experience with meaningful experience in commercial strategy or revenue operations\n\n - Strong analytical skills, including data modelling and working with data reporting tools\n\n - Experience building and running operational processes, systems or tooling end to end\n\n - Experience partnering with senior commercial stakeholders and influencing without authority\n\n - Excellent written, verbal and presentation skills\n\n - Native or near-native Spanish, with the ability to speak, read, write and understand Spanish\n\n - A track record of taking ownership, working with data and driving tangible outcomes\n\n\nPREFERRED\n\n - Experience in a high-growth fintech, financial services or technology environment\n\n - Experience with complex, cross-functional commercial operations and scaling go-to-market processes\n\n - Experience using AI tools or automation to improve commercial workflows and reporting\n\n - An outstanding record of academic achievement\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You like defining your own space rather than staying in one narrow lane.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d0ee1c45-2b64-4abe-ad5c-75e0efd8d91e","title":"Manager, Revenue Strategy & Operations, UK","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T07:32:02.600+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d0ee1c45-2b64-4abe-ad5c-75e0efd8d91e","applyUrl":"https://jobs.ashbyhq.com/airwallex/d0ee1c45-2b64-4abe-ad5c-75e0efd8d91e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own the commercial strategy and revenue operations backbone for Airwallex’s fast-growing UK & Ireland business, helping the region deliver against its growth ambition while building the foundations for sustainable growth.
Drive high-impact, cross-functional priorities from strategy through execution, turning them into practical systems and operating rhythms.
Partner with commercial leadership as a local strategic advisor, providing performance and forecasting support, running country QBRs and driving improvements across the business.
Build the operational infrastructure for the UK & Ireland commercial teams, including territory development and management, AI tooling and insight-led performance tracking.
Improve commercial workflows and reporting by applying AI-driven tools and automation.
Align Sales, Marketing, Operations, Product, Engineering, Compliance and Legal around regional priorities, connecting local needs with global teams and helping the business make better decisions faster.
You'll work from our London office three days a week.
3–5 years of work experience, ideally with a mix of top-tier strategy consulting and/or high-growth startup experience, including meaningful time focused on commercial strategy or revenue operations.
Strong analytical skills, including data modelling and experience working with data reporting tools.
Experience owning processes end to end, building scalable systems and tooling, and maintaining high standards of data quality and hygiene.
Experience partnering with senior stakeholders and influencing cross-functional teams without direct authority.
Excellent written and verbal communication and presentation skills.
A track record of taking ownership, driving tangible outcomes and getting things done in ambiguous environments.
An outstanding record of academic achievement.
Experience in a high-growth fintech, financial services or technology environment.
Experience with complex, cross-functional commercial operations and scaling go-to-market processes.
Experience using AI-driven tools and automation to streamline commercial workflows and reporting.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You're low-ego. You care more about the right outcome than getting credit for it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You have experience at a fintech, payments company, or other highly regulated business.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn the commercial strategy and revenue operations backbone for Airwallex’s fast-growing UK & Ireland business, helping the region deliver against its growth ambition while building the foundations for sustainable growth.\n\n - Drive high-impact, cross-functional priorities from strategy through execution, turning them into practical systems and operating rhythms.\n\n - Partner with commercial leadership as a local strategic advisor, providing performance and forecasting support, running country QBRs and driving improvements across the business.\n\n - Build the operational infrastructure for the UK & Ireland commercial teams, including territory development and management, AI tooling and insight-led performance tracking.\n\n - Improve commercial workflows and reporting by applying AI-driven tools and automation.\n\n - Align Sales, Marketing, Operations, Product, Engineering, Compliance and Legal around regional priorities, connecting local needs with global teams and helping the business make better decisions faster.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3–5 years of work experience, ideally with a mix of top-tier strategy consulting and/or high-growth startup experience, including meaningful time focused on commercial strategy or revenue operations.\n\n - Strong analytical skills, including data modelling and experience working with data reporting tools.\n\n - Experience owning processes end to end, building scalable systems and tooling, and maintaining high standards of data quality and hygiene.\n\n - Experience partnering with senior stakeholders and influencing cross-functional teams without direct authority.\n\n - Excellent written and verbal communication and presentation skills.\n\n - A track record of taking ownership, driving tangible outcomes and getting things done in ambiguous environments.\n\n - An outstanding record of academic achievement.\n\n\nPREFERRED\n\n - Experience in a high-growth fintech, financial services or technology environment.\n\n - Experience with complex, cross-functional commercial operations and scaling go-to-market processes.\n\n - Experience using AI-driven tools and automation to streamline commercial workflows and reporting.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You're low-ego. You care more about the right outcome than getting credit for it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9a620994-db83-4dca-b9bd-0e5c792cf2f3","title":"Senior Data Scientist, Algorithm (Lending & Onboarding)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-22T05:04:37.280+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9a620994-db83-4dca-b9bd-0e5c792cf2f3","applyUrl":"https://jobs.ashbyhq.com/airwallex/9a620994-db83-4dca-b9bd-0e5c792cf2f3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The risk platform team at Airwallex is responsible for managing risk across all Airwallex products, including topics like GTPN, Payments, Issuing, Onboarding, Account Takeover, Lending, and Credit. The risk landscape is constantly changing, and threats are becoming increasingly sophisticated. We are at the forefront of innovation in risk management.
As a Senior Data Scientist, you will tackle challenging risk problems across credit and fraud (e.g., account takeover), and help build data-driven decision systems that deliver meaningful business impact. You will be responsible for translating business problems into analytical frameworks, strategies, models, and scalable data solutions.
Responsibilities:
Build real-time ML models to protect Airwallex customers and platform assets, such as Account Takeover prevention and fraud decisioning
Develop credit risk models and analytical frameworks to assess merchant risk and support the growth of Airwallex’s lending business
Translate business requirements into analytical, modeling, and strategy problems across fraud, credit, onboarding, and related risk domains
Design performance monitoring, metrics frameworks, and decision-support tools to improve risk visibility and decision quality
Partner with Product, Engineering, Operations, and other cross-functional teams to turn data, models, and insights into production strategies and measurable business impact
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
3+ years of experience in analytics, data science, risk strategy, or a related quantitative role
Bachelor’s degree or above in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, Engineering, or a related discipline
Proficient in Python and SQL
Strong problem-solving skills and experience working with large datasets
Experience partnering with cross-functional stakeholders to solve business problems
Preferred qualifications:
Experience in credit, fraud, or related risk domains
Hands-on experience in model development, validation, or monitoring
Experience designing risk rules, decision strategies, or performance monitoring frameworks
Why Join Us:
Opportunity to work on impactful problems that directly influence payments success and business outcomes.
Collaborate with a talented, cross-functional team in a fast-paced, high-growth environment.
Drive the adoption of advanced data science techniques and experimentation to improve customer and business outcomes.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe risk platform team at Airwallex is responsible for managing risk across all Airwallex products, including topics like GTPN, Payments, Issuing, Onboarding, Account Takeover, Lending, and Credit. The risk landscape is constantly changing, and threats are becoming increasingly sophisticated. We are at the forefront of innovation in risk management.\n\n\n\n\nWHAT YOU’LL DO\n\nAs a Senior Data Scientist, you will tackle challenging risk problems across credit and fraud (e.g., account takeover), and help build data-driven decision systems that deliver meaningful business impact. You will be responsible for translating business problems into analytical frameworks, strategies, models, and scalable data solutions.\n\n\n\n\n\nResponsibilities:\n\n - Build real-time ML models to protect Airwallex customers and platform assets, such as Account Takeover prevention and fraud decisioning\n\n - Develop credit risk models and analytical frameworks to assess merchant risk and support the growth of Airwallex’s lending business\n\n - Translate business requirements into analytical, modeling, and strategy problems across fraud, credit, onboarding, and related risk domains\n\n - Design performance monitoring, metrics frameworks, and decision-support tools to improve risk visibility and decision quality\n\n - Partner with Product, Engineering, Operations, and other cross-functional teams to turn data, models, and insights into production strategies and measurable business impact\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 3+ years of experience in analytics, data science, risk strategy, or a related quantitative role\n\n - Bachelor’s degree or above in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, Engineering, or a related discipline\n\n - Proficient in Python and SQL\n\n - Strong problem-solving skills and experience working with large datasets\n\n - Experience partnering with cross-functional stakeholders to solve business problems\n\n\n\nPreferred qualifications:\n\n - Experience in credit, fraud, or related risk domains\n\n - Hands-on experience in model development, validation, or monitoring\n\n - Experience designing risk rules, decision strategies, or performance monitoring frameworks\n\n\n\nWhy Join Us:\n\n - Opportunity to work on impactful problems that directly influence payments success and business outcomes.\n\n - Collaborate with a talented, cross-functional team in a fast-paced, high-growth environment.\n\n - Drive the adoption of advanced data science techniques and experimentation to improve customer and business outcomes.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6e884138-9e2b-441d-864f-a57945fdea4e","title":"Senior Software Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-27T19:56:59.171+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6e884138-9e2b-441d-864f-a57945fdea4e","applyUrl":"https://jobs.ashbyhq.com/airwallex/6e884138-9e2b-441d-864f-a57945fdea4e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As a Senior Backend Engineer, you'll design, build, and own the backend services and platform capabilities that power Growth at scale. You'll work on technically challenging problems at the intersection of distributed systems, AI, and data infrastructure, with direct visibility into business impact.
Build scalable backend systems, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing capabilities that power growth automation and intelligent decision-making.
Develop AI-native capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.
Own end-to-end technical delivery, independently designing, implementing, deploying, and operating complex backend services and platform components.
Design for reliability and scale, building secure, observable, highly available services while continuously improving system performance and operational excellence.
Solve ambiguous business problems, partnering with Product, Data Science, Marketing, Sales, and other engineering teams to translate requirements into pragmatic technical solutions.
Elevate engineering quality through thoughtful system design, code reviews, knowledge sharing, and mentoring other engineers.
US: You'll work from our San Francisco office three days a week.
5+ years of professional software engineering experience, with substantial experience building and operating production backend systems, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals and experience with frameworks such as FastAPI or Spring Boot.
Strong understanding of distributed systems and backend architecture, including API design, data modeling, event-driven architectures, asynchronous processing, scalability, and reliability.
Proven ability to independently design and deliver complex backend solutions, making sound technical tradeoffs and owning services from implementation through production operations.
Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively across functions, and deliver high-quality solutions with minimal oversight.
Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.
Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience with real-time data pipelines, streaming technologies, or large-scale event processing.
Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.
Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.
Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.
You're a strong builder. You enjoy turning ideas into production systems and take pride in shipping reliable, maintainable software.
You're pragmatic and outcome-oriented. You balance engineering quality with speed of execution and focus on delivering measurable impact.
You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.
You take end-to-end ownership. You care about how your systems perform in production, not just whether the code ships.
You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.
You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs a Senior Backend Engineer, you'll design, build, and own the backend services and platform capabilities that power Growth at scale. You'll work on technically challenging problems at the intersection of distributed systems, AI, and data infrastructure, with direct visibility into business impact.\n\n - Build scalable backend systems, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing capabilities that power growth automation and intelligent decision-making.\n\n - Develop AI-native capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.\n\n - Own end-to-end technical delivery, independently designing, implementing, deploying, and operating complex backend services and platform components.\n\n - Design for reliability and scale, building secure, observable, highly available services while continuously improving system performance and operational excellence.\n\n - Solve ambiguous business problems, partnering with Product, Data Science, Marketing, Sales, and other engineering teams to translate requirements into pragmatic technical solutions.\n\n - Elevate engineering quality through thoughtful system design, code reviews, knowledge sharing, and mentoring other engineers.\n \n \n\nUS: You'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional software engineering experience, with substantial experience building and operating production backend systems, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals and experience with frameworks such as FastAPI or Spring Boot.\n\n - Strong understanding of distributed systems and backend architecture, including API design, data modeling, event-driven architectures, asynchronous processing, scalability, and reliability.\n\n - Proven ability to independently design and deliver complex backend solutions, making sound technical tradeoffs and owning services from implementation through production operations.\n\n - Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively across functions, and deliver high-quality solutions with minimal oversight.\n \n \n\n\nPREFERRED\n\n - Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.\n\n - Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience with real-time data pipelines, streaming technologies, or large-scale event processing.\n\n - Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.\n\n - Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.\n\n - Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.\n\n - You're a strong builder. You enjoy turning ideas into production systems and take pride in shipping reliable, maintainable software.\n\n - You're pragmatic and outcome-oriented. You balance engineering quality with speed of execution and focus on delivering measurable impact.\n\n - You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.\n\n - You take end-to-end ownership. You care about how your systems perform in production, not just whether the code ships.\n\n - You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.\n\n - You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$158K – $225K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$158K - $225K","compensationTiers":[{"id":"51314cfc-db88-4ae7-abca-7da8eb81c214","tierSummary":"Base Salary $158K – $225K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"52b8c496-9ba0-48c8-8e1a-b99f1b724a55","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"da826506-8a2e-4adc-9b7b-a85d1abf0f48","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"57173a6c-8162-4ff7-9d2d-6c900eb51f2d","summary":"Base Salary $158K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}},{"id":"f895f4ce-a2af-4bc5-94b4-ebc4efddc510","title":"Senior Manager, Merchant Risk Operations, APAC","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-21T13:15:03.977+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f895f4ce-a2af-4bc5-94b4-ebc4efddc510","applyUrl":"https://jobs.ashbyhq.com/airwallex/f895f4ce-a2af-4bc5-94b4-ebc4efddc510/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As part of our Risk Operations team, you’ll be responsible for strengthening our global risk control strategy, managing a well-performed risk operation team and ensuring portfolio risk level aligned with the enterprise risk appetite. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.
Lead APAC Merchant Risk Operations team for Payments
Own end‑to‑end operational performance for APAC merchant risk operations, including SLAs, quality, loss metrics, and customer impact
Oversee design and execution of merchant monitoring, investigation and escalation workflows across APAC region
Partner with global legal, risk and compliance team to implement new policies and control changes efficiently into operations
Work with Product and Engineering to evolve risk tooling (rules engines, case management, AI/LLM‑based workflows, analytics surfaces) for higher accuracy and efficiency
Champion automation and AI to reduce manual work, speed up decisions, and improve reviewer effectiveness while maintaining strong control standards
Drive the key performance metrics (fraud ratio, chargeback ratio, etc) in MRM team to meet the company OKR
Proactive stakeholder management including risk, compliance, commercial, product etc.
Always challenge the status quo and continuously strive for operational excellence
You are an experienced risk operations leader who is equally comfortable in the details of complex cases and in board‑level conversations about strategy and risk appetite. You know how to scale teams, influence cross‑functional stakeholders, and build systems that enable both growth and protection.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
8+ years of experience in payments / fintech / acquiring with at least 3+ years people management experiences
Deep expertise in one or more of Merchant Risk:
credit and fraud risk ( reserves and exposure management)
brand risk (AUP and compliance management)
Proven track record managing senior ICs in multi‑location teams
Demonstrated ability to operate fast in ambiguity, set clear priorities, and drive outcomes in a fast‑moving, high‑growth environment
A strong desire to learn about new payment trends and technologies.
Bachelor’s degree or equivalent practical experience
Strong analytical and data skills – comfortable using dashboards and data tools to diagnose issues, design experiments, and measure impact
Experience building or scaling risk operations in a global fintech or top‑tier payments company
Hands‑on experience partnering with Product/Engineering to design risk tooling or automation, including use of AI/ML/LLMs in operations
Mandarin language proficiency.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAs part of our Risk Operations team, you’ll be responsible for strengthening our global risk control strategy, managing a well-performed risk operation team and ensuring portfolio risk level aligned with the enterprise risk appetite. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.\n\n\nWHAT YOU WILL DO\n\n - Lead APAC Merchant Risk Operations team for Payments\n\n - Own end‑to‑end operational performance for APAC merchant risk operations, including SLAs, quality, loss metrics, and customer impact\n\n - Oversee design and execution of merchant monitoring, investigation and escalation workflows across APAC region\n\n - Partner with global legal, risk and compliance team to implement new policies and control changes efficiently into operations\n\n - Work with Product and Engineering to evolve risk tooling (rules engines, case management, AI/LLM‑based workflows, analytics surfaces) for higher accuracy and efficiency\n\n - Champion automation and AI to reduce manual work, speed up decisions, and improve reviewer effectiveness while maintaining strong control standards\n\n - Drive the key performance metrics (fraud ratio, chargeback ratio, etc) in MRM team to meet the company OKR\n\n - Proactive stakeholder management including risk, compliance, commercial, product etc.\n\n - Always challenge the status quo and continuously strive for operational excellence\n\n\nWHO YOU ARE\n\nYou are an experienced risk operations leader who is equally comfortable in the details of complex cases and in board‑level conversations about strategy and risk appetite. You know how to scale teams, influence cross‑functional stakeholders, and build systems that enable both growth and protection.\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 8+ years of experience in payments / fintech / acquiring with at least 3+ years people management experiences\n\n - Deep expertise in one or more of Merchant Risk:\n \n - credit and fraud risk ( reserves and exposure management)\n \n - brand risk (AUP and compliance management)\n\n - Proven track record managing senior ICs in multi‑location teams\n\n - Demonstrated ability to operate fast in ambiguity, set clear priorities, and drive outcomes in a fast‑moving, high‑growth environment\n\n - A strong desire to learn about new payment trends and technologies.\n\n - Bachelor’s degree or equivalent practical experience\n\n\nPREFERRED QUALIFICATIONS:\n\n - Strong analytical and data skills – comfortable using dashboards and data tools to diagnose issues, design experiments, and measure impact\n\n - Experience building or scaling risk operations in a global fintech or top‑tier payments company\n\n - Hands‑on experience partnering with Product/Engineering to design risk tooling or automation, including use of AI/ML/LLMs in operations\n\n - Mandarin language proficiency.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0263b822-5186-477b-b178-0f47cc730171","title":"Senior Network Engineer, Infrastructure","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"KR - Seoul","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}}}],"publishedAt":"2026-08-31T01:06:53.536+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0263b822-5186-477b-b178-0f47cc730171","applyUrl":"https://jobs.ashbyhq.com/airwallex/0263b822-5186-477b-b178-0f47cc730171/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s infrastructure teams help keep our globally distributed platform reliable, secure, and available. In this role, you’ll own the network foundations that support our engineers, customers, and financial solutions.
Design, deploy, and maintain LAN, WAN, VPN, and cloud networks supporting Airwallex’s globally distributed platform.
Operate global connectivity, including leased lines, internet connections, and data-centre networks.
Configure and troubleshoot routers, switches, firewalls, load balancers, and cloud networking services across mixed-vendor environments.
Lead network incident response, troubleshooting, post-incident reviews, upgrades, and change activities with minimal business disruption.
Partner with Security, Engineering, IT, and Workplace teams to deliver reliable network solutions, while maintaining diagrams, documentation, runbooks, and operational procedures.
Participate in a global on-call rotation and help ensure our production systems remain secure and highly available.
This role is based in Seoul, South Korea.
Address: Units 1006, Partners Tower, 83 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, 08589 서울 금천구 가산디지털1로 83, 1006 호(가산동, 파트너스타워)
5+ years of hands-on network engineering experience in a production environment.
Strong routing and switching fundamentals, equivalent to CCNA level or above.
Experience with BGP, route filtering, subnetting, IPsec VPNs, network troubleshooting, and change management.
Practical experience with GCP or AWS networking; GCP experience is preferred for this role.
Experience with at least two networking vendors, such as Juniper, Cisco, Palo Alto, Aruba, or Arista.
Working knowledge of Linux and scripting with Python or Bash.
Strong written and verbal English communication skills.
A stable employment history with sustained ownership of production systems.
Experience with Terraform, Git, or CI/CD-based infrastructure automation.
Experience in banking, fintech, or other regulated, high-availability environments.
A relevant networking certification such as CCNA, JNCIA, HCIA, or equivalent.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You connect dots across functions and hold the big picture without losing grip on the details.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s infrastructure teams help keep our globally distributed platform reliable, secure, and available. In this role, you’ll own the network foundations that support our engineers, customers, and financial solutions.\n\n\n\n - Design, deploy, and maintain LAN, WAN, VPN, and cloud networks supporting Airwallex’s globally distributed platform.\n\n - Operate global connectivity, including leased lines, internet connections, and data-centre networks.\n\n - Configure and troubleshoot routers, switches, firewalls, load balancers, and cloud networking services across mixed-vendor environments.\n\n - Lead network incident response, troubleshooting, post-incident reviews, upgrades, and change activities with minimal business disruption.\n\n - Partner with Security, Engineering, IT, and Workplace teams to deliver reliable network solutions, while maintaining diagrams, documentation, runbooks, and operational procedures.\n\n - Participate in a global on-call rotation and help ensure our production systems remain secure and highly available.\n\nThis role is based in Seoul, South Korea.\n\nAddress: Units 1006, Partners Tower, 83 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, 08589 서울 금천구 가산디지털1로 83, 1006 호(가산동, 파트너스타워)\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of hands-on network engineering experience in a production environment.\n\n - Strong routing and switching fundamentals, equivalent to CCNA level or above.\n\n - Experience with BGP, route filtering, subnetting, IPsec VPNs, network troubleshooting, and change management.\n\n - Practical experience with GCP or AWS networking; GCP experience is preferred for this role.\n\n - Experience with at least two networking vendors, such as Juniper, Cisco, Palo Alto, Aruba, or Arista.\n\n - Working knowledge of Linux and scripting with Python or Bash.\n\n - Strong written and verbal English communication skills.\n\n - A stable employment history with sustained ownership of production systems.\n\n\nPREFERRED\n\n - Experience with Terraform, Git, or CI/CD-based infrastructure automation.\n\n - Experience in banking, fintech, or other regulated, high-availability environments.\n\n - A relevant networking certification such as CCNA, JNCIA, HCIA, or equivalent.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9ca25edd-ec1b-4612-abda-21fe266bd560","title":"Director, Sales, SME & Growth, CN","department":"SME & Growth Business","team":"SME & Growth Management","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Shenzhen","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}}}],"publishedAt":"2026-07-23T10:56:01.894+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ca25edd-ec1b-4612-abda-21fe266bd560","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ca25edd-ec1b-4612-abda-21fe266bd560/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the sales team reporting to the SME & Growth business leader, expanding Airwallex’s cross-border payments business among small and mid-market businesses, with a focus on cross-border e-commerce and B2B trade.
Shape sales strategy by identifying industry needs, standardising products and solutions, developing pricing and promotional approaches, and defining market strategies.
Set sales targets, translate them into actionable plans, and improve sales processes and management tools so the company’s strategy is executed effectively.
Build and manage a direct sales organisation, owning hiring, development, retention, operating standards, and team culture. Identify underperformance early and improve results through joint customer visits, coaching, and training.
Manage team performance across both sales outcomes and the quality of customer acquisition and sales activity. Use performance data and changes in the external market to adjust go-to-market and sales strategies.
Partner closely with Product, Marketing, Strategy, Account Management, and Customer Service to drive cross-functional initiatives, business changes, and growth opportunities.
Use your industry network, external resources, and industry events to connect with prospective customers and develop commercial partnerships.
Track developments across relevant industries, identify new commercial models, and help create sustainable business growth.
Essentials
A bachelor’s degree or above, with fluent spoken and written English and Chinese.
8+ years of experience in enterprise sales, business development, marketing strategy, or commercial leadership, including 3+ years managing a sales team.
A track record of successful commercial results in enterprise services, cross-border trade, e-commerce, payments, cloud, SaaS, IT services, or a related field.
Strong self-motivation, disciplined execution, and a clear sense of ownership for both process and results.
Strong analytical and strategic thinking, combined with concise, direct communication and the ability to identify and influence key decision-makers and stakeholders.
Agility, resilience, and sound judgment, with the ability to respond to changing conditions while maintaining a long-term view.
Deep industry relationships and the ability to originate commercial opportunities through personal networks, external resources, and industry events.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
You value in-person collaboration and are happy being in the office five days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the sales team reporting to the SME & Growth business leader, expanding Airwallex’s cross-border payments business among small and mid-market businesses, with a focus on cross-border e-commerce and B2B trade.\n\n - Shape sales strategy by identifying industry needs, standardising products and solutions, developing pricing and promotional approaches, and defining market strategies.\n\n - Set sales targets, translate them into actionable plans, and improve sales processes and management tools so the company’s strategy is executed effectively.\n\n - Build and manage a direct sales organisation, owning hiring, development, retention, operating standards, and team culture. Identify underperformance early and improve results through joint customer visits, coaching, and training.\n\n - Manage team performance across both sales outcomes and the quality of customer acquisition and sales activity. Use performance data and changes in the external market to adjust go-to-market and sales strategies.\n\n - Partner closely with Product, Marketing, Strategy, Account Management, and Customer Service to drive cross-functional initiatives, business changes, and growth opportunities.\n\n - Use your industry network, external resources, and industry events to connect with prospective customers and develop commercial partnerships.\n\n - Track developments across relevant industries, identify new commercial models, and help create sustainable business growth.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or above, with fluent spoken and written English and Chinese.\n\n - 8+ years of experience in enterprise sales, business development, marketing strategy, or commercial leadership, including 3+ years managing a sales team.\n\n - A track record of successful commercial results in enterprise services, cross-border trade, e-commerce, payments, cloud, SaaS, IT services, or a related field.\n\n - Strong self-motivation, disciplined execution, and a clear sense of ownership for both process and results.\n\n - Strong analytical and strategic thinking, combined with concise, direct communication and the ability to identify and influence key decision-makers and stakeholders.\n\n - Agility, resilience, and sound judgment, with the ability to respond to changing conditions while maintaining a long-term view.\n\n - Deep industry relationships and the ability to originate commercial opportunities through personal networks, external resources, and industry events.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a8f40686-a5c9-4012-bb8f-0349db0418c4","title":"Director, Account Management, SME & Growth, CN","department":"SME & Growth Business","team":"SME & Growth Management","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Shenzhen","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}}}],"publishedAt":"2026-08-31T10:01:36.469+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a8f40686-a5c9-4012-bb8f-0349db0418c4","applyUrl":"https://jobs.ashbyhq.com/airwallex/a8f40686-a5c9-4012-bb8f-0349db0418c4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead the post-sale growth engine for Airwallex's SME & Growth business in China. Through four direct managers, you'll shape the leadership bench, systems, and go-to-market strategy that support product adoption, revenue growth, and customer retention across our existing customer base.
Lead and scale a high-performing post-sale organization of Account Managers and Customer Success Managers by managing a team of frontline managers, building the leadership bench, systems, and culture needed for sustainable growth.
Define and execute the go-to-market strategy for product adoption across the existing SME & Growth customer base, driving revenue growth, customer retention, and deeper product penetration.
Build trusted relationships with key clients, acting as a senior advisor and ensuring Airwallex's solutions deliver meaningful commercial value.
Partner cross-functionally with Product, Engineering, Marketing, and Revenue Operations to turn customer needs into product improvements and go-to-market initiatives.
Set clear goals and operating rhythms around revenue, product penetration, and customer satisfaction; use KPIs, coaching, and training to raise team performance.
Resolve complex customer challenges by anticipating risks, protecting satisfaction and retention, and serving as the escalation point when issues require senior ownership.
Champion Airwallex's operating principles and values, acting as a role model and culture carrier across the business.
Essentials
12+ years of sales or account management experience, including at least 8 years in leadership roles, ideally in fintech, payments, consulting, or investment banking.
A proven track record of building and leading high-performing teams to achieve ambitious commercial targets in a high-growth environment.
Strong analytical skills, with the ability to drive strategic planning, evaluate data, and make informed decisions.
Deep understanding of the fintech and payments ecosystem, including relevant regulations and digital transformation trends.
Exceptional communication, negotiation, and stakeholder management skills, including experience engaging C-level executives.
Experience developing and executing go-to-market strategies, driving product adoption, and managing complex client portfolios.
A bachelor's degree; an advanced degree in business, finance, or a related field is a plus.
Preferred
Experience in consulting, investment banking, or high-growth technology environments.
Technical proficiency with CRM and analytics tools such as Salesforce, Looker, or SQL.
Experience with API-based or SaaS product sales.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You value in-person collaboration and are happy being in the office five days a week.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead the post-sale growth engine for Airwallex's SME & Growth business in China. Through four direct managers, you'll shape the leadership bench, systems, and go-to-market strategy that support product adoption, revenue growth, and customer retention across our existing customer base.\n\n - Lead and scale a high-performing post-sale organization of Account Managers and Customer Success Managers by managing a team of frontline managers, building the leadership bench, systems, and culture needed for sustainable growth.\n\n - Define and execute the go-to-market strategy for product adoption across the existing SME & Growth customer base, driving revenue growth, customer retention, and deeper product penetration.\n\n - Build trusted relationships with key clients, acting as a senior advisor and ensuring Airwallex's solutions deliver meaningful commercial value.\n\n - Partner cross-functionally with Product, Engineering, Marketing, and Revenue Operations to turn customer needs into product improvements and go-to-market initiatives.\n\n - Set clear goals and operating rhythms around revenue, product penetration, and customer satisfaction; use KPIs, coaching, and training to raise team performance.\n\n - Resolve complex customer challenges by anticipating risks, protecting satisfaction and retention, and serving as the escalation point when issues require senior ownership.\n\n - Champion Airwallex's operating principles and values, acting as a role model and culture carrier across the business.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 12+ years of sales or account management experience, including at least 8 years in leadership roles, ideally in fintech, payments, consulting, or investment banking.\n\n - A proven track record of building and leading high-performing teams to achieve ambitious commercial targets in a high-growth environment.\n\n - Strong analytical skills, with the ability to drive strategic planning, evaluate data, and make informed decisions.\n\n - Deep understanding of the fintech and payments ecosystem, including relevant regulations and digital transformation trends.\n\n - Exceptional communication, negotiation, and stakeholder management skills, including experience engaging C-level executives.\n\n - Experience developing and executing go-to-market strategies, driving product adoption, and managing complex client portfolios.\n\n - A bachelor's degree; an advanced degree in business, finance, or a related field is a plus.\n\nPreferred\n\n - Experience in consulting, investment banking, or high-growth technology environments.\n\n - Technical proficiency with CRM and analytics tools such as Salesforce, Looker, or SQL.\n\n - Experience with API-based or SaaS product sales.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7b677f95-7b8c-46c5-afbc-2997d8018b72","title":"Manager, Credit Risk Operations","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:35:46.708+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7b677f95-7b8c-46c5-afbc-2997d8018b72","applyUrl":"https://jobs.ashbyhq.com/airwallex/7b677f95-7b8c-46c5-afbc-2997d8018b72/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own credit risk operations across Airwallex’s global product portfolio, helping assess prospective and existing merchants while balancing commercial growth with robust risk protection. You’ll evaluate exposure across cards, bank payments and local payment methods, and use data-driven insights to strengthen credit decisioning, monitoring and early-warning frameworks.
Own credit risk exposure across Airwallex’s global product portfolio and payment acceptance channels.
Drive KYB processes that support a diversified, high-quality merchant portfolio.
Define and monitor global credit risk performance KPIs, reporting and dashboards to improve visibility into credit performance.
Build and improve standard operating procedures for credit risk vetting, investigation and ongoing monitoring.
Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation.
Strengthen risk awareness across global stakeholders and surface emerging risks across products and geographies.
You’ll work from our San Francisco office on Mondays, Wednesdays and Thursdays.
Strong analytical and quantitative skills, with demonstrated experience assessing counterparty or merchant credit risk.
Deep understanding of credit fundamentals, including financial statement analysis, cash flow assessment, collateral structures and exposure management.
Practical experience with ongoing credit monitoring, limit setting and early-warning frameworks for merchant portfolios.
Strong understanding of payment flows and how settlement timing, reserves and chargebacks affect credit exposure.
Experience identifying and escalating emerging credit risks across payment products and geographies.
Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non-technical stakeholders.
Proven ability to manage multiple priorities with precision and attention to detail.
An ownership mindset: you take accountability, drive clarity and execute with urgency.
Advanced proficiency in data analysis tools such as SQL.
Familiarity with card brand monitoring, compliance and KYB/KYC requirements.
Experience managing credit exposure for merchants or partners within fintech, payments or financial institutions.
Background in regulatory compliance or operational risk management.
A track record of defining and reporting KPIs to improve process performance.
Deep understanding of payment processing systems and associated credit, fraud and operational risks.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own credit risk operations across Airwallex’s global product portfolio, helping assess prospective and existing merchants while balancing commercial growth with robust risk protection. You’ll evaluate exposure across cards, bank payments and local payment methods, and use data-driven insights to strengthen credit decisioning, monitoring and early-warning frameworks.\n\n - Own credit risk exposure across Airwallex’s global product portfolio and payment acceptance channels.\n\n - Drive KYB processes that support a diversified, high-quality merchant portfolio.\n\n - Define and monitor global credit risk performance KPIs, reporting and dashboards to improve visibility into credit performance.\n\n - Build and improve standard operating procedures for credit risk vetting, investigation and ongoing monitoring.\n\n - Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation.\n\n - Strengthen risk awareness across global stakeholders and surface emerging risks across products and geographies.\n\n\n\nYou’ll work from our San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Strong analytical and quantitative skills, with demonstrated experience assessing counterparty or merchant credit risk.\n\n - Deep understanding of credit fundamentals, including financial statement analysis, cash flow assessment, collateral structures and exposure management.\n\n - Practical experience with ongoing credit monitoring, limit setting and early-warning frameworks for merchant portfolios.\n\n - Strong understanding of payment flows and how settlement timing, reserves and chargebacks affect credit exposure.\n\n - Experience identifying and escalating emerging credit risks across payment products and geographies.\n\n - Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non-technical stakeholders.\n\n - Proven ability to manage multiple priorities with precision and attention to detail.\n\n - An ownership mindset: you take accountability, drive clarity and execute with urgency.\n\n\nPREFERRED\n\n - Advanced proficiency in data analysis tools such as SQL.\n\n - Familiarity with card brand monitoring, compliance and KYB/KYC requirements.\n\n - Experience managing credit exposure for merchants or partners within fintech, payments or financial institutions.\n\n - Background in regulatory compliance or operational risk management.\n\n - A track record of defining and reporting KPIs to improve process performance.\n\n - Deep understanding of payment processing systems and associated credit, fraud and operational risks.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$130K – $160K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$130K - $160K","compensationTiers":[{"id":"a28ac48e-f71c-4efd-ba37-e4434de5e29a","tierSummary":"$130K – $160K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f189837e-876f-43fb-99ab-9926e956e03a","summary":"$130K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":160000},{"id":"469226bf-0afb-4280-90ea-3590fd6564ff","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d049b363-ff26-413c-a67b-696d96ac9c3b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":160000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"99c4eea2-a2b4-41cd-af4f-3b87230bdae9","title":"Senior GRC Specialist","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"MX - Mexico City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-23T02:09:37.586+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/99c4eea2-a2b4-41cd-af4f-3b87230bdae9","applyUrl":"https://jobs.ashbyhq.com/airwallex/99c4eea2-a2b4-41cd-af4f-3b87230bdae9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior GRC Specialist, you'll act as the regional anchor for Mexico City while integrating closely with Airwallex's global Information Security team. Reporting to the Senior GRC Manager, you'll serve as a regional point of contact for government and regulatory bodies in Mexico, helping design and implement policies that balance regional requirements with global standards.
Manage and monitor security controls, executing to a high standard while continuously refining and iterating.
Serve as a trusted contact for Mexican regulatory bodies, customers, partners, and vendors, helping shape external understanding of Airwallex's security posture in the region.
Use AI and automation to streamline compliance and security work, including reporting and communications.
Develop and maintain security documentation, including standards, policies, reporting metrics, dashboards, and evidence artefacts for internal and external stakeholders.
Act as a subject matter expert and generalist for security compliance in the Mexico region, balancing strategic ownership with practical, hands-on security work.
Drive initiatives independently using project management experience, without being bound to traditional solutions or methodologies.
You'll work from our Mexico City or San Francisco office three days a week.
5–7 years of cybersecurity experience, with a proven ability to work and execute independently.
Must hold a Mexican Tax ID (RFC) or have dual Mexican citizenship, as this role directly owns and represents the Mexico City region.
Fluent in both English and Spanish, written and spoken.
Deep knowledge of relevant compliance and control frameworks such as PCI-DSS, ISO 27001, SOC 2, and similar standards, with a strong understanding of what makes a successful information security audit.
Strong familiarity with Information Security concepts, practices, and solutions, whether from a technical background or through close collaboration with engineering teams.
Working knowledge of policy creation and maintenance, including tuning policies to meet complex regulatory requirements.
Working understanding of complex cloud environments and how they affect modern security and compliance operations.
Ability to act as a subject matter expert and generalist for security compliance in the Mexico region.
Experience managing the implementation and monitoring of security controls.
Ability to develop and maintain security documentation, including standards, policies, reporting metrics, dashboards, and evidence artefacts.
Experience driving initiatives independently and balancing strategic ownership with practical, hands-on security work.
Prior experience in the fintech industry.
Knowledge of security compliance specific to the finance industry or the Mexican or LATAM region.
Understanding of financial services or payments.
Experience applying AI and automation to compliance, security operations, reporting, or communications.
An industry-leading security degree or certification, such as a BS or MS in Cybersecurity, CISSP, CEH, or CISA.
Experience using project management skills to deliver initiatives without being bound to traditional solutions or methodologies.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior GRC Specialist, you'll act as the regional anchor for Mexico City while integrating closely with Airwallex's global Information Security team. Reporting to the Senior GRC Manager, you'll serve as a regional point of contact for government and regulatory bodies in Mexico, helping design and implement policies that balance regional requirements with global standards.\n\n - Manage and monitor security controls, executing to a high standard while continuously refining and iterating.\n\n - Serve as a trusted contact for Mexican regulatory bodies, customers, partners, and vendors, helping shape external understanding of Airwallex's security posture in the region.\n\n - Use AI and automation to streamline compliance and security work, including reporting and communications.\n\n - Develop and maintain security documentation, including standards, policies, reporting metrics, dashboards, and evidence artefacts for internal and external stakeholders.\n\n - Act as a subject matter expert and generalist for security compliance in the Mexico region, balancing strategic ownership with practical, hands-on security work.\n\n - Drive initiatives independently using project management experience, without being bound to traditional solutions or methodologies.\n\nYou'll work from our Mexico City or San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5–7 years of cybersecurity experience, with a proven ability to work and execute independently.\n\n - Must hold a Mexican Tax ID (RFC) or have dual Mexican citizenship, as this role directly owns and represents the Mexico City region.\n\n - Fluent in both English and Spanish, written and spoken.\n\n - Deep knowledge of relevant compliance and control frameworks such as PCI-DSS, ISO 27001, SOC 2, and similar standards, with a strong understanding of what makes a successful information security audit.\n\n - Strong familiarity with Information Security concepts, practices, and solutions, whether from a technical background or through close collaboration with engineering teams.\n\n - Working knowledge of policy creation and maintenance, including tuning policies to meet complex regulatory requirements.\n\n - Working understanding of complex cloud environments and how they affect modern security and compliance operations.\n\n - Ability to act as a subject matter expert and generalist for security compliance in the Mexico region.\n\n - Experience managing the implementation and monitoring of security controls.\n\n - Ability to develop and maintain security documentation, including standards, policies, reporting metrics, dashboards, and evidence artefacts.\n\n - Experience driving initiatives independently and balancing strategic ownership with practical, hands-on security work.\n\n\nPREFERRED\n\n - Prior experience in the fintech industry.\n\n - Knowledge of security compliance specific to the finance industry or the Mexican or LATAM region.\n\n - Understanding of financial services or payments.\n\n - Experience applying AI and automation to compliance, security operations, reporting, or communications.\n\n - An industry-leading security degree or certification, such as a BS or MS in Cybersecurity, CISSP, CEH, or CISA.\n\n - Experience using project management skills to deliver initiatives without being bound to traditional solutions or methodologies.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$120K – $185K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120K - $185K","compensationTiers":[{"id":"3be0dfeb-200d-4494-8f84-c230c802769b","tierSummary":"$120K – $185K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f3a99a4a-68bd-48e0-b05a-500a2d99718d","summary":"$120K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":185000},{"id":"513520eb-1bfc-4cf9-8532-59b0fbb24e98","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ec0c90b7-eb96-4ee7-8acc-5434f8a978cd","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":185000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6872cf44-07a5-4377-a7bb-f81c67bbab61","title":"Senior Manager, Strategy & Operations CEO Office","department":"Operations","team":"CEO Office","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-27T15:15:55.430+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6872cf44-07a5-4377-a7bb-f81c67bbab61","applyUrl":"https://jobs.ashbyhq.com/airwallex/6872cf44-07a5-4377-a7bb-f81c67bbab61/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The CEO Office Strategy & Operations team partners directly with Airwallex's executive leadership on the company's most important priorities. We work across regions and functions to drive clarity, build scalable operating models, and ensure the right work gets done at the right time. The team combines rigorous problem‑solving with hands‑on execution, rolling up our sleeves to take complex, zero‑to‑one initiatives from idea to reality. It is a high‑visibility, fast‑paced environment where you will collaborate with leaders across Product, Engineering, Legal, Risk, Finance, and Operations to shape the next phase of Airwallex's global growth.
You’ll lead high-priority, company-wide initiatives from strategy through execution, working directly with executive leadership to turn ambiguous problems into clear plans and measurable outcomes. You’ll help shape how Airwallex expands, scales its operating model, and makes decisions across markets, products, and functions.
Drive strategic analysis, operating-model design, governance, executive communication, and hands-on delivery across Product, Engineering, Legal, Risk, Finance, and Operations.
Build repeatable systems for complex programmes through AI-assisted research, modelling, documentation, and workflow automation.
Shape how Airwallex expands, scales its operating model, and makes decisions across markets, products, and functions.
Lead priority CEO Office initiatives beyond core expansion work, bringing structure and momentum to complex, cross-functional problems.
You’ll work from our London office three days a week.
5–8 years of experience in top-tier strategy consulting, regulatory or financial services law, or strategy, operations, or expansion roles in fintech or payments, with meaningful exposure to market-entry or licensing-driven projects.
A proven track record of owning complex, multi-stakeholder programmes end to end, including planning, execution, and executive-level updates.
Strong operating discipline, with experience structuring multi-workstream programmes, running governance cadences, managing dependencies, and driving timely decision-making.
Experience working with or around regulatory and licensing topics in financial services, such as payments, e-money, banking, or card issuing.
Demonstrated use of AI tools in your day-to-day work, such as regulatory research, licence mapping, competitive analysis, documentation, or workflow automation, with good judgment on verification and when to involve subject-matter experts.
Exceptional stakeholder-management and communication skills, including the ability to simplify complex issues, influence senior leaders, and create clear, concise materials for steering forums.
High ownership, comfort with ambiguity, and a willingness to get hands-on in the detail to move important initiatives forward.
Direct experience driving new-market launches or licence applications in EMEA or the Middle East for a fintech, payments provider, or financial institution.
A background combining strategic problem-solving and execution, such as experience in both consulting and an in-house operating role, or in both legal or regulatory and commercial or product-adjacent roles.
Familiarity with cross-functional global expansion and product-launch processes, including how Product, Engineering, Legal, Compliance, Risk, and Operations work together for new-country launches.
Experience working in or closely with a CEO Office, Strategy & Operations, or similar central team responsible for company-level initiatives and special projects.
Comfort building and iterating lightweight AI tooling to standardise launches and automate status reporting, risk tracking, and dependency management.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You say what you mean. You're direct, but you lead with respect.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe CEO Office Strategy & Operations team partners directly with Airwallex's executive leadership on the company's most important priorities. We work across regions and functions to drive clarity, build scalable operating models, and ensure the right work gets done at the right time. The team combines rigorous problem‑solving with hands‑on execution, rolling up our sleeves to take complex, zero‑to‑one initiatives from idea to reality. It is a high‑visibility, fast‑paced environment where you will collaborate with leaders across Product, Engineering, Legal, Risk, Finance, and Operations to shape the next phase of Airwallex's global growth.\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead high-priority, company-wide initiatives from strategy through execution, working directly with executive leadership to turn ambiguous problems into clear plans and measurable outcomes. You’ll help shape how Airwallex expands, scales its operating model, and makes decisions across markets, products, and functions.\n\n - Drive strategic analysis, operating-model design, governance, executive communication, and hands-on delivery across Product, Engineering, Legal, Risk, Finance, and Operations.\n\n - Build repeatable systems for complex programmes through AI-assisted research, modelling, documentation, and workflow automation.\n\n - Shape how Airwallex expands, scales its operating model, and makes decisions across markets, products, and functions.\n\n - Lead priority CEO Office initiatives beyond core expansion work, bringing structure and momentum to complex, cross-functional problems.\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5–8 years of experience in top-tier strategy consulting, regulatory or financial services law, or strategy, operations, or expansion roles in fintech or payments, with meaningful exposure to market-entry or licensing-driven projects.\n\n - A proven track record of owning complex, multi-stakeholder programmes end to end, including planning, execution, and executive-level updates.\n\n - Strong operating discipline, with experience structuring multi-workstream programmes, running governance cadences, managing dependencies, and driving timely decision-making.\n\n - Experience working with or around regulatory and licensing topics in financial services, such as payments, e-money, banking, or card issuing.\n\n - Demonstrated use of AI tools in your day-to-day work, such as regulatory research, licence mapping, competitive analysis, documentation, or workflow automation, with good judgment on verification and when to involve subject-matter experts.\n\n - Exceptional stakeholder-management and communication skills, including the ability to simplify complex issues, influence senior leaders, and create clear, concise materials for steering forums.\n\n - High ownership, comfort with ambiguity, and a willingness to get hands-on in the detail to move important initiatives forward.\n\n\nPREFERRED\n\n - Direct experience driving new-market launches or licence applications in EMEA or the Middle East for a fintech, payments provider, or financial institution.\n\n - A background combining strategic problem-solving and execution, such as experience in both consulting and an in-house operating role, or in both legal or regulatory and commercial or product-adjacent roles.\n\n - Familiarity with cross-functional global expansion and product-launch processes, including how Product, Engineering, Legal, Compliance, Risk, and Operations work together for new-country launches.\n\n - Experience working in or closely with a CEO Office, Strategy & Operations, or similar central team responsible for company-level initiatives and special projects.\n\n - Comfort building and iterating lightweight AI tooling to standardise launches and automate status reporting, risk tracking, and dependency management.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"341d23f4-f254-4a2b-a75c-eb267eedfffc","title":"Senior Data Scientist, Analytics (Lending)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-28T10:39:58.994+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/341d23f4-f254-4a2b-a75c-eb267eedfffc","applyUrl":"https://jobs.ashbyhq.com/airwallex/341d23f4-f254-4a2b-a75c-eb267eedfffc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The risk platform team at Airwallex is responsible for managing risk across all Airwallex products, including topics like lending, Payments, Issuing and Onboarding. The risk landscape is constantly changing, and threats are becoming increasingly sophisticated. We are at the forefront of innovation in risk management.
As a Credit Risk Analyst - Lending, you will help monitor and optimize the performance of Airwallex’s business lending portfolio through data-driven analysis, portfolio insights, and credit risk strategy support. You will be responsible for translating portfolio and policy questions into analytical frameworks, monitoring approaches, and actionable recommendations that improve credit quality and support sustainable business growth.
Monitor and analyze the performance of existing business lending portfolios, including delinquency trends, early warning indicators, and credit quality metrics
Identify emerging risks within the portfolio and provide actionable insights to mitigate potential losses
Support the assessment and optimization of portfolio-level credit strategies, ensuring alignment with regional credit risk policies
Prepare portfolio reports, risk dashboards, and management summaries to support senior leadership decision-making
Collaborate with Operations and Product teams to ensure consistent application of credit policies and effective risk controls
Participate in periodic portfolio reviews, stress testing, and credit risk assessment exercises
Provide analytical support for regulatory reporting, audits, and internal governance requirements
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
3+ years of experience in credit risk analytics, risk strategy, portfolio analytics, or a related quantitative role
Bachelor’s degree or above in Quantitative Finance, Statistics, Computer Science, Business Analytics, Data Science, or a related quantitative discipline
Proficient in SQL and Python, with the ability to translate data into actionable insights
Strong problem-solving skills and experience working with large datasets
Strong attention to detail and the ability to identify discrepancies in data
Experience partnering with cross-functional stakeholders to solve business problems
Hybrid experience of both risk analytics and modelling
Experience in SME lending experience preferred
Hands-on experience in ECL modelling, credit strategy analysis, or credit risk assessment
Experience designing credit policies, decision strategies, or performance monitoring frameworks
Familiarity with stress testing, governance, audit, or regulatory reporting processes
Opportunity to work on impactful credit risk problems that directly influence lending performance and business outcomes.
Collaborate with a talented, cross-functional team in a fast-paced, high-growth environment.
Drive better portfolio decisions through analytics, monitoring, and risk insights that improve customer and business outcomes.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe risk platform team at Airwallex is responsible for managing risk across all Airwallex products, including topics like lending, Payments, Issuing and Onboarding. The risk landscape is constantly changing, and threats are becoming increasingly sophisticated. We are at the forefront of innovation in risk management.\n\n\n\n\nWHAT YOU’LL DO\n\nAs a Credit Risk Analyst - Lending, you will help monitor and optimize the performance of Airwallex’s business lending portfolio through data-driven analysis, portfolio insights, and credit risk strategy support. You will be responsible for translating portfolio and policy questions into analytical frameworks, monitoring approaches, and actionable recommendations that improve credit quality and support sustainable business growth.\n\n\n\n\nRESPONSIBILITIES:\n\n - Monitor and analyze the performance of existing business lending portfolios, including delinquency trends, early warning indicators, and credit quality metrics\n\n - Identify emerging risks within the portfolio and provide actionable insights to mitigate potential losses\n\n - Support the assessment and optimization of portfolio-level credit strategies, ensuring alignment with regional credit risk policies\n\n - Prepare portfolio reports, risk dashboards, and management summaries to support senior leadership decision-making\n\n - Collaborate with Operations and Product teams to ensure consistent application of credit policies and effective risk controls\n\n - Participate in periodic portfolio reviews, stress testing, and credit risk assessment exercises\n\n - Provide analytical support for regulatory reporting, audits, and internal governance requirements\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - 3+ years of experience in credit risk analytics, risk strategy, portfolio analytics, or a related quantitative role\n\n - Bachelor’s degree or above in Quantitative Finance, Statistics, Computer Science, Business Analytics, Data Science, or a related quantitative discipline\n\n - Proficient in SQL and Python, with the ability to translate data into actionable insights\n\n - Strong problem-solving skills and experience working with large datasets\n\n - Strong attention to detail and the ability to identify discrepancies in data\n\n - Experience partnering with cross-functional stakeholders to solve business problems\n\n\nPREFERRED QUALIFICATIONS:\n\n - Hybrid experience of both risk analytics and modelling \n\n - Experience in SME lending experience preferred\n\n - Hands-on experience in ECL modelling, credit strategy analysis, or credit risk assessment\n\n - Experience designing credit policies, decision strategies, or performance monitoring frameworks\n\n - Familiarity with stress testing, governance, audit, or regulatory reporting processes\n\n\nWHY JOIN US:\n\n - Opportunity to work on impactful credit risk problems that directly influence lending performance and business outcomes.\n\n - Collaborate with a talented, cross-functional team in a fast-paced, high-growth environment.\n\n - Drive better portfolio decisions through analytics, monitoring, and risk insights that improve customer and business outcomes.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"51493378-715f-4cfa-a80c-d0a7ba799ff5","title":"Go-To-Market Partnerships Manager, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"VN - Ho Chi Minh City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-29T02:08:56.218+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Vietnam","addressCountry":"Vietnam","addressLocality":"Ho Chi Minh City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/51493378-715f-4cfa-a80c-d0a7ba799ff5","applyUrl":"https://jobs.ashbyhq.com/airwallex/51493378-715f-4cfa-a80c-d0a7ba799ff5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Go-To-Market (GTM) Partnerships Manager (also known as Channel Partnerships Manager), you will work closely with other members of the Vietnam Partnerships team and the sales team to nurture and grow both new and existing partners, and you will take ownership over the account management and continued growth of partners.
This is a Full-time Onsite role based in Ho Chi Minh City.
Educate partners on the Airwallex product suite and the partner journey, activate partners to increase overall client referral activities, and manage the day-to-day operations and maintenance of partners.
Deepen relationships with key partners to strengthen executive relationships.
Devise initiatives and campaigns to drive scalable growth across different groups of partners.
Identify and resolve roadblocks/ objections to obtain buy-ins from partners and key stakeholders.
Coordinate with cross-functional teams within Airwallex, including strategy, operations and finance where required to deliver a seamless experience for our partners.
You are results-driven and hold yourself accountable for delivering on growth targets.
You are a relationship builder with strong partnerships and contacts to leverage from.
You are creative and are excited about delivering impactful partnerships in unique and strategic ways.
You have extensive experience with best-practice partnership management.
You are a proactive self-starter who can independently identify and execute new partnership opportunities.
You are comfortable with change. You can navigate through ambiguity and are excited to be part of a fast-paced company experiencing hyper-growth.
You are relatable and effective at communicating and managing relationships with external partners.
4+ years’ experience in partnership, marketing or business development.
Experience in negotiation and partnership proposal development preferred.
Experience in sales or working in tech or a fast-growing start-up would be advantageous.
Excellent communication skill that enables close working relationships with key leaders internally and externally.
Excellent written, verbal and in-person communication skills (Vietnamese & English)
Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
Bachelor’s degree or equivalent.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n \n\n\nABOUT THE ROLE\n\nAs a Go-To-Market (GTM) Partnerships Manager (also known as Channel Partnerships Manager), you will work closely with other members of the Vietnam Partnerships team and the sales team to nurture and grow both new and existing partners, and you will take ownership over the account management and continued growth of partners. \n\nThis is a Full-time Onsite role based in Ho Chi Minh City.\n\n \n\n\nRESPONSIBILITIES:\n\n - Educate partners on the Airwallex product suite and the partner journey, activate partners to increase overall client referral activities, and manage the day-to-day operations and maintenance of partners.\n\n - Deepen relationships with key partners to strengthen executive relationships.\n\n - Devise initiatives and campaigns to drive scalable growth across different groups of partners.\n\n - Identify and resolve roadblocks/ objections to obtain buy-ins from partners and key stakeholders.\n\n - Coordinate with cross-functional teams within Airwallex, including strategy, operations and finance where required to deliver a seamless experience for our partners.\n\n \n\n\nWHO YOU ARE:\n\n - You are results-driven and hold yourself accountable for delivering on growth targets.\n\n - You are a relationship builder with strong partnerships and contacts to leverage from.\n\n - You are creative and are excited about delivering impactful partnerships in unique and strategic ways.\n\n - You have extensive experience with best-practice partnership management.\n\n - You are a proactive self-starter who can independently identify and execute new partnership opportunities.\n\n - You are comfortable with change. You can navigate through ambiguity and are excited to be part of a fast-paced company experiencing hyper-growth.\n\n - You are relatable and effective at communicating and managing relationships with external partners.\n\n \n\n\nREQUIREMENTS:\n\n - 4+ years’ experience in partnership, marketing or business development.\n\n - Experience in negotiation and partnership proposal development preferred.\n\n - Experience in sales or working in tech or a fast-growing start-up would be advantageous.\n\n - Excellent communication skill that enables close working relationships with key leaders internally and externally.\n\n - Excellent written, verbal and in-person communication skills (Vietnamese & English)\n\n - Strong analytical skills with experience with tools including Excel, PowerPoint, etc.\n\n - Bachelor’s degree or equivalent.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"be298e1a-9eed-4845-bc5c-57bf1aaa5589","title":"Corporate Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T09:18:46.019+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/be298e1a-9eed-4845-bc5c-57bf1aaa5589","applyUrl":"https://jobs.ashbyhq.com/airwallex/be298e1a-9eed-4845-bc5c-57bf1aaa5589/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against malware, phishing, unauthorised access, and other threats. You’ll detect, investigate, and prevent security issues across a modern corporate environment, working across digital forensics, incident response, security tooling, endpoints, identity providers, corporate networks, and other IT platforms.
Design, develop, test, and evaluate corporate security controls that reduce risk as the business grows.
Investigate malware, phishing, and other security incidents through digital forensics, incident response, and threat hunting across relevant log sources.
Build security alerts and workflows that strengthen the incident response lifecycle.
Secure corporate IT infrastructure and remediate issues across identity providers, endpoints, corporate networks, and other platforms.
Deploy, configure, and operate security tooling with a focus on measurable impact.
You’ll work from our San Francisco office. 3 required days in the office.
Essentials
A passion for solving complex challenges in high-growth startups.
Self-motivation and drive to learn new skills or deepen existing ones.
A bachelor’s degree in Computer Science, Cybersecurity, or a similar field.
3+ years of experience working in a security engineering or incident response role within a technology company.
Strong experience with CrowdStrike, Splunk, or other common security monitoring tools.
An in-depth understanding of common attacker tools and techniques, how they can be detected and prevented, and the ability to respond to incidents with thorough, high-quality investigations.
Experience securing endpoints, including with MDM tooling such as Kandji or Intune.
Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.
Preferred
Experience with GCP, Alibaba Cloud, or other cloud platforms.
Experience with Okta, Google Workspace, and cloud-based VPN services.
A strong engineering mindset, with scripting experience in Python, Bash, PowerShell, or similar languages.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You simplify complexity rather than hiding behind it.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Corporate Security Engineer, you’ll help defend Airwallex’s enterprise systems and employees against malware, phishing, unauthorised access, and other threats. You’ll detect, investigate, and prevent security issues across a modern corporate environment, working across digital forensics, incident response, security tooling, endpoints, identity providers, corporate networks, and other IT platforms.\n\n - Design, develop, test, and evaluate corporate security controls that reduce risk as the business grows.\n\n - Investigate malware, phishing, and other security incidents through digital forensics, incident response, and threat hunting across relevant log sources.\n\n - Build security alerts and workflows that strengthen the incident response lifecycle.\n\n - Secure corporate IT infrastructure and remediate issues across identity providers, endpoints, corporate networks, and other platforms.\n\n - Deploy, configure, and operate security tooling with a focus on measurable impact.\n\nYou’ll work from our San Francisco office. 3 required days in the office.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and drive to learn new skills or deepen existing ones.\n\n - A bachelor’s degree in Computer Science, Cybersecurity, or a similar field.\n\n - 3+ years of experience working in a security engineering or incident response role within a technology company.\n\n - Strong experience with CrowdStrike, Splunk, or other common security monitoring tools.\n\n - An in-depth understanding of common attacker tools and techniques, how they can be detected and prevented, and the ability to respond to incidents with thorough, high-quality investigations.\n\n - Experience securing endpoints, including with MDM tooling such as Kandji or Intune.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.\n\nPreferred\n\n - Experience with GCP, Alibaba Cloud, or other cloud platforms.\n\n - Experience with Okta, Google Workspace, and cloud-based VPN services.\n\n - A strong engineering mindset, with scripting experience in Python, Bash, PowerShell, or similar languages.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You simplify complexity rather than hiding behind it.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$130K – $200K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$130K - $200K","compensationTiers":[{"id":"158cf60d-7be3-4bcc-aa82-c17eec725732","tierSummary":"$130K – $200K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"6dffbc0f-96ee-44e3-9230-c60ff855032a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"eacfe074-a05a-48af-9f83-5195445ee3df","summary":"$130K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":200000},{"id":"f7f3f6df-8468-44b3-a73e-55d315c77dd6","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":200000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"854ab469-f1af-4b60-a673-9da94b54d68a","title":"Customer Success Manager (RFI Support), SME & Growth, CN","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CN - Guangzhou","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-10T06:33:42.838+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/854ab469-f1af-4b60-a673-9da94b54d68a","applyUrl":"https://jobs.ashbyhq.com/airwallex/854ab469-f1af-4b60-a673-9da94b54d68a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
主要职责
1.根据公司市场战略，负责对目标客户进行深度维护,包括新客前期服务及存量客户维护。
2.负责新客户从激活到前3单的服务跟进，让客户了解并习惯使用公司的产品，能根据客户需求处理资金查询及内部审核等日常工作。
3.通过高效服务流程，能对存量客户提供主动服务，并高效响应客户咨询，提升服务效率、客户满意度和产品使用体验
4.协同市场、销售团队，培育挖掘沉睡、高潜客户，提升客户价值
5.协同运营、风控、合规团队，识别潜在业务风险，协同战略、产研团队，挖掘客户需求痛点，推动产品优化
6. 在 Salesforce / 内部系统中查看、更新和推进 KYC、Ongoing KYC、TM、KYB 等 RFI case。与 Ops、Risk、Sales、AM、客服等团队协作，推动 case 按 SLA 完成对客户提交的资料进行基础完整性检查，确保信息准确、清晰、可用。
任职要求
1· 本科及以上学历，中英文流利
2· 2年以上客户服务、客户体验、客户成功相关工作经验，同类跨境支付领域B2B业务服务/运营/风控审核，KYC/KYB相关经验者优先。
3·具备良好的学习能力，数据分析能力和总结概括能力
4·结果导向，具有成长性和好奇心，有团队合作精神和跨团队协作沟通能力
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n主要职责\n\n1.根据公司市场战略，负责对目标客户进行深度维护,包括新客前期服务及存量客户维护。\n\n2.负责新客户从激活到前3单的服务跟进，让客户了解并习惯使用公司的产品，能根据客户需求处理资金查询及内部审核等日常工作。\n\n3.通过高效服务流程，能对存量客户提供主动服务，并高效响应客户咨询，提升服务效率、客户满意度和产品使用体验\n\n4.协同市场、销售团队，培育挖掘沉睡、高潜客户，提升客户价值\n\n5.协同运营、风控、合规团队，识别潜在业务风险，协同战略、产研团队，挖掘客户需求痛点，推动产品优化\n\n6. 在 Salesforce / 内部系统中查看、更新和推进 KYC、Ongoing KYC、TM、KYB 等 RFI case。与 Ops、Risk、Sales、AM、客服等团队协作，推动 case 按 SLA 完成对客户提交的资料进行基础完整性检查，确保信息准确、清晰、可用。\n\n\n\n任职要求\n\n1· 本科及以上学历，中英文流利\n\n2· 2年以上客户服务、客户体验、客户成功相关工作经验，同类跨境支付领域B2B业务服务/运营/风控审核，KYC/KYB相关经验者优先。\n\n3·具备良好的学习能力，数据分析能力和总结概括能力\n\n4·结果导向，具有成长性和好奇心，有团队合作精神和跨团队协作沟通能力\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CN¥10K – CN¥20K per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"7866ab6b-d84e-4198-af2d-e168255933eb","tierSummary":"CN¥10K – CN¥20K per month","title":null,"additionalInformation":null,"components":[{"id":"fd541908-c766-48e4-88be-dbfd518c4842","summary":"CN¥10K – CN¥20K per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"CNY","minValue":10000,"maxValue":20000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"CNY","minValue":10000,"maxValue":20000}]}},{"id":"8495544d-368c-4d92-918f-6af4db6497a7","title":"Customer Success Manager, SME & Growth","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"CN - Shenzhen","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"CN - Guangzhou","address":{"postalAddress":{"addressRegion":"Guangzhou","addressCountry":"China","addressLocality":"Guangzhou"}}},{"location":"CN - Shanghai","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}}}],"publishedAt":"2026-07-30T02:20:22.123+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8495544d-368c-4d92-918f-6af4db6497a7","applyUrl":"https://jobs.ashbyhq.com/airwallex/8495544d-368c-4d92-918f-6af4db6497a7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
负责新员工培训项目的设计、实施与持续优化，帮助新人快速了解公司、产品、业务流程及岗位要求
根据业务需求搭建并维护培训体系，包括但不限于产品知识、行业知识、系统工具、业务流程、沟通技巧及案例处理等模块
输出并迭代培训材料，包括课件、SOP、知识手册、题库、考试、演练脚本及复盘资料
组织开展线上及线下培训、workshop、分享会、带教辅导及阶段性考核
与业务团队、TL、跨部门协作，识别一线团队常见能力短板，制定针对性的培训方案
跟踪培训效果，结合考试结果、业务表现、质检反馈及学员反馈持续优化培训内容
参与新人培养路径、认证机制及在岗能力提升项目建设
沉淀优秀案例、常见问题及最佳实践，推动知识标准化与可复制化
支持团队在产品更新、流程变更或重点项目上线时完成专项培训宣导与落地
在必要时参与一线业务观察、陪练或case复盘，确保培训与实际业务场景高度一致
本科及以上学历
2年以上培训、学习发展、销售培训、客服培训、运营培训或相关岗位经验
具备优秀的表达呈现能力，能够独立完成授课、引导讨论和现场控场
学习能力强，能快速理解新产品、新流程及跨部门协作机制
具备良好的沟通协调能力，能够高效联动业务负责人、团队管理者及相关支持团队
结果导向，能够通过培训效果、业务指标改善或员工成长结果体现工作价值
熟练使用办公软件及常见协作工具，能够独立完成课件、文档及培训资料制作
具备较强的责任心、执行力与细节意识，适应快节奏工作环境
有金融科技、支付、跨境电商、B2B SaaS、客户服务或销售团队培训经验者优先
有从0到1搭建培训体系或新人培养项目经验者优先
熟悉 Salesforce、知识库或内部培训平台者优先
具备中英文双语培训或中英文材料输出能力者优先
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n岗位职责\n\n - 负责新员工培训项目的设计、实施与持续优化，帮助新人快速了解公司、产品、业务流程及岗位要求\n\n - 根据业务需求搭建并维护培训体系，包括但不限于产品知识、行业知识、系统工具、业务流程、沟通技巧及案例处理等模块\n\n - 输出并迭代培训材料，包括课件、SOP、知识手册、题库、考试、演练脚本及复盘资料\n\n - 组织开展线上及线下培训、workshop、分享会、带教辅导及阶段性考核\n\n - 与业务团队、TL、跨部门协作，识别一线团队常见能力短板，制定针对性的培训方案\n\n - 跟踪培训效果，结合考试结果、业务表现、质检反馈及学员反馈持续优化培训内容\n\n - 参与新人培养路径、认证机制及在岗能力提升项目建设\n\n - 沉淀优秀案例、常见问题及最佳实践，推动知识标准化与可复制化\n\n - 支持团队在产品更新、流程变更或重点项目上线时完成专项培训宣导与落地\n\n - 在必要时参与一线业务观察、陪练或case复盘，确保培训与实际业务场景高度一致\n\n\n\n\n任职要求\n\n - 本科及以上学历\n\n - 2年以上培训、学习发展、销售培训、客服培训、运营培训或相关岗位经验\n\n - 具备优秀的表达呈现能力，能够独立完成授课、引导讨论和现场控场\n\n - 学习能力强，能快速理解新产品、新流程及跨部门协作机制\n\n - 具备良好的沟通协调能力，能够高效联动业务负责人、团队管理者及相关支持团队\n\n - 结果导向，能够通过培训效果、业务指标改善或员工成长结果体现工作价值\n\n - 熟练使用办公软件及常见协作工具，能够独立完成课件、文档及培训资料制作\n\n - 具备较强的责任心、执行力与细节意识，适应快节奏工作环境\n\n\n\n\n优先考虑\n\n - 有金融科技、支付、跨境电商、B2B SaaS、客户服务或销售团队培训经验者优先\n\n - 有从0到1搭建培训体系或新人培养项目经验者优先\n\n - 熟悉 Salesforce、知识库或内部培训平台者优先\n\n - 具备中英文双语培训或中英文材料输出能力者优先\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CN¥17K – CN¥27K per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"ab3b273c-20e6-4de9-81d8-af4cca958192","tierSummary":"CN¥17K – CN¥27K per month","title":null,"additionalInformation":null,"components":[{"id":"d9379ade-3bfa-4149-9d19-ef331dd6947c","summary":"CN¥17K – CN¥27K per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"CNY","minValue":17000,"maxValue":27000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"CNY","minValue":17000,"maxValue":27000}]}},{"id":"ec6557d1-5953-49a9-9855-90dec51002fb","title":"Staff Product Designer, Spend","department":"Design","team":"Product Design","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T04:28:58.966+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ec6557d1-5953-49a9-9855-90dec51002fb","applyUrl":"https://jobs.ashbyhq.com/airwallex/ec6557d1-5953-49a9-9855-90dec51002fb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Spend is building the financial operating layer for modern businesses, bringing together corporate cards, expenses, bills and procurement. You'll shape clear, approachable experiences for complex financial workflows and help define how the product comes together across surfaces.
Define and drive the product design vision for Spend, from first sketch through shipped product, in partnership with Product and Engineering.
Translate complex financial workflows across corporate cards, expenses, bills and procurement into clear, approachable experiences for modern businesses.
Lead end-to-end design across desktop web, mobile web and native app experiences, partnering closely with engineers through critical moments from exploration to launch.
Shape product strategy, roadmap and customer validation while helping establish the design culture and principles for the team.
Build deep domain knowledge and connect work across the Spend product so experiences hold together as a coherent system.
Partner with cross-functional teams, including the design systems team, to create scalable solutions rather than isolated screens.
You'll work from our San Francisco office three days a week.
Essentials
7+ years of experience as a UX or product designer, with expertise across desktop web, mobile web and native app experiences.
A strong portfolio demonstrating complex systems, multi-channel user journeys and intricate object relationships, not just polished screens.
Proficiency in UX methods including generative research, information architecture, interaction design and user testing.
The ability to think in systems and translate complex financial or operational workflows into intuitive product experiences.
Strong communication skills, with the ability to articulate design rationale clearly to technical and non-technical stakeholders.
A proven track record of leading projects end to end in ambiguous environments.
Experience partnering closely with Product and Engineering to shape requirements, scope work, test ideas and ship high-quality experiences.
Preferred
Experience designing products for financial services, fintech, expense management, corporate cards, procurement or other complex business workflows.
Experience working across multi-entity, multi-currency or audit-sensitive products.
Experience contributing to product strategy, roadmap development and customer validation.
Experience working with or contributing to a design system across multiple product surfaces.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office three days a week.
Design at Airwallex sits close to the centre of our product, which is exactly what makes it a team for designers who are looking for impact, not just execution. You’ll work side by side with product and engineering from day one, shaping the system and challenging the brief to deliver the best outcomes for our customers, influencing what gets built and how it comes together.
The access our designers have to senior leadership is real. The problems are complex, the standards are high, and the impact is visible at global scale. Airwallex is growing fast, and design is expected to keep pace. This is a genuinely exciting stage to be doing work that matters.
If you want real influence, ambitious work, and the chance to grow fast alongside smart, driven builders, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nSpend is building the financial operating layer for modern businesses, bringing together corporate cards, expenses, bills and procurement. You'll shape clear, approachable experiences for complex financial workflows and help define how the product comes together across surfaces.\n\n - Define and drive the product design vision for Spend, from first sketch through shipped product, in partnership with Product and Engineering.\n\n - Translate complex financial workflows across corporate cards, expenses, bills and procurement into clear, approachable experiences for modern businesses.\n\n - Lead end-to-end design across desktop web, mobile web and native app experiences, partnering closely with engineers through critical moments from exploration to launch.\n\n - Shape product strategy, roadmap and customer validation while helping establish the design culture and principles for the team.\n\n - Build deep domain knowledge and connect work across the Spend product so experiences hold together as a coherent system.\n\n - Partner with cross-functional teams, including the design systems team, to create scalable solutions rather than isolated screens.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years of experience as a UX or product designer, with expertise across desktop web, mobile web and native app experiences.\n\n - A strong portfolio demonstrating complex systems, multi-channel user journeys and intricate object relationships, not just polished screens.\n\n - Proficiency in UX methods including generative research, information architecture, interaction design and user testing.\n\n - The ability to think in systems and translate complex financial or operational workflows into intuitive product experiences.\n\n - Strong communication skills, with the ability to articulate design rationale clearly to technical and non-technical stakeholders.\n\n - A proven track record of leading projects end to end in ambiguous environments.\n\n - Experience partnering closely with Product and Engineering to shape requirements, scope work, test ideas and ship high-quality experiences.\n\nPreferred\n\n - Experience designing products for financial services, fintech, expense management, corporate cards, procurement or other complex business workflows.\n\n - Experience working across multi-entity, multi-currency or audit-sensitive products.\n\n - Experience contributing to product strategy, roadmap development and customer validation.\n\n - Experience working with or contributing to a design system across multiple product surfaces.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nDesign at Airwallex sits close to the centre of our product, which is exactly what makes it a team for designers who are looking for impact, not just execution. You’ll work side by side with product and engineering from day one, shaping the system and challenging the brief to deliver the best outcomes for our customers, influencing what gets built and how it comes together.\n\nThe access our designers have to senior leadership is real. The problems are complex, the standards are high, and the impact is visible at global scale. Airwallex is growing fast, and design is expected to keep pace. This is a genuinely exciting stage to be doing work that matters.\n\nIf you want real influence, ambitious work, and the chance to grow fast alongside smart, driven builders, this is the place to do it.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $210K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $210K","compensationTiers":[{"id":"f8622fda-69bb-4ab7-a068-b14b9cac74cf","tierSummary":"$160K – $210K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"d4edbc64-e649-4bc0-8310-80e5e208df9e","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"42fe0c0a-0b4f-4152-b8b8-b8dc6d59c39e","summary":"$160K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":210000},{"id":"c0e8e33a-6a2d-4671-86a7-73dcba73ae36","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":210000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"947c82d4-e8e4-4701-b45c-8bbf84532f95","title":"Account Manager, SME & Growth","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-28T07:16:43.087+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/947c82d4-e8e4-4701-b45c-8bbf84532f95","applyUrl":"https://jobs.ashbyhq.com/airwallex/947c82d4-e8e4-4701-b45c-8bbf84532f95/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our SME portfolio is growing as businesses expand across borders, and this role helps them get more value from Airwallex as they do. You'll own customer growth across a portfolio of small and mid-market businesses, combining commercial judgment, consultative selling and strong execution.
Own and grow a portfolio of small and mid-market customers in Singapore, helping them solve cross-border financial challenges and expand their use of Airwallex.
Build trusted, multi-threaded relationships with stakeholders across commercial, finance, operations, e-commerce, product and leadership teams.
Use customer activity, transaction data, product adoption and business developments to identify whitespace, upsell and cross-sell opportunities across cross-border payments, collections, FX, payouts, Global Accounts, cards, spend management and other financial infrastructure.
Lead consultative discovery and commercial discussions, translating customer challenges into relevant solutions that increase wallet share, revenue and product usage.
Partner with customers as they expand into new markets, driving activation, adoption and ongoing customer value while identifying and addressing churn risks early.
Work closely with Sales, Product, Operations, Marketing, Strategy, Risk and Compliance to resolve issues and deliver solutions through to completion.
Maintain accurate account plans, pipeline, forecasts, activation milestones and customer notes in CRM tools, using data, analytics, automation and AI-enabled tools to improve portfolio prioritisation.
You'll work from our Singapore office five days a week.
Essentials
4+ years of experience in account management, relationship management, customer success, sales or a similar commercial role.
A demonstrated track record of driving revenue growth, expansion or wallet share within existing accounts.
Strong commercial drive and motivation to identify and pursue growth opportunities.
Confidence engaging directly with customers and business stakeholders to understand their needs and recommend relevant solutions.
The ability to build meaningful relationships with customers across different functions and levels of seniority.
Consultative selling and discovery skills, with the ability to understand a customer's business model and connect their challenges to commercial opportunities.
Strong verbal and written communication skills in English.
Strong problem-solving skills, with the ability to identify customer issues, coordinate internal stakeholders and drive solutions through to resolution.
The ability to collaborate effectively with Sales, Product, Operations, Marketing and Strategy teams.
Comfort learning new technology and using CRM, analytics and other tools to drive customer engagement and growth.
A proactive, resilient and ownership-oriented approach to managing customer relationships and commercial outcomes.
Preferred
Experience in payments, fintech, SaaS, merchant acquiring, payment gateways, FX or financial services.
Understanding of cross-border commerce, international payment flows or global business operations.
Experience managing customers with international operations or expansion plans.
Proven ability to identify and execute upsell and cross-sell opportunities within an existing customer portfolio.
Experience working with commercial, finance, treasury, operations, e-commerce or payments stakeholders.
Strong analytical skills and the ability to use customer data to identify growth opportunities.
Familiarity with Salesforce, Looker, Tableau or similar CRM and data visualisation tools.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur SME portfolio is growing as businesses expand across borders, and this role helps them get more value from Airwallex as they do. You'll own customer growth across a portfolio of small and mid-market businesses, combining commercial judgment, consultative selling and strong execution.\n\n - Own and grow a portfolio of small and mid-market customers in Singapore, helping them solve cross-border financial challenges and expand their use of Airwallex.\n\n - Build trusted, multi-threaded relationships with stakeholders across commercial, finance, operations, e-commerce, product and leadership teams.\n\n - Use customer activity, transaction data, product adoption and business developments to identify whitespace, upsell and cross-sell opportunities across cross-border payments, collections, FX, payouts, Global Accounts, cards, spend management and other financial infrastructure.\n\n - Lead consultative discovery and commercial discussions, translating customer challenges into relevant solutions that increase wallet share, revenue and product usage.\n\n - Partner with customers as they expand into new markets, driving activation, adoption and ongoing customer value while identifying and addressing churn risks early.\n\n - Work closely with Sales, Product, Operations, Marketing, Strategy, Risk and Compliance to resolve issues and deliver solutions through to completion.\n\n - Maintain accurate account plans, pipeline, forecasts, activation milestones and customer notes in CRM tools, using data, analytics, automation and AI-enabled tools to improve portfolio prioritisation.\n\nYou'll work from our Singapore office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 4+ years of experience in account management, relationship management, customer success, sales or a similar commercial role.\n\n - A demonstrated track record of driving revenue growth, expansion or wallet share within existing accounts.\n\n - Strong commercial drive and motivation to identify and pursue growth opportunities.\n\n - Confidence engaging directly with customers and business stakeholders to understand their needs and recommend relevant solutions.\n\n - The ability to build meaningful relationships with customers across different functions and levels of seniority.\n\n - Consultative selling and discovery skills, with the ability to understand a customer's business model and connect their challenges to commercial opportunities.\n\n - Strong verbal and written communication skills in English.\n\n - Strong problem-solving skills, with the ability to identify customer issues, coordinate internal stakeholders and drive solutions through to resolution.\n\n - The ability to collaborate effectively with Sales, Product, Operations, Marketing and Strategy teams.\n\n - Comfort learning new technology and using CRM, analytics and other tools to drive customer engagement and growth.\n\n - A proactive, resilient and ownership-oriented approach to managing customer relationships and commercial outcomes.\n\nPreferred\n\n - Experience in payments, fintech, SaaS, merchant acquiring, payment gateways, FX or financial services.\n\n - Understanding of cross-border commerce, international payment flows or global business operations.\n\n - Experience managing customers with international operations or expansion plans.\n\n - Proven ability to identify and execute upsell and cross-sell opportunities within an existing customer portfolio.\n\n - Experience working with commercial, finance, treasury, operations, e-commerce or payments stakeholders.\n\n - Strong analytical skills and the ability to use customer data to identify growth opportunities.\n\n - Familiarity with Salesforce, Looker, Tableau or similar CRM and data visualisation tools.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"447495e3-e4fe-4d69-9032-cdeb0b50ed9b","title":"Account Executive Team Manager, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"DE - Berlin","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-31T13:50:38.633+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/447495e3-e4fe-4d69-9032-cdeb0b50ed9b","applyUrl":"https://jobs.ashbyhq.com/airwallex/447495e3-e4fe-4d69-9032-cdeb0b50ed9b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth team at Airwallex partners with ambitious SMB and mid‑market businesses that operate across borders. We help them get paid, hold and convert funds, pay suppliers and issue cards globally – all from a single financial platform.
In DACH, we are in build mode: a lean, high‑calibre commercial team with strong backing, a large greenfield market and high expectations. You’ll join experienced sellers who care about sales excellence, product depth and disciplined execution.
Reporting into the Head of Sales, SME & Growth, DACH, we are looking for a hands‑on Sales Manager to lead, coach and scale a team of Account Executives focused on SMB customers (typically 20–1000 employees, with average deal size ≥ €2k MRR).
This is a player‑coach role. You will:
Own a team quota and be accountable for revenue performance
Carry your own sales quota on a small number of opportunities
Be deeply involved in live deals – especially complex or strategic ones.
Help design and implement the sales operating system for DACH: methodology, cadence, pipeline standards and hiring.
You will be a key operational partner to the Head of Sales and a core contributor to building our DACH go‑to‑market from an early stage.
The role is based in Berlin, in a hybrid working model, minimum 3 days per week in the office.
Lead, coach and manage a high‑performing team of 4–8 Account Executives serving SMB / mid‑market customers.
Run a high‑quality sales operating rhythm:
Weekly pipeline and forecast reviews.
Regular deal strategy sessions and call reviews.
Team enablement on discovery, negotiation, MEDDPICC and closing.
Stay close to the field:
Join customer meetings and calls.
Directly support and co‑own strategic and complex deals with your AEs.
Drive sales methodology and funnel discipline:
Embed MEDDPICC and SPICED as the standard way of running opportunities.
Ensure consistent ICP / persona‑based qualification and messaging across the team.
Maintain high standards of CRM hygiene and data quality.
Build and scale the team:
Attract, hire and onboard A‑players, in partnership with Talent Acquisition.
Provide clear expectations, feedback and development paths for each AE.
Shape our GTM strategy in DACH:
Contribute to our value propositions, pitches and vertical narratives.
Partner with Marketing, SDRs and Partnerships on outbound motions and campaigns.
Own performance and reporting:
Be accountable for quota attainment, pipeline coverage and conversion.
Provide regular, data‑driven updates to the Head of Sales on risks, opportunities and resourcing needs.
A coach and builder – you genuinely enjoy making people better and building the systems that make a team win.
Highly structured and analytical – you can move from problem (“win rate is down”) to root cause and clear action plan.
Hands‑on and low‑ego – you are happy to jump on calls, review sequences, build a deck or help close a deal with your AEs.
Comfortable with ambiguity and 0→1 – you like working where there is no fixed playbook, and you’re excited to help write it.
Data‑driven – you use numbers and facts to prioritise, coach and decide, not just gut feeling.
Resilient and hard‑working – you like high expectations, high pace and you don’t shy away from doing the work.
6+ years of B2B sales experience, including 3+ years as a closing Account Executive on SMB / mid‑market segments.
2+ years in a front‑line sales leadership / team lead role, managing AEs and carrying a team quota.
Experience in high‑growth tech or fintech, ideally with:
Payments, FX, cards, accounts, or spend management products.
Demonstrated experience launching or scaling a new market, region or business line
Hands‑on experience building outbound sales motions with SDRs and Marketing
Strong, practical command of key Sales Methodology MEDDPICC/SPICED/Challenger
Proven ability to coach, develop and performance‑manage Account Executives.
Excellent verbal and written communication skills in German (native or near‑native) and English (professional).
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nABOUT THE TEAM\n\nThe SME & Growth team at Airwallex partners with ambitious SMB and mid‑market businesses that operate across borders. We help them get paid, hold and convert funds, pay suppliers and issue cards globally – all from a single financial platform.\n\nIn DACH, we are in build mode: a lean, high‑calibre commercial team with strong backing, a large greenfield market and high expectations. You’ll join experienced sellers who care about sales excellence, product depth and disciplined execution.\n\n\n\n\nABOUT THE ROLE\n\nReporting into the Head of Sales, SME & Growth, DACH, we are looking for a hands‑on Sales Manager to lead, coach and scale a team of Account Executives focused on SMB customers (typically 20–1000 employees, with average deal size ≥ €2k MRR).\n\nThis is a player‑coach role. You will:\n\n - Own a team quota and be accountable for revenue performance\n\n - Carry your own sales quota on a small number of opportunities\n\n - Be deeply involved in live deals – especially complex or strategic ones.\n\n - Help design and implement the sales operating system for DACH: methodology, cadence, pipeline standards and hiring.\n\nYou will be a key operational partner to the Head of Sales and a core contributor to building our DACH go‑to‑market from an early stage.\n\nThe role is based in Berlin, in a hybrid working model, minimum 3 days per week in the office.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Lead, coach and manage a high‑performing team of 4–8 Account Executives serving SMB / mid‑market customers.\n\n - Run a high‑quality sales operating rhythm:\n \n - Weekly pipeline and forecast reviews.\n \n - Regular deal strategy sessions and call reviews.\n \n - Team enablement on discovery, negotiation, MEDDPICC and closing.\n\n - Stay close to the field:\n \n - Join customer meetings and calls.\n \n - Directly support and co‑own strategic and complex deals with your AEs.\n\n - Drive sales methodology and funnel discipline:\n \n - Embed MEDDPICC and SPICED as the standard way of running opportunities.\n \n - Ensure consistent ICP / persona‑based qualification and messaging across the team.\n \n - Maintain high standards of CRM hygiene and data quality.\n\n - Build and scale the team:\n \n - Attract, hire and onboard A‑players, in partnership with Talent Acquisition.\n \n - Provide clear expectations, feedback and development paths for each AE.\n\n - Shape our GTM strategy in DACH:\n \n - Contribute to our value propositions, pitches and vertical narratives.\n \n - Partner with Marketing, SDRs and Partnerships on outbound motions and campaigns.\n\n - Own performance and reporting:\n \n - Be accountable for quota attainment, pipeline coverage and conversion.\n \n - Provide regular, data‑driven updates to the Head of Sales on risks, opportunities and resourcing needs.\n\n\n\n\nYOU ARE\n\n - A coach and builder – you genuinely enjoy making people better and building the systems that make a team win.\n\n - Highly structured and analytical – you can move from problem (“win rate is down”) to root cause and clear action plan.\n\n - Hands‑on and low‑ego – you are happy to jump on calls, review sequences, build a deck or help close a deal with your AEs.\n\n - Comfortable with ambiguity and 0→1 – you like working where there is no fixed playbook, and you’re excited to help write it.\n\n - Data‑driven – you use numbers and facts to prioritise, coach and decide, not just gut feeling.\n\n - Resilient and hard‑working – you like high expectations, high pace and you don’t shy away from doing the work.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 6+ years of B2B sales experience, including 3+ years as a closing Account Executive on SMB / mid‑market segments.\n\n - 2+ years in a front‑line sales leadership / team lead role, managing AEs and carrying a team quota.\n\n - Experience in high‑growth tech or fintech, ideally with:\n \n - Payments, FX, cards, accounts, or spend management products.\n\n - Demonstrated experience launching or scaling a new market, region or business line\n\n - Hands‑on experience building outbound sales motions with SDRs and Marketing\n\n - Strong, practical command of key Sales Methodology MEDDPICC/SPICED/Challenger\n\n - Proven ability to coach, develop and performance‑manage Account Executives.\n\n - Excellent verbal and written communication skills in German (native or near‑native) and English (professional). \n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cabdab14-e52b-44c3-81cb-7d541ffd1748","title":"Senior Product Marketing Manager, Payments","department":"Marketing","team":"Global Product Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:34:33.167+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/cabdab14-e52b-44c3-81cb-7d541ffd1748","applyUrl":"https://jobs.ashbyhq.com/airwallex/cabdab14-e52b-44c3-81cb-7d541ffd1748/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Product Marketing Manager, you’ll connect customer needs, commercial teams, and product strategy to make Airwallex’s Payments suite easier to understand, adopt, and scale. You’ll shape clear, differentiated positioning and messaging, then bring it to life through product launches and go-to-market plans across sales, marketing, pricing, and operations. You’ll use qualitative and quantitative insights from customers, channels, and product data to test hypotheses, refine our approach, and make informed decisions.
Drive clear, differentiated positioning and messaging for Airwallex’s Payments suite across global markets
Build and execute product launch and go-to-market plans that align sales, marketing, pricing, and operations teams
Improve the customer experience across websites, emails, content, presentations, and other touchpoints
Deliver sales enablement materials that help commercial teams position, sell, and scale our products
Partner across global and regional strategy, product, sales, marketing, operations, design, and data analytics teams to drive product adoption and usage
You'll work from our San Francisco office on Mondays, Wednesdays and Thursdays.
7+ years of experience in product marketing, marketing, or product strategy at a fast-growing technology company
Bachelor’s degree or equivalent
Experience partnering with commercial and product teams to launch go-to-market campaigns that grow product adoption and usage
Strong written and spoken communication skills, with the ability to articulate complex concepts simply
A self-starter mindset, with the ability to identify and prioritise opportunities, roll up your sleeves, and go deep into complex problems
A track record of collaborating across functions and driving impact with sales, operations, design, marketing, product, and data analytics teams
Experience in financial services and/or financial technology
Experience building sales pipelines and scaling enterprise businesses
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You simplify complexity rather than hiding behind it.
You connect dots across functions and hold the big picture without losing grip on the details.
You adapt your communication style to your audience without losing your core message.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Product Marketing Manager, you’ll connect customer needs, commercial teams, and product strategy to make Airwallex’s Payments suite easier to understand, adopt, and scale. You’ll shape clear, differentiated positioning and messaging, then bring it to life through product launches and go-to-market plans across sales, marketing, pricing, and operations. You’ll use qualitative and quantitative insights from customers, channels, and product data to test hypotheses, refine our approach, and make informed decisions.\n\n - Drive clear, differentiated positioning and messaging for Airwallex’s Payments suite across global markets\n\n - Build and execute product launch and go-to-market plans that align sales, marketing, pricing, and operations teams\n\n - Improve the customer experience across websites, emails, content, presentations, and other touchpoints\n\n - Deliver sales enablement materials that help commercial teams position, sell, and scale our products\n\n - Partner across global and regional strategy, product, sales, marketing, operations, design, and data analytics teams to drive product adoption and usage\n \n \n\nYou'll work from our San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 7+ years of experience in product marketing, marketing, or product strategy at a fast-growing technology company\n\n - Bachelor’s degree or equivalent\n\n - Experience partnering with commercial and product teams to launch go-to-market campaigns that grow product adoption and usage\n\n - Strong written and spoken communication skills, with the ability to articulate complex concepts simply\n\n - A self-starter mindset, with the ability to identify and prioritise opportunities, roll up your sleeves, and go deep into complex problems\n\n - A track record of collaborating across functions and driving impact with sales, operations, design, marketing, product, and data analytics teams\n\n\nPREFERRED\n\n - Experience in financial services and/or financial technology\n\n - Experience building sales pipelines and scaling enterprise businesses\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You simplify complexity rather than hiding behind it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You adapt your communication style to your audience without losing your core message.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$200K - $240K","compensationTiers":[{"id":"38f85dfd-7c86-4b5a-89ea-b929754bf57c","tierSummary":"$200K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c074cfa4-d373-4923-ba98-194ae7c102f5","summary":"$200K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":240000},{"id":"626841ee-39b9-492e-ac7a-0c03084d7ff9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"315a80a5-b22f-4c33-b321-473491111da5","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":240000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4e664854-06c6-41ef-a66b-7cbd7c67c534","title":"Senior Manager, Performance Marketing","department":"Marketing","team":"Global Growth Marketing","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T04:51:02.644+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4e664854-06c6-41ef-a66b-7cbd7c67c534","applyUrl":"https://jobs.ashbyhq.com/airwallex/4e664854-06c6-41ef-a66b-7cbd7c67c534/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.
We’re looking for a data-driven, strategic, and highly collaborative marketing leader to shape the global performance marketing strategy that fuels customer acquisition, revenue growth, and efficiency across all regions. The Senior Manager, Global Performance Marketing Strategy will partner closely with regional marketing leads, product marketing, analytics, and revenue teams to design scalable frameworks, operating models, and investment strategies across paid media, SEM, paid social, and emerging digital channels.
You will lead the building of the roadmap and playbook for global growth — translating business goals into integrated acquisition plans, building standardized testing methodologies, and ensuring consistency in execution across markets.
This role is based in Singapore.
Develop and operationalize the global performance marketing strategy across paid search, paid social, programmatic, and emerging channels.
Partner with regional teams (APAC, EMEA, North America) to localize global frameworks into market-specific plans that drive efficiency and scale.
Develop options for channel mix strategy, investment allocation models, and measurement frameworks tied to pipeline, revenue, and LTV:CAC goals.
Lead quarterly planning cycles, including budget forecasting, scenario modeling, and regional investment trade-offs.
Collaborate with the global execution team to become hands-on in campaign execution and optimization.
Own standardized reporting to highlight growth, opportunities, and streamline communication and communication cadences for regions.
Own the synthesis of learnings by region and be responsible for sharing out with stakeholders across the globe.
Partner with vendors and internal teams to develop incrementality testing strategies, partnering with analytics to evolve measurement (MMMs, geo-experiments, and brand lift studies).
Surface insights from campaign data to influence global GTM and lifecycle strategy.
Partner with Product Marketing to align messaging and audience segmentation strategies.
Collaborate with Sales and RevOps on lead-to-pipeline conversion insights and marketing efficiency metrics.
Work closely with Data, Finance, and BI teams to ensure accuracy in performance reporting and budget tracking.
Serve as the strategic liaison between Global Marketing Leadership and Regional Directors to align on priorities, timelines, and trade-offs.
Develop standardized playbooks, campaign QA frameworks, and reporting templates to drive operational excellence.
Coach regional marketers and agency partners to adopt global frameworks and experiment with new growth opportunities.
Champion continuous improvement through experimentation, automation, and tooling enhancements (e.g., Google Ads, LinkedIn, Meta, SA360, Looker).
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
8+ years of experience in B2B or fintech performance marketing, including strategic leadership of multi-channel global acquisition programs.
Proven success driving measurable pipeline growth and improving marketing efficiency (e.g., LTV:CAC, payback period).
Hands-on understanding of SFDC, Salesforce, Building Looker tables
Expertise in paid search, paid social, display, and emerging channels; familiarity with ABM and demand generation.
Strong analytical acumen — experience with advanced measurement, attribution, and experimentation frameworks.
Excellent communicator with experience presenting to executive leadership.
Demonstrated ability to collaborate cross-functionally across time zones and influence without authority.
Experience managing or operationalizing in-house performance models preferred.
Bachelor’s degree in Marketing, Statistics, Computer Science, Economics, or related field.
Experience scaling global paid media in high-growth SaaS or fintech environments.
Working knowledge of marketing automation and CRM systems (Marketo, Salesforce, HubSpot).
Familiarity with BI and analytics tools (Looker, Tableau, Google Data Studio).
Ability to synthesize data into strategic insights and clear recommendations.
Comfort operating in ambiguous, fast-changing environments.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.\n\n \n\n\nWHAT YOU’LL DO\n\nWe’re looking for a data-driven, strategic, and highly collaborative marketing leader to shape the global performance marketing strategy that fuels customer acquisition, revenue growth, and efficiency across all regions. The Senior Manager, Global Performance Marketing Strategy will partner closely with regional marketing leads, product marketing, analytics, and revenue teams to design scalable frameworks, operating models, and investment strategies across paid media, SEM, paid social, and emerging digital channels.\n\nYou will lead the building of the roadmap and playbook for global growth — translating business goals into integrated acquisition plans, building standardized testing methodologies, and ensuring consistency in execution across markets.\n\nThis role is based in Singapore.\n\n \n\n\nRESPONSIBILITIES:\n\n - Develop and operationalize the global performance marketing strategy across paid search, paid social, programmatic, and emerging channels.\n\n - Partner with regional teams (APAC, EMEA, North America) to localize global frameworks into market-specific plans that drive efficiency and scale.\n\n - Develop options for channel mix strategy, investment allocation models, and measurement frameworks tied to pipeline, revenue, and LTV:CAC goals.\n\n - Lead quarterly planning cycles, including budget forecasting, scenario modeling, and regional investment trade-offs.\n\n - Collaborate with the global execution team to become hands-on in campaign execution and optimization.\n\n - Own standardized reporting to highlight growth, opportunities, and streamline communication and communication cadences for regions.\n\n - Own the synthesis of learnings by region and be responsible for sharing out with stakeholders across the globe. \n\n - Partner with vendors and internal teams to develop incrementality testing strategies, partnering with analytics to evolve measurement (MMMs, geo-experiments, and brand lift studies).\n\n - Surface insights from campaign data to influence global GTM and lifecycle strategy.\n\n - Partner with Product Marketing to align messaging and audience segmentation strategies.\n\n - Collaborate with Sales and RevOps on lead-to-pipeline conversion insights and marketing efficiency metrics.\n\n - Work closely with Data, Finance, and BI teams to ensure accuracy in performance reporting and budget tracking.\n\n - Serve as the strategic liaison between Global Marketing Leadership and Regional Directors to align on priorities, timelines, and trade-offs.\n\n - Develop standardized playbooks, campaign QA frameworks, and reporting templates to drive operational excellence.\n\n - Coach regional marketers and agency partners to adopt global frameworks and experiment with new growth opportunities.\n\n - Champion continuous improvement through experimentation, automation, and tooling enhancements (e.g., Google Ads, LinkedIn, Meta, SA360, Looker).\n\n \n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\n\nMINIMUM QUALIFICATIONS:\n\n - 8+ years of experience in B2B or fintech performance marketing, including strategic leadership of multi-channel global acquisition programs.\n\n - Proven success driving measurable pipeline growth and improving marketing efficiency (e.g., LTV:CAC, payback period).\n\n - Hands-on understanding of SFDC, Salesforce, Building Looker tables\n\n - Expertise in paid search, paid social, display, and emerging channels; familiarity with ABM and demand generation.\n\n - Strong analytical acumen — experience with advanced measurement, attribution, and experimentation frameworks.\n\n - Excellent communicator with experience presenting to executive leadership.\n\n - Demonstrated ability to collaborate cross-functionally across time zones and influence without authority.\n\n - Experience managing or operationalizing in-house performance models preferred.\n Bachelor’s degree in Marketing, Statistics, Computer Science, Economics, or related field.\n \n \n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience scaling global paid media in high-growth SaaS or fintech environments.\n\n - Working knowledge of marketing automation and CRM systems (Marketo, Salesforce, HubSpot).\n\n - Familiarity with BI and analytics tools (Looker, Tableau, Google Data Studio).\n\n - Ability to synthesize data into strategic insights and clear recommendations.\n\n - Comfort operating in ambiguous, fast-changing environments.\n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"72201907-2d3f-4358-aad3-6748dfb5676f","title":"Financial Institution Partnerships ","department":"Financial & Strategic Partnerships","team":"Financial Partnerships","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T10:01:04.448+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/72201907-2d3f-4358-aad3-6748dfb5676f","applyUrl":"https://jobs.ashbyhq.com/airwallex/72201907-2d3f-4358-aad3-6748dfb5676f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a payments partnerships expert, you'll help expand what Airwallex can offer through strategic relationships across the payments ecosystem. You'll bring commercial judgment, organisation and follow-through to complex partnership work in a fast-growth fintech environment.
Build and manage partnerships with payment methods, acquirers, schemes, issuers and other relevant payment partners to expand Airwallex's payments capabilities.
Structure and negotiate partnership proposals that support growth, open new opportunities and deliver strong outcomes for Airwallex and its partners.
Coordinate stakeholders across commercial, product, legal, compliance and operations to move complex partnership initiatives from idea to execution.
Drive partnership outcomes with a resourceful, action-oriented approach while maintaining strong organisation and attention to detail.
This role is based in CONFIRM: office location, and you'll work from the office five days a week.
Essentials
6+ years' experience in a similar partnerships role within fintech, payments, technology or top-tier management strategy or management consulting.
Direct experience working with at least one of the following: payment methods, acquirers, card schemes, issuers or another relevant payments-related partner.
Experience developing partnership proposals and negotiating commercial agreements.
Excellent written, verbal and in-person communication skills.
Strong organisation skills and attention to detail, with the ability to manage multiple priorities.
A resourceful, action-oriented approach and the ability to work effectively under pressure.
Experience managing multiple stakeholders to drive towards a desired outcome.
Motivation to work in a fast-growth fintech environment, with the creativity and flexibility it requires.
You have experience at a fintech, payments company, or other highly regulated business.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You say what you mean. You're direct, but you lead with respect.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You connect dots across functions and hold the big picture without losing grip on the details.
Financial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.
It's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.
If you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a payments partnerships expert, you'll help expand what Airwallex can offer through strategic relationships across the payments ecosystem. You'll bring commercial judgment, organisation and follow-through to complex partnership work in a fast-growth fintech environment.\n\n - Build and manage partnerships with payment methods, acquirers, schemes, issuers and other relevant payment partners to expand Airwallex's payments capabilities.\n\n - Structure and negotiate partnership proposals that support growth, open new opportunities and deliver strong outcomes for Airwallex and its partners.\n\n - Coordinate stakeholders across commercial, product, legal, compliance and operations to move complex partnership initiatives from idea to execution.\n\n - Drive partnership outcomes with a resourceful, action-oriented approach while maintaining strong organisation and attention to detail.\n\nThis role is based in CONFIRM: office location, and you'll work from the office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 6+ years' experience in a similar partnerships role within fintech, payments, technology or top-tier management strategy or management consulting.\n\n - Direct experience working with at least one of the following: payment methods, acquirers, card schemes, issuers or another relevant payments-related partner.\n\n - Experience developing partnership proposals and negotiating commercial agreements.\n\n - Excellent written, verbal and in-person communication skills.\n\n - Strong organisation skills and attention to detail, with the ability to manage multiple priorities.\n\n - A resourceful, action-oriented approach and the ability to work effectively under pressure.\n\n - Experience managing multiple stakeholders to drive towards a desired outcome.\n\n - Motivation to work in a fast-growth fintech environment, with the creativity and flexibility it requires.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinancial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.\n\nIt's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.\n\nIf you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7fc0f49a-3fa4-4dec-8e92-bb167e484dc0","title":"Manager, Sales Development Enterprise UK","department":"Enterprise Business","team":"Sales Development, Enterprise","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T14:31:32.135+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7fc0f49a-3fa4-4dec-8e92-bb167e484dc0","applyUrl":"https://jobs.ashbyhq.com/airwallex/7fc0f49a-3fa4-4dec-8e92-bb167e484dc0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Build and lead the outbound SDR function for Airwallex’s UK Enterprise business, creating qualified pipeline across Embedded Finance, Payments and Spend Management. You’ll set the strategy for target accounts, outbound sequences and multi-channel prospecting, then coach the team to execute with consistency and strong commercial judgment.
Build the outbound SDR strategy for UK Enterprise, from target account selection and sequencing through to multi-channel prospecting and qualified pipeline creation.
Hire, onboard and develop early-career sales talent, while establishing the operating rhythms, enablement and accountability that support high performance.
Use Salesforce, Outreach and related tooling to track activity, conversion and pipeline metrics, diagnose performance gaps and continuously improve how the team operates.
Partner with Enterprise Account Executives, Marketing and People & Talent to align territory plans, campaigns, qualification standards, hiring priorities and progression paths.
Improve the handover from SDR-generated opportunities to Enterprise AEs, supporting strong conversion from qualified opportunity through to revenue.
You'll work from the London office three days a week.
Essentials
3+ years of experience managing an SDR or outbound sales development team, ideally in a high-growth SaaS, fintech or technology environment, with a track record of meeting or exceeding pipeline targets.
Experience leading an outbound SDR function, including building or scaling processes for prospecting, qualification and opportunity creation in a start-up or scale-up setting.
A track record of hiring, onboarding and developing early-career sales talent, including structured coaching on calls, messaging and qualification.
Experience working cross-functionally with Marketing, Account Executives and People & Talent to align on ICP, campaigns, territory plans and hiring or enablement priorities.
Strong analytical skills, with the ability to define, monitor and act on SDR KPIs and funnel metrics across activity, conversion and pipeline created.
Hands-on proficiency with Salesforce or another leading CRM, plus a sales engagement platform such as Outreach or Salesloft, including building and refining sequences, reports and dashboards.
Preferred
Experience building or significantly scaling an SDR or sales development team in a fintech or B2B payments company serving enterprise customers in the UK or EMEA.
A background in selling or prospecting into complex, multi-stakeholder enterprise accounts, with familiarity across outbound tactics, territory design and account-based strategies.
Comfort operating in environments with high standards, fast iteration cycles and evolving priorities, with a bias toward action, experimentation and continuous improvement.
Experience using call recording, intelligence and enablement tools such as Chorus, Dialpad, Sales Navigator, ZoomInfo or similar to coach SDRs and refine targeting and messaging.
A passion for developing others, building an inclusive, high-performance culture and creating clear progression paths for SDRs into closing or other commercial roles.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You're energized by change. Your grow happens in steps, not a straight line, and priorities shift as you learn.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nBuild and lead the outbound SDR function for Airwallex’s UK Enterprise business, creating qualified pipeline across Embedded Finance, Payments and Spend Management. You’ll set the strategy for target accounts, outbound sequences and multi-channel prospecting, then coach the team to execute with consistency and strong commercial judgment.\n\n - Build the outbound SDR strategy for UK Enterprise, from target account selection and sequencing through to multi-channel prospecting and qualified pipeline creation.\n\n - Hire, onboard and develop early-career sales talent, while establishing the operating rhythms, enablement and accountability that support high performance.\n\n - Use Salesforce, Outreach and related tooling to track activity, conversion and pipeline metrics, diagnose performance gaps and continuously improve how the team operates.\n\n - Partner with Enterprise Account Executives, Marketing and People & Talent to align territory plans, campaigns, qualification standards, hiring priorities and progression paths.\n\n - Improve the handover from SDR-generated opportunities to Enterprise AEs, supporting strong conversion from qualified opportunity through to revenue.\n\nYou'll work from the London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3+ years of experience managing an SDR or outbound sales development team, ideally in a high-growth SaaS, fintech or technology environment, with a track record of meeting or exceeding pipeline targets.\n\n - Experience leading an outbound SDR function, including building or scaling processes for prospecting, qualification and opportunity creation in a start-up or scale-up setting.\n\n - A track record of hiring, onboarding and developing early-career sales talent, including structured coaching on calls, messaging and qualification.\n\n - Experience working cross-functionally with Marketing, Account Executives and People & Talent to align on ICP, campaigns, territory plans and hiring or enablement priorities.\n\n - Strong analytical skills, with the ability to define, monitor and act on SDR KPIs and funnel metrics across activity, conversion and pipeline created.\n\n - Hands-on proficiency with Salesforce or another leading CRM, plus a sales engagement platform such as Outreach or Salesloft, including building and refining sequences, reports and dashboards.\n\nPreferred\n\n - Experience building or significantly scaling an SDR or sales development team in a fintech or B2B payments company serving enterprise customers in the UK or EMEA.\n\n - A background in selling or prospecting into complex, multi-stakeholder enterprise accounts, with familiarity across outbound tactics, territory design and account-based strategies.\n\n - Comfort operating in environments with high standards, fast iteration cycles and evolving priorities, with a bias toward action, experimentation and continuous improvement.\n\n - Experience using call recording, intelligence and enablement tools such as Chorus, Dialpad, Sales Navigator, ZoomInfo or similar to coach SDRs and refine targeting and messaging.\n\n - A passion for developing others, building an inclusive, high-performance culture and creating clear progression paths for SDRs into closing or other commercial roles.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You're energized by change. Your grow happens in steps, not a straight line, and priorities shift as you learn.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"897b575e-99cc-4e43-8c03-990f30405641","title":"Senior Sales Manager, Mid-Market","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T15:19:19.168+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/897b575e-99cc-4e43-8c03-990f30405641","applyUrl":"https://jobs.ashbyhq.com/airwallex/897b575e-99cc-4e43-8c03-990f30405641/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Sales Manager, SME & Growth, you’ll lead, coach and develop a team of 10 Account Executives serving SME and mid-market customers in the UK. You’ll own team-level commercial performance, improve sales execution and build a predictable, data-driven revenue engine through disciplined pipeline management, forecasting and deal coaching. This is a hands-on player-coach role where you’ll support complex opportunities, develop Account Executive capability, strengthen outbound motions with Sales Development and Marketing, and help shape the UK go-to-market strategy. You’ll work closely with Product, Account Management, Revenue Strategy & Operations, GTM Partnerships and other regional stakeholders to turn customer and market insight into growth.
Lead, coach and develop a high-performing team of 10 Account Executives serving SME and mid-market customers, setting clear expectations for customer engagement, pipeline quality, sales execution and revenue delivery.
Run a consistent sales operating rhythm through regular one-to-ones, call coaching, deal strategy sessions, live opportunity reviews, pipeline reviews, forecast reviews and quarterly business reviews.
Embed MEDDPICC, SPICED, Challenger or an equivalent sales methodology across the team, driving rigorous qualification, multi-threading, persona-based messaging, clear next steps and close planning.
Support strategic and complex opportunities by joining customer meetings, coaching negotiation and objection handling, engaging senior stakeholders and preserving clear Account Executive ownership throughout the sales cycle.
Build and improve outbound sales motions with Sales Development and Marketing by refining target segments, account coverage, messaging, outreach cadences and reporting.
Maintain high standards of CRM hygiene, data quality and forecasting discipline, using pipeline coverage, stage conversion, win rate, deal velocity and forecast accuracy to identify risks and prioritise action.
You'll work from our London office three days a week.
At least 6 years of B2B sales experience, including significant experience as a closing Account Executive selling to SME, SMB or mid-market customers, and at least 2 years of frontline sales leadership experience managing, mentoring or coaching Account Executives in a quota-carrying sales environment.
A proven track record of meeting or exceeding individual and team sales targets, with experience owning or contributing to a team quota.
Experience managing complex, multi-stakeholder sales cycles from qualification through close, including discovery, value selling, negotiation, objection handling and close planning.
Strong practical knowledge of MEDDPICC, MEDDIC, SPICED, Challenger or an equivalent sales methodology, with the ability to train, inspect and reinforce its use across a team.
Strong commercial judgement, including experience managing pipeline, inspecting opportunities, forecasting accurately and maintaining disciplined CRM standards.
Demonstrated ability to coach, develop and performance-manage Account Executives, including providing clear feedback and addressing under-performance fairly and effectively.
Experience in high-growth technology, fintech, payments or financial services, together with excellent written and verbal communication skills in English.
Experience selling multi-product fintech or payments solutions, such as payments, foreign exchange, business accounts, cards or spend management, to founders, CFOs, Finance, Operations or business-owner stakeholders.
Experience building or scaling a sales team, market, outbound motion or go-to-market strategy in the UK, EMEA or another developing market.
Experience implementing sales methodologies across a team, including creating enablement materials, inspection frameworks, coaching routines and performance measures.
Familiarity with Salesforce and modern sales tools such as Gong, Chorus, Outreach, Salesloft or AI-enabled sales platforms, together with an interest in using data and technology to improve sales productivity.
Understanding of payments, KYC, AML, risk, compliance or other regulated financial-services workflows, or experience representing a company at market events and managing C-level customer relationships.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You take feedback well and actively seek it. You see it as a tool, not a criticism.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Sales Manager, SME & Growth, you’ll lead, coach and develop a team of 10 Account Executives serving SME and mid-market customers in the UK. You’ll own team-level commercial performance, improve sales execution and build a predictable, data-driven revenue engine through disciplined pipeline management, forecasting and deal coaching. This is a hands-on player-coach role where you’ll support complex opportunities, develop Account Executive capability, strengthen outbound motions with Sales Development and Marketing, and help shape the UK go-to-market strategy. You’ll work closely with Product, Account Management, Revenue Strategy & Operations, GTM Partnerships and other regional stakeholders to turn customer and market insight into growth.\n\n - Lead, coach and develop a high-performing team of 10 Account Executives serving SME and mid-market customers, setting clear expectations for customer engagement, pipeline quality, sales execution and revenue delivery.\n\n - Run a consistent sales operating rhythm through regular one-to-ones, call coaching, deal strategy sessions, live opportunity reviews, pipeline reviews, forecast reviews and quarterly business reviews.\n\n - Embed MEDDPICC, SPICED, Challenger or an equivalent sales methodology across the team, driving rigorous qualification, multi-threading, persona-based messaging, clear next steps and close planning.\n\n - Support strategic and complex opportunities by joining customer meetings, coaching negotiation and objection handling, engaging senior stakeholders and preserving clear Account Executive ownership throughout the sales cycle.\n\n - Build and improve outbound sales motions with Sales Development and Marketing by refining target segments, account coverage, messaging, outreach cadences and reporting.\n\n - Maintain high standards of CRM hygiene, data quality and forecasting discipline, using pipeline coverage, stage conversion, win rate, deal velocity and forecast accuracy to identify risks and prioritise action.\n\nYou'll work from our London office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - At least 6 years of B2B sales experience, including significant experience as a closing Account Executive selling to SME, SMB or mid-market customers, and at least 2 years of frontline sales leadership experience managing, mentoring or coaching Account Executives in a quota-carrying sales environment.\n\n - A proven track record of meeting or exceeding individual and team sales targets, with experience owning or contributing to a team quota.\n\n - Experience managing complex, multi-stakeholder sales cycles from qualification through close, including discovery, value selling, negotiation, objection handling and close planning.\n\n - Strong practical knowledge of MEDDPICC, MEDDIC, SPICED, Challenger or an equivalent sales methodology, with the ability to train, inspect and reinforce its use across a team.\n\n - Strong commercial judgement, including experience managing pipeline, inspecting opportunities, forecasting accurately and maintaining disciplined CRM standards.\n\n - Demonstrated ability to coach, develop and performance-manage Account Executives, including providing clear feedback and addressing under-performance fairly and effectively.\n\n - Experience in high-growth technology, fintech, payments or financial services, together with excellent written and verbal communication skills in English.\n\n\nPREFERRED\n\n - Experience selling multi-product fintech or payments solutions, such as payments, foreign exchange, business accounts, cards or spend management, to founders, CFOs, Finance, Operations or business-owner stakeholders.\n\n - Experience building or scaling a sales team, market, outbound motion or go-to-market strategy in the UK, EMEA or another developing market.\n\n - Experience implementing sales methodologies across a team, including creating enablement materials, inspection frameworks, coaching routines and performance measures.\n\n - Familiarity with Salesforce and modern sales tools such as Gong, Chorus, Outreach, Salesloft or AI-enabled sales platforms, together with an interest in using data and technology to improve sales productivity.\n\n - Understanding of payments, KYC, AML, risk, compliance or other regulated financial-services workflows, or experience representing a company at market events and managing C-level customer relationships.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You take feedback well and actively seek it. You see it as a tool, not a criticism.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"33a2ab04-5c67-4e6e-828b-f9d01071c5c2","title":"Sales Development Representative, SME & Growth, JP","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"JP - Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T06:30:21.940+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/33a2ab04-5c67-4e6e-828b-f9d01071c5c2","applyUrl":"https://jobs.ashbyhq.com/airwallex/33a2ab04-5c67-4e6e-828b-f9d01071c5c2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME & Growth Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.
With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Responsibilities:
Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.
Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
Present product information to customers once you have identified their needs.
Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
Inform and recommend outreach strategies and best practices by testing various touchpoints.
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.
Who you are
Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
Native-level fluency in Japanese and business-level English (spoken and written)
Strong interest in technology
Self-starter who is able to operate in a hyper-growth environment
Airwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Financeまでを一元的に提供しています。
2015年にオーストラリア・メルボルンで創業したAirwallexは、現在世界27拠点に2,300名以上のメンバーを擁し、企業価値は110億米ドルを超えています。Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家の支援を受けながら、次世代のグローバル金融インフラを構築しています。
私たちは、起業家精神を持ち、自ら課題を見つけて解決できる「Builder」を求めています。
オーナーシップを持って行動し、スピード感のある環境で成果を出し続けられる方。高い専門性と論理的思考力を持ちながらも、謙虚さと協調性を兼ね備え、チームとともに大きな成果を創り出せる方。
また、AIを活用しながら効率的に課題解決を行い、複雑で影響力の大きい課題に挑戦したい方に最適な環境です。
AirwallexのSME & Growth Businessチームは、中小企業（SME）がグローバル市場で成長するための支援を行う営業組織です。金融領域における深い専門知識と成長志向を組み合わせ、お客様の課題を理解しながら、クロスボーダー決済の効率化や新たな収益機会の創出を支援しています。
Sales Development Representative（SDR）は、Airwallexの将来の成長を支える重要なポジションです。SME & Growth Account Executiveチームと連携しながら、見込み顧客の発掘・商談創出を行い、営業パイプラインの構築を推進していただきます。
顧客とのコミュニケーションを通じて課題やニーズを把握し、最適な提案につなげることが求められます。また、マーケティングチームと協力しながら、効果的なアプローチ方法や新しい施策の企画・実行にも携わっていただきます。
高い成果に応じたインセンティブ制度も用意されており、成長意欲が高く、主体的に行動できる方にとって大きなチャンスのあるポジションです。
見込み顧客を適切に選別し、営業担当（Account Executive）へ引き継ぐための商談設定を行う
マーケティングチームが獲得したリードへのフォローアップ、および新規見込み顧客へのアプローチ
電話、メール、チャット、SNSなどを活用し、顧客接点を創出する
効果的なヒアリングを通じて顧客の課題やニーズを把握し、商談機会を創出する
顧客ニーズに応じてAirwallexのサービスやプロダクトを紹介する
興味を示したものの商談化に至らなかった見込み顧客への継続的なフォローアップ
既存顧客とのコミュニケーションを通じて関係を深め、新たなビジネス機会を発掘する
CRMシステム上で顧客情報や営業活動を正確に管理し、KPIやSLAを達成する
アウトリーチ施策の改善に向けて様々なアプローチ方法をテストし、ベストプラクティスを構築する
マーケティングチームへフィードバックを提供し、ターゲティングやメッセージングの改善に貢献する
B2B営業またはリードジェネレーション、インサイドセールスにおいて1年以上の実務経験
高い成果を継続的に上げた実績
優れたコミュニケーション能力（口頭・文章）
テクノロジー業界やFinTech分野への強い興味・関心
ネイティブレベルの日本語力およびビジネスレベルの英語力（読み・書き・会話）
変化の速い成長環境（ハイグロース環境）で柔軟に対応できる方
SaaS、FinTech、決済、IT業界での営業経験
CRMツール（Salesforceなど）の利用経験
スタートアップや急成長企業での勤務経験
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n\n\nWHAT YOU'LL DO\n\nAs a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME & Growth Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.\n\n \n\nWith the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!\n\nResponsibilities:\n\n - Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.\n\n - Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.\n\n - Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.\n\n - Present product information to customers once you have identified their needs.\n\n - Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.\n\n - Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.\n\n - Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.\n\n - Inform and recommend outreach strategies and best practices by testing various touchpoints.\n\n - Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.\n\nWho you are\n\n - Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)\n\n - Native-level fluency in Japanese and business-level English (spoken and written)\n\n - Strong interest in technology\n\n - Self-starter who is able to operate in a hyper-growth environment\n\n\n\n\nAIRWALLEXについて\n\nAirwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Financeまでを一元的に提供しています。\n\n2015年にオーストラリア・メルボルンで創業したAirwallexは、現在世界27拠点に2,300名以上のメンバーを擁し、企業価値は110億米ドルを超えています。Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家の支援を受けながら、次世代のグローバル金融インフラを構築しています。\n\n \n\n\nAIRWALLEXが求める人物像\n\n私たちは、起業家精神を持ち、自ら課題を見つけて解決できる「Builder」を求めています。\n\nオーナーシップを持って行動し、スピード感のある環境で成果を出し続けられる方。高い専門性と論理的思考力を持ちながらも、謙虚さと協調性を兼ね備え、チームとともに大きな成果を創り出せる方。\n\nまた、AIを活用しながら効率的に課題解決を行い、複雑で影響力の大きい課題に挑戦したい方に最適な環境です。\n\n \n\n\nチームについて\n\nAirwallexのSME & Growth Businessチームは、中小企業（SME）がグローバル市場で成長するための支援を行う営業組織です。金融領域における深い専門知識と成長志向を組み合わせ、お客様の課題を理解しながら、クロスボーダー決済の効率化や新たな収益機会の創出を支援しています。\n\n \n\n\nポジション概要\n\nSales Development Representative（SDR）は、Airwallexの将来の成長を支える重要なポジションです。SME & Growth Account Executiveチームと連携しながら、見込み顧客の発掘・商談創出を行い、営業パイプラインの構築を推進していただきます。\n\n顧客とのコミュニケーションを通じて課題やニーズを把握し、最適な提案につなげることが求められます。また、マーケティングチームと協力しながら、効果的なアプローチ方法や新しい施策の企画・実行にも携わっていただきます。\n\n高い成果に応じたインセンティブ制度も用意されており、成長意欲が高く、主体的に行動できる方にとって大きなチャンスのあるポジションです。\n\n\n\n\n主な業務内容\n\n - 見込み顧客を適切に選別し、営業担当（Account Executive）へ引き継ぐための商談設定を行う\n\n - マーケティングチームが獲得したリードへのフォローアップ、および新規見込み顧客へのアプローチ\n\n - 電話、メール、チャット、SNSなどを活用し、顧客接点を創出する\n\n - 効果的なヒアリングを通じて顧客の課題やニーズを把握し、商談機会を創出する\n\n - 顧客ニーズに応じてAirwallexのサービスやプロダクトを紹介する\n\n - 興味を示したものの商談化に至らなかった見込み顧客への継続的なフォローアップ\n\n - 既存顧客とのコミュニケーションを通じて関係を深め、新たなビジネス機会を発掘する\n\n - CRMシステム上で顧客情報や営業活動を正確に管理し、KPIやSLAを達成する\n\n - アウトリーチ施策の改善に向けて様々なアプローチ方法をテストし、ベストプラクティスを構築する\n\n - マーケティングチームへフィードバックを提供し、ターゲティングやメッセージングの改善に貢献する\n\n \n\n\n応募資格\n\n\n必須要件\n\n - B2B営業またはリードジェネレーション、インサイドセールスにおいて1年以上の実務経験\n\n - 高い成果を継続的に上げた実績\n\n - 優れたコミュニケーション能力（口頭・文章）\n\n - テクノロジー業界やFinTech分野への強い興味・関心\n\n - ネイティブレベルの日本語力およびビジネスレベルの英語力（読み・書き・会話）\n\n - 変化の速い成長環境（ハイグロース環境）で柔軟に対応できる方\n\n\n歓迎要件\n\n - SaaS、FinTech、決済、IT業界での営業経験\n\n - CRMツール（Salesforceなど）の利用経験\n\n - スタートアップや急成長企業での勤務経験\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c79ee1a2-c13e-4051-bd5a-6bf3acabb0ee","title":"Customer Success Manager, Enterprise","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T08:18:29.249+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c79ee1a2-c13e-4051-bd5a-6bf3acabb0ee","applyUrl":"https://jobs.ashbyhq.com/airwallex/c79ee1a2-c13e-4051-bd5a-6bf3acabb0ee/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Enterprise clients need clear coordination and dependable support as they move from handover through implementation and go-live. You'll help keep onboarding on track while making it easier for clients and internal teams to work together.
Partner with Account Executives to prepare enterprise clients for implementation and go-live, coordinating onboarding activities and driving product adoption.
Coordinate with clients and internal teams to complete KYC, KYB and RFI requirements, resolving blockers and keeping onboarding on track.
Support sales operations through client onboarding, opportunity handovers, implementation readiness, internal coordination and sales platform updates.
Own client queries and onboarding escalations, coordinating with internal teams to drive timely resolutions.
Build trusted relationships with enterprise clients, Account Executives and cross-functional partners, ensuring clear communication and smooth onboarding from handover through go-live.
Oversee onboarding workflows and ensure documentation, controls and implementation activities are completed accurately and efficiently.
Capture client feedback and identify opportunities to improve onboarding processes and the customer experience.
This role is based in Hong Kong.
Essentials
Bachelor's degree or above.
Two to four years' experience in customer success, customer service, sales support or a related client-facing environment.
Experience managing client communication, onboarding activities and escalations.
Strong verbal and written communication skills in English, Cantonese and Mandarin.
Strong problem-solving, organisation and communication skills.
Ability to work collaboratively in a fast-paced environment.
Strong attention to detail, with the ability to multitask, prioritise and meet deadlines.
Preferred
Experience in a startup, payments or fintech environment.
Familiarity with Salesforce and Google Workspace.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nEnterprise clients need clear coordination and dependable support as they move from handover through implementation and go-live. You'll help keep onboarding on track while making it easier for clients and internal teams to work together.\n\n - Partner with Account Executives to prepare enterprise clients for implementation and go-live, coordinating onboarding activities and driving product adoption.\n\n - Coordinate with clients and internal teams to complete KYC, KYB and RFI requirements, resolving blockers and keeping onboarding on track.\n\n - Support sales operations through client onboarding, opportunity handovers, implementation readiness, internal coordination and sales platform updates.\n\n - Own client queries and onboarding escalations, coordinating with internal teams to drive timely resolutions.\n\n - Build trusted relationships with enterprise clients, Account Executives and cross-functional partners, ensuring clear communication and smooth onboarding from handover through go-live.\n\n - Oversee onboarding workflows and ensure documentation, controls and implementation activities are completed accurately and efficiently.\n\n - Capture client feedback and identify opportunities to improve onboarding processes and the customer experience.\n\nThis role is based in Hong Kong. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor's degree or above.\n\n - Two to four years' experience in customer success, customer service, sales support or a related client-facing environment.\n\n - Experience managing client communication, onboarding activities and escalations.\n\n - Strong verbal and written communication skills in English, Cantonese and Mandarin.\n\n - Strong problem-solving, organisation and communication skills.\n\n - Ability to work collaboratively in a fast-paced environment.\n\n - Strong attention to detail, with the ability to multitask, prioritise and meet deadlines.\n\nPreferred\n\n - Experience in a startup, payments or fintech environment.\n\n - Familiarity with Salesforce and Google Workspace.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c8254354-b052-4608-9854-81e255e37683","title":"Manager, EMEA FCC Monitoring & Testing","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - Birmingham","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-20T09:17:53.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"Birmingham"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c8254354-b052-4608-9854-81e255e37683","applyUrl":"https://jobs.ashbyhq.com/airwallex/c8254354-b052-4608-9854-81e255e37683/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.
What you'll do
As Manager, FCC Monitoring & Testing, EMEA you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners.
This role covers the EMEA region and is based remotely in Birmingham. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards.
Responsibilities:
Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance.
Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion.
Oversee the ongoing FCC monitoring program for EMEA, including establishment of KPIs and operating effectiveness metrics.
Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level.
Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps.
Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies.
Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline.
CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential).
7+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment.
Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows.
Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation.
A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability.
Preferred qualifications:
Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field.
Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA.
Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume.
Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing.
Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.\n\nWhat you'll do\n\nAs Manager, FCC Monitoring & Testing, EMEA you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners.\n\nThis role covers the EMEA region and is based remotely in Birmingham. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards.\n\nResponsibilities:\n\n - Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance.\n\n - Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion.\n\n - Oversee the ongoing FCC monitoring program for EMEA, including establishment of KPIs and operating effectiveness metrics.\n\n - Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level.\n\n - Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps.\n\n - Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies.\n\n - Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline.\n\n - CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential).\n\n - 7+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment.\n\n - Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows.\n\n - Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation.\n\n - A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability.\n\nPreferred qualifications:\n\n - Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field.\n\n - Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA.\n\n - Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume.\n\n - Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing.\n\n - Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7fda4857-060d-41c6-900e-c72f451f8ce3","title":"Senior Backend Engineer, Stablecoin Platform","department":"Engineering","team":"Financial Markets","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-06T08:59:06.010+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7fda4857-060d-41c6-900e-c72f451f8ce3","applyUrl":"https://jobs.ashbyhq.com/airwallex/7fda4857-060d-41c6-900e-c72f451f8ce3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build stablecoin infrastructure from the ground up, enabling customers and internal systems to buy, hold, send, and settle with tokenised currency globally.
Design and implement secure systems for key management, transaction signing, gas fee management, and blockchain integration.
Own services across the full lifecycle of stablecoin transactions, including minting, burning, transfers, and reconciliation.
Build internal ledgering systems that track balances across multiple chains and token types.
Integrate stablecoin infrastructure with Airwallex’s existing FX and payment systems to enable seamless conversion between supported currencies and stablecoins.
Write, review, and ship production code while partnering with Product, Infrastructure, and Compliance to deliver reliable and auditable services.
You’ll work from our Singapore office five days a week.
Five or more years of experience as a software engineer, with deep expertise in object-oriented design and production-grade software development.
Strong experience with at least one strongly typed language, such as Kotlin, Java, C#, C++, or Rust. Python experience is useful but isn’t sufficient on its own.
Proven experience building and integrating blockchain infrastructure, such as wallets, transaction flows, or key management, into larger financial systems.
Experience integrating new systems into legacy or distributed environments without introducing instability or regressions.
Strong understanding of secure system design, particularly private key handling, signing, encryption, and operational controls.
Ability to quickly pick up unfamiliar tools or frameworks and adjust to changing technical priorities.
Clear communication skills and the ability to work effectively across engineering, product, and non-technical teams.
Experience in FX, payments, or financial infrastructure.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You say what you mean. You're direct, but you lead with respect.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
Financial Markets at Airwallex is where foreign exchange, liquidity, and stablecoin capabilities come together to power the movement of money globally. We build the real-time pricing, execution, and risk systems behind FX across 60+ currencies, the platforms that manage cash positioning, safeguarding, and liquidity across our global financial network, and the infrastructure for stablecoin-powered payments and treasury operations. Engineers work closely with Treasury, Financial Operations, Financial Partnerships, Product, and Compliance to solve hard problems in distributed systems and global payments. This is a team for engineers who want to build greenfield systems at the intersection of traditional finance and blockchain, with a direct meaning on how Airwallex grows globally. If you want to help move and manage money for a global fintech, this is where that work happens.
#Singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build stablecoin infrastructure from the ground up, enabling customers and internal systems to buy, hold, send, and settle with tokenised currency globally.\n\n - Design and implement secure systems for key management, transaction signing, gas fee management, and blockchain integration.\n\n - Own services across the full lifecycle of stablecoin transactions, including minting, burning, transfers, and reconciliation.\n\n - Build internal ledgering systems that track balances across multiple chains and token types.\n\n - Integrate stablecoin infrastructure with Airwallex’s existing FX and payment systems to enable seamless conversion between supported currencies and stablecoins.\n\n - Write, review, and ship production code while partnering with Product, Infrastructure, and Compliance to deliver reliable and auditable services.\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Five or more years of experience as a software engineer, with deep expertise in object-oriented design and production-grade software development.\n\n - Strong experience with at least one strongly typed language, such as Kotlin, Java, C#, C++, or Rust. Python experience is useful but isn’t sufficient on its own.\n\n - Proven experience building and integrating blockchain infrastructure, such as wallets, transaction flows, or key management, into larger financial systems.\n\n - Experience integrating new systems into legacy or distributed environments without introducing instability or regressions.\n\n - Strong understanding of secure system design, particularly private key handling, signing, encryption, and operational controls.\n\n - Ability to quickly pick up unfamiliar tools or frameworks and adjust to changing technical priorities.\n\n - Clear communication skills and the ability to work effectively across engineering, product, and non-technical teams.\n\n\nPREFERRED\n\n - Experience in FX, payments, or financial infrastructure.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinancial Markets at Airwallex is where foreign exchange, liquidity, and stablecoin capabilities come together to power the movement of money globally. We build the real-time pricing, execution, and risk systems behind FX across 60+ currencies, the platforms that manage cash positioning, safeguarding, and liquidity across our global financial network, and the infrastructure for stablecoin-powered payments and treasury operations. Engineers work closely with Treasury, Financial Operations, Financial Partnerships, Product, and Compliance to solve hard problems in distributed systems and global payments. This is a team for engineers who want to build greenfield systems at the intersection of traditional finance and blockchain, with a direct meaning on how Airwallex grows globally. If you want to help move and manage money for a global fintech, this is where that work happens.\n\n \n\n#Singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3045cace-ee60-41b3-bbd4-ad524d59f6e4","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-08-06T09:12:35.555+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3045cace-ee60-41b3-bbd4-ad524d59f6e4","applyUrl":"https://jobs.ashbyhq.com/airwallex/3045cace-ee60-41b3-bbd4-ad524d59f6e4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Account Executive team is a core driver of growth within Airwallex. In this role, you will be responsible for driving new business across our Acquiring, Card, FX, and Payment API product suite, targeting eCommerce retailers, marketplaces, online travel agents, and other high-potential verticals.
As an Account Executive, you will combine deep payments expertise with a strong commercial mindset to deliver consistent results across the SME & Growth segment.
We are seeking individuals who bring high energy, strong ownership, and a growth mindset, coupled with exceptional emotional intelligence and a passion for mentoring others.
Join our team of passionate tech sales professionals and help drive growth and innovation in the dynamic fintech landscape. Your leadership, experience, and execution will be instrumental in empowering businesses across Australia with Airwallex’s cutting-edge solutions.
Proactively identify, hunt, and convert new business opportunities across Australia, leveraging your network, industry expertise, and strategic prospecting.
Own and drive the full sales cycle end-to-end, from prospecting through to close, across SME Accounts accounts.
Lead complex commercial negotiations, partnering closely with Legal, Finance, and Strategy to execute agreements.
Build, manage, and maintain a high-quality pipeline, while contributing to the definition and evolution of sales best practices for the Australian business.
Proven success in tech sales, with a strong track record of consistently exceeding quotas and driving new business growth.
Demonstrated ability to operate as a trusted individual contributor, with the maturity and leadership capability to influence team outcomes.
Exceptional communication and rapport-building skills, with the ability to engage stakeholders at all levels, from operators to senior executives.
Strong commercial acumen and negotiation skills, with experience navigating complex sales cycles.
A highly proactive and independent mindset, with a strong sense of ownership and accountability for results.
A collaborative approach, with the ability to work cross-functionally to deliver best-in-class customer outcomes.
A passion for mentoring and developing others, with a willingness to invest in team success beyond your own deals.
The ability to simplify complex solutions and articulate clear, compelling value propositions tailored to customer needs.
High attention to detail and a strategic mindset when crafting proposals and closing opportunities.
Meet our team
Our Sales professionals come from a wide array of backgrounds and industries, such as SaaS tech companies, hospitality, FMCG, professional sports careers, and advertising, creating a diverse and enriching environment. What sets successful individuals at Airwallex apart is their collective drive for achievement, relentless determination, solid sales acumen, and knack for cultivating valuable connections. We place great value on fostering strong team connections, collaborating three days a week in our vibrant office setting, and enjoying the flexibility of two remote workdays.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nACCOUNT EXECUTIVE, SME & GROWTH\n\nThe Account Executive team is a core driver of growth within Airwallex. In this role, you will be responsible for driving new business across our Acquiring, Card, FX, and Payment API product suite, targeting eCommerce retailers, marketplaces, online travel agents, and other high-potential verticals.\n\nAs an Account Executive, you will combine deep payments expertise with a strong commercial mindset to deliver consistent results across the SME & Growth segment.\n\nWe are seeking individuals who bring high energy, strong ownership, and a growth mindset, coupled with exceptional emotional intelligence and a passion for mentoring others.\n\nJoin our team of passionate tech sales professionals and help drive growth and innovation in the dynamic fintech landscape. Your leadership, experience, and execution will be instrumental in empowering businesses across Australia with Airwallex’s cutting-edge solutions.\n\n \n \n\n\nRESPONSIBILITIES\n\n - Proactively identify, hunt, and convert new business opportunities across Australia, leveraging your network, industry expertise, and strategic prospecting.\n\n - Own and drive the full sales cycle end-to-end, from prospecting through to close, across SME Accounts accounts.\n\n - Lead complex commercial negotiations, partnering closely with Legal, Finance, and Strategy to execute agreements.\n\n - Build, manage, and maintain a high-quality pipeline, while contributing to the definition and evolution of sales best practices for the Australian business.\n\n \n \n\n\nWHAT YOU WILL BRING\n\n - Proven success in tech sales, with a strong track record of consistently exceeding quotas and driving new business growth.\n\n - Demonstrated ability to operate as a trusted individual contributor, with the maturity and leadership capability to influence team outcomes.\n\n - Exceptional communication and rapport-building skills, with the ability to engage stakeholders at all levels, from operators to senior executives.\n\n - Strong commercial acumen and negotiation skills, with experience navigating complex sales cycles.\n\n - A highly proactive and independent mindset, with a strong sense of ownership and accountability for results.\n\n - A collaborative approach, with the ability to work cross-functionally to deliver best-in-class customer outcomes.\n\n - A passion for mentoring and developing others, with a willingness to invest in team success beyond your own deals.\n\n - The ability to simplify complex solutions and articulate clear, compelling value propositions tailored to customer needs.\n\n - High attention to detail and a strategic mindset when crafting proposals and closing opportunities.\n\nMeet our team\n\nOur Sales professionals come from a wide array of backgrounds and industries, such as SaaS tech companies, hospitality, FMCG, professional sports careers, and advertising, creating a diverse and enriching environment. What sets successful individuals at Airwallex apart is their collective drive for achievement, relentless determination, solid sales acumen, and knack for cultivating valuable connections. We place great value on fostering strong team connections, collaborating three days a week in our vibrant office setting, and enjoying the flexibility of two remote workdays.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f3cb600d-1e4d-4150-a519-94ca59668d74","title":"Head of Onboarding & FinCrime Operations","department":"Operations","team":"Financial Crime Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-07T09:53:32.383+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f3cb600d-1e4d-4150-a519-94ca59668d74","applyUrl":"https://jobs.ashbyhq.com/airwallex/f3cb600d-1e4d-4150-a519-94ca59668d74/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own the vision, strategy and execution for Onboarding and FinCrime Operations, covering new client onboarding and periodic review across multiple jurisdictions, products and markets.
Build, lead and develop a high-performing, globally distributed team, managing capacity, location and resourcing to support business growth, 24/7 coverage, customer experience and cost efficiency.
Create a repeatable, scalable operating rhythm with clear OKRs and data-driven performance management.
Balance financial crime risk, customer experience and commercial impact, enabling timely, high-quality decisions and communication.
Improve the quality of procedures, playbooks, control frameworks and documentation, working closely with 2LOD Financial Crime Compliance, Risk Product and Engineering.
Lead the AI and automation transformation of Onboarding and FinCrime Operations, driving better quality, consistency, scalability and operational efficiency.
Build strong partnerships across Operations, Product, Risk, Compliance, Engineering and Commercial teams to deliver cross-functional outcomes.
You'll work from our London office three days a week.
Proven senior leadership experience in large-scale, multi-jurisdiction operations within a regulated financial services, payments or fintech business.
Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls, including how they map into first-line operations.
A track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies while building globally consistent performance.
Demonstrated delivery of automation- or AI-led transformation in an operations setting, or clear strategic and technical fluency to lead it.
Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.
Experience operating at the intersection of Operations, Product and Risk, driving cross-functional outcomes without full reporting-line authority.
Experience managing outsourced, BPO or offshore capacity at scale.
Experience in cross-border payments or multi-entity, multi-licence environments.
Comfort working with highly technical, API-first products.
Demonstrable experience driving tooling and rule evolution with Risk Product and Data teams.
Experience leading AI transformation in Onboarding and FinCrime Operations.
A top-tier consulting or operator-investor background, with structured thinking under ambiguity.
A relevant professional certification, such as CAMS, ICA or ACAMS.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn the vision, strategy and execution for Onboarding and FinCrime Operations, covering new client onboarding and periodic review across multiple jurisdictions, products and markets.\n\n - Build, lead and develop a high-performing, globally distributed team, managing capacity, location and resourcing to support business growth, 24/7 coverage, customer experience and cost efficiency.\n\n - Create a repeatable, scalable operating rhythm with clear OKRs and data-driven performance management.\n\n - Balance financial crime risk, customer experience and commercial impact, enabling timely, high-quality decisions and communication.\n\n - Improve the quality of procedures, playbooks, control frameworks and documentation, working closely with 2LOD Financial Crime Compliance, Risk Product and Engineering.\n\n - Lead the AI and automation transformation of Onboarding and FinCrime Operations, driving better quality, consistency, scalability and operational efficiency.\n\n - Build strong partnerships across Operations, Product, Risk, Compliance, Engineering and Commercial teams to deliver cross-functional outcomes.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Proven senior leadership experience in large-scale, multi-jurisdiction operations within a regulated financial services, payments or fintech business.\n\n - Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls, including how they map into first-line operations.\n\n - A track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies while building globally consistent performance.\n\n - Demonstrated delivery of automation- or AI-led transformation in an operations setting, or clear strategic and technical fluency to lead it.\n\n - Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.\n\n - Experience operating at the intersection of Operations, Product and Risk, driving cross-functional outcomes without full reporting-line authority.\n\n - Experience managing outsourced, BPO or offshore capacity at scale.\n\n\nPREFERRED\n\n - Experience in cross-border payments or multi-entity, multi-licence environments.\n\n - Comfort working with highly technical, API-first products.\n\n - Demonstrable experience driving tooling and rule evolution with Risk Product and Data teams.\n\n - Experience leading AI transformation in Onboarding and FinCrime Operations.\n\n - A top-tier consulting or operator-investor background, with structured thinking under ambiguity.\n\n - A relevant professional certification, such as CAMS, ICA or ACAMS.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b8796b93-6cf4-4621-9db2-2db949ef0200","title":"Head of Risk Operations","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-07T09:51:49.518+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b8796b93-6cf4-4621-9db2-2db949ef0200","applyUrl":"https://jobs.ashbyhq.com/airwallex/b8796b93-6cf4-4621-9db2-2db949ef0200/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team:
Risk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience.
What you’ll do:
As the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations.
You'll set the vision, strategy and execution for Risk Operations across Acquiring, Issuing and Credit Risk, leading a global team that supports onboarding, periodic review and in-life behaviour.
Build a scalable operating model with clear OKRs, data-driven performance management and the resourcing strategy needed to balance 24/7 coverage, customer experience and cost efficiency.
Raise the quality and consistency of procedures, playbooks, control frameworks and documentation, partnering closely with 2LOD, Risk Product, Engineering and Commercial teams to make timely, high-quality decisions within Airwallex's risk appetite.
Lead the team's AI and automation transformation while keeping integrity, judgement and operational excellence at the centre of how we work.
You'll work from our London office three days a week.
Proven experience, including senior leadership in large-scale, multi-jurisdiction operations within a rapidly growing regulated financial-services, payments or fintech business.
A track record of scaling Risk Operations across at least two of Payments, Issuing and Credit Risk across multiple geographies, while building globally consistent performance.
A background in Fraud Operations and account takeover risk control.
Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.
Experience operating at the intersection of Operations, Product and Risk, and driving cross-functional outcomes without full reporting-line authority.
Demonstrated delivery of automation or AI-led transformation in an operations setting.
Experience using big data and analytics tools, including SQL, Databricks and BI tooling.
Experience with cross-border payments and multi-entity, multi-licence environments.
Experience across Payments, Issuing and Credit Risk.
Comfort working with highly technical, API-first products.
Exposure to IPO readiness or public-company control environments.
A top-tier consulting or operator-investor background, with structured thinking under ambiguity.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team:\n\nRisk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience.\n\n \n\nWhat you’ll do:\n\nAs the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations.\n\n \n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll set the vision, strategy and execution for Risk Operations across Acquiring, Issuing and Credit Risk, leading a global team that supports onboarding, periodic review and in-life behaviour.\n\n - Build a scalable operating model with clear OKRs, data-driven performance management and the resourcing strategy needed to balance 24/7 coverage, customer experience and cost efficiency.\n\n - Raise the quality and consistency of procedures, playbooks, control frameworks and documentation, partnering closely with 2LOD, Risk Product, Engineering and Commercial teams to make timely, high-quality decisions within Airwallex's risk appetite.\n\n - Lead the team's AI and automation transformation while keeping integrity, judgement and operational excellence at the centre of how we work.\n\nYou'll work from our London office three days a week.\n\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Proven experience, including senior leadership in large-scale, multi-jurisdiction operations within a rapidly growing regulated financial-services, payments or fintech business.\n\n - A track record of scaling Risk Operations across at least two of Payments, Issuing and Credit Risk across multiple geographies, while building globally consistent performance.\n\n - A background in Fraud Operations and account takeover risk control.\n\n - Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.\n\n - Experience operating at the intersection of Operations, Product and Risk, and driving cross-functional outcomes without full reporting-line authority.\n\n - Demonstrated delivery of automation or AI-led transformation in an operations setting.\n\n - Experience using big data and analytics tools, including SQL, Databricks and BI tooling.\n\n\nPREFERRED\n\n - Experience with cross-border payments and multi-entity, multi-licence environments.\n\n - Experience across Payments, Issuing and Credit Risk.\n\n - Comfort working with highly technical, API-first products.\n\n - Exposure to IPO readiness or public-company control environments.\n\n - A top-tier consulting or operator-investor background, with structured thinking under ambiguity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"656f2976-7bf2-4c2c-bad2-e197597a56cc","title":"Head of Risk Operations","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-07T09:53:11.326+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/656f2976-7bf2-4c2c-bad2-e197597a56cc","applyUrl":"https://jobs.ashbyhq.com/airwallex/656f2976-7bf2-4c2c-bad2-e197597a56cc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team:
Risk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience.
What you’ll do:
As the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations.
You'll set the vision, strategy and execution for Risk Operations across Acquiring, Issuing and Credit Risk, leading a global team that supports onboarding, periodic review and in-life behaviour.
Build a scalable operating model with clear OKRs, data-driven performance management and the resourcing strategy needed to balance 24/7 coverage, customer experience and cost efficiency.
Raise the quality and consistency of procedures, playbooks, control frameworks and documentation, partnering closely with 2LOD, Risk Product, Engineering and Commercial teams to make timely, high-quality decisions within Airwallex's risk appetite.
Lead the team's AI and automation transformation while keeping integrity, judgement and operational excellence at the centre of how we work.
You'll work from our London office three days a week.
Proven experience, including senior leadership in large-scale, multi-jurisdiction operations within a rapidly growing regulated financial-services, payments or fintech business.
A track record of scaling Risk Operations across at least two of Payments, Issuing and Credit Risk across multiple geographies, while building globally consistent performance.
A background in Fraud Operations and account takeover risk control.
Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.
Experience operating at the intersection of Operations, Product and Risk, and driving cross-functional outcomes without full reporting-line authority.
Demonstrated delivery of automation or AI-led transformation in an operations setting.
Experience using big data and analytics tools, including SQL, Databricks and BI tooling.
Experience with cross-border payments and multi-entity, multi-licence environments.
Experience across Payments, Issuing and Credit Risk.
Comfort working with highly technical, API-first products.
Exposure to IPO readiness or public-company control environments.
A top-tier consulting or operator-investor background, with structured thinking under ambiguity.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team:\n\nRisk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience.\n\n \n\nWhat you’ll do:\n\nAs the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll set the vision, strategy and execution for Risk Operations across Acquiring, Issuing and Credit Risk, leading a global team that supports onboarding, periodic review and in-life behaviour.\n\n - Build a scalable operating model with clear OKRs, data-driven performance management and the resourcing strategy needed to balance 24/7 coverage, customer experience and cost efficiency.\n\n - Raise the quality and consistency of procedures, playbooks, control frameworks and documentation, partnering closely with 2LOD, Risk Product, Engineering and Commercial teams to make timely, high-quality decisions within Airwallex's risk appetite.\n\n - Lead the team's AI and automation transformation while keeping integrity, judgement and operational excellence at the centre of how we work.\n\nYou'll work from our London office three days a week.\n\n \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Proven experience, including senior leadership in large-scale, multi-jurisdiction operations within a rapidly growing regulated financial-services, payments or fintech business.\n\n - A track record of scaling Risk Operations across at least two of Payments, Issuing and Credit Risk across multiple geographies, while building globally consistent performance.\n\n - A background in Fraud Operations and account takeover risk control.\n\n - Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.\n\n - Experience operating at the intersection of Operations, Product and Risk, and driving cross-functional outcomes without full reporting-line authority.\n\n - Demonstrated delivery of automation or AI-led transformation in an operations setting.\n\n - Experience using big data and analytics tools, including SQL, Databricks and BI tooling.\n\n\nPREFERRED\n\n - Experience with cross-border payments and multi-entity, multi-licence environments.\n\n - Experience across Payments, Issuing and Credit Risk.\n\n - Comfort working with highly technical, API-first products.\n\n - Exposure to IPO readiness or public-company control environments.\n\n - A top-tier consulting or operator-investor background, with structured thinking under ambiguity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a71a91be-2847-4d47-ab2c-5927ffa2a0ab","title":"Head of Onboarding & FinCrime Operations","department":"Operations","team":"Financial Crime Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-07T09:54:31.416+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a71a91be-2847-4d47-ab2c-5927ffa2a0ab","applyUrl":"https://jobs.ashbyhq.com/airwallex/a71a91be-2847-4d47-ab2c-5927ffa2a0ab/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own the vision, strategy and execution for Onboarding and FinCrime Operations, covering new client onboarding and periodic review across multiple jurisdictions, products and markets.
Build, lead and develop a high-performing, globally distributed team, managing capacity, location and resourcing to support business growth, 24/7 coverage, customer experience and cost efficiency.
Create a repeatable, scalable operating rhythm with clear OKRs and data-driven performance management.
Balance financial crime risk, customer experience and commercial impact, enabling timely, high-quality decisions and communication.
Improve the quality of procedures, playbooks, control frameworks and documentation, working closely with 2LOD Financial Crime Compliance, Risk Product and Engineering.
Lead the AI and automation transformation of Onboarding and FinCrime Operations, driving better quality, consistency, scalability and operational efficiency.
Build strong partnerships across Operations, Product, Risk, Compliance, Engineering and Commercial teams to deliver cross-functional outcomes.
You'll work from our London office three days a week.
Proven senior leadership experience in large-scale, multi-jurisdiction operations within a regulated financial services, payments or fintech business.
Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls, including how they map into first-line operations.
A track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies while building globally consistent performance.
Demonstrated delivery of automation- or AI-led transformation in an operations setting, or clear strategic and technical fluency to lead it.
Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.
Experience operating at the intersection of Operations, Product and Risk, driving cross-functional outcomes without full reporting-line authority.
Experience managing outsourced, BPO or offshore capacity at scale.
Experience in cross-border payments or multi-entity, multi-licence environments.
Comfort working with highly technical, API-first products.
Demonstrable experience driving tooling and rule evolution with Risk Product and Data teams.
Experience leading AI transformation in Onboarding and FinCrime Operations.
A top-tier consulting or operator-investor background, with structured thinking under ambiguity.
A relevant professional certification, such as CAMS, ICA or ACAMS.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn the vision, strategy and execution for Onboarding and FinCrime Operations, covering new client onboarding and periodic review across multiple jurisdictions, products and markets.\n\n - Build, lead and develop a high-performing, globally distributed team, managing capacity, location and resourcing to support business growth, 24/7 coverage, customer experience and cost efficiency.\n\n - Create a repeatable, scalable operating rhythm with clear OKRs and data-driven performance management.\n\n - Balance financial crime risk, customer experience and commercial impact, enabling timely, high-quality decisions and communication.\n\n - Improve the quality of procedures, playbooks, control frameworks and documentation, working closely with 2LOD Financial Crime Compliance, Risk Product and Engineering.\n\n - Lead the AI and automation transformation of Onboarding and FinCrime Operations, driving better quality, consistency, scalability and operational efficiency.\n\n - Build strong partnerships across Operations, Product, Risk, Compliance, Engineering and Commercial teams to deliver cross-functional outcomes.\n\nYou'll work from our London office three days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - Proven senior leadership experience in large-scale, multi-jurisdiction operations within a regulated financial services, payments or fintech business.\n\n - Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls, including how they map into first-line operations.\n\n - A track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies while building globally consistent performance.\n\n - Demonstrated delivery of automation- or AI-led transformation in an operations setting, or clear strategic and technical fluency to lead it.\n\n - Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.\n\n - Experience operating at the intersection of Operations, Product and Risk, driving cross-functional outcomes without full reporting-line authority.\n\n - Experience managing outsourced, BPO or offshore capacity at scale.\n\n\n\n\nPREFERRED\n\n - Experience in cross-border payments or multi-entity, multi-licence environments.\n\n - Comfort working with highly technical, API-first products.\n\n - Demonstrable experience driving tooling and rule evolution with Risk Product and Data teams.\n\n - Experience leading AI transformation in Onboarding and FinCrime Operations.\n\n - A top-tier consulting or operator-investor background, with structured thinking under ambiguity.\n\n - A relevant professional certification, such as CAMS, ICA or ACAMS.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"39e463b9-d8db-410e-ae34-6b81fdea6f86","title":"IT Support Engineer ","department":"Engineering","team":"Enterprise Engineering","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T20:52:33.174+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/39e463b9-d8db-410e-ae34-6b81fdea6f86","applyUrl":"https://jobs.ashbyhq.com/airwallex/39e463b9-d8db-410e-ae34-6b81fdea6f86/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll provide responsive, empathetic technical support that keeps Airwallex employees productive across our New York office and remotely. You’ll be the first point of contact for macOS and Windows issues, hardware troubleshooting, workplace applications, meeting-room technology, and AV support for internal events.
Own employee technology requests through to resolution, triaging competing priorities and escalating when necessary.
Deliver reliable on-site and remote support across macOS, MacBook hardware, Windows software, PCs, workplace applications, and office technology.
Support new-hire IT onboarding by helping new starters set up their computers and accounts for a smooth first day.
Improve the support experience by documenting solutions clearly, contributing to operational guides, and sharing process improvements with colleagues internationally.
Provide AV support for meeting rooms, event spaces, and office technology during day-to-day operations and internal events.
You’ll work from our New York office four days a week, with flexibility to be on-site when needed for events, hardware changes, office moves, or team support.
Exceptional customer service and hospitality skills, with the patience and empathy to support users on-site and in time-sensitive situations.
Exceptional written and verbal communication skills.
Strong documentation skills and the ability to write clear, concise knowledge guides for a broad audience.
Experience supporting and troubleshooting common MDM applications across Mac and Windows environments.
Experience with basic administration of Google Workspace, Okta, Confluence, Jira, and Zoom.
Strong Slack skills, including communicating technical issues efficiently with peers and senior support partners.
Strong technical troubleshooting skills across hardware and software.
Experience providing on-site and remote technical support for macOS, MacBook hardware, Windows software, and PCs.
Experience troubleshooting common workplace applications such as Zoom, Slack, Google Chrome, and Google Workspace.
Experience providing AV support for meeting rooms, event spaces, and office technology.
Experience supporting new-hire IT onboarding, including computer and account setup.
Intermediate troubleshooting skills for office hardware, including a basic understanding of office networks and infrastructure.
Intermediate networking troubleshooting skills, including familiarity with Wi-Fi, DNS, office networks, switches, and gateways.
Strong ability to multitask and manage competing priorities, quickly identifying what needs attention first.
A consistent, reliable, and dependable approach, with a desire to keep learning and contribute beyond day-to-day support.
A relentlessly customer-focused mindset: you do the right thing, the right way.
Flexibility to support events, hardware changes, office moves, and other operational needs as required.
Experience handling complex requests, triaging and prioritising effectively, escalating when necessary, and owning issues through to completion.
Experience contributing to operational guides and improving processes for colleagues internationally.
Experience working in a multinational technology company, with an understanding of different cultures and empathy for people communicating in a second language.
You own the outcome and you don't wait for permission to fix what's broken.
You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
Enterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll provide responsive, empathetic technical support that keeps Airwallex employees productive across our New York office and remotely. You’ll be the first point of contact for macOS and Windows issues, hardware troubleshooting, workplace applications, meeting-room technology, and AV support for internal events.\n\n\n\n - Own employee technology requests through to resolution, triaging competing priorities and escalating when necessary.\n\n - Deliver reliable on-site and remote support across macOS, MacBook hardware, Windows software, PCs, workplace applications, and office technology.\n\n - Support new-hire IT onboarding by helping new starters set up their computers and accounts for a smooth first day.\n\n - Improve the support experience by documenting solutions clearly, contributing to operational guides, and sharing process improvements with colleagues internationally.\n\n - Provide AV support for meeting rooms, event spaces, and office technology during day-to-day operations and internal events.\n\n\n\nYou’ll work from our New York office four days a week, with flexibility to be on-site when needed for events, hardware changes, office moves, or team support.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Exceptional customer service and hospitality skills, with the patience and empathy to support users on-site and in time-sensitive situations.\n\n - Exceptional written and verbal communication skills.\n\n - Strong documentation skills and the ability to write clear, concise knowledge guides for a broad audience.\n\n - Experience supporting and troubleshooting common MDM applications across Mac and Windows environments.\n\n - Experience with basic administration of Google Workspace, Okta, Confluence, Jira, and Zoom.\n\n - Strong Slack skills, including communicating technical issues efficiently with peers and senior support partners.\n\n - Strong technical troubleshooting skills across hardware and software.\n\n - Experience providing on-site and remote technical support for macOS, MacBook hardware, Windows software, and PCs.\n\n - Experience troubleshooting common workplace applications such as Zoom, Slack, Google Chrome, and Google Workspace.\n\n - Experience providing AV support for meeting rooms, event spaces, and office technology.\n\n - Experience supporting new-hire IT onboarding, including computer and account setup.\n\n - Intermediate troubleshooting skills for office hardware, including a basic understanding of office networks and infrastructure.\n\n - Intermediate networking troubleshooting skills, including familiarity with Wi-Fi, DNS, office networks, switches, and gateways.\n\n - Strong ability to multitask and manage competing priorities, quickly identifying what needs attention first.\n\n - A consistent, reliable, and dependable approach, with a desire to keep learning and contribute beyond day-to-day support.\n\n - A relentlessly customer-focused mindset: you do the right thing, the right way.\n\n - Flexibility to support events, hardware changes, office moves, and other operational needs as required.\n\n - Experience handling complex requests, triaging and prioritising effectively, escalating when necessary, and owning issues through to completion.\n\n - Experience contributing to operational guides and improving processes for colleagues internationally.\n\n\nPREFERRED\n\n - Experience working in a multinational technology company, with an understanding of different cultures and empathy for people communicating in a second language.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$120K – $170K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120K - $170K","compensationTiers":[{"id":"36a76757-5d0a-4e80-9d7a-1bf9f890ee04","tierSummary":"$120K – $170K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c225b2e5-93f1-43a7-b583-169a26646fdd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b067d4d9-bde9-46df-b4d1-2ce3f8daa999","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"162ead81-c7b7-4284-8580-d757d2bacfd5","summary":"$120K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":170000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":170000}]}},{"id":"70d60f34-360a-46dc-b23a-1654d24a482a","title":"Senior Compliance Manager & MLRO, Japan","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"JP - Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-05T07:13:16.245+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/70d60f34-360a-46dc-b23a-1654d24a482a","applyUrl":"https://jobs.ashbyhq.com/airwallex/70d60f34-360a-46dc-b23a-1654d24a482a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.
What you’ll do
Airwallex's (Senior) Compliance Manager, Money Laundering Reporting Officer, is a key member of our global compliance team, responsible for driving and embedding Airwallex’s compliance program. This role partners with internal teams to design, develop, implement and monitor screening and monitoring rules, and supports regulatory obligations for the Japan market. Reporting to the Regional Director of Financial Crime Compliance for Asia and MLRO, this role drives the development, launch, and management of key compliance programs.
This role is based in Japan.
Responsibilities:
Own and develop the FCC compliance framework of Airwallex in Japan, building on the Airwallex global compliance framework
Manage and set departmental and individual targets for the FCC Team
Provide day-to-day management and execution of Airwallex’s AML regulatory interactions, examinations, and ad-hoc requests
Represent Airwallex with critical external stakeholders, including regulators and financial partners
Responsible for the development, implementation, and maintenance of an effective tactical, strategic, and updated anti-money laundering program
Manage the day-to-day BAU tasks including enhanced due diligence (EDD) approvals, name screening alert escalations, and with filing Suspicious Matter Reports as necessary
Provide advice and support to the Commercial and Operations team on various compliance matters
Work closely with the Financial Partnership team to deal with any potential enquiries from external parties including banking partners and scheme partners
Develop and manage a regular monitoring and reporting process to inform senior management, the audit committee and the board as necessary and required
Design and execute reports to measure success and performance of AML Compliance initiatives, operations, critical metrics, and Key Risk Indicators
Coordinate with various stakeholders to address issues raised in internal audit reports, self-assessments, compliance reviews, or regulatory examination
Drive internal controls design and monitoring to support Compliance Operational policy and procedures
Who you are
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
A minimum of 8 years financial crimes compliance experience in a financial institution.
Ability to multitask effortlessly and handle challenging priorities under deadlines
Credible stakeholder engagement and management skills to align with our organisational values and behaviors
Written and verbal fluency in both Japanese and English
Preferred qualifications:
Understanding and knowledge in payment industry
Experience as MLRO / Deputy MLRO
Experience interacting with the Regulator
Auditing background preferred
Airwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらには組み込み型金融（Embedded Finance）までをシームレスに提供しています。
Airwallexはオーストラリア・メルボルンで創業し、現在では世界27拠点、2,300名以上の優秀なメンバーが在籍しています。企業価値は110億米ドルを超え、T. Rowe Price、Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家から支援を受けています。私たちは次世代のグローバル金融インフラを構築し、世界中の企業が国境を越えて成長できる未来を創っています。
大きな挑戦を通じてキャリアを加速させたい方をお待ちしています。
私たちは、起業家精神を持ち、自ら課題を発見し解決できる「ビルダー」を求めています。
インパクトの大きな仕事に挑戦したい方、急速な成長環境で学び続けたい方、そして高いオーナーシップを持って成果を追求できる方が活躍できる環境です。
論理的思考力と専門性を持ちながらも、謙虚で協調性があり、ゼロからイチを生み出し、最後までやり遂げる力を重視しています。また、AIを積極的に活用し、よりスマートに課題解決できることも歓迎します。
世界中の優秀な仲間とともに、グローバル金融の未来を創りたい方のご応募をお待ちしています。
AirwallexのLegal, Risk & Compliance（LRC）チームは、法務・リスク管理・コンプライアンス領域の専門家で構成されるグローバルチームです。
私たちは、Airwallexの事業運営を保護し、コンプライアンスと高い倫理観を企業文化として推進するとともに、グローバルな金融環境において健全かつ持続的な成長を実現することをミッションとしています。
各ビジネスチームに対して専門的なガイダンスとサポートを提供し、法務・規制・金融リスクを事前に特定、評価、管理することで、事業成長を支える重要な役割を担っています。
(Senior) Compliance Manager, Money Laundering Reporting Officer（MLRO）は、Airwallexのグローバルコンプライアンスチームにおける重要なポジションです。
本ポジションでは、日本市場における金融犯罪コンプライアンス（Financial Crime Compliance / FCC）プログラムの構築・運営・高度化をリードしていただきます。
社内各チームと連携しながら、顧客スクリーニングやモニタリングルールの設計・導入・改善を推進するとともに、日本におけるAML（マネーロンダリング対策）関連の規制要件への対応を担っていただきます。
Asia Regional Director, Financial Crime Compliance & MLROへレポートし、日本市場における主要なコンプライアンスプログラムの企画、導入、運営を推進する役割です。
本ポジションは日本勤務となります。
Airwallexグローバルコンプライアンスフレームワークを基盤に、日本市場における金融犯罪コンプライアンス（FCC）体制の構築・運営・改善をリードする
FCCチームの目標設定、業務管理、チームメンバーの育成を行う
AML関連の規制当局対応、検査対応、各種問い合わせ対応を日常的に管理・推進する
規制当局、金融機関、決済パートナーなど重要な外部ステークホルダーとの関係構築および対応窓口を担う
効果的かつ最新のAMLプログラムの設計、導入、維持管理を行う
EDD（Enhanced Due Diligence）の承認、ネームスクリーニングアラート対応、必要に応じた疑わしい取引報告等の日常業務を管理する
CommercialチームおよびOperationsチームに対して、コンプライアンス関連の助言・サポートを提供する
Financial Partnershipチームと連携し、銀行パートナーや決済ネットワーク等の外部パートナーからの問い合わせ対応を行う
シニアマネジメント、監査委員会、取締役会向けの定期的なモニタリング・レポーティング体制を構築・管理する
AMLコンプライアンス施策、業務パフォーマンス、主要指標（KPI/KRI）を測定するためのレポートを設計・実行する
内部監査、セルフアセスメント、コンプライアンスレビュー、規制当局検査等で特定された課題について、関連チームと連携して対応を推進する
コンプライアンス業務プロセスおよび内部統制の設計・モニタリングを推進する
金融機関、FinTech企業、決済事業者等における金融犯罪コンプライアンス（FCC）またはAML領域での8年以上の実務経験
複数の優先事項を管理し、期限のある複雑な課題にも柔軟に対応できる能力
社内外のステークホルダーと効果的に連携できる高いコミュニケーション能力および調整力
日本語（ネイティブレベル）および英語（ビジネスレベル）の読み書き・会話能力
決済業界、電子決済サービス、FinTech業界に関する知識・経験
MLROまたはDeputy MLROとしての経験
金融庁（FSA）など規制当局との対応経験
内部監査または監査関連業務の経験
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.\n\n\nWhat you’ll do\n\nAirwallex's (Senior) Compliance Manager, Money Laundering Reporting Officer, is a key member of our global compliance team, responsible for driving and embedding Airwallex’s compliance program. This role partners with internal teams to design, develop, implement and monitor screening and monitoring rules, and supports regulatory obligations for the Japan market. Reporting to the Regional Director of Financial Crime Compliance for Asia and MLRO, this role drives the development, launch, and management of key compliance programs.\n\nThis role is based in Japan.\n\n\nResponsibilities:\n\n - Own and develop the FCC compliance framework of Airwallex in Japan, building on the Airwallex global compliance framework\n\n - Manage and set departmental and individual targets for the FCC Team\n\n - Provide day-to-day management and execution of Airwallex’s AML regulatory interactions, examinations, and ad-hoc requests\n\n - Represent Airwallex with critical external stakeholders, including regulators and financial partners\n\n - Responsible for the development, implementation, and maintenance of an effective tactical, strategic, and updated anti-money laundering program\n\n - Manage the day-to-day BAU tasks including enhanced due diligence (EDD) approvals, name screening alert escalations, and with filing Suspicious Matter Reports as necessary\n\n - Provide advice and support to the Commercial and Operations team on various compliance matters\n\n - Work closely with the Financial Partnership team to deal with any potential enquiries from external parties including banking partners and scheme partners\n\n - Develop and manage a regular monitoring and reporting process to inform senior management, the audit committee and the board as necessary and required\n\n - Design and execute reports to measure success and performance of AML Compliance initiatives, operations, critical metrics, and Key Risk Indicators\n\n - Coordinate with various stakeholders to address issues raised in internal audit reports, self-assessments, compliance reviews, or regulatory examination\n\n - Drive internal controls design and monitoring to support Compliance Operational policy and procedures\n\n\nWho you are\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - A minimum of 8 years financial crimes compliance experience in a financial institution.\n\n - Ability to multitask effortlessly and handle challenging priorities under deadlines\n\n - Credible stakeholder engagement and management skills to align with our organisational values and behaviors\n\n - Written and verbal fluency in both Japanese and English\n\nPreferred qualifications:\n\n - Understanding and knowledge in payment industry\n\n - Experience as MLRO / Deputy MLRO\n\n - Experience interacting with the Regulator\n\n - Auditing background preferred\n\n \n\n\nAIRWALLEXについて\n\nAirwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらには組み込み型金融（Embedded Finance）までをシームレスに提供しています。\n\nAirwallexはオーストラリア・メルボルンで創業し、現在では世界27拠点、2,300名以上の優秀なメンバーが在籍しています。企業価値は110億米ドルを超え、T. Rowe Price、Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家から支援を受けています。私たちは次世代のグローバル金融インフラを構築し、世界中の企業が国境を越えて成長できる未来を創っています。\n\n大きな挑戦を通じてキャリアを加速させたい方をお待ちしています。\n\n \n\n\nAIRWALLEXが大切にする価値観\n\n私たちは、起業家精神を持ち、自ら課題を発見し解決できる「ビルダー」を求めています。\n\nインパクトの大きな仕事に挑戦したい方、急速な成長環境で学び続けたい方、そして高いオーナーシップを持って成果を追求できる方が活躍できる環境です。\n\n論理的思考力と専門性を持ちながらも、謙虚で協調性があり、ゼロからイチを生み出し、最後までやり遂げる力を重視しています。また、AIを積極的に活用し、よりスマートに課題解決できることも歓迎します。\n\n世界中の優秀な仲間とともに、グローバル金融の未来を創りたい方のご応募をお待ちしています。\n\n\n\n\nチームについて\n\nAirwallexのLegal, Risk & Compliance（LRC）チームは、法務・リスク管理・コンプライアンス領域の専門家で構成されるグローバルチームです。\n\n私たちは、Airwallexの事業運営を保護し、コンプライアンスと高い倫理観を企業文化として推進するとともに、グローバルな金融環境において健全かつ持続的な成長を実現することをミッションとしています。\n\n各ビジネスチームに対して専門的なガイダンスとサポートを提供し、法務・規制・金融リスクを事前に特定、評価、管理することで、事業成長を支える重要な役割を担っています。\n\n\n\n\nポジション概要\n\n(Senior) Compliance Manager, Money Laundering Reporting Officer（MLRO）は、Airwallexのグローバルコンプライアンスチームにおける重要なポジションです。\n\n本ポジションでは、日本市場における金融犯罪コンプライアンス（Financial Crime Compliance / FCC）プログラムの構築・運営・高度化をリードしていただきます。\n\n社内各チームと連携しながら、顧客スクリーニングやモニタリングルールの設計・導入・改善を推進するとともに、日本におけるAML（マネーロンダリング対策）関連の規制要件への対応を担っていただきます。\n\nAsia Regional Director, Financial Crime Compliance & MLROへレポートし、日本市場における主要なコンプライアンスプログラムの企画、導入、運営を推進する役割です。\n\n本ポジションは日本勤務となります。\n\n\n\n\n主な業務内容\n\n - Airwallexグローバルコンプライアンスフレームワークを基盤に、日本市場における金融犯罪コンプライアンス（FCC）体制の構築・運営・改善をリードする\n\n - FCCチームの目標設定、業務管理、チームメンバーの育成を行う\n\n - AML関連の規制当局対応、検査対応、各種問い合わせ対応を日常的に管理・推進する\n\n - 規制当局、金融機関、決済パートナーなど重要な外部ステークホルダーとの関係構築および対応窓口を担う\n\n - 効果的かつ最新のAMLプログラムの設計、導入、維持管理を行う\n\n - EDD（Enhanced Due Diligence）の承認、ネームスクリーニングアラート対応、必要に応じた疑わしい取引報告等の日常業務を管理する\n\n - CommercialチームおよびOperationsチームに対して、コンプライアンス関連の助言・サポートを提供する\n\n - Financial Partnershipチームと連携し、銀行パートナーや決済ネットワーク等の外部パートナーからの問い合わせ対応を行う\n\n - シニアマネジメント、監査委員会、取締役会向けの定期的なモニタリング・レポーティング体制を構築・管理する\n\n - AMLコンプライアンス施策、業務パフォーマンス、主要指標（KPI/KRI）を測定するためのレポートを設計・実行する\n\n - 内部監査、セルフアセスメント、コンプライアンスレビュー、規制当局検査等で特定された課題について、関連チームと連携して対応を推進する\n\n - コンプライアンス業務プロセスおよび内部統制の設計・モニタリングを推進する\n\n\n応募資格\n\n\n必須要件\n\n - 金融機関、FinTech企業、決済事業者等における金融犯罪コンプライアンス（FCC）またはAML領域での8年以上の実務経験\n\n - 複数の優先事項を管理し、期限のある複雑な課題にも柔軟に対応できる能力\n\n - 社内外のステークホルダーと効果的に連携できる高いコミュニケーション能力および調整力\n\n - 日本語（ネイティブレベル）および英語（ビジネスレベル）の読み書き・会話能力\n\n\n歓迎要件\n\n - 決済業界、電子決済サービス、FinTech業界に関する知識・経験\n\n - MLROまたはDeputy MLROとしての経験\n\n - 金融庁（FSA）など規制当局との対応経験\n\n - 内部監査または監査関連業務の経験\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3d00f3de-f9b7-4e18-9f03-d9883c2868e2","title":"Senior Talent Acquisition Specialist","department":"People & Talent","team":"Talent Acquisition","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-11T07:38:22.408+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3d00f3de-f9b7-4e18-9f03-d9883c2868e2","applyUrl":"https://jobs.ashbyhq.com/airwallex/3d00f3de-f9b7-4e18-9f03-d9883c2868e2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Role
As a Senior Talent Acquisition Specialist at Airwallex, you will play a key role in building our high-performing teams. You'll take charge of the end-to-end recruitment process, partnering closely with leaders and hiring managers to identify, attract, and secure top talent across a range of critical functions. You'll drive scalable recruiting strategies, deliver exceptional candidate experiences, and help shape the future of Airwallex as we continue our rapid global expansion.
Responsibilities:
Own the full-cycle recruitment process, from sourcing to offer negotiation, across multiple business units and regions
Develop and execute talent acquisition strategies to attract high-quality candidates in a competitive market
Partner with business leaders to understand workforce planning needs and provide consultative guidance
Build and maintain a pipeline of diverse, top-tier talent through creative sourcing techniques and strong relationship management
Deliver a world-class candidate experience throughout the recruitment journey
Analyze and report on recruitment metrics to inform continuous improvement
Contribute to employer branding, campus recruitment, and other strategic people initiatives
Requirements:
3+ years’ experience in talent acquisition, preferably within technology, fintech, or high-growth environments
Demonstrated success filling commercial and business-critical roles.
Proven ability to manage multiple searches and projects simultaneously in a fast-paced setting
Strong stakeholder management and influencing skills; adept at building partnerships with hiring managers and leadership
Experience with modern sourcing techniques, ATS platforms, and recruitment analytics
Passion for building high-performing, inclusive teams
Excellent communication and organizational skills; strong attention to detail
What Sets You Apart:
Experience scaling hiring in a global fintech, payments, or SaaS company
Familiarity with international hiring and workforce planning
Track record of innovative approaches to employer branding and talent marketing
Ability to operate independently and thrive in ambiguity
What We Offer:
Play a pivotal role in Airwallex’s continued global scale and success
Opportunity to partner with exceptional teams and leaders
Competitive compensation and benefits
Dynamic, high-growth environment with clear career progression
Flexible, inclusive workplace culture
Join Airwallex and help us build the teams that will shape the future of global business.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Role\nAs a Senior Talent Acquisition Specialist at Airwallex, you will play a key role in building our high-performing teams. You'll take charge of the end-to-end recruitment process, partnering closely with leaders and hiring managers to identify, attract, and secure top talent across a range of critical functions. You'll drive scalable recruiting strategies, deliver exceptional candidate experiences, and help shape the future of Airwallex as we continue our rapid global expansion.\n\n \n\nResponsibilities:\n\n - Own the full-cycle recruitment process, from sourcing to offer negotiation, across multiple business units and regions\n\n - Develop and execute talent acquisition strategies to attract high-quality candidates in a competitive market\n\n - Partner with business leaders to understand workforce planning needs and provide consultative guidance\n\n - Build and maintain a pipeline of diverse, top-tier talent through creative sourcing techniques and strong relationship management\n\n - Deliver a world-class candidate experience throughout the recruitment journey\n\n - Analyze and report on recruitment metrics to inform continuous improvement\n\n - Contribute to employer branding, campus recruitment, and other strategic people initiatives\n\n \n\nRequirements:\n\n - 3+ years’ experience in talent acquisition, preferably within technology, fintech, or high-growth environments\n\n - Demonstrated success filling commercial and business-critical roles.\n\n - Proven ability to manage multiple searches and projects simultaneously in a fast-paced setting\n\n - Strong stakeholder management and influencing skills; adept at building partnerships with hiring managers and leadership\n\n - Experience with modern sourcing techniques, ATS platforms, and recruitment analytics\n\n - Passion for building high-performing, inclusive teams\n\n - Excellent communication and organizational skills; strong attention to detail\n\n \n\nWhat Sets You Apart:\n\n - Experience scaling hiring in a global fintech, payments, or SaaS company\n\n - Familiarity with international hiring and workforce planning\n\n - Track record of innovative approaches to employer branding and talent marketing\n\n - Ability to operate independently and thrive in ambiguity\n\n \n\nWhat We Offer:\n\n - Play a pivotal role in Airwallex’s continued global scale and success\n\n - Opportunity to partner with exceptional teams and leaders\n\n - Competitive compensation and benefits\n\n - Dynamic, high-growth environment with clear career progression\n\n - Flexible, inclusive workplace culture\n\n \n\nJoin Airwallex and help us build the teams that will shape the future of global business.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"17fa30b4-c813-461a-acff-f2f2e23c31d6","title":"Engineering Director, Payments Platform","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-11T10:17:53.405+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/17fa30b4-c813-461a-acff-f2f2e23c31d6","applyUrl":"https://jobs.ashbyhq.com/airwallex/17fa30b4-c813-461a-acff-f2f2e23c31d6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Payments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.
Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.
Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.
Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.
Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.
Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.
Essentials
10+ years of experience in software engineering, with 5+ years in engineering leadership roles.
Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.
Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.
Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.
Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.
Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You have experience at a fintech, payments company, or other highly regulated business.
Payments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nPayments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.\n\n - Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.\n\n - Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.\n\n - Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.\n\n - Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.\n\n - Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in software engineering, with 5+ years in engineering leadership roles.\n\n - Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.\n\n - Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.\n\n - Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.\n\n - Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.\n\n - Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nPayments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"26ef522b-4233-4235-8f27-5782fecf3992","title":"Engineering Director, Payments Platform","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-11T10:19:57.470+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/26ef522b-4233-4235-8f27-5782fecf3992","applyUrl":"https://jobs.ashbyhq.com/airwallex/26ef522b-4233-4235-8f27-5782fecf3992/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Payments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.
Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.
Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.
Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.
Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.
Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.
Essentials
10+ years of experience in software engineering, with 5+ years in engineering leadership roles.
Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.
Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.
Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.
Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.
Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You have experience at a fintech, payments company, or other highly regulated business.
Payments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nPayments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.\n\n - Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.\n\n - Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.\n\n - Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.\n\n - Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.\n\n - Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in software engineering, with 5+ years in engineering leadership roles.\n\n - Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.\n\n - Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.\n\n - Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.\n\n - Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.\n\n - Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nPayments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c7187986-bca1-4b04-9d8d-2c24b4be9981","title":"Engineering Director, Payments Platform","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T10:21:20.995+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c7187986-bca1-4b04-9d8d-2c24b4be9981","applyUrl":"https://jobs.ashbyhq.com/airwallex/c7187986-bca1-4b04-9d8d-2c24b4be9981/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Payments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.
Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.
Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.
Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.
Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.
Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.
Essentials
10+ years of experience in software engineering, with 5+ years in engineering leadership roles.
Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.
Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.
Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.
Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.
Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You have experience at a fintech, payments company, or other highly regulated business.
Payments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nPayments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.\n\n - Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.\n\n - Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.\n\n - Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.\n\n - Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.\n\n - Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in software engineering, with 5+ years in engineering leadership roles.\n\n - Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.\n\n - Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.\n\n - Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.\n\n - Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.\n\n - Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nPayments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$237K – $407K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$237K - $407K","compensationTiers":[{"id":"ca4262ba-1619-48e6-ad00-0b0d9797aece","tierSummary":"$237K – $407K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ec99a7f2-ef93-4eda-98ea-ce24a7428813","summary":"$237K – $407K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":237000,"maxValue":407000},{"id":"3ac9d873-37d5-411e-bebd-a045add07094","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5461655e-23db-46f3-8406-63299ea3ea4c","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":237000,"maxValue":407000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"07621c2c-6b3e-42f3-9617-f8426007897e","title":"Manager, Sales Development, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-11T12:04:24.323+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/07621c2c-6b3e-42f3-9617-f8426007897e","applyUrl":"https://jobs.ashbyhq.com/airwallex/07621c2c-6b3e-42f3-9617-f8426007897e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and lead Airwallex’s Sales Development function for the Benelux region, owning the outbound pipeline engine for our SME & Growth business. You’ll hire, coach and develop a high-performing SDR team, set clear performance expectations, and build repeatable processes that generate high-quality pipeline at scale. You’ll partner with Marketing, Account Executives and Revenue Operations on targeting, qualification, Salesforce handovers, funnel conversion and pipeline health, while using data to improve performance across segments, markets and account plays. You’ll also scale an AI-assisted outbound engine, using prospecting tools and workflow automation to improve lead sourcing, account research, personalisation and sequence testing, with clear guardrails for quality and compliance.
Build and lead a high-performing SDR team through hiring, coaching, onboarding, feedback and clear progression paths.
Own opportunity creation, pipeline value, conversion, activity levels and reporting, using performance data to improve outcomes.
Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.
Partner with Marketing on targeting, messaging, campaigns, lead follow-up SLAs and inbound qualification.
Improve qualification, Salesforce handovers, funnel conversion and pipeline health in partnership with Account Executives and Revenue Operations.
Scale an AI-assisted outbound engine that improves lead sourcing, account research, personalisation and sequence testing, while maintaining clear quality and compliance guardrails.
You'll work from our Amsterdam office three days a week.
Essentials
Experience leading an outbound SDR or sales development team in a high-growth technology company.
A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.
Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.
Experience with Salesforce or another modern CRM and sales engagement tools, plus experience implementing AI-enabled prospecting or workflow automation to improve personalisation and SDR efficiency.
Comfort operating in a metrics-driven environment, with ownership of opportunity creation, pipeline value, conversion, activity levels and reporting.
Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.
Professional fluency in English.
Strategic thinking, pragmatic execution and a bias towards action, continuous improvement and ownership.
Preferred
Professional fluency in Dutch.
Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS.
Experience establishing AI and automation guardrails for quality, compliance and measurable pipeline impact.
Experience contributing to regional go-to-market strategy, including value propositions, pitch narratives and local-market outreach.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and lead Airwallex’s Sales Development function for the Benelux region, owning the outbound pipeline engine for our SME & Growth business. You’ll hire, coach and develop a high-performing SDR team, set clear performance expectations, and build repeatable processes that generate high-quality pipeline at scale. You’ll partner with Marketing, Account Executives and Revenue Operations on targeting, qualification, Salesforce handovers, funnel conversion and pipeline health, while using data to improve performance across segments, markets and account plays. You’ll also scale an AI-assisted outbound engine, using prospecting tools and workflow automation to improve lead sourcing, account research, personalisation and sequence testing, with clear guardrails for quality and compliance.\n\n - Build and lead a high-performing SDR team through hiring, coaching, onboarding, feedback and clear progression paths.\n\n - Own opportunity creation, pipeline value, conversion, activity levels and reporting, using performance data to improve outcomes.\n\n - Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.\n\n - Partner with Marketing on targeting, messaging, campaigns, lead follow-up SLAs and inbound qualification.\n\n - Improve qualification, Salesforce handovers, funnel conversion and pipeline health in partnership with Account Executives and Revenue Operations.\n\n - Scale an AI-assisted outbound engine that improves lead sourcing, account research, personalisation and sequence testing, while maintaining clear quality and compliance guardrails.\n\nYou'll work from our Amsterdam office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience leading an outbound SDR or sales development team in a high-growth technology company.\n\n - A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.\n\n - Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.\n\n - Experience with Salesforce or another modern CRM and sales engagement tools, plus experience implementing AI-enabled prospecting or workflow automation to improve personalisation and SDR efficiency.\n\n - Comfort operating in a metrics-driven environment, with ownership of opportunity creation, pipeline value, conversion, activity levels and reporting.\n\n - Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.\n\n - Professional fluency in English.\n\n - Strategic thinking, pragmatic execution and a bias towards action, continuous improvement and ownership.\n\nPreferred\n\n - Professional fluency in Dutch.\n\n - Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS.\n\n - Experience establishing AI and automation guardrails for quality, compliance and measurable pipeline impact.\n\n - Experience contributing to regional go-to-market strategy, including value propositions, pitch narratives and local-market outreach.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"071a1daa-4dba-48dd-891c-f7f7848add3b","title":"Manager, Regulatory Operations","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-27T19:23:34.245+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/071a1daa-4dba-48dd-891c-f7f7848add3b","applyUrl":"https://jobs.ashbyhq.com/airwallex/071a1daa-4dba-48dd-891c-f7f7848add3b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Manager, Regulatory Operations, US, you will help build and operate the framework that turns complex regulatory and partner obligations into real, tested, and well-evidenced controls across Airwallex's US-licensed entities and products. You will sit within Regulatory Legal & Compliance and work closely with Regulatory Compliance, Regulatory Legal, Risk, Product, Operations, Finance, and external financial partners to strengthen a control environment that is practical, scalable, and regulator-ready.
This role is hands-on and execution-focused: you will not just interpret rules, you will help design, implement, and continuously improve the controls, documentation, and reporting that demonstrate we are meeting our obligations day to day. You will be based in the United States and work closely with stakeholders across the broader global organization.
Identify, interpret, and operationalize regulatory and partner obligations across US jurisdictions, products, and licensed entities, translating them into clear governance, controls, and execution requirements.
Manage the end-to-end design and implementation of key regulatory and partner controls, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems.
Build and maintain regulator- and partner-ready documentation, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.
Engage with regulators, auditors, and financial partners on control-related inquiries, clearly explaining obligations, control architecture, and how specific controls operate in practice.
Support US regulatory exams, audits, inspections, RFIs, and related supervisory engagements by coordinating responses, curating consistent evidence packages, maintaining exam-ready documentation, and partnering with Regulatory Compliance and Regulatory Legal.
Contribute to the design and operation of US regulatory reporting and obligations governance, ensuring that reporting requirements, ownership, timing, and source systems are clearly defined and appropriately controlled.
Identify gaps, inconsistencies, or duplication across US obligations, controls, and evidence, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact.
Help establish consistent obligations-management practices that can scale with Airwallex’s US business and align with the broader global regulatory operating model.
You'll work from our San Francisco or New York office three days a week, on Mondays, Wednesdays, and Thursdays.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Essentials
7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast-growing technology company and/or financial services, payments, or fintech company.
Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting.
Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams.
Strong project management skills, with a track record of driving cross-functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk.
Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam-ready materials.
Comfort operating in a fast-moving, high-standards environment with evolving priorities and meaningful cross-functional ownership, consistent with Airwallex’s broader operating model.
Preferred
Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance, or other multi-jurisdiction fintech business models.
Prior exposure to US regulators and regulatory frameworks, including FinCEN, state financial regulators, the CFPB, or other relevant federal and state authorities, as well as US bank or card scheme partners on control or reporting topics.
Experience building or enhancing obligations registers, control libraries, regulatory reporting operating models, or similar second-line compliance infrastructure.
Familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale.
Relevant professional certifications, such as CAMS, CRCM, CIA, or CISA, or formal legal, compliance, risk, or audit-related education.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Manager, Regulatory Operations, US, you will help build and operate the framework that turns complex regulatory and partner obligations into real, tested, and well-evidenced controls across Airwallex's US-licensed entities and products. You will sit within Regulatory Legal & Compliance and work closely with Regulatory Compliance, Regulatory Legal, Risk, Product, Operations, Finance, and external financial partners to strengthen a control environment that is practical, scalable, and regulator-ready.\n\n\nThis role is hands-on and execution-focused: you will not just interpret rules, you will help design, implement, and continuously improve the controls, documentation, and reporting that demonstrate we are meeting our obligations day to day. You will be based in the United States and work closely with stakeholders across the broader global organization.\n\n\n\n - Identify, interpret, and operationalize regulatory and partner obligations across US jurisdictions, products, and licensed entities, translating them into clear governance, controls, and execution requirements.\n\n - Manage the end-to-end design and implementation of key regulatory and partner controls, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems.\n\n - Build and maintain regulator- and partner-ready documentation, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.\n\n - Engage with regulators, auditors, and financial partners on control-related inquiries, clearly explaining obligations, control architecture, and how specific controls operate in practice.\n\n - Support US regulatory exams, audits, inspections, RFIs, and related supervisory engagements by coordinating responses, curating consistent evidence packages, maintaining exam-ready documentation, and partnering with Regulatory Compliance and Regulatory Legal.\n\n - Contribute to the design and operation of US regulatory reporting and obligations governance, ensuring that reporting requirements, ownership, timing, and source systems are clearly defined and appropriately controlled.\n\n - Identify gaps, inconsistencies, or duplication across US obligations, controls, and evidence, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact.\n\n - Help establish consistent obligations-management practices that can scale with Airwallex’s US business and align with the broader global regulatory operating model.\n \n\n\nYou'll work from our San Francisco or New York office three days a week, on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nEssentials\n\n - 7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast-growing technology company and/or financial services, payments, or fintech company.\n\n - Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting.\n\n - Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams.\n\n - Strong project management skills, with a track record of driving cross-functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk.\n\n - Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam-ready materials.\n\n - Comfort operating in a fast-moving, high-standards environment with evolving priorities and meaningful cross-functional ownership, consistent with Airwallex’s broader operating model.\n \n \n\nPreferred\n\n - Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance, or other multi-jurisdiction fintech business models.\n\n - Prior exposure to US regulators and regulatory frameworks, including FinCEN, state financial regulators, the CFPB, or other relevant federal and state authorities, as well as US bank or card scheme partners on control or reporting topics.\n\n - Experience building or enhancing obligations registers, control libraries, regulatory reporting operating models, or similar second-line compliance infrastructure.\n\n - Familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale.\n\n - Relevant professional certifications, such as CAMS, CRCM, CIA, or CISA, or formal legal, compliance, risk, or audit-related education.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$119K – $195K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$119K - $195K","compensationTiers":[{"id":"669cb23a-dd3c-4b43-93a5-7f1754c60973","tierSummary":"Base $119K – $195K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c488ca06-edde-4c51-aa02-26c0907e75b7","summary":"Base $119K – $195K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":195000},{"id":"3f59347d-8a22-4d14-9dfd-3aed3f32df7d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"56620af5-cb3f-454c-8cd0-1a04ede15c80","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":195000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"04f3a2ed-76e2-406e-a58f-aa0e7480cfb7","title":"Developer Product Marketing Manager, Agentic","department":"Product","team":"Product Partnerships","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-25T23:07:03.420+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/04f3a2ed-76e2-406e-a58f-aa0e7480cfb7","applyUrl":"https://jobs.ashbyhq.com/airwallex/04f3a2ed-76e2-406e-a58f-aa0e7480cfb7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead product marketing for the products developers use to build on Airwallex: APIs, the sandbox, documentation, and AgentOS, including its MCP servers, CLI, and skills. You'll shape positioning and launch plans for developers, technical founders, builders using AI coding tools, and technology partners integrating with Airwallex.
This is a senior individual contributor role combining positioning, launches, technical product use, and developer research. You'll test the products yourself, track how developers move from learning about Airwallex to making a first API call and reaching production, and use those insights to improve messaging, documentation, and product adoption.
You'll work with Product, DevX, Engineering, Data Science, Sales, Legal, Brand, Marketing, Communications, and technical writers. You'll own the message and launch plans, while partnering with technical writers and product teams who own integrations, documentation, and case studies.
You'll help define positioning for products that are new and still evolving, revise messaging as capabilities ship, and spend meaningful time with developers and technical founders to understand what they're building, where they get stuck, and what they need next.
You'll work from our San Francisco office three days a week.
Essentials
7+ years of experience in product marketing, developer marketing, or a similar role, including positioning and launching APIs, developer tools, agentic systems, or other technical products.
Hands-on technical ability: you can read API documentation, make API calls, and build a small working prototype, including with AI coding tools.
Strong writing skills, with examples of positioning documents, launch posts, or landing pages written for developers.
Experience owning launches from the brief through to results, including setting goals using usage data such as sign-ups, activation, and conversion.
Experience working with Product, Engineering, Sales, Legal, and Marketing.
Comfort setting direction while products are changing quickly and processes are still being established, and getting to outcomes in a lean environment.
Preferred
Experience marketing payments, fintech infrastructure, or other regulated financial products, and working with Legal or Compliance on product claims.
Experience with AI agents, MCP, agent frameworks, or AI coding tools, either in a product you marketed or through your own work.
A developer launch where you can name the usage metric that moved and by how much.
Experience working with technical writers on documentation landing pages, getting-started paths, or search optimisation.
Experience with startups and technical founders, including accelerator programmes, developer communities, or hackathons.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You stay close to your industry, follow trends, and bring outside perspective into your work.
You come to the table with a point of view, not just a problem.
Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead product marketing for the products developers use to build on Airwallex: APIs, the sandbox, documentation, and AgentOS, including its MCP servers, CLI, and skills. You'll shape positioning and launch plans for developers, technical founders, builders using AI coding tools, and technology partners integrating with Airwallex.\n\n\n\nThis is a senior individual contributor role combining positioning, launches, technical product use, and developer research. You'll test the products yourself, track how developers move from learning about Airwallex to making a first API call and reaching production, and use those insights to improve messaging, documentation, and product adoption.\n\n\n\nYou'll work with Product, DevX, Engineering, Data Science, Sales, Legal, Brand, Marketing, Communications, and technical writers. You'll own the message and launch plans, while partnering with technical writers and product teams who own integrations, documentation, and case studies.\n\n\n\nYou'll help define positioning for products that are new and still evolving, revise messaging as capabilities ship, and spend meaningful time with developers and technical founders to understand what they're building, where they get stuck, and what they need next.\n\n\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years of experience in product marketing, developer marketing, or a similar role, including positioning and launching APIs, developer tools, agentic systems, or other technical products.\n\n - Hands-on technical ability: you can read API documentation, make API calls, and build a small working prototype, including with AI coding tools.\n\n - Strong writing skills, with examples of positioning documents, launch posts, or landing pages written for developers.\n\n - Experience owning launches from the brief through to results, including setting goals using usage data such as sign-ups, activation, and conversion.\n\n - Experience working with Product, Engineering, Sales, Legal, and Marketing.\n\n - Comfort setting direction while products are changing quickly and processes are still being established, and getting to outcomes in a lean environment.\n\n\n\nPreferred\n\n - Experience marketing payments, fintech infrastructure, or other regulated financial products, and working with Legal or Compliance on product claims.\n\n - Experience with AI agents, MCP, agent frameworks, or AI coding tools, either in a product you marketed or through your own work.\n\n - A developer launch where you can name the usage metric that moved and by how much.\n\n - Experience working with technical writers on documentation landing pages, getting-started paths, or search optimisation.\n\n - Experience with startups and technical founders, including accelerator programmes, developer communities, or hackathons.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You stay close to your industry, follow trends, and bring outside perspective into your work.\n\n - You come to the table with a point of view, not just a problem.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nProduct at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$190K – $270K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$190K - $270K","compensationTiers":[{"id":"6af1080e-c1ca-4258-b4fa-102582982eaa","tierSummary":"$190K – $270K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"b8b63f4d-ddba-4249-9edb-e6b6949620e8","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c887d79b-5865-44a1-818f-7167eb99352b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3af14e85-22b5-47fc-96d4-0ec71af3666b","summary":"$190K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":190000,"maxValue":270000}]}},{"id":"d57f8224-9229-4f5e-8399-3bbbe0c6c2a4","title":"Technical Sales, Global Sales Hub","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-07T11:48:35.269+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d57f8224-9229-4f5e-8399-3bbbe0c6c2a4","applyUrl":"https://jobs.ashbyhq.com/airwallex/d57f8224-9229-4f5e-8399-3bbbe0c6c2a4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Solutions Engineer / Technical Sales, you will support Embedded Finance, Payment Acceptance & wider opportunities across the ANZ organisation. This role partners closely with commercial teams to provide technical pre-sales support across complex payments and integration led deals. You will help qualify customer requirements, shape solution design, manage technical stakeholder conversations, and improve execution through the sales cycle.
This is a role for someone who combines strong technical judgment with customer empathy, clear communication, and commercial awareness. The role is intended to improve technical coverage, increase deal velocity, and create more consistency in how complex opportunities are qualified and progressed.
Support Embedded Finance and Payment Acceptance opportunities across frontbook and backbook merchants and the ANZ organisation, including but not limited to complex API and integration opportunities.
Lead technical discovery and qualification with prospective customers.
Translate customer requirements into solution designs and product mapping.
Run customer workshops, demos, and architecture discussions.
Validate technical use cases, integrations, and implementation approaches.
Support RFP responses, security reviews, and technical objection handling.
Coordinate internally with Commercial, Product, Engineering, Compliance, and Implementation teams to move deals forward.
Create reusable solution assets, playbooks, and standard patterns that improve leverage across repeatable deal types.
Help customers and internal stakeholders understand trade offs, implementation considerations, and the best path to value.
Minimum of 4 years experience in solution engineering, solutions consulting, sales engineering, implementation, or a similar customer facing technical role across financial services
Strong understanding of APIs, technical integrations, and solution design in financial services, payments, SaaS, or platform environments.
Ability to run effective discovery, understand business and technical requirements, and turn them into clear recommended solutions.
Strong communication skills and confidence working with commercial teams, product teams, and customer stakeholders.
Ability to explain technical concepts clearly to both technical and non-technical audiences.
Strong problem-solving skills, sound technical judgment, and a practical approach to trade-offs.
A builder mindset and willingness to help create repeatable processes, assets, and standard patterns that scale.
Experience in payments, embedded finance, marketplaces, platforms, or complex financial infrastructure is highly valued.
At Airwallex, you’ll have the opportunity to work on complex, high impact problems with exceptional teammates across global fintech. This role sits close to customers, product, and commercial teams, and is a chance to shape how we scale repeatable solutioning across Embedded Finance and Payment Acceptance.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nTHE ROLE\n\nAs a Solutions Engineer / Technical Sales, you will support Embedded Finance, Payment Acceptance & wider opportunities across the ANZ organisation. This role partners closely with commercial teams to provide technical pre-sales support across complex payments and integration led deals. You will help qualify customer requirements, shape solution design, manage technical stakeholder conversations, and improve execution through the sales cycle.\n\nThis is a role for someone who combines strong technical judgment with customer empathy, clear communication, and commercial awareness. The role is intended to improve technical coverage, increase deal velocity, and create more consistency in how complex opportunities are qualified and progressed.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Support Embedded Finance and Payment Acceptance opportunities across frontbook and backbook merchants and the ANZ organisation, including but not limited to complex API and integration opportunities.\n\n - Lead technical discovery and qualification with prospective customers.\n\n - Translate customer requirements into solution designs and product mapping.\n\n - Run customer workshops, demos, and architecture discussions.\n\n - Validate technical use cases, integrations, and implementation approaches.\n\n - Support RFP responses, security reviews, and technical objection handling.\n\n - Coordinate internally with Commercial, Product, Engineering, Compliance, and Implementation teams to move deals forward.\n\n - Create reusable solution assets, playbooks, and standard patterns that improve leverage across repeatable deal types.\n\n - Help customers and internal stakeholders understand trade offs, implementation considerations, and the best path to value.\n\n\nWHAT YOU’LL NEED\n\n - Minimum of 4 years experience in solution engineering, solutions consulting, sales engineering, implementation, or a similar customer facing technical role across financial services\n\n - Strong understanding of APIs, technical integrations, and solution design in financial services, payments, SaaS, or platform environments.\n\n - Ability to run effective discovery, understand business and technical requirements, and turn them into clear recommended solutions.\n\n - Strong communication skills and confidence working with commercial teams, product teams, and customer stakeholders.\n\n - Ability to explain technical concepts clearly to both technical and non-technical audiences.\n\n - Strong problem-solving skills, sound technical judgment, and a practical approach to trade-offs.\n\n - A builder mindset and willingness to help create repeatable processes, assets, and standard patterns that scale.\n\n - Experience in payments, embedded finance, marketplaces, platforms, or complex financial infrastructure is highly valued.\n\n\nWHY JOIN US\n\nAt Airwallex, you’ll have the opportunity to work on complex, high impact problems with exceptional teammates across global fintech. This role sits close to customers, product, and commercial teams, and is a chance to shape how we scale repeatable solutioning across Embedded Finance and Payment Acceptance.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"77d1969e-ccf6-4d7a-bfa4-6e7e53629705","title":"Senior Solutions Engineer - Spend/ERP","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T04:10:18.522+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/77d1969e-ccf6-4d7a-bfa4-6e7e53629705","applyUrl":"https://jobs.ashbyhq.com/airwallex/77d1969e-ccf6-4d7a-bfa4-6e7e53629705/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex.
We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across APAC.
What you’ll do
As the Senior Solutions Engineer for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.
You’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.
This role is based in Amsterdam (3 days in office), with implementation coverage across EMEA.
Responsibilities:
Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.
Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.
4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).
Preferred qualifications:
Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts.
Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.
Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex.\n\nWe influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across APAC.\n\n\n\nWhat you’ll do\n\nAs the Senior Solutions Engineer for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.\n\nYou’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly.\n\nThis role is based in Amsterdam (3 days in office), with implementation coverage across EMEA.\n\n\n\nResponsibilities:\n\n - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.\n\n - Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.\n\n - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.\n\n - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.\n\n - Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage.\n\n - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.\n\n - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.\n \n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.\n\n - 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n - Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).\n\n\n\nPreferred qualifications:\n\n - Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts.\n\n - Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.\n\n - Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fc4657db-1629-4496-b3a6-3c1fff4f1f67","title":"Founding GTM, T:0","department":"Strategy & Operations","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T16:50:17.870+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/fc4657db-1629-4496-b3a6-3c1fff4f1f67","applyUrl":"https://jobs.ashbyhq.com/airwallex/fc4657db-1629-4496-b3a6-3c1fff4f1f67/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll be our first GTM hire at T:0, building the sales engine from scratch with no existing playbook to follow. You’ll personally run outbound, triage inbound, take founders from first conversation to paying customer, and identify the channels that consistently create pipeline before we invest heavily in them.
You’ll own the CRM and sales process end to end, defining stages, keeping data clean, and building a pipeline the whole company can trust. You’ll sell to US-based seed-to-Series-A startups through a high-volume, low-friction motion designed to close quickly, while creating a clear path toward self-serve and PLG.
As the business grows, you’ll open new segments yourself, building longer and more considered sales motions alongside the fast one. You’ll generate your own pipeline in partnership with our Head of Marketing and work closely with Airwallex’s Startups team to keep both motions aligned and compounding.
You’ll work from our San Francisco office three days a week.
Essentials
You’ve been the first or only GTM person somewhere before, and you liked it. You have a 0-to-1 mentality and real early-stage startup experience.
You’ve built a sales motion, not just operated one someone else already proved out.
You’re comfortable selling to founders and operators at small companies through quick calls, quick decisions, and high-volume activity.
You’ve sold across different deal shapes, including longer, multi-stakeholder sales cycles.
You’re the person who books the thing instead of just suggesting it. You can get a stranger on a call and leave with a yes, and you’d rather do something scrappy today than something perfect next week.
Preferred
Experience selling fintech products, especially in accounting, bookkeeping, or the founder finance stack.
Experience building and managing a CRM.
Experience using AI to automate sales outbounding.
You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll be our first GTM hire at T:0, building the sales engine from scratch with no existing playbook to follow. You’ll personally run outbound, triage inbound, take founders from first conversation to paying customer, and identify the channels that consistently create pipeline before we invest heavily in them.\n\nYou’ll own the CRM and sales process end to end, defining stages, keeping data clean, and building a pipeline the whole company can trust. You’ll sell to US-based seed-to-Series-A startups through a high-volume, low-friction motion designed to close quickly, while creating a clear path toward self-serve and PLG.\n\nAs the business grows, you’ll open new segments yourself, building longer and more considered sales motions alongside the fast one. You’ll generate your own pipeline in partnership with our Head of Marketing and work closely with Airwallex’s Startups team to keep both motions aligned and compounding.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - You’ve been the first or only GTM person somewhere before, and you liked it. You have a 0-to-1 mentality and real early-stage startup experience.\n\n - You’ve built a sales motion, not just operated one someone else already proved out.\n\n - You’re comfortable selling to founders and operators at small companies through quick calls, quick decisions, and high-volume activity.\n\n - You’ve sold across different deal shapes, including longer, multi-stakeholder sales cycles.\n\n - You’re the person who books the thing instead of just suggesting it. You can get a stranger on a call and leave with a yes, and you’d rather do something scrappy today than something perfect next week.\n\nPreferred\n\n - Experience selling fintech products, especially in accounting, bookkeeping, or the founder finance stack.\n\n - Experience building and managing a CRM.\n\n - Experience using AI to automate sales outbounding.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $220K","compensationTiers":[{"id":"e02544ce-1b52-40ca-9493-c960df9229ec","tierSummary":"Base $150K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"42603797-8192-4663-91c6-3604304a2c4e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ea94b3db-4820-4084-a6ac-ee04c0044e09","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1d664a7f-c724-4131-b5f8-c49ef8144ab6","summary":"Base $150K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}},{"id":"1fec87ce-308b-431b-8724-a1662de1148b","title":"Senior Account Executive, Enterprise, Spend ","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"DE - Munich","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T12:54:29.643+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1fec87ce-308b-431b-8724-a1662de1148b","applyUrl":"https://jobs.ashbyhq.com/airwallex/1fec87ce-308b-431b-8724-a1662de1148b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We’re building a new Enterprise Spend team focused on winning and expanding large enterprise customers around Airwallex’s spend management and expense solutions. As an early Enterprise Account Executive, you’ll help define the sales playbook, shape go-to-market strategy, and close complex deals in a category that’s still taking shape.
Own the full enterprise sales cycle for Airwallex’s spend management and expense solutions, from prospecting and discovery through commercial negotiation and contract signature.
Build and manage a high-quality pipeline across DACH through targeted outbound prospecting, partner referrals, field events, and industry networks.
Lead consultative, value-led conversations with CFOs, Finance Directors, Heads of Operations, IT, Procurement, and other senior stakeholders across complex buying committees.
Shape the Enterprise Spend sales playbook and go-to-market strategy as an early hire on a newly formed enterprise motion.
Develop compelling business cases, tailored demonstrations, and proof-of-concepts that connect Airwallex’s capabilities to customer needs and measurable business outcomes.
Partner closely with Solutions Engineering, Product, Marketing, and Implementation to orchestrate opportunities, share customer insight, influence the roadmap, and support a strong post-sale handover.
Maintain rigorous CRM hygiene, including accurate pipeline data, forecasting, and activity logging in Salesforce.
Build deep expertise in enterprise spend management, travel and expense, invoice automation, and corporate cards, while staying close to market trends, procurement patterns, and the competitive landscape.
Represent Airwallex at industry events, conferences, and customer roundtables, and contribute to messaging, objection handling, and competitive positioning.
This role is based in Munich or Berlin, with three days per week in the office and an average of two to three trips per month within DACH.
Essentials
10+ years of professional experience.
3+ years of B2B enterprise software or SaaS sales experience in a new-business, hunting role, with a proven track record of exceeding quota.
Demonstrable experience closing complex, multi-stakeholder enterprise deals with long sales cycles.
Experience managing the full commercial process, including bespoke agreements, procurement and legal negotiations, and coordination across internal teams.
Strong discovery and qualification skills, with the ability to uncover business pain, urgency, decision processes, and fit.
Value-selling and business acumen, with the ability to connect product capabilities to measurable business outcomes and ROI.
Executive and stakeholder-selling skills, including the ability to build credibility, multi-thread accounts, and align diverse decision-makers.
Strong negotiation and commercial judgment, with the ability to protect value and trade concessions intelligently.
Account strategy and deal-orchestration skills, including the ability to create clear plans, control next steps, and navigate complex enterprise sales cycles.
Prospecting and pipeline-creation skills through targeted outreach and account research.
Fluent English and native-level German, with the ability to communicate clearly and credibly in both languages.
Resilience, learning agility, coachability, and comfort operating in a newly formed team where the playbook is still taking shape.
Preferred
A background in fintech, spend management, travel and expense, ERP, accounting, or adjacent enterprise software.
Accounting knowledge.
Experience closing enterprise deals of €250K+ ARR.
Experience with Salesforce and rigorous forecast management.
Experience contributing to go-to-market messaging, competitive battlecards, or sales playbooks.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nWe’re building a new Enterprise Spend team focused on winning and expanding large enterprise customers around Airwallex’s spend management and expense solutions. As an early Enterprise Account Executive, you’ll help define the sales playbook, shape go-to-market strategy, and close complex deals in a category that’s still taking shape.\n\n - Own the full enterprise sales cycle for Airwallex’s spend management and expense solutions, from prospecting and discovery through commercial negotiation and contract signature.\n\n - Build and manage a high-quality pipeline across DACH through targeted outbound prospecting, partner referrals, field events, and industry networks.\n\n - Lead consultative, value-led conversations with CFOs, Finance Directors, Heads of Operations, IT, Procurement, and other senior stakeholders across complex buying committees.\n\n - Shape the Enterprise Spend sales playbook and go-to-market strategy as an early hire on a newly formed enterprise motion.\n\n - Develop compelling business cases, tailored demonstrations, and proof-of-concepts that connect Airwallex’s capabilities to customer needs and measurable business outcomes.\n\n - Partner closely with Solutions Engineering, Product, Marketing, and Implementation to orchestrate opportunities, share customer insight, influence the roadmap, and support a strong post-sale handover.\n\n - Maintain rigorous CRM hygiene, including accurate pipeline data, forecasting, and activity logging in Salesforce.\n\n - Build deep expertise in enterprise spend management, travel and expense, invoice automation, and corporate cards, while staying close to market trends, procurement patterns, and the competitive landscape.\n\n - Represent Airwallex at industry events, conferences, and customer roundtables, and contribute to messaging, objection handling, and competitive positioning.\n\nThis role is based in Munich or Berlin, with three days per week in the office and an average of two to three trips per month within DACH.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of professional experience.\n\n - 3+ years of B2B enterprise software or SaaS sales experience in a new-business, hunting role, with a proven track record of exceeding quota.\n\n - Demonstrable experience closing complex, multi-stakeholder enterprise deals with long sales cycles.\n\n - Experience managing the full commercial process, including bespoke agreements, procurement and legal negotiations, and coordination across internal teams.\n\n - Strong discovery and qualification skills, with the ability to uncover business pain, urgency, decision processes, and fit.\n\n - Value-selling and business acumen, with the ability to connect product capabilities to measurable business outcomes and ROI.\n\n - Executive and stakeholder-selling skills, including the ability to build credibility, multi-thread accounts, and align diverse decision-makers.\n\n - Strong negotiation and commercial judgment, with the ability to protect value and trade concessions intelligently.\n\n - Account strategy and deal-orchestration skills, including the ability to create clear plans, control next steps, and navigate complex enterprise sales cycles.\n\n - Prospecting and pipeline-creation skills through targeted outreach and account research.\n\n - Fluent English and native-level German, with the ability to communicate clearly and credibly in both languages.\n\n - Resilience, learning agility, coachability, and comfort operating in a newly formed team where the playbook is still taking shape.\n\nPreferred\n\n - A background in fintech, spend management, travel and expense, ERP, accounting, or adjacent enterprise software.\n\n - Accounting knowledge.\n\n - Experience closing enterprise deals of €250K+ ARR.\n\n - Experience with Salesforce and rigorous forecast management.\n\n - Experience contributing to go-to-market messaging, competitive battlecards, or sales playbooks.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6756a65a-c7ff-4596-be9c-e63474283e8d","title":"Senior Account Executive, Enterprise, EmFi ","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"DE - Munich","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T12:50:29.724+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6756a65a-c7ff-4596-be9c-e63474283e8d","applyUrl":"https://jobs.ashbyhq.com/airwallex/6756a65a-c7ff-4596-be9c-e63474283e8d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own enterprise sales for Airwallex’s embedded finance solutions, helping large organisations solve complex financial challenges across payments, treasury and international growth. You’ll build and manage a high-quality DACH pipeline through outbound prospecting, partner referrals, field events and industry networks, then lead structured, consultative sales processes from discovery through contract signature.
You’ll build trusted relationships with CFOs, Finance Directors, Heads of Operations, IT, Procurement and other senior stakeholders, connecting Airwallex’s capabilities to specific customer outcomes through executive presentations, business cases, proof-of-concepts and tailored demos.
You’ll partner with Solutions Engineering, Product, Marketing and Implementation to shape opportunities, bring customer insight into the business, support demand generation and ensure strong post-sale handovers.
You’ll also contribute to the Enterprise GTM playbook, including messaging, objection handling, competitive positioning and battlecards, while maintaining accurate pipeline data, forecasting and activity logging in Salesforce.
Own complex enterprise sales cycles for Airwallex’s embedded finance solutions, from prospecting through contract signature.
Build and manage a high-quality DACH pipeline through outbound prospecting, partner referrals, field events and industry networks.
Lead consultative sales processes across discovery, value proposition design, stakeholder mapping, commercial negotiation and close.
Build trusted relationships across complex buying committees, including CFOs, Finance Directors, Heads of Operations, IT and Procurement.
Deliver executive presentations, business cases, proof-of-concepts and tailored demos that connect Airwallex’s capabilities to customer outcomes.
Partner with Solutions Engineering, Product, Marketing and Implementation to shape opportunities, share customer insight, support demand generation and ensure strong post-sale handovers.
Contribute to the Enterprise GTM playbook, including messaging, objection handling, competitive positioning and battlecards.
Maintain accurate pipeline data, forecasting and activity logging in Salesforce.
Develop deep expertise in embedded finance, customer procurement patterns, market trends and the competitive landscape.
You’ll work from our Munich or Berlin office three days a week.
Essentials
10+ years of experience in strategy consulting and/or the technology sector.
Experience owning complex, enterprise-level sales cycles from prospecting through contract signature.
Experience engaging senior stakeholders across complex buying committees.
Strong consultative selling, account planning, stakeholder mapping, executive presentation, negotiation and closing skills.
Fluent English and native German.
Sharp thinking and judgment, with the ability to connect patterns quickly and apply sound judgment to complex situations.
Comfort working in a newly formed team, adapting to changing conditions and creating structure where the playbook is still taking shape.
A track record of taking ownership, moving with urgency, following through and turning plans into results.
Willingness to travel approximately two to three times per month within DACH.
Preferred
Experience selling embedded finance, payments, financial infrastructure, fintech or other complex technology solutions.
Experience working with companies that have complex payment flows, high transaction volumes or international growth ambitions.
Experience building enterprise pipeline through outbound prospecting, partner referrals, field events and industry networks.
Experience contributing to a go-to-market playbook, including messaging, objection handling, competitive positioning or battlecards.
Experience working with Salesforce or a comparable CRM.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own enterprise sales for Airwallex’s embedded finance solutions, helping large organisations solve complex financial challenges across payments, treasury and international growth. You’ll build and manage a high-quality DACH pipeline through outbound prospecting, partner referrals, field events and industry networks, then lead structured, consultative sales processes from discovery through contract signature.\n\nYou’ll build trusted relationships with CFOs, Finance Directors, Heads of Operations, IT, Procurement and other senior stakeholders, connecting Airwallex’s capabilities to specific customer outcomes through executive presentations, business cases, proof-of-concepts and tailored demos.\n\nYou’ll partner with Solutions Engineering, Product, Marketing and Implementation to shape opportunities, bring customer insight into the business, support demand generation and ensure strong post-sale handovers.\n\nYou’ll also contribute to the Enterprise GTM playbook, including messaging, objection handling, competitive positioning and battlecards, while maintaining accurate pipeline data, forecasting and activity logging in Salesforce.\n\n - Own complex enterprise sales cycles for Airwallex’s embedded finance solutions, from prospecting through contract signature.\n\n - Build and manage a high-quality DACH pipeline through outbound prospecting, partner referrals, field events and industry networks.\n\n - Lead consultative sales processes across discovery, value proposition design, stakeholder mapping, commercial negotiation and close.\n\n - Build trusted relationships across complex buying committees, including CFOs, Finance Directors, Heads of Operations, IT and Procurement.\n\n - Deliver executive presentations, business cases, proof-of-concepts and tailored demos that connect Airwallex’s capabilities to customer outcomes.\n\n - Partner with Solutions Engineering, Product, Marketing and Implementation to shape opportunities, share customer insight, support demand generation and ensure strong post-sale handovers.\n\n - Contribute to the Enterprise GTM playbook, including messaging, objection handling, competitive positioning and battlecards.\n\n - Maintain accurate pipeline data, forecasting and activity logging in Salesforce.\n\n - Develop deep expertise in embedded finance, customer procurement patterns, market trends and the competitive landscape.\n\nYou’ll work from our Munich or Berlin office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in strategy consulting and/or the technology sector.\n\n - Experience owning complex, enterprise-level sales cycles from prospecting through contract signature.\n\n - Experience engaging senior stakeholders across complex buying committees.\n\n - Strong consultative selling, account planning, stakeholder mapping, executive presentation, negotiation and closing skills.\n\n - Fluent English and native German.\n\n - Sharp thinking and judgment, with the ability to connect patterns quickly and apply sound judgment to complex situations.\n\n - Comfort working in a newly formed team, adapting to changing conditions and creating structure where the playbook is still taking shape.\n\n - A track record of taking ownership, moving with urgency, following through and turning plans into results.\n\n - Willingness to travel approximately two to three times per month within DACH.\n\nPreferred\n\n - Experience selling embedded finance, payments, financial infrastructure, fintech or other complex technology solutions.\n\n - Experience working with companies that have complex payment flows, high transaction volumes or international growth ambitions.\n\n - Experience building enterprise pipeline through outbound prospecting, partner referrals, field events and industry networks.\n\n - Experience contributing to a go-to-market playbook, including messaging, objection handling, competitive positioning or battlecards.\n\n - Experience working with Salesforce or a comparable CRM.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ef944966-3bae-4b24-90c9-1e5619b4cde7","title":"Senior Account Executive (Director), Enterprise, Payments ","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"DE - Munich","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"DE - Berlin","address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}}}],"publishedAt":"2026-08-17T12:40:13.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ef944966-3bae-4b24-90c9-1e5619b4cde7","applyUrl":"https://jobs.ashbyhq.com/airwallex/ef944966-3bae-4b24-90c9-1e5619b4cde7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
We are building a new Enterprise Payments team – a dedicated motion focused on winning and expanding large enterprise customers around Airwallex’s payment acceptance solutions.
This is a greenfield opportunity: you will be among the first Enterprise hires in the Enterprise team, helping define the sales playbook, shape GTM strategy, and close the deals that put Airwallex on the map in the enterprise payment acceptance category.
What You’ll Do
New Business & Pipeline Generation
Own end-to-end enterprise sales cycles from prospecting through to contract signature, with deal sizes typically $250K+ ARR
Build and manage a high-quality pipeline of enterprise prospects through outbound prospecting, partner referrals, field events, and industry networks
Conduct white space analysis and account planning to prioritise highest-potential opportunities within your territory
Run structured, consultative sales processes: discovery, value proposition design, stakeholder mapping, commercial negotiation, and close
Customer & Stakeholder Engagement
Engage and build trust with multiple senior stakeholders – CFO, CPO, Head of Finance, IT and Procurement – across complex buying committees
Deliver compelling executive-level presentations and business cases that connect Airwallex’s payment acceptance capabilities to specific customer outcomes
Represent Airwallex at industry events, conferences, and customer roundtables to build brand presence in the enterprise payment acceptance market
Partner with Solutions Engineering and Product to run proof-of-concepts and tailored demos that showcase platform value
Cross-functional Collaboration
Work closely with the Enterprise Payments product team to relay customer insights and influence roadmap priorities
Collaborate with Marketing on territory demand generation, ABM campaigns, and competitive positioning
Coordinate with Implementation post-close to ensure a seamless handover and strong early adoption
Maintain rigorous CRM hygiene – accurate pipeline data, forecasting, and activity logging in Salesforce
Market & Competitive Intelligence
Develop deep expertise in enterprise payment acceptance, card acquiring, payment service providers, payment orchestration, fraud prevention, and checkout optimisation to credibly position Airwallex against competition
Stay current on market trends, customer procurement patterns, and the competitive landscape to sharpen your sales approach
Contribute to the development of the Enterprise Payments GTM playbook — messaging, objection handling, competitive battlecards
Who You Are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications
10+ years of total experience, including 3+ years in enterprise sales (hunting/new business) at a payments or fintech company.
Proven track record of consistently exceeding quota on complex enterprise deals ($250K+ ARR) with long sales cycles.
Demonstrated ability to manage full commercial cycles: prospecting, multi-stakeholder discovery, value selling, and negotiating legal/procurement terms.
Fluent in English and native-level proficiency in German.
Adaptable, results-driven mindset with a track record of thriving in high-growth, fast-paced environments.
English and German communication: Communicate with clarity and credibility in both English (fluent) and German (native).
Preferred Qualifications
Deep domain expertise in payment acceptance, card acquiring, PSPs, payment orchestration, or adjacent enterprise SaaS.
Foundational understanding of accounting and complex financial flows.
Strong executive-level presentation skills with experience multi-threading across CFOs, Heads of Product, and Procurement.
Proven ability to create structure and navigate ambiguous, early-stage enterprise sales environments.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team \n\nWe are building a new Enterprise Payments team – a dedicated motion focused on winning and expanding large enterprise customers around Airwallex’s payment acceptance solutions.\n\nThis is a greenfield opportunity: you will be among the first Enterprise hires in the Enterprise team, helping define the sales playbook, shape GTM strategy, and close the deals that put Airwallex on the map in the enterprise payment acceptance category.\n\n\n\nWhat You’ll Do\n\nNew Business & Pipeline Generation\n\n - Own end-to-end enterprise sales cycles from prospecting through to contract signature, with deal sizes typically $250K+ ARR\n\n - Build and manage a high-quality pipeline of enterprise prospects through outbound prospecting, partner referrals, field events, and industry networks\n\n - Conduct white space analysis and account planning to prioritise highest-potential opportunities within your territory\n\n - Run structured, consultative sales processes: discovery, value proposition design, stakeholder mapping, commercial negotiation, and close\n\nCustomer & Stakeholder Engagement\n\n - Engage and build trust with multiple senior stakeholders – CFO, CPO, Head of Finance, IT and Procurement – across complex buying committees\n\n - Deliver compelling executive-level presentations and business cases that connect Airwallex’s payment acceptance capabilities to specific customer outcomes\n\n - Represent Airwallex at industry events, conferences, and customer roundtables to build brand presence in the enterprise payment acceptance market\n\n - Partner with Solutions Engineering and Product to run proof-of-concepts and tailored demos that showcase platform value\n\nCross-functional Collaboration\n\n - Work closely with the Enterprise Payments product team to relay customer insights and influence roadmap priorities\n\n - Collaborate with Marketing on territory demand generation, ABM campaigns, and competitive positioning\n\n - Coordinate with Implementation post-close to ensure a seamless handover and strong early adoption\n\n - Maintain rigorous CRM hygiene – accurate pipeline data, forecasting, and activity logging in Salesforce\n\nMarket & Competitive Intelligence\n\n - Develop deep expertise in enterprise payment acceptance, card acquiring, payment service providers, payment orchestration, fraud prevention, and checkout optimisation to credibly position Airwallex against competition\n\n - Stay current on market trends, customer procurement patterns, and the competitive landscape to sharpen your sales approach\n\n - Contribute to the development of the Enterprise Payments GTM playbook — messaging, objection handling, competitive battlecards\n \n \n\nWho You Are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum Qualifications\n\n - 10+ years of total experience, including 3+ years in enterprise sales (hunting/new business) at a payments or fintech company.\n\n - Proven track record of consistently exceeding quota on complex enterprise deals ($250K+ ARR) with long sales cycles.\n\n - Demonstrated ability to manage full commercial cycles: prospecting, multi-stakeholder discovery, value selling, and negotiating legal/procurement terms.\n\n - Fluent in English and native-level proficiency in German.\n\n - Adaptable, results-driven mindset with a track record of thriving in high-growth, fast-paced environments.\n\n - English and German communication: Communicate with clarity and credibility in both English (fluent) and German (native).\n\nPreferred Qualifications\n\n - Deep domain expertise in payment acceptance, card acquiring, PSPs, payment orchestration, or adjacent enterprise SaaS.\n\n - Foundational understanding of accounting and complex financial flows.\n\n - Strong executive-level presentation skills with experience multi-threading across CFOs, Heads of Product, and Procurement.\n\n - Proven ability to create structure and navigate ambiguous, early-stage enterprise sales environments.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1b63af30-7155-4ecb-af13-12f934dd8ad3","title":"Staff Product Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-19T08:56:46.150+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1b63af30-7155-4ecb-af13-12f934dd8ad3","applyUrl":"https://jobs.ashbyhq.com/airwallex/1b63af30-7155-4ecb-af13-12f934dd8ad3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Product Security Engineer, you’ll help protect Airwallex’s applications, software, services, infrastructure, and networks as the business scales. You’ll work across security engineering and incident response to strengthen our defensive capabilities and embed security into how teams build and operate.
Build and strengthen security controls that help Airwallex scale securely across applications, software, services, infrastructure, and networks.
Design and deliver security improvements, detection strategies, response workflows, and cybersecurity infrastructure that improve resilience and the speed and effectiveness of incident response.
Use endpoint, network, and cloud telemetry, threat intelligence, and forensic evidence to identify, investigate, contain, and respond to cybersecurity threats, while conducting defensive operations, tactical forensics, and threat hunting.
Partner with Infrastructure, Product, Engineering, and other teams to embed security into new and existing applications, software, and services, and drive continuous improvement across Airwallex’s security posture.
You'll work from our Singapore office five days a week.
Essentials
8+ years working in a security engineering or incident response role within a technology company.
In-depth expertise with at least one major cloud platform.
Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines.
Comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with high depth and quality of investigation.
Experience designing, developing, and managing infrastructure projects, processes, and standards related to the security of networks, systems, and applications.
Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.
A passion for solving complex challenges in high-growth startups.
Self-motivation and drive to learn new skills or deepen existing ones.
Preferred
Bachelor’s degree in Cybersecurity, Computer Science, or a similar field.
Recognised cybersecurity training or certifications, such as OSCP, GIAC, or CEH.
Strong experience with Splunk and other common security monitoring tools.
Previous DevOps or SRE experience with Kubernetes.
Experience with GCP or Alibaba Cloud, with or without certification.
Experience with Okta, GSuite, and cloud-based VPN services.
Experience with Python and Java or Kotlin.
Published articles, journal papers, or blogs related to cybersecurity.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Product Security Engineer, you’ll help protect Airwallex’s applications, software, services, infrastructure, and networks as the business scales. You’ll work across security engineering and incident response to strengthen our defensive capabilities and embed security into how teams build and operate.\n\n - Build and strengthen security controls that help Airwallex scale securely across applications, software, services, infrastructure, and networks.\n\n - Design and deliver security improvements, detection strategies, response workflows, and cybersecurity infrastructure that improve resilience and the speed and effectiveness of incident response.\n\n - Use endpoint, network, and cloud telemetry, threat intelligence, and forensic evidence to identify, investigate, contain, and respond to cybersecurity threats, while conducting defensive operations, tactical forensics, and threat hunting.\n\n - Partner with Infrastructure, Product, Engineering, and other teams to embed security into new and existing applications, software, and services, and drive continuous improvement across Airwallex’s security posture.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years working in a security engineering or incident response role within a technology company.\n\n - In-depth expertise with at least one major cloud platform.\n\n - Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines.\n\n - Comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with high depth and quality of investigation.\n\n - Experience designing, developing, and managing infrastructure projects, processes, and standards related to the security of networks, systems, and applications.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and drive to learn new skills or deepen existing ones.\n\nPreferred\n\n - Bachelor’s degree in Cybersecurity, Computer Science, or a similar field.\n\n - Recognised cybersecurity training or certifications, such as OSCP, GIAC, or CEH.\n\n - Strong experience with Splunk and other common security monitoring tools.\n\n - Previous DevOps or SRE experience with Kubernetes.\n\n - Experience with GCP or Alibaba Cloud, with or without certification.\n\n - Experience with Okta, GSuite, and cloud-based VPN services.\n\n - Experience with Python and Java or Kotlin.\n\n - Published articles, journal papers, or blogs related to cybersecurity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e433839d-af7c-41eb-9b12-90463b176c31","title":"Associate Director, Operations Strategy","department":"Operations","team":"Operations Strategy","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-20T18:17:36.052+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e433839d-af7c-41eb-9b12-90463b176c31","applyUrl":"https://jobs.ashbyhq.com/airwallex/e433839d-af7c-41eb-9b12-90463b176c31/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex’s US Operations organization has expanded across Operations Strategy, Client Enablement, Onboarding Operations, Customer Support, and Financial Partnerships Operations. You’ll provide senior strategic and people leadership to scale the Americas operational backbone across financial operations, enterprise customer readiness, client enablement, and process improvement.
Own financial operations workstreams across payment and deposit investigations, settlement exceptions, banking-partner escalations, recalls, wallet adjustments, and transaction exception handling across Americas platforms.
Drive client enablement by partnering with Commercial teams to configure customer accounts, enable products and capabilities, manage non-standard pricing, and resolve operational onboarding issues that block revenue activation.
Build repeatable enterprise-readiness processes that coordinate go-live checklists, operational readiness reviews, support models, payment configuration, billing, pricing, and post-sale handoffs.
Improve operational performance by redesigning SOPs, increasing straight-through processing, strengthening incident and escalation frameworks, managing partner migrations, and building operational controls.
Align Product, Engineering, Financial Partnerships, Commercial, Customer Support, Solution Engineering, and Onboarding Operations around shared outcomes, including issues that require influence without direct authority.
Lead, coach, and develop an operations team by setting clear objectives, running performance calibrations, and building a culture of accountability and continuous improvement.
You’ll work from our San Francisco office
Eight or more years of experience in operations, strategy, or program management within a fast-growing technology, fintech, or payments company, or at a top-tier strategy or management consulting firm.
At least two years of people management experience, with a demonstrated ability to build, lead, and develop high-performing teams.
Exceptional stakeholder management and influencing skills, with the ability to align Engineering, Product, Commercial, Partnerships, and other cross-functional teams around shared outcomes.
Strong analytical and problem-solving skills, with a data-driven approach to identifying root causes, measuring operational performance, and prioritizing improvements.
Excellent written and verbal communication and presentation skills, including the ability to synthesize complex operational issues and communicate them clearly to technical and executive audiences.
A self-directed approach to identifying and prioritizing opportunities, creating clarity in ambiguous environments, and delivering results independently.
Experience in payments, financial services, or financial infrastructure, with familiarity navigating payment rails, settlement flows, banking-partner relationships, and regulatory requirements.
A track record of building scalable operational processes from the ground up, including SOPs, automation workflows, and operational controls that reduce manual effort and improve quality at scale.
Experience establishing KPIs, SLAs, operational controls, or governance routines for payments or financial operations.
Hands-on experience with SQL or other data-querying tools for operational analysis.
Experience operating in environments with high standards, fast iteration cycles, and evolving priorities, with a bias toward action and continuous improvement.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex’s US Operations organization has expanded across Operations Strategy, Client Enablement, Onboarding Operations, Customer Support, and Financial Partnerships Operations. You’ll provide senior strategic and people leadership to scale the Americas operational backbone across financial operations, enterprise customer readiness, client enablement, and process improvement.\n\n - Own financial operations workstreams across payment and deposit investigations, settlement exceptions, banking-partner escalations, recalls, wallet adjustments, and transaction exception handling across Americas platforms.\n\n - Drive client enablement by partnering with Commercial teams to configure customer accounts, enable products and capabilities, manage non-standard pricing, and resolve operational onboarding issues that block revenue activation.\n\n - Build repeatable enterprise-readiness processes that coordinate go-live checklists, operational readiness reviews, support models, payment configuration, billing, pricing, and post-sale handoffs.\n\n - Improve operational performance by redesigning SOPs, increasing straight-through processing, strengthening incident and escalation frameworks, managing partner migrations, and building operational controls.\n\n - Align Product, Engineering, Financial Partnerships, Commercial, Customer Support, Solution Engineering, and Onboarding Operations around shared outcomes, including issues that require influence without direct authority.\n\n - Lead, coach, and develop an operations team by setting clear objectives, running performance calibrations, and building a culture of accountability and continuous improvement.\n\nYou’ll work from our San Francisco office\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Eight or more years of experience in operations, strategy, or program management within a fast-growing technology, fintech, or payments company, or at a top-tier strategy or management consulting firm.\n\n - At least two years of people management experience, with a demonstrated ability to build, lead, and develop high-performing teams.\n\n - Exceptional stakeholder management and influencing skills, with the ability to align Engineering, Product, Commercial, Partnerships, and other cross-functional teams around shared outcomes.\n\n - Strong analytical and problem-solving skills, with a data-driven approach to identifying root causes, measuring operational performance, and prioritizing improvements.\n\n - Excellent written and verbal communication and presentation skills, including the ability to synthesize complex operational issues and communicate them clearly to technical and executive audiences.\n\n - A self-directed approach to identifying and prioritizing opportunities, creating clarity in ambiguous environments, and delivering results independently.\n\n\nPREFERRED\n\n - Experience in payments, financial services, or financial infrastructure, with familiarity navigating payment rails, settlement flows, banking-partner relationships, and regulatory requirements.\n\n - A track record of building scalable operational processes from the ground up, including SOPs, automation workflows, and operational controls that reduce manual effort and improve quality at scale.\n\n - Experience establishing KPIs, SLAs, operational controls, or governance routines for payments or financial operations.\n\n - Hands-on experience with SQL or other data-querying tools for operational analysis.\n\n - Experience operating in environments with high standards, fast iteration cycles, and evolving priorities, with a bias toward action and continuous improvement.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $220K","compensationTiers":[{"id":"c239f482-5b86-4f2e-b310-8004c0f27047","tierSummary":"$180K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"646ce0c1-5ba4-4db7-a6fc-fcf1232cd248","summary":"$180K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":220000},{"id":"d54649ee-c8e3-43f3-a45f-32aa73cee861","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a4281d44-08ac-41e9-8118-b7fcf857e85f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":220000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d493514c-e36a-47e3-b123-0e9abad91fe5","title":"Sales Development Representative, SME & Growth, BENELUX","department":"Enterprise Business","team":"Sales Development, Enterprise","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-10T14:18:47.530+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d493514c-e36a-47e3-b123-0e9abad91fe5","applyUrl":"https://jobs.ashbyhq.com/airwallex/d493514c-e36a-47e3-b123-0e9abad91fe5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll generate and qualify leads that build Airwallex’s SME & Growth sales pipeline across the Benelux market. You’ll engage potential customers through email outreach and cold calling, uncover their needs, qualify opportunities and arrange meetings with Account Executives. You’ll help improve our demand-generation and sales process by testing outreach approaches, developing best practices and sharing insights with Marketing. You’ll keep CRM activity and contact information accurate, support reporting, and work closely with Account Executives on handovers and first calls as the SDR team grows.
This role is based in Amsterdam, with a minimum of three days per week in the office.
A track record of top performance or prior success in a related activity.
Advanced verbal and written communication skills in Dutch and English.
Strong interest in technology and/or financial services.
Experience initiating conversations with prospects, qualifying opportunities or supporting an early-stage sales funnel.
The ability to learn about a prospect’s business, ask effective questions and identify relevant needs.
A self-starter mindset and the ability to operate in a hyper-growth environment.
Strong prioritisation and sound judgment when managing multiple tasks and touchpoints.
A process-driven approach, with an interest in developing, documenting and following efficient, scalable procedures.
The ability to build strong relationships with colleagues and work independently.
Curiosity and persistence when investigating problems and finding the right solution.
Experience in sales development, business development, lead generation, customer success or another customer-facing commercial role.
Experience working with CRM systems and using data to support outreach, qualification or reporting.
Experience in a fintech, payments, technology or other financial-services environment.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You take feedback well and actively seek it. You see it as a tool, not a criticism.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll generate and qualify leads that build Airwallex’s SME & Growth sales pipeline across the Benelux market. You’ll engage potential customers through email outreach and cold calling, uncover their needs, qualify opportunities and arrange meetings with Account Executives. You’ll help improve our demand-generation and sales process by testing outreach approaches, developing best practices and sharing insights with Marketing. You’ll keep CRM activity and contact information accurate, support reporting, and work closely with Account Executives on handovers and first calls as the SDR team grows.\n\nThis role is based in Amsterdam, with a minimum of three days per week in the office.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - A track record of top performance or prior success in a related activity.\n\n - Advanced verbal and written communication skills in Dutch and English.\n\n - Strong interest in technology and/or financial services.\n\n - Experience initiating conversations with prospects, qualifying opportunities or supporting an early-stage sales funnel.\n\n - The ability to learn about a prospect’s business, ask effective questions and identify relevant needs.\n\n - A self-starter mindset and the ability to operate in a hyper-growth environment.\n\n - Strong prioritisation and sound judgment when managing multiple tasks and touchpoints.\n\n - A process-driven approach, with an interest in developing, documenting and following efficient, scalable procedures.\n\n - The ability to build strong relationships with colleagues and work independently.\n\n - Curiosity and persistence when investigating problems and finding the right solution.\n\n\n\nPREFERRED\n\n - Experience in sales development, business development, lead generation, customer success or another customer-facing commercial role.\n\n - Experience working with CRM systems and using data to support outreach, qualification or reporting.\n\n - Experience in a fintech, payments, technology or other financial-services environment.\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You take feedback well and actively seek it. You see it as a tool, not a criticism.\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4647580d-7a98-4881-9aa7-aa3db4cecde5","title":"Senior Salesforce Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T09:11:35.427+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4647580d-7a98-4881-9aa7-aa3db4cecde5","applyUrl":"https://jobs.ashbyhq.com/airwallex/4647580d-7a98-4881-9aa7-aa3db4cecde5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Salesforce Engineer, you'll drive the technical backbone of our GTM engine, building scalable systems and integrations that help Airwallex's commercial organisation operate at scale. You'll work across Salesforce and supporting platforms, balancing reliable delivery with strong engineering practices and responsive production support.
Lead the design and development of complex backend features across Salesforce and supporting systems, writing scalable, high-performing code.
Build reliable, resilient integrations and APIs connecting Salesforce, Marketo, and other GTM platforms.
Support complex production issues, identify root causes, and drive permanent fixes that reduce technical debt.
Champion engineering quality and best practices across the team, helping shape how code is reviewed and tested.
Design data models and structures that keep information flowing smoothly and reliably across systems.
Use modern AI coding tools to accelerate delivery while applying sound engineering judgment to review and validate AI-assisted work.
Partner with cross-functional stakeholders to translate complex business requirements into scalable systems and help shape how Airwallex's commercial organisation operates at scale.
You'll work from our Singapore office five days a week.
A bachelor's degree in Computer Science, Engineering, or a related field.
5+ years of software engineering experience in backend development, using technologies such as Node.js, Python, Java, or Go.
2+ years of hands-on Salesforce backend experience, with a track record of designing scalable systems.
Practical experience with modern integration patterns, including RESTful APIs, webhooks, and event-driven architecture.
Experience incorporating AI coding tools into your daily development, with sound judgment when reviewing and validating AI-generated code.
Experience working in a high-growth technology company.
Experience building a complex Salesforce organisation spanning multiple offices and instances.
Strong communication skills, with the ability to lead technical discussions and translate trade-offs for technical and non-technical stakeholders.
Adaptability and resilience, with the ability to balance long-term projects alongside urgent production issues.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You simplify complexity rather than hiding behind it.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Salesforce Engineer, you'll drive the technical backbone of our GTM engine, building scalable systems and integrations that help Airwallex's commercial organisation operate at scale. You'll work across Salesforce and supporting platforms, balancing reliable delivery with strong engineering practices and responsive production support.\n\n - Lead the design and development of complex backend features across Salesforce and supporting systems, writing scalable, high-performing code.\n\n - Build reliable, resilient integrations and APIs connecting Salesforce, Marketo, and other GTM platforms.\n\n - Support complex production issues, identify root causes, and drive permanent fixes that reduce technical debt.\n\n - Champion engineering quality and best practices across the team, helping shape how code is reviewed and tested.\n\n - Design data models and structures that keep information flowing smoothly and reliably across systems.\n\n - Use modern AI coding tools to accelerate delivery while applying sound engineering judgment to review and validate AI-assisted work.\n\n - Partner with cross-functional stakeholders to translate complex business requirements into scalable systems and help shape how Airwallex's commercial organisation operates at scale.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor's degree in Computer Science, Engineering, or a related field.\n\n - 5+ years of software engineering experience in backend development, using technologies such as Node.js, Python, Java, or Go.\n\n - 2+ years of hands-on Salesforce backend experience, with a track record of designing scalable systems.\n\n - Practical experience with modern integration patterns, including RESTful APIs, webhooks, and event-driven architecture.\n\n\nPREFERRED\n\n - Experience incorporating AI coding tools into your daily development, with sound judgment when reviewing and validating AI-generated code.\n\n - Experience working in a high-growth technology company.\n\n - Experience building a complex Salesforce organisation spanning multiple offices and instances.\n\n - Strong communication skills, with the ability to lead technical discussions and translate trade-offs for technical and non-technical stakeholders.\n\n - Adaptability and resilience, with the ability to balance long-term projects alongside urgent production issues.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You simplify complexity rather than hiding behind it.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7035eefa-73b8-4406-a96f-811a10121f10","title":"Manager, FCC Monitoring & Testing, ANZ","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-10-01T02:31:20.143+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7035eefa-73b8-4406-a96f-811a10121f10","applyUrl":"https://jobs.ashbyhq.com/airwallex/7035eefa-73b8-4406-a96f-811a10121f10/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.
What you'll do
As Manager, FCC Monitoring & Testing, ANZ you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners.
This role covers ANZ and is based in Australia. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards.
Responsibilities:
Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance.
Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion.
Oversee the ongoing FCC monitoring program for ANZ, including establishment of KPIs and operating effectiveness metrics.
Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level.
Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps.
Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies.
Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline.
CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential).
6+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment.
Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows.
Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation.
A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability.
Preferred qualifications:
Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field.
Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA.
Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume.
Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing.
Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.\n\n\n\nWhat you'll do\n\nAs Manager, FCC Monitoring & Testing, ANZ you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners.\n\n\n\nThis role covers ANZ and is based in Australia. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards.\n\n\n\nResponsibilities:\n\n - Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance.\n\n - Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion.\n\n - Oversee the ongoing FCC monitoring program for ANZ, including establishment of KPIs and operating effectiveness metrics.\n\n - Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level.\n\n - Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps.\n\n - Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies.\n\n - Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline.\n\n - CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential).\n\n - 6+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment.\n\n - Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows.\n\n - Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation.\n\n - A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability.\n\nPreferred qualifications:\n\n - Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field.\n\n - Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA.\n\n - Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume.\n\n - Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing.\n\n - Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f64e8253-8283-40a5-bcc2-67ae81ef401f","title":"Engineering Lead, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T03:24:09.494+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f64e8253-8283-40a5-bcc2-67ae81ef401f","applyUrl":"https://jobs.ashbyhq.com/airwallex/f64e8253-8283-40a5-bcc2-67ae81ef401f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As an Engineering Lead, you'll lead a team of engineers to design, build, and scale the platforms and experiences that power Growth at Airwallex. You'll combine technical leadership, hands-on problem-solving, and strong execution to turn ambitious growth opportunities into reliable products and measurable business impact.
Lead engineering execution, owning the delivery of complex Growth initiatives from technical planning and architecture through implementation, launch, and continuous improvement.
Drive technical direction, guiding the design of scalable backend services, frontend applications, event-driven systems, and AI-native platform capabilities that enable experimentation, personalization, and growth automation.
Build and develop a high-performing engineering team, providing technical mentorship, coaching, clear expectations, and a culture of ownership, collaboration, and engineering excellence.
Partner across functions, working closely with Product, Design, Data Science, Marketing, Sales, and other engineering teams to translate ambiguous business problems into actionable roadmaps and technical solutions.
Drive measurable business outcomes, leveraging experimentation, customer insights, and data to prioritize high-impact opportunities, accelerate iteration, and improve growth performance.
Raise the engineering bar, establishing strong practices for system design, code quality, performance, reliability, security, observability, and operational excellence.
US: You'll work from our Seattle office three days a week.
8+ years of professional software engineering experience, including experience leading engineering teams or complex technical initiatives, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong technical expertise in backend, frontend, or full-stack engineering, with experience designing, building, and operating scalable production systems using technologies such as Python, Java/Kotlin, React, or TypeScript.
Proven technical leadership and execution skills, with a track record of leading complex engineering projects, making sound architectural decisions, managing technical tradeoffs, and delivering high-quality solutions.
Demonstrated ability to lead and develop engineers, through mentorship, technical guidance, effective delegation, and fostering a culture of accountability and continuous improvement.
Strong ownership, product judgment, and cross-functional collaboration, with the ability to navigate ambiguity, influence stakeholders, prioritize effectively, and translate business objectives into measurable engineering outcomes.
Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or product-led growth experiences.
Experience developing AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience with distributed systems, event-driven architectures, data pipelines, and cloud infrastructure such as AWS or GCP.
Experience leading cross-functional engineering initiatives involving Product, Design, Data Science, Marketing, Sales, or Revenue Operations.
Experience establishing engineering processes, improving delivery predictability, and scaling team execution in fast-moving environments.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency and ownership. You proactively identify high-impact opportunities, take accountability for outcomes, and empower your team to deliver.
You're a technical leader who builds. You stay close to architecture and implementation, make sound technical decisions, and lead by example.
You're pragmatic and outcome-oriented. You balance engineering quality, delivery speed, and business impact, prioritizing what moves the needle.
You're comfortable leading through ambiguity. You bring structure to complex problems, set clear priorities, and make thoughtful decisions with incomplete information.
You grow people and teams. You coach engineers, delegate effectively, create clarity, and build a culture of ownership and continuous improvement.
You communicate proactively and influence effectively. You align stakeholders, surface risks early, navigate tradeoffs, and drive decisions across functions.
You thrive in a global environment. You're comfortable leading and collaborating across distributed teams in APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs an Engineering Lead, you'll lead a team of engineers to design, build, and scale the platforms and experiences that power Growth at Airwallex. You'll combine technical leadership, hands-on problem-solving, and strong execution to turn ambitious growth opportunities into reliable products and measurable business impact.\n\n - Lead engineering execution, owning the delivery of complex Growth initiatives from technical planning and architecture through implementation, launch, and continuous improvement.\n\n - Drive technical direction, guiding the design of scalable backend services, frontend applications, event-driven systems, and AI-native platform capabilities that enable experimentation, personalization, and growth automation.\n\n - Build and develop a high-performing engineering team, providing technical mentorship, coaching, clear expectations, and a culture of ownership, collaboration, and engineering excellence.\n\n - Partner across functions, working closely with Product, Design, Data Science, Marketing, Sales, and other engineering teams to translate ambiguous business problems into actionable roadmaps and technical solutions.\n\n - Drive measurable business outcomes, leveraging experimentation, customer insights, and data to prioritize high-impact opportunities, accelerate iteration, and improve growth performance.\n\n - Raise the engineering bar, establishing strong practices for system design, code quality, performance, reliability, security, observability, and operational excellence.\n \n \n\nUS: You'll work from our Seattle office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of professional software engineering experience, including experience leading engineering teams or complex technical initiatives, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong technical expertise in backend, frontend, or full-stack engineering, with experience designing, building, and operating scalable production systems using technologies such as Python, Java/Kotlin, React, or TypeScript.\n\n - Proven technical leadership and execution skills, with a track record of leading complex engineering projects, making sound architectural decisions, managing technical tradeoffs, and delivering high-quality solutions.\n\n - Demonstrated ability to lead and develop engineers, through mentorship, technical guidance, effective delegation, and fostering a culture of accountability and continuous improvement.\n\n - Strong ownership, product judgment, and cross-functional collaboration, with the ability to navigate ambiguity, influence stakeholders, prioritize effectively, and translate business objectives into measurable engineering outcomes.\n\n\nPREFERRED\n\n - Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or product-led growth experiences.\n\n - Experience developing AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience with distributed systems, event-driven architectures, data pipelines, and cloud infrastructure such as AWS or GCP.\n\n - Experience leading cross-functional engineering initiatives involving Product, Design, Data Science, Marketing, Sales, or Revenue Operations.\n\n - Experience establishing engineering processes, improving delivery predictability, and scaling team execution in fast-moving environments.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency and ownership. You proactively identify high-impact opportunities, take accountability for outcomes, and empower your team to deliver.\n\n - You're a technical leader who builds. You stay close to architecture and implementation, make sound technical decisions, and lead by example.\n\n - You're pragmatic and outcome-oriented. You balance engineering quality, delivery speed, and business impact, prioritizing what moves the needle.\n\n - You're comfortable leading through ambiguity. You bring structure to complex problems, set clear priorities, and make thoughtful decisions with incomplete information.\n\n - You grow people and teams. You coach engineers, delegate effectively, create clarity, and build a culture of ownership and continuous improvement.\n\n - You communicate proactively and influence effectively. You align stakeholders, surface risks early, navigate tradeoffs, and drive decisions across functions.\n\n - You thrive in a global environment. You're comfortable leading and collaborating across distributed teams in APAC, EMEA, and the US.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$147K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$147K - $280K","compensationTiers":[{"id":"ae8d2e81-a187-4d97-b2fe-e7cc4d98278e","tierSummary":"Total Package $147K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"4fea828f-4710-494e-82ef-02cc3fb30bc8","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a2eed17f-b4f0-4cf6-8c1a-c23c84792be5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1eb01b1f-97d4-4345-b3d7-1107ba210ef7","summary":"Total Package $147K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":147000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":147000,"maxValue":280000}]}},{"id":"6529f460-20e1-43f7-b0ba-bb42c8e3940b","title":"Senior Associate, Revenue Operations","department":"Strategy & Operations","team":"Revenue Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T05:40:52.607+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6529f460-20e1-43f7-b0ba-bb42c8e3940b","applyUrl":"https://jobs.ashbyhq.com/airwallex/6529f460-20e1-43f7-b0ba-bb42c8e3940b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We are looking for a detail-oriented and commercially minded Sales Operations Associate / Analyst to support our sales organisation across Singapore and Malaysia. In this role, you will help ensure that sales and channel teams have accurate data, effective processes, and actionable insights to improve execution and revenue performance.
This is an ideal opportunity for an early-career professional who enjoys working with data, solving operational problems, collaborating with cross-functional stakeholders, and learning how a high-growth commercial organisation operates.
Ensure high standards of data integrity and completeness across all CRM records.
Deliver key sales performance tracking and routine updates to commercial teams.
Manage the full lifecycle of channel operations—spanning onboarding, profiling, contracting, and commission calculations—by verifying deal data, partner eligibility, payout statements, and relevant commission logic.
Develop and refine commercial operational frameworks, including policies, SOPs, playbooks, and channel workflows.
Troubleshoot data and process discrepancies, determine root causes, and drive actionable, effective solutions.
Educational Background: Bachelor's degree or higher in Finance, Data Analytics, Business, Economics, Information Systems, or a related area (relevant internship experience is welcomed for entry-level candidates).
Analytical Capability: Skilled in data analytics tools to gather, evaluate, and present data, turning information into strategic insights for decision-making.
Operational Precision: High attention to detail paired with a methodical style for managing data integrity and operational workflows.
Execution & Ownership: Proactive problem solver who takes complete responsibility from identifying operational issues through to full resolution.
Adaptability: Proven capability to handle multiple competing priorities and consistently hit milestones within a fast-moving setting.
Communication Skills: Full professional proficiency in spoken and written English & Chinese.
Experience working with Salesforce or another CRM platform.
Familiarity with sales-funnel metrics, pipeline management, forecasting, revenue reporting, or channel performance management.
Exposure to partner operations, channel programmes, incentive plans, or commission calculations.
Basic knowledge of SQL, data visualisation, or business intelligence tools.
Experience in a technology, SaaS, payments, fintech, or other high-growth environment.
Exposure to regional or cross-border stakeholder collaboration.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE ROLE\n\nWe are looking for a detail-oriented and commercially minded Sales Operations Associate / Analyst to support our sales organisation across Singapore and Malaysia. In this role, you will help ensure that sales and channel teams have accurate data, effective processes, and actionable insights to improve execution and revenue performance.\n\n\n\nThis is an ideal opportunity for an early-career professional who enjoys working with data, solving operational problems, collaborating with cross-functional stakeholders, and learning how a high-growth commercial organisation operates.\n\n\nWHAT YOU WILL DO\n\n - Ensure high standards of data integrity and completeness across all CRM records.\n\n - Deliver key sales performance tracking and routine updates to commercial teams.\n\n - Manage the full lifecycle of channel operations—spanning onboarding, profiling, contracting, and commission calculations—by verifying deal data, partner eligibility, payout statements, and relevant commission logic.\n\n - Develop and refine commercial operational frameworks, including policies, SOPs, playbooks, and channel workflows.\n\n - Troubleshoot data and process discrepancies, determine root causes, and drive actionable, effective solutions.\n\n\nWHAT YOU WILL BRING\n\n - Educational Background: Bachelor's degree or higher in Finance, Data Analytics, Business, Economics, Information Systems, or a related area (relevant internship experience is welcomed for entry-level candidates).\n\n - Analytical Capability: Skilled in data analytics tools to gather, evaluate, and present data, turning information into strategic insights for decision-making.\n\n - Operational Precision: High attention to detail paired with a methodical style for managing data integrity and operational workflows.\n\n - Execution & Ownership: Proactive problem solver who takes complete responsibility from identifying operational issues through to full resolution.\n\n - Adaptability: Proven capability to handle multiple competing priorities and consistently hit milestones within a fast-moving setting.\n\n - Communication Skills: Full professional proficiency in spoken and written English & Chinese.\n\n\nNICE TO HAVE\n\n - Experience working with Salesforce or another CRM platform.\n\n - Familiarity with sales-funnel metrics, pipeline management, forecasting, revenue reporting, or channel performance management.\n\n - Exposure to partner operations, channel programmes, incentive plans, or commission calculations.\n\n - Basic knowledge of SQL, data visualisation, or business intelligence tools.\n\n - Experience in a technology, SaaS, payments, fintech, or other high-growth environment.\n\n - Exposure to regional or cross-border stakeholder collaboration.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4a995552-e961-48c0-92b0-08bfa7e4c5e9","title":"Senior Software Engineer, AI Infrastructure","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T05:44:48.819+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4a995552-e961-48c0-92b0-08bfa7e4c5e9","applyUrl":"https://jobs.ashbyhq.com/airwallex/4a995552-e961-48c0-92b0-08bfa7e4c5e9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across Airwallex’s global infrastructure, including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.
Design reliable agent architectures with planning, reasoning, tool use, error recovery, safety guardrails, auditability, and human-in-the-loop escalation for systems that interact with production infrastructure.
Integrate agents with Kubernetes, Terraform, AWS, GCP, Aliyun, databases, monitoring and observability platforms, and CI/CD pipelines through well-designed tool interfaces.
Define evaluation frameworks and metrics such as task completion rate, accuracy, time to resolution, and escalation rate to measure and improve agent performance.
Partner with SRE, DevOps, and platform engineering teams to identify high-value workflows, understand operational pain points, and translate them into useful agent capabilities.
Shape the technical vision for how AI agents can transform infrastructure operations, staying close to new developments in agentic AI.
You'll work from our Singapore office
5+ years of professional software engineering experience, with strong proficiency in a backend language such as Python, Go, Java, or Kotlin.
Practical experience with cloud platforms such as AWS, GCP, or Aliyun; container orchestration with Kubernetes; infrastructure as code with Terraform; and CI/CD systems.
Strong system design skills, with the ability to architect reliable, safe, and scalable systems that interact with production infrastructure.
Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.
Hands-on experience building agentic AI systems that autonomously plan, reason, and execute multi-step tasks using LLMs, including agent-loop design, tool-use orchestration, and agent state and memory management.
Experience with agent orchestration frameworks such as LangGraph, CrewAI, AutoGen, or custom agent frameworks, and LLM APIs such as OpenAI or Anthropic.
Experience with observability and monitoring systems such as Grafana, Prometheus, Datadog, or the ELK stack.
Experience with database administration or automation, including schema migrations, query optimisation, and backup and recovery.
Understanding of SRE practices such as incident response, runbooks, postmortems, and SLOs/SLIs.
A clear point of view on agent reliability, safety, evaluation, and the path toward increasingly autonomous infrastructure systems.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You simplify complexity rather than hiding behind it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across Airwallex’s global infrastructure, including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.\n\n\n\n - Design reliable agent architectures with planning, reasoning, tool use, error recovery, safety guardrails, auditability, and human-in-the-loop escalation for systems that interact with production infrastructure.\n\n - Integrate agents with Kubernetes, Terraform, AWS, GCP, Aliyun, databases, monitoring and observability platforms, and CI/CD pipelines through well-designed tool interfaces.\n\n - Define evaluation frameworks and metrics such as task completion rate, accuracy, time to resolution, and escalation rate to measure and improve agent performance.\n\n - Partner with SRE, DevOps, and platform engineering teams to identify high-value workflows, understand operational pain points, and translate them into useful agent capabilities.\n\n - Shape the technical vision for how AI agents can transform infrastructure operations, staying close to new developments in agentic AI.\n\n\n\nYou'll work from our Singapore office\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional software engineering experience, with strong proficiency in a backend language such as Python, Go, Java, or Kotlin.\n\n - Practical experience with cloud platforms such as AWS, GCP, or Aliyun; container orchestration with Kubernetes; infrastructure as code with Terraform; and CI/CD systems.\n\n - Strong system design skills, with the ability to architect reliable, safe, and scalable systems that interact with production infrastructure.\n\n - Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.\n\n - Hands-on experience building agentic AI systems that autonomously plan, reason, and execute multi-step tasks using LLMs, including agent-loop design, tool-use orchestration, and agent state and memory management.\n\n\nPREFERRED\n\n - Experience with agent orchestration frameworks such as LangGraph, CrewAI, AutoGen, or custom agent frameworks, and LLM APIs such as OpenAI or Anthropic.\n\n - Experience with observability and monitoring systems such as Grafana, Prometheus, Datadog, or the ELK stack.\n\n - Experience with database administration or automation, including schema migrations, query optimisation, and backup and recovery.\n\n - Understanding of SRE practices such as incident response, runbooks, postmortems, and SLOs/SLIs.\n\n - A clear point of view on agent reliability, safety, evaluation, and the path toward increasingly autonomous infrastructure systems.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2afd32cc-953e-401d-9bc5-d19847e9f212","title":"Regulatory Counsel, Americas","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-26T01:39:52.719+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2afd32cc-953e-401d-9bc5-d19847e9f212","applyUrl":"https://jobs.ashbyhq.com/airwallex/2afd32cc-953e-401d-9bc5-d19847e9f212/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
What you'll do
You will be primarily responsible for supporting regulatory matters across the Americas region. This role will focus on advising on regulatory issues relating to payments and financial services, including licensing, money transmission and related requirements, and cross-border product offerings. You will support licensing, registration and ongoing compliance obligations in relevant Americas markets by helping to assess requirements, develop practical guidance, and partner closely with Regulatory Compliance and other control functions.
As a Regulatory Counsel, you will provide practical legal advice to business and control-function stakeholders in the Americas. With support and mentorship from senior members of the team, you will own defined regulatory workstreams, contribute to licensing and product initiatives, and build deeper expertise in US payments regulation, money-transmitter licensing and the regulatory treatment of different payment flows.
This role is well suited to someone who has strong regulatory fundamentals and wants to grow within a fast-moving fintech environment. You will work on meaningful matters across the US, with opportunities to support regulatory projects in Canada, Mexico and Brazil. The ideal candidate is curious, detail-oriented, collaborative and comfortable translating complex legal requirements into clear, actionable guidance.
This hybrid role is based in San Francisco or New York.
Responsibilities:
Support regulatory legal matters relating to Airwallex’s business across the Americas, including advice on existing licenses and registrations and potential future applications.
Research and summarize developments in payments and financial services regulation, identifying potential impacts on business operations and strategic objectives.
Partner with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams on regulatory questions involving money transmission, stored value, FX, remittance, card issuing and related financial-services products.
Support Product, Strategy, Management and Commercial teams on new market entry, license expansion and regulatory mapping for new products and features.
Analyze how funds move through different payment structures and help identify the applicable licensing and regulatory requirements, escalating complex issues when appropriate.
Provide clear, practical legal guidance and risk assessments to cross-functional stakeholders, with appropriate support from senior counsel and external advisers.
Support the management of external legal counsel and consultants, including preparing instructions, reviewing advice and tracking deliverables and costs.
Assist with regulatory filings, submissions and responses in relevant Americas jurisdictions in partnership with Regulatory Compliance and senior legal counsel.
Monitor regulatory developments and help translate changes into practical guidance, procedures and implementation requirements.
Leverage AI and other tooling to improve the scale, efficiency and effectiveness of the Regulatory Legal team.
Contribute to government-relations and policy work, including research and preparation for outreach to legislators and regulatory agencies.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Qualified lawyer with 5 years of relevant post-qualification experience.
Regulatory, financial-services or fintech experience gained in-house, in private practice or at a financial institution.
Exposure to payments, money transmission, e-money, FX, remittances, card issuing, digital financial services or another closely related regulatory area.
Working understanding of the US financial-services regulatory environment, with an interest in developing deeper expertise in state money-transmitter licensing and payment flows.
Ability to research complex legal and regulatory questions and translate findings into clear, practical advice.
Strong written and verbal communication skills, with the ability to explain legal topics to non-lawyers.
Strong collaboration and stakeholder-management skills, including the judgment to escalate issues appropriately.
Proactive, organized and ownership-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Comfortable working through ambiguity, learning quickly and operating as part of a global team.
Preferred qualifications:
Experience supporting state money-transmitter licensing applications, renewals, examinations, regulatory filings or related compliance work.
Experience advising on consumer or commercial financial-services products, including familiarity with Reg E, UDAAP, TILA or similar requirements.
Experience supporting new-market expansion or regulatory analysis for new products and features.
Experience working with US federal or state regulators, directly or through outside counsel.
Experience in a mix of private practice and in-house environments.
Familiarity with Canadian payments or money-services-business regulation, including RPAA, FINTRAC or provincial licensing.
Experience using or developing RegTech, LegalTech or AI tools to improve legal workflows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\n\n\nWhat you'll do\n\nYou will be primarily responsible for supporting regulatory matters across the Americas region. This role will focus on advising on regulatory issues relating to payments and financial services, including licensing, money transmission and related requirements, and cross-border product offerings. You will support licensing, registration and ongoing compliance obligations in relevant Americas markets by helping to assess requirements, develop practical guidance, and partner closely with Regulatory Compliance and other control functions.\n\n\n\nAs a Regulatory Counsel, you will provide practical legal advice to business and control-function stakeholders in the Americas. With support and mentorship from senior members of the team, you will own defined regulatory workstreams, contribute to licensing and product initiatives, and build deeper expertise in US payments regulation, money-transmitter licensing and the regulatory treatment of different payment flows.\n\n\n\nThis role is well suited to someone who has strong regulatory fundamentals and wants to grow within a fast-moving fintech environment. You will work on meaningful matters across the US, with opportunities to support regulatory projects in Canada, Mexico and Brazil. The ideal candidate is curious, detail-oriented, collaborative and comfortable translating complex legal requirements into clear, actionable guidance.\n\n\n\nThis hybrid role is based in San Francisco or New York. \n\n\n\nResponsibilities:\n\n - Support regulatory legal matters relating to Airwallex’s business across the Americas, including advice on existing licenses and registrations and potential future applications.\n\n - Research and summarize developments in payments and financial services regulation, identifying potential impacts on business operations and strategic objectives.\n\n - Partner with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams on regulatory questions involving money transmission, stored value, FX, remittance, card issuing and related financial-services products.\n\n - Support Product, Strategy, Management and Commercial teams on new market entry, license expansion and regulatory mapping for new products and features.\n\n - Analyze how funds move through different payment structures and help identify the applicable licensing and regulatory requirements, escalating complex issues when appropriate.\n\n - Provide clear, practical legal guidance and risk assessments to cross-functional stakeholders, with appropriate support from senior counsel and external advisers.\n\n - Support the management of external legal counsel and consultants, including preparing instructions, reviewing advice and tracking deliverables and costs.\n\n - Assist with regulatory filings, submissions and responses in relevant Americas jurisdictions in partnership with Regulatory Compliance and senior legal counsel.\n\n - Monitor regulatory developments and help translate changes into practical guidance, procedures and implementation requirements.\n\n - Leverage AI and other tooling to improve the scale, efficiency and effectiveness of the Regulatory Legal team.\n\n - Contribute to government-relations and policy work, including research and preparation for outreach to legislators and regulatory agencies.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Qualified lawyer with 5 years of relevant post-qualification experience.\n\n - Regulatory, financial-services or fintech experience gained in-house, in private practice or at a financial institution.\n\n - Exposure to payments, money transmission, e-money, FX, remittances, card issuing, digital financial services or another closely related regulatory area.\n\n - Working understanding of the US financial-services regulatory environment, with an interest in developing deeper expertise in state money-transmitter licensing and payment flows.\n\n - Ability to research complex legal and regulatory questions and translate findings into clear, practical advice.\n\n - Strong written and verbal communication skills, with the ability to explain legal topics to non-lawyers.\n\n - Strong collaboration and stakeholder-management skills, including the judgment to escalate issues appropriately.\n\n - Proactive, organized and ownership-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment.\n\n - Comfortable working through ambiguity, learning quickly and operating as part of a global team.\n\n\n\nPreferred qualifications:\n\n - Experience supporting state money-transmitter licensing applications, renewals, examinations, regulatory filings or related compliance work.\n\n - Experience advising on consumer or commercial financial-services products, including familiarity with Reg E, UDAAP, TILA or similar requirements.\n\n - Experience supporting new-market expansion or regulatory analysis for new products and features.\n\n - Experience working with US federal or state regulators, directly or through outside counsel.\n\n - Experience in a mix of private practice and in-house environments.\n\n - Familiarity with Canadian payments or money-services-business regulation, including RPAA, FINTRAC or provincial licensing.\n\n - Experience using or developing RegTech, LegalTech or AI tools to improve legal workflows.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $220K","compensationTiers":[{"id":"7a47732f-b693-4bf8-b7c4-f90f33370c93","tierSummary":"Base $150K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"fa6b1b49-b1f7-440d-bbaf-71b3f7ee7928","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"81bdec83-656d-49f2-a125-b66aee517e42","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d3652a7d-04d4-4fb8-a7d2-a3fd97de7f98","summary":"Base $150K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}},{"id":"9ebfb692-a1b4-4eba-9c21-eaa705d02886","title":"Senior Frontend Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T03:25:13.302+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ebfb692-a1b4-4eba-9c21-eaa705d02886","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ebfb692-a1b4-4eba-9c21-eaa705d02886/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As a Senior Frontend Engineer, you'll design, build, and own high-performance web experiences and frontend platforms that power Growth at scale. You'll work on everything from customer-facing acquisition and conversion journeys to AI-powered internal tools, combining frontend engineering excellence with rapid experimentation and measurable business impact.
Build scalable frontend experiences, including high-performance websites, landing pages, growth funnels, campaign management platforms, and personalized customer journeys using React and TypeScript.
Develop AI-native user experiences, building intuitive interfaces and workflows that help teams leverage AI-powered insights, automation, and intelligent decision-making.
Own end-to-end technical delivery, independently designing, implementing, testing, deploying, and optimizing complex frontend applications and components.
Drive performance and experimentation, improving web performance, SEO, accessibility, and conversion through experimentation, feature flagging, and data-driven iteration.
Solve ambiguous business problems, partnering with Product, Design, Marketing, Data Science, and Backend Engineering to translate requirements into intuitive, scalable solutions.
Elevate frontend engineering quality through thoughtful architecture, reusable component systems, code reviews, knowledge sharing, and mentoring other engineers.
US: You'll work from our Seattle office three days a week.
5+ years of professional frontend engineering experience, including building and operating production web applications, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong proficiency in JavaScript, TypeScript, React, and modern frontend development practices, with solid computer science fundamentals and experience building clean, modular, maintainable applications.
Strong understanding of frontend architecture and web performance, including component design, state management, API integration, responsive design, accessibility, and performance optimization.
Proven ability to independently design and deliver complex frontend solutions, making sound technical tradeoffs and owning features from implementation through production.
Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively with cross-functional teams, and deliver high-quality solutions with minimal oversight.
Experience building growth platforms, campaign management systems, content management systems, experimentation frameworks, or customer-facing conversion funnels.
Experience developing AI-powered applications or agentic user experiences, including interactive AI workflows, streaming responses, and human-in-the-loop interfaces.
Experience with web performance optimization, A/B testing, feature flagging, analytics instrumentation, and conversion optimization.
Experience with modern frontend ecosystems, including Next.js, server-side rendering, static generation, design systems, and frontend build tooling.
Experience with rapid prototyping and using data to validate product hypotheses and guide iteration.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
Experience mentoring engineers and improving frontend engineering practices.
You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.
You're a strong builder. You enjoy turning ideas into polished, production-ready experiences and take pride in usability, performance, and code quality.
You're pragmatic and outcome-oriented. You balance engineering excellence with speed of execution and focus on measurable customer and business impact.
You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.
You have strong product intuition. You care about the customer experience, challenge assumptions, and use data and experimentation to guide decisions.
You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.
You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build agentic AI platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs a Senior Frontend Engineer, you'll design, build, and own high-performance web experiences and frontend platforms that power Growth at scale. You'll work on everything from customer-facing acquisition and conversion journeys to AI-powered internal tools, combining frontend engineering excellence with rapid experimentation and measurable business impact.\n\n - Build scalable frontend experiences, including high-performance websites, landing pages, growth funnels, campaign management platforms, and personalized customer journeys using React and TypeScript.\n\n - Develop AI-native user experiences, building intuitive interfaces and workflows that help teams leverage AI-powered insights, automation, and intelligent decision-making.\n\n - Own end-to-end technical delivery, independently designing, implementing, testing, deploying, and optimizing complex frontend applications and components.\n\n - Drive performance and experimentation, improving web performance, SEO, accessibility, and conversion through experimentation, feature flagging, and data-driven iteration.\n\n - Solve ambiguous business problems, partnering with Product, Design, Marketing, Data Science, and Backend Engineering to translate requirements into intuitive, scalable solutions.\n\n - Elevate frontend engineering quality through thoughtful architecture, reusable component systems, code reviews, knowledge sharing, and mentoring other engineers.\n\n\n\nUS: You'll work from our Seattle office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional frontend engineering experience, including building and operating production web applications, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong proficiency in JavaScript, TypeScript, React, and modern frontend development practices, with solid computer science fundamentals and experience building clean, modular, maintainable applications.\n\n - Strong understanding of frontend architecture and web performance, including component design, state management, API integration, responsive design, accessibility, and performance optimization.\n\n - Proven ability to independently design and deliver complex frontend solutions, making sound technical tradeoffs and owning features from implementation through production.\n\n - Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively with cross-functional teams, and deliver high-quality solutions with minimal oversight.\n\n\nPREFERRED\n\n - Experience building growth platforms, campaign management systems, content management systems, experimentation frameworks, or customer-facing conversion funnels.\n\n - Experience developing AI-powered applications or agentic user experiences, including interactive AI workflows, streaming responses, and human-in-the-loop interfaces.\n\n - Experience with web performance optimization, A/B testing, feature flagging, analytics instrumentation, and conversion optimization.\n\n - Experience with modern frontend ecosystems, including Next.js, server-side rendering, static generation, design systems, and frontend build tooling.\n\n - Experience with rapid prototyping and using data to validate product hypotheses and guide iteration.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n\n - Experience mentoring engineers and improving frontend engineering practices.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.\n\n - You're a strong builder. You enjoy turning ideas into polished, production-ready experiences and take pride in usability, performance, and code quality.\n\n - You're pragmatic and outcome-oriented. You balance engineering excellence with speed of execution and focus on measurable customer and business impact.\n\n - You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.\n\n - You have strong product intuition. You care about the customer experience, challenge assumptions, and use data and experimentation to guide decisions.\n\n - You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.\n\n - You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build agentic AI platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$158K – $225K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$158K - $225K","compensationTiers":[{"id":"9cda2852-ba24-47b9-8608-794b46749323","tierSummary":"$158K – $225K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"2f27316e-e314-4034-b941-55bc2b583a65","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3645dd23-b27c-46e3-8f98-763784225bd9","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"941ef0d1-cf17-4c77-b9de-c21eef792517","summary":"$158K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}},{"id":"74ac8458-aea1-4360-96c6-6e0bb027cac0","title":"Regulatory Counsel, Americas","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T01:38:52.025+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/74ac8458-aea1-4360-96c6-6e0bb027cac0","applyUrl":"https://jobs.ashbyhq.com/airwallex/74ac8458-aea1-4360-96c6-6e0bb027cac0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
What you'll do
You will be primarily responsible for supporting regulatory matters across the Americas region. This role will focus on advising on regulatory issues relating to payments and financial services, including licensing, money transmission and related requirements, and cross-border product offerings. You will support licensing, registration and ongoing compliance obligations in relevant Americas markets by helping to assess requirements, develop practical guidance, and partner closely with Regulatory Compliance and other control functions.
As a Regulatory Counsel, you will provide practical legal advice to business and control-function stakeholders in the Americas. With support and mentorship from senior members of the team, you will own defined regulatory workstreams, contribute to licensing and product initiatives, and build deeper expertise in US payments regulation, money-transmitter licensing and the regulatory treatment of different payment flows.
This role is well suited to someone who has strong regulatory fundamentals and wants to grow within a fast-moving fintech environment. You will work on meaningful matters across the US, with opportunities to support regulatory projects in Canada, Mexico and Brazil. The ideal candidate is curious, detail-oriented, collaborative and comfortable translating complex legal requirements into clear, actionable guidance.
This remote role is based in the US.
Responsibilities:
Support regulatory legal matters relating to Airwallex’s business across the Americas, including advice on existing licenses and registrations and potential future applications.
Research and summarize developments in payments and financial services regulation, identifying potential impacts on business operations and strategic objectives.
Partner with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams on regulatory questions involving money transmission, stored value, FX, remittance, card issuing and related financial-services products.
Support Product, Strategy, Management and Commercial teams on new market entry, license expansion and regulatory mapping for new products and features.
Analyze how funds move through different payment structures and help identify the applicable licensing and regulatory requirements, escalating complex issues when appropriate.
Provide clear, practical legal guidance and risk assessments to cross-functional stakeholders, with appropriate support from senior counsel and external advisers.
Support the management of external legal counsel and consultants, including preparing instructions, reviewing advice and tracking deliverables and costs.
Assist with regulatory filings, submissions and responses in relevant Americas jurisdictions in partnership with Regulatory Compliance and senior legal counsel.
Monitor regulatory developments and help translate changes into practical guidance, procedures and implementation requirements.
Leverage AI and other tooling to improve the scale, efficiency and effectiveness of the Regulatory Legal team.
Contribute to government-relations and policy work, including research and preparation for outreach to legislators and regulatory agencies.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Qualified lawyer with 5 years of relevant post-qualification experience.
Regulatory, financial-services or fintech experience gained in-house, in private practice or at a financial institution.
Exposure to payments, money transmission, e-money, FX, remittances, card issuing, digital financial services or another closely related regulatory area.
Working understanding of the US financial-services regulatory environment, with an interest in developing deeper expertise in state money-transmitter licensing and payment flows.
Ability to research complex legal and regulatory questions and translate findings into clear, practical advice.
Strong written and verbal communication skills, with the ability to explain legal topics to non-lawyers.
Strong collaboration and stakeholder-management skills, including the judgment to escalate issues appropriately.
Proactive, organized and ownership-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Comfortable working through ambiguity, learning quickly and operating as part of a global team.
Preferred qualifications:
Experience supporting state money-transmitter licensing applications, renewals, examinations, regulatory filings or related compliance work.
Experience advising on consumer or commercial financial-services products, including familiarity with Reg E, UDAAP, TILA or similar requirements.
Experience supporting new-market expansion or regulatory analysis for new products and features.
Experience working with US federal or state regulators, directly or through outside counsel.
Experience in a mix of private practice and in-house environments.
Familiarity with Canadian payments or money-services-business regulation, including RPAA, FINTRAC or provincial licensing.
Experience using or developing RegTech, LegalTech or AI tools to improve legal workflows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\n\n\nWhat you'll do\n\nYou will be primarily responsible for supporting regulatory matters across the Americas region. This role will focus on advising on regulatory issues relating to payments and financial services, including licensing, money transmission and related requirements, and cross-border product offerings. You will support licensing, registration and ongoing compliance obligations in relevant Americas markets by helping to assess requirements, develop practical guidance, and partner closely with Regulatory Compliance and other control functions.\n\n\n\nAs a Regulatory Counsel, you will provide practical legal advice to business and control-function stakeholders in the Americas. With support and mentorship from senior members of the team, you will own defined regulatory workstreams, contribute to licensing and product initiatives, and build deeper expertise in US payments regulation, money-transmitter licensing and the regulatory treatment of different payment flows.\n\n\n\nThis role is well suited to someone who has strong regulatory fundamentals and wants to grow within a fast-moving fintech environment. You will work on meaningful matters across the US, with opportunities to support regulatory projects in Canada, Mexico and Brazil. The ideal candidate is curious, detail-oriented, collaborative and comfortable translating complex legal requirements into clear, actionable guidance.\n\n\n\nThis remote role is based in the US. \n\n\n\nResponsibilities:\n\n - Support regulatory legal matters relating to Airwallex’s business across the Americas, including advice on existing licenses and registrations and potential future applications.\n\n - Research and summarize developments in payments and financial services regulation, identifying potential impacts on business operations and strategic objectives.\n\n - Partner with Product Legal, Regulatory Compliance, Risk and Financial Crime Compliance teams on regulatory questions involving money transmission, stored value, FX, remittance, card issuing and related financial-services products.\n\n - Support Product, Strategy, Management and Commercial teams on new market entry, license expansion and regulatory mapping for new products and features.\n\n - Analyze how funds move through different payment structures and help identify the applicable licensing and regulatory requirements, escalating complex issues when appropriate.\n\n - Provide clear, practical legal guidance and risk assessments to cross-functional stakeholders, with appropriate support from senior counsel and external advisers.\n\n - Support the management of external legal counsel and consultants, including preparing instructions, reviewing advice and tracking deliverables and costs.\n\n - Assist with regulatory filings, submissions and responses in relevant Americas jurisdictions in partnership with Regulatory Compliance and senior legal counsel.\n\n - Monitor regulatory developments and help translate changes into practical guidance, procedures and implementation requirements.\n\n - Leverage AI and other tooling to improve the scale, efficiency and effectiveness of the Regulatory Legal team.\n\n - Contribute to government-relations and policy work, including research and preparation for outreach to legislators and regulatory agencies.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - Qualified lawyer with 5 years of relevant post-qualification experience.\n\n - Regulatory, financial-services or fintech experience gained in-house, in private practice or at a financial institution.\n\n - Exposure to payments, money transmission, e-money, FX, remittances, card issuing, digital financial services or another closely related regulatory area.\n\n - Working understanding of the US financial-services regulatory environment, with an interest in developing deeper expertise in state money-transmitter licensing and payment flows.\n\n - Ability to research complex legal and regulatory questions and translate findings into clear, practical advice.\n\n - Strong written and verbal communication skills, with the ability to explain legal topics to non-lawyers.\n\n - Strong collaboration and stakeholder-management skills, including the judgment to escalate issues appropriately.\n\n - Proactive, organized and ownership-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment.\n\n - Comfortable working through ambiguity, learning quickly and operating as part of a global team.\n\n\n\nPreferred qualifications:\n\n - Experience supporting state money-transmitter licensing applications, renewals, examinations, regulatory filings or related compliance work.\n\n - Experience advising on consumer or commercial financial-services products, including familiarity with Reg E, UDAAP, TILA or similar requirements.\n\n - Experience supporting new-market expansion or regulatory analysis for new products and features.\n\n - Experience working with US federal or state regulators, directly or through outside counsel.\n\n - Experience in a mix of private practice and in-house environments.\n\n - Familiarity with Canadian payments or money-services-business regulation, including RPAA, FINTRAC or provincial licensing.\n\n - Experience using or developing RegTech, LegalTech or AI tools to improve legal workflows.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$142K – $200K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$142K - $200K","compensationTiers":[{"id":"7c64f230-88e4-4a7a-8370-000c48c108fa","tierSummary":"Base $142K – $200K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"fc5baa41-95fc-4033-a77d-6268ba8c4cfd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"55e037c7-962c-4232-a318-53ab89345269","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6390ca58-3e48-4570-8883-a86a639f15d9","summary":"Base $142K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":200000}]}},{"id":"6fab0c42-c463-43dd-83d6-40768ead75a3","title":"Manager, Marketing Operations, America","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T22:29:07.301+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6fab0c42-c463-43dd-83d6-40768ead75a3","applyUrl":"https://jobs.ashbyhq.com/airwallex/6fab0c42-c463-43dd-83d6-40768ead75a3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Marketing Operations helps turn account-based marketing strategy into well-run, measurable campaigns. You'll work with Marketing and Sales teams around the world to improve customer acquisition, engagement, and retention through thoughtful campaign execution and optimization.
Own the technical execution of automated B2B marketing campaigns in Marketo, including email templates, workflows, segmentation, automation rules, lead nurturing, drip campaigns, and triggered communications.
Build and activate target account audiences across Demandbase, Hightouch, Salesforce, and Marketo, feeding audiences into LinkedIn, Google Ads, and Meta Ads to support account-based marketing.
Create landing pages using existing, team-maintained templates, and set up Outreach.io sequences and post-event automation.
Run the webinar registration and routing system, QA lead routing after every upload, and catch errors before records reach the sales team.
Support mass-email infrastructure tasks as directed, including warming additional sending domains and inboxes, without owning the underlying architecture.
Provide day-to-day support to the US Marketing and Sales teams across Marketo, Salesforce, Outreach, and Hightouch, following established playbooks and best practices.
Own quality control across your work by flagging ambiguous or risky sends, including audience segments containing existing customers or accounts owned by other regions, rather than sending on autopilot.
Ensure ABM activity follows applicable data privacy regulations, including GDPR, and Airwallex’s internal security policies for handling and processing account data.
You'll work from our San Francisco office three days a week.
5+ years of experience working with marketing automation tools, such as Marketo, and CRM systems, such as Salesforce, particularly in a B2B environment.
A track record of partnering with Marketing and Sales teams to deploy successful account-based marketing campaigns.
Strong analytical skills, a data-driven approach, and uncompromising attention to detail.
Strong communication and collaboration skills, both internally and externally.
Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.
Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.
A portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you've created. Please be prepared to include it during the interview process.
Experience with Hightouch or a similar CDP to build, manage, and activate target audiences.
Adobe Marketo Engage certification.
Basic SQL skills.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You value in-person collaboration and are happy being in the office three days a week.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nMarketing Operations helps turn account-based marketing strategy into well-run, measurable campaigns. You'll work with Marketing and Sales teams around the world to improve customer acquisition, engagement, and retention through thoughtful campaign execution and optimization.\n\n - Own the technical execution of automated B2B marketing campaigns in Marketo, including email templates, workflows, segmentation, automation rules, lead nurturing, drip campaigns, and triggered communications.\n\n - Build and activate target account audiences across Demandbase, Hightouch, Salesforce, and Marketo, feeding audiences into LinkedIn, Google Ads, and Meta Ads to support account-based marketing.\n\n - Create landing pages using existing, team-maintained templates, and set up Outreach.io http://Outreach.io sequences and post-event automation.\n\n - Run the webinar registration and routing system, QA lead routing after every upload, and catch errors before records reach the sales team.\n\n - Support mass-email infrastructure tasks as directed, including warming additional sending domains and inboxes, without owning the underlying architecture.\n\n - Provide day-to-day support to the US Marketing and Sales teams across Marketo, Salesforce, Outreach, and Hightouch, following established playbooks and best practices.\n\n - Own quality control across your work by flagging ambiguous or risky sends, including audience segments containing existing customers or accounts owned by other regions, rather than sending on autopilot.\n\n - Ensure ABM activity follows applicable data privacy regulations, including GDPR, and Airwallex’s internal security policies for handling and processing account data.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of experience working with marketing automation tools, such as Marketo, and CRM systems, such as Salesforce, particularly in a B2B environment.\n\n - A track record of partnering with Marketing and Sales teams to deploy successful account-based marketing campaigns.\n\n - Strong analytical skills, a data-driven approach, and uncompromising attention to detail.\n\n - Strong communication and collaboration skills, both internally and externally.\n\n - Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.\n\n - Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.\n\n - A portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you've created. Please be prepared to include it during the interview process.\n\n\nPREFERRED\n\n - Experience with Hightouch or a similar CDP to build, manage, and activate target audiences.\n\n - Adobe Marketo Engage certification.\n\n - Basic SQL skills.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$110K – $170K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$110K - $170K","compensationTiers":[{"id":"22201c7c-8254-4292-b561-e08c697715d6","tierSummary":"$110K – $170K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"2012756c-c24c-4585-9ff5-a3772731f2b6","summary":"$110K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":170000},{"id":"4dd1e6a0-4dd9-4085-a5d9-d9e239982007","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"db8f3504-beb3-4501-8335-8b12c13ffb53","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":170000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bb4b0d82-a68f-4949-9357-dc79a3636ab9","title":"Senior Software Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T03:25:59.649+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bb4b0d82-a68f-4949-9357-dc79a3636ab9","applyUrl":"https://jobs.ashbyhq.com/airwallex/bb4b0d82-a68f-4949-9357-dc79a3636ab9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As a Senior Backend Engineer, you'll design, build, and own the backend services and platform capabilities that power Growth at scale. You'll work on technically challenging problems at the intersection of distributed systems, AI, and data infrastructure, with direct visibility into business impact.
Build scalable backend systems, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing capabilities that power growth automation and intelligent decision-making.
Develop AI-native capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.
Own end-to-end technical delivery, independently designing, implementing, deploying, and operating complex backend services and platform components.
Design for reliability and scale, building secure, observable, highly available services while continuously improving system performance and operational excellence.
Solve ambiguous business problems, partnering with Product, Data Science, Marketing, Sales, and other engineering teams to translate requirements into pragmatic technical solutions.
Elevate engineering quality through thoughtful system design, code reviews, knowledge sharing, and mentoring other engineers.
US: You'll work from our San Francisco office three days a week.
5+ years of professional software engineering experience, with substantial experience building and operating production backend systems, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals and experience with frameworks such as FastAPI or Spring Boot.
Strong understanding of distributed systems and backend architecture, including API design, data modeling, event-driven architectures, asynchronous processing, scalability, and reliability.
Proven ability to independently design and deliver complex backend solutions, making sound technical tradeoffs and owning services from implementation through production operations.
Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively across functions, and deliver high-quality solutions with minimal oversight.
Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.
Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience with real-time data pipelines, streaming technologies, or large-scale event processing.
Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.
Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.
Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.
You're a strong builder. You enjoy turning ideas into production systems and take pride in shipping reliable, maintainable software.
You're pragmatic and outcome-oriented. You balance engineering quality with speed of execution and focus on delivering measurable impact.
You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.
You take end-to-end ownership. You care about how your systems perform in production, not just whether the code ships.
You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.
You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs a Senior Backend Engineer, you'll design, build, and own the backend services and platform capabilities that power Growth at scale. You'll work on technically challenging problems at the intersection of distributed systems, AI, and data infrastructure, with direct visibility into business impact.\n\n - Build scalable backend systems, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing capabilities that power growth automation and intelligent decision-making.\n\n - Develop AI-native capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.\n\n - Own end-to-end technical delivery, independently designing, implementing, deploying, and operating complex backend services and platform components.\n\n - Design for reliability and scale, building secure, observable, highly available services while continuously improving system performance and operational excellence.\n\n - Solve ambiguous business problems, partnering with Product, Data Science, Marketing, Sales, and other engineering teams to translate requirements into pragmatic technical solutions.\n\n - Elevate engineering quality through thoughtful system design, code reviews, knowledge sharing, and mentoring other engineers.\n \n \n\nUS: You'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional software engineering experience, with substantial experience building and operating production backend systems, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals and experience with frameworks such as FastAPI or Spring Boot.\n\n - Strong understanding of distributed systems and backend architecture, including API design, data modeling, event-driven architectures, asynchronous processing, scalability, and reliability.\n\n - Proven ability to independently design and deliver complex backend solutions, making sound technical tradeoffs and owning services from implementation through production operations.\n\n - Strong ownership, problem-solving, and collaboration skills, with the ability to navigate ambiguity, work effectively across functions, and deliver high-quality solutions with minimal oversight.\n \n \n\n\nPREFERRED\n\n - Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.\n\n - Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience with real-time data pipelines, streaming technologies, or large-scale event processing.\n\n - Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.\n\n - Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.\n\n - Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency. You proactively identify opportunities for improvement and take ownership of delivering solutions.\n\n - You're a strong builder. You enjoy turning ideas into production systems and take pride in shipping reliable, maintainable software.\n\n - You're pragmatic and outcome-oriented. You balance engineering quality with speed of execution and focus on delivering measurable impact.\n\n - You're comfortable with ambiguity. You break down complex problems, make thoughtful decisions with incomplete information, and adapt quickly.\n\n - You take end-to-end ownership. You care about how your systems perform in production, not just whether the code ships.\n\n - You communicate proactively. You surface risks early, collaborate effectively, and bring solutions rather than just problems.\n\n - You thrive in a global environment. You're comfortable working with distributed teams across APAC, EMEA, and the US.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$158K – $225K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$158K - $225K","compensationTiers":[{"id":"706c562e-a940-4e76-926c-6f86a33859c2","tierSummary":"Base Salary $158K – $225K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"b9e6d096-9428-416b-8bd6-15c8eb57e9c8","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a8ee6b7d-0116-4480-8919-11535b55053b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4ab5eb99-3937-40e7-94e2-6a10554722b0","summary":"Base Salary $158K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}},{"id":"c1ce5c89-9c88-4111-aa37-0a363d8f51c8","title":"Staff Software Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T03:27:04.746+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c1ce5c89-9c88-4111-aa37-0a363d8f51c8","applyUrl":"https://jobs.ashbyhq.com/airwallex/c1ce5c89-9c88-4111-aa37-0a363d8f51c8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As a Staff Backend Engineer, you'll play a critical role in defining the technical architecture and building the foundational systems that power Growth at scale.
Drive technical strategy and architecture for critical Growth Engineering platforms, influencing engineering decisions across multiple teams and leading complex initiatives from design through production.
Build scalable backend infrastructure, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing systems that power growth automation and intelligent decision-making.
Develop AI-native platform capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.
Design for reliability and scale, establishing strong foundations for performance, fault tolerance, observability, security, and operational excellence.
Translate ambiguous business challenges into technical solutions, partnering with Product, Data Science, Marketing, Sales, and engineering teams to deliver measurable outcomes.
Elevate engineering excellence through architectural leadership, technical mentorship, thoughtful design reviews, and hands-on contributions to complex engineering problems.
US: You'll work from our San Francisco office three days a week.
8+ years of professional software engineering experience, with substantial experience in backend development and a bachelor's degree in Computer Science, Engineering, or a related technical field.
Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals, object-oriented design skills, and experience with frameworks such as FastAPI or Spring Boot.
Deep expertise in distributed systems and backend architecture, including domain-driven design, event-driven architectures, scalability, reliability, and modern engineering practices.
Proven Staff-level technical leadership, with a track record of driving complex, cross-team engineering initiatives, shaping architectural decisions, and mentoring other engineers.
Strong ownership and execution skills, with the ability to navigate ambiguity, make pragmatic technical tradeoffs, and deliver high-quality solutions from design through production operations.
Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.
Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience with real-time data pipelines, streaming technologies, or large-scale event processing.
Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.
Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.
Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency. You proactively identify high-impact opportunities, shape technical direction, and drive execution without waiting for detailed instructions.
You think in systems. You build reusable platforms and abstractions that enable multiple teams to move faster rather than optimizing for one-off solutions.
You're pragmatic and outcome-oriented. You balance long-term architectural quality with speed of delivery, and measure success by real-world impact.
You're comfortable with ambiguity. You make thoughtful decisions with incomplete information, validate assumptions quickly, and adapt as you learn.
You lead through influence. You communicate clearly, challenge ideas constructively, mentor other engineers, and build alignment across teams.
You balance autonomy with collaboration. You know when to make decisions independently and when broader alignment is essential.
You thrive in a global environment. You're comfortable collaborating across distributed teams and time zones, including APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs a Staff Backend Engineer, you'll play a critical role in defining the technical architecture and building the foundational systems that power Growth at scale.\n\n - Drive technical strategy and architecture for critical Growth Engineering platforms, influencing engineering decisions across multiple teams and leading complex initiatives from design through production.\n\n - Build scalable backend infrastructure, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing systems that power growth automation and intelligent decision-making.\n\n - Develop AI-native platform capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.\n\n - Design for reliability and scale, establishing strong foundations for performance, fault tolerance, observability, security, and operational excellence.\n\n - Translate ambiguous business challenges into technical solutions, partnering with Product, Data Science, Marketing, Sales, and engineering teams to deliver measurable outcomes.\n\n - Elevate engineering excellence through architectural leadership, technical mentorship, thoughtful design reviews, and hands-on contributions to complex engineering problems.\n \n \n\nUS: You'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of professional software engineering experience, with substantial experience in backend development and a bachelor's degree in Computer Science, Engineering, or a related technical field.\n\n - Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals, object-oriented design skills, and experience with frameworks such as FastAPI or Spring Boot.\n\n - Deep expertise in distributed systems and backend architecture, including domain-driven design, event-driven architectures, scalability, reliability, and modern engineering practices.\n\n - Proven Staff-level technical leadership, with a track record of driving complex, cross-team engineering initiatives, shaping architectural decisions, and mentoring other engineers.\n\n - Strong ownership and execution skills, with the ability to navigate ambiguity, make pragmatic technical tradeoffs, and deliver high-quality solutions from design through production operations.\n\n\nPREFERRED\n\n - Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.\n\n - Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience with real-time data pipelines, streaming technologies, or large-scale event processing.\n\n - Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.\n\n - Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.\n\n - Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency. You proactively identify high-impact opportunities, shape technical direction, and drive execution without waiting for detailed instructions.\n\n - You think in systems. You build reusable platforms and abstractions that enable multiple teams to move faster rather than optimizing for one-off solutions.\n\n - You're pragmatic and outcome-oriented. You balance long-term architectural quality with speed of delivery, and measure success by real-world impact.\n\n - You're comfortable with ambiguity. You make thoughtful decisions with incomplete information, validate assumptions quickly, and adapt as you learn.\n\n - You lead through influence. You communicate clearly, challenge ideas constructively, mentor other engineers, and build alignment across teams.\n\n - You balance autonomy with collaboration. You know when to make decisions independently and when broader alignment is essential.\n\n - You thrive in a global environment. You're comfortable collaborating across distributed teams and time zones, including APAC, EMEA, and the US.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$163K – $279K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$163K - $279K","compensationTiers":[{"id":"5a128a87-786e-40b0-8523-9b2c41e8b9e9","tierSummary":"Base Salary $163K – $279K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"a87f40c5-d84b-46ad-ba01-21cddc16586b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1b92ec35-162b-4a8f-a053-b8e5d2c2a86e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1169fe7a-c8c4-46b8-bac5-e453cc8b6b8b","summary":"Base Salary $163K – $279K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":163000,"maxValue":279000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":163000,"maxValue":279000}]}},{"id":"d2157a58-a089-4033-93a7-76af2200b100","title":"Manager, Marketing Operations","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T08:22:31.365+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d2157a58-a089-4033-93a7-76af2200b100","applyUrl":"https://jobs.ashbyhq.com/airwallex/d2157a58-a089-4033-93a7-76af2200b100/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll help turn Airwallex’s marketing strategy into measurable execution across global Marketing and Sales teams.
Design, build, and execute B2B marketing campaigns in Marketo, including email templates, workflows, segmentation, and automation rules, owning the technical details that drive campaign performance.
Build landing pages using team-maintained templates and apply strong landing page, email, HTML, CSS, JavaScript, and email design best practices.
Build and manage target-account audiences in Demandbase, Hightouch, Salesforce, and Marketo, activating them across LinkedIn, Google Ads, and Meta Ads to support account-based marketing.
Develop complex Marketo workflows, including lead nurturing, drip campaigns, and triggered communications, to support acquisition, engagement, and retention.
Partner with regional Marketing and Sales teams to provide day-to-day support across Marketo, Salesforce, Outreach, and Hightouch, following established playbooks and best practices.
Ensure account-based marketing activities follow data privacy regulations, including GDPR, and internal security policies when handling and processing account data.
Bring structure, creativity, and operational discipline to the next phase of Airwallex’s growth, helping global teams turn marketing strategy into measurable execution.
You’ll work from our Singapore office.
Essentials
5+ years of experience working with marketing automation tools such as Marketo and CRM systems such as Salesforce, particularly in a B2B environment.
A track record of partnering with Marketing and Sales teams to deploy successful account-based marketing campaigns.
Strong analytical skills, a data-driven approach, and uncompromising attention to detail.
Strong communication and collaboration skills, both internally and externally.
Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.
Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.
A portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you’ve created.
Preferred
Experience with Hightouch or a similar customer data platform to build, manage, and activate target audiences.
Adobe Marketo Engage certification.
Basic SQL skills.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
Marketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.
If you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll help turn Airwallex’s marketing strategy into measurable execution across global Marketing and Sales teams.\n\n - Design, build, and execute B2B marketing campaigns in Marketo, including email templates, workflows, segmentation, and automation rules, owning the technical details that drive campaign performance.\n\n - Build landing pages using team-maintained templates and apply strong landing page, email, HTML, CSS, JavaScript, and email design best practices.\n\n - Build and manage target-account audiences in Demandbase, Hightouch, Salesforce, and Marketo, activating them across LinkedIn, Google Ads, and Meta Ads to support account-based marketing.\n\n - Develop complex Marketo workflows, including lead nurturing, drip campaigns, and triggered communications, to support acquisition, engagement, and retention.\n\n - Partner with regional Marketing and Sales teams to provide day-to-day support across Marketo, Salesforce, Outreach, and Hightouch, following established playbooks and best practices.\n\n - Ensure account-based marketing activities follow data privacy regulations, including GDPR, and internal security policies when handling and processing account data.\n\n - Bring structure, creativity, and operational discipline to the next phase of Airwallex’s growth, helping global teams turn marketing strategy into measurable execution.\n\nYou’ll work from our Singapore office.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of experience working with marketing automation tools such as Marketo and CRM systems such as Salesforce, particularly in a B2B environment.\n\n - A track record of partnering with Marketing and Sales teams to deploy successful account-based marketing campaigns.\n\n - Strong analytical skills, a data-driven approach, and uncompromising attention to detail.\n\n - Strong communication and collaboration skills, both internally and externally.\n\n - Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.\n\n - Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.\n\n - A portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you’ve created.\n\nPreferred\n\n - Experience with Hightouch or a similar customer data platform to build, manage, and activate target audiences.\n\n - Adobe Marketo Engage certification.\n\n - Basic SQL skills.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMarketing at Airwallex is a growth function, not a support one. The brief is ambitious: build the brand to match the platform, well-established in some markets and still emerging in others. This team leads across product marketing, brand, demand generation, and regional GTM: understanding what our platform actually does, then building the stories that make it land with real businesses, not just buyers on paper. They work closely with product, sales, and leadership, so the link between marketing activity and business outcome is direct.\n\nIf you want to build a global brand through insight, sharp positioning, and creative that earns attention and trust, this is where marketing has real leverage.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c7070452-6ec6-443c-8015-db339403634a","title":"Senior AI Engineer (Risk & Payments)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-25T02:07:19.381+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c7070452-6ec6-443c-8015-db339403634a","applyUrl":"https://jobs.ashbyhq.com/airwallex/c7070452-6ec6-443c-8015-db339403634a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll translate complex risk and payment problems into production-ready AI agent solutions that improve decision-making and workflow automation.
Design, build, and deploy intelligent systems using agentic frameworks, advanced orchestration, pragmatic model selection, and techniques such as prompting, retrieval-augmented generation, and fine-tuning.
Architect AI systems for reasoning, tool use, and multi-step workflow execution, with the reliability, scalability, security, and compliance required in financial services.
Build evaluation, monitoring, and governance capabilities that help AI systems improve safely with usage and deliver compounding value over time.
Partner with backend and frontend engineers to integrate AI reasoning into secure, production systems across risk management and payment processing.
This role is based in Singapore, and you'll work in the office five days a week.
Essentials
2+ years of experience in applied AI or machine learning engineering, including production deployments.
Strong Python skills and experience with machine learning frameworks such as PyTorch or JAX.
A track record of building and deploying AI agents, orchestration frameworks, or multi-step reasoning systems for concrete business problems.
Experience with agentic frameworks such as LangChain, LlamaIndex, AutoGen, CrewAI, Semantic Kernel, or comparable open-source stacks.
Experience applying techniques across the AI spectrum, including prompting, retrieval-augmented generation, and fine-tuning.
Strong understanding of monitoring, evaluation, and iteration in production AI systems.
Ability to balance innovation with reliability, scalability, security, and compliance.
Preferred
Experience building AI systems for risk management, payments, fraud prevention, or another highly regulated domain.
Experience designing AI systems that use tools and operate across multi-step workflows.
Experience building AI evaluation frameworks, monitoring systems, or governance controls.
Experience working closely with backend and frontend engineers to integrate AI capabilities into production products.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
You value in-person collaboration and are happy being in the office five days a week.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll translate complex risk and payment problems into production-ready AI agent solutions that improve decision-making and workflow automation.\n\n\n\n - Design, build, and deploy intelligent systems using agentic frameworks, advanced orchestration, pragmatic model selection, and techniques such as prompting, retrieval-augmented generation, and fine-tuning.\n\n - Architect AI systems for reasoning, tool use, and multi-step workflow execution, with the reliability, scalability, security, and compliance required in financial services.\n\n - Build evaluation, monitoring, and governance capabilities that help AI systems improve safely with usage and deliver compounding value over time.\n\n - Partner with backend and frontend engineers to integrate AI reasoning into secure, production systems across risk management and payment processing.\n\n\n\nThis role is based in Singapore, and you'll work in the office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n\n\n - 2+ years of experience in applied AI or machine learning engineering, including production deployments.\n\n - Strong Python skills and experience with machine learning frameworks such as PyTorch or JAX.\n\n - A track record of building and deploying AI agents, orchestration frameworks, or multi-step reasoning systems for concrete business problems.\n\n - Experience with agentic frameworks such as LangChain, LlamaIndex, AutoGen, CrewAI, Semantic Kernel, or comparable open-source stacks.\n\n - Experience applying techniques across the AI spectrum, including prompting, retrieval-augmented generation, and fine-tuning.\n\n - Strong understanding of monitoring, evaluation, and iteration in production AI systems.\n\n - Ability to balance innovation with reliability, scalability, security, and compliance.\n\n\n\nPreferred\n\n\n\n - Experience building AI systems for risk management, payments, fraud prevention, or another highly regulated domain.\n\n - Experience designing AI systems that use tools and operate across multi-step workflows.\n\n - Experience building AI evaluation frameworks, monitoring systems, or governance controls.\n\n - Experience working closely with backend and frontend engineers to integrate AI capabilities into production products.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1c60c816-badc-426e-a6f0-8c7a1a0e253b","title":"Talent Acquisition Partner, Product and Design ","department":"People & Talent","team":"Global Talent Acquisition","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-02T21:31:23.500+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1c60c816-badc-426e-a6f0-8c7a1a0e253b","applyUrl":"https://jobs.ashbyhq.com/airwallex/1c60c816-badc-426e-a6f0-8c7a1a0e253b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll own full-cycle recruiting for Airwallex's Product and Design organizations, partnering with hiring managers across Product Management, Product Strategy, Data Science, and Design to build the teams behind our payments, treasury, spend, issuing, and platform products.
Own hiring strategies for Product and Design roles by aligning senior leaders and hiring managers on role requirements, candidate assessment, and talent priorities.
Build creative, data-driven sourcing strategies and diverse pipelines through direct outreach, referrals, events, and other channels.
Deliver a high-quality recruiting process from intake through offer close, including candidate screening, structured interviews, feedback calibration, and offer negotiations.
Advise hiring managers with market intelligence, candidate insights, and pipeline data to inform hiring decisions and workforce planning.
Partner with the broader Product & Design Talent Acquisition team, Employer Branding, People Partners, and Total Rewards to strengthen Airwallex's position with product and design talent.
You'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.
7+ years of full-cycle recruiting experience, with a meaningful portion focused on product management, product strategy, design, or related disciplines in a technology or startup environment.
Proven ability to influence hiring managers and senior stakeholders on talent strategy, role requirements, and candidate assessment.
Strong sourcing skills with a track record of building diverse candidate pipelines through direct outreach, referrals, events, and creative channels.
Experience using applicant tracking systems, such as Ashby or Greenhouse, and recruiting data to manage pipelines, track metrics, and drive process improvements.
Excellent communication and organizational skills, with the ability to manage multiple searches simultaneously across different hiring manager groups.
Experience recruiting in a high-growth fintech, payments, or financial infrastructure company, with familiarity navigating global or multi-regional hiring.
Comfort operating in environments with high standards, fast iteration cycles, and evolving priorities.
An entrepreneurial mindset with a bias toward action and continuous improvement.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
Talent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll own full-cycle recruiting for Airwallex's Product and Design organizations, partnering with hiring managers across Product Management, Product Strategy, Data Science, and Design to build the teams behind our payments, treasury, spend, issuing, and platform products.\n\n - Own hiring strategies for Product and Design roles by aligning senior leaders and hiring managers on role requirements, candidate assessment, and talent priorities.\n\n - Build creative, data-driven sourcing strategies and diverse pipelines through direct outreach, referrals, events, and other channels.\n\n - Deliver a high-quality recruiting process from intake through offer close, including candidate screening, structured interviews, feedback calibration, and offer negotiations.\n\n - Advise hiring managers with market intelligence, candidate insights, and pipeline data to inform hiring decisions and workforce planning.\n\n - Partner with the broader Product & Design Talent Acquisition team, Employer Branding, People Partners, and Total Rewards to strengthen Airwallex's position with product and design talent.\n\nYou'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 7+ years of full-cycle recruiting experience, with a meaningful portion focused on product management, product strategy, design, or related disciplines in a technology or startup environment.\n\n - Proven ability to influence hiring managers and senior stakeholders on talent strategy, role requirements, and candidate assessment.\n\n - Strong sourcing skills with a track record of building diverse candidate pipelines through direct outreach, referrals, events, and creative channels.\n\n - Experience using applicant tracking systems, such as Ashby or Greenhouse, and recruiting data to manage pipelines, track metrics, and drive process improvements.\n\n - Excellent communication and organizational skills, with the ability to manage multiple searches simultaneously across different hiring manager groups.\n\n\nPREFERRED\n\n - Experience recruiting in a high-growth fintech, payments, or financial infrastructure company, with familiarity navigating global or multi-regional hiring.\n\n - Comfort operating in environments with high standards, fast iteration cycles, and evolving priorities.\n\n - An entrepreneurial mindset with a bias toward action and continuous improvement.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nTalent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$140K – $185K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140K - $185K","compensationTiers":[{"id":"fbeadb6d-b096-483e-a1a6-181493c56b36","tierSummary":"Base $140K – $185K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"055c76ca-1cc7-4670-9230-1c978dedcddc","summary":"Base $140K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":185000},{"id":"d90da3d7-8450-4e37-865c-f36b5db8933c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"cad4f19c-ac90-4430-a608-d8c1c7580f26","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":185000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2313969c-6f7a-48fe-add0-d8ad306f27c7","title":"Associate Director, Talent Acquisition (Product & Design)","department":"People & Talent","team":"Global Talent Acquisition","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T20:56:57.126+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2313969c-6f7a-48fe-add0-d8ad306f27c7","applyUrl":"https://jobs.ashbyhq.com/airwallex/2313969c-6f7a-48fe-add0-d8ad306f27c7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Talent Acquisition is central to how Airwallex builds and scales its global teams. In this role, you'll lead recruiting across Product and Design, combining strategic workforce planning with hands-on team leadership and trusted partnership with senior leaders.
Lead and develop a global team of recruiters across Product and Design, setting a high standard for performance, accountability, and continuous improvement.
Serve as a trusted talent partner to senior Product and Design leaders, shaping hiring strategy and aligning recruiting plans with business priorities and headcount goals.
Own market intelligence, candidate insights, and data-driven recommendations that inform executive-level workforce planning and hiring decisions.
Design and improve recruiting processes, interview frameworks, and assessment standards to raise hiring quality, speed, and candidate experience.
Use recruiting metrics, pipeline data, and competitive insights to identify bottlenecks, measure team effectiveness, and drive operational improvements.
Partner with Employer Branding, People Partners, and Total Rewards to position Airwallex as an employer of choice for Product and Design talent globally.
You'll work from our San Francisco office on Mondays, Wednesdays and Thursdays.
12+ years of experience in recruiting, including 5+ years leading global recruiting teams and a track record of building high-performing teams.
Deep experience recruiting for Product Management, Product Strategy, Design, or related disciplines in a technology or fintech environment.
Demonstrated ability to partner with and influence C-level and senior leaders on talent acquisition strategy, hiring standards, and workforce planning.
Strong analytical skills, with experience using recruiting data, ATS reporting such as Ashby or Greenhouse, and pipeline metrics to drive decisions and process improvements.
Proven ability to design and implement structured interview frameworks, calibration processes, and candidate assessment standards at scale.
Experience in a high-growth, global fintech or payments company, with familiarity navigating multi-regional hiring across APAC, EMEA, and the Americas.
Comfort operating in environments with high standards, fast iteration cycles, and evolving priorities.
An entrepreneurial mindset with a bias toward action and continuous improvement.
Curiosity to learn quickly, adapt fast, and grow through stretch opportunities, with a genuine passion for building teams that shape the future of financial technology.
You own the outcome and you don't wait for permission to fix what's broken.
You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
Talent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nTalent Acquisition is central to how Airwallex builds and scales its global teams. In this role, you'll lead recruiting across Product and Design, combining strategic workforce planning with hands-on team leadership and trusted partnership with senior leaders.\n\n - Lead and develop a global team of recruiters across Product and Design, setting a high standard for performance, accountability, and continuous improvement.\n\n - Serve as a trusted talent partner to senior Product and Design leaders, shaping hiring strategy and aligning recruiting plans with business priorities and headcount goals.\n\n - Own market intelligence, candidate insights, and data-driven recommendations that inform executive-level workforce planning and hiring decisions.\n\n - Design and improve recruiting processes, interview frameworks, and assessment standards to raise hiring quality, speed, and candidate experience.\n\n - Use recruiting metrics, pipeline data, and competitive insights to identify bottlenecks, measure team effectiveness, and drive operational improvements.\n\n - Partner with Employer Branding, People Partners, and Total Rewards to position Airwallex as an employer of choice for Product and Design talent globally.\n\nYou'll work from our San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 12+ years of experience in recruiting, including 5+ years leading global recruiting teams and a track record of building high-performing teams.\n\n - Deep experience recruiting for Product Management, Product Strategy, Design, or related disciplines in a technology or fintech environment.\n\n - Demonstrated ability to partner with and influence C-level and senior leaders on talent acquisition strategy, hiring standards, and workforce planning.\n\n - Strong analytical skills, with experience using recruiting data, ATS reporting such as Ashby or Greenhouse, and pipeline metrics to drive decisions and process improvements.\n\n - Proven ability to design and implement structured interview frameworks, calibration processes, and candidate assessment standards at scale.\n\n\nPREFERRED\n\n - Experience in a high-growth, global fintech or payments company, with familiarity navigating multi-regional hiring across APAC, EMEA, and the Americas.\n\n - Comfort operating in environments with high standards, fast iteration cycles, and evolving priorities.\n\n - An entrepreneurial mindset with a bias toward action and continuous improvement.\n\n - Curiosity to learn quickly, adapt fast, and grow through stretch opportunities, with a genuine passion for building teams that shape the future of financial technology.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nTalent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $240K","compensationTiers":[{"id":"5106155f-af72-4076-b7c4-f8f7a0453888","tierSummary":"Base $180K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"bc7721ab-3858-4a02-a273-734c14052784","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"49dc0ead-2d54-4e53-8b3d-cbdcddf0adde","summary":"Base $180K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000},{"id":"0eb42797-6903-4813-b54c-c056601c81f2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"193ae86b-eb5b-4408-b365-27f014e8e3d8","title":"Senior Manager, FCC Monitoring","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"US - Dallas","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T16:44:40.501+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75201","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/193ae86b-eb5b-4408-b365-27f014e8e3d8","applyUrl":"https://jobs.ashbyhq.com/airwallex/193ae86b-eb5b-4408-b365-27f014e8e3d8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you’ll make impact
As Senior Manager, FCC Monitoring, you’ll build and run the monitoring program that provides independent oversight of Airwallex’s global financial crime compliance framework. You’ll assess whether the program is working as intended, identify gaps and emerging risks, and turn your findings into clear actions for the business. This is a high-impact individual contributor role with significant autonomy, partnering with senior stakeholders across Financial Crime Compliance, Risk, Legal, Product, Operations, Technology, and leadership. You’ll help give regulators and banking partners confidence in the strength and effectiveness of our program.
Assess the ongoing effectiveness of the Group Financial Crime Program across governance, risk assessments, monitoring frameworks, issue management, regulatory reporting, and regulatory change.
Build and embed a risk-based monitoring approach across key focus areas, including EWRA, transaction monitoring programs, enhanced customer due diligence, and suspicious matter reporting.
Monitor adherence to AML and sanctions obligations across key jurisdictions, identifying compliance gaps, emerging risks, and areas requiring remediation.
Deliver clear, useful reporting to senior leaders, governance forums, and Board stakeholders on program effectiveness, risk exposure, and remediation progress.
Partner across FCC, MLRO, Risk, Legal, Product, Operations, and Technology teams to drive follow-through and strengthen the program over time.
This role is remote, based in Dallas.
What we’re looking for
Essentials
10+ years of experience in Financial Crime Compliance, AML, sanctions, or financial crime risk management within a global financial institution, fintech, payments business, or regulatory environment.
Deep understanding of global AML and sanctions frameworks, including regulatory expectations across the US, UK and EMEA, Australia, New Zealand, and broader APAC.
Proven experience building or running a monitoring program and improving the effectiveness of a financial crime compliance framework over time.
Strong stakeholder management and influencing skills, with the ability to work effectively with senior executives, regulators, and global business leaders on complex financial crime matters.
Strong judgment, independence, and attention to detail, with the ability to manage your own workload and operate effectively in a fast-moving environment.
Preferred
Experience working with or supporting Group MLRO, Regional MLRO, or Country MLRO functions, including governance committees, regulatory engagement, and risk oversight.
Experience in a global fintech, payments business, digital bank, or other fast-paced financial services environment.
Risk and controls experience, with a practical understanding of how to assess program design and operating effectiveness.
Experience preparing executive-level reporting and escalating material issues through the right governance forums.
CAMS, ICA, or another recognised financial crime, compliance, or risk qualification.
You’ll thrive here if
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
Learn more about your team
The Financial Crimes Compliance team builds and oversees Airwallexs global financial crime framework across AML/CTF, sanctions, risk assessment, FCC operations, monitoring and testing, and investigations. The team works closely with Product, Operations, Risk, Regulatory Legal & Compliance, and regional MLROs to make sure our controls are well designed, practical, and effective as Airwallex scales globally.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you’ll make impact\n\nAs Senior Manager, FCC Monitoring, you’ll build and run the monitoring program that provides independent oversight of Airwallex’s global financial crime compliance framework. You’ll assess whether the program is working as intended, identify gaps and emerging risks, and turn your findings into clear actions for the business. This is a high-impact individual contributor role with significant autonomy, partnering with senior stakeholders across Financial Crime Compliance, Risk, Legal, Product, Operations, Technology, and leadership. You’ll help give regulators and banking partners confidence in the strength and effectiveness of our program.\n\n - Assess the ongoing effectiveness of the Group Financial Crime Program across governance, risk assessments, monitoring frameworks, issue management, regulatory reporting, and regulatory change.\n\n - Build and embed a risk-based monitoring approach across key focus areas, including EWRA, transaction monitoring programs, enhanced customer due diligence, and suspicious matter reporting.\n\n - Monitor adherence to AML and sanctions obligations across key jurisdictions, identifying compliance gaps, emerging risks, and areas requiring remediation.\n\n - Deliver clear, useful reporting to senior leaders, governance forums, and Board stakeholders on program effectiveness, risk exposure, and remediation progress.\n\n - Partner across FCC, MLRO, Risk, Legal, Product, Operations, and Technology teams to drive follow-through and strengthen the program over time.\n\n\n\nThis role is remote, based in Dallas.\n\n\n\nWhat we’re looking for\n\n\n\nEssentials\n\n - 10+ years of experience in Financial Crime Compliance, AML, sanctions, or financial crime risk management within a global financial institution, fintech, payments business, or regulatory environment.\n\n - Deep understanding of global AML and sanctions frameworks, including regulatory expectations across the US, UK and EMEA, Australia, New Zealand, and broader APAC.\n\n - Proven experience building or running a monitoring program and improving the effectiveness of a financial crime compliance framework over time.\n\n - Strong stakeholder management and influencing skills, with the ability to work effectively with senior executives, regulators, and global business leaders on complex financial crime matters.\n\n - Strong judgment, independence, and attention to detail, with the ability to manage your own workload and operate effectively in a fast-moving environment.\n \n \n\nPreferred\n\n - Experience working with or supporting Group MLRO, Regional MLRO, or Country MLRO functions, including governance committees, regulatory engagement, and risk oversight.\n\n - Experience in a global fintech, payments business, digital bank, or other fast-paced financial services environment.\n\n - Risk and controls experience, with a practical understanding of how to assess program design and operating effectiveness.\n\n - Experience preparing executive-level reporting and escalating material issues through the right governance forums.\n\n - CAMS, ICA, or another recognised financial crime, compliance, or risk qualification.\n \n \n\nYou’ll thrive here if\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n \n \n\nLearn more about your team\n\nThe Financial Crimes Compliance team builds and oversees Airwallexs global financial crime framework across AML/CTF, sanctions, risk assessment, FCC operations, monitoring and testing, and investigations. The team works closely with Product, Operations, Risk, Regulatory Legal & Compliance, and regional MLROs to make sure our controls are well designed, practical, and effective as Airwallex scales globally.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $180K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $180K","compensationTiers":[{"id":"ebb0b1fb-d929-42e3-9ccf-d0680db76300","tierSummary":"Base Salary $150K – $180K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"8b833e07-fd9d-4a34-a3a5-c855653ee674","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ae1d0c9b-5f25-4144-81e0-3cce7dd73e42","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b0a61d2e-a200-4cdf-9c27-e2ce3b6dd64d","summary":"Base Salary $150K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":180000}]}},{"id":"a260a7fa-7c2c-415d-82b1-522302dd1f5b","title":"Senior Regulatory Compliance Manager","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T01:14:38.950+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a260a7fa-7c2c-415d-82b1-522302dd1f5b","applyUrl":"https://jobs.ashbyhq.com/airwallex/a260a7fa-7c2c-415d-82b1-522302dd1f5b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.
The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.
This role has a specific focus on our business in Korea. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Director, Regulatory Compliance, Asia (based in Singapore).
As Manager, Regulatory Compliance, Korea you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.
Responsibilities:
Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes
Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Korea and support and / or manage regulatory requests
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business
Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences
Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity
Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required
Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications:
Bachelor’s degree with a minimum of 6 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above
Familiarity with financial regulatory laws, rules, regulations and industry best practices in Korea but also more broadly across the Asia region.
Data proficiency - ability to work with data and leverage it for strategic decision-making
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges
Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity
Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions
Understanding of financial products and related conduct risk, ethics, and controls
Preferred Qualification:
Demonstrable experience dealing with the FSC and FSS in Korea and other financial services regulators across the Asia region
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks.\n\nThe Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment, and high performance.\n\nThis role has a specific focus on our business in Korea. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Director, Regulatory Compliance, Asia (based in Singapore).\n\n\n\n\nWHAT YOU'LL DO\n\nAs Manager, Regulatory Compliance, Korea you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services and money remittance regulatory compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.\n\nResponsibilities:\n\n - Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes\n\n - Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators\n\n - Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Korea and support and / or manage regulatory requests\n\n - Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate\n\n - Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business\n\n - Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)\n\n - Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences\n\n - Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity\n\n - Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required\n\n - Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum Qualifications:\n\n - Bachelor’s degree with a minimum of 6 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above\n\n - Familiarity with financial regulatory laws, rules, regulations and industry best practices in Korea but also more broadly across the Asia region.\n\n - Data proficiency - ability to work with data and leverage it for strategic decision-making\n\n - Ability to operate strategically and think creatively to solve complex regulatory compliance challenges\n\n - Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff\n\n - Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity\n\n - Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions\n\n - Understanding of financial products and related conduct risk, ethics, and controls\n\nPreferred Qualification:\n\n - Demonstrable experience dealing with the FSC and FSS in Korea and other financial services regulators across the Asia region\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"02234e0a-e1fc-4b23-b3e6-513200e4ff80","title":"Lead AI Engineer","department":"Engineering","team":"AI","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-26T05:07:45.231+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/02234e0a-e1fc-4b23-b3e6-513200e4ff80","applyUrl":"https://jobs.ashbyhq.com/airwallex/02234e0a-e1fc-4b23-b3e6-513200e4ff80/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the technical design, execution, and people leadership for Kai, Airwallex’s AI assistant for complex financial work. You’ll turn rapidly evolving LLM and agent capabilities into reliable, observable, and safe production systems that understand intent, retrieve business context, reason over products and data, and take appropriate actions.
You’ll set the technical direction for agent orchestration, context and retrieval, tool integrations, identity and access control, observability, evaluation, and responsible action-taking, while balancing quality, latency, reliability, cost, security, and time to market.
You’ll work closely with Product, Design, Data, Security, Infrastructure, and domain teams to deliver trusted AI products and reusable platforms that can scale across Airwallex.
You’ll manage, coach, and develop AI, backend, and frontend engineers, set clear expectations, and raise the engineering bar through hiring, feedback, and technical mentorship.
You'll work from our Singapore office five days a week.
You have 8+ years of software engineering experience, including 2+ years leading, managing, or formally mentoring engineers.
You have a track record of building strong teams and delivering complex products end to end.
You have deep experience designing and operating scalable agentic architecture, backend systems, or distributed systems.
You understand the engineering realities of retrieval, model integration, agent workflows, evaluation, observability, and changing model behaviour.
You bring a disciplined approach to evaluation, monitoring, incident management, performance, testing, and operational readiness.
You understand secure software design, including authentication, authorisation, data protection, auditability, and abuse prevention.
You can define and evolve technical architecture across agent orchestration, context and retrieval, tool integrations, identity and access control, observability, and evaluation systems.
You can lead the delivery of production-grade AI features from discovery through launch and iteration.
You can establish product and model success metrics, instrument customer journeys, and use real-world feedback to improve AI usefulness and trustworthiness.
You can build repeatable, versioned evaluation practices for task success, groundedness, tool use, safety, and domain-specific failure modes.
You can define launch criteria, staged-rollout and rollback mechanisms, and monitoring that detects regressions as models, prompts, and data evolve.
You can drive engineering excellence across service design, APIs, data pipelines, reliability, performance, cost efficiency, testing, incident response, and operational readiness.
You can define and improve SLOs for critical AI services.
You can champion robust authentication, authorisation, permission checks, auditability, and human-in-the-loop patterns for agent actions.
You can create reusable agent platforms, developer tooling, quality frameworks, and engineering standards that allow multiple teams to safely ship high-quality AI experiences.
You communicate technical decisions and risks clearly to stakeholders and work effectively with Product, Design, Data, Security, Infrastructure, and domain teams.
You're comfortable owning the roadmap yourself.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You simplify complexity rather than hiding behind it.
AI at Airwallex is building the path from financial software to autonomous finance. At the center of this vision is Kai, Airwallex’s AI assistant and the intelligent interface to our global financial platform. Kai connects AI with capabilities across payments, accounts, transfers, cards, expenses, and other financial workflows—enabling customers to describe what they want to achieve while the system handles more of the complexity underneath.
You’ll build intelligent financial products and autonomous agents that understand business context, plan and reason across multi-step workflows, execute actions within clearly defined controls, and learn from outcomes. The work spans agent architecture, orchestration, context and knowledge systems, ontology, evaluation, governance, monitoring, and reliability.
The challenge is uniquely demanding: AI systems are probabilistic, while moving money requires precision, permissions, auditability, deterministic controls, and regulatory compliance. You’ll help define where AI should reason and where financial infrastructure must remain deterministic—turning frontier models into safe, controllable systems that businesses can trust.
Join exceptional engineers advancing Kai from assistance to action and, ultimately, toward autonomous finance—where customers define the outcome they want and intelligent systems securely execute more of the work required to achieve it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the technical design, execution, and people leadership for Kai, Airwallex’s AI assistant for complex financial work. You’ll turn rapidly evolving LLM and agent capabilities into reliable, observable, and safe production systems that understand intent, retrieve business context, reason over products and data, and take appropriate actions.\n\nYou’ll set the technical direction for agent orchestration, context and retrieval, tool integrations, identity and access control, observability, evaluation, and responsible action-taking, while balancing quality, latency, reliability, cost, security, and time to market.\n\nYou’ll work closely with Product, Design, Data, Security, Infrastructure, and domain teams to deliver trusted AI products and reusable platforms that can scale across Airwallex.\n\nYou’ll manage, coach, and develop AI, backend, and frontend engineers, set clear expectations, and raise the engineering bar through hiring, feedback, and technical mentorship.\n\n\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - You have 8+ years of software engineering experience, including 2+ years leading, managing, or formally mentoring engineers.\n\n - You have a track record of building strong teams and delivering complex products end to end.\n\n - You have deep experience designing and operating scalable agentic architecture, backend systems, or distributed systems.\n\n - You understand the engineering realities of retrieval, model integration, agent workflows, evaluation, observability, and changing model behaviour.\n\n - You bring a disciplined approach to evaluation, monitoring, incident management, performance, testing, and operational readiness.\n\n - You understand secure software design, including authentication, authorisation, data protection, auditability, and abuse prevention.\n\n - You can define and evolve technical architecture across agent orchestration, context and retrieval, tool integrations, identity and access control, observability, and evaluation systems.\n\n - You can lead the delivery of production-grade AI features from discovery through launch and iteration.\n\n - You can establish product and model success metrics, instrument customer journeys, and use real-world feedback to improve AI usefulness and trustworthiness.\n\n - You can build repeatable, versioned evaluation practices for task success, groundedness, tool use, safety, and domain-specific failure modes.\n\n - You can define launch criteria, staged-rollout and rollback mechanisms, and monitoring that detects regressions as models, prompts, and data evolve.\n\n - You can drive engineering excellence across service design, APIs, data pipelines, reliability, performance, cost efficiency, testing, incident response, and operational readiness.\n\n - You can define and improve SLOs for critical AI services.\n\n - You can champion robust authentication, authorisation, permission checks, auditability, and human-in-the-loop patterns for agent actions.\n\n - You can create reusable agent platforms, developer tooling, quality frameworks, and engineering standards that allow multiple teams to safely ship high-quality AI experiences.\n\n - You communicate technical decisions and risks clearly to stakeholders and work effectively with Product, Design, Data, Security, Infrastructure, and domain teams.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nAI at Airwallex is building the path from financial software to autonomous finance. At the center of this vision is Kai, Airwallex’s AI assistant and the intelligent interface to our global financial platform. Kai connects AI with capabilities across payments, accounts, transfers, cards, expenses, and other financial workflows—enabling customers to describe what they want to achieve while the system handles more of the complexity underneath.\n\nYou’ll build intelligent financial products and autonomous agents that understand business context, plan and reason across multi-step workflows, execute actions within clearly defined controls, and learn from outcomes. The work spans agent architecture, orchestration, context and knowledge systems, ontology, evaluation, governance, monitoring, and reliability.\n\nThe challenge is uniquely demanding: AI systems are probabilistic, while moving money requires precision, permissions, auditability, deterministic controls, and regulatory compliance. You’ll help define where AI should reason and where financial infrastructure must remain deterministic—turning frontier models into safe, controllable systems that businesses can trust.\n\nJoin exceptional engineers advancing Kai from assistance to action and, ultimately, toward autonomous finance—where customers define the outcome they want and intelligent systems securely execute more of the work required to achieve it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8178b730-f8f0-4224-962c-cfaa0a0e8409","title":"Revenue Systems Manager, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-02T23:13:36.667+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8178b730-f8f0-4224-962c-cfaa0a0e8409","applyUrl":"https://jobs.ashbyhq.com/airwallex/8178b730-f8f0-4224-962c-cfaa0a0e8409/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll drive scalable revenue growth across Airwallex’s business divisions by improving revenue systems, data, integrations, and automations.
Drive scalable revenue growth by improving revenue systems, data, integrations, and automations.
Partner with Revenue, Marketing, Data, and Product teams to shape scalable revenue-system design and translate complex business requirements into flexible solutions.
Manage the go-to-market technology stack, support ad hoc queries, and train teams on best practices.
Lead process-optimisation initiatives across the commercial organisation, identifying opportunities to improve efficiency and operational impact.
Communicate clear recommendations to senior stakeholders, including the CRO and Regional General Managers.
You’ll work from our San Francisco office three days a week.
A bachelor’s degree or equivalent, with demonstrated academic achievement.
3+ years of experience in business analysis, systems design and administration, or IT transformations.
Hands-on experience with Salesforce configuration, including Flows, Permission Sets, and Object Schema.
A strong ownership mentality and self-starter attitude — you’re resilient under pressure, comfortable navigating a global organisation, and ready to roll up your sleeves to identify and prioritise opportunities.
Excellent communication skills, with the ability to work effectively with technical and non-technical stakeholders.
Strong analytical and data-driven problem-solving skills.
Experience working in a high-growth technology company.
Hands-on experience with the Salesforce technology stack, including Apex, LWC, or Visualforce.
Hands-on experience building with AI.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll drive scalable revenue growth across Airwallex’s business divisions by improving revenue systems, data, integrations, and automations.\n\n - Drive scalable revenue growth by improving revenue systems, data, integrations, and automations.\n\n - Partner with Revenue, Marketing, Data, and Product teams to shape scalable revenue-system design and translate complex business requirements into flexible solutions.\n\n - Manage the go-to-market technology stack, support ad hoc queries, and train teams on best practices.\n\n - Lead process-optimisation initiatives across the commercial organisation, identifying opportunities to improve efficiency and operational impact.\n\n - Communicate clear recommendations to senior stakeholders, including the CRO and Regional General Managers.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or equivalent, with demonstrated academic achievement.\n\n - 3+ years of experience in business analysis, systems design and administration, or IT transformations.\n\n - Hands-on experience with Salesforce configuration, including Flows, Permission Sets, and Object Schema.\n\n - A strong ownership mentality and self-starter attitude — you’re resilient under pressure, comfortable navigating a global organisation, and ready to roll up your sleeves to identify and prioritise opportunities.\n\n - Excellent communication skills, with the ability to work effectively with technical and non-technical stakeholders.\n\n - Strong analytical and data-driven problem-solving skills.\n\n\nPREFERRED\n\n - Experience working in a high-growth technology company.\n\n - Hands-on experience with the Salesforce technology stack, including Apex, LWC, or Visualforce.\n\n - Hands-on experience building with AI.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$121K – $185K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$121K - $185K","compensationTiers":[{"id":"638d7045-ccf9-4c23-af98-0864b242713b","tierSummary":"$121K – $185K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"13101757-4995-4d10-9bfc-b9b01a913b01","summary":"$121K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":121000,"maxValue":185000},{"id":"14bddd7d-8809-4a34-bbec-b231ba76ed25","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"cc349c3c-ca77-43d2-962e-b21d05dcf5f9","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":121000,"maxValue":185000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8e12a614-48e4-4c03-abf7-ea1c5f95e724","title":"Senior Manager, Strategy & Operations, CEO Office","department":"Operations","team":"CEO Office","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T08:27:29.072+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8e12a614-48e4-4c03-abf7-ea1c5f95e724","applyUrl":"https://jobs.ashbyhq.com/airwallex/8e12a614-48e4-4c03-abf7-ea1c5f95e724/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Manager, Strategy & Operations, CEO Office, you’ll own the end-to-end expansion of Airwallex into new markets across APAC — from defining market-entry strategy through licensing, product readiness, operational launch, and preparation for commercial scale-up. You’ll work directly with executive leadership to solve the regulatory, product, and operating problems required to establish Airwallex as a local financial platform in each market.
Own the strategy for where and how Airwallex expands next across APAC, sizing opportunities, prioritising markets, and defining what it takes to win in each one.
Design the market-entry model for each market, including the licensing path, entity structure, and commercial model, translating regulatory and licensing requirements into the operating model Airwallex needs on the ground.
Shape the product roadmap with Product and Engineering, turning regulatory and licensing requirements into concrete product scope and sequencing so the roadmap supports local launch and scale.
Partner directly with CEO Office leadership and senior executives to frame decisions on global expansion, presenting recommendations on market prioritisation, launch readiness, and investment.
Build the operating system for market launches by creating AI-assisted tools, templates, dashboards, and operating rhythms for licence mapping, competitor analysis, reporting, and workflow automation.
Own the go/no-go and launch-readiness process, coordinating cross-functional sign-off, risk assessment, and mitigation plans across product, operational, regulatory, and commercial dimensions.
Flex onto priority CEO Office initiatives beyond core market launches, including strategic reviews, restructuring or migration projects, crisis-response workstreams, and cross-market structuring exercises.
Work directly with executive leadership to solve the regulatory, product, and operating problems required to establish Airwallex as a local financial platform in each market.
This role is based in Singapore.
Essentials
7+ years of experience in top-tier strategy consulting, regulatory or financial services law, or strategy and expansion roles in fintech or payments, with meaningful exposure to market-entry or licensing-driven projects.
A proven track record of owning complex, multi-stakeholder programmes end to end, including planning, execution, and executive-level updates.
Strong operating discipline, with confidence structuring multi-workstream programmes, running governance cadences, managing dependencies across functions, and driving timely decision-making.
Experience working with or around regulatory and licensing topics in financial services, such as payments, e-money, banking, or card issuing, and comfort engaging with Legal, Risk, and Compliance counterparts.
Demonstrated use of AI tools in day-to-day work, such as regulatory research, licence mapping, competitive analysis, documentation, or workflow automation, with good judgment on verification and when to involve subject-matter experts.
Exceptional stakeholder management and communication skills, including the ability to simplify complex issues, influence senior leaders, and create clear, concise materials for steering forums.
High ownership, comfort with ambiguity, and a willingness to get hands-on in the details to move launches forward in a fast-paced environment.
Preferred
Direct experience driving new-market launches or licence applications in APAC for a fintech, payments provider, or financial institution.
A background that combines strategic problem-solving and execution, such as experience in both consulting and an in-house operating role, or in both legal or regulatory and commercial or product-adjacent roles.
Familiarity with cross-functional global expansion and product-launch processes, including how Product, Engineering, Legal, Compliance, Risk, and Operations intersect for new-country launches.
Experience working in or closely with a CEO Office, Strategy & Operations, or similar central team that runs company-level initiatives and special projects.
Comfort building and iterating lightweight AI tooling to standardise launch execution and automate status, risk tracking, and dependency management over time.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Manager, Strategy & Operations, CEO Office, you’ll own the end-to-end expansion of Airwallex into new markets across APAC — from defining market-entry strategy through licensing, product readiness, operational launch, and preparation for commercial scale-up. You’ll work directly with executive leadership to solve the regulatory, product, and operating problems required to establish Airwallex as a local financial platform in each market.\n\n - Own the strategy for where and how Airwallex expands next across APAC, sizing opportunities, prioritising markets, and defining what it takes to win in each one.\n\n - Design the market-entry model for each market, including the licensing path, entity structure, and commercial model, translating regulatory and licensing requirements into the operating model Airwallex needs on the ground.\n\n - Shape the product roadmap with Product and Engineering, turning regulatory and licensing requirements into concrete product scope and sequencing so the roadmap supports local launch and scale.\n\n - Partner directly with CEO Office leadership and senior executives to frame decisions on global expansion, presenting recommendations on market prioritisation, launch readiness, and investment.\n\n - Build the operating system for market launches by creating AI-assisted tools, templates, dashboards, and operating rhythms for licence mapping, competitor analysis, reporting, and workflow automation.\n\n - Own the go/no-go https://app.glean.com/go/no-go and launch-readiness process, coordinating cross-functional sign-off, risk assessment, and mitigation plans across product, operational, regulatory, and commercial dimensions.\n\n - Flex onto priority CEO Office initiatives beyond core market launches, including strategic reviews, restructuring or migration projects, crisis-response workstreams, and cross-market structuring exercises.\n\n - Work directly with executive leadership to solve the regulatory, product, and operating problems required to establish Airwallex as a local financial platform in each market.\n\nThis role is based in Singapore.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years of experience in top-tier strategy consulting, regulatory or financial services law, or strategy and expansion roles in fintech or payments, with meaningful exposure to market-entry or licensing-driven projects.\n\n - A proven track record of owning complex, multi-stakeholder programmes end to end, including planning, execution, and executive-level updates.\n\n - Strong operating discipline, with confidence structuring multi-workstream programmes, running governance cadences, managing dependencies across functions, and driving timely decision-making.\n\n - Experience working with or around regulatory and licensing topics in financial services, such as payments, e-money, banking, or card issuing, and comfort engaging with Legal, Risk, and Compliance counterparts.\n\n - Demonstrated use of AI tools in day-to-day work, such as regulatory research, licence mapping, competitive analysis, documentation, or workflow automation, with good judgment on verification and when to involve subject-matter experts.\n\n - Exceptional stakeholder management and communication skills, including the ability to simplify complex issues, influence senior leaders, and create clear, concise materials for steering forums.\n\n - High ownership, comfort with ambiguity, and a willingness to get hands-on in the details to move launches forward in a fast-paced environment.\n\nPreferred\n\n - Direct experience driving new-market launches or licence applications in APAC for a fintech, payments provider, or financial institution.\n\n - A background that combines strategic problem-solving and execution, such as experience in both consulting and an in-house operating role, or in both legal or regulatory and commercial or product-adjacent roles.\n\n - Familiarity with cross-functional global expansion and product-launch processes, including how Product, Engineering, Legal, Compliance, Risk, and Operations intersect for new-country launches.\n\n - Experience working in or closely with a CEO Office, Strategy & Operations, or similar central team that runs company-level initiatives and special projects.\n\n - Comfort building and iterating lightweight AI tooling to standardise launch execution and automate status, risk tracking, and dependency management over time.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ba58b0a7-b823-455c-9e63-0f3baec56c81","title":"Staff Software Engineer, Payments ","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T10:03:04.536+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ba58b0a7-b823-455c-9e63-0f3baec56c81","applyUrl":"https://jobs.ashbyhq.com/airwallex/ba58b0a7-b823-455c-9e63-0f3baec56c81/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll define the technical direction for Airwallex’s Payments Platform, lead architecture decisions and build highly reliable, high-volume distributed systems that directly affect merchant experience and business outcomes.
You’ll design and build scalable backend services, REST APIs, event-driven systems and integration components within a microservices architecture, connecting with our React frontend. You’ll drive complex initiatives across payment gateways, acquiring, issuing, card networks and local payment methods, while partnering with product, business, infrastructure and external engineering teams to turn merchant needs into technical solutions.
You’ll raise the engineering bar through architectural reviews, thoughtful approaches to technical debt, strong design practices, code quality, testing, observability, reliability and mentorship.
Essentials
10+ years of software engineering experience, including Staff-level technical leadership or equivalent ownership of complex backend systems.
Strong experience designing and operating high-volume distributed systems, preferably in payments, fintech, commerce or financial infrastructure.
Recent hands-on experience with Java or Kotlin and Spring or Spring Boot.
Expert experience building REST APIs, backend microservices, Kafka-based event streams and distributed data stores such as Cassandra, Hazelcast, Oracle Coherence or similar.
Experience with cloud platforms such as GCP or AWS, plus Docker and Kubernetes.
Strong familiarity with observability and operational tooling such as New Relic, StatsD, ELK, Datadog, Prometheus or similar.
A proven ability to lead projects from concept to production, with a focus on quality, testing, reliability and maintainability.
Excellent communication skills and the ability to influence across engineering, product and business stakeholders.
Preferred
Experience building payment gateways, acquiring platforms, issuing platforms or payment acceptance infrastructure.
Experience integrating major card networks such as Visa and Mastercard.
Experience with local payment methods such as iDEAL, Klarna, Trustly or similar.
Familiarity with authorisation, capture, refunds, chargebacks, settlement, reconciliation, fraud, risk or PCI/compliance workflows.
Experience mentoring senior engineers and leading cross-team technical initiatives.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
Payments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll define the technical direction for Airwallex’s Payments Platform, lead architecture decisions and build highly reliable, high-volume distributed systems that directly affect merchant experience and business outcomes.\n\nYou’ll design and build scalable backend services, REST APIs, event-driven systems and integration components within a microservices architecture, connecting with our React frontend. You’ll drive complex initiatives across payment gateways, acquiring, issuing, card networks and local payment methods, while partnering with product, business, infrastructure and external engineering teams to turn merchant needs into technical solutions.\n\nYou’ll raise the engineering bar through architectural reviews, thoughtful approaches to technical debt, strong design practices, code quality, testing, observability, reliability and mentorship.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of software engineering experience, including Staff-level technical leadership or equivalent ownership of complex backend systems.\n\n - Strong experience designing and operating high-volume distributed systems, preferably in payments, fintech, commerce or financial infrastructure.\n\n - Recent hands-on experience with Java or Kotlin and Spring or Spring Boot.\n\n - Expert experience building REST APIs, backend microservices, Kafka-based event streams and distributed data stores such as Cassandra, Hazelcast, Oracle Coherence or similar.\n\n - Experience with cloud platforms such as GCP or AWS, plus Docker and Kubernetes.\n\n - Strong familiarity with observability and operational tooling such as New Relic, StatsD, ELK, Datadog, Prometheus or similar.\n\n - A proven ability to lead projects from concept to production, with a focus on quality, testing, reliability and maintainability.\n\n - Excellent communication skills and the ability to influence across engineering, product and business stakeholders.\n\nPreferred\n\n - Experience building payment gateways, acquiring platforms, issuing platforms or payment acceptance infrastructure.\n\n - Experience integrating major card networks such as Visa and Mastercard.\n\n - Experience with local payment methods such as iDEAL, Klarna, Trustly or similar.\n\n - Familiarity with authorisation, capture, refunds, chargebacks, settlement, reconciliation, fraud, risk or PCI/compliance workflows.\n\n - Experience mentoring senior engineers and leading cross-team technical initiatives.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nPayments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1f88a30a-a8e8-4271-9d8b-73ae5caec5ea","title":"Senior Regulatory Compliance Manager, HK","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T03:10:50.610+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1f88a30a-a8e8-4271-9d8b-73ae5caec5ea","applyUrl":"https://jobs.ashbyhq.com/airwallex/1f88a30a-a8e8-4271-9d8b-73ae5caec5ea/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. We work at the intersection of law, regulation, risk, and business execution, partnering closely with teams across the company to navigate complexity, enable growth, and protect the trust our customers, partners, and regulators place in us. It’s a team for people who are thoughtful, practical, and energized by solving hard problems in a fast-moving, highly regulated environment.
This role has a specific focus on our business in Hong Kong and the licences that we hold to operate in that region. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Senior Director, Regulatory Compliance, Asia (who is based in Singapore).
As the Senior Regulatory Compliance Manager, Hong Kong you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services, securities and asset management and money remittance compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.
Responsibilities:
Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes
Act as a key stakeholder and primary point-of-contact with our regulators, CED/SFC/HKMA, in relation to licence applications, business plan updates and information requests between Airwallex and our regulators
Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Hong Kong and support and / or manage regulatory requests
Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate
Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business
Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)
Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences
Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity
Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required
Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications:
Bachelor’s degree with a minimum of 8 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above
Familiarity with financial regulatory laws, rules, regulations and industry best practices in Hong Kong but also more broadly across the Asia region. Particularly, the Money Service Operator (MSO) licensing regime, Securities and Futures Ordinance (SFO) and related SFC guidelines and Payment Systems and Stored Value Facilities Ordinance (PSSVFO) and related guidelines.
Data proficiency - ability to work with data and leverage it for strategic decision-making
Ability to operate strategically and think creatively to solve complex regulatory compliance challenges
Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff
Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity
Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions
Understanding of financial products and related conduct risk, ethics, and controls
Excellent written and verbal communication in English, Chinese & Cantonese
Preferred Qualification:
Demonstrable experience dealing with the HKMA, the CED and the SFC in Hong Kong
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. We work at the intersection of law, regulation, risk, and business execution, partnering closely with teams across the company to navigate complexity, enable growth, and protect the trust our customers, partners, and regulators place in us. It’s a team for people who are thoughtful, practical, and energized by solving hard problems in a fast-moving, highly regulated environment.\n\nThis role has a specific focus on our business in Hong Kong and the licences that we hold to operate in that region. This role will be a key member of the Global Regulatory Compliance Team, with a reporting line to the Senior Director, Regulatory Compliance, Asia (who is based in Singapore).\n\n \n\n\nWHAT YOU'LL DO\n\nAs the Senior Regulatory Compliance Manager, Hong Kong you will deliver on the regulatory engagement strategy for Airwallex in the region and manage our existing payment services, securities and asset management and money remittance compliance program. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance. This includes communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, renewal of registrations and licenses, and interfacing with regulators. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.\n\n \n\nResponsibilities:\n\n - Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes\n\n - Act as a key stakeholder and primary point-of-contact with our regulators, CED/SFC/HKMA, in relation to licence applications, business plan updates and information requests between Airwallex and our regulators\n\n - Ensure that our regulatory compliance and integrity risk reporting obligations are maintained in Hong Kong and support and / or manage regulatory requests\n\n - Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate\n\n - Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the first line business\n\n - Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)\n\n - Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences\n\n - Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity\n\n - Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required\n\n - Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly\n\n \n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum Qualifications:\n\n - Bachelor’s degree with a minimum of 8 years of compliance experience in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above\n\n - Familiarity with financial regulatory laws, rules, regulations and industry best practices in Hong Kong but also more broadly across the Asia region. Particularly, the Money Service Operator (MSO) licensing regime, Securities and Futures Ordinance (SFO) and related SFC guidelines and Payment Systems and Stored Value Facilities Ordinance (PSSVFO) and related guidelines.\n\n - Data proficiency - ability to work with data and leverage it for strategic decision-making\n\n - Ability to operate strategically and think creatively to solve complex regulatory compliance challenges\n\n - Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front-line staff\n\n - Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity\n\n - Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions\n\n - Understanding of financial products and related conduct risk, ethics, and controls\n\n - Excellent written and verbal communication in English, Chinese & Cantonese\n\nPreferred Qualification:\n\n - Demonstrable experience dealing with the HKMA, the CED and the SFC in Hong Kong\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a2ba5f4e-0f2a-48ba-9343-df5c1e5c75c8","title":"Head of Product Design","department":"Design","team":"Design","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T21:57:50.778+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a2ba5f4e-0f2a-48ba-9343-df5c1e5c75c8","applyUrl":"https://jobs.ashbyhq.com/airwallex/a2ba5f4e-0f2a-48ba-9343-df5c1e5c75c8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is looking for a Head of Product Design to lead our global team of product designers and leaders across Australia, the UK, the US, and Singapore.
We are scaling quickly as a design organization, one with a track record of building teams and sophisticated products across domains, functions, and geographies. The right candidate will have exceptional product taste and attention to detail, and the ability to scale it across the org.
This role carries real organizational authority: a seat on the Global Leadership Team, ownership of the product design budget, and a design org that is a peer to product management and engineering.
Lead a global team (40+) across all product verticals: Spend Management, Business Accounts, Payments, Billing, Platform, Growth, and Design Systems.
Continue to scale our product design organization’s practice, quality standards, systems, and culture globally.
Continue to hire, develop, and retain a world-class design team, and expand our SF-based design studio.
Work closely with the CPO to share our product experience strategy.
Own the design budget end to end: contractors, tooling, learning, research, travel, and team building.
Steward the design organization’s three operating principles (below) and evolve them as the team grows.
Taste, all the way down. Exceptional product and UX judgment from strategy to the finest grain of the work: interaction patterns, information architecture, layout, UX copy. You know how software should look, work, and feel to be powerful and scalable, and you can articulate why in crit and move a team there. A generalist UX background with strong product sensibilities.
A world-class hirer. You have a track record of personally attracting, closing, and calibrating exceptional designers and design leaders.
Comfort with complexity. You’ve worked in fintech or in a comparably complex product domain, and know how to build products that handle that complexity gracefully.
Leadership at scale. You’ve managed senior design leaders across regions and timezones, and run the people systems that make that work: calibration, promotion, and org design.
Executive fluency. Comfortable operating in company-level planning cycles: OKRs, headcount plans, budgets, and leadership-team collaboration.
Three principles guide our product design org. The right candidate will help carry them forward:
Designers do design with other designers: We trust the user-centered design process, and create space for designer-on-designer collaboration across domains. This is in addition to the natural collaboration between a designer and their product manager.
Product design is a peer to product management: Our designers have the authority and responsibility for their work, timelines, and outcomes. Our design leaders support their designers in this, and on stakeholder management with product management and engineering.
We’re always improving our skills: Design is a craft of behavioural and technical skills, and possessing them is what makes us designers. We run bi-weekly lunch-and-learns, fund a team learning budget, and staff a Design Practice Lead to develop key skills on our teams.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE ROLE\n\nAirwallex is looking for a Head of Product Design to lead our global team of product designers and leaders across Australia, the UK, the US, and Singapore.\n\nWe are scaling quickly as a design organization, one with a track record of building teams and sophisticated products across domains, functions, and geographies. The right candidate will have exceptional product taste and attention to detail, and the ability to scale it across the org.\n\nThis role carries real organizational authority: a seat on the Global Leadership Team, ownership of the product design budget, and a design org that is a peer to product management and engineering.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead a global team (40+) across all product verticals: Spend Management, Business Accounts, Payments, Billing, Platform, Growth, and Design Systems.\n\n - Continue to scale our product design organization’s practice, quality standards, systems, and culture globally.\n\n - Continue to hire, develop, and retain a world-class design team, and expand our SF-based design studio.\n\n - Work closely with the CPO to share our product experience strategy.\n\n - Own the design budget end to end: contractors, tooling, learning, research, travel, and team building.\n\n - Steward the design organization’s three operating principles (below) and evolve them as the team grows.\n\n\nWHAT WE’RE LOOKING FOR\n\n - Taste, all the way down. Exceptional product and UX judgment from strategy to the finest grain of the work: interaction patterns, information architecture, layout, UX copy. You know how software should look, work, and feel to be powerful and scalable, and you can articulate why in crit and move a team there. A generalist UX background with strong product sensibilities.\n\n - A world-class hirer. You have a track record of personally attracting, closing, and calibrating exceptional designers and design leaders.\n\n - Comfort with complexity. You’ve worked in fintech or in a comparably complex product domain, and know how to build products that handle that complexity gracefully.\n\n - Leadership at scale. You’ve managed senior design leaders across regions and timezones, and run the people systems that make that work: calibration, promotion, and org design.\n\n - Executive fluency. Comfortable operating in company-level planning cycles: OKRs, headcount plans, budgets, and leadership-team collaboration.\n\n\nHOW OUR DESIGN ORG WORKS\n\nThree principles guide our product design org. The right candidate will help carry them forward:\n\n - Designers do design with other designers: We trust the user-centered design process, and create space for designer-on-designer collaboration across domains. This is in addition to the natural collaboration between a designer and their product manager.\n\n - Product design is a peer to product management: Our designers have the authority and responsibility for their work, timelines, and outcomes. Our design leaders support their designers in this, and on stakeholder management with product management and engineering.\n\n - We’re always improving our skills: Design is a craft of behavioural and technical skills, and possessing them is what makes us designers. We run bi-weekly lunch-and-learns, fund a team learning budget, and staff a Design Practice Lead to develop key skills on our teams.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$269K – $385K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$269K - $385K","compensationTiers":[{"id":"495bbc4f-32f1-4fe7-85b7-8f37f2c04b5b","tierSummary":"$269K – $385K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"1b7522f4-4d5b-4997-950f-50b949486f8c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f702a960-d01a-4dba-bade-81a1f1abffec","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6b8594bc-bb63-43da-a69b-b40ca970f648","summary":"$269K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":269000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":269000,"maxValue":385000}]}},{"id":"8077ae11-67dc-4a6f-95ff-473f6f75a7ca","title":"Sales Development Representative, SME & Growth, HK","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T04:41:30.489+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8077ae11-67dc-4a6f-95ff-473f6f75a7ca","applyUrl":"https://jobs.ashbyhq.com/airwallex/8077ae11-67dc-4a6f-95ff-473f6f75a7ca/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Role:
Based out of our Hong Kong office, this role will be focused on generating and qualifying leads that will build Airwallex’s Hong Kong SME / Start Up sales pipeline. As a Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high value opportunities and capable of managing early sales funnel activities.
You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.
With the team, there are many opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Responsibilities:
Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey
Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
Update activity and contact information within the CRM system and support reporting efforts
Inform and recommend outreach strategies and best practices through testing various types of touchpoints
Contribute to building out best practices in this area as we grow the team
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
Work closely with your designated Account Executive on the handover & first call
What you bring:
Target-oriented - You are motivated by stretch targets that facilitate business growth and reward you for direct impact
Customer focused - You are excited to learn about your prospect’s business and rely on data to help solve issues
Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
A team player - You are a natural at building relationships with your colleagues but can work independently at ease
A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them
Obsessively Curious - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision
Track record of top performance or prior success in an SDR-related role
Superior verbal and written communication skills
Strong interest in technology and/or financial services
Self-starter who is able to operate in a hyper growth environment
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nThe Role:\n\nBased out of our Hong Kong office, this role will be focused on generating and qualifying leads that will build Airwallex’s Hong Kong SME / Start Up sales pipeline. As a Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high value opportunities and capable of managing early sales funnel activities.\n\nYou are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.\n\nWith the team, there are many opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!\n\n \n\nResponsibilities:\n\n - Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey\n\n - Move quality leads through the funnel while connecting them to a salesperson and arranging meetings\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales\n\n - Update activity and contact information within the CRM system and support reporting efforts\n\n - Inform and recommend outreach strategies and best practices through testing various types of touchpoints\n\n - Contribute to building out best practices in this area as we grow the team\n\n - Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging\n\n - Work closely with your designated Account Executive on the handover & first call\n\n \n\nWhat you bring:\n\n - Target-oriented - You are motivated by stretch targets that facilitate business growth and reward you for direct impact\n\n - Customer focused - You are excited to learn about your prospect’s business and rely on data to help solve issues\n\n - Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible\n\n - A team player - You are a natural at building relationships with your colleagues but can work independently at ease\n\n - A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them\n\n - Obsessively Curious - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision\n\n - Track record of top performance or prior success in an SDR-related role\n\n - Superior verbal and written communication skills\n\n - Strong interest in technology and/or financial services\n\n - Self-starter who is able to operate in a hyper growth environment\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e1d9b6dd-a503-408a-8ad6-f4ccea611b6b","title":"Manager, Revenue Strategy & Operations, ANZ (1 year Fixed-Term Contract)","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-02T05:00:27.764+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e1d9b6dd-a503-408a-8ad6-f4ccea611b6b","applyUrl":"https://jobs.ashbyhq.com/airwallex/e1d9b6dd-a503-408a-8ad6-f4ccea611b6b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.
Our Revenue Operations team is a multidisciplinary function focused on building a scalable and efficient revenue engine across people, process, systems, data and enablement. We work closely with regional commercial teams and Global Revenue Operations to deliver scalable, predictable revenue growth through better commercial and customer experiences.
We are looking for a commercially minded Revenue Strategy & Operations professional to help scale our revenue engine across ANZ.
You will act as a strategic and operational partner to ANZ commercial leadership, strengthening forecasting, pipeline management, target setting and commercial execution. You will combine rigorous analysis with hands-on delivery across Salesforce, commissions, reporting and commercial tooling.
During this 12-month engagement, you will lead priority initiatives that improve revenue visibility, operating cadence and process scalability across ANZ. You will also help develop practices that can be adopted more broadly across Airwallex.
This role is based in Sydney, Australia.
Commercial planning and performance
Partner with ANZ commercial leaders to identify growth opportunities, improve execution and raise the bar for commercial performance.
Support go-to-market planning, target setting and resource allocation across Sales and Account Management.
Analyse the end-to-end revenue funnel - from lead generation and acquisition through to growth and retention - to identify performance gaps and recommend practical actions.
Translate commercial data and business context into clear insights and recommendations for senior stakeholders.
Forecasting and revenue management
Establish and improve forecasting, pipeline-review and performance-management cadences across ANZ.
Monitor pipeline health, win rates, conversion, sales velocity and churn to surface risks, opportunities and leading indicators.
Build dashboards, reports and operating processes that enable leaders to make timely, data-informed decisions.
Drive quarterly target-setting and commissions processes in partnership with Sales and Finance, ensuring accurate and timely delivery.
Operational excellence and scale
Own and improve core commercial processes across Salesforce and other revenue tools, with a focus on accuracy, efficiency and user adoption.
Strengthen CRM governance and data quality to improve visibility and accountability across the revenue funnel.
Identify and implement opportunities to automate recurring workflows and remove operational friction.
Design scalable processes that can be adopted beyond ANZ in partnership with Global Revenue Operations.
Collaborate across Sales, Marketing, Finance, Product, Customer Success and Operations to deliver effective process improvements and a seamless commercial experience.
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5+ years of relevant experience in revenue operations, sales operations, commercial strategy, business operations, consulting, finance or a related field, together with a Bachelor’s degree or equivalent.
Demonstrated experience using data to analyse commercial performance, identify opportunities and make practical recommendations.
Experience managing or supporting revenue operations processes such as forecasting, pipeline management, quota or target setting, commissions, performance reporting or CRM governance.
Strong analytical skills, with practical experience using Excel, Google Sheets and Google Workspace to build reports, models and operating processes.
Experience working with Salesforce or another CRM and the ability to maintain accurate, reliable commercial data.
Proven ability to collaborate effectively with Sales, Marketing, Finance, Operations and other cross-functional stakeholders, including senior leaders.
Preferred qualifications:
Experience with SQL and business intelligence tools such as Tableau, Looker or similar platforms.
Experience in fintech, payments, financial services, SaaS or another international, high-growth technology environment.
Experience designing scalable processes, implementing automation or improving systems and tools across a revenue organisation.
Comfort operating with high ownership, evolving priorities and limited hand-holding, with a bias toward action, continuous improvement and delivering measurable outcomes
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.\n\nOur Revenue Operations team is a multidisciplinary function focused on building a scalable and efficient revenue engine across people, process, systems, data and enablement. We work closely with regional commercial teams and Global Revenue Operations to deliver scalable, predictable revenue growth through better commercial and customer experiences.\n\n\n\n\nWHAT YOU’LL DO\n\nWe are looking for a commercially minded Revenue Strategy & Operations professional to help scale our revenue engine across ANZ.\n\nYou will act as a strategic and operational partner to ANZ commercial leadership, strengthening forecasting, pipeline management, target setting and commercial execution. You will combine rigorous analysis with hands-on delivery across Salesforce, commissions, reporting and commercial tooling.\n\nDuring this 12-month engagement, you will lead priority initiatives that improve revenue visibility, operating cadence and process scalability across ANZ. You will also help develop practices that can be adopted more broadly across Airwallex.\n\n\n\nThis role is based in Sydney, Australia.\n\n\n\n\nRESPONSIBILITIES:\n\nCommercial planning and performance\n\n - Partner with ANZ commercial leaders to identify growth opportunities, improve execution and raise the bar for commercial performance.\n\n - Support go-to-market planning, target setting and resource allocation across Sales and Account Management.\n\n - Analyse the end-to-end revenue funnel - from lead generation and acquisition through to growth and retention - to identify performance gaps and recommend practical actions.\n\n - Translate commercial data and business context into clear insights and recommendations for senior stakeholders.\n\nForecasting and revenue management\n\n - Establish and improve forecasting, pipeline-review and performance-management cadences across ANZ.\n\n - Monitor pipeline health, win rates, conversion, sales velocity and churn to surface risks, opportunities and leading indicators.\n\n - Build dashboards, reports and operating processes that enable leaders to make timely, data-informed decisions.\n\n - Drive quarterly target-setting and commissions processes in partnership with Sales and Finance, ensuring accurate and timely delivery.\n\nOperational excellence and scale\n\n - Own and improve core commercial processes across Salesforce and other revenue tools, with a focus on accuracy, efficiency and user adoption.\n\n - Strengthen CRM governance and data quality to improve visibility and accountability across the revenue funnel.\n\n - Identify and implement opportunities to automate recurring workflows and remove operational friction.\n\n - Design scalable processes that can be adopted beyond ANZ in partnership with Global Revenue Operations.\n\n - Collaborate across Sales, Marketing, Finance, Product, Customer Success and Operations to deliver effective process improvements and a seamless commercial experience.\n\n\n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 5+ years of relevant experience in revenue operations, sales operations, commercial strategy, business operations, consulting, finance or a related field, together with a Bachelor’s degree or equivalent.\n\n - Demonstrated experience using data to analyse commercial performance, identify opportunities and make practical recommendations.\n\n - Experience managing or supporting revenue operations processes such as forecasting, pipeline management, quota or target setting, commissions, performance reporting or CRM governance.\n\n - Strong analytical skills, with practical experience using Excel, Google Sheets and Google Workspace to build reports, models and operating processes.\n\n - Experience working with Salesforce or another CRM and the ability to maintain accurate, reliable commercial data.\n\n - Proven ability to collaborate effectively with Sales, Marketing, Finance, Operations and other cross-functional stakeholders, including senior leaders.\n\n\n\nPreferred qualifications:\n\n - Experience with SQL and business intelligence tools such as Tableau, Looker or similar platforms.\n\n - Experience in fintech, payments, financial services, SaaS or another international, high-growth technology environment.\n\n - Experience designing scalable processes, implementing automation or improving systems and tools across a revenue organisation.\n\n - Comfort operating with high ownership, evolving priorities and limited hand-holding, with a bias toward action, continuous improvement and delivering measurable outcomes\n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"65a9f7b9-c90d-4769-883b-2fa93864c324","title":"Enterprise Risk Manager - UAE","department":"Regulatory & Compliance","team":"Risk","employmentType":"FullTime","location":"AE - Abu Dhabi","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AE - Dubai","address":{"postalAddress":{"addressRegion":"Dubai","addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2026-10-02T08:16:39.114+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Abu Dhabi","addressCountry":"United Arab Emirates","addressLocality":"Abu Dhabi"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/65a9f7b9-c90d-4769-883b-2fa93864c324","applyUrl":"https://jobs.ashbyhq.com/airwallex/65a9f7b9-c90d-4769-883b-2fa93864c324/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Enterprise Risk Manager - UAE, you’ll help establish and evolve Airwallex’s enterprise risk management capability in the UAE while contributing to the broader global and regional risk agenda. You’ll operationalise Airwallex’s global enterprise risk architecture locally, covering risk appetite, taxonomy, governance standards, risk limits, escalation protocols, reporting and decision rights. You’ll partner with Regulatory Compliance, Legal, UAE leadership, Product, Engineering and Operations to support responsible growth as Airwallex operationalises its UAE entity and expands its regulated payments offering. You’ll translate risk data, incidents, issues, trends and key risk indicators into clear reporting for UAE management, regional leadership, risk committees and, where appropriate, the Board or regulators, while providing independent second-line challenge on initiatives, products, partnerships and material operating-model changes.
Own the local implementation of Airwallex’s global enterprise risk architecture, including risk appetite, risk taxonomy, governance standards, risk limits, escalation protocols, reporting and decision rights.
Partner with Regulatory Compliance, Legal and UAE leadership to align risk governance with applicable Central Bank of the UAE expectations and requirements relevant to Stored Value Facilities and Retail Payment Services.
Deliver clear, decision-useful reporting by translating risk data, incidents, issues, trends and key risk indicators for UAE management, regional leadership, risk committees and, where appropriate, the Board or regulators.
Provide independent second-line challenge on initiatives that may exceed approved risk appetite, regulatory expectations or the maturity of the control environment.
Support risk assessment and approval for new products, payment services, customer propositions, markets, partnerships, systems changes and material operating-model changes in the UAE.
Strengthen the UAE crisis management and resilience framework, including escalation triggers, governance, executive response mechanisms, business continuity planning and severe-but-plausible scenario exercises.
Improve enterprise-wide risk reporting, dashboards, risk tools, automation and data quality while sharing UAE insights with the global risk team.
Build strong relationships with local and global stakeholders and support consistent risk management standards across Airwallex’s regulated entities.
You’ll work from our Abu Dhabi office.
Essentials
Bachelor’s degree in Finance, Economics, Business, Law, STEM, or another relevant quantitative field.
5 to 7+ years of experience in risk management, operational risk, enterprise risk, compliance, controls, or audit within financial services, fintech, payments, banking, or another highly regulated environment.
Experience with defence frameworks, including risk appetite statements, risk taxonomies, governance processes, and escalation mechanisms.
Familiarity with the UAE financial services regulatory environment, including practical exposure to the Central Bank of the UAE and requirements relevant to electronic money, Stored Value Facilities or Retail Payment Services.
Demonstrated experience preparing risk papers and communicating effectively with executives, Board or committee audiences, regulators, or auditors, with excellent written and verbal communication skills.
A high-ownership, pragmatic approach, with the ability to operate effectively in a fast-paced environment with evolving priorities and significant cross-functional collaboration.
Experience adapting and operationalising enterprise risk frameworks across regulated entities or jurisdictions.
Experience supporting crisis management, operational resilience, business continuity planning or severe-but-plausible scenario exercises.
Strong stakeholder management skills, with the ability to provide constructive challenge and influence decisions across functions.
Preferred
Fintech and payments experience, including exposure to cross-border payments, merchant acquiring, card scheme environments, local payment methods, or multi-entity regulated groups.
Experience managing risk approvals and governance in a high-velocity product and engineering environment, where new features, products, markets, or operating models are launched frequently.
Strong data literacy and comfort using dashboards, metrics, and technology-enabled tools to support risk oversight and reporting.
A clear bias toward automation, AI, and scalable tooling to improve issue management, reporting, and second line efficiency, paired with the judgment to balance innovation, business agility, and control effectiveness.
Experience engaging with the Central Bank of the UAE or working with requirements relevant to Stored Value Facilities and Category II Retail Payment Services licences.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office three days a week.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Enterprise Risk Manager - UAE, you’ll help establish and evolve Airwallex’s enterprise risk management capability in the UAE while contributing to the broader global and regional risk agenda. You’ll operationalise Airwallex’s global enterprise risk architecture locally, covering risk appetite, taxonomy, governance standards, risk limits, escalation protocols, reporting and decision rights. You’ll partner with Regulatory Compliance, Legal, UAE leadership, Product, Engineering and Operations to support responsible growth as Airwallex operationalises its UAE entity and expands its regulated payments offering. You’ll translate risk data, incidents, issues, trends and key risk indicators into clear reporting for UAE management, regional leadership, risk committees and, where appropriate, the Board or regulators, while providing independent second-line challenge on initiatives, products, partnerships and material operating-model changes.\n\n - Own the local implementation of Airwallex’s global enterprise risk architecture, including risk appetite, risk taxonomy, governance standards, risk limits, escalation protocols, reporting and decision rights.\n\n - Partner with Regulatory Compliance, Legal and UAE leadership to align risk governance with applicable Central Bank of the UAE expectations and requirements relevant to Stored Value Facilities and Retail Payment Services.\n\n - Deliver clear, decision-useful reporting by translating risk data, incidents, issues, trends and key risk indicators for UAE management, regional leadership, risk committees and, where appropriate, the Board or regulators.\n\n - Provide independent second-line challenge on initiatives that may exceed approved risk appetite, regulatory expectations or the maturity of the control environment.\n\n - Support risk assessment and approval for new products, payment services, customer propositions, markets, partnerships, systems changes and material operating-model changes in the UAE.\n\n - Strengthen the UAE crisis management and resilience framework, including escalation triggers, governance, executive response mechanisms, business continuity planning and severe-but-plausible scenario exercises.\n\n - Improve enterprise-wide risk reporting, dashboards, risk tools, automation and data quality while sharing UAE insights with the global risk team.\n\n - Build strong relationships with local and global stakeholders and support consistent risk management standards across Airwallex’s regulated entities.\n\nYou’ll work from our Abu Dhabi office. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor’s degree in Finance, Economics, Business, Law, STEM, or another relevant quantitative field.\n\n - 5 to 7+ years of experience in risk management, operational risk, enterprise risk, compliance, controls, or audit within financial services, fintech, payments, banking, or another highly regulated environment.\n\n - Experience with defence frameworks, including risk appetite statements, risk taxonomies, governance processes, and escalation mechanisms.\n\n - Familiarity with the UAE financial services regulatory environment, including practical exposure to the Central Bank of the UAE and requirements relevant to electronic money, Stored Value Facilities or Retail Payment Services.\n\n - Demonstrated experience preparing risk papers and communicating effectively with executives, Board or committee audiences, regulators, or auditors, with excellent written and verbal communication skills.\n\n - A high-ownership, pragmatic approach, with the ability to operate effectively in a fast-paced environment with evolving priorities and significant cross-functional collaboration.\n\n - Experience adapting and operationalising enterprise risk frameworks across regulated entities or jurisdictions.\n\n - Experience supporting crisis management, operational resilience, business continuity planning or severe-but-plausible scenario exercises.\n\n - Strong stakeholder management skills, with the ability to provide constructive challenge and influence decisions across functions.\n\nPreferred\n\n - Fintech and payments experience, including exposure to cross-border payments, merchant acquiring, card scheme environments, local payment methods, or multi-entity regulated groups.\n\n - Experience managing risk approvals and governance in a high-velocity product and engineering environment, where new features, products, markets, or operating models are launched frequently.\n\n - Strong data literacy and comfort using dashboards, metrics, and technology-enabled tools to support risk oversight and reporting.\n\n - A clear bias toward automation, AI, and scalable tooling to improve issue management, reporting, and second line efficiency, paired with the judgment to balance innovation, business agility, and control effectiveness.\n\n - Experience engaging with the Central Bank of the UAE or working with requirements relevant to Stored Value Facilities and Category II Retail Payment Services licences.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3644405e-f350-4a3a-bb53-54bfb9400efe","title":"Staff Data Scientist, Algorithm (Risk Product – AML & Financial Crime)","department":"Product","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T06:09:17.903+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3644405e-f350-4a3a-bb53-54bfb9400efe","applyUrl":"https://jobs.ashbyhq.com/airwallex/3644405e-f350-4a3a-bb53-54bfb9400efe/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Data Scientist in the Risk Product Data Science team, you’ll lead how Airwallex proactively identifies and mitigates financial crime risk. You’ll work across customer, transaction, behavioural, network and external intelligence data to detect known and emerging risks, uncover suspicious communities and coordinated activity, and improve how we screen customers and counterparties for financial crime exposure.
Build and scale AI-powered risk detection capabilities across name screening, entity resolution, network intelligence and machine learning.
Advance AML and financial crime use cases, including transaction monitoring, detection of coordinated activity, and identification of fraud or financial crime rings.
Partner with Risk Product, Engineering, Financial Crime Compliance and Risk Operations to translate complex risk problems into effective, scalable production controls.
Influence the Risk Product roadmap and raise the technical bar for Risk Data Science through technical leadership, reusable frameworks and mentoring.
You’ll work from our Singapore office five days a week.
Essentials
7+ years of experience in Data Science, Machine Learning, Applied AI, Risk Analytics or a related quantitative field, with demonstrated impact at Staff, Lead or equivalent scope.
Strong expertise in applied machine learning and modern AI, with experience building and productionising data-driven solutions at scale.
Experience in one or more areas relevant to financial crime detection, such as NLP and LLMs, entity resolution, information retrieval, graph or network analytics, anomaly detection or risk scoring.
Strong SQL and Python skills.
Strong communication and stakeholder management skills, with the ability to influence senior partners across Product, Engineering, Risk, Operations and Compliance.
Preferred
Experience in fintech, payments, banking, marketplaces or another regulated or high-risk domain.
Experience in AML, financial crime, sanctions, PEP screening, adverse media, fraud, trust and safety or transaction monitoring.
Experience building or improving name-screening or adverse-media systems.
Familiarity with modern LLM evaluation, prompt and model experimentation, retrieval-quality assessment and AI observability.
Experience applying graph analytics to detect mule networks, collusive behaviour, coordinated account activity or interconnected high-risk entities.
Experience developing proactive risk-discovery capabilities rather than exclusively optimising existing supervised models or rules.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Data Scientist in the Risk Product Data Science team, you’ll lead how Airwallex proactively identifies and mitigates financial crime risk. You’ll work across customer, transaction, behavioural, network and external intelligence data to detect known and emerging risks, uncover suspicious communities and coordinated activity, and improve how we screen customers and counterparties for financial crime exposure.\n\n\n\n - Build and scale AI-powered risk detection capabilities across name screening, entity resolution, network intelligence and machine learning.\n\n - Advance AML and financial crime use cases, including transaction monitoring, detection of coordinated activity, and identification of fraud or financial crime rings.\n\n - Partner with Risk Product, Engineering, Financial Crime Compliance and Risk Operations to translate complex risk problems into effective, scalable production controls.\n\n - Influence the Risk Product roadmap and raise the technical bar for Risk Data Science through technical leadership, reusable frameworks and mentoring.\n\n\n\nYou’ll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n\n\n - 7+ years of experience in Data Science, Machine Learning, Applied AI, Risk Analytics or a related quantitative field, with demonstrated impact at Staff, Lead or equivalent scope.\n\n - Strong expertise in applied machine learning and modern AI, with experience building and productionising data-driven solutions at scale.\n\n - Experience in one or more areas relevant to financial crime detection, such as NLP and LLMs, entity resolution, information retrieval, graph or network analytics, anomaly detection or risk scoring.\n\n - Strong SQL and Python skills.\n\n - Strong communication and stakeholder management skills, with the ability to influence senior partners across Product, Engineering, Risk, Operations and Compliance.\n\n\n\nPreferred\n\n\n\n - Experience in fintech, payments, banking, marketplaces or another regulated or high-risk domain.\n\n - Experience in AML, financial crime, sanctions, PEP screening, adverse media, fraud, trust and safety or transaction monitoring.\n\n - Experience building or improving name-screening or adverse-media systems.\n\n - Familiarity with modern LLM evaluation, prompt and model experimentation, retrieval-quality assessment and AI observability.\n\n - Experience applying graph analytics to detect mule networks, collusive behaviour, coordinated account activity or interconnected high-risk entities.\n\n - Experience developing proactive risk-discovery capabilities rather than exclusively optimising existing supervised models or rules.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You over-communicate by design. You'd rather flag something early than let it become a surprise.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 150+ countries and 60+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e8a5fd8f-3f9e-49ed-aff2-053839e2e699","title":"Account Manager, SME & Growth","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-20T22:36:12.995+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e8a5fd8f-3f9e-49ed-aff2-053839e2e699","applyUrl":"https://jobs.ashbyhq.com/airwallex/e8a5fd8f-3f9e-49ed-aff2-053839e2e699/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is looking for an Account Manager to manage and grow a substantial portfolio of US-based small and medium-sized business accounts. You'll build trusted relationships with founders, CFOs, CEOs, and other senior stakeholders while helping customers get more value from Airwallex's global financial platform.
Own a portfolio of approximately 200 US-based small and medium-sized business accounts, including businesses operating across multiple countries.
Build trusted relationships with founders, CFOs, CEOs, and other senior stakeholders to help customers achieve their goals.
Drive product adoption and identify high-impact upsell and cross-sell opportunities using customer insight, product knowledge, usage data, and account signals.
Expand customers' use of relevant Airwallex solutions, including FX, Cards, Online Payments, and other products that support their financial workflows.
Partner with Account Executives, Customer Success, Strategy and Operations, Marketing, Product, Risk, Support, and other internal teams to resolve customer challenges and improve the client experience.
Improve Airwallex's products and processes by acting as the voice of the customer and sharing emerging needs, product feedback, and operational issues.
You'll work from our San Francisco or New York City office three days a week.
4+ years of account management or software sales experience in technology, SaaS, fintech, payments, or a related industry.
Strong sales skills, including value-based solution selling, commercial judgment, and the ability to navigate complex sales cycles.
Demonstrated success managing a substantial book of business and driving revenue growth through account expansion, upselling, cross-selling, or product adoption.
Strong communication and relationship-building skills, with the ability to build trust and present effectively to CFOs, CEOs, and other senior stakeholders.
Experience using Salesforce or another CRM, together with spreadsheets, dashboards, or similar tools to organize account data, prioritize opportunities, and manage customer activity.
Bachelor's degree or equivalent professional experience.
Experience in fintech, payments, financial services, API sales, or other technology serving merchants and internationally operating businesses.
Experience acting as a strategic payments or financial technology advisor, using data and customer insight to explain business value and influence customer decisions.
Strong analytical and problem-solving skills, with an organized and methodical approach to managing a high-volume portfolio.
Proven ability to work with ownership, curiosity, and a customer-first mindset in a fast-paced, high-growth environment, including the ability to figure things out and collaborate across functions.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is looking for an Account Manager to manage and grow a substantial portfolio of US-based small and medium-sized business accounts. You'll build trusted relationships with founders, CFOs, CEOs, and other senior stakeholders while helping customers get more value from Airwallex's global financial platform.\n\n - Own a portfolio of approximately 200 US-based small and medium-sized business accounts, including businesses operating across multiple countries.\n\n - Build trusted relationships with founders, CFOs, CEOs, and other senior stakeholders to help customers achieve their goals.\n\n - Drive product adoption and identify high-impact upsell and cross-sell opportunities using customer insight, product knowledge, usage data, and account signals.\n\n - Expand customers' use of relevant Airwallex solutions, including FX, Cards, Online Payments, and other products that support their financial workflows.\n\n - Partner with Account Executives, Customer Success, Strategy and Operations, Marketing, Product, Risk, Support, and other internal teams to resolve customer challenges and improve the client experience.\n\n - Improve Airwallex's products and processes by acting as the voice of the customer and sharing emerging needs, product feedback, and operational issues.\n\nYou'll work from our San Francisco or New York City office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 4+ years of account management or software sales experience in technology, SaaS, fintech, payments, or a related industry.\n\n - Strong sales skills, including value-based solution selling, commercial judgment, and the ability to navigate complex sales cycles.\n\n - Demonstrated success managing a substantial book of business and driving revenue growth through account expansion, upselling, cross-selling, or product adoption.\n\n - Strong communication and relationship-building skills, with the ability to build trust and present effectively to CFOs, CEOs, and other senior stakeholders.\n\n - Experience using Salesforce or another CRM, together with spreadsheets, dashboards, or similar tools to organize account data, prioritize opportunities, and manage customer activity.\n\n - Bachelor's degree or equivalent professional experience.\n\n\n\n\nPREFERRED\n\n - Experience in fintech, payments, financial services, API sales, or other technology serving merchants and internationally operating businesses.\n\n - Experience acting as a strategic payments or financial technology advisor, using data and customer insight to explain business value and influence customer decisions.\n\n - Strong analytical and problem-solving skills, with an organized and methodical approach to managing a high-volume portfolio.\n\n - Proven ability to work with ownership, curiosity, and a customer-first mindset in a fast-paced, high-growth environment, including the ability to figure things out and collaborate across functions.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$174K – $249K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$174K - $249K","compensationTiers":[{"id":"2c1a44da-760e-4543-a12a-98ba5a252005","tierSummary":"OTE $174K – $249K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"9d61fed0-f696-4755-b5c2-1ee323680cd3","summary":"OTE $174K – $249K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":249000},{"id":"e2cd5131-407f-4b6d-a7fa-0d7adf999180","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"199e7473-8211-4fa5-a09c-d047df505db6","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":249000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3c5176fb-6eee-4bf4-8031-36f0528c71a3","title":"Software Engineer, Developer Experience","department":"Engineering","team":"Ecosystem & Integration Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T05:26:25.142+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3c5176fb-6eee-4bf4-8031-36f0528c71a3","applyUrl":"https://jobs.ashbyhq.com/airwallex/3c5176fb-6eee-4bf4-8031-36f0528c71a3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll improve how external developers discover, understand, integrate with, and build on Airwallex’s APIs and platform. You’ll work closely with Product, Engineering, Customer Success, and Technical Support to streamline the developer experience, from API design and documentation to tooling, analytics, and customer feedback loops.
Own API standards and conventions that make Airwallex’s developer experience clearer and more consistent.
Build the user and data analytics pipelines needed to understand how developers use our products and where they need help.
Develop a developer portal and documentation experience with AI as a core feature.
Contribute to open-source projects and foster a developer community around Airwallex’s platform.
Adopt technologies that raise the bar for our engineering practices and ship external tools and services to customers.
You'll work from our Singapore office five days a week.
Essentials
A bachelor’s degree or above in computer science, engineering, or a related field.
3+ years of professional software engineering experience, including strong backend development experience in Java, Kotlin, Go, or Python.
Solid computer science fundamentals, including object-oriented design.
Experience designing, building, and operating high-volume distributed systems.
Strong cloud engineering experience with GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront, along with Docker and Kubernetes.
Experience releasing and maintaining well-known APIs or designing APIs.
Preferred
Experience in AI agent applications.
Experience in MCP servers.
Experience in maintaining open-source projects.
Experience leading major software migrations involving breaking changes.
Experience in developer experience or other customer-facing engineering roles.
You're comfortable owning the roadmap yourself.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and North America.
You simplify complexity rather than hiding behind it.
The Developer Experience team is a group of talented engineers and product partners building the tools and platforms that connect external developers of our customers to Airwallex. We own the core developer ecosystem—including Airwallex’s documentation platforms, APIs, CLI, SDKs, OAuth, external agentic interfaces (MCP & Skills), Developer Apps, and Sandbox. In this role, you’ll collaborate closely with product, design, and other cross-functional teams to ship secure, reliable, and high-impact developer tools. If you are detail-oriented and passionate about simplifying financial operations for businesses of all sizes and enabling new capabilities on top of Airwallex products and platforms, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll improve how external developers discover, understand, integrate with, and build on Airwallex’s APIs and platform. You’ll work closely with Product, Engineering, Customer Success, and Technical Support to streamline the developer experience, from API design and documentation to tooling, analytics, and customer feedback loops.\n\n\n\n - Own API standards and conventions that make Airwallex’s developer experience clearer and more consistent.\n\n - Build the user and data analytics pipelines needed to understand how developers use our products and where they need help.\n\n - Develop a developer portal and documentation experience with AI as a core feature.\n\n - Contribute to open-source projects and foster a developer community around Airwallex’s platform.\n\n - Adopt technologies that raise the bar for our engineering practices and ship external tools and services to customers.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or above in computer science, engineering, or a related field.\n\n - 3+ years of professional software engineering experience, including strong backend development experience in Java, Kotlin, Go, or Python.\n\n - Solid computer science fundamentals, including object-oriented design.\n\n - Experience designing, building, and operating high-volume distributed systems.\n\n - Strong cloud engineering experience with GCP or AWS, including services such as EC2, RDS, ELB, or CloudFront, along with Docker and Kubernetes.\n\n - Experience releasing and maintaining well-known APIs or designing APIs.\n\nPreferred\n\n - Experience in AI agent applications.\n\n - Experience in MCP servers.\n\n - Experience in maintaining open-source projects.\n\n - Experience leading major software migrations involving breaking changes.\n\n - Experience in developer experience or other customer-facing engineering roles.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and North America. \n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Developer Experience team is a group of talented engineers and product partners building the tools and platforms that connect external developers of our customers to Airwallex. We own the core developer ecosystem—including Airwallex’s documentation platforms, APIs, CLI, SDKs, OAuth, external agentic interfaces (MCP & Skills), Developer Apps, and Sandbox. In this role, you’ll collaborate closely with product, design, and other cross-functional teams to ship secure, reliable, and high-impact developer tools. If you are detail-oriented and passionate about simplifying financial operations for businesses of all sizes and enabling new capabilities on top of Airwallex products and platforms, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"396cd4cf-a1c6-47fa-829b-b7ee6c963206","title":"Senior Software Engineer, Data Platform & AI Enablement","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-10T13:35:15.039+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/396cd4cf-a1c6-47fa-829b-b7ee6c963206","applyUrl":"https://jobs.ashbyhq.com/airwallex/396cd4cf-a1c6-47fa-829b-b7ee6c963206/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Knowledge Platform is building the infrastructure that connects Airwallex’s data, real-time systems and AI capabilities. You’ll help create the distributed foundations that enable reliable data processing, intelligent products and global financial infrastructure.
Architect and build core infrastructure components, from foundational storage through high-availability service layers.
Lead technical decisions and custom development for high-performance distributed systems supporting real-time AI enablement and global financial data.
Improve system performance across state management, checkpointing, memory management and exactly-once semantics, helping deliver accurate, low-latency processing at scale.
Build and integrate the Knowledge Platform, including scalable vector indexing, agentic workflows and real-time data streaming.
Own the full software development lifecycle for batch and streaming systems processing petabytes of data across 30+ global regions.
Raise engineering quality through shared tooling, SDKs and automation frameworks that improve productivity across engineering.
Mentor engineers through design reviews, technical guidance and delivery leadership.
You'll work from our Seattle office three days a week.
5+ years of experience building and operating large-scale distributed systems or infrastructure platforms.
Strong understanding of computer science fundamentals, including distributed systems, memory management and networking protocols.
Proficiency in Java, Kotlin or Go.
Hands-on experience with, or a strong desire to work deeply in, technologies such as Kafka, Flink, Spark, Kubernetes or OLAP engines.
Experience taking complex technical challenges from initial design through production stability.
Experience with performance tuning and systems internals, including state management, checkpointing and exactly-once semantics.
A track record of providing technical leadership through architecture decisions, design reviews or mentorship.
Curiosity about AI/ML infrastructure and real-time systems, with a focus on creating tangible business impact.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Knowledge Platform is building the infrastructure that connects Airwallex’s data, real-time systems and AI capabilities. You’ll help create the distributed foundations that enable reliable data processing, intelligent products and global financial infrastructure.\n\n - Architect and build core infrastructure components, from foundational storage through high-availability service layers.\n\n - Lead technical decisions and custom development for high-performance distributed systems supporting real-time AI enablement and global financial data.\n\n - Improve system performance across state management, checkpointing, memory management and exactly-once semantics, helping deliver accurate, low-latency processing at scale.\n\n - Build and integrate the Knowledge Platform, including scalable vector indexing, agentic workflows and real-time data streaming.\n\n - Own the full software development lifecycle for batch and streaming systems processing petabytes of data across 30+ global regions.\n\n - Raise engineering quality through shared tooling, SDKs and automation frameworks that improve productivity across engineering.\n\n - Mentor engineers through design reviews, technical guidance and delivery leadership.\n\nYou'll work from our Seattle office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of experience building and operating large-scale distributed systems or infrastructure platforms.\n\n - Strong understanding of computer science fundamentals, including distributed systems, memory management and networking protocols.\n\n - Proficiency in Java, Kotlin or Go.\n\n - Hands-on experience with, or a strong desire to work deeply in, technologies such as Kafka, Flink, Spark, Kubernetes or OLAP engines.\n\n - Experience taking complex technical challenges from initial design through production stability.\n\n - Experience with performance tuning and systems internals, including state management, checkpointing and exactly-once semantics.\n\n - A track record of providing technical leadership through architecture decisions, design reviews or mentorship.\n\n - Curiosity about AI/ML infrastructure and real-time systems, with a focus on creating tangible business impact.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $240K","compensationTiers":[{"id":"db5746be-89cd-4c66-bd79-f7b115c60504","tierSummary":"$180K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"a46acbcc-def4-45fe-976a-dc7db712bc01","summary":"$180K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000},{"id":"b20c9e2c-e875-4248-9ed4-cbcf331f53f0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9040f3cd-edac-4fd7-bdb6-f857874cf004","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"126f8f83-9afc-4f4d-90ed-dc8a618d636a","title":"Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"IL - Tel Aviv","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T09:08:44.271+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Gush Dan","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/126f8f83-9afc-4f4d-90ed-dc8a618d636a","applyUrl":"https://jobs.ashbyhq.com/airwallex/126f8f83-9afc-4f4d-90ed-dc8a618d636a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is growing its SME and Growth business in Israel, and this role will help build that market. You'll own the sales process from first conversation through close, while creating the systems and relationships needed to grow a new territory.
Own the full sales cycle and territory management from prospecting through close, building pipeline across the Israeli market through a focused, AI-assisted outbound motion and close collaboration with SDR and Marketing.
Drive new client acquisition and revenue growth across Israel through disciplined pipeline generation, coverage and conversion.
Develop and execute territory and account strategies, identifying high-potential verticals, businesses and decision-makers.
Represent Airwallex in client meetings and industry events across Israel, tailoring our value proposition to different stakeholders and business needs.
Maintain rigorous CRM discipline and forecasting accuracy, with high standards for data hygiene, pipeline management and operating cadence.
You'll work from our Tel Aviv office at least three days a week as part of a hybrid setup.
Essentials
3+ years of full-cycle sales experience in an Account Executive or equivalent closing role, with a proven track record of meeting or exceeding revenue targets.
Previous outbound prospecting experience.
Experience prospecting, selling or developing business in the Israeli market, with a strong understanding of the local business landscape and communication style.
Ability to understand complex customer requirements and build solutions across multiple products, such as accounts, FX, acquiring and cards.
Strong territory-management skills, with the ability to develop, execute and continuously refine go-to-market and sales playbooks.
Strong presentation and stakeholder-management skills, with the confidence to engage and influence senior and C-level decision-makers in both Hebrew and English.
Proven ability to manage complex negotiations involving bespoke commercial agreements and multi-product solutions.
Entrepreneurial, highly motivated and comfortable operating in an ambitious, fast-paced environment with significant ownership.
Strong interest in technology and modern sales practices, including using AI tools to accelerate research, prospecting, personalisation and deal execution.
Preferred
Experience selling technical or complex products.
Previous experience in payments, fintech, financial services or a related industry.
Experience launching a new territory, developing a new market or building pipeline from scratch.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You value in-person collaboration and are happy being in the office three days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is growing its SME and Growth business in Israel, and this role will help build that market. You'll own the sales process from first conversation through close, while creating the systems and relationships needed to grow a new territory.\n\n - Own the full sales cycle and territory management from prospecting through close, building pipeline across the Israeli market through a focused, AI-assisted outbound motion and close collaboration with SDR and Marketing.\n\n - Drive new client acquisition and revenue growth across Israel through disciplined pipeline generation, coverage and conversion.\n\n - Develop and execute territory and account strategies, identifying high-potential verticals, businesses and decision-makers.\n\n - Represent Airwallex in client meetings and industry events across Israel, tailoring our value proposition to different stakeholders and business needs.\n\n - Maintain rigorous CRM discipline and forecasting accuracy, with high standards for data hygiene, pipeline management and operating cadence.\n\nYou'll work from our Tel Aviv office at least three days a week as part of a hybrid setup.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3+ years of full-cycle sales experience in an Account Executive or equivalent closing role, with a proven track record of meeting or exceeding revenue targets.\n\n - Previous outbound prospecting experience.\n\n - Experience prospecting, selling or developing business in the Israeli market, with a strong understanding of the local business landscape and communication style.\n\n - Ability to understand complex customer requirements and build solutions across multiple products, such as accounts, FX, acquiring and cards.\n\n - Strong territory-management skills, with the ability to develop, execute and continuously refine go-to-market and sales playbooks.\n\n - Strong presentation and stakeholder-management skills, with the confidence to engage and influence senior and C-level decision-makers in both Hebrew and English.\n\n - Proven ability to manage complex negotiations involving bespoke commercial agreements and multi-product solutions.\n\n - Entrepreneurial, highly motivated and comfortable operating in an ambitious, fast-paced environment with significant ownership.\n\n - Strong interest in technology and modern sales practices, including using AI tools to accelerate research, prospecting, personalisation and deal execution.\n\nPreferred\n\n - Experience selling technical or complex products.\n\n - Previous experience in payments, fintech, financial services or a related industry.\n\n - Experience launching a new territory, developing a new market or building pipeline from scratch.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"922b5d69-71e8-4943-ae35-3e155d5ee1a8","title":"Sales Development Representative, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"IL - Tel Aviv","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T09:08:23.225+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Gush Dan","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/922b5d69-71e8-4943-ae35-3e155d5ee1a8","applyUrl":"https://jobs.ashbyhq.com/airwallex/922b5d69-71e8-4943-ae35-3e155d5ee1a8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Sales Development Representative, you’ll build qualified pipeline for Airwallex’s SME & Growth sales team across the Israeli market. You’ll identify high-potential businesses, engage senior decision-makers through multichannel outreach, and run effective discovery to understand prospects’ business models, pain points and financial needs.
Build qualified pipeline by identifying high-potential businesses, verticals and market opportunities across Israel.
Engage senior decision-makers through cold calling, email, LinkedIn and other channels, using structured multichannel outreach sequences.
Progress qualified opportunities to Account Executives by understanding prospects’ business models, pain points, financial needs and commercial potential.
Partner closely with Account Executives on account strategy, handover and first-call preparation to create a seamless prospect experience and improve conversion.
Improve targeting, messaging, cadences and channel mix by using data and conversion performance to guide your approach.
Share field insights with Marketing and help build the SDR playbook in Israel as we scale Airwallex’s SME & Growth sales motion.
You’ll work from our Tel Aviv office at least three days a week.
Essentials
A track record of top performance in a BDR, SDR or related commercial role.
Experience prospecting, selling or developing business in the Israeli market, with an understanding of the local business landscape and communication style.
Superior verbal and written communication skills in Hebrew and English.
Hands-on experience with modern sales tools, including CRM and sales engagement platforms such as Salesforce, Outreach, LinkedIn Sales Navigator or similar.
Strong interest in technology and/or financial services.
A self-starter mindset, with the resilience to handle cold outreach, learn from rejection and keep creating opportunities.
Clear, structured communication skills and the ability to engage effectively with multiple stakeholders.
Preferred
Experience working in a fintech, payments company or other highly regulated business.
Experience using data, automation or AI to improve prospecting, qualification or sales productivity.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're motivated by working alongside people whose ambition pushes you to raise your own bar.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Sales Development Representative, you’ll build qualified pipeline for Airwallex’s SME & Growth sales team across the Israeli market. You’ll identify high-potential businesses, engage senior decision-makers through multichannel outreach, and run effective discovery to understand prospects’ business models, pain points and financial needs.\n\n - Build qualified pipeline by identifying high-potential businesses, verticals and market opportunities across Israel.\n\n - Engage senior decision-makers through cold calling, email, LinkedIn and other channels, using structured multichannel outreach sequences.\n\n - Progress qualified opportunities to Account Executives by understanding prospects’ business models, pain points, financial needs and commercial potential.\n\n - Partner closely with Account Executives on account strategy, handover and first-call preparation to create a seamless prospect experience and improve conversion.\n\n - Improve targeting, messaging, cadences and channel mix by using data and conversion performance to guide your approach.\n\n - Share field insights with Marketing and help build the SDR playbook in Israel as we scale Airwallex’s SME & Growth sales motion.\n\nYou’ll work from our Tel Aviv office at least three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A track record of top performance in a BDR, SDR or related commercial role.\n\n - Experience prospecting, selling or developing business in the Israeli market, with an understanding of the local business landscape and communication style.\n\n - Superior verbal and written communication skills in Hebrew and English.\n\n - Hands-on experience with modern sales tools, including CRM and sales engagement platforms such as Salesforce, Outreach, LinkedIn Sales Navigator or similar.\n\n - Strong interest in technology and/or financial services.\n\n - A self-starter mindset, with the resilience to handle cold outreach, learn from rejection and keep creating opportunities.\n\n - Clear, structured communication skills and the ability to engage effectively with multiple stakeholders.\n\nPreferred\n\n - Experience working in a fintech, payments company or other highly regulated business.\n\n - Experience using data, automation or AI to improve prospecting, qualification or sales productivity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're motivated by working alongside people whose ambition pushes you to raise your own bar.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5050577b-0c40-4a7b-9e0d-d943aad94c05","title":"Senior Database Administrator (DBA), Infra","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T05:11:20.338+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5050577b-0c40-4a7b-9e0d-d943aad94c05","applyUrl":"https://jobs.ashbyhq.com/airwallex/5050577b-0c40-4a7b-9e0d-d943aad94c05/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own the reliability, security, and day-to-day operation of Airwallex’s Korean production database environment supporting cross-border payment products. You’ll operate and optimise PostgreSQL, Redis, and Redis Cluster environments across Google Cloud, with a secondary AWS footprint, while partnering with local product, engineering, security, and compliance teams and our global DBA team.
Own high availability, replication, failover, backups, and disaster recovery for production database environments.
Drive compliance with Korean data residency and security requirements across backups, replicas, and snapshots.
Build automation for provisioning, configuration, access management, and operational processes using scripts, software, and infrastructure-as-code.
Improve database reliability and performance through monitoring, alerting, schema standards, indexing, query optimisation, and incident troubleshooting.
Strengthen privileged access, change approval, compliance evidence, and operational documentation for Korean production databases.
Partner with local and global teams to improve database security, operational efficiency, and on-call readiness.
This role is based in Seoul, South Korea.
Address: Units 1006, Partners Tower, 83 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, 08589 서울 금천구 가산디지털1로 83, 1006 호(가산동, 파트너스타워)
4+ years of experience administering production relational databases and live transactional workloads.
Strong PostgreSQL experience, including high availability, replication, and cluster management.
Experience with Patroni, pgpool-II, PgBouncer, or similar failover and connection-pooling tools.
Strong Redis and Redis Cluster administration experience.
Experience operating databases on a major public cloud, preferably Google Cloud.
Proficiency in Linux, shell scripting, and at least one programming language.
Strong analytical, communication, and problem-solving skills.
Strong ownership and documentation practices.
Business-level English and professional Korean.
Experience with distributed databases, Kafka, Elasticsearch, or ClickHouse.
Experience with Terraform, Ansible, or similar infrastructure-as-code tools.
Experience with database containerisation or Kubernetes.
Experience in a Korean bank, payments company, or licensed fintech.
Familiarity with Korean data residency, network separation, access control, or audit requirements.
Experience supporting regulatory examinations or external audits.
Experience building or taking ownership of a database environment from the ground up.
You own the outcome and you don't wait for permission to fix what's broken.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own the reliability, security, and day-to-day operation of Airwallex’s Korean production database environment supporting cross-border payment products. You’ll operate and optimise PostgreSQL, Redis, and Redis Cluster environments across Google Cloud, with a secondary AWS footprint, while partnering with local product, engineering, security, and compliance teams and our global DBA team.\n\n - Own high availability, replication, failover, backups, and disaster recovery for production database environments.\n\n - Drive compliance with Korean data residency and security requirements across backups, replicas, and snapshots.\n\n - Build automation for provisioning, configuration, access management, and operational processes using scripts, software, and infrastructure-as-code.\n\n - Improve database reliability and performance through monitoring, alerting, schema standards, indexing, query optimisation, and incident troubleshooting.\n\n - Strengthen privileged access, change approval, compliance evidence, and operational documentation for Korean production databases.\n\n - Partner with local and global teams to improve database security, operational efficiency, and on-call readiness.\n\nThis role is based in Seoul, South Korea.\n\nAddress: Units 1006, Partners Tower, 83 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, 08589 서울 금천구 가산디지털1로 83, 1006 호(가산동, 파트너스타워)\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 4+ years of experience administering production relational databases and live transactional workloads.\n\n - Strong PostgreSQL experience, including high availability, replication, and cluster management.\n\n - Experience with Patroni, pgpool-II, PgBouncer, or similar failover and connection-pooling tools.\n\n - Strong Redis and Redis Cluster administration experience.\n\n - Experience operating databases on a major public cloud, preferably Google Cloud.\n\n - Proficiency in Linux, shell scripting, and at least one programming language.\n\n - Strong analytical, communication, and problem-solving skills.\n\n - Strong ownership and documentation practices.\n\n - Business-level English and professional Korean.\n\n\nPREFERRED\n\n - Experience with distributed databases, Kafka, Elasticsearch, or ClickHouse.\n\n - Experience with Terraform, Ansible, or similar infrastructure-as-code tools.\n\n - Experience with database containerisation or Kubernetes.\n\n - Experience in a Korean bank, payments company, or licensed fintech.\n\n - Familiarity with Korean data residency, network separation, access control, or audit requirements.\n\n - Experience supporting regulatory examinations or external audits.\n\n - Experience building or taking ownership of a database environment from the ground up.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"24fea988-ce39-4cba-8fb2-107e4912e030","title":"Manager, Revenue Strategy & Operations (SEA)","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T10:23:17.236+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/24fea988-ce39-4cba-8fb2-107e4912e030","applyUrl":"https://jobs.ashbyhq.com/airwallex/24fea988-ce39-4cba-8fb2-107e4912e030/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This is a pivotal role that will work both deeply and cross-functionally to drive the entry and growth of Airwallex — one of the world’s top payment technology companies — in the dynamic Southeast Asia Market
You will work closely with our commercial, operations, product and regional APAC teams across a wide range of responsibilities, from market sizing and go-to-market design to day‑to‑day execution and continuous improvement. This is a highly visible, high-impact role for someone who enjoys building 0→1, thrives in ambiguity and wants to help shape Airwallex’s footprint in Southeast Asia.
Shape SEA market strategy
Size, define and map the SEA market; develop our understanding of key verticals, competitors, ideal customer profiles, compelling use cases and revenue opportunities across Airwallex’s products (global accounts, FX, payments, issuing, treasury, etc.).
Lead go-to-market execution
Work collaboratively with local and international cross-functional teams to plan and drive our go‑to‑market in SEA— including defining country plays, coordinating launch milestones, managing timelines, tracking progress and driving accountability across stakeholders.
Partner on customer onboarding and operations
Partner closely with the operations, risk, compliance and implementation teams to design and deliver a seamless onboarding and activation experience for SEA customers, ensuring we balance customer experience with regulatory and risk requirements.
Localise and scale core processes
Adapt and localise existing Airwallex processes from other regions (e.g. lead management, pipeline hygiene, pricing/approvals, forecasting, incentive design) to support scalable commercial activities and operational excellence in SEA.
Drive product–market fit in SEA
Identify product–market fit for Airwallex products in SEA; work with customers and prospects to deeply understand local needs, collate market feedback and translate this into clear, prioritised product requirements to help drive growth in the market.
Run high-quality analysis and decision support
Use data and structured problem solving to answer key business questions (e.g. market sizing, pricing, unit economics, sales productivity, channel performance) and provide executives with clear, actionable recommendations for the SEA business.
Own cross-functional projects end to end
Lead complex, cross-functional initiatives (e.g. new vertical entry, partnership structures, new product launches, process re‑design), driving alignment across stakeholders and ensuring high-quality, on-time delivery.
We’re looking for people who meet the minimum qualifications below. The preferred qualifications are great to have, but not mandatory.
5+ years of experience in strategy and/or operations roles — for example, top-tier strategy or management consulting, or in-house strategy and operations in high-growth technology, fintech or financial services companies.
Strategic and analytical problem solver with a track record of structuring ambiguous problems, running rigorous quantitative and qualitative analysis, and turning insights into clear recommendations and execution plans.
Strong project and stakeholder management skills, with experience working in international teams and across multiple time zones and markets. You can balance inputs from commercial, product, operations, risk, compliance and regional leadership stakeholders.
Business-level English, with the ability to synthesise and communicate complex ideas in a simple, compelling way, both in writing and verbally. Fluency or working proficiency in one or more Southeast Asian languages is a strong advantage, depending on market scope.
High ownership and bias to action — you are a self-starter who can independently identify, prioritise and execute the highest-impact opportunities, and you are comfortable rolling up your sleeves in a fast-moving environment.
Commercial acumen, including comfort working with revenue, cost and profitability drivers, and supporting go-to-market initiatives, commercial proposals or market launches.
Excellent communication and collaboration skills, with experience working with people at all levels and across cultures, and influencing decisions without direct authority.
Education: Bachelor’s degree or equivalent practical experience.
Direct experience supporting or leading market entry, country launches or new product launches, especially in Southeast Asia or other emerging markets.
Experience in fintech, payments, banking, financial services or other regulated industries, with an understanding of how regulatory, risk and compliance considerations shape market expansion.
Experience working with regional partnerships, distribution channels, strategic accounts or local ecosystems.
Hands-on experience working with data and tooling, such as CRM systems, BI dashboards, spreadsheets and financial or operating models, to support decision-making and drive operational improvements.
Experience studying, living or working across Southeast Asia, or in a matrixed global organisation.
Demonstrated ability to build repeatable playbooks and scale processes across multiple markets.
MBA or other advanced degree from a top-tier institution is a plus, but not required.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nThis is a pivotal role that will work both deeply and cross-functionally to drive the entry and growth of Airwallex — one of the world’s top payment technology companies — in the dynamic Southeast Asia Market\n\nYou will work closely with our commercial, operations, product and regional APAC teams across a wide range of responsibilities, from market sizing and go-to-market design to day‑to‑day execution and continuous improvement. This is a highly visible, high-impact role for someone who enjoys building 0→1, thrives in ambiguity and wants to help shape Airwallex’s footprint in Southeast Asia.\n\n\n\n\nWHAT YOU’LL DO\n\n - Shape SEA market strategy\n Size, define and map the SEA market; develop our understanding of key verticals, competitors, ideal customer profiles, compelling use cases and revenue opportunities across Airwallex’s products (global accounts, FX, payments, issuing, treasury, etc.).\n\n - Lead go-to-market execution\n Work collaboratively with local and international cross-functional teams to plan and drive our go‑to‑market in SEA— including defining country plays, coordinating launch milestones, managing timelines, tracking progress and driving accountability across stakeholders.\n\n - Partner on customer onboarding and operations\n Partner closely with the operations, risk, compliance and implementation teams to design and deliver a seamless onboarding and activation experience for SEA customers, ensuring we balance customer experience with regulatory and risk requirements.\n\n - Localise and scale core processes\n Adapt and localise existing Airwallex processes from other regions (e.g. lead management, pipeline hygiene, pricing/approvals, forecasting, incentive design) to support scalable commercial activities and operational excellence in SEA.\n\n - Drive product–market fit in SEA\n Identify product–market fit for Airwallex products in SEA; work with customers and prospects to deeply understand local needs, collate market feedback and translate this into clear, prioritised product requirements to help drive growth in the market.\n\n - Run high-quality analysis and decision support\n Use data and structured problem solving to answer key business questions (e.g. market sizing, pricing, unit economics, sales productivity, channel performance) and provide executives with clear, actionable recommendations for the SEA business.\n\n - Own cross-functional projects end to end\n Lead complex, cross-functional initiatives (e.g. new vertical entry, partnership structures, new product launches, process re‑design), driving alignment across stakeholders and ensuring high-quality, on-time delivery.\n\n\n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum qualifications below. The preferred qualifications are great to have, but not mandatory.\n\n\nMINIMUM QUALIFICATIONS\n\n - 5+ years of experience in strategy and/or operations roles — for example, top-tier strategy or management consulting, or in-house strategy and operations in high-growth technology, fintech or financial services companies.\n\n - Strategic and analytical problem solver with a track record of structuring ambiguous problems, running rigorous quantitative and qualitative analysis, and turning insights into clear recommendations and execution plans.\n\n - Strong project and stakeholder management skills, with experience working in international teams and across multiple time zones and markets. You can balance inputs from commercial, product, operations, risk, compliance and regional leadership stakeholders.\n\n - Business-level English, with the ability to synthesise and communicate complex ideas in a simple, compelling way, both in writing and verbally. Fluency or working proficiency in one or more Southeast Asian languages is a strong advantage, depending on market scope.\n\n - High ownership and bias to action — you are a self-starter who can independently identify, prioritise and execute the highest-impact opportunities, and you are comfortable rolling up your sleeves in a fast-moving environment.\n\n - Commercial acumen, including comfort working with revenue, cost and profitability drivers, and supporting go-to-market initiatives, commercial proposals or market launches.\n\n - Excellent communication and collaboration skills, with experience working with people at all levels and across cultures, and influencing decisions without direct authority.\n\n - Education: Bachelor’s degree or equivalent practical experience.\n\n\nPREFERRED QUALIFICATIONS\n\n - Direct experience supporting or leading market entry, country launches or new product launches, especially in Southeast Asia or other emerging markets.\n\n - Experience in fintech, payments, banking, financial services or other regulated industries, with an understanding of how regulatory, risk and compliance considerations shape market expansion.\n\n - Experience working with regional partnerships, distribution channels, strategic accounts or local ecosystems.\n\n - Hands-on experience working with data and tooling, such as CRM systems, BI dashboards, spreadsheets and financial or operating models, to support decision-making and drive operational improvements.\n\n - Experience studying, living or working across Southeast Asia, or in a matrixed global organisation.\n\n - Demonstrated ability to build repeatable playbooks and scale processes across multiple markets.\n\n - MBA or other advanced degree from a top-tier institution is a plus, but not required.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a6ccf83b-839b-4460-abc8-8fa359c9501f","title":"Head of Onboarding & FinCrime Operations","department":"Operations","team":"Financial Crime Operations","employmentType":"FullTime","location":"US - California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-08T10:39:11.453+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a6ccf83b-839b-4460-abc8-8fa359c9501f","applyUrl":"https://jobs.ashbyhq.com/airwallex/a6ccf83b-839b-4460-abc8-8fa359c9501f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own the vision, strategy and execution for Onboarding and FinCrime Operations, covering new client onboarding and periodic review across multiple jurisdictions, products and markets.
Build, lead and develop a high-performing, globally distributed team, managing capacity, location and resourcing to support business growth, 24/7 coverage, customer experience and cost efficiency.
Create a repeatable, scalable operating rhythm with clear OKRs and data-driven performance management.
Balance financial crime risk, customer experience and commercial impact, enabling timely, high-quality decisions and communication.
Improve the quality of procedures, playbooks, control frameworks and documentation, working closely with 2LOD Financial Crime Compliance, Risk Product and Engineering.
Lead the AI and automation transformation of Onboarding and FinCrime Operations, driving better quality, consistency, scalability and operational efficiency.
Build strong partnerships across Operations, Product, Risk, Compliance, Engineering and Commercial teams to deliver cross-functional outcomes.
You'll work from our London office three days a week.
Proven senior leadership experience in large-scale, multi-jurisdiction operations within a regulated financial services, payments or fintech business.
Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls, including how they map into first-line operations.
A track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies while building globally consistent performance.
Demonstrated delivery of automation- or AI-led transformation in an operations setting, or clear strategic and technical fluency to lead it.
Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.
Experience operating at the intersection of Operations, Product and Risk, driving cross-functional outcomes without full reporting-line authority.
Experience managing outsourced, BPO or offshore capacity at scale.
Experience in cross-border payments or multi-entity, multi-licence environments.
Comfort working with highly technical, API-first products.
Demonstrable experience driving tooling and rule evolution with Risk Product and Data teams.
Experience leading AI transformation in Onboarding and FinCrime Operations.
A top-tier consulting or operator-investor background, with structured thinking under ambiguity.
A relevant professional certification, such as CAMS, ICA or ACAMS.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn the vision, strategy and execution for Onboarding and FinCrime Operations, covering new client onboarding and periodic review across multiple jurisdictions, products and markets.\n\n - Build, lead and develop a high-performing, globally distributed team, managing capacity, location and resourcing to support business growth, 24/7 coverage, customer experience and cost efficiency.\n\n - Create a repeatable, scalable operating rhythm with clear OKRs and data-driven performance management.\n\n - Balance financial crime risk, customer experience and commercial impact, enabling timely, high-quality decisions and communication.\n\n - Improve the quality of procedures, playbooks, control frameworks and documentation, working closely with 2LOD Financial Crime Compliance, Risk Product and Engineering.\n\n - Lead the AI and automation transformation of Onboarding and FinCrime Operations, driving better quality, consistency, scalability and operational efficiency.\n\n - Build strong partnerships across Operations, Product, Risk, Compliance, Engineering and Commercial teams to deliver cross-functional outcomes.\n\nYou'll work from our London office three days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Proven senior leadership experience in large-scale, multi-jurisdiction operations within a regulated financial services, payments or fintech business.\n\n - Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls, including how they map into first-line operations.\n\n - A track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies while building globally consistent performance.\n\n - Demonstrated delivery of automation- or AI-led transformation in an operations setting, or clear strategic and technical fluency to lead it.\n\n - Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.\n\n - Experience operating at the intersection of Operations, Product and Risk, driving cross-functional outcomes without full reporting-line authority.\n\n - Experience managing outsourced, BPO or offshore capacity at scale.\n\n\nPREFERRED\n\n - Experience in cross-border payments or multi-entity, multi-licence environments.\n\n - Comfort working with highly technical, API-first products.\n\n - Demonstrable experience driving tooling and rule evolution with Risk Product and Data teams.\n\n - Experience leading AI transformation in Onboarding and FinCrime Operations.\n\n - A top-tier consulting or operator-investor background, with structured thinking under ambiguity.\n\n - A relevant professional certification, such as CAMS, ICA or ACAMS.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a08fb4a7-29c9-4e43-ba47-3810bf5864bd","title":"Account Manager, SME & Growth","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"DE - Berlin","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T10:26:51.568+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a08fb4a7-29c9-4e43-ba47-3810bf5864bd","applyUrl":"https://jobs.ashbyhq.com/airwallex/a08fb4a7-29c9-4e43-ba47-3810bf5864bd/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Account Manager, SME & Growth, you’ll own a portfolio of strategic DACH accounts, with accountability for gross profit, retention, and expansion. You’ll act as a trusted commercial advisor, strengthening executive relationships and helping customers expand their use of Airwallex across products and markets.
Own strategic account plans and lead executive-level Quarterly Business Reviews at least once per quarter.
Lead complex, consultative commercial negotiations and multi-product opportunities across FX, Global Accounts, Cards and Issuing, Spend, and Payouts.
Manage multi-entity and multi-country customers with multiple stakeholders, translating technical requirements into clear customer solutions.
Identify expansion signals, convert them into well-documented Salesforce opportunities, and contribute to an accurate, stage-weighted forecast.
Own the client through operational and compliance events, gathering facts, setting expectations, driving internal teams to resolution, and keeping the relationship intact.
Represent the customer internally across Product, Risk, FinOps, and Support, translating customer feedback and recurring themes into actionable insights for the wider business.
Help build the foundations of a scalable DACH Post-Sales function by developing repeatable processes, playbooks, and operating standards for account planning, QBRs, handovers, and expansion.
You’ll work from our Berlin office three days a week.
3+ years of successful experience in Account Management, Customer Success or Sales, ideally working with a technical product and a consistent track record of strong performance.
Experience managing complex, consultative sales cycles and multi-product accounts, including the development and execution of strategic account plans.
Strong analytical skills, with the ability to use data to shape account strategy, prepare QBRs, and identify commercial opportunities.
Experience working with CRM systems and a strong commitment to accurate, consistent Salesforce hygiene.
The ability to understand complex technical concepts and a solid foundational understanding of APIs.
Comfort operating in an ambiguous, fast-paced environment with evolving priorities and a high degree of ownership.
Excellent written and verbal communication skills in both German and English.
Experience working with fintech, payments, SaaS, or another technical product.
Experience managing multi-entity or multi-country customers and engaging stakeholders at executive level.
A track record of leading bespoke commercial negotiations and driving retention or expansion across existing accounts.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Account Manager, SME & Growth, you’ll own a portfolio of strategic DACH accounts, with accountability for gross profit, retention, and expansion. You’ll act as a trusted commercial advisor, strengthening executive relationships and helping customers expand their use of Airwallex across products and markets.\n\n - Own strategic account plans and lead executive-level Quarterly Business Reviews at least once per quarter.\n\n - Lead complex, consultative commercial negotiations and multi-product opportunities across FX, Global Accounts, Cards and Issuing, Spend, and Payouts.\n\n - Manage multi-entity and multi-country customers with multiple stakeholders, translating technical requirements into clear customer solutions.\n\n - Identify expansion signals, convert them into well-documented Salesforce opportunities, and contribute to an accurate, stage-weighted forecast.\n\n - Own the client through operational and compliance events, gathering facts, setting expectations, driving internal teams to resolution, and keeping the relationship intact.\n\n - Represent the customer internally across Product, Risk, FinOps, and Support, translating customer feedback and recurring themes into actionable insights for the wider business.\n\n - Help build the foundations of a scalable DACH Post-Sales function by developing repeatable processes, playbooks, and operating standards for account planning, QBRs, handovers, and expansion.\n\nYou’ll work from our Berlin office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 3+ years of successful experience in Account Management, Customer Success or Sales, ideally working with a technical product and a consistent track record of strong performance.\n\n - Experience managing complex, consultative sales cycles and multi-product accounts, including the development and execution of strategic account plans.\n\n - Strong analytical skills, with the ability to use data to shape account strategy, prepare QBRs, and identify commercial opportunities.\n\n - Experience working with CRM systems and a strong commitment to accurate, consistent Salesforce hygiene.\n\n - The ability to understand complex technical concepts and a solid foundational understanding of APIs.\n\n - Comfort operating in an ambiguous, fast-paced environment with evolving priorities and a high degree of ownership.\n\n - Excellent written and verbal communication skills in both German and English.\n\n\nPREFERRED\n\n - Experience working with fintech, payments, SaaS, or another technical product.\n\n - Experience managing multi-entity or multi-country customers and engaging stakeholders at executive level.\n\n - A track record of leading bespoke commercial negotiations and driving retention or expansion across existing accounts.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9ddff208-05cf-481c-bf11-fb14abc102cc","title":"Head of Risk Operations","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-08T13:05:58.983+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ddff208-05cf-481c-bf11-fb14abc102cc","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ddff208-05cf-481c-bf11-fb14abc102cc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team:
Risk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience.
What you’ll do:
As the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations.
You'll set the vision, strategy and execution for Risk Operations across Acquiring, Issuing and Credit Risk, leading a global team that supports onboarding, periodic review and in-life behaviour.
Build a scalable operating model with clear OKRs, data-driven performance management and the resourcing strategy needed to balance 24/7 coverage, customer experience and cost efficiency.
Raise the quality and consistency of procedures, playbooks, control frameworks and documentation, partnering closely with 2LOD, Risk Product, Engineering and Commercial teams to make timely, high-quality decisions within Airwallex's risk appetite.
Lead the team's AI and automation transformation while keeping integrity, judgement and operational excellence at the centre of how we work.
You'll work from our London office three days a week.
Proven experience, including senior leadership in large-scale, multi-jurisdiction operations within a rapidly growing regulated financial-services, payments or fintech business.
A track record of scaling Risk Operations across at least two of Payments, Issuing and Credit Risk across multiple geographies, while building globally consistent performance.
A background in Fraud Operations and account takeover risk control.
Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.
Experience operating at the intersection of Operations, Product and Risk, and driving cross-functional outcomes without full reporting-line authority.
Demonstrated delivery of automation or AI-led transformation in an operations setting.
Experience using big data and analytics tools, including SQL, Databricks and BI tooling.
Experience with cross-border payments and multi-entity, multi-licence environments.
Experience across Payments, Issuing and Credit Risk.
Comfort working with highly technical, API-first products.
Exposure to IPO readiness or public-company control environments.
A top-tier consulting or operator-investor background, with structured thinking under ambiguity.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team:\n\nRisk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience.\n\n \n\nWhat you’ll do:\n\nAs the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations.\n\n \n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll set the vision, strategy and execution for Risk Operations across Acquiring, Issuing and Credit Risk, leading a global team that supports onboarding, periodic review and in-life behaviour.\n\n - Build a scalable operating model with clear OKRs, data-driven performance management and the resourcing strategy needed to balance 24/7 coverage, customer experience and cost efficiency.\n\n - Raise the quality and consistency of procedures, playbooks, control frameworks and documentation, partnering closely with 2LOD, Risk Product, Engineering and Commercial teams to make timely, high-quality decisions within Airwallex's risk appetite.\n\n - Lead the team's AI and automation transformation while keeping integrity, judgement and operational excellence at the centre of how we work.\n\nYou'll work from our London office three days a week.\n\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Proven experience, including senior leadership in large-scale, multi-jurisdiction operations within a rapidly growing regulated financial-services, payments or fintech business.\n\n - A track record of scaling Risk Operations across at least two of Payments, Issuing and Credit Risk across multiple geographies, while building globally consistent performance.\n\n - A background in Fraud Operations and account takeover risk control.\n\n - Strong commercial and analytical judgement, with the ability to frame decisions through unit economics, scalability and return on investment.\n\n - Experience operating at the intersection of Operations, Product and Risk, and driving cross-functional outcomes without full reporting-line authority.\n\n - Demonstrated delivery of automation or AI-led transformation in an operations setting.\n\n - Experience using big data and analytics tools, including SQL, Databricks and BI tooling.\n\n\nPREFERRED\n\n - Experience with cross-border payments and multi-entity, multi-licence environments.\n\n - Experience across Payments, Issuing and Credit Risk.\n\n - Comfort working with highly technical, API-first products.\n\n - Exposure to IPO readiness or public-company control environments.\n\n - A top-tier consulting or operator-investor background, with structured thinking under ambiguity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b2c93245-28d9-4d9a-a3a7-3a1ee81851c2","title":"Sales Development Representative, SME & Growth Business","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"DE - Berlin","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T14:59:45.065+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b2c93245-28d9-4d9a-a3a7-3a1ee81851c2","applyUrl":"https://jobs.ashbyhq.com/airwallex/b2c93245-28d9-4d9a-a3a7-3a1ee81851c2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and scale Airwallex’s outbound sales motion across the DACH region, with a particular focus on establishing a strong German pipeline. You’ll identify and qualify high-value accounts through cold calls, personalised email, social selling and other multi-channel plays, while designing and refining the outreach approaches that work best for the market.
Build a strong German pipeline by identifying and engaging high-value accounts through targeted, multi-channel outreach.
Qualify sales opportunities by uncovering business needs and creating high-quality pipeline for Account Executives.
Develop prospecting playbooks, messaging frameworks and scalable sales assets that support expansion across the DACH region.
Improve outreach performance by testing AI-assisted sales tools and refining the approaches that work best for the market.
Partner with Marketing and Product to turn market feedback into actionable insights and more relevant campaigns.
Maintain accurate CRM records, monitor activity and funnel performance, and deliver thoughtful handovers that move qualified opportunities smoothly through the early sales funnel.
You’ll work from our Berlin office three days a week.
At least one year of experience in a high-performing B2B SaaS or fintech SDR/BDR role, with a track record of meeting or exceeding targets.
Native or bilingual fluency in German, both verbal and written, and professional working fluency in English.
Experience initiating conversations with prospects through cold calling, personalised email, social selling or other outbound channels.
Experience qualifying opportunities, uncovering business needs and creating high-quality sales pipeline.
Experience building or refining outbound strategies, including ideal customer profiles, prospecting playbooks, messaging or sales processes.
Hands-on experience using CRM systems and maintaining accurate activity and contact data.
Strong interest in AI-assisted sales tools, modern sales technology and data-led prospecting.
A self-starter mindset, high urgency and the ability to operate effectively in a fast-moving, ambiguous environment.
Strong written and verbal communication skills, with the ability to adapt messaging to different audiences.
A collaborative, team-first approach and the ability to work closely with Marketing, Product and Account Executives.
Experience in a zero-to-one or early-stage market expansion role.
Experience with automated enrichment, AI sales co-pilots, intent data or hyper-personalised messaging.
Experience developing sales playbooks, prospecting assets or market-specific messaging.
Experience working with German or wider DACH customers.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and scale Airwallex’s outbound sales motion across the DACH region, with a particular focus on establishing a strong German pipeline. You’ll identify and qualify high-value accounts through cold calls, personalised email, social selling and other multi-channel plays, while designing and refining the outreach approaches that work best for the market.\n\n - Build a strong German pipeline by identifying and engaging high-value accounts through targeted, multi-channel outreach.\n\n - Qualify sales opportunities by uncovering business needs and creating high-quality pipeline for Account Executives.\n\n - Develop prospecting playbooks, messaging frameworks and scalable sales assets that support expansion across the DACH region.\n\n - Improve outreach performance by testing AI-assisted sales tools and refining the approaches that work best for the market.\n\n - Partner with Marketing and Product to turn market feedback into actionable insights and more relevant campaigns.\n\n - Maintain accurate CRM records, monitor activity and funnel performance, and deliver thoughtful handovers that move qualified opportunities smoothly through the early sales funnel.\n\nYou’ll work from our Berlin office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - At least one year of experience in a high-performing B2B SaaS or fintech SDR/BDR role, with a track record of meeting or exceeding targets.\n\n - Native or bilingual fluency in German, both verbal and written, and professional working fluency in English.\n\n - Experience initiating conversations with prospects through cold calling, personalised email, social selling or other outbound channels.\n\n - Experience qualifying opportunities, uncovering business needs and creating high-quality sales pipeline.\n\n - Experience building or refining outbound strategies, including ideal customer profiles, prospecting playbooks, messaging or sales processes.\n\n - Hands-on experience using CRM systems and maintaining accurate activity and contact data.\n\n - Strong interest in AI-assisted sales tools, modern sales technology and data-led prospecting.\n\n - A self-starter mindset, high urgency and the ability to operate effectively in a fast-moving, ambiguous environment.\n\n - Strong written and verbal communication skills, with the ability to adapt messaging to different audiences.\n\n - A collaborative, team-first approach and the ability to work closely with Marketing, Product and Account Executives.\n\n\nPREFERRED\n\n - Experience in a zero-to-one or early-stage market expansion role.\n\n - Experience with automated enrichment, AI sales co-pilots, intent data or hyper-personalised messaging.\n\n - Experience developing sales playbooks, prospecting assets or market-specific messaging.\n\n - Experience working with German or wider DACH customers.\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2c18484b-6cfd-4726-8055-2d90016028a6","title":"Founding Customer Success Manager, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-10T07:32:04.013+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2c18484b-6cfd-4726-8055-2d90016028a6","applyUrl":"https://jobs.ashbyhq.com/airwallex/2c18484b-6cfd-4726-8055-2d90016028a6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is revolutionizing global banking, and the EMEA Growth team is key to driving growth and retention of our growing long tail of customers.
Our work spans Airwallex’s core solutions, including Payments, Business Accounts, Spend and APIs, combining a scalable, customer-first approach with the pace and ambition of a high-growth fintech. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME/ Mid Market customers.
The Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. This role will work with our commercial team on our SME/MM clients through the implementation, go-live and servicing phases. You will work cross functionally, engaging with many teams across the Airwallex family including sales, solutions engineering, account management and operations. Furthermore, you are a technology-minded, fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. We are looking for someone who has a passion for building relationships, creating amazing customer experiences, and managing the onboarding and customer activation process.
Our UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London Office @wells&more - GPE, Fitzrovia.
Founding member of the CSM team in EMEA to help build out the function
Manage internal operational steps to onboard a client including pricing configuration, client vendor onboarding forms, validating feature configuration pre-launch
Project manage the implementation of new features across the accounts you support
Serve as the escalation point for a customer on any support or technical issues and work closely with Sales, Account Management, Support, Billing, and other Technical teams to ensure resolution
Monitor usage, SLA adherence, failure rates and consult with client and account manager on best practices to improve metrics and success overall
Develop expertise in the product capabilities and leverage that knowledge to understand issues and potential paths to resolve
Ensure client invoices are correctly generated, sent and received by client including additional reporting if necessary
Ensure the best customer experience through proactive identification of issues, proposing solutions and timely communication to acknowledge and keep them informed
You have at least 5 years of experience in customer success, operations or account management with enterprise clients (advantageous if this is in fintech)
You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally
You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds, domains and seniority level
You are detail obsessed - you check everything upfront twice to make sure there are no downstream impacts due to errors
You are technically minded and have prior experience working in an organization delivering/ troubleshooting SaaS or technical solutions to clients
Experience in payments is desirable
Experience using any of the following tools: Google Suite, Salesforce CRM, Sequel, Google Looker, Zendesk.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAirwallex is revolutionizing global banking, and the EMEA Growth team is key to driving growth and retention of our growing long tail of customers.\n\nOur work spans Airwallex’s core solutions, including Payments, Business Accounts, Spend and APIs, combining a scalable, customer-first approach with the pace and ambition of a high-growth fintech. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME/ Mid Market customers.\n\n\n\n\nWHAT YOU’LL DO\n\nThe Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. This role will work with our commercial team on our SME/MM clients through the implementation, go-live and servicing phases. You will work cross functionally, engaging with many teams across the Airwallex family including sales, solutions engineering, account management and operations. Furthermore, you are a technology-minded, fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. We are looking for someone who has a passion for building relationships, creating amazing customer experiences, and managing the onboarding and customer activation process.\n\nOur UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London Office @wells&more - GPE, Fitzrovia.\n\n\n\n\nRESPONSIBILITIES\n\n - Founding member of the CSM team in EMEA to help build out the function\n\n - Manage internal operational steps to onboard a client including pricing configuration, client vendor onboarding forms, validating feature configuration pre-launch\n\n - Project manage the implementation of new features across the accounts you support\n\n - Serve as the escalation point for a customer on any support or technical issues and work closely with Sales, Account Management, Support, Billing, and other Technical teams to ensure resolution\n\n - Monitor usage, SLA adherence, failure rates and consult with client and account manager on best practices to improve metrics and success overall\n\n - Develop expertise in the product capabilities and leverage that knowledge to understand issues and potential paths to resolve\n\n - Ensure client invoices are correctly generated, sent and received by client including additional reporting if necessary\n\n - Ensure the best customer experience through proactive identification of issues, proposing solutions and timely communication to acknowledge and keep them informed\n\n\nWHO YOU ARE\n\n - You have at least 5 years of experience in customer success, operations or account management with enterprise clients (advantageous if this is in fintech)\n\n - You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally\n\n - You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds, domains and seniority level\n\n - You are detail obsessed - you check everything upfront twice to make sure there are no downstream impacts due to errors\n\n - You are technically minded and have prior experience working in an organization delivering/ troubleshooting SaaS or technical solutions to clients\n\n - Experience in payments is desirable\n\n - Experience using any of the following tools: Google Suite, Salesforce CRM, Sequel, Google Looker, Zendesk. \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5e2db852-596d-417e-a223-a7b15bd99830","title":"Account Manager, SME & Growth","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T08:21:37.938+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5e2db852-596d-417e-a223-a7b15bd99830","applyUrl":"https://jobs.ashbyhq.com/airwallex/5e2db852-596d-417e-a223-a7b15bd99830/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
As an Airwallex Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. You will be working in an incredibly fast paced, scaling environment and providing resources across the EMEA business at a senior level, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.
Our UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London Office @wells&more - GPE, Fitzrovia.
What you'll do
Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships, and driving expansion through regular strategic customer engagements.
Identify, develop, and close upsell and expansion opportunities, proactively managing opportunities through the sales cycle from identification to close and revenue realisation.
Act as a trusted advisor to customers, understanding their business, industry, and goals to help them maximise the value of Airwallex and identify opportunities to support their growth.
Lead complex commercial negotiations, including bespoke commercial agreements, multi product solutions, and high-value expansion opportunities.
Translate customer needs into solutions, with the ability to understand technical requirements and work across multiple products to develop compelling, commercially viable solutions.
Operate with ownership and agility, demonstrating the ability to work independently, navigate ambiguity, and adapt quickly in a fast-paced and rapidly changing environment.
Demonstrate a strong track record of performance and a passion for technology, consistently achieving or exceeding KPIs and revenue targets while maintaining the curiosity to understand and articulate the value of an evolving technology landscape.
What you bring
2+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance.
Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions. Experience with structured sales methodologies such as MEDDPICC is preferred.
Proven track record of exceeding targets, with demonstrated success in high target, high pace environments and consistently delivering against commercial KPIs and revenue goals.
Strong analytical and strategic skills, with the ability to use data to develop account strategies, identify opportunities, and build effective QBRs and account plans.
Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption, and expansion.
Exceptional communication skills, with strong verbal and written English and the ability to communicate effectively with both technical and commercial stakeholders.
Strong problem-solving, networking, and relationship-building skills, combined with resilience, a positive attitude, and a strong bias towards action when navigating blockers.
Strong technical aptitude, with the ability to understand complex technical problems and requirements. Solid understanding of APIs is preferred.
Bachelor’s degree or equivalent.
Startup and/or fintech experience preferred.
Experience with Salesforce highly regarded.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nAs an Airwallex Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. You will be working in an incredibly fast paced, scaling environment and providing resources across the EMEA business at a senior level, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.\n\nOur UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London Office @wells&more - GPE, Fitzrovia.\n\nWhat you'll do\n\n - Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships, and driving expansion through regular strategic customer engagements.\n\n - Identify, develop, and close upsell and expansion opportunities, proactively managing opportunities through the sales cycle from identification to close and revenue realisation.\n\n - Act as a trusted advisor to customers, understanding their business, industry, and goals to help them maximise the value of Airwallex and identify opportunities to support their growth.\n\n - Lead complex commercial negotiations, including bespoke commercial agreements, multi product solutions, and high-value expansion opportunities.\n\n - Translate customer needs into solutions, with the ability to understand technical requirements and work across multiple products to develop compelling, commercially viable solutions.\n\n - Operate with ownership and agility, demonstrating the ability to work independently, navigate ambiguity, and adapt quickly in a fast-paced and rapidly changing environment.\n\n - Demonstrate a strong track record of performance and a passion for technology, consistently achieving or exceeding KPIs and revenue targets while maintaining the curiosity to understand and articulate the value of an evolving technology landscape.\n\nWhat you bring\n\n - 2+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance.\n\n - Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions. Experience with structured sales methodologies such as MEDDPICC is preferred.\n\n - Proven track record of exceeding targets, with demonstrated success in high target, high pace environments and consistently delivering against commercial KPIs and revenue goals.\n\n - Strong analytical and strategic skills, with the ability to use data to develop account strategies, identify opportunities, and build effective QBRs and account plans.\n\n - Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption, and expansion.\n\n - Exceptional communication skills, with strong verbal and written English and the ability to communicate effectively with both technical and commercial stakeholders.\n\n - Strong problem-solving, networking, and relationship-building skills, combined with resilience, a positive attitude, and a strong bias towards action when navigating blockers.\n\n - Strong technical aptitude, with the ability to understand complex technical problems and requirements. Solid understanding of APIs is preferred.\n\n - Bachelor’s degree or equivalent.\n\n - Startup and/or fintech experience preferred.\n\n - Experience with Salesforce highly regarded.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6dcee3ae-e55c-44a0-af10-fc55119aa140","title":"Manager, FCC Monitoring & Testing, APAC","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-10T02:07:06.220+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6dcee3ae-e55c-44a0-af10-fc55119aa140","applyUrl":"https://jobs.ashbyhq.com/airwallex/6dcee3ae-e55c-44a0-af10-fc55119aa140/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.
What you'll do
As Manager, FCC Monitoring & Testing, APAC you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners.
This role covers the APAC region (excluding China and Hong Kong) and is based in Malaysia. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards.
Responsibilities:
Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance.
Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion.
Oversee the ongoing FCC monitoring program for APAC (excluding China and Hong Kong), including establishment of KPIs and operating effectiveness metrics.
Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level.
Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps.
Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies.
Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline.
CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential).
10+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment.
Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows.
Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation.
A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability.
Preferred qualifications:
Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field.
Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA.
Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume.
Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing.
Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth.\n\n\n\nWhat you'll do\n\nAs Manager, FCC Monitoring & Testing, APAC you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners.\n\n\n\nThis role covers the APAC region (excluding China and Hong Kong) and is based in Malaysia. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards.\n\n\n\nResponsibilities:\n\n - Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance.\n\n - Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion.\n\n - Oversee the ongoing FCC monitoring program for APAC (excluding China and Hong Kong), including establishment of KPIs and operating effectiveness metrics.\n\n - Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level.\n\n - Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps.\n\n - Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies.\n\n - Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline.\n\n - CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential).\n\n - 10+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment.\n\n - Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows.\n\n - Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation.\n\n - A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability.\n\nPreferred qualifications:\n\n - Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field.\n\n - Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA.\n\n - Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume.\n\n - Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing.\n\n - Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"23921b8c-d094-4055-8f6e-b98f820514b3","title":"Account Manager, SME & Growth","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"NZ - Auckland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T06:56:17.190+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Auckland","addressCountry":"New Zealand","addressLocality":"Auckland"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/23921b8c-d094-4055-8f6e-b98f820514b3","applyUrl":"https://jobs.ashbyhq.com/airwallex/23921b8c-d094-4055-8f6e-b98f820514b3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
The Account Manager role is a key sales role at Airwallex. This role will work within our SME team on a book size of 150-300 customer accounts.
You will work cross-functionally, engaging with many teams across the wider Airwallex team, including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of customers.
Our product offering works across 3 pillars: Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations.
We are looking for a technology-minded fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business.
Build deep relationships with your portfolio to best understand customer needs & provide value-based solutions utilising our range of products and services.
Achieve revenue targets by focusing on input metrics to deliver the relevant outputs. We have a framework that works, but we also want this individual to bring themself to the role & drive success in how it best works for them utilising the best tools available .
Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you’re driving.
Build relationships with internal stakeholders to share customer insights & help build out the roadmap of products from this.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
You have Account Management experience - at least 2-3+ years of B2B experience managing and growing technology/fintech relationships with a large book of accounts.
You have worked previously with complex sales, feeling comfortable selling to C-level executives.
You are a relationship builder – you build meaningful, collaborative relationships with all you work with internally and externally.
You can speak to anyone – you have exceptional communication skills and are comfortable conversing with people of all backgrounds and domains.
You are a problem solver – you look for creative solutions, understand new products, and ask the right questions before figuring out a solution. You can easily simplify complexity for others.
You want to build something great – you should be resilient, driven, creative, patient but persistent, adaptable, and work well under pressure.
You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets.
You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n \n\n\nWHAT YOU’LL DO\n\nThe Account Manager role is a key sales role at Airwallex. This role will work within our SME team on a book size of 150-300 customer accounts. \n\nYou will work cross-functionally, engaging with many teams across the wider Airwallex team, including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of customers. \n\nOur product offering works across 3 pillars: Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations.\n\nWe are looking for a technology-minded fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business. \n\n \n\n\nRESPONSIBILITIES:\n\n - Build deep relationships with your portfolio to best understand customer needs & provide value-based solutions utilising our range of products and services.\n\n - Achieve revenue targets by focusing on input metrics to deliver the relevant outputs. We have a framework that works, but we also want this individual to bring themself to the role & drive success in how it best works for them utilising the best tools available .\n\n - Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you’re driving. \n\n - Build relationships with internal stakeholders to share customer insights & help build out the roadmap of products from this. \n\n \n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - You have Account Management experience - at least 2-3+ years of B2B experience managing and growing technology/fintech relationships with a large book of accounts.\n\n - You have worked previously with complex sales, feeling comfortable selling to C-level executives.\n\n - You are a relationship builder – you build meaningful, collaborative relationships with all you work with internally and externally.\n\n - You can speak to anyone – you have exceptional communication skills and are comfortable conversing with people of all backgrounds and domains.\n\n - You are a problem solver – you look for creative solutions, understand new products, and ask the right questions before figuring out a solution. You can easily simplify complexity for others.\n\n - You want to build something great – you should be resilient, driven, creative, patient but persistent, adaptable, and work well under pressure.\n\n - You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets.\n\n - You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6a8e78bc-7e26-4d22-ac84-28f32ed1cb3a","title":"Account Manager, SME & Growth, AU","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Melbourne","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}}}],"publishedAt":"2026-09-14T03:38:26.722+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6a8e78bc-7e26-4d22-ac84-28f32ed1cb3a","applyUrl":"https://jobs.ashbyhq.com/airwallex/6a8e78bc-7e26-4d22-ac84-28f32ed1cb3a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Account Manager, SME & Growth, you’ll own the commercial relationship for a portfolio of ambitious Australian small and mid-market businesses. You’ll help customers get more value from Airwallex by understanding their goals, increasing product adoption, strengthening relationships and identifying opportunities for sustainable growth.
You’ll build trusted, multi-threaded relationships with founders, finance leaders, operators and other senior decision-makers. You’ll work across Airwallex’s product suite, including business accounts, payments, spend management, treasury and API-enabled solutions, while partnering with Sales, Customer Success, Product, Solutions, Operations, Risk and Compliance teams to deliver strong customer outcomes.
Own and grow a portfolio of SME and growth accounts, building account plans that support retention, product adoption, relationship depth and revenue growth.
Lead strategic customer engagements, including account planning sessions, business reviews and growth conversations.
Identify, develop and close upsell, cross-sell and expansion opportunities across Airwallex’s product suite.
Manage opportunities through the full commercial cycle, from discovery and solution design through negotiation, close, implementation and revenue realisation.
Lead complex commercial negotiations involving bespoke agreements, multi-product solutions and high-value expansion opportunities.
Translate customer needs into commercially viable solutions, including technical, API and integration requirements.
Use customer, product and commercial data to prioritise your portfolio, identify product whitespace, build account strategies and develop effective QBRs.
Maintain disciplined pipeline management and accurate forecasting in Salesforce, ensuring opportunities, next steps, risks and close plans are visible and actionable.
Share customer insights, product feedback and market intelligence to improve internal processes, enablement and product outcomes.
This role is based in Sydney, and you’ll be expected to work from the office three days a week.
Essentials
5+ years of experience in account management, relationship management or sales, ideally selling a technical product, SaaS platform, payments solution or other financial technology.
A proven track record of exceeding commercial targets and consistently delivering against revenue, gross profit or other relevant KPIs.
Strong consultative selling skills, with the ability to understand customer strategies and pain points, uncover opportunities and articulate compelling value propositions.
Demonstrated experience managing complex sales cycles, including upsell, cross-sell, renewal or expansion opportunities from identification through close.
Experience managing complex, multi-product accounts and developing account strategies that drive retention, adoption and expansion.
Strong analytical and strategic skills, with the ability to use data to prioritise accounts, identify opportunities and build effective account plans and QBRs.
Exceptional verbal and written English, with the ability to communicate confidently with technical, commercial and executive stakeholders.
Strong negotiation, problem-solving, networking, relationship-building and stakeholder management skills.
Resilience, a positive attitude and a strong bias towards action when navigating customer or internal blockers.
Strong technical aptitude, with the ability to understand complex product, integration and customer requirements.
Bachelor’s degree or equivalent professional experience.
Preferred
Experience working with customers in professional services, consulting, accounting, marketing, education, travel or healthcare.
Experience in fintech, payments, SaaS or another fast-growing technology business.
Familiarity with APIs, integrations or technical solution selling.
Experience managing or selling products such as payments, foreign exchange, business accounts, cards, expense management, bill pay or treasury.
Experience with Salesforce or a comparable CRM.
Experience leading commercial negotiations involving multiple products, senior stakeholders, procurement, legal or other review processes.
Experience using customer or transactional data to diagnose opportunities and improve account performance.
Comfort operating in a high-growth environment with evolving priorities, high standards and meaningful ownership.
A curious, commercially minded approach and a willingness to continuously deepen your product and industry knowledge.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You can advocate hard for a position, then fully support the team's direction once a call is made.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nACCOUNT MANAGER, SME & GROWTH\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Account Manager, SME & Growth, you’ll own the commercial relationship for a portfolio of ambitious Australian small and mid-market businesses. You’ll help customers get more value from Airwallex by understanding their goals, increasing product adoption, strengthening relationships and identifying opportunities for sustainable growth.\n\nYou’ll build trusted, multi-threaded relationships with founders, finance leaders, operators and other senior decision-makers. You’ll work across Airwallex’s product suite, including business accounts, payments, spend management, treasury and API-enabled solutions, while partnering with Sales, Customer Success, Product, Solutions, Operations, Risk and Compliance teams to deliver strong customer outcomes.\n\n - Own and grow a portfolio of SME and growth accounts, building account plans that support retention, product adoption, relationship depth and revenue growth.\n\n - Lead strategic customer engagements, including account planning sessions, business reviews and growth conversations.\n\n - Identify, develop and close upsell, cross-sell and expansion opportunities across Airwallex’s product suite.\n\n - Manage opportunities through the full commercial cycle, from discovery and solution design through negotiation, close, implementation and revenue realisation.\n\n - Lead complex commercial negotiations involving bespoke agreements, multi-product solutions and high-value expansion opportunities.\n\n - Translate customer needs into commercially viable solutions, including technical, API and integration requirements.\n\n - Use customer, product and commercial data to prioritise your portfolio, identify product whitespace, build account strategies and develop effective QBRs.\n\n - Maintain disciplined pipeline management and accurate forecasting in Salesforce, ensuring opportunities, next steps, risks and close plans are visible and actionable.\n\n - Share customer insights, product feedback and market intelligence to improve internal processes, enablement and product outcomes.\n\nThis role is based in Sydney, and you’ll be expected to work from the office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of experience in account management, relationship management or sales, ideally selling a technical product, SaaS platform, payments solution or other financial technology.\n\n - A proven track record of exceeding commercial targets and consistently delivering against revenue, gross profit or other relevant KPIs.\n\n - Strong consultative selling skills, with the ability to understand customer strategies and pain points, uncover opportunities and articulate compelling value propositions.\n\n - Demonstrated experience managing complex sales cycles, including upsell, cross-sell, renewal or expansion opportunities from identification through close.\n\n - Experience managing complex, multi-product accounts and developing account strategies that drive retention, adoption and expansion.\n\n - Strong analytical and strategic skills, with the ability to use data to prioritise accounts, identify opportunities and build effective account plans and QBRs.\n\n - Exceptional verbal and written English, with the ability to communicate confidently with technical, commercial and executive stakeholders.\n\n - Strong negotiation, problem-solving, networking, relationship-building and stakeholder management skills.\n\n - Resilience, a positive attitude and a strong bias towards action when navigating customer or internal blockers.\n\n - Strong technical aptitude, with the ability to understand complex product, integration and customer requirements.\n\n - Bachelor’s degree or equivalent professional experience.\n\n\n\nPreferred\n\n - Experience working with customers in professional services, consulting, accounting, marketing, education, travel or healthcare.\n\n - Experience in fintech, payments, SaaS or another fast-growing technology business.\n\n - Familiarity with APIs, integrations or technical solution selling.\n\n - Experience managing or selling products such as payments, foreign exchange, business accounts, cards, expense management, bill pay or treasury.\n\n - Experience with Salesforce or a comparable CRM.\n\n - Experience leading commercial negotiations involving multiple products, senior stakeholders, procurement, legal or other review processes.\n\n - Experience using customer or transactional data to diagnose opportunities and improve account performance.\n\n - Comfort operating in a high-growth environment with evolving priorities, high standards and meaningful ownership.\n\n - A curious, commercially minded approach and a willingness to continuously deepen your product and industry knowledge.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7e7e7175-6579-4a89-8213-523a255434bb","title":"Account Manager, SME & Growth","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"IL - Tel Aviv","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T12:41:03.192+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Gush Dan","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7e7e7175-6579-4a89-8213-523a255434bb","applyUrl":"https://jobs.ashbyhq.com/airwallex/7e7e7175-6579-4a89-8213-523a255434bb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
This is a unique opportunity to become part of a small, high-impact Airwallex team in our Israel office. This is an onsite role, four-five days a week in the office, working closely with Sales, Marketing and Operations leadership in Israel and across EMEA.
What you'll do
As an Airwallex SME Account Manager, you will build relationships with our existing customers to ensure they get the tools and support they need to achieve their goals. You'll act as the bridge between the customer and the wider Airwallex team, bringing an in-depth understanding of each customer's needs and how Airwallex can support them. You'll operate in a fast-paced, scaling environment, providing senior-level support across the Israel and EMEA business and helping to evaluate and scale our Account Management strategy.
Responsibilities
Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships and driving expansion through regular strategic customer engagements
Identify, develop and close upsell and expansion opportunities, proactively managing them through the sales cycle from identification to close and revenue realisation
Act as a trusted advisor to customers, understanding their business, industry and goals to help them maximise the value of Airwallex and identify opportunities to support their growth
Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities
Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions
Operate with ownership and agility, working independently, navigating ambiguity and adapting quickly in a fast-paced, changing environment
Consistently achieve or exceed KPIs and revenue targets, staying curious about an evolving technology landscape and able to articulate its value to customers
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but they're not mandatory.
Minimum qualifications:
Fluent written and spoken English and Hebrew
3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance
Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions
A proven track record of exceeding targets, with demonstrated success in high-target, high-pace environments
Strong data analysis skills, with the ability to use data to develop account strategies, identify opportunities and build effective QBRs and account plans
Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption and expansion
Exceptional communication skills, with strong verbal and written English and Hebrew and the ability to communicate with both technical and commercial stakeholders
Strong problem-solving, networking and relationship-building skills, combined with resilience, a positive attitude and a bias towards action when navigating blockers
Strong technical aptitude, with the ability to understand complex technical problems and requirements
Bachelor's degree or equivalent
Preferred qualifications:
Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products
Experience with structured sales methodologies such as MEDDPICC
Solid understanding of APIs
Experience with Salesforce
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThis is a unique opportunity to become part of a small, high-impact Airwallex team in our Israel office. This is an onsite role, four-five days a week in the office, working closely with Sales, Marketing and Operations leadership in Israel and across EMEA.\n\nWhat you'll do\n\nAs an Airwallex SME Account Manager, you will build relationships with our existing customers to ensure they get the tools and support they need to achieve their goals. You'll act as the bridge between the customer and the wider Airwallex team, bringing an in-depth understanding of each customer's needs and how Airwallex can support them. You'll operate in a fast-paced, scaling environment, providing senior-level support across the Israel and EMEA business and helping to evaluate and scale our Account Management strategy.\n\nResponsibilities\n\n - Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships and driving expansion through regular strategic customer engagements\n\n - Identify, develop and close upsell and expansion opportunities, proactively managing them through the sales cycle from identification to close and revenue realisation\n\n - Act as a trusted advisor to customers, understanding their business, industry and goals to help them maximise the value of Airwallex and identify opportunities to support their growth\n\n - Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities\n\n - Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions\n\n - Operate with ownership and agility, working independently, navigating ambiguity and adapting quickly in a fast-paced, changing environment\n\n - Consistently achieve or exceed KPIs and revenue targets, staying curious about an evolving technology landscape and able to articulate its value to customers\n\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but they're not mandatory.\n\nMinimum qualifications:\n\n - Fluent written and spoken English and Hebrew\n\n - 3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance\n\n - Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions\n\n - A proven track record of exceeding targets, with demonstrated success in high-target, high-pace environments\n\n - Strong data analysis skills, with the ability to use data to develop account strategies, identify opportunities and build effective QBRs and account plans\n\n - Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption and expansion\n\n - Exceptional communication skills, with strong verbal and written English and Hebrew and the ability to communicate with both technical and commercial stakeholders\n\n - Strong problem-solving, networking and relationship-building skills, combined with resilience, a positive attitude and a bias towards action when navigating blockers\n\n - Strong technical aptitude, with the ability to understand complex technical problems and requirements\n\n - Bachelor's degree or equivalent\n\nPreferred qualifications:\n\n - Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products\n\n - Experience with structured sales methodologies such as MEDDPICC\n\n - Solid understanding of APIs\n\n - Experience with Salesforce\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2615369b-738c-4bf1-955e-70f6772c12f3","title":"Account Manager, Enterprise","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"IL - Tel Aviv","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T12:44:34.502+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Gush Dan","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2615369b-738c-4bf1-955e-70f6772c12f3","applyUrl":"https://jobs.ashbyhq.com/airwallex/2615369b-738c-4bf1-955e-70f6772c12f3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Account Manager on the Enterprise team, you'll manage strategic enterprise customer accounts and help them maximise the value they get from Airwallex. You'll combine strategic account planning with hands-on ownership of renewals, expansion opportunities, escalations, onboarding and complex customer initiatives.
Grow gross profit from existing enterprise customer accounts by leading renewals, upsell and cross-sell opportunities across Airwallex's product suite.
Build and execute strategic account plans that map customer objectives, stakeholders, risks, renewal plans and twelve- to eighteen-month growth opportunities.
Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value, address risks and align on future priorities.
Lead commercial negotiations and expansion opportunities, using account data and customer insight to improve retention and drive net revenue retention.
Project-manage complex customer initiatives across technical and non-technical domains, coordinating Sales, Product, Solutions Engineering, Operations, KYC and Onboarding, Legal and Customer Success.
Identify and solve client challenges before they become risks, while ensuring the best possible customer experience throughout onboarding and beyond.
Maintain accurate CRM records, opportunity tracking and forecasts, and report performance against KPIs, metrics and targets.
This is a quota-carrying commercial role based in Israel, where you'll work in the office four days a week.
Essentials
Fluent written and spoken English and Hebrew.
Five to six years of experience managing complex technology sales or account management, from small to enterprise accounts.
A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions.
Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders.
Strong commercial, communication and negotiation skills, with the ability to simplify complex topics for others and build trusted relationships internally and externally.
Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives.
A technically minded approach, with prior experience in API sales or account management for a similar organisation.
Strong data analysis skills, with the ability to draw insight from account and performance data to inform decisions.
Preferred
Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products.
Experience developing strategic account plans, leading QBRs or executive business reviews and building relationships with C-level stakeholders.
A data-driven approach to account health, forecasting, renewal planning and commercial prioritisation, with strong CRM discipline.
Curiosity, resilience and an entrepreneurial mindset, with the ability to adapt to evolving priorities and proactively solve complex customer problems.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Account Manager on the Enterprise team, you'll manage strategic enterprise customer accounts and help them maximise the value they get from Airwallex. You'll combine strategic account planning with hands-on ownership of renewals, expansion opportunities, escalations, onboarding and complex customer initiatives.\n\n - Grow gross profit from existing enterprise customer accounts by leading renewals, upsell and cross-sell opportunities across Airwallex's product suite.\n\n - Build and execute strategic account plans that map customer objectives, stakeholders, risks, renewal plans and twelve- to eighteen-month growth opportunities.\n\n - Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value, address risks and align on future priorities.\n\n - Lead commercial negotiations and expansion opportunities, using account data and customer insight to improve retention and drive net revenue retention.\n\n - Project-manage complex customer initiatives across technical and non-technical domains, coordinating Sales, Product, Solutions Engineering, Operations, KYC and Onboarding, Legal and Customer Success.\n\n - Identify and solve client challenges before they become risks, while ensuring the best possible customer experience throughout onboarding and beyond.\n\n - Maintain accurate CRM records, opportunity tracking and forecasts, and report performance against KPIs, metrics and targets.\n\nThis is a quota-carrying commercial role based in Israel, where you'll work in the office four days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Fluent written and spoken English and Hebrew.\n\n - Five to six years of experience managing complex technology sales or account management, from small to enterprise accounts.\n\n - A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions.\n\n - Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders.\n\n - Strong commercial, communication and negotiation skills, with the ability to simplify complex topics for others and build trusted relationships internally and externally.\n\n - Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives.\n\n - A technically minded approach, with prior experience in API sales or account management for a similar organisation.\n\n - Strong data analysis skills, with the ability to draw insight from account and performance data to inform decisions.\n\nPreferred\n\n - Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products.\n\n - Experience developing strategic account plans, leading QBRs or executive business reviews and building relationships with C-level stakeholders.\n\n - A data-driven approach to account health, forecasting, renewal planning and commercial prioritisation, with strong CRM discipline.\n\n - Curiosity, resilience and an entrepreneurial mindset, with the ability to adapt to evolving priorities and proactively solve complex customer problems.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7bf590b2-a94e-4ba3-800c-309025c65c51","title":"Associate Director, Payments/Scheme Economics","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-12T20:19:55.951+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7bf590b2-a94e-4ba3-800c-309025c65c51","applyUrl":"https://jobs.ashbyhq.com/airwallex/7bf590b2-a94e-4ba3-800c-309025c65c51/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We are looking for an Associate Director, Payments/Scheme Economics to own the integrity, visibility and management of Airwallex’s payment costs, starting with card scheme fees and interchange fees across Visa and Mastercard.
Reporting to the Head of Strategic Finance, you will be the subject matter expert on scheme economics, translating complex and rapidly changing network rules into accurate system configurations, financial outcomes and business decisions. You will ensure we understand what every payment should cost, that those costs are accurately reflected across our systems and financials, and that we systematically identify opportunities to improve payment economics as we scale.
Over time, the remit will expand across other card schemes, local payment methods and the broader payments cost base.
Own scheme economics and rule interpretation: Maintain deep expertise across scheme fees, interchange and network rules. Interpret scheme bulletins, operating regulations and fee schedules, translating changes into clear financial, product and operational requirements.
Ensure accurate payment cost configuration: Translate complex scheme rules into fee tables, eligibility criteria and transaction-level logic. Partner with Product and Engineering to ensure cost calculation, allocation and customer billing accurately reflect current network rules across markets and payment flows.
Protect payment cost integrity: Establish robust governance, testing and controls across scheme configurations. Reconcile expected costs against actual network charges, identify anomalies and leakage, and drive root-cause resolution.
Build granular visibility into payment economics: Develop robust models and analytics across markets, products, payment methods and transaction types, creating a clear view of unit economics, margin drivers and cost movements.
Drive structural cost and margin optimization: Identify, quantify and execute opportunities to improve economics through transaction qualification, BIN routing, cost configuration, and other levers. Partner with Product, Finance and Commercial teams to prioritize the highest-value opportunities.
Shape pricing and commercial decisions: Translate underlying payment economics into recommendations for customer pricing, product design, new market launches and commercial strategy, ensuring growth is supported by sustainable unit economics.
Build scalable infrastructure and automation: Partner with Product, Engineering, and Data teams to strengthen cost engines, fee allocation logic, dashboards and automated controls. Apply AI and advanced analytics to accelerate rule interpretation, detect anomalies and surface optimization opportunities.
Own complex scheme economics issues: Serve as the escalation point for scheme pricing, interchange and rule-related questions, working directly with Visa, Mastercard and other payment partners where required.
7+ years of relevant experience in payments, acquiring, issuing, card networks, payment infrastructure or related roles, ideally within a global PSP, acquirer, scheme, issuer or fintech.
Deep knowledge of card payment economics, particularly Visa and Mastercard interchange, scheme fees, transaction qualification and network rules.
Strong ability to operationalize complex payment rules, translating fee schedules and network requirements into system logic, configurations and controls.
Experience with payment cost systems and controls, including interchange tables, scheme fee logic, BIN-based rules, transaction attributes or similar payment configurations.
Strong analytical and quantitative capabilities, including experience working with transaction-level data, economic modeling and reconciliation of expected versus actual payment costs.
Strong commercial judgment, with the ability to connect detailed payment mechanics to pricing, product decisions and margin optimization.
Exceptional attention to detail and ownership, with the discipline required to manage complex rules where small errors can create meaningful financial impact at scale.
Strong cross-functional execution, with the ability to work effectively across Product, Engineering, Finance, Data, Operations and external payment partners.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHO YOU ARE\n\nWe are looking for an Associate Director, Payments/Scheme Economics to own the integrity, visibility and management of Airwallex’s payment costs, starting with card scheme fees and interchange fees across Visa and Mastercard.\n\nReporting to the Head of Strategic Finance, you will be the subject matter expert on scheme economics, translating complex and rapidly changing network rules into accurate system configurations, financial outcomes and business decisions. You will ensure we understand what every payment should cost, that those costs are accurately reflected across our systems and financials, and that we systematically identify opportunities to improve payment economics as we scale.\n\nOver time, the remit will expand across other card schemes, local payment methods and the broader payments cost base.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own scheme economics and rule interpretation: Maintain deep expertise across scheme fees, interchange and network rules. Interpret scheme bulletins, operating regulations and fee schedules, translating changes into clear financial, product and operational requirements.\n\n - Ensure accurate payment cost configuration: Translate complex scheme rules into fee tables, eligibility criteria and transaction-level logic. Partner with Product and Engineering to ensure cost calculation, allocation and customer billing accurately reflect current network rules across markets and payment flows.\n\n - Protect payment cost integrity: Establish robust governance, testing and controls across scheme configurations. Reconcile expected costs against actual network charges, identify anomalies and leakage, and drive root-cause resolution.\n\n - Build granular visibility into payment economics: Develop robust models and analytics across markets, products, payment methods and transaction types, creating a clear view of unit economics, margin drivers and cost movements.\n\n - Drive structural cost and margin optimization: Identify, quantify and execute opportunities to improve economics through transaction qualification, BIN routing, cost configuration, and other levers. Partner with Product, Finance and Commercial teams to prioritize the highest-value opportunities.\n\n - Shape pricing and commercial decisions: Translate underlying payment economics into recommendations for customer pricing, product design, new market launches and commercial strategy, ensuring growth is supported by sustainable unit economics.\n\n - Build scalable infrastructure and automation: Partner with Product, Engineering, and Data teams to strengthen cost engines, fee allocation logic, dashboards and automated controls. Apply AI and advanced analytics to accelerate rule interpretation, detect anomalies and surface optimization opportunities.\n\n - Own complex scheme economics issues: Serve as the escalation point for scheme pricing, interchange and rule-related questions, working directly with Visa, Mastercard and other payment partners where required.\n\n\nWHAT YOU’LL BRING\n\n - 7+ years of relevant experience in payments, acquiring, issuing, card networks, payment infrastructure or related roles, ideally within a global PSP, acquirer, scheme, issuer or fintech.\n\n - Deep knowledge of card payment economics, particularly Visa and Mastercard interchange, scheme fees, transaction qualification and network rules.\n\n - Strong ability to operationalize complex payment rules, translating fee schedules and network requirements into system logic, configurations and controls.\n\n - Experience with payment cost systems and controls, including interchange tables, scheme fee logic, BIN-based rules, transaction attributes or similar payment configurations.\n\n - Strong analytical and quantitative capabilities, including experience working with transaction-level data, economic modeling and reconciliation of expected versus actual payment costs.\n\n - Strong commercial judgment, with the ability to connect detailed payment mechanics to pricing, product decisions and margin optimization.\n\n - Exceptional attention to detail and ownership, with the discipline required to manage complex rules where small errors can create meaningful financial impact at scale.\n\n - Strong cross-functional execution, with the ability to work effectively across Product, Engineering, Finance, Data, Operations and external payment partners.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1a30d4ba-e13b-4a0c-bbd4-df3faa428c0a","title":"Associate Director, Payments/Scheme Economics","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T14:18:18.990+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1a30d4ba-e13b-4a0c-bbd4-df3faa428c0a","applyUrl":"https://jobs.ashbyhq.com/airwallex/1a30d4ba-e13b-4a0c-bbd4-df3faa428c0a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We are looking for an Associate Director, Payments/Scheme Economics to own the integrity, visibility and management of Airwallex’s payment costs, starting with card scheme fees and interchange fees across Visa and Mastercard.
Reporting to the Head of Strategic Finance, you will be the subject matter expert on scheme economics, translating complex and rapidly changing network rules into accurate system configurations, financial outcomes and business decisions. You will ensure we understand what every payment should cost, that those costs are accurately reflected across our systems and financials, and that we systematically identify opportunities to improve payment economics as we scale.
Over time, the remit will expand across other card schemes, local payment methods and the broader payments cost base.
Own scheme economics and rule interpretation: Maintain deep expertise across scheme fees, interchange and network rules. Interpret scheme bulletins, operating regulations and fee schedules, translating changes into clear financial, product and operational requirements.
Ensure accurate payment cost configuration: Translate complex scheme rules into fee tables, eligibility criteria and transaction-level logic. Partner with Product and Engineering to ensure cost calculation, allocation and customer billing accurately reflect current network rules across markets and payment flows.
Protect payment cost integrity: Establish robust governance, testing and controls across scheme configurations. Reconcile expected costs against actual network charges, identify anomalies and leakage, and drive root-cause resolution.
Build granular visibility into payment economics: Develop robust models and analytics across markets, products, payment methods and transaction types, creating a clear view of unit economics, margin drivers and cost movements.
Drive structural cost and margin optimization: Identify, quantify and execute opportunities to improve economics through transaction qualification, BIN routing, cost configuration, and other levers. Partner with Product, Finance and Commercial teams to prioritize the highest-value opportunities.
Shape pricing and commercial decisions: Translate underlying payment economics into recommendations for customer pricing, product design, new market launches and commercial strategy, ensuring growth is supported by sustainable unit economics.
Build scalable infrastructure and automation: Partner with Product, Engineering, and Data teams to strengthen cost engines, fee allocation logic, dashboards and automated controls. Apply AI and advanced analytics to accelerate rule interpretation, detect anomalies and surface optimization opportunities.
Own complex scheme economics issues: Serve as the escalation point for scheme pricing, interchange and rule-related questions, working directly with Visa, Mastercard and other payment partners where required.
7+ years of relevant experience in payments, acquiring, issuing, card networks, payment infrastructure or related roles, ideally within a global PSP, acquirer, scheme, issuer or fintech.
Deep knowledge of card payment economics, particularly Visa and Mastercard interchange, scheme fees, transaction qualification and network rules.
Strong ability to operationalize complex payment rules, translating fee schedules and network requirements into system logic, configurations and controls.
Experience with payment cost systems and controls, including interchange tables, scheme fee logic, BIN-based rules, transaction attributes or similar payment configurations.
Strong analytical and quantitative capabilities, including experience working with transaction-level data, economic modeling and reconciliation of expected versus actual payment costs.
Strong commercial judgment, with the ability to connect detailed payment mechanics to pricing, product decisions and margin optimization.
Exceptional attention to detail and ownership, with the discipline required to manage complex rules where small errors can create meaningful financial impact at scale.
Strong cross-functional execution, with the ability to work effectively across Product, Engineering, Finance, Data, Operations and external payment partners.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHO YOU ARE\n\nWe are looking for an Associate Director, Payments/Scheme Economics to own the integrity, visibility and management of Airwallex’s payment costs, starting with card scheme fees and interchange fees across Visa and Mastercard.\n\nReporting to the Head of Strategic Finance, you will be the subject matter expert on scheme economics, translating complex and rapidly changing network rules into accurate system configurations, financial outcomes and business decisions. You will ensure we understand what every payment should cost, that those costs are accurately reflected across our systems and financials, and that we systematically identify opportunities to improve payment economics as we scale.\n\nOver time, the remit will expand across other card schemes, local payment methods and the broader payments cost base.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own scheme economics and rule interpretation: Maintain deep expertise across scheme fees, interchange and network rules. Interpret scheme bulletins, operating regulations and fee schedules, translating changes into clear financial, product and operational requirements.\n\n - Ensure accurate payment cost configuration: Translate complex scheme rules into fee tables, eligibility criteria and transaction-level logic. Partner with Product and Engineering to ensure cost calculation, allocation and customer billing accurately reflect current network rules across markets and payment flows.\n\n - Protect payment cost integrity: Establish robust governance, testing and controls across scheme configurations. Reconcile expected costs against actual network charges, identify anomalies and leakage, and drive root-cause resolution.\n\n - Build granular visibility into payment economics: Develop robust models and analytics across markets, products, payment methods and transaction types, creating a clear view of unit economics, margin drivers and cost movements.\n\n - Drive structural cost and margin optimization: Identify, quantify and execute opportunities to improve economics through transaction qualification, BIN routing, cost configuration, and other levers. Partner with Product, Finance and Commercial teams to prioritize the highest-value opportunities.\n\n - Shape pricing and commercial decisions: Translate underlying payment economics into recommendations for customer pricing, product design, new market launches and commercial strategy, ensuring growth is supported by sustainable unit economics.\n\n - Build scalable infrastructure and automation: Partner with Product, Engineering, and Data teams to strengthen cost engines, fee allocation logic, dashboards and automated controls. Apply AI and advanced analytics to accelerate rule interpretation, detect anomalies and surface optimization opportunities.\n\n - Own complex scheme economics issues: Serve as the escalation point for scheme pricing, interchange and rule-related questions, working directly with Visa, Mastercard and other payment partners where required.\n\n\nWHAT YOU’LL BRING\n\n - 7+ years of relevant experience in payments, acquiring, issuing, card networks, payment infrastructure or related roles, ideally within a global PSP, acquirer, scheme, issuer or fintech.\n\n - Deep knowledge of card payment economics, particularly Visa and Mastercard interchange, scheme fees, transaction qualification and network rules.\n\n - Strong ability to operationalize complex payment rules, translating fee schedules and network requirements into system logic, configurations and controls.\n\n - Experience with payment cost systems and controls, including interchange tables, scheme fee logic, BIN-based rules, transaction attributes or similar payment configurations.\n\n - Strong analytical and quantitative capabilities, including experience working with transaction-level data, economic modeling and reconciliation of expected versus actual payment costs.\n\n - Strong commercial judgment, with the ability to connect detailed payment mechanics to pricing, product decisions and margin optimization.\n\n - Exceptional attention to detail and ownership, with the discipline required to manage complex rules where small errors can create meaningful financial impact at scale.\n\n - Strong cross-functional execution, with the ability to work effectively across Product, Engineering, Finance, Data, Operations and external payment partners.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2f49a184-14b1-4472-bc56-6fafdc6962c6","title":"Senior Account Manager, Enterprise ","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"DE - Munich","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T13:53:45.620+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2f49a184-14b1-4472-bc56-6fafdc6962c6","applyUrl":"https://jobs.ashbyhq.com/airwallex/2f49a184-14b1-4472-bc56-6fafdc6962c6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Enterprise Account Manager, you’ll manage a portfolio of strategic enterprise customers and help them maximise the value they get from Airwallex.
Build trusted relationships across commercial, finance, operations, product and technology stakeholders, identifying opportunities to increase adoption, retain customers and expand their use of Airwallex’s products and markets.
Own strategic account planning, including customer objectives, stakeholder maps, risks, renewal plans and 12 to 18-month growth opportunities.
Lead renewals, commercial negotiations, upsell and cross-sell opportunities, using data and customer insight to improve retention and drive Net Revenue Retention.
Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value, address risks and align on future priorities.
Coordinate escalations, onboarding and complex customer initiatives across Sales, Product Sales, Solutions Engineering, Product, Operations, KYC and Onboarding, Legal, Customer Success and other internal teams.
Maintain accurate CRM records, opportunity tracking and forecasts, while sharing customer feedback that can inform product, operational and go-to-market improvements.
You'll work from our Munich office three days a week.
8+ years of sales or account management experience, including experience managing complex enterprise or strategic customer relationships.
A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions.
Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders.
Strong commercial, communication and negotiation skills, with the ability to simplify complex topics and build trusted relationships internally and externally.
Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives.
Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products. Experience with API-enabled products is an advantage.
Native German and English fluency required.
Experience managing enterprise accounts in payments, FX, cross-border payments, treasury, cards, embedded finance or other financial infrastructure products.
Experience developing strategic account plans, leading QBRs or executive business reviews, and building relationships with C-level stakeholders.
A data-driven approach to account health, forecasting, renewal planning and commercial prioritisation, with strong CRM discipline.
Curiosity, resilience and an entrepreneurial mindset, with the ability to operate effectively in a fast-growing environment, adapt to evolving priorities and proactively solve complex customer problems.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Enterprise Account Manager, you’ll manage a portfolio of strategic enterprise customers and help them maximise the value they get from Airwallex.\n\n - Build trusted relationships across commercial, finance, operations, product and technology stakeholders, identifying opportunities to increase adoption, retain customers and expand their use of Airwallex’s products and markets.\n\n - Own strategic account planning, including customer objectives, stakeholder maps, risks, renewal plans and 12 to 18-month growth opportunities.\n\n - Lead renewals, commercial negotiations, upsell and cross-sell opportunities, using data and customer insight to improve retention and drive Net Revenue Retention.\n\n - Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value, address risks and align on future priorities.\n\n - Coordinate escalations, onboarding and complex customer initiatives across Sales, Product Sales, Solutions Engineering, Product, Operations, KYC and Onboarding, Legal, Customer Success and other internal teams.\n\n - Maintain accurate CRM records, opportunity tracking and forecasts, while sharing customer feedback that can inform product, operational and go-to-market improvements.\n\nYou'll work from our Munich office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of sales or account management experience, including experience managing complex enterprise or strategic customer relationships.\n\n - A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions.\n\n - Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders.\n\n - Strong commercial, communication and negotiation skills, with the ability to simplify complex topics and build trusted relationships internally and externally.\n\n - Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives.\n\n - Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products. Experience with API-enabled products is an advantage.\n\n - Native German and English fluency required.\n\n\nPREFERRED\n\n - Experience managing enterprise accounts in payments, FX, cross-border payments, treasury, cards, embedded finance or other financial infrastructure products.\n\n - Experience developing strategic account plans, leading QBRs or executive business reviews, and building relationships with C-level stakeholders.\n\n - A data-driven approach to account health, forecasting, renewal planning and commercial prioritisation, with strong CRM discipline.\n\n - Curiosity, resilience and an entrepreneurial mindset, with the ability to operate effectively in a fast-growing environment, adapt to evolving priorities and proactively solve complex customer problems.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d44190a1-27e6-4991-bcdd-8a9e27db4679","title":"Head of Product Marketing","department":"Marketing","team":"Global Product Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-12T22:22:17.393+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d44190a1-27e6-4991-bcdd-8a9e27db4679","applyUrl":"https://jobs.ashbyhq.com/airwallex/d44190a1-27e6-4991-bcdd-8a9e27db4679/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Role
Airwallex is building the global financial infrastructure for modern businesses in an AI era — and the Product Marketing team is at the heart of how we bring that transformational story to market. We're looking for a seasoned and ambitious Head of Product Marketing to lead and scale our global PMM function across four core product pillars: Payments, Spend, Billing, and Business Accounts.
This is a rare opportunity to own the full GTM narrative for a high-growth fintech platform competing directly with the biggest players — and winning.
What You'll Do
Own the global Product Marketing strategy across Payments, Spend, Billing, and Business Accounts.
Build and lead a team of PMM leads for each product pillar — this is a build role.
Define positioning, messaging, and GTM motions for new product launches across 10+ global markets.
Partner closely with Product, Comms, Growth, Design, Legal, and Commercial to drive integrated launches.
Build world-class competitive intelligence and Sales enablement capabilities across all product lines.
Drive attribution, performance measurement, and optimization of PMM-led campaigns.
Design and implement agentic workflows to streamline everything from insights-generation to GTM activities.
What You'll Bring
Outstanding professional and academic record of achievement.
10+ years in B2B Product Marketing, with at least 3–4 years leading a PMM org.
Deep GTM expertise — you've run complex, multi-product, multi-market launches.
Fintech, payments, or B2B SaaS background strongly preferred.
Deep intellectual curiosity: you want to understand our customers’ problems inside-out and to know how our product can help.
Strong competitive positioning chops — you know how to differentiate and win in crowded markets.
Comfort operating at both the strategic and executional level in a fast moving problem space.
Brilliant communication skills; you are equally at ease across verbal and written comms.
Comfort working cross-functionally with stakeholders at varying levels of seniority.
Bonus Points:
Experience with agentic AI or developer-facing products.
Background at a high-growth scale-up that went through rapid product expansion.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Role\n\nAirwallex is building the global financial infrastructure for modern businesses in an AI era — and the Product Marketing team is at the heart of how we bring that transformational story to market. We're looking for a seasoned and ambitious Head of Product Marketing to lead and scale our global PMM function across four core product pillars: Payments, Spend, Billing, and Business Accounts.\n\nThis is a rare opportunity to own the full GTM narrative for a high-growth fintech platform competing directly with the biggest players — and winning.\n\nWhat You'll Do\n\n - Own the global Product Marketing strategy across Payments, Spend, Billing, and Business Accounts.\n\n - Build and lead a team of PMM leads for each product pillar — this is a build role.\n\n - Define positioning, messaging, and GTM motions for new product launches across 10+ global markets.\n\n - Partner closely with Product, Comms, Growth, Design, Legal, and Commercial to drive integrated launches.\n\n - Build world-class competitive intelligence and Sales enablement capabilities across all product lines.\n\n - Drive attribution, performance measurement, and optimization of PMM-led campaigns.\n\n - Design and implement agentic workflows to streamline everything from insights-generation to GTM activities.\n\nWhat You'll Bring\n\n - Outstanding professional and academic record of achievement.\n\n - 10+ years in B2B Product Marketing, with at least 3–4 years leading a PMM org.\n\n - Deep GTM expertise — you've run complex, multi-product, multi-market launches.\n\n - Fintech, payments, or B2B SaaS background strongly preferred.\n\n - Deep intellectual curiosity: you want to understand our customers’ problems inside-out and to know how our product can help.\n\n - Strong competitive positioning chops — you know how to differentiate and win in crowded markets.\n\n - Comfort operating at both the strategic and executional level in a fast moving problem space.\n\n - Brilliant communication skills; you are equally at ease across verbal and written comms.\n\n - Comfort working cross-functionally with stakeholders at varying levels of seniority.\n\nBonus Points:\n\n - Experience with agentic AI or developer-facing products.\n\n - Background at a high-growth scale-up that went through rapid product expansion.\n\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$223,343 – $320,000 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$223,343 - $320,000","compensationTiers":[{"id":"cde6cf28-b458-498e-aa9b-a483ea086d70","tierSummary":"$223,343 – $320,000 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"48dd0d43-5469-44a4-a965-c38e03986247","summary":"$223,343 – $320,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223343,"maxValue":320000},{"id":"2e5afa01-be7f-4b95-b32b-7fc18b1348a8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ebe4e031-7bff-4508-8f39-3867418f7407","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223343,"maxValue":320000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d772acdd-1552-4b87-9d55-b5f7f0d39987","title":"Software Engineer, Quality","department":"Engineering","team":"Risk Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T02:41:32.706+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d772acdd-1552-4b87-9d55-b5f7f0d39987","applyUrl":"https://jobs.ashbyhq.com/airwallex/d772acdd-1552-4b87-9d55-b5f7f0d39987/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As the first Quality Engineer on the Risk Platform team, you’ll define what quality means for risk-critical systems, setting the standards, practices, and quality gates the team builds around. You’ll design and build automation, tooling, and infrastructure that help us ship changes quickly and safely across onboarding, transaction scoring, screening, and other risk decisioning flows. You’ll partner with Engineering and Product to establish reliable test data, isolated environments, contract testing, jurisdiction-specific coverage, and production verification for systems that make high-stakes decisions.
Own the automation and regression coverage that helps risk decisioning flows remain reliable across onboarding, transaction scoring, screening, and related systems.
Build stable test data and isolated environments that make automated testing deterministic and trustworthy.
Establish contract testing and integration coverage that catches service breakages before they reach release.
Improve confidence in jurisdiction-specific behaviour by validating regional rules, thresholds, and regulatory requirements.
Define release-quality gates and post-release verification that confirm risk systems behave correctly in production.
Partner with Engineering and Product to set acceptance criteria, support major client-facing projects, and raise the quality bar across the team.
You'll work from our Singapore office five days a week.
Experience as an SDET or Software Engineer in Test, with strong programming skills and a track record of building test frameworks rather than only writing test cases.
Experience testing large-scale distributed backend systems, including REST APIs, message-driven flows, and service-to-service integrations.
Hands-on experience with API and end-to-end automation and CI/CD.
A strong understanding of reliable testing practices, including deterministic test data, isolated environments, and fast feedback.
Experience using AI to accelerate testing, such as LLM-assisted test generation, coverage analysis, or failure triage, and an interest in testing ML models and LLM agents through evaluation, regression testing, and guardrails.
Comfort working in a self-directed Agile team, with excellent written and verbal communication.
Experience with contract testing and managing test data and environments, or the ability to build these capabilities from the ground up.
Exposure to risk, fraud, payments, compliance, or another regulated financial domain.
Experience testing systems with jurisdiction- or region-specific behaviour.
Experience with contract testing tools such as Pact.
Experience using AI or LLM tools in testing workflows, or testing ML- and LLM-based systems with evaluation harnesses and non-deterministic outputs.
Experience with performance and latency testing for systems on the critical path.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You value in-person collaboration and are happy being in the office five days a week.
Risk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs the first Quality Engineer on the Risk Platform team, you’ll define what quality means for risk-critical systems, setting the standards, practices, and quality gates the team builds around. You’ll design and build automation, tooling, and infrastructure that help us ship changes quickly and safely across onboarding, transaction scoring, screening, and other risk decisioning flows. You’ll partner with Engineering and Product to establish reliable test data, isolated environments, contract testing, jurisdiction-specific coverage, and production verification for systems that make high-stakes decisions.\n\n - Own the automation and regression coverage that helps risk decisioning flows remain reliable across onboarding, transaction scoring, screening, and related systems.\n\n - Build stable test data and isolated environments that make automated testing deterministic and trustworthy.\n\n - Establish contract testing and integration coverage that catches service breakages before they reach release.\n\n - Improve confidence in jurisdiction-specific behaviour by validating regional rules, thresholds, and regulatory requirements.\n\n - Define release-quality gates and post-release verification that confirm risk systems behave correctly in production.\n\n - Partner with Engineering and Product to set acceptance criteria, support major client-facing projects, and raise the quality bar across the team.\n\n\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Experience as an SDET or Software Engineer in Test, with strong programming skills and a track record of building test frameworks rather than only writing test cases.\n\n - Experience testing large-scale distributed backend systems, including REST APIs, message-driven flows, and service-to-service integrations.\n\n - Hands-on experience with API and end-to-end automation and CI/CD.\n\n - A strong understanding of reliable testing practices, including deterministic test data, isolated environments, and fast feedback.\n\n - Experience using AI to accelerate testing, such as LLM-assisted test generation, coverage analysis, or failure triage, and an interest in testing ML models and LLM agents through evaluation, regression testing, and guardrails.\n\n - Comfort working in a self-directed Agile team, with excellent written and verbal communication.\n\n\nPREFERRED\n\n - Experience with contract testing and managing test data and environments, or the ability to build these capabilities from the ground up.\n\n - Exposure to risk, fraud, payments, compliance, or another regulated financial domain.\n\n - Experience testing systems with jurisdiction- or region-specific behaviour.\n\n - Experience with contract testing tools such as Pact.\n\n - Experience using AI or LLM tools in testing workflows, or testing ML- and LLM-based systems with evaluation harnesses and non-deterministic outputs.\n\n - Experience with performance and latency testing for systems on the critical path.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk Platform builds the decisioning infrastructure that sits between Airwallex and every dollar that moves through it, protecting 150,000+ businesses moving over US$260 billion a year across 200+ countries and 90+ currencies, and deciding, often in milliseconds, whether a new signup is real, a payment is safe, or a login is who they claim to be. The hard part is that fraud evolves fast, and every decision carries a two-sided cost: miss an attack and money is lost, over-block and a legitimate business can't get paid. We build this with streaming pipelines processing billions of events a day, graph databases exposing coordinated fraud rings, ML models scoring every transaction, and LLM agents that triage alerts. You don't need a fintech background, just an appetite for adversarial systems problems where the scoreboard is measured in dollars. If you want to help scale one of the world's fastest-growing financial platforms safely, this is the team.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d87a0b00-ff29-4e35-8651-0e4ef4a0cf4c","title":"Account Executive, Enterprise Payments - Benelux and Nordics ","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T10:31:31.225+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d87a0b00-ff29-4e35-8651-0e4ef4a0cf4c","applyUrl":"https://jobs.ashbyhq.com/airwallex/d87a0b00-ff29-4e35-8651-0e4ef4a0cf4c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll help large businesses improve how they accept payments across markets and payment methods. You’ll own complex, multi-stakeholder enterprise sales cycles from prospecting and discovery through commercial negotiation, contract signature and implementation or go-live. Working with Payments Product, Solutions Engineering, Product, Risk, Legal, Operations and Account Management, you’ll develop tailored solutions that address payment performance, operational complexity and international growth. You’ll also help shape Airwallex’s Enterprise Payments sales playbook in a high-ownership environment.
Own end-to-end enterprise sales cycles from prospecting through contract signature and implementation.
Build and manage a high-quality pipeline through outbound prospecting, partner referrals, field events, industry networks and targeted account research.
Conduct white-space analysis and account planning to prioritise high-potential businesses, map buying committees and define clear next steps and mutual action plans.
Run structured, consultative sales processes covering discovery, qualification, payment-flow analysis, value proposition design, stakeholder mapping, commercial negotiation and close.
Deliver executive-level presentations, proposals and quantified business cases that connect Airwallex’s payment capabilities to measurable customer outcomes.
Partner with Solutions Engineering and Payments Product to run tailored demonstrations, technical workshops and proof-of-concepts that address complex payment flows and integration requirements.
Collaborate with Marketing and GTM Partnerships on territory demand generation, account-based campaigns, partner referrals, competitive positioning and industry events.
Coordinate with Implementation and Account Management to ensure a seamless handover, successful go-live and strong early adoption, with the timing of any post-go-live handover confirmed with the hiring manager.
Contribute to the Enterprise Payments go-to-market playbook, including messaging, discovery frameworks, objection handling, competitive battlecards and win-loss insights.
You’ll work from our Amsterdam office three days a week.
Essentials
Direct experience selling payment acceptance, acquiring, payment gateways, merchant services, checkout, payment orchestration or related payments infrastructure.
At least five years of enterprise sales experience with a track record of closing high-value deals with long sales cycles, independently generated pipeline and consistently strong quota attainment.
Experience managing complex, multi-stakeholder enterprise sales cycles from discovery through negotiation and close.
Strong discovery, consultative selling, commercial negotiation, presentation and deal-orchestration skills.
Experience selling technical or API-enabled products and translating complex payment flows into clear commercial outcomes for executive stakeholders.
Superior written and verbal communication skills in English, plus either Dutch or Swedish.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You can advocate hard for a position, then fully support the team’s direction once a call is made.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll help large businesses improve how they accept payments across markets and payment methods. You’ll own complex, multi-stakeholder enterprise sales cycles from prospecting and discovery through commercial negotiation, contract signature and implementation or go-live. Working with Payments Product, Solutions Engineering, Product, Risk, Legal, Operations and Account Management, you’ll develop tailored solutions that address payment performance, operational complexity and international growth. You’ll also help shape Airwallex’s Enterprise Payments sales playbook in a high-ownership environment.\n\n - Own end-to-end enterprise sales cycles from prospecting through contract signature and implementation.\n\n - Build and manage a high-quality pipeline through outbound prospecting, partner referrals, field events, industry networks and targeted account research.\n\n - Conduct white-space analysis and account planning to prioritise high-potential businesses, map buying committees and define clear next steps and mutual action plans.\n\n - Run structured, consultative sales processes covering discovery, qualification, payment-flow analysis, value proposition design, stakeholder mapping, commercial negotiation and close.\n\n - Deliver executive-level presentations, proposals and quantified business cases that connect Airwallex’s payment capabilities to measurable customer outcomes.\n\n - Partner with Solutions Engineering and Payments Product to run tailored demonstrations, technical workshops and proof-of-concepts that address complex payment flows and integration requirements.\n\n - Collaborate with Marketing and GTM Partnerships on territory demand generation, account-based campaigns, partner referrals, competitive positioning and industry events.\n\n - Coordinate with Implementation and Account Management to ensure a seamless handover, successful go-live and strong early adoption, with the timing of any post-go-live handover confirmed with the hiring manager.\n\n - Contribute to the Enterprise Payments go-to-market playbook, including messaging, discovery frameworks, objection handling, competitive battlecards and win-loss insights.\n\nYou’ll work from our Amsterdam office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Direct experience selling payment acceptance, acquiring, payment gateways, merchant services, checkout, payment orchestration or related payments infrastructure.\n\n - At least five years of enterprise sales experience with a track record of closing high-value deals with long sales cycles, independently generated pipeline and consistently strong quota attainment.\n\n - Experience managing complex, multi-stakeholder enterprise sales cycles from discovery through negotiation and close.\n\n - Strong discovery, consultative selling, commercial negotiation, presentation and deal-orchestration skills.\n\n - Experience selling technical or API-enabled products and translating complex payment flows into clear commercial outcomes for executive stakeholders.\n\n - Superior written and verbal communication skills in English, plus either Dutch or Swedish.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You can advocate hard for a position, then fully support the team’s direction once a call is made.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0a7e949f-563e-4c0f-be57-904575ec1024","title":"Senior Manager, GTM Partnerships, SME & growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T11:35:00.641+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0a7e949f-563e-4c0f-be57-904575ec1024","applyUrl":"https://jobs.ashbyhq.com/airwallex/0a7e949f-563e-4c0f-be57-904575ec1024/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead and develop a team of four partnership managers and own the partnerships strategy for France. This is a strategic, hands-on player-coach role focused on commercial partnerships and lead generation, not technical integrations.
Own the French partnerships strategy, prioritising Accounting and Travel & E-commerce first and aligned with the SME & Growth GTM.
Set partner ICPs, commercial priorities, account plans, pipeline expectations and operating standards across the team.
Lead, coach and develop the four partnership managers, giving each a clear mandate and measurable pipeline objectives.
Personally source and progress a portfolio of strategic partnerships in at least one priority vertical.
Build repeatable referral, reseller, co-selling and partner-led outbound motions across Accounting, Travel, Payments, E-commerce and Venture Capital.
Turn signed partnerships into active commercial channels, not passive logos.
Partner with Sales on account mapping, lead routing, qualification, follow-up and conversion of partner-sourced opportunities.
Track partner-sourced and influenced pipeline, conversion, time to first referral and revenue contribution, scaling what creates quality pipeline and stopping what doesn't.
Partner with Marketing, RevOps, Product, Solutions, Risk and Compliance to remove friction from the partner journey.
You'll work from our Paris office at least three days a week.
8+ years in partnerships, channel sales, indirect sales, partner sales, strategic business development or a comparable commercial role.
A successful 0-to-1 partnership motion or vertical launch in Accounting or Travel & E-commerce, with measurable commercial outcomes.
Strong channel-led execution and a personal track record of partner-sourced referrals, pipeline, opportunities or revenue.
Commercial experience across at least two of these verticals: Accounting, Travel, Payments, E-commerce or Venture Capital.
A deep, activatable network in at least one priority vertical, with access to senior decision-makers.
Strong strategic judgement and hands-on execution: you can define the strategy, open the first doors, lead key meetings and progress strategic partnerships.
Experience designing partner ICPs, activation motions, attribution and channel performance management.
Professional English plus native or bilingual French.
Experience leading, coaching or developing partnership professionals. Formal people-management experience is valuable, but not the only indicator of leadership potential.
Experience in accounting, payments, fintech, ERP, financial software or another competitive B2B environment.
Comfort with CRM, funnel metrics, partner economics and basic business cases.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You value in-person collaboration and are happy being in the office three days a week.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead and develop a team of four partnership managers and own the partnerships strategy for France. This is a strategic, hands-on player-coach role focused on commercial partnerships and lead generation, not technical integrations.\n\n - Own the French partnerships strategy, prioritising Accounting and Travel & E-commerce first and aligned with the SME & Growth GTM.\n\n - Set partner ICPs, commercial priorities, account plans, pipeline expectations and operating standards across the team.\n\n - Lead, coach and develop the four partnership managers, giving each a clear mandate and measurable pipeline objectives.\n\n - Personally source and progress a portfolio of strategic partnerships in at least one priority vertical.\n\n - Build repeatable referral, reseller, co-selling and partner-led outbound motions across Accounting, Travel, Payments, E-commerce and Venture Capital.\n\n - Turn signed partnerships into active commercial channels, not passive logos.\n\n - Partner with Sales on account mapping, lead routing, qualification, follow-up and conversion of partner-sourced opportunities.\n\n - Track partner-sourced and influenced pipeline, conversion, time to first referral and revenue contribution, scaling what creates quality pipeline and stopping what doesn't.\n\n - Partner with Marketing, RevOps, Product, Solutions, Risk and Compliance to remove friction from the partner journey.\n\nYou'll work from our Paris office at least three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - 8+ years in partnerships, channel sales, indirect sales, partner sales, strategic business development or a comparable commercial role.\n\n - A successful 0-to-1 partnership motion or vertical launch in Accounting or Travel & E-commerce, with measurable commercial outcomes.\n\n - Strong channel-led execution and a personal track record of partner-sourced referrals, pipeline, opportunities or revenue.\n\n - Commercial experience across at least two of these verticals: Accounting, Travel, Payments, E-commerce or Venture Capital.\n\n - A deep, activatable network in at least one priority vertical, with access to senior decision-makers.\n\n - Strong strategic judgement and hands-on execution: you can define the strategy, open the first doors, lead key meetings and progress strategic partnerships.\n\n - Experience designing partner ICPs, activation motions, attribution and channel performance management.\n\n - Professional English plus native or bilingual French.\n\n\nPREFERRED\n\n - Experience leading, coaching or developing partnership professionals. Formal people-management experience is valuable, but not the only indicator of leadership potential.\n\n - Experience in accounting, payments, fintech, ERP, financial software or another competitive B2B environment.\n\n - Comfort with CRM, funnel metrics, partner economics and basic business cases.\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0297d7a5-5aac-4ed9-904f-fce6ed3dbdf1","title":"Senior Account Manager, Mid-Market","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T08:50:43.360+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0297d7a5-5aac-4ed9-904f-fce6ed3dbdf1","applyUrl":"https://jobs.ashbyhq.com/airwallex/0297d7a5-5aac-4ed9-904f-fce6ed3dbdf1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
As a Senior Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. You will be working in an incredibly fast paced, scaling environment and providing resources across the EMEA business at a senior level, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.
Our UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London Office @wells&more - GPE, Fitzrovia.
What you'll do
Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships, and driving expansion through regular strategic customer engagements.
Identify, develop, and close upsell and expansion opportunities, proactively managing opportunities through the sales cycle from identification to close and revenue realisation.
Act as a trusted advisor to customers, understanding their business, industry, and goals to help them maximise the value of Airwallex and identify opportunities to support their growth.
Lead complex technical discussions and commercial negotiations, including bespoke commercial agreements, multi product solutions, and high-value expansion opportunities.
Translate customer needs into solutions, with the ability to understand technical requirements and work across multiple products to develop compelling, commercially viable solutions.
Operate with ownership and agility, demonstrating the ability to work independently, navigate ambiguity, and adapt quickly in a fast-paced and rapidly changing environment.
Demonstrate a strong track record of performance and a passion for technology, consistently achieving or exceeding KPIs and revenue targets while maintaining the curiosity to understand and articulate the value of an evolving technology landscape.
Coach and develop junior members of the Account Management team, while leading strategic initiatives and driving key GTM priorities.
What you bring
4+ years of customer-facing account management or sales experience, ideally within a technology, software, fintech, or payments business, with a proven track record of top performance.
Strong consultative selling skills, with demonstrated experience managing complex sales cycles within existing customer accounts, understanding customer strategies and pain points, and articulating compelling value propositions. Experience with structured sales methodologies such as MEDDPICC is preferred.
Proven track record of exceeding commercial targets, with demonstrated success in high-target, high-pace environments and consistently delivering against revenue and commercial KPIs.
Strong analytical and strategic skills, with the ability to use data to shape account strategy, identify growth opportunities, and build effective QBRs and account plans.
Proven experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption, expansion, and long-term customer value.
Strong technical aptitude with solid API knowledge, with the ability to understand complex technical requirements, identify customer needs, and work across products to develop appropriate solutions. API knowledge is a must.
Exceptional communication and relationship-building skills, with strong verbal and written English and the ability to build credibility and influence across technical, commercial, and senior customer stakeholders.
Demonstrated ability to build strong customer relationships and deliver exceptional customer outcomes, acting as a trusted advisor and strong advocate for the customer.
Strong problem-solving, networking, and commercial judgment, combined with resilience, a positive attitude, and a strong bias towards action when navigating internal and external blockers.
Bachelor’s degree or equivalent.
Startup and/or fintech experience preferred.
Experience with Salesforce highly regarded.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nAs a Senior Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. You will be working in an incredibly fast paced, scaling environment and providing resources across the EMEA business at a senior level, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.\n\nOur UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London Office @wells&more - GPE, Fitzrovia.\n\nWhat you'll do\n\n - Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships, and driving expansion through regular strategic customer engagements.\n\n - Identify, develop, and close upsell and expansion opportunities, proactively managing opportunities through the sales cycle from identification to close and revenue realisation.\n\n - Act as a trusted advisor to customers, understanding their business, industry, and goals to help them maximise the value of Airwallex and identify opportunities to support their growth.\n\n - Lead complex technical discussions and commercial negotiations, including bespoke commercial agreements, multi product solutions, and high-value expansion opportunities.\n\n - Translate customer needs into solutions, with the ability to understand technical requirements and work across multiple products to develop compelling, commercially viable solutions.\n\n - Operate with ownership and agility, demonstrating the ability to work independently, navigate ambiguity, and adapt quickly in a fast-paced and rapidly changing environment.\n\n - Demonstrate a strong track record of performance and a passion for technology, consistently achieving or exceeding KPIs and revenue targets while maintaining the curiosity to understand and articulate the value of an evolving technology landscape.\n\n - Coach and develop junior members of the Account Management team, while leading strategic initiatives and driving key GTM priorities.\n\nWhat you bring\n\n - 4+ years of customer-facing account management or sales experience, ideally within a technology, software, fintech, or payments business, with a proven track record of top performance.\n\n - Strong consultative selling skills, with demonstrated experience managing complex sales cycles within existing customer accounts, understanding customer strategies and pain points, and articulating compelling value propositions. Experience with structured sales methodologies such as MEDDPICC is preferred.\n\n - Proven track record of exceeding commercial targets, with demonstrated success in high-target, high-pace environments and consistently delivering against revenue and commercial KPIs.\n\n - Strong analytical and strategic skills, with the ability to use data to shape account strategy, identify growth opportunities, and build effective QBRs and account plans.\n\n - Proven experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption, expansion, and long-term customer value.\n\n - Strong technical aptitude with solid API knowledge, with the ability to understand complex technical requirements, identify customer needs, and work across products to develop appropriate solutions. API knowledge is a must.\n\n - Exceptional communication and relationship-building skills, with strong verbal and written English and the ability to build credibility and influence across technical, commercial, and senior customer stakeholders.\n\n - Demonstrated ability to build strong customer relationships and deliver exceptional customer outcomes, acting as a trusted advisor and strong advocate for the customer.\n\n - Strong problem-solving, networking, and commercial judgment, combined with resilience, a positive attitude, and a strong bias towards action when navigating internal and external blockers.\n\n - Bachelor’s degree or equivalent.\n\n - Startup and/or fintech experience preferred.\n\n - Experience with Salesforce highly regarded.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ad805889-55be-4ee2-9e82-afc55440bd2b","title":"Senior Software Engineer, Observability","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T07:07:06.916+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ad805889-55be-4ee2-9e82-afc55440bd2b","applyUrl":"https://jobs.ashbyhq.com/airwallex/ad805889-55be-4ee2-9e82-afc55440bd2b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Infrastructure & Productivity team builds the technical foundation that enables Airwallex’s global engineering organisation to scale. Our customers are fellow engineers, and we make their work faster, safer, and more effective through reliable platforms, automation, and observability systems.
As a Senior Software Engineer on the Observability team, you’ll build and operate the platforms that give engineering teams clear, timely, and actionable insight into the health and performance of Airwallex’s distributed systems. You’ll help reduce time to detect and resolve incidents, improve system reliability, and establish scalable observability practices across the company.
Build and operate highly scalable observability platforms covering metrics, logs, traces, events, alerting, dashboards, and service health.
Develop reliable software and platform capabilities that enable engineering teams to instrument, monitor, and troubleshoot their services with minimal friction.
Establish and evolve observability standards, including telemetry collection, instrumentation, alert quality, SLOs, SLIs, service ownership, and operational readiness.
Improve incident detection, diagnosis, and response through actionable alerts, intelligent correlation, service dependency visibility, and effective runbooks.
Build self-service tools and paved paths that make best practices the easiest way for engineers to adopt observability.
Partner closely with application, infrastructure, SRE, security, and product teams to understand operational challenges and deliver durable solutions.
Improve the scalability, reliability, performance, and cost efficiency of observability systems across multiple regions and environments.
Participate in design reviews, technical planning, code reviews, incident response, and post-incident learning.
Mentor engineers and contribute to a culture of ownership, operational excellence, and continuous improvement.
5+ years of professional software engineering experience, with a track record of building and operating production systems.
Strong proficiency in at least one backend programming language, such as Go, Java, Python, or Kotlin.
Hands-on experience designing and operating distributed systems at scale.
Practical experience with observability platforms and technologies such as Prometheus, Grafana, Datadog, OpenTelemetry, ELK, or equivalent solutions.
Strong understanding of metrics, logs, traces, alerting, service-level indicators, service-level objectives, and incident management.
Experience with cloud-native environments, Kubernetes, containers, and public cloud platforms such as AWS, GCP, or Azure.
Experience with infrastructure as code and automated software delivery, using tools such as Terraform and CI/CD pipelines.
Strong system design and problem-solving skills, with the ability to make sound technical decisions in complex and ambiguous environments.
Excellent communication and collaboration skills, including the ability to work effectively with globally distributed engineering teams.
An ownership mindset and a commitment to improving systems rather than simply treating symptoms.
Experience building observability platforms or internal developer platforms used by multiple engineering teams.
Experience with OpenTelemetry, Prometheus, Grafana, Jaeger, Loki, Tempo, ClickHouse, Elasticsearch, Kafka, or similar technologies.
Experience designing high-volume telemetry ingestion, storage, querying, aggregation, and retention systems.
Familiarity with SRE practices, including on-call operations, incident response, postmortems, runbooks, and error budgets.
Experience with service meshes, Kubernetes operators, or large-scale microservice platforms.
Contributions to observability, cloud infrastructure, reliability, or open-source projects.
Bachelor’s or master’s degree in Computer Science, Engineering, or a related discipline.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organisation to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimising cloud costs, automating manual support, and driving standardisation without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe Infrastructure & Productivity team builds the technical foundation that enables Airwallex’s global engineering organisation to scale. Our customers are fellow engineers, and we make their work faster, safer, and more effective through reliable platforms, automation, and observability systems.\n\nAs a Senior Software Engineer on the Observability team, you’ll build and operate the platforms that give engineering teams clear, timely, and actionable insight into the health and performance of Airwallex’s distributed systems. You’ll help reduce time to detect and resolve incidents, improve system reliability, and establish scalable observability practices across the company.\n\n - Build and operate highly scalable observability platforms covering metrics, logs, traces, events, alerting, dashboards, and service health.\n\n - Develop reliable software and platform capabilities that enable engineering teams to instrument, monitor, and troubleshoot their services with minimal friction.\n\n - Establish and evolve observability standards, including telemetry collection, instrumentation, alert quality, SLOs, SLIs, service ownership, and operational readiness.\n\n - Improve incident detection, diagnosis, and response through actionable alerts, intelligent correlation, service dependency visibility, and effective runbooks.\n\n - Build self-service tools and paved paths that make best practices the easiest way for engineers to adopt observability.\n\n - Partner closely with application, infrastructure, SRE, security, and product teams to understand operational challenges and deliver durable solutions.\n\n - Improve the scalability, reliability, performance, and cost efficiency of observability systems across multiple regions and environments.\n\n - Participate in design reviews, technical planning, code reviews, incident response, and post-incident learning.\n\n - Mentor engineers and contribute to a culture of ownership, operational excellence, and continuous improvement.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of professional software engineering experience, with a track record of building and operating production systems.\n\n - Strong proficiency in at least one backend programming language, such as Go, Java, Python, or Kotlin.\n\n - Hands-on experience designing and operating distributed systems at scale.\n\n - Practical experience with observability platforms and technologies such as Prometheus, Grafana, Datadog, OpenTelemetry, ELK, or equivalent solutions.\n\n - Strong understanding of metrics, logs, traces, alerting, service-level indicators, service-level objectives, and incident management.\n\n - Experience with cloud-native environments, Kubernetes, containers, and public cloud platforms such as AWS, GCP, or Azure.\n\n - Experience with infrastructure as code and automated software delivery, using tools such as Terraform and CI/CD pipelines.\n\n - Strong system design and problem-solving skills, with the ability to make sound technical decisions in complex and ambiguous environments.\n\n - Excellent communication and collaboration skills, including the ability to work effectively with globally distributed engineering teams.\n\n - An ownership mindset and a commitment to improving systems rather than simply treating symptoms.\n\n\nPREFERRED\n\n - Experience building observability platforms or internal developer platforms used by multiple engineering teams.\n\n - Experience with OpenTelemetry, Prometheus, Grafana, Jaeger, Loki, Tempo, ClickHouse, Elasticsearch, Kafka, or similar technologies.\n\n - Experience designing high-volume telemetry ingestion, storage, querying, aggregation, and retention systems.\n\n - Familiarity with SRE practices, including on-call operations, incident response, postmortems, runbooks, and error budgets.\n\n - Experience with service meshes, Kubernetes operators, or large-scale microservice platforms.\n\n - Contributions to observability, cloud infrastructure, reliability, or open-source projects.\n\n - Bachelor’s or master’s degree in Computer Science, Engineering, or a related discipline.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organisation to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimising cloud costs, automating manual support, and driving standardisation without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$158K – $245K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$158K - $245K","compensationTiers":[{"id":"621151b2-08c4-4026-b7cb-32b9c1f17da6","tierSummary":"$158K – $245K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"9dbd8c6a-e573-43c3-ac81-28bbcd270b35","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d8116a06-f4df-483f-838b-3f8b13174542","summary":"$158K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":245000},{"id":"478942da-d042-4416-aa66-3506134ce232","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":245000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d1a3e864-94b3-47bb-acc3-61df94ffb662","title":"Sales Manager, SME and Growth ","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"LT - Vilnius","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T17:29:46.247+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Vilnius","addressCountry":"Lithuania","addressLocality":"Vilnius"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d1a3e864-94b3-47bb-acc3-61df94ffb662","applyUrl":"https://jobs.ashbyhq.com/airwallex/d1a3e864-94b3-47bb-acc3-61df94ffb662/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Sales Manager, you’ll lead, coach and scale a team of one Account Executive and one SDR serving SMB and mid-market customers across Lithuania, while remaining hands-on in live and strategic deals. Reporting to the Head of Revenue and Growth, you’ll own a team quota, carry your own quota across a small number of opportunities, and help build the sales operating system for a new market. You’ll set the rhythm for pipeline, forecasting, deal strategy, qualification, enablement and CRM discipline, while partnering with Marketing, SDRs, Partnerships and Talent Acquisition to build the team and go-to-market motion.
Own revenue performance for a team of Account Executives serving SMB and mid-market customers.
Build a disciplined sales operating rhythm across pipeline reviews, forecasting, deal strategy, call reviews, enablement and CRM hygiene.
Drive consistent opportunity management by embedding MEDDPICC and SPICED, strengthening ICP and persona-based qualification, and raising funnel discipline.
Stay close to strategic and complex deals by joining customer conversations and co-owning opportunities with Account Executives.
Build and scale the Lithuania sales team by hiring, onboarding, coaching and performance-managing Account Executives in partnership with Talent Acquisition.
Shape the Lithuania go-to-market motion by partnering with Marketing, SDRs and Partnerships on outbound campaigns, value propositions, pitches and vertical narratives.
You’ll work from our Lithuania office at least three days a week.
4+ years of B2B sales experience, including 3+ years as a closing Account Executive serving SMB or mid-market segments.
1+ years in a frontline sales leadership or team lead role, managing Account Executives and carrying a team quota.
Demonstrated sales closing experience and people management experience.
Experience in a high-growth technology or fintech company, or experience selling to CFOs.
Demonstrated experience launching or scaling a new market, region or business line.
Hands-on experience building outbound sales motions with SDRs and Marketing.
Strong, practical command of sales methodologies such as MEDDPICC, SPICED or Challenger.
Proven ability to coach, develop and performance-manage Account Executives.
Excellent verbal and written communication skills in Lithuanian, at native or near-native level, and professional English.
Experience selling payments, FX, cards, accounts or spend management products.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You’re low-ego. You care more about the right outcome than getting credit for it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Sales Manager, you’ll lead, coach and scale a team of one Account Executive and one SDR serving SMB and mid-market customers across Lithuania, while remaining hands-on in live and strategic deals. Reporting to the Head of Revenue and Growth, you’ll own a team quota, carry your own quota across a small number of opportunities, and help build the sales operating system for a new market. You’ll set the rhythm for pipeline, forecasting, deal strategy, qualification, enablement and CRM discipline, while partnering with Marketing, SDRs, Partnerships and Talent Acquisition to build the team and go-to-market motion.\n\n - Own revenue performance for a team of Account Executives serving SMB and mid-market customers.\n\n - Build a disciplined sales operating rhythm across pipeline reviews, forecasting, deal strategy, call reviews, enablement and CRM hygiene.\n\n - Drive consistent opportunity management by embedding MEDDPICC and SPICED, strengthening ICP and persona-based qualification, and raising funnel discipline.\n\n - Stay close to strategic and complex deals by joining customer conversations and co-owning opportunities with Account Executives.\n\n - Build and scale the Lithuania sales team by hiring, onboarding, coaching and performance-managing Account Executives in partnership with Talent Acquisition.\n\n - Shape the Lithuania go-to-market motion by partnering with Marketing, SDRs and Partnerships on outbound campaigns, value propositions, pitches and vertical narratives.\n\nYou’ll work from our Lithuania office at least three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 4+ years of B2B sales experience, including 3+ years as a closing Account Executive serving SMB or mid-market segments.\n\n - 1+ years in a frontline sales leadership or team lead role, managing Account Executives and carrying a team quota.\n\n - Demonstrated sales closing experience and people management experience.\n\n - Experience in a high-growth technology or fintech company, or experience selling to CFOs.\n\n - Demonstrated experience launching or scaling a new market, region or business line.\n\n - Hands-on experience building outbound sales motions with SDRs and Marketing.\n\n - Strong, practical command of sales methodologies such as MEDDPICC, SPICED or Challenger.\n\n - Proven ability to coach, develop and performance-manage Account Executives.\n\n - Excellent verbal and written communication skills in Lithuanian, at native or near-native level, and professional English.\n\n\nPREFERRED\n\n - Experience selling payments, FX, cards, accounts or spend management products.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You’re low-ego. You care more about the right outcome than getting credit for it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"€65K – €75K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"€65K - €75K","compensationTiers":[{"id":"afd50e7a-e654-43c4-80b8-c83476ca3d4a","tierSummary":"€65K – €75K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"04616b55-6355-44de-b7a6-2d2fb43d6f43","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2dbdb173-861b-4f19-a91a-56389f5bc17c","summary":"€65K – €75K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":65000,"maxValue":75000},{"id":"d2ffab2f-7095-47f5-8210-935383748090","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":65000,"maxValue":75000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null}]}},{"id":"31e52aef-febe-409e-a8f4-3982ab81570a","title":"Head of Sales, SME & Growth, Brazil","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"BZ - Sao Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T14:49:02.881+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Sao Paulo","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/31e52aef-febe-409e-a8f4-3982ab81570a","applyUrl":"https://jobs.ashbyhq.com/airwallex/31e52aef-febe-409e-a8f4-3982ab81570a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
As Head of Sales, SME & Growth, Brazil, you’ll shape and execute Airwallex’s commercial strategy in Brazil, working with Americas commercial and strategy leaders to refine target verticals, positioning and value proposition. You’ll build, lead and inspire the commercial team across Sales Development, Account Executive and Channel Partnerships, creating a high-performing organization that delivers exceptional results. You’ll lead from the front as a player-coach: engaging customers, closing deals and demonstrating the standards you expect from the team. You’ll drive growth across the full customer lifecycle, from acquisition and activation through retention, expansion and upselling. You’ll partner with Americas and Global Marketing on customer acquisition campaigns, work with Product to improve the experience and tools for Brazilian customers, and represent Airwallex at key events across Brazil’s SME market.
This role is Hybrid in São Paulo, Brazil, with 3 days a week in the office.
What we're looking for
Essentials
8+ years of progressive go-to-market experience, including experience at a top-tier management consulting firm or in go-to-market leadership at a high-growth company.
5+ years of experience leading and managing GTM teams across sales, account management and marketing.
Demonstrated experience developing and executing multi-channel customer acquisition strategies and scaling customer acquisition and revenue growth in a B2B environment.
Proven ability to build and scale high-performing commercial teams in high-growth environments.
Direct experience and established connections in the Brazilian fintech market.
Fluency in English and Portuguese.
Preferred
Experience launching and scaling go-to-market teams in hyper-growth startups, particularly in fintech or payments.
Evidence of growing a customer base from the ground up.
Experience as a player-coach, with a willingness to contribute directly as an individual seller while leading a team.
An analytical, data-driven and creative approach to growth strategy.
Proven ability to navigate ambiguity and adapt quickly to evolving market conditions, with resilience and innovative problem-solving.
Familiarity with the local payments ecosystem, including PIX and TED, fintech regulations and key fintech players.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You’re direct, but you lead with respect.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nAs Head of Sales, SME & Growth, Brazil, you’ll shape and execute Airwallex’s commercial strategy in Brazil, working with Americas commercial and strategy leaders to refine target verticals, positioning and value proposition. You’ll build, lead and inspire the commercial team across Sales Development, Account Executive and Channel Partnerships, creating a high-performing organization that delivers exceptional results. You’ll lead from the front as a player-coach: engaging customers, closing deals and demonstrating the standards you expect from the team. You’ll drive growth across the full customer lifecycle, from acquisition and activation through retention, expansion and upselling. You’ll partner with Americas and Global Marketing on customer acquisition campaigns, work with Product to improve the experience and tools for Brazilian customers, and represent Airwallex at key events across Brazil’s SME market.\n\n\n\nThis role is Hybrid in São Paulo, Brazil, with 3 days a week in the office.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - 8+ years of progressive go-to-market experience, including experience at a top-tier management consulting firm or in go-to-market leadership at a high-growth company.\n\n - 5+ years of experience leading and managing GTM teams across sales, account management and marketing.\n\n - Demonstrated experience developing and executing multi-channel customer acquisition strategies and scaling customer acquisition and revenue growth in a B2B environment.\n\n - Proven ability to build and scale high-performing commercial teams in high-growth environments.\n\n - Direct experience and established connections in the Brazilian fintech market.\n\n - Fluency in English and Portuguese.\n \n \n\nPreferred\n\n - Experience launching and scaling go-to-market teams in hyper-growth startups, particularly in fintech or payments.\n\n - Evidence of growing a customer base from the ground up.\n\n - Experience as a player-coach, with a willingness to contribute directly as an individual seller while leading a team.\n\n - An analytical, data-driven and creative approach to growth strategy.\n\n - Proven ability to navigate ambiguity and adapt quickly to evolving market conditions, with resilience and innovative problem-solving.\n\n - Familiarity with the local payments ecosystem, including PIX and TED, fintech regulations and key fintech players.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You’re direct, but you lead with respect.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e6e77ebe-3e93-4e3e-86e1-0e6b1e00775d","title":"Senior Account Executive, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"MX - Mexico City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T14:29:49.426+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e6e77ebe-3e93-4e3e-86e1-0e6b1e00775d","applyUrl":"https://jobs.ashbyhq.com/airwallex/e6e77ebe-3e93-4e3e-86e1-0e6b1e00775d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll own Airwallex's outbound sales growth in Mexico, helping businesses streamline cross-border payments, manage FX, and unlock new revenue streams as we build our commercial presence in the market.
Own the full outbound sales cycle, from prospecting and pipeline generation through qualification, demos, negotiation, and close.
Build Airwallex's commercial presence in Mexico before and after product launch through a multithreaded outbound approach, an active network, new business connections, and scalable sales processes.
Partner with local leadership, US Revenue Operations & Strategy, Financial Partnerships, Product, Solutions Engineering, Marketing, Operations, Legal, Finance, and Strategy to deliver tailored solutions, execute partnership agreements and commercial contracts, relay customer feedback, and support client onboarding and activation.
Position Airwallex effectively by developing a deep understanding of the Mexican payments ecosystem, including local payment rails, regulatory requirements, competitive dynamics, cross-border payments, local payment methods, FX, and KYC/AML considerations.
Improve territory planning and forecasting by tracking pipeline health, conversion metrics, and revenue performance in sales technology such as Salesforce.
You'll work from our Mexico City office
A bachelor's degree or equivalent experience, with at least five years of outbound sales experience in banking, fintech, or payments.
A proven record of exceeding targets in outbound B2B sales and experience selling solutions to e-commerce, marketplaces, and SaaS or technology businesses.
Experience owning the outbound sales process end to end, including lead identification, qualification, demo delivery, negotiation, and close.
Proficiency with Google Suite and sales technology such as Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator.
The ability to lead strategic, solution-oriented partnership conversations rather than transactional sales conversations.
Excellent written and verbal communication skills in both Spanish and English; fluency in both languages is required.
A willingness to do what's necessary to achieve results, including building processes and operating with a high degree of ownership.
Please submit your resume in English.
Experience working in or selling to businesses connected to the Mexico–US–China nearshoring corridor and/or the Latin American payments ecosystem.
Knowledge of cross-border payments, local payment methods, FX dynamics, and regulatory considerations such as KYC/AML compliance.
Familiarity with API-based payment integrations and comfort discussing technical product capabilities with developer and finance audiences.
Experience at a bank, high-growth fintech, or payments company such as Stripe, Adyen, Wise, dLocal, Payoneer, Clara, MercadoLibre, Xepelin, or a similar business, with a track record of building pipeline in a new or emerging market.
Experience working at a corporate bank such as BBVA, HSBC, Citi, Santander, or Banorte.
The ability to move quickly and grow in dynamic, collaborative, and ambiguous environments, with a strong ownership mindset and willingness to navigate early-stage market challenges such as licensing timelines and evolving product availability.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re excited by a category that hasn’t been won yet, and want to be early enough to shape it.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’ve operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
Please submit resumes in English
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll own Airwallex's outbound sales growth in Mexico, helping businesses streamline cross-border payments, manage FX, and unlock new revenue streams as we build our commercial presence in the market.\n\n - Own the full outbound sales cycle, from prospecting and pipeline generation through qualification, demos, negotiation, and close.\n\n - Build Airwallex's commercial presence in Mexico before and after product launch through a multithreaded outbound approach, an active network, new business connections, and scalable sales processes.\n\n - Partner with local leadership, US Revenue Operations & Strategy, Financial Partnerships, Product, Solutions Engineering, Marketing, Operations, Legal, Finance, and Strategy to deliver tailored solutions, execute partnership agreements and commercial contracts, relay customer feedback, and support client onboarding and activation.\n\n - Position Airwallex effectively by developing a deep understanding of the Mexican payments ecosystem, including local payment rails, regulatory requirements, competitive dynamics, cross-border payments, local payment methods, FX, and KYC/AML considerations.\n\n - Improve territory planning and forecasting by tracking pipeline health, conversion metrics, and revenue performance in sales technology such as Salesforce.\n\n\n\nYou'll work from our Mexico City office\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor's degree or equivalent experience, with at least five years of outbound sales experience in banking, fintech, or payments.\n\n - A proven record of exceeding targets in outbound B2B sales and experience selling solutions to e-commerce, marketplaces, and SaaS or technology businesses.\n\n - Experience owning the outbound sales process end to end, including lead identification, qualification, demo delivery, negotiation, and close.\n\n - Proficiency with Google Suite and sales technology such as Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator.\n\n - The ability to lead strategic, solution-oriented partnership conversations rather than transactional sales conversations.\n\n - Excellent written and verbal communication skills in both Spanish and English; fluency in both languages is required.\n\n - A willingness to do what's necessary to achieve results, including building processes and operating with a high degree of ownership.\n\n - Please submit your resume in English.\n\n\nPREFERRED\n\n - Experience working in or selling to businesses connected to the Mexico–US–China nearshoring corridor and/or the Latin American payments ecosystem.\n\n - Knowledge of cross-border payments, local payment methods, FX dynamics, and regulatory considerations such as KYC/AML compliance.\n\n - Familiarity with API-based payment integrations and comfort discussing technical product capabilities with developer and finance audiences.\n\n - Experience at a bank, high-growth fintech, or payments company such as Stripe, Adyen, Wise, dLocal, Payoneer, Clara, MercadoLibre, Xepelin, or a similar business, with a track record of building pipeline in a new or emerging market.\n\n - Experience working at a corporate bank such as BBVA, HSBC, Citi, Santander, or Banorte.\n\n - The ability to move quickly and grow in dynamic, collaborative, and ambiguous environments, with a strong ownership mindset and willingness to navigate early-stage market challenges such as licensing timelines and evolving product availability.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re excited by a category that hasn’t been won yet, and want to be early enough to shape it.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’ve operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n \n\nPlease submit resumes in English\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f5be8477-ca01-418b-bd22-946430d28831","title":"Senior Software Engineer, Data and AI Infrastructure","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-17T21:50:06.636+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f5be8477-ca01-418b-bd22-946430d28831","applyUrl":"https://jobs.ashbyhq.com/airwallex/f5be8477-ca01-418b-bd22-946430d28831/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll design, build, and operate highly available data and AI infrastructure on Kubernetes and public cloud platforms. You’ll develop scalable platforms for streaming, batch processing, and real-time data workloads using technologies such as Kafka, Spark, and Flink, while building AI infrastructure including gateways, model-routing layers, traffic management, rate limiting, authentication, observability, and usage controls.
Improve the scalability, reliability, efficiency, and cost visibility of production data and AI workloads.
Build self-service capabilities that help data, AI, and application teams deploy and operate workloads safely and independently.
Partner across engineering to turn emerging data and AI requirements into durable platform capabilities.
Deliver the technical foundations for the next generation of data and AI infrastructure.
Drive platform capabilities that help engineering teams operate critical workloads with greater independence.
You’ll work from our Seattle office three days a week.
5+ years in DevOps, SRE, or platform engineering, owning production systems end to end.
Strong experience designing, operating, and troubleshooting production Kubernetes environments.
Experience building or operating distributed data infrastructure with technologies such as Kafka, Spark, or Flink, or experience developing AI infrastructure such as AI gateways or model-routing platforms.
Hands-on experience with at least one major public cloud platform, such as AWS, Google Cloud, or Microsoft Azure.
Strong knowledge of cloud and container networking, including DNS, load balancing, ingress, service discovery, TLS, routing, and network security.
Proficiency in one or more of Go, Python, or Java, with experience writing maintainable production software.
A solid understanding of distributed-systems concepts, including availability, consistency, fault tolerance, backpressure, and horizontal scalability.
Experience operating critical infrastructure using infrastructure-as-code, automated delivery, and modern observability practices.
Strong debugging skills and the ability to work methodically across multiple layers of a complex system.
Clear communication skills and a track record of collaborating effectively across engineering disciplines.
An ownership mindset: you identify important problems, drive them to resolution, and improve the underlying system rather than treating symptoms.
Platform engineering experience, particularly building internal developer platforms or paved-road workflows used by multiple engineering teams.
Hands-on experience with serving technologies such as SGLang, vLLM, or NVIDIA Triton Inference Server.
Knowledge of GPU scheduling, batching, model parallelism, memory management, autoscaling, and inference-performance optimization.
Experience improving the cost efficiency of large-scale data processing or AI inference workloads.
Contributions to infrastructure, data-platform, Kubernetes, or AI-serving open-source projects.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll design, build, and operate highly available data and AI infrastructure on Kubernetes and public cloud platforms. You’ll develop scalable platforms for streaming, batch processing, and real-time data workloads using technologies such as Kafka, Spark, and Flink, while building AI infrastructure including gateways, model-routing layers, traffic management, rate limiting, authentication, observability, and usage controls.\n\n - Improve the scalability, reliability, efficiency, and cost visibility of production data and AI workloads.\n\n - Build self-service capabilities that help data, AI, and application teams deploy and operate workloads safely and independently.\n\n - Partner across engineering to turn emerging data and AI requirements into durable platform capabilities.\n\n - Deliver the technical foundations for the next generation of data and AI infrastructure.\n\n - Drive platform capabilities that help engineering teams operate critical workloads with greater independence.\n\n\n\nYou’ll work from our Seattle office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years in DevOps, SRE, or platform engineering, owning production systems end to end.\n\n - Strong experience designing, operating, and troubleshooting production Kubernetes environments.\n\n - Experience building or operating distributed data infrastructure with technologies such as Kafka, Spark, or Flink, or experience developing AI infrastructure such as AI gateways or model-routing platforms.\n\n - Hands-on experience with at least one major public cloud platform, such as AWS, Google Cloud, or Microsoft Azure.\n\n - Strong knowledge of cloud and container networking, including DNS, load balancing, ingress, service discovery, TLS, routing, and network security.\n\n - Proficiency in one or more of Go, Python, or Java, with experience writing maintainable production software.\n\n - A solid understanding of distributed-systems concepts, including availability, consistency, fault tolerance, backpressure, and horizontal scalability.\n\n - Experience operating critical infrastructure using infrastructure-as-code, automated delivery, and modern observability practices.\n\n - Strong debugging skills and the ability to work methodically across multiple layers of a complex system.\n\n - Clear communication skills and a track record of collaborating effectively across engineering disciplines.\n\n - An ownership mindset: you identify important problems, drive them to resolution, and improve the underlying system rather than treating symptoms.\n\n\n\n\nPREFERRED\n\n - Platform engineering experience, particularly building internal developer platforms or paved-road workflows used by multiple engineering teams.\n\n - Hands-on experience with serving technologies such as SGLang, vLLM, or NVIDIA Triton Inference Server.\n\n - Knowledge of GPU scheduling, batching, model parallelism, memory management, autoscaling, and inference-performance optimization.\n\n - Experience improving the cost efficiency of large-scale data processing or AI inference workloads.\n\n - Contributions to infrastructure, data-platform, Kubernetes, or AI-serving open-source projects.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $245K • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $245K","compensationTiers":[{"id":"fa56f358-3e8f-4222-9874-f84941f30bc3","tierSummary":"$150K – $245K • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"2abdd5b8-195b-4822-8d41-9c722e932115","summary":"$150K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":245000},{"id":"3d7e0493-d271-4445-9f5c-64902c81838f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":245000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6aa6872f-2095-43ad-818c-5c85fe4290b9","title":"(Senior) Manager, Sales, SME & Growth","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"VN - Ho Chi Minh City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"VN - Hanoi","address":{"postalAddress":{"addressCountry":"Vietnam","addressLocality":"Hanoi"}}}],"publishedAt":"2026-09-18T02:57:41.414+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Vietnam","addressCountry":"Vietnam","addressLocality":"Ho Chi Minh City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6aa6872f-2095-43ad-818c-5c85fe4290b9","applyUrl":"https://jobs.ashbyhq.com/airwallex/6aa6872f-2095-43ad-818c-5c85fe4290b9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Vietnam business scales.
What you'll do
We are looking for a hands-on Sales Manager to lead and develop our sales representative team while strengthening commercial execution across the SME customer lifecycle. You will combine people leadership, sales management, commercial operations and performance analytics to improve funnel conversion, customer outcomes and revenue performance. You will work across the full funnel, from lead generation and qualification through conversion, onboarding, retention and expansion.
This is an Onsite role based in Hanoi or Ho Chi Minh City.
Responsibilities:
Lead and develop sales teams through regular coaching, one-to-ones, performance reviews, capability building and practical feedback.
Establish clear team targets, operating rhythms, KPIs and performance management processes across different sales activities.
Support pipeline generation, lead qualification, opportunity progression, renewals, cross-sell and upsell initiatives across the SME customer lifecycle.
Improve funnel conversion and customer outcomes by partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product.
Build scalable processes, playbooks and best practices for lead management, account coverage, customer engagement, handoffs and sales execution.
Use performance data and commercial insights to identify gaps, improve productivity and recommend corrective actions.
Own sales performance analytics across the full funnel, covering productivity, conversion, revenue contribution, forecasting, retention, expansion and customer health.
Provide regular reporting and business reviews on team performance, funnel health, customer activity and revenue outcomes.
Drive continuous improvement in CRM hygiene, forecasting accuracy, reporting quality, sales process adherence and pipeline management.
Develop a comprehensive performance measurement framework and translate insights into commercial strategy, resource allocation and growth initiatives.
Act as a hands-on leader who balances people management, operational execution and strategic problem-solving.
Build a high-performing, insight-led commercial organisation with clear accountability across the customer lifecycle.
Minimum Requirements:
5+ years in fintech, banking, payments, or e-commerce, paired with a Bachelor’s degree in Business, Finance, Engineering, or a related field.
Proven track record managing commercial teams (Sales, CS, AM, or RevOps), setting targets, and coaching for high performance.
Deep understanding of revenue drivers and the end-to-end customer funnel, from lead generation through retention and expansion.
Skilled in using CRMs (e.g., Salesforce) and reporting tools to optimize productivity, drive growth, and build frameworks from scratch.
Background in consulting or business ops with strong problem-solving skills to turn complex issues into actionable playbooks.
Exceptional stakeholder management and presentation skills, with a focus on thriving in fast-paced, high-growth environments.
Prior background in consulting, strategy, business operations, revenue operations or management consulting will be an added advantage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Vietnam business scales.\n\nWhat you'll do\n\nWe are looking for a hands-on Sales Manager to lead and develop our sales representative team while strengthening commercial execution across the SME customer lifecycle. You will combine people leadership, sales management, commercial operations and performance analytics to improve funnel conversion, customer outcomes and revenue performance. You will work across the full funnel, from lead generation and qualification through conversion, onboarding, retention and expansion. \n\nThis is an Onsite role based in Hanoi or Ho Chi Minh City.\n\nResponsibilities:\n\n - Lead and develop sales teams through regular coaching, one-to-ones, performance reviews, capability building and practical feedback.\n\n - Establish clear team targets, operating rhythms, KPIs and performance management processes across different sales activities.\n\n - Support pipeline generation, lead qualification, opportunity progression, renewals, cross-sell and upsell initiatives across the SME customer lifecycle.\n\n - Improve funnel conversion and customer outcomes by partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product.\n\n - Build scalable processes, playbooks and best practices for lead management, account coverage, customer engagement, handoffs and sales execution.\n\n - Use performance data and commercial insights to identify gaps, improve productivity and recommend corrective actions.\n\n - Own sales performance analytics across the full funnel, covering productivity, conversion, revenue contribution, forecasting, retention, expansion and customer health.\n\n - Provide regular reporting and business reviews on team performance, funnel health, customer activity and revenue outcomes.\n\n - Drive continuous improvement in CRM hygiene, forecasting accuracy, reporting quality, sales process adherence and pipeline management.\n\n - Develop a comprehensive performance measurement framework and translate insights into commercial strategy, resource allocation and growth initiatives.\n\n - Act as a hands-on leader who balances people management, operational execution and strategic problem-solving.\n\n - Build a high-performing, insight-led commercial organisation with clear accountability across the customer lifecycle.\n\nMinimum Requirements:\n\n - 5+ years in fintech, banking, payments, or e-commerce, paired with a Bachelor’s degree in Business, Finance, Engineering, or a related field.\n\n - Proven track record managing commercial teams (Sales, CS, AM, or RevOps), setting targets, and coaching for high performance.\n\n - Deep understanding of revenue drivers and the end-to-end customer funnel, from lead generation through retention and expansion.\n\n - Skilled in using CRMs (e.g., Salesforce) and reporting tools to optimize productivity, drive growth, and build frameworks from scratch.\n\n - Background in consulting or business ops with strong problem-solving skills to turn complex issues into actionable playbooks.\n\n - Exceptional stakeholder management and presentation skills, with a focus on thriving in fast-paced, high-growth environments.\n\n - Prior background in consulting, strategy, business operations, revenue operations or management consulting will be an added advantage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"be0a9923-b6fe-4b83-babd-10698d65de99","title":"Growth Marketer, T:0","department":"Marketing","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T16:53:55.904+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/be0a9923-b6fe-4b83-babd-10698d65de99","applyUrl":"https://jobs.ashbyhq.com/airwallex/be0a9923-b6fe-4b83-babd-10698d65de99/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build T:0’s growth engine from the ground up, bringing the right people to our website and keeping them engaged once they’ve raised their hand. You’ll own the work across paid acquisition, measurement, landing pages, conversion rate optimization, lifecycle marketing, distribution, technical SEO, and organic social, working hands-on in ad platforms, the CMS, tag managers, and marketing automation tools. This is a small, fast-moving team where what you ship this week can show up in the pipeline next week, and you’ll work directly with our CEO, Chief of Staff, Product Marketer, and Founding GTM hire.
Own paid acquisition across budget pacing, channel mix, creative testing, reporting, and agency performance.
Build the measurement foundation across pixels, UTM conventions, event tracking, and attribution so the team can understand where leads come from.
Ship landing pages and improve conversion from click to signup through page, form, CTA, and experiment optimization.
Build and run lifecycle marketing programs across onboarding, nurture, and re-engagement, owning the sequences, triggers, and metrics.
Expand distribution across the T:0 newsletter and other owned channels, while owning technical SEO and organic social publishing.
Deliver a clear weekly read on what’s working, what isn’t, and what you’re changing across growth activity.
You’ll work from our San Francisco office three days a week.
Essentials
3+ years in growth, performance marketing, demand generation, or a similar hands-on role. We care far more about what you’ve personally shipped than where you did it.
You’ve run paid campaigns yourself — built them, funded them, and optimized them — rather than just sitting in the readout.
You’re comfortable in the plumbing: tag managers, UTM hygiene, analytics tools, and a CMS or landing page builder. You don’t need to be an engineer, but none of these should scare you. We use Webflow for our website and HubSpot for marketing automation.
You’re genuinely analytical. You can pull a number, know whether to trust it, and say plainly what it means.
You move fast and would rather launch something scrappy today than something perfect next month. This is a team where the bottleneck should never be you.
Preferred
Experience marketing to founders or early-stage startups.
Experience at an early-stage startup, such as pre-seed, seed, or Series A.
You’ve built lifecycle programs from zero, rather than just maintaining someone else’s.
You use AI tools aggressively to move faster — for research, copy drafts, creative iteration, and analysis.
You’ve managed an agency or external vendor and gotten real work out of them.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You come to the table with a point of view, not just a problem.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build T:0’s growth engine from the ground up, bringing the right people to our website and keeping them engaged once they’ve raised their hand. You’ll own the work across paid acquisition, measurement, landing pages, conversion rate optimization, lifecycle marketing, distribution, technical SEO, and organic social, working hands-on in ad platforms, the CMS, tag managers, and marketing automation tools. This is a small, fast-moving team where what you ship this week can show up in the pipeline next week, and you’ll work directly with our CEO, Chief of Staff, Product Marketer, and Founding GTM hire.\n\n - Own paid acquisition across budget pacing, channel mix, creative testing, reporting, and agency performance.\n\n - Build the measurement foundation across pixels, UTM conventions, event tracking, and attribution so the team can understand where leads come from.\n\n - Ship landing pages and improve conversion from click to signup through page, form, CTA, and experiment optimization.\n\n - Build and run lifecycle marketing programs across onboarding, nurture, and re-engagement, owning the sequences, triggers, and metrics.\n\n - Expand distribution across the T:0 newsletter and other owned channels, while owning technical SEO and organic social publishing.\n\n - Deliver a clear weekly read on what’s working, what isn’t, and what you’re changing across growth activity.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3+ years in growth, performance marketing, demand generation, or a similar hands-on role. We care far more about what you’ve personally shipped than where you did it.\n\n - You’ve run paid campaigns yourself — built them, funded them, and optimized them — rather than just sitting in the readout.\n\n - You’re comfortable in the plumbing: tag managers, UTM hygiene, analytics tools, and a CMS or landing page builder. You don’t need to be an engineer, but none of these should scare you. We use Webflow for our website and HubSpot for marketing automation.\n\n - You’re genuinely analytical. You can pull a number, know whether to trust it, and say plainly what it means.\n\n - You move fast and would rather launch something scrappy today than something perfect next month. This is a team where the bottleneck should never be you.\n\nPreferred\n\n - Experience marketing to founders or early-stage startups.\n\n - Experience at an early-stage startup, such as pre-seed, seed, or Series A.\n\n - You’ve built lifecycle programs from zero, rather than just maintaining someone else’s.\n\n - You use AI tools aggressively to move faster — for research, copy drafts, creative iteration, and analysis.\n\n - You’ve managed an agency or external vendor and gotten real work out of them.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$135K – $180K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$135K - $180K","compensationTiers":[{"id":"4a2e24fd-2161-48c0-bcd0-ccf73c924861","tierSummary":"Base $135K – $180K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"70e7a1f9-641b-41fe-a1f7-9f37079a57fc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"85fea391-6656-4751-ba37-c4f1836baa4e","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9fa9f631-8bee-4d89-8449-67943b1a407c","summary":"Base $135K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":135000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":135000,"maxValue":180000}]}},{"id":"94d2ca3d-5a9b-42d1-8173-954a8034597f","title":"Senior Software Engineer, AI Tooling, Information Security","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-10-19T09:10:13.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/94d2ca3d-5a9b-42d1-8173-954a8034597f","applyUrl":"https://jobs.ashbyhq.com/airwallex/94d2ca3d-5a9b-42d1-8173-954a8034597f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the development of AI tools and applications that improve how Airwallex protects its systems, data, and employees. You’ll build, monitor, and maintain the infrastructure behind internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.
Lead the development of AI tools and applications from inception through implementation.
Build infrastructure that supports reliable internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.
Support incident response by developing tools for threat hunting, remediation, and security scanning.
Partner with engineers and product engineering teams to identify automation opportunities and deliver security outcomes, including patching automation, gateways, and other services that reduce risk.
Mentor Software Engineers and help raise the engineering bar across the team.
You'll work from our Sydney or Melbourne office three days a week.
A bachelor’s degree in Computer Science, Information Security, or a related field.
At least five years of relevant software engineering experience.
Experience working with production codebases.
Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++.
Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes.
A track record of working autonomously and delivering high-quality projects on time.
Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
The ability to investigate deeply and find the best solution to a problem.
Obsessive curiosity, with a willingness to ask questions, gather context, and keep learning.
Experience working in a high-growth technology company.
Hands-on experience leveraging AI to build applications.
Experience maintaining Linux operating systems.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the development of AI tools and applications that improve how Airwallex protects its systems, data, and employees. You’ll build, monitor, and maintain the infrastructure behind internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.\n\n - Lead the development of AI tools and applications from inception through implementation.\n\n - Build infrastructure that supports reliable internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.\n\n - Support incident response by developing tools for threat hunting, remediation, and security scanning.\n\n - Partner with engineers and product engineering teams to identify automation opportunities and deliver security outcomes, including patching automation, gateways, and other services that reduce risk.\n\n - Mentor Software Engineers and help raise the engineering bar across the team.\n\nYou'll work from our Sydney or Melbourne office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree in Computer Science, Information Security, or a related field.\n\n - At least five years of relevant software engineering experience.\n\n - Experience working with production codebases.\n\n - Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++.\n\n - Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes.\n\n - A track record of working autonomously and delivering high-quality projects on time.\n\n - Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.\n\n - The ability to investigate deeply and find the best solution to a problem.\n\n - Obsessive curiosity, with a willingness to ask questions, gather context, and keep learning.\n\n\nPREFERRED\n\n - Experience working in a high-growth technology company.\n\n - Hands-on experience leveraging AI to build applications.\n\n - Experience maintaining Linux operating systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b955a044-d70b-4cd7-8b86-1822bcc426f4","title":"GTM Partnerships Manager, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T01:08:54.677+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b955a044-d70b-4cd7-8b86-1822bcc426f4","applyUrl":"https://jobs.ashbyhq.com/airwallex/b955a044-d70b-4cd7-8b86-1822bcc426f4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The GTM Partnerships team at Airwallex is focused on building and scaling partnerships that accelerate customer acquisition, deepen ecosystem reach, and unlock long-term growth. In Singapore, this role will support our SME & Growth segment by owning a curated, high-value portfolio of partners.
Success in this role comes primarily from deep, hands-on management of your existing book, complemented by growing share of wallet with those partners and hunting new partners to fill any gaps.
As the GTM Partnerships Manager, you will own a curated portfolio of partners in Singapore. The majority of your time will go toward managing and growing this existing book — deepening relationships, increasing share of wallet, and preventing churn — with the remainder spent proactively hunting new high-potential partners to fill any gaps in your portfolio.
This role is based in Singapore.
Responsibilities:
Own and manage a curated portfolio of partners through deep, 1:1 relationship management — the core focus of this role
Grow share of wallet with existing partners through tailored campaigns, proposals, and co-marketing initiatives that drive incremental referral volume and conversion
Prevent churn and reactivate dormant partners within your own book before they require broader escalation
Fill gaps in your portfolio by proactively hunting and acquiring new high-potential partners through networking events, referrals, and your own sourced channels
Host and represent Airwallex at networking, partner enablement, and client enablement events to build pipeline and strengthen existing relationships
Own partner performance end-to-end — from referral generation through to conversion — partnering closely with sales, operations, and marketing to close the loop
Negotiate partnership terms, incentive structures, and co-marketing commitments directly with partners
Maintain accurate CRM records and forecast referral and revenue performance for your portfolio
Contribute market and partner insights to senior GTM Partnerships stakeholders on how to strengthen the priority partner tier
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5+ years of experience in channel partnerships, business development, or account management, ideally within or adjacent to the corporate secretarial, accounting, or professional services industry in Singapore
Proven experience designing and executing tailored campaigns or partnership proposals for individual partners
Strong relationship-building and negotiation skills, with a track record of closing and growing partner agreements
Primarily a “farmer” mindset — skilled at deepening existing relationships and growing share of wallet — complemented by a “hunter” instinct for proactively prospecting and acquiring net-new partners to fill portfolio gaps, e.g. through networking events, referrals, or your own sourced channels
Demonstrated ability to own numbers end-to-end, from referral generation through to conversion, and to work cross-functionally with sales, operations, and marketing to do so
Bachelor’s degree or equivalent experience
Preferred qualifications:
Existing network of relationships within the corporate secretarial / accounting firm community in Singapore
Comfortable hosting or leading networking, partner enablement, or client enablement events
Familiarity with CRM tools and forecasting referral / revenue pipelines
Experience working in a fast-paced, high-growth technology or fintech environment
Proficiency in both written and spoken English and Mandarin
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe GTM Partnerships team at Airwallex is focused on building and scaling partnerships that accelerate customer acquisition, deepen ecosystem reach, and unlock long-term growth. In Singapore, this role will support our SME & Growth segment by owning a curated, high-value portfolio of partners.\n\nSuccess in this role comes primarily from deep, hands-on management of your existing book, complemented by growing share of wallet with those partners and hunting new partners to fill any gaps.\n\n\n\n\nWHAT YOU'LL DO\n\nAs the GTM Partnerships Manager, you will own a curated portfolio of partners in Singapore. The majority of your time will go toward managing and growing this existing book — deepening relationships, increasing share of wallet, and preventing churn — with the remainder spent proactively hunting new high-potential partners to fill any gaps in your portfolio.\n\nThis role is based in Singapore.\n\nResponsibilities:\n\n - Own and manage a curated portfolio of partners through deep, 1:1 relationship management — the core focus of this role\n\n - Grow share of wallet with existing partners through tailored campaigns, proposals, and co-marketing initiatives that drive incremental referral volume and conversion\n\n - Prevent churn and reactivate dormant partners within your own book before they require broader escalation\n\n - Fill gaps in your portfolio by proactively hunting and acquiring new high-potential partners through networking events, referrals, and your own sourced channels\n\n - Host and represent Airwallex at networking, partner enablement, and client enablement events to build pipeline and strengthen existing relationships\n\n - Own partner performance end-to-end — from referral generation through to conversion — partnering closely with sales, operations, and marketing to close the loop\n\n - Negotiate partnership terms, incentive structures, and co-marketing commitments directly with partners\n\n - Maintain accurate CRM records and forecast referral and revenue performance for your portfolio\n\n - Contribute market and partner insights to senior GTM Partnerships stakeholders on how to strengthen the priority partner tier\n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - 5+ years of experience in channel partnerships, business development, or account management, ideally within or adjacent to the corporate secretarial, accounting, or professional services industry in Singapore\n\n - Proven experience designing and executing tailored campaigns or partnership proposals for individual partners\n\n - Strong relationship-building and negotiation skills, with a track record of closing and growing partner agreements\n\n - Primarily a “farmer” mindset — skilled at deepening existing relationships and growing share of wallet — complemented by a “hunter” instinct for proactively prospecting and acquiring net-new partners to fill portfolio gaps, e.g. through networking events, referrals, or your own sourced channels\n\n - Demonstrated ability to own numbers end-to-end, from referral generation through to conversion, and to work cross-functionally with sales, operations, and marketing to do so\n\n - Bachelor’s degree or equivalent experience\n\nPreferred qualifications:\n\n - Existing network of relationships within the corporate secretarial / accounting firm community in Singapore\n\n - Comfortable hosting or leading networking, partner enablement, or client enablement events\n\n - Familiarity with CRM tools and forecasting referral / revenue pipelines\n\n - Experience working in a fast-paced, high-growth technology or fintech environment\n\n - Proficiency in both written and spoken English and Mandarin\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a9faa1d1-a498-4b42-baed-e23e8a6f1990","title":"Customer Success Manager, SME & Growth","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T09:44:02.936+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a9faa1d1-a498-4b42-baed-e23e8a6f1990","applyUrl":"https://jobs.ashbyhq.com/airwallex/a9faa1d1-a498-4b42-baed-e23e8a6f1990/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own the first 90 days of the customer journey for new French customers, bringing them to their target level of activity as quickly as possible through clear plans, hands-on product configuration and fast blocker removal. You’ll lead onboarding from first KYC approval, working closely with Account Executives, Account Managers, KYC, Support, Risk and Product across a portfolio of customers with different levels of complexity. You’ll help customers configure and activate accounts, payments, FX, cards, Spend and payouts, while managing a proactive portfolio of partner-referred customers.
Take ownership of each customer from first KYC approval, with a clear plan, milestones, owners and the revenue target defined at signature.
Adapt the onboarding approach to the deal: use a scaled motion for smaller deals, a high-touch approach for larger ones, and partner with the Account Manager on enterprise onboardings.
Guide customers through account set-up, payments, FX, cards, Spend and payouts based on their use case.
Remove blockers quickly by coordinating with KYC, Support, Risk and Product, while keeping communication clear and proactive.
Hand customers over to the Account Manager at day 90 with documented account status, adoption level and expansion signals.
Reduce the time between first KYC approval and first live transaction.
Bring each customer to the revenue target set at signature and spot at-risk onboardings early, escalating with context, impact and a proposed solution.
Run a proactive, scaled motion for partner-referred customers, including onboarding follow-up, usage monitoring and risk detection.
Keep partners informed about the progress of their referred customers and hand accounts that grow in value or complexity to the Account Manager.
Contribute to onboarding playbooks, checklists and standard configurations by customer type.
Keep Salesforce and onboarding tracking accurate and up to date, turning recurring friction into process improvements.
You’ll work from our Paris office a minimum of three days per week.
Experience in onboarding, implementation, customer success or a comparable post-sale delivery role.
Experience working in a high-pace, high-volume environment, handling multiple onboardings in parallel while maintaining quality and deadlines.
Hands-on experience configuring a product with customers.
A strong understanding of financial flows such as payments, FX, payouts, cards, invoicing or reconciliation, and the ability to speak credibly to Finance and Operations teams.
A track record measured on customer outcomes such as activation, usage and time-to-live, rather than activity.
Fluency in French and professional English.
The ability to learn complex products quickly, explain them simply and work across teams without direct authority.
A proactive, resilient and hands-on way of working.
Experience in fintech, payments, banking, FX or spend management.
Accounting or finance knowledge.
Experience with partner-referred customers.
Familiarity with Salesforce and usage data.
You own the outcome and you don't wait for permission to fix what's broken.
You simplify complexity rather than hiding behind it.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You treat setbacks as information. You get back up quickly.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn the first 90 days of the customer journey for new French customers, bringing them to their target level of activity as quickly as possible through clear plans, hands-on product configuration and fast blocker removal. You’ll lead onboarding from first KYC approval, working closely with Account Executives, Account Managers, KYC, Support, Risk and Product across a portfolio of customers with different levels of complexity. You’ll help customers configure and activate accounts, payments, FX, cards, Spend and payouts, while managing a proactive portfolio of partner-referred customers.\n\n\n\n - Take ownership of each customer from first KYC approval, with a clear plan, milestones, owners and the revenue target defined at signature.\n\n - Adapt the onboarding approach to the deal: use a scaled motion for smaller deals, a high-touch approach for larger ones, and partner with the Account Manager on enterprise onboardings.\n\n - Guide customers through account set-up, payments, FX, cards, Spend and payouts based on their use case.\n\n - Remove blockers quickly by coordinating with KYC, Support, Risk and Product, while keeping communication clear and proactive.\n\n - Hand customers over to the Account Manager at day 90 with documented account status, adoption level and expansion signals.\n\n - Reduce the time between first KYC approval and first live transaction.\n\n - Bring each customer to the revenue target set at signature and spot at-risk onboardings early, escalating with context, impact and a proposed solution.\n\n - Run a proactive, scaled motion for partner-referred customers, including onboarding follow-up, usage monitoring and risk detection.\n\n - Keep partners informed about the progress of their referred customers and hand accounts that grow in value or complexity to the Account Manager.\n\n - Contribute to onboarding playbooks, checklists and standard configurations by customer type.\n\n - Keep Salesforce and onboarding tracking accurate and up to date, turning recurring friction into process improvements.\n\n\n\nYou’ll work from our Paris office a minimum of three days per week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Experience in onboarding, implementation, customer success or a comparable post-sale delivery role.\n\n - Experience working in a high-pace, high-volume environment, handling multiple onboardings in parallel while maintaining quality and deadlines.\n\n - Hands-on experience configuring a product with customers.\n\n - A strong understanding of financial flows such as payments, FX, payouts, cards, invoicing or reconciliation, and the ability to speak credibly to Finance and Operations teams.\n\n - A track record measured on customer outcomes such as activation, usage and time-to-live, rather than activity.\n\n - Fluency in French and professional English.\n\n - The ability to learn complex products quickly, explain them simply and work across teams without direct authority.\n\n - A proactive, resilient and hands-on way of working.\n\n\n\n\nPREFERRED\n\n - Experience in fintech, payments, banking, FX or spend management.\n\n - Accounting or finance knowledge.\n\n - Experience with partner-referred customers.\n\n - Familiarity with Salesforce and usage data.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You simplify complexity rather than hiding behind it.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You treat setbacks as information. You get back up quickly.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\n\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\n\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2a7c1c15-eb0e-4d01-816e-dee44d57b34d","title":"Corporate Secretary, Americas","department":"Legal","team":"Corporate Legal","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-23T16:55:40.919+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2a7c1c15-eb0e-4d01-816e-dee44d57b34d","applyUrl":"https://jobs.ashbyhq.com/airwallex/2a7c1c15-eb0e-4d01-816e-dee44d57b34d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Corporate Secretary within the Corporate Legal team, you'll manage the full spectrum of company secretarial and corporate governance matters across Airwallex's growing portfolio of licensed entities worldwide. You'll help keep our global entity structure compliant, well governed, and ready to support the company's expansion plans. Working closely with the Head of Corporate Legal, Corporate Development & Investor Relations, Finance, Tax, People & Talent and Regulatory Legal, you'll oversee board and committee governance, entity lifecycle management, statutory compliance and equity administration.
Build and own the corporate secretarial function for Airwallex's Americas entities.
Manage the full company secretarial and corporate governance lifecycle across licensed entities, including incorporations, restructurings, capital injections, wind-downs, statutory and regulatory filings, and entity records.
Organize and facilitate board, committee and general meetings end to end, preparing agendas, resolutions, minutes and presentation materials while tracking follow-ups and action items.
Partner with the Head of Corporate Legal, Corporate Development & Investor Relations, Finance, Tax, People & Talent, Regulatory Legal, directors and external providers to keep governance operations accurate, timely and scalable.
Support Options and RSU administration, shareholder matters and governance improvements as Airwallex expands across jurisdictions.
You'll work from our New York or San Francisco office on Mondays, Wednesdays and Thursdays.
5+ years of experience in company secretarial, corporate governance or related roles within financial services, fintech or another regulated industry.
A proven track record supporting boards and senior management in a global or regional corporate structure, managing competing priorities across multiple time zones.
Experience managing multi-jurisdictional entities and complex group structures, including entity incorporation, restructuring and statutory compliance across different legal regimes.
Strong knowledge of corporate governance frameworks, directors' duties and regulatory compliance requirements across multiple jurisdictions.
Excellent written and verbal communication skills, with the ability to prepare clear, concise board materials and work effectively with directors, regulators and cross-functional stakeholders.
Exceptional attention to detail, sound judgment and discretion when handling confidential board and shareholder matters.
A professional company secretary qualification, such as ACG, FCG, ICSA, CGI, ACIS or CCS, or qualification as a lawyer.
Experience in a high-growth fintech, payments or technology company, ideally with exposure to cross-border structures and licensed entities.
Proficiency with board portal tools such as Diligent and entity management systems, with an interest in using technology to improve governance processes.
Exposure to public-company readiness or pre-IPO governance workstreams.
Experience supporting ESOP or equity plan administration, share transfers and related corporate actions.
Familiarity with key Airwallex jurisdictions, including Australia, Hong Kong, Singapore, the UK and the US.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Legal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.
It's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Corporate Secretary within the Corporate Legal team, you'll manage the full spectrum of company secretarial and corporate governance matters across Airwallex's growing portfolio of licensed entities worldwide. You'll help keep our global entity structure compliant, well governed, and ready to support the company's expansion plans. Working closely with the Head of Corporate Legal, Corporate Development & Investor Relations, Finance, Tax, People & Talent and Regulatory Legal, you'll oversee board and committee governance, entity lifecycle management, statutory compliance and equity administration. \n\n - Build and own the corporate secretarial function for Airwallex's Americas entities.\n\n - Manage the full company secretarial and corporate governance lifecycle across licensed entities, including incorporations, restructurings, capital injections, wind-downs, statutory and regulatory filings, and entity records.\n\n - Organize and facilitate board, committee and general meetings end to end, preparing agendas, resolutions, minutes and presentation materials while tracking follow-ups and action items.\n\n - Partner with the Head of Corporate Legal, Corporate Development & Investor Relations, Finance, Tax, People & Talent, Regulatory Legal, directors and external providers to keep governance operations accurate, timely and scalable.\n\n - Support Options and RSU administration, shareholder matters and governance improvements as Airwallex expands across jurisdictions.\n\n\n\nYou'll work from our New York or San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of experience in company secretarial, corporate governance or related roles within financial services, fintech or another regulated industry.\n\n - A proven track record supporting boards and senior management in a global or regional corporate structure, managing competing priorities across multiple time zones.\n\n - Experience managing multi-jurisdictional entities and complex group structures, including entity incorporation, restructuring and statutory compliance across different legal regimes.\n\n - Strong knowledge of corporate governance frameworks, directors' duties and regulatory compliance requirements across multiple jurisdictions.\n\n - Excellent written and verbal communication skills, with the ability to prepare clear, concise board materials and work effectively with directors, regulators and cross-functional stakeholders.\n\n - Exceptional attention to detail, sound judgment and discretion when handling confidential board and shareholder matters.\n\n\n\n\nPREFERRED\n\n - A professional company secretary qualification, such as ACG, FCG, ICSA, CGI, ACIS or CCS, or qualification as a lawyer.\n\n - Experience in a high-growth fintech, payments or technology company, ideally with exposure to cross-border structures and licensed entities.\n\n - Proficiency with board portal tools such as Diligent and entity management systems, with an interest in using technology to improve governance processes.\n\n - Exposure to public-company readiness or pre-IPO governance workstreams.\n\n - Experience supporting ESOP or equity plan administration, share transfers and related corporate actions.\n\n - Familiarity with key Airwallex jurisdictions, including Australia, Hong Kong, Singapore, the UK and the US.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLegal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.\n\nIt's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$120K – $171K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120K - $171K","compensationTiers":[{"id":"3d261e86-f830-4fcc-b5a8-9a1da3a8b92c","tierSummary":"Estimated Base Salary $120K – $171K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"47912aa6-22e3-4040-89fa-160cc1c87495","summary":"Estimated Base Salary $120K – $171K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":171000},{"id":"eb3a1bd6-b06c-437d-901c-c48048249e39","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b6e88021-32fe-432a-83d5-208c4c9f0c1b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":171000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6951af84-e9f9-45d8-a2dd-95daa4227a67","title":"(Senior) Manager, Business Development, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"VN - Ho Chi Minh City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T06:14:26.480+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Vietnam","addressCountry":"Vietnam","addressLocality":"Ho Chi Minh City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6951af84-e9f9-45d8-a2dd-95daa4227a67","applyUrl":"https://jobs.ashbyhq.com/airwallex/6951af84-e9f9-45d8-a2dd-95daa4227a67/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth team at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
What you'll do
Lead, coach, and develop a high-performing Account Executive (Business Development) team in Vietnam, translating company strategy into consistent sales execution, revenue growth, and strong customer outcomes. You will own team performance across revenue, pipeline health, forecast quality, and sales discipline, while helping build a scalable sales motion for SME and growth customers.
This is an onsite role based in Hanoi or Ho Chi Minh City.
Responsibilities:
Own team revenue and commercial targets by setting clear goals, priorities, and execution plans.
Establish a consistent operating rhythm through pipeline reviews, deal reviews, team meetings, one-to-ones, and performance reviews.
Coach Account Executives across prospecting, qualification, discovery, solution positioning, objection handling, negotiation, and closing.
Improve pipeline coverage, opportunity quality, stage progression, close plans, forecast accuracy, conversion, and sales velocity.
Maintain strong CRM discipline, ensuring pipeline data, next steps, close dates, and forecasts reflect the underlying business reality.
Join strategic customer and deal discussions, helping Account Executives navigate complex, consultative sales cycles.
Partner with Marketing, Partnerships, Customer Success, Operations, Product, and Revenue teams to improve lead quality, customer handovers, sales processes, and customer outcomes.
Share customer, market, and competitive insights to inform sales plays, enablement, product priorities, and go-to-market strategy.
Support hiring, onboarding, ramping, training, performance management, and career development for Account Executives.
Build a culture of ownership, collaboration, experimentation, accountability, and continuous improvement.
Work from our Vietnam office five weekdays a week
Minimum qualifications:
At least 7 years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.
Demonstrated experience in B2B sales, ideally in a consultative, solution-led, or complex sales environment.
Experience leading, coaching, or mentoring Account Executives or another quota-carrying sales team.
A consistent track record of delivering against revenue targets and building a healthy sales pipeline.
Strong understanding of sales methodology, forecasting, CRM discipline, pipeline management, and performance management.
Experience coaching discovery, value-based selling, negotiation, and deal execution.
Excellent communication, coaching, stakeholder management, and problem-solving skills.
Ability to balance strategic thinking with hands-on execution and direct involvement in important deals.
Strong commercial judgment and comfort using data to diagnose performance and make decisions.
High ownership, resilience, integrity, and a customer-first mindset.
Ability to operate effectively in a fast-paced, changing environment.
Preferred qualifications:
Experience scaling a sales team or launching a new market, segment, or sales motion.
Experience managing enterprise, mid-market, SME, or cross-border customers.
Familiarity with Salesforce, sales engagement tools, and revenue intelligence platforms.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You’re motivated by working alongside people whose ambition pushes you to raise your own bar.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth team at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\nWhat you'll do\n\nLead, coach, and develop a high-performing Account Executive (Business Development) team in Vietnam, translating company strategy into consistent sales execution, revenue growth, and strong customer outcomes. You will own team performance across revenue, pipeline health, forecast quality, and sales discipline, while helping build a scalable sales motion for SME and growth customers.\n\nThis is an onsite role based in Hanoi or Ho Chi Minh City.\n\nResponsibilities:\n\n - Own team revenue and commercial targets by setting clear goals, priorities, and execution plans.\n\n - Establish a consistent operating rhythm through pipeline reviews, deal reviews, team meetings, one-to-ones, and performance reviews.\n\n - Coach Account Executives across prospecting, qualification, discovery, solution positioning, objection handling, negotiation, and closing.\n\n - Improve pipeline coverage, opportunity quality, stage progression, close plans, forecast accuracy, conversion, and sales velocity.\n\n - Maintain strong CRM discipline, ensuring pipeline data, next steps, close dates, and forecasts reflect the underlying business reality.\n\n - Join strategic customer and deal discussions, helping Account Executives navigate complex, consultative sales cycles.\n\n - Partner with Marketing, Partnerships, Customer Success, Operations, Product, and Revenue teams to improve lead quality, customer handovers, sales processes, and customer outcomes.\n\n - Share customer, market, and competitive insights to inform sales plays, enablement, product priorities, and go-to-market strategy.\n\n - Support hiring, onboarding, ramping, training, performance management, and career development for Account Executives.\n\n - Build a culture of ownership, collaboration, experimentation, accountability, and continuous improvement.\n\n - Work from our Vietnam office five weekdays a week\n\n\n\nMinimum qualifications:\n\n - At least 7 years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.\n\n - Demonstrated experience in B2B sales, ideally in a consultative, solution-led, or complex sales environment.\n\n - Experience leading, coaching, or mentoring Account Executives or another quota-carrying sales team.\n\n - A consistent track record of delivering against revenue targets and building a healthy sales pipeline.\n\n - Strong understanding of sales methodology, forecasting, CRM discipline, pipeline management, and performance management.\n\n - Experience coaching discovery, value-based selling, negotiation, and deal execution.\n\n - Excellent communication, coaching, stakeholder management, and problem-solving skills.\n\n - Ability to balance strategic thinking with hands-on execution and direct involvement in important deals.\n\n - Strong commercial judgment and comfort using data to diagnose performance and make decisions.\n\n - High ownership, resilience, integrity, and a customer-first mindset.\n\n - Ability to operate effectively in a fast-paced, changing environment.\n\nPreferred qualifications:\n\n - Experience scaling a sales team or launching a new market, segment, or sales motion.\n\n - Experience managing enterprise, mid-market, SME, or cross-border customers.\n\n - Familiarity with Salesforce, sales engagement tools, and revenue intelligence platforms.\n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re motivated by working alongside people whose ambition pushes you to raise your own bar.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8cd89bf8-22d9-405d-8254-6c0cc4199c52","title":"Director, Corporate Legal (M&A)","department":"Legal","team":"Corporate Legal","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-15T17:53:00.848+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8cd89bf8-22d9-405d-8254-6c0cc4199c52","applyUrl":"https://jobs.ashbyhq.com/airwallex/8cd89bf8-22d9-405d-8254-6c0cc4199c52/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As the senior transactions counsel within Corporate Legal, you’ll own high-impact corporate transactions across Airwallex globally. You’ll lead private-company fundraising and financing transactions, including equity and equity-linked deals, from term-sheet development and definitive agreements through diligence, negotiation, closing and post-close actions. You’ll design and execute domestic and cross-border M&A and strategic transactions, including acquisitions of licensed fintech entities and other strategic assets, while advising on structure, documentation, regulatory and licensing considerations, closing mechanics and post-closing integration. You’ll also shape secondary sales, corporate governance, capital structure, intragroup reorganisations and corporate actions, ensuring Airwallex’s global entity and ownership structure supports its licensing, tax, regulatory and commercial objectives.
Partner with the CEO’s Office, Corporate Development & Investor Relations, Finance, Tax, Regulatory Legal, Regulatory Compliance, FCC, Product Legal, Data & Privacy, Risk, People and other LRC teams to execute complex, cross-border transactions.
Structure secondary sales and private-company liquidity programs for existing shareholders, employees and early investors, including tender offers, transfer restrictions, ROFR/ROFO mechanics and stakeholder approvals.
Select, manage and direct external counsel across multiple jurisdictions, holding them to a high bar for quality, commerciality, speed and cost.
Build scalable transaction processes, playbooks, templates and approval frameworks, thoughtfully using LegalTech and AI to increase speed, consistency and deal capacity.
You’ll work from our San Francisco or New York office on Mondays, Wednesdays and Thursdays.
U.S. legal qualification, or foreign equivalent, and an active license to practice in at least one U.S. jurisdiction.
10+ years of experience in an in-house legal department and/or private practice advising on private-company financing and mergers and acquisitions, with a strong track record running transactions end to end.
Significant experience drafting and negotiating core transaction documentation for equity financings, M&A, joint ventures and secondary sales, including term sheets, purchase and merger agreements, shareholder and investor rights agreements, and ancillary documents.
Strong working knowledge of U.S. corporate and securities law as applied to private companies, particularly private-company fundraising, secondary transactions and corporate governance.
Demonstrated ability to work directly with senior executives, investors and cross-functional stakeholders, providing clear, commercially grounded and risk-balanced advice in fast-moving environments.
Excellent drafting, negotiation, analytical and project-management skills, with the ability to manage multiple complex matters simultaneously and drive deals to closure under tight timelines.
Experience in high-growth technology, fintech, payments or broader financial services, ideally with exposure to cross-border structures and licensed entities.
A mix of top-tier law firm and in-house experience, ideally in a late-stage growth or pre-IPO company.
Experience designing or executing private-company secondary programs, tender offers or other structured liquidity solutions.
Demonstrated experience collaborating with Legal, Risk & Compliance peers, including Regulatory Legal, Regulatory Compliance, FCC, Data & Privacy and Product Legal, on transactions that intersect with regulatory and product issues.
Experience building or enhancing transaction-related legal operations, including processes, playbooks, templates and tooling, to support scale in a global organisation.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Legal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.
It's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs the senior transactions counsel within Corporate Legal, you’ll own high-impact corporate transactions across Airwallex globally. You’ll lead private-company fundraising and financing transactions, including equity and equity-linked deals, from term-sheet development and definitive agreements through diligence, negotiation, closing and post-close actions. You’ll design and execute domestic and cross-border M&A and strategic transactions, including acquisitions of licensed fintech entities and other strategic assets, while advising on structure, documentation, regulatory and licensing considerations, closing mechanics and post-closing integration. You’ll also shape secondary sales, corporate governance, capital structure, intragroup reorganisations and corporate actions, ensuring Airwallex’s global entity and ownership structure supports its licensing, tax, regulatory and commercial objectives.\n\n - Partner with the CEO’s Office, Corporate Development & Investor Relations, Finance, Tax, Regulatory Legal, Regulatory Compliance, FCC, Product Legal, Data & Privacy, Risk, People and other LRC teams to execute complex, cross-border transactions.\n\n - Structure secondary sales and private-company liquidity programs for existing shareholders, employees and early investors, including tender offers, transfer restrictions, ROFR/ROFO mechanics and stakeholder approvals.\n\n - Select, manage and direct external counsel across multiple jurisdictions, holding them to a high bar for quality, commerciality, speed and cost.\n\n - Build scalable transaction processes, playbooks, templates and approval frameworks, thoughtfully using LegalTech and AI to increase speed, consistency and deal capacity.\n\n\n\nYou’ll work from our San Francisco or New York office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - U.S. legal qualification, or foreign equivalent, and an active license to practice in at least one U.S. jurisdiction.\n\n - 10+ years of experience in an in-house legal department and/or private practice advising on private-company financing and mergers and acquisitions, with a strong track record running transactions end to end.\n\n - Significant experience drafting and negotiating core transaction documentation for equity financings, M&A, joint ventures and secondary sales, including term sheets, purchase and merger agreements, shareholder and investor rights agreements, and ancillary documents.\n\n - Strong working knowledge of U.S. corporate and securities law as applied to private companies, particularly private-company fundraising, secondary transactions and corporate governance.\n\n - Demonstrated ability to work directly with senior executives, investors and cross-functional stakeholders, providing clear, commercially grounded and risk-balanced advice in fast-moving environments.\n\n - Excellent drafting, negotiation, analytical and project-management skills, with the ability to manage multiple complex matters simultaneously and drive deals to closure under tight timelines.\n\n\n\n\nPREFERRED\n\n - Experience in high-growth technology, fintech, payments or broader financial services, ideally with exposure to cross-border structures and licensed entities.\n\n - A mix of top-tier law firm and in-house experience, ideally in a late-stage growth or pre-IPO company.\n\n - Experience designing or executing private-company secondary programs, tender offers or other structured liquidity solutions.\n\n - Demonstrated experience collaborating with Legal, Risk & Compliance peers, including Regulatory Legal, Regulatory Compliance, FCC, Data & Privacy and Product Legal, on transactions that intersect with regulatory and product issues.\n\n - Experience building or enhancing transaction-related legal operations, including processes, playbooks, templates and tooling, to support scale in a global organisation.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLegal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.\n\nIt's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$250K – $340K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$250K - $340K","compensationTiers":[{"id":"6cdb0b7f-e179-4293-a516-2201aa984c75","tierSummary":"Base $250K – $340K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"683e6e45-98d4-4e1b-926a-95d4b15ec22b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d11911b1-2f7e-4ceb-93e4-23c9e9a0d58b","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bc0da795-e9ea-4381-8d9d-95c7bb083c25","summary":"Base $250K – $340K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":340000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":340000}]}},{"id":"124498c4-88e9-4c06-b1de-6ba597080b81","title":"Employment Counsel, Americas","department":"Legal","team":"Corporate Legal","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-15T17:56:09.133+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/124498c4-88e9-4c06-b1de-6ba597080b81","applyUrl":"https://jobs.ashbyhq.com/airwallex/124498c4-88e9-4c06-b1de-6ba597080b81/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Employment Counsel for Airwallex in the Americas, you'll be a hands-on partner to People & Talent on the employment matters that carry the most risk. You'll help build the playbooks, policies, and processes a scaling employment function needs to give clear, commercially practical advice across the business.
Own US employment law advice and coordinate guidance across other jurisdictions with Airwallex's external counsel panel, including contractor and EOR classification, cross-border remote work, mobility exposure, and conduct and remuneration matters in regulated entities.
Build employment playbooks, templates, policies, and manager guidance that help the business handle employee matters consistently and pragmatically.
Lead workplace investigations, employment disputes, agency charges, and litigation, including instructing and managing external counsel and associated legal spend.
Partner with People & Talent, Total Rewards, Data & Privacy, Corporate Legal, regional People Partners, and business leaders on employee lifecycle, compensation, benefits, equity, entity, and contractor matters.
Advise on hiring, contracts and variations, performance management, accommodations, leaves, wage and hour compliance, and terminations.
You'll work from our San Francisco, New York, or Seattle office on Mondays, Wednesdays, and Thursdays.
A J.D. degree or foreign equivalent and active membership in at least one US state bar; California, Washington, or New York preferred.
5+ years of employment law experience at a leading law firm and/or in-house legal department, with demonstrated employment counselling experience beyond litigation alone.
Experience advising on and coordinating employment law matters across multiple jurisdictions.
Experience leading workplace investigations and managing employment disputes, agency charges, or tribunal matters.
Experience advising on the employee lifecycle, including hiring, contracts and variations, performance management, accommodations, leaves, wage and hour compliance, and terminations.
The ability to translate complex legal and risk issues into clear, succinct, and actionable guidance for non-legal audiences.
Strong judgment and the ability to give commercially practical advice under time pressure.
The ability to operate independently and pivot quickly within a fast-moving, changing environment.
Fluent English; additional languages are a bonus given Airwallex's global footprint.
Experience at a fintech, payments company, or other highly regulated business.
Experience with contractor classification, employer-of-record populations, or cross-border remote work and permanent establishment risk.
Experience with California Labor Code matters.
Experience advising on immigration, restructuring, or RIF execution across multiple consultation regimes.
Experience with works councils or statutory employee representation in support of EU entity coverage.
Experience advising on compensation, benefits, and equity matters in a private-company context.
You have experience at a fintech, payments company, or other highly regulated business.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
You come to the table with a point of view, not just a problem.
Legal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.
It's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Employment Counsel for Airwallex in the Americas, you'll be a hands-on partner to People & Talent on the employment matters that carry the most risk. You'll help build the playbooks, policies, and processes a scaling employment function needs to give clear, commercially practical advice across the business.\n\n - Own US employment law advice and coordinate guidance across other jurisdictions with Airwallex's external counsel panel, including contractor and EOR classification, cross-border remote work, mobility exposure, and conduct and remuneration matters in regulated entities.\n\n - Build employment playbooks, templates, policies, and manager guidance that help the business handle employee matters consistently and pragmatically.\n\n - Lead workplace investigations, employment disputes, agency charges, and litigation, including instructing and managing external counsel and associated legal spend.\n\n - Partner with People & Talent, Total Rewards, Data & Privacy, Corporate Legal, regional People Partners, and business leaders on employee lifecycle, compensation, benefits, equity, entity, and contractor matters.\n\n - Advise on hiring, contracts and variations, performance management, accommodations, leaves, wage and hour compliance, and terminations.\n\n\n\nYou'll work from our San Francisco, New York, or Seattle office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - A J.D. degree or foreign equivalent and active membership in at least one US state bar; California, Washington, or New York preferred.\n\n - 5+ years of employment law experience at a leading law firm and/or in-house legal department, with demonstrated employment counselling experience beyond litigation alone.\n\n - Experience advising on and coordinating employment law matters across multiple jurisdictions.\n\n - Experience leading workplace investigations and managing employment disputes, agency charges, or tribunal matters.\n\n - Experience advising on the employee lifecycle, including hiring, contracts and variations, performance management, accommodations, leaves, wage and hour compliance, and terminations.\n\n - The ability to translate complex legal and risk issues into clear, succinct, and actionable guidance for non-legal audiences.\n\n - Strong judgment and the ability to give commercially practical advice under time pressure.\n\n - The ability to operate independently and pivot quickly within a fast-moving, changing environment.\n\n - Fluent English; additional languages are a bonus given Airwallex's global footprint.\n\n\n\n\nPREFERRED\n\n - Experience at a fintech, payments company, or other highly regulated business.\n\n - Experience with contractor classification, employer-of-record populations, or cross-border remote work and permanent establishment risk.\n\n - Experience with California Labor Code matters.\n\n - Experience advising on immigration, restructuring, or RIF execution across multiple consultation regimes.\n\n - Experience with works councils or statutory employee representation in support of EU entity coverage.\n\n - Experience advising on compensation, benefits, and equity matters in a private-company context.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLegal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.\n\nIt's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$130K – $200K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$130K - $200K","compensationTiers":[{"id":"657427df-6bd9-4829-99e0-c3020afa1fa8","tierSummary":"$130K – $200K • Offers Equity • Offers Bonus","title":"Base Salary","additionalInformation":null,"components":[{"id":"2057031a-5a10-43a9-b56f-5421307bdb10","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"346cf23a-8590-481b-b44c-479e2b7a86a0","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fb580dcc-61b6-4a73-a449-644177152cfb","summary":"$130K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":200000}]}},{"id":"d265bb29-4f8a-4b5b-b8d4-f69887e921ea","title":"Principal Executive Recruiter, Talent Acquisition","department":"People & Talent","team":"Global Talent Acquisition","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T05:37:41.430+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d265bb29-4f8a-4b5b-b8d4-f69887e921ea","applyUrl":"https://jobs.ashbyhq.com/airwallex/d265bb29-4f8a-4b5b-b8d4-f69887e921ea/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
As Principal Executive Recruiter, you’ll help Airwallex scale its leadership bench in support of sustained global growth. You’ll partner with senior executives and leaders across GTM, G&A, Product, Engineering and Design to scope leadership roles, align on candidate profiles, and build focused executive search strategies.
Own executive searches end to end, from sourcing and candidate engagement through offer acceptance.
Drive strategic hiring alignment with senior executives by shaping candidate profiles and search strategies.
Build trusted relationships with candidates and deliver a consistently positive executive candidate experience.
Partner with hiring managers throughout the recruitment process, bringing market insight, strong judgment and influence to critical hiring decisions.
Improve executive recruiting practices as Airwallex continues to grow globally.
You’ll work from our New York office three days a week.
What we're looking for
Essentials
10+ years of recruitment experience, including hiring senior-level talent at VP or C-level in a fast-paced, growth-stage environment.
Strong ability to ramp up on new domains in a short period of time.
A proven track record of successfully recruiting and closing candidates across various domains.
Strong collaboration and influencing skills.
Excellent communication and interpersonal skills.
Preferred
Demonstrated proficiency hiring for Product, Engineering and Design (PED) roles.
You'll thrive here if
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Learn more about your team
Talent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nAs Principal Executive Recruiter, you’ll help Airwallex scale its leadership bench in support of sustained global growth. You’ll partner with senior executives and leaders across GTM, G&A, Product, Engineering and Design to scope leadership roles, align on candidate profiles, and build focused executive search strategies.\n\n - Own executive searches end to end, from sourcing and candidate engagement through offer acceptance.\n\n - Drive strategic hiring alignment with senior executives by shaping candidate profiles and search strategies.\n\n - Build trusted relationships with candidates and deliver a consistently positive executive candidate experience.\n\n - Partner with hiring managers throughout the recruitment process, bringing market insight, strong judgment and influence to critical hiring decisions.\n\n - Improve executive recruiting practices as Airwallex continues to grow globally.\n\nYou’ll work from our New York office three days a week.\n\n\n\nWhat we're looking for\n\nEssentials\n\n - 10+ years of recruitment experience, including hiring senior-level talent at VP or C-level in a fast-paced, growth-stage environment.\n\n - Strong ability to ramp up on new domains in a short period of time.\n\n - A proven track record of successfully recruiting and closing candidates across various domains.\n\n - Strong collaboration and influencing skills.\n\n - Excellent communication and interpersonal skills.\n\nPreferred\n\n - Demonstrated proficiency hiring for Product, Engineering and Design (PED) roles.\n\n\n\nYou'll thrive here if\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\nLearn more about your team\n\nTalent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $260K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $260K","compensationTiers":[{"id":"0e245a02-46d5-46bf-8cb7-d9f207043a4a","tierSummary":"$180K – $260K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"a2d3d63c-9c2d-4be6-9309-6a0d80196dab","summary":"$180K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000},{"id":"cbe56b0e-619c-40f4-8b21-3f1f278f7d02","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"bc2d8934-221a-43a0-aac0-6657134c2ff1","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f1940450-49c8-4423-87ed-a7684858be0a","title":"Global Sanctions Manager ","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"US - Dallas","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T18:22:18.700+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75201","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f1940450-49c8-4423-87ed-a7684858be0a","applyUrl":"https://jobs.ashbyhq.com/airwallex/f1940450-49c8-4423-87ed-a7684858be0a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own Airwallex’s global sanctions compliance initiatives as the second-line subject matter expert for complex sanctions matches, special investigations, potential block-and-reject reporting, and sanctions-related escalations.
Maintain global sanctions procedures and provide effective oversight of first-line sanctions controls, while using management information and dashboards to monitor the health and effectiveness of the program.
Partner with Risk Product and technology teams to design, evaluate, tune, and optimize product-specific sanctions controls, screening technologies, list management systems, and case management platforms.
Translate global sanctions and export-control developments into practical control enhancements, targeted training, written regulatory updates, and clear guidance for teams across Airwallex. You’ll also lead responses to banking partners and other external stakeholders on sanctions inquiries and due diligence reviews.
You’ll work from our Dallas, Texas office three days a week.
Essentials
7+ years of relevant experience, preferably at a fintech, payments company, or large financial institution specializing in sanctions
Demonstrated understanding of US sanctions and industry best practices relating to economic sanctions; knowledge of sanctions regimes outside the US is a plus
Experience operationalizing sanctions controls in collaboration with technology teams, including managing sanctions lists
Strong project management skills and the ability to multitask in a fast-paced environment
Ability to understand and assess a wide range of complex commercial transactions and products
A self-directed approach, with the ability to work independently while collaborating across a global program
Strong analytical and problem-solving skills, with the ability to provide practical recommendations and solutions to audiences across different geographies
Preferred
Juris Doctor, relevant master’s degree, and/or advanced specialized industry certifications such as CGSS or CAMS
Experience assessing sanctions frameworks and recommending enhancements to strengthen a program, including designing and scaling sanctions programs
Experience interacting with external stakeholders such as regulators or financial institution partners on sanctions matters
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You connect dots across functions and hold the big picture without losing grip on the details.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\n\nOwn Airwallex’s global sanctions compliance initiatives as the second-line subject matter expert for complex sanctions matches, special investigations, potential block-and-reject reporting, and sanctions-related escalations.\n\nMaintain global sanctions procedures and provide effective oversight of first-line sanctions controls, while using management information and dashboards to monitor the health and effectiveness of the program.\n\nPartner with Risk Product and technology teams to design, evaluate, tune, and optimize product-specific sanctions controls, screening technologies, list management systems, and case management platforms.\n\nTranslate global sanctions and export-control developments into practical control enhancements, targeted training, written regulatory updates, and clear guidance for teams across Airwallex. You’ll also lead responses to banking partners and other external stakeholders on sanctions inquiries and due diligence reviews.\n\nYou’ll work from our Dallas, Texas office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nEssentials\n\n - 7+ years of relevant experience, preferably at a fintech, payments company, or large financial institution specializing in sanctions\n\n - Demonstrated understanding of US sanctions and industry best practices relating to economic sanctions; knowledge of sanctions regimes outside the US is a plus\n\n - Experience operationalizing sanctions controls in collaboration with technology teams, including managing sanctions lists\n\n - Strong project management skills and the ability to multitask in a fast-paced environment\n\n - Ability to understand and assess a wide range of complex commercial transactions and products\n\n - A self-directed approach, with the ability to work independently while collaborating across a global program\n\n - Strong analytical and problem-solving skills, with the ability to provide practical recommendations and solutions to audiences across different geographies\n \n \n \n\nPreferred\n\n - Juris Doctor, relevant master’s degree, and/or advanced specialized industry certifications such as CGSS or CAMS\n\n - Experience assessing sanctions frameworks and recommending enhancements to strengthen a program, including designing and scaling sanctions programs\n\n - Experience interacting with external stakeholders such as regulators or financial institution partners on sanctions matters\n \n \n \n\n\nYOU'LL THRIVE HERE IF\n\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n \n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8bb6719a-71ae-48fb-a007-01fd10776587","title":"Engineering Director, Org & Identity","department":"Engineering","team":"Org & Identity","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T07:07:00.158+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8bb6719a-71ae-48fb-a007-01fd10776587","applyUrl":"https://jobs.ashbyhq.com/airwallex/8bb6719a-71ae-48fb-a007-01fd10776587/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Engineering Director, you’ll lead the engineering strategy and execution for Airwallex’s core identity and organization foundations, spanning user onboarding, authentication, access control, organization modeling, account ownership, and organization-level workflows.
Own the technical direction for highly available, scalable, and secure systems that provide a unified identity and organization foundation for Airwallex’s products.
Drive the translation of complex identity, security, and organizational requirements into reliable platform capabilities, partnering closely with Product, Design, Risk, Compliance, and Onboarding.
Build and develop a high-performing engineering team through hiring, coaching, performance management, and organizational design.
Raise the bar for engineering excellence across architecture, delivery, operational reliability, and security.
Balance delivery speed, system reliability, security, operational complexity, and long-term maintainability as the team evolves its platform foundations.
Significant experience leading engineering teams responsible for identity, authentication, authorization, account management, or other foundational platform capabilities.
Strong technical depth in designing and operating highly available, scalable, and secure distributed systems.
Experience setting technical strategy and translating ambiguous business, product, and security needs into clear engineering priorities.
A track record of building and developing high-performing engineering teams, including through hiring, coaching, performance management, and organizational design.
Experience partnering effectively with product, design, risk, compliance, and other cross-functional stakeholders.
Strong judgment in balancing delivery speed, system reliability, security, operational complexity, and long-term maintainability.
Clear, direct communication and the ability to influence at both technical and executive levels.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You connect dots across functions and hold the big picture without losing grip on the details.
The Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Engineering Director, you’ll lead the engineering strategy and execution for Airwallex’s core identity and organization foundations, spanning user onboarding, authentication, access control, organization modeling, account ownership, and organization-level workflows.\n\n - Own the technical direction for highly available, scalable, and secure systems that provide a unified identity and organization foundation for Airwallex’s products.\n\n - Drive the translation of complex identity, security, and organizational requirements into reliable platform capabilities, partnering closely with Product, Design, Risk, Compliance, and Onboarding.\n\n - Build and develop a high-performing engineering team through hiring, coaching, performance management, and organizational design.\n\n - Raise the bar for engineering excellence across architecture, delivery, operational reliability, and security.\n\n - Balance delivery speed, system reliability, security, operational complexity, and long-term maintainability as the team evolves its platform foundations.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Significant experience leading engineering teams responsible for identity, authentication, authorization, account management, or other foundational platform capabilities.\n\n - Strong technical depth in designing and operating highly available, scalable, and secure distributed systems.\n\n - Experience setting technical strategy and translating ambiguous business, product, and security needs into clear engineering priorities.\n\n - A track record of building and developing high-performing engineering teams, including through hiring, coaching, performance management, and organizational design.\n\n - Experience partnering effectively with product, design, risk, compliance, and other cross-functional stakeholders.\n\n - Strong judgment in balancing delivery speed, system reliability, security, operational complexity, and long-term maintainability.\n\n - Clear, direct communication and the ability to influence at both technical and executive levels.\n\n\nPREFERRED\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2d66aced-4a70-4883-8533-77c9d0046c59","title":"Senior Counsel, Product Legal (Yield)","department":"Legal","team":"Product Legal","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-02T21:12:17.576+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2d66aced-4a70-4883-8533-77c9d0046c59","applyUrl":"https://jobs.ashbyhq.com/airwallex/2d66aced-4a70-4883-8533-77c9d0046c59/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is scaling its Yield product across existing and new markets, creating complex legal and regulatory questions across product design, partner arrangements, customer documentation and launch execution. You'll be the embedded legal partner helping the product team turn those questions into practical solutions.
Own legal support for the global Yield Product team from product design and ideation through launch, market expansion and ongoing product changes.
Advise on the legal and regulatory requirements for launching Yield, or equivalent products, in new jurisdictions, working closely with local regulatory colleagues and external counsel.
Translate complex, cross-jurisdictional requirements into practical product decisions, including product requirements, customer terms, disclosures and launch-readiness materials.
Build trusted relationships with Product, Regulatory Legal, Regulatory Compliance, Licensing, Risk, Product Marketing, Operations and regulated partners, becoming the go-to legal expert for how Yield works and how it can grow responsibly.
Develop scalable legal playbooks, launch checklists, governance processes and repeatable approaches that help the team expand efficiently while minimising local risk.
Partner across jurisdictions and time zones, including with colleagues and product leaders based in Australia, and coordinate advice across the United States, Canada, Singapore, Australia, Europe and other relevant markets.
You'll work from our San Francisco or New York office on Mondays, Wednesdays and Thursdays.
A JD or equivalent law degree and active bar membership in at least one U.S. jurisdiction.
7+ years of post-qualification legal experience, including experience at a top-tier law firm or in a comparable financial-services legal environment.
Experience advising on investment products, wealth management, discretionary or non-discretionary investment management, broker-dealer arrangements, custodial relationships, investment-management structures or related customer disclosures and documentation.
Strong regulatory advisory and product counselling experience with a reputable law firm, financial institution or fintech, including meaningful experience advising on wealth-management products.
Experience advising on licensing or the establishment of investment services, ideally including a U.S. broker-dealer or FINRA-regulated service, product or equivalent arrangement in another jurisdiction.
A track record of working strategically with non-lawyers and translating legal and regulatory requirements into practical, commercially minded solutions.
Strong stakeholder-management and communication skills, with the ability to work effectively with Product, Compliance, Risk, Operations, Marketing, external counsel, regulated partners and senior stakeholders across multiple jurisdictions.
The ability to manage complex, cross-jurisdictional legal workstreams, prioritise competing demands and own advice from product ideation through launch and expansion.
Curiosity and learning agility, with a willingness to understand unfamiliar regulatory frameworks, markets and customer needs.
In-house legal experience in fintech, financial services, wealth management, asset management, securities, brokerage or another regulated financial-services environment.
Experience working with banks, broker-dealers, custodians, investment managers or other regulated partners.
Experience across securities, investment-adviser, investor-protection, fiduciary, suitability or equivalent regulatory frameworks in multiple jurisdictions.
Experience building scalable legal playbooks, product-governance processes, launch checklists or other tools that improve legal efficiency.
Experience supporting product launches or market expansion across jurisdictions such as Australia, New Zealand, Hong Kong, Singapore, the Netherlands, the United States or other relevant markets.
Comfort operating in a fast-moving, product-led environment with high standards, evolving priorities and incomplete information.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Yield team at Airwallex is one of our fastest-growing business units. We build the investment product that lets customers earn returns on multi-currency cash without locking it up like a traditional term deposit, connecting to money-market funds and handling KYC, settlement, and accounting behind the scenes. Following our recent market launch, we're focused on leveraging that flexibility to drive customer stickiness and long-term engagement. If you want to help scale one of Airwallex's newest, fastest-growing products across currencies and markets, this is where that work happens. If you're driven by innovation and keen to make a meaningful impact, Yield is the perfect place for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is scaling its Yield product across existing and new markets, creating complex legal and regulatory questions across product design, partner arrangements, customer documentation and launch execution. You'll be the embedded legal partner helping the product team turn those questions into practical solutions.\n\n - Own legal support for the global Yield Product team from product design and ideation through launch, market expansion and ongoing product changes.\n\n - Advise on the legal and regulatory requirements for launching Yield, or equivalent products, in new jurisdictions, working closely with local regulatory colleagues and external counsel.\n\n - Translate complex, cross-jurisdictional requirements into practical product decisions, including product requirements, customer terms, disclosures and launch-readiness materials.\n\n - Build trusted relationships with Product, Regulatory Legal, Regulatory Compliance, Licensing, Risk, Product Marketing, Operations and regulated partners, becoming the go-to legal expert for how Yield works and how it can grow responsibly.\n\n - Develop scalable legal playbooks, launch checklists, governance processes and repeatable approaches that help the team expand efficiently while minimising local risk.\n\n - Partner across jurisdictions and time zones, including with colleagues and product leaders based in Australia, and coordinate advice across the United States, Canada, Singapore, Australia, Europe and other relevant markets.\n\n\n\nYou'll work from our San Francisco or New York office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - A JD or equivalent law degree and active bar membership in at least one U.S. jurisdiction.\n\n - 7+ years of post-qualification legal experience, including experience at a top-tier law firm or in a comparable financial-services legal environment.\n\n - Experience advising on investment products, wealth management, discretionary or non-discretionary investment management, broker-dealer arrangements, custodial relationships, investment-management structures or related customer disclosures and documentation.\n\n - Strong regulatory advisory and product counselling experience with a reputable law firm, financial institution or fintech, including meaningful experience advising on wealth-management products.\n\n - Experience advising on licensing or the establishment of investment services, ideally including a U.S. broker-dealer or FINRA-regulated service, product or equivalent arrangement in another jurisdiction.\n\n - A track record of working strategically with non-lawyers and translating legal and regulatory requirements into practical, commercially minded solutions.\n\n - Strong stakeholder-management and communication skills, with the ability to work effectively with Product, Compliance, Risk, Operations, Marketing, external counsel, regulated partners and senior stakeholders across multiple jurisdictions.\n\n - The ability to manage complex, cross-jurisdictional legal workstreams, prioritise competing demands and own advice from product ideation through launch and expansion.\n\n - Curiosity and learning agility, with a willingness to understand unfamiliar regulatory frameworks, markets and customer needs.\n\n\n\n\nPREFERRED\n\n - In-house legal experience in fintech, financial services, wealth management, asset management, securities, brokerage or another regulated financial-services environment.\n\n - Experience working with banks, broker-dealers, custodians, investment managers or other regulated partners.\n\n - Experience across securities, investment-adviser, investor-protection, fiduciary, suitability or equivalent regulatory frameworks in multiple jurisdictions.\n\n - Experience building scalable legal playbooks, product-governance processes, launch checklists or other tools that improve legal efficiency.\n\n - Experience supporting product launches or market expansion across jurisdictions such as Australia, New Zealand, Hong Kong, Singapore, the Netherlands, the United States or other relevant markets.\n\n - Comfort operating in a fast-moving, product-led environment with high standards, evolving priorities and incomplete information.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Yield team at Airwallex is one of our fastest-growing business units. We build the investment product that lets customers earn returns on multi-currency cash without locking it up like a traditional term deposit, connecting to money-market funds and handling KYC, settlement, and accounting behind the scenes. Following our recent market launch, we're focused on leveraging that flexibility to drive customer stickiness and long-term engagement. If you want to help scale one of Airwallex's newest, fastest-growing products across currencies and markets, this is where that work happens. If you're driven by innovation and keen to make a meaningful impact, Yield is the perfect place for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200K – $280K • Offers Equity • Offers Bonus • Range spans Counsel and Senior Counsel","scrapeableCompensationSalarySummary":"$200K - $280K","compensationTiers":[{"id":"00e87cde-9d06-4fdb-a21f-46e4e4d6a88f","tierSummary":"Base $200K – $280K • Offers Equity • Offers Bonus • Range spans Counsel and Senior Counsel","title":null,"additionalInformation":"Range spans Counsel and Senior Counsel","components":[{"id":"aa081494-2214-4a9c-aa31-ca5677b95ec9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"c1c5c548-cf6b-4a59-b02a-e5cd63027f7d","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7276b4e5-e1ec-4f08-bb36-3886aa14327c","summary":"Base $200K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":280000}]}},{"id":"c311df66-316a-457f-b385-34b80d8b156f","title":"Technical Support Engineer","department":"Operations","team":"Technical Support","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T13:51:16.612+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c311df66-316a-457f-b385-34b80d8b156f","applyUrl":"https://jobs.ashbyhq.com/airwallex/c311df66-316a-457f-b385-34b80d8b156f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Technical Support helps customers and internal teams get the most from Airwallex’s products after integration. You’ll investigate complex technical issues, turn recurring problems into practical guidance, and help coordinate clear responses when incidents affect customers.
Support developers, merchants and internal teams with post-integration issues, providing technical guidance, consulting and best practices.
Investigate issues across code, software, hardware, devices and endpoints by designing and running test scenarios.
Configure test environments, payment APIs and ecommerce products to reproduce issues and support effective resolution.
Communicate technical issues clearly to customers and internal teams, identifying irregularities and unexpected behaviour in Airwallex products and services.
Create practical technical resources, including sample code, log-searching guidance and FAQs, for customers and internal teams.
Coordinate communication and responses between clients, internal stakeholders and senior leadership during global incident management.
Support occasional weekend and holiday on-call coverage as the business requires.
You'll work from our London office three days a week.
Essentials
A bachelor’s degree or above in Computer Science or a related discipline.
Professional experience in programming, technical support, implementation or a related role.
Excellent verbal and written communication skills, with the ability to communicate clearly and appropriately with customers and internal teams.
Strong troubleshooting and problem-solving skills.
Strong prioritisation, organisation and attention to detail when managing multiple urgent issues in parallel.
Sufficient technical knowledge to communicate effectively with Engineering and Product teams.
A strong commitment to providing exceptional customer service.
The ability to learn new technologies and products quickly.
Experience with at least one programming or scripting language, such as Python, Java, PHP, C#, JavaScript or shell scripting.
Familiarity with web technologies, HTTP and HTTPS.
Experience with REST, JSON, SOAP and SQL.
Familiarity with observability tools such as Splunk and Grafana.
Willingness to participate in occasional weekend and holiday on-call coverage.
Experience in ecommerce, payments or fintech.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You simplify complexity rather than hiding behind it.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office three days a week.
Merchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.
The mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.
This is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nTechnical Support helps customers and internal teams get the most from Airwallex’s products after integration. You’ll investigate complex technical issues, turn recurring problems into practical guidance, and help coordinate clear responses when incidents affect customers.\n\n - Support developers, merchants and internal teams with post-integration issues, providing technical guidance, consulting and best practices.\n\n - Investigate issues across code, software, hardware, devices and endpoints by designing and running test scenarios.\n\n - Configure test environments, payment APIs and ecommerce products to reproduce issues and support effective resolution.\n\n - Communicate technical issues clearly to customers and internal teams, identifying irregularities and unexpected behaviour in Airwallex products and services.\n\n - Create practical technical resources, including sample code, log-searching guidance and FAQs, for customers and internal teams.\n\n - Coordinate communication and responses between clients, internal stakeholders and senior leadership during global incident management.\n\n - Support occasional weekend and holiday on-call coverage as the business requires.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or above in Computer Science or a related discipline.\n\n - Professional experience in programming, technical support, implementation or a related role.\n\n - Excellent verbal and written communication skills, with the ability to communicate clearly and appropriately with customers and internal teams.\n\n - Strong troubleshooting and problem-solving skills.\n\n - Strong prioritisation, organisation and attention to detail when managing multiple urgent issues in parallel.\n\n - Sufficient technical knowledge to communicate effectively with Engineering and Product teams.\n\n - A strong commitment to providing exceptional customer service.\n\n - The ability to learn new technologies and products quickly.\n\n - Experience with at least one programming or scripting language, such as Python, Java, PHP, C#, JavaScript or shell scripting.\n\n - Familiarity with web technologies, HTTP and HTTPS.\n\n - Experience with REST, JSON, SOAP and SQL.\n\n - Familiarity with observability tools such as Splunk and Grafana.\n\n - Willingness to participate in occasional weekend and holiday on-call coverage.\n\n\n\n\nPREFERRED\n\n - Experience in ecommerce, payments or fintech.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You simplify complexity rather than hiding behind it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMerchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.\n\nThe mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.\n\nThis is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"699afc70-31fd-449e-92af-ba1575352d28","title":"Senior Manager, GTM Partnership, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"VN - Ho Chi Minh City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T06:21:15.613+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Vietnam","addressCountry":"Vietnam","addressLocality":"Ho Chi Minh City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/699afc70-31fd-449e-92af-ba1575352d28","applyUrl":"https://jobs.ashbyhq.com/airwallex/699afc70-31fd-449e-92af-ba1575352d28/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Vietnam business scales.
What you'll do
We are looking for a commercially minded Manager, GTM Partnerships to lead and develop our Channel Partnership Manager function in Vietnam. You will build the operating model that turns partnerships into a repeatable source of qualified opportunities, activated customers and revenue.
This is a hands-on leadership role. You will move between strategy and execution, shaping partner coverage, coaching the team, engaging priority partners, improving referral and sales processes, inspecting performance data and removing obstacles across the customer funnel.
This is an onsite role based in Ho Chi Minh City.
Responsibilities:
Own the strategy and execution plan for the Channel Partnership Manager function, aligned with Vietnam market opportunities and Airwallex’s company growth priorities.
Define partner segmentation, coverage models, engagement plans, ownership rules and success criteria.
Build and manage a high-quality partner pipeline from partner identification and qualification through onboarding, activation, ramp-up and ongoing performance management.
Identify and prioritise partner opportunities across relevant ecosystems, including eCommerce, mobile gaming, tourism, technology platforms, professional services and cross-border business networks.
Develop joint business plans with strategic partners, including target segments, value propositions, activities, referral goals and mutual success measures.
Develop referral, co-selling, event and activation programs that generate qualified opportunities and improve partner time-to-revenue.
Establish appropriate commercial and incentive models in partnership with relevant internal stakeholders.
Monitor partner productivity, referral quality, pipeline coverage, conversion, activation, go-live performance and revenue contribution. Take corrective action when performance is below plan.
Build strong relationships with priority partners and act as an escalation point for commercial, operational and customer issues.
Run regular partner business reviews to assess performance, identify opportunities and agree on actions for improvement.
Set team objectives, individual targets and weekly execution priorities.
Coach Channel Partnership Managers on partner acquisition, relationship management, joint planning, commercial conversations, negotiation and partner growth.
Create development plans, support career progression and build a culture of accountability, collaboration and continuous improvement.
Establish dashboards and reporting for partner activity, referral volume, lead quality, pipeline progression, conversion, activation and revenue contribution.
Use CRM and funnel data to diagnose performance issues, improve sales velocity and prioritise interventions.
Partner with Marketing to improve campaign, event and partner-marketing performance.
Minimum qualifications:
At least 7 years of relevant experience in B2B sales, channel partnerships, partner management, business development, inside sales or a related commercial function.
Experience leading, coaching or managing a sales, partnerships or business development team.
A strong track record of delivering commercial targets and improving pipeline or funnel performance.
Practical experience managing partner acquisition, onboarding, activation, referral programs or channel-driven growth.
Excellent communication, coaching, stakeholder management, negotiation and problem-solving skills.
Strong analytical skills and comfort using data to make decisions and hold teams accountable.
Ability to move between strategic planning and hands-on execution in a fast-paced environment.
Ability to build trust with external stakeholders and influence cross-functional internal teams.
Customer-first mindset, high ownership and a bias toward action.
Fluency in English and Vietnamese, written and spoken.
Preferred qualifications:
Experience creating joint go-to-market plans, partner enablement programs or co-selling motions.
Experience in fintech, payments, SaaS, e-commerce, technology platforms or professional services.
Experience managing referral fees, revenue share models, campaign funding or other partner incentive programs.
Familiarity with partner relationship management, CRM and reporting tools such as PartnerStack, Salesforce or Looker.
Experience using partner-sourced pipeline, conversion, activation, go-live and revenue metrics to manage performance and inform commercial decisions.
Existing relationships across Vietnam’s eCommerce, technology, agency, advisory, tourism or cross-border business ecosystems.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Vietnam business scales.\n\n\nWhat you'll do\n\nWe are looking for a commercially minded Manager, GTM Partnerships to lead and develop our Channel Partnership Manager function in Vietnam. You will build the operating model that turns partnerships into a repeatable source of qualified opportunities, activated customers and revenue.\n\nThis is a hands-on leadership role. You will move between strategy and execution, shaping partner coverage, coaching the team, engaging priority partners, improving referral and sales processes, inspecting performance data and removing obstacles across the customer funnel.\n\nThis is an onsite role based in Ho Chi Minh City.\n\n\n\nResponsibilities:\n\n - Own the strategy and execution plan for the Channel Partnership Manager function, aligned with Vietnam market opportunities and Airwallex’s company growth priorities.\n\n - Define partner segmentation, coverage models, engagement plans, ownership rules and success criteria.\n\n - Build and manage a high-quality partner pipeline from partner identification and qualification through onboarding, activation, ramp-up and ongoing performance management.\n\n - Identify and prioritise partner opportunities across relevant ecosystems, including eCommerce, mobile gaming, tourism, technology platforms, professional services and cross-border business networks.\n\n - Develop joint business plans with strategic partners, including target segments, value propositions, activities, referral goals and mutual success measures.\n\n - Develop referral, co-selling, event and activation programs that generate qualified opportunities and improve partner time-to-revenue.\n\n - Establish appropriate commercial and incentive models in partnership with relevant internal stakeholders.\n\n - Monitor partner productivity, referral quality, pipeline coverage, conversion, activation, go-live performance and revenue contribution. Take corrective action when performance is below plan.\n\n - Build strong relationships with priority partners and act as an escalation point for commercial, operational and customer issues.\n\n - Run regular partner business reviews to assess performance, identify opportunities and agree on actions for improvement.\n\n - Set team objectives, individual targets and weekly execution priorities.\n\n - Coach Channel Partnership Managers on partner acquisition, relationship management, joint planning, commercial conversations, negotiation and partner growth.\n\n - Create development plans, support career progression and build a culture of accountability, collaboration and continuous improvement.\n\n - Establish dashboards and reporting for partner activity, referral volume, lead quality, pipeline progression, conversion, activation and revenue contribution.\n\n - Use CRM and funnel data to diagnose performance issues, improve sales velocity and prioritise interventions.\n\n - Partner with Marketing to improve campaign, event and partner-marketing performance.\n \n\nMinimum qualifications:\n\n - At least 7 years of relevant experience in B2B sales, channel partnerships, partner management, business development, inside sales or a related commercial function.\n\n - Experience leading, coaching or managing a sales, partnerships or business development team.\n\n - A strong track record of delivering commercial targets and improving pipeline or funnel performance.\n\n - Practical experience managing partner acquisition, onboarding, activation, referral programs or channel-driven growth.\n\n - Excellent communication, coaching, stakeholder management, negotiation and problem-solving skills.\n\n - Strong analytical skills and comfort using data to make decisions and hold teams accountable.\n\n - Ability to move between strategic planning and hands-on execution in a fast-paced environment.\n\n - Ability to build trust with external stakeholders and influence cross-functional internal teams.\n\n - Customer-first mindset, high ownership and a bias toward action.\n\n - Fluency in English and Vietnamese, written and spoken.\n\n\n\nPreferred qualifications:\n\n - Experience creating joint go-to-market plans, partner enablement programs or co-selling motions.\n\n - Experience in fintech, payments, SaaS, e-commerce, technology platforms or professional services.\n\n - Experience managing referral fees, revenue share models, campaign funding or other partner incentive programs.\n\n - Familiarity with partner relationship management, CRM and reporting tools such as PartnerStack, Salesforce or Looker.\n\n - Experience using partner-sourced pipeline, conversion, activation, go-live and revenue metrics to manage performance and inform commercial decisions.\n\n - Existing relationships across Vietnam’s eCommerce, technology, agency, advisory, tourism or cross-border business ecosystems.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b3cdeab8-f711-4b8d-ac42-c59c5c4eaf12","title":"Counsel, Product Legal (Yield)","department":"Legal","team":"Product Legal","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-02T21:16:19.196+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b3cdeab8-f711-4b8d-ac42-c59c5c4eaf12","applyUrl":"https://jobs.ashbyhq.com/airwallex/b3cdeab8-f711-4b8d-ac42-c59c5c4eaf12/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is scaling its Yield product across existing and new markets, creating complex legal and regulatory questions across product design, partner arrangements, customer documentation and launch execution. You'll be the embedded legal partner helping the product team turn those questions into practical solutions.
Own legal support for the global Yield Product team from product design and ideation through launch, market expansion and ongoing product changes.
Advise on the legal and regulatory requirements for launching Yield, or equivalent products, in new jurisdictions, working closely with local regulatory colleagues and external counsel.
Translate complex, cross-jurisdictional requirements into practical product decisions, including product requirements, customer terms, disclosures and launch-readiness materials.
Build trusted relationships with Product, Regulatory Legal, Regulatory Compliance, Licensing, Risk, Product Marketing, Operations and regulated partners, becoming the go-to legal expert for how Yield works and how it can grow responsibly.
Develop scalable legal playbooks, launch checklists, governance processes and repeatable approaches that help the team expand efficiently while minimising local risk.
Partner across jurisdictions and time zones, including with colleagues and product leaders based in Australia, and coordinate advice across the United States, Canada, Singapore, Australia, Europe and other relevant markets.
You'll work from our San Francisco or New York office on Mondays, Wednesdays and Thursdays.
A JD or equivalent law degree and active bar membership in at least one U.S. jurisdiction.
5+ years of post-qualification legal experience, including experience at a top-tier law firm or in a comparable financial-services legal environment.
Experience advising on investment products, wealth management, discretionary or non-discretionary investment management, broker-dealer arrangements, custodial relationships, investment-management structures or related customer disclosures and documentation.
Strong regulatory advisory and product counselling experience with a reputable law firm, financial institution or fintech, including meaningful experience advising on wealth-management products.
Experience advising on licensing or the establishment of investment services, ideally including a U.S. broker-dealer or FINRA-regulated service, product or equivalent arrangement in another jurisdiction.
A track record of working strategically with non-lawyers and translating legal and regulatory requirements into practical, commercially minded solutions.
Strong stakeholder-management and communication skills, with the ability to work effectively with Product, Compliance, Risk, Operations, Marketing, external counsel, regulated partners and senior stakeholders across multiple jurisdictions.
The ability to manage complex, cross-jurisdictional legal workstreams, prioritise competing demands and own advice from product ideation through launch and expansion.
Curiosity and learning agility, with a willingness to understand unfamiliar regulatory frameworks, markets and customer needs.
In-house legal experience in fintech, financial services, wealth management, asset management, securities, brokerage or another regulated financial-services environment.
Experience working with banks, broker-dealers, custodians, investment managers or other regulated partners.
Experience across securities, investment-adviser, investor-protection, fiduciary, suitability or equivalent regulatory frameworks in multiple jurisdictions.
Experience building scalable legal playbooks, product-governance processes, launch checklists or other tools that improve legal efficiency.
Experience supporting product launches or market expansion across jurisdictions such as Australia, New Zealand, Hong Kong, Singapore, the Netherlands, the United States or other relevant markets.
Comfort operating in a fast-moving, product-led environment with high standards, evolving priorities and incomplete information.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Yield team at Airwallex is one of our fastest-growing business units. We build the investment product that lets customers earn returns on multi-currency cash without locking it up like a traditional term deposit, connecting to money-market funds and handling KYC, settlement, and accounting behind the scenes. Following our recent market launch, we're focused on leveraging that flexibility to drive customer stickiness and long-term engagement. If you want to help scale one of Airwallex's newest, fastest-growing products across currencies and markets, this is where that work happens. If you're driven by innovation and keen to make a meaningful impact, Yield is the perfect place for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is scaling its Yield product across existing and new markets, creating complex legal and regulatory questions across product design, partner arrangements, customer documentation and launch execution. You'll be the embedded legal partner helping the product team turn those questions into practical solutions.\n\n - Own legal support for the global Yield Product team from product design and ideation through launch, market expansion and ongoing product changes.\n\n - Advise on the legal and regulatory requirements for launching Yield, or equivalent products, in new jurisdictions, working closely with local regulatory colleagues and external counsel.\n\n - Translate complex, cross-jurisdictional requirements into practical product decisions, including product requirements, customer terms, disclosures and launch-readiness materials.\n\n - Build trusted relationships with Product, Regulatory Legal, Regulatory Compliance, Licensing, Risk, Product Marketing, Operations and regulated partners, becoming the go-to legal expert for how Yield works and how it can grow responsibly.\n\n - Develop scalable legal playbooks, launch checklists, governance processes and repeatable approaches that help the team expand efficiently while minimising local risk.\n\n - Partner across jurisdictions and time zones, including with colleagues and product leaders based in Australia, and coordinate advice across the United States, Canada, Singapore, Australia, Europe and other relevant markets.\n\n\n\nYou'll work from our San Francisco or New York office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - A JD or equivalent law degree and active bar membership in at least one U.S. jurisdiction.\n\n - 5+ years of post-qualification legal experience, including experience at a top-tier law firm or in a comparable financial-services legal environment.\n\n - Experience advising on investment products, wealth management, discretionary or non-discretionary investment management, broker-dealer arrangements, custodial relationships, investment-management structures or related customer disclosures and documentation.\n\n - Strong regulatory advisory and product counselling experience with a reputable law firm, financial institution or fintech, including meaningful experience advising on wealth-management products.\n\n - Experience advising on licensing or the establishment of investment services, ideally including a U.S. broker-dealer or FINRA-regulated service, product or equivalent arrangement in another jurisdiction.\n\n - A track record of working strategically with non-lawyers and translating legal and regulatory requirements into practical, commercially minded solutions.\n\n - Strong stakeholder-management and communication skills, with the ability to work effectively with Product, Compliance, Risk, Operations, Marketing, external counsel, regulated partners and senior stakeholders across multiple jurisdictions.\n\n - The ability to manage complex, cross-jurisdictional legal workstreams, prioritise competing demands and own advice from product ideation through launch and expansion.\n\n - Curiosity and learning agility, with a willingness to understand unfamiliar regulatory frameworks, markets and customer needs.\n\n\n\n\nPREFERRED\n\n - In-house legal experience in fintech, financial services, wealth management, asset management, securities, brokerage or another regulated financial-services environment.\n\n - Experience working with banks, broker-dealers, custodians, investment managers or other regulated partners.\n\n - Experience across securities, investment-adviser, investor-protection, fiduciary, suitability or equivalent regulatory frameworks in multiple jurisdictions.\n\n - Experience building scalable legal playbooks, product-governance processes, launch checklists or other tools that improve legal efficiency.\n\n - Experience supporting product launches or market expansion across jurisdictions such as Australia, New Zealand, Hong Kong, Singapore, the Netherlands, the United States or other relevant markets.\n\n - Comfort operating in a fast-moving, product-led environment with high standards, evolving priorities and incomplete information.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Yield team at Airwallex is one of our fastest-growing business units. We build the investment product that lets customers earn returns on multi-currency cash without locking it up like a traditional term deposit, connecting to money-market funds and handling KYC, settlement, and accounting behind the scenes. Following our recent market launch, we're focused on leveraging that flexibility to drive customer stickiness and long-term engagement. If you want to help scale one of Airwallex's newest, fastest-growing products across currencies and markets, this is where that work happens. If you're driven by innovation and keen to make a meaningful impact, Yield is the perfect place for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$170K – $225K • Offers Equity • Offers Bonus • Range spans Counsel and Senior Counsel","scrapeableCompensationSalarySummary":"$170K - $225K","compensationTiers":[{"id":"20530df7-815f-4e8f-a4bf-688c221986b1","tierSummary":"Base $170K – $225K • Offers Equity • Offers Bonus • Range spans Counsel and Senior Counsel","title":null,"additionalInformation":"Range spans Counsel and Senior Counsel","components":[{"id":"15c7627c-2ad0-4225-949e-a1cd4e8f47b0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9681d8e8-9154-4647-a741-a77259c58bc2","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3c262860-b11b-4e4c-8313-249ef3e6ecb2","summary":"Base $170K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":225000}]}},{"id":"0b159038-01b5-4a32-bd39-ba55573f0fdf","title":"Director, Product Legal (EmFi & Payments)","department":"Legal","team":"Product Legal","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-28T19:37:57.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0b159038-01b5-4a32-bd39-ba55573f0fdf","applyUrl":"https://jobs.ashbyhq.com/airwallex/0b159038-01b5-4a32-bd39-ba55573f0fdf/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Product Legal is an embedded partner to Airwallex’s product organization, helping shape regulated financial products from early ideation through launch. In this role, you’ll lead the legal support for Embedded Finance, Lending, Issuing, and Payments for Platforms while staying close to the highest-impact product and commercial matters.
Lead the product-legal team supporting Embedded Finance, Lending, Issuing, and Payments for Platforms, managing two direct reports while remaining closely involved in the highest-impact matters.
Structure novel Embedded Finance and Lending models for strategic enterprise customers, partnering with Enterprise Sales, Product, Financial Partnerships, Risk, Regulatory Compliance, Engineering, and bank partners.
Provide practical, risk-weighted guidance on U.S. and international payments and financial services laws, including money transmission, AML/BSA, Reg E, UDAAP, card network rules, state licensing, and bank-partner and BaaS requirements.
Advise Product and Engineering from early ideation through PRD review, regulatory structuring, terms drafting, and go-to-market readiness for new products and markets.
Draft, review, and negotiate financial partnership agreements and platform terms and conditions with banks, payment processors, card networks, and other financial partners, including managing terms updates across jurisdictions.
Build scalable legal playbooks, approved use-case repositories, and reference materials that help Product, Commercial Legal, and Sales move faster on recurring deal patterns.
Coordinate with Regulatory Legal, Data & Privacy, Risk, FCC, Commercial Legal, Global Expansion & Licensing, and regional product legal leads on product launches, GRC escalations, and regulatory exam responses.
Serve as the U.S.-based point person for Embedded Finance, own the Lending portfolio, provide secondary support for Issuing, and help the Product Legal team scale its impact beyond one-to-one deal support.
Help Airwallex deliver Product Legal Readiness for prioritized launches across markets including Canada, Mexico, Brazil, and the UAE.
Support customer-facing legal-to-legal discussions and bring deep fintech regulatory credibility to complex commercial opportunities.
You'll work from our San Francisco or New York office on Mondays, Wednesdays, and Thursdays.
A JD or equivalent law degree and active bar membership in at least one U.S. jurisdiction.
10+ years of legal experience in payments, fintech, financial services, or a closely related regulated industry, including substantial in-house experience.
Deep expertise in U.S. payments and financial services regulation, including money transmission, AML/BSA, Reg E, UDAAP, card network rules, state licensing, and bank-partner or BaaS program requirements.
A strong fintech lens and the ability to make sound decisions when regulations are evolving, fact patterns are novel, and information is incomplete.
Experience serving as an embedded legal partner to Product and Engineering teams from ideation through launch in a fast-moving fintech or financial services environment.
A track record of structuring and negotiating complex agreements with banks, payment processors, card networks, or other financial partners.
Strong drafting skills, including financial partnership agreements, platform terms and conditions, consumer terms, and related product documentation.
The ability to translate complex technical and regulatory matters into clear, practical advice for business partners and senior stakeholders.
Experience leading, mentoring, or developing lawyers or other legal professionals, with the judgment to balance people leadership and hands-on product counseling.
A collaborative, commercially minded approach to partnering with Sales, Product, Financial Partnerships, Risk, Compliance, Engineering, and other cross-functional teams.
Experience at a top-tier law firm combined with in-house experience at a fintech, payments company, or technology company offering regulated financial products.
Experience with multi-jurisdictional product launches, including European payments regulation such as PSD2 and e-money frameworks.
Experience with Visa or Mastercard rules, issuing programs, consumer financial products, regulatory exams, or bank-partner audits.
A track record of building legal playbooks, scalable frameworks, or internal knowledge resources that reduce friction and accelerate product development.
Experience supporting embedded finance, Payments for Platforms, Lending, or Issuing products.
Comfort using legal technology or AI tools to improve legal workflows.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Legal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.
It's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nProduct Legal is an embedded partner to Airwallex’s product organization, helping shape regulated financial products from early ideation through launch. In this role, you’ll lead the legal support for Embedded Finance, Lending, Issuing, and Payments for Platforms while staying close to the highest-impact product and commercial matters.\n\n - Lead the product-legal team supporting Embedded Finance, Lending, Issuing, and Payments for Platforms, managing two direct reports while remaining closely involved in the highest-impact matters.\n\n - Structure novel Embedded Finance and Lending models for strategic enterprise customers, partnering with Enterprise Sales, Product, Financial Partnerships, Risk, Regulatory Compliance, Engineering, and bank partners.\n\n - Provide practical, risk-weighted guidance on U.S. and international payments and financial services laws, including money transmission, AML/BSA, Reg E, UDAAP, card network rules, state licensing, and bank-partner and BaaS requirements.\n\n - Advise Product and Engineering from early ideation through PRD review, regulatory structuring, terms drafting, and go-to-market readiness for new products and markets.\n\n - Draft, review, and negotiate financial partnership agreements and platform terms and conditions with banks, payment processors, card networks, and other financial partners, including managing terms updates across jurisdictions.\n\n - Build scalable legal playbooks, approved use-case repositories, and reference materials that help Product, Commercial Legal, and Sales move faster on recurring deal patterns.\n\n - Coordinate with Regulatory Legal, Data & Privacy, Risk, FCC, Commercial Legal, Global Expansion & Licensing, and regional product legal leads on product launches, GRC escalations, and regulatory exam responses.\n\n - Serve as the U.S.-based point person for Embedded Finance, own the Lending portfolio, provide secondary support for Issuing, and help the Product Legal team scale its impact beyond one-to-one deal support.\n\n - Help Airwallex deliver Product Legal Readiness for prioritized launches across markets including Canada, Mexico, Brazil, and the UAE.\n\n - Support customer-facing legal-to-legal discussions and bring deep fintech regulatory credibility to complex commercial opportunities.\n\n\n\nYou'll work from our San Francisco or New York office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - A JD or equivalent law degree and active bar membership in at least one U.S. jurisdiction.\n\n - 10+ years of legal experience in payments, fintech, financial services, or a closely related regulated industry, including substantial in-house experience.\n\n - Deep expertise in U.S. payments and financial services regulation, including money transmission, AML/BSA, Reg E, UDAAP, card network rules, state licensing, and bank-partner or BaaS program requirements.\n\n - A strong fintech lens and the ability to make sound decisions when regulations are evolving, fact patterns are novel, and information is incomplete.\n\n - Experience serving as an embedded legal partner to Product and Engineering teams from ideation through launch in a fast-moving fintech or financial services environment.\n\n - A track record of structuring and negotiating complex agreements with banks, payment processors, card networks, or other financial partners.\n\n - Strong drafting skills, including financial partnership agreements, platform terms and conditions, consumer terms, and related product documentation.\n\n - The ability to translate complex technical and regulatory matters into clear, practical advice for business partners and senior stakeholders.\n\n - Experience leading, mentoring, or developing lawyers or other legal professionals, with the judgment to balance people leadership and hands-on product counseling.\n\n - A collaborative, commercially minded approach to partnering with Sales, Product, Financial Partnerships, Risk, Compliance, Engineering, and other cross-functional teams.\n\n\n\n\nPREFERRED\n\n - Experience at a top-tier law firm combined with in-house experience at a fintech, payments company, or technology company offering regulated financial products.\n\n - Experience with multi-jurisdictional product launches, including European payments regulation such as PSD2 and e-money frameworks.\n\n - Experience with Visa or Mastercard rules, issuing programs, consumer financial products, regulatory exams, or bank-partner audits.\n\n - A track record of building legal playbooks, scalable frameworks, or internal knowledge resources that reduce friction and accelerate product development.\n\n - Experience supporting embedded finance, Payments for Platforms, Lending, or Issuing products.\n\n - Comfort using legal technology or AI tools to improve legal workflows.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nLegal sits at the heart of the decisions that shape how Airwallex grows. This team backs the builders transforming us into a generational financial company, working alongside product, sales, and business partners every step of the way. You'll help shape a global licensing footprint most fintechs wish they had, while keeping our brand and data architecture best-in-class for customers entering the agentic economy and its regulatory demands. The hard part is helping the business move fast on product, revenue, and new-market expansion without compromising the discipline that protects the moat.\n\nIt's a team for lawyers, strategists, and licensing specialists with commercial instincts, sharp judgment, and an obsession with customer-first outcomes. If you want to guide executive decisions and help build the licensing, structure, and judgment behind what comes next, this is where legal has real leverage.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$240K – $330K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$240K - $330K","compensationTiers":[{"id":"a1e682a5-3e9f-4265-a2dd-0e91381b249d","tierSummary":"Base $240K – $330K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"e1aaef36-9948-493f-9921-b7c71987478c","summary":"Base $240K – $330K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":330000},{"id":"156a67ae-bcef-4531-b246-5b6e80a18105","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4f8bc5d9-3a02-4fd5-8720-e3fe1a414d07","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":330000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b3514b7b-67d3-4f48-b4ae-20e3ad49261c","title":"Senior Site Reliability Engineer, Spend","department":"Engineering","team":"Spend","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T06:59:02.839+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b3514b7b-67d3-4f48-b4ae-20e3ad49261c","applyUrl":"https://jobs.ashbyhq.com/airwallex/b3514b7b-67d3-4f48-b4ae-20e3ad49261c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Site Reliability Engineer, you’ll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure for key product initiatives. You’ll lead infrastructure design and delivery for complex, high-risk projects, including launching new services, executing global data centre migrations, and modernising data pipelines.
Improve reliability, performance, observability, and operational readiness across critical systems.
Partner with development, DevOps, and security teams to build resilient services.
Own infrastructure design and delivery for new services and roadmap initiatives.
Drive incident response, automation, team-level SLOs, runbooks, and DevOps performance metrics.
Deliver reliable infrastructure for complex, cross-functional projects with high availability and compliance requirements.
You'll work from our Singapore office five days a week.
At least 5 years’ experience in an SRE, DevOps, or infrastructure-focused engineering role.
A bachelor’s degree in Computer Science, Software Engineering, or a related field.
Expertise in cloud platforms such as AWS or GCP, Kubernetes, observability, and incident response.
Experience leading SRE strategy for large-scale, cross-functional projects.
Strong experience supporting production systems with high availability and compliance requirements.
A proven ability to work closely with developers and guide reliability best practices.
Experience architecting and implementing cloud infrastructure for new services and roadmap initiatives.
Experience embedding with development teams to improve reliability, performance, and operational readiness.
Experience leading incident response, observability, and automation across critical systems.
Experience owning team-level SLOs, runbooks, and DevOps performance metrics.
Experience collaborating with central DevOps and security teams to ensure compliance and resilience.
Experience in a fintech or similarly regulated industry.
Familiarity with data streaming, analytics pipelines, or financial data systems.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
The Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Site Reliability Engineer, you’ll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure for key product initiatives. You’ll lead infrastructure design and delivery for complex, high-risk projects, including launching new services, executing global data centre migrations, and modernising data pipelines.\n\n - Improve reliability, performance, observability, and operational readiness across critical systems.\n\n - Partner with development, DevOps, and security teams to build resilient services.\n\n - Own infrastructure design and delivery for new services and roadmap initiatives.\n\n - Drive incident response, automation, team-level SLOs, runbooks, and DevOps performance metrics.\n\n - Deliver reliable infrastructure for complex, cross-functional projects with high availability and compliance requirements.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - At least 5 years’ experience in an SRE, DevOps, or infrastructure-focused engineering role.\n\n - A bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Expertise in cloud platforms such as AWS or GCP, Kubernetes, observability, and incident response.\n\n - Experience leading SRE strategy for large-scale, cross-functional projects.\n\n - Strong experience supporting production systems with high availability and compliance requirements.\n\n - A proven ability to work closely with developers and guide reliability best practices.\n\n - Experience architecting and implementing cloud infrastructure for new services and roadmap initiatives.\n\n - Experience embedding with development teams to improve reliability, performance, and operational readiness.\n\n - Experience leading incident response, observability, and automation across critical systems.\n\n - Experience owning team-level SLOs, runbooks, and DevOps performance metrics.\n\n - Experience collaborating with central DevOps and security teams to ensure compliance and resilience.\n\n\nPREFERRED\n\n - Experience in a fintech or similarly regulated industry.\n\n - Familiarity with data streaming, analytics pipelines, or financial data systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Spend team builds Airwallex's financial operating layer for modern businesses, bringing together corporate cards, expenses, bills, and procurement on top of our accounts, payments, and issuing infrastructure. We're building AI that makes real decisions about expenses, policies, and payments, aiming to get 95%+ of submissions down to one click, while every workflow still has to hold up across multi-entity businesses, currencies, and audit trails. This is a team for people who want broad ownership across product, data, and AI, while the roadmap is still being defined. If you want to build production AI for real financial workflows that directly change how businesses operate, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"43723158-a8e6-4314-83b0-5772417c99bf","title":"Sales Manager, SME & Growth ","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T18:07:59.616+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/43723158-a8e6-4314-83b0-5772417c99bf","applyUrl":"https://jobs.ashbyhq.com/airwallex/43723158-a8e6-4314-83b0-5772417c99bf/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is building toward 10B ARR by 2030, and the SME & Growth business is one of our biggest opportunities because the market remains largely untapped. As Sales Manager, you’ll lead and scale a team of full-cycle Account Executives acquiring and closing customers with 1–500 employees across segments such as travel, ecommerce, and SaaS.
Own revenue delivery, pipeline health, deal quality, and execution velocity across the team.
Coach Account Executives on discovery, deal strategy, negotiation, objection handling, and closing.
Build the processes, metrics, and operating cadence needed to scale a high-performing outbound sales motion.
Use data, AI, and sales tools to improve account research, deal strategy, pipeline visibility, and forecasting accuracy.
Partner with sales leadership and cross-functional teams to refine our ideal customer profile, test new SMB verticals, and turn win/loss insights and revenue outcomes into better execution.
Recruit and develop your team, strengthen our sales motion, and raise the bar on how we serve ambitious businesses.
You’ll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.
At least 6 years of experience in B2B sales, including experience managing and coaching Account Executives.
A proven track record of closing deals and managing complex SMB pipelines end to end.
Strong commercial judgment, with the ability to prioritise leads, assess deal quality, and forecast accurately.
Deep experience coaching Account Executives on closing, negotiation, objection handling, and pipeline management.
Experience managing multi-stakeholder deal cycles, including with business owners and finance teams.
Excellent communication skills — structured, persuasive, and credible in commercial negotiations.
Experience operating in a high-growth environment with high accountability.
Experience leading outbound sales motions, including prospecting and cold calling.
A builder mindset, with examples of creating or improving sales processes, enablement, or operating rhythms without relying on an established framework.
Experience leading SMB sales teams in fintech, payments, or trade-related platforms.
Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities.
A demonstrated ability to improve close rates, deal velocity, and win consistency.
Experience using AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy.
A relationship-first leadership style with a strong coaching and talent-development mindset.
Experience in high-growth startups or scale-ups.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You value in-person collaboration and are happy being in the office three days a week.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is building toward 10B ARR by 2030, and the SME & Growth business is one of our biggest opportunities because the market remains largely untapped. As Sales Manager, you’ll lead and scale a team of full-cycle Account Executives acquiring and closing customers with 1–500 employees across segments such as travel, ecommerce, and SaaS.\n\n - Own revenue delivery, pipeline health, deal quality, and execution velocity across the team.\n\n - Coach Account Executives on discovery, deal strategy, negotiation, objection handling, and closing.\n\n - Build the processes, metrics, and operating cadence needed to scale a high-performing outbound sales motion.\n\n - Use data, AI, and sales tools to improve account research, deal strategy, pipeline visibility, and forecasting accuracy.\n\n - Partner with sales leadership and cross-functional teams to refine our ideal customer profile, test new SMB verticals, and turn win/loss insights and revenue outcomes into better execution.\n\n - Recruit and develop your team, strengthen our sales motion, and raise the bar on how we serve ambitious businesses.\n\n\n\nYou’ll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - At least 6 years of experience in B2B sales, including experience managing and coaching Account Executives.\n\n - A proven track record of closing deals and managing complex SMB pipelines end to end.\n\n - Strong commercial judgment, with the ability to prioritise leads, assess deal quality, and forecast accurately.\n\n - Deep experience coaching Account Executives on closing, negotiation, objection handling, and pipeline management.\n\n - Experience managing multi-stakeholder deal cycles, including with business owners and finance teams.\n\n - Excellent communication skills — structured, persuasive, and credible in commercial negotiations.\n\n - Experience operating in a high-growth environment with high accountability.\n\n - Experience leading outbound sales motions, including prospecting and cold calling.\n\n - A builder mindset, with examples of creating or improving sales processes, enablement, or operating rhythms without relying on an established framework.\n\n\n\n\nPREFERRED\n\n - Experience leading SMB sales teams in fintech, payments, or trade-related platforms.\n\n - Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities.\n\n - A demonstrated ability to improve close rates, deal velocity, and win consistency.\n\n - Experience using AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy.\n\n - A relationship-first leadership style with a strong coaching and talent-development mindset.\n\n - Experience in high-growth startups or scale-ups.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$280K – $340K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$280K - $340K","compensationTiers":[{"id":"baf1c8e9-7427-43dd-9d25-ee360aefce62","tierSummary":"Estimated OTE $280K – $340K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"a9fa065c-0e8a-464b-affd-1ca91f8b01fe","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ff811454-f277-41f5-a88f-c3629d620fb0","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"950240ff-fce3-4666-ad42-7fddb935eaed","summary":"Estimated OTE $280K – $340K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280000,"maxValue":340000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280000,"maxValue":340000}]}},{"id":"f5d01416-d351-4351-8b74-bfa7a5557875","title":"Strategic Account Manager, SME - France","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T14:51:19.375+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f5d01416-d351-4351-8b74-bfa7a5557875","applyUrl":"https://jobs.ashbyhq.com/airwallex/f5d01416-d351-4351-8b74-bfa7a5557875/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own growth across a portfolio of 50–100 SME customers, driving expansion, product adoption and strong Net Revenue Retention through a focused, data-led account strategy. You’ll identify the accounts with the greatest potential, build 12-month growth plans with CFOs and Treasury Leads, and create cross-sell opportunities across cards, spend, FX, billing and embedded finance.
Drive expansion and product adoption across an existing portfolio, achieving Net Revenue Retention and GMV growth targets.
Segment and tier 50–100 accounts to focus your time on the highest-impact retention and growth opportunities.
Build strategic account plans and 12-month growth roadmaps with CFOs, Treasury Leads and other key stakeholders.
Identify and deliver cross-sell opportunities across cards, spend, FX, billing and embedded finance.
Navigate complex KYB and compliance requirements, technical integrations and operational issues during onboarding.
Improve customers’ time to first transaction and support long-term product adoption.
Retain and grow customers in a competitive market by communicating the value of Airwallex’s broader solution, not just competing on price.
Partner with Product, Compliance, Support and other teams on product feedback loops, pricing changes, support enablement and a closed-loop Voice of the Customer process.
You’ll work from our Paris office three days a week.
2–5 years’ experience in Account Management or Customer Success within fintech or payments.
A strong understanding of fund flows, acquiring and FX.
A proven track record of driving expansion and achieving Net Revenue Retention or GMV growth targets across an existing book of business.
Experience managing a portfolio of 50–100 accounts through rigorous segmentation and tiering.
Experience navigating complex KYB and compliance requirements, as well as technical or operational issues during onboarding.
The ability to map stakeholders, including CFOs and Treasury Leads, and build 12-month account growth roadmaps.
Experience retaining and growing customers in a competitive market by selling solution value, not just competing on price.
Experience managing a senior-level portfolio of the top 50 accounts.
Experience contributing to cross-functional projects such as product feedback loops, pricing changes or support enablement.
Experience building a closed-loop Voice of the Customer process.
Multi-product cross-sell experience across cards, spend, FX, billing or embedded finance.
Experience working with multi-entity or international customers.
A second language beyond the primary market requirement.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn growth across a portfolio of 50–100 SME customers, driving expansion, product adoption and strong Net Revenue Retention through a focused, data-led account strategy. You’ll identify the accounts with the greatest potential, build 12-month growth plans with CFOs and Treasury Leads, and create cross-sell opportunities across cards, spend, FX, billing and embedded finance.\n\n\n - Drive expansion and product adoption across an existing portfolio, achieving Net Revenue Retention and GMV growth targets.\n\n - Segment and tier 50–100 accounts to focus your time on the highest-impact retention and growth opportunities.\n\n - Build strategic account plans and 12-month growth roadmaps with CFOs, Treasury Leads and other key stakeholders.\n\n - Identify and deliver cross-sell opportunities across cards, spend, FX, billing and embedded finance.\n\n - Navigate complex KYB and compliance requirements, technical integrations and operational issues during onboarding.\n\n - Improve customers’ time to first transaction and support long-term product adoption.\n\n - Retain and grow customers in a competitive market by communicating the value of Airwallex’s broader solution, not just competing on price.\n\n - Partner with Product, Compliance, Support and other teams on product feedback loops, pricing changes, support enablement and a closed-loop Voice of the Customer process.\n\n\n\nYou’ll work from our Paris office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\nESSENTIALS\n\n - 2–5 years’ experience in Account Management or Customer Success within fintech or payments.\n\n - A strong understanding of fund flows, acquiring and FX.\n\n - A proven track record of driving expansion and achieving Net Revenue Retention or GMV growth targets across an existing book of business.\n\n - Experience managing a portfolio of 50–100 accounts through rigorous segmentation and tiering.\n\n - Experience navigating complex KYB and compliance requirements, as well as technical or operational issues during onboarding.\n\n - The ability to map stakeholders, including CFOs and Treasury Leads, and build 12-month account growth roadmaps.\n\n - Experience retaining and growing customers in a competitive market by selling solution value, not just competing on price.\n\n\nPREFERRED\n\n - Experience managing a senior-level portfolio of the top 50 accounts.\n\n - Experience contributing to cross-functional projects such as product feedback loops, pricing changes or support enablement.\n\n - Experience building a closed-loop Voice of the Customer process.\n\n - Multi-product cross-sell experience across cards, spend, FX, billing or embedded finance.\n\n - Experience working with multi-entity or international customers.\n\n - A second language beyond the primary market requirement.\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\n\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\n\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"27626ec4-7aad-4cee-b514-3813daf5b027","title":"Customer Success Manager, Enterprise","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T02:03:56.588+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/27626ec4-7aad-4cee-b514-3813daf5b027","applyUrl":"https://jobs.ashbyhq.com/airwallex/27626ec4-7aad-4cee-b514-3813daf5b027/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The POS team helps enterprise merchants and POS platforms launch and operate reliably across the full customer lifecycle. You'll combine customer relationship management, payments operations and technical troubleshooting to help customers go live smoothly and operate with confidence.
Own the day-to-day customer relationship for enterprise merchants and POS platforms across the full lifecycle, from KYC and KYB onboarding through implementation, launch and ongoing support.
Guide customers through payment enablement, information requests, terminal provisioning, testing and go-live readiness, partnering with Risk and Operations to resolve blockers.
Troubleshoot terminal, POS application, integration and payment issues by gathering relevant logs, transaction IDs, device details and API responses, then escalating appropriately to Product, Engineering, Solutions Engineering, Risk or Operations.
Manage the POS terminal lifecycle, including registration, assignment, activation, pairing, deployment, replacement, deactivation and termination, while keeping customer and internal records accurate.
Identify recurring customer and platform issues, create troubleshooting guides and implementation playbooks, and translate feedback into actionable recommendations for Product and Engineering.
Partner with Sales and Account Management on post-launch engagement, customer retention, product adoption and expansion opportunities.
You'll work from our Singapore office five days a week.
Essentials
2 to 4 years of experience at a payment service provider, payments processor, fintech or payment technology company, ideally in POS provisioning, merchant operations, implementation, technical support, customer success or technical account management.
Hands-on experience supporting POS terminals, payment acceptance, merchant onboarding or connected-account operations.
Working knowledge of KYC and KYB processes, payment enablement and merchant compliance workflows.
Practical experience with POS terminal provisioning or lifecycle management, including activation, assignment, replacement, deactivation or related operational processes.
Ability to troubleshoot technical issues methodically and communicate clearly with both technical and non-technical stakeholders.
Strong written and verbal communication skills in English, with the ability to manage multiple merchant and platform stakeholders.
Excellent attention to detail, organisation and follow-through.
Comfort working in a cross-functional environment with evolving processes and priorities.
Preferred
Experience at a PSP such as Adyen, Stripe, Checkout.com, Worldpay, Fiserv, Global Payments, Nuvei or a similar provider.
Experience supporting POS platforms, restaurant technology, retail systems, marketplaces, SaaS platforms or other connected-merchant models.
Familiarity with payment APIs, SDKs, webhooks, payment intents, terminal IDs, activation codes and transaction troubleshooting.
Basic understanding of card-present payments, authorisation, capture, refunds, disputes, payment failures and reconciliation.
Experience with tools such as Salesforce, Jira, Zendesk, Looker, Postman or similar operational and technical platforms.
Experience creating standard operating procedures, dashboards, implementation playbooks or internal training materials.
Mandarin or another Southeast Asian language is a plus.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You value in-person collaboration and are happy being in the office five days a week.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nThe POS team helps enterprise merchants and POS platforms launch and operate reliably across the full customer lifecycle. You'll combine customer relationship management, payments operations and technical troubleshooting to help customers go live smoothly and operate with confidence.\n\n - Own the day-to-day customer relationship for enterprise merchants and POS platforms across the full lifecycle, from KYC and KYB onboarding through implementation, launch and ongoing support.\n\n - Guide customers through payment enablement, information requests, terminal provisioning, testing and go-live readiness, partnering with Risk and Operations to resolve blockers.\n\n - Troubleshoot terminal, POS application, integration and payment issues by gathering relevant logs, transaction IDs, device details and API responses, then escalating appropriately to Product, Engineering, Solutions Engineering, Risk or Operations.\n\n - Manage the POS terminal lifecycle, including registration, assignment, activation, pairing, deployment, replacement, deactivation and termination, while keeping customer and internal records accurate.\n\n - Identify recurring customer and platform issues, create troubleshooting guides and implementation playbooks, and translate feedback into actionable recommendations for Product and Engineering.\n\n - Partner with Sales and Account Management on post-launch engagement, customer retention, product adoption and expansion opportunities.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 2 to 4 years of experience at a payment service provider, payments processor, fintech or payment technology company, ideally in POS provisioning, merchant operations, implementation, technical support, customer success or technical account management.\n\n - Hands-on experience supporting POS terminals, payment acceptance, merchant onboarding or connected-account operations.\n\n - Working knowledge of KYC and KYB processes, payment enablement and merchant compliance workflows.\n\n - Practical experience with POS terminal provisioning or lifecycle management, including activation, assignment, replacement, deactivation or related operational processes.\n\n - Ability to troubleshoot technical issues methodically and communicate clearly with both technical and non-technical stakeholders.\n\n - Strong written and verbal communication skills in English, with the ability to manage multiple merchant and platform stakeholders.\n\n - Excellent attention to detail, organisation and follow-through.\n\n - Comfort working in a cross-functional environment with evolving processes and priorities.\n\nPreferred\n\n - Experience at a PSP such as Adyen, Stripe, Checkout.com http://Checkout.com, Worldpay, Fiserv, Global Payments, Nuvei or a similar provider.\n\n - Experience supporting POS platforms, restaurant technology, retail systems, marketplaces, SaaS platforms or other connected-merchant models.\n\n - Familiarity with payment APIs, SDKs, webhooks, payment intents, terminal IDs, activation codes and transaction troubleshooting.\n\n - Basic understanding of card-present payments, authorisation, capture, refunds, disputes, payment failures and reconciliation.\n\n - Experience with tools such as Salesforce, Jira, Zendesk, Looker, Postman or similar operational and technical platforms.\n\n - Experience creating standard operating procedures, dashboards, implementation playbooks or internal training materials.\n\n - Mandarin or another Southeast Asian language is a plus.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3ad82eb0-6a2b-4a36-9cdd-8981bbbb3906","title":"Team Manager, Account Management, SME & Growth","department":"SME & Growth Business","team":"Account Management, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T09:31:26.462+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3ad82eb0-6a2b-4a36-9cdd-8981bbbb3906","applyUrl":"https://jobs.ashbyhq.com/airwallex/3ad82eb0-6a2b-4a36-9cdd-8981bbbb3906/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Manager, Account Management, you’ll lead a team responsible for growing and retaining important small and mid-market customer relationships across a defined portfolio. You’ll combine people leadership with hands-on account ownership, setting the strategy and standards for your team while directly managing a small number of high-value customers. You’ll partner with Sales, Product, Solutions Engineering, Marketing, Finance and Operations to deliver strong customer outcomes and identify opportunities for expansion.
Lead, coach and develop Account Managers through hiring, onboarding and performance management, raising the standard of account management across the team.
Drive revenue growth across your portfolio through cross-sell, upsell and expansion, while protecting retention and managing churn and key negotiations.
Define and execute the account management strategy with regional leadership, creating clear priorities and coverage for a growing commercial organisation.
Build senior stakeholder relationships as executive sponsor for strategic customers, supporting them from onboarding through to scale.
Use portfolio reviews, WBRs, customer feedback and data to identify priorities, surface product gaps, improve processes and influence Product priorities.
Own forecasting and reporting across revenue, pipeline, risk and customer health, while contributing to territory planning and coverage models as the organisation scales.
You’ll work from our Hong Kong office five days a week.
At least 5+ years of relevant working experience.
3+ years of experience in account management, including managing complex, multi-stakeholder accounts, ideally within payments, fintech, SaaS or B2B technology.
2+ years of experience leading and developing Account Managers or similar commercial teams, ideally in a high-growth or scale-up environment.
A proven track record of meeting or exceeding revenue targets.
Strong commercial acumen, with experience leading negotiations, renewals, commercial structures and executive-level conversations.
A strategic and analytical mindset, with the ability to analyse customer data, market trends and product usage to identify growth opportunities and develop structured account strategies.
A bachelor’s degree or equivalent qualification.
Experience in payments, FX, card issuing, treasury or financial platforms.
Experience in B2B software or other complex technology solutions.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You're thoughtful and clear in how you communicate, and you adjust your style for different audiences.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nMANAGER, ACCOUNT MANAGEMENT, SME & GROWTH\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Manager, Account Management, you’ll lead a team responsible for growing and retaining important small and mid-market customer relationships across a defined portfolio. You’ll combine people leadership with hands-on account ownership, setting the strategy and standards for your team while directly managing a small number of high-value customers. You’ll partner with Sales, Product, Solutions Engineering, Marketing, Finance and Operations to deliver strong customer outcomes and identify opportunities for expansion.\n\n\n\n - Lead, coach and develop Account Managers through hiring, onboarding and performance management, raising the standard of account management across the team.\n\n - Drive revenue growth across your portfolio through cross-sell, upsell and expansion, while protecting retention and managing churn and key negotiations.\n\n - Define and execute the account management strategy with regional leadership, creating clear priorities and coverage for a growing commercial organisation.\n\n - Build senior stakeholder relationships as executive sponsor for strategic customers, supporting them from onboarding through to scale.\n\n - Use portfolio reviews, WBRs, customer feedback and data to identify priorities, surface product gaps, improve processes and influence Product priorities.\n\n - Own forecasting and reporting across revenue, pipeline, risk and customer health, while contributing to territory planning and coverage models as the organisation scales.\n\n\n\nYou’ll work from our Hong Kong office five days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - At least 5+ years of relevant working experience.\n\n - 3+ years of experience in account management, including managing complex, multi-stakeholder accounts, ideally within payments, fintech, SaaS or B2B technology.\n\n - 2+ years of experience leading and developing Account Managers or similar commercial teams, ideally in a high-growth or scale-up environment.\n\n - A proven track record of meeting or exceeding revenue targets.\n\n - Strong commercial acumen, with experience leading negotiations, renewals, commercial structures and executive-level conversations.\n\n - A strategic and analytical mindset, with the ability to analyse customer data, market trends and product usage to identify growth opportunities and develop structured account strategies.\n\n - A bachelor’s degree or equivalent qualification.\n\n\nPREFERRED\n\n - Experience in payments, FX, card issuing, treasury or financial platforms.\n\n - Experience in B2B software or other complex technology solutions.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You're thoughtful and clear in how you communicate, and you adjust your style for different audiences.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\n\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\n\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"504dbff2-2557-4570-b6bb-c92fc136816b","title":"Senior Customer Success Manager, Enterprise","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-02T05:53:29.610+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/504dbff2-2557-4570-b6bb-c92fc136816b","applyUrl":"https://jobs.ashbyhq.com/airwallex/504dbff2-2557-4570-b6bb-c92fc136816b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Customer Success Manager, you’ll drive growth across Airwallex’s cross-border payments business by deepening relationships with enterprise customers and uncovering scenario-based opportunities across cross-border finance.
Own the day-to-day success of Greater China merchants by monitoring cross-border payment activity, understanding operational performance, and surfacing opportunities to improve outcomes.
Resolve customer issues efficiently across pricing configuration, KYC/KYB, transaction monitoring, and related payment operations.
Use customer and transaction data to identify trends, provide actionable recommendations, and support customers’ business development.
Partner with Product, Engineering, Risk, Compliance, and other teams to share market insight, improve products and processes, and develop solutions that support customer growth.
Stay close to industry policy, market trends, and risk and compliance requirements so customers can scale their cross-border operations with confidence.
Identify new business opportunities, strengthen customer relationships, and drive product, feature, and process optimisation.
You’ll work from our Singapore office on a hybrid basis.
Essentials
3–5 years of experience in customer success, account management, payments, fintech, banking, or another relevant industry.
Experience supporting enterprise or large-scale customers, ideally across cross-border payments or financial services.
Strong understanding of customer operations, with the ability to identify needs, pain points, and opportunities for growth.
Experience resolving complex customer issues involving pricing, KYC/KYB, transaction monitoring, or related payment operations.
Strong analytical skills, including the ability to collect, interpret, and communicate customer, market, and transaction data.
Excellent written and verbal communication skills in Mandarin and English, with the confidence to work effectively with customers and internal stakeholders.
A detail-oriented, results-driven approach, with strong logical thinking and business acumen.
A proactive, collaborative mindset, strong learning agility, and resilience in a fast-paced environment.
Preferred
Experience working with large enterprise or multinational customers.
Experience in cross-border payments, financial services, or a regulated business.
Experience partnering with Product, Engineering, Risk, Compliance, or Operations teams to improve products, features, or processes.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Customer Success Manager, you’ll drive growth across Airwallex’s cross-border payments business by deepening relationships with enterprise customers and uncovering scenario-based opportunities across cross-border finance.\n\n - Own the day-to-day success of Greater China merchants by monitoring cross-border payment activity, understanding operational performance, and surfacing opportunities to improve outcomes.\n\n - Resolve customer issues efficiently across pricing configuration, KYC/KYB, transaction monitoring, and related payment operations.\n\n - Use customer and transaction data to identify trends, provide actionable recommendations, and support customers’ business development.\n\n - Partner with Product, Engineering, Risk, Compliance, and other teams to share market insight, improve products and processes, and develop solutions that support customer growth.\n\n - Stay close to industry policy, market trends, and risk and compliance requirements so customers can scale their cross-border operations with confidence.\n\n - Identify new business opportunities, strengthen customer relationships, and drive product, feature, and process optimisation.\n\nYou’ll work from our Singapore office on a hybrid basis. \n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3–5 years of experience in customer success, account management, payments, fintech, banking, or another relevant industry.\n\n - Experience supporting enterprise or large-scale customers, ideally across cross-border payments or financial services.\n\n - Strong understanding of customer operations, with the ability to identify needs, pain points, and opportunities for growth.\n\n - Experience resolving complex customer issues involving pricing, KYC/KYB, transaction monitoring, or related payment operations.\n\n - Strong analytical skills, including the ability to collect, interpret, and communicate customer, market, and transaction data.\n\n - Excellent written and verbal communication skills in Mandarin and English, with the confidence to work effectively with customers and internal stakeholders.\n\n - A detail-oriented, results-driven approach, with strong logical thinking and business acumen.\n\n - A proactive, collaborative mindset, strong learning agility, and resilience in a fast-paced environment.\n\nPreferred\n\n - Experience working with large enterprise or multinational customers.\n\n - Experience in cross-border payments, financial services, or a regulated business.\n\n - Experience partnering with Product, Engineering, Risk, Compliance, or Operations teams to improve products, features, or processes.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"393c65bf-671d-46ab-af04-11e445fea27a","title":"Sales Development Representative (SEA)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T12:26:58.205+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/393c65bf-671d-46ab-af04-11e445fea27a","applyUrl":"https://jobs.ashbyhq.com/airwallex/393c65bf-671d-46ab-af04-11e445fea27a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.
You are used to delivering value in complex situations and are energised by learning about new and existing products.
Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.
With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
What You’ll Be Doing…
Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
Initiate contact with potential customers by calling or responding to inquiries.
Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
Present product information to customers once you have identified their needs.
Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
Inform and recommend outreach strategies and best practices by testing various touchpoints.
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.
What You’ll Need…
Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
Superior verbal and written communication skills
Strong interest in technology
Self-starter who is able to operate in a hyper-growth environment
At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team-building events and we give our people the freedom to be creative.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAs a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.\n\nYou are used to delivering value in complex situations and are energised by learning about new and existing products.\n\nFinally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.\n\nWith the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!\n\nWhat You’ll Be Doing…\n\n - Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.\n\n - Initiate contact with potential customers by calling or responding to inquiries.\n\n - Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.\n\n - Present product information to customers once you have identified their needs.\n\n - Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.\n\n - Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.\n\n - Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.\n\n - Inform and recommend outreach strategies and best practices by testing various touchpoints.\n\n - Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.\n \n \n\nWhat You’ll Need…\n\n - Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)\n\n - Superior verbal and written communication skills\n\n - Strong interest in technology\n\n - Self-starter who is able to operate in a hyper-growth environment\n \n \n\nAt Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team-building events and we give our people the freedom to be creative.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5031c6ab-8fd3-4b2f-8c1d-4271e85075b0","title":"Software Engineer, Infrastructure AI","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T22:55:17.078+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5031c6ab-8fd3-4b2f-8c1d-4271e85075b0","applyUrl":"https://jobs.ashbyhq.com/airwallex/5031c6ab-8fd3-4b2f-8c1d-4271e85075b0/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
Airwallex’s Infrastructure & Productivity team is on a mission to turn everyday software engineers into superheroes. The team builds and maintains the internal platforms, tooling, and CI/CD infrastructure that power Airwallex’s global engineering organization, serving hundreds of engineers across multiple offices and time zones.
The team is now pioneering a bold new direction: an AI agent ecosystem where goal-oriented agents continuously operate across every repository — automating infrastructure operations, incident response, database management, and DevOps workflows. Built on Quartermaster, our internal agent platform, these agents autonomously plan, reason, and execute multi-step tasks against real infrastructure. You will be joining at the ground floor of this initiative, building the intelligent systems that fundamentally change how infrastructure work gets done at Airwallex.
What You’ll Do
As a Senior Software Engineer on the Infrastructure AI team, you will design, build, and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across Airwallex’s global infrastructure. You won’t be doing operations work yourself — you’ll be building the AI systems that do it. Your agents will autonomously investigate incidents, provision infrastructure, manage databases, execute deployments, and handle the operational tasks that traditionally require human intervention.
You will work on top of Quartermaster, Airwallex’s internal agent platform, building domain-specific agents that interact with real infrastructure tooling (Kubernetes, Terraform, cloud APIs, databases, monitoring systems). This role requires you to think deeply about agent architecture — planning and reasoning loops, tool selection and execution, safety guardrails, human-in-the-loop escalation, and how to make autonomous systems reliable in production infrastructure environments.
This hybrid role is based in Seattle, WA.
Responsibilities
Build goal-oriented infrastructure AI agents: Design and implement autonomous agents on the Quartermaster platform that handle SRE, DevOps, and DBA workflows — including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.
Design agent architectures for safety and reliability: Build robust agent loops with planning, reasoning, tool-use, error recovery, and human-in-the-loop escalation. Infrastructure agents touch production systems — they must be safe, auditable, and predictable.
Integrate agents with infrastructure tooling: Give agents the ability to interact with real systems — Kubernetes, Terraform, cloud APIs (AWS, GCP, Aliyun), monitoring/observability platforms, databases, and CI/CD pipelines — through well-designed tool interfaces.
Evaluate and improve agent performance: Define metrics for agent effectiveness (task completion rate, accuracy, time-to-resolution, escalation rate). Build evaluation frameworks to measure whether agents reliably achieve their goals.
Collaborate cross-functionally: Partner with SRE, DevOps, and platform engineering teams to identify the highest-value workflows for agent automation. Understand real operational pain points and translate them into agent capabilities.
Shape the future of infrastructure AI at Airwallex: Contribute to the technical vision for how AI agents will transform infrastructure operations. Stay at the forefront of agentic AI developments and bring new ideas into the team.
Who You Are:
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory:
3+ years of professional software engineering experience, with strong proficiency in backend languages such as Python, Go, Java, or Kotlin.
Infrastructure and cloud knowledge: Practical experience with cloud platforms (AWS, GCP, or Aliyun), container orchestration (Kubernetes), infrastructure-as-code (Terraform), and CI/CD systems. You understand the domain the agents will operate in.
Strong system design skills with the ability to architect reliable, safe, and scalable agent systems that interact with production infrastructure.
Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.
Preferred Qualifications:
Hands-on experience building agentic AI systems: You have designed and built AI agents that autonomously plan, reason, and execute multi-step tasks using LLMs. This includes agent loop design, tool-use orchestration, and managing agent state and memory. This is a core requirement, not a nice-to-have.
Experience with agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen, or custom agent frameworks) and LLM APIs (OpenAI, Anthropic, etc.).
Experience with observability and monitoring systems (Grafana, Prometheus, Datadog, ELK stack) — either building them or building agents that interact with them.
Experience with database administration or automation (schema migrations, query optimization, backup/recovery) — knowledge that helps build effective DBA agents.
Understanding of SRE practices: incident response, runbooks, postmortems, SLOs/SLIs — the operational domain these agents will automate.
A forward-thinking mindset about where AI agents are headed. You have opinions on agent reliability, safety, evaluation, and the path toward increasingly autonomous infrastructure systems.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nAirwallex’s Infrastructure & Productivity team is on a mission to turn everyday software engineers into superheroes. The team builds and maintains the internal platforms, tooling, and CI/CD infrastructure that power Airwallex’s global engineering organization, serving hundreds of engineers across multiple offices and time zones.\n\n\n\nThe team is now pioneering a bold new direction: an AI agent ecosystem where goal-oriented agents continuously operate across every repository — automating infrastructure operations, incident response, database management, and DevOps workflows. Built on Quartermaster, our internal agent platform, these agents autonomously plan, reason, and execute multi-step tasks against real infrastructure. You will be joining at the ground floor of this initiative, building the intelligent systems that fundamentally change how infrastructure work gets done at Airwallex.\n\n\n\nWhat You’ll Do\n\nAs a Senior Software Engineer on the Infrastructure AI team, you will design, build, and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across Airwallex’s global infrastructure. You won’t be doing operations work yourself — you’ll be building the AI systems that do it. Your agents will autonomously investigate incidents, provision infrastructure, manage databases, execute deployments, and handle the operational tasks that traditionally require human intervention.\n\nYou will work on top of Quartermaster, Airwallex’s internal agent platform, building domain-specific agents that interact with real infrastructure tooling (Kubernetes, Terraform, cloud APIs, databases, monitoring systems). This role requires you to think deeply about agent architecture — planning and reasoning loops, tool selection and execution, safety guardrails, human-in-the-loop escalation, and how to make autonomous systems reliable in production infrastructure environments.\n\n\n\nThis hybrid role is based in Seattle, WA. \n\n\n\nResponsibilities\n\n - Build goal-oriented infrastructure AI agents: Design and implement autonomous agents on the Quartermaster platform that handle SRE, DevOps, and DBA workflows — including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.\n\n - Design agent architectures for safety and reliability: Build robust agent loops with planning, reasoning, tool-use, error recovery, and human-in-the-loop escalation. Infrastructure agents touch production systems — they must be safe, auditable, and predictable.\n\n - Integrate agents with infrastructure tooling: Give agents the ability to interact with real systems — Kubernetes, Terraform, cloud APIs (AWS, GCP, Aliyun), monitoring/observability platforms, databases, and CI/CD pipelines — through well-designed tool interfaces.\n\n - Evaluate and improve agent performance: Define metrics for agent effectiveness (task completion rate, accuracy, time-to-resolution, escalation rate). Build evaluation frameworks to measure whether agents reliably achieve their goals.\n\n - Collaborate cross-functionally: Partner with SRE, DevOps, and platform engineering teams to identify the highest-value workflows for agent automation. Understand real operational pain points and translate them into agent capabilities.\n\n - Shape the future of infrastructure AI at Airwallex: Contribute to the technical vision for how AI agents will transform infrastructure operations. Stay at the forefront of agentic AI developments and bring new ideas into the team.\n\n\n\nWho You Are:\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory:\n\n - 3+ years of professional software engineering experience, with strong proficiency in backend languages such as Python, Go, Java, or Kotlin.\n\n - Infrastructure and cloud knowledge: Practical experience with cloud platforms (AWS, GCP, or Aliyun), container orchestration (Kubernetes), infrastructure-as-code (Terraform), and CI/CD systems. You understand the domain the agents will operate in.\n\n - Strong system design skills with the ability to architect reliable, safe, and scalable agent systems that interact with production infrastructure.\n\n - Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.\n\n\n\nPreferred Qualifications:\n\n - Hands-on experience building agentic AI systems: You have designed and built AI agents that autonomously plan, reason, and execute multi-step tasks using LLMs. This includes agent loop design, tool-use orchestration, and managing agent state and memory. This is a core requirement, not a nice-to-have.\n\n - Experience with agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen, or custom agent frameworks) and LLM APIs (OpenAI, Anthropic, etc.).\n\n - Experience with observability and monitoring systems (Grafana, Prometheus, Datadog, ELK stack) — either building them or building agents that interact with them.\n\n - Experience with database administration or automation (schema migrations, query optimization, backup/recovery) — knowledge that helps build effective DBA agents.\n\n - Understanding of SRE practices: incident response, runbooks, postmortems, SLOs/SLIs — the operational domain these agents will automate.\n\n - A forward-thinking mindset about where AI agents are headed. You have opinions on agent reliability, safety, evaluation, and the path toward increasingly autonomous infrastructure systems.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$130K – $200K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$130K - $200K","compensationTiers":[{"id":"8c0127b6-ccb4-4add-8975-caa2443202f2","tierSummary":"Base Compensation $130K – $200K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"1324098e-4f67-49df-ac55-de899c907e26","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"76a119de-110f-4012-ac53-f9e346d112ca","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b72bfd30-3236-4369-9c0d-8ffb8af1e9b0","summary":"Base Compensation $130K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":200000}]}},{"id":"01d8b6c9-5c77-4f4d-a203-9a83e1d1d2db","title":"Financial Partnerships Operations Manager, Americas","department":"Financial & Strategic Partnerships","team":"Financial Partnerships","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-24T22:28:35.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/01d8b6c9-5c77-4f4d-a203-9a83e1d1d2db","applyUrl":"https://jobs.ashbyhq.com/airwallex/01d8b6c9-5c77-4f4d-a203-9a83e1d1d2db/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Financial Partnerships Operations team supports smooth day-to-day collaboration with Airwallex’s banking partners across our global entities. We work closely with Financial Partnerships Managers, external financial institutions, and internal teams to improve processes, manage partner requirements, support new market expansion, and deliver high-impact results across Airwallex’s products.
Reporting to the Director, Partnerships Strategy & Operations, you will help support the day-to-day operations of the Financial Partnerships team and the continued growth of the organisation. You will play a significant role in our communications with external banking and financial partners, while helping ensure compliance with applicable regulations and maintaining the trust of our customers and stakeholders.
You will work with teams and partners across Airwallex’s product offerings, including Issuing, Online Payments, and Global Treasury & Payment Network. This is an opportunity to join a growing team, improve how we operate at scale, and help shape the next phase of Airwallex’s global growth.
This role is based in New York, NY.
Collaborate with the Financial Partnerships team as Airwallex expands into new markets and grows its network of banking, payment, and financial-institution partners.
Support the operational relationship with financial partners throughout their lifecycle with Airwallex, from onboarding and due diligence through integration, launch, steady state, and expansion.
Track prevailing rules, regulations, scheme requirements, and upcoming changes affecting banks, payment service providers, card schemes, and alternative payment methods.
Develop continuous process improvements to enhance operational efficiency and effectiveness. This may involve building new processes, streamlining existing workflows, leveraging technology, and implementing best practices.
Own the triage of partner escalations, operational requests, and internal dependencies, ensuring issues are routed to the right teams and resolved in a timely manner against agreed KPIs.
Coordinate regular due diligence sessions with Financial Crime Compliance and other relevant control functions, ensuring partner requirements are understood, documented, and completed on time.
Partner with financial institutions on change management, ensuring new releases, scheme requirements, regulatory changes, and partner requests are executed properly by Product, Engineering, and Operations teams.
Generate and present reports to senior management and financial partners, providing clear visibility into partner health, implementation progress, operational risks, and areas for improvement.
Contribute to scalable operating mechanisms, including partner scorecards, governance forums, QBRs, intake processes, playbooks, and performance dashboards.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Bachelor’s degree or equivalent experience.
At least 4 years of experience in financial services, fintech, payments, banking operations, strategy, business operations, partnerships, consulting, or a related field. Experience in a fast-growing technology company or top-tier financial institution is preferred.
Strong project-management experience, with a track record of improving processes, policies, products, or operational workflows.
Excellent attention to detail and the ability to manage multiple workstreams, deadlines, dependencies, and escalations.
Effective written and verbal communication skills, including the ability to communicate clearly with senior stakeholders and external partners.
Strong analytical skills, including proficiency with relevant tools such as Excel, Google Sheets, Looker, or similar reporting and analysis platforms.
The ability to think critically and creatively while balancing growth, customer experience, operational effectiveness, and risk.
Experience collaborating with a wide range of stakeholders across functions, regions, cultures, and levels of seniority.
The ability to work independently in a fast-paced and rapidly changing environment.
Experience working directly with banking partners, sponsor banks, payment processors, card schemes, payment service providers, local payment methods, or other regulated financial institutions.
Familiarity with payment flows, acquiring or issuing, network rules, scheme mandates, KYC or KYB, due diligence, or technical integration processes.
Experience building scalable operating mechanisms such as governance forums, partner scorecards, dashboards, QBRs, intake processes, or global playbooks.
Experience coordinating cross-functional implementation across Product, Engineering, Treasury, Risk, Legal, Financial Crime Compliance, Finance, Commercial, and Operations teams.
Experience identifying opportunities to automate manual processes, improve partner economics, reduce operational risk, or increase the speed and quality of execution.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Financial Partnerships Operations team supports smooth day-to-day collaboration with Airwallex’s banking partners across our global entities. We work closely with Financial Partnerships Managers, external financial institutions, and internal teams to improve processes, manage partner requirements, support new market expansion, and deliver high-impact results across Airwallex’s products.\n\n\n\n\nWHAT YOU'LL DO\n\nReporting to the Director, Partnerships Strategy & Operations, you will help support the day-to-day operations of the Financial Partnerships team and the continued growth of the organisation. You will play a significant role in our communications with external banking and financial partners, while helping ensure compliance with applicable regulations and maintaining the trust of our customers and stakeholders.\n\nYou will work with teams and partners across Airwallex’s product offerings, including Issuing, Online Payments, and Global Treasury & Payment Network. This is an opportunity to join a growing team, improve how we operate at scale, and help shape the next phase of Airwallex’s global growth. \n\nThis role is based in New York, NY.\n\n\n\n\nRESPONSIBILITIES:\n\n - Collaborate with the Financial Partnerships team as Airwallex expands into new markets and grows its network of banking, payment, and financial-institution partners.\n\n - Support the operational relationship with financial partners throughout their lifecycle with Airwallex, from onboarding and due diligence through integration, launch, steady state, and expansion.\n\n - Track prevailing rules, regulations, scheme requirements, and upcoming changes affecting banks, payment service providers, card schemes, and alternative payment methods.\n\n - Develop continuous process improvements to enhance operational efficiency and effectiveness. This may involve building new processes, streamlining existing workflows, leveraging technology, and implementing best practices.\n\n - Own the triage of partner escalations, operational requests, and internal dependencies, ensuring issues are routed to the right teams and resolved in a timely manner against agreed KPIs.\n\n - Coordinate regular due diligence sessions with Financial Crime Compliance and other relevant control functions, ensuring partner requirements are understood, documented, and completed on time.\n\n - Partner with financial institutions on change management, ensuring new releases, scheme requirements, regulatory changes, and partner requests are executed properly by Product, Engineering, and Operations teams.\n\n - Generate and present reports to senior management and financial partners, providing clear visibility into partner health, implementation progress, operational risks, and areas for improvement.\n\n - Contribute to scalable operating mechanisms, including partner scorecards, governance forums, QBRs, intake processes, playbooks, and performance dashboards.\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\n\nMINIMUM QUALIFICATIONS:\n\n - Bachelor’s degree or equivalent experience.\n\n - At least 4 years of experience in financial services, fintech, payments, banking operations, strategy, business operations, partnerships, consulting, or a related field. Experience in a fast-growing technology company or top-tier financial institution is preferred.\n\n - Strong project-management experience, with a track record of improving processes, policies, products, or operational workflows.\n\n - Excellent attention to detail and the ability to manage multiple workstreams, deadlines, dependencies, and escalations.\n\n - Effective written and verbal communication skills, including the ability to communicate clearly with senior stakeholders and external partners.\n\n - Strong analytical skills, including proficiency with relevant tools such as Excel, Google Sheets, Looker, or similar reporting and analysis platforms.\n\n - The ability to think critically and creatively while balancing growth, customer experience, operational effectiveness, and risk.\n\n - Experience collaborating with a wide range of stakeholders across functions, regions, cultures, and levels of seniority.\n\n - The ability to work independently in a fast-paced and rapidly changing environment.\n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience working directly with banking partners, sponsor banks, payment processors, card schemes, payment service providers, local payment methods, or other regulated financial institutions.\n\n - Familiarity with payment flows, acquiring or issuing, network rules, scheme mandates, KYC or KYB, due diligence, or technical integration processes.\n\n - Experience building scalable operating mechanisms such as governance forums, partner scorecards, dashboards, QBRs, intake processes, or global playbooks.\n\n - Experience coordinating cross-functional implementation across Product, Engineering, Treasury, Risk, Legal, Financial Crime Compliance, Finance, Commercial, and Operations teams.\n\n - Experience identifying opportunities to automate manual processes, improve partner economics, reduce operational risk, or increase the speed and quality of execution.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$100K – $170K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$100K - $170K","compensationTiers":[{"id":"2cd4eaf3-694a-4274-8777-54c794220348","tierSummary":"$100K – $170K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"aaa8b7c1-6d77-42f7-aa2c-ae979134b8da","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"87525474-8e92-4485-99a6-b4140764593f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"34242c26-fb82-410a-a67f-b92dc021ea52","summary":"$100K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":170000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":170000}]}},{"id":"84f54b6c-c668-40ed-bb5e-ac09d84611b1","title":"Senior Analyst, Real-time Transaction Monitoring","department":"Operations","team":"Financial Crime Operations","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-24T07:27:54.576+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/84f54b6c-c668-40ed-bb5e-ac09d84611b1","applyUrl":"https://jobs.ashbyhq.com/airwallex/84f54b6c-c668-40ed-bb5e-ac09d84611b1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Real-Time Transaction Monitoring Analyst, you’ll help protect Airwallex’s payments and card programmes by reviewing real-time transaction monitoring and screening alerts, identifying potential financial crime risks, and escalating cases in line with defined procedures. You’ll investigate issuing-related activity, perform holistic post-monitoring alert reviews, and provide clear recommendations when incidents require escalation. You’ll also contribute to AML projects, regulatory readiness, and process improvements that strengthen the efficiency and quality of our financial crime operations.
Clear and escalate real-time transaction monitoring alerts in the case management system, following predefined transaction monitoring procedures.
Review and resolve transaction screening alerts in Airwallex’s systems in line with established screening procedures.
Conduct holistic reviews of post-monitoring alerts, identifying relevant customer, transaction, and financial crime risk indicators.
Actively handle issuing investigations, escalating issuing incidents promptly with practical recommendations for resolution.
Coordinate with teams involved in issuing and acquiring initiatives to support consistent transaction monitoring and investigation outcomes.
Contribute to AML-related projects and initiatives that improve operational excellence, efficiency, and control effectiveness.
Stay current on AML news, regulatory developments, and card-scheme requirements, helping strengthen the team’s knowledge base and in-house expertise.
You’ll work on site in Malaysia with possible one week duty of night shift monthly.
Essentials
Bachelor’s degree and 2–4 years of relevant AML and sanctions experience in fintech, financial services, litigation, or a regulatory environment.
Familiarity with common money laundering schemes, sanctions compliance, general and risk-based compliance, risk management, and broader financial crime compliance.
Hands-on experience clearing transaction monitoring or screening alerts and conducting financial crime investigations.
Ability to analyse common AML typologies and assess customer and transaction activity using a risk-based approach.
Understanding of AML regulatory requirements and card-scheme regulations.
Strong attention to detail, sound judgement, and the ability to clear or escalate cases accurately within defined procedures and timelines.
Strong written and verbal communication skills, with the ability to explain investigation findings and escalation recommendations clearly.
Ability to work collaboratively across transaction monitoring, issuing, acquiring, compliance, and operational teams.
Preferred
Experience with international, regional, or local AML and sanctions regulatory requirements.
Experience conducting AML or OFAC risk assessments.
Experience developing policies and procedures, including blacklists, whitelists, or STR writing and review.
Experience with KYC, transaction monitoring, case management, or sanctions compliance vendor solutions.
Strong data analysis skills, including advanced Google Sheets, Google Apps Script, or SQL.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale.
This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.
It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.
If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nREAL-TIME TRANSACTION MONITORING ANALYST\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Real-Time Transaction Monitoring Analyst, you’ll help protect Airwallex’s payments and card programmes by reviewing real-time transaction monitoring and screening alerts, identifying potential financial crime risks, and escalating cases in line with defined procedures. You’ll investigate issuing-related activity, perform holistic post-monitoring alert reviews, and provide clear recommendations when incidents require escalation. You’ll also contribute to AML projects, regulatory readiness, and process improvements that strengthen the efficiency and quality of our financial crime operations.\n\n - Clear and escalate real-time transaction monitoring alerts in the case management system, following predefined transaction monitoring procedures.\n\n - Review and resolve transaction screening alerts in Airwallex’s systems in line with established screening procedures.\n\n - Conduct holistic reviews of post-monitoring alerts, identifying relevant customer, transaction, and financial crime risk indicators.\n\n - Actively handle issuing investigations, escalating issuing incidents promptly with practical recommendations for resolution.\n\n - Coordinate with teams involved in issuing and acquiring initiatives to support consistent transaction monitoring and investigation outcomes.\n\n - Contribute to AML-related projects and initiatives that improve operational excellence, efficiency, and control effectiveness.\n\n - Stay current on AML news, regulatory developments, and card-scheme requirements, helping strengthen the team’s knowledge base and in-house expertise.\n\nYou’ll work on site in Malaysia with possible one week duty of night shift monthly.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Bachelor’s degree and 2–4 years of relevant AML and sanctions experience in fintech, financial services, litigation, or a regulatory environment.\n\n - Familiarity with common money laundering schemes, sanctions compliance, general and risk-based compliance, risk management, and broader financial crime compliance.\n\n - Hands-on experience clearing transaction monitoring or screening alerts and conducting financial crime investigations.\n\n - Ability to analyse common AML typologies and assess customer and transaction activity using a risk-based approach.\n\n - Understanding of AML regulatory requirements and card-scheme regulations.\n\n - Strong attention to detail, sound judgement, and the ability to clear or escalate cases accurately within defined procedures and timelines.\n\n - Strong written and verbal communication skills, with the ability to explain investigation findings and escalation recommendations clearly.\n\n - Ability to work collaboratively across transaction monitoring, issuing, acquiring, compliance, and operational teams.\n\nPreferred\n\n - Experience with international, regional, or local AML and sanctions regulatory requirements.\n\n - Experience conducting AML or OFAC risk assessments.\n\n - Experience developing policies and procedures, including blacklists, whitelists, or STR writing and review.\n\n - Experience with KYC, transaction monitoring, case management, or sanctions compliance vendor solutions.\n\n - Strong data analysis skills, including advanced Google Sheets, Google Apps Script, or SQL.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nOperations at Airwallex is where global ambition gets translated into systems that actually hold at scale.\n\nThis team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next.\n\nIt's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before.\n\nIf you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"99f589d4-e31a-4f15-bd1d-90e8eeaceffd","title":"Staff Software Engineer, Data Platform","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-28T09:55:16.647+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/99f589d4-e31a-4f15-bd1d-90e8eeaceffd","applyUrl":"https://jobs.ashbyhq.com/airwallex/99f589d4-e31a-4f15-bd1d-90e8eeaceffd/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is evolving its data and AI platforms into an agent-ready foundation for company-wide decision-making and measurable business impact. As a Staff Software Engineer, you'll shape the architecture and technical direction that makes this possible.
Own the strategy, architecture, development, and operation of Airwallex's data and AI platforms, turning data and AI capabilities into measurable business impact.
Identify and solve company-wide challenges through scalable data platform solutions, influencing technical direction across multiple teams.
Shape the evolution of our data ecosystem into AI agent-ready infrastructure that supports real-time performance, analytics, natural-language querying, and data-driven decision-making.
Raise the bar for technical excellence across data platforms by solving complex problems hands-on, advocating for strong engineering practices, and mentoring engineers and technical leaders.
You'll work from our Seattle office three days a week.
8+ years of experience in data platforms or an equivalent combination of professional experience and academic exposure in a quantitative field.
Experience leading company-wide initiatives across multiple teams or influencing technical roadmap planning.
A track record of collaborating with diverse teams and stakeholders to drive tangible business outcomes.
The ability to balance execution and velocity with in-depth research, statistical understanding, and scalable system design.
Experience mentoring and investing in the development of scientists, engineers, and peers.
Technical leadership experience across significant data platform projects, including ETL frameworks, metrics stores, infrastructure management, and data security.
Experience building, deploying, and maintaining reliable data pipelines across multiple geographies and at scale.
Familiarity with workflow or orchestration frameworks such as Airflow and dbt.
Hands-on experience designing data processing patterns for a modern lakehouse architecture.
Experience designing and developing standard framework modules, high-performance services, and client libraries for big data.
Experience with technologies such as GCP, Databricks, BigQuery, Dataproc, Kafka, Kubernetes, Spark, Dataflow, Google Cloud Storage, and Airflow.
Excellent written and verbal communication skills, with the ability to tailor communication for leadership, users, and company-wide audiences.
Ability to rapidly evaluate technologies and run proofs of concept to inform architecture decisions.
Experience thriving in a complex environment.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is evolving its data and AI platforms into an agent-ready foundation for company-wide decision-making and measurable business impact. As a Staff Software Engineer, you'll shape the architecture and technical direction that makes this possible.\n\n - Own the strategy, architecture, development, and operation of Airwallex's data and AI platforms, turning data and AI capabilities into measurable business impact.\n\n - Identify and solve company-wide challenges through scalable data platform solutions, influencing technical direction across multiple teams.\n\n - Shape the evolution of our data ecosystem into AI agent-ready infrastructure that supports real-time performance, analytics, natural-language querying, and data-driven decision-making.\n\n - Raise the bar for technical excellence across data platforms by solving complex problems hands-on, advocating for strong engineering practices, and mentoring engineers and technical leaders.\n\nYou'll work from our Seattle office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of experience in data platforms or an equivalent combination of professional experience and academic exposure in a quantitative field.\n\n - Experience leading company-wide initiatives across multiple teams or influencing technical roadmap planning.\n\n - A track record of collaborating with diverse teams and stakeholders to drive tangible business outcomes.\n\n - The ability to balance execution and velocity with in-depth research, statistical understanding, and scalable system design.\n\n - Experience mentoring and investing in the development of scientists, engineers, and peers.\n\n - Technical leadership experience across significant data platform projects, including ETL frameworks, metrics stores, infrastructure management, and data security.\n\n - Experience building, deploying, and maintaining reliable data pipelines across multiple geographies and at scale.\n\n - Familiarity with workflow or orchestration frameworks such as Airflow and dbt.\n\n\nPREFERRED\n\n - Hands-on experience designing data processing patterns for a modern lakehouse architecture.\n\n - Experience designing and developing standard framework modules, high-performance services, and client libraries for big data.\n\n - Experience with technologies such as GCP, Databricks, BigQuery, Dataproc, Kafka, Kubernetes, Spark, Dataflow, Google Cloud Storage, and Airflow.\n\n - Excellent written and verbal communication skills, with the ability to tailor communication for leadership, users, and company-wide audiences.\n\n - Ability to rapidly evaluate technologies and run proofs of concept to inform architecture decisions.\n\n - Experience thriving in a complex environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200K – $260K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$200K - $260K","compensationTiers":[{"id":"c6902765-98cd-4cf3-bb97-84fd885afea5","tierSummary":"$200K – $260K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"378d6aa4-e692-4e1b-9989-c4f3a9ea01fe","summary":"$200K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":260000},{"id":"a3412e63-78a7-44ab-929f-1113e4823920","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8d399c13-5cce-4c43-bd04-70e0237af1a1","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":260000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"50bba431-3088-40a7-9ec5-b01c0b609981","title":"Senior Manager, Operations Strategy, Information Security","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T17:23:43.348+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/50bba431-3088-40a7-9ec5-b01c0b609981","applyUrl":"https://jobs.ashbyhq.com/airwallex/50bba431-3088-40a7-9ec5-b01c0b609981/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Manager, Operations Strategy, Information Security, you’ll serve as a strategic and operational partner to the CISO and INFOSEC leadership team, building the planning processes, operating rhythms, reporting mechanisms, and cross-functional programs that help INFOSEC prioritize effectively, manage risk, and improve security maturity. You’ll translate complex technical and risk topics into clear decisions and actionable plans for Security Engineering, IT, Engineering, GRC, Legal, and executive stakeholders. You’ll establish scalable mechanisms for planning, performance management, knowledge sharing, change management, incident learning, and operational improvement, while building, managing, coaching, and growing a team of Technical Program Managers.
Build and run annual and quarterly planning processes for INFOSEC and IT, including roadmap development, prioritization, resource planning, and risk assessment exercises.
Coordinate and run QBRs and other operating reviews for INFOSEC and IT, preparing clear narratives on progress, risks, dependencies, decisions, and required leadership actions.
Implement tracking and reporting for INFOSEC OKRs, key risk indicators, maturity metrics, and operational health measures, embedding security outcomes into company-wide reports and updates.
Design, document, and continuously improve INFOSEC operating processes covering alert investigations, service requests, incident management, policy updates, and other core workflows.
Build and maintain a high-quality INFOSEC knowledge base that improves documentation accuracy, supports employee self-service, and enables AI-assisted security workflows.
Manage complex, cross-functional security and IT programs from strategy through execution, mapping dependencies, aligning stakeholders, driving decisions, and holding teams accountable for outcomes.
Establish change-management practices that help technical and non-technical teams adopt new security policies, processes, tools, and operating models without creating unnecessary friction for the business.
Develop dashboards, decision-support mechanisms, and automated workflows that improve visibility, reduce manual effort, and help INFOSEC operate at scale.
Lead post-incident reviews and operational improvement initiatives, ensuring lessons learned are translated into durable process, control, and automation improvements.
Build, manage, coach, and develop a team of Technical Program Managers, establishing clear standards for planning, delivery, communication, and operational excellence.
You’ll work from our San Francisco office three days a week.
Bachelor’s degree or equivalent experience. A top-tier university background is preferred for this role.
8+ years of experience in strategy and operations, business operations, technical program management, security programs, or a related field, preferably in a high-growth technology, fintech, payments, or other regulated environment.
Experience owning complex, cross-functional programs end to end, including planning, dependency mapping, stakeholder alignment, execution tracking, risk management, and executive reporting.
Strong analytical and problem-solving skills, with the ability to deconstruct ambiguous problems, challenge assumptions, evaluate trade-offs, and recommend pragmatic solutions.
Exceptional written, verbal, and presentation skills, with the ability to communicate credibly with engineers and translate complex technical or risk topics for non-technical executives.
Demonstrated experience designing operating rhythms and performance-management mechanisms, such as annual planning, quarterly planning, OKRs, KPIs, QBRs, risk reviews, or executive dashboards.
Experience leading, coaching, or developing program managers or other operational professionals.
Strong ownership and self-direction, with a track record of identifying priorities, building structure in ambiguous environments, and delivering measurable outcomes without relying on detailed direction.
Experience serving as chief of staff to a CISO, CTO, senior security leader, or comparable technology executive, or experience leading strategy and operations within an INFOSEC organization.
Experience with information security, technology risk, governance, compliance, incident management, operational resilience, or security maturity programs.
Familiarity with security operating models and workflows spanning security engineering, corporate IT, GRC, risk management, identity and access management, endpoint security, vulnerability management, or incident response.
Experience translating regulatory, audit, privacy, or risk requirements into practical policies, processes, controls, and operating mechanisms in a financial services or payments environment.
Experience building automation-first operating processes, knowledge-management systems, or AI-assisted workflows that improve the leverage of security and technical teams.
Comfort operating in a high-growth environment with high standards, rapid iteration cycles, evolving priorities, and significant ambiguity.
Demonstrated alignment with Airwallex INFOSEC competencies, including grit, critical thinking, curiosity, impact orientation, and ownership.
You’re comfortable owning the roadmap yourself.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You value in-person collaboration and are happy being in the office three days a week.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Manager, Operations Strategy, Information Security, you’ll serve as a strategic and operational partner to the CISO and INFOSEC leadership team, building the planning processes, operating rhythms, reporting mechanisms, and cross-functional programs that help INFOSEC prioritize effectively, manage risk, and improve security maturity. You’ll translate complex technical and risk topics into clear decisions and actionable plans for Security Engineering, IT, Engineering, GRC, Legal, and executive stakeholders. You’ll establish scalable mechanisms for planning, performance management, knowledge sharing, change management, incident learning, and operational improvement, while building, managing, coaching, and growing a team of Technical Program Managers.\n\n\n\n - Build and run annual and quarterly planning processes for INFOSEC and IT, including roadmap development, prioritization, resource planning, and risk assessment exercises.\n\n - Coordinate and run QBRs and other operating reviews for INFOSEC and IT, preparing clear narratives on progress, risks, dependencies, decisions, and required leadership actions.\n\n - Implement tracking and reporting for INFOSEC OKRs, key risk indicators, maturity metrics, and operational health measures, embedding security outcomes into company-wide reports and updates.\n\n - Design, document, and continuously improve INFOSEC operating processes covering alert investigations, service requests, incident management, policy updates, and other core workflows.\n\n - Build and maintain a high-quality INFOSEC knowledge base that improves documentation accuracy, supports employee self-service, and enables AI-assisted security workflows.\n\n - Manage complex, cross-functional security and IT programs from strategy through execution, mapping dependencies, aligning stakeholders, driving decisions, and holding teams accountable for outcomes.\n\n - Establish change-management practices that help technical and non-technical teams adopt new security policies, processes, tools, and operating models without creating unnecessary friction for the business.\n\n - Develop dashboards, decision-support mechanisms, and automated workflows that improve visibility, reduce manual effort, and help INFOSEC operate at scale.\n\n - Lead post-incident reviews and operational improvement initiatives, ensuring lessons learned are translated into durable process, control, and automation improvements.\n\n - Build, manage, coach, and develop a team of Technical Program Managers, establishing clear standards for planning, delivery, communication, and operational excellence.\n\n\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Bachelor’s degree or equivalent experience. A top-tier university background is preferred for this role.\n\n - 8+ years of experience in strategy and operations, business operations, technical program management, security programs, or a related field, preferably in a high-growth technology, fintech, payments, or other regulated environment.\n\n - Experience owning complex, cross-functional programs end to end, including planning, dependency mapping, stakeholder alignment, execution tracking, risk management, and executive reporting.\n\n - Strong analytical and problem-solving skills, with the ability to deconstruct ambiguous problems, challenge assumptions, evaluate trade-offs, and recommend pragmatic solutions.\n\n - Exceptional written, verbal, and presentation skills, with the ability to communicate credibly with engineers and translate complex technical or risk topics for non-technical executives.\n\n - Demonstrated experience designing operating rhythms and performance-management mechanisms, such as annual planning, quarterly planning, OKRs, KPIs, QBRs, risk reviews, or executive dashboards.\n\n - Experience leading, coaching, or developing program managers or other operational professionals.\n\n - Strong ownership and self-direction, with a track record of identifying priorities, building structure in ambiguous environments, and delivering measurable outcomes without relying on detailed direction.\n\n\nPREFERRED\n\n - Experience serving as chief of staff to a CISO, CTO, senior security leader, or comparable technology executive, or experience leading strategy and operations within an INFOSEC organization.\n\n - Experience with information security, technology risk, governance, compliance, incident management, operational resilience, or security maturity programs.\n\n - Familiarity with security operating models and workflows spanning security engineering, corporate IT, GRC, risk management, identity and access management, endpoint security, vulnerability management, or incident response.\n\n - Experience translating regulatory, audit, privacy, or risk requirements into practical policies, processes, controls, and operating mechanisms in a financial services or payments environment.\n\n - Experience building automation-first operating processes, knowledge-management systems, or AI-assisted workflows that improve the leverage of security and technical teams.\n\n - Comfort operating in a high-growth environment with high standards, rapid iteration cycles, evolving priorities, and significant ambiguity.\n\n - Demonstrated alignment with Airwallex INFOSEC competencies, including grit, critical thinking, curiosity, impact orientation, and ownership.\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$270K – $320K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$270K - $320K","compensationTiers":[{"id":"a4c326f2-973e-45b3-b97c-0d39e77b9bb3","tierSummary":"$270K – $320K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"4b014971-297d-4ece-9903-4fac6df36af1","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"72132b6b-955e-494a-b5c6-359f9bc5a7d2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"74c56f29-3ea8-43df-a83e-f1792db207c8","summary":"$270K – $320K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":270000,"maxValue":320000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":270000,"maxValue":320000}]}},{"id":"90a50330-c64c-4e86-939e-1fc190653c1b","title":"Manager, Growth Lifecycle","department":"Strategy & Operations","team":"Growth & Revenue Systems","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-28T18:29:46.792+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/90a50330-c64c-4e86-939e-1fc190653c1b","applyUrl":"https://jobs.ashbyhq.com/airwallex/90a50330-c64c-4e86-939e-1fc190653c1b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll own the growth lifecycle across acquisition, activation, conversion, retention and expansion. You'll help turn customer signals into relevant journeys, next-best actions and measurable growth.
Build and improve lifecycle programmes that help businesses realise value from Airwallex's products at each stage of their journey.
Partner with Product, Sales, Marketing, Data and Engineering to turn customer signals into relevant journeys, next-best actions and measurable growth.
Use experimentation, automation and customer insight to identify opportunities, improve performance and scale what works.
You'll work from our Amsterdam office three days a week.
Essentials
Experience owning lifecycle, CRM, growth marketing or customer engagement programmes end to end.
A track record of using customer data, segmentation and experimentation to improve activation, retention or expansion.
Experience working cross-functionally with Product, Marketing, Sales, Data and Engineering teams.
Strong commercial and analytical judgment, with the ability to connect customer behaviour to business outcomes.
Experience operating in a high-growth environment where priorities evolve and you're expected to create structure from ambiguity.
Preferred
Experience in B2B SaaS, fintech, payments or another complex product environment.
Experience building automated, multi-channel customer journeys at scale.
Familiarity with marketing automation, customer data platforms, experimentation tools or product-led growth systems.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You come to the table with a point of view, not just a problem.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll own the growth lifecycle across acquisition, activation, conversion, retention and expansion. You'll help turn customer signals into relevant journeys, next-best actions and measurable growth.\n\n - Build and improve lifecycle programmes that help businesses realise value from Airwallex's products at each stage of their journey.\n\n - Partner with Product, Sales, Marketing, Data and Engineering to turn customer signals into relevant journeys, next-best actions and measurable growth.\n\n - Use experimentation, automation and customer insight to identify opportunities, improve performance and scale what works.\n\nYou'll work from our Amsterdam office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Experience owning lifecycle, CRM, growth marketing or customer engagement programmes end to end.\n\n - A track record of using customer data, segmentation and experimentation to improve activation, retention or expansion.\n\n - Experience working cross-functionally with Product, Marketing, Sales, Data and Engineering teams.\n\n - Strong commercial and analytical judgment, with the ability to connect customer behaviour to business outcomes.\n\n - Experience operating in a high-growth environment where priorities evolve and you're expected to create structure from ambiguity.\n\nPreferred\n\n - Experience in B2B SaaS, fintech, payments or another complex product environment.\n\n - Experience building automated, multi-channel customer journeys at scale.\n\n - Familiarity with marketing automation, customer data platforms, experimentation tools or product-led growth systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2681640c-c39b-44c8-98eb-6befe8b53451","title":"Product Marketer, T:0","department":"Marketing","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T16:56:15.691+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2681640c-c39b-44c8-98eb-6befe8b53451","applyUrl":"https://jobs.ashbyhq.com/airwallex/2681640c-c39b-44c8-98eb-6befe8b53451/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own how T:0 is positioned, understood, and chosen by its customers. You’ll combine customer research, positioning, exceptional writing, product content, launches, SEO, competitive intelligence, sales enablement, pricing and packaging to turn strategy into work customers can see and use. This is a production role as much as a thinking role: you might rewrite the homepage, record a product walkthrough, draft the newsletter, build a competitive one-pager for a live deal, and interview customers in the same week. You’ll work directly with our CEO, Product teams, Chief of Staff, Growth Marketer, and Founding GTM hire.
Own the ICP and know the customer better than anyone here. Run customer interviews and win/loss conversations continuously, sit in on sales calls, turn what you hear into messaging that lands, and share the learning with Product.
Own positioning and messaging. Build the core narrative — what T:0 is, why it matters, and why it’s different — plus the frameworks that keep the website, sales deck, launches, and content consistent. Test messaging with real prospects rather than relying on internal debate.
Write the website. Own the copy on every page while partnering with the Growth Marketer, who owns page builds, tests, and traffic.
Make product content, including product walkthroughs, explainers, demo videos, and launch assets. Move quickly in-house by default and bring in outside support when work genuinely needs production polish.
Run product launches. Build a repeatable launch motion covering narrative, assets, internal enablement, timing, and a clear read on whether the launch worked.
Own the blog and SEO content strategy. Decide what T:0 should rank for, write the briefs, and write the pieces that matter. Growth handles technical SEO and distribution.
Write the T:0 newsletter. Growth grows the list; you make it worth reading.
Own competitive intelligence. Know who T:0 is up against, keep comparisons current, and arm the sales team with material they can use on a call.
Build sales enablement materials, including one-pagers, objection handling, competitive battlecards, and demo narratives. The Founding GTM hire runs enablement with the Airwallex sales organisation; you build what they run.
Own pricing and packaging. Partner with the CEO and Product on pricing, tiers, and how the offer is explained.
Collect and use customer proof, including quotes, reviews, case studies, and logos, and put it in front of buyers.
You'll work from our San Francisco office three days a week.
Essentials
5+ years in product marketing, or an adjacent role where you personally owned positioning and shipped the assets that came from it.
Exceptional writing ability. This is the single highest bar in the process; you’ll be asked for samples and a short written exercise.
A track record of high output. You can walk us through what you shipped in a recent 90-day stretch, demonstrating volume and velocity rather than one flagship deliverable.
Experience conducting real customer research and showing how a specific insight changed specific messaging.
The ability to hold your own on a technical product. You don’t need a finance or accounting background, but you need to get deep into how things work rather than staying at the surface.
The ability to operate without a brief. Nobody here will hand you a prioritised queue.
Preferred
Fintech, accounting, or founder-finance-stack experience.
Experience as the first or only product marketer at a company.
Comfort recording and lightly editing your own product videos.
Aggressive use of AI tools for research, drafting, competitive monitoring, and content iteration.
Experience marketing to founders and early-stage operators.
You're comfortable owning the roadmap yourself.
You like defining your own space rather than staying in one narrow lane.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You come to the table with a point of view, not just a problem.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn how T:0 is positioned, understood, and chosen by its customers. You’ll combine customer research, positioning, exceptional writing, product content, launches, SEO, competitive intelligence, sales enablement, pricing and packaging to turn strategy into work customers can see and use. This is a production role as much as a thinking role: you might rewrite the homepage, record a product walkthrough, draft the newsletter, build a competitive one-pager for a live deal, and interview customers in the same week. You’ll work directly with our CEO, Product teams, Chief of Staff, Growth Marketer, and Founding GTM hire.\n\n - Own the ICP and know the customer better than anyone here. Run customer interviews and win/loss conversations continuously, sit in on sales calls, turn what you hear into messaging that lands, and share the learning with Product.\n\n - Own positioning and messaging. Build the core narrative — what T:0 is, why it matters, and why it’s different — plus the frameworks that keep the website, sales deck, launches, and content consistent. Test messaging with real prospects rather than relying on internal debate.\n\n - Write the website. Own the copy on every page while partnering with the Growth Marketer, who owns page builds, tests, and traffic.\n\n - Make product content, including product walkthroughs, explainers, demo videos, and launch assets. Move quickly in-house by default and bring in outside support when work genuinely needs production polish.\n\n - Run product launches. Build a repeatable launch motion covering narrative, assets, internal enablement, timing, and a clear read on whether the launch worked.\n\n - Own the blog and SEO content strategy. Decide what T:0 should rank for, write the briefs, and write the pieces that matter. Growth handles technical SEO and distribution.\n\n - Write the T:0 newsletter. Growth grows the list; you make it worth reading.\n\n - Own competitive intelligence. Know who T:0 is up against, keep comparisons current, and arm the sales team with material they can use on a call.\n\n - Build sales enablement materials, including one-pagers, objection handling, competitive battlecards, and demo narratives. The Founding GTM hire runs enablement with the Airwallex sales organisation; you build what they run.\n\n - Own pricing and packaging. Partner with the CEO and Product on pricing, tiers, and how the offer is explained.\n\n - Collect and use customer proof, including quotes, reviews, case studies, and logos, and put it in front of buyers.\n\nYou'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years in product marketing, or an adjacent role where you personally owned positioning and shipped the assets that came from it.\n\n - Exceptional writing ability. This is the single highest bar in the process; you’ll be asked for samples and a short written exercise.\n\n - A track record of high output. You can walk us through what you shipped in a recent 90-day stretch, demonstrating volume and velocity rather than one flagship deliverable.\n\n - Experience conducting real customer research and showing how a specific insight changed specific messaging.\n\n - The ability to hold your own on a technical product. You don’t need a finance or accounting background, but you need to get deep into how things work rather than staying at the surface.\n\n - The ability to operate without a brief. Nobody here will hand you a prioritised queue.\n\nPreferred\n\n - Fintech, accounting, or founder-finance-stack experience.\n\n - Experience as the first or only product marketer at a company.\n\n - Comfort recording and lightly editing your own product videos.\n\n - Aggressive use of AI tools for research, drafting, competitive monitoring, and content iteration.\n\n - Experience marketing to founders and early-stage operators.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You like defining your own space rather than staying in one narrow lane.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$140K – $210K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140K - $210K","compensationTiers":[{"id":"ab971e33-343f-47ce-9178-8303f0acaf49","tierSummary":"Base $140K – $210K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"5d332912-223f-4ee9-aec9-28129145eb47","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4ba03747-b89e-4840-a6dd-08c38616e8f7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7a819284-38fc-4ecb-8248-33f3f1aa215e","summary":"Base $140K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000}]}},{"id":"f9531500-512d-4fce-922c-97e7045e76ff","title":"Solutions Architect - Payments","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"US - New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-29T05:00:05.220+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f9531500-512d-4fce-922c-97e7045e76ff","applyUrl":"https://jobs.ashbyhq.com/airwallex/f9531500-512d-4fce-922c-97e7045e76ff/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market
What you’ll do
As a Solutions Architect you will own the technical pre-sales of complex client engagements that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements into solution designs and actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll provide technical trust, ensuring that every phase from pre‑sales through go‑live and early optimisation runs smoothly.
This role can be based in SF or NYC (3 days in office), with implementation coverage across the US.
Responsibilities:
Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
Partner with implementation and account management teams to translate customer requirements into scalable architectures.
Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
10+ years of experience in technical pre-sales, managing complex, multi‑stakeholder technology or financial services implementations.
10+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Preferred qualifications:
Hands‑on experience working on API‑based payments integrations/products.
Experience managing strategic or enterprise engagements as part of a broader account team, including navigating commercial sensitivities while protecting technical quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market\n\n \n\nWhat you’ll do\n\nAs a Solutions Architect you will own the technical pre-sales of complex client engagements that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements into solution designs and actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll provide technical trust, ensuring that every phase from pre‑sales through go‑live and early optimisation runs smoothly.\n\nThis role can be based in SF or NYC (3 days in office), with implementation coverage across the US.\n\n \n\nResponsibilities:\n\n - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.\n\n - Partner with implementation and account management teams to translate customer requirements into scalable architectures.\n\n - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.\n\n - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.\n\n - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.\n\n - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.\n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.\n\n - 10+ years of experience in technical pre-sales, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 10+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n \n\nPreferred qualifications:\n\n - Hands‑on experience working on API‑based payments integrations/products.\n\n - Experience managing strategic or enterprise engagements as part of a broader account team, including navigating commercial sensitivities while protecting technical quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$200K – $300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$200K - $300K","compensationTiers":[{"id":"f29132e5-a8a9-43e2-89e8-8bb3999931b6","tierSummary":"$200K – $300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"d55e4b7c-2016-4ca2-8596-0a2e6a0ebdaa","summary":"$200K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":300000},{"id":"23f2d89c-22da-4fe2-9d88-98efbe99fbd2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"12fcbe6f-bc70-43e6-8667-86a4131d19a7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"af22a815-44f3-4217-ab91-c9861a949c45","title":"Senior Software Engineer, Infrastructure (Data & AI)","department":"Engineering","team":"Infrastructure & Productivity","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T08:21:03.683+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/af22a815-44f3-4217-ab91-c9861a949c45","applyUrl":"https://jobs.ashbyhq.com/airwallex/af22a815-44f3-4217-ab91-c9861a949c45/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and operate the infrastructure that powers Airwallex’s data and AI platforms. You’ll design highly available systems on Kubernetes and public cloud platforms, and develop scalable foundations for streaming, batch processing, and real-time workloads using technologies such as Kafka, Spark, and Flink.
Build and operate highly available data and AI infrastructure on Kubernetes and public cloud platforms.
Develop scalable foundations for streaming, batch processing, and real-time data workloads using technologies such as Kafka, Spark, and Flink.
Evolve AI infrastructure, including AI gateways, model-routing layers, traffic management, rate limiting, authentication, observability, and usage controls.
Deliver self-service capabilities that help data, AI, and application teams deploy and operate workloads safely and independently.
Partner across engineering disciplines to turn emerging data and AI requirements into durable platform capabilities.
Improve the scalability, reliability, and efficiency of our data and AI infrastructure, while reducing the operational effort required to deploy and manage workloads.
This role is based in Seoul, South Korea.
Address: Units 1006, Partners Tower, 83 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, 08589 서울 금천구 가산디지털1로 83, 1006 호(가산동, 파트너스타워)
5+ years in DevOps, SRE, or platform engineering, owning production systems end to end.
Strong experience designing, operating, and troubleshooting production Kubernetes environments.
Experience building or operating distributed data infrastructure with technologies such as Kafka, Spark, or Flink, or experience developing AI infrastructure such as AI gateways or model-routing platforms.
Hands-on experience with at least one major public cloud platform, such as AWS, Google Cloud, or Microsoft Azure.
Strong knowledge of cloud and container networking, including DNS, load balancing, ingress, service discovery, TLS, routing, and network security.
Proficiency in one or more of Go, Python, or Java, with experience writing maintainable production software.
A solid understanding of distributed-systems concepts, including availability, consistency, fault tolerance, backpressure, and horizontal scalability.
Experience operating critical infrastructure using infrastructure-as-code, automated delivery, and modern observability practices.
Strong debugging skills and the ability to work methodically across multiple layers of a complex system.
Clear communication skills and a track record of collaborating effectively across engineering disciplines.
An ownership mindset: you identify important problems, drive them to resolution, and improve the underlying system rather than treating symptoms.
Platform engineering experience, particularly building internal developer platforms or paved-road workflows used by multiple engineering teams.
Hands-on experience with serving technologies such as SGLang, vLLM, or NVIDIA Triton Inference Server.
Knowledge of GPU scheduling, batching, model parallelism, memory management, autoscaling, and inference-performance optimization.
Experience improving the cost efficiency of large-scale data processing or AI inference workloads.
Contributions to infrastructure, data-platform, Kubernetes, or AI-serving open-source projects.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and operate the infrastructure that powers Airwallex’s data and AI platforms. You’ll design highly available systems on Kubernetes and public cloud platforms, and develop scalable foundations for streaming, batch processing, and real-time workloads using technologies such as Kafka, Spark, and Flink.\n\n - Build and operate highly available data and AI infrastructure on Kubernetes and public cloud platforms.\n\n - Develop scalable foundations for streaming, batch processing, and real-time data workloads using technologies such as Kafka, Spark, and Flink.\n\n - Evolve AI infrastructure, including AI gateways, model-routing layers, traffic management, rate limiting, authentication, observability, and usage controls.\n\n - Deliver self-service capabilities that help data, AI, and application teams deploy and operate workloads safely and independently.\n\n - Partner across engineering disciplines to turn emerging data and AI requirements into durable platform capabilities.\n\n - Improve the scalability, reliability, and efficiency of our data and AI infrastructure, while reducing the operational effort required to deploy and manage workloads.\n\nThis role is based in Seoul, South Korea.\n\nAddress: Units 1006, Partners Tower, 83 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, 08589 서울 금천구 가산디지털1로 83, 1006 호(가산동, 파트너스타워)\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years in DevOps, SRE, or platform engineering, owning production systems end to end.\n\n - Strong experience designing, operating, and troubleshooting production Kubernetes environments.\n\n - Experience building or operating distributed data infrastructure with technologies such as Kafka, Spark, or Flink, or experience developing AI infrastructure such as AI gateways or model-routing platforms.\n\n - Hands-on experience with at least one major public cloud platform, such as AWS, Google Cloud, or Microsoft Azure.\n\n - Strong knowledge of cloud and container networking, including DNS, load balancing, ingress, service discovery, TLS, routing, and network security.\n\n - Proficiency in one or more of Go, Python, or Java, with experience writing maintainable production software.\n\n - A solid understanding of distributed-systems concepts, including availability, consistency, fault tolerance, backpressure, and horizontal scalability.\n\n - Experience operating critical infrastructure using infrastructure-as-code, automated delivery, and modern observability practices.\n\n - Strong debugging skills and the ability to work methodically across multiple layers of a complex system.\n\n - Clear communication skills and a track record of collaborating effectively across engineering disciplines.\n\n - An ownership mindset: you identify important problems, drive them to resolution, and improve the underlying system rather than treating symptoms.\n\n\nPREFERRED\n\n - Platform engineering experience, particularly building internal developer platforms or paved-road workflows used by multiple engineering teams.\n\n - Hands-on experience with serving technologies such as SGLang, vLLM, or NVIDIA Triton Inference Server.\n\n - Knowledge of GPU scheduling, batching, model parallelism, memory management, autoscaling, and inference-performance optimization.\n\n - Experience improving the cost efficiency of large-scale data processing or AI inference workloads.\n\n - Contributions to infrastructure, data-platform, Kubernetes, or AI-serving open-source projects.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Infrastructure & Productivity team at Airwallex builds the technical foundation that allows our global engineering organization to scale. Our customers are our fellow engineers, and our mission is to make their daily work faster, safer, and more effective by managing the core platforms everyone relies on, from Kubernetes and Kafka to CI/CD pipelines and observability systems. The real challenge lies in keeping these global systems highly reliable and secure while simultaneously optimizing cloud costs, automating manual support, and driving standardization without slowing down product delivery. We operate under the philosophy that best practices should be the path of least resistance, not a forced mandate. If you're a systems thinker who wants to work close to the core of the company and directly shape how we build, deploy, and scale software worldwide, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4dd7b61b-bb2a-4163-95cb-7a63cd5cc70d","title":"Senior Manager, Product Success, T:0","department":"Strategy & Operations","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T16:58:28.522+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4dd7b61b-bb2a-4163-95cb-7a63cd5cc70d","applyUrl":"https://jobs.ashbyhq.com/airwallex/4dd7b61b-bb2a-4163-95cb-7a63cd5cc70d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own customer success from day zero for T:0’s AI-native accounting platform, helping finance leaders turn complex accounting workflows into reliable, measurable operational outcomes.
Partner directly with founders, accountants, and mid-market Controllers to translate accounting policies such as ASC 606 into automated logic, configure and tune AI financial agents, and map account structures to each customer’s business rules and data pipelines.
Build evidence-based onboarding strategies and repeatable deployment playbooks that reduce friction and accelerate time to value across customers ranging from founder-led startups to established mid-market businesses.
Act as the internal customer advocate by partnering with Product, Engineering, and GTM to improve workflows and ensure customer needs are represented in product development.
Track usage, proactively mitigate risks, identify expansion opportunities, and drive long-term platform adoption.
You’ll work from our San Francisco office three days a week.
Essentials
Strong background in accounting or finance, including a solid grasp of revenue recognition, ASC 606, and modern ERP systems.
Ability to speak fluently about accounting with Controllers and about data and APIs with Engineers.
Experience working directly with customers in customer success, implementations, technical account management, product operations, or a related function.
Experience applying an accounting or finance background to customer deployments, operational workflows, or product adoption.
Exceptional organisational skills and a track record of managing complex stakeholder environments and delivering against aggressive deadlines.
Comfort solving ambiguous problems and taking ownership in a high-impact, 0-to-1 environment.
Strong interest in emerging technology, including the ability to prompt, configure, and optimise autonomous systems for complex, deterministic financial rules.
Preferred
CPA license or substantial experience in audit, including Big Four experience, revenue management, or accounting leadership.
Ability to independently use analytics platforms to interpret platform health, onboarding data, and user behaviour.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
T:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own customer success from day zero for T:0’s AI-native accounting platform, helping finance leaders turn complex accounting workflows into reliable, measurable operational outcomes.\n\n - Partner directly with founders, accountants, and mid-market Controllers to translate accounting policies such as ASC 606 into automated logic, configure and tune AI financial agents, and map account structures to each customer’s business rules and data pipelines.\n\n - Build evidence-based onboarding strategies and repeatable deployment playbooks that reduce friction and accelerate time to value across customers ranging from founder-led startups to established mid-market businesses.\n\n - Act as the internal customer advocate by partnering with Product, Engineering, and GTM to improve workflows and ensure customer needs are represented in product development.\n\n - Track usage, proactively mitigate risks, identify expansion opportunities, and drive long-term platform adoption.\n\nYou’ll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Strong background in accounting or finance, including a solid grasp of revenue recognition, ASC 606, and modern ERP systems.\n\n - Ability to speak fluently about accounting with Controllers and about data and APIs with Engineers.\n\n - Experience working directly with customers in customer success, implementations, technical account management, product operations, or a related function.\n\n - Experience applying an accounting or finance background to customer deployments, operational workflows, or product adoption.\n\n - Exceptional organisational skills and a track record of managing complex stakeholder environments and delivering against aggressive deadlines.\n\n - Comfort solving ambiguous problems and taking ownership in a high-impact, 0-to-1 environment.\n\n - Strong interest in emerging technology, including the ability to prompt, configure, and optimise autonomous systems for complex, deterministic financial rules.\n\nPreferred\n\n - CPA license or substantial experience in audit, including Big Four experience, revenue management, or accounting leadership.\n\n - Ability to independently use analytics platforms to interpret platform health, onboarding data, and user behaviour.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nT:0's mission is to make finance run itself. We're building an AI-native accounting platform that closes the books, reconciles, and reports continuously, so founders can stop managing their finances and start using them to run the business. The hard part isn't adding AI to accounting. It's making AI you can trust with the books. We use AI to understand how a business works, then run the actual accounting on strict, checkable rules, and no black box deciding the numbers. That's why customers pick us over both the legacy tools they've outgrown and the AI wrappers they don't trust. And bookkeeping is just the start: we're building toward a full financial operating system for how companies account, plan, and operate. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. We sit inside Airwallex, which means startup speed with a scaled company's infrastructure, distribution, and capital behind us. You'll work directly from real customer pain, own outcomes end to end, and ship fast.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $220K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $220K","compensationTiers":[{"id":"6580e87a-37f6-49d5-b82a-7d657773dfc5","tierSummary":"Base $150K – $220K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"cc459cb5-6db0-4a97-ac39-fc85dd60ba65","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9881d86a-a2b0-4538-8539-90f06290f21e","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"277c3cd9-e115-4a14-b869-68d84f7c220d","summary":"Base $150K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}},{"id":"6740fbbf-da73-4d34-a0a6-056058bdcff2","title":"Senior Manager - Solution Engineering (APAC)","department":"Merchant Services","team":"Solutions Engineering","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T07:06:21.449+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6740fbbf-da73-4d34-a0a6-056058bdcff2","applyUrl":"https://jobs.ashbyhq.com/airwallex/6740fbbf-da73-4d34-a0a6-056058bdcff2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead and develop a Solutions Engineering team supporting Enterprise and SME sales organisations across APAC. You'll shape how the team designs solutions, partners with customers and scales its impact across the region.
Lead and develop a Solutions Engineering team supporting Enterprise and SME sales organisations across APAC
Partner with Sales, Product, Engineering, Legal, Operations and senior customer stakeholders to design solutions that meet complex business goals
Own the technical components of the end-to-end sales cycle, from discovery and solution design through API integration and successful go-live
Lead the RFP management process, improving consistency and accuracy across responses while coordinating input from cross-functional teams
Manage team outcomes, deliver OKRs and allocate resources to meet customer schedules and objectives
Act as a trusted technical advisor on Airwallex's financial infrastructure platform, helping organisations grow their businesses globally
Take ownership of the most challenging solution projects, using strong customer-facing and consulting experience to navigate ambiguity and deliver outcomes
Shape the team's processes, capabilities and operating model as Solutions Engineering continues to scale across APAC
You'll work from our Singapore office five days a week.
Essentials
A bachelor's degree in a STEM discipline, with strong academic achievement
8+ years' experience in a customer-facing engineering role such as Solutions Consultant, Solutions Architect or Sales Engineer, ideally within a global software enterprise
At least 2 years' experience leading or managing a team
Strong organisational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers
A strong problem-solving mindset and the ability to work with customers, partners and Engineering teams to develop new products and solutions
Executive engagement skills and presence, with the ability to build credibility and strong relationships with decision-makers at all levels
Experience managing complex solution projects and overseeing successful customer go-lives
The ability to work independently, make sound decisions in ambiguous circumstances and develop a clear path forward with customers
Preferred
Knowledge of the payments domain or financial services
Hands-on experience developing product solutions, either internally or in a consulting role
Experience leading RFP responses and coordinating complex cross-functional inputs
A strategic and creative approach to identifying challenges and overcoming difficult obstacles
A strong track record of learning quickly and actively building domain knowledge
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office five days a week.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
Merchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.
The mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.
This is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead and develop a Solutions Engineering team supporting Enterprise and SME sales organisations across APAC. You'll shape how the team designs solutions, partners with customers and scales its impact across the region.\n\n\n\n - Lead and develop a Solutions Engineering team supporting Enterprise and SME sales organisations across APAC\n\n - Partner with Sales, Product, Engineering, Legal, Operations and senior customer stakeholders to design solutions that meet complex business goals\n\n - Own the technical components of the end-to-end sales cycle, from discovery and solution design through API integration and successful go-live\n\n - Lead the RFP management process, improving consistency and accuracy across responses while coordinating input from cross-functional teams\n\n - Manage team outcomes, deliver OKRs and allocate resources to meet customer schedules and objectives\n\n - Act as a trusted technical advisor on Airwallex's financial infrastructure platform, helping organisations grow their businesses globally\n\n - Take ownership of the most challenging solution projects, using strong customer-facing and consulting experience to navigate ambiguity and deliver outcomes\n\n - Shape the team's processes, capabilities and operating model as Solutions Engineering continues to scale across APAC\n\n\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n\n\n - A bachelor's degree in a STEM discipline, with strong academic achievement\n\n - 8+ years' experience in a customer-facing engineering role such as Solutions Consultant, Solutions Architect or Sales Engineer, ideally within a global software enterprise\n\n - At least 2 years' experience leading or managing a team\n\n - Strong organisational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers\n\n - A strong problem-solving mindset and the ability to work with customers, partners and Engineering teams to develop new products and solutions\n\n - Executive engagement skills and presence, with the ability to build credibility and strong relationships with decision-makers at all levels\n\n - Experience managing complex solution projects and overseeing successful customer go-lives\n\n - The ability to work independently, make sound decisions in ambiguous circumstances and develop a clear path forward with customers\n\n\n\nPreferred\n\n\n\n - Knowledge of the payments domain or financial services\n\n - Hands-on experience developing product solutions, either internally or in a consulting role\n\n - Experience leading RFP responses and coordinating complex cross-functional inputs\n\n - A strategic and creative approach to identifying challenges and overcoming difficult obstacles\n\n - A strong track record of learning quickly and actively building domain knowledge\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMerchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.\n\n\n\nThe mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.\n\n\n\nThis is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5aa922f2-51cc-46b5-90ba-f06fcdfc2da6","title":"Manager, Sales Development, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T07:32:22.930+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5aa922f2-51cc-46b5-90ba-f06fcdfc2da6","applyUrl":"https://jobs.ashbyhq.com/airwallex/5aa922f2-51cc-46b5-90ba-f06fcdfc2da6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Sales Development team creates the qualified pipeline that fuels new customer acquisition across Australia. You'll lead the strategy, execution and performance of the Melbourne team while developing the next generation of sales talent.
Build and scale a high-performing Sales Development team focused on qualified pipeline creation across SME & Growth segments
Improve pipeline quality and conversion by refining ideal customer profiles, account prioritisation, messaging and qualification
Coach Sales Development Representatives on prospecting, discovery, objection handling and handoff quality, helping them progress toward future Account Executive and other go-to-market opportunities
Establish clear performance metrics, dashboards and operating rhythms that improve activity quality, pipeline visibility and forecasting
Partner with Account Executives, Marketing, Revenue Operations and Sales leadership to improve lead flow, campaign execution, territory coverage and handoffs
Use AI, automation and sales tools to improve account research, personalisation, prospecting efficiency and team productivity
You'll work from our Melbourne office three days a week.
Essentials
At least four years of experience in B2B sales, Sales Development or go-to-market roles, ideally in SaaS, fintech, payments or a scaling business
Experience directly managing or player-coaching Sales Development Representatives
A track record of generating qualified pipeline and improving team performance against commercial goals
Strong commercial judgment, with the ability to define and refine ideal customer profiles and prioritise high-impact opportunities
Experience coaching sales teams on messaging, discovery, objection handling, qualification and effective handoffs
Strong analytical, organisational and communication skills, with the ability to use performance data to guide decisions
Preferred
Experience scaling a Sales Development team in a high-growth fintech, payments or SaaS business
Experience using Salesforce and sales engagement, automation or enrichment tools to improve prospecting and reporting
Experience creating Sales Development Representative onboarding, enablement, career development or succession pathways
Experience partnering across Sales, Marketing, Revenue Operations and Enablement to improve the commercial operating model
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You’re motivated by working alongside people whose ambition pushes you to raise your own bar.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nMANAGER, SALES DEVELOPMENT, SME & GROWTH\n\n\nHOW YOU'LL MAKE IMPACT\n\nThe SME & Growth Sales Development team creates the qualified pipeline that fuels new customer acquisition across Australia. You'll lead the strategy, execution and performance of the Melbourne team while developing the next generation of sales talent.\n\n - Build and scale a high-performing Sales Development team focused on qualified pipeline creation across SME & Growth segments\n\n - Improve pipeline quality and conversion by refining ideal customer profiles, account prioritisation, messaging and qualification\n\n - Coach Sales Development Representatives on prospecting, discovery, objection handling and handoff quality, helping them progress toward future Account Executive and other go-to-market opportunities\n\n - Establish clear performance metrics, dashboards and operating rhythms that improve activity quality, pipeline visibility and forecasting\n\n - Partner with Account Executives, Marketing, Revenue Operations and Sales leadership to improve lead flow, campaign execution, territory coverage and handoffs\n\n - Use AI, automation and sales tools to improve account research, personalisation, prospecting efficiency and team productivity\n\nYou'll work from our Melbourne office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - At least four years of experience in B2B sales, Sales Development or go-to-market roles, ideally in SaaS, fintech, payments or a scaling business\n\n - Experience directly managing or player-coaching Sales Development Representatives\n\n - A track record of generating qualified pipeline and improving team performance against commercial goals\n\n - Strong commercial judgment, with the ability to define and refine ideal customer profiles and prioritise high-impact opportunities\n\n - Experience coaching sales teams on messaging, discovery, objection handling, qualification and effective handoffs\n\n - Strong analytical, organisational and communication skills, with the ability to use performance data to guide decisions\n\nPreferred\n\n - Experience scaling a Sales Development team in a high-growth fintech, payments or SaaS business\n\n - Experience using Salesforce and sales engagement, automation or enrichment tools to improve prospecting and reporting\n\n - Experience creating Sales Development Representative onboarding, enablement, career development or succession pathways\n\n - Experience partnering across Sales, Marketing, Revenue Operations and Enablement to improve the commercial operating model\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You’re motivated by working alongside people whose ambition pushes you to raise your own bar.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"843e9be9-acf4-4fc9-a004-d8ec4e923073","title":"Account Executive, Payments & Billing","department":"Enterprise Business","team":"Product GTM, Enterprise","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"HK - Hong Kong SAR","address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}}}],"publishedAt":"2026-10-22T05:58:55.293+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/843e9be9-acf4-4fc9-a004-d8ec4e923073","applyUrl":"https://jobs.ashbyhq.com/airwallex/843e9be9-acf4-4fc9-a004-d8ec4e923073/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
As an Account Executive, Payments & Billing, you will drive net-new revenue across SME, Mid-Market, and Enterprise segments in Asia. You will own the full sales cycle end-to-end, unlocking adoption for Airwallex’s payments, invoicing, and subscription platforms. Partnering closely with Product and Engineering, you will solve complex revenue workflows for clients and shape how our core billing infrastructure scales across the region. This role is based in Singapore or Hong Kong.
Revenue Generation: Drive net-new adoption of Airwallex's Payments and Billing solutions—including card acquiring, alternative payment methods, invoicing, and subscription management—across SME, Mid-Market, and Enterprise prospects across Asia.
Full Sales Cycle Ownership: Own the complete sales cycle across your territory, from prospecting and qualification through to solution design, complex multi-stakeholder negotiation, close, and handover to post-sales teams, while consistently delivering against net-new customer acquisition and revenue targets.
Solution Architecture: Lead structured discovery to understand customers' billing, payments, and revenue workflows, then collaborate with Product, Solutions Engineering, and other internal experts to architect tailored solutions that combine Airwallex's Payments, Billing, and broader financial capabilities (including card acquiring, local payment methods, Global Accounts, and FX).
Executive Presentations: Lead high‑quality presentations and demos tailored to multiple stakeholders—including C-level decision-makers (CFO, CTO, CEO, and Head of Payments)—clearly articulating the commercial and operational value of Airwallex Billing & Payments.
Network & Business Development: Leverage your industry network across Asia to open doors, secure new high-value customers, and create references, including case studies, early adopter testimonials, and joint success stories.
Cross-Functional Go-To-Market: Partner closely with Strategy, Revenue Operations, and Product Marketing to build targeted campaigns, market segmentation, and localized sales plays that accelerate payments and billing adoption in the Asian market.
Pipeline Management: Maintain accurate pipeline, forecasting, and CRM hygiene to give clear visibility of coverage, risks, and opportunities across your regional territory.
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualification
4-7 years of experience in an Account Executive, Business Development, or Product Sales role in fintech or B2B payments, with a proven track record of selling into SME, Mid-Market, or Enterprise segments.
Deep Payments Domain Expertise: Thorough understanding of card acquiring and regional alternative payment methods across Asia, including how different payment rails impact conversion, risk, and economics.
Billing / SaaS Closing Experience: Demonstrated closing experience selling a Billing or Revenue product (e.g., subscription management, invoicing, usage‑based billing, or similar SaaS billing platforms) with clear ownership of end‑to‑end sales cycles.
Solution Selling Ability: Ability to understand complex technical and commercial requirements across billing, payments, and multi‑product solutions, translating them into compelling commercial proposals.
Cross-Functional Execution: Demonstrated success selling in cross‑functional commercial environments, collaborating with sales, product, operations, legal, and partnership teams.
Deal Structuring: Proven ability to structure, negotiate, and close high‑impact, complex deals in regulated or fast-scaling environments.
Executive Presence: Strong presentation and senior stakeholder management skills, comfortable engaging CFO, CTO, and Head of Payments personas.
Autonomy & Agility: High degree of autonomy and structure, with a track record of executing effectively in fast‑changing, ambiguous regional contexts.
Communication: Strong verbal and written communication skills, with the ability to align technical and non‑technical audiences and lead multi‑stakeholder discussions.
Preferred Qualifications:
Target Audience Experience: Experience selling into finance, revenue operations, product, or engineering teams at SaaS, marketplace, fintech, or subscription-driven businesses.
Tool & Platform Familiarity: Hands‑on familiarity with leading billing or revenue tools (e.g., Stripe Billing, Chargebee, Zuora, Recurly) or equivalent enterprise software platforms.
Global & Cross-Border Money Movement: Exposure to global payments, FX, or multi‑currency financial products, and how these intersect with regional billing and revenue workflows in Asia.
Technical Aptitude: Comfort engaging in discussions about APIs, developer integrations, and data flows with technical stakeholders.
Scale-Up Mindset: Ability to thrive in a fast-paced, high-growth environment with a high sense of ownership, resilience, rapid experimentation, and a bias to action.
Vertical Expertise: Deep domain expertise in one or more key verticals in Asia where payment processing is critical (e.g., eCommerce, SaaS, online marketplaces, or travel).
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nATTRIBUTES WE VALUE\n\nWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.\n\nYou're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.\n\n\n\nWHAT YOU'LL DO\n\nAs an Account Executive, Payments & Billing, you will drive net-new revenue across SME, Mid-Market, and Enterprise segments in Asia. You will own the full sales cycle end-to-end, unlocking adoption for Airwallex’s payments, invoicing, and subscription platforms. Partnering closely with Product and Engineering, you will solve complex revenue workflows for clients and shape how our core billing infrastructure scales across the region. This role is based in Singapore or Hong Kong.\n\n\n\nRESPONSIBILITIES\n\n - Revenue Generation: Drive net-new adoption of Airwallex's Payments and Billing solutions—including card acquiring, alternative payment methods, invoicing, and subscription management—across SME, Mid-Market, and Enterprise prospects across Asia.\n\n - Full Sales Cycle Ownership: Own the complete sales cycle across your territory, from prospecting and qualification through to solution design, complex multi-stakeholder negotiation, close, and handover to post-sales teams, while consistently delivering against net-new customer acquisition and revenue targets.\n\n - Solution Architecture: Lead structured discovery to understand customers' billing, payments, and revenue workflows, then collaborate with Product, Solutions Engineering, and other internal experts to architect tailored solutions that combine Airwallex's Payments, Billing, and broader financial capabilities (including card acquiring, local payment methods, Global Accounts, and FX).\n\n - Executive Presentations: Lead high‑quality presentations and demos tailored to multiple stakeholders—including C-level decision-makers (CFO, CTO, CEO, and Head of Payments)—clearly articulating the commercial and operational value of Airwallex Billing & Payments.\n\n - Network & Business Development: Leverage your industry network across Asia to open doors, secure new high-value customers, and create references, including case studies, early adopter testimonials, and joint success stories.\n\n - Cross-Functional Go-To-Market: Partner closely with Strategy, Revenue Operations, and Product Marketing to build targeted campaigns, market segmentation, and localized sales plays that accelerate payments and billing adoption in the Asian market.\n\n - Pipeline Management: Maintain accurate pipeline, forecasting, and CRM hygiene to give clear visibility of coverage, risks, and opportunities across your regional territory.\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum Qualification\n\n - 4-7 years of experience in an Account Executive, Business Development, or Product Sales role in fintech or B2B payments, with a proven track record of selling into SME, Mid-Market, or Enterprise segments.\n\n - Deep Payments Domain Expertise: Thorough understanding of card acquiring and regional alternative payment methods across Asia, including how different payment rails impact conversion, risk, and economics.\n\n - Billing / SaaS Closing Experience: Demonstrated closing experience selling a Billing or Revenue product (e.g., subscription management, invoicing, usage‑based billing, or similar SaaS billing platforms) with clear ownership of end‑to‑end sales cycles.\n\n - Solution Selling Ability: Ability to understand complex technical and commercial requirements across billing, payments, and multi‑product solutions, translating them into compelling commercial proposals.\n\n - Cross-Functional Execution: Demonstrated success selling in cross‑functional commercial environments, collaborating with sales, product, operations, legal, and partnership teams.\n\n - Deal Structuring: Proven ability to structure, negotiate, and close high‑impact, complex deals in regulated or fast-scaling environments.\n\n - Executive Presence: Strong presentation and senior stakeholder management skills, comfortable engaging CFO, CTO, and Head of Payments personas.\n\n - Autonomy & Agility: High degree of autonomy and structure, with a track record of executing effectively in fast‑changing, ambiguous regional contexts.\n\n - Communication: Strong verbal and written communication skills, with the ability to align technical and non‑technical audiences and lead multi‑stakeholder discussions.\n\n \n\nPreferred Qualifications:\n\n - Target Audience Experience: Experience selling into finance, revenue operations, product, or engineering teams at SaaS, marketplace, fintech, or subscription-driven businesses.\n\n - Tool & Platform Familiarity: Hands‑on familiarity with leading billing or revenue tools (e.g., Stripe Billing, Chargebee, Zuora, Recurly) or equivalent enterprise software platforms.\n\n - Global & Cross-Border Money Movement: Exposure to global payments, FX, or multi‑currency financial products, and how these intersect with regional billing and revenue workflows in Asia.\n\n - Technical Aptitude: Comfort engaging in discussions about APIs, developer integrations, and data flows with technical stakeholders.\n\n - Scale-Up Mindset: Ability to thrive in a fast-paced, high-growth environment with a high sense of ownership, resilience, rapid experimentation, and a bias to action.\n\n - Vertical Expertise: Deep domain expertise in one or more key verticals in Asia where payment processing is critical (e.g., eCommerce, SaaS, online marketplaces, or travel).\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c8ebc2ab-4ad8-40b9-ab8a-59888596f853","title":"Senior Product Engineer, CoE","department":"Operations","team":"Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T12:06:56.300+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c8ebc2ab-4ad8-40b9-ab8a-59888596f853","applyUrl":"https://jobs.ashbyhq.com/airwallex/c8ebc2ab-4ad8-40b9-ab8a-59888596f853/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Reporting directly to the CFO, you’ll shape the future of Airwallex’s Finance team at the intersection of strategy, technology, and execution.
You’ll define and deliver the future of our global Finance function by diagnosing gaps, designing the target state, and building the solutions that get us there. You’ll connect processes, data, and platforms; make thoughtful build-versus-buy decisions; and align stakeholders around a clear transformation journey.
You’ll embed deeply with global Finance teams to identify high-impact use cases, own the AI transformation roadmap, take technical solutions from prototype to production, and codify effective working patterns into reusable building blocks. You’ll also help drive adoption, upskilling, and accountability by tracking and communicating the outcomes of your work.
You’ll work from our London office three days a week.
Essentials
5+ years of software or forward-deployed engineering experience.
Strong product sense, with the ability to evaluate engineering decisions through a commercial lens and connect technical work to user experience and business impact.
Comfort with ambiguity and the ability to independently map technical specifications from high-level direction.
A pragmatic, resourceful, and self-directed approach to solving technical and organisational blockers.
The ability to discuss deep technical trade-offs with infrastructure teams and present clear, simplified product outcomes to executive stakeholders.
Preferred
Strong academic credentials from a top-tier university.
Experience in top-tier management consulting, systems integration, or digital transformation leadership.
Hands-on experience with Finance systems such as SAP, Oracle, or NetSuite, and automation or AI tools such as machine-learning-based reconciliation and workflow platforms.
Familiarity with data architecture, analytics, and business intelligence to support decision-making and measure impact.
Experience building software that uses generative AI, LLMs, or automated agent workflows.
Experience in fintech, payments, multi-currency ledgering, or regulated financial systems.
Prior experience as a founder, founding engineer, or early employee.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You come to the table with a point of view, not just a problem.
Finance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.
This is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nReporting directly to the CFO, you’ll shape the future of Airwallex’s Finance team at the intersection of strategy, technology, and execution.\n\nYou’ll define and deliver the future of our global Finance function by diagnosing gaps, designing the target state, and building the solutions that get us there. You’ll connect processes, data, and platforms; make thoughtful build-versus-buy decisions; and align stakeholders around a clear transformation journey.\n\nYou’ll embed deeply with global Finance teams to identify high-impact use cases, own the AI transformation roadmap, take technical solutions from prototype to production, and codify effective working patterns into reusable building blocks. You’ll also help drive adoption, upskilling, and accountability by tracking and communicating the outcomes of your work.\n\nYou’ll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of software or forward-deployed engineering experience.\n\n - Strong product sense, with the ability to evaluate engineering decisions through a commercial lens and connect technical work to user experience and business impact.\n\n - Comfort with ambiguity and the ability to independently map technical specifications from high-level direction.\n\n - A pragmatic, resourceful, and self-directed approach to solving technical and organisational blockers.\n\n - The ability to discuss deep technical trade-offs with infrastructure teams and present clear, simplified product outcomes to executive stakeholders.\n\nPreferred\n\n - Strong academic credentials from a top-tier university.\n\n - Experience in top-tier management consulting, systems integration, or digital transformation leadership.\n\n - Hands-on experience with Finance systems such as SAP, Oracle, or NetSuite, and automation or AI tools such as machine-learning-based reconciliation and workflow platforms.\n\n - Familiarity with data architecture, analytics, and business intelligence to support decision-making and measure impact.\n\n - Experience building software that uses generative AI, LLMs, or automated agent workflows.\n\n - Experience in fintech, payments, multi-currency ledgering, or regulated financial systems.\n\n - Prior experience as a founder, founding engineer, or early employee.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.\n\nThis is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"39069d1d-9a56-4ef2-b326-8cc1f46a25f9","title":"Senior Data Engineer, Knowledge Platform, Foundational Data","department":"Engineering","team":"Knowledge Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T07:56:29.077+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/39069d1d-9a56-4ef2-b326-8cc1f46a25f9","applyUrl":"https://jobs.ashbyhq.com/airwallex/39069d1d-9a56-4ef2-b326-8cc1f46a25f9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Knowledge Platform is building the data foundations that support critical business and AI use cases across Airwallex. You'll own reliable, scalable data solutions end to end while helping raise the bar for technical design and execution.
Design and build scalable data pipelines and data models that power critical use cases across Knowledge Platform teams and business domains.
Partner closely with engineering and cross-functional stakeholders to turn ambiguous data needs into reliable, well-structured solutions that support decision-making and product development.
Own projects end to end, from system and pipeline design through performance, monitoring, and ongoing improvements in data quality and reliability.
Raise the bar on technical design and execution as a senior member of the team, bringing strong engineering judgment, practical problem-solving, and a high standard of ownership.
You'll work from our Singapore office five days a week.
Bachelor’s degree or higher in Computer Science, Computer Engineering or a related field.
At least five years of experience designing and implementing scalable ETL pipelines, across batch and real-time workflows, using technologies such as DBT and Spark
Strong proficiency in SQL, database management systems, data warehousing, and data modelling for business intelligence, machine learning, and operational needs.
Strong understanding of data schemas, including star, snowflake, normalised, and denormalised designs.
Familiarity with Google Cloud Platform and modern data infrastructure tools, including Databricks and Airflow.
Knowledge of data governance practices, the six key governance pillars, and regulatory requirements in the financial industry.
Strong problem-solving, attention to detail, communication, and collaboration skills, including experience working with globally distributed teams.
Understanding of AI and an interest in applying data engineering and AI in practical and creative ways.
Experience working with data across distributed or multi-datacenter systems, including data migration, duplication, and consistency challenges.
Experience working in financial services, payments, or fintech.
Experience with scripting languages such as Python or R for data analysis and automation.
Certification in data management or related technologies.
The Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.
You’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.
Our mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.
If you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nKnowledge Platform is building the data foundations that support critical business and AI use cases across Airwallex. You'll own reliable, scalable data solutions end to end while helping raise the bar for technical design and execution.\n\n - Design and build scalable data pipelines and data models that power critical use cases across Knowledge Platform teams and business domains.\n\n - Partner closely with engineering and cross-functional stakeholders to turn ambiguous data needs into reliable, well-structured solutions that support decision-making and product development.\n\n - Own projects end to end, from system and pipeline design through performance, monitoring, and ongoing improvements in data quality and reliability.\n\n - Raise the bar on technical design and execution as a senior member of the team, bringing strong engineering judgment, practical problem-solving, and a high standard of ownership.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Bachelor’s degree or higher in Computer Science, Computer Engineering or a related field.\n\n - At least five years of experience designing and implementing scalable ETL pipelines, across batch and real-time workflows, using technologies such as DBT and Spark\n\n - Strong proficiency in SQL, database management systems, data warehousing, and data modelling for business intelligence, machine learning, and operational needs.\n\n - Strong understanding of data schemas, including star, snowflake, normalised, and denormalised designs.\n\n - Familiarity with Google Cloud Platform and modern data infrastructure tools, including Databricks and Airflow.\n\n - Knowledge of data governance practices, the six key governance pillars, and regulatory requirements in the financial industry.\n\n - Strong problem-solving, attention to detail, communication, and collaboration skills, including experience working with globally distributed teams.\n\n - Understanding of AI and an interest in applying data engineering and AI in practical and creative ways.\n\n\nPREFERRED\n\n - Experience working with data across distributed or multi-datacenter systems, including data migration, duplication, and consistency challenges.\n\n - Experience working in financial services, payments, or fintech.\n\n - Experience with scripting languages such as Python or R for data analysis and automation.\n\n - Certification in data management or related technologies.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Knowledge Platform sits at the foundation of Airwallex’s Data and AI strategy. We are evolving traditional data infrastructure into knowledge infrastructure—turning structured and unstructured information into trusted, reusable context that helps people and AI systems make better decisions and take action.\n\nYou’ll build the platform end to end, from core technologies such as Databricks, Clickhouse, Spark, and Kafka to real-time analytics, knowledge retrieval and indexing, model infrastructure, agent capabilities, and AI interaction history. You’ll also develop the evaluation, annotation, feedback, governance, permission, and freshness frameworks required to operate AI reliably at global financial scale.\n\nOur mission is making this ecosystem truly agent-ready. That means enabling teams to explore data through natural language, investigate business drivers in real time, and give AI systems secure access to the context and capabilities they need to support decisions and execute workflows.\n\nIf you want to build the foundation that turns Airwallex’s data into knowledge, knowledge into intelligence, and intelligence into measurable business impact, this is where that work happens.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"32305bdb-a142-4f9a-96a7-b8f7e4ae6ebe","title":"Account Executive, Partnerships – SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T16:10:00.362+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/32305bdb-a142-4f9a-96a7-b8f7e4ae6ebe","applyUrl":"https://jobs.ashbyhq.com/airwallex/32305bdb-a142-4f9a-96a7-b8f7e4ae6ebe/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
You'll help turn partner-referred opportunities into successful customer relationships across the UK SME market. By combining consultative selling with strong partner collaboration, you'll help growing businesses solve their cross-border financial challenges with Airwallex.
Own the full sales cycle for partner-referred SME opportunities, from qualification and consultative discovery through commercial negotiation, closing and initial onboarding.
Convert high-intent referrals into active, growing Airwallex customers by understanding each business's cross-border financial setup, operational challenges and growth plans.
Build deep product expertise across multi-currency business accounts, global transfers, corporate cards, treasury management, spend management and payment processing.
Partner closely with GTM Partner Managers and referral partners to communicate Airwallex's value proposition, strengthen referral relationships and move opportunities forward.
Work cross-functionally with Legal, Risk, Compliance, Revenue Operations and Onboarding to execute commercial agreements and deliver a smooth customer experience.
Exceed revenue and account activation targets through effective, value-based selling, while sharing best practices that improve partner-sales conversion.
You'll work from our London office three days a week.
Essentials
3+ years of B2B sales experience in fintech, commercial banking or B2B SaaS.
Demonstrated experience selling financial solutions such as cross-border FX, treasury, business banking, payments or corporate cards to SME customers.
A track record of consistently meeting or exceeding OKRs or KPIs in a consultative selling environment.
Strong commercial and strategic instincts, with the ability to understand customer needs and recommend tailored solutions.
Proficiency with CRM platforms such as Salesforce and standard sales enablement technology.
Strong analytical, written and verbal communication skills.
A bachelor's degree or equivalent professional experience.
Preferred
Experience working directly with referral partners, ecosystem partners or strategic alliances to drive sales pipeline.
A solid working understanding of API integrations.
Experience managing complex pipelines and multi-stakeholder deals in a fast-paced environment.
A strong track record of cross-functional alignment with Risk, Legal and Onboarding teams.
You have a track record of hitting your numbers, and you're motivated by stretch goals.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help turn partner-referred opportunities into successful customer relationships across the UK SME market. By combining consultative selling with strong partner collaboration, you'll help growing businesses solve their cross-border financial challenges with Airwallex.\n\n - Own the full sales cycle for partner-referred SME opportunities, from qualification and consultative discovery through commercial negotiation, closing and initial onboarding.\n\n - Convert high-intent referrals into active, growing Airwallex customers by understanding each business's cross-border financial setup, operational challenges and growth plans.\n\n - Build deep product expertise across multi-currency business accounts, global transfers, corporate cards, treasury management, spend management and payment processing.\n\n - Partner closely with GTM Partner Managers and referral partners to communicate Airwallex's value proposition, strengthen referral relationships and move opportunities forward.\n\n - Work cross-functionally with Legal, Risk, Compliance, Revenue Operations and Onboarding to execute commercial agreements and deliver a smooth customer experience.\n\n - Exceed revenue and account activation targets through effective, value-based selling, while sharing best practices that improve partner-sales conversion.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 3+ years of B2B sales experience in fintech, commercial banking or B2B SaaS.\n\n - Demonstrated experience selling financial solutions such as cross-border FX, treasury, business banking, payments or corporate cards to SME customers.\n\n - A track record of consistently meeting or exceeding OKRs or KPIs in a consultative selling environment.\n\n - Strong commercial and strategic instincts, with the ability to understand customer needs and recommend tailored solutions.\n\n - Proficiency with CRM platforms such as Salesforce and standard sales enablement technology.\n\n - Strong analytical, written and verbal communication skills.\n\n - A bachelor's degree or equivalent professional experience.\n\nPreferred\n\n - Experience working directly with referral partners, ecosystem partners or strategic alliances to drive sales pipeline.\n\n - A solid working understanding of API integrations.\n\n - Experience managing complex pipelines and multi-stakeholder deals in a fast-paced environment.\n\n - A strong track record of cross-functional alignment with Risk, Legal and Onboarding teams.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you're motivated by stretch goals.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9a10d6ac-ca71-492d-bd27-a899562d6bce","title":"Head of Startups, ANZ","department":"Startups","team":"Startups Management","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T01:19:41.622+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9a10d6ac-ca71-492d-bd27-a899562d6bce","applyUrl":"https://jobs.ashbyhq.com/airwallex/9a10d6ac-ca71-492d-bd27-a899562d6bce/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Head of Startups, ANZ, you’ll shape how Airwallex shows up across the Australian and New Zealand startup ecosystem and build the commercial engine behind it. You’ll connect ecosystem partnerships, founder programmes and segment sales into one high-performing motion that drives pipeline, activation, conversion, adoption and revenue contribution.
Own the ANZ startup strategy and operating model across sales, partnerships, community, events and startup-focused programmes, including Latitude 37.
Build repeatable acquisition and engagement motions across founder, portfolio and ecosystem channels, with effective lead-routing and handoff processes into the broader commercial organisation.
Establish clear operating rhythms across sales, partnerships, marketing and community teams to improve coordination and execution.
Expand and deepen relationships with leading VCs, accelerators, incubators and founder networks across ANZ, while representing Airwallex through events, partner engagement and founder-facing activity.
Track segment performance, programme effectiveness and ROI, using data to refine the approach and report clearly to leadership.
You'll work from our Sydney or Melbourne office three days a week.
Experience in venture capital, a venture platform team, startup partnerships, or a commercial leadership role focused on the startup ecosystem
A track record of building and scaling programmes, functions or go-to-market motions with clear structure, process and performance metrics
Experience working closely with sales teams and contributing to pipeline and revenue outcomes
Strong understanding of the ANZ startup landscape, with an established network or the credibility to build one quickly
Commercially minded and data-driven, with experience owning or influencing growth KPIs
Strong cross-functional leadership skills, with the ability to align multiple stakeholders around a shared strategy and operating model
Experience in fintech, payments, SaaS infrastructure or developer platforms
Experience as a founder, investor, or operator within a startup or accelerator environment
A track record of scaling an existing ecosystem, programme or segment motion
Comfort operating in both external and internal leadership settings, from founder engagement through to process and operating cadence design
Experience supporting startups with international expansion
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
The Startups team at Airwallex partners with the most promising venture-backed companies in Asia as they build across borders from day one. Sitting at the intersection of fintech, venture networks, and founder communities, we help startups put the right financial infrastructure in place early, so they can scale with more clarity, control, and momentum.
The work is equal parts commercial and ecosystem. You’ll build deep relationships with founders, investors, accelerators, and partners across the region, while helping high-growth companies navigate the operational complexity that comes with scaling across markets. It is a team for people who think like builders: commercially sharp, deeply curious, and energised by the chance to back the next generation of companies early. If you want to work close to founders, build trust in the ecosystems that matter, and help ambitious companies grow with conviction, this is where you can make a mark.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Head of Startups, ANZ, you’ll shape how Airwallex shows up across the Australian and New Zealand startup ecosystem and build the commercial engine behind it. You’ll connect ecosystem partnerships, founder programmes and segment sales into one high-performing motion that drives pipeline, activation, conversion, adoption and revenue contribution.\n\n - Own the ANZ startup strategy and operating model across sales, partnerships, community, events and startup-focused programmes, including Latitude 37.\n\n - Build repeatable acquisition and engagement motions across founder, portfolio and ecosystem channels, with effective lead-routing and handoff processes into the broader commercial organisation.\n\n - Establish clear operating rhythms across sales, partnerships, marketing and community teams to improve coordination and execution.\n\n - Expand and deepen relationships with leading VCs, accelerators, incubators and founder networks across ANZ, while representing Airwallex through events, partner engagement and founder-facing activity.\n\n - Track segment performance, programme effectiveness and ROI, using data to refine the approach and report clearly to leadership.\n\n\n\nYou'll work from our Sydney or Melbourne office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - Experience in venture capital, a venture platform team, startup partnerships, or a commercial leadership role focused on the startup ecosystem\n\n - A track record of building and scaling programmes, functions or go-to-market motions with clear structure, process and performance metrics\n\n - Experience working closely with sales teams and contributing to pipeline and revenue outcomes\n\n - Strong understanding of the ANZ startup landscape, with an established network or the credibility to build one quickly\n\n - Commercially minded and data-driven, with experience owning or influencing growth KPIs\n\n - Strong cross-functional leadership skills, with the ability to align multiple stakeholders around a shared strategy and operating model\n\n\n\n\nPREFERRED\n\n - Experience in fintech, payments, SaaS infrastructure or developer platforms\n\n - Experience as a founder, investor, or operator within a startup or accelerator environment\n\n - A track record of scaling an existing ecosystem, programme or segment motion\n\n - Comfort operating in both external and internal leadership settings, from founder engagement through to process and operating cadence design\n\n - Experience supporting startups with international expansion\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Startups team at Airwallex partners with the most promising venture-backed companies in Asia as they build across borders from day one. Sitting at the intersection of fintech, venture networks, and founder communities, we help startups put the right financial infrastructure in place early, so they can scale with more clarity, control, and momentum.\n\nThe work is equal parts commercial and ecosystem. You’ll build deep relationships with founders, investors, accelerators, and partners across the region, while helping high-growth companies navigate the operational complexity that comes with scaling across markets. It is a team for people who think like builders: commercially sharp, deeply curious, and energised by the chance to back the next generation of companies early. If you want to work close to founders, build trust in the ecosystems that matter, and help ambitious companies grow with conviction, this is where you can make a mark.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"23a418be-f7a0-499f-abd7-b942fd026209","title":"Engineering Director, Agentic AI Data Platform","department":"Engineering","team":"T0 Finance","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T19:27:34.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/23a418be-f7a0-499f-abd7-b942fd026209","applyUrl":"https://jobs.ashbyhq.com/airwallex/23a418be-f7a0-499f-abd7-b942fd026209/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This team designs intelligent, autonomous systems that eliminate financial operations for companies globally. We automate everything from bookkeeping and reconciliation to tax, payroll, forecasting, and document understanding: turning hours of work into seconds. The team blends deep research pedigree with proven industry experience. We operate with high standards, are tool-agnostic, and expect engineers to own problems end-to-end. We collaborate closely, push boundaries responsibly, and ship exceptional work quickly. You’ll solve unprecedented technical challenges using unique, end-to-end financial datasets no one else in the industry has.
As a Director of Data Platform Engineering, you’ll lead the team responsible for the data backbone of our financial systems. You’ll set the technical direction for high-volume financial data ingestion, our Databricks lakehouse, data orchestration, canonical financial models, and the infrastructure that makes our data platform reliable, scalable, and increasingly real-time.
You’ll combine strong technical judgment with people leadership—building a high-performing engineering organization, establishing platform standards, driving major migrations, and partnering closely with product, accounting, and platform teams. You’ll help shape a data platform where correctness, auditability, performance, and operational excellence are foundational.
This role is based in San Francisco.
Lead and grow a high-performing data platform engineering team, providing technical direction, mentorship, career development, and clear ownership.
Set the technical strategy for high-volume financial data ingestion across payment processors, banks, billing systems, and ERP/GL platforms, with strong guarantees around correctness, replayability, and recovery.
Lead the evolution of our Databricks lakehouse using Spark, Delta Lake, Unity Catalog, dbt, Python, and SQL, optimizing for scale, performance, reliability, and cost.
Define standards for data contracts, schema evolution, drift detection, data quality, and canonical financial models.
Evolve the platform from batch toward near-real-time processing using Kafka, CDC, micro-batching, incremental processing, and Dagster orchestration.
Own the architecture of canonical financial models that transform complex source data into consistent financial objects and relationships powering our accounting engine.
Partner with infrastructure and platform teams to build reliable production foundations across observability, alerting, incident response, recovery, and operational readiness.
Guide infrastructure strategy across GCP, Terraform, Kubernetes/GKE, Helm, GitOps, and CI/CD.
Lead migrations from legacy pipelines to the lakehouse, with rigorous parity validation, staged rollouts, and clear rollback strategies.
Drive performance and cost optimization across PostgreSQL, Databricks, and large-scale data workloads.
Partner with product, accounting, ML, and platform leadership to translate business needs into scalable data platform capabilities.
Set technical direction through architecture reviews, design documents, engineering standards, and long-term platform roadmaps.
Champion AI-assisted engineering practices that improve team velocity while maintaining high standards for code quality, testing, security, and reliability.
8+ years of experience in data platform, backend, or infrastructure engineering, including significant experience leading engineering teams.
Proven experience managing and developing senior engineers and technical leads and building strong, autonomous teams.
Deep expertise in data platforms, distributed systems, data modeling, and production data pipelines.
Strong experience with Python and SQL, plus hands-on experience with Spark, Databricks, Delta Lake, dbt, and modern lakehouse architectures.
Experience building reliable ingestion systems with large-scale backfills, incremental processing, checkpointing, rate-limit handling, idempotency, and failure recovery.
Strong understanding of streaming and event-driven architectures, including Kafka, CDC, and micro-batching.
Experience with data orchestration platforms such as Dagster and designing for freshness, partitioning, and incremental computation.
Experience optimizing PostgreSQL and analytical workloads for performance and cost.
Experience operating production infrastructure on GCP, with familiarity with Terraform, Kubernetes/GKE, Helm, GitOps, and CI/CD.
Strong understanding of observability, reliability engineering, and production operations.
Excellent technical communication skills, with the ability to influence architecture and engineering decisions across teams.
Experience leading complex technical migrations and balancing long-term platform strategy with near-term business priorities.
Passion for building teams and infrastructure that power reliable, scalable, mission-critical financial systems.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThis team designs intelligent, autonomous systems that eliminate financial operations for companies globally. We automate everything from bookkeeping and reconciliation to tax, payroll, forecasting, and document understanding: turning hours of work into seconds. The team blends deep research pedigree with proven industry experience. We operate with high standards, are tool-agnostic, and expect engineers to own problems end-to-end. We collaborate closely, push boundaries responsibly, and ship exceptional work quickly. You’ll solve unprecedented technical challenges using unique, end-to-end financial datasets no one else in the industry has.\n\n\n\n\nABOUT THE ROLE\n\nAs a Director of Data Platform Engineering, you’ll lead the team responsible for the data backbone of our financial systems. You’ll set the technical direction for high-volume financial data ingestion, our Databricks lakehouse, data orchestration, canonical financial models, and the infrastructure that makes our data platform reliable, scalable, and increasingly real-time.\n\nYou’ll combine strong technical judgment with people leadership—building a high-performing engineering organization, establishing platform standards, driving major migrations, and partnering closely with product, accounting, and platform teams. You’ll help shape a data platform where correctness, auditability, performance, and operational excellence are foundational.\n\nThis role is based in San Francisco.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and grow a high-performing data platform engineering team, providing technical direction, mentorship, career development, and clear ownership.\n \n\n - Set the technical strategy for high-volume financial data ingestion across payment processors, banks, billing systems, and ERP/GL platforms, with strong guarantees around correctness, replayability, and recovery.\n \n\n - Lead the evolution of our Databricks lakehouse using Spark, Delta Lake, Unity Catalog, dbt, Python, and SQL, optimizing for scale, performance, reliability, and cost.\n \n\n - Define standards for data contracts, schema evolution, drift detection, data quality, and canonical financial models.\n \n\n - Evolve the platform from batch toward near-real-time processing using Kafka, CDC, micro-batching, incremental processing, and Dagster orchestration.\n \n\n - Own the architecture of canonical financial models that transform complex source data into consistent financial objects and relationships powering our accounting engine.\n \n\n - Partner with infrastructure and platform teams to build reliable production foundations across observability, alerting, incident response, recovery, and operational readiness.\n \n\n - Guide infrastructure strategy across GCP, Terraform, Kubernetes/GKE, Helm, GitOps, and CI/CD.\n \n\n - Lead migrations from legacy pipelines to the lakehouse, with rigorous parity validation, staged rollouts, and clear rollback strategies.\n \n\n - Drive performance and cost optimization across PostgreSQL, Databricks, and large-scale data workloads.\n \n\n - Partner with product, accounting, ML, and platform leadership to translate business needs into scalable data platform capabilities.\n \n\n - Set technical direction through architecture reviews, design documents, engineering standards, and long-term platform roadmaps.\n \n\n - Champion AI-assisted engineering practices that improve team velocity while maintaining high standards for code quality, testing, security, and reliability.\n \n\n\nWHAT YOU’LL NEED TO HAVE\n\n - 8+ years of experience in data platform, backend, or infrastructure engineering, including significant experience leading engineering teams.\n \n\n - Proven experience managing and developing senior engineers and technical leads and building strong, autonomous teams.\n \n\n - Deep expertise in data platforms, distributed systems, data modeling, and production data pipelines.\n \n\n - Strong experience with Python and SQL, plus hands-on experience with Spark, Databricks, Delta Lake, dbt, and modern lakehouse architectures.\n \n\n - Experience building reliable ingestion systems with large-scale backfills, incremental processing, checkpointing, rate-limit handling, idempotency, and failure recovery.\n \n\n - Strong understanding of streaming and event-driven architectures, including Kafka, CDC, and micro-batching.\n \n\n - Experience with data orchestration platforms such as Dagster and designing for freshness, partitioning, and incremental computation.\n \n\n - Experience optimizing PostgreSQL and analytical workloads for performance and cost.\n \n\n - Experience operating production infrastructure on GCP, with familiarity with Terraform, Kubernetes/GKE, Helm, GitOps, and CI/CD.\n \n\n - Strong understanding of observability, reliability engineering, and production operations.\n \n\n - Excellent technical communication skills, with the ability to influence architecture and engineering decisions across teams.\n \n\n - Experience leading complex technical migrations and balancing long-term platform strategy with near-term business priorities.\n \n\n - Passion for building teams and infrastructure that power reliable, scalable, mission-critical financial systems.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$255K – $300K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$255K - $300K","compensationTiers":[{"id":"36cc0dbe-89dd-4f1c-9330-70e67b001584","tierSummary":"$255K – $300K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"96126612-2453-41e2-acbb-976e8636448f","summary":"$255K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":300000},{"id":"f6bb5ea2-c1c9-4f7c-9b38-e95aaf495053","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e27ed461-6a7d-46ba-a043-cd1b80fd410e","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d0e0e281-5bc4-4d6a-a82a-8f56c2a0cd10","title":"Senior Technical Sales, SME & Growth","department":"SME & Growth Business","team":"Technical Sales","employmentType":"FullTime","location":"JP - Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-08T03:07:04.721+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d0e0e281-5bc4-4d6a-a82a-8f56c2a0cd10","applyUrl":"https://jobs.ashbyhq.com/airwallex/d0e0e281-5bc4-4d6a-a82a-8f56c2a0cd10/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Solutions Engineer / Technical Sales, you will support Embedded Finance, Payment Acceptance & wider opportunities across the Japan organisation. This role partners closely with commercial teams to provide technical pre-sales support across complex payments and integration led deals. You will help qualify customer requirements, shape solution design, manage technical stakeholder conversations, and improve execution through the sales cycle.
This is a role for someone who combines strong technical judgment with customer empathy, clear communication, and commercial awareness. The role is intended to improve technical coverage, increase deal velocity, and create more consistency in how complex opportunities are qualified and progressed.
Support Embedded Finance and Payment Acceptance opportunities across frontbook and backbook merchants and the Japan organisation, including but not limited to complex API and integration opportunities.
Lead technical discovery and qualification with prospective customers.
Translate customer requirements into solution designs and product mapping.
Run customer workshops, demos, and architecture discussions.
Validate technical use cases, integrations, and implementation approaches.
Support RFP responses, security reviews, and technical objection handling.
Coordinate internally with Commercial, Product, Engineering, Compliance, and Implementation teams to move deals forward.
Create reusable solution assets, playbooks, and standard patterns that improve leverage across repeatable deal types.
Help customers and internal stakeholders understand trade offs, implementation considerations, and the best path to value.
Minimum of 4 years experience in solution engineering, solutions consulting, sales engineering, implementation, or a similar customer facing technical role across financial services
Native Japanese, Business level English
Strong understanding of APIs, technical integrations, and solution design in financial services, payments, SaaS, or platform environments.
Ability to run effective discovery, understand business and technical requirements, and turn them into clear recommended solutions.
Strong communication skills and confidence working with commercial teams, product teams, and customer stakeholders.
Ability to explain technical concepts clearly to both technical and non-technical audiences.
Strong problem-solving skills, sound technical judgment, and a practical approach to trade-offs.
A builder mindset and willingness to help create repeatable processes, assets, and standard patterns that scale.
Experience in payments, embedded finance, marketplaces, platforms, or complex financial infrastructure is highly valued.
Airwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Financeまでを一元的に提供しています。
2015年にオーストラリア・メルボルンで創業したAirwallexは、現在世界27拠点に2,300名以上のメンバーを擁し、企業価値は110億米ドルを超えています。Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家の支援を受けながら、次世代のグローバル金融インフラを構築しています。
当社では、日本市場におけるEmbedded Finance（組込型金融）やPayment Acceptance（決済受付）をはじめとする幅広いビジネス機会を技術面から支援するソリューションエンジニアを募集しています。
テクニカル営業・ソリューションエンジニアは、営業チームと密接に連携し、お客様のビジネス課題や技術要件を理解したうえで、最適なソリューションの提案から技術検証、システム連携の設計、案件の成約までを支援します。API連携や複雑な決済システムを伴う案件において、技術的な専門知識と顧客視点を活かし、導入に向けた課題解決を推進していただきます。
また、プロダクト、エンジニアリング、コンプライアンス、導入支援などの社内チームと協業し、案件の推進を加速させるとともに、再利用可能な技術資料や提案プロセスの整備にも取り組んでいただきます。技術とビジネスの両面からお客様の成功に貢献し、成長を続ける日本市場で主体的に活躍できる方を求めています。
日本市場におけるEmbedded FinanceおよびPayment Acceptanceの案件において、新規・既存加盟店を対象に技術面から営業活動を支援
見込み顧客へのヒアリングを通じてビジネス・技術要件を把握し、案件の技術的な適合性を評価
お客様の課題や要件に応じたソリューション設計、プロダクト選定、API連携・システム統合の提案
製品デモ、技術ワークショップ、システムアーキテクチャに関するディスカッションを通じたソリューションの価値訴求
技術的なユースケースや導入・実装方法の検証、およびPoCや技術検証の支援
RFP（提案依頼書）への回答、セキュリティ審査、技術的な懸念事項への対応
営業、プロダクト、エンジニアリング、コンプライアンス、導入支援チームと連携した案件の推進
再利用可能な技術資料、提案ガイド、標準的なソリューション設計パターンの整備による営業活動の効率化
4年以上のソリューションエンジニア、ソリューションコンサルタント、セールスエンジニア、導入支援など、顧客と直接関わる技術職の実務経験
日本語ネイティブレベル、英語ビジネスレベルの語学力
金融サービス、決済、SaaS、プラットフォームなどの領域におけるAPI、システム連携、ソリューション設計の知識・経験
顧客のビジネス課題や技術要件を理解し、最適なソリューションを提案できる方
技術者からビジネス部門の意思決定者まで、幅広い関係者に対して技術的な内容をわかりやすく説明できる方
営業チームや社内の関連部門と協業し、複雑な案件を主体的に推進できる方
技術的な課題に対する問題解決能力と、状況に応じた適切な判断力をお持ちの方
プロセスの改善や仕組みづくりに積極的に取り組み、再現性のある手法を構築できる方
決済、Embedded Finance、マーケットプレイス、プラットフォーム、金融インフラ領域での実務経験
複雑なAPI連携やシステム統合を伴うプロジェクトの経験
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nTHE ROLE\n\nAs a Solutions Engineer / Technical Sales, you will support Embedded Finance, Payment Acceptance & wider opportunities across the Japan organisation. This role partners closely with commercial teams to provide technical pre-sales support across complex payments and integration led deals. You will help qualify customer requirements, shape solution design, manage technical stakeholder conversations, and improve execution through the sales cycle.\n\nThis is a role for someone who combines strong technical judgment with customer empathy, clear communication, and commercial awareness. The role is intended to improve technical coverage, increase deal velocity, and create more consistency in how complex opportunities are qualified and progressed.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Support Embedded Finance and Payment Acceptance opportunities across frontbook and backbook merchants and the Japan organisation, including but not limited to complex API and integration opportunities.\n\n - Lead technical discovery and qualification with prospective customers.\n\n - Translate customer requirements into solution designs and product mapping.\n\n - Run customer workshops, demos, and architecture discussions.\n\n - Validate technical use cases, integrations, and implementation approaches.\n\n - Support RFP responses, security reviews, and technical objection handling.\n\n - Coordinate internally with Commercial, Product, Engineering, Compliance, and Implementation teams to move deals forward.\n\n - Create reusable solution assets, playbooks, and standard patterns that improve leverage across repeatable deal types.\n\n - Help customers and internal stakeholders understand trade offs, implementation considerations, and the best path to value.\n\n\nWHAT YOU’LL NEED\n\n - Minimum of 4 years experience in solution engineering, solutions consulting, sales engineering, implementation, or a similar customer facing technical role across financial services\n\n - Native Japanese, Business level English\n\n - Strong understanding of APIs, technical integrations, and solution design in financial services, payments, SaaS, or platform environments.\n\n - Ability to run effective discovery, understand business and technical requirements, and turn them into clear recommended solutions.\n\n - Strong communication skills and confidence working with commercial teams, product teams, and customer stakeholders.\n\n - Ability to explain technical concepts clearly to both technical and non-technical audiences.\n\n - Strong problem-solving skills, sound technical judgment, and a practical approach to trade-offs.\n\n - A builder mindset and willingness to help create repeatable processes, assets, and standard patterns that scale.\n\n - Experience in payments, embedded finance, marketplaces, platforms, or complex financial infrastructure is highly valued.\n\n\n\n\nAIRWALLEXについて\n\nAirwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Financeまでを一元的に提供しています。\n\n2015年にオーストラリア・メルボルンで創業したAirwallexは、現在世界27拠点に2,300名以上のメンバーを擁し、企業価値は110億米ドルを超えています。Visa、Mastercard、Sequoia Capital、Salesforce Venturesなど世界有数の投資家の支援を受けながら、次世代のグローバル金融インフラを構築しています。\n\n\n\n\nポジション概要\n\n当社では、日本市場におけるEmbedded Finance（組込型金融）やPayment Acceptance（決済受付）をはじめとする幅広いビジネス機会を技術面から支援するソリューションエンジニアを募集しています。\n\nテクニカル営業・ソリューションエンジニアは、営業チームと密接に連携し、お客様のビジネス課題や技術要件を理解したうえで、最適なソリューションの提案から技術検証、システム連携の設計、案件の成約までを支援します。API連携や複雑な決済システムを伴う案件において、技術的な専門知識と顧客視点を活かし、導入に向けた課題解決を推進していただきます。\n\nまた、プロダクト、エンジニアリング、コンプライアンス、導入支援などの社内チームと協業し、案件の推進を加速させるとともに、再利用可能な技術資料や提案プロセスの整備にも取り組んでいただきます。技術とビジネスの両面からお客様の成功に貢献し、成長を続ける日本市場で主体的に活躍できる方を求めています。\n\n\n\n\n業務内容\n\n - 日本市場におけるEmbedded FinanceおよびPayment Acceptanceの案件において、新規・既存加盟店を対象に技術面から営業活動を支援\n\n - 見込み顧客へのヒアリングを通じてビジネス・技術要件を把握し、案件の技術的な適合性を評価\n\n - お客様の課題や要件に応じたソリューション設計、プロダクト選定、API連携・システム統合の提案\n\n - 製品デモ、技術ワークショップ、システムアーキテクチャに関するディスカッションを通じたソリューションの価値訴求\n\n - 技術的なユースケースや導入・実装方法の検証、およびPoCや技術検証の支援\n\n - RFP（提案依頼書）への回答、セキュリティ審査、技術的な懸念事項への対応\n\n - 営業、プロダクト、エンジニアリング、コンプライアンス、導入支援チームと連携した案件の推進\n\n - 再利用可能な技術資料、提案ガイド、標準的なソリューション設計パターンの整備による営業活動の効率化\n\n\n応募要件\n\n - 4年以上のソリューションエンジニア、ソリューションコンサルタント、セールスエンジニア、導入支援など、顧客と直接関わる技術職の実務経験\n\n - 日本語ネイティブレベル、英語ビジネスレベルの語学力\n\n - 金融サービス、決済、SaaS、プラットフォームなどの領域におけるAPI、システム連携、ソリューション設計の知識・経験\n\n - 顧客のビジネス課題や技術要件を理解し、最適なソリューションを提案できる方\n\n - 技術者からビジネス部門の意思決定者まで、幅広い関係者に対して技術的な内容をわかりやすく説明できる方\n\n - 営業チームや社内の関連部門と協業し、複雑な案件を主体的に推進できる方\n\n - 技術的な課題に対する問題解決能力と、状況に応じた適切な判断力をお持ちの方\n\n - プロセスの改善や仕組みづくりに積極的に取り組み、再現性のある手法を構築できる方\n\n\n歓迎する経験\n\n - 決済、Embedded Finance、マーケットプレイス、プラットフォーム、金融インフラ領域での実務経験\n\n - 複雑なAPI連携やシステム統合を伴うプロジェクトの経験\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f5af682d-6fe5-47be-bebf-d0a60242c504","title":"Assistant Relationship Manager, Enterprise","department":"Enterprise Business","team":"Account Management, Enterprise","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T02:13:09.945+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f5af682d-6fe5-47be-bebf-d0a60242c504","applyUrl":"https://jobs.ashbyhq.com/airwallex/f5af682d-6fe5-47be-bebf-d0a60242c504/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Own and grow a portfolio of Enterprise customers in Hong Kong, building trusted relationships and helping them get more value from Airwallex, with a focus on Payment Acceptance and Point of Sale use cases.
Drive adoption, onboarding, post-launch optimisation, retention, and expansion by understanding each customer’s payment flows, operational setup, and growth priorities.
Partner closely with Sales, Product, Operations, Strategy, and other internal teams to resolve issues, share customer feedback, and deliver strong commercial and customer outcomes.
You'll work from our Hong Kong office five days a week.
2+ years of experience in account management, customer success, business development, partnerships, or another customer-facing commercial role
Experience working with B2B customers in fintech, payments, SaaS, e-commerce, or a high-growth technology environment
Strong relationship management skills and confidence working with multiple stakeholders across customer organisations
Commercial acumen and the ability to balance customer value, retention, and growth outcomes
Strong problem-solving ability, with a practical and proactive approach to customer needs and issue resolution
Ability to manage multiple accounts, priorities, and internal stakeholders in a fast-paced environment
Strong verbal and written communication skills in English and Chinese (Cantonese & Mandarin)
High ownership, attention to detail, and willingness to learn
Good understanding of payment products, acquiring, payment acceptance, POS, or adjacent commerce solutions
Experience using Salesforce or similar CRM tools
Experience managing and growing Enterprise customer accounts
Experience supporting customers through onboarding, implementation, go-live, and post-launch optimisation
Experience identifying upsell, cross-sell, and expansion opportunities across a product suite
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
You value in-person collaboration and are happy being in the office five days a week.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOwn and grow a portfolio of Enterprise customers in Hong Kong, building trusted relationships and helping them get more value from Airwallex, with a focus on Payment Acceptance and Point of Sale use cases.\n\n\n\nDrive adoption, onboarding, post-launch optimisation, retention, and expansion by understanding each customer’s payment flows, operational setup, and growth priorities.\n\n\n\nPartner closely with Sales, Product, Operations, Strategy, and other internal teams to resolve issues, share customer feedback, and deliver strong commercial and customer outcomes.\n\n\n\nYou'll work from our Hong Kong office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 2+ years of experience in account management, customer success, business development, partnerships, or another customer-facing commercial role\n\n - Experience working with B2B customers in fintech, payments, SaaS, e-commerce, or a high-growth technology environment\n\n - Strong relationship management skills and confidence working with multiple stakeholders across customer organisations\n\n - Commercial acumen and the ability to balance customer value, retention, and growth outcomes\n\n - Strong problem-solving ability, with a practical and proactive approach to customer needs and issue resolution\n\n - Ability to manage multiple accounts, priorities, and internal stakeholders in a fast-paced environment\n\n - Strong verbal and written communication skills in English and Chinese (Cantonese & Mandarin)\n\n - High ownership, attention to detail, and willingness to learn\n\n\nPREFERRED\n\n - Good understanding of payment products, acquiring, payment acceptance, POS, or adjacent commerce solutions\n\n - Experience using Salesforce or similar CRM tools\n\n - Experience managing and growing Enterprise customer accounts\n\n - Experience supporting customers through onboarding, implementation, go-live, and post-launch optimisation\n\n - Experience identifying upsell, cross-sell, and expansion opportunities across a product suite\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You value in-person collaboration and are happy being in the office five days a week.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\n\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dff8e890-c38f-4abe-a2b1-6a526bbc734d","title":"Inbound Business Development Representative, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"NZ - Auckland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T03:23:50.981+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Auckland","addressCountry":"New Zealand","addressLocality":"Auckland"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/dff8e890-c38f-4abe-a2b1-6a526bbc734d","applyUrl":"https://jobs.ashbyhq.com/airwallex/dff8e890-c38f-4abe-a2b1-6a526bbc734d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
This is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.
What you’ll do
As an Inbound Business Development Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customers leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.
This role is based in Auckland.
Who you are
You love to talk to customers – you must be passionate about talking to customers directly, listening to what they want, explaining the benefits of Airwallex, and articulating how we can help them
You love sales – you need to be driven to achieve KPIs
You are focused on great customer experience – when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience
You are a great communicator on the phone and via email – you can provide information verbally and in a collaborative fashion with great customer rapport
You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them
Responsibilities
You are used to delivering value in complex situations and are energised by learning about new and existing products
You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
Update activity and contact information within the CRM system and support reporting efforts
Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging
Minimum qualifications
1-2+ years’ track record of success in sales
Excellent interpersonal and communication skills
Strong interest in technology and/or financial services
Self-starter who can operate in a hyper-growth environment
Bachelor’s degree or equivalent
Preferred Qualifications
Start-up & fintech experience preferred
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n \n\nThis is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.\n\n \n\nWhat you’ll do\n\nAs an Inbound Business Development Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customers leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.\n\n \n\nThis role is based in Auckland. \n\n \n\nWho you are\n\n - You love to talk to customers – you must be passionate about talking to customers directly, listening to what they want, explaining the benefits of Airwallex, and articulating how we can help them\n\n - You love sales – you need to be driven to achieve KPIs\n\n - You are focused on great customer experience – when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience\n\n - You are a great communicator on the phone and via email – you can provide information verbally and in a collaborative fashion with great customer rapport\n\n - You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them\n\nResponsibilities\n\n - You are used to delivering value in complex situations and are energised by learning about new and existing products\n\n - You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability \n\n - Update activity and contact information within the CRM system and support reporting efforts\n\n - Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging\n\nMinimum qualifications\n\n - 1-2+ years’ track record of success in sales\n\n - Excellent interpersonal and communication skills\n\n - Strong interest in technology and/or financial services\n\n - Self-starter who can operate in a hyper-growth environment\n\n - Bachelor’s degree or equivalent\n\nPreferred Qualifications\n\n - Start-up & fintech experience preferred\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"276e75cd-f5cf-4acf-a48d-f71e76bd875b","title":"Inside Sales Representative, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"NZ - Auckland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T03:40:20.503+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Auckland","addressCountry":"New Zealand","addressLocality":"Auckland"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/276e75cd-f5cf-4acf-a48d-f71e76bd875b","applyUrl":"https://jobs.ashbyhq.com/airwallex/276e75cd-f5cf-4acf-a48d-f71e76bd875b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
This is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.
What you’ll do
As an Inside Sales Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customers leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.
This role is based in Auckland.
Who you are
You love to talk to customers – you must be passionate about talking to customers directly, listening to what they want, explaining the benefits of Airwallex, and articulating how we can help them
You love sales – you need to be driven to achieve KPIs
You are focused on great customer experience – when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience
You are a great communicator on the phone and via email – you can provide information verbally and in a collaborative fashion with great customer rapport
You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them
Responsibilities
You are used to delivering value in complex situations and are energised by learning about new and existing products
You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
Update activity and contact information within the CRM system and support reporting efforts
Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging
Minimum qualifications
1-2+ years’ track record of success in sales
Excellent interpersonal and communication skills
Strong interest in technology and/or financial services
Self-starter who can operate in a hyper-growth environment
Bachelor’s degree or equivalent
Preferred Qualifications
Start-up & fintech experience preferred
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.\n\n \n\nThis is an exciting opportunity to join Airwallex's New Zealand team and make an impact in a rapidly growing market. As an early member of our NZ team, you'll play a pivotal role in shaping our success and be part of a truly unique growth journey.\n\n \n\nWhat you’ll do\n\nAs an Inside Sales Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customers leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.\n\n \n\nThis role is based in Auckland. \n\n \n\nWho you are\n\n - You love to talk to customers – you must be passionate about talking to customers directly, listening to what they want, explaining the benefits of Airwallex, and articulating how we can help them\n\n - You love sales – you need to be driven to achieve KPIs\n\n - You are focused on great customer experience – when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience\n\n - You are a great communicator on the phone and via email – you can provide information verbally and in a collaborative fashion with great customer rapport\n\n - You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them\n\nResponsibilities\n\n - You are used to delivering value in complex situations and are energised by learning about new and existing products\n\n - You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability \n\n - Update activity and contact information within the CRM system and support reporting efforts\n\n - Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging\n\nMinimum qualifications\n\n - 1-2+ years’ track record of success in sales\n\n - Excellent interpersonal and communication skills\n\n - Strong interest in technology and/or financial services\n\n - Self-starter who can operate in a hyper-growth environment\n\n - Bachelor’s degree or equivalent\n\nPreferred Qualifications\n\n - Start-up & fintech experience preferred\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3e0aad67-2857-4ca7-8cfb-42aa4a8d628a","title":"Director, Strategy & Operations - CEO Office","department":"Operations","team":"CEO Office","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T08:12:56.379+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3e0aad67-2857-4ca7-8cfb-42aa4a8d628a","applyUrl":"https://jobs.ashbyhq.com/airwallex/3e0aad67-2857-4ca7-8cfb-42aa4a8d628a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organisational priorities.
This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organisational scaling, and AI transformation.
The team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.
Airwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.
This role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.
What you’ll do
As part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.
You will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.
Projects may include:
Scaling new products and business lines globally
International expansion and market entry strategy
Regulatory and banking infrastructure initiatives
Organisational effectiveness and operating model design
Commercial acceleration and go-to-market execution
M&A evaluation and post-merger integration
AI-enabled operational transformation
Cross-functional strategic initiatives tied to company priorities
You will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams.
This role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.
The pace is fast, expectations are high, and the problems are often ambiguous, but the learning curve and opportunity for impact are exceptional. The role is designed for individuals who want to accelerate their development and take on increasingly broad leadership responsibility over time.
Who you are
You are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.
You are someone who:
Learns quickly and enjoys steep learning curves
Communicates clearly and concisely
Has strong business judgment
Can balance detail orientation with speed
Is comfortable with high expectations and high ownership
Enjoys building rather than observing
Minimum qualifications:
Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
Exceptional problem-solving and structured thinking abilities
Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely
Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
Strong stakeholder management and influencing skills across seniority levels and functions
High degree of commercial judgment and operational pragmatism
Bachelor’s degree or equivalent practical experience
Preferred qualifications:
Experience in fintech, financial services, or other regulated industries
Experience working directly with senior executives or founders
Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
Experience scaling products, markets, or operational functions in international environments
Strong data analysis and business modelling capabilities
Demonstrated ability to balance strategic thinking with hands-on execution
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organisational priorities.\n\nThis is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organisational scaling, and AI transformation.\n\nThe team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.\n\nAirwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.\n\nThis role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.\n\n\n\nWhat you’ll do\n\nAs part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.\n\nYou will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.\n\nProjects may include:\n\n - Scaling new products and business lines globally\n\n - International expansion and market entry strategy\n\n - Regulatory and banking infrastructure initiatives\n\n - Organisational effectiveness and operating model design\n\n - Commercial acceleration and go-to-market execution\n\n - M&A evaluation and post-merger integration\n\n - AI-enabled operational transformation\n\n - Cross-functional strategic initiatives tied to company priorities\n\n\n\nYou will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams.\n\nThis role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.\n\nThe pace is fast, expectations are high, and the problems are often ambiguous, but the learning curve and opportunity for impact are exceptional. The role is designed for individuals who want to accelerate their development and take on increasingly broad leadership responsibility over time.\n\n\n\nWho you are\n\nYou are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.\n\nYou are someone who:\n\n - Learns quickly and enjoys steep learning curves\n\n - Communicates clearly and concisely\n\n - Has strong business judgment\n\n - Can balance detail orientation with speed\n\n - Is comfortable with high expectations and high ownership\n\n - Enjoys building rather than observing\n\n\n\nMinimum qualifications:\n\n - Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments\n\n - Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes\n\n - Exceptional problem-solving and structured thinking abilities\n\n - Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely\n\n - Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability\n\n - Strong stakeholder management and influencing skills across seniority levels and functions\n\n - High degree of commercial judgment and operational pragmatism\n\n - Bachelor’s degree or equivalent practical experience\n\n\n\nPreferred qualifications:\n\n - Experience in fintech, financial services, or other regulated industries\n\n - Experience working directly with senior executives or founders\n\n - Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance\n\n - Experience scaling products, markets, or operational functions in international environments\n\n - Strong data analysis and business modelling capabilities\n\n - Demonstrated ability to balance strategic thinking with hands-on execution\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"02512fda-b0dc-4f79-b097-7428e00d977c","title":"Sales Development Representative (AMER)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-03T08:21:23.087+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/02512fda-b0dc-4f79-b097-7428e00d977c","applyUrl":"https://jobs.ashbyhq.com/airwallex/02512fda-b0dc-4f79-b097-7428e00d977c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.
You are used to delivering value in complex situations and are energised by learning about new and existing products.
Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.
With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
What You’ll Be Doing…
Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
Initiate contact with potential customers by calling or responding to inquiries.
Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
Present product information to customers once you have identified their needs.
Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
Inform and recommend outreach strategies and best practices by testing various touchpoints.
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.
What You’ll Need…
Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
Superior verbal and written communication skills
Strong interest in technology
Self-starter who is able to operate in a hyper-growth environment
At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team-building events and we give our people the freedom to be creative.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAs a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.\n\nYou are used to delivering value in complex situations and are energised by learning about new and existing products.\n\nFinally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.\n\nWith the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!\n\nWhat You’ll Be Doing…\n\n - Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.\n\n - Initiate contact with potential customers by calling or responding to inquiries.\n\n - Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.\n\n - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.\n\n - Present product information to customers once you have identified their needs.\n\n - Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.\n\n - Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.\n\n - Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.\n\n - Inform and recommend outreach strategies and best practices by testing various touchpoints.\n\n - Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.\n \n \n\nWhat You’ll Need…\n\n - Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)\n\n - Superior verbal and written communication skills\n\n - Strong interest in technology\n\n - Self-starter who is able to operate in a hyper-growth environment\n \n \n\nAt Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team-building events and we give our people the freedom to be creative.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"301d1568-7485-431c-a796-c01d7ed71a73","title":"Account Manager, SME & Growth, AU","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-07T02:36:47.089+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/301d1568-7485-431c-a796-c01d7ed71a73","applyUrl":"https://jobs.ashbyhq.com/airwallex/301d1568-7485-431c-a796-c01d7ed71a73/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Account Manager, SME & Growth, you will own the commercial relationship for a portfolio of ambitious Australian businesses. You will help customers get more value from Airwallex by understanding their goals, increasing product adoption, strengthening relationships and identifying opportunities for sustainable growth.
This is a strategic, consultative role combining account planning, customer engagement and end-to-end commercial ownership. You will work across Airwallex’s product suite, including business accounts, payments, spend management, treasury and API-enabled solutions. You will also partner closely with Sales, Customer Success, Product, Solutions, Operations, Risk and Compliance teams to deliver strong customer outcomes.
This role is based in Melbourne.
Responsibilities:
Own and grow a portfolio of strategic SME and growth accounts, developing account plans that support retention, product adoption, relationship depth and revenue growth.
Build trusted, multi-threaded relationships with customer stakeholders, including founders, finance leaders, operators and other senior decision-makers.
Develop a deep understanding of each customer’s business model, industry, goals, pain points and growth plans, positioning Airwallex as a strategic partner.
Lead regular strategic customer engagements, including account planning sessions, business reviews and growth conversations.
Identify, develop and close upsell, cross-sell and expansion opportunities across Airwallex’s product suite.
Proactively manage opportunities through the full commercial cycle, from discovery and solution design through negotiation, close, implementation and revenue realisation.
Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities.
Translate customer needs into compelling, commercially viable solutions, working with internal experts to understand technical requirements and API or integration considerations.
Use customer, product and commercial data to prioritise your portfolio, identify product whitespace, build account strategies and develop effective QBRs.
Maintain disciplined pipeline management and accurate forecasting in Salesforce, ensuring opportunities, next steps, risks and close plans are visible and actionable.
Partner cross-functionally to resolve customer blockers, manage escalations and deliver a consistent customer experience.
Share customer insights, product feedback and market intelligence to help improve internal processes, enablement and product outcomes.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5+ years of experience in account management, relationship management or sales, ideally selling a technical product, SaaS platform, payments solution or other financial technology.
A proven track record of exceeding commercial targets and consistently delivering against revenue, gross profit or other relevant KPIs.
Strong consultative selling skills, with the ability to understand customer strategies and pain points, uncover opportunities and articulate compelling value propositions.
Demonstrated experience managing complex sales cycles, including upsell, cross-sell, renewal or expansion opportunities from identification through close.
Experience managing complex, multi-product accounts and developing account strategies that drive retention, adoption and expansion.
Strong analytical and strategic skills, with the ability to use data to prioritise accounts, identify opportunities and build effective account plans and QBRs.
Exceptional verbal and written English, with the ability to communicate confidently with technical, commercial and executive stakeholders.
Strong negotiation, problem-solving, networking, relationship-building and stakeholder management skills.
Resilience, a positive attitude and a strong bias towards action when navigating customer or internal blockers.
Strong technical aptitude, with the ability to understand complex product, integration and customer requirements.
Bachelor’s degree or equivalent professional experience.
Preferred qualifications:
Experience working with customers in professional services, consulting, accounting, marketing, education, travel or healthcare.
Experience in fintech, payments, SaaS or another fast-growing technology business.
Familiarity with APIs, integrations or technical solution selling.
Experience managing or selling products such as payments, foreign exchange, business accounts, cards, expense management, bill pay or treasury.
Experience with Salesforce or a comparable CRM.
Experience leading commercial negotiations involving multiple products, senior stakeholders, procurement, legal or other review processes.
Experience using customer or transactional data to diagnose opportunities and improve account performance.
Comfort operating in a high-growth environment with evolving priorities, high standards and meaningful ownership.
A curious, commercially minded approach and a willingness to continuously deepen your product and industry knowledge.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAs an Account Manager, SME & Growth, you will own the commercial relationship for a portfolio of ambitious Australian businesses. You will help customers get more value from Airwallex by understanding their goals, increasing product adoption, strengthening relationships and identifying opportunities for sustainable growth.\n\nThis is a strategic, consultative role combining account planning, customer engagement and end-to-end commercial ownership. You will work across Airwallex’s product suite, including business accounts, payments, spend management, treasury and API-enabled solutions. You will also partner closely with Sales, Customer Success, Product, Solutions, Operations, Risk and Compliance teams to deliver strong customer outcomes.\n\nThis role is based in Melbourne.\n\n \n\nResponsibilities:\n\n - Own and grow a portfolio of strategic SME and growth accounts, developing account plans that support retention, product adoption, relationship depth and revenue growth.\n\n - Build trusted, multi-threaded relationships with customer stakeholders, including founders, finance leaders, operators and other senior decision-makers.\n\n - Develop a deep understanding of each customer’s business model, industry, goals, pain points and growth plans, positioning Airwallex as a strategic partner.\n\n - Lead regular strategic customer engagements, including account planning sessions, business reviews and growth conversations.\n\n - Identify, develop and close upsell, cross-sell and expansion opportunities across Airwallex’s product suite.\n\n - Proactively manage opportunities through the full commercial cycle, from discovery and solution design through negotiation, close, implementation and revenue realisation.\n\n - Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities.\n\n - Translate customer needs into compelling, commercially viable solutions, working with internal experts to understand technical requirements and API or integration considerations.\n\n - Use customer, product and commercial data to prioritise your portfolio, identify product whitespace, build account strategies and develop effective QBRs.\n\n - Maintain disciplined pipeline management and accurate forecasting in Salesforce, ensuring opportunities, next steps, risks and close plans are visible and actionable.\n\n - Partner cross-functionally to resolve customer blockers, manage escalations and deliver a consistent customer experience.\n\n - Share customer insights, product feedback and market intelligence to help improve internal processes, enablement and product outcomes.\n\n \n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum qualifications:\n\n - 5+ years of experience in account management, relationship management or sales, ideally selling a technical product, SaaS platform, payments solution or other financial technology.\n\n - A proven track record of exceeding commercial targets and consistently delivering against revenue, gross profit or other relevant KPIs.\n\n - Strong consultative selling skills, with the ability to understand customer strategies and pain points, uncover opportunities and articulate compelling value propositions.\n\n - Demonstrated experience managing complex sales cycles, including upsell, cross-sell, renewal or expansion opportunities from identification through close.\n\n - Experience managing complex, multi-product accounts and developing account strategies that drive retention, adoption and expansion.\n\n - Strong analytical and strategic skills, with the ability to use data to prioritise accounts, identify opportunities and build effective account plans and QBRs.\n\n - Exceptional verbal and written English, with the ability to communicate confidently with technical, commercial and executive stakeholders.\n\n - Strong negotiation, problem-solving, networking, relationship-building and stakeholder management skills.\n\n - Resilience, a positive attitude and a strong bias towards action when navigating customer or internal blockers.\n\n - Strong technical aptitude, with the ability to understand complex product, integration and customer requirements.\n\n - Bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred qualifications:\n\n - Experience working with customers in professional services, consulting, accounting, marketing, education, travel or healthcare.\n\n - Experience in fintech, payments, SaaS or another fast-growing technology business.\n\n - Familiarity with APIs, integrations or technical solution selling.\n\n - Experience managing or selling products such as payments, foreign exchange, business accounts, cards, expense management, bill pay or treasury.\n\n - Experience with Salesforce or a comparable CRM.\n\n - Experience leading commercial negotiations involving multiple products, senior stakeholders, procurement, legal or other review processes.\n\n - Experience using customer or transactional data to diagnose opportunities and improve account performance.\n\n - Comfort operating in a high-growth environment with evolving priorities, high standards and meaningful ownership.\n\n - A curious, commercially minded approach and a willingness to continuously deepen your product and industry knowledge.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a8bff7ef-4e50-470f-a827-42ed28120278","title":"Account Executive, Commercial (Pacific Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Portland","address":{"postalAddress":{"addressRegion":"Oregon","addressCountry":"United States"}}},{"location":"US - Sacramento","address":{"postalAddress":{"postalCode":"95814","addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}}},{"location":"US - Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - San Diego","address":{"postalAddress":{"postalCode":"92101","addressRegion":"California","addressCountry":"United States","addressLocality":"San Diego"}}},{"location":"US - Irvine","address":{"postalAddress":{"postalCode":"92612","addressRegion":"California","addressCountry":"United States","addressLocality":"Irvine"}}},{"location":"US - Las Vegas","address":{"postalAddress":{"postalCode":"89101","addressRegion":"Nevada","addressCountry":"United States","addressLocality":"Las Vegas"}}},{"location":"US - Los Angeles","address":{"postalAddress":{"postalCode":"90401","addressRegion":"California","addressCountry":"United States","addressLocality":"Los Angeles"}}}],"publishedAt":"2026-10-28T15:59:44.999+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a8bff7ef-4e50-470f-a827-42ed28120278","applyUrl":"https://jobs.ashbyhq.com/airwallex/a8bff7ef-4e50-470f-a827-42ed28120278/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This role is remote and open to candidates in the Pacific Time Zone, excluding the San Francisco Bay Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis role is remote and open to candidates in the Pacific Time Zone, excluding the San Francisco Bay Area.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n\n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n\n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"b16e7d90-b3fa-48f2-98c6-1069a62cb324","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"34e7f492-ec92-4747-ad5a-03d92ae54e28","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a5c8bc19-d051-4ac0-ba7e-b8273ad39298","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"571c77b7-9fc0-4503-8c68-adf55ff62bf0","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"1b9e9b6d-1f1c-43c6-bd97-25598fc5adb5","title":"Senior Manager, Regulatory Strategy & Operations","department":"Regulatory & Compliance","team":"Regulatory Legal & Compliance","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-07T13:42:28.443+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1b9e9b6d-1f1c-43c6-bd97-25598fc5adb5","applyUrl":"https://jobs.ashbyhq.com/airwallex/1b9e9b6d-1f1c-43c6-bd97-25598fc5adb5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
This is a high-impact role within Airwallex’s Regulatory Legal & Compliance organisation. You’ll turn strategic regulatory priorities into coordinated, measurable delivery across our global business, bringing structure to complex initiatives and strengthening the governance and execution discipline needed to support continued growth.
Drive the end-to-end delivery of strategic regulatory projects, from defining the problem and developing the approach through implementation, tracking and benefits realisation.
Translate strategic priorities into clear plans, milestones, dependencies, decision points, owners and measurable outcomes.
Coordinate complex initiatives across Regulatory Operations, Regulatory Compliance, Regulatory Legal, Risk, Financial Crime Compliance, Product, Engineering, Finance, Operations and other business teams.
Establish governance for complex programmes, including steering committees, working groups, status reporting, risk management, issue escalation and decision tracking.
Strengthen the interfaces between Regulatory Legal, Regulatory Compliance and the first-line business teams responsible for execution, while maintaining clear ownership across each function.
Coordinate preparation for regulatory examinations, inspections, audits, information requests and supervisory engagements, including timelines, evidence gathering, stakeholder alignment and follow-up actions.
Identify operational bottlenecks, duplicated activity, unclear accountabilities and delivery risks, and develop practical recommendations to improve efficiency, consistency and scalability.
Define and monitor programme metrics, delivery dashboards and management information that give senior leaders a clear view of progress, risks, dependencies and regulatory readiness.
Prepare concise, decision-ready papers, presentations, dashboards and recommendations for senior leadership and governance forums.
Facilitate senior stakeholder discussions, resolve competing priorities and ensure decisions result in clear action and follow-through.
Capture lessons learned from regulatory programmes, examinations, audits, monitoring activity and regulatory interactions, and use them to improve future delivery.
Act as a trusted strategic partner to the Regulatory leadership team, bringing structured problem-solving, sound judgment and a strong bias toward execution.
This role is based in London or Amsterdam, with three days in the office each week.
Essentials
Significant experience leading complex strategic, regulatory, compliance, risk, transformation or operational programmes.
Demonstrated experience coordinating cross-functional initiatives across a matrixed, international organisation.
Strong programme management skills, including planning, governance, dependency management, risk management, issue resolution and delivery tracking.
Proven ability to structure ambiguous problems, develop practical recommendations and translate strategy into executable plans.
Experience working with senior stakeholders and influencing outcomes across functions and geographies.
Excellent written and oral communication skills, including experience preparing executive-level materials and presenting complex issues clearly.
Strong analytical skills and attention to detail, with the ability to synthesise regulatory, operational and commercial information into clear decisions and actions.
Ability to work independently, take ownership and maintain momentum across multiple priorities in a fast-moving environment.
A pragmatic, collaborative and low-ego approach to working with Legal, Compliance, Operations, Product, Engineering, Risk and other business teams.
Experience in financial services, payments, fintech, technology or another highly regulated industry.
Preferred
Experience as a strategy or management consultant, or in a comparable internal strategy, transformation or programme management role.
Experience delivering regulatory change, compliance transformation, licensing, market-entry, regulatory engagement or operating-model initiatives.
Familiarity with regulatory obligations, controls, regulatory reporting, governance, risk frameworks or GRC tooling.
Experience working with Regulatory Operations, Regulatory Compliance and Regulatory Legal teams to deliver regulatory programmes.
Experience supporting regulatory examinations, audits, information requests or supervisory engagements.
Experience partnering with Product, Engineering, Data or Operations teams to improve processes or implement automation.
Experience in a global payments, cross-border payments, electronic money, banking, digital assets or other financial services environment.
Relevant qualification in business, finance, economics, law, risk, compliance, operations or project management.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You're low-ego. You care more about the right outcome than getting credit for it.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nThis is a high-impact role within Airwallex’s Regulatory Legal & Compliance organisation. You’ll turn strategic regulatory priorities into coordinated, measurable delivery across our global business, bringing structure to complex initiatives and strengthening the governance and execution discipline needed to support continued growth.\n\n - Drive the end-to-end delivery of strategic regulatory projects, from defining the problem and developing the approach through implementation, tracking and benefits realisation.\n\n - Translate strategic priorities into clear plans, milestones, dependencies, decision points, owners and measurable outcomes.\n\n - Coordinate complex initiatives across Regulatory Operations, Regulatory Compliance, Regulatory Legal, Risk, Financial Crime Compliance, Product, Engineering, Finance, Operations and other business teams.\n\n - Establish governance for complex programmes, including steering committees, working groups, status reporting, risk management, issue escalation and decision tracking.\n\n - Strengthen the interfaces between Regulatory Legal, Regulatory Compliance and the first-line business teams responsible for execution, while maintaining clear ownership across each function.\n\n - Coordinate preparation for regulatory examinations, inspections, audits, information requests and supervisory engagements, including timelines, evidence gathering, stakeholder alignment and follow-up actions.\n\n - Identify operational bottlenecks, duplicated activity, unclear accountabilities and delivery risks, and develop practical recommendations to improve efficiency, consistency and scalability.\n\n - Define and monitor programme metrics, delivery dashboards and management information that give senior leaders a clear view of progress, risks, dependencies and regulatory readiness.\n\n - Prepare concise, decision-ready papers, presentations, dashboards and recommendations for senior leadership and governance forums.\n\n - Facilitate senior stakeholder discussions, resolve competing priorities and ensure decisions result in clear action and follow-through.\n\n - Capture lessons learned from regulatory programmes, examinations, audits, monitoring activity and regulatory interactions, and use them to improve future delivery.\n\n - Act as a trusted strategic partner to the Regulatory leadership team, bringing structured problem-solving, sound judgment and a strong bias toward execution.\n\nThis role is based in London or Amsterdam, with three days in the office each week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Significant experience leading complex strategic, regulatory, compliance, risk, transformation or operational programmes.\n\n - Demonstrated experience coordinating cross-functional initiatives across a matrixed, international organisation.\n\n - Strong programme management skills, including planning, governance, dependency management, risk management, issue resolution and delivery tracking.\n\n - Proven ability to structure ambiguous problems, develop practical recommendations and translate strategy into executable plans.\n\n - Experience working with senior stakeholders and influencing outcomes across functions and geographies.\n\n - Excellent written and oral communication skills, including experience preparing executive-level materials and presenting complex issues clearly.\n\n - Strong analytical skills and attention to detail, with the ability to synthesise regulatory, operational and commercial information into clear decisions and actions.\n\n - Ability to work independently, take ownership and maintain momentum across multiple priorities in a fast-moving environment.\n\n - A pragmatic, collaborative and low-ego approach to working with Legal, Compliance, Operations, Product, Engineering, Risk and other business teams.\n\n - Experience in financial services, payments, fintech, technology or another highly regulated industry.\n\nPreferred\n\n - Experience as a strategy or management consultant, or in a comparable internal strategy, transformation or programme management role.\n\n - Experience delivering regulatory change, compliance transformation, licensing, market-entry, regulatory engagement or operating-model initiatives.\n\n - Familiarity with regulatory obligations, controls, regulatory reporting, governance, risk frameworks or GRC tooling.\n\n - Experience working with Regulatory Operations, Regulatory Compliance and Regulatory Legal teams to deliver regulatory programmes.\n\n - Experience supporting regulatory examinations, audits, information requests or supervisory engagements.\n\n - Experience partnering with Product, Engineering, Data or Operations teams to improve processes or implement automation.\n\n - Experience in a global payments, cross-border payments, electronic money, banking, digital assets or other financial services environment.\n\n - Relevant qualification in business, finance, economics, law, risk, compliance, operations or project management.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You're low-ego. You care more about the right outcome than getting credit for it.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5baeefbf-f0d1-4e50-9b4d-f983fcc74738","title":"Senior Data Engineer (Seattle)","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"US - Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T18:30:06.554+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5baeefbf-f0d1-4e50-9b4d-f983fcc74738","applyUrl":"https://jobs.ashbyhq.com/airwallex/5baeefbf-f0d1-4e50-9b4d-f983fcc74738/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Our Strategic Data team builds the data foundations that support business intelligence, machine learning, and operational decision-making. You'll help create reliable, scalable data models and pipelines while improving how teams use data across the business.
Design and implement robust, scalable data models that support business intelligence, machine learning, and operational needs.
Select appropriate schema designs—including star schema, snowflake, normalized, and denormalized models—based on the use case.
Partner with business teams to translate data needs into clean, structured, and well-documented models, while promoting a single source of truth across data layers and pipelines.
Build and maintain batch and streaming ETL pipelines across the full data workflow, from ingestion and transformation through delivery.
Maintain data consistency, traceability, and quality across multiple data sources and domains, including distributed or multi-datacenter environments where relevant.
Contribute to data governance strategies, policies, and standards across areas such as data quality, stewardship, metadata, master data, privacy, security, and lifecycle management.
Work with Data Platform Engineers and Product Managers to identify root causes of data issues and deliver efficient, scalable solutions.
Explore practical ways for data engineering and AI to work together across our products and operations.
This role is based in San Francisco or Seattle, and you'll be expected to work from the office three days a week.
Bachelor's degree or higher in Computer Science, Information Systems, Finance, Mathematics, or a related field.
Five or more years of experience designing and implementing ETL pipelines using tools such as Informatica, Talend, Apache NiFi, or similar data integration platforms.
Strong experience with data modeling, data schemas, ETL, and end-to-end data workflows.
Proficiency in SQL, database management systems such as MySQL, PostgreSQL, or Oracle, and data warehousing solutions.
Familiarity with Google Cloud Platform, particularly BigQuery and Airflow.
Excellent problem-solving skills, attention to detail, and commitment to producing high-quality work.
Strong communication and collaboration skills, including the ability to work effectively with globally distributed teams.
Strength in at least one core area of data engineering, particularly data modeling or ETL, with the ability to contribute across the broader data engineering discipline.
Experience in financial services, payments, or fintech.
Knowledge of data governance practices and regulatory requirements in the financial industry.
Experience with scripting languages such as Python or R for data analysis and automation.
Experience working with distributed or multi-datacenter data systems, including data migration, duplication, and consistency challenges.
Certification in data management or related technologies.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
At Airwallex, you can make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nOur Strategic Data team builds the data foundations that support business intelligence, machine learning, and operational decision-making. You'll help create reliable, scalable data models and pipelines while improving how teams use data across the business.\n\n - Design and implement robust, scalable data models that support business intelligence, machine learning, and operational needs.\n\n - Select appropriate schema designs—including star schema, snowflake, normalized, and denormalized models—based on the use case.\n\n - Partner with business teams to translate data needs into clean, structured, and well-documented models, while promoting a single source of truth across data layers and pipelines.\n\n - Build and maintain batch and streaming ETL pipelines across the full data workflow, from ingestion and transformation through delivery.\n\n - Maintain data consistency, traceability, and quality across multiple data sources and domains, including distributed or multi-datacenter environments where relevant.\n\n - Contribute to data governance strategies, policies, and standards across areas such as data quality, stewardship, metadata, master data, privacy, security, and lifecycle management.\n\n - Work with Data Platform Engineers and Product Managers to identify root causes of data issues and deliver efficient, scalable solutions.\n\n - Explore practical ways for data engineering and AI to work together across our products and operations.\n\nThis role is based in San Francisco or Seattle, and you'll be expected to work from the office three days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n \n\n\nESSENTIALS\n\n - Bachelor's degree or higher in Computer Science, Information Systems, Finance, Mathematics, or a related field.\n\n - Five or more years of experience designing and implementing ETL pipelines using tools such as Informatica, Talend, Apache NiFi, or similar data integration platforms.\n\n - Strong experience with data modeling, data schemas, ETL, and end-to-end data workflows.\n\n - Proficiency in SQL, database management systems such as MySQL, PostgreSQL, or Oracle, and data warehousing solutions.\n\n - Familiarity with Google Cloud Platform, particularly BigQuery and Airflow.\n\n - Excellent problem-solving skills, attention to detail, and commitment to producing high-quality work.\n\n - Strong communication and collaboration skills, including the ability to work effectively with globally distributed teams.\n\n - Strength in at least one core area of data engineering, particularly data modeling or ETL, with the ability to contribute across the broader data engineering discipline.\n\n\nPREFERRED\n\n - Experience in financial services, payments, or fintech.\n\n - Knowledge of data governance practices and regulatory requirements in the financial industry.\n\n - Experience with scripting languages such as Python or R for data analysis and automation.\n\n - Experience working with distributed or multi-datacenter data systems, including data migration, duplication, and consistency challenges.\n\n - Certification in data management or related technologies.\n\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nAt Airwallex, you can make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$140K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140K - $240K","compensationTiers":[{"id":"e898062f-973e-474c-ac5c-dd0c6ac98e79","tierSummary":"$140K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"82d65c12-3748-499c-b49a-6108f2c9d8ab","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8a2bd941-7302-4248-8e5c-af4a1100d787","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9757a08f-fcc6-4c3a-9e79-47f7afeca87e","summary":"$140K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":240000}]}},{"id":"0f66da1a-50c0-4f68-8152-460376b4d897","title":"Account Executive, Commercial (Mountain / Central Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Denver","address":{"postalAddress":{"postalCode":"80202","addressRegion":"Colorado","addressCountry":"United States","addressLocality":"Denver"}}},{"location":"US - Dallas","address":{"postalAddress":{"postalCode":"75201","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}}},{"location":"US - Salt Lake City","address":{"postalAddress":{"postalCode":"84101","addressRegion":"Utah","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"US - Kansas City","address":{"postalAddress":{"postalCode":"64105","addressRegion":"Missouri","addressCountry":"United States","addressLocality":"Kansas City"}}},{"location":"US - Houston","address":{"postalAddress":{"postalCode":"77002","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Houston"}}},{"location":"US - Minneapolis","address":{"postalAddress":{"postalCode":"55402","addressRegion":"Minnesota","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"US - Oklahoma City","address":{"postalAddress":{"postalCode":"73102","addressRegion":"Oklahoma","addressCountry":"United States","addressLocality":"Oklahoma City"}}},{"location":"US - Phoenix","address":{"postalAddress":{"postalCode":"85004","addressRegion":"Arizona","addressCountry":"United States","addressLocality":"Phoenix"}}},{"location":"US - Boise","address":{"postalAddress":{"postalCode":"83702","addressRegion":"Idaho","addressCountry":"United States","addressLocality":"Boise"}}},{"location":"US - Milwaukee","address":{"postalAddress":{"postalCode":"53202","addressRegion":"Wisconsin","addressCountry":"United States","addressLocality":"Milwaukee"}}},{"location":"US - Nashville","address":{"postalAddress":{"postalCode":"37203","addressRegion":"Tennessee","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"US - Chicago","address":{"postalAddress":{"postalCode":"60606","addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}}],"publishedAt":"2026-10-28T16:01:24.499+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0f66da1a-50c0-4f68-8152-460376b4d897","applyUrl":"https://jobs.ashbyhq.com/airwallex/0f66da1a-50c0-4f68-8152-460376b4d897/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in Mountain and Central Time Zones.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in Mountain and Central Time Zones.\n\n\n\n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n\n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"629060b1-95f6-4a98-874a-677dc6b89c09","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"a0f37c91-f9d7-4435-a171-f8bc166a3900","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f54b3638-5d53-4336-98d8-e0deb37093e7","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8803d4b2-45a4-4fe4-982c-cd4d44494df1","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"3acc4c7d-9659-4927-9532-091f1fd5d63a","title":"Head of Growth Data Science","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-07T16:46:15.133+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3acc4c7d-9659-4927-9532-091f1fd5d63a","applyUrl":"https://jobs.ashbyhq.com/airwallex/3acc4c7d-9659-4927-9532-091f1fd5d63a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is seeking a Head of Growth Data Science to lead the team responsible for using data, experimentation, and advanced analytics to accelerate global growth.
The Growth Data Science team partners closely with Product, Marketing, Sales, and regional business leaders to identify growth opportunities across the customer lifecycle—from acquisition and activation to conversion, retention, and expansion. You will help define our growth strategy, build scalable measurement frameworks, and develop the models and insights that guide investment across markets and products.
This is a full-time role based in San Francisco.
Act as a strategic data partner to senior leaders across Growth, Product, Marketing, Sales, and regional businesses.
Translate complex analyses into clear recommendations that shape business strategy and investment decisions.
Establish a consistent, trusted framework for measuring growth performance across markets, channels, and customer segments.
Lead analytical efforts across the growth funnel, including acquisition, activation, conversion, retention, and expansion.
Identify opportunities to improve channel efficiency, customer journeys, pricing, and go-to-market performance.
Develop segmentation, propensity, attribution, and optimization models to inform growth initiatives.
Build and scale experimentation frameworks to measure the impact of product, marketing, and commercial initiatives.
Lead the application of causal inference techniques to distinguish correlation from true incremental impact.
Establish best practices for experiment design, measurement, interpretation, and decision-making.
Own forecasting and planning models that support growth targets, resource allocation, and business reviews.
Develop metrics, dashboards, and analytical tools that provide timely visibility into growth performance.
Partner with Finance and business leaders to connect operating drivers with financial outcomes.
Define the roadmap for applying machine learning and Generative AI to growth analytics and decision-making.
Build intelligent tools that automate insight generation, improve targeting, and enhance operational efficiency.
Partner with engineering and data platform teams to productionize models and analytical products.
Growth-oriented leader: You have 10+ years of experience in data science, analytics, applied machine learning, or quantitative strategy, including 5+ years leading high-performing teams.
Strong technical foundation: You have deep expertise in experimentation, causal inference, forecasting, applied machine learning, SQL, and Python or R.
Strategic operator: You are comfortable prioritizing ambiguous problems, balancing trade-offs, and focusing teams on initiatives with measurable growth impact.
Hands-on builder: You can engage deeply with technical work while building scalable systems, analytical frameworks, and team practices.
Executive influencer: You communicate complex findings clearly and can influence senior stakeholders through rigorous analysis and practical recommendations.
Customer-centric thinker: You are passionate about understanding customer behavior and using data to create better experiences and stronger business outcomes.
Bachelor’s or Master’s degree in a quantitative field such as Data Science, Computer Science, Statistics, Economics, Mathematics, or Engineering, or equivalent practical experience.
10+ years of experience in data science, analytics, quantitative strategy, or applied machine learning.
At least 5 years of experience managing and developing high-performing technical teams.
Demonstrated experience partnering with executive and senior business leaders to influence growth strategy.
Hands-on experience with experimentation, causal inference, forecasting, or machine learning in a production environment.
Strong proficiency in SQL and Python or R.
Experience working with modern data platforms and tooling, such as Databricks, Snowflake, dbt, Airflow, or equivalent.
Proven ability to translate analytical insights into measurable business outcomes.
Experience productionizing Generative AI applications, intelligent analytics tools, or agentic workflows.
Advanced degree in Econometrics, Statistics, Machine Learning, Computer Science, Economics, or a related quantitative discipline.
Experience in fintech, payments, financial services, or high-growth B2B SaaS.
Experience leading data science teams across multiple growth functions, markets, or product lines.
Experience with customer lifecycle analytics, marketing measurement, attribution, pricing, or sales optimization.
Familiarity with global payments, cross-border commerce, and regional differences in customer and market behavior.
Experience building data products or decision systems used by senior executives and cross-functional teams.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAirwallex is seeking a Head of Growth Data Science to lead the team responsible for using data, experimentation, and advanced analytics to accelerate global growth.\n\nThe Growth Data Science team partners closely with Product, Marketing, Sales, and regional business leaders to identify growth opportunities across the customer lifecycle—from acquisition and activation to conversion, retention, and expansion. You will help define our growth strategy, build scalable measurement frameworks, and develop the models and insights that guide investment across markets and products.\n\n\n\nThis is a full-time role based in San Francisco.\n\n\n\n\nRESPONSIBILITIES\n\n - Act as a strategic data partner to senior leaders across Growth, Product, Marketing, Sales, and regional businesses.\n\n - Translate complex analyses into clear recommendations that shape business strategy and investment decisions.\n\n - Establish a consistent, trusted framework for measuring growth performance across markets, channels, and customer segments.\n\n - Lead analytical efforts across the growth funnel, including acquisition, activation, conversion, retention, and expansion.\n\n - Identify opportunities to improve channel efficiency, customer journeys, pricing, and go-to-market performance.\n\n - Develop segmentation, propensity, attribution, and optimization models to inform growth initiatives.\n\n - Build and scale experimentation frameworks to measure the impact of product, marketing, and commercial initiatives.\n\n - Lead the application of causal inference techniques to distinguish correlation from true incremental impact.\n\n - Establish best practices for experiment design, measurement, interpretation, and decision-making.\n\n - Own forecasting and planning models that support growth targets, resource allocation, and business reviews.\n\n - Develop metrics, dashboards, and analytical tools that provide timely visibility into growth performance.\n\n - Partner with Finance and business leaders to connect operating drivers with financial outcomes.\n\n - Define the roadmap for applying machine learning and Generative AI to growth analytics and decision-making.\n\n - Build intelligent tools that automate insight generation, improve targeting, and enhance operational efficiency.\n\n - Partner with engineering and data platform teams to productionize models and analytical products.\n\n\n\n\nWHO YOU ARE\n\n - Growth-oriented leader: You have 10+ years of experience in data science, analytics, applied machine learning, or quantitative strategy, including 5+ years leading high-performing teams.\n\n - Strong technical foundation: You have deep expertise in experimentation, causal inference, forecasting, applied machine learning, SQL, and Python or R.\n\n - Strategic operator: You are comfortable prioritizing ambiguous problems, balancing trade-offs, and focusing teams on initiatives with measurable growth impact.\n\n - Hands-on builder: You can engage deeply with technical work while building scalable systems, analytical frameworks, and team practices.\n\n - Executive influencer: You communicate complex findings clearly and can influence senior stakeholders through rigorous analysis and practical recommendations.\n\n - Customer-centric thinker: You are passionate about understanding customer behavior and using data to create better experiences and stronger business outcomes.\n \n \n\n\nMINIMUM QUALIFICATIONS\n\n - Bachelor’s or Master’s degree in a quantitative field such as Data Science, Computer Science, Statistics, Economics, Mathematics, or Engineering, or equivalent practical experience.\n\n - 10+ years of experience in data science, analytics, quantitative strategy, or applied machine learning.\n\n - At least 5 years of experience managing and developing high-performing technical teams.\n\n - Demonstrated experience partnering with executive and senior business leaders to influence growth strategy.\n\n - Hands-on experience with experimentation, causal inference, forecasting, or machine learning in a production environment.\n\n - Strong proficiency in SQL and Python or R.\n\n - Experience working with modern data platforms and tooling, such as Databricks, Snowflake, dbt, Airflow, or equivalent.\n\n - Proven ability to translate analytical insights into measurable business outcomes.\n\n - Experience productionizing Generative AI applications, intelligent analytics tools, or agentic workflows.\n\n\nPREFERRED QUALIFICATIONS\n\n - Advanced degree in Econometrics, Statistics, Machine Learning, Computer Science, Economics, or a related quantitative discipline.\n\n - Experience in fintech, payments, financial services, or high-growth B2B SaaS.\n\n - Experience leading data science teams across multiple growth functions, markets, or product lines.\n\n - Experience with customer lifecycle analytics, marketing measurement, attribution, pricing, or sales optimization.\n\n - Familiarity with global payments, cross-border commerce, and regional differences in customer and market behavior.\n\n - Experience building data products or decision systems used by senior executives and cross-functional teams.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$300K – $320K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$300K - $320K","compensationTiers":[{"id":"d07642de-4227-4094-80c8-bbdabd71199d","tierSummary":"$300K – $320K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"b1474483-9c8c-42e0-8ce0-646a6e4a538a","summary":"$300K – $320K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":320000},{"id":"896cb383-b081-4bc7-9d23-dcfb87d2980f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b0062730-eeb9-4ccd-af83-b446733c13b0","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":320000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"048d8368-e609-45a5-9a9d-c88170397253","title":"Product Marketing Manager, AMER","department":"Marketing","team":"Global Product Marketing","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:33:13.350+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/048d8368-e609-45a5-9a9d-c88170397253","applyUrl":"https://jobs.ashbyhq.com/airwallex/048d8368-e609-45a5-9a9d-c88170397253/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll shape how Airwallex’s products are understood and adopted across the AMER region, connecting customer needs with product, commercial, and marketing strategy.
Define and refine positioning, messaging, and value propositions, then bring them to life through launches, enablement, and customer touchpoints across the website, email, content, decks, and more.
Use qualitative and quantitative insights from customers, channels, and product data to test hypotheses and make informed decisions.
Work with regional and global strategy, product, sales, marketing, operations, design, and data analytics teams to drive global impact.
Drive go-to-market campaigns that grow product adoption and usage.
You'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.
7+ years of experience in product marketing, marketing, or product strategy at a fast-growing technology company
Experience working with regional commercial and marketing teams to launch go-to-market campaigns that grow product adoption and usage
Strong written and spoken communication skills, with the ability to articulate complex concepts simply
A track record of collaborating across sales, operations, design, marketing, product, and data analytics teams to drive impact
A self-starter mindset: you can identify and prioritize opportunities, roll up your sleeves, and go deep into the problem
Bachelor’s degree or equivalent
Experience in financial services and/or financial technology
Experience working on global go-to-market campaigns supporting SME and/or Enterprise businesses
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll shape how Airwallex’s products are understood and adopted across the AMER region, connecting customer needs with product, commercial, and marketing strategy.\n\n - Define and refine positioning, messaging, and value propositions, then bring them to life through launches, enablement, and customer touchpoints across the website, email, content, decks, and more.\n\n - Use qualitative and quantitative insights from customers, channels, and product data to test hypotheses and make informed decisions.\n\n - Work with regional and global strategy, product, sales, marketing, operations, design, and data analytics teams to drive global impact.\n\n - Drive go-to-market campaigns that grow product adoption and usage.\n\nYou'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 7+ years of experience in product marketing, marketing, or product strategy at a fast-growing technology company\n\n - Experience working with regional commercial and marketing teams to launch go-to-market campaigns that grow product adoption and usage\n\n - Strong written and spoken communication skills, with the ability to articulate complex concepts simply\n\n - A track record of collaborating across sales, operations, design, marketing, product, and data analytics teams to drive impact\n\n - A self-starter mindset: you can identify and prioritize opportunities, roll up your sleeves, and go deep into the problem\n\n\nPREFERRED\n\n - Bachelor’s degree or equivalent\n\n - Experience in financial services and/or financial technology\n\n - Experience working on global go-to-market campaigns supporting SME and/or Enterprise businesses\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$120K – $190K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120K - $190K","compensationTiers":[{"id":"06c463d6-4cda-4cd7-9835-60542dd7f533","tierSummary":"$120K – $190K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"d83af665-9321-46b1-9e91-1771ced3c542","summary":"$120K – $190K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":190000},{"id":"d7b0e665-53a6-4da3-80ab-45cf8d99e9dc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a3011ff9-bf22-4778-9420-5eb90d5edb50","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":190000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c102613e-0899-43d5-809c-684d7a1bec1a","title":"Team Lead, Account Management, SME & Growth, CN","department":"SME & Growth Business","team":"SME & Growth Management","employmentType":"FullTime","location":"CN - Shanghai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"CN - Shenzhen","address":{"postalAddress":{"addressRegion":"Shenzhen","addressCountry":"China","addressLocality":"Shenzhen"}}}],"publishedAt":"2026-10-10T02:18:33.312+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c102613e-0899-43d5-809c-684d7a1bec1a","applyUrl":"https://jobs.ashbyhq.com/airwallex/c102613e-0899-43d5-809c-684d7a1bec1a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead the front-line execution of Airwallex’s post-sale growth engine across our SME & Growth customer portfolio in China. You’ll coach and scale a high-performing team of Account Managers or Customer Success Managers, driving product adoption, upsell and cross-sell, long-term retention, and revenue performance.
You’ll turn GTM strategy into effective account management playbooks, use KPIs and pipeline reviews to improve team performance, and act as an executive escalation point for key customers.
You’ll also partner with Product, Engineering, Marketing, and Revenue Operations to turn customer feedback into product improvements, streamline customer-facing processes, and mitigate churn risks.
You'll work from our Shenzhen or Shanghai office.
Essentials
Over 5 years of experience in Account Management, Customer Success, or Sales, with at least 3 years in team management or direct line leadership, ideally in Fintech, SaaS, Payments, or Tech platforms.
A proven track record of leading front-line commercial or Account Management teams to achieve revenue and retention targets in a fast-paced environment.
Strong analytical and problem-solving skills, with experience using data to guide team priorities, pipeline decisions, and performance coaching.
A solid understanding of the fintech, cross-border payments, or digital commerce ecosystem.
Excellent communication, negotiation, and stakeholder management skills, with the ability to engage mid-to-senior-level decision-makers.
Hands-on experience in account planning, portfolio management, and executing adoption playbooks.
A bachelor’s degree or equivalent practical experience.
Preferred
Experience scaling teams in high-growth technology environments or cross-border trade and fintech platforms.
Proficiency with CRM and reporting tools such as Salesforce, Looker, or SQL.
Familiarity with API-based payment products or complex SaaS solutions.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead the front-line execution of Airwallex’s post-sale growth engine across our SME & Growth customer portfolio in China. You’ll coach and scale a high-performing team of Account Managers or Customer Success Managers, driving product adoption, upsell and cross-sell, long-term retention, and revenue performance.\n\nYou’ll turn GTM strategy into effective account management playbooks, use KPIs and pipeline reviews to improve team performance, and act as an executive escalation point for key customers.\n\nYou’ll also partner with Product, Engineering, Marketing, and Revenue Operations to turn customer feedback into product improvements, streamline customer-facing processes, and mitigate churn risks.\n\nYou'll work from our Shenzhen or Shanghai office. \n\n\n\nEssentials\n\n - Over 5 years of experience in Account Management, Customer Success, or Sales, with at least 3 years in team management or direct line leadership, ideally in Fintech, SaaS, Payments, or Tech platforms.\n\n - A proven track record of leading front-line commercial or Account Management teams to achieve revenue and retention targets in a fast-paced environment.\n\n - Strong analytical and problem-solving skills, with experience using data to guide team priorities, pipeline decisions, and performance coaching.\n\n - A solid understanding of the fintech, cross-border payments, or digital commerce ecosystem.\n\n - Excellent communication, negotiation, and stakeholder management skills, with the ability to engage mid-to-senior-level decision-makers.\n\n - Hands-on experience in account planning, portfolio management, and executing adoption playbooks.\n\n - A bachelor’s degree or equivalent practical experience.\n\n\n\nPreferred\n\n - Experience scaling teams in high-growth technology environments or cross-border trade and fintech platforms.\n\n - Proficiency with CRM and reporting tools such as Salesforce, Looker, or SQL.\n\n - Familiarity with API-based payment products or complex SaaS solutions.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2e7b5948-f752-440f-a672-3db2d4cbe22c","title":"Associate Director, Payments/Scheme Economics","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-12T15:26:41.948+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/2e7b5948-f752-440f-a672-3db2d4cbe22c","applyUrl":"https://jobs.ashbyhq.com/airwallex/2e7b5948-f752-440f-a672-3db2d4cbe22c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We are looking for an Associate Director, Payments/Scheme Economics to own the integrity, visibility and management of Airwallex’s payment costs, starting with card scheme fees and interchange fees across Visa and Mastercard.
Reporting to the Head of Strategic Finance, you will be the subject matter expert on scheme economics, translating complex and rapidly changing network rules into accurate system configurations, financial outcomes and business decisions. You will ensure we understand what every payment should cost, that those costs are accurately reflected across our systems and financials, and that we systematically identify opportunities to improve payment economics as we scale.
Over time, the remit will expand across other card schemes, local payment methods and the broader payments cost base.
Own scheme economics and rule interpretation: Maintain deep expertise across scheme fees, interchange and network rules. Interpret scheme bulletins, operating regulations and fee schedules, translating changes into clear financial, product and operational requirements.
Ensure accurate payment cost configuration: Translate complex scheme rules into fee tables, eligibility criteria and transaction-level logic. Partner with Product and Engineering to ensure cost calculation, allocation and customer billing accurately reflect current network rules across markets and payment flows.
Protect payment cost integrity: Establish robust governance, testing and controls across scheme configurations. Reconcile expected costs against actual network charges, identify anomalies and leakage, and drive root-cause resolution.
Build granular visibility into payment economics: Develop robust models and analytics across markets, products, payment methods and transaction types, creating a clear view of unit economics, margin drivers and cost movements.
Drive structural cost and margin optimization: Identify, quantify and execute opportunities to improve economics through transaction qualification, BIN routing, cost configuration, and other levers. Partner with Product, Finance and Commercial teams to prioritize the highest-value opportunities.
Shape pricing and commercial decisions: Translate underlying payment economics into recommendations for customer pricing, product design, new market launches and commercial strategy, ensuring growth is supported by sustainable unit economics.
Build scalable infrastructure and automation: Partner with Product, Engineering, and Data teams to strengthen cost engines, fee allocation logic, dashboards and automated controls. Apply AI and advanced analytics to accelerate rule interpretation, detect anomalies and surface optimization opportunities.
Own complex scheme economics issues: Serve as the escalation point for scheme pricing, interchange and rule-related questions, working directly with Visa, Mastercard and other payment partners where required.
7+ years of relevant experience in payments, acquiring, issuing, card networks, payment infrastructure or related roles, ideally within a global PSP, acquirer, scheme, issuer or fintech.
Deep knowledge of card payment economics, particularly Visa and Mastercard interchange, scheme fees, transaction qualification and network rules.
Strong ability to operationalize complex payment rules, translating fee schedules and network requirements into system logic, configurations and controls.
Experience with payment cost systems and controls, including interchange tables, scheme fee logic, BIN-based rules, transaction attributes or similar payment configurations.
Strong analytical and quantitative capabilities, including experience working with transaction-level data, economic modeling and reconciliation of expected versus actual payment costs.
Strong commercial judgment, with the ability to connect detailed payment mechanics to pricing, product decisions and margin optimization.
Exceptional attention to detail and ownership, with the discipline required to manage complex rules where small errors can create meaningful financial impact at scale.
Strong cross-functional execution, with the ability to work effectively across Product, Engineering, Finance, Data, Operations and external payment partners.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHO YOU ARE\n\nWe are looking for an Associate Director, Payments/Scheme Economics to own the integrity, visibility and management of Airwallex’s payment costs, starting with card scheme fees and interchange fees across Visa and Mastercard.\n\nReporting to the Head of Strategic Finance, you will be the subject matter expert on scheme economics, translating complex and rapidly changing network rules into accurate system configurations, financial outcomes and business decisions. You will ensure we understand what every payment should cost, that those costs are accurately reflected across our systems and financials, and that we systematically identify opportunities to improve payment economics as we scale.\n\nOver time, the remit will expand across other card schemes, local payment methods and the broader payments cost base.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own scheme economics and rule interpretation: Maintain deep expertise across scheme fees, interchange and network rules. Interpret scheme bulletins, operating regulations and fee schedules, translating changes into clear financial, product and operational requirements.\n\n - Ensure accurate payment cost configuration: Translate complex scheme rules into fee tables, eligibility criteria and transaction-level logic. Partner with Product and Engineering to ensure cost calculation, allocation and customer billing accurately reflect current network rules across markets and payment flows.\n\n - Protect payment cost integrity: Establish robust governance, testing and controls across scheme configurations. Reconcile expected costs against actual network charges, identify anomalies and leakage, and drive root-cause resolution.\n\n - Build granular visibility into payment economics: Develop robust models and analytics across markets, products, payment methods and transaction types, creating a clear view of unit economics, margin drivers and cost movements.\n\n - Drive structural cost and margin optimization: Identify, quantify and execute opportunities to improve economics through transaction qualification, BIN routing, cost configuration, and other levers. Partner with Product, Finance and Commercial teams to prioritize the highest-value opportunities.\n\n - Shape pricing and commercial decisions: Translate underlying payment economics into recommendations for customer pricing, product design, new market launches and commercial strategy, ensuring growth is supported by sustainable unit economics.\n\n - Build scalable infrastructure and automation: Partner with Product, Engineering, and Data teams to strengthen cost engines, fee allocation logic, dashboards and automated controls. Apply AI and advanced analytics to accelerate rule interpretation, detect anomalies and surface optimization opportunities.\n\n - Own complex scheme economics issues: Serve as the escalation point for scheme pricing, interchange and rule-related questions, working directly with Visa, Mastercard and other payment partners where required.\n\n\nWHAT YOU’LL BRING\n\n - 7+ years of relevant experience in payments, acquiring, issuing, card networks, payment infrastructure or related roles, ideally within a global PSP, acquirer, scheme, issuer or fintech.\n\n - Deep knowledge of card payment economics, particularly Visa and Mastercard interchange, scheme fees, transaction qualification and network rules.\n\n - Strong ability to operationalize complex payment rules, translating fee schedules and network requirements into system logic, configurations and controls.\n\n - Experience with payment cost systems and controls, including interchange tables, scheme fee logic, BIN-based rules, transaction attributes or similar payment configurations.\n\n - Strong analytical and quantitative capabilities, including experience working with transaction-level data, economic modeling and reconciliation of expected versus actual payment costs.\n\n - Strong commercial judgment, with the ability to connect detailed payment mechanics to pricing, product decisions and margin optimization.\n\n - Exceptional attention to detail and ownership, with the discipline required to manage complex rules where small errors can create meaningful financial impact at scale.\n\n - Strong cross-functional execution, with the ability to work effectively across Product, Engineering, Finance, Data, Operations and external payment partners.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"86aab812-c169-4ddc-9193-828ed4441deb","title":"Staff Software Engineer, AI Tooling, Information Security","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"AU - Melbourne","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AU - Sydney","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}}}],"publishedAt":"2026-10-19T09:15:53.408+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Victoria","addressCountry":"Australia","addressLocality":"Melbourne"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/86aab812-c169-4ddc-9193-828ed4441deb","applyUrl":"https://jobs.ashbyhq.com/airwallex/86aab812-c169-4ddc-9193-828ed4441deb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the development of AI tools and applications that improve how Airwallex protects its systems, data, and employees. You’ll build, monitor, and maintain the infrastructure behind internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.
Lead the development of AI tools and applications from inception through implementation.
Build infrastructure that supports reliable internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.
Support incident response by developing tools for threat hunting, remediation, and security scanning.
Partner with engineers and product engineering teams to identify automation opportunities and deliver security outcomes, including patching automation, gateways, and other services that reduce risk.
Mentor Software Engineers and help raise the engineering bar across the team.
You'll work from our Sydney or Melbourne office three days a week.
A bachelor’s degree in Computer Science, Information Security, or a related field.
At least 7 years of relevant software engineering experience.
Experience working with production codebases.
Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++.
Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes.
A track record of working autonomously and delivering high-quality projects on time.
Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
The ability to investigate deeply and find the best solution to a problem.
Obsessive curiosity, with a willingness to ask questions, gather context, and keep learning.
Experience working in a high-growth technology company.
Hands-on experience leveraging AI to build applications.
Experience maintaining Linux operating systems.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the development of AI tools and applications that improve how Airwallex protects its systems, data, and employees. You’ll build, monitor, and maintain the infrastructure behind internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.\n\n - Lead the development of AI tools and applications from inception through implementation.\n\n - Build infrastructure that supports reliable internal tooling, including Kubernetes clusters, serverless workloads, ETL pipelines, and terabyte-scale log pipelines.\n\n - Support incident response by developing tools for threat hunting, remediation, and security scanning.\n\n - Partner with engineers and product engineering teams to identify automation opportunities and deliver security outcomes, including patching automation, gateways, and other services that reduce risk.\n\n - Mentor Software Engineers and help raise the engineering bar across the team.\n\nYou'll work from our Sydney or Melbourne office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree in Computer Science, Information Security, or a related field.\n\n - At least 7 years of relevant software engineering experience.\n\n - Experience working with production codebases.\n\n - Experience with at least one scripting language, such as Python, and one systems programming language, such as Go or C/C++.\n\n - Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes.\n\n - A track record of working autonomously and delivering high-quality projects on time.\n\n - Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.\n\n - The ability to investigate deeply and find the best solution to a problem.\n\n - Obsessive curiosity, with a willingness to ask questions, gather context, and keep learning.\n\n\nPREFERRED\n\n - Experience working in a high-growth technology company.\n\n - Hands-on experience leveraging AI to build applications.\n\n - Experience maintaining Linux operating systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"550e26a2-0b07-4cbd-9087-f7d50190115f","title":"Staff Software Engineer, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-14T20:39:25.802+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/550e26a2-0b07-4cbd-9087-f7d50190115f","applyUrl":"https://jobs.ashbyhq.com/airwallex/550e26a2-0b07-4cbd-9087-f7d50190115f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As a Staff Backend Engineer, you'll play a critical role in defining the technical architecture and building the foundational systems that power Growth at scale.
Drive technical strategy and architecture for critical Growth Engineering platforms, influencing engineering decisions across multiple teams and leading complex initiatives from design through production.
Build scalable backend infrastructure, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing systems that power growth automation and intelligent decision-making.
Develop AI-native platform capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.
Design for reliability and scale, establishing strong foundations for performance, fault tolerance, observability, security, and operational excellence.
Translate ambiguous business challenges into technical solutions, partnering with Product, Data Science, Marketing, Sales, and engineering teams to deliver measurable outcomes.
Elevate engineering excellence through architectural leadership, technical mentorship, thoughtful design reviews, and hands-on contributions to complex engineering problems.
US: You'll work from our San Francisco office three days a week.
8+ years of professional software engineering experience, with substantial experience in backend development and a bachelor's degree in Computer Science, Engineering, or a related technical field.
Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals, object-oriented design skills, and experience with frameworks such as FastAPI or Spring Boot.
Deep expertise in distributed systems and backend architecture, including domain-driven design, event-driven architectures, scalability, reliability, and modern engineering practices.
Proven Staff-level technical leadership, with a track record of driving complex, cross-team engineering initiatives, shaping architectural decisions, and mentoring other engineers.
Strong ownership and execution skills, with the ability to navigate ambiguity, make pragmatic technical tradeoffs, and deliver high-quality solutions from design through production operations.
Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.
Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience with real-time data pipelines, streaming technologies, or large-scale event processing.
Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.
Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.
Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency. You proactively identify high-impact opportunities, shape technical direction, and drive execution without waiting for detailed instructions.
You think in systems. You build reusable platforms and abstractions that enable multiple teams to move faster rather than optimizing for one-off solutions.
You're pragmatic and outcome-oriented. You balance long-term architectural quality with speed of delivery, and measure success by real-world impact.
You're comfortable with ambiguity. You make thoughtful decisions with incomplete information, validate assumptions quickly, and adapt as you learn.
You lead through influence. You communicate clearly, challenge ideas constructively, mentor other engineers, and build alignment across teams.
You balance autonomy with collaboration. You know when to make decisions independently and when broader alignment is essential.
You thrive in a global environment. You're comfortable collaborating across distributed teams and time zones, including APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs a Staff Backend Engineer, you'll play a critical role in defining the technical architecture and building the foundational systems that power Growth at scale.\n\n - Drive technical strategy and architecture for critical Growth Engineering platforms, influencing engineering decisions across multiple teams and leading complex initiatives from design through production.\n\n - Build scalable backend infrastructure, including high-performance APIs, distributed services, event-driven architectures, and real-time data processing systems that power growth automation and intelligent decision-making.\n\n - Develop AI-native platform capabilities that transform customer signals, product usage, lifecycle events, and business context into personalized experiences, next-best actions, and automated workflows.\n\n - Design for reliability and scale, establishing strong foundations for performance, fault tolerance, observability, security, and operational excellence.\n\n - Translate ambiguous business challenges into technical solutions, partnering with Product, Data Science, Marketing, Sales, and engineering teams to deliver measurable outcomes.\n\n - Elevate engineering excellence through architectural leadership, technical mentorship, thoughtful design reviews, and hands-on contributions to complex engineering problems.\n \n \n\nUS: You'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of professional software engineering experience, with substantial experience in backend development and a bachelor's degree in Computer Science, Engineering, or a related technical field.\n\n - Strong proficiency in Python, Java, Kotlin, or a comparable backend language, with solid computer science fundamentals, object-oriented design skills, and experience with frameworks such as FastAPI or Spring Boot.\n\n - Deep expertise in distributed systems and backend architecture, including domain-driven design, event-driven architectures, scalability, reliability, and modern engineering practices.\n\n - Proven Staff-level technical leadership, with a track record of driving complex, cross-team engineering initiatives, shaping architectural decisions, and mentoring other engineers.\n\n - Strong ownership and execution skills, with the ability to navigate ambiguity, make pragmatic technical tradeoffs, and deliver high-quality solutions from design through production operations.\n\n\nPREFERRED\n\n - Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or data-intensive applications.\n\n - Experience building AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience with real-time data pipelines, streaming technologies, or large-scale event processing.\n\n - Familiarity with cloud infrastructure such as AWS or GCP, containerization, and orchestration technologies including Docker and Kubernetes.\n\n - Experience with production observability and reliability tooling such as Grafana, Prometheus, Splunk, or equivalent.\n\n - Experience designing integrations across product, analytics, CRM, marketing, or other enterprise systems.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency. You proactively identify high-impact opportunities, shape technical direction, and drive execution without waiting for detailed instructions.\n\n - You think in systems. You build reusable platforms and abstractions that enable multiple teams to move faster rather than optimizing for one-off solutions.\n\n - You're pragmatic and outcome-oriented. You balance long-term architectural quality with speed of delivery, and measure success by real-world impact.\n\n - You're comfortable with ambiguity. You make thoughtful decisions with incomplete information, validate assumptions quickly, and adapt as you learn.\n\n - You lead through influence. You communicate clearly, challenge ideas constructively, mentor other engineers, and build alignment across teams.\n\n - You balance autonomy with collaboration. You know when to make decisions independently and when broader alignment is essential.\n\n - You thrive in a global environment. You're comfortable collaborating across distributed teams and time zones, including APAC, EMEA, and the US.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$163K – $279K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$163K - $279K","compensationTiers":[{"id":"4e93c237-9900-4e7d-be89-7f85e6b2ab87","tierSummary":"Base Salary $163K – $279K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"32d04b0e-7bfe-467a-a935-82f71cb45533","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"aae90b2b-198d-46fc-9e6f-f6e2b8bed6e4","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a75027f3-22b9-4156-9e42-989ceb1337bf","summary":"Base Salary $163K – $279K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":163000,"maxValue":279000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":163000,"maxValue":279000}]}},{"id":"a4a0c074-1f3f-4f17-b824-98cae00d8e41","title":"Engineering Manager, Issuing Platform","department":"Engineering","team":"Issuing Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T02:06:53.457+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a4a0c074-1f3f-4f17-b824-98cae00d8e41","applyUrl":"https://jobs.ashbyhq.com/airwallex/a4a0c074-1f3f-4f17-b824-98cae00d8e41/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Engineering Manager, Issuing Platform, you’ll lead one or more teams building and operating the core systems behind Airwallex’s issuing products, including card lifecycle management, high-throughput transaction processing, and clearance, settlement, and dispute workflows. You’ll combine people leadership, technical direction, and delivery ownership to help your teams build reliable, scalable systems for high-stakes financial workflows.
You’ll remain technically credible and engaged at an architectural level while focusing primarily on team health, execution, and long-term technical quality rather than acting as the primary individual contributor. You’ll partner with product, operations, senior engineers, and other engineering leaders to improve reliability, observability, security, developer productivity, and cost efficiency across the platform.
Own team health, execution, and long-term technical quality across one or more engineering teams.
Build a strong engineering culture through coaching, feedback, performance management, career development, hiring, and onboarding.
Drive technical direction and architectural guidance for scalable, resilient transaction-processing systems.
Improve system design, code quality, testing, reliability, observability, security, and operational excellence across the platform.
Partner with product, operations, senior engineers, and other engineering leaders to align technical and delivery strategy with business priorities.
Guide pragmatic technology and platform decisions that balance innovation, stability, developer productivity, and cost efficiency.
This is an in-office role — you’ll be in our Singapore office five days a week.
Essentials
10+ years of professional software engineering experience, with at least 2+ years in a people leadership role managing engineers directly.
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Strong background in modern backend development using languages such as Java, Kotlin, Go, or Python.
Proven experience designing and delivering large-scale, distributed, production systems.
Solid understanding of computer science fundamentals and object-oriented design principles.
Hands-on experience with event-driven and streaming architectures, for example Kafka.
Experience designing and operating RESTful APIs at scale.
Cloud experience with GCP (preferred) or AWS, including containerized workloads using Docker and Kubernetes.
Familiarity with observability and operational tooling such as Splunk, Grafana, and Prometheus.
Demonstrated ability to mentor engineers and lead the execution of technical and delivery strategy.
Preferred
Experience in fintech, payments, or other regulated financial domains.
Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.
Prior experience leading teams responsible for high-availability, low-latency systems.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You can advocate hard for a position, then fully support the team's direction once a call is made.
The Issuing Platform team at Airwallex own the core systems behind our issuing products: card lifecycle management, high-throughput transaction processing, and the clearance, settlement, and dispute workflows that keep money and data moving accurately. The tension is balancing low-latency, always-on processing with rigorous compliance, resilience, and financial accuracy. You'll thrive here if you're drawn to deep ownership and high-stakes systems, hard operational problems, and think carefully about edge cases and failure modes. If you want to build the infrastructure that makes card issuing reliable and scalable at Airwallex, this is the team at the center of that work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Engineering Manager, Issuing Platform, you’ll lead one or more teams building and operating the core systems behind Airwallex’s issuing products, including card lifecycle management, high-throughput transaction processing, and clearance, settlement, and dispute workflows. You’ll combine people leadership, technical direction, and delivery ownership to help your teams build reliable, scalable systems for high-stakes financial workflows.\n\nYou’ll remain technically credible and engaged at an architectural level while focusing primarily on team health, execution, and long-term technical quality rather than acting as the primary individual contributor. You’ll partner with product, operations, senior engineers, and other engineering leaders to improve reliability, observability, security, developer productivity, and cost efficiency across the platform.\n\n - Own team health, execution, and long-term technical quality across one or more engineering teams.\n\n - Build a strong engineering culture through coaching, feedback, performance management, career development, hiring, and onboarding.\n\n - Drive technical direction and architectural guidance for scalable, resilient transaction-processing systems.\n\n - Improve system design, code quality, testing, reliability, observability, security, and operational excellence across the platform.\n\n - Partner with product, operations, senior engineers, and other engineering leaders to align technical and delivery strategy with business priorities.\n\n - Guide pragmatic technology and platform decisions that balance innovation, stability, developer productivity, and cost efficiency.\n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of professional software engineering experience, with at least 2+ years in a people leadership role managing engineers directly.\n\n - Bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Strong background in modern backend development using languages such as Java, Kotlin, Go, or Python.\n\n - Proven experience designing and delivering large-scale, distributed, production systems.\n\n - Solid understanding of computer science fundamentals and object-oriented design principles.\n\n - Hands-on experience with event-driven and streaming architectures, for example Kafka.\n\n - Experience designing and operating RESTful APIs at scale.\n\n - Cloud experience with GCP (preferred) or AWS, including containerized workloads using Docker and Kubernetes.\n\n - Familiarity with observability and operational tooling such as Splunk, Grafana, and Prometheus.\n\n - Demonstrated ability to mentor engineers and lead the execution of technical and delivery strategy.\n\nPreferred\n\n - Experience in fintech, payments, or other regulated financial domains.\n\n - Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.\n\n - Prior experience leading teams responsible for high-availability, low-latency systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Issuing Platform team at Airwallex own the core systems behind our issuing products: card lifecycle management, high-throughput transaction processing, and the clearance, settlement, and dispute workflows that keep money and data moving accurately. The tension is balancing low-latency, always-on processing with rigorous compliance, resilience, and financial accuracy. You'll thrive here if you're drawn to deep ownership and high-stakes systems, hard operational problems, and think carefully about edge cases and failure modes. If you want to build the infrastructure that makes card issuing reliable and scalable at Airwallex, this is the team at the center of that work.\n\n \n \n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c969fb7f-510a-4909-a89a-72009d22a45e","title":"Engineering Manager, GTPN Platform (Seoul) ","department":"Engineering","team":"GTPN Platform","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T02:20:24.508+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c969fb7f-510a-4909-a89a-72009d22a45e","applyUrl":"https://jobs.ashbyhq.com/airwallex/c969fb7f-510a-4909-a89a-72009d22a45e/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Engineering Manager, you’ll lead the architecture, development, and operation of platform systems that support Airwallex’s global treasury and payment products. You’ll manage and develop a high-performing engineering team, strengthening team health, execution quality, and long-term technical outcomes.
Set technical direction, guide key architectural decisions, and deliver scalable, reliable, and high-performing services.
Partner closely with engineering, product, and cross-functional stakeholders to shape platform strategy, prioritise effectively, and deliver capabilities aligned with customer and business needs.
Contribute to code reviews, technical problem-solving, and critical implementation work where needed, while maintaining high standards for engineering quality, reliability, and operational excellence.
Use data and system insights to improve platform performance, reliability, and team effectiveness.
Set technical direction across a distributed engineering team by leading design reviews for platform-wide changes, collaborating with engineering hubs across the US, Singapore, Hong Kong, and Shanghai.
You’ll work from our Seoul office five days a week.
Proven experience leading high-performing engineering teams.
Strong software engineering and system architecture background, with 10+ years of experience in modern engineering environments.
Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.
Strong technical judgment and experience guiding teams building scalable, reliable systems.
A bachelor’s degree in Computer Science, Software Engineering, or a related field.
Strong cross-functional collaboration and execution skills.
High ownership, sound prioritisation, and adaptability in fast-paced environments.
A data-driven, customer-aware, and quality-focused approach.
Experience in fintech, payments, or other regulated financial domains.
Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.
Prior experience leading teams responsible for high-availability, low-latency systems.
Track record of leading complex, ambiguous technical initiatives from design through delivery and operation.
You’re comfortable owning the roadmap yourself.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable acting as a bridge between the local team and our global colleagues, sharing context clearly and helping both sides work effectively as one team.
You say what you mean. You’re direct, but you lead with respect.
You can connect dots across functions and hold the big picture without losing grip on the details.
The Global Treasury and Payment Network (GTPN) team sits at the heart of Airwallex’s payment infrastructure. As one of our foundational businesses and a major contributor to our growth, we build and operate the core treasury and payment infrastructure that powers our global financial products. We operate at the intersection of global financial infrastructure and modern product innovation, expanding the reach and capabilities of our treasury and payment network, strengthening reliability and resilience, and building innovative payment products at global scale. We’re a distributed engineering team, with talented engineers across established and emerging hubs around the world. As we continue to expand, you’ll work closely with product managers, designers, and engineers to build and evolve products and platforms that solve complex financial problems and support businesses around the world.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Engineering Manager, you’ll lead the architecture, development, and operation of platform systems that support Airwallex’s global treasury and payment products. You’ll manage and develop a high-performing engineering team, strengthening team health, execution quality, and long-term technical outcomes.\n\n - Set technical direction, guide key architectural decisions, and deliver scalable, reliable, and high-performing services.\n\n - Partner closely with engineering, product, and cross-functional stakeholders to shape platform strategy, prioritise effectively, and deliver capabilities aligned with customer and business needs.\n\n - Contribute to code reviews, technical problem-solving, and critical implementation work where needed, while maintaining high standards for engineering quality, reliability, and operational excellence.\n\n - Use data and system insights to improve platform performance, reliability, and team effectiveness.\n\n - Set technical direction across a distributed engineering team by leading design reviews for platform-wide changes, collaborating with engineering hubs across the US, Singapore, Hong Kong, and Shanghai.\n\nYou’ll work from our Seoul office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - Proven experience leading high-performing engineering teams.\n\n - Strong software engineering and system architecture background, with 10+ years of experience in modern engineering environments.\n\n - Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.\n\n - Strong technical judgment and experience guiding teams building scalable, reliable systems.\n\n - A bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Strong cross-functional collaboration and execution skills.\n\n - High ownership, sound prioritisation, and adaptability in fast-paced environments.\n\n - A data-driven, customer-aware, and quality-focused approach.\n\n\nPREFERRED\n\n - Experience in fintech, payments, or other regulated financial domains.\n\n - Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.\n\n - Prior experience leading teams responsible for high-availability, low-latency systems. \n\n - Track record of leading complex, ambiguous technical initiatives from design through delivery and operation.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable acting as a bridge between the local team and our global colleagues, sharing context clearly and helping both sides work effectively as one team.\n\n - You say what you mean. You’re direct, but you lead with respect.\n\n - You can connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Global Treasury and Payment Network (GTPN) team sits at the heart of Airwallex’s payment infrastructure. As one of our foundational businesses and a major contributor to our growth, we build and operate the core treasury and payment infrastructure that powers our global financial products. We operate at the intersection of global financial infrastructure and modern product innovation, expanding the reach and capabilities of our treasury and payment network, strengthening reliability and resilience, and building innovative payment products at global scale. We’re a distributed engineering team, with talented engineers across established and emerging hubs around the world. As we continue to expand, you’ll work closely with product managers, designers, and engineers to build and evolve products and platforms that solve complex financial problems and support businesses around the world.\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ed2697c7-b0b7-44cb-8214-40bc51ff4955","title":"Engineering Lead, GTPN Platform (Seoul) ","department":"Engineering","team":"GTPN Platform","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T02:22:05.139+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ed2697c7-b0b7-44cb-8214-40bc51ff4955","applyUrl":"https://jobs.ashbyhq.com/airwallex/ed2697c7-b0b7-44cb-8214-40bc51ff4955/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Engineering Manager, you’ll lead the architecture, development, and operation of platform systems that support Airwallex’s global treasury and payment products. You’ll manage and develop a high-performing engineering team, strengthening team health, execution quality, and long-term technical outcomes.
Set technical direction, guide key architectural decisions, and deliver scalable, reliable, and high-performing services.
Partner closely with engineering, product, and cross-functional stakeholders to shape platform strategy, prioritise effectively, and deliver capabilities aligned with customer and business needs.
Contribute to code reviews, technical problem-solving, and critical implementation work where needed, while maintaining high standards for engineering quality, reliability, and operational excellence.
Use data and system insights to improve platform performance, reliability, and team effectiveness.
Set technical direction across a distributed engineering team by leading design reviews for platform-wide changes, collaborating with engineering hubs across the US, Singapore, Hong Kong, and Shanghai.
You’ll work from our Seoul office five days a week.
Essentials
Proven experience leading high-performing engineering teams.
Strong software engineering and system architecture background, with 8+ years of experience in modern engineering environments.
Strong technical judgment and experience guiding teams building scalable, reliable systems.
A bachelor’s degree in Computer Science, Software Engineering, or a related field.
Strong cross-functional collaboration and execution skills.
High ownership, sound prioritisation, and adaptability in fast-paced environments.
A data-driven, customer-aware, and quality-focused approach.
Preferred
Experience in fintech, payments, or other regulated financial domains.
Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.
Prior experience leading teams responsible for high-availability, low-latency systems.
You’re comfortable owning the roadmap yourself.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable acting as a bridge between the local team and our global colleagues, sharing context clearly and helping both sides work effectively as one team.
You say what you mean. You’re direct, but you lead with respect.
You can connect dots across functions and hold the big picture without losing grip on the details.
The Global Treasury and Payment Network (GTPN) team sits at the heart of Airwallex’s payment infrastructure. As one of our foundational businesses and a major contributor to our growth, we build and operate the core treasury and payment infrastructure that powers our global financial products. We operate at the intersection of global financial infrastructure and modern product innovation, expanding the reach and capabilities of our treasury and payment network, strengthening reliability and resilience, and building innovative payment products at global scale. We’re a distributed engineering team, with talented engineers across established and emerging hubs around the world. As we continue to expand, you’ll work closely with product managers, designers, and engineers to build and evolve products and platforms that solve complex financial problems and support businesses around the world.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Engineering Manager, you’ll lead the architecture, development, and operation of platform systems that support Airwallex’s global treasury and payment products. You’ll manage and develop a high-performing engineering team, strengthening team health, execution quality, and long-term technical outcomes.\n\n - Set technical direction, guide key architectural decisions, and deliver scalable, reliable, and high-performing services.\n\n - Partner closely with engineering, product, and cross-functional stakeholders to shape platform strategy, prioritise effectively, and deliver capabilities aligned with customer and business needs.\n\n - Contribute to code reviews, technical problem-solving, and critical implementation work where needed, while maintaining high standards for engineering quality, reliability, and operational excellence.\n\n - Use data and system insights to improve platform performance, reliability, and team effectiveness.\n\n - Set technical direction across a distributed engineering team by leading design reviews for platform-wide changes, collaborating with engineering hubs across the US, Singapore, Hong Kong, and Shanghai.\n\nYou’ll work from our Seoul office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Proven experience leading high-performing engineering teams.\n\n - Strong software engineering and system architecture background, with 8+ years of experience in modern engineering environments.\n\n - Strong technical judgment and experience guiding teams building scalable, reliable systems.\n\n - A bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Strong cross-functional collaboration and execution skills.\n\n - High ownership, sound prioritisation, and adaptability in fast-paced environments.\n\n - A data-driven, customer-aware, and quality-focused approach.\n\nPreferred\n\n - Experience in fintech, payments, or other regulated financial domains.\n\n - Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.\n\n - Prior experience leading teams responsible for high-availability, low-latency systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable acting as a bridge between the local team and our global colleagues, sharing context clearly and helping both sides work effectively as one team.\n\n - You say what you mean. You’re direct, but you lead with respect.\n\n - You can connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Global Treasury and Payment Network (GTPN) team sits at the heart of Airwallex’s payment infrastructure. As one of our foundational businesses and a major contributor to our growth, we build and operate the core treasury and payment infrastructure that powers our global financial products. We operate at the intersection of global financial infrastructure and modern product innovation, expanding the reach and capabilities of our treasury and payment network, strengthening reliability and resilience, and building innovative payment products at global scale. We’re a distributed engineering team, with talented engineers across established and emerging hubs around the world. As we continue to expand, you’ll work closely with product managers, designers, and engineers to build and evolve products and platforms that solve complex financial problems and support businesses around the world.\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d6562166-17e8-4df0-a97c-0596adef6bf6","title":"Senior Software Engineer, Ecosystem","department":"Engineering","team":"Ecosystem & Integration Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T02:39:06.444+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d6562166-17e8-4df0-a97c-0596adef6bf6","applyUrl":"https://jobs.ashbyhq.com/airwallex/d6562166-17e8-4df0-a97c-0596adef6bf6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll help build the platforms and integrations that connect Airwallex with the software our customers already rely on. You'll work across ecosystem products, developer infrastructure and partner integrations to make financial operations simpler and more connected.
Design and evolve platforms and integrations across accounting, HR, ERP, marketplace, payment and open-banking systems.
Build secure, reliable APIs, SDKs, webhooks and UI-extension patterns that enable third-party developers and partners to build on Airwallex.
Shape the technical roadmap for the App Marketplace and Extension Framework, contributing to architectural decisions, coding standards, observability patterns and security practices.
Improve the developer experience through clear documentation, sandboxes and tooling, while partnering with backend, product, design and go-to-market teams.
You'll work from our Singapore office five days a week.
Essentials
A bachelor's degree in Computer Science, Software Engineering or a related field.
5+ years of experience developing internet applications, large financial systems or e-commerce platforms.
Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.
Direct experience building or maintaining a public-facing developer platform, app marketplace or extension framework.
Experience designing and building APIs and integrations with external financial institutions or third-party platforms.
Experience developing scalable, reliable systems and working effectively with cross-functional teams.
Preferred
Deep expertise in Domain-Driven Design and applying it to complex business logic and microservice boundaries.
Hands-on experience with cloud-native technologies such as Docker, Kubernetes and advanced observability tools.
Experience integrating AI or large language models to automate integration workflows or improve developer tooling.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Ecosystem & Integration Platform team is a cross-functional group of engineers and product partners building the platforms and integrations that connect Airwallex with the software our customers already rely on. We own strategic accounting, marketplace, payment plugins, and open-banking integrations, plus the infrastructure behind our public APIs that let third-party partners build on top of Airwallex. You'll work closely with backend, product, design, and go-to-market teams to ship secure, reliable experiences. If you want to simplify financial operations for businesses of all sizes and unlock new use cases on top of the Airwallex business account, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help build the platforms and integrations that connect Airwallex with the software our customers already rely on. You'll work across ecosystem products, developer infrastructure and partner integrations to make financial operations simpler and more connected.\n\n - Design and evolve platforms and integrations across accounting, HR, ERP, marketplace, payment and open-banking systems.\n\n - Build secure, reliable APIs, SDKs, webhooks and UI-extension patterns that enable third-party developers and partners to build on Airwallex.\n\n - Shape the technical roadmap for the App Marketplace and Extension Framework, contributing to architectural decisions, coding standards, observability patterns and security practices.\n\n - Improve the developer experience through clear documentation, sandboxes and tooling, while partnering with backend, product, design and go-to-market teams.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor's degree in Computer Science, Software Engineering or a related field.\n\n - 5+ years of experience developing internet applications, large financial systems or e-commerce platforms.\n\n - Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.\n\n - Direct experience building or maintaining a public-facing developer platform, app marketplace or extension framework.\n\n - Experience designing and building APIs and integrations with external financial institutions or third-party platforms.\n\n - Experience developing scalable, reliable systems and working effectively with cross-functional teams.\n\n\n\nPreferred\n\n - Deep expertise in Domain-Driven Design and applying it to complex business logic and microservice boundaries.\n\n - Hands-on experience with cloud-native technologies such as Docker, Kubernetes and advanced observability tools.\n\n - Experience integrating AI or large language models to automate integration workflows or improve developer tooling.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Ecosystem & Integration Platform team is a cross-functional group of engineers and product partners building the platforms and integrations that connect Airwallex with the software our customers already rely on. We own strategic accounting, marketplace, payment plugins, and open-banking integrations, plus the infrastructure behind our public APIs that let third-party partners build on top of Airwallex. You'll work closely with backend, product, design, and go-to-market teams to ship secure, reliable experiences. If you want to simplify financial operations for businesses of all sizes and unlock new use cases on top of the Airwallex business account, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"78947679-269c-427f-9b09-36b716493088","title":"Software Engineer, Ecosystem","department":"Engineering","team":"Ecosystem & Integration Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T02:39:36.021+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/78947679-269c-427f-9b09-36b716493088","applyUrl":"https://jobs.ashbyhq.com/airwallex/78947679-269c-427f-9b09-36b716493088/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll help build the platforms and integrations that connect Airwallex with the software our customers already rely on. You'll work across ecosystem products, developer infrastructure and partner integrations to make financial operations simpler and more connected.
Design and evolve platforms and integrations across accounting, HR, ERP, marketplace, payment and open-banking systems.
Build secure, reliable APIs, SDKs, webhooks and UI-extension patterns that enable third-party developers and partners to build on Airwallex.
Shape the technical roadmap for the App Marketplace and Extension Framework, contributing to architectural decisions, coding standards, observability patterns and security practices.
Improve the developer experience through clear documentation, sandboxes and tooling, while partnering with backend, product, design and go-to-market teams.
You'll work from our Singapore office five days a week.
Essentials
A bachelor's degree in Computer Science, Software Engineering or a related field.
2+ years of experience developing internet applications, large financial systems or e-commerce platforms.
Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.
Direct experience building or maintaining a public-facing developer platform, app marketplace or extension framework.
Experience designing and building APIs and integrations with external financial institutions or third-party platforms.
Experience developing scalable, reliable systems and working effectively with cross-functional teams.
Preferred
Deep expertise in Domain-Driven Design and applying it to complex business logic and microservice boundaries.
Hands-on experience with cloud-native technologies such as Docker, Kubernetes and advanced observability tools.
Experience integrating AI or large language models to automate integration workflows or improve developer tooling.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Ecosystem & Integration Platform team is a cross-functional group of engineers and product partners building the platforms and integrations that connect Airwallex with the software our customers already rely on. We own strategic accounting, marketplace, payment plugins, and open-banking integrations, plus the infrastructure behind our public APIs that let third-party partners build on top of Airwallex. You'll work closely with backend, product, design, and go-to-market teams to ship secure, reliable experiences. If you want to simplify financial operations for businesses of all sizes and unlock new use cases on top of the Airwallex business account, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help build the platforms and integrations that connect Airwallex with the software our customers already rely on. You'll work across ecosystem products, developer infrastructure and partner integrations to make financial operations simpler and more connected.\n\n - Design and evolve platforms and integrations across accounting, HR, ERP, marketplace, payment and open-banking systems.\n\n - Build secure, reliable APIs, SDKs, webhooks and UI-extension patterns that enable third-party developers and partners to build on Airwallex.\n\n - Shape the technical roadmap for the App Marketplace and Extension Framework, contributing to architectural decisions, coding standards, observability patterns and security practices.\n\n - Improve the developer experience through clear documentation, sandboxes and tooling, while partnering with backend, product, design and go-to-market teams.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor's degree in Computer Science, Software Engineering or a related field.\n\n - 2+ years of experience developing internet applications, large financial systems or e-commerce platforms.\n\n - Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.\n\n - Direct experience building or maintaining a public-facing developer platform, app marketplace or extension framework.\n\n - Experience designing and building APIs and integrations with external financial institutions or third-party platforms.\n\n - Experience developing scalable, reliable systems and working effectively with cross-functional teams.\n\n\n\nPreferred\n\n - Deep expertise in Domain-Driven Design and applying it to complex business logic and microservice boundaries.\n\n - Hands-on experience with cloud-native technologies such as Docker, Kubernetes and advanced observability tools.\n\n - Experience integrating AI or large language models to automate integration workflows or improve developer tooling.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Ecosystem & Integration Platform team is a cross-functional group of engineers and product partners building the platforms and integrations that connect Airwallex with the software our customers already rely on. We own strategic accounting, marketplace, payment plugins, and open-banking integrations, plus the infrastructure behind our public APIs that let third-party partners build on top of Airwallex. You'll work closely with backend, product, design, and go-to-market teams to ship secure, reliable experiences. If you want to simplify financial operations for businesses of all sizes and unlock new use cases on top of the Airwallex business account, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"acbfa32f-efb7-4ca1-b3f1-dc7060cff75c","title":"Staff Software Engineer, Ecosystem","department":"Engineering","team":"Ecosystem & Integration Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T02:51:40.869+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/acbfa32f-efb7-4ca1-b3f1-dc7060cff75c","applyUrl":"https://jobs.ashbyhq.com/airwallex/acbfa32f-efb7-4ca1-b3f1-dc7060cff75c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Software Engineer, you’ll lead the technical direction of Airwallex’s ecosystem platform, connecting our financial products with the software our customers use.
Lead the technical roadmap for the App Marketplace and Extension Framework, contributing to architectural decisions, coding standards, observability patterns and security practices.
Design and evolve platforms and integrations across accounting, HR, ERP, marketplace, payment and open-banking systems.
Build secure, reliable APIs, SDKs, webhooks and UI-extension patterns that enable third-party developers and partners to build on Airwallex.
Improve developer experience through documentation, sandboxes, and tooling.
Partner with engineering, product, design, and go-to-market teams to deliver secure, reliable experiences.
You’ll work from our Singapore office five days a week.
Essentials
A bachelor’s degree in Computer Science or a related field.
7+ years of experience developing internet applications, large financial systems, or e-commerce platforms.
Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.
Deep familiarity with the standard library, idiomatic usage, and best practices of your primary programming language.
Direct experience building or maintaining a public-facing developer platform, app marketplace, or extension framework.
Experience designing scalable systems and making sound architectural decisions across complex technical domains.
A track record of leading ambiguous, cross-functional initiatives from technical strategy through delivery.
Preferred
Deep expertise in Domain-Driven Design and applying it to complex business logic and microservice boundaries.
Hands-on experience with cloud-native technologies such as Docker, Kubernetes and advanced observability tools.
Experience integrating AI or large language models to automate integration workflows or improve developer tooling.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
The Ecosystem & Integration Platform team is a cross-functional group of engineers and product partners building the platforms and integrations that connect Airwallex with the software our customers already rely on. We own strategic accounting, marketplace, payment plugins, and open-banking integrations, plus the infrastructure behind our public APIs that let third-party partners build on top of Airwallex. You'll work closely with backend, product, design, and go-to-market teams to ship secure, reliable experiences. If you want to simplify financial operations for businesses of all sizes and unlock new use cases on top of the Airwallex business account, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Software Engineer, you’ll lead the technical direction of Airwallex’s ecosystem platform, connecting our financial products with the software our customers use.\n\n - Lead the technical roadmap for the App Marketplace and Extension Framework, contributing to architectural decisions, coding standards, observability patterns and security practices. \n\n - Design and evolve platforms and integrations across accounting, HR, ERP, marketplace, payment and open-banking systems.\n \n Build secure, reliable APIs, SDKs, webhooks and UI-extension patterns that enable third-party developers and partners to build on Airwallex.\n\n - Improve developer experience through documentation, sandboxes, and tooling.\n\n - Partner with engineering, product, design, and go-to-market teams to deliver secure, reliable experiences.\n\nYou’ll work from our Singapore office five days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree in Computer Science or a related field.\n\n - 7+ years of experience developing internet applications, large financial systems, or e-commerce platforms.\n\n - Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.\n\n - Deep familiarity with the standard library, idiomatic usage, and best practices of your primary programming language.\n\n - Direct experience building or maintaining a public-facing developer platform, app marketplace, or extension framework.\n\n - Experience designing scalable systems and making sound architectural decisions across complex technical domains.\n\n - A track record of leading ambiguous, cross-functional initiatives from technical strategy through delivery.\n\nPreferred\n\n - Deep expertise in Domain-Driven Design and applying it to complex business logic and microservice boundaries.\n\n - Hands-on experience with cloud-native technologies such as Docker, Kubernetes and advanced observability tools.\n\n - Experience integrating AI or large language models to automate integration workflows or improve developer tooling.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Ecosystem & Integration Platform team is a cross-functional group of engineers and product partners building the platforms and integrations that connect Airwallex with the software our customers already rely on. We own strategic accounting, marketplace, payment plugins, and open-banking integrations, plus the infrastructure behind our public APIs that let third-party partners build on top of Airwallex. You'll work closely with backend, product, design, and go-to-market teams to ship secure, reliable experiences. If you want to simplify financial operations for businesses of all sizes and unlock new use cases on top of the Airwallex business account, this is where that work happens.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5d5ae093-c9ea-4fce-b504-a8bca9330e13","title":"Staff Software Engineer, GTPN Platform","department":"Engineering","team":"GTPN Platform","employmentType":"FullTime","location":"KR - Seoul","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T03:06:25.053+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Korea","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5d5ae093-c9ea-4fce-b504-a8bca9330e13","applyUrl":"https://jobs.ashbyhq.com/airwallex/5d5ae093-c9ea-4fce-b504-a8bca9330e13/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll architect distributed payment systems at global scale, designing and evolving core infrastructure across real-time local clearing, SWIFT, and proprietary treasury routing in 150+ countries.
Architect distributed payment systems at global scale, designing and evolving core infrastructure across real-time local clearing, SWIFT, and proprietary treasury routing in 150+ countries.
Solve complex financial integrity problems by building idempotent, fault-tolerant systems for multi-currency reconciliation, asynchronous settlement, and compensation logic across unreliable banking partners.
Own the reliability and observability of the payment network by defining SLAs, designing for graceful degradation during partner outages, and building real-time payment health monitoring.
Use payment telemetry to optimise routing, identify bottlenecks, and measure how infrastructure changes affect settlement speed and conversion.
Set technical direction across a distributed engineering team by leading design reviews for platform-wide changes, collaborating with engineering hubs across the US, Singapore, Hong Kong, and Shanghai.
You'll work from our Seoul office five days a week.
Essentials
7+ years’ experience building and operating production software, including distributed systems at scale.
Strong system architecture skills, with practical experience designing for fault tolerance, idempotency, asynchronous workflows, reconciliation, settlement, and failure recovery.
Experience owning reliability for critical systems, including defining SLAs, designing graceful degradation, building observability, and leading incident response.
Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language.
A bachelor’s degree in Computer Science, Software Engineering, or a related field.
Experience setting technical direction across multiple teams through design reviews, RFCs, and architecture decisions.
Strong analytical skills, using operational and product data to guide technical decisions.
Experience in fintech, payments, or other regulated financial domains.
Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.
Prior experience leading teams responsible for high-availability, low-latency systems.
You're comfortable owning the roadmap yourself.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team.
You can advocate hard for a position, then fully support the team's direction once a call is made.
The Global Treasury and Payment Network (GTPN) team sits at the heart of Airwallex’s payment infrastructure. As one of our foundational businesses and a major contributor to our growth, we build and operate the core treasury and payment infrastructure that powers our global financial products. We operate at the intersection of global financial infrastructure and modern product innovation, expanding the reach and capabilities of our treasury and payment network, strengthening reliability and resilience, and building innovative payment products at global scale. We’re a distributed engineering team, with talented engineers across established and emerging hubs around the world. As we continue to expand, you’ll work closely with product managers, designers, and engineers to build and evolve products and platforms that solve complex financial problems and support businesses around the world.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll architect distributed payment systems at global scale, designing and evolving core infrastructure across real-time local clearing, SWIFT, and proprietary treasury routing in 150+ countries.\n\n - Architect distributed payment systems at global scale, designing and evolving core infrastructure across real-time local clearing, SWIFT, and proprietary treasury routing in 150+ countries.\n\n - Solve complex financial integrity problems by building idempotent, fault-tolerant systems for multi-currency reconciliation, asynchronous settlement, and compensation logic across unreliable banking partners.\n\n - Own the reliability and observability of the payment network by defining SLAs, designing for graceful degradation during partner outages, and building real-time payment health monitoring.\n\n - Use payment telemetry to optimise routing, identify bottlenecks, and measure how infrastructure changes affect settlement speed and conversion.\n\n - Set technical direction across a distributed engineering team by leading design reviews for platform-wide changes, collaborating with engineering hubs across the US, Singapore, Hong Kong, and Shanghai.\n\nYou'll work from our Seoul office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years’ experience building and operating production software, including distributed systems at scale.\n\n - Strong system architecture skills, with practical experience designing for fault tolerance, idempotency, asynchronous workflows, reconciliation, settlement, and failure recovery.\n\n - Experience owning reliability for critical systems, including defining SLAs, designing graceful degradation, building observability, and leading incident response.\n\n - Strong programming or scripting skills in a language such as Java, Kotlin, C++, Python or a similar language. \n\n - A bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Experience setting technical direction across multiple teams through design reviews, RFCs, and architecture decisions.\n\n - Strong analytical skills, using operational and product data to guide technical decisions.\n\n\nPREFERRED\n\n - Experience in fintech, payments, or other regulated financial domains.\n\n - Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.\n\n - Prior experience leading teams responsible for high-availability, low-latency systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team. \n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Global Treasury and Payment Network (GTPN) team sits at the heart of Airwallex’s payment infrastructure. As one of our foundational businesses and a major contributor to our growth, we build and operate the core treasury and payment infrastructure that powers our global financial products. We operate at the intersection of global financial infrastructure and modern product innovation, expanding the reach and capabilities of our treasury and payment network, strengthening reliability and resilience, and building innovative payment products at global scale. We’re a distributed engineering team, with talented engineers across established and emerging hubs around the world. As we continue to expand, you’ll work closely with product managers, designers, and engineers to build and evolve products and platforms that solve complex financial problems and support businesses around the world.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9ca134f8-b971-43fe-b567-9aa454c43a74","title":"Engineering Lead, Growth","department":"Engineering","team":"Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T06:04:26.497+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9ca134f8-b971-43fe-b567-9aa454c43a74","applyUrl":"https://jobs.ashbyhq.com/airwallex/9ca134f8-b971-43fe-b567-9aa454c43a74/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Growth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.
As an Engineering Lead, you'll lead a team of engineers to design, build, and scale the platforms and experiences that power Growth at Airwallex. You'll combine technical leadership, hands-on problem-solving, and strong execution to turn ambitious growth opportunities into reliable products and measurable business impact.
Lead engineering execution, owning the delivery of complex Growth initiatives from technical planning and architecture through implementation, launch, and continuous improvement.
Drive technical direction, guiding the design of scalable backend services, frontend applications, event-driven systems, and AI-native platform capabilities that enable experimentation, personalization, and growth automation.
Build and develop a high-performing engineering team, providing technical mentorship, coaching, clear expectations, and a culture of ownership, collaboration, and engineering excellence.
Partner across functions, working closely with Product, Design, Data Science, Marketing, Sales, and other engineering teams to translate ambiguous business problems into actionable roadmaps and technical solutions.
Drive measurable business outcomes, leveraging experimentation, customer insights, and data to prioritize high-impact opportunities, accelerate iteration, and improve growth performance.
Raise the engineering bar, establishing strong practices for system design, code quality, performance, reliability, security, observability, and operational excellence.
US: You'll work from our San Francisco office three days a week.
8+ years of professional software engineering experience, including experience leading engineering teams or complex technical initiatives, and a bachelor's degree in Computer Science, Engineering, or a related field.
Strong technical expertise in backend, frontend, or full-stack engineering, with experience designing, building, and operating scalable production systems using technologies such as Python, Java/Kotlin, React, or TypeScript.
Proven technical leadership and execution skills, with a track record of leading complex engineering projects, making sound architectural decisions, managing technical tradeoffs, and delivering high-quality solutions.
Demonstrated ability to lead and develop engineers, through mentorship, technical guidance, effective delegation, and fostering a culture of accountability and continuous improvement.
Strong ownership, product judgment, and cross-functional collaboration, with the ability to navigate ambiguity, influence stakeholders, prioritize effectively, and translate business objectives into measurable engineering outcomes.
Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or product-led growth experiences.
Experience developing AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.
Experience with distributed systems, event-driven architectures, data pipelines, and cloud infrastructure such as AWS or GCP.
Experience leading cross-functional engineering initiatives involving Product, Design, Data Science, Marketing, Sales, or Revenue Operations.
Experience establishing engineering processes, improving delivery predictability, and scaling team execution in fast-moving environments.
Experience in high-growth technology companies, fintech, payments, or regulated environments.
You have high agency and ownership. You proactively identify high-impact opportunities, take accountability for outcomes, and empower your team to deliver.
You're a technical leader who builds. You stay close to architecture and implementation, make sound technical decisions, and lead by example.
You're pragmatic and outcome-oriented. You balance engineering quality, delivery speed, and business impact, prioritizing what moves the needle.
You're comfortable leading through ambiguity. You bring structure to complex problems, set clear priorities, and make thoughtful decisions with incomplete information.
You grow people and teams. You coach engineers, delegate effectively, create clarity, and build a culture of ownership and continuous improvement.
You communicate proactively and influence effectively. You align stakeholders, surface risks early, navigate tradeoffs, and drive decisions across functions.
You thrive in a global environment. You're comfortable leading and collaborating across distributed teams in APAC, EMEA, and the US.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nGrowth Engineering at Airwallex is building an AI-native platform that powers customer acquisition, activation, conversion, retention, and expansion. We're developing scalable infrastructure, intelligent decision systems, and automation capabilities that connect product, sales, and marketing to drive measurable business outcomes.\n\nAs an Engineering Lead, you'll lead a team of engineers to design, build, and scale the platforms and experiences that power Growth at Airwallex. You'll combine technical leadership, hands-on problem-solving, and strong execution to turn ambitious growth opportunities into reliable products and measurable business impact.\n\n - Lead engineering execution, owning the delivery of complex Growth initiatives from technical planning and architecture through implementation, launch, and continuous improvement.\n\n - Drive technical direction, guiding the design of scalable backend services, frontend applications, event-driven systems, and AI-native platform capabilities that enable experimentation, personalization, and growth automation.\n\n - Build and develop a high-performing engineering team, providing technical mentorship, coaching, clear expectations, and a culture of ownership, collaboration, and engineering excellence.\n\n - Partner across functions, working closely with Product, Design, Data Science, Marketing, Sales, and other engineering teams to translate ambiguous business problems into actionable roadmaps and technical solutions.\n\n - Drive measurable business outcomes, leveraging experimentation, customer insights, and data to prioritize high-impact opportunities, accelerate iteration, and improve growth performance.\n\n - Raise the engineering bar, establishing strong practices for system design, code quality, performance, reliability, security, observability, and operational excellence.\n \n \n\nUS: You'll work from our San Francisco office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of professional software engineering experience, including experience leading engineering teams or complex technical initiatives, and a bachelor's degree in Computer Science, Engineering, or a related field.\n\n - Strong technical expertise in backend, frontend, or full-stack engineering, with experience designing, building, and operating scalable production systems using technologies such as Python, Java/Kotlin, React, or TypeScript.\n\n - Proven technical leadership and execution skills, with a track record of leading complex engineering projects, making sound architectural decisions, managing technical tradeoffs, and delivering high-quality solutions.\n\n - Demonstrated ability to lead and develop engineers, through mentorship, technical guidance, effective delegation, and fostering a culture of accountability and continuous improvement.\n\n - Strong ownership, product judgment, and cross-functional collaboration, with the ability to navigate ambiguity, influence stakeholders, prioritize effectively, and translate business objectives into measurable engineering outcomes.\n\n\nPREFERRED\n\n - Experience building growth platforms, experimentation systems, customer segmentation engines, marketing automation, or product-led growth experiences.\n\n - Experience developing AI-powered applications or agentic workflows, including LLM integration, tool orchestration, evaluation, and production observability.\n\n - Experience with distributed systems, event-driven architectures, data pipelines, and cloud infrastructure such as AWS or GCP.\n\n - Experience leading cross-functional engineering initiatives involving Product, Design, Data Science, Marketing, Sales, or Revenue Operations.\n\n - Experience establishing engineering processes, improving delivery predictability, and scaling team execution in fast-moving environments.\n\n - Experience in high-growth technology companies, fintech, payments, or regulated environments.\n \n \n\n\nYOU'LL THRIVE HERE IF\n\n - You have high agency and ownership. You proactively identify high-impact opportunities, take accountability for outcomes, and empower your team to deliver.\n\n - You're a technical leader who builds. You stay close to architecture and implementation, make sound technical decisions, and lead by example.\n\n - You're pragmatic and outcome-oriented. You balance engineering quality, delivery speed, and business impact, prioritizing what moves the needle.\n\n - You're comfortable leading through ambiguity. You bring structure to complex problems, set clear priorities, and make thoughtful decisions with incomplete information.\n\n - You grow people and teams. You coach engineers, delegate effectively, create clarity, and build a culture of ownership and continuous improvement.\n\n - You communicate proactively and influence effectively. You align stakeholders, surface risks early, navigate tradeoffs, and drive decisions across functions.\n\n - You thrive in a global environment. You're comfortable leading and collaborating across distributed teams in APAC, EMEA, and the US.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$147K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$147K - $280K","compensationTiers":[{"id":"80512322-0bf7-413a-b4ed-959bf4e05692","tierSummary":"Total Package $147K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f498f217-daae-4bf4-a23b-11eb514c1544","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6497b8dc-9bdf-46ee-903d-69a446635a10","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d3cc361b-75a1-44d5-a8fe-867f95f5a026","summary":"Total Package $147K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":147000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":147000,"maxValue":280000}]}},{"id":"6fa2d93c-451f-4bcb-8e8a-946ffb9ae6c4","title":"Finance Manager","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"AE - Abu Dhabi","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T05:28:38.372+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Abu Dhabi","addressCountry":"United Arab Emirates","addressLocality":"Abu Dhabi"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6fa2d93c-451f-4bcb-8e8a-946ffb9ae6c4","applyUrl":"https://jobs.ashbyhq.com/airwallex/6fa2d93c-451f-4bcb-8e8a-946ffb9ae6c4/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Finance Manager, UAE, you'll own finance for Airwallex's UAE entity and act as the primary finance contact with the Central Bank of the UAE (CBUAE). You'll help shape how finance runs in the market as the UAE operating model and reporting cadence continue to mature.
Own UAE financial reporting, prudential and regulatory obligations, including regulatory returns, ad hoc information requests and supervisory meetings.
Monitor and report on regulatory capital, liquidity and safeguarding of client funds, flagging risks early and recommending action.
Lead the monthly close, financial controls and annual statutory audit under IFRS, while partnering with external auditors, advisors and the wider Controllership team.
Prepare financial performance, capital and cash commentary for local board packs and management reporting.
Oversee UAE Corporate Tax and VAT compliance with the Tax team and external advisors.
Support new UAE product launches by ensuring they’re reflected correctly in reporting structures and regulatory submissions.
Drive process improvement and automation across UAE finance, while helping shape the UAE operating model and reporting cadence as the market grows.
You'll be based in Abu Dhabi and work from the office three days a week.
Essentials
A professional finance or accounting qualification such as CPA, ACCA, CA, CFA or equivalent.
8+ years of finance experience, including senior-level experience in a finance function.
Strong working knowledge of IFRS, regulatory capital requirements and prudential reporting obligations for payment service providers in the UAE.
Direct experience engaging with a financial regulator, ideally the CBUAE.
Experience in a financial controlling role, with a track record of building and expanding finance capabilities in a growing organisation.
Clear, confident communication with stakeholders at every level, including regulators, auditors and boards.
Comfort working independently and navigating ambiguity in a high-growth environment.
Ability to meet the CBUAE’s Fit and Proper criteria, including regulatory, criminal, financial soundness, residency and disclosure requirements. Any offer will be subject to regulatory approval.
Preferred
Experience in financial services, payments or another regulated environment.
Big Four experience.
Experience preparing regulatory returns and working with regulatory capital, liquidity and safeguarding requirements in the UAE.
You have experience at a fintech, payments company, or other highly regulated business.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You connect dots across functions and hold the big picture without losing grip on the details.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
Finance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.
This is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Finance Manager, UAE, you'll own finance for Airwallex's UAE entity and act as the primary finance contact with the Central Bank of the UAE (CBUAE). You'll help shape how finance runs in the market as the UAE operating model and reporting cadence continue to mature.\n\n - Own UAE financial reporting, prudential and regulatory obligations, including regulatory returns, ad hoc information requests and supervisory meetings.\n\n - Monitor and report on regulatory capital, liquidity and safeguarding of client funds, flagging risks early and recommending action.\n\n - Lead the monthly close, financial controls and annual statutory audit under IFRS, while partnering with external auditors, advisors and the wider Controllership team.\n\n - Prepare financial performance, capital and cash commentary for local board packs and management reporting.\n\n - Oversee UAE Corporate Tax and VAT compliance with the Tax team and external advisors.\n\n - Support new UAE product launches by ensuring they’re reflected correctly in reporting structures and regulatory submissions.\n\n - Drive process improvement and automation across UAE finance, while helping shape the UAE operating model and reporting cadence as the market grows.\n\nYou'll be based in Abu Dhabi and work from the office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A professional finance or accounting qualification such as CPA, ACCA, CA, CFA or equivalent.\n\n - 8+ years of finance experience, including senior-level experience in a finance function.\n\n - Strong working knowledge of IFRS, regulatory capital requirements and prudential reporting obligations for payment service providers in the UAE.\n\n - Direct experience engaging with a financial regulator, ideally the CBUAE.\n\n - Experience in a financial controlling role, with a track record of building and expanding finance capabilities in a growing organisation.\n\n - Clear, confident communication with stakeholders at every level, including regulators, auditors and boards.\n\n - Comfort working independently and navigating ambiguity in a high-growth environment.\n\n - Ability to meet the CBUAE’s Fit and Proper criteria, including regulatory, criminal, financial soundness, residency and disclosure requirements. Any offer will be subject to regulatory approval.\n\nPreferred\n\n - Experience in financial services, payments or another regulated environment.\n\n - Big Four experience.\n\n - Experience preparing regulatory returns and working with regulatory capital, liquidity and safeguarding requirements in the UAE.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.\n\nThis is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f16a3b2c-2573-476d-9a48-67801f854839","title":"Senior Manager, Financial Crime Compliance, Suspicious Activity Reporting","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-31T05:37:41.909+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f16a3b2c-2573-476d-9a48-67801f854839","applyUrl":"https://jobs.ashbyhq.com/airwallex/f16a3b2c-2573-476d-9a48-67801f854839/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
Reporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures.
Responsibilities:
Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.
Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.
Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.
Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.
Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.
Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.
Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.
Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.
Perform any ad-hoc tasks required by the line manager.
What you will bring:
Degree qualified or at least 8 years of working experience in the FCC space.
Proven track record of working in an AML/CTF or fraud investigations role.
Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.
Understanding of financial-crime risks, typologies and risk-based review practices.
Sound judgement, ownership and the ability to work independently in a fast-paced environment.
Excellent written and verbal communication skills, with strong attention to detail.
Experience in FinTech or start-up experience is strongly preferred.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nReporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures.\n\n \n\nResponsibilities:\n\n - Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.\n\n - Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.\n\n - Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.\n\n - Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.\n\n - Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.\n\n - Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.\n\n - Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.\n\n - Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.\n\n - Perform any ad-hoc tasks required by the line manager.\n\n \n\nWhat you will bring:\n\n - Degree qualified or at least 8 years of working experience in the FCC space.\n\n - Proven track record of working in an AML/CTF or fraud investigations role.\n\n - Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.\n\n - Understanding of financial-crime risks, typologies and risk-based review practices.\n\n - Sound judgement, ownership and the ability to work independently in a fast-paced environment.\n\n - Excellent written and verbal communication skills, with strong attention to detail.\n\n - Experience in FinTech or start-up experience is strongly preferred.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bb36dbab-715d-4411-93b6-aad97ba5db48","title":"Senior Manager, Revenue Strategy & Operations","department":"Strategy & Operations","team":"Revenue Operations","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T04:49:18.853+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bb36dbab-715d-4411-93b6-aad97ba5db48","applyUrl":"https://jobs.ashbyhq.com/airwallex/bb36dbab-715d-4411-93b6-aad97ba5db48/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As Senior Manager, Revenue Strategy & Operations, you’ll shape revenue strategy for Airwallex’s most important enterprise opportunities across ANZ. You’ll work closely with Enterprise Sales and Account Management to support priority deals and customer growth, while building the reporting, tooling and operating rhythms that make our enterprise revenue engine more effective.
Own the strategy for Airwallex’s most important enterprise opportunities, staying close to priority deals and helping teams define winning approaches.
Partner with Sales and Account Management to develop and execute tailored strategies for individual enterprise customers across new business, expansion and retention.
Support complex commercial decisions, including opportunity prioritisation, deal strategy, business cases, pricing and packaging considerations, and commercially grounded recommendations.
Manage the tooling, reporting and operating rhythms that support both front-book growth and back-book performance.
Improve pipeline visibility, performance insights, forecasting and commercial reporting to help leaders make informed decisions.
Identify friction in commercial workflows and create simpler, more scalable ways for teams to operate.
Turn strategic thinking into practical execution by taking ownership from problem definition through implementation, adoption and measurement.
Lead high-priority, cross-functional initiatives involving Sales, Account Management, Product, Finance, Legal, Risk and Operations.
Build trusted relationships with enterprise customers and internal stakeholders through clear communication, commercial judgement and a strong understanding of customer needs.
Develop repeatable playbooks and operating mechanisms from lessons learned across strategic opportunities, while maintaining the flexibility required for complex enterprise customers.
You’ll work from our Sydney office three days a week.
7+ years of professional experience in strategy, consulting, revenue strategy, commercial operations, commercial finance or a related field.
A bachelor’s degree.
Experience in consulting, or a comparable environment that developed rigorous problem-solving and executive communication skills.
A strategic mindset and the ability to move comfortably from consultancy-style problem solving to hands-on execution.
A track record of solving complex problems and turning analysis into practical, commercially grounded solutions.
Strong written, verbal and presentation skills, including the ability to communicate effectively with executives, customers and delivery teams.
Experience partnering with Sales and Account Management teams on customer strategy, commercial planning, enterprise deals or growth initiatives.
Experience in fintech, payments, financial services, SaaS or another complex, technology-led business.
Experience in go-to-market strategy, enterprise revenue operations or commercial strategy.
Experience working on large enterprise deals or complex customer engagements involving multiple stakeholders, products, markets or commercial models.
Experience across both new-business strategy and existing-customer growth, expansion or account management.
Experience with CRM, business intelligence or revenue tooling, and the ability to turn data into executive-ready insights.
Experience building business cases, forecasting models, dashboards, playbooks or scalable operating mechanisms.
You're comfortable with ambiguity.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
You adapt your communication style to your audience without losing your core message.
You come to the table with a point of view, not just a problem.
Most strategy roles hand you a slide deck. This one hands you the keys.
Strategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.
You'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.
And you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.
If you want to do the best work of your career on problems that actually matter, build with us.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs Senior Manager, Revenue Strategy & Operations, you’ll shape revenue strategy for Airwallex’s most important enterprise opportunities across ANZ. You’ll work closely with Enterprise Sales and Account Management to support priority deals and customer growth, while building the reporting, tooling and operating rhythms that make our enterprise revenue engine more effective.\n\n - Own the strategy for Airwallex’s most important enterprise opportunities, staying close to priority deals and helping teams define winning approaches.\n\n - Partner with Sales and Account Management to develop and execute tailored strategies for individual enterprise customers across new business, expansion and retention.\n\n - Support complex commercial decisions, including opportunity prioritisation, deal strategy, business cases, pricing and packaging considerations, and commercially grounded recommendations.\n\n - Manage the tooling, reporting and operating rhythms that support both front-book growth and back-book performance.\n\n - Improve pipeline visibility, performance insights, forecasting and commercial reporting to help leaders make informed decisions.\n\n - Identify friction in commercial workflows and create simpler, more scalable ways for teams to operate.\n\n - Turn strategic thinking into practical execution by taking ownership from problem definition through implementation, adoption and measurement.\n\n - Lead high-priority, cross-functional initiatives involving Sales, Account Management, Product, Finance, Legal, Risk and Operations.\n\n - Build trusted relationships with enterprise customers and internal stakeholders through clear communication, commercial judgement and a strong understanding of customer needs.\n\n - Develop repeatable playbooks and operating mechanisms from lessons learned across strategic opportunities, while maintaining the flexibility required for complex enterprise customers.\n\nYou’ll work from our Sydney office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 7+ years of professional experience in strategy, consulting, revenue strategy, commercial operations, commercial finance or a related field.\n\n - A bachelor’s degree.\n\n - Experience in consulting, or a comparable environment that developed rigorous problem-solving and executive communication skills.\n\n - A strategic mindset and the ability to move comfortably from consultancy-style problem solving to hands-on execution.\n\n - A track record of solving complex problems and turning analysis into practical, commercially grounded solutions.\n\n - Strong written, verbal and presentation skills, including the ability to communicate effectively with executives, customers and delivery teams.\n\n - Experience partnering with Sales and Account Management teams on customer strategy, commercial planning, enterprise deals or growth initiatives.\n\n\nPREFERRED\n\n - Experience in fintech, payments, financial services, SaaS or another complex, technology-led business.\n\n - Experience in go-to-market strategy, enterprise revenue operations or commercial strategy.\n\n - Experience working on large enterprise deals or complex customer engagements involving multiple stakeholders, products, markets or commercial models.\n\n - Experience across both new-business strategy and existing-customer growth, expansion or account management.\n\n - Experience with CRM, business intelligence or revenue tooling, and the ability to turn data into executive-ready insights.\n\n - Experience building business cases, forecasting models, dashboards, playbooks or scalable operating mechanisms.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable with ambiguity.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n - You adapt your communication style to your audience without losing your core message.\n\n - You come to the table with a point of view, not just a problem.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMost strategy roles hand you a slide deck. This one hands you the keys.\n\nStrategy & Operations finds the next point of leverage in a hyper-growth fintech, then builds the system to capture it. We spot opportunities early, design how Airwallex scales into them, and turn that vision into the machinery that drives revenue across markets and products.\n\nYou'll get the kind of access most people wait a decade for: a direct line to the growth engine, work that spans every function, and the freedom to own ambiguous, high-stakes problems end to end.\n\nAnd you won't do it the old way. We arm our people with AI to move faster than teams ten times our size, modeling, researching, and shipping at a pace that creates an unfair advantage.\n\nIf you want to do the best work of your career on problems that actually matter, build with us.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8ddc2d28-8c04-46b3-a4fa-30e39ea2f5dc","title":"Associate Director, KYC","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T07:55:52.245+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/8ddc2d28-8c04-46b3-a4fa-30e39ea2f5dc","applyUrl":"https://jobs.ashbyhq.com/airwallex/8ddc2d28-8c04-46b3-a4fa-30e39ea2f5dc/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead second-line oversight of Airwallex's global KYC, Enhanced Due Diligence and periodic review frameworks, providing independent challenge, governance and policy execution across the Financial Crime Compliance function. You'll partner with KYC Operations and Analysts to strengthen quality, consistency and risk-based decision-making across onboarding and ongoing customer reviews, while overseeing Customer Risk Acceptance reviews and sign-offs for complex and higher-risk customers.
Own and continuously elevate Airwallex’s global KYC strategy, policy framework, and second-line governance across all operating jurisdictions.
Own independent second-line oversight across global KYC, Enhanced Due Diligence and periodic review functional controls and operational activities.
Own KYC policy and procedure development and maintenance, with primary authority for providing interpretive guidance and direction to first line operations and second line advisory teams on application of global and regional requirements as part of onboarding and ongoing reviews.
Partner with KYC Operations in development and enhancement of KYC control processes, driving performance of high quality onboarding and ongoing customer reviews at the required standard, provide direction and oversight to production of meaningful management information to ensure visibility and support informed decision making for FCC senior management. Drive stronger quality, consistency and risk-based decision-making across customer onboarding and ongoing reviews.
Improve the quality of Customer Risk Acceptance reviews by challenging risk identification, testing mitigations and producing clear, decision-ready recommendations.
Advise Commercial and Sales teams on complex deal structures, novel business models and high-risk customer profiles.
Partner with Product, Data and Engineering to embed regulatory controls, decision frameworks and AI-enabled improvements into scalable systems and workflows, including definition of KYC data requirements.
Maintain high standards of compliance documentation, quality assurance and audit readiness while adapting KYC and AML standards to global regulatory and enforcement developments.
You'll primarily work remotely, aligned toour Birmingham office, with occasional in office presence in Birmingham or London to support team meetings and regulatory engagement.
10+ years of relevant AML/KYC experience focused on complex corporate clients, financial institutions or fintech platforms.
A strong track record designing, managing and governing scalable second-line KYC frameworks.
3+ years' experience leading, mentoring or managing compliance teams, with a focus on operational rigor, analytical excellence and continuous improvement.
Demonstrated experience providing second-line oversight, independent challenge and risk-based decision-making across KYC, Enhanced Due Diligence and periodic review activities.
Experience supporting regulatory examination processes and engagement.
Experience reviewing or approving Customer Risk Acceptance documentation, identifying risk, assessing mitigations and producing clear, decision-ready recommendations.
Experience overseeing compliance reviews or walkthroughs for complex corporate, embedded finance or platform clients.
Proven ability to advise senior Commercial and Sales stakeholders on complex deal structures, novel business models and high-risk customer profiles.
Proven ability to partner with Product, Engineering, Data and Business stakeholders to translate compliance requirements into scalable, automated workflows.
Strong leadership, communication and relationship management skills, with the ability to explain complex compliance decisions clearly to senior executives, regulatory authorities and external partners.
Bachelor's degree required.
Experience leveraging or evaluating AI-enabled tools in compliance or KYC workflows, with an understanding of responsible implementation, regulatory defensibility and internal controls.
Experience in FinTech, global cross-border payments, RegTech, management consulting or digital asset environments.
CAMS, CFCS, CFE or equivalent industry certification.
A quantitative, technical, legal or data-oriented degree.
Familiarity with Google Workspace, Slack, Mac environments, modern data tools and AI-assisted workflow platforms.
Experience monitoring regulatory, enforcement and industry developments across cross-border payments, global banking or digital assets.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You connect dots across functions and hold the big picture without losing grip on the details.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead second-line oversight of Airwallex's global KYC, Enhanced Due Diligence and periodic review frameworks, providing independent challenge, governance and policy execution across the Financial Crime Compliance function. You'll partner with KYC Operations and Analysts to strengthen quality, consistency and risk-based decision-making across onboarding and ongoing customer reviews, while overseeing Customer Risk Acceptance reviews and sign-offs for complex and higher-risk customers.\n\n\n\n - Own and continuously elevate Airwallex’s global KYC strategy, policy framework, and second-line governance across all operating jurisdictions.\n\n - Own independent second-line oversight across global KYC, Enhanced Due Diligence and periodic review functional controls and operational activities.\n\n - Own KYC policy and procedure development and maintenance, with primary authority for providing interpretive guidance and direction to first line operations and second line advisory teams on application of global and regional requirements as part of onboarding and ongoing reviews.\n\n - Partner with KYC Operations in development and enhancement of KYC control processes, driving performance of high quality onboarding and ongoing customer reviews at the required standard, provide direction and oversight to production of meaningful management information to ensure visibility and support informed decision making for FCC senior management. Drive stronger quality, consistency and risk-based decision-making across customer onboarding and ongoing reviews.\n\n - Improve the quality of Customer Risk Acceptance reviews by challenging risk identification, testing mitigations and producing clear, decision-ready recommendations.\n\n - Advise Commercial and Sales teams on complex deal structures, novel business models and high-risk customer profiles.\n\n - Partner with Product, Data and Engineering to embed regulatory controls, decision frameworks and AI-enabled improvements into scalable systems and workflows, including definition of KYC data requirements.\n\n - Maintain high standards of compliance documentation, quality assurance and audit readiness while adapting KYC and AML standards to global regulatory and enforcement developments.\n\n\n\nYou'll primarily work remotely, aligned toour Birmingham office, with occasional in office presence in Birmingham or London to support team meetings and regulatory engagement.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 10+ years of relevant AML/KYC experience focused on complex corporate clients, financial institutions or fintech platforms.\n\n - A strong track record designing, managing and governing scalable second-line KYC frameworks.\n\n - 3+ years' experience leading, mentoring or managing compliance teams, with a focus on operational rigor, analytical excellence and continuous improvement.\n\n - Demonstrated experience providing second-line oversight, independent challenge and risk-based decision-making across KYC, Enhanced Due Diligence and periodic review activities.\n\n - Experience supporting regulatory examination processes and engagement.\n\n - Experience reviewing or approving Customer Risk Acceptance documentation, identifying risk, assessing mitigations and producing clear, decision-ready recommendations.\n\n - Experience overseeing compliance reviews or walkthroughs for complex corporate, embedded finance or platform clients.\n\n - Proven ability to advise senior Commercial and Sales stakeholders on complex deal structures, novel business models and high-risk customer profiles.\n\n - Proven ability to partner with Product, Engineering, Data and Business stakeholders to translate compliance requirements into scalable, automated workflows.\n\n - Strong leadership, communication and relationship management skills, with the ability to explain complex compliance decisions clearly to senior executives, regulatory authorities and external partners.\n\n - Bachelor's degree required.\n\n\nPREFERRED\n\n - Experience leveraging or evaluating AI-enabled tools in compliance or KYC workflows, with an understanding of responsible implementation, regulatory defensibility and internal controls.\n\n - Experience in FinTech, global cross-border payments, RegTech, management consulting or digital asset environments.\n\n - CAMS, CFCS, CFE or equivalent industry certification.\n\n - A quantitative, technical, legal or data-oriented degree.\n\n - Familiarity with Google Workspace, Slack, Mac environments, modern data tools and AI-assisted workflow platforms.\n\n - Experience monitoring regulatory, enforcement and industry developments across cross-border payments, global banking or digital assets.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\n\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\n\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\n\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b64a0b9d-3cee-408c-9290-1587f6608389","title":"Account Executive, Commerical","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-21T05:34:51.045+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b64a0b9d-3cee-408c-9290-1587f6608389","applyUrl":"https://jobs.ashbyhq.com/airwallex/b64a0b9d-3cee-408c-9290-1587f6608389/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
As an Account Executive, you’ll help expand Airwallex’s presence in the US SME market by building relationships with small and mid-sized businesses across ecommerce, SaaS, professional services, and other technology-enabled sectors.
Own the full sales cycle, from outbound prospecting and discovery through solution design, negotiation, close, and early customer success.
Translate complex financial technology into clear business value, helping customers simplify cross-border payments, billing, spend management, and other financial operations.
Build strong customer outcomes by coordinating with internal teams, representing Airwallex at relevant industry events, and engaging technology partners.
Improve the efficiency and scalability of our sales motion by contributing to sales process refinement, new vertical development, and best-practice documentation.
You’ll work from our San Francisco or New York City office at least three days a week.
What we're looking for
Essentials
At least 3 years of outbound B2B sales experience in fintech, payments, or adjacent technologies, with proven success selling to small businesses.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services organizations.
A consistent record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, including payments, FX, or related financial infrastructure.
A deep understanding of the challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You say what you mean. You’re direct, but you lead with respect.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nAs an Account Executive, you’ll help expand Airwallex’s presence in the US SME market by building relationships with small and mid-sized businesses across ecommerce, SaaS, professional services, and other technology-enabled sectors.\n\n - Own the full sales cycle, from outbound prospecting and discovery through solution design, negotiation, close, and early customer success.\n\n - Translate complex financial technology into clear business value, helping customers simplify cross-border payments, billing, spend management, and other financial operations.\n\n - Build strong customer outcomes by coordinating with internal teams, representing Airwallex at relevant industry events, and engaging technology partners.\n\n - Improve the efficiency and scalability of our sales motion by contributing to sales process refinement, new vertical development, and best-practice documentation.\n\nYou’ll work from our San Francisco or New York City office at least three days a week.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - At least 3 years of outbound B2B sales experience in fintech, payments, or adjacent technologies, with proven success selling to small businesses.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services organizations.\n\n - A consistent record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n\n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, including payments, FX, or related financial infrastructure.\n\n - A deep understanding of the challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n\n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You say what you mean. You’re direct, but you lead with respect.\n\n\n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$220K – $300K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$220K - $300K","compensationTiers":[{"id":"c17a8576-55b1-4698-b5bb-732427c162ea","tierSummary":"Estimated OTE $220K – $300K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"e715a227-ae54-4a5f-ac30-f14aeb21278f","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d653048c-efd9-4b93-84b3-d0713452f496","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a32722bd-f19a-4d8a-94bb-4635c8a99902","summary":"Estimated OTE $220K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":300000}]}},{"id":"eb8926d0-842e-4229-9d57-7a666640c804","title":"Sales Development Representative, SME & Growth","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T02:31:39.084+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/eb8926d0-842e-4229-9d57-7a666640c804","applyUrl":"https://jobs.ashbyhq.com/airwallex/eb8926d0-842e-4229-9d57-7a666640c804/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our customers to understand their needs and develop tailored solutions that streamline cross-border payments, improve operational efficiency, and unlock new revenue opportunities.
As a team, we are driven by a desire to make a positive impact for our customers. We are constantly testing, learning, and improving how we acquire, activate, retain, and grow SME customers across our markets.
We are looking for a Sales Development Representative to join our SME & Growth team, focused on the Taiwan market.
In this role, you will support Airwallex’s growth across both new and existing customers. On the sales development side, you will identify, engage, and qualify prospective customers in Taiwan, helping build a strong pipeline for the sales team. On the customer success side, you will manage and support a portfolio of SME customers, helping them activate, adopt, and expand their use of Airwallex’s product suite.
This is an ideal role for someone who enjoys prospecting, building relationships, solving customer problems, and driving measurable commercial outcomes. You are excited by both the hunt for new opportunities and the opportunity to help customers succeed after onboarding.
Prospect, engage, and qualify Taiwan-based SMEs through calls, emails, social media, chat, and other outreach channels.
Identify customer needs, articulate Airwallex’s value proposition, and move qualified prospects toward product demonstrations or sales conversations.
Manage lead follow-up, CRM hygiene, activity tracking, and pipeline reporting to ensure strong visibility and execution.
Support a portfolio of SME customers in Taiwan by building relationships, understanding their business needs, and helping them adopt relevant Airwallex products.
Use customer conversations, product usage signals, and market insights to identify activation, retention, cross-sell, and upsell opportunities.
Proactively resolve customer blockers, flag at-risk accounts, and partner with internal teams to improve customer experience and commercial outcomes.
Share feedback from prospects and customers to improve outreach strategy, product adoption, and team processes.
Strong motivation and self-starting ability, with comfort operating in a fast-paced, high-growth environment.
Natural communicator who enjoys connecting with people, asking thoughtful questions, and building trust with customers.
Commercially minded, with the ability to identify customer needs, qualify opportunities, and support revenue growth.
Resilient and adaptable, with the ability to maintain performance amid changing market conditions and priorities.
Process-driven, with an interest in developing, documenting, and following scalable ways of working.
Strong relationship-building skills and the ability to work collaboratively with customers and internal stakeholders.
Results-oriented mindset with ownership, curiosity, and motivation to achieve KPIs.
Strong verbal and written communication skills in English and Mandarin to support customers in Taiwan.
Comfort using software tools and CRM systems to manage customer activity, track pipeline, and prioritize opportunities.
Strong interest in technology, fintech, payments, financial services, or helping SMEs grow globally.
Prior experience in an SDR, BDR, customer success, account management, or hybrid commercial role.
Experience working in start-up, fintech, e-commerce, travel, mobile gaming, software, or other digitally native business environments.
Familiarity with CRM tools and a data-driven approach to managing leads, customer portfolios, and commercial priorities.
Experience supporting customers through onboarding, activation, product adoption, retention, cross-sell, or upsell motions.
Track record of top performance in a sales, customer success, or customer-facing role.
Understanding of Taiwan SMEs, cross-border commerce, international payments, or digital business models.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our customers to understand their needs and develop tailored solutions that streamline cross-border payments, improve operational efficiency, and unlock new revenue opportunities.\n\nAs a team, we are driven by a desire to make a positive impact for our customers. We are constantly testing, learning, and improving how we acquire, activate, retain, and grow SME customers across our markets.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Sales Development Representative to join our SME & Growth team, focused on the Taiwan market.\n\nIn this role, you will support Airwallex’s growth across both new and existing customers. On the sales development side, you will identify, engage, and qualify prospective customers in Taiwan, helping build a strong pipeline for the sales team. On the customer success side, you will manage and support a portfolio of SME customers, helping them activate, adopt, and expand their use of Airwallex’s product suite.\n\nThis is an ideal role for someone who enjoys prospecting, building relationships, solving customer problems, and driving measurable commercial outcomes. You are excited by both the hunt for new opportunities and the opportunity to help customers succeed after onboarding.\n\n\n\n\nWHAT YOU’LL DO\n\n - Prospect, engage, and qualify Taiwan-based SMEs through calls, emails, social media, chat, and other outreach channels.\n\n - Identify customer needs, articulate Airwallex’s value proposition, and move qualified prospects toward product demonstrations or sales conversations.\n\n - Manage lead follow-up, CRM hygiene, activity tracking, and pipeline reporting to ensure strong visibility and execution.\n\n - Support a portfolio of SME customers in Taiwan by building relationships, understanding their business needs, and helping them adopt relevant Airwallex products.\n\n - Use customer conversations, product usage signals, and market insights to identify activation, retention, cross-sell, and upsell opportunities.\n\n - Proactively resolve customer blockers, flag at-risk accounts, and partner with internal teams to improve customer experience and commercial outcomes.\n\n - Share feedback from prospects and customers to improve outreach strategy, product adoption, and team processes.\n \n\n\nWHO YOU ARE\n\n - Strong motivation and self-starting ability, with comfort operating in a fast-paced, high-growth environment.\n\n - Natural communicator who enjoys connecting with people, asking thoughtful questions, and building trust with customers.\n\n - Commercially minded, with the ability to identify customer needs, qualify opportunities, and support revenue growth.\n\n - Resilient and adaptable, with the ability to maintain performance amid changing market conditions and priorities.\n\n - Process-driven, with an interest in developing, documenting, and following scalable ways of working.\n\n - Strong relationship-building skills and the ability to work collaboratively with customers and internal stakeholders.\n\n - Results-oriented mindset with ownership, curiosity, and motivation to achieve KPIs.\n\n - Strong verbal and written communication skills in English and Mandarin to support customers in Taiwan.\n\n - Comfort using software tools and CRM systems to manage customer activity, track pipeline, and prioritize opportunities.\n\n - Strong interest in technology, fintech, payments, financial services, or helping SMEs grow globally.\n \n \n\n\nPREFERRED QUALIFICATIONS\n\n - Prior experience in an SDR, BDR, customer success, account management, or hybrid commercial role.\n\n - Experience working in start-up, fintech, e-commerce, travel, mobile gaming, software, or other digitally native business environments.\n\n - Familiarity with CRM tools and a data-driven approach to managing leads, customer portfolios, and commercial priorities.\n\n - Experience supporting customers through onboarding, activation, product adoption, retention, cross-sell, or upsell motions.\n\n - Track record of top performance in a sales, customer success, or customer-facing role.\n\n - Understanding of Taiwan SMEs, cross-border commerce, international payments, or digital business models.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"65ee1003-ab57-4a19-a929-bd8f39697c32","title":"Associate Director, Transaction Monitoring","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T11:15:00.604+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/65ee1003-ab57-4a19-a929-bd8f39697c32","applyUrl":"https://jobs.ashbyhq.com/airwallex/65ee1003-ab57-4a19-a929-bd8f39697c32/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is strengthening its global second-line Transaction Monitoring capability across products, payment rails and jurisdictions. You'll set the governance, challenge and modernisation agenda for a high-volume, global financial crime environment.
Own Airwallex’s global second-line Transaction Monitoring strategy, governance framework and policy standards across products, payment rails, customer base and jurisdictions.
Drive independent 2LOD challenge and oversight of 1LOD Transaction Monitoring teams, raising investigative rigour, alert disposition quality and consistency in suspicious activity detection.
Oversee second line regional SAR/STR/SMR reporting teams in performance of L3 review and preparation of suspicious activity reports according to relevant requirements, in coordination with regional and local MLROs.
Oversee the second line global Financial Intelligence Unit in performance of complex investigations, including cross-regional reviews, internal and external referrals, intelligence scanning and emerging risk typology development.
Collaborate with the FCC Global Models lead on performance of appropriate governance of the global Transaction Monitoring rule lifecycle, covering typology identification, scenario logic, segmentation, threshold tuning, and above- and below-the-line testing across cross-border payments and multi-currency accounts.
Lead the evolution from threshold-based monitoring towards AI-driven anomaly detection, machine-learning behavioural clustering and automated alert triage while maintaining explainability and regulatory defensibility.
Partner with Product, Data Science and Engineering to embed Transaction Monitoring logic into core transaction-processing systems and real-time payment infrastructure.
Resolve complex financial crime escalations, including novel laundering schemes, sanctions-evasion typologies and complex Suspicious Activity Report (SAR / STR) decisions.
Improve model effectiveness by partnering with Model Risk Management, Quantitative teams and Audit to validate Transaction Monitoring models and maintain coverage mapping against global regulatory standards.
Represent Airwallex’s Transaction Monitoring programme in regulatory examinations, including FCA, MAS, HKMA and AUSTRAC reviews, as well as partner-bank due diligence.
10+ years of dedicated AML and financial crime experience, with deep technical and operational expertise in Transaction Monitoring across global cross-border payments, corporate banking, FX or fintech platforms.
3+ years of experience leading, managing or mentoring compliance professionals in a global or multi-regional setting.
Proven experience establishing 2LOD oversight frameworks, rule-governance processes and effective challenge mechanisms for high-volume, automated Transaction Monitoring platforms.
Demonstrated ability to work with large datasets, SQL, data analytics and modern Transaction Monitoring models, translating business logic into technical parameters for Data Science and Engineering teams.
Practical experience evaluating, testing or deploying AI/ML tools, graph analytics or automated dispositioning models in a regulatory compliance environment.
Strong understanding of global AML rules, typology standards and reporting expectations across key regulators, including FCA, FinCEN, MAS, HKMA and AUSTRAC.
A proven track record of managing regulatory examinations, internal or external audits and banking-partner inquiries relating to Transaction Monitoring systems and controls.
Exceptional stakeholder-management and communication skills, with the ability to explain complex quantitative Transaction Monitoring models and risk decisions clearly to senior executives and external authorities.
Based in the UK, ideally within reach of Birmingham, with the agility to collaborate across APAC, EMEA and Americas time zones.
CAMS, CFCS, CFE or equivalent industry certification.
A bachelor’s degree.
A quantitative, technical, data or legal degree.
Experience working across high-volume cross-border payments, corporate banking, FX or fintech platforms.
Experience partnering with Model Risk Management, Quantitative teams, Product, Data Science, Engineering and Audit.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You simplify complexity rather than hiding behind it.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is strengthening its global second-line Transaction Monitoring capability across products, payment rails and jurisdictions. You'll set the governance, challenge and modernisation agenda for a high-volume, global financial crime environment.\n\n\n\n - Own Airwallex’s global second-line Transaction Monitoring strategy, governance framework and policy standards across products, payment rails, customer base and jurisdictions.\n\n - Drive independent 2LOD challenge and oversight of 1LOD Transaction Monitoring teams, raising investigative rigour, alert disposition quality and consistency in suspicious activity detection.\n\n - Oversee second line regional SAR/STR/SMR reporting teams in performance of L3 review and preparation of suspicious activity reports according to relevant requirements, in coordination with regional and local MLROs.\n\n - Oversee the second line global Financial Intelligence Unit in performance of complex investigations, including cross-regional reviews, internal and external referrals, intelligence scanning and emerging risk typology development.\n\n - Collaborate with the FCC Global Models lead on performance of appropriate governance of the global Transaction Monitoring rule lifecycle, covering typology identification, scenario logic, segmentation, threshold tuning, and above- and below-the-line testing across cross-border payments and multi-currency accounts.\n\n - Lead the evolution from threshold-based monitoring towards AI-driven anomaly detection, machine-learning behavioural clustering and automated alert triage while maintaining explainability and regulatory defensibility.\n\n - Partner with Product, Data Science and Engineering to embed Transaction Monitoring logic into core transaction-processing systems and real-time payment infrastructure.\n\n - Resolve complex financial crime escalations, including novel laundering schemes, sanctions-evasion typologies and complex Suspicious Activity Report (SAR / STR) decisions.\n\n - Improve model effectiveness by partnering with Model Risk Management, Quantitative teams and Audit to validate Transaction Monitoring models and maintain coverage mapping against global regulatory standards.\n\n - Represent Airwallex’s Transaction Monitoring programme in regulatory examinations, including FCA, MAS, HKMA and AUSTRAC reviews, as well as partner-bank due diligence.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 10+ years of dedicated AML and financial crime experience, with deep technical and operational expertise in Transaction Monitoring across global cross-border payments, corporate banking, FX or fintech platforms.\n\n - 3+ years of experience leading, managing or mentoring compliance professionals in a global or multi-regional setting.\n\n - Proven experience establishing 2LOD oversight frameworks, rule-governance processes and effective challenge mechanisms for high-volume, automated Transaction Monitoring platforms.\n\n - Demonstrated ability to work with large datasets, SQL, data analytics and modern Transaction Monitoring models, translating business logic into technical parameters for Data Science and Engineering teams.\n\n - Practical experience evaluating, testing or deploying AI/ML tools, graph analytics or automated dispositioning models in a regulatory compliance environment.\n\n - Strong understanding of global AML rules, typology standards and reporting expectations across key regulators, including FCA, FinCEN, MAS, HKMA and AUSTRAC.\n\n - A proven track record of managing regulatory examinations, internal or external audits and banking-partner inquiries relating to Transaction Monitoring systems and controls.\n\n - Exceptional stakeholder-management and communication skills, with the ability to explain complex quantitative Transaction Monitoring models and risk decisions clearly to senior executives and external authorities.\n\n - Based in the UK, ideally within reach of Birmingham, with the agility to collaborate across APAC, EMEA and Americas time zones.\n\n - CAMS, CFCS, CFE or equivalent industry certification.\n\n - A bachelor’s degree.\n\n\nPREFERRED\n\n - A quantitative, technical, data or legal degree.\n\n - Experience working across high-volume cross-border payments, corporate banking, FX or fintech platforms.\n\n - Experience partnering with Model Risk Management, Quantitative teams, Product, Data Science, Engineering and Audit.\n\n\nYOU'LL THRIVE HERE IF\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You simplify complexity rather than hiding behind it.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\n\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\n\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\n\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5dee0426-bf2e-4426-97f3-6ee015b9d6b7","title":"Director, Sanctions","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T11:15:53.829+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5dee0426-bf2e-4426-97f3-6ee015b9d6b7","applyUrl":"https://jobs.ashbyhq.com/airwallex/5dee0426-bf2e-4426-97f3-6ee015b9d6b7/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is scaling a global sanctions programme across multiple jurisdictions, payment rails, and regulatory expectations. You'll provide the second-line leadership, challenge, and transformation needed to keep the programme effective, defensible, and ready for what comes next.
Own and continuously elevate Airwallex’s global sanctions strategy, policy framework, and second-line governance across all operating jurisdictions, including OFAC, the EU, UK OFSI, the UN, MAS, HKMA, AUSTRAC, and local regimes.
Provide independent second-line oversight and challenge of first-line customer, payment, and counterparty screening operations, setting global standards for investigative quality, threshold tuning, and risk-based decision-making.
Act as the global second-line escalation point for complex sanctions nexus determinations, potential hits, voluntary self-disclosures, asset freezing, and high-risk commercial deal approvals.
Partner with Data, Product, and Engineering to co-design and validate fuzzy logic, name and transaction screening algorithms, geographic blocking mechanisms, and AI/ML-driven alert reduction systems, ensuring model defensibility and explainability.
Lead the roadmap to modernise sanctions screening through AI-assisted workflows, graph analysis, automated detection, and real-time capabilities for cross-border payment rails.
Lead regulatory examinations, supervisory inquiries, and complex due diligence reviews from global banking partners, keeping systems and decision trails audit-ready by design.
Monitor geopolitical developments, sanctions evasion typologies, trade controls, and enforcement trends, translating changes into platform requirements ahead of regulatory deadlines.
Report sanctions programme health, residual risk, key performance indicators, and emerging risk trends to executive leadership, risk committees, and the board.
Lead, inspire, and scale a high-performing team of sanctions managers and subject matter experts across multiple regions.
You'll work from our London office three days a week.
12+ years of dedicated experience in sanctions compliance and financial crime risk management.
Executive leadership experience managing cross-regional teams in a second-line-of-defence or global policy capacity.
Deep expertise in global cross-border payments, multi-currency account structures, foreign exchange, platform or embedded finance, or digital asset ecosystems.
Expert knowledge of global sanctions regimes, including OFAC, the EU, UK OFSI, the UN, MAS, HKMA, and AUSTRAC, as well as trade restrictions, export controls, and sanctions evasion techniques.
Experience providing independent oversight of customer, payment, and counterparty screening operations.
A track record of evaluating, tuning, or deploying modern sanctions technology, including AI/NLP-assisted screening tools, graph databases, and automated alert disposition frameworks.
Experience partnering with Product and Engineering teams to operationalise complex regulatory requirements in automated payment infrastructure.
Hands-on experience leading regulatory examinations, managing voluntary disclosures, and presenting screening architectures to regulators and institutional banking partners.
Exceptional communication skills, with the ability to influence cross-functional leaders, defend risk positions to regulators, and present complex sanctions topics clearly to executive leadership.
A bachelor’s degree.
Certified Sanctions Specialist (CGSS), CAMS, or equivalent professional designation.
An advanced degree, such as a Juris Doctor, master’s degree, or degree in a technical or quantitative discipline.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You simplify complexity rather than hiding behind it.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is scaling a global sanctions programme across multiple jurisdictions, payment rails, and regulatory expectations. You'll provide the second-line leadership, challenge, and transformation needed to keep the programme effective, defensible, and ready for what comes next.\n\n\n\n - Own and continuously elevate Airwallex’s global sanctions strategy, policy framework, and second-line governance across all operating jurisdictions, including OFAC, the EU, UK OFSI, the UN, MAS, HKMA, AUSTRAC, and local regimes.\n\n - Provide independent second-line oversight and challenge of first-line customer, payment, and counterparty screening operations, setting global standards for investigative quality, threshold tuning, and risk-based decision-making.\n\n - Act as the global second-line escalation point for complex sanctions nexus determinations, potential hits, voluntary self-disclosures, asset freezing, and high-risk commercial deal approvals.\n\n - Partner with Data, Product, and Engineering to co-design and validate fuzzy logic, name and transaction screening algorithms, geographic blocking mechanisms, and AI/ML-driven alert reduction systems, ensuring model defensibility and explainability.\n\n - Lead the roadmap to modernise sanctions screening through AI-assisted workflows, graph analysis, automated detection, and real-time capabilities for cross-border payment rails.\n\n - Lead regulatory examinations, supervisory inquiries, and complex due diligence reviews from global banking partners, keeping systems and decision trails audit-ready by design.\n\n - Monitor geopolitical developments, sanctions evasion typologies, trade controls, and enforcement trends, translating changes into platform requirements ahead of regulatory deadlines.\n\n - Report sanctions programme health, residual risk, key performance indicators, and emerging risk trends to executive leadership, risk committees, and the board.\n\n - Lead, inspire, and scale a high-performing team of sanctions managers and subject matter experts across multiple regions.\n\n\n\nYou'll work from our London office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 12+ years of dedicated experience in sanctions compliance and financial crime risk management.\n\n - Executive leadership experience managing cross-regional teams in a second-line-of-defence or global policy capacity.\n\n - Deep expertise in global cross-border payments, multi-currency account structures, foreign exchange, platform or embedded finance, or digital asset ecosystems.\n\n - Expert knowledge of global sanctions regimes, including OFAC, the EU, UK OFSI, the UN, MAS, HKMA, and AUSTRAC, as well as trade restrictions, export controls, and sanctions evasion techniques.\n\n - Experience providing independent oversight of customer, payment, and counterparty screening operations.\n\n - A track record of evaluating, tuning, or deploying modern sanctions technology, including AI/NLP-assisted screening tools, graph databases, and automated alert disposition frameworks.\n\n - Experience partnering with Product and Engineering teams to operationalise complex regulatory requirements in automated payment infrastructure.\n\n - Hands-on experience leading regulatory examinations, managing voluntary disclosures, and presenting screening architectures to regulators and institutional banking partners.\n\n - Exceptional communication skills, with the ability to influence cross-functional leaders, defend risk positions to regulators, and present complex sanctions topics clearly to executive leadership.\n\n - A bachelor’s degree.\n\n\nPREFERRED\n\n - Certified Sanctions Specialist (CGSS), CAMS, or equivalent professional designation.\n\n - An advanced degree, such as a Juris Doctor, master’s degree, or degree in a technical or quantitative discipline.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You simplify complexity rather than hiding behind it.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\n\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\n\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\n\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a9c09c5d-ab0c-4692-a6c0-d1cdc0107a7c","title":"Senior Software Engineer, Scale (Frontend)","department":"Engineering","team":"Scale Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T14:38:17.854+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/a9c09c5d-ab0c-4692-a6c0-d1cdc0107a7c","applyUrl":"https://jobs.ashbyhq.com/airwallex/a9c09c5d-ab0c-4692-a6c0-d1cdc0107a7c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build frontend experiences and platform capabilities that help companies embed Airwallex financial products at speed and with confidence. You’ll work with ReactJS and TypeScript to support multi-tenant systems, cross-domain product features, and enterprise integrations serving global customers such as Rippling, Navan, Qantas, and SHEIN. You’ll translate complex business, regulatory, and technical requirements into scalable, maintainable user experiences, balancing tenant isolation, performance, resilience, and delivery speed.
Build frontend capabilities for multi-tenant platforms, balancing tenant isolation with resource efficiency and long-term extensibility.
Own cross-domain product features that bring together business, regulatory, and technical requirements.
Design enterprise integrations by translating customer business needs into scalable technical solutions.
Partner with Product, Design, Compliance, and Sales to turn complex requirements into clear, reliable experiences.
Make pragmatic trade-offs between performance, maintainability, and delivery speed based on business impact.
You’ll work from the Singapore office five days a week.
5+ years of software engineering experience with ReactJS and TypeScript.
Strong judgment in choosing the right level of abstraction, balancing flexibility and simplicity in system and component design.
Clear communication across technical and non-technical stakeholders.
Pragmatic decision-making on when to optimise for performance versus velocity based on business impact.
Experience thriving in cross-functional environments spanning Product, Design, Compliance, and Sales.
A track record of designing for scale, maintainability, and production excellence.
Experience in fintech, payments, or another regulated industry.
Experience tuning performance at high scale, including 100k+ QPS, large user bases, or strict latency SLAs.
A background in multi-tenant SaaS or platform architecture.
Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms such as AWS, GCP, or Azure.
Experience with OAuth 2.0, API design, or developer documentation.
Experience with cross-region deployment or data residency compliance.
Solutions engineering or customer-facing technical experience.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You simplify complexity rather than hiding behind it.
The Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.
#singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build frontend experiences and platform capabilities that help companies embed Airwallex financial products at speed and with confidence. You’ll work with ReactJS and TypeScript to support multi-tenant systems, cross-domain product features, and enterprise integrations serving global customers such as Rippling, Navan, Qantas, and SHEIN. You’ll translate complex business, regulatory, and technical requirements into scalable, maintainable user experiences, balancing tenant isolation, performance, resilience, and delivery speed.\n\n - Build frontend capabilities for multi-tenant platforms, balancing tenant isolation with resource efficiency and long-term extensibility.\n\n - Own cross-domain product features that bring together business, regulatory, and technical requirements.\n\n - Design enterprise integrations by translating customer business needs into scalable technical solutions.\n\n - Partner with Product, Design, Compliance, and Sales to turn complex requirements into clear, reliable experiences.\n\n - Make pragmatic trade-offs between performance, maintainability, and delivery speed based on business impact.\n\nYou’ll work from the Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of software engineering experience with ReactJS and TypeScript.\n\n - Strong judgment in choosing the right level of abstraction, balancing flexibility and simplicity in system and component design.\n\n - Clear communication across technical and non-technical stakeholders.\n\n - Pragmatic decision-making on when to optimise for performance versus velocity based on business impact.\n\n - Experience thriving in cross-functional environments spanning Product, Design, Compliance, and Sales.\n\n - A track record of designing for scale, maintainability, and production excellence.\n\n\nPREFERRED\n\n - Experience in fintech, payments, or another regulated industry.\n\n - Experience tuning performance at high scale, including 100k+ QPS, large user bases, or strict latency SLAs.\n\n - A background in multi-tenant SaaS or platform architecture.\n\n - Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms such as AWS, GCP, or Azure.\n\n - Experience with OAuth 2.0, API design, or developer documentation.\n\n - Experience with cross-region deployment or data residency compliance.\n\n - Solutions engineering or customer-facing technical experience.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.\n\n\n\n#singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0778c237-c5f3-4572-b732-fa1fdcae3022","title":"Staff Data Scientist","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T18:48:52.405+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0778c237-c5f3-4572-b732-fa1fdcae3022","applyUrl":"https://jobs.ashbyhq.com/airwallex/0778c237-c5f3-4572-b732-fa1fdcae3022/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Data Scientist, you'll help Airwallex make better strategic and operational decisions through rigorous analysis, forecasting, and clear data storytelling. You'll combine hands-on analytical leadership with strategic influence, helping evolve data science into a more scalable, general capability across the business.
Uplevel the data science team through technical mentorship, hands-on leadership on complex analytical problems, and a clear vision for the team’s longer-term direction.
Act as a strategic thought partner to cross-functional teams, using data and technical expertise to inform, influence, and execute strategy and investment decisions.
Apply quantitative analysis, data mining, forecasting, and clear data storytelling to answer important business questions and guide strategic decisions.
Define goals, build forecasts, and monitor key business metrics to identify trends and assess performance across the organisation.
Help evolve data science from individual analyses into scalable systems of decision support, establishing robust analytical approaches that produce reliable insights repeatedly.
You'll work from our London office three days a week.
8+ years of industry experience.
An advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, Sciences, Computer Science, or Economics.
Experience communicating analytical results to leadership and cross-functional teams to influence strategy.
Experience providing technical mentorship in data science or quantitative analysis in an industry setting.
Expert-level ability in data-querying languages such as SQL, scripting languages such as Python, and/or statistical or mathematical software such as R.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Data Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.
You’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.
You’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.
As AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.
The work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Data Scientist, you'll help Airwallex make better strategic and operational decisions through rigorous analysis, forecasting, and clear data storytelling. You'll combine hands-on analytical leadership with strategic influence, helping evolve data science into a more scalable, general capability across the business.\n\n - Uplevel the data science team through technical mentorship, hands-on leadership on complex analytical problems, and a clear vision for the team’s longer-term direction.\n\n - Act as a strategic thought partner to cross-functional teams, using data and technical expertise to inform, influence, and execute strategy and investment decisions.\n\n - Apply quantitative analysis, data mining, forecasting, and clear data storytelling to answer important business questions and guide strategic decisions.\n\n - Define goals, build forecasts, and monitor key business metrics to identify trends and assess performance across the organisation.\n\n - Help evolve data science from individual analyses into scalable systems of decision support, establishing robust analytical approaches that produce reliable insights repeatedly.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 8+ years of industry experience.\n\n - An advanced degree, such as a PhD or MS, in a quantitative field such as Statistics, Engineering, Sciences, Computer Science, or Economics.\n\n - Experience communicating analytical results to leadership and cross-functional teams to influence strategy.\n\n - Experience providing technical mentorship in data science or quantitative analysis in an industry setting.\n\n - Expert-level ability in data-querying languages such as SQL, scripting languages such as Python, and/or statistical or mathematical software such as R.\n\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n \n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nData Science at Airwallex is evolving from individual analyses and standalone models into scalable systems of decision and action. We bring together two complementary capabilities: DS Analytics, which improves decision quality and reduces decision latency, and DS Algorithm, which directly optimizes product and business outcomes in real time.\n\nYou’ll build systems of decision that help teams understand what changed, determine what to do next, and learn whether the action worked. This means owning the AI analytics harness around the analysis—including semantic layers, context retrieval, evaluation infrastructure, validation gates, and governance—so decisions remain reliable, contextualized, and trustworthy at scale.\n\nYou’ll also build systems of action that use machine learning and AI to shape product behavior, ranking, pricing, risk, allocation, and customer experiences. The work extends beyond training models to designing how intelligent systems reason, use tools, operate within guardrails, execute workflows, and measure their incremental impact.\n\nAs AI makes ad hoc analysis increasingly accessible, the remaining advantage is scale, scientific method, and rigor. You’ll structure ambiguous problems, design experiments, identify confounding factors, challenge misleading conclusions, and build production systems that produce reliable outcomes repeatedly—not just one-off answers.\n\nThe work is moving up the stack: from analysis to system, from model to harness, and from answering a question once to building something that answers it correctly over time. If you want to create data science systems that compound decision quality and turn intelligence into measurable action, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e6ed0945-65a2-40b6-aabe-e28ad025003c","title":"Senior Software Engineer, Scale Platform (Frontend)","department":"Engineering","team":"Scale Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T14:40:44.925+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e6ed0945-65a2-40b6-aabe-e28ad025003c","applyUrl":"https://jobs.ashbyhq.com/airwallex/e6ed0945-65a2-40b6-aabe-e28ad025003c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build frontend experiences and platform capabilities that help companies embed Airwallex financial products at speed and with confidence. You’ll work with ReactJS and TypeScript to support multi-tenant systems, cross-domain product features, and enterprise integrations serving global customers such as Rippling, Navan, Qantas, and SHEIN. You’ll translate complex business, regulatory, and technical requirements into scalable, maintainable user experiences, balancing tenant isolation, performance, resilience, and delivery speed.
Build frontend capabilities for multi-tenant platforms, balancing tenant isolation with resource efficiency and long-term extensibility.
Own cross-domain product features that bring together business, regulatory, and technical requirements.
Design enterprise integrations by translating customer business needs into scalable technical solutions.
Partner with Product, Design, Compliance, and Sales to turn complex requirements into clear, reliable experiences.
Make pragmatic trade-offs between performance, maintainability, and delivery speed based on business impact.
You’ll work from the Singapore office five days a week.
5+ years of software engineering experience with ReactJS and TypeScript.
Strong judgment in choosing the right level of abstraction, balancing flexibility and simplicity in system and component design.
Clear communication across technical and non-technical stakeholders.
Pragmatic decision-making on when to optimise for performance versus velocity based on business impact.
Experience thriving in cross-functional environments spanning Product, Design, Compliance, and Sales.
A track record of designing for scale, maintainability, and production excellence.
Experience in fintech, payments, or another regulated industry.
Experience tuning performance at high scale, including 100k+ QPS, large user bases, or strict latency SLAs.
A background in multi-tenant SaaS or platform architecture.
Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms such as AWS, GCP, or Azure.
Experience with OAuth 2.0, API design, or developer documentation.
Experience with cross-region deployment or data residency compliance.
Solutions engineering or customer-facing technical experience.
You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
You simplify complexity rather than hiding behind it.
The Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.
#singapore
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build frontend experiences and platform capabilities that help companies embed Airwallex financial products at speed and with confidence. You’ll work with ReactJS and TypeScript to support multi-tenant systems, cross-domain product features, and enterprise integrations serving global customers such as Rippling, Navan, Qantas, and SHEIN. You’ll translate complex business, regulatory, and technical requirements into scalable, maintainable user experiences, balancing tenant isolation, performance, resilience, and delivery speed.\n\n - Build frontend capabilities for multi-tenant platforms, balancing tenant isolation with resource efficiency and long-term extensibility.\n\n - Own cross-domain product features that bring together business, regulatory, and technical requirements.\n\n - Design enterprise integrations by translating customer business needs into scalable technical solutions.\n\n - Partner with Product, Design, Compliance, and Sales to turn complex requirements into clear, reliable experiences.\n\n - Make pragmatic trade-offs between performance, maintainability, and delivery speed based on business impact.\n\nYou’ll work from the Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - 5+ years of software engineering experience with ReactJS and TypeScript.\n\n - Strong judgment in choosing the right level of abstraction, balancing flexibility and simplicity in system and component design.\n\n - Clear communication across technical and non-technical stakeholders.\n\n - Pragmatic decision-making on when to optimise for performance versus velocity based on business impact.\n\n - Experience thriving in cross-functional environments spanning Product, Design, Compliance, and Sales.\n\n - A track record of designing for scale, maintainability, and production excellence.\n\n\nPREFERRED\n\n - Experience in fintech, payments, or another regulated industry.\n\n - Experience tuning performance at high scale, including 100k+ QPS, large user bases, or strict latency SLAs.\n\n - A background in multi-tenant SaaS or platform architecture.\n\n - Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms such as AWS, GCP, or Azure.\n\n - Experience with OAuth 2.0, API design, or developer documentation.\n\n - Experience with cross-region deployment or data residency compliance.\n\n - Solutions engineering or customer-facing technical experience.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You've worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Scale team builds the infrastructure that lets platforms embed Airwallex financial products at speed and with confidence. The team owns multi-tenant systems powering companies like Brex, Rippling, Navan, Qantas, and SHEIN. The engineering challenges are real: balancing tenant isolation with resource efficiency, low-latency performance with cross-data-center resilience, and immediate customer needs with long-term architectural extensibility. Beyond infrastructure, the team owns cross-domain product features and designs enterprise integrations by translating customer business requirements into scalable technical solutions.\n\n\n\n#singapore\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"da612045-525d-4572-a070-ff5658ab35a9","title":"Bilingual Account Executive, SME & Growth, Ottawa","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CA - Ottawa","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T14:22:46.236+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"K1A 0A2","addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Ottawa"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/da612045-525d-4572-a070-ff5658ab35a9","applyUrl":"https://jobs.ashbyhq.com/airwallex/da612045-525d-4572-a070-ff5658ab35a9/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help grow Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada. You’ll create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business. You’ll own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close. You’ll become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses, while partnering with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution. You’ll also help shape and improve sales processes so Airwallex can move quickly and succeed at scale.
Build Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada.
Create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business.
Own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close.
Become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses.
Partner with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution.
Help shape and improve sales processes so Airwallex can move quickly and succeed at scale.
This remote role is open to candidates based in Ottawa or the Greater Ottawa area.
What we're looking for
Essentials
Fluency in both French and English, with excellent written and verbal communication skills in both languages.
At least 2 years of outbound sales experience in SaaS or high-tech growth companies.
A proven record of exceeding targets in outbound B2B sales, ideally selling solutions to e-commerce, marketplaces, or SaaS and technology companies.
The ability to lead strategic, solution-oriented partnership conversations rather than purely transactional sales conversations.
A figure-it-out attitude and the willingness to do what’s necessary to achieve results.
Experience building pipeline and closing business with customers in Quebec or other French-speaking markets in Canada.
Preferred
B2B fintech or payments experience.
Experience selling into finance departments.
Experience working in a fast-paced, 0-to-1 environment, such as helping launch and grow a new product or region.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
You're motivated by working alongside people whose ambition pushes you to raise your own bar.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nYou’ll help grow Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada. You’ll create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business. You’ll own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close. You’ll become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses, while partnering with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution. You’ll also help shape and improve sales processes so Airwallex can move quickly and succeed at scale.\n\n - Build Airwallex’s presence with bilingual customers, particularly in Quebec and across Canada.\n\n - Create meaningful conversations with C-level leaders and founders, building trusted relationships that lead to closed business.\n\n - Own the outbound sales process end to end, from prospecting and networking through pipeline development, negotiation, and close.\n\n - Become an expert in the Airwallex platform, our customers, and the cross-border payments challenges facing growing businesses.\n\n - Partner with Legal, Finance, and Strategy to negotiate partnership agreements and commercial contracts through to execution.\n\n - Help shape and improve sales processes so Airwallex can move quickly and succeed at scale.\n\nThis remote role is open to candidates based in Ottawa or the Greater Ottawa area.\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - Fluency in both French and English, with excellent written and verbal communication skills in both languages.\n\n - At least 2 years of outbound sales experience in SaaS or high-tech growth companies.\n\n - A proven record of exceeding targets in outbound B2B sales, ideally selling solutions to e-commerce, marketplaces, or SaaS and technology companies.\n\n - The ability to lead strategic, solution-oriented partnership conversations rather than purely transactional sales conversations.\n\n - A figure-it-out attitude and the willingness to do what’s necessary to achieve results.\n\n - Experience building pipeline and closing business with customers in Quebec or other French-speaking markets in Canada.\n\nPreferred\n\n - B2B fintech or payments experience.\n\n - Experience selling into finance departments.\n\n - Experience working in a fast-paced, 0-to-1 environment, such as helping launch and grow a new product or region.\n \n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're excited by a category that hasn't been won yet, and want to be early enough to shape it.\n\n - You're motivated by working alongside people whose ambition pushes you to raise your own bar.\n \n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$200K – CA$300K • Offers Equity • Offers Commission • 50/50 Split - Base & Variable","scrapeableCompensationSalarySummary":"CA$200K - CA$300K","compensationTiers":[{"id":"708cbed2-bfe4-4fa5-8f31-b90ba7760d53","tierSummary":"OTE CA$200K – CA$300K • Offers Equity • Offers Commission • 50/50 Split - Base & Variable","title":null,"additionalInformation":"50/50 Split - Base & Variable","components":[{"id":"798775cb-47d8-4b55-a24d-b8ba67f1a40b","summary":"OTE CA$200K – CA$300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":300000},{"id":"cf27f15d-4d13-4e38-9d62-133847d14493","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"0743e80b-7607-46ca-8262-b98b50551b3b","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"1343b227-7205-4bbf-b0c9-098295c261fd","title":"Account Executive, Commercial","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"CA - Toronto","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T22:42:48.376+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1343b227-7205-4bbf-b0c9-098295c261fd","applyUrl":"https://jobs.ashbyhq.com/airwallex/1343b227-7205-4bbf-b0c9-098295c261fd/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This role is based in Toronto.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis role is based in Toronto. \n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"CA$204K – CA$260K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$204K - CA$260K","compensationTiers":[{"id":"c9cf9b68-896b-46b6-b8a4-6bf2adab6fd9","tierSummary":"OTE CA$204K – CA$260K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"35de6556-a8ff-4823-bad6-7bc778bf845c","summary":"OTE CA$204K – CA$260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":204000,"maxValue":260000},{"id":"d1829df5-d790-4368-a9cd-f054316d7e22","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"10daa2a7-90c3-43a9-9f19-a91845f6f56d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":204000,"maxValue":260000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"252a825e-ac40-41fa-b12e-dda400167e68","title":"Senior Engineering Manager, Issuing Platform","department":"Engineering","team":"Issuing Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T06:38:32.402+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/252a825e-ac40-41fa-b12e-dda400167e68","applyUrl":"https://jobs.ashbyhq.com/airwallex/252a825e-ac40-41fa-b12e-dda400167e68/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Engineering Manager, Issuing Platform, you’ll lead one or more teams building and operating the core systems behind Airwallex’s issuing products, including card lifecycle management, high-throughput transaction processing, and clearance, settlement, and dispute workflows. You’ll combine people leadership, technical direction, and delivery ownership to help your teams build reliable, scalable systems for high-stakes financial workflows.
You’ll remain technically credible and engaged at an architectural level while focusing primarily on team health, execution, and long-term technical quality rather than acting as the primary individual contributor. You’ll partner with product, operations, senior engineers, and other engineering leaders to improve reliability, observability, security, developer productivity, and cost efficiency across the platform.
Own team health, execution, and long-term technical quality across one or more engineering teams.
Build a strong engineering culture through coaching, feedback, performance management, career development, hiring, and onboarding.
Drive technical direction and architectural guidance for scalable, resilient transaction-processing systems.
Improve system design, code quality, testing, reliability, observability, security, and operational excellence across the platform.
Partner with product, operations, senior engineers, and other engineering leaders to align technical and delivery strategy with business priorities.
Guide pragmatic technology and platform decisions that balance innovation, stability, developer productivity, and cost efficiency.
This is an in-office role — you’ll be in our Singapore office five days a week.
Essentials
12+ years of professional software engineering experience, with at least 4+ years in a people leadership role managing engineers directly.
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Strong background in modern backend development using languages such as Java, Kotlin, Go, or Python.
Proven experience designing and delivering large-scale, distributed, production systems.
Solid understanding of computer science fundamentals and object-oriented design principles.
Hands-on experience with event-driven and streaming architectures, for example Kafka.
Experience designing and operating RESTful APIs at scale.
Cloud experience with GCP (preferred) or AWS, including containerized workloads using Docker and Kubernetes.
Familiarity with observability and operational tooling such as Splunk, Grafana, and Prometheus.
Demonstrated ability to mentor engineers and lead the execution of technical and delivery strategy.
Preferred
Experience in fintech, payments, or other regulated financial domains.
Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.
Prior experience leading teams responsible for high-availability, low-latency systems.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You can advocate hard for a position, then fully support the team's direction once a call is made.
The Issuing Platform team at Airwallex own the core systems behind our issuing products: card lifecycle management, high-throughput transaction processing, and the clearance, settlement, and dispute workflows that keep money and data moving accurately. The tension is balancing low-latency, always-on processing with rigorous compliance, resilience, and financial accuracy. You'll thrive here if you're drawn to deep ownership and high-stakes systems, hard operational problems, and think carefully about edge cases and failure modes. If you want to build the infrastructure that makes card issuing reliable and scalable at Airwallex, this is the team at the center of that work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Engineering Manager, Issuing Platform, you’ll lead one or more teams building and operating the core systems behind Airwallex’s issuing products, including card lifecycle management, high-throughput transaction processing, and clearance, settlement, and dispute workflows. You’ll combine people leadership, technical direction, and delivery ownership to help your teams build reliable, scalable systems for high-stakes financial workflows.\n\nYou’ll remain technically credible and engaged at an architectural level while focusing primarily on team health, execution, and long-term technical quality rather than acting as the primary individual contributor. You’ll partner with product, operations, senior engineers, and other engineering leaders to improve reliability, observability, security, developer productivity, and cost efficiency across the platform.\n\n - Own team health, execution, and long-term technical quality across one or more engineering teams.\n\n - Build a strong engineering culture through coaching, feedback, performance management, career development, hiring, and onboarding.\n\n - Drive technical direction and architectural guidance for scalable, resilient transaction-processing systems.\n\n - Improve system design, code quality, testing, reliability, observability, security, and operational excellence across the platform.\n\n - Partner with product, operations, senior engineers, and other engineering leaders to align technical and delivery strategy with business priorities.\n\n - Guide pragmatic technology and platform decisions that balance innovation, stability, developer productivity, and cost efficiency.\n\nThis is an in-office role — you’ll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 12+ years of professional software engineering experience, with at least 4+ years in a people leadership role managing engineers directly.\n\n - Bachelor’s degree in Computer Science, Software Engineering, or a related field.\n\n - Strong background in modern backend development using languages such as Java, Kotlin, Go, or Python.\n\n - Proven experience designing and delivering large-scale, distributed, production systems.\n\n - Solid understanding of computer science fundamentals and object-oriented design principles.\n\n - Hands-on experience with event-driven and streaming architectures, for example Kafka.\n\n - Experience designing and operating RESTful APIs at scale.\n\n - Cloud experience with GCP (preferred) or AWS, including containerized workloads using Docker and Kubernetes.\n\n - Familiarity with observability and operational tooling such as Splunk, Grafana, and Prometheus.\n\n - Demonstrated ability to mentor engineers and lead the execution of technical and delivery strategy.\n\nPreferred\n\n - Experience in fintech, payments, or other regulated financial domains.\n\n - Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot.\n\n - Prior experience leading teams responsible for high-availability, low-latency systems.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Issuing Platform team at Airwallex own the core systems behind our issuing products: card lifecycle management, high-throughput transaction processing, and the clearance, settlement, and dispute workflows that keep money and data moving accurately. The tension is balancing low-latency, always-on processing with rigorous compliance, resilience, and financial accuracy. You'll thrive here if you're drawn to deep ownership and high-stakes systems, hard operational problems, and think carefully about edge cases and failure modes. If you want to build the infrastructure that makes card issuing reliable and scalable at Airwallex, this is the team at the center of that work.\n\n \n \n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1df645e6-47a1-4317-808c-8ebc07af9f96","title":"Head of Engineering, Payments Platform","department":"Engineering","team":"Payments Platform","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"US - San Francisco","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-22T08:49:51.506+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1df645e6-47a1-4317-808c-8ebc07af9f96","applyUrl":"https://jobs.ashbyhq.com/airwallex/1df645e6-47a1-4317-808c-8ebc07af9f96/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Payments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.
Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.
Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.
Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.
Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.
Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.
Essentials
10+ years of experience in software engineering, with 5+ years in engineering leadership roles.
Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.
Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.
Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.
Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.
Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You have experience at a fintech, payments company, or other highly regulated business.
Payments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nPayments Platform turns global payment complexity into infrastructure that helps businesses accept and process money more simply. As Engineering Director, you'll combine people leadership, technical direction, and delivery ownership to build and operate critical components of the platform.\n\n - Own the end-to-end strategy, architecture, and roadmap for Airwallex's Payments Platform, covering payment processing, routing, settlement, reconciliation, and partner integrations across global markets.\n\n - Lead and grow a high-performing engineering organisation by managing and developing Engineering Managers and senior technical talent across multiple squads, while building a culture of ownership, technical excellence, and continuous improvement.\n\n - Provide architectural direction for high-volume, mission-critical payment systems, setting high standards for reliability, observability, security, scalability, and developer productivity.\n\n - Drive execution across multiple concurrent initiatives, balancing short-term delivery with long-term platform investments and operational health.\n\n - Partner with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities support Airwallex's growth, customer experience, and regulatory requirements.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in software engineering, with 5+ years in engineering leadership roles.\n\n - Demonstrated experience in people management, including managing Engineering Managers or Engineering Leads, with a track record of building and scaling high-performing teams.\n\n - Strong product thinking and the ability to partner closely with Product Management to define roadmaps, prioritise delivery, and drive business outcomes.\n\n - Deep technical fluency in software architecture and system design, with experience guiding architectural decisions for large-scale, complex distributed systems.\n\n - Proven ability to operate in fast-paced, high-growth environments where incremental improvement, ownership, and speed of execution are valued.\n\n - Experience in fintech, financial services, payments, or a similarly regulated industry where correctness and data integrity are critical.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nPayments Platform at Airwallex builds the infrastructure that turns global payment complexity into reliable, scalable payment experiences, helping businesses accept and process money across markets with less friction. The challenge is balancing performance, reliability, local complexity, and commercial outcomes in the same system, where small improvements can materially affect conversion and failures are immediately visible. You'll do well here if you're thoughtful, pragmatic, and motivated by making complex problems feel simple to customers. If you want to build the platform that makes payments work seamlessly for businesses around the world, this is the team at the center of that mission.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$384,674 – $460,000 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$384,674 - $460,000","compensationTiers":[{"id":"bcf8cc57-4b6a-45a6-ab47-73ee7ae4f526","tierSummary":"$384,674 – $460,000 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"a95560fa-4341-4124-b4b7-8f88316f9567","summary":"$384,674 – $460,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":384674,"maxValue":460000},{"id":"a22b1e32-c2ce-4b41-b9b4-a849d8007e16","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1976e7e5-dc64-4850-92c2-2fd730c41663","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":384674,"maxValue":460000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cb8a7542-450b-4f2c-8721-9e48c0406c77","title":"Inbound Sales Representative, SME & Growth, EMEA","department":"SME & Growth Business","team":"SME & Growth Business","employmentType":"FullTime","location":"IN - Bangalore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T13:02:50.789+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/cb8a7542-450b-4f2c-8721-9e48c0406c77","applyUrl":"https://jobs.ashbyhq.com/airwallex/cb8a7542-450b-4f2c-8721-9e48c0406c77/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As part of our continued global expansion, our Bangalore-based Global Sales Hub has been operational for over 1.5 years, driving revenue growth and accelerating SME sales across multiple regions. We are looking for dynamic sales professionals to join and help scale a world-class team delivering meaningful business impact worldwide.
As an Inbound Sales Representative for EMEA , you will be responsible for driving new business by selling Airwallex’s suite of products to SME prospects in your assigned region. You will be part of our inbound sales team, owning everything from qualification to discovery, solutioning, negotiation, closing, onboarding, and activation.
You will operate within your assigned region’s time zone and collaborate closely with regional sales leadership to deliver consistent revenue growth.
Please note: This is not a support role for in-region sales teams. You will independently own and drive sales within assigned territories, taking full accountability for deal execution, and revenue delivery.
Own the full sales cycle from lead to closure - consistently delivering against revenue targets and key performance metrics.
Drive revenue growth by building and maintaining a healthy, high-converting pipeline of SME prospects.
Collaborate cross-functionally with regional sales, marketing, operations, and product teams to scale Airwallex’s go-to-market strategy.
Define and refine sales processes including outreach cadences, qualification workflows, CRM hygiene, and reporting to maximize productivity.
Negotiate commercial contracts and partnership agreements, working closely with legal, finance, and strategy teams to drive deal execution.
Establish and share best practices across the global sales organization, contributing to a high-performance sales culture and scalable playbook.
5 years of experience in sales roles, with at least 2 years of proven success in B2B closing roles.
Proven track record of performing in high-velocity B2B sales environments.
Relevant global selling experience.
Experience in B2B sales closure, deal negotiation, and revenue generation.
Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.
Self-starter, detail oriented, metrics driven, collaborative, with excellent communication and stakeholder management skills.
Experience in or understanding of the fintech/payments industry.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nAs part of our continued global expansion, our Bangalore-based Global Sales Hub has been operational for over 1.5 years, driving revenue growth and accelerating SME sales across multiple regions. We are looking for dynamic sales professionals to join and help scale a world-class team delivering meaningful business impact worldwide. \n\n \n\n\nABOUT THE ROLE\n\nAs an Inbound Sales Representative for EMEA , you will be responsible for driving new business by selling Airwallex’s suite of products to SME prospects in your assigned region. You will be part of our inbound sales team, owning everything from qualification to discovery, solutioning, negotiation, closing, onboarding, and activation.\n\nYou will operate within your assigned region’s time zone and collaborate closely with regional sales leadership to deliver consistent revenue growth. \n\nPlease note: This is not a support role for in-region sales teams. You will independently own and drive sales within assigned territories, taking full accountability for deal execution, and revenue delivery.\n\n \n\n\nRESPONSIBILITIES\n\n - Own the full sales cycle from lead to closure - consistently delivering against revenue targets and key performance metrics.\n\n - Drive revenue growth by building and maintaining a healthy, high-converting pipeline of SME prospects.\n\n - Collaborate cross-functionally with regional sales, marketing, operations, and product teams to scale Airwallex’s go-to-market strategy.\n\n - Define and refine sales processes including outreach cadences, qualification workflows, CRM hygiene, and reporting to maximize productivity.\n\n - Negotiate commercial contracts and partnership agreements, working closely with legal, finance, and strategy teams to drive deal execution.\n\n - Establish and share best practices across the global sales organization, contributing to a high-performance sales culture and scalable playbook.\n\n \n\n\nMINIMUM QUALIFICATIONS\n\n - 5 years of experience in sales roles, with at least 2 years of proven success in B2B closing roles.\n\n - Proven track record of performing in high-velocity B2B sales environments.\n\n - Relevant global selling experience.\n\n - Experience in B2B sales closure, deal negotiation, and revenue generation.\n\n - Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.\n\n - Self-starter, detail oriented, metrics driven, collaborative, with excellent communication and stakeholder management skills.\n\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in or understanding of the fintech/payments industry.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d3b1674a-4987-40c3-9d68-17f3973f38af","title":"Manager, Internal Audit","department":"Internal Audit","team":"Global Internal Audit","employmentType":"FullTime","location":"AE - Abu Dhabi","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"AE - Dubai","address":{"postalAddress":{"addressRegion":"Dubai","addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2026-10-22T16:02:20.515+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Abu Dhabi","addressCountry":"United Arab Emirates","addressLocality":"Abu Dhabi"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d3b1674a-4987-40c3-9d68-17f3973f38af","applyUrl":"https://jobs.ashbyhq.com/airwallex/d3b1674a-4987-40c3-9d68-17f3973f38af/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll establish and lead the internal audit function for Airwallex's UAE entity, meeting local regulatory expectations while supporting the entity's growth. You'll work across the UAE, EMEA and Airwallex's international footprint to strengthen assurance, controls and regulatory readiness.
Establish and lead the internal audit function for Airwallex's UAE entity, meeting local regulatory expectations and supporting the entity's growth.
Serve as the designated Chief Internal Auditor / Head of Internal Audit and Key Function Holder for the UAE entity, partnering with the local Board and relevant regulators.
Design and execute risk-based audit plans, charters and testing procedures tailored to the UAE regulatory environment and Airwallex's local risk profile.
Lead regulatory compliance audits across the EMEA region and contribute to global compliance audits across Airwallex's international footprint.
Assess the design and operating effectiveness of controls across financial crime, AML/CFT, sanctions screening, payment systems, card schemes, customer money safeguarding and enterprise risk management.
Use data analytics and technology to improve audit efficiency, support continuous monitoring and identify emerging risks or anomalies.
Communicate complex compliance issues clearly to senior management, business leaders, risk teams, Boards and regulators.
Track management action plans and follow up to ensure audit findings are remediated in a timely and sustainable way.
Stay close to regulatory developments across the UAE and broader EMEA region, embedding relevant changes and best practices into Airwallex's audit approach.
You'll work from our Dubai or Abu Dhabi office three days a week.
Essentials
8+ years of audit experience, with proven capability to step into a regulatory Key Function Holder role.
Deep knowledge of regulatory compliance requirements in the UAE, including relevant CBUAE, DFSA or FSRA frameworks.
Experience auditing financial crime, AML/CFT, sanctions screening, payment systems, card schemes, customer money safeguarding or enterprise risk management.
Experience developing and executing risk-based audit plans and evaluating the design and operating effectiveness of controls.
Experience communicating complex risks and audit findings clearly to senior stakeholders, Boards and regulators.
Strong written and spoken English, with the ability to influence stakeholders across functions and levels.
A bachelor's degree or above in Accounting, Finance, Business Administration or a related field.
Current UAE residency with valid work authorisation, or eligibility for UAE employment visa sponsorship and willingness to relocate to meet applicable regulatory presence requirements.
Preferred
Fluency in Arabic.
Professional audit qualifications such as CIA, CPA, CAMS, CISA or FRM.
Hands-on experience with data analysis tools such as Python, Databricks, Looker or SQL.
Experience using AI-driven audit methodologies or building automated monitoring routines.
Experience working in a high-growth, international fintech or other highly regulated business.
You're comfortable owning the roadmap yourself.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You connect dots across functions and hold the big picture without losing grip on the details.
You say what you mean. You're direct, but you lead with respect.
Internal Audit reviews how our business operates end to end, identifying risks, surfacing gaps, and uncovering opportunities to build stronger controls. It's a function for people with the highest standards and sharp judgment who want their work to have real influence, not just flagging issues, but helping shape a more resilient business as Airwallex grows. If you want to do rigorous work with high visibility and help raise the bar on how global fintech scales, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll establish and lead the internal audit function for Airwallex's UAE entity, meeting local regulatory expectations while supporting the entity's growth. You'll work across the UAE, EMEA and Airwallex's international footprint to strengthen assurance, controls and regulatory readiness.\n\n - Establish and lead the internal audit function for Airwallex's UAE entity, meeting local regulatory expectations and supporting the entity's growth.\n\n - Serve as the designated Chief Internal Auditor / Head of Internal Audit and Key Function Holder for the UAE entity, partnering with the local Board and relevant regulators.\n\n - Design and execute risk-based audit plans, charters and testing procedures tailored to the UAE regulatory environment and Airwallex's local risk profile.\n\n - Lead regulatory compliance audits across the EMEA region and contribute to global compliance audits across Airwallex's international footprint.\n\n - Assess the design and operating effectiveness of controls across financial crime, AML/CFT, sanctions screening, payment systems, card schemes, customer money safeguarding and enterprise risk management.\n\n - Use data analytics and technology to improve audit efficiency, support continuous monitoring and identify emerging risks or anomalies.\n\n - Communicate complex compliance issues clearly to senior management, business leaders, risk teams, Boards and regulators.\n\n - Track management action plans and follow up to ensure audit findings are remediated in a timely and sustainable way.\n\n - Stay close to regulatory developments across the UAE and broader EMEA region, embedding relevant changes and best practices into Airwallex's audit approach.\n\nYou'll work from our Dubai or Abu Dhabi office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years of audit experience, with proven capability to step into a regulatory Key Function Holder role.\n\n - Deep knowledge of regulatory compliance requirements in the UAE, including relevant CBUAE, DFSA or FSRA frameworks.\n\n - Experience auditing financial crime, AML/CFT, sanctions screening, payment systems, card schemes, customer money safeguarding or enterprise risk management.\n\n - Experience developing and executing risk-based audit plans and evaluating the design and operating effectiveness of controls.\n\n - Experience communicating complex risks and audit findings clearly to senior stakeholders, Boards and regulators.\n\n - Strong written and spoken English, with the ability to influence stakeholders across functions and levels.\n\n - A bachelor's degree or above in Accounting, Finance, Business Administration or a related field.\n\n - Current UAE residency with valid work authorisation, or eligibility for UAE employment visa sponsorship and willingness to relocate to meet applicable regulatory presence requirements.\n\nPreferred\n\n - Fluency in Arabic.\n\n - Professional audit qualifications such as CIA, CPA, CAMS, CISA or FRM.\n\n - Hands-on experience with data analysis tools such as Python, Databricks, Looker or SQL.\n\n - Experience using AI-driven audit methodologies or building automated monitoring routines.\n\n - Experience working in a high-growth, international fintech or other highly regulated business.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInternal Audit reviews how our business operates end to end, identifying risks, surfacing gaps, and uncovering opportunities to build stronger controls. It's a function for people with the highest standards and sharp judgment who want their work to have real influence, not just flagging issues, but helping shape a more resilient business as Airwallex grows. If you want to do rigorous work with high visibility and help raise the bar on how global fintech scales, this is the place to do it.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b3c18f8-a273-4acb-8b57-3c0e270d44df","title":"Senior Associate, Growth Strategy & Operations (Experiments/Campaigns)","department":"Strategy & Operations","team":"Growth & Revenue Systems","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T15:29:39.891+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5b3c18f8-a273-4acb-8b57-3c0e270d44df","applyUrl":"https://jobs.ashbyhq.com/airwallex/5b3c18f8-a273-4acb-8b57-3c0e270d44df/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and run the experimentation engine behind Airwallex’s global growth: what we test, how we test it, and how we know when we’re right.
Own the end-to-end execution of growth experiments and campaigns, translating strategic hypotheses into operational workflows, coordinating launches and rollouts, and synthesising learnings to inform the next iteration.
Manage the experimentation backlog, campaign calendar, measurement approach, tracking taxonomy, dashboards, QA processes, and reporting across Commercial, Growth, Product, Engineering, Marketing, Data and Legal.
Identify gaps in tooling and process, then codify repeatable work into scalable systems, including checklists, QA scripts, readout templates and registry libraries. Use AI with clear guardrails and human review before anything customer-facing goes live.
Partner with FP&A on forecasting and budget tracking, balancing speed with experimental rigour, data quality and effective cross-functional execution.
You’ll work from our San Francisco office on Mondays, Wednesdays and Thursdays.
Essentials
2+ years of experience in growth, operations, product management, or strategy roles
Demonstrated ability to manage complex projects with multiple stakeholders and dependencies
Strong analytical and problem-solving skills, with comfort working with data and metrics
Experience designing or coordinating experiments, with familiarity with A/B testing methodology
Excellent written and verbal communication, with the ability to synthesise and present insights clearly
Ability to execute in ambiguity and adapt quickly to changing priorities
Preferred
You understand holdouts, statistical power and significance, and you’re fluent in SQL and/or analytics tools such as Hex or Looker
You can build and QA campaigns across lifecycle, martech and CDP tooling, and you use automation and AI to make repeatable work scale with appropriate guardrails
You’ve partnered with Engineering and Data teams to deploy experiments at scale
You can prioritise high-impact opportunities, say no to good ideas when needed, and defend decisions with evidence
You move easily between Commercial, Product, Marketing, Data and Legal
You’ve worked in SaaS, fintech or another high-growth technology company and are comfortable with agile and product development methodologies
Experience with growth operations, A/B testing, project management, campaign management, roadmap planning, SQL or Python, stakeholder management and cross-functional coordination
You’re comfortable owning the roadmap yourself.
You own the outcome and you don’t wait for permission to fix what’s broken.
You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.
You connect dots across functions and hold the big picture without losing grip on the details.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and run the experimentation engine behind Airwallex’s global growth: what we test, how we test it, and how we know when we’re right.\n\n - Own the end-to-end execution of growth experiments and campaigns, translating strategic hypotheses into operational workflows, coordinating launches and rollouts, and synthesising learnings to inform the next iteration.\n\n - Manage the experimentation backlog, campaign calendar, measurement approach, tracking taxonomy, dashboards, QA processes, and reporting across Commercial, Growth, Product, Engineering, Marketing, Data and Legal.\n\n - Identify gaps in tooling and process, then codify repeatable work into scalable systems, including checklists, QA scripts, readout templates and registry libraries. Use AI with clear guardrails and human review before anything customer-facing goes live.\n\n - Partner with FP&A on forecasting and budget tracking, balancing speed with experimental rigour, data quality and effective cross-functional execution.\n\n\n\nYou’ll work from our San Francisco office on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 2+ years of experience in growth, operations, product management, or strategy roles\n\n - Demonstrated ability to manage complex projects with multiple stakeholders and dependencies\n\n - Strong analytical and problem-solving skills, with comfort working with data and metrics\n\n - Experience designing or coordinating experiments, with familiarity with A/B testing methodology\n\n - Excellent written and verbal communication, with the ability to synthesise and present insights clearly\n\n - Ability to execute in ambiguity and adapt quickly to changing priorities\n\n\n\nPreferred\n\n - You understand holdouts, statistical power and significance, and you’re fluent in SQL and/or analytics tools such as Hex or Looker\n\n - You can build and QA campaigns across lifecycle, martech and CDP tooling, and you use automation and AI to make repeatable work scale with appropriate guardrails\n\n - You’ve partnered with Engineering and Data teams to deploy experiments at scale\n\n - You can prioritise high-impact opportunities, say no to good ideas when needed, and defend decisions with evidence\n\n - You move easily between Commercial, Product, Marketing, Data and Legal\n\n - You’ve worked in SaaS, fintech or another high-growth technology company and are comfortable with agile and product development methodologies\n\n - Experience with growth operations, A/B testing, project management, campaign management, roadmap planning, SQL or Python, stakeholder management and cross-functional coordination\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You’re not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You’re comfortable with ambiguity. Give you a problem, not a prescription, and you’ll run with it.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$100K – $150K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$100K - $150K","compensationTiers":[{"id":"fb0f95d3-4b8e-4eac-b532-c65fa2094852","tierSummary":"Base Salary $100K – $150K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"fd7d7ee9-ea61-427d-9d2d-9784a1b199f2","summary":"Base Salary $100K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":150000},{"id":"ea7a205e-8259-49b2-a155-3572abbbc5cd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"69e23625-6773-4e44-b35c-825cb0fb3429","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":150000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"511d6dac-493d-42ec-aec6-fcaa4828e5e8","title":"Senior Manager, Growth Strategy & Operations ","department":"Strategy & Operations","team":"Growth & Revenue Systems","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T15:47:29.769+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/511d6dac-493d-42ec-aec6-fcaa4828e5e8","applyUrl":"https://jobs.ashbyhq.com/airwallex/511d6dac-493d-42ec-aec6-fcaa4828e5e8/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Lead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine. This role combines people leadership with hands-on ownership of funnel analytics, experimentation, campaign measurement, and growth technology, helping Growth teams improve the customer journey from acquisition and onboarding through activation, first transaction, retention, and expansion.
Build and scale operating mechanisms, KPI frameworks, dashboards, experimentation processes, campaign operations, tracking standards, and growth technology that turn customer, product, campaign, payment, and business-performance data into clear decisions.
Lead and develop a team responsible for growth operations, analytics, experimentation, and systems, including hiring, coaching, prioritization, performance management, and capability building.
Own end-to-end funnel and customer journey analytics across acquisition, onboarding, activation, first transaction, repeat usage, retention, and expansion, identifying conversion gaps, payment friction, customer opportunities, and potential improvements to product adoption and gross profit per customer.
Partner with Growth Innovation, Growth Lifecycle, Growth Product, Growth Platform and Systems, Product, Marketing, Data and Analytics, Engineering, Sales and Commercial, Finance, Legal, Risk, Compliance, and regional Growth teams to prioritize opportunities, define hypotheses, design measurement approaches, evaluate experiments, and scale successful initiatives globally.
Establish reliable campaign and experiment measurement practices, including campaign IDs, tagging conventions, data-quality checks, attribution requirements, control or holdout methodologies, success criteria, and post-launch readouts.
Improve growth technology and operational processes by identifying tooling gaps, automating recurring analysis and reporting, and applying AI responsibly with appropriate human review and controls.
You'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.
Essentials
10+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field.
3+ years of experience managing and developing teams, including hiring, coaching, setting priorities, and managing performance.
Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives with multiple stakeholders, dependencies, and changing priorities.
Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems that informed business decisions.
Strong analytical and problem-solving skills, with the ability to work comfortably with customer, product, campaign, payment, and business-performance data.
Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution.
Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders.
Preferred
Experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment, with a strong understanding of customer onboarding, activation, payment conversion, product adoption, retention, and expansion.
Hands-on proficiency with SQL and analytics or business intelligence tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms.
Experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation.
Experience analyzing payment-specific metrics and friction points, such as authorization or approval rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion.
Experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment.
A builder’s mindset, strong intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions and developing a high-performing team.
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nLead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine. This role combines people leadership with hands-on ownership of funnel analytics, experimentation, campaign measurement, and growth technology, helping Growth teams improve the customer journey from acquisition and onboarding through activation, first transaction, retention, and expansion.\n\n - Build and scale operating mechanisms, KPI frameworks, dashboards, experimentation processes, campaign operations, tracking standards, and growth technology that turn customer, product, campaign, payment, and business-performance data into clear decisions.\n\n - Lead and develop a team responsible for growth operations, analytics, experimentation, and systems, including hiring, coaching, prioritization, performance management, and capability building.\n\n - Own end-to-end funnel and customer journey analytics across acquisition, onboarding, activation, first transaction, repeat usage, retention, and expansion, identifying conversion gaps, payment friction, customer opportunities, and potential improvements to product adoption and gross profit per customer.\n\n - Partner with Growth Innovation, Growth Lifecycle, Growth Product, Growth Platform and Systems, Product, Marketing, Data and Analytics, Engineering, Sales and Commercial, Finance, Legal, Risk, Compliance, and regional Growth teams to prioritize opportunities, define hypotheses, design measurement approaches, evaluate experiments, and scale successful initiatives globally.\n\n - Establish reliable campaign and experiment measurement practices, including campaign IDs, tagging conventions, data-quality checks, attribution requirements, control or holdout methodologies, success criteria, and post-launch readouts.\n\n - Improve growth technology and operational processes by identifying tooling gaps, automating recurring analysis and reporting, and applying AI responsibly with appropriate human review and controls.\n\n\n\nYou'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field.\n\n - 3+ years of experience managing and developing teams, including hiring, coaching, setting priorities, and managing performance.\n\n - Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives with multiple stakeholders, dependencies, and changing priorities.\n\n - Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems that informed business decisions.\n\n - Strong analytical and problem-solving skills, with the ability to work comfortably with customer, product, campaign, payment, and business-performance data.\n\n - Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution.\n\n - Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders.\n\n\n\nPreferred\n\n - Experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment, with a strong understanding of customer onboarding, activation, payment conversion, product adoption, retention, and expansion.\n\n - Hands-on proficiency with SQL and analytics or business intelligence tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms.\n\n - Experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation.\n\n - Experience analyzing payment-specific metrics and friction points, such as authorization or approval rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion.\n\n - Experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment.\n\n - A builder’s mindset, strong intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions and developing a high-performing team.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$160K – $240K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$160K - $240K","compensationTiers":[{"id":"1c131568-68c3-444a-b83f-4c7e0c0c9fd3","tierSummary":"Base Salary $160K – $240K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"0d64f004-f7e4-460d-a6e6-40a31505828c","summary":"Base Salary $160K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":240000},{"id":"a914eaf4-4987-4856-9ffd-af7609cb2fdd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"bd2d128a-aea7-4bb3-bb7b-de9f4dd42850","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":240000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"78716b33-f776-41db-a6af-a074c21c321b","title":"Manager, Growth Strategy & Operations (Funnel & Analytics)","department":"Strategy & Operations","team":"Growth & Revenue Systems","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T16:58:41.637+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/78716b33-f776-41db-a6af-a074c21c321b","applyUrl":"https://jobs.ashbyhq.com/airwallex/78716b33-f776-41db-a6af-a074c21c321b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
As an individual contributor, you'll lead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine, helping teams improve the customer journey from acquisition and onboarding through activation, first transaction, retention, and expansion.
Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels.
Build scalable growth operating systems, including KPI frameworks, dashboards, experiment repositories, tracking standards, QA processes, and performance reviews.
Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams to prioritize opportunities and scale successful initiatives.
Improve CRM, marketing automation, customer data, reporting, and analytics processes through automation and responsible use of AI.
Establish reliable campaign and experiment measurement practices, including attribution requirements, control or holdout methodologies, success criteria, readouts, and documentation.
Translate ambiguous growth priorities into clear execution, measurable outcomes, and repeatable systems.
You'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.
What we're looking for
Essentials
6+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field.
Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives.
Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems.
Strong analytical and problem-solving skills across customer, product, campaign, payment, and business-performance data.
Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution.
Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders.
Preferred
Experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment.
Hands-on proficiency with SQL and tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms.
Experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation.
Experience analyzing payment-specific metrics and friction points, including authorization rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion.
Experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment.
A builder’s mindset, strong intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions.
You'll thrive here if
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Learn more about your team
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nAs an individual contributor, you'll lead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine, helping teams improve the customer journey from acquisition and onboarding through activation, first transaction, retention, and expansion.\n\n - Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels.\n\n - Build scalable growth operating systems, including KPI frameworks, dashboards, experiment repositories, tracking standards, QA processes, and performance reviews.\n\n - Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams to prioritize opportunities and scale successful initiatives.\n\n - Improve CRM, marketing automation, customer data, reporting, and analytics processes through automation and responsible use of AI.\n\n - Establish reliable campaign and experiment measurement practices, including attribution requirements, control or holdout methodologies, success criteria, readouts, and documentation.\n\n - Translate ambiguous growth priorities into clear execution, measurable outcomes, and repeatable systems.\n\n\n\nYou'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.\n\n\n\nWhat we're looking for\n\nEssentials\n\n - 6+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field.\n\n - Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives.\n\n - Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems.\n\n - Strong analytical and problem-solving skills across customer, product, campaign, payment, and business-performance data.\n\n - Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution.\n\n - Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders.\n\n\n\nPreferred\n\n - Experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment.\n\n - Hands-on proficiency with SQL and tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms.\n\n - Experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation.\n\n - Experience analyzing payment-specific metrics and friction points, including authorization rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion.\n\n - Experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment.\n\n - A builder’s mindset, strong intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions.\n\n\n\nYou'll thrive here if\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\nLearn more about your team\n\nGrowth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.\n\nYou’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.\n\nThe work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.\n\nThe challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $215K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $215K","compensationTiers":[{"id":"cc6e7706-71f5-4af9-b000-ad3527d63255","tierSummary":"Base Salary $150K – $215K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c3505139-82bb-4773-b422-c8f137eec056","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8ce60216-0003-4402-8e5b-47ffce7be63a","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e951bc7d-7337-4fec-8005-1fc5fe85f00e","summary":"Base Salary $150K – $215K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":215000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":215000}]}},{"id":"b44cc2de-5b8c-4d85-949e-d914d573d0eb","title":"Staff Solutions Engineer - Embedded Finance","department":"Merchant Services","team":"Merchant Services","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-25T23:36:40.765+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b44cc2de-5b8c-4d85-949e-d914d573d0eb","applyUrl":"https://jobs.ashbyhq.com/airwallex/b44cc2de-5b8c-4d85-949e-d914d573d0eb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market
What you’ll do
As a Staff Solutions Engineer you will own the technical pre-sales and implementation of AirWallex solutions for complex client engagements that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements into solution designs and actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll provide technical trust, ensuring that every phase from pre‑sales through go‑live and early optimisation runs smoothly.
This role is based in Amsterdam (3 days in office), with implementation coverage across EMEA.
Responsibilities:
Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
Partner with implementation and account management teams to translate customer requirements into scalable architectures.
Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
8+ years of experience in technical pre-sales, managing complex, multi‑stakeholder technology or financial services implementations.
8+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Preferred qualifications:
Hands‑on experience working on API‑based payments integrations/products.
Experience managing strategic or enterprise engagements as part of a broader account team, including navigating commercial sensitivities while protecting technical quality and scope.
Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market\n\n \n\nWhat you’ll do\n\nAs a Staff Solutions Engineer you will own the technical pre-sales and implementation of AirWallex solutions for complex client engagements that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements into solution designs and actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll provide technical trust, ensuring that every phase from pre‑sales through go‑live and early optimisation runs smoothly.\n\nThis role is based in Amsterdam (3 days in office), with implementation coverage across EMEA.\n\n \n\nResponsibilities:\n\n - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.\n\n - Partner with implementation and account management teams to translate customer requirements into scalable architectures.\n\n - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.\n\n - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.\n\n - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.\n\n - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.\n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n \n\nMinimum qualifications:\n\n - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.\n\n - 8+ years of experience in technical pre-sales, managing complex, multi‑stakeholder technology or financial services implementations.\n\n - 8+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).\n\n - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.\n\n - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.\n\n \n\nPreferred qualifications:\n\n - Hands‑on experience working on API‑based payments integrations/products.\n\n - Experience managing strategic or enterprise engagements as part of a broader account team, including navigating commercial sensitivities while protecting technical quality and scope.\n\n - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b3d03f6d-f6ea-4d57-b2d1-d551804b6908","title":"Senior Product Manager, LATAM","department":"Product","team":"Product","employmentType":"FullTime","location":"BZ - Sao Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T14:46:19.766+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Sao Paulo","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b3d03f6d-f6ea-4d57-b2d1-d551804b6908","applyUrl":"https://jobs.ashbyhq.com/airwallex/b3d03f6d-f6ea-4d57-b2d1-d551804b6908/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As the founding product manager in Brazil, you have the unique opportunity to shape Airwallex’s expansion effort in Brazil, one of our priority growth markets and the first in South America. You will play a key role in localizing and launching our innovative payment, treasury, and issuing products in Brazil. You will partner closely with local regulators, external partners, and cross functional Airwallex teams including but not limited to Product, Engineering, Commercial, Legal & Compliance, and Operations. This is a high impact role and your work will directly impact how Brazilian customers experience Airwallex solutions.
This role is based in São Paulo, Brazil.
You will be responsible for leading local launches across the Airwallex product suite:
Orchestrate cross-functional efforts to launch our global treasury and payment network, payment acquiring, issuing, and spend management products in Brazil, in compliance with local regulatory requirements
Coordinate integration with central bank financial infrastructure, including PIX and other key systems, as well as local banks, PSPs, and fintech networks to enable seamless transactions
Act as the Brazil voice of customers and partner with global Engineering and Product teams to define, prioritize, and identify innovative solutions to deliver localized features
Monitor performance and drive iteration, using local market feedback, usage data, and competitive benchmarks to refine the Brazilian product experience and enhance product-market fit
Inform LATAM product roadmap and strategy by deeply understanding the latest developments and local trends, target markets, and competitive landscape
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
5+ years of professional experience in a fast-paced, high-growth environment
Hands-on experience with wallet, payments acquiring or issuing products
Strong project management skills to align stakeholders across technical and non-technical audience, and coordinate multiple complex workstreams
Bachelor’s degree or above in a technical field (engineering or computer science coursework) with a competitive GPA
Fluency in English and Portuguese
Strong ownership mindset and execution skills, ability to be scrappy
2-3 years of direct experience in a dedicated product management role in a fintech company
Working knowledge of digital wallet, card networks, card issuance, and the underlying payment infrastructure
Solid technical understanding and ability to engage in architectural discussions with engineering teams
Excellent communication skills with the ability to convey product design concepts to both technical and non-technical audiences
Experience working in cross-cultural and cross-functional teams
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nWHAT YOU’LL DO\n\nAs the founding product manager in Brazil, you have the unique opportunity to shape Airwallex’s expansion effort in Brazil, one of our priority growth markets and the first in South America. You will play a key role in localizing and launching our innovative payment, treasury, and issuing products in Brazil. You will partner closely with local regulators, external partners, and cross functional Airwallex teams including but not limited to Product, Engineering, Commercial, Legal & Compliance, and Operations. This is a high impact role and your work will directly impact how Brazilian customers experience Airwallex solutions.\n\n \n\nThis role is based in São Paulo, Brazil.\n\n \n\n\nRESPONSIBILITIES:\n\nYou will be responsible for leading local launches across the Airwallex product suite:\n\n - Orchestrate cross-functional efforts to launch our global treasury and payment network, payment acquiring, issuing, and spend management products in Brazil, in compliance with local regulatory requirements\n\n - Coordinate integration with central bank financial infrastructure, including PIX and other key systems, as well as local banks, PSPs, and fintech networks to enable seamless transactions\n\n - Act as the Brazil voice of customers and partner with global Engineering and Product teams to define, prioritize, and identify innovative solutions to deliver localized features\n\n - Monitor performance and drive iteration, using local market feedback, usage data, and competitive benchmarks to refine the Brazilian product experience and enhance product-market fit\n\n - Inform LATAM product roadmap and strategy by deeply understanding the latest developments and local trends, target markets, and competitive landscape\n\n \n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\nMINIMUM QUALIFICATIONS:\n\n - 5+ years of professional experience in a fast-paced, high-growth environment\n\n - Hands-on experience with wallet, payments acquiring or issuing products\n\n - Strong project management skills to align stakeholders across technical and non-technical audience, and coordinate multiple complex workstreams\n\n - Bachelor’s degree or above in a technical field (engineering or computer science coursework) with a competitive GPA\n\n - Fluency in English and Portuguese\n\n\nPREFERRED QUALIFICATIONS:\n\n - Strong ownership mindset and execution skills, ability to be scrappy\n\n - 2-3 years of direct experience in a dedicated product management role in a fintech company\n\n - Working knowledge of digital wallet, card networks, card issuance, and the underlying payment infrastructure\n\n - Solid technical understanding and ability to engage in architectural discussions with engineering teams\n\n - Excellent communication skills with the ability to convey product design concepts to both technical and non-technical audiences\n\n - Experience working in cross-cultural and cross-functional teams\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3a6bede7-8b5a-4077-8f4c-11f701c94a54","title":"Senior Associate, Consumer Fraud Risk Operations","department":"Operations","team":"Risk Operations","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-26T07:07:44.986+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3a6bede7-8b5a-4077-8f4c-11f701c94a54","applyUrl":"https://jobs.ashbyhq.com/airwallex/3a6bede7-8b5a-4077-8f4c-11f701c94a54/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the Team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.
What you’ll do
As the Senior Associate, Consumer Fraud Risk Operations, you will independently work on real time risk engine optimization initiatives to enhance merchant transaction success rate and reduce merchant’s risk level globally. You will be working within a team environment to serve as a credible partner that makes sound decisions and provides support to team members. Working towards understanding Industry risk idiosyncrasies and providing feedback to model makers and product managers, you will be one of key stakeholders to improve our merchant’s risk performance..
Responsibilities:
Optimize risk engine rules based on assessment of Airwallex’s merchant fraud & dispute pattern and commercial’s feedback
Partner with cross-functional team to monitor merchant risk and payment performance and continue to enhance rules’ efficiency and accuracy
Support merchant new product launch or sale event by providing best-in-class risk support
Work with merchants on fraud or chargeback solutions and provide guidance towards the risk performance improvement plans
Provide suggestions on current real time risk control products, policies, and processes in order to improve the risk prevention and operational effectiveness
Envisioning and presenting AWX real-time risk solutions to internal and external partners to build up AWX’s risk brand
Minimum qualifications
At least 5 years of experience in fraud risk function with experience in payment industry
Strong data mindset and analytical skills where SQL is a must and Python is preferred
Deep understanding of payment real time risk controls and has strong ability to identify the risk and remediation actions
Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking
Has strong project management skills for improving rules, models and products
Ability to work independently in a fast-paced and rapidly changing environment
Skills to communicate key risk indicators with non-risk-colleagues are essential
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the Team\n\nThe Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.\n\n\nWhat you’ll do\n\nAs the Senior Associate, Consumer Fraud Risk Operations, you will independently work on real time risk engine optimization initiatives to enhance merchant transaction success rate and reduce merchant’s risk level globally. You will be working within a team environment to serve as a credible partner that makes sound decisions and provides support to team members. Working towards understanding Industry risk idiosyncrasies and providing feedback to model makers and product managers, you will be one of key stakeholders to improve our merchant’s risk performance..\n\n\n\nResponsibilities:\n\n - Optimize risk engine rules based on assessment of Airwallex’s merchant fraud & dispute pattern and commercial’s feedback\n\n - Partner with cross-functional team to monitor merchant risk and payment performance and continue to enhance rules’ efficiency and accuracy\n\n - Support merchant new product launch or sale event by providing best-in-class risk support\n\n - Work with merchants on fraud or chargeback solutions and provide guidance towards the risk performance improvement plans\n\n - Provide suggestions on current real time risk control products, policies, and processes in order to improve the risk prevention and operational effectiveness\n\n - Envisioning and presenting AWX real-time risk solutions to internal and external partners to build up AWX’s risk brand\n\n\n\nMinimum qualifications\n\n - At least 5 years of experience in fraud risk function with experience in payment industry\n\n - Strong data mindset and analytical skills where SQL is a must and Python is preferred\n\n - Deep understanding of payment real time risk controls and has strong ability to identify the risk and remediation actions\n\n - Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking\n\n - Has strong project management skills for improving rules, models and products\n\n - Ability to work independently in a fast-paced and rapidly changing environment\n\n - Skills to communicate key risk indicators with non-risk-colleagues are essential\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d017c59d-2ea5-4f52-86af-3bbf67a34c0c","title":"Staff Product Security Engineer","department":"Engineering","team":"Information Security","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T02:43:30.692+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d017c59d-2ea5-4f52-86af-3bbf67a34c0c","applyUrl":"https://jobs.ashbyhq.com/airwallex/d017c59d-2ea5-4f52-86af-3bbf67a34c0c/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff Product Security Engineer, you’ll help protect Airwallex’s applications, software, services, infrastructure, and networks as the business scales. You’ll work across security engineering and incident response to strengthen our defensive capabilities and embed security into how teams build and operate.
Build and strengthen security controls that help Airwallex scale securely across applications, software, services, infrastructure, and networks.
Design and deliver security improvements, detection strategies, response workflows, and cybersecurity infrastructure that improve resilience and the speed and effectiveness of incident response.
Use endpoint, network, and cloud telemetry, threat intelligence, and forensic evidence to identify, investigate, contain, and respond to cybersecurity threats, while conducting defensive operations, tactical forensics, and threat hunting.
Partner with Infrastructure, Product, Engineering, and other teams to embed security into new and existing applications, software, and services, and drive continuous improvement across Airwallex’s security posture.
You'll work from our San Francisco office three days a week.
Essentials
8+ years working in a security engineering or incident response role within a technology company.
In-depth expertise with at least one major cloud platform.
Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines.
Comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with high depth and quality of investigation.
Experience designing, developing, and managing infrastructure projects, processes, and standards related to the security of networks, systems, and applications.
Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.
A passion for solving complex challenges in high-growth startups.
Self-motivation and drive to learn new skills or deepen existing ones.
Preferred
Bachelor’s degree in Cybersecurity, Computer Science, or a similar field.
Recognised cybersecurity training or certifications, such as OSCP, GIAC, or CEH.
Strong experience with Splunk and other common security monitoring tools.
Previous DevOps or SRE experience with Kubernetes.
Experience with GCP or Alibaba Cloud, with or without certification.
Experience with Okta, GSuite, and cloud-based VPN services.
Experience with Python and Java or Kotlin.
Published articles, journal papers, or blogs related to cybersecurity.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
InfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff Product Security Engineer, you’ll help protect Airwallex’s applications, software, services, infrastructure, and networks as the business scales. You’ll work across security engineering and incident response to strengthen our defensive capabilities and embed security into how teams build and operate.\n\n - Build and strengthen security controls that help Airwallex scale securely across applications, software, services, infrastructure, and networks.\n\n - Design and deliver security improvements, detection strategies, response workflows, and cybersecurity infrastructure that improve resilience and the speed and effectiveness of incident response.\n\n - Use endpoint, network, and cloud telemetry, threat intelligence, and forensic evidence to identify, investigate, contain, and respond to cybersecurity threats, while conducting defensive operations, tactical forensics, and threat hunting.\n\n - Partner with Infrastructure, Product, Engineering, and other teams to embed security into new and existing applications, software, and services, and drive continuous improvement across Airwallex’s security posture.\n\nYou'll work from our San Francisco office three days a week.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years working in a security engineering or incident response role within a technology company.\n\n - In-depth expertise with at least one major cloud platform.\n\n - Strong knowledge of software development tools and infrastructure, including CI/CD tooling and pipelines.\n\n - Comprehensive understanding of common attacker tools and techniques, how to detect and prevent them, and how to respond to incidents with high depth and quality of investigation.\n\n - Experience designing, developing, and managing infrastructure projects, processes, and standards related to the security of networks, systems, and applications.\n\n - Strong communication skills, with the ability to explain technical security and software concepts to a non-technical audience.\n\n - A passion for solving complex challenges in high-growth startups.\n\n - Self-motivation and drive to learn new skills or deepen existing ones.\n\nPreferred\n\n - Bachelor’s degree in Cybersecurity, Computer Science, or a similar field.\n\n - Recognised cybersecurity training or certifications, such as OSCP, GIAC, or CEH.\n\n - Strong experience with Splunk and other common security monitoring tools.\n\n - Previous DevOps or SRE experience with Kubernetes.\n\n - Experience with GCP or Alibaba Cloud, with or without certification.\n\n - Experience with Okta, GSuite, and cloud-based VPN services.\n\n - Experience with Python and Java or Kotlin.\n\n - Published articles, journal papers, or blogs related to cybersecurity.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nInfoSec at Airwallex runs one of the most modern security teams in the world, protecting hundreds of thousands of customers and hundreds of billions of dollars. Our scale, funding, and industry make us a real target, so we skip the standard playbook of off-the-shelf tools and tiered SOC analysts and build almost everything ourselves, often with AI ahead of the rest of the industry. You'll go back to first principles constantly, because the off-the-shelf answer is rarely right for us, and we can build better than what already exists. If you want to build security from the ground up, against a real adversary, with people who are actually good at this, this is the team for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$220K – $280K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$220K - $280K","compensationTiers":[{"id":"b4bb1b84-d31d-4b93-8d14-97a1624e2388","tierSummary":"$220K – $280K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"f1110ef2-3814-4829-80d0-40da5a85acd8","summary":"$220K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":280000},{"id":"7dd7ecb4-2c2c-4df6-8fce-b4e60a03b12e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"47f4a703-d7a2-4b53-81c2-5d18310c515e","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":280000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"84bfbcad-2435-4622-a006-54737f2abcef","title":"Commercial Legal Counsel, EMEA","department":"Legal","team":"Commercial Legal","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T09:19:17.159+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/84bfbcad-2435-4622-a006-54737f2abcef","applyUrl":"https://jobs.ashbyhq.com/airwallex/84bfbcad-2435-4622-a006-54737f2abcef/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Legal team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.
Airwallex is looking for an experienced (Senior) Counsel to support our fast growing commercial legal team across EMEA. You will support a complex set of fintech products that will challenge your problem solving and critical thinking skills. You will support a wide variety of commercial legal matters supporting Airwallex’s growing Sales team, and help us build for scale in several EMEA markets, ranging from Germany, Israel, France, the Netherlands to the UK. This is a strategic position and you will be a key advisor to Airwallex’s EMEA go-to-market Commercial team.
This position is based in Amsterdam, the Netherlands.
Responsibilities:
Drive complex deals. Personally lead negotiations on high-stakes enterprise commercial and strategic partnership deals across EMEA (with a strong emphasis on our UK, NL, and IL business), many with significant cross-border elements.
Build for scale. Develop and implement an innovative strategy for delivering efficient and effective commercial legal support. Drive the creation and maintenance of scalable templates, playbooks, and processes to support our rapidly growing business.
Be a strategic partner. Act as a key advisor to our dynamic, globally distributed commercial leadership. Partner with the Commercial team to scale our go-to-market efforts and advance multi-product and multi-jurisdictional deal strategies.
Enhance Efficiency. Learn from our data and operations teams to leverage technology, automation, and data-driven insights to increase the efficiency and impact of the Commercial Legal function.
Collaborate Globally. Work closely and effectively with Airwallex’s global legal, compliance, and risk teams on deals and projects that involve multiple jurisdictions
Contribute to Culture. Make a positive contribution to the culture of the Airwallex legal team, the EMEA team, and the company as a whole.
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
You bring 5-8 years of legal experience, with experience in private practice at a top law firm. Additional in-house experience at a fintech is strongly preferred.
Excellent communication, drafting, negotiation, and writing skills.
The ability to explain complex legal concepts to various non-legal audiences, and the ability to manage and prioritize multiple projects and deals.
High motivation and the ability to operate independently and pivot quickly within a fast-paced, rapidly changing environment.
A learner’s mentality: you are consistently looking to take on new and diverse challenges and expand your knowledge beyond your current areas of expertise.
A collaborative and empathetic mindset, a good sense of humor, and a keen understanding of how to work effectively with colleagues from different teams and backgrounds.
Ability to translate complex legal and risk issues into clear, succinct, and actionable guidance.
High integrity, sound judgment, and an unflappable demeanor and collaborative style of working
Experience at a fintech or in the banking industry or high-growth and/or globally distributed company.
Experience drafting and negotiating technology transactions, SaaS agreements, and other customer-facing services agreements.
French/German/Spanish language skills preferred
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Legal team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.\n\n\n\n\nWHAT YOU’LL DO\n\nAirwallex is looking for an experienced (Senior) Counsel to support our fast growing commercial legal team across EMEA. You will support a complex set of fintech products that will challenge your problem solving and critical thinking skills. You will support a wide variety of commercial legal matters supporting Airwallex’s growing Sales team, and help us build for scale in several EMEA markets, ranging from Germany, Israel, France, the Netherlands to the UK. This is a strategic position and you will be a key advisor to Airwallex’s EMEA go-to-market Commercial team.\n\n\n\nThis position is based in Amsterdam, the Netherlands.\n\n\n\nResponsibilities:\n\n - Drive complex deals. Personally lead negotiations on high-stakes enterprise commercial and strategic partnership deals across EMEA (with a strong emphasis on our UK, NL, and IL business), many with significant cross-border elements.\n\n - Build for scale. Develop and implement an innovative strategy for delivering efficient and effective commercial legal support. Drive the creation and maintenance of scalable templates, playbooks, and processes to support our rapidly growing business.\n\n - Be a strategic partner. Act as a key advisor to our dynamic, globally distributed commercial leadership. Partner with the Commercial team to scale our go-to-market efforts and advance multi-product and multi-jurisdictional deal strategies.\n\n - Enhance Efficiency. Learn from our data and operations teams to leverage technology, automation, and data-driven insights to increase the efficiency and impact of the Commercial Legal function.\n\n - Collaborate Globally. Work closely and effectively with Airwallex’s global legal, compliance, and risk teams on deals and projects that involve multiple jurisdictions\n\n - Contribute to Culture. Make a positive contribution to the culture of the Airwallex legal team, the EMEA team, and the company as a whole.\n\n\n\n\nWHO YOU ARE\n\nWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\nMUST-HAVES:\n\n - You bring 5-8 years of legal experience, with experience in private practice at a top law firm. Additional in-house experience at a fintech is strongly preferred.\n\n - Excellent communication, drafting, negotiation, and writing skills.\n\n - The ability to explain complex legal concepts to various non-legal audiences, and the ability to manage and prioritize multiple projects and deals.\n\n - High motivation and the ability to operate independently and pivot quickly within a fast-paced, rapidly changing environment.\n\n - A learner’s mentality: you are consistently looking to take on new and diverse challenges and expand your knowledge beyond your current areas of expertise.\n\n - A collaborative and empathetic mindset, a good sense of humor, and a keen understanding of how to work effectively with colleagues from different teams and backgrounds.\n\n - Ability to translate complex legal and risk issues into clear, succinct, and actionable guidance.\n\n - High integrity, sound judgment, and an unflappable demeanor and collaborative style of working\n\n\nNICE-TO-HAVES:\n\n - Experience at a fintech or in the banking industry or high-growth and/or globally distributed company.\n\n - Experience drafting and negotiating technology transactions, SaaS agreements, and other customer-facing services agreements.\n\n - French/German/Spanish language skills preferred\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"56b57f29-d031-4803-9f42-544c0eae66b3","title":"Manager, FCC Monitoring & Testing, Americas","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"US - Dallas","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T14:09:33.127+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75201","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/56b57f29-d031-4803-9f42-544c0eae66b3","applyUrl":"https://jobs.ashbyhq.com/airwallex/56b57f29-d031-4803-9f42-544c0eae66b3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
Airwallex is redesigning its Financial Crime Compliance (FCC) Program and second-line function, and this role will provide independent assurance that the program is designed and operating effectively. Reporting to the Director of FCC Monitoring, you’ll lead monitoring and testing across the Americas, helping Airwallex meet regulatory expectations as it grows into new products, regions, customer cohorts and licensing requirements.
Redesign and strengthen Airwallex’s FCC monitoring and testing approach across the Americas.
Build and deliver a regional assurance plan covering the US, Canada, Brazil and Mexico, aligned to local risk assessments, products, entities and regulatory expectations.
Map the control inventory to regional risk assessments, identify gaps in testing coverage by entity and product, and draft the annual testing plan around state examination cycles.
Use data analytics and AI thoughtfully to make monitoring and testing more proactive, efficient and auditable, while documenting methodologies, evidence and conclusions clearly.
Partner with local and regional MLROs, FCC Operations, Product, the VP of FCC, regulators, banking partners and senior leadership to assess control effectiveness and support expansion into new products, regions, customer cohorts and licensing requirements.
Establish strong working relationships across a new global function, operating independently across multiple time zones and contributing to a future-ready FCC Program.
This remote role is based in Dallas
What we're looking for
Essentials
Deep understanding of global AML and Sanctions frameworks, including regulatory expectations across the US regions.
Proven experience in program monitoring and testing, with evidence of enhancing the effectiveness of a financial crime compliance program.
Strong stakeholder management and influencing skills, with demonstrated ability to engage senior executives, regulators and global business leaders on complex financial crime risk matters.
Experience operating in a second-line financial crime compliance, risk or assurance function, with the independence and judgment to assess program effectiveness.
Strong understanding of sanctions oversight and its role within an FCC Program.
Ability to work autonomously, manage your own workload and deliver high-quality, well-documented work across multiple jurisdictions and time zones.
Experience using data analytics, automation or AI-enabled approaches to improve monitoring, testing or assurance methodologies.
Preferred
Experience working with or supporting Group MLRO, Regional MLRO or Country MLRO functions, including governance committees, regulatory engagements and risk oversight activities.
Risk and controls experience.
You'll thrive here if
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations; they're internal ones.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You come to the table with a point of view, not just a problem.
Learn more about your team
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\nAirwallex is redesigning its Financial Crime Compliance (FCC) Program and second-line function, and this role will provide independent assurance that the program is designed and operating effectively. Reporting to the Director of FCC Monitoring, you’ll lead monitoring and testing across the Americas, helping Airwallex meet regulatory expectations as it grows into new products, regions, customer cohorts and licensing requirements.\n\n - Redesign and strengthen Airwallex’s FCC monitoring and testing approach across the Americas.\n\n - Build and deliver a regional assurance plan covering the US, Canada, Brazil and Mexico, aligned to local risk assessments, products, entities and regulatory expectations.\n\n - Map the control inventory to regional risk assessments, identify gaps in testing coverage by entity and product, and draft the annual testing plan around state examination cycles.\n\n - Use data analytics and AI thoughtfully to make monitoring and testing more proactive, efficient and auditable, while documenting methodologies, evidence and conclusions clearly.\n\n - Partner with local and regional MLROs, FCC Operations, Product, the VP of FCC, regulators, banking partners and senior leadership to assess control effectiveness and support expansion into new products, regions, customer cohorts and licensing requirements.\n\n - Establish strong working relationships across a new global function, operating independently across multiple time zones and contributing to a future-ready FCC Program.\n\nThis remote role is based in Dallas\n\n\n\nWhat we're looking for\n\n\n\nEssentials\n\n - Deep understanding of global AML and Sanctions frameworks, including regulatory expectations across the US regions.\n\n - Proven experience in program monitoring and testing, with evidence of enhancing the effectiveness of a financial crime compliance program.\n\n - Strong stakeholder management and influencing skills, with demonstrated ability to engage senior executives, regulators and global business leaders on complex financial crime risk matters.\n\n - Experience operating in a second-line financial crime compliance, risk or assurance function, with the independence and judgment to assess program effectiveness.\n\n - Strong understanding of sanctions oversight and its role within an FCC Program.\n\n - Ability to work autonomously, manage your own workload and deliver high-quality, well-documented work across multiple jurisdictions and time zones.\n\n - Experience using data analytics, automation or AI-enabled approaches to improve monitoring, testing or assurance methodologies.\n\nPreferred\n\n - Experience working with or supporting Group MLRO, Regional MLRO or Country MLRO functions, including governance committees, regulatory engagements and risk oversight activities.\n\n - Risk and controls experience.\n \n \n\nYou'll thrive here if\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations; they're internal ones.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You come to the table with a point of view, not just a problem.\n \n \n\nLearn more about your team\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$120K – $150K • Offers Equity • $20K – $30K Bonus","scrapeableCompensationSalarySummary":"$120K - $150K","compensationTiers":[{"id":"e500c03a-8651-47b9-9bb4-f819b7300dea","tierSummary":"Base Salary $120K – $150K • Offers Equity • $20K – $30K Bonus","title":null,"additionalInformation":null,"components":[{"id":"0ad20e8f-37ed-446b-9bc0-ec623c290c52","summary":"Base Salary $120K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":150000},{"id":"041f8431-05ad-426b-9ce3-70331cd6a4cd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1d64cfb1-4c58-46a0-99f3-d8553475d0a6","summary":"$20K – $30K Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":20000,"maxValue":30000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":150000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":20000,"maxValue":30000}]}},{"id":"70763c12-20ea-40e7-abab-88a071b70d58","title":"Sales Development (Lead Generation) - SME & Growth, KL","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-29T05:09:47.108+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/70763c12-20ea-40e7-abab-88a071b70d58","applyUrl":"https://jobs.ashbyhq.com/airwallex/70763c12-20ea-40e7-abab-88a071b70d58/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Be part of Airwallex’s commercial engine in SEA, where we partner with Sales, Marketing, Product, and Leadership to drive growth and build scalable go-to-market processes across the region. We are a collaborative group of analysts and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.
Airwallex is looking for a professional with demonstrated success in Sales Operations experience (or similar proclivity) and a hunger to grow our commercial operations across SEA. We are a multi-disciplinary team focused on building a scalable and efficient revenue engine. We work across people, process, systems, data, and enablement.
This role will sit within the Commercial team, driving change, management of complex sales systems and support for our commercial teams. We are looking for someone who has a passion for and is adept at analysing, building, and solving problems, and being a reliable partner to our commercial leaders. This role involves collaboration with regional teams to unlock commercial growth, optimise commercial systems and engineering processes.
This role is based in Kuala Lumpur, Malaysia.
Closely collaborate with sales and marketing leaders to analyse and optimize the commercial operations process
Manage day-to-day commercial operational tasks, ensuring processes are executed efficiently and accurately to support team objectives
Collaborate with internal teams—including operations and other commercial functions—to deliver seamless and impactful experiences for the team
Run ad-hoc analyses and translate findings into decisions
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but not mandatory.
Minimum qualifications
1–3 years’ experience in Sales Operations/Revenue Operations, BDR/SDR Operations, or Sales Strategy in a high-growth B2B environment
Analytical thinker – You like working with data, can create reports & processes with ease, and love to optimize existing processes
Track record of collaborating across teams – You can effectively partner with sales, marketing, and operations
Preference for Salesforce proficiency, or a natural ability to quickly adopt new systems and complex dashboards, paired with prior experience navigating complex data, strong data hygiene instincts, and a natural inclination for system optimization.
SQL and experience with BI tools (Tableau, Looker, DataBricks, etc)
Preferred qualifications
Technology, financial services, and/or experience in an international, high-growth environment
AI-Native and process-first strong operator who can turn ambiguous problems into clear, repeatable workflows
Additional written and verbal skills in another Asian Language would be an asset
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nBe part of Airwallex’s commercial engine in SEA, where we partner with Sales, Marketing, Product, and Leadership to drive growth and build scalable go-to-market processes across the region. We are a collaborative group of analysts and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.\n\n\n\n\nWHAT YOU’LL DO\n\nAirwallex is looking for a professional with demonstrated success in Sales Operations experience (or similar proclivity) and a hunger to grow our commercial operations across SEA. We are a multi-disciplinary team focused on building a scalable and efficient revenue engine. We work across people, process, systems, data, and enablement.\n\nThis role will sit within the Commercial team, driving change, management of complex sales systems and support for our commercial teams. We are looking for someone who has a passion for and is adept at analysing, building, and solving problems, and being a reliable partner to our commercial leaders. This role involves collaboration with regional teams to unlock commercial growth, optimise commercial systems and engineering processes.\n\nThis role is based in Kuala Lumpur, Malaysia.\n\n\n\n\nRESPONSIBILITIES\n\n - Closely collaborate with sales and marketing leaders to analyse and optimize the commercial operations process\n\n - Manage day-to-day commercial operational tasks, ensuring processes are executed efficiently and accurately to support team objectives\n\n - Collaborate with internal teams—including operations and other commercial functions—to deliver seamless and impactful experiences for the team\n\n - Run ad-hoc analyses and translate findings into decisions\n\n\n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but not mandatory.\n\nMinimum qualifications\n\n - 1–3 years’ experience in Sales Operations/Revenue Operations, BDR/SDR Operations, or Sales Strategy in a high-growth B2B environment\n\n - Analytical thinker – You like working with data, can create reports & processes with ease, and love to optimize existing processes\n\n - Track record of collaborating across teams – You can effectively partner with sales, marketing, and operations\n\n - Preference for Salesforce proficiency, or a natural ability to quickly adopt new systems and complex dashboards, paired with prior experience navigating complex data, strong data hygiene instincts, and a natural inclination for system optimization.\n\n - SQL and experience with BI tools (Tableau, Looker, DataBricks, etc)\n\n\n\nPreferred qualifications\n\n - Technology, financial services, and/or experience in an international, high-growth environment\n\n - AI-Native and process-first strong operator who can turn ambiguous problems into clear, repeatable workflows\n\n - Additional written and verbal skills in another Asian Language would be an asset\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bc2e2d5d-926f-461e-bb17-88e5698ff366","title":"Sales Development (Lead Generation) - SME & Growth, Hong Kong","department":"SME & Growth Business","team":"Sales Development, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T05:39:10.472+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bc2e2d5d-926f-461e-bb17-88e5698ff366","applyUrl":"https://jobs.ashbyhq.com/airwallex/bc2e2d5d-926f-461e-bb17-88e5698ff366/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Be part of Airwallex’s commercial engine in Hong Kong, where we partner with Sales, Marketing, Product, and Leadership to drive growth and build scalable go-to-market processes across the region. We are a collaborative group of analysts and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.
Airwallex is looking for a professional with demonstrated success in Sales Operations experience (or similar proclivity) and a hunger to grow our commercial operations for Hong Kong. We are a multi-disciplinary team focused on building a scalable and efficient revenue engine. We work across people, process, systems, data, and enablement.
This role will sit within the Commercial team, driving change, management of complex sales systems and support for our commercial teams. We are looking for someone who has a passion for and is adept at analysing, building, and solving problems, and being a reliable partner to our commercial leaders. This role involves collaboration with regional teams to unlock commercial growth, optimise commercial systems and engineering processes.
This role is based in Hong Kong.
Closely collaborate with sales and marketing leaders to analyse and optimize the commercial operations process
Manage day-to-day commercial operational tasks, ensuring processes are executed efficiently and accurately to support team objectives
Collaborate with internal teams—including operations and other commercial functions—to deliver seamless and impactful experiences for the team
Run ad-hoc analyses and translate findings into decisions
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but not mandatory.
Minimum qualifications
1–3 years’ experience in Sales Operations/Revenue Operations, BDR/SDR Operations, or Sales Strategy in a high-growth B2B environment
Analytical thinker – You like working with data, can create reports & processes with ease, and love to optimize existing processes
Track record of collaborating across teams – You can effectively partner with sales, marketing, and operations
Preference for Salesforce proficiency, or a natural ability to quickly adopt new systems and complex dashboards, paired with prior experience navigating complex data, strong data hygiene instincts, and a natural inclination for system optimization.
SQL and experience with BI tools (Tableau, Looker, DataBricks, etc)
Preferred qualifications
Technology, financial services, and/or experience in an international, high-growth environment
AI-Native and process-first strong operator who can turn ambiguous problems into clear, repeatable workflows
Additional written and verbal skills in another Asian Language would be an asset
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nBe part of Airwallex’s commercial engine in Hong Kong, where we partner with Sales, Marketing, Product, and Leadership to drive growth and build scalable go-to-market processes across the region. We are a collaborative group of analysts and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.\n\n\n\n\nWHAT YOU’LL DO\n\nAirwallex is looking for a professional with demonstrated success in Sales Operations experience (or similar proclivity) and a hunger to grow our commercial operations for Hong Kong. We are a multi-disciplinary team focused on building a scalable and efficient revenue engine. We work across people, process, systems, data, and enablement.\n\nThis role will sit within the Commercial team, driving change, management of complex sales systems and support for our commercial teams. We are looking for someone who has a passion for and is adept at analysing, building, and solving problems, and being a reliable partner to our commercial leaders. This role involves collaboration with regional teams to unlock commercial growth, optimise commercial systems and engineering processes.\n\nThis role is based in Hong Kong.\n\n\n\n\nRESPONSIBILITIES\n\n - Closely collaborate with sales and marketing leaders to analyse and optimize the commercial operations process\n\n - Manage day-to-day commercial operational tasks, ensuring processes are executed efficiently and accurately to support team objectives\n\n - Collaborate with internal teams—including operations and other commercial functions—to deliver seamless and impactful experiences for the team\n\n - Run ad-hoc analyses and translate findings into decisions\n\n\n\n\nWHO YOU ARE\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but not mandatory.\n\nMinimum qualifications\n\n - 1–3 years’ experience in Sales Operations/Revenue Operations, BDR/SDR Operations, or Sales Strategy in a high-growth B2B environment\n\n - Analytical thinker – You like working with data, can create reports & processes with ease, and love to optimize existing processes\n\n - Track record of collaborating across teams – You can effectively partner with sales, marketing, and operations\n\n - Preference for Salesforce proficiency, or a natural ability to quickly adopt new systems and complex dashboards, paired with prior experience navigating complex data, strong data hygiene instincts, and a natural inclination for system optimization.\n\n - SQL and experience with BI tools (Tableau, Looker, DataBricks, etc)\n\n\n\nPreferred qualifications\n\n - Technology, financial services, and/or experience in an international, high-growth environment\n\n - AI-Native and process-first strong operator who can turn ambiguous problems into clear, repeatable workflows\n\n - Additional written and verbal skills in another Asian Language would be an asset\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"45b2b27f-8ead-45b5-b286-34e7076a6013","title":"Senior Manager, Technology Risk Assurance","department":"Regulatory & Compliance","team":"Risk","employmentType":"FullTime","location":"NL - Amsterdam","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"UK - London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-28T20:30:43.556+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Amsterdam","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/45b2b27f-8ead-45b5-b286-34e7076a6013","applyUrl":"https://jobs.ashbyhq.com/airwallex/45b2b27f-8ead-45b5-b286-34e7076a6013/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll build and scale a practical Second Line of Defence technology risk assurance function for a fast-growing, regulated fintech.
Recruit, mentor, and lead a lean, high-performing team of technology risk engineers and assurance specialists, fostering technical depth, code-first assurance, and cross-functional agility.
Lead second-line assurance across ITGCs and IT application controls, cloud infrastructure and database management, CI/CD and change enablement, IAM and privileged access, API and automated data pipeline integrity, and business continuity and disaster recovery.
Build an automation-first assurance engine using AI agents, automated workflows, and custom Python and SQL scripts for continuous control testing, evidence retrieval, and remediation validation.
Establish automated finding lifecycle and remediation governance, surfacing control failures to engineering leads and validating fixes without drawn-out re-audit cycles.
Design and execute control frameworks for generative AI, LLMs, agentic workflows, machine learning models, and automated decision engines.
Partner with external auditors and global regulators to defend autonomous testing scripts and AI-agent methodologies, ensuring automated evidence is trusted and relied upon.
Translate complex technology risk into clear recommendations for engineers, senior executives, and board-level risk committees, drawing on frameworks and expectations including NIST, ISO 27001, SOC 1, SOC 2, DORA, MAS TRM, FCA, HKMA, ASIC, and FinCEN.
You’ll work from our Amsterdam or London office three days a week.
Essentials
8+ years of progressive experience in technology risk, IT audit, information security assurance, or technology compliance, including proven experience in a Second Line of Defence risk assurance capacity.
Big Four background.
Experience building and testing risk controls.
A track record of recruiting, mentoring, and leading high-performing technical risk or assurance teams.
Deep practical expertise in ITGCs, IT application controls, automated business controls, and SOX compliance within complex distributed architectures.
Hands-on experience assessing cloud risks across AWS or GCP, particularly IAM, privileged access and segregation of duties, Firefighter workflows, CI/CD pipelines, database controls, and modern API security.
Practical ability to write and use SQL, Python, or API scripts to query databases, automate evidence extraction, and reduce manual sampling.
Strong conceptual and practical understanding of risks and controls around AI/ML systems, LLMs, and automated decision engines, including data drift, access guardrails, and model integrity.
Proven ability to constructively challenge First Line engineering leads while maintaining the credibility to defend automated testing methodologies to external auditors and regulatory examiners.
Solid working knowledge of industry control frameworks such as SOC 1/2, ISO 27001, and NIST CSF.
Preferred
Direct experience building or deploying AI agents, LLM-driven audit assistants, or automated compliance and testing pipelines.
Fintech experience, particularly within a high-growth fintech, payments platform, digital bank, or cloud-native technology company.
People management experience.
Familiarity with international financial technology regulations and expectations, including MAS TRM, FCA, HKMA, DORA, ASIC, and FinCEN.
Experience integrating GRC platforms, BI dashboards such as Tableau or Looker, and continuous compliance monitoring tools.
Relevant certifications such as CISA, CISSP, CRISC, CISM, or AWS/GCP certifications.
You’re comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
Risk is part of Regulatory & Compliance at Airwallex.
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll build and scale a practical Second Line of Defence technology risk assurance function for a fast-growing, regulated fintech.\n\n - Recruit, mentor, and lead a lean, high-performing team of technology risk engineers and assurance specialists, fostering technical depth, code-first assurance, and cross-functional agility.\n\n - Lead second-line assurance across ITGCs and IT application controls, cloud infrastructure and database management, CI/CD and change enablement, IAM and privileged access, API and automated data pipeline integrity, and business continuity and disaster recovery.\n\n - Build an automation-first assurance engine using AI agents, automated workflows, and custom Python and SQL scripts for continuous control testing, evidence retrieval, and remediation validation.\n\n - Establish automated finding lifecycle and remediation governance, surfacing control failures to engineering leads and validating fixes without drawn-out re-audit cycles.\n\n - Design and execute control frameworks for generative AI, LLMs, agentic workflows, machine learning models, and automated decision engines.\n\n - Partner with external auditors and global regulators to defend autonomous testing scripts and AI-agent methodologies, ensuring automated evidence is trusted and relied upon.\n\n - Translate complex technology risk into clear recommendations for engineers, senior executives, and board-level risk committees, drawing on frameworks and expectations including NIST, ISO 27001, SOC 1, SOC 2, DORA, MAS TRM, FCA, HKMA, ASIC, and FinCEN.\n\nYou’ll work from our Amsterdam or London office three days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 8+ years of progressive experience in technology risk, IT audit, information security assurance, or technology compliance, including proven experience in a Second Line of Defence risk assurance capacity.\n\n - Big Four background.\n\n - Experience building and testing risk controls.\n\n - A track record of recruiting, mentoring, and leading high-performing technical risk or assurance teams.\n\n - Deep practical expertise in ITGCs, IT application controls, automated business controls, and SOX compliance within complex distributed architectures.\n\n - Hands-on experience assessing cloud risks across AWS or GCP, particularly IAM, privileged access and segregation of duties, Firefighter workflows, CI/CD pipelines, database controls, and modern API security.\n\n - Practical ability to write and use SQL, Python, or API scripts to query databases, automate evidence extraction, and reduce manual sampling.\n\n - Strong conceptual and practical understanding of risks and controls around AI/ML systems, LLMs, and automated decision engines, including data drift, access guardrails, and model integrity.\n\n - Proven ability to constructively challenge First Line engineering leads while maintaining the credibility to defend automated testing methodologies to external auditors and regulatory examiners.\n\n - Solid working knowledge of industry control frameworks such as SOC 1/2, ISO 27001, and NIST CSF.\n\nPreferred\n\n - Direct experience building or deploying AI agents, LLM-driven audit assistants, or automated compliance and testing pipelines.\n\n - Fintech experience, particularly within a high-growth fintech, payments platform, digital bank, or cloud-native technology company.\n\n - People management experience.\n\n - Familiarity with international financial technology regulations and expectations, including MAS TRM, FCA, HKMA, DORA, ASIC, and FinCEN.\n\n - Experience integrating GRC platforms, BI dashboards such as Tableau or Looker, and continuous compliance monitoring tools.\n\n - Relevant certifications such as CISA, CISSP, CRISC, CISM, or AWS/GCP certifications.\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You’re comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nRisk is part of Regulatory & Compliance at Airwallex.\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0c9f8b58-f582-422f-8a6a-023ea51c8a84","title":"Senior Manager, Financial Crime Compliance, Suspicious Activity Reporting","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - Birmingham","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-31T05:32:40.180+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"Birmingham"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0c9f8b58-f582-422f-8a6a-023ea51c8a84","applyUrl":"https://jobs.ashbyhq.com/airwallex/0c9f8b58-f582-422f-8a6a-023ea51c8a84/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
Reporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures
Responsibilities:
Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.
Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.
Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.
Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.
Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.
Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.
Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.
Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.
Perform any ad-hoc tasks required by the line manager.
What you will bring:
Degree qualified or at least 8 years of working experience in the FCC space.
Proven track record of working in an AML/CTF or fraud investigations role.
Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.
Understanding of financial-crime risks, typologies and risk-based review practices.
Sound judgement, ownership and the ability to work independently in a fast-paced environment.
Excellent written and verbal communication skills, with strong attention to detail.
Experience in FinTech or start-up experience is strongly preferred.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nReporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures\n\n\n\nResponsibilities:\n\n - Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.\n\n - Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.\n\n - Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.\n\n - Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.\n\n - Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.\n\n - Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.\n\n - Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.\n\n - Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.\n\n - Perform any ad-hoc tasks required by the line manager.\n\n\n\nWhat you will bring:\n\n - Degree qualified or at least 8 years of working experience in the FCC space.\n\n - Proven track record of working in an AML/CTF or fraud investigations role.\n\n - Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.\n\n - Understanding of financial-crime risks, typologies and risk-based review practices.\n\n - Sound judgement, ownership and the ability to work independently in a fast-paced environment.\n\n - Excellent written and verbal communication skills, with strong attention to detail.\n\n - Experience in FinTech or start-up experience is strongly preferred.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d65b00f6-62bc-45f7-9d0e-df401dfd5277","title":"Senior Manager, Financial Crime Investigations & Intelligence","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"UK - Birmingham","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T01:56:16.812+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"Birmingham"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d65b00f6-62bc-45f7-9d0e-df401dfd5277","applyUrl":"https://jobs.ashbyhq.com/airwallex/d65b00f6-62bc-45f7-9d0e-df401dfd5277/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
What you'll do
As the Senior Manager, Financial Crime Investigations & Intelligence, you’ll lead proactive, complex, and high-risk anti-money laundering and financial crime investigations across Airwallex’s global financial infrastructure. You’ll act as an investigative subject-matter expert and operational lead, helping identify and mitigate risks across cross-border payments, corporate accounts, cards, FX and embedded finance.
Responsibilities:
Lead end-to-end investigations into complex financial crime typologies involving cross-border payment flows, multi-currency corporate accounts, complex ownership structures, cross-product financial-crime risks, KYB/UBO considerations and high-risk corridors.
Oversee case intake, triage, prioritisation and assignment for special investigations, ensuring matters requiring enhanced investigative expertise are resolved thoroughly and within established SLAs.
Lead financial-crime-related internal fraud and insider-threat investigations where employees or insiders may be involved in fraud, collusion with external parties, misuse of access or other conduct with a financial-crime nexus. Partner with Fraud, Infosec, People/HR, Employment Legal and senior management. Provide evidence-based findings and risk-based recommendations.
Analyse layered international transactions across payment rails including SWIFT, local clearing rails, card schemes and alternative payment methods to trace illicit fund movements, identify beneficial owners and uncover hidden counterparty networks.
Provide investigative analysis, suspect and typology recommendations, quality assurance and escalation support for SAR/STR cases, enabling MLROs to make final filing decisions in accordance with local requirements.
Translate investigative findings into actionable feedback for Risk, Data and Engineering teams to calibrate transaction monitoring rules, improve automated detection models and address control vulnerabilities.
Develop and maintain financial-crime typologies, investigative intelligence and threat assessment based on internal investigations, external intelligence, and regulatory guidance; translate these insights into control improvements, targeted training and intelligence briefings.
Partner with Transaction Monitoring, Onboarding and EDD, Sanctions, Fraud, Legal and regional MLROs to address systemic threats and implement coordinated risk-mitigation measures.
Build and maintain investigative playbooks, investigative analysis, typology context and case documentation standards and quality-assurance frameworks tailored to B2B fintech, complex law-enforcement referrals, regulatory information request, partner-bank inquiries and partner due-diligence reviews..
Support internal audits, independent reviews and regulatory inquiries with clear documentation, case files and briefings on investigative methodologies and outcomes.
Provide day-to-day guidance, peer reviews and typology training to investigators and analysts across the broader Financial Crime Compliance team.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
8+ years of dedicated experience in AML/CFT investigations, financial intelligence or special investigations within cross-border payments, global fintech, merchant acquiring or international corporate and commercial banking.
Deep understanding of cross-border payment mechanisms, including SWIFT, local ACH and clearing schemes, and FX; business payment flows; merchant acquiring; and corporate entity structures, including complex shareholding, shell companies and beneficial ownership.
A proven track record of independently conducting and documenting complex, multi-layered financial crime investigations from initiation through documented findings, risk recommendations and support to the MLRO-led regulatory reporting process.
Solid working knowledge of global AML/CTF and sanctions regulatory frameworks, including, where applicable,FATF recommendations, FinCEN/BSA, FCA, AUSTRAC,MAS and other relevant local regulatory requirements.
A strong analytical mindset, with experience querying, synthesising and interpreting large datasets of transactional and customer data.
Exceptional written communication skills, demonstrated through investigative narratives and SAR/STR drafting, with the ability to articulate complex financial crime risks to non-compliance stakeholders, including Product and Engineering.
Comfort working in a high-growth and rapidly evolving fintech environment, managing competing priorities under tight deadlines.
Preferred qualifications:
A professional certification such as CAMS, CFE or an equivalent ICA diploma.
Practical experience with data querying and visualisation tools such as SQL, Python, Tableau or network/link analysis software.
Experience investigating financial crime risks in digital assets or crypto rails, or embedded finance/BaaS integrations.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\n\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\nWhat you'll do\n\nAs the Senior Manager, Financial Crime Investigations & Intelligence, you’ll lead proactive, complex, and high-risk anti-money laundering and financial crime investigations across Airwallex’s global financial infrastructure. You’ll act as an investigative subject-matter expert and operational lead, helping identify and mitigate risks across cross-border payments, corporate accounts, cards, FX and embedded finance. \n\n\n\nResponsibilities:\n\n - Lead end-to-end investigations into complex financial crime typologies involving cross-border payment flows, multi-currency corporate accounts, complex ownership structures, cross-product financial-crime risks, KYB/UBO considerations and high-risk corridors.\n\n - Oversee case intake, triage, prioritisation and assignment for special investigations, ensuring matters requiring enhanced investigative expertise are resolved thoroughly and within established SLAs.\n\n - Lead financial-crime-related internal fraud and insider-threat investigations where employees or insiders may be involved in fraud, collusion with external parties, misuse of access or other conduct with a financial-crime nexus. Partner with Fraud, Infosec, People/HR, Employment Legal and senior management. Provide evidence-based findings and risk-based recommendations.\n\n - Analyse layered international transactions across payment rails including SWIFT, local clearing rails, card schemes and alternative payment methods to trace illicit fund movements, identify beneficial owners and uncover hidden counterparty networks.\n\n - Provide investigative analysis, suspect and typology recommendations, quality assurance and escalation support for SAR/STR cases, enabling MLROs to make final filing decisions in accordance with local requirements.\n\n - Translate investigative findings into actionable feedback for Risk, Data and Engineering teams to calibrate transaction monitoring rules, improve automated detection models and address control vulnerabilities.\n\n - Develop and maintain financial-crime typologies, investigative intelligence and threat assessment based on internal investigations, external intelligence, and regulatory guidance; translate these insights into control improvements, targeted training and intelligence briefings.\n\n - Partner with Transaction Monitoring, Onboarding and EDD, Sanctions, Fraud, Legal and regional MLROs to address systemic threats and implement coordinated risk-mitigation measures.\n\n - Build and maintain investigative playbooks, investigative analysis, typology context and case documentation standards and quality-assurance frameworks tailored to B2B fintech, complex law-enforcement referrals, regulatory information request, partner-bank inquiries and partner due-diligence reviews..\n\n - Support internal audits, independent reviews and regulatory inquiries with clear documentation, case files and briefings on investigative methodologies and outcomes.\n\n - Provide day-to-day guidance, peer reviews and typology training to investigators and analysts across the broader Financial Crime Compliance team.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 8+ years of dedicated experience in AML/CFT investigations, financial intelligence or special investigations within cross-border payments, global fintech, merchant acquiring or international corporate and commercial banking.\n\n - Deep understanding of cross-border payment mechanisms, including SWIFT, local ACH and clearing schemes, and FX; business payment flows; merchant acquiring; and corporate entity structures, including complex shareholding, shell companies and beneficial ownership.\n\n - A proven track record of independently conducting and documenting complex, multi-layered financial crime investigations from initiation through documented findings, risk recommendations and support to the MLRO-led regulatory reporting process.\n\n - Solid working knowledge of global AML/CTF and sanctions regulatory frameworks, including, where applicable,FATF recommendations, FinCEN/BSA, FCA, AUSTRAC,MAS and other relevant local regulatory requirements.\n\n - A strong analytical mindset, with experience querying, synthesising and interpreting large datasets of transactional and customer data.\n\n - Exceptional written communication skills, demonstrated through investigative narratives and SAR/STR drafting, with the ability to articulate complex financial crime risks to non-compliance stakeholders, including Product and Engineering.\n\n - Comfort working in a high-growth and rapidly evolving fintech environment, managing competing priorities under tight deadlines.\n\n\n\nPreferred qualifications:\n\n - A professional certification such as CAMS, CFE or an equivalent ICA diploma.\n\n - Practical experience with data querying and visualisation tools such as SQL, Python, Tableau or network/link analysis software.\n\n - Experience investigating financial crime risks in digital assets or crypto rails, or embedded finance/BaaS integrations.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7544af11-698a-49b1-b332-da07cca07ac3","title":"Senior Manager, Financial Crime Investigations & Intelligence","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T02:03:03.703+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7544af11-698a-49b1-b332-da07cca07ac3","applyUrl":"https://jobs.ashbyhq.com/airwallex/7544af11-698a-49b1-b332-da07cca07ac3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
What you'll do
As the Senior Manager, Financial Crime Investigations & Intelligence, you’ll lead proactive, complex, and high-risk anti-money laundering and financial crime investigations across Airwallex’s global financial infrastructure. You’ll act as an investigative subject-matter expert and operational lead, helping identify and mitigate risks across cross-border payments, corporate accounts, cards, FX and embedded finance. This role is based in Singapore or Malaysia, 5 days per week.
Responsibilities:
Lead end-to-end investigations into complex financial crime typologies involving cross-border payment flows, multi-currency corporate accounts, complex ownership structures, cross-product financial-crime risks, KYB/UBO considerations and high-risk corridors.
Oversee case intake, triage, prioritisation and assignment for special investigations, ensuring matters requiring enhanced investigative expertise are resolved thoroughly and within established SLAs.
Lead financial-crime-related internal fraud and insider-threat investigations where employees or insiders may be involved in fraud, collusion with external parties, misuse of access or other conduct with a financial-crime nexus. Partner with Fraud, Infosec, People/HR, Employment Legal and senior management. Provide evidence-based findings and risk-based recommendations.
Analyse layered international transactions across payment rails including SWIFT, local clearing rails, card schemes and alternative payment methods to trace illicit fund movements, identify beneficial owners and uncover hidden counterparty networks.
Provide investigative analysis, suspect and typology recommendations, quality assurance and escalation support for SAR/STR cases, enabling MLROs to make final filing decisions in accordance with local requirements.
Translate investigative findings into actionable feedback for Risk, Data and Engineering teams to calibrate transaction monitoring rules, improve automated detection models and address control vulnerabilities.
Develop and maintain financial-crime typologies, investigative intelligence and threat assessment based on internal investigations, external intelligence, and regulatory guidance; translate these insights into control improvements, targeted training and intelligence briefings.
Partner with Transaction Monitoring, Onboarding and EDD, Sanctions, Fraud, Legal and regional MLROs to address systemic threats and implement coordinated risk-mitigation measures.
Build and maintain investigative playbooks, investigative analysis, typology context and case documentation standards and quality-assurance frameworks tailored to B2B fintech, complex law-enforcement referrals, regulatory information request, partner-bank inquiries and partner due-diligence reviews..
Support internal audits, independent reviews and regulatory inquiries with clear documentation, case files and briefings on investigative methodologies and outcomes.
Provide day-to-day guidance, peer reviews and typology training to investigators and analysts across the broader Financial Crime Compliance team.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
8+ years of dedicated experience in AML/CFT investigations, financial intelligence or special investigations within cross-border payments, global fintech, merchant acquiring or international corporate and commercial banking.
Deep understanding of cross-border payment mechanisms, including SWIFT, local ACH and clearing schemes, and FX; business payment flows; merchant acquiring; and corporate entity structures, including complex shareholding, shell companies and beneficial ownership.
A proven track record of independently conducting and documenting complex, multi-layered financial crime investigations from initiation through documented findings, risk recommendations and support to the MLRO-led regulatory reporting process.
Solid working knowledge of global AML/CTF and sanctions regulatory frameworks, including, where applicable,FATF recommendations, FinCEN/BSA, FCA, AUSTRAC,MAS and other relevant local regulatory requirements.
A strong analytical mindset, with experience querying, synthesising and interpreting large datasets of transactional and customer data.
Exceptional written communication skills, demonstrated through investigative narratives and SAR/STR drafting, with the ability to articulate complex financial crime risks to non-compliance stakeholders, including Product and Engineering.
Comfort working in a high-growth and rapidly evolving fintech environment, managing competing priorities under tight deadlines.
Preferred qualifications:
A professional certification such as CAMS, CFE or an equivalent ICA diploma.
Practical experience with data querying and visualisation tools such as SQL, Python, Tableau or network/link analysis software.
Experience investigating financial crime risks in digital assets or crypto rails, or embedded finance/BaaS integrations.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\n\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\nWhat you'll do\n\nAs the Senior Manager, Financial Crime Investigations & Intelligence, you’ll lead proactive, complex, and high-risk anti-money laundering and financial crime investigations across Airwallex’s global financial infrastructure. You’ll act as an investigative subject-matter expert and operational lead, helping identify and mitigate risks across cross-border payments, corporate accounts, cards, FX and embedded finance. This role is based in Singapore or Malaysia, 5 days per week.\n\n\n\nResponsibilities:\n\n - Lead end-to-end investigations into complex financial crime typologies involving cross-border payment flows, multi-currency corporate accounts, complex ownership structures, cross-product financial-crime risks, KYB/UBO considerations and high-risk corridors.\n\n - Oversee case intake, triage, prioritisation and assignment for special investigations, ensuring matters requiring enhanced investigative expertise are resolved thoroughly and within established SLAs.\n\n - Lead financial-crime-related internal fraud and insider-threat investigations where employees or insiders may be involved in fraud, collusion with external parties, misuse of access or other conduct with a financial-crime nexus. Partner with Fraud, Infosec, People/HR, Employment Legal and senior management. Provide evidence-based findings and risk-based recommendations.\n\n - Analyse layered international transactions across payment rails including SWIFT, local clearing rails, card schemes and alternative payment methods to trace illicit fund movements, identify beneficial owners and uncover hidden counterparty networks.\n\n - Provide investigative analysis, suspect and typology recommendations, quality assurance and escalation support for SAR/STR cases, enabling MLROs to make final filing decisions in accordance with local requirements.\n\n - Translate investigative findings into actionable feedback for Risk, Data and Engineering teams to calibrate transaction monitoring rules, improve automated detection models and address control vulnerabilities.\n\n - Develop and maintain financial-crime typologies, investigative intelligence and threat assessment based on internal investigations, external intelligence, and regulatory guidance; translate these insights into control improvements, targeted training and intelligence briefings.\n\n - Partner with Transaction Monitoring, Onboarding and EDD, Sanctions, Fraud, Legal and regional MLROs to address systemic threats and implement coordinated risk-mitigation measures.\n\n - Build and maintain investigative playbooks, investigative analysis, typology context and case documentation standards and quality-assurance frameworks tailored to B2B fintech, complex law-enforcement referrals, regulatory information request, partner-bank inquiries and partner due-diligence reviews..\n\n - Support internal audits, independent reviews and regulatory inquiries with clear documentation, case files and briefings on investigative methodologies and outcomes.\n\n - Provide day-to-day guidance, peer reviews and typology training to investigators and analysts across the broader Financial Crime Compliance team.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 8+ years of dedicated experience in AML/CFT investigations, financial intelligence or special investigations within cross-border payments, global fintech, merchant acquiring or international corporate and commercial banking.\n\n - Deep understanding of cross-border payment mechanisms, including SWIFT, local ACH and clearing schemes, and FX; business payment flows; merchant acquiring; and corporate entity structures, including complex shareholding, shell companies and beneficial ownership.\n\n - A proven track record of independently conducting and documenting complex, multi-layered financial crime investigations from initiation through documented findings, risk recommendations and support to the MLRO-led regulatory reporting process.\n\n - Solid working knowledge of global AML/CTF and sanctions regulatory frameworks, including, where applicable,FATF recommendations, FinCEN/BSA, FCA, AUSTRAC,MAS and other relevant local regulatory requirements.\n\n - A strong analytical mindset, with experience querying, synthesising and interpreting large datasets of transactional and customer data.\n\n - Exceptional written communication skills, demonstrated through investigative narratives and SAR/STR drafting, with the ability to articulate complex financial crime risks to non-compliance stakeholders, including Product and Engineering.\n\n - Comfort working in a high-growth and rapidly evolving fintech environment, managing competing priorities under tight deadlines.\n\n\n\nPreferred qualifications:\n\n - A professional certification such as CAMS, CFE or an equivalent ICA diploma.\n\n - Practical experience with data querying and visualisation tools such as SQL, Python, Tableau or network/link analysis software.\n\n - Experience investigating financial crime risks in digital assets or crypto rails, or embedded finance/BaaS integrations.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1a2dd586-6e66-46aa-8729-76f7faba2d47","title":"Senior Manager, Financial Crime Investigations & Intelligence","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T02:04:20.346+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1a2dd586-6e66-46aa-8729-76f7faba2d47","applyUrl":"https://jobs.ashbyhq.com/airwallex/1a2dd586-6e66-46aa-8729-76f7faba2d47/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.
As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.
It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.
If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.
What you'll do
As the Senior Manager, Financial Crime Investigations & Intelligence, you’ll lead proactive, complex, and high-risk anti-money laundering and financial crime investigations across Airwallex’s global financial infrastructure. You’ll act as an investigative subject-matter expert and operational lead, helping identify and mitigate risks across cross-border payments, corporate accounts, cards, FX and embedded finance. This role is based in Singapore or Malaysia, 5 days per week.
Responsibilities:
Lead end-to-end investigations into complex financial crime typologies involving cross-border payment flows, multi-currency corporate accounts, complex ownership structures, cross-product financial-crime risks, KYB/UBO considerations and high-risk corridors.
Oversee case intake, triage, prioritisation and assignment for special investigations, ensuring matters requiring enhanced investigative expertise are resolved thoroughly and within established SLAs.
Lead financial-crime-related internal fraud and insider-threat investigations where employees or insiders may be involved in fraud, collusion with external parties, misuse of access or other conduct with a financial-crime nexus. Partner with Fraud, Infosec, People/HR, Employment Legal and senior management. Provide evidence-based findings and risk-based recommendations.
Analyse layered international transactions across payment rails including SWIFT, local clearing rails, card schemes and alternative payment methods to trace illicit fund movements, identify beneficial owners and uncover hidden counterparty networks.
Provide investigative analysis, suspect and typology recommendations, quality assurance and escalation support for SAR/STR cases, enabling MLROs to make final filing decisions in accordance with local requirements.
Translate investigative findings into actionable feedback for Risk, Data and Engineering teams to calibrate transaction monitoring rules, improve automated detection models and address control vulnerabilities.
Develop and maintain financial-crime typologies, investigative intelligence and threat assessment based on internal investigations, external intelligence, and regulatory guidance; translate these insights into control improvements, targeted training and intelligence briefings.
Partner with Transaction Monitoring, Onboarding and EDD, Sanctions, Fraud, Legal and regional MLROs to address systemic threats and implement coordinated risk-mitigation measures.
Build and maintain investigative playbooks, investigative analysis, typology context and case documentation standards and quality-assurance frameworks tailored to B2B fintech, complex law-enforcement referrals, regulatory information request, partner-bank inquiries and partner due-diligence reviews..
Support internal audits, independent reviews and regulatory inquiries with clear documentation, case files and briefings on investigative methodologies and outcomes.
Provide day-to-day guidance, peer reviews and typology training to investigators and analysts across the broader Financial Crime Compliance team.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
8+ years of dedicated experience in AML/CFT investigations, financial intelligence or special investigations within cross-border payments, global fintech, merchant acquiring or international corporate and commercial banking.
Deep understanding of cross-border payment mechanisms, including SWIFT, local ACH and clearing schemes, and FX; business payment flows; merchant acquiring; and corporate entity structures, including complex shareholding, shell companies and beneficial ownership.
A proven track record of independently conducting and documenting complex, multi-layered financial crime investigations from initiation through documented findings, risk recommendations and support to the MLRO-led regulatory reporting process.
Solid working knowledge of global AML/CTF and sanctions regulatory frameworks, including, where applicable,FATF recommendations, FinCEN/BSA, FCA, AUSTRAC,MAS and other relevant local regulatory requirements.
A strong analytical mindset, with experience querying, synthesising and interpreting large datasets of transactional and customer data.
Exceptional written communication skills, demonstrated through investigative narratives and SAR/STR drafting, with the ability to articulate complex financial crime risks to non-compliance stakeholders, including Product and Engineering.
Comfort working in a high-growth and rapidly evolving fintech environment, managing competing priorities under tight deadlines.
Preferred qualifications:
A professional certification such as CAMS, CFE or an equivalent ICA diploma.
Practical experience with data querying and visualisation tools such as SQL, Python, Tableau or network/link analysis software.
Experience investigating financial crime risks in digital assets or crypto rails, or embedded finance/BaaS integrations.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\n\n\nRegulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.\n\nAs Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.\n\nIt's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.\n\nIf you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.\n\n\n\nWhat you'll do\n\nAs the Senior Manager, Financial Crime Investigations & Intelligence, you’ll lead proactive, complex, and high-risk anti-money laundering and financial crime investigations across Airwallex’s global financial infrastructure. You’ll act as an investigative subject-matter expert and operational lead, helping identify and mitigate risks across cross-border payments, corporate accounts, cards, FX and embedded finance. This role is based in Singapore or Malaysia, 5 days per week.\n\n\n\nResponsibilities:\n\n - Lead end-to-end investigations into complex financial crime typologies involving cross-border payment flows, multi-currency corporate accounts, complex ownership structures, cross-product financial-crime risks, KYB/UBO considerations and high-risk corridors.\n\n - Oversee case intake, triage, prioritisation and assignment for special investigations, ensuring matters requiring enhanced investigative expertise are resolved thoroughly and within established SLAs.\n\n - Lead financial-crime-related internal fraud and insider-threat investigations where employees or insiders may be involved in fraud, collusion with external parties, misuse of access or other conduct with a financial-crime nexus. Partner with Fraud, Infosec, People/HR, Employment Legal and senior management. Provide evidence-based findings and risk-based recommendations.\n\n - Analyse layered international transactions across payment rails including SWIFT, local clearing rails, card schemes and alternative payment methods to trace illicit fund movements, identify beneficial owners and uncover hidden counterparty networks.\n\n - Provide investigative analysis, suspect and typology recommendations, quality assurance and escalation support for SAR/STR cases, enabling MLROs to make final filing decisions in accordance with local requirements.\n\n - Translate investigative findings into actionable feedback for Risk, Data and Engineering teams to calibrate transaction monitoring rules, improve automated detection models and address control vulnerabilities.\n\n - Develop and maintain financial-crime typologies, investigative intelligence and threat assessment based on internal investigations, external intelligence, and regulatory guidance; translate these insights into control improvements, targeted training and intelligence briefings.\n\n - Partner with Transaction Monitoring, Onboarding and EDD, Sanctions, Fraud, Legal and regional MLROs to address systemic threats and implement coordinated risk-mitigation measures.\n\n - Build and maintain investigative playbooks, investigative analysis, typology context and case documentation standards and quality-assurance frameworks tailored to B2B fintech, complex law-enforcement referrals, regulatory information request, partner-bank inquiries and partner due-diligence reviews..\n\n - Support internal audits, independent reviews and regulatory inquiries with clear documentation, case files and briefings on investigative methodologies and outcomes.\n\n - Provide day-to-day guidance, peer reviews and typology training to investigators and analysts across the broader Financial Crime Compliance team.\n\n\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\n\n\nMinimum qualifications:\n\n - 8+ years of dedicated experience in AML/CFT investigations, financial intelligence or special investigations within cross-border payments, global fintech, merchant acquiring or international corporate and commercial banking.\n\n - Deep understanding of cross-border payment mechanisms, including SWIFT, local ACH and clearing schemes, and FX; business payment flows; merchant acquiring; and corporate entity structures, including complex shareholding, shell companies and beneficial ownership.\n\n - A proven track record of independently conducting and documenting complex, multi-layered financial crime investigations from initiation through documented findings, risk recommendations and support to the MLRO-led regulatory reporting process.\n\n - Solid working knowledge of global AML/CTF and sanctions regulatory frameworks, including, where applicable,FATF recommendations, FinCEN/BSA, FCA, AUSTRAC,MAS and other relevant local regulatory requirements.\n\n - A strong analytical mindset, with experience querying, synthesising and interpreting large datasets of transactional and customer data.\n\n - Exceptional written communication skills, demonstrated through investigative narratives and SAR/STR drafting, with the ability to articulate complex financial crime risks to non-compliance stakeholders, including Product and Engineering.\n\n - Comfort working in a high-growth and rapidly evolving fintech environment, managing competing priorities under tight deadlines.\n\n\n\nPreferred qualifications:\n\n - A professional certification such as CAMS, CFE or an equivalent ICA diploma.\n\n - Practical experience with data querying and visualisation tools such as SQL, Python, Tableau or network/link analysis software.\n\n - Experience investigating financial crime risks in digital assets or crypto rails, or embedded finance/BaaS integrations.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"14dfecc4-c09f-4336-b6c8-67c4eab5d792","title":"Manager, Inbound Sales, SME & Growth","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"VN - Ho Chi Minh City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T09:12:00.074+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Vietnam","addressCountry":"Vietnam","addressLocality":"Ho Chi Minh City"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/14dfecc4-c09f-4336-b6c8-67c4eab5d792","applyUrl":"https://jobs.ashbyhq.com/airwallex/14dfecc4-c09f-4336-b6c8-67c4eab5d792/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Vietnam business scales.
What you'll do
We are looking for a hands-on Sales Manager to lead and develop our sales representative team while strengthening commercial execution across the SME customer lifecycle. You will combine people leadership, sales management, commercial operations and performance analytics to improve funnel conversion, customer outcomes and revenue performance.
You will work across the full funnel, from lead generation and qualification through conversion, onboarding, retention and expansion. This role is based in Vietnam.
Responsibilities:
Own inbound sales targets, setting clear goals, priorities, operating rhythms and execution plans.
Define team KPIs and performance standards across lead response, qualification, discovery, follow-up, conversion, revenue contribution and handover quality.
Run team meetings, pipeline reviews, one-to-ones, call reviews and performance reviews.
Build a disciplined lead-management process that improves response times, qualification quality, conversion and sales velocity.
Own full-funnel performance analytics: productivity, conversion, revenue, forecasting, retention, expansion and customer health.
Maintain high standards for CRM hygiene, pipeline visibility and activity quality, and improve forecasting accuracy.
Use data, customer feedback and frontline insights to diagnose gaps and recommend corrective actions.
Hire, onboard, train and develop the inbound sales team through regular coaching, feedback and performance reviews.
Coach reps on discovery, needs analysis, solution positioning, objection handling, negotiation, follow-up and closing.
Partner with Marketing and Sales Operations to improve lead quality, campaigns, routing, attribution, CRM processes and reporting.
Build a high-performing, insight-led commercial organisation with clear accountability across the customer lifecycle.
Act as a hands-on leader who balances people management, operational execution and strategic problem-solving.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
4–5+ years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.
Demonstrated experience in B2B sales, inbound sales, telesales or another high-volume, lead-driven sales environment.
Experience leading, coaching or mentoring sales representatives or another quota-carrying team.
A track record of delivering against revenue, conversion or other commercial targets.
Strong understanding of inbound sales funnels, lead qualification, CRM discipline, pipeline management, forecasting and performance reporting.
Experience using data to diagnose funnel performance and improve sales processes.
Experience setting targets, managing performance and establishing effective operating rhythms.
Excellent coaching, communication, stakeholder management and problem-solving skills.
Ability to balance team leadership with hands-on involvement in customer and deal conversations.
Strong commercial judgement, ownership, resilience and a customer-first mindset.
Ability to operate effectively in a fast-paced, changing environment.
Professional fluency in English and Vietnamese.
Preferred qualifications:
Experience building processes, playbooks, reporting frameworks or operating models from the ground up.
Experience managing a high-velocity SME or inbound sales motion.
Experience supporting cross-sell, upsell, renewal or customer health initiatives.
Background in consulting, strategy, business operations, revenue operations or management consulting.
Experience with Salesforce or comparable CRM and commercial reporting tools.
Bachelor’s degree in Business, Finance, Economics, Engineering or a related discipline
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Vietnam business scales.\n\nWhat you'll do\n\nWe are looking for a hands-on Sales Manager to lead and develop our sales representative team while strengthening commercial execution across the SME customer lifecycle. You will combine people leadership, sales management, commercial operations and performance analytics to improve funnel conversion, customer outcomes and revenue performance.\n\nYou will work across the full funnel, from lead generation and qualification through conversion, onboarding, retention and expansion. This role is based in Vietnam.\n\nResponsibilities:\n\n - Own inbound sales targets, setting clear goals, priorities, operating rhythms and execution plans.\n\n - Define team KPIs and performance standards across lead response, qualification, discovery, follow-up, conversion, revenue contribution and handover quality.\n\n - Run team meetings, pipeline reviews, one-to-ones, call reviews and performance reviews.\n\n - Build a disciplined lead-management process that improves response times, qualification quality, conversion and sales velocity.\n\n - Own full-funnel performance analytics: productivity, conversion, revenue, forecasting, retention, expansion and customer health.\n\n - Maintain high standards for CRM hygiene, pipeline visibility and activity quality, and improve forecasting accuracy.\n\n - Use data, customer feedback and frontline insights to diagnose gaps and recommend corrective actions.\n\n - Hire, onboard, train and develop the inbound sales team through regular coaching, feedback and performance reviews.\n\n - Coach reps on discovery, needs analysis, solution positioning, objection handling, negotiation, follow-up and closing.\n\n - Partner with Marketing and Sales Operations to improve lead quality, campaigns, routing, attribution, CRM processes and reporting.\n\n - Build a high-performing, insight-led commercial organisation with clear accountability across the customer lifecycle.\n\n - Act as a hands-on leader who balances people management, operational execution and strategic problem-solving.\n\nWho you are\n\nWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - 4–5+ years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.\n\n - Demonstrated experience in B2B sales, inbound sales, telesales or another high-volume, lead-driven sales environment.\n\n - Experience leading, coaching or mentoring sales representatives or another quota-carrying team.\n\n - A track record of delivering against revenue, conversion or other commercial targets.\n\n - Strong understanding of inbound sales funnels, lead qualification, CRM discipline, pipeline management, forecasting and performance reporting.\n\n - Experience using data to diagnose funnel performance and improve sales processes.\n\n - Experience setting targets, managing performance and establishing effective operating rhythms.\n\n - Excellent coaching, communication, stakeholder management and problem-solving skills.\n\n - Ability to balance team leadership with hands-on involvement in customer and deal conversations.\n\n - Strong commercial judgement, ownership, resilience and a customer-first mindset.\n\n - Ability to operate effectively in a fast-paced, changing environment.\n\n - Professional fluency in English and Vietnamese.\n\nPreferred qualifications:\n\n - Experience building processes, playbooks, reporting frameworks or operating models from the ground up.\n\n - Experience managing a high-velocity SME or inbound sales motion.\n\n - Experience supporting cross-sell, upsell, renewal or customer health initiatives.\n\n - Background in consulting, strategy, business operations, revenue operations or management consulting.\n\n - Experience with Salesforce or comparable CRM and commercial reporting tools.\n\n - Bachelor’s degree in Business, Finance, Economics, Engineering or a related discipline\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"44d9d2a3-b1e1-4d9a-a557-7bbcdb2e670f","title":"Account Executive, Travel","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Philadelphia","address":{"postalAddress":{"postalCode":"19103","addressRegion":"Pennsylvania","addressCountry":"United States","addressLocality":"Philadelphia"}}},{"location":"US - Miami","address":{"postalAddress":{"postalCode":"33131","addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"US - Portland","address":{"postalAddress":{"addressRegion":"Oregon","addressCountry":"United States"}}},{"location":"US - Washington DC","address":{"postalAddress":{"postalCode":"20005","addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}}},{"location":"US - Denver","address":{"postalAddress":{"postalCode":"80202","addressRegion":"Colorado","addressCountry":"United States","addressLocality":"Denver"}}},{"location":"US - Dallas","address":{"postalAddress":{"postalCode":"75201","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}}},{"location":"US - Salt Lake City","address":{"postalAddress":{"postalCode":"84101","addressRegion":"Utah","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"US - Tampa","address":{"postalAddress":{"postalCode":"33602","addressRegion":"Florida","addressCountry":"United States","addressLocality":"Tampa"}}},{"location":"US - Kansas City","address":{"postalAddress":{"postalCode":"64105","addressRegion":"Missouri","addressCountry":"United States","addressLocality":"Kansas City"}}},{"location":"US - Indianapolis","address":{"postalAddress":{"postalCode":"46204","addressRegion":"Indiana","addressCountry":"United States","addressLocality":"Indianapolis"}}},{"location":"US - Houston","address":{"postalAddress":{"postalCode":"77002","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Houston"}}},{"location":"US - San Antonio","address":{"postalAddress":{"postalCode":"78205","addressRegion":"Texas ","addressCountry":"United States","addressLocality":"San Antonio"}}},{"location":"US - Sacramento","address":{"postalAddress":{"postalCode":"95814","addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}}},{"location":"US - Austin","address":{"postalAddress":{"postalCode":"78701","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"US - Charlotte","address":{"postalAddress":{"postalCode":"28202","addressRegion":"North Carolina","addressCountry":"United States","addressLocality":"Charlotte"}}},{"location":"US - Raleigh","address":{"postalAddress":{"postalCode":"27601","addressRegion":"North Carolina","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"US - Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - San Diego","address":{"postalAddress":{"postalCode":"92101","addressRegion":"California","addressCountry":"United States","addressLocality":"San Diego"}}},{"location":"US - Irvine","address":{"postalAddress":{"postalCode":"92612","addressRegion":"California","addressCountry":"United States","addressLocality":"Irvine"}}},{"location":"US - Oklahoma City","address":{"postalAddress":{"postalCode":"73102","addressRegion":"Oklahoma","addressCountry":"United States","addressLocality":"Oklahoma City"}}},{"location":"US - California","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States"}}},{"location":"US - Las Vegas","address":{"postalAddress":{"postalCode":"89101","addressRegion":"Nevada","addressCountry":"United States","addressLocality":"Las Vegas"}}},{"location":"US - Phoenix","address":{"postalAddress":{"postalCode":"85004","addressRegion":"Arizona","addressCountry":"United States","addressLocality":"Phoenix"}}},{"location":"US - Los Angeles","address":{"postalAddress":{"postalCode":"90401","addressRegion":"California","addressCountry":"United States","addressLocality":"Los Angeles"}}},{"location":"US - Boise","address":{"postalAddress":{"postalCode":"83702","addressRegion":"Idaho","addressCountry":"United States","addressLocality":"Boise"}}},{"location":"US - Milwaukee","address":{"postalAddress":{"postalCode":"53202","addressRegion":"Wisconsin","addressCountry":"United States","addressLocality":"Milwaukee"}}},{"location":"US - Arizona","address":{"postalAddress":{"addressRegion":"Arizona","addressCountry":"United States"}}},{"location":"US - Florida","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States"}}},{"location":"US - Atlanta","address":{"postalAddress":{"postalCode":"30308","addressRegion":"Atlanta","addressCountry":"United States","addressLocality":"Atlanta"}}},{"location":"US - Nashville","address":{"postalAddress":{"postalCode":"37203","addressRegion":"Tennessee","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"US - Chicago","address":{"postalAddress":{"postalCode":"60606","addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"US - Boston","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}}],"publishedAt":"2026-11-04T17:22:25.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/44d9d2a3-b1e1-4d9a-a557-7bbcdb2e670f","applyUrl":"https://jobs.ashbyhq.com/airwallex/44d9d2a3-b1e1-4d9a-a557-7bbcdb2e670f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
Join the SME & Growth travel team and help travel businesses solve complex financial challenges across borders. You'll lead the full sales cycle, from prospecting through close, translating industry pain points such as supplier payouts, FX exposure, reconciliation, and fragmented payment flows into compelling Airwallex solutions.
Own the full sales cycle for travel businesses, from prospecting through close, across complex buying environments.
Build a robust pipeline through targeted outreach, industry events, strategic networking, and relationships across the travel vertical.
Develop trusted relationships with travel businesses and expand opportunities across new travel sub-verticals.
Partner with Legal, Finance, Strategy, and other internal teams to structure successful partnerships.
Improve customer outcomes by helping travel businesses use Airwallex's platform to address cross-border payments, currency exposure, reconciliation, and fragmented payment flows.
This remote role is based in the United States.
What we're looking for
Essentials
3+ years of inside and/or field sales experience closing net-new business in a high-growth company, with experience in travel, fintech, and/or international payments.
A customer-focused, consultative approach to sales.
Experience leading the full sales cycle, from prospecting to close, in complex buying environments.
A track record of building and managing a robust pipeline through targeted outreach, industry events, strategic networking, and professional relationships.
Strong pitching, negotiation, and relationship-building skills.
Experience collaborating cross-functionally with teams such as Legal, Finance, and Strategy.
Bachelor's degree or equivalent experience.
Proven track record of building and maintaining strong travel industry relationships, with an established network of key decision-makers across OTAs, tour operators or hotel and flight consolidators
Preferred
A passion for financial technology and its impact on global business.
A collaborative mindset, with the ability to work effectively across teams and cultures.
A track record of consistently meeting or exceeding sales targets.
Excellent communication skills, including the ability to translate technical concepts into compelling business value.
A professional network within the travel industry.
Willingness and ability to travel for business meetings and conferences.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\n\nJoin the SME & Growth travel team and help travel businesses solve complex financial challenges across borders. You'll lead the full sales cycle, from prospecting through close, translating industry pain points such as supplier payouts, FX exposure, reconciliation, and fragmented payment flows into compelling Airwallex solutions.\n\n - Own the full sales cycle for travel businesses, from prospecting through close, across complex buying environments.\n\n - Build a robust pipeline through targeted outreach, industry events, strategic networking, and relationships across the travel vertical.\n\n - Develop trusted relationships with travel businesses and expand opportunities across new travel sub-verticals.\n\n - Partner with Legal, Finance, Strategy, and other internal teams to structure successful partnerships.\n\n - Improve customer outcomes by helping travel businesses use Airwallex's platform to address cross-border payments, currency exposure, reconciliation, and fragmented payment flows.\n\n\n\nThis remote role is based in the United States. \n\n\n\nWhat we're looking for\nEssentials\n\n - 3+ years of inside and/or field sales experience closing net-new business in a high-growth company, with experience in travel, fintech, and/or international payments.\n\n - A customer-focused, consultative approach to sales.\n\n - Experience leading the full sales cycle, from prospecting to close, in complex buying environments.\n\n - A track record of building and managing a robust pipeline through targeted outreach, industry events, strategic networking, and professional relationships.\n\n - Strong pitching, negotiation, and relationship-building skills.\n\n - Experience collaborating cross-functionally with teams such as Legal, Finance, and Strategy.\n\n - Bachelor's degree or equivalent experience.\n\n - Proven track record of building and maintaining strong travel industry relationships, with an established network of key decision-makers across OTAs, tour operators or hotel and flight consolidators\n\nPreferred\n\n - A passion for financial technology and its impact on global business.\n\n - A collaborative mindset, with the ability to work effectively across teams and cultures.\n\n - A track record of consistently meeting or exceeding sales targets.\n\n - Excellent communication skills, including the ability to translate technical concepts into compelling business value.\n\n - A professional network within the travel industry.\n\n - Willingness and ability to travel for business meetings and conferences.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$150K – $300K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$150K - $300K","compensationTiers":[{"id":"984a1adf-8364-444e-b477-18cab1755ca5","tierSummary":"Estimated OTE $150K – $300K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"25c8b584-2f29-4b43-9322-249c36531f96","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5bd713d0-1800-495a-8f68-dcda619dea71","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f5e52fff-8149-4b3c-9265-3dc508d2e9ee","summary":"Estimated OTE $150K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":300000}]}},{"id":"13453382-1b0c-4b0a-923d-967e80a6caeb","title":"FP&A Manager","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T03:25:34.587+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/13453382-1b0c-4b0a-923d-967e80a6caeb","applyUrl":"https://jobs.ashbyhq.com/airwallex/13453382-1b0c-4b0a-923d-967e80a6caeb/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
This role will be a key member of the AWX Finance team. As a Manager in the Finance & Strategy team, you will be responsible for supporting the financial planning and analysis function across AWX globally. You will assist in providing strategic financial insights, analyzing business performance, and contributing to decision-making processes. Reporting to the Associate Director FP&A, you will work closely with cross-functional teams and various stakeholders across Finance to ensure accurate financial forecasting, budgeting, and reporting.
Responsibilities:
Support quarterly and annual budgeting and forecasting processes, ensuring accuracy and consistency to achieve Airwallex’s short & long-term goals
Maintain and update existing reports, models and dashboards for regular financial reporting to stakeholders
Assist in analyzing key performance indicators (KPIs) and financial data, providing insights and reports on areas of concern to business partners.
Collaborate with stakeholder and business partners to conduct in-depth financial analysis to manage costs, identify optimisation opportunities and evaluate division profitability
Support ongoing enhancement of AWX management reporting system
Collaborate with cross-functional finance teams on finance-wide projects and contribute to process improvements opportunities across Finance
What you will bring:
Minimum 7 years of relevant experience, with a Bachelor's degree in finance, accounting, or a related field. CPA or equivalent advanced finance qualification preferred
Sound knowledge of financial analysis and planning, especially in budgeting, forecasting, cost allocations, accounting principles and developing financial models
Prior experience or understanding of financial services and fintech businesses is a plus
Strong attention to detail, analytical in nature, with ability to synthesize complex financial data into clear insights
Proficiency with G-Suite, Microsoft Excel or other spreadsheet tools. Experience with SQL, data visualisation tools, financial software and management reporting systems will be advantageous
Foster a culture of high performance, collaboration and continuous improvement within the Finance & Strategy function
Self-motivated and entrepreneurial mindset, able to work independently and manage multiple priorities in a fast paced environment.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nThis role will be a key member of the AWX Finance team. As a Manager in the Finance & Strategy team, you will be responsible for supporting the financial planning and analysis function across AWX globally. You will assist in providing strategic financial insights, analyzing business performance, and contributing to decision-making processes. Reporting to the Associate Director FP&A, you will work closely with cross-functional teams and various stakeholders across Finance to ensure accurate financial forecasting, budgeting, and reporting.\n\nResponsibilities:\n\n - Support quarterly and annual budgeting and forecasting processes, ensuring accuracy and consistency to achieve Airwallex’s short & long-term goals\n\n - Maintain and update existing reports, models and dashboards for regular financial reporting to stakeholders\n\n - Assist in analyzing key performance indicators (KPIs) and financial data, providing insights and reports on areas of concern to business partners.\n\n - Collaborate with stakeholder and business partners to conduct in-depth financial analysis to manage costs, identify optimisation opportunities and evaluate division profitability\n\n - Support ongoing enhancement of AWX management reporting system\n\n - Collaborate with cross-functional finance teams on finance-wide projects and contribute to process improvements opportunities across Finance\n\nWhat you will bring:\n\n - Minimum 7 years of relevant experience, with a Bachelor's degree in finance, accounting, or a related field. CPA or equivalent advanced finance qualification preferred\n\n - Sound knowledge of financial analysis and planning, especially in budgeting, forecasting, cost allocations, accounting principles and developing financial models\n\n - Prior experience or understanding of financial services and fintech businesses is a plus\n\n - Strong attention to detail, analytical in nature, with ability to synthesize complex financial data into clear insights\n\n - Proficiency with G-Suite, Microsoft Excel or other spreadsheet tools. Experience with SQL, data visualisation tools, financial software and management reporting systems will be advantageous\n\n - Foster a culture of high performance, collaboration and continuous improvement within the Finance & Strategy function\n\n - Self-motivated and entrepreneurial mindset, able to work independently and manage multiple priorities in a fast paced environment.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c30935a5-149b-4923-a363-d4f9b2d40d68","title":"Senior Manager, Financial Crime Compliance, Suspicious Activity Reporting","department":"Regulatory & Compliance","team":"Financial Crime Compliance","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-31T05:34:35.540+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/c30935a5-149b-4923-a363-d4f9b2d40d68","applyUrl":"https://jobs.ashbyhq.com/airwallex/c30935a5-149b-4923-a363-d4f9b2d40d68/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the role
Reporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures
Responsibilities:
Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.
Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.
Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.
Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.
Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.
Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.
Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.
Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.
Perform any ad-hoc tasks required by the line manager.
What you will bring:
Degree qualified or at least 8 years of working experience in the FCC space.
Proven track record of working in an AML/CTF or fraud investigations role.
Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.
Understanding of financial-crime risks, typologies and risk-based review practices.
Sound judgement, ownership and the ability to work independently in a fast-paced environment.
Excellent written and verbal communication skills, with strong attention to detail.
Experience in FinTech or start-up experience is strongly preferred.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the role\n\nReporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures\n\n\n\nResponsibilities:\n\n - Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.\n\n - Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.\n\n - Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.\n\n - Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.\n\n - Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.\n\n - Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.\n\n - Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.\n\n - Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.\n\n - Perform any ad-hoc tasks required by the line manager.\n\n\n\nWhat you will bring:\n\n - Degree qualified or at least 8 years of working experience in the FCC space.\n\n - Proven track record of working in an AML/CTF or fraud investigations role.\n\n - Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.\n\n - Understanding of financial-crime risks, typologies and risk-based review practices.\n\n - Sound judgement, ownership and the ability to work independently in a fast-paced environment.\n\n - Excellent written and verbal communication skills, with strong attention to detail.\n\n - Experience in FinTech or start-up experience is strongly preferred.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d61e1145-3645-42e6-8a73-824552816245","title":"Account Executive, Travel","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - New York","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-04T17:22:18.036+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/d61e1145-3645-42e6-8a73-824552816245","applyUrl":"https://jobs.ashbyhq.com/airwallex/d61e1145-3645-42e6-8a73-824552816245/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
Join the SME & Growth travel team and help travel businesses solve complex financial challenges across borders. You'll lead the full sales cycle, from prospecting through close, translating industry pain points such as supplier payouts, FX exposure, reconciliation, and fragmented payment flows into compelling Airwallex solutions.
Own the full sales cycle for travel businesses, from prospecting through close, across complex buying environments.
Build a robust pipeline through targeted outreach, industry events, strategic networking, and relationships across the travel vertical.
Develop trusted relationships with travel businesses and expand opportunities across new travel sub-verticals.
Partner with Legal, Finance, Strategy, and other internal teams to structure successful partnerships.
Improve customer outcomes by helping travel businesses use Airwallex's platform to address cross-border payments, currency exposure, reconciliation, and fragmented payment flows.
This hybrid role is based in San Francisco or New York.
What we're looking for
Essentials
3+ years of inside and/or field sales experience closing net-new business in a high-growth company, with experience in travel, fintech, and/or international payments.
A customer-focused, consultative approach to sales.
Experience leading the full sales cycle, from prospecting to close, in complex buying environments.
A track record of building and managing a robust pipeline through targeted outreach, industry events, strategic networking, and professional relationships.
Strong pitching, negotiation, and relationship-building skills.
Experience collaborating cross-functionally with teams such as Legal, Finance, and Strategy.
Bachelor's degree or equivalent experience.
Proven track record of building and maintaining strong travel industry relationships, with an established network of key decision-makers across OTAs, tour operators or hotel and flight consolidators
Preferred
A passion for financial technology and its impact on global business.
A collaborative mindset, with the ability to work effectively across teams and cultures.
A track record of consistently meeting or exceeding sales targets.
Excellent communication skills, including the ability to translate technical concepts into compelling business value.
A professional network within the travel industry.
Willingness and ability to travel for business meetings and conferences.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nHow you'll make impact\n\n\nJoin the SME & Growth travel team and help travel businesses solve complex financial challenges across borders. You'll lead the full sales cycle, from prospecting through close, translating industry pain points such as supplier payouts, FX exposure, reconciliation, and fragmented payment flows into compelling Airwallex solutions.\n\n - Own the full sales cycle for travel businesses, from prospecting through close, across complex buying environments.\n\n - Build a robust pipeline through targeted outreach, industry events, strategic networking, and relationships across the travel vertical.\n\n - Develop trusted relationships with travel businesses and expand opportunities across new travel sub-verticals.\n\n - Partner with Legal, Finance, Strategy, and other internal teams to structure successful partnerships.\n\n - Improve customer outcomes by helping travel businesses use Airwallex's platform to address cross-border payments, currency exposure, reconciliation, and fragmented payment flows.\n\n\n\nThis hybrid role is based in San Francisco or New York. \n\n\n\nWhat we're looking for\nEssentials\n\n - 3+ years of inside and/or field sales experience closing net-new business in a high-growth company, with experience in travel, fintech, and/or international payments.\n\n - A customer-focused, consultative approach to sales.\n\n - Experience leading the full sales cycle, from prospecting to close, in complex buying environments.\n\n - A track record of building and managing a robust pipeline through targeted outreach, industry events, strategic networking, and professional relationships.\n\n - Strong pitching, negotiation, and relationship-building skills.\n\n - Experience collaborating cross-functionally with teams such as Legal, Finance, and Strategy.\n\n - Bachelor's degree or equivalent experience.\n\n - Proven track record of building and maintaining strong travel industry relationships, with an established network of key decision-makers across OTAs, tour operators or hotel and flight consolidators\n\nPreferred\n\n - A passion for financial technology and its impact on global business.\n\n - A collaborative mindset, with the ability to work effectively across teams and cultures.\n\n - A track record of consistently meeting or exceeding sales targets.\n\n - Excellent communication skills, including the ability to translate technical concepts into compelling business value.\n\n - A professional network within the travel industry.\n\n - Willingness and ability to travel for business meetings and conferences.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$180K – $300K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$180K - $300K","compensationTiers":[{"id":"9546c02f-6c49-43c6-98e6-98395add5a10","tierSummary":"Estimated OTE $180K – $300K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"ba1eee06-1816-4eb6-8fe3-59030fc5b876","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a06a9275-5583-417c-aab9-782b3499e882","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3301c75b-58fa-4cb4-a6d5-4236091cd92a","summary":"Estimated OTE $180K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":300000}]}},{"id":"107cf576-e1c8-4953-b4b5-18095cea1b01","title":"Account Executive, Commercial","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T16:13:06.301+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"78701","addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/107cf576-e1c8-4953-b4b5-18095cea1b01","applyUrl":"https://jobs.ashbyhq.com/airwallex/107cf576-e1c8-4953-b4b5-18095cea1b01/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This role is based in Austin.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis role is based in Austin. \n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$164K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$164K - $182K","compensationTiers":[{"id":"24392055-ab77-4dfd-8a1e-f64476c96fb4","tierSummary":"OTE $164K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"9b0d8a5e-2aa3-4aa5-8c5e-2a6636d7cf31","summary":"OTE $164K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":164000,"maxValue":182000},{"id":"b020527d-f3bf-4f53-93e7-ea75408c5a5d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ea3faf4b-6d25-4dbe-825b-d75b2f1eaba9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":164000,"maxValue":182000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"71f26943-e6bc-4ae0-bb40-3d5d8968511a","title":"Senior Solutions Engineer (HK)","department":"Merchant Services","team":"Solutions Engineering","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T08:17:37.358+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/71f26943-e6bc-4ae0-bb40-3d5d8968511a","applyUrl":"https://jobs.ashbyhq.com/airwallex/71f26943-e6bc-4ae0-bb40-3d5d8968511a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Staff/Senior Solutions Engineer, you’ll partner with Account Executives to design solutions that solve critical business challenges throughout the pre-sales, solution design and implementation processes. You’ll build proof-of-concept applications on Airwallex, deliver technical demonstrations and help clients visualise the successful target state.
Guide customers and partners through multi-system REST API integrations, troubleshoot technical issues and apply best practices to create a strong developer experience.
Provide strategic insights to Product and Engineering teams on improvements that reduce time to go live, remove friction and accelerate time to transaction.
Own technical deliverables across the end-to-end project delivery lifecycle, ensuring they’re captured and delivered against the project plan.
Work closely with engineers, product managers, sales teams and C-level stakeholders to deliver compliant solutions that meet customer goals across APAC.
This role is based in Hong Kong, with the expectation that you’ll work from the office five days a week.
Essentials
A bachelor’s degree in a STEM discipline, with strong academic achievement.
5+ years of experience in a customer-facing engineering role such as Solutions Consultant, Solutions Architect, Sales Engineer or IT Consultant.
Strong problem-solving skills and comfort working with customers, partners and engineering teams to develop new products and solutions.
Working knowledge of at least one major programming language, such as PHP, Ruby, Python, JavaScript or Java.
Experience integrating RESTful APIs into web applications.
Professional-level or native English and Mandarin communication skills, as you’ll work with customers across APAC.
Preferred
Experience in payments, fintech or financial services.
Experience integrating with major accounting platforms such as Xero, NetSuite, Fusion Cloud or QuickBooks.
Experience developing proof-of-concept applications and delivering technical demonstrations to customers.
Strong executive engagement skills, with the ability to build credibility and relationships with decision-makers at all levels.
Strong organisational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.
Merchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.
The mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.
This is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Staff/Senior Solutions Engineer, you’ll partner with Account Executives to design solutions that solve critical business challenges throughout the pre-sales, solution design and implementation processes. You’ll build proof-of-concept applications on Airwallex, deliver technical demonstrations and help clients visualise the successful target state.\n\n \n\n - Guide customers and partners through multi-system REST API integrations, troubleshoot technical issues and apply best practices to create a strong developer experience.\n\n - Provide strategic insights to Product and Engineering teams on improvements that reduce time to go live, remove friction and accelerate time to transaction.\n\n - Own technical deliverables across the end-to-end project delivery lifecycle, ensuring they’re captured and delivered against the project plan.\n\n - Work closely with engineers, product managers, sales teams and C-level stakeholders to deliver compliant solutions that meet customer goals across APAC.\n\n \n\nThis role is based in Hong Kong, with the expectation that you’ll work from the office five days a week.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n \n\n - A bachelor’s degree in a STEM discipline, with strong academic achievement.\n\n - 5+ years of experience in a customer-facing engineering role such as Solutions Consultant, Solutions Architect, Sales Engineer or IT Consultant.\n\n - Strong problem-solving skills and comfort working with customers, partners and engineering teams to develop new products and solutions.\n\n - Working knowledge of at least one major programming language, such as PHP, Ruby, Python, JavaScript or Java.\n\n - Experience integrating RESTful APIs into web applications.\n\n - Professional-level or native English and Mandarin communication skills, as you’ll work with customers across APAC.\n\n \n\nPreferred\n\n \n\n - Experience in payments, fintech or financial services.\n\n - Experience integrating with major accounting platforms such as Xero, NetSuite, Fusion Cloud or QuickBooks.\n\n - Experience developing proof-of-concept applications and delivering technical demonstrations to customers.\n\n - Strong executive engagement skills, with the ability to build credibility and relationships with decision-makers at all levels.\n\n - Strong organisational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nMerchant Services at Airwallex is made up of two teams: Solutions Engineering and Technical Support, working together to turn customer-facing technical work into product progress. Across both teams, we help businesses design, integrate, launch, optimize, and scale on Airwallex's global financial infrastructure, covering solution architecture, delivery, technical account management, optimisation, and support.\n\n \n\nThe mandate is simple: solve for the customer in front of us, and build for the customers we haven't met yet. Sitting close to Product, Engineering, and Design means the patterns you see in real customer integrations can become better APIs, documentation, tooling, onboarding paths, and product capabilities. The hard part is doing both at once: shipping for today's customer without losing the signal that improves the product for the next.\n\n \n\nThis is a team for people who can earn trust with builders, reason through complex systems, communicate clearly, and stay grounded in commercial outcomes. If you want to work at the intersection of agentic finance, customer impact, and product development, this is where your work compounds.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"538f4578-256a-4f92-9157-4a3f810a82da","title":"Director, International Expansion — CEO Office","department":"Operations","team":"CEO Office","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T17:20:24.939+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/538f4578-256a-4f92-9157-4a3f810a82da","applyUrl":"https://jobs.ashbyhq.com/airwallex/538f4578-256a-4f92-9157-4a3f810a82da/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The CEO Office partners directly with Airwallex's executive leadership on the company's most important priorities. We work across regions and functions to shape the company's direction, solve complex problems, and turn ambitious ideas into reality.
International expansion is a core strategic priority for Airwallex. As we continue to build a truly global financial platform, we are expanding into new markets, securing regulatory licences, deepening our local financial infrastructure, and bringing new products to customers around the world.
We operate at the intersection of strategy, regulation, product, and execution, working closely with leaders across Product, Engineering, Legal, Risk, Finance, and Operations. The team combines strategic thinking with an entrepreneurial, hands-on approach to building and scaling our international presence.
As Director, International Expansion, you will lead Airwallex's expansion into new markets globally, shaping where and how we grow and building the regulatory, product, and operational foundations to succeed.
You will own a portfolio of market-entry initiatives end to end, from evaluating opportunities and defining entry strategies through licensing, product localisation, operational readiness, and commercial launch.
Reporting to the CEO's Chief of Staff, you will lead a lean team and work directly with senior executives to influence strategic decisions, mobilise cross-functional teams, and overcome the complex challenges of entering new markets.
This is a high-impact leadership role for someone who combines strategic judgment, an entrepreneurial mindset, and the ability to translate ambitious plans into tangible outcomes. You will build and lead the expansion function while remaining directly involved in the most strategically important and complex market-entry initiatives.
Lead global expansion strategy: Own the strategy and execution of Airwallex's expansion into new markets globally. Evaluate and prioritise market opportunities, define entry strategies, and recommend where and how Airwallex should invest to establish and scale its presence.
Own market entry end to end: Lead expansion initiatives from initial market assessment through regulatory authorisation, entity establishment, product readiness, and operational launch. Take accountability for delivering market entries and navigating the strategic and execution challenges along the way.
Define regulatory and operating models: Work closely with Legal, Compliance, Risk, and Finance to determine the optimal licensing, legal entity, and operating structures for each market. Translate regulatory requirements into practical, scalable business models that support Airwallex's long-term ambitions.
Influence product and infrastructure strategy: Partner with Product and Engineering leadership to shape local product capabilities, payment infrastructure, and market-specific roadmaps. Identify opportunities to deepen Airwallex's presence through new licences, direct payment-system access, and expanded product offerings.
Lead a high-performing team: Manage and develop a lean team, setting clear priorities, providing strategic guidance, and driving accountability across multiple markets. Personally lead the highest-priority or most complex initiatives while building the team's capabilities.
Drive executive alignment and investment decisions: Work directly with the CEO's Chief of Staff and senior executives to shape expansion priorities, resolve critical trade-offs, secure resources, and drive timely decisions. Present clear recommendations on market opportunities, regulatory strategy, investment requirements, and launch readiness.
Build external relationships: Partner with local regulators, financial institutions, payment networks, advisers, and other strategic stakeholders to support regulatory approvals, establish local capabilities, and unlock new market opportunities.
Build a scalable expansion engine: Develop repeatable frameworks, tools, and operating processes that enable Airwallex to expand faster and more efficiently. Leverage AI and automation to improve regulatory intelligence, market analysis, execution tracking, and cross-functional coordination.
Drive broader CEO Office priorities: Support or lead high-impact strategic initiatives beyond international expansion, working across the business to solve complex problems, shape company-level decisions, and drive execution on critical priorities.
Minimum qualifications:
Intellectually curious, resilient, and hungry to win. You thrive on solving difficult problems, challenge conventional thinking, learn quickly, and have the drive and persistence to turn ambitious goals into results.
Significant experience in strategy, international expansion, business operations, or related roles, ideally in fintech, payments, banking, or other high-growth technology businesses.
Strong strategic and commercial judgment, with the ability to navigate ambiguity, evaluate complex trade-offs, and translate big-picture thinking into practical execution.
Demonstrated ability to lead teams and complex cross-functional initiatives, influence senior stakeholders, and drive outcomes in fast-paced environments.
Exceptional analytical, problem-solving, and communication skills, with the ability to simplify complexity, make sound decisions, and engage effectively with executive leadership.
Entrepreneurial, hands-on mindset with a strong sense of ownership and willingness to get into the details to make things happen.
Preferred qualifications:
Proven track record of leading international market entries, including regulatory licensing, market-entry strategy, and operational launches.
Experience in fintech, payments, or financial services, with an understanding of regulatory frameworks, financial infrastructure, and the interplay between licensing, product, and commercial strategy.
Experience building and leading high-performing teams in high-growth, cross-functional environments.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe CEO Office partners directly with Airwallex's executive leadership on the company's most important priorities. We work across regions and functions to shape the company's direction, solve complex problems, and turn ambitious ideas into reality.\n\nInternational expansion is a core strategic priority for Airwallex. As we continue to build a truly global financial platform, we are expanding into new markets, securing regulatory licences, deepening our local financial infrastructure, and bringing new products to customers around the world.\n\nWe operate at the intersection of strategy, regulation, product, and execution, working closely with leaders across Product, Engineering, Legal, Risk, Finance, and Operations. The team combines strategic thinking with an entrepreneurial, hands-on approach to building and scaling our international presence.\n\n\n\n\nWHAT YOU'LL DO\n\nAs Director, International Expansion, you will lead Airwallex's expansion into new markets globally, shaping where and how we grow and building the regulatory, product, and operational foundations to succeed.\n\nYou will own a portfolio of market-entry initiatives end to end, from evaluating opportunities and defining entry strategies through licensing, product localisation, operational readiness, and commercial launch.\n\nReporting to the CEO's Chief of Staff, you will lead a lean team and work directly with senior executives to influence strategic decisions, mobilise cross-functional teams, and overcome the complex challenges of entering new markets.\n\nThis is a high-impact leadership role for someone who combines strategic judgment, an entrepreneurial mindset, and the ability to translate ambitious plans into tangible outcomes. You will build and lead the expansion function while remaining directly involved in the most strategically important and complex market-entry initiatives.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead global expansion strategy: Own the strategy and execution of Airwallex's expansion into new markets globally. Evaluate and prioritise market opportunities, define entry strategies, and recommend where and how Airwallex should invest to establish and scale its presence.\n\n - Own market entry end to end: Lead expansion initiatives from initial market assessment through regulatory authorisation, entity establishment, product readiness, and operational launch. Take accountability for delivering market entries and navigating the strategic and execution challenges along the way.\n\n - Define regulatory and operating models: Work closely with Legal, Compliance, Risk, and Finance to determine the optimal licensing, legal entity, and operating structures for each market. Translate regulatory requirements into practical, scalable business models that support Airwallex's long-term ambitions.\n\n - Influence product and infrastructure strategy: Partner with Product and Engineering leadership to shape local product capabilities, payment infrastructure, and market-specific roadmaps. Identify opportunities to deepen Airwallex's presence through new licences, direct payment-system access, and expanded product offerings.\n\n - Lead a high-performing team: Manage and develop a lean team, setting clear priorities, providing strategic guidance, and driving accountability across multiple markets. Personally lead the highest-priority or most complex initiatives while building the team's capabilities.\n\n - Drive executive alignment and investment decisions: Work directly with the CEO's Chief of Staff and senior executives to shape expansion priorities, resolve critical trade-offs, secure resources, and drive timely decisions. Present clear recommendations on market opportunities, regulatory strategy, investment requirements, and launch readiness.\n\n - Build external relationships: Partner with local regulators, financial institutions, payment networks, advisers, and other strategic stakeholders to support regulatory approvals, establish local capabilities, and unlock new market opportunities.\n\n - Build a scalable expansion engine: Develop repeatable frameworks, tools, and operating processes that enable Airwallex to expand faster and more efficiently. Leverage AI and automation to improve regulatory intelligence, market analysis, execution tracking, and cross-functional coordination.\n\n - Drive broader CEO Office priorities: Support or lead high-impact strategic initiatives beyond international expansion, working across the business to solve complex problems, shape company-level decisions, and drive execution on critical priorities.\n\n\n\n\nWHO YOU ARE\n\nMinimum qualifications:\n\n - Intellectually curious, resilient, and hungry to win. You thrive on solving difficult problems, challenge conventional thinking, learn quickly, and have the drive and persistence to turn ambitious goals into results.\n\n - Significant experience in strategy, international expansion, business operations, or related roles, ideally in fintech, payments, banking, or other high-growth technology businesses.\n\n - Strong strategic and commercial judgment, with the ability to navigate ambiguity, evaluate complex trade-offs, and translate big-picture thinking into practical execution.\n\n - Demonstrated ability to lead teams and complex cross-functional initiatives, influence senior stakeholders, and drive outcomes in fast-paced environments.\n\n - Exceptional analytical, problem-solving, and communication skills, with the ability to simplify complexity, make sound decisions, and engage effectively with executive leadership.\n\n - Entrepreneurial, hands-on mindset with a strong sense of ownership and willingness to get into the details to make things happen.\n\nPreferred qualifications:\n\n - Proven track record of leading international market entries, including regulatory licensing, market-entry strategy, and operational launches.\n\n - Experience in fintech, payments, or financial services, with an understanding of regulatory frameworks, financial infrastructure, and the interplay between licensing, product, and commercial strategy.\n\n - Experience building and leading high-performing teams in high-growth, cross-functional environments.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bda4f3ce-d8a1-457c-9731-3855063a1ac2","title":"Senior Manager, FP&A (Consolidation and G&A)","department":"Finance & Corporate Development","team":"Finance & Strategy","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T13:26:47.864+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/bda4f3ce-d8a1-457c-9731-3855063a1ac2","applyUrl":"https://jobs.ashbyhq.com/airwallex/bda4f3ce-d8a1-457c-9731-3855063a1ac2/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll own Airwallex’s consolidated management P&L view and financial outlook, helping senior leaders understand performance, assess trade-offs and allocate resources. You’ll also be the lead finance partner to our corporate functions, including Operations, Finance, Regulatory & Compliance, Legal, People & Talent, and Communications & Government Affairs.
This is a hands-on role that combines rigorous financial planning and analysis with business partnership. You’ll work through the details, connect the implications across the business, and help leaders make informed decisions about investment, capacity and efficiency.
Lead consolidated planning and forecasting. Own the annual budget and quarterly forecast process, bringing together inputs across revenue, gross profit and operating expenditure. Challenge assumptions, resolve inconsistencies across plans, and ensure alignment with Airwallex’s strategic priorities, long-range plan and EBITDA targets.
Translate company-wide performance into decisions. Lead monthly management reporting and performance reviews, explaining the drivers of results and their implications for the outlook. Identify material risks and opportunities, build scenarios to assess trade-offs, and recommend actions to senior management.
Partner with corporate leaders on resource allocation. Translate business priorities into headcount and spending plans, evaluate investment requests and vendor commitments, and challenge assumptions. Help leaders prioritise resources while balancing financial discipline with capacity, service quality and control requirements.
Partner with People & Talent on workforce planning. Build and maintain the consolidated headcount and employee cost forecast with finance and business owners. Assess the implications of hiring pace, workforce mix and organisational changes, and keep hiring plans, budgets and forecasts aligned.
Drive operating leverage across corporate functions. Develop cost, capacity and productivity measures suited to each function. Evaluate opportunities through automation, process improvements and vendor arrangements, and track whether investments deliver the expected outcomes.
Strengthen FP&A tools, data and processes. Stay hands-on with financial models and analysis, partnering with Accounting, Data and Finance Architecture to improve reporting accuracy and planning consistency. Use AI and automation to simplify recurring work, improve forecasting and enable faster investigation of business questions.
You'll work from our London office three days a week.
A bachelor's degree in Finance, Accounting, Economics, a quantitative discipline, or equivalent practical experience.
10+ years of progressive FP&A or related finance experience, with clear ownership of consolidated budgeting, forecasting, and management reporting in high-growth businesses.
Strong understanding of the full P&L and underlying accounting, with the ability to connect operational drivers, accruals, expense timing and one-off items to financial performance and forecast assumptions.
Experience partnering with corporate functions on headcount, employee costs, operating expenditure and investment decisions, including constructively challenging resource requests and assessing business cases.
Advanced financial modelling skills in Excel or Google Sheets, including driver-based forecasting and scenario analysis using large datasets.
A track record of translating complex financial analysis into clear recommendations for senior, non-finance stakeholders, with the judgement and confidence to influence decisions.
A hands-on approach and strong execution discipline: comfortable investigating data, resolving discrepancies and coordinating planning cycles across teams, with experience building or improving FP&A processes in a changing environment.
FP&A experience in a fast-growing technology or fintech company, ideally with global exposure to SaaS, payments or multi-region business models.
Early-career training in Big 4 audit, deals or transaction services, investment banking, private equity or consulting, followed by in-house corporate finance experience.
Hands-on experience with modern FP&A or BI tools such as Pigment, Anaplan, Databricks, Tableau or Looker, and experience extracting data with SQL.
Practical experience applying AI or automation to financial analysis, planning or reporting workflows.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You own the outcome and you don't wait for permission to fix what's broken.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Finance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.
This is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll own Airwallex’s consolidated management P&L view and financial outlook, helping senior leaders understand performance, assess trade-offs and allocate resources. You’ll also be the lead finance partner to our corporate functions, including Operations, Finance, Regulatory & Compliance, Legal, People & Talent, and Communications & Government Affairs.\n\nThis is a hands-on role that combines rigorous financial planning and analysis with business partnership. You’ll work through the details, connect the implications across the business, and help leaders make informed decisions about investment, capacity and efficiency.\n\n - Lead consolidated planning and forecasting. Own the annual budget and quarterly forecast process, bringing together inputs across revenue, gross profit and operating expenditure. Challenge assumptions, resolve inconsistencies across plans, and ensure alignment with Airwallex’s strategic priorities, long-range plan and EBITDA targets.\n\n - Translate company-wide performance into decisions. Lead monthly management reporting and performance reviews, explaining the drivers of results and their implications for the outlook. Identify material risks and opportunities, build scenarios to assess trade-offs, and recommend actions to senior management.\n\n - Partner with corporate leaders on resource allocation. Translate business priorities into headcount and spending plans, evaluate investment requests and vendor commitments, and challenge assumptions. Help leaders prioritise resources while balancing financial discipline with capacity, service quality and control requirements.\n\n - Partner with People & Talent on workforce planning. Build and maintain the consolidated headcount and employee cost forecast with finance and business owners. Assess the implications of hiring pace, workforce mix and organisational changes, and keep hiring plans, budgets and forecasts aligned.\n\n - Drive operating leverage across corporate functions. Develop cost, capacity and productivity measures suited to each function. Evaluate opportunities through automation, process improvements and vendor arrangements, and track whether investments deliver the expected outcomes.\n\n - Strengthen FP&A tools, data and processes. Stay hands-on with financial models and analysis, partnering with Accounting, Data and Finance Architecture to improve reporting accuracy and planning consistency. Use AI and automation to simplify recurring work, improve forecasting and enable faster investigation of business questions.\n\nYou'll work from our London office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor's degree in Finance, Accounting, Economics, a quantitative discipline, or equivalent practical experience.\n\n - 10+ years of progressive FP&A or related finance experience, with clear ownership of consolidated budgeting, forecasting, and management reporting in high-growth businesses.\n\n - Strong understanding of the full P&L and underlying accounting, with the ability to connect operational drivers, accruals, expense timing and one-off items to financial performance and forecast assumptions.\n\n - Experience partnering with corporate functions on headcount, employee costs, operating expenditure and investment decisions, including constructively challenging resource requests and assessing business cases.\n\n - Advanced financial modelling skills in Excel or Google Sheets, including driver-based forecasting and scenario analysis using large datasets.\n\n - A track record of translating complex financial analysis into clear recommendations for senior, non-finance stakeholders, with the judgement and confidence to influence decisions.\n\n - A hands-on approach and strong execution discipline: comfortable investigating data, resolving discrepancies and coordinating planning cycles across teams, with experience building or improving FP&A processes in a changing environment.\n\n\nPREFERRED\n\n - FP&A experience in a fast-growing technology or fintech company, ideally with global exposure to SaaS, payments or multi-region business models.\n\n - Early-career training in Big 4 audit, deals or transaction services, investment banking, private equity or consulting, followed by in-house corporate finance experience.\n\n - Hands-on experience with modern FP&A or BI tools such as Pigment, Anaplan, Databricks, Tableau or Looker, and experience extracting data with SQL.\n\n - Practical experience applying AI or automation to financial analysis, planning or reporting workflows.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You simplify complexity rather than hiding behind it.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nFinance & Corporate Development helps Airwallex grow with control. We’re a trusted partner to the business, providing actionable insights on performance, supporting market and product expansion and helping to shape the future of our product. We ensure that Airwallex meets its financial reporting, tax and safeguarding obligations globally. We work with existing and prospective investors to raise capital and ensure it is deployed effectively.\n\nThis is a team for people who want to reimagine how the CFO office works. We’re looking for founder-like energy, high integrity and a passion for technology. You’ll thrive here if you enjoy working cross-functionally, think from first principles and can balance speed of execution with analytical precision.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e72f18bd-991e-4ac2-8707-7c8e8040f927","title":"Senior Counsel, Product Legal (Yield)","department":"Legal","team":"Product Legal","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T16:05:45.825+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e72f18bd-991e-4ac2-8707-7c8e8040f927","applyUrl":"https://jobs.ashbyhq.com/airwallex/e72f18bd-991e-4ac2-8707-7c8e8040f927/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is scaling its Yield product across existing and new markets, creating complex legal and regulatory questions across product design, partner arrangements, customer documentation and launch execution. You'll be the embedded legal partner helping the product team turn those questions into practical solutions.
Own legal support for the global Yield Product team from product design and ideation through launch, market expansion and ongoing product changes.
Advise on the legal and regulatory requirements for launching Yield, or equivalent products, in new jurisdictions, working closely with local regulatory colleagues and external counsel.
Translate complex, cross-jurisdictional requirements into practical product decisions, including product requirements, customer terms, disclosures and launch-readiness materials.
Build trusted relationships with Product, Regulatory Legal, Regulatory Compliance, Licensing, Risk, Product Marketing, Operations and regulated partners, becoming the go-to legal expert for how Yield works and how it can grow responsibly.
Develop scalable legal playbooks, launch checklists, governance processes and repeatable approaches that help the team expand efficiently while minimizing local risk.
Partner across jurisdictions and time zones, including with colleagues and product leaders based in Australia, and coordinate advice across Singapore, the United States, Canada, Australia, Europe and other relevant markets.
This role is based in Singapore.
Qualified lawyer (Singapore or common law jurisdiction), JD, or equivalent law degree
7+ years of post-qualification legal experience, including experience at a top-tier law firm or in a comparable financial-services legal environment.
Experience advising on investment products, wealth management, discretionary or non-discretionary investment management, broker-dealer arrangements, custodial relationships, investment-management structures or related customer disclosures and documentation.
Strong regulatory advisory and product counseling experience with a reputable law firm, financial institution or fintech, including meaningful experience advising on wealth-management products.
Experience advising on licensing or the establishment of investment services, ideally including a U.S. broker-dealer or FINRA-regulated service, product or equivalent arrangement in another jurisdiction.
A track record of working strategically with non-lawyers and translating legal and regulatory requirements into practical, commercially minded solutions.
Strong stakeholder-management and communication skills, with the ability to work effectively with Product, Compliance, Risk, Operations, Marketing, external counsel, regulated partners and senior stakeholders across multiple jurisdictions.
The ability to manage complex, cross-jurisdictional legal work streams, prioritize competing demands and own advice from product ideation through launch and expansion.
Curiosity and learning agility, with a willingness to understand unfamiliar regulatory frameworks, markets and customer needs.
In-house legal experience in fintech, financial services, wealth management, asset management, securities, brokerage or another regulated financial-services environment.
Experience working with banks, broker-dealers, custodians, investment managers or other regulated partners.
Experience across securities, investment-adviser, investor-protection, fiduciary, suitability or equivalent regulatory frameworks in multiple jurisdictions.
Experience building scalable legal playbooks, product-governance processes, launch checklists or other tools that improve legal efficiency.
Experience supporting product launches or market expansion across jurisdictions such as Australia, New Zealand, Hong Kong, Singapore, the Netherlands, the United States or other relevant markets.
Comfort operating in a fast-moving, product-led environment with high standards, evolving priorities and incomplete information.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
The Yield team at Airwallex is one of our fastest-growing business units. We build the investment product that lets customers earn returns on multi-currency cash without locking it up like a traditional term deposit, connecting to money-market funds and handling KYC, settlement, and accounting behind the scenes. Following our recent market launch, we're focused on leveraging that flexibility to drive customer stickiness and long-term engagement. If you want to help scale one of Airwallex's newest, fastest-growing products across currencies and markets, this is where that work happens. If you're driven by innovation and keen to make a meaningful impact, Yield is the perfect place for you.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is scaling its Yield product across existing and new markets, creating complex legal and regulatory questions across product design, partner arrangements, customer documentation and launch execution. You'll be the embedded legal partner helping the product team turn those questions into practical solutions.\n\n - Own legal support for the global Yield Product team from product design and ideation through launch, market expansion and ongoing product changes.\n\n - Advise on the legal and regulatory requirements for launching Yield, or equivalent products, in new jurisdictions, working closely with local regulatory colleagues and external counsel.\n\n - Translate complex, cross-jurisdictional requirements into practical product decisions, including product requirements, customer terms, disclosures and launch-readiness materials.\n\n - Build trusted relationships with Product, Regulatory Legal, Regulatory Compliance, Licensing, Risk, Product Marketing, Operations and regulated partners, becoming the go-to legal expert for how Yield works and how it can grow responsibly.\n\n - Develop scalable legal playbooks, launch checklists, governance processes and repeatable approaches that help the team expand efficiently while minimizing local risk.\n\n - Partner across jurisdictions and time zones, including with colleagues and product leaders based in Australia, and coordinate advice across Singapore, the United States, Canada, Australia, Europe and other relevant markets.\n\n\n\nThis role is based in Singapore.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - Qualified lawyer (Singapore or common law jurisdiction), JD, or equivalent law degree \n\n - 7+ years of post-qualification legal experience, including experience at a top-tier law firm or in a comparable financial-services legal environment.\n\n - Experience advising on investment products, wealth management, discretionary or non-discretionary investment management, broker-dealer arrangements, custodial relationships, investment-management structures or related customer disclosures and documentation.\n\n - Strong regulatory advisory and product counseling experience with a reputable law firm, financial institution or fintech, including meaningful experience advising on wealth-management products.\n\n - Experience advising on licensing or the establishment of investment services, ideally including a U.S. broker-dealer or FINRA-regulated service, product or equivalent arrangement in another jurisdiction.\n\n - A track record of working strategically with non-lawyers and translating legal and regulatory requirements into practical, commercially minded solutions.\n\n - Strong stakeholder-management and communication skills, with the ability to work effectively with Product, Compliance, Risk, Operations, Marketing, external counsel, regulated partners and senior stakeholders across multiple jurisdictions.\n\n - The ability to manage complex, cross-jurisdictional legal work streams, prioritize competing demands and own advice from product ideation through launch and expansion.\n\n - Curiosity and learning agility, with a willingness to understand unfamiliar regulatory frameworks, markets and customer needs.\n\n\n\n\nPREFERRED\n\n - In-house legal experience in fintech, financial services, wealth management, asset management, securities, brokerage or another regulated financial-services environment.\n\n - Experience working with banks, broker-dealers, custodians, investment managers or other regulated partners.\n\n - Experience across securities, investment-adviser, investor-protection, fiduciary, suitability or equivalent regulatory frameworks in multiple jurisdictions.\n\n - Experience building scalable legal playbooks, product-governance processes, launch checklists or other tools that improve legal efficiency.\n\n - Experience supporting product launches or market expansion across jurisdictions such as Australia, New Zealand, Hong Kong, Singapore, the Netherlands, the United States or other relevant markets.\n\n - Comfort operating in a fast-moving, product-led environment with high standards, evolving priorities and incomplete information.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're consistently looking to take on new and diverse challenges, expand your knowledge beyond your current areas of expertise, and are comfortable stepping outside your comfort zone to do it.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Yield team at Airwallex is one of our fastest-growing business units. We build the investment product that lets customers earn returns on multi-currency cash without locking it up like a traditional term deposit, connecting to money-market funds and handling KYC, settlement, and accounting behind the scenes. Following our recent market launch, we're focused on leveraging that flexibility to drive customer stickiness and long-term engagement. If you want to help scale one of Airwallex's newest, fastest-growing products across currencies and markets, this is where that work happens. If you're driven by innovation and keen to make a meaningful impact, Yield is the perfect place for you.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"03869bd1-09f9-4cf9-93d3-46f134c31cae","title":"Director, Enterprise, France","department":"Enterprise Business","team":"Sales, Enterprise","employmentType":"FullTime","location":"FR - Paris","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T14:16:10.568+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/03869bd1-09f9-4cf9-93d3-46f134c31cae","applyUrl":"https://jobs.ashbyhq.com/airwallex/03869bd1-09f9-4cf9-93d3-46f134c31cae/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
We're expanding our senior commercial leadership footprint across France to accelerate growth across Airwallex's enterprise solutions. You'll lead the enterprise commercial organisation in France, combining strategic direction with operational sales execution across a complex, multi-product platform.
Lead and scale an enterprise commercial organisation of 30+ people, including three Enterprise Sales Directors, to drive performance, accountability and operational excellence across France.
Own France's enterprise KPI and total regional revenue performance, introducing the sales discipline, forecasting rigour and ways of working needed to support sustained growth.
Define and execute the enterprise commercial strategy across core target verticals, expanding market share across Airwallex's full platform, including global business accounts, FX and treasury, spend management, global payments and embedded finance.
Sponsor and help close strategic, high-value enterprise opportunities worth $2M+ in contract value, building trusted relationships with French C-suite stakeholders and navigating complex, multi-stakeholder buying processes.
Partner with regional and global leadership, Risk, Legal, Compliance, Solutions Engineering and Product to turn market insight into stronger GTM execution, product alignment and seamless enterprise client onboarding.
You'll work from our Paris, France office three days a week.
Essentials
12+ years of experience in B2B enterprise sales within high-growth fintech, payments or enterprise software/SaaS environments.
5+ years of direct people management experience, including experience managing managers and Director-level sales leaders.
A track record of leading a sizable enterprise sales organisation of 30+ people.
A personal track record of closing or sponsoring complex, multi-stakeholder enterprise deals valued at $2M+ ACV.
Experience leading sales turnarounds, implementing new ways of working and establishing high-performing sales cultures in scaling organisations.
Deep experience in complex, multi-product platform selling, such as cross-border payments, global banking infrastructure, FX and treasury or developer platform SaaS.
A pure commercial leadership background focused on revenue execution, pipeline growth and deal closing, rather than general operations or general management.
Professional fluency in French and English, and based in or willing to relocate to France.
Preferred
Commercial leadership experience at a leading fintech or enterprise SaaS company, such as Stripe, Adyen, Datadog, Snowflake, Cloudflare or MongoDB.
An established network of C-suite decision-makers across major French enterprises, technology scale-ups and multinationals, including CFOs, Treasurers, CTOs and Procurement leaders.
Strong knowledge of global banking systems, FX risk management, treasury operations, card issuing or embedded finance infrastructure.
Experience operating with high autonomy in fast-paced, matrixed and rapidly evolving environments.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You own the outcome and you don't wait for permission to fix what's broken.
You're energized by change. Your grow happens in steps, not a straight line, and priorities shift as you learn.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.
Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.
It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nWe're expanding our senior commercial leadership footprint across France to accelerate growth across Airwallex's enterprise solutions. You'll lead the enterprise commercial organisation in France, combining strategic direction with operational sales execution across a complex, multi-product platform.\n\n - Lead and scale an enterprise commercial organisation of 30+ people, including three Enterprise Sales Directors, to drive performance, accountability and operational excellence across France.\n\n - Own France's enterprise KPI and total regional revenue performance, introducing the sales discipline, forecasting rigour and ways of working needed to support sustained growth.\n\n - Define and execute the enterprise commercial strategy across core target verticals, expanding market share across Airwallex's full platform, including global business accounts, FX and treasury, spend management, global payments and embedded finance.\n\n - Sponsor and help close strategic, high-value enterprise opportunities worth $2M+ in contract value, building trusted relationships with French C-suite stakeholders and navigating complex, multi-stakeholder buying processes.\n\n - Partner with regional and global leadership, Risk, Legal, Compliance, Solutions Engineering and Product to turn market insight into stronger GTM execution, product alignment and seamless enterprise client onboarding.\n\nYou'll work from our Paris, France office three days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 12+ years of experience in B2B enterprise sales within high-growth fintech, payments or enterprise software/SaaS environments.\n\n - 5+ years of direct people management experience, including experience managing managers and Director-level sales leaders.\n\n - A track record of leading a sizable enterprise sales organisation of 30+ people.\n\n - A personal track record of closing or sponsoring complex, multi-stakeholder enterprise deals valued at $2M+ ACV.\n\n - Experience leading sales turnarounds, implementing new ways of working and establishing high-performing sales cultures in scaling organisations.\n\n - Deep experience in complex, multi-product platform selling, such as cross-border payments, global banking infrastructure, FX and treasury or developer platform SaaS.\n\n - A pure commercial leadership background focused on revenue execution, pipeline growth and deal closing, rather than general operations or general management.\n\n - Professional fluency in French and English, and based in or willing to relocate to France.\n\nPreferred\n\n - Commercial leadership experience at a leading fintech or enterprise SaaS company, such as Stripe, Adyen, Datadog, Snowflake, Cloudflare or MongoDB.\n\n - An established network of C-suite decision-makers across major French enterprises, technology scale-ups and multinationals, including CFOs, Treasurers, CTOs and Procurement leaders.\n\n - Strong knowledge of global banking systems, FX risk management, treasury operations, card issuing or embedded finance infrastructure.\n\n - Experience operating with high autonomy in fast-paced, matrixed and rapidly evolving environments.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're energized by change. Your grow happens in steps, not a straight line, and priorities shift as you learn.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nEnterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.\n\nIt's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"58bf2a8f-db3e-4686-9899-10a3a815f4aa","title":"Manager, Inbound Sales","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"HK - Hong Kong SAR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T05:49:44.336+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Hong Kong","addressCountry":"Hong Kong","addressLocality":"Hong Kong"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/58bf2a8f-db3e-4686-9899-10a3a815f4aa","applyUrl":"https://jobs.ashbyhq.com/airwallex/58bf2a8f-db3e-4686-9899-10a3a815f4aa/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Malaysia business scales.
What you’ll do
We are looking for a hands-on Sales Manager to lead and develop our sales representative team while strengthening commercial execution across the SME customer lifecycle. You will combine people leadership, sales management, commercial operations and performance analytics to improve funnel conversion, customer outcomes and revenue performance.
You will work across the full funnel, from lead generation and qualification through conversion, onboarding, retention and expansion. This role is based in Malaysia.
Responsibilities:
Own inbound sales targets, setting clear goals, priorities, operating rhythms and execution plans.
Define team KPIs and performance standards across lead response, qualification, discovery, follow-up, conversion, revenue contribution and handover quality.
Run team meetings, pipeline reviews, one-to-ones, call reviews and performance reviews.
Build a disciplined lead-management process that improves response times, qualification quality, conversion and sales velocity.
Own full-funnel performance analytics: productivity, conversion, revenue, forecasting, retention, expansion and customer health.
Maintain high standards for CRM hygiene, pipeline visibility and activity quality, and improve forecasting accuracy.
Use data, customer feedback and frontline insights to diagnose gaps and recommend corrective actions.
Hire, onboard, train and develop the inbound sales team through regular coaching, feedback and performance reviews.
Coach reps on discovery, needs analysis, solution positioning, objection handling, negotiation, follow-up and closing.
Partner with Marketing and Sales Operations to improve lead quality, campaigns, routing, attribution, CRM processes and reporting.
Build a high-performing, insight-led commercial organisation with clear accountability across the customer lifecycle.
Act as a hands-on leader who balances people management, operational execution and strategic problem-solving.
Who you are
We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
4–5+ years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.
Demonstrated experience in B2B sales, inbound sales, telesales or another high-volume, lead-driven sales environment.
At least 2+ years experience leading, coaching or mentoring sales representatives or another quota-carrying team.
A track record of delivering against revenue, conversion or other commercial targets.
Strong understanding of inbound sales funnels, lead qualification, CRM discipline, pipeline management, forecasting and performance reporting.
Experience using data to diagnose funnel performance and improve sales processes.
Experience setting targets, managing performance and establishing effective operating rhythms.
Excellent coaching, communication, stakeholder management and problem-solving skills.
Ability to balance team leadership with hands-on involvement in customer and deal conversations.
Strong commercial judgement, ownership, resilience and a customer-first mindset.
Ability to operate effectively in a fast-paced, changing environment.
Professional fluency in English and Malay.
Preferred qualifications:
Experience building processes, playbooks, reporting frameworks or operating models from the ground up.
Experience managing a high-velocity SME or inbound sales motion.
Experience supporting cross-sell, upsell, renewal or customer health initiatives.
Background in consulting, strategy, business operations, revenue operations or management consulting.
Experience with Salesforce or comparable CRM and commercial reporting tools.
Bachelor’s degree in Business, Finance, Economics, Engineering or a related discipline
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\nAbout the team\n\nThe SME & Growth team helps ambitious businesses start, scale and operate internationally. We work across acquisition, activation, retention and expansion to build a consistent, insight-led commercial engine for our customers. Our team operates in a fast-paced, highly collaborative environment, partnering closely with Sales, Account Management, Customer Success, Marketing, Operations and Product. You will have the opportunity to take ownership early, solve complex commercial problems and grow your scope as the Malaysia business scales.\n\nWhat you’ll do\n\nWe are looking for a hands-on Sales Manager to lead and develop our sales representative team while strengthening commercial execution across the SME customer lifecycle. You will combine people leadership, sales management, commercial operations and performance analytics to improve funnel conversion, customer outcomes and revenue performance.\n\nYou will work across the full funnel, from lead generation and qualification through conversion, onboarding, retention and expansion. This role is based in Malaysia.\n\nResponsibilities:\n\n - Own inbound sales targets, setting clear goals, priorities, operating rhythms and execution plans.\n\n - Define team KPIs and performance standards across lead response, qualification, discovery, follow-up, conversion, revenue contribution and handover quality.\n\n - Run team meetings, pipeline reviews, one-to-ones, call reviews and performance reviews.\n\n - Build a disciplined lead-management process that improves response times, qualification quality, conversion and sales velocity.\n\n - Own full-funnel performance analytics: productivity, conversion, revenue, forecasting, retention, expansion and customer health.\n\n - Maintain high standards for CRM hygiene, pipeline visibility and activity quality, and improve forecasting accuracy.\n\n - Use data, customer feedback and frontline insights to diagnose gaps and recommend corrective actions.\n\n - Hire, onboard, train and develop the inbound sales team through regular coaching, feedback and performance reviews.\n\n - Coach reps on discovery, needs analysis, solution positioning, objection handling, negotiation, follow-up and closing.\n\n - Partner with Marketing and Sales Operations to improve lead quality, campaigns, routing, attribution, CRM processes and reporting.\n\n - Build a high-performing, insight-led commercial organisation with clear accountability across the customer lifecycle.\n\n - Act as a hands-on leader who balances people management, operational execution and strategic problem-solving.\n\nWho you are\n\nWe’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\n\nMinimum qualifications:\n\n - 4–5+ years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.\n\n - Demonstrated experience in B2B sales, inbound sales, telesales or another high-volume, lead-driven sales environment.\n\n - At least 2+ years experience leading, coaching or mentoring sales representatives or another quota-carrying team.\n\n - A track record of delivering against revenue, conversion or other commercial targets.\n\n - Strong understanding of inbound sales funnels, lead qualification, CRM discipline, pipeline management, forecasting and performance reporting.\n\n - Experience using data to diagnose funnel performance and improve sales processes.\n\n - Experience setting targets, managing performance and establishing effective operating rhythms.\n\n - Excellent coaching, communication, stakeholder management and problem-solving skills.\n\n - Ability to balance team leadership with hands-on involvement in customer and deal conversations.\n\n - Strong commercial judgement, ownership, resilience and a customer-first mindset.\n\n - Ability to operate effectively in a fast-paced, changing environment.\n\n - Professional fluency in English and Malay.\n\nPreferred qualifications:\n\n - Experience building processes, playbooks, reporting frameworks or operating models from the ground up.\n\n - Experience managing a high-velocity SME or inbound sales motion.\n\n - Experience supporting cross-sell, upsell, renewal or customer health initiatives.\n\n - Background in consulting, strategy, business operations, revenue operations or management consulting.\n\n - Experience with Salesforce or comparable CRM and commercial reporting tools.\n\n - Bachelor’s degree in Business, Finance, Economics, Engineering or a related discipline\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e77c835b-90e8-4d77-9a44-38d2f6d929fd","title":"Staff Data Engineer, Data and AI, Customer Data Platform","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T07:55:55.790+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e77c835b-90e8-4d77-9a44-38d2f6d929fd","applyUrl":"https://jobs.ashbyhq.com/airwallex/e77c835b-90e8-4d77-9a44-38d2f6d929fd/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll build the data foundations that power Airwallex's Customer Data Platform, helping teams turn customer information into trusted, reusable data for analytics, machine learning, operational decision-making, and practical AI applications.
Own scalable ETL pipelines across batch and real-time workflows, using technologies such as Databricks, DBT, and Spark
Build reliable data foundations across data warehouses, data consumption platforms, and modern cloud data infrastructure
Develop data models and data products that support operational needs, agentic workflows, machine learning, and business intelligence including star, snowflake, normalised, and denormalised designs
Apply data engineering and AI best practices to solve practical problems in creative and scalable ways
Partner with globally distributed teams to deliver complex technical work with strong problem-solving, attention to detail, communication, and collaboration
This is an in-office role — you'll be in our Singapore office five days a week.
A bachelor’s degree or higher in Computer Science, Information Systems, Mathematics, or a related field
At least seven years of experience designing and implementing scalable ETL pipelines, including batch and streaming workflows
Experience with streaming technologies such as Apache Kafka or Apache Flink
Strong proficiency in SQL, database management systems, data warehousing, and data modelling for business intelligence, machine learning, and operational needs
Solid understanding of data schemas, including star, snowflake, normalised, and denormalised designs
Excellent analytical and problem-solving abilities, attention to detail, and effective communication and collaboration skills
An understanding of AI and an interest in applying data engineering and AI in practical and creative ways
Familiarity with Google Cloud Platform and modern data infrastructure tools, including Databricks and Airflow
Experience working with globally distributed teams
The Customer Data Platform team is building Airwallex’s trusted customer-data foundation—unifying customer entities, signals and metrics so that teams, products and AI systems can make better decisions and take action.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll build the data foundations that power Airwallex's Customer Data Platform, helping teams turn customer information into trusted, reusable data for analytics, machine learning, operational decision-making, and practical AI applications.\n\n - Own scalable ETL pipelines across batch and real-time workflows, using technologies such as Databricks, DBT, and Spark\n\n - Build reliable data foundations across data warehouses, data consumption platforms, and modern cloud data infrastructure\n\n - Develop data models and data products that support operational needs, agentic workflows, machine learning, and business intelligence including star, snowflake, normalised, and denormalised designs\n\n - Apply data engineering and AI best practices to solve practical problems in creative and scalable ways\n\n - Partner with globally distributed teams to deliver complex technical work with strong problem-solving, attention to detail, communication, and collaboration\n\nThis is an in-office role — you'll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or higher in Computer Science, Information Systems, Mathematics, or a related field\n\n - At least seven years of experience designing and implementing scalable ETL pipelines, including batch and streaming workflows\n\n - Experience with streaming technologies such as Apache Kafka or Apache Flink\n\n - Strong proficiency in SQL, database management systems, data warehousing, and data modelling for business intelligence, machine learning, and operational needs\n\n - Solid understanding of data schemas, including star, snowflake, normalised, and denormalised designs\n\n - Excellent analytical and problem-solving abilities, attention to detail, and effective communication and collaboration skills\n\n - An understanding of AI and an interest in applying data engineering and AI in practical and creative ways\n\n\nPREFERRED\n\n - Familiarity with Google Cloud Platform and modern data infrastructure tools, including Databricks and Airflow\n\n - Experience working with globally distributed teams\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Customer Data Platform team is building Airwallex’s trusted customer-data foundation—unifying customer entities, signals and metrics so that teams, products and AI systems can make better decisions and take action.\n\n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7b252696-914f-49a9-86ff-5a6b10136219","title":"Senior Data Engineer, Data and AI, Customer Data Platform","department":"Engineering","team":"Data Science","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T07:55:59.541+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/7b252696-914f-49a9-86ff-5a6b10136219","applyUrl":"https://jobs.ashbyhq.com/airwallex/7b252696-914f-49a9-86ff-5a6b10136219/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll build the data foundations that power Airwallex's Customer Data Platform, helping teams turn customer information into trusted, reusable data for analytics, machine learning, operational decision-making, and practical AI applications.
Own scalable ETL pipelines across batch and real-time workflows, using technologies such as Databricks, DBT, and Spark
Build reliable data foundations across data warehouses, data consumption platforms, and modern cloud data infrastructure
Develop data models and data products that support operational needs, agentic workflows, machine learning, and business intelligence including star, snowflake, normalised, and denormalised designs
Apply data engineering and AI best practices to solve practical problems in creative and scalable ways
Partner with globally distributed teams to deliver complex technical work with strong problem-solving, attention to detail, communication, and collaboration
This is an in-office role — you'll be in our Singapore office five days a week.
A bachelor’s degree or higher in Computer Science, Information Systems, Mathematics, or a related field
At least five years of experience designing and implementing scalable ETL pipelines, including batch and streaming workflows
Experience with streaming technologies such as Apache Kafka or Apache Flink
Strong proficiency in SQL, database management systems, data warehousing, and data modelling for business intelligence, machine learning, and operational needs
Solid understanding of data schemas, including star, snowflake, normalised, and denormalised designs
Excellent analytical and problem-solving abilities, attention to detail, and effective communication and collaboration skills
An understanding of AI and an interest in applying data engineering and AI in practical and creative ways
Familiarity with Google Cloud Platform and modern data infrastructure tools, including Databricks and Airflow
Experience working with globally distributed teams
The Customer Data Platform team is building Airwallex’s trusted customer-data foundation—unifying customer entities, signals and metrics so that teams, products and AI systems can make better decisions and take action.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll build the data foundations that power Airwallex's Customer Data Platform, helping teams turn customer information into trusted, reusable data for analytics, machine learning, operational decision-making, and practical AI applications.\n\n - Own scalable ETL pipelines across batch and real-time workflows, using technologies such as Databricks, DBT, and Spark\n\n - Build reliable data foundations across data warehouses, data consumption platforms, and modern cloud data infrastructure\n\n - Develop data models and data products that support operational needs, agentic workflows, machine learning, and business intelligence including star, snowflake, normalised, and denormalised designs\n\n - Apply data engineering and AI best practices to solve practical problems in creative and scalable ways\n\n - Partner with globally distributed teams to deliver complex technical work with strong problem-solving, attention to detail, communication, and collaboration\n\nThis is an in-office role — you'll be in our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nESSENTIALS\n\n - A bachelor’s degree or higher in Computer Science, Information Systems, Mathematics, or a related field\n\n - At least five years of experience designing and implementing scalable ETL pipelines, including batch and streaming workflows\n\n - Experience with streaming technologies such as Apache Kafka or Apache Flink\n\n - Strong proficiency in SQL, database management systems, data warehousing, and data modelling for business intelligence, machine learning, and operational needs\n\n - Solid understanding of data schemas, including star, snowflake, normalised, and denormalised designs\n\n - Excellent analytical and problem-solving abilities, attention to detail, and effective communication and collaboration skills\n\n - An understanding of AI and an interest in applying data engineering and AI in practical and creative ways\n\n\nPREFERRED\n\n - Familiarity with Google Cloud Platform and modern data infrastructure tools, including Databricks and Airflow\n\n - Experience working with globally distributed teams\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Customer Data Platform team is building Airwallex’s trusted customer-data foundation—unifying customer entities, signals and metrics so that teams, products and AI systems can make better decisions and take action.\n\n \n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b8f4838a-256c-4ccd-b255-ea5b96560f6d","title":"Senior Manager, Revenue Strategy & Enablement, EMEA ","department":"Strategy & Operations","team":"Revenue Strategy & Operations","employmentType":"FullTime","location":"UK - London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T07:40:59.412+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/b8f4838a-256c-4ccd-b255-ea5b96560f6d","applyUrl":"https://jobs.ashbyhq.com/airwallex/b8f4838a-256c-4ccd-b255-ea5b96560f6d/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead enablement initiatives that accelerate Airwallex’s growth across EMEA, translating GTM priorities into programs that improve commercial execution across both core and new products. You’ll partner with Commercial and Revenue Strategy leaders to design onboarding, product training, coaching, content, AI tools, and systems that improve rep effectiveness, deal velocity, and time-to-productivity.
Own high-leverage enablement initiatives that support commercial growth across the funnel and improve execution across core and new products.
Deliver onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.
Build scalable content, AI tools, and systems that improve rep effectiveness and deal velocity in partnership with Revenue Operations.
Coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.
Strengthen the commercial operating rhythm through SKOs, training cadences, and feedback loops.
Improve enablement priorities by using funnel performance and sales data to identify gaps, guide coaching, and support program iteration.
You’ll work from the office you applied for three times a week.
5+ years of experience in Revenue Enablement or Sales, or a related field, ideally in financial services.
A proven track record of collaborating with commercial leaders and driving impactful enablement programs.
Experience designing and delivering sales training, onboarding, and enablement content for commercial teams.
Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.
Strong organisation skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.
A self-starter mentality, with a high degree of motivation to understand root causes and deliver successful outcomes.
Demonstrated ability to coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.
High attention to detail and a “do what it takes” attitude to own and execute high-quality work.
Experience working with Salesforce or a similar CRM and modern sales technology stacks, such as Gong, Outreach, Highspot, LMS platforms, or AI tools.
Experience in a high-growth fintech or technology scale-up environment.
Experience working with EMEA sales teams.
Experience implementing and scaling AI-enabled sales workflows and enablement programs.
Experience measuring and iterating data-driven enablement programs.
Fluency in English and German or French.
You're comfortable owning the roadmap yourself.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You value in-person collaboration and are happy being in the office three days a week.
You connect dots across functions and hold the big picture without losing grip on the details.
You come to the table with a point of view, not just a problem.
The Revenue Strategy & Enablement team at Airwallex sits at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping and coaching our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead enablement initiatives that accelerate Airwallex’s growth across EMEA, translating GTM priorities into programs that improve commercial execution across both core and new products. You’ll partner with Commercial and Revenue Strategy leaders to design onboarding, product training, coaching, content, AI tools, and systems that improve rep effectiveness, deal velocity, and time-to-productivity.\n\n - Own high-leverage enablement initiatives that support commercial growth across the funnel and improve execution across core and new products.\n\n - Deliver onboarding, product training, and enablement experiences that align with commercial goals and accelerate time-to-productivity.\n\n - Build scalable content, AI tools, and systems that improve rep effectiveness and deal velocity in partnership with Revenue Operations.\n\n - Coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.\n\n - Strengthen the commercial operating rhythm through SKOs, training cadences, and feedback loops.\n\n - Improve enablement priorities by using funnel performance and sales data to identify gaps, guide coaching, and support program iteration.\n\nYou’ll work from the office you applied for three times a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n\nESSENTIALS\n\n - 5+ years of experience in Revenue Enablement or Sales, or a related field, ideally in financial services.\n\n - A proven track record of collaborating with commercial leaders and driving impactful enablement programs.\n\n - Experience designing and delivering sales training, onboarding, and enablement content for commercial teams.\n\n - Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities.\n\n - Strong organisation skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.\n\n - A self-starter mentality, with a high degree of motivation to understand root causes and deliver successful outcomes.\n\n - Demonstrated ability to coach and develop commercial talent, including frontline sellers and managers, through structured feedback, call coaching, and performance improvement initiatives.\n\n - High attention to detail and a “do what it takes” attitude to own and execute high-quality work.\n\n - Experience working with Salesforce or a similar CRM and modern sales technology stacks, such as Gong, Outreach, Highspot, LMS platforms, or AI tools.\n\n\nPREFERRED\n\n - Experience in a high-growth fintech or technology scale-up environment.\n\n - Experience working with EMEA sales teams.\n\n - Experience implementing and scaling AI-enabled sales workflows and enablement programs.\n\n - Experience measuring and iterating data-driven enablement programs.\n\n - Fluency in English and German or French.\n \n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You value in-person collaboration and are happy being in the office three days a week.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You come to the table with a point of view, not just a problem.\n \n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Revenue Strategy & Enablement team at Airwallex sits at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping and coaching our teams with the knowledge, tools, and processes they need to succeed – across both core and new products, and in every region we serve.\n\n \n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dacd648d-b33c-4a59-9573-271bbd5c3420","title":"GTM Partnerships Manager, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T08:52:17.218+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/dacd648d-b33c-4a59-9573-271bbd5c3420","applyUrl":"https://jobs.ashbyhq.com/airwallex/dacd648d-b33c-4a59-9573-271bbd5c3420/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Drive Airwallex’s expansion across Thailand by building a strong channel partner network across start-ups, e-commerce, travel and other key target segments. You’ll own the full partnership lifecycle, from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing relationship management.
Grow revenue through partner referrals and channel-led routes to market.
Build and manage relationships with channel partners and strategic ambassadors across e-commerce, start-ups, travel and other key target segments.
Own partnership processes from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing management.
Partner with Legal, Strategy, Operations and Finance to unlock new partner segments and markets and deliver a seamless experience for partners.
Strengthen Airwallex’s go-to-market strategy by developing ideas and initiatives through partnerships.
You'll work from our Singapore office five days a week.
Essentials
A bachelor’s degree or equivalent.
Native proficiency in written and spoken Thai to work with clients based in Thailand
5+ years’ experience in partnerships, sales, marketing, business development or go-to-market strategy, within a fintech environment
Existing relationships or a strong network with referral partners in technology, e-commerce, start-ups, travel or corporate service providers etc. across Thailand
Experience acquiring and managing commercial partnerships, including prospecting, negotiation, proposal development, contracting, onboarding and activation.
A track record of delivering revenue through partner referrals or other channel-led routes to market.
Excellent written, verbal and in-person communication skills.
Strong analytical skills and experience using tools such as Excel and PowerPoint.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don’t wait for permission to fix what’s broken.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nDrive Airwallex’s expansion across Thailand by building a strong channel partner network across start-ups, e-commerce, travel and other key target segments. You’ll own the full partnership lifecycle, from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing relationship management.\n\n - Grow revenue through partner referrals and channel-led routes to market.\n\n - Build and manage relationships with channel partners and strategic ambassadors across e-commerce, start-ups, travel and other key target segments.\n\n - Own partnership processes from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing management.\n\n - Partner with Legal, Strategy, Operations and Finance to unlock new partner segments and markets and deliver a seamless experience for partners.\n\n - Strengthen Airwallex’s go-to-market strategy by developing ideas and initiatives through partnerships.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or equivalent.\n\n - Native proficiency in written and spoken Thai to work with clients based in Thailand\n\n - 5+ years’ experience in partnerships, sales, marketing, business development or go-to-market strategy, within a fintech environment\n\n - Existing relationships or a strong network with referral partners in technology, e-commerce, start-ups, travel or corporate service providers etc. across Thailand\n\n - Experience acquiring and managing commercial partnerships, including prospecting, negotiation, proposal development, contracting, onboarding and activation.\n\n - A track record of delivering revenue through partner referrals or other channel-led routes to market.\n\n - Excellent written, verbal and in-person communication skills.\n\n - Strong analytical skills and experience using tools such as Excel and PowerPoint.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9dd3a91c-529e-4472-b11a-ac1ec7ed43d1","title":"GTM Partnerships Manager, SME & Growth","department":"SME & Growth Business","team":"GTM Partnerships, SME & Growth","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T08:53:25.191+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/9dd3a91c-529e-4472-b11a-ac1ec7ed43d1","applyUrl":"https://jobs.ashbyhq.com/airwallex/9dd3a91c-529e-4472-b11a-ac1ec7ed43d1/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Drive Airwallex’s expansion across Philippines by building a strong channel partner network across start-ups, e-commerce, travel and other key target segments. You’ll own the full partnership lifecycle, from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing relationship management.
Grow revenue through partner referrals and channel-led routes to market.
Build and manage relationships with channel partners and strategic ambassadors across e-commerce, start-ups, travel and other key target segments.
Own partnership processes from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing management.
Partner with Legal, Strategy, Operations and Finance to unlock new partner segments and markets and deliver a seamless experience for partners.
Strengthen Airwallex’s go-to-market strategy by developing ideas and initiatives through partnerships.
You'll work from our Singapore office five days a week.
Essentials
A bachelor’s degree or equivalent.
Native proficiency in Tagalog to work with clients based out of Philippines
5+ years’ experience in partnerships, sales, marketing, business development or go-to-market strategy, within a fintech environment
Existing relationships or a strong network with referral partners in technology, e-commerce, start-ups, travel or corporate service providers etc. across Philippines
Experience acquiring and managing commercial partnerships, including prospecting, negotiation, proposal development, contracting, onboarding and activation.
A track record of delivering revenue through partner referrals or other channel-led routes to market.
Excellent written, verbal and in-person communication skills.
Strong analytical skills and experience using tools such as Excel and PowerPoint.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don’t wait for permission to fix what’s broken.
You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nDrive Airwallex’s expansion across Philippines by building a strong channel partner network across start-ups, e-commerce, travel and other key target segments. You’ll own the full partnership lifecycle, from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing relationship management.\n\n - Grow revenue through partner referrals and channel-led routes to market.\n\n - Build and manage relationships with channel partners and strategic ambassadors across e-commerce, start-ups, travel and other key target segments.\n\n - Own partnership processes from prospecting and proposal development through negotiation, contracting, onboarding, activation and ongoing management.\n\n - Partner with Legal, Strategy, Operations and Finance to unlock new partner segments and markets and deliver a seamless experience for partners.\n\n - Strengthen Airwallex’s go-to-market strategy by developing ideas and initiatives through partnerships.\n\nYou'll work from our Singapore office five days a week.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - A bachelor’s degree or equivalent.\n\n - Native proficiency in Tagalog to work with clients based out of Philippines\n\n - 5+ years’ experience in partnerships, sales, marketing, business development or go-to-market strategy, within a fintech environment\n\n - Existing relationships or a strong network with referral partners in technology, e-commerce, start-ups, travel or corporate service providers etc. across Philippines\n\n - Experience acquiring and managing commercial partnerships, including prospecting, negotiation, proposal development, contracting, onboarding and activation.\n\n - A track record of delivering revenue through partner referrals or other channel-led routes to market.\n\n - Excellent written, verbal and in-person communication skills.\n\n - Strong analytical skills and experience using tools such as Excel and PowerPoint.\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don’t wait for permission to fix what’s broken.\n\n - You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ca5ff5a0-2185-4ca6-9a5b-52f1c45d8b13","title":"Talent Acquisition Partner, Technology ","department":"People & Talent","team":"Global Talent Acquisition","employmentType":"FullTime","location":"US - San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T21:55:37.981+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ca5ff5a0-2185-4ca6-9a5b-52f1c45d8b13","applyUrl":"https://jobs.ashbyhq.com/airwallex/ca5ff5a0-2185-4ca6-9a5b-52f1c45d8b13/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
Airwallex is scaling its technology teams, and you'll help shape the talent strategy and hiring decisions that support that growth. You'll partner closely with senior leaders, bring market insight to complex searches, and deliver a strong experience for candidates and hiring teams.
Partner with senior technology leaders to define hiring needs, align on priorities, and shape talent strategies for Airwallex’s technology teams.
Attract exceptional technical talent by designing and executing creative sourcing strategies for niche, senior-level, and hard-to-fill roles.
Own the full recruitment lifecycle, from outreach and candidate assessment through stakeholder alignment and offer, while delivering a strong candidate and hiring-manager experience.
Use recruiting metrics, market insights, and pipeline data to influence decisions, improve hiring efficiency, and maintain a high hiring bar.
Strengthen hiring quality by supporting interviewer calibration, sharing recruiting best practices, and helping build Airwallex’s employer brand.
You'll work from our San Francisco office three days a week, on Mondays, Wednesdays and Thursdays.
Essentials
7+ years of full-cycle recruiting experience, including 2+ years in an in-house recruiting environment.
Deep expertise recruiting for technology, engineering, or other highly technical roles.
A track record of hiring strong technical talent across levels, from entry-level through Director.
Experience partnering with and influencing senior technology leaders on hiring strategy, priorities, and decisions.
Strong sourcing skills, including experience engaging niche and senior-level candidates.
Experience using recruiting metrics and market insights to inform decisions and improve hiring outcomes.
The ability to work in a scaling environment while maintaining accuracy, judgment, and attention to detail.
Preferred
Experience recruiting in a high-growth technology company, fintech, payments company, or other complex and regulated environment.
Experience improving interviewer calibration, hiring practices, or employer-brand initiatives.
Experience hiring across multiple technology disciplines and geographies.
You're comfortable owning the roadmap yourself.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
Talent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAirwallex is scaling its technology teams, and you'll help shape the talent strategy and hiring decisions that support that growth. You'll partner closely with senior leaders, bring market insight to complex searches, and deliver a strong experience for candidates and hiring teams.\n\n - Partner with senior technology leaders to define hiring needs, align on priorities, and shape talent strategies for Airwallex’s technology teams.\n\n - Attract exceptional technical talent by designing and executing creative sourcing strategies for niche, senior-level, and hard-to-fill roles.\n\n - Own the full recruitment lifecycle, from outreach and candidate assessment through stakeholder alignment and offer, while delivering a strong candidate and hiring-manager experience.\n\n - Use recruiting metrics, market insights, and pipeline data to influence decisions, improve hiring efficiency, and maintain a high hiring bar.\n\n - Strengthen hiring quality by supporting interviewer calibration, sharing recruiting best practices, and helping build Airwallex’s employer brand.\n\nYou'll work from our San Francisco office three days a week, on Mondays, Wednesdays and Thursdays.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 7+ years of full-cycle recruiting experience, including 2+ years in an in-house recruiting environment.\n\n - Deep expertise recruiting for technology, engineering, or other highly technical roles.\n\n - A track record of hiring strong technical talent across levels, from entry-level through Director.\n\n - Experience partnering with and influencing senior technology leaders on hiring strategy, priorities, and decisions.\n\n - Strong sourcing skills, including experience engaging niche and senior-level candidates.\n\n - Experience using recruiting metrics and market insights to inform decisions and improve hiring outcomes.\n\n - The ability to work in a scaling environment while maintaining accuracy, judgment, and attention to detail.\n\nPreferred\n\n - Experience recruiting in a high-growth technology company, fintech, payments company, or other complex and regulated environment.\n\n - Experience improving interviewer calibration, hiring practices, or employer-brand initiatives.\n\n - Experience hiring across multiple technology disciplines and geographies.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nTalent Acquisition sits at the frontier of company building. Talent is the ultimate driver of our global growth, which means the decisions we make don't just fill roles, they shape where Airwallex goes next. You'll operate as a trusted advisor to leaders across the business, bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because it's the only way to attract exceptional people. By challenging assumptions, influencing outcomes, and consistently raising the bar, you'll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company, you'll find no shortage of ways to make your mark.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$125K – $185K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$125K - $185K","compensationTiers":[{"id":"19774151-bf31-4a30-9514-2fea46509463","tierSummary":"$125K – $185K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"528e8ada-1c74-458c-89cd-8b54b38a59ae","summary":"$125K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":125000,"maxValue":185000},{"id":"4316535e-3d58-4d6e-9201-2926c1f3257a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"02cae513-c825-4751-8f3d-c726f2519bd1","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":125000,"maxValue":185000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f4952e96-257d-4305-a75e-fd10655912f6","title":"Software Engineer, Business Accounts","department":"Engineering","team":"Business Accounts","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T01:45:09.699+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/f4952e96-257d-4305-a75e-fd10655912f6","applyUrl":"https://jobs.ashbyhq.com/airwallex/f4952e96-257d-4305-a75e-fd10655912f6/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll help build backend services that connect Cash, Yield, Lending, and other Airwallex product surfaces into a unified financial experience for businesses. You'll deliver core financial workflows, including moving funds between accounts, optimising liquidity, and responding to activity across payments, card spend, and collections.
Build reliable financial infrastructure such as reconciliation controls, unit registries, investment ledgers, and integration rails.
Write high-quality, testable code and contribute to observability, API design, and maintainable engineering practices.
Partner with Product, Infrastructure, Design, and other engineering teams to turn complex financial requirements into simple customer experiences.
Contribute to the delivery of backend services and financial workflows from design through production.
You'll work from our Sydney office on Monday, Thursday, and Friday.
Essentials
Professional experience building and shipping software, ideally in a backend or full-stack engineering role.
Experience with a backend programming language and an interest in learning Kotlin.
Understanding of distributed systems concepts such as scalability, consistency, latency, and reliability.
Experience writing automated tests and contributing to software quality.
Familiarity with cloud technologies such as AWS or GCP, plus Docker and Kubernetes.
Experience working with observability tooling such as Prometheus, Grafana, New Relic, or Splunk.
Ability to collaborate effectively with Product, Infrastructure, Design, and engineering stakeholders.
Preferred
Experience with Kotlin, Vert.x, Temporal, or Kafka.
Experience integrating with external service providers or building API-based systems.
Experience in financial services, lending, payments, credit, or another regulated environment.
Experience building SaaS products or platforms.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
You say what you mean. You're direct, but you lead with respect.
You simplify complexity rather than hiding behind it.
The Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll help build backend services that connect Cash, Yield, Lending, and other Airwallex product surfaces into a unified financial experience for businesses. You'll deliver core financial workflows, including moving funds between accounts, optimising liquidity, and responding to activity across payments, card spend, and collections.\n\n - Build reliable financial infrastructure such as reconciliation controls, unit registries, investment ledgers, and integration rails.\n\n - Write high-quality, testable code and contribute to observability, API design, and maintainable engineering practices.\n\n - Partner with Product, Infrastructure, Design, and other engineering teams to turn complex financial requirements into simple customer experiences.\n\n - Contribute to the delivery of backend services and financial workflows from design through production.\n\nYou'll work from our Sydney office on Monday, Thursday, and Friday.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - Professional experience building and shipping software, ideally in a backend or full-stack engineering role.\n\n - Experience with a backend programming language and an interest in learning Kotlin.\n\n - Understanding of distributed systems concepts such as scalability, consistency, latency, and reliability.\n\n - Experience writing automated tests and contributing to software quality.\n\n - Familiarity with cloud technologies such as AWS or GCP, plus Docker and Kubernetes.\n\n - Experience working with observability tooling such as Prometheus, Grafana, New Relic, or Splunk.\n\n - Ability to collaborate effectively with Product, Infrastructure, Design, and engineering stakeholders.\n\nPreferred\n\n - Experience with Kotlin, Vert.x, Temporal, or Kafka.\n\n - Experience integrating with external service providers or building API-based systems.\n\n - Experience in financial services, lending, payments, credit, or another regulated environment.\n\n - Experience building SaaS products or platforms.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You simplify complexity rather than hiding behind it.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"516a2eb6-db64-4019-961d-eae58524831a","title":"Senior Software Engineer, Business Accounts","department":"Engineering","team":"Business Accounts","employmentType":"FullTime","location":"AU - Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T01:45:07.561+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/516a2eb6-db64-4019-961d-eae58524831a","applyUrl":"https://jobs.ashbyhq.com/airwallex/516a2eb6-db64-4019-961d-eae58524831a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As a Senior Software Engineer on the Business Accounts team, you’ll help build the intelligent orchestration layer for Airwallex’s business account ecosystem, connecting Cash, Yield, Lending, and broader Airwallex product surfaces into a unified financial experience for businesses. You’ll contribute to the architecture and long-term technical vision of backend systems, helping define engineering strategy and framework selection for the Yield squad.
You’ll own the end-to-end delivery of core investment workflows, including client signup, investment, and redemption, and build mission-critical financial infrastructure such as reconciliation controls, unit registries, and investment ledgers. You’ll write reliable, maintainable code and work with Product, Infrastructure, Design, and external investment providers to deliver robust integration rails, observability, and API experiences.
Shape the architecture and long-term technical vision of backend systems for the Yield squad.
Deliver core investment workflows end to end, including client signup, investment, and redemption.
Build financial infrastructure such as reconciliation controls, unit registries, and investment ledgers.
Improve reliability and maintainability through automated testing, observability, API design, and robust integration rails.
Partner with Product, Infrastructure, Design, and external investment providers to deliver seamless financial experiences for businesses.
You’ll work from our Sydney office on Monday, Thursday and Friday.
Essentials
5+ years of professional software engineering experience.
A bachelor’s degree or above in computer science, software engineering, or a related field.
Experience solving distributed systems challenges, including scalability, consistency, and latency.
Strong backend engineering experience. Our current stack includes Kotlin, Vert.x, Temporal, and Kafka.
Experience with automated testing and quality control processes.
Experience with cloud technologies such as GCP or AWS, including Docker and Kubernetes.
Experience integrating observability tooling such as Splunk, New Relic, Prometheus, or Grafana.
Preferred
Experience in financial services, lending, payments, or credit products.
Experience building SaaS products offered as a platform.
You're comfortable owning the roadmap yourself.
You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
You default to action. You'd rather course-correct in motion than wait for perfect clarity.
You say what you mean. You're direct, but you lead with respect.
You ask \"why\" before jumping to \"how.\"
The Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs a Senior Software Engineer on the Business Accounts team, you’ll help build the intelligent orchestration layer for Airwallex’s business account ecosystem, connecting Cash, Yield, Lending, and broader Airwallex product surfaces into a unified financial experience for businesses. You’ll contribute to the architecture and long-term technical vision of backend systems, helping define engineering strategy and framework selection for the Yield squad.\n\nYou’ll own the end-to-end delivery of core investment workflows, including client signup, investment, and redemption, and build mission-critical financial infrastructure such as reconciliation controls, unit registries, and investment ledgers. You’ll write reliable, maintainable code and work with Product, Infrastructure, Design, and external investment providers to deliver robust integration rails, observability, and API experiences.\n\n - Shape the architecture and long-term technical vision of backend systems for the Yield squad.\n\n - Deliver core investment workflows end to end, including client signup, investment, and redemption.\n\n - Build financial infrastructure such as reconciliation controls, unit registries, and investment ledgers.\n\n - Improve reliability and maintainability through automated testing, observability, API design, and robust integration rails.\n\n - Partner with Product, Infrastructure, Design, and external investment providers to deliver seamless financial experiences for businesses.\n\nYou’ll work from our Sydney office on Monday, Thursday and Friday.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 5+ years of professional software engineering experience.\n\n - A bachelor’s degree or above in computer science, software engineering, or a related field.\n\n - Experience solving distributed systems challenges, including scalability, consistency, and latency.\n\n - Strong backend engineering experience. Our current stack includes Kotlin, Vert.x, Temporal, and Kafka.\n\n - Experience with automated testing and quality control processes.\n\n - Experience with cloud technologies such as GCP or AWS, including Docker and Kubernetes.\n\n - Experience integrating observability tooling such as Splunk, New Relic, Prometheus, or Grafana.\n\nPreferred\n\n - Experience in financial services, lending, payments, or credit products.\n\n - Experience building SaaS products offered as a platform.\n\n\nYOU'LL THRIVE HERE IF\n\n - You're comfortable owning the roadmap yourself.\n\n - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.\n\n - You default to action. You'd rather course-correct in motion than wait for perfect clarity.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n - You ask \"why\" before jumping to \"how.\"\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nThe Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b608662-c8be-473c-a54d-c416ccde572b","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Atlanta","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:27:14.884+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"30308","addressRegion":"Atlanta","addressCountry":"United States","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/5b608662-c8be-473c-a54d-c416ccde572b","applyUrl":"https://jobs.ashbyhq.com/airwallex/5b608662-c8be-473c-a54d-c416ccde572b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"c3d812e0-0916-4275-a541-f2b9b9aac2d9","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"30a81590-04b4-4152-87fa-25c6c56d1c99","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6331c278-eb03-474c-a3d2-dd93102a9991","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6b88c279-faaa-44ca-b112-4e26b23ec114","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"0b58bb77-43ca-4d1e-b638-eb400a8fc914","title":"Sales Development Representative, Mid-Market","department":"SME & Growth Business","team":"Sales Development, Mid Market","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T08:46:26.016+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/0b58bb77-43ca-4d1e-b638-eb400a8fc914","applyUrl":"https://jobs.ashbyhq.com/airwallex/0b58bb77-43ca-4d1e-b638-eb400a8fc914/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
The Small Medium Enterprise (SME) & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering businesses to thrive in the global economy.
Our Mid-Market team focuses on partnering with established, high-growth and regionally expanding businesses, helping them optimize financial operations, streamline cross-border payments and unlock new opportunities for growth.
We take a consultative, account-based approach to sales, working closely with prospective customers to understand their business models, identify financial inefficiencies and deliver tailored solutions across Airwallex's suite of financial products.
As a team, we are driven by a desire to make a meaningful impact for our customers while continuously improving how we identify, engage and win strategic accounts.
Based out of our Singapore office, this role will focus on generating and qualifying high-value opportunities to build Airwallex's Singapore Mid-Market sales pipeline.
As a Sales Development Representative (SDR), you will be responsible for identifying, researching and engaging strategic mid-market accounts through a highly targeted, account-based outbound approach.
Unlike traditional high-volume prospecting roles, this position requires a strong emphasis on strategic account planning, multi-threading and engaging multiple decision-makers within complex organisations.
You will work closely with a designated Account Executive (AE) to develop account penetration strategies, uncover relevant business challenges and create meaningful sales opportunities.
We are looking for someone with a proven track record of successfully prospecting mid-market or enterprise accounts, who combines strong outbound execution with commercial curiosity, creativity and strategic thinking.
You should be comfortable engaging senior stakeholders, navigating complex organisational structures and taking ownership of pipeline quality rather than focusing solely on meeting volume.
Finally, you enjoy building. You are excited to contribute to the development of our outbound strategy, refine our account-based sales motions and help shape best practices as we scale our Mid-Market business.
Partner closely with your AE to identify, prioritise and penetrate high-value mid-market accounts through targeted, account-based outbound strategies.
Conduct in-depth research into prospective customers' business models, regional operations, financial workflows and existing technology ecosystems to identify potential pain points and commercial opportunities.
Identify relevant opportunities across Airwallex's product offerings, including FX, global payments, payment acceptance, corporate cards and spend management.
Proactively identify trigger events, business developments and growth initiatives that create compelling reasons to engage prospective customers.
Proactively identify, engage and build relationships with multiple stakeholders within target accounts, including CFOs, Finance Directors, Treasury teams, Operations leaders and other relevant decision-makers.
Develop a strong understanding of organisational structures, key decision-makers, influencers and potential internal champions.
Demonstrate creativity and persistence in penetrating complex organisations, developing multiple entry points rather than relying on a single contact.
Execute highly personalised, multi-channel outreach across calls, emails, LinkedIn and other relevant touchpoints.
Tailor outreach messaging to different stakeholders based on their responsibilities, business priorities and potential pain points.
Build credibility with senior stakeholders through thoughtful, insight-led conversations that demonstrate an understanding of their business.
Generate high-quality, sales-qualified opportunities within strategic mid-market accounts, prioritising meaningful pipeline creation and progression over meeting volume alone.
Qualify prospects based on business fit, commercial potential, stakeholder engagement and readiness to explore Airwallex's solutions.
Identify potential transaction volumes, international payment requirements, FX needs and other relevant indicators of commercial opportunity.
Maintain accurate account intelligence, contact information, stakeholder maps and opportunity details in Salesforce.
Support a seamless transition from prospecting to discovery by ensuring the AE has relevant account context, identified pain points and a clear understanding of stakeholder dynamics.
Work closely with your designated AE to develop joint account plans, coordinate multi-stakeholder outreach and execute strategic plays to acquire key mid-market logos.
Collaborate with your AE to identify and engage additional stakeholders as opportunities progress, helping strengthen account relationships and uncover new business needs.
Develop account-specific messaging and creative outreach approaches to unlock difficult-to-reach strategic accounts.
Continuously test and refine prospecting strategies, messaging and outreach sequences to improve engagement, conversion rates and pipeline outcomes.
Leverage data and performance insights to identify effective outreach approaches and prioritise high-potential accounts.
Take ownership of the quality of your opportunity handovers and actively contribute to successful first meetings and subsequent opportunity development
Demonstrated track record of top performance in an outbound SDR/BDR role, preferably prospecting mid-market or enterprise customers.
Proven experience penetrating strategic or named accounts through structured account planning, personalised outreach and targeted stakeholder engagement.
Demonstrated success in multi-threading within complex organisations, identifying and engaging multiple decision-makers and influencers across different business functions and seniority levels.
Experience prospecting senior stakeholders, including director-level and C-suite decision-makers.
A proven ability to generate high-quality, sales-accepted opportunities, with an understanding of pipeline progression beyond the initial meeting.
Strong understanding of account-based prospecting methodologies and how to execute targeted outbound campaigns within a defined portfolio of accounts.
Strong business acumen and an ability to research prospective customers, understand their operating models and develop relevant commercial hypotheses.
Ability to translate business challenges into compelling, personalised outreach messaging that resonates with different stakeholders.
Strong discovery and questioning skills, with the curiosity to uncover underlying business challenges rather than relying solely on surface-level qualification.
Confidence in engaging senior decision-makers and articulating business value in a clear, consultative manner.
Strong interest in financial technology, global payments, financial operations and international business.
Target-oriented and motivated by ambitious goals, with a strong sense of ownership over pipeline generation and quality.
Resourceful, creative and persistent, with a demonstrated ability to break into challenging accounts and overcome prospecting obstacles.
Strong written and verbal communication skills, with the ability to craft concise, compelling and highly personalised outreach.
Excellent organisational and prioritisation skills, particularly when managing multiple strategic accounts and stakeholders simultaneously.
A collaborative team player who thrives in a close AE–SDR partnership, proactively sharing insights, coordinating account strategies and contributing to opportunity progression.
Process-driven and comfortable developing, documenting and improving sales workflows to make them more effective and scalable.
Obsessively curious, with a willingness to dig deeper, ask thoughtful questions and continuously learn about customers, products and markets.
A self-starter who is comfortable operating independently in a fast-paced, high-growth environment.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nABOUT THE TEAM\n\nThe Small Medium Enterprise (SME) & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering businesses to thrive in the global economy.\n\nOur Mid-Market team focuses on partnering with established, high-growth and regionally expanding businesses, helping them optimize financial operations, streamline cross-border payments and unlock new opportunities for growth.\n\nWe take a consultative, account-based approach to sales, working closely with prospective customers to understand their business models, identify financial inefficiencies and deliver tailored solutions across Airwallex's suite of financial products.\n\nAs a team, we are driven by a desire to make a meaningful impact for our customers while continuously improving how we identify, engage and win strategic accounts.\n\n\n\n\nABOUT THE ROLE\n\nBased out of our Singapore office, this role will focus on generating and qualifying high-value opportunities to build Airwallex's Singapore Mid-Market sales pipeline.\n\nAs a Sales Development Representative (SDR), you will be responsible for identifying, researching and engaging strategic mid-market accounts through a highly targeted, account-based outbound approach.\n\nUnlike traditional high-volume prospecting roles, this position requires a strong emphasis on strategic account planning, multi-threading and engaging multiple decision-makers within complex organisations.\n\nYou will work closely with a designated Account Executive (AE) to develop account penetration strategies, uncover relevant business challenges and create meaningful sales opportunities.\n\nWe are looking for someone with a proven track record of successfully prospecting mid-market or enterprise accounts, who combines strong outbound execution with commercial curiosity, creativity and strategic thinking.\n\nYou should be comfortable engaging senior stakeholders, navigating complex organisational structures and taking ownership of pipeline quality rather than focusing solely on meeting volume.\n\nFinally, you enjoy building. You are excited to contribute to the development of our outbound strategy, refine our account-based sales motions and help shape best practices as we scale our Mid-Market business.\n\n\n\nWHAT YOU'LL DO\n\n\nSTRATEGIC ACCOUNT PROSPECTING\n\n - Partner closely with your AE to identify, prioritise and penetrate high-value mid-market accounts through targeted, account-based outbound strategies.\n\n - Conduct in-depth research into prospective customers' business models, regional operations, financial workflows and existing technology ecosystems to identify potential pain points and commercial opportunities.\n\n - Identify relevant opportunities across Airwallex's product offerings, including FX, global payments, payment acceptance, corporate cards and spend management.\n\n - Proactively identify trigger events, business developments and growth initiatives that create compelling reasons to engage prospective customers.\n\n\nMULTI-THREADING & STAKEHOLDER ENGAGEMENT\n\n - Proactively identify, engage and build relationships with multiple stakeholders within target accounts, including CFOs, Finance Directors, Treasury teams, Operations leaders and other relevant decision-makers.\n\n - Develop a strong understanding of organisational structures, key decision-makers, influencers and potential internal champions.\n\n - Demonstrate creativity and persistence in penetrating complex organisations, developing multiple entry points rather than relying on a single contact.\n\n - Execute highly personalised, multi-channel outreach across calls, emails, LinkedIn and other relevant touchpoints.\n\n - Tailor outreach messaging to different stakeholders based on their responsibilities, business priorities and potential pain points.\n\n - Build credibility with senior stakeholders through thoughtful, insight-led conversations that demonstrate an understanding of their business.\n\n\nPIPELINE GENERATION & OPPORTUNITY QUALIFICATION\n\n - Generate high-quality, sales-qualified opportunities within strategic mid-market accounts, prioritising meaningful pipeline creation and progression over meeting volume alone.\n\n - Qualify prospects based on business fit, commercial potential, stakeholder engagement and readiness to explore Airwallex's solutions.\n\n - Identify potential transaction volumes, international payment requirements, FX needs and other relevant indicators of commercial opportunity.\n\n - Maintain accurate account intelligence, contact information, stakeholder maps and opportunity details in Salesforce.\n\n - Support a seamless transition from prospecting to discovery by ensuring the AE has relevant account context, identified pain points and a clear understanding of stakeholder dynamics.\n\n\nAE COLLABORATION & STRATEGIC SALES EXECUTION\n\n - Work closely with your designated AE to develop joint account plans, coordinate multi-stakeholder outreach and execute strategic plays to acquire key mid-market logos.\n\n - Collaborate with your AE to identify and engage additional stakeholders as opportunities progress, helping strengthen account relationships and uncover new business needs.\n\n - Develop account-specific messaging and creative outreach approaches to unlock difficult-to-reach strategic accounts.\n\n - Continuously test and refine prospecting strategies, messaging and outreach sequences to improve engagement, conversion rates and pipeline outcomes.\n\n - Leverage data and performance insights to identify effective outreach approaches and prioritise high-potential accounts.\n\n - Take ownership of the quality of your opportunity handovers and actively contribute to successful first meetings and subsequent opportunity development\n\n\nWHAT YOU'LL BRING\n\n\nPROVEN STRATEGIC OUTBOUND EXPERIENCE\n\n - Demonstrated track record of top performance in an outbound SDR/BDR role, preferably prospecting mid-market or enterprise customers.\n\n - Proven experience penetrating strategic or named accounts through structured account planning, personalised outreach and targeted stakeholder engagement.\n\n - Demonstrated success in multi-threading within complex organisations, identifying and engaging multiple decision-makers and influencers across different business functions and seniority levels.\n\n - Experience prospecting senior stakeholders, including director-level and C-suite decision-makers.\n\n - A proven ability to generate high-quality, sales-accepted opportunities, with an understanding of pipeline progression beyond the initial meeting.\n\n - Strong understanding of account-based prospecting methodologies and how to execute targeted outbound campaigns within a defined portfolio of accounts.\n\n\nCOMMERCIAL ACUMEN & CUSTOMER CURIOSITY\n\n - Strong business acumen and an ability to research prospective customers, understand their operating models and develop relevant commercial hypotheses.\n\n - Ability to translate business challenges into compelling, personalised outreach messaging that resonates with different stakeholders.\n\n - Strong discovery and questioning skills, with the curiosity to uncover underlying business challenges rather than relying solely on surface-level qualification.\n\n - Confidence in engaging senior decision-makers and articulating business value in a clear, consultative manner.\n\n - Strong interest in financial technology, global payments, financial operations and international business.\n\n\nEXECUTION, OWNERSHIP & COLLABORATION\n\n - Target-oriented and motivated by ambitious goals, with a strong sense of ownership over pipeline generation and quality.\n\n - Resourceful, creative and persistent, with a demonstrated ability to break into challenging accounts and overcome prospecting obstacles.\n\n - Strong written and verbal communication skills, with the ability to craft concise, compelling and highly personalised outreach.\n\n - Excellent organisational and prioritisation skills, particularly when managing multiple strategic accounts and stakeholders simultaneously.\n\n - A collaborative team player who thrives in a close AE–SDR partnership, proactively sharing insights, coordinating account strategies and contributing to opportunity progression.\n\n - Process-driven and comfortable developing, documenting and improving sales workflows to make them more effective and scalable.\n\n - Obsessively curious, with a willingness to dig deeper, ask thoughtful questions and continuously learn about customers, products and markets.\n\n - A self-starter who is comfortable operating independently in a fast-paced, high-growth environment.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ff4546b7-496b-4069-ae48-1cf4577ade7a","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:29:44.150+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/ff4546b7-496b-4069-ae48-1cf4577ade7a","applyUrl":"https://jobs.ashbyhq.com/airwallex/ff4546b7-496b-4069-ae48-1cf4577ade7a/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"30a2e072-4d62-42b0-9a28-c6b1a9cf71b0","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"1cf22d37-2bcd-4be7-95fc-51c1df818d79","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5dba275a-501e-4084-9c3f-e957283fe2fa","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"19f45fad-79e2-41ba-b0f5-ffe7e6605f65","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"1d2f5910-c947-4a40-be8e-dfda0028da36","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Boston","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:29:22.284+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1d2f5910-c947-4a40-be8e-dfda0028da36","applyUrl":"https://jobs.ashbyhq.com/airwallex/1d2f5910-c947-4a40-be8e-dfda0028da36/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"47b05668-39b1-4882-860e-e3a4de5b252d","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"6218f28b-c97c-4420-bdac-2ca6e01296da","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1c15c1db-b40a-4c98-94ea-ed305d1f2e17","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e71d5caa-3cb3-46d3-8b10-ed2d970dc145","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"3a0bd116-e72c-474e-a2e7-04de77baeb60","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Raleigh","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:29:03.999+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"27601","addressRegion":"North Carolina","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/3a0bd116-e72c-474e-a2e7-04de77baeb60","applyUrl":"https://jobs.ashbyhq.com/airwallex/3a0bd116-e72c-474e-a2e7-04de77baeb60/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"ff83c876-9260-4e3a-a989-527a19f435d1","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"3dfe1518-6f80-45bb-ace0-595628c62b5b","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c73751b7-6a78-40e6-bd5a-be1c57e95a33","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1723b0fa-af2b-47d5-b956-9b3eff1bc973","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"4d814cd4-d55d-405b-a9c1-5f2faaeb55d3","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Charlotte","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:28:45.680+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"28202","addressRegion":"North Carolina","addressCountry":"United States","addressLocality":"Charlotte"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/4d814cd4-d55d-405b-a9c1-5f2faaeb55d3","applyUrl":"https://jobs.ashbyhq.com/airwallex/4d814cd4-d55d-405b-a9c1-5f2faaeb55d3/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"5be730aa-59c4-4baf-b2e2-347cac140a77","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"1f97e25d-bfe4-400c-b094-c36219974585","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f23e3be7-1c81-4d8c-a2bf-193fce6921c1","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4f01cb0d-099d-40b1-8308-fdf51f59d124","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"19009e0b-2b69-4414-b214-33320c68cc22","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Indianapolis","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:28:27.615+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"46204","addressRegion":"Indiana","addressCountry":"United States","addressLocality":"Indianapolis"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/19009e0b-2b69-4414-b214-33320c68cc22","applyUrl":"https://jobs.ashbyhq.com/airwallex/19009e0b-2b69-4414-b214-33320c68cc22/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"b882176a-d3b3-4ebd-a144-7f2e49b840ee","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"e568771b-69e9-4b03-bafd-a0fe5bd8b5de","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"40ebae54-5971-4721-93a5-39cc9663afdb","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9e992d1c-2967-45ca-b0e7-37444381d892","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"621d2cbc-8578-46c5-828b-d5630a3caa69","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Tampa","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:28:08.365+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"33602","addressRegion":"Florida","addressCountry":"United States","addressLocality":"Tampa"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/621d2cbc-8578-46c5-828b-d5630a3caa69","applyUrl":"https://jobs.ashbyhq.com/airwallex/621d2cbc-8578-46c5-828b-d5630a3caa69/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"438694a2-a80f-444f-bfc9-cccf8a81d0ae","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"b69594f2-0b2d-4443-8aac-e6d0b2f07ad2","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c5c53120-e4e8-4bf6-9b50-c2e8aba0be0e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7fe7c2b8-ddb4-480a-b9b3-cae4fd454e59","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"84541b81-197f-448e-9ba1-ceb19d7f8df5","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Washington DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:27:49.683+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"20005","addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/84541b81-197f-448e-9ba1-ceb19d7f8df5","applyUrl":"https://jobs.ashbyhq.com/airwallex/84541b81-197f-448e-9ba1-ceb19d7f8df5/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"2a538009-b2b5-482a-ad1e-daaaee83566f","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f3669e98-83d3-410c-9417-0d26b2d2110c","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"13058586-4838-48a6-a5e4-7389367a3943","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"227413e9-c290-4d1d-811d-2a3acb8bb0a3","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"1e55d7e8-af0e-415c-90c5-ff441cebf8aa","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Miami","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:27:26.573+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"33131","addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/1e55d7e8-af0e-415c-90c5-ff441cebf8aa","applyUrl":"https://jobs.ashbyhq.com/airwallex/1e55d7e8-af0e-415c-90c5-ff441cebf8aa/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"ffdd4e56-9fd4-4bcc-82c6-87347e85e4bf","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"4fc16e12-618c-441f-9d18-7503c08fc7b1","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"45638467-7840-4315-bd3e-f8e079ef1e13","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a6316282-7b94-4f13-b06f-b96a5761e8c1","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"e304f806-5347-4181-af5f-db5b49e77716","title":"Account Executive, Commercial (Eastern Time Zone)","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"US - Philadelphia","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T19:26:35.229+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"19103","addressRegion":"Pennsylvania","addressCountry":"United States","addressLocality":"Philadelphia"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/e304f806-5347-4181-af5f-db5b49e77716","applyUrl":"https://jobs.ashbyhq.com/airwallex/e304f806-5347-4181-af5f-db5b49e77716/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.
Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.
Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.
Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.
Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.
Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
What we're looking for
Essentials
At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.
A track record of exceeding sales targets in a technical or solution-based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.
A consistent track record of pipeline generation and outbound prospecting.
Proficiency with CRM systems, such as Salesforce, and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
A bachelor’s degree or equivalent professional experience.
Preferred
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.
A customer-focused, consultative approach to sales.
The ability to engage in high-level partnership and commercial strategy discussions.
A solution-oriented approach to problem-solving and a “Figure It Out” mentality.
The ability to balance multiple priorities in a dynamic, high-growth environment.
Self-motivation and a strong sense of accountability for achieving key performance indicators.
A track record of contributing to new product launches, new vertical plays, or market expansions.
You'll thrive here if
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You have experience at a fintech, payments company, or other highly regulated business.
You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.
You’re comfortable making decisions with incomplete information and moving quickly anyway.
You come to the table with a point of view, not just a problem.
Learn more about your team
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\n\n\nHow you'll make impact\n\nYou’ll help expand Airwallex’s presence in the US SME (Small and Medium-sized Enterprise) market by serving ecommerce, SaaS, professional services, and other technology-enabled businesses across the US. You’ll own the full sales cycle, from prospecting and discovery through negotiation, close, onboarding, and early customer success, translating complex financial technology into clear business value for customers.\n\n - Own the full sales cycle from prospecting and discovery through negotiation, close, onboarding, and early customer success.\n\n - Build deep expertise across payments acceptance, cross-border payments, billing, and spend management to help SME and Growth customers solve complex financial challenges.\n\n - Drive revenue growth by positioning Airwallex’s financial technology suite around clear customer and business value.\n\n - Partner with legal, finance, strategy, and technology partners to move opportunities forward and support strong customer outcomes.\n\n - Improve the sales motion by developing new verticals, documenting best practices, representing Airwallex at relevant industry events, and setting a high standard through strong performance and teamwork.\n\nThis remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.\n\n \n \n\nWhat we're looking for\n\n \n\nEssentials\n\n - At least 2 years of full-cycle fintech sales experience or proven success selling into finance departments.\n\n - A track record of exceeding sales targets in a technical or solution-based selling environment.\n\n - Experience selling to one or more of the following: ecommerce, SaaS or subscription businesses, spend management or finance teams, or other technology-enabled or professional services businesses.\n\n - A consistent track record of pipeline generation and outbound prospecting.\n\n - Proficiency with CRM systems, such as Salesforce, and sales enablement tools.\n\n - Excellent analytical, written, and verbal communication skills.\n\n - A bachelor’s degree or equivalent professional experience.\n\n \n\nPreferred\n\n - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.\n\n - A deep understanding of the common challenges faced by SME and Growth companies operating or expanding internationally.\n\n - A customer-focused, consultative approach to sales.\n\n - The ability to engage in high-level partnership and commercial strategy discussions.\n\n - A solution-oriented approach to problem-solving and a “Figure It Out” mentality.\n\n - The ability to balance multiple priorities in a dynamic, high-growth environment.\n\n - Self-motivation and a strong sense of accountability for achieving key performance indicators.\n\n - A track record of contributing to new product launches, new vertical plays, or market expansions.\n\n \n\nYou'll thrive here if\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You have experience at a fintech, payments company, or other highly regulated business.\n\n - You’ve worked in a high-growth or scaling environment and know what it takes to build systems that need to grow with the business.\n\n - You’re comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You come to the table with a point of view, not just a problem.\n\n \n\nLearn more about your team\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":"$146K – $182K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $182K","compensationTiers":[{"id":"af2d9877-1874-494d-9e20-06e455a5046d","tierSummary":"Estimated OTE $146K – $182K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"e2e2fe12-45f9-4ec4-b7de-59d885acd898","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2e9a4461-5f11-4d4b-be77-69f96040c3d5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"86918108-6bb4-45ec-990e-d0b083686e4f","summary":"Estimated OTE $146K – $182K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":182000}]}},{"id":"897f9dc2-b3ee-4207-b60c-2db04c515a40","title":"Product Director, Issuing","department":"Product","team":"Product","employmentType":"FullTime","location":"SG - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T07:49:24.207+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/897f9dc2-b3ee-4207-b60c-2db04c515a40","applyUrl":"https://jobs.ashbyhq.com/airwallex/897f9dc2-b3ee-4207-b60c-2db04c515a40/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You'll lead Airwallex's global Card Issuing product strategy, turning complex card infrastructure and regulatory requirements into simple, scalable products for businesses, platforms and marketplaces.
Own Airwallex's global Card Issuing product strategy, solution design, technical roadmap and go-to-market execution across enterprise platforms, marketplaces and corporate spend use cases.
Lead the vision for a global card issuance platform spanning virtual and physical cards, digital wallet provisioning, spend controls, fraud prevention and real-time transaction processing connected to our multi-currency wallet.
Build developer-first APIs, webhooks and embedded SDKs or iframes that make card issuing simple to integrate, while balancing platform scalability, developer experience and commercial priorities.
Partner with card schemes, banking partners, BIN sponsors, card manufacturers, Engineering, Architecture, Design, Legal, Compliance, Risk and Commercial teams to expand global issuing coverage and navigate regulatory requirements.
Lead, mentor and grow a high-performing team of Product Managers, while acting as the company-wide subject matter expert on card issuing and embedded finance.
Own the product metrics that matter, including card transaction volume, interchange yield, API reliability and latency, activation rates and programme unit economics.
You'll work from our Singapore office, with an in-office working pattern.
Essentials
10+ years of experience in Product Management, Technical Product Management or Software Engineering, with demonstrated experience in card issuing, payment processing or embedded finance.
Deep understanding of card issuing architecture, including Visa or Mastercard schemes, BIN sponsorship, card production and fulfilment, transaction authorisation, clearing and settlement, 3D Secure, tokenisation and PCI-DSS compliance.
Proven experience building and scaling developer-facing products, including RESTful APIs, webhooks or SDKs, and partnering closely with Engineering on distributed, high-availability transaction systems.
Strong commercial acumen, including experience modelling interchange or card economics, navigating global regulatory environments and partnering with enterprise commercial teams.
Outstanding communication and influencing skills, with the ability to translate complex scheme mechanics into clear strategies for executive leaders and technical teams.
A data-driven, first-principles approach to breaking down ambiguous business needs into executable product roadmaps.
Experience leading teams and delivering high-impact launches in a fast-moving, multicultural and distributed environment.
A bachelor's degree or higher in Computer Science, Engineering, Business, Finance or a related field, or equivalent practical experience.
Preferred
Experience with programmatic card creation across virtual, single-use, multi-use and physical cards.
Experience with real-time transaction processing, remote authorisation engines and dynamic spend controls.
Experience with wallet integrations, Apple Pay, Google Pay, 3D Secure, digital card provisioning and PCI-DSS tokenisation or PAN delegation.
Experience working with Visa, Mastercard, BIN sponsors, card manufacturers or banking and financial partners.
Experience across enterprise platforms, marketplaces, online travel agencies, gig platforms or fintech use cases.
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.
You connect dots across functions and hold the big picture without losing grip on the details.
You can advocate hard for a position, then fully support the team's direction once a call is made.
Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou'll lead Airwallex's global Card Issuing product strategy, turning complex card infrastructure and regulatory requirements into simple, scalable products for businesses, platforms and marketplaces.\n\n - Own Airwallex's global Card Issuing product strategy, solution design, technical roadmap and go-to-market execution across enterprise platforms, marketplaces and corporate spend use cases.\n\n - Lead the vision for a global card issuance platform spanning virtual and physical cards, digital wallet provisioning, spend controls, fraud prevention and real-time transaction processing connected to our multi-currency wallet.\n\n - Build developer-first APIs, webhooks and embedded SDKs or iframes that make card issuing simple to integrate, while balancing platform scalability, developer experience and commercial priorities.\n\n - Partner with card schemes, banking partners, BIN sponsors, card manufacturers, Engineering, Architecture, Design, Legal, Compliance, Risk and Commercial teams to expand global issuing coverage and navigate regulatory requirements.\n\n - Lead, mentor and grow a high-performing team of Product Managers, while acting as the company-wide subject matter expert on card issuing and embedded finance.\n\n - Own the product metrics that matter, including card transaction volume, interchange yield, API reliability and latency, activation rates and programme unit economics.\n\nYou'll work from our Singapore office, with an in-office working pattern.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssentials\n\n - 10+ years of experience in Product Management, Technical Product Management or Software Engineering, with demonstrated experience in card issuing, payment processing or embedded finance.\n\n - Deep understanding of card issuing architecture, including Visa or Mastercard schemes, BIN sponsorship, card production and fulfilment, transaction authorisation, clearing and settlement, 3D Secure, tokenisation and PCI-DSS compliance.\n\n - Proven experience building and scaling developer-facing products, including RESTful APIs, webhooks or SDKs, and partnering closely with Engineering on distributed, high-availability transaction systems.\n\n - Strong commercial acumen, including experience modelling interchange or card economics, navigating global regulatory environments and partnering with enterprise commercial teams.\n\n - Outstanding communication and influencing skills, with the ability to translate complex scheme mechanics into clear strategies for executive leaders and technical teams.\n\n - A data-driven, first-principles approach to breaking down ambiguous business needs into executable product roadmaps.\n\n - Experience leading teams and delivering high-impact launches in a fast-moving, multicultural and distributed environment.\n\n - A bachelor's degree or higher in Computer Science, Engineering, Business, Finance or a related field, or equivalent practical experience.\n\nPreferred\n\n - Experience with programmatic card creation across virtual, single-use, multi-use and physical cards.\n\n - Experience with real-time transaction processing, remote authorisation engines and dynamic spend controls.\n\n - Experience with wallet integrations, Apple Pay, Google Pay, 3D Secure, digital card provisioning and PCI-DSS tokenisation or PAN delegation.\n\n - Experience working with Visa, Mastercard, BIN sponsors, card manufacturers or banking and financial partners.\n\n - Experience across enterprise platforms, marketplaces, online travel agencies, gig platforms or fintech use cases.\n\n\nYOU'LL THRIVE HERE IF\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise.\n\n - You connect dots across functions and hold the big picture without losing grip on the details.\n\n - You can advocate hard for a position, then fully support the team's direction once a call is made.\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nProduct at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6d8a32ef-82ce-4d61-b5c5-fdf01caa7e0b","title":"Inbound Sales Representative, SME & Growth - KL","department":"SME & Growth Business","team":"Inbound Sales, SME & Growth","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T08:13:23.070+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/6d8a32ef-82ce-4d61-b5c5-fdf01caa7e0b","applyUrl":"https://jobs.ashbyhq.com/airwallex/6d8a32ef-82ce-4d61-b5c5-fdf01caa7e0b/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
As an Inbound Sales Representative at Airwallex, you will join our fast-growing and dynamic team to drive Airwallex’s future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for the onboarding and activation experience of small business leads, shaping the client’s first interaction with Airwallex as a product and company. As a key member of the SME & Growth team, you will also share valuable insights and collaborate closely with the Startups, Channel Partnerships, and Marketing teams to help create an even better experience for future clients.
You'll work from our Kuala Lumpur office five days a week.
Find and Qualify Leads: Prospect new companies across Southeast Asia and South Asia through outbound outreach and qualify their cross-border payment needs.
Close Deals: Pitch the Airwallex product suite, run demos, and negotiate commercial terms to win new business.
Get Clients Onboarded: Guide new sign-ups through onboarding and setup so they can start transacting quickly.
Drive Product Usage: Train client teams on features like multi-currency accounts, FX, cards and payments acquiring to get them actively moving money.
Fix Onboarding Bottlenecks: Share regional customer feedback with product and compliance teams to make the signup and onboarding process faster.
1–3 years of experience in sales, business development or a similar customer-facing commercial role.
Experience managing a high volume of leads, prioritising opportunities and working at speed.
Confidence in engaging prospects directly, understanding their needs and positioning relevant solutions.
Strong verbal and written communication skills in English
A track record of working towards sales targets or commercial KPIs.
Strong organisation, resilience and follow-through, with the judgment to decide where to focus your time.
A collaborative approach and the ability to work effectively with account executives, Marketing and cross-functional partners.
Experience in SaaS, fintech, payments or another technology-led B2B environment.
Experience in an inbound sales representative, business development representative or sales development representative role.
Experience carrying out both lead qualification and account executive activities, including progressing opportunities through the sales cycle.
Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nAs an Inbound Sales Representative at Airwallex, you will join our fast-growing and dynamic team to drive Airwallex’s future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for the onboarding and activation experience of small business leads, shaping the client’s first interaction with Airwallex as a product and company. As a key member of the SME & Growth team, you will also share valuable insights and collaborate closely with the Startups, Channel Partnerships, and Marketing teams to help create an even better experience for future clients.\n\nYou'll work from our Kuala Lumpur office five days a week.\n\n - Find and Qualify Leads: Prospect new companies across Southeast Asia and South Asia through outbound outreach and qualify their cross-border payment needs.\n\n - Close Deals: Pitch the Airwallex product suite, run demos, and negotiate commercial terms to win new business.\n\n - Get Clients Onboarded: Guide new sign-ups through onboarding and setup so they can start transacting quickly.\n\n - Drive Product Usage: Train client teams on features like multi-currency accounts, FX, cards and payments acquiring to get them actively moving money.\n\n - Fix Onboarding Bottlenecks: Share regional customer feedback with product and compliance teams to make the signup and onboarding process faster.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 1–3 years of experience in sales, business development or a similar customer-facing commercial role.\n\n - Experience managing a high volume of leads, prioritising opportunities and working at speed.\n\n - Confidence in engaging prospects directly, understanding their needs and positioning relevant solutions.\n\n - Strong verbal and written communication skills in English\n\n - A track record of working towards sales targets or commercial KPIs.\n\n - Strong organisation, resilience and follow-through, with the judgment to decide where to focus your time.\n\n - A collaborative approach and the ability to work effectively with account executives, Marketing and cross-functional partners.\n\n\n\n\nPREFERRED\n\n - Experience in SaaS, fintech, payments or another technology-led B2B environment.\n\n - Experience in an inbound sales representative, business development representative or sales development representative role.\n\n - Experience carrying out both lead qualification and account executive activities, including progressing opportunities through the sales cycle.\n\n - Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"13d2c761-c72b-4477-8258-32c0890ee58f","title":"Sales Manager, SME & Growth","department":"SME & Growth Business","team":"Sales, SME & Growth","employmentType":"FullTime","location":"MY - Kuala Lumpur","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T08:17:38.943+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Selangor","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/airwallex/13d2c761-c72b-4477-8258-32c0890ee58f","applyUrl":"https://jobs.ashbyhq.com/airwallex/13d2c761-c72b-4477-8258-32c0890ee58f/application","descriptionHtml":"Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead the Sales team serving Airwallex’s new and expansion-market customers across Southeast Asia and South Asia, setting a clear standard for execution, coaching sellers and helping the team turn customer demand into sustainable revenue. You’ll manage day-to-day sales performance across inbound opportunities and account executive activity, helping the team prioritise effectively and progress opportunities through the sales cycle.
Lead, coach and develop a team of sales professionals, setting clear expectations and supporting their progression.
Build a high-performance sales culture focused on customer value, disciplined execution and consistent delivery against commercial goals.
Manage the team’s pipeline, activity and conversion performance, using data and sound judgment to identify opportunities and address risks early.
Partner closely with Sales, Marketing and other commercial teams to improve lead conversion, share customer insight and strengthen the SME & Growth sales motion.
Work directly with customers and sellers on complex opportunities, helping the team position relevant solutions and move deals forward.
Contribute to how the function scales across segments and markets, improving processes and creating a repeatable approach to growth.
You’ll work from our Kuala Lumpur office five days a week.
Required:
Minimally 2 years of experience in managing and leading a sales, business development or similar customer-facing commercial team.
A proven track record of leading, coaching and developing people to deliver against sales targets or commercial KPIs.
Experience managing pipeline performance, prioritising opportunities and maintaining a high standard of execution.
Strong commercial judgment and the ability to use data to make decisions, identify risks and improve team performance.
Confidence in engaging customers and supporting sellers through qualification, solution positioning and opportunity progression.
Strong verbal and written communication skills in English
A collaborative approach and the ability to work effectively with Sales, Marketing and cross-functional partners.
Preferred:
Experience in SaaS, fintech, payments or another technology-led B2B environment.
Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.
Experience building or improving sales processes in a high-growth or scaling environment.
You have a track record of hitting your numbers, and you’re motivated by stretch goals.
You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You own the outcome and you don't wait for permission to fix what's broken.
You say what you mean. You're direct, but you lead with respect.
SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.
It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.
If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
","descriptionPlain":"ABOUT AIRWALLEX\n\nAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.\n\nWe started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.\n\nWe're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.\n\n \n\n\nHOW YOU'LL MAKE IMPACT\n\nYou’ll lead the Sales team serving Airwallex’s new and expansion-market customers across Southeast Asia and South Asia, setting a clear standard for execution, coaching sellers and helping the team turn customer demand into sustainable revenue. You’ll manage day-to-day sales performance across inbound opportunities and account executive activity, helping the team prioritise effectively and progress opportunities through the sales cycle.\n\n - Lead, coach and develop a team of sales professionals, setting clear expectations and supporting their progression.\n\n - Build a high-performance sales culture focused on customer value, disciplined execution and consistent delivery against commercial goals.\n\n - Manage the team’s pipeline, activity and conversion performance, using data and sound judgment to identify opportunities and address risks early.\n\n - Partner closely with Sales, Marketing and other commercial teams to improve lead conversion, share customer insight and strengthen the SME & Growth sales motion.\n\n - Work directly with customers and sellers on complex opportunities, helping the team position relevant solutions and move deals forward.\n\n - Contribute to how the function scales across segments and markets, improving processes and creating a repeatable approach to growth.\n\nYou’ll work from our Kuala Lumpur office five days a week.\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\nRequired:\n\n - Minimally 2 years of experience in managing and leading a sales, business development or similar customer-facing commercial team.\n\n - A proven track record of leading, coaching and developing people to deliver against sales targets or commercial KPIs.\n\n - Experience managing pipeline performance, prioritising opportunities and maintaining a high standard of execution.\n\n - Strong commercial judgment and the ability to use data to make decisions, identify risks and improve team performance.\n\n - Confidence in engaging customers and supporting sellers through qualification, solution positioning and opportunity progression.\n\n - Strong verbal and written communication skills in English\n\n - A collaborative approach and the ability to work effectively with Sales, Marketing and cross-functional partners.\n\nPreferred:\n\n - Experience in SaaS, fintech, payments or another technology-led B2B environment.\n\n - Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.\n\n - Experience building or improving sales processes in a high-growth or scaling environment.\n\n\n\n\nYOU'LL THRIVE HERE IF\n\n - You have a track record of hitting your numbers, and you’re motivated by stretch goals.\n\n - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.\n\n - You're comfortable making decisions with incomplete information and moving quickly anyway.\n\n - You own the outcome and you don't wait for permission to fix what's broken.\n\n - You say what you mean. You're direct, but you lead with respect.\n\n\n\n\nLEARN MORE ABOUT YOUR TEAM\n\nSME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.\n\nIt's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.\n\nIf you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.\n\n\n\n\n\nAPPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS\n\nTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\n\n\n\n\nEQUAL OPPORTUNITY\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}