Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Product Engineer who cares deeply about building beautiful, performant systems — and wants to help reinvent how millions of people work.
Use your strong expertise in JavaScript/TypeScript to implement product features in our Node.js backend and React frontend.
Be part of the teams that deliver cutting-edge user experiences in a high-performance, data-rich application, driven by your expertise with modern frontend development techniques or distributed systems.
Learn and grow from some of the best technical talent working in the industry today.
Represent Attio’s Product & Engineering values both internally and externally.
Expertise with JavaScript/TypeScript.
A track record of independent delivery, solving real customer or product problems as part of a team.
A proactive, self-motivated problem solving attitude, with a strong passion for learning new skills and experimenting with new techniques.
A good understanding of how excellent technical work can create great user experiences.
An ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design.
Have experience of building backends with Node.js, or frontends with React or another similar framework.
Have experience contributing to, or participating in open source projects.
Have experience working with data-rich applications, or processing large volumes of real-time data.
Love experimenting with new ideas, tools and techniques, and exploring new technologies.
Equity in an early-stage tech company on an incredible trajectory
Apple hardware
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Product Engineer who cares deeply about building beautiful, performant systems — and wants to help reinvent how millions of people work.
Use your strong expertise in JavaScript/TypeScript to implement product features in our Node.js backend and React frontend.
Be part of the teams that deliver cutting-edge user experiences in a high-performance, data-rich application, driven by your expertise with modern frontend development techniques or distributed systems.
Learn and grow from some of the best technical talent working in the industry today.
Represent Attio’s Product & Engineering values both internally and externally.
Expertise with JavaScript/TypeScript.
A track record of independent delivery, solving real customer or product problems as part of a team.
A proactive, self-motivated problem solving attitude, with a strong passion for learning new skills and experimenting with new techniques.
A good understanding of how excellent technical work can create great user experiences.
An ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design.
Have experience of building backends with Node.js, or frontends with React or another similar framework.
Have experience contributing to, or participating in open source projects.
Have experience working with data-rich applications, or processing large volumes of real-time data.
Love experimenting with new ideas, tools and techniques, and exploring new technologies.
Competitive salary of £80,000 to £95,000
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically, delivering value throughout the entire customer journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for a sales leader who’s strategic, detail-oriented, and a proactive mentor. This is a senior leadership role reporting directly to the VP of Sales and Success, and responsible for driving significant portions of our GTM success.
Hire and coach a team of Account Executives to consistently hit revenue and pipeline goals while helping identify the optimal technical solutions for our customers
Participate in high-impact deals as executive sponsor, driving significant new partnerships for Attio
Help define and execute on Attio’s go-to-market strategy
Collaborate closely with partners across Attio in Marketing, Operations, Product and Engineering to solve for our customers’ experience and inform Attio’s product roadmap
3+ years building successful teams and coaching AEs
4+ years directly selling a technical product to high-growth customers
Strong quantitative forecasting and management of pipeline toward challenging financial targets
Passion for the CRM space and improving how businesses go-to-market
Clear experience working cross-functionally on strategic projects
Ability to thrive in fast-moving, early stage environments
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
30-minute introductory phone call with a member of our Talent team
30-minute interview with our VP of Sales and Success
45-minute technical case interview
Three 30-minute interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically, delivering value throughout the entire customer journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for a sales leader who’s strategic, detail-oriented, and a proactive mentor. This is a senior leadership role reporting directly to the VP of Sales and Success, and responsible for driving significant portions of our GTM success.
Hire and coach a team of Account Executives to consistently hit revenue and pipeline goals while helping identify the optimal technical solutions for our customers
Participate in high-impact deals as executive sponsor, driving significant new partnerships for Attio
Help define and execute on Attio’s go-to-market strategy
Collaborate closely with partners across Attio in Marketing, Operations, Product and Engineering to solve for our customers’ experience and inform Attio’s product roadmap
A competitive range of $250,00O to $300,000 OTE
Equity in an early-stage tech company on an incredible trajectory
3+ years building successful teams and coaching AEs
4+ years directly selling a technical product to high-growth customers
Strong quantitative forecasting and management of pipeline toward challenging financial targets
Passion for the CRM space and improving how businesses go-to-market
Clear experience working cross-functionally on strategic projects
Ability to thrive in fast-moving, early stage environments
30-minute introductory phone call with a member of our Talent team
30-minute interview with our VP of Sales and Success
45-minute technical case interview
Three 30-minute interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Engineering Leads who are passionate about building incredible teams that will push boundaries, obsess over details, and reinvent how millions of people work. This is a hands-on role which combines individual technical contribution with leadership of a small, focused team of engineers.
Contribute across the stack, bringing to bear your high calibre technical expertise in either Backend (Typescript/Node.js/Go/GCP) or Frontend (React), to deliver features end-to-end to our customers.
Recruit and develop a top-class team of engineers that own a critical area of Attio’s product.
Design and evolve our technical architecture to support Attio’s rapidly increasing scale.
Lead projects and make product decisions based on interactions with customers.
Represent Attio’s Product & Engineering values both internally and externally.
Experience designing secure, scalable, reliable backend systems.
Excellent knowledge of modern cloud architectures (either GCP or AWS).
Demonstrable deep expertise with Node.js/Typescript or Go for backend development, or React for frontend development.
Ability to communicate technical ideas to the wider team and influence decisions.
A desire and aptitude for leading and growing a great engineering team.
Competitive salary of £120,000 to £150,000
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically — delivering value throughout the entire journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for an Account Executive who’s curious, driven, and laser-focused on delivering value — and wants to help reinvent how millions of people work.
Drive new customer acquisition and revenue growth
Deliver an incredible customer experience while helping inform Attio’s product roadmap based on user feedback
2+ years of sales closing experience with a technical SaaS product
Strong critical thinking and an aptitude for helping customers solve ambiguous problems
Consistent outperformance to sales targets driven by a rigorous sales process
Experience and interest in team-building and helping others be more successful
Exceptional written communication
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Mock Demo Exercise
Three 30-minute interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
Lead projects end-to-end to solve real customer problems
Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
Design REST API contracts for both internal and external consumers that are easy to work with
Represent Attio’s Product & Engineering values both internally and externally
Experience designing scalable, reliable, secure backend systems
Excellent knowledge of modern Cloud Native systems architecture
Expertise with Node.js and TypeScript
A track record of ownership and product delivery
A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
Experience contributing to, or participating in open source projects
An interest or experience in mentoring other members of the team
Experience working with data-rich backend applications, or processing large volumes of real-time data
A love for experimenting with new ideas, tools and techniques, and exploring new technologies
Competitive salary of £95,000 to £125,000
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
Lead projects end-to-end to solve real customer problems
Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
Design REST API contracts for both internal and external consumers that are easy to work with
Represent Attio’s Product & Engineering values both internally and externally
Experience designing scalable, reliable, secure backend systems
Excellent knowledge of modern Cloud Native systems architecture
Expertise with Node.js and TypeScript
A track record of ownership and product delivery
A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
Experience contributing to, or participating in open source projects
An interest or experience in mentoring other members of the team
Experience working with data-rich backend applications, or processing large volumes of real-time data
A love for experimenting with new ideas, tools and techniques, and exploring new technologies
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Independently manage customer’s post-sale onboarding
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.
Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
Gather client feedback and insights to contribute to the continuous improvement of the Attio product
Direct customer-facing experience deploying, selling, or managing complex products or services
Customer-facing experience solving business problems with technology
Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.
Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Ability to work independently in an unstructured, fast paced, environment with shifting priorities
Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
We are seeking highly skilled and experienced Platform Product Engineers to join our Security, Infrastructure and Performance team. This is a crucial, dual-faceted role that combines high-level engineering strategy with hands-on operational excellence. The successful candidates will be responsible for building, operating, and continuously enhancing the internal technology platform, fundamentally treating this platform as a product with all development teams as its primary customers.
The Platform Product Engineer role is centered around embodying and executing DevOps principles, specifically focusing on:
Automation: Systematically removing manual toil from the software development lifecycle (SDLC) through the creation of robust tooling, CI/CD pipelines, and infrastructure-as-code (IaC).
Collaboration: Fostering a tight, cooperative partnership with product development teams, gathering requirements, and delivering solutions that accelerate their productivity and time-to-market.
Continuous Improvement: Instilling a culture of iterative enhancement for the platform's reliability, cost-efficiency, and developer experience.
This mandate is underpinned by a rigorous Site Reliability Engineering (SRE) mindset. The successful candidates will be instrumental in defining and upholding Service Level Objectives (SLOs) and Service Level Indicators (SLIs), implementing effective monitoring and alerting strategies, and leading operational incident response processes.
The core responsibility is to implement, maintain, and continuously improve the foundational platform infrastructure that powers all engineering services. This necessitates a relentless focus on ensuring high reliability, exceptional scalability, and optimal performance across the entire stack.
Platform Infrastructure: Build and maintain platform infrastructure using declarative IaC tools (e.g., Terraform, Pulumi), ensuring all environments are reproducible, version-controlled, and auditable. Proactively manage the capacity of the infrastructure to consistently meet or exceed Service Level Objectives for latency, error rates, and availability.
Incident Response and Post-Mortems: Act as first-line responders for critical system incidents. Triage, diagnose, and resolve complex production issues rapidly. Drive a culture of blameless post-mortems, ensuring root causes are identified, and long-term preventative measures are implemented as code (e.g., via runbooks, automation, or system design changes).
Tooling & Automation: Own the stack of supporting tools necessary for operational excellence and developer enablement, including:
Continuous Integration and Continuous Delivery (CI/CD) Pipelines: Implement, maintain, and evolve the fully automated CI and CD pipelines. This includes establishing best practices for fast, reliable, and secure build, test, and deployment processes.
Observability: Implement and manage robust systems for monitoring (metrics), logging (centralised log aggregation), and distributed tracing to provide deep insights into application and infrastructure health.
Applied DevOps and SRE Principles:
Must have : Demonstrable, hands-on experience applying core DevOps and Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems.
Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems).
Desirable: Proven ability to drive cultural and process change that fosters a collaborative approach between development and operations teams.
Cloud Infrastructure and Containerisation Expertise:
Must have: Expertise in one or more major public cloud providers (AWS, GCP, or Azure), encompassing network configuration, security best practices (IAM, security groups, etc.), compute services (EC2, GKE, ECS, etc.), and managed services (databases, queues, serverless functions).
Must have: In-depth knowledge of container technologies, specifically Docker, and extensive experience orchestrating them at scale using Kubernetes (K8s). This includes designing, deploying, and managing Kubernetes clusters, understanding networking (CNI), storage (CSI), and security configurations within the Kubernetes ecosystem.
Automation and Programming Skills:
Must have: Proficiency in one or more modern software languages (e.g., Typescript, Go, Python, Rust) and associated frameworks used for building high-performance, resilient production systems.
Must have: Proven experience developing robust, maintainable, and well-tested automation scripts, services and pipelines to manage infrastructure, deployments, and operational tasks.
Operational Tooling and Observability Management:
Must have: Experience owning, managing, and maintaining mission-critical operational tooling.
Desirable: Proven background in implementing and managing centralised logging solutions or similar platforms (e.g., Splunk, DataDog).
Desirable: Familiarity with distributed tracing tools (e.g., Jaeger, Zipkin) and Application Performance Monitoring (APM) solutions.
Competitive salary of £95,000 to £125,000
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
We are seeking highly skilled and experienced Platform Product Engineers to join our Security, Infrastructure and Performance team. This is a crucial, dual-faceted role that combines high-level engineering strategy with hands-on operational excellence. The successful candidates will be responsible for building, operating, and continuously enhancing the internal technology platform, fundamentally treating this platform as a product with all development teams as its primary customers.
The Platform Product Engineer role is centered around embodying and executing DevOps principles, specifically focusing on:
Automation: Systematically removing manual toil from the software development lifecycle (SDLC) through the creation of robust tooling, CI/CD pipelines, and infrastructure-as-code (IaC).
Collaboration: Fostering a tight, cooperative partnership with product development teams, gathering requirements, and delivering solutions that accelerate their productivity and time-to-market.
Continuous Improvement: Instilling a culture of iterative enhancement for the platform's reliability, cost-efficiency, and developer experience.
This mandate is underpinned by a rigorous Site Reliability Engineering (SRE) mindset. The successful candidates will be instrumental in defining and upholding Service Level Objectives (SLOs) and Service Level Indicators (SLIs), implementing effective monitoring and alerting strategies, and leading operational incident response processes.
The core responsibility is to implement, maintain, and continuously improve the foundational platform infrastructure that powers all engineering services. This necessitates a relentless focus on ensuring high reliability, exceptional scalability, and optimal performance across the entire stack.
Platform Infrastructure: Build and maintain platform infrastructure using declarative IaC tools (e.g., Terraform, Pulumi), ensuring all environments are reproducible, version-controlled, and auditable. Proactively manage the capacity of the infrastructure to consistently meet or exceed Service Level Objectives for latency, error rates, and availability.
Incident Response and Post-Mortems: Act as first-line responders for critical system incidents. Triage, diagnose, and resolve complex production issues rapidly. Drive a culture of blameless post-mortems, ensuring root causes are identified, and long-term preventative measures are implemented as code (e.g., via runbooks, automation, or system design changes).
Tooling & Automation: Own the stack of supporting tools necessary for operational excellence and developer enablement, including:
Continuous Integration and Continuous Delivery (CI/CD) Pipelines: Implement, maintain, and evolve the fully automated CI and CD pipelines. This includes establishing best practices for fast, reliable, and secure build, test, and deployment processes.
Observability: Implement and manage robust systems for monitoring (metrics), logging (centralised log aggregation), and distributed tracing to provide deep insights into application and infrastructure health.
Applied DevOps and SRE Principles:
Must have : Demonstrable, hands-on experience applying core DevOps and Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems.
Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems).
Desirable: Proven ability to drive cultural and process change that fosters a collaborative approach between development and operations teams.
Cloud Infrastructure and Containerisation Expertise:
Must have: Expertise in one or more major public cloud providers (AWS, GCP, or Azure), encompassing network configuration, security best practices (IAM, security groups, etc.), compute services (EC2, GKE, ECS, etc.), and managed services (databases, queues, serverless functions).
Must have: In-depth knowledge of container technologies, specifically Docker, and extensive experience orchestrating them at scale using Kubernetes (K8s). This includes designing, deploying, and managing Kubernetes clusters, understanding networking (CNI), storage (CSI), and security configurations within the Kubernetes ecosystem.
Automation and Programming Skills:
Must have: Proficiency in one or more modern software languages (e.g., Typescript, Go, Python, Rust) and associated frameworks used for building high-performance, resilient production systems.
Must have: Proven experience developing robust, maintainable, and well-tested automation scripts, services and pipelines to manage infrastructure, deployments, and operational tasks.
Operational Tooling and Observability Management:
Must have: Experience owning, managing, and maintaining mission-critical operational tooling.
Desirable: Proven background in implementing and managing centralised logging solutions or similar platforms (e.g., Splunk, DataDog).
Desirable: Familiarity with distributed tracing tools (e.g., Jaeger, Zipkin) and Application Performance Monitoring (APM) solutions.
Equity in an early-stage tech company on an incredible trajectory
Apple hardware
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
At Attio, we believe talent can come from anywhere - and sometimes the best roles are the ones we haven’t imagined yet. If you’re passionate about building exceptional products, shaping innovative processes, or redefining how millions of people work, we want to hear from you.
We welcome open applications from driven, creative, and curious individuals who see opportunities where others see boundaries. Whether your expertise lies in engineering, design, operations, marketing, or something entirely new, tell us how you can help us build the future of CRM together.
A track record of creative problem-solving and impactful work
Expertise in your field - whether that’s engineering, design, operations, or beyond
A deep curiosity and drive to learn, iterate, and improve
The ability to thrive in a fast-paced, collaborative startup environment
Strong communication skills and a bias for action
A desire to make a meaningful impact on how people work
An obsession with detail and passion for crafting high-quality work
Changelog: See how we’re raising the bar with product updates, new integrations, and AI-powered features. Our changelog is your window into the future of CRM.
Attio Academy: Unlock your potential with fast-paced, practical video guides. Whether you’re new to CRM or eager to grow your skills, the Academy helps you master Attio and drive real results.
Engineering blog: Explore how Attio’s engineers obsess over quality and tackle complex challenges to redefine CRM.
","descriptionPlain":"Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.\n\nWe hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.\n\nIf you want to do the best work of your career, this is the right place.\n\n\n\n\n\nABOUT OPEN APPLICATIONS\n\nAt Attio, we believe talent can come from anywhere - and sometimes the best roles are the ones we haven’t imagined yet. If you’re passionate about building exceptional products, shaping innovative processes, or redefining how millions of people work, we want to hear from you.\n\n\n\nWe welcome open applications from driven, creative, and curious individuals who see opportunities where others see boundaries. Whether your expertise lies in engineering, design, operations, marketing, or something entirely new, tell us how you can help us build the future of CRM together.\n\n\n\n\nWHAT YOU'LL BRING\n\n - A track record of creative problem-solving and impactful work\n\n - Expertise in your field - whether that’s engineering, design, operations, or beyond\n\n - A deep curiosity and drive to learn, iterate, and improve\n\n - The ability to thrive in a fast-paced, collaborative startup environment\n\n - Strong communication skills and a bias for action\n\n - A desire to make a meaningful impact on how people work\n\n - An obsession with detail and passion for crafting high-quality work\n \n \n\n\nEXPLORE MORE ABOUT ATTIO\n\nChangelog https://attio.com/changelog: See how we’re raising the bar with product updates, new integrations, and AI-powered features. Our changelog is your window into the future of CRM.\n\nAttio Academy https://attio.com/help/academy: Unlock your potential with fast-paced, practical video guides. Whether you’re new to CRM or eager to grow your skills, the Academy helps you master Attio and drive real results.\n\nEngineering blog https://attio.com/engineering/blog: Explore how Attio’s engineers obsess over quality and tackle complex challenges to redefine CRM.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"12b5faed-50b9-4b7a-80e8-af17b621cbe2","title":"Engineering Lead","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Poland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Portugal","address":{"postalAddress":{"addressCountry":"Portugal","addressLocality":""}}},{"location":"Ireland","address":{"postalAddress":{"addressCountry":"Ireland"}}},{"location":"Germany","address":{"postalAddress":{"addressCountry":"Germany"}}}],"publishedAt":"2025-12-11T16:30:17.060+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Poland"}},"jobUrl":"https://jobs.ashbyhq.com/attio/12b5faed-50b9-4b7a-80e8-af17b621cbe2","applyUrl":"https://jobs.ashbyhq.com/attio/12b5faed-50b9-4b7a-80e8-af17b621cbe2/application","descriptionHtml":"Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Engineering Leads who are passionate about building incredible teams that will push boundaries, obsess over details, and reinvent how millions of people work. This is a hands-on role which combines individual technical contribution with leadership of a small, focused team of engineers.
Contribute across the stack, bringing to bear your high calibre technical expertise in either Backend (Typescript/Node.js/Go/GCP) or Frontend (React), to deliver features end-to-end to our customers.
Recruit and develop a top-class team of engineers that own a critical area of Attio’s product.
Design and evolve our technical architecture to support Attio’s rapidly increasing scale.
Lead projects and make product decisions based on interactions with customers.
Represent Attio’s Product & Engineering values both internally and externally.
Experience designing secure, scalable, reliable backend systems.
Excellent knowledge of modern cloud architectures (either GCP or AWS).
Demonstrable deep expertise with Node.js/Typescript or Go for backend development, or React for frontend development.
Ability to communicate technical ideas to the wider team and influence decisions.
A desire and aptitude for leading and growing a great engineering team.
Competitive salary of €120,000 to €145,000
Equity in an early-stage tech company on an incredible trajectory
Apple hardware
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Full-time | Monday - Friday: 9:00am – 6:00pm GMT
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams.
This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support.
In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support.
Customer support excellence: Provide fast, friendly, and technically sound support via email, chat, and video calls — maintaining high CSAT and meeting SLAs across EU and US hours.
Technical troubleshooting: Diagnose, reproduce, and resolve product issues; document bugs and work closely with our Engineering team to ensure timely resolutions.
Customer advocacy: Capture and communicate customer feedback, identify recurring pain points, and represent the “voice of the customer” in cross-functional discussions with Product and Engineering.
Process and knowledge improvement: Contribute to our Help Center, FAQs, and internal documentation in Notion and Guru; refine support processes to make the customer experience even smoother.
Product mastery: Build and maintain a deep understanding of Attio’s functionality, APIs, and integrations, staying ahead of upcoming releases and new features to support customers with confidence.
Team collaboration: Work closely with colleagues across Support, Product, and Engineering to ensure consistent, high-quality service delivery and contribute to a culture of operational excellence.
Consultative guidance: Partner with customers to deeply understand their goals, workflows, and data models. Provide strategic, scalable solutions that go beyond resolving immediate issues — helping them optimise processes, automate intelligently, and realise long-term value from Attio.
(Bonus: experience providing live phone support or running customer workshops is a plus.)
We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed.
Proven experience: 2+ years in a customer support or technical support role for a SaaS product, ideally within a start-up or high-growth environment.
Technical capability: Confident troubleshooting APIs, AI, CRMs, and workflow tools (experience with Zapier, Intercom, and/or Linear is a plus).
Outstanding communication: Exceptional written and verbal communication skills; you’re able to explain complex topics with clarity, simplicity, and warmth.
Customer empathy: A genuine desire to understand customer needs and deliver solutions that go beyond expectations.
Curiosity and initiative: A proactive learner who dives deep to uncover root causes, stays ahead of emerging technologies, and continually expands their technical expertise to drive better outcomes for customers and the team.
Operational excellence: Highly organized, detail-oriented, and dependable — you thrive on process, follow-through, and delivering consistently high-quality work.
Collaborative mindset: A strong team player who enjoys working cross-functionally and contributing to a supportive, transparent, and high-performing culture.
Applicants can expect the following:
Initial Conversations
30-minute introductory chat with a member of our Talent team
30-minute track record interview with our Technical Support Manager
Core Interviews
Take-home technical exercise
45-minute team panel interview to assess skills and collaboration style
30-minute executive interview focused on impact and alignment with company goals
Final Stage
30-minute closing conversation with our CEO
Offer call (if it’s a mutual fit)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs.
Lead high-touch success plans for top accounts, serving as both business relationship owner and a consultative product expert
Design and execute strategies to monitor health, and drive adoption, retention, and up-sells on a one-to-one and one-to-many basis
Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket
Contribute to one-to-many scaled programs for second-tier accounts using channels like email, workshops/webinars, office hours, and community programs
Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group
Collaborate with SE, post-sale, and Support teams to create content for scaled programs
Collaborate with marketing and product on brand and activation content
5+ of relevant professional experience, of which 3+ were in a CS or Account Management role
A passion for technology and experience coaching customers on how to get the most out of a complex software product
Experience building programs in addition to having strong customer relationship skills
Experience at early or growth-stage startups
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Case study interview
Panel interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs.
Lead high-touch success plans for top accounts, serving as both business relationship owner and a consultative product expert
Design and execute strategies to monitor health, and drive adoption, retention, and up-sells on a one-to-one and one-to-many basis
Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket
Contribute to one-to-many scaled programs for second-tier accounts using channels like email, workshops/webinars, office hours, and community programs
Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group
Collaborate with SE, post-sale, and Support teams to create content for scaled programs
Collaborate with marketing and product on brand and activation content
5+ of relevant professional experience, of which 3+ were in a CS or Account Management role
A passion for technology and experience coaching customers on how to get the most out of a complex software product
Experience building programs in addition to having strong customer relationship skills
Experience at early or growth-stage startups
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Case study interview
Panel interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs.
Lead high-touch success plans for top accounts, serving as both business relationship owner and a consultative product expert
Design and execute strategies to monitor health, and drive adoption, retention, and up-sells on a one-to-one and one-to-many basis
Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket
Contribute to one-to-many scaled programs for second-tier accounts using channels like email, workshops/webinars, office hours, and community programs
Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group
Collaborate with SE, post-sale, and Support teams to create content for scaled programs
Collaborate with marketing and product on brand and activation content
5+ of relevant professional experience, of which 3+ were in a CS or Account Management role
A passion for technology and experience coaching customers on how to get the most out of a complex software product
Experience building programs in addition to having strong customer relationship skills
Experience at early or growth-stage startups
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Case study interview
Panel interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Full-time | Monday - Friday: 9:00am – 6:00pm GMT
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams.
This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support.
In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support.
Customer support excellence: Provide fast, friendly, and technically sound support via email, chat, and video calls — maintaining high CSAT and meeting SLAs across EU and US hours.
Technical troubleshooting: Diagnose, reproduce, and resolve product issues; document bugs and work closely with our Engineering team to ensure timely resolutions.
Customer advocacy: Capture and communicate customer feedback, identify recurring pain points, and represent the “voice of the customer” in cross-functional discussions with Product and Engineering.
Process and knowledge improvement: Contribute to our Help Center, FAQs, and internal documentation in Notion and Guru; refine support processes to make the customer experience even smoother.
Product mastery: Build and maintain a deep understanding of Attio’s functionality, APIs, and integrations, staying ahead of upcoming releases and new features to support customers with confidence.
Team collaboration: Work closely with colleagues across Support, Product, and Engineering to ensure consistent, high-quality service delivery and contribute to a culture of operational excellence.
Consultative guidance: Partner with customers to deeply understand their goals, workflows, and data models. Provide strategic, scalable solutions that go beyond resolving immediate issues — helping them optimise processes, automate intelligently, and realise long-term value from Attio.
(Bonus: experience providing live phone support or running customer workshops is a plus.)
We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed.
Proven experience: 2+ years in a customer support or technical support role for a SaaS product, ideally within a start-up or high-growth environment.
Technical capability: Confident troubleshooting APIs, AI, CRMs, and workflow tools (experience with Zapier, Intercom, and/or Linear is a plus).
Outstanding communication: Exceptional written and verbal communication skills; you’re able to explain complex topics with clarity, simplicity, and warmth.
Customer empathy: A genuine desire to understand customer needs and deliver solutions that go beyond expectations.
Curiosity and initiative: A proactive learner who dives deep to uncover root causes, stays ahead of emerging technologies, and continually expands their technical expertise to drive better outcomes for customers and the team.
Operational excellence: Highly organized, detail-oriented, and dependable — you thrive on process, follow-through, and delivering consistently high-quality work.
Collaborative mindset: A strong team player who enjoys working cross-functionally and contributing to a supportive, transparent, and high-performing culture.
Applicants can expect the following:
Initial Conversations
30-minute introductory chat with a member of our Talent team
30-minute track record interview with our Technical Support Manager
Core Interviews
Take-home technical exercise
45-minute team panel interview to assess skills and collaboration style
30-minute executive interview focused on impact and alignment with company goals
Final Stage
30-minute closing conversation with our CEO
Offer call (if it’s a mutual fit)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.
Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
Gather client feedback and insights to contribute to the continuous improvement of the Attio product
Direct customer-facing experience deploying, selling, or managing complex products or services
Customer-facing experience solving business problems with technology
Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.
Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Ability to work independently in an unstructured, fast paced, environment with shifting priorities
Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
Competitive salary 150,000 EUR to 180,000 EUR
Equity in an early-stage tech company on an incredible trajectory
Apple hardware
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
Competitive salary : £135K- 170K
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
[In the UK] Private medical insurance through AXA
[In the UK] Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically, delivering value throughout the entire customer journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for a sales leader who’s strategic, detail-oriented, and a proactive mentor. This is a senior leadership role reporting directly to the VP of Sales and Success, and responsible for driving significant portions of our GTM success.
Hire and coach a team of Account Executives to consistently hit revenue and pipeline goals while helping identify the optimal technical solutions for our customers
Participate in high-impact deals as executive sponsor, driving significant new partnerships for Attio
Help define and execute on Attio’s go-to-market strategy
Collaborate closely with partners across Attio in Marketing, Operations, Product and Engineering to solve for our customers’ experience and inform Attio’s product roadmap
A competitive range of $250,00O to $300,000 OTE
Equity in an early-stage tech company on an incredible trajectory
3+ years building successful teams and coaching AEs
4+ years directly selling a technical product to high-growth customers
Strong quantitative forecasting and management of pipeline toward challenging financial targets
Passion for the CRM space and improving how businesses go-to-market
Clear experience working cross-functionally on strategic projects
Ability to thrive in fast-moving, early stage environments
30-minute introductory phone call with a member of our Talent team
30-minute interview with our VP of Sales and Success
45-minute technical case interview
Three 30-minute interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Full-time | Monday - Friday: 9:00am – 6:00pm GMT
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Manager, you’ll lead and develop a team of Technical Support Specialists responsible for delivering that experience at scale. You’ll coach and support the team, drive operational excellence, and build the systems and processes that enable us to provide world-class support as Attio continues to grow.
This is a role for someone who loves developing people, solving complex operational challenges, and building for scale. You’ll partner closely with Product, Engineering, Marketing, and Operations to improve the customer experience, advocate for customer needs, and help shape the future of both our support function and our product. You’ll play a key role in maintaining the standards that make our customers love Attio — while helping us raise the bar even further as we grow.
In this role, you’ll lead and develop a team of Technical Support Specialists while helping shape the systems, processes, and customer experiences that enable Attio to scale. You’ll combine customer empathy, technical expertise, and operational excellence to deliver world-class support.
Team leadership and coaching: Hire, onboard, coach, and develop a high-performing team of Technical Support Specialists, fostering a culture of accountability, growth, and customer obsession.
Customer support excellence: Lead by example and ensure the team consistently delivers fast, thoughtful, and technically sound support while maintaining high customer satisfaction.
Technical escalation management: Partner with the team to resolve complex customer issues, working closely with Product and Engineering to drive timely resolutions and improve the customer experience.
Customer advocacy: Represent the voice of the customer across Attio, surfacing feedback, identifying trends, and helping inform product and operational decisions.
Process and operational improvement: Build scalable systems, workflows, and support processes that reduce friction, improve quality, and enable the team to grow effectively as the business scales.
Cross-functional collaboration: Partner closely with Product, Engineering, Marketing, and Operations to improve customer outcomes and contribute to Attio’s product roadmap.
Performance ownership: Own team performance, reporting on key support metrics, operational health, and customer satisfaction while driving continuous improvement.
We’re looking for a customer-obsessed leader who combines strong technical judgement, operational excellence, and a passion for developing high-performing teams.
Leadership experience: 3+ years building, managing, and developing remote B2B support teams, with a track record of coaching individuals and improving team performance.
Proven experience: 5+ years in customer-facing roles supporting technical SaaS products, ideally within a start-up or high-growth environment.
Technical capability: Confident troubleshooting APIs, AI products, CRMs, integrations, and workflow tools, and partnering effectively with technical stakeholders.
Customer empathy: Deep empathy for customers paired with the ability to balance their needs with broader business goals.
Builder mindset: Experience creating systems, processes, and tooling that improve outcomes for customers and internal teams.
Operational excellence: Highly organised, data-driven, and dependable, with strong judgement and a focus on execution.
Collaborative mindset: A strong cross-functional partner who thrives in fast-moving, early-stage environments.
Applicants can expect the following:
Initial Conversations
30-minute introductory chat with a member of our Talent team
30-minute track record interview with our Technical Support Manager
Take-home technical exercise
Core Interviews
45-minute leadership, program building and cross-functional collaboration session
30-minute strategy & program vision session
Final Stage
30-minute closing conversation with our CEO
Offer call (if it’s a mutual fit)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Solutions team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We're looking for a Forward Deployed Engineer who is an expert Go To Market Engineer, opinionated, and deeply customer-obsessed — and wants to help reinvent how millions of people work.
Deploy into Attio's highest-value customers to architect, advice, and deploy a best-in-class GTM stack, with Attio at it's core
Design best-practice Attio configurations tailored to each customer's specific business model and GTM motion, from data architecture to integrations to cross-team rollout
Lead and execute time-boxed build projects, delivering real working product: data models, integrations, sequences, workflows, SDK apps
Build and architect custom API integrations and no-code automations (Zapier, N8n, Make, and equivalents) to connect Attio to the rest of a customer's stack
Collaborate with Customer Success Managers as a technical counterpart to jointly manage shared accounts
Identify where customers are blocked, under-adopted, or leaving value on the table
Bring customer insight back to our Product team, acting as a a direct line between our hiest value customers and our roadmap
Design a range of engagement models — from Expert referrals to self-serve playbooks — that match support to customer need, and continuously iterate on how Attio delivers world-class outcomes at scale
2+ years as a developer, GTM engineer, or in a technical solutions role
Deep hands-on experience with GTM tooling — you understand how sales, CS, and marketing teams operate and what actually matters to the people using these tools every day
Technical depth and ability to architect API integrations live in customer meetings
Hands-on experience building with AI coding platforms (Claude Code, Cursor, or equivalents) to ship JavaScript and create reusable internal tooling
A genuine curiosity about the AI landscape and a habit of experimenting early — you're not waiting for the use case to be obvious before you start building
Strong command of the no-code/low-code integration stack — N8n, Zapier, Make — and the ability to quickly form a credible opinion on an unfamiliar tool
Comfort with data infrastructure concepts: ETL, reverse ETL, CDPs, tools like Segment, Rudderstack, and Polytomic
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Case study interview
Panel interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Solutions team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We're looking for a Forward Deployed Engineer who is an expert Go To Market Engineer, opinionated, and deeply customer-obsessed — and wants to help reinvent how millions of people work.
Deploy into Attio's highest-value customers to architect, advice, and deploy a best-in-class GTM stack, with Attio at it's core
Design best-practice Attio configurations tailored to each customer's specific business model and GTM motion, from data architecture to integrations to cross-team rollout
Lead and execute time-boxed build projects, delivering real working product: data models, integrations, sequences, workflows, SDK apps
Build and architect custom API integrations and no-code automations (Zapier, N8n, Make, and equivalents) to connect Attio to the rest of a customer's stack
Collaborate with Customer Success Managers as a technical counterpart to jointly manage shared accounts
Identify where customers are blocked, under-adopted, or leaving value on the table
Bring customer insight back to our Product team, acting as a a direct line between our highest value customers and our roadmap
Design a range of engagement models — from Expert referrals to self-serve playbooks — that match support to customer need, and continuously iterate on how Attio delivers world-class outcomes at scale
2+ years as a developer, GTM engineer, or in a technical solutions role
Deep hands-on experience with GTM tooling — you understand how sales, CS, and marketing teams operate and what actually matters to the people using these tools every day
Technical depth and ability to architect API integrations live in customer meetings
Hands-on experience building with AI coding platforms (Claude Code, Cursor, or equivalents) to ship JavaScript and create reusable internal tooling
A genuine curiosity about the AI landscape and a habit of experimenting early — you're not waiting for the use case to be obvious before you start building
Strong command of the no-code/low-code integration stack — N8n, Zapier, Make — and the ability to quickly form a credible opinion on an unfamiliar tool
Comfort with data infrastructure concepts: ETL, reverse ETL, CDPs, tools like Segment, Rudderstack, and Polytomic
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Case study interview
Panel interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically — delivering value throughout the entire journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for an Account Executive who’s curious, driven, and laser-focused on delivering value — and wants to help reinvent how millions of people work.
Drive new customer acquisition and revenue growth
Deliver an incredible customer experience while helping inform Attio’s product roadmap based on user feedback
2+ years of sales closing experience with a technical SaaS product
Strong critical thinking and an aptitude for helping customers solve ambiguous problems
Consistent outperformance to sales targets driven by a rigorous sales process
Experience and interest in team-building and helping others be more successful
Exceptional written communication
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Mock Demo Exercise
Three 30-minute interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically — delivering value throughout the entire journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for an Account Executive who’s curious, driven, and laser-focused on delivering value — and wants to help reinvent how millions of people work.
Drive new customer acquisition and revenue growth
Deliver an incredible customer experience while helping inform Attio’s product roadmap based on user feedback
2+ years of sales closing experience with a technical SaaS product
Strong critical thinking and an aptitude for helping customers solve ambiguous problems
Consistent outperformance to sales targets driven by a rigorous sales process
Experience and interest in team-building and helping others be more successful
Exceptional written communication
30-minute introductory phone call with a member of our Talent team
30-minute interview with our hiring manager
Mock Demo Exercise
Three 30-minute interviews with relevant stakeholders
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Working Pattern
Full-time | Monday – Friday, 9:00am – 6:00pm (Eastern Time)
Location Requirement
While this is a remote role, we are only able to consider candidates who are currently based in New York, New Jersey, or Florida.
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams.
This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support.
In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support.
Customer support excellence: Provide fast, friendly, and technically sound support via email, chat, and video calls — maintaining high CSAT and meeting SLAs across EU and US hours.
Technical troubleshooting: Diagnose, reproduce, and resolve product issues; document bugs and work closely with our Engineering team to ensure timely resolutions.
Customer advocacy: Capture and communicate customer feedback, identify recurring pain points, and represent the “voice of the customer” in cross-functional discussions with Product and Engineering.
Process and knowledge improvement: Contribute to our Help Center, FAQs, and internal documentation in Notion and Guru; refine support processes to make the customer experience even smoother.
Product mastery: Build and maintain a deep understanding of Attio’s functionality, APIs, and integrations, staying ahead of upcoming releases and new features to support customers with confidence.
Team collaboration: Work closely with colleagues across Support, Product, and Engineering to ensure consistent, high-quality service delivery and contribute to a culture of operational excellence.
Consultative guidance: Partner with customers to deeply understand their goals, workflows, and data models. Provide strategic, scalable solutions that go beyond resolving immediate issues — helping them optimise processes, automate intelligently, and realise long-term value from Attio.
(Bonus: experience providing live phone support or running customer workshops is a plus.)
We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed.
Proven experience: 2+ years in a customer support or technical support role for a SaaS product, ideally within a start-up or high-growth environment.
Technical capability: Confident troubleshooting APIs, AI, CRMs, and workflow tools (experience with Zapier, Intercom, and/or Linear is a plus).
Outstanding communication: Exceptional written and verbal communication skills; you’re able to explain complex topics with clarity, simplicity, and warmth.
Customer empathy: A genuine desire to understand customer needs and deliver solutions that go beyond expectations.
Curiosity and initiative: A proactive learner who dives deep to uncover root causes, stays ahead of emerging technologies, and continually expands their technical expertise to drive better outcomes for customers and the team.
Operational excellence: Highly organized, detail-oriented, and dependable — you thrive on process, follow-through, and delivering consistently high-quality work.
Collaborative mindset: A strong team player who enjoys working cross-functionally and contributing to a supportive, transparent, and high-performing culture.
Applicants can expect the following:
Initial Conversations
30-minute introductory chat with a member of our Talent team
30-minute track record interview with our Technical Support Manager
Core Interviews
Take-home technical exercise
45-minute team panel interview to assess skills and collaboration style
30-minute executive interview focused on impact and alignment with company goals
Final Stage
30-minute closing conversation with our CEO
Offer call (if it’s a mutual fit)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Product team shapes the arc of Attio’s story. We connect vision to execution, blending insight, intuition, and evidence to craft experiences that feel inevitable. We ship constantly, make decisions with imperfect data, and act like owners. We think deeply about how people work together, design systems that scale, and remove friction before it’s felt – orchestrating every step toward value in lockstep with Design, Engineering, GTM, and our users.
We’re looking for Product Leads who are relentlessly curious, think in systems, thrive in technical complexity – and wants to help reinvent how millions of people work.
Own core parts of the Attio product and contribute to overall product steering
Work with engineering to design systems that are simple to use but flexible and durable
Deeply understand the technical and user-facing implications of models, pipelines, and performance, making thoughtful decisions that balance speed, safety, and usability
Extend our AI capabilities, evaluating where AI meaningfully augments core workflows
Champion a culture of technical excellence and thoughtful simplicity, ensuring product foundations scale with our customers
Anticipate long-term architectural needs, guiding the roadmap for the next generation of Attio’s platform
Shape the metrics and signals we use to guide platform decisions
Ensure a best in class customer experience that delights users and builds on the Attio brand
Proven experience owning products, platforms, data models, or core infrastructure surfaces in a world class product.
You’ve shipped foundational systems.
A deep curiosity about how systems fit together. You enjoy diving into data models, untangling edge cases, and refining the foundations that critical systems rely on.
Strong technical depth and systems thinking. You’re comfortable reasoning about schemas, API design, and architectural trade-offs.
Comfort in navigating ambiguity. You can turn incomplete information into structured decisions and clear next steps.
Excellent product instincts. You know how to translate complex technical systems and customer problems into simple concepts and elegant user experiences.
Excellent communication and stakeholder management skills. You can effectively collaborate with cross-functional teams and articulate a clear vision.
Fluency in technical storytelling. You can can frame technical changes in ways that help GTM teams strengthen positioning and customer understanding.
Founder mentality. You take responsibility for outcomes end to end, and move strategical and tactical decisions forward.
Phone screen
Introductory call
Call with hiring manager
Interviews
Meet with Product, Design and Engineering
Live workshop ~2 hours - The live workshop focuses on a real Attio problem and mirrors how we collaborate day to day.
Offer stage
Competitive salary
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Full-time | Monday - Friday: 9:00am – 6:00pm GMT
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Manager, you’ll lead and develop a team of Technical Support Specialists responsible for delivering that experience at scale. You’ll coach and support the team, drive operational excellence, and build the systems and processes that enable us to provide world-class support as Attio continues to grow.
This is a role for someone who loves developing people, solving complex operational challenges, and building for scale. You’ll partner closely with Product, Engineering, Marketing, and Operations to improve the customer experience, advocate for customer needs, and help shape the future of both our support function and our product. You’ll play a key role in maintaining the standards that make our customers love Attio — while helping us raise the bar even further as we grow.
In this role, you’ll lead and develop a team of Technical Support Specialists while helping shape the systems, processes, and customer experiences that enable Attio to scale. You’ll combine customer empathy, technical expertise, and operational excellence to deliver world-class support.
Team leadership and coaching: Hire, onboard, coach, and develop a high-performing team of Technical Support Specialists, fostering a culture of accountability, growth, and customer obsession.
Customer support excellence: Lead by example and ensure the team consistently delivers fast, thoughtful, and technically sound support while maintaining high customer satisfaction.
Technical escalation management: Partner with the team to resolve complex customer issues, working closely with Product and Engineering to drive timely resolutions and improve the customer experience.
Customer advocacy: Represent the voice of the customer across Attio, surfacing feedback, identifying trends, and helping inform product and operational decisions.
Process and operational improvement: Build scalable systems, workflows, and support processes that reduce friction, improve quality, and enable the team to grow effectively as the business scales.
Cross-functional collaboration: Partner closely with Product, Engineering, Marketing, and Operations to improve customer outcomes and contribute to Attio’s product roadmap.
Performance ownership: Own team performance, reporting on key support metrics, operational health, and customer satisfaction while driving continuous improvement.
We’re looking for a customer-obsessed leader who combines strong technical judgement, operational excellence, and a passion for developing high-performing teams.
Leadership experience: 3+ years building, managing, and developing remote B2B support teams, with a track record of coaching individuals and improving team performance.
Proven experience: 5+ years in customer-facing roles supporting technical SaaS products, ideally within a start-up or high-growth environment.
Technical capability: Confident troubleshooting APIs, AI products, CRMs, integrations, and workflow tools, and partnering effectively with technical stakeholders.
Customer empathy: Deep empathy for customers paired with the ability to balance their needs with broader business goals.
Builder mindset: Experience creating systems, processes, and tooling that improve outcomes for customers and internal teams.
Operational excellence: Highly organised, data-driven, and dependable, with strong judgement and a focus on execution.
Collaborative mindset: A strong cross-functional partner who thrives in fast-moving, early-stage environments.
Applicants can expect the following:
Initial Conversations
30-minute introductory chat with a member of our Talent team
30-minute track record interview with our Technical Support Manager
Take-home technical exercise
Core Interviews
45-minute leadership, program building and cross-functional collaboration session
30-minute strategy & program vision session
Final Stage
30-minute closing conversation with our CEO
Offer call (if it’s a mutual fit)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Marketing team shapes how the world sees and experiences Attio. We think strategically, move fast, and obsess over quality — from acquisition to brand to product marketing. We experiment constantly, craft clear narratives, and focus relentlessly on what drives growth.
We're hiring a Senior/Lead Product Marketing Manager to join a small team with outsized impact.
Attio is defining the future of go-to-market. PMM delivers the message to the world. You'll shape how Attio shows up to our core audiences, from early-stage founders to the operators running today's category leaders. The work spans customer storytelling, product launches, and sales enablement, three levers that take a great product and turn it into a market-defining one.
You'll work directly with our founders, EPD, Sales, and Marketing. If you're looking for a builder role that owns meaningful outcomes for customers, we'd love to meet you.
Lead product launches end-to-end. Own positioning, messaging, and GTM strategy for new products and features. Ship launches that land with customers and move the business.
Develop product-focused content. Build the pages and posts on attio.com that bring our product story to life, and partner with Support to give customers the education they need to get the most out of Attio.
Bring customer stories to life. Create a steady library across the audiences that matter most, in whatever format the story deserves: case studies, video, web, social, or something we haven't tried yet.
Arm Revenue to win deals. Build the training, collateral, and enablement that helps Sales close new business and Success grow existing accounts.
Partner with EPD. Translate what we build into clear customer outcomes, and bring market signal back into how we build it.
Champion the customer. Be the in-house expert on who we sell to, why they buy, and what they need next.
Sharpen our competitive edge. Know the market cold: where Attio wins against legacy CRMs, where the new wave of challengers is going, and where the openings sit for our product and positioning.
6+ years of relevant experience in product marketing.
You're a great writer. Whether it's positioning, web copy, a script, or a case study, you make every word count.
You have great taste. Even if you're not a designer by trade, you know what great looks like and can articulate a vision to produce beautiful work.
A bias for speed. You own projects from start to finish and move fast with teams to deliver high-quality results.
Builder mindset. You'll join a small but mighty team at Attio. You'll define playbooks, not inherit them.
Fluent in AI. We expect you to know how to use AI to work smarter and ship better.
You’ll stand out if you have:
Produced beautiful work across a variety of formats, especially video and web
Prior experience at a design-led company
A competitive range of $145,000-$240,000 (leveling to be determined during interview process)
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Medical, dental, and vision coverage through Sequoia One
401K
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Marketing team shapes how the world sees and experiences Attio. We think strategically, move fast, and obsess over quality — from acquisition to brand to product marketing. We experiment constantly, craft clear narratives, and focus relentlessly on what drives growth.
We're hiring a Senior/Lead Product Marketing Manager to join a small team with outsized impact.
Attio is defining the future of go-to-market. PMM delivers the message to the world. You'll shape how Attio shows up to our core audiences, from early-stage founders to the operators running today's category leaders. The work spans customer storytelling, product launches, and sales enablement, three levers that take a great product and turn it into a market-defining one.
You'll work directly with our founders, EPD, Sales, and Marketing. If you're looking for a builder role that owns meaningful outcomes for customers, we'd love to meet you.
Lead product launches end-to-end. Own positioning, messaging, and GTM strategy for new products and features. Ship launches that land with customers and move the business.
Develop product-focused content. Build the pages and posts on attio.com that bring our product story to life, and partner with Support to give customers the education they need to get the most out of Attio.
Bring customer stories to life. Create a steady library across the audiences that matter most, in whatever format the story deserves: case studies, video, web, social, or something we haven't tried yet.
Arm Revenue to win deals. Build the training, collateral, and enablement that helps Sales close new business and Success grow existing accounts.
Partner with EPD. Translate what we build into clear customer outcomes, and bring market signal back into how we build it.
Champion the customer. Be the in-house expert on who we sell to, why they buy, and what they need next.
Sharpen our competitive edge. Know the market cold: where Attio wins against legacy CRMs, where the new wave of challengers is going, and where the openings sit for our product and positioning.
6+ years of relevant experience in product marketing.
You're a great writer. Whether it's positioning, web copy, a script, or a case study, you make every word count.
You have great taste. Even if you're not a designer by trade, you know what great looks like and can articulate a vision to produce beautiful work.
A bias for speed. You own projects from start to finish and move fast with teams to deliver high-quality results.
Builder mindset. You'll join a small but mighty team at Attio. You'll define playbooks, not inherit them.
Fluent in AI. We expect you to know how to use AI to work smarter and ship better.
You’ll stand out if you have:
Produced beautiful work across a variety of formats, especially video and web
Prior experience at a design-led company
A competitive range of $145,000-$240,000 (leveling to be determined during interview process)
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Medical, dental, and vision coverage through Sequoia One
401K
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Marketing team shapes how the world sees and experiences Attio. We think strategically, move fast, and obsess over quality — from acquisition to brand to product marketing. We experiment constantly, craft clear narratives, and focus relentlessly on what drives growth.
We’re looking for a Growth Marketing Manager to own one of Attio’s most important growth opportunities: turning more of our existing traffic into customers.
You’ll lead our conversion optimisation efforts across landing pages, the marketing website, and paid acquisition journeys. Working closely with Performance Marketing, Studio, Marketing Website, Lifecycle, Product Marketing, and Content, you’ll build the experimentation engine that helps us understand what resonates with prospects and continuously improve conversion across the funnel.
This is a hands-on, high-impact role suited to someone who combines strong commercial instincts with rigorous experimentation. You’ll be responsible for identifying opportunities, running high-quality tests, and scaling the learnings that drive meaningful business growth.
Drive Conversion Growth: Own conversion rate optimisation across Attio’s paid acquisition journeys, landing pages, and marketing website — improving conversion at every stage of the funnel and turning more existing traffic into signups and pipeline.
Lead Experimentation: Build and run our experimentation programme, from hypothesis generation and prioritisation through to implementation, analysis, and scaling successful learnings across the business.
Own the Website Experience: Own the performance of our landing pages and highest-intent website experiences, including pricing, competitor, and solution pages. You’ll optimise copy, messaging, layout, and creative direction to improve conversion.
Improve Acquisition Performance: Partner closely with Performance Marketing to improve message-to-landing-page fit across ads, keywords, RSAs, and audience targeting — increasing conversion across paid acquisition channels.
Work Across the Funnel: Collaborate with Studio, Lifecycle, Marketing Website, Product Marketing, and Content teams to deliver high-quality experiments, campaigns, and customer journeys that drive measurable business outcomes.
Proven CRO Experience: A track record of improving conversion across landing pages and websites through structured experimentation, with clear examples of measurable business impact.
An Experimental Mindset: Experience designing and running A/B and multivariate tests, with a rigorous approach to hypothesis development, analysis, and decision-making.
Strong Commercial and Creative Judgement: Strong instincts for messaging, conversion psychology, and user experience, paired with the ability to write effective copy and provide confident creative and layout direction.
Paid Acquisition Experience: A strong understanding of how targeting, ads, keywords, landing pages, and on-site experiences work together to drive conversion across paid acquisition funnels.
Analytical Fluency: Experience using analytics, experimentation, heatmapping, and session replay tools to diagnose performance, uncover opportunities, and make data-informed decisions.
High Ownership: A proactive operator who works effectively across design, content, product marketing, lifecycle, and performance teams, with a high bar for quality and execution.
UK benefits
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Private medical insurance through AXA
Pension contribution through Hargreaves Lansdown
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Initial conversations
30-minute intro with a member of our Talent team
30-minute track record interview with our Growth Marketing Lead
Core interviews
A series of working sessions exploring your approach to CRO and experimentation, a practical landing page and website teardown, and values alignment
Final stage
30-minute closing conversation with a member of our leadership team
Offer call (if it's a mutual fit)
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.
Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
Gather client feedback and insights to contribute to the continuous improvement of the Attio product
Direct customer-facing experience deploying, selling, or managing complex products or services
Customer-facing experience solving business problems with technology
Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.
Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Ability to work independently in an unstructured, fast paced, environment with shifting priorities
Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Independently manage customer’s post-sale onboarding
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
We’re looking for a GTM Partnerships Lead to help us build and scale a thriving ecosystem of partners across multiple channels, including System Integrators (SIs), affiliates and resellers. This is a high-impact role with both strategic and operational responsibility. You’ll help build the foundation for several of our partner programs, own key relationships, and work cross-functionally to ensure customers and partners both succeed.
Help scale Attio's Expert Program, growing a thriving ecosystem of consultants, agencies, and independent operators who help customers successfully adopt Attio.
Recruit, onboard, and enable new partners, creating playbooks, training, and resources that help them become successful quickly.
Build lasting relationships with top partners, helping them grow their businesses while making Attio their CRM of choice.
Design programs that incentivize partner engagement, referrals, implementations, and long-term customer success.
Work closely with Sales to identify partnership opportunities that accelerate customer acquisition and expansion.
Partner with Marketing to create co-marketing campaigns, customer stories, webinars, events, and educational content.
Collaborate with Product to ensure partners have early access, clear documentation, and a feedback loop into the product roadmap.
Identify and launch new partnership motions — including channel partnerships, referral programs, etc.
Define the systems, metrics, and operating cadence that allow partnerships to scale as Attio grows.
Measure the impact of partnerships across pipeline, customer acquisition, implementation quality, product adoption, and expansion.
You have 5+ years of experience in partnerships, channel, success, solutions, or similar roles — ideally in a B2B SaaS environment.
You’ve built or contributed to SI, channel, expert or service partner programs from the ground up or helped scale one at a high-growth company.
You’re equal parts strategic thinker and scrappy operator — comfortable with ambiguity and excited to build.
You think commercially. You understand what motivates partners and know how to create programs that align incentives for everyone involved.
You’re a strong communicator and relationship builder, able to manage multiple external partners while aligning internal stakeholders.
You’re process-oriented but not rigid — you know how to design systems that evolve with the business.
You’re energized by helping others succeed — both customers and partners.
Most importantly, you're excited about helping build the ecosystem around one of the fastest-growing CRM companies in the world.
You’ve worked on CRM, RevOps, or implementation services in the past.
You have experience working with international or vertical-specific partners.
You’ve helped launch partner portals, certifications, or marketplaces.
We respond to candidates within 48 hours of each interview.
Applicants can expect the following:
Introductory phone call - 30 minutes
Hiring manager call - 30 minutes
Live Exercise - 45 minutes
Interview panel - 3 x 30 minutes
Final call - 30 minutes
Offer call
A lot of our interviews are enabled through self-scheduling but we are always on hand to speak to you or answer questions throughout the process. At the offer stage, you may want to speak to more of the team, see a demo, or have other suggestions for us.
A competitive salary of between $160,000 to $220,000
Equity in an early-stage tech company on an incredible trajectory
25 days plus local holidays
401K
Apple laptop and accessories
Private medical insurance through Cigna or Kaiser where available
Private dental and vision
Enhanced parental leave
Team off-site in fun places!